Jaguar XF Sportbrake service experts

Jaguar XF Sportbrake service experts
Jaguar XF Sportbrake service experts

Jaguar is the luxury vehicle brand of Jaguar Land Rover, a British multinational car manufacturer with its headquarters in Whitley, Coventry, England.

Jaguar, already in the booming SUV market with models like the F-Pace, now goes old-school with a station wagon, the XF Sportbrake. Jaguar shot the Sportbrake out of the gate with a handsome and timeless design and only one enticing powertrain, a supercharged V-6 with all-wheel drive. The sexy Jag, for all its sporting image and solid performance numbers, doesn’t separate itself from a pack of competitors like the Mercedes-Benz E400 and the Volvo V90 Cross Country, both boasting long wagon lineages in the States.

Are you looking for some Jaguar XF Sportbrake service experts? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

The Auto Helpers Mechanics have years of automotive know how, they offer the best in automotive service. Our expert mechanics have repaired numerous Jaguar XF Sportbrake vehicles for all types of clients. We pride ourselves on being able to provide our clients with top rated professional service. We will help you when you are looking for some Jaguar XF Sportbrake service experts.

Why use us?

  • Are you looking for some Jaguar XF Sportbrake service experts
  • We know Your Car
  • We Service Most Makes and Models
  • We Have A Nationwide Warranty
  • Partnership - We don't just work for you, we partner with you. All our mechanics have longstanding relationships with customers across the country.
  • Transparency - If you need a repair, our mechanics can show you exactly why. We're committed to customer satisfaction 100% of the time.

To learn more about our Jaguar XF Sportbrake repair services or to hire one of our mechanics, please contact the Auto Helpers. Call us today for help when you are looking for some Jaguar XF Sportbrake service experts.

An auto mechanic is a person who repairs and maintains cars, trucks and motorcycles.


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Product Reviews:


My Jag XF has been garaged kept for the 5 years I've had the car. So you can imagine how shocked I was when the headliner in the car completely came down.As asked Jaguar and Alpine Jaguar my local dealer to provide assistance for this situation and they declined to stand by their product. At this point I have concluded Jaguar is not a brand worthy of luxury status. I will look to another brand to provide me a luxury vehicle choice.

Gus of Coralsprings, FL
consumeraffairs.com


I’m am writing to you regarding my 2003 Jaquar S type, which has now been at your location for over 1 year awaiting repairs, which are based on the recommendations of your service representatives and your service technicians. The VIN number of the vehicle is **. 4 door sedan, 2003 S Type. 97000 kms. I purchased this vehicle in late July 2018. The following has occurred since this purchase: I drove the vehicle to get fuel in late July and wash it, I fuelled up and the vehicle would not start. I had to pay for a tow truck to have it towed to your Jaguar dealer to be diagnosed. $125. The vehicle was said to require a fuel pump, reluctantly I said yes to the $1800.00 repair.I picked the vehicle up and the same day the vehicle did the same thing. Check engine light came back on after it was run and attempted to re start it. It would not start after running for 15 mins. In an hour the vehicle started and ran without issue, but as soon as you shut it off it would not start for about an hour or more. (So obviously the original problem was not diagnosed correctly and a perfectly good fuel pump was replaced by your technicians.)I took the vehicle to a different auto shop to be inspected and diagnosed again because I could not use it and it was unreliable, this was mid August because I required a provincial inspection. An inspection was performed and various items including, valve cover gaskets, belts, battery, etc. Total $1400.00. I pick the car up on the morning of August 25th. The check engine light was still on and the car still did not start after running for 20 mins without a minimum one hour cool down period, the shop could not get the car back in that day so it went back in on August 28th, 2019. The following items were diagnosed upon its return to the shop: Engine Fault codes: Remove and replace crankshaft sensor. Remove and replace crankshaft angle sensor. Remove and replace Fuel Pressure Sensor Regulator (This should have been checked and done before replacing the fuel pump, that actually was probably not broken and was replaced). Replace Oil pan Gasket. Remove and replace Crackshaft Rear Oil seal.All Completed and repaired $1308.00.On Sept 7th, the vehicle was completed and pick up by my wife as I was out of town. On Sept 20th upon my return I returned the vehicle to the shop as the situation with the vehicle running and not restarting was still persistent. Upon further examination and diagnosis it was discovered that there was a potential failure in the ECM which had caused damage to the fuel injectors, Fuel injectors Replaced.Upon reassembly the ECM was tested to see if it would reset and run the car accordingly. It did not. A used ECM was found, it was tested and functioned properly and installed, however it could not be re keyed to function the vehicle properly. This is now January of 2020. The Jaguar dealer was contacted and the vehicle towed to that location to be reprogrammed with factory information. Your service representatives contacted me stating that it could not be reprogrammed and a new ecm was recommended. $2545.00 --- Sub Total .. $7178.00 I agreed that as long as the new ecm would repair the problem to go ahead and replace it.Jan 2020 to Present. Jaguar Dealer .. Attempts were made to briefly reprogram the key with the used ECM, this failed. It was recommended that a new ECM would be needed and this would resolve the issue with the Car. Correcting the problem with the vehicle not starting after running. The ECM was ordered and installed, now the vehicle would not engage in reverse, so once again a technician who likes to pull and replace parts that aren’t broke.. rather than a mechanic who tries to repair problems decides to reprogram the computer with the assistance of tech support in England. However, now the vehicle would not even start when cold, once again tech support in England had to be contacted to reprogram the SO CALLED PERFECT BRAND NEW ECM, at this time the vehicle was not even functioning as well as when it was towed there from the other shop.Thru all of this the vehicle has maintained the original FACTORY BUILD problem. It will now run but it does not start after running for more than 15 mins. Your Jaguar dealership in conjunction with Tech support in England, feel that the computer chip that controls the dash instrument panels and function needs to be replaced. (another guess I’m sure) because no one can figure out this FACTORY DEFECTIVE VEHICLE. The dashboard instrument panel is no longer made and cannot be replaced is my understanding from the dealer. Although there are many used ones available online. Nor has anyone thought to repair the recalled electronic emergency brake system, which could be part of the problem, but whatever. I have come to the conclusion that this car with 97000 kms was parked in some garage for years because the people that owned it could not afford to attempt to fix the INFAMOUS ELECTRICAL PROBLEMS with JAGUAR. I am tired of waiting for a car that cannot be fixed and will not be fixed on my dollar any further. So I give your company the opportunity to do the following: 1. Repair the car and return it at your cost. 2. Or remove the parts I paid for and replace them with the one that have been removed. Since I asked for the parts that be removed be returned to me. They should still be there 3. Supply a used vehicle to me worth that same approximate amount that I have incurred at no cost. $15000.00.4. Allow me to come and get my car, at no cost and I will find a real mechanic to repair it.It is unreasonable that this car, with this mileage is anything but a factory lemon. Its issues are ongoing and it is ridiculous that such garbage should be sold as a luxury vehicle or under any other designation. I do not feel I should have to be out of pocket for a factory defective car. So your company can make the RIGHT choices here or I can proceed as needed.

Raymond of Radium Hot Springs, BC
consumeraffairs.com


The dealer has had my vehicle, a 2010 Jaguar XF, for over a week now. I simply had a TPMS (Tire Pressure Monitoring System) Fault light go on in my dashboard. The tire pressure on all four tires was fine. They keep diagnosing the problem with NO positive results. My bill is presently over 2K and after nine days of being in at the dealer, it still is not fixed.

Tom of Laurel, MD
consumeraffairs.com


Almost a year ago, I purchased a new Jaguar F Type. LOVE THE CAR. BUT, customer service is by far the worst I have ever experienced. Let me start in the beginning. The Car was new. So new, the dealerships had limited number of models available and they simply took their allocations and "customized" what they wanted so I was presented a list of cars due in. My car was listed with all options which included "rear view back up camera". The car came in and the window sticker said the same. I took the car home and could not get the rear camera to come work. I just figured I was doing something wrong. The car is very advanced. So I took it to the dealership and after fiddling with it announced that it did not have a back up camera. The next day I had a revised and laminated window sticker in my mail box that removed the camera and I was assured that It was a mistake and I did not pay for the camera. I was upset as everything I had read said it did have it but I figured no problem, I would simply add the camera. I even entertained thoughts that because they had made the mistake that Jaguar USA might pay for the camera or compensate me in some way. Boy was I wrong. Not only was I quickly informed (from everyone from my sales person to a Rep from JAGUAR USA) that because it was simply a clerical error and I had not paid for it, not only would they not assist me but that the camera "COULD NOT BE ADDED TO MY CAR". It was explained to me how the car was so sophisticated that it could not be added. This has been reiterated to me each time I inquire about it and I must say it might be the single most frustrating thing about this whole ordeal. I am far from a master mechanic but I have installed back up cameras on other vehicles and I know you simply install camera, hook power to reverse activated lights and interface with radio head unit. Frustrated, I said, "Please order the camera and harness needed and I will install or find an aftermarket provider that will." That was 9 months ago. I have checked with parts on 4 occasions since then and yes, they ordered the camera but I just can't seem to get them to get me the harness required.Next, I scheduled a visit to the service department on Jan 6th because my center air vent which goes up and down quit going up and down. I also order a new compartment (not under warranty) changing the small compartment between the seats to something I could store a little something in. It in March 1st and I have yet to be called. When I did send an email, I was assured by the service manager (Karen **) that she would see what the issue was. She emailed me and informed me my "part" was on back order. I emailed back and asked her to confirm that there were multiple parts on order and asked that she confirm exactly what was on order. I have not heard anything back. In fact, my reply emails from her email is now getting bounced back....almost like my email is blocked???In ending, this is by far the WORST SERVICE EVER. And ironically it is the most expensive car I have ever bought. I have bought a Mercedes from Crowns sister dealership co-located with Jaguar and service was excellent. Simply stated, when paying $104K for a new car, I expect to be serviced better than when my 1978 Chevy Vega needed a starter but that 20-year-old kid got far better service than I am getting today. Jaguar should be ashamed for releasing a car they cannot support.

Tim of Indian Rocks Beach, FL
consumeraffairs.com


Four weeks ago I purchased a XF. So far I have not received any call from anyone at the dealership or from Jaguar USA to ask about my experience with the purchase transaction or any concerns with the vehicle. And I do have some questions and relevant feedback. Last week, my daughter purchased a Hyundai Tucson and she has already received calls both from the dealership and Hyundai USA asking for her feedback and if there was anything they could do to enhance her experience. Amazing!! Jaguar has to go a long ways before it can hold a candle to the Japanese and Korean counterparts.

Balan of St. Charles, IL
consumeraffairs.com


I have a 2012 Jaguar XF: Cost me $2,550.00 repairs for premature injector failure on bank 2, cylinder 2, 4, 6, 8. This is a Jaguar design or parts issue. After writing a letter to Jaguar getting them to call me and they are "checking into it". I actually work in the automotive manufacturing industry and wouldn't take any of the general lame excuses... Today my wife's Jaguar 2012 XF just been diagnosed with the same failure. After this is over I will be at the BMW dealer... These jags look great... but beware these don't hold up without very expensive repairs.

George of Trussville, AL
consumeraffairs.com


They don't come even close to Mercedes Benz in car quality, service experience and overall technician competency. The car has been presenting a suspension issue and they state is normal suspension noise. Totally baffled with their communication. It's been a total nightmare.

Andres of Miami, FL
consumeraffairs.com


In 2018 I leased a Jaguar FPace, this was the first and last time I will ever waste a dime on a leased vehicle. I was having issues with the vehicle shutting off at stop signs and when I would pull into a parking spot, and it was not the auto engine off, the car would fully turn off, they took it in and said they could not find anything wrong with it. It continued to happen and the second year when I took it in for the regular maintenance they stated it was some ground wire issue and a computer update and it should be fixed. It happened again several months later when driving the whole screen on the navigation and radio went black and restarted and the car did as well.To add insult to injury when I called about the vehicle issue they said they could not take it back as I hadn't had the issue three times. Then at 15k miles I was driving and the car started pulling and the engine light came on, the engine pulley completely shattered and left me stranded on the side of the highway with about $500 in groceries in my trunk. I called Jag and they came and collected and fixed the car. Now the lease is ending, I have called Jag financial group at least six times to get a copy of my lease agreement and payoff that they never provided in the beginning and it took me separately calling the dealership after three months of trying to get it from Jaguar financial to get a copy.Every single time I have called Jaguar financial the payoff amount has been different than my contract payoff amount. They are trying to add on extra unwarranted fees for property taxes on a vehicle I don't own after I sent the affidavit that shows I do not own property taxes. They received the affidavit over a month before the lease ended and after a month they still refuse to process it even with me calling daily. I have spent at least six hours on the phone with them in the past month and no resolutions. Now if I don't pay off the car by the end of lease date I get another 106 in fees added on since they still haven't done anything to remove the incorrect ~200 in taxes they are trying to charge.

Maria of Austin, TX
consumeraffairs.com


I have owned a 2011 Jaguar XF S/C with 25,000 miles for the past 4 1/2 years and have been very pleased with the purchase. I bought the car from a dealer about 60 miles from where I live. This has been the most satisfying car I have ever owned, and I have owned quite a few high-end sedans. The car is beautiful, fast, quite and safe. I look forward to seeing it and driving it any change I get. It is a perfect size, fast and RELIABLE.The only service or reliability issue was an initial "check engine" light, I was told that I didn't tighten the fuel cap well enough TWICE by the assessing dealer. On the third episode, after being sick of taking it to the dealer, I call Jaguar and they towed it to Portland, Oregon dealer where the problem was found to be a vapor leak near the fuel tank and was fixed. It has stayed fixed. The yearly service has been the only other trips to the dealer, and have been uneventful. Note that all service was free for 5 years with 2011 vehicles. The battery died at 2 years, and I replaced it on my own, and the soft performance tires only lasted about 18,000 miles as expected. Would I buy it again? IN A HEARTBEAT!

stephen of Dallas, OR
consumeraffairs.com


Very disappointed with JLR customer services. It is clear that the customer is not a priority and issues all issues with your car are your fault not Jaguars. I have an F Pace that is two years old and have an hole in the carpet caused by a design defect. Plus now the chrome is pealing on the centre control consol. Both not covered under warranty as Jaguar are perfect and do not make mistakes and have no quality issues... Customer Services make you unwanted and Inchcape in Derby West Meadows are a shambles. Customer care goes straight out of the window. For sure I would never buy another vehicle from JLR and never endorse them. Then they tell me there is no escalation above the customer services gods and retraining in values needs to be readdressed.

Paul of United Kingdom, Other
consumeraffairs.com

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