Hyundai
Hyundai

Hyundai Repair

Hyundai Motor Company, often abbreviated to Hyundai Motors and commonly known as Hyundai, is a South Korean multinational automotive manufacturer headquartered in Seoul, South Korea. Hyundai Motor Company was founded in 1967.


Automobile Repair

Hyundai manufactures cars that owners have come to trust. Even a trustworthy autos require occasional maintenance or repair, however. If you’re in need of Hyundai Auto repair from experienced professionals, your local Auto Helper can help.

The vehicle is not starting
If your vehicle either takes a long effort to start, or the vehicle just won't start by any means then the most predictable issue can be a dead battery.
You need to be very observant in order to correctly identify and troubleshoot such an issue with your vehicle. If In response to turning your ignition key the vehicle is totally silent then the issue is with the battery or connecting terminals for sure.
If there is a cranking sound while ignition then the issue might be with the fuel intake or the spark plug.
In any case, you can arrange a tow truck or if possible can jump start your vehicle using a jump starter kit to safely reach a nearby workshop for further investigation of the issue.

Engine Over-heating
Continuous over-heating of an engine can root for it to burn out. Engine temperature is shown with the help of a gauge on the dashboard –you do not want it to keep spiking toward the H on the meter.
Following are the major causes of engine overheating:
• Your vehicle might be over-burden, exceeding the load index rating
• Vigorously driving in the rough terrain
• Speeding 
• Absence of oil or coolant

Excessive fuel consumption
In case you are realizing that you are requiring frequent fuel top-ups more often than it should then there is a serious issue. This not only increases the chance of you getting up stranded on the road but also being really expensive.
Following are the major reasons for excessive fuel consumption:
• A faulty fuel injector
• Bad driving habits – accelerating quickly and unnecessarily
• Bad oxygen sensors
• Bad air filter
• Incorrect tire pressure
• Using an uncertified motor oil
• Your spark plug is misfiring

Battery
The battery is one of the principal components of a vehicle that it needs in order to work appropriately. The life expectancy of a battery is around 5 years. The battery comprises lead and highly corrosive acid. A normal problem that occurs with batteries is bad terminals. 
By applying lubricants on the terminals of the battery you can keep the battery fit as a fiddle. In case you are not a big fan of maintaining a battery, what you can do is buy a maintenance-free battery, which will work for a very long period without any issues.
However, you can do the following to ensure the proper functioning of your battery:
1. Inspect battery terminal
2. Inspect the connecting wires of the battery.
3. Check the water level, if needed add distilled water. Be careful!
4. Using the voltmeter check the battery voltage for the output of 12 volts.

Out of gas
This might happen when you run out of gas in the middle of the road because you were not paying enough attention to that fuel gauge, a warning light is not working or the fuel gauge itself is not working.
Make sure that you have a working fuel gauge and warning light, if not, you need to promptly visit a workshop to get it fixed. In addition, you need to periodically keep checking your fuel gauge for gas level.
Some people recommend reserving gas in a separate tank and having it all-time in your vehicle, however, in some states this is illegal due to the chance of explosion or worst.

Brakes
The most prominent issue among the most perilous issues is a bad brake, brakes normally wear out after some time. It is very imperative to stay aware of the upkeep of the brakes in terms of safety. Try to get the issue fixed before you face an evident disappointment.
Brake pads and rotors wearing out substantially more rapidly than anticipated – it commonly occurs due to the manufacturing fault. If you suspect such, make sure to consult a professional as soon as possible. Faulty brakes can be very dangerous.

Tire wear
It may not be realized when driving that your vehicle's tires are unevenly worn, however, worn tires can be risky because of their diminished grasp out and about. Make sure you do a proper inspection of your tires once a week and if possible every day. Walk around your vehicle to perform a speedy tire check, this will let you know whether your tires are worn out or not.
You can reduce or avoid tire wear by rotating your tires every 6000 miles. This will increase the life of your tire and reduce the rate of tire wear.

SOURCE: https://yourstory.com/mystory/beginners-guide-for-troubleshooting-basic-car-prob/amp



Hyundai Repair

Hyundai service

Hyundai help

Hyundai assistance

Hyundai maintenance


Product Reviews:

My 2007 Elantra SE was just totaled this month. This car is one of the best
My 2007 Elantra SE was just totaled this month. This car is one of the best cars we ever had. It still runs like a top but the rear end damage totaled it. This car never needed anything besides regular maintenance. It now has 230,000 + miles on it. It was very comfortable, peppy car and it will be missed! This was a great car and I will buy another one.
Published: February 27, 2015
Mark of New Ipswich, NH
Source: consumeraffairs.com

Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 time
Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 times, now 55000). Went for a vacation & when I was back, suddenly no AC. Went to the agent and I was told that the AC has to be replaced all compressor, expansion valve, ... etc. I am 8 months after the warranty. The question is: if the regular maintenance doesnt protect your car from a sudden big problem (temperature here is around 49°C), why I have to do it? Either the car is junk and this is the normal lifespan, OR I was deceived by the agent just to pass the warranty and fix it CASH.
Published: July 28, 2015
Alaa of Riyadh, Other
Source: consumeraffairs.com

I love my Hyundai Tucson. I love the performance and durability. It is a 20
I love my Hyundai Tucson. I love the performance and durability. It is a 2016, and I love all of the added features. Since I am 75 years old I particularly like the warning when I want to change lanes, that there is another car beside me. I also like the backup screen especially at night, and a warning if a car or person is coming behind me.
Published: May 1, 2018
Janet of Richmond, VA
Source: consumeraffairs.com

It was in decent condition and within my budget range. I like the gold colo
It was in decent condition and within my budget range. I like the gold color and its good on gas. Its reliable and comfortable enough to get to and from where I need to be. Otherwise, its an average car with average features and has some issues, but thats typical for a used car. Maintenance is expensive, I wish it wasnt as much to upkeep. Its also an older car, so its features work but are pretty dated. Also, the beige upholstery is god awful and dated.
Published: June 15, 2018
Lola of South Yarmouth, MA
Source: consumeraffairs.com

I have a Hyundai Elantra 2009 with 60,500 miles. My power steering went out
I have a Hyundai Elantra 2009 with 60,500 miles. My power steering went out at 60,400 miles. The repair including labor was $2400. Hyundai Inc. has refused to make reparations on this because they said I had car fixed at a private mechanic. My case number is **. There’s no money refund.
Published: January 6, 2012
Susan of Hillsborough, NJ
Source: consumeraffairs.com

I bought a 2016 Rally Edition Veloster, I have had nothing but problems wit
I bought a 2016 Rally Edition Veloster, I have had nothing but problems with it. I have already had to take it into a body shop to get the paint fixed twice and I am looking at more work now. I was told by the body shop that it’s not the issue with my paint but the metal underneath being defective. They gave me an estimate of approx $3000 to get this work fixed. Now no one from Hyundai or the dealership wants to help me out. I keep getting the same answer. Very disappointed since this isn’t my first Hyundai. It’s my 5th. So now I have a 2 year old car that is rusting from one end to the other. Oh yeah, forgot to mention it just got towed into the garage for the second time in a year for breaking down.
Published: May 27, 2019
Sandra of Lagaceville, NB
Source: consumeraffairs.com

My wife, 64, was driving out one owner Hyundai Accent on a private road abo
My wife, 64, was driving out one owner Hyundai Accent on a private road about 15MPH when the airbags suddenly deployed without any impact occurring to the vehicle. My wife received severe bruises on both arms and the face and the windshield was shattered by impact from the passenger side airbag deployment. We were fortunate as she was going very slowly and there was no other traffic... Had she been in busy traffic or on an interstate, there would probably have been a major collision and severe injury or possible death. Hyundai local dealership (Perkins Motors of Colorado Springs) was appraised of the problem but refused to do anything. When we contacted Hyundai HQ consumer affairs we were told that they would send us a packet of papers to be filled out and returned to them. They would then let us know in six or eight weeks whether they would do anything. The car is undriveable... And my wife will never drive it again after the scare she received together with the potential for a much more horrible outcome than actually occurred.Hyundai seems to have no interest in seeing the vehicle and figuring out what may have gone wrong and whether it might be a risk factor for other owners as well, despite the obvious implications of consumer risk when airbags inflate without any cause. I volunteered to haul the car to the local dealership at my own expense and inconvenience and they responded that they would not look at it even if I did so unless I agreed to pay for all repairs in advance. One would think that they would care to find out what might have gone wrong. All in all, it has been a horrible experience and the worst customer service I have ever experienced. Note to all Hyundai owners: I would have to recommend that you NOT drive your vehicles as the potential for a major accident is very real and, like other manufacturers in the past, Hyundai seems to feel no sense of urgency in finding out what the core problem is and fixing it.
Published: October 9, 2014
Kenneth of Woodland Park, CO
Source: consumeraffairs.com

This is how they rope you in to buying their crummy cars “We have America
This is how they rope you in to buying their crummy cars “We have American’s best Warranty.” Don’t ever expect to use it though when you need it. They’ll do everything in their power to get out of having to pay to fix your car when something goes wrong. In my case, my whole electrical system fried within less than two years of having the car. Thinking I had “American’s Best Warranty” I thought, no big deal I’ll bring it in and they’ll fix it. Well, no, they tried to claim an animal chewed through my wires so it wasn’t covered by the warranty and I had to go through my insurance to have it fixed. Mind you, this is before I found out there was a class action lawsuit filed against this company for cars with unexpected engine and electrical failures and them failing to make repairs and weaseling their way out of them. They kept my car for 10 weeks trying to fix the issue and every time they fix one issue they would call back and say “oh turns out this is also wrong with your car because of the animal, you have to go through your insurance and put in another supplemental claim.” After 8,000 paid by my initial insurance claim and two supplemental claims of a 1000 a piece and a 500 deductible from me, they gave me back my car that still doesn’t work and still having electrical problems. Their response, we’ll diagnose the problem for 300 dollars to figure out what’s wrong with it now and now they want me to put in another supplemental claim due to another wire that was frayed due to “animal damage.” I can’t even trade the car in because no other dealer wants it due to all the problems and I still have 12,000 left to pay and a car that doesn’t function right.
Published: September 24, 2021
Joseph of Midland Park, NJ
Source: consumeraffairs.com

I purchased this car 6 months ago along with an extended warranty. I was dr
I purchased this car 6 months ago along with an extended warranty. I was driving it the other day and it just died on me while I was on a busy street! I put the hazards on and put it into park and tried to restart and it would not. I got it towed to the dealership and they inform me the engine has seized and it will cost me about $8000 to fix it! The oils burned up and caused it to seize!
Published: February 15, 2016
kim of Escondido, CA
Source: consumeraffairs.com

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assuran
I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.
Published: September 8, 2011
Geoffrey of Dripping Springs, TX
Source: consumeraffairs.com

Very happy with my 10 year old car. Bought this Sonata brand new. 10 years
Very happy with my 10 year old car. Bought this Sonata brand new. 10 years later I still drive it. I have 156,000 miles on it. I change oil according to book, have replaced battery once. Bought new tires twice. Have not had any major problems. Drive great. I bought it because it had a great warranty. The only complaint I have is with Hyundai service department. They are not very good. Once I learned I could take it any mechanics as long as they use Hyundai parts. Thats the way to go.
Published: December 7, 2016
Patricia of North Tonawanda, NY
Source: consumeraffairs.com

I purchased my first Hyundai two years ago! After hearing nothing but glowi
I purchased my first Hyundai two years ago! After hearing nothing but glowing reviews about the company and the cars dependability. Sadly I cant say I have seen any of that! After 12+ trips to your dealerships for service issues this purchase has left me with nothing but regret. I have taken my vehicle to two separate dealerships in Nashville in hopes of receiving better service. I have time and time again been left disappointed. The car dies while driving down the road and all anyone can tell me is that it must be bad gas or Im letting it get too low before refilling. They have even given me lesson on how to pump gas which is an insult to my intelligence. My touch screen dash went out only to get replaced with a dash that was even more broken than the one I drove in with. I was left to drive around with a none functioning dashboard till yet another could be ordered. Recently after taking it to an outside mechanic even more issues were brought to my attention that in all the times your dealers have had the car were never even mentioned to me! The recall work on my rear brakes (which I was never even informed had been recalled!) wasnt holding up my rear brakes were still malfunctioning and causing wear to my front brakes. In addition to the fact that my cars rotational tires were on backwards! It saddens me to think a company so well noted for its customer service in the twelve times it had my car never took the time to even look at my car long enough to notice such simple things as tires and brakes! This level of neglect has made me feel unsafe to drive a car from a company who can take my safety and the safety of others on the road so carelessly for granted. I initially purchased the car for 16,995 before taxes and now less than two years later they are telling me the value of my car is a mere 8,995. Seeing as how no one has stepped up and taken accountability for these issues it seems my only choice is to go online and post reviews. I just dont understand how this level of service has become acceptable? What happened to your morals and value?
Published: November 14, 2016
Jennifer of Nashville, TN
Source: consumeraffairs.com

We purchased a Hyundai Elantra in 2009 hoping to get at least 100,000 miles
We purchased a Hyundai Elantra in 2009 hoping to get at least 100,000 miles value, but to my disappointment the transmission went after 75,000 miles thankfully was still under warranty. 10,000 miles later the motor in the power steering has gone, which when we went to dealer they informed us the 10yr/100,000 mile warranty does not cover this only transmission & engine, so their bumper to bumper warranty is false. Our personal mechanic has informed us that this is happening frequently. Why has there been no safety re-call? Does some tragedy have to occur before this is a safety recall?
Published: September 22, 2014
Helen of Congers, NY
Source: consumeraffairs.com

Hyundai Azera is a cross between a 4 door sedan and a sports car. 6 cylinde
Hyundai Azera is a cross between a 4 door sedan and a sports car. 6 cylinder gas engine has plenty of power from 0-60 and fuel mileage is 21-27 mph which is decent economy. It is built solidly and provides a smooth ride even over bad roads. GPS and heated seats are standard. FWD provides solid traction in snow up to 6 inches. Lots of good driver safety features at an affordable price. Hyundai’s 5/60/100K warranty is best in the industry. Blue Link app feature provides remote start, SOS, and other invaluable features at a reasonable yearly cost after the original B to B warranty expires. Hyundai discontinued manufacturing the Azera in 2017. The only drawback is if purchased used, the powertrain warranty is reduced to 60K and prepaid MTCE cannot be purchased unless it is a certified preowned vehicle (CPO).
Published: May 3, 2018
Robert of Centreville, Virginia
Source: consumeraffairs.com

My father owned a 2013 Hyundai Elantra. Previously the car had shown multip
My father owned a 2013 Hyundai Elantra. Previously the car had shown multiple failures such as the steering unexpectedly locking or brakes making loud obnoxious sounds. A few days ago my sister and mother had gotten into a car accident. The car had went airborne and went head first and hit a curb. The car is currently totaled and my mother had multiple injuries. The airbags had not opened during the process. This is outrageous and we would seriously like to have this problem solved. Luckily no one was in critical condition, but still this should never happen.
Published: June 29, 2015
Malvinder of North Haven, CT
Source: consumeraffairs.com

2012 Hyundai Touring car - Driving 45 mph. Everyone slammed on my brakes. T
2012 Hyundai Touring car - Driving 45 mph. Everyone slammed on my brakes. They would not lock up. Hit the car ahead at about 22 mph. No air ages deployed even though it smashed in the hood.
Published: November 2, 2015
Michael of Paradise, TX
Source: consumeraffairs.com

Secret room scam artists. Leased a car for my daughter in 2011.. When the l
Secret room scam artists. Leased a car for my daughter in 2011.. When the lease was up we went to buy the car out due to the overmileage on the car and decided she really liked the car. After showing her this fabulous 2014 car they made a very appealing deal to her and she agreed to lease again. They bought her car and said they would pay the overmileage on the car and she is free and clear to lease a 2014. Ohh wait.... You want to keep the same payment??? Well then they said you have to put 1800$ down in order to keep payments where they were... Wait let me speak to my manager...Away to the secret back room to see if deal can be made but first initial this to show what you want your payment to be... Huh? Umm ok? (Btw my husband and I own 5 vehicles and the only place that has a secret back room is Hyundai in Dickson city).Ok long story short she signed and gave them $1800 for this 2014 Hyundai Elantra. 1 month later I got a letter stating I owed the overmileage on the 2011 Hyundai bought back off me to get me into the 2014. When I called Greg (my sales guy) he said he talked to Ray and it was simple mistake, not to worry, its all taken care of. We bought your car, therefore we paid your overmileage...Month 2 I get a second notice that my account on the 2011 is past due with interest $1592.27... Husband and I personally went up and again Ray, max Carlos, never came out of the secret back room but again I was assured it was taken care of, we bought your car... Yet no manager had the time to come out of hiding in the secret room. Finally a collections agency calls me and tells me I am placed in collections for an unpaid balance of the overmileage on my 2011 Elantra! They advised me to go to the dealership and advise them they need to either cut me a check for this amount or be on a conference call with me to clear this up.My husband and I go to dealership and demanded to get on a conference call with the cowards hiding in the back and was denied. I repeatedly kept asking for Carlos to please come out of hiding and talk to us like adults and make the call at the desk we were at. We were then told he couldnt because his computer was different and showed more info than the ones on front. Umm ok? So we said fine we will go in the back where Carlos is and use his phone and computer screen to straighten this out. Ok heres the best part... We were told Its very busy and dangerous back there. My husband responds.. Is there a car on a jack waiting to fall on our heads??!He absolutely denied us a conference call and our issues werent resolved until 2 days later when I contacted the collections agency and told them what I experienced... She immediately called them.. Had me on line and spoke with Carlos who agreed to pay my overmileage like he should have in the first place! Bottom line its a very shady place and they are hiding something or that conference call would have not been a problem!I have never ever been to a dealership like this and dont plan on ever going back... Except with my attorney if I get one more letter. I plan on contacting the attorney generals office, Better Business Bureau (oh wait they were already reported to them) and vow to never ever do business with them again. I never once got an apology but surprisingly they expected me to thank them for trying to help lol. Ummm thanks?
Published: September 13, 2014
Marlene of Jermyn , PA
Source: consumeraffairs.com

I bought my Hyundai Sonata in May 2011 and was happy, until on 15,000 mile
I bought my Hyundai Sonata in May 2011 and was happy, until on 15,000 mile service. My tires were rotated and I started to hear a noise. I went to the Hyundai service and told them about the noise. They called me about an hour after I left my car saying that the noise coming from the tires and the reason is lack of rotation. When I asked why lack of rotation will cause this problem, service manager told me that the way suspension set in my Sonata caused chopping of the rear wheels if they are not rotated each 5,000-7,500 miles.So Dear Hyundai! I did drive many other car brands and never was too strict about rotating the tires in time. It never made this type of terrible damage to the tires. I started to check online and realized that Im not alone! Digging a bit more, I understand now that one of the vectors for the rear wheels suspension alignment is static. This is the source of the issue!I contacted Hyundai customer affairs and asked to make exception and replace my 2 noisy tires now so I can drive my new car without this terrible noise. I said that I will not continue to complain about the strict rotation requirement and will do it as they advised in the service from now on. However, I also said that such exception tires handling should be communicated when they do the service or even when they sell the car. When I did my first, 7,500 miles service at Hyundai dealership, they did not offer me the rotation nor advised that I should do it and why it is important.Hyundai customer service answer was that I should not wait for service or Hyundai to tell me that I need to do a rotation but ask the service to make the rotation. Thank you for this advice! Im now on the list of unhappy Hyundai customers and probably will never go for another Hyundai nor let any of my friends to make the same mistake!
Published: March 22, 2012
Andrei of Greensboro, nc
Source: consumeraffairs.com

I went to the shop for check up on a problem for car not running. They made
I went to the shop for check up on a problem for car not running. They made diagnostic and said it was something with the sensor of the gasoline injection. So I told them to go ahead and repair and they did charging almost $300.00. I went to pick it up and after I got out of the dealer, I started feeling the car with same problem. So I went back to them, this time they said, “Ok, it is weekend and we will check and will call you back.” When they called me back, they said now that it was the transmission and that I need a new one. I was never advised for any problem with transmission even when I use to take the car for service with them and I used to go for any problems with the car to this dealer. I asked them for reimbursement for the false diagnostic and they said they will not return any money. My car has been in the garage since then because I do not have money to repair the transmission. I feel like I was robbed because I paid for anything.
Published: February 15, 2012
Martin of Maricopa, AZ
Source: consumeraffairs.com

I am a soldier and have been in the army for over 20 years, been deployed t
I am a soldier and have been in the army for over 20 years, been deployed to 3 tours. I purchased a 2009 Hyundai Azera Limited addition, with Satellite radio and GPS Navigation package, etc. I was looking between Toyota and Hyundai. I leaned Hyundai way because of the 100K warranty. I was thinking that is a great warranty until very recently when I actually needed the warranty. I did not maintain a book to track my oil changes, etc. I did an oil change in late Oct and purchased an aftermarket oil filter from AutoZone and Synthetic Oil. My wife was driving last week and she said the oil light came on briefly, then the Service engine light came on, then the car stopped running. The car has 88K miles on it and when I checked the oil and it was a little less than a quart low. The oil was not even dirty. I took it to the service dept of Hyundai in Lawton, Oklahoma and they are saying they will not honor the 100K warranty because I don’t have records. I tried to explain that I am a soldier and bought the car in El Paso while stationed at Fort Bliss, but it is a pretty sure bet that they are going to leave me high and dry on this. I have purchased 3 different Hyundais from them and this is the first time I needed to test the warranty. Looks like the 100k warranty sounds good on paper but if they dont honor it, I would have went somewhere else. I know I could go to the military Jag to attempt to get legal advice but Im sure Hyundai has much more money than I have so they could play the technicality cards all day and Im basically screwed. I can assure you I will never buy another Hyundai. I called the Cooperate office and am waiting for an answer back but Im really expecting to get the same answer as the local Service Dept. I really hope Hyundai will do the right thing. I have put my life on the line for this country and never expected to be treated like this from them.
Published: January 20, 2012
Freddie of Elgin, OK
Source: consumeraffairs.com

Briefly, after I got in my car and closed my door, it didnt latch well. I h
Briefly, after I got in my car and closed my door, it didnt latch well. I had been having problems with it lately. So while I was moving, I opened and then closed it again but while I was closing it, the lock mechanism engaged and as it was about to latch and lock, it bounced back open. So I quickly reached for it to grab it as a vehicle was approaching. I was in a parking lot at the time traveling at about 15mph. It had swung open so far that when I reached for it, my momentum shifted in such a way that I actually fell out of the car landing on the pavement. I was traveling at about 15mph. My car struck a parked vehicle. Damage to it was minimal. Damage to mine was significant. No pedestrians were struck, but I sustained a neck injury.
Published: April 3, 2012
John of West Allis, WI
Source: consumeraffairs.com

I have a 2007 Elantra. First, I had to replace the rack and onion at 75000
I have a 2007 Elantra. First, I had to replace the rack and onion at 75000 miles, which is highly unusual for a vehicle. Of course it was just 10k over mileage to be under the warranty. The certified Hyundai dealer told me this was the problem and I had it replaced but the steering still felt sloppy and I made them keep looking. When they finally looked at it they realized the bearings in the steering shaft were worn. They were going to charge me for this but I told them I just paid 1200 for a fix I may not have needed and the dealer did not charge. When I came in to pick up the car the dealer as Lee said they would cover it under the power train -- I still havent figured out how the steering column is covered and the rack was not. I also reported this to Consumer Affairs and they listened but didnt do anything to make it right. Now the car has 85,000 miles on it and it has stalled out when Im going slow or idling. Its happened about 4 times in 6 months and it is very dangerous because its so random. I hate my Hyundai and will never buy another one. Its a great warranty on a piece of junk.
Published: August 1, 2013
Maria of Columbia Heights, MN
Source: consumeraffairs.com

My check engine light came on for the 2nd time in 2 & 1/2 months. I too
My check engine light came on for the 2nd time in 2 & 1/2 months. I took it to the dealership and they told me it was not covered under my extended warranty, which make no sense to me. They said this is because I was not the original owner, since I bought it used & bought the extended warranty, it was not covered. I have spent more time at the dealership whether it was in Illinois or Colorado than I have with any other car that I have owned. The total cost is $119.47.
Published: February 5, 2012
Constance of Cripple Creek, CO
Source: consumeraffairs.com

I bought my 2011 Sonata SE in April 2010. At about 55K the automatic transm
I bought my 2011 Sonata SE in April 2010. At about 55K the automatic transmission began shifting harshly. Within about 2 weeks the shifting had become a hard bang and the car was undriveable. The dealer spent three days diagnosing it but were not able to determine the cause. The manufacturer authorized them to replace the transmission. Over the months that followed, usually at highway speeds, the vehicle routinely surged in RPM from 2000 to 5500, but did not surge in speed.Two weeks ago, at 91K, the vehicle began to experience very delayed shifting from 1st/2nd and 2nd/3rd, surging in RPM before each shift so that when the shift occurred the vehicle speed increased excessively creating a jack rabbit start. This week while driving at highway speed the transmission jolted dramatically, the speed dropped, and the RPMs rose. I figured it had gone into limp-home mode. I parked the car, verified that it was in 4th (by placing it in the manual shift position), and called the dealership. I let the vehicle sit for a couple of hours and found that it drove normally. I took it to the dealership where they pulled codes which indicated an incorrect setting for gear ratio at 6th gear. This seemed odd to me since thats all electronically/programmatically determined, and it made me wonder if they had downloaded the most current transmission control module program when they installed the second transmission. They are now installing the third transmission under the 100K Powertrain warranty. I have not yet been notified to pick up the car.I am very concerned for several reasons: (1) The erratic transmission behavior has me afraid to drive the car, especially at highway speeds. (2) I am very concerned that sometime in the next 35K to 55K Im going to have to replace the transmission - and that it may fail due to not being properly programmed or installed. I have not yet heard back from Hyundai Consumer Affairs.
Published: February 21, 2014
Wayne of Murrieta, CA
Source: consumeraffairs.com

Zero Rating if possible. I dont really know where to begin with this brand
Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.
Published: December 5, 2018
Sedric of Florence, SC
Source: consumeraffairs.com

@Hyundai Consumer Alert: My new Kona (8K miles) left me stranded 300 miles
@Hyundai Consumer Alert: My new Kona (8K miles) left me stranded 300 miles away from home, but @Hyundai Consumer Affairs doesnt care! Gas light illuminated and car is fully depleted of gas within a few miles. Roadside assistance brings small amount of gas, but car wouldnt go more than 40 mph on the interstate after refueling. Dealer returns car with note that no problem existed. Rental reimbursement claim denied We still dont know what is wrong with our car. Poor customer service. Declined my rental reimbursement claim. No way to appeal a reimbursement decision -- Per our case manager, Robert -- theres no one higher in the company with whom I can speak to about our concern. Design flaw that negatively impacts driver safety.
Published: September 13, 2019
Kristi of Brookeville, MD
Source: consumeraffairs.com

I paid 36,853.00 for a Sonata turbo Tech pack and came with a FOD. Chrome t
I paid 36,853.00 for a Sonata turbo Tech pack and came with a FOD. Chrome tailpiece rusted within in the first week. I examine carefully several time where this dusty rust came from. Why I have rust particle in top of the tailpipe every day? UMMM To repair I have to paid 400.00 dollars to the body shop to remove the bumper cover and surprise, we found metal shaving in the cavity of the bumper frames were the two bolts hold in place the uni-body and the bumper frame. We have photos and planning to reporting to BBB. Manufacturers corporation sometimes they have angry employee damaging the products to make the company look bad. The quality control department for Hyundai is completely responsible for any FOD left in a car. The dealer was notified, they dont care. I submit all the evidence to Allstate claim department. Total repair 650.00.
Published: January 28, 2015
axel of Jacksonville, FL
Source: consumeraffairs.com

Hyundai is NOT committed to the safety of its owners. Despite a nationwide
Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.
Published: October 28, 2013
Greg of Houston, TX
Source: consumeraffairs.com

I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/
I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/35 mph. I hit a parked car. My car suffered passenger damage. It separate my dash inside the car on passenger. I had my 4 children with me. None of the 6 airbags in the car deployed, when they should of. I dont feel safe in my car anymore. What can I do about this? Also I seen where my car is on the list for counterfeit airbags as well.
Published: June 19, 2015
Kim of Washington Ch, OH
Source: consumeraffairs.com

I had my 2007 Hyundai in to my local mechanic for an oil change and they to
I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.
Published: December 11, 2011
Jackie of Somerset, NJ
Source: consumeraffairs.com

If i could give this place negative stars I would. STAY AWAY FROM THIS PLAC
If i could give this place negative stars I would. STAY AWAY FROM THIS PLACE.. This place is the effing worst. I get a notice of a recall on my car so I make an appointment to bring my car stating that this is for a recall ... The lady takes my info ... vin number and all tells me exactly what I need done... I have to take the day off of work to get the service done only to find out that day they dont even have the part available. You would think someone would of called me beforehand . I had reschedule. .. I take it back on my scheduled date only to be told Oh this is an all day thing youll have to bring it back another day. I informed the guy as calm as I could that this is the second time Im here for this same issue I was scheduled to come in why wouldnt they again tell me this over the phone. He asks me can you leave it over night. I told him I was prepared to leave and have a ride home waiting... As long as I can get it back before Monday Ill be good. He said yeah itll be ready tomorrow. Ill call you. Never got a call back. That was Saturday. Today is Sunday Im calling like crazy to get a status on my car only to find out they are closed today. So unprofessional. I will never deal with this place again. Im finding out info on how to complain to corporate.
Published: February 22, 2015
rich of East Meadow, NY
Source: consumeraffairs.com

I bought an extended warranty to 10 years/100,000 miles. Yet, anytime I hav
I bought an extended warranty to 10 years/100,000 miles. Yet, anytime I have a warranty issue Hyundai refuses to honor the warranty. Radiator fails - they decline, O2 Sensor fails - they decline, Struts fail - they decline. What did I pay additional monies for to have the extended warranty?
Published: April 24, 2015
gary of Mesa, AZ
Source: consumeraffairs.com

First of all, I love your vehicles. But your finance company leaves a lot t
First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.
Published: February 16, 2012
James of Columbia, SC
Source: consumeraffairs.com

Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oak
Starter of my 2011 Hyundai Sonata went out on August 1, 2012. I work in Oakland so I managed to get it back to Fresno. I took it to Lithia Hyundai Service department. Heath ** was the assigned service advisor. He said they will take a look and get back to me. Well, Lithia replaced the starter and said there was a recall on something regarding the starter. I picked up my car on August 3rd. While driving on August 6th, without warning, smoke started coming from hood area and shortly after a flame. I managed to pull off road to a parking lot where the car died. I immediately called AAA to tow to Lithia. While waiting, I took pictures. Service department was closed so I left in lot until morning. I returned to tell what happened. Heath said they would take a look. He called 20-30 minutes later to tell me engine has hole.Mind you, in returning my car the first time from the starter repair, I was told and given paperwork stating everything else was good. He recommended two tires, an air filter, and front brakes. He assured me everything else was okay. Now one month later, I called to find out whats going on with my car. Heath told me he wants to repair because he can make $7,000. I needed to bring him a receipt of my oil change. I have done that and my car is still sitting in service department at Lithia Hyundai. I called every week but get he hasnt heard from Hyundai yet. I asked him to call me when he does, the pictures hes sending and he didnt comply. He told me it would be done by the afternoon. I went to Lithia and my car was still sitting outside in back of shop. I went back on Saturday and it was on a lift.Heath was not in and no one else could answer my questions. I was told everybody handles their own cases. I returned that Monday and Heath told me he sent pictures and docs. I asked for copy. He refused. He just gave me pictures. I dont know whose car that was from. I have since called every week. He said he has no answer yet. I have been away from work since August 2nd. On August 24th, I lost my job of 18 years. I am not a happy camper. My car is new and has little mileage and it should not have caught fire.
Published: September 13, 2012
Joy of Fresno, CA
Source: consumeraffairs.com

On June 2020, I purchased a Palisade 2020 at Lougheed Hyundai. The car was
On June 2020, I purchased a Palisade 2020 at Lougheed Hyundai. The car was purchased new. I quickly discovered that this car is in fact was damaged during the manufacturing process. Or, this may have been the result of damage incurred by workers at Lougheed Hyundai, which was then covered up. After a few days of having the car, I went to an automatic car cleaning service. After completing the wash, I noticed discoloration on the car body near the wheels (near the back passenger door) because its paint peels off.What bothered me with my experience at Lougheed Hyundai is the terrible customer experience and the general manager doesnt care of the customer. He offered me to repaint that part which is included in the warranty or he can replace that part of my car with a another new car!! So it might have been happened for my car before I purchased it. As a new Hyundai customer this is a very disappointed experience which I never had with different manufacture.
Published: July 29, 2020
Zahra of Port Coquitlam, BC
Source: consumeraffairs.com

When the spring detaches it rubs on the tire. The spring heats up and burns
When the spring detaches it rubs on the tire. The spring heats up and burns through the tire in 20 seconds, then you will not be able to stare, the car crashes and you may die.
Published: March 7, 2015
michael of Exeter, RI
Source: consumeraffairs.com

Bluetooth has never worked since May 1 on a 2012 Sonata. Dealership threw m
Bluetooth has never worked since May 1 on a 2012 Sonata. Dealership threw me out and told me that I would get arrested if I go back. Even Hyundai told me you just have to deal with them.
Published: October 5, 2012
James of New York, NY
Source: consumeraffairs.com

This is typical for dealerships but theyre not long for this country. I hav
This is typical for dealerships but theyre not long for this country. I have a senior citizens vehicle in my shop with a faulty block that was faulty from the manufacturer. I attempted simply to very parts through Hyundai and they said, You have to prepay in order to get the parts and two days later they might have the parts in the dealership. The parts for example are pistons, which with the dealership are $90.00 each for a grand total of $400 and change after taxes and other frivolous charges. The exact sane parts coming from Thailand at another place is $90 out the door, including shipping AND you receive at your door the very next day. These people are greedy and worthless. Their products stink! Their service sinks! Their greed is obvious! AVOID LIKE THE PLAGUE!!!!
Published: February 10, 2020
Larry of Simi Valley, CA
Source: consumeraffairs.com

On June 13th, I noticed a rattling when I stepped on the gas of my 2008 Hyu
On June 13th, I noticed a rattling when I stepped on the gas of my 2008 Hyundai Sonata. By the time I got to my destination, the car was making such a horrible noise; there was no way it could be driven further. I called the Hyundai customer service number to arrange to have the car towed to the dealer and to make sure my warranty would cover the issue. I was assured that I was still covered under the 10 year 10,000 mile warranty. The following morning, the tow truck arrived and took the car to the dealer. Later that day, the dealer called me to inform me that I would need a new engine and that my warranty would not cover it. The engine would be a used one with 71,000 miles on it and would cost $5600 not including labor. Of course, I immediately called Hyundai and was told that I was misinformed the previous day and that I did not have the 100,000 mile warranty because I was the second owner. They assured me that they would cover the tow and the diagnostic charge but they would not cover a new engine. The reason I bought the car and not the Nissan Altima, which is a much nicer vehicle, was for the exceptional Hyundai warranty. I spent the next few hours on the phone with quite a few rude customer service representatives before I reached a supervisor. I stated my issue for the umpteenth time and he once again told me that despite the fact that the car is only four years old, it is not their problem as the warranty is up. So basically, Hyundai is saying that it is acceptable for a four-year old car to have a blown engine and too bad for me. I am a single mother who has recently been unemployed and I am still paying for this car. Suffice it to say that I will never buy another Hyundai again and I will certainly let everyone I know what my experience has been.
Published: June 15, 2012
Gwynne of Lanoka Harbor, NJ
Source: consumeraffairs.com

While driving on highway the engine suddenly stops, all lights on instrumen
While driving on highway the engine suddenly stops, all lights on instrument panel came on. Car would not start so had it towed to my mechanics. No diagnostic codes showed up on computer. After he did some research, said this was a known problem, by Hyundai, with the 2.4 L engines. Had it towed to dealership and while there a salesman told me I was the 4th person to bring in a Hyundai vehicle with the same problem. Why isnt Hyundai taking responsibility for this problem? Now I have a car that wont run, no money for new engine (which I feel I shouldnt have to pay for) and car payments to pay. What can I do? Waiting on dealerships response.
Published: September 11, 2015
Edna of Columbia, NJ
Source: consumeraffairs.com

I was in a side and front end collision and my left side airbag went off bu
I was in a side and front end collision and my left side airbag went off but my driver air bag did not after trying to avoid a head-on collision with a dodge truck. After the truck hit my left side, I ended up going through a wire fence and hit a steel pole and a cedar tree before my car stopped. After all that no steering wheel airbag. This on 11/14/11 at 6 a.m. Im feeling pain and Im not happy at this point.
Published: November 16, 2011
Lolly of Lampasas, TX
Source: consumeraffairs.com

Ever since I bought this car three years ago, I have had nothing but proble
Ever since I bought this car three years ago, I have had nothing but problems. When I turn the steering wheel left or right, in both drive and reverse, it car sounds like you are going up a roller coaster. It clicks so loud! I have replaced tie rods, CV joints, and anything else that was the cause for the clicking over the last 3 years and the car still makes this noise. No one can seem to figure that issue out. In three years, I have replaced the tires 4 times, the brakes 7 times, multiple studs and bolts, and the rotors three times. Its like the car eats anything tire & brake related! Last year I began experiencing what could only be described as the car losing power right in the middle of driving.Also when I would turn the car on, it was so incredibly loud that I thought it was going to fly away or explode. While driving it would jerk so hard to where I thought I was going to break down. It would get stuck staying around 3000 rpm and wouldnt shift past that so going faster than 50 was hard and scary because it felt like the car was going to shut down and sounded like it was going to overheat or blow up. This was brought to the attention of Laurel Hyundai and I was informed that an engine recall was opened on my vehicle, but nothing could be done until the car actually stalled out, caught on fire, the check engine light stayed on, or began showing the required symptoms of engine failure under the recall qualifications.On May 7th of this year, I was driving up hill going approximately 40 mph on a very busy road. I was approaching a stop light and when I went to start slowing down, every light on the dashboard lit up, the car stalled, I couldnt turn the steering wheel, and I couldnt stop the vehicle! The brakes wouldnt even work! I started rolling down the hill backwards and applied my emergency brake. Since my foot was still on the brake, I was able to put the car in park after it stopped rolling backwards and I turned the car off. I tried turning the car on three times and it wouldnt turn over. I tried the fourth time and the car turned on, but the oil lamp light was blinking and the check engine light was illuminated.Mind you I had my 7 year old twin daughters in the car with me when this happened! I immediately drove it to Laurel Hyundai. I was told the car would need to be tested for some sort of noise and if it failed that the engine would need replaced under the engine recall. It did fail the test and I was told that it could be two weeks or two months before they would get the new engine in and I would get my car back. I was given a rental car that got 12 mpg and cost $72 dollars to fill up each week. I did not get my car back until May 31. I only drove it from the dealership back to my house, which is less than 2 miles away. I parked the car and did not drive it again until the next morning when went to get gas. When I started backing out of my driveway, I noticed a giant puddle of oil.I also noticed that when I would apply the brakes, the brake pedal would make a noise, almost like a rubbing click, like there was air in the brake line. Not only could you hear the noise outside of the car, but you could feel it in the brake pedal. Less than 18 hours after getting my car back I had to immediately take it back to the dealership. On my way there the car started making a very loud clanking noise. I parked the car and 3 salesman, the lot manager, and another customer heard and confirmed the clanking noise and the oil leak. It was suggested that it sounded like a heat shield or even a tool being left somewhere in the engine when it was replaced. Because it was Saturday the service department was closed.I was told that I would need to just come back on Monday when the service department opened. The lot manager told me that it wasnt safe to drive the vehicle with it leaking that amount of oil because it could catch on fire. I also did not want to drive the vehicle until Monday because I did not want to make the clanking noise any worse! The lot manager did help me out and provided me with another rental to drive. I asked if the rental could be something more efficient on gas because I just filled up the last rental car that I had the day before, which cost me $74 dollars, and just put $40 in gas in my car and I was not going to fill up a third car. He obliged and gave me one of their vehicles from the lot as a rental.I was contacted on Monday and told that it was leaking oil and it would be fixed and that the noise was from bad front brakes. I just had brand new brakes and tires put on the car in January of this year so I did not believe that, but like I mentioned before, the car literally destroys tires and brakes beyond anything that can be considered normal wear and tear. I was given my car back the next day and sent on my way. On June 24th I had to take the car back because it was still leaking oil!! They fixed the leak for a second time and I was given my car back the same day and told again that the noise was from bad front brakes. A few weeks later, the check engine light came on.I immediately drove the vehicle to the dealership and I was told that the diagnostic test said it was just a loose gas cap and the light was cleared and I was sent on my way. I was a little unsure about this but I had just gotten gas the day before and was told the new computer update made this sort of issue very sensitive to the car and easy to pick up. I had the brakes and rotors replaced on the front of the car since I was told they were bad and the cause of the noise, and yet the vehicle still continues to make the clanking noise. The only issue that was fixed from changing the brakes is that there no longer is the noise coming from the brake pedal and under the car when I apply the brake pedal.On September 17, the car began driving the way it was prior to the engine replacement; trouble shifting, making the loud noise when I turn it on, lacks power when it reaches around 3000 rpm, all those same, nice engine failure symptoms. On Friday evening, September 20, the check engine light came back on and is still on. I know it cant be a loose gas cap because I havent put gas in the car since September 13. I tried to call the dealership on Saturday the 21st and no one answered so I left a message for the lot manager to please return my call. I am so highly frustrated and seriously concerned about mine and my childrens safety while driving this vehicle! Not to mention, Im very wary on taking the car back to this service department.This vehicle has had nothing but issues and 7 recalls on the vehicle, the most important being the engine which I dont even feel like was replaced. Terrible vehicle and service. I will never buy another Hyundai again. Also, Ive tried filing a second complaint with Hyundais Corporate office and the website tells me that my VIN cant be identified or is invalid even though I am typing in the correct VIN and have no issues looking the car up by the VIN on any other website. Therefore, I cant file a complaint with them until Monday during normal business hours via telephone.
Published: September 22, 2019
T. of Johnstown, PA
Source: consumeraffairs.com

Over 30 days my 2014 model i30 with 25.000 km EPS unit couldnt be replaced
Over 30 days my 2014 model i30 with 25.000 km EPS unit couldnt be replaced and its still in the service. I basically cant drive a car which I paid to. Moreover I wouldnt like to discuss about the security issue of this part as I was driving, the wheel went off, wouldnt even turn. Thank god that I was driving in an easy road with a low speed so I had chance to park my car within a safe zone. I even wouldnt like to imagine what would happen if this problem would occur on the highway. Hyundai Turkey is behaving premature to handle the case. In this century I am not able to understand why the required part can not be delivered within 30 days while there are people touring around the world with bicycles or on foot less than 30 days. As a result of all, I dont have any other chances but to go to legal court to claim my rights and never ever touch anything called Hyundai.
Published: August 18, 2016
Selcuk of Bursa, Other
Source: consumeraffairs.com

I purchased a 2013 Hyundai Accent GL 5 doors in December 2012. From day one
I purchased a 2013 Hyundai Accent GL 5 doors in December 2012. From day one, I noticed that my fuel usage was atrocious. Then it exceeded 16 ltr per 100 Km. I went to the dealer Sherwood Park Hyundai near the end of January to advise them and they gave me 3 gas vouchers. Each month I went back to the dealer and showed them my gas usage, it had actually gotten better at 14.6 ltr per 100 Km. Hyundai told the dealer to do a fuel test and it came back to 6.1 average. I said Impossible as I has all my gas receipts up to now and I still am getting in the mid 14 ltrs per 100 Km. My last fill-up was for $37.00 and that allowed me to travel 347.7 Km. Will Hyundai do anything to find out what the problem is...? NO, instead they recommend I make an appointment for a full diagnostic at my expense and see whats wrong. I DO NOT recommend Hyundai products to anyone.
Published: January 13, 2014
Andrew of Ardrossan, AB
Source: consumeraffairs.com

2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 mile
2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 miles on it (I commute for work) and the motor is shot. No noise. No lights. No warnings at all. I was traveling and engine light came on and thirty SECONDS later I was on the side of the road. I have had to argue through all of this with the dealer and Hyundai in order for my car to be repaired. I have (thankfully) kept all maintenance records through my mechanic. Needs new motor and there are none available because Sonatas were all recalled for the engine design issue. Same issue as the design flaw in mine but Hyundai gambled with lives and warranty that the engines wouldnt go until after warrantys were up. This has been a nightmare!!! They are telling me it is going to be 8 plus weeks before my vehicle is repaired. In the meantime the dealer has given a loaner car that is NOT comparable to my vehicle what so ever and it is the Sonata you know the one that has been recalled for motor!! Are you kidding me. Husband and I are speaking to a lawyer... Can you say CLASS ACTION LAWSUIT!!!
Published: June 8, 2016
Charlie of Assumption, IL
Source: consumeraffairs.com

Hyundai makes great cars. The reviews on the Hyundai cars were all good and
Hyundai makes great cars. The reviews on the Hyundai cars were all good and better than most models this size. I own a Hyundai Sonata 2010 and a 2016 model. I owned a 2015 Hyundai Genesis Coupe, this was the best car I`ve ever owned.
Published: June 25, 2018
William of Monroe, NC
Source: consumeraffairs.com

I was confused to see two emails with 3 different packages. You are forced
I was confused to see two emails with 3 different packages. You are forced to buy one in order to get the other two. Mike, sales rep, was not helpful in assisting in my request to speak with a manager, to receive a better understanding. I will not buy another Hyundai, and I will notify any else who plans to buy one with the bluelink. I just spoke with Mike at 7:00 pm, on May 21, 2018. I was very disappointed in Hyundai.
Published: May 22, 2018
Anthony of Sierra Madre, CA
Source: consumeraffairs.com

I called because I have a 2011 Sonata with only 67000 miles and have had en
I called because I have a 2011 Sonata with only 67000 miles and have had engine repaired and now axle and I paid out of pocket for wheel bearing which should have been cover. The supervisor CODY was rude and his tone was uncalled for and instead listen and trying to rectify the situation he just stated that, case manager will contact you in 3 to 5 business days. He also stated that it is not Hyundai fault and that I the customer needed to the dealer and take care of it. I thought Hyundai and the dealer were a part of the company, I guess Im wrong. Very disappointed and will never buy a Hyundai again!
Published: June 18, 2019
James of Middletown, NY
Source: consumeraffairs.com

The main issues I have with the vehicle are fairly minor, although some cou
The main issues I have with the vehicle are fairly minor, although some could potentially be a major issues. When creating a rear deck for transporting items, the rear passenger seats dont fold down perfectly flat. I ended up building my own slide-in deck to compensate for the slightly lifted rear passenger seats. The adaptive cruise control seems a bit laggy adapting, but that is probably why the manual says it cant be trusted if theres a difference in speed between vehicles over 35 mph.I also live in California where motorcycle lane splitting is legal. The problem is it can confuse the adaptive cruise control. Very frequently Ill be going 40 mph (rush hour traffic on a freeway) and a motorcyclist will blast by in between the lanes at 60+ mph. About 50% of the time the cruise control will start tracking the lane-splitting bike and suddenly accelerate, potentially causing my vehicle to smash into the vehicle ahead of it which is only going 40 mph. Fortunately, the cruise control has always been buggy enough so I typically keep it on a short leash anyway, ready to brake. But it is a potentially dangerous annoyance. Im not sure whether its just bad luck, but my Santa Fe has been broken into more in the first year of ownership than in all the other vehicles Ive had since I started driving 40+ years ago. Its probably because its new looking and its an SUV which has no lockable trunk. But here is the problem with the vehicle: In all cases when my vehicle has been broken into, Ive been less than 100 to 50 feet away and heard nothing. In the last instance, I heard glass breaking but no alarm. As far as I can tell the alarm is useless. The blinking light on the dash is just a bad joke. Im definitely looking into some aftermarket alarms now. If there had been an alarm, as it claims to have, then I would have been alerted and been able to stop the burglary. I know this to be true because I stopped a theft on my prior vehicle because its horn went off when the window was broken, and I ran right out and chased off the burglar before he was able to carry off anything.Also, although I know this a problem of all SUVs, it would be nice to have a secure, lockable cargo area. As it is, anyone breaking into the car can easily steal anything as there is no place to hide anything, except the glove compartment. Also, when I see vehicles that have been in rear-end accidents, the vehicle doing the rear-ending usually takes most of the damage, with a crumpled hood and such. When my Hyundai was rear-ended at low speed by a sedan half its size, my SUV somehow got most of the damage. The auto repair shop sent the insurance company a $5000 bill. Which it paid, but still that suggests a fairly serious bumper design issue. Even the first vehicle I owned from 1980, a Toyota Tercel, would have not sustained that much damage if it had been hit similarly in the rear. Of course it also had thick rubber bumpers, but still, this is a $45K vehicle.
Published: November 11, 2018
Gene of Stockton, CA
Source: consumeraffairs.com

I bought a 2013 Elantra about 2 years ago... One day I was simply driving d
I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.
Published: January 13, 2017
Tawnya of Pryor, OK
Source: consumeraffairs.com

Genesis is a separate something in the Hyundai universe. When it comes to f
Genesis is a separate something in the Hyundai universe. When it comes to finance or services, its Hyundai. The car itself is a gem. Nothing to say about performance, comfort, and all. For the service portion of it, its a complete disaster. Worse is when ethical issues reveal themselves. Believe it or not, parts from my engine were stolen during a 5,000 miles revision in a dealers service shop, false diagnosis of broken parts with a $3,000+ estimate on something verified absolutely functional, like new, not broken at all. Verified by a Genesis engineer after a long fight with management so upsetting this was. And finally the finance department reporting a late payment to the credit bureau when it was clear the payment cleared and all was fine. This is by the way the unresolved issue. They would not budge and remove their rating so obsessed they are to find you, the customer, wrong. Over three managers at the credit customer service department saw the evidence, accepted to make the change, and this was never done. The above shows a scary behavior. Two different dealers (stolen part was my first Genesis and the rest by another dealer where I leased the second G80). Am a customer service professional and very affected by this type of story when I read or hear it from someone. When going through it by myself it is of course more painful. I demanded they take the car back and close the leasing contract at no cost for me. They refused saying it is not a Lemon law violation. Instead as they recognized with their engineer that nothing justified any repair and that it was a scam and offered 3 months break on the leasing payments. Not one word of apology. I responded that it was not about the Lemon law or any default in the car but the simple fact that I cannot trust them moving forward and want to walk away from the relationship. They could not understand that.
Published: October 25, 2018
Andre of Monsey, NY
Source: consumeraffairs.com

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and
I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.
Published: August 11, 2014
Linda of Taylorsville, NC
Source: consumeraffairs.com

I was just recently in an accident and I was going 40 miles an hour when th
I was just recently in an accident and I was going 40 miles an hour when the accident occurred and the other lady was going around 30 mph, and at the speeds both of us were going, the airbags in my 2005 Hyundai Elantra did not deploy. How hard does a person have to be hit for the bags to deploy? I think this car is one of the cheapest made cars. I can remember when I got caught in a hell storm, the body on my car was beat up really bad. I wont do Hyundai any car again, I dont care how they look.
Published: May 28, 2014
Andrea of Columbus, OH
Source: consumeraffairs.com

I just want to say to all the people who have not had Hyundai’s commitmen
I just want to say to all the people who have not had Hyundai’s commitments honored, dont take it. For about $20, you can file a small claims action and Hyundai will have to answer it in court. They will not be able to stonewall. Let them tell the judge how a written commitment is a mistake that they do not have honor. Ive found that all the stonewallers cave in when they can no longer just say no.
Published: December 31, 2011
George of Merrick , NY
Source: consumeraffairs.com

I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airb
I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airbag light on the dash came on. I took it back and they re-set something. I drove off and about a mile down the road, the light came back on. I took it back and was told the problem was the PSGR seat cushion, and would cost $900.00 to fix. The warranty I bought did not cover this and the dealership would not fix it. I was not about to spend more money on this car, so I have just been driving with the light on. I started doing some research and found that there was a recall on 2006 Sonata for its airbag. I called and was told my 2006 was not part of that recall, yet its a 2006 Sonata; I dont get it.
Published: August 12, 2012
Leonardo of Humble, TX
Source: consumeraffairs.com

In 2011 I purchased a Sante Fe with the in-car Navigation System. The day w
In 2011 I purchased a Sante Fe with the in-car Navigation System. The day we drove the car off the lot the maps were out of date. I contacted the dealership and was told it would automatically update. Two years later, we asked again and were told we had to pay $200 to have the maps updated. Now, the car is 3-years-old and the navigation system is so bad it is dangerous. We dont even turn it on. For $200, we purchased a Garmin with free lifetime map updates. So we now drive a Sante Fe, with a built in navigation system, and a Garmin attached to the windshield. Friends are shocked at what we have had to do.Why is Hyundai doing this to their customers? I tried to speak to Hyundai Customer Connect System Lead Laura who gave me nothing but attitude. How outrageous to charge what you do for the system, then expect us to pay $200 each time it needs to be updated. Are you crazy??? Im done with Hyundai. Oh yea, did I mention that the Sante Fe was my third, and now last, Hyundai purchase.
Published: February 8, 2014
Lynn of Zelienople, PA
Source: consumeraffairs.com

Under dealer Hyundai warranty...had to be replaced. They did not pay.... St
Under dealer Hyundai warranty...had to be replaced. They did not pay.... Still havent gotten money for repair or car rental....PLEASE STAY away from hyundai cars.... They arent customer reliable... Dont.
Published: June 20, 2020
Drusilla of Fort Worth, TX
Source: consumeraffairs.com

I bought a car from Hyundai in 2018 Of September. I have had this car for n
I bought a car from Hyundai in 2018 Of September. I have had this car for not even 7 months. Bought it with 7k miles on it and I’ve never missed a payment and was always a valued customer with my parents always owning one too. So when I bought the vehicle it had no recalls on it, one day I saw something online about recalls so I ran my vin to see if my car was part of the recall and it was and the recall was for the ECM, so I taken my car to Hyundai in Manassas, Virginia and got the recalled fixed. They told me all is good and my car is ready to go.Two weeks later my car goes into limp mode and won’t go over 20 miles a hour, I called the dealership nearest to me and asked them to take my car in and the one I called was Hyundai in Woodbridge, Virginia. They said they would not take me because my car was not purchased there, even though this fell under a warranty recall, so I called Fairfax Hyundai Virginia and they said that I could bring it in. Well I waited 4 hours for a tow truck and it finally got there and we headed to the dealership. I get there and waited 2 more hours for someone to run a test on my car to see what was wrong with it and it came back as I needed a new engine. Being told I need a new engine I was put in a rental car for about 3 months and I waited and waited and called at least once a week for an update. Felt like I couldnt get anything out of them besides, It’s still on back order.Well finally I get a call from the dealership saying I did not need a new engine, and all it was is a wiring harness. So I waited 3 months thinking I was getting a new engine and all I got was a new harness. Well finally I picked up my car that day they called. Returned the rental and I was heading home down I-95 in Virginia going 70 down the interstate my car completely shuts down on me and wouldnt turn back on. So I was able to safely pull over with my niece in the car with me, I got to the side of the road and called them again to explain what happen. Well they asked if I could bring it back in so I did. My car then stalled out and went into limp mode 8 more times on my way 45 minutes back to the dealership.I drop the car off and the dealership ran it over the weekend and I get a call back on a Monday and they tell me they couldnt find the problem and nothing was wrong with the car. I get back in my car look at the mileage and it was exactly the same from when I brought it in, knowing that I am now mad. My wife and I with a baby in the car refuses to drive the car and I’ve had it parked at our house. After contacting Hyundai America and speaking with someone named Anthony I asked nicely for them to take this death trap away from me and he said that he would do a case for me and he would keep me updated. Well that was 2 weeks ago today, I still havent heard from him and I’ve called multiple times a day for a long time and it goes straight to voicemail. I’ve left countless voicemails and still no response. I personally would never recommend Hyundai to even my worst enemy after the experience I have had with you all and I will never own another in my life.
Published: April 23, 2019
Kody of Stafford, VA
Source: consumeraffairs.com

I bought a new 2015 Hyundai Elantra and already had problems at 37,000 mile
I bought a new 2015 Hyundai Elantra and already had problems at 37,000 miles. My car started making weird noises and lost power when we went to take it in the car wouldnt even start. When you go there to buy a car they treat you like gold. If you have a problem I felt more like we were shoplifters. I would never recommend buying a Hyundai to anyone sadly it looks beautiful but thats it.
Published: August 1, 2017
Mark of Poinciana, FL
Source: consumeraffairs.com

Took car in - eng. light on, abs, 4 wheel light, esc light on. First off th
Took car in - eng. light on, abs, 4 wheel light, esc light on. First off they charged me 150 to diagnose eng. light which should have been covered under warranty because light was on. Second abs, 4wd, and esc light was on due to and to have car inspected the dealer claims car wont pass inspection because of brakes and rear tires (they did same last year - when I left that dealer and went to a local Ford dealer the car passed with no problems. I couldnt take the car to the Ford dealer this year because eng. light was on). Wheel speed sensor (which they replaced last year [other side]) dropped off on Monday 4/20/15. Was called on 4/24/15 car was done picked up car on 4/25/15 cause I work 2nd shift so did not get call till midnight when I got home. Went Sat. morn to pick up car - drove car home.While getting ready to go to work noticed oil on back window, tail gate, and rear bumper. Looked in motor compartment and noticed oil around and on motor. Checked oil - the level was up so guessed they didnt clean up oil from changing valve cover. Called dealer. Explained problem. They wanted me to bring car back. Said I couldnt because of work and never make it by the 6pm time he gave me. I told him what I thought it was he asked to check oil level. Told him I did and level was up. He said ok to drive but keep eye on oil level and to call Monday morning to make arrangements to bring car in. Did as instructed - called on Mon. morn.Was told to try to have car towed. Tried to find tow truck - only one the dealer suggested was 200 and about 3 hours. Called dealer back. Explained to him about tow co. and explained to him that I looked under car and that there was no oil under the motor but there was oil dripping from where they put the new axle in. He told me not to drive the car in but to have it towed in. I asked him who pays the tow bill. He stated I have to. I told him it was where they fixed it why do I have to have it towed in. His statement was until they find out the problem was it was up to me to get it in. The dealer called me on 4/28/15 - stated that the leak was from the axle that for some reason that the axle would not lock in. I asked him then who pays the towing bill, he stated to bring bill in but he doubts they will pay.Third oil leak in motor, they said was valve cover gasket was leaking again (replaced last year for same reason). Also when I dropped the car off the week before that there was a chirping noise in the front of the motor. The dealer claimed it was idler pulley and replace it now. The motor knocks real bad. The dealer said it was my fault for not having oil changed on a regular time frame, I told him that it was changed on a reg basis. He told me that the oil filter was full of sludge. I told him that You show me one motor that at 97000 miles that doesnt have sludge in it.He got pissed off and wouldnt talk until I asked if he was still there on the phone. He told me to bring in receipts for oil changes. I dont have all because there were times I changed oil and filter myself. He told me that I would have to pay to have the motor torn down at my cost at three hours labor and if there is any sludge in motor that I would have to pay them for the repair. Every time I take car to this dealer I always have problems and no other dealer will do the work on the car because of the warranty and the extended warranty. Sorry. Tried to be short and to the point as possible.
Published: April 29, 2015
elmer of Yorkshire , NY
Source: consumeraffairs.com

I own a 2013 Hyundai Sonata. I can promise you I will never own a Hyundai a
I own a 2013 Hyundai Sonata. I can promise you I will never own a Hyundai again. My car has been at the shop 3 1/2 months none of the recalls have been checked. The car still cuts itself off. Hyundai keeps calling and telling me that they fix the issue only for me to go test drive the car and it still Loses power. They keep telling me it’s one thing charging me an arm and a leg And the car continues to lose power. First they told me the engine needed to be cleaned charge me $350. Test drove it still losing power. Then they tell me it’s coil pack number 3 charge me $280 to remove one bolt. Needless to say that still didnt fix the issue. Then they tell me it’s coil pack number 4. Another $280. Guess what the issue still isn’t fixed. They refused to fix my car And want to charge me $910 before they release my car to me. None of the things they told me was wrong with the car fixed the issue. I’ve missed over 30 days of work because we are down to one car. Nearly $4000 between missed work and repairs that never needed to be done. Hyundai is putting me and my family at danger along with other families with their vehicle. I’m guessing until someone gets seriously hurt or dies it’s not their problem.
Published: July 9, 2021
Ashlie of Fort Oglethorpe, GA
Source: consumeraffairs.com

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about
I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.
Published: March 22, 2012
Anthony of Columbia, SC
Source: consumeraffairs.com

The front panels forming the front end is opening up and the whole front se
The front panels forming the front end is opening up and the whole front seems loose. If I push on the fog light area it closes back up. This has happened to both sides. Im wondering if anyone else has this problem.
Published: August 12, 2016
William of Penticton, BC
Source: consumeraffairs.com

Will try to nickel and dime you upon trade in. Very rude customer service r
Will try to nickel and dime you upon trade in. Very rude customer service reps especially Michelle will try to talk down to you and not divulge related information for a lease. Myself family and friends will never purchase and or lease a Hyundai in future.
Published: December 12, 2019
C. of Staten Island, NY
Source: consumeraffairs.com

On Memorial Day, I purchased a Hyundai Tucson Sport AWD 1.6L Turbo. This is
On Memorial Day, I purchased a Hyundai Tucson Sport AWD 1.6L Turbo. This is my first time purchasing a Hyundai and I really made the purchase because of the warranty. Now I am having buyers remorse. The vehicle I purchased drives great on the highway, but is not easy to drive in city traffic. I experience a lot of hesitation and jerkiness when pressing on the gas pedal to accelerate from a complete stop. I have complained about this to the dealer and was told I need to get used to the gas pedal because that is the nature of the turbo engine. I have also experienced a lot of static on FM radio stations. The owners manual mentions that static does not mean there is anything wrong with the radio, it is just a poor signal coming to the car due to distance from the tower or perhaps trees or buildings blocking the signal. I have even experienced outages when I tune into XM stations using Sirius. I will get silence for up to three minutes. The dealer told me to bring it in at my convenience and they will check out the radio, but I have a feeling if it does not act up while they have it, they will just re-iterate what the owners manual says. I have never had these issues with any of my previous vehicles, so I think these are design issues with this model. I am not a happy Hyundai owner to say the least.
Published: June 25, 2016
Walter of Berwyn Heights, MD
Source: consumeraffairs.com

The Hyundai Equus is a full size ultra-luxury auto that does everything at
The Hyundai Equus is a full size ultra-luxury auto that does everything at the highest levels. The ride is like floating on a cloud, 429 HP packs a punch, lots of leg room and trunk space and the car is beautiful on the outside. Cost is substantially less than any vehicle with similar features. Home run!!!
Published: April 26, 2018
Michael of Bordentown, NJ
Source: consumeraffairs.com

I just leased a new Sonata. And after the deal was final and I took possess
I just leased a new Sonata. And after the deal was final and I took possession of the car. 6 days later, I was contacted by Hyundai finance (Kevin) at the dealership. I was told I needed to come back in because they made a mistake with the bank rate and the residual was too low. I was told my payment was going to go down 5 dollars and the residual was going to go up 2700. I was also told once I got to the dealer that I was entitled to a Platinum Bram Auto Protection plan for the length of my lease. When I asked why I was getting this I was told for the inconvenience and its just how the new numbers work out. After signing the NEW contract, I was called yet again 5 days later to come back to the dealer, that there was a mistake made again, and they did not take into consideration the 21M miles that I originally needed and had in the deal. When I went back the finance guy and the GM had me in the finance room and I was told they need to either raise my payment, or take away the miles and the protection plan. I said I already have a signed contract, plates, keys... Etc. for 2 weeks.He told me if I did not sign, I would not get a payment book and it would be like I have a stolen vehicle.I left the dealership in complete despair. I have never been strong armed and treated like this. I told him, he was threatening me and that I have a legal contract. He said, Go see your lawyer, that contract is void. He wants me to sign a different deal than the one I have and give back everything that they have in my contract. PLEASE LET ME KNOW WHAT I NEED TO DO TO KEEP THE CONTRACT THAT I WAS GIVEN AS WRITTEN, AND THE CAR.
Published: August 9, 2015
Robert of Manalapan, NJ
Source: consumeraffairs.com

My daughter was driving my 2011 Hybrid Sonata home from Florida when the en
My daughter was driving my 2011 Hybrid Sonata home from Florida when the engine seized in Georgia. It was towed to Peacock Hyundai where they helped my daughter tremendously by getting her another vehicle to finish her trip home. Since the engine wouldn’t be there in a timely matter, Hyundai gave us fair market value for the vehicle. Everyone that we dealt with was very helpful. I would recommend Peacock Hyundai of Georgia and also the Hyundai products.
Published: March 17, 2019
Karen of Fuquay Varina, NC
Source: consumeraffairs.com

In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinde
In fall 2014, I purchased a new 2015 Hyundai Elantra with a 1.8 L 4 cylinder motor. Since then, the car has had standard interval servicing with full synthetic motor oil, done at the Hyundai Dealership. The car is mainly used for commuting to work, and the majority of the miles driven are interstate miles. The car drives approximately 30,000 miles per year. At 105,000 miles, the car developed a ticking from the front of the engine. The standard powertrain warranty is 10 year/100,000 miles. I took the car to the Stew Hansen Hyundai dealership in Des Moines IA, and they diagnosed it as a worn rod bearing, or rod knock. The service Hyundai agreed to provide the parts, but did not agree to provide the service cost ($2500) or loaner car. At the time that the engine needed repair, I was told that the parts would be in as soon as possible. Joe, my service advisor, advised that other cars that are same make and model has been experiencing this issue after the winter months of 2017. He advised that the dealership had 5 others Elantras waiting for a new engine. He advised that the engine components were not getting enough oil due to a manufacturing defect. Therefore, running without oil for extended periods of time. It has now been almost 2 months, and Hyundai is estimating, but not guaranteeing, that the engine will arrive on April 27th. Which is a total of 3 months since I have not had my car. I have been advised that the engine parts are backordered, which tells me that this is a national problem. I have contacted Hyundai Woodhouse in Omaha, NE and they advised me that they are having the same issues with their customers Elantras. I have contacted Hyundai Consumers Affairs about the issue, and asked for reimbursement for a rental car because the process is taking a long period of time. My consumer claims advisor told me that they could not give me a definitive answer if I would be covered by a rental reimbursement. I then asked to speak to a supervisor. The supervisor advised me that the reimbursement would depend if the part was included in a repair campaign or recall. Upon asking if this part would be covered under a campaign or recall because of the national shortage, she could not given a definitive answer, and advised that my reimbursement claim would be reviewed after the part is fixed, leaving me with no clear answer. My family is currently down to one car, and my wife and I both drive to work, which puts a large amount of miles on our one vehicle. I understand that the vehicle is out of warranty, however, we feel that Hyundai has not take responsibility to ensure customer satisfaction. We initially were grateful that Hyundai was providing the parts, but we feel that no-one should have to wait 3 months for their car to be repaired.
Published: March 14, 2018
Steven of Coralville, IA
Source: consumeraffairs.com

Bought 2012 Genesis in July 2012. By Nov. 2012 noted rough ride on freeway
Bought 2012 Genesis in July 2012. By Nov. 2012 noted rough ride on freeway and streets with small bumps or cracks would feel like car bottomed out with absolutely no Shock Sense which is still a problem today. Right veering/pull to right very minimal at first but now able to change lanes within approximately 3 seconds. Always told no issue found until recently. After researching the pulling to the right issue, many Genesis and other Hyundai cars have this issue, either right or left. Got Hyundai corporate involved and last time in shop for alignment issue, I drove with service tech to show pulling right issue. He agreed it did pull (same tech who 2 months earlier said there was no pull and even hinges was within specs).There is a Hyundai TSB for 2012 year put out in March of 2012 for alignment issue and how to evaluate it. Right front camber always in negative. Also excessive wear on right front tire even though rotated regularly. Black soot on tailpipe within a few months of having car, always told all OK. On looking up gdi 3.8 engines found this is a problem with need to use top tier gas and supposedly will need to clean intake valves, etc. Just research on Internet very interesting articles about gdi engines. Bluetooth drops phones and have to pair again with different name for phone. Just replaced carbon filter in fuel tank as on filling up gas pump constantly clicking off taking 15 minutes or so to fill up. Hyundai blamed veering to right in December 2015 on radial pull due to bad new tire or tires. We got second opinion from other alignment store and then obtained from where tires purchased. No radial pull noted, suspected strut and camber as camber in negative.Hyundai stated had to tweet subfamily on right to get right camber within specs. Interesting. Still have minimal pull to right but now dont change lanes within 3 seconds or less. For the paint chipping, we scratched or scuffed it up which is not true. We saw the exact same car color and year with the same problem on the frame under the driver door sill. Immediate response from Corporate and about week from their regional manager. Would definitely not buy another Hyundai. So fed up with this.
Published: February 15, 2016
Anna of Oxnard, CA
Source: consumeraffairs.com

So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started
So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started acting up losing power and I guess I would call it vibrating. The car only had 80k in miles on it. The dealership that I took the car to for service for the whole time the car ran said something about a #2 cylinder was bad and that they recommend doing the spark plugs too. I drove my car there daintily only on city streets, no highway, regular street speeds. According to the mechanic at hyundai after they did this the car would no longer hold combustion. Prior to this episode my car ran pretty good and was well maintained as well. Proper oil changes and maintenance as well however I did notice that it seemed to be going through more oil than usual and I had mentioned this to my service rep at Hyundai and he recommended that we start to monitor the oil consumption between oil changes and to start coming in every 1000 miles which I did. 7/7 I brought my car in to have the oil checked as it was just before the 1000 miles and I had plans to drive the car to little rock Arkansas so I wanted to make sure all was ok with my car as I always do before taking a trip in my car. So I barely make it back and the car started like get stuck in lower gear and make like a revving sound and but wasnt going any faster and the check engine light came on and was blinking and while blinking the car just didnt act right but if I turned the car off and then turned it back on the check engine light would stop blinking. It would stay on but it would stop blinking and the car would move. I got home and drove it directly to the dealership and left it there with them. I get back a car that had to be towed from the dealership and needs a motor. But because I am a second owner the engine is no longer under warranty and the motors have been discontinued so all I can really get is a used motor and the quote that I got from hyundai was 6500. Again all on me. Hyundai will not help in any manner. I am a handicapped individual who is now left carless and with no means to get any type of engine for the car. I said all this to say I am very very disappointed I thought I was buying a reliable car with a reliable name behind it but it doesnt seem for me that was the case. Im just screwed, paid something like 35,000 in car notes for a car that only ran for 3 yrs. If I only wanted a car to last for 3yrs I could have just gotten a cash car. I appealed to hyundai and was assigned a case manager by the name of Tyler who never talked personally to me. She would call and when I returned her call was placed right into voicemail then the only emails I got were the ones that said, We appreciate you contacting us and we will get back to you, and then when she finally responded it was to tell me that there was nothing that they were willing to do for me.
Published: August 25, 2021
Troy of Dallas, TX
Source: consumeraffairs.com

I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry
I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.
Published: June 12, 2020
DEBORAH of Hammonton, NJ
Source: consumeraffairs.com

I was involved in a collision yesterday with my 2012 model iX35. My car was
I was involved in a collision yesterday with my 2012 model iX35. My car was severely damaged on the left front and side bumper, the hood was mangled on the left side, and windscreen slightly cracked. The electronics box was damaged to the point where no electronics worked on the vehicle so I couldnt even close windows or start the car. In retrospect after contemplating the resultant damage, I have to say that I was most impressed with how much impact the front-left-end of the vehicle withstood and how this area was designed to take most of the impact of the collision without the driver (myself) being harmed in any way. Im a little stiff and still post-traumatized as this was my first accident - however - inside the vehicle everything was solid and in place. The airbags did not pop - which is a good sign as this shows that the vitals in the engine were not harmed due to the collision. Although I still have to receive the results of the assessment to the damage - I can only say I felt incredibly safe in the vehicle. Im still trying to fathom how little impact I felt in the vehicle - no whiplash or moving forward abruptly. Im most impressed.
Published: March 13, 2014
Meg of Cape Town, Other
Source: consumeraffairs.com

For 5 years, I had my payment automatically deducted by Hyundai Finance for
For 5 years, I had my payment automatically deducted by Hyundai Finance for my car. In December, my balance was $59 and they deducted the whole $279. I called and they stopped the auto deduction and they would send my refund within 30 days, which it took all 30 days. At the end of January, I noticed they took out another $279 so I called. They said the auto payment was turned off and they were not sure why it was deducted. They said they would refund it but it would take another 30 days and assured me the auto pay was deactivated. Lo and behold another $279 was deducted from my account today and when I called, bottom line is it will take another 30 days to get my money and nothing they can do to refund sooner.
Published: March 4, 2014
Dino of Dewitt, NY
Source: consumeraffairs.com

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt
Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.
Published: May 8, 2012
Jessica of Confidential, AR
Source: consumeraffairs.com

If you happen to purchase a Hyundai that has an engine safety recall. You w
If you happen to purchase a Hyundai that has an engine safety recall. You will not only be paying for the new engine Hyundai will be profiting from you. Hyundai has figured out how to make their customer pay for Hyundais bad engineering. They charge you 6,000 dollars for a new engine that failed from their bad engineering. The engine that cost them 900 dollars. Great customer support make money from your customer because of your fault. To make it even better they will profit from it again because the new engine has the same problem. What a wonderful company. I work for their OEM. I know how much they pay for their parts.
Published: February 23, 2022
Daniel of Ogden, UT
Source: consumeraffairs.com

I purchased my first brand new car with Hyundai in January 2015, a Hyundai
I purchased my first brand new car with Hyundai in January 2015, a Hyundai Elantra. My car is now a year and almost 5 months old and 6 days ago my engine began revving and I immediately removed myself and car from the road. Once I parked, my car started releasing all its transmission fluid. I had no warnings, no indications of anything wrong at all. They towed the car to the dealership and I was given a rental car that I was told was going to be covered because since the car is so new. Needless to say, I received a phone call later that day telling me that this fix wont be covered under my warranty because its been deemed an impact crack in my transmission and its an incidental. My car is a year old and theyre trying to tell me that Ive caused a crack in my own transmission... Im sorry that just doesnt happen. I live on Long Island which is basically all highways, no rough terrain whatsoever. A transmission is a tough piece of machinery, they just dont crack and Im telling you I did absolutely nothing wrong. I use this car for my commute to work and pleasure on weekends. Mind you also, before I even drove it off the lot upon purchase back in Jan. 2015, I had the dealer repair not one but two dents as well as multiple scratches on the car. I didnt know I had to bring a mechanic with me to purchase a new car from a Hyundai Dealer... Clearly the conditions in which this car were kept were nothing close to ideal. How can they honestly and with good faith point the finger at me and tell me that a car thats a year old will not be covered under warranty? AMERICAS BEST WARRANTY, that is. Go scratch, Hyundai.Ive reached out to Hyundai Motor America via Email, Mail, Fax and Phone. Ive opened a case and the case manager I spoke with was BEYOND useless. Im currently awaiting an adjuster from my insurance company to go look at my car and theyre going to fight on my behalf as well. Additionally, now the rental car they ever so kindly set me up with, theyre telling me I must pay for. That car got returned after day 5 and now I have a hefty bill for a rental on top of all of this now. To say Im beyond infuriated is an understatement. The customer service and lack of consideration Ive been receiving from Hyundai is atrocious. Shame on you, Hyundai. Once this is said and done I will NOT be a returning consumer of anything Hyundai related and Ill make sure everyone else knows what JUNK this company truly produces.
Published: June 1, 2016
Andrea of Commack, NY
Source: consumeraffairs.com

I own auto repair shop. Also I have a dealer license, I purchase a 2016 Hyu
I own auto repair shop. Also I have a dealer license, I purchase a 2016 Hyundai Accent @ auction with 25000 miles, car runs beautiful, but we notice some weird noise when we put it in reverse. So we took it to this dealership (PRIDE HYUNDAI LYNN, MA). Long story short need a new tranny, dealership and this car company refuse to replace it because they said car was involve in an accident. Car is clean title, CLEAN CARFAX or CRASH REPORT, this F... people dont even know how a car runs. They only base everything according what a book said, STAY AWAY FROM HYUNDAI!!! THE FAMOUS 10 YEAR/100000 MILES FACTORY is a complete crap. Stay away from Hyundai!!!! For your own good.
Published: February 16, 2018
Walter of Everett, MA
Source: consumeraffairs.com

In October 2013, I purchased a 2013 Hyundai Elantra. Unfortunately, I trust
In October 2013, I purchased a 2013 Hyundai Elantra. Unfortunately, I trusted my local dealer because Ive had a good relationship with them for four years. Thats no longer a true statement. While shopping, and let me say it was a 6-hour ordeal trying to purchase the car on day 1, I mentioned numerous times that I drive 200 miles round trip to work. I finally picked a car and had to wait hours to get into the finance office to firm it up. While waiting, I noticed that the sticker on the window said the car comes with an emergency tire puncture repair kit in lieu of spare. I stopped the deal and told the salesman I must have a spare tire and jack. Period. He assured me that theyd get me one, but told me it really wasnt necessary because the car comes with 5 years of roadside assistance. I asked him if we shouldnt amend the paper they had asked me to sign saying they didnt owe me anything. He assured me it wasnt necessary. When it was my turn in the finance office, I mentioned to that man that we had just discussed the fact that I must have a spare tire and he assured me that the salesman would take care of me. I signed up, trusting when I shouldnt have trusted. Let me state here that I told the salesman over and over again that I did not want this car unless there was a spare. Well, turns out they did not have the certificate of origination, so I had to wait several days. Because I changed my mind about using my old car as a trade in, I went back and re-did all the paperwork. Then they delivered the car to me - not with a full tank of gas, as promised by the salesman and the Hyundai car sticker. I asked where was the spare and the salesman had the gall to say, What spare? When I reminded him of our numerous conversations, he stated, I didnt tell you that. I didnt promise you a spare. That ensued in an argument, and it didnt end well. In fact, I was instantly sorry I had bought the car. My mistake. I should have immediately refused delivery and demanded to see the manager. We told the salesman to order me a tire, and he said it would cost over $300. Well, why didnt they offer to add one on for $300 when I was paying for the car? Again, he said to me, If you get a flat, just sit in the car, lock the doors, and call the 800 number for Roadside Assistance. More lies.I spoke with the manager the next day and he said they would split the cost with me 50/50. I told him I was furious about the lies I had been told, but 50/50 was the best he could do. Since I was willing to pay $300 the day prior, I told them fine. 50/50 was cheaper than I could buy it myself. Wrong again. When I got home, I started reading the owners manual and on page 10, in fine print, it said that roadside assistance is good for 5 years for everything EXCEPT flat tires when the person was provided with an emergency puncture kit.I had just cancelled my personal roadside assistance plan! How in the heck does Hyundai think a puncture kit is going to help if I have a flat 100 miles from home, or late at night when no garage is open? This is a safety hazard. Even worse, they are using unfair consumer trade practices. The big signs on the dealership wall saying 5 YEAR ROADSIDE ASSISTANCE sure dont have an asterisk and fine print below telling you what it doesnt cover. The salesman never once said they could not offer me a spare and jack as an option. In fact, he blatantly lied and said roadside assistance would cover me if I had a flat.Now let me tell you something Hyundai should understand. I would prefer to have NO ROADSIDE ASSISTANCE and a spare tire than this pack of lies! They obviously didnt do any focus groups before they implemented this stupid marketing measure. They have lost me as a customer forever, and I believe a class action lawsuit is in order. As for the local dealer, they have lost my business. They sell Hyundais exclusively, so they better start praying for their business. They are going to learn that being disingenuous to customers in a small town will put them out of business more quickly than anything else. As for me, Hyundai sucks as a company. Id give anything to go back in time just a few days. Id rather give my purchasing dollars to a company with ethics.
Published: October 4, 2013
Chris of Chambersburg, PA
Source: consumeraffairs.com

Just bought a brand new 2019 Hyundai and was sold on the Blue Link features
Just bought a brand new 2019 Hyundai and was sold on the Blue Link features that supposedly came with the car for three years free. Well, after the paperwork was completed the salesman tried to sign us up on the MyHyundai site. The registration would not go through and they requested a bunch of documents, I suppose to prove we actually bought the car. Now, three days later, they are still not happy and want copies of mine and my wifes drivers licenses. Well, I am so insulted by Hyundai customer service I wish I could take the car back. I pray I never have a real problem, I can just imagine how I will be treated. Starting to look for an aftermarket remote start for my new 36k Hyundai.
Published: March 28, 2019
Jonathan of Delmar, DE
Source: consumeraffairs.com

My husband is in the military. We contacted Hyundai about applying the SSRA
My husband is in the military. We contacted Hyundai about applying the SSRA (Soldiers & Sailors Relief Act). When they applied this they lost 5 of my payments. I spent weeks trying to get this corrected. I have been treated like a criminal, talked nasty to, and demanded I pay my past due balance. If you pulled their statements online, it showed every payment, the payment history though, disappeared. They required me to send them proof that I had made all these payments. I had to go to the bank, and stamped copies of the electronic transactions. Then, they almost didnt even accept the bank statements. Finally, after going through several people, they corrected the payments by the end of January. When they corrected my payments, we lost the SSRA. So, I called in again on 2/8/12, and spoke to a manager about the SSRA. They assured me, and promised me that this would be corrected by the weekend. Well, it is the weekend, and once again, my payments, since September, have disappeared yet once again. They are saying I owe over $2,000, and I am not even sure they got the SSRA applied correctly. David in California is the only person in the entire company they say that can apply the SSRA. Really? For a company this large? They see they are trying to reverse my payments once again. Heres a new problem, they are now showing 90 days late on our credit report, and mind you, my husband is an active military, and this could cost him his career. I have requested letters 3 times from Hyundai, that this is no fault of my own, and the matter has been corrected. It is always they dont do letters, but will forward to the correct department. I am at my wits end, and have never paid any payment late. I have worked for my credit very hard, and it is not fair that a company can just mess up your account, and you pay the price.
Published: February 10, 2012
Mark of Houma, LA
Source: consumeraffairs.com

Stay away from Hyundai Cars and dealers. They issued a recall about an oil
Stay away from Hyundai Cars and dealers. They issued a recall about an oil leak that destroyed the alternator but would not pay to replace the alternator and then claimed my phone was disconnected so they could not reach me.
Published: June 15, 2015
Don of Tallmadge, OH
Source: consumeraffairs.com

I received a letter from Hyundai with the promise of ten $1.00 gold coins i
I received a letter from Hyundai with the promise of ten $1.00 gold coins if I went to my local Hyundai dealer on specific days. I did bring the letter as I was told and spoke to the person from Hyundai that was handling that promotion. Although I did not buy a car that day, I was told that the gold coins would be mailed to me in 7-10 business days. It has been over three weeks and I have not seen any coins yet. This deal was at King Hyundai in Deerfield Beach, Florida. I really feel that this is a real come on and false advertising. I am not sure I would return to this dealer (although I have bought a car from them before) and I am not sure I care to buy another car from them when I decide to buy. Hopefully, you can straighten out this problem and send me the money I am entitled to.
Published: March 8, 2012
Audrey of Boca Raton, FL
Source: consumeraffairs.com

I was in a no-fault accident February 25 2019. I had a small little crack o
I was in a no-fault accident February 25 2019. I had a small little crack on the driver side of the vehicle which triggered the airbag light to stay on in my vehicle reminder the airbags did not deploy. After waiting two months for the body collision to do the basic repairs my vehicle was sent to two Hyundai dealerships and neither dealership can figure out why the airbag light was still on. I called Hyundai corporate office. They put a hold on my vehicle for two weeks. They didn’t offer a loaner vehicle or a rental for the hassle and stress I been through and just told me to have the service center work on the vehicle. After being there for a month they did not reimburse me and I have a son with a disability and they did not make anything urgent or help my situation. The claim case was missed handled. My son been out of school for two months. Very disappointing!
Published: May 29, 2019
Donisha of Atlanta, GA
Source: consumeraffairs.com

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the
On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 oclock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. Ive been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)
Published: January 21, 2012
Melvin of Fresh Meadows, NY
Source: consumeraffairs.com

We had a Santa Fe and loved it but was looking for something newer for our
We had a Santa Fe and loved it but was looking for something newer for our retirement vehicle. The new Santa Fe was bigger and didnt want a bigger vehicle. We drove the newer Tucson and loved it and bought it the same day. It fit all our needs and been so happy with it. The staff is friendly and when we bought it, it was 0% interest for 9 years which we plan to pay off way by then. This is one satisfied customer.
Published: October 11, 2021
randall of Springfield, MO
Source: consumeraffairs.com

I have a 2014 Santa Fe Sport. At 27500 miles the car went in for its first
I have a 2014 Santa Fe Sport. At 27500 miles the car went in for its first turbo replacement. A month later another one. Then the engine, then another engine and turbo.... Last engine replacement they had my car for 69 days to end up charging me a portion of the rental which is supposed to be covered by warranty... They damaged my firewall, and then 2 weeks later the car is back in the shop for the same engine failures. They are refusing to fix my firewall which clearly they damaged taking the engine out of my car. Unreal... Worst car experience of my life. Oh.. and when I brought the car back, it was 5:30, they close at 6. I had to fight with them to even keep my car. Kendall Hyundai could care less about its customers. The company should be embarrassed how this location runs.
Published: April 17, 2019
Shannon of Miami, FL
Source: consumeraffairs.com

This company claim to be helping during this difficult times. They are not.
This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.
Published: May 18, 2020
Frank of Hollywood, FL
Source: consumeraffairs.com

Since owning my 2013 Hyundai Sonata, I have had a number of recalls (or as
Since owning my 2013 Hyundai Sonata, I have had a number of recalls (or as the company likes to call them, ‘campaigns’). The most recent includes FOUR recalls. I took time off of work to get the recalls addressed, and yet, I still keep receiving notices that I need to take the car back in for the same recalls that I got taken care of. When you call customer service all you get is the run around or told that you are being “hostile” when they question you about where the emails are coming from and you tell them you have full command of the English language or “talking over them”. I still can’t use my phone’s bluetooth as the company never updated their system with the newer phones. My navigation system doesn’t know half of the addresses I put in, and the car only has 44,000 miles in 6 years. In addition, I constantly have to put air in my right front tire, regardless of the weather. Now I have to go back because the dealer disengaged the heated seats so I can’t even trade it in until they fix their mistake, and that was after the dealer tried telling me that the recalls had nothing to do with the heated seats (which they then had to reverse course on as the tech had to disconnect the heated seat wires to put the airbag harness on). Hyundai claims in their ads that they make ‘better’ cars. Better for who? Because it DEFINITELY isn’t better or safer for the consumer. I feel that is a misrepresentation of the truth. Save yourself and your wallet! Don’t even look bother. There are other more reputable companies from which to choose from. Honestly, I think the federal government needs to look into the safety of Hyundai’s vehicles.
Published: October 24, 2019
Melanie of Pittsburgh, PA
Source: consumeraffairs.com

I had a problem with my air conditioner while on vacation. Went to a Hyunda
I had a problem with my air conditioner while on vacation. Went to a Hyundai dealer in Florida, They had to repair the part. I paid for the work because US does not accept Canadian guarantees. I have been waiting over a year for my refund. They agree to pay within 6 to 8 weeks - what they did not mention is in what year.
Published: June 5, 2014
george of Rawdon, QC
Source: consumeraffairs.com

I took my car to have my air conditioner serviced, it cost me about 129.00.
I took my car to have my air conditioner serviced, it cost me about 129.00. It should still be under warranty. I was told if its due to a road hazard I would have to cover it, but if a part failed they cover it. Well it was not a road hazard. I got a refund after I complained but its still not fixed. Very unhappy customer. And its my second new car.
Published: October 24, 2014
Jimmie of Dixmoor , IL
Source: consumeraffairs.com

Last year, my sister took her 2012 Hyundai in for an oil change where she l
Last year, my sister took her 2012 Hyundai in for an oil change where she lived inn New Mexico. Shortly afterwards, as she was driving back to New Jersey, she heard a strange noise from her front wheel area. I accompanied her to the Hyundai dealership in Burlington, NJ. They told her that it was her wheel well protector and that the snaps were missing and she needed to have it replaced. It was not covered under warranty and ended up costing her over $300. I had read that another customer had the same issue. Her car had never been involved in any accident whatsoever. Now she has an issue with her passenger seat belt has locked and will not release. I will let you know later what the dealership has to say about this. I know now I will never buy a Hyundai after reading these reviews.
Published: April 3, 2014
Kathleen of Twin Hills, Wilingboro, NJ
Source: consumeraffairs.com

Hyundai treated me with total disregard regarding my disposition fee being
Hyundai treated me with total disregard regarding my disposition fee being extended. I had a hip injury and need a hip replacement. Therefore, it would be foolish to get a new car and not be able to drive it. They were not understanding at all and was only interested in the disposition fee being paid to them. I paid the fee and wrote a letter asking if they would reimburse me the $439.05 until September 2019 when I would be able to drive again and purchase a new car from them at that time. They refused me and showed no compassion or consideration to me at all. It was all about the money they wanted.The whole disposition fee is to repair the car of any problems or cosmetic issues. My car was UNDER 13,500 miles which definitely improves the value of the car. I’m the only one that drove it and it was taken perfect care of. I even had an oil change done on it and filled the car up with gas the day I turned it in. The gentleman at Circle Hyundai said he never saw a car returned that still looked brand new. I will NEVER buy another Hyundai and will be sure to tell my family & friends of the total disregard they gave me. I was never treated so badly by a Corporation in my life. That did it for me and Hyundai.
Published: June 20, 2019
Kathy of Asbury Park, NJ
Source: consumeraffairs.com

Hyundai Veloster - On October 4th 2013 my son was driving in Irvine, CA on
Hyundai Veloster - On October 4th 2013 my son was driving in Irvine, CA on Barranca and smelt gas. Passersby started to yell at him to get out of the car as it was on fire! The car caught fire and was a total loss. We are still waiting for Hyundai to pay on settlement they agreed to. 5 months has gone by since they completed their investigation and I am having to make payments in the meantime. Good luck getting them back! I’ve never received such a run around in my life. They go through account reps like water so can’t retain staff apparently. To add insult to injury they sent me a threatening letter stating I had to pay the loan off as the place the car had been towed to had put a line on the car for storage fees!! It’s totaled people!! #shameonhyundai
Published: June 5, 2015
Kellee of Temecula, CA
Source: consumeraffairs.com

I purchased a used 2007 Hyundai Sonata in June of this year. Two weeks afte
I purchased a used 2007 Hyundai Sonata in June of this year. Two weeks after I got it the engine blew. A rod went out the bottom of the engine, through the oil pan, and onto the freeway. This was a known problem and a major recall for the newer models. Since my car wasn’t included in the recall, even though it’s the same exact problem that has caused a major recall, Hyundai won’t do anything about it. So, let me understand this Hyundai... Because of your engineering incompetence and poor customer service I am now responsible for finding $4000 to replace the engine? If it wasn’t a known flaw I’d be happy to say I had some bad luck and that it was just too bad. But this makes me so upset to be treated like I did something wrong by expecting something to be done about their faulty product. I’m not asking for a brand new car, I just want my car fixed and even a used engine would be fine! I’m not asking for too much I don’t think. I have contacted Hyundai and their response was that it’s out of warranty so tough luck. Yeah, thanks Hyundai, never again!!
Published: November 14, 2017
Heather of Grove City, OH
Source: consumeraffairs.com

Have a 2015 sonata limited - only had it since Sept 2014. Its only two mont
Have a 2015 sonata limited - only had it since Sept 2014. Its only two months old and in the shop for engine problem. Took in two days before and came home, went back the next day with the same problem. Dont get me wrong, I love the car - just not the engine problem. I think they need to replace the car.
Published: November 21, 2014
Betty of St Louis, MO
Source: consumeraffairs.com

Sad and Disappointed, Hyundai Customer support sucks. Have been writing to
Sad and Disappointed, Hyundai Customer support sucks. Have been writing to them for over 2 months. Zero product knowledge. Customer service guys call back and talk to me asking, What car you want to buy? They look at the car for First time. I doubt they even work for Hyundai. I know more about Hyundai than these guys and have been driving Hyundai for 17 years, no more! Trading in for new Tesla. At least the Brand cares for its customers!!!
Published: March 17, 2019
Gaurav of Plano, TX
Source: consumeraffairs.com

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used wi
I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.
Published: November 9, 2016
Jessie of Batavia, OH
Source: consumeraffairs.com

I bought three cars from Hyundai. I bought a 2015 Tucson with 27,000 miles
I bought three cars from Hyundai. I bought a 2015 Tucson with 27,000 miles on it. At 64000 the engine blew. There is a class action lawsuit regarding my vehicle but it is Vin specific even though its within the year of the engine blowing. Hyundai only cover half I had to cover the rest over $4,000 for a new engine. I will never buy another Hyundai again. Their cars are junk and they dont take care of their customers.
Published: October 11, 2019
David of Hobart, IN
Source: consumeraffairs.com

Such a shame. We are a growing company with 2 Hyundai iMax vans. And we’l
Such a shame. We are a growing company with 2 Hyundai iMax vans. And we’ll need more soon. One of them had an engine seizure at just after 5 years, and only 120,000 on the clock. Hyundai Australia refuse to even help. What a shame. I suppose we’d better move to a company more likely to help. Mark, Blue Dive Port Douglas.
Published: February 25, 2020
Mark of Queensland, Other
Source: consumeraffairs.com

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