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Honda Automobile Model 2020 Honda Passport
2020 Honda Passport
The 2020 Honda Passport is a midsize SUV that blends rugged styling with practical features. Here are some of the key features of the 2020 Honda Passport:
1. Performance:
Engine: 3.5-liter V6 engine.
Transmission: 9-speed automatic transmission.
Power: 280 horsepower.
2. Interior Features:
Seating: Spacious seating for five passengers.
Intelligent Traction Management: Allows the driver to select different modes for various road conditions.
Tri-Zone Automatic Climate Control: Provides separate climate zones for the driver, front passenger, and rear passengers.
3. Infotainment and Connectivity:
8-inch Display Audio Touch-Screen: Infotainment system with a touchscreen interface.
Apple CarPlay and Android Auto integration.
Bluetooth connectivity for hands-free calling and audio streaming.
HondaLink: Allows you to connect to your vehicle from your smartphone for various features.
4. Safety Features:
Honda Sensing: A suite of safety and driver-assistive technologies, including:
Collision Mitigation Braking System (CMBS)
Road Departure Mitigation System (RDM)
Adaptive Cruise Control (ACC)
Lane Keeping Assist System (LKAS)
Multi-Angle Rearview Camera: Standard on all trims.
Blind Spot Information System (BSI) with Cross Traffic Monitor: Available on higher trims.
5. Exterior Features:
Hands-Free Access Power Tailgate: Available on higher trims for easy access to the cargo area.
Roof Rails: Practical for carrying additional cargo.
6. Off-Road Capability:
Intelligent Variable Torque Management (i-VTM4) AWD System: Available on all trims for improved off-road performance.
8.1 inches of Ground Clearance: Enhances the vehicle's capability on rough terrain.
7. Cargo Space:
2nd-Row 60/40 Split-Folding Seats: Allows for versatile cargo and passenger configurations.
Hidden Storage Well: Provides additional storage space in the cargo area.
These features may vary depending on the trim level and optional packages selected. As always, it's recommended to check the specific trim and options of the vehicle you're interested in for the most accurate and up-to-date information.
Manufacturer: Honda
MODEL: 2020 Honda Passport
MSRP: $39095.00 USD
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Honda Automobile Error Codes, Honda Motorcycle Error Codes,
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Honda Automobile Troubleshooting, Honda Motorcycle Troubleshooting, Honda ATV Troubleshooting,
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Honda Automobile Model 2020 Honda Passport
When I brake, especially going downhill, the steering wheel starts to shake. I have driven the car for only 21,000 miles - Accord 2012. Also, the driving seat is very uncomfortable. At times, when its summer, the AC smells like something is rotten. Is there something that Honda can do to replace or fix these problems?
My 2008 certified used Honda Accord (SDN/4 DR, EX-L) was hit hard from the front left side and none of my airbags deployed. I was at a stand still (at a stop sign), the fast oncoming vehicle crashed into me causing me to skid 10 feet, knocking my front bumper off, shattering my windows and I have been told my front axle is broke. The Oklahoma Highway Patrol recommended I file a complaint since none of my airbags deployed.
Well let me start by saying Honda has been my go-to for many years, 14 Honda automobiles, 10 Honda motorcycles, 6 pieces of Honda outdoor power equipment. I must say though the last 2006 Honda Civic that I purchased with 64K miles has bittered me after having to put a motor in this car for a problem that Honda knew they had but refused to stand behind it. After some minor research I have discovered Honda had a major engine block casting problem between 2006-2009 in the civics. I think a recall would have been a better choice for Honda owners rather than a lousy extended warranty period. Honda informed me that I was just out of luck, after all the car does have 64K miles. How much more were you expecting? It was very misfortunate for me as I bought the car privately. What was even sadder is that I am really convinced that the people who sold me this car knew there was a problem, they possibly received the same great customer service from Honda that I did. VERY POOR HONDA MOTOR COMPANY. THE SAYING GOES ONE UPSET CUSTOMER GOES FURTHER THAN ONE HAPPY CUSTOMER!
I leased a Honda in 2013. In March 2015 I traded the Honda in on another car. The dealership obtained a payoff from Honda Leasing. The payoff check was sent to Honda. They cashed the check and sent a free and clear title to the dealership. 6 months later I get a bill for $280 property taxes. They got their payoff. Dealership got a free and clear title. I dont owe them anything, hence free and clear title. They are now turning me into collection agency because I wont pay them. Looking through my papers, they sent me a refund check 2 months after they released the title. Anyone else have this problem? What did you do?
Im angry about the clear coat peeling off my car. This is not Normal wear and tear or all cars would have this problem! I park my car in the garage but the clear coat was still damaged. I believe that Honda should cover this defect!!!
My 2019 Honda Civic, brand new 3 weeks ago, has been in the Honda service department 7 times for the same problem. The low tire pressures warning light goes on after 2 days driving out of the service department. I have been given 7 different explanations & as many attempted repairs... Down to new tires. The problem is still NOT resolved. I bought this car for my teenage daughter because of its purported reliability & safety. The last time it arrived to the shop with a flat tire due to “manufacturing defect”! 1 of the 4 tires was replaced. Today they are saying a 2nd tire needs replacing. Would you allow your teenage daughter to drive this car? I am extremely distressed and she has spent more of her college summer break waiting at the dealer! This situation meets the trifecta of the LEMON LAW criteria. This vehicle is unreliable & downright dangerous.
I bought my car a year ago, and I have requested the salesman not to pay for any services and requested him to give me the top-up. Today, when I took my car for new brakes, they told me its not included in my service plan. I had a very bad experience with the dealership.
My Honda City car developed problem in the driver side door handle lock. The car was sent for servicing and the repair of the door lock at the Joshis Harmony Honda, Chandigarh. I was told that the problem has been solved but the problem reappeared again after few hours. Next day, I contacted the service center but the adviser was not ready to accept the fact and I am still facing the problem.
I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.
If you are a bike lover you must have heard of the CB1100F that hit the roads in the era of 1983 and stole millions of hearts with its ravishing looks and mind blowing performance. My new Honda CB1100EX has same legendary design of that heritage bike. The design will take you back to few decades back and I love that feel whenever I am on my cherished bike for a ride. The heavy weight bike will surely compliment a man’s personality in best way. I bet the weight of the bike must be more than even Harley-Davidson Roadster 1200.One con of this bike is that you might find it somewhat tough to change the direction while you are in a hurry. Obviously few more such minor issues are there. But that is with every other bike that you may select. But for a seasoned rider like me this is the perfect bike that I am fond of.
Honda SCAM. I received authorization (case # **) to rent a vehicle due to driver side airbag recall on my 2007 Honda Ridgeline. Honda would pay up to $35 per day for the rental. I was told by Honda that all I needed to receive reimbursement was a copy of the contract and a paid receipt. I furnished the necessary paperwork but Honda refused to pay. The Honda handler “Gary” stated the receipt was might have been for some item other than for the vehicle rental. I asked to speak with his manager and he said that ain’t going to happen!! I had the manager of the company that rented the vehicle, NeSmith Chevy Buick & GMS in Jesup, GA fax more proof of the rental contract and receipt but Honda still refuses to pay. It appears to me that after multiple attempts to get reimbursement that Honda is indeed not going to reimburse me for the vehicle rental for a total of $378.00 including tax. I assume that it is Honda policy to scam as many people as it can to help with the airbag expense.
I have a 2010 Honda Accord 4cl and have over 99,000 miles on it. I have brought my car in and also called the Dover, NH location. My car is using more than the 5qt. oil amount when I get my oil changed. Your employees response, I could pay for an oil change and maybe be reimbursed; However, if it is more than a quart over a 1,000 miles they wont pay for it. So, basically Honda is aware of the problem and is bullying customers! There is a recall and an extended warranty. I showed them the paper I received from Honda about the pistons sticking etc. My car is starting to make a noise also when it starts as well. I need it fixed. No one should have to go back several times to have an issue fixed. Just like the airbags! People are dying and your company should be fixing these issues. I have been very nice and patient. Your employees, NOT!!!
I have a Honda CRV 2012, since July 2012. Currently 66,000 miles. Since last summer Im complaining about a vibration. After I pay the evaluation fee, the diagnostic was I have to replace brakes. I did, and the problem persisted even worst right now. I took the car to an independent mechanic and the diagnostic was the transmission is broken. To add insult to injury I had Honda put a remote start on my car and I cant even use it because it kills my battery.
Honda customer service and Jazz/Fit the worst. Parts fall apart like no other car I have ever owned, and dealers acknowledge the faults but Honda turns a blind eye. (Wear and tear - a year after the purchase in the first case of the same issue!) Being reviewed by Consumer Affairs, wouldve hoped for better. Toyota or Subaru for me.
At 13,000 miles, I detected oil leaking onto my parking space. The dipstick indicated the oil to be 2 quarts low. My Honda dealer did not respond to my concerns via e-mail. I went to the dealership where the service department topped off the oil. I said it appeared that the plug was not secured properly when last serviced there. My leak improved but seemed to continue. Another e-mail was ignored. I traded for another brand.
I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.
Last month, I cant remember the exact date, something has happen to my car. My son, 7 years of age, named, Muhammad Afdhal **, while playing with center rears seat belt has accidentally squeezed his stomach. My husband had tried to loosen the seat belt but unfortunately it further tightened his stomach. The situation at the time was so tensed because I can see my son facing difficulties in breathing. Two peoples around who were trying to help my husband said that we have no choice but to cut the seat belt. Without further delay, my husband ran to the nearest petrol station for cutter. Luckily, he managed to get it and straight away cut the belt. My husband managed to rescue my son but it became a nightmare for me because your service center had informed me that Honda is not liable to replace the belt. In other words, I have to pay by myself.
Ive enjoyed my 2003 Honda Odyssey as a family car and also to haul garden materials. The seats are comfy and the overall driving experience is good. My main complaint is twofold. First, it gets only about 16 miles to the gallon around town/18 on the freeway. This is pretty poor by any standards. And second, the clear coat on the dark green paint job has failed; this began within 8 years of purchase. Large portions of the horizontal surfaces have peeled off, leaving a white residue, while the vertical surfaces still look very nice. I see other Odysseys around town of the same vintage and they all have the same problem. And a quick look on the web shows that this is a massive problem. I am looking forward to buying a new car soon but will not be buying a Honda due to the paint problem. Its a shame really as the car has performed well.
My mechanic noted that there was something wrong with my CVT automatic transmission around 35K miles and recommended I take it into the dealer asap, which I did. After a number of visits and a lot of runaround, they rebuilt the transmission. At around 75K, it started showing signs of failure again, and unfortunately, this time I delayed until it had around 95K on it, thinking the extended 100,000 mile warranty on just this problem would cover it. No such luck, since it was 100K or 7 years, and as an early adopter buying the car in the fall of 2002, I was 1 or 2 months beyond the 7 yr limit. The dealer offered me no hope and backed that up by getting me rejection from the regional manager. Calls to American Honda fell on equally deaf ears. Car shakes - violently on hills - when starting from stop since faulty transmission basically has no start up gear. Probably used a plastic motorcycle part or something, who knows. Bottom line is, after driving this piece of junk that never got close to the advertised mileage, I regret ever buying a Honda and never will again. I know some, maybe most of their cars, are fine. Then again, I have friends with an Odyssey that had a similar problem with transmission failure 2x under 100K. Never again. Dont buy Honda, simply because they choose to not stand behind their products. Too bad - another corporation ruined by greed and short-sighted behavior. Im about ready to trade it in for $1,000 or whatever I can get and buy a new Ford Focus.
The Honda CB 1100 EX is one such bike that I had no intention to buy. It was all when I came across this beautifully designed retro-styled beast at my friend’s house when I decided to book a test drive of the same. Talking of the style of the bike, it is nothing less than a royal cruiser with styling that any 90’s kid would love. However, it’s only the looks that are old! In terms of its performance, engine, and functionality, the bike is a beast of the present. Simply love the bike!
2019 HRV Have been happy with it. Infotainment center has always given me a problem. When turning on right blinker Apple car play turns off. Using steering wheel to change display doesn’t work. Constantly lost signal in middle of driving for no reason. Brought in more than once to fix it and all they did was reset it which only made me have to reset stations. Now nothing works on the system. They have no idea how long it will take to get entire audio system back in stock. So now The car I bought to have Apple Car play and maps does nothing. Can’t use phone charger. Can’t use Bluetooth. Nothing but a blinking H for who knows how long. I feel like I have not a full car. Finally ready to go on road trip and the things I bought for safer trips and doesn’t work. Bought the touring for all the infotainment and now have nothing. Paid for infotainment and now have nothing with no end in sight. Would not buy again because of this. Would sell now but wouldn’t get moneys worth because of it. 2019 HRV not worth it if you want a working radio or car charger or map.
Honda is a great car, but it lags behind many other SUVs in the area of safety. My 2019 has some safety features but they are unpredictable and touchy. I am reluctant to use them, for example, the speed control does not pickup the car in front of you until very late, scary! It also does not have pedestrians detection in front.
I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they wont give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They dont even have the spare parts of the vehicle.
Im your customer from Malaysia Kuala Lumpur. I buy Honda City car dated 08/08/2017. I need to make complaint because my car Honda City driver seat chair is problem, when I asking for check about 3 month, then the services company change new for me. But until now the problem still have, why the services company cant solve my proplem, when Honda staff recommend me to go another one car services center, when I call the services center, the Malay girl told me, because I am not a regular customer so I cant get appointment from their company, and I need to wait after DECEMBER 18 just can make appointment for checking my car. Can I ask you, if in few month accidentally I can appeal to court. I hope you can helping me solve the problem. Thanks & Regards.
My 2013 Honda CRV has only 19000 km on it. It rolls backwards a few feet whenever it is in park.
Since my car was new. At 300 miles, I discovered all the fluids were below the recommended marks. The car was never PDId and Honda acknowledged this. At 600 miles, the power steering and engine have been vibrating/making noise. Honda inspected my car several times and it was not until the car was over 2000 miles that they decided to replace the power steering pump. The vibration, they said it was all fixed and done. Honda was supposed to re-inspect the car in early February 2012. I am still waiting for a call from Chris, my case manager.The car is still vibrating at idle; the power steering is still making noises and also vibrates. Front suspension, which was also a problem at 300 miles (according to the dealer who tightened bolts) is still making noises and vibrates. This is a brand new car, and now, at little over 6000 miles, I am ready to get rid of it and take legal actions against American Honda. I have all the documentation from each dealer/mechanic visit.I also have all telephone conversations with Honda (I work in the customer service/hospitality industry and I cannot switch this off for Hondas case manager) and I am scheduled to have a specialized engineer inspect my car for faults to pursue legal actions. I feel unsafe driving my car to work everyday. I am very frustrated and disappointed with Honda and it makes me very sad that simple communications are not even happening between Honda and me.
Owned a Harley full dresser for many years. It was fun to ride but maintenance was a bear, constantly repairing, tightening bolts, hard starting so finally parked it and bought a Honda. Rode the Honda for several years then parked it for lengthy time. Eventually pulled it out of the corner, charged the battery, put fuel in it and it took off on the second try. Very little maintenance needed and more than got my moneys worth out of it. Eventually sold it moved to the mountains and took up riding horses.
Let me start off by saying I absolutely love my car. I was driving down the road and hit a small pothole just like everyone else and all of the airbags deployed for no reason rendering it inoperable. I had to pay to have the car towed and I will have to pay for it to be fixed and I did nothing wrong. This s absolutely absurd.
Great car! I have had it for 4 years now and I dont regret the purchase. Beautiful car! Comfortable! Roomy! Great family car! Perfect for vacations or just a ride around town. Love all of the extra features! Its the nicest vehicle Ive ever owned. I would buy another one in a heartbeat if I could afford it. Please give me money so I can purchase a new one. I like the CD player, sunglasses holder, storage options, interior color, exterior color, adjustable side mirrors, adjustable rear view mirror, fold down back seats, Leather interior, heated seats, sunroof, navigation, backup cameras, Bluetooth stereo, and alloy wheels.However, I dont like the fact that there is no DVD player option. I wish it was easier to sync phones through the Bluetooth technology and that there was climate control in the back seat. I also wish the car washed itself. It is 2018 and I cant believe that type of technology doesnt exist. I dont like having to pay to update the maps on the navigation system.
The Honda brand is been a long time reliable ride for my family. I have 4 Honda Civic, Honda Accord, Honda Odyssey, Honda CR-V. Most reliable ride over all handling Power Ride and Maintenance Safety Features Radial Tires Engine Design for power to haul 8 people for family members with kids for school rides soccers playground and other Various track and field’s events as well for Going to the Beach and Family Vacations to Florida Disney Land etc.
I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a local dealer. Last year, I noticed IMA amber light. I tried to visit the official agent, who refused to accept it since he is unable to fix electrical problems in hybrid cars. I was forced to go to local people who replaced the IMA battery twice till now and Im still having the problem. I really like Honda cars, but I am fully disappointed. Can I find a solution?
This is in response to the gentleman who had to replace the rear brakes on his wifes Accord. There was a class action suit filed in which Honda agreed to pay. I had the same thing happened on my ‘09 model and they reimbursed me for the full amount of the repairs after I submitted the receipts. I believe it was up to $150. The payoff does not come from Honda—it must be done thru the administrator of the suit.I have just purchased my second Accord EX-L and couldnt be happier! I had the first for three years and I just picked up the second one last night. I have been very pleased with the quality of the car. I had absolutely no issues with the ‘09 model and I am hoping my luck holds out with the 2012!
My son was in an accident on 1/16/12, got hurt, went to the hospital. He has a 2003 Honda Polet and hit the car in front. A lot of damage was done to the car and it was a 3-car pile up. He was hurt - all of his mouth and head. I want to know why the air bag didnt go off. He was driving at the speed limit of 40 and sneezed for a split second, and found himself behind the car in front. Please let me know why the air bags didnt go off.
Door locked jam on driver side of door (only lock channel) on car has been replaced by Union Park Honda service department in the years of 2013 and 2014. I called to have lock replaced and was not informed that there will be charges for replacement of lock and repairs. Service representative by the of ** said that the warranty only covers 12,000 miles. Unfortunately they will have to charge me. He then stated that he had done some research and found that he was told that the lock/locks are FAULTY in certain model Hondas!!! If so why wouldnt Honda replace the door channel/channels with a more sufficient part for their vehicles. I AM A VERY VERY DISSATISFIED CUSTOMER.
Always had Hondas. We love their reliability. Wish the Pilot was less expensive, thats a favorite. Had a Pilot for years but I had to retire it. We now have a Civic and an Accord. Only problem with the 2016 Civic was the air conditioning but Honda is reimbursing customers for this.
My son purchased a new 2013 Honda CRX from Colby Honda, Northridge, CA. When he took his car in for the last service they impounded his car for what they said, a period of about two months. Further, they told him he would not receive his car back until the airbag is replaced or he signed a waiver releasing Honda from any liability for damage or injury caused by the faulty airbag. The dealership did provide my son with a poor quality 2002 loaner car that had 100,040 miles on the odometer. Last week he took a trip and the cars engine warning light came on.In the meantime my son is making the monthly payments for his impounded Honda CRX. He tried to contact Honda Corporation and was referred back to the dealership. The customer service person at the dealership was rude and not helpful. I believe Honda should provide its customer with a loan car that is at least equal to the car he is making payments on or waive his scheduled payments until they return his car. The airbag problem is the responsibility of Honda, not the customer. I would assume numerous other customers are dealing with this same issue. In the meantime, Honda continues to sell and deliver new cars that must have compliant airbags. What can be done to correct the problem?
I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.
I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!
Last week, I gave my Honda Stunner in one of the service center (Vahini motors, Kollam, Kerala) to correct certain complaints in the engine. I bought my bike just 8 months back, but I got an engine complaint. As they said, I changed an engine part (gasket) but still there is an unwanted noise while accelerating. Also, they had not corrected the RPM meter. All the services, that is the first four services, were done correctly. Looking forward for your reply.
Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!
I have called Honda customer service numerous times with regards to my airbag light permanently remaining on. I have verified with several mechanics, that apparently, this is a faulty seatbelt buckle that needs to be replaced. When I mentioned this to Honda, they advised me that they may be able to assist with something. They wont mention what that something is, and on the condition that I take my vehicle to a Honda dealership for confirmation.While I can appreciate the fact that Honda has to verify this, I dont believe I should have to pay over $100 just for a technician to verify what they already know to be an issue. This should actually be recalled by Honda. I have 3 colleagues that all own Hondas and we all have the same problem.When you contact Honda, asking if this is part of a recall, they deny it. What will it take for Honda to take ownership and replace these faulty buckles? Does someone need to die?
I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!
The car suddenly started using 1 quart of oil every 750 miles. Then it just died in the middle of nowhere. After an expensive towing bill, the dealer replaced the spark plugs. But the car still consumes too much oil and will die out in the middle of nowhere again, so I dont drive the lemon.
I would recommend Honda for its reliability, durability, minimal repair if regular maintenance is followed. The ride is comfortable, not overly tiring during long trips, have ridden from Chicago to Orlando and returned, I even followed Route 66.
After my accident and insurance inspection, there were four to five damaged parts which were to be replaced (caused due to accident) and was told that within seven to ten working days, I will get the car back. I have been waiting everyday but things seem to proceed further.Today, after three weeks of continuous chase, I finally get an answer from Ayub ** (General Manager of Hall Mark Honda) that the spare parts are still not available and will let me know by tomorrow for the exact status. Ayub also mentioned that I may also put up a complaint on customer care. Today, I have made a complaint to the Customer Care--my complaint number is **.In the beginning, when we were to give the vehicle for servicing, why didnt they check with their big company for the spare parts prior to giving commitments to us? I require my car for commuting to work on a daily basis and with such delays and poor service, it is really not worth buying a Honda car.I have gotten sick and tired with no correct feedback, following-up with the branch, and getting atrocious responses like, we shall get back to you in two hours or the responsible person is not available. I really think that Honda is testing our patience. Such inadequate service and inefficient staff! We will no longer seek or expect any help from your branchs disinterested individuals, who seems to be highly skilled ** jugglers.Kindly consider my dissatisfaction and disappointment with such useless services and try to solve my query soon. It is suffice to say that I have now given up on my futile and foolhardy quest but I still hope to receive some kind of service from you. I am awaiting immediate response.
2015 Honda Accord - Corporate office does a terrible job responding. They sent me a survey regarding my experience with local dealership (which was very good). Unfortunately it took so long to finish the survey I abandoned it. I called regarding a question as to how to pair my iPhone, I got a recorded message that said press 1 if I want to leave a message. I pressed it five times and wasnt able to leave a message. Finally, like the experience mentioned in the above paragraph, I gave up. My question never answered.
Okay, I was a very, very firm believer in owning a Honda. My entire family literally is driving one or has owned one. Even a lot of my extended family and I always vouched for them when people asked about my car. After I found out about the recall in June of 2016, through my sister mind you, I immediately wondered why I was barely finding out about my airbag recall now when someone people had known months before. Later that day I went onto the website to punch in my VIN number and check to see if my vehicle was a part of the unlucky bunch. Unfortunately, it was and my passenger bag was the airbag up for recall. And it just so happens that my boyfriends Honda, which is the same make and model as mine but a year newer, had the same passenger airbag recall as mine.So I called to speak with someone. They gave me the same bit as everyone. You can still drive it. Just dont have a passenger. But I did try to explain my boyfriend had the same problem and if we could just get one alternate transportation vehicle because we are not about to take two separate cars to the grocery store, out of town, or anywhere else that requires us to carpool. They just gave me some ** excuse that there was nothing they could do. For now I should avoid having anyone sit in the passenger side. They suggested I would be fine because my airbag shuts off when no one is in the passenger side and I tried to explain to them MANY, MANY times that my light doesnt turn on to indicate that my airbag is off and of course, same thing goes for my boyfriends car. Of course, that made their ears perk up and I finally got their attention. Or so I thought.Long story short, I called another 15 times, give or take. Every time I got the runaround and no one could help me. Its now the middle of August and someone has FINALLY returned my call regarding this and wouldnt you know it, Ive been denied alternate transportation and they will just order me the part to have my car repaired. Who knows when that will even be. Of course, I may have to pay out of pocket for the defective off switch on the airbag so that was some GREAT news to hear.Regardless, fixing my passenger airbag off switch doesnt fix my problem at all. Both me and my boyfriend have the same car with the same problem. We live together and have NO other means of transportation when we run errands or go out of town. The fact that Honda is just going to take a chance with mine or my boyfriends life is just remarkable. Thank you Honda for showing me your true colors. I will NEVER, EVER purchase another Honda again and I dont plan to refer people to your business. I do plan to tell people of my experience with your company and how youve handled this recall. My recommendation, dont buy a Honda. Avoid, at all costs, purchasing a Honda. Worst customer service of the year. Honda, you are all cowards and I hope you get whats coming to you.
I have put new rotors, brakes, and calipers two years in a row. Ridiculous!!! When I call they just say We will fix and a huge charge. There is a defect in this car. Im not the only one who has complained.
On their Customer Satisfaction Survey, I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery of the highest level of service. The lack of response contradicts this statement.
On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it’s not working out. So what are your suggestions, please? It’s about a week now.
I have had my 2009 Fit since 2010 now with 67K miles. Put snow tires on and handles much better. Every few months, winter and summer, the climate control all setting has mold - can tell because of the horrible smell. I have gotten very sick, now I open the windows (not what I want to do!) and shoot bleach into the vents. I have changed the air filter multiple times, it is not the air filter. This is a poor design on Hondas part - there is a complaint on the FitFreak board. This is a health and safety major flaw and I am frustrated and disgusted. I have owned multiple cars and used them the same way. This is the first car I have ever had with this severe problem. Id love it if honda made things right but I know they dont give a crap.
Windshield was cracked and has chips in it. It was not repaired, dealer said it was repaired. The chips are still there and the headlight on right side out of alignment. Dealer said it was fixed, it wasnt. I had a different tech at the dealer look at the light, and he fixed it with in 5 min. The main issue is the air temperature between the dash vent and floor is greatly different. The dealer said it is normal. When I picked up my car, I was told I could compare my car to another which I did. The air temp in the second car was I feel it should be the dash air temp and the floor temp was the same temp. The tech also agreed there was an issue. My issue that the dealer is saying things got fixed but really they didnt. What’s up with Checked Flag Virginia Beach, VA.? I will be talking to Checked Flag on Monday, 01 30 2012 about this issues.
Paid over $800 for tires and alignment and after I drove off I realized I had to force the wheel to the right for it to stay on the road. Then to test it I let go of the steering wheel multiple times and it immediately pulled to the left. I called the service department three times to speak with the man who oversaw my service, he didnt answer. So I made a u-turn and returned the vehicle. He did a test drive and came up with new terms to explain why its pulling and blamed it on the road. Three different men drove the car three different times on the main road including the technician and claimed nothing is wrong with the car. They refused to service it or even take a look at it. I told them not to drive out my gas and my mileage. They still took the car anyways and drove it around. The manager asked at first I said no then yes. He also did everything to try and keep the car on the road but still refused to service it or replace the gas in my car. As he was testing the car he was raising his voice at me saying its the road the car is pulling because of the road. I will never ever return to any Honda dealer to service or purchase a car. They are a bunch of criminals running a business.
Im going to sum this up as quick as possible. We bought a car in January of 2016 and it started to smell in March. Well me and my girls got sick and this smell wouldnt go away. It was in everything and we had to get rid of a few things. So I took it into the dealership on 4/20 and they said theyd get it cleaned up and back to me... Well its now 6/23... which is 6 months later and I still dont have my car! Yes there was a leak in the back that they couldnt find so they sealed up the whole back end. Then they found mold in multiple places, but Ive had to fit the whole way. Customer service is horrible at the dealership and at Corporate. We bought a 75,000 car! Brand new and we got sick! Mold can kill you. No one seemed to care, and all they do is pass the blame. No one ever returns calls or admits anything. They just blame someone else. And now theyre not wanting to give us the full amount of our loan back?! Im not losing any money from this! We did nothing wrong! We were sold a bad product that couldnt be fixed! And now Honda and the dealership are trying to jip us out of money?! Weve been making payments even when we dont have the car?!!
Beyond dissatisfied with horrible paint quality and worse customer service from Honda USA. I am awaiting a reply from consumer affairs with regards to my wifes 2014 Honda Accord, purchased new from Jim Coleman Honda in Clarksville, Maryland. My wife purchased the vehicle, along with an extended paint protection warranty (to protect the paint finish against premature wear, rust, staining, etc.), which covers the vehicle for 7 years from the date of purchase.In the past 6 months, we have taken note that the factory paint finish has begun to shrink and peel back from the rear window glass along the surrounding body panels. We notified the dealership, and they advised that there is a known factory defect with vehicles finished in Pearl White (my wifes paint color) and dark metallic blue, where this pattern has been observed. There are countless accounts of this paint defect online. Some representative web posts are linked below; There are many more... https://www.carcomplaints.com/Honda/Accord/2014/body_paint/inferior_paint_and_clear_coat.shtml https://www.carcomplaints.com/Honda/Accord/2014/body_paint/paint_peeling.shtml https://www.autobody-review.com/blog/what-is-happening-to-my-honda-paint-problems https://www.driveaccord.net/threads/paint-peeling-away-pics-included.544831/?fbclid=IwAR0rabgCs3mFj6yijicnLY4m2v_v00HGgNbyD2Fu898TA-kGuy_QDaT3qo0https://www.youtube.com/watch?v=SE3HLhHYh0wThere is even an entire Facebook group dedicated to raising awareness and seeking remediation to this obvious manufacturers defect: https://www.facebook.com/groups/389497225179056/. The dealer advised that they believed this to be a factory defect, and not a warranty issue and reached out to Honda, USA on our behalf. We were advised that resolution was reached with Honda, USA and they agreed to pay on a 90/10 basis (90% of the repair costs would be paid by Honda; we would be responsible for 10%) and we were asked to bring the vehicle in to a Honda Certified Repair Facility (Chandlers Collision Center in Columbia, MD).We brought the vehicle in to the recommended shop, and while we were able to obtain a repair estimate, the shop adjuster began scraping at the paint (causing further damage) which left an extremely unpleasant feeling about the shop. When we asked to see samples of paint work they had completed, the adjuster showed me 2 vehicles on the lot -- each one worse than the previous in terms of color match, paint texture and body work quality. Further, we were advised that Honda would not stand behind this shops work, despite telling us that this was their shop of preference, deferring any quality issues with the repair to the repair facility policies.We advised Jim Coleman Honda of our desire to have the repair performed at another facility that we had located (also Honda Certified): Subway Auto Body in Gambrills, MD. We had the opportunity to meet with this shop manager/owner who was very understanding of the nature of the repairs needed, the process needed to repair correctly and warrantied workmanship integrity. We asked about having the repair performed at this facility instead, and were advised that Jim Coleman would look into this with Honda and get back to us.Weeks went by without any feedback despite numerous calls to both Honda and Jim Coleman, and finally I escalated the issue with Honda, USA. I received a call-back from Honda advising that we took too long to schedule the repair, and therefore they were no longer accepting responsibility. The Honda representative would not allow me to get a word in edgewise, despite pleading with them that the reason the repair was not scheduled was due to a lack of response in how to proceed on their end. They refused to listen, vulgarities were exchanged, and they refuse to address this matter. Subsequent calls into Honda, and we are seemingly black-listed from speaking with a representative.Bottom line, we have email traffic assuring us that the repair would be covered at a 90/10 split, numerous inquiries on how to proceed that went unanswered, and now we are left with a nearly $2,500 repair bill for a factory defect. The shop owner at Subway has also attempted to reach out to Honda on our behalf and they wont even return a phone call -- mind you this shop pays annual fees to remain an accredited Honda Repair facility, so this says a great deal for Honda, USA in general. Since the time when we first notified Honda of the issue, the damage has spread to the full surround of the rear glass and is continually growing larger. It is despicable that Honda refuses to accept responsibility and worse that their lack of customer service follow through has only delayed remediation.
I bought a 2020 Honda Pilot Black Edition. The electrical is crackling. The entertainment system (phone Bluetooth and radio) don’t work properly. Loud crackling in the windshield when driving. Honda does not know how to fix the problem. Also seen in new Passports. The dealership is trouble shooting on my car and had the vehicle 3 weeks. Buyer beware!
We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. Its not written.
Loved my 17 Ridgeline until I used it to tow a camper within Honda’s guidelines. Had transmission failure at 17k repaired under warranty. Same problem 35 mi later. Got rid of it.
I am not very happy with Honda as of today. A part of the front suspension fell out onto the highway apparently today. This vehicle was Honda certified but now I am finding out vehicle was apparently wrecked with is big no no. Just buyers beware that bullet proof Honda is no better than our old suppliers at Chevy and Ford. P.S. I am also being hung with $800 repair bill for something that is no fault of my operation of vehicle.
I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.
On Friday, January 11th, 2013, I left Massachusetts and drove up to New Brunswick, Canada which is about a 9-hour ride. Upon arrival that evening, I parked my car in the driveway and left it sit as usual overnight. Next morning, I unlocked the door and opened the drivers side to a smell of burnt plastic and smoke. Immediately, I noticed the dash info screen and GPS area was melted and realized my passenger side floor was burnt. The glove compartment was melted shut and all wiring was exposed.The windshield was completely smoked up and the ceiling too. I was immediately in touch with my local agent at the Herb Chambers Seekonk, Mass location and they were all pretty worried at the moment and requested that I buy a flight back to Mass, which I did with their approval and reimbursement authorization from Honda. My agent requested that I drop the car off at the local Honda dealership in New Brunswick and I returned back to Massachusetts the day after. My local Honda Herb Chambers has informed me that they will not help me and have requested that I return their loaner car which I also had to do.Remember that only 14 months ago I bought a brand new 2012 Honda Crosstour from them full warranty but they still have told me that I am on my own and that I have to deal with American Honda which has been a total nightmare. The car was shipped back on US ground and brought to Maine where the dept manager took a few pictures and looked over the damage but did not go in to the dash or look internally. I did contact this gentleman and asked him what he thought happened and he said that based on what he saw, it was clearly a faulty wire or condensation started fire due to the change in cold weather.I have since then tried to connect with several people at American Honda in Torrance, CA to try and help me and at least identify what really happened here but Honda has refused to help or further investigate or even acknowledge some sort of defect or internal issue with their brand new 2012 Honda Crosstour. This totally boggles my mind how a corporation like Honda could do this.Wouldnt Honda want to know what happened and how to fix this issue moving forward? They have no respect, no sympathy and they try to consider themselves as a reputable company? Honda America needs to do something so that all parties can be notified properly and if any further issues with the Crosstour can be rectified before further damage or even death occurs. If anyone knows what I should do here, please let me know.
I have to say that I was told that the Honda Accord was the car to get for reliability, value and performance. I bought the EX v-6 and soon found out that the front brakes are choppy every time you stop going over 30 miles per hour. Then the engine misfired at 43000 miles. That was the 2 cylinder that was later covered under the legal settlement with Honda, but my 5th cylinder misfired at 69000 miles and that was not covered. You are only covered for the first 4 cylinders and that really irked me because it cost 300 bucks for a new coil and spark plug. I am quite angry with Honda on this misfire issue and they seem to be ignoring what a real problem it is.
Worst brand new car I have ever owned. One year ago, I Purchased a brand new Honda HRV from a new car Honda dealer in Puerto Vallarta. To begin with the car which is supposed to be very easy on gas never gets more than 15 miles on a gallon no matter how I drive. Unless you drive on the most unblemished smooth as roads in the world this is suspension is terrible and incredibly bumpy. In less than one year the dashboard rattles like it’s a 15-year-old jalopy. The air conditioning does not blow strongly enough to even moderately cool down the car in warm weather. So far the dealership is offered to do nothing about the terrible gas mileage saying they’ve checked the car and it’s fine. I will be bringing in the car to correct the other problems but I have no confidence they will be fixed either. Honda should be embarrassed to have put out a model that is this terrible.
Hondas PHEV Clarity cannot properly charge at public charging stations, specifically ChargePoint with dual ports. It handles fine at home with a dedicated 30A charger. We bought the car to take advantage of an employee benefit of free charging (up to 3 hours), but the vehicle cannot sustain uninterrupted charging. Numerous attempts to restart charging will cause the vehicle to malfunction including inability to start the car. This will result in waiting for at least 3 hours to allow the system to auto-recover from the multiple plug-in/plug-out attempts. Issue has been diagnosed by a local dealer, but Honda is too slow to address the problem.
Love the Honda engine and ergonomics of the rider position. Replacement parts are very costly, but the quality of the build is outstanding. Overall a very reliable bike. Honda offers many models, but they will only sell them if the volume is sufficient. For example, the Honda ST 1300 is no longer sold in the United States but it is in Europe.
I was very frustrated. My new Honda City 1.5 S (purchased on 23.05.2011) was sent for a fourth preventive maintenance on 27.03.2012 on a check-all indicator, check aircon malfunction and check alarm triggered when the car locked at the dealer (Kah Motor’s job sheet **). After 6 weeks, I received a call on 08.05.2012 from my dealer that Honda reported there were four burnt spare parts (electrical boards) and were not under warranty claim! Then, I requested for an explanation on this warranty exclusion, but I still don’t have a reply till now! I need this matter to be investigated immediately.
I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????
This will be my 4th lease will Honda and I’ve never once had an issue until now. My air conditioning stopped working. I called Honda only to be told they can’t fix it because I am over the miles allowed (36000). After doing my research I have read there are thousands of complaints about this specific model having a faulty AC. Why hasn’t this been recalled yet? Clearly money hungry! They will lose a customer now!
VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!
I bought a new 2013 Honda Ridgeline at a dealership. Once I hit 1200 miles, the vehicle would not start after sitting for one or more days. I took it to the Honda dealership that I purchased it at in Uniontown, PA and was told nothing was wrong. One week later, the problem happened again and I again took back to the Honda dealer in Uniontown. Once again I was told they could not find the issue. The not starting had occurred approximately 5 more times. On the fifth time, I called the dealer and Honda customer service. I was told to have the vehicle towed at my expense and it was suggested that I was making the issue up and that I may be experiencing buyers remorse. Honda customer service advised me to take it to a different Honda dealer since I was unhappy with the outcome. I obliged and took the Ridgeline to the second dealer to be told that I had a defective battery. The battery was replaced and I went on my way. Two weeks later, the problem of the vehicle not starting happened again. I took the vehicle to the second dealer again. They ran a parasitic draw test and could not find the issue. They changed the battery again and sent me on my way. Three weeks later, the problem persisted and back to the Honda dealer. They said the battery, the third one, had been significantly drained and charged it. This did not fix the problem.When the problem persisted, I took the vehicle back to Honda. I asked the service manager to try something different because what they had been doing did not work. He stated that since the parasitic draw test could not find a draw on the battery that Honda would not authorize any additional test or repairs. I personally called the Honda customer service line and spoke with a regional rep who proceeded to tell me he did not have time to discuss. I asked for another representative and was told that there was not anyone else to speak to. I asked for his manager and explained that I had plenty of questions that I would like answers to. He told me that he did not have a supervisor. I questioned him on this, doubting his integrity, until he confirmed that he did have a supervisor, but he would not connect me to her or give me her direct contact information. I then asked what steps he was going to take to help me. He said that he was going to contact the service manager at Honda and discuss. I requested a conference call with the three of us and he said that he did not have the capabilities to do so. I advised that my cell phone had these capabilities and I would do the call from my end. At this point, he agreed to do the conference call from his end. He proceeded to tell the service manager that I would be bringing the Ridgeline in the next day, which all three of us had already known, got a bad attitude, said he was done with this, and disconnected the line. The next day I received a call from an unavailable number that turned out to be a different regional manager from Honda. This person proceeded to tell me that I had to work with the original regional manager and vaguely gave me answers to the five or six inquiries that I had. I asked if if I could have a different case manager because the first one was deceitful and she advised that she did not feel that he had lied on three different occasions and that I had to work with him. My vehicle is currently at the dealership and I am awaiting the outcome. I have record of my Honda Ridgeline being at the Honda garage on 11 occasions for the same issue. I also have notated dates on 8 other instances when the vehicle did not start that I did not take it to the shop. Needless to say, I am very unhappy with Honda, the dealership in Uniontown, PA, and the Honda customer service department. The service manager at that second dealership in Richeyville, PA has been very nice and empathetic to me, and has stated that he is doing everything in his power to help me, but his hand seem to be tied back to Honda for he cannot do any repairs without the proper authorizations.
I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.
Having owned 5 Hondas over the last 15 years, I can tell you this is NOT the same company it once was! Customer Service, WAS their strong point, and was upheld to a standard that surpassed the industry. NOW it is just MAINSTREAM... MAYBE EVEN WORSE! We are getting ready to purchase our new vehicle and it will NOT be a HONDA. Not because the vehicles are faulty... but because the service standards have fallen to a level of disgust and unethical practices. I hope this review gets seen by anyone that might be considering a HONDA for their next purchase. BUYER BEWARE!
My mom drives a 2007 Honda CR-V. Honda issued a recall for the drivers side airbag in early 2016 and, unable to replace the airbag, parked the car behind the dealer and issued her a loaner in February and March of 2016. After 2 months sitting at Honda, they brought her car home so it would be inside a garage while waiting for the airbag replacement. During this time, she had the house on the market so she could move closer to my sister and I as my father passed away. We were concerned that the car would not be available for the 700 mile move all along and expressed this to the dealer who told her she could drive the car all over the country, contrary to what we were hearing in the media and from the Honda itself about the Takata airbag dangers.The house sold and we immediately informed Honda (the dealer and customer support) that we would need a car to move to Illinois. I told Tanya at Honda Customer Support we would have to rent a similar vehicle to pack and make the move if Honda could not replace the airbag in the CR-V. After speaking with Tanya many times, I was told that that we would be fully reimbursed by Honda for the expenses related to the airbag replacement and that there was no daily reimbursement limit. We rented the closest size SUV available (Pathfinder) and packed it for the move. Three days before the move Honda called and said they would be able to replace the airbag a day before the move.I had to unpack the rental car, drive an hour to return it and take a cab back to Honda to pick up the car. We submitted the expense report for $1,292.54 for the rental, gas and cab to Honda. After multiple calls, a reimbursement check for $162.11 arrived, wrong address and wrong payee. It has not been cashed. Honda will not put Tanya on the phone and says now the limit is $32.00 a day. I have made it clear to them that I had asked her multiple times about a reimbursement limit before renting the replacement vehicle and that Tanya said no limit. Honda has blatantly lied and my 79 year old mom is out $1,292.54. I have spent months dealing with this issue. Since I asked Honda more than once about reimbursement rates before renting a replacement vehicle, my mom deserves every penny she spent on this debacle and an apology from American Honda.
I recently purchased a $30 Honda shirt (Made in Taiwan) from the apparel store. After one wear, the material was easily altered (for better lack of term). I returned it, received an in store credit and immediately used the credit, added $30 to that, and purchased what I thought to be a Quality $60 Honda Jersey. At the time I did not realize it was also made in Taiwan! No tag, only a plastic Made in Taiwan stamp inside! Well customer service refused to accept the return because supposedly there was no manager in store. On my way out, the salesman & I talked and he was able to talk with someone who the cashiers could not talk to, and the salesman offered me a $25 in-store credit! I basically refused, and he was surprised because he said its usually not hard to give away $25! Without him realizing, I didnt want to give away $35 (the difference of what I paid)! I left the store, left the jersey in the parking lot and will never visit the store again! I purchased a $7K bike (cash), I purchased other apparel, accessories, gifts, helmets, even $149 boots a month ago. I felt good to be a loyal customer but too bad I didnt get the same loyalty! I was so mad I was in tears! Oh well, no more tears over Dreyer as I will shop elsewhere!
I have a Honda Stunner CBF 125cc and my bike number is tn-09-bf-5872. I purchased this bike on 8/11/2010.The problem that I want to discuss with you is that my bike battery is not working. I faced the problem last month and am going again and again there every day. They are saying some excuses and I complained it to dealer many times but problem is still not solved. Battery is still under warranty. Please take strict action against the company. Please take action as soon as possible.
Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.
Having owned seven Camrys, I chose the HR-V for its size and parking ability. With one glaring exception, the HR-V is everything and more than I expected. It rides well, is comfortable (I added good sheep-skin seat covers) and gets good mileage. Everything is accessible and well thought-out EXCEPT the horns. The horns are weak and sound like a childs toy with its tinny Beep, Beep. To replace them you must remove the front bumper/grill and bolt on new ones. Not cheap.
The car cut off while I was in the store for five minutes. I was told that if you leave keys in the ignition while off, it drains the battery. No car in my life has that ever happened after leaving the radio in the car on and drained the battery. I had a problem within 3 months of buying a 2008 Honda. The car cut off and wouldnt start, and it did it again last night. I took it in before and the first time I took it in, the battery was fine. They checked the battery today and they said it was no good but it happened a total of 4 times and there was a recall on the car. It happened to other people and which shouldnt have happened. It cut off last night and no key was in the ignition and the battery died. I spoke to Ron, store manager, and the service manager and they refuse to change the battery. All they did was to charge up the battery because they wanted me to purchase a battery for $159 which is a problem. Because there was a problem a few months after I bought the car and I brought in for the same thing now, in less than a year. Honda told me that if you leave the key in the car, the car still is drawing power even though the key is off. I kid you not. My mom was in the car for five min. and the battery died. Honda of Roanoke Rapids doesnt care about customer service and doing what is right to satisfy the customer. The battery was going bad before I bought it in March. I will never buy a car again from them. And I have the powertrain warranty and American Honda forced me to get it and wont cover squat. I was forced to take it by American Honda or else they would not approve my loan. This was Honda of Roanoke Rapids. How many did they force to take warranty out so they can get more money from them?
My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said they text me when arrived in one hour and half. Then I received a text at 9:06 that service come at 10:02. I was waiting in a restaurant on front and they never text me. I called again at 10:30 and never sent assistance. Called again at 11 and they sent assistance to be here at 12:52 am... and Im still waiting... Worse experience and they provide the service through AAA.
I received this notice from Honda with this warning on my 2009 Accord V6. They said the parts will be available in late Summer/Fall 2016. They have an advisory to avoid having a passenger sit in the front passengers seat until the recall repair has been performed. However, they make no mention of the drivers side airbag. I am sure the warning applies to both but they dont mention that. One, they should be honest about driving the car until it is repaired and two, they should also do it as soon as possible, and three, make arrangements for the owners to have a safe car to drive until it can be repaired.
Honda is a joke. Bought Honda because of name. However got a lemon and they are refusing to address issue. Car RPMs surge rapidly while driving a constant speed and cars gas mileage is a complete scam and a lie. These companies rip people off and smile doing it. Its disgusting. Im going to picket outside the dealership and put a sign on my car that states they are unwilling to resolve issues. My car has 300 miles on it.
June 2015 the paint on my 2007 Honda Civic started corroding. The extended warranty due to problems was 7 1/2 years. I missed it by 6 months. They would only split 50/50 for the sections showing corrosion. Their price for 4 sections was the same as Maaco for whole car, new bumper and dents fixed. Costing me $1575 to paint a car with 80,000 miles.
We called for roadside assistance due to a flat tire. We called at 7:00 pm. We were told 40 minutes. After 40 minutes we were told 15 minutes more. After 15 minutes we were told 25 more minutes. We complained to the call center after each delay. Finally they told us a new service would come in an hour!!! We were very upset. After another half hour both services showed up. It was an awful experience!
I have a 2004 Honda Accord that I bought brand-new. I have always had all routine maintenance completed at a Honda dealership. I had the timing belt replaced ($1,000) within the 7-year time period, hoping to avoid any serious damage if it ever broke. Right after that, I had to replace the power steering pump ($500), because it went bad at 70,000 miles. Now at 83,000 miles, my transmission has gone out; and I am having to spend $4,000 to have that replaced. I have always taken very good care of this car. I bought it, because of Hondas reputation and hoped it would last me a long time before any major repairs were needed. I have read about numerous complaints and recalls for the transmission, so this leads me to believe Honda isnt what I once thought it was. I will not buy another one, even though I love my car. Its not worth what I have had to spend.
I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.
I bought a new 2009 Honda Accord in April 2009. On November 18, 2011, I took my car to Crest Honda in Nashville, TN to look at the leather on the drivers seat for premature wear and verify coverage for repair or replacement under warranty. The car had 35,893 miles on it and I had owned it for ~31months. Crest took a photo of the premature wear and the service rep said he would review my issue with the service provider.In December, Honda customer service called me and stated wear on leather seats are considered normal wear and tear and therefore not covered under warranty. I intend to file a BBB claim against Crest Honda and Honda. By denying my claim, they are admitting the leather will show significant signs of wear before 36,000 miles. Leather should not be considered a wear and tear item but should be covered under defective materials if it shows wear within the warranty period.
This is my second Honda and I WILL NEVER purchase a Honda again. I was in an accident that was not my fault May 1st. They have been pushing my one part on backorder a month each time. First they said June. Then July. Then August. Then September. And now October. They will not assist with a rental. They wont help whatsoever! I will tell anyone that asks to never purchase from Honda!!!
I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.
This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. I bought this car (2012 Civic Sedan LX) on February 4, 2012. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation. Ive heard that Honda cars dont break down easily and almost never give the owner any trouble.On September 2, 2012, I was in my car with my boyfriend and his friend to go get some lunch. After going about 5 blocks or so, he suddenly remembered that he forgot something at home, so I had to make a U-turn and go back home. On the way back, the car slowly puttered to a stop. Naturally, I thought it was because I was out of gas or something, but when I looked at the gas meter, it was more than half full. I started up the car again, and although the engine turned on, the car was shaking by itself ... until it again sputtered to a halt. I tried starting the engine a few more times but after a few more tries, it was futile. Luckily, at that time, there werent too many cars around and there was miraculously a parking space nearby, so the two guys managed to push the car safely into that spot. I called my insurance company (Geico) and they towed my car two days later and took it back to the dealer.After they inspected the car, they found that water had gotten into the gas tank. They suspected that it was from a bad gas station who pumped water along with their gas. Ive been going to the same place near my house ever since I bought this car, and nothing like this ever happened before. My family, friends and co-workers all blamed Honda for a manufacturer defect, but even though I felt bad about this case, I didnt blame Honda at all and, in fact, finished off paying off the car this past January 8th, 11 months after I bought the car, and much earlier than the initial 3-year plan I signed up for. The total cost for repairs came out to $1632.34, but even though Geico covered $1085.23 of it, I still had to pay $547.11 out of my own pocket for an accident I didnt even take part in.Then again, on January 14, I turned on the car to go to work, just like any other day, and the car shook in the familiar manner of last October, before it stopped. I got the car towed and taken back to the dealer. Surprise, surprise, they said that there was water in the gas tank. What Id like to know is how so much water could possibly get into the tank to make the car want to stop. I realized that the night before this happened, it rained a lot in my neighborhood, but surely, it couldnt have all gotten into my car. One of the repairmen suspected that someone poured water into the gas tank on purpose. Only I have the key to my car. Why would I want to do something as stupid as pouring water into my car, not once, but twice, and have to go through all this trouble and waste a ton of money? It also couldnt have been an outside job, because by the hole where you put the gas nozzle, theres no scratch mark or any visible proof that someone tried to break in to do something bad on purpose.Because of this, not only was I late to work, but so was my sister who works in the same office I do. She was with me in the car at that time and is still suffering from being scared due to the cars convulsions. In both cases, luckily, the car stopped near my house, or rather, in a vicinity without too many cars. God knows what could have happened if the car chose to stop on the highway. The technician who looked at my car was dumbfounded as to how something like this could happen, not once, but twice. I suspect that this second time was due to bad workmanship last time by someone who was working on my car and left a hole for water to drip and accumulate. There is no other explanation.I bought the newest model of this Honda car because I wanted the best of the best. If I didnt care too much about having to take care of my car breaking down every so often, I would have bought a used car at a much more affordable price. Because of these incidents, my insurance fee went up from $1,936.42 to $1,981.85, but more than that, now I have a phobia about driving, because I dont know when or where my car might stop. Its not even a year old and Ive kept it in good condition. There is no reason for this. The first time this happened in January, I had to take the bus from my home in Flushing back and forth to work (in the Bronx) every day for about two weeks since my car was in the shop getting repaired, and now it looks like I need to do that again. The top reason for buying the car in the first place was to help me commute to work, but if it cannot fulfill that purpose, its pretty much of no use to me. I dont wish to waste any more money paying for stuff like this.
Updated on 11/17/2020: Im not happy with Honda and customer service. They keep brushing me off and just saying, Oh he has a case number. They dont do anything to fix the problem. I will never buy a car again from Honda. Im not happy with Honda.Original Review: I was shocked when my tire blew out on the road and I had no spare. I have to spend my time and lose of a day of work to wait for the tow truck to come to pick up the car and take to the tire place. And I have to spend money for a tow truck. That in itself is a rip-off. I will be filing a class-action lawsuit against Honda for the inconvenience and safety. Whoever had the same situation please contact me so you can be part of the lawsuit. **
I love Honda. I been riding on them since I was a teenager. Im a lot older now and have rode different models. All are great. I have a lot of friends that ride Harleys and I love them too but My hondas are reliable. I ride mine alongside my Harley riders and go on toy runs, poker runs etc and Yes Im cruising along on my golden wing. Love it. Comfort and never ever has it left me on the side of the road or never broke down. My harley rider buddies cant steal that? Lol. Just Saying!
Since the day I bought my Honda Twister in December, here are the regular issues I have faced. The loan that was quoted to me by the Honda representative was 33,500, but later the loan sanctioned was 38,000. In my first service they tried to charge me, then I just paid for oiling. Then in the second service, they charged for wheel cart and didnt even repair it, and in the third service they again made a bill of 1,000. I just feel they fool the customers and I am highly annoyed from day one. Please take some quick action.
I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they cant do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.
I plan to buy out a lease and was informed by the dealer that Honda Canada requires a safety inspection and I have to pay for the inspection. My question is why the customer is responsible to pay. I think Honda Canada is the party who are suppose to make sure the vehicle is safe when selling to people. I called Honda Canada. The representative did not have a good reason except saying repeated that the dealer has advised me correctly and it is in the contract. I describe the representative acted somewhat professional, but definitely not friendly.
I have the 2 year Honda factory with an extended warranty on my 2016 Honda HRV. After 18 months I am having it serviced here in Naples and asked what coverage is offered to correct hazing headlight lenses to make this right. They told me because it was caused by the elements Honda does not cover this. I would classify this as poor quality and workmanship. Extremely disappointed lifelong Honda driver! Oh well.
Honda Ridgeline - it is easy to get into. It works wonderfully as a car or truck, the back seat raises to allow access to a level floor, which is great for packages. This is the best vehicle that we could own as retirees.
We bought a 2013 Honda Accord EX in Sept. 2013. We have been driving Honda vehicles since the early 1990s, and are fierce defenders of Honda quality. At least we had been. Our 4 cylinder Accord gets very good gas mileage: 39 mpg. average. It is extremely quiet, and the heavy doors remind me of the mercedes vehicles we used to own prior to the hondas. However, at 17,000 mi. we took the car to our local tire store to put on snow tires for the winter, and the guy noticed an oil leak. He didnt diagnose it correctly, but that didnt matter as it was under warranty, which led us to have it checked at the dealership in Albuquerque. They diagnosed a bad seal btw, the engine and transmission. They had to pull the engine to get to it and repair it. It was fixed, under warranty and at no expense, but I worry now about other weaknesses that may show their ugly head as the car gets older and goes off warranty. This one seal would have cost a thousand dollars to replace had we had to pay for it since the engine had to be pulled to access it. I have an 04 Element that now has 97,000 mi., and have not had a single problem or complaint with it. Maybe the older ones were better made, as I hear Honda is having numerous quality issues with newer cars. I think well try a different manufacturer next time, as no new car should need engine / transmission seals replaced so soon.
I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).
It has large front doors making it very easy for older or people with disabilities to enter easily. Very comfortable seats. Comfortable driving positions. Mirrors give good vision of vehicles on either side. Reversing camera is a god send. This car has 6 airbags for security. Great disc brakes. It feels a very safe car to drive. We had great service from Honda staff.
1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.

