I am writing to you to inform that I am very disappointed with customer service care line from HONDA from the way they handle case. The story is like this: My nephew call customer service line at 1800-18-1177 on 13th November 2018 after his car ** accidentally hit broken hole at Bangi while heavy raining. He call at 3.00pm plus and towing truck only arrived at 7pm plus. After they checked the car (in front 2 tyre burst and found the car cannot start) they say will send the car to the nearer HONDA which at Semenyih. They ask whether can they send to SAG ULTIMATE centre which my nephew do not know actually. The place is only for (Body and Paint centre) after accident. Here what I want to question how come Honda towing track staff do not know where to send the car base on the car situation and case. My nephew is not accident which I think they should straight send the car to the nearer HONDA service centre. How come they send the car to the body & paint centre???14th November 2018. I went to the SAG ultimate and they mention they did not provide checking or repair for engine issue. Then I call back your customer service line and talk to Ms. ** to collect back the car and send to the HONDA service centre but she mention I need to pay for it which is the procedure is like that. Im like… What? I have to pay for your mistake? And further Im not asking to bring to other workshop. Im asking to collect and send to HONDA service centre. I really hope the management of HONDA look into this issue. This will make your customer feel upset and HONDA reputation will affected. Your customer service never act professional in this difficult situation. Its not about the money that we need to pay extra for the towing issue but just the matter of professionalism and customer happinessLastly I would like to give compliment and professional sales services to SAG ultimate branch at Semenyih to the Manager (Steve **) which provide me efficient and fast respond on settling this issue. He take the responsibility to send my nephew car to the Semenyih HONDA service centre without any charges. Thank you for his staff at the SAG centre, Mr. Chin ** and En ** for the good customer care and professional attitude. Thanks.

The rear passenger window does not go up. I understand that this is an ongoing problem and should be covered during a recall. I now have to take my car into Honda, with a minimum $99 fee and no idea what else they will charge to fix the problem.

I booked and prepaid to have my windshield replaced by Honda in Concord. I paid on May 15th, prior to going to SFO to catch a flight. I was informed by the representative at Honda, that the glass people would need payment up front, and then book a date and time and the glass people will come to Honda and install. Well, here I am, Tuesday, May 28th, been here since prior to 8.30 a.m. My appointment was at nine. First of all, I was told they had no record of our payment for the windshield, which was paid on the 15th. I told them I have the record on my credit card. They said they still dont have record, they then located it after taking my car and finding the receipt in the center console.Anyway, here I am sitting at Honda, Concord, CA, 1.38 p.m., the service person came over approx. 1 hour ago, saying the car had GONE to the window place, and it will take almost all day. Okay, what happened to the window people coming here?!? Also, I have sat here for over 4 hours, unable to go to the bathroom, in case they happened to say it was ready.Also, we paid a large amount of money for a warranty, every time we come in, they cant find it on the computer, and they charge us!! Why dont they ask the financial department, as they have got it from there once before after a fuss from my husband. Now, my husband called, asking to speak to the General Manager of Honda Concord, and was told he wasnt allowed to speak to him. Was he asked to leave a message for the General Manager? No!!! He was told to leave a message for the Service Manager, who is apparently in a meeting and will call my husband back. Lets see how long that takes....

All I was doing was trying to get a brochure of the 2019 Pilot mailed to me. Juan the Brand Ambassador couldnt help me, as he didnt see it on the website. Since it is a large company, someone there has it. They send them to the dealers dont they? I asked to speak to a supervisor. He politely told me no. So if Juan doesnt know how to solve a problem, NO ONE DOES!!! If this company is so hard to work with BEFORE there is a real problem, how will they be when there is one? TOYOTA here I come!

I have a 2008 Honda Civic with 40,000 miles. All under-the-hood work for this vehicle has been performed at the dealer:1) Visor keeps un-glueing and coming apart. It has been replaced 3 times in less than four years, and Honda cant seem to come up with a replacement part that is durable.2) Full brake job was required. This is acceptable maintenance.3) Engine mount was missing. This is not the first time things under the hood are missing from this car that support the engine.4) Shocks and struts were supposedly leaking and had to be replaced. Not sure why this was not covered under warranty. Shocks and struts should last a very long time. I drive about 15 miles per day and drive very conservatively with speed no faster than 50 miles. What would cause struts to go bad in such short time, unless they were defective? Should the dealer have replaced these as part of the warranty?

I am the original owner of a 2013 Honda Accord EX-L. This car has never had service anywhere other than Honda dealership. Even oil changes. A few weeks ago I took it to have oil change and the recall on the battery sensor. When I got into car prior to service it would not start. The dealership told me that because the battery was involved it would do that. The problem progressively got worse until actually would not start. I took back to dealership and they told me it would cost $700.00 to replace the starter. The car has around 50 K miles on it. After I googled the issue with the recall and bad starter it seems that many other Honda owners are having this problem. I called Honda and the rep said that she has heard of this happening and was surprised but her supervisor stated that it was unrelated to the recall and will do nothing about it. I will never buy another Honda again!!! Very disappointed.

Im complaining very much about Honda CB TWISTER bikes gear box since from 10 months. So Im kindly requesting to please solve out my problem by Honda near by my locality. Im waiting for your kind response.

When dealing with a first rated class car, one would expect first class service from start to finish. Unfortunately with Honda, the first class service stops with the purchase of the car. Unfortunately my 2016 Honda LX would not start at an unfortunate place. Called Hondas Towing Service. Towing company showed up more than half an hour later than what Honda stated. Even got a call from them stating when tow truck should be there. Unfortunately tow truck got called much later than Honda Tow Truck Service said they called. Worst part was that tow truck driver had no idea how to tow a brand new car which should not have happened with 2016 Car of the Year. Spent over 2 hours with two truck driver trying to help him tow my own car. One would think Honda would school their subcontracted tow truck drivers how to tow. Worst part was when got to Honda dealer, they didnt know how to get car off tow driver truck. Ugh worst experience ever.

I bought my Civic Sedan LX 2012 on February 4, 2012 from the Honda dealer at Manhasset. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation for making great motor vehicles that don’t break down easily. This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. The first time this happened was back on September 2, 2012.I had the car taken to Hillside Honda to be inspected. When they looked into it, they found that water had gotten into the gas tank. Ive been going to the same gas station near my house ever since I bought this car, and nothing like this ever happened before either to me or anyone who goes there. My family, friends and co-workers all blamed Honda for a manufacture defect. But even though I felt bad about this case, I didnt blame Honda at all and in fact, finished off paying off for the car this past January 8th - 11 months after I bought the car and much earlier than the initial 3 year plan I signed up for. Then now, only a few months later, the same thing happened.I can only deduce that either I believe there was a mechanical deficiency, to begin with, in the car when I originally bought it, or when I had the car fixed and the people at Hillside Honda said that they put all new parts; they put the same ones back because the exact same thing happened. It’s a brand new model and I demand something be done about this because now I have a phobia about driving this car, and because I don’t know when or where my car might stop. Safety should be a priority on any vehicle. Luckily both times, I was near my house when this happened; God knows what could have happened if the car chose to stop on the highway. If something like this happened 5 years after I bought the car, I would surely take responsibility for it; but how can something like this happen twice within the first year?This is unacceptable and totally unfair for me to have to take responsibility for. Not only do I want Honda to recall this vehicle and pay for the costs in having to repairing this vehicle for breaking down both last time and this time, but I would also like a refund for the car itself. If I didnt care much about having to constantly care for my car, I would have bought a used model and at a significantly lower price. I trusted Honda’s integrity even after last September’s incident, which made me pay off the rest of the car without any further doubts; but now, I know I made a mistake in thinking so.

I have a 2010 Honda Accord 4cl and have over 99,000 miles on it. I have brought my car in and also called the Dover, NH location. My car is using more than the 5qt. oil amount when I get my oil changed. Your employees response, I could pay for an oil change and maybe be reimbursed; However, if it is more than a quart over a 1,000 miles they wont pay for it. So, basically Honda is aware of the problem and is bullying customers! There is a recall and an extended warranty. I showed them the paper I received from Honda about the pistons sticking etc. My car is starting to make a noise also when it starts as well. I need it fixed. No one should have to go back several times to have an issue fixed. Just like the airbags! People are dying and your company should be fixing these issues. I have been very nice and patient. Your employees, NOT!!!

I am not very happy with Honda as of today. A part of the front suspension fell out onto the highway apparently today. This vehicle was Honda certified but now I am finding out vehicle was apparently wrecked with is big no no. Just buyers beware that bullet proof Honda is no better than our old suppliers at Chevy and Ford. P.S. I am also being hung with $800 repair bill for something that is no fault of my operation of vehicle.

I bought my car a year ago, and I have requested the salesman not to pay for any services and requested him to give me the top-up. Today, when I took my car for new brakes, they told me its not included in my service plan. I had a very bad experience with the dealership.

I am very pleased with my new Honda Clarity. I am still learning its features and sometimes feel stymied. The range is terrific, it charges in 2.5 hours and it handles very well.

I got transmission fluid replace at Ed Voyles Honda service center on 11/6/2012 on their recommendation. On 9/4/2013, I visited same service station and they recommended for replacing my transmission system. Looks like they goofed up something and that damaged automatic transmission. How to get them fix it?

My 2019 Honda Civic, brand new 3 weeks ago, has been in the Honda service department 7 times for the same problem. The low tire pressures warning light goes on after 2 days driving out of the service department. I have been given 7 different explanations & as many attempted repairs... Down to new tires. The problem is still NOT resolved. I bought this car for my teenage daughter because of its purported reliability & safety. The last time it arrived to the shop with a flat tire due to “manufacturing defect”! 1 of the 4 tires was replaced. Today they are saying a 2nd tire needs replacing. Would you allow your teenage daughter to drive this car? I am extremely distressed and she has spent more of her college summer break waiting at the dealer! This situation meets the trifecta of the LEMON LAW criteria. This vehicle is unreliable & downright dangerous.

I am writing this to express my disappointment in a recent encounter with Honda Canada. My family has been dedicated to the Honda brand for over 30 years. My grandparents have purchased Honda their entire lives and their love for the brand was passed on to my parents, and now, my sister and me. When I was 23 years old, my father gifted me his 2001 Honda Accord, which has almost 400,000 km on it and is still going strong. Unfortunately, I was forced to sell my beloved accord when I moved across the country (with 400,000 km on it, I felt uneasy about driving the vehicle cross-country). When I returned to Nova Scotia, I once again demonstrated my loyalty to Honda and purchased a 2006 Civic. In late 2016, I received a recall notice for the passenger side airbag. I was familiar with this recall because I had received the same notice for my accord, which I immediately had fixed at a Honda dealership in Alberta.About two weeks ago, I was driving to work at 5:00am when my car overheated and began smoking. I was forced to pull over on the side of the highway and wait for CAA. That is not the issue, as I understand that it is normal for older vehicles to run into problems. I had the vehicle towed to a local repair shop, where they confirmed that there was a crack in my engine block. Unbeknownst to me, the issue was a nationwide recall. Although I had received the recall notice for the airbag, I was never made aware of the engine block recall. I found out about the recall at 5:30am, on the side of the highway, from my tow truck driver. Due to the recall ending on December 31, 2016, Honda was not willing to replace the engine block free of charge. My family and I reached out to Honda Canada to express the fact that we were never made aware of the recall. Had I known there was a recall, I would have gotten my vehicle fixed immediately.As a now 26-year-old woman, I work very hard to pay for school, insurance, rent and much more. The fact that my car is no longer functioning is truly devastating. After expressing our concerns to Honda, we were told that a representative would get back to us within a week and let us know if there was anything Honda would do for us since we had not been made aware of the recall. Almost two weeks later, Honda Canada got back to us stating that they would pay for the engine block, however I would need to pay $1,500 for labour. Not only is this unaffordable for a full-time student, but it is disappointing that an error made on Hondas behalf would cause me to pay $1,500.I am now without a car and refuse to pay $1,500 in labour to a company that does not stand behind their product. It is truly sad that Honda is losing a family of committed buyers (for over 30 years), due to this incident. I am now looking for a new vehicle, but want to make it very clear that my family and I will not be purchasing another Honda in the future. I hope that $1,500 is worth the loss of a truly committed family of (former) Honda lovers.

I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.

I have a Honda CBR250R bought before 5 or 6 months and I’m in Chennai, India. Now I’ve done 6000 km in it and the engine noise is too high and before 800 km I finished regular company service, but engine is different and too high. When the sound started changing the pick up of the bike was dramatically decreased and the top speed of the bike would be 135km/hour. This is a shame.

I can’t believe I wasted my time and money on them. I was safe but they kept me waiting for over 24 hrs for a tow. Had to call back three times. Then to boot the driver told me I could have gotten the same service faster and cheaper (if not free from AAA). You can’t rely on them and save your money for someone who cares about you and will get you towed quickly. Even sadder follow up call was automated. Don’t spend your money on them!

When you will ask an experienced rider, they will name the top brand Honda for the best ATVs.. People driving ATV from their childhood are well aware of the importance of it and how every little detail or feature can benefit the rider, and Honda is the brand that always comes to mind.

After many years of not owning or riding a motorcycle I recently purchased the Honda Rebel 500. I am more than pleased with the quality, innovation and affordability. Thanks Honda for your fantastic bike.

I think its a crying shame and disgrace to have someone take the survey and be told at the end that its not needed and that you have enough responses already. How in the world can that be when your email to me requesting the survey is less than 12 hours old? This is bad business and I will not hesitate in letting any and everyone know of the bad business you have passed my way. The time I wasted in completing your survey could have been better devoted to something much more productive.Please ensure that this message is provided to those in positions of authority because I want it known to key executives that this is bad business and that it warrants immediate attention. If you feel that it warrants a verbal response, ensure that its someone other than a customer service representative that will call me.Yes, Im totally dissatisfied that Honda (whom I purchased a 2012 automobile) would be behind a tactic so low! I made a purchase and was proud of the purchase made and the customer service provided. I do expect a positive response pertaining to this matter. Disregarding my displeasure will result in elevation to key executive of Honda Corporation.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

This is on a Gold Wing. It is very reliable and most economical in maintenance. It is also the most comfortable bike on the market. It has more conveniences than any other bike on the market at this time.

I purchased a 2013 Honda Accord and my back glass shattered last week. Although Honda said it was factory defect, they would only cover 60% and I had to cover 40% because the car was out of warranty. REALLY if is a factory defect how can I be held responsible for 40%. I had to pay out of pocket $458. Furthermore, I just got a quote from Safelite auto glass for $319.00. How can it be possible that I paid more than what the glass is worth. On top of this my car has 2 recall, charging system problem and battery sensor. I always thought highly of Honda however with this experience I am very dissatisfied.

I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat. I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday. I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle. I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if Im paying for this car, the least that Honda should do for me is a replacement. Shouldnt I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further. At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And Im only 24. Guess how many cars I would buy from now until I cant drive anymore!

My parts are on critical back order for repairs for my brand new 2021 CRV. My car has been in the shop since October and Honda has yet to reimburse my car payment or call me back regarding a loaner!!!

2011 Honda Pilot - I was surprised to learn that my accelerator is controlled by a computer. Recently, the TP sensor was not working properly and the car had a mind of its own. I had no control over the car. The car took off ... power steering failed and brakes locked up. I was, thankfully, in my driveway. I cant believe this is not a warranty issue. Honda should replace my sensor for free. They just reset the sensor and charged me $126. I am trying to sell the car. I fear this will happen again soon. Please consider this situation.

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they wont give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They dont even have the spare parts of the vehicle.

Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

I am very disappointed with roadside assistance. We waited over two hours and they never showed up. My husband and I were stranded and we called roadside assistance. After waiting for an hour we called again and they said they would be with us shortly. 40 minutes later we called again and they said 12 minutes away. 30 minutes later we tried calling again and they were rude and put us on hold. Thank God a nice couple driving by helped us out and then we were finally on our way home.

I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.

Extremely reliable. The car has had no breakdowns near home or while traveling cross country. It is fun to drive and has plenty of acceleration. There is also plenty of passenger room, the suspension seems durable and visually the car looks aerodynamic and cuts through the wind with little resistance and air turbulence.

I bought a new car Honda HR-V 2018 at Honda auto plaza mall (Nostrand avenue in Brooklyn). I dont know that is going on but this car has been giving me so much problem. This car stopped with me in the middle of road. Sometime the steering wheel just locked when I am driving and the dash just went black. I brought it to Honda but nothing got done cause it is still giving me the same problem. They want me to keep driving it like that cause they cannot figure out the issue. I left the car with them until they can fix it. If you love yourself and your family do not buy this car. I cannot keep risking my life and the life of my family driving that car. I could understand if I bought a used car but I bought a new car. Hope this review will help you in your decision. Please see video.

I have a new 2016 Civic and it is a great car. It is my fourth Civic, but there are a couple of things that I do not like about it. It does not have a CD player in it. I do not like any of the stations on the radio and I do not like the music of today. I loved listening to my music from the 50s, 60s and some of the 70s, but now I cannot do that because you opted not to put CD players in your new cars. I am not a person that has a Ipod, so that is not an option to listen to. I was very disappointed when I found out about this feature. The trunk door lock on the drivers door is an annoyance. I cannot reach the door handle to close the door when I get in so I have to grab on to the pocket where the button for the trunk button is and 9 out of 10 times I hit it and have to get out of the car to close the trunk. Why didnt you leave it where it was on the 2013 Civics??? Whoever makes these changes should think of the Seniors that purchase these vehicles and leave some things alone. Other than those two features that I just explained, the car is great and I do love it. Thank you for listening.

I had given my Honda City car for service at Peninsular Honda, Calicut, but when I went to collect it, they told me that they have lost my car key. Though they promised to replace the key and lock system, they have not done it so far. Its completely their responsibility, and I didnt expect such service from a Honda showroom. Please do the required procedures.

Loved my 17 Ridgeline until I used it to tow a camper within Honda’s guidelines. Had transmission failure at 17k repaired under warranty. Same problem 35 mi later. Got rid of it.

I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.

I would highly advise against ever purchasing a Honda vehicle as they have very sketchy lease turn in practices. My husband (a former Honda technician) and I turned in our 2 vehicles with the intent of purchasing 2 new Hondas, however they did not have any good deals going on so we chose to go with another brand. A month after turning our vehicles in we received a letter stating we owe close to 400 dollars for what I would consider to be normal wear and tear on my husbands vehicle (one small dent on one of the doors, a small tear in the floor under the accelerator and a small crack in the windshield which had just been replaced a few month prior, and had they told us this we could have gotten it fixed free through our insurance.) Our person who sold us our new vehicles told us they are pissed because we didnt purchase Hondas again, oh well we would have if they were more willing to make a deal!Apparently on their website somewhere it says in fine print that before turning your vehicle in you can have your own inspection done. Who in their right mind would think to go looking for something like this, or even think that they would need to do this. Our vehicles sat on the lot where they were turned in for 11 days before they were inspected by someone from Honda, we did not turn them in with a crack in the windshield and dent in the door so this obviously happened while in their possession.Following a few letters from an attorney on our behalf acknowledging that we are willing to pay to replace the carpet (even though I feel it is normal wear and tear) but we feel the other things are not our responsibility, Honda sent the matter to a collection agency without even trying to remedy the situation. Honda did not even reach out to discuss this matter with us, they just dismissed it completely showing they dont really care about their customers being happy. Had this have been resolved in a better manner, in 3 years when our leases are up if they had good deals going on we would have gone back to Honda, however now we will NEVER purchase a Honda vehicle again. I will also advise anyone we know who is thinking about purchasing a Honda vehicle not to for the rest of my life!

The Honda brand is been a long time reliable ride for my family. I have 4 Honda Civic, Honda Accord, Honda Odyssey, Honda CR-V. Most reliable ride over all handling Power Ride and Maintenance Safety Features Radial Tires Engine Design for power to haul 8 people for family members with kids for school rides soccers playground and other Various track and field’s events as well for Going to the Beach and Family Vacations to Florida Disney Land etc.

I have a 2011 CRV with 24,000 miles in it. (I drive 80 miles a day). In November 2011, I had a software update from a recall, that adjusted the timing. I was getting 32 mpg consistently on the highway, and 28 when I did city driving. After the update, I cant get anything more than 26, city or highway. Honda said to have the dealer check it. They did, and everything was okay, as far as they were concerned. Then Honda said to have the dealer run a mileage check. The dealer said there is no such thing, other than looking at the mpg indicator. Honda says if it is within the normal range, then there is nothing they can do. No one can give me a number for normal range. I keep getting the runaround from Honda. I have the extended warranty as well. This will cost me over $900 a year in added fuel cost at the current prices.

My wife took her 2010 Accord in for a recall, a software change. During that visit it was discovered that her rear brake pads were worn down to 3mm. The front pads were fine at 9mm. So at 13,900 miles she had to have the rear pads replaced at a cost of $212.00.Since she drives an average of 12,000 miles a year, shell need a brake replacement annually. No help from Honda for equipping the car with defective brakes.

On their Customer Satisfaction Survey, I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery of the highest level of service. The lack of response contradicts this statement.

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

Trash truck crossed center line and hit driver side door while traveling at 60 mph. Car spun around in front of the trash truck and was broadsided by the truck on the drivers side. Car continued to spin and rear-ended into guard rail dividing highway. Truck then ran over the left front corner of car. Car suffered $15,000 in damages and two sections of frame replaced. Wife was injured with whiplash in back and neck, aneurism on aorta, and seat belt pancreatitis and chest and neck seat belt burns. I was not injured. No air bags deployed in the vehicle. My insurance fixed the car instead of totaling it. The car suffered $10,000 in diminished value. I cant find a lawyer in WV to help me, cant find a lawyer to file suit against Honda for failure of air bags resulting in injury. Car was a 2010 Honda Civic Hybrid and was purchased on 1-9-11 and accident was on 3-24-11.

Since my car was new. At 300 miles, I discovered all the fluids were below the recommended marks. The car was never PDId and Honda acknowledged this. At 600 miles, the power steering and engine have been vibrating/making noise. Honda inspected my car several times and it was not until the car was over 2000 miles that they decided to replace the power steering pump. The vibration, they said it was all fixed and done. Honda was supposed to re-inspect the car in early February 2012. I am still waiting for a call from Chris, my case manager.The car is still vibrating at idle; the power steering is still making noises and also vibrates. Front suspension, which was also a problem at 300 miles (according to the dealer who tightened bolts) is still making noises and vibrates. This is a brand new car, and now, at little over 6000 miles, I am ready to get rid of it and take legal actions against American Honda. I have all the documentation from each dealer/mechanic visit.I also have all telephone conversations with Honda (I work in the customer service/hospitality industry and I cannot switch this off for Hondas case manager) and I am scheduled to have a specialized engineer inspect my car for faults to pursue legal actions. I feel unsafe driving my car to work everyday. I am very frustrated and disappointed with Honda and it makes me very sad that simple communications are not even happening between Honda and me.

I bought a 2016 Honda Civic for its reliability, that didnt happen as planned. Within 4 months I had the factory radio swapped out and the problem returned. It will randomly beep and the dash would go blank. Now today I picked up the car after the service rep told me they have updated the car software and the radio unit as well. I asked them if they had tested it because usually problems occur after driving the car he stated they tested it for 2 hrs which turned out to be a lie. When I got the car today I was nearly killed because as soon as I drove off the lot the Vehicle Stability System light came on and the car started to decelerate as it thought it was losing traction. Then within seconds the brake system failure light came on, immediately the brakes began vibrating and I was unable to operate them while approaching a red light, ran the red light with no choice and then power steering system problem light came on. Then the steering wheel locked up. So basically within 5 min off the lot my car was in motion and inoperable and not responding. Eventually the brakes came back after constantly hitting them but almost hit another vehicle in lot due to this issue. Biggest part of this complaint is that when I went back in the no one at the dealership took ownership of the problem and insisted they have done nothing wrong. Well obviously something has happened. They took the vehicle in and within 2 hrs called me back saying they fixed the issue, so I asked what the problem was and they stated that they do not know what the issue was but it is fixed. I am like how do you fix a problem that you do not even know. I asked service manager, who would be responsible if something happened to me or the car, he said he was not in a position to say anything or take financial responsibility. If they cant even trust their money on this car then how can I put my life in danger in this car.

I have Honda City full options, year 2006, 1.5l VTEC. I have this accident from the front of the car; the car condition is total loss. My complaint is how I have an accident like this and no airbag has opened. I have 2 airbags in the front, and I have been injured. What is the safety in the car?I bought a Honda, because it is a brand; and I paid more than the worth of other Korean cars because of safety. Where is it, the safety factor? I have an accident like this, and my life was in danger. And I am injured now. I am so upset with what happened; I didnt expect this from Honda.

My mom drives a 2007 Honda CR-V. Honda issued a recall for the drivers side airbag in early 2016 and, unable to replace the airbag, parked the car behind the dealer and issued her a loaner in February and March of 2016. After 2 months sitting at Honda, they brought her car home so it would be inside a garage while waiting for the airbag replacement. During this time, she had the house on the market so she could move closer to my sister and I as my father passed away. We were concerned that the car would not be available for the 700 mile move all along and expressed this to the dealer who told her she could drive the car all over the country, contrary to what we were hearing in the media and from the Honda itself about the Takata airbag dangers.The house sold and we immediately informed Honda (the dealer and customer support) that we would need a car to move to Illinois. I told Tanya at Honda Customer Support we would have to rent a similar vehicle to pack and make the move if Honda could not replace the airbag in the CR-V. After speaking with Tanya many times, I was told that that we would be fully reimbursed by Honda for the expenses related to the airbag replacement and that there was no daily reimbursement limit. We rented the closest size SUV available (Pathfinder) and packed it for the move. Three days before the move Honda called and said they would be able to replace the airbag a day before the move.I had to unpack the rental car, drive an hour to return it and take a cab back to Honda to pick up the car. We submitted the expense report for $1,292.54 for the rental, gas and cab to Honda. After multiple calls, a reimbursement check for $162.11 arrived, wrong address and wrong payee. It has not been cashed. Honda will not put Tanya on the phone and says now the limit is $32.00 a day. I have made it clear to them that I had asked her multiple times about a reimbursement limit before renting the replacement vehicle and that Tanya said no limit. Honda has blatantly lied and my 79 year old mom is out $1,292.54. I have spent months dealing with this issue. Since I asked Honda more than once about reimbursement rates before renting a replacement vehicle, my mom deserves every penny she spent on this debacle and an apology from American Honda.

I have 2009 Honda with only 60K miles on it, suddenly loud rattle started on a cold start. After reviewing online I found the issue to be a Faulty VTC Actuator WHICH IS A KNOWN PROBLEM WITH HONDA. I am just a few months outside of my extended warranty (of course) and the repair cost me $650.00 for again a known problem with Honda cars. (This was confirmed by the Honda service manager). I have submitted a dispute to Honda two weeks ago, I did receive a return call this past Monday to call back service rep. named Jennifer, I have called & left her 3 messages to return my call and still have not heard back. One time I called someone else answered & said oh she is ready to go unavailable, Ill put you in her voice mail. Terrible customer service & their Faulty VTC Actuators should be on a recall.Updated on 11/15/2017: Finally heard back from American Honda, they naturally wont reimburse me for replacing the VTC actuator & was basically told it was a consumer concern not a Honda issue. What??? I was told I had no loyalty to Honda & since my car is 2009 I should accept the fact I was responsible for the repairs. When I kept repeating myself about the faulty VTC actuator which was a known issue, the rep just kept saying it was a consumer concern not a Honda issue. He also stated that the engineers claim the VTC actuator would not do any harm to the car if I chose not to replace it, it was just the noise that was bothering me. I thought my head was going to explode... sorry Honda, that was just sad customer service.

I have a 1999 Honda Accord EX V6 4-door. I had the transmission worked on several times and rebuilt the last time, at a cost of $1,400. It only lasted just over a year and is slipping and changing rough again. I looked on the internet to find out that there are hundreds of Hondas with the same problem .Honda is responsible for this problem and needs to make it right ASAP.

This will be my 4th lease will Honda and I’ve never once had an issue until now. My air conditioning stopped working. I called Honda only to be told they can’t fix it because I am over the miles allowed (36000). After doing my research I have read there are thousands of complaints about this specific model having a faulty AC. Why hasn’t this been recalled yet? Clearly money hungry! They will lose a customer now!

My daughter has a 2009 Honda Accord with 85k miles on it. It goes through 3 quarts of oil between oil changes. We submitted a claim even tho the warranty was out by one week but not out on mileage. They told me to take it to a Honda dealer (Ray Price) to do an oil consumption test. Which consist of a oil change (I pay for) then bring it back in around 1000 miles, they check level then report to Honda USA. Heres the problem, I took it back. It lost 3/4 qt by the calibrated eye of the mechanic looking at the dip stick, he didnt drain and measure. Also they didnt use the same weight oil as in the owners manual. The real misconception here is it loses at the same rate. It doesnt between the first 1000 miles and the 2nd 1000 miles it loses faster!!! Sometime between oil changes Ill put in 4 quarts!! My rating reflexes my appearance so far, it may change when its all said and done. Banging my head in Bangor.

Do you think you’re getting a good deal when you buy a Honda. It turns out that the way they make their money off he was by nickel and dime and you throughout the ownership experience. The dealers will make money off you with the ridiculous service intervals from the car. The financial services part of Honda will make money off of you from hitting you with all sorts of fees. The cost of ownership of a Honda is much higher than people realize, because the company‘s business model is to sell good cars are reasonable prices, and then screw you for the remainder of your ownership experience. This was my first Honda, and it will be my last. I have since moved on and bought an Audi, and while the upfront cost is higher, the ownership experience is night and day different. I don’t feel like I’m getting screwed over every single interaction I have with the dealer or the company.

I purchased a brand new 2010 Honda Accord from Elk Grove Honda last year. Recently I heard a grinding noise just before I started the engine. I took my car to Elk Grove Honda for repair and was told they already knew a lot of Honda Accords have this problem. They will not repair it as this is how the Honda engineers design it and I should turn my ignition key very fast in order to ignore this noise. I did some research and found out this problem is caused by the bad VTC actuator in many of the Honda Accord model. The Elk Grove Honda still refused to repair my defective car even it is still under warranty.

I purchased my 2007 Fit in March of 2007 and have loved every drive in it. Since purchasing my car, Ive had 2 kids and we have taken this on every family trip and survived. After a while it has started to feel cramped, but we manage. Ive decided to upgrade to a better car, but I could drive this thousands more miles and not have an issue... It is a sound vehicle. Perfect for a young driver. That being said, a word of caution: this is a small car. If in a high volume trucking area or high traffic area, you need to be aware of cars around you, as they may not see you. Ive had 2 accidents where people ran into me bc they didnt see my parked car. So, if looking at cars for an inexperienced driver, you may want to look at something higher and/or longer.

I purchased a 2017 Honda Ridgeline truck. I live on a small ranch located 3 miles off the paved road. At 23,000 miles, my check engine light came on indicating a problem with my emissions system. I was told that the emissions canister under the truck was filled with dust and dirt (from my road) and that it would cost me $700 to repair this problem. I was told that this same problem would come back every 15K to 20K miles. The service manager told me that the truck was never designed for dirt road, but rather it was a city truck. I immediately drove to the Toyota dealer and traded in the truck for something more reliable. Buyer Beware, this little detail does not appear in the Honda literature.

The 2018 Honda Civic Sport Touring that I purchased is the single worst auto purchase I have ever made, and I have owned more than several Honda automobiles and motorcycles. The build quality is horrendous on this new model, it feels as if you are driving around with the windows and or doors open at all times, the interior constantly fogs. The interior is extremely cold in winter and extremely hot in the summer, the climate is at 90% fan level at all times, of which the fan makes a subtle whirling noise. The collision mitigation system will brake randomly for you with no obstacles in sight, insanely dangerous. That same system if you attempt to disable you can but you only get like 10 disables before you can no longer disable for the following 2 weeks, really? A limit on how many times I can turn off this horrible dangerous feature????The OEM tires on the vehicle are constantly either blowing out or running low on air, why they put such a cheap standard load tire on this hatchback vehicle should be considered criminal. I have now had to replace 2 blowouts and Im re-filling a different tires air at least once a week, I had to purchase a tire infiltrator so that I dont have to constantly visit and pay the gas station for air.The wooden board that covers the spare tire in the trunk has curved and no longer sits flat, WT???? The molding/black rubber seals around the doors and jamb already coming loose. From what I have noticed on the drivers side door the interior section if you rest your arm on the panel itself it rattles, Im assuming this is caused due to the flimsy nature of the panel itself. The drivers side visor rattles?13, 000 miles in and Im counting down the months over the next year to trade this junk in, I will never ever buy a new Honda vehicle going forward. I would without any doubt recommend Hondas from 2010 and back because I have had great experience with the year models. Im sure Im missing something here as there is just too many thing to remember. I get in the car daily thinking whats next with this thing. Living off the build and name of years in the past. Just HORRIBLE.

The Honda CB 1100 EX is one such bike that I had no intention to buy. It was all when I came across this beautifully designed retro-styled beast at my friend’s house when I decided to book a test drive of the same. Talking of the style of the bike, it is nothing less than a royal cruiser with styling that any 90’s kid would love. However, it’s only the looks that are old! In terms of its performance, engine, and functionality, the bike is a beast of the present. Simply love the bike!

June 2015 the paint on my 2007 Honda Civic started corroding. The extended warranty due to problems was 7 1/2 years. I missed it by 6 months. They would only split 50/50 for the sections showing corrosion. Their price for 4 sections was the same as Maaco for whole car, new bumper and dents fixed. Costing me $1575 to paint a car with 80,000 miles.

My 2008 Honda Civic has an ongoing problem with peeling and flaking paint. The recall did cover the cost of repainting the trunk, roof and hood. However Honda will not cover the cost to repaint the passenger side of the car around the windows. This paint is the worst area on the car. My dealer said it is not covered by the recall and want me to pay part of the expense. I think Honda should be responsible for making the car whole without any cost to me.

I really love Honda but from now on I will not buy this brand anymore after they denied my complaint about the rusted I have on my two years old car with only 20000 miles in it. I have to fix it at the body shop with my own cost. The Honda technician blame on the accident reported that may cause the paint scraped off. But accident report did not really tell what kind of accident. So I took the car to body shop and they told me the problem start at the door seal have a hole right at the rust is. It cost me only $150 to fix the problems. Honda technician smart enough get my tiny problem fix instead denied it. You guys losing one customer and this message will passing on to other.

I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.

Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.

We purchased a certified used 2012 Honda Accord Sedan in March 2014. We are now attempting to private sell, trade in the vehicle that we purchased and cant give it away. We are being offered no more than $7k for a car worth 13-14k. Come to find out we were only given half the story. The car was not involved in a minor crash prior to our purchase, it was involved in a total of 2 collisions with moderate damage and air bag deployment. Further research and appraisal recently reveals frame/structural damage throughout and nobody wants it. The deceptive business practices used by Honda of Burleson Texas are repulsive. The car is great, runs good, has no mechanical flaws etc. but we will never be able to part ways with it.

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the transmission leaked fluid. The warranty covers only $36,000. After I talked to the manager of the dealership (transmission should last for only 38,000 miles), I paid 500.00 labor fee to install a re-manufactured transmission. At 71,000, the transmission failed again. I got a free replacement from the dealer. Now at 120,000, the transmission was repaired, but it failed again. One Honda with four transmission! What kind of cars Honda is providing to the consumers? Does Honda know anything about Six Sigma quality standard? By Six Sigma, there are supposedly no more than 4 bad cars for every 1,000,000 cars. I am completely disappointed in the quality of Honda Accord cars.

Model Accord - System/Structure/Body/Trunk Lid. We have had our 2014 Honda Accord for just over one year. All of our family members have been hit in the head or back by the trunk. The trunk does not stay open on even a modest grade but does not fall down for several seconds, allowing people to lean into the trunk before it hits them. Injury to death more likely from the trunk lid. I have owned 10 cars and have never had one where the trunk lid will not remain up. 2014 Honda Accord problems and complaints, up-to-date recall information and reviews. If you are researching a used Honda Accord, driving a 2014 Honda Accord, or if you are planning to purchase one, review owner-reported Honda Structure, Body, Trunk Lid problems and defects.

If Honda has Hancock tires on it don’t buy it unless they put a better tire on it! I’ll never have a set of Hancock tires, Honda nor Hancock tires will honor the warranty! I’ve have interior noise since I purchased the car, finally Brannon Honda told me it was cheap tires and wanted to sell me a $1100 set of tires. My tires have what you call CUPS and caused by not rotating usually. Not in my case because Brannon Honda was supposed to rotate the tires.

Problems with my Honda 2007 V6 just after about 33,000 miles - I am being asked to carry the following: Brake Fluid, Power Steering Fluid, Oil Drain Plug, Front lower control arms bushing, 4 wheel alignment and induction service. All this will cost $1,255. Only yesterday, I paid $733.99 for my service and brake pads, etc.

2004 honda element, over 12 years old, minor problems, but love it for hauling. The pets love it, and wish they were still in production. It has never left me down! Bought it new, 12 years old, cant.

When I initially took my 2004 Honda in for the airbag recall, I was told that my airbag was fine. 6 months later I was hit at an intersection where the driver was going in excess of 45 MPH. My airbag did not deploy. Have you heard other similar concerns?

We have been a Honda family for many years. However, we have purchased our last Honda. In the last 5 years, we have purchased two Honda Accords. BOTH cars ran out of oil and damaged the engines. Honda tells us that the oil light only comes on when you are completely out of oil??? Well, by then, its too late. The first Accord, they put in a new engine for $3,000.00. Right before the warranty expired... it ran out of oil again. They fixed the engine, we sold the car and bought another Accord. On this particular model, Honda KNEW that oil consumption was a problem. Our car ran out of oil and did some damage to the engine. This happened 1,000 miles past the warranty date. Honda would NOT make good on this problem and wanted us to pay another $3,000.00 to fix this engine. We filed a claim with American Honda, and they said they would not pay AND that this car had a fix put on it because it had a recall for the oil consumption problem. We are now TOYOTA buyers.

2016 Pilot radio - The sound is not clear, I have 2,000 miles on it. Dealer says its fine, now drive around in a white car with black letters on the back saying new car radio is crap & dealer says its fine.

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.

2000 Honda Accord EX-V6 4spd Automatic - I began having issues with my transmission about a month ago. It started with slippage then hard shifting into reverse, and now, it hardly shifts from 1st into 2nd. It holds 1st way too long then shifts out of 1st, slips, and then slams into 2nd, causing the shift indicator light to blink and a check engine light code. The car was purchased new and currently has 130,000 miles. From what Ive read on the internet, it is a common recurring problem that Honda is aware of. I feel there needs to be an extended recall to 150,000 miles.

The interior in the car is supposed to be leather. Thats what the company says. The interior is not leather - it is ripping. The seats are all worn too. Too worn my car is a 2009. My warranty is up and the dealer says Im responsible for paying for this. How is that right?! Its their faulty interior and I have to pay. I have several friends who are having the same problem, so its not just my car. This is a nationwide problem and Honda refuses to do anything about it. I bought a Honda because I thought I would get a good quality vehicle. That is not the case.

I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.

Leasing 2014 Honda Accord Sport. Less than 36 mos, under 17K miles and the paint is peeling around the rear window. Honda says that is NOT covered under their warranty. Honda has a long history of paint peeling all over their cars and, actually, had a class action suit against them for earlier cars (up to 2013, figures). Paint should not be peeling like this.

I was raised in a Ford family and we rode Honda bikes and three-wheelers because my dad, who was a mechanic until he became a fireman, drove Fords and rode Honda motorcycles. Its all I knew as a kid and years later, after I got married my husband - who raced motocross on a Mako - bought me a Honda ATC. I loved that ride and was completely confident in its safety. So confident that I had no qualms about riding with my toddler son seated in front of me.

Windshield was cracked and has chips in it. It was not repaired, dealer said it was repaired. The chips are still there and the headlight on right side out of alignment. Dealer said it was fixed, it wasnt. I had a different tech at the dealer look at the light, and he fixed it with in 5 min. The main issue is the air temperature between the dash vent and floor is greatly different. The dealer said it is normal. When I picked up my car, I was told I could compare my car to another which I did. The air temp in the second car was I feel it should be the dash air temp and the floor temp was the same temp. The tech also agreed there was an issue. My issue that the dealer is saying things got fixed but really they didnt. What’s up with Checked Flag Virginia Beach, VA.? I will be talking to Checked Flag on Monday, 01 30 2012 about this issues.

I purchased this 2016 Honda pilot certified has powertrain warranty till 2021or 100k. My wife and 3 kids broke down in Canada Sudbury Ontario. I am from Michigan, the vehicle was broken in the middle of nowhere with no phone signal. Thanks god the kids and wife were safe after all, but the very bad experience starts. Towed it to Palladino Honda dealer in Sudbury. Took them 1 week to say that we need a new engine but I can not repair it because it is an American vehicle. I called honda, honda care, my honda dealer. They did not help with anything. After 4 weeks I had to tow my car from them to Southfield Tamaroff honda to get the car repair. Eventually they repaired the car with replicating just the short block of the engine even the rod bearing was broken and metal shaving was all over the engine (car was not washed, no loaner offered, no alignment, bottom screws and push pins missing). Not understanding why they did not change complete engine. It cost me over $2200 to tow it back here and rent the car for my wife, not mentioned all the headache calling every day the honda dealer in Canada and honda customer service where nobody helped even the car was certified and had an extended warranty through honda care. All I wanted is to get refund for the expenses, but no one want to step out and do it (sorry and sorry we understand all these ** answers). Very bad experience, I will never buy a honda again even though I trusted the engineering before no anymore, stay away from honda….

I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they cant do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.

I have a stock Honda Ruckus. It is a 49cc work horse. From ripping down to the store for beer to loading up the deck with firewood, and driving it into my backyard. I dont think it can be beat! I weigh 175lb and can hit 40mph. It may not be the fastest on the road but it does get the respect of the road. I run premium gas and keep the oil change and any other maintenance up to date. The only con, it does not like to start in the colder months. I was offer a trade for a 125 Kawasaki, NOT A CHANCE!

Recently someone I know went to a Honda Dealership in Texas for a Honda recall regarding an airbag. He dropped off the car. Later the service department stated it was completely repaired and safe to drive as usual. While driving that week, without warning the airbag exploded into his face causing him to lose control. As a result of the accident he was injured. Honda has been informed and apparently wants to pay him to fix his car some place else. Of course he no longer trusts Honda. Has anyone else had an experience of a grossly negligent repair?

Im having the same oil consumption problem with the 2008 Honda Accord that many other owners are having. We bought the car at Anderson Ford in Lincoln, Nebraska and before it was time to change the oil the first time, there was no oil on the dipstick when I checked it. My local mechanic checked it out and couldnt find a problem, so I took it in for the software update, but that had already been done. This is the third Honda weve owned and hope we can continue to be a loyal customer, so I would hope to hear some resolution to this problem. I hope it doesnt come down to someone filing a Class Action suit, etc. Thanks.

The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!

These people would change agreed upon terms at every opportunity to switch things around to squeeze more money out of the customer (me). I have never ever dealt with anyone as desperate as this group of people. I can only guess that its because they are not being paid a decent wage.

BEWARE. I love the car (2019 Honda Fit LX) and its almost perfect, with a few flaws that I had to get used to. One being the headlights dont turn off, the audio screen is always on, going from reverse to drive sometimes has me ending up in neutral, and the rear view camera is always getting dirty. Other than that I love the car and feel safe in it. Until today, after a month buying and driving this car NEW. I went to unlock the car and nothing worked. I went to try to unlock it manually with my key. The whole thing was dead. Had to call roadside assistants and they brought out AAA, who kept saying someone either was trying to break into my car or I pushed the panic button by mistake. No sir, all wrong. Im in a personal gated garage. Anyway, nobody could figure it out but eventually they came to the conclusion that the alarm system just glitched and that I can come in and have the guy turn the alarm off. WTF so I cant use the car with a panic alarm or else I risk the car having me locked out until someone comes to fix it? What is this a stolen iphone. I mean come on! Being unable to get into my car was very scary considering the fact that if I had left my phone inside the car by mistake and needed to unlock the car there would be no way of doing so! Everything works fine again for now but Im still feel uneasy about driving the car now. Again great customer service, nice car, and good driving vision from all views but one very unsafe experience. This car was purchased in Los Angeles, CA.

I am the original owner of a 2001 Honda Accord with 75000 miles. Yes, it is out of warranty, but the transmission is slipping, it should not go at this point. Also, I brought in my car for a recall on the airbags now (never a problem), now the airbag light is on was told nothing comes up on the computer and dont put my purse on the front seat. Really? Is that the best they have? Im disgusted, never another Honda.

3 years ago I bought a used Honda Civic from Honda of Seattle. I am the 2nd owner of the car, it had a clean Carfax, and low miles, 36100 when I bought it. So, for a car like this, I paid a high price, about $12000 after finishing paying my car loan. I recently noticed a coolant leak under my car and a couple of days later I brought it in to Honda of Bellevue for an inspection. A day later they told me that my engine block is cracked and forgot to mention that this is in fact a manufacturer defect, that HONDA admitted and for several times increased the warranty up to 10 years. They insulted me, offering me a $300 cash for the car, or to repair it for about $10000 just for labor - engine not included!I contacted Honda corporation and both dealerships here in Seattle area, they are all trying to wash their hands and not admitting to the fact that this is a MANUFACTURING DEFECT! They said, that they dont have maintenance history since I bought it. I bought this car in good faith, from a reputable dealership, thinking that it will serve me for many years if I treat it well, change oil and filters in time, which I DID! But I dont think its my fault they tried to cut corners to make the car cheaper and then realized that they messed up.All 2006 to 2009 Civics are in the position to have this issues at one point. For me it happened at 65k miles for others at 19k. Whatever the mileage, it will ALWAYS BE a MANUFACTURER DEFECT and HONDA should have the decency to warranty every person that bought this car, regardless of mileage and not just for 10 years. So, next time youre thinking to go to a Honda Dealership, to buy a car, thinking they are there for their clients...think twice. They are there to sell you a car, not to support you when you have a problem with it. Im very disappointed in HONDAs dealership dismissing attitude and lack of care in giving their clients the support they need when needed!

Couple years after purchase, paint peeling and discoloring. Dealer swore up and down no damage he was aware of. Turned out... damaged at manufacturer and covered up. Honda wouldnt repair due to high cost of pearl paint ruined. We ended up losing 12,000 on the deal! The other car went in for trans service, came out with Honda adding something, due to recall that affects the drivability of the car. I owned the car, my girlfriend took it in and never notified me. I hate the car now. I will never buy another one, due to poor customer service and support. I just purchased a FORD F-150 and plan on selling every Honda in our family (asians). LMAO. So far treated excellent!

I called Honda because I bought a new 2016 HR-V EX AWD which has the keyless system. The owners guide states I can unlock all doors with the trunk release. It does not and I learned that the owners manual states something different. I also complained to the phone contact because the only door that opens all doors is the passenger door, unlike past vehicles I have had where pushing the button twice opens all doors. I was told this was a security feature of the vehicle. However, it would be just as secure if it required two pushes for all doors and only the current handle grab for the drivers door. When I asked how to get both issues repaired I was told the drivers door was engineered that way and could not be fixed because it was not broken. They will be calling back about the trunk to clarify which is correct, the owners guide or owners manual.I was pleased the company is willing to respond quickly but am entirely dissatisfied with their denial that the doors could be altered given that this version of the car is quite a bit more money than the version with remote entry instead of keyless entry. As the driver, I either have to fish the key fob out of my purse or make my kids wait until I am inside the car to let them in. Im having to train them to stop yanking on the door handles until I am inside. Worse is that I cannot open the back doors myself without the same maneuvering, difficult if I am hauling items I have stored in the back seat.

I called Honda Care from sticker in window. Roadside service. They got my money, never dispatched anyone to unlock my car. No callback. No confirmation. I was able to find a local officer in Florida to contact local locksmith. Within 5 min my car was unlocked. I was in route with a 7 year old, phone locked in car. Absolutely do not depend on Honda Roadside.

The Honda Service crew on 5244 Dixie Hwy, Louisville KY, 40216, has decided that they dont want to serve my car because I am unattractive in their eyes. They take out their hatred for me out on my car.

I am an old customer in Honda Egypt where Ive been riding Honda cars for eight years until now. First, I had Honda City 2004. The window sensors did not work, then the car keys did not work. They fixed these problems at the customer service center and said that this is a rare case and wont happen again but even then I sold the car. Later, I bought Civic 2007 when it was first launched in Egypt. The car mileage is 56000 km. From day one, I had the same problems with the keys that is not fixed until now. Then suddenly, the motor base needed to be changed where the car mileage was 32000 km and they said at the customer service that this was a manufacturing problem in this car. Later, I found that the steering wheel box needs to be changed because of a manufacturing problem as they said at Honda customer service center also. Besides all these problems, now I am facing more problems where there are many parts needed to be changed beneath the car, in the front suspension system and the scissors. I cant believe this anymore. I always get bad Honda cars! After all these problems, I see that there must be an action taken to end this disaster. These problems, I shouldnt face them while Im driving a Honda car. I bought a car with zero level of quality and I wont accept it. So please, Im looking forward to get a response from you as soon as possible and to know whats the next step you, as a company, will take because based on this next step, Im also going to move. I will contact you before I take any formal action here in Egypt because I expect whats said in your policy that you care about your customers satisfaction and I think you do care also about your Honda reputation here. Thanks.

I bought a 2017 CRV EX. We installed our car seat in the middle back row of the car. The car seat belt buckle and passenger belt buckle were switched, making it unsafe and difficult for the passenger to put on their seat belt. This is surprising to me because I dont think this is a small mistake. Its a safety issue. I called the dealer, Ralph Schomp Honda in Highlands Ranch, where we bought the car, and I was advised to bring it in for a half day inspection. This is already a hassle, to add to that, the dealer also charges $22/day for a loaner car. I feel like I am being hassled for a big mistake that Honda has made. This just doesnt feel right. This is a brand new 2017 car.I called America Honda and I was told that no one has complained about this. I Googled it and there are others that have complained about this situation. America Honda advised me to bring it into the dealership. Overall, I love the car but I am very disappointed about this big safety mistake from Honda and they are not being proactive to fix the issue. I called American Honda several times and they told me that they cant fix the issue at this time and have done everything according to federal safety regulations. I am very disappointed with American Honda.

I had visited Boch Honda West for sales inquiry. We felt really bad after listening to the way the sales Manager Mr. Eric treated us, he was so rude and this attitude of your sales team head has made my brother to decide on another brand, you have lost a loyal customer who has been using honda all this days (I know this sales people dont care about this). This is a bad example that a salesman can set, I am a customer you need not treat me like one, can you people treat as humans and talk decently. Arrogant attitude from their sales staff is something that was so shocking.

I have a new 2017 Honda Civic. I bought it in Oct. 2017. I have to jump start it every time I drive it, this is the worst Honda I have ever had. I have a 2006 Honda Civic. I bought it new. Its a better car than my new one. I take it to Honda. This just keep telling me its needs a new battery every time. Totally disappointed in Honda. About to park the car outside the dealership with a sign on it in protest. This has gone too far. I shouldnt be required to jump my car every time I want to drive it. Yesterday I woke up. Started it at 12 noon. I started it and then at 1 pm I need to go to the airport and damn car wont start at all. Somethings draining the power and Honda does nothing. Sure theres a lemon law in California. Already in contact with a attorney today. Will be the last time I visit this dealership. Ive bought 6 new Hondas. This will be the last. I will never give Honda a second thought.