Tonight marks the 2nd time my Volvo has caught on fire jumping another car. The first time required the fire department, police department and 2 $500 deductibles. The firemen and policemen AND insurance agent who arrived all verified that the cables were connected properly and that it was not owner error. We assumed it was the jumper cables. Tonight, same scenario. My Volvo jumped another car and instantly started smoking and obliterated the jumper cables and melted the back of my car. This is not a coincidence nor is it user error. Has someone else ever experienced this with a Volvo? Is my car just defective? The first time the car was never started before it started smoking and blazing. Help???

The sunroof in my 2007 S60 malfunctioned (wouldnt open or close and made a loud clicking noise). Upon having the problem assessed, I was told by the Volvo Maintenance shop at Volvo of Phoenix that my sunroof was DEFECTIVE and that I would have to pay over 2,000.00 for repairs and labor. A couple of days later I was offered a settlement to pay for the labor (a 900.00 plus dollar value) and they would pay for the parts. I denied the offer and stated that I should not have to pay for the DEFECTIVE sunroof. Purchasing this Volvo has been THE BIGGEST mistake of my car buying experience.Dear Mr. **, I own a 2007 Volvo S60. I am the original owner of my car and have numerous high priced issues with my car that I have had to pay for out of pocket. I recently took my S60 in for routine maintenance and have my sunroof looked at for malfunction. Upon final observation from the Volvo Dealer in Phoenix, I was informed that my sunroof was DEFECTIVE and of no fault of my own but it would cost me over 2,000.00 for repairs and labor. I was shocked at the cost and was told maybe volvo could help me out in good faith and was offered the following .

Purchased my 2008 Volvo S40 in 2009, so it was just over a year old. I hadnt had any real problems with it until last summer (2014)... granted the car was 6 years old, but still the things that went wrong were just... odd. BOTH the driver and passenger side view mirrors (just the mirror part) came loose and I had to constantly glue them back on. There were moments I was on the expressway, praying that it wouldnt fly off! The windshield wiper spout (where the fluid comes out) was loose -- had to glue that back onto the hood of the car a few times. MY A/C started not working, so I got recharged -- thankfully that lasted the summer. And my favorite... so the transmission is placed SUPER low to the ground, near the front of the car. There were 2x last winter where the transmission line broke from driving over snow where I was left stranded on the side of the road.Also had to worry about the towing and rental. Both times it cost $300 at the shop to repair. It is also probably the WORST car to drive in snow, rain, sleet. SLIDES EVERYWHERE. My brother is a mechanic and told me at about 75,000 miles that the timing belt was looking rough and to get it replaced sooner vs later. Mind you, the recommended time to replace is 120,000 miles. I never did get it fixed, and traded my car in this past week with 94,000 miles on it. I can only imagine things continuing to go downhill. Now it will be someone elses problem.

We recently ordered a new Volvo V90CC and when it arrived it did not have the option package that we ordered but did have an another, different option package that we did not order or want. Volvo Laval admitted their mistake but could only offer a replacement for delivery in five months. This timing was unworkable for us and, in return for a small discount, we were forced to take the vehicle and pay for the unwanted option package. Volvo Lavals position was we have to make money on every sale. We appealed to Volvo Canada and their response was too bad because you accepted the car. Over the years we have purchased a lot of vehicles, some better than others, but this experience of being forced to pay for options that were the result of the Dealers error is the worst. A very good reason to not deal with Volvo, ever.

After 1.5 years we are still trying to get satisfaction on the leather seats. FYI, Volvo went to a new green dying process and it is not working. Within a couple of months, the color was flaking off our new car seats. There are no children, no pets, no abuse. I know I am not the only one with this problem. Im now working with Volvo customer service after the district rep agreed to replace only 1 seat cover. Gee, how generous. You are going to replace one cover on a $38,000 car (2010 S80)? I should have a reply this week, maybe.

I have a 2005 XC90 2.5 AWD since new. It now has 132000 miles. Best car Ive ever owned. I am planning to keep it forever. The car has been super reliable and still looks brand new without having to do much maintenance other than oil changes, brakes, and tires. Fantastic SUV.

We purchased a new Volvo XC60 in 2011 and since the first year we had problems: engine, fuel pump and Blis were replaced/repaired. Even the logo fell down. Now they want to change the radiator! We are trying to understand if our car has quality issues or other XC60 owners have similar problems. This was our first Volvo and unfortunately the worst car we bought so far.

Poor customer satisfaction from VOLVO. I have a 2010 XC60 R. Was sold. Updated maps $210 and the latest they had was from January 2013. I approached the company and they stated its about every 18 months they update but dont have any time if any for Volvo to update that software. The Bluetooth is first generation so does not work very well with smartphones. The Polestar software that comes as part of the R design since 2012, although its only a 10-minute software update they charge $1,500 for all previous customers. They do not give very good support for customers of older vehicles. If they want to re-brand their VOLVO name existing customers can now realize they only take good care of new customers. Ive owned three and this will be my last!

Hard to believe but it happened twice and at a standstill on our Mclean VA driveway with nobody in the car: At one year interval my wifes beautiful white V90 lowered a window by itself under thunderstorm (lightning and thunder) conditions; the first time a neighbor spotted the opened window before the rain and the window was closed subsequently. The second time, very recently, while we were at home a downpour storm dropped 5 inches of rain in one hour, and the drivers side window was fully down. My wife is like a cat, any air current is a no-no and that drivers side window was lowered only once for a once in a lifetime first interview with a state trooper.Needless to say, the car floor was full of water and we mopped as much as we could. The next day, my wife went out for an errand, no problem. The next day, being out of town, I got the call that the car could not get out of park. The car had to be towed to a Volvo dealership where I was asked to lay out $1,000 for removing the carpets and look at the modules, plenty of them apparently and in the most unreasonably exposed locations. No way Jose! Making a fuss with Volvo Care in NJ headquarters, the exploration started at no cost. The fact that outside influences intervened was the reason why the warranty on the car would not apply.The fact that a window rolled down without human intervention was something that was not in their book of defects. To make a long story short, the car is at the dealership to be assessed by an insurance adjuster and this is where the shocking bit is: Volvo cars finds comfort in the fact that we buy comprehensive policies to protect the car and others and that an unhappy occurrence resulting from defective electronics (can be hardware and software) is passed on to the general public through the mutual insurance premium system. This was not the ways of the Swedish Volvo company. Volvo has become a Chinese owned company and new models can reach 65% made in China. Readout the details when you go shopping for a new Volvo model or simply dont. I was a Volvo fan and still am driving my 2012 XC70. The new Volvos resale value are plummeting for good reason. I feel sorry for the Volvo dealerships although the amount of expensive repairs is good business for the time being. My last Volvo will be a 2015, last year of the real T6, meaning 6 cylinders not the new souped up 4 cylinders given the same designation for making the same over 300 ponies: but for how long? Faith is something to be maintained and cultivated; Volvo Cars is missing in its mission: no more half million milers.

I love my 2016 XC90 Volvo. We built it and in three months picked it up at the dealership. Maybe I am old school but I just dont understand all the hype on the key Fob. It stinks. Most women like me keep their keys in their purse. I placed my purse on the floor in the back seat of my vehicle and then strapped my two year old in his car seat; like I always do. It has been a routine I followed with all three of my children. After I closed the back door I opened my driver door only to find it locked. I went to the back door and that was locked. It was 90 degrees outside and my car was not shaded. My son was inside baking as I screamed and swore. I called my husband to come and give me his spare key.To make a long story short, somebody called the police and he was able to unlock my car quickly. My child was fine. There is no warning or sensor in the vehicle that detects the car key inside. I learned the car will ding if you leave your Fob in your coffee cup holder. No place else! If you drop them on the floor, in the back, anywhere you will get no warning. I still do not know how the doors all got locked. Nothing like technology trying to think for you and doing a lousy job. All these safety features end up hurting all of us in the long run. I learned that I had the child lock feature on in the car and that may have been the reason for the car doors locking.I still dont know and lost confidence in this Fob technology. I am very nervous every time I leave my car and rarely do I have pockets to put the Fob in. I will no longer put the Fob in my purse so I end up carrying it with me trying to unstrap my child from his car seat with one hand while holding this darn Fob in the other. Please Volvo, go back to the key in the ignition. Lighten up with the locking mechanisms making it safer; really. I am a prime example of why cars should not be locking unless you press a key from inside. That is how it use to be. All these sensors for safety nearly hurt my child.

Purchased this car, and while driving on the freeway ran out of gas. Estimated mileage had shown I had 50 miles to go, when I ran out. Since I was on the freeway, I had to quickly pull over and it caused me to hit some home. A bit of damage happened to the front of the car. Sensor cap fell off. Volvo offered to only replace that. Dealership had to replace the fuel gauge, and the gas door (that wouldnt open). A lot of faulty sensors with this car. Rear camera stops working when it gets wet. Air conditioner randomly stops working. Front driver’s side window rolls down slowly. Can keep the air conditioner running when you lock the car from the outside, as it shuts down the engine. Radio always seems to be playing when car is off. The self braking system goes off randomly, almost causing crashes. Bought this car because it’s a Volvo. Suppose to be safe for the little family... Its not.

On July 28, 2013, my wife and I were driving in her C30 Houston, TX when the engine stopped running and we coasted to the shoulder of the road. The car was towed to my personal mechanic to determine the problem; I was informed the A/C belt was destroyed and the timing belt had slipped a few teeth on the pulley. I had new belts replaced and when the car would not start, the service advisor notified me that there might be additional damage to the engine. The car was transported to Star Motors in Houston, 7000 Old Katy Road, for further evaluation. The service advisor informed me that since the timing belt had slipped a few teeth on the pulley, there was significant amount of damage to the engine, valves, rods, etc, the kind of damage expected when the engine is running in this configuration.I was asked to forward maintenance records to file a claim on my extended warranty Volvo VIP coverage; telephone number: 1 888 723 1140; Ive been informed that the claim is denied because the A/C belt failed, was destroyed, causing the timing belt to slip, thus causing the damage. Rubber belts are not covered under warranty per the extended warranty coverage description. Mileage on the car is 59,950 miles, 2008 C30. The belts in question are not due to be changed until the 120,000-mile maintenance service so there is no question of lack of maintenance for the belts. The long maintenance interval, to me, implies high quality belts. I am requesting Volvo cover the damage caused by the belt failure. I have replaced the belts with new and intend to replace them in the future at 50,000 mile interval for preventive measure.

We owned a Volvo V70 XC for over 17 years with low mileage of only 67K+ miles. We took it to service always on schedule and had received good service. Recently we moved to California. We took our car for full service immediately upon arrival. Soon after the full service we found our handbrakes rather not so responsive. We brought it back for adjustment. Next, we noticed that the AC does not work, brought it back and was told there was nothing wrong, but the serviceman topped up the coolant a bit. We went on a trip through the hot dry interior of California assuming the AC is fixed. The AC did not work and we had to suffer 110 degrees in the car. We brought the car back the second time. We were told the service had refilled the AC with an extra amount of coolant and we paid $130 for labor plus the coolant cost. Took the car home only to find the AC still did not work. We went back for the third time. By now we told the service dept attendant that the problem must be with the fan. The serviceman checked the fan finally, found it defective, and installed a new one. We were presented a new bill of $139 for labor plus cost for the fan. We refused to pay for the labor charge because they failed to check the fan from previous visits, and we had to return for the third time to get the AC fixed. The serviceman refused to settle telling us that we did not tell the service counter attendant to check the fan. He denied responsibility and blamed us instead. We argued the problem involved two parts, the coolant and the fan that makes up the AC system and that the serviceman should have inspected both parts and repaired accordingly. It was the most unpleasant experience we ever had over 17 years of owning this Volvo. We do not think we would consider another Volvo.

I had service performed on my 2005 XC90 V8, replacement of a serpentine belt and a pulley, at Chase Parkway Volvo. Later, the service manager states that I need to replace an additional pulley and tensioner as well as tie rods in my front wheels. I wondered what my tie rods had to do with the serpentine belt repair and why was I not informed about the additional pulley and tensioner. At the same time, I was informed on the belt and pulley which was the reason the vehicle was in for service. Well, I did not let that dealership do the additional work. So when my SUV was finished, I noticed that the check engine light was on. I immediately turned off the vehicle and entered the service shop informing the tech that did the repairs and did the very long test drive that this light was on.The tech quickly stated that, Well, it was not on when I drove it and then walked out to the car and found what I told him was in fact true. Okay, so the SUV was brought back into the shop and connected to the computer. Within seconds, it showed codes. The tech claimed he did not know what the codes meant. The service manager then came over telling the tech he had to stop working on my SUV and go deliver a new car. Next, the service manager told me that if I wanted him to check the SUV any further, I would have to pay for it. I told the manager that the light was NOT on when the SUV came in for service. The tech turned off the warning light, told me that the light may come back on but its okay to drive. I asked for a copy of the sheet with the codes and left.Just after a short drive home, the check engine light comes on again, so I made an appointment with another dealership in Milford, CT. I told the service advisor I wanted to have a tensioner and pulley installed as advised by Chase Parkway Volvo. Well, once the tech from CTs Own Volvo looked at the sheet I gave them showing the codes, he knew just where to look and found what he needed then. This tech found that the MAF (Mass Air Filter Sensor) wiring harness was PINCHED and he also found that my oil dip stick was missing. After further inspecting the XC90, he determined that I did not need to replace the pulley or the tensioner nor did I need tie rod, as claimed by Chase Parkway Volvo. CTs Own Volvo tech made a repair to the wiring harness and made a temp fix to the dip stick shaft because the dip stick needed to be ordered.I drove back to Chase Parkway Volvo and requested they return my oil dipstick. Of course, they claimed they had no need to remove it and did not know where it was, never saying anything about where I had the XC90 serviced Chase Parkway BLAMED the Other Place for removing the dipstick. I talked to a female who claimed she was a Part Owner. Her first offer after denying that they had anything to do with its disappearance is paying half then after coming back from the parts dept, she asked if I would pay $12 for a new dipstick. A few days later, I went to pick up the part and the parts manager told me NO CHARGE. Okay fine, thats how it should be.Now, I had called Volvo of America and filed a complaint that Chase Parkway tried to have me pay for parts that I did not need and that the oil dipstick was missing, the MAF wiring harness was pinched and the issue regarding the check engine light. Okay, a few days later after filing the complaint, I was contacted by customer service of Volvo of America and informed that the regional manager for that area would be informed of the issue and that I would not be informed as to what the outcome was. They wanted to keep it In House. Now, there are two invoices from two different Volvo dealerships saying two different things, one showing an additional charge for repair in the amount of $1,300 and one that states that those parts are not needed. I filed with the BBB and that was a waste of GOOD time. Of course, Chase Parkway denied and made excuses for everything, but they could not and would not explain how my SUV was damaged and came up missing the oil dipstick. They claimed they spent over 30 minutes looking for reasons the codes appeared and did not charge me. They stated I refuse to let them make the repairs meaning install the additional parts pulley tensioner and tie rods. They denied doing any inspection and that the MAF was nowhere near the repairs they made. They refused to explain how and why they found I need tie rods since they did not do an inspection. The tie rods are in the wheels a good distance from the engine. Now the MAF is located as you face the SUV on the right side and it is under the air filter enclosed in a box that requires Special Tool to remove.To date, Volvo of America has made NO EFFORT to examine the XC90 to find out if in fact Chase Parkway tried to charge for repairs that were NOT NEEDED, or if CTs Own Volvo did not do the inspection to Volvos standard. What Volvo of America did was to COVER UP for a BAD dealership. I will not buy another Volvo EVER and I have been buying them for over 30 year. This XC90 was my 8th Volvo. I cant drive the XC90 further than 25 miles from home in fear that the transmission will stall again while in traffic. This is a major safety issue that Volvo HAS NOT addressed. I suggest that if you buy Volvo, DO NOT buy at CHASE PARKWAY VOLVO, Watertown, CT. Should you do, then make sure you keep an eye on what work you have done and all parts they charge or claim you need.

At night, engine quit at cruise speed. Pulled off the road and observed smoke coming from seams of hood. Shortly, thereafter engine compartment burst into flames and engulfed front end of car with flames over twice the height of vehicle. Hood burned up and several engine parts melted. Fire ball continued for over 30 minutes until fire truck arrived and put it out.2000 S-80 132,000 miles. Total loss. Contacted Volvo of America safety person voice mail but they never got back to me. Lucky to get out without injury and will need to go through process of buying a replacement car at greater expense than insurance proceeds.

My 5-year-old Volvo runs well, however, the cosmetic chrome on the center counsel is blistered. I expected the car to look nice as well as run well for longer. This defect will highly affect my resale.

This Volvo car is overall far superior to any other car that Ive owned. Great comfort, ergonomics, reliability, smooth ride, lots of space and good power.

Volvo of Edison is the last place to buy service for your vehicle. Once you are past your extended warranty, they push you aside. The lack of compassion in this economic time is unreal. My 2004 XC90 went there for an oil change on Sep 23 and then returned on Oct 15 for additional repairs. On October 31, the engine was blown from lack of oil. They are taking no responsibility for the damage. I am a single parent and the car was my only transportation to work. They also own two more dealerships.

We bought a XC60 from new, its had the same ongoing fault since the start. They have never managed to fix it and the car has been in the garage on many, many occasions, which in itself is a pain. I was told that as it was an ongoing fault that it would be kept under warranty. Now its passed its warranty and has the same fault, we now have to pay to get it fixed!!! Its unbelievable and never known such poor customer service. Do not touch Volvo!!!!

In 2003, I bought my first XC90. A year or so later, began having power issues with the car. Dropped off my kids one afternoon at school, turned off the car to take them inside, car would not start upon my return. Our dealership said to trade the car in because this issue would only get worse. Being new to the SUV market, Volvo it seemed had not worked out the kinks yet. We traded in for a 2005 dealer driven model. In July of 2008, my husband and I were shopping at our local A&P. We proceed to cash register and looking outside the store window to see our car on fire. The fire department said the fire began in the rear battery. The car was destroyed. Volvo replaced the car for 1/2 the price and gave us a fully load XC90 2009.6 months later, power issues began in the car and issues with squeaky rotors also started. As of today, I have gone through 5 batteries, an alternator, cable harness, 4 rotors, numerous brake pads. Complained to Volvo till near tears. Today, I have filed a complaint with Transport Canada. I did so after finding out that Volvo cars especially the XC90s have parasitic drain problem in the electric system. Volvo has known about this issue for a long time and has done nothing. These cars are not worth the price, horribly made and dangerous. This is my 5th and last Volvo. Please for your own sanity, do not buy these cars. It is not the same reliable car Volvo manufactured 15 years back.

I have a 2008 Volvo Wagon with 65k miles. ABS brake regulator is bad. Cost to fix is $1800. This should not happen with such low mileage. Two months ago rear electric window motor had to be replaced. I have always serviced car at dealer but now it’s getting to costly to keep.

2012 C70 upholstery problems - Just wondering if anyone else has experienced this problem. I have had this brand new car only a month and the side of the seat (welt at seam) started discoloring after a couple of weeks. It has a very light interior and I at first thought it was somehow getting dirty at the same spot on both front seats. I mentioned it to the car dealership clean up shop when we took it in for a car wash (they do complimentary). After they cleaned it, it was still the same way. Now its getting worse and upon close inspection, it is not dirt but the finish is actually wearing off the leather. It actually looks like someone painted the leather and its peeling off. We are taking the car to the dealership tomorrow and see what can be done. We are very unhappy paying this much for a car that the seats are looking bad after one month! Hopefully, something can be done and I dont know if we just got a bad batch of upholstery or what problem exists. I will try to update this when we find out more, but just wanted to see if others are experiencing this problem.

They covered the majority of the repair. I am satisfied.

Dont buy a new Volvo SUV. There are so many electronics issues, and the dealership has an excuse for all of them. The phone disconnects from the system after a couple of hours. VOLVO blames this on Apple CarPlay and says they can do nothing about it. On-line, VOLVO brags about having added Apple CarPlay to its 2019 SUVs. Don’t brag about it if you haven’t figured out how to get it to work with the VOLVO computer system. The radio turns on in the car when the keys are in the house, the car is in the locked garage and has been turned off. VOLVO says that the car must be locked -- in order for the car to be powered down.The radio doesnt consistently turn down when replying to a text. You never know when its going to work or not work. With nothing on the passenger car seat, the red light in the instrument panel flashes on and off, indicating that the seatbelt should be turned on. So disappointed that I bought this brand new car and have absolutely no recourse.

2015.5 V60 21,305 miles. Took to Volvo Mission Viejo CA. Want to replace ICM for $1,302.26. No explanation re: why all failed and what inherent issue(s) is/are with the car that caused failure. Low miles, not old car. No guarantee that problems will be resolved for $1,302.26 so I can feel comfortable driving it. Given Volvos fairly bad reputation re; electronics and computer/software this is of great concern.

I am the happy owner of a Volvo V60 T6 2015, my first Volvo, in replacement of a Subaru Forester XT 2014. I just want to say how Im happy with my car. I know most of people on that website are writing about problem they have and thats ok, but I think it is important to also tell people when you dont have problem. :-)I have my car for one year now, only 16000 km, not a lot, but enough time to say if you like the car or not. Most of the problem usually appears during the first year.The engine is great, the old one, the six cylinder with turbo, 300 hp, you really have that power fast on the highway, very secure car, not a sporty car but enough sporty for me. I have some fun with that car, a pleasure to drive on any way, great and wonderful sport seats, great finish and quality inside AND outside. Zero problem! I am Canadian and the awd works perfectly, not as great as the Subaru one, but a very good one! You have plenty of space in the hatch, thats why I love wagon (Im European :-)).Also, customer service is perfect at least at the dealer, everything perfect there. Also, price for services is the same as Subaru. If you compare year and kilometers (every 10000km for Subaru!!! Every 160000 km for Volvo) Subaru is so expensive and so bad quality with so many problems... So, go away and take a Volvo, at least a model which is on sale for a while, because for new ones, I suggest to wait for at least two years to avoid any problem on the first production years!

Volvo financing refused to correct a charge off that was not paid on an earlier Volvo lease even though we demonstrated that they contacted me at the wrong telephone number about the debt. Volvo tanked my credit score and refuses to make it right. Needless to say I will never purchase/lease a Volvo ever again.

I bought a pre-owned Volvo S80 for my son for $6,000 with 83k miles on it to see him through college thinking that hell be safe in that car. We are required to smog our cars every other year so I had work done on it. However, it would not pass the inspection. Well, that turned out to be a nightmare and a loss of more dollars. So, I sold the junk for $2,300 and let the buyer know what problems we had. We have decided to stick with Toyotas and Hondas excellent vehicles with none to minor problems, purchased new or used.

My 2005 Volvo > 110,000 miles has caused me to feel scared every time you drive this car. Spent over $2000$ for repairs and still not resolved. Car buckles shut down while driving on main road. All lights go on and car just stops. This has happen >2times paid for repairs and still no resolve. I am afraid to even know how much money this car is going to bled from me. Although it is paid for I dont know if its worth the pain or consequences of death? Help Florida Volvo owner, Death Trap.

This auto is the safest and best performing vehicle for its price. The car delivers is riding comfort, cost to operate, and safety. It has a good level of performance and provides a useful information and display system.

With only 10,000 miles on our 2015 xc60 T5 Volvo check engine light came on. Took it in. They say just a sensor. Had to order it, come back. Went back, wrong sensors. Said it was safe to drive. Had to order new sensor but had to get approval from Volvo. Said they were not allowed to just replace it. While driving problem got worse with smell of something burning and check coolant light coming on, called service dept. Was told drive it in or tow it in. Had it towed. Was told it could be weeks before knowing anything. Now driving a loaner. Reading other comments on this site the burning odor seems to be a common thread.

I took my car (2007 XC90) to a Volvo dealership 35 miles away from home for my 75,000 maintenance service. I paid $2,333.80 which included brakes, brake discs and rotor replacement. Two days later, the red warning light /message center was on, saying fluid brake low, urgent service needed. I called the service advisor I was working with and he said that its not a big deal, theyll fix it. Three days later, he called and said that I will need to have the brake fluid reservoir replaced. I havent even brought my car back yet, and he already knows this is the problem? First of all, my car was fine before I brought it to them. The problem started after they worked on the brakes. He was charging me $300 for the reservoir replacement. I went to Les Schwab who were kind enough to to check my brakes for free. No problem was found. They said it could be a sensor issue. I am so disappointed. Ive had previous issues with the car - Im sick and tired of it. Car is paid off, but Im trading it. Id rather drive a Honda Accord. No more Volvos for me. I will not recommend it to family, friends or co-workers.

My 2004 Volvo S60 AWD has transmission problems. I had replaced the throttle body for $960.00. Now it needs valve body for $1200.00. Even though the throttle body was recalled through class action lawsuit, Volvo says my car wasnt part of the recall campaign. The mileage is currently 123,000. Recently, I replaced the motor mounts, serpentine belt, timing belt, and water pump.

At random intervals while driving my Volvo XC90, I heard a loud thumping noise coming from under the hood. Immediately after, the windshield vipers turn on, the brake message gets displayed on the dashboard, then the dashboard becomes blank and I lose power. I am able to restart my car after a few minutes, but my trip computer displays fewer trip miles than before and the clock is blank. Whenever I experience this incident, it is never isolated but it occur a couple of times. But when I let the car rest overnight, the symptoms disappear. These issues generally occur on trips that are 4 to 5 hours or more in duration. Once in a while, it occurs on shorter trips of 1 hour. Once the incident is over, I see the following message on the dashboard SRS Airbag Service, Urgent. This issue has baffled two Volvo dealers in two different states and is currently with a 3rd dealer in a different state.

A general $100 inspection and oil change turned into a $4,900 repair bill. In short Volvo of Oakville removed an integral part on my car without warning or consent. 2000 KM later the car died and was towed to the nearest Volvo dealership who examined the car and determined the part removed by Volvo of Oakville allowed water and debris into the engine bay, causing the timing belt to slip and ultimately resulting in $4,900 of damage.On August 13th, 2013 I took my car to Volvo of Oakville to be serviced in advance of a drive to Winnipeg and back. Upon completion of the servicing I was informed there was a defective part called the belly pan which was removed without notice or consent. I was advised that they were unable to replace the part because it was not in stock. I asked how the removal of this part would impact my trip and was informed it would not, and that I could travel to Winnipeg as planned. It was recommended I return before winter to have the part replaced.August 24th, 2013 I drove to Winnipeg. On the morning of August 26th, 2013 I departed Winnipeg to come home. My car broke down 100 KM into the trip. I had the car towed to Volvo of Winnipeg where they inspected the car and provided a diagnosis that the missing belly pan allowed water and debris into engine bay, and caused the complete engine failure resulting in $4855.06 of damage. These findings by Volvo of Winnipeg are in writing.I called Volvo of Oakville to inform them of this and ask for their assistance. I invited them to inspect the car before authorizing any repairs. They declined. Instead, they directed my concern to Volvo Canada. I spoke with Volvo Canada and they assured me my grievance was with Volvo of Oakville. I was stranded in Winnipeg. My only option was to have the car repaired in Winnipeg at my own expense. September 9th, Volvo of Winnipeg completed the repairs and I drove home. September 16th, I detailed my position and emailed a request for compensation to the President of Volvo of Oakville. September 17th, the Service Manager at Volvo of Oakville replied and we began a month long exchange of emails in an unsuccessful attempt to resolve my grievance.CORE ISSUE:It was negligent of Volvo of Oakville to remove an integral part from my car. Not only was the part removed without my consent, Volvo of Oakville removed it knowing they did not have a replacement part in stock. In addition, Volvo of Oakvilles recommendation to travel without this part is grossly negligent, especially since written evidence provided by Volvo of Winnipeg points directly to the car failing because the belly pan was not there to protect against water and debris. I have an audio recording of Volvo of Oakville technician, Andre ** (who I have been advised is no longer employed by Volvo of Oakville) recommending I travel to Winnipeg and back without the belly pan. This negligent recommendation lead to the failure and damage to my car.Volvo of Oakville has challenged the competency of Volvo of Winnipeg. In addition, they have denied that they recommended I travel to Winnipeg without the belly pan even though I have an audio recording of the technician recommending I *do* travel to Winnipeg without it. Do yourself a favor and do not have your car serviced here unless you are independently wealthy and LIKE BEING WRITTEN TO IN ALL CAPS BY THEIR SERVICE MANAGER MICHAEL **.

We got the 2016 xc90 last September, got issues with the auto brake and sensors. But the biggest one happened last month that the car locked itself with all my belongings inside, phone, car key, money except my toddler!!! We parked outside for over an hour, turned the engine on, closed the door and walked toward the other side of the door to put my toddler in his car seat then found all door locked!! We were lucky that we found a phone to call my husband to bring his spare key to us and his key didnt work at the beginning either. While we trying to figure out how to open the door manually, it magically unlock itself.Volvo did a software upgrade and said it will never happen again!! As to our surprise, it did again!! Less than two weeks we got the car back!! Very lucky again that my toddler was with me!! Totally lost our faith to this car!! We bought it coz of their safety and reliability but this car just a total disappointment. After reading all the reviews here, how could Volvo ignore all these issues and still have this car on the market???

We purchased a 2004 XC90 w/ 90k miles on 04/20/2013. Weve had nothing but issues with the dealer and vehicle ever since. They financed us 2x in which the 2nd time we lost our warranty, however, I understand that half of the things that $1500 policy covered werent any of the things that are going wrong, and VOLVO has been aware. There are soooo many complaints and lawsuits as well I understand. Before we could even make our first payment (approx. 05/30/2013) we got a whopping 1200.00 surprise for some sort of a valve that needed to be fixed. After threatening to turn the truck in to the financial managers they decided to fix the truck, we think, proclaiming that they did a mega inspection on the vehicle prior to selling it to us. They said they reinspected the vehicle prior to returning it to us. Then around the first week in July (In Phx, 117+ temps) the AC compressor went out. They wanted to rack up that charge to approx 1800.00 to which I informed them that our mechanic family friend could fix it for 500.00. They dropped the fee to 800.00 claiming theres no way they could have know this would happen. Thankfully they let us make 200.00 monthly payments in addition to the monthly payment on the vehicle, put at almost a 500.00 per month payment. Then we took the truck for a scheduled oil change. The dealer provided us with a list of repairs on the vehicle (1 month or two ago 02 or 03/2014) in which none of the things on there (there was a timing change/motor mounts and a couple of other things..) was an ANGLE GEAR! We recently drove a 20+ mile route home from work and got off the freeway (thank GOD) to make a left hand turn and find that the truck was making an awful sound. We thought it was a blown tire with the metal of the rim scraping the ground. After pulling over and not being able to see anything, we continued about 1.5-2 mi, very slow, to get the truck home. Parked the truck and was a bit frantic trying to figure out what it could be. Now they state that the truck is only worth $4000, the repairs are going to cost us $2600. Seriously... Im trying to find alternative corporate folks to speak to re: this. This is not right at all. My husband and I are hardworking folks who cant afford this. HELP!!

This is my fourth, and last Volvo XC70, because its discontinued. I have a 2015.5 T6, fully loaded and costing $50K. Today I took the car in for a 30K service. They told me that the rear brake pads were worn and the rotors were groves, - $600 fix. Really, this is unacceptable at 30K miles! Get a grip Volvo, you wont keep customers with this shabby warranty.

I contacted Volvo because I found a crack in the rim of my 2008 S80. I had previously visited the dealership on several occasions because of air pressure issues as the light was coming on frequently. Volvo is not willing to take responsibility for what was most likely a faulty rim since the car has over 60k miles on it. I thought wheels should last the life of the car????? Then I have read multiple forums in which many people have been through this problem worse than I have.

S40 - So 2 chums and I were out on the town and decided to acquire us a few fine quality bean bag-type chairs. And lo and behold we get our fine seatery out to our automotive transport only to find that we dont have enough room for the newly acquired chairs in the car. Now I know that a sedan isnt the biggest car in the world, but I feel as though we were short changed on adequate bean bag storage.

I love my 2008 Volvo. Beautiful ride and comfortable and quiet. Plan to keep it 3 more years and then hand it over to my son. Very reliable and no maintenance needed other than oil changes and tire rotation. My only problem is the radio. AM channels died about a year ago and to replace it would be about $500... FM is fine, but miss the talk radio. Very minor problem but would be nice if Volvo stood by their product since this seems to be an ongoing issue with other customers.

Used the overseas purchase program to buy my C70 in 2010. Local dealer is Gorges Volvo in Omaha, NE. Vehicle came with a 5 yr/60,000 complete maintenance/warranty agreement. Routine maintenance has been completed at my convenience and in very prompt fashion, with a loaner vehicle offered for any repairs taking over an hour or so. Vehicle has operated nearly flawlessly. The battery was drained by a Sirius radio programming problem; the battery was replaced and Sirius updated within an hour. The convertible hardtop was clamping down too hard, and had created a divot on the rear window well panel (dont know what the official name of the part is! ); Volvo adjusted the hardtop and replaced the panel. During a recent service appointment I mentioned that the passenger doors finger well for the interior door handle had worn excessively, despite infrequent use of the passenger side. They ordered the piece and replaced it within a few days. I feel the service has been impeccable, and they treat their customers with great respect. Unfortunately, this convertible has been discontinued as of 2015. I think it is a great vehicle, and my only recommendations would have been to add rain gutters above the doors (water leaks in when opening the door) and to make the seat belt more easily accessible (it is very difficult to fit my fingers into the space between the seat and door in order to grab the seat belt). Otherwise, the car has been comfortable, reliable, and quite versatile. Its a sporty convertible, with room for four, to which I also added a hitch assembly, using the vehicle for lightweight towing when needed. Sorry to see I wont be able to replace mine with a new model in several years.

I purchased this car new. All the bells and whistles platinum edition and it has been a problem piece of metal. 60000 miles and more time in the shop and idiots can fix it. Bunch of money wasted. Soon as I can keep it running long enough I am trading it to some lucky dealership. So stay away from all XC60 or you may get this lemon.

I have always loved the Volvo and the ride is beautiful; however I must share this. Yesterday I almost got killed 4 times just trying to figure out how to get back to Sirius radio from another screen, Volvo has always been about safety, but the more complicated they keep making all the accessories and amenities, the more dangerous it has become, trying to figure things out, I almost hit the car in front of me a few times and missed my exit. It is the most frustrating experience. Does Volvo think their cars seem more luxurious by being so complicated? Its ridiculous, make it intuitive so people like me (65 years old) dont go crazy just wanting to get to a radio station, and even once it was figured out by my daughter, it still took about 5 steps to get there, again, danger!!! If texting is considered dangerous, to me this is much worse. For your info, I had a 2 hour car ride just looking at the navigation. No radio. I am so frustrated!!!!

S60 - A SAFE CAR, that is comfortable to ride in, does highways well, and you dont hear about VOLVO having recalls for mechanical or air bag defects! Also good service experience, so they keep the car in tip top shape.

We bought our 2018 Volvo XC90 T8 on September 2017. On June 2018, the car fuel filler pipe is under recalled and the car was in the shop for a couple of days. In September 2018, the check engine light came up and the car is once again in the shop to have the fuel filler pipe change again and at the same time, the door handle electronic fail and need to be replaced. After the replacement and the Sirius firmware update, the car acted funny and is not able to charge properly. The dealer has to diagnose for a couple of weeks before determining that the car needs a new thermostat.Once again the car is in the shop to have the thermostat changed. After the thermostat is changed, the car shows error in communicating with the Volvo on call server and the car is back to the shop to have the VCM electronic firmware upgrade and later on replaced due to VCM module faulty. After the VCM is changed, check engine light came on and once again the car is in the shop and have the fuel filler pipe changed for the 3rd time. During the same time, the sunroof failed and the electronics for the sunroof is also changed.By this time (Dec 2018), the car was in and out of the dealer service shop for 5 to 6 times and the car was in the shop for more than 30 days. We filed a complaint to Volvo that the car is a lemon according to the Lemon law in Texas. (If the car is in the shop for more than 30 days or serious safety hazzard malfunction replaced for 3 times) Since Dec 7, 2018 when the complaint is filed, Volvo did NOT come back with any reply for a month (Jan 7 2019). We are now thinking of getting a Lemon Law Lawyer to help us with our case.

Wheel fell off New XC60 at 580 miles. Driving on the freeway at rush hour, probably doing 30 MPH the front drivers side wheel departed the car. I drove safely off the highway and the wheel didn’t hit any other vehicles. Volvo USA claimed no responsibility, the dealer sent me away with no support. Repairs cost just over $6400. Volvo USA’s FSR said if the wheel wasn’t properly torqued it would have failed with 10 miles. Volvo San Diego stated that they DID NOT check wheel lug torque during Pre Delivery Inspection.Volvo San Diego’s service manager John ** told me that the FSR checked all the lug nuts remaining on the car and they were all “torqued perfectly” - this is improbable since at the scene of the failure I thought I might put the spare on and drive to the dealer - I removed one lug nut on each of the passenger side wheels - when I actually saw the damage on the drivers side I realized what a stupid idea it was and put them back on the car - but the chances I put those two nuts back on at 105 ft lbs with the tiny lug wrench in the car “perfectly” are extremely remote.Mr ** also said they could only get one of the 5 lug nuts on the hub that failed to torque properly, but this damage was due only damage at the time the wheel left the car. I would ask how did they determine this give they didn’t check before delivering the car. I asked Volvo USA to provide the calibration records for the equipment used to install the wheels at the factory in China for the time of assembly. They didn’t even respond to this request - except to acknowledge it was received. I believe Volvo did not properly investigate this incident, they failed to properly back their product and their dealer let me down as a customer by totally ignoring this failure and to my knowledge they still don’t do a basic safety inspection of checking torque on lug nuts before allowing customers to drive away.

We are completely disgusted with Volvo corp and local Ft Myers Volvo for taking our situation like a joke. We were treated terribly at the dealership this last time after a 4 year long battle with our XC90 lemon, that wasn’t recognized by you guys as a lemon. This last time your dealership said we needed a $13,000 engine due to inside damage, which was NOT the case at all. It just needed 1 $80 cylinder change. And then they had the audacity to offer a trade-in value for our car at the ridiculous low price of $9,000. HA what a joke you guys are. Im sooo glad Im not an idiot, as I got WAY more than that somewhere else and didn’t have to fork over $13,000 on a complete LIE. This dealership lies, service sucks and has been reported. I will never drive another Volvo or ever recommend one.

Volvo XC90 customer service failure: I had clicking sound in rear axle (97k miles). I took it to the dealer who said it was either an angle gear sleeve or angle gear assembly failure. They said if I paid them $2100 in labor first, they would try to get corporate to cover parts (clearly they know it is a problem). But they could not guarantee corporate would pay for parts. So, I was facing a $5000 bill ($2100 in labor and $2900 in parts) to fix a poorly designed part (check the web, there are many failures of angle gear). Dealer said they have had to replace a number of these. I wonder how many.No thanks! I called a local repair shop who quoted $469 (parts and labor) to replace angle gear sleeve. I called back again just to make sure of the price. The local shop said they replace them all the time. They showed me the problem. It is a poor design that allows water to get into angle gear sleeve causing rust and premature wear (or planned obsolescence).It turns out both the angle gear sleeve and angle gear assembly were worn out. Local shop bought parts from dealer at cost of $2400 ($500 less than dealer quoted). Total repair cost was $2850 compared to dealer quote of 2100 and maybe corporate would cover parts. You can see from the picture rust on splines of angle gear sleeve. By the way, the dealer has a core charge for the angle gear assembly so that all their faulty parts get returned. I went back to dealer and tried to see if they could get Volvo Cars corporate to cover parts. They said no. I then called Volvo Cars Corporate directly for help. I got the same. They said the part is not part of recall and that they could not (really would not) do anything.How many failures are needed before a recall? If you check the web, there are hundreds. This means there are really thousands, since only a few people are angry enough, like me, to post their frustration. Both the Volvo dealer and Volvo corporate had an opportunity to do the right thing. What a shame they didnt. Now, not only will I never go to dealer for service, I will forever tell people not to buy a Volvo!

My experience with Volvo S60 has been worse. In my first service I was told that the front tire is having problem and needs to be replaced. Until that time I didnt have knowledge of price of the tire so I was charged $380.54 plus tax (total of $429). In fourth service, again my tire went flat and I was told both front tire needs to be replaced and rim too. I was charged $1048 this time. First of all I was told when I was leasing the car that additional warranty covers almost everything and bumper to bumper and now whenever there was problem I was told its not covered. Secondly there are different prices of the same parts at different authorized showroom retailer. I was charged $380.54 plus taxes first time for one tire and $387 plus taxes second time for two tires. This means I was overcharged almost by double for the same thing. Its a complete fraud. Thirdly, how could a tire go wrong so soon (3 tire replacement within a period of 2 years) and doesnt include in warranty. Even when outside shops like Canadian Tires are offering 5 years warranty on same tires. Isnt a Rip Off. I am paying more price and No Warranty. I am really frustrated at service as well. First time they didnt even wash the car and when it was supposed to be included as per warranty. Further I was told that I came late when I went for service exactly as per information provided. I literally had to go into argument to get the service done as I reconfirmed about timing of service in advance. In my last service they even forgot to reset the service reminder which is irritating. Why so many loopholes and fraudulent response when assured the coverage at the time of buying the car..... This is just few of the problem I have written...... hope it be looked seriously.

I bought the Volvo S60 2017 model couple of weeks back from authorised Volvo dealer, I have the warranty for 2 years. I experienced the vibration on the accelerator pedal and steering wheel, so I raised an issue to Volvo dealer and they took it immediately for servicing and they said they fixed something but it did not resolve the issue and I had the same vibration on accelerator pedal and steering wheel, so they again take it back for servicing and after one day they reported the problem cannot be fixed and I have to drive with this vibration as long as I keep this car. How can they say this when the car is still in warranty and no solution for it.

I bought a brand new V40 D2 1.6 last year. I have had nothing but problems with the car since a few months after I made my purchase. During the first few months there was a problem with the airbag and the car had to be recovered to a garage. A few months ago black smoke was coming out of the car on a cold start and the vehicle started to shudder. The car has been at the dealers for 6 weeks now and no one seems to know what is wrong with it. The customer relations team from Volvo UK have been shocking. They are rude and far from courteous when you call. One female customer relations representative informed me I should be grateful for a courtesy car that was better speck than my vehicle. Really helpful! I am still waiting to speak to the male who is in charge of my case. You are left feeling a burden even though its the company that have burdened you by selling you a car that isnt fit for purpose. It is unlikely that I will purchase another Volvo or recommend one to anyone else.

My 2004 XC90 stalled at least 4 times in December 2010 as I was traveling to Lawton, Oklahoma. Just out of nowhere, everything electrical went out or blank. Then it drove like nothing was wrong. I had never had anything like this to happen since purchasing the SUV in August 2008 with 30,000 miles on it. Then in August 2011, it did the same thing. This time, I was on a very dark road trying to get home. No warning at all, I had to coast to my house. I immediately made an appointment with the Volvo Dealer in Georgetown to have it serviced, but they told my son they didnt find anything wrong but found other things wrong: Motor mount, which I had already replaced a little over a year before, something on the passenger side that was causing the tire to wear. I had already replaced the tires not even 2 years before. Windshield wipers, rear shocks and latch for the fuel lock broken. Then again on December 26, 2011, my son was driving on Interstate 35 and then it stalled 11 times. It went from 70 miles to 40 miles without any warning. Can you imagine coasting on a highway for over an hour or two! He just wanted to get it home but drove in the right lane the entire time with cars flying by him! Now, it has SRS Airbag Service Urgent message displayed. I am scared to drive it or let my son drive it for fear this will happen again and we will not be as lucky. I have contacted the dealer to which I was told to bring it right in or have it towed. I have been reading all of these complaint and I must say it has ruined my day. This was the last car that I planned to purchase but with all of these issues, I will have no choice but to trade this thing in. My only concern is that someone else will be getting this piece of junk. I own 2 Volvos and have always loved them for their safety!I also had to replace the bearing on the rear in March 2010 after having a Volvo Dealership tell me that nothing was wrong, the car is just getting older but they never even drove it! I was told that the bearings could have come off and cause an accident. My life and those riding with me at risk! I will never buy another Volvo as long as I live. Guess all good things have to come to an end. Something has to be done about this!

Own a 2015.5 VolvoXc60 T5 with 54000 highway miles. Car has been maintained meticulously. Recently had check engine light come on. Brought to dealer for check. Was advised error codes for O2 sensor and thermostat housing defect. Also advised rear brakes and rotors needed replace. Total cost to me $1800 as warranty had expired at 50K miles. Have never had to replace rear brakes in my life at 53k miles. Questioned tech and service writer regarding brakes (common on this model?) and thermostat housing defect. (Advised there has been problem with these housings.) However no recall or assistance from Volvo. Always had heard Volvo was a good vehicle with good customer service, but cannot attest to this. No help from dealer. Will be contacting Volvo USA. Not what you expect from a 45k automobile.

I bought a 1998 Volvo Cross Country v70 AWD turbo charged station wagon. Within a day of purchase, the car overheated. The lot said to bring it in. The car sat there all day and I picked it up untouched. I had the cracked radiator replaced, only to find it started running badly. I put it in the shop, they still have it; $2,400.00 later, the third gear was shattered. Turbo is completely missing from the car, as well as rear drive line, so it is neither all wheel drive or turbo charged. The fuel injection system needs to be replaced, it wont pass smog and the lot (Robert **) has not paid DMV fees that I paid to him. There are no plates for the car. I have begun an investigation for fees and plate with DMV. Also, the front two tires were bald at purchase and I had to replace them. I found out the car has a salvaged title. I bought the car out of desperation for $3,900.00 and after repairs, it will cost almost $10,000.00. What can I do legally with this terrible as is purchase?

Major issues with our 2015 XC60. Last year we started getting the low oil indicator light about every 500 miles. Took it to our dealership and they replaced our oil trap/PVC for $452. Continued to lose oil. Read online that oil leakage was a problem with this model/year. Kept adding oil as needed. While having a routine oil change at our trusted mechanics we explained about the oil consumption. They also checked the forums and replaced the oil filter again. On a trip 3 weeks ago (Dec. 26, 2018) the “reduced engine performance” light came on. We pulled over and had the car towed. The dealership said oil had leaked into a cylinder and damaged the engine. They could not guarantee that replacing the cylinder would be a fix, and that more likely the entire engine would need to be replaced for about $11,000. Volvo Customer Service politely offered us a coupon worth $60 to help. Really, really, really disappointed and will continue to complain in every available forum until Volvo contacts us. They can reach us at **.

This is my 2nd Volvo (over the past 16 yrs) and I have had very good experiences w/ Volvo cars. XC60 is less than 4 yrs old and I have run into an alternator problem w/ a $2000 bill. Hoping I can keep the Faith w/ Volvo and they do not do me wrong. Palo Alto, CA Volvo dealership has always been very professional.

Bought this car as a certified used car when it was 3 years old, in addition bought extended warranty for additional 5 years or 75,000 miles whichever comes first. It just turned 5 this month. Only 2 years into extended warranty, have another 25,000 miles or so left too. Warranty work since purchase included tire air pressure sensors, few minor things. Had been very happy until last week. Took in for regular maintenance to Weaver Volvo in Raleigh, NC, mentioned Id been smelling a musty/moldy smell when I turn on my a/c after not driving for few days, I suggested maybe the cabin filter needed changing. The service rep found the cabin filter should have been changed as part of my last service there, but was not done.In addition, they found that my windshield was leaking above the drivers side, and could actually be lifted up from the Inside! Both extended warranty and Volvo refused to fix it, giving me the name of recommended auto glass place, stating it was a wear issue. I stated it was not a wear issue, but a manufacturing and or Install issue. Doing my research, Ive found lots of Volvo owners complaining about the very same thing! Volvo knows there is a problem, but does nothing about it. When I contacted the auto glass dealer, I was told they will not even attempt just a reseal, because it fails, because the priming on the oem windshield is defective. They receive calls from many Volvo customers with same problem every week. They will only install a new windshield, brand new install due to their experience with Volvo windshields, breaking, and reseal failures. I decided to not deal with another OEM windshield, as the primer issue appears to be ongoing.Im very likely to have the same problem... seen other posts where customers have this same issue 2 or 3 times in a row when replacing a Volvo windshield with another Volvo windshield. Im going with Pilkington, made in the USA, and has not had these problems leaking. It is going to cost me over $500 for a new windshield installation. Im contacting Regional Service Manager about my discontent. I bought this Volvo because of its reputation for reliability, but I guess those days are over. I owned a Jeep for 22 years before I had to address a windshield leak. Your windshield should not leak at 5 years old. Some people are seeing leaks much earlier too! Its either the primer alone and/or the glue product. Id been looking to upgrade my Volvo model... dont think Ill do that now. Weaver Volvo and Volvo... so disappointed in you.

We purchased a new 2012 Volvo S60 T6 AWD, special ordered from the factory. We have had all the required maintenance done at the dealership. There is one problem we keep having over and over again and I cannot find a solution or answer as to why it keeps happening. The front wheels keep going out of alignment, so I take the car in and am told that the right front rim is bent to the point that it needs to be replaced, as well as the tire. Okay, maybe I hit a really bad pothole. But this has now happened four (4) times--that is right, the right front rim has been replaced 3 times and the right rear rim has been replaced once. Each time we have purchased new tires as we are told, they have been seriously damaged. All this in 3 years, and less than 19,000 miles. Lets investigate: we have two cars in this household, driven only be the two of us, retired senior citizens. We have lived in the same house for 17 years. Drive the same routes. Drive carefully and cautiously. Why has this never happened before to any of the cars we have had, ever, at this location: two Toyota Avalons, one Lexus GS 350, one Porsche Boxter S, one BMW 530i, one Infinity G series, one VW Beetle? It just doesnt make any sense. Finally my service representative at the Volvo dealership admitted that this particular car was prone to this problem in the sense that it was particularly sensitive to this issue - that is, getting the right front rim bent so that replacement was the only option. We are so puzzled. We have decided to get rid of the car and of course will never buy another Volvo, which is unfortunate because this car drives beautifully - AWD, 6 cylinders, all the safety options such as Active Cruise Control, Blind Spot Information System, and so on.

Ignition was locked on a Volvo 2004 XC90. The key is unable to turn to the drive position.

I love my Volvo wagon. Its very reliable and I like the color. I like the moonroof, the power windows, power locks, air conditioning and heated seats. It gets great gas mileage. Its an automatic and I love that. It also has 4 doors and that I can fold the back seats down to move large items. The back is also big enough for an air mattress for camping. I love how it drives and I like that its a turbo. I also think its cool that the headlights have wipers.However, I wish it had 4 wheel drive for snow and icy conditions. It does have a setting for snowy weather but I havent had to use it. I also wish that it was a newer model, just for the cosmetic reasons. I also wish that I had a newer stereo and I had my CD player worked. The tape player works so I can use a tape adapter to listen to music, but I wish it had a Bluetooth wireless connection or auxiliary cord as well.

I purchased a used Volvo 850 station wagon. I had to call Volvo to get the radio code. At first I thought that was odd, but they treated me like I had just purchased a brand new Volvo. I was impressed with their customer care. Even an older Volvo purchase was important to them. I did not know much about Volvo. I knew that the safety ratings were awesome. The purchase was really out of necessity rather than choice. However, on December 28th, I was happy to have been driving my Volvo. I was on a narrow road and swerved to miss a deer. I flew over a cliff and landed upside down. No one could believe that I walked away from that accident. Looking at the scene, I couldnt believe it either. My airbags deployed and my seat-belt held me in place when I sailed through the air. I climbed up the cliff and walked away. The car was totaled. The motor still runs though. The safety features in my Volvo saved my life. I would recommend Volvo to anyone who cares about their safety or the safety of their passengers.

This new Volvo is a real success and is very advanced (re. media, etc). It reads your SMS f.i., but DOES NOT WARN YOU when you will be out of petrol. I am expecting an alert (sound, flashing sign, or...), but this car has none of this. The very small petrol pump (invisible on the dashboard) turn orange, that is all. As a result, I got stuck 6 time in 15000 km including on motorways, costly and humiliating experience. I wrote to Volvo Sweden, but did not get even a receipt, and the garage told me this is like this and Gutbrod has NO plan so far to add an alert, which you would find on a DAF in 1980! I am disgusted!

I bought my Volvo in 2012 and it was brand new at the time. I have had minor, manageable issues with Volvo ever since (replacing fuses, replacing a rear shock, etc...). However, while bringing it in for my last service, I completely ran out of oil on a secluded road with very little cell service (I was so lucky I could call for help). My oil pressure light came on and I pulled over immediately. When I checked the oil, there was not even a drop. I called Volvo and they said to continue driving until my car could go no further, seriously?! I called my father-in-law and he brought 4 quarts, which we added, and it barely registered on the dipstick.Volvo currently has my car, is replacing the piston rings, since that is what caused the engine to burn oil. They gave me a loaner car for a week. They admit that this is Volvos fault and are replacing the rings at no charge to me. However, after I started doing extensive research into this issue, I stumbled across a recall on my car. Volvo recalled certain 2011-2012 vehicles that were not alerting the driver of a low oil pressure situation. After calling and talking to the General Manager at Smothers European in Santa Rosa, I was told that they have made at least 10-12 of these piston ring repairs, and replacing the rings is what Volvo has advised them to do. I dont think that is acceptable. Any kind of engine problem, especially running on no oil, really damages the entire engine. I would be happier if they replaced the whole engine, but not satisfied.For something that is a design flaw with Volvo, customers are being forced to accept a flawed product, which will greatly reduce the cars resale value. This is unacceptable and Volvo needs to compensate customers appropriately to stand by the companys claim that their core values are quality, safety, and environmental care and that they are working with energy, passion, and respect for the individual.

I paid $43,100 cash for a 2000 Volvo from Mr. ** on July 6, 2012. It had minor wear and tear, which was expected. It had 126,000 miles. On Aug. 3, 2012, a message appeared to add coolant. I went to auto store, purchased coolant that was poured in the reservoir by sales associate with me under the hood. The message went off. I proceeded onto the interstate and the car began to smoke awfully. The check engine light popped on. It smoked even more and then shut off. My mom, my 1-year old son and I were in the middle of traffic. I called Mr. ** five times. When he answered, he said his phone is usually off then. I got it pushed on the side of the road and left it until I can get it towed to his mechanic on Sunday, which I paid $50. He never called. On Monday morning at 10 am, I called to confirm if his mechanic is looking at the car. He said he’d be to it later. At 4 pm, I called but no answer. I called Tuesday around 10:30 am. He answered and said, Oh, the head gasket is blown. You mustve driven that car hard. He said he couldn’t do anything but take it to the auction and sell it for $1,000 - $2,100 short of what I paid. As of Aug. 7, he hasnt answered the phone, returned calls or contacted me. Im a single mother with two small kids and I dont have $3,100 to throw away after having a car for a month or to get repairs. His neglect and nonchalant attitude makes me think he already knew the present issue and still sold a lemon bad vehicle. What are my rights or legal avenues? Also, the mileage now is a little over 129,000.

I wanted a luxury SUV, and after shopping around found a slightly used Volvo for a good price. It has been a great experience with my Volvo XC 60 and my next vehicle will also be a Volvo. It drives smoothly and has good gas mileage. I love the rain sensor, Bluetooth option, stereo systems, heated seats, auto start, and keyless ignition. However, I would like a heated steering wheel, auto hatch lift, even better gas mileage. But I am so happy with my Volvo that its hard to come up with negatives.

My first 2012 S60 T5 exhibited slipping transmission and abrupt downshifts at about 5500 miles. I spent countless hours with regional Volvo After Sales Reps and Volvo Techs. They finally tossed in the towel and agreed to replace the vehicle.New replacement vehicle, 1400 miles, transmission is not slipping. However, when in sports mode coming to a very slow rolling stop or pulling in to a parking spot will jump. The first time it happened I was like uh oh, better get the insurance card out, it felt like I hit someone. Im really curious for other drivers out there to test this and see if they get the same thing.The above in combination with having all four tires road force balanced discovered 3 out of 4 OEM tires with flat spots The dealer replaced the entire set of 4, and road force balanced them, I still have a vibration issue at about 66 to 78ish. Volvo Customer Care is comical and they state no further warranty action will be offered.

I brought my 2004 XC90 that had a brake failure that resulted into pushing the pedal to the floor to get it to stop. Then a warning light appears stating that the anti-skid needs service. This only happens after 20 minutes into a drive. I brought it to a Volvo dealership and they replaced the vacuum assist pump for $620. Two days later, with no loaner car, they sent me on my way. It failed again the first time. I drove it more than 20 minutes and I nearly got into an accident. This time, I was hearing a metallic sound and strong smell. I took the car in again and they told me an additional $1,700 is required. There are now more problems and whoever pulled the last brake caliper on twisted the hoses causing this problem. In addition, the ABS may need replacing which is yet another $2,000. The other work was done 14 months previously at a Volvo dealership and they say if this was the case, you would have had a problem much sooner, like right away. The dealership will not take the blame and I am facing $4,000 in repairs on top of the $620 already spent.

I have had my Volvo XC60 for one year now and have driven it 20,000 miles. It handles very well on dry roads, the T5 engine has plenty of power and the transmission is extremely smooth. It gets about 27 mpg combined city/highway but requires 91 grade. It is roomy and very comfortable to drive and has some great technological options. But there is much more road noise than many lower priced vehicles - I would have expected much quieter at this price point. The voice commands are useless; I have had voice commands in Ford and GMC vehicles for the last 10 years and got used to how well they worked but the Volvo is not even close - it is very annoying to try using it. The foot activated tailgate only works occasionally, usually when you do not intend to use it. The XC60 is good to drive on dry roads but is very scary to drive on snow covered roads; again, Ford Escape and GMC Terrain are much more sure-footed in snow. After owning this XC60, I would not purchase another Volvo.

I bought this car used, one owner. 2013. Excellent car due to all wheel drive and the power of the turbo engine. It is a very responsive car. It is sporty and fun, yet a nice family sedan when needed. I drive my grandchildren who sit in the back seat and I feel they are very protected. The body style for this year is beautiful and I have received many many compliments on it. My neighbor even bought one for these reasons. I hear that the company has been bought by China. The body style has changed drastically this year and is not near as attractive. I dont think I will buy another one for this reason. They ruined the look.

I have aerial maps of where my tire rod snapped and blew my tire. AAA records with GPS coordinates to the exact location and pictures. Apparently, somewhere along that route, there was a curb I hit according to Volvo engineers. I mapped out the exact route with coordinates and there was no physical damage to the car until the rod snapped, then the engine mount cracked and suspension was bent. 3 different mechanics all say the tire rod snapped causing the tire to blow. Why it snapped Volvo is denying a defect in the part and saying the car must have hit a curb 3.5 minutes before everything snapped. After going over everything and having Volvo deny any parts were defective, we are extremely upset. I will be selling the 2006 Volvo s40 t-5. Its crap and garbage! My two kids who were in the car could have been killed on a grassy off ramp. Volvo, if this happens again and someone is killed, I have all the evidence that you neglected and you will be sued...

I was driving my 2007 XC90 SUV, merging onto a busy Philadelphia Interstate (I-76) with trucks going well over 70 mph. When I pushed on the gas pedal, the car lunged, then died immediately. I was almost creamed and still cant believe I was not. This was the 4th time this had happened, but not on a busy Highway like this. I had it in the shop at the dealership and they could not find anything. I picked it up and the very next day, it did it again. I took it back to the Volvo dealership and the Service Manager drove it for 3 weeks before finally discovering it was a key issue and only because his knee hit the key, which no longer popped out of the key housing, so therefore the black part of the key would hang down from the key starter and if your knee hits the key, the ignition will shut off.I have told this story to many Volvo owners and everyone that has a key like that has experimented with it and YES their car also died when touched by the knee. VOLVO has not issued any warnings of this, so everyone that has an older Volvo with the old type key, beware, it could happen to you and you may not live to tell about it. There are web sites you can get that you can get a key made for $20, but I paid $180 and the key fell apart the next day. GOOD JOB, VOLVO.

Best customer service and best safety record. NIELLO Volvo is the best dealer in the area. They have quality cars-new and used-and take excellent care of their customers. I have been a Volvo owner for 14 years and am on my 4th car. I LOVE Volvo!!!

Bought my first Volvo in 1973 and drove it 180,000 miles. In 1985 when we bought a 240DL and drove it 225,000 miles. In 2005 when we bought the S80. Today after 14 years and 250,000 miles BETELEW the 3rd is done. An internal engine problem and no compression in #1 cylinder. Thinking back about my Volvo’s and reading the posts here I want to share my Volvo experience with you. First of all I would not recommend buying a used Volvo unless there is documentation that scheduled maintenance was done. Volvo’s can be a bit pricey to maintain and many people just don’t take care of them. I bought all of my Volvo’s brand new, maintained them as outlined in the manual, and all work was done by the dealership or an independent shop that specialized only in Volvo’s. Driving a Volvo for 45 years has taught me a lot. The most important is that there is a big difference between a 15 minute oil change and a dealership scheduled service. There is a long list of items to be checked, lubricated, tightened, or adjusted that only a dealership will perform. 15 minutes oil change is not a maintenance service, and you certainly get what you pay for. I read these posts and so many contain “bought a used Volvo” “poor quality” “factory defect” and how horrible Volvo customer service is and I laugh. I’ve had things happen to my Volvo’s over the years too. The difference is that when you are a regular customer at a dealership as I have been, you will receive excellent customer service. Loyalty is rewarded. I would be embarrassed if I drove Into a dealership for the first time with nothing but 30 minute oil changes and demand good customer service. If you think I’m exaggerating I’m not. In 45 years and 3 Volvo’s I have only been towed 4 times and 3 of those were from my driveway. I was never left stranded or put in a dangerous situation. I bought each of my Volvo’s for safety which I consider to be an investment. I took care of my investments and they took care of me, faithfully, safely, comfortably, and tonight we will return to Volvo to buy BETELEW #4.

Are there any recalls related to headlights for a V70? My mechanic has tried to replace the headlight bulb but they all last about a day. $100 later, I am driving around with one headlight. It seems like this car has had issues from the beginning. My dealer has never been able to find the rattle in the dash. The steering wheel froze up and that cost over $500. And now the dealer tells me I need the whole new headlight part that will cost over $500. Seems like a 7 year old Volvo that has been garaged all its life shouldnt have that many problems.

I purchased a Volvo XC60 in January 2010 and it has been the car from hell. Not soon after purchasing the car it was blowing fuses. I took it to the Volvo dealer in San Antonio and they fixed it. Not soon after that, we had to bring it back because the cigarette lighter in the back seat didnt work. We dont smoke but we use it to charge our cell phones. That was fixed also. When we purchased the vehicle, we had the dual DVD players put in because we do a lot of travel. They stopped working and we had to take it back in to get that issue resolved. All along I am telling the service center that there is something electrically wrong with the car. They continue to deny it is. In August of 2012, we are bringing our daughter to college and the battery dies and leave us stranded. I take it back to the Volvo dealer and was told that I have to pay $300.00 so that they could put a battery in the car to diagnose it. Wow! How far have customer service sunken over the years? I spoke to the service manager and after many conversations and my holding steadfast, he decided they were going to resolve the issue with no cost to me. But the person at the service center wasnt informed and when I showed up to pick up my car, he handed me a bill for $2,300.00. The bad battery cause the sensors for the air bags to go bad and they had to be replaced. I immediately asked to speak to the service manager and he informed me that it would be no cost to me. His word held true.December 30, 2013, 16 months after being stranded the first time due to a bad battery, I was stranded again while traveling. The battery died and I received a message on the console that said Reduced Performance. The car was barely capable of driving 5 miles per hour. I called the service center in San Antonio and was told to bring it in. The car is not drivable, the battery is dead again and he says to drive it in. While I am on the phone with him, the reduced performance light goes off and a service engine light comes on. When the service engine light came on, the car became drivable; therefore, I drove back to San Antonio. When I attempted to drive the car to the Volvo dealer the next morning, the battery was dead, Service Engine and the Reduced Performance lights were on. I have read several customer complaints that point to electrical problems and I know for a fact that this car has electrical problems.I called the Volvo Company of North America and spoke to them about the horrible customer service and support I received in San Antonio and asked if I could have the car towed to Austin which is not that much further from me and I was told to call the service manager in Austin and talk to him. I spoke to the service manager in Austin and he told me that I need to make sure that if I get it towed to Austin to confirm that there are not any additional charges that I may be billed for having it towed to Austin. I called the Volvo towing service and she stated that she would call Volvo to get approval and she immediately called me back and said that no one answered because they were closed for the holidays.I was going to trade my XC60 in for a XC90 but after my experience with Volvo and seeing all of the mistreatment of other Volvo customers, I have decided to go back to Honda and/or Toyota. We own a 2003 Honda CRV and it has never given us trouble. I agree with one of the other complainants, there needs to be a class action lawsuit against Volvo. It is a shame that we spend thousands of dollars as consumers and dont get the needed oversight to protect us as consumers. I am going to continue to bring this up until someone decide to listen and do something about all of the terrible service and rip offs happening to me as a consumer.

My 2013 Volvo XC90 has a warning to service the Anti Skid system. This first happened on Jan 9th, 2016. I called Glen Cove Volvo the first thing on Monday, Jan 11th. Glen Cove Volvo said they could not even look at my car for two weeks due to capacity issues. I offered to have it fixed at my local shop if they reimbursed me (since this is under warranty). They said that is not an option. I was told to check other Volvo dealers, the next closest one is 30 mins away and they had a one week wait. So Volvo has left me with no options. I now have to drive a week in NY in January with potential snow and ice with no anti skid system because Volvo obviously does not care for its customers. I will never deal with any Volvo dealer again.

Hicks Volvo, now Blaise Cheverolet Volvo in Chambersburg, PA, via Greg, their service manager, is trying to tell me that my timing bad went bad and my drive shaft went bad in 3,500 miles. In issues previously discussed on Volvo pages, this has been an ongoing problem and after diagnosis at another shop through a certified Volvo master mechanic, I was told that the car did not have those issues and they popped up between November 28, 2012 and February 20, 2013. The mechanic from a local shop showed me the wear and the problems with the belt and explained the drive shaft issue. I was appalled that when I brought the car to Greg and his shop, that even after asking to go over the car, they never said it was an issue.Now the shop in Chambersburg is telling me the mileage wore out the drive shaft and timing belt and they were okay when they last saw them, but that goes against every Volvo article Ive seen online and via posts here. If it were not for new ownership at Hicks, now Blaise Chevrolet, I fear that I would have been stuck with in a bad situation with either the belt or shaft falling apart while I was on the road. I just needed to bring this to your attention and ask if the belt could be an issue in 3,500 miles? As for the drive shaft issue, Greg told me that the vibration would be solved with newer expensive tires, but that the problem would still be there, but more minimal. Im very frustrated and would like have this on record related to my repairs at this garage. I hope the new owner holds Greg to higher standards than the previous owner.Update: Charlie **, Blaise GM of the shop, did in fact pay for a repair to my front end axle on the Volvo. But as it turns out, the refund of my first repair performed at another shop was a miscommunication on his part. So after traveling back and forth to the dealership and having service done to my car, the original issue of the bad drive line is still ongoing in my car. I appreciated the effort Charlie put forth, but I do feel that the drive line should have been squared away as well in that I clearly explained through my own research that the drive line was an issue and it was supported by another shop. All I can say is that I want to see Charlie step up to the plate and offer the service he said the dealership stands for and only time will tell if it takes place.

Volvo makes a great car. Whenever I get behind the wheel of another car it mostly feels like Im driving a tin can. AND, we picked up our Volvo in Switzerland. Volvo paid for the trip. My Volvo XC60 is a 2013 and my repairs have been minimal, I get great gas mileage. I have no doubt then when Im ready to purchase another car, itll be a Volvo.

2018 XC60, 12 month on the road with 13,000 miles. 37 days in the repair shop, back in now. Hybrid battery replaced still with hybrid engine failure. I want to love the car, I like the technologies and wanted a plug in, but this is too much.

Volvo XC90 - Do not buy this car. I bought one brand new from the Ontario dealer. I have had one problem after another. Most were minor, but annoying since my closest dealer is 1 1/2 hours away and they dont offer authorized repair anywhere but at a Volvo dealership. Now at just 60,000 miles, the transmission and drive shaft have to be replaced to the tune of $5000+. If the dealer does the repairs, it is $8000 and Volvo wont help one bit. Talking to my local mechanic and reading the blogs, the Volvo SUV have had a lot of major mechanical problems. Do your research, do not buy a Volvo SUV. You will be sorry.

My parents bought the new 2016 XC60 in Dec 2015, arrived Jan 2016 - we have owned XC90 2004 in past with no problems, bought another for the safety and reliability. However the car dealership have been an disappointment. It has an electrical problem somewhere they cant trace. First replaced the amplifier a few months ago but the random & frightening loud sounds continue. Its unnerving to have the loud electrical sounds occur. It can be when you start in the garage, or just driving down the street - no warning. The Dealership says theyve not heard of this problem and are not offering a solution. I think the beautiful new car is a lemon and makes me doubt if I want to keep the Volvo. Its disappointing to see the dealership be dismissive of a senior adult couple who just wanted to buy a new car and are having this experience.

I have a 2012 Volvo S60. During the warranty period, the piston rings needed replaced. At 91000 miles, the car began to shake violently. I took it to the nearest Volvo dealer. They told me I needed a new engine because 3 spark plugs had their electrode tips fall out and score the cylinders. I took the complaint to corporate Volvo, and they told me that they were sorry for the inconvenience but offered nothing in terms of financial assistance. I took the complaint up through 2 levels of management, and still received no assistance. Also of note, the car previously had the piston rings replaced, and strut plates replaced. I’ve owned 5 other cars (Honda and Acuras) and ran them all past 100k, and never had to replace an engine. I’m now out 5 grand, and will remember this experience for the rest of my car buying years. I suggest you reflect on this story as well before your next car purchase.

Volvo is a great vehicle. Handling is smooth, it is very quiet and very reliable. I have had zero issues with this vehicle and it has been driven a lot. The ride is extremely comfortable and the interior features are very upscale. I like the push-button start, heated seats and rear parking sensors. The interior and exterior are very premium and the car was built to last. I like the keyless entry also. It handles well and it takes the bumps in the road well. But the only thing I would like to be different is the gas mileage.

To start I bought the xc60 based on all the research and feedback I got from people who had/have experienced Volvo and other consumer reports for its safety. All I ever heard was how long they last and how they are a very reliable brand. Unfortunately I have had less than that experience and so far the service at the dealership has to date put a nail in the coffin so to speak. I should begin with the oil consumption problem, which btw Volvo is fully aware of. After multiple trips back and forth to the dealer, specific testing done on the car with test results that were sent directly to Volvo themselves for a diagnosis! They offered to correct the problem and replace the parts in the engine in order for it to run and consume oil and fuel properly. Amongst many other trivial issues such as alignment, vent issues and speaker problems, the oil consumption problem is my biggest concern. I have two beautiful children I drive around in that vehicle! The first time I had an issue the car was almost completely out of oil! What if the engine seized? I spent thousands on the car which btw I bought brand new! It doesnt have much time left on its warranty and I contacted Volvo to extend the warranty solely on the new parts they replaced due to the issue. Nothing less, nothing more! They denied my request and I am beyond frustrated! So dissatisfied by this purchase!

I officially have had it with Volvo USA, Volvo of Oklahoma City!!! I messed up by believing the hype behind Volvo. I messed up for paying for a preowned Volvo just out of warranty. I messed up by trusting Volvo would be a car that would make it past 50,000 or 80,000 or 100,000 miles without multiple expensive major car issues. I should have purchases an insane extended car warranty. Dont be fooled like me.In April of 2018, I had completed doing my research on the car that I had been wanting to get since the new design of the Volvo XC 90 had dropped. I worked closely with my credit union to secure the financing necessary to go and seal the deal with MY CAR!! I chose a pre-owned 2016 Volvo XC 90 Momentum, that had the upgraded bells & whistles. It was just out of the manufacturers warranty, but it is a Volvo, which were known for going well into the 300,000-mile radius. The cost for this luxury vehicle was a stretch, but I knew, based on the high ratings of the reliability, advanced safety, performance, and the technology that I would be happy for years to come. I kept my vehicle maintained with Volvo’s “Authorized Servicer”; the only within a 150-mile radius.THE PROBLEMS BEGIN. Just 3 short months after having my beautiful car, I had noticed that my a/c was not cooling, and in Oklahoma… you need that air blowing full blast during our Summers! I took my car to the “Authorized Servicer” that would be VOLVO OF OKLAHOMA CITY. They ran a test to make sure there were no leaks in any hoses, and cycled U/V dye through the system; they stated the reservoir was simply empty, so it was filled. Three short months later no a/c AGAIN. I take my car for a second opinion at to a well-respected a/c servicer in town. They ran the what appeared to be the same test and inform me that the A/C evaporator (MAJOR REPAIR) needed to be replaced; a $2,700 fix. I was told that this is a highly unusual fix for a 2 year old vehicle. In fact, the tech stated the last time he had a vehicle in to replace this was on a 2002 model. Back to the issue. I panic then contacted Volvo USA, they agree to assist me with 50% of the cost of the part to be replaced, which left a whopping $1800 for me to pay out of pocket, but only to be completed with their “Authorized Servicer”. I had it repaired with Volvo of Oklahoma City.Next, just a week and ½ after getting my Volvo back, I get MULTIPLE illuminated lights. Get this... the Check Engine Light, SRS Airbag light, and the Auto-Hold light. I did not panic, called the “Authorized Servicer”, and was told to just bring the car in for them to check it out; they figured something maybe just did not get plugged back in. WRONG!! I get a call stating that both the Turbo Gasket AND the O2 Sensor was bad, and would need to be replaced. That was not all... Volvo of OKC stated the Auto-hold button was broken, and this fix was quoted $1650. I took my car to a local Volvo dealer for a second opinion, and determined the lights were all on due to a second battery (auxiliary battery) going out. They replaced it and fixed the Turbo Gasket for $500 less than Volvo of OKC. Thank you Swedish!! I HIGHLY recommend them.Fast forward to December 23, 2019. My car was serviced at Volvo of Oklahoma City for a routine oil charge which is $179, but it is meant to last up to 10,000 miles or 1 year (whichever comes 1st). I also had my brakes and rotors replaced which cost me $850. They check my car with their routine Multipoint Inspection and only note that my tires should be replaced in the near future. ABSOLUTELY NOTHING about a oil leak!! I get my car back with absolutely no mention about an front crack seal and leak. 3 weeks (of my 1 year) after my $179 oil change (mind you I am supposed to have. MY OIL LIGHT IS ILLUMINATED letting me know that I needed to add oil. I call them and am then told that it appears that my car has an oil leak in the front crack seal, but they didnt think it was serious enough to mention (can I be the judge of that). I ask for a call from the manager and get a ** response of, Well, it was noted on page 2 of your paperwork. Are you kidding me, do you feel that was not worth mentioning BEFORE my $179 oil change!!! He stated, Well you would have needed to get the oil changed anyways. I was furious and stated I would not have opted to overlook that type of issue, and would have appreciated the knowledge as I trusted them with informing me of this. I was quoted $1166 to fix this issue. Volvo USA stated they could not assist me in trading this in toward another vehicle, and they also would not be able to further assist me with my vehicle. Volvo of OKC MANAGER said that he was willing to give me a 10% discount for my inconvenience. I told them I want my $179 back they said only if I get my vehicle fixed there????. I AM BEYOND PISSED! #VolvoCarsUSA #VolvoCarsOfOklahomaCity #VolvoCarsNorthAmerica #LemonOfAVolvo #DisappointedVolvoOwner #HorribleCustomerService #StandBehindYourNameVolvo #Trash

Bought a 2007 S40 less than 6 months ago with 60,000 miles on it. Transmission just went out. Called Volvo and they said Sorry warranty was 50,000 miles and they wouldnt help. I bought the car specifically for the low miles. What a lemon. Plan to sell it and never will buy another. Stay away from Volvo.

This is the third time this has happened. There were temporary fixes the first two times to the tune of several hundred dollars. Now, Im told the only fix is to replace the entire panel at a cost of over $1,500. Its too much money for a used car and I cant afford it anyway, the speedometer, tachometer, nothing works, no lights and a warning that the airbags are not working either. This is a safety issue and should not Volvo be held accountable and made to recall and repair such an occurrence? That model car is known to have problems all over the US and Europe. The web is full of complaints. Is there not an agency in our government that deals with such safety violations and helps victims get relief?

Car died. Battery was already replaced at just over 50,000 mile. Have 81000+ now. Could not get car to start and then it would not shut down lights on and ac going. Dealership cannot give a date when they can diagnose. No loaner cars avail. All of this technology on cars just presents an opportunity to have errors and problems. No more Volvos.

There are a lot of good safety features, however, there are also other cars that have similar ones that are cheaper in price. Also, if you have a problem Volvo Corporation is terrible to deal with. They have no compassion and read from a script.

I bought my Volvo XC90 in 3/11. Before I purchased the vehicle, I requested the CarFax. I noted that it stated that the transmission was replaced in 5/09 by a Volvo dealership. I felt secure knowing the history of the car. I was hit by a drunk driver and he totaled my car. After the accident, I needed a car that would make me feel safe. That is important, I was afraid to drive after the accident. Also, 2 weeks before my accident, my daughter-in-law was killed in a car accident and left me with my 3 grandchildren. The purchase of this car was to assist me with safely transporting my grandchildren to their different events. I like the fact that it has a 3rd set of seats for the little ones. But I was very sad when the transmission light came on and the car started weaving. After researching on the internet, I found out that what happened to me was not unusual, that many people have been complaining about the same thing. Volvo XC90s from 2003-2005 have an increase incident of transmission failures. I called Volvo of North America and they told me to call a dealership near me. I did and the (Steve) manager of service at Superior Volvo in Missouri said that he would call the regional manager to see if they would do a goodwill repair/replacement since the transmission was just replaced 2 years ago. Steve (manager of service) called me back and said that they could not do a goodwill replacement at this time. I called Volvo of North America back and explained to them what the regional manager had said, that they would not replace the transmission at their expense. The lady at customer service for Volvo of North America said, after contacting (Steve) the service manager, that since the warranty is out, they are not responsible. So I guess if I replace the transmission, I should only expect for the transmission to last for 2 years. Why would I replace it if it is only going to last for 2 years or less? I worked hard to save for this car. I paid cash for this car, no financing, nothing. I thought I was buying a car that me and my grandbabies would feel safe in. I have contacted the Federal Trade Commission and have a reference number if you need it. I have also contacted the consumer protection division of my state. I dont think it is fair to ask me to pay for a part that is defective and the company had always known about this problem. Where is the fairness? Someone told me to sell it to someone else and get my money back. I cant do that. I wouldnt be able to sleep at night.

2016 Volvo XC90 Two Months Old - Electrical Issues: Dealership was very good about giving us a loaner car but they are clueless about what is wrong with our vehicle. We had been having issues with the center console and dash screen going out. It would go out twice and then reload. Very dangerous as the speedometer blanks out while driving. My husband and I were on a trip when it blacked/blanked out and after it load we smelled a burning smell and smoke came out of the Center Screen. I have had this car only two months and have rough 4,000 miles on it. The dealership had it for a week and did not know what the problem was and indicated it was probably because it needed a software update. Common Sense would tell you if there was smoke and a burning smell that it is something more than a software update.I contacted Volvo who sent out a tech only to be told the same thing. When they went to move the car. The car would not start and the car had to be jumped. They indicated that they put meters on the battery and that nothing was wrong but they would keep it overnight to make sure it would start in the AM. The car did not start and again I am hearing that it must of happened as a result of the software updates they made. This is the fifth Volvo I have owned and never have I had these types of issues.While I can appreciate it is a new vehicle and a total redesign of the vehicle they really should know how to address these issues or at least say they will work on it until they can find out what is wrong rather than expecting me to take it home which is an hour and half away until the next time it happens. So disappointed given their corporate philosophy on safety as clearly there is an issue one that involves safety and waiting on the shoe to drop is not OK especially given the amount of money we paid for the car because they dont know what the issue is. They released today photos of the new S90. I would definitely steer clear of either of these cars until they gain experience and knowledge of all of the electrical components of these vehicles.

The dealer I got this new Volvo semi truck from is CIT Trucks Springfield IL. The front wheels came loose, wheel bearing loose, tool box doors loose, but driveshaft has damage the whole driveline. This truck is not safe. Video on Youtube (Volvo truck shakes).

I have a 2015 Platinum XC60 for which I paid a lot extra. It has the leather interior which I thought until just recently was awesome. Has anyone who has a similar car experienced that the leather fabric on the dashboard area below the front window is totally peeling up? I keep my car garaged 99% of the time when it is not being driven and for unknown reasons, the panel below the window is coming apart. The dealer has turned the matter over to Volvo and I am waiting to hear what they will do about it. The dealer said they have never seen this before. The car only has 12,000 miles on it and the upholstery is now shot? I dont get it.

I love my Volvo S60 T5 but I wish a manual came with it and iPhones would work with the radio. There is some difficulty with unlatching the seat belt. Nevertheless, I love feeling safe when I drive the car.

My 2010 Volvo is currently at the dealer for windshield replacement due to leak above the drivers side. I returned to my car after heavy rain and snow to find water dripping from the ceiling and a sizable pool of water on the drivers side floor. My car is no longer under warranty, so the dealership is charging me for the replacement of the windshield. I was told that a re-seal was not sufficient, therefore, an aftermarket windshield would be ordered and installed since the original broke upon removal which costs $450-$500 plus $250 to install. The service department rep. has kept me informed throughout the process, however, that has not lessened the financial impact on me due to Volvos faulty manufacturing process and materials.I will definitely be contacting Volvo North America and seeking legal guidance. I just purchased this vehicle as is from the dealership in July of this year. Although I enjoy my new XC60, I will not endorse nor buy another Volvo if such defects are not corrected and additional issues arise. Safety and reliability should not be a concern especially in less than 6 months after purchase. The company must compensate customers for failure to secure reliably manufactured vehicles. Too many hard working consumers have unjustly paid for a subpar product.

I visited Volvo of Dallas who I called several times over a 1 year period and asked about the recalls since my car has been dying when I make sharper turns and it acts like its going to flood out while accelerating. I have 2 small children and I would bet I have the most unsafe vehicle on the road. After I paid the dealership, they kept my car for a week with no diagnosis and wanted me to pay another 300 to keep it another week.I bought my car in late 2005 and its a 2004 v70 with 1100 miles at the time. It has about 92k miles now and the plastic part of the door is peeling off, the stirring wheel has melted over the years and the most important issues are the safety issues I mentioned above. I used to love Volvo and I would not recommend a Volvo to my worst enemy today. I am going to pay thousands of dollars to replace my CAT converter and Ive always changed my oil and had tune ups. I am disappointed in the service as well as the product.

I board 2015 model XC 60 SUV in 2014. I was getting smell of burning. I went to Volvo dealer 2 times. I explain to them what I experienced about burning smell. At my second dealer appointment about same problem, front desk person came out, opened hood, and checked under car then he told me that tar under the body of the car is burning which is not a problem. But his explanation didnt convince me at all. What happen after approx 1 month while I was driving (on highway 287 Henrietta TX) on July 23 around 10 pm, my XC 60 start burning. Volvo manufacturer needs to answer me and taking care of this defected car.

2004 V70 2.5L turbo, AWD - This car had come into our lives in 04/2014. It had 131,000 miles on it. In that year and 5 months. We have put on 27,000 miles. We so far have put new front brakes on it (rotors, calipers, pads). Rear rotors got turned. A new central computer module. 2 new headlights. A new passengers side mirror (just the glass is $123.00... HOLY CRAP!!!) Had to have 2 new keys cut and reprogrammed. One of them 2x (had to pay 2x too, cause the first time didnt work). Drivers side window needed new clips. Battery died out of the blue. The battery was fine. I even trickle charged it and it only took 6 hours to come to a full charge. I checked it with my multimeter to make sure it was charged cause I couldnt believe it only took 6 hours. Yup! Dead! Central Computer Module ate it up when that died. The computer module for the security system is dying now as well. $475.00 to get that fixed. Now the riders side door lock wont work. And check engine light came on and the car is acting like it has water in the gas. No power and I cant get it over 2k rpm. UGH! I realize I bought an older car. I realize that it has a few miles on it. But I expected a better built vehicle. The V70 had some great reviews when I researched it before buying it. It just seems like every 3 weeks to a month, another thing. On top of all these repairs is all the regular maintenance. Timing belt, wipers, oil, cabin filter, air filter, fuel filter, etc... We really do take care of the car. We really love the way it drives. The AWD is the best we have used yet. And the 5 cyl. turbo is plenty of power and with pretty good MPG. However, we will not be getting another and we will be dumping this economic problem A.S.A.P.! Oh yea, did I forget to tell you, our door dented one day when I was closing it and my hand pushed in the door panel. It wasnt even a hard close.

I bought a pre-owned 3-year-old xc60 w/ mileage 60k km. The original battery dated 41-12, presumably week 41 year 2012 made in germany.. It died w/ voltage 6. The volvo on call suggested I replaced the battery. I agreed to it. But I wondered if the decision was a bad one! Could I have just jumped start the battery and the car will be back to normal? Was I misled by the mechanics? Appreciate some advise, views?