Ram
Ram

Ram Error Codes

Ram Trucks, stylized as RAM and formerly known as the Ram Truck Division, is an American brand of light to mid-weight commercial vehicles, and a division of Stellantis. It was established in a spin-off from Dodge in 2010 using the name of the Ram Pickup line of trucks.


Automobile Error Codes

P0008  
ENGINE POSITION SYSTEM PERFORMANCE BANK 1 

P000F  
FUEL SYSTEM OVER PRESSURE RELIEF VALVE ACTIVATED 

P0016  
CRANKSHAFT/CAMSHAFT TIMING MISALIGNMENT – BANK 1 SENSOR 1 

P0030  
O2 SENSOR 1/1 HEATER CIRCUIT OPEN 

P0031  
O2 SENSOR 1/1 HEATER CIRCUIT LOW 

P0032  
O2 SENSOR 1/1 HEATER CIRCUIT HIGH 

P0036  
O2 SENSOR 1/2 HEATER CIRCUIT OPEN 

P0037  
O2 SENSOR 1/2 HEATER CIRCUIT LOW 

P0038  
O2 SENSOR 1/2 HEATER CIRCUIT HIGH 

P003A  
TURBOCHARGER BOOST CONTROL MODULE POSITION EXCEEDED LEARNING LIMIT 

P0046  
TURBOCHARGER BOOST CONTROL CIRCUIT PERFORMANCE 

P0049  
TURBOCHARGER TURBINE OVERSPEED 

P0053  
O2 SENSOR 1/1 HEATER RESISTANCE 

P0054  
O2 SENSOR 1/2 HEATER RESISTANCE 

P006E  
TURBOCHARGER BOOST CONTROL MODULE SUPPLY VOLTAGE CIRCUIT LOW 

P006F  
TURBOCHARGER BOOST CONTROL SUPPLY VOLTAGE CIRCUIT HIGH 

P0071  
AMBIENT AIR TEMPERATURE SENSOR PERFORMANCE 

P0072  
AMBIENT AIR TEMPERATURE SENSOR CIRCUIT LOW 

P0073  
AMBIENT AIR TEMPERATURE SENSOR CIRCUIT HIGH 

P007B  
CHARGE AIR COOLER TEMPERATURE SENSOR CIRCUIT PERFORMANCE 

P007C  
CHARGE AIR COOLER TEMPERATURE SENSOR CIRCUIT LOW 

P007D  
CHARGE AIR COOLER TEMPERATURE SENSOR CIRCUIT HIGH 

P007E  
CHARGE AIR COOLER TEMPERATURE SENSOR CIRCUIT INTERMITTENT/ERRATIC 

P0087  
FUEL RAIL PRESSURE TOO LOW 

P0088  
FUEL RAIL PRESSURE TOO HIGH 

P00AF  
TURBOCHARGER BOOST CONTROL MODULE PERFORMANCE 

P0101  
MASS AIR FLOW SENSOR "A" CIRCUIT PERFORMANCE 

P0102  
MASS AIR FLOW SENSOR "A" CIRCUIT LOW 

P0103  
MASS AIR FLOW SENSOR "A" CIRCUIT HIGH 

P0103  
MASS AIR FLOW SENSOR "A" CIRCUIT HIGH 

P0106  
MANIFOLD ABSOLUTE PRESSURE SENSOR PERFORMANCE 

P0107  
MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT LOW 

P0108  
MANIFOLD ABSOLUTE PRESSURE SENSOR CIRCUIT HIGH 

P0111  
INTAKE AIR TEMPERATURE SENSOR 1 PERFORMANCE 

P0112  
INTAKE AIR TEMPERATURE SENSOR 1 CIRCUIT LOW 

P0113  
INTAKE AIR TEMPERATURE SENSOR 1 CIRCUIT HIGH 

P0116  
ENGINE COOLANT TEMPERATURE SENSOR PERFORMANCE 

P0117  
ENGINE COOLANT TEMPERATURE SENSOR CIRCUIT LOW 

P0118  
ENGINE COOLANT TEMPERATURE SENSOR CIRCUIT HIGH 

P0128  
THERMOSTAT RATIONALITY 

P0131  
O2 SENSOR 1/1 CIRCUIT LOW 

P0135  
O2 SENSOR 1/1 HEATER PERFORMANCE 

P0137  
O2 SENSOR 1/2 CIRCUIT LOW 

P0138  
O2 SENSOR 1/2 CIRCUIT HIGH 

P013A  
O2 SENSOR 1/2 SLOW RESPONSE – RICH TO LEAN 

P013B  
O2 SENSOR 1/2 SLOW RESPONSE – LEAN TO RICH 

P0141  
O2 SENSOR 1/2 HEATER PERFORMANCE 

P0148  
FUEL DELIVERY ERROR 

P014C  
O2 SENSOR 1/1 SLOW RESPONSE – RICH TO LEAN 

P014D  
O2 SENSOR 1/1 SLOW RESPONSE – LEAN TO RICH 

P0169  
WATER IN FUEL DETECTED FOR TOO LONG 

P0191  
FUEL RAIL PRESSURE SENSOR CIRCUIT PERFORMANCE 

P0192  
FUEL PRESSURE SENSOR LOW 

P0193  
FUEL PRESSURE SENSOR HIGH 

P0201  
FUEL INJECTOR 1 CIRCUIT/OPEN 

P0202  
FUEL INJECTOR 2 CIRCUIT/OPEN 

P0203  
FUEL INJECTOR 3 CIRCUIT/OPEN 

P0204  
FUEL INJECTOR 4 CIRCUIT/OPEN 

P0205  
FUEL INJECTOR 5 CIRCUIT/OPEN 

P0206  
FUEL INJECTOR 6 CIRCUIT/OPEN 

P020A  
FUEL INJECTOR 1 PERFORMANCE 

P020B  
FUEL INJECTOR 2 PERFORMANCE 

P020C  
FUEL INJECTOR 3 PERFORMANCE 

P020D  
FUEL INJECTOR 4 PERFORMANCE 

P020E  
FUEL INJECTOR 5 PERFORMANCE 

P020F  
FUEL INJECTOR 6 PERFORMANCE 

P0217  
COOLANT TEMPERATURE TOO HIGH 

P0218  
HIGH TEMPERATURE OPERATION ACTIVATED 

P0219  
ENGINE OVERSPEED 

P0251  
INJECTION PUMP FUEL VALVE FEEDBACK 

P0253  
INJECTION PUMP FUEL CONTROL CIRCUIT LOW 

P0254  
INJECTION PUMP FUEL CONTROL CIRCUIT HIGH 

P0255  
INJECTION PUMP FUEL CONTROL CIRCUIT PERFORMANCE 

P026A  
CHARGE AIR COOLER EFFICIENCY BELOW THRESHOLD 

P0299  
MANIFOLD PRESSURE SENSOR OUT OF RANGE LOW 

P02E1  
DIESEL INTAKE AIR FLOW CONTROL PERFORMANCE 

P02E2  
DIESEL INTAKE AIR FLOW CONTROL CIRCUIT LOW 

P02E3  
DIESEL INTAKE AIR FLOW CONTROL CIRCUIT HIGH 

P02E7  
DIESEL INTAKE AIR FLOW POSITION SENSOR PERFORMANCE 

P02E8  
DIESEL INTAKE AIR FLOW POSITION SENSOR CIRCUIT LOW 

P02E9  
DIESEL INTAKE AIR FLOW POSITION SENSOR CIRCUIT HIGH 

P0300  
MULTIPLE CYLINDER MISFIRE 

P0301  
CYLINDER 1 MISFIRE 

P0302  
CYLINDER 2 MISFIRE 

P0303  
CYLINDER 3 MISFIRE 

P0304  
CYLINDER 4 MISFIRE 

P0305  
CYLINDER 5 MISFIRE 

P0306  
CYLINDER 6 MISFIRE 

P0335  
CRANKSHAFT POSITION SENSOR CIRCUIT 

P0336  
CRANKSHAFT POSITION SENSOR PERFORMANCE 

P0340  
CAMSHAFT POSITION SENSOR CIRCUIT – BANK 1 SENSOR 1 

P0341  
CAMSHAFT POSITION SENSOR PERFORMANCE – BANK 1 SENSOR 1 

P0381  
WAIT TO START LAMP INOPERATIVE 

P0400  
EGR SYSTEM FLOW MALFUNCTION 

P0401  
EGR SYSTEM PERFORMANCE 

P0402  
EGR FLOW EXCESSIVE DETECTED 

P0403  
EGR CONTROL CIRCUIT/OPEN 

P0404  
EGR POSITION SENSOR PERFORMANCE 

P0405  
EGR POSITION SENSOR CIRCUIT LOW 

P040B  
EXHAUST GAS RECIRCULATION TEMPERATURE SENSOR 1 CIRCUIT PERFORMANCE 

P040C  
EXHAUST GAS RECIRCULATION TEMPERATURE SENSOR 1 CIRCUIT LOW 

P040D  
EXHAUST GAS RECIRCULATION TEMPERATURE SENSOR 1 CIRCUIT HIGH 

P0420  
CATALYST EFFICIENCY BANK 1 

P042E  
EXHAUST GAS RECIRCULATION CONTROL STUCK OPEN 

P0461  
FUEL LEVEL SENSOR 1 PERFORMANCE 

P0462  
FUEL LEVEL SENSOR 1 CIRCUIT LOW 

P0463  
FUEL LEVEL SENSOR 1 CIRCUIT HIGH 

P046C  
EGR POSITION SENSOR PERFORMANCE 

P0471  
EXHAUST PRESSURE SENSOR 1 PERFORMANCE 

P0472  
EXHAUST PRESSURE SENSOR 1 LOW 

P0473  
EXHAUST PRESSURE SENSOR 1 HIGH 

P0480  
COOLING FAN 1 CONTROL CIRCUIT/OPEN 

P0483  
COOLING FAN SPEED 

P0487  
EGR AIRFLOW THROTTLE CONTROL CIRCUIT A OPEN 

P0488  
EGR AIRFLOW THROTTLE CONTROL CIRCUIT PERFORMANCE 

P0489  
EGR CONTROL CIRCUIT LOW 

P049D  
EGR CONTROL POSITION EXCEEDED LEARNING LIMIT 

P04DB  
CRANKCASE VENTILATION SYSTEM DISCONNECTED 

P0501  
VEHICLE SPEED SENSOR 1 PERFORMANCE 

P0505  
ENGINE SPEED AT IDLE – DATA ERRATIC, INTERMITTENT OR INCORRECT 

P0507  
IDLE CONTROL SYSTEM RPM – HIGHER THAN EXPECTED 

P0513  
INVALID SKIM/WIN KEY 

P0514  
BATTERY TEMPERATURE SENSOR PERFORMANCE 

P0516  
BATTERY TEMPERATURE SENSOR CIRCUIT LOW 

P0517  
BATTERY TEMPERATURE SENSOR CIRCUIT HIGH 

P051B  
CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE 

P051C  
CRANKCASE PRESSURE SENSOR CIRCUIT LOW 

P051D  
CRANKCASE PRESSURE SENSOR CIRCUIT HIGH 

P0521  
ENGINE OIL PRESSURE SENSOR PERFORMANCE 

P0524  
ENGINE OIL PRESSURE SENSOR CIRCUIT LOW 

P0532  
A/C PRESSURE SENSOR CIRCUIT LOW 

P0533  
A/C PRESSURE SENSOR CIRCUIT HIGH 

P0541  
INTAKE AIR HEATER CONTROL CIRCUIT 1 LOW 

P0542  
INTAKE AIR HEATER CONTROL CIRCUIT 1 HIGH 

P0545  
EXHAUST GAS TEMPERATURE SENSOR CIRCUIT LOW – BANK 1 SENSOR 1 

P0546  
EXHAUST GAS TEMPERATURE SENSOR CIRCUIT HIGH – BANK 1 SENSOR 1 

P0560  
BATTERY SYSTEM VOLTAGE 

P0562  
BATTERY VOLTAGE LOW 

P0563  
BATTERY VOLTAGE HIGH 

P0571  
BRAKE SWITCH 1 PERFORMANCE 

P0572  
BRAKE SWITCH 1 STUCK ON 

P0573  
BRAKE SWITCH 1 STUCK OFF 

P0580  
SPEED CONTROL SWITCH 1 CIRCUIT LOW 

P0581  
SPEED CONTROL SWITCH 1 CIRCUIT HIGH 

P0585  
SPEED CONTROL SWITCH 1/2 CORRELATION 

P0592  
SPEED CONTROL SWITCH 2 CIRCUIT LOW 

P0593  
SPEED CONTROL SWITCH 2 CIRCUIT HIGH 

P0601  
INTERNAL MEMORY CHECKSUM ERROR / INVALID 

P0602  
CONTROL MODULE PROGRAMMING ERROR/NOT PROGRAMMED 

P0604  
INTERNAL CONTROL MODULE RAM ERROR 

P0605  
INTERNAL CONTROL MODULE ROM 

P0606  
INTERNAL CONTROL PROCESSOR 

P0607  
ECU INTERNAL PERFORMANCE 

P0613  
INTERNAL TCM 

P0615  
STARTER CONTROL CIRCUIT/OPEN 

P061A  
ETC LEVEL 2 TORQUE PERFORMANCE 

P061C  
ETC LEVEL 2 RPM PERFORMANCE 

P0622  
GENERATOR FIELD CONTROL CIRCUIT/OPEN 

P0625  
GENERATOR FIELD CONTROL CIRCUIT LOW 

P0626  
GENERATOR FIELD CONTROL CIRCUIT HIGH 

P0627  
FUEL PUMP CONTROL CIRCUIT 

P0628  
FUEL PUMP CONTROL CIRCUIT LOW 

P0629  
FUEL PUMP CONTROL CIRCUIT HIGH 

P062C  
ETC LEVEL 2 MPH PERFORMANCE 

P0630  
VIN NOT PROGRAMMED IN PCM 

P0633  
SKIM SECRET KEY NOT STORED IN PCM 

P063C  
GENERATOR VOLTAGE SENSE LOW 

P063D  
GENERATOR VOLTAGE SENSE HIGH 

P0642  
SENSOR REFERENCE VOLTAGE 1 CIRCUIT LOW 

P0643  
SENSOR REFERENCE VOLTAGE 1 CIRCUIT HIGH 

P0646  
A/C CONTROL CIRCUIT LOW 

P0647  
A/C CONTROL CIRCUIT HIGH 

P064C  
GLOW PLUG MODULE INTERNAL PERFORMANCE 

P064D  
O2 SENSOR MODULE INTERNAL PERFORMANCE 

P0652  
SENSOR REFERENCE VOLTAGE 2 LOW 

P0653  
SENSOR REFERENCE VOLTAGE 2 HIGH 

P065A  
GENERATOR SYSTEM PERFORMANCE 

P0686  
POWER ENABLE CONTROL CIRCUIT LOW 

P0691  
COOLING FAN 1 CONTROL CIRCUIT LOW 

P0692  
COOLING FAN 1 CONTROL CIRCUIT HIGH 

P0693  
COOLING FAN 2 CONTROL CIRCUIT LOW 

P0694  
COOLING FAN 2 CONTROL CIRCUIT HIGH 

SOURCE: https://www.glacierdieselpower.com/files/Dodge-Trouble-Codes.pdf



Ram Error Codes

Ram fault codes

Ram diagnostic codes

Ram error symbols

Ram common faults


Product Reviews:

I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to a
I have owned 3 2001 Dodge Ram quad cabs. I purchased the 3 red one due to an accident in the 2nd one which totalled my truck. It saved my life. However, I am as disappointed as everyone else about the dashes cracking and Dodges refusal to do a recall. I guess they wont because they would be recalling everyone still operable which would be extremely costly. The dash on the totalled one was completely caved in when I purchased it in 2006. I had to buy a dash mat. The 3rd truck which I still own was just starting to crack in 2010 at the time of purchase. I believe the mat has helped it last longer. It continues to crack.I think they could offer owners a monetary settlement which might satisfy their gross manufacturing negligence and the owners having to deal with it on a daily basis. I have other issues with my current truck but believe they are from normal use and factors not necessarily related to Dodges negligence. Overall it is a well built safe vehicle.
Published: February 25, 2015
C of Cedar Hill, TX
Source: consumeraffairs.com

Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere of
Built Ram Tough! Thats a joke. Dont take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasnt that deep. But through diagnoses it was somehow determined that it was my fault that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasnt going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst customer service ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
Published: October 12, 2018
David of Manistique, MI
Source: consumeraffairs.com

The 1994 through 1997 Dodge Rams with the V10 engine had an ignition contro
The 1994 through 1997 Dodge Rams with the V10 engine had an ignition control module that selected the proper ignition coil. About 2002, Dodge discontinued this part (#56027978). As a result, when this part fails, the engine will only run on 6 cylinders and since there are no replacements, the truck is unrepairable. In my case, I have a truck with only 112,000 miles on it and it is only good for salvage. Retail value on this truck is about $8500 if it were running right, and I will have to eat the loss as the dealer wont even take it as a trade-in.
Published: July 5, 2014
Lawrence of Guffey, CO
Source: consumeraffairs.com

Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. T
Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem Im here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.
Published: February 21, 2020
CHRIS of Union, NH
Source: consumeraffairs.com

FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppab
FYI beware gas pedal stuck lighting bolt light show on dash. Only unstoppable after slam and held brake and tire kept grabbing threw in park and shut off engine and then ok to drive again could have been a disaster. 2014 dodge 1500 ram.
Published: May 18, 2015
rex of Marion, IL
Source: consumeraffairs.com

My 2003 Dodge Ram pickup, with a 5.9 magnum engine and a 4x4 fixed differen
My 2003 Dodge Ram pickup, with a 5.9 magnum engine and a 4x4 fixed differential, was rebuilt. Fourteen months later, it breaks down again. Fifteen months later, it can’t be rebuilt.
Published: April 8, 2013
John of Mississauge, ON
Source: consumeraffairs.com

Ive had this truck at my dealer 3 times for a burning smell coming from the
Ive had this truck at my dealer 3 times for a burning smell coming from the vents when at a traffic light or just sitting idle. After getting the truck back again, the burning smell is as bad if not worse than ever. Ive started asking for a new truck. Im going to lemon law next and then to small claims court. I would not recommend Ram trucks to anyone especially the dealer that Ive been bringing it to. Very, extremely displeased with Ram and Lester Glenn in Toms River, NJ.
Published: February 8, 2015
Thaddeus of So. Atoms River, NJ
Source: consumeraffairs.com

I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck
I purchased a 2014 Dodge Ram Laramie with a Cummins turbo diesel. The truck had 37,000 miles. A strong selling point was the 100,000 mile bumper to bumper warranty. At 40,000 miles, and three days after the first $700 payment the motor blew all the oil out locked up. The dealership would not even have it towed. It has sat on their back lot for two weeks and they cant even tell me whats wrong with it. I contacted Chrysler and was assigned a case manager and still nothing has been done and Im out $47,000 and on foot. Never ever again will I own a Chrysler product.
Published: March 18, 2016
darrell of Jonesboro, AR
Source: consumeraffairs.com

Crack in the engine block in my 2014 DODGE RAM ONLY 14000 MILES. I bought m
Crack in the engine block in my 2014 DODGE RAM ONLY 14000 MILES. I bought my truck at Bill Brandt Ford less than one month ago and the Dodge dealership in Roseville this week said the engine block was cracked after I found an oil leak. They are going to have to replace the engine block next week. Just a heads up for everyone.
Published: March 29, 2015
Marc of Cool, CA
Source: consumeraffairs.com

I love my truck, I have the Megacab Longhorn edition and it is extremely co
I love my truck, I have the Megacab Longhorn edition and it is extremely comfortable and beautiful. The Cummins is the best engine for work and has not given me any problems. An excellent truck for work and family.
Published: December 8, 2019
Victor of El Paso, TX
Source: consumeraffairs.com

Spoke with local Ram dealer and he explained how to start the truck with a
Spoke with local Ram dealer and he explained how to start the truck with a dead fob battery. I removed the battery purposely and placed it the fob on the start button and it stopped the alarms on the truck and gave a run light. Foot on brake and pushed start. Truck roared to life. I have to retake original complaint and chalk my experience up to ignorance of technology. Still believe this should get explained to consumers. Thank You.
Published: September 6, 2017
Ed of Sparwood, BC
Source: consumeraffairs.com

Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID
Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The warranty that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the engineers dont know how to fix. The fuel pump recall doesnt have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that STAR engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!
Published: January 26, 2022
Kristi of Bartlett, TN
Source: consumeraffairs.com

I go for a test drive for Ram 1500 new model 2019. It was amazing and I lik
I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didnt release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didnt have too much support from manager there due to my credit history.
Published: December 7, 2019
Hatem of Richmond, TX
Source: consumeraffairs.com

This is my second Ram and it will be the last. I needed a good reliable tru
This is my second Ram and it will be the last. I needed a good reliable truck since I travel for a living in it. So I purchased a brand 2014 Ram 1500 crew cab in June 2014. I have put 15k mile on it and love the room and performance of my truck. However, the 8 speed transmission has issues and was in shop for a day. Note: It took 3 weeks for the dealer to get the parts. Im not sure if it’s been fixed since I only got to drive it for about 3 weeks and then it had a major oil leak. I took it to my dealer on Dec. 19th and today is Jan. 3rd and I still do not have my truck. The dealership told me it would be 3 weeks, which is stupid! So, I contacted Dodge and they cannot give me a reason other than they are trying to locate a part. I was referred to a case manager whom hasnt returned any of my 4 calls. Also, I was given the part mgr. number at corp. office. Once again, No return phone calls. I like my truck but, I will not deal with this lack of service from Dodge Ram Trucks. My dealer has been great to deal with but this new V-6 has issue with the oil filter housing and the 8 speed transmission does too. I thought I was buying the truck of the year. But I made a big mistake. Buyer Beware. I wouldnt recommend anyone purchase this truck unless you are looking for trouble.
Published: January 3, 2015
MIKE of Henderonsville, TN
Source: consumeraffairs.com

2014 Ram Ecodiesel MPG - Went in for software updates. They also changed th
2014 Ram Ecodiesel MPG - Went in for software updates. They also changed the catalytic converter and a sensor that were not listed in the computer as a update. Since this I cannot get over 22 mpg to 23 mpg and before I use to get 28 to 31 mpg. Wasnt VW playing with software to increase MPG???
Published: January 3, 2016
Roger of Hoffman Estates , IL
Source: consumeraffairs.com

I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my
I purchased a RAM ProMaster 3500 to remodel and use as a RV to travel in my retirement. I purchased the Diesel so it would last a long time. The motor failed three times in 20,700 miles. The state of North Carolina titled it as a Lemon. DO NOT PURCHASE THIS TRUCK. In addition Chrysler Customer Service lied to me on three (3) occasions, so do not trust them to make good on what they tell you. The old Chrysler is dead and the new owner Fiat is not to be trusted. Sell your Chrysler stock. The product appears to be a good price, the actual cost can not be calculated, I lost over $7,000 dollars over a 30 day period while I lived on the side of the road.
Published: June 30, 2017
Brent of Locust Grove, AK
Source: consumeraffairs.com

Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home f
Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home from the dealer lot. Mechanical issues with the steering. Tried to return it before ever leaving dealer lot. No-go (dealership sucks too). Dropped in service department and remained there first 2 weeks of ownership. Finally got it home first time and been back in shop 15 times now. Rack & pinion steering stripped gears, rear axle pinion seal leaking, start/stop button failed, radio messed up - twice, paint peeling from roof and other places on body, rear passenger side window wont roll up, driver visor wont stay up, nav crapped out, 5 recalls first 3.5 years. Dealer service manager told me to stop bringing it back as there is nothing more they can do. Corp RamCare denied warranty coverage and extended warranty has denied 3 claims.Original Review: Worst vehicle I ever owned. Terrible purchase experience from Dodge dealership in Conroe, TX and nothing but ongoing issues since day 1. In fact, even got home the day I picked it up from the dealer. Left parking lot onto street and had to return to drop in service department for two weeks. Rear window wont roll up, rack & pinion stripped gears, start button stuck and cant turn vehicle off, paint flaking off roof, alignment way off and wont stay put, drooping drivers side visor, radio drifts and changes functions when hot, shifting problems, map lights failed, leaking 3rd brake light, rear pinion seal leaking. Total lemon. Dodge wont take back. Dealer told me to stop bringing it in after 12 trips to shop in 3 years. Arbitration service said no warranty as long as vehicle is drivable. Dodge customer service said no warranty if vehicle kept outdoors. Run far and fast from Dodge. Total Garbage and Waste of $40K.
Published: January 17, 2019
Scott of Cleveland, TX
Source: consumeraffairs.com

I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20
I purchased a 2006 Dodge Ram 1500 Mega Cab with a 6 lift and 35 tires on 20 rims 2 years ago from a Florida truck dealership. I enjoy doing the car/truck show circuit throughout the Northeast US with friends in it. It’s a beautiful truck and I got thumbs up everywhere I went with it. I was happy with it up until about 6 months ago. I noticed quite a few dimples in the paint on the driver side rear fender. A short period later, like a month, I noticed that the factory paint had a bunch of tiny bubbles in it which looked like pink dots. I took it to a few body shops in my area and 4 out of 5 called it solvent pop. They all said it was a Dodge/Chrysler issue. After speaking to Jamie **, who never returned a phone call to me, they said, No, sorry, but we cant help. Then they followed it with a because I am the second owner.” **! I decided to get it painted myself, so I have it for my spring and summer shows. The cost of a factory color paint job was $9,000-$10,000. A custom two-tone paint job was $11,000-$12,000. So I said screw it and went custom. It’s almost finished. I then spoke with two other Ram specialists (as they call themselves) Marylou and Matt and then they told me that if I would have waited, they could have help. And if I went to a Dodge/Chrysler certified body shop, they could have done something to help me. After hearing this, I flipped out. Why wouldnt they tell me this from the beginning? Why couldnt they have told me this from the start? I also told them I would be happy splitting the cost 50/50, but they said no. So now I am looking to get the entire cost of the factory paint work, as they should give me for all this ** grief.I am still fighting with them about this. Nobody from Dodge/Chrysler other than the dealership owner that I get it serviced at has seen it. I sent photos to Jamie ** and had to send a nasty and a bit personal email to get a response. Within 3 hours, I had a response and I was provided a survey to rate the service. Within another 2 hours of my negative response, an email was sent back to me telling me that they were standing behind their current decision. Why wont Dodge/Chrysler stand behind their product? If they keep up this crap, Detroit is in big trouble.
Published: April 19, 2012
Mike of Bay Shore, NY
Source: consumeraffairs.com

I purchased a brand new 1500 quad cab with 3 miles on it. Now the truck has
I purchased a brand new 1500 quad cab with 3 miles on it. Now the truck has 329 miles and the radio has stopped working. I either get a blue screen, black screen, no backup camera, etc. I take it to the dealer and am immediately told they cant have anyone look at it because they are too busy. I refuse to accept that answer and seek out a manager. The manager, not happy I have disturbed his coffee break, comes out and confirms my problem. Then says come back and we will take care of it on your next oil change. What? You want me to wait several thousand miles, I dont think so. I have now escalated this to the owner and am awaiting a response. I will follow up.
Published: December 24, 2014
Adam of Pleasanton, CA
Source: consumeraffairs.com

While picking up the 2007 Ram, I found water under the back seats. The sale
While picking up the 2007 Ram, I found water under the back seats. The sales representative assured me it was due to the cleaning and washing of the truck, and if this was a window leak, the dealer will service it. It rained last night, and I found plenty of water under the seats. Now the dealer sale representative and manager denied seeing and saying that the dealer would be responsible for the leakage. I need the rear window to be repaired; the rain or water is affecting the structural integrity of the car due to corrosion. Needless to say, the mildew and smell inside the car is not acceptable. If I would have been aware of this issue, I would have never bought the truck.
Published: September 20, 2011
Roberto of Spanish Fort, AL
Source: consumeraffairs.com

My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BR
My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter. In the meantime, we have to pay $558.00 per month for a defective product, that was advertised as a great RELIABLE product, and we are not even in possession of at the moment. Its not the dealerships fault. They did not make the defective truck. It is the manufacturer and product supplier that created this vehicle that you cannot even drive. Very angry with Dodge that they would not even test their own products before shipping to stores. Thank you for the headache, hassle of dealing with customer service people who could care less that you are out of money on a product you do not even have or can use, and the aggravation of a family of four now down to one vehicle. Will not recommend to anyone to buy. I want them to take back their defective product and void the sale. That is it! But you have to jump through numerous hoops to get them to take back their OWN defective product!!!
Published: June 27, 2018
Kim of Shelbyville, KY
Source: consumeraffairs.com

Under 10,000 miles and truck began shutting down because of DEF injectors.
Under 10,000 miles and truck began shutting down because of DEF injectors. Happened 6 times! Injectors replaced, now many miles later, my truck is in the shop and they are telling me, gonna cost $2,000.00 to fix DEF. This is overwhelming to say the least. Same problem. Never will I purchase a Dodge again.
Published: September 2, 2016
Craig of Vamcleave, MS
Source: consumeraffairs.com

Purchased a 2011 dodge 1500 4x4 Laramie 5.7 Hemi new in April 2011. Get in
Purchased a 2011 dodge 1500 4x4 Laramie 5.7 Hemi new in April 2011. Get in truck just seven months later and it will not drive. No gear action. Had it towed to the dealership and day one, the tech says he doesnt know the problem. Day two, doesnt know; day three, ask me why the transmission fluid looks new. Heck, I dont know, you tell me. Day four, informs me that its the transmission pump. Its shot. In seven months? Ive been seeing a lot of transmission complaints about dodges. Makes one wonder.
Published: November 22, 2011
D of Adelanto, CA
Source: consumeraffairs.com

2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles lea
2500 Dodge truck 2006 Cummins diesel 4x4. Oil pan rust thru 98000 miles leaking oil. Never heard of this in my life. Cheap steel.
Published: July 28, 2015
Michael of Jamaica Plain , MA
Source: consumeraffairs.com

2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new a
2016 Ram 2500 Cummings Diesel Laramie, purchased 3.5 months ago brand new and has been in the shop for 11 days with front end noise and vibration issues that started at 4600 miles. The truck is still at the dealer with no answer how they will fix or when I will get it back. Very disappointed with Manufacture! I would not command purchasing any product from this manufacture.
Published: September 8, 2016
Mark of Bensenville, IL
Source: consumeraffairs.com

I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out.
I bought a new Dodge Ram 1500 4x4 on 03/26/2012. The warranty has run out. The truck currently has about 60k + miles on it. The truck started making a whining noise from the rear end. I brought it to my local Dodge dealer to get it looked at. Turns out its the rear end pinion bearing that went bad. The mechanic told me that I might be in luck and that there might be a recall on this rear end. He did some research and found out my VIN number did not match the recall. The repair that the recall calls for is the same repair they did on my truck. The pinion bearing they took out of the truck was trashed due to lack of proper lubrication, the reason for the recall. I called the RAM customer assistance office and received no assistance with this repair.This lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and or cause a crash without warning. The last sentence was pulled directly from the recall advisory that for some reason does not include my truck yet the problem I had is just like the recall. RAM really needs to get this checked out before someone is injured. If you own a 2012 Ram 1500 get it checked out. Safety Recall K36.
Published: March 20, 2018
Doug of Macon, GA
Source: consumeraffairs.com

2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It
2014 Dodge Ram 3/4 Ton Diesel Laramie - The day I brought the truck home It showed a problem with the tire sensors. I called the dealer to make appointment asap and since then it has been in 3 times for the same problem this time now they have had it for seven days and still nothing! I do believe the dealer is trying but Chrysler is not interested or really not into customer service. The only answer I get is Chrysler engineering is working on it (BS). This is the first Dodge I have ever owned and will most likely be the last. I have always bought Ford Trucks but all my friends had Dodges and talked very highly of them so thought I would try - bad mistake. Call me if you want more details.
Published: August 31, 2014
Richard of Sunriver, OR
Source: consumeraffairs.com

Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out i
Ram 3500 diesel 2014 - 66k for the truck. 4 weeks in the shop to find out it has no power out of the hole. Strap a ratchet strap around the hitch and to a 4 inch tree truck wont do anything. Back over a 8x8 wood block truck wont do it. Pull my fifth wheel horse trailer 15k from a dead stop on a hill you will be backing down.....
Published: February 18, 2015
troy of St Paul, MN
Source: consumeraffairs.com

I own a 2016 Dodge Ram 2500. I was having transmission problems as a result
I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.
Published: July 21, 2020
Maria of Utica, NY
Source: consumeraffairs.com

2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
Published: September 20, 2018
Mel of Parshall, ND
Source: consumeraffairs.com

Love the powerful engine, but not worth the headaches. Tons of recalls... 3
Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!
Published: December 3, 2018
Jaime of Ishpeming, MI
Source: consumeraffairs.com

After returning from Calif to Wyoming, during a severe Ice & snow storm
After returning from Calif to Wyoming, during a severe Ice & snow storm, my 2014 Ram 3500 4x4 26,000 mi truck was stuck on the ice in my gravel driveway. As it says in the users manual pg 196. to become unstuck use a rocking motion by shifting from reverse to drive, turning front wheels right to left. Common practice for someone who has owned 4 wheel drive vehicles all of their lives. (I just turned 65 and have driven in severe conditions most of my life.) When placing vehicle in drive, the CV U joint off the transfer case side of the front drive line broke causing the vehicle to shut down. I placed gear selector in park, turned the engine off and I had to use my own tow service to get vehicle to the Dealer. (Road side assistance was a JOKE.) Will only tow 30 miles, dealer is 50 miles away. The dealership did a digital imaging, involved the district manager who sent it to be reviewed by Chrysler digital imaging review.A case had to be opened by Detroit Chrysler Customer Service. Chrysler has found me at fault for being stuck in the snow and ice in my driveway. Snow depth was 6 inches with 3 inches of ice underneath (Like I could have chose to divert the storm) and Chrysler will not warranty the vehicle and is calling this ABUSE. Now I have to get an attorney involved to replace the front drive line and (replace transfer case wiring) harness is $2,750.00. To replace drive line and solder 6 wires back together $1,350.00 at my expense. I have had to go to Chryslers top management supervisor. Still waiting. There is no way that spinning your tires on ice and snow can break a drive line CV U joint. (The vehicle was running in low range at 20000 rpm when this happened) I have owned several new 4x4 trucks, never have I broke a drive line CV U joint. They have worn out but never broke like this New Heavy Duty Ram 1 ton truck has. It also has a front end alignment problem - the (right front) wheel keeps cupping tires. This is another case I have to open with Chrysler. This is the 3rd time for repair for this.. also touch screen radio has been replaced, another problem. Cost of unit $3,000.00. They fixed without a problem but the dealer damaged dash and had to pay for a new dash replacement.This truck has been in the shop for repair for 1 month during the 2 years I have owned it and still climbing and they give you no rental vehicle unless you buy the extended warranty another $2,000.00 -- $ 60,000.00 and 3 years bumper to bumper warranty, drive train 5 years or 100,000 thousand mile (means nothing) if Chrysler is not forced to stand behind it. This truck Is a $60,0000.00 pile of JUNK. My 04 Chevy Duramax 1 Ton has 45,000 miles on it. Never been in the shop since the day I bought it June 2004 like new to this day. Tows heavy loads and has never broke a drive line or worn out a U joint and has been stuck in snow and ice several times in the past 13 years.
Published: December 24, 2016
Greg of Thayne, WY
Source: consumeraffairs.com

My new Dodge Ram 1500 truck w/ hemi 8 speed transmission. When driving, it
My new Dodge Ram 1500 truck w/ hemi 8 speed transmission. When driving, it shifts into 4k RPM. On take off at 15 MPH it will be at 3k RPM until you get off the road and restart. And this is been happening since I bought the truck in July. Dealership gives me the run around when I take it in. They say no codes, nothing is wrong with it.
Published: September 29, 2015
Debra of Tallahassee, FL
Source: consumeraffairs.com

Horrible!!! My Dodge 3500 dropped its 4-wheel drive towing 1/3 of the weigh
Horrible!!! My Dodge 3500 dropped its 4-wheel drive towing 1/3 of the weight its rated for. It has never been fixed by dealership right since. Its spent over 6 months of the past year at the dealership. I made an appointment. It took two weeks to tell me whats wrong. Now its been there for 3 months and they cant figure out how to put parts in and think they need more parts. Ive talked with Chrysler corporation which just says its on the dealership. Ive talked to a lawyer now. Ive owned Chevy, Ford and Toyota trucks. Never been treated like this. They wont even offer a rental truck. Buy any truck besides a Dodge. Horrible company.
Published: April 29, 2020
Ryan of Ukiah, CA
Source: consumeraffairs.com

In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Ei
In January 2013, we purchased a new Ram 1500 Longhorn - over $65,000.00. Eight months into ownership the air ride suspension system failed. Chrysler and 3 dealerships denied any issues with it. We are now in March of 2014. Truck has not been safe to drive since October 9th, 2013 due to failed suspension. Compressor overheats, ABS and Trailer brake system have thrown error codes for immediate service, Nav system randomly starts and was stuck on US roads, radio works on its own, heated and air conditioned seats work occasionally. The list goes on and on. Dealership says too bad. We dont want it back. Chrysler Canada also not helpful to resolve. Dealership has attempted to rectify with assistance from engineers but they have no idea what is going on with truck. 1 dealership in Red Deer Alberta kept clearing codes saying nothing wrong. We have pictures yet they continually deny, deny, deny. Nobody cares - we are just the little guy and are now stuck paying for a truck that is not safe enough to be on the roads.
Published: March 3, 2014
Phil of Penhold, AB
Source: consumeraffairs.com

Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service d
Five Star Dodge Warner Robins - I brought my 14 Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldnt have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
Published: December 6, 2018
Kyle of Bonaire, GA
Source: consumeraffairs.com

The new Ram truck is awesome. We love the truck so far. We dont drive that
The new Ram truck is awesome. We love the truck so far. We dont drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.
Published: December 5, 2019
Michelle of Peoria, AZ
Source: consumeraffairs.com

I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrys
I took my truck in to remedy the MIL light. The dealer (Somerset Jeep/Chrysler) took the transmission all apart and then told me they cant get the parts to fix it. I called a dealer that told me the parts are readily available. Now the repair shop wont answer my calls. I explained to them I cant be without a truck as Im a building contractor, but to no avail. Off the record, a parts man who told me the parts are available said that because its a warranty work, there is no money in it for them. Well, there wont be any money in it for them when I buy my next new truck either. A Ford!
Published: May 30, 2012
Jim of Tiverton, RI
Source: consumeraffairs.com

2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant cont
2016 Ram 1500 Hemi. Stopped running Saturday. As of Wed no significant contact from Ram and virtually no contact from Ed Voyles dealership. Id say they dont know whats wrong except I cant get anyone on the phone. Ram seems to be avoiding me so they dont have to give me a loaner and the Ed Voyles rep must be sitting on the toilet all day because he cant seem to pick up the phone. Thank goodness Georgia has strong lemon law, counting up to 30 then they have to buy it back.
Published: September 14, 2016
Dan of Marietta, GA
Source: consumeraffairs.com

Bought a Ram 4500. Had 6 weeks then dealership had for 6 weeks due to a fau
Bought a Ram 4500. Had 6 weeks then dealership had for 6 weeks due to a faulty fuel tank. Customer service at Ram headquarters agreed to send me a goodwill gesture then revoked the offer. Truck was bought for Hotshot business. Lost over twenty thousand and then they kicked me again by revoking the goodwill gesture. Sorry people.
Published: July 3, 2017
James of Spring, TX
Source: consumeraffairs.com

Comfortable to ride no matter how far. Feels safe and solid. Toss anything
Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.
Published: December 14, 2019
Andrea of Beaver Dam, WI
Source: consumeraffairs.com

I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truc
I am the original owner of a 2008 Ram 2500 w/ Cummins 6.7L engine. The truck has been serviced religiously. I purchased the vehicle because Cummins has a stellar reputation. Or so I thought. As soon as the warranty expired, the engine computer motherboard failed. The cost was $3,000.00 and it took three trips to the dealer to completely install the motherboard correctly. Hey, things happen, correct? Recently, I have had a consistent engine light on. At 70,000 miles, I took the vehicle in for service. After a diagnosis, the code of P2262 was the most prevalent code and it signifies a turbo failure. Replacement cost is $4,901.00. I called Dodge to express my concern and they refused to stand behind their product.While I have researched blogs and forums for a reasonable solution, at the end of the day, I have a Cummins diesel engine, with two major failures, before the vehicle turns 70,250 miles. This is an inferior product with an inferior organization (Chrysler-Dodge) standing behind it. Run, dont walk, away from FCA (Fiat Chrysler).
Published: July 26, 2017
Robert of Ponte Vedra Bch, FL
Source: consumeraffairs.com

Executive Summary: The American Automotive Industry as we once knew it and
Executive Summary: The American Automotive Industry as we once knew it and in some circumstances its new European/Asian owners has and continues to set higher and higher standards for not only our convenience, but always with safety in mind. And having had and witnessed some really bad automobile accidents, I for one am grateful for their due diligence.This document speaks to the topic of safety. The DEF System warning that shuts trucks down after some pre-defined distance is dangerous to all who own or operate one. Many of us spend countless hours in our trucks and often at remote locations. This piece of programming needs to be recalled and adjusted such that it does not shut down the truck, but simply warns the operator of the need for service as quickly as is reasonable.The Solution: Reprogram the controller module and change the service warning limitations such that they are benign but not ignored. The Benefits: Safety of all customers and consumers driving our highways. The call to action: Reprogram the controller module and change the service warning limitations. I purchased my second (new) Dodge Ram Laramie Longhorn 3500 Dually 4X4 in July of 2013 from Allen Samuels Dodge on the South Loop in Houston, Texas in July 2013. Up until the circumstances Im about to describe, I can honestly say Ive been happy with the product and its performance. And, since I spend a significant amount of time in my truck with or hauling animals, reliability and safety is constantly on my mind. Getting stranded at any time is not an option although flat tires are often unavoidable on the trailers.December 2, 2014. I am a senior consultant for a small firm where we support an engineering software application that requires occasional out of state travel. This past December the firm received a call from a client that had an emergency and needed someone on site within 48 hours to assist them for a month or more. I packed, kenneled my dog and headed for Wilmington, NC from my home in Bellville, TX within 12 hours. I chose to drive due to weather conditions at the time, not wanting to get caught in any airport delays. Again, time was of the essence and with just under 48,000 mile on the truck had no reason to believe there would be any systems issues. The oil had been changed the day prior, tire pressure was good, DEF tank was full and I had just fueled up.December 3, 2014. I was sitting in traffic on I-10 just 20 miles outside of Baton Rouge, LA when the DEF System warning of the need for service within 200 miles needed to occur or the system would kick in a governor that would prevent the vehicle from going more that 5mph. I immediately contacted the Dodge dealership in Baton Rouge (Salsburys Dodge, 9550 Airline Hwy, Baton Rouge, LA (225) 926-8800). They were terrific, I had them replace the fuel filters and according to their accounting, they flashed the module and I was on my way in an hour and a half. Its now after 5pm. I needed to make Mobile, AL or beyond that night.December 4, 2014- February 24, 2015. I returned home on January 15, 2015, have had a couple of oil changes, radiator flush and new antifreeze added at a RAM dealership in Wilmington, NC, more DEF added to the tank and were now at 54000 plus miles. The late afternoon of February 24, 2015 I was heading home from Houston, TX and the DEF System warning came back on. Once again I have 200 miles to get service. Since the Tommy Vaughan Dodge Dealership is the closest to my home at this point and I had a good friend who had just purchased his RAM from them a couple of months ago, I headed in on the morning of February 25th. 100 miles before the DEF System programming will shut me down. I made the call to Tommy Vaughan and scheduled service for in the morning at 8am.February 25, 2015, 8am through February 27, 2015 4:30pm. The initial item noted was the need to replace the air filter. This did not resolve the DEF System error message as was suggested. The folks at Tommy Vaughan Dodge worked tirelessly for the next three days troubleshooting the issue and appeasing me. None of the module errors alerted them to the real issue. It took numerous calls to Chrysler by them and me to get technical support to their personnel with little or no success.I contacted my service manager at Allen Samuels to determine if she had experienced anything similar. She suggested it was the DEF System Pump. Additional diagnostics proved this to be true. Still no success with DEF System pressure through the injector. Turned out this needed to be replaced as well due to the failure of the pump. ONLY after much frustration (mine), the issue is resolved and Im back on the road. Three days later. Loss of work is 30 man-hours at a consulting rate and more frustration than you can imagine.A consumer at the mercy of failed manufacturer procedures. Total cost of repairs was just under $1300.00 (warranty on the DEF System parts had exhausted at 50,000 miles. I had just above 54000). RAM was not willing to help me out with the cost of parts and labor. The pump and injector should have been RECALLED in that nationally, there are 70 of these pumps on back order for RAM. What do the folks do that cant get parts? Lose use of their vehicle or is the DEF System temporarily by-passed, I wonder? So, why the long letter and what do I really want?I want the DEF System module that is programmed to shut the trucks down at 200 miles to be re-programmed such that you get the warning that the system needs service, but does not put me and countless other drivers like me across America in a potentially life threatening situation as a result of Clean Air Act mandates.I have hauled horses across the United States, served as the equine ambulance driver for horses that were on their way to colic surgery (two hours from a venue in Montana) and drive 75 miles one way to work each morning with animals and people at home relying on my safe return for their well-being. My 2013 RAM cost me $65,000.00 (it was my second in a two year period, I purchased my first $55,000.00 RAM in 2011).That all major automobile manufacturers put every single diesel truck owner in America in harms way is unacceptable. How many wrecks are caused because a driver was suddenly shut down to 5mph, or could not get to dealer within 200 miles to address DEF System issues? Why are 70 DEF System pumps on back order? How many are on back order for the other truck manufacturers?In my own case, the Columbus, TX service department had to go to Brenham, TX to get the replacement pump and to La Grange, TX to get the injector. And where I am grateful to their heroic efforts, what if I had been stranded in a far more remote location? With a 40 trailer and 8 horses in tow heading to an international event 3000 miles from my home? What is Dodge going to do for me then? Or FORD, GM, Chevrolet? What if the DEF System had been in place during Hurricanes Katrina or Rita or Ike? Would we have been shutdown on a crowded Freeway attempting to escape harms way? What about the next hurricane season? Emergency vehicles? What if youre in the ambulance thats headed to a hospital some 200 miles away and the DEF System warning occurs. Do you mean to tell me the ambulance will need to be out of service until a service department can find parts?I ask, do you have three days to wait for a situation that was completely avoidable? Im not a bureaucrat; Im just a working person. Like all my friends that own diesel trucks that are in the same situation Im in. Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down.Im all about cleaning up the environment meant even if its with a colorless, odorless product that can kill people and animals if accidentally ingested, and although Ive not tried it, I understand its pretty good at cleaning stains on concrete. But dont leave people stranded because of pre-determined mechanical obsolescence (in excess of 50,000 miles or is it base upon vehicle operational hours?).Do the right thing. Recall all the DEF System equipment and replace it, reprogram the DEF module warning system and stop shutting people down. Thank you for your time and consideration. This document will be sent to all the major US and European automotive manufacturers and made public via DEF forums and all forms of electronic communications effective immediately including Consumer Report. Once this recall is in place to include the reprogramming of the DEF Module, I will follow-up with a thank you letter to all.
Published: March 2, 2015
donna of Cat Spring, TX
Source: consumeraffairs.com

Purchased vehicle at dealership, good mileage, good condition in 11/2011 fo
Purchased vehicle at dealership, good mileage, good condition in 11/2011 for $32,000+. We have always provided good maintenance to all of our vehicles. In 01/2015 due to an engine warning light, vehicle taken to dealership immediately. Thereafter, vehicle repeatedly taken for same problem. 3 months later and without a vehicle were told manufacturer was involved to solve the problem. Few weeks later case manager indicated unable to correct mechanical problem and stated as matter of fact, the vehicle was already old. We have vehicles older and still running good. How is it possible that the manufacturer is unable to provide technical assistance to their own dealership. Every time the dealership would call us to pick up the truck, we paid the bill and within 24 hours and on occasion, we could not even drive the vehicle out.After going back and forth, putting a lot of personal time to it, we sent a letter explaining our frustration, the poor customer care response, asking for a refund due to their lack of resolving the problems and finally sent a letter to their office in Auburn Hills, MI. We finally got a response on 03/2016 stating After thoroughly reviewing your request and our files on this matter, we respectfully concur with our previous decision. I am not sure which decision they are referring to. Someone within the manufacturer technical assistance failed to solve our problem. If they cannot, who else can? We feel we should be paid for a product Chrysler Dodge Ram could not fix. My hard earned money cannot be a loss. I sincerely feel victimized by big corporate.
Published: March 23, 2016
Lillian of El Paso, TX
Source: consumeraffairs.com

A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend
A week ago, on June 25, 2013, I arrived home at 4 pm and left with a friend and was notified by my neighbor at 6:30 pm that my truck which had been parked since 4 pm was fully engulfed in flames. He held water from the garden hose on it until the VFD arrived to extinguish what was left. The end result is that from the cab forward, it is totally burned to the ground. With only liability insurance on it, its a total loss with no idea how it caught on fire. The point of origin looks to be from the drivers side fender well area under the hood. Ive heard numerous rumors of the fuse boxes shorting out, and/or the avs shorting out causing the fire. Thus far, Ive not seen or heard of any recall from Dodge. Can anyone guide me to the correct direction for restitution for my truck that was in great condition with many more miles of dependability left in it or so I thought? Is Dodge going to stand behind their product that has been proven by other owners to have this problem and make good for it? Or just keep taking our money for vehicles with a lifespan of maybe lasting long enough to pay them off before just having to dispose of it?
Published: July 2, 2013
Trent of Cleveland , TX
Source: consumeraffairs.com

I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was on
I purchased a New Dodge Ram Ecodiesel pickup in November of 2017. It was one of the first ones made after the emission updates. The truck will not run properly after it sits overnight in cold temperatures. The dealer has had it in the shop at least 6 times. They tell me that Chrysler is working on a computer update for the problem. I did hire Lemon Lawyer, but they havent helped at all. This is my first and last Chrysler product! I havent seen the truck for almost a month. My dealer did give me an old truck to drive. But, that doesnt seem fair when Im making payments on my new one. I just want some answers and to get rid of this piece of crap. I use my vehicle for my office. I am on the road selling 5 days per week.
Published: March 13, 2018
Chuck of Hampton, IA
Source: consumeraffairs.com

1999 Dodge Ram 2500 Diesel is now 20 years old and no engine issues but hav
1999 Dodge Ram 2500 Diesel is now 20 years old and no engine issues but have replaced low pressure fuel pump due to factory issue. Steering is a little loose due movement of steering box so installed a stabilizing bar and much better but it is another factory issue.
Published: December 10, 2019
Bryan of Boise, ID
Source: consumeraffairs.com

Very poor customer service in regards to replacement of front seat padding
Very poor customer service in regards to replacement of front seat padding in my Ram 1500. The representative I spoke to said that it wouldnt be covered under warranty. They claim the seat padding was covered for 12 months or 12 thousand miles. The padding has broke down so far that it feels like youre sitting on the bars. They claim theyve known about this for 7 years but refused to do anything about the manufacturing process. In my opinion, Dodge doesnt care about customer safety or customer service. I highly doubt that I will buy another Dodge.
Published: October 16, 2015
James of Redding, CA
Source: consumeraffairs.com

I purchased a used ram 3500 for use on my farm and to pull my camper and ha
I purchased a used ram 3500 for use on my farm and to pull my camper and haul my sxs back in Feb 2016 with 44,000 miles on it. In July 2016 took a trip to Florida and the check engine light came on. Took in when I returned home they reprogrammed the pcm. hence turned off the light. At the end of July 300 miles later I went to Tenn. The light came on again on my return home. 30 miles from home the traction control 4 wheel drive and anti lock brake lights came on. So I scheduled an appointment for the following Friday. Dropped it off at 8 am the 5th of Aug. They have put 4 or 5 parts on it all have had to be ordered.They still have the truck 3 going on 4 weeks later and the part they say it now needs is on national back order until the 6th of Sept. I have tried to get my money back as its holding me up on things I need to do. The dealer says no and Chrysler complaint dept has done nothing but follow up with the dealer occasionally calling me... saying that it doesnt qualify for a buyback. How do you sell vehicles you can keep parts for and how long is too long to have to wait? My patience are done... MY SUGGESTION IS DO NOT BUY A RAM PRODUCT CAUSE THEY DO NOT BACK THEM. Since I work with the public and go above and beyond to keep my customers satisfied, I believe this is very poor customer service.
Published: August 29, 2016
petey of Danville, KY
Source: consumeraffairs.com

2006 dodge 3500 dually diesel 4x4 megacab - Love my truck dont get me wrong
2006 dodge 3500 dually diesel 4x4 megacab - Love my truck dont get me wrong. Paying for it is one thing, keeping it on road is another. Not looking for legal action but want to say I was very happy when warranty was over and didnt have to listen to Dodge dealers lie to me and repeatedly bring my truck in to be left for entire days to fix minor things repeatedly. Unfortunately first major repair as failed transmission which was just after warranty. Bought truck new and never abused a day, never towed more than 27 travel trailer and did all recommended service. Before warranty was up needed steering pump, tie rod fell off in driveway, many u-joints, rear of vehicle issues and vibrations, tach is sporadic, wiper motor, and more. At 76000 km they said e brake was screwed and as a favor would do work if I bought $1100 worth of parts because they were fixing warranty stuff anyway... I did. Now Im suspicious and curious about the e brake because I just paid a good shop $1900 to rebuild it because the e brake blew apart, my rotors were garbage, seals were taken out and such.... why? I have never abused truck or even used the e brake (may be one problem) and most kms are highway. 147000 kms on a 2006 in 2014.... never abused. I work away a lot and just want to go home and enjoy sports trips with kids... I am leaving out a lot but Im tired of writing and am still very pissed about recent bill. Am I missing something? Mechanic thinks I drove with e brake on for damage I had... I did not! Used to call truck my baby, but to save face I call her my old girl now. :) Wife begs me to buy a new truck. Funny thing is I bought this because its my dream truck and only way I could afford it was to purchase over 8 years like a moron... so Im still paying for it, lol. Dont know how long I will keep it because I really do love driving it and would die without mega cab but.... do the repairs ever end? Divorce over a truck? ;)
Published: February 5, 2014
dennis of Prince George, BC
Source: consumeraffairs.com

The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles
The fuel tank sensor stopped working on my 2012 dodge RAM with 19000 miles on it 5 days after the warranty runs out. Could not get my truck inspected until I got it fixed. 390.00 later I am back on the road. Contacted RAM. Nothing they could do for me as it was past the 3 years. I wonder if they had the truck programmed to break after the warranty ended. Truck was always maintained and never abused. I should not be having 390.00 repair bills on a truck with 19000 miles on it. I would never buy another dodge RAM!!!
Published: January 21, 2016
Mark of Clinton, MA
Source: consumeraffairs.com

Love the truck but hated the dealership. The only reason our new RAM receiv
Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronics. Most manufacturers include the electronics for free and Doge makes you pay either a monthly or yearly fee.
Published: December 14, 2019
David of Richland, WA
Source: consumeraffairs.com

2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and a
2003 Ram truck 1500 Crew PU 4x4 Quad - I purchased my Ram new in 2003 and absolutely love this truck. I take very good care of my truck and in return it takes very good care of me. Last week I had a roll over - sideways luckily and walked away without a scratch. This truck is built like a tank. Though the insurance company totaled it, I was offered a fair amount of settlement and intend to fix my baby up. Now, I did hear from several sources in multiple states that Dodges newer trucks are way below the quality level of their older models such as mine. What I cant determine is exactly when (what year) Dodge started messing with a very, very strong, dependable vehicle. So, for you folks that purchased a newer Dodge truck, I regret that you will not be experiencing the wonderful, dependable, strong truck of years ago. Dodge, you messed up and are losing and will continue to lose the large number of faithful Ram customers because you decided to ruin a wonderful product... So, so sad.
Published: July 29, 2014
Dorothy of Somers, MT
Source: consumeraffairs.com

On my 5th dodge vehicle. Never had any problems with any of them. I have a
On my 5th dodge vehicle. Never had any problems with any of them. I have a 2014 dodge ram crew 4 by 4 big horn hemi now just hit 10k miles. Good mpg for a big motor. Can even feel the 4000 pound being pulled by it. Great in the snow. Great truck and I still can do the regular maintenance myself.
Published: August 8, 2014
peter of Maplewood, MN
Source: consumeraffairs.com

I own 2 - 2015 Dodge Rams and 1 - 2016 Dodge Ram. 2 are 3500s. ALL 3 have p
I own 2 - 2015 Dodge Rams and 1 - 2016 Dodge Ram. 2 are 3500s. ALL 3 have premature front end tire wearing. Im talking less than 20k miles. On top of it all, the local dealership I purchased from said they dont know how to rotate the tires on the 3500s. Im at a loss that a service department can be so stupid!!! Plus, I get blue puffs out of exhaust with the 3500s when they start each morning. Also, the one 3500 has serious shifting issues. Trucks have been in 3 times each. Each time its been an absolute cluster and I have to physically remove my husband from the property or he was gonna lose it on these people. My father is the Fleet Manager at the dealership so I have to handle myself in a dignified manner but the dealership is blowing smoke up my skirt. I finally sent an email to corporate and NOW they sent a big wig down here and they are going to assess it. We all know how thats gonna turn out. Bottom line, no vehicle should have worn tires before 20k miles - ON ALL 3!!! Anyone else having this issue?
Published: July 3, 2016
Tami of Naples, FL
Source: consumeraffairs.com

I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I lov
I bought a 2006 Ram 2500 Quad Cab 4x4 with the Hemi in December 2005. I loved the truck for its looks, comfort, power and performance. I do not work the truck, except to plow my own 500 ft. driveway and to tow a 10 ft. enclosed motorcycle trailer to trade shows about 9 times a year, all under 200 miles each way. Other than that, it is used to commute to my shop, or for enjoyment, hunting etc. All was pretty good with it for the first 18K miles. Then the rear end went, with a bang. It went again about 20K later. The fuel pump, 5 injectors, 4 coils, all spark plug wires, intake manifold gaskets, and the catalytic converter went bad. Two O2 sensors, the headlight dimmer switch, the ignition switch and the body control computer failed. Both upper and lower ball joints on both sides had to be replaced along with the tie rod ends. Both right and left front axle u-joints failed along with the front drive shaft u-joints. The rear drive shaft u-joints failed.... 4 times EACH. The tail light electrical harness failed. The hood latch broke twice. The tailgate latch failed after 150 miles, causing the gate to fall open and dent itself on the trailer we were hauling. The e-brake failed. All four rotors rotted away, and 2 calipers failed. The front axle bearings failed. The bolts holding the left exhaust manifold rotted away, TWICE. The right hand manifold bolts failed once. The left side headlight harness failed. The catalytic converter failed again. The transmission shift control malfunctioned. The muffler rotted out. The tailpipe fell off. The oil pan rusted through. The air conditioning blender doors broke twice..... $1000 each time. The serpentine belt tensioner fell off. The anti-lock brake controller failed. The left side of the pickup box rusted through above the wheel well. The sliding rear window leaked from day one. The headlight switch broke. The body control computer failed a second time. The check engine light came on for a total of at LEAST 40 times, and was checked, reset, fixes made and turned off each time. AND, that was only after I only started counting after the first year. AND, all of this took place in 62,000 miles. The truck cost me $8500 out of pocket for the last year I owned it. After 62K miles, I FINALLY got rid of it. And, I am NOT hard on my truck. I have another vehicle for work. THIS one was for pleasure. It received proper maintenance and service, and still was a POS. NEVER buying Dodge again, and this was the fourth I had........ NEVER again.
Published: February 20, 2014
Tom of Readsboro, VT
Source: consumeraffairs.com

I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine.
I bought new a 2008 2500 Dodge Ram work truck with the 6.7L Cummins engine. I pamper this truck. it is almost shameful how lightly I use this machine, but sometimes I need to tow small work trailers while the truck is loaded over short distances. It is a manual shift 6 speed. I now have 45,000 easy miles on it. I am now 1,000 miles into the second clutch on the truck, and (thanks to Crown Dodge in Ventura Ca. and some worn-out ball joints) I am $6,400 poorer! I was told then that 35,000 is all you can expect out of a Dodge clutch. The truck also only gets 12.3 MPG empty on the freeway!Why has this expensive work truck worn out so quickly after so light a work load and low miles? Why do my friends with similar trucks get 20 MPG? I guess I need to try and trade in this truck and buy something that will hold up. I dont think it will be a Ram. Perhaps, the unions could fix my problems!? This is shameful.
Published: December 26, 2011
John of Wilson, WY
Source: consumeraffairs.com

The truck is an excellent version this year. Lots of room and very comforta
The truck is an excellent version this year. Lots of room and very comfortable. The interior is well designed and easy to operate the instrument panels. The handling of the Ram is a bit tough because of the rear of the truck being so light but Ive added weight by placing blocks in the bed and covering them easily as not to be seen. The price of the truck is a bit costly. With gas prices rising they should bring the price down. Otherwise the performance and durability are worth the money. I would recommend this truck to all. Go and check it out. You will not be disappointed.
Published: December 15, 2019
Thomas of Brooklyn, NY
Source: consumeraffairs.com

Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back
Bought a 2015 Ram 1500 quad cab. I tried the window lock and only the back 2 windows lock not the right front. Well after dealing with a dealer they finally got back and said this is the way it should be. I dont buy it. I wonder if it locks on a 2 door truck? Contacted other dealers on problem. All said right window should lock. Contacted my dealer. They sent me paperwork that this is normal operation for the ds trucks. I dont why they would allow this being in my case kids or dog can roll window down. Not good!
Published: June 29, 2015
DAVE of Crystal Falls , MI
Source: consumeraffairs.com

I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drov
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if its illegal, and their pump is bad, shouldnt Dodge pay for it? Its not my fault or any other ECODIESEL drivers fault that they manufactured a faulting part. I think Im going to put a sign on my doors that read DONT BUY A DODGE...THEY WILL BREAK YOUR BANK.
Published: December 1, 2018
Johnny of Hattiesburg, MS
Source: consumeraffairs.com

A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer ha
A friend and I bought two 2008 Dodge Ram trucks. At the time, the dealer had them sale priced by almost ten thousand dollars! How could anyone resist such a bargain! However, we should have heeded the old saying You get what you pay for. Well, right from the start, my trucks transmission shifted hard from first to second. I took it in and the serviceman said The transmission needs to break in. WHAT!!! I thought he was joking but he wasnt!!! So after 5000 miles, the problem continued and the dealer said there is nothing they can do about it. I traded it and bought a Ford. Consequently, absolute flawless operation with the Ford F150 for years now!!!Secondly, my friend’s truck would burn out a transmission solenoid every time he put his truck in four wheel drive. Meaning, he could not take it out of four wheel. To date (2016) the dealer has NOT been able to repair the problem!! He also has numerous other problems since he purchased it and unfortunately, cant afford to buy a new truck. My opinion, Chrysler makes subpar products having so many flaws. They just cant keep up with offering corrected solutions or remedies to repair them (or just dont care to as a way of doing business). Rather, the dealers teach their employees how to double talk (lie) to confuse the customer so they (the customer) will be convinced that pigs can fly.
Published: January 11, 2016
Choncho of Dallas, TX
Source: consumeraffairs.com

My husband and I purchased our 2013 Dodge Ram 1500 on August 8th of last ye
My husband and I purchased our 2013 Dodge Ram 1500 on August 8th of last year. Our first issue was the a/c took it to the dealership. They did the dye test and said everything was fine that it was just over charged within 2 weeks. I was calling them again because it was not fixed. They tell me to bring it back, they did the dye test again and found a bad gasket, problem fixed!! Now our second issue is well we dont know. The dealership dont know either. The traction stability light was coming on and staying on while at the same time the tire pressure sensor is beeping and flashing in the dash. I called the dealership starting on the first of September and I called them everyday. I was told by one of the service associates that unless it doesnt start or leaves me stranded, then it should be fine just keep driving it. 4 associates, 2 managers and over a week later, they call me to bring it in that was on 9/10/14. They still have our truck and still dont know whats wrong with it. Im so frustrated and dont know what to do!!
Published: November 4, 2014
B. of Roff , OK
Source: consumeraffairs.com

Less than 10000 miles the rubber under the clearance lights had to be repla
Less than 10000 miles the rubber under the clearance lights had to be replaced. Dealer said they were dry rotted it was causing water to leak into my cab. Truck has a constant shake above 65, dealer says nothing is wrong even though you can visibly watch the passenger seat shake like crazy while driving. 30000 miles water is leaking into my cab again. This time through my rear brake light (with camera). It stained my ceiling which they ended up replacing. Also the paint is severely flawed. It looks like I drive my truck through a gravel pit behind a tractor trailer at 75.Rockers are rusted inside of door head bubbling rust. Under paint bumper has bubbling rust... what do you think Chrysler says rock chips. Yeah a rock chip somehow caused rust to bubble under the paint without leaving a chip.... Truck is complete garbage. Dont waste your money. They slap a warranty on it to make you all warm and fuzzy but when there is a problem they dont do anything to fix it. I wish I could give it zero stars.
Published: July 25, 2019
Christopher of Clay, NY
Source: consumeraffairs.com

The 2001 Dodge Durango is the biggest mistake of my life. About 16 months a
The 2001 Dodge Durango is the biggest mistake of my life. About 16 months ago, I bought a 2001 Dodge Durango. I only had it for 9 months when the engine started to make a loud, knocking noise. I kept all my oil dates and maintained the vehicle as needed. I was told that I needed a new engine. Not only that, but I had several issues with steering and air conditioning. I bought the truck because of the Dodge reputation of being a good vehicle. Now, I owe money on a truck; and Im paying for something I cant drive. Instead of fixing it, I am going to have to junk it. I am truly disappointed in Dodge. I have lost so much money for nothing. I am asking for help before I decide to junk the truck. Can anyone help me?
Published: February 21, 2012
Dustin of Hoopeston, IL
Source: consumeraffairs.com

2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for
2009 Dodge Ram 4X4. On December 2, 2011, I took the truck to dealership for seat belt light in dash. They could not fix the first time. Second time, they fixed the light. After that, the gas gauge was stuck on full. Three times I took back the truck, still not fixed. The dealership emptied 1/2 tank of gas and dispose of it. The gauge moved to 3/4 after they called me to pick up the truck. I was told the problem was corrected. I filled up the tank with gauge showing 3/4. It took 21 gallons. The tank capacity is 26 gallons. The gauge is back to full and will not move after 80 miles. The truck has 17,710 miles. As of Jan. 4, 2012, the gas gauge is still not working. I will not rest until this truck is fixed, then trade it in for a Toyota or Ford. 3 years warranty ends on March 31, 2012.
Published: January 6, 2012
Vince of Bear, DE
Source: consumeraffairs.com

Dodge Ram pickup. I want to start by saying this is all my personal opinion
Dodge Ram pickup. I want to start by saying this is all my personal opinion, take it or leave it, I just wanted to share my experience for anybody that is considering purchasing a diamer chrysler product. I have purchased over 179K personally of Dodge, Chrysler Jeep products, (this is not including the interest paid for financing) and I am truly upset over the lack of customer service for loyal customers as evidenced by the below correspondence from the corporation customer service. I also require fleet vehicles in my business, and have not included the dollars spent for dodge products (Trucks and Vans) in the totals.I would like to warn anyone considering a Dodge, Chrysler, or Jeep product to do your homework and remember the old adage of you get what you pay for and the mantra that I am sure that the executives of the corporation have posted on their desks: PT Barnum: there is a sucker born every minute! My fleet vehicles over the last 25 years have included all makes and models, the dodge trucks have the worst record for duration of any of the other brands we have purchased. Generally we have to retire the Chrysler products at less than 100K miles, due to major failures or repeated minor failures. I made the decision to retire a RAM 1500 at only 30K due to repeated failures, a/c, sensors, rear end, etc. although these items were all covered under warranty, in the service industry, lost time is lost money, not to mention the transportation to the dealership, and all of the other associated direct cost. We traded it in on a Ford, it now has over 250K on it and is still running strong. With only the standard wear items being replaced, tires, belts, brakes, etc. I purchased the dodge vehicles personally due to the lower initial cost and the body styles and physical appearance. SUCKER!! I write this to warn anyone that is considering a product from this company that you can either pay now, or pay later.
Published: January 30, 2014
Daniel of Oklahoma City, OK
Source: consumeraffairs.com

2006 dodge dually 3500 megacab. I bought new..had all the required book mai
2006 dodge dually 3500 megacab. I bought new..had all the required book maintenance done. The six years I had it I spent $9000 in repairs. Everything from a 700 exhaust system to ball joints to tie rods..Universal joints...the last straw was a bad fuel ejector and bad computer control module. They said 4000 to fix..I would have went for a ford but they had my truck on the racks. I traded for a 2012 Laramie 3500 dually megacab. .12 miles a gallon..my other truck 5.9 got 22 to 23 mpg. Just seen a recall for the front end...thinking about trading for a ford before the headache begins. By the way my 06 only had 113000 when I traded it.
Published: January 26, 2014
Brian of Winthrop Harbor, IL
Source: consumeraffairs.com

We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 wit
We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week. On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husbands company truck (we own Marsh Lawn Care). We need it back or answers. We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.
Published: July 5, 2018
Melissa of Fayetteville, NC
Source: consumeraffairs.com

I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front t
I have a 2013 Dodge ram 3500 4x4 diesel dually. Im on my 3rd set of front tires. The truck has 36000 miles on it. Will not hold a front alignment. Dodge is aware of this problem and offers no repair solutions. The tires are worn out before the recommended oil change.
Published: December 16, 2015
Kenneth of Vancouver, WA
Source: consumeraffairs.com

I Love my truck from inside out, if Ive ever had a problem they were right
I Love my truck from inside out, if Ive ever had a problem they were right on it. Im an female but I wanted a truck and Im so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!
Published: December 13, 2019
Kristi of Greeley, Colorado
Source: consumeraffairs.com

Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. I
Where do I start? My truck is a 2016 RAM 2500 6.7 Diesel. 4k miles on it. Ive only had it 3 months and been to dealer twice each month since bought it. Windows had bubbles in them. Alignment issues - pulls to the right. Service manager said this is very common meant while my front tires are wearing out badly. Shimmy at steering wheel at hwy speeds. Service ABS system displays at every start. Told be service rep, basically not to expect much since most of these trucks i.e 2500 are all doing it that it will continue to have a pull on the alignment. Going in to dealer again tomorrow second time in one month for same issue on alignment.
Published: September 20, 2016
Noe of Vista, CA
Source: consumeraffairs.com

I purchased my 2007 2500 diesel truck brand new from the dealership. After
I purchased my 2007 2500 diesel truck brand new from the dealership. After 3 months, the truck was in the shop for the first of many visits. By 40,000 miles, I had replaced the batteries 3 times, driver and passenger HUB assemblies, wheel seals and 4-wheel drive. By 60,000 miles, the transmission was blown. By 80,000, a death wobble had started that is unfixable. Its in the shop every 2 months for the same fix. This truck has been a piece since the first day. I have owned nothing but heavy duty trucks for hauling livestock and ranch life. I bought this truck because I was told you can get hundreds of thousands of miles on these engines! This truck hasnt even made it to 100k and trust me, it wont either.
Published: January 3, 2012
Cristal of Farmington , NM
Source: consumeraffairs.com

I manage a small ambulance service in rural Louisiana and have 3 Dodge Ram
I manage a small ambulance service in rural Louisiana and have 3 Dodge Ram 4500s. Cummins diesel. Two of the units are 4x4. At 37000 miles we had a total failure of the front U-joint that caused a catastrophic failure and burst a huge hole in the front transfer case that caused the unit to literally come off of the road and broke the transmission housing and pulled all the wiring harness out from under the unit. Needless to say we had to be towed and thank God there was no patient on board. The vehicle had only been placed into 4-wheel drive once since it was new and that was only to test it out to see if it worked. We maintain the vehicles every 7500 miles and that includes greasing the drive train.When we took the vehicle to our local dealer (big mistake #1) the service manager and his incompetent staff gave no less than 5 reasons why this had occurred. After each excuse was refuted they finally said that Dodge was refusing to warrant the vehicle due to maintenance neglect. They said that the front drive shaft had not been greased. There is no mention of the front U-joint grease fitting other than a small 1 inch by 1 inch sticker under the hood on the right cowl. When I asked all the other dealers in the region about the front U-joint they either didnt know that it existed or call in a maintenance free joint. I searched and searched for the grease fitting (which doesnt exist) and finally had a good local mechanic drop the front drive shaft and we found a small pressure hole valve that can be entered with a special device to introduce grease into the joint. The dealer blamed Dodge and Dodge blamed the dealer for not honoring the warranty. Both parties lying at this point. When the local dealer finally had our unit repaired after 3 months in the shop, the total bill was 16000.00 dollars. So the moral of the story is, if you have a 3500, 4500, or 5500 4x4 Ram you better drop your drive shaft NOW and put some grease in the port that no one knows about or you will be faced with a massive bill. It is also worth mentioning that you are supposed to do this at every oil change. The U-joint that the local dealer put in new was put in without grease, as I went straight to a competent mechanic and had the shaft dropped to find out. It took 16 zerks of grease before it filled. So basically they put a dry joint back in and we were headed back down the same road to destruction. The local dealer did absolutely nothing to help and therefore have lost years of routine maintenance work due to their sorry practices. Bad business decision. I know take all of units out of town for work. All Ram 4x4 owners better beware!!
Published: August 11, 2016
lawrence of Natchitoches, LA
Source: consumeraffairs.com

Took trip to Calgary. Needed fuel filters. Tried to get service on a Saturd
Took trip to Calgary. Needed fuel filters. Tried to get service on a Saturday. Couldnt get service. Here are some of the things I was told. Bear in mind this is a NEW DODGE DIESEL (OWNED LESS THAN A YEAR): This is our busy season so you will need to book after Wed. We dont have a mechanic in on Saturdays and one of the filters is tricky. It will leak if not done properly. Try Mr Lube. Mr Lube says too new a vehicle, we dont stock these filters (also remember I was told one filter is tricky so why would a dealership suggest Mr Lube). Sorry, we dont have these filters in stock.
Published: July 21, 2014
nancy of Hixon, BC
Source: consumeraffairs.com

The gas mileage could be better but the handling and ride is quite smooth.
The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and its a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like its banging into gear.
Published: December 1, 2019
Luke of Tucson, Arizona
Source: consumeraffairs.com

2015 Ram 1500 Ecodiesel - Last fall our ECO was put in shop due to it viole
2015 Ram 1500 Ecodiesel - Last fall our ECO was put in shop due to it violently shaking and losing all power. The dealership told me my fuel system imploded due to bad fuel. Had the station tested where I last received fuel... No infractions found so $6,500 later the entire fuel system was replaced. This was with less than 20,000 miles on truck. Yesterday with 30,763 miles it caught fire and is Totalled! Im sure they will blame it on something they think we did but I will never ever own another Ram Ecodiesel! Im so disappointed! So many people having issues with these Ecodiesel yet Chrysler isnt stepping up!
Published: April 15, 2017
Debra of Lindale, TX
Source: consumeraffairs.com

Just purchased my truck this month October 25, 2014. Has 670 miles on it an
Just purchased my truck this month October 25, 2014. Has 670 miles on it and started making a noise as I was driving in a wind tunnel. Took my truck in today and was told the fan clutch is bad and needs to be replaced. I shouldnt be having to replace any parts on my truck being I just bought it and its brand new. Spoke to a manager regarding this issue and was told I could not return my truck back to them. Going to speak to another manager on Tuesday and my blood is boiling. Very dissatisfied with Dodge as of now!!!
Published: November 1, 2014
Bret of Victorville, CA
Source: consumeraffairs.com

I have a 2008 Dodge Ram truck. I purchased an extended warranty to 100,000
I have a 2008 Dodge Ram truck. I purchased an extended warranty to 100,000 miles. At 95,000 miles, I took the truck in complaining it would not go backwards when in reverse. They talked me into servicing the transmission and said it was fine. At 102,103 miles the reverse clutches in the transmission fell apart and caused the transmission to go out. I thought Dodge would back their product but they said, sorry, the warranty had expired. I really thought this was supposed to be a Ram Tough Dodge Truck but found out otherwise. I had to spend $4,600 to get the truck fixed.
Published: September 13, 2012
Tim of Mcarthur, CA
Source: consumeraffairs.com

The dodge 1500 front cab is designed perfect. Every control you need it at
The dodge 1500 front cab is designed perfect. Every control you need it at your fingertips. Nothing there takes your eyes off the road. The room at the back of quad cab is good, is enough space for a 6 foot tall person. Both front and back seats are very comfortable.
Published: December 3, 2019
Michael of Carson, NV
Source: consumeraffairs.com

I bought the truck in May of last year with only 18000 miles on it. I chang
I bought the truck in May of last year with only 18000 miles on it. I changed the oil as soon as I bought it (DelVac Mobil 1, 15-40wt syn). Abt 3000 miles later I got the change oil soon message. So I changed it. Another 3000 mile goes by and I got the same message again, but this time I called my local Dodge Ram dealer (Huntington Beach). They told me that the 7500 mile oil change interval is just an approximation. I also noticed that when I drained the oil (into a 5 gal bucket) I noticed the oil level was abt an inch and a half from the top. The dip stick is hard to see if the oil level is higher than it should be. So I took notice to that, so now after another 3000 miles I took an oil sample via Quinn Cat. and it came back with low oil viscosity with an 8.5% of fuel in the oil. Ive tried to get help via my local Dodge dealership and all I got was No engine light, then we cant do anything. I don’t feel that any of what Ive explained is normal. Is there anything you can do to help. Well I got my truck back from Dodge and they told me that 8.5% fuel dilution is? Normal? I cant believe that. They also said that they did a comprehensive injector test. The only thing that I saw in the paperwork that they gave me was that the tech pulled the valve cover and looked at the injectors and stated he didnt see any leaks. Also the tech smelled in the engine, and it didnt smell of fuel. That, is as far as I can see is their BIG test. Anyway, my VIN is **. My oil change intervals are May 25, 2013, 18700 miles (That’s when I bought the truck), Aug 24, 2013, 22176 miles, Nov 17, 2013, 26659 miles (This is when I pulled over 4 1/2 gallons of oil/fuel mix out of the engine), Jan 21, 2014, 29732 miles (This is when I took the oil sample). Changed oil Mar 24, 2014, 32980 (Oil Sample 9% rule in oil), April 27, 2014 (Oil sample no results yet). Now, Im not the smartest cookie on the planet, but if I get 8.5% & 9% of fuel in the oil at only 3073 mile between oil changes, something is wrong (In my Opinion). Thanks for your time. VIN: **, Mileage: 35281, Servicing Dealer: Huntington Beach Dodge.
Published: July 4, 2014
Steven of Buena Park, CA
Source: consumeraffairs.com

I have this car Dodge Dart SXT 2014 new and I have problems with idle, tran
I have this car Dodge Dart SXT 2014 new and I have problems with idle, transmission shifting bad, front suspension noise and steering noise in cold temperature. I take my car to the dealer more than 3 times and they do nothing to fix the problems of my car. I am tired of the excuses of Dodge dealers. I want this problem fix.
Published: February 22, 2015
Luis of Hammonton, NJ
Source: consumeraffairs.com

At the point of sale no copies of bill of sale or installment loan contract
At the point of sale no copies of bill of sale or installment loan contract was given to me the buyer. Then when I tried to cancel after 3 days of no receipts they made out and deposited my 3 checks for the down payment. I DID not get any paperwork till June and had to call police to get it. Then they would not give my trade back and cancel deal. Then when I got the paperwork it was shrunk photocopies, not the hard copies I signed in. This is a 10-25k fine. So the loan was 30074.00 after paying in 17000 in cash for 4 years I still owe 29500.00. And the truck is worth 12000. This crime was committed on 4/09/13. And no one has ever helped me in this fraud and check writing fraud. So far they ducked every bullet. Im 71 and the payment is 657 monthly on a 15.8 loan. Where do I find relief. I was sick for 5 years. Im a vet that has been held hostage. Help please.
Published: April 7, 2017
william of Egg Harbor City, NJ
Source: consumeraffairs.com

My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi f
My brother and I purchased a brand new 2014 Ram 3500 4x4 cc with 6.4 hemi from Tri- Cities Jeep/Dodge/Ram in Kingsport, TN. The night we purchase it 12 miles from the dealership, the loose gas cap light comes on then the check engine light. I continue on home because we werent done till 10 pm dealership closed. The next morning I go back, take it to service, explain what happened and they apologize, agree to usher right in to be checked. Three hours later they come get me and tell the gas cap was loose, I didnt tighten it correctly. It and check engine code reset, all is good. BTW I did not fill it up the dealership did. Later that same day, have driven my truck 43 miles since purchase, the lights come on again. The next day I return to the dealership and explain my displeasure and disgust. They tell me they need the truck for 4-6 hours to smoke test emissions system for leak which now appeared with loose cap light but they cant provide loaner car which is part of Car-Doc warranty I got with the truck. I schedule appointment for following Wed at 8 am. I took the truck in and set for 3 hours while they test it. The results are no leaks, has to be a loose gas cap, they flashed computer to clear codes, should all be good just be sure to tighten gas cap properly. This set me off, I have been driving for 25 years and surely have tightened a gas cap before as I explained to this young man. I proceeded to my salesman and asked for them to fill my truck up again, since most of my first tank of gas was used going back and forth to have light fixed. They did refill it. As I get on my street the light comes back on for the 4th time. I called back and told them I want it taken in and kept till fixed and I need a loaner for my business. I am told they dont have loaner trucks and I would have to wait on a list for a loaner car!!! I have owned several Dodges and used this dealer 3 times but I am thinking I am done with both. Should have bought Ford!!!!
Published: November 6, 2014
Michael of Bristol, TN
Source: consumeraffairs.com

I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and
I purchased two 2016 Dodge Ram 3500 in 2017. Had one only a few months and had to have it lined up and dealership had to replace one front tire. Second truck the dealership paid to get it lined up a month after we purchased it. We had it lined up again 6 months later. So now this truck has the two front tires wearing out on the outer thread at about 20,000 miles and 5 months after the last line up. The first truck we purchased has 26,000 miles on it and the front passenger tire (the one replaced a yr ago is wearing out on the outer edge as well. Dealership does not know why this is happening. They say because we did not rotate the tires every 5000 miles (we would have to do this in between oil changes). Then they said it was because we drive around too many curves. (What the heck.) They want to put these tires on the back inside duels so DOT can ding us on bald tires. They said the back tires are worn a little because of over inflation and we never put air in them since we purchased the truck. They cannot tell us why the tires on these trucks are wearing so now we have to purchase new tires every 20,000 miles or less?? Oh and the first truck has to have ball joints replaced. They do not want to do anything to help and they said the Big Wigs at Dodge says they have no reason to believe that there has been enough issues with these trucks to warrant them doing anything about it. GOOD old USA auto manufacturers. I thought our Ford trucks were a headache but these suck.
Published: May 16, 2018
Eva of Malone, NY
Source: consumeraffairs.com

My overall experience with my 2010 Dodge Ram 2500 4x4 Mega Cab is a nightma
My overall experience with my 2010 Dodge Ram 2500 4x4 Mega Cab is a nightmare! From day one, the truck had a wobble and still does. mind you not this truck was new and now has 30k miles. It has gone through 3 steering boxes, 2 tie-rods, rear end replaced 2 times, 6 radios, windows have scratches all the way down (poor design), u-joints, 5 sets of tires, ball-joints linkage.I havent gotten anywhere, except stress. I suffer from lupus and all this stress is killing me. I am doing lemon law. Chrysler doesnt want to buy it back. Go figure. They dont want it either. (lol) Never again will I buy a Dodge product.
Published: January 13, 2012
Jane of St Albans, VT
Source: consumeraffairs.com

Purchased a 2015 ram approximately 15 months ago. Have had all kinds of iss
Purchased a 2015 ram approximately 15 months ago. Have had all kinds of issues with electrical, paint and body, moisture on the interior, seat covers, tires and airbags. I tried to take it back to the place I bought it but instead of addressing my issues was called just another crazy and turned away. After contracting Chrysler numerous time I had to contact BBB to get anything resolved.Last interaction with Chrysler said I was eligible for a buyback after going through the national center for dispute settlement. With no resolve, come to find out national center for dispute settlement always sides with company which is why they sent me there. During this process I dealt with people who were rude and unhelpful who would hang up on me and not return calls and emails. Last time I tried to take it in for the latest issue (airbag light came on and advised service needed) was told they could not work on it because it was under arbitration even though this is a major safety issue.
Published: February 26, 2017
patrick of Greenbrier, TN
Source: consumeraffairs.com

I took my 2011 3500 Dually to the dealership in Sun City, AZ (Larry H. Mill
I took my 2011 3500 Dually to the dealership in Sun City, AZ (Larry H. Miller) for service and was told that Dodge had a software update. I said dont do it because my last Dodge 2003 3500 Dually, Dodge made my fuel mileage go from 24mpg to 16. The dealership told me Dodge said I had to so they went ahead. Guess what happened? My mileage went from 17 to 11 on the hwy. Dont trust Dodge or your dealer.
Published: September 12, 2012
Keith of Sun City, AZ
Source: consumeraffairs.com

I purchased a new Dodge Ram 4500. I have had it just under 1 year and it ha
I purchased a new Dodge Ram 4500. I have had it just under 1 year and it has 53000 miles on it. I have had it in the shop SIX times now!!! And they wont do anything about it! I have lost customers and a lot of money Because of this truck! I dont recommend anyone to buy a Dodge Ram! This is by far the worst truck I have ever owned! And Dodge doesnt care. They DONT stand behind their products. I have contacted them personally to give them a chance to make this right. Now that they have said they did their part by changing more parts again and have said that they dont know if thats what is wrong with it. I am supposed to rely on it. They have left me no choice but to turn this into my attorney!! SO DONT MAKE THIS MISTAKE AND DONT BUY A DODGE RAM TRUCK!!!
Published: March 20, 2017
Mike of Saint Helen, MI
Source: consumeraffairs.com

I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 mi
I purchased a new 2013 Ram 3500 Dually Longhorn. I currently have 83,000 miles on the truck. I have towed my 21000LB 5th wheel camper 17,000 miles. I am very impressed with the quality and the capabilities of this truck, I have had two issues with the truck thus far, a def injection/DPF exhaust part failure, and, a seized water pump. Both times the dealer service was quite good. I would buy another one. I just sold my 2001 Ram Cummins 2500 with 307,000 miles. It was an excellent truck. I replaced it with a 2017 Ram 1500 Longhorn. I hope it does as well. So far so good, I love the Ram boxes and the cargo management system.
Published: September 15, 2017
John of Live Oak, FL
Source: consumeraffairs.com

I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had
I have a 2007 Dodge Ram 1500 4x4 that I bought brand new. Since I have had the truck, several components have failed-- transmission wiring, emission control system, wheel bearings, tail light wiring, control module, powering steering pump, transfer case and now the ignition.This was my first brand new truck to own and it turns out to be a lemon that Dodge does not care about or will do anything about. I have talked to several individuals through Dodge and they all seem not to care. I also have talked to many other people who own Dodge trucks and they told me that they will never own another Dodge product. This company has a long road ahead of it if some kind of action is not taken. And youre welcome Dodge for the taxpayers bailing you out.
Published: September 28, 2011
Brandon of Idabel, ok
Source: consumeraffairs.com

Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window faile
Two hours after purchase of a 2015 Ram 1500 ecodiesel the back window failed to operate. I had to give my new truck back for service to work on it overnight. Now, Im at 1700 miles, currently sitting in the service department waiting room with another issue. On my way to work this morning a check engine light came on with a message service DEF see dealer. I am fuming mad and feel like Ive purchased a 50,000 dollar lemon.
Published: June 10, 2015
Randy of Vanceboro, NC
Source: consumeraffairs.com

My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with
My wife and I have purchased a 2016 Ram 1500 8 speed with the 5.7 Hemi with 0 miles on it. I loved the truck because it is my first truck. However, with only a little over 3000 miles on it I started to experience the truck lunging forward when coming to a stop between 1st and 2nd gears. I took it in 2 times for this and they just reprogrammed the TCM (trans control module). The third visit the truck was at the dealer for a week and a half and they replaced the valve body and TCM sensor.Last night 8/28/17 while driving through the main streets the truck died on me and the dash lights were flashing. I had no brakes, power steering, or transmission control over the truck. I am very lucky that I was not on the highway when this happened. I had the tow truck take it to the dealer and the diagnostics had over 10 fault codes... now thats pretty scary. I have since obtained a lawyer and we are pursuing lemon law here in California. Sadly my trust in the Mopar brand is broken and will never purchase another Dodge product again.
Published: August 30, 2017
George of Fallbrook, CA
Source: consumeraffairs.com

Weve only had this since March 28th, 2017 - Over-Engineering is an understa
Weve only had this since March 28th, 2017 - Over-Engineering is an understatement. EPA has pretty much got us choked down. We bought this big boy to pull a 5th wheel, but thus far, we stay in the repair shop more than anywhere else. Check Engine Lights repeatedly on with O2 Sensors and EGR valve replacements have pretty much got us reconsidering our purchase. With the steering locking up from time to time, (were waiting on a recall,) we dont trust it to take us to the store, let alone on the road for pleasure. Its been anything but... We just had to have the Injection Pump replaced and that set us back 4k. We are on a wait and see list now for the O2 sensor to come on again and they will work towards faulty wiring harness possibly. We simply cant afford this for all of this poor design. My 1st Ram and wish I had our Ford back. We are NOW dealing with standing water in the back from leaking rear brake light that Ram has known about for YEARS, yet they dont correct poor engineering on that issue. We also have water pouring thru the rear sliding window and fixing to go get replacement seals and sweeps for that. We are hoping for a buyback on this monster. Please help us. Its really a bad thing when service technicians drop their heads and shake them when they see you coming AGAIN and they call you by name. SAD!!!
Published: September 20, 2017
Theresa of Spring Hill, FL
Source: consumeraffairs.com

This is my third Dodge Ram truck and it has been in service 16 times in 2 y
This is my third Dodge Ram truck and it has been in service 16 times in 2 years. I have had everything from a drivers airbag warning light taking 5 trips to get fixed (and I had to live with while driving 3,000 miles across the country) to multiple DEF problems with the last one resulting in the entire replacement of certain systems. Perhaps the most troubling aspect of this truck is how many times there is a software update affecting the performance of the engine and mileage. 3 updates ago my mileage dropped 25%. The most recent update has restore much of this. As reported by others, the front end does not hold alignment and at 20,000 had to replace one front tire. The dealer here in Salt Lake City has both had their hands tied by Ram warranty service requirements (resulting in multiple trips) as well as having them drill through my brake line while doing another recall changing the bracing in my front end for which I did not receive any notice.That is another troubling aspect of the New Ram company. They wait until your truck comes in to tell you oh, we have a recall rather than sending any notification. The last two times I took my truck in resulted in the truck being gone for 3 days the first time (I just took it in for an oil change) to 5 days the last time for the DEF warning again resulting in both multiple recall changes and having my brake line drilled. I simply do not trust the truck any longer for long distant trips and hauling. Honestly, I think much of the blame has to go to Fiat and how they allow dealers to address problems and issues. Its like dealing with a health insurance claim. I have little doubt this story is playing out all over the Chrysler network as well.
Published: June 24, 2016
Louis of Riverton, UT
Source: consumeraffairs.com

I have a 2012 Dodge RAM 5.7 Hemi with a #5 misfire problem. The problem was
I have a 2012 Dodge RAM 5.7 Hemi with a #5 misfire problem. The problem was reported to the dealership at the last oil change, but all they did was reset the fault code and returned the vehicle to service, exclaiming they could not duplicate the problem. Took it in last week and informed them of my concerns. Two days ago, received a call from the Tech Representative requesting permission to accomplish a complete tuneup, i.e. spark plugs, possible bad coil pack, and to perform a fuel system clean and flush. Aghast, I responded that this was a complete waste of time! On top of that, the service departments wants $775.00 dollars just for a tuneup. Obviously I think they are trying to find ways to make normal servicing so expensive that I would either choose to take my truck back and fix it myself (which voids the warranty), or to pay them a hell of a lot of money to do something that would only take about 1.5 hours. This is so they could pay the techs and the Reps labor for completing a warranty replacement, should it come down to that.I already know what is wrong with the engine. #5 (and sometimes, 1, and 3 cylinders) have a history of failing due to faulty valve seat design. The hemi heads utilized pressed-in valve seats that are powder coated from Mexico (theres problem number 1), and these rings eventually work themselves out of the valve ports, mostly the exhaust side, but sometimes the intake side. As the seats back out, but doesnt completely fall out, compression is lost although not entirely gone. This explains why some of the misfiring only happens at 3/4 to WOT responses. In severe cases, the seats come out complete resulting in destroying the piston, the heads, and possibly the timing chain if enough forced impact occurs.I have 4,000 miles left on the warranty, and it is quite clear that the dealership in Sumter South Carolina is trying to throw the vehicle back at me without actually repairing my truck. And if the tune-up doesnt solve the problem, they will have constituted SOME labor expenses from the most expensive tune-up in recorded history! $95 diagnostic charge, and nearly $700 bucks for a tuneup for no more than 1 to 2 hours of work!What ticks me off is how Chrysler has continued to engage in mafia style treatment in forcing consumers to buy their crap, con them into buying the extended warranty, and yet refuse to honor the warranty when circumstances are warranted. How in the name of God are these people allowed to continue bamboozling the American people?I have been screwed twice before from Dodge! My 1997 Dodge Stratus 2.4 liter lost a head gasket at 48,000 miles. Repairs were at my own expensive at about $650 bucks. A year later, the gasket failed again, only this time resulting in a seized engine! I next bought a 2002 Stratus R/T with the worthless 2.7 liter engine. This engine lost a water pump at 89,000 miles. But because the pump is internal, and a special tool is required to depressurize the timing chain tension pump, I was left with paying Chrysler some $900 dollars in repairs. 8 months later, it failed again only this time destroying the engine! Now my 2012 RAM may need an engine replacement, and at best, the dealership will choose a Jasper engine which are nothing but crap! Total crap! And thats even if the dealership doesnt try backing the truck back at me with a continued problem!The solution folks? DO NOT BUY DODGE! And ignore some of the online trolls telling you they have over 300,000 miles and counting on their trucks and cars. Some (if not all) of those people are paid trolls to defend Chryslers worthless piles of junk! The 5.9 engines were not that bad. Sure they were under-powered compared to the Hemis, but very rarely did any 5.9 engines fail except under vehicle maintenance neglect. There is absolutely no reason why my 2012 Dodge RAM truck should have a worn camshaft, worn lifter roller, faulty valve-seat rings, and all leading to misfiring of cylinder 5 with under 100,000 miles accumulated!Fool me once, shame on you! Fool me twice, shame on me! Fool me thrice, then double shame on me! I swear to Chrysler that I will never buy another Dodge vehicle ever again! Moreover, I will ensure that no future customers are fooled into buying your pieces of crap! Facebook, Youtube, online forms will be filled with my rants! And trust me! Ive personally seen three people in my town with this very same problem, 2 of which had theirs repaired under warranty, but the other screwed. Looks like I am next!
Published: April 21, 2017
Joseph of Dalzell, SC
Source: consumeraffairs.com

Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, in
Warranty Service: My 2011 Dodge Truck (VIN **) was taken to Crown Dodge, initially, for a shimmy at 70MPH (on cruise control). The problem was noticed when I decreased my average speed from 75MPH to 70MPH to save gas. The problem exists when ascending/descending long hill. The truck was taken to Crown Dodge 4 times; each time, something was done to correct the fault. However, after being told it was fixed, I drove it home on the I-44 turnpike, and the situation each time was the same. The final analysis was that it is the nature of the beast - that engine has such torque. A local independent repair facility assured me it was not the U-Joints. I took the truck to Central Oklahoma Dodge yesterday and gave the information above. Today, they tell me (Mark) that they cannot duplicate the problem. He (Mark) is going to take the truck on the freeway tomorrow to try to duplicate the problem. My question is, what if he duplicates the problem? Then what? If it is the nature of the beast, nothing can be done. I am unable/unwilling to drive a vehicle with a known problem. I converted to Dodge from Chevy/Ford at the suggestion of my close friend. This is my second Dodge. Please advise soonest. (I am unable to talk on the phone due to Cochlear implant. If you need me to call you, I have to use my CapTel phone.) Thank you.
Published: September 27, 2012
Fred of Chandler, OK
Source: consumeraffairs.com

2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the o
2014 Ram 3500 with 49k, we are on our 2nd set of tires due to wear on the outer edges. Had the truck in the dealer multiple times and everything is within specs to them. If youre in the market for a new Ram 3500 this will give you something to consider when making your decision.
Published: December 14, 2016
M. of Cedar Grove, IN
Source: consumeraffairs.com

2014 RAM 2500 6.7 Cummins Limited top of the line 4x4 - I bought this truck
2014 RAM 2500 6.7 Cummins Limited top of the line 4x4 - I bought this truck new in Florida in Sept of 2014. Little did I know. Since then, it has spent close to 40 days in the dealership on over 10 occasions for a variety of problems. Electrical, suspension and worst of all, engine issues. The DEF system has caused two breakdowns out of town (you get this wonderful warning that your engine will go into limp mode-5mph in 150 miles). Great when youre over 150 miles away from home. The DEF tanks, heater, gauges and complete exhaust including emissions have been replaced. Yeah, the FEDs have made these problems and I dont think any diesel manufacturer has avoided issues. Anyway, I had it. After spending $70,000 on a truck that breaks down all the time, I used Floridas lemon law and Chrysler didnt even argue with me on it. In the middle of getting another vehicle, but still driving mine. While waiting for a replacement (going with gas), the tailgate got stuck closed and still is. The truck handles nice, has a great stereo and is super comfortable but enough is enough. I read some of the same issues with the RAM eco-diesel. Anyway, I know that pre-DEF diesels are great but if you are considering a new one, forget it. You will hate yourself after the warranty expires.
Published: September 21, 2016
Robert of Hollywood, FL
Source: consumeraffairs.com

I am very meticulous with cleaning my truck (2009 Dodge Ram Diesel) because
I am very meticulous with cleaning my truck (2009 Dodge Ram Diesel) because I like it, spent a lot of money on it, and want it to last. Every time I wash it, which is usually once a week, I thoroughly sponge wash the interior of all wheel wells. Now I started noticing bubbles in the paint over the rear wheel wells. While at the dealership for a tie rod recall I had the service manager at Hoffman Chrysler/Dodge, Hagerstown, MD looked at the rust development. He agreed that as clean as the truck is kept that it should not be rusting. He gave me an (800) number for Chrysler and said I could even offer his name for verification. I called and they made me feel foolish for even calling. Actually told me he shouldnt have given me the number and that it wasnt something they were responsible for. In my opinion Chrysler knows they have a manufacturing problem for 1000s of their trucks to be rusting out in the same areas in such a short time. I love the truck but could never purchase another Dodge. None of my Fords or Chevys ever rusted out in 5 years. By the way, I was notified of the tie rod recall and it took 10 months for Chrysler to get the parts to the dealership for replacement. They were sending them one at a time and there were lots of owners on the list for the recall just at my dealer alone. You pay a lot of money for these Diesel trucks and once you drive away they act like its not a problem for them to rust away in 5 years. :-(
Published: January 8, 2015
James of Myersville, MD
Source: consumeraffairs.com

I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warn
I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didnt need the service frequently and wasnt told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldnt be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored. I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isnt going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.
Published: July 10, 2018
John of Pelham, GA
Source: consumeraffairs.com

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