I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

On July 28, 2013, my wife and I were driving in her C30 Houston, TX when the engine stopped running and we coasted to the shoulder of the road. The car was towed to my personal mechanic to determine the problem; I was informed the A/C belt was destroyed and the timing belt had slipped a few teeth on the pulley. I had new belts replaced and when the car would not start, the service advisor notified me that there might be additional damage to the engine. The car was transported to Star Motors in Houston, 7000 Old Katy Road, for further evaluation. The service advisor informed me that since the timing belt had slipped a few teeth on the pulley, there was significant amount of damage to the engine, valves, rods, etc, the kind of damage expected when the engine is running in this configuration.I was asked to forward maintenance records to file a claim on my extended warranty Volvo VIP coverage; telephone number: 1 888 723 1140; Ive been informed that the claim is denied because the A/C belt failed, was destroyed, causing the timing belt to slip, thus causing the damage. Rubber belts are not covered under warranty per the extended warranty coverage description. Mileage on the car is 59,950 miles, 2008 C30. The belts in question are not due to be changed until the 120,000-mile maintenance service so there is no question of lack of maintenance for the belts. The long maintenance interval, to me, implies high quality belts. I am requesting Volvo cover the damage caused by the belt failure. I have replaced the belts with new and intend to replace them in the future at 50,000 mile interval for preventive measure.

The problems with this car are too many to list. Very disappointed with my purchase of the 2016 XC90. It has been in for service at least 8 times since January this year. I will not even drive it on long trips due to the lack of trust with this vehicle.

The 1918 Volvo XC90 is the finest automobile I have ever owned. Besides the world class safety features and vehicle safety, this car has the most adaptive, user friendly functions and options I have ever experienced. It has selective ride control as well. Overall this car is awesome and great in bumper to bumper traffic to highway, short and especially long distance trips!

S80 2012 and Low Profile Tire Nightmare. TIRES. Gone through 9 tires... NINE... since 2012. Reason: Potholes and Low Profile Tires. Low Profile tires are for totally flat surfaces. Unaware of this and wasnt informed either. Shame on Volvo. It was my dream car. Now its my nightmare.

I contacted Volvo because I found a crack in the rim of my 2008 S80. I had previously visited the dealership on several occasions because of air pressure issues as the light was coming on frequently. Volvo is not willing to take responsibility for what was most likely a faulty rim since the car has over 60k miles on it. I thought wheels should last the life of the car????? Then I have read multiple forums in which many people have been through this problem worse than I have.

About every two years or so, the steering rack on this 2004 Volvo v70 keeps breaking. And the steering radius is POOR! NOW REALLY! I had older style cars and 1990 Volvo that this steering rack would only have to be replaced once in twenty years; yes, once in 20 years.

I had considered trading my Volvo which is made in Sweden, however now the brand has gone in to Chinese which happened two years ago. I will not buy another Volvo. For one thing they are to prone to breakdown. I probably will buy a Korean made vehicle.

I have only had this Volvo XC90 for two months. Its a 2006 with 55,000 miles on it when I purchased it. Im the second owner and the car has a clean record. After so many trips into service, I am now at 58,000 miles. I have been in five times in two months for multiple issues. Some of which were issues before I drove it off the lot which should have been caught, such as a burned out front lamp, a broken Sunroof visor door. Windshield fluid valves were turned underside the hood. Cruise control button would disengage during driving, faulty brakes, 5-year old recalls for wiper arms and tie rods.When I finished my last service, they told me I had two more problems to fix which can wait until my 60,000 mile major maintenance. Both are hoses, one which I have to pay out of my pocket. One and a half weeks later, now I have two alarm messages: anti-skid service required and anti-skid has been temporarily turned off, meaning that I have either no ABS function or no AWD function. I am truly disgusted. I wish I never bought this car even though I really love it. I feel like the dealer did not do a 22-point check for a non-lemon car. I bought this car for its high safety standards and the crossover midsize for a family of 6. I really did not get this for mass repair and high costs. I will not buy another Volvo even if its brand new.

My transfer case cracked in half and had to be replaced for $2,600. My car is a 2005 XC 70 wagon with 84,000 miles on it. The transfer case should not crack in half. I was driving and could have been seriously injured because my car just suddenly stopped and would not go forward. Luckily, I had slowed down and was coming off a ramp from the highway. Seconds before, I was traveling at 65 miles per hr on the highway. I would like to be compensated for the cost of replacing the transfer case.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

Our new XC60 EDrive has had a number of problems. The one lasting the longest and most frustrating is our door locks/seat position settings. To make the vehicle keep the seat from automatically moving by itself, we have to set the door locks so that when you open one door it unlocks them all. The engineers in Sweden have been working on it to no avail. I wont drive the car anymore because I dont feel safe in parking lots unlocking all of the doors. Customer service doesnt even respond to our calls or emails. We thought when we bought a luxury brand, we would get safety and service. Turns out we are getting neither.

I just have to write something about the Volvo brand and specifically the XC90. Being sold as a luxury SUV but with very thin cheap leather interiors. In addition thin plastic by the side of seats that is prone to splitting. Volvo really should do something about this if they intend to charge what they do for these high end vehicles.

March 2016 our Volvo truck was taken due to breakdown. Diagnosis was that the fuel pump needed replacement. It took about 4 weeks at Gateway Trucks & Refrigeration in Collinsville, IL. May 17 truck shows errors. Took it to M&K Trucks in Des Plaines, IL. It turned out it was an engine overhaul. Truck was again down for 4 weeks. A week after we picked up truck we got an error on the screen, and M&K diagnosed to the problem as having metal shavings in the fuel line. They asked for paperwork from Gateway and after a week we got our truck back, and they said that the issue was covered under warranty. July 1st same error returns. Took the truck back to M&K and the same diagnosed metal shavings in the fuel line. 3 days later we are told that Gateway only warranties labor for 90 days, although according to M&K this was a workmanship problem, and Volvo cant cover. It is Gateways responsibility. M&K has tried to get Gateway to review case showing that the truck has only work a few weeks and that only 20K miles has been run since their repair. I opened a case with Volvo directly, Case #**, and a week later I called to get update, and was told case was closed, and I should deal directly with both Volvo dealers. 7/15 I asked for case to be reopened and escalated. 7/19 Volvo informs me that they have escalated case to a FSM and that is as high as it goes, but this person has not updated the case yet. M&K on the other hand is trying to mediate through a Cummins rep with Gateway.In the meantime we have not been able to work with our truck for over 2 weeks due to negligent work and lack of work ethic from Volvo-approved dealership which means over $12K in lost revenue. As a word of caution, Volvo informed me that both dealers are independently owned and operated, and that if I ever break down again and want Volvo to be responsible for the work I should call their toll-free number and get an owned Volvo dealer. So disappointed that the end customer gets a runaround. I am sure it is because we are are not a big company so nobody cares about the impact their negligent work has on our lives.

I currently own a 2008 Volvo C70 with only 60K miles. Although the car is OK in general the leather seats are terrible. I have kept these seats cleaned with leather cleaner but that has not done any good. These seat have worn, cracked, and split leather. The manufacturer will not help in any way. The same was true for my 2001 Volvo S60, which at the time on trade in only had 70K miles. I thought at the time that I just did not take care of those seats. That was wrong on my part. They just make terrible seats. I have learned my lesson. Never again will I purchase a Volvo. PS repair cost are also very high.

Our Volvo has been in the shop for endless warranty repairs. Now, our warranty has expired. Each time we travel to Ithaca, NY to have the car repaired, it costs us $64.00 in fuel costs as we have to leave the car there a day or two and it requires two trips with two vehicles to accomplish this. Is this just a financial burden we have to accept?

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

I bought a pre-owned 3-year-old xc60 w/ mileage 60k km. The original battery dated 41-12, presumably week 41 year 2012 made in germany.. It died w/ voltage 6. The volvo on call suggested I replaced the battery. I agreed to it. But I wondered if the decision was a bad one! Could I have just jumped start the battery and the car will be back to normal? Was I misled by the mechanics? Appreciate some advise, views?

I have 2010 XC60-T6 with 20,000 miles. On Sunday Dec.18, the battery died. Next day, I had to go to work. I called Volvo Roadside Assistance and booked the towing to dealership on Monday at the earliest time, the dealership service center opens at 7am. On Monday, Dec.19 at 6 am, Roadside Assistance representative Lorain woke me up and said that my car has to be towed at 7:30am and I have to receive a conformation call at 7am. Nothing happened until 8am. I called to Roadside Assistance, spoke with manager Wendy. I was told, that towing is scheduled at 9 am. At 9 am, I called to Roadside Assistance again. Supervisor Lolita said that towing is scheduled at 10 am, which got me very upset but she said nothing she can do now. To be honest, Lolita called back in a few minutes and said, that she spoke with the towing company and they are going to pick me up in 10-15 minutes, and my lost wages, if so, can be compensated by their Costumer Service. Finally, the towing track came at 10:30 am, 4-5 hours after the first call from Volvo Roadside Assistance. My car was delivered to Bay Ridge Volvo at 11 am, it took 1-5 hours to diagnose and replace the battery. At dealership I was told, that they do not provide a replacement car during the warranty work if my car bought at the other dealership. Finally, I lost a half of my working day, which cost me $150. It could not happen if my day before scheduled towing came on time. In a few days, I received a letter with tons of apologizes. I called to Customer Service and was told by the Customer Service Specialist Tim **, that they do not compensate lost wages.That is my opinion, Volvo Customer Service, Volvo Roadside Assistance provide very bad service. Representatives give to customers wrong and false information, which can cost them money. I already had a few other issues with Volvo services (I never had anything with my Audi and Volkswagens), and I believe, this is my first and last Volvo.

Dont buy a new Volvo SUV. There are so many electronics issues, and the dealership has an excuse for all of them. The phone disconnects from the system after a couple of hours. VOLVO blames this on Apple CarPlay and says they can do nothing about it. On-line, VOLVO brags about having added Apple CarPlay to its 2019 SUVs. Don’t brag about it if you haven’t figured out how to get it to work with the VOLVO computer system. The radio turns on in the car when the keys are in the house, the car is in the locked garage and has been turned off. VOLVO says that the car must be locked -- in order for the car to be powered down.The radio doesnt consistently turn down when replying to a text. You never know when its going to work or not work. With nothing on the passenger car seat, the red light in the instrument panel flashes on and off, indicating that the seatbelt should be turned on. So disappointed that I bought this brand new car and have absolutely no recourse.

I loved my 2011 XC90 when I first bought it. The interior was more luxurious than my previous BMWs. It was spacious, had amazing storage space, and had all the bells and whistles one would expect from a car that cost more than $50,000. The car is almost 5 years old, but from the beginning, there have been numerous unexpected problems. The first came when the CD player broke. For some time after the dealer fixed this, which involved taking apart the dashboard to remove the broken stereo, I heard an odd cracking noise. It turned out to be a long, hairline crack forming in the glass panel that housed the odometer. The crack originated from under the dashboard and was about 3 inches long - no doubt caused when they took apart the stereo. When I took it in for repair, Volvo warranty refused to cover this saying that I had deliberately cracked the glass! There is no way this was possible seeing how I would have had to take apart the dashboard. Nuts! The Volvo repair people believed me but said they werent authorized to fix it given that the regional Volvo repair guru had said no. They told me to call Volvo customer service, which I did, but was denied because they took the word of the idiot who evaluated my car. So whatever, I had to let it go. After all, it was just a crack.Since then, my air conditioning has imploded, shooting shrapnel throughout the hoses and the car and causing two weeks of repairs. The leather on the seats is coming apart and wearing thin. I have to replace my tires every 17,000 miles because of the way the Volvo drives. I am constantly running low on oil between service appointments. And now - and this one is my absolute favorite - rats have apparently decided to get inside my hood and eat through the engine wiring while I sleep at night. Oh yes, Volvo wires must just taste better than those in our BMW or Toyota. This is just another reason why I will never buy another crappy Volvo. I should have stuck with BMW.

I bought a pre-owned Volvo S80 for my son for $6,000 with 83k miles on it to see him through college thinking that hell be safe in that car. We are required to smog our cars every other year so I had work done on it. However, it would not pass the inspection. Well, that turned out to be a nightmare and a loss of more dollars. So, I sold the junk for $2,300 and let the buyer know what problems we had. We have decided to stick with Toyotas and Hondas excellent vehicles with none to minor problems, purchased new or used.

I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

I bought the Volvo S60 2017 model couple of weeks back from authorised Volvo dealer, I have the warranty for 2 years. I experienced the vibration on the accelerator pedal and steering wheel, so I raised an issue to Volvo dealer and they took it immediately for servicing and they said they fixed something but it did not resolve the issue and I had the same vibration on accelerator pedal and steering wheel, so they again take it back for servicing and after one day they reported the problem cannot be fixed and I have to drive with this vibration as long as I keep this car. How can they say this when the car is still in warranty and no solution for it.

The four cylinder turbo gets great gas mileage while delivering excellent power. Although the Volvo Passat B5 is a wagon model it handles like a sports car. It has all the bells and whistles that one really needs, great sound system, heat and air, heated leather seats, great visible instrument cluster, cruise, all power windows, seats, and lots of space for groceries or camping gear in the back. Great Car.

I brought my 2004 XC90 that had a brake failure that resulted into pushing the pedal to the floor to get it to stop. Then a warning light appears stating that the anti-skid needs service. This only happens after 20 minutes into a drive. I brought it to a Volvo dealership and they replaced the vacuum assist pump for $620. Two days later, with no loaner car, they sent me on my way. It failed again the first time. I drove it more than 20 minutes and I nearly got into an accident. This time, I was hearing a metallic sound and strong smell. I took the car in again and they told me an additional $1,700 is required. There are now more problems and whoever pulled the last brake caliper on twisted the hoses causing this problem. In addition, the ABS may need replacing which is yet another $2,000. The other work was done 14 months previously at a Volvo dealership and they say if this was the case, you would have had a problem much sooner, like right away. The dealership will not take the blame and I am facing $4,000 in repairs on top of the $620 already spent.

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

Purchased 2004XC90 from Volvo dealership in Atlanta, Ga. The car was a certified pre-owned Volvo with six year 100k extended warranty. I noticed the lug bolts were changing color and at a dealer service I mentioned to service adviser. He actually made a notation on my service paperwork. The car was under the mileage restriction as well as the time restraint. This car has been maintained to the gills with all services during this time being done at Volvo Dealership(s). People are amazed at the condition of car when we tell them its eleven years old!Volvos solution was to put cheap plastic (chrome-looking) caps over the lug bolts. They provided at no charge. This was the only item on the car that did not look right. This past year, after having numerous problems with cheap caps coming off, getting removed at service and not replaced at either the dealer or National Brand Tire Store, I decided to research after market lug bolts online. I also went to Volvo Dealership to purchase one lug bolt to have as a reference to several aftermarket lugs. I wanted to make sure I was getting same size lugs. Interestingly, the Volvo lug was in a sealed plastic bag with blue writing stating, warranty product or warranty material. I then decided that Volvo should do the right thing. I took all 25 lug bolts off the car and sent them to Volvo in New Jersey. Their consumer service top level regional person after several days decided, unfortunately they could not replace them. The bottom line, as a Volvo consumer, I feel the lug bolts should have been replaced at that service. Since that point in time, I have used an independent shop for both Volvos I own. I was recently talking with a Volvo salesman about potentially buying a new XC60 for my daughter graduating from Ga. Tech in May 2015. Oh well, I can vote with my pocketbook. No new Volvos for this family. Oh by the way, Volvo Cars of North America (or is that CHINA?), Im no longer your CUSTOMER FOR LIFE. Later...

They covered the majority of the repair. I am satisfied.

It looks good, the safety features are top notch, it’s easy to handle and it’s safe. The interior is beautifully crafted and the warranty covers almost everything.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

Feb. 11, first occurrence. After filling up gas tank, I stopped at store for a few minutes, I came back to Volvo 2008 XC90 and it starts but immediately dies. After a few tries, I have it towed to local mechanic. He pulls code for fuel pump. Replaces fuel pump with Volvo part, but gas gauge is not working. $600 for labor (owner says wont charge), $598.00 for fuel pump.Feb.14 - Leave for cross-country trip (car reeks of gas), runs for about 2 or 3 hours then starts acting up. While driving at 75 mph, car starts missing slightly. Works issue through for a few miles then gets progressively worse until accelerator is totally unresponsive and car starts down shifting until after pulling off the road engine stalls out. After letting the car sit for about 10 min car starts up and runs like nothing is wrong for another 20 or 30 minutes. The problem starts up again until car is on the side of the road again stalled out. This happens 3 or 4 times until were near Birmingham, AL. and the check engine light comes on and displays slow down or shift up in message window. Have it towed ($65.00) to another local mechanic who specializes in imports. Have to stay night in hotel ($107.00) while he finds that fuel line connection to newly installed fuel pump is leaking (reason for gas fumes in car) and tries to clamp it tight. Check engine light still on. Cost $325.Feb. 15 - Start on road again. Seems to run fine for about 2 1/2 hrs. then same thing starts to happen again! After 3 or 4 more stops we finally pull into Volvo dealership in Jackson, MS. Feb. 16 - After Volvo tech examines previous work he finds that 1st mechanic has damaged connection between fuel pump and fuel line to pump irreparably. Because he cant be sure of previous installation, his recommendation is another new fuel pump and fuel line to pump. After installation, fuel gauge is working again. Cost $1,924.52.Feb. 18 - Leave for CA. 3 long days of hard driving, no problems. Seems like it is fixed. Feb. 20 - after arriving in CA have 3 days of short drives, with no incidents. Feb. 23 - While driving in town, car stalls out at stoplight. Restart car but check engine light comes on. Drive it to local Volvo dealer. Feb. 24 - Run full diagnostic on it next day. Cant find anything, test-driving, and no problems for them. Return car. No cost. No problems for us rest of CA stay. Some freeway high-speed driving, no more than 2 hours at a time. Frequent town driving.Mar. 13 - Leave CA. No problems for most of day. Then later in day, after maybe 7 hours driving with a few stops for gas, problem begins again. After pulling off-road at high-speed a few times we make it to our hotel. Mar. 14 - Problems again, but not until late in day. Make it to hotel. Check engine light comes on at end of day when problem occurs but after resting overnight its off in morning. Mar. 15 - Drive 2 hours to Taos, NM. and back to Santa Fe for the night, no problems. Mar. 16 - Drive about 5 hrs. before problem occurs once again. After 4 or 5 stops for problem we make it to hotel.Mar. 17 - Once again, no problems for about 5 hours then it starts up acting up. Crawl into Jackson, MS Volvo dealer once again. Check engine light on, leave engine running, they pull it into garage right away and are able to pull a few codes. They track down each code and decide its the fuel pump electronic module which they replaced. Cost: $718.56. March 22 - Leave for home. 4 hours in, problem starts again but much worse. After 4 or 5 stalls we finally make it home barely.March 25 - Car is continually stalling, even after just a few minutes driving. Deliver car to my local Volvo dealer; give him all the mechanics numbers that have worked on it for past month or so. After over a week they call and say they found debris in the fuel pump. They suggest wait for it replacing the fuel pump AGAIN!!! I ask them to call the dealer in Jackson before moving forward which I had suggested when I dropped the car off. April 5 - 6,000 miles, many unscheduled stops and nights staying over waiting for car to be repaired and about 4,000 or more (counting unplanned hotel stays) later and still unresolved.

Searched and waited for the color combo and features on this car. While waiting I should have done some homework!! I take my car to the Mission Viejo Volvo for service, when purchased a seam of the leather was coming out, had to take it in three times to get if fixed and made sure they didnt just shove it up with a screw driver like the first two visits. THE CAR RUNS OUT OF GAS!!! Your control can say you have 30 miles or 50 miles... you will still run out. We dont let it go below 100 miles, the GM at Viejo after bringing me in his office and closing door said there is just no fix for it.The parking brake goes on while you are driving or stopped in traffic or at home and cant get it out of park... Very nice with the other patient drivers honking!!! This is my second time back in 6 weeks for brakes. First week in July they said they replaced brakes, pads and rotors! However I keep ending up in the middle of the intersection, well you guessed it less than two months later same problem. Manny says I have a lot of miles on the car so makes sense, never checking the records to see that it was just done. Just told me it was going to cost a lot.Also brought it in because the car sounds like a muscle car, the service guy asked me if I made it sound that way... Oh yea, sure. Pretty blonde mom with three kids wants to sound Gangster. No its only that the catalytic converter has gone out, they have ordered one. Maybe another week. They have had it this time three weeks. They said they were working on all the other computer problems while they wait, and may have to send a guy to school about how to fix the whole parking brake issue. My reason for buying the car was I have two new drivers in the family. They wont touch this cheered safety vehicle. Its a nightmare. Since I have had the car 10 months, they have had it 10 of those weeks and counting in the service department. Help, anyone, help me get free of the monster on wheels!!

I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had minor wear and tear, which was expected. It had 126,000 miles. On Aug. 3, 2012, a message appeared to add coolant. I went to auto store, purchased coolant that was poured in the reservoir by sales associate with me under the hood. The message went off. I proceeded onto the interstate and the car began to smoke awfully. The check engine light popped on. It smoked even more and then shut off. My mom, my 1-year old son and I were in the middle of traffic. I called Mr. ** five times. When he answered, he said his phone is usually off then. I got it pushed on the side of the road and left it until I can get it towed to his mechanic on Sunday, which I paid $50. He never called. On Monday morning at 10 am, I called to confirm if his mechanic is looking at the car. He said he’d be to it later. At 4 pm, I called but no answer. I called Tuesday around 10:30 am. He answered and said, Oh, the head gasket is blown. You mustve driven that car hard. He said he couldn’t do anything but take it to the auction and sell it for $1,000 - $2,100 short of what I paid. As of Aug. 7, he hasnt answered the phone, returned calls or contacted me. Im a single mother with two small kids and I dont have $3,100 to throw away after having a car for a month or to get repairs. His neglect and nonchalant attitude makes me think he already knew the present issue and still sold a lemon bad vehicle. What are my rights or legal avenues? Also, the mileage now is a little over 129,000.

Last Tuesday, May 15, 2012, I took my 2002 S80 T6 Volvo to the Volvo service center on a recall for the fuel pump (throttle body). After driving a few days later, I went to start my car and it wouldnt start. So I made an attempt to start it again and it started and then it shut off. After going through this several times, it finally started. Now, it has gotten worse. I have all these warning lights on and my car is running sluggish. I try to accelerate on the highway and it feels like it wants to stall.Today, I called the 800 customer service number to report it. I also called the dealership and reported it. I was told that I would have to pay for this to be repaired. I read several articles regarding this problem and feel that my car meets the need to be repaired. It’s a real safety issue. I have two kids that I transport daily to school and other school activities, and I use it to get me to work. I need the assurance that I can get them and myself to our destinations safely and without stressing that I will hope to make it. I am afraid and do not know if my car is going to stall on the highway or at an intersection. I like my Volvo and I want it to run like a Volvo should. I hope this matter can be resolved without any legal representation.

Anyone have this problem with their Volvo? And if not you should be aware of a little maintenance the service department should do so this expensive bill does not happen to you. I had water in my drivers side floor in my 2011 Volvo XC60 SUV. I took it to the dealer service department and they told me that I probably have dirt clogging up the channels in the sunroof. I rarely use the sunroof, but okay. I asked how I can prevent the debris from building up in the channels and I was told that when I bring it in for maintenance (oil change, tire rotation etc.) I should ASK them to use air to clean out the channels. WHY IS THIS NOT INCLUDED IN A REGULAR SCHEDULED MAINTENANCE!??? It is a SERIOUS design flaw in the car... I got the call today from the dealer that there is water all throughout the car and the seats have to be pulled and the carpet dried. The cost for this will be $1477!!! AND the computer under the driver seat may need to be replaced at a cost of $1700! I can purchase a laptop for that! Please inform your friends to ask their mechanic or service pro to clean out the channels of their sunroof and avoid this expensive design flaw in Volvo.

Used the overseas purchase program to buy my C70 in 2010. Local dealer is Gorges Volvo in Omaha, NE. Vehicle came with a 5 yr/60,000 complete maintenance/warranty agreement. Routine maintenance has been completed at my convenience and in very prompt fashion, with a loaner vehicle offered for any repairs taking over an hour or so. Vehicle has operated nearly flawlessly. The battery was drained by a Sirius radio programming problem; the battery was replaced and Sirius updated within an hour. The convertible hardtop was clamping down too hard, and had created a divot on the rear window well panel (dont know what the official name of the part is! ); Volvo adjusted the hardtop and replaced the panel. During a recent service appointment I mentioned that the passenger doors finger well for the interior door handle had worn excessively, despite infrequent use of the passenger side. They ordered the piece and replaced it within a few days. I feel the service has been impeccable, and they treat their customers with great respect. Unfortunately, this convertible has been discontinued as of 2015. I think it is a great vehicle, and my only recommendations would have been to add rain gutters above the doors (water leaks in when opening the door) and to make the seat belt more easily accessible (it is very difficult to fit my fingers into the space between the seat and door in order to grab the seat belt). Otherwise, the car has been comfortable, reliable, and quite versatile. Its a sporty convertible, with room for four, to which I also added a hitch assembly, using the vehicle for lightweight towing when needed. Sorry to see I wont be able to replace mine with a new model in several years.

This has been the bane of my existence for numerous months now (5 months to be exact)... My 2007 S40 Volvo with 60K miles will not pass the smog check. Ive been back to my smog guy 6 times, had my car towed for too many parking tickets due to no registration. Paid over $1600 in fees, called Volvo numerous times, the Volvo dealership nearest me, my Volvo mechanic... etc. and Ive driven over 1200 miles. Apparently because I changed my battery a few weeks before the smog check, I have to just keep driving my car (illegally I might add). Well... I have driven and driven and driven and still not passing. No help from Volvo.

I like my Volvo - its a good, solid car. I love my cars heated seats, sun/moon roof, dual temperature controls, and polished wooden steering wheel. I also like the heated mirrors, headlight wipers, 40/60 fold down back seats with a pass-through, and spacious trunk. The gas mileage could be better though, and theres only ONE cup holder. Then the electronic switchblade key with electric lock control is hideously expensive to replace. Also, since we dont have a Volvo dealer anywhere within 100 miles, no one wants to work on it.

We purchased our XC60 in July 2014. Approximately 2 months later, the issues started with the keyless entry system. The vehicle wont unlock with the key fob (either one) from a distance more than 4-5 feet. The door handle actuated unlock feature does not work 60% or better of the time. Same can be said for the keyless lock button on the door handle. The car will on occasion give me the message the key cant be found, even if it is in the dash slot and not in my pocket.October 2014- initial report of the problem to the dealership, they looked at it, and said it needed a receiver replaced so I would need to come back and leave the vehicle for a day. November 2014- dealership replaced the receiver, vehicle functioned normally for about 3 weeks, then the problem returned. December 2014- dealership could not see a problem, said they needed to keep it for a few days to find the issue. No success.January 2015- Took the vehicle to another dealership. They kept it all day, said they changed the batteries in the remotes, and it is working fine. Funny part was, when the service manager went out to show me I was probably just carrying my cell phone too close to the remote, it wouldnt work for him! Was told they needed to contact Volvo to see if replacing the key fobs, which they thought was the issue, was covered under the warranty.February 2015- Waited 2.5 weeks to hear from the dealership on whether Volvo would warrant what they said was required (anxiously anticipating the moment they told me it wasnt covered!) During this time, I also started getting messages that the fob battery was low, consult the manual for replacement. March 2015- Took the vehicle to the third dealership, on the 4th service call, to see if they could fix the issue. It has been there for a week now, they have changed the batteries in the remotes and are waiting to see if that fixes the issue. The car drives beautifully, and the appointments and functionality of the interior are very good, but I expect EVERYTHING to work on a $38,000.00 investment, and so far this vehicle has not come close.

With only 10,000 miles on our 2015 xc60 T5 Volvo check engine light came on. Took it in. They say just a sensor. Had to order it, come back. Went back, wrong sensors. Said it was safe to drive. Had to order new sensor but had to get approval from Volvo. Said they were not allowed to just replace it. While driving problem got worse with smell of something burning and check coolant light coming on, called service dept. Was told drive it in or tow it in. Had it towed. Was told it could be weeks before knowing anything. Now driving a loaner. Reading other comments on this site the burning odor seems to be a common thread.

We decided to give Volvo a shot in addition to the Porsche and Mercedes SUVs we were considering. The sales team was so horrible and disorganized that were not even considering Volvo at all anymore. Typical used car lot type of dealership; if youre looking for a luxury experience, stick to the other brands.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

Random airbag exploding -- O.k. Volvo v70 rainy evening. I go to my car to run an errand, get in, start it and BOOM! Thought I had been shot. I turned the car off jumped out half deaf and realized what had happen. What the hell.

I took my car to the Volvo service department on January 2, 2012 because the Transmission Service Urgent message just came on. I have a 2003 Volvo S80 T6. The service department told me there are internal fault errors in the transmission and I have three options. I could either buy a new one for $5,000, buy a used one for $3,000 - $4,000 or get it overhauled for approximately $3,000. I was really upset to hear this news. I told them, There is absolutely no reason why I should need a new transmission with 139,000 miles on my car, (the car actually was close to having 140,000 miles) but it still should not need this type of repair, in my opinion. I filed a complaint with Volvo Customer Relations department at headquarters. This is what my complaint said to Volvo Customer Relations: I have a complaint about the transmission in my car. The Transmission Service Urgent message just came on. The service department told me there are internal fault errors in the transmission and I could either buy a new one, buy a used oneor get it overhauled. The repair cost will be $3,000. This is ridiculous. There is absolute no way I should need a transmission at 139,000. This is one of many repairs I have had. The other crazy repair was the dashboard electrical system went completely out. I could not tell how fast I was driving, etc. That repair cost was $1,700. The transmission problem was the last straw. I want something done by Volvo. I am really an unhappy customer. This was my first Volvo and my last Volvo.These are the responses I received from Volvo Customer Relation at the corporate office:Response #1 from Volvo: Thank you for contacting Volvo Cars of North America. When you contacted our offices, a file was opened for review on your behalf to seek financial assistance for transmission repairs. Your request has been reviewed by a Volvo Regional Manager and we regret that we are not in a position to honor your request due to the vehicle being outside of the terms of your warranty. Thank you for the opportunity to respond.Response #2 from Volvo: We have taken your concerns seriously and have had it reviewed by our Volvo Regional Representative. He has made the determination that this is not a warranty issue. While we regret that you may disagree with our decision; we respect your choice to pursue this matter as you see fit. Volvo Cars of North America appreciates the opportunity to respond to your concerns but is unable to review this matter any further.My final thoughts--I will never buy another Volvo car.

Im a Volvo enthusiast. Not just an owner. Weve had 4 Volvo cars in 6 years, and I got my dream car when my husband agreed we could trade my 2015.5 S80 in for the new body style of the S90. I want to love my car, I do! I actually DO love my car, but I dont love the issues weve had. We bought a 2017 S90 Inscription, with all the possible features the car can have. Seriously, theres not an available option this car doesnt have.My car has been at Volvo of Fredericksburg 15 times, in less than 2 years. Thats shameful. Not just for minor issues, either. Some of them are minor, but most of them are not. One issue contributed to a minor accident. First the leather dashboard bubbled up. Okay, it gets hot here and my S90 was one of the very first ones sent to the US, it sat on the lot for a while. Its an expensive sedan in a world that wants crossovers or SUVs. So it was there for many months I guess, before we bought it. They were happy to take the car and replace the dashboard. There were 3 or 4 minor issues that first trip to be repaired. I was given a nice loaner while it was being fixed. No problem! Love Volvo! Okay, a couple weeks later Im driving with my kids in the car, and the entire infotainment system shuts off while Im driving. Just makes a loud noise and then goes black. In about 30 seconds it reset and came back on. But that freaked me out! The thing just failed! And by this time, just a couple months into ownership, there were also several areas on the touchscreen that had either de-laminated or were dead pixels. So they took the car again, for longer this time, and told me they had completely replaced the infotainment hub and fixed the screen. I got the car back, it looked better and seemed fine.That was the start of the last two years of hell. I cant get in my car and just drive. Its sad. I get in my car and I have a special spot I put my phone where its easy to access because odds are good Im going to need to record whatever issue is happening next. You can Google or go to Youtube and see my videos of the infotainment system failing - its happened twice more since then, once while I was doing 70 mph through the Wasatch mountains of Utah, the whole system just going black while driving including the digital gauges as well as the touchscreen area. All of it. Just shut down while Im doing freeway speed in a dangerous area. I got that time on video too (well, the tail end of it as it starts resetting itself).Ive had warped brake rotors replaced. Ive had issues over and over with the BLIS system, issues with the infotainment system thinking Im on a call through my cell phone when I get in and turn the car on - I have to unpair the phone and completely reset the system to get it to STOP. I turn the car on and the audio doesnt work, as it shows there is an active phone call... to ME! Its an outgoing call from my phone to my phone that the car initiates somehow. Its been months and that issue still isnt fixed.There have been physical issues, there have been software issues. Every time I take my car in, they do software updates and tell me its fixed for sure this time. Sure it is. Not like Ive heard that before. This last time, they finally sent a field rep from Volvo to talk to us about the ongoing issues. The rep floated the idea of putting us in a different car. I objected LOUDLY at first. I am very attached to my car, even with the issues. I love my car! I love the way the sound system is, I love the way it handles, I love my car. Its beautiful. We even gave it a name! So I wasnt interested at that moment in even considering a trade, I just wanted it fixed. So we left it once again to have the infotainment hub changed out, and that night my husband and I talked about reality and the issues with the car. I decided it would be better to trade in the car having SO many issues and I could learn to love another one. We called and then emailed to tell them we would prefer to go that route, and apparently they offered my husband $2,000 toward putting us in a different car. Seriously? Thats like an insult! They helped us find a bank that would do the loan with a lot of negative equity because my 2015.5 Volvo was so new at the time. Now that theres an issue with the car, they cant seem to work very hard to fix it. And the last time the infotainment system shut down, just a couple weeks ago, I was alone in the car and couldnt pull my phone out to make a video. It was raining and I had traffic all around me, in the dark, on a road under construction so Jersey barriers narrowing the lanes. Because I have no video of the system shut down this time, they tried to say it didnt happen. I have video of the same day of the other issues happening, like the BLIS not working or working only at times, and they acknowledged that. Of course they pushed a software update and the issue is fixed for sure this time.Sigh. I guess at this point we have to get a lawyer. I didnt want to do that. I have wanted nothing more than to love my S90 the way its designed to be loved. I want to get in it and just drive, with the sunroof open and the music up loud with no worries. I cant do that, because I know at least 50% of the time, *something* isnt going to work. Fortunately, when the infotainment system and electronic items suddenly fail and it goes dark, I dont lose my brakes. I guess the engine doesnt shut off, so technically Im safe when it happens. Right? Would you feel safe with your cars entire system in the cabin shutting down while you are on the freeway in traffic? No? Me either. Its so sad, and Ive been so hesitant to throw this out on social media or go to the news media, as I think Volvo truly tries to be safe. I think Volvo has a mission that is worth something. I agree they typically provide cars that are worth the money. However in THIS case, theres a serious issue with the car that hasnt been fixed. Its at the point where clearly there will be issues long after the car is no longer under warranty. How can I keep this car, knowing that in another few months Im going to be paying out of pocket to fix all these issues? This isnt right, in any way. All they need to do is take this car back and make a *reasonable* accommodation to put us in a different car. I dont want an XC60 (what they usually put us in for a loaner as they dont even have any S90s on their lot, wonder why?). I want an S90, but one that doesnt require being in the shop for days at a time every few weeks. Ive not had a single month where nothing went wrong with my car. Not once. I encourage you all to do your homework before plunking down the money to buy a Volvo these days. We will be switching to another car manufacturer as soon as we can. Audi or Jaguar.

I have a Volvo XC90 T6 AWD 2002. It sucks. Ive had nothing but problems with it since the day I bought it. Unfortunately, I can not afford to get rid of it. Im scared every time I drive it and pray that Ill get where Im going safely. Ive spent thousands of dollars on repairs at the dealer. Thank God I bought the extended warranty, not once but twice. I replaced the transmission at 75k miles. New tires are worn out at 25k miles. It goes through brakes like toilet paper. Ive replaced rotors, drums, motor mounts (twice). The dashboard/radio area gets incredibly hot (so hot to touch it almost burns your fingers). It heated up my cell phone so much in the little stash area that my phone quit working. Its a wonder it doesnt burst into flames. I have had so many problems with it I can not even count them all. I take it to the same dealer so he can print out a record of all of the repairs. Every time I go there, it cost me a fortune. One time it was nearly $5000 and that was with the warranty payments. I just spent another $1200 on it. Now, driving here in the rain, it started making this high-pitched shrill noise like you wouldnt believe. Its done that before so I think it must have something to do with the traction control. Anyone else had that shrill sound with traction control in rain or snow? I would like to have a class action lawsuit and at least get Volvo to give me what I owe on it so I can go get something else.

DO NOT BUY a Volvo unless you want one headache after another... They are horrible. And if you have a problem and call the 800 full phone number they will not help you with anything. Bought a used 2005 XC90, paid $ 7000. After 3 months the transmission went out. Got a used transmission to replace the old one, now a month later the electrical is shot. And although there is a recall and a fire hazard for this year and model, the Volvo company says my Vin number is not covered. WTF! Great way to do business

My 2004 (2005 Body) has gone through a company buy back 3 times. How does this happen? (1st issue) The previous owner sold it because of it downshifting into 2nd gear. I have taken it to the Volvo dealers multiple times and they want to charge 150.00 just to check error messages (I have my own device - there are no messages). I have found through internet checking that this issue is VERY common with Volvos. I LOVE my Volvo (this is my 3rd) but if there is an issue with their transmissions and they are not willing to at least check them without charging I dont want any part of that company. I was told about how OUTSTANDING Volvos customer satisfaction is but since this car I have found a WHOLE LOT of unhappy customers. I want to keep owning Volvo cars but not if they dont stand behind their cars EVEN AFTER THE WARRANTY EXPIRES!!!!!

At random intervals while driving my Volvo XC90, I heard a loud thumping noise coming from under the hood. Immediately after, the windshield vipers turn on, the brake message gets displayed on the dashboard, then the dashboard becomes blank and I lose power. I am able to restart my car after a few minutes, but my trip computer displays fewer trip miles than before and the clock is blank. Whenever I experience this incident, it is never isolated but it occur a couple of times. But when I let the car rest overnight, the symptoms disappear. These issues generally occur on trips that are 4 to 5 hours or more in duration. Once in a while, it occurs on shorter trips of 1 hour. Once the incident is over, I see the following message on the dashboard SRS Airbag Service, Urgent. This issue has baffled two Volvo dealers in two different states and is currently with a 3rd dealer in a different state.

This review is describing the experience with 2021 Volvo S60 T6 AWD Inscription, having last for VIN digits **. The car was ordered in June of 2020 and delivered to the dealer from factory on 10/23/2020. It was equipped with all available options, including Polestar software, with out-of-door price of $57,450. The car was received from the dealer (Volvo Cars Mission Viejo) on 10/29/20, approximately 90 miles away from my residence – no San Diego dealer was actually willing to order the car using preconfigured specifications from Volvo website.The car failed at mile 28 away from the dealership – the odometer was at 34 miles. The first indication was that “signals are at fault”, immobilizing the left turn signaling. When the dealer was contacted the same afternoon, we were told that the car needs to be towed in (from 90 miles away), since one should not drive without operational signals. We never heard from them again. That was just the beginning of the S60 experience.During the next few days, we tried to contact Volvo directly, who advised us “that it is now dealership problem”. Not receiving any response from Volvo Cars Mission Viejo, we tried to schedule local (San Diego) service. We were put thru gauntlet, being berated by “why did you not buy the car from us” and “it serves you well since you did not buy the car here”.Finally, the car was taken to San Diego Volvo, by scheduling the appointment and the car loaner. The “customer adviser” did not show up at scheduled time; we were told to “wait until someone shows up”, since “he owns the appointment”. Hours later, he did show up and informed us that there is “no car loaner” – in spite of guarantee that one would wait for us. Having no choice, we left the car with the dealership overnight.The next morning, I was informed that the car is “repaired” – the claim was that the entire left-side electronic module (responsible for 360 camera and signaling) was faulty and was replaced. Attempting to collect the car the next day, we were presented with the same fault (no signal, no 360 degree camera) and were sent back on our way (sans car), forced to leave the car over the weekend. The next week, we were summoned again to collect the car. This time around, the car functioned for 3 (three) full days, resuming the same fault. It then escalated: it refused to start, at random intervals.We are now stuck with a brand-new vehicle (less than 500 miles on the odometer) and no recourse other than to hire an attorney. As far as buying this car – please pass. While it looks good on paper (which is why we bought it), it is the most unreliable vehicle I have ever had – including the garage queen Audi Q5. When it does drive, it is inferior to A4 and much, much worse than any Lexus sedan we owned (LS and GS). Any comparison with BMW 3 series (presumed competition) is just laughable – its handling is boat-like for anyone accustomed to BMW precision and stiff chassis. However, much, much worse than the vehicle is actual Volvo customer “support” – it turns out that there is no such thing in existence.

The volume of service issues with this car (2016 XC90) is incredible. I am working to have all of my service records released and then will post them for proof. Issues are as follows: On 10 hour trip - autopilot cut out - this is a charged accessory upgrade. On a 5 hour trip - autopilot unavailable again. On a 5 hour trip returning home and ALL audio shuts off. Navigation was not communicating so it was then noticed that no music, not turn signal noise, no locking noise, no nothing. Coolant light came on - refilled after FINALLY finding someone who could tell me where to locate. Came on again. Dealer said they have noticed this issue a few times... Hose is clamped too tight from factory and needs replaced.

S40 - So 2 chums and I were out on the town and decided to acquire us a few fine quality bean bag-type chairs. And lo and behold we get our fine seatery out to our automotive transport only to find that we dont have enough room for the newly acquired chairs in the car. Now I know that a sedan isnt the biggest car in the world, but I feel as though we were short changed on adequate bean bag storage.

2010 Volvo XC60 T6. Bought car new in 2009. Ran great for first 2 years. At 150,000 km the rear differential failed ($11,000) and was replaced with no assistance from Volvo. The heater fan developed an annoying chirp. The oil consumption increased drastically (was originally 12,000 km - now is around 6,000). The Led and left front parking light stopped functioning for approximately one year. The windshield wipers stopped working. When this was checked, the computer was found to be jammed with unnecessary messages. When the computer was cleared; the wipers AND the two previously mentioned lights began to work. Both front wheel bearings failed. Replacement at considerable cost. The electronic lock control on the passenger door fell into the door. Despite Volvos reputation; I would not recommend buying one to anyone! PS - Why would anyone design a vehicle with 2 rear fog lights and then not have one of them work?

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

We bought our 2018 Volvo XC90 T8 on September 2017. On June 2018, the car fuel filler pipe is under recalled and the car was in the shop for a couple of days. In September 2018, the check engine light came up and the car is once again in the shop to have the fuel filler pipe change again and at the same time, the door handle electronic fail and need to be replaced. After the replacement and the Sirius firmware update, the car acted funny and is not able to charge properly. The dealer has to diagnose for a couple of weeks before determining that the car needs a new thermostat.Once again the car is in the shop to have the thermostat changed. After the thermostat is changed, the car shows error in communicating with the Volvo on call server and the car is back to the shop to have the VCM electronic firmware upgrade and later on replaced due to VCM module faulty. After the VCM is changed, check engine light came on and once again the car is in the shop and have the fuel filler pipe changed for the 3rd time. During the same time, the sunroof failed and the electronics for the sunroof is also changed.By this time (Dec 2018), the car was in and out of the dealer service shop for 5 to 6 times and the car was in the shop for more than 30 days. We filed a complaint to Volvo that the car is a lemon according to the Lemon law in Texas. (If the car is in the shop for more than 30 days or serious safety hazzard malfunction replaced for 3 times) Since Dec 7, 2018 when the complaint is filed, Volvo did NOT come back with any reply for a month (Jan 7 2019). We are now thinking of getting a Lemon Law Lawyer to help us with our case.

The 2007 Volvo S60 is a great sports Sedan. The paint and workmanship stand out - it still looks new. The car is well powered & geared nice - perfect for driving around town and a superlative car for long distance road trips. The car is a lot of fun to drive at 60 mph+.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.

49 years of joy with a PV544 - After I took delivery, the amp light came on. I took it to the dealer and discovered a wire was making contact when they installed the radio. After 1,647,213.01 miles, that is all with the exception of routine service.

My 2010 Volvo is currently at the dealer for windshield replacement due to leak above the drivers side. I returned to my car after heavy rain and snow to find water dripping from the ceiling and a sizable pool of water on the drivers side floor. My car is no longer under warranty, so the dealership is charging me for the replacement of the windshield. I was told that a re-seal was not sufficient, therefore, an aftermarket windshield would be ordered and installed since the original broke upon removal which costs $450-$500 plus $250 to install. The service department rep. has kept me informed throughout the process, however, that has not lessened the financial impact on me due to Volvos faulty manufacturing process and materials.I will definitely be contacting Volvo North America and seeking legal guidance. I just purchased this vehicle as is from the dealership in July of this year. Although I enjoy my new XC60, I will not endorse nor buy another Volvo if such defects are not corrected and additional issues arise. Safety and reliability should not be a concern especially in less than 6 months after purchase. The company must compensate customers for failure to secure reliably manufactured vehicles. Too many hard working consumers have unjustly paid for a subpar product.

My check engine light flashed while driving on Tuesday November 20th at about 4:45 pm. I was nearest my local Mechanic shop and the tech plugged in the computer gadget that reads what is happening and told me a housing under the hood needed to be removed to investigate further. I took the car in the next morning and found out that my timing belt was about 1/2 shredded and ready to break at any moment. I was told I couldnt drive it and that the repairs would not be completed until Tuesday November 27 following the Thanksgiving Holiday. I have a 2005 wagon and the timing belt was replaced by Volvo at 125K. The car now has 165K miles. I was very lucky that I did not have a catastrophic failure and a ruined engine. It was just coincidence that this unrelated issue required a more thorough investigation of the housing where the timing belt is. Timing belts are not warrantied by the Volvo 2015 Lifetime Warranty Plan (no surprise there) but an average belt lasts upwards of 100K miles and is recommended to be replaced at/near that time. I have all documents showing when the belt was replaced and yet Volvo is not standing behind this product. I dont see any grey area here. This could in no way be something that was done by me. It looks as though the local Volvo dealer either DID NOT install the belt at 125K or it was clearly a faulty unit. I submitted a claim to Volvo Corporate for reimbursement and was denied. A HUGE violation of consumer trust and manufacturer integrity. A final note: Volvo refused to share with me the details of the investigation nor did they provide any reason for the denial except to state it was an internal matter and that timing belts are wear items. I requested a written accounting for my records and was also denied. I could not even get the name of the Corporate official who made the decision.

This auto is the safest and best performing vehicle for its price. The car delivers is riding comfort, cost to operate, and safety. It has a good level of performance and provides a useful information and display system.

My Horrified experience with Volvo V40 and Volvo Doncaster Dealer: I bought 2013 Volvo V40 Demo on June 26th, 2014. After driving 5 times, the car broke down in the middle of road on July 10th. My daughter and I stayed in the dark and stranger street for two hours to wait RACV road assistance and tow truck. The car was towed away around 19:30pm and we got home around 8pm. On that night, I wrote Silverstone Volvo Doncarter and expressed my disappointment and angers. In the email, I said to Silverstone Volvo, I and my family lost confidence with this car, they really need to give us a rational answer and acceptable solution to bring our confidence back.Next day, it was Friday July 11th), I rang the Silverstone Volvo dealer to ask what was wrong with this car. The answer was that the petrol pump had a problem. The new petrol pump had been sent out from Sydney head office and should arrive on Monday (July 14th). I got the phone call on Monday 14th of July, Volvo Silverstone informed me that the car was ready to pick up. Since I worked on Monday and I picked up the repaired car on Tuesday (July 15th) and I was told that car was fixed and shouldnt have any problem.Next Day, it was Wednesday (July 16th, 2014) morning, my mother used this car to drive my daughter to school. After 2 minutes after they left, I got phone call from my daughter. The car broke down in the middle of road. I rushed to the place they stopped, and asked my mum use my car to drive my daughter to school (she was nearly late to school on that day). My mother (72 years old) said to me, I am not going to drive Volvo again. It scared me. I nearly had heart attack. My daughter had second horrified experience with Volvo in 5 days, she cried and said to me Mother, I had enough about this car. I dont want to be late for school again because of this car. I dont want to be left in the dark street because of this car, No more Volvo. I assured her that this thing is not going to happen again.After arranging my mother taking my daughter to school, I rang Silverstone Volvo. After Sales manager answered the phone, I told him that the car broke down again. He asked me to ring Volvo Road Assistance and tow the car directly to Volvo Silverstone to fix. On Thursday (July 17th, 2014) After sales manager rang me and left a message on my phone to ring him back. Because I was working until 10pm and I didnt ring him back. On Friday (July 18th, 2014) at 8am, I rang him back. He asked me what kind of petrol I have been filled in for this car, because they found some strange particles in the fuel. I said to him, Funny you said that, we had no chance to fill the petrol, as we only drove 5 times. The petrol in the car was from Volvo Siverstone. This explanation really pushed my anger out off my limit. Thanks god, we didnt fill the petrol. What happened if we have filled the petrol, was it our fault to make this car stop in the middle of the road?After Fridays morning conversation, I had not heard any thing from Volvo. On (July 21st ) evening, I wrote to Volvo Head Office to explained what happened, and I was going to put application through VCAT. On Tuesday (July 22nd) I received the email from Vanessa, Volvo Customer Care manager. She wrote in her email the fuel in the vehicle is contaminated and they were currently investigating. On July 25th, I received the email from Volvo Doncaster. I was told that Volvo expected to have the components required here for Monday 4th of August and vehicle ready the following day. On July 30th, I received the email from Volvo, I was told that this vehicle was due to FUEL contamination and in no way due to a product failure with this Volvo V40.After receiving this email, I was very angry. Up to this point, Volvo still denied that this car has any quality problem, even though the car was broken down twice in the middle of road in 5 days. Volvo also blamed the fuel was contaminated, though the fuel was from Volvo, not petrol station. From that day, I started my own investigation. Here are my findings:I rang VicRoad and I was told that this cars registration has been changed, but VicRoad wouldnt give me more information due to privacy law. I went to CarHistory Website to search and got the report that showed the Odometers of this car could be rollback. The reading on March 4th, 2014 was 5023km, but reading was 1146km on April 5th, 2014. On August 12th, 2014, I wrote to Volvo team and informed them that my finding has shown this cars odometer has been rollback. On same day, I got reply from Vanessa, care manager of Volvo, she wrote in her email we can confirm that in this case the report is showing incorrect odometer readings. The correct odometer readings are as follows: 2226 kms on 24/06/2014 and 2827 kms on 08/07/2014. I replied her email and attached the photocopy of contract of this car. The reading of odometers was record in the contract was 3050km. This contract was signed on June 25th, 2014.I also found the reading of Odometer was recorded as 2619km on Certificate of Roadworthiness from VicRoad on June 24th, 2014. My questions are: 1). Why did Volvo dealer change car registration number? 2). Why are there many different readings of Odometers on different documents that produced Volvo? On Friday, 22nd of August, VCAT arrange conference meetings between Volvo Silverstone and I. The purpose of this meeting was to settle between two parties. In the meeting, I asked for refund of this car. The reasons are: The car has serious quality problem. It broke down twice in the middle of road in 5 days. Volvo had opportunity to fix the car, but the problem was still there. Volvo Silverstone didnt acknowledge any faulty of this car, but blamed for fuel contamination, even though the fuel was from Volvo, not from me or other petrol station. This cars odometers was rollback based on the different document provided by CarHistory report, VicRoad and Volvo dealership.After speaking with solicitor from Consumer Fair of Victoria, I know that I have right to get refund of this car based on section 38 of Motor Trade Act 1986 and section 18, 29, 29, 259 and 260 of The Australian Consumer Law. In the meeting, Volvo Silverstone tried to settle a deal with me, they only wanted to extend 2 years of factory warranty on this car. I declined. I said to them, I was happy to compromise, but here are my conditions: 1). I wanted another new car, though I was asking for refund. 2). If you want me to take this car back, here are one condition, Volvo had to write a statement to say if this car breaks once again in next 12 months, Volvo will take this car back unconditionally and I got fully refund the price I paid for. Volvo Silverstone declined to do so.I also asked Volvo manufacture to write me a letter to explain to me about Fuel contamination issue, but Volvo Silverstone refused to do so. I asked Volvo Silverstone Dealer two questions: a). Why were there many different Odometer readings shown on different documents? Reading from CarHistory, Reading from VicRoad certificate and Readings from Volvo Contract and Volvo customer care manager? The answer from Volvo Silverstone was all these readings were wrong due to human errors, Volvo has not changed Odometer readings. b). Where did the contaminated fuel come from, because I havent filled the fuel? The fuel was from Volvo silverstone when the car was picked up. Volvo explained to me the fuel was filled by other test drivers when they had a test drive. It was the fault of Petrol Station.I told Volvo Doncaster Silverstone: You are lying to me and you make a lot of stories, I dont believe anything you said to me. This car is still in Volvo car dealer, I dont want take this car back. Volvo dealer inform me that they will start to charge fee. From tomorrow, I have to find a lawyer, which could cost me arms and legs. But I want to fight. If I have checked the history of car, I wouldnt have this mess. I paid nearly $45.000 for this car, but so far I only had nightmare. However, I have done nothing wrong, I trusted Volvo but Volvo Silverstone took advantage of me. As a consumer, I will fight to the end. I deserve a better treatment. I wouldnt let Volvo get away and continue to cheat other consumers.

I bought a V70XC Beautiful car/showroom condition. That was it. It has been nothing short of a money pit, a nightmare I wake up to everyday and a constant enemy. I have replaced the transmission 2 times and 1 engine in less than 40K miles. A myriad of sensors failed that NO ONE can diagnose. The dealership is 70 miles away and NO ONE will work on them. ALL mechanics run when I pull up. Immediately telling me they dont work on them. It has literally spent more time on the back of a tow truck than on the road. If I didnt have my ANGELS I know this car would have already killed me. It has failed to accelerate in the WORST possible times, intersections, pulling into traffic etc.Theres just no words to express my anger toward VOLVO and SWEDEN without corrupting my soul. I once owned the YUGO in the 1980s and I have often wished I had it back compared to this total Mechanical and Engineering Mistake of the Century. My problems are typical I discovered. I didnt get just a lemon, apparently that is all they made. If you buy one after reading these reviews then you deserve it. I bought another car yesterday and its NOT a Volvo and I will never look at them the same. I pity anyone I see in one. But thats not often. I dont see them on the road often.Thank God I am free of that BEAST of burden. Now I actually look forward to driving since I got another car. I dreaded even having to drive it to the store. Owning it probably took 10 years off my life too. Good Riddance Volvo. I hope you bankrupt. Shame on the Swedens for making such a horrible, horrible piece of junk. OH, did I mention the fact I only put 50,000 miles on it? AND about 50,000 dollars in it.

I own a 2012 Volvo XC90. I purchased this new. I chose a Volvo because of their reputation. Turns out that they are riding on a reputation that is no longer is accurate. I drive quite a bit. Mostly long distance freeway. At 150k miles the car needs new catalytic converters. Volvo quoted 7k for the repair. Now the transmission is slipping. Blue book on this car is only about 7k. Better off taking it to the wrecking yard. Volvo customer service was no help. Car has been well taken care of. Still looks new but has absolutely no value. Ill never buy a Volvo again.

Volvo is a great vehicle. Love driving it. Over 180,000 miles now and hope to have more years. Also hope to have it last so my child can drive it in two years. It has a good quality, comfortable, heated seats, safety, long lasting, reliable and good looking. Its a reputable company as well. I am happy with everything about the vehicle and would purchase again. Would tell my family and friends to buy it.

Having owned a Volvo tractor truck for 4 years, I can honestly say I will never own another. Bill Gates could take lessons from Volvo on dedicated parts. Everything on a Volvo is complicated and outrageously expensive. For example I offer: The left wiper arm mount rusted and the entire apparatus had to be replaced- $775.00. A door hinge broke and an entire panel had to be replaced along with the hinge- $680.00. The interior cabinet doors have such a complicated latch I finally removed all the hardware, drilled holes and put simple knobs I bought at Lowes for $1.24. But the hinges on those doors have 6 parts and cost $60.00. Just to change a fuse you have to tear open the top of the dashboard. Do yourself a favor, dont buy a Volvo anything.

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

I too purchased a 2009 Volvo 780 from TEC Volvo in Portland in May 2012, with 436k miles. The list of repairs is extensive and ongoing to this day. Started from second day of ownership with 4 batteries and has grown to include the following list, minus dates but all documentation is at hand: 1. 2 CAC 2. 2 turbo to CAC pipes 3. 1 CAC to intake boot 4. 2 belt tensioners 5. Idler pulley 6. 1 alternator 7. 1 differential pressure sensor along with cleaning of venturies. 8. 4 boost sensors (2 on manifold, 2 on mixer box) 9. Exhaust manifold 10. EGR 11. Injector #3 and 6 injector cups 12. 1 turbo 13. 1 bellows pipe (flex pipe on exhaust) 14. 1 clean 7th injector. The next day, replaced the 7th injector. 15. I-Shift transmission (thankfully under warranty) 16. Clutch - one month after transmission along with several trips for engagement and disengagement issues resulting in several thousands in bills just to find the transmission had the wrong programming 17. Rear ends and power divider rebuilt because of broken thrust washers and damaged gears. 18. Brake shoes, slack adjusters and chambers on both rear axles. 19. Several air leaks 20. Exhaust clamps had to be replaced because they failed behind cab. 21. 3 rear suspension leveling valves 22. 1 cab leveling valve 23. Fuel pump/power steering pump 24. Engine wiring harness 25. Manifold and EGR gaskets due to leaks after repairs. 26. Hood struts 27. Shocks all around the truck28. Had to replace all ten tire because of some kind of foreign substance inside destroyed the internal lining of the tires (looked like grease or tire goop in large quantities.Now, I just yesterday spent $500 to dyno the truck and it falls on its face so bad that they could not complete the dyno test. Lost 58hp in 160rpm drop and now Volvo tells me I need 6 injectors and cups which runs 5-6k dollars and the problems continue. One thing that has plagued me since purchase is fault mid 128 sid 102 fmi 11 manifold boost pressure/root cause unknown. Tens and tens of thousands and still no fix. In 13 months of ownership, Im over $50k in repairs and another $50k+ in lost revenue and down time. Damn ridiculous if you ask me. Im broke and Volvo keeps playing guessing games and throwing parts at the truck instead of fixing the POS.

Bought this car as a certified used car when it was 3 years old, in addition bought extended warranty for additional 5 years or 75,000 miles whichever comes first. It just turned 5 this month. Only 2 years into extended warranty, have another 25,000 miles or so left too. Warranty work since purchase included tire air pressure sensors, few minor things. Had been very happy until last week. Took in for regular maintenance to Weaver Volvo in Raleigh, NC, mentioned Id been smelling a musty/moldy smell when I turn on my a/c after not driving for few days, I suggested maybe the cabin filter needed changing. The service rep found the cabin filter should have been changed as part of my last service there, but was not done.In addition, they found that my windshield was leaking above the drivers side, and could actually be lifted up from the Inside! Both extended warranty and Volvo refused to fix it, giving me the name of recommended auto glass place, stating it was a wear issue. I stated it was not a wear issue, but a manufacturing and or Install issue. Doing my research, Ive found lots of Volvo owners complaining about the very same thing! Volvo knows there is a problem, but does nothing about it. When I contacted the auto glass dealer, I was told they will not even attempt just a reseal, because it fails, because the priming on the oem windshield is defective. They receive calls from many Volvo customers with same problem every week. They will only install a new windshield, brand new install due to their experience with Volvo windshields, breaking, and reseal failures. I decided to not deal with another OEM windshield, as the primer issue appears to be ongoing.Im very likely to have the same problem... seen other posts where customers have this same issue 2 or 3 times in a row when replacing a Volvo windshield with another Volvo windshield. Im going with Pilkington, made in the USA, and has not had these problems leaking. It is going to cost me over $500 for a new windshield installation. Im contacting Regional Service Manager about my discontent. I bought this Volvo because of its reputation for reliability, but I guess those days are over. I owned a Jeep for 22 years before I had to address a windshield leak. Your windshield should not leak at 5 years old. Some people are seeing leaks much earlier too! Its either the primer alone and/or the glue product. Id been looking to upgrade my Volvo model... dont think Ill do that now. Weaver Volvo and Volvo... so disappointed in you.

I bought my son a used Volvo less than a year ago. Its been in the shop nearly every single month. After driving it only 4,000 miles it needed a new engine, new front bearings, new oil trap and on and on. Im at $5,000 in repairs and all they say is gee thats not normal for Volvo. I complained about the car to the sales person months ago with no response. I posted a complaint and the service manager called to offer $500 towards repairs but that doesnt explain how this many serious things can be wrong with a car driven such few miles. It was sold heavily on the fact that Orloff exclusively serviced the car and it was in top shape. Every month to service and every month a new serious problem. Im stuck with a junker and out $16k. Fraudulent sales practice.

XC60 2009 Too much money for such a bad made car - The first day I took it they had forgotten to disable the software safety that prevents the car from running more than 20km/h. I took it back. After that I had problems with all the door locks. 3 of them were replaced and the started to malfunction again. 4 years from date of purchase, I noticed water inside my car. The windshield was leaking. I replaced it (the company used my insurance - they did not take responsibility for the fail). They replace some things that had to do with the turbo (turbo sensor, Turbo Tube, wastegate and some other) and now they are going to replace the Turbo. All my letters to Volvo had the same result: NOTHING. The technician suggested to get rid of it, sell it, but how can I sell a bad car. Worst buy I have ever done. My biggest problem is that the mother company takes no responsibility for the mistakes. Bad company.

We got the 2016 xc90 last September, got issues with the auto brake and sensors. But the biggest one happened last month that the car locked itself with all my belongings inside, phone, car key, money except my toddler!!! We parked outside for over an hour, turned the engine on, closed the door and walked toward the other side of the door to put my toddler in his car seat then found all door locked!! We were lucky that we found a phone to call my husband to bring his spare key to us and his key didnt work at the beginning either. While we trying to figure out how to open the door manually, it magically unlock itself.Volvo did a software upgrade and said it will never happen again!! As to our surprise, it did again!! Less than two weeks we got the car back!! Very lucky again that my toddler was with me!! Totally lost our faith to this car!! We bought it coz of their safety and reliability but this car just a total disappointment. After reading all the reviews here, how could Volvo ignore all these issues and still have this car on the market???

Four months after purchasing my 2019 XC90 (previous service loaner) from the Santa Ana, CA dealership a spontaneous crack appeared on my windshield starting from the top of the windshield and radiating downward from the middle where the rearview mirror/sensory console is housed. This crack occurred while parked in my driveway at home. I reviewed security cameras to confirm no foreign object had made contact with the car or windshield. I read about a similar experience online in Los Angeles with the crack originating in the same place and also without any indication of impact. I opened a claim with Volvo. They had me drive to the dealership to have a service advisor inspect it. Ironically, on the drive over for the inspection the windshield was struck by some kind of pebble or debris on the freeway. This was very obvious to me, I saw and heard the impact. As a result, my claim was denied, they claimed the crack originated as a result of the impact. I had allowed a couple of weeks go by before getting into the dealership and took pictures of the affected windshield as soon as I noticed the crack had appeared and at multiple other intervals to capture different periods of time and changes prior to going in. I had a dozen pictures, from different times, all prior to the day of the visit (and impact) as well as pictures from the day of the inspection and impact. In my communications with Volvo customer care team I asked for my pictures to be reviewed since they clearly corroborated my assertions. I explained, in great detail, what I observed that happened, provided similar cases I researched, offered more than enough evidence. Given the impact marks that are clearly visible in the pictures on the day of the inspection, and not present prior to, in addition to the location of the start of the crack and how it spread, its quite obvious that the impact point was not where the crack originated but I feel that Volvo was not interested in doing the work or putting in the time to make this right. They seemed more interested in maintaining the original decision, which was made without a complete review of all the information that I tried to present. I followed up by providing all of the pictures and explanation to substantiate my claim, requested a appeal with a detail account of the information I observed and was providing and a received a simple three sentence response saying sometimes customer dont agree with their decisions and there is nothing they can do about that. Youd think a company of this caliber would strive for better customer service, especially considering this is a $75k vehicle to a new customer. Needless to say I will never purchase from Volvo again.

I have purchased an FH12-480 Truck from Saipa Diesel company in Iran, from one of its representation. Before purchase, they gave me some details of purchase and condition of payment, about insurance and other conditions. But they didnt act on their promise, because the representation lied to me about the condition just to motivate me to purchase. When this issue was forwarded to Saipa Diesel missioners (or officer), they dont have any action for my problem.When I went to get the delivery Truck, I saw that more customers of Volvo trucks are dissatisfied with the Sale Center of Saipa Diesel Corporate. I am an M.A. Marketing student in Iran and I think this matter hits a big negative impact to the perception of Iranian customers of Volvo. Now I prefer to buy Volvo trucks from out of your representation or to just buy other brands. Please review this issue and I suggest that you change your representation or the management with yourself, or have a strong monitoring from your corporate.

I purchased a Volvo XC60 in January 2010 and it has been the car from hell. Not soon after purchasing the car it was blowing fuses. I took it to the Volvo dealer in San Antonio and they fixed it. Not soon after that, we had to bring it back because the cigarette lighter in the back seat didnt work. We dont smoke but we use it to charge our cell phones. That was fixed also. When we purchased the vehicle, we had the dual DVD players put in because we do a lot of travel. They stopped working and we had to take it back in to get that issue resolved. All along I am telling the service center that there is something electrically wrong with the car. They continue to deny it is. In August of 2012, we are bringing our daughter to college and the battery dies and leave us stranded. I take it back to the Volvo dealer and was told that I have to pay $300.00 so that they could put a battery in the car to diagnose it. Wow! How far have customer service sunken over the years? I spoke to the service manager and after many conversations and my holding steadfast, he decided they were going to resolve the issue with no cost to me. But the person at the service center wasnt informed and when I showed up to pick up my car, he handed me a bill for $2,300.00. The bad battery cause the sensors for the air bags to go bad and they had to be replaced. I immediately asked to speak to the service manager and he informed me that it would be no cost to me. His word held true.December 30, 2013, 16 months after being stranded the first time due to a bad battery, I was stranded again while traveling. The battery died and I received a message on the console that said Reduced Performance. The car was barely capable of driving 5 miles per hour. I called the service center in San Antonio and was told to bring it in. The car is not drivable, the battery is dead again and he says to drive it in. While I am on the phone with him, the reduced performance light goes off and a service engine light comes on. When the service engine light came on, the car became drivable; therefore, I drove back to San Antonio. When I attempted to drive the car to the Volvo dealer the next morning, the battery was dead, Service Engine and the Reduced Performance lights were on. I have read several customer complaints that point to electrical problems and I know for a fact that this car has electrical problems.I called the Volvo Company of North America and spoke to them about the horrible customer service and support I received in San Antonio and asked if I could have the car towed to Austin which is not that much further from me and I was told to call the service manager in Austin and talk to him. I spoke to the service manager in Austin and he told me that I need to make sure that if I get it towed to Austin to confirm that there are not any additional charges that I may be billed for having it towed to Austin. I called the Volvo towing service and she stated that she would call Volvo to get approval and she immediately called me back and said that no one answered because they were closed for the holidays.I was going to trade my XC60 in for a XC90 but after my experience with Volvo and seeing all of the mistreatment of other Volvo customers, I have decided to go back to Honda and/or Toyota. We own a 2003 Honda CRV and it has never given us trouble. I agree with one of the other complainants, there needs to be a class action lawsuit against Volvo. It is a shame that we spend thousands of dollars as consumers and dont get the needed oversight to protect us as consumers. I am going to continue to bring this up until someone decide to listen and do something about all of the terrible service and rip offs happening to me as a consumer.

I have 2014 Volvo s60 r-design. 2 months ago 1 year old car gave warning that the engine cooling water is low. I have send my car to dealer and they couldnt find out what is the problem for 1 week. Then a reply came from Volvo Sweden was saying that OPEN THE ENGINE AND CHECK IF SOMETHING IS WRONG. I told them to stop. I was expecting that Volvo replace with a new car. 1 year old brand new car driven for 35.000 km which has a problem in the engine mean that customer needs to be satisfied. I will definitely never get a Volvo car again. You pay almost same money as BMW or Mercedes but Volvo doesnt stand behind of its product as German brands does.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

Volvo is very good and decent. I like the tape in the car. I like the size as its smaller and compact. It has nice color, comfortable seats and great design. Overall easy to drive and to park. But it is too expensive, hard to maintain and do repairs for. It is a bit unpractical and a bit weak for longer distance. It is too much of a city car and not functional inside for water bottle area and trunk opener. There are a few features that should be improved over time, but not a bad model.

I had service performed on my 2005 XC90 V8, replacement of a serpentine belt and a pulley, at Chase Parkway Volvo. Later, the service manager states that I need to replace an additional pulley and tensioner as well as tie rods in my front wheels. I wondered what my tie rods had to do with the serpentine belt repair and why was I not informed about the additional pulley and tensioner. At the same time, I was informed on the belt and pulley which was the reason the vehicle was in for service. Well, I did not let that dealership do the additional work. So when my SUV was finished, I noticed that the check engine light was on. I immediately turned off the vehicle and entered the service shop informing the tech that did the repairs and did the very long test drive that this light was on.The tech quickly stated that, Well, it was not on when I drove it and then walked out to the car and found what I told him was in fact true. Okay, so the SUV was brought back into the shop and connected to the computer. Within seconds, it showed codes. The tech claimed he did not know what the codes meant. The service manager then came over telling the tech he had to stop working on my SUV and go deliver a new car. Next, the service manager told me that if I wanted him to check the SUV any further, I would have to pay for it. I told the manager that the light was NOT on when the SUV came in for service. The tech turned off the warning light, told me that the light may come back on but its okay to drive. I asked for a copy of the sheet with the codes and left.Just after a short drive home, the check engine light comes on again, so I made an appointment with another dealership in Milford, CT. I told the service advisor I wanted to have a tensioner and pulley installed as advised by Chase Parkway Volvo. Well, once the tech from CTs Own Volvo looked at the sheet I gave them showing the codes, he knew just where to look and found what he needed then. This tech found that the MAF (Mass Air Filter Sensor) wiring harness was PINCHED and he also found that my oil dip stick was missing. After further inspecting the XC90, he determined that I did not need to replace the pulley or the tensioner nor did I need tie rod, as claimed by Chase Parkway Volvo. CTs Own Volvo tech made a repair to the wiring harness and made a temp fix to the dip stick shaft because the dip stick needed to be ordered.I drove back to Chase Parkway Volvo and requested they return my oil dipstick. Of course, they claimed they had no need to remove it and did not know where it was, never saying anything about where I had the XC90 serviced Chase Parkway BLAMED the Other Place for removing the dipstick. I talked to a female who claimed she was a Part Owner. Her first offer after denying that they had anything to do with its disappearance is paying half then after coming back from the parts dept, she asked if I would pay $12 for a new dipstick. A few days later, I went to pick up the part and the parts manager told me NO CHARGE. Okay fine, thats how it should be.Now, I had called Volvo of America and filed a complaint that Chase Parkway tried to have me pay for parts that I did not need and that the oil dipstick was missing, the MAF wiring harness was pinched and the issue regarding the check engine light. Okay, a few days later after filing the complaint, I was contacted by customer service of Volvo of America and informed that the regional manager for that area would be informed of the issue and that I would not be informed as to what the outcome was. They wanted to keep it In House. Now, there are two invoices from two different Volvo dealerships saying two different things, one showing an additional charge for repair in the amount of $1,300 and one that states that those parts are not needed. I filed with the BBB and that was a waste of GOOD time. Of course, Chase Parkway denied and made excuses for everything, but they could not and would not explain how my SUV was damaged and came up missing the oil dipstick. They claimed they spent over 30 minutes looking for reasons the codes appeared and did not charge me. They stated I refuse to let them make the repairs meaning install the additional parts pulley tensioner and tie rods. They denied doing any inspection and that the MAF was nowhere near the repairs they made. They refused to explain how and why they found I need tie rods since they did not do an inspection. The tie rods are in the wheels a good distance from the engine. Now the MAF is located as you face the SUV on the right side and it is under the air filter enclosed in a box that requires Special Tool to remove.To date, Volvo of America has made NO EFFORT to examine the XC90 to find out if in fact Chase Parkway tried to charge for repairs that were NOT NEEDED, or if CTs Own Volvo did not do the inspection to Volvos standard. What Volvo of America did was to COVER UP for a BAD dealership. I will not buy another Volvo EVER and I have been buying them for over 30 year. This XC90 was my 8th Volvo. I cant drive the XC90 further than 25 miles from home in fear that the transmission will stall again while in traffic. This is a major safety issue that Volvo HAS NOT addressed. I suggest that if you buy Volvo, DO NOT buy at CHASE PARKWAY VOLVO, Watertown, CT. Should you do, then make sure you keep an eye on what work you have done and all parts they charge or claim you need.

Had 2003 V70.. Great car, No problems. Bought 2014 XC60 and we still have temporary tags and this car has already been towed in twice, died (battery) second, overheated. Volvo of Triad in Winston-Salem, NC lied about everything! There were scratches on hood and they took touch-up and made a mess. They told us it was Local, it came from FLORIDA!!! They sold it to us past 30,000 miles and then we found out 30,000-mile service had never been done! And it was a certificated pre-owned. Now key fob does not recognize. Stay away.

Beware, I leased a Volvo XC90 Inscription, on February 2020, at the first week wheel start shaking while braking. This week again took it to service as warning for ABS, hand brake and transmission went on. Two days later I was told that one part is back ordered for at least two weeks, call customer care and was told that they will record the issue, in the meantime I am driving an old Nissan that was given as a “loaner”. I guess I have to get use to this old Nissan and pay for top of the line Volvo!

2016 Volvo XC90 Two Months Old - Electrical Issues: Dealership was very good about giving us a loaner car but they are clueless about what is wrong with our vehicle. We had been having issues with the center console and dash screen going out. It would go out twice and then reload. Very dangerous as the speedometer blanks out while driving. My husband and I were on a trip when it blacked/blanked out and after it load we smelled a burning smell and smoke came out of the Center Screen. I have had this car only two months and have rough 4,000 miles on it. The dealership had it for a week and did not know what the problem was and indicated it was probably because it needed a software update. Common Sense would tell you if there was smoke and a burning smell that it is something more than a software update.I contacted Volvo who sent out a tech only to be told the same thing. When they went to move the car. The car would not start and the car had to be jumped. They indicated that they put meters on the battery and that nothing was wrong but they would keep it overnight to make sure it would start in the AM. The car did not start and again I am hearing that it must of happened as a result of the software updates they made. This is the fifth Volvo I have owned and never have I had these types of issues.While I can appreciate it is a new vehicle and a total redesign of the vehicle they really should know how to address these issues or at least say they will work on it until they can find out what is wrong rather than expecting me to take it home which is an hour and half away until the next time it happens. So disappointed given their corporate philosophy on safety as clearly there is an issue one that involves safety and waiting on the shoe to drop is not OK especially given the amount of money we paid for the car because they dont know what the issue is. They released today photos of the new S90. I would definitely steer clear of either of these cars until they gain experience and knowledge of all of the electrical components of these vehicles.

My transmission is bad and when I brought it in, the service people ignored my problem. They said that’s the way the car is. This is a brand new car and the transmission should work perfectly.

2012 C70 upholstery problems - Just wondering if anyone else has experienced this problem. I have had this brand new car only a month and the side of the seat (welt at seam) started discoloring after a couple of weeks. It has a very light interior and I at first thought it was somehow getting dirty at the same spot on both front seats. I mentioned it to the car dealership clean up shop when we took it in for a car wash (they do complimentary). After they cleaned it, it was still the same way. Now its getting worse and upon close inspection, it is not dirt but the finish is actually wearing off the leather. It actually looks like someone painted the leather and its peeling off. We are taking the car to the dealership tomorrow and see what can be done. We are very unhappy paying this much for a car that the seats are looking bad after one month! Hopefully, something can be done and I dont know if we just got a bad batch of upholstery or what problem exists. I will try to update this when we find out more, but just wanted to see if others are experiencing this problem.

I have a 2005 XC90 2.5 AWD since new. It now has 132000 miles. Best car Ive ever owned. I am planning to keep it forever. The car has been super reliable and still looks brand new without having to do much maintenance other than oil changes, brakes, and tires. Fantastic SUV.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

Have owned 2 Volvos a 2008 Volvo S80 with the 3.2 Inline European Ford 6 cylinder engine and the 2010 Volvo XC60 T6 with the Turbo V6 3.2 European Ford Engine. Most of you dont realize that this is a Ford engine in this model of the car. A lot of you DO NOT SERVICE this vehicle at the recommended time either. If you dont do PREVENTATIVE maintenance on this car you are asking for problems. Now I agree that some cars loaded with every electric gadget imaginable & mirrors that close upon exit and alarm systems and DVRS are going to wear out the Battery in 2 years. It is inevitable!!! But those of us who were smart enough to limit the options to just a few dont have battery problems with this car. In fact my battery in my S80 has lasted 6 years without replacement. The XC60 battery only lasted 3 years but it has every option on the car and they are all electric operated including the hand brake. I expect the battery life to be short. In the old days cars didnt have half the electronics they do today. Also it pays to find a Good Volvo Mechanic OUTSIDE your stealorship. Who has a labor rate below $100 an hour if you want long term maintenance of this car. Otherwise you clearly in over your head. This car was made to be maintained and regularly. Every 7500-10,000 miles it must have some service to continue to perform properly. Even if you do the work yourself. It can be done. I come from owning Ford Explorers the last 3 I have owned ALL got 325,000 miles on them by doing proper maintenance and I expect no less from these Ford engine products ...My s80 has 90K and is coming up on the required Timing belt/ All belt change at 100K miles for these cars. Since it will be 6 years old I plan to replace every hose at that same juncture. Complete rubber replacement at 100K miles. Service the tranny at 100k miles too. I dont care what they say at the stealorship. They are designed to steal your $. You have to play their game up until 3 yr/36 miles. Save your Extended Warranty money for your rainy day fund unless the car is your wifes and you wont be around to deal with the problems.. or maintenance.

I bought a used Volvo and they are pieces of junk. Just keep yourself a mile away from Volvo cars. They break down often and are expensive to fix.

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

First of all, let me say Ive been driving Volvos for over 28 years and absolutely love this brand. Im currently on my 4th. The first Volvo I purchased in 1985 saved my life in a head-on collision. Im currently driving the XC60 and thoroughly enjoy driving this car as I am in sales and drive at least 25,000/yr. With that being said, the condition of the seats wearing in the lower lumbar is not up to Volvos usual high standards. I bought this latest car in Jan. 2012 and had to replace the drivers seat after just 4 months because the pigment was wearing off as if I had rubbed it off with sand paper. Its now early March, and the drivers seat again looks completely worn in the exact same area. Now, even the passenger seat is wearing, and Ive probably had someone sitting in that seat for less than a total of 5 hours since the purchase. I keep cars for a minimum of 100K miles and expect this kind of seat wear after at least 3-4 years of driving, not 4 months or even a year. I love everything about Volvos and have kept each one for at least 7 years or more, yet the leather on this model seems to be well below the usual Volvo quality standards Ive come to expect and have always been more than willing to pay. I hope Volvo will work with me to resolve this hiccup because being in sales, I understand the meaning of customer service after the sale. I look forward to getting this resolved and continuing to drive Volvos for many years to come.

Volvo XC60 GPS system does not work properly. I have had car for a year and it has never worked. It does not recognize the location of its own dealership. I took the car to the dealership and they advised it needed software update. I brought the car in and it continued not to work, I called the dealership and they could not help me. I recently took the car in for service and NOW I am told that there is a CD that Volvo Canada should have sent to me when I got the car. You would think they would have told me this a year ago. The car also makes a rattling noise around the muffler and everyone who gets in the car is surprised given it only has 15,000 KM but the service people at Volvo say there is nothing wrong with the car.Finally, I called and advised them I was bringing my car in for servicing and needed a tailgate light fixed. I show up and they dont have the part so I have to return to the dealership at another date. You would think the SERVICE department would have made sure they had the part as they were aware of the problem. So much for SERVICE. The Volvo XC60 would be a great car if the people at Volvo Toronto would properly service the car and its customers. I would not recommend this car.

I have been owning only Volvo cars for almost 15 years now, and my experience has been mostly positive. I sold my 2001 S40 with 142k miles, and it was still driving fine. No major repairs were made during the first 100k. Afterwards, repair costs started going up, but engine and transmission were solid. Ive owned a C30 for two years as well, and nothing ever broke down. Based on my discussions with Volvo mechanics, here is what I would advise you:1. Never buy a new model within the first 1-3 years of introduction. Engineers keep improving these cars year after year, based on real driving experience coming from customers. By the 4th year of production reliability improves to superior levels. 2. Stay away from fancy electronics, add-ons, options, sunroofs, and so on. Their engineers spend most of their time and money on safety/strength, engine and transmission. 3. Buy the most common engine in production, especially one that can be found across platforms. 4. Change the oil on time and do the required maintenance. These cars may give you headaches from time to time, especially with high mileage. But if there is ever an accident, you will walk away laughing and texting. Volvo is still a great company, even under Chinese ownership.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.