My check engine light came on for the 2nd time in 2 & 1/2 months. I took it to the dealership and they told me it was not covered under my extended warranty, which make no sense to me. They said this is because I was not the original owner, since I bought it used & bought the extended warranty, it was not covered. I have spent more time at the dealership whether it was in Illinois or Colorado than I have with any other car that I have owned. The total cost is $119.47.

Front bumper falls off very easily on Sonata - Be very careful when pulling into a parking spot with a tire stop installed like most handicapped parking spots. I went about 2 inches too far and heard a scrape on the tire stop. I backed up slowly, and it pulled my front bumper off the car on one side. I pushed it back into place and taped it up to drive home. They are the cheapest little plastic devices that hold the bumper on the car, and once they break (according to my dealer), you have no choice but to replace the whole front end of the car ($1,104.00). When speaking to the body shop for Hyundai, they explained that Hyundai used to warrant this problem, but there were so many that they quit doing it. They said they had replaced over 25 of these recently. I went through all the Hyundai customer options, but they would not help in any way. There is nothing to keep this from happening again except being very careful when you park. I will never buy another Hyundai again because of this. Very cheap manufacturing and possibly dangerous. I hate to see this happen with our car companies. I never had this happen with any other car in the last 50 years I have been driving. Just an additional note, there is not a scratch anywhere on the bumper except underneath and nothing broke or cracked except these cheap fasteners which are attached to the bumper. Some of the other plastic parts under the bumper have to be replaced as well. Hope this helps others, and I wish I knew about it before I bought this car.

I am on my 4th consecutive Hyundai, and for the most part find them to be good value. BlueLink, on the other hand has changed my opinion of Hyundai. The customer care service, which is required to get any other service, is not valuable and Ive never used it. I paid over $3K extra for a package with push button start so I could take advantage of the remote start feature. Its ridiculous that I have to pay $200/year to use this. I would actually be much better off to pay to have a remote car starter installed. Id do this if I hadnt paid so much for the push button start feature. Ive tried calling Hyundai to see if they could offer any sort of promotional rate, especially considering that now new owners get 3 free years of BlueLink. I tried calling BlueLink customer service on several occasions and hung up after being on hold for over 30 min each. Finally, after a 45 min hold I got through and the rep was able to offer me absolutely nothing. I let him know that when I trade next time, I will be inclined to consider something other than Hyundai.

Veloster is the worst car I have owned. The car is only two years old and I have had a list of problems with the car. The water pump was replaced at 3000 miles. I have had problems with the sunroof since day one, with car as well. I have also had the fuel pump, fuel rail, catalytic converter, front hub and axle replaced as well. Now today my navigation & radio went on the car. I have made complaints to corporate Hyundai and left numerous calls with no callback. Not only do they make a poor car, their customer service is just as bad.

I have to say I WAS a huge Hyundai supporter. In fact, I referred a family member and a friend to buy one of your cars as well. I say WAS because my 2011 Sonatas engine blew and the dealership (Jim Ellis Hyundai - Atlanta, GA) cannot tell me why. They actually said it would cost $400+ if I wanted to know exactly what happened. They denied me warranty service and told me a new engine would cost $6,800 for a TWO (2) year old car. This is unbelievable to me from a company that stands on its warranties on their cars. I am sure Hyundai is aware that an unhappy customer will reach 10-20 times more potential new customers than a happy customer. I am at this time an UNHAPPY customer.

I purchased my Hyundai Tucson when I lived in MA. I moved to NH a few months ago and now need to register my car there. I went to the DMV, filed the necessary paperwork, and the state sent this request in, as that is their process. This was in mid February. I received a phone call on March 14th from a representative from Hyundai that they needed me to call them back to confirm my new address. I called them back that evening. I gave them my account number and my new address. I was told that was all they needed and they could now start the process. I contacted the state of NH on March 21st to see if they received the title yet, and they said they had not, and they suggested that I call Hyundai to get an update.I called them that same day and I was told that the note in the system said they were waiting for me to call them back, which made no sense because I had done just that a week ago. I was also told that they could not give me any updates because thats what the note in the system says and if I call and speak to someone else, they will tell me the same thing. I waited two days and called back for an update. I got the same response and this time, I was told that the state of MA was holding things up because the title is an electronic title.Well, I had my insurance agent then contact the state of MA once I received that update and the state told her that Hyundai never sent in the request. So, of course, at this point I am livid. I called Hyundai back again and I was once again told about the note in the computer, even though at this point I had called 3 or 4 times. This new person that I spoke to now tells me that what is causing the issue is that the state of NH sent in the paperwork that I signed, instead of me sending it in. What?!It has now been 6 weeks and I am told that it could be another four weeks due to the process at Hyundai. I am outraged at this. The process should have been kicked off on March 14th when I called back with the information they were requesting. I dont understand how here it is April 3rd and they still havent even sent in the request to MA for the electronic title? Its really a simple matter. NH just needs the title so they can turn it into a NH title because that’s where I live now. I moved with my fiancé. He filed his paperwork the same day as me, the state sent it to his lien holder same day, and he was l set as of March 21st. His lien holder didnt give him any problems. They just processed the request as they should have.As soon as this is resolved, I am refinancing my loan with my fiancé’s lien holder. I am very unhappy with Hyundai Motor Finance and I would never recommend them to anyone. They have lost my business for sure.

My 2007 Hyundai Elantra started with a clicking noise a few days ago so I took it into the dealer in Thousand Oaks, CA. They called me a few hours later to ask me for my records of my oil changes. I said, What records? The service guys said, Well we need the maintenance records in order to fix your car. I was baffled. I said, How would I even begin to obtain those? I rarely visit the same place more than once and I have lived in several cities since I bought the car. He said to me, Well then look at your bank records. I had also switched banks of almost 10 years and this was assuming I had paid debit or credit for the oil change. I let them know how ridiculous that was and how if I had been told to ensure to keep all records at the time of purchase or their warranty would be void, then I would have done so. His response was, Its in the manual. Seriously?! The 1,000 page manual that nobody reads? Ridiculous! I then asked for the manager, which he refused to give me, but said he would give me the Hyundai customer service number. I then called them and got the same responses from the first lady. Its in the manual. So I asked for a manager. The case manager Evon seemed to understand and said he would call the dealer and find out what was going on and call me back. I never got a call back from him and had to call them back myself, twice. Both times ended up speaking to 2 different people. Both of which also gave me the same response, Its in the manual. I have worked in customer service for 10 years and have never seen such terrible service. If I treated my customers the way I have been treated, I would be out of a job! The reason I purchased the car was because of the warranty! Which is how Hyundai advertises. Its ridiculous that they want records of oil changes when I have had my car for almost 6 years. How unreasonable are you guys?! I have spent countless hours calling locations I have been for oil changes. Ive had to travel to Santa Ana, Sherman Oaks, Moorpark and Simi Valley in California just to visit these locations and see if its possible to get reprints. Oh and if you do your own oil changes, you have to provide receipts of purchases of your oil. Wow! Case manager and Hyundai customer care got me nowhere. I have spent days searching and visiting shops. So ridiculous and such a waste of my time. My car has just hit 73,000 miles. Why cant you just fix it? Its still under your warranty. I am extremely angry and dissatisfied. My family has chosen Hyundai and this was the first car I had ever purchased for myself. I work hard everyday to get by and pay my rent and my car. I need to rely on my car to get to work to make that paycheck, which is why I bought a Hyundai, because I thought I was buying a reliable car with a great warranty. Not true! I have little hope that their customer service or their lies will change. I refuse to pay $3,000 for a new engine on a 6-year-old car with 73,000 miles on it!

See attached photos! Out of the last 5 years I have owned my Hyundai I have had 4 door handles break and latches on inside to visor mirror & center console break within the first year of owning the vehicle. And I dont have children and never use these doors! It seems these are very cheaply made causing a huge inconvenience! 2 door handles repaired in the past 3 years and now 2 more are broke the same way this last year that have not been repaired. This has become very pricey and unnecessary to have to maintain to have working door handles. I have owned many cars in my life and never had this problem! Why arent these considered recalls??? I feel I should not have to continue to pay for the replacements of the handles and latches! I would like Hyundai to be responsible to repairing these items as they are currently not in working condition! Sincerely, Frustrated Hyundai owner.

I had bought my Grand i10 in April 2017 register and model is 2016. I had ride only 68000 kms. The engine has the problem. I called the dealer and asked whether there is the warranty. They telling the warranty is over. They telling. While I took they told me we had extended the warranty for 5 years but now they telling it has being finished.

In July, I brought in my car (barely 2 years old) because the seat was tearing. The dealer said I would have to wait for a company rep to look at it. I called in August and got the line that they would call me back. I just called in September and got the same well call back answer.

I recently purchased a 2014 Hyundai Sonata Limited and have had terrible reception with the AM radio. The FM and Satellite radio work fine but all of the AM stations have heavy static. Unfortunately, I listen to AM stations regularly and am very unhappy with their inability to resolve this issue.

2014 Hyundai Elantra - Around 74,000 miles my engine started making a ticking noise. It would get quieter as it warmed up. When I took it to the dealership, the mechanic that looked at it said another Elantra engine went bad, this winter took a lot of engines out. We got a lot of bad engines in this winter. Something is wrong with these engines. Then he informed me that I would need a new engine. This was a Hyundai dealership mechanic that stated this. I already knew something was wrong because of the Sonata engine recall and all of the blogs where Elantra engines were going bad between 68 and 75,000 miles. I took better care of this engine than the book called for. But since I was the second owner the warranty had run out at 60,000 miles. When I bought it around 35,000 the engine sounded perfect. And it was a certified car from a car lot. Hyundai says they only warranty certified cars from a Hyundai car lot. Never again will I buy a throwaway car. In my opinion the engine need to be recalled, they know they have an issue. I am currently driving a 2018 Elantra for a week while I get another car. The engine has 2200 miles on it and I can hear the same ticking already, plus it shakes a little coming from the drive train, until it is driven at least 10 miles. The steering tends to get rigid from time to time like I am sliding on some ice.

I purchased a Fluidic white car from Mody Hyundai (Malad W) in Mumbai, India. It was delivered to me on Sept. 7th, 2011. My car registration no. is **. I drove my car the 1st time on Sept. 10th when the car broke down at 3 in the morning. The gears refused to change. It would not change to any of the gears and the car stopped. I waited for 45 minutes on the road and finally I could drive my car. My car again broke down on Sept. 17th. This was the 2nd time I drove my car. The same problem persisted. The gears were not changing. I called the Hyundai guys and they insulted me when I went to their off in Malad West. They said that maybe I was changing the gears by pressing half clutch.My car broke down the 3rd time on Oct. 8th when I went to hotel Sea Princess. The valet guys said that the car refused to start. They pushed started the car and I got my car home. I finally called the toll free number for Hyundai on 25th. They took my car to their service station (Mody Hyundai) at Goregaon W. Even the Hyundai guys could not start my car. Nobody bothered to call me and update with the status of the car. I kept calling the Hyundai sales people. Finally, they called me on 11th and said that there was a problem with the starter motor, which they will replace. I kept telling them that there was a problem with the gear box but they did not listen.They, I again called on 12th. This time, they confirmed that there was a problem with the gears too and they would replace it. Hyundai got my car on 13th with a scratch on the front. This time, they blamed me saying that the scratch was on the car when I was driving. I refused to take my car and told them that I will accept it only if they remove the scratch. It has been a very embarrassing situation for me when my car broke down thrice in the middle of the night and once at a 5 star hotel. I requested the Hyundai guys to replace the car, as I had not even driven the car for 100 kms. and I faced so many problems. However, they refused saying that since it is under warranty, they will replace the parts and give my car back.Since I stay alone in Mumbai and work at night, it is very risky for me to drive a faulty car which breaks down every now and then. I request you to help me get my car replaced from the Hyundai people as this is bad customer service.

I purchased a used 2009 Hyundai Accent last November (2014). I have had nothing but problems with this one car owner vehicle. It is a piece of work. I am responsible for paying over $10,000 for this vehicle, that doesnt even run. What can I do and what are my options? Someone has to help me. I am having a meltdown. Is there anyone out here that really cares and gives a damn?

Leased a Hyundai Sonata 2013 and after 3 years, returned the call, and was hit with a disposition fee of $400, plus tax! No one ever told me about it, so I called Hyundai Finance and was told too bad, you must pay today or it will go to a creditor. So I asked for a payment plan and they said no, too bad on you. Now waiting for a manager to call! Never will buy/lease a Hyundai ever again!

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

My Tucson 2017 had a problem with acceleration. The dealership technician inspected the car for and said there is no permanent solution for this problem. Surprisingly they charged $120 for doing nothing on a guaranteed car. And the customer service did not respond to my complaint.

My 2011 Hyundai Sonata died on me last night while driving home on the 210 Fwy without any warning whatsoever. AAA towed it to Parkway Hyundai in Valencia, CA. I received a call today from the dealership telling me I need a new engine. Although my car has 150,000 miles on it, they are mostly easy highway miles and I have not had any mechanical issues up to now. I regularly have maintenance done to the vehicle. I am furious after reading numerous complaints from other 2011 Hyundai Sonata owners with the same problem and Hyundai not accepting any responsibility.

Hyundai is an unethical company. I own a 2012 Hyundai Sonata. At 52,000 miles, we need a new transmission! What kind of car needs a new transmission at 52,000 miles?? The mechanic at the dealership even told us that we may have received a faulty transmission because they shouldnt need replacing at 52,000 miles. Our warranty was 2 months out of warranty so the dealership was optimistic that headquarters would still pay for the transmission and service because our car had such low miles and had so recently gone out of warranty. After the Hyundai dealership went back and forth with Hyundai headquarters, they told us they were unwilling to cover the cost of the transmission! The customer service was absolutely horrible. I have never had such a bad experience with a car company in my life. Hyundai should treat people more ethically instead of trying to squeeze me of every drop of money out of consumers they can.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

On Sunday the 22nd of February at 7:45 Eastern Standard time I received a phone call from legal services saying that my car needs to be picked up, and by the state of Massachusetts I had to surrender my vehicle. I am delinquent in a payment, so I figured if I cooperate and let them take my vehicle, we would be able to work things out. Today is Thursday the 26th of February and my car is still in a tow company parking lot, while these people take their sweet time on telling me whether or not Im approved for a reinstatement. The representatives are by far rude, and no assistance. I cant even explain myself without one of them saying maam, you’re going to have to wait.” These people have no record of that man calling me on Sunday, they don’t know what happened. So, to them I basically willingly gave up my car. Hyundai was one of the only dealerships that was willing on assisting me with a car, but now I feel like maybe this was the wrong dealership to do business with.

We purchased a 2012 Hyundai Accent the end of 2011 from Fairfax Hyundai in Fairfax, Virginia. Along with the car, we purchased an extended warranty that supposedly provides bumper to bumper repair peace of mind until 100,000 miles. Early in October, I called the Fairfax Hyundai service department to obtain our free oil change. I was told they could not schedule me for almost a week. It was already time for our warranty oil change, so I took the car to Just Tires in Fairfax, Virginia for an oil change. The Just Tires service tech came to me and informed me the Accents right rear brake pad was completely worn out and the rotors needed to be turned. The left rear pad still had lots of wear yet. The next day, I took the car to Fairfax Hyundai to get the car repaired under the Hyundai warranty.The Fairfax Hyundai service manager informed me that the repair was not under warranty because the right rear caliper slide had become dirty and stuck, thus causing the service problem. This was very disturbing to me since we paid an extra $1,200 for an extended warranty that was to cover everything that went wrong with the car except the radio and tires. I took the car to Mr. Tire in Fairfax, and they refused to fix the problem because they were adamant the caliper was Hyundais responsibility. At that point, I walked into the Fairfax Hyundai dealership and insisted to speak with the owner. Instead, a manager was available and he put me in contact with Kim **, the District Parts and Service Director. On 10-10-2012, Mr. ** told me that if I could get a Virginia State Inspection Station to report the car could not pass inspection due to a faulty caliper, he would see about repairing the car at no cost.I scheduled the car for inspection and a repair estimate on 10-15-2012 at CC Garage in Vienna, Virginia. I could not get an earlier date because this is one of the highest rated repair facilities in Northern Virginia and a Virginia State Inspection Station. CC Garage called me the next day and informed me the slide was no longer stuck and the caliper was working fine. He indicated he could not supply the report Mr. ** sought. At that point, I was fed up with the situation and told them to replace the pads and turn the rotors at a cost of $271. The rotors can only be turned a couple of times so now I am required to continuously worry when the caliper slide will become stuck again and cause another expensive repair. Eventually, this faulty caliper problem will require replacement of drums, rotors, and calipers. We wish we had not bought a Hyundai car at this point.I still felt Hyundai was not meeting its responsibility of honoring its warranty program. So yesterday, I started online research of similar problems Hyundai has had with brake calipers. My research indicates that this stuck caliper slide problem has existed since at least 2001, on various models of Hyundai passenger vehicles. I found complaints on your 2001, 2003, 2005, 2008, and 2010 models. Now I have a 2012 with the same exact problem. Refusing to address this faulty engineering problem has caused many a USA citizen unnecessary repair bills that should have been covered under Hyundais warranty and then a fix of the problem instead of ignoring the problem for years. I request three things for Hyundai to do: 1) Reimburse me for the $271.00 repair; 2) Assure me in writing that any future repair costs due to caliper problems on this car will be covered under the cars warranty program; 3) Assure USA citizens that Hyundai USA will immediately address and fix this problem on their passenger vehicles. I will wait for a reply to my concerns until 11-25-2012.

In 2010 I leased a 2011 Hyundai Sonata. I had previously purchased a Hyundai and had decided to stay with the company because I feel customer loyalty goes a long way. In 2013 my lease was up, and I loved my first Sonata so much that I decided to lease another one! I went in a month before the lease ended to shop around. The sales person convinced me to participate in the pull ahead program. This program lets you terminate the lease early as long as you sign another lease. I was excited to be in a new car a month before I originally thought I would be! Although they didnt have exactly what I wanted, I left with a new lease that day. Fast forward to today, and Im still dealing with calls from debt collectors/Hyundais corporate office saying I owe payment for the last month on my previously leased car. Despite reassurance from the local dealership that I dont owe anything, the calls continue to come. Not only to my cell, but also to my work (Im an ICU RN). Getting notifications from my coworkers that I have a phone call from a debt collector is not only embarrassing and untrue, but it is distracting from my job! This whole ordeal has made it look like I dont pay my bills, bringing my character into question among my coworkers. Not to mention the stress it has caused my husband and I. We have spent so much of our time worrying about the possibility of this royal screw up by Hyundai ultimately affecting our credit, which we work very hard to keep in excellent standing. Im so frustrated with this that I just want to be done with Hyundai completely, but they refuse to work with me to get me out of my current lease! As much as I love my car I dont agree with the way they do business, and I feel taken advantage of and trapped. I would not recommend this company to my worst enemy!

In July 2015, I bought 2015 Hyundai Sonata limited edition. It comes with 5 year road side assistance. Yesterday June 25, 2016, I went to Twin Lakes State Park for small picnic with my wife and 10 months old son. When I was about to return home around 6:30 PM, I realized that I left my keys in the trunk and the car locked out. My mobile doesnt have any network signal, luckily I have called the Hyundai road side assistance by using my friends mobile. The customer care professional took all my details and said, somebody is going to call me.After 5 mins I got a call from someone and they reviewed my details and said, the warranty on my VIN number is not showing up, and they are going to call the dealer and update me. I didnt get any after 30 mins so I called them back again. The story started from scratch again, they took all my details again and said they are going to send a text message, a driver details and approximate arrival time. I waited for some more time and called again, this time the automatic answering machine was telling that, my request was put on hold and asked me to un-hold. I have opted for un-hold, the story started again, they verified all the details again, but luckily this time the customer care professional was nice and told that, he will take it personally and try to reach the driver right away and update.He kept me on-hold for 10 mins and said, he tried to reach around 10 drivers and none of them are not available right now. He continued and said, he will try to reach more drivers personally and call me back once he gets the driver. All this story lasted for about 2 hours, but I havent got any assurance for any help. No assurance on somebody coming, when...etc. I really felt sad about this, because Hyundai made lots of promises for road side assistance when I bought my car. More importantly I was at the lake almost alone with my friends and 10 months old son waiting for this road side assistance.

On two occasions - 3 days apart - while braking to come to a stop, my 2008 Azera accelerated rapidly and only stopped when the car hit a pole and a curb. Damages were about $8,000. Only because of good luck, there was no personal injury. Police insisted that the car be checked by a registered mechanic. We returned to the dealer who replaced a faulty throttle position sensor - under warranty. Hyundai later claimed faulty TPS was not responsible for the uncontrolled acceleration. No other explanation was offered.

I have a 2016 Hyundai Tucson & I love it but I have a big complaints. All Hyundai vehicles oil changes intervals in eastern Canada are every 6000km. They classified this part of world as driving conditions severe which I disagree. I own over the years three different Hyundais & oil change intervals is same. We use to have about same intervals in 1960 & todays synthetic oils it should be much longer. Hyundai still use conventional oil. I use synthetic on my vehicles, but they tell me you have change oil same intervals regardless what oil you use to be under warranty. I also own 2016 Toyota Tacoma and oil changes on it is every 16000km. They use synthetic oil.

I have a 2019 Veloster with the Silver Coverage Plan which include electrical repairs. My car would not start after just parking it less than 5 minutes earlier. I had it towed to Happy Hyundai in Oak Lawn, IL and two days later I was informed by Hyundai that my car needed a lock cylinder and ignition switch but it wasnt covered by the warranty because it appeared to the mechanic that force was administered but in the same breath the mechanic told me to use a screw driver to start my vehicle. This Hyundai Dealership and manufacturers warranty are unethical. Im sure a recall will surface about this same issue but until then, customers will be held responsible.

I have a 2013 Hyundai Sonata that I purchased brand new in December 2012. It just hit 36,000 miles. I am having a serious concern about the rust and corrosion under the hood of the car meaning all of the metal clamps and motor mount are rusted, also the strut bolts are corroded. The metal on the power steering hose is rusted, the undercarriage is rusted at the weld points. I have had the car back to the Hyundai dealer three times now. Each time they have stated that they have sent pictures to the regional manager. I did speak with the regional manager recently and he said that he never received any pictures so I dropped the car off again to have pictures taken. This made the 3rd time that it had been dropped off. I am hoping for a positive result. The tech stated that this was not normal and ask if my car was at the shore points a lot. I dont live near the shore.

I turned in my Hyundai vehicle on August 25, 2011 under the Hyundai Assurance program. And on September 6, 2011, Hyundai continued drafting my account for payments even after my automobile was returned.

Got wheel bearings changed at a local mechanic. The part was under warranty. I filed for warranty, requesting reimbursement for $250. I have been asked to get the proof of work done from a Hyundai dealership, which I am in total agreement with. The dealerships are asking me $400-450 for inspection. I am willing to pay that amount, considering that I would be reimbursed for it all. I repeatedly asked Hyundai customer service, whether I would be reimbursed if the dealership confirms that the repair was done. To which, I am being told that they cannot guarantee. Beyond common sense, how this works.

This is with deep disgust that I am writing this letter to Hyundai. My familys loyalty toward Hyundai started in the year 1999 with the first generation Santro. From there, we have possessed Accent which was bought by my brother, two Verna first generation, etc. and finally we have gone for a Fluidic Verna in the year 2011. I possessed a white Verna SX CRDI ABS, which was the top variant in the year 2008. The reason for top model with ABS was due to the utmost safety concerns. But I had 3 instances of accident with my car which was due to ineffective ABS. This complaint I have raised with The Popular Motor World delegates in Cochin, Kottayam, Muvattupuzha centers in Kerala but they could not help me on the same.I had spent thousands of bucks on service after the other but the result was the same. Now, my car has covered 75,000 kilometers and even last week, I was about to meet with an accident owing to the problem of the ABS. Now, delegates in the service department is suggesting me to change the ABS Sensor. Brand loyalty is exercised by a customer due to various factors among which I believe the most important one is service quality and the ownership the company takes to give customer delight. But now when I turned back, I am surprised to find that passenger car market had given me numerous option to choose from but still I was loyal to Hyundai and all due to that decision I am now having a tough time. None of the brands are built in a day and I strongly believe that quality is not an accident but an outcome of conscious and continuous effort. Please help me to come out of this issue. Thank you.

Hyundai in Newman, Ga was the worst experience ever buying a car. I was paying cash. Of course they talked me into the tech pkg and took me $2500 over budget. I was told to just finance that amount. Ok, fine, I said because I knew it would be paid off before the first payment was due. Well they didn’t like that and came back and said they couldn’t finance anything under $5000. Ok, still going to have it paid off quickly. Then they came back and said they wouldn’t finance anything under $7500. I had only taken one check with me. It’s a 4 hour drive. I told the guy that and he said to go get another check. I was walking away when my husband decided he was sick of this to find a bank up there and do it. After all this, it turns out the car I ended up with did NOT even have the tech pkg.I have never been so disgusted with a dealership ever! I will NEVER purchase another Hyundai again. Just not worth it. I hate having to see my car. They ruined what should have been an easy sale. By the way, the car was paid off within a month and they made a grand total $41. in finance charges. Stay away from Southtowne Hyundai!

I purchased a 2014 Hyundai Tucson Limited in April 2014. At that time I was pleased with it and the Blue Link App. I was happy with the dealership, Hyundai of Huntsville TX. The BLUE LINK features for the Remote and Guidance expire after 3 mos so you have to purchase what you want to keep...$99 a year for each!! Most autos have these features indefinitely for free.I purchased the REMOTE package as I dont need the GUIDANCE. As soon as I purchased the package, many of the features I enjoyed under the REMOTE no longer worked...i.e., the Valet alert and to be able to turn it off and on through the app on my phone and also the GEO fence alert. It no longer sends me text messages either. If I am in a restaurant, I want to be able to set the valet alert from the app on my phone if I forget to set it before getting out of the car. If Im away from home and my car is at home, I want to be able to set the GEO fence through the app like I used to before the GUIDANCE pkg was removed.HYUNDAI BLUE LINK has UPDATED AND IMPROVED an app that no longer works the way it did when I paid for it. I have gotten no satisfaction through multiple calls and emails. I paid for a service from HYUNDAI that I no longer receive because the TECH SUPPORT is worthless and they cannot put the app back the way it was to include the features I paid for.I proved to them that when they took the GUIDANCE package off that I no longer wanted, that it also took away the features that I am speaking about. Unless you KEEP AND PAY FOR THE GUIDANCE, you dont get the feature of turning the VALET and GEO off through the phone app. ALSO THE TEXT ALERTS DO NOT WORK FOR IT!! WHY SHOULD I HAVE TO CHECK MY EMAIL TO SEE IF MY CAR HAS BEEN MOVED WITHOUT MY PERMISSION!! I think HYUNDAI needs to make things right and get the app back where it was when I paid for it or give me some sort of compensation....like leave the GUIDANCE AND REMOTE ON MY CAR FREE FOR THE LIFETIME I HAVE THE VEHICLE. My husband has the same features on his Chrysler Town and Country....doesnt have to pay extra for even the LIFETIME MAPS and his actually works like it supposed to without all the extra hassle. Needless to say, I wont be buying another HYUNDAI and will be telling others about the issues I have.

I purchased a 2019 Hyundai Tucson Ultimate about two weeks ago. The first week I had it I noticed when it was in the sun the back bumper and lift gate had these 3D swirls in the Black Noir Pearl paint. The dealership had the car redone with Zurche but still had the same issue. I took it back to the dealer and they had someone buff the entire car. This made the situation worse as the marks were still in the paint and he did a poor job detailing the car. I took the car home and spent 3 hours detailing the car myself to fix the issue from the detailer. Regardless to say the marks are still there. My wife noticed today that I have a big scratch under the spoiler. The dealership was going to allow me to pick another car, but they did not have any and it had to be today. So to make a long story short I wish they would just take the car from me like I never bought it. Very dissatisfied customer for a car that is only 2 weeks old when it was valued at 35 thousand dollars.

Im sending this email as a complaint against the Hyundai dealership in Plano Tx. (909 Coit Rd , Plano). One of your employees, Nicholas ** has a Pending Felony charge (Family Violence-Strangulation) and has also been arrested for Grand Theft Auto. This employee is giving Hyundai a bad name and owes me a sincere apology.I personally went in to Hyundai on October 7th (Friday) to order a manual for a 2011 Sonata. The man took down my information (name and number) and told me it would be in the next week (most likely Tuesday). I left and never heard from him again. One week later on October 14th, my girlfriend, Jessica ** heard from Nicholas ** (her ex husband) a salesman that works up there. He works in a completely different building than the parts department where I placed my order for the manual. He texted her and told her that her manual is in, but that I wasn’t allowed to come pick it up. He said that I made a scene when I went to place my order for my manual. Nicholas and Jessica ** are separated, and have been for 6 months. Their divorce will be final in December. Nicholas is still very upset that Jessica left him and sees me as the reason for it all. When in reality he is the one to blame. But I came in as a customer that day needing a manual for our Sonata. I didn’t even see Nicholas on the day I came in and I didn’t want to. He claims I made a scene. The scene he is referring to, is when Tarrah (a salesperson) was assisting me to the parts department and helping me get what I needed, she asked my name and I told her who I was.She immediately made the connection of who I was. Nicholas had told her, other employees, and his managers all about his personal life; making up off the wall comments and stories about me and his ex-wife. But I didn’t come up there to discuss this. When Tarrah told me all he said about us (slandering Jessica and myself), I simply told her none of what he told them was true. I then placed my order and left. That’s when Jessica got a text from Nicholas about the manual even though he had nothing to do with the order I placed. He got my information (cell number and order I placed). I’m angered by this because it is an invasion of my privacy. He is a salesperson and he shouldn’t have had anything to do with my order. Jessica didn’t place the order, I did. And I went up there as a customer. Not even wanting to deal with Nicholas. I just wanted my manual. So Nicholas then told Jessica that since I made a scene, I’m not allowed to come pick up my manual or else the police would be called. I was furious and outraged. I never spoke with the manager and was never contacted directly by him. Jessica however was contacted again this time by the manager Roosevelt, and told him my side of the story. She told him that she and I were willing to sit down with him and review the security camera where I made this scene they were referring to. The manager said that it wasn’t necessary. Jessica told Roosevelt (manager) that I planned on going to corporate offices and complaining. That’s when he stuttered over his words and quickly said he would have someone call for my mailing info and credit card number. A few days later, I received a call from someone in parts asking for my billing and shipping info. I could have just driven right back up there and dealt with them personally, but not wanting anymore drama, I gave him my info. I asked when I was to be contacted by the manager, and he said he had no clue. And when I called the next day to speak to the manager, I got the same answer, He is with a customer or He is busy at the moment. That is why I’m going over their heads and coming to you.All I wanted was my manual. I expected an apology from not only Nicholas, but also the manager. But I have yet to receive one. I came up to Hyundai as a customer, and was treated like a criminal. When in reality Nicholas ** is the criminal. He has been arrested for Grand Theft Auto, and was recently arrested for Family Violence charges (strangulation to Jessica), the charges for this recent one are still being processed. Nicholas has a temper and he hasn’t gotten over his separation from Jessica. He and his manager are giving Hyundai a bad name. I expected to be treated like everyone else, just a customer, personal life aside. My family does business with Hyundai and has for years. Its just a shame that a few people can change the way we view Hyundai. I need an apology.

Two weeks ago we were driving and all of a sudden the engine shut off, no warning lights were on at all at the time this happened. We had Hyundai Roadside assistance tow the vehicle, (waited 2 hours for them) to the closest Hyundai dealer. The next day the dealer called and said the engine was shot, and they had to take it apart to send pictures to the corporate office. 5 days later they called and said Hyundai denied the warranty for Lack of Maintenance. The car only as 46,000 miles, and we have had oil changes. The dealer said they found sludge in the engine. Hyundai never asked for any receipts for oil changes, and just denied the claim. I then called the 800 customer service number, to be told that there was nothing they could do, all complaints were handled through the Better Business Bureau. I asked to speak with whomever denied the claim and they refused. So now I have a complaint into the BBB, but Hyundai has not responded. I dont understand how they advertise the best warranty and then deny all claims. I have researched the internet and found many people has had the same thing happen to them. How is this legal? Our vehicle is leased, so they know we have to fix it before the end of the lease. This seems like a scam, since we have to fix it. We also found at least 5 other Hyundai owners who reported the exact same symptoms as ours on the same make, all of which were denied by Hyundai. I will never buy another Hyundai, they are criminals running a huge scam. Dont believe the salesman when they tell you they have the best warranty. They dont honor it. Dealer told me there is nothing they can do to help. They said that they have seen sludge in the engine in other Hyundais and ours was not that out of the ordinary. However they claim their hands are tied, and all warranty decisions are made by corporate.

Great on has mileage, comfy for long trips, are at 96,000 mile mark and no issues with this car except a few minor details. Little to no servicing except regular checks and tired. Cons: Side mirror sticks, paint on handles has peeled off, 2 pieces back trim window replaced. 6 years, not bad at all!!

I have had nothing but issues since I bought this car. I bought a 2015 Elantra Sport, with 800 miles on it in October of 2015. Seemed like a great car. I got a good deal (I paid 18,000), its a top trim level so hopefully the quality would be good. First thing that happened, the dealership insisted I change the oil every 3,000 miles. The service manual clearly states 7,500 mile intervals. They scolded me and told me to bring it in more often. Okay fine, whatever.Second, the dealership did a recall repair (I never approved, they just did it) to my sunroof, which resulted in a damaged headliner, AND they dropped a screw in my defroster vent that I could hear roll around as I would make corners. I took it back and Hyundai approved replacing the headliner. They also took the dash apart to retrieve the screw. The work order said removed debris, the tech didnt remember what he took out. It also still rattled and then produced a different rattle above 75 MPH. (So much more higher quality coming from the top end trim level). I should note they had the car for several days, no loaner car was given.Next, I noticed my steering column was loose after they disassembled my dash. I could move it side to side. Also the clutch squeaked when you released it. And the dash still rattled. So I took it back in. several days later and no rental car, the steering column was within spec, they couldnt replicate the clutch squeak, and they werent allowed to fix rattles and squeaks past 5,000 miles or something like that (came from the service manager). Next issue, the AC goes out. Its Texas. Its July. Its hot. Can i get a loaner car? No. They werent sure if it could be fixed under warranty (30,000 miles now). How is this not under warranty?! They had the car for several days. Turned out the AC compressor failed internally so it was replaced under warranty. No loaner car.Now, most recently. The car has 59,700 miles. The engine starts to make a noise that sounds like a high speed rattle. My guess was the water pump impeller rubbing. So I took it into a different dealership. This time they cant diagnose it, but its easy to replicate so there is no doubt theres a problem. 5 days goes by and they finally set me up with a rental car through Enterprise. One month goes by and they tell me they are going to replace the engine. That opened up a whole new set of issues. Apparently, the engine in my two year old car is now obsolete. Instead of buying a long block crate engine (like they originally told me) they are buying a short block and sending the engine off to an outside repair shop to build it.I went to the dealership to look at the engine (I do a lot of car repair, and Im a Mechanical Engineer). The timing chain is hanging slack and theyve removed one of the camshaft retainers. The car is parked outside, with no valve cover. Lovely. They tell me the engine is being replaced due to lack of lubrication (very vague and general). My guess was broken timing chain tensioner. I saw no low pressure light, and there was no presence of metal in the oil during the last oil change (I had a sample sent to a lab for analysis). They told me that its a good thing I brought it in when I did. Because my Powertrain Warranty Expires at 60,000 miles! Apparently, because I bought it used the 100,000 mile warranty doesnt apply to me.Well that was it. Im getting rid of the car. I asked them to give me a price on what theyd buy it from me for. They responded with because its having major engine work, we can only give you $6,000. So basically. A $24,000 car, in two years, and 60,000 miles, becomes worth 25% of its original value. I am never buying another Hyundai.

Saturday, August 13th, I purchased a 2016 New Hyundai Tucson Sport from Empire Hyundai, Inc. in the Fall River, MA branch. The vehicle had 19 miles. I did a lot of research on this car, dealing with Kasey **, the internet manager of Empire Hyundai. We had a very lengthy phone call and email conversation, where she gave us the final price, everything included. My husband and I wanted the purchase to be hassle-free, considering the drive to pick up the car was 40 miles from my house round-trip. We asked Kasey to start the paperwork for us, which she gladly said yes to. She assigned us to the sales person Rob **, who then brought us to Tyler **, the vice president and financial manager to get all the paperwork signed. Within 20 minutes we were able to see the vehicle. However, before we looked inside, Rob ** informed us that there were three cigarette burns on the passenger seat, but reassured us that it would be fixed and that they would provide us with a rental car at no cost to us while they do so. My husband and I left after, and on that Monday morning I called and asked if the rental car was ready because I had to work that afternoon. When I arrived, Rob greeted me and brought me to the receptionist, who said there was no reservation for a rental car for me, so she called to get one. About fifteen minutes later, Kevin ** from Enterprise came to pick me up and bring me to their branch to get the rental. It was not brought to me. Kevin apologized that they did not have a reservation for me for a rental. The only car available due to the lack of reservation was a 7-passenger Grand Caravan. Three days passed and I did not receive any calls to inform me of the progress of my vehicle. I called once with no answer. I called once more and asked to speak to the owner, but he was not in that day. I then asked to speak to the vice president Tyler **, the son of the owner. He told me he did not know anything about the progress of my vehicle because he works for the financial department. I demanded he do something, considering he was the vice president of the company. He then transferred me to Rob, who informed me that the car was not ready yet because they had to purchase a whole new seat, and the workers had to install it.I told him I was getting impatient and displeased, considering I was forced into driving around a huge caravan, and told him if I did not get more answers on the progress of my car by 4 pm, I would consider returning the vehicle altogether. By 4:30, Rob called and said that the vehicle was ready to come pick up. I got there and looked at the car, and it was filthy, both outside and inside. I told him that the least they could have done was to wash the car after all my troubles. He told me to sit inside and wait, as he was dealing with other customers. I waited for about a half hour before I spoke to anyone else. No one would come speak with me, especially the manager, Paul **, who I had asked for. Finally, the lease specialist, Donald **, came over to me and asked if I would be happy if they cleaned the car and put gas in the tank. I thought it was quite unprofessional that that was all they could do for me after the trouble Id gone through. As I was about to leave, I asked them why the manager, Paul, was not on that night, and they informed me that he in fact was the entire time, and he did not bother to come speak to me the whole time I was waiting to talk with someone. They got Paul to come speak with me, and he offered to install a remote starter. They also said they would put covers on the front two seats. When I got the car back again, the seat covers were still in the process of being shipped, and the remote starter was not working correctly. It started by itself five times in one day in fact. Therefore, I have to bring the car to the shop to get that fixed, while still waiting for the seat covers, and on top of all of that, there is a hole in the flooring below the passenger seat; a flap that looks as though it should have been glued down.Needless to say, I had an awful experience at the Empire Hyundai car dealership and would not recommend anyone to buy a car there, especially at the Fall River branch. These situations should not be occurring when youre involving the purchase of a $31,000 vehicle, a brand new one at that. My boss, the Operations Director at 99 Restaurants, also shared with me a similar, awful experience he had had at Empire Hyundai. I hope that this will bring attention to this dealership, warning others to steer clear and pursue other dealerships when purchasing a car, and hopefully enhance the performance of the way this business is run. Thank you.

I bought a 2016 Elantra GT right off the lot. I was so proud. My first brand new car. It did great until it reached about 12,000 miles. Then it decided to quit starting. I had it towed to the dealership. The service department was helpful... at first. They did change something with the start button and I picked the car back up. One day later, same thing. Couldnt get it out of my driveway. This started happening June 13, 2016. Since then my car has been in the shop non-stop, except for the 4 times I picked it up and became stranded at various places because it wouldnt start. I went through the BBB as required by Hyundai. The BBB determined that the car needed to be repurchased or traded for the same model. Hyundai offered to repurchase the car in August. I completed all the paperwork requested... every... single... time. The repurchase was supposed to be completed today October 21, 2016.I have called and called every number for Hyundai--no one can help me. My case manager, Kris **, is always out of the office and has called me once. No e-mail, nothing. I have had to rent a car out of pocket for the last 3 weeks, maxing credit cards and cancelling trips with my family. I have never felt so devalued in my life. I dont think Hyundai understands that even though my payment was small to them, not having a reliable car has caused a huge amount of stress for me and so much hardship on my family. As a single mom of two great boys, we have had to cancel trips and reroute funds for the rental car. I am a teacher and have to get to work. Communication would have made a terrible situation much more bearable. Worst service ever... I will never recommend buying a Hyundai to anyone. Please dont. They do not stand behind their word.

From a 7 hour purchase fiasco to the BlueLink billing scams and the complaints about mechanical surprises and lawsuits - These people have gotten on my nerves. How many of you feel their BlueLink services are really worth the $200 to $300 a year? Thats a lot of dough to collect per car - a literal fortune for sub-par service and in my opinion, just a way to find out you need an oil change or something and nag the crap out of you. NOT HAPPY.

I am having problems with my Hyundai Tuscon windows. My drivers side and passenger side windows have a short in the panel and many times will not work. I took them into a 2 dealers in San Diego and they could not repair. I spoke to Scott at Hyundai motors and he is helping me with my window issue. Thank you Scott! I will update after next repair. Thank you Hyundai for listening to me.

I recently purchased a 2013 Hyundai Elantra and I was sold a higher model which cost me an additional $1,700 + taxes as I required the Bluetooth technology for my cell phone as I conduct work in my car. I was assured it works with all cell phone models and after purchasing the vehicle, the option does not work with my Blackberry 9900. After researching the issue, it is a known problem that Hyundai Canada is aware of. Despite contacting them and sending in a formal complaint to their customer relations department, they refuse to do anything to remedy the situation. I’m very dissatisfied and I will never recommend a Hyundai to anyone I know. I am disappointed with the fact that the product doesnt work (doesnt synch). But what is more upsetting is that they simply brush me off and refuse to find me a suitable solution. I will be forced to go purchase a new device and incur additional charges (~$700) just so I am able to use their Bluetooth technology with a phone model that their product is compatible with.

Hyundai was unable to assist me in a dispute with the car dealership. I was sold a leased car disguised in a balloon contract. The dealership also lied about the disposition fee, accepted to cut a check for it, then changed their mind. I have tried numerous times to get a hold of somebody from Hyundai and Hyundai Consumer Affairs, but they were powerless. They could not help me and they were unable to reach their own reselling dealership. Had a horrible experience so far and this will make me choose a different company for my next car(s). The car is decent, but the experience dealing with Hyundai is nothing but deplorable.

I have got a used Hyundai Sonata 3 months ago. So wanted to register for BlueLink so found it was registered on a travel as the car was used to rental service. So called almost 25 times but the customer care always said two days one week but till now I have the same issue. My BlueLink is not registered. I got a reference number ** which I think is no use. If you all can’t do the service properly then better remove that app from the car. It’s waste to buy Hyundai when they cannot do what they have promised.

I was in a no-fault accident February 25 2019. I had a small little crack on the driver side of the vehicle which triggered the airbag light to stay on in my vehicle reminder the airbags did not deploy. After waiting two months for the body collision to do the basic repairs my vehicle was sent to two Hyundai dealerships and neither dealership can figure out why the airbag light was still on. I called Hyundai corporate office. They put a hold on my vehicle for two weeks. They didn’t offer a loaner vehicle or a rental for the hassle and stress I been through and just told me to have the service center work on the vehicle. After being there for a month they did not reimburse me and I have a son with a disability and they did not make anything urgent or help my situation. The claim case was missed handled. My son been out of school for two months. Very disappointing!

My car had a recall that I was notified about. My car quit on me 2 weeks ago. I had it towed home, towed to a shop to learn that my motor had locked up. The recall was something with my motor therefore Hyundai towed my car to a dealer for repair. I have had NO car for 2 weeks. The dealer had NO loaner and I am already out almost $900 trying to repair my car. I was Advised to get a rental so another charge for this vehicle that is being repaired due to a recall. I am so frustrated at this point it is behind ridiculous. Patricia **

I bought a 2010 Hyundai Sonata new. The first piece of plastic to break was the sunglasses holder. Then the cover for the mirror on the drivers side, the center console clip broke, 4 door handles. The last one I bought 1 month ago, and it broke today. I paid $154 for this one. My husband and I are retired so we are not rough on this vehicle.

I had a frontal collision accident with my Hyundai i20 model 2010, which resulted in a total loss to the car. The air bag failed to open and I had severe hit in my face from the steering wheel. I complained to the Hyundai dealer in Jerusalem but they refused to check the air bag system.

So I purchased a 2013 Hyundai Veloster with 34k on it. 7/12 my car started acting up losing power and I guess I would call it vibrating. The car only had 80k in miles on it. The dealership that I took the car to for service for the whole time the car ran said something about a #2 cylinder was bad and that they recommend doing the spark plugs too. I drove my car there daintily only on city streets, no highway, regular street speeds. According to the mechanic at hyundai after they did this the car would no longer hold combustion. Prior to this episode my car ran pretty good and was well maintained as well. Proper oil changes and maintenance as well however I did notice that it seemed to be going through more oil than usual and I had mentioned this to my service rep at Hyundai and he recommended that we start to monitor the oil consumption between oil changes and to start coming in every 1000 miles which I did. 7/7 I brought my car in to have the oil checked as it was just before the 1000 miles and I had plans to drive the car to little rock Arkansas so I wanted to make sure all was ok with my car as I always do before taking a trip in my car. So I barely make it back and the car started like get stuck in lower gear and make like a revving sound and but wasnt going any faster and the check engine light came on and was blinking and while blinking the car just didnt act right but if I turned the car off and then turned it back on the check engine light would stop blinking. It would stay on but it would stop blinking and the car would move. I got home and drove it directly to the dealership and left it there with them. I get back a car that had to be towed from the dealership and needs a motor. But because I am a second owner the engine is no longer under warranty and the motors have been discontinued so all I can really get is a used motor and the quote that I got from hyundai was 6500. Again all on me. Hyundai will not help in any manner. I am a handicapped individual who is now left carless and with no means to get any type of engine for the car. I said all this to say I am very very disappointed I thought I was buying a reliable car with a reliable name behind it but it doesnt seem for me that was the case. Im just screwed, paid something like 35,000 in car notes for a car that only ran for 3 yrs. If I only wanted a car to last for 3yrs I could have just gotten a cash car. I appealed to hyundai and was assigned a case manager by the name of Tyler who never talked personally to me. She would call and when I returned her call was placed right into voicemail then the only emails I got were the ones that said, We appreciate you contacting us and we will get back to you, and then when she finally responded it was to tell me that there was nothing that they were willing to do for me.

Purchased car new a few months ago and since then the car sways dangerously at highway speeds. I have numerous time almost had accidents with this car going into other lanes on its own. Hundreds of people on many sites are complaint of the same issue and Hyundai is refusing to do anything about it. Its a huge safety issue and someone is going to get seriously hurt or killed.

Elantra 2015 - Starting at 3000km uncontrollably bouncing at highway speeds, trying to drive me into the ditch. Dealer in Belleville, Ontario, Canada said never heard of the issue. Google proved him wrong and when I took the printed proof was told it the USA assembled cars with the problem. I persisted and got new balance, then new heavier rears shocks, more balance and new specialized balance and at 12,000km a mechanic finally determined it was a problem with the Continental brand tires on the Hyundai (I was one of thousands who had already complained). Finally got new set of Continentals to replace original. Perhaps the service department cant balance tires but the problem still remains (although a bit milder). No resolution yet!!!

Hyundai is NOT committed to the safety of its owners. Despite a nationwide recall on my vehicle model (07 Sonata) due to malfunctioning air bag systems, the local dealership instead tried to blame my cars erratic air bag on/off indicator on an electronics short/seat belt issue and extort $360 from me to repair it. Calling the Hyundai Customer Care Center resulted in plenty of canned answers and false sympathy but no resolution. Very disappointed by the total lack of concern and support for this vital component; its not like Im trying to get a free upgrade or anything... just working airbags!! I guess thats too much to ask for Hyundai.

Brought in my 2015 Hyundai Elantra for service, mechanic stated it needed an oil pump and an engine and it would take a month to fix. When I asked about a rental I was told that they had no cars. Tie my car up for a month and dont offer alternate transportation. Totally unacceptable. I will never purchase another hyundai ever again.

My husband and I have tried for over 3 months now to get a COPY of our title sent to the WA DMV to register our car. We get tossed around to multiple agents, they make us verify our information multiple times, we get disconnect frequently, and worst of all NO ONE SEEMS TO EVER BE ABLE TO ANSWER BASIC QUESTIONS. We have been told multiple times that the copy of our title was sent to the DMV but every time we call, the DMV says they havent received it. We then call Hyundai who says were sorry someone told you that, we will send it out today THIS CYCLE KEEPS REPEATING ITSELF OVER AND OVER!!! We are at our wits end and are thinking about taking legal action. DO NOT BUY A HYUNDAI!!!

I bought a 2011 Hyundai, I was the second owner. As I was going to work I pulled out onto a main highway where the motor made this horrible noise and stopped, leaving me in terrible danger. People helped me push the car to get it backed off to a bit of safety zone, I had to have it towed to a garage. This car had 82,000. miles on it, it seems the motor was gone. It was then towed to the dealership, where it sat for 4 months before anyone even took a look at it. I keep calling them frequently about it and was told, they had so many cars before me in line they didnt have time to work on it.I had to find other means of transportation for work and other necessities. Only to be told because I was 2,000 over the second owners warranties that Hyundai refused to replace it. They had a class action suite against them, I was notified, but didnt have a problem at the time I was notified. Why would I spent $6,000 for a new one of their motors when the one I had was no good? I was told of others the same dealership that they had replaced motors with the overage mileage. I had expected to drive this car for at least 200,000 plus miles. Just goes to prove not all Lemons are yellow!

I love the Remote Start feature that Hyundai Blue Link provides. I think its very overpriced. I also dont like that to get the Remote Start that I have to get the other packages which I dont use. It would be nice to just have the Remote Start feature. I also dont like that the max time for the vehicle to be started is only 10 minutes. It would be great for the customer to extend the timer beyond 10 minutes especially living in a cold climate state like I do. When the timer expires for the Remote Start, why dont you receive notification like you do when the vehicle is started. Also, I dont like it that it flashes the parking lights, they should give the option for the customer to turn off that feature or go to a solid parking light if so the customer chooses.I purchased a 2015 Hyundai Elantra and received the Remote Start package for a trial period. It was set up by the dealership. I didnt know why they needed my credit card information, I found out why. They auto billed my card after the trial period was over without notifying me. I asked why I wasnt notified and they didnt have an answer. I told them that I only wanted the Remote Start option and they said that I had to get the full package to get the Remote Start. Almost $300. I liked the Remote Start that much that I didnt cancel the service of which the Remote Start is the only thing I use.The next year, I purchased a 2016 Tuscon, same thing with the Elantra happened with the Tuscon. I called Blue Link and asked them to sync my two accounts, the agent told me she had done so. When I tried to start my 2015, the app prompted me to call Blue Link. They told me that the subscription on my Elantra was cancelled. I told them that I had another two months left before renewal, she verified that I was correct. I then asked her why was my service cancelled and she said she didnt know. She got a supervisor involved and he said the same thing.Granted, the 2015 is a Generation 1 vehicle and the 2016 is a Generation 2 vehicle which is two different departments. Why arent they combined, I dont know. I told them to turn on my service for the remaining two months that I have left on my subscription, they said they couldnt do that. They said I had to renew my yearly subscription. I asked them why because my service was not scheduled for renewal for two months and that it wasnt my fault that they screwed up. They said that their computers would not allow them to go in and turn on the service without the renewal of my yearly subscription. Being unsatisfied, I told them to renew my subscription which got prorated to the date that I purchased the vehicle. They told me that for my troubles that they would give me a discount on one of the packages one of my vehicles. They assured me that this mishap would not happen again.Which brings me to this years renewal, the so-called discount wasnt a discount, they extended one of the packages on one of my vehicles which knocked my packages out of sync, again. The sent me an E-mail stating that I would have to pay almost $20 a month for the next two months to aligned the packages. On the day that they were supposed to pull the money from my account, my Remote Start package was cancelled and when I called Blue Link, they said I had insufficient funds. Which I found ridiculous because I verified that I had several thousand dollars on that account. I even signed onto the Blue Link website to verify that the billing information was correct and it was. Besides, they had just taken out $297 from my account for my other vehicles renewal of which I wasnt notified. I asked them why I wasnt notified and again, they said that they didnt know and they were going to pass me onto their website department. They are currently investigating why I wasnt notified, I am not going to hold my breath for a response, lol. The agent asked what would it take for me to be a satisfied customer, I said, Free service, I knew that wouldnt fly. I asked her to turn on the service for the remainder of the two months I have left to sync my accounts, of course, just like the year prior, they said it couldnt be done and that I had to renew my yearly subscription. I didnt. I am so frustrated with Blue Link right now but I love their Remote Start feature. A few years ago, I tried to have Car Toys to put an aftermarket remote start system on my vehicle and they said that because the vehicle has a factory installed remote system on the vehicle that they couldnt do it. This was three years ago. I am going to revisit this option and see if it can be done. With the Remote Start feature I had on my other vehicle, it had way more features than Blue Link has and for cheaper. You figure with as much as they charge for the service that they would be one of the leaders in the game.I gave this review only 2 stars because I love the Remote Start otherwise it would be one star. I dont think Blue Link even cares about their customers, they know we have to use this service if we want it, especially being in a cold climate state. If they were smart, they would find a way to be able to modify the field to change the renewal date to maintain the subscribers they have right now. I will be looking for another car company where I can have more flexibility with this option. So it will be goodbye to Hyundai even though I like their vehicles. My Tucson was the 4th Hyundai I had purchased, yes, this is a deal breaker. If I can find a go around, I will. Thanks, Blue Link. Step up your game.

I really regret getting my car from Hyundai. Id be much more content spending more each month on a different car so that I didnt have to deal with Millennium Hyundai. The Service Department is rude. Im seven months pregnant with a toddler. I needed to know if there is a lender car available while my 2012 Sonata is looked at because Im not taking public transportation in the middle of the winter. I dont make car payments each month to take public transportation.The staff was rude when I called and when I asked to speak to the general manager, they claimed that he had just stepped out. I asked that he call me back before 5pm and to no surprise, he never called me back. The manager of the Service Department was not helpful, was impatient and condescending. When I finally did make an appointment, I got called into work that morning at the crack of dawn and couldnt drop the car off. Now, Im receiving emails and phone calls telling me to reschedule. But when I called, they dont answer any of my questions or offer any help. I cannot just drop the car off with a toddler, pregnant, take the bus and make it to work. Its not possible. I need Hyundai to work with me. I am now driving around in a car that stinks of fire and gasoline whenever I turn the heat or defrost on. Mind you, I have children in the car.Never again will I buy/lease from Hyundai and dont get me started on the tire pressure issue. Also, my husband went to the used car sales section of Millennium Hyundai. You would think they could get a name like first, middle, and last; especially since weve already done business with them! They keep calling and sending letters for (middle), (last), (first). Really? I cant wait for this lease to be up so that I can be done with this computer.For me, the consequence is that Im stuck with this car for the next 2.5 years. And for Hyundai, they lost a customer.

I am very disappointed with Hyundai. I purchased a 2015 Sonata sport on September 28 and 17 days later I went thru the car wash and the shark fin came off during the wash and it broke into pieces. I called the dealership and they quoted some ridiculous price for a plastic cover, I couldnt believe it, so next I called Hyundai corporate office to see if it was cover by warranty and was told no and they were sorry to hear about my misfortune and I am simply furious and sad at the same time because the refused to accommodate me in any way with a simple matter after not even having the care for a month. I see that they dont stand by their product and dont care about their customers satisfaction. I would hate to see what happens if I have a major problem. I am sure that that computer board underneath isnt supposed to be exposed but Hyundai could care less I see. So next I guess itll get ruined. I cant believe Hyundai would be so unconcerned and inconsiderate of its customers. I am also sure the fin should just come off in a car wash so it had to be defective before. I will tell all my family and friends that Hyundai is not a honorable company and it does not care for its customers and does not stand by their products. I should have known better when I read the articles about the car fires and they didnt take care of the people in that situation. I dont know why I expected them to give a crap about my issue. I have an appointment with south town Hyundai tomorrow. I dont know why or if I should even keep the appointment because I cant afford their prices. I was so excited about my new car and I actually love it, however this disappointment I have for Hyundai I have right now makes me never again buy or trust Hyundai. Live, learn and research before you buy. DONT BUY HYUNDAI!!!

My brand new 2011 Hyundai Sonata 2.4L GLS engine blew up at 18,000 miles on I-10, 670 miles from our home. We had the car fully serviced prior to our trip, 10 days to be exact. This was the second long, distant road trip with this new car. We almost lost our lives. What saved us was an exit we were approaching at the time and experience driving. It sounded like parts were flying in every direction.This story would not have gotten out, if we were dead. But, we are alive, well, and ready to tell the world our story. Upset and confused at that moment the car stopped, we just could not believe that a brand-new car would blow an engine. We called the Hyundai consumer care department for help. We were interrogated before they asked me, Where is your exact location? My cell phone battery could have died before they got our location. You would think that in this day where computers rule the day, all the information would flash before them after we gave them the ID of the vehicle and name of the people calling would be sufficient to start the ball rolling. No! She asked for my ID then my driver license, then the ID of the vehicle, then the registration. I had to stop her and asked, Would you like to know where we are? While you locate someone close by to pick us up, you could get all the information you want as we wait. She said yes. We had someone there who stopped to help that was on their way to work and were waiting to give the exact location where the car stopped. Once that ended, it took about an hour for the tow truck to arrive. The tow truck towed the vehicle to the nearest Hyundai dealership close by, 15 miles away. The dealer service manager looked at the car and determined the engine must be replaced. He called to order a new engine.The engine for 2011 Sonata 2.4L GLS was second or third in line on the back-order list. Not knowing how long it would take to fix, instead of giving us a loaner or a new car to continue on our way, the dealership sent us to rent a car. That was it. We were back on the road, hoping the Hyundai Motor Corp. had our backs. You know, Hyundai Assurance Policy and all that went wrong will be right again. They spent more money penny pinching than it was worth. Good business sense is to always satisfy your customers. I was so very wrong about Hyundai Motors Inc.After the dealership got us back on the road, we were forgotten. No one from Hyundai Motors called to see if we were okay and to investigate about one of their new car engine failing like that. We had to initiate the call again. At our first call, we were given a claims number that we use to reference on our second and third call. No one at the consumer care department could make the connection to us with that assigned claims number. We had to explain our dilemma five times to five different people at the customer care office before I demanded to speak to a supervisor. Every one I call lied to me, promising me that they would personally investigate the matter and get back to me the same day or the next. They did not. At this point, I could see that I was in for a rough ride. This went on for 42 days after the engine blew up. It suddenly occurred to me - wait a minute, did they say I was third in line for that same type engine? Then others must be having the same problem! I started my own investigation, and I was not only sad but worried that I was not going to get any help from Hyundai Motors. All the complaints and reports I found on the internet made me angry that all this information was not in the media sooner to alert people like me and my wife before they took a bite of that rotten, pretty, shiny apple. I contacted the Better Business Bureau to force Hyundai to take the car back, because we were afraid to take it on the road again. We succeeded. But we lost, because we had to go buy another vehicle. We traded a perfectly good car that was paid in full for the 2011 Hyundai Sonata. I was disappointed. I did not find a recall on that engine type. My opinion, of an old mechanic, this engine is a time bomb.

I have a 2012 Elantra and when I go over a crack or bump in the road, the car hops to the left or right. I have never had a car do this before and the biggest complaint I have is, Hyundai is denying any issues or problems. The two dealerships that I went to say, It is within Hyundai specs so they cant do anything about it. I would need to go to an alignment shop and have aftermarket shims put in. One problem is that Hyundai did not build the vehicle with four-wheel alignment adjustability or even install a camber adjustment bolt in the rear. I went through my 70,000 mile rated tires in 30,000. The back end tires are towed outward on the front side of the tire. My camber settings were 1.4 on the left and 1.7 on right. With this setting, you will go through tires and then the cupping will develop. In the winter time, park it and take a bus, its a lot safer.

I was recently in an accident with my 2011 Hyundai Elantra. I had a medical problem and went through a field, hitting a tree. My airbags did not deploy! Luckily I was not hurt worse, bruising and very sore. I am really afraid that something could happen and it could be deadly the next time. I have never had a recall on anything with my car! I feel this should be looked into as I have read other complaints that airbags failed to deploy!

2013 Hyundai Tucson Engine Failure @ 125,000 miles - Lower end rod bearing failure with no warning, no check engine light and all service has been done as required. Im getting a new engine for $7000 plus, I cant buy a new car for that price, includes labor which is nearly 1/3 of the cost. Im questioning any further purchases of a Hyundai product. This has happened in several other Hyundai vehicles but no class action as yet.

I walked out to my car to find that the paint had peeled off the roof above the windshield. I took my car to the dealership and they told me it was beyond the 3 year paint warranty, it was six month past the warranty. I was told the service department would contact Hyundai directly to see if they would handle re-painting and that the service department would call me in about 4 days. I waited a week and called, no one answered so I left a message. No response from the message so I called again and was put on hold and hung up on. I called a third time and was told someone would call me. After two and a half weeks I get an email asking for pictures. After a few days of no further response, I sent a reply email about the pictures and was asked if I had filed a claim with Hyundai. How would I have known to file a claim when no one has contacted me? Russell Westbrook Hyundai use to give great service. Ive leased 3 vehicles in the last 8 years, this will be my last!

I purchased a Hyundai Genesis Coupe from Parkway Hyundai (Wilmington) in 2014. I was informed by the salesmen that offered me the extended warranty that I would receive coverage for 100,000 miles. Not up to 100,00 miles, but good for 100,000 miles. Huge difference, as the car had nearly 50k miles on it already when it was purchased. I made it very clear to the salesman that I needed coverage for 100k miles. I would have purchased a brand new car, not a used Hyundai with only 50k mile warranty if this had been explained to me correctly, and now the dealership is leaving me out to dry with a car that is not drivable, a higher car payment than what I would have had with a brand new car, (because the warranty is factored into it), and they are feeding me a load of BS.I do not recommend ANYONE, even my worst enemy to purchase from Parkway Hyundai, and also the salesman by the name of Mitchell was very distant to me after I purchased the car. I would drive all the way to Wilmington from out of town and stop by to get an oil change and he would give me blank stares and would not even greet me. What kind of customer service is that? To be nice to me long enough to sell me a car and then treat me like chopped liver after the deal is done. I let that slide because he is a younger guy, I am probably the first he ever sold a car to and he is probably long gone now if he treated someone else the same way, but yeah, I am done with Parkway Hyundai for good either way. They can forget me or anyone I know ever purchasing a vehicle from them ever again.

Ive taken in my 09 Hyundai Sonata twice to get the airbag light fixed, under warranty at the time. It still keeps coming on. Now, not under warranty, I cant afford the $109 to have it reset yet again. Why isnt Hyundai fixing the problem? I assume they are just doing a reset on the light and not actually fixing the problem. Now I cant pass state inspection and am very disappointed. I like the car itself, but this is ridiculous! I have read that this is a problem with Hyundai, yet no fix?

Bought a loaded $35000 2010 Sonata in the spring of 2011. Loads of minor things wrong that were never resolved. In Jan 2013, timing belt blew through three sections of the engine. I had a rental for a month and got my car back with a new engine - an engine which they said had to come from Korea which is why the repairs took so long. An engine which the dealership refused to warranty. Forward to spring 2016, the 3 year old engine is now leaking - who knew that Hyundai engines have what the staff called a liquid seal which breaks down over time and cars dont last like they used to. A liquid seal? So every Hyundai owner can expect a $1000 repair around the three year mark to repair a leaking liquid seal. Now that does not sound quite right. We have calls and emails in to the elusive owner of the dealership. I had a Toyota for 16 years and it never gave me a stitch of trouble. Hyundai - never again. Ball joints are wearing, needs all new hoses and brakes all around. Might get rid of it.

The 2012 Hyundai Sonata is pretty and stylish inside and out. I bought the Limited Trim with all the bells and whistles. Problems: The steering began to tug to one side while the car was still under bumper-to-bumper warranty. We took the car several times to the dealership and they could not see anything wrong with the vehicle. I was told this behavior was within Hyundais specification and that it was normal for the vehicle. This is the first vehicle that I have owned that has this abnormal normalcy. This problem has not gone away. Vibration. I cannot tell you enough how irritated I have been with this vibration. Once you go over a certain speed (Im not sure at the moment, but Im not talking of highway speed - just normal in-town speed), the car begins to vibrate. Ive gone to the dealership over and over and over. I am tired and angry that a brand new 2012 car will behave this way and the people at the dealership cant figure out what the seems to be the problem.Not too long ago, my wife and I noticed that when turning the vehicle made a certain noise as if something was about to break, as if some metal was hitting another metal. The dealership said it was a steering column problem and we had to pay out of pocket to fix it since we have put over 60,000 miles on the car. The car has gone out of bumper-to-bumper warranty. The lingering problems (listed above), I have to fix out of pocket. It will take a lot, a whole lot, for me to buy a Hyundai vehicle ever again. I loved the roominess and stylishness of the Sonata, but it seems that those are about all it has. I am very disappointed in this vehicle to say the least. My 2009 Chrysler 300C never gave me these troubles.

First of all, I love your vehicles. But your finance company leaves a lot to be desired. I have never seen a company with your prestige have such a problem hiring quality people to assist with finance problems. So unsatisfactory. I might consider another company when my lease reaches fruition.

Had no knowledge of the Azera when I first saw the car but after a test drive comparison with the Sonata it seemed more substantial and luxurious. I have leased over eight cars in my lifetime but the Azera limited was the first that I purchased at the end of a lease. The Azera limited had many factory installed options and safety features that were standard along with the Hyundai warranty made the Azera limited the obvious choice.

You get a lot with the car. My Tucson has a lot of safety features included. I have checked out other cars that those same features are extra. Lane detection, cross traffic detection. Power mirrors, heated seats, power seats, rear view mirror with several features. Power rear Tailgate, with foot activated feature.

I bought brand new Hyundai Elantra 2014 and after 3 years my engine failed. They couldnt identify the cause behind engine failure. They ordered new engine from Hyundai for replacement. My car is at dealership since past 6 weeks and still they didnt receive engine nor any updates. Worst service I ever seen for any automobile companies. Their cars are not reliable and not long list. Poor choice to buy any Hyundai car. Its better to walk than having car from Hyundai.

I have a 2011 Hyundai Sonata.. Have had a ton of recalls that I have had to waste a ton of time at the dealership to get fixed. At little over 100,000 miles my engine started burning not leaking oil.. Brought it to Darcy hyundai in Joliet il... Told me I have to do an oil consumption test which I had to go there 6 more times to find out engine is burning oil.. Every mechanic told me I need a new engine but corporate hyundai even though they have had lawsuits over this make and model engine tells me I have to spend 1000.00 to do more tests... Every week I have to refill oil so there is oil in the engine and few months later catalytic converter goes bad because of the oil burning which car stopped running on the expressway and had to get it towed... 1 problem after another problem... Corporate hyundai tells me Im on my own and the converter costs over 1000.00 even tho the engine in that car was proven in court to be bad and replacing converter would not solve the original problem of the engine burning oil.... Stay away from hyundai or you will regret it.

This is reference to Hyundai Head Office Consumer Complaints. On a recent service visit to my local Hyundai Dealer I was told that my car had quite an alignment problem that would cost $130.00 to fix. The tech could find no sign of me rubbing a curb or any other reason why my car would be out of alignment with only 23000km. When I called head office to complain and to get an explanation on why my car would be out of alignment after only 23000km they could give me no reason and had no interest in solving this issue. They did not offer to call the dealership and ask the techs any questions and did nothing more than log the complaint. The person I talked to had no knowledge of any kind and is there only to log the complaint in their computer system. Hyundai Consumer complaint is a joke and a worthless phone number to have. I have dealt with other car companies in the past with always excellent results and for this reason this will be the first and last Hyundai car I will purchase.

I purchased Hyundai Accent that was a couple of years old and a dull gray. Used car to run back and forth to work. It ran well all in all. We have since given the car to our daughter to use to drive back and forth to college. It is small with better mileage than other vehicles have owned. Some it was a couple years old we were able to get the car at a reasonable cost. Payments were manageable at $250 per month. However, car would not accelerate on hills well. The smaller size made traveling with the family tight sometimes.

My family purchased a brand new Hyundai Tucson 2017 in October of 2017. It had sudden engine failure. It has now been more than 30 days since the car is in the shop and no one helps or has said anything. Under the NJ Lemon Law this car is now a lemon. Hyundai Corporate is deplorable as well. They are essentially useless and less than professional. Buying this car was a horrible mistake. I would NEVER recommend Hyundai or this kind of aggravation to even my worse enemy. I am so disappointed. I have never in my life experienced such poor customer service.

My vehicle has less than 5000 miles. We were leaving lunch at a restaurant about 25 miles from our home and the car developed a sound in the right front fender, well like something rubbing.and I pulled over to check. The plastic fabric that lines the underside of the right front wheel well had come loose and was dragging on the road. I called Hyundai on road service and they were going to send a car carrier and haul my car to Newnan Georgia 18 miles farther in the other direction to a Hyundai dealer. I was in a school entrance so I then pulled up and I assume the tire ran over the plastic fabric and pulled it loose. I got out and picked up the piece about 12 inches by 8 inches. I noticed the rest of the lining under the wheel well was loose and was being held by a groove in the edge of the fender. The right front fender was separated from the bumper and I was able to push the lining back inside the groove and with the palm of my I tapped on the side where the fender and bumper connected and the two pieces stayed together. I checked and a Hyundai dealer was within 12 miles of my home, I called Hyundai road recovery back and told them I could drive the vehicle to the Hyundai dealer in McDonough, Georgia. We drove to the dealer in McDonough and was told by maintenance that the vehicle was involved in a wreck. I questioned this and was then told that the one (1) mechanic to handle Hyundai vehicles said to take it to their body shop. The maintenance supervisor then indicated that the right front bumper had been hit and it looked like a vehicle in a parking lot had hit the right front fender. When I questioning this he said even a shopping cart in a shopping lot could have hit the bumper and separated the fender from the bumper. We took the vehicle to the body shop and the supervisor said the vehicle was not involved in a wreck. He looked under the right front fender and said he thought the fender separated from the right front side of the bumper after the clips that hold the fender to the bumper had snapped. The fender and the bumper showed no outward scratches or dents. He said Hyundai would not consider the separation of the fender from the bumper to be under warranty. He stated the fender clips could not be repaired and the fender could not be reattached to the bumper instead the bumper would have to be replaced as well as the underside of the wheel well. The estimate would be in excess of $1,400.00. I purchased the vehicle for its looks, warranty and its history of reliability. What else can I expect to fall apart on this vehicle? The vehicle looks like it is very cheaply made and Hyundai has cut corners in the materials used in the assembly of the vehicle. I dont feel safe in the vehicle. I made a mistake moving from Toyota to Hyundai.

I was quoted a finance rate at $3,000 over the posted sticker price. I was given ridiculous numbers and quoted an incorrect credit score. I was taunted on my way out the door by a sales person named Ryan, saying he hoped my next car purchase ended up on the side of the road. This was witnessed by my sister and every other customer in the show room. I’m buying a new Toyota right next door.

Had a break down at 1930 hrs... Even after repeated complaints didnt get any assistance to my car Whole night... and the dealers were so rude and blunt to ask for any help...In spite of repeated calls there were no help to me. At last they wash away their hands after giving me one number... which nobody picked up. As a result there were no help from Hyundai and I had to struggle with the local dealers for help...

We were carefully followed an advertised special and confirmed the information very precisely with the sales agent so as not to waste our time. But once we were at the dealership in Houston we were extremely disappointed and sickened by repeatedly being lied to by every level of the dealership. This is not a good company. Their policy is not honest and is very tricky and trying to avoid fulfilling the offers they make. We are not easily fooled but they tried very hard to say one thing and do another. You would be better off avoiding this company altogether! We are really very shocked and would like to prevent anyone from wasting their precious time by believing Hyundai is trustworthy!

Bought car in March 2014. On May 28 2014 was driving car in dry conditions at about 25 - 30 mph when the steering failed. Motor and drive train were still operating but the car could not be steered. Narrowly avoided head on collision. As of this day, the car is at dealership and I am awaiting an explanation.

This will be my LAST Hyundai. I will EVER buy. I just wish I have a bigger audience to advertise what a fraudulent auto company this is. You will NOT get this from Honda or Toyota. I got this vehicle (2013 Hyundai Sonata Hybrid Limited) NEW. After 8 yrs of driving it, I lost the 10 yr/100,000 mile warranty because I just went beyond the 100,000. So on the last week of 2021, I nearly got stuck in the highway because the car would not accelerate and it was jerking all along. I quickly pull over to the side of the break down lane. My car was towed to the nearest Hyundai dealership that I can find. Due to a lot of people having trouble with their cars, the dealership told me I had to wait for 3 weeks before they have a chance to check my car. Then, I ask if they can give me a loaner car while this car is in service. This dealership like other Hyundai dealerships that I have worked with told me that they cannot.I read other feedbacks from people who gave their ratings here. I noticed there were many people with the same experience I had to go through with regards to a no loaner policy. I owned Honda in the past and no matter what condition my car is, Honda and its dealerships would NEVER let me go without a loaner. I even told the Hyundai dealership that I have an 80+ yr old parent I need to take care of and bring her to see the doctors often. I need a vehicle at all time but still, there is no luck. Now, i understand that maybe my vehicles issue is due to wear and tear. But still, if there is a RECALL, I would expect to get a loaner. NO way. no loaner even with recalls. And this vehicle had a TOTAL of 6 recalls! None of the recalls provided me with a loaner.What Hyundai asked is to have you save your receipts and ask for compensation in its online Hyundai USA system. DO NOT TRUST IT. Why? First, they tell you that they need 180 days to process it. Think about it.. 180 days to process a claim??? I submitted my rental in the past with everything including my receipts to them and you know what I got? After waiting for more than 180 days on one claim, I contact them. The lady on the other end told me the claim was denied and rejected. I said why? She just told me there was a mix up. But I personally did NOT EVEN get any notification of the rejection. Really, dont bother submitting a claim. You will not get a DIME from them. They will find every way to deny it even if it is a legitimate claim. if Hyundai has a No loaner policy, at least make the vehicles reliable. I have only 108,000 miles in my car. This auto company should be ashamed of themselves for making junks and unsafe vehicles for consumers and expect the consumer to pay for their mistakes. DO NOT WASTE YOUR TIME WITH HYUNDAI. I dont understand why people here would give them a 4 or 5 star rating. Well, they shall know what I mean once they go beyond 100k miles in their vehicles. Perhaps they will regret that they praise this unprofessional company; and one last point if people do not know already, THIS IS NOT A JAPANESE COMPANY. This is a Korean company and it STILL has a reputation for making BAD CARS.

Buying a Hyundai was the worst mistake of my life! Too many problems. Now after 44,000 miles my air conditioning is going out and I was told that my warranty has expired. Never again will my family purchase from this company again!!!! I hate having to give them even one star.

I have a 2012 Genesis Coupe 3.8 loaded.. leather interior, etc... The car is only 2.5 years old. The back seat leather started to fade about a year after I bought the car. The front seats started to fade and rip about the same time. I had to give the service dept. bad rating in order to get their attention. They agreed to repair the back seats but refuse to repair the front seats. Im the only one in the car 95% of the time. Ive owned many cars with leather interior. Ive NEVER had such experience where the interior quality is so poor that it falls apart on its own. Im so frustrated with them that Im ready to trade the car in and get something else. This car has been sub-standard in quality and overall value. I would recommend that you stay away from this make until they cleanup their act. Very disappointed.

2008 Hyundai Sonata - I was driving to the coast and went to pass a vehicle and the gas pedal stuck, the brakes wouldnt work and lucky there were no cars and a empty field and I was driving in circles. Finally turned engine off and waited. Got out, checked car out, decided to start it back up, drive it a little ways. All was fine. It pissed me off. Hyundai took it in, looked at it, said they couldnt find a problem. That was a big problem but they say no issues. BS.

So my car got towed last Friday and Ive been calling the reinstatement department for almost a week and they have so much attitude they yell at you. They wont tell you once what documents they need. You will be going back and forth to OfficeMax and your home. Finally, when you have all of the papers faxed, they will tell you they never got them. You end up faxing 6 times.

I purchased a 2013 Hyundai Accent GL 5 doors in December 2012. From day one, I noticed that my fuel usage was atrocious. Then it exceeded 16 ltr per 100 Km. I went to the dealer Sherwood Park Hyundai near the end of January to advise them and they gave me 3 gas vouchers. Each month I went back to the dealer and showed them my gas usage, it had actually gotten better at 14.6 ltr per 100 Km. Hyundai told the dealer to do a fuel test and it came back to 6.1 average. I said Impossible as I has all my gas receipts up to now and I still am getting in the mid 14 ltrs per 100 Km. My last fill-up was for $37.00 and that allowed me to travel 347.7 Km. Will Hyundai do anything to find out what the problem is...? NO, instead they recommend I make an appointment for a full diagnostic at my expense and see whats wrong. I DO NOT recommend Hyundai products to anyone.

Dont get me wrong, Ive had my Hyundai Sonata for 3 years now and Ive been a loyal customer, having a Sonata for 3 more years prior to that (6 years total). With the end of my lease, I drove my car up to the dealership I had got it from and they refused to take it, saying that they didnt have anymore space in their lot. They referred me to a different dealership who I then called and told me that they only take cars back that have been leased from them originally. They told me that my original dealership should be obligated to take it back. So we called my original dealership again and they again said they could not take it because of space issues. We then proceeded to call the headquarters, boggled at how Hyundai wouldnt take in their own vehicle... What are we supposed to do? We cant keep it cause its illegal, but no one wants to take it? Im baffled.Then I proceeded to call customer service to talk about my lease end deals and the woman was completely rude for no reason whatsoever. I was not notified of a payment that hadnt gone through and could not make debut payments because you cant do so online (which is so archaic that your only online option is to pay by check). As a once loyal customer of Hyundai, I dont think Ill ever return to this unprofessional mess.

My airbag in my 2004 Sonata didnt work. In the accident, I dont understand why the airbag didnt deploy, only the bag from the seat and was not even half-full. The car was totally wrecked, but not from the front at all. Somebody hit me on the front side of the car in the drivers side. I woke up in the hospital with the news that my air bag was not working. Im concerned about this. How we can do something about it?

I purchased a new 2012 Hyundai Sonata from the Liberty Hyundai dealership in New Hudson, MI and experienced engine problems about a year later. I took the car into the dealership and was told I would receive a loaner car when they got some in stock. After continuously calling for a few days, I was told they still didnt have any loaners. After a while they called and told me that I could not get a loaner because they needed authorization to tear down my engine. So basically the service department manager lied about giving me one in the first place. He then told me his rep authorized to tear down my engine to see what was the cause of it not running correctly and burning oil. They told me I had sludge in my engine and the oil was never changed even though I have receipts to prove the oil was changed. The manager then said the place I got it changed from really didnt change the oil and I would have to go back to them. He then said as a result, my warranty was void and it would cost me $4,200-$8,000 to replace my engine. This was not the only problem I had with this dealership. The service manager also told me there is a recall on my car. I asked if they fixed the problem for the recall and he said, “No, unless we have the engine fixed.” When I first bought the car, they told me about a tire warranty, which is also a waste of money! They told me how great it was, and that if anything goes wrong with any of my tires, the company that offers the insurance would come out change my tire and cover expenses. I learned firsthand that wasn’t true at all. I had a flat tire and called the insurance company. They told me I needed to take it in to a reputable tire place such as Belle Tire. I took it to Belle Tire and had to pay for a new tire. The insurance company told me they wouldn’t pay for the replacement, and I come to find out if they did, it would be as a reimbursement. I was only happy that the flat tire didn’t happen when I was driving or on the side of the road, because they wouldn’t have come out to my location immediately. I am absolutely displeased and angered by their service! It seemed as soon as I pulled into the service department for them to look at the car, they were not trying to help - they were telling me lies and saying anything just so they wouldnt have to fix it. Not only will I never buy from Hyundai again, I will tell those who ask me about getting a Hyundai that it is not worth the trouble. Lord forbid something goes wrong, and it will with their cars, because they will not fix it.

My sons car was totaled a month ago and it was a leased vehicle. Geico was on the phone call when we called and got the lease payoff amount. We had put a large amount down at the lease signing and had made our payments. The payoff was $17242 and we negotiated with Geico for $21762.00. We were told by Hyundai finance that the overage although rare would be sent to us. A month go by and no check. I called. They said that the account would be closed on the 8th of July and a check would be sent out. Called to check on the 10th of July, today and now I am told that too bad they keep all of the proceeds and we get nothing. That is not what they said when Geico was on the phone. They have lied and changed their story so many times. I will never buy another Hyundai!

After 76,000 miles I experienced a catastrophic engine failure in my 2011 Sonata Turbo 2.0. The Hyundai service department that the car was towed to said they did not know why this happened. After considering the warranty, it was determined that the engine would be replaced. The second motor was installed and the first time it was cranked, it was determined that the engine failed. A third engine was then installed. At about 10,000 miles on the 3rd engine, the exact same catastrophic engine failure occurred. I learned that Hyundai had previously installed a re-manufactured motor (the third engine) instead of a new long block. I am now waiting to hear if the warranty is even going to cover the 4th engine replacement.I am researching information on Texas Lemon Law to see if this would qualify; my novice experience would say YES but I am horrified to read the other experiences on this website. I would like to think Hyundai is going to try and make this right for me, but I have my doubts. To say the least, I will never purchase another Hyundai. It is disappointing because up until now, I had enjoyed the way the car drove, handled, and how efficient the eco-boost was on fuel.

Bought my 2nd Hyundai 2 months ago and have yet to get them to take care of the pulling problem. They have done an alignment on it once and it still pulls to the left. Ive gone to a dealer closer to me, wasted an hour only to be turned down, saying to go to where I bought it from. Then Ive been trying to schedule with another dealer and they wouldnt even respond to me. 2 weeks ago I submitted a complaint to Hyundai consumer affairs and till this day Ive just been ignored after several email exchanges and a phone call from the rep telling me shell call the dealer for me then nothing again. Ive bought more then 10 new cars before and never did a car maker just ignores my service request like Hyundai. Beware how theyll treat you nice, sell you a $30k car and then kick you to the curbs. Will never buy another Hyundai again.

I own a 2013 Hyundai Sonata. I can promise you I will never own a Hyundai again. My car has been at the shop 3 1/2 months none of the recalls have been checked. The car still cuts itself off. Hyundai keeps calling and telling me that they fix the issue only for me to go test drive the car and it still Loses power. They keep telling me it’s one thing charging me an arm and a leg And the car continues to lose power. First they told me the engine needed to be cleaned charge me $350. Test drove it still losing power. Then they tell me it’s coil pack number 3 charge me $280 to remove one bolt. Needless to say that still didnt fix the issue. Then they tell me it’s coil pack number 4. Another $280. Guess what the issue still isn’t fixed. They refused to fix my car And want to charge me $910 before they release my car to me. None of the things they told me was wrong with the car fixed the issue. I’ve missed over 30 days of work because we are down to one car. Nearly $4000 between missed work and repairs that never needed to be done. Hyundai is putting me and my family at danger along with other families with their vehicle. I’m guessing until someone gets seriously hurt or dies it’s not their problem.

Beware brand new vehicle tire blow out!!!! To make a long story short, I am a car enthusiast and previously a Honda, Nissan, Toyota, Mazda, and Volkswagen buyer. After hearing my co-workers speak well about the Hyundai product I decided to give it a try and went well for a few years until a couple of months ago. Just recently accompanied my in-laws to purchase their 2019 Hyundai Sante Fe Limited, shortly after a couple months ago they had a side wall blow out from the right rear tire by simply going down the road without striking any debris or objects on the road with only having 2000 miles on there new car! We were prompted to call the tire manufacture by the dealers service department to find out it was Continental Tires when owners manual stated we were suppose to have Hankook or Kumho tires? Called Continental and AND THEY STATED TIRES DO NOT HAVE ANY WARRANTY!!!! I WILL (NEVER) BUY ANY CONTINENTAL TIRES OR A HYUNDAI AGAIN! Due to the fact that manufacturers dont care about consumers safety or welfare, this tire blowout was very similar to the Firestone defective tires back in the day that caused many lives sadly. Basically if Hyundai is putting a tires on there cars that are defective and neither want to take responsibly by making it right for the consumer, frankly its not worth buying!! My In-laws sadly ended up paying for a new tire $258.00 plus install because Continental said their tires have no warranty! I just recently finishing purchasing a new Mazda, and when my in-laws are done with this Hyundai it will be their last!! FYI also you might want to have it in writing on new car tire warranty because this was a lesson learned experience with tires, reason for buying new cars is so that you dont have to be buying parts, tires, or car repair. Hopefully this will help someone in the near future. Thank you for reading.

For being a turbo the Hyundai Veloster does not feel like it. When I try and get it going it tends to stick a lot and then jumps forward real fast. Having the flaps on the steering wheel is a pain. I sometimes knock into them by accident and they change my car to manual which I do not care for. Then I have to slow down and press down on the flap to put it back to automatic.

I bought my i10 car from your dealer at Chandigarh KLG Hyundai in the year 2011 on 31.12.2011, vide my car no is **. I noticed that my seat rail bracket got rusted badly. Both driver and co driver when I noticed that this problem is not there in my 15 year old Maruti CAR.

Due to rude and incompetent people that handle customer service I will never buy a Hyundai again. I like the product but dealing with the people at Hyundai Motor Finance USA is so unpleasant that I would rather buy any other car. The staff doesnt listen to a word you say, they just repeat their demands over and over until you get so frustrated you have to hang up and compose yourself. Ask for a supervisor then you wait on hold for a long period and then just get the same treatment from the supervisors. Whatever happen to customer service? These people are horrible to deal with. If you want a Hyundai DO NOT USE HMFUSA unless you want to deal with condescending, obnoxious, rude and ignorant people!

Hyundai Veloster - On October 4th 2013 my son was driving in Irvine, CA on Barranca and smelt gas. Passersby started to yell at him to get out of the car as it was on fire! The car caught fire and was a total loss. We are still waiting for Hyundai to pay on settlement they agreed to. 5 months has gone by since they completed their investigation and I am having to make payments in the meantime. Good luck getting them back! I’ve never received such a run around in my life. They go through account reps like water so can’t retain staff apparently. To add insult to injury they sent me a threatening letter stating I had to pay the loan off as the place the car had been towed to had put a line on the car for storage fees!! It’s totaled people!! #shameonhyundai

The paint on the hood and roof bubbles and peels after 4 years. Hyundai is aware of the problem, there was a class action filed against them. They refuse to cover this repair under warranty. This is clearly a defect, not normal wear and tear. My dealer refused to help, told me to go elsewhere. I would not recommend this car to anyone.