Honda Automobile Model 2020 Honda Clarity
Honda Automobile Model 2020 Honda Clarity

Honda Automobile Model 2020 Honda Clarity

2020 Honda Clarity

The 2020 Honda Clarity is available in three different variants: the Clarity Plug-in Hybrid, Clarity Electric, and Clarity Fuel Cell. Each variant has its own set of features. Here are some general features of the 2020 Honda Clarity lineup:

Clarity Plug-in Hybrid:

Powertrain: Combines a gas engine with an electric motor and a lithium-ion battery.

Electric-Only Range: Offers a certain all-electric range before the gas engine kicks in.

Charging: Can be charged using a standard 120-volt household outlet or a 240-volt charger for faster charging.

Interior: Spacious cabin with seating for five passengers.

Clarity Electric:

Powertrain: Fully electric vehicle with no gas engine.

Range: Offers an all-electric range on a single charge.

Charging: Utilizes Level 1 or Level 2 charging, but does not have a gas engine for additional range.

Interior: Similar to the Plug-in Hybrid, featuring a comfortable interior and seating for five.

Clarity Fuel Cell:

Powertrain: Powered by a hydrogen fuel cell, generating electricity to drive the vehicle.

Fueling: Requires refueling with compressed hydrogen gas, and the only emission is water vapor.

Range: Provides a range comparable to traditional gasoline vehicles.

Interior: Spacious cabin with advanced technology features.

Advanced Safety Features:

All variants typically come equipped with Honda Sensing, a suite of safety and driver-assistance technologies, which may include features like collision mitigation braking, adaptive cruise control, lane-keeping assist, and more.

Infotainment and Connectivity:

Depending on the trim level, the Clarity may feature a touchscreen infotainment system with Apple CarPlay and Android Auto compatibility.

Comfort and Convenience:

Features such as dual-zone automatic climate control, keyless entry, and push-button start are often included.

Materials and Finishes:

The Clarity models are known for using environmentally friendly materials in their interior design.

It's important to note that specific features can vary depending on the trim level and regional specifications. For the most accurate and detailed information about the 2020 Honda Clarity and its features, it's recommended to refer to the official documentation from Honda or consult with a local Honda dealership.

Manufacturer: Honda

MODEL: 2020 Honda Clarity

MSRP: $34415.00 USD


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Honda Automobile Model 2020 Honda Clarity


Product Reviews:

Honda allowed car rentals for the driver side airbag recall due to explodin
Honda allowed car rentals for the driver side airbag recall due to exploding metal fragments injuring and killing individuals. It states in the recall that it can do that to the driver and others in the cab. Honda will not allow car rentals for the passenger side airbags and tell you just to not seat in the passenger seat. It has been asked of Honda if there was a chance that it might deploy if hit in front of car. No answer. I then ask American Honda Customer Service to send me something in writing that it will not deploy and I am not gambling with hurting myself or others in the back seat. They will not.I called Russell Honda in North Little Rock, AR and I am told that they could not sign anything either because he was not sure or that it could be possible that the sensor could be signaled. Then you start the customer service case manager and they put you to the fast track and never hear from them again and no answers. So I am to gamble and drive my vehicle until that part comes in and cross my fingers. I am not a good gambler. So Honda I believe needs to stand up and be responsible and allow for loaner cars until they fix this problem.
Published: August 1, 2016
beth of Batesville, AR
Source: consumeraffairs.com

2019 HRV Have been happy with it. Infotainment center has always given me a
2019 HRV Have been happy with it. Infotainment center has always given me a problem. When turning on right blinker Apple car play turns off. Using steering wheel to change display doesn’t work. Constantly lost signal in middle of driving for no reason. Brought in more than once to fix it and all they did was reset it which only made me have to reset stations. Now nothing works on the system. They have no idea how long it will take to get entire audio system back in stock. So now The car I bought to have Apple Car play and maps does nothing. Can’t use phone charger. Can’t use Bluetooth. Nothing but a blinking H for who knows how long. I feel like I have not a full car. Finally ready to go on road trip and the things I bought for safer trips and doesn’t work. Bought the touring for all the infotainment and now have nothing. Paid for infotainment and now have nothing with no end in sight. Would not buy again because of this. Would sell now but wouldn’t get moneys worth because of it. 2019 HRV not worth it if you want a working radio or car charger or map.
Published: August 23, 2021
M of Larchmont, NY
Source: consumeraffairs.com

The Honda Ridgeline is a perfect midsize vehicle if you want the convenienc
The Honda Ridgeline is a perfect midsize vehicle if you want the convenience of 4 doors and the ability to haul stuff without needing a big work truck. Has a wonderful ride. Front seats are very comfortable and fit and finish are great.
Published: May 3, 2018
Bob of Paradise, California
Source: consumeraffairs.com

Honda Fit - Mileage not near what is advertised, controls not easy to use a
Honda Fit - Mileage not near what is advertised, controls not easy to use and front seat not comfortable. When push unlock on remote only drivers door opens, have to press again to open other doors and hatch, gas pedal in awkward position and ride not very comfortable.
Published: August 30, 2017
Bill of Fairfield, CT
Source: consumeraffairs.com

We purchased a certified used 2012 Honda Accord Sedan in March 2014. We are
We purchased a certified used 2012 Honda Accord Sedan in March 2014. We are now attempting to private sell, trade in the vehicle that we purchased and cant give it away. We are being offered no more than $7k for a car worth 13-14k. Come to find out we were only given half the story. The car was not involved in a minor crash prior to our purchase, it was involved in a total of 2 collisions with moderate damage and air bag deployment. Further research and appraisal recently reveals frame/structural damage throughout and nobody wants it. The deceptive business practices used by Honda of Burleson Texas are repulsive. The car is great, runs good, has no mechanical flaws etc. but we will never be able to part ways with it.
Published: April 9, 2016
Chad of Burleson, TX
Source: consumeraffairs.com

I purchased a Certified Pre-owned 2013 CRV. When I was setting up the elect
I purchased a Certified Pre-owned 2013 CRV. When I was setting up the electronics, my battery died, after about 15 minutes of not running. Honda told me it was natural because there are so many electronic devices it cant keep a charge. So I took it in, they tested the battery, and it read good. I took the car to a battery shop, they tested it and it showed it had 6% of its life left. The tech said Honda service is supposed to try and not replace anything at Hondas expense, so they tweak their testing machines. I dont know if that is true or not, but Hondas tester said my battery was good, and this tech said it had 6% life remaining. The testing machines were the same brand.So I took my Honda to be outfitted for towing behind my RV. I followed the book directions, which says if you are towing more than 8 hours, pull fuse 17. I was towing 20 minutes, just to get home, so I didnt pull fuse 17. Lo and behold, my battery was dead when I got home. I thought Certified Pre-Owned meant that all parts of the car would last per their warranty, not a battery that would die the same day you drive it off the lot. So I am headed back to Honda. If they replace my battery, Ill write a nice report. If they dont and I have to go to an aftermarket battery, at my own expense, Ill get my moneys worth writing bad things about Honda.
Published: March 21, 2016
Dan of Camarillo, CA
Source: consumeraffairs.com

The Honda chipped key dilemma - I understand that they did it for security
The Honda chipped key dilemma - I understand that they did it for security but when the car gets old, its the poor people who have to deal with the cost of the chipped key. The insurance companies twisted Hondas arm to install the security devices instead of leaving the decision up to the consumer. Here is the situation of someone I know who is a student: He has a 98 Honda Accord, very old and beat up but it gets him to school. That person lost their key and was left stranded. They called a locksmith and said they could not help because only Honda and a few other places would be able to help. The other costly thing was that not only did he have to pay for the special key, he would have to tow the car to that place to get it fixed. Expenses paid were $600 for losing a stupid key. Just imagine the nightmare if you were somewhere really far from home.
Published: October 23, 2012
Chris of Sacramento, CA
Source: consumeraffairs.com

My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said
My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said they text me when arrived in one hour and half. Then I received a text at 9:06 that service come at 10:02. I was waiting in a restaurant on front and they never text me. I called again at 10:30 and never sent assistance. Called again at 11 and they sent assistance to be here at 12:52 am... and Im still waiting... Worse experience and they provide the service through AAA.
Published: November 13, 2018
Jou of Greenville, SC
Source: consumeraffairs.com

My son purchased a new 2013 Honda CRX from Colby Honda, Northridge, CA. Whe
My son purchased a new 2013 Honda CRX from Colby Honda, Northridge, CA. When he took his car in for the last service they impounded his car for what they said, a period of about two months. Further, they told him he would not receive his car back until the airbag is replaced or he signed a waiver releasing Honda from any liability for damage or injury caused by the faulty airbag. The dealership did provide my son with a poor quality 2002 loaner car that had 100,040 miles on the odometer. Last week he took a trip and the cars engine warning light came on.In the meantime my son is making the monthly payments for his impounded Honda CRX. He tried to contact Honda Corporation and was referred back to the dealership. The customer service person at the dealership was rude and not helpful. I believe Honda should provide its customer with a loan car that is at least equal to the car he is making payments on or waive his scheduled payments until they return his car. The airbag problem is the responsibility of Honda, not the customer. I would assume numerous other customers are dealing with this same issue. In the meantime, Honda continues to sell and deliver new cars that must have compliant airbags. What can be done to correct the problem?
Published: March 13, 2016
Gary of Northridge, CA
Source: consumeraffairs.com

The car is great. Gets good gas, had nice interior performance, and the pri
The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.
Published: June 15, 2018
Vicky of Tallahassee, FL
Source: consumeraffairs.com

I have owned the 2020 Honda Passport for 4 months. It has been in the shop
I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!
Published: December 23, 2020
Marcie of North Platte, NE
Source: consumeraffairs.com

The rear passenger window does not go up. I understand that this is an ongo
The rear passenger window does not go up. I understand that this is an ongoing problem and should be covered during a recall. I now have to take my car into Honda, with a minimum $99 fee and no idea what else they will charge to fix the problem.
Published: August 31, 2011
Kathy of Richmond, VA
Source: consumeraffairs.com

Since the day I bought my Honda Twister in December, here are the regular i
Since the day I bought my Honda Twister in December, here are the regular issues I have faced. The loan that was quoted to me by the Honda representative was 33,500, but later the loan sanctioned was 38,000. In my first service they tried to charge me, then I just paid for oiling. Then in the second service, they charged for wheel cart and didnt even repair it, and in the third service they again made a bill of 1,000. I just feel they fool the customers and I am highly annoyed from day one. Please take some quick action.
Published: March 22, 2012
Tarique of Thane, MUMBAI
Source: consumeraffairs.com

I contacted the main number to Honda regarding my complaint (the need to ne
I contacted the main number to Honda regarding my complaint (the need to new brake pads after only driving the car for 22,000). Two reps called me and the dealer contacted me and everyone was very helpful in rectifying this situation. They looked over my warranty and are now in the process of working out a refund for me. I was upset and very angry initially as I hold Honda in such a high-esteem. And after their help and what seemed to be genuine assistance, my dissatisfaction has abated! I will now reconsider and may purchase another (4th) Honda, as Customer Service was truly unbeatable.
Published: December 6, 2012
Cathy of Red Bank, NJ
Source: consumeraffairs.com

Honda dealership is great. But when it comes to the actual corporation they
Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.
Published: February 20, 2017
David of San Clemente, CA
Source: consumeraffairs.com

In this sea of negativity, keep in mind that this site is going to be skewe
In this sea of negativity, keep in mind that this site is going to be skewed towards those coming here to complain about problems. Venting is understandable. Ive owned unreliable cars in the past. That being said, none of my problem cars have been Hondas. Ive owned Acuras and Hondas, and others in my family have Hondas as well and none of us have experienced problems at all. And were glad for that because thats the #1 reason we chose the manufacturer. Honda is KNOWN for reliability and low cost of ownership and their reputation is built on it. I purchased a 2007 Civic EX w/ Nav back in 2010. Got it for a great price and its been nothing but dead reliable. The only thing Ive had to do is brakes and new tires, all around at 75k miles. Otherwise, its been typical oil changes and fluid top offs. Ive taken the car from Texas to California and back on a road trip. Again, no problems. Im currently sitting at about 90k miles. The only real issue that I take is cosmetic. The front, passenger side fender/bumper, where the bumper meets the wheel well, always comes unhooked and pops out about a half an inch. I have to bump it back into place with the bottom of my fist from time to time. Thats really it. All the electronics work perfectly and it always starts and runs fine.
Published: June 12, 2014
Brandon of Austin, TX
Source: consumeraffairs.com

This is my 3rd Honda minivan and will be my last, since Honda doesnt want t
This is my 3rd Honda minivan and will be my last, since Honda doesnt want to stand behind their paint job on my van that is peeling in multiple areas. I was told by general manager at a Honda dealership to file a claim on it. I called, filed a claim. They gave me a case number. Had me take it to local Honda dealer to have it inspected. The case manager from Honda called me after about 2 weeks and told me the cost to repaint my whole van is $2,319.42 and I would have to pay $1700 of it since Im out of warranty he said. I told him I wasnt out of warranty. When I called the man told me I was still under warranty. This case manager wanted to argue with me saying what I was told was wrong.I just read an article on Consumer Reports that Honda extended their paint warranty to 7 years and unlimited mileage. My van was bought new 2014 and its only 4 years old with 95k miles. I even have a body shop who fixed my tailgate under the care plan I bought additionally but they said when they went to fix the tailgate from the peeling paint it was so bad the paint came off in strips and that paint didnt adhere to the primer if any primer was even put on it. But the van is also peeling now in additional areas and Honda thinks I should have to pay $1700.I told the caseworker if Honda had did the paint job the right way the first time I wouldnt be having this problem, I said I would be willing to split the cost to paint the whole van but will not pay most of it. This was last week. The case manager said he would relay my response and I havent heard back from them. I have had a total of 5 minivans: 3 Hondas, 1 Nissan Quest and 1 Chrysler Town and Country and this 2014 Honda van is the only one I have ever had paint peeling off of it.
Published: October 2, 2018
Jami of Sorrento, FL
Source: consumeraffairs.com

My parts are on critical back order for repairs for my brand new 2021 CRV.
My parts are on critical back order for repairs for my brand new 2021 CRV. My car has been in the shop since October and Honda has yet to reimburse my car payment or call me back regarding a loaner!!!
Published: January 24, 2022
Qui of Norfolk, VA
Source: consumeraffairs.com

I have 2004 Honda Accord and the clear coat is starting to peel and it look
I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they wont do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didnt appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesnt pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.
Published: July 29, 2011
Lana of Kamloops, BC
Source: consumeraffairs.com

Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 20
Exploding rear window on 2003 Honda Odyssey. This occurred on Sept. 24, 2011 at approximately 1 p.m. in Calgary, Alberta. It was a beautiful clear day, the temperature at the time was about 20 -23 degrees Celsius. My van was parked on a residential street facing eastbound.Earlier in the day, I tried to clean my exterior car windows with a wet cloth. While I didnt have any problems wiping down the north-facing side windows and the front window, I wasnt able to wash the south-facing side and rear windows because they were too hot to touch! As I moved the wet cloth over the windows, the water would dry on the glass instantly, leaving streaks. The heat of the windows made it impossible for me to continue washing them without burning my fingers or hands so I abandoned the task for the time being and left the sliding doors open for about 30 minutes to cool down the interior. A knob/latch is missing from the left side rear window so it doesnt close completely and creates an air gap.About two hours later, I drove to a self-serve car wash to wash down the van completely. I had my dog with me, who was tethered in and laying down on the seat directly behind the drivers seat.I started by walking around and spraying the soap solution over the vehicle. After adjusting the control to rinse, I began washing the front of the van when I heard one very loud pop from somewhere behind the van. When I got to the back of the vehicle, I noticed that the explosion (implosion? ) was my rear window! It was completely crumbled, but was still mostly intact. There were two holes in the glass, one in each bottom corner. I saw larger pieces of broken glass (approximately 1- 2) on the ground in the wash bay and more pieces inside the van.As I opened or shut the doors and drove out of the wash bay, the glass continued to fall down from the frame and into the back well area. As I was parked inside the car wash bay, the window didnt break from flying rocks or other road debris and theres no obvious evidence that I was a target for a BB gun, slingshot...or worse.
Published: September 26, 2011
Marcy of Calgary, AB
Source: consumeraffairs.com

My family and I have owned several Hondas. I have only had minor issues wit
My family and I have owned several Hondas. I have only had minor issues with my Honda. I have never had to put a lot of money in it to fix it. These cars just seem to last a lot of years and miles. Ive had other vehicles that didnt last as long as my Hondas. In all they are very good vehicles.
Published: December 7, 2019
Kristi of East Grand Forks, MN
Source: consumeraffairs.com

The steering in the Honda Accord 2012 with alloy wheels is extremely hard a
The steering in the Honda Accord 2012 with alloy wheels is extremely hard and very, very uncomfortable to use. I made a complaint to the dealer, and they said the steering hardness is because of the alloy wheels. And I tried changing the alloy wheels to normal wheels, and to my surprise, the hardness is still the same. It does look like I will get a solution for the problem, unless the matter is escalated to the Honda Motors corporation. I did not expect this sort of steering from a company with such high reputation. This has greatly reduced my impression about the quality of Honda cars.
Published: May 21, 2012
Diwakar of Al Ain, Other
Source: consumeraffairs.com

I dropped my Honda off for warranty repair work on August 22, 2019. The war
I dropped my Honda off for warranty repair work on August 22, 2019. The warranty company approved the work to be done on the same day. I called the service advisor Georgiann. She did not answer. I called to speak to a supervisor to see when will my car be ready. No answer. No callback. I called today, August 26, 2019 and Georgiann advised me that my car would be ready for pick up August 27, 2019. I did not receive a call. I called and was on hold with Melissa for 30 minutes. I drove up to the dealer and asked, Where is my car? and nobody knew where it was. It took 20 minutes for them to find it. Deante ** was very rude and uncaring, Scott ** the Manager did not move out of his seat to help. They both were uncaring and did not try to rectify the problem. My car was there for 5 days, they never ordered the parts and the manager, supervisor or advisor did not contact me to tell me what the status was. I have been buying cars from Motor Cars Honda for over 16 years and we have been getting our car service there for over 20 years and never have we received such poor service, uncaring and could care less about customer loyalty. Sincerely, A unhappy customer.
Published: August 27, 2019
Janine of Cleveland, OH
Source: consumeraffairs.com

Purchased a 2018 MDX Acura from Radley Motors, Baileys Crossroads, VA. Wate
Purchased a 2018 MDX Acura from Radley Motors, Baileys Crossroads, VA. Water leaked into the new vehicle for an unspecified time from the passenger seat window when it rained. Misaligned door from manufacturer. Honda & dealer being sued. You cannot repair water that has been entering a vehicle for an unspecified amount of time. Will impact the electrical system. Honda & the dealer are fighting this claim and has not been responsive. The vehicle is at the dealership & car payments are being made. Honda admitted the misaligned door. Dealer delivered a new car to purchasers that leaked.
Published: November 2, 2018
Thomas of Chevy Chase, MD
Source: consumeraffairs.com

Aside from the styling which makes the 2007 Honda Ridgeline not look like a
Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!
Published: May 9, 2018
Wilson of Maspeth, NY
Source: consumeraffairs.com

I really like Honda. I am very happy with the purchase. I had other cars bu
I really like Honda. I am very happy with the purchase. I had other cars but I feel this one is less expensive in maintaining. I like the comfort and easy maintenance. Also has some automatic feature which are great. The chairs are nice and enough space for legs. However, there can be some improvements by adding more power to the car. For the price the car is good but still I will like the speed to be able to increase faster when I press the pedal. Other than that, I like everything about it and I want to buy another one.
Published: June 23, 2018
Dama of Bellevue, WA
Source: consumeraffairs.com

I have had my 2009 Fit since 2010 now with 67K miles. Put snow tires on and
I have had my 2009 Fit since 2010 now with 67K miles. Put snow tires on and handles much better. Every few months, winter and summer, the climate control all setting has mold - can tell because of the horrible smell. I have gotten very sick, now I open the windows (not what I want to do!) and shoot bleach into the vents. I have changed the air filter multiple times, it is not the air filter. This is a poor design on Hondas part - there is a complaint on the FitFreak board. This is a health and safety major flaw and I am frustrated and disgusted. I have owned multiple cars and used them the same way. This is the first car I have ever had with this severe problem. Id love it if honda made things right but I know they dont give a crap.
Published: March 9, 2016
B. of Gales Ferry, CT
Source: consumeraffairs.com

Love the Honda engine and ergonomics of the rider position. Replacement par
Love the Honda engine and ergonomics of the rider position. Replacement parts are very costly, but the quality of the build is outstanding. Overall a very reliable bike. Honda offers many models, but they will only sell them if the volume is sufficient. For example, the Honda ST 1300 is no longer sold in the United States but it is in Europe.
Published: September 1, 2020
Mike of Manchester, MD
Source: consumeraffairs.com

I have received 3 recall notices from Honda. The first one came in December
I have received 3 recall notices from Honda. The first one came in December 2015. The second came in March 2016. The third came in July 2016. I have called each time. I have not had nothing repaired. I have called and called since receiving the notice in July. I was promised someone would call me back. This was a empty promise. I have one vehicle. Yet I am told, let no one ride in the front passenger seat. Just think how many times someone has already rode in this seat. They told me that they would not be responsible, if someone got hurt. Since they suggest that you avoid having a passenger sit in the front passengers seat until the recall repair has been performed, I have asked for another vehicle to drive until they get my car repaired. There has been nothing done about this either. I feel that I deserve an answer from someone.
Published: August 30, 2016
Cynthia of Blue Ridge, GA
Source: consumeraffairs.com

I purchased on 26 09 2011, registration card not yet received mp 09 ck 2291
I purchased on 26 09 2011, registration card not yet received mp 09 ck 2291.
Published: December 22, 2011
Nikhil of Indore, OTHER
Source: consumeraffairs.com

I am highly disappointed in the service I’ve received from Honda Customer
I am highly disappointed in the service I’ve received from Honda Customer Service. I leased a 2017 Honda Accord Sport and have had nothing but issues from day 1. The dealership has done an exceptional job trying to resolve the issues, where Honda Customer Service lacks the ability to serve their customers and document cases open accurately. I’ve had issues from the gas tank release being broken in the first week to a constant wind noise coming from the driver side window or door seal. In addition, I had to take my car in once again for a heavy vibration when breaking. I’ve made several trips to get these things resolved and Honda Customer Service has a very unsatisfied customer on their hands. I will definitely reconsider going with Honda in the future and I have two of them. Hopefully Honda executives realize the lack of quality support with their Customer service group.
Published: December 5, 2017
Kevin of Pittsburgh, PA
Source: consumeraffairs.com

I am the original owner of a 2001 Honda Accord with 75000 miles. Yes, it is
I am the original owner of a 2001 Honda Accord with 75000 miles. Yes, it is out of warranty, but the transmission is slipping, it should not go at this point. Also, I brought in my car for a recall on the airbags now (never a problem), now the airbag light is on was told nothing comes up on the computer and dont put my purse on the front seat. Really? Is that the best they have? Im disgusted, never another Honda.
Published: November 16, 2015
gina of Billerica, MA
Source: consumeraffairs.com

Contacting CS and speaking with incompetent individuals is apparently the n
Contacting CS and speaking with incompetent individuals is apparently the norm for this company. I have been waiting at least 7 days to receive a call back from a Supervisor. This is unacceptable. This is my 3rd Honda Accord and the rate theyre going I doubt if there will be a 4th!
Published: May 16, 2018
Cmg of Detroit, MI
Source: consumeraffairs.com

I have owned Honda cars for over 28 years and have been very happy with the
I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.
Published: June 7, 2013
John of Eighty Four, PA
Source: consumeraffairs.com

On their Customer Satisfaction Survey, I have indicated several times that
On their Customer Satisfaction Survey, I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery of the highest level of service. The lack of response contradicts this statement.
Published: January 23, 2012
Robert of Howell, MI
Source: consumeraffairs.com

I purchased a new 2009 Honda Accord Coupe, 4 cylinder, and after about 35,0
I purchased a new 2009 Honda Accord Coupe, 4 cylinder, and after about 35,000 miles, I started experiencing excessive oil consumption. Oil is being lost at the rate of 1 qt. per 1,000 miles. I do not see any oil on my garage floor, so I can only assume it is burning it slowly. This is my second Accord, by the way, and I drive 25,000 miles per year, so I know darn well what the usage rate is. I went online to see if any other people had experienced this, and was surprised to find out that many other owners are having this problem, all across the US, in fact. The car was under warranty, so I called American Honda, and they told me to take it to a dealer, so that a diagnostic could be run, but they admitted that there was a recall for this problem. They said there was a software update, which should solve the problem. I was highly skeptical that software could fix it, but I played along. The next day, I took the car to Herb Chambers Honda in Burlington, MA for a diagnostic. They didnt see anything in the codes, and no visible signs of leakage. They did the software upgrade, and changed the oil, and told me to come back when (if) the oil level hit the low point on the dip stick. At about 2,700 miles, 1/27/12, the oil light came on today. I took the car back today, and they told me it had a little over 2 quarts of oil in it. It lost roughly 2 quarts per 1,000 miles. There was no change after the software upgrade at all. Actually, there was a change. My gas mileage went from high 20s to low 20s on the highway. They actually made the car worse. The dealer told me that 1 quart per 1,000 miles is normal for any car. I almost fell over, when they said that. In all my years of driving, including cars from the 60s and 70s, I have never seen a car come anywhere close to that. They actually thought I would buy that story. It is unbelievable! So, I called American Honda, to speak with the case manager that had been assigned to my case, and was expecting him to be all apologetic, and say that they would resolve the problem. Not a chance! He used the same line the dealer did, with the 1 qt. per 1,000 miles being normal usage. I was outraged! I just couldnt believe it. A multiple car Honda owner, and they didnt care the slightest about me, or their product. They could have made a customer for life by fixing it, but instead, they made an enemy for life. Now, Im stuck with a 2 year old piece of junk, and have no choice but to trade it in. Ill never buy another product from Honda, ever again, and I will be sure tell my story to everyone I come in contact with.
Published: January 27, 2012
Shawn of Pepperell, MA
Source: consumeraffairs.com

I bought a 2018 Honda Accord Touring trim (nearly $40K car). Have had 7 dif
I bought a 2018 Honda Accord Touring trim (nearly $40K car). Have had 7 different failures so far (defective paint, electronics failures, parts falling off car door seals, wheel well lining, etc). Hondas answer is to keep taking the vehicle in for service. Its only 3 months old with 6500 miles, and its constantly breaking. In spite of the obvious fact that I have a lemon/dud, Honda will NOT replace the vehicle. My dealers answer outside of keep bringing it in for service was for me to sell my car back to them at a loss, and theyd work me a deal on a new car.GARBAGE quality from Honda. Even worse they dont want to stand behind their product. Ive been working with Leo at Hondas customer care, and he said theres nobody I can escalate to, but hed discuss this internally with the distributor (?) who generally does not talk to the customer. At this point I am in the process of yet more repairs, but a new car experience should NEVER be like this.Ive owned Honda cars my whole life, and have had an 83, 87, 2000, 2005 Accord, as well as a 2005 and a 2006 Odyssey. My 2005 Accord was a nightmare, but that was due to a 3rd party, aftermarket hack job from the dealer, so I cannot state that was a Honda issue. Now I have a 2018 Accord, and outside of some miracle response from Honda to make this right, it will be my last Honda EVER!! To be specific, heres a list of my issues so far in my first 3 months/6500 miles on the car: 1. Paint defect on side of car in front of passenger door 2. Paint defect on roof of car3. Failed backup camera/console unit 4. Weather stripping literally falling off passengers back door 5. Wheel well came loose and is resting on the tire while driving (part is in back order) 6. Bottom weather stripping loose, and sticking outside of rear passengers door7. Intermittent charging working/not working on wireless cell phone charging pad (iPhone X)NOTE: When the dealer looked into the paint on the roof, they first wanted me to file a claim with Cameron (additional paint protection/warranty product I bought), and there was a small elbow sized dent in the corner of the roof after they looked at it which I had to speak with the service manager about to get fixed. They did fix it, but didnt initially want to take ownership of it. Seriously, Honda? Ive Never spent so much money to only live to regret the purchase and get such a careless response from the manufacture of such a clear quality issue with YOUR product. If you are thinking of buying a Honda, buyer beware, and know that Honda will do nothing more than keep sending you in for repairs time and time again. I fear Im reaching the point that the lawyers will have to battle this one out.
Published: May 9, 2018
Donald of Kissimmee, FL
Source: consumeraffairs.com

I am so disgusted with Honda. I filed a complaint with Cal OSHA and the Bet
I am so disgusted with Honda. I filed a complaint with Cal OSHA and the Better Business Bureau. 2008 CRV Locks are messed up. They recalled just the drivers side door lock (only 1 that worked). 1 stays unlocked 27/7 and 1 stays locked passenger side. They refuse to help me in any way shape or form. I am disabled, live off 900 a month and was quoted 450.00 per door for a 50.00 part. I am raising an 8 year old and have a special needs granddaughter THESE FLIPPIN DOORS ARE UNSAFE. I called an attorney friend and is going to send them a letter seeking legal action. NOT HELPFUL. I WILL NOT OWN ANOTHER HONDA. Which I have owned since I was 16. NO MORE SCAMMERS.
Published: October 17, 2017
Debbie of Chino, CA
Source: consumeraffairs.com

At 13,000 miles, I detected oil leaking onto my parking space. The dipstick
At 13,000 miles, I detected oil leaking onto my parking space. The dipstick indicated the oil to be 2 quarts low. My Honda dealer did not respond to my concerns via e-mail. I went to the dealership where the service department topped off the oil. I said it appeared that the plug was not secured properly when last serviced there. My leak improved but seemed to continue. Another e-mail was ignored. I traded for another brand.
Published: June 16, 2012
Ken of Ssi, ga
Source: consumeraffairs.com

My mechanic noted that there was something wrong with my CVT automatic tran
My mechanic noted that there was something wrong with my CVT automatic transmission around 35K miles and recommended I take it into the dealer asap, which I did. After a number of visits and a lot of runaround, they rebuilt the transmission. At around 75K, it started showing signs of failure again, and unfortunately, this time I delayed until it had around 95K on it, thinking the extended 100,000 mile warranty on just this problem would cover it. No such luck, since it was 100K or 7 years, and as an early adopter buying the car in the fall of 2002, I was 1 or 2 months beyond the 7 yr limit. The dealer offered me no hope and backed that up by getting me rejection from the regional manager. Calls to American Honda fell on equally deaf ears. Car shakes - violently on hills - when starting from stop since faulty transmission basically has no start up gear. Probably used a plastic motorcycle part or something, who knows. Bottom line is, after driving this piece of junk that never got close to the advertised mileage, I regret ever buying a Honda and never will again. I know some, maybe most of their cars, are fine. Then again, I have friends with an Odyssey that had a similar problem with transmission failure 2x under 100K. Never again. Dont buy Honda, simply because they choose to not stand behind their products. Too bad - another corporation ruined by greed and short-sighted behavior. Im about ready to trade it in for $1,000 or whatever I can get and buy a new Ford Focus.
Published: February 24, 2012
Fred of Santa Cruz, CA
Source: consumeraffairs.com

I have been a loyal repeat customer of Honda for 26 years and have purchase
I have been a loyal repeat customer of Honda for 26 years and have purchased three new Honda Accords in that time. My first purchase was a 1991 Honda Accord in which I put over 100,000 miles on it before gifting it to my sister who put an additional 100,000 miles on it. I was so pleased with my Honda, that I purchased a new 2005 Honda Accord which I gave to my son for his graduation. I purchased the third Honda Accord in 2008 which I gave to my daughter in 2013. All services for all vehicles were performed through Conicelli Honda, previously known as Sport Honda. I never had an issue with them or Honda until this week. I reside in Pennsylvania and my daughter moved to Chicago after graduating from college at Northwestern University. She continued maintenance services with Castle Honda and Grossinger Honda while living in Chicago per my recommendation to always have it serviced through Honda.My daughter was leaving work and the car made a rattle noise and then stalled and locked up when she approached a stop sign. She called me in a panic and after explaining to me what happened I advised her not to drive it and recommended that she have it towed to the dealership. She said that there was no engine indicator light on and neither was the oil lamp so she had no warning that there was an issue other than the car stalling on her and locking up. I advised her to get a hotel room since it was already midnight by the time the tow truck driver arrived. The next day the technician at Grossing Honda advised that the engine needed to be overhauled for approximately $3,700.00 or replace the engine for $13,000.00. I thought the technician was highly mistaken since there was only approximately 50,000 miles currently on the car. I asked what caused the problem and he said there was nothing that my daughter did to cause it but just something that happens when the pistons shift. This explanation did not appear to be normal to me since I have never had any issues such as this before with my other Honda vehicles. Therefore, I decided to do some research and found that American Honda had prior knowledge of a defect and related conditions regarding the engine on the 2008 to 2011 Honda Accord Coupes and Sedans in addition to the 2010 to 2011 CRV SUVs using an excess of oil consumption that lead to carbon deposits on the piston rings, which eventually reduced the rings effectiveness allowing the oil to seep past. This explained why the technician said there was nothing that my daughter did to cause it nor would she had any indication that there was an issue since she always took it to have the oil changed every 3,000 miles.Unfortunately, being a loyal customer of Honda for 26 years didnt seem to matter because the dealership nor Honda advised that an extended warranty was issued on these engines to 8 years or 125,000 miles from the original purchase date whichever came first. I purchased this vehicle on June 18, 2008 so the warranty expired a year ago on June 18, 2016. I telephoned American Honda (800) 999-1009 ext. 7 and was assigned a Case No. ** due to my dissatisfaction concerning these repairs and explained that the engine overhaul could have been prevented had Honda conducted an oil consumption test when the vehicle was in for service previously due to the engine light coming on/off. The technician provided me with the diagnostic trouble codes: P0300 and P0339 and informed me that the history on the vehicle did show that it had a history of oil consumption which was never conveyed to my daughter.Unfortunately, in conveying this to the case manager at American Honda; he was not only reluctant but refused to be understanding or sympathetic and stated that nothing could be done since the warranty expired and that he couldnt offer any resolution to remedy the problem, even knowing that I have been a loyal customer for years. He only asked what I expected him to do about it and ultimately, I was fully taken aback and expected any type of acknowledgement that Honda is at fault for allowing this to happen when they knew of the defect and could have prevented the problem sooner and should have at least offered to lower the labor rate of $148 or offered to reduce the bill since I was being penalized for the low mileage on the vehicle over the years. If there had been more miles on the vehicle sooner, the extended warranty would have covered the cost of the repairs and prevented this from happening. Now, I do not feel that I can trust the dealerships or Honda and plan to get rid of the vehicle and will never buy another Honda. As a business owner who recognizes the fundamental importance and value of great customer service was surprised that Honda does not share the same values or philosophy. So in the future, I will refrain from recommending anyone to buy a Honda as I have done so frequently over the years and will pursue being an advocate for consumer protection and awareness by educating everyone on this experience and suggest the importance of them conducting their own research on consumer reports to assure they are diligent in finding any potential issues. The cost of the repairs is not as shocking as the disregard for customer service and customer loyalty. Hopefully, Honda will recognize that each customer and experience is an important one whether good or bad. Being a business owner has allowed me to realize that all experiences may not be perfect but the best way to handle a situation when something goes wrong is to make it right because the rewards of doing so exceeds the negative impact when choose to do nothing.
Published: July 28, 2017
Diane of Plymouth Meeting, PA
Source: consumeraffairs.com

I made an appointment to have an airbag recall inspection done at Brown Hon
I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.
Published: February 4, 2012
Edwin of Ottawa Hills, OH
Source: consumeraffairs.com

I bought a Honda City, which have 4 alloy wheels but I was surprise to see
I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they cant do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.
Published: October 9, 2011
Debasish of Kolkata, OTHER
Source: consumeraffairs.com

2008 Honda Accord LX-P manual transmission: I had problems shifting gears o
2008 Honda Accord LX-P manual transmission: I had problems shifting gears one day, all of a sudden (51,000 miles). I took my Honda to White Allen Honda dealership to find out why. They drove the car also, couldnt figure out why it would shift improperly. To make a long story short, I was told that I have to pay over $1,800 for new clutch, pressure plate, throw-out bearing, flywheel, etc. I said, Wait, how can this be at 51,000 miles? Where is my power train warranty coverage at for this problem? I have got no response other than a big bill! I will never own a Honda again. Im going to tell everyone I can about this! I also called 1-800-Honda customer and no service! Nada!
Published: February 22, 2012
Errol of Centerville, OH
Source: consumeraffairs.com

I purchased the Dio scooter. On the first day, the problem started in that
I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.
Published: March 21, 2012
Saveera of Po Farrukhnagar Distt Gurgan, IN
Source: consumeraffairs.com

Car is perfect for people who cannot afford large car repair bills. Even af
Car is perfect for people who cannot afford large car repair bills. Even after 11 years of owning this car it still looks good! It was purchased in May 2010 and although I am ready for a new car, it is because I want change nothing else.
Published: December 6, 2019
Ella of Plano, TX
Source: consumeraffairs.com

I purchased a 2010 Honda Accord from Anderson Honda in Maryland. When I pur
I purchased a 2010 Honda Accord from Anderson Honda in Maryland. When I purchased my vehicle, I inquired about getting a bluetooth device installed. I was told that if I got the device as part of my purchase that it would be covered under 3-year 36,000 mile warranty that came with the car. I purchased it (the item is on my Vehicle Purchase Agreement) and subsequently, the car went from MD to CA with my daughter. The bluetooth device is now dropping calls, and my daughter went to get it repaired in CA. Miller Honda told her it was aftermarket, and they would not fix it. I called Anderson and my sales representative, Jim **, told me, “Oh that was if the car was here in Maryland.” I told him that at the time I told him I was taking the car to my daughter in California and he said it will be covered under the car’s 3-year 36,000 mile warranty. I am angry, because I financed this item when I could have paid cash for it and had it installed after the purchase. Also, I was told that this was a factory Honda item (Hands Free Link), and if I knew it was an aftermarket item, I may have gotten a NAV or more sophisticated item for my money. Finally, I am angry because Honda is not living up to its obligations and lied to me to get me to purchase this item that they now do not want to stand behind. I had a bad experience years ago with a Renault and have stayed away from companies that I thought were not reputable. I should have stayed with Toyota, I guess. I want no one else to get burned like this.
Published: February 12, 2013
George of Pikesville, MD
Source: consumeraffairs.com

2014 Honda Crosstour - After 3 months the driver door trim started peeling.
2014 Honda Crosstour - After 3 months the driver door trim started peeling. I took it to dealership, they replaced it. After 1 1/2 months it has started again. As a goodwill gesture they will replace it one more time. I talked to customer service at Honda and they say its not a defect even though they see it happening on other Hondas.
Published: August 16, 2014
kim of Santa Fe, TX
Source: consumeraffairs.com

The Honda Acura is ergonomically superior to other vehicles I have owned. I
The Honda Acura is ergonomically superior to other vehicles I have owned. It is very user friendly in its location of buttons for cruise control, lights, and dashboard. Comfy and roomy seats. Gas consumption is very satisfactory. Great pick up and braking. It is a very reliable vehicle and have had no major repairs needed.
Published: December 8, 2019
Lisa of Victoria, British Columbia
Source: consumeraffairs.com

On 23 December I was in an accident with my 2011 CRZ, a very luck buck jump
On 23 December I was in an accident with my 2011 CRZ, a very luck buck jumped in my line of traffic. I actually have three complaints against Honda.1. As my vehicle was totally disabled, I called Honda Road Side Assistance. Because of the incompetence of the employee that took my call it took over one hour before a tow truck was dispatched. It is my understanding that service call does not originate in Alberta; that was a huge problem because of my location the gentleman on the phone refused to call a tow truck until he could find me on his map. I told him to just call a local tow truck company and they would know actually where I was. From the time I place the call until the tow truck came it was almost 2 hours.2. I phoned Sherwood Park Honda and asked to speak to a manager with regards to road side assistance. He said it was not his problem and I would have to wait to get a call from Road Side Assistance and I could log my complaint and promptly hung up--no customer service.3. This is the biggie for me. On January 12, 2012 I was informed by the company that was fixing my car that Honda Canada did not have the parts for my car and I could be waiting until possibility the end of February. I telephoned Honda customer service at 888 946 6329 and spoke to a Dennis and told him my problem. He said that he could not help me. If it were a warranty problem then that would be different. I informed that I did not think I had to ask the question, If my car is in accident, do you have the parts to fix it? because I assure I would not have purchased the car. He asked what company was fixing my car and put me on hold for 45 minutes so he could speak to the company that was fixing my car. He came back on line and told me that he had spoken to them and that they had all the parts but one and if would be next. I asked him again if Honda Canada could help and he very rudely told me no. I then told him I wanted to speak to his supervisor and he flatly refused and said it was his call and the answer was no. Funny thing the company fixing my car called the very next day and they never talked to Dennis. I am extremely with the after care I have received from Honda. I purchased this car because I thought they were a company I could trust. Apparently not. I can assure this will be my one and only Honda.
Published: January 25, 2012
Linbda of Opal, AB
Source: consumeraffairs.com

I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it
I have a 2010 Honda Accord EX-L 4 Cyl (45,000 miles and bought new) and it burns oil between changes. I have spoken to mechanics, friends and family and everyone is in agreement that cars do not burn oil unless they are old or have a mechanical issue. The first time I brought it to my dealers attention, the service rep. agreed that was normal. This was in Aug. of this year. They set me up on an oil consumption test. Also, I should mention that when it begins to burn the oil, my oil lamp light indicator flickers and my engine makes a tapping noise when I accelerate every so often. I went back in 2,000 miles later for a check and was told that the oil was fine and that the software update they preformed in August should take care of my issue. (Ive seen no advertised recalls on this yet they have the software update out there) At 6,000 miles, the lamp light came on again and my engine began making the tapping noise. I was ready for my normal change anyhow. Took it in to my dealer, explained I was still having the same issue. They found it to be 3/4 a quart low and their mechanic said this was normal for 6,000 miles of driving. My concern though is that my power train warranty will be up in another year or so and I am worried my engine has already suffered damage since it makes that tapping noise. Service rep said at the latest oil change that he has seen 5-10 of these cases come through and that the software update should remedy it. I am going to formally write Honda so they will at least have my concern on file. Service rep said Id be highly considered if I needed my engine replaced after my warranty is up since I have been documenting everything. But overall, I am disgusted that I pay what I pay a month for a brand that is supposed to be excellent yet I am having issues. If this continues and nothing is done, I can promise I wont be buying another Honda and Ill make sure all around me know my experiences.
Published: December 9, 2011
Amanda of Scottdale, PA
Source: consumeraffairs.com

My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001
My company purchased a Honda Accord Automatic [P 262, Engine No. K24Z 20001515; Chassis No. G8N000825] on 28-July-2008 from the Dealer in Bardoli, Gujarat, for my use. Ever since then, the car engine cannot be started if by chance the driver runs cabin fan (i.e., fan without AC) for more than 10 to 15 minutes. I have then to call Honda Service who send on chargeable basis, a vehicle to tow the battery to jump start the car. Thereafter, the car carries on.This has happened four times at odd places and at odd times. Fed up with the problem, I tried to diagnose the problem my self and to my horror I discovered that the original battery provided by Honda is too small and to camouflage this a plastic encasement has been place around the battery so that the impression given is that the battery is of proper size. In width it is shorter by about 50 mm. I had not expected this from a Japanese Company since I have been of the opinion that Japanese do not cheat their customers.
Published: February 24, 2012
Anand Kumar of Taluka Vagra, Dist. BHARUCH, Other
Source: consumeraffairs.com

I have owned 4 Honda/Acura vehicles in the past. I currently own a 2017 Civ
I have owned 4 Honda/Acura vehicles in the past. I currently own a 2017 Civic hatchback and a 2017 Ridgeline. The Civics TPMS sensor went off after a day or two of owning it. It took 3 visits to the dealer for them to figure out that there was a nail in the tire. It didnt seem to faze them that they missed this twice before. This was at Sunset Honda in San. The Civic has a dash rattle that they cannot diagnose or fix after several visits. This is at Santa Maria Honda, CA.The Ridgelines parking sensor warning chime comes on every time it rains. When I dropped off the car it was raining and the sensors was chiming incessantly. In spite of this fact after waiting the whole afternoon I was told the technician cannot reproduce the problem and it cannot be fixed. This was at Santa Maria Honda, CA. What is happening to Honda and their dealers? I dont think I will buy another Honda.
Published: October 4, 2018
Tom of Cambria, CA
Source: consumeraffairs.com

Im angry about the clear coat peeling off my car. This is not Normal wear a
Im angry about the clear coat peeling off my car. This is not Normal wear and tear or all cars would have this problem! I park my car in the garage but the clear coat was still damaged. I believe that Honda should cover this defect!!!
Published: November 12, 2017
Katherine of Sacramento, CA
Source: consumeraffairs.com

The Honda brand is been a long time reliable ride for my family. I have 4 H
The Honda brand is been a long time reliable ride for my family. I have 4 Honda Civic, Honda Accord, Honda Odyssey, Honda CR-V. Most reliable ride over all handling Power Ride and Maintenance Safety Features Radial Tires Engine Design for power to haul 8 people for family members with kids for school rides soccers playground and other Various track and field’s events as well for Going to the Beach and Family Vacations to Florida Disney Land etc.
Published: November 19, 2021
Sajid of Spring, TX
Source: consumeraffairs.com

My 2013 Honda CRV has only 19000 km on it. It rolls backwards a few feet wh
My 2013 Honda CRV has only 19000 km on it. It rolls backwards a few feet whenever it is in park.
Published: February 26, 2015
Mehan of Edmonton, AB
Source: consumeraffairs.com

I purchased a 2013 Honda Accord and my back glass shattered last week. Alth
I purchased a 2013 Honda Accord and my back glass shattered last week. Although Honda said it was factory defect, they would only cover 60% and I had to cover 40% because the car was out of warranty. REALLY if is a factory defect how can I be held responsible for 40%. I had to pay out of pocket $458. Furthermore, I just got a quote from Safelite auto glass for $319.00. How can it be possible that I paid more than what the glass is worth. On top of this my car has 2 recall, charging system problem and battery sensor. I always thought highly of Honda however with this experience I am very dissatisfied.
Published: September 14, 2017
Arnaldo of Elizabeth, NJ
Source: consumeraffairs.com

I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt sta
I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt start. Battery was brand new. Had it towed to Honda dealer and they said starter is gone - brushes inside are corroded, which is a component failure, they charged me a lofty $ 750 for this repair. I called Honda and they said they couldnt do anything since this was out of warranty. Dont ever buy a Honda.
Published: April 16, 2018
Ravindra of Plano, TX
Source: consumeraffairs.com

We were looking at vehicles to replace 2 we had. We have both retired and r
We were looking at vehicles to replace 2 we had. We have both retired and really dont need 2 cars. I had purchased a Spyder Eclipse 4 yrs ago which I had hated 1 hr past taking it home and a Nissan. The Honda dealership we were familiar with I had test drove cars there before. We went there after we got a online sale price. They were wonderful to deal with. Answered all our questions. Took both cars as trade-ins. Explained all the bells and whistles of the car to us. I love that it is 4 wheel drive-a crossover from a SUV. The back seats fold down completely. The back doors blend in giving the car an awesome look plus it has the wiper in the back window, cameras in the back and on the right to turn.
Published: April 26, 2018
Theresa of Moosic, PA
Source: consumeraffairs.com

0-10 miles = key fob not working. 10-70,000 = one key fob fell apart the ot
0-10 miles = key fob not working. 10-70,000 = one key fob fell apart the other one put together by tape. 15,000 miles = console and arm rest replaced. 35000 miles = console and arm rest tearing. Not covered. 25,000 miles = loud clicking noise turning left. Honda did not cover this. Still an issue. 100,000 miles = recall on rubber bushings, confirmed damaged but they will not replace due to the fact that there is no leakage yet. Asked me to bring it in when leaking. 100,000 miles = paint chipping on roof. $30,000 = lemon.
Published: October 19, 2015
Ernesto of Mandeville, LA
Source: consumeraffairs.com

Went local and after 3 mo. they could not relate issue to area rep. Call fo
Went local and after 3 mo. they could not relate issue to area rep. Call for roadside assistance after car died. Seven thousand miles on odometer. Waited 4 min. For assistance then needed ID #. Find that in the dark. Called back. Waited 5 min. Got someone I couldn’t understand. Ask her to repeat and she hung up. She did not call back. This was your -Roadside Assistance??? I’d
Published: January 6, 2020
G. of Port Saint Lucie, FL
Source: consumeraffairs.com

I have a Honda Stunner CBF 125cc and my bike number is tn-09-bf-5872. I pu
I have a Honda Stunner CBF 125cc and my bike number is tn-09-bf-5872. I purchased this bike on 8/11/2010.The problem that I want to discuss with you is that my bike battery is not working. I faced the problem last month and am going again and again there every day. They are saying some excuses and I complained it to dealer many times but problem is still not solved. Battery is still under warranty. Please take strict action against the company. Please take action as soon as possible.
Published: July 28, 2011
V.Balasubramanian of Chennai, IN
Source: consumeraffairs.com

Actually, this is the worst ever place to purchase your car, I would like t
Actually, this is the worst ever place to purchase your car, I would like to share my experience about old bridge Honda Rt 9 NJ, I purchased my Pilot 2020 EXL with a problem in the windshield and when I realized, that issue within 48 hours I called the Honda dealer, and they asked me to go back for check, when I went back for checking with the Sales manager Jason **, he wasn’t professional at all and he asked me to wait, then another person came out which is Peter ** and he came to us while eating an ice cream, which is unrespectful way to treated your customers. Me and my wife was surprised from that attitude of Honda Old Bridge.I left the dealer with 2 recall on my new 48 hours Pilot 2020 and no one even care, at the end Peter he still eating his ice cream and told me, Just leave your address and we will get someone to you tomorrow, for fixing my windshield, however on my way back to home, Jason ** called me and said, Forget about it
Published: August 3, 2020
George of Hazlet, NJ
Source: consumeraffairs.com

This past week, my car, for the second time within a year, had to go back t
This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. I bought this car (2012 Civic Sedan LX) on February 4, 2012. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation. Ive heard that Honda cars dont break down easily and almost never give the owner any trouble.On September 2, 2012, I was in my car with my boyfriend and his friend to go get some lunch. After going about 5 blocks or so, he suddenly remembered that he forgot something at home, so I had to make a U-turn and go back home. On the way back, the car slowly puttered to a stop. Naturally, I thought it was because I was out of gas or something, but when I looked at the gas meter, it was more than half full. I started up the car again, and although the engine turned on, the car was shaking by itself ... until it again sputtered to a halt. I tried starting the engine a few more times but after a few more tries, it was futile. Luckily, at that time, there werent too many cars around and there was miraculously a parking space nearby, so the two guys managed to push the car safely into that spot. I called my insurance company (Geico) and they towed my car two days later and took it back to the dealer.After they inspected the car, they found that water had gotten into the gas tank. They suspected that it was from a bad gas station who pumped water along with their gas. Ive been going to the same place near my house ever since I bought this car, and nothing like this ever happened before. My family, friends and co-workers all blamed Honda for a manufacturer defect, but even though I felt bad about this case, I didnt blame Honda at all and, in fact, finished off paying off the car this past January 8th, 11 months after I bought the car, and much earlier than the initial 3-year plan I signed up for. The total cost for repairs came out to $1632.34, but even though Geico covered $1085.23 of it, I still had to pay $547.11 out of my own pocket for an accident I didnt even take part in.Then again, on January 14, I turned on the car to go to work, just like any other day, and the car shook in the familiar manner of last October, before it stopped. I got the car towed and taken back to the dealer. Surprise, surprise, they said that there was water in the gas tank. What Id like to know is how so much water could possibly get into the tank to make the car want to stop. I realized that the night before this happened, it rained a lot in my neighborhood, but surely, it couldnt have all gotten into my car. One of the repairmen suspected that someone poured water into the gas tank on purpose. Only I have the key to my car. Why would I want to do something as stupid as pouring water into my car, not once, but twice, and have to go through all this trouble and waste a ton of money? It also couldnt have been an outside job, because by the hole where you put the gas nozzle, theres no scratch mark or any visible proof that someone tried to break in to do something bad on purpose.Because of this, not only was I late to work, but so was my sister who works in the same office I do. She was with me in the car at that time and is still suffering from being scared due to the cars convulsions. In both cases, luckily, the car stopped near my house, or rather, in a vicinity without too many cars. God knows what could have happened if the car chose to stop on the highway. The technician who looked at my car was dumbfounded as to how something like this could happen, not once, but twice. I suspect that this second time was due to bad workmanship last time by someone who was working on my car and left a hole for water to drip and accumulate. There is no other explanation.I bought the newest model of this Honda car because I wanted the best of the best. If I didnt care too much about having to take care of my car breaking down every so often, I would have bought a used car at a much more affordable price. Because of these incidents, my insurance fee went up from $1,936.42 to $1,981.85, but more than that, now I have a phobia about driving, because I dont know when or where my car might stop. Its not even a year old and Ive kept it in good condition. There is no reason for this. The first time this happened in January, I had to take the bus from my home in Flushing back and forth to work (in the Bronx) every day for about two weeks since my car was in the shop getting repaired, and now it looks like I need to do that again. The top reason for buying the car in the first place was to help me commute to work, but if it cannot fulfill that purpose, its pretty much of no use to me. I dont wish to waste any more money paying for stuff like this.
Published: January 16, 2013
Yoon-Young of Flushing, NY
Source: consumeraffairs.com

I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a l
I have bought a Civic 2007 hybrid in 2009. The car imported from USA by a local dealer. Last year, I noticed IMA amber light. I tried to visit the official agent, who refused to accept it since he is unable to fix electrical problems in hybrid cars. I was forced to go to local people who replaced the IMA battery twice till now and Im still having the problem. I really like Honda cars, but I am fully disappointed. Can I find a solution?
Published: February 1, 2012
Ayman of Tlaa Al Ali, Other
Source: consumeraffairs.com

Small ding in the driver side door, when hitting a concrete barrier, caused
Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.
Published: April 7, 2012
Sandra of Hickory, NC
Source: consumeraffairs.com

I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my t
I purchased my 2021 Honda Accord on June 19, 2021 and on June 21, 2021 my transmission went out after 200 miles! I took it into a Honda dealership and was told they would need to replace the transmission, which I was not happy about having a service record on my brand new Honda! I called Hondas customer service on June 22 and let them know the situation and they created a case. I have yet to receive a call back after countless follow ups and voicemails to my case worker! I created a new case on July 14 due to the lack of response and I just received a follow up today 8/5. I have always enjoyed my Hondas but this poor experience has me looking at Toyota going forward. One thing I will not stand for is poor communication and customer service. My case workers voicemail says it may take up to 14 days to respond and that was 45 days ago. Ridiculous!
Published: August 5, 2021
Julio of Spring, TX
Source: consumeraffairs.com

I have 2009 Honda with only 60K miles on it, suddenly loud rattle started o
I have 2009 Honda with only 60K miles on it, suddenly loud rattle started on a cold start. After reviewing online I found the issue to be a Faulty VTC Actuator WHICH IS A KNOWN PROBLEM WITH HONDA. I am just a few months outside of my extended warranty (of course) and the repair cost me $650.00 for again a known problem with Honda cars. (This was confirmed by the Honda service manager). I have submitted a dispute to Honda two weeks ago, I did receive a return call this past Monday to call back service rep. named Jennifer, I have called & left her 3 messages to return my call and still have not heard back. One time I called someone else answered & said oh she is ready to go unavailable, Ill put you in her voice mail. Terrible customer service & their Faulty VTC Actuators should be on a recall.Updated on 11/15/2017: Finally heard back from American Honda, they naturally wont reimburse me for replacing the VTC actuator & was basically told it was a consumer concern not a Honda issue. What??? I was told I had no loyalty to Honda & since my car is 2009 I should accept the fact I was responsible for the repairs. When I kept repeating myself about the faulty VTC actuator which was a known issue, the rep just kept saying it was a consumer concern not a Honda issue. He also stated that the engineers claim the VTC actuator would not do any harm to the car if I chose not to replace it, it was just the noise that was bothering me. I thought my head was going to explode... sorry Honda, that was just sad customer service.
Published: November 9, 2017
Jeanne of Brookhaven, PA
Source: consumeraffairs.com

I received this notice from Honda with this warning on my 2009 Accord V6. T
I received this notice from Honda with this warning on my 2009 Accord V6. They said the parts will be available in late Summer/Fall 2016. They have an advisory to avoid having a passenger sit in the front passengers seat until the recall repair has been performed. However, they make no mention of the drivers side airbag. I am sure the warning applies to both but they dont mention that. One, they should be honest about driving the car until it is repaired and two, they should also do it as soon as possible, and three, make arrangements for the owners to have a safe car to drive until it can be repaired.
Published: August 1, 2016
Bonnie of Concord, CA
Source: consumeraffairs.com

I have a Honda Accord year 2014 version. I bought it during December 2014.
I have a Honda Accord year 2014 version. I bought it during December 2014. All this while I trust Honda quality. I am its fan. However after 1 year of using the Honda Accord, an abnormal irritating noise coming out from the back, around the door, speaker and car boot area. I had send the car to authorize service center for 3 times, however still not able to solve. The irritating noise is getting louder... Everyday early morning while driving the car, the noise spoil my mood. It is testing my patience. With this issue, I am not happy and disappointed with Honda quality. It is in fact worst than a cheap car for the fitness (noise) condition. I am still looking forward for Honda to solve the irritating noise soonest possible. Besides the irritating noise, recently I encounter the wind screen having a few crack mark at the edge. Input from the tinting service provider it is due to the paint peel off. Really unbelievable that Honda can produce this type of quality level. The price of the car paid is really not meeting my expectation on its quality. Just wonder if Honda looks into the user experience and expectation when developing its products.
Published: September 9, 2017
Peck Ying of Sungai Petani, Other
Source: consumeraffairs.com

I got a whole lot of control and confidence while riding on the bike. Court
I got a whole lot of control and confidence while riding on the bike. Courtesy of its new tyres, suspension and brakes, I find the journey to be a smooth and flawless affair. The retro looking charming bike offers a care free ride and this is one of the major reasons for opting for this. Riding experience on this is quite a relaxed and flawless affair for sure for which I consider myself to be extremely lucky. Availing a relaxing ride overcoming the bumps gets much easier. I have fallen for the front end style of the bike in specific.
Published: June 24, 2021
Herren
Source: zigwheels.ph

There is an ignition switch recall - Same make, Same model, Same year as my
There is an ignition switch recall - Same make, Same model, Same year as my Honda Civic, but they will not repair my ignition switch because my VIN doesnt match the recalled VINs, even though they have the diagnostic from the Honda tech saying that it IS, in fact, faulty and needs to be changed to avoid further DYING in the middle of a busy intersection or interstate! When I contacted American Honda, they told me that it was just Coincidental and even DENIED that that was the case until I had PAPERS showing that it was from their very own technicians! Jerks.
Published: September 22, 2014
Janice of Jacksonville, FL
Source: consumeraffairs.com

Worst brand new car I have ever owned. One year ago, I Purchased a brand ne
Worst brand new car I have ever owned. One year ago, I Purchased a brand new Honda HRV from a new car Honda dealer in Puerto Vallarta. To begin with the car which is supposed to be very easy on gas never gets more than 15 miles on a gallon no matter how I drive. Unless you drive on the most unblemished smooth as roads in the world this is suspension is terrible and incredibly bumpy. In less than one year the dashboard rattles like it’s a 15-year-old jalopy. The air conditioning does not blow strongly enough to even moderately cool down the car in warm weather. So far the dealership is offered to do nothing about the terrible gas mileage saying they’ve checked the car and it’s fine. I will be bringing in the car to correct the other problems but I have no confidence they will be fixed either. Honda should be embarrassed to have put out a model that is this terrible.
Published: February 11, 2019
Quin of Mexico
Source: consumeraffairs.com

I have a Honda CRV 2012, since July 2012. Currently 66,000 miles. Since las
I have a Honda CRV 2012, since July 2012. Currently 66,000 miles. Since last summer Im complaining about a vibration. After I pay the evaluation fee, the diagnostic was I have to replace brakes. I did, and the problem persisted even worst right now. I took the car to an independent mechanic and the diagnostic was the transmission is broken. To add insult to injury I had Honda put a remote start on my car and I cant even use it because it kills my battery.
Published: July 20, 2015
Nilda of West Babylon, NY
Source: consumeraffairs.com

I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 0
I had purchased a Honda City ZX (GXI) in July 2008 from Iciban (HONDA MH- 04 DN 7717). Needless to say, the reason I opted for Honda was the excellent quality, and the after sales service provided by Honda. However, I am afraid that the experience I have gained for the last one and half year has nothing to show whatever I had initially thought of.I have been having terrible engine noise problem, which was repeatedly reported to the service center in Pune (Crystal Honda) for the last one and half years. After inspection, they used to say that, there is no problem sir. Once I approached Honda 121, the problem was identified as engine problem, and that the engine as told to me is not good. Please, tell me what needs to be done here. I have been to suffering because of this problem.
Published: August 10, 2011
Abhishek of Pune, OTHER
Source: consumeraffairs.com

I bought a brand new 2013 Honda CRV in Feb. 2013. I have spent a total of $
I bought a brand new 2013 Honda CRV in Feb. 2013. I have spent a total of $11943.74 to date on my vehicle in just 7 years. That’s an average of $1706.25 annually. That’s got to be wayyyy above average. There are 255,000kms on the vehicle, mostly all highway. This doesn’t include cost for tires over that 7 years. Most of this has also been at the dealership; most people tend to agree that that’s my problem; stay away from the dealers, they say. I highly doubt I’ll buy another Honda.
Published: March 5, 2020
Dannie of Moncton, NB
Source: consumeraffairs.com

Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days a
Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days and my lower back started to hurt like crazy. I mean I could barely get off of my couch without being in excruciating pain! Called the dealer and he recommending by a lumbar support at Walgreens. Wow! Great fix! Apparently, they have a bad design and they tell you to buy a lumbar support. I looked on a Honda forum and there were several complaints about the civic seats. Spoke with the General Manager and the dealership is suppose to call me on Monday! Will see what they say! 28-32 MPG in town doesnt do anyone any good if you cant drive the car because the seats are so uncomfortable you cant bare the excruciating lower back pain!
Published: February 26, 2012
Gene of Moore, OK
Source: consumeraffairs.com

There has been a shudder that I feel and hear for quite some time now. I th
There has been a shudder that I feel and hear for quite some time now. I thought it was a characteristic of the vehicle until I inquired about it online and discovered that there are hundreds of customer complaints about this very same symptom. I have tried to get help from Scholfield Honda dealership in Wichita, KS where I purchased the vehicle to help and they refuse. They then referred me to American Honda Corp. and after numerous contacts with them, they refuse to help or do anything as well. Nothing has happened to help my situation and Im very frustrated because this has been going on for a long time. I have been a very loyal customer of Scholfield Honda and have done all my maintenance with them. This is a horrible way to treat a possible return or repeat customer.
Published: August 7, 2012
Teresa of Peck, KS
Source: consumeraffairs.com

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Colum
I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.
Published: February 27, 2017
Emilio of Mauldin, SC
Source: consumeraffairs.com

I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the tra
I bought a brand new Honda Accord SE in July 2002. At 38000 miles, the transmission leaked fluid. The warranty covers only $36,000. After I talked to the manager of the dealership (transmission should last for only 38,000 miles), I paid 500.00 labor fee to install a re-manufactured transmission. At 71,000, the transmission failed again. I got a free replacement from the dealer. Now at 120,000, the transmission was repaired, but it failed again. One Honda with four transmission! What kind of cars Honda is providing to the consumers? Does Honda know anything about Six Sigma quality standard? By Six Sigma, there are supposedly no more than 4 bad cars for every 1,000,000 cars. I am completely disappointed in the quality of Honda Accord cars.
Published: August 14, 2011
Huaping of Duluth, GA
Source: consumeraffairs.com

I have been driving Accords since 1989, I learned a very valuable lesson. O
I have been driving Accords since 1989, I learned a very valuable lesson. Once you have purchased your vehicle (this is my third Accord), per Honda of America any dealership has the option not to service your car. I was told to find a dealer that would work on my car. In my opinion this is not the way to treat a LOYAL customer. I have sent many individuals to purchase this brand---No more. Customer loyalty is not of high value to HONDA.
Published: January 4, 2015
Ronald of Springfield, VA
Source: consumeraffairs.com

My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8
My husband purchased a Honda CBR250R motorcycle on 4/4/2012 and faulty on 8/4/2012 while he went Taiping trip with his group of biker friends. The motorbikes certainly cant start after stop to have a drink in Taiping town. So far, we have been changing so many new bikes but this is the first time this kind of problem arose, which feels uneasy and yet needs to arrange towing service from Taiping back to Ipoh. In my mind, Honda should bear all the cost incurred including the towing service which make us feel unsatisfied of the product. I have been sending two complaints to Ban Hoe Seng webpage, but no reply from them. I feel disappointed and lack confidence to spread around confidently of Honda product. All my friends ask us about the incident.
Published: April 17, 2012
Yong of Taman Song Choon, 31350, Ipoh, Other
Source: consumeraffairs.com

We purchased a 2011 Honda Civic from a private owner over 4 years ago (2014
We purchased a 2011 Honda Civic from a private owner over 4 years ago (2014). Would you believe WE JUST got the title clear and in our name??? (2018) Granted we started the process a year an a half ago when we tried to register it in a different state only to learn that Honda had some kind of hold on it. We kept getting someone from their customer service telling us they had fixed everything and would send out the title. Only to wait for weeks and never receive it. We couldnt register it until we held a title. They kept telling us they couldnt talk to us about why they couldnt release it??? WHAT? WE WERE THE OWNERS! This went on for months back and forth with a new person saying they were sending the title and going through the whole cycle again! Omgosh, so frustrating! I had to track the original owners down to help us, who had since MOVED OUT OF THE COUNTRY, and guess what? They (Honda) said that they had to be in a US OFFICE to sign some paper! We waited for them to come back for a visit to the U.S. and then thought everything was squared away, guess what? STILL DIDNT SEND THE TITLE. We ended up having to get an attorney and we used to be HUGE Honda fans.Never again will we buy a Honda. The customer service reps were always incredibly rude and disrespectful even hanging up on the original owner. Very, very, very disappointed in Honda to say the least. Customer service is a reflection of the company, I feel very strongly about that. I dont want to support a company that doesnt honor and serve their customers.
Published: November 14, 2018
J. of Missouri City, TX
Source: consumeraffairs.com

They started using a new AC system that is faulty and costs $500 just for a
They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.
Published: July 7, 2020
Rick of Denver, CO
Source: consumeraffairs.com

Certified used warranty is a scam. Honda sold me a certified used vehicle u
Certified used warranty is a scam. Honda sold me a certified used vehicle under their program that guarantees a 151-point inspection. Right out of the dealership, the car had a burnt accessory fuse, missing tire change tools, and garbage in the spare tire well under the trunk. This leads me to believe they did not check all the fuses and they did not check to see if a spare tire was even included with the vehicle, let alone properly inflated. They did not offer compensation for failing to check these points in their original inspection and they did not agree to perform another 151-point inspection at my request. It is now 14 months after I purchased the vehicle and only about 8,000-9,000 miles on the car from since we bought it. The power steering pump had a major failure; repair is quoted at $740.01. They refuse to repair the vehicle at no cost since non-powertrain warranty only covers 12-months/12,000 miles. I would typically accept this response, but I feel as if the car was never fully inspected like they advertised. A power steering pump should not have a major failure after 8,000-9,000 miles. I should not have this much difficulty explaining my frustration to Honda, a company that prides itself on reliable cars and helpful people, especially with such low mileage on the vehicle.
Published: March 4, 2012
Jaime of Panorama city, ca
Source: consumeraffairs.com

I booked and prepaid to have my windshield replaced by Honda in Concord. I
I booked and prepaid to have my windshield replaced by Honda in Concord. I paid on May 15th, prior to going to SFO to catch a flight. I was informed by the representative at Honda, that the glass people would need payment up front, and then book a date and time and the glass people will come to Honda and install. Well, here I am, Tuesday, May 28th, been here since prior to 8.30 a.m. My appointment was at nine. First of all, I was told they had no record of our payment for the windshield, which was paid on the 15th. I told them I have the record on my credit card. They said they still dont have record, they then located it after taking my car and finding the receipt in the center console.Anyway, here I am sitting at Honda, Concord, CA, 1.38 p.m., the service person came over approx. 1 hour ago, saying the car had GONE to the window place, and it will take almost all day. Okay, what happened to the window people coming here?!? Also, I have sat here for over 4 hours, unable to go to the bathroom, in case they happened to say it was ready.Also, we paid a large amount of money for a warranty, every time we come in, they cant find it on the computer, and they charge us!! Why dont they ask the financial department, as they have got it from there once before after a fuss from my husband. Now, my husband called, asking to speak to the General Manager of Honda Concord, and was told he wasnt allowed to speak to him. Was he asked to leave a message for the General Manager? No!!! He was told to leave a message for the Service Manager, who is apparently in a meeting and will call my husband back. Lets see how long that takes....
Published: May 28, 2019
Sonia of Antioch, CA
Source: consumeraffairs.com

I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sittin
I bought a 2013 Honda CRV. The battery would drain after 2-3 days of sitting idle. I got it checked repeatedly at the Honda service department when I bought the vehicle. They kept saying the parasitic draw was within specification, and to disconnect the battery cables if it was going to sit for more than 2 days. So each time I park the car on a Sunday and dont move again until Friday (I walk to work), I have to disconnect the cables, or use a solar charger (I park underground heated parking at my condo). They said it was fine and just to drive it more, for 1.5 hrs at a time every couple days to charge up the battery. Ridiculous! I own two other vehicles (different brands) and they can sit for a couple weeks and start no problem. Never had this before, and have since heard it is common on Hondas. I traded it in for a different vehicle and will never buy a Honda again. Honda Canada customer department refused to acknowledge the problem, as did the dealership.
Published: November 20, 2013
Joanne of Calgary, AB
Source: consumeraffairs.com

I recently used the Honda roadside service and wanted to file a complaint.
I recently used the Honda roadside service and wanted to file a complaint. The driver was extremely unprofessional and gives Honda a negative reputation. The driver picked up my vehicle and me. He then proceeds to carry out personal errands while a customer is in the vehicle with him. This included picking up his two kids from summer school and having them sit in the front seat with me and himself and then waiting at his home for his wife to show up and look after them while I am in the tow truck. We finally left for the destination one hour and a half later. I am absolutely appalled by the lack of professionalism from the autoshop and especially from Honda for working with this shop and will be following up on this. Disgusting service from this company.
Published: June 30, 2017
Azia of Staten Island, NY
Source: consumeraffairs.com

PAX Tires and Wheels - It is very inconsiderate of any auto company to equi
PAX Tires and Wheels - It is very inconsiderate of any auto company to equip a vehicle with this type of equipment. The only way to repair a flat is from a Honda dealer. If your loved ones have any tire trouble, where are they going to get help readily? The tires are ridiculously overpriced and do not last very long.This is my first experience with a Honda Odyssey Touring equipped with the PAX wheel and tire. They are a real disappointment. As matter of fact, it was my first experience with any Honda. I really enjoy the van but I think the PAX tire is wrong and some remedy or recall should happen. I am the third owner of this Honda Odyssey and it is in excellent shape and fun to drive, but tire replacement is ridiculous.
Published: September 23, 2011
John of Graham, NC
Source: consumeraffairs.com

Honda customer service and Jazz/Fit the worst. Parts fall apart like no oth
Honda customer service and Jazz/Fit the worst. Parts fall apart like no other car I have ever owned, and dealers acknowledge the faults but Honda turns a blind eye. (Wear and tear - a year after the purchase in the first case of the same issue!) Being reviewed by Consumer Affairs, wouldve hoped for better. Toyota or Subaru for me.
Published: October 7, 2015
David of Park Orchards, Other
Source: consumeraffairs.com

I have owned Hondas for about 20 years. Their build quality is not the qual
I have owned Hondas for about 20 years. Their build quality is not the quality of the 1980s/early 1990s. In the mid 90s, Honda went to OEM suppliers. That was the end of the high quality Hondas. If you are having issues or making a decision on buying, here are the problems that you will fix over and over: Starting issues. This is the biggest problem. These cars have a cold start issue. There is a temp sensor and main relay that just break over and over. No lights will go on the dash and no codes will come up to warn you they are bad. You have to have the spark plugs pulled to see if they are getting black residue on them.This can happen on new plugs. Why? The temp sensor adds fuel when it is cold and cuts back on fuel when hot. It works in reverse when it starts to fail (no way to detect). This will coat your engine and emission system with fuel crud that hasnt burnt. There is no way Honda doesnt know about the problem. You can search models from the 1990s to present day that have this issue. You can keep on top of it but the problem keeps returning.Paint. It will fail. It kills resale value. This has been going on since the 1990s. Detail shops will not wax the cars because the paint is so thin that a buffer will take it right off. Even hand waxing marks the paint. Headlights will cloud over. Over and over again. Door handles break. That is an expensive repair. Headliner will fall down. There is no way to re-attach it. They develop a leak in the cowl. This will rot out your floors. Oxygen sensor fails over and over. Radiator is plastic and glued together. It will fail in the 50 thousand range after the warranty is over. Then about every 50 thousand miles after that. There are several Honda Civics in the town I live in with the same make and paint color. All have the same problems with paint, headlights and door handles. The paint fails in the same spots. No recall from Honda.If you thinking of buying a used Honda for your childs first car, avoid them. These are not the cars for beginners. They will end up being towed. Contact Honda America? They do not respond. They do not care. They will care the next time I purchase a new car as it will not be a Honda. I was loyal, they think nothing of loyalty. I have people that own Hondas coming up to me to tell the problems they have had with their cars. Most of the people have pretty new Hondas. This makes me think that the build quality has gotten even worse in the last couple of years. Honda is no longer worth the extra money they charge.
Published: January 14, 2016
Lonnie of Fort Lauderdale, FL
Source: consumeraffairs.com

The entire air conditioning system on my brand new 2007 Accord had to be re
The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!
Published: September 1, 2011
Ron of Collierville, TN
Source: consumeraffairs.com

This is in regard to the many engine problems that I have been facing since
This is in regard to the many engine problems that I have been facing since the purchase of my Aviator. Its battery went dead exactly the second day from purchase. It had to be hauled to the showroom where it was put right, and we were told that it will not give rise to any more problems. Three months and it stops flat on my way to college. Nothing would start it. I had to request a nearby mechanic who resolved the problem. It worked fine for another few months and on one outing with friends; it starts misfiring and stops dead on an uphill road. I had to haul it all the way back to the city and get it repaired. And as if it werent enough, it always used to misfire from time to time. I got it to Hyderabad when I joined Wipro and came here to work.It worked fine three months and then the self-start stopped working. I gave it to the showroom for a service and repair, and it was given back to me with assurance that nothing would go wrong. When I took it back again because the repaired self was still giving me trouble, the mechanic tinkered around a bit and it started working. I asked him to check if the bike needed an oil change or a service, and he denied. One fine day, the horn suddenly stopped working. On the way to the showroom, the bike suddenly stopped dead (The self was still not working, by the way!).Another visit to the showroom and they say that the engine is damaged because there was no engine oil. And now, they tell me I should replace my engine and it will cost 12,000 rupees. If I sell my bike, I will get only 20,000 rupees. I had invested up to 60,000 rupees in the bike. And it has been just 2 years since its purchase. Even the loan on the bike is not yet cleared. What quality is this that hassles your customers so? I request you to kindly replace the bike and if that is not plausible, kindly do replace the engine, at least. If I had enough proofs, I would have certainly gone to the consumer court. Unfortunately, you got lucky there. I never thought buying my favorite bike would be so expensive.
Published: March 6, 2013
Swathi of Andhra Pradesh, OTHER
Source: consumeraffairs.com

In May 2008, I purchased a 2003 Honda Accord from the dealership in Leesbur
In May 2008, I purchased a 2003 Honda Accord from the dealership in Leesburg, Florida. Supposedly, it had a certified inspection (I have a sticker anyway). I paid for an extended warranty on the electrical system. Within a week the TCS icon lit up on the dash. I called the said dealership and they told me to bring the car in, which I did. The warning light went off en route. I was told by a service person that they could only check into the problem when the light was on. When I had had enough and demanded they at least try to look into the problem, they informed me that the warranty had expired. I went to Pep Boys and guess what? They identified the problem without the icon being illuminated. So, I had to pay $1,800 out of pocket. I chose Pep Boys to get my business rather than the dealership. Recently, my A/C died. Simultaneously, my CD and radio stopped working and the audio unit’s lights went dark. It turns out a $1,200 part, a faulty electrical board that needs replacing. Again, I appealed to the staff at the dealership. The general manager was rude. He said they didnt have to notify me of service bulletins and that Honda was responsible for notifying me of any recalls. I have since found out that this make and model also has transmission problems, so Im just waiting for that shoe to drop. Never ever trust a company because of its word-of-mouth reputation. Honda has put out some clunkers and their Leesburg dealership - boy, I want to name names - doesnt give a damn. P.S.: I maintain my vehicle regularly and it has fewer than 62,000 miles on it.
Published: October 15, 2012
Terri of Eustis, FL
Source: consumeraffairs.com

Loved my 17 Ridgeline until I used it to tow a camper within Honda’s guid
Loved my 17 Ridgeline until I used it to tow a camper within Honda’s guidelines. Had transmission failure at 17k repaired under warranty. Same problem 35 mi later. Got rid of it.
Published: May 9, 2018
Rex of Utopia, TX
Source: consumeraffairs.com

Went in just for a recall on airbag and when I went to pick it up, the car
Went in just for a recall on airbag and when I went to pick it up, the car was on so not until I arrived at a store and stopped, then car would not turn on. I waited a bit, turned on. Went back to dealer and they said it was the battery which it wasnt. Now its the starter. The dealer say they didnt do anything but what a coincidence. They asked if I wanted to have car diagnosed.
Published: July 2, 2015
sonia of Garden Grovr, CA
Source: consumeraffairs.com

We have a 2013 White Honda Pilot. It has been a peeling mess. I see many ot
We have a 2013 White Honda Pilot. It has been a peeling mess. I see many others on the road with the same issue. We went to Honda and they will not cover it. It is obviously a bad batch of paint, I am not sure why they are putting it on us the consumer. We have had many Hondas in our family, this is very frustrating.
Published: March 25, 2019
Teresa of Howell, NJ
Source: consumeraffairs.com

Extremely reliable. The car has had no breakdowns near home or while travel
Extremely reliable. The car has had no breakdowns near home or while traveling cross country. It is fun to drive and has plenty of acceleration. There is also plenty of passenger room, the suspension seems durable and visually the car looks aerodynamic and cuts through the wind with little resistance and air turbulence.
Published: June 19, 2018
Billy of Ada, OK
Source: consumeraffairs.com

I bought 2018 Honda Accord about a month ago and it already had fuel inject
I bought 2018 Honda Accord about a month ago and it already had fuel injector problem! After I took it to a Honda dealership in Burnsville to fit it it stated to smell like gas in my vehicle after they fixed it. I took it back to them and they said, Keep driving it because we don’t see any leaks. That’s where I went to back to the Brookdale Luther dealership to try and change the car out but they said it past the 5 day grace period. So they connected me with the service people to try and fix the problem but they told me to go back to Burnsville dealership because theyre the ones who started the job and they have to finish it otherwise we going to have to charge just to look at it. I also got a extended warranty with Honda.
Published: January 1, 2021
Ahmed of Burnsville, MN
Source: consumeraffairs.com

I own a 2009 Honda Civic. I have had multiple issues with the drivers side
I own a 2009 Honda Civic. I have had multiple issues with the drivers side lock and the trunk lock. I have had it replaced once under warranty. But the drivers side lock broke again after the warranty was expired. I have had to replace my brake pads before even reaching 30,000 miles. And recently received a letter in the mail saying I can make a claim for a class action suit due faulty brake pads that were applied on the Honda Civics from 2006 to 2009. The local Honda dealership, Spreen Honda, was offering free oil changes to people for a good review on Yelp, desperate times for Honda. Such cheap accessories and parts applied by such a major corporation, thanks for exploiting the middle class.
Published: February 27, 2015
Amy of Loma Linda, CA
Source: consumeraffairs.com

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