I bought a Hyundai Elantra in 2007 with a three year warranty. Within the first two weeks, the indicator switch had to be replaced. This happened again over a period of a year and now that the warranty has expired, the indicator only works manually.Approximately 8 months after purchasing the vehicle, we heard a grinding rear noise, especially when reversing. It was very noticeable. I am an Estate Agent and it was embarrassing. The local mechanics examined the car and after saying that they knew exactly what they were doing, replaced the rear disk pads and callipurs, etc. with the approval of head office. A week later, the noise was back. I took it to the local supplier but they could not find the fault. My husband kept on saying that they should look at the release bearing and they ignored it. The car was eventually taken to Johannesburg, and a week later, I was informed that it was the release bearing. Remember, this was over a period of a year. They replaced the release bearing just before the warranty expired.All was fine for a few months and then we heard a noise in the engine. I took it in and was told that the valve lifters had to be replaced at a cost of $4,200.00. I phoned head office but they replied that it was out of warranty and not their problem anymore. The day we collected the car, we noticed that the noise had not disappeared. Fortunately, our car was at the wash bay when the workshop exploded (not so sure it was fortunate). The mechanic who released the car to us admitted that there was a noise, but seeing that they had no equipment, nothing could be done about it at that stage.When they arranged for an alternative workshop and the proper equipment, I took the car in. To my utter amazement, they phoned me a day later to tell me that the oil pump, timing chain, and tensioner had to be replaced at a cost of $10,000. Fix one thing and another one appears. What guarantee do I have that this will be the end of my woes and that the problem has been diagnosed properly? I spoke to the Manager, Ben, and told him that I wanted a second opinion and that I would take the car to Bloemfontein. He agreed with me and told me that a car with 70,000 km on the clock should not have all these problems and that I should take it further. I was really excited when I received my brand new car but now, I feel like setting it alight. My husband is so frustrated that he just wants to get rid of the car. We listened to an engine of a similar Elantra - what a difference. My brother in law had an Elantra which clocked 600,000 km and it hardly ever had any problems and that is one of the reasons why we bought one.Let me just say that the local supplier and his staff had always been helpful and friendly, but they can only help to a point and after that they have to abide by Imperials Rules. I will not stop until something is done about it.I appeal to you. Please see what you can do for me.

I bought a 2007 Hyundai Elantra in 2012. In 2013 I started having problems with getting the car to start. I took it to the dealership and was told I needed to have the Immobilizer Module fixed. I paid $400 to have them replaced and I was told I would have to wait for the little security symbol to appear on the dash before turning the key so the car would start. Even months after having this fixed it would still not start even after waiting for the stupid symbol to appear. It would take several tries. Then a few months later one of my back passenger door handles broke and you couldnt open the door. Fine, whatever... no one ever sits in the backseat anyway. Then the A/C died and I wasnt paying to have that fixed. Then in July 2015 I am driving down the freeway and I felt a thud and thought I had run over something. I looked in the rear view mirror but there was nothing on the road. I got to my destination and when I restarted the car, the engine light was on. I really didnt want to take it to the dealership so I took it to a mechanic and he scanned it and a code for the Shift Solenoid came up. He suggested I take it to this transmission specialist place. I ended up paying $1000 to have the Shift Solenoids replaced. A week later, Im driving and feel that thud again. Back to the transmission place. They tell me that it could be something internal with the transmission. Nice to know after I just dropped $1000 on this piece of **. I finally take it to Hyundai and leave it with them for the day. The service guy calls me and gives me a list as long as my arm of things wrong with the car... one being that the transmission is failing and the Immobilizer Module that I had fixed in 2013 needs replaced. In total, it was going to cost $5000 to fix all that was wrong with the car. EFF THAT. I went and bought a new car and it wasnt a Hyundai.

I took my 2011 Hyundai Sonata into the Hyundai dealer service center with a problem on my auxiliary plug. I used a 3.5 mm auxiliary cable to connect my iPod to the car. After a couple of months, the cable had bad connection. Due to that problem, I bought a new auxiliary cable but the cable wasnt the problem. The problem was the 3.5 mm jack that is on the car. I brought my car to the dealer but they said they couldnt do anything since I didnt use OEM Hyundai auxiliary cable even though they knew the problem. So I bought the OEM cable, but after few months it didnt work well. So I brought my car to the dealer and one of the staff brought three other staffs to check if the jack or the cable was defected; they all said there was no problem. Also, it is very obvious that their staff would say there is no problem. I am highly unsatisfied from this experience. I cannot enjoy my music in my brand new Hyundai Sonata. I should have my audio jack replaced with a new part and refund on the cable.

I am the original owner of my 2011 Hyundai Sonata. There has been recall after recall. In August of 2016, Hyundai completed the Campaign 143 Recall (Power Steering). Within a couple of weeks after, my steering wheel starting making clicking noises when I turned. Right after that, my air bag light came on. Shortly after, my steering wheel started shaking when I went over any bumps. Now it is so bad (the shaking) that my steering wheel acts like it is going to pop off of the car when I go over a speed bump! So between the clicking, air bag, and violent shaking, this car feels incredibly unsafe to drive!I called Hyundai and they asked, What exactly do you want us to do? I asked if there was a recall since thousands of people are having the same issue, and the customer service rep said, There is nothing regarding a recall for this issue. I am so fed up with Hyundai. Every time I get my car back from the dealership after a recall, something else happens. I take excellent care of my car and yet it comes back to me from the dealership worse than when I take it in. When will Hyundai finally issue a recall on this as it is clearly a Hyundai faulty part?

Id like to bring to your attention a series of events that reflect a negative attitude and disrespect towards customer of Hyundai Motor Finance by the employees of HMF. In September 2012, I financed a vehicle through Hyundai Motor Finance. For reasons beyond my control, I have been past due on my $550 monthly payment since last November. I have, however, made every attempt to make sure my payment was received before the 30 days late to ensure I dont receive a negative credit history. I made my last payment on April 27, 2013 26 days late. However, HMF placed my account at over 30 days past due which I know will reflect negatively on my credit.I have now accumulated several late fees, and I understand that. My biggest complaint is the approx. 10-12 harassing phone calls I get, sometimes on a daily basis! Customer service employees, as well as their supervisors, seem to be oblivious to what the customer is telling them. They are rude, disrespectful, and completely inattentive to customers trying to work through difficult times. I am positive that the number of consumer complaints towards Hyundai Motor Finance is already hurting Hyundais business model. I had such a wonderful experience with the salesman and dealership I purchase my car from; its just a shame that relationship is being destroyed by the finance division of your company. Somebody do something to correct this awful experience!

I purchased a new 2011 Hyundai Sonata from Cocoa Hyundai in Cocoa Beach, FL. At the time, I was driving a 2008 Suzuki SX-4. I was looking to trade it in due to the warranty expiring and it having high miles. Originally, I had come in asking for the Elantra, as it was in the same size category. I got there and test drove the Elantra and thought it was ok, very fuel efficient. I then test drove the Sonata and immediately fell in love with it. The interior is very roomy. It also feels better when you drive it. I then worked up a deal with the dealership. At the time, I had very good credit. Looking back at the total cost of the vehicle, I dont believe I got such a great deal after all. The only reason I purchased there was because I had a friend of mine working at the dealer. He assured me he would take care of me and give me a great deal. Finally, after 2 1/2 hours of negotiating with the salesman, we came to an agreement on the price and monthly payment. It was more than I was wanting to spend; my monthly payment jumped up about an extra $125 a month. I told my wife we would make it work out somehow as we both really liked the vehicle. I would just cut back on things. We drove the vehicle home and were happy. 2 months after purchasing the vehicle, we received a notice in the mail saying there was recalls on it. We called the Closest dealer to our home which was Universal Hyundai in Orlando, FL and scheduled an appointment. We arrived to this dealer just to see a bunch of people standing around doing nothing. It took nearly 15 minutes for someone to finally acknowledge us. They told us they had no records of us even being in their service log. I guess someone had dropped the ball. They said theyll squeeze us in anyways. They told us the car would not be ready for several days as they did not have the parts available. I told them that was fine, but I didnt have transportation to work, as this is my main form of transportation. They said, Well, we have rental cars which are $40 a day. I told them I should not have to pay for something that is not my fault and the warranty should cover it. Finally, after arguing with the Service Manager for nearly a half hour, he said they would comp the rental fee. I picked up my car several days later and they handed me a bill for nearly $300. I told them the warranty should cover all this. They reviewed it and found it to be an error on their part. Since this experience, I have visited the dealer on numerous occasions for servicing. It has always been an ongoing issue for us. We also attempted to purchase a new vehicle, at the same dealer, for my wife back in November 2012. When we arrived, we were greeted by a gentleman, dont remember his name. He was quick to get us inside for a credit application. Didnt even allow us to test drive a car and figure out what we liked. After seeing that my wife did not have perfect credit, but fair credit, he then passed us over to a younger gentleman and said he had his appointment show up. It was an older couple that appeared to be well off. The younger gentlemen walked us around the car lot like lost puppies for about 20 minutes not knowing what type of car we wanted. My wife was looking for a smaller SUV like the Tucson and he began to show us the Elantra and the Accent. These are Hyundais more smaller, compact vehicles. My wife quickly spoke and said to him, Why are you showing us these cars? He said, Well this is within your budget and your credit. We had not even given him our budget. I told him we were looking at SUVs. That is what we told the other salesman. He said he told him to show us these cars. At this point, my wife became angry and said, Lets get out of here. These guys dont know what theyre doing. I told her to relax, lets at least get a test drive in before leaving. We test drove multiple vehicles and my wife really liked the Tucson. After this, we told him to work out some numbers. Told him we did not want to pay more than $400. He comes at us with $520 a month with $2000 down. I told him that would not work. He said, Well, theres the door if you dont like it. I looked at my wife and I was like wow, this is how they treat customers. We left very disappointed that day. Finally, this year, we had gone out Christmas shopping for the day. After doing our shopping, we came back to find that our Sonata was not starting. We checked the battery, even tried to get a jump start, but still nothing. After about an hour of exhausting all my options, I saw that there was a Tire Kingdom nearby. I pushed the car all the way to the lot. After speaking to the tech, he noticed the battery cable was loose, so he tightened it up. I was praying that it may have been the problem. We tried starting the car again and still got nothing. Finally, he told me there is something wrong with the starter. He recommended me contacting Hyundai because it would be about a $600 job. I then called Hyundai roadside assistance. They sent a tow truck to pickup my car. I was a good 25 miles from home. It was later in the evening so I asked them to tow it to the dealer closest to my home, again Universal Hyundai. I called and spoke to service department and they advised me to put the key in the afterhours drop box and fill out the form; I did. The next morning, I received a call from a service advisor and told me it would be $110 just to diagnose my car not including any repairs. My mileage was at 61k, the warranty had just ended at 60k. I asked him to help me out, but He said the warranty is pretty cut and dry, there was nothing anyone could do once you go over 60. I told him I guess I have no choice I needed the car fixed. He called me up about 2 hours later and told me it was the cable that connected the starter that was loose. Im thinking great, maybe it will be cheap repair since its just a cable not the starter. He quoted me a price of $340. I was so shocked to find this out. Right now is probably the worst time for something like this to happen, especially during the holidays. I had to gather up some cash and borrow money from family members just to cover this as I did not have a choice in the matter. I need my vehicle to get to work and back. He said the car would work with just this connection, but I could replace the whole starter if I wanted to. I picked up my car and looked at the invoice to see the part was $13.82, with $280 worth of labor fees, something that probably took less than 10 minutes to fix. The service advisor also told me there was an issue also with the steering column, something the warranty did not cover either. I was like what. He said the repair with parts and labor would be around a $1300 job. The warranty does not cover this. I contacted the service manager as a last resort and got nowhere, just the runaround. The service manager kept pointing the blame at Hyundai. He advised me to contact Hyundai customer support. I quickly called Hyundai and spoke with a person by the name of Fran. I explained the story once again to her and informed her that my warranty was over by a thousand miles and she looked to see if there may have been any recalls on my vehicle for any repairs. She did not find any, just ones that had already been repaired on my vehicle. She clearly stated without the warranty, there is nothing that can be done. I explained my frustration and told her I have had nothing but issues with this vehicle from the time I purchased it. She said, Let me get my case manager on the line, so you could speak with them. I waited for several minutes and a person by the name John came on the line. He was very cold and monotone in the way he spoke to me. He just confirmed once again what Fran had said about the warranty and was quick to point finger back at the dealer. I told him I have already contacted the dealer and they are pointing the blame on Hyundai. I told him Somebody has to step up to the plate and get this taken care of. This was something that was going on prior to the warranty expiring. He said there was nothing he can do, but just contact the dealer on my behalf and see if they will do it as a courtesy, or good will to not lose a customer. He said the turnaround time for this is 3 days. I told 3 days is unacceptable. He said it may not take a whole 3 days, that is the time frame. At this point, I was livid and just said thats fine. He called me the next day and said, I cant help nor can the dealer. I told him this will be the last time I ever purchase a Hyundai. I called back again and spoke with several other people and all of them had nasty attitudes with me. I guess they must made an extensive file about me being upset. This will be my last time buying a Hyundai. I guess the parts they use on their vehicles are only designed to last up to 60k miles. After that, youre pretty much on your own. I know Suzuki doesnt make cars anymore in the US, but I drove 2 new Suzuki’s for well over 90k miles and never had a problem. Boy, I wish Suzuki was still in the US. Id be getting rid of this car in a jiffy. I guess this was a hard lesson learned, but I will just try and finish paying it off, then trade it in.

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

Approx. 6 weeks ago, the brakes in my 2009 Sonata failed. I brought the car to my mechanic and he replaced the rear brakes. Two weeks later, the same thing happened. I had the front brakes replaced. Again, 2 weeks later, I slid through a red light because the brakes failed yet again. I had the car towed to the nearest Hyundai dealer. They informed me that they found nothing wrong with the brakes until I told them that I would not drive that car. So, they had better look again. Miraculously, 10 minutes later, they found that the caliper was broken and blamed it on the mechanic that replaced my brakes. So now, it was not under warranty. I paid the bill of $413.54 to replace the part. Not quite 2 weeks later, the car was making a very loud screeching sound -- like metal on metal. I had the car towed to the Nemet dealership where I originally purchased the vehicle. The mechanic, Jeff, told me that I needed new back brakes. When I tried to explain the entire situation, he did not want to hear it, and he told me that what happened at the other dealership did not matter, kind of like McDonalds is a chain of stores owned by different people, so is the Hyundai dealerships.He also informed me that I would be charged $625.00 to replace the back brakes again and if I did not want to pay, I should take the car back to the mechanic that did the brakes originally.I paid for a tow truck to take the car to Nemet, and again, to pick it up from Nemet to be brought to my mechanic. He replaced the left caliper that had already been replaced by Advantage Hyundai! That’s another $221.02 spent! I was livid, so I called Nemet and explained to the salesman what was going on again. He told me to bring the car into his dealership and when I got it back, they would work something out with me. On Saturday, 9/3 I, took the car to the Nemet dealership . Anthony, the salesman and the sales manager tried to put me in a smaller vehicle -- the Hyundai Elantra. I requested another down payment, and they wanted me to sign another 5 year payment plan! They informed me that my warranty had been voided when I took my car to a certified mechanic to have the brakes done and not to a Hyundai dealership. I was not looking to use my car a trade. I wanted to be treated fairly.Two years ago, I paid a down payment on a car that I thought would last me a good long time. Now, I find that this product is not backed by the company that sells it. This is the 3rd Hyundai I have purchased through Nemet.I do want a new vehicle that is comparable to the one I bought, not smaller. I already paid 2 years of a loan. Why should I have to start over when I have only 3 years left on a vehicle that is defective? I dont feel I should have to pay another down payment, or a higher monthly payment and I should not have to pay for more than 3 years!I called the dealership (Nemet) when I returned home and asked for the name of the CEO and was told that the CEO died. And then I requested to speak with the General Manager. She asked what was it in reference to and told me to hold on. She came back on the phone and asked for my name. When I told her who it was, all of a sudden Scott ** was unavailable to speak with me, when I know he was there for a meeting with his sales staff that morning because I had to wait for the sales person!The advertisement reads “our customers are number 1”. Really, when does that apply?

I have never, in my life, been treated so rudely. Their customer service rep hung up on me. I thought she had all the information that she needed and gone to find out. The next day when I was expecting my paperwork to be where it was supposed to, it was not. So when I called back the next day, upset that my paperwork had not been transferred, the rep on the phone was once again rude. The rep promised my paperwork would be there in 1-2 hours, and it was never done on time. Not only is this now costing me money, but I was treated horribly as well. And with an interest payment of 20% on a car, they should invest money in training their reps.

My daughter was driving my 2011 Hybrid Sonata home from Florida when the engine seized in Georgia. It was towed to Peacock Hyundai where they helped my daughter tremendously by getting her another vehicle to finish her trip home. Since the engine wouldn’t be there in a timely matter, Hyundai gave us fair market value for the vehicle. Everyone that we dealt with was very helpful. I would recommend Peacock Hyundai of Georgia and also the Hyundai products.

I am extremely disappointed by the way Hyundai USA decided to handle my handsfree case. This issue was present since day 1 of us purchasing the vehicle in 2017. I spent a lot of my time at home and away from work troubleshooting and sending several audio recordings to the company and have been able to reproduce the issue with every single phone call, however the dealership kept the vehicle for several hours and returned it back stating we dont see a problem. I purchased a new phone, and switched 3 different carries, however the problem never went away. I am extremely saddened by Hyundais lack of ownership of the issue. The least Hyundai could do is try to replace the radio or the microphone to eliminate the issue, instead Hyundai decided to close the case. However, after this experience, I will be taking my business to a company that stands behind their customers. It is such a shame for the entire Hyundai team that they wont stand behind the customer and fix something that is still under warranty.

I leased a 2017 Hyundai Elantra and was very unhappy with the auto. I contacted the dealer who said they would sell me a 2017 Hyundai Tucson and purchase the Elantra from me, I paid them $4350.00 which took care of early lease return fees, taxes and everything else. This was a purchase and sale. I have all the papers to prove this and tried to explain to them, Hyundai leasing, that I do not owe them anything and, if any monies have to be paid it would be by the Dealer, not me. Now they have reported me delinquent to the credit bureaus and as a result my credit scores have been reduced and as a result this has cost me higher interest fees, etc. I have disputed this with Equifax, Transunion and Experian but not successful. What can I do to rectify this???

2021 iconic does not support Apple phones even though they have Apple iplay icon in car. USB port does not work either. Although there is one in the car. Salespeople do not know this. Salesperson said my iPhone would work in the car. It does not. I sent an email to customer service. The form letter they sent back said they put what they feel the customer wants in the car. Really? Do you believe the customer doesn’t want to be able to use iPhones (really). And I mean any generation iPhone. I cannot use my phone GPS with Apple iplay or even my phone. Why would anyone not want to be able to use their iphone functions in a 2021 new car. No help or assistance from dealer or Hyundai. Will never buy a Hyundai again. They do not stand by their cars or even offer any type of resolution. Beware.

I leased my 2015 Sonata Sport in Feb of 2016. It had been a service loaner and had almost 5000 miles on it at delivery. After about six months in Aug of 2016 my car would not start and I had to call Hyundai Roadside to jump it. I brought it into the dealer the following week. They tested the battery, said nothing was wrong, and suggested I did something to cause the battery drain. Well, I continued to have the problem and brought the car back to the dealer in Nov of 2016. This time they said the battery was bad and replaced it. Even after replacing the battery, I continued to have the problem and brought the car back to the dealer in Jan of 2017. This time they blamed the problem on the Allstate insurance device I have plugged into the car and they said the battery was bad too. So they replaced the battery for the second time and I had the Allstate device replaced.I continued to have the same problems. I brought the car back to the dealer the following month and they said they could not replicate the issue and found nothing. It seems that my vehicle battery dies when I dont use the vehicle for a period of time – often 1.5 - 2 days, but it has died from sitting unused in as little as 22 hours. Since I continue to have this issue without any real help from the dealer, I contacted Hyundai consumer affairs in April of 2017 and they have been slow to take any action. I did not receive any actionable info from them until 2 weeks after I first called... They called the dealer I had been working with and the dealer told them they thought the issue was the insurance device (even though they found no problems the last time I had the vehicle there, with the device plugged in).So my Hyundai case manager told me they could not do anything until the insurance device was ruled out as a cause. I removed the device and purposefully did not drive the vehicle for a full day and surprise, the car was dead. So I called my case manager at Hyundai and told her what happened and that the device could be ruled out. Now she is checking to see if or when (her words) a Hyundai specialist can look at the car. Hopefully, it wont take another two weeks to find that out. It seems Im not the only person with this issue as a couple other reviews very recently indicate the same problem on the same year/make/model and with even the same time frame the problem began! I guess its time for me to find a lawyer too.

On Jan. 21, 2014 I purchased a Certified Pre-owned 4 door, 2010 Hyundai Accent GLS from CarMax in Hickory, N.C. I was assured that this was a safe, reliable car, with great gas mileage. I took the car back twice within 3 days because of random noise under the hood but was told it was nothing to worry about. On Jan. 28, 2014 the car was totaled in a snow storm in Marion, N.C. while driving 40-50mph in a 70mph zone when I hit a truck that had already wrecked in my lane of traffic. I tried to slow down but the brakes locked up and I slid into the truck. I hit the truck so hard that it exploded my battery, computer, and radiator on impact and turned off. But NONE of the 6 airbags worked in my new certified pre-owned DEATH TRAP. My head bounced off of the steering wheel and then bounced back to the headrest. I suffered 3 torn ligaments in my neck, whiplash, etc. The foreign P.O.S was supposed to have 2 front, 2 side, and 2 overhead airbags and none worked. I couldve been hurt a lot worse or killed that day having no protection. The seat belt tightened so bad that I had bruising for over a week across my chest and stomach from the seat belt that felt like someone took a ball bat to me. If you have a death-wish, this is the perfect car to buy! CarMax and Hyundai passed the blame of course. CarMax said that it was the manufacturers fault and Hyundai said that it was because I failed to slow down! I asked for a copy of the black box reading results from Hyundais engineering analyzer at Hyundai Motor America in Fountain, Valley, CA and was told that the report was classified information that I could not see! The reading told the real story of why the non-working airbags almost killed me Im sure, but I was not allowed to see. Total BS! I have had to pay over $2500 for a car I drove 7 days. BEWARE! Dont BUY A HYUNDAI!

After my tire going flat on the 405 freeway I called Hyundai roadside assistance and they told me it would be an hour so I waited. While waiting received text with tow companys telephone number that would be servicing my car that after an hour had not arrived only to tell me that they had cancelled the call with Hyundai because they did not service that area. Calling back Hyundai roadside assistance they told me it would be another 90 minutes. What? Why do I have to wait longer because of their mistake? Should not punish me for their mistake. Should service in order of calls received!!! Never again will I use this service. Part of the reason I purchased my Hyundai was the roadside, big mistake. Should have stayed with AAA.

A few years ago I bought my new Hyundai Sonata. I still drive this car every day to work, love it. Unfortunately, Hyundai has no customer service when it comes to their finance company/department. After paying off my Sonata 3/24/2015, Hyundai sent the title etc. On 4/9/2015 Hyundai took $491.51 out of my bank account! My wife called and we told them to stop, which they agreed and said it would take 30 days to cut a check back to us for the amount they owed us. Again on 5/11/2015 they took out another $491.51, so this time I called. Their (800) 523-4030 customer service number is a joke. I had to talk to a supervisor who was able to tell me the first overpayment check was in the mail and that it would take another 30 days for the second overpayment check to be cut and then mailed.So, its 6/25/2015 and Im at my wits end... I believe its time for a lawsuit. I called yesterday 6/24/2015 and spoke with a supervisor ** who said he would call back and never did... the only status I received was that the check hadnt been cut and they cant seem to figure out why. Luckily after the second occurrence I contacted my bank and had them block Hyundai from messing things up further. I contacted Hyundai again today on my way to work, spoke with another supervisor who said shes escalated... took my cell number down and said shed call me back... well she never did and its 9pm.I feel that Hyundai finance lacks customer service so bad that Im now to the tipping point of never doing any more business with Hyundai motors in general. Luckily the $491.51 isnt my rent, but I know that nearly $500 is a lot of money to most families. Ive contacted the Corporate customer service who cant do anything about it because the Hyundai Motors Finance is a separate company all together... now I know why.This is the last time Ill ever finance anything without an actual bank or financial establishment, Hyundai... get your act together. Ill be suing for the interest I could have made on over 30 days of the first $491.51 and will be suing for the second $491.51 plus interest until this is settled. I hate to do it because my time is money and its an annoyance, but its my civic duty. I paid Hyundai interest when they loaned me money to purchase one of their cars, so they should pay me for interest when I loaned them money (unknowingly and without approval) until they pay me back in full. In conclusion, steer clear of Hyundai Motors Financing... they have no clue what theyre doing and have no authority to actually service their customers properly.

I leased a car for 3 years. According to the sales person, he told me that the service on the car would be included during the lease period but that wasn’t the case. It seems that he just said those things to make a sell since he was being very pushy from the start. The worst part is that he never disclaimed that by the end of the lease, I would be charged $500 plus $170 for some minor scratches that can occur during a 3 year period.When I returned the vehicle they basically force you to keep making business with them by leasing or buying a new car and that’s the only way they can forgive that $500 fee. When I called to claim, they told me that the contract is not with the dealer but with the company; even though it was signed at the dealer. They also don’t accommodate payment arrangements. Before leasing a car with companies like this, do some research and find what is convenient for you. Instead of dealing with a seller who would say anything just to get his commission and take advantage of you, if you don’t have experience in the subject.

In August 2015, I purchased a 2015 Hyundai Tucson in 2015. I have had all routine maintenance done and the car has 86,000 miles on it. No mechanic has ever told me of any engine issues or potential engine issues. Two weeks ago, I was driving home at 10:00 PM. Without warning, my engine seized and my car stalled in the middle of a very busy, dangerous intersection. Thanks to the assistance of my father and a good Samaritan, I was able to get my car out of the road and I was able to get safely home. However, this had the potential to be extremely dangerous for myself and other drivers on the road.I took my car to a local Hyundai dealership and I was told by a certified Hyundai mechanic that I would need a new engine. I immediately contacted the Hyundai Customer Care Center and I was told that because I am not the original owner, they will not honor the 10-year/100,000 mile warranty. I was told they might honor the limited warranty, but I would need to come up with records of every oil change I have had on the car. Other than that, they have been of no assistance to me. I am beyond frustrated and furious at this point. This is not an issue of user error, this is clearly a defect on the part of the manufacturer and they should be the ones resolve the problem. I consider myself an informed consumer, and I would not have purchased this car if I had known this was a possibility.

2011 Sonata - I complained about the trunk opening for no reason. Nothing was ever done. I was told to not put the two keys together in my pocket or leave them together at any time. Most of the time I was looked at like I had two heads. I told the manager to look on the computer and see how many people were complaining about the same problem. Then I was told to bring in the car for them to look it over. I had the same problem with the 2009 Sonata, and after a bring-in service, I was told the problem was fixed. It continued! The problem is my wife who is handicapped loves this car. She doesnt feel comfortable in many cars because of the legroom. I am disgusted and I am looking to get rid of this car. Any suggestions?

I have had four Hyundais. Two now have had the engines go out. My 2012 Sonata Hybrid and my 2015 Elantra GLS. Ticking in the engine turns into a blown engine. They have only released recalls on the Sonata several years after I had to sell it.

2005 Hyundai Santa Fe - May 2016 I call Hyundai with concerns about my airbags not deploying and I explained everything to the lady I spoke with and was told they should have deployed. I was offered a new Hyundai. I provided all information, documentation and pictures and everything to my knowledge. I receive a letter from Hyundai consumer affairs in July saying that my case would be closed if I didnt provide information asked for. So I provided it to them at the email provided on letter. David ** called me and stated that if I sent anything else to them he would no longer speak to me and close my case. I provided again which he stated he didnt receive so I called and he wouldnt return my call.I called the number in his email asking for an address to mail the pictures and documentation to and the lady I spoke with told me that she wasnt allowed to give me that information and according to the police report that I was at fault and got what I deserved which most of my phone calls I have witnesses to which was stated because I couldnt really stand or walk so it was put on speaker and held for me. Then once all information was provided I no longer heard from David, could not get in contact with. It took months of complaints and calls which was aggravating. Then I received a call after the car had been auctioned off that I told David I had retained an attorney which was untrue and that I never signed and returned the release.So he closed my case when I provided original release and proof. I never said that which Hyundai consumer affairs had in their records. Also he called me back and said according to the pictures and documentation that the car didnt perform as it should have, that Hyundai wanted to settle to provide medical bills and all cost. This was October 2016. He said it was approved for partial coverage which he would not explain meant and then said they were leaning towards full settlement and December 1 2016 was last contact I received where David asked me what would it take to make this go away and to take in consideration that my vehicle was not equipped with side airbags.Once I proved that it was by the vehicle documentation he said, Wow okay that changes everything, that he would call me in a few days, that they were going to have a settlement offer and then called back that evening saying that he needed the police report which a month before stated it wasnt needed to proceed and even tho it was provided in july 2016. After that he would no longer return my calls or emails. I finally got one response saying they got the police report and was waiting on last sheet that goes with it that they requested nothing else. Now last week he called saying my claim was denied, that the officers statement stated that I was in vehicle not restrained and specifically that side airbags deployed even tho they already got statement from my insurance company saying they didnt and will not provide this report.I supposedly signed saying my airbags deployed and I wasnt wearing a seatbelt. I have pictures proving nothing deployed. The way this was handled and how I was treated being told from day one I got what I deserved, the constant threats to close my case, the remarks that if Hyundai felt that my case was worth it they would investigate, constantly being called a liar and the excruciating pain I was and still am in just doesnt seem right at all. I expected better treatment and respect from a company.

This 2014 Hyundai Elantra is the worst car I ever own! I had nothing but problems with this car. It stalls out all the time. I have it to the dealership 4 times and they cant find anything wrong. No codes and the plastic piece broken off when I pulled it up to, now the front end where my fog lights are the driver side plastic part has came off, I had my fuel injections cleaned at 15,000 and still this car stalls. This has been a bad experience with Hyundai main office not covering anything on my car and I had my case open 4 times over the same issues. I cant wait to get rid this car, I will never buy a Hyundai again.

I just purchased a certified 2010 Sonata, with 59,000 miles on it, at Northtowne Hyundai in Gladstone Missouri. I brought the car to the dealerships service department to complain about a loud tapping sound coming from the top of the engine. I suspect it is a lifter issue. The service manager immediately dismissed the sound as fuel injector noise and stated that it was normal.I recently sold my 1995 Chrysler LHS (fuel injected) with 220,000 mile on it and never heard such a noise. If you are anyone else who heard the volume of this tapping, you would be concerned also! !

I was driving down the road in North Carolina when I heard a loud bang. The moon roof of my 2011 Sonata shattered. Glass completely went out in one piece. The dealer tried to say that the roof was hit by an object. Im waiting for Hyundai to do the right thing. The car is still under warranty. I hope that I dont have to ride around a long time with sun roof broken and raining in my car. I have no garage.

Three years ago, I purchased a new Hyundai Genesis. Unfortunately, the car veered to the right which make driving difficult and dangerous. When I first brought the car in, the dealer denied a problem. When I returned shortly thereafter, they reluctantly agreed that the car lurched to the right. After a series of trips back and forth to the dealer, the tires were replaced, the alignment was redone, the electronics were revised and the problem persisted. After my 6th or 7th visit, I gave them the car and told them that I would not take it back till the problem was solved. They kept the car for months and were never able to sort it out. Meanwhile, I communicated with corporate Hyundai and they were rude. I finally invoked the lemon law and my money was returned (not the interest that I had been paying Hyundai as they held the loan on the car). Needless to say, whenever I see a Hyundai on the road, I think to myself what a poor sucker is driving that car. I will never buy a Hyundai again.

The vehicle involved in a crash, drivers side Tucson airbag failed to deploy properly causing injuries. The company contacted and four months later nothing resolved, vehicle not inspected yet, no resolution and no other drivers warned of possible failure. Lack of real concern from company or leasing agency. Length of time it is taking them over a safety concern. We are not the type to sue but may be forced to to get them motivated to fix the issue or warn others.

I would like to tell you about the service I received Hyundai in Downingtown, PA. I recently took my 2013 Hyundai Tucson for an oil change and state inspection which I was impress of how quickly it was taken care of. They provided great service and I was happy to return for more service. Due to a poor wheel alignment the service department had recommended that I replace my rear driver tire so that my car can pass inspection. When I left the dealership I heard a loud noise from the back tires. At first I thought it was from a wheel alignment that they recommended I needed. During the week, I notice the noise getting much louder to the point where I felt it was unsafe to drive. I went online to see if there was an appointment available but there wasnt so I decided to go to my local Firestone to get a second opinion. I described the noise and how a wheel alignment was recommended. During their inspection, they discovered that my new tire that was replaced by Hyundai was extremely loose and only hand tighten. I am so disappointed because I really thought I received great service especially being the end of the day but instead my life was at risk. I seen it for myself how the lugs were only hand tighten and the wheel shook by touch. This is my second Hyundai vehicle and second Hyundai dealership that Ive dealt with and I was never disappointed until now. I was able to speak to the service manager which he kindly took the time to see the vehicle. In return of risking my life he offered a complimentary oil change and to speak with the mechanic who worked on my vehicle because apparently thats what my life is worth. I will never trust the service of Hyundai again. I can only hope they will learn from this situation so that other customers will not be at risk.

This company claim to be helping during this difficult times. They are not. They play games about payment dates so they get excuses and reasons why they cant help you. Very bad customer service from Mike on May 18 at 3:45 PM. Dont use this company they just want all your money and will not help you.

I am having problems with my Hyundai Tuscon windows. My drivers side and passenger side windows have a short in the panel and many times will not work. I took them into a 2 dealers in San Diego and they could not repair. I spoke to Scott at Hyundai motors and he is helping me with my window issue. Thank you Scott! I will update after next repair. Thank you Hyundai for listening to me.

I would like to report MPG fraud by Hyundai. In January 2014, I bought a Sonata, which promised 28 mpg (city and highway). Since then, in LIGHT suburban and highway driving, I have averaged 19.2 mpg on a 4 cylinder car. Hyundai refuses to take any responsibility for this and states the mpg on the car sticker is an estimate. An estimate of 33% less. I urge all prospective Hyundai buyers to take note of this. They have been very uncooperative and I have tried to settle this several times.

Brought my 2015 Santa Fe in the middle of March 2021 after my mechanic reported engine issues. Dealership refused me at the door, after waiting an hour, and said there was no sound. 7months later, problem obviously worsens, and this time - wow, they found the same problem I reported 7 months prior. Did I mention my 6 year old vehicle only had 55,000 miles at the time I first reported this? What kind of quality engine starts fading at 55,000 miles - especially when the vehicle is primarily used to shuttle children to and from activities. Since it was bought used and past the warranty mileage of used cars (which why should the 100,000 mile warranty vary based on a car being used or new - perhaps because they know they can screw more people with said advertising?), Hyundai would only offer us 65% which might be okay if Hyundai engines weren’t 25,000$ (Are they using gold or some other precious gems in there?).What I’m also struggling with is the fact that smaller model Hyundai engines are being recalled left and right and totally covered. Well my semi larger sibling to these recalled vehicles is also experiencing this engine issue, so I beg you to consider this is an issue outside the smaller suv. The story doesn’t end there - so stay with me…Just over 2 months later (and a few days after completing a rating they sent me - ironic?), I hear back from the manager. They want to help me out - can you believe that!! I thought 2022 was going to be my year (despite Covid still going on and both my children having a stomach bug at the time of the call). There was one catch. Corporate would be more likely to work with me, IF I was willing to rescore them “as an act of good faith.” Well what fool would rescore them without a new offer proposed? You guessed it - this fool. In my defense, I wanted to know the percentage before rescoring, but of course that wasn’t possible since the higher ups had to make that offer. I figured - what do I have to lose?A month of me calling almost daily to find out what rescoring did for my problem resulted in nothing. Nada. Not a fraction of a difference because I don’t get my car serviced there and some other **. Which is ironic since their mechanics were the ones who didn’t notice the problem after my mechanic sent me there (now more than 10 months ago). Any respect for Hyundai (do you really find it acceptable for your engines to die at 55,000 miles?), any hope that they cared about their customer safety (I mean who would want their family driving in a vehicle that could leave them stranded after 55,000 miles), are lost. I am deeply disappointed with how much time I have wasted trying to work with a company that in my option is a scam. I’ve requested another rescore - think it’ll come as quick as it did the last time??

Ever since I bought this car three years ago, I have had nothing but problems. When I turn the steering wheel left or right, in both drive and reverse, it car sounds like you are going up a roller coaster. It clicks so loud! I have replaced tie rods, CV joints, and anything else that was the cause for the clicking over the last 3 years and the car still makes this noise. No one can seem to figure that issue out. In three years, I have replaced the tires 4 times, the brakes 7 times, multiple studs and bolts, and the rotors three times. Its like the car eats anything tire & brake related! Last year I began experiencing what could only be described as the car losing power right in the middle of driving.Also when I would turn the car on, it was so incredibly loud that I thought it was going to fly away or explode. While driving it would jerk so hard to where I thought I was going to break down. It would get stuck staying around 3000 rpm and wouldnt shift past that so going faster than 50 was hard and scary because it felt like the car was going to shut down and sounded like it was going to overheat or blow up. This was brought to the attention of Laurel Hyundai and I was informed that an engine recall was opened on my vehicle, but nothing could be done until the car actually stalled out, caught on fire, the check engine light stayed on, or began showing the required symptoms of engine failure under the recall qualifications.On May 7th of this year, I was driving up hill going approximately 40 mph on a very busy road. I was approaching a stop light and when I went to start slowing down, every light on the dashboard lit up, the car stalled, I couldnt turn the steering wheel, and I couldnt stop the vehicle! The brakes wouldnt even work! I started rolling down the hill backwards and applied my emergency brake. Since my foot was still on the brake, I was able to put the car in park after it stopped rolling backwards and I turned the car off. I tried turning the car on three times and it wouldnt turn over. I tried the fourth time and the car turned on, but the oil lamp light was blinking and the check engine light was illuminated.Mind you I had my 7 year old twin daughters in the car with me when this happened! I immediately drove it to Laurel Hyundai. I was told the car would need to be tested for some sort of noise and if it failed that the engine would need replaced under the engine recall. It did fail the test and I was told that it could be two weeks or two months before they would get the new engine in and I would get my car back. I was given a rental car that got 12 mpg and cost $72 dollars to fill up each week. I did not get my car back until May 31. I only drove it from the dealership back to my house, which is less than 2 miles away. I parked the car and did not drive it again until the next morning when went to get gas. When I started backing out of my driveway, I noticed a giant puddle of oil.I also noticed that when I would apply the brakes, the brake pedal would make a noise, almost like a rubbing click, like there was air in the brake line. Not only could you hear the noise outside of the car, but you could feel it in the brake pedal. Less than 18 hours after getting my car back I had to immediately take it back to the dealership. On my way there the car started making a very loud clanking noise. I parked the car and 3 salesman, the lot manager, and another customer heard and confirmed the clanking noise and the oil leak. It was suggested that it sounded like a heat shield or even a tool being left somewhere in the engine when it was replaced. Because it was Saturday the service department was closed.I was told that I would need to just come back on Monday when the service department opened. The lot manager told me that it wasnt safe to drive the vehicle with it leaking that amount of oil because it could catch on fire. I also did not want to drive the vehicle until Monday because I did not want to make the clanking noise any worse! The lot manager did help me out and provided me with another rental to drive. I asked if the rental could be something more efficient on gas because I just filled up the last rental car that I had the day before, which cost me $74 dollars, and just put $40 in gas in my car and I was not going to fill up a third car. He obliged and gave me one of their vehicles from the lot as a rental.I was contacted on Monday and told that it was leaking oil and it would be fixed and that the noise was from bad front brakes. I just had brand new brakes and tires put on the car in January of this year so I did not believe that, but like I mentioned before, the car literally destroys tires and brakes beyond anything that can be considered normal wear and tear. I was given my car back the next day and sent on my way. On June 24th I had to take the car back because it was still leaking oil!! They fixed the leak for a second time and I was given my car back the same day and told again that the noise was from bad front brakes. A few weeks later, the check engine light came on.I immediately drove the vehicle to the dealership and I was told that the diagnostic test said it was just a loose gas cap and the light was cleared and I was sent on my way. I was a little unsure about this but I had just gotten gas the day before and was told the new computer update made this sort of issue very sensitive to the car and easy to pick up. I had the brakes and rotors replaced on the front of the car since I was told they were bad and the cause of the noise, and yet the vehicle still continues to make the clanking noise. The only issue that was fixed from changing the brakes is that there no longer is the noise coming from the brake pedal and under the car when I apply the brake pedal.On September 17, the car began driving the way it was prior to the engine replacement; trouble shifting, making the loud noise when I turn it on, lacks power when it reaches around 3000 rpm, all those same, nice engine failure symptoms. On Friday evening, September 20, the check engine light came back on and is still on. I know it cant be a loose gas cap because I havent put gas in the car since September 13. I tried to call the dealership on Saturday the 21st and no one answered so I left a message for the lot manager to please return my call. I am so highly frustrated and seriously concerned about mine and my childrens safety while driving this vehicle! Not to mention, Im very wary on taking the car back to this service department.This vehicle has had nothing but issues and 7 recalls on the vehicle, the most important being the engine which I dont even feel like was replaced. Terrible vehicle and service. I will never buy another Hyundai again. Also, Ive tried filing a second complaint with Hyundais Corporate office and the website tells me that my VIN cant be identified or is invalid even though I am typing in the correct VIN and have no issues looking the car up by the VIN on any other website. Therefore, I cant file a complaint with them until Monday during normal business hours via telephone.

I really should have taken Hyundai up on their return policy! October, 2017 I purchased a new Hyundai Tucson Sport. Salesperson told me that vehicle had Bluelink with remote start and all other features! Waited for car after purchase (5 hours by the way) and took it home. Tried to register Bluelink, only to be told after an hour that the vehicle is not equipped with Bluelink. Phone call to dealership (should have returned it)... they agreed to install a remote start. They installed a rather goofy remote start. It actually went off when I entered the car to try and drive. Long story short, after numerous problems with the car not recognizing the key fob and the alarm randomly going off, they removed the remote start (as they could find no other cause).Fast forward, now my year old car will turn over upon push start, and simply turn off. This has happened over 8 times now. Taken it in to service department and told we cant get it to do that, we cant find anything wrong. Next time, just have it towed. The next time, 20 minutes trying to start - call for tow truck (cancel class I have to teach because I am late). Tow truck arrives & says I have to move your car and what do you know, the car starts! I drove it directly to dealership. I told them keep it, drive it, find out what is wrong and fix it. That was Tuesday. Saturday, nothing - I went and got the car back. Emailed Hyundai Consumer Affairs - given case number with someone will contact you within 3-5 business days. Today, car wont start! Late for work and car still sitting in my driveway! I took video and forwarded to dealership service dept and Hyundai Consumer Affairs indicating I want a car to drive (as I am paying for one that is not driveable) until they find out what is wrong and fix it! That was 3 hours ago... still no phone call or reply of any kind! This was my first and last Hyundai purchase. I will never buy Hyundai - and may end up having to sue! So frustrated!!! I should NOT have to ask for a car to drive, when my car that is under warranty - keeps being inoperable.

I purchased a new 2012 Hyundai Sonata from the Liberty Hyundai dealership in New Hudson, MI and experienced engine problems about a year later. I took the car into the dealership and was told I would receive a loaner car when they got some in stock. After continuously calling for a few days, I was told they still didnt have any loaners. After a while they called and told me that I could not get a loaner because they needed authorization to tear down my engine. So basically the service department manager lied about giving me one in the first place. He then told me his rep authorized to tear down my engine to see what was the cause of it not running correctly and burning oil. They told me I had sludge in my engine and the oil was never changed even though I have receipts to prove the oil was changed. The manager then said the place I got it changed from really didnt change the oil and I would have to go back to them. He then said as a result, my warranty was void and it would cost me $4,200-$8,000 to replace my engine. This was not the only problem I had with this dealership. The service manager also told me there is a recall on my car. I asked if they fixed the problem for the recall and he said, “No, unless we have the engine fixed.” When I first bought the car, they told me about a tire warranty, which is also a waste of money! They told me how great it was, and that if anything goes wrong with any of my tires, the company that offers the insurance would come out change my tire and cover expenses. I learned firsthand that wasn’t true at all. I had a flat tire and called the insurance company. They told me I needed to take it in to a reputable tire place such as Belle Tire. I took it to Belle Tire and had to pay for a new tire. The insurance company told me they wouldn’t pay for the replacement, and I come to find out if they did, it would be as a reimbursement. I was only happy that the flat tire didn’t happen when I was driving or on the side of the road, because they wouldn’t have come out to my location immediately. I am absolutely displeased and angered by their service! It seemed as soon as I pulled into the service department for them to look at the car, they were not trying to help - they were telling me lies and saying anything just so they wouldnt have to fix it. Not only will I never buy from Hyundai again, I will tell those who ask me about getting a Hyundai that it is not worth the trouble. Lord forbid something goes wrong, and it will with their cars, because they will not fix it.

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

The music system of my i20 car has gone out of order. Though I contacted the local dealer for repairing, they told me to buy a new one as the same is not repairable. Thus, Hyundai is cheating customers by providing such a music system with the car. Though I had sent a number of mails to Hyundai (India), it was in vain. I think the customer care section is also a cheat - really horrifying.

Bought this car 2nd hand from a dealer. Car had low mileage and was in great shape. Two weeks after we bought it with a 3rd party warranty, we found out we could can barely put gas in it. Also we had to get the fuel level sensors replaced because we never knew how much gas we had. We have talked to the dealership we bought it from. They said they couldnt fix anything because we bought it as is. It may take up to 30 minutes to put a half a tank in. Recently we had to take it to a different dealership because the alternator went out which was caused by a leaking valve cover which they replaced the front valve cover and the alternator at no cost. But didnt change the back valve cover which was still leaking as well. Which I would have been more than glad to pay for. Also one day after we got it out the shop now the drivers side floor board is full of water because of something leaking from the sunroof. Which there have been so many complaints about these issues. But all the consumers get stuck footing the bill.

The 2017 Hyundai Tucson drives nice, is roomy, and is much better gas mileage than our previous minivan. However, I really miss sliding doors, which we were used to on our other vehicles. I wish the Tucson had a power trunk and Im not happy with the radio as it doesnt show song titles like our previous model did. Nevertheless, it was our first time leasing so it made the vehicle quite affordable. The Tucson had a better price point than comparable models. It is also physically very attractive and is a beautiful color turquoise. It has a very modern looking interior and exterior as well.

Bought a brand new car 2014 Forte. Humble Hyundai will not fix or replace it. What is the use of having a new car when you cant drive it due to a knot on the back tire? I travel every other weekend to take care of a family member. I cant do that with this tire. They do not want to even help, they say we got to pay for it out of our pocket. I think that is wrong, I gave them a nice Kia with nothing wrong, they gave me a tire with a knot on it. If your car is new with warranty, dont you think they would replace but no.So whoever reads this please do not go to Hyundai dealer in Humble TX that is in Houston off of 1960. I went to a different one, they got bought out so the car I was going to buy Humble Hyundai bought them so theyre not going to be even better. Kia in Baytown was lot better when I bought our Kia Soul. We just outgrow it. I need to get a tire so I can go help a grandma. Im like a caretaker. When the kids need a break with them not helping, its hard to get someone else. We only have these Kia Forte, his truck is down right so we got 2014 car that cant drive due to a Nexen tire. Thanks.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

Failure to live up to warranty - The ESC light comes on and the car goes into a limp mode? It vibrates and wont accelerate. Five failures in the past 30 days. The general manager now tells me the car is fine, but he cant say what theyve repaired. Meanwhile, Hyundai Consumer Assistance 800-633-5151 gave me a case number and then advised me that they shipped the case to their regional office but cant give me the telephone number. The regional office was to call me last week and then this week, no calls. Some warranty!

My car was taken into Delray Hyundai on February. My complaint was that my car, on two occasions, raced out of control while pulling away from a gas pump. It took a great effort to stop the car from having an accident. Hyundai service reported that nothing was wrong with the car. On August, while in a strip mall looking for a parking space, my car went out of control causing a five car accident. Hyundai refused to turn over my car to my insurance company for inspection. It has been two weeks and I am totally in the dark except that I was told that it now was being handled by the National office. It could take 10 weeks to be inspected. It does not take that long to build thousands of cars. There is no doubt that time is in their favor since I will soon have to rent a car at my cost. It is near impossible to contact the CEO, to expedite this matter.

I lost my car via accident since June 3rd 2015. My insurance company has been conversing with Hyundai since June 9, 2015 to obtain a letter of guarantee. Up to today we had a three-way conference call with Hyundai, my insurance and myself to get on the same page. Translation between the insurance and the customer service has been the most horrible experience ever. It should not take a month and more to fix this issue of a letter. Every time you call either the information was never sent or attached to be sent to the total loss department. For this to be a top selling company now, there need to be a better way to have individuals speak directly with the total loss department to correct discrepancies and miscommunications. I am really annoyed as I need this settled.

Since I have had the car April 2015. I had to buy front brakes and rotors 3 weeks after the purchase for inspection. The dealer told me they dont have to replace the brakes for Pa. inspection. How can they sell a car with bad brakes. Also this car has an issue with the tire pressure sensor no matter what pressure you have. And now I am getting a fuel sensor error causing the check engine light to come on. I am scare that with the sensor for the fuel may cause issues with the fuel gauge and not knowing the amount of fuel you have such as reading 1/2 fuel and being empty. This needs to be addressed via Hyundai to repair this asap.

If you happen to purchase a Hyundai that has an engine safety recall. You will not only be paying for the new engine Hyundai will be profiting from you. Hyundai has figured out how to make their customer pay for Hyundais bad engineering. They charge you 6,000 dollars for a new engine that failed from their bad engineering. The engine that cost them 900 dollars. Great customer support make money from your customer because of your fault. To make it even better they will profit from it again because the new engine has the same problem. What a wonderful company. I work for their OEM. I know how much they pay for their parts.

I had good credit and went to buy a Hyundai Elantra because I was in need of a good car, but when I applied for the credit, the guy helping me took advantage of my need. First he came to me with a 10% interest. When I agreed, he went back to his boss. Few minutes later, he came back telling me that my interest was little higher to 12%. I really needed the car so I agreed, but he went back. To make it short, I ended up paying 16% because I told him I would not pay more. I think they ripped me off because of my need and lack of experience dealing with this kind of people who take advantage of you. So if you need a car, dont go with Hyundai or at least dont use their credit and go with somebody with experience.

I own a 2004 Hyundai Elantra. My engine/Powertrain warranty is 10 years/100,000 miles. As you can see, my car engine is covered until 2014. Also, my car has only 39,000 miles on it. I service it every 3000 miles and take really good care of the vehicle both inside and out. On Sunday, October 16th 2011, we were driving home from Wildwood, NJ when the nightmare began. According to Hyundai, the engine thermostat broke which in turn overheated the radiator; which in turn overheated the engine, causing engine damage. This whole process took only moments and before we could react, the car died and shut-off in the middle of Route 55! Since the car would not start, we had the car towed to Turnersville Hyundai which was the closest to us. We were prepared for some repairs but nothing related to our engine. We assumed that if any engine damage did exist, it would be covered under the 10-year warranty under which we have 100% engine protection not according to Hyundai. So the next day, Hyundai told us that they would not repair the engine even though it is under warranty. The reason they could not repair it is labeled consumer neglect. They said that we ran the car with the engine hot so it was our fault that it died. We had no idea all this was going to occur because our car never had a problem. If we were aware that the car was overheating we certainly would stop and turn the car off. We are currently trying to resolve this issue but Hyundai will not honor their warranty. For us to repair the car on our own will be at least $1000.00 to start and we cannot afford that. What is it to Hyundai (a multi-trillion dollar company) to put either new parts or a new engine in our car. Oh, by the way, this is the forth Hyundai I bought over the years. I dont think I will be buying another one anytime soon. Please help! They wont help me now, Im stuck with a car

I bought my Accent on 2006: very economy in fuel, keep a regular maintenance and zero problems until now, look same than on 2006. The guarantees was for 10 year. Now they offer change car or new guarantee for 5 years.

The battery in my leased 2015 Hyundai Sonata wont hold its charge. Purchased in October of 2015 about 8000 miles and about six months into the lease the vehicle failed to start repeatedly. This went on through September of 2016 with the vehicle having to be towed to the Dealerships shop approximately every few weeks to every two months... I grew increasingly frustrated and angry about the Dealerships inability to identify the problem. Eventually I filed a lemon lawsuit against Hyundai Motors and a small settlement was paid in December of 2016. The vehicle had just come out of the shop 9/26/16 (11 days) before! I breathed a sigh of relief when for over six weeks the vehicle continued to start (it appeared that the problem had actually been resolved). THEN on the morning of 1/17 of this year when I got in the car to drive to work it failed to start... it was in the shop through 1/30... again on 3/18 and has been in the shop since then while the Dealership continues to labor over the origin of the malfunction (which even Hyundai engineers have not been able to figure out). I am grateful that the Dealership has worked diligently to make sure that at least I am given a renter or loaner vehicle. I am no longer going back and forth having the car towed to the Dealership shop. I insisted that I be allowed keep the loaner until Hyundai Motors buys the car back from me. Fortunately, the Service Manager has been very sympathetic to my circumstance and hardship and has agreed to allow me to drive their loaner (a 2017 Sonata). Unfortunately, I have not had the same experience with the Manufacturer Hyundai. Eight days after my initial contact with them (3/20) I am told that I must communicate with their legal division through an attorney... I am just livid!!! The Consumer Affairs Division of Hyundai Motors fails to provide accurate and timely important information, fails to return call as promised, and is extremely negligent in the instance of documenting the details of the Ticket the department creates. NOW... I am forced to communicate with an attorney for a second time. In the meantime the monthly payments for the lease of this vehicle are still due...BUT I AM NOT DRIVING IT BECAUSE IT IS IN THE REPAIR SHOP!!! I will update this file as my situation continues to unfold.

We purchased a new 2017 Hyundai Sonata. The car is still under warranty. In 2020 my wife called and said the oil light was on. I told her to pull over and check the oil. She said there was no oil on the stick. She added two quarts of oil and it was still below the low mark on the stick. I did research and found several class action lawsuits against Hyundai regarding faulty engines dating back to approx. 2010. Here we are 8 years later and dealing with the same issue. We called our dealership and they said we needed bring in the car for an oil consumption test. They changed the oil and charged us for it. The oil consumption test consist of returning to the dealership every thousand miles for 3000 miles so they can check how much oil the engine is using. The final result was the engine burns 3/4 quarts of oil per 1000 miles and that is considered normal by Hyundai.Hyundai recommends changing oil every 7500 miles. This means we will need to add 6 quarts of oil to the car between oil changes. Again this car is under warranty and Hyundai calls this normal. We were told however, Hyundai does sell a $600 product we could add to the oil and perhaps it would consume less oil. The bottom line is I have a car under warranty, using 6 quarts of oil between oil changes and this is normal. My 2006 Chrysler Town and Country has 314,000 miles on it. I change the oil every 7000 miles. I add 1 quart of oil between oil changes.Simply put, do not buy a Hyundai product. Take a look on the internet and you will see a long history of engine issues that continue to plague Hyundai owners. I called Hyundai and talked to Lindsay. She was a snobby customer service rep. who told me I needed to talk to Walser to get anything done to repair this car. So goes the circle. Keep an eye open as I assume there will be another class action suite soon.

I have a 2013 Hyundai Sonata that I purchased brand new in December 2012. It just hit 36,000 miles. I am having a serious concern about the rust and corrosion under the hood of the car meaning all of the metal clamps and motor mount are rusted, also the strut bolts are corroded. The metal on the power steering hose is rusted, the undercarriage is rusted at the weld points. I have had the car back to the Hyundai dealer three times now. Each time they have stated that they have sent pictures to the regional manager. I did speak with the regional manager recently and he said that he never received any pictures so I dropped the car off again to have pictures taken. This made the 3rd time that it had been dropped off. I am hoping for a positive result. The tech stated that this was not normal and ask if my car was at the shore points a lot. I dont live near the shore.

I am another person tricked by this dealership with the $50 test drive promotion. The salesman on site confirmed that the dealership does participate in the promotion AND he welcomed me to take part. He said that he, himself, received the $50. The salesman proceeded to say that he needed to take a copy of my drivers license. He also took my name and email address. He showed me a car on the lot but did not take me for a test drive. He said he had what he needed from me and his manager would process the promotion by the next day. I was supposed to receive it in an email.After nothing happened I asked the manager and it was obvious they never had any intention of following though on promises. First the manager told me that I was not eligible because the promotion was only good for one person in each household. Of course that made no sense because no one in my household ever took part. Then he decided on another bogus excuse and said that the terms and conditions of the promotion allowed him to not participate. This is AFTER they TOOK my information under false pretenses. They took a copy of my ID. They took my email address. And since then, they have had the nerve to use my email address to send me junk email!! What they DID NOT DO is what they promised. As another person commented, it is obvious their word does not mean much. Be careful of this place. Its hard to tell what these guys are up to?? Better to stay away!

2003 Hyundai Accent - 65k miles and garage kept, car taken to mechanic for repair. Car barely made it. Front frame rusted completely out and engine ready to fall out. Hyundai dealer are aware of their other cars that had this problem. Arizona representative blamed it on Illinois WEATHER. Very serious and dangerous problem that Hyundai is ignoring. Please google Hyundai front frame rust to see that there are other complaints. Please advise how to get this safety alert out to consumers. Also that Hyundai is held responsible for repairs of their substandard cars.

I really regret getting my car from Hyundai. Id be much more content spending more each month on a different car so that I didnt have to deal with Millennium Hyundai. The Service Department is rude. Im seven months pregnant with a toddler. I needed to know if there is a lender car available while my 2012 Sonata is looked at because Im not taking public transportation in the middle of the winter. I dont make car payments each month to take public transportation.The staff was rude when I called and when I asked to speak to the general manager, they claimed that he had just stepped out. I asked that he call me back before 5pm and to no surprise, he never called me back. The manager of the Service Department was not helpful, was impatient and condescending. When I finally did make an appointment, I got called into work that morning at the crack of dawn and couldnt drop the car off. Now, Im receiving emails and phone calls telling me to reschedule. But when I called, they dont answer any of my questions or offer any help. I cannot just drop the car off with a toddler, pregnant, take the bus and make it to work. Its not possible. I need Hyundai to work with me. I am now driving around in a car that stinks of fire and gasoline whenever I turn the heat or defrost on. Mind you, I have children in the car.Never again will I buy/lease from Hyundai and dont get me started on the tire pressure issue. Also, my husband went to the used car sales section of Millennium Hyundai. You would think they could get a name like first, middle, and last; especially since weve already done business with them! They keep calling and sending letters for (middle), (last), (first). Really? I cant wait for this lease to be up so that I can be done with this computer.For me, the consequence is that Im stuck with this car for the next 2.5 years. And for Hyundai, they lost a customer.

WHY I WILL NEVER OWN ANOTHER HYUNDAI / KIA. (With sincere apologies to anyone I ever influenced into purchasing one). The primary reason I will never own another Hyundai or Kia, or recommend anyone else ever own one, is that they, in spite of their supposed great quality, are inferior products!! Please understand that I do NOT consider this the fault of the dealerships or dealership service departments with whom I have interacted; they have all been very professional, competent, and friendly. This comes down to the fact that the basic cars are junk from the factory and overall quality of the manufacturing is extremely deficient. To wit:I purchased my first Hyundai Sonata, a 2006 with a V-6 engine, in August 2006. It had ten miles on the odometer primarily because I took it for a 2 mile test drive before I bought it. I loved the ride, handling, and everything about the car. When I bought the car, fortunately I negotiated a 100,000 mile bumper-to-bumper warranty as part of the purchase. In addition, I purchased the 5-year hard-simonizing that also treated the interior fabric. I was planning on driving the car for many years and have regularly maintained it with that in mind.I very carefully broke-in the engine according to the recommendations in the owners manual driving it at a certain rpm for so many miles, etc. It now has just over 117,000 miles. Much of my driving during that time has been highway driving. I have faithfully changed the oil and filters every 5,000 miles. I flushed the engine coolant as recommended as well as had the transmission serviced as recommended. Most of this has been performed by the local Hyundai dealership or by one in Dayton when the Richmond, IN dealer from whom I originally purchased the car went out of business. I have the receipts to prove my ongoing care of the car. Each time I had the car serviced, the dealer did a multi-point inspection of the vehicle and reported all known issues to me. For the first year or so, I was very happy with the car, and recommended Hyundais to others. (As noted, for that I now apologize to them.)Following are the primary issues that I have had with my 2006 Hyundai: 20,500 miles, 11 months after purchase, left front door armrest had to be replaced because the first one cracked, making a popping noise (warranty replacement). 25,500 miles, 1 year 2 months after purchase, noted that A/C system does not seem to be putting out cold air properly, an ongoing problem that has never been resolved to my satisfaction. Dealer continues to claim that system checks out properly; air in this Sonata is not as cool or does not cool as quickly as the second Sonata described below. 25,500 miles, left front door trim backing must be replaced because it is cracked which continued to cause the popping noise described above (warranty replacement). 33,700 miles, 1 year 10 months after purchase, I complained that at times the drivers side window had a scraping noise as it went up and down. (No resolution at this time.)55,400 miles, 3+ years after purchase, both drivers side front seat switch and power mirror switch were inoperable and had to be replaced. (warranty replacement). 61,600 miles, 4 years 1 month after purchase, coil assembly on engine cylinder 1 had to be replaced (warranty replacement). 63,900 miles, 4 years 2 months after purchase, coil assembly on engine cylinders 3 and 5 had to be replaced (warranty replacement). 78,000 miles, 5 years 4 months after purchase, power steering system dampner fell apart and had to be completely replaced (warranty replacement). 82,500 miles, 5 years 8 months after purchase, A/C compressor had to be replaced. In addition, the drivers side window (complained about earlier but not repaired at that time) RF regulator had to be replaced because now not only was there a scraping noise when the window was lowered but also the window would not come back up without help. It was also determined that my headlights were noticeably dimming because the positive cable assembly needed to be replaced but that was expensive and would not be covered under warranty since it was not broken or had not caused the lights to stop working. (Warranty replacement on A/C compressor and window RF regulator; headlights continue to this day to dim noticeably when engine slows down).87,000 miles, 6 years after purchase, replaced drivers side rear door latch and actuator assembly because auto door lock stopped working (warranty replacement). 101,000 miles, 7 years after purchase, and just beyond the warranty period, the alternator had to be replaced (out of pocket expense). Headlights still dim noticeably when the engine slows down.116,500 miles, the engine temperature and interior heater started acting up in a strange way. At first I thought it was a failed engine thermostat which is kind of how it was acting. So I replaced the thermostat. (Even the dealer mechanic later agreed that is the first thing he would have replaced.) In removing the housing that contained the thermostat, one of the three bolts broke off completely just as I was beginning to put torque on the head. This is supposedly a grade-8 bolt. I doubt it! I have never had a thermostat cover bolt break off in over 50 years of driving and working on cars and I have changed a few thermostats in that time. So what should have been a 30 minute job took half-a-day to remove the broken bolt which then required removing more of the hoses than would have otherwise been needed in order to access the broken bolt. Thank goodness it broke off such that I was able to remove it with vice-grips and thus did not have to drill it out to use an EZ-Out, which would have required a lot more time.117,000 miles, the Hyundai is now at the dealer. The dealer mechanic found the reason why the heating system on my Hyundai with the V-6 engine with only 117,000 miles was acting strangely. It had two warped heads. The dealer has no explanation for the problem. The engine had to be replaced. I was unable to purchase a re-manufactured engine, much less a new engine, because Hyundai stopped manufacturing or stocking needed replacement engine parts over a year ago, thus the necessary parts to properly re-manufacture an engine, much less purchase a new engine, are no longer available. Therefore the only solutions were to replace the heads and hope that the current engine block was not damaged, or install a used engine from a salvage yard. The local Hyundai dealer (Wetzel Hyundai in Richmond, IN) has just finished installing a used engine with 78,000 miles on it, 1 year, 12,000 mile warranty. Out of pocket cost - $4,300 with a $200 coupon or it would have been $4500. If you wish to consider the above repairs routine maintenance that is your choice. I do not. I consider it poor manufacturing quality for which I never plan to own another Hyundai or Kia. If you are not convinced by the above related experiences, read on.During the first year of ownership, I loved everything about my 2006 Hyundai Sonata, so much so that I made the mistake of buying a 2007 Sonata for my wife, to replace the 1997 Plymouth Breeze with over 230,000 miles she was driving. I purchased the 2007 Sonata used. It had been owned by one of the salesmen at the dealership whose wife drove it from Richmond to Indianapolis and back each work day. She got pregnant and wanted an SUV by the time the baby arrived, so the salesman was selling the car as part of a trade-in with the dealer for whom he worked at the time. The 2007 has a 2.0 Liter 4 cylinder engine; I purchased the car with 7,275 miles on it. While I did have it hard-simonized with the additional interior protection, I did not purchase an additional warranty I just went with the standard Hyundai warranty of 60,000 miles/7 year bumper-to-bumper and 100,000 miles/10 year power train.When it was still new, everything worked fine. It now has 84,560 miles on it. Just like the 2006 Sonata above, I have had one dealer or the other perform all of the recommended maintenance on the vehicle on a timely basis. I have all of the maintenance invoices to prove it for both cars. In addition, I washed them, or had them washed, somewhat regularly. I took them through the car wash on a regular basis, particularly in the winter after a snowstorm, and always added the underbody wash as well, to wash off the road salt to some degree.Below is a listing of all the things that have gone wrong with that car one continuous stream of ridiculous failures after another due to poor manufacturing quality:24,500 miles, 2 years 2 months after purchase, power seat control switch had to be replaced because of a short in the switch (warranty replacement). 24,500 miles, 2 years 2 months after purchase the rear brake caliper on the passenger side seized, causing me to have to replace the caliper and rotor as well as brake pads on that wheel. No warranty considered normal wear and tear. 29,000 miles, 2 years 6 months after purchase, mirror switch had to be replaced because short in switch caused both mirrors to adjust intermittently (warranty replacement). 35,000 miles, 3 years after purchase, en route to North Carolina in August, the A/C stopped working. A/C compressor totally locked up and had to be replaced (Johnson Hyundai of Cary, NC treated us very well) (warranty replacement).46,600 miles, 4 years after purchase, mirror switch had to be replaced again because of a short in the switch causing the powered mirrors to be totally inoperable (warranty replacement). 68,000 miles, 5 years after purchase, door hanger handle on front passenger side broke off and had to be replaced. (Parts - $30, self-replaced). 70,700 miles, 6 years 4 months after purchase, engine oil pan rusted out and had to be replaced. This was not under warranty; considered to be routine maintenance. (In over 50 years of driving including several cars for over 200,000 miles, I have never, ever had to replace an engine oil pan before.)73,800 miles, 6 years 7 months after purchase, the transmission pan rusted out and had to be replaced. This was also not under warranty; considered to be routine maintenance. (Again I say, in over 50 years of driving, several cars for over 200,000 miles, I have never, ever had to replace a transmission oil pan before. Remember, too, that in winter I regularly run the cars through the car wash to include the underbody wash to get off the road salt and grime underneath the car.) I wrote to Hyundai corporate about the two pans rusting out; the only response I received was a email reply that essentially said, We are sorry you are unhappy with our product.In addition to the specific instances at certain dates and mileages noted above, there are other problems with the 2007 Sonata listed below for which I do not have a corresponding date or mileage but which are ongoing issues: Power mirrors continue to be problematic; no one seems to be able to fix them properly. Now out of warranty so are now essentially manual adjust set and do not touch! Seek function on the radio does not work on AM and only marginally on FM. A little annoying when traveling and attempting to find radio stations en route. Neither sun visor stays in place; currently being held up by bungee cords wrapped around the sun visors and the door hanger handles so that they do not inadvertently drop down into the drivers vision. Because of the embedded courtesy lights in the visors, dealer replacement for each one is in the hundreds of dollars. First the drivers side broke and then a few months later the passenger side malfunctioned.The powered door lock on the passengers side rear door works only intermittently not tied to weather or temperature or any such phenomenon. Half the time it works and the other half it does not. Recently, the drivers side front door has begun to act up on occasion and fails to lock. For over a year now, the cruise control set button typically requires that it be pushed several times before it will engage. I must assume that one of these days it will stop working and I will no longer have cruise control without another expensive replacement/repair.Recently, when replacing the front brake pads and rotors, one of the bolts holding the bracket that holds the caliper in position was extremely difficult to remove. It turns out the bolt was somewhat cross-threaded. Since these rotors had never been replaced until now, it means that the bolt was cross-threaded at the factory during initial installation. My guess is that I will have to soon replace the caliper on that side as it did not easily compress during the repair. I simply do not have the extra money or time needed to fix the ongoing problems, so my wife (especially) will just have to put up with the inconveniences for who knows how long.Brakes: I have had to replace brake pads, and rotors on occasion, much more frequently than I think should be the case. However, I blame that more on our intrusive government controlling our lives in order to protect us from ourselves than on Hyundai. Under the old system of asbestos brake pads, I routinely got 60,000 miles or more out of a set of brake pads (as well as a set of tires). With the Sonatas, I am lucky to get 40,000 miles usually more like 30,000 miles out of a set of brake pads. The only complaint I have with respect to Hyundai is that rotors, when needed to be replaced which also seems to be more frequent than should be the case seem to cost twice as much (from one of the local auto parts stores) than rotors for other brands of automobiles with some notable exceptions. Also, of late, I have begun to have additional incidences of the brake caliper pistons beginning to stick and freeze up meaning I will soon be replacing brake caliper assemblies.I will tell you that I emailed this letter to Hyundai Customer Care and told them that I would give them a week to respond before I sent it to everyone on my email lists and published it as widely as possible over the internet. Customer care did call me a few days later. All they could offer was a case number that indicated that this would be routed to the appropriate offices for consideration on future models. They offered no assistance regarding any of my issues with my Hyundais nor was there any hint of doing so in the future. For the life of me, I cannot figure out why they wasted my time and theirs with a phone call. Basically they called to inform me of the case number which is useless since they have no intention of doing anything. The lady who called me obviously had no authority or power to do anything. When I suggested that she put me through to the President of the company, she told me that there was no phone number for the corporate office although I was welcome to contact them by mail. According to her, not even Hyundai Customer Service has a number for the corporate offices in California. A couple of weeks later, another Customer Care Representative, Brian, called me. Again, it was a waste of both of our times. He did offer to send me some discount coupons for the needed repairs on the 2007 sun visors. I guess since that did not satisfy me and I plan to broadcast this letter as far and wide as possible, I never received any discount coupons.Once again, (as stated above with respect to the oil and transmission pans on the 2007 Hyundai) their primary response was, I am sorry you are unhappy with our product. In essence, their response is, We really dont care about our customers, we just try to make them think we do! They evidently have learned what P.T. Barnum proclaimed many years ago, There is a sucker born every minute. What he was saying is that companies like Hyundai dont need to care about customers like me because there are plenty more where I came from. I just hope you are not one of them like I was. My bottom line is DO NOT BUY A HYUNDAI!!! THE QUALITY OF THEIR PRODUCT, LIKE THEIR CORPORATE CUSTOMER SERVICE, IS PATHETIC AT BEST AND ESSENTIALLY NON-EXISTENT. LET THE BUYER BEWARE!!!Please feel free to forward this to anyone and everyone you know so they too can be forewarned before it is too late for them unless you are trying to get even with someone for what he or she did to you.

I have a defective Santa Fe Sport Turbo 2017 SUV. I had problems with it from day one... just got worse. Has been to 3 dealerships, same problem, loses power when going over a bump or rough surface. Got worse as time went on. Was in shop 6-7 times. Almost got killed in it when engine stopped working driving on 65mph road. Smoke coming out of SUV. Finally diagnosed with a faulty engine off the assembly line... over $17,000 repair. Not even 2 years old, I have a 3 year lease. Asked Hyundai to release me from the lease and take defective car back. Hyundai WONT... expects me to keep defective car. I do not feel safe in the car no matter what at this point. Hyundai wont take defective car back. This is NOT fair or good business. How can they make me keep a DEFECTIVE car???

The vehicle provides plenty of power & significant gas mileage & is equipped with numerous features that would have been options in other vehicles of this type. I have owned a Hyundai vehicle for the last 21 years in a row & would never consider another brand. Every vehicle I have owned in that time has provided excellent gas mileage, low maintenance costs, high end standard features & the best overall value in the industry.

2010 Hyundai Genesis sedan has a problem with the automatic drivers seat. The seat fails to return to preset position when the car is started. Similarly, it cannot be manually adjusted when this condition occurs. This is a sporadic and unpredictable problem which the dealer has not been able to identify after four visits and approximately 10 days at the dealership. Customer service has assigned a case number to this issue but never returns calls or suggests a solution or suggestion to the problem. My only recourse at this point is to engage an attorney and file some sort of civil action. I am very frustrated.

My wife and I purchased a brand new 2011 Hyundai Tucson based on the consumer safety ratings. We had a baby on the way so safety was important to us. On September 23rd 2011, six months after driving the vehicle off of the lot, I got a frantic call from my wife saying the car was smoking. I told her to pull over and I would come get her and we would call a tow truck.Within two minutes I received another call. This time the car, she told me, was engulfed in flames. Se narrowly escaped being trapped in the car, since the automatic locks were locking and unlocking in a ghostly manner and was trapped momentarily in the car, along with our 4 month old son, inhaling electrical smoke. Thankfully they both got out alive.The investigation concluded an electrical fire had started and the vehicle was a total loss. I have never experienced such rudeness on the phone as I attempted to contact many representatives from Hyundai Consumer Affairs. Hyundai is a disgusting company. They told us that Americas Best Warranty did not cover this. Never buy a Hyundai. Your life may depend on it.

Not only is the initial cost of the built in navigation system a rip off, wait until you want to update the maps. Pay $35-$40K for a vehicle and then, in our case, Hyundai dealers wanted $169-$300 for a simple and inexpensive update. They take a few minutes, plug into a computer or have a disc and they have the update and then, with a straight face they want that kind of money. Next vehicle will have free updates or no navigation system. Sure wont be a Hyundai product.

Their recall work failed so I told them to fix it right. They replied they did it once and thats it! Told me I also needed brakes on all four wheels but I had them done 2 months ago. Liars and thieves. The judge will have a field day with them!

Yesterday I put my car for service. In my car there is little bit problems like my boot is not open quite often, my GPS is freezing etc. I ask that guy to check. He told me Hyundai didnt give him money to check what is the problem. If it is not working then they will fix. I told him I bought a headache with my money. I am not happy with their attitude and expression. I will never recommend anybody to buy Hyundai. I will sell my car as well.

Had to replace back brake every few months and one day while driving heard a noise and lost control of the car, had the car tow to the shop and was told my the back axle had come detached from the subframe due to rust and could not be repaired... Called Hyundai and they and complain about it the other day. Someone from Hyundai of America call me saying they want to buy my car back for 500.

We purchased a Hyundai Elantra in 2009 hoping to get at least 100,000 miles value, but to my disappointment the transmission went after 75,000 miles thankfully was still under warranty. 10,000 miles later the motor in the power steering has gone, which when we went to dealer they informed us the 10yr/100,000 mile warranty does not cover this only transmission & engine, so their bumper to bumper warranty is false. Our personal mechanic has informed us that this is happening frequently. Why has there been no safety re-call? Does some tragedy have to occur before this is a safety recall?

The car itself is wonderful. I have a hydrogen fuel cell Nexo. The company is terrible. Zero stars. Worst experience. I had my car towed to this location by roadside assistance from Hyundai, due to screw that lodged into my tire, causing it to flatten. This could have been a quick fix and I was told they give roadside tow-ins priority. Hyundai roadside assistance was great but did not check or mention my car model is not serviceable at all locations. I now know. The dealer held my car hostage for 4 days, no call back (left about 6 messages) until we called Sales department on 3rd day, and they spoke rudely to my friend who was trying to help me out (dont call service department they will never pick up or call back, go to sales they will pick up). I decided on the 4th day (Tues morning) after they told me it would be ready by Tuesday morning, to just simply show up and they said it would was not ready and would be ready in 5 hours. So I said I would sit there and wait, and when I finally decided to call another tow truck and told them to pull my car out, they said the tire was there and they were going to fix it now. Funny how that worked out. I also have an app on my phone that tells me the location of the car. It somehow was in SF not in Richmond when I checked on Saturday, but was back in the dealership on Sunday. Not sure if someone took it for a joyride, but after the non-communication, I wouldnt put it past them. Avoid this place at all cost. I love the Nexo, hate Hyundai the company and will be selling my car soon to avoid this headache again.

I just had my Hyundai 2012 Sonata serviced for a gas leak. They told me it was a packing fuel pump and cap assembly fuel filler. All Goethe’s they charge me 383.12 dollars for only changing the fuel cap which was the real issue and they milked it by keeping me waiting for more than two hours. I realized they did not change the packing fuel pump because they never asked me for the special key to remove one of the lug nuts to my tire where the gas cap is located. They ripped me off, and I realized this when I got home and said “How come they didn’t ask for the key to remove the special lug nut?” How can I get my money back on this issue? I am really pissed off because of how they are getting away with this.

Veloster is the worst car I have owned. The car is only two years old and I have had a list of problems with the car. The water pump was replaced at 3000 miles. I have had problems with the sunroof since day one, with car as well. I have also had the fuel pump, fuel rail, catalytic converter, front hub and axle replaced as well. Now today my navigation & radio went on the car. I have made complaints to corporate Hyundai and left numerous calls with no callback. Not only do they make a poor car, their customer service is just as bad.

If you like comfortable seats dont buy this car. Cheated out on one of the most important features, the seat. I have the rear camera, touch screen, Bluetooth, etc. but the seats? My 2009 was more comfortable. I will not buy another. Service let me know just now as I am there that Im not the first to complain about seats. I dont believe they will outlast my payments. I had a great experience at the dealer.

When a company makes a bad product and they put it out to the buyers of their product, but they dont help fix the bad product, they dont care about the families that are driving these defective cars. WHEN YOU DO SOMETHING WRONG, MAKE IT RIGHT! Here is the answer they give: TRADE IN YOUR CAR FOR ANOTHER CHANCE TO GET LUCKY. We are a 7 people family with a defective car that burns 28$ a month on oil, with this as the only car. We were told we need a new engine, due to car that did not pass the oil tests for CAMPAIGN 953. Everything else failed but the engine rod was good, so DENIED. Good Luck with your Hyundai issues. There are so many out there.

Bought a Hyundai Elantra 2010 at Linwood in Paducah. A/C not working but did not know it; accepted hot air from it as normal. Drove in this condition with my cat to Lexington, KY; cat suffered heat exhaustion. Took it to the Glenn Hyundai and they said they fixed it. Same problem cropped again and again. And sometimes I did not use A/C. When I took it the last time for the AC: Dealer rep accused me of going there a few times and not ever mentioning that the AC was a problem and once I had not hit the button. Dealer said fixed it the first time - that dye was placed and small valve problem fixed. But I heard nothing about this. This time by mistake I saw the dealers notes which said cracks on belt. But that was not mentioned to me. Why were these belts not replaced during warranty? Do they wait until the warranty is over to cheat?Also, early on, I drove to another city and felt the steering pulling to the right. Being inexperienced and afraid of big trucks, I drove into the guardrail but I distinctly felt the tug to the right. This was in Jan/Feb 2010. In 2014/2015, Hyundai asked Hyundai Elantra owners to go to the dealer and get this steering problem fixed. Surface of steering wheel, brake lever, brake and gas foot pad all eroding after only 1 yr or 2. Got a lemon. Regret buying Hyundai. Nightmare car!!!

I have a 2008 Veracruz with deteriorating seats which is still covered under warranty. But they will not fix them, because the service manager at Pride claimed this is caused by normal wear and tear. The color on both front seats is wearing off. I do not feel I paid $25,000.00 for a car with color that is going to wear off the seats in 3 years. Needless to say, the car only has 43,000 miles on it. The seats are covered up to five years or 60,000 miles. I was told if the seams wear, then it will be covered. Should I have to wait till then? By then, the warranty will not be honored.

I bought a 2012 Hyundai Elantra from Tuttle Click Dodge in Tustin. There they had a sticker posted with 39 hwy mph. My car gets no more than 24 mph on the freeway going 65 steady in the right lane with Chevron gas. I have taken it to 5 different Hyundai dealers complaining about the issue almost right away. They all shrugged their shoulders and told me they couldnt find a problem. That the digital eco meter is a dummy gauge and doesnt give accurate numbers. Then why do they match my manual calculations? Finally after I showed them the website where I found out about the class action lawsuit did they admit... oh ya your car does have a mileage problem. Oh ya... we already lost the lawsuit. We will waste a ton of your time, and then say sorry you are not original owner and therefore not eligible for gas reimbursement! Today I took my horrible Hyundai to the dealer and they gave it back to me with a huge scratch on the door. Also, my newish Hyundai with only 20,000 miles makes a ton of noises and the check engine light came on.

Im sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that her manual is in, but that I wasn’t allowed to come pick it up. He said that I made a scene when I went to place my order for my manual. Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn’t even see Nicholas on the day I came in and I didn’t want to. He claims I made a scene. The scene he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up off the wall comments and stories about me and his ex-wife. But I didn’t come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That’s when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed. He got my information (cell number and order I placed). I’m angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn’t have had anything to do with my order. Jessica didn’t place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a scene, I’m not allowed to come pick up my manual or else the police would be called. I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him my side of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this scene they were referring to. The manager said that it wasn’t necessary. Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That’s when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, He is with a customer or He is busy at the moment. That is why I’m going over their heads and coming to you.All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn’t gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. Its just a shame that a few people can change the way we view Hyundai. I need an apology.

On June 13th, I noticed a rattling when I stepped on the gas of my 2008 Hyundai Sonata. By the time I got to my destination, the car was making such a horrible noise; there was no way it could be driven further. I called the Hyundai customer service number to arrange to have the car towed to the dealer and to make sure my warranty would cover the issue. I was assured that I was still covered under the 10 year 10,000 mile warranty. The following morning, the tow truck arrived and took the car to the dealer. Later that day, the dealer called me to inform me that I would need a new engine and that my warranty would not cover it. The engine would be a used one with 71,000 miles on it and would cost $5600 not including labor. Of course, I immediately called Hyundai and was told that I was misinformed the previous day and that I did not have the 100,000 mile warranty because I was the second owner. They assured me that they would cover the tow and the diagnostic charge but they would not cover a new engine. The reason I bought the car and not the Nissan Altima, which is a much nicer vehicle, was for the exceptional Hyundai warranty. I spent the next few hours on the phone with quite a few rude customer service representatives before I reached a supervisor. I stated my issue for the umpteenth time and he once again told me that despite the fact that the car is only four years old, it is not their problem as the warranty is up. So basically, Hyundai is saying that it is acceptable for a four-year old car to have a blown engine and too bad for me. I am a single mother who has recently been unemployed and I am still paying for this car. Suffice it to say that I will never buy another Hyundai again and I will certainly let everyone I know what my experience has been.

I recently took my car into Tuscaloosa Hyundai which is nearing the 60,000-mile original warranty and discovered that the new car warranties offered are limited. Did you know that the A/C system is only covered for one year? All of the systems in the car have different warranties so the 60,000-mile thing is just a scam. At 60,000 miles you are required to have certain services done for your so called million mile warranty to be valid and it is very costly. I assume that as you progress your mileage there will be more costly charges to continue your warranty. I just wanted to make the public aware that you are not getting a full bumper to bumper warranty. Whoever heard of a 1-year warranty on an A/C? On some systems, you have to pay for the parts while you are under warranty. This was never disclosed to me during my purchase of this vehicle. You can look the new car warranty up online and it says Limited new car warranty. I thought a warranty was a full warranty but this is not the case. My suggestion is buy a car with a real warranty, not a Hyundai.

My 2012 Sonata - I have 18,000 miles on my car that I bought last February. I paid $30,000 for the car and I already need 4 new tires. I would not have purchased the car had I known this. The dealership (Washington, PA) said they put junk tires on it to get the best test drive performance. This is unacceptable that I had to spend $500 9 months after spending 30 grand on the car.

Began discussions with Hyundai over GPS map upgrade - for my model, $300. For other models $99. During email discussions GPS failed and warranty expired. Didnt buy car from Towne Hyundai, so they and regional support dont want to cover replacement under Goodwill consideration because they didnt make any money off of me. Hyundai Equus says in writing theyll replace it free. Dealer says NO, theyre only authorized to pull it out and ship it somewhere for repair, could take 2 weeks, could take a month with no map, no radio, no electronics as its all tied together. Never received any honest communications between Hyundai customer support, Towne Hyundai in Denville NJ, Hyundai regional rep and myself. Always the run-around, always delays or no responses and lies.

Power steering on Elantra pulls to one side. See other complaints online. This car problem should be recalled. It is a safety issue.

I purchased a Hyundai Genesis Coupe from Parkway Hyundai (Wilmington) in 2014. I was informed by the salesmen that offered me the extended warranty that I would receive coverage for 100,000 miles. Not up to 100,00 miles, but good for 100,000 miles. Huge difference, as the car had nearly 50k miles on it already when it was purchased. I made it very clear to the salesman that I needed coverage for 100k miles. I would have purchased a brand new car, not a used Hyundai with only 50k mile warranty if this had been explained to me correctly, and now the dealership is leaving me out to dry with a car that is not drivable, a higher car payment than what I would have had with a brand new car, (because the warranty is factored into it), and they are feeding me a load of BS.I do not recommend ANYONE, even my worst enemy to purchase from Parkway Hyundai, and also the salesman by the name of Mitchell was very distant to me after I purchased the car. I would drive all the way to Wilmington from out of town and stop by to get an oil change and he would give me blank stares and would not even greet me. What kind of customer service is that? To be nice to me long enough to sell me a car and then treat me like chopped liver after the deal is done. I let that slide because he is a younger guy, I am probably the first he ever sold a car to and he is probably long gone now if he treated someone else the same way, but yeah, I am done with Parkway Hyundai for good either way. They can forget me or anyone I know ever purchasing a vehicle from them ever again.

The Veracruz was sold to us with faulty alignment. Unfortunately, it wasnt found until the one tire had no thread and wires were showing. The vehicle not even a year old! We contacted the dealer immediately and were told that they would not cover anything for us because we were 400 miles over the warranty! They finally agreed to do the alignment at no cost due to us fighting very hard, but let my husband drive out of their garage with a tire showing wires and extremely unsafe! They refused to put a new tire on the vehicle no matter what, even though it was their fault of the improper alignment! A multi-billion dollar company cant fork up the cost of a tire to make sure that their customer was safe in a vehicle that they bought from them that was faulty! My family of 5 were at great risk driving this vehicle not knowing that the car was unsafe! We contacted the service department several times and corporate offices and was told that it is our problem and then was hung up on! They werent going to help. How sick! We will never buy another Hyundai again in our lifetime. They are awful to deal with any type of customer service or issues with anything. They dont care about their customers or their safety and that is unacceptable! We could have easily had a blow out at any time with a family of 5 with 3 small children!

Hello, my name is Lincoln and Ive been a proud owner of a 2014 Hyundai Genesis coupe 2.0t R-Spec for quite some time now. I love the car and believe the Hyundai family is amazing. Up until recently this year Ive lost all hope, high spirits, and love for the company. I towed my Genesis coupe into the dealership because I was driving one day and seen smoke coming from under the hood. When the dealer checked it out they told me the oil feed line to the turbo had a crack in it. So ultimately oil was spurring out the crack and onto the hot engine bay causing it to smoke up. My 14 Genesis coupe had about 26k on it and still has its 5 year 60k mile warranty active. The dealership look at me and told me they could not warranty the job because theres an aftermarket intake, and exhaust on it. The mechanic said the line looked as if it were touched during installation of the intake and they could not honor my warranty and charged me full price ($325.00) to replace the line. I told the service manager (Jerry) and dealer manager (Dino) I never touched touched anything under this hood. I bought the car with the parts on it and have been driving ever since. So I didnt argue and just bit the bullet and paid for the work because thats the only way I could have gotten my car back so I can get to work. This was in April of 2019. Its now June 2019 and the line cracked on me again. This time I havent even opened under the hood since the car came back from the dealer in April. I was driving in my Genesis with my FAMILY this time and the line cracked and you wouldnt believe what happened. My engine bay caught on FIRE from the same line that was cracked again spraying all over the hot metals in the engine bay. I had to hurry my wife and 6 Month Old baby out the car before anything happened to them. I was able to get a few videos after everything settled down. My Genesis is currently back at South Shore Hyundai in valley stream NY where I originally fixed the car the first time. Im livid not only at the fact that this dealership charged me to fix something I had nothing to do with but the fact that after doing my research on forums and Facebook and other social media pages that this is a common failure point on these cars and Hyundai hasnt come up with a better solution on fixing this!!! Without a question of a doubt I will be starting a legal process of lawsuit. My 6 Month old baby was in the car and this could have gone a whole different direction if I had not noticed the smoke and pulled over to check and seen the car was near to blazing a fire. I have already notified all my family and friends who has a Hyundai (quite a few) that Hyundai isnt as reliable as we thought and their service especially at South Shore Hyundai is far from acceptable. Were all now looking to just go back to Mazda, whos been really good to us over the years. Only reason I left Mazda is because Hyundai had a really hot 2 door sports car that was just a pleasure to look at, but as we can see here everything that glitters aint gold!

When the spring detaches it rubs on the tire. The spring heats up and burns through the tire in 20 seconds, then you will not be able to stare, the car crashes and you may die.

I have a 2011 Gen Coupe 3.8, purchased in Oct 2010. My steering wheel started peeling about 3 months ago (around 7,000 miles) and I brought this issue up to my dealership a little over a month ago. They said, Hey, thats not right, and wont get any better. So the way Hyundai does things, is to take a picture, and send it to the regional manager. About a week later, I got a call from the dealership saying the Hyundai representative denied replacement. I was a little upset, but the peeling wasnt too horrid yet.About a month down the road, the peeling has gotten really bad, and its about 2 inches long, and wraps halfway around the wheel. You barely touch the spot, and this black plastic just falls right off. I brought my car in again, for a new picture/replacement request. The representative again denied it. And the dealership said, Hes denying it because they have no fix right now, Hyundai knows its an issue and will just happen again if they replace it. So Im stuck with a crappy peeling, ugly steering wheel now. I even called Hyundai corporate and they said the regional manager has the final say.Way to go Hyundai, some 10 years/100k warranty you have there!

My father owned a 2013 Hyundai Elantra. Previously the car had shown multiple failures such as the steering unexpectedly locking or brakes making loud obnoxious sounds. A few days ago my sister and mother had gotten into a car accident. The car had went airborne and went head first and hit a curb. The car is currently totaled and my mother had multiple injuries. The airbags had not opened during the process. This is outrageous and we would seriously like to have this problem solved. Luckily no one was in critical condition, but still this should never happen.

My car was rear-ended by someone. I took my car so the rear bumper and other stuff that may have happened due to the accident be fixed. The day before I took it in, the brake light and the battery light came on. I was able to drive home. The next day the car wouldnt start. I called my insurance company and they sent roadside assistance. I was able to drive to the dealership. I explained what happened. I told them I spoke to someone. I gave them the name of the person. When they are done with the body shop part, and the insurance fixes whatever they needed to do, take it to the body shop and I will pay for it. Instead they changed the battery at the body shop. I picked up my car, and the lights are still on. I told them and I asked if it’s going to stall on me because I work 38.2 miles away. They said the battery is changed, the car is probably adjusting to the new battery, it wont stall - you should be good. I picked up the car this morning, lights still on, everything is driving good. Got almost to my destination and the whole electrical system went haywire. The gas gauge went from half tank to empty and the odometer disappeared. The speed gauge was in side to side directions. The car started buffering. Thankfully and praying like crazy, I got to the parking area. Turned the car off. To make a long story short, I had to pay half the expense of a towing company to get me back to the dealership. All of this could have been avoided if they had listened to me and just take the car to the service area.

Very, Very Bad Customer Service at Rally Hyundai-Palmdale,CA - I was treated horribly by the Sales Manager. His name is **, at least thats what he told me. After test driving a few cars and ready to go home and ponder, I was told by the sales associate, Kyle, was going to the back to see if they had exactly the car I wanted. Two minutes later, Kyle returned with Randy. I explained to him that I was just there to test drive; I had already researched the car for almost 2 months so I knew just what I was getting. So Randy started immediately, he didn’t waste any time. “What payments can you afford?” “Ummm… no thanks, I dont want to discuss price, thank you, I just wanted to test drive.” “Well, why not? Why do you want this type of car? Why not another? Oh, thats not what this car cost. Oh the car you test drove couldnt have felt that way. No, no, no.” Discredit, discredit, discredit. The language he used was rude, forceful and disrespectful. “Forget about your research, it’s all wrong.” He wanted me to go inside so that he could show me his numbers. He was a lot like a bully and he tried to intimidate me. But I stood my ground and refused to follow his lead. Mind you, this was all after I explained to him that I didn’t want to buy today, only a test drive. After he saw that he could not intimidate me, he became very upset, glared at me and began his rant. You just dont believe me. Youre not even listening to me. Were done here! Calling me a liar to my face! I thought, “Uhhhh... who called who a liar? What just happened?” Well when he was done with his rant, he walked away. The only thing I was able to get out after that was, Thats unfortunate as he stumped off like Rumpelstiltskin. If he had just allowed me to leave nicely, I would have returned to purchase the car I wanted. I guess he thought because I was alone and a woman, that he could bully me into doing something I didnt want to. No one deserves that type of treatment. And after reading other reviews on Yelp, it turns out no one is allowed to test drive at this location unless they plan on buying. Something needs to be done about this bully.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

Bought a new 2021 Palisade to replace a 2020 Kia Soul that was a lemon, 3 transmissions after 12,000 miles. Palisade lasted 2 days, 180 miles before fuel system failed. Dealership cant get any parts from Hyundai. Hyundai is supposed to be buying the car back from us. The problem is, it is next to impossible to get any communication from Hyundai. I sent all the required documents on 2/18/2021. Was supposed to send offer immediately. Now March 1st and have heard absolutely nothing. I call and email everyday, just to see if they even received the paperwork I sent over. No one has any answers and the person handling my case never responds. Dealing with Kia was a much easier process with great communication. Yes their transmission was trash but customer service was exceptional.

Buying a Hyundai was the worst mistake of my life! Too many problems. Now after 44,000 miles my air conditioning is going out and I was told that my warranty has expired. Never again will my family purchase from this company again!!!! I hate having to give them even one star.

Avoid this dealer and Hyundai as a brand as much as possible, here is why. I bought a brand new Hyundai Sonata 2015 on February 28, 2015 from World Car Hyundai North, San Antonio, TX. On March 31, 2015 the car broke in the middle of the road, engine has overheated. So I called the towing company and transport the car to the dealer for diagnose. The following day I called them to ask about the car and they told me we need to replace the entire engine in order to fix it. Dealer will fix it under warranty but that is not acceptable for me, for a car that was on the road literally 1 month and has only 1000 miles. This option may make the car driveable but still impairs the value of the vehicle. I opened a case with Hyundai and BBB Auto Line, but Hyundai said no for replacement of the car or repurchase, they want to replace the engine. I refuse to have a used car, how dealer put it, with a replaced engine that most likely will be remanufactured new engine, even if they sustain is going to be new out of the factory. I know they can say whatever to me just to get me out of their back. If I want that I will buy a used cheap car, buy a new engine and I will have a used car with a new engine way cheaper, without a high monthly payment for the next 7 years. Car value right now dropped about 30%, with a replaced engine it will drop even more around 50% or lower, depends on mileage down the road. So I am paying for a new car with a major repair and who knows what are problems this car has. This car is a lemon but dealer or manufacturer trying to get away with it and make the customer supporting all this. I am making monthly payments for a car that is not operational, and dealer told me the problem is out of their hands. What they are doing now, they are trying to trade the broke car for the current market value, and make me buy another one. They dont want to refund me or give me another functional new car out of the parking lot. On April 6 I went back to the dealer to ask for a phone number to call Hyundai regional office, they told they dont have it. In the same day I asked them for a copy of the service worksheet to see exactly what they did to diagnose the car, they refused to do so. I had to go around them to someone else to ask for a copy of that paper, really? So much for customer care, they just dont care. Pretty much they took the money and now they are washing their hands trying to fix a lemon car. I had to get the phone number for regional office from the internet myself and get in touch with them. On April 9 Hyundai regional office called me with some options and I was willing to consider two of them, but I had to talk with the dealer for one of them. So I went to the dealer and find out that they fixed my car without my approval or signature, they also broke the car hood, they bent it and bent and scratch a portion of the car body. They also already ordered the hood and everything else to fix the car, again without me approving anything or them calling me and let me know what is happening with my car. Dealership manager said verbally they will keep the car there and they will work with Hyundai to give me a new one, hard to believe. After two weeks we are more in whole with my brand new car and no good resolution for me the client. So far the repairs of the car cost a bit over 9000$ - listed as part, not as engine. Who knows how much will be with a new hood, body repair and paint. They also refuse to give me any copies of the service records, they told me I will have them when I will sign to take the car. They are doing crappy things there and Hyundai doesnt care. Now my only resort is to go to court which I will. Buying a Hyundai was the worse decision I have made. Hyundai is the worse car I have ever own.

Leased my third Hyundai in February, 2020 one month early because my dealer had the SUV that we wanted. Turned in 2017 Sonata and owed a total of $1,600.00 for mileage and last month. Paid 3 weeks early and they said it hasn’t been paid. I sent a copy of bank check, front and back to Hyundai finance that was cashed. I’ve called five times and they don’t know where the money was applied. It’s coming up on three months past due per Hyundai finance. My credit rating has went from 800 to 640. I’ve contacted the Better Business Bureau and the dealer. I will never buy/lease another Hyundai again. Once my lease is up, I will be returning the vehicle and leasing a different vehicle, if my credit is repaired by then. My last resort is contacting my attorney if I get nowhere with Better Business Bureau or the dealer. This has been a nightmare and I would advise staying away from Hyundai and their financial department.

My daughters 2012 Tuscon (ix35) has just been diagnosed as needing a new motor despite having been Hyundai serviced at every specified interval. Car has traveled only 101,000 kms or 60,000 miles. Reading all other reviews it seems Hyundai have the same game plan outside of Australia too. They refer you to customer care, a young person who claims no car knowledge and simply contacts the dealer to contact the customer and of course they dont and so the cycle continues until you get sick of their game. North Korea has the little rocket man, but South Korea has a secret weapon called Hyundai. No thanks to customer care in Sydney and no thanks to Blood Hyundai in Geelong,Victoria.Dealer promised my heartbroken daughter an email on how much it would cost to replace engine. We have heard nothing. It took me 1 call to a Hyundai wrecker- $4900 to supply & fit used motor and internet research found another owner same car same problem quoted $8 to 14k. 2 lessons learnt here, first dont get car serviced at dealerships and no more foreign made cars. I own 2 Ford Falcons, an 07 ute with over 300k drives like new and a US 63 Falcon with original engine and tranny 56 years old and still in use. Hyundai do not touch them. Its just a matter of time.

I have a 2011 Hyundai Sonata.. Have had a ton of recalls that I have had to waste a ton of time at the dealership to get fixed. At little over 100,000 miles my engine started burning not leaking oil.. Brought it to Darcy hyundai in Joliet il... Told me I have to do an oil consumption test which I had to go there 6 more times to find out engine is burning oil.. Every mechanic told me I need a new engine but corporate hyundai even though they have had lawsuits over this make and model engine tells me I have to spend 1000.00 to do more tests... Every week I have to refill oil so there is oil in the engine and few months later catalytic converter goes bad because of the oil burning which car stopped running on the expressway and had to get it towed... 1 problem after another problem... Corporate hyundai tells me Im on my own and the converter costs over 1000.00 even tho the engine in that car was proven in court to be bad and replacing converter would not solve the original problem of the engine burning oil.... Stay away from hyundai or you will regret it.

I have had the software upgrade installed but still jerky acceleration from standstill and wild shift changes. Is there nothing that can be done to provide a smoother shifting? I rented a KIA Sportage recently it it was much smoother. The dealer tells me nothing can be done, It is was it is. Greg St. Thomas, ON

I purchased a new 2009 Hyundai Sonata GLS with a manual transmission about two or three years ago. I considered it to offer the most value for the price back then compared to an Accord, Camry, and other models. Unfortunately, I believe I made a mistake with this purchase. I wrote about my problems with this car on this forum before. Now, its time for a brief update.The power locks stopped working intermittently. This was a result of an electrical problem in the drivers side door panel. Thats not something that should happen in a car that is less than 3 years old. Another issue is that the iPod charger does not charge properly either, so sometimes my iPod has no battery power left even if it was charging while the car was on. The clutch master cylinder also has been replaced twice: once at about 12,000 miles and again at about 35,000 miles. The car has 40,000 miles on it now. Both times, the master cylinder was replaced free of charge. However, when I was getting a routine oil change about two weeks ago, the Hyundai technicians said that I needed a brand new clutch. Incredulous, I went home and found the maintenance records for the master cylinder because it had already been replaced twice. I went back to the local Hyundai dealer the next day and showed them these records and they said this had nothing to do with replacing the entire clutch and that it would not be covered under warranty. I asked why not and he said that the clutch was only covered by a 12-month/12,000 mile warranty because it was a consumable part.” He also said that the clutch can go out at 15,000 miles or 60,000 miles--depending on how you drive the car. Of course, Ive only driven cars with manual transmissions, so I know how to drive them. Ive driven cars that are much older than this one that have never had clutch problems, including an 11-year old Daewoo. But my Sonata made a rattling sound when it was idling and the gear shifts were not smooth. Now I know why. Anyway, after shelling out $1900, the car runs much better. But Im tired of dealing with maintenance issues with this car. I really want to like my Sonata, but I can no longer trust it. I think I would have been better served by paying the extra $1500 for a brand new car from a competitor instead of wasting my money and time being disappointed by a car that I really wanted to like that always seem to have a defective part or a part that is constructed of substandard quality. Theres not much dealership support and the parts dont seem particularly reliable. My wife had many problems with her 2007 Hyundai Accent as well, so I think Ive seen enough. We will not purchase another Hyundai.

I was forced to sign a lease for 2012 Hyundai Elantra by Herb Chambers Hyundai of Auburn, promising a great deal and rebate. But they have put more than $3,000 above their MSRP of $21,495. They gave me no rebate. When questioned, they said this particular car doesnt have a rebate. But that car always remained in their specials page with all the other deals! They did all malpractices in the lease calculation and made me put a down of $530 - $2,000 cash and $3,300 trade-in. Still, they made my monthly installment $291.44 for 36 months with 12,000 miles per year.Their advertisement says MSRP $21,495, monthly installment $234 for $0 down! I paid $5,300 down but my installment is much higher than what their ad says. I contacted them many times with this but their response was so sarcastic and humiliating. The managing director asked me, Then why did you take the car? in a very sarcastic way. They even openly accepted that they put a higher MSRP purposefully and they do have the right from Hyundai to do so.I complained in Hyundai consumer affairs but they closed the case just listening to the dealer saying that they gave me a huge package of accessories which made the price difference. The accessories the dealer gave me did not cost beyond $1,000, but the lady who represented Hyundai was not willing to listen to me. She was in a hurry to close the case. I am trying to get justice in some or other way.

I leased a 2017 Hyundai Azera, and because I liked the car so much I purchased it in 2020 at the end of the lease with only 19,200 miles on it. On 9/9/20, my car would not start. I brought it to the dealership and was told the battery was fine. A week later, my car would not start and I brought it back to service. A week later and for the third week in a row, my car would not start. The car was in service for five days. 2.5 weeks later, my car would not start. It was in service for four weeks. Two days after picking the car up from service, the car would not start. It went back to service for the fifth time in four months, and was there for 45 days. Five days after picking the car up from service, the car would not start. It is now back in service for the SIXTH TIME in five months.It has been in service for almost 90 days and counting since September, with no answers in sight. I am working with Hyundai Consumer Affairs, but am not getting any answers or help - all while still paying for the car that has not even been in my possession for three months. When I have had it, I had to jump start it 100% of the time I needed to go somewhere.

I am hoping this will help me in some way. In Aug of 2014, I spoke to Hyundai Motor Finance (the company I am having issues with, not the dealership) asking what I need to pay and how I need to pay to get my lease balance paid down so the dealership will buy my Sonata from me. The bank told me to just pay the X” amount of dollars needed through the website. I do that and the payment hit on Aug. 20th. I go to a dealership, and they tell me a payment was not shown on their end and they will not help me. I called the bank and they said the payment, should not have been processed like that and that they will re-apply it so it reflects at the dealership. Almost 1 month later it was re-applied, on Sept 18th 2014. I go to another dealership, someone met worked at this one, gave me the same exact answer. I call the bank again and once again I get another another answer. I have 3-wayed myself, the bank and several Hyundai Dealership reps (including management) and no answer was the same. The number at the bank wouldnt show up at the dealership. My payment would not show up at the dealerships. The bank reps told the dealership to just pay a certain amount, they would not send the dealership an official notarized invoice saying how much is owed. It was pretty much just ‘take our word for it’ type of deal. Basically another dealership told me they will not go by HMF word because they do not TRUST them and has had issues. How come the Hyundai bank and dealership not work together and have the same financing system is beyond me. The dealership told me to get a refund from the bank and give them the money and they will pay the difference that way. So from the end of September till this day, I have been waiting to get a refund. I have spoken to managers and reps and everyone has ** and have not helped me. I sent $8500 in August and still waiting to get some of it back. I spoke to 4 different managers and was told I would get a call back. No one has ever called me back. I ask them if they see the notes saying for a call back and it is all written there. Either the manager is on lunch or in a meeting. Right! In Oct, I was told a check would ship Oct 4th. I call back Nov 12th asking when it was shipped and they said Nov 5th and shipped to your current mailing address. I call back Nov 18th asking where this check is and they said it was shipped yesterday, Nov 17th.” Make it worse they shipped it to my old mailing address!! They apologized for not adding the mailing address. How do they make such a mistake when they ask you for your address at the beginning of each call? I speak to a manager right after that. She told me she would put a stop to the check and get a check over-nighted to me. Ashley the manager promised to call me back that day. Never did. I call back that evening and shes allegedly on Lunch!! Sure. Call back today Nov 19th and every single manager is in the meeting. Guess what, I was supposed to get a call back. NOTHING!! NO CALL BACKS AND NO REFUND!! Top it off, this car was supposed to be turned in Aug before my car insurance was due. I have had to pay for full coverage for 4 months for a car I am not driving.