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Jaguar is the luxury vehicle brand of Jaguar Land Rover, a British multinational car manufacturer with its headquarters in Whitley, Coventry, England.

Are you looking for some nearby Jaguar XE parts? The Auto Helpers Mechanics can help you with our quality Auto Mechanics. We will get you up and running again in no time.

If your future plans include a new or used Jaguar XE vehicle, trust the Auto Helpers experts. Our trusted team of expert mechanics are located near you and are ready to help our customers with all their automotive needs. We will help you when you are looking for some nearby Jaguar XE parts.

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Product Reviews:

While driving my 2-month old 2014 Jaguar XF, the car shut down while in motion. It was terrifying. The car literally turned off. The steering is power and froze, the computer shut down and I was in the middle of the street. This model has a dial that pops up to change gears in sunk down and I could not put the car in neutral to get out of the street. I had to exit the vehicle and leave it in the middle of the road for 2.5 hours until it could be towed. I am very worried about my safety. This is the third time this occurred. Twice while the car was in motion and once it would not start after being parked. I requested a refund or a new car as I am very worried for my own safety and the safety of any passengers with me. This could have been tragic if I was on a busy road or on freeway.

Colleen of Santa Ana, CA
consumeraffairs.com

I have always wanted a Jaguar which has always been my dream car. Jaguar XJL is an amazing car which has all the options I wanted. It has exceptional performance, luxury and style. I love the British racing green color on the exterior and the beautiful cream color leather upholstery. However, the navigation system needs updating as it will not accept some street names and addresses and the touch screen is not nearly sensitive enough.

Dawn of Alpharetta, GA
consumeraffairs.com

Almost a year ago, I purchased a new Jaguar F Type. LOVE THE CAR. BUT, customer service is by far the worst I have ever experienced. Let me start in the beginning. The Car was new. So new, the dealerships had limited number of models available and they simply took their allocations and "customized" what they wanted so I was presented a list of cars due in. My car was listed with all options which included "rear view back up camera". The car came in and the window sticker said the same. I took the car home and could not get the rear camera to come work. I just figured I was doing something wrong. The car is very advanced. So I took it to the dealership and after fiddling with it announced that it did not have a back up camera. The next day I had a revised and laminated window sticker in my mail box that removed the camera and I was assured that It was a mistake and I did not pay for the camera. I was upset as everything I had read said it did have it but I figured no problem, I would simply add the camera. I even entertained thoughts that because they had made the mistake that Jaguar USA might pay for the camera or compensate me in some way. Boy was I wrong. Not only was I quickly informed (from everyone from my sales person to a Rep from JAGUAR USA) that because it was simply a clerical error and I had not paid for it, not only would they not assist me but that the camera "COULD NOT BE ADDED TO MY CAR". It was explained to me how the car was so sophisticated that it could not be added. This has been reiterated to me each time I inquire about it and I must say it might be the single most frustrating thing about this whole ordeal. I am far from a master mechanic but I have installed back up cameras on other vehicles and I know you simply install camera, hook power to reverse activated lights and interface with radio head unit. Frustrated, I said, "Please order the camera and harness needed and I will install or find an aftermarket provider that will." That was 9 months ago. I have checked with parts on 4 occasions since then and yes, they ordered the camera but I just can't seem to get them to get me the harness required.Next, I scheduled a visit to the service department on Jan 6th because my center air vent which goes up and down quit going up and down. I also order a new compartment (not under warranty) changing the small compartment between the seats to something I could store a little something in. It in March 1st and I have yet to be called. When I did send an email, I was assured by the service manager (Karen **) that she would see what the issue was. She emailed me and informed me my "part" was on back order. I emailed back and asked her to confirm that there were multiple parts on order and asked that she confirm exactly what was on order. I have not heard anything back. In fact, my reply emails from her email is now getting bounced back....almost like my email is blocked???In ending, this is by far the WORST SERVICE EVER. And ironically it is the most expensive car I have ever bought. I have bought a Mercedes from Crowns sister dealership co-located with Jaguar and service was excellent. Simply stated, when paying $104K for a new car, I expect to be serviced better than when my 1978 Chevy Vega needed a starter but that 20-year-old kid got far better service than I am getting today. Jaguar should be ashamed for releasing a car they cannot support.

Tim of Indian Rocks Beach, FL
consumeraffairs.com

Jaguar Paint....and other problems: It's possible you may get to go to Arbitration and I will recommend if the Arbitrator ask you what you want... say a new car. If he doesn't grant you a new car then you can only go down from there. Kinda like asking 8000 when you only want 5000, you can't go up from 4000 to 5000 but you can go down. So if they ask you say what you want and maybe a little more. Too many folks get to this stage and only want it fixed... Well no matter how well it's FIXED it is never the same, at least to you. It's not like a new car and the value has been Knocked in the head!! I hope this helps you and anyone else that reads this... I do know Toyota is VERY good with their Arbitrators and usually Grant what the Arbitrator suggest... They don't have much choice and the arbitrators are usually pulling for the customer... esp if they really do have a complaint and the arbitrator understands/sees their complaint. Good luck...

Robert of Blountsville, AL
consumeraffairs.com

I did a quick tabulation of the 110 complaint letters about Jaguar cars. There were fifteen letters which did not mention a model, so I didn't count those. Of the remaining 95 letters, 28 were about the Jaguar X-Type, 30 were about the Jaguar S Type, 17 were about the Jaguar XJ, 16 were about the Jaguar XK and 4 were about the Jaguar XF. As Jaguar no longer sells the S and X Type, I think it was a wise decision on their part considering the number of complaints on these vehicles. I've owned a 2004 Jaguar XJ VDP for about a year and I've put about 8,000 miles on it. So far, I've had no major problems with it. Before buying the XJ, I did test drive the X and S Type and left with the impression that they were entry level vehicles and were not of the same quality as the XJ and XK.

Douglas of Wheeling, WV
consumeraffairs.com

It started with the brakes and motor. They were replaced but they are still making noises whenever the brakes are applied. The water pump went out within 1000 miles. Now I'm still smelling the radiator burning smell. The navigation screen is difficult to function. The response time is delayed when pressing the buttons. The hood sensor repeatedly goes off, not to mention you have to open and close the hood in order to start the car. The alarm goes off for no apparent reason and the radio's buttons get stuck when attempting to change songs. This is the most expensive car I have ever had and I will never in life purchase another Jaguar product. The custom service reps are just as rude as the service representatives at the dealership. I had the car for a year and it's been in the shop at least 6 times for the brakes and other mechanical related issues. What are you supposed to do when Jaguar Customer Service tells you that their managers only talk to people and then it was cleaned up by saying they only talk to case managers not people and that I should contact the better business bureau. I don't understand how Jaguar remains in business. I need lemon law attorney like yesterday to escalate this matter.

Raychael of Westland, MI
consumeraffairs.com

Purchased my f-pace in January this year (2019) and have been experiencing ongoing (squeaky) braking noise from the rear brakes. I've taken it into the local dealership twice, spent three hours on the first occasion and and full day on the second, despite them re-assuring me that the calipers have been greased and the problem is solved, the noise is still there. Jaguar Complaints had promised to investigate this complaint over a week ago and still no response.

Shaid of Burton Upon Trent, Other
consumeraffairs.com

From the very first day I brought the car home we had problems with our Jaguar XF. It left my wife stranded on the freeway multiple times when it simply shut down and refused to go. This is a common problem. The car was eventually re-wired from bumper to bumper. It has had brakes replaced three times in 65k miles. Not one sensor told us the brakes were low, and they couldn't figure that out either. Now the dash has bubbled up and the leather is separating after 65k miles. It has been garage kept since day one, and it is probably happening from being removed for all of the warranty work. Jag will not cover it.

Matt of El Dorado Hills, CA
consumeraffairs.com

I just purchased my 2014 Jaguar XF and from the day I brought it home on a cold start and just sitting at a light the car has a rough idle!!! Very embarrassing when you have someone in your car! Dealer Service said, "Don't worry about it," and try fuel injector cleaner when I get gas. I paid a premium for a luxury car! I'm very frustrated.Updated on 06/06/2015:This is an update from my previous post. I took my 2014 XF Jaguar in for service at my local Jaguar dealer for the second time about the idle issue. I was told The computer said everything was fine with my car. I had clients ride with me and ask what was wrong with my car. After spending 40,000 on a luxury vehicle it's quite embarrassing. I called Jaguar USA and was told nothing is wrong with the car. The dealer did tell me that all the 2014's have a bad Idle and they don't know what's causing it. When you're sitting at a stop it feels like there's air in the gas. Needless to say I sold my car and took a $7000 hit! I only had the car for two months and it was in the shop twice. Jaguar USA should make up the deficit that I lost.

Nancy of Plano, TX
consumeraffairs.com

Not just the worst car company I’ve dealt with, the worst company period. The warranty on my F-type is 50,000 miles or 60 months. The engine failed after 19,300 miles and 33 months of ownership. I am the original owner. Even though I had taken it to the same Jaguar dealer I purchased it from for the scheduled maintenance both times it was necessary, Jaguar denied my warranty claim citing lack of maintenance. They claimed people who buy F-types typically drive short distances so I should have changed the oil more frequently than the manual requires. I have a 20 mile one way commute so I don’t drive it short distances. Even the dealer couldn’t believe Jaguar’s refusal to replace the engine. In addition to $35,000 for a new engine they wanted me to pay another $7,000 if I wanted them to dismantle the engine to determine what part had failed. That money would be non refundable.I found a great mechanic who installed a used engine to get the car running again. I then hired an attorney and took legal action against Jaguar/Land Rover for breach of warranty. It took 9 months but I won the case and Jaguar was ordered to reimburse me for the engine replacement. They had 30 days to pay. After 70 days they still had not paid or answered emails. Only when my attorney threatened to take them to court and seek additional damages did they finally pay up. If you don’t want to receive this type of treatment after you’ve paid $75,000 for a car, then stay away from Jaguar/Land Rover.

Robert of Hudson, OH
consumeraffairs.com

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