Our second & last Hyundai. Car hesitates & bucks very bad from a full stop. Fuel gage not accurate at all. According to brochure car has a 16.4 gallon fuel tank, but when you go to fill it only takes about 9-10 gallons after low fuel indicator reads 30 miles or so to empty. Took car to Obrien Hyundai of Fort Myers shortly after purchase & given a runaround about problem. Told by service writer that there was no code displayed.Talked to 2 independent mechanics who both said it sounds like the fuel pick up or sending unit is either bad or loose in fuel tank. Filled out complaint form with Hyundai USA, called back a week later & was told someone would contact me. No one ever contacted me. After another 2 weeks called Hyundai & was told issue was not escalated because problem did not sound serious enough. Finally contacted Hyundai USA customer service who agreed to escalate case.

Never trusting the brand again. Just 4.5 years old car and all paint is coming off from roof. They can’t repair it without removing the front and back glasses which is going to break and it will cost me extra 700-1000$.

I have a 2012 Sonata that had less than 80,000 miles on it and the engine completely blew. I found out that my cars motor was recalled so I contacted Hyundai and they brought my car into the shop. They paid for my new motor and even for my rental car for the weeks I was without my car which is very generous and I am grateful for, however the customer service since has been terrible.My car was taken into the shop in September and was returned in November. I was told November 7th that if I sent in a picture of a monthly statement and proof of registration they would reimburse me for the months of September and October because my car was in the shop those months. I tried calling the number of the representative I was given 2-3 times a week just to get an update with no answer once. I emailed the customer service line which took 20 days to respond saying the sources of what I turned in (the exact items they asked for) were not good enough for the reimbursement to go through.It is now December 9th. I STILL have not heard from my representative and still have not heard if I will even be getting a reimbursement with what I sent in. Its just very frustrating. In addition when they replaced my motor they also replaced my BRAND NEW starter as well and will not reimburse me for that even though it was only a couple days old. Will never buy a Hyundai again.

Hyundai Finance and Leasing have given me the impression that they think its a great place to work, if it wasnt for the customer. Hours of being on hold. Not getting through. Then Getting through, just to get forwarded to another department, which usually gets you disconnected. Total incompetence! Total lack of any basic communication skills or work function. Cant even catch up a late payment due to no statement being sent, after 36 consecutive ones. No person to talk with to resolve anything. Steer clear of this car company.

Please be super careful when leasing a Hyundai. Hyundai Finance, at the time of return of the vehicle, will most likely charge you a large (return) disposition fee, perhaps as high as $400.00. If your tires are worn (this is beyond the excess wear and tear charge of $.20 a mile), they will charge you $195.00 per tire (far greater than a Walmart retail price and even the retail price at a Hyundai dealer). So you will essentially be buying new tires for the next owner. Good luck with your new Hyundai.

My 2012 Hyundai Veloster sunroof shattered while sitting in my garage. When I called Hyundai the lady that I spoke with stated she doesn’t know how that could just happen. Then tell me someone will contact me in about 5 to 7 business days. I have no vehicle to drive and they didn’t seem to be too big of a hurry or concerned about this defect.

Second week after purchase, the rpm needle dropped below 500 rpm a few times almost stalling the engine, then rough idle. I took it to the shop. Diagnostic said they found nothing. The 2nd time in was for abnormal rough idle, when in drive at a stop or when air con on. I had sales rep, finance mgr. and service mgr. involved with getting a resolve. I was told nothing was found. The third time, car was worse. I had sales rep and service mgr. both sit in the car to experience what I was talking about. The service mgr. took the car for a ride, came back and said, Yes, there is a problem (even a passenger can feel the vibration). But I was told by the service mgr. when picking up the car that Hyundai is aware of situation and that some Elantras out there would have rougher idle than others. This was characteristic of the car and that if they can find a solution for it later on down the road, I would be contacted. Does this make sense? Really?! I had the general mgr. (Mike **) at McCafferty Hyundai contact corp. yesterday, 4/26. I was told that they dont have an answer and if they find one, they will let me know. I was promised great service and the world, but have had frustration to the point of not sleeping. We purchased this car coming out of a used one so that we would not have any issues for a few years. If they are aware of this as Don ** (service mgr.) told me that Hyundai Corp. Service tech told him, why cant I get satisfaction? I feel like I got ripped off big time. We even purchased the extended warranty. All I get now is, Im sorry, there is nothing we can do at this time. My intelligence is undermined by saying to consider it part of the characteristics of the car. What kind of product are they putting out there? The greatest frustration of it all is that the rentals I had every time the car was in the shop were the same cars and none had this issue, and I even told them this. I just want my car fixed or find me one that does not have this issue. My first payment is coming up and I dont know what to do. Keep making payments on a car that malfunctions? I was told that they could probably trade me out of the car, but that now, its considered a used car. Is that crazy? I lose no matter what. Help me please!

My experience with this company since 2014 until now has been positive. Now this company has disappointed me greatly. One month ago I was told I could defer my car payments for up to 3 months. Two customer service agents informed me of this offer being available because of the COVID 19 outbreak and the job loss it caused. POLICY CHANGE PER HYUNDAI CORPORATE!! As of May 31, 2020 this policy has been changed without notice and definitely without consideration to millions of people still out of work. Hyundai Finance and Hyundai Customer Service will not defer any payments past May 31, 2020. If you call Assurance, they only help people who have loss their job not people on furlough. A billion dollar company just spit in their consumers faces.

Hyundai makes great cars. The reviews on the Hyundai cars were all good and better than most models this size. I own a Hyundai Sonata 2010 and a 2016 model. I owned a 2015 Hyundai Genesis Coupe, this was the best car I`ve ever owned.

I bought a brand new 2013 Hyundai right off the tractor & trailer. After 9 payments & 15,000 miles the turbo & motor are completely broke. Hyundai wants $10,000.00 from me to fix. I do not have it and shouldnt have to pay it. After 3 weeks of appeal, deny, appeal, deny, appeal, deny...I am trying to get a loan for the money. I bought Hyundai for the warranty. I expected the car to last longer than 9 months. So now Ill have a new car & 2 loans. This little car is not worth the now $34,000.00. A big business should stand behind their word. They are taking advantage of a customer. I will NEVER buy Hyundai again. I will tell everyone my story. I will also take advice on dealing with Hyundai. Please help. Dont even look at a Hyundai. Turn around. Run...Fast.

2013 Hyundai Veloster: I felt compelled to submit this review because of a recent experience Ive had with the brand that has left a bad taste in my mouth, and in the interest of transparency, should be shared so this doesnt happen to another consumer. In 2012 my parents were looking to buy me a car as a graduation gift (in cash), and we looked at Volkswagen, Hyundai, Jeep, Ford. At the time Hyundai was heavily marketing the 10-year warranty, so we decided to look into purchasing a Hyundai, as this was a major differentiator and benefit from the other brands.My parents ended up working w/ a local dealer in Maryland, who helped locate and purchase an Veloster for me. The entire time, the dealer was aware that the car was being purchased for me. Since it was a gift, I was not at the dealer at the time of sale, and my mother put her name on the title (this is an important detail for later). It was never stipulated that only having her name (and not mine) could be a potential issue, as she was NOT purchasing the car for herself.Flash forward 6 years and I move to the west coast. Right after moving my car, I get it registered in California and transfer the title from my mother so I can pay my own insurance. Dec17 at 55k miles Im hearing a horrendous screech coming out of my wheels, and I find out its a defective wheel bearing (should last 100k). At the dealer they dont mention that this would be covered under my 10-year warranty, because my warranty expired at 50k. This sets off major red flags, as the front wheel bearings are part of drive train, and should be covered under the 10-year/100k mile warranty - I know something isnt right.I call corporate (1st time) and find out that the warranty on my car was just invalidated when I transferred the title, because I moved the car title under my name i/o leaving it under my mothers, which immediately invalidated the 10 year warranty (Ive had this car for 6 years/55k miles). This is a major stipulation that was not presented at the dealer when the car was being sold to my parents (this car was purchased solely for that warranty), so I call the dealer to discuss this issue as it originated w/ them, and they refer me back to corporate. I call corporate again (2nd time) and end up talking to a customer rep who was incredibly condescending and rude, challenging why I would be questioning my warranty (because my car is having issues that should be covered), etc., and was just generally nasty the entire time.I finally ask to talk to his manager, who he says will call within 24-48 hours - wont give me a name or a time (no one ever calls - I hope this conversation was recorded). I call the dealer (2nd time) and explain that corporate is not at all standing behind this, and that the dealer needs to get involved since their salespeople sold the car, and theyre the originators of this issues. Long-short, theyre doing their best to defer and stay uninvolved, saying that theyre not responsible for anything at the time of sale involving warranty. In a situation like this, a brand that stands behind what they market, and a brand that supports and values their customers would simply HONOR THE TERMS the car was marketed and sold as, and move on. Instead, what Ive found is a brand that seizes on the opportunity to shirk away from what was promised at first opportunity, both at corporate as well as at the dealer.I hadnt had an issue with Hyundai before this, but this entire experience has left a terrible mark on the brand for me. In a lifetime youll buy on average 5 cars, and I can confidently say it will never be a Hyundai again, and I recommend no one else does. Dont be duped by the marketing of a 10-year warranty - it sounds too good to be true, and it is. I regret not buying the Jeep.

Front bumper falls off very easily on Sonata - Be very careful when pulling into a parking spot with a tire stop installed like most handicapped parking spots. I went about 2 inches too far and heard a scrape on the tire stop. I backed up slowly, and it pulled my front bumper off the car on one side. I pushed it back into place and taped it up to drive home. They are the cheapest little plastic devices that hold the bumper on the car, and once they break (according to my dealer), you have no choice but to replace the whole front end of the car ($1,104.00). When speaking to the body shop for Hyundai, they explained that Hyundai used to warrant this problem, but there were so many that they quit doing it. They said they had replaced over 25 of these recently. I went through all the Hyundai customer options, but they would not help in any way. There is nothing to keep this from happening again except being very careful when you park. I will never buy another Hyundai again because of this. Very cheap manufacturing and possibly dangerous. I hate to see this happen with our car companies. I never had this happen with any other car in the last 50 years I have been driving. Just an additional note, there is not a scratch anywhere on the bumper except underneath and nothing broke or cracked except these cheap fasteners which are attached to the bumper. Some of the other plastic parts under the bumper have to be replaced as well. Hope this helps others, and I wish I knew about it before I bought this car.

My 2012 Sonata - I have 18,000 miles on my car that I bought last February. I paid $30,000 for the car and I already need 4 new tires. I would not have purchased the car had I known this. The dealership (Washington, PA) said they put junk tires on it to get the best test drive performance. This is unacceptable that I had to spend $500 9 months after spending 30 grand on the car.

We bought this vehicle in the last week of December 2014 and got delivery on 2nd of January 2015. After couple of months the squeaking noise started from the sunroof. Went to dealership in March 2015 and they could not diagnose the problem. I went again after a week in March 2015 and they acknowledge the noise. They took the car and told me to pick it up at the end of the day. When I called them at the end of that day, they said, they do not have parts and it will take two weeks to get the parts.I called Hyundai Canada and talked to Customer Relation department. Their response was very cold and promised me to resolve the issue ASAP. Nothing happened for two weeks. Hyundai Canada also refused to give me a rental car as they said it is not a safety issue. But the dealership had taken the roof off and the car was not drivable. After many follow ups over the phone with Hyundai Canada, nothing happened. They continued promises without any outcome. They dealer said they have no control on parts. It took more than four weeks to receive the parts and finally in April they gave the car back to me.After driving for a week the squeaking noise started again. Went to dealership and they said that the mechanic who repaired the roof has gone to his home country and will not be available till the end of April 2015. I called Hyundai Canada and they gave no response. They said that they are sorry but there was no solution to the problem. I requested them to take the car back and give me a new one. They said Hyundai Canada do not have policy to buy back. Followed up with dealer many times with no positive response. In May went back to dealer and they did something to stop the noise. The noise stopped for a week and again started. Now the noise is so annoying that it is hard to concentrate on driving. I feel that I will meet with an accident as my attention is diverted due to noise.I have told Hyundai Canada and dealership that this piece is defective but they are not listening. I called dealership to look into this again and they have told me that they dont have a vehicle to lend and I am in waiting list. I called Hyundai Canada and spoke with Customer Relations and their response is the same as before. They continue to mention that they are sorry and trying to do their best to fix this. I am been trying to resolve this issue since last seven (7) months with no possible resolutions. I strongly feel that I am cheating and robbed. I am paying my car payments very regularly. We are middle class hardworking family and it is hard to meet ends. This is giving us lots of stress and anxiety which we do not want. We bought a brand new car to have peace of mind but this issue has taken all the peace away.I feel that as a consumer I have no rights and my hands are tight as Hyundai Canada and Dealership are playing games. On October 4, 2015 the speedometer blacked out, which is not showing the speed, fuel, fuel consumption, outside temperature, heating/cooling as well as the seat belt warning is showing. I called the dealer and they told me to bring the car on October 7th, 2015. They took the car and when I followed up with them at the end of the day on October 7, 2015, they informed me that the cluster (electronic part) has failed and they do not have the part. They will let me know when they will get it. Also they have taken apart the sunroof and for that they do not have the part.The service manager is telling me on Friday October 8, 2015 they still dont have the part. I followed up again on Friday October 9, 2015 and they didnt receive the part. The manager told me that he has no clue when the parts will come. The status is not showing as backorder as well. The Thanksgiving long weekend passed and I called the dealership on Tuesday October 13, 2015 in the afternoon to inquire for the status. The manager is telling me that they still are not aware of the status of the parts. He said, he will call me when they know the status of the parts, which after probing for many times, he said he cant tell me the exact day when the parts will arrive as the system is not showing anything.Also Hyundai Canada tells me that I am not entitled for a rental car as I have not bought the extended warranty??? The car remains with the dealer with no definite answer (October 19, 2015). Called Hyundai Canada and my calls were transferred to the voicemail for the customer relations. Waiting to hear from them.

I was recently involved in an accident whereby my car was hit so hard that my tire burst, all 4 doors terribly damaged and my right fender, front bumper split, my radiator bend BUT THE AIRBAGS DID NOT DEPLOY?? It does help Hyundai concentrate so much on having a car on the road that is economical but NOT SAFE.

2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.

I took my car to have my air conditioner serviced, it cost me about 129.00. It should still be under warranty. I was told if its due to a road hazard I would have to cover it, but if a part failed they cover it. Well it was not a road hazard. I got a refund after I complained but its still not fixed. Very unhappy customer. And its my second new car.

On 1/5/2012, I was in an accident in my 2003 Hyundai Elantra. A car ran the stop sign and pulled out in front of me and I slammed on my brakes but could not stop in time so I t-boned them going about 40mph dead center. The airbags did not deploy. I had severe whiplash and now have constant back pain. I am so mad that the airbags did not deploy. I contacted Hyundai about this and they wanted all this information from me: service records and everything but the kitchen sink. Yes, I had the maintenance done on my vehicle either by my husband or a mechanic, and no, my airbags were never removed. Maybe Hyundai forgot to put the airbags in the vehicles that have so many issues of them not deploying.

Secret room scam artists. Leased a car for my daughter in 2011.. When the lease was up we went to buy the car out due to the overmileage on the car and decided she really liked the car. After showing her this fabulous 2014 car they made a very appealing deal to her and she agreed to lease again. They bought her car and said they would pay the overmileage on the car and she is free and clear to lease a 2014. Ohh wait.... You want to keep the same payment??? Well then they said you have to put 1800$ down in order to keep payments where they were... Wait let me speak to my manager...Away to the secret back room to see if deal can be made but first initial this to show what you want your payment to be... Huh? Umm ok? (Btw my husband and I own 5 vehicles and the only place that has a secret back room is Hyundai in Dickson city).Ok long story short she signed and gave them $1800 for this 2014 Hyundai Elantra. 1 month later I got a letter stating I owed the overmileage on the 2011 Hyundai bought back off me to get me into the 2014. When I called Greg (my sales guy) he said he talked to Ray and it was simple mistake, not to worry, its all taken care of. We bought your car, therefore we paid your overmileage...Month 2 I get a second notice that my account on the 2011 is past due with interest $1592.27... Husband and I personally went up and again Ray, max Carlos, never came out of the secret back room but again I was assured it was taken care of, we bought your car... Yet no manager had the time to come out of hiding in the secret room. Finally a collections agency calls me and tells me I am placed in collections for an unpaid balance of the overmileage on my 2011 Elantra! They advised me to go to the dealership and advise them they need to either cut me a check for this amount or be on a conference call with me to clear this up.My husband and I go to dealership and demanded to get on a conference call with the cowards hiding in the back and was denied. I repeatedly kept asking for Carlos to please come out of hiding and talk to us like adults and make the call at the desk we were at. We were then told he couldnt because his computer was different and showed more info than the ones on front. Umm ok? So we said fine we will go in the back where Carlos is and use his phone and computer screen to straighten this out. Ok heres the best part... We were told Its very busy and dangerous back there. My husband responds.. Is there a car on a jack waiting to fall on our heads??!He absolutely denied us a conference call and our issues werent resolved until 2 days later when I contacted the collections agency and told them what I experienced... She immediately called them.. Had me on line and spoke with Carlos who agreed to pay my overmileage like he should have in the first place! Bottom line its a very shady place and they are hiding something or that conference call would have not been a problem!I have never ever been to a dealership like this and dont plan on ever going back... Except with my attorney if I get one more letter. I plan on contacting the attorney generals office, Better Business Bureau (oh wait they were already reported to them) and vow to never ever do business with them again. I never once got an apology but surprisingly they expected me to thank them for trying to help lol. Ummm thanks?

We have a 2009 Hyundai Sonata with the 2.4L 4 cyl engine. Engine made a knocking noise then locked up about 3 hours from home. Over time we had some minor issues with the car but were very happy with it overall. These included an oil leak covered under warranty, broken starter part, not covered, transmission not shifting properly, reprogram of transmission computer covered under warranty, and a broken door handle, not covered. The plastic starter part and door handle are known issues.When the engine locked up we were towed by AAA (wonderful folks!) 3 hours back home. I called the service department and was informed that there was a $101 fee to diagnose the problem. I dont work for free so I dont expect their mechanics to either. I indicated that the car was out of warranty by 2002 miles but asked that if they could do anything for me I would appreciate it. Service writer was polite but didnt give me a warm fuzzy feeling. A sales associate did offer to give us an appraisal of our dead car toward another Hyundai. Fat chance of that happening. When it was all said and done there was no offer of help from Hyundai other than to install a high mileage salvage engine for about 4 thousand dollars. I have taken the repair to a shop who I have done business with for years. I will never purchase a Hyundai of any kind again nor will I suggest the purchase of one.

This car has been a lemon from the day I bought it. It is dangerous. It began when I first started using the cruise control. It does not shut off correctly somehow. It will start accelerating when I am trying to stop the car or slow down! The tac will go all the way to six! I have to fight the acceleration using the brake. Shortly after purchase, when started in neutral, it lurched forward without cause, and ran into a parking barrier, denting the front. When I took it to the dealership while still under warranty, they said they could not replicate the situation, and did nothing. I argued with them and they agreed that if this situation gets fixed, it should be under warranty. I insisted they put it in writing. So I have been driving this way for quite a while, but that isnt the worst part of this. Yesterday, Sept. 30, 2013, I was driving the car when it started belching yellowish smoke. I parked it and investigated. No gauges came on. No fluid anywhere. Not overheating. I turned it off and had it towed to the dealership. It still has the drive-train warranty. Today, they told me it needs a new engine. They said the oil was really dirty and unless I can prove proper maintenance, the warranty is null. They did no further investigation after looking at the oil and that the exhaust is burnt out, too, and needs replaced. The cost would be from $8000 to $12,000. I still owe $14,000 on the car! The oil had been changed about 10,000 miles ago, which is too long, but not a reason for the motor to crater! No gauge lights up, only symptom is smoking exhaust. It was running fine when I parked it except for the smoke. This doesnt make sense to me.I will not go into detail about the other small things that have broken or quit working, like the lights, under-carriage being flimsy, moon-roof sticking, the no brake lights recall, etc... I have made a claim to the company and they are working on it. If they dont resolve this, I will report it on every social media site I can find, not to mention the hundreds of coworkers and students I have that will hear about it. Dont buy Hyundai.

I purchased a Hyundai i20 Magna from Joshi Automobiles Mohali Punjab. At the time of delivery, several things were not provided to me though they said they’ll deliver it to me within few days. Even when I got my car insured from Joshi Showroom twice, every time, the insurance policy was sent after 6 months. Now, about the tire problem, the tires they provided me with the car were of zero quality. Just after 3 months, the tires got punctured not just one or two times. In fact, all tires were getting punctured twice or thrice a week. I lodged several complaints but there was no action taken by the dealer. Just for show cause, they issued me a fake inspection report.

So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started acting up losing power and I guess I would call it vibrating. The car only had 80k in miles on it. The dealership that I took the car to for service for the whole time the car ran said something about a #2 cylinder was bad and that they recommend doing the spark plugs too. I drove my car there daintily only on city streets, no highway, regular street speeds. According to the mechanic at hyundai after they did this the car would no longer hold combustion. Prior to this episode my car ran pretty good and was well maintained as well. Proper oil changes and maintenance as well however I did notice that it seemed to be going through more oil than usual and I had mentioned this to my service rep at Hyundai and he recommended that we start to monitor the oil consumption between oil changes and to start coming in every 1000 miles which I did. 7/7 I brought my car in to have the oil checked as it was just before the 1000 miles and I had plans to drive the car to little rock Arkansas so I wanted to make sure all was ok with my car as I always do before taking a trip in my car. So I barely make it back and the car started like get stuck in lower gear and make like a revving sound and but wasnt going any faster and the check engine light came on and was blinking and while blinking the car just didnt act right but if I turned the car off and then turned it back on the check engine light would stop blinking. It would stay on but it would stop blinking and the car would move. I got home and drove it directly to the dealership and left it there with them. I get back a car that had to be towed from the dealership and needs a motor. But because I am a second owner the engine is no longer under warranty and the motors have been discontinued so all I can really get is a used motor and the quote that I got from hyundai was 6500. Again all on me. Hyundai will not help in any manner. I am a handicapped individual who is now left carless and with no means to get any type of engine for the car. I said all this to say I am very very disappointed I thought I was buying a reliable car with a reliable name behind it but it doesnt seem for me that was the case. Im just screwed, paid something like 35,000 in car notes for a car that only ran for 3 yrs. If I only wanted a car to last for 3yrs I could have just gotten a cash car. I appealed to hyundai and was assigned a case manager by the name of Tyler who never talked personally to me. She would call and when I returned her call was placed right into voicemail then the only emails I got were the ones that said, We appreciate you contacting us and we will get back to you, and then when she finally responded it was to tell me that there was nothing that they were willing to do for me.

Worst vehicle ever!!! The engine seized at 90,000 miles without warning. Now at 92,000 miles the steering column is shot. My mechanic found that the steering coupling among other components were basically shredded. He replaced the column and brought it to Hyundai of Metairie to have the electronic steering reprogrammed. The Hyundai service dept. will not do it. They want to replace the column again. They say the car isnt drivable. It was driven to them.

My complaint is against Hyundai USA and Rogers Hyundai for pathetic service. We purchased our car from the deceptive car dealer, Ed Napleton Kia in Elmhurst, with a deceptive warranty sale and forging my name on a document in February 2017. Our Veloster was finally put on the road at the end of February and we hear howling sounds through the roof and found rust throughout the car (engine, under driver seat, and trunk). No floods listed on CarFax through. Hmmmm. The car is supposed to still be under the manufacturers warranty and Hyundai corp rep, Czar was supposed to be helping to resolve.We took it to Rogers in the south loop and their service was horrendous and they are liars. (See Yelp!) They never investigated our concerns. They were rude and ignorant and reported back to corporate they was not told about the rust, although it was in the open ticket and verbally told. Their service center was so backlogged. They would do anything to avoid doing their jobs.After speaking back with Czar at corporate about this, their findings was they were in a mixed state to make a decision, which really mean... WE CANT SERVICE YOU without more inconveniences we are going to cause you. This car was taken to McGrath for the rust originally and now Rogers and both have dropped the ball. Now I am being told to take it to another place to run a diagnostics, leave it, and its your issue to find your way back home since Indiana toll roads are where I heard it and in Chicago, the speed limit is 45 mph and they will not have their service men get a ticket to replicate the problem from an original call back. HYUNDAI CORPORATE DOES NOT BACK THEIR ISSUES, and make many excuses to wiggle out of their warranties.

I have to say, I made a huge mistake going with my tried and true Honda or Toyota. To save a few bucks off sticker I purchased a 2013 Hyundai Elantra GT. At about 60,000 miles, imagine just when the warranty really expires the car starts to stall when I start every once in a while, about every two months, finally the thing stalls in the middle of the highway. How pleasant that experience was. In any case I get towed to nearest Hyundai dealer who proceeds to charge me an upfront diagnostic fee. I have no choice but to pay to find out what is wrong.The manager of Hyundai dealer tells me I need all new spark plugs and ignition coils to the tune of $600 plus dollars. I tell him that this stall issue has been happening for a while. He says, Sorry you passed 60,000 miles. Its your fault you didnt bring to dealer sooner. I say, Ignition coil and plugs are supposed to last a minimum of 100,000 miles and you know Mr manager that the problem started well before I passed 60,000 miles, it didnt just wake up at 67,000 and drop dead. I said, Can you work with me? I will accept some responsibility, for not getting here earlier, lets split the cost. Manager says, No can do. GO to corporate and ask them.I do call corporate and go through the whole thing that these plugs and ignition coils did just break down overnight. I know I am 7,000 miles over the warranty but I feel because of your inferior parts caused the failure, is there anything you can do? The old lady at Corporate who I am speaking seemingly takes some pleasure in telling me basically to go pound sand. I go back to the dealer and explain how rude corporate was and not covering anything. Dealer says, That too bad but thats corporates decision not mine. I cant help you. So as a customer they make you go between the dealer and corporate. Corporate says not my fault ask dealer. Dealer says not my fault ask Corporate. Nice customer service, just a game.Finally I break down and ask the dealer to make the fix. At first they dont tell me that they need to only replace the ignition coil that is malfunctioning. They tell me all four have to be replaced. I happen to google it then ask if all 4 coils need to be replaced. Mgr says, Oh right just the one that is not working, that will save you money. Fine, I tell them to do the fix.Finally the car is supposedly fixed and I pay for it and get in start to drive away. To my astonishment now the car is ticking loudly. I cant believe it. Its worse. Anyway I now have to make another appointment to fix the new very loud engine ticking noise. I have not done so yet because I am going to trade the piece of junk in for a real car like a HONDA or a TOYOTA. Point is Hyundai makes cheaper crappy cars that may run for a bit then slowly break down. BTW the resale value of the Hyundai is horrible. Its pay me now or pay me later. Moral of the story you should pay a few thousand more for Honda or Toyota which is proven to last and has higher resale values. GOODBYE HYUNDAI.

With less than 600 miles on my new Equus, it is in the shop because of a failed valve cover gasket, so I am told. It obviously was leaking when I bought it, as the very next morning, I was cleaning up oil drips from my garage floor. Because I bought it from a dealer some distance from my home, they could not see the evidence of oil leakage and opined that I was seeing air conditioner condensate from a drain line in the vicinity of the area I described as the problem area. After a few more days, and a trip I already had committed to, I got my local Hyundai dealer to pick it up and take a look. They called back and claiming to be astounded, confirmed that the fluid was indeed oil and was coming from a leaking valve cover gasket. I really like the car, but am not the least happy that I now have a vehicle whose engine has had to be repaired, though not the real guts of the machine. Still, as what is held out as their super luxury, top-of-the-line vehicle, this is a pretty damning circumstance. Who was asleep on the production or parts supply line? Anyone else have similar engine quality issues? I have not heard back because the parts must be ordered and then installed. Stand by. SO far, I havent been able to judge the service response.

Ever since December 2016 and after 5 years of making on time payments I have been having trouble making payments. I do not buy gifts for Christmas and I work through holiday so keeping track of my bank account is easy for me. I thought the automated bill came out on schedule December 23 as it had been for years instead they waited to take out on 25th a day after the due date. Never had a day late before, because I made sure to pay early before interest rate, other bills came out and grocery bill so I ended up overdrafting and paying late fees because my account was $2.00 short of 569.00. It happened again in January. After 5 long years of good paying, they punished me because they decided to take money out autopay 3 days later. I see their GAME. They win, win, win. Win from late fees, win from interest rates and win by forcing repo in case you get so tangled in their web! Not today not ever! I will report to FCC, BBB and all the way to the top if this continues. When money is there take it!!!

I have had nothing but issues since I bought this car. I bought a 2015 Elantra Sport, with 800 miles on it in October of 2015. Seemed like a great car. I got a good deal (I paid 18,000), its a top trim level so hopefully the quality would be good. First thing that happened, the dealership insisted I change the oil every 3,000 miles. The service manual clearly states 7,500 mile intervals. They scolded me and told me to bring it in more often. Okay fine, whatever.Second, the dealership did a recall repair (I never approved, they just did it) to my sunroof, which resulted in a damaged headliner, AND they dropped a screw in my defroster vent that I could hear roll around as I would make corners. I took it back and Hyundai approved replacing the headliner. They also took the dash apart to retrieve the screw. The work order said removed debris, the tech didnt remember what he took out. It also still rattled and then produced a different rattle above 75 MPH. (So much more higher quality coming from the top end trim level). I should note they had the car for several days, no loaner car was given.Next, I noticed my steering column was loose after they disassembled my dash. I could move it side to side. Also the clutch squeaked when you released it. And the dash still rattled. So I took it back in. several days later and no rental car, the steering column was within spec, they couldnt replicate the clutch squeak, and they werent allowed to fix rattles and squeaks past 5,000 miles or something like that (came from the service manager). Next issue, the AC goes out. Its Texas. Its July. Its hot. Can i get a loaner car? No. They werent sure if it could be fixed under warranty (30,000 miles now). How is this not under warranty?! They had the car for several days. Turned out the AC compressor failed internally so it was replaced under warranty. No loaner car.Now, most recently. The car has 59,700 miles. The engine starts to make a noise that sounds like a high speed rattle. My guess was the water pump impeller rubbing. So I took it into a different dealership. This time they cant diagnose it, but its easy to replicate so there is no doubt theres a problem. 5 days goes by and they finally set me up with a rental car through Enterprise. One month goes by and they tell me they are going to replace the engine. That opened up a whole new set of issues. Apparently, the engine in my two year old car is now obsolete. Instead of buying a long block crate engine (like they originally told me) they are buying a short block and sending the engine off to an outside repair shop to build it.I went to the dealership to look at the engine (I do a lot of car repair, and Im a Mechanical Engineer). The timing chain is hanging slack and theyve removed one of the camshaft retainers. The car is parked outside, with no valve cover. Lovely. They tell me the engine is being replaced due to lack of lubrication (very vague and general). My guess was broken timing chain tensioner. I saw no low pressure light, and there was no presence of metal in the oil during the last oil change (I had a sample sent to a lab for analysis). They told me that its a good thing I brought it in when I did. Because my Powertrain Warranty Expires at 60,000 miles! Apparently, because I bought it used the 100,000 mile warranty doesnt apply to me.Well that was it. Im getting rid of the car. I asked them to give me a price on what theyd buy it from me for. They responded with because its having major engine work, we can only give you $6,000. So basically. A $24,000 car, in two years, and 60,000 miles, becomes worth 25% of its original value. I am never buying another Hyundai.

I made multiple payments in May 2013 to catch my payments up since I was unsuccessful in trading my Genesis due to the high negative equity. I began calling CS in May to ensure they didnt apply my payments to principal and was told for going on 2.5 months that it will be corrected. Now Im getting phone calls, late fees and everything else that has nothing to do with fixing the issue. Ive requested the payment application since May through several representatives and supervisors and have yet to receive it. I refuse to allow them to apply money to principal for their vehicle Hyundai they appraise very low. The vehicle is nice, overpriced but efficient, but the service is the worst Ive ever dealt with and if I find a way to trade the car and not give them another dollar; its my goal before my lease is up.

I really think this should be a recall. I already had to take it to Hyundai once when I first got the care, and now the airbag came on for no reason. This is a safety issue. I am driving the car with the airbag light on because I cannot afford to have it fixed again.

I leased a Genesis. I made all the payments on time. I turned it into Lexus when I lease a Lexus. They claim there was excessive wear and tear because a lens had a crack. They state I owe them $608 for a crack they did not even measure with the ruler. I will never have a Hyundai or Genesis again. They do not bother responding to BBB. They just send a standard email.

The Hyundai headlights do no illuminate higher than 4-5 feet on level ground. Most street name signs are 6-8 feet high and cannot be seen at night. The problem is caused by the top of the light being blocked by the hood/fender overlap. High beams do work better but not by much and are dangerous to oncoming traffic. The service people say it is by design and cannot be changed. One mechanic said to add another set of lights. Why not just alter the headlight insert itself to alter the light pattern and be easy to replace the original? I am not able to see street names at night, and there is no help offered by Hyundai. I am sure I am not alone. Some of your people (much younger than me or my wife) have the same complaint. Do some elementary engineering to resolve this dangerous situation.

We purchased a Hyundai Elantra in 2009 hoping to get at least 100,000 miles value, but to my disappointment the transmission went after 75,000 miles thankfully was still under warranty. 10,000 miles later the motor in the power steering has gone, which when we went to dealer they informed us the 10yr/100,000 mile warranty does not cover this only transmission & engine, so their bumper to bumper warranty is false. Our personal mechanic has informed us that this is happening frequently. Why has there been no safety re-call? Does some tragedy have to occur before this is a safety recall?

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

I will never lease or buy another Hyundai again. The dealership in Kirkland, WA where I leased it was bad enough but the way the finance company has treated me is horrible. They are charging me for excess wear and tear which is ridiculous. I had an auto shop look at it who said it was all normal wear and tear. DO NOT PURCHASE OR LEASE A HYUNDAI.

Major problems from the start. Gear shift stopped working- froze in park- covered by recall. Steering column locked and had to replace. Our expense. Electrical issues - brake lights would not turn off. Now the engine failed. Burns oil and rod knock with no warning. No oil light ever came on. Told by dealer we need a new engine - was told problem is because we did not change oil regularly. Hyundai refuses to cover because I cannot produce every oil/filter receipt (sometimes had private oil change). They said it would cost $5-7000 to replace. Had it towed home and we are trying to decide what to do. Found out online there is an investigation into class action suit for engine failure by Chimicles & Tikellis. Will NEVER buy Hyundai again and will NOT RECOMMEND.

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

They have exaggerated mileage claims. Hyundai refused to help with my complaint about their claims of 30 mpg (city) and 40 mpg (highway) on my 2012 Elantra. I have yet to get 28 mpg while driving as economically as possible.

I purchased my first brand new car with Hyundai in January 2015, a Hyundai Elantra. My car is now a year and almost 5 months old and 6 days ago my engine began revving and I immediately removed myself and car from the road. Once I parked, my car started releasing all its transmission fluid. I had no warnings, no indications of anything wrong at all. They towed the car to the dealership and I was given a rental car that I was told was going to be covered because since the car is so new. Needless to say, I received a phone call later that day telling me that this fix wont be covered under my warranty because its been deemed an impact crack in my transmission and its an incidental. My car is a year old and theyre trying to tell me that Ive caused a crack in my own transmission... Im sorry that just doesnt happen. I live on Long Island which is basically all highways, no rough terrain whatsoever. A transmission is a tough piece of machinery, they just dont crack and Im telling you I did absolutely nothing wrong. I use this car for my commute to work and pleasure on weekends. Mind you also, before I even drove it off the lot upon purchase back in Jan. 2015, I had the dealer repair not one but two dents as well as multiple scratches on the car. I didnt know I had to bring a mechanic with me to purchase a new car from a Hyundai Dealer... Clearly the conditions in which this car were kept were nothing close to ideal. How can they honestly and with good faith point the finger at me and tell me that a car thats a year old will not be covered under warranty? AMERICAS BEST WARRANTY, that is. Go scratch, Hyundai.Ive reached out to Hyundai Motor America via Email, Mail, Fax and Phone. Ive opened a case and the case manager I spoke with was BEYOND useless. Im currently awaiting an adjuster from my insurance company to go look at my car and theyre going to fight on my behalf as well. Additionally, now the rental car they ever so kindly set me up with, theyre telling me I must pay for. That car got returned after day 5 and now I have a hefty bill for a rental on top of all of this now. To say Im beyond infuriated is an understatement. The customer service and lack of consideration Ive been receiving from Hyundai is atrocious. Shame on you, Hyundai. Once this is said and done I will NOT be a returning consumer of anything Hyundai related and Ill make sure everyone else knows what JUNK this company truly produces.

My mother-in-law took her 2004 Hyundai Elantra with 50,000 miles to Olympia, WA to have her car serviced for her move to Georgia. The timing belt was changed, belts changed, oil and fluids changed, system flushed, etc., except for one major thing. When changing the timing belt, it is required that the water pump is replaced as well. The technician did not think that this was necessary. The vehicle broke down about 20 miles from Salina, KS, and it cost $255 for a wrecker and $455 for a trailer to transport the car to the dealership in Wichita, KS. It would have taken another $1850 - who knows what to fix the problem because the water pump that was to be replaced failed and the block is cracked because of overheating. My mother-in-law had no choice but to purchase a new car so that we can continue our journey home.

I had to laugh when I read Hyundais stated goal which they claim is to create satisfied customers, because this has not been our experience at all. In fact, my wife and I have made a promise to each other to never buy another vehicle from this dealership or another Hyundai period. I have to tell you, we usually buy new vehicles every 2-3 years because we dont want to deal with any service issues as we are busy people. Changing oil and general maintenance is about as much as we care to deal with. We normally purchase our vehicles from Toyota. In 30 years we had never had trouble them! In fact, we never had to do more than oil changes and basic care. They never broke down, all their parts worked at all times and we never got a lemon. We were so satisfied that although we wanted to try a Honda last time we were apprehensive. However, we LOVED our CRV! I miss it, and regret trading it in because unlike the Hyundai, it worked! Our CRV required mechanical assistance once in the first five years! Very shortly after the warranty expired the transmission went out! I was horrified, because I knew my warranty was up but Honda didnt think it was fair as our warranty had just ran out. Not only did they fix it free of charge, it was too new so they could not find a rebuilt transmission and put in a brand new transmission! That is the level of service we are use to, and we have found Hyundai to be the exact opposite!Our experience has been disappointing at best. We have been lied to, deceived, laughed at and disrespected. We got the runaround from the very beginning when we agreed to allow the salesman run our credit for a particular vehicle. We made it very clear that this was the vehicle we were interested in. In fact, we refused to let him run it until we picked out the vehicle we wanted to buy...then in the middle of the deal our salesman got up and left and another one came out to finish the deal. This shady salesman made the first kid look like an angel. This guy switched us into a vehicle that had more wear and mileage without our consent. My husband was exhausted after they wore us down for hours and decided to just get the car, but then we noticed that things were not working on the way home...both sales people said that I could plug my iPhone into the USB to charge it. We travel a lot and this was the main feature that had us interested in this model and it was the deciding factor on buying from Hyundai. The second salesman told us that he knew the owner personally and that the owner prided himself on providing excellent customer service and that he had his number and if he was unable to help us with any issues we could call the owner himself and he would take care of it. I later asked for the owners phone number and was laughed at and refused the number.However, that USB port was the initial reason why we chose the Hyundai instead of some of the other vehicles we had looked at around town. When we purchased the vehicle I asked about a second key and the salesman assured me he just needed to look for it and that it was there...because he had it earlier that day. When I reminded him we needed that other key fob, he looked for it and claimed it was missing and assured me that they could simply make us a new one real quick. I was concerned. He never found it. Now I am even more concerned because it is totally possible that these unethical people that I dealt with may have said key fob! After the deal was done, the story changed so we would have to make an appointment to get that key fob made. We reminded the salesperson again before leaving and he said he would call with an appointment time.On the way home we found something else wrong in the vehicle. We were never allowed to even test drive or choose ourselves! That USB port did not work at all! I was told that I could charge my iPhone with this USB port. I asked several times if they were sure it would work with my iPhone 5C and was assured that it would. I was upset because we made it clear that we wanted to buy a new car and I was assured that this vehicle was never used for anything but test drives. I dont know of many dealerships that allow animals on test drives. Yet, the air conditioner was blowing out pet fur! Upon further inspection I found dog or cat fur all over... I am allergic to cats and most dogs unless they have hair instead of fur and this was fur.Also, on the way home we stopped at the store and planned to stop a few more places as well but we could not get the back hatch to lock...which was a security and safety concern. I called and most of my concerns were dismissed and made light of. The second salesperson (they switched in the middle of the deal) did not believe there was dog hair so he wanted us to bring the car back to show him, so we did, driving all the way back to Bend. I think he knew it was there all along but figured we would just not want to hassle with it. I was insulted as he made it sound as if I was a liar which took a lot of nerve after just making one deceitful claim after another to us. He made me think that we could exchange the car for another new car and this was the only reason we agreed to that drive. He acknowledged the presence of dog hair and did not know how that got there. We do not own any pets. He basically did nothing to assist us at that time and thus the trip was a waste of our time. He promised to make an appointment to have the fur removed and all scents removed and to have car mats installed.The salesman called to say he made an appointment to have the car treated to eliminate scents and hair, have the USB port fixed and the back latch fixed. After calling to insure the parts were in we arrived at the appointment and were asked, Oh did you make this appointment online? All of the parts were not there but they said they could replace the key fob and that they kept the mats in stock and they did not need to be ordered as the salesperson stated! However, the machine used to get out the hair and scent was never arranged.I was there all day long. They wanted me to make yet another appointment to finish the work. Then they wanted me to leave my vehicle for a few days so they could order the part again and get it fixed. Its a good thing I did not agree to that because it was at least two weeks before they called back! My husband did not trust them by that point anyways and flat out refused to let me leave the vehicle there. They claimed that the treatment for the hair would take most the day so I suggested that they just fix the latch and the key fob and make it right in some way as I had picked most of the hair out of the vehicle myself by the time of the appointment (resulting in an asthma attack). I could not drive it the way it was and had to do something. That day they literally had not done anything all day long. The key fob was not fixed, they said they ordered a defective one and they needed to reorder that... The only thing that was in and all they did all day long was to put in car mats that would have taken less than five minutes yet they made me wait several hours...only to tell me that I would have to make an appointment and return to Bend...yet again. Before they even started I asked them if they had the parts and was told yes. This has been a huge waste of my time for a car I never wanted. I wanted the one we test drove that they sold out from under us. This is hardly a way to make a customer satisfied!So, we came back today and guess what? Even though we checked twice this time to make sure parts were in, they were not! We were lied to time and time again. I have the messages from both incidents and both messages say all of these parts are in...yet they were not. Yep, we got there today after calling and speaking with Mr. Nasty Tude, I mean Mr. ** and was assured once again that the parts were in. When we arrived ** was there and we told them we had a bad experience last time and wanted to make sure all the parts were really there before they started as we did not have time to waste. He was rude which just added to our frustration. My husband told him that I had already spoken to someone in Corporate and to just leave the hatch alone and fix the USB. He gave me a smart ** acknowledgement and held out his hand for the keys. It was a good half hour before they took the car back even though they were not busy and there was no vehicle in the bay they pulled it into. ** was nasty saying we must have made this appointment online...that seems to be the standard answer for everything in your non-service department. We did not make this appointment online.WE did not want to make another wasted trip to Bend so even though after two weeks they finally called to tell us that the part was in we called back before leaving for the appointment this morning to insure that the parts were indeed there. We asked ** when we arrived and he said all of the parts were there, they were not but he did not care and said we would have to make another appointment to come back. When we told him that we called ahead of time to insure the parts were in and checked with him when we got there he got even ruder and said that he wanted us to leave and never come back into the service department/dealership. Not a problem! But please know that I will be reviewing this dealership and that this time I will contact corporate in writing for legal purposes.Please note that I have not forgotten my promises to add reviews. I have a draft ready to go and my husband is currently working on the complaint for the BBB. We have given your dealerships more opportunities that it deserves. We would love to prevent this, we want you to make this right, go back to the beginning and give us the vehicle we ran our credit to purchase. The same one or a 2015 model that is brand new without scratches, dirt, dog or cat hair, etc. We should not have to deal with defective parts, as we purchased a new vehicle, not a used one! Written promises were made and part of our purchase agreement. The dealership failed to meet these and therefore it cancels this contract and we want our Honda back within 7 business days or we will take legal action. We have given the dealership many opportunities to make this right with no resolution and have been treated with grave disrespect. This is the worst car dealer I have ever dealt with and I will be filing a claim with the BBB.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

My wife brought our 2008 Hyundai Sonata to the dealer for the annual vehicle State inspection on Monday, January 30, 2012. We purchased this vehicle new at this dealer, and it now has only 30,000 miles. The vehicle failed the inspection due to defective brake lining (brake pads) on both the left and right rear brakes. My inspection, the following day, confirmed that indeed the rear brake pads were almost non-existent while the front pads showed hardly any wear.I have owned many cars in my lifetime and put over 100K miles on many. I have only replaced brakes four times in all these years, but I never on a vehicle with only 30,000 miles. Suspecting a manufacturers defect, I searched the internet for other complaints about the Hyundai rear brakes and found numerous forums on the subject, leading me to agree with the conclusions of others that this is a manufacturers defect and a recall should be issued. I found 29 similar complaints on NHTSA Office of Defects Investigation. To my knowledge, Hyundai is ignoring this obvious safety issue as well as the cost to consumers for repairs that should be unnecessary for low-mileage cars such as ours.I am hoping enough pressure can be brought to bear on Hyundai to issue a recall. I have filed a complaint with NHTSA-ODI, contacted our State Attorney Generals Office, and complained to Hyundais consumer support department.

I have had the software upgrade installed but still jerky acceleration from standstill and wild shift changes. Is there nothing that can be done to provide a smoother shifting? I rented a KIA Sportage recently it it was much smoother. The dealer tells me nothing can be done, It is was it is. Greg St. Thomas, ON

I was the owner of a 2012 Tucson purchased in August of 2011 from Hyundai of Paramus. As part of my sale package, I requested a trailer hitch be put on the vehicle. The dealership had me bring the car in to the service department in early September to have the hitch put on. When I went to pick up my vehicle, I asked for the paperwork from the service. The worker there told me that since it was not being paid for by me but was part of my sales deal, that I didnt need anything. I said Supposed I have problems with it? They said just bring it back to the dealership, that the info is in the computer. I didnt know any better so I left. I went to sales to confirm what the worker in service told me and the salesman said No problem, dont worry if you have any situations, we will handle it.A couple of months later, I wanted to go fishing and was going to pull the boat. Well the hitch mating was too small. My friend laughed at me and said That hitch cant pull anything. It was kind of small. I went back to the dealership, told the salesman that sold me the vehicle that I needed them to change the hitch and put a 2x2 hitch like I originally requested and he told me he would get back in touch with me. Months past no contact. We forgot about trying to tow anything anywhere. It was just a cute additional thing on the back of my vehicle. (They never switched the hitch for me. I was told I waited too long, that the place that installed it would think it was used. I was never able to use it!)Anyhow, on February 9th, we had a snowstorm. I drove my vehicle home and parked it. In the middle of the night the break lights came on and would not turn off. I was going to take it to the dealership first thing in the morning but when I awoke, my car was in flames. Luckily no ones property except mine was damaged, anyhow. I had to report it the fire to my insurance. Instead of the fire being handled by warranty through the dealership, the insurance co. started a claim (the dealership refused to look at the vehicle). My vehicle should have been replaced - covered by warranty, but unfortunately was totaled out by the insurance co.Most of what I owed on the car was covered through the claim and I was left with a $5,000.00 bill. I requested Hyundai to absorb the debt because it was no fault of mine the vehicle caught fire. They would not. I asked Hyundai Motor Finance to absorb the balance due because of the fire and to consider my perfect credit with them. They referred me to Hyundai Consumer Affairs which did absolutely nothing. They said if it had been covered under warranty it would have just replaced my car, but since I had an insurance claim already started, there was nothing they could do...I wound up having to buy another Hyundai because I had a balance. I was hoping to combine the balance from the previous car into the new one. That happened but not with Hyundai Motor Finance. They wanted too much per month and a higher interest rate. So I got the finance with another lender for the new vehicle (2 years older than the one I had with nicks in the paint, took 3 months to get the touchup paint pen from the dealership they promised me with the purchase). The dealership was eager to serve me to get me into another vehicle. They were all polite and calling me and everything, as soon as I signed the papers on the new vehicle.All that stopped. I was never told by the dealership that the warranty money I paid which was included in the cost of purchase price of the vehicle I lost to fire was supposed to be reimbursed to me; I found that out while complaining about the financing company and the consumer affairs dept. of Hyundai from someone in recoveries. They let me know that since my account was now paid off in full, that I was due to receive the warranty money back from the 2012 vehicle.I got in touch with the dealership. They said I needed a payoff confirmation letter from the finance agency. I brought them one in the first week of April 2013 showing that my account was paid off in full on March 3. They put the paperwork in to get my reimbursement of warranty funds. They calculated what my expected reimbursement was supposed to be and gave me a copy of the paper which was filled out by the finance manager at the dealership. It plainly stated to reimburse the customer directly (account was pd. in full), attached the payoff letter. I waited - its now May, I call the dealership, no one returns my calls. I continue to try and call them and then have to go in person because no one would return my call.I was told when I went in person, they had to do my paperwork over again and re-submit it to the warranty company. They had requested information to know if I still had the burned up vehicle or if I had purchased a new car from Hyundai. Neither should have been relevant to my claim for reimbursement since the car was paid off in full! My papers went to the warranty company a second time. I waited until June and called the dealership many times. Finally, I called the consumer affairs division of Hyundai again to be given the number to the warranty company. I called them, they said, Oh, your funds were approved and the check was sent to the dealership.I was angrier then. I asked why it was sent to the dealership and not mailed to me. They said thats how they do it. Well I went to the dealership in person again because after numerous calls, they never returned my messages. I was told on July 2nd that they would have their finance department give them the check and I could pick it up on Friday the 5th. I told them I needed my money, I have been waiting for months and was told I would be called when the check came in and the owner signed off on it. I was never called.July 5th, I got very angry with the receptionist at the dealership because she would not get a live representative on the phone for me and kept transferring me to voice mails or to service, when I asked for specific people that sit directly in back of her station. She finally got me someone. That employee told me that the check was paid to the bank (the financing bank/Hyundai Motor Finance) on June 3rd, stated the total amount and everything! Now there is smoke coming from my ears. On top of them lying to my insurance company about the trailer hitch which caused the fire on my 2012 Tucson, they now have taken over a grand out of my pockets and I am still trying to recover from my losses.I call the finance company and speak to the representative who admits yes, I was correct, my account was paid in full on March 3, 2013 and does not know why I have not been sent my reimbursement of funds yet. She needs to speak with her boss. They put me on hold. She told me that they were going to have the check released to me on Monday, which would have been the 7th of July. I asked them why they kept it, knowing that I didnt owe them any money. They claim it had to clear 10 days (thats unheard of with chk.21).Anyhow, she was supposed to call me back on the 7th. She never called. On the 11th July, I called HMF Hyundai Motor Finance to see what was going on with my check. I was told by another employee that the check was sent out on the 9th. I figured I would have received it by now. Nope, still no check. I called yesterday and was told that they authorized the release of the check on the 9th of July but cant tell if it went out yet. Hum.. its July 18th, they have 1081.25 of my money, I was never late, never missed a payment and yet they got my money in error and for some reason dont want me to have it back... I am appalled. I left a message on their directors voice mail and he has not had the dignity to return my call either. I want them all exposed. Enough is enough. Oh by the way, my Certified Pre-Owned 2010 Tucson just broke down on me. The radiator cracked and I was stranded, roadside assistance (the only good thing I see about Hyundai came and towed the vehicle) and the dealership still has my truck for the 2nd full day now. I was not even given a courtesy loaner car and work far away from home. They seem not to be that concerned about that either. They are telling me you should be happy the parts are covered by the warranty. Well, it just ought to be.I have been given such a runaround, lies on top of lies, incomplete customer service and lack of real concern about any of the issues I have been experiencing with the dealership and the financing co. and service. Do not expect any more courtesy than what you receive before you sign the line.

I sent the requested documentation and called on three separate occasions, but as of yet, I still have not received the money for the purchase of the battery that I was assured was on the way in 4-6 weeks. It has now been over 3 months.

I bought a 2010 Hyundai Sonata new. The first piece of plastic to break was the sunglasses holder. Then the cover for the mirror on the drivers side, the center console clip broke, 4 door handles. The last one I bought 1 month ago, and it broke today. I paid $154 for this one. My husband and I are retired so we are not rough on this vehicle.

Worse company ever! Basically every time I call looking for my title they claim a piece of paper is lost etc. They have everything they asked for including my buyout check, but every time I call I get nowhere and a huge runaround. Now they say they need a bill of sales. Im buying the car from them but they want a bill of sale from me. I dont get it. Anyone else have this problem?

For the price point of this vehicle I expected not to hear anything inside. But it seems as I go 40mph and above I hear air as if the window is cracked open. Hyundai says its road noise but I know the difference. Its a lot quieter in my wifes Juke than in the Palisade. I think the door is to light weight so air noise seeps through. Hopefully Hyundai will find a fix for this. Its probably the only reason so far I would not keep this vehicle.

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

New Hyundai Santa Fe GLS FWD - Vehicle is difficult to control while passing and under heavy acceleration 35-60mph. Goes through a series of S turns and pulls hard right and then back left. Fwd axle torque is severe and dangerous to an inexperienced driver... You better be ready to steer or ease off throttle, almost pulled me into back wheels of 18 wheeler trailer while passing.

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

I have blood cancer & MS. My 2011 Hyundai Sonata motor burnt up without any lights coming on, no warning. Please pray for me. Im on disability & need a car for treatments & Dr appt. Im so devastated.

When we first got our leases in 2016, we tried to set up auto withdrawal. My wife tried to set up auto pay and was told it was $30 a month. I told her she was wrong only to find out she wasnt. So my company chose to pay it. At the end of the lease we started to receive nasty messages saying we were behind on our payments. It turns out that Hyundai ceases auto withdrawal within two months of the lease end as standard procedure. Now that would be nice to know! So I had to make the payment and Western Union fee, who uses Western Union? No credit cards allowed. So I return the car to the dealer, but I still get bills in the mail. Call them again and they say I owe two payments. How can that be? I had already turned in the car! Turns out that the maturity date was the 18th and that was the date that I turned it in. OK so whats the problem? According to them the day that you turn in the car is the day before it matures and if you wait till the day that it matures, then you pay the next months payment! So its not a huge amount of money but Ill never use them again.

They claim the car would tow 5000 LBS. It doesnt. Engine struggles, then smells and starts to overheat. I had to trade it in for a truck and lost $6000. Hyundai does not care about you, customer services or the problems you have.

2013 Elantra GT - Defective CONTACT ASSEMBLY-CLOCK-SPRING Replacement Part # 93490-1W120. This is a BIGGIE! This item is called a clock-spring and is poorly designed and poorly manufactured and WILL fail at any given time. Its failure can be either constant or intermittent. You can start the car and all the idiot lights go out as designed, then turn the steering wheel in any direction and two things occur: 1. It illuminates the small SRS idiot light on the dash and, 2. Completely DISABLES your SRS system which means NO AIRBAG protection or any other protection on the SRS circuit! This puts you and your family at risk of death or serious injury should the device fail.Hyundai has several other campaigns in regards to this clock-spring HOWEVER not all models and VINs are covered despite the continuing failure of these devices such as mine. Hyundai will not cover this CRITICAL SAFETY device and you must pay all parts and labor to bring your 4 year old car back to being a safe vehicle as originally purchased. John at Hyundai Corporate attempted to get my repair covered but failed...Hyundai simply does not care about your safety or mine unless they are forced by the government. Look at how they tried to overstate MPG of vehicles...I STILL get money from them for lying to me about their gas mileage on this vehicle! All this is verifiable, just Google and read the number of complaints! Why should they not be held accountable for their poor choices and decisions when we hold other manufacturers such as Airbag mfrs., baby furniture mfrs, dresser furniture, other car mfrs. accountable.My repair was $271.84 + tax but instead Hyundai opted for a NHTSA complaint, several bad reviews, a visit to the FTC website for a complaint, and a campaign of my own to inform the public of this shameful company and their below standard engineering and manufacturing. They designed a CRITICAL SAFETY SYSTEM with a HIGH FAILURE PART with an original warranty of 60K miles that puts your life in danger...even Takata didnt get away with that at ANY MILEAGE! AND...their replacement part, OEM replacement part, only good for 12 months or 12,000 miles! Even THEY dont trust the part. TERRIBLE design!

At Greenway Hyundai, had service advisor Darrell tell me that by turning on my car 1 time, he couldnt get my car to duplicate the hesitation in it starting. Ask me 3 times to explain what is going on with the car. He was making it seem I had NO issues with my car and that I didnt know what I was talking about or why I was even there. Called Hollar Hyundai to set an appointment to get my alternator replaced. Derek said they were booked, but would try at 2pm, but no guarantee they could touch it today, even if I got there, then said that since my mileage is close to the expiration of the warranty of 60,000 (actual miles then was 55,555) that the warranty may not cover it! I paid for a warranty and for them to say Im CLOSE to expiration that they may not cover to replace the alternator of $750.

I am pleased to inform I am a principal. I am Bharathiraja, **. I purchased a new i10 Era on 31.12.2013 at Pudukkottai Arasu Hyundai. Within two weeks, my car battery problem. I checked in a private battery center, they certified that cell weak, so replace the battery. I informed to service center. They said battery is ok but I am not satisfied. Replace and give new battery. But they did not change, they gave old battery again. I tested again, the same problem appeared. This is not good manner to treat a customer. I feel that I would have gone for some other car company. Please take necessary steps to solve my problem.

I was surprised by my father when he got me a brand new Hyundai Tucson last May of 2011. My old car prior to this one was a Toyota Vios - manual transmission, so this is definitely something more special as it is bigger and it has an automatic transmission making the drive easier for me. I used my Hyundai going to work and it really did not disappoint me especially during rush hour. The handling of my Hyundai is very good. It is very fuel efficient and it accelerates smoothly - very zippy. It is very easy to drive and it doesnt seem to be too big especially for a girl like me who is not tall. The leg room at the back is also very spacious and could definitely accommodate tall people. The compartment at the back is also very big. I did not encounter any problems with my Hyundai up until the time that I sold it. I was really saddened when I have to say goodbye to it earlier this year because it was my favorite but my husband got a brand new Mitsubishi so we have to let go of our old Hyundai. Hyundai is definitely recommended!

I am completely disappointed with the condition in which the brand new Santro GLS was delivered to me by Express Hyundai Velachery, Chennai. I had to give the vehicle for service on day 1 of delivery. If this is the condition of your new vehicles, I can only Imagine what will happen to them after few months of usage. I now regret that I made a wrong choice going for Hyundai. Having spent 4.5 lakhs for a vehicle I am travelling back home by public transport, this is an insult that these guys can never compensate. I will address in all internet & online forums until I get a proper response. To those, Sales and Quality control VPs happily sleeping back home, please wake up!! You have a very dissatisfied customer who was sold with a defective piece of crap. Below are the issues and I have a copy of the Repair Order given to me by the service team.1. Wheel Alignment issue -Vehicle Pull Drift in LHS, 2. Issue in Engine - Engine Check Warning remaining On, 3. Interiors Malfunction - Front LHS window Switch in broken condition, 4.Tyre pressure issue, weak nozzle.Apart for the delivery issues, the below additional fittings were not given to me at the time of delivery (as promised by the Sales Agent, when I booked the Vehicle). 1.Parking Sensor not installed, 2.Window visor not installed, 3.Seat Cover Different from what was promised to me at the time of sale.Hope you can understand the reason for my frustration and feeling of insult, the car that you sold to me has issues in all departments, engine, wheels, interiors, seats, you name it and you can find a defect in it. I HATE HYUNDAI.

I purchased my 2013 Hyundai Elantra a few months ago with a remote car starter. I have had remote starters on my two previous vehicles. A remote car starter is a one-touch convenience which I depend upon specifically during the winter. The remote car starter was installed and when I picked up my new car, I was advised that in order to start the car with the remote, I must first press the lock button twice (lights will flash and horn will toot), and then press and hold the starter button. The remote is supposed to function within a range of 2500 feet. This is not a convenience. I have been able to start the car only a few times with the remote since then. Most times it does not start.If I am not close enough to the vehicle to see the lights flash or hear the horn toot, I have no idea whether it can actually be started. On occasion, I have even stood beside the car and tried to start it and nothing happens. This is absolutely ridiculous. I stopped by the dealership today and asked about having it removed. I was advised that it would cost me over $300 to have this done. Hyundai Canada has echoed this. I am furious. I want this starter removed and would have a simple one touch remote starter installed. This Hyundai remote starter is an expensive waste of my hard earned money. If I had known that this inconvenient type of remote starters was what they were installing, I would not have requested it.

I purchased a brand new 2017 Hyundai Tucson on Nov 29 2018. Right now it only has 14300 kms on it. I was driving down a divided highway 6 in the morning with no one else on it besides myself and my child in the vehicle when my rear window exploded into my car sending glass all over my 2 yr old in his car seat. I was right in front of the Police station when it happened and no one was around... Hyundai says that it came from a impact but since I was the only one on the road there was no way that I could have got hit in the rear window. I took pics and brought the car to the dealership and gave them it to them... THEY NEVER even inspected my vehicle, they just emailed the pics to head office where they said it was from a impact. HOW DO YOU TELL THAT IT WAS FROM A IMPACT WHEN YOU NEVER EVEN LOOKED AT THE CAR TO SEE. I have called places that repairs windows like speedy glass and they even said that it could be from a short in the defrost in the rear window that caused it to explode. Since this happened I have had no satisfaction with this broken rear windshield... Myself and my child were very startled and no one from Hyundai has even done anything but send a email off. I am so very disgusted in the complete lack of everything. This has to be the worst service I have ever had... They never even offered to look over the car, never offered a loaner to get around in and never even offered to make sure the rear window was sealed up so the snow and rain would not get in.Right now I would never buy a car from Hyundai again. My child is scared to even go near this little toy cars because of the fright. I am even afraid of putting him back into the car because if it is a short in the electrical that caused the window to explode, will cause it to happen again... I hope that this message tells the truth behind the LACK OF CUSTOMER SERVICE. All I want is my rear windshield replaced at no cost to me... And I want people to actually look over the problem before they say what caused it. YOU CANT SAY WHAT HAPPENED THROUGH A PIC AND NOT LOOK AT THE PROBLEM ITSELF... I can keep going on about this but I think I made my point. I hope that something gets done with this message.

We bought a 2012 Sonata Hybrid and have had nothing but grief with the 17 tires and aluminum rims. We have not owned the vehicle a year and have had to have 2 of the rims replaced along with the tires. Just the rim itself costs $500 and the bumper to bumper warranty does not cover a penny of it. The first time, I hit a pothole and ruined the rim and tire. I was stranded at 5:00 in the morning on a country road until the towing company could arrive. Total cost was over $700.Second time was yesterday when nothing was hit but the tire began leaking air on a trip from Arkansas to Denver. I was stranded in the middle of the night in Kansas. The nearest Hyundai dealership was 106 miles away. The cost will be again over $700 and no dealership carries the rim in stock. It must be ordered so I had to leave the car and get a rental. Total cost will be $700 for rim and tire, $89.00 for a hotel room, another $140 for a rental car one way. Im very disappointed, especially when Hyundai just says, Oh well, there is nothing we can do.Also, were having issues with the Navigation unit. We will start the car and the navigation unit and radio will be on but there is no sound. If I stop the car and start it again, it will work. I have taken it in twice for service with no resolution. Hyundai says they dont know what is wrong. A message comes across the screen saying, Battery Discharge Warning, and Hyundai says they have no answers. Also the car hesitates when you push the pedal down to accelerate. Once again, Hyundai says there is nothing that can be done. Im very disappointed in the car. Beware and research before purchasing this vehicle. Hyundai also does not have mud flaps that can be purchased for the hybrid model. Snow and ice packs in wheel wells are causing dangerous driving conditions. BEWARE, BEWARE, BEWARE!!!

I leased a 2011 Hyundai Genesis. The windshield was broken and I could not get a replacement windshield for seven weeks. I was told there was not a windshield in the USA ans it had to be sent here. During this time I was unable to drive the car. I had a rental covered under my ins. policy for one month but not after that. I made several phone calls and a 2 or 3 e-mails but everyone just kept putting the responsibilty off to someone else. My contact was with Circle Hyundai initially but then I tried to get some satisfaction with Corporate Hyundai but without any success.

Last night my 2011 Sonata would not start. I tried to get a jump start but was unsuccessful. I had it towed to the Hyundai dealership where they told me I needed a new starter. It was not under warranty. I always get my scheduled maintenance done and recently had everything checked. I have about 72,000 miles on the car. I was charged $405 total. What really bothers me is that the tow truck guy told me that he picked up 3 other Sonatas this week with the same problem. This may be a recall issue. Also the passenger seat is way too low.

I am writing to bring to you attention a serious dissociation between the Hyundai customer value mantra. Starting my family and myself have been very loyal customers to Hyundai brand, group and dealerships in North America and abroad. That is why it pain me that my trust in the words of your dealers at the Miami Gardens Lehman Hyundai was abused during my September 14, 2014 purchase of a Hyundai Genesis Coupe 2013. I expressed one of the major problems during the test drive. I asked clearly about the water droplets from the back window and was told it was condensation, which I now know to be a prevalent defect in the Hyundai Genesis Coupe architecture after being told there was no leak found on September 20, after take a picture and sending to the dealer that sold me the car. Part of the deal included tinted windows which took three days and continued broken schedules. When asked about the light scratched I was told it would be taken care of which took a week of my car being left in the auto body parking lot having to be completely repainted.On the Friday when picking up the car the key were nowhere to be found where I had to use the spare. I recently went back to the dealership to speak directly with Paul, the dealer that sold me the car, and was told he was terminated from the dealership based on conduct. I am at a breaking point, I have let so many negative aspects to the sale pass because I loved the car, but the more I think of the time and pure disrespect it leaves a bad taste. I would like a processed investigation into my sale to be implemented and will be waiting for a conclusive resolution.

Hyndai has trash vehicles and they don’t take ownership. One recall campaign 181 lead to my valve covers being bad but first I was told nothing could be repaired because my engine is bad. Corporate got involved Eric ** the worst did nothing just boss Jennifer just as bad. I called day after day and she refused to escalate to her boss. Corporate world is suppose to help them customers. Poor customer service get all the heat but Lazy corporate gets all the $$$. Bottom line they want me to pay $387. My car has been parked for 10 days and they owe me $400 plus for rental. I need the highest in command to reach out to me or I go to my local news and all social media. Enough is enough.

My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

Air bag light will be illuminated after battery terminal separation, or minor maintenance. It will shut off after 15k miles.

I have had quality roadside assistance with every luxury brand - BMW, Lexus, Mercedes-Benz, and now Hyundai. I would give Hyundai an F - unbelievably bad response time, client interaction, and roadside assistance partners. Wow, I let myself get talked into this 2015 Genesis V-8 and will never buy another Hyundai product again, period. One problem after the next. Now my high-tech battery shot craps. Ive owned the car for 8 months and bought it brand new. RUN away from this brand. They are trying to play in a league they are not equipped to play in.

I have had this car for 14 days. When I bought it the salesman could not get the nav to show anything but one major interstate. I trusted (HUGE MISTAKE) that the dealership would make it right. Now they tell me it has to be set at 150 feet to show street names. If youre on the highway going 60 mph - or even back roads at 40 - you wont have enough time to make the correct turns. Had they been honest about the severe limitations of the cars navigation system, I would have NEVER bought it. It would have been a deal breaker. I feel the dealership beginning to be very sleazy about this: Hyundai Great Lakes in Streetsboro, OH. Theyre basically telling me tough luck.I will not take the car back; am preparing to call my lawyer and will scream to the high heavens about this. I was tricked and lied to by this dealership. JUST DONT BUY A HYUNDAI... SEEMS LOTS OF THE DEALERS ARE SLIMY!!

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?

We received a new car warranty with 4 years remaining and a used car warranty which would replace the new car warranty for additional 10 years. We took our car to Merced Hyundai for servicing. They had serviced our car before. I said the engine was making a funny sound. I spoke to the technician who said that Hyundai and Kia engines had been having breakdowns. They begin to work on the car and suddenly they ran into some difficulties. Suddenly Hyundai wanted all kinds of paper work. This went for some time. I mentioned our warranties. Hyundai Corp. said they do have a new car and used car warranty. They could proceed with repairs with no cost to us. Then the nightmare began.Suddenly they couldnt find parts for our car. The mechanics have been wonderful. They have been looking everywhere. Hyundai Corp. seems like they could care less. At this date we are still waiting for parts to complete the repairs. We are senior citizens my wife is 74 and I am 78. We are on Social Security with part time jobs to make ends meet. Since Hyundai said they could not give us a loaner, we have had to rent a car for seven (7) weeks now. This is a small fortune to us. We have had to go into our savings account to pay for this. We are running out of money. We have talked to Hyundais customer complaint service. All they say is that they are working on it?? Lately, for the past two weeks they have not returned any of our calls for updates on our complaint. Regina seems to have disappeared.We are running out of money and need help. WE NEED OUR CAR!! As of this date, they are still waiting for parts to repair our car. Soon we will be forced to file for bankruptcy because we have to pay the $300 a week to rent a car....for no reason since Hyundai has turned their backs on us. We will have to give up our rental because there is no more money to pay for it....so, we will no longer be able to get to our jobs. Our golden years have become a waste and we are terrified!Frank and Joyce

I bought 2 Hyundais in the past 5 years and every time I go to the dealer to fix a problem, they say, Yes it is not working properly, but it still works enough to not replace. This goes for the shocks that wont lift the hatch back up, and the AC that makes a loud clunk sound EVERY time I turn off the car. Dont believe the warranty because they will delay you until the warranty runs out. Tired of their lies!

Single mother of 3 small children. Barely scraping by only to have my Hyundai that is still under warranty blow the engine. Drop it off at dealership and was told a week till they could look at it. It’s been a month! And $1400 in rental car fees that I don’t have! Now I am completely without a vehicle and NO ONE, not consumer affairs, case manager, service dept itself can give me at the very least an ETA on when I can have my car back. Pathetic way to run a company. The guy who sold me this lemon at Hyundai of Fort Myers, the people refusing to call me back at Gainesville Hyundai and Corporate Hyundai who basically just say “I’m sorry” but have no solution. I want to thank you for putting my job on the line and leaving me and my kids stranded. I will never buy another Hyundai again!!

Hyundai Getz, repair of tail light - My partner recently cracked the plastic tail light on her car. Being a Hyundai, she took it to Hyundai in Brighton Victoria and was quoted $250 for the part and installation. It sounded steep so I bought the part from Repco ($60) and replaced it in about six minutes. I am no car expert. My dissatisfaction is that we were about to get ripped off by Hyundai. It makes me wonder why we would take the car for a service anywhere near Hyundai. There was absolutely no loyalty shown to us as Hyundai customers. I am not sure if Mazda or Holden would do the same, but this performance of customer service was appalling.

2011 I bought one of the first Equus. I loved & enjoy driving that car. On Oct 3 I went to Lehman Hyundai Subaru, Inc. to lease a Sonata and have to inform you all that in all my long business life (I own a limo company in NYC) I never been treat so badly. Im still waiting for a check $1950. Im still waiting for a regular plates. Im still waiting for a receipt on who they deliver my car. I lost so much time chasing people at that dealership that I will place a formal complaint to every agency in USA that I will find.

I have a 2017 Hyundai Tucson that I purchased brand new, had about 15 miles on it when I drove it off the lot. It was ok for the first almost 4 years I had it. This year in March my car got towed into Hyundai on Industrial Hwy, East York PA because it wouldnt DRIVE with my children in the car. My oil light was on, my fiancé is very, very good at keeping up with oil changes and checking this POS car. For the last year it had been leaking oil. It was never a lot but no car should ever leak oil. So Hyundai calls and tells me that my 4 year old car needs a new engine and that I have to prove where I got my oil changes because it was under warranty still (THANK GOD). So we did all of that and got a new engine in and didnt get my car back until July 2021. Ok so its now November 11, 2021 (FOUR months later) and my car is leaking oil not a little but a lot of oil and its not driving right. SO PLEASE PLEASE save yourself the ** and never ever ever buy a Hyundai. These cars should be taken off the market!!!!

I purchased a 2013 Sonata in October of 2013 and could not have been happier with the car the first 18 months of ownership. However, in June of 2015, my cars hybrid alert came on when I put the car in park and the car locked up and would not turn back on again. I had to have it towed to Sacramento Hyundai where they kept it for the day, then gave it back saying nothing was wrong with it. Two days later it did this again and again, would not turn on. I had it towed to Roseville Hyundai because this was where the hybrid specialist worked. In the end, I ended up bringing my car to Roseville Hyundai (about 40 minutes from my house) a total of 4 times. Each time they fixed something on the car but the car was never actually fixed and would break down again 1-2 days after I got it back.During this whole time wasting process I was always put in awful stock rental cars after having to wait at numerous car rental shops after I was told by the dealership that there would be a rental waiting for me (there never was). I have had my car sitting at the dealership, untouched for over a week with no contact by the dealer while they decided (or corporate decided) what they wanted to do next. I was told time and time again that this was a one in a million occurrence, that these things NEVER happen with new Sonatas. After doing my own research on other new Hyundai owners experiences, I beg to differ. It seems like these things happen quite often with the newer Hyundai vehicles. Hyundai Motors eventually decided to stop allowing the dealership to spend any more money trying to fix my car (the dealership was not allowed to swap in a new transmission or engine). So they ended up just turning off the alerts - they didnt tell me they did this but it is quite obvious this is what happened since the car is running the exact same, power and acceleration issues, just no more hybrid alerts. Kinda suspicious. So once I got the car back this final time I began dealing with corporate which has been the worst experience I could have ever imagined. I talked to a live person probably a total of about 4-5 minutes throughout the whole lemon law process that began at the end of August.Leaving a message with Hyundai would result in a call back in 5-7 days. It took the representative over a week just to ASK the dealership for my repair records. And then a couple more weeks before she sent everything in to corporate while I was calling her constantly trying to get updates on the whole process, only to be ignored.. They have a certain number of days that they legally need to respond to lemon law cases and they definitely push this to the very last day. I figured driving a dangerous car that was now having issues getting onto freeways and accelerating from traffic lights would get them to respond to my concerns quicker, but they could have cared less. Once I finally received a letter. I was offered a buyback, not a replacement since this is not required by law.Hyundai only does exactly what is required of them by law (quite often they dont even go this far I have heard) so that they are able to pay as little as possible for the broken car that they sold you. This awful experience that I have been going through should require some sort of human response from the company instead of just 1 actual semi-informative voicemail from the representative (just saying that they would not be giving me a replacement vehicle) and ONE letter from corporate.This letter with the buyback deal had no actual numbers. It just stated that I would be charged some mileage fee for each mile I drove the car (that I had to research myself to figure out since no one from Hyundai actually talked to me). That they would not be reimbursing me for any money that I put into the car... So too bad you loved this car and did everything you could to keep it running properly and looking beautiful... And that I would be charged for any damage to the car. Then they asked me to sign and send it back to complete the process. How do I know what they consider damage and how much theyll charge for it? On top of that, all the extra money I put into the car would be ignored - tinted windows, 4 brand new tires I purchased just a week before all this went down, the $400 maintenance at 35K that Hyundai forces you to do so this warranty can be upheld, etc. On a more personal note Hyundai could care less about the time, energy, and work time lost in this whole process to drive the broken car back and forth to Roseville (when it was driveable) and all the time spent at rental car businesses... The mileage penalty being forced on me causes the $350/month payment to basically go towards borrowing this car for 2 years when I had wrongly assumed that I was in the process of purchasing the car and that my money was going somewhere, and now I am left with nothing. The buyback that Hyundai offered would not even cover my down payment I had made on the car, let alone the monthly payments for the past 2 years. In the end, I would love for this company to just fix my car or give me a car that actually works. My family and I have owned Hyundais for years and have loved the cars and always said nothing but good things about them.But this is our first new Hyundai and we have never had to deal with the actual company until I unfortunately purchased a lemon. The Hyundai corporation is horrid to deal with and does not care about the satisfaction of its loyal customers. I should have researched the reputation of this company before purchasing the car but naively I had faith in Americas Best Warranty to take care of me if anything should go wrong. Reading other peoples reviews on this company and how they have dealt with consumers and their warranty it seems as if this happens quite frequently. Hyundai will do everything in their power to get out of honoring their warranty and if state laws force them to do something, they will be sure to do as little as possible no matter what their loyal customer has gone through. This will definitely be the last Hyundai I ever waste my money on.

The car is very durable but it makes noises on transmission changes especially when the eco boost is on. The dealership I went to was great. The salesperson was very knowledgeable on the car and the process was easy. The car was everything I was looking for with a little bit of an upgrade. Some things werent clear like how to update the nav system. The touch screen is not very responsive depending on if you are the driver or the passenger. The eco really does save on gas but it makes the change even slower when speeding up or slowing down.

Leased a Hyundai Sonata 2013 and after 3 years, returned the call, and was hit with a disposition fee of $400, plus tax! No one ever told me about it, so I called Hyundai Finance and was told too bad, you must pay today or it will go to a creditor. So I asked for a payment plan and they said no, too bad on you. Now waiting for a manager to call! Never will buy/lease a Hyundai ever again!

A swamp-like smell was coming from ac. First time tech changed cabin filter; smell got worse. second time they cleaned out ac system with a chemical. smelled chemical for weeks & then mold/mildew odor retd. So third time they performed a neutralization & deionization which resulted in an intense foul citrus odor. fourth time they installed a frigi-clean evap foam, new air filter & deodorization of vehicle interior which has resulted in another intense foul odor causing breathing problems.These foul odors were making me ill giving me a headache, burning eyes, throat & allergies & asthma. I told them from beginning I have these medical issues. after the third try I was told by service mgr troy that they had done all they could to resolve problem. after confronting him re: my displeasure he said he would call his people at Hyundai to see what they wanted to do. Next thing woman who sold me car is calling me??? I bought this Hyundai elantra 2013 new in 5/2012. I said I wanted to meet with the owner of Hyundai dealership. I had an appt on Sat to do so. I arrive on time Sat & am told by saleswoman owner left at 3 pm day before & will not be in. I was livid. So now general mgr comes out to talk to me in a private office & then the service mgr joins us & listen to my complaints & then tell me they have another procedure (4th one) that will take care of problem. They gave me a loaner where previously I had been refused one when requested. I work full time & have been inconvenienced many times having to take days or half-days out of work or inconvenience someone to take me to drop off & pick up car to be serviced b/c I was never told until recently they had a shuttle service.I have filed a complaint with Hyundai complaint center; waiting to hear from regional office & have also filed a complaint with the better business bureau. Unfortunately my car is paid for or I would park it on dealership doorstep while I filed complaints. the car looks beautiful on outside but like some people looks are deceiving & rotten on the inside. This car is a lemon. I want a new car or my $ back. I have two friends who purchased a Toyota car the same time I purchased my car. they have not had this problem. Im totally angry & frustrated & feel like they are jerking me around & know this car is a lemon.

Static shocks from leaving vehicle - I am receiving stack shocks from exiting my 2009 Elantra. I have had a strap added to the vehicle (did not stop shocks). It is not harmful but very annoying.

Who sells a $45,000 vehicle in Canada where you cannot lift the passenger wiper to clean snow or ice much yet prevent wiper damage in icy weather? I was told that in order to lift the wipers you have to turn on the wipers and turn them off when they are halfway up. Now not sure if you have tried to do that in an ice storm but it is not possible to move the wipers.

2013 Hyundai Sonata - Defective Steering Wheel Locking. Few weeks ago, my sister suffered a fatal accident caused by a defective Hyundai Sonata steering wheel locking while she was driving on the highway. As a result, she suffered a severe vertebrae injury, taken to a nearby hospital in an ambulance, hospitalized and treated for days, and has only recently started physical therapy. Medical bill and treatment costs till now well over $100K, even with health insurance. Inability to work for over 6 months. Immobility and discomfort. The list goes on and on. Anyone else in this unfortunate situation or has heard of similar accidents caused by a defective steering wheel? What do we do? What can we do?

I went to buy a Hyundai Elantra and after haggling over the price I was guided to a used Hyundai Elantra. I was interested in MPG and this used car had some remaining warranty and looked pretty good but they still couldnt get it to a price I could afford. So they asked if I did have a trade. I told the salesman I had a 2004 Civic which is not running, motor frozen. They said thats okay and added it as a trade to bring the financed price down to what I could afford.We sealed the deal after a full day of bull**. Three days later, the dealer called me and said its not a deal. They would not mail the agreement to the main office. I am so angry with Hyundai after being a previous owner of a 2010 Sonada. I will not go back. I was going to contest this reversal of signed agreement but I would have had to get a lawyer and I couldnt afford it. I now tell anybody that will listen to not buy at City Hyundai of Tallahassee, FL.

Our 2011 Hyundai Veracruz is at the dealers now. Recalled item was handled previously and failed. However, they say they only fix once - so want us to pay $900+ to have same issue handled. Valve cover gasket allows oil to leak onto alternator, which then fails. Our car is STUCK in Hendersonville because we cant pay for the repair. On our 2011 Hyundai Veracruz: If there was a recall and it had been fixed correctly, the issue should be solved. It is not and the alternator has failed again. There seems to be a manufacturers defect and that is what should be fixed.

First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.

I have leased two Hyundais in the past 5 years and just paid one off nearly 2 months ago and Hyundai Finance still has not provided the title. I have called over 50 times (if you count all the times I was hung up on due to their hi-tech phone system). The buyer of the car is demanding his title and rightfully so. They keep telling me it is in the mail. They have great cars/SUVs, the worst service ever! I have been lied to every time I call. They said this time the title will arrive on Wed. 12/5/12. They told me yesterday they would give me a tracking # and when I called today, they explained, It was sent out in regular mail, sorry. Its unbelievable.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

I bought the car in November of 2010, and its been a bad experience since having thought of buying the new car from Hyundai. My car has been taken four times for A/C problems to Hyundai, but still the same problem persists. Secondly, the car is has started to get rusty within nine months time, and there was no one from Hyundai to talk to with authority.

There is an existing problem for about 2 3 months and its not getting better. There is a burnt smell when the heat is on, dewy film on front windshield. I can clean the windows and its back in a few days. I constantly need to drive with the windows down for fresh air and unable to have passengers due to health and safety concerns. The problem seems to be coming from the vents on the dashboard (right below the windshield) regardless of whether the heat is on or off.I tested my theory by covering the vents for 2 days while driving and the symptoms below decreased. So the vapors that are causing the problems are coming through those dash vents which make sense considering the above problems. I turned on the defroster on 5/8/13 after the car sat all night and smelled antifreeze for about 2 minutes from the dash vents. Also I did some internet research and found some common themes with the 2012 Sonata GLS: PVC collapsing and causing fumes; vapors to back up inside the cabin; antifreeze vapors coming through the dash vents. The vapors/leaks were not detected through the pressure test, they were found through a manual check.Symptoms experienced by driver and/or passenger in vehicle are: dizziness; extreme eye irritation and burning; headache; taste buds dull out and when they return hours later, its almost a sugary taste; nausea.

Bought a loaded $35000 2010 Sonata in the spring of 2011. Loads of minor things wrong that were never resolved. In Jan 2013, timing belt blew through three sections of the engine. I had a rental for a month and got my car back with a new engine - an engine which they said had to come from Korea which is why the repairs took so long. An engine which the dealership refused to warranty. Forward to spring 2016, the 3 year old engine is now leaking - who knew that Hyundai engines have what the staff called a liquid seal which breaks down over time and cars dont last like they used to. A liquid seal? So every Hyundai owner can expect a $1000 repair around the three year mark to repair a leaking liquid seal. Now that does not sound quite right. We have calls and emails in to the elusive owner of the dealership. I had a Toyota for 16 years and it never gave me a stitch of trouble. Hyundai - never again. Ball joints are wearing, needs all new hoses and brakes all around. Might get rid of it.

Incident: vehicle (2016 Genesis 3.8 AWD) completely lost throttle power in the MIDDLE of a busy road. Fortunately no property or personal damage occurred. Car was towed and ALL rentals from local dealers were out secondary to Sonata recalls. Defects were found to be throttle body and actuator. Reason for the complaint: 1. Vehicle was purchased brand new, less than 40K and 3 year old vehicle shouldnt have such a defect. 2. Since all local rentals are out, Hyundai/Genesis did not take the initiatives to offer customer with an alternatives and follow ups are very slow and ineffective. Hence the complaint, and shame on their boast of 100,000 warranty guarantee.

I have had issues with the transmission not shifting properly when pressing on the accelerator. I have taken it back to the dealership several times and am always told that it is their new transmission and is normal. Finally, they said they had a reset they could do for it, this seemed to help for about a week. After this things got worse, it not only went back to the chugging with the transmission but also lost power when accelerating from a stopped position (like turning in front of oncoming traffic). I would pump the accelerator for it to finally go. I filed a claim with Hyundai, finally got a call from them and was told to take to dealership, of course they found nothing wrong, everything is working to “their” standard, and that it’s just their new transmissions. I said I had another vehicle (Not Hyundai) that has this type of transmission and it doesn’t do this, she said, Well. This is Hyundai Transmission. I am beyond Frustrated and Disappointed with Hyundai products and Customer Service! I will never buy Hyundai and will and have recommend everyone to NOT buy Hyundai!!!

I bought a 2013 Hyundai Elantra For $8999 with 83,000 miles on it in January 2018. Today is March 20, 2018 and the car needs a new engine. They will not replace the engine. I took it to Morrie’s Hyundai to fix and they refused to fix it saying Hyundai corporate refuses to fix the engine because I am 2nd owner of the car that the 100,000 mile warranty does not apply. Who has allowed them to make and sell cars, take peoples money and not honor the warranty. It’s a crime that needs the law to look at this. I have a car loan on a dead car not even worth enough to trade for another. I want the engine fixed or my money back or at least replace the car.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

This is our 4th Hyundai, second Tucson. You have lost a customer. This 2017 limited Tucson turbo is terrible... the transmission is awful... hesitation, jerking. I have had it to the dealer several times to be told “nothing is wrong”. They tell me they are aware of the problem but until Hyundai does something to fix the issue their hands are tied. I’m sure there will eventually be a huge lawsuit and then... Hyundai will say bye-bye! So sad!

I have a 2009 Sonata with leather seats and 56,000 miles. It’s still under the so-called bumper-to-bumper warranty. The leather on the drivers seat is cracking and peeling (the same thing happened to my 2007 Elantra). The dealer said it was a wear item and not covered by warranty. I asked them to show me where in the book does it say this, and they pointed to a short sentence that says any wear item is not covered under warranty. They told me Hyundai has a list of not covered items. I called Hyundai to complain and the first thing he said is We have an extensive list of items not covered by our warranty. Wow, it would be nice if they put this in the customers warranty information. He put me on hold, and then came back and said that seats and upholstery are not covered by any warranty, not even for one day for new vehicle. It would also be nice if they told the truth in their advertising. They use the warranty to sell their cars, but they are in fact lying about their warranty coverage.