I have had my Veloster for 1.75 years and in the last two months, it has been in the shop now two times to have the fuel pump replaced. This time, a week while the tech talked with the company tech because they didnt know what was wrong, decided to replace the fuel pump again but mentioned it had two fuel pumps. I cant find anything about a second fuel pump. I am really concerned as it at times wont go over 20 mph and this good be very dangerous on the freeway. I love the car but not real happy about this problem which is now become reoccurring!

Problem after problem. First I replaced starter, ok nothing major then engine replaced metal in motor then upper and lower hoses. Now a month later valve body assembly which cost 3000 to repair and did I mention still have car note 2011 Hyundai Sonata. I was loving the car until all of this.

I leased a 2021 Hyundai Kona EV from Hyundai November of last year. The vehicle has been giving me issues since, constant dashboard lights and issues with the electric vehicle system. After attempting to charge the vehicle at home, the vehicle would not charge at all. This occurred on January 28, 2022. I anticipate the issue would be due to weather and did not drive it for a few days. On February 1, 2022 I attempted to drive the vehicle and it would not pick up a charge. On the dashboard a check engine light displayed (Check Electric Vehicle System). The only charge left on my vehicle 19% of battery, roughly 58 miles of distance.I contacted the dealership and explained my issue, and they stated I would have to tow the vehicle to their location, and incur towing fees at my own expense. I then contact a dealership that was much closer, and they scheduled me for service on February 22, 2022. After dropping the vehicle off, the service advisor contacted me 9 days later and explained to me that the vehicle has an issue with the electric vehicle system. He also advised me that the electric vehicle battery must be replaced, and the time frame for replacement is 5-7 months.I contacted Hyundai Corporate and explained to them the issue. I advised them that I would like to have the vehicle purchased back from Hyundai due to its defect since the vehicle can not be repaired in a timely manner, and has a defective issue. I also explained to them that an issue with the battery concerns me, and I do not feel safe charging the vehicle at home knowing there is an issue with the battery, and there may be an issue with the replacement battery as well. The safety of myself and my family must be taken into consideration when dealing with an issue on a vehicle that is plugged into the electrical system of my home. Hyundai advised me that there is nothing they can do, and I am stuck with this vehicle. This entire situation has been an unforeseen nightmare.I am at a lost for words at the experience that I have had with Hyundai Motor America. This is a new vehicle with roughly 5,000 miles, and I am being forced by Hyundai Motor America to continue to remain in a lease for vehicle their own employees have told me could be many months to repair. Hyundai Motor America is refusing to assist me in the matter knowing that the vehicle is a lemon, under New Jersey lemon law. I highly suggest anyone reading this to rethink to do business with Hyundai Motor America.

Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.

I leased my 2015 Sonata Sport in Feb of 2016. It had been a service loaner and had almost 5000 miles on it at delivery. After about six months in Aug of 2016 my car would not start and I had to call Hyundai Roadside to jump it. I brought it into the dealer the following week. They tested the battery, said nothing was wrong, and suggested I did something to cause the battery drain. Well, I continued to have the problem and brought the car back to the dealer in Nov of 2016. This time they said the battery was bad and replaced it. Even after replacing the battery, I continued to have the problem and brought the car back to the dealer in Jan of 2017. This time they blamed the problem on the Allstate insurance device I have plugged into the car and they said the battery was bad too. So they replaced the battery for the second time and I had the Allstate device replaced.I continued to have the same problems. I brought the car back to the dealer the following month and they said they could not replicate the issue and found nothing. It seems that my vehicle battery dies when I dont use the vehicle for a period of time – often 1.5 - 2 days, but it has died from sitting unused in as little as 22 hours. Since I continue to have this issue without any real help from the dealer, I contacted Hyundai consumer affairs in April of 2017 and they have been slow to take any action. I did not receive any actionable info from them until 2 weeks after I first called... They called the dealer I had been working with and the dealer told them they thought the issue was the insurance device (even though they found no problems the last time I had the vehicle there, with the device plugged in).So my Hyundai case manager told me they could not do anything until the insurance device was ruled out as a cause. I removed the device and purposefully did not drive the vehicle for a full day and surprise, the car was dead. So I called my case manager at Hyundai and told her what happened and that the device could be ruled out. Now she is checking to see if or when (her words) a Hyundai specialist can look at the car. Hopefully, it wont take another two weeks to find that out. It seems Im not the only person with this issue as a couple other reviews very recently indicate the same problem on the same year/make/model and with even the same time frame the problem began! I guess its time for me to find a lawyer too.

My 2005 Hyundai XG350L air bag light stayed on within a year of purchasing the vehicle. Every time I took it back to the dealer, they always say that they fixed it but it would come back on a few weeks later. Sounds like they were just resetting the indicator light. Since Im now out of warranty, Ettleson Hyundai wants $2000 to fix it again.

Last night my 2011 Sonata would not start. I tried to get a jump start but was unsuccessful. I had it towed to the Hyundai dealership where they told me I needed a new starter. It was not under warranty. I always get my scheduled maintenance done and recently had everything checked. I have about 72,000 miles on the car. I was charged $405 total. What really bothers me is that the tow truck guy told me that he picked up 3 other Sonatas this week with the same problem. This may be a recall issue. Also the passenger seat is way too low.

I am late in updating this review.The Hyundai dealer found issue with rear coupler on inspection. I had to take the SUV back to the dealer a week later as they had to order the parts.The Correction comment states - Replaced 4WD Coupling Assy - listed at $549.50. It was all covered under warranty so I did not have to pay for anything.

I bought a 2020 Tuscan Ultimate on Saturday 5/23/2020 from Crain Hyundai Fayetteville and the salesman could not find the navigation SD card and said come back Tuesday and we will have have it for you. I came back on Tuesday and they had one but it didnt fit. He said, I will have to order you one and when you bring your car in for the window tint I will have one. Well took it in last Friday and no SD card. Asked about it and was told they would try and find one if they can. At that point am up set and contact Hyundai directly for one. They give me the navigation company number to call and I did. They were willing to sell me another one. I said no thank you. I want the one I already bought. I called Hyundai consumer affairs back and talked to a case manager named Vanilla and she stated she called the sales manager and he would take care of it and that was all Hyundai was willing to do. 3 week after I bought my Car still no navigation or Blue link due to navigation not working. I filed a Better business bureau claim and got a call from the customer relations manager from the dealership. Found out the SD cad was never ordered and that he personally would make sure it was done. Bottom line Hyundai didnt care and to me it will be the last one I buy. Hope I will get the cars features working one day as they should.

I have dealt with corporate for over a year to try and get the power of attorney to do a state to state transfer and they lied each time by saying that someone else mailed it to me to shoo me off the phone and caused me to have to get a ticket from the police due to their negligence and disorganization. I was unable to ever get a power of attorney until I called corporate several times and explained that this was a breach of contract by not sending me the necessary documents. I will never again lease from this company and I wouldn’t recommend to anyone.

I love the Remote Start feature that Hyundai Blue Link provides. I think its very overpriced. I also dont like that to get the Remote Start that I have to get the other packages which I dont use. It would be nice to just have the Remote Start feature. I also dont like that the max time for the vehicle to be started is only 10 minutes. It would be great for the customer to extend the timer beyond 10 minutes especially living in a cold climate state like I do. When the timer expires for the Remote Start, why dont you receive notification like you do when the vehicle is started. Also, I dont like it that it flashes the parking lights, they should give the option for the customer to turn off that feature or go to a solid parking light if so the customer chooses.I purchased a 2015 Hyundai Elantra and received the Remote Start package for a trial period. It was set up by the dealership. I didnt know why they needed my credit card information, I found out why. They auto billed my card after the trial period was over without notifying me. I asked why I wasnt notified and they didnt have an answer. I told them that I only wanted the Remote Start option and they said that I had to get the full package to get the Remote Start. Almost $300. I liked the Remote Start that much that I didnt cancel the service of which the Remote Start is the only thing I use.The next year, I purchased a 2016 Tuscon, same thing with the Elantra happened with the Tuscon. I called Blue Link and asked them to sync my two accounts, the agent told me she had done so. When I tried to start my 2015, the app prompted me to call Blue Link. They told me that the subscription on my Elantra was cancelled. I told them that I had another two months left before renewal, she verified that I was correct. I then asked her why was my service cancelled and she said she didnt know. She got a supervisor involved and he said the same thing.Granted, the 2015 is a Generation 1 vehicle and the 2016 is a Generation 2 vehicle which is two different departments. Why arent they combined, I dont know. I told them to turn on my service for the remaining two months that I have left on my subscription, they said they couldnt do that. They said I had to renew my yearly subscription. I asked them why because my service was not scheduled for renewal for two months and that it wasnt my fault that they screwed up. They said that their computers would not allow them to go in and turn on the service without the renewal of my yearly subscription. Being unsatisfied, I told them to renew my subscription which got prorated to the date that I purchased the vehicle. They told me that for my troubles that they would give me a discount on one of the packages one of my vehicles. They assured me that this mishap would not happen again.Which brings me to this years renewal, the so-called discount wasnt a discount, they extended one of the packages on one of my vehicles which knocked my packages out of sync, again. The sent me an E-mail stating that I would have to pay almost $20 a month for the next two months to aligned the packages. On the day that they were supposed to pull the money from my account, my Remote Start package was cancelled and when I called Blue Link, they said I had insufficient funds. Which I found ridiculous because I verified that I had several thousand dollars on that account. I even signed onto the Blue Link website to verify that the billing information was correct and it was. Besides, they had just taken out $297 from my account for my other vehicles renewal of which I wasnt notified. I asked them why I wasnt notified and again, they said that they didnt know and they were going to pass me onto their website department. They are currently investigating why I wasnt notified, I am not going to hold my breath for a response, lol. The agent asked what would it take for me to be a satisfied customer, I said, Free service, I knew that wouldnt fly. I asked her to turn on the service for the remainder of the two months I have left to sync my accounts, of course, just like the year prior, they said it couldnt be done and that I had to renew my yearly subscription. I didnt. I am so frustrated with Blue Link right now but I love their Remote Start feature. A few years ago, I tried to have Car Toys to put an aftermarket remote start system on my vehicle and they said that because the vehicle has a factory installed remote system on the vehicle that they couldnt do it. This was three years ago. I am going to revisit this option and see if it can be done. With the Remote Start feature I had on my other vehicle, it had way more features than Blue Link has and for cheaper. You figure with as much as they charge for the service that they would be one of the leaders in the game.I gave this review only 2 stars because I love the Remote Start otherwise it would be one star. I dont think Blue Link even cares about their customers, they know we have to use this service if we want it, especially being in a cold climate state. If they were smart, they would find a way to be able to modify the field to change the renewal date to maintain the subscribers they have right now. I will be looking for another car company where I can have more flexibility with this option. So it will be goodbye to Hyundai even though I like their vehicles. My Tucson was the 4th Hyundai I had purchased, yes, this is a deal breaker. If I can find a go around, I will. Thanks, Blue Link. Step up your game.

First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.

I purchased a 2011 Hyundai i20 in May this year. Ever since I purchased the car, I had to send the car back in to Hyundai after a week to get a new clutch master cylinder. A month after, I took the car into Hyundai as the accelerator on the car was getting stuck and jolty (not normal or safe). Hyundai replaced this for me. But after 2 months, the problems started again. I took the car back to Hyundai. I advised them of the occurring problems with the car and Hyundai just lubricated the accelerator. While Hyundai had my car, I took the time to re-test drive another Hyundai i2o from the dealership in Roseville. I explained to the dealership the problems I have with my car. When we took this other Hyundai i20 for a drive, I straight away noticed that the drive of the car was better and smoother. Plus, the whole clutch and accelerator on this car was perfect. When I called the Hyundai head office to advise them of all the problems I have had with my car and the massive difference I felt in the drive of the test drive car, Hyundai advised that they couldn’t do anything about my car. But they told me to keep sending it back to Hyundai each time the same problem occurs. This is not good enough answer. I don’t feel safe driving a car that keeps having the same problems over and over again. I think Hyundai should be replacing my car or should refund me the cost of the car. I would buy a car through a different car company that is reliable. I never expected to have a brand new car with this much problems. Now my car is making tapping noises from the motor. I don’t know what else to do. This car is stressing me out. I can’t keep sending this car back each time this happens. My previous 1979 Chrysler Sigma, which is 31 years old, never had problem like this. The only thing I ever had to replace on that car was a set of brake pads. Please help me. Thanks.

I purchased a new Hyundai Elantra with hands-free bluetooth . We cannot use it because our cell phone will not stay paired to it.Hyundai cannot tell us what cell phones are compatible and can offer no solution to the problem. Spoke with dealer and Hyundai . Seems they have a system which can’t be used..

I have a 2012 Sonata that had less than 80,000 miles on it and the engine completely blew. I found out that my cars motor was recalled so I contacted Hyundai and they brought my car into the shop. They paid for my new motor and even for my rental car for the weeks I was without my car which is very generous and I am grateful for, however the customer service since has been terrible.My car was taken into the shop in September and was returned in November. I was told November 7th that if I sent in a picture of a monthly statement and proof of registration they would reimburse me for the months of September and October because my car was in the shop those months. I tried calling the number of the representative I was given 2-3 times a week just to get an update with no answer once. I emailed the customer service line which took 20 days to respond saying the sources of what I turned in (the exact items they asked for) were not good enough for the reimbursement to go through.It is now December 9th. I STILL have not heard from my representative and still have not heard if I will even be getting a reimbursement with what I sent in. Its just very frustrating. In addition when they replaced my motor they also replaced my BRAND NEW starter as well and will not reimburse me for that even though it was only a couple days old. Will never buy a Hyundai again.

I was recently involved in an accident whereby my car was hit so hard that my tire burst, all 4 doors terribly damaged and my right fender, front bumper split, my radiator bend BUT THE AIRBAGS DID NOT DEPLOY?? It does help Hyundai concentrate so much on having a car on the road that is economical but NOT SAFE.

I purchased a new 2019 Hyundai Accent in November 2019 at Genesis of Cherry Hill in Marlton, NJ. This car is a piece of junk, defective, and unsafe to drive. Hyundai provides a car buyer with a 10-year/100,000 mile warranty; not because they stand by the quality and workmanship of the vehicle, but because youll need the warranty to have the car repaired. My car has been in the Hyundai Service Shop for the same problem four times since I purchased the car. The car constantly pulls to the left. You must hold the steering wheel for dear life; otherwise, you could have an accident. On 1/2/20 Hyundai Service adjusted the steering wheel sensor. Within 8 days, 1/10/20 I had to return the car to Hyundai Service for the same problem. Now, Hyundai Service determines the car needs a 4 wheel alignment and another steering sensor adjustment. On 5/19/20 the car was returned again to Hyundai Service for the same problem and the technician determines the rear solid beam axle and left and right front lower control arms must be replaced. Hyundai Service had to order these parts, so now a 4th trip to Hyundai Service was required to fix the pulling to the left. I dropped my car off on 6/1/20 and went to pick the car up on 6/10/20. I test drove the car in the presence of 2 Hyundai technicians and the service manager. After all this work done on the vehicle my car still pulls to the left. Hyundai Service had the audacity to state that all Hyundai Accents may perform the same way, really. Hyundai also indicated that the car passed their testing protocol for driving 40 mph and was deemed as a fixed vehicle in their eyes. However, on my road test the vehicle failed at 40 mph and at greater speeds. Hyundai Service has failed to address my complaint about my car and the car was left at the dealership. I have been making payments on this new car which has spent more times in the shop than on the road. Consumers should think twice on purchasing a Hyundai whether for yourself, your spouse, or child. Your safety is at risk each time you get behind the wheel of this car.

I am a disabled Veteran who purchased a 2011 Hyundai Santa Fe from a dealership in Lawton Oklahoma and long story short, my girlfriend was driving her niece home in my new truck and the back axle snapped which caused the brakes to not respond and an accident was a result and thank God everyone was alright, The accident happened because She was driving towards a four lane intersection and she heard a pop and began to loose control of the vehicle, she never managed to get control before she was struck by another driver on the same side that the axle just snapped. She heard a the tire pop after she was hit in the intersection along with her niece that is a toddler in the back. The reporting officer gave my girlfriend a ticket saying she failed to stop at a red light, Instead of the truth Vehicle Malfunction: My insurance company adjuster said that he can tell by the dent in my rim the tire exploded after the accident. Hyundai has had me waiting for them for almost 5 months of payments plus insurance and told me since Im filing the complaint I cant fix it until the claim is fully investigated. Im still waiting and this has ruined many things for me these 4/5 months, not having a vehicle. Ive been very patient but this has been a huge inconvenience and I no longer want my vehicle. I feel my Truck is poorly made, and unsafe, and I cant be paying for a vehicle that just sits in my yard. Not to mention all the court cost due to the ticket!

My 2017 Hyundai Tuscon I originally leased but ended up buying it when my lease was up. It was about a month later in December the engine/transmission went. I took it in the service department. Took 3 days to look at it but determined metal shavings were all over the motor and it needed to be replaced. Thankfully still under warranty. I then asked for a loaner and a manager in the service department told me they dont do that. I ended up going to Enterprise for a rental IN DECEMBER. I called every week for six weeks asking for an update and I was told they were waiting on a part. I then asked to speak to a manager as I was out money for renting a car for six weeks and another manager in the department said, Yes we have one. come pick it up. I get there and I was told they didnt have any more cars to loan out. Obviously I threw a fit as I turned in my other lease.By now it is MARCH and they still have not communicated when my car would be ready I quit calling weekly and went straight to Hyundai Corporate where they opened up a case and gave me a case manager. He was not that helpful at all. It didnt speed up the process of me getting my car back. I finally got my car back March 30th and my paperwork to turn in for reimbursement and I was told a week or so later the paperwork that the dealership gave me was not enough to warrant a reimbursement. I resent the paperwork 3x and emailed and called since they will not return my emails or calls. I would NEVER deal or buy from Hyundai again. There are too many other nicer cars and I am sure easier people to deal with than Hyundai. I will now go a step further and file civil action against them. The car was under warranty. I should be able to get my money back and they should have communicated better!!!!

I leased a 2015 Hyundai Veloster back in July and since then I had nothing but bad experience with this car. Currently it sitting at 5897 miles and already I had to do an alignment. At 2157 miles I caught a bubble on the right front tire and went back to the dealer where I leased it. Right away they told me its my fault. The warranty I was talked into getting at time of purchase was not valid for that work. I was super upset. I know what the man said real clearly. Wow talking about standing behind your product which these people DONT do. Now currently Im having back camera and connecting problem with Bluetooth. I been wanting since September about feeling unsafe about the handling while driving to come with an agreement to trade the car for another Hyundai. I will NOT GET ANOTHER HYUNDAI EVER. I cant believe I have to drive this car like a 80-year-old woman. It take bumps hard. I have to worry about not getting another bubble on the tires. Also when driving over 40 miles an hour car tends to fishtail. Oh well I guess for the next two and a half years I will be making a long service record of this car and well be bringing it into the dealership for every little noise that comes out of it. I wouldnt mind spending a little time at the dealership with free Wi-Fi and free donuts and free coffee. Hyundai is forcing me to stay a car that I feel unsafe with so I will be doing my part and giving them a LONG CARFAX service record. Lets see how they will sell the car after me.

Major problems from the start. Gear shift stopped working- froze in park- covered by recall. Steering column locked and had to replace. Our expense. Electrical issues - brake lights would not turn off. Now the engine failed. Burns oil and rod knock with no warning. No oil light ever came on. Told by dealer we need a new engine - was told problem is because we did not change oil regularly. Hyundai refuses to cover because I cannot produce every oil/filter receipt (sometimes had private oil change). They said it would cost $5-7000 to replace. Had it towed home and we are trying to decide what to do. Found out online there is an investigation into class action suit for engine failure by Chimicles & Tikellis. Will NEVER buy Hyundai again and will NOT RECOMMEND.

After my tire going flat on the 405 freeway I called Hyundai roadside assistance and they told me it would be an hour so I waited. While waiting received text with tow companys telephone number that would be servicing my car that after an hour had not arrived only to tell me that they had cancelled the call with Hyundai because they did not service that area. Calling back Hyundai roadside assistance they told me it would be another 90 minutes. What? Why do I have to wait longer because of their mistake? Should not punish me for their mistake. Should service in order of calls received!!! Never again will I use this service. Part of the reason I purchased my Hyundai was the roadside, big mistake. Should have stayed with AAA.

I really think this should be a recall. I already had to take it to Hyundai once when I first got the care, and now the airbag came on for no reason. This is a safety issue. I am driving the car with the airbag light on because I cannot afford to have it fixed again.

Will try to nickel and dime you upon trade in. Very rude customer service reps especially Michelle will try to talk down to you and not divulge related information for a lease. Myself family and friends will never purchase and or lease a Hyundai in future.

2012 Tucson 36,000 miles purchased new. Danbury Hyundai Danbury, Ct. Car brought back to Dealership X3 for 4 issues. Brakes, seat belt not retracting, overhead lights and dash door open light comes on intermittently and Bluetooth disconnects intermittently. On the first visit the service department could find nothing wrong with the car. On the second trip they fixed the drivers side rear brake but could not duplicate the other 3 issues. Then they said they could not warranty the items they could not duplicate. Car still has all the same issues and they will not return my phone calls. Very unprofessional!!!

I am on my 4th consecutive Hyundai, and for the most part find them to be good value. BlueLink, on the other hand has changed my opinion of Hyundai. The customer care service, which is required to get any other service, is not valuable and Ive never used it. I paid over $3K extra for a package with push button start so I could take advantage of the remote start feature. Its ridiculous that I have to pay $200/year to use this. I would actually be much better off to pay to have a remote car starter installed. Id do this if I hadnt paid so much for the push button start feature. Ive tried calling Hyundai to see if they could offer any sort of promotional rate, especially considering that now new owners get 3 free years of BlueLink. I tried calling BlueLink customer service on several occasions and hung up after being on hold for over 30 min each. Finally, after a 45 min hold I got through and the rep was able to offer me absolutely nothing. I let him know that when I trade next time, I will be inclined to consider something other than Hyundai.

My brand new 2011 Hyundai Sonata 2.4L GLS engine blew up at 18,000 miles on I-10, 670 miles from our home. We had the car fully serviced prior to our trip, 10 days to be exact. This was the second long, distant road trip with this new car. We almost lost our lives. What saved us was an exit we were approaching at the time and experience driving. It sounded like parts were flying in every direction.This story would not have gotten out, if we were dead. But, we are alive, well, and ready to tell the world our story. Upset and confused at that moment the car stopped, we just could not believe that a brand-new car would blow an engine. We called the Hyundai consumer care department for help. We were interrogated before they asked me, Where is your exact location? My cell phone battery could have died before they got our location. You would think that in this day where computers rule the day, all the information would flash before them after we gave them the ID of the vehicle and name of the people calling would be sufficient to start the ball rolling. No! She asked for my ID then my driver license, then the ID of the vehicle, then the registration. I had to stop her and asked, Would you like to know where we are? While you locate someone close by to pick us up, you could get all the information you want as we wait. She said yes. We had someone there who stopped to help that was on their way to work and were waiting to give the exact location where the car stopped. Once that ended, it took about an hour for the tow truck to arrive. The tow truck towed the vehicle to the nearest Hyundai dealership close by, 15 miles away. The dealer service manager looked at the car and determined the engine must be replaced. He called to order a new engine.The engine for 2011 Sonata 2.4L GLS was second or third in line on the back-order list. Not knowing how long it would take to fix, instead of giving us a loaner or a new car to continue on our way, the dealership sent us to rent a car. That was it. We were back on the road, hoping the Hyundai Motor Corp. had our backs. You know, Hyundai Assurance Policy and all that went wrong will be right again. They spent more money penny pinching than it was worth. Good business sense is to always satisfy your customers. I was so very wrong about Hyundai Motors Inc.After the dealership got us back on the road, we were forgotten. No one from Hyundai Motors called to see if we were okay and to investigate about one of their new car engine failing like that. We had to initiate the call again. At our first call, we were given a claims number that we use to reference on our second and third call. No one at the consumer care department could make the connection to us with that assigned claims number. We had to explain our dilemma five times to five different people at the customer care office before I demanded to speak to a supervisor. Every one I call lied to me, promising me that they would personally investigate the matter and get back to me the same day or the next. They did not. At this point, I could see that I was in for a rough ride. This went on for 42 days after the engine blew up. It suddenly occurred to me - wait a minute, did they say I was third in line for that same type engine? Then others must be having the same problem! I started my own investigation, and I was not only sad but worried that I was not going to get any help from Hyundai Motors. All the complaints and reports I found on the internet made me angry that all this information was not in the media sooner to alert people like me and my wife before they took a bite of that rotten, pretty, shiny apple. I contacted the Better Business Bureau to force Hyundai to take the car back, because we were afraid to take it on the road again. We succeeded. But we lost, because we had to go buy another vehicle. We traded a perfectly good car that was paid in full for the 2011 Hyundai Sonata. I was disappointed. I did not find a recall on that engine type. My opinion, of an old mechanic, this engine is a time bomb.

My car died. Dead battery before 2 years. Took it to Hyundai. They said I was 5,000 miles over the mileage and would not pay for a new battery. The service department says in a Goodwill request for Sunday to pay for it and they denied it. Ive contacted Hyundai consumer affairs, ask them to please do something about it then call this meeting 2 years old and then the night everything also so he does not take care of their customers.

Hyundai Sonya 2011 - I got my daughter this car for graduate and have had nothing but trouble. I should have stuck with Toyota. Will know better next time. Have put two starter and now the steering column needs to be fix or she might lose her life driving it. I dont recommend this car at all.

I had a 2006 Azera that I drove for 147k Miles. It was a near perfect ownership experience. So I purchased a 2011 Genesis 3.8. Its been very disappointing to say the least. What made it disappointing is Hyundais degrading their warranty so that not a single malfunction has been covered by their warranty. I now had 51k miles on the Genesis. This is what had not been covered by their warranty. Navigation does not boot up ~30% of the time, moisture inside rear tail light, wind noise from passenger rear door from day 1, windshield wipers have no intermittent, phone bluetooth cuts out. Wheels peeling clear coat from day one. Dead front strut. So I would recommend avoiding Hyundai. I feel like a chump from driving one. Plus, the ride is rough and too much road noise for this class of car. Avoid!

My 2010 Hyundai Genesis, with the light switch in auto, changes to night mode when you pass under two fairly close overpasses. If you are wearing polarized sunglasses, this make your instrumentation not readable for anywhere from 5 to 20 seconds. I complained that this is a significant distraction which should be considered a safety issues and was told thats how this auto functions.

When I purchased my Kia (At Hyundai), it was used so the dealership offered me an extended warranty that they sold, so I bought because you know, it’s a used car. Well last week my engine locked up on me randomly on the highway so my initial thought was “Call Hyundai because they sold my warranty to me.” So I did, and they came and towed my vehicle. Well until my extended warranty covered my repairs, I could not get a loaner so I was stuck with nothing. The next day I called and they informed me that I needed to provide proof of all my oils changes but I’ve only ever gone somewhere once to get it done. Others were done outside of a shop because I mean a lot of people do that (wasn’t done by me). They needed AT LEAST two from an actual mechanics shop (per my warranty although the warranty just states I need proof of oil change even though just giving them a receipt wasn’t enough). Well I didn’t have what they needed. So they asked if they could be approved for 2 HOURS of labor so they could get to the issue of my locked engine, through email, which was fine at the time because I was like whatever I just need my car fixed and I thought they were trying to help me out. Well two days go by, I had left the GM TWO voicemails, and no returned call so I drove up there myself to talk to him. THAT WAS A JOKE. He basically said my warranty wouldn’t cover it because it looks like it was a neglect on my end but he wanted me to keep it there “just in case”. A couple days later I find out about a settlement going on between Kia & Hyundai where they are having to replace certain models engines (A LOT that is) because of the recall on them. Hyundai swore they spoke with someone at Kia and asked if there was any recall or extended warranty on my motor, and the guy at Kia said no. COME TO FIND OUT that is NOT what the guy at Kia said and what’s crazy is Hyundai KNOWS about the protocols for this recall on my motor because they have the same issues with theirs!! They then blamed me for it not being fixed and having to owe because I “interrupted” the inspection being done by Apex, but the ONLY reason I did was because I needed a loaner ASAP and Kia promised I’d have one as soon as I got my car over there because they knew the issue fell under the settlement agreement that Hyundai knew about too but stated they were told I didnt have an extended warranty with the settlement which is why they went through Apex. But, Apex would have seen the engine was locked and known about the settlement which would have resulted in them denying the repairs. AND HYUNDAI knows that they would’ve have had to send it to Kia anyways due to my engine being locked, but they decided to take it into their own hands so they could make SOMETHING off of me. I not once signed ANY paperwork because they were communicating with me through EMAIL (how professional I know). And then the service department got MAD at me because I called and tried to get ahold of their GM (that was a joke, HE is a joke). He never returned my calls, so I went up there myself and spoke with him (that was also a joke. I don’t even see how he’s a GM).Needless to say, they will not give my car to Kia until I pay them $600 when I only approved them for 2 hours of work. And when I mentioned this, the service manager said it was because they had to reassemble my car before they could tow it, which is fine but I NEVER got a call about this or ANYTHING. When I mentioned THAT, he then replied with “Well I can disassemble it and you can come pick it up that way then”. When I say I will NEVERRRR give this sorry dealership my money EVERRRR again, I mean this with everything in me!!! They take advantage of the fact that I’m a woman and I don’t really know what’s going on.They tried to say “Well even if you pay the $600, you’ll get reimbursed by Kia for it” and after speaking with Kia’s director he informed me that that is NOT true and that it would be EXTREMELY tough to get them to reimburse me. This Hyundai dealership has taken my niceness for granted, and I hope that NO ONE ever gives them their money!!! I know $600 doesn’t seem like much, but I pay for EVERYTHING that goes on in my life, by myself (w/ Carrington’s help too) and I refuse to give my money to these hateful, disrespectful, worst communicators, ANY OF MY MONEY. This place just wanted to make SOMETHING off of me because they knew they’d get basically nothing. What’s sad, is if my car could just get to Kia I would have a brand new motor due to the settlement and be in a loaner car. Right now because of Hyundai, I have gone two weeks having to depend on my mom. And I will be contacting the BBB.May I add that the service department made it very clear that I pissed them off by going to the GM. I am a college student and have two kids who I have to get to school every morning as well as myself to work!! And I’ve been without any kind of vehicle for two weeks. They have ZERO signed papers by me, and I just can’t believe this at all. The service manager said word for word “Well if you’d like I can disassemble it and then you can come pick it up” all because I said they never called and asked for my permission before doing something that would cost me this much.

I have owned a 2001 Hyundai Elantra for 3 years and have owned 3 Hyundais over the last 20 years. I have always been a loyal Hyundai owner, but I am now reconsidering that thought. Over the weekend, my car broke down when the control arm broke and left me right where I sat. After some research, I have discovered the part that broke was, at one time, under a recall. I called the Hyundai Customer Assistance Center yesterday, November 26, to inquire about the recall and was told that recall has expired. When I asked about the expiration date of the recall, I was told I would have to call my local dealership to find out when it expired. I couldnt understand why I would have to call the dealership when I was speaking to a case manager as he continually referred to himself as. I refused to call the dealership as someone from Hyundai had to tell the dealership when it expired. When I asked for a supervisor, I was told he was the case manager and his supervisor would tell me the same thing. I again asked for the supervisor and was told he is very busy. I was then put back on hold and had my husband go ahead and call the dealership about the recall and was told the recall was expired but he couldnt tell us when either. When the case manager came back to the phone, his story changed to my car didnt fall under the recall for the control arm issue. So, I still dont know if my car was part of the recall but the recall expired or my car wasnt part of the recall even though its the same problem that caused the recall to begin with. I didnt get anywhere with the case manager at the assistance center nor did I get to speak to a supervisor. I even left my name and number and was told he would return my call but I didnt hear back from him. At this point, my car is still where it broke down and so far, Hyundai has been zero help. I really dont want to put a lot of money into a car that I no longer have faith in the company that made it.

I have a 2011 Hyundai Sonata. Im persistent with maintenance and was relocating from Wisconsin to Nevada for work, thinking my car only has 40,000 miles so it shouldn’t have any major problems on the way there. Well, get 1000 miles away to Tulsa and the engine completely blew. I was stuck there for 9 days which caused my boyfriend and I to dwindle our savings by $1200 to cover my hotel and food cost. The repair was covered under warranty because there was absolutely no sludge in the engine when it was taken apart and turns out there were several recall parts IN THE ENGINE that needed to be replaced. Well, we finally make it to Las Vegas and I try to file a trip interruption claim and the people at Hyundai told me what to fax to them...so I did and spent $12.00 at UPS to do so. I waited a week and get a call saying that I have to MAIL my documents to the roadside people first before Hyundai will consider the charges. Welp, did that and 2 weeks later, I call roadside and they tell me it takes SEVEN WEEKS TO REVIEW and they can’t see anything in the system until it’s finished being reviewed. So I finally give them the 7 weeks and call in, still not in the system so I was given a fax # to send everything in. 2 weeks later, they approved 300$ because thats their max allowable and Id need to go through Hyundai for the remainder. So... I call Hyundai since they have ALL the documents I sent previously. The girl I talked to assured me it should only take 3 days because I had my case reviewed previously and they just needed the response from roadside to approve it. So... I wait the 3 days, call back and the reviewer still hasn’t even touched my account. 2 weeks and 3 messages to the examiner later - still nothing. So I’m told itll be escalated to his manager and I’ll hear back within a day. Did I? Nope. Talked to a rep this morning who discussed my account with his lead and they both agreed its inexcusable for the examiner to be avoiding my case all together. I will NEVER buy another Hyundai again... my parents and sister both just recently went car shopping and were both considering Hyundais until I went through this...so they just lost 2 customers. Im at my very last straw with them. Theres no reason my engine should have blown at 40,000 miles now theyre just evading paying me back the money that is owed to me.

On December 23, my Hyundai vehicle was repossessed. I was shocked! I double checked my online bank account and could not find any lapses in payments. I tried calling them on December 24 and of course no one was in. I kept trying and finally reached them on Dec 29. When I called them and they said their records show me 41 days late but could not give me the exact information on when I missed a payment. There was a bunch of double talk about how much principal and interest had been applied and they tried to avoid my direct questions such as when my payment is due, what my minimum payment amount was etc. This is no way to do business!!! Then they tell me in order to reinstate my loan, I have to pay $1038 plus repo fees, plus storage cost of the vehicle. Then she tells me that the repo lot only holds the car 2-5 days. That the car had already probably be sent to auction. They have violated my rights in so many ways. Just do yourself a favor and steer clear of Hyundai motor finance. FYI... they and Kia are one in the finance area. Buyer beware!

I recently purchased a 2012 certified Equus. Love the car but a couple of issues. I also purchased the extended 10 year - 100,000 mile warranty. The front grill when hit by stones or something, the fake chrome starts to crack and bubble. I replace the top piece, Hyundai says its not covered. Now I have the same problem on another piece. Top of the line car - this should not be happening. Also there is a smell coming from the heating/ac system, sometimes worse than others. I have replaced all filters, ozoned the car over night, air fresheners. Nothing works and no answers from Hyundai.

I was hit by a drunk driver doing 95 MPH, then I smashed into the concrete wall and not one airbag went off. This vehicle has front and side curtains, something should have gone off for sure! I was thrown all over the place, and Im very lucky for sure! Airbags did not deploy when numerous ones should have!

We have a 2012 Hyundai Sonata Limited with 30000 kms on it and it has been at the dealership in Fredericton, NB for 7 weeks now waiting for a wiring harness which was diagnosed after replacing the computer and fuel pump. The engine light continues to come on time after time. The wiring harness arrived this week after 7 weeks only to discover Hyundai sent the wrong one after being hand made in Korea. Now they tell me they have another one coming from Alabama, amazing how that got there. On top of this problem, since we bought the car new, we have had constant steering problems with the car which cant seem to be fixed, along with the alternator pulsating and the battery going dead. After contacting Hyundai Canada several times, I keep getting the run around and they will not put me in contact with someone that has some decision making power. This car is unsafe to be on the road as it self accelerates when the engine light is on.

My 2007 Tiburon is still under warranty. The air conditioning stopped working completely. I took it in for warranty repair and the Ourisman Hyundai of Bowie, MD to fix the a/c, saying instead that I had to pay over $200 just for them to determine what was wrong with it. They also accidentally admitted that many Hyundai a/cs malfunction because the condenser is situated in a bad spot. Poor design. The fragile and vulnerable condenser unit is placed too close to the front and too close to the road that the tiniest pebble can make a hole in it. This design flaw is peculiar to Hyundai cars and they know about it but refused to accept responsibility. To make matters worse, they still charge you over $200 just to check it out, knowing full well that they intend to tell you that the warranty does not cover it. So you are out the $200 for their so-called inspection, plus your a/c still doesnt work, plus it will cost you over $1100 to fix a tiny hole caused by poor design. So, warning, dont buy a Hyundai. They dont honor their warranty plus their cars seem to have peculiar design flaws and their dealerships seem to employ low quality, deceitful people.

My air bag light came on Thursday, 2/16/2012. I took the car to the dealer to find out if it was a fuse or something. They tell me I must replace the air bag for $1800.00 for the light to go off. Are you kidding me? Seriously? I know there must be a recall on the airbag (2005 Sonata). Im not the only one. Does anyone know of a recall for that year? Im being stumped.

We decided to switch to Ford and turn in our leased Hyundai five months early. We were aware of the $400.00 disposition fee Hyundai. We paid all remaining lease payments, the car had only 19500 miles and was in as new condition. 3 weeks after the transaction, we get a bill from Hyundai for $2,200.00. As it turns out, the residual value is out the window, they took the car to auction and sold it for $1000.00 less. After hours on the phone with Hyundai Finance, we got nowhere. All they said was Its in the contract. Yeah its there but you need a law degree to understand it.Their bill did not include our check for the final 5 payments which they acknowledged receipt, but even gave us a hard time when I ask for a new bill reflecting this payment. It appears we still have to pay them $795.88. Do yourself a favor. Either dont lease a car from any company who charges these fees, or bring your lawyer to when you pick up your car. For our part we will NEVER buy another Hyundai.

I took my 2009 Santa Fe to our local dealer for a leak in the factory-installed sunroof. The first time, they supposedly made adjustments to tighten the window down. The second time, they said the seal was bad and they had to order a new sunroof window. My question was why they didnt find this the first time. The third, they replaced the window. Now, this one leaks worse than the original. This has happened all in the last 3 weeks. I have no faith in the dealer that is doing the work. But since it is still in factory warranty, I am stuck. We have had nothing but trouble with this vehicle since we have purchased it. But we are stuck with this lemon for a little while longer.

In late April 2012, I bought a LIMITED EDITION TUCSON. What I particularly was interested in was the bluetooth technology with hands-free calling and the ability to load all my IPhone 5 contacts in the bluetooth/navigation/radio part. And I also had owned an Elantra for 10 years, so I was a repeat customer and looking forward to owning another, more updated.This March 4th, I brought my car in for an oil change and for the Auto Butler service that I had paid extra for (total car clean). When my car was ready, I noticed that the lights were on, so I when I attempted to turn them off, they were already off. So after a few tries, the master technician gave it a try also only to be stumped. He did NOT know WHY the lights were not turning off. Keep in mind that this car has just been serviced and everything was OK. So, he took it back in the shop & said hed have to call a Tech at Headquarters somewhere for advice. After having been there from 9 am and now it was 2:30, I just could no longer hang around that dealership so I asked for a rental. The next day, I got a call that they had found the source. It was a faulty FUSE BOX. Thats like the main electric box outside our homes. When does THAT break down? I asked what caused it many times and they have no answer. They dont know. So I asked how come when I brought my car in for an oil change & car wash - everything was fine - and when its complete, this huge event happens. They cannot (or will not) tell me how it happened or what could have caused it!!! A mystery I am not willing to live with. What if that happens again when Im on a highway or out of state? That would drain the battery and more things could happen. So I am VERY UNHAPPY with that occurrence.The next thing is that when I bought my car, the bluetooth paired with my IPhone fine and I was able to sync my contacts. All of a sudden, about a month ago, my contacts were no longer able to remain synced and so I am unable to use the hands-free calling feature for which I bought this car and I must say for the SERVICE so well advertised. Here again - there is no answer to this problem. They are aware that it is happening, mainly because they have not upgraded the bluetooth since I bought the car and their solution is: WERE WORKING ON IT. In the meantime, what do I do?I asked for some type of compensation: a new Tucson (that might have the later version)..., an upgraded car for a reasonable price.... something! But to no avail. I was told by the Gen. Manager that he would like me to drop by to see him, so he can buy me a cup of coffee!!!! CAN YOU BELIEVE THAT?? So those of you thinking of buying a HYUNDAI, think again. After Ive read all of these reviews, it is really sad to see how things have turned out for this company that used to be #1 in service. Now they really dont care! And neither should we!

I love the Tucson except the new eco engine. When it changes gears it feels like it is going to stall out but I understand this is made this way because of using less gas.

On August 2011, the dealer offered me two tires, if I purchase the Hyundai Azera 2006. The tires that the car has, is in bad shape. With this deal, I purchased the car. Two months have passed, and I still have not received my tires. I have called them numerous times, spoke with the salesman, Brandon, the manager, David, and I recently called Michael **, the customer satisfaction rep. They have not returned my call yet, and I am still waiting for my tires. My tires have no threading, that is why he offered the two tires. It is now November 2011.

I have had this car for 14 days. When I bought it the salesman could not get the nav to show anything but one major interstate. I trusted (HUGE MISTAKE) that the dealership would make it right. Now they tell me it has to be set at 150 feet to show street names. If youre on the highway going 60 mph - or even back roads at 40 - you wont have enough time to make the correct turns. Had they been honest about the severe limitations of the cars navigation system, I would have NEVER bought it. It would have been a deal breaker. I feel the dealership beginning to be very sleazy about this: Hyundai Great Lakes in Streetsboro, OH. Theyre basically telling me tough luck.I will not take the car back; am preparing to call my lawyer and will scream to the high heavens about this. I was tricked and lied to by this dealership. JUST DONT BUY A HYUNDAI... SEEMS LOTS OF THE DEALERS ARE SLIMY!!

In 2006, I bought a used 2004 Hyundai accent automatic from Thrifty Car rental. I had the car checked through by Hyundai and they confirmed it was in perfect shape. About 6 months ago, shifting became very hard and sometimes the transmission would refuse to shift gear even if I had shifted it with the clutch. Problems got worse. I took it to Hyundai for a diagnostic test and was told it needed a new transmission which would cost $3,000.00. As the car is so old, I opted for a used transmission and took it to a shop where my husband had his transmission replaced. By now, it is 3 transmissions later, 1 computer later and the car has been in the 2nd shop for 2 weeks with a highly recommended transmission expert and it is not working. I sent 2 emails to Hyundai last week and never received an answer. I called today, on 9/23/2011, and after some back and forth, I was told that there is no recall and that they could not help me with the car. In the meantime, I checked online and found a lot of people complaining about transmission issues with exactly that 2004 car. Pages and pages, so there obviously is an issue. My son, who is learning to be a car mechanic and therefore has access to information we normal people do not, also found information on major issues with that years transmission. Yet Hyundai insists, there is no campaign on it, so there is nothing wrong on their end. I have been driving Hyundai since 1996 and loved that car, that is why I bought another one in 2004 but that car is proving to be quite a problem. Hyundai is certainly shattering my opinion of them.

My 2002 Hyundai XG350 suddenly began to nearly die when at slow speeds and the dealer diagnosed three bad ignition coil assemblies as the cause.My vehicle is within the 10-year/100,000-mile engine train warranty but Hyundai refuses to honor it or to show documentation that excludes these essential power train non-wear items from the warranty.I am out over $800 over this dispute.

I have purchased Hyundai EON car in India as company introduce it in market in the month of Nov. 2011, after two months company upgraded the model providing extra facilities and decreased rates. Question is, are we fool to give immediate response to new model by purchasing in high rates. So please upgrade our model also as otherwise we feel cheated.

I brought my 2008 Veracruz to the dealer to have 90.0K maintenance. I complained that auto accelerated in between 3rd and 4th gears. The dealer stated that diagnostics reported no issues. Two months later, the car accelerated out of control while driving on a highway. I was able steer car onto a shoulder, while placing the car in neutral, yet the engine was revving out of control. The tachometer showed RPM was at 5! I turned off engine and waited for a few minutes and the car started without a problem.I brought it to transmission specialist who conducted a diagnostics check. They stated the problem was electrical within the gas pedal and throttle. The next day, I returned the car to the dealer. However, the car seized and had to get towed to the dealership. The dealership is not sure what the problem was. I am getting the runaround from the dealer! I will take the next steps upon hearing back from the dealership!

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.

I purchased a Fluidic white car from Mody Hyundai (Malad W) in Mumbai, India. It was delivered to me on Sept. 7th, 2011. My car registration no. is **. I drove my car the 1st time on Sept. 10th when the car broke down at 3 in the morning. The gears refused to change. It would not change to any of the gears and the car stopped. I waited for 45 minutes on the road and finally I could drive my car. My car again broke down on Sept. 17th. This was the 2nd time I drove my car. The same problem persisted. The gears were not changing. I called the Hyundai guys and they insulted me when I went to their off in Malad West. They said that maybe I was changing the gears by pressing half clutch.My car broke down the 3rd time on Oct. 8th when I went to hotel Sea Princess. The valet guys said that the car refused to start. They pushed started the car and I got my car home. I finally called the toll free number for Hyundai on 25th. They took my car to their service station (Mody Hyundai) at Goregaon W. Even the Hyundai guys could not start my car. Nobody bothered to call me and update with the status of the car. I kept calling the Hyundai sales people. Finally, they called me on 11th and said that there was a problem with the starter motor, which they will replace. I kept telling them that there was a problem with the gear box but they did not listen.They, I again called on 12th. This time, they confirmed that there was a problem with the gears too and they would replace it. Hyundai got my car on 13th with a scratch on the front. This time, they blamed me saying that the scratch was on the car when I was driving. I refused to take my car and told them that I will accept it only if they remove the scratch. It has been a very embarrassing situation for me when my car broke down thrice in the middle of the night and once at a 5 star hotel. I requested the Hyundai guys to replace the car, as I had not even driven the car for 100 kms. and I faced so many problems. However, they refused saying that since it is under warranty, they will replace the parts and give my car back.Since I stay alone in Mumbai and work at night, it is very risky for me to drive a faulty car which breaks down every now and then. I request you to help me get my car replaced from the Hyundai people as this is bad customer service.

We were driving down the road and the wheel broke. All studs were still fastened to the car and the wheel sped by in the ditch. Two OPP officers said they had never seen anything like it. I went to Orangeville Hyundai to show only. They were very ignorant and told me that it wasnt their fault and would not talk to me. So I told them they were pretty ignorant and I was going to get in touch with you. They said, Good; just do that. If you guys are all that way, I will not be buying a Hyundai again. We could have been killed. My car has damage from the wheel coming off but all I was trying to do was maybe save somebody from a wild ride like I had.

Glendora Hyundai gives the best service and value for your money. Ive purchased my last 3 cars there and have recommended this dealership to family and friends. I will never buy a car from anywhere else and will always buy Hyundai vehicles.

I was on my way to work this morning and a tractor trailer nearly slammed me from behind. Later, I was flagged by a woman, who nearly ran into the back of me, and told that I had no break lights. Now I knew why the tractor trailer nearly ran me over in the morning. I went home and checked everything; bulbs, fuses, connections, and pedal. No brakes. So, I looked online for possible reasons for this and found that Hyundai had a major recall for this thing called the break relay switch. So, I looked for something that would show me where it is, how to change it, and possible other reasons for the problem. Nothing. Next, and finally, I called Hyundai and asked if there has been a problem. I was told that there is nothing that they can do and that I should go to the dealer for a check. The woman on the phone told me there are no recalls on my 2011 Hyundai Accent. I asked her if it turned out to be this switch issue that has resulted in the massive recalls for other model years, would they reimburse me or approve me to repair this and she stated that Hyundai would not. I told the lady that this is my 4th Hyundai and I have had few issues. However, losing both brake lights at the same time for no apparent reason is suspect. I am very displeased that, in spite of the million recalls for a seemingly identical problem, they would not reimburse me or approve repairs to it if it is indeed the problem. It is a shame that a loyal customer of a product and who has spent almost $100K with a company, is not honored for the loyalty given. It will be a shame for Hyundai if, for the price of a $10 part and service charge, they lose a customer. So, Hyundai, if you read this, tomorrow I am going to follow your advise and drive my car to the dealer. If they tell me it is the brake relay switch, I will trade my car in and never purchase another vehicle from your company if you or dealer do not do the right thing for a part that seems to be responsible!

2013 Veloster, still under bumper to bumper warranty. The windshield had distortion, it was warranty replaced. Only to have another distorted windshield installed. Now they say all like that and will not replace it with one that is clear for viewing. ALSO the exhaust tailpipe is caked with dark greasy soot and needs constant cleaning. Clear evidence of a non-functional emissions system. I asked if it failed an EPA emissions test would they fix it... Hyundai dealer in Rockford Ill said NO not unless it shows a check engine light. Well turns out Hyundai was sued by the EPA around 2012 for not meeting emission standards. Looks like another lawsuit is needed. Hyundai Warranty and support is a joke.

Pathetic service. First they booked the car at a great deal and I gave the booking cheque and documents also required for booking. They cancelled the booking and returned the cheque very next day saying that the car model and variant I have booked is already sold in their Ludhiana showroom and will be available in stock next year at an increased price and no discounts. God knows what a crappy inventory management system they are using. These guys spoiled my familys new year plans.

I have owned my 2012 Sonata for 1 yr and 10 months. The chrome trim on the hood was noted to be bubbling up, when I took it for its 60K mile maintenance. Its not rust, but rather bumps coming up on the trim work. Definitely a workmanship/manufacturer issue. I paid extra for the best warranty I could get when I bought the car. That was for 10 yrs and 100,000 miles, bumper to bumper, everything included they say when they sell you the car. Incidentally my warranty was extra at the time and not part of the special 10yr /100k they offered later. I paid around $2K extra for it. The dealership stated they would see if the corporate office would cover it because now they say the trim is not included in the bumper to bumper 10yr/100K warranty but for only 3yr/36K! How can they change the rules?? The corporate office stated they would not cover it. The service representative said the dealership might cover it under Goodwill. However he called today to tell me they wont cover it either! Guess they have no Goodwill there. (The dealership that lacks goodwill is Carl Gregory in Brunswick, Georgia.) So what about my Everything warranty?? The point is it should have been covered. Who wants to buy a car from a company that doesnt stand behind their warranty or their words? Secondly who wants a car that falls apart at 1 yr and 10 months!!? Not even halfway through most car payments. I am upset and stuck with my Hyundai Junk and I wont be buying a Hyundai again.They are not a reputable company. (Just got sued yesterday for $100 million lying about their emissions.) Beware!

On 8/8/2017 my Hyundai Elantra vehicle started clunking as a way getting on to the highway. After pulling over, I saw a huge puddle of oil that was leaking out of my vehicle. After having it towed and inspected I was told that something let loose in the engine and blew a hole right through. This was after only going through a puddle but then having all parts affect cleaned out. A week later this is what happens. I have never owned a vehicle where the engine had to be replaced so quickly. It is only a 2015 with 109,000 miles approximately. I had a previous 2010 Hyundai that surpassed that mileage. I believe that something is defective in the way they have made these engines in newer year models. Everyone should be aware of this before purchasing because I am now spending thousands of dollars after only 2 years of owning the vehicle on top of being stuck with a significant amount due on my car loan.

Sad and Disappointed, Hyundai Customer support sucks. Have been writing to them for over 2 months. Zero product knowledge. Customer service guys call back and talk to me asking, What car you want to buy? They look at the car for First time. I doubt they even work for Hyundai. I know more about Hyundai than these guys and have been driving Hyundai for 17 years, no more! Trading in for new Tesla. At least the Brand cares for its customers!!!

I bought a brand new Tucson 2016. After I drove it for less than 800 miles the Check Engine light came on. I took it to the dealer and was told a pin fell inside the engine and broke it. Dealer offered to replace the engine. Because it was a new car I refused. So, after a lengthy fight Hyundai finally agreed to give me another new Tucson. Phew... wait, I am not done yet. 2 weeks later I took delivery of the new Tucson and guess what? 1200 miles later, the car just stalled and would not start as I was driving in the middle of the highway. Now that was scary, in the middle of the highway at night! Luckily there was a state trooper nearby who was able to redirect traffic around my car while I waited for a tow truck. I had the car towed back to the dealer.After looking into it for about 2 weeks, they finally called me to tell me there was another problem with the engine and it could not be repaired. Again, Hyundai has offered to send a replacement engine. This time I refused and am currently fighting them for my money back. Consumer beware of the 2016 Tucson, they are junky.

My wifes 2006 Sonato airbag light went off. We took it in and the dealer stated the seatbelt connector was defected. Even though we had an extended warranty, my wife had to pay to have it fixed. Just about a year after, the airbag light went off again and now the dealership will not cover its parts. The dealership said the part is now out of warranty and we would have to re-buy the belt. The belt works fine, but the light will not go off.

My 2006 Sonata with 38,000 miles developed a bad engine noise. I took it to two dealers in Rochester, NY and it was diagnosed as a defective part in the hydraulic system, keeping chain tension. The cost to repair was $1000. Not something that should be happening on a car with only 38,000 miles. I called Hyundai Customer Affairs and they would not accept responsibility for the problem. This car was passed from father to daughter due to death 4 months earlier and as of 2004, the warranties do not pass to the beneficiary. If the father still owned the car, it would be covered. Last Hyundai we will ever own. We will be getting rid of the car.

The Hyundai headlights do no illuminate higher than 4-5 feet on level ground. Most street name signs are 6-8 feet high and cannot be seen at night. The problem is caused by the top of the light being blocked by the hood/fender overlap. High beams do work better but not by much and are dangerous to oncoming traffic. The service people say it is by design and cannot be changed. One mechanic said to add another set of lights. Why not just alter the headlight insert itself to alter the light pattern and be easy to replace the original? I am not able to see street names at night, and there is no help offered by Hyundai. I am sure I am not alone. Some of your people (much younger than me or my wife) have the same complaint. Do some elementary engineering to resolve this dangerous situation.

I recently called/Hyundai roadside assistance, noticing that it included towing. My vehicle has a flat tire, and at this point I don’t have a ton of extra money. I live 200 feet away from a Firestone tire, a relative helped by purchasing the tire I needed and Firestone said they would install it. All I have to do is get the vehicle or the wheel over there. Well Hyundai Veloster don’t come with a spare tire or jack. So I can’t jack the car up and take the wheel off, this didn’t seem like a problem knowing I had roadside assistance. Well roadside assistance will not hold me across the street where I already have a fully paid tire waiting, they would however bring me to a Hyundai dealer but they are non-local to me. I was told by the tow company that exceptions can be made so I spent time on the phone with Hyundai’s customer service just so that they could tell me no. I can assure you after customer service like this I will never return to Hyundai again. This is a lack of compassion for their consumers, I understand you want me to be brought to a Hyundai dealer so the dealer can make the money on the tire and installation, but in my particular situation you should’ve okayed a tow across the street; don’t buy a Hyundai thinking you have someone there for you when you need it. You don’t.

So far there have been 5 recalls on this car. Supposedly 4 of them have been fixed but the problems still continue. The transmission slips. It is not engaged after coming to a stopped. There is absolutely 0 acceleration which means it puts your life in danger every time you get behind the wheel.

My 2007 Hyundai Elantra started with a clicking noise a few days ago so I took it into the dealer in Thousand Oaks, CA. They called me a few hours later to ask me for my records of my oil changes. I said, What records? The service guys said, Well we need the maintenance records in order to fix your car. I was baffled. I said, How would I even begin to obtain those? I rarely visit the same place more than once and I have lived in several cities since I bought the car. He said to me, Well then look at your bank records. I had also switched banks of almost 10 years and this was assuming I had paid debit or credit for the oil change. I let them know how ridiculous that was and how if I had been told to ensure to keep all records at the time of purchase or their warranty would be void, then I would have done so. His response was, Its in the manual. Seriously?! The 1,000 page manual that nobody reads? Ridiculous! I then asked for the manager, which he refused to give me, but said he would give me the Hyundai customer service number. I then called them and got the same responses from the first lady. Its in the manual. So I asked for a manager. The case manager Evon seemed to understand and said he would call the dealer and find out what was going on and call me back. I never got a call back from him and had to call them back myself, twice. Both times ended up speaking to 2 different people. Both of which also gave me the same response, Its in the manual. I have worked in customer service for 10 years and have never seen such terrible service. If I treated my customers the way I have been treated, I would be out of a job! The reason I purchased the car was because of the warranty! Which is how Hyundai advertises. Its ridiculous that they want records of oil changes when I have had my car for almost 6 years. How unreasonable are you guys?! I have spent countless hours calling locations I have been for oil changes. Ive had to travel to Santa Ana, Sherman Oaks, Moorpark and Simi Valley in California just to visit these locations and see if its possible to get reprints. Oh and if you do your own oil changes, you have to provide receipts of purchases of your oil. Wow! Case manager and Hyundai customer care got me nowhere. I have spent days searching and visiting shops. So ridiculous and such a waste of my time. My car has just hit 73,000 miles. Why cant you just fix it? Its still under your warranty. I am extremely angry and dissatisfied. My family has chosen Hyundai and this was the first car I had ever purchased for myself. I work hard everyday to get by and pay my rent and my car. I need to rely on my car to get to work to make that paycheck, which is why I bought a Hyundai, because I thought I was buying a reliable car with a great warranty. Not true! I have little hope that their customer service or their lies will change. I refuse to pay $3,000 for a new engine on a 6-year-old car with 73,000 miles on it!

It is very gas efficient. Drives well. Easy to maneuver on the road. I like the car and would recommend it for anyone looking for a small, reliable vehicle. Had to have one major repair, but it was covered in the warranty.

Ive tried multiple times to use the Blue Link Guidance system on my 2015 Sonata, but 95% of the time it fails to give the correct address back, or it cant even find it. It will sit there saying something like connecting / searching and find nothing. Then it reverts back to say a destination. My wife says give it up, it never works and before I can even get it to the say a destination she has pulled it up on her cell phone with Google voice commands and Google maps. Ive sent several complaints to Hyundai, and nothing. Very disappointing. Unless something changes and soon I wouldnt suggest purchasing it.

Terrible finance dept. This company can ruin your credit if you dont watch out when you trade your car in for a new one. They do not not close out old car and they ruin your credit. Even tho it is always paid on time they forgot to close old car out and they sent me to the credit bureau as bad debt actually 60 to 90 days late and I no longer have that car. They do not want to fix it. The burden is on you to fix it. This is a total disgrace that a company can ruin your credit when you have always paid on time.

I am an owner of a Fluidic Verna CRDI. I delivered it from SS Hyundai, Mavelikkara two months before. After one month, my a/c pipe got bent and holed resulting on the complete gas drain out. Even after at the time of service, the service center was not ready to replace the a/c pipe. They were asking Rs7000/- for replacement. Also, extreme black smoke is coming from the exhaust itself. What should I do?

I purchased a brand new Hyundai Elantra GT. I have had the car for less than 6 months and have just experienced my 3rd flat tire having to replace each one. Two blowouts and one bubble. When I wrote to them their response was to just give me a list of tire companies and phone numbers. I bought the car to be reliable and now Im afraid any given moment I may be stranded on the side of the road. My old used car went 7 years and only had one flat but a brand new Elantra has 3 in 6 months.

2014 Hyundai Tucson - We purchased this vehicle November 2017. Less than 8 months later, on July 8th, 2018, our vehicles engine caught on fire while driving on the interstate. There was NO warning sign prior to this. maintenance was kept up with as scheduled. Hyundai Tuscons are DANGEROUS. Please do not purchase a Hyundai vehicle. They are not recalling vehicles as they should be, and someone is going to end up dying over their engine problems.

It is a very reliable car. The seats are very cozy and the air conditioning works very well. But I would change the default radio it has. The radio has no bluetooth or touchscreen, it would be ideal if it had more functions like front and back camera or a GPS system and a android operating system. But other than that, the car has not had any problems and is very economic in gasoline plus it is very responsive and smooth to drive in.

All I have to say is that the description provided by the sales person of this vehicle Tucson 2017 I leased is so inaccurate. He described this vehicle as good gas mileage, features, and speed. First of all he said 25mpg in city and 29mpg on highway, I travel a lot and it takes way less than that. Second of all key fob does not open the trunk even though it has a picture of the open trunk on it, I believe it is false advertisement, as it show that pic. I will read the manual and see what it say, to take further actions on this. I just dont know why would it have that pic if it will only unlock it, makes no sense for that use the unlock button. Third people are not trained well as when I called in to check if it was an electric problem the person who answer said that she checked the users manual and it was supposed to unlock it. Ask me to bring it to service to check. When I took it there, the service guy cut me off and said nope it only unlocks it and walked away, not even let me finish my question, so I had to leave, because no one will pay attention to me after they heard him saying that. Then they call me for my plates, the receptionist completely ignored me for a while, they gave me the plates and ask me if I want some one to help me put the plates. I said yes gratefully, and she page someone in service, after waiting for 30 minutes decided to leave as no one showed. This is the first time I ever review someone, so I dont know what else to put, but what I can tell you is that it is the WORSE purchase/contract I ever did. I wish I can return the car, but it will kill my credit so I have to stick with it. I hope you read this before buying/leasing a car and dont go for a Hyundai or not go to that Hudson Hyundai in NJ. I will read the manual and see what it says about the key fob, maybe it is false advertisement, and I will post it here. Dont get stocked in a car like this, it REALLY SUCKS, to live with it for three years.

WHY I WILL NEVER OWN ANOTHER HYUNDAI / KIA. (With sincere apologies to anyone I ever influenced into purchasing one). The primary reason I will never own another Hyundai or Kia, or recommend anyone else ever own one, is that they, in spite of their supposed great quality, are inferior products!! Please understand that I do NOT consider this the fault of the dealerships or dealership service departments with whom I have interacted; they have all been very professional, competent, and friendly. This comes down to the fact that the basic cars are junk from the factory and overall quality of the manufacturing is extremely deficient. To wit:I purchased my first Hyundai Sonata, a 2006 with a V-6 engine, in August 2006. It had ten miles on the odometer primarily because I took it for a 2 mile test drive before I bought it. I loved the ride, handling, and everything about the car. When I bought the car, fortunately I negotiated a 100,000 mile bumper-to-bumper warranty as part of the purchase. In addition, I purchased the 5-year hard-simonizing that also treated the interior fabric. I was planning on driving the car for many years and have regularly maintained it with that in mind.I very carefully broke-in the engine according to the recommendations in the owners manual driving it at a certain rpm for so many miles, etc. It now has just over 117,000 miles. Much of my driving during that time has been highway driving. I have faithfully changed the oil and filters every 5,000 miles. I flushed the engine coolant as recommended as well as had the transmission serviced as recommended. Most of this has been performed by the local Hyundai dealership or by one in Dayton when the Richmond, IN dealer from whom I originally purchased the car went out of business. I have the receipts to prove my ongoing care of the car. Each time I had the car serviced, the dealer did a multi-point inspection of the vehicle and reported all known issues to me. For the first year or so, I was very happy with the car, and recommended Hyundais to others. (As noted, for that I now apologize to them.)Following are the primary issues that I have had with my 2006 Hyundai: 20,500 miles, 11 months after purchase, left front door armrest had to be replaced because the first one cracked, making a popping noise (warranty replacement). 25,500 miles, 1 year 2 months after purchase, noted that A/C system does not seem to be putting out cold air properly, an ongoing problem that has never been resolved to my satisfaction. Dealer continues to claim that system checks out properly; air in this Sonata is not as cool or does not cool as quickly as the second Sonata described below. 25,500 miles, left front door trim backing must be replaced because it is cracked which continued to cause the popping noise described above (warranty replacement). 33,700 miles, 1 year 10 months after purchase, I complained that at times the drivers side window had a scraping noise as it went up and down. (No resolution at this time.)55,400 miles, 3+ years after purchase, both drivers side front seat switch and power mirror switch were inoperable and had to be replaced. (warranty replacement). 61,600 miles, 4 years 1 month after purchase, coil assembly on engine cylinder 1 had to be replaced (warranty replacement). 63,900 miles, 4 years 2 months after purchase, coil assembly on engine cylinders 3 and 5 had to be replaced (warranty replacement). 78,000 miles, 5 years 4 months after purchase, power steering system dampner fell apart and had to be completely replaced (warranty replacement). 82,500 miles, 5 years 8 months after purchase, A/C compressor had to be replaced. In addition, the drivers side window (complained about earlier but not repaired at that time) RF regulator had to be replaced because now not only was there a scraping noise when the window was lowered but also the window would not come back up without help. It was also determined that my headlights were noticeably dimming because the positive cable assembly needed to be replaced but that was expensive and would not be covered under warranty since it was not broken or had not caused the lights to stop working. (Warranty replacement on A/C compressor and window RF regulator; headlights continue to this day to dim noticeably when engine slows down).87,000 miles, 6 years after purchase, replaced drivers side rear door latch and actuator assembly because auto door lock stopped working (warranty replacement). 101,000 miles, 7 years after purchase, and just beyond the warranty period, the alternator had to be replaced (out of pocket expense). Headlights still dim noticeably when the engine slows down.116,500 miles, the engine temperature and interior heater started acting up in a strange way. At first I thought it was a failed engine thermostat which is kind of how it was acting. So I replaced the thermostat. (Even the dealer mechanic later agreed that is the first thing he would have replaced.) In removing the housing that contained the thermostat, one of the three bolts broke off completely just as I was beginning to put torque on the head. This is supposedly a grade-8 bolt. I doubt it! I have never had a thermostat cover bolt break off in over 50 years of driving and working on cars and I have changed a few thermostats in that time. So what should have been a 30 minute job took half-a-day to remove the broken bolt which then required removing more of the hoses than would have otherwise been needed in order to access the broken bolt. Thank goodness it broke off such that I was able to remove it with vice-grips and thus did not have to drill it out to use an EZ-Out, which would have required a lot more time.117,000 miles, the Hyundai is now at the dealer. The dealer mechanic found the reason why the heating system on my Hyundai with the V-6 engine with only 117,000 miles was acting strangely. It had two warped heads. The dealer has no explanation for the problem. The engine had to be replaced. I was unable to purchase a re-manufactured engine, much less a new engine, because Hyundai stopped manufacturing or stocking needed replacement engine parts over a year ago, thus the necessary parts to properly re-manufacture an engine, much less purchase a new engine, are no longer available. Therefore the only solutions were to replace the heads and hope that the current engine block was not damaged, or install a used engine from a salvage yard. The local Hyundai dealer (Wetzel Hyundai in Richmond, IN) has just finished installing a used engine with 78,000 miles on it, 1 year, 12,000 mile warranty. Out of pocket cost - $4,300 with a $200 coupon or it would have been $4500. If you wish to consider the above repairs routine maintenance that is your choice. I do not. I consider it poor manufacturing quality for which I never plan to own another Hyundai or Kia. If you are not convinced by the above related experiences, read on.During the first year of ownership, I loved everything about my 2006 Hyundai Sonata, so much so that I made the mistake of buying a 2007 Sonata for my wife, to replace the 1997 Plymouth Breeze with over 230,000 miles she was driving. I purchased the 2007 Sonata used. It had been owned by one of the salesmen at the dealership whose wife drove it from Richmond to Indianapolis and back each work day. She got pregnant and wanted an SUV by the time the baby arrived, so the salesman was selling the car as part of a trade-in with the dealer for whom he worked at the time. The 2007 has a 2.0 Liter 4 cylinder engine; I purchased the car with 7,275 miles on it. While I did have it hard-simonized with the additional interior protection, I did not purchase an additional warranty I just went with the standard Hyundai warranty of 60,000 miles/7 year bumper-to-bumper and 100,000 miles/10 year power train.When it was still new, everything worked fine. It now has 84,560 miles on it. Just like the 2006 Sonata above, I have had one dealer or the other perform all of the recommended maintenance on the vehicle on a timely basis. I have all of the maintenance invoices to prove it for both cars. In addition, I washed them, or had them washed, somewhat regularly. I took them through the car wash on a regular basis, particularly in the winter after a snowstorm, and always added the underbody wash as well, to wash off the road salt to some degree.Below is a listing of all the things that have gone wrong with that car one continuous stream of ridiculous failures after another due to poor manufacturing quality:24,500 miles, 2 years 2 months after purchase, power seat control switch had to be replaced because of a short in the switch (warranty replacement). 24,500 miles, 2 years 2 months after purchase the rear brake caliper on the passenger side seized, causing me to have to replace the caliper and rotor as well as brake pads on that wheel. No warranty considered normal wear and tear. 29,000 miles, 2 years 6 months after purchase, mirror switch had to be replaced because short in switch caused both mirrors to adjust intermittently (warranty replacement). 35,000 miles, 3 years after purchase, en route to North Carolina in August, the A/C stopped working. A/C compressor totally locked up and had to be replaced (Johnson Hyundai of Cary, NC treated us very well) (warranty replacement).46,600 miles, 4 years after purchase, mirror switch had to be replaced again because of a short in the switch causing the powered mirrors to be totally inoperable (warranty replacement). 68,000 miles, 5 years after purchase, door hanger handle on front passenger side broke off and had to be replaced. (Parts - $30, self-replaced). 70,700 miles, 6 years 4 months after purchase, engine oil pan rusted out and had to be replaced. This was not under warranty; considered to be routine maintenance. (In over 50 years of driving including several cars for over 200,000 miles, I have never, ever had to replace an engine oil pan before.)73,800 miles, 6 years 7 months after purchase, the transmission pan rusted out and had to be replaced. This was also not under warranty; considered to be routine maintenance. (Again I say, in over 50 years of driving, several cars for over 200,000 miles, I have never, ever had to replace a transmission oil pan before. Remember, too, that in winter I regularly run the cars through the car wash to include the underbody wash to get off the road salt and grime underneath the car.) I wrote to Hyundai corporate about the two pans rusting out; the only response I received was a email reply that essentially said, We are sorry you are unhappy with our product.In addition to the specific instances at certain dates and mileages noted above, there are other problems with the 2007 Sonata listed below for which I do not have a corresponding date or mileage but which are ongoing issues: Power mirrors continue to be problematic; no one seems to be able to fix them properly. Now out of warranty so are now essentially manual adjust set and do not touch! Seek function on the radio does not work on AM and only marginally on FM. A little annoying when traveling and attempting to find radio stations en route. Neither sun visor stays in place; currently being held up by bungee cords wrapped around the sun visors and the door hanger handles so that they do not inadvertently drop down into the drivers vision. Because of the embedded courtesy lights in the visors, dealer replacement for each one is in the hundreds of dollars. First the drivers side broke and then a few months later the passenger side malfunctioned.The powered door lock on the passengers side rear door works only intermittently not tied to weather or temperature or any such phenomenon. Half the time it works and the other half it does not. Recently, the drivers side front door has begun to act up on occasion and fails to lock. For over a year now, the cruise control set button typically requires that it be pushed several times before it will engage. I must assume that one of these days it will stop working and I will no longer have cruise control without another expensive replacement/repair.Recently, when replacing the front brake pads and rotors, one of the bolts holding the bracket that holds the caliper in position was extremely difficult to remove. It turns out the bolt was somewhat cross-threaded. Since these rotors had never been replaced until now, it means that the bolt was cross-threaded at the factory during initial installation. My guess is that I will have to soon replace the caliper on that side as it did not easily compress during the repair. I simply do not have the extra money or time needed to fix the ongoing problems, so my wife (especially) will just have to put up with the inconveniences for who knows how long.Brakes: I have had to replace brake pads, and rotors on occasion, much more frequently than I think should be the case. However, I blame that more on our intrusive government controlling our lives in order to protect us from ourselves than on Hyundai. Under the old system of asbestos brake pads, I routinely got 60,000 miles or more out of a set of brake pads (as well as a set of tires). With the Sonatas, I am lucky to get 40,000 miles usually more like 30,000 miles out of a set of brake pads. The only complaint I have with respect to Hyundai is that rotors, when needed to be replaced which also seems to be more frequent than should be the case seem to cost twice as much (from one of the local auto parts stores) than rotors for other brands of automobiles with some notable exceptions. Also, of late, I have begun to have additional incidences of the brake caliper pistons beginning to stick and freeze up meaning I will soon be replacing brake caliper assemblies.I will tell you that I emailed this letter to Hyundai Customer Care and told them that I would give them a week to respond before I sent it to everyone on my email lists and published it as widely as possible over the internet. Customer care did call me a few days later. All they could offer was a case number that indicated that this would be routed to the appropriate offices for consideration on future models. They offered no assistance regarding any of my issues with my Hyundais nor was there any hint of doing so in the future. For the life of me, I cannot figure out why they wasted my time and theirs with a phone call. Basically they called to inform me of the case number which is useless since they have no intention of doing anything. The lady who called me obviously had no authority or power to do anything. When I suggested that she put me through to the President of the company, she told me that there was no phone number for the corporate office although I was welcome to contact them by mail. According to her, not even Hyundai Customer Service has a number for the corporate offices in California. A couple of weeks later, another Customer Care Representative, Brian, called me. Again, it was a waste of both of our times. He did offer to send me some discount coupons for the needed repairs on the 2007 sun visors. I guess since that did not satisfy me and I plan to broadcast this letter as far and wide as possible, I never received any discount coupons.Once again, (as stated above with respect to the oil and transmission pans on the 2007 Hyundai) their primary response was, I am sorry you are unhappy with our product. In essence, their response is, We really dont care about our customers, we just try to make them think we do! They evidently have learned what P.T. Barnum proclaimed many years ago, There is a sucker born every minute. What he was saying is that companies like Hyundai dont need to care about customers like me because there are plenty more where I came from. I just hope you are not one of them like I was. My bottom line is DO NOT BUY A HYUNDAI!!! THE QUALITY OF THEIR PRODUCT, LIKE THEIR CORPORATE CUSTOMER SERVICE, IS PATHETIC AT BEST AND ESSENTIALLY NON-EXISTENT. LET THE BUYER BEWARE!!!Please feel free to forward this to anyone and everyone you know so they too can be forewarned before it is too late for them unless you are trying to get even with someone for what he or she did to you.

Im sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that her manual is in, but that I wasn’t allowed to come pick it up. He said that I made a scene when I went to place my order for my manual. Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn’t even see Nicholas on the day I came in and I didn’t want to. He claims I made a scene. The scene he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up off the wall comments and stories about me and his ex-wife. But I didn’t come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That’s when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed. He got my information (cell number and order I placed). I’m angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn’t have had anything to do with my order. Jessica didn’t place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a scene, I’m not allowed to come pick up my manual or else the police would be called. I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him my side of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this scene they were referring to. The manager said that it wasn’t necessary. Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That’s when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, He is with a customer or He is busy at the moment. That is why I’m going over their heads and coming to you.All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn’t gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. Its just a shame that a few people can change the way we view Hyundai. I need an apology.

I purchased a 2010 Hyundai Sonata in August 2009 with 500 miles on it at the time of purchase. To date, I have had the vehicle in the service department 3 times regarding the transmission, dropping, failing and stalling, for a total of about 4 weeks in the shop. Just before the 60k mile warranty expired, the rear passenger side door handle fell apart. I had that replaced, covered under warranty. Since that time, about 5,000 miles has passed and today, the just replaced door handle fell off again in my hand trying to put my children in the car. I have tried and tried to be patient and put up with this car and all the times it has been in and out of the shop, but I am truly to my breaking point. I have to put my children in this car and travel to school, work, daycare and after-school activities. I need someone to get in touch with me regarding the possible lemon law or before it gets to that point about someone buying back my vehicle and putting me in something comparable of my choice. I am aware of the laws and my rights. Please contact me as soon as possible so we can have this resolved before anyone is seriously injured as a result of poor craftsmanship and production of my vehicle. Thank you very much in advance for your time.

Since purchasing a used 2011 sonata I have dealt with a few recalls. One for metal debris may not have been fully removed from the crankshaft area during manufacturing causing knocking noise. My Sonata sounds like dozens of marbles flying around in the engine yet it was given a clean bill of health on this recall. They did however recommend replacing my front brakes prior to me leaving but I declined since I just got new tires and already knew I had quite some time left on the brakes. By the way it was 18 months before needing the front brakes. Totally bad reflection on the dealer service manager at Suntrup Hyundai in st. louis.Second recall was for powertrain -- the transmission shift cable may detach from the shift lever pin. This happened to me at a supermarket only I had no idea about the recall. Tried to start car but it would not turn over at all. I noticed the dash board showed the car in Drive but it was in park. That seemed strange. Got a tow truck to take car to dealer after trying to jump it. Dealer called and told me it needed a new battery which I could not believe since the tow truck tried to jump it and failed.So, I went ahead and replaced the battery and When I picked the car up the dealer told me they also fixed a recall with the transmission cable shift lever pin. I pointed out that was what happened to me at the supermarket. Car showed it was in drive but it was really in park and it would not start. They basically lied and replaced the battery that did not need replacing and it was the recall all along that caused the car not to start. Once again this is a dealer service manager problem. Clearly a big problem with Suntrup Hyundai in St Louis.Third was today. MDPS ECU replacement. Electric Power assist causes power steering to go out without notice. They fixed mine today but informed me that I needed a Steering coupler which would cost 350.00. I told Tim that nothing about the steering was broke so why would I need to do that. I left but as soon as I started the car and pulled out, I had to go back into the service counter. I told Tim the steering was screwed up bad. He said that he already explained to me that it was a separate issue and the computer was just compensating for the loose steering. How about that it was fine when I brought it in for the recall and it was given back to me broken. The steering is so loose that you can blow on it to make it turn. It must be twice as dangerous now as before. So unbelievable of a story that it seems made up.

I recently took my car into Tuscaloosa Hyundai which is nearing the 60,000-mile original warranty and discovered that the new car warranties offered are limited. Did you know that the A/C system is only covered for one year? All of the systems in the car have different warranties so the 60,000-mile thing is just a scam. At 60,000 miles you are required to have certain services done for your so called million mile warranty to be valid and it is very costly. I assume that as you progress your mileage there will be more costly charges to continue your warranty. I just wanted to make the public aware that you are not getting a full bumper to bumper warranty. Whoever heard of a 1-year warranty on an A/C? On some systems, you have to pay for the parts while you are under warranty. This was never disclosed to me during my purchase of this vehicle. You can look the new car warranty up online and it says Limited new car warranty. I thought a warranty was a full warranty but this is not the case. My suggestion is buy a car with a real warranty, not a Hyundai.

Hyundai Genesis. My son had a wreck in this vehicle, flipped 4 times and only one airbag deployed. Was airlifted to an area hospital. Hes lucky to be alive. Wouldve walked away otherwise. Has had 2 reconstructive surgeries since.

Leased my third Hyundai in February, 2020 one month early because my dealer had the SUV that we wanted. Turned in 2017 Sonata and owed a total of $1,600.00 for mileage and last month. Paid 3 weeks early and they said it hasn’t been paid. I sent a copy of bank check, front and back to Hyundai finance that was cashed. I’ve called five times and they don’t know where the money was applied. It’s coming up on three months past due per Hyundai finance. My credit rating has went from 800 to 640. I’ve contacted the Better Business Bureau and the dealer. I will never buy/lease another Hyundai again. Once my lease is up, I will be returning the vehicle and leasing a different vehicle, if my credit is repaired by then. My last resort is contacting my attorney if I get nowhere with Better Business Bureau or the dealer. This has been a nightmare and I would advise staying away from Hyundai and their financial department.

Hello my name is Johnny **, I have a 2011 Hyundai Sonata. On October 15th my vehicle turned off while driving, I had the vehicle towed to Sport Hyundai in Egg Harbor Township, service guys there are great, anyway the vehicles engine I was told needed to be replaced, I was sent to Enterprise car rental office in Pleasantville NJ then I found out that Hyundai is only paying $25 towards my rental and I had to pay $18 difference a day, I just feel that if the vehicles engine was defective or recalled I should not be paying for anything, so I sent an email to Hyundai explaining my situation. They said that unfortunately there is nothing that they can do. I was thinking of trading my car in before all this happened and get a new Hyundai but after this experience I wouldn’t do it and will encourage anyone I know not to invest in Hyundai at all.

We needed roadside assistance since our car stop. The person sent was in a regular car and not under any towing service company. Very unprofessional. The person who gave us a jump start did it backward three times causing our car to set off an alarm and causing a surge charge to our car. Blew a fuse and the IMP box was fried. Now no one wants to take responsibility for the wrongdoing and $520.00 later and to top it off Im a suspect in this whole ordeal since the car was towed Sunday 2:33 am to our home and not towed to the dealer until Monday morning. So much for trust in services you pay for.Im canceling my service with them and make sure that I let people know how poorly I was treated and even accused of tampering with my own car. Really WTH, why would I try to fix something I have no idea how it works especially when the moron who charges my car wrong three times told us it was the alternator that was bad? My trust in Humans right now is not very a good one. Ill trust my dog better.

I had a rotten experience with service. My brand new vehicle started to rust in the trunk immediately after I bought it. I took it to service. They identified the problem. They tried to correct it and it didnt work. It took so long that by the time they came up with a solution they told me my warranty was up. They just said, Sorry these things happen and in the end I would never endorse anybody to go to Hyundai Canada with this kind of service and product.

No after sale service - Beginning November 2011, we finally bought our dream car (Hyundai iX35 R2.0 CRDi GLS AWD A/T). I worked hard to be able to afford it. Brand new, it is delivered to us in hazy view. We are so happy to get our new dream car. The first week after we got the car, I need to take it to Hyundai Nelspruit workshop so that they can put on the nose bar as they couldn’t do it in time for delivery. That afternoon, when I got back my car and drove home, I saw that the panel where the gears are is scratched (looks like someone took a spanner or something while changing the automatic gears with it in hand). Several days later, I received an sms from the branch asking if I was satisfied with the service, and I replied no, I am not happy at all and told them about the scratched panel. Until today, they haven’t come back to me! In December, we went on holiday to Jeffrey’s Bay. On our way back, just before Kroonstad, we got a flat tire. I changed it and saw that in the inside, it is worn down to the wire, almost 5 cm. I looked at the other one, and it’s the same! We have to drive slowly as we don’t have a spare now. It is a mission to get two new tires in Kroonstad. Finally, we got the tires and after almost 5 hours and R7250.00 later and promises from Hyundai to replace it, we can continue to drive home (the car only has 9,000 km on the clock). So I sent the claim to Hyundai Lydenburg (where we bought the car). It’s now two months later, I do not know how many e-mails and phone calls, and we are still waiting for the money! The car almost has 10,000 km, suddenly the engine light goes on. I looked in the book and it says it has to get to a dealer as soon as possible. It was late at night, so the next morning, we took the car to Hyundai Nelspruit workshop. They put it on the lift and apparently there is an oil leak; we need to leave the car there as we are not allowed to drive with it (it was Monday, 6 February). So we have to rent a vehicle because no courtesy car was available (I talked to Hyundai again, they will pay the vehicle). I got a rental car from Euro Car. The first amount go off on my credit card on 8 February (R8091), and the second on 14 February (R2000), and the third on 6 March (R19,607). With our own car it would have been a bit cheaper to drive! On Thursday, we called the workshop (they said we can get it on Friday) to hear if our car is finished to collect the next day. No, they have to order a seal. A few days later, we phoned again, still not finished. They will only get the seal by 5 March! (I think they plant or grow rubber trees then milk them and only then can they produce a seal). A few weeks later, they called us (for a change) and told us they got the seal and we have to bring in the car so they can put it in. We told them that we can’t bring in the car as it is already standing there in the workshop for 3 weeks now, and that they can just immediately start with it! On Tuesday, we phoned again to hear if they are finished (was supposed to be finished on Monday). It was not. The seal they ordered was the wrong one, but they looked in their storeroom and found one (so actually the car was standing there for weeks now for nothing). They put the seal in, put in the oil, and suddenly there is another leak! And they don’t even phone us, we have to phone them every time! On Monday, 5 March, I stopped at the workshop to get my mailbox key (since it’s almost a month, I couldn’t take out my mail). They sent a young man to accompany me outside to my car to get my key. There my new car is standing way at the back in the sun. I wonder if it’s been standing there for all this time. (I don’t even let my old car stand in the sun for so long).It’s now more than 4 weeks later, I’m tired of begging and phoning all the time. I don’t even want that car anymore. It already gave us so much problems I don’t trust it anymore. We expect Hyundai to give us a brand new car, pay back our money for the tires, pay the bill on my credit card with interest for the rental car and bank charges on the credit card, so their name is not affected. It is the least they can do for us to compensate for all the inconvenience, or we have to take legal action. After I sent this mail to Hyundai, I got an e-mail from Liam from Customer Service saying that Hyundai will only pay for the labor and the seal. Thank heavens, they will pay a R5 seal and me R40,000 for rental and tires. At R4000 a kilometer above the buying of R400,000, I really hope to sell it or let it just stand too expensive for me. This is unacceptable. The public should know about the terrible service of Hyundai before they have to go through what we did. If you read the letter/message of the CEO, Alan Ross, (on their website) it is the opposite of what is happening in reality. In my situation, there is in no client service from Hyundai! Hyundai Nelspruit says they can’t work if there is no part. Hyundai sells thousands of vehicles and there is no part, wow. It’s like me booking in guests and tell them sorry we can’t take you on a game drive. I wonder for how long we still have to wait for our car and all the money? At least Hyundai Lydenburg tried to help us with this mess from Nelspruit workshop via e-mails, etc. I fear the day the car is not under guarantee anymore and I have to pay all the expenses because their service is so bad! I hope you can accomplish something with them.

Purchased new 2009 Hyundai Azera Limited. Tired of being misrouted by the factory navigation system, I tried to order new map software from MapnSoft following the instructions in the Owners Manual. MapnSoft wrote back that the radio you have is manufactured by LG and the contract between Hyundai and LG ended 2 years ago... we do not have any update to offer and we do not foresee being able to provide an update in the near future. I called Hyundai Customer Service and was told they couldnt do anything and to see a Hyundai dealer because I bought the car from a dealer. (What in the world is wrong with that logic?) Ive seen similar complaints on the Azera forum from 2009 and 2010 Azera owners and I think its wrong for Hyundai to prematurely end the contract they had to keep their navigation systems up to date.

Took car in - eng. light on, abs, 4 wheel light, esc light on. First off they charged me 150 to diagnose eng. light which should have been covered under warranty because light was on. Second abs, 4wd, and esc light was on due to and to have car inspected the dealer claims car wont pass inspection because of brakes and rear tires (they did same last year - when I left that dealer and went to a local Ford dealer the car passed with no problems. I couldnt take the car to the Ford dealer this year because eng. light was on). Wheel speed sensor (which they replaced last year [other side]) dropped off on Monday 4/20/15. Was called on 4/24/15 car was done picked up car on 4/25/15 cause I work 2nd shift so did not get call till midnight when I got home. Went Sat. morn to pick up car - drove car home.While getting ready to go to work noticed oil on back window, tail gate, and rear bumper. Looked in motor compartment and noticed oil around and on motor. Checked oil - the level was up so guessed they didnt clean up oil from changing valve cover. Called dealer. Explained problem. They wanted me to bring car back. Said I couldnt because of work and never make it by the 6pm time he gave me. I told him what I thought it was he asked to check oil level. Told him I did and level was up. He said ok to drive but keep eye on oil level and to call Monday morning to make arrangements to bring car in. Did as instructed - called on Mon. morn.Was told to try to have car towed. Tried to find tow truck - only one the dealer suggested was 200 and about 3 hours. Called dealer back. Explained to him about tow co. and explained to him that I looked under car and that there was no oil under the motor but there was oil dripping from where they put the new axle in. He told me not to drive the car in but to have it towed in. I asked him who pays the tow bill. He stated I have to. I told him it was where they fixed it why do I have to have it towed in. His statement was until they find out the problem was it was up to me to get it in. The dealer called me on 4/28/15 - stated that the leak was from the axle that for some reason that the axle would not lock in. I asked him then who pays the towing bill, he stated to bring bill in but he doubts they will pay.Third oil leak in motor, they said was valve cover gasket was leaking again (replaced last year for same reason). Also when I dropped the car off the week before that there was a chirping noise in the front of the motor. The dealer claimed it was idler pulley and replace it now. The motor knocks real bad. The dealer said it was my fault for not having oil changed on a regular time frame, I told him that it was changed on a reg basis. He told me that the oil filter was full of sludge. I told him that You show me one motor that at 97000 miles that doesnt have sludge in it.He got pissed off and wouldnt talk until I asked if he was still there on the phone. He told me to bring in receipts for oil changes. I dont have all because there were times I changed oil and filter myself. He told me that I would have to pay to have the motor torn down at my cost at three hours labor and if there is any sludge in motor that I would have to pay them for the repair. Every time I take car to this dealer I always have problems and no other dealer will do the work on the car because of the warranty and the extended warranty. Sorry. Tried to be short and to the point as possible.

Hyundai has the worst leasing programs in the business. Do not fall for their lease plan. My wife turned her Equis recently. The car was 12,000 miles under so she thought she was fine. She had the Hyundai dealer wash the car when she took it in for an oil change. They used a pressure washer and took some of the pearl white off the plastic bumper. The manager said they have had issues with this paint and not to worry. Hyundai sent a person out to look at her car and write it up. She wrote down the paint issue. She said it needed a new tire. The tire in question was well within the safe range. Note that this vehicle was known to have under equipped tires on them and she kept the same when she replaced them. After 24,000 miles she had purchased two sets of tires. The Equis was their top of the line vehicle and their bottom of the line vehicles had more bells and whistles on them. My wife had asked before purchasing the vehicle about all of the things like bluetooth and was assured it had it but the salesman didnt know how to work it. That was a lie. She went back the day after purchasing the vehicle and was told Too bad, were sorry. Cant do anything about it. I will say it was the best driving vehicle weve had and I did enjoy it. The problem was the Hyundai Lease, they lie, cheat and dig into your back pocket. DO NOT LEASE THROUGH HYUNDAI. Purchase the vehicle outright or find another lease option. My wife showed the Texas Hyundai Lease manager her original correspondence and how Hyundai Lease didnt get back to her the first week she had it. They do not care about you, just the money.We are waiting on a recall for the white paint to get our money back. Tire places including the dealership said the tire in question was within code. The dealership said they would have waived all of the issues Hyundai Lease found. Remember, youre getting the car from a dealership but youre dealing with Hyundai underhand Lease.

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.

I purchased a 2014 Hyundai Tucson Limited in April 2014. At that time I was pleased with it and the Blue Link App. I was happy with the dealership, Hyundai of Huntsville TX. The BLUE LINK features for the Remote and Guidance expire after 3 mos so you have to purchase what you want to keep...$99 a year for each!! Most autos have these features indefinitely for free.I purchased the REMOTE package as I dont need the GUIDANCE. As soon as I purchased the package, many of the features I enjoyed under the REMOTE no longer worked...i.e., the Valet alert and to be able to turn it off and on through the app on my phone and also the GEO fence alert. It no longer sends me text messages either. If I am in a restaurant, I want to be able to set the valet alert from the app on my phone if I forget to set it before getting out of the car. If Im away from home and my car is at home, I want to be able to set the GEO fence through the app like I used to before the GUIDANCE pkg was removed.HYUNDAI BLUE LINK has UPDATED AND IMPROVED an app that no longer works the way it did when I paid for it. I have gotten no satisfaction through multiple calls and emails. I paid for a service from HYUNDAI that I no longer receive because the TECH SUPPORT is worthless and they cannot put the app back the way it was to include the features I paid for.I proved to them that when they took the GUIDANCE package off that I no longer wanted, that it also took away the features that I am speaking about. Unless you KEEP AND PAY FOR THE GUIDANCE, you dont get the feature of turning the VALET and GEO off through the phone app. ALSO THE TEXT ALERTS DO NOT WORK FOR IT!! WHY SHOULD I HAVE TO CHECK MY EMAIL TO SEE IF MY CAR HAS BEEN MOVED WITHOUT MY PERMISSION!! I think HYUNDAI needs to make things right and get the app back where it was when I paid for it or give me some sort of compensation....like leave the GUIDANCE AND REMOTE ON MY CAR FREE FOR THE LIFETIME I HAVE THE VEHICLE. My husband has the same features on his Chrysler Town and Country....doesnt have to pay extra for even the LIFETIME MAPS and his actually works like it supposed to without all the extra hassle. Needless to say, I wont be buying another HYUNDAI and will be telling others about the issues I have.

On October 15 2017 my husband and I were taking my granddaughter home after an overnight visit. We were driving my 2013 Hyundai Sonata with Turbo engine. We were going southbound on highway 52 from Mount Airy to Winston-Salem. We have made this trip many times since my grandchildren have been born. We had been driving about a half an hour, my husband in the front seat, driving and my granddaughter and I in the back seat. My husband said the car is making a noise and doesnt seem to be running right. I am going to pull off at the next exit and check it out. I glanced over the seat at the dash to check for any warnings on the dash but didnt see any.What I did see was smoke coming out from under the dash. I yelled, I think the car I on fire! So as quickly as he could my husband pulled the car off the road and told me to unbuckle my granddaughters car seat and to get out. I got out and walked away from my car. I could see flames coming out from under my car and the back bumper was melting. My husband got out and got my granddaughter out. Some people had already called 911 but it was too late for my car. Flames were shooting up in the sky. The worst of the flames were around the gas tank where my granddaughters booster seat was located in the backseat. This car was well maintained and in great condition. I hope that someone finds out what caused this. It did have a recall for metal in the motor but I had already taken it in and they checked it out.

I was recently in an accident with my 2011 Hyundai Elantra. I had a medical problem and went through a field, hitting a tree. My airbags did not deploy! Luckily I was not hurt worse, bruising and very sore. I am really afraid that something could happen and it could be deadly the next time. I have never had a recall on anything with my car! I feel this should be looked into as I have read other complaints that airbags failed to deploy!

I was quoted a finance rate at $3,000 over the posted sticker price. I was given ridiculous numbers and quoted an incorrect credit score. I was taunted on my way out the door by a sales person named Ryan, saying he hoped my next car purchase ended up on the side of the road. This was witnessed by my sister and every other customer in the show room. I’m buying a new Toyota right next door.

I got a flat on my new 2015 Sonata Hybrid. Called roadside assistance and they told me I had to have it towed to the nearest Dealership. I thought it had something to do with it being a Hybrid but it turns out that the cars dont have spares, they have inflation kits. Going to the dealer is normally not a problem but it was SUNDAY!!!!!! I told the person at Roadside that but it didnt seem to faze her. The nearest dealership was my only option. So now my car is stuck there overnight and I miss a days work because I work 35 miles away. If they brought me home I could have had it fixed. If they brought me to Pep Boys or any tire place I could have had it fixed. They need to get their heads out of their butts over there. Ill be getting AAA to avoid the expense of Free Roadside Assistance.

We purchased a 2014 Hyundai I40 from the main dealership in Stratford-upon-Avon. We were contacted to notify is the vehicle of been through the workshop and was ready for collection. Within an hour I realised the clutch was faulty as it had to be pushed to the floor before you could select a gear. I returned it to the garage within an hour. The head of sales said yes, there is a fault on the clutches. We can do a temporary fix until Hyundai release the relevant parts to rectify the fault. What beats me why sell a car, knowing it has a defective clutch. I know I can return the car and get my money back but I have been assured by Hyundai UK. The clutch will be rectified by the middle of June. According to the dealership, there are hundreds of I40s out there with defective clutches. So if you have a problem take it back and demanded it is fixed.

My husband was in a serious automobile accident and passed away because of the injuries in October. He leased a Genesis and the lease was up in October. When I turned in the car I ended up owing over 2500 because of mileage overage fees. I had wrote the CEO of Hyundai and the President of Hyundai finance to waive the fees. We incurred the overage charges because we had to go see my critically injured husband in the hospital and drove over 100 miles each day. They would not waive the fees and submitted the fees to collection which lowered my credit score. I have incurred medical expenses due to my husband death and had to sell my home. I am unable to get an apartment thanks to Hyundai. My credit score was lowered and I did not qualify. I did pay this bill in full and I still had my credit score lowered. I will never buy another Hyundai again. My husband and I did love our cars but I was just blown away with how heartless these people are. We have leased two cars from Hyundai and I bought my car. They clearly got quite a bit of money from us already but they did not have the heart to help out a widow who had medical bills and is just trying to survive. In fact I am trying to figure out where I am going to live right now. I had a friend who also lost her husband and the car dealer waived the overage fees. It was not Hyundai. I wish I bought my car from another dealership. Heartless, Heartless, Heartless and Greedy.

When the spring detaches it rubs on the tire. The spring heats up and burns through the tire in 20 seconds, then you will not be able to stare, the car crashes and you may die.

Key fob poor design plastic part keeps popping off and lost one already. Horrible design. How can any manufacturer make a fob that releases so easy.

I purchase a 2020 Hyundai Kona, in Aug 2020, and the exterior black trim around the doors, windows and rear liftgate have faded! I took it to the dealership and was accused of waxing them, thus making them fade? Does that make sense? I called the Hyundai customer care department and opened a case only to be told you waxed it and they will not do anything about it! I didnt wax them, but now I have to live with it. BEWARE OF HYUNDAI PRODUCTS! I have the 2020 Kona Ultimate with faded black trim! The family that they claim you belong once you purchase a Hyundai doesnt exist!