Audi Automobile Model 2023 Audi A5 Sportback
Audi Automobile Model 2023 Audi A5 Sportback

Audi Automobile Model 2023 Audi A5 Sportback

2023 Audi A5 Sportback

The Audi A5 Sportback is a five-door luxury hatchback that combines the sleek styling of a coupe with the practicality of a hatchback. It is part of the A5 series produced by the German automaker Audi. Here are some key features and details about the Audi A5 Sportback:

Design:

The A5 Sportback features a sporty and stylish design with a sloping roofline reminiscent of a coupe. It combines the elegance of a sedan with the versatility of a hatchback.

Body Style:

The A5 Sportback has a five-door configuration, making it a practical choice for those who desire a more accessible rear seat and a larger cargo area compared to traditional coupes.

Engine Options:

Like other models in the A5 series, the A5 Sportback typically offers a range of engine options. These may include efficient four-cylinder turbocharged engines as well as more powerful options, depending on the model and trim level.

Transmission:

Depending on the model and generation, the A5 Sportback may come with a manual or automatic transmission. Audi's S tronic dual-clutch automatic transmission is often featured for responsive and efficient gear changes.

Interior Comfort and Technology:

The interior of the A5 Sportback is designed to provide a luxurious and comfortable driving experience. It may include high-quality materials, advanced infotainment systems, available Virtual Cockpit digital instrument cluster, and other premium features.

Quattro All-Wheel Drive:

Audi's quattro all-wheel-drive system is often available on the A5 Sportback, providing enhanced traction and stability in various driving conditions.

Versatility:

The Sportback design provides a practical and versatile cargo area, thanks to the hatchback configuration. The rear seats can be folded down to expand the cargo space, making it suitable for carrying larger items.

Safety Features:

The A5 Sportback is equipped with advanced safety features, including driver assistance systems like adaptive cruise control, lane departure warning, and automatic emergency braking.

Compact Executive Car:

The A5 Sportback is positioned as a compact executive car, offering a balance of style, performance, and practicality for those who appreciate a more dynamic design without compromising functionality.

As features may vary across model years and trim levels, it's recommended to check the specifications and options available for a specific Audi A5 Sportback model. Visiting an authorized Audi dealership or referring to the official Audi website can provide the most accurate and up-to-date information.

Manufacturer: Audi

MODEL: 2023 Audi A5 Sportback

MSRP: $0.00 USD


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Audi Automobile Error Codes,

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Audi Automobile Troubleshooting,

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Audi Automobile Model 2023 Audi A5 Sportback


Product Reviews:

My new Audi required a tow to Ft Worth from Abilene (2 Hours) because of en
My new Audi required a tow to Ft Worth from Abilene (2 Hours) because of engine failure. The service department could not figure it out and ordered a new engine form Germany. 4 weeks later it finally comes in and I am left with no car for 4 weeks and Audi Ft. Worth really does not care. Then they need me to drive up to Ft Worth to pick up the car. I do get them to deliver it. One week later the transmission is slipping and ** service manager assures me it is in my head and the car is meant to slip. They would work me in in 2-3 weeks if I insisted on coming in. I drive 6 hours to Houston Audi who got me right in and found that the bolts were not tight on the new engine and was causing the slippage. Ft Worth Audit won’t answer their phone and take appointments only weeks in advance. ** is useless.
Published: February 10, 2014
Linda of Abilene, TX
Source: consumeraffairs.com

Our Audi 2009 A4 has many problems such as extensive oil usage, did not pas
Our Audi 2009 A4 has many problems such as extensive oil usage, did not pass its first smog check, and now Audi dealer said that the car needs engine replacement for $14,000!!! We have tried BMW, Mercedes, and Lexus before but this is the worst car ever!!! It gave us so much headache and it cost so much money prepare. Very frustrated!!! HELP!!!
Published: October 27, 2015
Christine of Fountain Valley, CA
Source: consumeraffairs.com

My son-in-law and I went in to the Audi car dealers on Hawthorne Boulevard
My son-in-law and I went in to the Audi car dealers on Hawthorne Boulevard in Torrance. We went in the door, and out of the door, to the cars parked outside. We looked around, and passed a few sales persons. They never greeted us. In fact, they never said a word. Disgusted at this kind of treatment, we walked back through, and left. So much for my interest in buying a car from them.
Published: February 22, 2012
Lawncene of Carson, CA
Source: consumeraffairs.com

Having decided on the new Audi A3, the experience was marred by a sales pro
Having decided on the new Audi A3, the experience was marred by a sales professional who repeatedly did not return calls and told me make sure I rated him as extremely satisfied when he only had to take down my order details. The first years servicing was included in the price but we were still charged for it and only after 4 attempts was this resolved. The services manager never called back the first time and the 2nd and 3rd times promised to do refund the charge but didnt. It was only when we escalated the issue that we were refunded. Totally inconsistent with Audis brand. Not buying an Audi again.
Published: October 13, 2015
Mike of Twickenham, Other
Source: consumeraffairs.com

There are variety of models and also about engine and speed accuracy and al
There are variety of models and also about engine and speed accuracy and also high technology which we are now using so it is very perfect. Nowadays cars are helpful to people because it is easy to navigate with high performance which I like more than others. Im very satisfied and while thinking upgrade and personalities options which I prefer since its very useful to us. We also have to check all the passenger seat because it is very important.
Published: February 11, 2017
Peark of Phoenix, AZ
Source: consumeraffairs.com

I was thinking of the words to describe my experience with Audi and the bes
I was thinking of the words to describe my experience with Audi and the best word that I could think of is UNFORTUNATE. That is exactly how I feel unfortunate that I purchased an Audi. An Audi is a perfect example of the old adage all that is glitter is not gold. At first glance, the car is beautiful, sadly the most important component, the engine, is garbage and I cannot get the stain of the green from the stain of the fake gold off of my finger.I purchased a 2013 Audi A4 in May 2016. I had owned a Mercedes for many years and my car was totaled due to a flooding in my area. During this period, my car was great which led me to the delusion that all German cars would bring me the same level of service. Sadly, I was mistaken, very mistaken. Within two months, my car needed a replacement of the air condition. A few months later, the car required a water pump replacement. Well, you may be thinking no big deal. Wait, it did not end there. Within 6 months of purchase, my beautiful Audi needed an entire engine. Of course, according to the dealership and the warranty company, that was all my fault because I had failed to maintain the car. And, although I provided documentation that I had indeed changed the oil, that did not matter because after purchasing the car with 38,000 miles and driving it an additional 12,000 miles the oil in the car was so dirty that it caused the timing to shift.After contacting the manufacturer, the representative advised me that the car should be good for $10,000 miles. I advised her that I had it for only 6 months, her response, Well the previous owner must not have changed the oil. So, my advice to all is DO NOT PURCHASE AN AUDI. Not only is it poorly manufactured, they will only blame you for its poor construction. And, you will be stuck paying for a car note and a brand new engine. Thanks to this car I am further in debt. I wish I would have stayed with Mercedes. I HATE AUDI!!!
Published: December 24, 2016
Wendy of Youngsville, LA
Source: consumeraffairs.com

First I purchased a pre-owned vehicle 2015 Audi A3 motor 1.8. I custom made
First I purchased a pre-owned vehicle 2015 Audi A3 motor 1.8. I custom made a few thing. Wanted to make a big purchase my dream car the luxury car that I wanted, on 3/31/18. Now after one year and 8 months my engine literally broke in pieces, I was driving and my car was not heating up but I noticed that it was losing power while I was driving. I worked in a dealership so I have a lot of knowledge about cars. I got out and I see pieces of the engine everywhere. I was 3 away from home. Call the dealership. They tell me that is no warranty. My car has only 38,000 miles. Im still making payments. When I purchase they said my power train is cover until 50,000. I call Audi 1800 number. Also tell me is not cover. So I had to paid $450 dollars of towing the car back home. Now they said for me to tow the car to South Audi in Orlando which is $150.00 more plus for me to paid $190 diagnostic and I call warranty they said contact the dealer. Im so disappointed, I really thought I was buying a durable car. Im a person that take care the vehicle. I have all my maintenance up to date. Always check the fluid. How can they not help me with nothing. So Im paying a vehicle that is sitting in my garage. Be careful what you buying. Im sure this engine had factory defects. So disappointed.
Published: October 30, 2019
Iris of Orlando, FL
Source: consumeraffairs.com

Audi offers 8 different luxury vehicles that last many years. Most accessor
Audi offers 8 different luxury vehicles that last many years. Most accessories come standard with each model. Cruise control, lane signal, many safety features, luxury interiors, leather or cloth seats, bluetooth technology, custom wheels, lots of storage, all-wheel drive, V8 engine, lane change warning, built-in GPS and WiFi, elaborate stereo system and exterior, intermittent wipers, heating thermostat, leather upholstery plus many other amenities. It also has 2 rows of heated seats that comfortably seat 6 people and can be heated or cooled, depending on what is needed. The come in leather or cloth. Mine are real leather, and they are very soft and sleekly contoured.
Published: March 21, 2017
Gene of Lone Jack, MO
Source: consumeraffairs.com

This brand has a fairly wide variety of models. Including Audi A3 Sedan, Au
This brand has a fairly wide variety of models. Including Audi A3 Sedan, Audi Q3, Audi A4, Audi A3 Cabriolet and many more exclusive and family cars. The variety of models range from sedan to cabriolet. I had the Audi A3 Cabriolet, it was a beautiful cobalt blue. It had a nice range of features. Mine was a standard wheel drive. The stereo was very nice as well. You can option this beautiful car out to your hearts content. You can add a turbo, choose your color, change stock stereo set and much more. The capacity in my car was good. However, I would imagine a sedan being much more spacious and better for family than my cabriolet. My cabriolet had enough room for myself and my school supplies, however.
Published: February 11, 2017
Hannes of Roswell, NM
Source: consumeraffairs.com

I went and bought a used B7 RS4 recently - 2007. I have owned multiple Audi
I went and bought a used B7 RS4 recently - 2007. I have owned multiple Audis over the years and this one takes the cake. I also took mine to Molle Audi in Kansas only to be told that they dont know how to handle RS4. First they said that clutch hose is bad - charged $500 and changed it. Problem persisted so I reported it back to them. Then they charged $900 to change slave cylinder. Problem persisted so I reported it back to them. Their manager said they would have to take transmission apart. I said if I wanted someone to randomly test whats broken, then I would have taken it to someone other than Audi dealership - back road shops.Cons: Very over-hyped. Yes they are amazing. But not when you have to spend serious amounts of money at each maintenance interval - belts, axles, brakes, transmission and engine mounts. Yes, there is a sensor in engine mounts. Get ready to spend some serious dinero. Carbon cleaning has to be done every 20k miles. This is not a Ferrari or Audi R8 or Aventador where I should have to take my car into maintenance for $800 every 20k miles. Of course, gaskets, manifold arm flaps and many other items come into play at the same time. This is a rare car. So dealerships never carry parts for it. If you need anything, it always has to be ordered leaving your car useless for days at the dealership. Even if they overnight it, it still takes too long. Not many can work on it. I took my car to two dealerships (Audi) and they told me bluntly that this is not an everyday car and they would have to consult with someone in Germany. I almost lost my footing. For a car with 420 HP, it sure isnt as fast as cars with 420 HP. An S4 with few bolt-ons becomes just as fast as this - I tested this at a 3.5 mile grand prix track. And they are half the cost. No A4 or S4 will give you a rush like this, but this thing requires constant maintenance where A4/S4 dont. Shoot me but I said it and I owned S4 before this. This is my third Audi and fourth German in the house. MRC shocks go bad and then you have to pay arm and a leg for it. Stock clutch has a problem. Look up transmission clutch issues on B7 RS4. Stock LUK clutch/flywheel combo goes bad after x number of miles based on driving patterns. Lads, this is a 8,200 RPM beast. Why did Audi screw up by using cheap parts? So if you are looking to buy a B7 RS4, make sure it will shift gears above 7,500 rpm from 2nd to 3rd and so on. Also, due to this issue, many RS4s are plagued with Transmission synchro issues - another $1,000 just in parts. Needless to say, resale value already isnt good. Add maintenance headaches to that. My car was in dealership garage more than it was in my own garage. Quattro system is great and has saved many lives. However, it is nothing close to Attesa on Nissan/Infiniti or the AWD system that Mercedes or what Land Rover has. In short, its nothing out of the ordinary. Look up car reviews and be the judge yourself.
Published: December 9, 2014
Mera of Lenexa, KS
Source: consumeraffairs.com

I suggest you dont buy an Audi vehicle. My wife and I were both Audi people
I suggest you dont buy an Audi vehicle. My wife and I were both Audi people. She drives a 2015 Audi Q5 and I have a fully loaded 2014 A6. Both vehicles have had their maintenance done at the dealership. We just had to pay to have her pistons replaced on her Q5 due to the oil consumption issue (Google it). They have known about this defect and have settled a class action suit on earlier models. Rather than fix the problem, they are taking the position that oil consumption is normal and they have noted as such in their owners manual. My wife was at the point where we had to add oil every other week. The repair was over 4K. I am at the point where I am adding oil to my A6 although much less frequently but I am concerned about what is going on in the engine.I feel Audi is not standing behind their product. For the amount of money we paid for these vehicles, these engines should last longer. The maintenance on these vehicles is not cheap. To have an engine need that kind of repair after 5 years is ridiculous in this day and age. For it to be a common problem where they have a specific oil consumption test protocol at the dealership just shows you how common this is. I am sure it would be a huge expense for them to admit fault and resolve these issues. They have been fined for lying about issues with their diesel engines and they simply cant be trusted.So as much as we loved our vehicles, we are done with Audi. We will never own Audis again and our next cars will be something more reliable from a more reputable manufacturer. Not only are we sharing our story on multiple forums, we are telling all of our friends and co-workers about our experience with Audi. I am certain they have lost way more than the 4K it would have cost to cover the repair on my wifes Q5.
Published: February 13, 2021
Steven of Columbus, NJ
Source: consumeraffairs.com

I took delivery of an Audi A8L that I purchased from Audi of Fairfield (in
I took delivery of an Audi A8L that I purchased from Audi of Fairfield (in Connecticut) on September 1, 2011. I already owned a BMW 5 series and another car, but neither had all-wheel drive. So I wanted to get the Audi before the first snow. I took delivery on Sept. 1 only to accommodate the dealer, Audi of Fairfield, who wanted to close the sale in time for an end-of-month bonus. On Sept 1, Audi was offering $3000 to BMW owners who purchased an A8, but you have to own the 7 series, not the 5 series. Six days later, on Sept. 7, Audi of America extended the offer to those A8 purchasers (like me) who own a BMW 5 series. Neither the dealer nor Audi of America feels the least bit obligated to extend the offer to me. If you bought a $20 shirt at a department store and it went on sale 6 days later for $18, there isnt a department store in America that wouldnt give you the $2. But it seems that when you buy a $90,000 Audi 8L from Audi of Fairfield and take delivery earlier than you needed the car to accommodate the dealer, neither the dealer nor the parent company will extend to you a $3000 rebate that you become eligible to receive only six days later! I want to sue the **, perhaps by claiming that their behavior violates the covenant of good faith and fair dealing that courts in most jurisdictions read into contracts.
Published: October 5, 2011
Robert of Guilford, CT
Source: consumeraffairs.com

I like my Audi car because it has powerful performance whenever I drive aro
I like my Audi car because it has powerful performance whenever I drive around. Its fuel efficient. I was proud to have and own this car. I can recommend to my friends and family buying this car. Great passenger capacity and the price is just right. My husband loves to drive this car. He wants to own this car too someday.
Published: March 16, 2017
Ariene of Belleville, IL
Source: consumeraffairs.com

My family has owned 6 VWs and Audis. The A4s were flawless, and the Tiguans
My family has owned 6 VWs and Audis. The A4s were flawless, and the Tiguans worked well. The 2010 Q5 had mechanical and component issues and the new 2014 Q5 is getting gas mileage 10-20% below EPA sticker. Our overall mileage average is 10% below the city EPA value even though we live in the suburbs of Boston, and rarely drive into the city. I believe it is costing me $300-400 more per year in fuel. Audi says the car is operating within specification but I know what my mileage reading are. The Audi customer service people were professional when they delivered a finding I did not agree with. Otherwise the car works as promised. Have other readers had poor gas mileage???
Published: December 24, 2014
steve of Natick, MA
Source: consumeraffairs.com

2013 Audi A5 Convertible - Love this car! Great service from local Audi dea
2013 Audi A5 Convertible - Love this car! Great service from local Audi dealer.
Published: June 22, 2014
George of Virginia Beach, VA
Source: consumeraffairs.com

I have never regretted anything more than my purchase of the 2019 Audi e-tr
I have never regretted anything more than my purchase of the 2019 Audi e-tron. The only upside is that I leased the thing and I am now anxiously counting down the next 33 months (2 more of which I likely wont even see the car), until I can get rid of it. We bought the car on December 30, 2019. I had the car a week and the entire back end lighting system failed. They had no idea what the issue was, so it took a few days to figure that out. Then, they had no replacement part, and no estimated time for when one would be received. Communication was awful and we had to beg for updates. Finally, my husband called Audi USA after multiple different stories from the service department, and told them if this is how this was going to be we wanted to get rid of the car. Magically, the light bar showed up to the body shop the next day! Had the car back two weeks, and someone rear ended me while sitting at a light. Not horrible damage, but not trivial either. Again, no freaking parts to fix the car, and no idea of when they might have any. Again, begging everyone for information and getting the run around. Another call to Audi USA and still no parts (they were able to find a few, but there are still several outstanding with no ETA). The car has been sitting at the body shop now since 2/13/20, and there is no end in sight. How, how do you sell a car and not have the appropriate parts to fix it??? No communication, no apologies for how awful the whole situation is. Basically, just a your out of luck attitude. Several people at my childs school have asked me about the car, and I have given them every awful detail, and have persuaded several to look for something, anything else!!!! So, I am now paying close to $1000 for an electric car that I cant drive and likely wont for a minimum of 3 months, and have the pleasure of driving a rental that I am filling with gas pretty much negating the point of the electric car. Thanks, Audi for literally the most awful service I have ever had the displeasure of paying for. Let me leave you with a wonderful piece of advice a college professor gave me in the event anyone from Audi reads this, Proper prior planning prevents poor performance.
Published: March 12, 2020
Angelina of Plant City, FL
Source: consumeraffairs.com

I had an Audi Q5 and it had navigation moon roof, all wheel drive, fast. It
I had an Audi Q5 and it had navigation moon roof, all wheel drive, fast. It had heated seats and I loved the car. It also had 20 inch wheels and was silver and black in the inside. The rugs were all weather and it was great in the snow. It had the S line which is a faster model and better options on the inside of the vehicle. I would of liked it in white but they did not have it. But it fit about 7 people good. 2 in the front and 4 in the back. My kids loved this vehicle. It drove everyone around perfect. It was comfortable. This vehicle I recommend to anyone. My family purchased one.
Published: February 18, 2017
Eva of Bronx, NY
Source: consumeraffairs.com

Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the wors
Just serviced my 2013 A4 at AUDI Santa Monica dealership. Probably the worst experience had with them, they overcharged me by almost $300 (Paid ~$615 while last service was the same and it cost me ~$300, Service Rep claimed that last time workload was less than this time which is not true), been a hectic week for me so had no energy to argue with someone who is probably not responsible.My coolant light sometimes turns on and I have been to that dealership 3 times while car was UNDER WARRANTY to fix this issue and every time I was assured it was fixed and the issue never got fixed. Been regularly servicing my car over there (Have done all required services with Audi) during this period but I was informed that I need to pay an abnormal fee since there is an issue with the coolant pump and parts need to get replaced and it wont be UNDER WARRANTY since it is a new issue which is not the reality (Paperworks proves my statements). Had the same issue with my brakes, no one ever mentioned to me that my brakes have issues (Been following companys guidelines and scheduled maintenance) so now it is going to cost me ~$1K to fix. It is smarter to not go after $300-$1K more for someone who can potentially be your repeat client and make you more money than the change these service departments are after. (I know this since I am a Business Analyst.) Please educate your dealerships on how to run a business. GOODBYE AUDI FOREVER, from now on will take my car to a reputable decent mechanic. Will never also purchase another AUDI in my life.
Published: March 13, 2019
Manny of Los Angeles, CA
Source: consumeraffairs.com

I bought a brand new 2018 Audi Q5 thinking it as my dream car. It brought s
I bought a brand new 2018 Audi Q5 thinking it as my dream car. It brought such a dismay & disappointment within a few days of buying with lots of problems popping up every day. Problems seen and fixed: 1. There was this squeaking noise from the back: Fixed after two visits and I had show them where the problem was happening. 2. The backlights not working. SUV in the garage currently to address this problem as on 12/06/2017. 3. Window regulator gone bad. Replaced and FIXED it. 4. Auto sense start & stop feature not working if the AC is ON. - Still not fixed as on 12/06/2017. SUV is with the dealers regarding this issue. 5. Numerous minute scratches all over the car the day it was bought. I was so disheartened seeing the scratches.All these complaint were taken to the dealer & The Audi North America too. After explaining the problems the service providers were not able to even figure out the problems. I had to go twice to explain them over & over. The dealers are still trying to figure out the solutions for some issues. I have already visited the dealer at least 6-7 times & right now my car is still in the garage since 2 weeks. The Audi USA are of no help. They took 2 months to respond to my case & said that the dealer would take care of it.And the car is still in the garage as I write this review. My Only question after buying brand new car are: 1. Why should I undergo this mess and waste of time/energy after buying a BRAND NEW CAR. 2. How come AUDI has not done any quality control before delivering the car. 3. How can they deliver a car like this to the customers and then have the customer go over this pain, distress and frustration. 4. Why should I visit dealers again and again to leave the BRAND NEW SUV for repairs after paying full price to buy the vehicle.
Published: December 6, 2017
Ramacharan of Sanjose, CA
Source: consumeraffairs.com

The brakes on my Audi S5 failed completely at the weekend, with 3 children
The brakes on my Audi S5 failed completely at the weekend, with 3 children in my car travelling at 70 mph... and luck more than anything that I didnt have a major crash. No warning light, nothing to suggest there was a problem - one moment I had full braking capability, the next nothing. Went to Audi Uk, and because I cant prove beyond doubt that it is a car fault... they arent interested. I have bought 3 Audis new in the last 10 years - £150k spent to date and wont ever buy another one. Awful customer service! It could happen to you.
Published: June 28, 2016
Adam of Chichester, Other
Source: consumeraffairs.com

I leased the 2012 Audi Q7 in 2013. From the very beginning, the car burned
I leased the 2012 Audi Q7 in 2013. From the very beginning, the car burned a lot of oil. I kept having to put 2 qts of oil every time. They would not do a consumption test and said it was all in my head. Now my car barely 4 years old wont start. They told me I might need a new engine and it would cost 18000. But to access it properly I needed to pay 2600 for a proper diagnosis. Customer service would not assist me saying that my car was out of warranty. I thought a 60 something thousand dollar car would perform better. Very disappointed in Audi service and the product.
Published: May 1, 2017
Natalie of Randolph, NJ
Source: consumeraffairs.com

We bought a CPO 2011 Q5 from a dealer in Chicago. As we were driving it hom
We bought a CPO 2011 Q5 from a dealer in Chicago. As we were driving it home to Ohio, I noticed that one headlight was brighter than the other. Long story short, it turns out that it had been in an accident. The dealer refused to let us return it, or have it fixed at their cost. My dream car turned into my worst nightmare. Audi customer service is by far and away the worst I have ever dealt with. On top of that my car guzzles oil (about a quart every 300 miles or so), and Im still living the nightmare of trying to have it fixed under the pending lawsuit against Audi. I would NEVER buy another Audi again.
Published: March 10, 2015
Dina of Dublin, OH
Source: consumeraffairs.com

It varies from sport car models, to mid size suvs, to full size suv, and am
It varies from sport car models, to mid size suvs, to full size suv, and amazing cars. If youre looking for a car for the family then the Q7 is amazing, I love how smooth it drives. The appearance of Audi gives you that sleek, business, sophisticated look. Not only are Audis head turners, they also are remarkable on the inside with some of its features for the higher models. I personally like the backup cameras, the automatic mirrors, and the signal to let you know there is a car on the side of you. You can experience any upgrade such as the seats. Most cars come with the standard black leather seats, but you can replace it with the tan or red. For the Q7s I know they can fit 5 people comfortably and as far as the sport cars you have to be a short person to fit in it. The full size cars are extremely roomy.
Published: February 23, 2017
Yvonne of Creedmoor, NC
Source: consumeraffairs.com

A garage door crushed my rear window. The car has been in the dealers body
A garage door crushed my rear window. The car has been in the dealers body shop for 10 weeks. I was informed that they are waiting for a part that will be shipped from Germany. The body shop told me that this happens with new model cars. Perhaps buyers should be told that this may happen to them. Meanwhile I have been renting a car for 10 weeks and have not been offered a loaner. Poor service in two counts. R **.
Published: January 27, 2020
ramon of West Bloomfield, MI
Source: consumeraffairs.com

2017 Audi A3 under 45k miles needs a brand new fuel canister and a NEW TRAN
2017 Audi A3 under 45k miles needs a brand new fuel canister and a NEW TRANSMISSION! The Factory warranty expired less than a month ago but I was in quarantine on top of sky high Covid cases. Dealership has had my car now for 2 weeks and sent an estimate for $10,800+. Then had the nerve to say they would cover half!! Like what! Half?? I’m mind blown that this can even be an issue on this new of a car, but it’s even more mind boggling that its an AUDI. They use to be my favorite brand. I’m afraid to even get this car back as it’s obviously a lemon, and it doesn’t seem like they will stand behind it.
Published: February 19, 2021
Kingslee of Pensacola, FL
Source: consumeraffairs.com

From day one of my purchase I had issues with my A8. Now 4 years later have
From day one of my purchase I had issues with my A8. Now 4 years later have had heating fail 2xs, suspension fail, windshield leak, electric fail numerous time, bolts come loose in both doors, breaks squeak and be told that is normal. My Audi has had maintenance to it (outside of normal service) every 2 months. Called Audi American to explain my issues. They were able to pull the 16 work orders so they saw my issues were valid. After weeks of dealing with them, I was told that I should go back to where I purchased to see if there are any incentives that could be used to get me into a new car. That is Audi loyalty. Buy a car that is a straight lemon and they will allow you to buy a new car with incentives at the dealership. I will never buy another and highly recommend people to avoid.
Published: June 9, 2016
mike of Oxford, PA
Source: consumeraffairs.com

I bought an A4 a year and a half ago used but in incredible condition. Now
I bought an A4 a year and a half ago used but in incredible condition. Now for my confusing part. The car starts to idle rough, push the turn off button and keeps running for a few seconds. The engine light appears the next day. Ran code and came up timing. I then read it been quite the problem it seems. People having catastrophic engine failure at worst. I then see Audi has been sued.I contact the lawyer firm representing the plaintiffs (on the tensioner failure) and was sent a form because my Audi was one of the models affected. Was told as long as I bring it to an authorized Audi dealership it would be covered 100% and if brought to an independent repair shop $1500 would be covered. Well I called the only dealer near me 50 miles away and was told, Yes we are aware of the extended warranty and yes Audi will cover it. Okay great!!! Had the car flat bedded there. Got a call they received my car. Great then a service advisor called and said it would be a few days to a week to repair. I was told it a 10 hour job. I said okay. Then a few days later I called back because I had a question. The service advisor told me, I was just about to write you an email. I have some bad news. Audi will only cover 25% of the repair and need maintenance records. What!!!! What happened to you know all about the extended warranty and look forward to seeing your car. I said as far as the maintenance records they are all listed on Carfax. Was told they cant use that. (Why? Extended warranty companies use them along with Edmunds.) I dont know. Like I said Im confused completely. Its been over a week and havent heard a word back from anyone. I will say for the record the employees I did talk to were very polite but polite doesnt answer why I havent heard back about the status.
Published: December 17, 2018
Mark of Gloversville, NY
Source: consumeraffairs.com

In March of 2017, I walked into the Audi Mission Viejo, California dealersh
In March of 2017, I walked into the Audi Mission Viejo, California dealership to have a minor repair on my leased 2014, A8. They said it would take 15-20 minutes so I took the time to look at the new A8 cars that were available. Jon, the salesman came up to me and asked if he could help – I said I was just looking because my lease doesn’t come due for another 2 months. He said, “How would you like to save a couple hundred dollars per month and get a new one today”. My first question was what happens to the old lease where there are 2 more payments due. He said that those payments would be wrapped into the new lease and even then, I would save a couple hundred dollars per month.I explained that this would be the only way I would be interested in getting a new car that day because I was actually thinking of other less expensive cars and wasn’t particularly happy with the service I had received from Audi during the current lease. Enticed by the offer, I ended up picking out a new 2017 A8, and before I left, I realized that I wasn’t even coming close to a couple hundred-dollar savings, in fact the payment was about $60 less. I just accepted this considering that they took back the other car with still two months of payments. He also told me that even if there was some minor wear and tear Audi waives that when you are leasing a new car and “staying part of the family”.Fast forward 2 years and my wife and I are moving to a new home. We are getting a mortgage and something shows up on my credit which is 820 on the FICO scale. I’m told by the bank that I need to do a conference call with Audi and an outside credit company that deals with these situations. During the call, I am told by Edgar at Audi that I still owe $3,236.74 from the 2015 lease. He explained that the amount due was because Audi took a loss when they sold the car, excess wear and tear, and lease payments that were still due. I pointed out to him that I have never seen one single bill via mail or any other form in two years.Also, while I was speaking to him, I checked my online account with Audi which showed all past and current leases and nothing showed there either. He agreed that this is a problem and I should contact my dealer and Audi of America. He also said that this does not show on my credit as something that is outstanding but then, when I pointed out that is why we are having this call, he said that should never had/have an effect on my credit. What am I supposed to do, call Audi every time I need a loan and have my credit checked? I will NEVER have anything to do with Audi or any company affiliated with Audi, they are as crooked as they come.Oh, and by the way, on another subject that you as a consumer should be aware of, several months ago I asked for a copy of the lease for my wife’s 2015 Q7, they ended up sending someone else’s credit application which had a lot of personal information like social security number, DOB, where they work, how much they make, etc. When I called back to let them know, they made the same mistake and sent me yet again someone else’s information. Third try, I finally got a copy of my lease. Bad business is the best I can say for Audi!
Published: March 18, 2019
Raymond of Dana Point, CA
Source: consumeraffairs.com

Brand new 2024 Audi A6 TDI - I have 6000 km and there are a few things that
Brand new 2024 Audi A6 TDI - I have 6000 km and there are a few things that I dont like about the car but will not mention them as I should have been more detail-oriented when I tested the car. You should never rush into buying an car unless it meets ALL your safety requirements. What I am complaining about has to do with the brakes. They grab when you have almost stopped. They seem to stick when they are wet. They make a sound as though the pads and caliper are stuck. If you slowly pull out with your foot still on the brake, they make a God-awful sound. And that is when they are dry. When wet, you talk rep your life into your hands with these brakes. They really stick and the sounds are horrible.If I am wearing a soft sporty shoe, I still cannot bring the car to a smooth stop. Forget about it with firmer dress shoes. Its a horrible experience. Guess what? They just gave me a loaner, after I complained about the brakes. It had 400 KM on the odometer and the brakes did the very same thing? They told me that it had to do with some brake technology. I say nonsense. This appears to be an endemic problem. Its unpleasant and dangerous.
Published: August 5, 2014
Robert of Montreal, QC
Source: consumeraffairs.com

I was happy that there were several models to choose from with different fe
I was happy that there were several models to choose from with different features. It is a luxury brand and that is what I felt when in the car and I enjoyed it. It seemed to fit me well. The model that I had was compact so the passenger capacity was not that good. But it seated 4 people comfortably. There were larger models available but I enjoyed the way the smaller model handled. It looks good and had a classic style and color. I like new features but I dont like flashy features that add no value to the car. The car I had was not new but I liked that the newer models had a lot of features as options. It was nice to know that if I wanted to upgrade to more features later, they would be available.
Published: February 1, 2017
Rochelle of Germantown, TN
Source: consumeraffairs.com

We purchased a Pre-Owned Audi Q5 from Audi-West Chester, PA that was burnin
We purchased a Pre-Owned Audi Q5 from Audi-West Chester, PA that was burning a quart of oil per month by 30,000 miles. I notified the salesman and manager the same day of purchase that the add oil message had appeared on the way home. From that point on neither would return my calls or emails and were always in meetings when I showed up. By 70,000 we were burning a quart each week! All along we were told by Audi West Chester that this was normal for any 2.0T.Recently I scheduled an Oil Consumption Test to be done at another dealer that I have dealt with, Mechanicsburg PA which was a nightmare of a process. This dealer confirmed numerous times over the past 2 years that burning oil was normal while I was in for other service. When I returned to conclude the oil test I was told the engine was burning 3 quarts of oil per 1,000 miles and Audi would probably cover 75% of the repairs, but before they could submit a claim I would have to pay $289 for another engine test.Yesterday, I received a call saying Audi agreed to pay 25% of a $5,000 repair due to high mileage. The fact that I had written documentation of the problem existing at 30,000 miles made no difference. No part of this warrants the premium price paid for these vehicles. I hope the 2009-2011 2.0T class action law suit gets extended, then all 3 of my Audi vehicles would be involved in class actions. What a great company. Seeing Audi reduced the factory warranty after moving production to Mexico tells me Audi dealers know they must put on a good show in the sales department and then add some smoke and mirrors to rake in the cash for service. Great business model.
Published: September 24, 2019
Shawn of Lewisberry, PA
Source: consumeraffairs.com

I have a good experience with Audi. I had 2 Audi and they never broke. The
I have a good experience with Audi. I had 2 Audi and they never broke. The only problem is the oil consumption, I think they should start figure out this problem because is not fair that you purchase a vehicle in 40k or 50k and have this kind issues.
Published: June 8, 2017
Luis of Lehigh Acres, FL
Source: consumeraffairs.com

The Audi e-tron is an UNBELIEVABLE vehicle!! I would pay 300K for this vehi
The Audi e-tron is an UNBELIEVABLE vehicle!! I would pay 300K for this vehicle. Its a high-end vehicle and is more than the typical SUV, but it is only twice the price, which means if one is willing to sacrifice a little for it, or work a second job, it can be purchased by an average family. Work a second job, and you can afford this vehicle. Yes, you need to work hard to have GREAT cars, but it is worth it, trust me!! :)
Published: December 6, 2019
John of Renton, WA
Source: consumeraffairs.com

below you will find a list of repairs for a 2011 q7 that has visited the re
below you will find a list of repairs for a 2011 q7 that has visited the repair shop more than 10 times. 1.window repair 2.a/c malfunction 3.a qt. of oil needed every 1500 miles. 4.vehicle brakes constantly squeek and have been to repair shop more than four times and the problem still exist.5.dealer installed tv continue to malfuction. the radio wasnt working so it had to be replaced and other numerous misc. things.i have visited the dealedship and expressed my dissappointment in this vehicle. the truck is a new lease and ive visited the repair shop in half the time that i have leased it. i continue to complain about the brakes and the problem still exist. they continue to give me the run around and never resolve the problem.
Published: July 24, 2011
Barbara of Brooklyn, NY
Source: consumeraffairs.com

When my car, 2009 Audi A4 Avant, failed, I had to get the RAC to examine th
When my car, 2009 Audi A4 Avant, failed, I had to get the RAC to examine the problem and eventually take it to the Audi dealer I bought it from some eight months earlier. Apparently, through me placing a case in the not-so-robust boot which I couldnt know about, it had bent the lip near the seal which would then allow water to access the boot. This is where it really becomes a problem. You have no way of knowing this is happening so this water will build up until it then damages the electrical equipment in your boot.Audi will then give you an incredible £10k bill to replace key electrical items which are unsealed within the boot. Part of the labor bill is at £120/hour. They only provide you with a temporary car once you have complained directly to their MD. They completely ignore the important safety issue that you are unaware of this problem until its too late and that the electrical equipment situated in the boot that can fail through water are lights and brakes. Im very unhappy around with this saga and feel other manufacturers would treat me better.
Published: November 14, 2012
Paul of Macclesfield, OTHER
Source: consumeraffairs.com

I really dont know where to start. I can fill pages and pages showing what
I really dont know where to start. I can fill pages and pages showing what bad company I trusted when I bought an Audi Q5. The car is extremely bad, no quality at all. Many problems with the gearbox, the breaks squeaking, steering wheel making bad jerking movements, and the list goes on. But what is really the worst is not the extremely bad quality of the car but the unbelievably bad service. I never took my car to the Audi dealer and they actually knew what was the problem. It stayed one time a full month at the dealer and they were not able to know what was the problem.Now I am facing a problem with the ignition, they told me we need to update the software and we need to get the software from Dubai and I have been waiting for that for a month now and still nothing. Very bad car, extremely bad service and dealing with the Audi people is like dealing with crooked con experts. My car is by the way only at 40000 Km and I hate it already so much. My advice to all: DO NOT EVEN THINK OF BUYING AN AUDI.
Published: July 9, 2015
Tarek of Lebanon, Other
Source: consumeraffairs.com

I would caution anyone against purchasing a new or used Audi solely based o
I would caution anyone against purchasing a new or used Audi solely based on their horrendous customer service and deceptive service practices. I purchased a new 2017 Audi Q7 and almost immediately notice an obnoxious squealing noise from the front brakes, especially when they were cold. On multiple occasions I mentioned this to my service advisor at Bluegrass Audi when I was having work done on the vehicle. I was consistently told that the noise was normal and was just due to the nature of the brake pads. I recently received a notice of a Class Action Settlement, “Mercado v Volkswagen Group…: that specifically addressed this very issue and I have also learned that there were several Technical Service Bulletins (2050735/1) issued in early 2018 by Audi that addressed this issue and specifically how service departments should fix the issue. Unfortunately, my service department never addressed this issue and I am apparently stuck dealing with the obnoxious squealing. I contacted Audi USA to see what could be done and was told they could not offer any assistance and my only option would be to take legal action on my own. This is tremendously disappointing for a company that holds itself out as consumer focused.
Published: March 24, 2022
s of Louisville, KY
Source: consumeraffairs.com

Safety is 5 star but electrical issues occur more often than I would like i
Safety is 5 star but electrical issues occur more often than I would like in Audi, thus a 4 star. To me safety from German engineering deserves a 5 star, however, electrical issues in the vehicle can be frustrating. Also, it is a lot more expensive to fix compared to Japanese or Korean made vehicles.
Published: December 9, 2016
Vivian of Irvine, CA
Source: consumeraffairs.com

Audi has build the Q7 2007 with the wrong gaskets around the moon roof. If
Audi has build the Q7 2007 with the wrong gaskets around the moon roof. If you check the blogs they admit it but wont pay for the damage. It drains into the SUV and burns out the electric system. Gone are your MMI etc. It starts shorting your radio, tail light bulbs, and can burn out your battery. You will also lose your total dash. They want you to pay at least 1/2 so they have no cost. This should be a worldwide recall. What will happen when your electric goes out while driving. If you are starting to replace tail light bulbs. Its just the beginning. You can also see water marks on the front floor. Join in the fight for what is fair.
Published: July 22, 2015
alan of Glen Ellyn, IL
Source: consumeraffairs.com

Hi all. I own an Audi A5 2013, 1.8 TFSI Coupe, I bought this car as a secon
Hi all. I own an Audi A5 2013, 1.8 TFSI Coupe, I bought this car as a second hand (used) from Trade Centre UK in Wednesbury. I thought what a great car... Test drive it. Liked it. Bought it. Few months later it went on limbo mode just like that. All of the sudden. No warnings. Nothing. Took it to an RAC approved garage (when I bought the car I was recommended to buy the premium RAC warranty which you have to pay 41.50 UK pounds per month for 3 years) and they told me that they had to replace a part that has to do with the a/c of the car (air conditioning) which cost them £1000. Then few months later one of my injectors went bad so I had to take it to an RAC approved garage again for them to fix it, when that was done and I got my car back all of the sudden the EPC light came on with the traction control on the dashboard. I thought FFS. This is some sort of a joke... Took it to a garage again, my mechanic had to replace a part that he thought would fix the car which it didnt so when he reported the problem to me he also said that he thinks it could be the control module unit of the car which is the brain of the car. Apparently, it was flooded with water, somehow the when it rains the water makes it way to the ECU but when he hired an electrician the electrician said that there was nothing wrong with the ECU so I thought great. At least I dont have to pay money from my own pocket to get it replaced because apparently the ECU is not covered under the premium RAC warranty. The electrician told my mechanic that the part he ordered and got it replaced it was faulty so my mechanic contacted the VW (Volkswagen) people (because thats where he ordered it from) and asked for another one. So he installed it and still the problem wasnt fixed so he called me and explained to me what happened and now he had to call out an Audi expert. That was few days ago. When I called my mechanic today to ask him for an update on my car, he said that the Audi expert said that there is a fault in the ECU and that he is trying to find a cost effective way to fix it instead of replacing the whole thing, I feel like my mechanic had my car more than what I did. I been in and out from garages for a good 2 months and still going. I would not recommend this car to anyone and its a huge disappointment also worth me ruining that the fuel consumption is really bad I have to top up my car fuel £65 every 2 weeks and I mostly travel back and forth from work to home for 5 days sometimes 4 days a week, 10 minutes to drive to work and 10 minutes to drive back home. I wonder what will be next.
Published: March 21, 2019
Valerios of **
Source: consumeraffairs.com

Similar to other reviews, I have experienced the inability of my Audi Q5 to
Similar to other reviews, I have experienced the inability of my Audi Q5 to hold its stereo presets. Audi has said that it is an issue with Sirius XM, but I am not seeing the same issue with other makes and models. While radio presets is a small problem compared to say, engine problems, it is that Audi has been nonchalant about a feature not working at all since the time of purchase. It, along with several other service issues in which I had to be the one to get a matter taken care of, shows the lack of accountability on Audi’s part, and will be the reason that I will never purchase another Audi and will actively prevent friends and family from making the same mistake.
Published: December 10, 2019
Jeannie of Tulsa, OK
Source: consumeraffairs.com

I was looking for a 2012 model Audi TT with white exterior and red interior
I was looking for a 2012 model Audi TT with white exterior and red interior. This model is not easy to find. I went to Continental Audi, located in Naperville, Illinois. They offered me a good deal and got my $2,000 deposit, but they were unable to get me the car. I waited for 2 weeks and I still have not received any news. I then requested for the refund, but the dealers did not reply my phone calls and simply just ignored me. Until now, I still havent got my deposit back. I do not recommend this dealership at all, because their service is really bad and disappointing. As customers, we should be treated nicely. With that being said, they owed me the money, and they procrastinated to refund it to me.
Published: September 28, 2011
Nicole of Urbana, IL
Source: consumeraffairs.com

I bought a used 2005 A4 convertible (Cabriolet 1.8T) with 48K miles on it.
I bought a used 2005 A4 convertible (Cabriolet 1.8T) with 48K miles on it. It now has 58K miles on it, and the TCM part on the transmission is faulty. I hear that this problem is common, yet Audi has yet to admit to their mistake. I doubt that I will be purchasing another Audi in my lifetime.
Published: April 9, 2012
Jennifer of Hamden, CT
Source: consumeraffairs.com

Audi has a wide variety of models from 2-door sedans all the way to SUVs. T
Audi has a wide variety of models from 2-door sedans all the way to SUVs. The cars are sleek and eye-catching with a very modern look. The dealer can do an upgrade for a price depending on what you want, they have a lot of options. The 2016 Audi Q3 2.0T Premium Plus SUV is my favorite. It looks awesome and can fit 5 people.
Published: March 18, 2017
Angela of Traverse City, MI
Source: consumeraffairs.com

I was on my way home from work when my 2007 Audi Q7 died on me. Took it to
I was on my way home from work when my 2007 Audi Q7 died on me. Took it to the dealer (who of course was gonna ** me with parts and labor prices). Told me engines out of time and I need a new one. I am paying 600/month for a broken p.o.s. German engineering, super pricey car and my parents have an older Jeep running past my Audi... What a joke.
Published: April 23, 2014
Courtney of Prosperity, PA
Source: consumeraffairs.com

Audi service is wonderful and first rate until your car is out of warranty.
Audi service is wonderful and first rate until your car is out of warranty. Then it becomes very expensive to maintain. The car still handles well as holds its value but frequent repairs are needed and they are always costly.
Published: December 7, 2019
Abbie of Scottsdale, AZ
Source: consumeraffairs.com

We purchased a very clean, well maintained, used Audi A4 3.0 CVT with only
We purchased a very clean, well maintained, used Audi A4 3.0 CVT with only 26,000 miles on it from a Range Rover/Audi dealer for our daughter as she went off to college in 2010. We had planned this car, being German built with Innovation through Technology to last her until she graduated and was able to get her first job. The Audi was serviced on a regular basis, then at 42,000 miles the transmission started acting up. After numerous trips to dealer and mechanics, the news was the transmission was shot and it would take $8,500 to repair/replace. The Audi at 48,000 miles is now a parked. A worthless hulk of nuts & bolts. After countless calls with Audi America, polite lip service with no results. We were extremely disappointed to find that Audi America simply does not stand behind their brand.Upon further research, discovered there was a class action suit to a poor design on the CVT Automatic Transmission, which accused Audi of concealing problems from consumers. Audi denied allegations but agreed to reimburse some customers...mmm. An indirect admission? We unfortunately discovered this settlement too late in the process as a result of no communication or proactive involvement by Audi. We have no recourse on our initial investment which equaled to 1/2 years of college tuition. Although my daughter did enjoy her 3 1/2 years driving an Audi at college, the reliability and disappointment by Audi America not supporting their Audi brand will forever taint all of us. Audi will be viewed as the inferior German car that cant be trusted.Closing note: Daughter is about to graduate college and she is considering her purchase on a new car when she starts her job. Her final will not include Audi, but a more respective brand this time around; BMW, Mercedes Benz, Mini, Lexus? We, our friends and anyone else we come across who may be interested in an Audi, will certainly hear the story of our college student deceived by Audis Truth in Engineering. No such thing!
Published: April 28, 2014
John of Scottsdale, AZ
Source: consumeraffairs.com

My 2014 Audi A6 TDI Prestige is an absolutely great car, except for the lea
My 2014 Audi A6 TDI Prestige is an absolutely great car, except for the leather driver’s seat stretching and getting dye transfer from clothing less than 2 months from purchase. While other luxury cars, with light colored interiors, do not suffer from dye transfer - the 2014 Audi does. I consulted independent leather experts that informed me that the aniline leather treatment method (dyes probably from Asia) experience problems. This is not as bad as leather stretching and looking aged/worn after 2 months. The sign of a great company is not that they are 100% problem free, but rather the way that issues are handled. I was looking for a win/win situation after buying 5 new Audis, but rather experienced total frustration with our 5th purchase.Overall, Audi builds a really great car - but, Audi of America customer service is terrible. In our free market economy, the result is Audi is losing a paying customer. Sad and a pity, but dealing with Audi of America has shown my wife and me that they really dont care about after sales customer satisfaction. We are only writing about our experience and resultant decision to not buy Audi products in the future. For the readers of this review, we can only highlight our saga and ask that you draw your own decision. Thanks.
Published: February 27, 2014
laszlo of Plymouth, MI
Source: consumeraffairs.com

I took my 2016 Red Audi A4 to Audi of South Atlanta in Union City Georgia o
I took my 2016 Red Audi A4 to Audi of South Atlanta in Union City Georgia on 12/12/2018 in the afternoon hours. I took it for the after coolant pump recall and to get a diagnostic as to why my reverse camera would intermittently work. I got there, dropped off the car, signed for my loaner car & acknowledged the 149$ diagnostic fee. Upon taking the trunk apart they came upon my wiring harness underneath the deck lid had been cut and taped back together possibly by a previous body shop that repaired the car after an accident back in 2016 when I got the car new. They were saying that over the course of two years and the wires being held back together by tape that they became loose. We then got State Farm involved and did a 3 way call with the dealership and they agreed to do another tear down at the cost of State Farm, as I had requested them not do any repair work as I would take it up with the previous body shop. But State Farm wanted to send an adjuster out to get an estimate of the damage. Hear nothing until 12-26-2018 When I got an email about the findings and if I wanted to do the repairs or not, and I did NOT respond to the email I instead asked Tim ** the service adviser why I was receiving the email and if it was just automated because the last communication I had during the 3 way call was that State Farm was paying for the repairs not me that I never wanted the work done if I was going to be responsible for the bill. He text me and said “Let me verify with State Farm that they are bringing a check by today or tomorrow”. 12-27-2018 I hear from Tim ** that State Farm is denying the repair and that the repair has already been completed because they sent him over the document containing the estimate he took that as approval for repairs is what he told me. I asked to see said document because I was not in any communication about the repair being done until after the fact. He texts on the same date how pissed he is because the State Farm claims adjuster would not allow him to speak to his supervisor and ask if I would call them the next day and allow a 3 way call with the supervisor of said claims agent “Carter”. Over the next business day when Tim ** realized that State Farm was not going to pay for repairs as they did not and have no right to do approve repairs to my car only I can approve said repairs and I NEVER approved ANY repairs!! So they start looking at me for the money, first telling me the cost of the repair telling me & the advisor at Audi of America that I need to pay it and go after my insurance company for reimbursement. Then when they realize I am not about to pay almost 2k for this repair they then tell me they could charge me the 725$ for the rental car which my agreement was for a “Loaner” car… A few days going back and forth with my local agent, this dealer, and the sheriffs department they then agree to release the car for a lowered amount of $500 and they put my broken part back in and keep their new part. I declined once again as the only thing I approved was a $149 diagnostic fee. I then call Audi Financial who I have the vehicle financed with and told them the story and they really weren’t much help. So after being threatened with the cost of the loaner Audi I decided to return it and get a few things out of my car since it was clear they were going to have it for quite some time. When they finally bring my car around for me to retrieve property out of they had in my front seat my LICENSE PLATE to take with me… talk about taking possession of something I have paid 27k for to this day… WOW! Then I start looking into legal options and possibly even just letting Audi reposes the vehicle as it was going on 3 weeks and no one wanted to help me when this dealer was Clearly STEALING MY CAR!!! I let it go for a week or two this new year as I was stressing way too much. Today on 01-21-2019 I call and speak with service manager Allen, I was being nice considering this dealer has done nothing but rob me for 4 weeks as I’m paying a car payment and insurance on a car they have. I ask if they would consider $350 instead of $500 like they had offered a few weeks back to just put this all behind us since they were in the wrong for doing repairs I never approved and he said no that is not what he and the service advisor offered me and that to take the car off the lot it would be the full $500. I said, Okay if you all want to continue being crooks I will find a way to get my car and he interrupts me and says that they are not crooks and if that is how I felt that I can pay the full invoice price and to not come up there to get the vehicle until I have all the money including the loaner car and hangs up!!! Here I am going out of my way to be the bigger person and Pay them money of any amount other than $149 and I get that type of attitude and yelling from a member or management?? I guess this is what to expect when owned by Buttler Automotive Group out of Macon Ga… Update to come when I retrieve my car.
Published: January 22, 2019
Blak3y of Tennille, GA
Source: consumeraffairs.com

The styling of the Audi is incomparable, is definitely not a BMW and defini
The styling of the Audi is incomparable, is definitely not a BMW and definitely not a Mercedes, it has its own niche in the market and it’s just beautiful. I finally found a car brand I love!! I will buy another Audi.
Published: May 2, 2018
Levi of Portsmouth, NH
Source: consumeraffairs.com

I love Audi so much and its like the best thing that I have. In most cases
I love Audi so much and its like the best thing that I have. In most cases I look at the variety because thats an important key to look at. If a car has scratches, looks old, it doesnt qualify for the look you want dont buy it. Please use your money wise. The car isnt going to last for long. The passenger capacity is good and there hasnt been any complaints in riding smoothly. We just having fun and I love it so much. Upgrade is need. Once I didnt updated my car it was in bad shape. But when you upgrade youre like very happy and proud of yourself.
Published: February 20, 2017
Lola of Jamaica Plain, MA
Source: consumeraffairs.com

Audi offered a decent amount of models to offer the buyer a variety of cars
Audi offered a decent amount of models to offer the buyer a variety of cars to choose from. It was nice to see different kinds of cars that fit my needs and having the possibility to choose the best fit. They offer an amazing array of features for your new bought car. Additionally, the cars all look great, modern, and sleek. From what I saw their personalization options looked very promising if I ever need to use it in the future. My Audi has 5 seats and that exactly what fits my needs. The other Audi cars that I reviewed before deciding to purchase my current car had different passenger capacities ranging from high to low, just what fits each customers needs. I would definitely recommend Audi cars to my friends and family.
Published: February 8, 2017
Jule of Newark, NJ
Source: consumeraffairs.com

A moderate selection of cars to choose from, all high quality and came in v
A moderate selection of cars to choose from, all high quality and came in various colors with different features. Im happy with the pretty wide selection and variety of models I had to pick from. Lovely car, very high quality. Came with many features - some were optional. Id recommend this car mainly for this reason. Im happy with its appearance and the features combined. Im also satisfied with the upgrade and personalization options. I was offered some personalization options but not many to be completely happy. Pretty good passenger capacity, spacious in the back with comfortable seating. Im happy with the capacity and this is one of the main reasons I bought this car.
Published: March 17, 2017
Susan of Houston, TX
Source: consumeraffairs.com

Bought my 2015 Audi A3 last year. 15 months and has broken down 4x. Twice t
Bought my 2015 Audi A3 last year. 15 months and has broken down 4x. Twice the engine starting smoking and smelled like fire. I cant get them to care that I feel like my car is unsafe. Miserable experience. Wish I never tried Audi and stayed with Lexus.
Published: June 24, 2016
Tara of Scottsdale, AZ
Source: consumeraffairs.com

I have a 2012 Audi A4 2.0. 80K miles. Last week without any prior symptoms
I have a 2012 Audi A4 2.0. 80K miles. Last week without any prior symptoms my engine light goes on. I drive a few miles home the next day. My car will not start. I take it to dealer for diagnosis, dealer tells me the timing chain tensioner failed and timing jumped causing major damage to engine. Repair cost or new engine is estimated between six and fourteen thousand dollars. This is a known issue from Audi and there is a class action lawsuit for same issue. Looking for Audi USA to see if they can assist. Anyone had same issue or experience with Audi USA? Any recommendations.
Published: December 5, 2018
Javier of San Gabriel, CA
Source: consumeraffairs.com

Back in 2017, car had EPC light illuminated, would lose power while driving
Back in 2017, car had EPC light illuminated, would lose power while driving, would idle roughly and then not turn on. Had it towed to Audi Honolulu. Found electrical wiring burning through to the gas tank (couldve blown up) and so they replaced the gas tank and the wiring at their goodwill more like to save a lawsuit. Anyways April 2019 now, same issues with EPC light, idling and losing power then it not turning it on. Got it towed to Audi El Paso. Apparently, cylinder 1 and 2 in the engine are at 0 psi compression and we need a new engine.Mind you every service has been done at an Audi dealership and its only got 60,000 miles on it. Told they wont be covering any costs and told by Henry at Audi El Paso he wont even provide a loaner vehicle unless we agree to pay $10-13k for a new engine. What a joke. My thing is why wasnt this issue found in 2017 when the car had the exact same issues? Its their job to fix the car right. I am going to be taking my claim further until I get results. Googling the same car and I see so many people with the same issues. When will Audi take customers seriously? Makes you wonder how many Audis are a safety hazard driving around and could blow up any second. My families safety comes first and it should come first for Audi too.
Published: April 4, 2019
Elise of El Paso, TX
Source: consumeraffairs.com

My wifes 2004 Audi A4 Quattro 1.8T suffered major engine damage when her oi
My wifes 2004 Audi A4 Quattro 1.8T suffered major engine damage when her oil pickup became clogged with sludge. The car had been dealer serviced its entire life. Audi lost a class action lawsuit over this issue which requires them to fix any damages at 100%. We filed a claim with Audi, but they denied it - saying my wifes car falls outside the range of VIN numbers they supplied in the lawsuit. This is despite Audi admits the damage was caused by the exact same problem. I feel Audi intentionally left out the VIN numbers of a vast number of 2004 A4s in the course of the settlement.
Published: June 4, 2013
John of Dayton, OH
Source: consumeraffairs.com

I have a new 2016 Audi A6 with an eight year bumper to bumper warranty. The
I have a new 2016 Audi A6 with an eight year bumper to bumper warranty. The only warranty I did not get was for the exterior paint and leather seats. I am the only driver of this car and no longer have kids at home, so thought I didnt need it. Starting a few months ago the leather front seats began to warp and crinkle. Now the leather on the back seats are beginning to crinkle as well. The first time I took it into Plaza Audi in St. Louis the service department put conditioner on my leather in hopes it would fix the defect. Clearly it did not. The second time, the new manager said clearly theres something wrong and hed reach out to his Audi rep to determine how to get this repaired and he snapped a couple photos. Somehow Brad **, Audis Midwest Rep has declared that my seats defects are due to outside influence. He cant say what that outside influence is or why fine leather seats buckled and crinkled on their new car. I was told my only remedy is Audi Customer Experience. After weeks of an investigation Joanna at Audi Customer Experience told me that no one in their department is a technician so they have to rely on what their Audi rep tells them. So, WHY is there a department that can essentially do nothing but repeat what their rep has told them? I took my car to another Audi service department. Experts there agreed I could not have caused this damage and theyd get back to me in a couple days. Ah ha, but because Brad ** has already made a ruling on my car, NO OTHER AUDI SERVICE DEPARTMENT can question his ruling. Then I contacted corporate communications. Just got another callback. Good grief, corporate communications circled me BACK to Audi Customer Experience who only repeated to me exactly what Brad **s original ruling! Ronald ** at Audi Customer Experience repeated again that Audi blames ME for the manufacturers defect on my leather seats. He would not let me tape the conversation. Ronald ** refused to give me the name of his boss. He says hes speaking for Audi worldwide and no one can help. I can pay for the new leather seats and Plaza Audi will kindly install them for free. I feel like Im playing a board game that keeps sending me back to the same place with every move. Any suggestions?
Published: August 1, 2017
Michelle of St. Louis, MO
Source: consumeraffairs.com

I drive a 2012 Audi TT RS. Life got in the way and the vehicle sat on my dr
I drive a 2012 Audi TT RS. Life got in the way and the vehicle sat on my driveway (not running) for 540 days. During this time not a drop of water entered the vehicle cabin. BONE DRY!!! I finally got around to bringing the vehicle in for service. They replaced the battery, flushed the A/C, brakes and performed an oil change. They also performed an exterior and engine bay detail. Within 10 days the vehicle had 3 inches of water in the passenger side floor.I immediately called my dealership, Audi Sewell North Houston, and their response was, Oh, yeah I know what is going on. This is common on the Q5. Apparently there are two drain holes in the engine bay just below the windshield to allow water to drain out of the engine bay. These drains WERE NOW CLOGGED. The dealerships response was that they must have been clogged before. I find this assertion ludicrous as it SAT ON MY DRIVEWAY FOR 540 DAYS WITHOUT A DROP OF WATER IN IT!!!I took the issue to their GM, Jackson **, and he basically told me the exact same story I got from service. Which means he did no actual work and just regurgitated what he was told from service. I then took the issue to Jacquiline **, managing director, who did not get involved. I then took the issue to Audi of America who again repeated what the GM and service tech told me. So, I am stuck filing a claim with my insurance and having a vehicle with diminished value to flooding and both Sewell and Audi refuse to accept any responsibility. If you value your money I would stay as far away from both Sewell and Audi as possible.
Published: August 20, 2020
Lance of Houston, TX
Source: consumeraffairs.com

Audi offers a lot of variety and different styles from SUVs to sedans. Audi
Audi offers a lot of variety and different styles from SUVs to sedans. Audi SUVs are 4 passenger and sedans 4 as well. Audis sport models offer 2 passenger seating with race car features. I prefer sedans but the variety in styles is amazing. Audi is designing cars better than the rest at a good price. It is leading the way in stylish car making. It has a distinct style from the rest of the other luxury car makers. It has a very luxurious style to all their models and come fully loaded with all the features that you want. The stereo system is amazing and the speakers are booming. Audi offers a variety of upgrades and many personalization options to make it styled to fit your personality and everyones needs. Upgrade to all leather seats and power everything.
Published: March 21, 2017
Demian of Houston, TX
Source: consumeraffairs.com

Audi is a great car. Reliable, affordable and gets good mileage. Plenty of
Audi is a great car. Reliable, affordable and gets good mileage. Plenty of models to choose from. I wanted a LX model and they had it. They also had a great sports model. Good variety. The car looked amazing and had so many things to do on the inside. The automatic computerized features were the most interesting to me such as the lane keep assist. Each model had several upscale options. It could be more spacious and have more leg room in the back. I realize this is the best designed car ever.
Published: February 4, 2017
Erik of Riverside, CA
Source: consumeraffairs.com

Audi Financial Services is the weakest link in your organization, and needs
Audi Financial Services is the weakest link in your organization, and needs fixing. First, I explored purchasing my Audi A8L at the end of my lease. The forms were to be mailed to me, but I never received them. Second, I then explored selling the car to CarMax, and received a purchase quote of $54,022 on September 29, good through October 6.Third, on October 1, I asked Audi about a 1-month lease extension, gave my credit card information, but when told of the amount ($2,164.42), I canceled the request at once. Your agent didn’t cancel as I asked. I’m now disputing that amount on my credit card. Fourth, when I tried to sell the car to Carmax on October 5, Audi sent another purchase quote — adding more than $4,270. I refused this exorbitant second quote, as I was within the time parameters of the first quote. After five hours of conversations with Audi agents in three states, Audi agreed to stand by the original purchase quote. During those five hours, however, I was often faced with “waiting for the next available agent” up to 20 minutes, voicemails, and agents who could not make decisions and passed me off to others. I needed one agent who could respond quickly and make a prompt decision. This litany of poor customer service is abysmal and unworthy of Audi.
Published: October 16, 2018
Robert of Ocate, NM
Source: consumeraffairs.com

I own an Audi A4 Quattro that with less than 60.000 miles started with a me
I own an Audi A4 Quattro that with less than 60.000 miles started with a metallic sound from the front wheels, it turned out that the bearings had to be replaced... I had a extended warranty which Audi refused to honor. It is very disturbing that a company that is so proud of their 4-wheel drive would have such premature problems with their wheel bearings. To add insult to injury, the dealer had not updated the history of the car with the repairs done, the brand said there must have been internet problems. To me, it seems like a deliberate effort to hide problems that may affect other owner, which is the reason I am posting this complaint to ConsumerAffairs.
Published: May 18, 2018
Jim of West Barnstable, MA
Source: consumeraffairs.com

The vehicle has never missed a service and yet it has had issues since the
The vehicle has never missed a service and yet it has had issues since the very first week it was purchased new from Audi Centre Perth in May 2010 for just over $100,000.00. See the History of excess oil consumption which is ongoing, gearbox malfunction at 62,000km, and now the catastrophic engine failure at 102,000km, due to the faulty timing chain tensioner.The most disappointing thing of all is that once you actually begin to investigate these issues it is very clear to see that Audi were well aware of these issues all along. In fact, only after legal action in the USA, they agreed to rectify these issues at no cost to owners. The oil issue is covered for an extended 8 years or 88,000 miles for 3 options of rectification, and the engine failure due to the faulty timing chain tensioner is covered for 10 years or 100,000 miles with a replacement of the engine.However by far the worst part that I find completely outrageous is the fact that there was a recall in the USA of all vehicles with this engine type to replace the faulty Timing Chain tensioner due to the significant number of engines having to be replaced, yet Audi Australia failed to even advise owners of the high probability of a catastrophic engine failure. The lack of disclosure to Australian owners denied them and me the option of even paying for a replacement tensioner, at a much smaller cost, and prevent what appears to be the inevitable engine failure and the significant cost to rectify that. The exact situation that I find myself in now.The failure of Audi Australia and the Audi Service Centre to inform me at any stage that there was a known defect in the timing chain tensioner, and advise me that it would be wise to replace it at a small cost now, rather than be left with an enormous unexpected cost down the track. The cost is one thing however the absolute inconvenience of the vehicle being off the road for 3 weeks now, combined with having to hire a car and not being offered a loan car after 3 weeks, is also unacceptable.
Published: July 26, 2019
Anthony of Shenton Park, Other
Source: consumeraffairs.com

Piece of junk!!!! To let people know about Audi. Don’t buy one. I’ve ow
Piece of junk!!!! To let people know about Audi. Don’t buy one. I’ve owed a few and always seems to be an issue. A4 turbo went and now recently Q7 not even 5 years old maintained by Audi service the starter is bad and fuel pump is leaking which is scary to know the car can ignite on fire. $4k for repairs after spending $60k on the car. How can it be possible for this piece of junk car which claims to be a high quality car have so many issues. Audi does nothing about it says oh well sorry. I strongly suggest no one spends their hard earned money on a piece of junk and go with another brand. Sorry to be so abrupt but this brand is terrible and so is their corporate office.
Published: August 26, 2021
Telly of Nanuet, NY
Source: consumeraffairs.com

I would like to bring your attention this issue, hopefully I can gain suppo
I would like to bring your attention this issue, hopefully I can gain support to have this issue resolved. Hopefully someone that actually cares about the Audi brand and their promise of excellent after sales services contacts me. My details are on the Audi system. I bought the car brand new from Audi in November 2011. On the 3rd day I had a serious clutch shudder and was informed Audi where I have always taken my car, that it was due to my driving style. I took the car in 40 times to the dealership (as per my tracker records 0) in total to have the clutch issue address, gearbox issue and oil consumption issue, and kept getting told there was no issue. Eventually after almost having numerous accidents due to the inability to put off from robots and standing starts, I went to Audi and offered to pay to have them remove my gearbox and clutch to find the issue at my own expense and only then did they drop the gearbox and clutch, only then did they pick-up. I quote that my clutch was worn. This statement does not make sense as I have been experiencing this since day 3 after receiving my brand new car and I believe the statement made that it was my drive style was a lie. This process took almost 4 years. They informed me that my model does not actually have any sensors to pick up this issue, it is a manual. So I dont know how they could tell me that no issue was found.At 8000 km they change a major gear part in my gearbox and I was not informed of this nor was I allow to request a fix, replacement or repair. Most recently, my cars ecu unit on the steering wheel was showing errors on my dashboard. Audi Burma stated that they could find no evidence of this, even after a I showed them a video of the issue. Nor did they inform me to be careful as this affects my abs, which put my life in danger. On the evening that I collected my car from Audi which they had for a week, I notice a loud knocking noise on my front suspension. I took the car to Audi as no longer trusted that Audi branch they found my steering arms were damaged, required replacement. I was informed by that they were so warm I could have had a serious accident had I continued to drive. So this car was release by the dealership and no any quality check done is beyond me so this is the third time Audi has put my life as risk.I have proof that my car was at the dealership 40 times in four years yet there are only 8 job cards created, no explain has been offered for this nor after at least 30 requests to have the original job cards, nothing has been forth coming. During this period I had informed the dealership of excessive high oil usage starting in early 2014. They ran test (so they told me) but refused to show me the results and said there was no issue. I took my car to a different dealership, they ran the same tests and found that indeed my car was using an excess amount of oil and recommend that my engine be rebuilt as per Audi technical papers. This test was done 4 weeks prior to my maintenance plan running out. Now the dealership refuses to rebuild my car and has delayed the whole process till after my maintenance has expired. When I query this, they say Sorry your car is out of maintenance plan and I must pay for the repair.Audi customer care in south Africa has been informed of all these issue and have all the recordings of the conversations, yet they will not do anything to assist me. I was promised a meeting with the regional after sales manager. He contacted the branch and then refused to meet with me. So clearly if a customer complains they simply ban you from the premises and then hope you will go away. I have this in an office letter from Audi customer services. I have never in my life ever heard of this happening to anyone. Currently I still have a broken gearbox which was first reported to Audi in 2013 and excessive oil usage problems. Therefore, I ask that someone with authority get involved as the customer service department refuses to supply me with management contact details and messages left for customer service manager go unreturned.
Published: October 2, 2016
Peter of South Africa, Other
Source: consumeraffairs.com

I would like to know how to lodge a formal complaint about my Audi S3 and t
I would like to know how to lodge a formal complaint about my Audi S3 and the dissatisfaction I have received from Audi roadside assistance and Audi Service Centre in Parramatta. When I first walked into the Audi Parramatta dealership when purchasing my S3, the level of service and communication was outstanding! I was so pleased with how I was informed every step of the way and the progress on when my car was being built. It all went downhill from there as soon as I left the dealership.About 8 months of owning the car the centre console panel started to flack up and peel exposing the aluminium underlay of the part of the car. Shortly after that my car overheated and the warning light came on for me to turn off my engine and put coolant in the car. I was stranded with my 1 year old and my 3 year old. I called the Audi roadside assistance and was told that someone would be there within an hour. 4 hours later no one turned up so I was forced to drive the car myself with my 3 year old and 1 year to the Parramatta service centre for them to add coolant to the car.Then I was emailed a survey about the roadside and because I gave them a 0 mark they called me the next day asking why I had marked them so low. I explained that I was left stranded for hours on end with my 2 kids under the age of 3 and had to drive my overheated car to the service centre myself. I was told by the person on the phone that the job was not logged and that is why no one came or called.Then when I booked in my car for the service I was told I had to wait close to 2 weeks for the new part to arrive. I waited weeks and no one from the Parramatta service centre got in touch with me so I had to call them to follow up with them to confirm my appointment and confirm the part had arrived. I dropped it off and had arranged a loan car. I inquired about the terms and conditions of the loan car agreement. I was told by MASON that I would have to pay $2500 excess regardless if I got into an accident and it was not my fault. So I couldnt even utilise the loan car which is why I asked for the loan car so I could use it for work. I missed an entire days work because of this information that was wrong! I was mislead and deceived into signing this legally binding agreement.Then to top it off after missing an entire day of work to have a part in my car changed, I was called at 3:30 PM to tell me the part had been damaged, mind you the car was dropped off at 8:00 AM that morning. There is no way it was damaged when leaving the factory in Germany, clearly it was damaged when the staff opened it. I know this because the Assistant Manager Chris told me that the part comes wrapped in bubble wrap and layers of other material to protect and it gets delivered in a box. I was then told I have to wait another week and a half for another part to come in.2 weeks later I am yet to hear anything from Audi Parramatta service centre. The website clearly states that first class service to Audi consumers when clearly that is not the case. What is the point of having an Audi if the staff cannot even communicate with its consumers, when they cant even advise its consumers of correct information on an agreement, when my car over heats and parts are damaged and when roadside leaves its consumers stranded? It is a joke that I have spent all this money on this car and to be so dissatisfied. No one at the service centre offered any sort of compensation or help with anything. Not even a sorry.Today after waiting 2 weeks for the new part to arrive I dropped my car off again to Audi Service Centre to have the part changed. I wasnt even called to pick it up even though I left my mobile number with Jeffery, instead my husband was called and when I got to Audi to pick my car up I had to wait 20 minutes as Jeffery was too busy to see me. He told me that he had delayed his lunch and that he had been waiting for me, what kind of employee at a service centre even says that to its customer?On top of that my car not only got damaged whilst they changed the part, the part they fitted doesnt even fit correctly and the installer has now damaged two parts of the console of my car. The worst experience Audi has delivered, worst service and lack of due diligence is unbelievable. I now have to wait even longer to have new parts brought in and I am told Chris or Jeffery will be in touch but it will be a while. The worst Service Centre ever!!!
Published: August 8, 2016
Frances of Greystanes, Other
Source: consumeraffairs.com

Audi A4 A 4.2 TDI Registration No. ** Dated 04/07/2012. Within 9 to 10 mont
Audi A4 A 4.2 TDI Registration No. ** Dated 04/07/2012. Within 9 to 10 months of delivery started experiencing following problems: 1. From exhaust pipe emission of heavy smoking and some sparks. This problem was attended by Audi workshop at CST Kalina. While submitting car for above repairs also verbally report slight vibration & rubbing noises while driving. However, later part of the report was not record as the test drive inside workshop failed to reveal any problem with steering. Car was handed after dealing with exhausted Pipe smoke emission.2. Eventually after some time while taking out car from our Garage the cars steering system completely ceased and started giving indication that car steering system has failed. The car was collected by Workshop for repairs. However, we were dis-satisfied with to see such high end car having such major problems within 10 months of service. After much deliberation we were given a brand Audi A4 car without any charges. This gesture of Audi is much appreciated.3. New Audi A4 14th June, 2013 Registration No. **. Now we have started facing following problem again.A. Vibration of steering & rubbing sound while driving this was report to the CST Kalina workshop representative but the test drive inside workshop did not reveal any defect with steering. However, on my insistence to verify if the vibration was not coming or not drive the car 30-40 kms as same was not happening continuously. Repair representative agreed to my suggestion and car was left in the workshop. Later it was reported to me that they did find for short while steering vibrating & rubbing noises while driving for longer time.Workshop representative informed me the shaft is defective and same has to be changed. I was informed it will take one week to get spare shaft. Eventually it took three weeks to get the shaft and replace same. During this time no car was given to me to help me out to my day to day work. Whereas while purchasing Audi car we promised while the car is taken for service we will be provided service, we will given a car free of any charges.Now there is no vibration or rubbing noises. But the point remains why such high end car should have such problem with my 2nd car as well. This raises question is there Deficiency in Quality Control or some inherent manufacturing defect. As I have Extend Warranty the renewal of shaft was done under warranty but the point remain why I am experiencing such serious problem once again. Warranty will get over by June, 2017. What happens next if after warranty steering fails once again?By this mail I put on notice Audi India and I would to reserve the right for car to be repaired free of any charges if above mentioned major failure of steering happen sometime in future. I feel quality control is very poor as following problems will indicate: A. Cars locks failing (not operating) and for overhauling I was charged although no parts were changed. Why when the car is still under warranty? Locks failed to operate again within a week after overhauling.B. Car door mirror switch breaking and charged in spite of car under warranty.My last Car was Toyota Corolla which was with me for over seven years and never faced any of above mentioned problem whereas Audi with such good reputation giving so much problem. I doubt their Quality Control slackness and very poor manufacturing control. With this I am putting Audi India on notice for serious steering defect existing in their A4 Model.
Published: October 3, 2016
Surinder of Mumbai, Other
Source: consumeraffairs.com

My daughter had a massive failure of her 2012 Audi Q5. Audi of America and
My daughter had a massive failure of her 2012 Audi Q5. Audi of America and Audi of Beaverton provided a level of service which was nowhere near Audi professions of excellence. Past positive experiences were outweighed by Audis overwhelming unwillingness to acknowledge its problem. Audi Beaverton tried to address the problem, but, without consensus of Audi USA, was limited in what it could offer. Furthermore, Audi Beaverton gave conflicting information to us and Audi USA. In effect, Audi USA claimed that Audi Beaverton blamed my daughter, and Audi Beaverton said that Audi USA wouldnt address the problem.
Published: September 14, 2017
Scott of Salt Lake City, UT
Source: consumeraffairs.com

So I purchased a pre-owned 2007 Audi A4 2.0T with 40K miles and the car has
So I purchased a pre-owned 2007 Audi A4 2.0T with 40K miles and the car has been a lemon since the day I bought it. The turbo blew and we replaced it, and now the motor blows!!! Audi USA told us that the motor blew because of a camshaft issue known to this vehicle and that all would be covered under warranty. We took it to 2 dealerships and they BOTH refused the issue. How can such a new car become completely worthless??! They want us to pay $15K to change the motor! We cant even drive the car. AUDI is a terrible company to work with, and not once did they help us. They left us with YOU DEAL WITH IT attitude.
Published: November 2, 2015
Evmorfea of North Brunswick, NJ
Source: consumeraffairs.com

I have a 2015 Audi A3. I am the only owner of the car. It has 42k. Last wee
I have a 2015 Audi A3. I am the only owner of the car. It has 42k. Last week while driving to work, I felt a weird shake, at first I thought I had a flat tire. But I quickly realized that I wasnt that lucky. (insert sad face emoji here). The check engine and EPC (I may have those letters wrong) lights were on. Long story short the car was flatbed towed to the dealership. They gave me a loaner (Q3) and I was on my way. Later that day, they called and said my car had a bad fuel injector. They ordered the part and said my car would be repaired the next day. The next day, I was called and told that while replacing the fuel injector, they discovered that a piston had exploded! They called it a catastrophic engine failure. That is still a little hard to digest. Fortunately, my car is still under warranty. Audi is replacing my whole engine. I own another Audi and I am a fan of the brand. I will comment again when I get my car back, sometime this week. Hopefully, I will be happy.
Published: April 18, 2018
Lisa of Spring Hill, TN
Source: consumeraffairs.com

I really liked this car until something bad happened. One of the nice featu
I really liked this car until something bad happened. One of the nice features of the Q7, or most any other high end SUV is the ground radar which helps you park and warns you of objects in the road. This is especially important in a large SUV where you have limited visibility. But this feature did not work on my new 2017 Audi Q7. While parking, I ran over an object that sliced open the oil pan. It looked like someone had taken a knife to a cheap aluminum beer can. I thought how could an SUV have such a cheaply made oil pan? I know one doesnt take a Q7 off-roading every day, but youd think you could do it every once in a while, no?Then more bad news when the Audi shop told me that I had to also replace the oil pump. I was stunned by this as the oil pump is up high and wasnt touched at all in this incident. I have asked and still do not have an adequate response from anyone at Audi. Does one have to replace the oil pump anytime the pan is removed?Next problem was that as I had no idea the oil pan was sliced open, I drove less than a mile back home without any oil in the engine. At first there was the typical light on the dashboard indicating that I should replace the oil. I thought that was strange with a new car but I was almost home so I continued. Then just when I was turning the last corner a larger warning came on to say that I should shut the car off as it was out of oil. Which I did seconds later. But now I am concerned that the motor is damaged and the warranty violated.Anyhow, now I have to pay a couple thousand bucks to get my new Q7 back on the road, not to mention my concern over the health of the engine in the future. I think I should junk the car, but I paid an awful lot of money for it. This whole thing is partially my fault for running over the object, but I really think that Audi oversold the intelligence and robustness of their new Q7.
Published: May 4, 2017
Matt of Long Beach, CA
Source: consumeraffairs.com

I leased an A3 clean diesel from Audi Coral Springs in April of 2013 with t
I leased an A3 clean diesel from Audi Coral Springs in April of 2013 with the intention to buy if the car performed as well as the salesperson assured me it would. I was looking for a high performing car with significantly reduced emissions. I considered the Audi diesel, hybrids and electric cars. I chose a model that would no longer be available in the US (A3 clean diesel hatchback). There were only a handful available in the country and one of them was at Audi Coral Springs. Because I was set on this car and there were so few, I had no bargaining power and paid an enormous premium for the car. The leasing process itself was torture. The dealership had one printer and it wasnt working so the entire transaction took more than 4 hours.When the diesel emission fraud became public, I contacted the dealership and Audi USA. I was told over and over that the emission fraud was no big deal and that Audi owed me nothing. Basically I was told that Audi is handling this and that no one in the company could deal with my complaint. Audi has decided kill its brand and ensure that its customers go elsewhere.As for Audi Coral Springs... the personnel at the dealership were down right rude. I returned the car at the end of the lease only to be told that I had to sign a document that if anything happened to the car while in the hands of the dealer (the only place I could return it), I would be legally responsible for the damage. The document stated that I was required to maintain auto insurance on the vehicle until it was in the hands of the manufacturer which would take weeks to months. Ripped off a third time by Audi Coral Springs. I asked how I would know when to release the insurance and I was told not to worry about it. Needless to say, given Audis horrible, horrible customer service and casual attitude about defrauding the public, I will never drive an Audi again. I now have a Lexus hybrid and the experiences could not have been more different. One star for this dealership is really one too many.
Published: May 14, 2016
Jody of Miami, FL
Source: consumeraffairs.com

I have a 2012 Q7 with 125000 on the clock. I must say this is one of the mo
I have a 2012 Q7 with 125000 on the clock. I must say this is one of the most reliable and enjoyable vehicles I have owned. It never breaks down and just requires regular maintenance. As for people complaining about noisy brakes I find this only occurs if the pads are not properly bedded. As other posters said they are unwilling to do 5 or 6 fast stops from 60 mph to 20 in succession on a deserted road. If they did this as recommended by the Audi dealer this would bed the brake pads properly. This vehicle has high performance brakes not your cheap brakes found on most cars. I am so satisfied with Audi we replaced our Volvo with another Audi. When the time comes to replace the Q7 I will be getting another Audi.
Published: May 11, 2018
Glenn of Burlington, ON
Source: consumeraffairs.com

I leased a brand new 2014 Audi A6 almost 2 years ago. I had 7 FLAT TIRES du
I leased a brand new 2014 Audi A6 almost 2 years ago. I had 7 FLAT TIRES during this short period.... I am so frustrated that felt compelled to come on this site and complain (I have never reviewed anything in the past... I am very busy women and dont have time to complain but the 7th flat tire push me to the edge...) I dont know what these tires are made out of but all I have to say is that my family drive on the same road and they dont get flats... I owned 3 Mercedes, 1 Jetta, 1 Mazda and 1 Dogde car in the past and never (even once) had flat tire in my life time until I owned an Audi A6!!! I cant wait for my lease to be over so I can get rid of this Awful awful car...
Published: October 27, 2015
Sunny of Middleton, MA
Source: consumeraffairs.com

I bought my 2016 Audi Q5 in air day weekend of 2016 and Ive had 3 separate
I bought my 2016 Audi Q5 in air day weekend of 2016 and Ive had 3 separate issues and now 3 recalls in the car within a matter of 9 months. 30 days in my sunroof started to rattle so bad it sounded like the glass was going to fall out. Take it to have it fixed and issues with getting a courtesy vehicle. I got a small A3 which is not comparable to a Q5... Just pointing out the obvious! Also they werent very thrilled about giving me a car even though that was used a sales tactic because that was one of the things I liked about their service and having a luxury SUV! They had to take out the sunroof and put something around the whole thing so it doesnt rattle. Issue was fixed and hasnt come back.Came back in probably 2 months after that when other random rattle sounds started to pop up. One in the back trunk area and one by the dash. Again did not want to give me a courtesy vehicle and again I had to insist. Im a mother of a small child, that time is precious to me and Im not sitting in a dealership with a small kid, no thanks! Trunk issues resolved, front they couldnt figure out and I hear from time to time. Now the final one is my window makes a high pitch screeching sound when I roll it down. Seems to happen in hotter weather. This is getting looked at this week and the 2 out of 3 recalls!This car has been plagued with problems and not the safe luxury SUV I spent $50,000 on to keep me and my daughter safe! Im so disappointed and disgusted with Audi and how Ive been treated. This is not the service or car I expected from them at all!! I called Audi America today and was told they couldnt buy my car back because it had recalls! Really? Why do you think I want to see it back to you, Audi??? Im not safe in this malfunctioning car you sold me!!! And now you dont want it back? SHOCKER! As for the dealership, they can care less and are so rude it blows my mind! Huge mistake buying an Audi! Shouldve stuck with Infiniti!
Published: July 10, 2017
Yuliya of Denver, CO
Source: consumeraffairs.com

On the 18th September 2011, I attended their showroom at Audi Centre Sydney
On the 18th September 2011, I attended their showroom at Audi Centre Sydney and inspected the above vehicle.The following date on the 19th September 2011, I purchased the vehicle from them at a price of $28,000. I was never at any stage offered by the salesperson (George **) to test-drive the vehicle and was only told that Audi Centre Sydney had thoroughly checked the vehicle. After having taken delivery of the vehicle, I immediately noticed the Gearbox of the car had problems. Also, the brake was scratchy when I applied it.Two weeks later, I called Audi to have the vehicle looked at. One of their technicians drove the vehicle and agreed that there was a problem with the gearbox and the brake that would need couple days to rectify the problems. Upon consultations with **, Head of Service Department, my vehicle was booked in for the 14th November 2011 as a loan car became available then.On the 14th November 2011, I was given a loan car but returned it the very next day because the loan car carries a hefty $3,300 accident excess, which I found uncomfortable but on the same day, I was informed to pick up my vehicle as it required a new modified clutch to rectify the problem. However, the new modified clutch would not be available until the New Year 2012 and I was advised to contact him in January 2012.As requested, I made contact with ** in the first week of January 2012 only to be told that the new modified clutch had to be ordered from Germany first. Why wasnt the new modified clutch ordered sometime after the 14th November 2011? **, Head of Service Department informed me that the new modified clutch would be available in Australia by the middle of February 2012. Accordingly, the vehicle was booked in for the 28th of February 2012 to have the works completed to rectify the problem. However, on the 27th of February 2012, I received call from Ryan in the Service Department informing me that the new modified clutch had not yet arrived due to the new modified clutch has not been released yet and so the scheduled time of the 28th February 2012 was cancelled. In addition, they were not certain when the new modified clutch would arrive.I immediately called **, Head of Service Department, and was told that the new modified clutch may not be available until the end of March or early April with no certainty of the delivery date. In addition to this whole saga, I have been offered by **, Head of Sales Department to pay $5,000 for a replacement vehicle which I find totally unacceptable as I would not spend any more money on a product I do not have any confidence in or else wait for the new modified clutch seemingly indefinitely.As we are now in April 2012, nearly seven (7) months after having purchased this vehicle from Audi Centre Sydney at a price of $28,000, the present position is totally unacceptable. Having regarded to the fact it would seem that the vehicle was defective from the time of sale, the only satisfactory outcome to this drawn out frustrating period is that I return the vehicle to them and receive full refund of $28,000 that I paid for this faulty vehicle.If I have not received their immediate response within seven (7) days from this email to my satisfaction, I will lodge the matter with the Consumer, Trader and Tenancy Tribunal under the Motor Vehicle Division for their determination.
Published: April 17, 2012
Ferrania of Randwick, Other
Source: consumeraffairs.com

Our family purchased a 2011 Audi A5 with 2.0 T engine. The Timing Chain (Te
Our family purchased a 2011 Audi A5 with 2.0 T engine. The Timing Chain (Tensioner) failed at 70,000 m. The engine head and pistons (predictably) are wrecked. The car was maintained according to the Audi schedule with the Dealer from whom we purchased the car. All the records are verified by the dealer. The standard warranty is 50,000 m. This engine/car has the Oil Consumption problem that precipitated the Class Action Suit. So, the car was used as designed, maintained as designed, - and it FAILED as designed! The failure is due to lack of lubrication of the Timing tensioner/chain. Something absolutely beyond the consumers control (beyond filling the engine as specified).4/5/15: The car is at the Dealership in Austin Texas - the Dealership says they have talked to Audi and both are trying to escape the manufacturers responsibility to fix the problem. It seems that the only (implied warranty) service to the customer that Audi will deliver is when threatened by a lawsuit (class action suit as prev).In summary: The engine was maintained as required; the car was used as designed; the consumer fulfilled all their responsibilities; the engine (built by a prior-respected engineering company) failed - beyond all control of the consumer within a small portion of the design life of the engine. How is it not Audis responsibility? Get decent Audi! Before another Class action suit gets kicked off.
Published: April 5, 2015
AP of Roanoke, TX
Source: consumeraffairs.com

I purchased a new 2019 A8 - and there is a problem with the software on the
I purchased a new 2019 A8 - and there is a problem with the software on the engine control module. This leads to misfires and power loss - and Audi has no fix for the issue (they are suggesting a software update will be coming in 9 months). How can you sell a $95k car and not stand behind it - just a joke - Audi should be ashamed.
Published: April 9, 2019
Christian of Southlake, TX
Source: consumeraffairs.com

Overall, my husband and I have been very satisfied with the Audi vehicles w
Overall, my husband and I have been very satisfied with the Audi vehicles weve purchased or leased since 2016. Weve owned/leased a 2017 A4, 2017 Q5, 2018 SQ5 and 2018 Q5. Unfortunately, what is very disappointing is Audis lack of customer support or loyalty. A few months ago, my husband unexpectedly passed away leaving me with two leased Audis. Understanding that we did enter into leases with strict lease conditions on these two cars, given my personal situation and that my husband and I had a good history with Audi, I still wanted to see if Audi could help me in any way as I couldnt keep 2 leased vehicles under the present circumstances. I had heard that some car companies are very helpful when a lease holder becomes deceased. Ends up Audi is not one of those car companies and they were of absolutely no help. The dealer told me they couldnt do anything and to talk to Audi Financial as they owned the leases. Audi Financial told me I could turn in one of the cars but Id still have to make the payments and that I should go back and talk to the dealer to see if they would purchase the car back. Long story short, I ended up buying out one of the cars and selling it through a car broker (at a loss but at least I no longer have to make the car payments), and will continue to lease the other car until the lease expires. At that time I will purchase something different as I am very disappointed in Audis lack of customer support or loyalty.
Published: March 26, 2018
Laura of Redondo Beach, CA
Source: consumeraffairs.com

Bought a certified pre-owned 2009 Audi A4 Quattro 2.0 in December 2010 and
Bought a certified pre-owned 2009 Audi A4 Quattro 2.0 in December 2010 and within two weeks the oil light came on. Brought it back for service, thought it was a simple oversight and that it had been fixed. Little did we know then how that yellow check oil light would come to dominate our lives, limit our use and enjoyment of the car, and empty our wallets. Within the first three years we had the car serviced so many times for excessive oil consumption that we finally took to the internet and found we werent the only ones with this issue. After 43,000 miles and countless service visits, we demanded that Audi rectify the problem and (because the car was still under warranty), they replaced the pistons and rings at no cost.Fast forward two years to December 2015, and, at 91,000 miles (just outside of warranty, of course) an ominous turn off engine immediately and check oil warning appeared on the dashboard. Brought the car in for service right away and found that the engine had a leaking intake manifold. Dealer replaced manifold at cost of $1K. One week later, check engine light went on. Brought the car back to Audi and this time, the water pump needed replacing (another $1K). A few days later, that ominous turn off engine immediately and check oil warning appeared again. Brought the car back YET AGAIN. Service department informed us that they had found metal shavings in the engine pan, indicating that engine parts were grating and the engine was compromised. They told us that we needed an entirely new engine, at a cost of almost $11,000!! We were livid. Dealer went to Audi North America and they offered to pay for half. Now we are stuck with a dead car and the prospect of having to pay another $5300 (for a total of $7300 since December) to make what is now a lemon drivable. We believe that Audi should take full ownership of this, as they replaced the pistons and rings on an engine that they knew was faulty. And, we are left wondering if the replacement of the intake manifold parts somehow compromised the engine, resulting in the engine failure (the timing of the engine failure was just a bit too coincidental). We bought this car for what we thought was exceptional Audi performance, reliability and service. Its unbelievable to see here how many others have suffered the same substandard customer service for what is clearly an inferior, shoddily manufactured car. Perhaps theres another class action suit against Audi- this time for engine failure- waiting to be brought to light. My hope is that by writing this, others will steer clear of all Audi cars, both new and used. Maybe once Audis bottom line is affected, theyll start paying more attention to quality control and the real people who drive their cars.
Published: February 1, 2016
Denise of Chatham, NJ
Source: consumeraffairs.com

Bad vibration in new 2015 A8-L. The dealer who couldnt fix the car convince
Bad vibration in new 2015 A8-L. The dealer who couldnt fix the car convinced the area service manager that the car was within specs and only changed the tires as a customer courtesy. I came out of a car that was practically identical and know the car well. My last vehicle was an 2011 Audi A8-L.
Published: June 26, 2015
joe of Wall, NJ
Source: consumeraffairs.com

Car started burning oil at 95,000 miles. Dealer says they have never heard
Car started burning oil at 95,000 miles. Dealer says they have never heard of the problem (but this is obviously not true because there are online complaints on this very issue). We usually keep our cars 150,00 miles and have done all the required maintenance and repairs (by the local dealer). Selling the car - wont buy another Audi. Very disappointed in Audi. They should do a recall and fix these problems.
Published: September 14, 2018
Lori of Austin, TX
Source: consumeraffairs.com

We own an Audi A4, and loving it. The car was serviced regularly at Pacific
We own an Audi A4, and loving it. The car was serviced regularly at Pacific Audi. The only problem we experienced was with the oil consumption, it took up oil like we have never seen in any car before. We complained a few times before warranty was up, but nothing was done. When we elevate our complaint (after warranty period), this is what Pacific Audi Svc folks told us because we waited too long, i.e. post warranty period, it will cost $500+ to do the oil consumption test, and if our car needs to have the piston replaced it will cost about $10K - $15K. We were livid. We took the car to Long Beach AUDI for 2nd option again. Our Audi A4 is a great car, handling is great. We are actually considering another Audi. We will NEVER return to PACIFIC AUDI again to buy or to have our car serviced. They always tried to gauge us. There was always a problem, if not one thing its another. We had to bring it to our mechanic for a 2nd opinion because we dont trust them, this time we took it to Long Beach AUDI. Read more if you want to know how much Long Beach AUDI charged us to fix the oil problem.
Published: August 14, 2013
Dee of Palos Verdes Peninsula, CA
Source: consumeraffairs.com

This car brand is amazing, thoughtful and generous. They had a ton of varie
This car brand is amazing, thoughtful and generous. They had a ton of variety of cars in the showroom and in the lot so you see the different models. The cars were clean and the dealer was as well. They also had catalogs of cars with different colors, features, and tons of custom options. The added features were clearly listed on the cars with their prices. The upgrades were not that highly priced as I would have expected. The passenger side was very comfortable and had a lot of features, more than my last car. The safety in airbags was also a good peace of mind.
Published: March 8, 2017
Velvet of Chicago, IL
Source: consumeraffairs.com

It has been my greatest misfortune to have bought an Audi A4. Early on we r
It has been my greatest misfortune to have bought an Audi A4. Early on we recognized that we had two problems: one was the ever changing and replacing of the fuel pump and the second was the sludge problem. The first recognition of the sludge problem was on March 18, 2008. This receipt I have. It said Rich found possible oil sludge problem. We then visited Life Quality automobiles of Bay Ridge again on September of 2008 and November of 2008. On one of these dates we paid close to $6000 to fix the sludge problem. The receipt that I do have for 3/18/2008. We also have a service and change of oil at the Audi service center Life Quality.All service and oil changes have been made at Zumbach when were living in NYC. Then Life Quality and Audi of Brooklyn when we moved to Brooklyn.I dont have the receipt for September or November of 2008. I never thought that I would need it for a future claim. I went to the offices of Audi of Brooklyn in May of 2011 to try and get copies of the work but since they bought out Life Quality of Bay Ridge, they only kept the receipts for 2 years and they destroyed any receipts that would have been in my file. Their computer system shows I was in on those two months but they cannot see the details of those days.Once we did pay for the sludge problem, we were under a new 8-year warranty. In June 23, 2009, I was at Audi of Brooklyn and the sludge problem occurred again. I do have this receipt and they fixed the problem again; but since we were covered under the warranty, we did not pay this time.It has been painful monetarily to own an Audi. This sludge problem is ongoing and recurring. To ask me for copies of receipts after three years is unfair. In September of 2008 I had just moved into my new house in Brooklyn and I had just given birth to my son. It is understandable that some papers would have been misplaced.I would like to be reimbursed for my hardship with this car and the funds I paid to fix the initial sludge problem. The car right now has a sludge problem. I can’t keep fixing this problem; it is annoying. I really feel that I received a damaged engine and I would like Audi to replace it with a new or used undamaged engine. It is more costly for them to have to keep fixing an ongoing recurring problem.I am enclosing all and any of the receipts I do have. Replace my engine and reimburse for sludge costs.
Published: December 2, 2011
Yona of Brooklyn, NY
Source: consumeraffairs.com

Car was purchased in Toronto in mid Oct, 2018, driven to Naples, Florida in
Car was purchased in Toronto in mid Oct, 2018, driven to Naples, Florida in early November and parked in a condo garage 100 yards from the Gulf of Mexico with the passenger side exposed to winds from the Gulf. In mid January a braking issue was noticed when braking at highway speeds. Audi service determined that the issue was caused by rust on the passenger side brake rotors and advised that because this was a result of outside influences the repair cost would not be covered by the warranty. Does this seem reasonable when other equivalent cars parked in the same condo location over 8 years had not encountered the same problem?
Published: February 5, 2019
Howard of Canada
Source: consumeraffairs.com

I bought a used A3 Quattro with 2800 miles in 2015. The car handles and dri
I bought a used A3 Quattro with 2800 miles in 2015. The car handles and drives very well but only if it is not in the shop. I have about 69K miles and have already had a water pump failure at 55K and now have a Gear Shift Lever Assembly issue. At about 65K the car started giving me an electronic malfunction warning and told me to stop, place the car in park and call service. I had it diagnosed to this assembly and have been told the repair is about $1700. I thought the days of poor reliability were over. I guess not! This vehicle has engineered obsolescence and is only good for the 50K warranty. I advise not buying the A3.
Published: June 14, 2018
Michael of Mission Viejo, CA
Source: consumeraffairs.com

As of 2020 this car is now 8 years old with 120K kms on it. In the last fou
As of 2020 this car is now 8 years old with 120K kms on it. In the last four years this car has had a number of issues that I have never experienced with much cheaper vehicles I previously owned. Lets see what went wrong... Ball bearings had to be replaced last year, both rear view mirrors -drivers and passengers sides have come unglued, now the coolant is leaking and the water pump needs to be replaced. The worst of all is that the car has been eating oil like crazy - needs to be topped off every 1000kms now - apparently it is due to the issue with the pistons on multiple vehicles but Audi is doing nothing about it. German engineering hasnt proven to be all that great. Sure the car feels nice to drive and handles well but considering the upper class it is not made well. Not buying another Audi again - the amount of issues and the cost of repairs are not worth the nicer interior and nicer handling than your average Mazda or Chevy.
Published: April 9, 2020
Jen of Comox, BC
Source: consumeraffairs.com

I bought a Audi Q5 2015 back in October 2014. At the moment picking up the
I bought a Audi Q5 2015 back in October 2014. At the moment picking up the car and paying for the balance, the person who assist me promised to give me the new Apple cable connector to plug my iPhone, which was unavailable at time. When they received the new cable they never called back to pick it up. A few weeks ago in July 2015 I called asking for the cable. The person who helped back then was no longer working for Audi of Mississauga and they said they couldnt give me the cable as promised.I called Audi Canada and after made me wait three days for an answer they said they couldnt give the cable. Now, in October 2015, when I picked the car they gave a Gift Certificate for $50. Now in July 2015 that I want to use the same dealer Audi - Mississauga - Ontario - Canada, said it was expired. I would never recommend this car made Audi to anyone. The sales representative, Alex **, provided us with the worst customer service ever. Never answered his phone and had the courage to sent text messages. Very disappointed. I regret 100% buying this car. Next time I will go for a Range Rover without doubt.
Published: July 16, 2015
Alfredo of Mississauga, ON
Source: consumeraffairs.com

I bought Audi A4, 2008 model sportline from a dealer in Jordan. After one
I bought Audi A4, 2008 model sportline from a dealer in Jordan. After one month, I found that there is a major problem in the engine. I went to the dealer in Jordan who said that he cant repair the engine and he dont have any spare parts for the engine. The dealer policy is to replace the engine which cost about $16,250.00. We tried to find the spare parts from the local market but we cant so our car is stopped since three weeks. I dont know how people can buy Audi car while the dealer cant provide good service and spare parts. Actually, we pay $37,000.00 for such car but we cant use it because the dealer service is very bad. We lose too much for that and waiting for the AUDI company to keep their reputation.
Published: August 17, 2011
Ibrahim of Amman, OTHER
Source: consumeraffairs.com

Shocking, embarrassing, enraged are words that come to my mind while I own
Shocking, embarrassing, enraged are words that come to my mind while I own a 15-day old Audi Q5 from Mumbai (**). Previous to Audi, I owned an E class much to satisfaction of services, good customer relationship shared, robust after sales service and a fantastic road side problem solving assist. Everything seems missing after I shifted my brand loyalty with great deliberation from the sales executive and my misjudgement, of course.My expectation in every department of the service is a complete failure and way below expectation. The very purpose to pen down the displeasure is the extent of discontent I have towards the working of Audi. The experience I share herewith are a testimony to my so-called growing hatred to the brand. My conclusion is worth reading which may affect your reputation, since spending lakhs if I am not satisfied, I cannot even keep you happy and smiling for sure.My experience until I received the delivery was a rude and shocking administrative negligence. My booking, my loan approval process, my excess registration amount paid due to untimely management of affairs, had already raised doubts on my decision of ownership of Audi. The only saving grace in the entire process was the CRM and delivery procedure conducted, was overtly warmth filled, which of course did not happen at Mercedes.There was a delay in loan processing, which seemed that neither profile, previous bank history, vehicle owned previously, nor a flawless CIBIL record could help getting my loan clearance. No browny points for all the above characteristics, understandably so, since your VW finance is a new company and would look into smallest details - but killed my time in the process.After the bank approval and knowing that the car registration cost is due to hike (which is an information I provided), no steps were taken to expedite the process and save customers cost, resulting in me shelling off couple of lakhs for no fault of mine. No remorse or courtesy extended towards the same but citing government policy, the sales executives shirked their administrative laxity. Such critical, immediate and subtle PR issues are what customers (usually time constrained) of this segment look out as factors whilst buying a premium vehicle.A temporary registration sticker attached was the way the car was delivered, unaccompanied by an Audi personnel as it is a temporary number, making it extremely unprofessional, unethical and uncalled for procedure. On my way back, I was a victim of an embarrassing traffic constable tantrums. Giving my license was the only way out as I dont believe in bribery. In spite of repeatedly calling your executives, nothing was done to retrieve my license and I was left by myself to fight it out at the wrong doing of the company.It was another display of poor and pathetic after sales. Also, it showcased the dismal relationship shared between the traffic authorities and the dealer. All it took me was a letter such as this and a few personal trips explaining the reason of my innocence in the mistake committed. Afterwards, I was given back my license without any fine levied. A situation as embarrassing as this, for me, was an experience which I cannot forgo. But sadly, you, as a company, could not do anything--very sad! It leaves me with an after thought, Was I responsible for the mayhem? If not, what is the companys role in pacifying me?My E class was traded in and the administrative process was delayed so much so, that one of my EMI of E class reached my account and I had no option but to clear the same. As a result, now after 15 days of delivery of my car, when the trade in person calls up and gives me another shocker to tell me a draft of 40k is ready for my disbursement when the EMI I paid was around 45k. It was another unaccounted and unexplained loss to myself again.Tell me after reading until this stage, was anything worth a fine memory, worth a brand change, worth value for money? No--only agony, torture, and mental trauma. If thats not all, the forthcoming incidence is an absolute hell of a climax for the biggest mistake of my life to own an Audi.Considering Q5 to be an SUV, an off-roader with 4 wheel drive and Quattro (Audis signature technology), I ventured on my journey to my Pune residence via expressway on the 15th night and returned back on the17th morning with a return trip to Pune - scheduled to be on the night of 17th itself for an extended weekend work. My journey overall to Pune was not so pleasurable, one because of some screechy noise on speeding above 100 which seems to come only when windows are slightly open - but that was not the case in my scenario when I checked.Secondly, some seat rattling at higher speed is such a put off riding an SUV. I reached the night of 17th and to my dismay, the next morning, I saw that the tire was deflated. Without driving, I called in the puncture repair guy to get the cause examined. A crack was observed in the tire on the inner surface of the rear wheel which, according to the puncture guy, was a sign of health and safety hazard so he advised a tire replacement. This might have occurred due to some sharp object piercing the tire and can be termed as a minor accident case.My point is, when a tire as heavy as this can wear off, what is the safety proposition of this vehicle? Questions such as this have no answer. What followed after this was a series of phone calls to road assist, service station, Audi Mumbai, Audi Pune, etc., all adding to my panic. But no one seems to give solution but shirking their responsibility by giving each other numbers. This means that I, in state of panic, have to keep making calls with no robust solution found for me to go for work in Pune or return to Mumbai. Then, I, too, should have made not less than 12 calls all combined but what was noteworthy was that there was no call back from anyone responsible when an Audi customer is in need. It was absolutely disgusting!To add to my dismay, I get a phone call from a dealer in Pune saying, I can order a tire for you. You need to pay in advance for the same and that the tire will come in a week time. It just looked that he wanted business but when asked for customer assistance, he had no clue and just hung up the phone. How could he suggest replacement without even looking at the tire? How can he ask me to pay for it at the first place since it is only a 15-day car with not even 400km run? I had so many questions to ask someone responsible. How can a 15-day old tire wear off? Where is problem assist? Where is the tire manufacturing warranty? Where is the problem solving? Why is the customer not put to ease first?Rather having one person taking onus on the call and advise appropriately, I was made to talk to so many people without even getting a solution, which I term as an amateurish administration. An immature, unprofessional treatment mended to a premium car owner leaves me doubtful for a long-term ownership. I thank Almighty that nothing untoward occurred, which I know for a fact if it was Mercedes, I would first be put to ease, followed by the option suggested to solve the problem temporarily so that my work does not stall and then contact me for an absolute solution with agreement of both parties involved. This is what I call service and not what I received - wasting my entire day on phone calls, waiting that someone will get back with some solution for me.Also, the step tire was rather a rude shock to me, seeing the size, the nature of the tire and the black ugly design it gives - all shows the audience the punishment meted out for replacing the original tires. Wouldnt it be Audis insult to have such cars rolling in the market? With BMW, I remember that I was not allowed to open the car bonnet during a test-drive as per their policy since it may give an impression to customers that it is a faulty car. I respected it and I believe firmly that the image of the car should be a priority when you deal with this segment of a car.I was finally recommended by Audi Pune service station that there is no solution than to sport the ugly step tire and travel expressway not going beyond 60 km/h. I did follow this and was scared every minute of my 4.5-hour journey filled with fright, anger and shame (which otherwise takes me 3 hours). What an added trauma and time wastage!Now, with all what has transpired, do you still think I should be an Audi loyalist? If yes, I need concrete reasoning, or else, I am trading in this vehicle for some other vehicle. But the next steps for not having an appropriate reply or a solution would be to take this up with the companys top brass, followed by complaining to the international center for making them aware of how pathetically their Indian counterparts are handling affairs, approach the consumer court for a full refund for dissatisfaction of the product and the agony it has caused me mentally, post this on the Facebook, and start my verbal propaganda of the horrible 15-day ordeal with Audi. I am forever thanking my stars that these incidents did not happen after the warranty expires as the people in Audi would not even have responded to my queries at all.I presumed that I am making a wise decision by changing brand, but having looked at the support system that your after sales can offer, I am seriously on the look out for the Audi brand change. Your company has made a good mark in the Indian car industry but that must be due to the policies and work of the top management level, which was perhaps also one of the driving force for me to purchase an Audi. But, if your employees do not become face of Audi by proper training in management and PR, it would not need much time to succumb to its competitors. I expected care, concern, warmth and since nothing came my way, I am now a completely dissatisfied Audi customer, which I am sure you, too, can relate to.I am looking forward to the manner my complaint is going to be addressed. It will be the factor to reinforce my belief in Audi and in doing so understandably shall cause you discomfort since it may involve overhauling of few processes. My letter will benefit those hundreds of customers who have lost their way on how and what to complain and be a perfect document to not be deterred or rather help them from being troubled. Kindly find a solution at the earliest to avoid further media and legal formalities. I wish you the best with all of what you are doing - maybe its a bad experience for me personally.
Published: May 20, 2012
Kishor of Mumbai, OTHER
Source: consumeraffairs.com

I took my car in to Audi for service because it was overheating so Audi cha
I took my car in to Audi for service because it was overheating so Audi changed my water pump and never told me there was a recall on it. I drove off their lot 3 different time but the last time I drove off my car turned off at the fork of the 118 and the 5 Frwy and cars were trying not to hit me from behind and when I called Audi scared out of my mind, they acted like no big thing. The next call about my car was that I need a new engine. I gave them a running car and theyre giving me a car that doesnt run.
Published: September 9, 2016
Jennifer of Rosamond, CA
Source: consumeraffairs.com

In January of 2015 I purchased a CPO 2010 A5. Within 6 months I began havin
In January of 2015 I purchased a CPO 2010 A5. Within 6 months I began having serious mechanical difficulties with the car. Although to date all issues have been rectified by the service department, the sales department has been unwilling to make an acceptable deal with me to put me into another vehicle when clearly my vehicle is a lemon. The general manager has never even responded to my attempts to contact him. Since I purchased the car, it has been associated with a recall and a class action suit. It has been in for service no fewer than 6 times, and yet the dealership nor Audi Corporate is willing to work with me. This will certainly be my last dealing with Audi of Huntington, and mostly likely, the last Audi I will own.
Published: August 12, 2015
Stephanie of Merrick, NY
Source: consumeraffairs.com

I purchased a 2007 Audi A4 2.0 Turbo in May of this year with 40k miles on
I purchased a 2007 Audi A4 2.0 Turbo in May of this year with 40k miles on it. Vet checked clean. The oil light has come on several times, I had it checked by Audi and was told The car is within spec to burn 1 qt per 1,000 miles”. I replaced the battery and now fighting with the tail light.
Published: October 31, 2011
Melanie of Cedar Park, TX
Source: consumeraffairs.com

The A3 model comes with many included features that a lot of other makes ar
The A3 model comes with many included features that a lot of other makes are considered options. The driving experience is premium with total driver happiness. Some upgrades available on the website but were somewhat limited because of the many included features as standard equipment. A truly upscale car for the price. Seating for five passengers is the standard for this sedan. Although back seat seats five adults are more comfortable with two adults and perhaps one child.
Published: March 23, 2017
Juan of Seffner, FL
Source: consumeraffairs.com

I purchased a brand new 2010 A6 2.0 T in Oct. 2009. I have had the car sinc
I purchased a brand new 2010 A6 2.0 T in Oct. 2009. I have had the car since then and encountered some odd problems in the past 3 to 6 months. Initially, the car used to burn the engine oil faster than usual since I would have to top up the oil level almost every month, which I found really weird. A few months ago, the car started to basically shake when I would barely be driving at 80 km per hour. Upon taking the car to the service, I was informed that the solution would be to change the engine! After the engine was changed, the car was running OK until last week when I was driving. The steering wheel locked up and then the alternator fault light came on and it said battery not charged on the dashboard. I could have gotten into a terrible car accident and my life was put at risk but I was barely able to maneuver the car just in time to get it off the road. I am a very dissatisfied customer from Audi.
Published: January 18, 2012
Graziella of Doha, MI
Source: consumeraffairs.com

After bringing my 2012 Audi S5 with 30,000 miles to Audi NYC several times,
After bringing my 2012 Audi S5 with 30,000 miles to Audi NYC several times, and without them being able to resolve my issues - I contacted Audi corporate offices hoping they can assist in resolving my issues with extremely squeaky brakes. I was referred to a supervisor, named Christine ** who also did not help me at all. After explaining several times to Audi corporate employees and this supervisor, my issues were brushed off and I was presented with their proposed resolution which was to lubricate my brake pads, a procedure that had already been performed on my vehicle previously without resolving the issues. This is the most unprofessional customer service I have dealt with and thanks to their horrible customer care and retention department I will be trading in my vehicle for a BMW, where the customer service actually listens to and cares for their consumers.
Published: January 26, 2015
I. of Brooklyn, NY
Source: consumeraffairs.com

I bought my dream car, a 2014 A7 TDI, at the beginning of the year. With 85
I bought my dream car, a 2014 A7 TDI, at the beginning of the year. With 8500 Miles, it stalled in the middle of the road, and would not restart. My first concern was that maybe my husband put in unleaded gas instead of diesel. After calling the Audi Roadside Assistance (which I will never use again) and waiting for 2 hours for a tow truck, my car was finally taken to the dealership. They do not know what is wrong - it wasnt the gas. I am so frustrated. They need to keep my car for a week to diagnose, and longer if necessary. I do not want my car back. I have lost my passion for my car and brand Audi.
Published: July 26, 2014
Kellie of Las Vegas, NV
Source: consumeraffairs.com

Audi A4- an 8 year, 97,000 mile, disposable car. I purchased a CPO 2010 Aud
Audi A4- an 8 year, 97,000 mile, disposable car. I purchased a CPO 2010 Audi A4 in 2013 with low mileage from Tom Williams Audi in Birmingham Alabama. Since purchase, I have always had it serviced at Jack Ingram Audi in Montgomery, Alabama. Since owning it I have had two major engine issues and the last one has caused it to be a throw away car. Immediately upon purchase, with about 22,000 miles the car was burning a lot of oil and after continual visits to Audi for over a year, they informed me of the excessive oil consumption recall and it did not pass the excessive oil consumption test. Under warranty, the car underwent the #2 engine rebuild around 2014-2015 at about 35,000 miles.After that repair, everything seemed fine until October 2018, when the car began shaking and the engine light went on. I brought it to Audi and they said it was a fouled spark plug. However, 30 days later, with 97,000 miles, the car began shaking again but this time the engine light came on and was flashing and the car would not drive. I had it flat-bedded to Audi, where I was told there is an extended timing chain/tensioner warranty, so not to worry. Audi paid to replace the timing chain/tensioner but I was told I needed a valve job for 4100.00, because of damage to the engine when the timing chain failed. I was told because of a pending class action lawsuit that Audi would pay on a sliding scale which would be 25% for my year and mileage. That would leave $3400.00 cost to me for a car with a $4000.00 trade in value. Although being shocked about all this, I approved the work because I was not in a position to buy a new car, especially with $0 trade in money. However, I get another call today, telling me that there is more bad news, that at least two of the pistons had bent and there is something possibly cracked and I need a long block (ie new engine) for $11,000 of which Audi will pay 25% to repair due to the class action timing chain litigation. It makes no financial sense to spend $8250.00 (75% of the 11,000) for a car with a 4000 value. However, if I dont repair it, Audi owes me 0 for the total loss of my car that was working fine until the timing chain failed.So at 8 years and 97,000 miles, this Audi A4, luxury car is a throw away car. Audi should have had to cover the engine damage caused by the faulty chain. This is the lions share of the repair cost. I feel Audi should owe me the full trade in value of the car because it broke as a result of the timing chain which they admit was faulty. Audi customer service was curt and told me to file with the class action suit when I asked if they would consider paying anything additional (this was several days before the fairness hearing was held on December 12). I would never advise anyone buy an Audi after this experience.
Published: December 18, 2018
C. of Montgomery, AL
Source: consumeraffairs.com

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