I recently bought a Nissan Juke. My Cube had died at 260000 miles after it carried me through 7 of my 14 Caravan To Catch a killer tours for my daughter. It seemed I got a pretty good interest rate with Nissan finance. 3 days before the first payment was due March 13th I attempted to go online and was able to access the website. March 13th was my first payment since I bought the card January 28th but on March 12th it was telling me I was already past due one payment than that old 800 dollars. I still decided to try to play them and I knew was due. but when I tried to access the Bill Matrix every time I click on it it would not open. The next morning the 13th, I went on Nissan finances website and every time I click make a payment it kicked me off the website. Id sign back in, it kicked me out.Then I tried calling twice. First it said it couldnt find my account by my social security numbe. At first, it wouldnt take my account number then when it finally did, instead of giving payment options, it sent me to talk to somebody but people dont man phones on weekend and hung me up - ten-to-one it was sending me somewhere for being overdue which I wasnt. This was on the 12th and I didnt owe 2 payments. Finally last night I went on and got on the website and actually opened bill matrix. I needed an option putting it on the credit card and it listed discover as an option. I put in my account number and all the other information and click on choose payment, it only gave me the option of debit card or check... again possibly because it was saying I was past due which I wasnt.Today Monday, it is a day late. I have called 4 times and each time I was on hold for 33 minutes before I hung up. The last time I started at 515 Central Standard Time and was still on hold until 6 w. They closed their real life people at 7. Im right in the process of trying to push for a law here in Oklahoma and at times must use my credit to help support it through publications etc as well as travel on my CARAVAN tours to seek tips for daughters killer. And there is no email or direct way to get through.

Airbag recall - I called recall center for 2 months. Explained to them that I havent driven in 10 years. Live in Alaska and have mental health issues that make me afraid to drive to Anchorage, I live in Wasilla. I was told several times, Dont worry. We dont want you to drive if it makes you uncomfortable. Then was told, SORRY YOUR PROBLEM. First they build a car that can and will kill you. Then you think they will do the decent thing that they promised to do, I have it recorded so I thank nissanusa.com for making my problems worsen.

Usually I service on time at toronto dealer where I bought the car at same location. @ 32200+ KM got the engine oil replaces at sainte foy, QC (I was away with family) as advised by my dealer and 2 recalls performed. @33000+ KM came back to dealer (after my tour), asked about brake fluid flush, which is recommended by Nissan but its not done by dealer (dont know why). I gave my consent to replace if required. And for wheel rotation (which is also recommended by Nissan.)When I picked up my car, I feel there is gas pedal delay in the initial acceleration (between 800 and 1800 RPM). On minutely trying to identify, why there is an uneasiness for me to drive, the usual resistance in the gas pedal that is altered, and the pressure I usually put on the pedal has changed, and which started to get annoying. Usually I use 87 octane fuel. This time I filled 91 octane fuel, still the acceleration is identifiable. Usually I drive in ECO mode, which is sluggish. Normal is better and Sports mode is usually quite peppy.After trying all the combination, I realized this the feedback/resistance, may have been altered. Dont know how and why (forgot to mention I had also asked for bronze cleaning on the car). Dealer has failed to understand the point and they keep on telling me about sensors and error codes. What I realized after studying the matter that the sensor and codes will work nice, when the pedal recognizes the press.Concern of mine is the pressure is gas pedal stars identifying the press after a small delay (maybe we are talking about 5~7 millimeters). Why I am concerned: I have to press more gas pedal now to get to my normal driving habit for years/decades; I am quite concerned now if this pedal will have more issues to offer; Since the pedal feedback/resistance spring may have altered, it may happen, that say when in highway, it will get stuck to a position and send incorrectly send sensors of pedal being pressed even after removing feel from pedal. Now I feel little unsafe in this car. More details can be shared on request.

Nissan is one of the most crooked companies in the world. Many people do not know that they have been committing criminal business practices for ten years now by fooling consumers with their fancy CVT transmissions that have prematurely failed on tens of thousands of Versas, Sentras, Rogues and other models and it is a disgrace that they have been allowed to get away with this kind of egregious behavior for so long. A class action lawsuit was filed against Nissan, but many car owners never received the details of the lawsuit until it was almost in settlement which settled in March 2020. Sadly this court in Tennessee and all the crooked lawyers attached to this class action lawsuit really received all the benefits of the settlement but tens of thousands of Nissan owners were left out in the cold because they sneakingly increased the warranty to a random 84,000 miles when many many transmissions have failed after that mileage but still very prematurely. I am one of those victims and had I known about the crookedness of this disgusting company I would have never purchased my 2015 Sentra from Hertz. My transmission started showing failure issues at approximately 70,000 miles, but it finally totally failed at 99,000 miles. I only found out about the class action lawsuit because of the research I was doing online and taking the car to a repair service to find out it had failed. I petitioned the court and objected to the settlement, but because there were only a few of us who objected, the judge denied the objection. I am not done with this, but because of the pandemic, I am not able to reach the news media investigative teams to report this crookery. It is an unconscionable act that Nissan has duped 100s of thousands of customers the last ten years. I intend on writing to the newspapers to further expose these crooks. They do not deserve being in business, and if people knew how the company was run and their ex CEO is an international fugitive, people maybe would stop buying their cars. Adding insult to injury I just received a disgusting piece of mail that Nissan has been forced to send to Nissan owners extending this disgusting warranty only because they were mandated to do so. What about the other 100s of thousands of customers who already got screwed? And furthermore, they have made it so repair services cant rebuild them, they have to purchase an already rebuilt transmission probably from a company that is connected to them. The cost is prohibitive for most of us, a whopping $4,000. My poor car has been sitting outside unable to be driven for seven months now and furthermore these cars will have no resale value due to the criminal business practices of Nissan. Couldnt get any worse than this!

I have experienced multiple major issues that required me to repair my car at a huge expense. These are issues that car owners should not experience during the timeframes that I have owned my vehicle. They have caused an extreme amount of stress and required a large amount of time to fix. I purchased my car new, direct from the Nissan dealer.Some of the issues I have experience is as follows. Right when I was leaving for the airport for my honeymoon, the key would not turn in the ignition and the car would not turn on. I almost missed my flight to the airport. Later, after major diagnosis, it turns out the pins in the ignition moved, which would not allow the key to turn. One entire summer, the engine temperature gauge would shoot up after I drove my car for 15 minutes. My engine would constantly overheat, the A/C would turn off, and I would have to pull over to cool my engine down. It turns out the radiator was malfunctioning, which was a very difficult problem to diagnose and required multiple assessments.My newest problem is that my key no longer works and Nissan wants to charge me $500 to get new keys because they have worn out. I contacted Nissan, asking for financial assistance because I believe that keys should last the lifetime of the vehicle. Nissan told me that because my car is outside of warranty, they are not legally obligated to help me. This shows me that Nissan does not care about its customers at all. For an issue like this, Nissan should fix a key outside of warranty. I have only owned my car for 6 years. I am no longer a loyal Nissan customer and will be purchasing my next car from another company. My dad has been trying to tell me to sell my car and I think he is right. I have had enough.

After contracting for a 2016 Nissan NV200 in April, my husband was taken critically ill within two weeks prior to the vehicle being delivered. Although I know Bob Bell had no legal obligation to assist me, I contacted the GM and requested the deal be voided, as I no longer had the financial position to pay for the vehicle. I also contacted Nissan Motor Corporation. I received no consideration or assistance from either the dealer or Nissan Corporation. Although I was a repeat customer, and a member of the Baltimore, MD community - I was told the deal could not be reversed, even though I had not taken delivery of the van. I offered to have Bob Bell keep my trade in - which was for sale through their used car inventory with no refund to me - as my contribution to the situation, in addition to providing another $2,000.00 to avoid any dealer loss. Nothing. I can only assume I had so overpaid for the van that even before delivery, my trade in profit and an additional $2,000 was still too little for Bob Bell to make on a non-sale. Both Nissan Corporation and Bob Bell Nissan in Baltimore should rethink their commitment to the buying community that has made them successful.

Based on the horrific service with the representatives for Consumer Affairs, I will not purchase another Nissan as I planned to next year. You call and your rep NEVER picks up phone. Play phone tag for days. Terrible service.

It had a good review online with websites I had checked. It was also in our price range, it was nice looking, there was no damage, it was a good size, had a large trunk and a roomy back seat. But the glove box has a weird design and you have to make sure you dont have anything near the sides or it wont close. Also the back seat doesnt have good back support. Nevertheless, Ive had a good experience with this car. I havent needed to take it in to be fixed for anything in the year and a half we have had it. We couldnt have asked for a better car for the money it cost.

I am a returning customer of Nissan and I leased a 2015 Nissan Versa Note and while I have owned the car I find the car is very hard to stop. Many times I found myself in the middle of the intersection finally stopped. I also had my foot get caught by the carpet and molding below the dash which Nissan had a recall for this and they corrected it but now my foot still gets caught so they didnt fix anything there.I also found six months in with the car that there was a humming sound coming from the rear wheels and I had the tires checked many times and nothing. Finally I found out the wheel bearings were going out. I took the car to the dealer and they said the car is unsafe to drive so they gave me a loaner car and replaced both wheel bearings. Now about 2 months later the humming in the rear wheels is humming again. The humming is not consistent yet. I called Nissan to tell them I am returning the car early because I feel its unsafe to drive and they advised me that I need to talk to Nissan consumer affairs so they sent a claim over to them.I then got a call from a lady who said she was with consumer affairs and she was gathering information on my case for her co-worker and that he would contact me in a week and they would advise me if Nissan could repurchase the vehicle from me. I got a call a week later from a guy telling me, You talked to my co-worker and we have everything we need so I will call you this Friday. Well Friday came and went, I was contacted by a woman the next week explaining the guy is no longer with the company and she would be handling the situation and she would call me in a week. A week goes by and I didnt receive a call so I called myself and they said they were sorry the woman helping me was no longer with the company, so now here I am 2 people who were helping me are no longer with the company. I think this is sign that maybe Nissan isnt the company I was led to believe.The end result was Nissan offered to give me a warranty to cover the breaks and the wheels but didnt offer to purchase the vehicle, so they want me to drive an unsafe vehicle and if it breaks and causes and accident I may be dead but the car will get repaired because of the generous nature of Nissan providing me the extended warranty. So in the end I might be dead but my family could get the car fixed and be able to drive it around.So I just got an inspection done and I am now going to turn the car into the dealer and deal with Nissan coming after me, trying to get me to pay for a death trap. So thank you Nissan for absolutely nothing and I will be sure everyone in the USA is aware of my situation and the quality of your products and your desire to not help your customers.

She easy to handle and the safety features are wonderful. And on top of that she great on gas and a smart car. Not to mention stylish. She has skid control. Everything is on your steering column full of safety features. You never have to take your hands off the steering. Equipped with backup view.

I leased a 2013 Altima in June 2013. Car shuddered, had torque converter replaced still shuddered. New transmission still shuddered, another transmission still car shudders. Nissan says they will take car back if I pay usage fee or they will give me money and I keep the lease. I fail to see the benefit to me if youre considering a Nissan. The cvc transmission is to be worried about. Own 2 Nissans at this time and a total of 5 since 2006 but will find a way to unload them. Stand behind your products.

The air bag sensor light came on at about 75,000 miles. Now at 98,000 and five trips to the dealer, it is still on. I have been told the parts are anywhere from $362 to $975. This is my second and last Nissan.

I bought my Nissan Altima 2013 brand new. I had problems since I bought it. The airbag and the check engine light kept coming ON. Took it several times to the dealership and I was told that the light had to be on at the moment. Decided to call the Nissan corporate and made a report for it. I was told that I would not have a problem later on when my light came on. Finally my airbag light stay on when my car was out of the warranty. Contacted Nissan and they told that my car was out of warranty they did not want to fix it and Its a safety issue.

After taking very good care of my 2008 Nissan Altima, I reached the end date of my lease and returned the car to the dealership from whom I took out the original lease agreement, Bridgewater Nissan in Bridgewater New Jersey. The dealer accepted my car and I moved on. Then, I received a letter from NMAC telling me that I owed Nissan $2,167.61! The letter stated that due to Excess Wear And Use, they were assessing me this fee. Now, so as to avoid the appearance of editorializing, heres a few facts on what really happened: 1) I was not present when the actual inspection was done; 2) I took great care of the car during the time I leased (e.g. always garaged) and I put 4 brand new tires on before I turned it in and 3) there is no way of knowing how NMAC arrived at the charges listed on the letter. The only conclusion one can draw is that (as others on this site have asserted), this is simply a way for Nissan to create new revenue streams during a time when American cars are in the ascendancy. So, lesson learned - from now on, I will only be buying/leasing vehicles from reputable sources such as Ford and GM and not from duplistic makers such as Nissan!

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my covered transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN

We regret dealing with and purchasing from this particular dealership. Our sales guy (AM) was fantastic. Knowledgeable, genuine, got us a deal. 5 stars for him. We do also like the Nissan brand. But the second you hand over the money, customer service stops abruptly and completely. Total breakdown. Something is always wrong or forgotten, every single time. Received a vehicle with no spare tire, broken windshield and peeled off window tint (and some other minor stuff). Now you may think ok, nbd, theyll fix it. Thats what we thought when we accepted the vehicle with deficiencies. And we thought that because thats what they said they would do. But they wont. We have been trying since May 10th....yes, almost 3 months. 3 months of ignored phone calls, not returning messages, having to go in numerous times to see them in person and we are no closer to having any of our concerns addressed.Id advise caution against Mark **, the finance manager. He is dishonest, disorganized and has given us false assurities many times. Him we regret dealing with the most. Id avoid dealing with Austin **, one of the managers. Same thing. Speaking with him can best be described as a complete waste of time. We have decided that we will no longer chase after them. Cant keep wasting time calling and driving over constantly. Weve lodged a complaint with Nissan Canada and BBB so hopefully something comes of that. We will fix the deficiencies elsewhere and pay for it, even though it was threatened that doing that will void our warranty. They love to hold you hostage. Long read, but hopefully it will save somebody from making the same mistakes we did. *If you refer to them, they dont actually pay a referral fee as advertised. That is a false advertisement.

Purchase two brand new Nissans back in 2013, a Nissan Pulsar and Nissan Qashqai, both with CVTs. Our Nissan Pulsar blew its transmission at 30,000 KLMS. Our Nissan Qashqai has blown 2 transmissions and now on its third, car has only done 75,000 KLMS! These transmissions are absolutely and utterly unreliable and I will (a) never purchase a Nissan vehicle and (b) never a vehicle with a CVT Transmission. On top of this here in Australia we dont get the 10 year warranty or any other transmission warranty on top of our standard vehicle warranty. At least you guys in the US get an additional warranty but from the reviews online its only a security blanket, it doesnt solve the problems at hand with these transmissions. Dont buy a Nissan vehicle! Their techs are utterly useless and they do not stand behind their product!

I recently filed a claim for my 2008 Nissan Rogue. On 1/6/14, my driver side door would not open from the outside. On 1/8/14, my passenger door would not open from the outside. On 1/17/14, my driver door now does not open from the inside. I was contacted by the Regional office after my initial complaint and was completely offended by the implication that I was reaching out for financial assistance as if I was not financially capable of paying for the repairs to my doors. My complaint is not for financial assistance but for Nissan to take responsibility for using cheap and unreliable door actuators on the 2008 Nissan Rogue. The parts used are not capable of withstanding cold temperatures and stop working as a result of the weather. That is not my fault nor should it be my responsibility. Nissan needs to own up for this mistake and pay for the repairs on my vehicle. This has been a huge inconvenience to climb over the middle console from the passenger side just to drive my car. I am totally dissatisfied and at this point I would never purchase or recommend another Nissan vehicle as long as I live. This is not a request for financial assistance. Nissan is totally aware of this ongoing issue and needs to own up to it and provide more reliable parts for its cars. I wasted $128 at Lynnes Nissan to confirm that my doors would not open. They told me the repairs would cost $800-$1000 which is ridiculous for a part that only costs $26. I am not a happy customer and demand answers now.

2007 Nissan Titan, 4 months out of warranty, mileage is within warranty by 10K miles. Customer service advocate decided to deny assistance without ever learning the merits of our request. We are a family of Nissan owners. We currently own 3 Nissans and have had as many as 5 within the last ten years. Federal emissions warranty is for 8 years/80,000 miles. We purchased 02/27/2007, thus time element of warranty is out by four months. Cost of repair is over $2200 for the catalytic converter exhaust repair. Customer advocate advised that they were unwilling to assist because we hadnt visited the dealership for service. If they had bothered to call and discuss anything with us, they would realize we live over an hour away from the dealership and service visits by a retired individual that far away dont make economic sense. We ask for assistance and without any conversation with us, a decision was made. I cannot understand how this would ever be considered a customer service department when they chose not to communicate with their customer.

Bought a pre-owned car from Cerritos Nissan. Car look great and works perfectly for two months since was bought. The car started to have some mechanical issues with the shift gears. Shift got stuck for no reason. Nissan did not help at all. ):

I followed the protocol as per the instructions on the payoff sheet. I wrote a check and mailed it in. No one at the 800 number can help because the payoff department is not on their premise, its in another state entirely! So they refused to verify if the payoff was even received, which is causing havoc to getting the title cleaned. I cannot afford so much as a negative on my credit for them not posting by the final due date. It is not my fault, they refused to post to the account and release the title. I have 5 years of perfect payment with even more paid to them, then agreed technically. Maybe Ill contact a lawyer since not only did I pay more than was necessary, but in the end, they quoted a per diem for the last payment that increased it for payoff before the actual end date as listed on the loan agreement. The consequence I am enduring is that I have no clean title and no response from a helpful Nissan NMAC rep to resolve this. My final word to anyone considering a Nissan: The cars are reliable, the NMAC finance is not! Run to your local credit union or a local bank to get a loan, NMAC is not consumer-friendly at all!

Bad gas mileage. Never got more than 23.5 MPM on my 2014 Juke.

There is no doubt in my mind that Nissans consumer affairs department has the worst customer service that I have ever experienced. The lack of concern regarding the safety issues that I am having with my 2013 Nissan Altima (i.e., blind spot warning system, voice activation to use phone, updates and use of navigation system) and the disrespectful and belligerent way that I have felt that Nissans consumer affairs department has acted toward me will cause me to never want to purchase another Nissan.I upgraded from a 2001 Maxima to a new 2013 Altima for its safety features. Many of those safety features have not worked properly since the day I took delivery of the car. I have told my local dealership about issues that I am having when I have brought the car to them for regular oil changes. It appears that they have failed to document my issues. I am waiting for the dealership where I purchased the car/have it regularly serviced, to do something about my issues. Hopefully, the dealership can restore my trust in Nissan and resolve the safety issues with my car.I write this review so hopefully Nissan consumer affairs department learns from my experience. I also want to advise others to be certain to tell your Nissan service department about EVERY issue you are having with your car no matter how insignificant it may seem. Plus, be certain that the service department has documented every issue and that YOU SEE IT IN WRITING. I conclude by saying, I am not certain that Nissans consumer affairs department is there to help you as a consumer.

I have continued problems with my 2009 Altima which I have not exceed 110,000 miles. Speaking with your dealer service department they want to charge $120.00 to run a test and find out if the problem with the transmission is still under warranty. Which to me is confusing if your consumer affairs say the CVT is under warranty until 2019 or 120,000 miles I have not exceed either. Ive never had a car with this amount of issues even when I was buying used cars. I never owned a Nissan and with the experience Im having and the issue Ive had in the past I will never purchase or own one again. Several of my friends who drive or have driven Nissan products have had bad experiences as well.

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

We purchased this Frontier SV 4X4 King Cab new in 2011. Other than standard maintenance there have been no issues. I change the oil every 5 to 6,000 miles. It might use a half quart of oil in that time. We tow with it occasionally, We haul Mulch. The truck has 78,000 miles on it. I can not complain. I would purchase another one if I could get it with a manual transmission.

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well. Nissans objective is to sell a vehicle then screw the customer. If I had known this, I would have never bought a Nissan. Now, I am told I am SOL by both the dealer and NMAC. This is flat out fraud. In this economy, customer service is more important than ever. I wonder why Hyundai, a once inferior product, is gaining traction where Nissan is losing traction and value. Nissan and NMAC are prime contributors. We were looking at replacement for the wifes old Mazda and was thinking an Altima. There was no way in ** Id buy another Nissan now.

I sent my payment in 10/12/2011. I got a call from Nissan saying, I was late with my payment. I have never been late in my life, and it upset me to the point I could not function the rest of the day. I tried to make a payment over the phone, and was hung up on by Jorge. I was put on hold by another, for 45 minutes. On top of a late charge, which was not my fault, I was charged a processing fee. I am on social security only, and every penny counts. I also told them I never got a statement for November. It took over 1 1/2 hours to resolve this. Needless to say, I am really upset. Also I hate your automated system. It gets things wrong all the time. I just want to speak to a real person.

Evolving Technology Poor Quality Systems - Purchased a 2017 Nissan Rogue S, the 5th Nissan in our family in the past decade. While Nissan has stepped up their game in designing overall more luxurious interiors, they are now using lackluster and lower end equipment for some important features. The 2017 Rogue S back up camera lacks clarity, is murky and grainy in even moderate light settings. And in some parking lot situations, all you get is a large ball of light reflection. Nissan sent a technician out from their Plant in TN, but to our avail, all the 2017 models not use the same poor quality cameras. As the owner of model years 2011 to current I have to say this my first negative review of Nissan. I have 4 other Nissans with beautiful backup cameras in any lighting condition.If Nissan is happy with this quality reduction, we will no longer support Nissan. Time to change . While no one should rely on a backup camera, it should be as functional as one found on a 2011 or older. Technology should improve not decline with age. If they do not care about this one feature, what else might be lacking on these cars. I dont think this is a company that deserves consideration, lackluster response, and lackluster technology.

Nissan dont tell you this but the refrigerant they use in their cars is considered by them to be a consumable. So when your air con stops working after 18 months and Nissan garages claim they cant find a leak on the system this is what they say. So Nissan think its ok for their customers to pay £300 every 18 months for a regas!!!! Customer service dont want to know. They also think its ok. Its not. It is daylight robbery. You must remember also that if it goes again in a few weeks there is no warranty on the regas according to Nissan Chorley and Nissan. Talk about money going into thin air.

I own three Nissan, two rouge and a Moreno 2011and 2012 and three Infiniti. I recently trade in my other two Nissan rouge and Moreno for two Honda civic because I dont trust Nissan that is last year. I still have one rouge that is payoff. My son love the car, he dont let me sell this one so I keep it. Last week the car wont shift. I take to Nissan dealer, they told me need to replace a piece of part and cost me $618 - of course Im not OK. I told the guy my car 2011 and only have 24,586 miles on it, why happen so fast? Well after he explain everything to me, I paid and got it fix. My three Infiniti is a lease but I do not plan to lease another Inifniti or buy another Nissan.

I bought a new Nissan Pathfinder in 2001. I paid it off in May of 2006. Nissan is still holding a lien on my truck. I cannot get a clear title. Help.

Paint on my 2008 Frontier - The service manager at my local dealer and the body shop that they do work with said that Nissan knows they have a problem with their paint seam sealer, mostly on trucks, but wont do anything unless you are under warranty or the dealer does all maintenance on the truck. ** on them. My truck has always been in the garage or carport kept. Cleaned and waxed. So Nissan keeps losing customers because of paint. I know several who, after seeing my truck, wont buy from you.

My car has been in the shop since December 13, 2016 and cannot be repaired because the wiring harness is not available. Nowhere in the USA and they do not want to bring it from JAPAN. Nobody answers you, the customer service and parts dont do anything to solve this problem, they do not give you an update, meanwhile I am paying for a lease car that I am not able to use, and they do not want to give me a loaner until they finally bring the part, and they do not want to pay for a rental. Nobody knows when the part will be available.

I bought a 2012 Nissan Murano 7 month ago and the last 5 month its been sitting in the driveway. The cvt transmission has went bye bye at 120 thousands km so I call Nissan Canada. Gave my vin number only to find out that there was an extended warranty bought and paid for already for that Vin/. My 2012 Nissan Murano. But heres the thing. They got the money already for the warranty but was up to them to let the dealership who I bought it from that there was an extended warranty on this vin and was to be transferred to the new owner within 30 days of purchase which they had failed to do so you went on to have camvac do an arbitration and Nissan sent a legal representation and at the end of it all Nissan could care less about their consumers at all and come good and honor the warranty that they already made the money on and fix my vehicle for me. So now Im stuck with a truck that dont run and a loan that I have to pay for 18 thousand and have nowhere to turn. Im a single father thats been raising my 2 girls for the past 7 years alone. I work my butt off to afford to drive and pay for the car and raised my girls and Nissan has all the money in the world and cant do anything or dont even care. So what Im saying is if anyone reads this think twice before you buy any Nissan car or truck. They really dont care about the consumer at all and the transmission on these vehicle are garbage and if you research them you will see all the problems on them cvt transmission. I just dont want anyone else to have to suffer the way I have and for through this. Thank you.

Not only my is only 3 years old, now I have to buy a new engine??? Its only 3 years old. How come, I pay for this car in full now I have to $4,000 more on it. This is the thing, I move from ont to n/s and it put me over the 1,000 km. I am at 1,110kms and the rallye motors in Moncton n/b 1800-551-9595 will not let have a better way, of fixing it. I am not happy, I got spam. I be better off buying a ford.

Leaf - false range claims. Leased this car new. Promised 100 miles or 86 miles EPA rated per charge. Since new only able to get 24 miles per charge. Nissan checked car and denied any problems. Had it to 3 mechanics and all 3 agree its not normal. Pursuing a BBB complaint and legal action.

First and last Nissan that we will own. In short, the Nissan consumer affairs division exists to read a bulletin back to you regarding any warranty, claim, or recall regardless of the situation. If you have recurring issues with your vehicle, prepare to be disappointed and spend a lot of money. On a positive note, the local dealership has always maintained a friendly demeanor when explaining the astronomical repair bills.

I am very disappointed to come on here and do this. I bought a 2012 Nissan Versa in 2014. I loved that car. At the time the dealership seemed nice. It was all handshakes and how can we help you. Fast forward till today and they are the single worst entity I have ever had to deal with. Background: I unfortunately was in a car accident (no one was hurt) but my car was totaled. I wasnt an idiot, I had all the insurance I needed including GAP. I put in all my paperwork, work with the loan company and my insurance and the GAP company. Everything was going fine. Then, the woman from the GAP company emailed me saying that Nissan was insisting that I received the Security Plus extended service contract for free (which it clearly states on my Finance contact I was charged $935 for). I think to myself, not a big deal, I have my copy of the finance contract. I had already sent it to her, so I didnt see a problem. But there was a huge problem.The Gap company gets a cancellation quote for these services. But since Nissan was insisting I got it for free she couldnt get a quote. So, she calls Nissan, Nissan tells her I have to call. I call them. They say I have to speak to the dealership (which I am not at all in close proximity to at this point), but they are more than happy to contact the dealership and have them reach out to me. They said it would take probably a day before I heard back. Well, I never heard back from Edison Nissan. I called the woman back, but she stopped answering her phone weeks ago. She also will not return any of my messages. Her name is Janeesha, run the other way if you have to talk to her.This is a unique thing I have run into with this. I called the dealership myself trying to speak to someone in Finance a few times. Well, what they always do is transfer me to someone with a full mailbox. I cant leave message (not that I think they would call me back if they did get my message), the phone doesnt even ring. I call back and when the sales person answers (there is not published number for Finance because why would anyone need that), I ask for a direct line. They cant give it to me.So, I have upped the game on them, so now its their turn to up the game (I guess, that is what it feels like, like they are playing games with me and my finances). They say, well, I can transfer you to reception and they should have numbers they can give you. Great I say, Put me through. I thank the guy on the other end of phone, he transfers me to a voicemail, that says for me to leave a message, then promptly hangs up the phone so I cant leave a message.Its a shame. Their cars are awesome in my opinion. But I would never ever buy another car from Nissan because I would have to deal with a horrible dealership or a terrible phone support team. These people are only interested in you when you are ready to give them money. I get that, I do. Im not trying to vilify them, I know theyre profit driven like any company. But I find the fact that I cant get 5 minutes of a single persons time when I actually need them to do something for me! I knew what I wanted to buy when I went in, I made the sale very easy on them. I test drove, I was satisfied, I bought. Now I need something from them and they dont give a damn. Never again, Nissan, never again. I love how at the bottom of my Finance Contract it reads: Customer/Lending in Truth Contract. Except for when its provided as proof and no one cares what it says.

I bought my car in Swansea car dealer Bassett on the 27 of May 2016 but the car did not have a spare tire or emergency kit as declared by the dealer. I have been stopped by the police and they told me l was breaking the law. I told them that when l bought the car there was no spare tire or emergency kit and they told me that Nissan as a company was suppose to provide a spare tire or emergency kit.

My CVT/transfer case is shot. I called Nissan asking for help due to their warranty extension implemented from so many people having the same problems. I live in a small town and they refused to help me, stating that I needed to pay to have it towed to their dealership 200 miles away and even that doesnt guarantee that they would cover the repairs. They would not allow another non-Nissan dealer to fix it under warranty. NEVER EVER EVER AGAIN will I buy Nissan! They do NOT look out for their customers and left me SOL.

I bought a 1989 Nissan Hard body pickup (D21) from a friend. The DMV (Riverside, California) allowed me to register it but said I must send a certified letter to Nissan Corporation to obtain the Title. So I sent Nissan a certified letter requesting a title and they sent it back to me without even opening the letter. Then the DMV said that I needed to buy a bond and they (the DMV) would make me a new Title. So I bought a bond and gave it to the DMV. Then I received a letter from the DMV from Sacramento, California stating that I would still need to contact Nissan Motor Acceptance Corporation to obtain a Title. My friend paid this truck off back in 1994. There is no reason that I know of for Nissan to withhold the Title. I cannot get in touch with anyone from the company. My registration expires in October of 2014. Please Nissan call me and lets get this problem solved.

I had a horrible experience in every aspect of my purchase. I had a truck moved from my dealerships lot a few miles away. I asked to wait to view the truck in person BEFORE signing any documents. I was assured that the documents I was signing were related to the loan and extended warranty and I would be able to see the vehicle before signing. I was offered $2000 off by another dealer but it was too late, unknown to me I already signed. I had to purchase bed extender and was supposed to receive 15% off for my VIP package, negative, paid full price. I took my truck in for service and spent over 2 hours watching soap operas for an OIL CHANGE!!! Last straw was my drivers door. The door is not aligned properly. When opening the door falls and causes and overlap with the rear door. It closes with some force. I took to the dealership for repair under warranty. I was leaving town for a few days and had to take a cab to the airport to get a rental. I was called and told my truck was ready. I returned and took another cab ride to pick up my truck. SAME PROBLEM. The dealer did offer me a loaner which was nice BUT upon returning to get my truck a second time... SAME PROBLEM!!! I will likely never buy another Nissan EVER!!! The only reason I purchased this one is that there were limited options. I was driving a 2014 RAM 1500 Crew cab which I loved but I live in the city/suburbs and needed something smaller for daily driving. The only options were Tacoma, Frontier or Colorado. The Frontier won based on size and price. Im now wishing I had paid extra for a better product and service. Ive had nothing but problems from the purchase to service.

I highly discourage anyone from purchasing the maintenance plan with Nissan. You are better off setting aside a few dollars in savings toward maintenance. I wanted peace of mind but have found it difficult to get anything covered. I have had two tire issues with a 1-year-old car. First time I had to jump through hoops to get a new tire. The second time I had a complete blowout that shredded my tire and damaged my wheel. I have never experienced this and they refused to cover it by saying I hit a curb when there was a large nail clearly embedded in the sidewall. I acknowledge I probably did hit the curb... after the fact. A complete blowout of a tire is very scary. Bottom line... not worth it!!!

I own a 2003 350z Touring and the outside door handles are complete crap. I dont know if this is planned obsolescence, but the fact that they are made out of cheap plastic and break all the time is ridiculous. Ive been to many Nissan forums and EVERYONE with this model car has had the same issues. Why has there been no recall if its such a popular issue? The plastic on the inside of the handle that holds the spring in place constantly breaks into pieces from the pressure. Also, the window motors have both recently gone out. I had to crawl through the hatch to get in my car today and since the hydraulics went out on the hatch, that made it that much more of a hassle. All of this and I have only had the car for 6 months. What next? I have owned many cars but this is my first Nissan and Ive never felt like there was planned obsolescence like I have with this car. Does anyone know how something gets recalled?

Paid my Nissan on July 23 2020, the check cleared July 24, 2020. I was told it would take 15 days, it is now Aug 15th and no title. Called on Aug 7 and told them its been 15 days where is my title. She said that its going out today, I asked for it to be overnighted and she refused. Called on Aug 15 was told it was mailed Aug 10 not Friday Aug 7 that was previously told to me. I am selling this vehicle and need the title so my buyer can register it. Terrible service, I have paid my bill on time and I need my title now.

The Nissan Dealership in Greenville, NC sold me a used vehicle as is due to minor cosmetic defects (driver side mirror has plastic damage). The vehicle was bought on a Friday and the vehicle went into limp mode on a Monday. The vehicle was then driven to the Nissan dealership with the promise of a call the very next day or by the latest, Wednesday. No call was ever received. Wednesday evening I personally called the dealership but was told they were unable to locate the vehicle and would call me back in 20 minutes. No call was ever received.The next day, I called the dealership again and the person on the phone claimed that they believed they had just sold the vehicle I had just purchased and that they would call me back in 15 minutes when they had more information. Again, no call was received. Finally, Friday, I called again and they had found the vehicle. The car was immediately picked up and taken to a different dealership.This new dealership pulled the freeze frame data and was able to locate when/how long the check engine light had been on and that it had been repeatedly reset to clear the error. Issues replaced since purchase: replaced cylinders, replaced shock. Issues detected since purchase: broken tire pressure sensor, exhaust system detached from catalytic converter, in need of a new engine due to timing belt. Will absolutely NEVER buy from Nissan again. They were pushy on the sale and lacked any decency/communication after the purchase.

I have a 2012 Nissan Juke. There is an issue with my driver side door lock being frozen and unable to get keyless entry into my vehicle. Im sure this issue isnt the worst issue I can have, but its very frustrating that they cant do anything about it even though there are recalls on this vehicle for the exact same reason. I called Nissan Corporate and because my vin and part numbers are not on their recall list, there is nothing they can do. Obviously if Im having the exact same issue as all the recalled cars have, its definitely a more widespread issue than they think. I will never buy another Nissan again. Worst customer service ever.

Very reliable but has an occasional issue. I think that the Nissan performs well. There is an issue with the aux input. Plus there are times when the radio display goes blank when on. I thought that it would have better gas mileage as well. Overall Im very pleased.

I bought a 2015 Nissan Sentra brand new with 0 miles on the odometer (no kidding I test drove it with the shipping packaging still on it). I have had a very good experience with my car. I am posting because I am disturbed by the number of complaints by other owners with similar driveability problems I have had with my car and I got mine resolved with minimal money spent. Here is a list of my problems and resolutions.Had a problem with what I thought was my transmission (I had the same symptom everyone posting here has complained about... power loss, erratic RPM using cruise control, put accelerator to floor but only get minimal speed... etc but it never shut down as I took immediately to my trustworthy dealer Griner Nissan in Valdosta,GA). The problem with my driveability turned out to be a cracked taillight (yes). Nissan uses a drive-by wire system in the throttle body of the engine (older cars used a metal cable to operate the throttle). My car had a hairline crack in the left taillight and water was condensing inside the housing and caused a problem in the wiring on the car. The throttle body to act erratic causing shifting problems and power loss because the throttle is controlled by the engine computer instead of manually by your foot.Dealer replaced my taillight housing assembly under warranty and no more problems. This happened at about 30,000 miles (I have a high mileage car due to using it to travel for work. I currently have 86,619 as if this post on a 2015 Nissan Sentra with original CVT never been rebuilt or replaced). Weather seals in front passenger doors are thin and get beat up from entering and exiting car replaced under warranty. Rear door seal are kind of loose and can slip off car. 2 sided tape fixed. No more problems (2$). Changed CVT fluid at 40,000 miles. Dealer advised to change fluid at 30,000 instead of every 60,000 as per owner manual factory maintenance schedule to prolong transmission life $160. Had to replace muffler heat shield because it came loose unknown why $285.A tip about driving with a CVT equipped car: the car will drive smoother if you give it constant throttle instead of variable throttle because the computer shifts for you and rev matches with the throttle which is also computer controlled. THEY WORK TOGETHER (like on a car with a conventional transmission and a cable throttle) on a older car with that setup your foot was the shifter. Push the pedal and the car would move and shift accordingly. When you hit the brakes or pick your foot off the accelerator it would downshift because a conventional transmission works with fluid pressure and engine RPM. Now the computer is doing all the shifting and throttle management.Another tip use the ECO and SPORT modes more when it starts to shift a little funny. The sport mode will unwind the transmission better and when the transmission feels too loose use eco mode. Another time to use eco mode is when you have a load in the car. The lower gearing lessens the straining on the CVT under load and then unloaded hit sport mode to free it up then go back normal. Point being use all the transmission modes it will run a lot better. Hope this helps some people.

Nissan has the worst customer service. I have been a valuable customer since 2011 and have never missed one payment. I was informed that the company did not receive one of my payments and instead of notifying me, they sent me to creditors. I am convinced someone from the company took that payment and pocketed it. Because of their carelessness, I have been put as delinquent after only missing one payment; and instead of helping to resolve the issue, they said theres nothing they can do! Horrible customer service and bad manager! Nissan needs better employees who know how to interact well with customers, try to find solutions and dont catch attitudes with customers who spend their money in this company. I will never recommend anyone to ever purchase a vehicle with Nissan!

I am writing to voice my complaint about my current Nissan experience with my 2011 Nissan Altima that was purchased in December of 2016. The car is currently only 6 years old and I have experienced a total loss to the value of the car. I have recently had all the locks in my car go out... ALL AT ONCE. When contacting Nissan about my options of what to do; I was recommend to replace my key fob battery and if not that do a test to see what the problem is. After having the test done Friday, August 18th, I was told that I needed to replace all four actuators on my Altima. The price range for this is estimated to be around $1350. After talking to family members and family members employed with Nissan we feel that the information given to me is accurate and that there is a bigger issue with the car other than this. We believe replacing these the problem will continue to be there due to there being a wiring or system malfunction with my Altima. I am just really upset and not understanding how a car that is 6 years old already have every actuator go out and all at once. This is a total inconvenience and just see so much to spend on a car that I dont even have paid off yet. This experience has honestly made me not want to buy another Nissan in the future. I never expected to have this happen but I have to say it is a huge disappoint and not convenient when you have a push start car.

I have been scheduled for an inspection on the 15th of February 2022 between 1200 and 1700. I waited the whole time for the inspector which did not show up nor called to notify me. I called Nissan Inspection and they told me that someone is going to call me. Someones name John - phone number ** - called me after half an hour and told me that the inspection has been scheduled, but it did not go through the system. He said that he is going to schedule another inspection the next day, 16 February 2022 between 0800 and 1000, and if the inspector did not show up by 0900, the inspector is going to call me and let me know. John says that he is going to monitor this closely and notify me of any changes.The next day, 16 February 2022, the inspector did not show up. At 0910, I called John (and I am not sure if this is his real name) twice, but he did not pick up the phone. I called Nissan inspection and they told me that the inspection has been scheduled between 1000 and 1200. I have to travel at the beginning of March and thats a lot of time-wasting.

In November 2007 we bought our 1st and last Nissan. Against my better judgement, I relented and agreed to buy my wife her Nissan SUV. My reluctance was based on the cvt, which in my opinion was unproven technology. My fears were not unfounded. After 75000 miles of fair service the cvt issues began to manifest themselves in the form of a load clicking when cold. This load clicking is only under load or when car is in motion, also while cold there is a metallic screech or scraping noise on acceleration, and lastly a shuttering on acceleration from a stop as if hunting for the right gear to start out in.Wife took car to Mcgrath Nissan of Elgin Il for routine oil change as she always did, and asked to check for the noise, she was told “We can hear no noise but there is rust on your brake rotors and the rear pads are very low 1-2 mm. Do a brake job and see if your noise goes away. So I think for argument’s sake let’s do a brake job and eliminate their rederick. I performed a 4 wheel brake job pads, rotors, and hardware. Upon removal of said parts rear pads were actually closer to 5mm and fronts 10-11mm. But ok I bought the parts, let’s put them on. Guess what? Same noises and symptoms. Back to Mcgrath. Now we’re told $120.00 to diagnose problem.But that would go away if they found it to be cvt problem. I was confident they would find the problems to be the cvt and agreed.After letting car sit out and cooling down tech took for a test drive, and heard the clicking, and screech, but not the shuddering. It was his diagnosis the clicking is in the upper engine. Now how can this be if it only happens while transmission is engaged? We can pull the valve cover off and inspect the engine for $350.00. There may be varnish or sludge build up. The oil changes always performed on time, at your facility with your recommended oils how would this be possible? Well stuff happens Im told. How is it the noise only occurs while transmission is engaged? No answer. What about the screech? The tech said it is slight or faint and not bad enough for Nissan to warranty the problem. What good is a 120,000 mile cvt warranty if Nissan won’t honor it and repair a problem?In all fairness to Mcgrath Nissan they did waive the $120.00 charge for the inspection, when confronted with my disappointment in their product. And I do understand they dont want to get stuck with a repair that Nissan won’t reimburse them for. But at 76000 miles on a car to have a failure of the cvt that has been problems from day 1 for hundreds if not thousands of rogue owners, they obviously know there is an inherent problem with the first generation Rogue cvt’s as they redesigned them in subsequent years, and replace the catastrophic failures with the new design. There is no one in the world that can convince me that the Japanese manufacturers build quality is superior as I have had a similar experience with Toyota as well. MY advice is buy American, my friends.

Planning to travel to Illinois, planning to buy a new Pathfinder in Chicago then drive the Pathfinder to New York State then drive back to my home in Utah. I looked online, found the vehicle and price, called the Chicago dealer to buy. SHOCK SHOCK SHOCK. They told me the online sales price is not for Utah residents, and I have to pay the sale price for Utah residents (we are not talking about taxes and registration), we are talking about the cost of the car. He said; Nissan assigns individual prices to each State, each State has its own price for the SAME vehicle. Same vehicle, different costs for each State.Inquiring, Is it the costs associated in shipping?, he said no. Is the individual charges from that State?, no. What is it? He said, It is the Nissan Marketing. He then said Utah residents pay $2800 more for the same vehicle so he would charge (overcharge) me $2800 more. I called 2 other dealers in Illinois to verify that Nissan charges Utah residents a higher cost for the same vehicle. I am now looking at other brands of vehicles, saddened by Nissan marketing. After several new Nissan vehicles over the past 20 years, I am leaving Nissan, due to Nissan Marketing. Utah Nissan dealers lost (future sales), so did the Illinois dealers (today). Online buying of vehicles opened my eyes. [To Nissans credit, he said it protects dealers in the State you reside in and takes that competition out between States]. Bye Bye Nissan. That is called price fixing.

I have owned 2 cars with CVT one being Nissan Note. The cvt had over 242,000km then I decided to sell it but had no any issues with the cvt, secondly and currently I have a nissan Tiida with REOFO8B cvt WHICH IS SO SWEET. I have clocked 177,000 and you may think the cvt is new. Nissan having been in cvt market is the best...My next car will be a nissan with a CVT...Steve - Kenya

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

I have bought a used, which had 84 months warranty battery and still 5 more years left. I took my car to Nissan service center, Studio City, CA. They told me without the receipt they cant take it under warranty. How horrible this is. This is ridiculous with Nissan and they charged me $160 but outside the battery is just $75. Go hell Nissan, Studio City.

I bought a 2016 Nissan Maxima on May 10, 2016. Three weeks later I hit a deer with the car. Three months later I am still waiting to have the car fixed. Apparently the problem has been a wire harness that affected the airbags and seatbelts. Nissan is taking their sweet time getting the wire harnesses to Valley Nissan to start with. Now my insurance adjuster told me that Valley Nissan had gotten the wire harnesses for the car two weeks ago and they have not bothered to put them in yet. I am still waiting on Valley Nissan to fix it. I am still three months later waiting for this car to be fixed and daily I get the normal response that Ill be getting the car the next day but never do. I will never ever buy a Nissan product from Valley Nissan nor will I ever buy a Nissan product.

Customer service stated that my payment for March 2011 would not be reported late because of the inclement weather which caused a hold-up in receiving mail. My payment for April 2011 was reported as being late as well, but my check was received on time according to customer service. I am seeking for these errors and my credit report to be corrected ASAP.

Keep calling the Consumer Affair for 2 weeks, each time they said a specialist will call you. Again they said they called but I was not available. Left a voicemail. If someone calls it will show on my phone. One more time they put me on hold and connected me to the specialist but this time it asked me to leave a phone number, and case number etc. What I am dealing with?

The CVT Transmission failed in my 2012 Rogue with 86,000 mileage and Nissan is aware of this issue in other models and has never corrected the issue. Driving along and the gas pedal would not move the vehicle and this was very serious on the road. Someone could lose their life if this is not corrected! Nissan will not assist in the repairs even though they are aware of this issue because I had to take the vehicle to a local transmission garage and not a Nissan Dealership Service Center. I did contact them and they offered no assistance whatsoever. Pretty much told me I was out of luck. Never again will I purchase from Nissan.

I have been trying for six months to remove my ex-husbands name from the title of my car, on which I still owe a small sum of money. I have literally spoken to a dozen Nissan reps who have strung me along this entire time - with no solution in sight. They are clearly lying to me at every turn, and I get the strong impression that they are urged to lie when you call about this. I have heard everything from, Your paperwork fell through the cracks and well have this resolved within a week (that was in January), to You need to resubmit your notarized forms (that was in April) - never mind that I already sent it certified mail. I have even asked the motor vehicle commission in my state to call them. Even they cant get a straight answer. My lawyer warned me that they would give me the runaround, since they do not want to remove a second party from a title, in case I default on the loan.I have literally shed tears with some of these people - after trying for months to resolve this. I am battling Stage IV cancer and am begging them to remove his name from the title so that he doesnt end up with the car. Theyve promised to call me back immediately (hasnt happened), transfer me to a supervisor (hasnt happened), process my request immediately (hasnt happened). Im now entering my sixth month with no resolution. Ive told them repeatedly that I could be dead before they get their head out of their behinds and resolve this.While I love the two Nissans I own, I will never finance with them again, and I will let everyone know that they shouldnt either! Shame on NMAC!

They never offered to help during the pandemic, I had to call out of desperation to see if there was anything they could do because I lost my job due to covid-19 and have no source of income. They extended my loan as I stayed out of a job for the past 3 months and now, according to them, the pandemic is over and I should have a source of income by now and make my payments. TRILLION DOLLAR COMPANY really penny pinching and can’t do anything to help their customers during this time of need. Real classy.

I am so shocked as suddenly at the end of my term of financing with Nissan financing when I called them as a payment of 375.00 had not been taken from my account at christmas. I have had the lease/financing with them for over four years now. Then they suddenly mentioned in passing that I had maybe 7 or 8 NSF FEES on a past due account!! I said that I had never heard of this before and if so why had someone not/never contacted me by phone, email or letter to inform me of this. I have had no knowledge of this. Why did they not contact me prior. This is not reflected in my bank statements or monthly online statements. If it is a bank error I still require some proof or a letter or statement from them they will not give it. I have always received my mail from them before!! Now all I get is calls and threats form them BUT as I have asked repeatedly for a statement of bill or something on paper regards this.They say they sent it. I have received nothing and how can I pay fees. I have never been informed of fees, not missed payments. I have no missed payment except for the one they did not take out at christmas. I have written them and sent an express mail to them requesting the letter and Proof. I mean they could make up anything they want. I am really feeling pressured to pay as they mentioned they can come after my vehicle but I am not sure how to proceed. Can you please please advise me on this matter.

I am a 2008 Nissan Titan owner, who is seeking other Nissan owners in the WNC area, whom all of a sudden, after a rain, have their paint delaminating causing a white plaque spreading all over. I took my Titan to 3 different body shops I trust, and they each stated the clear coat was delaminating. It was clearly a manufacturer defect. I contacted not one, but two, local Nissan dealerships and have had their GM, service manager, and Nissan specialists (you name it) look at it and take pictures. I have bent over backwards doing everything that Nissan Corporation has asked while I lose multiple hours at work, including having it looked at by their preferred body shop who even said it is a manufacture defect. Now, after putting over 400 miles on a vehicle I baby and do not drive but for pleasure, they are trying to tell me that since it is out of warranty (though the miles are very low, as again I do not drive it on a normal basis) they dont have to do anything towards my Titan. There are numerous claims by others of the exact same issue happening with them (including a lady at the same dealership the same day as I, complaining about the same thing with her Nissan). Although Nissan Corporation states that they have never heard of this problem before (a simple search shows customers back to 2004 with the same problems), I truly believe a class action lawsuit should be started. Please post your experience and if you live near my area.

My husband and I purchased a brand new 2014 Murano... a car we loved! It drives beautifully. Sadly, weve run into two separate issues multiple times. First, the drivers side visor breaks constantly!!!! We dont use it often but have replaced it several times. At first they were covered by our warranty, but now they want $185 for a new one. What???? And you cant find a used drivers side visor for anything. Not a single one at a junk yard (although the passenger side visors ARE available.)Then, our ac went out three times while under warranty (we live in AZ so no ac is brutal)! We had the compressor replaced three times. The third time we had a service agent say he would try to get us a brand new one (compressor). What the heck were they putting in before???? Also, my friend got a Murano. She had the exact same problem multiple times! A $40k car should NOT have these defects. (AND, while our Murano was in to have the compressor replaced, there were two times the dealership kept our car for multiple days without updating us on the status of the repairs.)Thank goodness we were still under warranty. Now our warranty has expired and Im afraid well run into the compressor issue again. I will be furious if that happens! We cant afford such expensive repairs, especially since the car has only had about 10-12k miles a year put on it. Well below average. As much as I love the look and feel of Nissan vehicles, we wont be buying another one. I have a Chevy that hasnt had any problems at all and its a 2015. Even our 2005 Dodge Ram has been amazing. Very few service needs other than the basics such as oil and filter maintenance, tire rotation, etc. I can count on one hand the number of times Ive written a negative review, but this situation warrants it.

Its been almost a month since paying my car off. Im still waiting to receive my title. Customer service is no help and gives little to no information. I will probably never buy another Nissan after this because their finance company is a 3 ring circus.

My 2009 Nissan Versa has been a mechanically sound vehicle so far. My complaint has to do with the door locks. First, it was my hatchback. Couldnt open it from the outside. It is quite a task to have to climb in the back seat, reach over and manually open the rear hatch. I take my car to the dealer and I am told it is the door actuator, in other words, the electronic component that makes the door open. This was by no means an inexpensive repair. $327.00 to be exact - that was January. July comes around and my little Nissan Versa has 73,000 well maintained miles on it. Click, click. Oh NO! Now my passenger door on drivers side will not open, not even from the inside (thats safe). Once again, here I go to the dealer. Yes maam, it is the door actuator again... cheap ** parts. This time it was $522.00. The service rep had called to tell me that the mechanic may have to break the door panel because he couldnt open the door from the inside. I replied, Isnt he a certified Nissan mechanic, and he assured me he was. I told him if he broke it he was going to pay for it. Thats why I took it to the dealer (West Covina) so this wouldnt happen. The mechanic was able to get the door panel off without breaking it. I wonder if Nissan thinks that these problems with door actuators are a safety hazard as well as an expensive burden on its customers. I understand that these components will go out at some point in time but my car is only 5 yrs old. Nissan, you really should take a look at these parts. They are dangerous, cheap, and a financial burden on your customers... If I wasnt through paying for my car, I would trade it in, not for a Nissan.

Too bad we cant choose zero stars. CVT trany quit and they wont do a thing about it, even though they have been sued and lost, wonderful stuff. Never buy one, they wont stand behind their product because it isnt bulletproof. Grow a set Nissan.

It was Friday July 3rd 2015 we and just arrived back home and it was storming and rain and my father had put the vehicle in park and then had said he was going to fix the gutter and I had went to go hold the ladder so my father wouldnt fall and he had asked me to go get the drill and returned back outside and my father and I had heard someone screaming and went to go see who it was and it was my mother. She was on the ground and couldnt get up. She said she had reached to go turn the truck off and was in the truck. Went to get out and the door had knocked her down and all of a sudden the vehicle ran over me. Now Im in a wheelchair And I have severe bruising and 8 inch cut behind my left leg and will be like this for at least two months. And then maybe have to have surgery on leg and foot. My truck is under a recall, a 2005 Armada Nissan... Please call me ASAP **.

I have purchased 3 new Nissans and financed exclusively through NMAC (Nissan Motor Acceptance Corporation). On one occasion, NMAC indicated that I was 30 days late on a payment. I had never been late on any of my other NMAC loans and explained that my check was mailed on-time like all the other payments. The credit department made it clear that there was no forgiveness for being late and never once gave me any benefit of the doubt. My opinion is it doesnt matter if you have never been late and its all about the money to them. If they give you bad marks on your credit (which last for 7 years), then the next time you finance via NMAC, they can charge you higher interest rates. Its a scam, so please be extra careful. Check and double-check any payment you make. Dont assume that NMAC is on your side. Hell, Nationwide is not even on your side, but Ill post that bad experience in another article. So it has been 6 years and 6 months, and the bad credit mark from NMAC should be dropped off at 7 years. I am in the market to buy a new car again, so I called their customer no-service department to see if they would give me a courtesy pass and remove the bad mark that they reported on my credit report. They created a case number, asked me to call back in 48 hours, and turned me down again. I will never buy another Nissan again. Note to the world, you can dispute an item on each of your credit reports (Equifax, Experian, and TransUnion); and if NMAC doesnt respond within 30 days, by law, the item must be removed. The only way to teach Nissan and NMAC a lesson is to buy with one of their competitors. Also, if you happen to know someone or have the ability to get a message to Nissan headquarters in Japan, tell them that NMAC doesnt represent the company well. Tell them NMAC doesnt take into consideration your payment history before hurting their loyal customer base. That loyal customer base is certainly thinning out.

We purchased a Nissan Titan in MD and then moved 3 months later to Nevada. I landed a job that needed me to have tags title and insurance through Nevada immediately, otherwise, I could not work for them. I had to contact Nissan for a temporary lien release to transfer my name and my mother-in-laws name to a Nevada title and have NMAC put right back on as the lien holder. All they had to do was fax it to me, giving DMV in LV, Nevada permission to transfer that information to a new title for this state so I could go back to work and survive. I now have missed 2 weeks because they have to have all these supposedly different departments approve it, but I am on the loan and my payments are made, and now, they send me a paper that will not do and say I have to wait another 2 weeks to a month. They have 2 more days to get it to me via fax (which is not hard to do), otherwise, I lose my job. If that happens, I will take them to court for loss of wages and anything else I am entitled too. This is ridiculous! They are more than willing to take your money and have you sign your life away, but when you need just a simple piece of paper stating what is yours or what youre paying for or Lord even to follow the law, you have to go through a mini war to get it. Also, do not try to contact anyone there on a daily basis because you will be harassed by certain representative at their answering center. It took me 11 calls in 1.5 hours to get in touch with the person helping me at her extension no less, and then, I was told that it was my fault that its taking so long and that I should have informed them sooner that I needed it when in fact, I informed them within 5 minutes of finding out what I needed. You can bet your bottom dollar that if it were them being faced with losing their job due to something I didnt do, they would be after me like a bat out of hell. Someone, please make this corporation do what they say when they say it and when we need it. I feel for anyone who finances through them. If your life is hassle free now, it will not be, after dealing with them in my opinion. For just a temporary lien release, giving a government company (DMV) permission to do their job and for me to follow the law, it takes 5 minutes. Thats all to fax. What is there issue? Oh, and I was told that this is a special request, something they do not do. Yeah okay.

Ive been dealing with the same issue for over a year and a half. Every time I call to see if they have fixed the problem (after they have told me it will be fixed), they havent. I dont understand how a business can run without doing their job. Ive called at least 15 times and have been told every time it will be fixed. Ive even asked for a call back every time; not once have I gotten one back. After a year and a half, NMAC has impacted my credit score. I planned to purchase a home in September 2013 but will not be able to. My quality of life has been diminished severely due to this issue. I have lost sleep thinking about what NMAC has done to my credit and how I will have to pay for NMACs fault for years to come. I can honestly say I have never thought a car purchase would negatively impact my life like this. I can only imagine how many customers Nissan is losing due to NMAC.

My car has been held at Nissan repair shop for 30 days, for a faulty transmission, that a lot of the public has an issue with. I spoke with Nissan customer service (Katey **) on 4/25/2018 case **. I was promised a 2 month credit to my account, for the time lost, and money by not being able to drive my car. I was suppose to receive an email on 4/26/2018 with documents, for this action to proceed with the credit to my account. I NEVER received them yet and its now May 10, 2018. I called customer service today at 6:45 pm, and Jazmine the representative answered with a nasty attitude, consistently asking me for a payment, when Nissan owes me a credit.She began speaking over me, and would not allow me to answer any of her questions. I then requested to speak with a Manager, she put me on hold, then I heard her mumble a under her breath, then she disconnected the call on me. I called back, and I immediately requested a Manager, his name was Chuck, he also answered with a nasty tone, and was basically flipping me, Yeah yeah maam whats your issue. I then asked if they were happy with their jobs, because I am an innocent customer, who does not deserve the DISRESPECT, I have spent nearly 20,000 with this company. I deserve respect and excellent customer service. They should be fired!

I purchased a second Nissan vehicle from National Motors on 12/17/2013. I had to trade in my previous 2009 Nissan Altima Coupe because the car would not start. I changed the battery and received three jump starts and the vehicle would not turn on. I found out later that the Nissan Manufacturer was aware of a steering lock issue and did not recall the vehicle or notify customers of the vehicle that this issue would occur. The same date I purchased the second vehicle from National Motors, I noticed my locks did not work. The driver side door unlocked from the outside using the key, but the other three doors would not respond to the key, only making the locking noise. I contacted Dwight, a car sales man and was told my locks would be fixed once the locks were ordered. They would fix my tail light and the locks because the tail light also had an issue. In January, Dwight advised that the locks were on back order but should arrive within another two weeks after the call. I called the dealership every week for a status update on the locks and continued to get the run around. Dwight stated someone from the dealership would call me in regards to the locks on 2/13/14 after stating he was no longer dealing with this anymore. No one called. Last week, 2/18-2/20 I was advised by Dwight that the owner of the dealership, Brian, decided to no longer fix my locks. Dwight stated that the locks were ordered and Brian returned the locks to the warehouse stating that he was no longer going to repair the doors. My father contacted the dealership on 2/21/14 and John advised that I go to my local Best Buy to get a remote sensor. On 2/22/14 I was told by a Best Buy Installer that the sensor would not fix the locks because there is something wrong with the car. Since the key opens one of the doors, the installer stated that the remote sensor is not the issue. There is something wrong with the doors. John ** then stated to me and the installer of Best Buy that the dealership was made aware of the issues with the door prior to my purchase and still decided to sell the car to me. There is no information on the website stating the door is defective nor is it reflected in the contract or discounted from the price of the car. This same day, the Best Buy installer contacted John and told him that the locks would not be fixed by Best Buy. John told me to come to the dealership to trade the car because they would not fix the locks. Unfortunately, throughout this ordeal and the back and forth between me and the dealership, my finance company has not received the first payment which was due on 2/11/14. I was afraid of making the payment because I was not sure if I would be able to keep the car or not. The locks not working is a safety issue and deceptive for the dealer to even think to allow a consumer to purchase the vehicle at full price without advising of the issues with the car. The date of 2/22/14, the owner Brian would not allow me to test drive a vehicle until a sales man had his appointment. I waited two hours for the sales rep even though his appointment didnt come in until two hours after I had already waited. The owner Brian continued to laugh and eat his food in the back as if I was not waiting to test drive a car. During this instance, I was still not offered any accommodations for my situation. This situation has caused me a lot of time, energy, and credit. I have contacted Nissan through the Better Business Bureau and they refuse to help me, even though this issue has occurred with thousands of Nissan customers. I will continue to voice my experience until someone fixes my locks, refunds my deposit, or trades this vehicle. This experience is a reason I will NEVER buy from Nissan again nor will I ever buy a car from this dealership. Nissan should offer extended warranty for situations that are beyond the customers control. Based on their response that I do not qualify for the issue to be resolved through them because the car is a 2009 is absolutely ridiculous. I will NEVER deal with Nissan again!

I am an owner of a Nissan Murano 2012. I had my transmission replaced at 74,734 miles it was under warranty then, I now need another transmission at 115,943 miles which is 41,209 miles later. Nissan has agreed to assist me with 50% of coverage for the replacement of a new transmission. I really think that a transmission should not go bad after 41 thousand miles. Nissan has been very unprofessional through this entire process something need to be done about Nissan transmission issue, I normally dont publically review however after reading the reviews and having the same issue happen to me I had to let someone else know. I am still paying a car note on this vehicle and now I have been hit with this costly repair bill. Please investigate Nissan for these faulty transmission. Nissan need to take responsibility.

Dropped off my 2013 Nissan Versa for the CVT recall. After I left and got onto the 101 freeway my car went from 60 MPH to about 10 right in front of a Big Rig truck. We crawled toward the nearest exit and went back to the dealer. They said it needed a new transmission and would be 4000 dollars. At 51,000 my warranty was up since it had been a few months over 5 years. They said it was still driveable since I didnt have the cash to fork over so we left and almost got hit as the car stopped on La Brea and Fountain. As I was in extreme distress and by the grace of God we were able to pull into an urgent care lot and the ladies said we could park the car there until we got a tow truck. This was the scariest thing that has ever happened to me and now I am unable to go anywhere as I have no car. Nissan... SHAME ON YOU!!!

I recently brought my vehicle in to be serviced due to some noise coming from the rear of the vehicle. After looking at the vehicle I am told that the rear end pinion bearings have gone bad, and that the pinion seal is also leaking and is described as a nonreplaceable part - as such, the rear end assembly needs to be replaced for a cost of close to $4000. Note, I do not have a trailer hitch, and do not tow anything. This seems like a very extreme repair for a truck with mileage in the 80k range - and would seem to be a reflection of the poor quality and craftsmanship when it was built. Ive regularly taken this vehicle to the same dealer service department for previous repairs, oil changes, etc.- there were no previous signs or indications that this would be an issue.

I traded in a car at Nissan in July 2011 and purchased a new one. In December 2011, I received two warrants for unpaid parking tickets on the car I traded in July. The tickets were issued in November of this year. Every time I call Melloy Nissan, they will tell me they will take care of it and call me back. No one has returned my calls after numerous messages. The old car is still registered to me and in my name. The license plate was never changed.I have to go to Metro Court, set up a court date with a judge, go back on my court date, show that I dont own the car and hopefully get the tickets dismissed. Until I find the time to go to the courthouse, I could possibly be arrested for unpaid parking warrants. Also, what if someone commits a crime in that car that is still registered to me? I am very concerned.

Im so mad. I bought a used Nissan 2005. Never got told the transmission was rebuilt just a few years ago. The car is giving me nothing but problems. Its one thing after another. I have only had my car since January. Took me till April to get it running. Now its broken down in my yard and I cant use it. Nissan needs to do recalls because my electrical is screwed, oil is everywhere and the car stalls and dies or wont start so much I want to scream... Anyone need a parts car in NH. Put 1500 into the car but cant continue to do it. Its an awesome car when it runs and just when you think it wont stall it does in the middle of a rotary on a main strip.

Purchased a Nissan almost ten years ago and paid it off on time. Nissan claims they cannot close the account because they cant find any information on it. Stated it will remain on my credit as open. Speaking with them on the phone was a horrible experience.

I purchased my 2017 Nissan Titan with high hopes and excitement but all the hype did not last. The driver seat broke not shortly after I purchased the truck and has been replaced 3 times and is process of getting repaired for the fourth time. It developed an oil leak after around 5,000 miles which was a valve cover and was repaired but now has another oil leak and the truck only has 14,450 miles. When it snow or ices the parking sensors go haywire. The computer had to be reprogrammed for shifting issues. The rear end has popping sound when the brakes are applied and the list of issues continue to grow. I have gotten to the point that I scared to drive the truck let alone have family ride with me in it. I have been in constant contact with the dealership and consumer affairs. I and just extremely disappointed about this $48000 golden covered **. I just hope people think twice and have better luck when it come to this truck.

I recently traded in my 2012 Nissan Versa for a 2015 Nissan Versa Note with the Woodfield Nissan dealership in Schaumburg, IL. There was a promotion being run in the Spring wherein Nissan was paying a few months worth of monthly lease payments if satisfied customers were willing to buy or lease another Nissan from the company. I went to the dealership and drove off in my new car. I asked MULTIPLE TIMES, when I traded in my vehicle, if they needed to inspect the car before accepting it in order to properly negotiate my new price/payment. I was repeatedly told that either it didnt matter or that there was nothing to worry about. There was no further explanation given. I am on my 3rd consecutive Nissan (1st Nissan was purchased used, then 2nd and 3rd were leased new) and my husband also has a Nissan Altima. We have never missed, nor have either of us been late, on one payment. NOT ONE. When my credit was run at the dealership, it came back in the top 12% of everyone in the country. 4 months after leaving the dealership, I received a bill from Vital Recovery Services, apparently the go-to creditors for Nissan Motor Acceptance Corp in the amount of $200-$250. I called Vital Recovery Services and was informed that there was Excessive Damage to my previous lease. I had not received any notice of this debt prior to the letter from Vital Recovery Services. This was the 1st letter I received from Vital Recovery Services. I offered to pay the debt immediately, before even investigating, if (and only if) my failure to pay immediately would cause harm to my credit history and/or credit report. I was told, by two different customer service specialists with Vital Recovery Services, that I would NOT have this debt reported to any credit agencies. After further research, apparently all leases are inspected by an outside company (meaning that the individual dealerships dont have any part in the decision-making process in regards to the condition of the leases turned in). They have a $500 credit for damages that they give to each customer turning in a lease, and I had somehow exceeded this amount by more than $200 (amounting to more than $700 in damages). Now, my MAIN GOAL of my new lease was to get a monthly payment below $200 (which I was able to obtain). So, it stands to reason that a bill for over $200 would cause me distress. But, I am in the process of buying my 1st home so I paid the bill just to remove any chance of having a negative mark on my credit report. I was told that I wouldnt from Vital Recovery Services and thought that would take care of the problem. Even though I searched online and found hundreds and hundreds of dissatisfied customers who were in the same situation of owing Nissan (and by proxy, Vital Recovery Services) hundreds of dollars for unspecified (and according to everyone we spoke to, undocumented, or at least we were not given any detailed information on the documented damages), I still just paid the $200 - $250 debt so that I wouldnt have issues with obtaining the best possible mortgage rate. But, when my mortgage broker/bank put together my mortgage I had to write a detailed explanation of why I had an outstanding/negative mark from Nissan/Vital Recovery on my Credit History Report. Its bad enough that my husband and I, in our early and mid-thirties, have vowed NEVER to purchase a Nissan again in our lives (as I stated above, we already have owned or leased 4 in the past 5 years between the 2 of us), but paying them off without too much of an argument after my first received collection letter STILL didnt remove the ONLY negative mark on my credit report. Typing this very long review of Nissan is fueled by anger, as is the complaints I filed with the BBB against Vital Recovery, Nissan Motors, and Woodfield Nissan. On top of that, our new Versa Note is making some loud noises and I am so livid. Im dreading the day I have to bring the car into the dealership to get it fixed. Hopefully that goes smoothly but I will amend this review as warranted.

I am really disappointed with AV Nissan. I purchased a Brand New Vehicle. It was a, too good to be true offer when purchasing my car. The problem started when my passenger side door wouldnt fully close unless you slammed the door close. I took it in for service, 3 days after purchasing the vehicle. The service Rep came out and told me just slam the door. Its not a big issue. Me being me I thought small issue. What the heck, I let that slide. A year after having the car, I took it in for service because the car was giving me problems. Service inspected my car and said it was the transmission. Okay... Luckily it was still under warranty so they repaired the problem. What Im concerned is, how does a brand new vehicle, need a new transmission after a year. Anyway, my vehicle has been a headache! I mean problem after problem and here I am again with my vehicle that only has 67,000 miles needing a new transmission.I found it a little skeptical, so I took it to universal city Nissan. They couldnt find nothing wrong with my vehicle. The codes that AV Nissan claimed were due to a bad transmission were not coming up. They called AV Nissan to make sure the paper work that was given to me was correct. They said they do not want to change the transmission and charge me because if the problem is not the transmission, well there goes my money. I am very upset. I contacted Nissan Consumer Affairs. I have a case open with them. Nissan consumer affairs agent state they have been trying to reach AV Nissan service manager and there has been no answer since March 07, 2019.Kiana the Nissan consumer affairs agent called me back. She was rude, pretty much told me there was nothing they can do! Kiana did state she’s no mechanic specialist but that universal city Nissan found nothing wrong with the car so to take it back to AV Nissan. Why would I want to take it back to the place I bought the messed up car. I would suggest everyone to take your business with another dealership. Save yourselves the headache! Please read all reviews before making a decision on buying a Car through Nissan.

I have a Nissan Rogue 2013, took it to a dealer in Surrey at 96000 kms because the transmission seemed to be slipping, the service manager took it for a test drive. After coming back about 5 minutes later he told me the transmission was fine and I should just change the transmission oil. I did this and at 113,000 kms the transmission packed it in driving in downtown Vancouver with my daughter in my car. The top speed now reduce to 15 kms an hour. I managed to limp into a parking stall and got the car towed back the dealer.The dealer and the complaint department at Nissan are now telling me, “Too bad for you, this is out of warranty,” which it is! So I am now on the hook for a $4200.00 bill to get it replaced with no goodwill from Nissan or the dealer on a vehicle I bought new off the lot 4 years ago. I know they have had issues in the past with the CVT transmission so you think they might try to help out, I would never buy a Nissan product after this!

I have tried to open an online account to make lease payment 3 times. Every time, there is some issue. This time they wanted my account number. I dont walk around with my account number, and the letter they sent, has a lease number, which I guess, is not the same. When I called the cust. service number, I was put on hold so long, I finally hung up. In any event, you can bet your life that they would not of given me acct. number over the phone anyway. I like my new car, but being in cust. service myself, I find it laughable that I cannot find good cust. service anywhere. Based on these three call, which took up 3 lunch hours to try and complete, I WOULD NOT BUY ANOTHER NISSAN, NOR WOULD I RECOMMEND THEM EITHER... LOUSY CUSTOMER SERVICE AFTER THE SALE... Typical!!!

I bought my new Nissan in 2007, and has no problem until now with my CVT transmission @ 121.800 miles. I was concerned because I was over the extended warranty of 120,000 miles. I contacted Nissan affairs and open a case with them explaining my hardship of repairing the transmission of $4,300 stated from one of Nissan advisors. I was asked to provide the name of the advisor, location of the dealership, and the amount quoted. And within 24 hours, I would be contacted regarding a decision of if they can or cant help with this matter.Glory be to GOD. I received a call in 24 hours from the same advisor that quoted me the $4,300 dollar a day before stating Nissan will take care of the cost of my transmission which has 0 miles and I would only have to pay the labor cost and I also receive a warranty... I believe Jesus touched somebodys heart at Nissan Consumer and I thank JESUS for it. The labor cost is between $1,000 - 1,500 dollars but Im trusting that it will be fair. Im encouraging anyone that is having a difficult time with the repair of their car to Contact Consumer Affairs and see how they may be able to help them...

Bought 4 years ago. Always maintained. Engines light comes on at 115k and it turns out that the CVT is to blame. Now Im discovering that its very common for these transmissions to only last 100k miles. Its super expensive to replace. After more research it seems to be more of a ($4k) consumable part instead of something you could trust to last for the life of the car. This would be okay, only if the repair cost wasnt going to effectively total the car. And totaled because no one wants to buy a car that is unreliable. The resale value is so low because of these problems? When called, Nissan offered no assistance and was very tight-lipped about this being anything but a rare occurrence. This is definitely a steep drop from the reliability standard I thought Nissan had. Never again?

My 2015 Nissan NV200 Van just hit 105k miles and transmission failed. I go to the dealership and thats when I find out how Nissan has a CVT transmission issue. I hear theres class action lawsuits and all. Well little did I know when I purchased. So the dealership said it will cost me $4300 to replace the transmission so I called Nissan Corporation Consumer Affairs and they said Im out of luck. They only warranty 100k miles Im 5000 miles over. What a piece of garbage company that puts out a bad product. No one expects a transmission to fail right around the 100k miles mark. That is unacceptable. Im like can you all cover some of the repairs but now they only care about their bottom line smh.

My 2011 Nissan Rogue with 62,000 miles on it needed a new transmission. Warranty said 6 yrs or 60,000 miles. My claim was rejected with a $147.50 diagnosis fee and a price of $5,440. Do not buy any Nissan products. Cant believe Nissan headquarters. With all their money cant help out customers when they know their transmissions are all defective.

Cliff notes: No email available to communicate with the corporate office concerning warranty work. You have to use a call center that is slow, cumbersome, and not proactive. Wish we would have stuck with purchasing tried and true Chevy C2500, Ford F250, or RAM 2500 diesels. We purchased a 2018 Titan XD Pro4X (Diesel) truck for our small construction company. The specs matched our needs though the reviews were not as strong as we would have liked the price was appealing and the reviews were not terrible. The size was more comfortable than the C2500 and F250 we have in service.At 30K miles we received both ABS and 4WD warnings after traveling 300+ miles that day. The engine was fine just no 4wd or cruise control. The dealership advised we were fine to continue our trip and to come in when back in town or we could go to another dealership near us if time allowed. Over night the error reset. The dealer said to bring it in when back in town the computer would let them know what need to be repaired on the drive train.On our return trip the error happened again at around 350 miles and again over night it reset and was fine. The trip to the dealership was inconclusive and I was advise to drive around until the error happened again even though that might be over 300+ miles as 5 things might be causing the problem and they could not test each of those components to rule them out. That effort was too intense for them. Thus the call to corporate to report the dealer would not take action on what my local mechanic found on his diagnosis machine. What a run around. The non dealer shop received the P1819 Shift ACT CIR Malfunction detected in the transfer motor circuit error and advised that should be too touch for a certified mechanic to figure out.Finally I have convince the dealership they needed to do more for me and they are taking the truck back in and are prepared to trace back the error and replace the transfer case in the event it is the culprit. This was after I paid our local mechanic to diagnosis the problem and the local service manager had twice refused to perform further repairs until the truck failed again. The only response I can get from Corporate Nissan is to call them. When calling I am referred back to the dealer and am told they have no access to the dealerships efforts though we have Nissan Connect which reads what maintenance and system status in on the truck. Shame on us for choosing Nissan.

I have done business with Nissan Motors for the past 6 years. I recently turned in my Lease for a 2010 Nissan Maxima. After near 45 days, I received a bill for $1600 for excessive wear and tear. I have never seen such a high bill and even when I turned my car to dealership, they mentioned this was one of the cleanest cars they ever got back. When I called Nissan Acceptance, they started saying you should review the contract and should have done a 3rd party inspection before giving the car back. They claim they sent me a letter too... but I never got anything. All I got was phone calls asking me to release another Nissan. I have leased vehicles before and this is the shadiest process. Good luck to Nissan as I will ensure none of my friends will get a Nissan anymore... Awesome customer service... Way to go Nissan...

I have been reading the problems with the Nissans... WOW... When I bought mine it had 46,000 on it, that was 18 months ago. I dropped my car Nissan Altima 2012 off Monday and since they didnt have it done by Tuesday they offered me a rental for free. It is Wednesday and I just picked up my car. I have had problems with this car from the get go... I am now on transmission #3 in 18 months. They have never charged me a penny and our dealership out here is amazing! I have called Nissan North America yesterday and they said they would call me today by 5:00. I had leukemia and had a bone marrow transplant, the hospital I see my doctor at is 120 miles away. With the first transmission I would be doing approx 75 mph in the fast lane and all of a sudden nothing. It completely shut down. I have been nearly (could have been fatal) car crashes 3 times. You know how hard it is going from the fast lane to the slow lane with no power. Anyway, I feel terrible for you all paying so much money out. I have been lucky, on my first transmission I was 300 miles from the warranty expiring. I wish you all the best. I am afraid to drive my car now. Fingers crossed for Nissan North America.

Customers should be provided a simple way to process payments timely. In my 32 years of paying bills, I have never had more problems than with this service. I do not understand why a customer should pay a fee to PayOnline. I would recommend other options.

Im on my second leased vehicle from Nissan, and until today, I have never had an issue with the vehicle and/or Nissan Motor Acceptance Corporation (NMAC). Last year, I decided to take a job out of state, and I brought the vehicle with me on a trailer. I called Nissan and informed of them my change of address as soon as I has settled in, so that the correct taxes were included on my monthly bill and any correspondence would be forwarded to my new address. I also inquired about early termination penalties since I knew I would be getting a company vehicle in 2016. I drove my Nissan for a few months, until my company car was available, and then it just sat in my garage. A couple of months after that, I decided I didnt want to keep paying insurance for a vehicle that I wasnt using, so I called NMAC and spoke to an agent about my options. This was sometime in February or March 2016 and my lease isnt up until December 2016. I was told by an agent (whose name I didnt write down) that I could return the vehicle after inspection and continue to make my automatic monthly payments until the end of my lease agreement. She arranged for AIM to come inspect the vehicle at my home and gave me instructions for the dealership. She was actually very helpful. Shortly after my inspection, I returned the vehicle to a nearby dealership and continued to make my monthly payments. However, on July 5, I received a letter from NMAC requesting the remaining balance on my account by July 16. I called the NMAC customer service number and was told by another agent that once I returned the vehicle to the dealership, my account was closed and my automatic payments were stopped. I offered to pay the 3 months of missed payments due to the oversight, and reinstate my automatic payments until the end of my lease agreement in December, but this apparently is not an option. The only option now is pay the remaining balance owed by July 16. If I do not make a payment by then (today is July 25), my account will be sent to collections. Had I known about this policy, believe me, I would not have returned my vehicle in April. I was provided incorrect information by the agent I spoke to in February or March of this year, and I am not being penalized for it. I didnt receive a letter informing me of the situation, prior to this one, because the letters were being sent to my old home address. However, my cell phone number (primary number on my account) has never changed. In the 5 years I have been leasing a vehicle from Nissan, I have never missed a payment, and now I am going to be sent to collections for trying to do the responsible thing. This is not how you treat a loyal customer. I find it ridiculous that a company would rather pay a collection agency to set up a monthly payment schedule with their customer, than work with them in the first place to come to an understanding. All I want to do is keep paying my bill responsibly, as I have been for the last 5 years I have leased a vehicle with Nissan. NMACs intransigent attitude is not good customer service. I for one, will never buy or lease a vehicle from Nissan again.

This is Surya. Experienced Nissan Versa for the first time and it was an horrible situation to drive on the interstate which is very uncomfortable. The pick up is not good and the transmission is BAD that you can feel like jumping when gears changes even though its a automatic transmission. If you are driving in a hot sunny day forget about air conditioning, because it doesnt work even if you switch to high mode. Finally I had a real bad experience in Nissan Versa because of Hertz (Car Rental).

I would not have given a one star had the option been available. This is the second vehicle I have financed through NMAC. I had a horrible experience the first time in 2000 and decided to give it another shot. We purchased a 2012 Altima Coupe in April 2012. I have constantly had to call and argue with the reps simply to get my information. I was told I would receive in the mail documents regarding my payments and account information through NMAC. I never received any of this. It is December and I still have only been able to get info regarding my account by calling myself. No communication whatsoever has ever made it to me through the mail. I have requested it many many times for various reasons and still theres nothing.Also, their online payment system is a complete joke. More often than not, it will not accept my card info and I will have to retry at a later date. This has caused my payments to be late more than once. I also never receive my statement notifications by email that the reps have promised would be sent. Also, my rate on my contract from the dealership shows 0.9% and when I look at my account information through Nissan Finance Manager, it shows a 2.9% rate. I wonder who/when that was authorized.I will never finance through NMAC again, possibly never own another Nissan vehicle.

I leased first a 2011 Nissan Armada then traded it in for a 2013 Armada. That was the biggest mistake I made. The 2011 is a far better SUV. The GPS is no good, it does not record CD and you can only put one CD at a time. There is no touch screen. All these features are on the 2011. I am sorry I traded it in.

I own a 2012 Nissan Versa with only 38000.00 miles. The car broke down last week on me while I was driving. I had it towed to the dealership where it is still. There they say they cannot find out what is wrong with it but they too cannot get it to start. When I called them today they are now saying they believe it may be something wrong with the transmission. Thank god I bought an extended warranty on it. I cannot be upset with the service department as so far they have been very nice and I do have a rental car compliments of Nissan. But with this car having less than 40000.00 miles and the transmission going out already that is not a good sign. I love my car but if this is an indication of what is to come I am going to get rid of this car and will not go back to Nissan.