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Honda Automobile Model 2025 Honda Passport
2025 Honda Passport
The 2025 Honda Passport is a rugged, two-row midsize SUV that prioritizes capability, cargo space, and comfort over flashy styling.
Every 2025 Passport comes standard with Honda’s smooth and responsive 3.5 L V6 engine producing 280 hp and 262 lb‑ft, paired exclusively with a 9-speed automatic transmission and standard all-wheel drive. Fuel economy is rated at about 19 mpg city, 24 mpg highway, and 21 mpg combined.
It can tow up to 5,000 lb when equipped with the optional towing package. EPA-rated combined fuel economy is 21 mpg across trims.
There are three trim levels: EX‑L, TrailSport, and Black Edition. EX‑L includes leather-trimmed heated front seats, a sunroof, power tailgate, tri-zone climate control, and the Honda Sensing safety suite. TrailSport adds off-road–tuned suspension, all-terrain tires, skid plates, and unique styling elements—though it lacks a low-range transfer case. Black Edition brings ventilated front seats, heated rear seats, a premium 10‑speaker audio system, and blacked-out styling details distinct from the other trims.
Cargo capacity is generous for the segment: about 41 cu ft behind the rear seats, expanding to nearly 78 cu ft with the rear seats folded. Interior storage features a practical underfloor cargo shelf as an optional accessory. Seating is firm yet comfortable, and second-row legroom is spacious.
Driving dynamics are confident with composed handling and stable highway manners. Real‑world user reports note that Eco mode can make throttle response feel lethargic—even sluggish—but switching to Sport or Normal mode significantly improves responsiveness. Some owners report average fuel economy in real driving around 20 mpg combined, especially before the break‑in period.
Cargo-minded users and outdoor enthusiasts appreciate the Passport’s roomy cabin and towing ability. Yet reviewers often call out the dated interior design, indecisive transmission behavior at low speeds, and lack of a hybrid powertrain option.
Pricing in Canada starts around C$50,500 for the Sport-based (EX‑L equivalent) model, increasing to approximately C$54,000 for TrailSport and around C$57,000 for the Black Edition, before fees and taxes. Consumer reports indicate that sale prices are often several thousand below MSRP—especially on Black Edition and TrailSport trims.
Overall, the 2025 Passport is a solid midsize SUV for buyers seeking dependable AWD performance, strong V6 acceleration, generous cargo volume, and long-term reliability—albeit with conservative styling and average fuel economy. Let me know if you’d like a trim comparison, towing spec breakdown, or competitive alternatives.
Manufacturer: Honda
MODEL: 2025 Honda Passport
MSRP: $49920.00 USD
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Honda Automobile Model 2025 Honda Passport
Honda Civic transmission failed. Well maintained car with 107K mileage on it and its transmission failed yesterday. I thought Honda had the name for being the reliable car and last at least 200K miles. Customer service was not interested in helping me anymore. I see a lot of online discussion about Honda failed transmission issue.
Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.
They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.
The first problem of my Honda Civic is the brakes. They are anti-locking brakes but they should be called anti-stopping brakes. When you try to brake going over even the smallest bump, ice on the road, or pot hole, you go another 20 to 60 feet no matter how slow you are going. I mentioned this to the local dealer in New Rochelle (NY) and they said it was the way the cars and brakes are made.The biggest problem is actually the CV joints. After about 5,000 miles, there is a sound when you turn the wheel. No matter how small a turn, it will sound like an old wooden ship; making crickety, crakety sounds. Once again, the dealer said this was not a problem. But now my auto-repair guy says the rubber around the CV joints is perfect; no wear-and-tear. Nothing torn. Nothing worn out. But the CV joint is worn out behind the rubber surrounding it making this a classic case of defective CV joints in a car.I have tried to contact Honda about 3-4 times now and am now about to send a certified letter to the top people at Honda in America and Japan. If this is not resolved, this will be Hondas turn just like when Toyota had their brake problems with the Prius. And why do I say this? Because I have heard many, many people who have had the same problem with their Honda cars having a CV joint problem and I will write and write, make a video to put on YouTube, and build a website if I have to so that Honda either does something or maybe we just all wake up and never buy anything from Japan again.
I have a three-month-old 2013 Honda Odyssey (bought in May 2013). Never had any problems prior (second Odyssey we have owned). But on this particular Saturday, I was about to leave in the vehicle, and I found the drivers window shattered, with about half the glass in the car and the other half on the ground by the door. It had been rolled up completely and the temp was around 90 that day... so nothing unusual. I had just walked by the car (on my driveway) and it was fine. Then a few moments later it was busted. No one around, no object in the car...nothing. So we took pictures then went to clean the glass up and covered the window until we could take it to the local dealer on Monday. After they inspected it, they announced they could not do anything as it did not appear to be a defect. I was told to contact Honda Corp which we did. After 24 hours to review, we got the same reply. The Warranty states clearly that broken, cracked or chipped glass is not covered unless manufacturing defect. However, upon further investigation, I found many others online who this happened to... and as recent as 2011, Honda recalled 2,800 vans for just this reason. On the NHTSA site, it states that the window may shatter into passenger cabin causing a risk of injury. So I am disappointed that I got such a cold shoulder from Honda dealer and Corp, as I WAS a satisfied customer. If I had accidentally broken this window...no sweat. I have $600 to replace it and I am not a complainer. But I am worried this problem has not been corrected and this could happen to someone that could put them in jeopardy. So I wanted to get my story out there. I hope I am the last one.
My Honda City car developed problem in the driver side door handle lock. The car was sent for servicing and the repair of the door lock at the Joshis Harmony Honda, Chandigarh. I was told that the problem has been solved but the problem reappeared again after few hours. Next day, I contacted the service center but the adviser was not ready to accept the fact and I am still facing the problem.
Door locked jam on driver side of door (only lock channel) on car has been replaced by Union Park Honda service department in the years of 2013 and 2014. I called to have lock replaced and was not informed that there will be charges for replacement of lock and repairs. Service representative by the of ** said that the warranty only covers 12,000 miles. Unfortunately they will have to charge me. He then stated that he had done some research and found that he was told that the lock/locks are FAULTY in certain model Hondas!!! If so why wouldnt Honda replace the door channel/channels with a more sufficient part for their vehicles. I AM A VERY VERY DISSATISFIED CUSTOMER.
I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a local dealer. Last year, I noticed IMA amber light. I tried to visit the official agent, who refused to accept it since he is unable to fix electrical problems in hybrid cars. I was forced to go to local people who replaced the IMA battery twice till now and Im still having the problem. I really like Honda cars, but I am fully disappointed. Can I find a solution?
VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!
I have a 2014 CRV. Side panels on both driver and passenger side have faded quite a bit, 2 buttons on radio do not work. (We hardly use radio). Back seat does not go down all the way. I have only had seat opened up twice to vacuum and now it does not go back down all the way unless you are sitting on it. Lastly the trunk does not open. It works on and off once every 2 weeks I can unlock and open, every other time I have to throw things in trunk through back seat. These things are definitely not from wear and tear, have never had issues like this in any other car I have owned. Of course I was told through dealership that all of the above is only covered in first 3 years.
Honda have good reputation for their vehicles and they last a long time if you keep them in good condition and make sure that you treat your vehicle well and maintain it. They do run well for the Honda vehicles and the company has been around a long time for the vehicles.
Actually, this is the worst ever place to purchase your car, I would like to share my experience about old bridge Honda Rt 9 NJ, I purchased my Pilot 2020 EXL with a problem in the windshield and when I realized, that issue within 48 hours I called the Honda dealer, and they asked me to go back for check, when I went back for checking with the Sales manager Jason **, he wasn’t professional at all and he asked me to wait, then another person came out which is Peter ** and he came to us while eating an ice cream, which is unrespectful way to treated your customers. Me and my wife was surprised from that attitude of Honda Old Bridge.I left the dealer with 2 recall on my new 48 hours Pilot 2020 and no one even care, at the end Peter he still eating his ice cream and told me, Just leave your address and we will get someone to you tomorrow, for fixing my windshield, however on my way back to home, Jason ** called me and said, Forget about it
We purchased a certified used 2012 Honda Accord Sedan in March 2014. We are now attempting to private sell, trade in the vehicle that we purchased and cant give it away. We are being offered no more than $7k for a car worth 13-14k. Come to find out we were only given half the story. The car was not involved in a minor crash prior to our purchase, it was involved in a total of 2 collisions with moderate damage and air bag deployment. Further research and appraisal recently reveals frame/structural damage throughout and nobody wants it. The deceptive business practices used by Honda of Burleson Texas are repulsive. The car is great, runs good, has no mechanical flaws etc. but we will never be able to part ways with it.
I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.
I purchased a 2011 Ridgeline and within the 5 years it has 30k miles and has been in the shop 20 times and still has to go in again. Problems from oil leaks to windows not working in the cold. Honda and the dealer wont step up and take responsibility for this lemon. The lemon law board in Vermont was the biggest waste of time ever. They wont let me show my evidence that this was a lemon. Makes me wonder who is paying them off. My first Ridgeline that was made in Canada was an unbelievable vehicle. This Ridgeline was made in Alabama. Typical USA quality. Ill never deal with Honda USA or auto master ever again.
The car suddenly started using 1 quart of oil every 750 miles. Then it just died in the middle of nowhere. After an expensive towing bill, the dealer replaced the spark plugs. But the car still consumes too much oil and will die out in the middle of nowhere again, so I dont drive the lemon.
I went to a Honda dealer local in Jefferson City, MO on Monday, April 29th, in the evening to look at new Honda Accords. We could not come up with an agreement for $16,000 that was offered for my 2012 Accord from a local Kia car dealer. I asked for the keys to my used 2012 Accord back from the used car manager. He refused to hand the keys back over to me. At this point, I was very loud and demanded my keys back stating I could not deal with him on a new 2013 new Accord and wanted to leave. He asked me to sit down. I refused then he kept badgering me till I finally signed paperwork on a new 2013 Accord. By this time, 8:45 pm, almost an hour after the dealership already closed, I signed paperwork for a new car. I did not even drive the new car off the lot of the dealership. I slept very poorly that evening! I went to the Honda dealership as soon as they opened that morning, Tuesday April 30th, and tried my very best to explain that I felt that I was rushed/forced to buy that car that night and wanted to pay for any and all paperwork cost that was created on my behalf. The used car manager then proceeded to tell me that it was a done deal and I had already bought the new Accord keeping in mind I never even had time or a chance to drive the car. I offered $500 or whatever it took to reverse the paperwork. The manager stated all the paperwork was already turned in and I now owned the car and there was nothing I can do about it. The new car still sits at the dealer. I told them not to pre-deliver it or install any of the options that were wanted. They refused to comply so then I contacted my attorney to ask for legal help in the matter. Please note this is the 5th new car I have bought from this dealer so I have been a loyal Honda customer to Honda and the Honda dealership. Right now, I am worried about my near perfect credit score as a result from this mess. I am very angry at the high pressure sales and lack of cooperation from this dealership even when I never drove the new car and I am willing to pay for any and all inconvenience. This has been a very bad experience and I would highly recommend going to another dealership.
I received Honda Vezel yesterday from Japan. Model is 2015 and June manufactured. Chassis number ** can identify manufacturing date online. Everything was intact and in working condition. But as soon I start driving the car, the hybrid car switches on the engine but the engine sound is too high. I thought Vezels normally have the same engine noise like an aeroplane jet but when I happened to compare with other Honda Vezels, I found there is some fault due to which the engine noise is so loud and clicks - heard Trr Trr.In no way, I could accept this problem in the brand new car I purchased from Japan - just 4 km driven. I want my car tested and rectified. In no way I had spent this much money to get frustration and so much tension, my head aches since last night. Please spread this complaint as much as possible. Hopefully, Honda will react to solve my problem locally through their local Honda company assembling vehicles in Pakistan.
2008 Honda Accord LX-P manual transmission: I had problems shifting gears one day, all of a sudden (51,000 miles). I took my Honda to White Allen Honda dealership to find out why. They drove the car also, couldnt figure out why it would shift improperly. To make a long story short, I was told that I have to pay over $1,800 for new clutch, pressure plate, throw-out bearing, flywheel, etc. I said, Wait, how can this be at 51,000 miles? Where is my power train warranty coverage at for this problem? I have got no response other than a big bill! I will never own a Honda again. Im going to tell everyone I can about this! I also called 1-800-Honda customer and no service! Nada!
Buyers beware of The Automaster Shelburne Vermont. They will get every dollar on new vehicles on MSRP and even with trades. They screw you on these too. I wanted to buy 2012 CRV, we were $500 off from a deal and they didnt make the deal!
In April 2012, I took my Honda Odyssey to be repaired at Lute Riley Honda in Richardson, Texas. I told them to do a multi-point inspection to find out what was wrong with my transmission and brakes. Upon completing the inspection I was told by Joseph, a mechanic there, that all he found was that the transmission switch needed to be replaced; the gasket, gear oil, pressure plate, and clutch needed to be replaced, as well as the cat converter. I agreed and also purchased a warranty for my transmission. My subtotal was over $6000. After all the repairs, I received my car back seven days later, thinking that everything he stated would be replaced. Earlier this year, the clutch stopped functioning. I took my minivan to the dealership for them to honor the warranty. I was told that the warranty did not cover clutch repairs. Basically, I was lied to. I am still trying to seek justice and get them to honor their word. I highly recommend that no one use Lute Riley for any repairs. They do not have the integrity to be in business and should not be trusted. Next time, I will buy a Toyota.
The problem is the blinking of D sign on the meter board of my Honda vehicle. The gear is also not changing smoothly.
My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.Since she drives an average of 12,000 miles a year, shell need a brake replacement annually. No help from Honda for equipping the car with defective brakes.
My metallic gray 2009 Honda Civic has peeling and discolored paint on the hood and front fenders. I googled my issue and saw it was a common problem and covered under warranty. I took the car into my dealer and was told that the 7 year paint warranty had expired. I explained that I had never received a warranty notification and requested a warranty extension. My request was denied by the dealer and the Honda Regional Manager. I appealed to Honda American; my appeal was denied. I have been a loyal Honda customer for 23 years and am extremely disappointed with Honda for failing to stand by their product.
I am really frustrated with the services of Honda Activa.
I came for oil change and tire rotation on 9/23. After the services were performed, as soon as I went out, the check tire symbol came on my dashboard. This morning, I came to the dealer again and they took the van. After an hour, they said they fixed it. After riding 2-3 miles again, the check tires symbol came up. I again drove back to the dealer and they said the tire has to be replaced now. There was absolutely no problem with my van when I came yesterday for oil change and tire rotation. If there was a problem, they should have caught the problem on my 2 visits (within 7 hours). If I have to come 3 times in a span of 18 hours to a Honda dealer, what quality of service the dealer is providing?
I bought my Civic Sedan LX 2012 on February 4, 2012 from the Honda dealer at Manhasset. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation for making great motor vehicles that don’t break down easily. This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. The first time this happened was back on September 2, 2012.I had the car taken to Hillside Honda to be inspected. When they looked into it, they found that water had gotten into the gas tank. Ive been going to the same gas station near my house ever since I bought this car, and nothing like this ever happened before either to me or anyone who goes there. My family, friends and co-workers all blamed Honda for a manufacture defect. But even though I felt bad about this case, I didnt blame Honda at all and in fact, finished off paying off for the car this past January 8th - 11 months after I bought the car and much earlier than the initial 3 year plan I signed up for. Then now, only a few months later, the same thing happened.I can only deduce that either I believe there was a mechanical deficiency, to begin with, in the car when I originally bought it, or when I had the car fixed and the people at Hillside Honda said that they put all new parts; they put the same ones back because the exact same thing happened. It’s a brand new model and I demand something be done about this because now I have a phobia about driving this car, and because I don’t know when or where my car might stop. Safety should be a priority on any vehicle. Luckily both times, I was near my house when this happened; God knows what could have happened if the car chose to stop on the highway. If something like this happened 5 years after I bought the car, I would surely take responsibility for it; but how can something like this happen twice within the first year?This is unacceptable and totally unfair for me to have to take responsibility for. Not only do I want Honda to recall this vehicle and pay for the costs in having to repairing this vehicle for breaking down both last time and this time, but I would also like a refund for the car itself. If I didnt care much about having to constantly care for my car, I would have bought a used model and at a significantly lower price. I trusted Honda’s integrity even after last September’s incident, which made me pay off the rest of the car without any further doubts; but now, I know I made a mistake in thinking so.
I have had over a dozen issues (with most still outstanding) with my 2016 Honda Civic and Honda Canada has been using gibberish excuses to stop repairing my vehicle under my valid warranty. Be careful of excuses like Cannot Replicate as this is their first attempt to avoid the costly repairs associated with your vehicle. Honda Canada representatives have assured me that no photos, videos or witnesses means nothing to them, thus ignoring your concerns and complaints going forward. There is nothing you can do because they have already taken your money. Even if they lose you as a future customer, they know it is still cheaper for them than to have fixed your car under your valid warranty.If you do duplicate the issue to only a Honda Service Manager, then they will use another corrupted tactic and deem the issue as Its just the normal characteristics of the vehicle and now your vehicle is fixed and they will no longer deal with that issue, even if you threaten to take legal action. They just dont care. Their tactic includes losing customers as long as they DONT pay for your repairs. They are convinced that they can bite the hands that feeds them and still get fat. If that isnt arrogance then I dont know what is.Unfortunately theres nothing you can do but spend thousands of dollars for a lawyer to take them court, and knowing that the customer cannot usually afford it and just gives up, theyre content to have saved the shareholders the costs of your repair. But you can do something about it. Share this warning with family and friends and tell them to do due diligence before buying a Honda product. ***BUYER BEWARE; YOU HAVE BEEN WARNED***
I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat. I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday. I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle. I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if Im paying for this car, the least that Honda should do for me is a replacement. Shouldnt I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further. At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And Im only 24. Guess how many cars I would buy from now until I cant drive anymore!
My 2008 Honda Civic LX have a 10 years Rust Proof warranty. I brought it back every year for rust inspection and touch up, now I found out they never did a single thing to touch up. As when I took my car to Canadian Tire to change 4 new tires, when they finished, they said I should take some pictures and show it to Honda. The underside of the car is all rust, he said when you touch it, it is bone dry, they never put anything or do any touch up. I called the manager of Honda, he said unless there is a hole, they do not do anything, so I said, it said touch up as necessary, so what the heck? Then he said when I bring in the car for transmission fluid change next week, he will look at it with me together. I took 6 pictures of all the rust underside. So disappointed with them, if they are not doing any touch up, what do they mean by 10 years rust proof warranty. It is just a complete ripoff.
March 2016, I received a safety recall notice from Honda advising me that the airbags in my 2008 Honda CR-V were defective and if deployed, could cause injury or death. The notice went on to say that the replacements parts to make the necessary repairs were not available and may not be available for months, but offered to provide a replacement vehicle if desired, at no cost to me.Now, since they had advised me that driving my car could result in my death, and offered free alternate transportation, I thought it would be foolish to continue to drive the car. So, I took my car to the dealer where I purchased the car from, Gillman Honda, in Schertz Texas. They had no cars available to loan, but offered to provide me with an Enterprise Rental. As there had been a major hailstorm in the Greater San Antonio area a couple of days before, Enterprise had no suitable vehicles. I was therefore advised to attempt to rent a vehicle on my own and I would be reimbursed up to $35 per day.I placed several calls and found a suitable vehicle at an Avis franchise operation. After a month, the car had to be returned in accordance with Avis policy, at which time, we rented another similar vehicle. About half a month into the second rental, I received a call from Gillman Honda telling me that they had made an agreement with Hertz to rent cars to Honda owners affected by the recall and needed alternate transportation. So, I turned in the rental car, and rented a vehicle from Hertz with Gillman Hondas approval for the remainder of the time Gillman was waiting on the necessary parts, which turned out to be in August. In all, I had 2 Hertz vehicles for about 2 months. (It is also necessary to return Hertz vehicles after a month for safety reasons.) After I received my repaired vehicle in August, I sent evidence of my out of pocket expenses (rental agreements) along with the Gillman invoice describing the repair.In September, I contacted Honda to make sure that they had received the documentation, to be told that my claim for reimbursement was denied because it couldnt be verified that I had actually paid the charges to Avis. I then sent copies of my American Express statements showing the charges and subsequent payments. I was told at that time by the case worker at Honda, that I would be reimbursed in 6 to 8 weeks. That was September 2016. After November, repeated calls have resulted in the same answer, Its under review. In December of 2016, I received a bill from Hertz saying that because Honda had not paid for the vehicle they had provided me, I was legally responsible all charges incurred. A phone call to Hertz revealed that Honda owed them MILLIONS of dollars and had not responded to repeated phone calls.It appears Honda does not intend to, or has been advised not to pay for charges incurred as a result of the Takata airbag recall. It is impossible to reach anyone other than the Its under review people who clearly cannot help. The parts are evidently available now, so you may not have to have alternate transportation for any length of time, but if you do, be careful of any financial exposure.
I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.
I am writing to you to inform that I am very disappointed with customer service care line from HONDA from the way they handle case. The story is like this: My nephew call customer service line at 1800-18-1177 on 13th November 2018 after his car ** accidentally hit broken hole at Bangi while heavy raining. He call at 3.00pm plus and towing truck only arrived at 7pm plus. After they checked the car (in front 2 tyre burst and found the car cannot start) they say will send the car to the nearer HONDA which at Semenyih. They ask whether can they send to SAG ULTIMATE centre which my nephew do not know actually. The place is only for (Body and Paint centre) after accident. Here what I want to question how come Honda towing track staff do not know where to send the car base on the car situation and case. My nephew is not accident which I think they should straight send the car to the nearer HONDA service centre. How come they send the car to the body & paint centre???14th November 2018. I went to the SAG ultimate and they mention they did not provide checking or repair for engine issue. Then I call back your customer service line and talk to Ms. ** to collect back the car and send to the HONDA service centre but she mention I need to pay for it which is the procedure is like that. Im like… What? I have to pay for your mistake? And further Im not asking to bring to other workshop. Im asking to collect and send to HONDA service centre. I really hope the management of HONDA look into this issue. This will make your customer feel upset and HONDA reputation will affected. Your customer service never act professional in this difficult situation. Its not about the money that we need to pay extra for the towing issue but just the matter of professionalism and customer happinessLastly I would like to give compliment and professional sales services to SAG ultimate branch at Semenyih to the Manager (Steve **) which provide me efficient and fast respond on settling this issue. He take the responsibility to send my nephew car to the Semenyih HONDA service centre without any charges. Thank you for his staff at the SAG centre, Mr. Chin ** and En ** for the good customer care and professional attitude. Thanks.
This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. I bought this car (2012 Civic Sedan LX) on February 4, 2012. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation. Ive heard that Honda cars dont break down easily and almost never give the owner any trouble.On September 2, 2012, I was in my car with my boyfriend and his friend to go get some lunch. After going about 5 blocks or so, he suddenly remembered that he forgot something at home, so I had to make a U-turn and go back home. On the way back, the car slowly puttered to a stop. Naturally, I thought it was because I was out of gas or something, but when I looked at the gas meter, it was more than half full. I started up the car again, and although the engine turned on, the car was shaking by itself ... until it again sputtered to a halt. I tried starting the engine a few more times but after a few more tries, it was futile. Luckily, at that time, there werent too many cars around and there was miraculously a parking space nearby, so the two guys managed to push the car safely into that spot. I called my insurance company (Geico) and they towed my car two days later and took it back to the dealer.After they inspected the car, they found that water had gotten into the gas tank. They suspected that it was from a bad gas station who pumped water along with their gas. Ive been going to the same place near my house ever since I bought this car, and nothing like this ever happened before. My family, friends and co-workers all blamed Honda for a manufacturer defect, but even though I felt bad about this case, I didnt blame Honda at all and, in fact, finished off paying off the car this past January 8th, 11 months after I bought the car, and much earlier than the initial 3-year plan I signed up for. The total cost for repairs came out to $1632.34, but even though Geico covered $1085.23 of it, I still had to pay $547.11 out of my own pocket for an accident I didnt even take part in.Then again, on January 14, I turned on the car to go to work, just like any other day, and the car shook in the familiar manner of last October, before it stopped. I got the car towed and taken back to the dealer. Surprise, surprise, they said that there was water in the gas tank. What Id like to know is how so much water could possibly get into the tank to make the car want to stop. I realized that the night before this happened, it rained a lot in my neighborhood, but surely, it couldnt have all gotten into my car. One of the repairmen suspected that someone poured water into the gas tank on purpose. Only I have the key to my car. Why would I want to do something as stupid as pouring water into my car, not once, but twice, and have to go through all this trouble and waste a ton of money? It also couldnt have been an outside job, because by the hole where you put the gas nozzle, theres no scratch mark or any visible proof that someone tried to break in to do something bad on purpose.Because of this, not only was I late to work, but so was my sister who works in the same office I do. She was with me in the car at that time and is still suffering from being scared due to the cars convulsions. In both cases, luckily, the car stopped near my house, or rather, in a vicinity without too many cars. God knows what could have happened if the car chose to stop on the highway. The technician who looked at my car was dumbfounded as to how something like this could happen, not once, but twice. I suspect that this second time was due to bad workmanship last time by someone who was working on my car and left a hole for water to drip and accumulate. There is no other explanation.I bought the newest model of this Honda car because I wanted the best of the best. If I didnt care too much about having to take care of my car breaking down every so often, I would have bought a used car at a much more affordable price. Because of these incidents, my insurance fee went up from $1,936.42 to $1,981.85, but more than that, now I have a phobia about driving, because I dont know when or where my car might stop. Its not even a year old and Ive kept it in good condition. There is no reason for this. The first time this happened in January, I had to take the bus from my home in Flushing back and forth to work (in the Bronx) every day for about two weeks since my car was in the shop getting repaired, and now it looks like I need to do that again. The top reason for buying the car in the first place was to help me commute to work, but if it cannot fulfill that purpose, its pretty much of no use to me. I dont wish to waste any more money paying for stuff like this.
I bought a 2020 Honda Pilot Black Edition. The electrical is crackling. The entertainment system (phone Bluetooth and radio) don’t work properly. Loud crackling in the windshield when driving. Honda does not know how to fix the problem. Also seen in new Passports. The dealership is trouble shooting on my car and had the vehicle 3 weeks. Buyer beware!
I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.
When I initially took my 2004 Honda in for the airbag recall, I was told that my airbag was fine. 6 months later I was hit at an intersection where the driver was going in excess of 45 MPH. My airbag did not deploy. Have you heard other similar concerns?
I purchased a new, 2022 Honda Ridgeline Black Edition just a little over two weeks ago. When my vehicle was less than two weeks old, with under 500kms it began throwing warning lights. The awd stopped working and my heater shut down entirely (in minus 30 weather). I was getting a total of eight different warning lights and I couldnt move my electric seats to be able to drive safely. Once I got my vehicle home it would no longer start. I figured no big deal, my vehicle hasnt even gone through its first tank of gas, Honda has a great reputation and will take care of me. I have never been so wrong about a manufacturer and have never felt so unappreciated as a customer. It took days to even get my vehicle towed. Ive now spent the past five days on the phone talking with over a dozen different people. Every person I spoke with said it was a different department or persons responsibility. Literally just passing the buck back and forth between Honda Customer Relations, Honda Roadside Assistance and the dealership. I even had my call dropped at one point. After being juggled around for days I finally demanded to speak to a supervisor at Honda Customer Relations. Customer relations told me that supervisors dont speak on the phone with customers. I thought I must have misheard what I was being told. I can buy a forty dollar watch from China and get a supervisor on the phone but not for a new vehicle? I spent 60k on a vehicle two weeks ago (though I havent actually been able to drive it for nearly half the duration of ownership) and Honda Canada doesnt even value me enough as a customer to allow me to speak to someone above the person answering the phone. I was told the only way I would be able to speak to a supervisor is if I was injured or if my vehicle injured someone else. Theyre lucky that I was able to pilot my heater less vehicle from a near laying position back to my house without injuring someone. I however, was not so lucky, as apparently an accident is the only way that you rate high enough to speak to someone with an answer other than we dont take care of that or its someone elses responsibility. Thats what it ultimately comes down to...caring. Honda obviously no longer cares if its customers are safe or remotely satisfied. My vehicle is sitting at the dealership 170kms away from my home, after it broke down due to no fault of my own. Not my fault but my problem. Hondas suggestion was either rent a vehicle on my dollar or talk to my insurance company about getting a rental. Honda Canada, as you have made blatantly clear at this point, your (technically my, though I dont actually have possession) malfunctioning, unsafe vehicle has become solely my problem after I signed on the dotted line. I however, will never buy another Honda and I will let everyone who will hear it know that Honda no longer stands behind their product and definitely not their customer. This has been unequivocally the worst buying experience Ive had to date. Im sitting here in utter disbelief, sick to my stomach trying to figure out how to get my new vehicle back home. I recommend that if youre shopping for a new vehicle that you dont just assume that Honda still stands for reliability and customer service as I had. Look into the customer complaints, class action lawsuits and youll likely figure out that Honda has adopted the money first, customer last stance that so many manufacturers are moving towards. Let my expensive mistake guide you away from a company that no longer embodies what used to be synonymous with Honda...Trust. Youll pay the Honda premium, theyll pocket your dollars, take your trust, crumple it up and toss it along side you into the trash. I may not speak for all your customers but I think all those youve tossed aside would agree...We arent asking for better.. were demanding it!
Hello, I visited Metro Honda service center on 4/8/2019 for regular services. They change oil in my car on 28,503 miles and my current miles is 30,245 so just after I drive 1742 miles my cars oil life is 60% left. Actually when my car was on 30,000 miles that time I found that my cars oil life is now just 60% left. I clearly feels that this service center done something wrong with my car because as per my research I know that Honda Civic 2016 Ex-T model have synthetic oil and that have normally life of 7500 miles. In my car already 40% oil life is finished so I will get oil change soon around at 31,500-32,000 miles (from now after 1500 to 2000 miles). Every time I go to this service center and they are only the people changing oil in my car when this time I went there that customer service representative asked me that, Why are you just coming here for oil change and and why tire rotation and other services you are not giving us to do it here. I told them because they are charging too much money and not doing proper services so then customer service representative told me that, then why do you came here for oil change, go to the another service center who ever is giving you cheaper service, and that time I didnt give him any answer but I feel that this is not the right way to talk with the Honda customer. I am using Honda car because I have trust on the company. I strongly feels they did something wrong with my cars oil that why 40% of oil life finished too much early and previously I never seen that my oil life reduce this much faster. I am using my car daily. I have another same model car that is also 2016 Honda civic Ex turbo model and same silver color but that car I bought from another dealer and in that car also I drive same mileage and still in that car I change my cars oil around at 6000+ miles every time. I have trust on Honda that why I am using two same model of cars because I am driving it everyday. So I want refund for this oil change and also I want proper service for my car. I clearly feels that Metro Honda from where I bought my car and there I am going every time for oil change they did something wrong. Also, one more thing I would like to describe here that is before around 10 months ago at this service center they found that in one of my cars back side tire due to manufacturing fault there was something wrong with the brake and that they found after 2 years and 3 months after I drive my car for 24000 miles around. This is the thing which is risky for someones life. So you can imagine how much great services they are providing to the Honda customers.I want you to know that this is not a good business practice where they didnt behave good with the Honda customer and not giving them proper service. Please take some strict action on this and I want a clear justice for my car. Please fix my cars oil life problem. I hope I will get back very soon from the Honda Company and please solve the issue in my car with the oil life. -Harsh
I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!
My 2001 Honda Passport was less than 98,000 miles (**) and I always kept-up with the care and maintenance of my car. I did the timing belt on it by myself. Change oil and anything that my car needed, I would fix it myself. So the speed meter and the gas gauge stopped working, and I told my wife it looks like the car will need a computer. So June 12, 2012, I had South Motors Honda put in a new computer and that fixed the problems. We paid $901.97. April 15, 2012 they wrote it on their computer that the serpentine belt was next and needed a fix. The serpentine belt broke and they had it fixed ($829.04). May 24, 2012 my wife brought the car in because of a tiny oil leak, so they would need to keep the car for a week to replace the oil pan gasket. And on their computer, it never said we would need on the next repair a motor because the person that removed the oil to fix the oil leak (the oil pan gasket, they had to take it off and put a new one on) never added the oil back to the motor and we paid $744.04. So my wife had to pick up the car because I had to return the rental back. As I walk back to South Motors, my wife was so mad because now she hears what are a sound from inside of the motor and a sound of a knock.While they were gone, I opened the hood and checked the oil and nothing was touching the stick. As I close the hood, the tech came and drove our car in to his shop in the back, away from us; and they got mad because I needed to keep my eye on my car. So the tech adds 5 quarts of oil and drove it back around to the service advisor and he said ok, everything is fixed; and the tech fixed the oil leaks. As we started it out, the rods were knocking badly. The service advisor Allen did not write down on the computer at South Motors, like he did everything else, about the motor that’s next for repair. Allen said that after the car leaves South Motors, there is nothing that they can do and its not their problem if it needs a new motor. Allen did say the motor needs to be replaced but not by South Motors. They are not giving me a free motor. This came from Allen and the shop manager. The shop manager did say we spent a lot of money on my car and “Our techs dont let a car leave without any oil and it sounds like youre trying to get a free motor. That’s not going to happen.” I saw the oil stick and saw no oil; and on this specific item (remove the old oil pan gasket and add a new one), you have to drain the oil to fix this leak. You have to replace the oil back in the motor.I think they need to buy me a new motor or write me a check for $5,800 - end of story. You dont have to make this look bad, just mail me a check for $5800.Thanks to the internet for letting me post this. The bad thing is this South Motor Honda. When you do something bad to people, it comes back around. I have talked to a painter and we have talked about making a huge sign about South Motors Honda and write what a great job you do and how many have you scammed like me. We’ll write it in Spanish, too; so when my Honda Passport is parked at the mall, people can read it and find out the truth. Its going to be readable on both sides, so 1000s can read it. You can read it at the mall at school; even at red lights from behind, you can still read how great your scamming of people is. So we have gotten with DOT and DMV to see just what we can cover up; no lights and no tag can be covered, so this sign is where you can read it and be ok with the laws. If nothing else, we dont need signs; he can paint what we need to write it on the Passport.I dont see any other way out, other than paying the owner for his time waiting for his car not to get fixed and renting rental cars all paid out by him. He thinks you owe him a lot more than $5800. Look if he has the money to get these types of repair done and paying for them (and gets treated like this). This man has a family and works, and he thinks you’re giving him the short end of the stick. South Motors needs to stop this by paying him off before he starts, and he has flyers printed by the 1000s. I think you need to pay him with a car and $5800. That’s his car he took care of and he feels he trusted you and you did pooh on him. He trusted you to fix his computer on his car and he paid then it is something else. And then… Ok, money is coming. He is paying $600-$1000 to $1800-$2000. Let’s drain his oil out so we can get him to buy a brand new motor and tell the manager to side with whatever they have to say. Then after we do this, we can get him for more stuff. Look at what all he paid and walk around and laugh at how dumb he is. And just maybe, we play our cards right; we cannot add oil. At some point, we will get him again. He is mad now and we will get him again for being mad or making us do more work. Being a problem to us, we will teach our advisor using 4 letter words. Hey, its ok. We will have him eating out of the palm of our hands and have him come in for little stuff to have us fix on his Passport.So what happened is that the service advisor saw the serpentine belt was broken and needed to be replaced and added that the timing belt may need to be replaced. But he was so worked up about my fine wife that he did or would not hear me telling him this old boy had already put a new timing belt on. He was watching my wife walk around and asked her in a putting me down kind of way, and they would go ahead and change the timing belt. So, I got mad and showed my butt because I did all the work on that change and he would not let me talk or give me the time of the day - too busy looking and not learning about the problems that my car was having. They got mad after removing and finding out everything with the timing belt is brand new. Then, he wanted my wife to walk around and act as if he and she was cock of the walk and try to belittle me. My wife loves me and I trust her. She’s the type of person that reads a person for what theyre worth and she has stood in the heat for what is right, not sides or color or how big he wants to act. So this not putting oil in the car, this Allen guy being a jerk, and the manager buying and standing by Allen’s stories, the manager’s people do no harm and his techs do not leave cars without oil… I am a customer and I have a clue why they would belittle me and remove the oil from my car that’s paid for. I need a check for $5800. I dont trust them with a carton of eggs. They have burned me badly and I cant trust them to replace my motor with a new one that they can clean up junk and try to pass it off as a new motor. I can trust green bills in the amount of $5800. All the waiting with my baby and waiting for our car all day to get fixed was just a part of their games.
Honda allowed car rentals for the driver side airbag recall due to exploding metal fragments injuring and killing individuals. It states in the recall that it can do that to the driver and others in the cab. Honda will not allow car rentals for the passenger side airbags and tell you just to not seat in the passenger seat. It has been asked of Honda if there was a chance that it might deploy if hit in front of car. No answer. I then ask American Honda Customer Service to send me something in writing that it will not deploy and I am not gambling with hurting myself or others in the back seat. They will not.I called Russell Honda in North Little Rock, AR and I am told that they could not sign anything either because he was not sure or that it could be possible that the sensor could be signaled. Then you start the customer service case manager and they put you to the fast track and never hear from them again and no answers. So I am to gamble and drive my vehicle until that part comes in and cross my fingers. I am not a good gambler. So Honda I believe needs to stand up and be responsible and allow for loaner cars until they fix this problem.
I have purchased several Honda cars over the years only to find, in 2019, how far Honda has fallen from its benchmark. I will never buy another Honda automobile. I had the great misfortune of choosing a dealership in Racine, Wisconsin (Racine Honda) to buy a 2019 Honda CRV. When I arrived to take delivery, I noticed that several of the options I had ordered were either not installed or not installed properly. When I pointed this out to the salesman and expressed my displeasure (sincerely but in a business-like manner), the salesman simply walked away from me and did not return. Neither did anyone else and, after ten minutes, I left the dealership.On my way home from this unbelievable experience, I called the dealership manager and expressed my displeasure with the salesman. Incredibly, the manager hung the phone up on me. The message was obvious: Mr. Customer, we got your money, now get out of here. With the dealership showing no regard for my problem, I called Honda corporate. Amazingly, Honda corporate would take no action to address my concerns. In short, Honda corporate told me that they created a file in regard to my problem, but that no action would be taken to resolve my concerns.When you make your important decision on how to spend your hard-earned money, I suggest you remember this experience. Honda will be only too happy to take your money, but as my experience relates, do not expect this company to come to your aid should you have an experience of the kind described here. Absolutely shameful!
Went in just for a recall on airbag and when I went to pick it up, the car was on so not until I arrived at a store and stopped, then car would not turn on. I waited a bit, turned on. Went back to dealer and they said it was the battery which it wasnt. Now its the starter. The dealer say they didnt do anything but what a coincidence. They asked if I wanted to have car diagnosed.
If you are a bike lover you must have heard of the CB1100F that hit the roads in the era of 1983 and stole millions of hearts with its ravishing looks and mind blowing performance. My new Honda CB1100EX has same legendary design of that heritage bike. The design will take you back to few decades back and I love that feel whenever I am on my cherished bike for a ride. The heavy weight bike will surely compliment a man’s personality in best way. I bet the weight of the bike must be more than even Harley-Davidson Roadster 1200.One con of this bike is that you might find it somewhat tough to change the direction while you are in a hurry. Obviously few more such minor issues are there. But that is with every other bike that you may select. But for a seasoned rider like me this is the perfect bike that I am fond of.
I traded in my Dodge Challenger for a brave new 2019 Honda Civic sport due to commuting. Don’t waste your money, the car is made of plastic, you lean on it or even knock something lightly against it you will have a dent. For a $26,000 car. The sensor system is piece of **! Lights come on for no reason, I take it to Honda and they want to charge hundreds of dollars to fix problems that I did not cause as I keep the maintenance and upkeep on the car up. The tires are **! I’ve had my car for 3 months and have had 3 issues with my tires. I’ve never had issues with cars until this nightmare. Don’t purchase a 2019 Honda!
I dropped my Honda off for warranty repair work on August 22, 2019. The warranty company approved the work to be done on the same day. I called the service advisor Georgiann. She did not answer. I called to speak to a supervisor to see when will my car be ready. No answer. No callback. I called today, August 26, 2019 and Georgiann advised me that my car would be ready for pick up August 27, 2019. I did not receive a call. I called and was on hold with Melissa for 30 minutes. I drove up to the dealer and asked, Where is my car? and nobody knew where it was. It took 20 minutes for them to find it. Deante ** was very rude and uncaring, Scott ** the Manager did not move out of his seat to help. They both were uncaring and did not try to rectify the problem. My car was there for 5 days, they never ordered the parts and the manager, supervisor or advisor did not contact me to tell me what the status was. I have been buying cars from Motor Cars Honda for over 16 years and we have been getting our car service there for over 20 years and never have we received such poor service, uncaring and could care less about customer loyalty. Sincerely, A unhappy customer.
It has large front doors making it very easy for older or people with disabilities to enter easily. Very comfortable seats. Comfortable driving positions. Mirrors give good vision of vehicles on either side. Reversing camera is a god send. This car has 6 airbags for security. Great disc brakes. It feels a very safe car to drive. We had great service from Honda staff.
I have a 2006 Honda City with 63,000 kilometers. I had a big accident at the 6th of March, but my airbags didnt open. I rescued my life very hard. I always trust your cars safety, but I was shocked when the airbags would not open. You are always preparing your cars advertising that everything is excellent in your cars and saying that take our cars because we are care about your life, but I dont believe you. I want to share this event with you. Human life is not an issue to be discussed with anyone. I will always say my friends, family and co-workers against buying Honda.
I tried to ask for a roadside assistance for my 4 month old Honda Odyssey due to flat tire, they told me exactly its gonna be 60 mins or less because it requires to be towed, 60 mins gone by but no roadside assistance. No call to tell me that it got delayed, waited. I tried to call them and follow up but they told me its gonna be 28 more mins, this is really bad customer service, good thing its not winter or snowing or I wouldve been froze to death.
Braking problem... There was a sudden problem in the front braking of CBR250R vehicle number: **** chassis number: **** and Engine number: ****. The mechanics of Todi Honda situated in Kolkata say that the pistons and some other parts of the disc brakes are not working and hence needs to be replaced. There is no availability of spare parts here. My vehicle is under their hands from 16th November 2011 and still there is no solution to it. I am facing a lot of problems without my vehicle. I would kindly request you to solve this problem as soon as possible.
Early last year (2017) the paint on the roof started to peel and chip and is growing at an alarming rate. The cost to repair this runs about $5,000 in upstate NY, an extended paint warranty was given that expired in 2016 (VERY sneaky Honda). Also the starter motors are garbage, expect to replace once every 2 years or so (another $800 after labor and parts every time). Very surprised Honda has stooped this low on quality but I guess we get what we pay for. That being said no complaints about engine life, which seems to be its only strong point.
We love this car (Honda HRV 2016) but this is the first model of the HRV and it rattles considerably on the doors as well as the driver odometer panel. We have taken it in to be serviced twice but no one can seem to fix it. I also think it’s a little noisy and the windows seem loose when they are lower than a quarter of an inch down. But we are planning to lease a new one which we have test driven. I think those bugs have been worked out. It’s a perfect car for a small family like ours!
34,000 KM and I need new rear brakes and told by dealership and Honda Canada no warranty. Googled brake problems and I found that rear brakes is a common Honda problem. I have owned 5 Hondas. This is the last one.
Honda S2000 - It’s a great little convertible that is not high maintenance, but Honda stopped making it. It hugs the road very well and maneuvers great on the road. Honda should definitely bring it back.
After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.In the beginning, when we were to give the vehicle for servicing, why didnt they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, we shall get back to you in two hours or the responsible person is not available. I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branchs disinterested individuals, who seems to be highly skilled ** jugglers.Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.
Having owned seven Camrys, I chose the HR-V for its size and parking ability. With one glaring exception, the HR-V is everything and more than I expected. It rides well, is comfortable (I added good sheep-skin seat covers) and gets good mileage. Everything is accessible and well thought-out EXCEPT the horns. The horns are weak and sound like a childs toy with its tinny Beep, Beep. To replace them you must remove the front bumper/grill and bolt on new ones. Not cheap.
My car is 8 years old and has no cosmetic or engine issues. It gets good gas mileage and is dependable. I enjoy driving my car. I like that it gets good mileage. I love that it is dependable.
My husband and I both leased a 2017 CR-V. We were talked into getting the 2017 because of all the bells and whistles. The phone, trunk, door locks and auto start do not work. We brought it in multiple times but still don’t have a resolution. My car has been vandalized several times because even though I lock the door the keys lock/unlock themselves. The Autostart won’t work if it’s too cold or snowing. The phones are always disconnecting or saying no device connected. The trunk does not always work from the key fob and doesn’t always open completely and most times needs to be manually closed which is difficult with the hydraulics. I would not recommend Honda and would not recommend Fletcher Jones. The customer service has been a part-time job that no one wants to help me with. I am disappointed that I was talked into spending more money for a car with more gadgets and benefits that just don’t work the way they are supposed to. I am also highly disappointed in the lack of customer service or resolutions for our investments.
Don’t even waste your breath with this. I got a flat tire on the highway and all they could do for me was tow my car to the nearest dealership. Couldn’t change the flat with my own spare either- just a tow. The lady helping me said I needed to give her an exact address- well I was traveling and I had no idea where I was. Also, after 30 minutes I called the towing company they dispatched and no one was even on their way yet... ended up calling non-emergency police and they came out in 10 minutes and changed my flat to my spare. HORRIBLE EXPERIENCE WITH HONDA.
Honda Accord 2003 purchased brand new and serviced by Honda until approximately 2 1/2 years ago. Many years ago, while the car was being serviced by Honda, I noticed a small spot on the front of the roof, which then got progressively larger and larger; it was eventually extremely noticeable when even glancing at the car. As this was happening, I began noticing the same type of spots around the edge of the cars hood and door edges. I really dont know anything about cars so didnt know what to do. At the same time, I wondered why the Honda service techs/mgrs never said anything to me about it, especially, since it got so bad. One day, I was searching online and found pictures of other peoples Hondas that looked the same as mine - some with big spots on the cars where the paint had apparently peeled as well as others with peeling around the edges of hoods, roofs, doors, trunks... This is when I found out that Honda refuses to acknowledge and fix the fact that they manufactured cars with clear coat that was incompatible with the paint that was used on those same cars, which has resulted in the damage to these cars, which were sold to unsuspecting consumers. Until I found these pictures and articles, I had no idea what was and is still happening to my car, which I have taken very good care of.Today, I have no mechanical problems but my cars exterior looks terrible due to Hondas manufacturing error. Just because this is not a safety issue does not mean that Honda should not be held accountable to fix - at no charge to the consumer - their error in using clear coat and paint that is incompatible. 2 1/2 years ago when I found out what this problem was, I asked the Honda service mgr why he never mentioned the peeling spots on my car. He got very angry and defensive; in fact, he yelled at me. I told him that I was not blaming him for the problem but considering the extent of the problem, he and all Honda service techs/mgrs must know about it, yet, he and the techs chose to remain silent. The least they could have done was, if they could not admit to this being a Honda defect, they should have, at least, explained to me what was happening to the car and advised how to get it fixed. Ive spent $1600 repainting the roof and hood; now I have to have the rest of the car repainted for $2000. Honda should be repainting my car at no charge to me and reimbursing me for the money that I spent fixing their known error/defect. Essentially, this should be a recall. Perhaps, its not a safety recall but it is still significantly detrimental to Honda consumers. Unfortunately, we are only consumers and Honda, as a large multinational with high powered attorneys behind them, has the advantage. That said, I will never purchase another Honda again.
We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. Its not written.
Today I called and talked to American Honda. Ill start off with saying the worst customer service ever. They dont even offer to help you. They just apologize 10,000 times and then want to go about their way. My car isnt covered under the warranty for paint. For reasons I dont even understand. I have an 09 Civic. The paint is starting to deteriorate. It looks like someone literally took a scrub brush to my car and is in the beginning stages of my paint chalking. This is a 7-year-old car. Ive seen cars that are 15 years old that have better paint jobs than mine and they have been untouched. The only okay thing about my Honda is that it hasnt broken down on the side of the road yet. American Honda is the biggest joke of a company and so unwilling to help people. The issue needs to be pushed. My car is Crystal Black Pearl. I know its one of the color codes accepted for the repaint but my VIN isnt under the warranty nor did I get a letter. (I am not the original owner of this car.) Im more than displeased. They look cheaper and cheaper every year.
I also like Suzuki motor cycles for durability but Honda has the comfort hands down. I have Honda cycles since I was a kid and always had great luck with them. I just sold my last one because of health issues that prevent me from riding anymore. If I could have just one it would be a Honda.
I have owned many motorcycles since my first in college but I keep going back to Honda. My most recent is the Shadow Sabre and I am very pleased with it. While there are a great deal of motorcycles out there with as good looks and features as my Honda not many that are as reliable. I have been problem-free with all of my Honda bikes over the last 25 years and will stick with them.
I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.
I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they cant do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.
I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I keep having problems with engine light blinking plus VSA on at the same time. I called Honda and they will not fix it because it is no longer under warranty.
The Honda Service crew on 5244 Dixie Hwy, Louisville KY, 40216, has decided that they dont want to serve my car because I am unattractive in their eyes. They take out their hatred for me out on my car.
I purchased a 2013 Honda Accord Sport from Port Charlotte Honda Volkswagen and took delivery on October 1, 2012. While I am very pleased with the vehicle in general, an issue has arisen that is now making me have doubts about the quality of your vehicles. About a month after having the car, while driving on the highway, I noticed that there was excessive wind noise in the cabin and that the issue was originating from the front windows when at speeds of 70 mph and over. Due to my hectic work schedule, I was not able to schedule an appointment for service immediately but did so eventually and had an appointment for an oil change and the wind noise issue addressed at the Port Charlotte Honda Volkswagen dealership service department. My service advisor was not aware of the issue prior to me dropping the car off because of how new the car is. Prior to making my appointment, I had researched the issue on various Honda forums and found that several other 2013 Honda Accord owners were experiencing the same issue. After much research, I found that Honda had issued the following: TSB A13-010 - Wind Noise at the Drivers or Front Passengers Window: 2013 Accord 4-Door L4 From VIN 1HGCR2, DA000001 through 1HGCR2, DA035705; 2013 Accord 4-Door V6 From VIN 1HGCR3F, DA000001 through 1HGCR3F, DA007274.My service advisor was able to locate the TSB and I was excited to hear that the issue would be resolved. However, after picking the car up later that day, I found that the problem was still there. I immediately called my service advisor, who was absolutely great, and informed him that the issue was still there. He requested that I bring the car back in to have the shop foreman have another look at it. I did as requested and the shop foreman and I took a drive together and he acknowledged that the problem was still there. We also test drove a new one off the lot for comparison and found that it too had wind noise in the front of the cabin, just not as severe as mine. He informed me that he did as the TSB directed and that he does not know what else he can do at this point. He was very understanding and very apologetic and I appreciated that.At that point, I became very discouraged but still hopeful that a new fix would be issued. However, there has been none to date and I feel at times that the noise is increasing. It has gotten to the point that when I am on the highway, I am not able to use my Bluetooth feature because folks on the other end complain of not being able to hear me. I am embarrassed to take people in my car because of the noise. I normally have to turn the radio volume up just to drown out the sound when my frustration sets in. This is my third Honda Accord but first brand new one. Prior to purchasing this particular car, I had owned two brand new BMWs and never had to deal with this sort of quality issue. Now, Im not comparing the two cars because pricing makes the two makes completely different. However, I feel that brand new cars should have quiet cabins and that is a selling point that Honda uses to encourage and promote sales. Incidentally, due to certain finance issues, I had to finance an additional $4k on top of MSRP due to banking charges, which makes this matter even more frustrating because I am paying much more for the car overall.I requested that Honda open a case and extend itself as much as possible to assist me in addressing this issue in any way that is fair. I also feel that I should be compensated for what Ive had to endure for these past 6 months. I pay $617.78 a month for the note on the car and have done so for the past 5 months which equals $3,088.90. While Im not expecting Honda to reimburse me that amount, I feel that out of fairness, Honda should extend itself to have the issue addressed correctly and reimburse me some of that because the product was not issued as advertised and at this point, I am stuck with the car since a trade in of this vehicle for something else would yield such negative equity that I would be too far in the hole.On 03/12/2013, I finally got a call back from Honda Motor Co. and according to the case manager, after speaking to the dealership regarding the 2013 Honda Accord, the wind noise is a characteristic of the vehicle. I requested that they provide that to me in writing, so that I can further pursue the issue and they refused to put that in writing. It appears to me that they are trying to not acknowledge the issue because that would affect sales if more people knew about the issue prior to purchase.
1. Only had car 3 months 2. Warning sensors in complete failure intermittently. Dealership cannot find problem.3. Complete AC system ($3,000 job) had to be replaced after 4k miles.Cannot imagine what this car will be like after 3 years/36k miles...
I bought a second hand car from Honda in May last year (2017). This would be my first ever time buying a car. Everything went fine within the sales and I loved this car, which was a Holden Cruze 2014. I didnt have enough money saved and I did not have my apprenticeship long to afford it so I opted for the finance and was told everything about finance through my sales rep. The finance seemed good my circumstance and I went through with it. The finance women I spoke to was Ellie **. I stated my terms to her about the whole thing. She told me it would be a 5 year contract with 1 year fixed. After the 1 year fixed was up I could pay it all out with no interest or added fees. It seemed perfect for me and she went through it a couple of times to me. I felt it was perfect and she was in my corner for the finance.Something seemed fishy after I noticed I had no car user manual in the car. I called them up a lot and even visited. I never got any word back on the whereabouts of my car manual. Not until Monday (25th March, 2018). I called up again and spoke to a Michael. He followed everything up and ended up ordering me a new book. I then called up my finance, Skyline Car Finance about how much was owing and when my 1 year fixed would end. Thats where it went bad because they told me it was a 5 year fixed contract and that I would need to follow up with my dealership. I contacted Ellie who told me there was no such thing as a 1 year and that I would save on interest and theres an early exit fee. I went in today on a Saturday (31st March, 2018). I collected my book and talked to Ellie. She told me that it was a 5 year fixed from the start and that I misinterpreted it and that I should read my contract. I feel as if I have been sucked into a contract I would never have signed if I knew this. She also told me that heaps of people come in with the same reason I have. So the real question is, how many people is ripping off?
Ive been on Hondas since the late 60s, dirt, trail & blacktop versions. Ive had other brands (primarily cruisers), but have been disappointed and have returned home to Honda. After playing in the dirt during my youth I graduated finally to the Wings. Got my first Wing in 1984 right out of the crate. Put over 250K on her and traded her in on a shiny new SEI in 1986. Kept the SEI in pristine condition until a moving company broke her during a military move & purchased a 95 anniversary edition, which I still have today. Ive had hog riders tell me she isnt a real bike and Ive told them that they are correct - shes a Cadillac convertible on 2 wheels. Unlike an ultra glide I can be on her with my wife, all day long and at the end of a long day of 400+ miles I can still walk. Three cruisers, all with over 200K miles doing nothing more than typical scheduled maintenance or replacing small parts e.g., tires, brake pads etc. Ive known several people that have well over a half-million miles on Wings and are still going strong - figure out how many V-twins youd go through in that many miles. Ive been thinking of trading in the 95 for another new bike, but really do Not like the most recent version of the Wing. Ive been on the BMW cruiser and Ive got to admit, it really has me thinking of changing. Thirty-five years of loyalty with Wings is hard to shake, but they (Honda) seem intent on taking one of their best lines (Goldwing) and making it into another sports bike. Buy a good used one if you can find one, youll be very happy you did.
I bought a Honda Dio in August 2011. The self-start of the vehicle stopped working within 15 days from the day of purchase. Following this, the horn, headlight dipper, and the indicators all stopped working. We had to take the vehicle to the service station several number of times. The Sudarshan Motors Service Station in Nagpur charged the battery 6-7 times and replaced it twice, yet the problem remains. The people at the service station are clueless and very rude. It is annoying to take the vehicle there and leave it for a couple of days.
I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.
I phoned Honda America at 800/999-1009 to complain about poor treatment at a Honda dealership. A representative returned my call on 9/1/15, and basically said that I was not a Honda customer, that I was a customer of the dealership and not Honda. I guess thats true! Honda sells vehicles to its CUSTOMER, the dealerships, and thus cares only about its relationship with those entities, not the dealerships customers. Specifically, the sales manager played a shell game and jacked up the sales price to the same amount of the trade in value, which brought the sale price to the MSRP. This higher price vehicle was sold to an elderly disabled person. Shame on Honda! I compared Honda America to a national fast food chain, that if tainted food is purchased at an independently owned franchise then the national company has no liability with the poisoned food that left a bad taste in the customers mouth, so to speak. The Honda America said that was not a good comparison. I disagree. A national company makes money from the end user but accepts no liability? I made the recommendation that Honda America offer me a model year end sales incentive, since the 2016 CRV models have been delayed until the spring of 2016, presumably because of a well-documented issues with excessive engine vibration when the CRV models are idling at traffic lights. (Said one person, I didnt buy a CRV, I purchased a massage chair.) The Honda America rep repeated that I was not a Honda customer but one of the dealership. I strongly recommend that those seeking to purchase a vehicle not consider any Honda model, since Honda does not care about Hondas sold by dealerships. Thing is, Honda makes a profit whether individuals buy Hondas or not. Hondas customers (and thus its loyalty) are the dealerships. So why buy a Honda if no one cares about you?
Honda are terrible at repairing their vehicles for used cars “beware they can replace a secret computer on their cars and changed their information between yours and the used products. So they would need to use a new computer for 2019 and older SUV.
You say that... we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction. Sometimes you are not, definitely not in this instance. Your goal, so you say is to provide joy through your Business: The Joy of Buying: For those who buy your Products. Sorry, you have provided only sadness, mental harassment, agony and created bad environment and, possibly, of serious accident.You say that, to meet the particular needs of customers in different regions around the world, you base your sales networks, research and development centers and manufacturing facilities in each region. Furthermore, as a socially responsible corporate citizen, you strive to address important environmental and safety issues. This claim is highly doubtful as you have supplied a vehicle without bearing in mind the environmental conditions (at least in this instance) with improper finish and paint job, a manufacturing defect, leading to extreme corrosion which in turn endangers human safety.Such behavior, lack of quality consciousness, disregard for environment and safety, is helping Honda India to destroy the unparalleled legacy of greatness created by your Respected Founder Mr Soichiro Honda. Remember he also said real happiness lies in completion of work using your own brains and skills. Does the shoddy job provided by you make you happy? We refer you to our previous correspondence and would notify you that if you do not arrange to carry out complete corrosion repairs to the a/m Honda motor car free of cost within 21 days hereof, we shall institute legal proceedings in appropriate form against all of you without any further reference to you.The facts are as follows: Purchase of one Honda City was made on 13-14/02/2011 upon payment of full value to you. Owing to inherent manufacturing defects, leading to uncontrolled rusting, corrosion of body, even the front portion of the vehicle has caved in as shown in photos. This particular car, if not the batch, has rusted since last more than 2 to 3 years owing to a serious and severe deficiency somewhere along the factory line. The damage and responsibility thereof can be established by various tests available incl. salt spray tests. You may also wish to carry out tests at any world-renowned lab supervised by a leading expert of forensics in motor cars, specializing in rust/corrosion matters.Your statement formation of rust in car happens due to external natural factors. If that were the case then all cars Honda or otherwise - on Kolkata, if not Indian roads, would start rusting within 1 or 2 years of purchase as it has happened in your case. We own more than 4 cars even more than 20 years old - none is affected by rust as the Honda is, although used equally and parked in the very same covered garage. No stringent quality tests esp. of the paint job at various corners and undulations were carried out by you.The rusting started after 2, and further deteriorated within 3 years of purchase. Despite the vehicle visiting your workshop numerous times, you did not take any notice of the spreading and dangerous rust. Shockingly, only in 2015 after we sent our Honda to your workshop at your request (and after we were forced to complain to your Japan HO about the corrosion), you stated that some parts incl. underbody was rusted, totally ignoring the dangerous and unseemly rusting of the main body of the Honda! In the 4th year, the damage owing obviously to some sort of manufacturing defect by Honda India is even more dangerous than before. We have found innumerable complaints of rusting and corrosion against Honda City cars sold in India. You are surely aware of this fact.Damage is not caused by external factors directly but by manufacturing defect or owing to Honda not taking sufficient care during manufacturing process. Similar damage is seen in other Honda cars probably of same batch. Your excuse of warranty period having expired does not hold any water. You do not desire an amicable resolution of our concern and wish us to proceed legally in the interest of justice and fair play. The vehicle is parked in a covered garage in Alipore where not only 4 more cars of mine but numerous other cars of other owners are parked all of whom would gladly confirm that their cars have not corroded coz their cars are not manufactured by Honda. As a fond lover of my Honda, I ensure personally ensure every morning, that my car is dried thoroughly after being washed and, any extraneous matter, if any, is cleaned. We purchased your product in good faith. We may add that since our complaint, the corrosion has led to the front end of the vehicle under the bonnet to be severely damaged as well, leading to the frontal parts almost falling off the car as you would observe from the spilt slippery material in the photos. You can easily verify all the similar complaints made against Honda about rust/corrosion and find a pattern of an inherent manufacturing defect and the minutest detail of the corrosion by having the vehicle undergo various investigative tests incl. salt test all of which would establish that Honda is guilty. Kindly note that upon expiry of the response period after August 29, 2015 - we would be free to take all possible action against Honda in India and Japan for being duped to buy a vehicle which has corroded owing to obvious manufacturing defect and we would assume that Honda is not interested to rectify the damage.
I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).
I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my transmission went out after 200 miles! I took it into a Honda dealership and was told they would need to replace the transmission, which I was not happy about having a service record on my brand new Honda! I called Hondas customer service on June 22 and let them know the situation and they created a case. I have yet to receive a call back after countless follow ups and voicemails to my case worker! I created a new case on July 14 due to the lack of response and I just received a follow up today 8/5. I have always enjoyed my Hondas but this poor experience has me looking at Toyota going forward. One thing I will not stand for is poor communication and customer service. My case workers voicemail says it may take up to 14 days to respond and that was 45 days ago. Ridiculous!
Dealer says not willing to help due to miles and age?? Since when are Honda’s good for 138,000 miles? That not what I bought it for. I expected at least 200K. I thought they stood for reliability, durability, longevity. Clearly they don’t believe in their own product. We’re Done never another one. Nor can I in good conscience recommend them or their vehicle!!!
On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshield wipers. When I went to pay for the repairs, I discovered that I did not have my wallet. I went out to my car to look for it because I thought maybe I left it inside. After discovering it was not there, I called my brothers office because I had just left his business, to see if I had left it there. He called me back and informed me that it was not there. The service person took me to a customer service agent named Anita ** to see if she would approve me going home to get the money and then return to pay my bill. She stated that she could not approve my request and it must be done by someone else. The service agent left to find a manager. Ms. Anita stated to me that this type of request is never approved. I replied to her that they would have to do something because I did not have any money on me. In response, she stated to me, Well, you knew that you did not have any money when you came in here. I was shocked at her statement. I reminded her that I lost my wallet and was quite distraught about that and asked her how she could make a statement like that to me. Without even looking at me, she replied with the most nonchalant and cold response, “Well, I apologize. I guess I was out of line. I was so upset that I only responded by saying to her, “You certainly were out of line.” I am 67 years old and have never experienced this type of careless response from someone. I called Mr. Jim ** twice to speak with him regarding this incident, but was unable to do so. My brother who is also a car dealer called to speak to Mr. Jim ** and also left messages for him to call. He did not return any calls. I feel that this statement was made to me because I am Afro-American.
My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and its growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other hondas with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldnt believe it.
I replaced a Lincoln that I was constantly having to fix and it was very expensive do so. I tried out several different models of cars and chose the Honda Accord. Ive had it for a year and Im very pleased with everything about it. It drives and handles well. It provides me with a reliable ride. The ride is smooth and its comfortable for both the driver and passengers during trip. I decided on the color black. I like the sport option, I like the look of the dual exhaust and the spoiler on the trunk. It also has great mileage, the trunk is very roomy, and has power that I was accustomed to. On the other hand, the leather seats would be nice and I miss having heated seats, rain guards on the windows too. I plan on purchasing them. A 6 disc changer is something I miss about my other car as well.
I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.
I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.
The Honda 2013 CRV Nav system is totally unsafe and dangerous. I have contacted Honda many times and always receive a Who Cares attitude. The system was sold by Honda but they could care less. Never buy a Honda and expect any quality or concerns for keeping a brand new system operable. Honda has absolutely no sense of responsibility for the product as soon as it is sold even during the first part of warranty. THINK BETTER AND NEVER BUY A HONDA!
My mom owns a Honda and her car recently had a problem with the transmission (I think). She went to the Honda dealership in Battle Creek, Michigan to get a check up on her car and they declined all services. It seems like a blacklist system, but only for my mom. In the previous maintenance, they put a small dent on the car and declined. My mom isnt American and her English is hard to understand but she has a very good credit score. So what kind of service is that? I am disappointed on how Honda dealership can decline services for Honda owners who cant get their Honda repaired from Honda.
Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!
Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didnt have any problems wiping down the north-facing side windows and the front window, I wasnt able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesnt close completely and creates an air gap.About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the drivers seat.I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud pop from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1- 2) on the ground in the wash bay and more pieces inside the van.As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didnt break from flying rocks or other road debris and theres no obvious evidence that I was a target for a BB gun, slingshot...or worse.
I have a Honda CRV 2012, since July 2012. Currently 66,000 miles. Since last summer Im complaining about a vibration. After I pay the evaluation fee, the diagnostic was I have to replace brakes. I did, and the problem persisted even worst right now. I took the car to an independent mechanic and the diagnostic was the transmission is broken. To add insult to injury I had Honda put a remote start on my car and I cant even use it because it kills my battery.
0-10 miles = key fob not working. 10-70,000 = one key fob fell apart the other one put together by tape. 15,000 miles = console and arm rest replaced. 35000 miles = console and arm rest tearing. Not covered. 25,000 miles = loud clicking noise turning left. Honda did not cover this. Still an issue. 100,000 miles = recall on rubber bushings, confirmed damaged but they will not replace due to the fact that there is no leakage yet. Asked me to bring it in when leaking. 100,000 miles = paint chipping on roof. $30,000 = lemon.
After many years of not owning or riding a motorcycle I recently purchased the Honda Rebel 500. I am more than pleased with the quality, innovation and affordability. Thanks Honda for your fantastic bike.
The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.
Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!
I just leased a 2016 Honda Civic LX (Cosmic Metallic Blue) in November of 2016. I did not realize what a bad paint job this car had until the first snowfall. Fast forward to around January when the first snow fell in NYC, I drove to the nearest Walgreens to purchase a couple of things and the bright lights of the parking lot exposed at least 20-30 scratches ALL over the hood. Then with the next snowfall, more scratches on the roof of the car, the trunk and the side doors! This has NEVER happened to any of the cars Id previously owned, both new and pre-owned. Before this Civic, I had a 2013 Honda Accord that did not have this problem AT ALL throughout the duration of my lease. I REALLY wanted to like this Civic because of its new look but now with the amount of scratches on the car, it doesnt even look like I bought it 0 miles off the lot. I went back to the dealership (Millennium Honda in Hempstead, NY) to see if they could do anything for me, but of course, they refused any service, not taking blame for this botched paint job. All they offered was something to benefit them which is to trade in this 2016 Civic for another 2017 Civic with $4,000 up front. WHY would I do that when the paint job is just bad and NOT my fault at all. I really dont know what else to do with this car and would appreciate if Honda took responsibility for this failed paint job. I took it to a shop and the guy said that the paint on my car was SUPER THIN and thats why it came off so easily. Im pretty sure I got a car with a defective paint job. All Im asking is for Honda to step up and take responsibility for it, and theyll have a life-long customer; if not, the next car I finance or lease will NOT be with Honda.
We were looking at vehicles to replace 2 we had. We have both retired and really dont need 2 cars. I had purchased a Spyder Eclipse 4 yrs ago which I had hated 1 hr past taking it home and a Nissan. The Honda dealership we were familiar with I had test drove cars there before. We went there after we got a online sale price. They were wonderful to deal with. Answered all our questions. Took both cars as trade-ins. Explained all the bells and whistles of the car to us. I love that it is 4 wheel drive-a crossover from a SUV. The back seats fold down completely. The back doors blend in giving the car an awesome look plus it has the wiper in the back window, cameras in the back and on the right to turn.
This email regards a horrible customer service experience I have had with Honda. I have had a problem with my 2017 Hatch - the center console randomly begins a series of beeps (beep-beep-beep) and throws my iPhone, especially the navigation system, off of the system. I have video recorded the problem happening and taken it to my dealer and another dealer on 4 occasions. They cannot replicate the problem.I called Honda USA to seek additional help. My case was given to a case manager - LUIS - who argued with me, made me cry on every phone conversation, even angered my even-tempered husband. I am seeking help with this problem and all I got was verbal abuse. When I asked to speak to a manager or another agent, I was told by LUIS that I could only speak with him. This one experience - this one experience alone - has decided me that Honda is not the company for me. You seem not to care about a problem that I am sure with time will end up in some sort of recall situation - I simply cant imagine that my car is the only one having this problem. If your customer service is so uncaring and apathetic, then I simply cant be a part of this company.
The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.
I am not very happy with Honda as of today. A part of the front suspension fell out onto the highway apparently today. This vehicle was Honda certified but now I am finding out vehicle was apparently wrecked with is big no no. Just buyers beware that bullet proof Honda is no better than our old suppliers at Chevy and Ford. P.S. I am also being hung with $800 repair bill for something that is no fault of my operation of vehicle.

