I bought a 2015 Nissan Sentra brand new with 0 miles on the odometer (no kidding I test drove it with the shipping packaging still on it). I have had a very good experience with my car. I am posting because I am disturbed by the number of complaints by other owners with similar driveability problems I have had with my car and I got mine resolved with minimal money spent. Here is a list of my problems and resolutions.Had a problem with what I thought was my transmission (I had the same symptom everyone posting here has complained about... power loss, erratic RPM using cruise control, put accelerator to floor but only get minimal speed... etc but it never shut down as I took immediately to my trustworthy dealer Griner Nissan in Valdosta,GA). The problem with my driveability turned out to be a cracked taillight (yes). Nissan uses a drive-by wire system in the throttle body of the engine (older cars used a metal cable to operate the throttle). My car had a hairline crack in the left taillight and water was condensing inside the housing and caused a problem in the wiring on the car. The throttle body to act erratic causing shifting problems and power loss because the throttle is controlled by the engine computer instead of manually by your foot.Dealer replaced my taillight housing assembly under warranty and no more problems. This happened at about 30,000 miles (I have a high mileage car due to using it to travel for work. I currently have 86,619 as if this post on a 2015 Nissan Sentra with original CVT never been rebuilt or replaced). Weather seals in front passenger doors are thin and get beat up from entering and exiting car replaced under warranty. Rear door seal are kind of loose and can slip off car. 2 sided tape fixed. No more problems (2$). Changed CVT fluid at 40,000 miles. Dealer advised to change fluid at 30,000 instead of every 60,000 as per owner manual factory maintenance schedule to prolong transmission life $160. Had to replace muffler heat shield because it came loose unknown why $285.A tip about driving with a CVT equipped car: the car will drive smoother if you give it constant throttle instead of variable throttle because the computer shifts for you and rev matches with the throttle which is also computer controlled. THEY WORK TOGETHER (like on a car with a conventional transmission and a cable throttle) on a older car with that setup your foot was the shifter. Push the pedal and the car would move and shift accordingly. When you hit the brakes or pick your foot off the accelerator it would downshift because a conventional transmission works with fluid pressure and engine RPM. Now the computer is doing all the shifting and throttle management.Another tip use the ECO and SPORT modes more when it starts to shift a little funny. The sport mode will unwind the transmission better and when the transmission feels too loose use eco mode. Another time to use eco mode is when you have a load in the car. The lower gearing lessens the straining on the CVT under load and then unloaded hit sport mode to free it up then go back normal. Point being use all the transmission modes it will run a lot better. Hope this helps some people.

As a person who purchased six (6) high end Nissans, I was treated like crap when I lost my job. The payment extension that was supposedly mailed out didnt show up. After 2 weeks and at least 2 calls, Im getting really frustrated. It took nearly 3 weeks to receive the one (1) sheet form. A few days after not receiving the paperwork, I called to request extension form be faxed to me. A few days and three calls later, I finally received the fax. I signed and returned immediately using priority mail (2 day). I confirmed with USPS that the package had been delivered in specified time. I had verification of receipt, and verbal confirmation after calling. Nissan did not process the paperwork for over a week after receipt. The form is one sheet of paper, and I returned it before specified return date, despite Nissans 2-week delay in sending.Lo and behold, I see my credit report and it has a 30-day late mark. I call Nissan. The representative stated, The return date doesnt mean we wont mark you late if we dont process your paperwork immediately. I tried disputing and writing a letter of dispute. However, Nissan just changed the date of the mark on the credit report. In fact, the date was changed 3 times, changing the 30-day late from from Jan. - Feb., Feb - Mar., Mar - Apr. Finally, I contacted the Better Business Bureau. After an inquest, the late was changed to January again; I just became tired of trying to fix the lie. Im not going to even get into the nightmare with Nissan sequel a year or so later, when the car was stolen. I really hope there is a class action lawsuit soon...Im in!! Nissan no more!!! If anyone knows of a class action lawsuit in the midst, contact me, please!

I know these complaints are mostly about Nissan Muranos. I presently own a 08 Nissan Rogue in which my transmission went out on me while on road trip from North Carolina. I purchased it from Nissan dealership in 2011 with approximately 50k. I presently have 121k miles. When I found it was the transmission I did some research because as long I have been driving I know transmission dont go out on cars at 121k. I called Nissan consumer care and found out that an extended warranty is on Rogue transmissions. Being that I had 121k I ask about the mileage on warranty at 120k. I was told mileage didnt matter and take to Nissan dealership. The dealership diagnosed as needing a new transmission. I found a letter on Nissan website stating that the warranty on CVT transmission had been extended to 120k /10 yrs from 60k 5 yrs. The letter also states that even past warranty mileage that decrease in repair cost would occur by Nissan. After speaking with Nissan Ive been told that no previous problem with transmission and being out of warranty they couldnt assist me with my transmission. Doing further research there are many people having/had issues with the CVT transmissions in Rogue/Muranos. I spoke with a few mechanics who said that transmissions dont fail @121k and Nissan had issues with CVT transmission. Right now I feel Im caught in rock and hard place. I have to spend $3500-$4000 for a major repair for a car that Im still paying for. I have purchased 3 prior Nissans and always thought highly for their cars. I believe that Nissan is trying to deflect responsibility for having a defective part. I just want Nissan to own up and replace it in good faith. I like the car, but after this Ill seriously consider and likely purchasing other brands and models of auto other than Nissans

Too bad we cant choose zero stars. CVT trany quit and they wont do a thing about it, even though they have been sued and lost, wonderful stuff. Never buy one, they wont stand behind their product because it isnt bulletproof. Grow a set Nissan.

In August of 2010 I set up automatic payments for my newly purchased Nissan Rogue. All went smoothly for better than four years - then I get a call from Nissan Collections. The Nissan Collections agent informs me Im sixty days past due on my car payment and my response is, But Im signed up for automatic payments. I made full restitution immediately and was led to believe that the situation was not of my doing and that all would be corrected. Not so. Nissan attempted to blame my bank at first.Once I verified this wasnt true Nissan went into their standard defense mode - which is very well rehearsed. Nissan claims to have called me multiple times via their automated service, multiple times by an actual person, claimed to have left multiple voice-mail messages, and claimed to have left me at least one email regarding the ending of my automated payments. I did not receive any of what they claim - with the exception of the call I actually answered. My credit score went from 780 to just around 700 in the blink of an eye - and will cost me thousands over the life of the new mortgage Im applying for.Family, friends, and strangers will be sure to hear this story told over and over again. I want the world to know just how disappointed I am with this company. Correct your shamelessly faulty notification system and do right by loyal customers or you are doomed to fail. I do recall several apparently automated calls made to me around that time but there was nobody on the other end. After repeating hello several times I simply hung up. Is someone getting credit on a quota simply for dialing a number without answering it? Ill be contacting Comcast to see if they can do a search on this mystery email I supposedly received. Im paying off the last few month of my loan by check today. This will be the last Nissan I ever own.

The history my wife and I have with this van is as follows. We purchased the Nissan Quest new in May of 2011 trading in our 2008 Nissan Quest. We had no problems with (2011 Quest) it throughout the summer and into early fall. Then late October early November, it started to stall on us as we would drive down our driveway. We took it to the dealership Nov. 18, 2011 and they had replaced the fuel tank because the pick-up line to the front of the tank was poorly designed. We got it back Dec. 16, 2011 being told all is fine. It stalled out again New Years Eve as we drove down the same hill. Our gas tank showed we had 3/8 of a tank of gas. It would do this every time we were going down the hill with under a half tank of gas. Unable to start again until leveled out. Coasting with limited brakes and steering abilities with children in the car down a very steep and windy hill. We took it back to the shop on Jan. 6, 2012 and it has been there since. Nissan had an engineer out to look at the van to make sure they (Nissan mechanics) had installed the new one properly. Engineers discovered a whole new design would be necessary, but that we could drive it as long as we had over a half tank of gas. We refused as it was a safety concern with our large family. They agreed and paid for our rental car and a month payment to accommodate us. After they had it for over a month with still no fix, we decided to file lemon law on it.

I have been very disappointed with Nissan and Bob Richards Nissan. My airbag light came on (not flashing). I was told that I had a sensor in the seat of the passenger that had gone bad. I was told that you could not replace the sensor only, but that you had to replace the whole seat to the tune of $4,300. My car doesnt even have electronic adjustments on the seat. After much discussion with Bob Richards Nissan and North Augusta, South Carolina and with consumer affairs for Nissan, I was told that I was out of warranty and that my extended warranty did not cover this. I am shocked that Nissan would not stand behind a safety feature on my car.I was told that my car had 90,000 miles on it, actually it has 99,090 miles on it and it was out of manufacture warranty. When I pick the car up I brought to their attention that my airbag light was not on anymore. I asked them did they disconnect something to cause the lights to go off and they said no that they could not do that. I told them that my light was not on anymore. One of the service guys said to the other one cant we just turn it back on. The other service guy said no we cannot do that. The technician who has been working on the car had reset the light and now it is off. I have driven about 60 miles and so far the light has not came back on. So, do I have a problem or not? What if I had given them $4,300 and did not even need to be fixed. The service guy wrote on my paperwork that he knew that the light has gone off and that the repairs still needed to be done. Well does it? I am very disappointed that Nissan or Bob Richards Nissan would not stand behind the safety feature on my car. I asked the service guy how many times something had to go bad on cars in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy a Nissan again. I drove a Toyota Camry prior to this car and it had two hundred and eighty nine thousand miles on it in order to have a recall on a feature, especially a safety feature. He said he did not know. I will never buy Nissan again. I drove a Toyota Camry prior to this car and it had 289000 miles on it when I gave it to someone else and it is still on the road today. Next time I will buy Toyota, but not from Bob Richards Toyota. Again, I am disappointed and disgusted that a seat would cost $4,300.

We leased this vehicle and it was nothing but trouble. We would go on business trips and returning to car, it wouldnt start. The battery was ok but we couldnt figure out what to do. This happened many many times and was told by the dealer they couldnt figure out what was wrong. At one point the radio would come on blasting and there was nothing we could do to turn it down or off. Nissan did replace the radio but it ended up not being the trouble with the car stalling. This was not reliable and we ended up having to return it early from our lease agreement because it was a LEMON!!!

I bought a brand new car on 2020. After 1-2 weeks there was problem on aircon of car the dealers still couldnt fix that, after that there was a problem on the seat of car still couldnt fix. Now the paint started to fade on the car. Its just been 1 year and went to fix the car for about 10-12 times but still same. Doesnt feels like a brand new car. Worst car I ever had. Never ever gonna buy Nissan cars again.

On August 5th I wrote a review concerning my tires on the 2014 Nissan Altima with only 11000 miles on the tires. The follow-up review is that I notified Nissan company about this problem and in turn they reimbursed me the amount of the new tires that I bought. I informed them that they needed to drop the continental Tires from their new cars because of the safety issues concerning them. Because of this decision from Nissan to reimburse me for my new tires I was continue to be a loyal Nissan customer although will never buy another car with a Continental tire on it.

Bought a pre-owned car from Cerritos Nissan. Car look great and works perfectly for two months since was bought. The car started to have some mechanical issues with the shift gears. Shift got stuck for no reason. Nissan did not help at all. ):

Our 2013 Nissan Altima (3 years old), only 89, 000 miles and we have owned for 2 years, the transmission went completely out. We have maintain, like clockwork, all maintenance on this car. If tire pressure light appeared we took it to the DEALER ONLY. This car has only been serviced by the Nissan/Infiniti dealer. We logged a complaint with Nissan consumer affairs and they declined repair and/or assistance with repairs for a major component of the car. Her response because we were 28,000 miles past the 60,000-mile warranty or 5 years, which we are under the 5-year mark, they could not do anything and we are responsible for the repairs. $4500 dollar repair and they refuse to even assist with the repair.We were told by a Nissan mechanic that Nissan is fully aware of the issues with the transmissions in the 2013-2015 Nissan Altima and yet they won’t do a recall or provide assistance to owners. This is heartless and senseless of such a major company. Lost and dont know what to do as this is major, while we are in the middle of planning our wedding, daughter car went out and its the holidays. Real nice Nissan.

My CVT transmission was replaced at 70,866 miles by Nissan because of all the problems I was having with it. This car has given me problems since day one. 3 weeks ago, my car left me and my two daughters stranded on side the road out of town when it would not accelerate when we stopped at a red light. After getting my car towed ($355.00) back to the city where I live so that I can get it to the nearest shop, I am now being told that I need to replace the transmission again. I now have 131,000 miles and it is no longer under warranty and they want to charge me almost $5,000 to replace my transmission. That 60,000 miles since my transmission was replaced. So obviously the CVT transmissions need to be replaced every 60-70,000 miles. WHICH IS COMPLETELY UNACCEPTABLE. MY FAMILY OR I WILL NEVER BUY NISSAN AGAIN AND I WILL MAKE SURE I MAKE EVERYONE AWARE ON EVERY SOCIAL SITE AVAILABLE and THROUGH WORD OF MOUTH...

Over the past 12 years, I have purchased 6 Nissan vehicles, with the last being in May of this year. In all those years, I have never been late on a payment and have sometimes paid my loans off early. Unfortunately, I filed for bankruptcy two years ago, which was granted. The only thing I kept from that was my Nissan vehicle. In May of 2012, I traded my 2006 Pathfinder for a 2012 Rogue and received financing at 1.9% from the dealership in California where I had purchased several other cars. Since then, I have retired from law enforcement and moved my family to Bowling Green, KY. On 11/07/12, we went to the local dealership to look at the new Nissan Pathfinders. At that time, while investigating trading in our recent purchase for a new Pathfinder, I was told NMAC wouldn’t give me a reasonable interest rate again since I was lucky to get the one in May because of my bankruptcy. Having been a loyal customer and having spent the money I have with your corporation, I felt pretty cheap having been treated that way. If Nissan feels like they were doing me a favor for buying their vehicle, I will have to go somewhere else to purchase my next one.

My 2009 Nissan Altima just died on me one evening. I was stranded so I had it towed across the street to a Shell station. I did tried calling the closest Nissan dealership which was several miles away but they were closed. I have been paying for an extended warranty mind you thousand of dollars and they told me even if the part was covered they wouldnt reimburse me because I took it to a garage other than Nissan. This is absolute bull. Theyd rather I do that vs go right across the street late at night stranded. I WILL NEVER BUY ANOTHER NISSAN AGAIN. I WILL DO EVERYTHING IN MY POWER TO STEER EVERYONE I KNOW TO NOT BUY A NISSAN!

My 2007 Altima hybrid died now several times without warning, had to tow it to this dealer because they are the only one who can apparently do the diagnostic. So they charge hundreds of $$ to find out that there is a blown fuse, which they replaced, but it blows again. Solution? Change all four engine coils, because this is what causes it. Why? Do not know, but they can try to find out if I agree to pay $160 an hour to investigate some more. Yes, this happens second time on a VERY low mileage vehicle, and yes it is a common problem with Altima Hybrids, but there is not much they can do. And no, they will not call Nissan on your behalf but I definitely should - they even give me a number. So I pay (again) a $1000 dollars for a trivial and premature repair, which should have never happened, and not knowing what causes it.I called Nissan, and after several days of phone calls and interviews, I was they do not see any problem because the car is not under warranty. Really? Privately, all mechanics know that there is a problem, and clearly there is something wrong with the vehicle. And yet not only Nissan refuses to stand behind their product, but they penalize the customers over and over again by making to pay them excessive and unreasonable cost to diagnose a known problem? I guess no more Nissans in my future and I will have to switch cars asap, because I simply cannot afford such an unreliable and unpredictable vehicle. I was lucky it happened when I was only 5 miles away from a dealership. What if you are on a trip? Stay away from Nissans. Oh, they are very very polite.

I purchased a new Titan Pro 4X and recently noticed a trim piece around the interior door handle is missing. After a month taking it into the dealership, I contacted the dealer and found out they failed ordering the part. Now I have tried twice to contact Nissan directly, but I cannot get an answer back from them. Send me the part and I will put it on!!!

Extremely poor customer service from Nissan UK after reporting numerous faults on my new car (Nissan Note). The local dealer has done their best with no support from the manufacturer. The car has the following problems - front wings have been changed after painting. Windscreen trims loose and fell off. Drive belt replaced due to slipping. Front window trims NS/OS not fitting. Front NS seat base cover keeps coming off. Water leaks into rear OS footwell caused by two seam welds being missed in manufacturing a damaged air vent and dented body panel. Air conditioning pump leaking and no gas but very noisy. I would definitely recommend staying clear of a new Nissan of any type.

Planning to travel to Illinois, planning to buy a new Pathfinder in Chicago then drive the Pathfinder to New York State then drive back to my home in Utah. I looked online, found the vehicle and price, called the Chicago dealer to buy. SHOCK SHOCK SHOCK. They told me the online sales price is not for Utah residents, and I have to pay the sale price for Utah residents (we are not talking about taxes and registration), we are talking about the cost of the car. He said; Nissan assigns individual prices to each State, each State has its own price for the SAME vehicle. Same vehicle, different costs for each State.Inquiring, Is it the costs associated in shipping?, he said no. Is the individual charges from that State?, no. What is it? He said, It is the Nissan Marketing. He then said Utah residents pay $2800 more for the same vehicle so he would charge (overcharge) me $2800 more. I called 2 other dealers in Illinois to verify that Nissan charges Utah residents a higher cost for the same vehicle. I am now looking at other brands of vehicles, saddened by Nissan marketing. After several new Nissan vehicles over the past 20 years, I am leaving Nissan, due to Nissan Marketing. Utah Nissan dealers lost (future sales), so did the Illinois dealers (today). Online buying of vehicles opened my eyes. [To Nissans credit, he said it protects dealers in the State you reside in and takes that competition out between States]. Bye Bye Nissan. That is called price fixing.

I purchased my Nissan Rogue SL a few weeks ago and my NissanConnect has NEVER worked. I have contacted the connect services numerous times concerning this. Always being told... we are working on it, sorry... Today I contacted Nissan customer service directly and was told that they cannot help me. I must speak to Nissanconnect services. I explained that I did not want to speak to them again after numerous tries. I was still transferred. I waited on hold so long I finally hung up. Terrible service!!

So, I had a broken coil spring on my 2009 Versa. I contacted my dealer and told him that my car only had 75k miles, and I thought it was crazy that a coil spring should break with so few miles. I am close to 70 years old, and I drive responsibly, avoiding pot holes etc. I was told by the dealer that this was not covered and it would cost me $450.00 to replace the springs. Being on a fixed income, I thought that was outrageous. I then called Nissan and filed a report, and a factory rep did check into it and again I was denied compensation of any kind. After much searching I finally found the coil springs on sale for $57.42 each, from another Nissan dealer. I also purchased the rubber seats for the top and bottom of each spring for $21.20. So, with parts, sales tax, and shipping my total cost was $147.32. I asked one of my family members if he could install the on my car and he said it would be easy, being that only one bolt needed to be removed before installing the rubber seats and springs. I left the car with him and within one hour he called me and said it was done. WHAT, that quick? He said that it was an easy job, and it only took him about 15 minutes to install both springs. I tried to pay him $50 and he said he didnt want to take advantage of me and handed $30 back to me. So I saved $282.68 that I would have had to pay to Nissan for the same work! I also should mention that my step son said he would like to do about 20 of these coil spring jobs a week. They were that easy! I understand that companies need to make a profit, but come on, this is over the top! This experience has turned me from a extremely satisfied customer to a skeptic about future work to be performed by the dealership.

I purchased a pre-owned 2012 Nissan Rogue with 25,000 miles January 2013. I have regular scheduled maintenance performed and take pride in the care of my vehicle. This past weekend, 5-14, I had planned a visit to Sarasota to my daughters house but had to replace my alternator and it took a few days to receive the part in so I postponed my trip until the following weekend. I had made it almost to Tampa from Atlanta and I noticed my car was losing power. I could not get it to go over 65 miles per hour. It was also whining. I called the shop that replaced alternator and described what I was experiencing. The mechanic suggest I get off the Interstate and have the computer hooked up to see if it was reading any codes and if not, to get to a Nissan dealership, which I did in Wesley Chapel, FL. After two hours, I was told by my service advisor Naco that he had good news and bad news. The good news was it wasnt going to cost me a penny and the bad news was my transmission had gone out. The car had 61,000 miles on it. I had just turned over the warranty period on my way to Florida. I was traveling alone and 9 hours from my home. I was already upset and nervous as I had just spent $600 on a new alternator before I left. He told me not to cry that it wasnt costing me anything. They were going to put me in another Rogue and send me on my way to visit my daughter and my car would be repaired when I headed back to Atlanta on Monday. My car was loaded with stuff for my daughters new house and he told me that he would get some of his guys to help unload my car and load the loaner. Nissan was replacing my transmission. When I asked why, I was told that they had some problems with that year and model transmissions. The service manager, Joey, was very comforting and couldnt understand why I was still crying (overwhelming)!!!! In about an hour later, as I was getting ready to leave, Naco came to me and said Sorry, Nissan isnt going to pay for transmission because I was 1000 miles over warranty. The loaner now became a rental. He said I was looking at $3600 to replace the transmission. I told him I didnt have $3600 to replace transmission and I shouldnt be replacing the transmission with only the mileage I had on the car.Who does that? Who tells you Nissan is paying and an hour later, tells you they dropped me. Never once was I told I should call Consumer Affairs but he and his staff were making calls on my behalf. Again, I became upset and was in total shock. When I asked why they dropped me, he said that I was out of warranty! 1000 miles and 1/2 of those were on this trip! After verifying that I maintained my vehicle (they called the service center and had my records sent to them), they came back and said I didnt service my car at a Nissan dealership so there was nothing they could do???????? I was in total shock! After another two hours, the service manager offered me a wholesale price of $2850. Still in disbelief, I told them I would have to make some calls to my family for help that I didnt have the money. After leaving in the rental car, I called the dealership where my car was purchased and was told by that service manager that I needed to be calling consumer affairs and open a case number to review my case for assistance. So I did, only to be denied any assistance at all. When I asked to take case a step further, I was told it would be 24-48 hours before anyone would call me back. I begged her (Keona) to forego the 24 to 48 hour period as I am stranded on the side of the road 9 hours from my home. All this to no avail!!! My whole visit to my daughters house was stressful as I was concerned how I was getting home. To be told Nissan was taking care of me and then Sorry, we are not!!! Again, who does that?

My Nissan runs good and its been good to me because its easy to drive and wastes less gas. But the headlights look weird and I think different lights might make it look better. I also think thats a small car but with so much space use. It still great and I love it so much!!!

I am the owner of a 2013 Nissan Rogue S AWD Special Edition. Prior to this vehicle I have bought Two and Leased Two, and believe me there is No Loyalty from this company. My complaint with Nissan is - on Sept. 2014 I brought my car to the Dealer MLG #34,387 Newburgh Nissan NY for CVT transmission problems. Whining and over heating causing loss of power while driving on the highway, very dangerous. They found an ABS code C1106. Had no problem until April 2015 and it happened again, whining and over heating causing loss of power while driving on the highway. So I brought it back to the Dealer MLG #45,452 Newburgh Nissan NY and they could not duplicate the problem and NO codes. OK so now I called Consumer Affairs of Nissan and I received a return call from ** (615) 725-7592 who gave my a REF. # **. Told her what was going on and she insisted that I take to a different Dealer for a Second Opinion. So thats what I did, I brought the car over to another Dealer MLG #45,963 April 2015 Middletown Nissan NY and they couldnt duplicate the problem as well and NO codes. And now to top it off, this problem its costing me money to a Rent A Car. OK So I picked up the car and on May 2, 2015 it happened again. On May 4, 2015 I had my friend hook up the scanner to check the system and found a stored code. Transmission Fault code P0744 Torque Converter ECU part # 31036-JM62A. So I brought the car back to the first Dealer Newburgh Nissan NY and thats where car is now, and they wouldnt give me a rent a car so I am stuck home. I left several messages with ** and have not received a call back. Shows you how concerned she is about this problem. I also filed 3 Vehicle Safety Complaints with Safercar, gov...

Purchased a 72 month, 100,000 miles extended protection plan from for a used Nissan Rogue on March 3, 2012. The car was two years old, with 29,655 miles on it. The dealer offer a 72 months plan at time of purchased as a good assurance in case of unforeseen problems, etc. Sounded like a good idea, 6 years protection especially as the car gets older and parts might be prone to failure. The problem arose when I took the car in to be repaired April 3, 2017. They told me the plan had expired. The car doesnt have 100,000 on it yet. The 6 year plan begins on date of service not date of purchase. So, according to Nissan, I paid for a protection plan 2 years before I bought the car. On the form, it is clearly marked 72 month, 100,000 miles, whichever comes first. Not so clearly is that protection starts at in service date. How does this make any sense? I think its contradictory. How can you label a plan as 72 months, when I didnt own the car on 2010. Ive put in a complaint to Nissan, but am not expecting satisfaction. Anyone else have the same situation?

After exchanging my leased 2005 Nissan Altima for a new leased 2009 Nissan Altima, I was billed over $2,000 for excess damage. After reviewing the inspection report (inspection done by a third party company, without my review or given the chance to correct damages before turning the vehicle), I wrote a letter of dispute to NMAC and sent it registered mail and submitted payment in full for the items I agreed to. NMAC did not respond in writing or by phone to my letter of dispute. After a few months, I began to receive collection letters from an outside collection firm. Again I sent a letter of dispute to NMAC and sent a copy of the dispute for the file to Experian, Equifax and TransUnion credit bureaus. After a few more months I began to notice the adverse credit notations regarding this transaction with each credit bureau report.Once again I requested in a letter to NMAC that they respond to my original dispute and remove the adverse credit information from each credit bureau. After two years, I finally received a response. A demand for payment of the disputed amount and a comment that they viewed my original dispute as frivolous and without merit. After over three years, this adverse credit mark is still showing up and impacting my credit score negatively. I bought out my lease on my current Altima and will never again buy a Nissan product. I also go to great lengths to tell all of my friends and acquaintances to beware of doing business with Nissan and especially NMAC. Nissan may feel that they have won a battle with me for approximately $1,700.00, but I will try to hurt their sales as much as possible through my negative comments to friends and acquaintances. While in graduate business school, I learned that on average, consumers who have good experience with a company share it with one other person. Those who have a bad experience share it with an average of eleven other people. Im beating the average.

Timing chain tensioner guide premature failure. This is a known problem Nissan has with their engines. Timing chain tensioner premature failure. Nissan has a timing chain that requires no maintenance, yet they use a tensioner guide that is not up to par. There is already on lawsuit for similar Nissan cars maybe there should be two. Fontana Nissan quoted me $800-$1900 to replace this $30 part that was made with a poor quality plastic. If it wasnt a quality problem the OEM guide would still be sold instead its a new part and new part number. Ive owned one Nissan Altima before this and currently own a Murano, Cube and Altima in question. $800 - $1900 to replace a $30 part that is poorly designed and no mentions of any maintenance on the part is insane.Does it seriously make sense to have a customers engine removed from the car, have the customer pay $800 - $1900 and not have a car for a week, or take a chance of the guide failing completely, the chain slipping and would destroy the INTERFERENCE engine possibly on the highway for a $30 part that is poorly designed?

2 weeks ago I had a problem with my Nissan Sentra which I bought in 2015 brand new. The problem was about the transmission system. Whenever I drive my car I felt some noise at low speed and increase with speed increase. I reported the case to Nissan service centre in Sultanate of Oman Azaiba branch. After their diagnosis, they confirmed the transmission issue and informed me that they will send the report to insurance company as I had 5 years extended warranty. 2 days later I received a call from Nissan service saying to me that warranty didnt approve the repair and no realistic reason was provided to me. I was very upset how such company is playing with our trust. I now understand the meaning of cheap treatment and products offering.The people from the service centre looks to be trained more for sales than customer support. I am still waiting for Nissan to check what other option is available to fix my issue. But it looks that I will have to pay from my pocket. The next option I have is to file a case against them in court. My company policy is to buy a car every 160k or 4 years. I bought already 2 cars from Nissan and this one will be the last one for sure.

Nissan may make a decent vehicle but the financial company NMAC has a lot to be desired. Customer Service people never listen, can’t resolve issues and always apologize for the other person mistakes but never takes care of the matter at hand. Whoever trains these people needs to retrain or fire them because I refuse to do any more business with them.

I have continued problems with my 2009 Altima which I have not exceed 110,000 miles. Speaking with your dealer service department they want to charge $120.00 to run a test and find out if the problem with the transmission is still under warranty. Which to me is confusing if your consumer affairs say the CVT is under warranty until 2019 or 120,000 miles I have not exceed either. Ive never had a car with this amount of issues even when I was buying used cars. I never owned a Nissan and with the experience Im having and the issue Ive had in the past I will never purchase or own one again. Several of my friends who drive or have driven Nissan products have had bad experiences as well.

Purchased a Nissan Sentra new in 2011. The CVT Transmission has went out at 79000 miles. Nissan extended the warranty on these same transmissions through 2010. Because they were having major issues. Called Nissan and they informed me today that they would not help with the repair of the transmission because so far no one has had issues other than myself. So now I will have to spend $3800.00 to be repaired. But there is an issue concerning the CVT Transmission that has not been fixed for several years. If I had done my homework I would have not purchased any car with this transmission. Read the reviews please dont get stuck like I have.

Murano SL model 2017.5 purchased 5/8/17. Failed Forward Emergency Braking. Returned to selling dealership which insisted the computer showed no error. The dealer refused to road test the vehicle. I called Nissan Consumer Affairs. They informed me they could NOT do anything to caused the dealership to honor the warranty. They would not help me find another dealership to help me. I located another dealership who found a computer error and debris on the camera repairing the problem. The car now operates properly. Nissan claims they have no control over their dealers so if the dealer wont honor the warranty the problem falls on the purchaser. The car had less than 6000 miles when this occurred.

Horrible service and no accurate response to sudden failing brakes and light coming on. My car has been in government storage for over four years. My front driver and passenger side window rolls down but not up, the brake light comes on, and a grinding metal to metal sound is made, and sounds and feels like a spring is loose with no breaking control. Almost ran into a car the other day. I am in the military, this would not be good and this does not appear right. Next time it happens, will be taking it on base to see what the issue is. What I noticed is if you put the car in park, turn it off and restart it, it resets itself as if nothing ever happened. So, my plan is the next time it happens, to not reset it, record it, and drive all the way to the base to have them look at it, this could possibly if not, be a legal issue since the dealerships seem to think there is no issue and dont see a problem. Standby...for my next comments.

I purchased a new 2011 Altima in August 2011 on a lease, placing $3,000 down and monthly payments around $260.00. In September, I received a statement showing a credit. Again in October, the statement reflected a credit. I called NMAC to verify these credits were indeed correct, I was assured the account was correct and that my first actual payment would be due in December. At the end of October, I received a collection call stating I was 30 some days overdue with a balance of $368.00 owing. Coincidentally, that day I received a letter from NMAC stating that during an internal audit, they mistakenly applied an amount to my account as a credit and that this amount would be added to my next statement. I called NMAC and told them I have not received a statement showing their mistake and a corrected amount to pay. I would pay when I received the statement. The hounding calls persisted, they even called my place of employment. I called the manager of the dealership, he explained that the dealership and NMAC are two entirely different companies but he offered to help. I received my November statement which has an overage amount due for over $200.00.I paid my arranged payment plus the overage, check cleared. Again in December, the invoice was paid, cleared bank. On December 2, 2011, my dealership manager even intervened and was told that they had cleared up the mess, they informed him that my account and another lease holders account - 1 number apart- was the reason for the confusion. He was told everything is fine, my account is current. I, myself confirmed this information with Nissan. Today, Friday December 23, 2011, at 9:15am at the place of employment, I received a call from NMAC credit attempting to collect a debt 32 days overdue for $368.00, stating insufficient funds. Unbelievable!This company is impossible to deal with - speaking to India without the ability to sit down face to face and hammer out the problems is so frustrating. Local dealerships can only help so much. I have been advised by a family attorney that these companies cannot contact you repeatedly at your place of employment - so I advised them today to cease calling me at work - they are now on notice. This is becoming the worst experience of my life and I will not continue with this idiocy for the next 4 years. We consumers are at the mercy of this NMAC plus they can potentially ruin our credit rating. I may need legal help soon!

BUYER BEWARE. We set our payments up on auto draft, but it didnt work. We had no idea the payment wasnt being made until it was too late, and now its tanking our credit. We could have paid outright for the car, but financed it for the sole purpose of increasing our credit score. We began getting calls from Nissan shortly prior to the payment being 30 days late, which sounds like they were doing their due diligence, correct? Wrong.Their calling system is antiquated and set up exactly like someone committing identity theft, like the spam calls everyone gets numerous times per day. We had no way of knowing it was a legitimate call because sometimes wed answer and it would automatically disconnect. Wed call back. Sometimes it would answer and automatically disconnect, sometimes an automated system would ask for our FULL social security number (not just the last four of our SSN) before agreeing to connect us to a representative. Considering we thought we were set up on auto draft, therefore thought our payments were being made, and were getting calls from an automated system claiming to be Nissan, at times disconnecting when we answered, at times disconnecting when we called back, and asking us to enter our full social security number when we got through, it all seemed sketchy. It would not be difficult for anyone attempting identity theft to figure out we are making payments to Nissan, call us under the guise of Nissan, and ask for our personal information. Considering the circumstances, we legitimately thought these were spam calls. Furthermore, we received no written communication from Nissan letting us know payments werent being made, and no phone calls from a live representative. Just sketchy automated phone calls, like the numerous ones we get each day that are spam.My husband finally decided to figure out what was going on and called the dealership where we purchased the car. We had an incredible experience with them when we bought the car, which is the reason we bought a Nissan in the first place. The finance manager called the number with my husband to verify whether or not it was spam. Thats when we realized these calls were legitimate, our payments werent set up on auto draft, like we thought, and we had a payment over 30 days late. We explained our situation, brought our payments up to date immediately, even paying extra, and they submitted our account to the legal and credit department for review, to hopefully reverse the negative mark on our credit. Not only did they not reverse it, the customer service supervisor I spoke with when I called to find out the status of the account was incredibly rude and disrespectful. In all my years of talking to customer service representatives, some are fantastic, but she was among the worst. Degrading words, degrading tone of voice. It still astounds me that she spoke to me the way she did.I wish I would have read all of the negative reviews regarding Nissan Finance before we financed our vehicle. Like I stated before, we could have paid cash for it, but decided to finance it for the sole purpose increasing our credit score. At the very least we would have financed it through our own bank, it was just easier the day we purchased the car to go ahead and finance through Nissan. BIG MISTAKE! We aren’t done fighting this. If there is a resolution other than our current situation I will update this review. I’m not looking forward to the hours we are going to have to put in to correct a situation that wouldn’t exist if Nissan Finance operated like a company that legitimately cared about its customers, like Honda, Toyota, etc. etc. Again, BUYER BEWARE! If you finance through Nissan, get ready for a rough ride. Keep track of your auto drafts – DO NOT trust that the system will do what it’s supposed to do. And if you happen to have an issue to work out be prepared to be talked to very disrespectfully.

I have been trying for six months to remove my ex-husbands name from the title of my car, on which I still owe a small sum of money. I have literally spoken to a dozen Nissan reps who have strung me along this entire time - with no solution in sight. They are clearly lying to me at every turn, and I get the strong impression that they are urged to lie when you call about this. I have heard everything from, Your paperwork fell through the cracks and well have this resolved within a week (that was in January), to You need to resubmit your notarized forms (that was in April) - never mind that I already sent it certified mail. I have even asked the motor vehicle commission in my state to call them. Even they cant get a straight answer. My lawyer warned me that they would give me the runaround, since they do not want to remove a second party from a title, in case I default on the loan.I have literally shed tears with some of these people - after trying for months to resolve this. I am battling Stage IV cancer and am begging them to remove his name from the title so that he doesnt end up with the car. Theyve promised to call me back immediately (hasnt happened), transfer me to a supervisor (hasnt happened), process my request immediately (hasnt happened). Im now entering my sixth month with no resolution. Ive told them repeatedly that I could be dead before they get their head out of their behinds and resolve this.While I love the two Nissans I own, I will never finance with them again, and I will let everyone know that they shouldnt either! Shame on NMAC!

Amazing when you trust in a brand new car and a reputable name. 3 months ago, we purchased a brand new Nissan Rogue loaded with all the goodies. Then what we thought was a minor Bluetooth/phone problem began. When the person on the other end of the phone talks to the driver (or synced passenger) a nice high pitched whine comes across the phone. This is not heard by the driver connected to the Rogue, this is heard by everyone talking to the driver. A very annoying problem that you would think the dealer and manufacturer would repair or replace. Not, not, not. The normal answers by the dealer - manufacturers problem so start a case. Started a case and Nissan denies the case.Everyone says this has happened before and the engineers are hard at work. WOW So my advice to consumers is to be careful with purchasing a NISSAN vehicle and if you do, check out the hands free phone from both ends. If you hear a high pitched whine - run away. Very sad that this company does not stand behind their products. +$30,000 NEW CAR WITH NO SUPPORT!!!

The Nissan van I have purchased is having problems with its digital dash board (distance, gas, hot/cold readout). I live in Washington, D.C. My vehicle will not pass inspection if they cannot see the mileage on my vehicle. Through discussing this problem with the vehicle inspectors in Washington, D.C. area, they have informed me that most Nissan made cars are experiencing this similar problem. I have also found other Nissan owners who are experiencing the same problems. I feel as though, since this is an important issue and it seems to be a common issue, that Nissan should fix this problem with either no or minimal charge.

Our company has a 2018 NV 200, a commercial vehicle with 100,000 mile bumper-to-bumper commercial Nissan warranty. There are about 58,000 miles on the truck. On January, 26, 2021 while driving on a small residential road at 5 miles an hour, the passenger side curtain deployed. The truck did not hit anything at all. Our technician said it sounded like a gun went off. He couldn’t see anything. Had this happened on the highway, he certainly would’ve been in an accident, possibly fatal. I have been trying to work with Nissan to have them simply give us a loaner truck for the eight weeks that will be required in order to do a thorough investigation. Im not trying to cause them trouble but They told me I AM RESPONSIBLE FOR THE COST OF ANY LOANER TRUCK!!!.This is the worst handling of a highly explosive situation (no pun intended) that I can imagine. They also said it’s up to THEIR discretion to decide if I would get reimbursed. Furthermore, they said I may be subject to STORAGE CHARGES AT THE LOCAL DEALER UNTIL THIS IS SETTLED. Is this incredible? Dakota from their arbitration group has been assigned to me. No person could have less skills given the severity of this incident. I asked for just two things: a loaner truck and commitment to make sure that any defects be not hidden from the public. DISGRACEFUL. WHO IS SAFE IN THEIR VEHICLES????Heres the worst part. When I told them I demanded a loaner vehicle, they said the case was closed!!!! Mr/Mrs Dakota called the dealer and told them the case was closed and settled. Here is the warranty. Very clear. 5 years/100,000 miles (whichever occurs first). The Nissan Powertrain Limited Warranty covers the engine, transmission and transaxle, plus the drivetrain, as well as air bags, and related electronic control system. [*]

I have experienced more incompetence from this dept. than any other customer service center I have ever contacted. It has been 3 months I have been attempting to get them to send my title to the state DMV for registration. I have faxed them documents at least 6 times during this period. I follow-up with the fax to confirm everything was received and it is all in order. I am told all is in order and the request is being processed. A week later I follow-up for status to be told something or other is missing or incorrect. They do not have the courtesy to contact me when they discover the error, they simply throw it out and never inform the customer. I will never buy a Nissan again.

I leased a Nissan Leaf. I am very happy with the car; but after several attempts to initiate auto debits, NMAC began withdrawing payments from my bank account. But they never let me know that they considered my payments late. They never wrote to me to explain the situation. I only found out when I tried to refinance my mortgage that I had three late payments on my credit report. They respond to my letters with form letters that have nothing to do with my situation.

First, if at all possible dont buy any Nissan cars. They have the worst customer service ever. Second, if you dont buy a Nissan dont finance it through Nissan Acceptance Corporation (NMAC). My car payment was due on the 5th of the month. I paid it on the 4th (Saturday). It was process on the Monday 6th. Reported 30 days late to the credit bureau. This is my 3rd Nissan, never once late.

From Day one we have complained about the tires (Original equipment tires). They were loud and had a bad ride. We had the tires rotated as often as possible and had the car aligned at the dealership. All the service to the Rogue was done at the dealership. We have replaced the tires and are now getting the ride we expected from our new Rogue.

I have a leaking sending unit on my 2015 Nissan Sentra. I opened a case report with Nissan Corporation 2 weeks ago, Sept 1, but have not received a call back from Nissan during normal business hours despite 6 calls Ive made to the Nissan Customer Representative over the past 2 weeks. Nissan has a recall for the same problem -- on the 2015 Altima and 2015 Maxima -- an improperly installed ring on the sending unit, resulting in leaking fuel. I cannot get any assistance from Nissan as of today, August 12.Additionally Nissan sent me a letter earlier this year (the letter of course is not dated but I received it this past spring 2019) advising that I might have a complete blockage..in the EVAP tube located between the fuel tank and the evaporative emission canister. While this is different from the problem of the leaking sending unit, it illustrates that Nissan clearly has multiple problems with defective fuel pump assembly parts and/or improperly installed fuel pump assembly parts.

I BOUGHT NISSAN X-trail in 2015 it is still under warranty. My car I-stop (Stop & start function) is not working since last one year. I have been to Nissan many times for the same reason. Till now they have changed few different parts to work it out still its not working. Now at last they are saying I have to changed I-stop battery which will cost me $350AUS though still under warranty. So I dont why I should pay money if the car system is faulty and still under warranty.

I have never been so disappointed with a vehicle( 2016 Altima). It just hit 2 years old and I have several rust spots. Service manager slipped up and said it was my fault and there were 3 other Nissan vehicles on the lot with same problem. Nissan DOES NOT back up their product. Even Consumer Affairs through Nissan was a joke. They investigated my complaint without ever seeing the rust or talking to me. Does not hold value either. At this point Im going to get the rust fixed and trade this car in, knowing Im going to take a big hit. Worth it to me. DO NOT buy a Nissan. You will be extremely disappointed as I am.

2017 Titan, cannot control the a/c system. Passenger side might blow out 55 degrees and driver side at 90 degrees with the system set at 77. Took my brand new Titan into the dealer 3 times... NO FIX. Useless truck... Cant drive it with a/c putting out 55 degree air.

Called Nissan customer affairs, opened a case about my Nissan Rogue. My transmission went out on the freeway, had it towed to a transmission shop to have it looked at and repaired at A+ transmission- a national known place. Nissan told me they will not pay the shop nor reimburse me. I have always been a Nissan customer. I have always told everyone Nissan was the way to go when buying a car. Now the hell with that. I telling everyone go Honda or some different other than Nissan. Nissan are piecce of ** cars. Calling opening a case is a waste of time and effort. If anyone has a Nissan trade before anything goes wrong.

I have a 2010 Nissan Versa sedan. I have had the service engine light on almost the entire time Ive had the car, or at least since the warranty ran out. The diagnostic code indicates a fuel system leak, which has already been recalled on other models but not mine. I am also experiencing fuel pressure regulator problems, which was also a technical service bulletin for other Nissan Versas just not my VIN number. Im furious that known problems arent being evaluated properly for all years and/or models. Ive had my car in the shop several times because it wont start, FPR issues. Im spending my money on rental cars and inspections of my vehicle while Im still paying off my Nissan Versa and Nissan isnt doing anything about a problem that is known because they are limiting which VIN numbers to provide service to. However, the dealer who has provided service for other recalls on my vehicle keeps calling me trying to get me to buy another Nissan. I feel they are aware of the problem and instead of offering service they want me to buy another Nissan. Im disgusted with the lack of service for known problems. I feel these issues need to be expanded to other year makes outside of the bulletin as it is tight now.

Had my car a year (Altima 2016 used) and it’s out of warranty. When purchasing the car I asked for an extended warranty and the finance manager declined me stating that I was not in a position to receive the extended warranty that I was lucky that I was even approved for the car. I had to beg for GAP and he made me pay for my GAP cash upfront $500. Also when I called my finance company to see if they had additional options they stated that those instruction about extended warranty was not true that they would have went through another company not them. At that point I did not understand why the finance manager had me lie to the finance company about the type of car I was receiving if I would not be covered. Basically I was taken advantage of and it worked on their end because now I am screwed out of a car unless I come up with the funds to fix the issue. Nissan said it’s nothing they can do, You have to buy a $3500 transmission. I do not know much about repair to cars but my car is calling for a sensor and Im not sure why my sensors cannot be replaced vs the entire transmission!Call Consumer Affairs and they had an attitude. Told me there was nothing they could do and hung up on me. I will be taking this to the next level. My voice will be heard and something will be done. I would have never spent my money with them knowing I would have to deal with such poor service and attitude! Please do not put yourself in my situation stay away from Nissans (CVT) they are NO GOOD! Terrible customer service and they will do NOTHING to help you.

I purchased a 2008 Nissan Altima with 17K miles in 2009. The car has been outstanding with the exception of the transmission. It was replaced without cost and with an extended warranty by my Nissan dealer at about 21K miles. Other than that, I have had zero problems with the vehicle and it now has 82K miles. Great mileage and very comfortable. I am thinking about purchasing a new 2015 but keeping my 2008 for my daughter. Also cant give enough praises to the service department at Nissan of Murfreesboro, TN.

My family and I were debating about purchasing a new 2016 Nissan Rouge thinking it was a safe and a reliable family car but encountering these extremely dangerous mechanical issues I faced with my family in the car going 65 mph on the interstate had me thinking otherwise. The transmission fails when needing to accelerate then cuts back on after we just nearly missed getting into an accident with an 18 wheeler. This car is unsafe and was recalled by Nissan to get this issue fixed so I mean, they should be aware of this problem with these cars now that we are out of the extended warranty. Ms Amber ** the manager and Joe the specialist both specified (that they are not in the position to do anything) for our family that they are sorry, OK, thank you. Just like that she ended the conversation. So now that you know they will not back up their product and at least help the cost of repair or completely exchanging it for the type 2 transmission for the car, please dont buy a Nissan. Read all defects and reviews, know how many people they have turned away because of this problem. Please choose a safer car for your family to drive in. Thank you for your time.

I purchased a New 2016 Nissan Rogue with 3 miles on it on December 13, 2017 from Clay Cooley Nissan in Irving Tx, 3-4 months into the purchase I start having an issue. While driving the O/D light comes on by itself, the RPMs rise, the car revs high and drives rough. I have read it is a possible transmission or computer problem. I have taken the car to the original dealership of purchase and another one to get checked out. They both claim they have driven the car, hooked it up to their machines and dont see the error. But as soon as I get the car back the issue repeats itself. They told me I need to bring the car to them when it happens which is hard because it happens at random on my way to work, school, and other daily activities. The dealerships are either too far to make it or outside of normal business hours.I complained and reached the sales manager J **. He prompted me to come down and they would trade me out of the vehicle into a new one and keep my payments the same! A complete LIE, I get there and they pump me up, “This is going to be painless. We will get you in & out,” and start asking me for a money for a down payment and try and put me in an Altima which is not what I purchased originally.After getting upset, I leave in the same messed up car. NO HELP. Just a full tank of gas and one of the managers says, “Well the car still drives so just keep driving it and when the error happens switch the gear. Itll go off.” So he wants me to pay for a car that is clearly giving me trouble and just drive it and jerk it around and keep rolling! Then says drop it off at service when I just picked the car up. How many times do I have to leave the car and be without a car to drive? I am disgusted and disappointed by the service I have received. This was my first time treating myself to a NEW car and it was a complete mistake. I hate Nissan. The car still has the issue, nothing resolved.

Purchased a new Nissan. Been making payments online and on time for over a year. Nissan changed their website without notice. Stopped sending notifications to customers of billing due. Tried to collect two months when only one was due. Charged a late fee. Does not supply an email address, nor do they answer their phone, just IVR. Extremely poor customer service and planning. This was the first and last time Ill finance through them.

My 2017 Nissan Rogue on a dozen frightening occasions while I was accelerating uphill on a dry flat road dropped into lower gear and flashed the red alert triangle. Very scary. I have to take my foot off the gas pedal in order to be able to continue accelerating. Very terrifying especially with cars behind me. Nissan service manager and mechanics refuse to acknowledge the problem and treat me badly and tell me to come back with the incident recorded. I think that Nissan is very aware of the problem and is hiding it until there is a major fatality and they have to have recalls. I dont feel safe in my brand new car and I am treated terribly by the dealership management because they are sexist. Does anyone else have this problem? Please post if you do. This is very serious and I am terrified to drive my car.

My daughter purchased a 2013 NISSAN SENTRA in November of 2013. In May of 2014, out of nowhere, the car transmission started slipping after 10,000 miles. She immediately took it to her dealership and they proceeded to diagnose the problem. I was advised that there have been some problems with the CVT transmissions, but they were working on them. Once sending proper testing documents to Nissan, the dealership replaced the transmission. It is a major concern of ours that the same year transmission was put back in the car, after being advised that once the transmission is replaced there were very few problems with them.I thought that since Nissan was confident in their product, that there wouldnt be any reservation in extending the new transmission warranty. Not so. Unfortunately, she will be losing 10,000 miles on the transmission warranty as it will run at the same time as the whole power train warranty, 60,000 miles or six years. Maybe they arent so confident in their product after all, nor am I!!!! Will not be recommending Nissan to future buyers.

Excellent service, polite and efficient. I took my car in, a 2009 Nissan, and I was concerned about a weird noise. The service manager checked out the car then and there and found a stone lodged in the wheel plate. Fixed in 5 minutes, no charge.

I recently filed a claim for my 2008 Nissan Rogue. On 1/6/14, my driver side door would not open from the outside. On 1/8/14, my passenger door would not open from the outside. On 1/17/14, my driver door now does not open from the inside. I was contacted by the Regional office after my initial complaint and was completely offended by the implication that I was reaching out for financial assistance as if I was not financially capable of paying for the repairs to my doors. My complaint is not for financial assistance but for Nissan to take responsibility for using cheap and unreliable door actuators on the 2008 Nissan Rogue. The parts used are not capable of withstanding cold temperatures and stop working as a result of the weather. That is not my fault nor should it be my responsibility. Nissan needs to own up for this mistake and pay for the repairs on my vehicle. This has been a huge inconvenience to climb over the middle console from the passenger side just to drive my car. I am totally dissatisfied and at this point I would never purchase or recommend another Nissan vehicle as long as I live. This is not a request for financial assistance. Nissan is totally aware of this ongoing issue and needs to own up to it and provide more reliable parts for its cars. I wasted $128 at Lynnes Nissan to confirm that my doors would not open. They told me the repairs would cost $800-$1000 which is ridiculous for a part that only costs $26. I am not a happy customer and demand answers now.

2014 Altima SL V6 - New transmission at 11k still has issues. They will tell you they dont have a problem with transmissions but mine shutters at 20-30 and 57-70, very disappointed in Nissan! Offered to let CEO wife drive it for a week or even a engineer or their vendor who makes transmission! 22k and its a lemon! Also own a 2015 Pathfinder! 1k miles transmission shudders. Now 8k miles and will be trading it in on another brand. 2012 Nissan Altima, purchased new, runs like a new one! 100k miles. 1999 Nissan Altima 96k miles runs great! So if you can see, they have a transmission problem and are only replacing if it sets off a code! So the shudder is a normal feature they should advertise in their commercials. Stay away from brand until they get issues fixed! Im done with Nissan.

Been taking my Nissan 07 Pathfinder with 47,000 miles to the dealership for maintenance since I leased then bought it. Over two to three years Ive been reporting a sound coming from the car as I accelerated up to 25 then again at 40 mph. This problem was never resolved because it came and went and it almost never surfaced when I would bring the car in for maintenance. They would tell me its the heat shields and tighten them but the noise would return. I had scheduled a 45,000 mile maintenance and on the way to the dealership my engine began to rumble then the service engine light came on where. I was told by the adviser that a coil and a platinum spark plug needed to be replaced to fix the engine misfire. I was given a loaner and they worked on my car for two days. I got my car back and everything seemed fine, the engine light was off, car was smooth. A little more than a week later after I dropped off my wife at work, the engine started to act up and rumble and engine light came on again. I was not far from the dealership so I decided take it in. All of a sudden, halfway to the dealership, I cannot drive past 25 mph and the car starts to make the noise its been making when I accelerated to 25 and 40 mph, the same noise Ive been complaining about for about 3 yrs and now its amplified. I told the service adviser about the incident and told it could possibly be the catalytic converter which is covered under warranty until 2015 by federal emissions law so it would be no cost to me to be replaced. I needed to go to work so again I was given a loaner and the job took two days. I received a call from Nissan and was told that the catalytic was very clogged and parts broke off damaging the engine and it was going to cost $6,600 or more to rebuild or replace the engine. My warranty inconveniently expired three months ago. How can this happen to a car with low miles and with an excellent maintenance record? Shouldnt Nissan be responsible?

I lost my title in a house fire. I asked for a lien release and I was faxed a copy without a signature. I told several representatives it has to be mailed and, of course, signed. Yal dont care.I cant get a new title until Alabama sees there is no lien on my car, which was paid off in October of 2005. This should already be resolved.I will be calling Better Business Bureau by the 1st of September, if this isnt resolved ASAP. I will also be calling an attorney to come after you. Get me my lien release now!

Had a brand new 2012 Rogue Transmission blew, now bought a 2016 Altima and same problem with ct transmission. It blew, AND VERY SAD WITH THE quality of Nissan. Its getting bad. I think soon if problem happens again I will return car and have it get repo and will never get into Nissan again.

I have 2007 Altima and at 75k miles the transmission went out. Nissan gave a courtesy warranty extensions for Nissan Altima due to the fact they knew their CVT transmission were crap. I took my car to Torre Nissan in La Quinta Ca where they replaced the transmission because of the warranty. 56k miles later the transmission went out again. This time I called consumer affairs Nissan and dealt with an extremely rude Bernice. Basically when I called them out on faulty products she turned it on me. That I should have gotten my oil changes with Nissan to prevent this. Well, I got my oil changes done at a licensed mechanic shop and oil changes have nothing to do with my transmission. Ok so I took my car to a different dealership. I explained to them this will be the 3rd transmission. The guy told me they will inspect the car and look into finding out why the transmission keeps going out. I received a call 3 hours later letting me know it was indeed the transmission (ouch $3300) but they were able to locate the recurring problem. The transmission was overheating as the cooling system wasnt suffice, basically faulty design. This was something they have been seeing for sometime now. They suggested adding an additional cooling component as they have seen nothing but success by doing this. No more overheating from what they have experienced. Ok so an additional $387 to extend the life of this transmission. So naturally I contact Nissan consumer affairs to report the new findings as had the lasts dealership looked into it. We could have fixed it then to prevent this costly repair. Well once again I got a big screw you from Nissan and the same repeated answer, Unfortunately Nissan will not be able to provide financial assistance on out of warranty repairs. No matter what I said Erick repeated that same statement. So I am screwed because one of their dealerships didnt do their job and look into what caused the transmission failure because it was under warranty. So as a consumer I get screwed. But at first their excuse was I didnt get services at Nissan and now once I provide them with the information that I got the transmission through their dealership it is cause I am 16k over the extended warranty. All I was asking for was a little help. Screw Nissan and I will NEVER buy Nissan again.

I bought a 2008 Nissan Rogue brand new on Christmas Eve of 2007. The transmission went out on the car in July of 2010, at 100,000. I was almost hit and killed by an 18-wheeler. Nissan claims the transmission fell apart and after several months, said they would replace it at no cost. In February of 2012, my Rogue began to show the same signs of failure that the first one did and I took it to the dealership once again to have it inspected. Approximately 8 days later, the service department informed me that the transmission would in fact need to be replaced again with only 66,000 miles on it. I phoned Consumer Affairs and they have been no help! I have written Mr. Carlos Ghosn a certified letter and he has been no help! Why won’t Nissan just admit my car is defective and make an attempt to remedy the situation?

My car has been at Nissan for about 3 weeks and still nothing but additional charges being added from the battery to the Transmission. Also was told basically my headlight issue will never be fixed because they want to charge 2k for lights and thats not included the 1200 they already want to charge me!! It really makes no sense. I will find additional forums to complain on until Nissan understands my frustration and stop trying to charge me for the labor to fix something that should not be broken.

We got someone to take over our lease and the process took 2-1/2 months. They constantly asked us to resend paperwork; didnt send paperwork to us unless requested multiple times; never called us back when they said they would including their supervisors. You have no recourse but to keep calling and hope someone can help eventually. It is seriously the worst company Ive ever dealt with. I wish I could give negative stars.

I purchased a 2011 SL Nissan Juke a little over 2 years ago. I chose the Nissan Juke because, at the time, it seemed like the perfect balance of practicality and aesthetics for a car under 25k. About 1 year into ownership, the car began to lose its ability to retain a battery charge. Several times the car needed a jump start. I took it into the dealership, and was told the battery was faulty -- hard to believe for a car just 1-year off the lot. I changed the batter per the dealerships recommendations. At about 68,000 miles, I take in the car to get checked out because of a rattling noise coming from the engine. A diagnostic was run, and I was told that I would be looking at a $2500 repair to replace and/or repair the timing chain, which, according to the tech, I should do sometime soon. At 70,000 miles, the vehicle completely stalls out while driving and eventually decelerates to a complete stop. The car no longer started, and I had to have it towed to the dealership. Now, the Nissan dealership is telling me that I need a completely new engine because there was damage caused by the timing-chain, which end up costing nearly $10,000. Ive since then learned that there are countless other Nissan Juke owners that have had the exact same thing happen to them. Not surprisingly, a class-action lawsuit has been filed against Nissan on the exact same issue. I need information regarding becoming a part of a class-action lawsuit filed against Nissan for failure to disclose knowledge about a faulty timing-chain design, and subsequent failure to issue a necessary recall on the model to repair the defect.

Need a rebuilt engine on a 6-year-old car. Lost all oil in engine.

BUYER BEWARE!!! DEALER IS SELLING BAD WARRANTIES! Loopholes in warranty fine print allows warranty company to deny claims on covered parts and Nissan to further profit off of mechanical failures. I took my Pathfinder in for warranty work on my covered transmission. They claim the warranty was denied and said it would be $5000 to repair. Little did I know that their warranties are through a shady warranty company that no legitimate business would partner with. In addition the 2000-2012 Nissan Pathfinder is known for radiator failure that contaminates transmissions, causing transmission failure. There have been numerous class action lawsuits against Nissan, but no recalls were ever issued. #NEVERNISSAN

2008 Nissan Versa CVT Problem. I am crying right now. I do not know what I am going to do. The other day I was driving and took my girlfriend home and the gas light came on. It was late and me being a woman decided to get gas the next day. So I did but when I was half way out of my apts the gas pedal quit working. I thought I had run out of gas so I had to go about 5 miles an hour over across the street to the gas station. Put gas in it and it drove fine and to the grocery store right up the street. On my way home it ran fine and when I turned into my apts the gas pedal quit working again. I have it in a shop for about two weeks and they tell me they cannot figure out what is wrong. They believe it is the CVT. They said it was just a fluke that about me being low of gas that this doesnt have anything to do with it. That it is getting plenty of gas but the transmission isnt receiving the information or something like that.I just got online and have seen over 800 different complaints about the CVT on these Nissans. My life is over if it is the transmission. I am on disability and 65 years old. I barely make it as it is. If I do not have a vehicle I cannot go to my doctor or to the grocery store. I have no family. God what am I gonna do. Does anyone know where I can file a complaint at least. So maybe in the future people will see it and not buy a Nissan and be stuck walking like me. Why doesnt Nissan make good on these. Why??

I want to warn everyone to stay away from Jenkins Nissan in Lakeland Florida. As my previous post stated my wife bought a brand new 2018 Nissan Frontier Desert Runner. After only 1060 miles the motor blew up after the catalytic converter malfunctioned and parts got sucked into the engine. We have spoke to Nissan headquarters and now theyve stopped responding to us. This is what the truck looked like when we went to pick it up. The drive shaft is covered in rust and so is where the exhaust bolts to the engine. Dealership says it normal wear and tear. Theyre not replacing the driveshaft. They said the rust depends on where the truck was manufactured. Its normal. I went around their lot. No rust under any of the other trucks there. My 2014 Titan and our sons 2014 Frontier has no rust. Not a drop. Heres photos of how it looked with the brand new engine. Thats Nissan. @Jenkins Nissan @Nissan. Share this please. Everything under the hood filthy and thanks for the 2 scratches on the front bumper!! Sad thing is thats the 4th vehicle our family has purchased from Jenkins. Way to lose customers. #JenkinsNissan, #Nissan Bonnie **. Next chapter. So as you all know, my wifes new Nissan Desert Runner after having only 1060 miles on it. Had the motor blow up after the catalytic converter mess up. They replaced the motor and converter in 28 days. She picked it up and has driven 51 miles since. Now warning lights are coming on and off for no reason. The brake light, battery light, and a white one in the middle keep coming on. We explained we want the truck replaced. They refused and its just one problem after another. Contacting The Better Business Bureau and Department of Agriculture tomorrow. My brother in law owns a repair shop in Jacksonville. He said they have jurisdiction over the laws concerning these type issues. Thanks #JenkinsNissan and #NissanCorporate.

I received a notification of a recall of my Nissan Versa and told to rent a car from Enterprise. I only carry liability on my Versa, its not in great shape. Was told by Nissan I would have to cover comprehensive insurance on rental. The date for replacing airbag is May 2018. I live on disability and cannot add this into my budget. I chose to rescind the service and take my chances. I adore Nissan products and am disappointed by this.

A nice bug, the Micra K12, 2006, 65ps Petrol 1.2 Engine. I have bought this car from Nissan in Germany, at 71.000km, and I drove it for 9.000km. 65ps, manual gearbox, 1,2L petrol engine. 2 doors, in bamboo green. Lovely little bug. I bought it as an emergency need for a cheap car, and I am quite happy with the purchase. So happy in fact, that I decided already to change it with the newer model, 2017, 1.2L 80ps. But back to the K12 bug. Drove it mostly in Berlin, Germany, and occasionally on the Highway, maximum 130km/h due to the noise and fuel consumption, but drove it briefly up to 160km/h... (slightly downhill probably:). Pretty loud on the highway, but perfect for the city traffic. Agile between the city streets and easy to park. A bit of a stiff ride at low speeds, but quite comfortable where the road permits speeds over 50-60Km/h. Feels stable and has some power reserves until 110-120Km/h, at high RPM regime, between 3500 – 5000rpm. It responds well to the throttle paddle. The engine pulls lovely between 3rd and 4th gear, 60 to 90Km/h, it feels quite sporty. The 1st and 2nd gear are a bit slow. Never had any beef with, but yet again, for just 9k it should not be the case anyway. The gear box felt sometimes a bit too long, but it did the job. I would have kept it, but I just wanted the newer model. Overall a good experience. Hope the new model will follow the trend.

Ive been a customer of Nissan since August 2018. Ive purchased my first brand new car on July of 2018 through Fairfax Browns Nissan. Since then, Ive had multiple incidents with my car having mechanical issues. First, I had issues with my radio/audio not working, more specifically, my car not connecting to my phone. This has been going on since 2018 and Ive reported it multiple times to the Nissan dealership but they failed to fix the issues. Initially, I was told that I needed to replace some parts with the USB but even after, it never got fixed. Second, my car stopped working (it would not turn on with the start/push engine starter).When I called Nissan, they instructed me to put the key close to the push/start starter and try to start the car. Initially, it did not work so I ended up getting my car towed from my employers parking garage which I ended up paying out of my own pocket. This initial problem happened late at night so I could not get in contact with Nissan. I called the Nissan during business hours, and was told it had something to do with the battery and they stated they would change the battery of the keys. After taking the time off work to go to Nissan to fix the problem, they finally changed the battery of my keys.Few days after, my car kept having the same issues. After talking to multiple mechanics and doing some research, I was told about some recalls on my car. The next day, I ended up calling Nissan again, and notified them about the recalls and the issues. I was told that they would look into it. During this whole time, I had to use a rental lended by Nissan. After about a week, Nissan told me that there was no issue and they asked me to pick up my car which I did.While I was at the shop, trying to start my car, my car stopped working again and would not start. I was furious at this point because I had to take off work AGAIN to get my car fixed. I drove the rental car again and went back home. I called Nissan the next day to check on the status of my car and asked what the issue was and why they didnt fix the issue. Nissan responded by saying we didnt fix the issue because the problem didnt occur while the car was in the shop. (After I told them about the recalls that needed to be fixed).After another week of not having my car, I finally got a call asking to pick up my vehicle from Nissan. I was told they fixed all the problems and my car should be working fine. On my way back home after picking up my car, it started having another issue. My car started making a loud beeping noise and had a big warning light on the screen. I immediately called Nissan again and told them about the issue and was told to turn around and bring the car back... Being frustrated and angry, I asked what was the issue and they said, the mechanic has to look at the issue and try to figure out what was wrong with it. After, I was told it had something to do with the sensor (I found this really weird because I never had this problem.). They ended up giving me another rental car and told me it would take about another week because they would have to order the parts and replace the problem.After reaching out to multiple Nissan customers, I was told that I could have possibly been sold a Lemon Car with multiple issues. With my warranty almost running out and not getting help from the service department and the sales department, I was told to contact the Nissans corporate office to file a complaint. Initially, I decided to change from Honda to Nissan because I really liked the looks of Nissan vehicles and was told by some people about their great experiences with customer service.Unfortunately, for me, I had a terrible and awful experience with Nissan customer service and felt like I was getting taken advantage of because the sales department kept calling me to come in for better deals (which never happened). They continuously kept convincing me to lease a brand new car with higher monthly payments to avoid future issues after Ive already made around $6000 of payments on my new car which already depreciated a lot in value. After talking to the corporate office, they basically told me according to the “Lemon Law”, they can’t do anything for me so now I’m stuck with a messed up brand new car. DONT EVER BUY A NISSAN! THEY WILL RIP YOU OFF!

I have a 2009 Nissan Altima. The car will not go. I almost got hit twice. I took the car to Nissan and had a diagnostic test done for 120.00 dollars for them to tell me there is nothing wrong with my car but when I took it to Kia they did one... They came up with the step motor (778) code. I took it back to Nissan and they said they never heard of that code. They reset my car and drove it, and they said it was fine, but when I drove my car home, check engine light came back on and once again got stuck on a hill. The car would not go and almost got hit again.Nissan does not want to fix this problem or recall this vehicle that they said cant fix if they cant find the problem. Im writing this review to inform others of this problem and to put on record Im getting an attorney to file a class action lawsuit, and to let Nissan know when I end up in a accident and hurt or dead they will have a big lawsuit on their hands. Its going to take for someone to die for Nissan to recall these vehicles and that is sad. I will never buy another Nissan vehicle. I will keep everyone informed on what an attorney has to say so you can get in on this lawsuit. Nissan dont want to take care of this problem. I will.

Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie required oil changes, transmission fluid change, filter changes, etc.) at the same and only licensed Nissan dealer. The recall in 2014 of the Nissan Juke timing chain prompted me to take it in and get it fixed (although I was having no problems) -- I had approximately 36,000 miles on it then. Now, 56,000 miles later, I am at 92,000 miles and have been hearing a noise coming from under the hood. Took it to the same dealer and lo and behold... Its the timing chain. Nissan consumer affairs feels like theyre doing me a favor by covering ONLY the parts for this ($485.00) and Im suppose to fork over the remaining $1200.00 for labor. Really Nissan?They say my car is out of warranty. This has absolutely nothing to do with warranty. First, my car has had top notch maintenance with documented proof at the dealership. Second, the elephant in the room is the fact that Nissan refuses to take responsibility that this is a premature failure of the timing chain they put in 56,000 miles ago. This will be the first and last Nissan I ever purchase. How sad, a multi-million dollar company cant afford to please a customer and do the right thing by standing behind their parts. Goodbye Nissan, youve lost me as a future buyer. Shame on you.

I will never again own a Nissan, especially if they continue putting CVT transmissions in them. I wont recommend a Nissan to anyone as well. If you are lucky, transmission may get you 100,000 miles. My first one went out at 89,000 and now, my second one is out. My first one was covered under the warranty, but the second was only good for 30 days on labor and 12 months for parts at a Nissan dealership. Both not even getting 100,000. I have also spent money on quite a few other repairs along the way. I take care of my vehicles and service them properly. Stay away from Nissan and CVT transmissions. If I could give zero stars, I would.

Awful. My 23 yr old daughter leased a car. She passed away suddenly. No compassion, no sympathy, just money hungry even when I asked to pay off lease wanted to hit me with more fees. One year later after 3 death certificates have been sent as proof they still call my house to speak to my daughter. Disgusting company. Will never deal with Nissan again. Total classless corporation and no one has the balls to call me back.

The Rogue although slightly underpowered is a delight to drive. It feels so much larger than its compact size. AWD helps in winter driving plus a vast array of safety features add to driver safety. The best recommendation, its comfortable to drive. So much that I prefer it to our second vehicle a sport sedan costing considerably more.

I own a 2003 350z Touring and the outside door handles are complete crap. I dont know if this is planned obsolescence, but the fact that they are made out of cheap plastic and break all the time is ridiculous. Ive been to many Nissan forums and EVERYONE with this model car has had the same issues. Why has there been no recall if its such a popular issue? The plastic on the inside of the handle that holds the spring in place constantly breaks into pieces from the pressure. Also, the window motors have both recently gone out. I had to crawl through the hatch to get in my car today and since the hydraulics went out on the hatch, that made it that much more of a hassle. All of this and I have only had the car for 6 months. What next? I have owned many cars but this is my first Nissan and Ive never felt like there was planned obsolescence like I have with this car. Does anyone know how something gets recalled?

Purchased new Nissan Juke 2016 with CVT transmission. The transmission was bad from day one and family and passengers would notice, but I loved how the car looks. Come February 2020 and the vehicle literally stopped in the middle of the highway, very dangerous but I turned the engine off, restarted and moved to the shoulder. Took it to a dealership and was quoted $4890 for repairs. The vehicle has been sitting at Sterling McCall Nissan waiting to be repaired. I follow up every day with the service department and they claim Nissan North America has not shipped the part. I drive for Uber and for a month now I havent worked a day losing income, time and causing psychological damage. Given theres a class action on defective CVT transmission in the Nissan Juke, Nissan should do the right thing and foot the bill for my repairs. I believe Nissan sold lemon cars to consumers and are not prepared to fix the mistake.

I financed my car December 2015 and on April 1st 2017 my car broke down on my after stopping at a stop sign. It was a Saturday at 5pm so no service centers were opened and my car read a warning Chassis Control Error see owner manual. Well when you looked in the manual all it read was to contact Nissan. Have my car towed to Nissan 24 on Monday morning where I found out there was a recall on the CVT Transmission. I was informed that day that my transmission has given out on me. They told me they dont know what caused it but it COULD have been because I only replaced one tire on my AWD vehicle. Town Fair Tire told me I didnt need to replace all. Should I replace all four tires every time I receive a flat??? Then he said that they received failed codes on the transmission. My issue is why after 16 months of having a vehicle does the transmission go. I did the proper maintenance, so I just called Nissan Consumer to see if Nissan will take the car back. I feel like I was given a dud. I used to drive a 2009 Nissan Cube but after 6 years the transmission went on that too so I feel like these car are being made with poor parts. This will be the last Nissan I purchase.

I purchased Nissan Murano from West Hills Nissan 2 years ago. Had no problem with them, treated me fairly, and I liked the car. Few weeks ago received a brochure from West Hills, offering me new car with lower monthly payment, so I went there, showed me Nissan Maxima and asking me $525 a month to lease. Told them it is expensive and they said ok. Few days later received a call from Kenny ** Nissan in Cranberry, PA and offering me a good deal. Told them the story about West Hills that I could not afford it, was told not to worry and they have many cars in their lot and I could get a deal. Called me few more times, so I agreed to go and see what kind of deal they got. I went with my son and we got there before noon. That was my biggest mistake to go there. 1st said $509 but I told them it is too high for me. I swear I tried to leave many times but they were keep asking me to wait to see what they can do for me. I was tired, my son was tired, but they didnt let us leave. It was late evening and we were still asked to stay. They had my Murano and because Murano was in excellent condition, they wanted to trade. By late evening the manager took me to Maxima in the showroom and reach out his hand to shake my hand and said he made mistake that $509 was for different color not for black one and asked me to shake his hand for $528 and he started shaking my hand. It is hard to believe but that is exactly what happened. They knew what type people we are, obviously not a smart one, who would pay $528 for Maxima for 3 years lease. They treated us like an idiot, took us to a room and said you have won something and asked us to pick a card from the board hanging on the wall to get our prize. He was one of the managers and congratulated us for winning the prize. He said you have to pay $35 or something similar to get an AAA insurance for road assistance. Told him I have road assistance included in my own Insurance. He got mad and for 10 minutes was pushing for me to sign up. Asked him about the car, said he does not know much about that car, that he was new, but still was asking for AAA to be added to my monthly lease payment. I had to force myself to leave that room. I asked almost everybody in there about some future in the car, they just wanted me to leave. They got their deal and I was not worth any more. I told them I had worth of $150 of dash cam accessories in the car that either let me take the car to outside shop to remove it or they have to do it for me. Was told to not worry they will remove it and I can come back to pick it up. The next day went back gave them the other key for Murano, but was told Murano was not there and they will call me. Waited 2 weeks and called the dealer was told they sold the Murano. I told the salesman that I am not happy and I am going to make a complaint, said he will call me back. 2 days later I called him myself said he talked to General Manager and they dont want unhappy customer so they offered 2 free oil changes. I just hung up on him. I dont know how many people were ripped off by these people, but its time to investigate their unhealthy business. I also contacted Nissan USA before make my case to public. I got a call from a very angry lady from NISSAN USA that kept telling I have to deal with the dealer.

I have been a customer with Nissan Finance since May 2015. I never had an issue with them. I decided to trade my 2015 for a 2018 this past April. I paid $2500 down (which I did have to do in 2015) and my payments went up. However back in July, I ran into some financial difficulties and communicated that with them in able to get a payment extension which they declined. I made payments which weren’t the full amount and kept communicating with them for an extension.I owed them about 2 months and made a payment on 9/1/2018. They reposted my car on 10/12/2018 and are not allowing me to pay the past due. They want me to pay the full balance of the loan which is unheard off. If I’ve been requesting an extension for 2 months, how would I be able to pay off the entire loan in one day on a 72 months loan. They are not in the business of keeping customers in their vehicle. I will be filing a lawsuit against them and American Repossession. I reside in a gated community with Security at a guard gate. No towing truck is allowed in our complex with Security Knowledge or Resident Approval. They illegally gained access to our community.

2012 Nissan Rogue S AWD, with a CVT. 2015 Oct, I purchased the vehicle use with 96K miles, still within the bumper to bumper warranty (different owner). 2 Weeks after purchase during an attempt to vacation, we arrive in St. George with a smoking engine compartment and loss of fluids. The transmission blew due to it overheating. It over heating due to the poorly manufactured cooling portion of the CVT. Which resulting in the transmission being overheated and blown. The Nissan Dealer in St. George charged my purchased extended warranty for the replacement. Not the extended manufacture warranty it should have been covered under still. $4,600 total - $480 out of pocket.June 6th, 2017. (1.5 years later, 7 months outside of warranty and 124,500 miles) Traveling to Grand Junction. Vehicle started mimicking similar issues as prior. Had to replace the cooling portion of the unit. They upgraded it to the better version (the external cooler) that would prevent the transmission from over heating. $1,000 total $160 out of pocket. (Thank goodness for my extended warranty AGAIN). July 7th, 2018. 1 month outside of warranty for the external cooler and 136,907 miles. Traveling to Twin Falls. Same issues start occurring. AGAIN. Took to the dealership on 7/9 where I was advised that my transmission had went into fail safe mode 111 times. Leading to need to replace the transmission once again due to the external cooler not doing its job once again.I have contact Nissan Consumer Affairs, I opened a case which went to review. Subsequently being denied for Goodwill Assistance on 7/10 at 5:20 PM for assistance on another $5,000 repair due to defective manufacturing due to the vehicle being outside of the 60,000 mile manufacture warranty. I was very friendly offered the opportunity to purchase another vehicle from Nissan though. I THINK NOT! Nissan, it is time for you to own up to your defective vehicles and repair them at your cost since there are so many of these that are occurring with the same issue! I also urge everyone to contact the National Highway Traffic Safety Administration and report the problems of loss of acceleration etc.

My SUV was diagnosed with a manufacturing defective transmission and now has issues with the transmission cooler pipes splitting causing cross contamination between the radiator coolant & transmission fluid. Which resulted in a failure to the automatic transmission. The cross contamination had to have a new transmission, transmission cooler hoses & radiator replaced. I called Nissan Corp and they are refusing to take responsibility. I told them that they are putting families in a dangerous situation. I also explained to them when I purchased my vehicle they were well aware of the situation but concealed that information from me and I let them know that I was pregnant at the time with our 4th child and needed the 3rd row thats why we traded, so I did not appreciate that information being concealed from me and putting my children in a unsafe vehicle. Nissan has caused me to almost wreck 3 times.This has caused so much stress on me and my family. I have reached out to Nissan Corp several times with they refused to fix it or return it and give me my money back. And also I delivered my baby 10 days later after I purchased the Pathfinder and the Pathfinder had about 70,000 miles on it already so the transmission could had easily went out at any time since it had known problems that were concealed from me and caused a very dangerous situation for me and my baby because when I bought the vehicle they concealed the information knowing that it could happen at any time and refused to let me know even though my husband and I both asked if anything was wrong with the vehicle and they told us no they check the vehicles before they sell them by their mechanics. Something needs to be done before someone gets killed. My Pathfinder only has 123,000 miles on it.

2013 370z - The airbag sensor is always disabled when my wife sits in the passenger seat. She weighs 120lbs. We also have a 2012 Rogue and the airbag sensor works properly. We also checked a 2013 Infiniti and the airbag sensor works properly. Nissan says it is working properly. Nissan now ignores me.

I leased a 2013 Nissan Leaf two years ago from Peoria Nissan in Arizona. At the time, the salesman told me not to worry about the battery because Nissan just replaces them if there is any problem. That is totally a lie, and Peoria Nissan will not be of any assistance to me with my Nissan Leaf that has a range now of 59 miles (maybe) in the winter with no heater on. Dont ask about how it fares in the summer - it is ugly to say the least. I now have one more year to suffer through this vehicle because Nissan says the battery charges up to 10 bars and must decline to 8 bars.We know that this does not take into account battery fade - in other words - yes, it looks good when it is first charged, but like all failing batteries, the range quickly decreases as soon as you pull out of your driveway. My lesson in all of this is that Peoria Nissan lies to its customers - yes I know I should not be surprised, and that the manufacturer is choosing to make folks keep a car that simply does not meet the needs stated by the buyer when purchasing the car. I expected somewhere in the range of 70 miles which would allow me to drive back and forth to my work site daily and make a couple side trips as well.This was all explained to the salesman when I leased the car. He is no longer with the dealership. So, I asked if the dealer would work with me on terminating my lease and getting a 2016 Leaf that supposedly had a better battery. Unlike the salesmans reassurances that it was no big deal to end the lease after 24 months, the dealer asked for the entire amount of the last 12 payments and the car. The explanation was that Nissan had changed its lease terms and that the residual value stated in my contract was no longer really valid.The upshot was that for over 900 dollars per month, I could get out of my current lease, turn in my car and get a comparable 2016 Nissan Leaf. Ha Ha Ha. I am laughing only because I am happy to share this saga with anyone who might be foolish enough to trust Nissan and buy or lease one of their vehicles. My advice - just because their contracts are preprinted - insist on adding terms that the salesman tells you in writing and have them initial them. You will then perhaps find out what the real deal is. Thanks for listening.

Dealer: Leckner Nissan of Springfield, VA. Date and Time: 4th September, 2018. (1)KeyTag#**, Invoice#**, I took car in for oil change, when I was about to pick up the car, I was informed and also saw my car was damaged because the person pulling the car in the garage hit the left side of the drywall. It sounds like a horror movie! That will cost me time to come back to repair the left side door. (2) Also one of recommendations on the above mentioned invoice stated: Battery soon $194.00. So I went to Auto Advance to test its battery installed in my Nissan, Auto Advance ran two different tests: one is battery good: 583/600 and 595/600, and another result of running the car: good 583/600. So what did it mean on invoice?

About a month ago I noticed the A/C on my Nissan Livina was having issues cooling the cabin and that the temp was not as cold as it used to. I know this because I rarely use the number 3 setting and never use the number 4 fan level of the blower. I had to Despite how high the setting was the air was not as cold as its supposed to be. My wife even noticed that the air was somewhat humid instead of crisp and cool. I figured it just needed cleaning. I was planning to have that done on its next scheduled check up which was only a couple of more weeks.About a week later, I noticed a dark stain on the front passenger carpet. I thought someone must have stepped on an oil stain and accidentally smeared it on the carpet. When I tried to check and see what it was, it was cold to the touch. I immediately removed the carpeting and noticed there was a small pool of water collecting on the floor. I tried to crank up the air conditioner and noticed that water was dripping from under the passenger side dashboard. I tried to look for the leak and had difficulty finding it. Thats when I decided to bring my car to a local A/C shop to have it checked.When I got to shop, I explained what was going on and the repairman assured me that the drainage just needed some cleaning. He said that the procedure was required pumping compressed air through the drainage to clear the blockage. As the repairman was going about the process, he had a difficult time locating the drainage as he was not really familiar with the make of my car. When he finally found where it was, he said that he cant clean it without taking the dash apart. At that point, I became iffy and decided not to push through with the repair, instead, take it to the dealership to get a better assessment of the problem.The following day, I went to Nissan to have it checked. By noon time, I realized my worst fear and they said that the evaporator is leaking and needed to be replaced. They estimated that the repair would entail replacing the evaporator and some other valves. The total damage was about $1,000. The service attendant was kind enough to get me a discount for the parts and labor and got about $100 off. I got my car back the following day and the air conditioner was good as new - it even had a new car smell to it. I love Nissans service and I will not consider looking at any third party repair outfit again. Im going with the professionals, even if the price point is a little bit higher than the rest. Thanks Nissan.

Bought the used 2012 Nissan Sentra S in July and after starting to drive it, kept hearing a popping and clunking noise coming from the passenger side rear area. Pops and snaps when turning the wheel right and braking and straightening the steering. I have spoken with other owners of the Nissan Sentra and they have the same issues. Some customers have spent lots of money trying to resolve the issue but I think Nissan needs to step up and take the responsibility for a faulty design. Other Nissans owners are having the same issues. Scary to drive and seems difficult to diagnose, but may be coming from the steering or wheel area. Please help us to keep the reviews positive for Nissan here in Smyrna but at this point it is not a pleasant experience.

I purchased a second Nissan vehicle from National Motors on 12/17/2013. I had to trade in my previous 2009 Nissan Altima Coupe because the car would not start. I changed the battery and received three jump starts and the vehicle would not turn on. I found out later that the Nissan Manufacturer was aware of a steering lock issue and did not recall the vehicle or notify customers of the vehicle that this issue would occur. The same date I purchased the second vehicle from National Motors, I noticed my locks did not work. The driver side door unlocked from the outside using the key, but the other three doors would not respond to the key, only making the locking noise. I contacted Dwight, a car sales man and was told my locks would be fixed once the locks were ordered. They would fix my tail light and the locks because the tail light also had an issue. In January, Dwight advised that the locks were on back order but should arrive within another two weeks after the call. I called the dealership every week for a status update on the locks and continued to get the run around. Dwight stated someone from the dealership would call me in regards to the locks on 2/13/14 after stating he was no longer dealing with this anymore. No one called. Last week, 2/18-2/20 I was advised by Dwight that the owner of the dealership, Brian, decided to no longer fix my locks. Dwight stated that the locks were ordered and Brian returned the locks to the warehouse stating that he was no longer going to repair the doors. My father contacted the dealership on 2/21/14 and John advised that I go to my local Best Buy to get a remote sensor. On 2/22/14 I was told by a Best Buy Installer that the sensor would not fix the locks because there is something wrong with the car. Since the key opens one of the doors, the installer stated that the remote sensor is not the issue. There is something wrong with the doors. John ** then stated to me and the installer of Best Buy that the dealership was made aware of the issues with the door prior to my purchase and still decided to sell the car to me. There is no information on the website stating the door is defective nor is it reflected in the contract or discounted from the price of the car. This same day, the Best Buy installer contacted John and told him that the locks would not be fixed by Best Buy. John told me to come to the dealership to trade the car because they would not fix the locks. Unfortunately, throughout this ordeal and the back and forth between me and the dealership, my finance company has not received the first payment which was due on 2/11/14. I was afraid of making the payment because I was not sure if I would be able to keep the car or not. The locks not working is a safety issue and deceptive for the dealer to even think to allow a consumer to purchase the vehicle at full price without advising of the issues with the car. The date of 2/22/14, the owner Brian would not allow me to test drive a vehicle until a sales man had his appointment. I waited two hours for the sales rep even though his appointment didnt come in until two hours after I had already waited. The owner Brian continued to laugh and eat his food in the back as if I was not waiting to test drive a car. During this instance, I was still not offered any accommodations for my situation. This situation has caused me a lot of time, energy, and credit. I have contacted Nissan through the Better Business Bureau and they refuse to help me, even though this issue has occurred with thousands of Nissan customers. I will continue to voice my experience until someone fixes my locks, refunds my deposit, or trades this vehicle. This experience is a reason I will NEVER buy from Nissan again nor will I ever buy a car from this dealership. Nissan should offer extended warranty for situations that are beyond the customers control. Based on their response that I do not qualify for the issue to be resolved through them because the car is a 2009 is absolutely ridiculous. I will NEVER deal with Nissan again!

Never lease a car from Nissan!!! I leased a car from Nissan, made all my payments, had inspection done (car was in excellent condition), I was 10,000 miles under my allowance, and they send me a bill for $420 just because I turned the car in at the end of the lease and didnt get another Nissan!!!! They say there is no way around this fee unless you get another Nissan!!! GREAT way to do business!??? I will NEVER buy or lease a Nissan again! None of this was told to me when I leased the car. I am at a loss for words.... Just wanted to pass this information along so that it doesnt happen to anyone else. TOTALLY RIDICULOUS!!!!

We purchased a Nissan Titan in MD and then moved 3 months later to Nevada. I landed a job that needed me to have tags title and insurance through Nevada immediately, otherwise, I could not work for them. I had to contact Nissan for a temporary lien release to transfer my name and my mother-in-laws name to a Nevada title and have NMAC put right back on as the lien holder. All they had to do was fax it to me, giving DMV in LV, Nevada permission to transfer that information to a new title for this state so I could go back to work and survive. I now have missed 2 weeks because they have to have all these supposedly different departments approve it, but I am on the loan and my payments are made, and now, they send me a paper that will not do and say I have to wait another 2 weeks to a month. They have 2 more days to get it to me via fax (which is not hard to do), otherwise, I lose my job. If that happens, I will take them to court for loss of wages and anything else I am entitled too. This is ridiculous! They are more than willing to take your money and have you sign your life away, but when you need just a simple piece of paper stating what is yours or what youre paying for or Lord even to follow the law, you have to go through a mini war to get it. Also, do not try to contact anyone there on a daily basis because you will be harassed by certain representative at their answering center. It took me 11 calls in 1.5 hours to get in touch with the person helping me at her extension no less, and then, I was told that it was my fault that its taking so long and that I should have informed them sooner that I needed it when in fact, I informed them within 5 minutes of finding out what I needed. You can bet your bottom dollar that if it were them being faced with losing their job due to something I didnt do, they would be after me like a bat out of hell. Someone, please make this corporation do what they say when they say it and when we need it. I feel for anyone who finances through them. If your life is hassle free now, it will not be, after dealing with them in my opinion. For just a temporary lien release, giving a government company (DMV) permission to do their job and for me to follow the law, it takes 5 minutes. Thats all to fax. What is there issue? Oh, and I was told that this is a special request, something they do not do. Yeah okay.

My partner brought a Nissan Navara 2 years ago, brand new, and since then it has spent more time in the garage being fixed than actually being driven. It has only done 40,000 km. It has had the clutch replaced. The alternator has gone 3 times as well as the starter motor of which it has cost us nearly 2 grand each time to fix. My partner used it for semi 4wd/work car for the first 12 months until we continued to have the same issues, then he used it as a work car. Now being a 4x4 car you would think you could drive it out the bush. Well this is not the case. Every time it went out bush it ended up with water in the starter motor and rust. I may also ass that it ended up with dust in the alternator which is meant to be a completely sealed unit. In addition my partner for the past 12 months has only used it as a work car, which he is a bricklayer and it seems to have the same problems. This means that even if he drives on a dirt road then the same issue occurs. We have had our own issues with the dealership where we live, not contacting head office, and making us pay for things we should have. In addition they have also been very uncooperative and unhelpful to deal with. We have contacted head office about these problems and the fact that this car is completely useless unless driven on sealed roads!! Head office was very unhelpful, had terrible customer service and was unwilling to investigation further or help find a solution to the problem! NISSAN state that they like to have customer service and a high level in resolving issues. Well we find this to be very untrue. I might also add that this car is under finance. We are now paying for a car we cant use or rely on!! We have had to go buy a 3rd car just so we have a reliable car for my partner to use for work. We should not have to do this for a brand new car that is meant to be 2 years old. VERY DISAPPOINTED with NISSAN!!! Would not deal or buy a Nissan again!!!!

2014 Nissan Rogue SV - 2014 has few design is not useful and use some cheap material for inside. Like monitor is very easy scratch and crack. In my car I was use very carefully. I was do nothing about it, no hit it...still get crack. Maybe my area are too cold and get hot...make plastic crack. And front windshield wiper cant hood up because by the engine cover. Very difficult clean up at snow time.

Just because I didnt have Hackensack Nissan Dealer write down the deal they were offering when I went to the dealer, a debt collector is after me now. When I leased the Sentra back in March 2012 from Hackensack Nissan dealer in New Jersey, I had a lot of months left for the previous Altima. When I told a sales associate about it, two people at the dealer said, Okay. Well take care of it, and no other explanation. And of course, they didnt write it down and they let me switch to Sentra with some benefits. The benefits were a lower monthly payment and free maintenance for the life of the lease. The dealer said I was set. And this was the first day for the particular sales associate. A month later, he quit. So there was nobody other than me who knows what exactly happened. Also, this sales associate held on to my personal belongings from the old Altima. He quit without returning them to me.When I called Lou **, general sales manager, for the quitters contact info, he gave me a cell phone number that belonged to somebody else. So the employer didnt even have his employees contact information correct. A few weeks later, I started getting calls from the debt collector. I thought it was the early lease termination fee and I thought it should be taken care of by the Hackensack Nissan dealer. So I went to the dealer many times to see what was going on. There was absolutely no explanation of the situation by them. Instead, they told me to watch out for some mails which I need to bring to them. Of course, the alleged mail never arrived. This happened twice. And when I went to the dealer for the last time, Chris **, the general manager (he also quit a month later) and Freddie **, a sales associate, told me that they sent a partial payment for the Altima to Nissan but there was still a remaining balance.Both of them told me that the Altima was being auctioned now. So when they receive the money for Altima, they can pay everything off. And Freddie ** clearly told me that he didnt want to help me because I was rude. Also, he denied signing on the paper with the series of events I wrote down to record what happened at the dealer. When I called the dealer a month later to see if the payment was made, an accounting person, not the general manager or the sales associate, told me that the sales associate requested Nissan to waive the remaining amount and he was waiting for a reply from Nissan. After this, there is no correspondence with the Hackensack dealer. So they just left me with more than $3,000 debt to Nissan with no explanation by the dealer. In October, it was a rude woman from the Nissan Motor Acceptance Corporation that told me the collector was requesting the remaining balance of Altima, and not the early lease termination fee.And as long as I dont have a paper to prove that the dealer is responsible for the amount, I should be responsible. If the dealer had told me originally that I would still be responsible for the Altima, I wouldnt have changed the car in the first place. Why would I have to switch a 2011 brand new Altima to a Sentra? But the dealer didnt explain to me. They never even mentioned that I had to pay for the Altima. And there are only verbal correspondence between me and the dealer. Oh, and after talking to Mr. ** at the Department of loss and recovery, I found out the $3,000 is the early lease termination fee and not the remaining balance of the Altima. Honestly, I lost count of all the lies they made to me. In the past 8 months, I was ridiculed and lied to numerous times.Mr. ** at the Department of Loss and Recovery told me that I didnt understand whats going on because of the language barrier I have. Mr. ** also at the Department of Loss and Recovery clearly said it was my fault to trust Nissan. And he was chuckling on the phone. Its sad how I end up like this after being a loyal customer for over 18 years. But I guess Nissan doesnt care about the old customers. I cant wait to return the Sentra and leave this company for good. To all the people here, my thoughts are with you. We just crossed our paths with deceitful people and company. Dont be fooled or preyed on by them ever again in your life.

First time purchase of a loan/lease. Signed a lease with loan prices ($337 month). Total purchase price 2015 Rogue $34,000. Error was noticed by purchaser same day at dealership. When brought to attention of dealer, more or less too bad. All they had to do was tear up the lease form and attach correct monthly price to a lease $134 month. $14,000 to purchase at end of lease or the proper monthly payment, $337 month with the last payment, vehicle is mine... maybe 10 mins of their time on paperwork. Instead of 23 months trying (by me) to get the thing correct. Notified every agency of the error including THE WHITE HOUSE with no luck. Money hungry (Nissan) outfit. Matter went to court March 2017. It is still undecided.

First, I would like to inform you that I have purchased 8 Nissan over the last 20 years. I recently traded in my leased Nissan and was advised that any charges would be waived. I received a bill for $181.16. I completed a form with my new car information and mailed it back to NMAC. Now I have another bill which is advising me that you are sending my account to a collection agency. The letter I received clearly states the hours of operation for questions is 7AM-6PM. However, when I call the hours on the recording, it says 8AM-6PM. My account number is **. If you send my account to a collection agency, I will never buy another Nissan as long as I live - either will any of my family members.

I contacted Nissan on 12/4/18 and spoke with Stacie from Nissan North America regarding my transmission going out! She asked that I take the car to the dealership and have a diagnostics done and they will review if the car could be considered to be repaired by Nissan. Stacie, called me back within hours after learning my car was there and told me, there was nothing she could do, because the car was over 60K the allotted mileage to be considered an option to cover the transmission per Nissans guidelines.I contacted the dealership and spoke with the service manager and he told me, I missed the cutoff by 125 miles for consideration for Nissan to repair the transmission. Stacie, lied and never mentioned the 120K cut off... She deliberately did not share that information. She did not try to help, she’s a liar and my car is sitting at Nissan and my car isn’t fixed! I am going to make it my business to pass on the deliberate deceit received by Stacie at Nissan North America... Stacie the rude, obnoxious liar can be reached at **.