Lexus IS service costs

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Lexus is the luxury vehicle division of the Japanese automaker Toyota. The Lexus brand is marketed in more than 90 countries and territories worldwide and is Japan's largest selling make of premium cars. It has ranked among the 10 largest Japanese global brands in market value. Lexus is headquartered in Nagoya, Japan.

With its chiseled features and premium interior, the 2022 Lexus IS looks the part of a compact sports sedan. Three engines are available: a turbo four-cylinder, a V-6, or a V-8, with the latter two delivering aggressive F Sport styling and chassis enhancements. Despite its appearance, the IS delivers a refined ride, but those seeking sharp handling may find that it’s too soft. Rivals such the Audi A4, the BMW 3-series, and the Genesis G70 offer more driving engagement and livelier powertrains. Still, the IS offers a well-rounded entry-luxury package with handsome styling and desirable features that should win it favor with buyers seeking curb appeal.

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An auto mechanic performs repairs and diagnostic tests on vehicles such as cars, vans and small trucks. Some will perform maintenance on heavy vehicles, while others specialize in off-road vehicles or parts such as engines, tires and brakes.

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Product Reviews:

This brand make car that look very attracting and stylish, it has a strong engine with a quality in a long run. Beside it has the latest technology nowadays to fit consumer needs. Also, it looks very luxury, from the body and front, they are very high quality build and look strong. The color also look very nice to fit the car body. It is very fun to drive the car like Lexus, it tell exactly the person who drive the car to be success. All the audio system is very premium and expensive that feature the premium sound. Plus it is large enough to care the whole family, the capacity is very big and the trunk is also big to have all the luggage for travel and go on vacation.

Bill of Temecula, CA
consumeraffairs.com

Never thought I would be writing a negative post about Lexus! I purchased a 2015 GS350 F Sport that was certified back in November 2018. It had 24,000 miles. It is still under the Manufacturer Warranty as well as the Certified Warranty. Last month I noticed the finish on the rims was peeling. I took it to the dealer and they took photos to send to the district Manager. I was told I would hear back in about a week of a resolution. Two weeks later, I still had not heard anything. I called the service rep. He told me he would get back with me. Later that day he called and said that the District Manager said that it did not appear to be a Manufacturer issue. Dissatisfied, I called Lexus Corporate and after many phone calls back and forth was told that they will not do anything about it! This is completely unacceptable. I will be sure to tell everyone know how Lexus does not stand behind their warranty!!

Robert of Woodstock, GA
consumeraffairs.com

It is comfortable, nice handling, easy to park and a good looking SUV. We looked at all of the luxury 5 passenger SUVs and the RX-350 stood out above all the rest. Good performer and satisfactory fuel mileage for an AWD.

Paul of Sanborn, NY
consumeraffairs.com

Dashboard recalls - Horrible customer service. Unorganized. Facts not lining up. Whatever you do, do NOT BUY LEXUS OR TOYOTA. Japanese automotive industry is going downhill and service is horrendous. Car no functioning properly.

Jane of North Potomac, MD
consumeraffairs.com

Showed the service writer Jaime at Pembroke Pines Lexus the center console covering that was cracking and degrading. He wrote up a service order and told me he would contact me in a few days regarding a warranty claim. I called him a week later and he told me that the person that handles warranty claims went on vacation and would be back in a week. I went away and after I returned I called him on February 5th or so. He said he had not heard anything but he would contact the appropriate people and have an answer for me by day's end. I told him if I did not hear from him I would be calling Lexus. He assured me he would call that day. I never heard from him.I called Lexus USA and spoke to Ed. He said he would check into it and get back to me by Friday. I missed his call on Friday. He called Tuesday and informed me that as the dealer had told me, the damage as normal wear and tear. I just told him that my family had 4 Lexus automobiles and they would be our last. When you sell a car for $75,000, the interior should last more than 3 years. My previous car was a 2003 Cadillac, cost 1/2 as much and when I bought the Lexus the center console was in better shape after eight years of use than the Lexus is after 3 years. By the way, Ed from Lexus offered to pay for 1/2 the repair. As far as I am concerned the Lexus warranty is only a 1/2 warranty shown by this situation.

Tom of Davie, FL
consumeraffairs.com

Please relay my message to the senior management. CAN THIS CAR SURVIVE 50,000 MILES WITHOUT ANOTHER LEAK??? 1) Engine oil leak at 15,000 miles only on May 8, 2013 (after merely "2 years old"). 2) ANOTHER 3 LEAKS IN YEAR 2015 ALONE. a) Engine oil leak again on March 27, 2015 (33,802 miles only). b) Less than 2 months, engine oil leak again on May 7, 2015 (35,284 miles only). c) Repeat the 4th time engine oil leak again on Dec. 26,2015 (44,013 miles only). Per all 4 repair service invoices/records provided by Longo Lexus Dealership, California, this is major engine oil leaks problem!!!Had chosen Lexus (also own toyota, bmw, benz autos) at that time owing to its fame of reliability, durability and sleek style. However, it had become a nightmare to me... In addition to the time, inconvenience caused, I basically STUCK WITH IT!!! I CANNOT SELL IT BECAUSE OF OIL LEAK NUISANCE (NO ONE WILL BUY THIS CAR ONCE DISCLOSE OF SUBJECT ISSUE!!!).Additionally, it caused UNSECURE, NON-RELIABLE and MENTAL BURDEN every time driving this car, as I simply tensed and afraid of when this will happen again!!! Not to mention I no longer able to drive this SUV car long distance anymore (initial purpose of buying SUV for comfortable long trip) albeit carrying 44,000 miles only!!! I am extremely, extremely... disappointed, dissatisfied of this ownership. What will be your recommendation of my current awkward situation?!

t. of Rowland Heights, CA
consumeraffairs.com

My 2009 GS350 has developed condensation in the driver's side headlights. Of course, this is not on a bulletin or recall. After reading this forum, I find that I'm not the only one with this problem. The dealership quoted me $1500 to replace the headlight - I declined! Lexus should investigate this problem! Not good advertising for a luxury automobile!

Charles of Amelia Island, FL
consumeraffairs.com

The IS 250 is a great ride that drives well making even those who don't love driving enjoy it. I love the way this car corners. We test drove the gs and es models as well, but they really felt too "sedan" for me. The SUV model rs was a disappointment altogether. The SUV has a nice passenger capacity. We however were looking for a sportier vehicle that still had room for a family of four. The IS model has just that. However, our two teens don't feel there is enough legroom in the back for them. But I'm in love with my car. The smallest interior details really set this luxury line apart from others. The wood used is gorgeous and held up well. These details really add to the cars comfort. I also like the upgrade rims. They are stunning and add just the right amount of bling and luxe to the car. Other upgrades include navigation which we passed on.

Natalie of Shingle Springs, CA
consumeraffairs.com

I purchased my 2919 RX450H in December of 2019 off the showroom floor with 250 miles. The first year of having my car, my car shut down on me two times. Both times I was on my way to a patients home. While in route to my clients home I started receiving Hybrid System Malfunction warnings, Pre-Collision Malfunction and Check Engine, immediately after that I received a warning to pull over to a safe place immediately and within .03 miles it automatically shut off without me being able to pull over to a safe place. By the second time, I went into the dealership and I spoke to the GM at the Lexus dealership in Orland about the car being very unsafe for me to drive because I never know when it’s going to just shut down on me and that I would like for Lexus to give me another car exactly like mine. I informed him the only reason I chose Lexus over the other high end cars was due to its safety history. He informed me that the dealership aren’t able to mark my car as a lemon write off only Lexus corporation have the legal right to do that. I contacted Lexus corporation. Filled out all the required paperwork along with the service that had been performed on my vehicle due to my shutting off while driving. I later received a letter stating they reviewed my case. Could not mark my car as a lemon. I’m here to say that my car just shut down on me again for the 3rd time for the exact same reason with only 20k miles on it!! I spoke to the GM at the Lexus dealership in Orland again informing him how upset I am and this is unacceptable and how I can’t believe Lexus isn’t standing behind their brand considering how they brag as being ranked as one of the safest cars on the road! Lexus doesn’t stand by their name and don’t care about their customers safety!! I do not recommend Lexus to anyone if this is how they stand behind their brand!!! I feel like Lexus IS saying “you’re on your own and deal with it”!

Rhonda of Coal City, IL
consumeraffairs.com

These comments are to reinforce other postings about the inflated reputation of Lexus vehicles for reliability. We currently own a RX 330 and IS 350. The RX had a transmission seal fail at 70,000 miles and the water pump on the IS 350 failed after 34,000 miles. Both vehicles were out of warranty when these failures occurred, but given the low mileage, I contacted Lexus Service to request help covering the cost of repairs. They politely declined. I am writing this to warn any prospective luxury car buyers that in my experience the Lexus reputation for reliability is not justified. The additional premium we pay for their vehicles compared to other regular brands is not warranted. I will never buy another Lexus again.

Nigel of Portland, OR
consumeraffairs.com

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