I purchased a Hyundai Sonata 2014 and the motor went out after 7 month. I got 3 oil changes in the 7 months by certified car shops and it was under the warranty miles and Hyundai said they wont fix it and it was the customer myself who needed to fix it. They said for them to fix it, it will be 6000 dollars and on top of that I still have my car payments of 400 a month.

This car is very nice, it has the up to date features. Love the back up camera. Drive very smooth, low in mileage and 20$ fills the tank up. Great car for college students.

Last night on 1-20-12 at 2330, I crashed on ice. The front end slammed into a metal pole that holds up the street lights. The impact was dead center of the front of car, which is where the front driver airbag sensor is. My airbag did not deploy. I own a 2010 Hyundai Accent.

I was in a no-fault accident February 25 2019. I had a small little crack on the driver side of the vehicle which triggered the airbag light to stay on in my vehicle reminder the airbags did not deploy. After waiting two months for the body collision to do the basic repairs my vehicle was sent to two Hyundai dealerships and neither dealership can figure out why the airbag light was still on. I called Hyundai corporate office. They put a hold on my vehicle for two weeks. They didn’t offer a loaner vehicle or a rental for the hassle and stress I been through and just told me to have the service center work on the vehicle. After being there for a month they did not reimburse me and I have a son with a disability and they did not make anything urgent or help my situation. The claim case was missed handled. My son been out of school for two months. Very disappointing!

I purchased a brand new 2012 Hyundai Genesis. The transmission blown at 43000 miles and they had no idea why. Now at 71, 000 the engine had blown and again they have no idea why. I am so dissatisfied. The kbb value of this car is horrible. They have fixed the transmission under warranty and will be fixing the engine, however who is to say that it wont happen again especially since they have no idea why the both blew in the first place. SO DISAPPOINTED IN THIS company.

My window washer system has failed three times. After taking it to Jon Hall Hyundai for two times, now when I pour the window washer in the reservoir, it leaks right out. Now the dealer is making me wait over a week for a third warranty appointment. I called the corporate office, and they took my complaint, but they said it would take three to four business days before they will contact me. That’s about as long as the dealer is making me wait to try and fix my problem for the third time.

I am so happy with this 2015 Hyundai Sonata Sport along with the customer service that Hyundai provides. This is the 2nd Hyundai I have owned. I will continue to purchase Hyundai so long as this continues.

I purchased a 2010 Hyundai Elantra in August of 2010 with 11 miles on it. I now have 53,000 miles on the car. In January this year, when I had about 45,000 miles on the car, I noticed my clutch is dropping to the floor and I cant put the car into gear. It does not happen every single time I change gears, but it is happening several times a day now. In Feb 2011, they changed the hydraulic fluid, which did nothing and cost me $190.00. The car has been in for service about 4 times now, I believe. 2 days ago, it was towed to Hyundai because I was backing out of a parking spot and my car stalled and would not start back up. But the next morning, it started right up for Hyundai. All they did was test drive my car and it did not happen to them. It happened to my dad 2 times within six miles last night and 3 times on me today.The clutch drops to the floor and I cant put it in gear. I have to double clutch and it usually goes into gear the second time. My daughter is 4 years old and Im afraid to put her in my car because of this problem. I noticed it happens more so on turns up or down hill. I have come close to several different cars rear-ending me because I never know when my car is going to let me change gears or not. I cant afford to get a new car, I already tried. Im extremely upset and angry with Hyundai because every time they get my car, nothing is done and I get it back the same exact way. All they say is it has not happened for us so they cant try to fix it until they feel the problem. They have never heard of such a thing happening either. This car is not safe for me to drive and Hyundai is OK with that.

Great customer service. Ahmed worked with us and ultimately we walked out of there with a new Kona. Tom sealed the deal working his magic with the numbers. Definitely would recommend this dealership for first class service.

We bought a 2011 Hyundai Sonata Hybrid. I only get 34 MPG on the HWY. The mileage reimbursement is nothing short of insulting. I was blatantly lied to by my salesman when I purchased my car. I was very much bothered that the hybrid does not have a spare tire, so much that I considered walking away! But my salesman said, If you get a flat, we will bring you a tire and YOU GET FREE TIRES FOR FIVE YEARS. I replied, Is there a mileage limit on getting the new tires? Salesman: No mileage restrictions, free tires for five years. ABSOLUTE LIE!! I called the service department recently and the woman practically laughed at me! And last, I called the previous Mercedes Benz dealership that I bought a car from in 2002 (WHERE TRUE CUSTOMER SERVICE LIVES). Turns out the 100,000/10-yr warranty that we paid $1,995 for, cant be transferred which dramatically reduces the resale value!! Not only did the company lie about the MPG but the dealership lied as well!! I will never buy another one!

@Hyundai Consumer Alert: My new Kona (8K miles) left me stranded 300 miles away from home, but @Hyundai Consumer Affairs doesnt care! Gas light illuminated and car is fully depleted of gas within a few miles. Roadside assistance brings small amount of gas, but car wouldnt go more than 40 mph on the interstate after refueling. Dealer returns car with note that no problem existed. Rental reimbursement claim denied We still dont know what is wrong with our car. Poor customer service. Declined my rental reimbursement claim. No way to appeal a reimbursement decision -- Per our case manager, Robert -- theres no one higher in the company with whom I can speak to about our concern. Design flaw that negatively impacts driver safety.

I have a 2012 Hyundai Sonata and Ive taken my car to a Hyundai dealership over 6 times. My car started stalling and just shutting down while driving it. Lights in the dash start lighting up and my back lights work sometimes. I keep buying headlights and brake lights. Right today my car is fixed because the dealership said they couldnt find anything wrong with my car. They gave me a loaner car and kept my car for about a month but did nothing to it. I also complained to them that my valves was tapping, but they said its how the car suppose to sound. Its just so much going on with my car but Hyundai dealership dont care about the customers. Its not right and you still owe lots of money on the car. I feel I have a lemon.

Called the la quinta car dealer to have my car serviced, and the service rep. said did not have any record of any service there. I have a invoice showing that I did, 12/21/12. r/o no. ** . After our conversation, she said that I would call at a later date to get a time for the service, and had to come in so she could get the info. The next few days I was leaving for Conroe, TX since I have been here for two weeks. I called, Wiesner auto group, I also had the car serviced at Wiesner auto, in Conroe TX. and went on a recorder and left a message, that I wanted to get a appointment to have the car serviced. I have still waiting for a call back, I purchased this car, from a very good friend that owns the dealership in Temecula CA. thinking that this was a good buy. I am now having second thoughts, about service? Also owning a Hyundai?

I purchased/financed a 2016 Tucson Limited AWD in November 2015. In August 2016, I started experiencing issues with my transmission. Whenever I am in traffic, my car will buck and feels like its going to stall and sometimes barely accelerates. When Im stopped at a stop sign or traffic light and go to take off, my car barely accelerates. There are times where Im barely going 5 mph and the RPMs are high and then all of a sudden will start bucking and then go into gear. Ive had 3 almost near accidents because of this. When Hyundai came out with the DCT recall in October 2016, I brought my car to the dealership for service on the transmission recall. I continued to have the same issue, but it recently got much much worse. I brought my car back to the dealership on 4/1/2017 for the same issue. They performed the same exact recall again. As I was driving to work on Tuesday, 4/4/2017 my car started doing the same exact thing. I called the dealership right away and dropped off my car the next day. I picked up my car on Thursday, 4/6/2017 and drove it to work today, Friday, 4/7/2017 and I was experiencing the same EXACT thing. I drive almost 80 miles a day to and from work, always in traffic and Im terrified to be stuck in traffic, or to sit at a light/stop sign because Im afraid Im going to get in to an accident because of this. I called the dealership again today to let them know that Im still experiencing this and the service adviser left me a message saying that theres not much more he can do other than to keep performing the update on the DCT. That update was performed 3 times now and we havent gotten anywhere. Im terrified to drive around with my infant in this car let alone myself. Ive reached out to corporate and filed a case with them. This car is unsafe!!!!

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

I bought a 2011 Hyundai Sonata last year in April 2015. I bought it used with about 89k miles on it. Up until Sep. 25th 2016, the car has been working perfectly. But about a week before that date, I noticed how badly the car was burning up oil. I was putting a quart in it every week because it would read low. On the 24th, I was driving with my 1 year old in the car and all the sudden the car started making a clanking noise. Thank God I made it home that night because I wasnt sure if I would without the car breaking down. When I got home, I turned the car off and turned it back on and it just sounded terrible. Sounded as if the whole engine was falling apart. The next day, I knew I wasnt going to be able to drive it.I called Columbia Hyundai in Cincinnati and I took it there to the shop on the 28th. They discovered that my car was part of the motor recall for that model car and that my car needed a new engine. It is now Nov. 9th 2016 and my car still has not been fixed. Its been in the shop for 6 weeks now. They still have a car in their shop from July that hasnt gotten a motor. I just got off the phone with them and they said it will maybe be the 1st week of December when they start getting motors. Shouldnt they have started mass producing these motors knowing there was a recall on the engine for thousands of cars? Makes no sense to me. Thankfully, Hyundai is 100% paying for the new motor and the rental car I am using. However, I am still making a payment every month on a car I do not have and I have asked Hyundai to reimburse me for this and they refuse to do so. Not very satisfied with Hyundai right now.

I had my 2007 Hyundai in to my local mechanic for an oil change and they told me I needed a battery. I decided to have my husband change it in order to save some money. I turned out that the battery was okay but the terminal was not closing all the way. We went to several auto parts stores but none had the correct part. We contacted our local Hyundai dealer and they said that part was not stocked or sold. We would have to buy a wiring harness that connected the battery terminal to the battery post and then to the starter at a cost of $380. I said that was absurd and would not buy it. Luckily, my husband is handy and was able to fit a terminal with some sort of connection to the wiring harness. Because my husband had to put a non-Hyundai part on there is no cover on the positive battery terminal, I dont know if this could be dangerous or not; if you are expecting the protection of the cover, its not there.

In July 2015, I bought 2015 Hyundai Sonata limited edition. It comes with 5 year road side assistance. Yesterday June 25, 2016, I went to Twin Lakes State Park for small picnic with my wife and 10 months old son. When I was about to return home around 6:30 PM, I realized that I left my keys in the trunk and the car locked out. My mobile doesnt have any network signal, luckily I have called the Hyundai road side assistance by using my friends mobile. The customer care professional took all my details and said, somebody is going to call me.After 5 mins I got a call from someone and they reviewed my details and said, the warranty on my VIN number is not showing up, and they are going to call the dealer and update me. I didnt get any after 30 mins so I called them back again. The story started from scratch again, they took all my details again and said they are going to send a text message, a driver details and approximate arrival time. I waited for some more time and called again, this time the automatic answering machine was telling that, my request was put on hold and asked me to un-hold. I have opted for un-hold, the story started again, they verified all the details again, but luckily this time the customer care professional was nice and told that, he will take it personally and try to reach the driver right away and update.He kept me on-hold for 10 mins and said, he tried to reach around 10 drivers and none of them are not available right now. He continued and said, he will try to reach more drivers personally and call me back once he gets the driver. All this story lasted for about 2 hours, but I havent got any assurance for any help. No assurance on somebody coming, when...etc. I really felt sad about this, because Hyundai made lots of promises for road side assistance when I bought my car. More importantly I was at the lake almost alone with my friends and 10 months old son waiting for this road side assistance.

I send my car (Accent) to Hyundai service center here at Salalah, Oman last week for checking why there was a sound coming from steering when I turning it. They checked it and return the vehicle to me to used it for my work but until now (Almost 2 weeks) this service center did not call me if the spare parts is already available. I called them to asked if it is available but they did not give a call to update. I dont know if your SOP is like that, the problem is the steering and it is dangerous to used but you dont care about your customer complaint. Only 3 years is my car but start creating a problem even the service center here in Salalah Oman. Please prioritize my issue coz I always using my car going to work...

From the car buying process, getting the car serviced, returning and paying off the car, this experience was a nightmare. I was constantly told one thing, only to be misled and overcharged. I wouldnt recommend buying a car from Hyundai to anyone. Save yourself the money and headaches and go elsewhere.

I too have had trouble with my airbag light on my 2005 XG350 since it was new. The service records show this. Now that the warranty has expired, the dealer technician told me to bring it in for reset since I have had history of having it reset and also new bags installed. However, this service shop is all the way across town and I live approximately 45 miles away. I have decided to just let it burn out. More of a hassle to get it fixed. By the way, I now have trouble with my seat belt not retracting. It is fully extended all the time. I just hope I dont get into any severe accident whereby I will need it. Lord help!

We loved our 2006 Hyundai up until a few months ago. The check engine light came on at slightly more than 50,000 miles so we took it in for service. It has been back 3 times to the tune of $1300 plus, somehow needed all new brakes, canister close valve replaced (supposed reason for light being on), and the check engine light is still on. The last time we took it back they said the gas cap was loose. The light stayed off for about three days then came back on again. We had four different people check the gas cap, but it stayed on. We then went out to get a new gas cap -- light is still on and the car has a ticking sound that it did not have before the service.I have called customer service three times -- they are nice, but do nothing -- sent a FedEx letter to corporate -- it was refused by their mail room -- so will now take the car to a regular mechanic who can perhaps find the problem. DO NOT BUY A HYUNDAI!!! They run great until a problem comes up and then the service is not there. We used the Danbury Dealership in CT, but have heard the one in Vero Beach, FL is just as bad.

I bought a new 2016 Hyundai Veloster in June 2017. This bad smell would come and go. At that point youd smell the damp smell on your clothes and hair the test of the day. Well that week in June there had been lots of rain, car smell came back. Took the car to the dealership on July 24 for oil change. 25th took the car in for them to investigate the smell. Had a water leak at the roof of the car, where the seal didnt bond the glass roof to the frame. Water had gotten into the car and floor was soaked. Him ** ordered a new roof, carpet, Sun visors, and headliner. Called me to come pick up the car. The car still had the smell. I know firsthand I smelt like the car many off times. Had to go in public smelling like sour mildew from this car. I wasnt happy. Manufacturer refused to stand by its product by honoring what was wrong. Ruet treated me like it was my fault something was wrong with the car. The car needed everything material and electric replaced.She even contacted the dealership to see if the car was drivable with the mold and mildew. My health wasnt an issue to them. The Veloster roofs can leak and cause mold and mildew and that horrible smell. Clothes ruined by that smell. Cant get them rid of the smell as they sat in the car as my back up clothes from walking. I still have the paperwork from the car that smells and it was in the glove box.

I had problems with my vanity mirror on the passenger side, and the service manager of Doral Hyundai denied service, telling me it was the consequence of the normal use of the car. In reality, Hyundai advertises 60,000 miles and 5-year bumper to bumper. My 2008 Sonata was purchased in October 2007, and the odometer shows less than 23000 miles. I called the service attendants in headquarters, and they agreed with the service manager. This is a violation of the warranty, and Hyundai is lying in advertising the ten-year warranty, especially the 5-year bumper to bumper. If this response stands, every claim for service after one year can be considered product or the proper use of the car. If a compromise is not reached, I will never again consider Hyundai an option to buy a car.

I have had a warranty claim submitted since my car was new (3 years ago). I have had the car in to service this claim 4 times and the last time (today), they made the problem worse, not better. They appear to never intend to repair the problem. This is a smaller issue with the near-criminal salesmanship I experienced when I bought the car. Please suggest on how I can repair my problem when they appear to not honor the warranty. Thanks.

I bought a Hyundai Elantra in 2007 with a three year warranty. Within the first two weeks, the indicator switch had to be replaced. This happened again over a period of a year and now that the warranty has expired, the indicator only works manually.Approximately 8 months after purchasing the vehicle, we heard a grinding rear noise, especially when reversing. It was very noticeable. I am an Estate Agent and it was embarrassing. The local mechanics examined the car and after saying that they knew exactly what they were doing, replaced the rear disk pads and callipurs, etc. with the approval of head office. A week later, the noise was back. I took it to the local supplier but they could not find the fault. My husband kept on saying that they should look at the release bearing and they ignored it. The car was eventually taken to Johannesburg, and a week later, I was informed that it was the release bearing. Remember, this was over a period of a year. They replaced the release bearing just before the warranty expired.All was fine for a few months and then we heard a noise in the engine. I took it in and was told that the valve lifters had to be replaced at a cost of $4,200.00. I phoned head office but they replied that it was out of warranty and not their problem anymore. The day we collected the car, we noticed that the noise had not disappeared. Fortunately, our car was at the wash bay when the workshop exploded (not so sure it was fortunate). The mechanic who released the car to us admitted that there was a noise, but seeing that they had no equipment, nothing could be done about it at that stage.When they arranged for an alternative workshop and the proper equipment, I took the car in. To my utter amazement, they phoned me a day later to tell me that the oil pump, timing chain, and tensioner had to be replaced at a cost of $10,000. Fix one thing and another one appears. What guarantee do I have that this will be the end of my woes and that the problem has been diagnosed properly? I spoke to the Manager, Ben, and told him that I wanted a second opinion and that I would take the car to Bloemfontein. He agreed with me and told me that a car with 70,000 km on the clock should not have all these problems and that I should take it further. I was really excited when I received my brand new car but now, I feel like setting it alight. My husband is so frustrated that he just wants to get rid of the car. We listened to an engine of a similar Elantra - what a difference. My brother in law had an Elantra which clocked 600,000 km and it hardly ever had any problems and that is one of the reasons why we bought one.Let me just say that the local supplier and his staff had always been helpful and friendly, but they can only help to a point and after that they have to abide by Imperials Rules. I will not stop until something is done about it.I appeal to you. Please see what you can do for me.

I purchased this car 6 months ago along with an extended warranty. I was driving it the other day and it just died on me while I was on a busy street! I put the hazards on and put it into park and tried to restart and it would not. I got it towed to the dealership and they inform me the engine has seized and it will cost me about $8000 to fix it! The oils burned up and caused it to seize!

On January 8, 2012, I leased a 2012 Sonata. Today is January 21, 2012, the car has 460 miles on the odometer. Today is also the first snow day of the season. At 5 oclock this morning, while traveling approximately 20-25 mph on level ground, I was approaching a red light. The brakes locked and the car started sliding. I tried pumping them but kept sliding.Luckily there was no one in front of me. I released the brake while. sliding into the intersection so I could have more control of the vehicle, turning the corner to avoid incoming traffic. Ive been driving for 39 years, since I was 18 years old. I was not speeding. (To be continued, after a visit with service dept. at South Shore Hyundai / Valley Stream, NY)

My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.

I lost the headlight retaining clip somewhere in the engine compartment. I then had to pay over $300 for an entire headlight assembly, since Hyundai does not sell the clip as a separate part. After reading some of other complaints, this does not now surprise me.

PLEASE read this before you go purchase a vehicle from Hyundai Vacaville. My husband and I researched the new Hyundai Veloster and decided it was something we were interested in, the only problem was that to even look at one we would have to take the drive out to Vacaville, we were greeted by Dean and took the only one on the lot for a test drive. We fell in love with it, the next step was agreeing on a price. We played the haggling game (I did my research). We came to an agreement and up next was FINANCE. Let me start by saying we have excellent credit so this next step wasnt a concern, unfortunately we sat down with the shadiest crooked finance guy (GREG **). Im aware of the stuff they try to push on you i.e. extra maintenance, Gap and paint protection, we just wanted the car. We did opt for the car paint protection because as Greg put it its only $4 a month. Move forward less than 24 hours later we spoke to Dean from the dealership and said we changed our mind about the paint protection and would like it removed from the contract, Dean informed us that Greg was not in, but hes let him know and get back to me. Fast forward to Wednesday, no return call from Dean, I called and spoke to Dean direly and asked again about removing the added OPTIONAL paint protection, he said he spoke to Greg and it was too late. HOW IS THAT POSSIBLE, I called less than 24 hours after. After many phone calls to Hyundai customer service I got nowhere. I decided to read through all my paperwork, lo and behold GREG ** not only were we stuck with the paint protection he also added GAP coverage, I specifically told him we would be paying off the car, why would I need GAP. Fortunately for me I caught it in time but the process to get it removed will not be easy. Long story short PLEASE take the extra time to go through every page of your paperwork and dont let anyone like GREG ** bully you into signing for any extras. May your next car buying experience be a happy one.

Purchased a 2013 veloster turbo in feb 2014 off showroom floor... Purchase price 39 588 with extended warranty which at time of purchase was told warranty was bumper to bumper... Not long into owning the car problems started... Sensors navigation power windows airbag replacement just to name a few... All covered by Hyundai warranty... Now at 114 km was informed car needs new engine... which of course extended warranty will not cover... They deemed it normal wear and tear... Really?... When I complained to canada hyundai and ontario hyundai nobody wants to pay for it... Customer service at hyundai canada was appalling. Was basically told Oh well too bad you are on your own... Would not even give me a number for corporate hyundai...Now my question is... This make and model has already had a recall on the engine... Hyundai fix a computer upgrade. My question is how can hyundai canada sell this car on the market knowing from the get go this 2013 turbo had engine problems... Supposedly by the 2014 model they fixed the issues... Unfortunately this does not help me... The attitude from canada hyundai when I approached them for a fix was... not their problem... Would not do one thing to help me... Washed their hands of it... Hyundai canada once they get your 40.000 dollars thats it... I asked them who pays 40.000 for a car and needs an engine replacement at 114 000 km... HYUNDAI... Their customer service needs revamped... So disappointed in Hyundais reaction...Would advise do not purchase hyundai as they certainly do not stand behind their product... They passed off the problem to the consumer. This is a prime example of a cheaply manufactured car for a very expensive price... Hyundai canada would not help me at all... Very rude and unprofessional head office... My advice stay away from purchasing a Hyundai veloster turbo or any hyundai product... When you have problems with their vehicle they are certainly not going to help you, as was proven in this case... Totally gobsmacked at Hyundais response...

I bought my daughter a new 2004 Elantra GT. The dealer have not been able to correct a starting problem with the vehicle. The dealer could not solve the problem while the vehicle was under factory warranty. And until this time, the dealer have sold us parts that we didnt need, saying that the various parts would solve the starting problem. Nothing they have tried have worked. Never will we ever purchase another Hyundai.

This will be my LAST Hyundai. I will EVER buy. I just wish I have a bigger audience to advertise what a fraudulent auto company this is. You will NOT get this from Honda or Toyota. I got this vehicle (2013 Hyundai Sonata Hybrid Limited) NEW. After 8 yrs of driving it, I lost the 10 yr/100,000 mile warranty because I just went beyond the 100,000. So on the last week of 2021, I nearly got stuck in the highway because the car would not accelerate and it was jerking all along. I quickly pull over to the side of the break down lane. My car was towed to the nearest Hyundai dealership that I can find. Due to a lot of people having trouble with their cars, the dealership told me I had to wait for 3 weeks before they have a chance to check my car. Then, I ask if they can give me a loaner car while this car is in service. This dealership like other Hyundai dealerships that I have worked with told me that they cannot.I read other feedbacks from people who gave their ratings here. I noticed there were many people with the same experience I had to go through with regards to a no loaner policy. I owned Honda in the past and no matter what condition my car is, Honda and its dealerships would NEVER let me go without a loaner. I even told the Hyundai dealership that I have an 80+ yr old parent I need to take care of and bring her to see the doctors often. I need a vehicle at all time but still, there is no luck. Now, i understand that maybe my vehicles issue is due to wear and tear. But still, if there is a RECALL, I would expect to get a loaner. NO way. no loaner even with recalls. And this vehicle had a TOTAL of 6 recalls! None of the recalls provided me with a loaner.What Hyundai asked is to have you save your receipts and ask for compensation in its online Hyundai USA system. DO NOT TRUST IT. Why? First, they tell you that they need 180 days to process it. Think about it.. 180 days to process a claim??? I submitted my rental in the past with everything including my receipts to them and you know what I got? After waiting for more than 180 days on one claim, I contact them. The lady on the other end told me the claim was denied and rejected. I said why? She just told me there was a mix up. But I personally did NOT EVEN get any notification of the rejection. Really, dont bother submitting a claim. You will not get a DIME from them. They will find every way to deny it even if it is a legitimate claim. if Hyundai has a No loaner policy, at least make the vehicles reliable. I have only 108,000 miles in my car. This auto company should be ashamed of themselves for making junks and unsafe vehicles for consumers and expect the consumer to pay for their mistakes. DO NOT WASTE YOUR TIME WITH HYUNDAI. I dont understand why people here would give them a 4 or 5 star rating. Well, they shall know what I mean once they go beyond 100k miles in their vehicles. Perhaps they will regret that they praise this unprofessional company; and one last point if people do not know already, THIS IS NOT A JAPANESE COMPANY. This is a Korean company and it STILL has a reputation for making BAD CARS.

My fiancé and I purchased a 2013 Genesis 2.0. Motor keeps failing and they refuse to help even though the motor is under warranty. Our car is constantly misdiagnosed on purpose just so they don’t have to pay for a new motor. Already discussing the issue with lawyers. Save yourself the stress and heartache, do NOT buy a car from Hyundai.

I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

I leased a 2021 Hyundai Kona EV from Hyundai November of last year. The vehicle has been giving me issues since, constant dashboard lights and issues with the electric vehicle system. After attempting to charge the vehicle at home, the vehicle would not charge at all. This occurred on January 28, 2022. I anticipate the issue would be due to weather and did not drive it for a few days. On February 1, 2022 I attempted to drive the vehicle and it would not pick up a charge. On the dashboard a check engine light displayed (Check Electric Vehicle System). The only charge left on my vehicle 19% of battery, roughly 58 miles of distance.I contacted the dealership and explained my issue, and they stated I would have to tow the vehicle to their location, and incur towing fees at my own expense. I then contact a dealership that was much closer, and they scheduled me for service on February 22, 2022. After dropping the vehicle off, the service advisor contacted me 9 days later and explained to me that the vehicle has an issue with the electric vehicle system. He also advised me that the electric vehicle battery must be replaced, and the time frame for replacement is 5-7 months.I contacted Hyundai Corporate and explained to them the issue. I advised them that I would like to have the vehicle purchased back from Hyundai due to its defect since the vehicle can not be repaired in a timely manner, and has a defective issue. I also explained to them that an issue with the battery concerns me, and I do not feel safe charging the vehicle at home knowing there is an issue with the battery, and there may be an issue with the replacement battery as well. The safety of myself and my family must be taken into consideration when dealing with an issue on a vehicle that is plugged into the electrical system of my home. Hyundai advised me that there is nothing they can do, and I am stuck with this vehicle. This entire situation has been an unforeseen nightmare.I am at a lost for words at the experience that I have had with Hyundai Motor America. This is a new vehicle with roughly 5,000 miles, and I am being forced by Hyundai Motor America to continue to remain in a lease for vehicle their own employees have told me could be many months to repair. Hyundai Motor America is refusing to assist me in the matter knowing that the vehicle is a lemon, under New Jersey lemon law. I highly suggest anyone reading this to rethink to do business with Hyundai Motor America.

I leased a 2011 Hyundai Genesis. The windshield was broken and I could not get a replacement windshield for seven weeks. I was told there was not a windshield in the USA ans it had to be sent here. During this time I was unable to drive the car. I had a rental covered under my ins. policy for one month but not after that. I made several phone calls and a 2 or 3 e-mails but everyone just kept putting the responsibilty off to someone else. My contact was with Circle Hyundai initially but then I tried to get some satisfaction with Corporate Hyundai but without any success.

THE WORST!! I would choose zero stars for the review if it was an option! We financed our car from Hyundai Finance in November 2019 and waited 3 months to receive our title, but we never received it. We then relocated to another state and to be able to register our car, we needed our title. So, we requested a duplicate title from Hyundai in February 2020. We still haven’t received our title because Hyundai Finance fails to address our request properly every time for TWO YEARS. We have been sending countless checks and request letters to Hyundai Finance for them to request a duplicate title from the DMV for us, but they keep saying they haven’t received any checks, even though they are all delivered.For two years now, we haven’t been able to register our car in the state we live in because of the incompetency of the Hyundai title department. There is no way to call the titles department or even send a direct email to them. We have been calling customer service for two years, asking them to send emails on our behalf to the title’s department. But still no action and no clear response!! They even sometimes hang up on me instead of addressing my concerns and requests. This is the WORST experience I’ve ever had with a company in my life!! BEWARE and stay clear of Hyundai Finance!!

Worse company ever! Basically every time I call looking for my title they claim a piece of paper is lost etc. They have everything they asked for including my buyout check, but every time I call I get nowhere and a huge runaround. Now they say they need a bill of sales. Im buying the car from them but they want a bill of sale from me. I dont get it. Anyone else have this problem?

On May 17, 2012, I purchased two Hyundai cars - a 2012 Sonata and a 2012 Accent. When I tried to register as the owner on their website, I got the message: Email address already entered. I tried to reset my password approximately 15 times and when I would try to log on using the password they sent, I would get the message: Incorrect email or password. I talked to Hyundai representatives many times with no success. I found out the dealer where I purchased the cars had entered my email address wrong and only they could change it. I also found out they had entered a PIN and a security question which I knew nothing about. Now, after about fifteen phone calls, they refuse to talk to me.They say it is my computer but I have tried on three different computers and have run Microsoft diagnostics on my computer without any problems. I can log onto their financial website without problems as well as all other secure sites. At this point, they will not answer my emails or phone calls. I cannot log on to blue link, and I cannot register as owner of the Accent. They claim that they can log on using my email and the reset password. I dont believe they are being truthful.

I got a loaner that is supposed to be paid by my warranty and the dealer did not pay their bill at Enterprise rental. Enterprise had my cc and charged me for the rental. I was told by Hyundai warranty that I will not be reimbursed. Hyundai warranty division is inept, unprofessional and of low standards. In other words, they suck big time. I will never ever buy another Hyundai again and I will tell everyone who listen about this crappy ** company!

I purchased the car late Sept 2015 and as of Feb 2016 have had issues with the idle, shaking at a complete stop and not getting the mileage advertised. I spoke to the dealership and Hyundai corporate and was told that no resolution is available at this time that when a resolution is available they would contact me. Am I just suppose to keep throwing my money away putting gas in this car and making my payments when its not even running appropriately?

My experience with Hyundai is the worst experience with a car company I’ve ever had and I’ve been leasing different cars for 25 years. I drove my 2021 Kona (top of the line) for 3032 miles before the entire transmission failed. I guess any car company can have a lemon in the batch so the fact that this car sucked isn’t what’s horrible about this story. It’s how Hyundai & Hyundai finance is treating me during the process of trying to return the car and get compensation back that’s hideous. They threatened my credit for a car I hadn’t had in months and made me continue to pay for it for months. They made me collect & turn in all the paperwork needed to get my case settled myself instead of helping and accessing their own records (copy of lease, payment records, etc.). Their entire computer/ website interface for customers fails every month and you have to call to get your profile erased so you can build another one… Only it remembers the email you used so every month you have to come up with a new email & hope this month their system for payment & account details doesn’t fail. They are offering me almost NOTHING back ($2300) even though I paid 1500 down & payments from September 2020-March 2021 at $367/month. They don’t even understand their own processes and told me that a significant amount of the money I am owed back for the car needed to be applied for at the dealership due to “separate contracts for alarm system, clear shield, & other aspects of the car’s system... But the dealership says that’s completely wrong. Oh ya, and every 30 days the paperwork I turned in expires & takes hours of effort on my part to resubmit. Do yourself a favor and RUN from Hyundai!

On June 14, 2014, around 7:30 p.m. I started up Sideling Hill in Maryland. My car -- 2004 Hyundai Elantra slowly started to lose speed. As I looked at the speedometer, I noticed it was declining to 40 mph and accelerating did no good. Suddenly smoke started to come out of the drivers rear section and the oil light came on. I immediately pulled over and stopped. The car did not start again. I had it towed back to my home area to a repair shop that the two driver recommended. The guy looked at it and called me that week and said the oil pump was gone and it needed a new engine. I decided to get a second opinion and had the car towed to another mechanic. He said that he ran a couple of tests and that it needed a new engine.... not sure if it does or if neither wanted to fool with it. Anyway, I decided I need my car (single, 62 years old and have elderly parents who live at a distance). The mechanic ordered a used engine in decent condition but it was a 2002 that would fit my 2004. When they got it and started to put it in, it did not fit as my engine had a variable down timer and the 2002 did not. However, when the mechanic checked the engines that would fit my car as well as checking with the salvage yard and my VIN both found that a 2002 should fit my car. However, it does not as evidently my car -- a 2004 was fitted with a 2003 engine. So no instead of having my car finished July 4th week, it is again waiting for another engine, which is extremely difficult to find. Its been going on a month; I have family in the area. My friends are all gone and/or working during the day while Im at home. So, Ive been taking public transportation (cabs) for errands, which of course is inconvenient and costly. I emailed Hyundai and of course, I received a canned reply saying the usual. Ive had the car and overall its done well but Im frustrated that they would fit cars like this and then it comes back to haunt the consumer -- me. Of course, it doesnt help that Sears did a tune-up awhile back and didnt mention that there might be something wrong with the engine. The mechanic who now has my car says that it was running on only one piston -- the tune up was done a year ago. Last year, the rep at Sears had wanted me to have my anti-freeze and steering fluid replaced and I had said not at that time. Another post I had read mentioned that he had a similar issue as a result of his anti-freeze leaking. Im wondering if Sears did not replace the lids or valves back correctly. Anyway, Ive got a major expense on my hands and am currently unemployed. But my main concern is that I cannot get out in case of an emergency. So my car is still at the mechanics going on week 4 now. And there is no sign of finding an engine that will fit the car as it is.

This 2018 Hyundai Santa Fe Sport, is my 7th Santa Fe since 2001. I love the car. More room than the Toyota Rav 4, or the other SUVs in this class. As of now, there is a recall for the car. I have spoken to several owners who have had the recall fixed, and the problems with it are a nightmare. The updated software obviously isnt doing the job. The car will slow down (at any given time) if the software registers a problem. I drive on highways all the time, with my 2 yr. old grandson in the car. I cannot afford for the car to indiscriminately slow down when I have a tractor trailer or other cars driving behind me at 70 - 80 miles per hour. I offered to sign a waiver to say I do not want the recall done. They wont do it as they feel it is a safety issue. My car is fine. The fixed software issue is the real safety issue. I called the corporate office, who is referring me to a case manager. But the corporate office already said if there is a safety recall, the have to fix it, period. I asked him if there is a form that Hyundai will sign to say if I get into an accident because of the recall, that I hold them responsible for that. They cannot do that. Not that I thought they will. But I would like to have it on record, here, that I do not want it fixed, and if it is fixed, and I have a severe accident that I or my family will sue the Hyundai company. Unfortunately, my family will have lost myself and my 2 year old grandson if this should happen.

October 2015, 120,000 Km & Faulty crankshaft sensor shots down engine... Huge safety issue. NO Brakes, No power steering. Lucky I am on a level road. Hyundai Australia denies any responsibility as the vehicle is out of warranty... UNBELIEVABLE RESPONSE!!

I purchased a new 2015 Hyundai Sonata Sport. After the second week, found the passenger outer door handle doesnt work properly. So I called my salesman, made the appointment to bring the car in. While having this problem, the car hobbles every morning. Dealership told me it was the tires, and there is nothing they can do about it. The tires will smooth out in an half a mile. Well this every day thing stinks! On top of it the driver’s seat creaks, and now has somehow gone away, and after waxing it for the first time I find blemishes in the paint. Nothing you can do about it, it will just look worse if you fix it. The biggest problem is the Blue Link telecommunications in the car. It is terrible. It was so poor. I was calling Blue Link every day with issues like, why wont the car start with the phone, why wont it unlock the doors, and the maps they use are google, which are not updated often, so the car has no idea on where to take you. The whole car after one month just feels like Ive owned it for years, like a used car. I will never purchase a Hyundai again. I tried it, not worth it.

I leased a 2017 Hyundai Elantra and was very unhappy with the auto. I contacted the dealer who said they would sell me a 2017 Hyundai Tucson and purchase the Elantra from me, I paid them $4350.00 which took care of early lease return fees, taxes and everything else. This was a purchase and sale. I have all the papers to prove this and tried to explain to them, Hyundai leasing, that I do not owe them anything and, if any monies have to be paid it would be by the Dealer, not me. Now they have reported me delinquent to the credit bureaus and as a result my credit scores have been reduced and as a result this has cost me higher interest fees, etc. I have disputed this with Equifax, Transunion and Experian but not successful. What can I do to rectify this???

Recently I was informed by my local Hyundai dealership that the battery on my 2012 Hyundai Sonata Hybrid needed replaced. Not the hybrid battery. I was told it was $312.00 for the battery through the dealership. I said thanks but Ill go elsewhere. After 3 weeks of looking and calling around Ive been informed that the battery can only be purchased from a dealer. I decided to call Hyundai customer service to find out why. There is no reason other than, Because thats the way it is and because we can. What?? Really??That is how the conversation went. I asked to speak to someone who could answer me why and was told that, Everyone else will give you the same answer, the way it is and because we can. What kind of crazy monopoly is this. Any other year Sonata battery can be purchased elsewhere. They are unwilling to explain why, they are unwilling to require the dealership to sell the part at a reasonable price, nothing. No help, no explanation, no concern or consideration. I have really liked owning my Hyundai until now. I recently paid it off and now its having issues creep up that require attention only at the dealership. Interesting, frustrating and suspicious. Might very well be the last Hyundai I ever own.

Bought a 2019 new Ioniq last month. On day 2 of owning it, after first opening the hatch, noticed banging, rattling noise from hatch going over bumps. Selling dealership would not take the car back, only advised to take it to a service center. I did that 3 times to no avail. Problem is same. Opened case with Hyundai corporate, they denied request for buyback. Furthermore, they told service dept not to spend any more on fixing this. So there I sit with a horribly noisy new car and no resolution. This is not a normal road noise. Its so annoying I dont want to drive the car. Hyundai has failed me in so many ways, I would never buy another. I now have to either live with a lemon, or take a huge loss on trading it in.

My daughter left Rehoboth Beach DE heading home to Philadelphia on June 24th when the engine on her Tucson gave out in the middle of the Delaware Turnpike. She had it towed to a dealer in Philly the next day. After a month at the dealership she was finally told that Hyundai USA had approved her warranty complaint and that they would be replacing the engine. We were told that it would be the middle to the end of September before it would be available... then October... then November. Today, November 14, 2018 I received an email that the engine wont be available until early January 2019! As someone else had said, I doubt seriously that the engine will be available then! This is ridiculous that they do not have replacement engines available. The engine has to come from Korea and they cite production delays as the problem. There is sure as hell new Hyundais coming every freakin day from Korea, so why isnt there replacement engines available? The 100,000 mile warranty is not worth the paper it is written on! It is a scam and I would caution everyone before you think about buying a Hyundai... DONT!

The timing belt went out on my 2008 Hyundai Accent with just over 63,000 miles, just over the 60,000 warranty. But thats not the worst of it. The dealership where I had it towed told me that I have a cracked cylinder head also. So here I am 600 miles away with a loaner because they couldnt fix it then. That was last week!I called Hyundai, but they say it is out of warranty. I have had other vehicles with lots more miles that needed a timing belt replaced, but nothing that affected the engine like this.

This car (2008 Hyundai Santa Fe) has had multiple recalls on it. Several of them major safety concerns. One of them (NHTSA #10058931) due to an engine valve leak causing oil to leak all over the alternator. (I lost all control, power, etc on Christmas Eve barely making it off the road into a parking lot, but not a space). They fixed the front valve with the recall, but now there is a second valve doing the same thing. Not part of the original recall (at least a $500 fix out of my pocket) that at this moment I will get to be responsible for.This doesnt include the previous issue with the ESC or the new BAD electrical problem that affects the stop lamp illumination (so no brake lights), the ESC and several other things (oh, and Hyundai hasnt notified me of this new recall yet, but Im definitely having the issue). It can also affect the shifter and allow your car (when on) to be taken out of park when the brake pedal isnt pressed. Ive been supremely disappointed in the timeliness of communications on recalls, the multitude of recalls and the lack of willingness to fix all problems (e.g. the gasket heads). Ive included pictures of some of the recall statements from the NHTSA, etc.

I purchased my first Hyundai two years ago! After hearing nothing but glowing reviews about the company and the cars dependability. Sadly I cant say I have seen any of that! After 12+ trips to your dealerships for service issues this purchase has left me with nothing but regret. I have taken my vehicle to two separate dealerships in Nashville in hopes of receiving better service. I have time and time again been left disappointed. The car dies while driving down the road and all anyone can tell me is that it must be bad gas or Im letting it get too low before refilling. They have even given me lesson on how to pump gas which is an insult to my intelligence. My touch screen dash went out only to get replaced with a dash that was even more broken than the one I drove in with. I was left to drive around with a none functioning dashboard till yet another could be ordered. Recently after taking it to an outside mechanic even more issues were brought to my attention that in all the times your dealers have had the car were never even mentioned to me! The recall work on my rear brakes (which I was never even informed had been recalled!) wasnt holding up my rear brakes were still malfunctioning and causing wear to my front brakes. In addition to the fact that my cars rotational tires were on backwards! It saddens me to think a company so well noted for its customer service in the twelve times it had my car never took the time to even look at my car long enough to notice such simple things as tires and brakes! This level of neglect has made me feel unsafe to drive a car from a company who can take my safety and the safety of others on the road so carelessly for granted. I initially purchased the car for 16,995 before taxes and now less than two years later they are telling me the value of my car is a mere 8,995. Seeing as how no one has stepped up and taken accountability for these issues it seems my only choice is to go online and post reviews. I just dont understand how this level of service has become acceptable? What happened to your morals and value?

My daughter bought a 2013 Hyundai Azera with 33K miles on it. It just came out of warranty and within less than 2000 miles over warranty limit, her car needs a timing chain. She has diligently kept this vehicle well maintained, has all the service records to prove so. Hyundai knows and is fully well aware that there are issues with both the Azeras and the Sonatas regarding the timing chain, yet they refuse to repair this issue or even offer to cover a portion. Will not ever purchase another Hyundai vehicle again and I was just about to get one for myself, nope not happening now!

When we purchased our 2020 Venue we had no idea there were no parts. We had to wait so long for our snow tires that we got into an accident. The car has been at the autobody for over a month because Precision Hyundai says they have no parts. Heaven only knows when we will get our car returned or how long we will have to wait to get the snow tires installed. They were wonderful until we purchased the car. Then no service. I would never purchase another Hyundai.

Let me start at the beginning. I bought the 2018 Hyundai Sonata from Hyundai of Milford. I cam back for my first oil change and all went well. When the second oil change came around, they explained that in order to comply with warranty conditions, I needed to rotate the tires (a charge of about 85.00 with the oil change). No problem, I said. When I get the car back, I notice the tires were never rotated and I was charged. My understanding as they explained it to me is that if the services were not completed, it would void the warranty. They claim I was given a couple of free oil changes. Although they also said the tires would be rotated too, so I am really not so sure what I got. During one of the alleged free oil changes, I was told there was a software update. Again, I said, No problem, and they claim to have completed it.Anyway, so in August, I was 50+ miles from home, stopped at a car wash, grabbed a bite to eat and to my surprise, when I came out of the restaurant to start the car, the check engine light comes on. I had no acceleration whatsoever. Using their roadside assistance, I was towed from Windsor, CT to Branford Hyundai. It was Sunday, so the service department was closed. Service called me the following day to inform me that the main wiring harness was supposed to have been replaced when the software update was done. This tow cost me $130.00 since the roadside assistance only towed up to 20 miles.They kept the car for 2-3 days and finally called me and stated that the car was ready and all set. So, I picked up the car and a month a half later, guess what happens? Once again, I am in Windsor driving down the highway in the pouring rain and out of nowhere, the check engine light comes on again and the acceleration just stops. I have a car behind me that almost plows into me as a result. I coast off the next exit to a service station and again call for a tow truck. I used roadside assistance from another service that I have because it was a little cheaper and the second tow cost me $92.00.I towed it again to Branford Hyundai, it was Sunday again, so they were not open. I had to Uber to work the next day and waited all day for the service department to call me. They finally did at the very end of the day, after I called them a couple of times. I called them before I had to leave work, and they said they had not looked at it yet. When I got home, they called and said my car was all set. I got there, and the serviceman states, the problem was the knock sensor, and it should have been replaced when the wiring harness was replaced, he then stated, and I quote that this has been happening a lot and it was driving them crazy. We have been dealing with a lot of them and I should have replaced the knock sensor the last time you were here, sometimes we dont need to replace them though.I was told to send in both towing bills and receipts to corporate and I would be reimbursed for both towing bills. Well, when I did, I got an email suggesting that I sign a statement releasing them from liability for any further repairs related to the recall, and this would be the only way I would get reimbursed for the second tow only. I find their business practice unprofessional and they do not stand behind the products they sell. I refused to sign any documents, they said they would not reimburse anything if this was not signed. Very poor business practice.As a result of their carelessness, I am out $222.00 and am working harder than ever to get out of the car I am in, the 2018 Hyundai Sonata is NOT safe to drive. I am making sure that I let everyone I know (and that is a lot of people) not to buy from Hyundai or Kia (since they are the same manufacturer), and if they already did, to investigate whether the services they are completing are actually being done. I no longer have any ounce of trust in either of them and question their integrity. They need to be investigated by some authorities regarding their business practices since there are so many of their cars on the road. Based on the comments of the serviceman at Branford Hyundai, there seems to be a lot of them. If you happen to be behind one on the road BE CAUTious! The car may just lose power and cause a serious accident.

I bought a 2011 Hyundai Elantra in Feb. 2011. The only reason I bought this car was for the gas mileage advertisement, 29 city/40 hwy. I was getting 22 city and 40 hwy. This was acceptable, even though the city was 7 miles lower. After my 3000 mile oil change, I am now getting 16 miles city. I have taken my car to the dealer. They said they could not gauge city driving. I asked them what is the problem. They tested the car on the highway going 30 miles. They said they averaged 34 miles. I am totally dissatisfied with the low mileage. Most of my driving is city/partial highway and I am hard time living with this situation. In 2010, I had a Nissan Altima, loaded and got 18 city miles and in the mid 30s highway. Presently, I am averaging 177 miles to 10.5 gallons of gas. Is there anything I can do about this?

I purchased a 2013 Hyundai Sonata March 2015. I had no problems with the car up to a week ago. First my check engine light came on and then a knocking-ticking noise from my engine. I took my car to OReilly and they checked it and informed me it was the camshaft. After then I was driving down the road the noise got louder and then the car stalled. It shut off in the middle of the road. All the lights came on and it STOPPED!My car was towed to a local Hyundai dealership. Spoke to someone this morning and they havent even looked at the car yet. I work 35-40 miles from where I stay and I dont have no other kind of transportation. After further review I found that Hyundai has had a ridiculous amounts of recalls on all of their vehicles even the new ones. I also found out that they recalled over 470,000 Hyundai Sonatas 2011-2012. After reading the reviews of this recall my car is doing the same thing as the 2011-2012 models. I have contacted Hyundai twice and all they are telling me is that my car is not part of that recall. My car is doing the same exact thing. They do not care and it is just ridiculous that there is so many problems. They wont get me a rental or a loaner. I plan to go to everyone news station I can find and report this issue. These cars arent safe or reliable and someone has to speak up and take action!!!

My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

I have a 2008 Hyundai Elantra that is slipping out of the park gear. My car is still under warranty and I took it to the dealership to get it looked at. The dealership put in a request to the main Hyundai office to have this replaced or fixed; they rejected the request and advised me to use the hand brake. I contacted the Hyundai office about this and they were very rude and told me this is normal on any cars. What can I do about this very serious issue?

I was a supportive Hyundai customer, owning a 2003 Tiburon GT and a recently purchased 2013 Veloster, until this disheartening event. My airbag light illuminated on my Tiburon, so I did a little research online and came to find that the 2003 Tiburon was recalled for this. The cause is actually the wiring within the seat belt mechanism. You can actually manipulate the light by wiggling the seat belt holder. So, I contacted Hyundai Customer Care America, spoke to a pleasant and professional attendant, and after her research, she told me that it was a recall item and it would be covered by Hyundai; and she said I should go to a dealer asap. It sounds perfect, but that was soon about to change. I went to the dealer, left the car, and was then contacted by the service department and was told that this was not covered. I told them the agent’s name, case number and campaign number, but this did not change the situation. They told me that the repair would be $293. I sent off an email shortly after to Hyundai consumer affairs and CEO of Hyundai America. I received a response back from consumer affairs with a negative result again. You would think that Hyundais foremost concern would be the safety for their customers, seeing as this was a safety issue, with a possibility of the airbag deploying. When I wrote to them, I told them how disheartened I was, and in return, they told me, in closing, thank you for being a part of their Hyundai family. How patronizing is that!

I have a used 2013 Hyundai Sonata and recently gas gauge just stop working while I was driving. Was saying that it was empty but I know I had a half a tank of gas. I let it sit for awhile and it started back right but stop again. And now my check engine light on. Has anyone else had this problem and what was done?

My experience with Hyundai is once again worst than the last. It is my 3rd disappointment with them and last, I just came out of a 3 year lease and decided I wanted to buy the car and instead of showing me my options through Hyundai Finance which I was leasing with they convinced me with lies about how being I didnt use the car much, I would have to pay more and convinced me to go with Chase auto loan, after a few days I called Hyundai Finance and the person on the phone told me, I should have bought through them which would have been close to 8k less, through Hyundai finance it would have ranged around 9k plus maybe 3k in taxes and instead now I will end up paying close to 18k.It is my 3rd and final deal with them, no one there is honest and they are out just to rob you, I should have gone with my gut and listened to my cousin and end my lease and bought through Carvana, I wish I knew the info I got from the person on the phone earlier but I thought I was dealing with honest people, anyways God bless them and everyone reading this and make sure you always ask all the right questions and if you have to take time or reschedule to review things before you commit to it or sign documents, do so, so you dont get trapped and tricked like I did.

This morning I found my front passenger tire completely deflated in the parking lot of my apartment complex, right as I was trying to get to work. I reached out to Hyundais roadside assistance hotline and I spoke with Bridget, who was so patient with me and very helpful. She was very detailed with me and was able to get assistance to me in under an hour. They also sent a link to my cellphone so that I could track en route where the tow truck was and how soon they would be there. Josh, my roadside assistance mechanic, was early and could not have been nicer. He was finished with my tire replacement in ten minutes or less and answered all of my questions. He also made sure I had an appointment right away to get my tire fixed/replaced. My service today was excellent and I highly recommend Hyundais 24/7 assistance program. They really made me feel like a valued customer.

I have a seat belt in the back middle that the strap is too short and it falls in the seat belt hole in the seat. Big and little hands can not get it out. I have to carry a plyers in my car to pull it out. I explained this to Ed service manager and he said the car functions fine. Jim Smith, said that this was unacceptable and would take care of it. The next day Jim Smith changed his story and told me I had to call the 1-800 and file a complaint. They did absolutely nothing to help me and said the same thing that Ed said. Shouldnt it be an embarrassment to a company when their customers need to carry a plyers in their car to pull the seat belt out? Their customer service is the worst I have ever dealt with. This is my first Hyundai and my last.

Hyundai Veloster 2012 - This vehicle caught fire while I was driving (rear bumper, passenger side). It was deemed a total loss. I lost all the money I put towards the car just to have nothing to show for it at the end. I could have been injured and was severely inconvenienced. Not to mention the stress that befell me during this time. I opened a claim with Hyundai motors. Not only did they NOT find what went wrong, but they only offered to pay my insurance deductible. This vehicle was always seen at a Hyundai dealership and had an extended warranty. My advice to anyone shopping for a vehicle; is to forego Hyundai, not only are they fire hazards, but they depreciate at an immense rate.

I made multiple payments in May 2013 to catch my payments up since I was unsuccessful in trading my Genesis due to the high negative equity. I began calling CS in May to ensure they didnt apply my payments to principal and was told for going on 2.5 months that it will be corrected. Now Im getting phone calls, late fees and everything else that has nothing to do with fixing the issue. Ive requested the payment application since May through several representatives and supervisors and have yet to receive it. I refuse to allow them to apply money to principal for their vehicle Hyundai they appraise very low. The vehicle is nice, overpriced but efficient, but the service is the worst Ive ever dealt with and if I find a way to trade the car and not give them another dollar; its my goal before my lease is up.

I purchased a used 2012 Hyundai Elantra on 12/27/2012. The car had 14,075 miles when bought. I have found the car to have terrible gas mpg, which I have come to understand a lawsuit was filed which resulted in a reimbursement of money to owners. However, I have been told that I am not entitled to reimbursement because I bought the car after Dec. 2, 2012. I contacted Hyundai customer service and I was told that I was supposed to have been informed by the dealer at the time I bought the car that the gas mpg was not accurately advertised. I was never told by the salesman or the dealership either verbally or in writing that the gas mpg was misleading .The car was purchased in Hyundai of Hackettstown in NJ.

I bought a 2011 Hyundai, I was the second owner. As I was going to work I pulled out onto a main highway where the motor made this horrible noise and stopped, leaving me in terrible danger. People helped me push the car to get it backed off to a bit of safety zone, I had to have it towed to a garage. This car had 82,000. miles on it, it seems the motor was gone. It was then towed to the dealership, where it sat for 4 months before anyone even took a look at it. I keep calling them frequently about it and was told, they had so many cars before me in line they didnt have time to work on it.I had to find other means of transportation for work and other necessities. Only to be told because I was 2,000 over the second owners warranties that Hyundai refused to replace it. They had a class action suite against them, I was notified, but didnt have a problem at the time I was notified. Why would I spent $6,000 for a new one of their motors when the one I had was no good? I was told of others the same dealership that they had replaced motors with the overage mileage. I had expected to drive this car for at least 200,000 plus miles. Just goes to prove not all Lemons are yellow!

Very, Very Bad Customer Service at Rally Hyundai-Palmdale,CA - I was treated horribly by the Sales Manager. His name is **, at least thats what he told me. After test driving a few cars and ready to go home and ponder, I was told by the sales associate, Kyle, was going to the back to see if they had exactly the car I wanted. Two minutes later, Kyle returned with Randy. I explained to him that I was just there to test drive; I had already researched the car for almost 2 months so I knew just what I was getting. So Randy started immediately, he didn’t waste any time. “What payments can you afford?” “Ummm… no thanks, I dont want to discuss price, thank you, I just wanted to test drive.” “Well, why not? Why do you want this type of car? Why not another? Oh, thats not what this car cost. Oh the car you test drove couldnt have felt that way. No, no, no.” Discredit, discredit, discredit. The language he used was rude, forceful and disrespectful. “Forget about your research, it’s all wrong.” He wanted me to go inside so that he could show me his numbers. He was a lot like a bully and he tried to intimidate me. But I stood my ground and refused to follow his lead. Mind you, this was all after I explained to him that I didn’t want to buy today, only a test drive. After he saw that he could not intimidate me, he became very upset, glared at me and began his rant. You just dont believe me. Youre not even listening to me. Were done here! Calling me a liar to my face! I thought, “Uhhhh... who called who a liar? What just happened?” Well when he was done with his rant, he walked away. The only thing I was able to get out after that was, Thats unfortunate as he stumped off like Rumpelstiltskin. If he had just allowed me to leave nicely, I would have returned to purchase the car I wanted. I guess he thought because I was alone and a woman, that he could bully me into doing something I didnt want to. No one deserves that type of treatment. And after reading other reviews on Yelp, it turns out no one is allowed to test drive at this location unless they plan on buying. Something needs to be done about this bully.

I am unfortunate enough to be one of the tens of thousands of people that thought this was a reputable company that sold reliable vehicles and stood behind them. THEY DONT. As soon as they have your money youre on your own. NO SUPPORT even from Hyundai USA!! I have an entourage. The headlights used to blow every three months that used to tick me off, but now they dont blow anymore because they dont work at all now!!! And its a really common problem with this manufacturer. I called the main Hyundai customer service line and they are completely useless and really couldnt give a crap about the vehicle they sold you. Do yourself a favor. Take your hard earned money and put it in a vehicle manufacturer that values your time and money and your loyalty. THESE CLOWNS DONT!!!

In early 2012 I leased a Hyundai Santa, in September 2012 the vehicle was involved in an accident and sustained severe front end damage, all air bags deployed etc. The vehicle was towed to a junkyard/auto repair shop. I had full insurance plus gap insurance through Hyundai. My insurance paid out over ten thousand dollars that I sent directly to Hyundai. I constantly contacted Hyundai regarding the status of the vehicle, the account was placed in the recovery department that was handling the gap insurance. In November of 2012, the last correspondence I had with them that I initiated was with that department. At that time I was told the vehicle was covered under the gap insurance, time went by and I never had been contacted by Hyundai, I presumed the vehicle was paid for and everything was done. Until a year later and I applied for credit and was told to my surprise that I had repossession on my credit, prior to this I had excellent credit. I Called Hyundai and was told indeed this vehicle was repossessed, they could not supply me with when it was repossessed from the auto repair shop, when the sale was or if the vehicle was ever repaired. I was never notified of any repossession, never notified of any sale etc. I have on several occasions contacted in writing Hyundai requesting proof of the vehicle being repaired, proof of the vehicle being repossessed and sold. To this day almost three years later, they have not and will not send me any proof of this and this full amount owed is still affecting my credit.

My wife got scammed on a lease at a disgraceful Hyundai dealership in Gurnee, IL (avoid at ALL COSTS). She ending up overpaying by $7,000 on a Kona for no reason. The Kona which she was going to buy outright until they convinced her to lease, should have been $24,445. Its on Hyundais website. She ended up paying over $32,000 before tax on the lease. We complained to Hyundai customer service, but were told that there was nothing they would do to help. As such, we will never be buying a Hyundai again and will be recommending to our friends and family the they avoid them also. Although its not Hyundais fault that my wife got scammed, if they are allowing scammers to sell their product then they are culpable. It is a shame because we previously had a Hyundai and had been happy with it. If they are unwilling to help their customers however then we are unwilling to be their customers.

I have two Sonata 2015, which I have taken in for recalls and both days which has taken a total of five hours and ticking, and I was not impressed with how you come in for these services and you are not forewarned of the waiting time and, they keep bringing you a problem that you say no way. I havent had this car two years yet. I had work done on one of them on yesterday and by the afternoon, it was running okay before I took it in. Now the front end is shaking. Thinking of taking it to another dealer, and see what they say, and trading it. Too many problems for a car not owned two years yet and hours to fix and no replacement in doing it.

I have purchased Hyundai EON car in India as company introduce it in market in the month of Nov. 2011, after two months company upgraded the model providing extra facilities and decreased rates. Question is, are we fool to give immediate response to new model by purchasing in high rates. So please upgrade our model also as otherwise we feel cheated.

I purchased a 2013 Hyundai Elantra Limited with all the bells and whistles. The Elantra comes 17 inch tires when you order the Limited. The 17 inch tires are also very low profile tires (45). The day I purchased the car was a cold and rainy day last November. When I test drove the car the roads were wet. On dry pavement the road noise started at about 35 MPH and gets so loud you have to turn up the radio just to hear it. NOT what you would expect from a $25000 car. I have complained about it to Hyundai - they authorized me to have the tires replaced with better quality tires - which I did and the problem still existed. Hyundai admitted there is a problem or they would not have replaced the tires. Many road tests have been done with Hyundai employees and all admit there is excess noise. I am working with the BBB to get Hyundai to buy the car back. Last week Hyundai after admitting there was a problem now wants to deny the claim. The problem is an engineering issue that cant be fixed and this was told to me by Hyundai. Has anyone had luck with the BBB arbitration hearings? I am very disappointed in Hyundai. Hyundai admits there is a problem now wants to deny a claim. I am not going to go away.

Leased a vehicle and when I got the seatbelt wouldn’t work. Had to take it In, yr later AC stopped working. Car has been at dealer for 4 days and they don’t know when it will be done. No compensation, wouldn’t give me a rental nor any help from Corporate. They said they will call me back in 10 business days. They leased me a LEMON and left me hanging in every way. I do not recommend Hyundai or any of their parent companies because they don’t care about the consumer whatsoever. Worst experience of my life, never again.

Well car ran great until 55000 miles. Check engine light intermittently coming on and off. Engine sounds like its failing. Took it in under warranty and cant get any Hyundai to be able to repair the failure but as soon as I get it back the failure occurs. They claim to give you the best warranty but in reality its just a piece of paper. They dont actually stand behind it. Purchasing a GoPro now to prove issue and show consumers what a RIP off Hyundai is. Paid 18,000 for a new car that didnt make it past 60000 miles before failure. Dont buy a Hyundai.

Second week after purchase, the rpm needle dropped below 500 rpm a few times almost stalling the engine, then rough idle. I took it to the shop. Diagnostic said they found nothing. The 2nd time in was for abnormal rough idle, when in drive at a stop or when air con on. I had sales rep, finance mgr. and service mgr. involved with getting a resolve. I was told nothing was found. The third time, car was worse. I had sales rep and service mgr. both sit in the car to experience what I was talking about. The service mgr. took the car for a ride, came back and said, Yes, there is a problem (even a passenger can feel the vibration). But I was told by the service mgr. when picking up the car that Hyundai is aware of situation and that some Elantras out there would have rougher idle than others. This was characteristic of the car and that if they can find a solution for it later on down the road, I would be contacted. Does this make sense? Really?! I had the general mgr. (Mike **) at McCafferty Hyundai contact corp. yesterday, 4/26. I was told that they dont have an answer and if they find one, they will let me know. I was promised great service and the world, but have had frustration to the point of not sleeping. We purchased this car coming out of a used one so that we would not have any issues for a few years. If they are aware of this as Don ** (service mgr.) told me that Hyundai Corp. Service tech told him, why cant I get satisfaction? I feel like I got ripped off big time. We even purchased the extended warranty. All I get now is, Im sorry, there is nothing we can do at this time. My intelligence is undermined by saying to consider it part of the characteristics of the car. What kind of product are they putting out there? The greatest frustration of it all is that the rentals I had every time the car was in the shop were the same cars and none had this issue, and I even told them this. I just want my car fixed or find me one that does not have this issue. My first payment is coming up and I dont know what to do. Keep making payments on a car that malfunctions? I was told that they could probably trade me out of the car, but that now, its considered a used car. Is that crazy? I lose no matter what. Help me please!

I am completely disgusted with this finance company and people need to be aware of what they are dealing with when it comes to getting a loan from HMF. I set up auto-pay so that I would ALWAYS have a timely payment on my three year loan. Paying on time is very important to me and auto-pay seem like the best solution to Hyundai getting their money on time, every month.It came down to the last payment and this payment was never auto-deducted. Unfortunately for me, I didnt realize this policy of theirs that the last payment would NOT be auto-deducted. What made this so bad is that I didnt find this out until I was 45 days late in payment and Hyundai had already reported this on my credit! I still cant get over them reporting me to the credit bureau when they could have easily communicated what they needed from me to take their last payment.I immediately called to get clarity on why they were telling me I was late in payment with this statement I received just today when they had full ACCESS to my checking account!! They told me that they have a policy built in the contract that states first and last payments are NOT auto-deductible. OK, so somewhere in the fine print is this policy when I bought the car. Being a long time Hyundai customer that is always receiving mail from them, I find it interesting that a courtesy reminder notice with the last statement isnt enclosed for people that rely on auto-pay?I just know that I dont deserve to have my credit dinged because of some nonsense they put in a contract I signed three years ago! I have never made a late payment on the car and common sense would tell you that I counted on THEM to take what was owed out of my account. Obviously, they do this to make a few dollars on interest and late fees. The consequences to an honest consumer with something like this are that they will have their credit report dinged and a fight on their hands to correct it. This is no small matter. This incident is enough to not only make me committed to NEVER buying another Hyundai, but to put the word out there to others to NOT do business with them - at least when it comes to loans. HMF is the lowest of the low. The car itself, a used 2008 Elantra, has been a pretty good car to have. Still, Hyundai lost a customer because of this. BTW... their customer service are some of the rudest people I have ever dealt with too!!! No empathy, no care. I was treated like a dumb deadbeat. Never again!

I have been a Hyundai customer for many years. Fortunately, I have only had to call for roadside assistance a couple of times. They were courteous and prompt. Even when I had some personal technical difficulties, they were patient and understanding. They did follow up calls to make sure that the service was satisfactory and complete. Very organized and very professional.

I am trying to begin the process of making a lemon law claim on our Santa Fe. I am wondering if anybody else has had problems with the back liftgate automatically closing. We have had it repaired 3 times already, and now after taking it in 6 months ago they have still not been able to get it fixed for what would be the 4th time. I have been hit in the head numerous times, and the other day my son was trapped by the liftgate. Luckily I was there to get it off of him, because it will not stop coming down unless you pull very hard against it and he is 8 and was face down.The dealership is useless, they have been ordering the parts for 6 months. We have called repeatedly and get the same answer. Unfortunately there is not another dealer close enough for us to go to, and they also have told us we have to get it repaired at their dealership. This is a joke, and I was wondering if others have had the same issue. Just trying to get all the evidence I can to try and force a resolution. We basically do not use the back of our car anymore. Hyundai is awful.

My 2012 Sonata - I have 18,000 miles on my car that I bought last February. I paid $30,000 for the car and I already need 4 new tires. I would not have purchased the car had I known this. The dealership (Washington, PA) said they put junk tires on it to get the best test drive performance. This is unacceptable that I had to spend $500 9 months after spending 30 grand on the car.

I just bought a 2016 Tucson. From I bought that Car I have been going back and forth to the shop with different issues. The AC or heat was not working. The latch of hood needed to be replace and now the cruise would stop with me stopping the car. I was in the middle of traffic when car stop. I had my young kids in the car when the car would not move. I had to turn off car then turn on for the car to move. The car kept on doing it. I took it to the shop. Now I have to wait 4 weeks to get my car back cause Hyundai dont know whats the problem. But yet still I was told several people complaining about same issue. If you have a 2016 Tucson please be careful. Its not safe.

I have a 2016 Hyundai Veloster Turbo and it kept stalling while in drive. My seats started cracking after only 6 months. My resonator and exhaust has to be replaced with less than 6000 miles on it. Hyundai definitely needs to recall this vehicle because my car has been back and forth in the shop due to the mechanics solely depending on computer codes to find whats wrong. Do it the old way. Actually look at the components and parts of the car. It should not take almost 3 weeks to figure out the grounding wires were bad.

I leased a Genesis 20 months ago. It took four months to get the lease payment correct even with dealer involvement. Then 20 months later, I get a notification that my payment is late (of which it was not and verified in my bank account) and that I owe $100 more than the payment I made on time? When I call Hyundai Finance, they tell me that is was because in June (its now Dec) my sales tax went up. They never said a word or sent anything to us in mail, email, call... nothing. We have been making the original payment all along without a problem. Six month later you send me a past due amount, tell me my tax went up over 5% six month ago and that I have been making the wrong payment? How is this possible. Finally, I ask to tell me the specifics of what tax and they have no idea and have the city I live in wrong - even though its the same as when I purchased the car? They tell me they dont have to notify me and maybe I will get a call back in three business days from a tax person if not call back.

Who sells a $45,000 vehicle in Canada where you cannot lift the passenger wiper to clean snow or ice much yet prevent wiper damage in icy weather? I was told that in order to lift the wipers you have to turn on the wipers and turn them off when they are halfway up. Now not sure if you have tried to do that in an ice storm but it is not possible to move the wipers.

Bought a brand new 2017 Hyundai Tucson eco, I only had it for a few months and its been in the shop more than I have been driving it. All types of problems with the electrical, it is at the shop at the moment I am typing this while mechanics are scratching their heads to figure out what is wrong with it and how to fix it. I called Hyundai corporate they said they would return my call, You think they did. What a joke. They have no concerns about the safety issues with this car even though I tell them that the windshield wipers stick two to three inches from take off on the windshield. AC sounds like Gremlins are about to attack you coming from the vents. Transmission drives and shifts like somebody that does not know how to drive a stick shift when this is an automatic vehicle. Gas gauge sticks even though its full and you cant put any more in it. The gas gauge will read from a half tank to 3/4 of a tank full until you hit a bump. Including with the issues the dash lights dim and brighten by themself. This car should have yellow lemons painted all over it along with every car that Hyundai puts out especially since corporate is treating their customers this way, not a very good ethic on gaining your customers Trust or to get repeat customers. I really dont understand how this company is in business. I guess thats why our government had to do a bail out on their **. My experience alone it has been a real shady experience.

I have a 2011 Hyundai Sonata. Im persistent with maintenance and was relocating from Wisconsin to Nevada for work, thinking my car only has 40,000 miles so it shouldn’t have any major problems on the way there. Well, get 1000 miles away to Tulsa and the engine completely blew. I was stuck there for 9 days which caused my boyfriend and I to dwindle our savings by $1200 to cover my hotel and food cost. The repair was covered under warranty because there was absolutely no sludge in the engine when it was taken apart and turns out there were several recall parts IN THE ENGINE that needed to be replaced. Well, we finally make it to Las Vegas and I try to file a trip interruption claim and the people at Hyundai told me what to fax to them...so I did and spent $12.00 at UPS to do so. I waited a week and get a call saying that I have to MAIL my documents to the roadside people first before Hyundai will consider the charges. Welp, did that and 2 weeks later, I call roadside and they tell me it takes SEVEN WEEKS TO REVIEW and they can’t see anything in the system until it’s finished being reviewed. So I finally give them the 7 weeks and call in, still not in the system so I was given a fax # to send everything in. 2 weeks later, they approved 300$ because thats their max allowable and Id need to go through Hyundai for the remainder. So... I call Hyundai since they have ALL the documents I sent previously. The girl I talked to assured me it should only take 3 days because I had my case reviewed previously and they just needed the response from roadside to approve it. So... I wait the 3 days, call back and the reviewer still hasn’t even touched my account. 2 weeks and 3 messages to the examiner later - still nothing. So I’m told itll be escalated to his manager and I’ll hear back within a day. Did I? Nope. Talked to a rep this morning who discussed my account with his lead and they both agreed its inexcusable for the examiner to be avoiding my case all together. I will NEVER buy another Hyundai again... my parents and sister both just recently went car shopping and were both considering Hyundais until I went through this...so they just lost 2 customers. Im at my very last straw with them. Theres no reason my engine should have blown at 40,000 miles now theyre just evading paying me back the money that is owed to me.

Hyundai in Newman, Ga was the worst experience ever buying a car. I was paying cash. Of course they talked me into the tech pkg and took me $2500 over budget. I was told to just finance that amount. Ok, fine, I said because I knew it would be paid off before the first payment was due. Well they didn’t like that and came back and said they couldn’t finance anything under $5000. Ok, still going to have it paid off quickly. Then they came back and said they wouldn’t finance anything under $7500. I had only taken one check with me. It’s a 4 hour drive. I told the guy that and he said to go get another check. I was walking away when my husband decided he was sick of this to find a bank up there and do it. After all this, it turns out the car I ended up with did NOT even have the tech pkg.I have never been so disgusted with a dealership ever! I will NEVER purchase another Hyundai again. Just not worth it. I hate having to see my car. They ruined what should have been an easy sale. By the way, the car was paid off within a month and they made a grand total $41. in finance charges. Stay away from Southtowne Hyundai!

Hyundai Veloster - On October 4th 2013 my son was driving in Irvine, CA on Barranca and smelt gas. Passersby started to yell at him to get out of the car as it was on fire! The car caught fire and was a total loss. We are still waiting for Hyundai to pay on settlement they agreed to. 5 months has gone by since they completed their investigation and I am having to make payments in the meantime. Good luck getting them back! I’ve never received such a run around in my life. They go through account reps like water so can’t retain staff apparently. To add insult to injury they sent me a threatening letter stating I had to pay the loan off as the place the car had been towed to had put a line on the car for storage fees!! It’s totaled people!! #shameonhyundai

I took my 2013 Genesis in for a recall and was talked into trading it in and leasing a new Tucson. I then read that if I were to total the leased vehicle, I would be out the equity from my Genesis as the insurance would pay them, not me. I explained my concerns and was within the three days that the lease stated I had to cancel. They were upset and said that it wasnt true and that I would get the money. I said, If I rent an apartment and it burns down, I will NOT get the money, the OWNER will! So they kept saying that wasnt true and were angry but brought my Genesis back and I left, forgetting I had given them my title (free and clear). When I realized this, I called and they said they would send the title. It has been a week and I dont think Ill be getting it. I realize I shouldve done my homework first and avoided this embarrassing situation, but I am looking to trade in and buy a vehicle from them after a vacation Im planning. I told them this but still no title. Also, they just brought my vehicle in a huff and I didnt sign anything so Im hoping I dont get screwed worse than losing my title. If I receive the title tomorrow, Ill feel terrible and Ill have to delete this or update.

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

If I can save you the trouble from leasing from Hyundai, then please listen carefully. I have always leased my cars. Ford, Volvo, Saab, etc. Ive NEVER had an issue with a leasing company, process has been flawless. Hyundai Financial has been an absolute nightmare. At lease end, Hyundai send out a 3rd party to look over your car. There is no wear and tear allowed for a 3-year lease. The 3rd party company spends 1 1/2 hrs going over your car with a magnifying glass (true!) and then hands you a bill for $3,000. If there is a pen mark on your seats, then you have to replace the entire fabric on all the seats. They then tell you that this is just a guide for you to get things fixed and this will never go to Hyundai. Thats a lie. We took the car to have the ridiculous list addressed, spent hundreds of dollars getting tiny scratches out, the pen mark on the fabric (there were no dents, tires were brand new, under mileage, etc.), and faxed over the complete report to Hyundai. The car was in such perfect condition that when we turned it in, the dealership leasing manager called the sales manager and said they needed to buy this car. A month later, we get the $3,000 bill from Hyundai. They DO NOT send someone out to look over the car after the work is done. They go completely off the original work their 3rd party sends them. We submitted our receipts 3 times and they told us they didnt like the wording on our invoices and suggested we wrote it ourselves! I said feel free to call the company that we paid hundreds of dollars to who worked on our car 3 days. The detail shop called us, said Hyundai was extremely rude, and that was the end of that. Three months later, on Christmas Eve morning, we get a call from a collection agency that says we owe $3,000. We now have to hire an attorney. STAY FAR AWAY FROM HYUNDAI!

I called asked for an estimate three days before I scheduled repair. I was told 330 for labor to do a knock sensor replacement. I ordered part at dealership which was 74.20. I went in today. 1 hour and 36 minutes. Charged me 480.00 for labor, 28.80 misc charge 508.80. I dont think current mechanics get 500 an hour then tell me that my repair isnt warrantied because I didnt have them put on computer there. I am on disability and this took every cent I had.

I just purchased a 2012 Accent. I drive 40 miles to work on the interstate every day. Once I reach 70 mph, my car starts to swerve to the point I almost run into the other lanes. When I try to correct the car, it gets worse. One time, I almost ran a car off the road. Terrified to drive, I took the car into the dealership and was told its my electric power steering. I was told theres nothing they could do to help me. They told me I need to get use to the sensitive steering. Seriously! I was told by the dealership the sensitive steering does not change even at high speeds. If I turn my steering wheel a little bit, my car will go in that direction very fast. This is very dangerous. Hyundai needs to fix this problem before someone gets hurt.

I purchased a 2006 Hyundai Sonata in December 2010. A month later, the airbag light on the dash came on. I took it back and they re-set something. I drove off and about a mile down the road, the light came back on. I took it back and was told the problem was the PSGR seat cushion, and would cost $900.00 to fix. The warranty I bought did not cover this and the dealership would not fix it. I was not about to spend more money on this car, so I have just been driving with the light on. I started doing some research and found that there was a recall on 2006 Sonata for its airbag. I called and was told my 2006 was not part of that recall, yet its a 2006 Sonata; I dont get it.