I purchased my 2015 Sonata in January of 2016. After 3 days of ownership I noticed the panoramic roof was rattling, I returned to the dealership and the sales person said the car was just having some growing pains (this is the 3rd car I have owned with a pano roof - 05 Scion Tc and 14 Sonata Limited). I took him for his word and took a short road trip and the rattle only got worse. At 1822 miles I returned to the dealership and complained about the roof, and I was rewarded with the services manager telling me the 15s have been having issues with their pano roofs. They lubed everything up and told me they would call me when they had a fix. At 3998 (3/17/16) miles I returned to the dealership with the issue growing worse, once again Hyundai lubed the seals and said it was fixed. At this point I had enough and contacted Hyundais customer hotline and filed a complaint, and Hyundai didnt bother to respond. Shortly after my roof sustained some damage from debris and the dealership refused to work on it. They even joked around about maybe once the insurance company fixed my roof the rattle would go away. Once again I contacted customer care and filed a complaint warning of a lemon law violation. My case was passed on and I called back every single day for almost a month until I had someone return my call. Hyundai agreed to replace my entire roof under warranty, this was done in 8/8/16 at 10161 miles. Hyundai agreed to place their best warranty on the car at no cost to me and assured me the roof was fixed. A few weeks later the rattle slowly started to come back, it slowly got worse and the dealership in several undocumented occasions lubed up the seals. Once again I called customer care and spoke with their regional person who was helping me and raised my concerns. He agreed to send a engineer out to check my roof and if he determined the rattle was there Hyundai was going to buy back my car. On 3/6/17 I dropped my car off with an ever present rattle and picked it back up on 3/7/17 only to be informed that the rattle was not found by their engineer. On 3/8 Hyundai denied my claim for a buy back stating the roof was working as it is designed to do. Now I have to file a BBB complaint to get this issue resolved.

Second week after purchase, the rpm needle dropped below 500 rpm a few times almost stalling the engine, then rough idle. I took it to the shop. Diagnostic said they found nothing. The 2nd time in was for abnormal rough idle, when in drive at a stop or when air con on. I had sales rep, finance mgr. and service mgr. involved with getting a resolve. I was told nothing was found. The third time, car was worse. I had sales rep and service mgr. both sit in the car to experience what I was talking about. The service mgr. took the car for a ride, came back and said, Yes, there is a problem (even a passenger can feel the vibration). But I was told by the service mgr. when picking up the car that Hyundai is aware of situation and that some Elantras out there would have rougher idle than others. This was characteristic of the car and that if they can find a solution for it later on down the road, I would be contacted. Does this make sense? Really?! I had the general mgr. (Mike **) at McCafferty Hyundai contact corp. yesterday, 4/26. I was told that they dont have an answer and if they find one, they will let me know. I was promised great service and the world, but have had frustration to the point of not sleeping. We purchased this car coming out of a used one so that we would not have any issues for a few years. If they are aware of this as Don ** (service mgr.) told me that Hyundai Corp. Service tech told him, why cant I get satisfaction? I feel like I got ripped off big time. We even purchased the extended warranty. All I get now is, Im sorry, there is nothing we can do at this time. My intelligence is undermined by saying to consider it part of the characteristics of the car. What kind of product are they putting out there? The greatest frustration of it all is that the rentals I had every time the car was in the shop were the same cars and none had this issue, and I even told them this. I just want my car fixed or find me one that does not have this issue. My first payment is coming up and I dont know what to do. Keep making payments on a car that malfunctions? I was told that they could probably trade me out of the car, but that now, its considered a used car. Is that crazy? I lose no matter what. Help me please!

Why is it that whenever you buy the extended warranty and then need the dealership to honor that warranty, it covers everything except the work that you need? I have a 2012 Elantra with the extended warranty and the AC broke. Now Piazza Hyundai in Limerick PA says it will cost me over $700 to replace. This is fraud. What else could it be.

Not only did our Sales guy sell us a car without the one feature we requested (auto-start), but it is now in service for the 3rd time due to what feels like engine failure when accelerating. Last 2 times Hyundai of Paramus service department stated that since they could not duplicate the issue, that they considered the issue resolved. This time, they did a tear down and are telling me it is the automatic clutch. They said that we beat on the car and thats why. I am 40 years old, live in NJ (the land where traffic happens everywhere, every day) and most of the time my 2 small kids are with me. We thought this would be an economical choice, but it looks like we got a lemon. The service dept. District Manager Sean ** denied our claim for this repair to be covered under their amazing warranty, and told my husband to try and dispute the claim with Hyundai corporate. So, we called corporate, and they said that our only option is to contact the better business bureau. Dont do it to yourself. You dont need the aggravation. Take it from me... 5 days later and $400.00 poorer. Hyundai claim number**.

Had to replace back brake every few months and one day while driving heard a noise and lost control of the car, had the car tow to the shop and was told my the back axle had come detached from the subframe due to rust and could not be repaired... Called Hyundai and they and complain about it the other day. Someone from Hyundai of America call me saying they want to buy my car back for 500.

Power steering on Elantra pulls to one side. See other complaints online. This car problem should be recalled. It is a safety issue.

The 2017 Hyundai Tucson drives nice, is roomy, and is much better gas mileage than our previous minivan. However, I really miss sliding doors, which we were used to on our other vehicles. I wish the Tucson had a power trunk and Im not happy with the radio as it doesnt show song titles like our previous model did. Nevertheless, it was our first time leasing so it made the vehicle quite affordable. The Tucson had a better price point than comparable models. It is also physically very attractive and is a beautiful color turquoise. It has a very modern looking interior and exterior as well.

At 61000 miles, my power steering on my 08 Elantra failed - told by dealer service the sensor had to be replaced but since sensor so embedded within steering column, the only way to fix was to replace whole column. Because car was 1k miles over warranty, Hyundai would not cover - they paid half. Fast forward to today - just 40k miles later, power steering failed again. I cant afford the cost for Hyundai service to fix again. This is also not the only repeat problem Ive had with the car. Wondering if I have a lemon or if there is a different problem causing the sensor to fail. Reported to Hyundai - they wont do anything for me since they helped with the cost last time. Dealer told me they have never heard of anything like this and they say there is nothing they can do without approval from Hyundai corporate. Guess Im stuck with a car I cant drive. Hate companies that dont stand behind their product.

I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete wall and not one airbag went off. This vehicle has front and side curtains, something should have gone off for sure! I was thrown all over the place, and Im very lucky for sure! Airbags did not deploy when numerous ones should have!

Last year we experienced a flat tire and when my spouse went to change it there was no spare, only a compressor and slime unit. Well little did we know but we had a slit in sidewall of tire from a pothole, so that was useless. When I called Hyundai Roadside Assurance, they said they would tow it to the nearest dealer which is 40 or so miles away, we wanted it towed 6 miles down the road. So we had to pay $100 for a tow. Last Tuesday we had a flat tire and had no jack to take it off to have it repaired, so we put air in tire and drove it to our repair shop and had it plugged. Today we went to Garvey Hyundai in Plattsburgh, NY and took slime air canister into dealership and asked why they do not tell customers that their 2012 Elantra Limited do not come with a spare or jack. We also stated that we were going to have to get AAA Roadside Assistance since we had to tow car to nearest dealer 40+ miles away if we wanted to use our roadside assurance with them. They hurried us into a room with a service manager whom informed us this was policy to make cars get better gas mileage, by having no tire or jacks. They were willing to sell us a spare donut tire on rim with jack for $298 +, which my spouse said no way. But they did give us a free car wash, which car was still filthy after it came out. Well hopefully, our next purchase next year from an American automaker will have a spare tire, jack and roadside assistance to our local garage if needed.

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

Key fob falls off a lot. Unlike other fobs the key does not fold out, it is an L-shaped key that slides right out of the fob when pressure is put on the small button which protrudes from the fob approximately 1/16 of an inch and releases the key. All other buttons are recessed. It has fallen off in my purse, in my pocket, on the floor of my car, while opening the door of my car, under my desk, off my keys as I picked them up off the seat, and I have even found it on the floor under my key hanger by the door. My husbands has fallen off in his backpack while setting the keys on his desk, in his pocket, and while opening the door.

For being a turbo the Hyundai Veloster does not feel like it. When I try and get it going it tends to stick a lot and then jumps forward real fast. Having the flaps on the steering wheel is a pain. I sometimes knock into them by accident and they change my car to manual which I do not care for. Then I have to slow down and press down on the flap to put it back to automatic.

The Hyundai Sonata is an awesome car! Very comfortable drive whether over long or short distances. Have consistently gotten over 34 mpg on the highway. Outperforms Toyota Camry which I had for over 10 years.

My check engine light came on for the 2nd time in 2 & 1/2 months. I took it to the dealership and they told me it was not covered under my extended warranty, which make no sense to me. They said this is because I was not the original owner, since I bought it used & bought the extended warranty, it was not covered. I have spent more time at the dealership whether it was in Illinois or Colorado than I have with any other car that I have owned. The total cost is $119.47.

Had to use Hyundai roadside assistance on my 2019 Ioniq to get the car from my home to the dealer. This process was easy and efficient and I give them 5 stars. After a day, local service dept. called and said I need a new hybrid battery (after only 2 years!!) and they are out of stock with no ETA. This dealer has no loaner car program so I am stuck without transportation. Called Corporate Hyundai and now awaiting a callback. Have had prior issues with the car but were fixed under warranty. Jury is out on how Hyundai will help me out. Not happy with the quality of the car since it wasn’t cheap.

Hyundai Motor Finance is not an easy company to work with. We bought our Hyundai and the dealership had superb customer service. Those customer service expectations are obviously not universal when dealing with other entities of Hyundai. We pay our car payments on time every month. The online system did not process our online payment last month even though I got a confirmation number. Hyundai waited 3 weeks before notifying us that they had not received payment. I went online again and paid the payment. I followed up the next morning to verify payment was received. The customer service agent said it had not been. I went online and paid it again per her suggestion. Five days later, Hyundai takes out two payments for the same amount from my checking account. When asked if they could refund, they told me I had to get a letter from the bank, show transaction history, and wait roughly 7 days until the check was cut and sent to me. They can draft accounts but not credit them. I asked if they were going to take care of my late fees. The supervisor said she needed to review the past 3 calls that I had with Hyundai over the last 2 weeks to determine. It may take a few days for someone to get back to me. My complaint is that the customer service reps that I spoke with each time told me different information, and Hyundai does not believe the customer is always right; they believe they are right until proven otherwise, which penalizes the customer. Do not work with Hyundai Motor Finance. They have cost me fees, time, and money from missing hours at work, from having to chase down letters from the bank, only accepting faxed info, not email info and not being able to handle concerns over the phone. All complaints must be in writing.

See attached photos! Out of the last 5 years I have owned my Hyundai I have had 4 door handles break and latches on inside to visor mirror & center console break within the first year of owning the vehicle. And I dont have children and never use these doors! It seems these are very cheaply made causing a huge inconvenience! 2 door handles repaired in the past 3 years and now 2 more are broke the same way this last year that have not been repaired. This has become very pricey and unnecessary to have to maintain to have working door handles. I have owned many cars in my life and never had this problem! Why arent these considered recalls??? I feel I should not have to continue to pay for the replacements of the handles and latches! I would like Hyundai to be responsible to repairing these items as they are currently not in working condition! Sincerely, Frustrated Hyundai owner.

On August 2011, the dealer offered me two tires, if I purchase the Hyundai Azera 2006. The tires that the car has, is in bad shape. With this deal, I purchased the car. Two months have passed, and I still have not received my tires. I have called them numerous times, spoke with the salesman, Brandon, the manager, David, and I recently called Michael **, the customer satisfaction rep. They have not returned my call yet, and I am still waiting for my tires. My tires have no threading, that is why he offered the two tires. It is now November 2011.

If you plan to lease a Hyundai, read the contract!!! I wanted to pay off the vehicle early, to purchase something other than a Hyundai and was told by the leasing company it would be an additional $400.00 to return the car in early, or on time. You would think, being that my husband works for the dealership, he would have been told this... so angry!!!

I took my car in for TMPS sensor. They could not reset the computer to make the light go off so I had to take off from work, travel another hour to take it back in, then somehow a lug nut got twisted off which I could pay to replace and another sensor was out. Nearly $300 later, I left with a broken wheel stud and the TMPS light came on going back to my house. I called and requested my money back as I now dont trust Coughlin Hyundai, but we all know that isnt going to happen.

I am using a Hyundai (I-10) car, about 2 yrs old. It has a major defect since I bought the car. I sent it to the showroom many times where I bought it from. But my prob is not yet solved. Due to this problem, I am putting a case against your Hyundai company.

First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.

Never buy a Hyundai!!! I bought a 2011 Hyundai Sonata 2.0T Limited and I have had nothing but regrets. Everything that could possibly go wrong, HAS! I had the famous engine failure in December 2016. It just stalled and seized on the highway and the useless Agincourt Hyundai dealership in Toronto that I took it to DID NOT EVEN PRESENT THE CASE TO HYUNDAI CANADA INITIALLY. They just asked me to bring $9,000 for an engine replacement. I had to call Hyundai Canada myself, and they also tried to void my warranty until I threatened legal action. They finally gave me a new engine and less than a week later, my driveway was an oil pool, the engine oil leak was so bad that my dipstick dried up in days!Besides the engine issue, there has been countless MIL (check engine light) illuminations: from 02 sensor to catalytic converter to issues with the gutless turbo the car has. The shocks and struts on the car are so useless too, they have been changed severally. The wheel alignment is the worst, its like it loses alignment every 3000 km! I do not drive badly, but somehow this piece of garbage always pulls to one side even after an alignment. The sunroof creaks! My backup camera chooses when its going to work, on other days it just shows me a blue screen when in reverse! The sound system is total nonsense (I have the dimension system)! I REPEAT: DO NOT BUY A HYUNDAI!!

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

I was on my way to work this morning and a tractor trailer nearly slammed me from behind. Later, I was flagged by a woman, who nearly ran into the back of me, and told that I had no break lights. Now I knew why the tractor trailer nearly ran me over in the morning. I went home and checked everything; bulbs, fuses, connections, and pedal. No brakes. So, I looked online for possible reasons for this and found that Hyundai had a major recall for this thing called the break relay switch. So, I looked for something that would show me where it is, how to change it, and possible other reasons for the problem. Nothing. Next, and finally, I called Hyundai and asked if there has been a problem. I was told that there is nothing that they can do and that I should go to the dealer for a check. The woman on the phone told me there are no recalls on my 2011 Hyundai Accent. I asked her if it turned out to be this switch issue that has resulted in the massive recalls for other model years, would they reimburse me or approve me to repair this and she stated that Hyundai would not. I told the lady that this is my 4th Hyundai and I have had few issues. However, losing both brake lights at the same time for no apparent reason is suspect. I am very displeased that, in spite of the million recalls for a seemingly identical problem, they would not reimburse me or approve repairs to it if it is indeed the problem. It is a shame that a loyal customer of a product and who has spent almost $100K with a company, is not honored for the loyalty given. It will be a shame for Hyundai if, for the price of a $10 part and service charge, they lose a customer. So, Hyundai, if you read this, tomorrow I am going to follow your advise and drive my car to the dealer. If they tell me it is the brake relay switch, I will trade my car in and never purchase another vehicle from your company if you or dealer do not do the right thing for a part that seems to be responsible!

I leased a brand new a launch array in January 2019. I turn the air conditioning on for the first time in May 2019. The car had 1500 miles on it. And the air-conditioner did not work. I took it in for service and at first they told me something went through the front grill and destroyed. I leased a brand new Elantra in January 2019. I turn the air conditioning on for the first time in May 2019. The car had 1500 miles on it. And the air-conditioner did not work. I took it in for service and at first they told me something went through the front grill and put a hole in the air conditioning condenser. Since there was no evidence of anything flying through the front grill and there was no damage to my radiator the story changed and apparently it ricocheted and caused damage to the condenser.Hyundai deemed it a non-warranty issue. Now I’m going to be charged $800 to fix it. I even took it to a different repair shop to ask their opinion. Those guys said they had no idea how this damage could have been caused without any evidence of any damage to anything else. Hyundai claims to have the best warranty in the industry. In my experience it’s all BS! I think somebody dropped the condenser and installed it anyway so that they could meet their quota. I will never buy another Hyundai again!

24 hours after purchasing a 2006 Hyundia Tiburon from AR Motorsports, the vehicle would not shift. I brought it to my local mechanic, since I live 140 miles from the car lot. It was believed to be in need of a new clutch, which we authorized to be done. After further investigation, the mechanic realized that it was in fact a transmission failure with the clutch in satisfactory condition. It took the mechanic 6.5 hours and three additional helpers with crow bars to get the transmission apart from the engine. It was stated that the throwout bearing had welded itself to the output shaft, which in turn caused it to come apart, not allowing the pressure plate to move. Therefore, the vehicle would not properly shift into gear. Once Mr. ** was notified of the issue, he stated that it would be covered under warranty. On the 8th day, the vehicle was in the repair facility. The work was finally completed, and the total was $835.11. Mr. ** called back and stated that since it was a standard clutch replacement (maintenance) issue, the owner had decided not to cover the repairs. This vehicle was purchased with a 6-month/6,000-mile powertrain warranty.

Back in February, we traded our 2011 Hyundai for a 2012 Hyundai. We couldnt stop the final payment before it was sent and were told not to worry because they would just turn around and refund it.” A dozen calls and 37 days later, we finally received our refund. Then, our dealership messed up the paperwork for the refund of our extended warranty and it was sent to Hyundai Motor Finance. Now, three weeks later, we are still fighting to get that money returned to us. To top it off, because the credit for the car payment sat in the account so long and they didnt close the account because of the credit, they charged us account fees which they are now calling me at my office to collect. So they owe me $2000, which they dont seem to care about. But they are harassing me at work for $23.00, which I am told during every phone call is a mistake. We have the 2012 financed through them and have never been late. We even pay a little extra every month. In return, this is the treatment they give their customers. I have never seen such horrible service, apathy, lack of concern, and blatant disregard for the customer. I am disgusted with Hyundai Finance and will never deal with them again, even if this means this is the last Hyundai I ever purchase.

I own a 2012 Hyundai Accent. It never has attained 40 MPG as advertised and stated on my car window sticker when purchased. A Class Action lawsuit was filed and reported settled in Feb 2013 and I am awaiting results. My experience with Hyundai has been the worst experience of any car company, and I am 61 years old. They are rude and arrogant. I will never own another Hyundai or Kia product... Ever!

I took my 2014 Sonata to dealer five times and they smelled the bad fumes coming from my car and each time they cant find anything wrong and they know its bad and they say Hyundai wont fix it for several people have same problems. So Im going to sell car for I cant drive. It makes me too sick and hard to breathe. Im 63 years old and I dont need added health issues from my car.

If you have a Hyundai do yourself a favor and give it the hell back. Hyundai motor finance is by far the WORST company I have ever had the misfortune of dealing with in my life. Their customer service is horrible, their supervisors are a bunch of rude and condescending jerks and the company as a whole is crap. If they did their jobs at all and gave a damn about their customers maybe their ratings wouldnt be so bad. I lease a car through Hyundai, last Friday I was pulled over and given a ticket (luckily my car wasnt impounded!) because my registration was expired 2 months! Hyundai never sent me the paperwork to renew it so I had no idea it was even expiring. I called them, they told me it was my problem and my responsibility. What?! The car is leased to HYUNDAI! I cant walk into a DMV and ask to register a car that isnt mine without the damn paperwork. Hyundai told me that they never got the paperwork from the dmv... Ok... So your company doesnt look into it. No, we dont do that. Thats the response I got. Basically Hyundai believes they are not responsible for anything. So screw me right? Screw the customer... I pay almost $400 for this car a month and I havent been able to drive it since last Friday! I told Hyundai they should be responsible for paying the ticket I got because it could have easily been avoided if they did their jobs properly and provided the customer with the paperwork. I was told Im responsible for it and its in my lease. Well people of hmfusa my lease also says (Unless the interest or penalties are a result of our negligence).So since Hyundai mysteriously never received the paperwork from the DMV they dont look into it, thats basically telling me as a customer to go screw myself. P.S. I called NJMVC, they sent Hyundai my paperwork. This company gives 0 compassion to its customers that spend all this money and when the customer has an issue we receive no help on fixing it. Friday I was told they dont know why I never got the registration form and that they would send me paperwork priority so I could go to the DMV and fix it. Monday I checked the mail and still nothing. I called them again and the lady told me it was just sent that morning. What?? Ok, now its Wednesday, I STILL have nothing. Called again and the lady told me yet again it was sent out and now I SHOULD have it by the end of the week. What happened to priority? The request is priority but the mail is regular shipping. Why the hell is it sent regular mail if you can see its something I need asap. In order to send overnight we need the customers FedEx account. What?! What normal person has a damn FedEx account? That is the most bs excuse Ive ever been told. Go to USPS, ask to overnight it and bam. We dont do that. HMFUSA DOES NOTHING! This company can be run by ferrets and function better. Customer service is 0 and the company could care less about its customers. Never again will I get a Hyundai. Ive never had a worse experience in my life with a car company. How do they expect people to get to work, go to the grocery store. God forbid I have a medical emergency. Oh well, I cant drive the car. This company is such dirt and could care less about its customers. I have had no answers except the same garbage over and over again, Its on its way, were sorry for the inconvenience, we dont do that, we dont do this blah blah blah. This multi billion dollar company cant spare to pay the cost to overnight a limited power of attorney to a customer so they can get their problem fixed. Nope, screw the customers! Dont ever get a hyundai!!!

Car lost power while driving down the interstate and engine started to run very roughly. Took it to the closest dealership on my next day off who called me the NEXT day to tell me that I could come and get the car, but its not fixed because they dont have a fault code to be able to fix an issue, even though they can clearly see that the car isnt running correctly. Car is still under warranty, but wont run, and Im supposed to just bring it home??? Does that make any sense to you?? IDIOTS! Then the service advisor goes as far as to try and sell me a tune-up... ON A CAR THAT WONT RUN! RIDICULOUS!Customer care, not much help there either. They tell me a manager will contact me in 3 to 5 business days. I also bought an extended warranty that NO ONE CAN FIND under my VIN #. How does that work? Every other manufacturer has always been able to see my warranty info listed by the VIN#.... why not Hyundai? All this sounds like HUGE runaround tactics to me. You got me once Hyundai, but never again. Should have stuck to HONDA, Ive had 3 of them and never any issues. Very dissatisfied.

I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.It has been in service for almost 90 days and counting since September, with no answers in sight. I am working with Hyundai Consumer Affairs, but am not getting any answers or help - all while still paying for the car that has not even been in my possession for three months. When I have had it, I had to jump start it 100% of the time I needed to go somewhere.

If I can save you the trouble from leasing from Hyundai, then please listen carefully. I have always leased my cars. Ford, Volvo, Saab, etc. Ive NEVER had an issue with a leasing company, process has been flawless. Hyundai Financial has been an absolute nightmare. At lease end, Hyundai send out a 3rd party to look over your car. There is no wear and tear allowed for a 3-year lease. The 3rd party company spends 1 1/2 hrs going over your car with a magnifying glass (true!) and then hands you a bill for $3,000. If there is a pen mark on your seats, then you have to replace the entire fabric on all the seats. They then tell you that this is just a guide for you to get things fixed and this will never go to Hyundai. Thats a lie. We took the car to have the ridiculous list addressed, spent hundreds of dollars getting tiny scratches out, the pen mark on the fabric (there were no dents, tires were brand new, under mileage, etc.), and faxed over the complete report to Hyundai. The car was in such perfect condition that when we turned it in, the dealership leasing manager called the sales manager and said they needed to buy this car. A month later, we get the $3,000 bill from Hyundai. They DO NOT send someone out to look over the car after the work is done. They go completely off the original work their 3rd party sends them. We submitted our receipts 3 times and they told us they didnt like the wording on our invoices and suggested we wrote it ourselves! I said feel free to call the company that we paid hundreds of dollars to who worked on our car 3 days. The detail shop called us, said Hyundai was extremely rude, and that was the end of that. Three months later, on Christmas Eve morning, we get a call from a collection agency that says we owe $3,000. We now have to hire an attorney. STAY FAR AWAY FROM HYUNDAI!

I have Azera 2013 I like very much, it is nice car.... I recommend to buy Hyundai Azera it is much better then the Toyota Avalon, Nissan maxima, Accord and 350EL.

I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.

While driving down a busy highway, my engine went out. After having it towed to the local service department I was told it would be two weeks.. 8 weeks later my car is still not fixed and every week they tell me they dont have time to get to it. I can no longer afford a rental and I am in jeopardy of losing my job, I am to travel between three locations and can not possibly do that now. Today I received a recall on my engine, how are they just now sending me that??? I can not believe I am being treated so poorly. How is it that a company can sell you a piece of crap and then give you the run around on getting it fixed..

It is a common experience for the visors to fall around 60,000 miles on Hyundai Accents. I found 22 complaints on the internet right away, without delving very deeply. The driver visor fell on my head while driving, so I couldnt see for about 15 seconds. This is very dangerous. It also hurt my head. Had to hold the visor up until I got home. Then had to cut it off. The passenger visor fell a few months later. Called customer service and they kept telling me a case manager would call me. He was supposed to call within 3-5 business days. He didnt call for 25 days, until I kept calling and wrote a customer complaint on the Hyundai site. Even though this is quite a common issue... and a safety issue that is happening to many people, I was told that Hyundai wont do anything to help with the costs. It costs $300 to get both visors fixed.

I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/35 mph. I hit a parked car. My car suffered passenger damage. It separate my dash inside the car on passenger. I had my 4 children with me. None of the 6 airbags in the car deployed, when they should of. I dont feel safe in my car anymore. What can I do about this? Also I seen where my car is on the list for counterfeit airbags as well.

I got a loaner that is supposed to be paid by my warranty and the dealer did not pay their bill at Enterprise rental. Enterprise had my cc and charged me for the rental. I was told by Hyundai warranty that I will not be reimbursed. Hyundai warranty division is inept, unprofessional and of low standards. In other words, they suck big time. I will never ever buy another Hyundai again and I will tell everyone who listen about this crappy ** company!

We were carefully followed an advertised special and confirmed the information very precisely with the sales agent so as not to waste our time. But once we were at the dealership in Houston we were extremely disappointed and sickened by repeatedly being lied to by every level of the dealership. This is not a good company. Their policy is not honest and is very tricky and trying to avoid fulfilling the offers they make. We are not easily fooled but they tried very hard to say one thing and do another. You would be better off avoiding this company altogether! We are really very shocked and would like to prevent anyone from wasting their precious time by believing Hyundai is trustworthy!

Incident: vehicle (2016 Genesis 3.8 AWD) completely lost throttle power in the MIDDLE of a busy road. Fortunately no property or personal damage occurred. Car was towed and ALL rentals from local dealers were out secondary to Sonata recalls. Defects were found to be throttle body and actuator. Reason for the complaint: 1. Vehicle was purchased brand new, less than 40K and 3 year old vehicle shouldnt have such a defect. 2. Since all local rentals are out, Hyundai/Genesis did not take the initiatives to offer customer with an alternatives and follow ups are very slow and ineffective. Hence the complaint, and shame on their boast of 100,000 warranty guarantee.

My brand new 2022 leased Hyundai Tucson is quoted to get up to 35 mpg on Hyundais website. I have proof of 14-16 mpg. Dealership wont look at car because a Light isnt on. Manager hung up and general manager said call Hyundai. Another option was to face penalty to turn the lease in and pay to lease another. This car is a lemon and you cant get any help.

They have held my title for 4+ months with no resolution! Ridiculous and terrible customer service. I am now stuck in the middle of trying to get this title to my new creditor because they have hung up and wont respond to my new creditor. They hang up on them. Despite the address on the back of the check, the letter, and subsequent 2 letters petitioning for them to send the title from April of 2020 nothing has still been done. Even upon contacting them today, via phone, they say its stuck, Ill send an email to my supervisor and the title division to get the title sent. So ridiculous. Hyundai should be aware, that at least for me, this will keep me from ever using their finance arm again and as many of their deals are if you purchase through them itll definitely drive me to another brand.

In 2010 I leased a 2011 Hyundai Sonata. I had previously purchased a Hyundai and had decided to stay with the company because I feel customer loyalty goes a long way. In 2013 my lease was up, and I loved my first Sonata so much that I decided to lease another one! I went in a month before the lease ended to shop around. The sales person convinced me to participate in the pull ahead program. This program lets you terminate the lease early as long as you sign another lease. I was excited to be in a new car a month before I originally thought I would be! Although they didnt have exactly what I wanted, I left with a new lease that day. Fast forward to today, and Im still dealing with calls from debt collectors/Hyundais corporate office saying I owe payment for the last month on my previously leased car. Despite reassurance from the local dealership that I dont owe anything, the calls continue to come. Not only to my cell, but also to my work (Im an ICU RN). Getting notifications from my coworkers that I have a phone call from a debt collector is not only embarrassing and untrue, but it is distracting from my job! This whole ordeal has made it look like I dont pay my bills, bringing my character into question among my coworkers. Not to mention the stress it has caused my husband and I. We have spent so much of our time worrying about the possibility of this royal screw up by Hyundai ultimately affecting our credit, which we work very hard to keep in excellent standing. Im so frustrated with this that I just want to be done with Hyundai completely, but they refuse to work with me to get me out of my current lease! As much as I love my car I dont agree with the way they do business, and I feel taken advantage of and trapped. I would not recommend this company to my worst enemy!

The people are great when it comes to buying your car. But when it comes to helping fix it it is a nightmare. I got a new engine 3 months ago. They had it for 9 weeks. After 3 months of having it now it is having another issue and no one seems to know how to help other than fixing it. The parts are nowhere to be found and they have NO loaner cars, which I was told at first one wouldnt be given to me because my warranty didnt cover it even though had they done it right in the 9 weeks they had it, I wouldnt be in the position I am right now with NO car. After struggling for 7 weeks last time, they finally gave me a loaner the last 2 or 3 weeks of it all.Now we are at yet another situation where they cant help. This is completely aggravating and disappointing from Gates. I have been with them 7 years and this has been the worst yet. No big issues have happened in the past. My car is a 2014 with 41,000 miles and it shouldnt be where it is now. It has been well maintained and cared for. Before you buy, just know they are great but thats their job when selling. But when it comes to fixing things later on down the road, good luck.

I recently sent my 2010 AWD to repair the front ends because of it being very noisy. I had the rotors change and brake pads changed and the suspension link fixed. When I got the vehicle, it drove just perfect. It cost me over $500.00 to fix the front ends. No noise and felt very firm. About 2 weeks after, the noise started again like it was never fixed. My warranty just expired in March 2015. That was about the 3rd time I had to take it in for the front ends. Now what shall I do???

Hyundai treated me with total disregard regarding my disposition fee being extended. I had a hip injury and need a hip replacement. Therefore, it would be foolish to get a new car and not be able to drive it. They were not understanding at all and was only interested in the disposition fee being paid to them. I paid the fee and wrote a letter asking if they would reimburse me the $439.05 until September 2019 when I would be able to drive again and purchase a new car from them at that time. They refused me and showed no compassion or consideration to me at all. It was all about the money they wanted.The whole disposition fee is to repair the car of any problems or cosmetic issues. My car was UNDER 13,500 miles which definitely improves the value of the car. I’m the only one that drove it and it was taken perfect care of. I even had an oil change done on it and filled the car up with gas the day I turned it in. The gentleman at Circle Hyundai said he never saw a car returned that still looked brand new. I will NEVER buy another Hyundai and will be sure to tell my family & friends of the total disregard they gave me. I was never treated so badly by a Corporation in my life. That did it for me and Hyundai.

Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.

Bought a 2014 Hyundai Accent hatchback. During the purchase I was upsold extended warranty (BIG mistake $2600). All was fine until snow fell. Bottom of the car, which is covered with what appears to be black cardboard, began peeling off. Apparently driving in the snow is considered reckless driving and not covered by warranty. If you live anywhere there is snow, do not purchase vehicles from countries that do not have such weather. And definitely do not purchase extended warranties!

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

My daughter bought a 2013 Hyundai Azera with 33K miles on it. It just came out of warranty and within less than 2000 miles over warranty limit, her car needs a timing chain. She has diligently kept this vehicle well maintained, has all the service records to prove so. Hyundai knows and is fully well aware that there are issues with both the Azeras and the Sonatas regarding the timing chain, yet they refuse to repair this issue or even offer to cover a portion. Will not ever purchase another Hyundai vehicle again and I was just about to get one for myself, nope not happening now!

I had booked for ITEN Model on 12th April 2010 with M/s. K.C.Hyundai, Jam mu by paying an advance of Twenty Thousand only via R.No.354 via their retail order form No.3574 with a delivery time of 15 days from the date of booking. Subsequently when I had visited your another dealer M/S. Crest Hyundai show room, they had told me that I will be given delivery of the vehicle of model that is readily available. Then I had been to K.C.Hyundai and had a talk with the sales person and he was told me that I am at liberty to cancel the booking and the advance will be refunded. I had been to Crest Hyundai show room on 16th April 2010 and I had chosen the Santro GL LPG and took the delivery of the same via their bill No.69 on the same day. Subsequently to cancel my booking on 19th April 2010 and refund the advance paid to them. I was told by them to come after two days and subsequently three days and subsequently concerned person is not there like that they had dragged me up to 4th May 2010 and issued me a letter stating that your booked car had arrived and to make the balance payment and collect the car. As I had mentioned above, its about the poor response towards customer care. I would like to share with your esteemed organization the I had very good image and brought your company brand car to satisfy my thirst. Whereas your dealer had deceived me in his dealing and till date i.e., up to 31st December 2011. I would like to seek an advise to take up the matter with consumer forum or will you make an alternative arrangement, as I would like to keep the positive mind towards your company products. I hope you advise me in a right manner at the earliest and I am told to mail the documents proof also.

HMA has tried to get a deposition fee of $450 from me the last 8 months without my knowledge. They have been quietly killing my credit with delinquency filings through my credit agency. No letters were sent. Yes, I know about the deposition fee, but it is waived if a customer buys a new lease. I bought two new leases! My local dealer explained it all to me. NO fee if you re lease a new car. I got two... Didnt matter to HMA. I fought with customer service and their response was that the new cars I received were purchased 4 months before the lease expired. Apparently in the small print, you only have a 60 day window before the lease ends to get that deposition fee waived. Ridiculous! This is not the way to treat a long time customer. I called my local dealer and they have been way more willing to help me with this, as it was their sales staff that that relayed all this information. Hopefully, with the help of my local dealer HMA will fix this issue and will also fix the damage done to my credit. Their customer service reps were very unhelpful and rude.After I had purchased these new leases, a problem arose where my VIN # had been mixed up with someone else at purchase. One day I walked into my garage where my Sonata was automatically started by their Bluelink system, garage door closed, garage full of fumes, almost killing my dog who was in there. HMA could not have cared any less of what had happened as I explained the situation. They blamed the local dealer, offered me a few Hyundai points (incredibly insulting), and went on their way. They actually stopped talking to me as I expressed that their points offering was insulting. I wanted to make sure this doesnt happen again to someone else, yet they would not return my calls. These experiences with HMA would actually be funny if it wasnt so sad and scary. Please stay far away from this company! Terrible and unethical business practices.

I purchased a 2013 Hyundai Sonata March 2015. I had no problems with the car up to a week ago. First my check engine light came on and then a knocking-ticking noise from my engine. I took my car to OReilly and they checked it and informed me it was the camshaft. After then I was driving down the road the noise got louder and then the car stalled. It shut off in the middle of the road. All the lights came on and it STOPPED!My car was towed to a local Hyundai dealership. Spoke to someone this morning and they havent even looked at the car yet. I work 35-40 miles from where I stay and I dont have no other kind of transportation. After further review I found that Hyundai has had a ridiculous amounts of recalls on all of their vehicles even the new ones. I also found out that they recalled over 470,000 Hyundai Sonatas 2011-2012. After reading the reviews of this recall my car is doing the same thing as the 2011-2012 models. I have contacted Hyundai twice and all they are telling me is that my car is not part of that recall. My car is doing the same exact thing. They do not care and it is just ridiculous that there is so many problems. They wont get me a rental or a loaner. I plan to go to everyone news station I can find and report this issue. These cars arent safe or reliable and someone has to speak up and take action!!!

I have had several trips to Hyundai for the airbag light staying lit all the time. They said that there was a problem with the sensors under the drivers seat and fixed it. The problem continued, and after the third time, Hyundai said they could not cover it under warranty. Then a recall letter was sent to me, and I had it fixed at no charge. Last week, I was in an accident and totaled the car. I hit someone going at least 40mph, if not more, and the airbags still did not deploy. Nobody was hurt. One of the selling points the dealership used was the safety ratings and the airbags. What a joke.

First off I still have a problem, need help. My 2004 Hyundai Sonata will not go past 2000 rpm. What could it be? The fuel pump has already been changed.

I am the original owner of my 2011 Hyundai Sonata. There has been recall after recall. In August of 2016, Hyundai completed the Campaign 143 Recall (Power Steering). Within a couple of weeks after, my steering wheel starting making clicking noises when I turned. Right after that, my air bag light came on. Shortly after, my steering wheel started shaking when I went over any bumps. Now it is so bad (the shaking) that my steering wheel acts like it is going to pop off of the car when I go over a speed bump! So between the clicking, air bag, and violent shaking, this car feels incredibly unsafe to drive!I called Hyundai and they asked, What exactly do you want us to do? I asked if there was a recall since thousands of people are having the same issue, and the customer service rep said, There is nothing regarding a recall for this issue. I am so fed up with Hyundai. Every time I get my car back from the dealership after a recall, something else happens. I take excellent care of my car and yet it comes back to me from the dealership worse than when I take it in. When will Hyundai finally issue a recall on this as it is clearly a Hyundai faulty part?

I own a 2013 Hyundai Veloster, first new car Ive ever purchased. My vehicle roof corroding due to poor manufacturing. Long story short Ive done the whole process for approval with the dealer (Ron **) and Hyundai claims the corrosion coverage is only 3/36. This is not what my owners manual says. It states 7/unlimited miles. Ive contacted Hyundai so-called customer care on now 5 different occasions. NONE of the people I have spoke with have ever contacted me back with resolution. The customer care line is a huge waste of time. No one there is capable of answering any question. They dont know their own manufacturers policy and procedures. It is appalling that Hyundai even claims them as customer care. Furthermore my 3-year-old vehicle should not have a roof that is corroding. Its super frustrating to be told that you cannot talk to anyone who can help. All I wanted was the time of day and someone to assist me with my concern. Instead I got the runaround for a month. A huge headache, super frustrated, no call back from anyone ever, and worst of all no answers. Do not buy any Hyundai product as they do not honor or even know their warranty policy. I will be heard on this concern as no one deserves to be treated like this.

The Hyundai Sonata has a known problem with engine locking up around 140000. They know of the problem but will not stand behind the product. Get rid of them before 140000 or you will be buying a new engine.

I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.

I had a problem with my air conditioner while on vacation. Went to a Hyundai dealer in Florida, They had to repair the part. I paid for the work because US does not accept Canadian guarantees. I have been waiting over a year for my refund. They agree to pay within 6 to 8 weeks - what they did not mention is in what year.

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!

I called road assistance on my 2016 Azera. After 1 years and half the car wont start. I have been waiting for the towing car almost 3 hours. Not a fast service at all. Very disappointing. I called back and they said the first driver had an accident on the freeway and that they are sending another one.

Update from last post. Nothing new on positive side other than more wasted time and lets say more salt water in the open wound. They call me back like they were concerned to follow up on the outcome. Follow up, I scratch my head as they said they wont cover what they have known was an ongoing issue even a class action law suit over the very same paint issue. Sorry you are outside the warranty period. I asked, Why are you wasting my time to only say what you said the last time. They make a car. They have a known issue with the paint adhering to the car. They dont tell you or post about it so you can stay away from buying a car with an issue. So you buy a car only to have to spend over $1200 to have the car roof stripped down and repainted. That people is a company that truly understands customer service. They dont stand behind their product when they know they have had an issue, we as the consumer have to pay for it in the end. ONCE AGAIN AND LET ME BE CLEAR I WILL NEVER EVER PURCHASE A NEW OR USED CAR THAT IS MADE BY HYUNDAI. If I sound upset you are correct.

They have exaggerated mileage claims. Hyundai refused to help with my complaint about their claims of 30 mpg (city) and 40 mpg (highway) on my 2012 Elantra. I have yet to get 28 mpg while driving as economically as possible.

I purchased a new 2005 Hyundai Elantra GLS in 2005. I also purchased the Hyundai factory extended warranty which covers most of the parts and systems for 10 Years or 100,000 miles, which ever comes first. In the past, I have been very impressed with the customer service and support of Hyundai owners by Hyundai Motor America. However, their new CEO is apparently abandoning the policy of supporting their customers and their good will. Just after the car passed the 100,000 mile mark, the cars thermostat worth around $13 stuck and the radiator was fried. There were no warning lights to alert me to stop driving the car as it was overheating.My Hyundai dealer wanted almost $1,000 to replace the thermostat and radiator. I almost fainted. I called other Hyundai dealers and they told me they heard of this occurring on other Hyundais the same year and model as mine. I called Hyundais customer connection line. After reviewing the case, they refuse to offer any relief. I also noticed that in the customer satisfaction surveys, Hyundai formerly sent their customers after service was done on their car to ensure dealers were doing a good job have ceased. No wonder Hyundai has dropped off the list of Americas 10 Best Selling Cars in 2011 and only has about a 5% share of the US auto market. Taking their valued customers for granted will most likely cost Hyundai dearly in customer loyalty and repeat business.

HYUNDAI CANADA WILL NOT STAND BEHIND THEIR VEHICLES. Back in November of 2012 I wrote Steve Kelleher a letter stating my sheer dissatisfaction with the water problems I was experiencing with my 2010 Genesis Coupe. These problems became apparent in October 2009, less than 6 months from when I purchased it brand new in May of 2009. I have a multitude of work orders showing evidence of this water leak as well as my diligence in trying to address these issues. To date the sunroof is still leaking and soaking the back interior of my car. HYUNDAI CANADA is refusing to address this leak as the car is now out of warranty.In my letter to Mr. Kelleher I stated the following as well as sending him proof of the work orders: Water running down the back speakers after rain. Leaks soaking the trunk as well as interior back panel and seat. The radio cuts in and out after heavy rain when the car is cold. The air conditioner and fan randomly turn on when both dials are off. Thick frost accumulates on the insides of the windows when cold. Windows fog up in the rain. The car smells musty. Back tail lights leaking.Since then radio cut out when loading CD player, eating my CD and rendering CD player inoperable. Because of a faulty sunroof mechanism the water leaks have caused staining of the interior liner. The interior liner was totally replaced because of extensive water damage. The seals around the back window were replaced springs popping out of the back seat and the leather seat ripping at seams where water was pooling so the backseat was replaced. The passenger window was lifted and reset because it was an entry point for water. The ABS light remained on and was repaired. The passenger window would not close and sporadically after a rain gets stuck. Tail lights leaking both resealed. LeakPro resealed the car (sunroof, mechanisms, drip tray...etc.). Over 1 of water was recently wet-vacuumed out of the trunk.This car has done nothing but leak and after almost 8 years the water leak has not been resolved. Over the years the dealership has tried to address the problems that the water leak has caused but for whatever reason have not addressed the water leak itself. My car is still getting soaked after it rains. The dealership cannot afford to investigate this leak further and submitted a request to Hyundai Canada which was declined. It is time for Hyundai Canada to step up and back their product and their warranty. Because this has been an ongoing problem that has not been resolved since I purchased the car in 2009, the time sensitivity of the warranty should not be a factor.I am a single mom who has recently been reduced to a 4 day work week. I saved for and purchased this car because of Hyundais extended warranty and their reputation of standing behind their product. This car was not cheap and I expected it to last me a very long time. With water damage this car will rust and cause more electrical problems.

Purchased a used 2015 Santa Fe because of good reviews and reliability, or so I thought; unbeknownst to me the vehicle had recall and service campaign issues after class actions alerted the public to defective engines produced for many years, known to cause dangerous engine failures and fires. A former Hyundai engineer whistleblower was awarded over $200 million for alerting about the engines in production which had massive safety concerns. Many consumers had dangerous engine failures but end up being told their necessary engine replacement is not covered due to loopholes or their lack of installing a bandaid fix; software that does not fix the engine but it merely is meant to alert the driver if engine failure is due to happen.Many consumers are told Not covered because service campaign was not performed to install software which was a bandaid fix anyway. The software does not fix the defective engine...it simply is installed to hopefully alert you if the defective engine fails. Whether it has the bandaid software installed or not...if the defective engine fails, Hyundai needs to cover the replacement engine.

I will never buy another Hyundai vehicle again...I took out a new lease (2014 Sonata) March 26th and traded in my old lease (2012 Sonata). Everything was great until November when I start receiving phone calls telling me I am behind a payment. I explained to the caller that I have my bank statement showing me that payment was made. She told me she could not see my account because it was the weekend. I then had to call back on Monday and fax my bank statement showing that my payment was made. I was then told I had to wait 4 days for them to review the document... Really?? I once again had to call Hyundai and was informed my April payment was applied to my old lease and she would transfer the funds and it would be all taken care of. Surprise - it wasnt!! I received phone calls again in January stating I was still behind a month in my payments. So I call Hyundai directly and speak to a supervisor. He tells me that my payment went to the wrong account and that account was closed and refunded to me on a refund check. I asked during each one of the phone calls if my credit would be affected. Each and every time I was assured that it would not be affected because I never fell more than a month behind. Remind you, I have not been a Hyundai customer for over 3 years and have never even been late with a payment!!! I was trying to refinance my house a few weeks ago and SURPRISE, my credit has dropped 30 points because of this issue!! I have been trying to speak to the head of the finance department but Hyundai does not believe in email. How does a major company like Hyundai not operate through email! The topper to this story is that my statements that I receive every month do not show a late payment until November of 2014. So I missed a payment in April of 2014 and Hyundai does not realize that until November of 2014. Yeah, that is a company I want to do business with!! I dont think so!!!

I spoke with Lindsey in Corporate. I was told that the paint warranty had expired and nothing could be done. The hood was deplorable. I want something to offset my $600 repair costs, free tune-ups, free oil changes.

In February 2016, we purchased a used 2013 Sonata Hyundai Hybrid with 47,000 miles. We also purchased the extended warranty. The car has a new car warranty in place, already of up to 120,000 miles. Total warranty period should be approximately 10 years. In March 2017, at 71,000 miles, the electrical (high voltage battery) shut down, the car just down and would not move in the middle of traffic. This happened 3 times before Hyundai was able to repair it so the car was running. This repair was completed March 30, 2017, along with a complete fluid change and tune up. Hyundai covered the battery under warranty and charged us for the fluids and tune-up.On October 2, 2017, the car completely seized up and engine began knocking. We had it towed into the Hyundai dealer. The car now had 81,000 miles total. We have contributed to only 35,000 miles. We have an extended warranty, but technically, since we are still under 120,000 miles, the car should be covered under factory warranty.Hyundai refuses to repair the vehicle, both their extended warranty department and the Hyundai corporate office claims that we are to blame for lack of upkeep. If this was not outrageous enough, Hyundai recently signed a settlement agreement regarding their 2011-2014 Hyundai Sonatas in which the customers stated in part: Plaintiffs further alleged that dealers frequently didnt replace the engine, citing the drivers alleged failure to regularly change the oil or failing to keep service records. Same thing is happening here, even though the settlement was reached and signed by all parties. There is no integrity in these large corporations anymore. We are without a vehicle in only one year (we put $10,000 and still owe).

I really enjoyed our Hyundai Sonata 2006.... We had the usual problems/recall issue with the airbags in 2013... At about 45,000 to 50,000 miles... many electrical problems. Apparently at some point without being disclosed to us when we bought it, our vehicle was a rental. At some point liquid was spilled into the console which caused electrical damage to the car under the front dashboard (car would not start - no crank - damage to body control module), so the dealership said. We didnt spill anything and this didnt happen till 5 months after we bought it. Either corrosion takes that long or there was something else going on. Never saw this supposed damage. Cost: $500.Shortly after that repair (16 days)... the drivers door would only unlock, internal BCM problems again. Go figure... no charge to repair. At 50,000 miles (Sept 2008) the Check Engine light would come on, cruise control inop., ESC and ABS light on. Cause: code c1513 brake switch failure (just read today that at some point that was a recall - had no idea - 1-9-14 so decided to share my story with others). They replaced the switch. N/C, but for some reason I noticed they did charge for 2 brake lights and labor $65. Most likely they were fine and it was the switch.Other issues.... sure seemed like the rotors/calibers rusted really fast and we changed all 4 brakes/rotors/pads etc. every year!!! Had none of these issues with our older Ford Taurus. No engine issues with the Sonata... just electrical and constant brake replacing.

I leased a Genesis 20 months ago. It took four months to get the lease payment correct even with dealer involvement. Then 20 months later, I get a notification that my payment is late (of which it was not and verified in my bank account) and that I owe $100 more than the payment I made on time? When I call Hyundai Finance, they tell me that is was because in June (its now Dec) my sales tax went up. They never said a word or sent anything to us in mail, email, call... nothing. We have been making the original payment all along without a problem. Six month later you send me a past due amount, tell me my tax went up over 5% six month ago and that I have been making the wrong payment? How is this possible. Finally, I ask to tell me the specifics of what tax and they have no idea and have the city I live in wrong - even though its the same as when I purchased the car? They tell me they dont have to notify me and maybe I will get a call back in three business days from a tax person if not call back.

My break light went out recently, so I went to go get the problem fixed. Come to realize that the auto shop told me that my left tail light wasnt attached to the vehicle, like it have been pulled from the car. All four screws were damaged. So I asked him if he could check the driver side, and it was the same issue. Now I am driving with my back tail lights hanging out of my car. I took it to the dealership and called Hyundai and they are saying they can not help me with this issue because no one has ever reported it, but on NHTSA you can see all the complaints of Hyundai owners having this same problem. HELP PLEASE!

I love Hyundai. It has been a wonderful vehicle so far. I am very thankful for it because it has helped our family so much when we had nothing and was told this was a gift. It gave our family of 7 a roomy vehicle and able to get from point a to point b. We dont have to drive 2 or 3 vehicles to haul everyone around. It has automatic doors by button, different heat settings for front and back, lots of seating for as many people as we got and it gives us ease that we will always have it. However, it is very hard to fix some of the issues that it has because parts arent cheap for it. But thankfully a friend of mine has came to the rescue once on fixing an issue Ive had with the van. Its also hard on gas which is frustrating and sometimes parking is an issue. You cant park in a tight spot because of how big the vehicle is.

I bought a 2013 Sonata because I like Blue Link. Was told in 48 hours my Blue Link should work. Didnt work. Been back to the dealer five times. Nothing. Talked to Hyundai. Darryl told me that theres nothing they can do. Please stay away.

2021 iconic does not support Apple phones even though they have Apple iplay icon in car. USB port does not work either. Although there is one in the car. Salespeople do not know this. Salesperson said my iPhone would work in the car. It does not. I sent an email to customer service. The form letter they sent back said they put what they feel the customer wants in the car. Really? Do you believe the customer doesn’t want to be able to use iPhones (really). And I mean any generation iPhone. I cannot use my phone GPS with Apple iplay or even my phone. Why would anyone not want to be able to use their iphone functions in a 2021 new car. No help or assistance from dealer or Hyundai. Will never buy a Hyundai again. They do not stand by their cars or even offer any type of resolution. Beware.

My new Hyundai Tucson 2019, 43000 kM, had transmission issue, they do not have parts to fix it, they do not know when the parts will be available, one week and still they do not have an idea when the parts will arrive, even it is under warranty, I called Hyundai directly, but they no information about expected arrival time for my car parts, useless and helpless, I do not recommend anyone to buy Hyundai in future.

My wife and I just purchased a 2013 Hyundai Azera in November 2013. Since then we have had numerous complaints with the vehicle in and out of the service department. Keep in mind the dealership is 90 miles one way and a rental vehicle was only offered one time to us out of the several trips we had to make. Let me start with noise up over the driver sun visor. The service department could never find and still to this day the noise can still be heard. Two of the wheels the clear coat started to come off. They did not want to replace the wheels and by stating that it was a product we must had used on them when washing the car. Needless to say I became very angry and we did receive two new wheels after the fact. The vehicle being 8 months old with 27,000 miles one of the tires are so worn and legally should not be on the road. The other three tires are worn but not worn as bad. Tires with 27,000 miles should have more tread on them. This vehicle gets serviced and tires rotated every 3,000 miles and all services have been scheduled at the dealership where we purchased the vehicle but one. The service department at the dealership is the worst we have ever had to come in contact with. You have two people telling you two different things regarding the tire tread. Alignment was good and was told we needed to contact Hankook the tire company and this was not a Hyundai problem. Hyundai is the one that contracted Hankook to put these tires on the car so I feel this is Hyundais problem. The chrome molding around the two back passenger windows is popping off. The dealership mentioned on the service print out that both moldings were loose but is only going to replace the driver side molding. I guess the passenger side molding will be another trip to the dealership before they will replace it instead of replacing them both at the same time. You can clearly see the passenger side molding loose too. Hyundai did everything in their power to sell us this vehicle with this wonderful 100,000 mile warranty but every time you have a problem you have to cause a scene and get angry before anyone wants to do anything. The tires is the biggest issue. This is a new vehicle and nothing is getting done about it. Is this how Hyundai treats their customers? I guess more complaints have to come forward or even deaths before Hyundai does anything about this major problem. If you are reading this just be aware of all the complaints listed and should reconsider purchasing a Hyundai. I wish we had done more research before we made our purchase.

I want to share my bad experience with Freehold Hyundai. I wanted to buy a Sonata. When I contacted them, their salesman Frank quoted a figure which was as per our budget, so we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete **. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I dont know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete ** called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes, which were personal, and I didnt like them at all. I dont know how he could speak in such a manner to his customers. Very rude, ill-mannered and a guy with attitude problem. He doesnt deserve to be a manager at all. His customer handling is so poor that I dont know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Petes cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didnt even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/customer handling skills than Pete.When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone? This guy is so insensitive about his customers. I am giving this rating for poor customer handling, wrong price commitments and for the insult I faced there.

I like Hyundai alright, but feel like its only a middle of the road car. Little things have broken such as door sensors and windshield wiper motor that were trouble to fix, but didnt break the bank.

Very angry with Hyundai Motor America. At the end of February my car had a warning light (the only one ever) Hybrid battery low, stop do not drive. After 2 days hunting for a battery, we replaced the battery only for it to be completely dead. Had it towed to the dealership. They run a diagnostic on it and tell me that it needs a power relay assembly kit replaced. Ok, so we have that replaced. The next day I call and they say, Well we replaced it but your engine is locked up! BULLCRAP! I have been going back and forth for over 2 months with Hyundai Motor America only for them not to stand up to their word!HMA called dealership to have them drop the oil pan and look for metal fragments, well guess what? They found metal fragments in my oil pan. Even knowing that these metal fragments are in there they are still denying my claim and refuse to replace my engine. They say my car is not part of the recall, imagine that! Is anyones car actually in the recall... I am so **! They are worthless liars! Would like to have an attorney to contact us all.

Hyundai makes great cars. The reviews on the Hyundai cars were all good and better than most models this size. I own a Hyundai Sonata 2010 and a 2016 model. I owned a 2015 Hyundai Genesis Coupe, this was the best car I`ve ever owned.

Faulty Caliper Pins on 2012 Accent: Long story short, I had Merchants Tire in Warrenton look at my brakes because of awful noise. They showed me the gouge in the rotor from where the brake pad wore because of a faulty caliper pin. They stated there should be no reason for this caliper pin to be broken and the pad to wear unevenly. They called Browns Manassas Hyundai and conferred with one of their mechanics. He also seemed to think it was a factory defect and under warranty. They suggested bringing it in and confirming the issue. I made an appointment for 3:30 the next day. At noon, they called and said the service station was closed and they set up an appointment at Fairfax Hyundai. I drove my car 45 miles out to Fairfax where I was treated like a stupid girl and spoken to as if I were an ignorant child. They said it would take at least 2 hours before they could look at it. I left with my ride and half way home, I received a call from the service department. They stated that the brake pads were worn evenly but needed changed, the rotors needed turned and there was absolutely nothing wrong with the calipers. It would cost around $400-$450 to fix. This completely contradicted Merchants (who have known me for the past 8 years). I am fed up with the runaround so I contacted a supervisor, Gustavo, at Hyundai Customer Service. He assured me that it sounded suspicious and he would call Fairfax.On my way back to picking up my car, which I instructed them NOT TO TOUCH, Fairfax Hyundai calls me to say, “It does seem to be a caliper issue but its just dirty and we can clean it. But you do need pads and rotors. We can fix it but it will cost you. I spent the last half hour trying to DIG the brake pad out of the rotor with a screw driver!” WHAT? A SCREW DRIVER DIGGING A BRAKE PAD OUT OF MY ROTOR? I was just told the rotors were fine, no scratches and worn evenly and now they are digging something out of them. I am beyond irate and disgusted. Going on 2 weeks now and car is still not fixed. On top of that, they are having to reimburse consumers because of the misquoted mpg.

2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.

This is typical for dealerships but theyre not long for this country. I have a senior citizens vehicle in my shop with a faulty block that was faulty from the manufacturer. I attempted simply to very parts through Hyundai and they said, You have to prepay in order to get the parts and two days later they might have the parts in the dealership. The parts for example are pistons, which with the dealership are $90.00 each for a grand total of $400 and change after taxes and other frivolous charges. The exact sane parts coming from Thailand at another place is $90 out the door, including shipping AND you receive at your door the very next day. These people are greedy and worthless. Their products stink! Their service sinks! Their greed is obvious! AVOID LIKE THE PLAGUE!!!!

I purchased a brand new Hyundai about a month ago and have had nothing but problems with the BlueLink app. Originally, I had issues with the app timing out, reading that my battery charge was at zero percent when it really was mostly charged (a little startling at first until I realized the app was faulty), and also a red alert telling me my car charge wasnt connected when it clearly was charging in front of me. I called and had this corrected (for the most part) until recently when I called again as the app wasnt responding. When I called this last time and talked to Yannick in Winnipeg (not sure why they have their call center in Winnipeg) I was told from the start to uninstall the app and reinstall a new version as the new version has bug fixes.After I did this Yannick asked me what kind of phone I had and I told him I have an iPhone 6. He then said that BLUELINK ISNT COMPATIBLE WITH AN iPHONE 6. I was shocked to hear this and upset that he asked me to download the new version of BlueLink BEFORE asking me what kind of phone I had. He said I cant reinstall the original version I had as that one is no longer available to install. This information was confirmed in writing by a supervisor with BlueLInk. So now I cannot use BlueLink unless I use a different device (which I dont have). Im certainly not going to cart around my laptop in the supermarket so that I can see remotely how much charge is left on my battery.Its very frustrating as this BlueLInk app is marketed so strongly by Hyundai. The app is featured prominently in every TV commercial, their websites and on all of their print advertising. Yet its got so many problems (apparently the same problems for several years judging by the reviews). Its amazing that the BlueLink IT team isnt fired and a more senior and capable team take over the operations. I was really looking forward to using the BlueLInk app and was even told by the salesman you can be vacationing in Europe and see how quickly your car is being charged in Canada. Haha, pretty funny. He obviously had never used the app before. Im currently in discussion with the GM at the dealership to get a credit for the equivalent value of having 3 years of BlueLInk. This was offered as a 3-year free trial and Im sure that it was reflected in the purchase price.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

I encountered a snow storm on last week while driving my 2012 Hyundai Tucson. My after a couple of hours of driving, the Tucson’s power dropped and I was unable to drive the car beyond 45km, I was only able to get it into 3rd gear to get me home (which is a feature that the vehicle has). I thought it was a transmission problem. However, while getting repaired at my dealership (Meyers Hyundai) the service manager told me that the issue was: The Tucson’s AirBox was clogged with Snow and it affected the power transfer to the engine. My bill was the following (new Air filter, Plugs, and an Injection service) totaling at $583.00, by simply driving the vehicle in the snow. I have owned many cars before in the past and never had the vehicle fail due to snow. Even the Server Manager at my dealership could not believe the vehicle responded this way in the snow. WAS THIS VEHICLE TRULY BUILT FOR CANADIAN WINTER WEATHER!!! I contacted their customer relations team who responded: If the Hyundai dealership determines that the issue is not as a result of a manufacturing defect, we regret to inform you that the repair will not find coverage under your vehicles warranty coverage. Unfortunately, we regret to inform you that we cannot assist you with these repairs.

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

My 2013 Hyundai Elantras engine failed early November 2017. I took the car to Sansone car dealer where they agreed the engine needed to be replaced due to sludge build up/engine failure. Hyundai motors refused to pay and referred me to BBB telling me they would honor BBB DECISION. Once I provided BBB with information I was told I did not qualify because I had more than 60,000 miles on my car. I again argued with Hyundai motors but they said I was to blame because of lack of care, sludge. I have been a car owner more than 30 yrs and have never had this type of problem! Disgusted Hyundai customer!

They claim the car would tow 5000 LBS. It doesnt. Engine struggles, then smells and starts to overheat. I had to trade it in for a truck and lost $6000. Hyundai does not care about you, customer services or the problems you have.

I can create a quote online for a 2012 Hyundai Elantra Limited. It has a black exterior, beige interior with the tech package and without the cargo net, cargo tray, floor mats, ect. When I asked the dealership, they never have these. They refused to order it, stating Hyundai does not take request. Additionally, all the cars on their lot have the crap I do not want (cargo net, cargo tray, floor mats, etc.) This adds up to $400 worth of junk. I asked them to remove it and they wont. Shouldnt that make it a Standard Option? If that is the case, isnt that false advertisement? The website advertises something that the dealerships will not deliver. I am reporting this to the Better Business Bureau and suggest others to do the same.

Great customer service. Ahmed worked with us and ultimately we walked out of there with a new Kona. Tom sealed the deal working his magic with the numbers. Definitely would recommend this dealership for first class service.

My 2013 Hyundai Veloster engine went bad for the 2nd time after six years. The 1st time it was under warranty and it was replaced in five weeks and I received a rental vehicle paid by Hyundai. The 2nd engine failed two years after it was replaced and after a recall was completed at the dealership to correct an ignition issue that could damage the engine. It took ten weeks to replace the engine and I did not receive a rental or loaner car. Hyundai did replace the engine out of warranty but it is obvious that they know they have issues with this engine. Who has two engines go bad in six years? I picked up my car from the service department on a Friday and traded it in on a VW Saturday morning. I will never own a Hyundai ever again!

We just purchased a 2022 Hyundai Santa Fe Calligraphy trim in Sep 21 because we loved that it had everything we were looking for in regards to safety, technology, and design. We paid $45k for it along with about $1,000 in fees and travel to pick it up. We were quite excited as this was our first brand new vehicle. 2 months into it, the transmission went bad and we brought it to Hyundai to find out whats going on as it was under warranty. Heres where things went further south.Hyundai cant get parts to fix their brand new cars...and on top of that, why would a transmission already be bad? It has sat on their lot since Nov 30th, 2021. Last week we just got an offer to buy back the vehicle for more than 4k less than what we just bought it for and drove it for two months. They stated that our state allows for depreciation in Missouri for lemon laws and they cant help us, it is what it is. During this time, cars have gone up because dealers are now charging a mark up fee, so although they can claim depreciation, we cant claim appreciation on the car. So to get the same exact car we just bought, we now will have to pay 4-8k more for equivalent. Its horrible. And just for a buyer beware situation, Hyundai will no longer replace your car with an equivalent one substitution for collateral equity. They stopped replacing them with like cars because theyre manufacturing so few that anything they make has to go to dealers to get top value for them.Point being for this review is that although Hyundai makes a great car much of the time, if you have any problems at all, there are concerns of finding parts for repairs, and if its unrepairable, plan on a huge deduction for a buyback. Good luck out there from a very unhappy customer who just lost 4-8k on a brand new vehicle, and now I have to go find a replacement on my own.

Well car ran great until 55000 miles. Check engine light intermittently coming on and off. Engine sounds like its failing. Took it in under warranty and cant get any Hyundai to be able to repair the failure but as soon as I get it back the failure occurs. They claim to give you the best warranty but in reality its just a piece of paper. They dont actually stand behind it. Purchasing a GoPro now to prove issue and show consumers what a RIP off Hyundai is. Paid 18,000 for a new car that didnt make it past 60000 miles before failure. Dont buy a Hyundai.

My fiancé and I purchased a 2013 Genesis 2.0. Motor keeps failing and they refuse to help even though the motor is under warranty. Our car is constantly misdiagnosed on purpose just so they don’t have to pay for a new motor. Already discussing the issue with lawyers. Save yourself the stress and heartache, do NOT buy a car from Hyundai.