2000 Honda Accord EX-V6 4spd Automatic - I began having issues with my transmission about a month ago. It started with slippage then hard shifting into reverse, and now, it hardly shifts from 1st into 2nd. It holds 1st way too long then shifts out of 1st, slips, and then slams into 2nd, causing the shift indicator light to blink and a check engine light code. The car was purchased new and currently has 130,000 miles. From what Ive read on the internet, it is a common recurring problem that Honda is aware of. I feel there needs to be an extended recall to 150,000 miles.

I had given my Honda City car for service at Peninsular Honda, Calicut, but when I went to collect it, they told me that they have lost my car key. Though they promised to replace the key and lock system, they have not done it so far. Its completely their responsibility, and I didnt expect such service from a Honda showroom. Please do the required procedures.

My name is Latifah, 55, mother of four, from Malaysia. I am a Honda Civic Hybrid owner. I would assume that with all the recent hype behind the Class Action lawsuit against Honda in the U.S. on grounds of cheating mileage claim and also Heather ** vs. American Honda, Inc. case at California Small Claims Court, you would have probably guessed where my story is heading. Well, to cut a long story short, my Honda Civic Hybrids IMA battery went kaput after a year and ten months of owning it from brand new. My HCH is one of the earlier Hybrids to be purchased in this country. I am not so fussed about the failed technology part of it as this can happen to the very best of us, but I am very concerned and terribly upset about how Honda ridiculed and humiliated a customer who is an early adopter of their Hybrid technology. Instead of helping me out with a technology that they admit is still in its infancy, the company decided to make an example of me, a caution to all and any hybrid buyers, that there is no sympathy from Honda if the expensive IMA battery fails.My initial request to Honda was for a straightforward battery replacement, but they refused, insisting that the fault with the car occurred outside of the warranty period. Having exhausted all avenues of communication with the company, including writing directly to the CEO and receiving no evidence of customer care, we had no choice but to seek compensation through the Malaysian Consumer Tribunal late last year. Even at this point, Honda refused to make an offer for reasonable battery replacement, but instead came up with nonsense terms and warranty which I rejected. The Consumer Tribunal Court here disallow lawyers to represent parties in order to keep cost to a minimum and give access to everyone, and without the benefit of fancy legal jargon to defend themselves against my simple statement of facts, Honda lost. To put it simply, the tribunal found that Honda and the dealer that sold me the car was unable to defend their false advertising that claim of 10-12 years lifespan for the IMA battery. The tribunal ordered them to pay me back an equivalent of US$7,000 in compensation. Just like in Heather **’s case, Honda in Malaysia appealed for a judicial review at the High Court shortly after. I can only release the Consumer Tribunal Grounds for Judgment here as my High Court case is still active. After plenty of spinning and hair splitting by their lawyers, it seems like Honda may get their way after all through the legal channel of this country. But I will have to wait for the verdict to be released 27th of this month. Yes, my story does sound like another typical narration of a victim of corporate fraud who then gets away with it because they can afford expensive lawyers who will do anything to get their clients off the hook.The reason why I am writing this is to seek help from International Media to actually cover my story. My story is minimally picked up by the media here, especially the motoring media as most of them are in the pocket of Hondas advertising department. I wrote to the authority and government agency here, but no one seems to be interested to entertain my complaints either. Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid range by bringing in more Hybrid cars here due to tax incentives. The victim, the public here then blindly buys a Honda Hybrid without knowing that Honda will turn on them once the dirt hits the fan. This is not about my loss anymore; this is about principles and my rights as a customer. If this was back in the days of glorious Japanese industrial standards and discipline, nothing less of Hara-kiri would be expected from Hondas CEO if a blunder like this were to take place. Today, they can pat each other on the back congratulating on their sales success for their infamous fraudulent green car. Hope this finds you well. I am more than happy to answer any questions and I will be grateful with any help that I can get.

I leased a brand new 2016 Honda Odyssey in Oct 2015. Since then I have returned for service numerous times to 1) replace an ignition coil; 2) replace the battery two (2) times (4 additional times it needed to be jumped); and 3) repair of seat warmers. These have represented more than mere inconvenience. Most rational people would say this car is a lemon. Aside from one month lease payment, Honda America dismisses these problems as simply the result of mass production. My representative repeats the same scripted response each and every time I call them. To add insult to injury, I used Honda Roadside assistance, asking them to send a tow truck. What arrived was an old Neon with its side view mirror dangling off and obvious accident damage to the vehicle, with cables that could not reach from his vehicle to mine. Totally ludicrous!! They do not stand behind their products; they lie; provide shoddy products and services; and most alarmingly, dismissed me and my concerns as a consumer. Beware of their tactics and think twice about investing in a Honda. The Honda brand is not what it once was.

I called them several times. The pressure on the wand built up and my husband could not get it to release. They told us to take it to a repair shop. I told them it is a safety issue, if someone was around when that pressure released, it would hurt anyone close by and I did not want to load it and haul it for that reason. It was a commercial heavy duty washer, which we thought would last longer, it is about 3 yrs. old. It is used maybe twice a month, and just for personal use at home.Needless to say it is just sitting out our way so when it blows hopefully no one will get hurt. If they do, I told Dewalt they will be responsible as they have been told and chose to do nothing about it.

Been to work shop not less than 6 times! Explain noises and verified with Honda Tech team, recorded with Honda best technical teams! Slow speed evidently hearing noises under engine compartment! Surely not the honda cars that I know for more than 25 years! Getting louder and louder, mileage now only 9000KM! Honda Service department called and saying final conclusion: Noise is normal in all HRV. Promised to write but did not on what was the findings! Are they afraid that that will affect their impressive sales? Did they tell all potential customers that Honda no more producing the Honda cars That I used to drive without these annoying and characteristics noise or knocking sound when in slow speed that is very obvious in traffic jam?Well maybe you make sure you drive faster to avoid that, but faster speed also has air rushing in. Well pump up the volume of your music then you can enjoy. (Overcoming the issues YOURSELF LAH!) But make sure the surrounding doesnt have foul smells otherwise you will only enjoy **! Not only the above issues not able to solve simple issues like doors become very hard to close or open also not capable to solve permanently and professionally! Feels like Honda today is no more Honda 20 years ago! What had happened?

Shortly After purchasing a new Honda accord sport model we noticed issues with the bluetooth so we had the dealer look at it and said there was nothing wrong with it and gave it back. The road noise makes talking via Bluetooth nearly impossible. So we brought it back again and after arguing with the manager they decided they would replace the microphone. After a week we picked up the car and microphone is still having the same issues, by now we had problems with the system disconnecting during a phone call. So after only owning this brand new car for just 3 months we bring it back for the 3rd time, and yet again the manager basically calls us a liar so we show him personally. They decide to replace the unit with a remanufactured unit after yet another week we get our brand new car back . Well now the new unit makes the whole system freeze up radio/bluetooth. So finally we call Hondas corporate offices and they basically tell us they never heard of this issue we are having. So they tell us to bring the car back to the dealer and get the issue fixed and not to take the car back until completely satisfied with it. So we get it back to the dealer for a 4th time. They now tell us that they can flash the system with a update to fix the problem of freezing up. But there is still no fix for the original problem we came in with which is not being able to talk over the road noise on hands-free mode. So after all the headaches and arguing and wasting of our time off of work to bring the car to get it fixed we are back to square one. When we went to buy a new car we did so to avoid time consuming issues that are not normally common while buying a brand new car. So after all the headaches and anger trying to get this issue fixed nothing has been done. I swear I will never buy a new car from Honda again after the issues we had and they way we were treated.

I have the remote app and it was working fine until February 2019. I thought it must be just my phone then noticed it is the actual app itself. So, I’ve purchased the remote app for 1 Year. The remote starter has disappeared and it was showing that my subscription has expired even though I’ve purchased it. So, I’ve called multiple times Honda Customer service and was told each time it will be solved. Then, a manager would get back to me and solve the issue. Nothing was done, after numeral calls made, I’ve realized this is the worst customer service experience I’ve ever had. I cancelled the subscription. Unfortunately, this is not something I’m used to as I’ve always had great customer service from other car companies.

My son bought a 2003 Honda Accord. Three days after it was purchased, it wouldnt go into 3rd gear unless he just stepped on it or waited for the transmission to decide what to do. He asked the friend and she stated that it did it a few times with her and was told it was a clogged valve but nothing major. He checked with Honda and found out there was a recall; however, wouldnt you know the recall on the transmission had nothing to do with the problem he was facing. I started to do some research and see if there were other people with the same issue. I was absolutely astonished at how many complaints were filed with Honda and blogs and BBB and Consumer Affairs with the same exact problem. Ironically enough, the issues with all the complaints were that it was after all the warranties were expired, go figure. I decided to call Honda and just speak to them to see if Honda was investigating the issue since there were so many complaints, and the previous recall had nothing to do with this issue. Well, I was told that since we bought the car as is, Honda will not investigate the issue. I explained that we can get the lady we bought it from to call and she said that didnt matter because we bought the car, it was now in our name. Really? So you will listen to my complaint and I can file one with you, but basically you dont care because we just bought the car. The CS spokeswoman told me, Maam, I am more than willing to file your complaint, but yes, because you just purchased the car, there is nothing Honda can do. Wow, so you mean to tell me that there are thousands of complaints about the same issue, same model, same year and Honda is not willing to investigate the issue at hand? I have told my son, let this be a lesson learned, dont go by what everyone tells you that Hondas are good cars and they last forever, blah, blah, blah. I would even understand if there were only a few complaints about this issue. But I was amazed at how many there were about this and yet there seems to be no ongoing investigation to see if there was something that could be done. I am so very disappointed in Honda and their lack of concern about the safety and satisfaction of their consumers.

The steering in the Honda Accord 2012 with alloy wheels is extremely hard and very, very uncomfortable to use. I made a complaint to the dealer, and they said the steering hardness is because of the alloy wheels. And I tried changing the alloy wheels to normal wheels, and to my surprise, the hardness is still the same. It does look like I will get a solution for the problem, unless the matter is escalated to the Honda Motors corporation. I did not expect this sort of steering from a company with such high reputation. This has greatly reduced my impression about the quality of Honda cars.

It has large front doors making it very easy for older or people with disabilities to enter easily. Very comfortable seats. Comfortable driving positions. Mirrors give good vision of vehicles on either side. Reversing camera is a god send. This car has 6 airbags for security. Great disc brakes. It feels a very safe car to drive. We had great service from Honda staff.

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

Certified used warranty is a scam. Honda sold me a certified used vehicle under their program that guarantees a 151-point inspection. Right out of the dealership, the car had a burnt accessory fuse, missing tire change tools, and garbage in the spare tire well under the trunk. This leads me to believe they did not check all the fuses and they did not check to see if a spare tire was even included with the vehicle, let alone properly inflated. They did not offer compensation for failing to check these points in their original inspection and they did not agree to perform another 151-point inspection at my request. It is now 14 months after I purchased the vehicle and only about 8,000-9,000 miles on the car from since we bought it. The power steering pump had a major failure; repair is quoted at $740.01. They refuse to repair the vehicle at no cost since non-powertrain warranty only covers 12-months/12,000 miles. I would typically accept this response, but I feel as if the car was never fully inspected like they advertised. A power steering pump should not have a major failure after 8,000-9,000 miles. I should not have this much difficulty explaining my frustration to Honda, a company that prides itself on reliable cars and helpful people, especially with such low mileage on the vehicle.

I have been driving Accords since 1989, I learned a very valuable lesson. Once you have purchased your vehicle (this is my third Accord), per Honda of America any dealership has the option not to service your car. I was told to find a dealer that would work on my car. In my opinion this is not the way to treat a LOYAL customer. I have sent many individuals to purchase this brand---No more. Customer loyalty is not of high value to HONDA.

My parts are on critical back order for repairs for my brand new 2021 CRV. My car has been in the shop since October and Honda has yet to reimburse my car payment or call me back regarding a loaner!!!

When I brake, especially going downhill, the steering wheel starts to shake. I have driven the car for only 21,000 miles - Accord 2012. Also, the driving seat is very uncomfortable. At times, when its summer, the AC smells like something is rotten. Is there something that Honda can do to replace or fix these problems?

Today I called and talked to American Honda. Ill start off with saying the worst customer service ever. They dont even offer to help you. They just apologize 10,000 times and then want to go about their way. My car isnt covered under the warranty for paint. For reasons I dont even understand. I have an 09 Civic. The paint is starting to deteriorate. It looks like someone literally took a scrub brush to my car and is in the beginning stages of my paint chalking. This is a 7-year-old car. Ive seen cars that are 15 years old that have better paint jobs than mine and they have been untouched. The only okay thing about my Honda is that it hasnt broken down on the side of the road yet. American Honda is the biggest joke of a company and so unwilling to help people. The issue needs to be pushed. My car is Crystal Black Pearl. I know its one of the color codes accepted for the repaint but my VIN isnt under the warranty nor did I get a letter. (I am not the original owner of this car.) Im more than displeased. They look cheaper and cheaper every year.

3 years ago I bought a used Honda Civic from Honda of Seattle. I am the 2nd owner of the car, it had a clean Carfax, and low miles, 36100 when I bought it. So, for a car like this, I paid a high price, about $12000 after finishing paying my car loan. I recently noticed a coolant leak under my car and a couple of days later I brought it in to Honda of Bellevue for an inspection. A day later they told me that my engine block is cracked and forgot to mention that this is in fact a manufacturer defect, that HONDA admitted and for several times increased the warranty up to 10 years. They insulted me, offering me a $300 cash for the car, or to repair it for about $10000 just for labor - engine not included!I contacted Honda corporation and both dealerships here in Seattle area, they are all trying to wash their hands and not admitting to the fact that this is a MANUFACTURING DEFECT! They said, that they dont have maintenance history since I bought it. I bought this car in good faith, from a reputable dealership, thinking that it will serve me for many years if I treat it well, change oil and filters in time, which I DID! But I dont think its my fault they tried to cut corners to make the car cheaper and then realized that they messed up.All 2006 to 2009 Civics are in the position to have this issues at one point. For me it happened at 65k miles for others at 19k. Whatever the mileage, it will ALWAYS BE a MANUFACTURER DEFECT and HONDA should have the decency to warranty every person that bought this car, regardless of mileage and not just for 10 years. So, next time youre thinking to go to a Honda Dealership, to buy a car, thinking they are there for their clients...think twice. They are there to sell you a car, not to support you when you have a problem with it. Im very disappointed in HONDAs dealership dismissing attitude and lack of care in giving their clients the support they need when needed!

When you will ask an experienced rider, they will name the top brand Honda for the best ATVs.. People driving ATV from their childhood are well aware of the importance of it and how every little detail or feature can benefit the rider, and Honda is the brand that always comes to mind.

The Honda Acura is ergonomically superior to other vehicles I have owned. It is very user friendly in its location of buttons for cruise control, lights, and dashboard. Comfy and roomy seats. Gas consumption is very satisfactory. Great pick up and braking. It is a very reliable vehicle and have had no major repairs needed.

I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.

I have purchased about 10 Honda vehicles in the past 15 years, 4 of which have been Honda Ridgelines. I havent had any issues with any of them, until now. My current 2017 Ridgeline came with a toxic odor in the in-bed trunk. Every time you open the trunk, the smell comes pouring out. Anything you put in the trunk comes out smelling of the chemical. I have tried cleaning it out numerous times and even brought it to the dealership, where they tried to get rid of the smell three times. Nothing works. When I called American Honda, they stated that all of the 2017 Honda Ridgelines have the smell - the smell is from an epoxy they use to seal the trunk and there is nothing you can do to get rid of it, other than waiting for it to fade away. I have been waiting for seven months, and the smell is as strong as ever. American Honda refuses to do anything about it. Seems like they did not learn anything from the Takata airbag disaster.

My 2005 Honda City iDSI’s starting time to drive was running good but after the car was moved, the engine only raising in drive slow the running car not to move fast. I can see on the meter board the D sign and the engine sign blinking.

We bought a 2013 Honda Accord EX in Sept. 2013. We have been driving Honda vehicles since the early 1990s, and are fierce defenders of Honda quality. At least we had been. Our 4 cylinder Accord gets very good gas mileage: 39 mpg. average. It is extremely quiet, and the heavy doors remind me of the mercedes vehicles we used to own prior to the hondas. However, at 17,000 mi. we took the car to our local tire store to put on snow tires for the winter, and the guy noticed an oil leak. He didnt diagnose it correctly, but that didnt matter as it was under warranty, which led us to have it checked at the dealership in Albuquerque. They diagnosed a bad seal btw, the engine and transmission. They had to pull the engine to get to it and repair it. It was fixed, under warranty and at no expense, but I worry now about other weaknesses that may show their ugly head as the car gets older and goes off warranty. This one seal would have cost a thousand dollars to replace had we had to pay for it since the engine had to be pulled to access it. I have an 04 Element that now has 97,000 mi., and have not had a single problem or complaint with it. Maybe the older ones were better made, as I hear Honda is having numerous quality issues with newer cars. I think well try a different manufacturer next time, as no new car should need engine / transmission seals replaced so soon.

I also like Suzuki motor cycles for durability but Honda has the comfort hands down. I have Honda cycles since I was a kid and always had great luck with them. I just sold my last one because of health issues that prevent me from riding anymore. If I could have just one it would be a Honda.

I brought my leased HRV -- 21,000 miles and under warranty—into Ocean Honda, Ventura, CA. The airbag light had come on. I was told it was rodent damage. The repair is not covered under warranty and the charge is $2,200! This is exploitation! A simple google search shows that since Honda and Toyota changed to soy-based materials, rodent damage has increased exponentially. Honda is not standing by their manufacturing decisions. I did not make the choice of materials to protect the very critical electrical system, Honda did. I feel so taken advantage of; I dont feel as if I can trust Honda ever again. Honda put out a statement that their solution is the rodent tape - ha! I called to see about buying a roll and the charge from Honda is $79! And how am I, an elderly person, going to wrap the car’s electrical wiring myself! That is outrageous. Not only is Honda not fixing the problem under warranty but is charging me outrageous prices to repair and prevent further problems. This is simply not acceptable when consumers have other choices in the market. I will not be silent about this issue and I hope others who find themselves in this position also voice their experiences and frustration. Honda was once considered a prestigious car maker. This is oh so disappointing and frustrating. If I could afford this expense, I would have a larger car and purchased, not leased. This is something like 10 lease payment for me to repair, no fault of my own. I live in a suburb, not out in the rural countryside. This is exploitative to say the least. Honda needs to step up and stand behind their product.

In December 2014 I purchased a new 2015 Honda Accord. On July 9, 2015 my AIR CONDITIONER stopped working. I live in Florida where the summer is extremely hot making even the shortest of trips very uncomfortable. I took my car to the dealership the next morning for service, knowing that I have a 3 year/36,000 mile warranty in addition to an extended warranty. I was sure that the repair would be covered under warranty. I was informed that a rock/pebble had pierced my condenser which put a pinhole in it, and it is NOT covered under warranty. Honda indicated that the cost to fix the condenser is $716.85. I went to the dealership twice to speak with the General Manager to see if this can be resolved given that my car is only 8 months old with only 9000 miles and I was told to go through my insurance company. I also reached out to Honda of America and was told that the damage was caused by road debris and is not covered under warranty. This is an obvious design flaw. The Honda air-conditioning condenser is unduly prone to damage caused by normal road debris that does not affect other auto manufacturers condenser design. As with other auto makers, the front bumper clip is wide open to any kind of road debris and the condenser sits right behind the front air intake with NO protection at all. However, this typical design poses a problem for the Honda condensers and will happen over & over again, and Honda refuses to do anything about it calling it normal and working as designed! This should be a recall.

Hondas are well made and great cars to own and I am very pleased with my Honda. It runs and looks great, and gets amazing gas mileage. Its dependable and it just gets up and goes. I am a mother of 3 and I can always count on my Honda to get me where I need to go. I love it. I like the sporty look and the trunk space in my Honda. I like that it rides smooth and sails down the road. But I would prefer a four door instead of a two door, it would be a lot easier to get my baby in and out of her car seat with four doors. I would also like more back seat space and a little more space between the front and the back seats.

The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.

I purchased a 2022 Honda HRV from Honda dealership, Carbone Honda, who sold to LED. My car stalled a couple times and salesperson said it was the energy saving feature, not really stalling. I had aftermarket car starter installed. Then car became difficult to start and stopped while driving on highway. They blamed the car starter and charged me to remove it and restore to factory. On my way home it shut off again. They then determined the washer holding the main ground wire was not staying locked and replaced it. Told me it wasn’t the car starter. I’m out $550 for car starter and removal of it. I’m afraid to put it back in because any issue will be blamed on it. I’m being bullied into buying their product. They refuse to return my money and I drove the car unsafely for a couple of months. I was basically called a liar by the Service Manager 12/17/21. Offered to discount factory car starter to $650 + tax and $100 loyalty card if I met the Honda Rep and signed a release. Honda Corp has an open case but always tell me that all they can do is talk to dealership. Whenever you call dealership no one answers, was told they had no receptionist in Service so they answer when they are not busy. I will never buy from Honda again!!

We brought our leased 2010 Honda Accord EX-L in for a routine oil change and were told that the rear brakes needed replacing. We only have 29,500 miles on the car and were told that we would have to pay for the brake job. This is the 5th Honda Accord we have leased and we never had a problem like this. Our lease is up in November of this year and we are having second thoughts about another Honda lease. Being a front wheel drive vehicle, why are the rear brakes worn and not the front brakes?

Early last year (2017) the paint on the roof started to peel and chip and is growing at an alarming rate. The cost to repair this runs about $5,000 in upstate NY, an extended paint warranty was given that expired in 2016 (VERY sneaky Honda). Also the starter motors are garbage, expect to replace once every 2 years or so (another $800 after labor and parts every time). Very surprised Honda has stooped this low on quality but I guess we get what we pay for. That being said no complaints about engine life, which seems to be its only strong point.

I bought a Honda Dio in August 2011. The self-start of the vehicle stopped working within 15 days from the day of purchase. Following this, the horn, headlight dipper, and the indicators all stopped working. We had to take the vehicle to the service station several number of times. The Sudarshan Motors Service Station in Nagpur charged the battery 6-7 times and replaced it twice, yet the problem remains. The people at the service station are clueless and very rude. It is annoying to take the vehicle there and leave it for a couple of days.

I recently used the Honda roadside service and wanted to file a complaint. The driver was extremely unprofessional and gives Honda a negative reputation. The driver picked up my vehicle and me. He then proceeds to carry out personal errands while a customer is in the vehicle with him. This included picking up his two kids from summer school and having them sit in the front seat with me and himself and then waiting at his home for his wife to show up and look after them while I am in the tow truck. We finally left for the destination one hour and a half later. I am absolutely appalled by the lack of professionalism from the autoshop and especially from Honda for working with this shop and will be following up on this. Disgusting service from this company.

Im going to sum this up as quick as possible. We bought a car in January of 2016 and it started to smell in March. Well me and my girls got sick and this smell wouldnt go away. It was in everything and we had to get rid of a few things. So I took it into the dealership on 4/20 and they said theyd get it cleaned up and back to me... Well its now 6/23... which is 6 months later and I still dont have my car! Yes there was a leak in the back that they couldnt find so they sealed up the whole back end. Then they found mold in multiple places, but Ive had to fit the whole way. Customer service is horrible at the dealership and at Corporate. We bought a 75,000 car! Brand new and we got sick! Mold can kill you. No one seemed to care, and all they do is pass the blame. No one ever returns calls or admits anything. They just blame someone else. And now theyre not wanting to give us the full amount of our loan back?! Im not losing any money from this! We did nothing wrong! We were sold a bad product that couldnt be fixed! And now Honda and the dealership are trying to jip us out of money?! Weve been making payments even when we dont have the car?!!

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim. I really dont understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Hondas policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you wont check the car out until it has 10,000 miles on the odometer.

Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days and my lower back started to hurt like crazy. I mean I could barely get off of my couch without being in excruciating pain! Called the dealer and he recommending by a lumbar support at Walgreens. Wow! Great fix! Apparently, they have a bad design and they tell you to buy a lumbar support. I looked on a Honda forum and there were several complaints about the civic seats. Spoke with the General Manager and the dealership is suppose to call me on Monday! Will see what they say! 28-32 MPG in town doesnt do anyone any good if you cant drive the car because the seats are so uncomfortable you cant bare the excruciating lower back pain!

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

Actually, this is the worst ever place to purchase your car, I would like to share my experience about old bridge Honda Rt 9 NJ, I purchased my Pilot 2020 EXL with a problem in the windshield and when I realized, that issue within 48 hours I called the Honda dealer, and they asked me to go back for check, when I went back for checking with the Sales manager Jason **, he wasn’t professional at all and he asked me to wait, then another person came out which is Peter ** and he came to us while eating an ice cream, which is unrespectful way to treated your customers. Me and my wife was surprised from that attitude of Honda Old Bridge.I left the dealer with 2 recall on my new 48 hours Pilot 2020 and no one even care, at the end Peter he still eating his ice cream and told me, Just leave your address and we will get someone to you tomorrow, for fixing my windshield, however on my way back to home, Jason ** called me and said, Forget about it

My family and I have owned several Hondas. I have only had minor issues with my Honda. I have never had to put a lot of money in it to fix it. These cars just seem to last a lot of years and miles. Ive had other vehicles that didnt last as long as my Hondas. In all they are very good vehicles.

Honda Civic 2007 LX - 7 years later, replacing corroded right front engine mount ($675 approx.) - forums say this is common. Previously, airbag system shuts down one month after paying off car (5 yrs.) due to failed passenger-side airbag sensor in seat ($1000+ to fix - didnt bother). Based on experience with Honda quality, its over for me and Honda. This will be the last ever Honda for us. Buying the second Honda was a mistake.

I plan to buy out a lease and was informed by the dealer that Honda Canada requires a safety inspection and I have to pay for the inspection. My question is why the customer is responsible to pay. I think Honda Canada is the party who are suppose to make sure the vehicle is safe when selling to people. I called Honda Canada. The representative did not have a good reason except saying repeated that the dealer has advised me correctly and it is in the contract. I describe the representative acted somewhat professional, but definitely not friendly.

I HAVE BOUGHT 5 HONDAS IN 6 YEARS. All were no trouble until this 2017 CRV would not start on May 16, 2019 in my garage. Battery dead. I was given two options, have it towed or jump it & bring it in. I charged it up a bit and drove it in to the dealer. They checked battery on a gizmo and said it was OK. I advised them I had checked the battery also and found one dry cell that was burned looking and three cells that were milky. My 40 years experience as a certified Auto mechanic meant nothing to these zomby robots. Took car home and was dead again. I went out and bought a battery so the wife could use the car. Whole day lost, 165$ gone and was advise they could not do anything for me. Called Honda customer care, same garbage. One excuse after the other not to cover the issue. I advised the Dealer that if the mechanic did not have a hydrometer and only uses the gadget to check batteries then they need a mechanic that will invest in a hydrometer. Honda will no longer have our yearly purchase to look forward to as my money is good other places. Honda is now a forbidden word in our home.

I went into Honda on Rt. 22 in Hillside, NJ for a diagnosis test & oil change. The service advisor tells me its just my battery. Ok so I wait for them to change the battery. Then he comes out 20 min later and says Can you come with me? I have to show you something. The mechanic shows my cables are ate up from the battery. He cannot change battery without changing cables which was approximately 600 and some change which I didnt have. My mechanic states my barrings are also leaking which was approximately 700 and some change. Now I had my car serviced back in April, they didnt see all the acid and corrosion on my battery. YES THEY DID, it was too much not to and to eat my cables from April to Oct the way it did, it was a lot of acid. Ok so I tell them look, fix it where I can drive it and Ill pay for the oil change and diagnosis test which was $85. While Im waiting they come tell me they dont have the parts. Ok give me a loaner. They dont have loaners, they have a shuttle - but fine, Im going to East Orange, OH. We dont go to East Orange, we go to Newark, Irvington, Union, Hillside and Elizabeth. Ok East Orange is a hop, skip, and jump away from all of them - WTF. Now Im mad, frustrated, hungry. I get a call with bad news of a relative passing - the day is just going downhill. Then a man approaches me about a car. I go in his office, we talk. He tells me I can take a new car & bring it back Saturday. Well that sounded great at the time so I sign temporary insurance papers to cover the new car, a privacy paper in which they said it was mandatory, and left with the car. I leave out the state on an emergency, my brother brings the car back to Rt. 22 Honda in Hillside and guess what? They SOLD MY CAR, told me I would have to give the $150 to get it back. Sorry Rt. 22 Honda - you better be very very careful of them.

I received a letter recently advising me of yet another recall for my Honda Jazz. I do not work and to have to pay out for petrol to get there and back to my local dealership and for a courtesy car is not possible. I called the local dealership to book an appointment for my car and was told I would either have to sit in their building whilst the work was done, pay out for a courtesy car or be dropped off and picked up from the local retail park.I am thoroughly ** Off with Honda and your customer service team. On the 25/01/16 I was told that you do not offer any sort of compensation or help to be able to leave my car with one of your dealerships for 2 and a half hours due to a recall. This is the third recall and you want me to pay out for your errors. My local dealership is out in the middle of nowhere and 5 miles plus from my home. The retail park is a small one and would not be enough to keep me occupied for two and a half hours, so that option is out. I cannot pay out for a courtesy car as I have advised. My only option now is to waste two and a half hours sat in the local dealership when I have other things to do.This is not good customer service or practice. You ought to have a facility to deal with the situations as they occur, not to have staff read out your policies and scripted replies. I also think that nobody should buy Honda as you obviously dont know how to make good cars as you would not need all of these recalls if you did. As you can see I am not happy with Honda and as things stand will be looking to never use Honda again. If this had been a one off it would be different but with so many recalls I feel you are now taking the michael as it were. I await your response.

I am really frustrated with the services of Honda Activa.

I have owned 4 Honda/Acura vehicles in the past. I currently own a 2017 Civic hatchback and a 2017 Ridgeline. The Civics TPMS sensor went off after a day or two of owning it. It took 3 visits to the dealer for them to figure out that there was a nail in the tire. It didnt seem to faze them that they missed this twice before. This was at Sunset Honda in San. The Civic has a dash rattle that they cannot diagnose or fix after several visits. This is at Santa Maria Honda, CA.The Ridgelines parking sensor warning chime comes on every time it rains. When I dropped off the car it was raining and the sensors was chiming incessantly. In spite of this fact after waiting the whole afternoon I was told the technician cannot reproduce the problem and it cannot be fixed. This was at Santa Maria Honda, CA. What is happening to Honda and their dealers? I dont think I will buy another Honda.

1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.

My daughter was involved in an accident on Saturday, August 27th. Shes driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

Honda Fit - Mileage not near what is advertised, controls not easy to use and front seat not comfortable. When push unlock on remote only drivers door opens, have to press again to open other doors and hatch, gas pedal in awkward position and ride not very comfortable.

I had an engine seal leak, broken shock, replaced rotors and brakes at 23,000. Now I have another horrible noise that will need fixed. Honda service and Honda Corp can’t hear the noise yet outside reputable mechanics can. Honda knows I am 3,000 miles until my 36,000 warranty is up so they don’t, hear anything and so will not investigate the problem. I believe I have a lemon. Honda Corp doesn’t participate in the California Lemon Law. They are ignoring my complaints.]

I recently took my 2012 Fit into the Honda dealership as the air conditioning wasnt working and it was making a hissing noise. It turns out that there is corrosion between the compressor and the hose that connects to it. It will cost me over $1,000 to repair. How does a 4 year old car that is kept in a garage at home and in covered parking in the day get corrosion under the hood? One of the reasons I bought a new car at the time of purchase was so I would not have costly repairs anytime soon. Now I am looking at a $1,000 repair for something that in my opinion shouldnt happen in a car of this age.

Dealer says not willing to help due to miles and age?? Since when are Honda’s good for 138,000 miles? That not what I bought it for. I expected at least 200K. I thought they stood for reliability, durability, longevity. Clearly they don’t believe in their own product. We’re Done never another one. Nor can I in good conscience recommend them or their vehicle!!!

I have a Honda Accord year 2014 version. I bought it during December 2014. All this while I trust Honda quality. I am its fan. However after 1 year of using the Honda Accord, an abnormal irritating noise coming out from the back, around the door, speaker and car boot area. I had send the car to authorize service center for 3 times, however still not able to solve. The irritating noise is getting louder... Everyday early morning while driving the car, the noise spoil my mood. It is testing my patience. With this issue, I am not happy and disappointed with Honda quality. It is in fact worst than a cheap car for the fitness (noise) condition. I am still looking forward for Honda to solve the irritating noise soonest possible. Besides the irritating noise, recently I encounter the wind screen having a few crack mark at the edge. Input from the tinting service provider it is due to the paint peel off. Really unbelievable that Honda can produce this type of quality level. The price of the car paid is really not meeting my expectation on its quality. Just wonder if Honda looks into the user experience and expectation when developing its products.

I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.

I called Honda Care from sticker in window. Roadside service. They got my money, never dispatched anyone to unlock my car. No callback. No confirmation. I was able to find a local officer in Florida to contact local locksmith. Within 5 min my car was unlocked. I was in route with a 7 year old, phone locked in car. Absolutely do not depend on Honda Roadside.

I have the car for a year and I have not had one problem with it. I figured I would have a small problem living in a city with potholes. The undercarriage usually gets noisy. This is not the case with my car. I love it... I might name it BRAD.

2012 Honda CRV makes loud grinding noise upon start. Informed dealer about the situation several times since the noise started years ago. After a year of purchasing the vehicle brand new off the lot the noise started. I complain about the noise numerous of times during oil changes. They never knew what the problem was nor did they hear a noise (lies). But now since I’m almost done (1 payment left) with paying off my car, and my warranty is over (bingo) we know what the problem is and it’s gonna cost ya! American Honda is garbage. They don’t wanna acknowledge the problem, and they’ve been knowing for years well before I purchase mines in 2012.

The first problem of my Honda Civic is the brakes. They are anti-locking brakes but they should be called anti-stopping brakes. When you try to brake going over even the smallest bump, ice on the road, or pot hole, you go another 20 to 60 feet no matter how slow you are going. I mentioned this to the local dealer in New Rochelle (NY) and they said it was the way the cars and brakes are made.The biggest problem is actually the CV joints. After about 5,000 miles, there is a sound when you turn the wheel. No matter how small a turn, it will sound like an old wooden ship; making crickety, crakety sounds. Once again, the dealer said this was not a problem. But now my auto-repair guy says the rubber around the CV joints is perfect; no wear-and-tear. Nothing torn. Nothing worn out. But the CV joint is worn out behind the rubber surrounding it making this a classic case of defective CV joints in a car.I have tried to contact Honda about 3-4 times now and am now about to send a certified letter to the top people at Honda in America and Japan. If this is not resolved, this will be Hondas turn just like when Toyota had their brake problems with the Prius. And why do I say this? Because I have heard many, many people who have had the same problem with their Honda cars having a CV joint problem and I will write and write, make a video to put on YouTube, and build a website if I have to so that Honda either does something or maybe we just all wake up and never buy anything from Japan again.

Honda allowed car rentals for the driver side airbag recall due to exploding metal fragments injuring and killing individuals. It states in the recall that it can do that to the driver and others in the cab. Honda will not allow car rentals for the passenger side airbags and tell you just to not seat in the passenger seat. It has been asked of Honda if there was a chance that it might deploy if hit in front of car. No answer. I then ask American Honda Customer Service to send me something in writing that it will not deploy and I am not gambling with hurting myself or others in the back seat. They will not.I called Russell Honda in North Little Rock, AR and I am told that they could not sign anything either because he was not sure or that it could be possible that the sensor could be signaled. Then you start the customer service case manager and they put you to the fast track and never hear from them again and no answers. So I am to gamble and drive my vehicle until that part comes in and cross my fingers. I am not a good gambler. So Honda I believe needs to stand up and be responsible and allow for loaner cars until they fix this problem.

On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it’s not working out. So what are your suggestions, please? It’s about a week now.

I was involved in an automobile accident in a 2004 Honda CRV recently and have a couple of questions. My vehicle was setting at a complete stop and was struck in the rear at approximately 55mph. Both myself and my passenger were injured. Neither of the front seat belts engaged to restrain us and even after hitting the vehicle in front of us, no airbags deployed. I am being told that in a high speed rear end collision, the seat belts and airbags are designed not to work? Is this something that your office can validate for me? Thank you for your time.

Probably the worst I will ever own. It was a 2019 EX-L. Infotainment issues were horrible, very buggy system. Dealership (Brandon Honda) told me it was a known issue and they couldnt fix it. One of the managers told me it was a Honda problem and not theirs. Awesome. Doors never worked right, trapping people inside. Transmission hesitated and jerked like crazy. A very poorly engineered vehicle. I traded it in and got an Accord Sport 2.0T...Cant believe that the same company could do things so differently with their products.

I would highly advise against ever purchasing a Honda vehicle as they have very sketchy lease turn in practices. My husband (a former Honda technician) and I turned in our 2 vehicles with the intent of purchasing 2 new Hondas, however they did not have any good deals going on so we chose to go with another brand. A month after turning our vehicles in we received a letter stating we owe close to 400 dollars for what I would consider to be normal wear and tear on my husbands vehicle (one small dent on one of the doors, a small tear in the floor under the accelerator and a small crack in the windshield which had just been replaced a few month prior, and had they told us this we could have gotten it fixed free through our insurance.) Our person who sold us our new vehicles told us they are pissed because we didnt purchase Hondas again, oh well we would have if they were more willing to make a deal!Apparently on their website somewhere it says in fine print that before turning your vehicle in you can have your own inspection done. Who in their right mind would think to go looking for something like this, or even think that they would need to do this. Our vehicles sat on the lot where they were turned in for 11 days before they were inspected by someone from Honda, we did not turn them in with a crack in the windshield and dent in the door so this obviously happened while in their possession.Following a few letters from an attorney on our behalf acknowledging that we are willing to pay to replace the carpet (even though I feel it is normal wear and tear) but we feel the other things are not our responsibility, Honda sent the matter to a collection agency without even trying to remedy the situation. Honda did not even reach out to discuss this matter with us, they just dismissed it completely showing they dont really care about their customers being happy. Had this have been resolved in a better manner, in 3 years when our leases are up if they had good deals going on we would have gone back to Honda, however now we will NEVER purchase a Honda vehicle again. I will also advise anyone we know who is thinking about purchasing a Honda vehicle not to for the rest of my life!

I recently received a recall notice for a new Honda SXS we purchased. The recall was for a safety issue related to the steering joint assembly. They say they will repair it free of charge. Keep in mind, upon receipt of this notice it is no longer safe to operate the vehicle until an inspection/repair is performed. Thus, rendering the vehicle unusable. The local dealer wants to charge to come pickup the unit or the owner must bring the unit to the dealer for the inspection/repair. Due to COVID-19 we decided to go with the first option. However, thats an additional $100-$150 charge from the dealer for a problem that Honda created! Asked American Honda is they would reimburse and they decided to recite the warranty which exempts them from paying for the transportation. Under normal circumstances this would be acceptable, however, due to COVID one would think they would make an exception and do the right thing for a lifelong customer. NOPE! There are simply too many choices out there when it comes to vehicles and too many other companies willing to do the right thing. Honda will never see my business again and I would recommend anyone looking for a Honda to reconsider and go with a more customer oriented organization that would be more deserving of your business.

My 2019 Honda is at the dealership for a covered warranty repair and my parts to fix it are on back order so I should get a loaner car or rental in the meantime... Wrong! Honda’s policy no rental or loaner car even if the car is under warranty. So don’t buy from Honda! You will be screwed if your car has to stay for an extended period of time for a repair. Mine has been there for more than 30 days and I’m left with a rental car bill.

I am filing a complaint and will continue to until my voice is heard. I bought a 2014 Honda Accord - left over in 2015, brand new 12 miles on the car. It is now 04/2017 and the clear coat is pitting ALL OVER THE CAR. There are 7 cars behind our home. I am the only one with a Honda and the only one with this problem. The Moon Honda dealership said it was due to the environment... Two Chevys (1 white, 1 black), Chrysler 200, Lincoln, Mazda and a Nissan are also parked behind our home and none of these brands have a problem with their clear coat. This is not right and Honda has lost a customer... All that needed to be done was realize the clear coat is bad and offer to treat me as a valued customer by fixing this and re-painting.Reporting this so others with this problem will realize it is not bird poop, other environmental situations or something else the dealership states is why they will not offer up a correction and re-paint their vehicle so it does not shred and look like a car that was in a fire or washed with vinegar... Look around and guarantee you will see a peeled up Honda. Shameful.

I wrote a complaint before about an issue I had with the Honda dealer as they did not fix a defect in my drivers side seat belt. I emailed the problem to the manager of this dealership, and he offered to replace the part that did not work. After a week they fixed the problem. This manager, Steve, has always been quite efficient in dealing with issues in the past also.

At 13,000 miles, I detected oil leaking onto my parking space. The dipstick indicated the oil to be 2 quarts low. My Honda dealer did not respond to my concerns via e-mail. I went to the dealership where the service department topped off the oil. I said it appeared that the plug was not secured properly when last serviced there. My leak improved but seemed to continue. Another e-mail was ignored. I traded for another brand.

I bought my Civic Sedan LX 2012 on February 4, 2012 from the Honda dealer at Manhasset. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation for making great motor vehicles that don’t break down easily. This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. The first time this happened was back on September 2, 2012.I had the car taken to Hillside Honda to be inspected. When they looked into it, they found that water had gotten into the gas tank. Ive been going to the same gas station near my house ever since I bought this car, and nothing like this ever happened before either to me or anyone who goes there. My family, friends and co-workers all blamed Honda for a manufacture defect. But even though I felt bad about this case, I didnt blame Honda at all and in fact, finished off paying off for the car this past January 8th - 11 months after I bought the car and much earlier than the initial 3 year plan I signed up for. Then now, only a few months later, the same thing happened.I can only deduce that either I believe there was a mechanical deficiency, to begin with, in the car when I originally bought it, or when I had the car fixed and the people at Hillside Honda said that they put all new parts; they put the same ones back because the exact same thing happened. It’s a brand new model and I demand something be done about this because now I have a phobia about driving this car, and because I don’t know when or where my car might stop. Safety should be a priority on any vehicle. Luckily both times, I was near my house when this happened; God knows what could have happened if the car chose to stop on the highway. If something like this happened 5 years after I bought the car, I would surely take responsibility for it; but how can something like this happen twice within the first year?This is unacceptable and totally unfair for me to have to take responsibility for. Not only do I want Honda to recall this vehicle and pay for the costs in having to repairing this vehicle for breaking down both last time and this time, but I would also like a refund for the car itself. If I didnt care much about having to constantly care for my car, I would have bought a used model and at a significantly lower price. I trusted Honda’s integrity even after last September’s incident, which made me pay off the rest of the car without any further doubts; but now, I know I made a mistake in thinking so.

On October 10, 2017 I had my vehicle in for service with what seemed to be a miss-firing engine. My Service Advisor was Eric **. Mr. ** told me that sediment had accumulated in the bottom of the fuel tank and that they had cleaned it out. After this I began having trouble filling the tank with gas because the pump handle kept disengaging. The car was also running poorly and finally about two weeks later I could not accelerate above 25 miles per hour. At this point I took the car to another car repair shop close to my place of employment (A & M Auto Shop in Jersey City). The owner called and asked me to come down to the shop to see what he had discovered. He had begun to flush out the fuel line and found part of a rag lodged in the pipe. He dropped the fuel tank in order to remove the rest of the fabric and then also found the fingers of a plastic glove sitting inside the small enclosure to the fuel pump. Inside of the gas tank was a wipe rag which had shed particles throughout the inside of the tank. After A & M removed the rag and glove, the car ran well for a while but the mechanic told me that he couldnt tell how much damage had been done to the fuel pump as a result of all the particles (from the rag) that had been sucked into the pump. We do not use this car extensively but planned to take it on a trip to Williamsburg, Virginia in April, 2018. While driving through Washington DC, we noticed a burning smell and the car would not accelerate above 20 miles per hour. We pulled into a Firestone Auto Care Center in Springfield, VA on Saturday afternoon around 4:40 pm. Since the store was closed on Sunday, they could not service the car until Monday morning and we had to pay for two nights in a hotel.On Monday, the Firestone mechanic suggested replacing the catalytic converter. He did so but the problem remained the same. Firestone did not charge for the service since the problem was not fixed. They suggested that we take the car to a nearby Honda dealer. We had the car towed to the Honda dealer who could not service the car until the next day. At this point we had to pay for another nights stay in a hotel. The next day, the dealer informed us that the fuel pump had failed and must be replaced. On our way home from Virginia, the car again began running rough. I have not driven the car since then. I believe that these problems can all be traced to the particles from the rag which corrupted the fuel system. At this point, the car still does not run properly. Since the rag and glove originated in your shop, I am asking that you restore my car to good working order at no additional charge and reimburse me for my expenses thus far -- $2158 (A&M - $475, three nights in the Wingate Hotel - $719, and Virginia Honda - $964). I have the rag and glove that was found in the fuel pump tank as well as video of these items being removed by the A & M mechanic who is willing to attest to what he found. Please contact me on ** so we can resolve this matter. I look forward to hearing from you.

My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.

I have had two Accords, love them. No problem with them. Also, owned an Altima, has problem with the front strut. I am getting a new car and I would LOVE to get a new Accord; however, I am waiting for the 201 Nissan Altima because I live in a state that snows and the Altima will be offered with AWD. Honda quit keeping the AWD for Acuras, put them in the Accord and I bet you increase your sales. And yes, AWD is superior to FWD in the snow and ice.

I tried to ask for a roadside assistance for my 4 month old Honda Odyssey due to flat tire, they told me exactly its gonna be 60 mins or less because it requires to be towed, 60 mins gone by but no roadside assistance. No call to tell me that it got delayed, waited. I tried to call them and follow up but they told me its gonna be 28 more mins, this is really bad customer service, good thing its not winter or snowing or I wouldve been froze to death.

I have a Honda CBR250R bought before 5 or 6 months and I’m in Chennai, India. Now I’ve done 6000 km in it and the engine noise is too high and before 800 km I finished regular company service, but engine is different and too high. When the sound started changing the pick up of the bike was dramatically decreased and the top speed of the bike would be 135km/hour. This is a shame.

I really love Honda but from now on I will not buy this brand anymore after they denied my complaint about the rusted I have on my two years old car with only 20000 miles in it. I have to fix it at the body shop with my own cost. The Honda technician blame on the accident reported that may cause the paint scraped off. But accident report did not really tell what kind of accident. So I took the car to body shop and they told me the problem start at the door seal have a hole right at the rust is. It cost me only $150 to fix the problems. Honda technician smart enough get my tiny problem fix instead denied it. You guys losing one customer and this message will passing on to other.

I have a stock Honda Ruckus. It is a 49cc work horse. From ripping down to the store for beer to loading up the deck with firewood, and driving it into my backyard. I dont think it can be beat! I weigh 175lb and can hit 40mph. It may not be the fastest on the road but it does get the respect of the road. I run premium gas and keep the oil change and any other maintenance up to date. The only con, it does not like to start in the colder months. I was offer a trade for a 125 Kawasaki, NOT A CHANCE!

Replaced battery 3 times in 2 years due to, in their words, not driving it enough! What a load of garbage. Then charged me for the battery and a diagnostic fee. I have E mailed numerous Honda officials to no avail. Offered a Honda gift card which is worthless as I am trading the car in for an American car due to all these problems. You have been warned!

My issue is my 2013 Honda CRV I financed 3years ago. Vehicle has been stalling and throwing all kinds of codes out there. Almost put 2000 into it just getting it towed. Car stalled in middle of busy street, I almost got hit. I took it to my local PEP Boys and they did 500 worth of work to it, stopped the next day. I took it back to pep boys and they kept it for 3days. And said they didnt have technology to fix what was wrong with it. I got it towed to my dealership where I financed and the symptoms got worse. More codes, misfires, spluttering, stalling, shaking. Hill-Kelly Dodge my dealer said to have it towed to my manufacturer which is Honda. My vehicle has been there for days, the advisor called day2 and said all it needed was gas. I said, Really I keep gas in my car. She also said it was driving good. I refused to pick up. I told her this has been going on for years. She kept it and said they would just run it and see if anything happens. Eventually it did. It started throwing codes again and misfiring. So she said they would work on it and hopefully see what they could find. I called honda corporation and email twice. Representatives were horrible. Its was, What do you want us to do about this problem. I said, Your company made the car. This is a big safety issue. The representative just started talking about random stuff. I was very dissatisfied with the customer service there. I really wanna get a case started against this company. I will never buy another honda vehicle about this.

Honda is a reliable car. I have owned other brands as well. I get a smooth driving experience along with the safety features which comes with it. The safety features and side lane changing alerts are very useful while driving.

What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.

My Honda HR-Vs CVT transmission never reaches 3rd or 4th and the pressure of the engine falls.

I have complained for over a year to our local Honda Dealer concerning the dust that clings to the inside of the vehicle. The district manager was asked to look at it, and he could not see how the dust/dirt was entering the interior except around the door seals. The best they could do locally was to give me the customer service # for Honda Corporation. They gave me a case # and said they would call. 3 weeks later they called and said SORRY but there was nothing they would be willing to do. My husband and I have allergies that have escalated immensely. We have pictures and they also took pictures here in Helena at the dealership.

Ive never had to take it in for more than an oil or filter change. Its ten years old and not a single problem has come up. Im not a big car person. As long as my car works like its supposed to and I dont have to worry about it breaking down or costing me money, Im happy. My Honda was inexpensive to buy and, like I mentioned before, incredibly inexpensive to keep up.

I recently drove down to Florida to visit my sister in my 6 month old 2016 Honda Civic. Once I reached Orlando, all of my warning lights turned on and my car stalled. I had it towed to Holler Honda on Semoran Boulevard Thursday night. It is now Saturday MORNING and I have not heard anything regarding my car or even getting a loaner. I have called Holler Honda TEN TIMES within these two days and each time Ive been placed on hold and transferred to a line where they are insistent on taking down my name and number to give me a callback. Unfortunately they never do call back. At this point I would love to leave that car that costs me $500 at the dealership since its such a freaking headache!!

I have put new rotors, brakes, and calipers two years in a row. Ridiculous!!! When I call they just say We will fix and a huge charge. There is a defect in this car. Im not the only one who has complained.

I bought a new car Honda HR-V 2018 at Honda auto plaza mall (Nostrand avenue in Brooklyn). I dont know that is going on but this car has been giving me so much problem. This car stopped with me in the middle of road. Sometime the steering wheel just locked when I am driving and the dash just went black. I brought it to Honda but nothing got done cause it is still giving me the same problem. They want me to keep driving it like that cause they cannot figure out the issue. I left the car with them until they can fix it. If you love yourself and your family do not buy this car. I cannot keep risking my life and the life of my family driving that car. I could understand if I bought a used car but I bought a new car. Hope this review will help you in your decision. Please see video.

My 2008 certified used Honda Accord (SDN/4 DR, EX-L) was hit hard from the front left side and none of my airbags deployed. I was at a stand still (at a stop sign), the fast oncoming vehicle crashed into me causing me to skid 10 feet, knocking my front bumper off, shattering my windows and I have been told my front axle is broke. The Oklahoma Highway Patrol recommended I file a complaint since none of my airbags deployed.

I leased a 21 passport with my husband last month from Honda. The sales team was great, price was good and team was friendly -unfortunately this car has some issues! I don’t blame the dealer. I blame the maker (Honda). Since we bought the car I have been driving it back and forth to work and with my son. After a car wash one day I had noticed rust behind the wheels. I told my husband about it he said it wasn’t like this when we bought it. About week later I started to notice a weird feeling when driving so I gave my husband the car to drive. After him driving it he feels it has some transmission issues. Between that and the rust he was super pissed. He contacted Honda hq and brought it for service. The manager was super helpful and nice my husband said but unfortunately after the visit the rep that came from hq told us the car is normal! I’m sorry rusty/not proper functioning transmission is not normal. I am very unhappy that I do not feel safe to drive this car and now every month I have to pay for something I can’t even get behind the wheel. My husbands friend has the 20 passport. No issues. No rust. No transmission problems. Why is this the issue with the 2021? Issues after a little over a month of ownership not a good look. Awful job Honda!!

Hello, I visited Metro Honda service center on 4/8/2019 for regular services. They change oil in my car on 28,503 miles and my current miles is 30,245 so just after I drive 1742 miles my cars oil life is 60% left. Actually when my car was on 30,000 miles that time I found that my cars oil life is now just 60% left. I clearly feels that this service center done something wrong with my car because as per my research I know that Honda Civic 2016 Ex-T model have synthetic oil and that have normally life of 7500 miles. In my car already 40% oil life is finished so I will get oil change soon around at 31,500-32,000 miles (from now after 1500 to 2000 miles). Every time I go to this service center and they are only the people changing oil in my car when this time I went there that customer service representative asked me that, Why are you just coming here for oil change and and why tire rotation and other services you are not giving us to do it here. I told them because they are charging too much money and not doing proper services so then customer service representative told me that, then why do you came here for oil change, go to the another service center who ever is giving you cheaper service, and that time I didnt give him any answer but I feel that this is not the right way to talk with the Honda customer. I am using Honda car because I have trust on the company. I strongly feels they did something wrong with my cars oil that why 40% of oil life finished too much early and previously I never seen that my oil life reduce this much faster. I am using my car daily. I have another same model car that is also 2016 Honda civic Ex turbo model and same silver color but that car I bought from another dealer and in that car also I drive same mileage and still in that car I change my cars oil around at 6000+ miles every time. I have trust on Honda that why I am using two same model of cars because I am driving it everyday. So I want refund for this oil change and also I want proper service for my car. I clearly feels that Metro Honda from where I bought my car and there I am going every time for oil change they did something wrong. Also, one more thing I would like to describe here that is before around 10 months ago at this service center they found that in one of my cars back side tire due to manufacturing fault there was something wrong with the brake and that they found after 2 years and 3 months after I drive my car for 24000 miles around. This is the thing which is risky for someones life. So you can imagine how much great services they are providing to the Honda customers.I want you to know that this is not a good business practice where they didnt behave good with the Honda customer and not giving them proper service. Please take some strict action on this and I want a clear justice for my car. Please fix my cars oil life problem. I hope I will get back very soon from the Honda Company and please solve the issue in my car with the oil life. -Harsh

Bunch of liars and misrepresentation. They try to switch representatives and their stories to drag on the situation. I have been a loyal Honda owner for many years. This will be my last Honda. We bought a brand new 2018 Honda Odyssey Elite. It has many many problems.

I live in Baraut, U.P. and I purchased a Honda Activa from Subhan Sai Honda Najafgarh in Nov. 2011 (no-**). After 10 days, there was a problem with that engine and I informed our nearest dealer in Baraut but there was no action taken by that dealer. After that, I informed Mayapuri Honda dealer (because my local address is near, by Mayapuri). But after 15 days, that dealer had taken action and he changed some parts of the engine and I paid 3000 Rs for that. Now, again, I am facing the same problem and my Activa is at my home (Baraut). The local dealer is saying, I will not do anything; you will have to take it to the same agency where you purchased from. This is very difficult for me because I am working in Gurgaon. How can I take it to Najafgarh from Baraut? My concern is that if there is any problem, then the local dealer should take the responsibility as he is a family of Honda.

Owned a Harley full dresser for many years. It was fun to ride but maintenance was a bear, constantly repairing, tightening bolts, hard starting so finally parked it and bought a Honda. Rode the Honda for several years then parked it for lengthy time. Eventually pulled it out of the corner, charged the battery, put fuel in it and it took off on the second try. Very little maintenance needed and more than got my moneys worth out of it. Eventually sold it moved to the mountains and took up riding horses.

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!

The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!

I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????

Honda Civic transmission failed. Well maintained car with 107K mileage on it and its transmission failed yesterday. I thought Honda had the name for being the reliable car and last at least 200K miles. Customer service was not interested in helping me anymore. I see a lot of online discussion about Honda failed transmission issue.

I have been looking all over for a red 2022 ridge liner rtl-e truck. So I contacted several local dealers and put it on the web too. Last night got a call from a sales man Mark from Venice honda and told me that he just got in a red ridge line and if I was still interested, I jumped at the chance. We agreed I would come in at 1030 the next morning and that no one had an appt that was interested in this truck. He even told me he would grab the keys to this vehicle so no one would grab it before me, on the way down there (90 min drive) in a torrential rainstorm got a text from him if that I was still coming. I replied right away that I was going to be there on time, I also got two phone calls. One from Kyle the manager to see if I was coming and replied yes, I was very excited only to get there for my appt. Saw the truck in the lot and a couple were looking at it, I asked mark if that was the truck, he replied yes but that the couple I saw put a deposit on it.So all this trouble and he was lying to me, then he proceeds to try and sell me a pacific pewter ridgeline, I told him if I wanted that I wouldn’t be looking all over for this particular truck, I was so angry at this point. When I checked their reviews I read that this practice was quite common with this dealership. So I drove 3 hrs in a terrible storm to be lied to. I think people deserve better than this. I understand car dealerships dont have a stellar reputation but to get someone to drive 3 hrs for nothing but try to drum up a sale, I will never buy a honda again, I have owned 4 different Honda’s.

We were denied warranty coverage by Honda America since they claim we did not follow the correct procedures for towing as outlined in the manual. I followed the procedures each day we traveled but they still denied coverage. Has anyone else suffered this injustice? Consequences - we are out of pocket $ 6,400. The dealer in New Orleans that did the work is Premier Honda.