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Kia Corporation, commonly known as Kia is a South Korean multinational automobile manufacturer headquartered in Seoul, South Korea. It is South Korea's second largest automobile manufacturer after Hyundai Motor Company, with sales of over 2.8 million vehicles in 2019.

Sales of passenger cars continue to slow as more as more Americans turn to crossovers and SUVs for their transportation needs, but competition in the Kia Forte’s compact-car segment is heating up. The Honda Civic and Volkswagen Golf each occupied a spot on our 2018 10Best Cars list, the Mazda 3 continues to impress with its sublime driving dynamics, and there are a dozen more small cars besides. Whither, then, the Forte and its hatchback variant, the Forte5? They’re fine as far as cars go and eminently affordable. But merely fine doesn’t cut it when compared with the excellent competition these cars face. Kia may think so, too, as a full redesign is on the way for 2019.

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Product Reviews:

Not happy with 2015 SUV Sorento. Has heated seats but no Automatic lights - was not told about this.

Jo Ann of Hartselle, AL
consumeraffairs.com

I give 5 starts for the sales lady and 1 star for the financing department. We made a deal with the sales lady Josslyn and she went to her manager Eric everything was set 60 months at $320 per month we get to the financing dept he goes no way that can't happen. I told him, ''No Eric said 60months @320 it's a deal. We bought the KIA. Well, in financing it ended up 72 months at 328? My husband said not to make a scene so I said well when I come pick up the tags I will talk to the manager Eric and Josslyn. That happens yesterday 10-29-11.The financing guy said you should have told me .I informed him I did more than once he kept telling me that wasn't going to happen. So yesterday, he goes the paper work has been file so what do you want me to do. I informed him I wasn't happy the manager and sales person gives you a price and when you get back to his office whatever the manager say doesn't mean anything I don't feel that is right .This isn't the first vehicle we have gotten. He was wrong charging us one more yr I know we could have said no to the car but my husband said go ahead but if he has done it once how many other times has he done it to other customer. He had no excuse but it can't be done yet the manager gave us a discount because it was a 2011 and the finance guy didn't and wouldn't sale it to us at what the manager and sales person quoted us.

Teresa of Magnolia, TX
consumeraffairs.com

I have a 2005 Kia Sorento. I paid it off April 2013. I have had nothing but problems out of this car since then. There is all kind of noise from the engine and front of the car and back of the car. I spent $400 getting it fixed about a month ago. A week later it was messed up again and I haven't driven it since.

Rosalyn of Dalton, GA
consumeraffairs.com

Brand new 2017 Kia Sorento top of the line. MSRP 51k I leased this junk, thank god too! I woke up today ready for work and when I went to start this junk, it wouldn't start. I had to call Kia roadside asst. Here is the number 800 333 4542. They came and towed it to the nearest dealership. I'm now waiting at home missing work, waiting for the dealership to call me. Do not buy or lease a Kia. I would be better off with a bicycle.

Kia of Roselle, IL
consumeraffairs.com

I purchase a 2016 Kia Sorento. Ever since day one I have safety recall issues which none of the Kia dealerships can fix it, GAS PEDAL, AIR CONDITION, BACK DOOR, SEAT BELT, BRAKES etc. I have contact Kia corporation, they are a JOKE. They never return calls so now I'm doing everything I can to let all know how this crocks operate. They just sell you the vehicle and just deal with the problems yourself. I have report them to the BBB, Department of Justice and DMV, investigators do all the same together, will make a difference. Let's all report this crooks to all this departments to put them out of business.

luis of Santa Ana , CA
consumeraffairs.com

I purchased a 2018 Kia Sorento from Hudson Kia in Jersey City, NJ, at the end of June 2018. As I write this review, it is December 3rd, 2018. They didn't pay off my trade-in vehicle for 45+ days. The payoff was then shorted, leaving me with a rolling balance due to my former finance company. Although Kia said they would rectify with the finance company, they did NOT and I just found out it went to collections, ruining my rebuilding credit. They were supposed to submit my registration as a transfer tag. Instead, after waiting almost 2 months, I received a brand new license plate. I had already paid the year registration on my old tag. Thus, I'm out $350 for a tag I didn't need and taking a loss on the registration I'd already paid for the former tag. I was told at sale that I could move my payment date to mid-month from end of month after making my 1st payment. When I tried with Kia Finance, I was told this isn't an option on leases. So the finance rep LIED to complete the sale. Now my payments are perpetually 3 weeks late monthly bc of my payroll cycle. I was supposed to receive free oil changes. Yet I can't seem to get anyone on the phone from their service department. I paid $90 for a synthetic oil change (trying to be responsible), only to be told that since I had it serviced elsewhere, it voids the offer... even though I have yet to be in contact with their service department. I HAVE YET TO RECEIVE MATS FOR MY VEHICLE. They can't even be bothered to rectify something as simple as this and it's almost 6 months later! I could go on, but I'll stop here.I've called the dealership more times than I can count and spoken to several people who assured me they would "take care of it". Yet not a single item has been rectified. Not one. I also filed a complaint with Kia Customer Service and not one person ever followed up with me. To make matters worse, I practically hate this vehicle. I'm currently searching ways to get out of this god awful lease I'm in at this point. I've purchased several vehicles over my lifetime. This experience has been the absolute worse! I wish I could rank ZERO stars.

A. of Concord, NC
consumeraffairs.com

My air bag light came on while driving so I took it to the dealer. I was informed the sensor was bad on the track on the passenger side and had to be replaced. None of my airbags works due to this problem. It is going to cost me over $600 to fix this because my extended warranty does not cover it and I am 5,000 miles over 60,000 miles or it would have been covered. Are they serious? My extended warranty they sold me is not even with Kia. Something is seriously wrong and I think Kia should be checked on this air bag issue also.

Kathryn of Lockport, IL
consumeraffairs.com

My Name is Freddy. My first time purchasing a car, they act like they doing you a favor and they are your best friend, once they feed you all these lies and you shake the hand and pay you are no longer a priority to KIA. Whoever is not busy will help and they dont know anything because they send a person in training or doesnt know much of the job, I must say but KIA sucks. I will never ever buy a car at KIA. I dont care what lies they sell.I got a brand 2019 kia Sorento in 2020. Due to the snow and ice I hit another car from behind. Now State Farm is another problem. They sent a towing company to pick up my car so now I want my car fixed so another towing company picks up my car from the first towing company and they delivered my car to the body shop at night when it's closed. Now they called me at 8pm. "I have your car. The bodyshop is closed. What would you like me to do with your car," uh hello I dont work for state farm or kia. So it took a month for me to get my lease car to a body shop. State farm has paid $1000 for my rental. That's great. I thought the car would be fixed by then.We are in MARCH 23. My car is not fix. I am paying out of pocket for a Hertz rental $28 a day. KIA can not do anything for me. It's not my car. It's a lease. It's KIA's car. I'm using it for 3 years. The car accident happen FEBRUARY 6. Here we are and still I dont have my car. I am 6ft 200 pds driving a Chevy spark, cheapest car they had, I work every day. I live pay check to paycheck. I work at a church and I cant get no help from no one because everyone wants money that i dont have.....KIA KARMA is around the corner.

Freddy of Yonkers, NY
consumeraffairs.com

I am seeing a lot of these comment and thinking they are really over exaggerated. When you go through like 5 or 6 cars in a year or so my thought is what are you doing to each of those cars to ruin them. I bought my 2012 Kia Soul brand new with less than 12 miles on it. I had o e sensor go out about a year after I bought it and the dealership replaced it through my warranty with no issues. Other than, that it is great. Great sound, quiet, good get up and go (2.0 engine) and it fits a lot in it. If you do a lot of hauling get an suv but even with the seats up I can still get a lot in. It has 36000 miles now and still going strong. Highly recommend Kia. EVERYONE I know that has one loves it.

becky of Canton, GA
consumeraffairs.com

Tower Hill Garage Chipperfield Kings Langley Hertfordshire WD4 9LR - I had my car serviced on 25 July 2012. When I went to get into my car, I noticed the driver’s seat was dirty. One of the managers walked behind me and could see I had not got into the car. I said the staff member who serviced my car must have had dirty overalls. We both could see the plastic cover that should go right over the seat was only covering the back and not the seat-base. The manager said in 20 years this has never happened at this garage, it must have happened before! I said that I do not use dirty clothing. He could clearly see how I was dressed, smartly. Also, I work in an office and have to drive smartly. The manager went on to talk about a hole in the mat, which had no bearing on what we were talking about. Then he went on to say he was happy to book it in to be cleaned, also the service manager walked past and smirked at me! The service manager originally told me when I arrived to pick up my car, to sit in the waiting area as they were having to complete my paperwork, which I later found out the car was still on the test drive, in which it had not been finished. I had to wait over 15 minutes to then pay for my car. This should have been explained to me! I am sorry to say the service manager did have a bad attitude. My conclusion to this was the garage staff did not like the fact that this is only a 22-month-old car with 11,950 miles on the clock and this was my first service and kept saying this should have been serviced, 10 months or 10,000 miles. The garage is fully aware that in the first year I had only completed 3,500 miles because I had to have an operation. Therefore, I did not see the sense in paying out good money for such small mileage. Again the garage staff were informed several times and clearly told me not to worry. All this experience has led me into - I will not be purchasing a Kia again nor will I be going back to this garage until I receive an apology and a gesture of goodwill.

Stuart of London, Other
consumeraffairs.com

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