I purchased a 2008 Nissan Pathfinder in October of 2008, with about 20,000 miles from Stockton Nissan. About 3 years ago the VDC Off light came on. I took the car to Stockton Nissan to have the transmission flushed and asked them about the light (The car had less than 60,000 miles at the time). Was given an estimate of $1500 for the ABS Actuator Sensor/Pump and $600 to install for a whopping total of $2100.00. I declined because other than the Idiot lights the car runs good and the mechanical gauges all check out. Then the BRAKE light and ABS light. Then the check engine lights started coming on and off and the speedometer and odometer would go on and off with them. However, my car registration is due in December of this year so I need to smog it. I took it to a shop and they charged me $400 to replace the speed sensor on the right front tire. It smogged, but 400 dollars later I still have all of the Idiot Lights off and no speedometer or odometer. I have contacted the Nissan Consumer 800 number 3 different times. Nothing was done. This should be a RECALL since other Nissan owners are having the same issues. I guess since it is not a SAFETY ISSUE, Nissan can get away with ignoring this issue. This is my 4th Nissan AND WILL BE MY LAST NISSAN, unless this issue is addressed by Nissan. By the way, this is first review/complaint I have ever written.

Dear Nissan, for everyone that had a car before the policies changed for the 8 payment extensions to 6 payment extensions you should still honor them because we were told something that is no longer being honored. I understand that it is a courtesy, but that doesnt change the fact that you should honor your word to us because when you say something you should do it. Especially for some of us who have been loyal towards our payments and the Nissan Corporation. Also, we never get anything for being a customer. We hardly get discounts and the service team at almost every location is always trying to sell you another car for overpriced numbers. Unsatisfied.

I bought a 2016 Versa Note in 2016 and while I love my car and have had no problems with the car itself at all - dealing with the finance department of Nissan Motor Acceptance Corp (NMAC) has been a nightmare. It was ok the first few months. They offer FREE one time payment through their website as well as recurring autopayments and then over the phone methods of paying which charge fees ranging from 7 to 12 bucks. They have taken duplicate payments in August and when I called about it they stated they were going to refund one of them - which they never sent the refund out to me yet on the account it showed a reversed payment so the system kept reporting that I had not paid. As they had never sent the refund and still had my duplicate payment for that month I had actually paid a month in advance yet the system continued to show I hadnt paid Augusts payment at all. I called and spoke with multiple people who all confirmed my next payment would not be due until October. In September the system took YET ANOTHER payment. Note - this is now $975 of payments that the system is only showing $325 having been received. I called AGAIN and said they needed to get my money back to me ASAP. I was put on hold for 45 minutes while he spoke with a supervisor and then it dropped my call. I call back and of course its a new person and theres no note on my account about a refund. This person says the fastest way to get my money is to call the bank and stop the payment. I stop the September payment with my bank which cost me 25 bucks and call Nissan back to tell them to forget it I fixed it myself. Nissan says - Oh I see in the system theyve issued you a refund check. I said - Guess you better call your bank and pay the stop payment fee like I just had to do! Apparently they didnt. I get the refund check in the mail and ignore it. Im sick of being put on hold and having to call them every damn day at this point. WELL - because I did the stop payment - per Nissans advice - AND they sent a refund check the system reversed the September payment that they took without my permission, and the SECOND August payment! So now the system shows that I havent paid since July.To recap - $325 + $325 taken in August - refund of $325 never received yet recorded in system manually by person who said I could have one imaginary refund reversed the duplicate August payment in the system though I never actually got my money back (Nissan still has my $650 - Aug and Sept payment). $325 taken in Sept - stop payment reversed the Sept payment. Nissan issued a refund even though I told them I fixed it myself and to stop their check (they didnt). System reversed the Sept payment owing to the refund (it reverses once the check is cut not when you cash the check). System then reversed the FIRST August payment owing to the stop payment.So - I have now paid $975 dollars in 2 months and gotten $325 back yet Nissan continues to tell me I owe them $650 dollars plus late fees. To which I laughed hysterically in their ear and hung up. I took some shots and called back and I FINALLY get a supervisor which I have asked to speak to no less than 6 times since August and I break it all down for her repeatedly until she understands what has occurred. She says - deposit the check in my account and make a $655 payment to fix the September payment and pay October.+325 Aug 1. +325 Aug 2 (should count toward Sept). +325 Sept. -325 Refund (for Sept payment taken which is now a double). + 655 Pay Sept and Aug 2 payment that I actually already paid and never got a refund for but the system thought I did). So I stop the auto payments because ** them and do one time payment in November. I get the thank you email on Nov 14, the your payment is processing email November 15, and then it never hits my account. By today Im like CRAP guess I gotta call. I call them and theyre telling me how this is a problem with my bank. NO - you are the common denominator. This is a problem WITH YOU.I told them I will not pay late fees and I will not have this hitting my credit account and that I wanted it in the notes on my account that I want to give them money and they dont want to take it. They want me to use BILL MATRIX which charges 12 bucks to make a payment. Their FREE one time payment method HARDLY ever works THUS FORCING YOU TO USE BILL MATRIX and pay a fee! Im on to their game! I will keep submitting free one time payments and making notes in my account for the rest of my eternity before I pay another payment fee to this disorganized mess of a finance department. This is the hill I will die on. The end.

Highly recommend you reconsider ever doing business with this company because they 100% do not care about customer satisfaction, customer loyalty, customer problems with their vehicles... Wont work with you to find a solution when they sell you a faulty product. Do NOT abide by their customer warranties. Its been 9 months of absolute hell with a brand new 2020 Altima. Completely appalled at the atrocities this company allows. Had so many repetitive issues they failed to fix and their only solution was that I trade it in so they could get MORE money from me! Completely disgusted with the dealership, consumer affairs and arbitrations.

I like the computer system that lets you know when it is service time. I also like the alert system, the stereo system, back up camera, systems for telephones, the windshield service, the mobility of the seats, steering volume to be adjusted when needed, the way the seat adjust to help with visibility, the built in coasters for handling drinks, and all the compartments that hold important papers. I also like the way my plan is set up, the mileage that I get, the attitudes for the workers that is provided when servicing the car and the service that they supply. However, I dislike the way the system is set up for more payment when something breaks on the car, having to put more warranty on the car and the warranty that comes with the brand new cars, and the price of the tires. But still, I love the car.

Nissan of St. Charles. The salesman sold a 2010 Nissan Altima without my signature or permission. Now, its on my credit report. I have never met this man or have I come to your dealership to sign for a $36,000 car. All of them are going to jail. Im a 67-year old woman who lives off SSI in Vegas. I dont live in Illinois.

Never ever will I buy another Nissan. Let me share my experience with you. I was happy to lease my new Xterra last fall (8 months ago). However, they never sent me billing info or statements; yet, they began harassing phone calls immediately. I mean 8-10 calls per day and mostly from people that spoke very broken English. I would state that no payment book was ever sent nor any statement sent to my address. This was the case for the first three months. And yet, the harassing phone calls continued as well as late payment fees. I even drove to and spoke with the general manager at the Nissan dealership where I leased the vehicle. He stated that they had had many complaints about Nissan Motor Acceptance Corp from customers.My newest issue was this month when I moved into a new home and was also traveling for work (June 2012). Because so much was going on, I forgot to send out the payment the first of the month, and the harassing phone calls began immediately. Im not talking 3-4 weeks late. Im talking 7-10 days late and phone calls all day, every day, including weekends. I called Nissan to pay for this month and next and they told me that I have almost $500 in toll-booth violations I have to pay. This puts me over the edge. One, I use toll highways maybe once or twice a month. If that, two, I have EZ Pass and it comes right out of my account. After speaking to several reps who speak very limited English, I am put on hold for 20 minutes and am eventually disconnected. I called back and went through the entire experience again and finally got to speak with a supervisor. I tried to explain my situation after again giving all my info (which takes an eternity) and the supervisor begins talking over me from the very first moment, arguing and questioning everything I am saying. She will not listen to anything I say and tried to argue with me, basically calling me a liar. This continues until I can take no more and I snapped.Advice: regardless of how much you like the Nissan vehicle you are looking at purchasing, dont buy a Nissan. I have owned dozens of cars and have never ever had a negative experience like this from day one. Horrible. Horrible. Horrible. Most unprofessional people/organization I have ever had to deal with!

I bought a brand new 2013 Versa with my hard-earned money. Within the first month, I had to bring it back to the dealer because the lock on the trunk broke and I was locked out of my trunk for three weeks waiting for the right part. My car has already broken down twice due to engine troubles. Thank God, I have the extended warranty. Seven months old and my car is already breaking down!!! Now, I have a rattling sound coming from the engine. I take good care of my car and I change the oil on time. Nissan service dept has been great but at this point, I just want my car to work the way it should!!!

I received a bright orange post card from Nissan with the headline RECALL NOTICE - Your Nissan may be in need of correction to assure its continued Safe Operation (in bold face). It then asks to call for an appointment. A Modification code ** is given. When I get to the service desk, he states there is no recall on my vehicle. He quickly hustles me into a 15,000 car maintenance. The cost was $330. After 2 1/4 years, I had only 12,000 miles on my car. I felt I was taken and I was. I made a complaint to Nissan corporate consumer affairs. They will do nothing except to stop having promotions and phony recall cards sent out.

I like it. Very roomy, large trunk area, sits high up off the road, good gas mileage, fashionable interior, lots of leg room, lots of cup holders and places to charge cell phones. I also like the in-car garage opener, Bluetooth, hands-free phone, back up camera, navigation, keyless start, heated seats, front camera, and air in the back seat. However, I would change the rear door feature to include a foot response, alarm when seatbelt is not fastened, wide area for camera to cover, and a smaller window visor for my Hum to be attached to.

The 2008 Nissan Versa we bought new from WESTON NISSAN broke the transmission 10K miles after the extended coverage NISSAN USA put in place after realizing the issue. The results is that owners of NISSAN cars CVT transmissions will inevitably have to REPLACE NOT REPAIR NOR REBUILD the system. Estimated cost to fix your vehicle in Florida is $4-5000.00 USD.

Three months after we bought our Nissan Versa, we got a call from a very snotty representative informing us that they had given us the incorrect title for our car and wanting us to bring it back (an hour and a half drive one way) so they could straighten it out. The fuel mileage was grossly misrepresented on the vehicle. The sticker said it was supposed to get 38 mpg, and I only get 30 at most - all highway driving by the way.The warranty is worthless - a piece of trim flew off the car roughly 5 months after we bought the car, and shortly thereafter, the plastic fog lens replacement piece fell off. The local dealership gave the run-around, canceling two appointments because they didnt want to have to waste their time with us. Just recently (33,000 miles), we realized that the tires needed to be replaced. We called the dealership where we had originally bought the car and were told that unless we had detailed records showing we had done the rotations exactly per their schedule, we were out of luck. The warranty was supposed to be 3 years/36,000 miles bumper to bumper. What a crock!We were told at the Nationally Recognized Chain store we took it to, that Nissan purposely toes-in the tires on their small cars to make the car seem to handle better than it really does. They had badly over-toed the tires on this car, hence the exxagerrated baldness on the tires.

I purchased a car from Nissan for my son so that he could get to school safely. We test drove the car together (fully loaded with GPS sirius XM). After we completed the details of the car purchase, my son got the car and drove off. I made the fatal mistake of trusting the salesman. I did not realize the mistake until I asked to borrow my sons car. BLUF, I contacted, Nissan the internet manager called, recorded our conversation and she kept pausing in 5 min intervals as if she were thinking of how to find words to tell me I had the right car. She asked if I came in on the 16K special, I said no, I thought I was getting the car that had sirius XM and GPS. So then she tells me my salesman was out of the country and then she said another far fetch explanation. I contacted Nissan Corp and was assigned a case # so Heidi calls me every 3 days while I am at work or when she is about to leave for the day to check the block to ask if the manager of Bowie Nissan has contacted me. I returned her call and left a message asking to receive an email and she said she is unable to write an email. I was very specific in a detail letter and she leaves a message to say to call her if I have concerns. I will never refer my friends to Bowie Nissan and yes I have many friends who are in need a car including my daughter. I will refer then to Acura, Acura does not rip off its customers. The financial advisor lied initially to me about qualifying for a higher loan and I have excellent credit. The bank gave me a much better loan than Nissan tried to offer for less years. I have seen cars that are clearly marked Altima 2.5S. The paperwork noting what is attached to the vehicle also coincides to read Altima 2.5S. My sons car says ALTIMA S and his paperwork says ALTIMA 2.5S. The fair thing for Nissan to do would be to add the features that we paid for. We have paperwork that clearly says 2.5S

Bought Rogue in April of 2011. It is a 2011 model. Car was BRAND NEW! Approx. 8-12 months later, noticed transmission making high-pitched whining sound. Call Nissan, Norwich, CT where I had purchased vehicle. Was told that the noise was normal for the CVT transmission. So I didnt worry about it after that. Finally in May of 2014, I really thought the transmission wasnt right. I brought it in and paid Norwich Nissan 116.00 diagnostic fee. Was given invoice/statement saying that the transmission had been checked and that no problems were found and that no service needed. Then in November, my transmission suddenly stopped working, and I barely made it home. I was furious! I took it to a local trusted mechanic and he told me the transmission was shot and had been going for a long time! I contacted Nissan Corporate Consumer Affairs and it took over a month of phone calls back and forth for them to finally tell me that that would claim no responsibility because the car was too far out of warranty (82,000 miles). When I first asked Nissan about the car, it probably only had about 24,000 on it. Then in May when they checked the transmission, it had 70,000 miles. I did some research and found several other customers whose transmission had died around 70 - 72,000 miles just like mine. DON’T TRUST NISSAN......VERY POOR CUSTOMER SERVICE IF THEY KNOW YOURE RIGHT! I will continue to seek legal action against this company. In the meantime, Ive bought a Mazda, so far very happy with. Am in the process of trying to sell my 30,000 dollar Rogue (now worth about $6,000 without a transmission!).

Buying a Nissan is the worst decision I have ever made. Was expecting a great car but it sucks when the problems come out. Dealerships do nothing except getting money out of your pocket. Contact customer service made it even worse. Extremely regret to buy a Nissan. Worst brand and service I have ever seen in my life. WANT MY MONEY BACK.

I have received poor customer service on a vehicle that has been nothing but trouble since the day I drove it off the lot. I have reached out to your department, the dealership, the warranty company (Security plus Extended Warranty) and gotten no resolution. I purchased the car in 2011 excited to have my second Nissan, my first was a Sentra back in 1988, this vehicle also had transmission issues but Nissan took care of it. I purchased the Murano along with a three thousand dollar extended gold plus warranty. I had to return the vehicle the next day because of a cracked windshield that was noticed upon my drive home.After a few days the windshield was fixed. Then the vehicle maintenance issues began. In review of my records I note that my car has spent at least 30 days in the shop getting fixed. I have missed a total of 40 hours of work on the phone with the warranty company, the dealership, consumer affairs and driving back and forth to the dealership. (dealership is in Costa Mesa and I work in Chino Hills and live in Brea) not to mention the gas I spent going back and forth and the pure stress of having to fix my car over and over again never feeling secure to drive it other than to work and back.I have attached a copy of proof that 3 different transmissions were put into this car and that multiple major items have had to be replaced, most recently the radiator which happened at night and I was not near a dealership and had to pay 900.00 dollars out of pocket to get fixed. I am still waiting for the warranty company to get back to me on this but from my previous experience I am not hopeful.The biggest disappointment came when my car had spent over 2 weeks in the repair shop having the entire engine rebuilt, transmission issues etc. and only after a couple weeks the vehicle began to have new issues, I took the vehicle to the dealership and they said it was the catalytic converter. I called the warranty company and was told by two representatives that this was a covered item. The dealership reported that it was not covered, which made no sense. I then contacted the warranty company again and they had a specialist review the issue. I was informed the catalytic converter was covered if it was welded on the vehicle but not if it was bolted and mine was bolted.This is absurd. How the company chooses to make it should not be the customers issue. This is a Nissan issue. Not to mention knowing that the vehicle had previously had so many serious problems how could they not correct this? That is just poor customer care! I filed a complaint with your consumer affairs department because I no longer wanted the vehicle and it was clear that the vehicle is a lemon and I could not afford to fix the catalytic converter. I had already paid too much for the car to begin with. I was informed that it did not qualify for the lemon law and there was nothing they would do. They mentioned something about it needing to have had more than one transmission replacement. I couldnt believe it. It was obvious Nissan did not care about their customers or their reputation and that they did not do their research because it had had more than one transmission issue.I used Yelp, Facebook and Twitter to express my justified dissatisfaction and was contacted by the Dealership but still nothing was done to correct the issue. The cooperate offices were aware of these issues and my dissatisfaction and still no one did anything to correct the problem. I am left with a broken vehicle which I cannot get rid of because I am paying for an extended warranty that will not help me. I am upside down, paying almost 500 dollars a month on a car I am afraid to drive. This is no longer a vehicle problem but an actual safety concern.A few weeks after the catalytic converter issue I was driving down a main hwy and the car stopped, the radiator was shot and the car was overheating, no warning at all. I was able to get help and pull it into a repair shop. The vehicle was fixed for 900.00 dollars, money I did not have. I was left with no car, stranded at night and for the next two days.Now just a month later the car is making another strange noise and I have issues with the steering. (the steering being something that was a problem before) I return again to the Costa Mesa Dealership where the maintenance supervisor sits with me and reviews my entire record. I explain my frustrations and he agrees to look at the car. I am waiting now to find out what is wrong but at this point I cannot pay to have it fixed and I do not want the vehicle. I should not have to roll the upside down amount into another car and I should not have to pay for the radiator or the extended warranty that did not cover everything as I was told at the time that it would. The exact words of the dealership were if you get this warranty it WILL COVER EVERYTHING but for regular items such as brakes, tires, oil changes. Apparently that is not true.I take my car in every 3,000 miles an oil change, I even use upgraded oil. I have tires rotated, I keep it clean and I drive it with care but it doesnt matter the car just doesnt run properly. Please review the service receipts and tell me how this issue can be resolved? I do not want this car any longer and I do not feel safe driving it. I want to be reimbursed for the warranty and the radiator, and I want the vehicle gone. I will be happy to purchase another vehicle from a NISSAN dealership but I do not want to be penalized for the issues with this car. In other words I still owe 11,000 (3,000 is the warranty) and the car is not worth that, this is not my fault and I should not be penalized for it.The bigger issue is that Nissan is showing that they do not care about their customers safety or the quality of their vehicles. When will Nissan correct this issue? When the car stops on the freeway because of another problem and I killed in an accident? I cant imagine that a company is that greedy and has that type of customer relations. Although it appears at this point that is accurate. I am hoping that this issue can be resolved and that I can once again take to the road in a safe vehicle. Thank you.

I bought a Nissan Rogue in 2012 brand new. Three years later my transmission goes bad, because Im over 60,000 miles Nissan will not replace my transmission. Im very upset with them. I expect a brand new car to last longer than that especially when I still have payments.

I bought my 2000 Nissan Maxima new and just after the three-year mark and at about 27,000 miles I got an SES light. I took it to the dealer and they told me all 6 ignition coils needed to be replaced. I was in shock. How can all 6 be bad on a car with only 27,000 miles. I asked if there was a recall or if the parts were defective. All they said was to call Corporate Nissan! When I did I got blown off. They said since my car was past the warranty period they were not responsible for anything. I was out of luck. I said maybe they could make an exception because this was not something that normally happens. They would not budge. I was stuck and what made me really angry was that these parts had to be ordered through the dealer and they were on back order. I tried AutoZone and online but no luck. The parts took about 5 weeks to come in since there was a shortage of these parts. This was very common for this year and model car. I had to rent a car for this period and ended up spending a total of $1600 including the rental car. This was a nightmare I will never forget. A very good example of very poor customer service. Leave your customer stuck and say we cant do anything for because we do not have to. Excellent way to make your customer say I will never buy another Nissan product again. I actually had to call the customer rep because she did not return my call. I left her a message saying thanks for nothing and calling me back like you said you would. It was not her fault but she could have returned my car with courtesy and respect even though there was nothing Nissan would do for me. I really felt that there should have been a recall but they took the cheap way out. Better to lose a few customers than to shell out bucks to help customers with a manufacturer defect. The sad part is that after all that I went through, I still have this car today. It has 172,600 miles and is still running good. Still will not buy another Nissan because of this bad experience. I had to replace 3 O2 sensors, MAF sensor, radiator, alternator, starter, thermostat, front axle, dimmer switch, front struts.

My husband and I purchased a brand new 2014 Murano... a car we loved! It drives beautifully. Sadly, weve run into two separate issues multiple times. First, the drivers side visor breaks constantly!!!! We dont use it often but have replaced it several times. At first they were covered by our warranty, but now they want $185 for a new one. What???? And you cant find a used drivers side visor for anything. Not a single one at a junk yard (although the passenger side visors ARE available.)Then, our ac went out three times while under warranty (we live in AZ so no ac is brutal)! We had the compressor replaced three times. The third time we had a service agent say he would try to get us a brand new one (compressor). What the heck were they putting in before???? Also, my friend got a Murano. She had the exact same problem multiple times! A $40k car should NOT have these defects. (AND, while our Murano was in to have the compressor replaced, there were two times the dealership kept our car for multiple days without updating us on the status of the repairs.)Thank goodness we were still under warranty. Now our warranty has expired and Im afraid well run into the compressor issue again. I will be furious if that happens! We cant afford such expensive repairs, especially since the car has only had about 10-12k miles a year put on it. Well below average. As much as I love the look and feel of Nissan vehicles, we wont be buying another one. I have a Chevy that hasnt had any problems at all and its a 2015. Even our 2005 Dodge Ram has been amazing. Very few service needs other than the basics such as oil and filter maintenance, tire rotation, etc. I can count on one hand the number of times Ive written a negative review, but this situation warrants it.

I know these complaints are mostly about Nissan Muranos. I presently own a 08 Nissan Rogue in which my transmission went out on me while on road trip from North Carolina. I purchased it from Nissan dealership in 2011 with approximately 50k. I presently have 121k miles. When I found it was the transmission I did some research because as long I have been driving I know transmission dont go out on cars at 121k. I called Nissan consumer care and found out that an extended warranty is on Rogue transmissions. Being that I had 121k I ask about the mileage on warranty at 120k. I was told mileage didnt matter and take to Nissan dealership. The dealership diagnosed as needing a new transmission. I found a letter on Nissan website stating that the warranty on CVT transmission had been extended to 120k /10 yrs from 60k 5 yrs. The letter also states that even past warranty mileage that decrease in repair cost would occur by Nissan. After speaking with Nissan Ive been told that no previous problem with transmission and being out of warranty they couldnt assist me with my transmission. Doing further research there are many people having/had issues with the CVT transmissions in Rogue/Muranos. I spoke with a few mechanics who said that transmissions dont fail @121k and Nissan had issues with CVT transmission. Right now I feel Im caught in rock and hard place. I have to spend $3500-$4000 for a major repair for a car that Im still paying for. I have purchased 3 prior Nissans and always thought highly for their cars. I believe that Nissan is trying to deflect responsibility for having a defective part. I just want Nissan to own up and replace it in good faith. I like the car, but after this Ill seriously consider and likely purchasing other brands and models of auto other than Nissans

I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.

I purchase a 2015 last yr 2014. March of 2015 I was driving on the highway going about 60/70 when my car dropped on its own all the way down to 10/15. Me and my kids were in the car. Took it to Sheridan Nissan where I bought the car from, they couldnt find anything. Well it happen again, this time my husband recorded on his phone showed the service department. They replace the transmission. Now 10/2015 the transmission seal broke.

I purchased my 2017 Nissan Titan with high hopes and excitement but all the hype did not last. The driver seat broke not shortly after I purchased the truck and has been replaced 3 times and is process of getting repaired for the fourth time. It developed an oil leak after around 5,000 miles which was a valve cover and was repaired but now has another oil leak and the truck only has 14,450 miles. When it snow or ices the parking sensors go haywire. The computer had to be reprogrammed for shifting issues. The rear end has popping sound when the brakes are applied and the list of issues continue to grow. I have gotten to the point that I scared to drive the truck let alone have family ride with me in it. I have been in constant contact with the dealership and consumer affairs. I and just extremely disappointed about this $48000 golden covered **. I just hope people think twice and have better luck when it come to this truck.

Car stopped, taken to my mechanic. Fuel Sensor needed replacing of which I didnt know was a recall part. When mechanic called and told of the # indicated, he wasnt told of recall. Sent him the part I put in for ALL money spent. Nissan refused!!

I worked for a Nissan Dealer for 3 weeks, so I could find out why the cars had lost the great reputation of the 280ZX, and why most people hated the dealers. I sold my shop and moved to Florida to find out what was the problem. They only paid 30% of the labor fee to a mechanic if it is warranty. If it was warranty work and good mechanics did it, they would have quit if it was warranty. Mostly new bad mechanics, with no customers, got the warranty work and oil changes. They would change the oil with recycled oil on hot motors, thus spilling it all over the trans, causing warranty work for leaks all over. They paid me $75.00 to replace a rear main engine seal that was dry as a bone, oil was all over the trans, because of boys changing oil. I only use Fully Synthetic German 20w 60w LIQUI MOLY oil. Back in 2000 a cheap $20.00 oil change at Nissan was recycled oils, garbage. They did not care about customers. I still hear from my customers back home in Louisville and they miss me. I took good care of them from a wreck to a clutch, and when the Dealer told them they could not fix it, I had like new used parts and would have it going in one date with a year or more warranty for 1/5th the cost. I drive a Lincoln Towncar now and a BMW Z4, cause BMW charges much more, not a better vehicle, 240Z easiest car to work on.

Purchased a Pathfinder November 2013. Last year and a half we had a new transmission put in and then took it back for transmission issues after that. Now our electrical panel fried. Im almost at 29000 miles with a basic factory warranty. Help.

My 2009 Nissan Versa has been a mechanically sound vehicle so far. My complaint has to do with the door locks. First, it was my hatchback. Couldnt open it from the outside. It is quite a task to have to climb in the back seat, reach over and manually open the rear hatch. I take my car to the dealer and I am told it is the door actuator, in other words, the electronic component that makes the door open. This was by no means an inexpensive repair. $327.00 to be exact - that was January. July comes around and my little Nissan Versa has 73,000 well maintained miles on it. Click, click. Oh NO! Now my passenger door on drivers side will not open, not even from the inside (thats safe). Once again, here I go to the dealer. Yes maam, it is the door actuator again... cheap ** parts. This time it was $522.00. The service rep had called to tell me that the mechanic may have to break the door panel because he couldnt open the door from the inside. I replied, Isnt he a certified Nissan mechanic, and he assured me he was. I told him if he broke it he was going to pay for it. Thats why I took it to the dealer (West Covina) so this wouldnt happen. The mechanic was able to get the door panel off without breaking it. I wonder if Nissan thinks that these problems with door actuators are a safety hazard as well as an expensive burden on its customers. I understand that these components will go out at some point in time but my car is only 5 yrs old. Nissan, you really should take a look at these parts. They are dangerous, cheap, and a financial burden on your customers... If I wasnt through paying for my car, I would trade it in, not for a Nissan.

I recently traded in my 2012 Nissan Versa for a 2015 Nissan Versa Note with the Woodfield Nissan dealership in Schaumburg, IL. There was a promotion being run in the Spring wherein Nissan was paying a few months worth of monthly lease payments if satisfied customers were willing to buy or lease another Nissan from the company. I went to the dealership and drove off in my new car. I asked MULTIPLE TIMES, when I traded in my vehicle, if they needed to inspect the car before accepting it in order to properly negotiate my new price/payment. I was repeatedly told that either it didnt matter or that there was nothing to worry about. There was no further explanation given. I am on my 3rd consecutive Nissan (1st Nissan was purchased used, then 2nd and 3rd were leased new) and my husband also has a Nissan Altima. We have never missed, nor have either of us been late, on one payment. NOT ONE. When my credit was run at the dealership, it came back in the top 12% of everyone in the country. 4 months after leaving the dealership, I received a bill from Vital Recovery Services, apparently the go-to creditors for Nissan Motor Acceptance Corp in the amount of $200-$250. I called Vital Recovery Services and was informed that there was Excessive Damage to my previous lease. I had not received any notice of this debt prior to the letter from Vital Recovery Services. This was the 1st letter I received from Vital Recovery Services. I offered to pay the debt immediately, before even investigating, if (and only if) my failure to pay immediately would cause harm to my credit history and/or credit report. I was told, by two different customer service specialists with Vital Recovery Services, that I would NOT have this debt reported to any credit agencies. After further research, apparently all leases are inspected by an outside company (meaning that the individual dealerships dont have any part in the decision-making process in regards to the condition of the leases turned in). They have a $500 credit for damages that they give to each customer turning in a lease, and I had somehow exceeded this amount by more than $200 (amounting to more than $700 in damages). Now, my MAIN GOAL of my new lease was to get a monthly payment below $200 (which I was able to obtain). So, it stands to reason that a bill for over $200 would cause me distress. But, I am in the process of buying my 1st home so I paid the bill just to remove any chance of having a negative mark on my credit report. I was told that I wouldnt from Vital Recovery Services and thought that would take care of the problem. Even though I searched online and found hundreds and hundreds of dissatisfied customers who were in the same situation of owing Nissan (and by proxy, Vital Recovery Services) hundreds of dollars for unspecified (and according to everyone we spoke to, undocumented, or at least we were not given any detailed information on the documented damages), I still just paid the $200 - $250 debt so that I wouldnt have issues with obtaining the best possible mortgage rate. But, when my mortgage broker/bank put together my mortgage I had to write a detailed explanation of why I had an outstanding/negative mark from Nissan/Vital Recovery on my Credit History Report. Its bad enough that my husband and I, in our early and mid-thirties, have vowed NEVER to purchase a Nissan again in our lives (as I stated above, we already have owned or leased 4 in the past 5 years between the 2 of us), but paying them off without too much of an argument after my first received collection letter STILL didnt remove the ONLY negative mark on my credit report. Typing this very long review of Nissan is fueled by anger, as is the complaints I filed with the BBB against Vital Recovery, Nissan Motors, and Woodfield Nissan. On top of that, our new Versa Note is making some loud noises and I am so livid. Im dreading the day I have to bring the car into the dealership to get it fixed. Hopefully that goes smoothly but I will amend this review as warranted.

Ive had a 2016 Nissan Titan XD for the almost a year now and have enjoyed the truck, however, I was recently in an accident and was in need for parts. I have been waiting on parts for over 2 months now with no promise of getting my part any time soon. Upon talking to Nissan I got some rehearsed spiel about the backorder and was given no information on where the part is, why its been backordered over 2 months or when I would get it. I have been paying rental car fees for the last month out of pocket because the insurance coverage of a rental expired so everyday Im out more money because they cant produce the part I need. Ive driven a Nissan for the last 20 years and have been satisfied until this problem arose. Not being able to get the necessary parts makes me not that interested in driving Nissans if Im going to have to deal with this kind of issue anytime, God forbid, I would be in a wreck or some other problem comes up. So if youre thinking of buying a Nissan just beware that this issue could also become your issue.

My husband has a 2014 Nissan Sentra, hes made all payments on time. Recently he started getting calls about him not paying. Hes even showed his proof of each payment. All they said was yeah it shows you paid, but we didnt get any payment and told him to pay more. Obviously someone there is pocketing the money or some crap cause hes been paying. Last week they had his car repossessed for no payment... But he has been paying. Hes even told them that he wont ever get another Nissan and asked them if they scam all soldiers like this? they hung up on him. He has yet to get his car back and they still wont admit that theres something wrong in the whole payment thing. They said he hasnt paid in 4 months. I have a 2015 Sentra and Im thinking of selling mine so I dont go through this crap too. NMAC are nothing but scammers.

From the Nissan CEO to Customer Service are all Heartless SOBS. These Bastards refused to cancel my Nissan Lease after 9 months into a 3 year Lease.Unfortunately, due to Emergency back surgery that went horrifically wrong I am confined to wheelchair cannot stand walk or drive. These unsympathetic Nissan jackasses refused to acknowledge my condition and confirmed doctors reports. This Nissan Dark State Corporate Agenda is (money grubbing). Despicable and don’t give a damn about their customers. Buyer Beware!!!

I have done business with Nissan Motors for the past 6 years. I recently turned in my Lease for a 2010 Nissan Maxima. After near 45 days, I received a bill for $1600 for excessive wear and tear. I have never seen such a high bill and even when I turned my car to dealership, they mentioned this was one of the cleanest cars they ever got back. When I called Nissan Acceptance, they started saying you should review the contract and should have done a 3rd party inspection before giving the car back. They claim they sent me a letter too... but I never got anything. All I got was phone calls asking me to release another Nissan. I have leased vehicles before and this is the shadiest process. Good luck to Nissan as I will ensure none of my friends will get a Nissan anymore... Awesome customer service... Way to go Nissan...

Altima 2009 was returned, inspection (wear and tear) - no charges. 5 1/2 months later, a letter from NMAC says they found engine sludge and they are charging me of improper maintenance. I did the proper maintenance. The cars engine light was not on, no sluggish acceleration, and no smoke when lease was returned. Now, NMAC is charging me for a new engine if I did not produce evidence of oil changes. I no longer have records of a lease returned 5 1/2 months ago. I called many times and explained their answer for me to find the records. Second letter, 3 months later, and now its over 8 months since the lease was returned. New engine charge is $3,737.06. Nissan needs to do more in-depth inspections, not just the wear and tear. It is illegal, unfair, and unreasonable to charge $3,737 for a new engine 8 months after a lease has been returned. Nissan needs to inform the consumer of any costly repair so that proper economic decisions can be made by the consumer before a lease return. I am at NMAC’s mercy now. They can charge anything they want and spoil my credit. I am held hostage by NMAC.

I have owned my 2014 Nissan Rogue brand new. I have had nothing but problems with it. Transmission, breaks, electrical, navigation, tail hitch, seat belt covers, brake booster x3, mounts, struts the list goes on. I tried to claim lemon law several times and get denied. My vehicle has been falling apart since I got it and get zero support from Nissan! It is back in the shop for a failed brake booster and now they want me to pay for it! Dont buy a Nissan ROGUE ever!!!

I have owned 2 cars with CVT one being Nissan Note. The cvt had over 242,000km then I decided to sell it but had no any issues with the cvt, secondly and currently I have a nissan Tiida with REOFO8B cvt WHICH IS SO SWEET. I have clocked 177,000 and you may think the cvt is new. Nissan having been in cvt market is the best...My next car will be a nissan with a CVT...Steve - Kenya

Dealer: Leckner Nissan of Springfield, VA. Date and Time: 4th September, 2018. (1)KeyTag#**, Invoice#**, I took car in for oil change, when I was about to pick up the car, I was informed and also saw my car was damaged because the person pulling the car in the garage hit the left side of the drywall. It sounds like a horror movie! That will cost me time to come back to repair the left side door. (2) Also one of recommendations on the above mentioned invoice stated: Battery soon $194.00. So I went to Auto Advance to test its battery installed in my Nissan, Auto Advance ran two different tests: one is battery good: 583/600 and 595/600, and another result of running the car: good 583/600. So what did it mean on invoice?

In 2014 my husband and I bought a brand new 2014 Nissan Rogue. I thought I had my dream car; little did I know, it was a nightmare car. In the last three years we have owned the car it has been in the shop at least 5 times for repairs that were covered under our warranty and two other times for voluntary recalls. I knew there was something not right with the transmission less than a year after we purchased the car. It made funny noises and jumped when changing gears. After 2 and a half years and many attempts to have Nissan look into the problem they finally replaced the transmission when it about fell out in their parking lot!Now, less than a month after having the transmission replaced, I am sitting here trying to get the air conditioning looked at cause there seems to be a leak that WAS NOT there before the transmission replacement. Nissan corporate has refused a buyback and I am stuck with a new car that I am still paying for that is still under warranty which has more problems than any used car Ive ever had!!

Do not ever deal with Nissan, they are ripping people off, this will be my last time doing business with them, $400 for scratches and dents and the car is almost brand new, garage kept and never been touched. And they have the worst customer service ever.

My husband and I leased a Nissan Rogue as a second car for him to drive back and forth to dialysis. We choose Nissan because of a very good lease program available to us. This was our first experience with a Nissan vehicle but not a lease program. 14 months in the lease, my husband passed. I called Nissan numerous time to work out a deal to get released from the Nissan and lease program. The penalty to get out of the lease is full payment of the lease minus one payment. Much to my surprise there is no death penalty in the lease agreement and basically I am stuck with the car and lease. I explained my hardship on not needing 2 vehicles with no longer having my husbands income, no longer having a need for a second car, no longer needing to make vehicle insurance payments or license payments. Needless to say, how disappointed I am with Nissan to not honor a death of a spouse or hardship. I have been very vocal on my disappointment of Nissans treatment and their lack of sympathy of my husbands passing. This was my first and last time I will ever purchase a Nissan vehicle.

I submitted an earlier complaint and the complaint was closed after three messages left when my phone number provided was not working (because my home phone works off the internet). My internet was down for a couple of days and towers were not working properly in my area to allow signal to my home. After this was explained, left on numerous and countless messages, emails and voicemails with Mrs. ** with Nissan Consumer Affairs who was handling the case at the time. I received absolutely no response from Mrs. ** and her reply was she no longer handles Nissan consumer vehicle complaints. I spoke with them very respectfully and explained; I will be resubmitting a complaint due to lack of multiple communication issues in not receiving a call back or response from said date 5/7/2015 up to 5/18/2015 regarding the various issues and in the handling of previous Case # **, and how quickly it was closed. The vehicle safety concerns and issues are my number one priority and should be Nissans as well. Mrs. ** responded that will be fine and maybe we can handle it appropriately, readdress issues and concerns, with proper documentation. I HAVE NOT BEEN ABLE TO RE-SUBMIT COMPLAINT DUE TO ERROR MESSAGE FROM NISSAN CONSUMER AFFAIR REPLYING MY NAME IS WRONG AND REJECT MY EMAIL NOW which reads Access Denied. You dont have permission to access http://www.nissanusa.com/apps/contactus on this server. Reference **I have tried to resubmit the complaint numerous times once again and it is unaccepted. I felt Nissan was not able to make an appropriate assessment and determination based on lack of information theyd received and lack of communication in handling of this matter by the person Nissan assigned to this complaint. New issues have since arise. I am trying to resubmit another complaint too and maybe this time with my personal office number being provided will avoid lack of communication and we can fully address the safety issues I am presently having and been having with this vehicle, 2012 Nissan Versa since purchase date at CarMax in White Marsh. The brake pedal is now fluttering and the seat belt just locks for no reason while driving. My vehicle has been parked and I am driving another family vehicle. In addition to this complaint, I am contacting you because I have been experiencing and have been experiencing serious safety problems with 2012 Nissan Versa Sedan make and model. Although, I realize Nissan makes some of the greatest vehicles. The 2012 Nissan Versa I purchased I noticed has very serious safety issues that began the day I purchased this vehicle at Carmax, White Marsh, MD lot. After pleading with Carmax to take this vehicle back for a year and 1/2 they would not allow me to give the vehicle back to them the day I purchased it. The problems with the vehicle upon purchase of the vehicle were brakes did not work properly at all. Carmax attempted to fix brakes 3-4 times, pedal would not work and often get stuck, defrost does work and takes a very long time and during rainy conditions it doesnt work at all forcing me to roll down windows to clear them, noise coming from around side view mirrors, freezing of both side view rear mirrors during winter and freezes during driving in cold conditions, vehicle is unable to sustain any type of wind or rain conditions and Ive literally shifted into another lane numerous times while driving on the highway, over a bridge, and even on the street, if a truck or someone passes me at high speed 65-75 I easily shift out of lane-position.Paint job was very poor-scratched terribly, body is very weak and fragile, no matter what hits my vehicle a pebble cracked the glass, a slight hit will hugely dent the vehicle and has, rear window in the passenger rear side will not go up and down properly at all. I have submitted endless complaints regarding my vehicle and I am very dissatisfied with this make and model; believe I may own a defective model because there are too many issues with my vehicle. I dont know what happen with this vehicle but the safety issues I experience regularly really concern me and the family I have ride with me. Please let me know what you can do to address these serious concerns. After two years of battling with Carmax Corporate Office for a year 1/2 to take this vehicle back; I am now contacting the manufacturers of this vehicle. The vehicle I purchased is not safe and has not been since the day I purchased it. I have been in 3 different accidents. The first week after complaints were made and I purchased it I was unable to properly brake and ran into the back of the vehicle a week into owning it after reporting the brakes were not properly working. I pulled into a parked car and could not maneuver appropriately into a parking lot and hit a parked car as the pedal locked on me and brake would not work properly. There are multiple dings, hits, scratches, dents because vehicle was not properly painted. A two year vehicle looks like I owned it 20 years. My concerns and safety issues are not being taken seriously and believe if Carmax would have notified you of this something would have been done a lot sooner to address these issues instead of being taken advantage of during purchase of this vehicle. My younger children nor my husband wish to get into my vehicle because the serious safety concerns they have and also experienced with me while riding with me in 2012 Nissan Versa. I think Nissan makes excellent cars. Just this one has multiple defects. Please contact me with ideas or a solution you may have to fully address these issues. I look forward to trying to resolve these issues. Thank you for your time and attention to this complex and serious matter. In kind I have been patience, respectful only to be met with NO RESPONSE and NOW UNABLE TO RESUBMIT COMPLAINT FOR PROPER HANDLING!

I would like to thank you for the most demeaning experience of my life. After approximately (3) weeks of being told to come pick up my car (3) different times, paying for insurance on a car I was unable to drive off the lot, producing every piece of information/documentation requested via e-mail and/or in person, never receiving one correspondence to e-mails sent to Ms. ** in the finance department; sitting in the lobby waiting to meet with the finance department for over (2) hours on (3) separate occasions, only to be told by the car salesmen I needed one more thing and come back tomorrow since it was now after 8:00pm; on one occasion I told the salesman I didnt have much time because I had to pick up my kids from practice by 8:30 I walked out at 9 because he was taking too long. I still sat there for over two hours when he assured me it would only take (15) minutes.On a different occasion I left to get something to eat and brought back dinner for the salesmen since we both had a long day; then being accused of falsifying documents by Ms. ** in the finance department because I misunderstood when she asked me for my PG&E bill I thought she needed Proof of Residency. I had no idea she needed to see the balance owed. When the salesmen explained this to me I apologized for the confusion and asked if they had a computer/printer and I replaced the document within two minutes; next, the salesmen informed me that I needed to lower the balance owed on my PG&E, which I did by making a $200.00 payment and making arrangements for the balance thing next morning; the manager called me and apologized since he had no idea I was still going through this he assured me this would be taken care of once he spoke to the owner tomorrow!All I could do at that point was cry after having to explain what I had been through and was STILL going through; 3 weeks later, I finally met with Keith in Finance 2/14/16 to sign the documents (they removed Ms. ** from the deal since she was so rude and cold to me the ONE time I actually did speak to her and the accusation/lie she told when they had to speak to her about how I was treated. I guess that was her justification; I left with the car. Happy, not so much humiliated and stressed, most definitely! I asked Keith if they could repair damage (a small crack) on the car, he replied yes. Justin (my salesmen) scheduled an appointment for me.When I showed up at the service department to drop off the car during my lunch hour, I was told I had no appointment and they dont make these types of repairs there so Id would have to wait until the salesmen came in at 2. I called the office to inform them that I would be late coming back to work. As I waited an hour for Justin, I was once again embarrassed when approached by a different salesmen. I said I was waiting to find out about having a crack on the car repaired, he asked, Why? Its not like you bought a $30,000 car. Then! After having the car for just over (2) weeks I was contacted by Keith in the finance department on a Sunday afternoon, letting me know the financing had fallen through and they needed the car back by Monday (the next day). I was in Los Angeles for my daughter. I stepped out of our hotel room so my kids wouldnt see me crying again. I contacted the finance company directly. SHE INFORMED ME THAT I NEEDED TO BRING DOWN THE BALANCE ON PG&E BILL BY $600.00, which I did just to keep my car for me and my children.Mind you when I first arrived after being convinced by a DJ who promotes events held on the lot to come there because everyone is so wonderful. The very first thing I said to the salesmen is, I have been through so much financially. I have horrible credit, a $1,500.00 down payment, and a job that I have been at for almost 16 years. If you cant help me I totally understand. He assured me that he would do the best he could. He ran my credit, laid out different terms so I said, Thank you, I cant meet those terms and left. They called me back saying THEY COULD HELP ME. Had I known I would go through so much humiliation, stress, tears and two migraines I would NEVER have gone back! I am a single mother. Paid once a month. I had to give all I had at that moment to keep the car (which included the first months payment I had set aside and money to get us through the month. I will be late on my first payment.

About a month ago I noticed the A/C on my Nissan Livina was having issues cooling the cabin and that the temp was not as cold as it used to. I know this because I rarely use the number 3 setting and never use the number 4 fan level of the blower. I had to Despite how high the setting was the air was not as cold as its supposed to be. My wife even noticed that the air was somewhat humid instead of crisp and cool. I figured it just needed cleaning. I was planning to have that done on its next scheduled check up which was only a couple of more weeks.About a week later, I noticed a dark stain on the front passenger carpet. I thought someone must have stepped on an oil stain and accidentally smeared it on the carpet. When I tried to check and see what it was, it was cold to the touch. I immediately removed the carpeting and noticed there was a small pool of water collecting on the floor. I tried to crank up the air conditioner and noticed that water was dripping from under the passenger side dashboard. I tried to look for the leak and had difficulty finding it. Thats when I decided to bring my car to a local A/C shop to have it checked.When I got to shop, I explained what was going on and the repairman assured me that the drainage just needed some cleaning. He said that the procedure was required pumping compressed air through the drainage to clear the blockage. As the repairman was going about the process, he had a difficult time locating the drainage as he was not really familiar with the make of my car. When he finally found where it was, he said that he cant clean it without taking the dash apart. At that point, I became iffy and decided not to push through with the repair, instead, take it to the dealership to get a better assessment of the problem.The following day, I went to Nissan to have it checked. By noon time, I realized my worst fear and they said that the evaporator is leaking and needed to be replaced. They estimated that the repair would entail replacing the evaporator and some other valves. The total damage was about $1,000. The service attendant was kind enough to get me a discount for the parts and labor and got about $100 off. I got my car back the following day and the air conditioner was good as new - it even had a new car smell to it. I love Nissans service and I will not consider looking at any third party repair outfit again. Im going with the professionals, even if the price point is a little bit higher than the rest. Thanks Nissan.

I made 32 phone calls (documented), 2 faxes to car dealer, certified letter – NO RESPONSES. All I wanted was to make my first payment before it was late! I HAD a credit score of over 750 and in 2 months NMAC (Nissan finance) RUINED my credit – now its 620! I spent over 5 weeks just trying to get the mailing address to make my payment. I called 3 different published phone numbers for NMAC and they didnt have my account registered! I didnt exist – no account number to put my $$$ towards! Next thing I know – REPO! Even before repo I had my atty involved and they even ignored her calls!Finally, after the Repo, the repo company was obligated by law to give me the phone number to contact. I had a 3-way phone call with Nissan and my lawyer on the line. I explained everything and said I would be willing to pay the entire amount, even plus 1 month in exchange for them faxing my attorney, admitting that NMAC made an error and I was never late on my payments. Thats all I asked for! I was willing to let them get away with doing this to me, but they refused to admit fault. I told them Id see them in court then. My atty was even surprised at how they treated me and said she never had a company REFUSE $$$.

I have called your finance department Nissan Canada Finance on multiple occasions including today regarding an outstanding payment on my third lease with Nissan (2011 Maxima.) Payment overlooked due to family health issues. The outstanding balance was paid for earlier this year (2016) through your collection agency and payment confirmed by Nissan Finance. I am still getting letters and calls from Credit Risk Management Canada Ltd. asking for payment. I was told by your finance department to resolve it myself with CRM. (How rude and arrogant.) I have been wasting my valuable time dealing with various people regarding this issue. I find it very disturbing that your finance department would not contact the credit agency to confirm the payment. If the calls and letters continue from Credit Risk Management, I will be contacting my lawyer, as I feel this is a form of harassment. I am now on my fourth lease with Nissan and do not expect to renew or purchase with Nissan or Infinity in the future. Your finance department staff are uncaring, rude and condescending and have left me very dissatisfied and angry. UPDATE - Its now Feb 2017 and not one follow-up call or apologies. PS: I miss one payment after 14 years with Nissan and I am considered a criminal. They need to send their hounds after. Nissan - The Donald Trump of Car Companies.

ATTENTION NISSAN ROGUE OWNERS PLEASE READ: I am extremely disappointed in the results of my visit. My 2008 Nissan Rogue of South Brunswick Acme Nissan went in because of a problem the Rogues had with their passenger airbag lights and problem with the sensor in the seat. Ive never had an accident nor problem with the seat. Now Nissan tells me, Sorry, the seat needs to be replaced to the tune of OVER $1400.00. They claim it was covered for 5 years or 50,000 miles. Oh yes and by the way, it was a recalled item at one time! Well gentlemen, I will not have this seat replaced and I will rely on the primary safety seat belt. I have 4 cars in my family, 2 of which are Nissans, and just for your info, I will NEVER and I mean NEVER buy another Nissan as long as I live or take it for service to Nissan. One last thing if I may. Why was I charged over $50.00 just to find out whose problem it was? Oh wait if it was Nissans problem you would absorb the cost but because it was not your problem you passed it on to me. Thank you for making my choice of vehicles in the future easier the next time because it WONT be a Nissan. A letter will follow up to Corporate of Nissan, BBB of NJ, and the Home News Tribune and their sister paper, the Asbury Park Press, Star Ledger, YouTube and anyone else I can inform via electronic media.

I am a current leaser of a Nissan Murano since November of last year. On June 2011, my automatic payment was withdrawn ahead of time, giving me difficulties with my budget. I spoke with a representative and canceled the automatic payments. On July 3, 2011, I sent a check of $831.93 to cover two months payments. However, for unknown reason check was delayed and I was receiving calls from different representatives everyday. On July 13, I got tired of the calls so I paid by phone and told them if they receive a check, do not cash it. On July 14, they cashed they check with the same amount, making my account go overdraft. On Friday, I spoke to Elvira, she told me I was going get the money back the next day, nothing happened. The next week I called with my complaint but people put me on hold and never came back to the line.I spoke with supervisor Darling and she told me I was gonna have my check the next day. Two days passed-by, nothing happened. I was hungry, with no transportation no money for food or gas and my account was overdraft. I called and spoke with Tamy, Megan, Steven, Carla, Karen, Rick and nobody did anything. I have struggled with no money. For almost two weeks everyday they said tomorrow you will receive a check. I reported to Consumer Affairs, it was useless. After almost 2 weeks I received my refund check, but no check for the overdrafts. The supervisors Rick and Darling, promised me that they will refund me the overdrafts. I checked my bank statement but nothing until now. I keep on calling them, they are never at the office. Representatives told me they gonna contact them and return my phone call and nothing. I am so disappointed at Nissan, this situation has put me on 2 weeks struggle of food, gas and transportation. Representatives of Nissan have ignored my complaints and lied to me, made fun of me with false statement, and put my economy in jeopardy. I will submit my complaint of this horrible action to any Nissan web site and complaints site as well if I do not receive a result.

Nissan will not stand by their bumper to bumper warranty. After just purchasing my brand new Nissan Titan XD 5 days later paint was coming off the front bumper. After working with the local dealer McLarty Nissan in Little Rock and Nissan manufacturer they took the word of some service tech that it was damage. But could not give me any facts on how they arrived at this. When I gave them numerous points and showed them how easily paint was coming off. If I could send my truck back today I would. Do not buy this foreign crap as they will take your money. Buy at your own risk and assume it is a Buy as is.

Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie required oil changes, transmission fluid change, filter changes, etc.) at the same and only licensed Nissan dealer. The recall in 2014 of the Nissan Juke timing chain prompted me to take it in and get it fixed (although I was having no problems) -- I had approximately 36,000 miles on it then. Now, 56,000 miles later, I am at 92,000 miles and have been hearing a noise coming from under the hood. Took it to the same dealer and lo and behold... Its the timing chain. Nissan consumer affairs feels like theyre doing me a favor by covering ONLY the parts for this ($485.00) and Im suppose to fork over the remaining $1200.00 for labor. Really Nissan?They say my car is out of warranty. This has absolutely nothing to do with warranty. First, my car has had top notch maintenance with documented proof at the dealership. Second, the elephant in the room is the fact that Nissan refuses to take responsibility that this is a premature failure of the timing chain they put in 56,000 miles ago. This will be the first and last Nissan I ever purchase. How sad, a multi-million dollar company cant afford to please a customer and do the right thing by standing behind their parts. Goodbye Nissan, youve lost me as a future buyer. Shame on you.

I have 2012 Sentra that just failed transmission. The cost of repair - $4K. When buying this car I had no idea 8 years is its lifespan. They KNOW about this problem and extended warranty for 2003-2010 models but not later models. Nissan said they fixed the problem. THEY LIED. Now the only way to me to do it is a lawsuit. There was a lawsuit filed and settled. PLEASE READ about it before buying Nissan. I wish I had. You can find a lot of good reviews online - dont believe it, it is from people who just bought it or from dealers. Mine is a real story how reliable Nissans are after 8 years. You need to spend not $500 or $600 on minor repair of older car, youll need $4K. We have 2 Nissans. Guess where I am going for my new car? Anywhere but Nissan.

I bought a new 2018 Versa S plus in July. It gets good gas mileage and looks good. That’s where the good ends... The bad, The CVT transmission has an intermittent issue where it vibrates or shudders when coming to a stop. Dealer cannot find an issue. The main seal where engine meets transmission is seeping oil. The dealer refused to acknowledge it was oil (called it a liquid) and said Nissan will not cover repair unless it is dripping on the ground! Really???I’ve had my oil changed twice, both times at two different Nissan dealerships. Both times they overfilled oil. First time they pumped 5 qts into a car in which the owners manual states 3.75 qts and had to drain some out. The 2nd time they put in 4 qts and had to drain some out. The incompetence in these authorized Nissan dealerships is bewildering!I’ve had three 27 point inspection and not one mention of the oil that is leaking from main seal. The green box is checked for leaks underneath car! I will be changing my own oil going forward and saving receipts. At least I know it will be done right... I will not purchase another Nissan product based off of my experience with the brand and incompetent service centers. I will definitely be selling this car before warranty is expired.

Purchased a Nissan Sentra new in 2011. The CVT Transmission has went out at 79000 miles. Nissan extended the warranty on these same transmissions through 2010. Because they were having major issues. Called Nissan and they informed me today that they would not help with the repair of the transmission because so far no one has had issues other than myself. So now I will have to spend $3800.00 to be repaired. But there is an issue concerning the CVT Transmission that has not been fixed for several years. If I had done my homework I would have not purchased any car with this transmission. Read the reviews please dont get stuck like I have.

After taking very good care of my 2008 Nissan Altima, I reached the end date of my lease and returned the car to the dealership from whom I took out the original lease agreement, Bridgewater Nissan in Bridgewater New Jersey. The dealer accepted my car and I moved on. Then, I received a letter from NMAC telling me that I owed Nissan $2,167.61! The letter stated that due to Excess Wear And Use, they were assessing me this fee. Now, so as to avoid the appearance of editorializing, heres a few facts on what really happened: 1) I was not present when the actual inspection was done; 2) I took great care of the car during the time I leased (e.g. always garaged) and I put 4 brand new tires on before I turned it in and 3) there is no way of knowing how NMAC arrived at the charges listed on the letter. The only conclusion one can draw is that (as others on this site have asserted), this is simply a way for Nissan to create new revenue streams during a time when American cars are in the ascendancy. So, lesson learned - from now on, I will only be buying/leasing vehicles from reputable sources such as Ford and GM and not from duplistic makers such as Nissan!

I purchased this vehicle new in 2009 and have since had 3 failures since owning this car. Nissan installed what is called an Electronic Steering Column Lock (ESCL) that is designed to help prevent theft. Unfortunately if this part fails and it will about every 50,000-60,000 miles you will be unable to start the car even though mechanically there is nothing wrong with your car. I looked up other complaints and there is over 256k complaints on this issue alone yet Nissan will not back this part up. I paid to have it installed a 3rd time and was told that it was the 3rd generation on this part and that it would last but here I am 60,000 miles later and it broke again. I understand that my vehicle is 10 years old now but, I dont understand how Nissan can know that a part they make is defective and not come up with a solution or work around it leaving drivers completely stranded in a vehicle mechanically sound.The repair for this is between $800-$1,100 each time. Nissan is aware of it and stopped installing it in all Nissans and Infinitis starting in 2012 but deny the part is defective. Knowing this I cant recommend that you buy any product from Nissan as there is no guarantee that they are going to back their product up and since this is a unique part built specifically for their vehicles only in 2009-2011 there are no aftermarket parts for this. If Nissan told me upfront that hey, this is a great engine and if you maintain it this vehicle will go at least 300k miles but, there is a part on it that cant be maintained and will break every 50k miles and costs $1,000 each time to repair I never would have bought it. Ive owned 3 Nissans in my life and this will be the last one I ever buy.

I have never been so disappointed with a vehicle( 2016 Altima). It just hit 2 years old and I have several rust spots. Service manager slipped up and said it was my fault and there were 3 other Nissan vehicles on the lot with same problem. Nissan DOES NOT back up their product. Even Consumer Affairs through Nissan was a joke. They investigated my complaint without ever seeing the rust or talking to me. Does not hold value either. At this point Im going to get the rust fixed and trade this car in, knowing Im going to take a big hit. Worth it to me. DO NOT buy a Nissan. You will be extremely disappointed as I am.

If your E-ZPASS does not get recognized by a toll plaza NMAC will get the bill and automatically pay fees and penalties and charge you without notification, plus their surcharge on top. You will not be able to contest the toll or penalties since you are not the owner and will not be notified until after-the-fact. And their customer service people will overtalk you on the phone and shut you down. Very RUDE! Do not get a Nissan lease, its a scam!

In 2011, I purchased a 2011 Versa. After driving it for a few months, the new model came out with a different body style. I traded my 2011 model for a 2012. I purchased an extended maintenance warranty on the 2011, received a refund for it and purchased another maintenance warranty for the 2012 Versa. After a few months in February 2012, I totaled the 2012 Versa and requested to have the remainder of the maintenance warranty returned to me. I went to dealership and completed all of the required paperwork and turned it in to my salesman (the guy in the finance office was busy). I was told that the money would be mailed to my house within 4-6 weeks.After 2 months (in May 2012), I called dealership to let them know that I had not received my refund and was told they would look into it. Every month from then until now, I have called the dealership and still nothing has happened. I am being given the runaround by the finance manager and the accounting manager. I will never purchase another Nissan in my life.

I have a 2010 Nissan Versa sedan. I have had the service engine light on almost the entire time Ive had the car, or at least since the warranty ran out. The diagnostic code indicates a fuel system leak, which has already been recalled on other models but not mine. I am also experiencing fuel pressure regulator problems, which was also a technical service bulletin for other Nissan Versas just not my VIN number. Im furious that known problems arent being evaluated properly for all years and/or models. Ive had my car in the shop several times because it wont start, FPR issues. Im spending my money on rental cars and inspections of my vehicle while Im still paying off my Nissan Versa and Nissan isnt doing anything about a problem that is known because they are limiting which VIN numbers to provide service to. However, the dealer who has provided service for other recalls on my vehicle keeps calling me trying to get me to buy another Nissan. I feel they are aware of the problem and instead of offering service they want me to buy another Nissan. Im disgusted with the lack of service for known problems. I feel these issues need to be expanded to other year makes outside of the bulletin as it is tight now.

With 38,215 I was told this weekend that I would have to replace the blower motor and resister. Estimated cost of parts and installation $1,100.00. This is the third time for this problem. First two times were under warranty. So other than the inconvenience, I had it repaired as instructed. Now that I have had the car for 6 years, it has happened a third time and the local dealers says it will cost $1,100.00 which is over 8.0% of what I paid for the car new.I filed a complaint with Nissan and have been given the customer service shuffle. Nissan has repeatedly refused to call at the time I have requested. I have provided the title to the car, the bill of sale, the insurance policy information, etc, etc, etc.Even requesting four different times that Nissan call between 1:30 PM and 3:30 PM Monday through Thursday, I received a call this morning at 9:25 AM. The polite young man indicated he had received prior e-mail (everyone requesting the 1:30 PM to 3:30 PM time). While his English was very good, he clearly had not read the e-mail he said he had (could be from India).I know this is one of Nissans cheapest cars, but I have owned Sentras (before Versa) but never had this many problems with something as simple as a fan switch (resister). I will never buy another Nissan and will buy American in the future. If Japan is going to make cars as bad as the America cars, I might as well buy American. At least the parts are cheaper.

I own a 2008 Nissan Rogue. I bought it brand new and drove it off the dealership lot with 8 miles on it. It has every feature that was offered at the time of purchase. I bring it into a dealership for each and every service that has ever been needed (including something as simple as new brakes). I wanted to make sure it was always done right. It was the 3rd brand new Nissan in my household. I thought Nissans were known for their high quality and dependability, but thats not really the case. I did some research and found out that there is a known issue with the CVT transmission in this year and model. So common in fact Nissan, rather than recall all vehicles with this known issue, Nissan decided to extend (double) the warranty (10 years or 120k miles).This vehicle has less than 100k miles on it and its 10+ years old. Two weeks ago the transmission failed. At 99k I am well within the 120k miles BUT, I took delivery in late 07 for this new 08 so I am being told by Nissan North America that I am outside the warranty by 5 months. Because of being a loyal customer excited for the new model year, I am now being penalized and told they cannot cover 100% of the cost of the new transmission. Really? Really! So be warned of getting excited about buying the new model year BEFORE the actual year. It might come back to haunt you later on. Had they actually recalled it, it would have shown up on my report each time I brought the car in for service and I wouldnt be dealing with this issue and having to pay anything for a new transmission. Disappointing to say the least for such a known/common issue.

The finance manager over at Nemet Nissan on Hillside Queens, NY charged us $2,734 on our lease contract, for a 2012 Nissan Rogue, when we were supposed to only pay $1,600. He refused to explain the breakdown of the fees when asked, and kept saying I will get to that in a minute as he made us sign all the paperwork. Then after handing us the lease agreement, he still didnt explain the breakdown, and said thats what the numbers worked out to be, and said the contract was already signed, nothing he can do about it. Worst experience ever, after being with Nissan for almost 4 years. That is a big rip off! Now, Im stuck in a lease, paying $290 a month, when I should be paying less.

Paid my Nissan on July 23 2020, the check cleared July 24, 2020. I was told it would take 15 days, it is now Aug 15th and no title. Called on Aug 7 and told them its been 15 days where is my title. She said that its going out today, I asked for it to be overnighted and she refused. Called on Aug 15 was told it was mailed Aug 10 not Friday Aug 7 that was previously told to me. I am selling this vehicle and need the title so my buyer can register it. Terrible service, I have paid my bill on time and I need my title now.

In October of 2012 I bought a brand new 2013 Nissan Versa. Great little car with excellent gas mileage. Within a month I heard a very loud rattling noise coming from underneath. I called the Nissan Service Dept and was told Oh yeah, thats the heat shield. There is a defect in it, just bring it in and we will fix it. I took it in and Nissan replaced it - no problem. 3 months later the same thing happened so I took it in again. About 8 months later it happened again. Now I purchased a new car because I drive 82 miles a day to work and back. And now, it happened again. 4 times within a 2 year period.Now because of the mileage, if I want it fixed, I have to pay for it. So how much is it?? Well they dont know because in order to give me a price, they have to look at the vehicle. They are unable to determine the price of the part needed and add it to their labor charges to give me a ball park idea of it will cost. So I send an email to the management team who calls me to let me know they cant replace the part for me for free, even though they know it is defective, but they are willing to let me trade it in and put me in a newer model Nissan that doesnt have any defects. Now if this is how they treat their loyal customers when something goes wrong, why on earth would I buy another car from them???

I bought my Titan new and had the usual rotor problem and the rear axle end seals blowing out. Nissan fixes the rotor issue without problems. The axle end seal happened at 76,000 miles, just 1,000 miles out of warranty but after many complaints to corporate, they agreed to pay half. This fix lasted about 4,000 miles, Instead of repeating the repair, I chose to use a thicker viscosity rear end lube from Lucas. I also had to replace the radiator but that is common on all vehicles now that radiators are plastic. If you’re wondering why I give this truck 4 stars, I almost gave it 5 stars, this truck had 355,000 miles on it when I traded it in 2013. Those issues listed above are the only problems I had with this truck and it still ran like a new truck when I traded. The engine and transmission were beasts. I attribute the performance of this Titan to changing my oil every 20 to 25,000 miles with Amsoil and Ea filters. I would have bought another Titan at trade but needed better mpg. Traded for a Ram 1500 4wd and it now has 270,000 using Amsoil.

I have experienced more incompetence from this dept. than any other customer service center I have ever contacted. It has been 3 months I have been attempting to get them to send my title to the state DMV for registration. I have faxed them documents at least 6 times during this period. I follow-up with the fax to confirm everything was received and it is all in order. I am told all is in order and the request is being processed. A week later I follow-up for status to be told something or other is missing or incorrect. They do not have the courtesy to contact me when they discover the error, they simply throw it out and never inform the customer. I will never buy a Nissan again.

I own a 2003 Nissan Altima 2.5L. The vehicle was purchased used back in March 2006. It had 27k miles on it. Through the years, it has been serviced at a Nissan dealership in Mt. Holly, NJ. In March 2011, a service engine soon (PO420) appeared. The cat converter was replaced along with plugs. The invoice was $1,132.92. The vehicle had 121k miles. Today, it has 152k miles and another service engine soon pointing to the same PO420. I am told it needs another cat. Thats only 31k miles on the replacement. I am aware of the original federal warranty on catalytic converters - 8 years or 80k miles - and that Nissan replacement parts carry only a 12-month / 12k mile warranty. However, as both a consumer as well as a logical person, since the original converter lasted 120k miles and 9-10 years, the replacement should have been comparable. My decision to keep the car at that point may have been different had I known of the unreliability of the replacement. Additionally, my vehicle is now experiencing excessive oil consumption - one quart every seventy-five miles. This obviously is a result of the degradation of the cat, particles of which have worked their way into the cylinders and scored the walls. This has occurred about a month ago since the second service engine soon light. I have contacted Nissan Consumer Affairs (Case# **) who offer no assistance. I have also reached out to Mr. Brian **, Sr. VP of Sales & Marketing of Nissan North America. I havent had the courtesy of a response. This company has lost me as a loyal customer. They will advertise otherwise, but Im sure that they really couldnt care less.

I have had the same problem twice now with the radiator failing causing the coolant to flow in transmission, cause 2 defective radiators and now transmission has to be replaced a second time and the radiator has to be replaced a third time. Nissan has known about these defects for years. They cost me around $8000 fixing this piece of ** and like most people on here, Im still paying over $300 a month on a truck that I cant drive. They need to recall all Nissan trucks with this problem and fix or reimburse people the total cost. This is wrong for all of the complainants on here to suffer like this. Someone, please help. I dont know where to turn to now!

I leased a 2014 Pathfinder May of 2014. My gas mileage was very poor. At 2500 miles, I was averaging 8 to 9 miles to the gallon. The car is rated at 19 city and 25 highway. I mentioned it to the service department and he said I need to get more miles on the engine and that it would improve. Well I dont expect to get 19 mpg but at least 15 to 16 mpg. I now have 11,000 miles on the car and am averaging a big 10.1 to 10.3 city and 12.6 highway. I am not a lead foot driver. I took it to my dealership and they said they would check it out correct any problems they find. After having the car all day, they claim there is nothing wrong with my car. Is 12.6 highway send up a red flag or what. My friend has the exact same car as myself, same model, year, and engine. He averages 15.9 city and 18.2 highway with his a/C on. I mentioned this to my dealer, they said to call Nissan consumer affairs rudely. Well I did, they tried to tell me maybe its the way I drive and look at my book from Nissan to get some tips on how to drive to get better gas mileage. What kind of tips can I get for highway driving? Your foot basically stays in one position driving on the turnpike at 65 to 70 mph. The woman at consumer affairs said to take it to another Nissan dealer for a second opinion and if they find nothing wrong then Im basically stuck with what I have. She also said the gas estimates are just that an estimated mpg. Does 12.6 mpg come even close to the 25 mpg rating of Nissan. If I dont get any solution from Nissan then I will put big lemons on the car with gas mileage I am getting and park it in front of the dealership. Maybe it will get someones attention. Well, thats where I stand at this point.

I experienced lie upon lie when I purchased my 2020 Nissan Altima at Thruway Nissan in Newburgh NY. Now, a year later, I’ve noticed my FM reception is on occasions full of static. Initially, upon a service appointment, I was advised all was fixed with a computer update. Not so! The problem continues as my car made a repeat trip to the dealer only to be told that there is no problem with the antenna or connections. They refuse to replace the radio even though it’s under warranty with less than 10k miles! Buyer beware! Buy elsewhere.

I had an accident on 2/13/12 and took my 2012 Nissan Frontier SL Crew Cab 4X4 to the body shop and it has been stuck there for about 4 weeks trying to get parts to repair it from Nissan. I called Consumer Affairs and it was referred to Regional Consumer Affairs, but nothing has been done to resolve my problem. I cant reach anyone by phone that can help me and I really need to get my truck repaired and out of the body shop. Can someone please help me? My body shop is unable to obtain Nissan parts for repair.

Came in to look at vehicles on 5/23/2015 to this dealership. Liked the 2015 Nissan Murano. Traded in our car and purchased the vehicle. Since the purchase (at the time of vehicle delivery) there was a defect with the center console. After 2 service visits and a vehicle in service for a whole day it is clear that Service Department does not know how to fix... No Parts available. Plus why would I buy a car that needs service from the delivery time? After complaints with ** (Dealership General Manager) I was given a $400 service department credit and a replacement Murano (unwind from one and into another.)The 2nd Murano did not have the console issue, but had a drivers door issue... The door would not properly close, would not align to other doors and seemed like the car has either been in a repair or an accident or simply was not assembled correctly. Same thing. Brought the vehicle in for service. 2 days in the body shop the vehicle is returned back with some door adjustments, broken door molding, need new parts, will need car into service again and a 2nd conversation with ** (general manager) is now on a different tone. Essentially he has said that we have helped you out... Cant help you again other than repair, repair and more repair... And thats why there is warranty.Not to mention that both times I have brought in the vehicle for service I did not receive any paperwork as to the vehicle taken to service or what was done to it, or who worked on it. As it stands now I am extremely disappointed with the purchase, with the vehicle, with the dealership and its management. However I do appreciate the sales person ** for his time and assistance with the process. And I doubt anyone should buy a Nissan from this or any other Mossy Nissan dealership so that you will need to take it to service for immediate warranty repairs... Buyers beware. Today is June 25th, 2015. Still waiting for door molding parts (Which are clearly not going to fix the problem anyways, but someone at Nissan or Mossy Nissan decided that the molding is an issue after door adjustment and they want to replace this first) 3 weeks and on just waiting on parts.Should have left the vehicle at the dealership, but they gave me a Nissan Versa with all stickers for sale as a loaner to drive. Contacted Nissan Consumer affairs... Pretty useless experience as well. They are telling me that they are in communication with the dealership and thats it. Still no paperwork provided for any service performed on the vehicle to date. DO NOT BUY VEHICLES FROM MOSSY... This can happen to you. A reputable dealership would not sell a 40k vehicle with defects and let customers repair vehicles. Imagine if you bought a Brand new vehicle and immediately had to take to service. For weeks. This is obviously last time I bought a Nissan and the last time I bought a vehicle from any Mossy Dealerships. This is how a company lost a customer. And none of my friends and family will even consider Nissan or Mossy Nissan.

At 113,000 needed new transmission. After 18,000 heard same high whining noise after driving for 30 minutes. Said was transmission - gave me a new one. Its been 5,000 miles - same thing - and now say I need a transmission cooler kit which isnt covered under my transmission warranty. Will cost $1800. My question is how come when I got 2 new transmissions, the noise went away. If this was the original noise, how come it goes away after new transmission? The dealer and corp cant answer that. I believe wrong diagnosis and it is the transmission. I wont add $1800 to a used car without knowing thats the problem for sure. It may be the problem. Like I said every time I got a new transmission, it never made any noise. Only later after certain miles put on it. I will never buy a Nissan again and my family who owns will not either.

Murano SL model 2017.5 purchased 5/8/17. Failed Forward Emergency Braking. Returned to selling dealership which insisted the computer showed no error. The dealer refused to road test the vehicle. I called Nissan Consumer Affairs. They informed me they could NOT do anything to caused the dealership to honor the warranty. They would not help me find another dealership to help me. I located another dealership who found a computer error and debris on the camera repairing the problem. The car now operates properly. Nissan claims they have no control over their dealers so if the dealer wont honor the warranty the problem falls on the purchaser. The car had less than 6000 miles when this occurred.

On March 12, 2012, I went to pickup my newly leased Nissan and found out that the plates on the lease car I was turning in could not be transferred to the new car because the registration had been canceled on 12/30/11 without my knowledge or permission. I had to pay for new plates. I called Nissan Motor Acceptance Corp (NMAC) and was told they knew nothing about my registration being canceled nor did my insurance company. After contacting RMV several times, I found out that my registration had been canceled online. They also told me that my plates had been returned. However, my plates were still on my car when I went to the dealership on March 12. How could they have been returned? I have also continued to pay my lease note and insurance on the car during the past three months without any knowledge of registration cancellation. I spoke with the assistant registrar of RMV in Massachusetts today, 3/15/12, and she told me that the IT department at RMV found that it had been canceled via email by a Loida ** from the Tax and Registration Department at NMAC on 12/30/11. This morning I called NMAC and they told me they now have a note regarding my cancellation that was posted on March 13th. However, they previously had no record and knew nothing about the cancellation and told me they have nothing to do with cancellation and to call the RMV. Now, the story has changed. I drove around for three months with a registration certificate in my car, which I didnt even know was invalid or cancelled. What if I had been in a serious accident? I am also required to pay excise taxes in Massachusetts. I received a letter from Nissan in December that they would be including it in my lease bill in the upcoming months as they usually do. I contacted the City of Cambridge, Massachusetts on 3/12/12 and found that they had not received notification to send Nissan a bill from the RMV, which indicated that something occurred like my registration being canceled. Now, I am afraid that this would happen anytime and frequently. I would then have to pay for new registration, new plates and explain and prove to RMV that it’s not me and why its being canceled. This is a major problem for me. I have contacted the governors office, Attorney General, RMV and Nissan looking for help. I need assistance.

Our company has a 2018 NV 200, a commercial vehicle with 100,000 mile bumper-to-bumper commercial Nissan warranty. There are about 58,000 miles on the truck. On January, 26, 2021 while driving on a small residential road at 5 miles an hour, the passenger side curtain deployed. The truck did not hit anything at all. Our technician said it sounded like a gun went off. He couldn’t see anything. Had this happened on the highway, he certainly would’ve been in an accident, possibly fatal. I have been trying to work with Nissan to have them simply give us a loaner truck for the eight weeks that will be required in order to do a thorough investigation. Im not trying to cause them trouble but They told me I AM RESPONSIBLE FOR THE COST OF ANY LOANER TRUCK!!!.This is the worst handling of a highly explosive situation (no pun intended) that I can imagine. They also said it’s up to THEIR discretion to decide if I would get reimbursed. Furthermore, they said I may be subject to STORAGE CHARGES AT THE LOCAL DEALER UNTIL THIS IS SETTLED. Is this incredible? Dakota from their arbitration group has been assigned to me. No person could have less skills given the severity of this incident. I asked for just two things: a loaner truck and commitment to make sure that any defects be not hidden from the public. DISGRACEFUL. WHO IS SAFE IN THEIR VEHICLES????Heres the worst part. When I told them I demanded a loaner vehicle, they said the case was closed!!!! Mr/Mrs Dakota called the dealer and told them the case was closed and settled. Here is the warranty. Very clear. 5 years/100,000 miles (whichever occurs first). The Nissan Powertrain Limited Warranty covers the engine, transmission and transaxle, plus the drivetrain, as well as air bags, and related electronic control system. [*]

I purchased a vehicle because I thought it was a sound economical choice and a practical car comparable in functionality to a Toyota or Honda. I was absolutely wrong. Not only do things begin to break and fall apart pre-maturely, but basic maintenance is almost impossible due to the poor construction and parts used on the vehicle. No one, including dealerships carry the parts for this 2012 Nissan Versa. Theres no such thing as being able to buy a new battery from AAA because they wont have it, I cant get the transmission fluid changed because Jiffy Lube cant get to it, I cant get my brakes changed at Firestone because they dont have the random, cheap parts the Versa requires. I didnt buy a car in this price point to be forced to take it to a Nissan dealership for maintenance and have them take a full day or longer to fiddle around with no better information or resources than the next auto mechanics shop.Of course Nissan Corporate heard from me and took no interest in my problems with their product. I just wished they cared more. I put my toddler in that car knowing its not the safest but forced to continue using it until Im presented with an opportunity to be rid of it. I feel like I got duped by Nissans misleading marketing and branding campaign that they are reliable vehicles. It would be nice if Nissan had more integrity. Will never purchase another Nissan or refer them to someone shopping for a car.

I bought my 2012 Pathfinder with 2,500 miles about a month ago. It has been in the dealer seven times, twice for the car will jump into 4X4 automatically and check engine light comes on. Due to some bogus info from the tech at the dealer about too much trans fluid being put in, Nissan has voided my warranty for the trans. No one will call me back from Nissan executive levels or even try to help in any way. The car has 4,000 miles on it and I am over a barrel. If anyone has any contact number or Carlos **s phone number, let me know. Thanks.

Long story short, CVT recall, had judder issues since 50,000 miles. Took car in several times, Dealership states nothing wrong. Check engine light came on around 99,000 miles. Diagnostic test came back with CVT problem. Code wasnt enough evidence so hundreds of dollars later, needed an extensive diagnostic test. Still wasnt enough for Nissan. I had to record my dashboard of the tachometer jumping with the judder. Sent it in and dealership said more proof was needed because I could have been doing it with the gas pedal. While driving I had to now record both my tachometer and speedometer at the same time. Sent it in and woman at dealership never called me for the status so when I called her a week and a half later (of course one of the Reps relays her message as usual because I can never reach her. She never takes my phone calls or calls me back, she tells her reps that shes busy and gives them a message for me). She stated I needed to call Consumer Affairs to open a case so she could send the video in which I already had a case opened which was how she was able to submit the first set of videos in the first place. Apparently many people have this issue and Nissan should not be in business if this is how they treat their customers. I plan to contact NY State Attorney General and the FTC. I paid a lot of money for this used car and had nothing but problems.

Went to a local Nissan to buy a car. The salesman went out of his way to help me. I told them upfront that I had a bankruptcy on my credit report. Was told no problem. They wanted to put me in a 2016 Sentra. We finally agreed on the price, and I had a co-signer with a very high credit score that was going to sign for me. On the phone was told there would be no problem that payments would be where I wanted them. Left work early again for the second time thinking I was going to walk away with a car. When salesman came out I could tell something was wrong. He told me that they could not get Nissan Financial to move one bit. If that is way the financial dept is going to be they need to remove bankruptcy ok from the Nissan ad. Walked away devastated with the financial dept of Nissan, so now Im taking my business somewhere else. They lost a sale on this one.

We ended our lease with Nissan through NMAC and had a balance due on our mileage. When we turned it in we bought TWO NEW ROGUES. Since we send monthly payments toward the balance on the lease instead of paying it all at once, they notified the credit bureau saying we did not pay the balance! We are paying them for three cars! Also, when we bought the cars they did not clean them meaning there is residue on the windows where the stickers were. Not even one follow up call, no notices for check ups. Really lousy customer service AFTER you close the deal. Totally disappointed. Cars run fine, the way they treat people is the problem. We will not buy from Nissan again.

I had horrible experience with Nissan Dealers in Atlanta, First of all, Their treatment is Lowest & never bothered about customer views. Sat down for 3/4 Hours & they even did not offer water. At least they asked us to sit. The second thing is about pricing. Over the phone, they told us that price for leasing the Nissan Leaf S model with Quick charge about $260 per month without VPP. After talking to them, they told us that price gone up to $363 per month. They wasted our complete Saturday with precious time for us since schools are opening on Monday. I want some senior officials from Nissan USA to look into this matter. You cannot cheat customers like this. I decided I will never buy/Lease any Nissan car in Future.

I learned there is a recall on my transmission that went out 3 months after I purchased the car. I called Nissan North America and they told me I could not get any assistance in getting my transmission fixed. They said because I had a salvage title and non Nissan parts on my car. That was a lie. Then they told me it was because I am out of the mile range. I have documentation when I was in mileage range of the replacement that there was nothing wrong but needed a flush. Went and got one and then they documented that it needed a new one.Their store told me call them. They should help me replace it. I called and they said Sorry you are over miles. Cant do anything? The worst possible customer service ever. I would never purchase another Nissan again. Horrible!!! Nissan is so great and backs their products up. Well I surely am not seen it. There are many complaints about this and theyre doing nothing. It should be illegal! I guess it is going to take someone getting seriously hurt or killed in one of these cars for them to want to do anything. Very disappointed in Nissan!!

Had a brand new 2012 Rogue Transmission blew, now bought a 2016 Altima and same problem with ct transmission. It blew, AND VERY SAD WITH THE quality of Nissan. Its getting bad. I think soon if problem happens again I will return car and have it get repo and will never get into Nissan again.

In May 2014 I purchased a used 2010 Nissan Frontier pickup truck from Lynnes Nissan west in Stanhope N.J. They talked me into purchasing a bumper to bumper warranty. In May 2015 the airbag light came on, and I took to them for repair, they wanted $125 to diagnose the problem. It was told to me then that there is no such warranty and airbags arent covered. I called corporate headquarters in Tennessee and expressed a safety concern about it and was told by them upon reviewing my case there is nothing they would do for me. I took the vehicle to another Nissan dealer and had to pay $1242 for a new air bag due to a short. I tried to explain to Nissan that this is a safety issue and a defect in the vehicle and should be repaired at no cost to me, but they don t care about their customers safety or any defects after sale is made. This was the first and last Nissan I will ever buy. This company should be held liable for all safety defects without question.

I purchased a 2011 Sentra with 72,000 miles on it for my daughter on May 2014. About 3 months of owning it, she calls me and tells me that the vehicle is losing power at about 55mph on the highway. I figured its probably a dirty fuel filter, so I called Autozone and they told me this vehicles fuel filter is in the tank with the fuel pump and doesnt get replaced. I took the vehicle to my mechanic and his scanner gave us code PO 745 pressure control solenoid malfunction. He told me to take it to the dealer because the vehicle was so new. The Nissan dealer told me that Nissan doesnt authorize them to repair transmissions, only exchange them for remanufactured ones. Then he runs my vin# and tells me that my car is not covered under the extended warranty from Nissan. They cover 2003 till 2010 and my car is 2011 and that I would have to pay to replace the transmission. Weve had the car one year and bought it with 72,000 miles and it currently has 80,500. Now Im stuck with this problem and the vehicle is not paid off yet. At this point I am running out of options. Please help.

Still trying to pursue a Lawsuit over a negative life-changing experience which cost me negative and fraudulent credit reporting by NMAC of which I did end up homeless, (my line of work depended heavily on a near perfect credit report) for which NMAC finance/accounting department exercise Corporate Greed to the Max!NMAC lacks Leadership in their Accounting Department. Will accept Fraudulent paperwork that High School Graduates with ZERO accounting background, are the financier within Nissan Dealership cross country. The Nissan Dealership Mission is to prey on the Independent Purchaser; check / run credit background, even at a great Credit Score Rating, will state Zero% interest, yet Contract at 4.99% interest... Gross financial administrative error! Then, they will overinflate car cost. (Bait & Switch rule) Targeting and profiling minorities. (**s, Hispanic and Single Women purchasers.)Truth is, the dealership gains!!! The NMAC financial service gains, the State DMV gains, and the infrastructure within the county gains at the expense of the Consumer! As a whole, Nissan Capitalizes on good citizens absent of Financial Accountability by accepting fraudulent contracts by their own dealership!! This action would never hold merit in US Banking or Security grounded financial institutions.The Dealership will sell maintenance issue Vehicles under the pretense that car is without flaws. While the very own Consumer Protection Lawyer in that particular district eats lunch with the local Lawyer who represents Nissan Dealerships and NMAC! Even the Lemon Law doesnt hold up in Court, to include Consumer lawyers must be paid heavily as a kick-back bonus to steer clear of Lawsuits targeting Nissan. Similar to pharmaceutical Corporations and malpractice suits with cross-contamination probable issues! Those Consumers lack legal representation as a whole! Still hoping to get involved with a Class Action Consumer Violation on a Federal Scale! Oh, did I mention its a Japanese Corporation; manufacturing in Tennessee... NMAC Financial Department lacks Leadership, fails to correct issues and prey on U.S. Citizens as a whole! Now, lets talk about tariff issues of an overseas corporate business dealing in the USA. The last I saw, the Yen is stronger than the dollar and we continue to be screwed one way or another...THINK ABOUT THAT, before you buy Asian based Products. For the love of MONEY!

Where to start; I returned my leased Nissan Sentra in pristine condition, new tires, new brakes, new windshield wipers, immaculate inside and out, not a scratch. The car was garage kept under the mileage. Went to return it in January of 2014 to Paramus Nissan in NJ. They would not take the car back, after I called and asked if I could return it there. I bought it in Hackensack in 2011, the sister dealership, who now only does used vehicles. I went to Hackensack NJ and because I screamed and yelled, they took the car in. About 2 months later, I receive a call that they are putting my account in collections; now I was receiving calls all along about my monthly lease fees. However, I just kept telling them the car was returned in January of 2014. I even faxed over the paper showing I returned it. When they called 2 months later, I finally had enough and asked to speak to someone over them. There is no one. I have made phone calls, threatened the company with a lawsuit, media, exposure - they did not care. Finally, someone caring enough called the dealership in NJ and got everything straightened out. I told them since they ruined my credit, my score was 750 and now it is 62. I wanted them to wipe the slate clean for my disposition fee. They agreed, as they didnt want me to sue or go to the police to fill out papers about the fraud. They just committed in saying my car was not on the lot.Six months later, they are still saying I owe them money. They want $379 as they cant wipe out the disposition fee, the other fees for a scratch on the wheel cover, and 90 miles over my contracted mileage, they would waive. I explained the circumstances, and how I was told it would be forgiven because of the damage they had caused me. However, it fell on deaf ears. So now not only is a collection agency calling me regularly, but now I owe money I didnt owe before. I have tried feverishly to call Nissan. I tried corporate. I have left messages. I have called their consumer affairs department. I have called the leasing department. I had a very nice woman on the phone who put me through to corporate again, only to get a message stating to leave your name and number. Well, I have left my name and number about 30 times, starting about 4 months ago; still no answer. Please let everyone know to stay away from Nissan products. They are the most horrible company around. I am now the proud owner of a Honda, and they are fantastic. Their company truly cares. I have had not one single problem. I owned Nissans since 1993 and it was nothing but problems with their lock box and not getting payments and their warranties and now them losing my car. I just need to speak with their CEO to tell him what I think of Nissan, and how I want him to rectify this mess I am in. Imagine working so hard on keeping your credit clean. Nissan comes along and shots it down.

I purchased Nissan Rogue 2013 model. I am living in California with beautiful climate. From past 6 months on my car paint is peeling off very badly. Looks like problem with the paint. I called the dealer and discussed on this. They said warranty period over. Not able to assist. Customer support/dealer is not telling the root cause of paint being peeled out. Can some please help me on this?

Nissan dont tell you this but the refrigerant they use in their cars is considered by them to be a consumable. So when your air con stops working after 18 months and Nissan garages claim they cant find a leak on the system this is what they say. So Nissan think its ok for their customers to pay £300 every 18 months for a regas!!!! Customer service dont want to know. They also think its ok. Its not. It is daylight robbery. You must remember also that if it goes again in a few weeks there is no warranty on the regas according to Nissan Chorley and Nissan. Talk about money going into thin air.

It started out that my A/C would not work if I was sitting still. We called Nissan service and asked them what it could be. They listed a few different things. And none of them were your transmission could be getting contaminated with radiator fluid. Then on Christmas, our heat stopped working. My father-in-law had my husband check the radiator fluid. It was low so they filled it up. And everything was fine. No one still had any idea what was going wrong. Then in March 2010, I went to pull out into traffic. My car had a hard time switching gears and picking up speed. It just suddenly happened it was driving fine. And then, nope not anymore! Thank the Lord I am one of those drivers who wants the road to be almost clear. Because if not, I would have had a bad accident. So then, I called some people. And at that time, no one still knew what was going on. We have some Nissan techs that are friends. So, I guess Nissan finds out the problem somehow, but they will not help anyone out. Even if you got all your services, this would not have been caught. Nissan needs to man up and fix these cars! I have called National Highway at 888-327-4236 and have made a complaint! Please everyone, do the same.

I have been a heavily vested customer of the Nissan Product since 2005, being a Army veteran I have learned that many decisions are made quickly without complete information. My first Nissan that I purchased was a New NISSAN 2005 Pathfinder, my second new purchase was a New 2008 Nissan Xterra, my third New vehicle was a 2009 Nissan Sentra (this purchase was co signed with my mother Terry ** - I still drive this Nissan today with over 100K miles ) and my fourth New Vehicle is a 2014 Nissan Sentra. I provided this information so that you can confirm that I have been a committed customer of your product and the reason I have stood by the Nissan product is due to not only the reliability, dependability and low maintenance of the Vehicles but more importantly we are a family on a fixed budget like many families and having a low maintenance cost vehicle is that more important to us. We live in the great hot state of Florida the city of Orlando and having an AC unit that works properly in our vehicle is a crucial component. Our 2014 Nissan only has 34,216 miles on it - yes it is outside of the warranty for the years but the mileage average is less than 10K a year and no one would expect the AC compressor to go bad with such low mileage in a Nissan Product, my 2009 Sentra still blows cold air with over 100K mileage. Up until now I have had no issues with any of the Four Nissan Vehicle that we have purchased and its shocking to me to have a major component go bad with only 34,000 miles driven. Yesterday I paid $160.39 to have the vehicle diagnosed and confirmed to have a bad compressor by my local Nissan dealership. I believe Nissan should really stand by their product and Recommend Goodwill and replace the bad unit free of charge to me for such an unusual circumstance.

After exchanging my leased 2005 Nissan Altima for a new leased 2009 Nissan Altima, I was billed over $2,000 for excess damage. After reviewing the inspection report (inspection done by a third party company, without my review or given the chance to correct damages before turning the vehicle), I wrote a letter of dispute to NMAC and sent it registered mail and submitted payment in full for the items I agreed to. NMAC did not respond in writing or by phone to my letter of dispute. After a few months, I began to receive collection letters from an outside collection firm. Again I sent a letter of dispute to NMAC and sent a copy of the dispute for the file to Experian, Equifax and TransUnion credit bureaus. After a few more months I began to notice the adverse credit notations regarding this transaction with each credit bureau report.Once again I requested in a letter to NMAC that they respond to my original dispute and remove the adverse credit information from each credit bureau. After two years, I finally received a response. A demand for payment of the disputed amount and a comment that they viewed my original dispute as frivolous and without merit. After over three years, this adverse credit mark is still showing up and impacting my credit score negatively. I bought out my lease on my current Altima and will never again buy a Nissan product. I also go to great lengths to tell all of my friends and acquaintances to beware of doing business with Nissan and especially NMAC. Nissan may feel that they have won a battle with me for approximately $1,700.00, but I will try to hurt their sales as much as possible through my negative comments to friends and acquaintances. While in graduate business school, I learned that on average, consumers who have good experience with a company share it with one other person. Those who have a bad experience share it with an average of eleven other people. Im beating the average.

I purchased a 2013 Nissan Rogue. Brand new. Have no problems until this week. The car wouldnt crank. Replaced battery works fine. Now the radio wont work. Speakers just went out. All the sudden a burst of smoke came from the vents that smelled like burning wiring. Called Nissan my warranty is out. Seen on edmunds.com that a recall is in place as of Jan 28th 2015 but hasnt been mentioned yet. The wiring harness is shorting out and can cause the car to catch fire. And nothing can be done unless I pocket out the 2,000 + grand to get it fixed. You pay 25,000 for a brand new safe car to drive your children around in and this is the repayment. I will never do business with Nissan again.

Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Agreement ($4300), purchased a Nissan Murano for $37000 and ended up paying $53000. I was hit with all kinds of hidden charges and got a $3000 rebate. I got a check for $2300 after all of this. My finance person told me the money would probably be deducted from my finance, but it never was. I would like to know where the rest of the money is. I could have purchased a 750 BMW for this price. I am very disappointed and I dont think I will do business with Nissan again.

Bear with me this a long story, but I took a chance with a Nissan Dealer and am now regretting ever buying a Nissan. I’ve owned my car for a little over 3 months, and 1/3 of those months I have had it in the shop- untouched. Unfortunately, I live in Michigan- where the road conditions are unpredictable. I hit something, and immediately had it towed to a Nissan dealership near me - Fox Nissan of Lansing. This is where they held my car for 2 weeks, telling me they could repair it. At the end of these 2 week they informed my insurance that they DO NOT have a collision center and cannot fix my car. Look, I know I should have asked the right questions, but I work a 9-5 job and every time I tried to call to talk to someone they were busy, which I understand, but I never received any callbacks, and I received no EMPATHY from the sales desk. When talking to what was said to be the manager there, he offered me nothing for my wait.After towing my car to a collision center nearby, they inform me one part for my car will take 4-6 weeks to get there. Then at which I will have to wait for them to fix my car. Now, I am in a position where I must loan a family friend’s car for 2 months. I then reached out to Nissan’s customer service to see if there is anything they can do for me. I wait another week to find out there is not ONE single thing they can do for me, NOTHING. Now, I have worked in the customer service industry for YEARS. For me to buy a car and have something misfortunate happen soon after, and must wait 2 months for me to see my car, be offered no rental/ loaner, no free future services, no free car payments, nothing? Now that makes for a very unhappy customer. I will no longer be buying a Nissan after this car. For any new car buyers? I wouldn’t buy a Nissan either.

I bought a 2006 Nissan Titan in 2009 with 45K miles on it. I loved the truck up until 80K miles (go figure, right when the warranty expires. Coincidence?). Just after 80K, I started having significant trouble with the front end of the vehicle shaking when I would come to a stop. I replaced the rotors and 3K miles later same problem. At 90K miles, I went to have my oil changed and tires rotated and found out I had both rear axle seals leaking very badly, a common problem amongst Titans ($600 to repair). Now, heres the big one. I started noticing a high pitched ticking sound from the exhaust. Come to find out, I had two cracked exhaust manifolds. This caused an inspection to fail, decreased horsepower, decreased fuel mileage and exhaust fumes to enter inside the cab of the truck! Cost to repair is $3,000. I did my research and it looks like everyone who owns an 04 - 07 Titan has the exact same problem. Nissan will not issue a recall for this problem and refuses to pay for the repair, even though I drive to work every day with headaches, dry eyes and nauseated from the carbon monoxide. They could care less. Funny thing is they changed the exhaust system in the 08 Titans so obviously they knew there was a problem, but still refused to fix it. Now, Im stuck with a truck that I cant get rid of because of the exhaust leak. Im trading the Titan in for a Tundra. Toyota takes care of their customers. They just wrote a check to my brother for over $9,000 because his 99 Tacoma had a rusted frame. This trucks blue book value was $5,500. I will never, I repeat, never buy another Nissan product and I will continue to bash them to everyone I know who is in the market for another vehicle. Nissans are a joke! Learn how to take care of your customers or you will pay for it in the long run! I seriously hope Nissan goes bankrupt. And with the customer service they have, its not a far stretch!

On May 1st 2015, my car would not start. I had to have it towed to a Nissan dealer. I found out it was a faulty steering column mechanism. This faulty part was recognized by Nissan and they extended the warranty. I filed a claim for reimbursement online and later received a call stating my claim would not be covered because it was out of the warranty time.....by 1 week!! This is Nissans problem because they knew the part was faulty. Online, I found a lot of unhappy people about this issue. That doesnt even include the people who wouldnt complain online.. I was hoping they would stand by their product, especially when they knew it was faulty.

Not only my is only 3 years old, now I have to buy a new engine??? Its only 3 years old. How come, I pay for this car in full now I have to $4,000 more on it. This is the thing, I move from ont to n/s and it put me over the 1,000 km. I am at 1,110kms and the rallye motors in Moncton n/b 1800-551-9595 will not let have a better way, of fixing it. I am not happy, I got spam. I be better off buying a ford.

New vehicle purchase. Nissan Motor Acceptance called a reference of mine a week later leaving a callback message after the purchase. I called back the next day and was informed it was a verification check. I felt embarrassed. Nissan Motor Acceptance didnt leave a message on my cell which is the first contact number. I believe references shouldnt be contacted unless a payments missed, emergency, or to locate the whereabouts of the customer. Nissan Motor Acceptance is actually the billing department. My first payment isnt due for another 34 days! Nissan already sent a letter informing me of the billing department and online options to manage my account. My reference shouldnt have been contacted. A message shouldve been left on my phone allowing me time to contact them back. Im posting this cause people need to know what theyre getting into with Nissan. Just think if a payments late how theyll respond!

This is the beginning of my campaign against Nissan. They build crap cars and dont stand by their product. Do not buy a Nissan. You will regret it. There are ridiculous problems that you would not expect from a car built in the 21st century. They are common across the board. The door handles come off simply by opening the door. Water pools in the driver side floorboard. The airbags will go off for no reason. The airbags are the only thing theyll fix because they know its a liability.

I have had a Nissan Leaf for about 18 months. From the beginning, I thought that the brakes were not right (they are computer-controlled brakes). They would slip for about 1/2 second when I pressed them or sometimes during use. About 12 days ago, the car would not start and the computer told me that my foot was not on the brake, but it was! The computer could not sense that my foot was trying to press the brake (remember that the brakes are computer assisted). I took the car into the dealership and they have had it for 12 days, and still they and Nissan USA have no idea what the problem is. They have tried rebooting the computer but it still does not work. This is an obvious safety issue (brakes not working) and inconvenience (not being able to start or use the car), and it seems like the local Nissan dealership and Nissan USA cannot work together to get this resolved!