Jason of Brooklyn, NY your Crosstour is not the only one with water leaking under the trunk flooding out the NAV control unit. The first time my 2012 flooded the car was at the dealer for a month. Honda also has a policy to rent you a loaner after so many hours it is in the shop. My NAV unit was emitting fumes inside the car with a horrible odour like the perfume used in portable outhouses. The 3rd time it happened I ended up spending the night in ER because my oxygen level was depleted.An owner from Massachusetts drove his 2012 to New Brunswick, a 9-hour drive. When he went out the next day the NAV Unit was melted, glove box and passenger floor carpeting were burnt. Honda refused to remedy the situation for him. Sudden Deceleration is also another serious issue with the V-6. TSB 13-031 is to fix it reactively. Problem is you could be a piece of charcoal from a rear-end collision because your brake lights do not come on to warn traffic behind you when your car slows down to 15 km per hour.My shop manager blamed us that we were misapplying the brake pedal. This is outright negligence and should be a recall issue. Then we have the VCM, Valve Cylinder Management system fouling the spark plugs when it goes from 6 - 4 - 3 cylinders to save fuel. It must also carbon the piston rings because the motors start burning oil. Mine had motor oil leaking unto the front bank exhaust manifold and my favoured Honda Shop Manager denied it was leaking. The Acura Dealer confirmed it was. At 17 thousand km there was a puddle of oil on the driveway when the Bailiff took the car. Honda refused to remedy the situation after 5 letters so I stopped payments. I asked for a low mileage Ridgeline truck because they do not have VCM on the V-6 and a lesser model without the NAV unit. In Ontario we have OMVIC whom I will file a complaint with.

Honda is a joke. Bought Honda because of name. However got a lemon and they are refusing to address issue. Car RPMs surge rapidly while driving a constant speed and cars gas mileage is a complete scam and a lie. These companies rip people off and smile doing it. Its disgusting. Im going to picket outside the dealership and put a sign on my car that states they are unwilling to resolve issues. My car has 300 miles on it.

I booked and prepaid to have my windshield replaced by Honda in Concord. I paid on May 15th, prior to going to SFO to catch a flight. I was informed by the representative at Honda, that the glass people would need payment up front, and then book a date and time and the glass people will come to Honda and install. Well, here I am, Tuesday, May 28th, been here since prior to 8.30 a.m. My appointment was at nine. First of all, I was told they had no record of our payment for the windshield, which was paid on the 15th. I told them I have the record on my credit card. They said they still dont have record, they then located it after taking my car and finding the receipt in the center console.Anyway, here I am sitting at Honda, Concord, CA, 1.38 p.m., the service person came over approx. 1 hour ago, saying the car had GONE to the window place, and it will take almost all day. Okay, what happened to the window people coming here?!? Also, I have sat here for over 4 hours, unable to go to the bathroom, in case they happened to say it was ready.Also, we paid a large amount of money for a warranty, every time we come in, they cant find it on the computer, and they charge us!! Why dont they ask the financial department, as they have got it from there once before after a fuss from my husband. Now, my husband called, asking to speak to the General Manager of Honda Concord, and was told he wasnt allowed to speak to him. Was he asked to leave a message for the General Manager? No!!! He was told to leave a message for the Service Manager, who is apparently in a meeting and will call my husband back. Lets see how long that takes....

We called for roadside assistance due to a flat tire. We called at 7:00 pm. We were told 40 minutes. After 40 minutes we were told 15 minutes more. After 15 minutes we were told 25 more minutes. We complained to the call center after each delay. Finally they told us a new service would come in an hour!!! We were very upset. After another half hour both services showed up. It was an awful experience!

I tried to ask for a roadside assistance for my 4 month old Honda Odyssey due to flat tire, they told me exactly its gonna be 60 mins or less because it requires to be towed, 60 mins gone by but no roadside assistance. No call to tell me that it got delayed, waited. I tried to call them and follow up but they told me its gonna be 28 more mins, this is really bad customer service, good thing its not winter or snowing or I wouldve been froze to death.

Contacting CS and speaking with incompetent individuals is apparently the norm for this company. I have been waiting at least 7 days to receive a call back from a Supervisor. This is unacceptable. This is my 3rd Honda Accord and the rate theyre going I doubt if there will be a 4th!

I was a passenger in my sister’s ‘08 Honda Civic and we were struck in right rear of car by another pickup truck. The side curtain deployed and shattered and done damage to the side of my face, head, right arm, elbow and right eye.

I went into Honda on Rt. 22 in Hillside, NJ for a diagnosis test & oil change. The service advisor tells me its just my battery. Ok so I wait for them to change the battery. Then he comes out 20 min later and says Can you come with me? I have to show you something. The mechanic shows my cables are ate up from the battery. He cannot change battery without changing cables which was approximately 600 and some change which I didnt have. My mechanic states my barrings are also leaking which was approximately 700 and some change. Now I had my car serviced back in April, they didnt see all the acid and corrosion on my battery. YES THEY DID, it was too much not to and to eat my cables from April to Oct the way it did, it was a lot of acid. Ok so I tell them look, fix it where I can drive it and Ill pay for the oil change and diagnosis test which was $85. While Im waiting they come tell me they dont have the parts. Ok give me a loaner. They dont have loaners, they have a shuttle - but fine, Im going to East Orange, OH. We dont go to East Orange, we go to Newark, Irvington, Union, Hillside and Elizabeth. Ok East Orange is a hop, skip, and jump away from all of them - WTF. Now Im mad, frustrated, hungry. I get a call with bad news of a relative passing - the day is just going downhill. Then a man approaches me about a car. I go in his office, we talk. He tells me I can take a new car & bring it back Saturday. Well that sounded great at the time so I sign temporary insurance papers to cover the new car, a privacy paper in which they said it was mandatory, and left with the car. I leave out the state on an emergency, my brother brings the car back to Rt. 22 Honda in Hillside and guess what? They SOLD MY CAR, told me I would have to give the $150 to get it back. Sorry Rt. 22 Honda - you better be very very careful of them.

I have had over a dozen issues (with most still outstanding) with my 2016 Honda Civic and Honda Canada has been using gibberish excuses to stop repairing my vehicle under my valid warranty. Be careful of excuses like Cannot Replicate as this is their first attempt to avoid the costly repairs associated with your vehicle. Honda Canada representatives have assured me that no photos, videos or witnesses means nothing to them, thus ignoring your concerns and complaints going forward. There is nothing you can do because they have already taken your money. Even if they lose you as a future customer, they know it is still cheaper for them than to have fixed your car under your valid warranty.If you do duplicate the issue to only a Honda Service Manager, then they will use another corrupted tactic and deem the issue as Its just the normal characteristics of the vehicle and now your vehicle is fixed and they will no longer deal with that issue, even if you threaten to take legal action. They just dont care. Their tactic includes losing customers as long as they DONT pay for your repairs. They are convinced that they can bite the hands that feeds them and still get fat. If that isnt arrogance then I dont know what is.Unfortunately theres nothing you can do but spend thousands of dollars for a lawyer to take them court, and knowing that the customer cannot usually afford it and just gives up, theyre content to have saved the shareholders the costs of your repair. But you can do something about it. Share this warning with family and friends and tell them to do due diligence before buying a Honda product. ***BUYER BEWARE; YOU HAVE BEEN WARNED***

I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!

2011 Honda Pilot - I was surprised to learn that my accelerator is controlled by a computer. Recently, the TP sensor was not working properly and the car had a mind of its own. I had no control over the car. The car took off ... power steering failed and brakes locked up. I was, thankfully, in my driveway. I cant believe this is not a warranty issue. Honda should replace my sensor for free. They just reset the sensor and charged me $126. I am trying to sell the car. I fear this will happen again soon. Please consider this situation.

I have taken my car back to service at Honda since day one for a rocky and shifting ride. I have been told over 20 times that there is nothing wrong with my car that it drives as designed. I have also taken my car to outside mechanics that have told me exactly what I felt when I drive my car. The other mechanics (not Honda) state that my car drifts left and pulls right. Each time after I take my car to an outside mechanic I then take it back to Honda service and they say the same thing, car drives as designed and that they can not find anything wrong with my car. What I found out between the 14th and 15th time of taking my car to Honda that every time that I have brought the car back that my rotors and brakes we always inspected as part of Hondas service plan. So my thing is that if it had be inspected and the outside mechanics noticed it immediately how come Honda never diagnosed the problem (Oh my bad. Theres no problem). I have gone to the attorney general and without an inspection of my car or anything they sided with Honda. I tried the Better Business Bureau but they do not deal with brand new model vehicles. They referred me to NCDS National center for dispute settlement, a carbon copy of the attorney generals office. So no matter the documents you have or proof its basically your word against the word of the big corporation. Im in a losing battle while still having to pay for and drive a vehicle that probably will be the cause of my life and my families life as well as others. Been thinking of a voluntary repo but that will kill my credit. Better my score than so many lives.

Went local and after 3 mo. they could not relate issue to area rep. Call for roadside assistance after car died. Seven thousand miles on odometer. Waited 4 min. For assistance then needed ID #. Find that in the dark. Called back. Waited 5 min. Got someone I couldn’t understand. Ask her to repeat and she hung up. She did not call back. This was your -Roadside Assistance??? I’d

The car cut off while I was in the store for five minutes. I was told that if you leave keys in the ignition while off, it drains the battery. No car in my life has that ever happened after leaving the radio in the car on and drained the battery. I had a problem within 3 months of buying a 2008 Honda. The car cut off and wouldnt start, and it did it again last night. I took it in before and the first time I took it in, the battery was fine. They checked the battery today and they said it was no good but it happened a total of 4 times and there was a recall on the car. It happened to other people and which shouldnt have happened. It cut off last night and no key was in the ignition and the battery died. I spoke to Ron, store manager, and the service manager and they refuse to change the battery. All they did was to charge up the battery because they wanted me to purchase a battery for $159 which is a problem. Because there was a problem a few months after I bought the car and I brought in for the same thing now, in less than a year. Honda told me that if you leave the key in the car, the car still is drawing power even though the key is off. I kid you not. My mom was in the car for five min. and the battery died. Honda of Roanoke Rapids doesnt care about customer service and doing what is right to satisfy the customer. The battery was going bad before I bought it in March. I will never buy a car again from them. And I have the powertrain warranty and American Honda forced me to get it and wont cover squat. I was forced to take it by American Honda or else they would not approve my loan. This was Honda of Roanoke Rapids. How many did they force to take warranty out so they can get more money from them?

1. The dealer is charging the credit/debit card fee from the customer due to which I personally had to compromise on my home loan emi and the credit score and the query resolution dept says that it cant do anything about this. 2. The dealer isnt providing the temp reg. no. and once again the query resolution team says that its ok.

2004 honda element, over 12 years old, minor problems, but love it for hauling. The pets love it, and wish they were still in production. It has never left me down! Bought it new, 12 years old, cant.

We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. Its not written.

I have a 2006 Honda City with 63,000 kilometers. I had a big accident at the 6th of March, but my airbags didnt open. I rescued my life very hard. I always trust your cars safety, but I was shocked when the airbags would not open. You are always preparing your cars advertising that everything is excellent in your cars and saying that take our cars because we are care about your life, but I dont believe you. I want to share this event with you. Human life is not an issue to be discussed with anyone. I will always say my friends, family and co-workers against buying Honda.

The entire air conditioning system on my brand new 2007 Accord had to be replaced. Wolfchase Honda said that the a/c system was overcharged by someone. I have never charged the system and Wolfchase Honda is the only one that has ever serviced the vehicle. Wolfchase Honda and Honda America would not help. I took it to another Honda dealership and the repairs ran nearly $3,000. I have purchased several new Hondas in the past but my last purchase was a Ford. I am through with Honda!

Recently, I bought (April 2011) a 1997 Honda Passport with a blown head for next to nothing. I purchased the vehicle for my two kids to get back and forth from college. I then dumped a couple grand into fixing it. Then in June, I noticed big chunks of rusted steel on my driveway under where the Passport was parked. I crawled underneath it, only to find that the chassis was so rusted out in places that I could place my whole fist into the holes (especially right under the passenger seat/door). I was also able to grab handfuls of rusted and corroded steel from inside the cavity along the chassis.I immediately called the Honda Recall Hotline, and they indicated to me that there was no recall for the 1997 Chassis, but there was a recall starting in 1998 on the frame. “Not to worry”, they said. I was to take it to the dealer to have them access the situation and determine next steps. So, I parked the vehicle in the driveway, and prohibited any one from driving it. I have been so busy with work, but I finally got around to calling the dealer in my area (Roush). They instructed me to set an appointment for them to do a diagnostic check. Oh, and that they will have to charge me for the diagnostic analysis. I told them that it was a bunch of bunk having it; I did not want to pay them any fees. All one has to do is get on their knees; look under the car, and come to the diagnosis that I came to that there is obviously a defect for the steel to be so rusted, that you could put your fist into several areas. Obviously, you do not need to be a rocket surgeon to figure it out, nor do you need to place it on a rack to make an official diagnosis, let alone charge me for it. I told them that I would send them 1000 FREE diagnostic pictures that they could use for their analysis.Since that did not get me anywhere, I asked for Hondas number because I wanted to chat with a regional/district manager in order to obtain approval for the dealer to waive the diagnostic fee. I got the runaround from Heather in recalls. She said that I needed to go back to the dealer; since my vehicle had no recall, she could not obtain approval for a free diagnostic check. She also would not provide me with the district managers name for Honda. She said to me that I needed to get that information from the dealer.I then proceeded to voice my concern on this, and told her that the vehicle isnt safe to be driving even to the dealer. She offered absolutely no concern, nor any valuable customer service. Based on this Honda experience and previous experience with a GMC vehicle, I can tell you GMCs customer service department blows Hondas away. So, now I have to call Roush back in order to obtain the Honda district managers name and number. It makes absolutely no sense and is totally a runaround. I bought the Passport because it was a Honda, only to find out that it is an ISUZU.Honda evidently paid ISUZU to manufacture the Passports which was Hondas entrance into the SUV market. Now I have what I thought was a Honda, which is actually an ISUZU. No wonder why the frame is crap. If you happen to own a Honda Passport manufactured in the years 1995 (first year), 1996 and 1997, check your chassis. If anyone else has this problem, please let me know if you have been able to rectify it with Honda.

The top coat on the roof of my 2007 Honda Civic is peeling. It started last year and is continually getting worse. We tried to repair it with rubbing compound and wax but it did not work.

Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!

My 2003 Black Honda Accord has lost clear coat on hood, roof, trunk and now some of its sides. It looks bad and its growing even bigger. Is there any recall on honda for this paint error? I read that every one is complaining about the same error on the same area of the honda. I have seen on other hondas with my own eyes with the same error on the same spots with same issue. Wow Honda has this paint job error? Couldnt believe it.

Actually, this is the worst ever place to purchase your car, I would like to share my experience about old bridge Honda Rt 9 NJ, I purchased my Pilot 2020 EXL with a problem in the windshield and when I realized, that issue within 48 hours I called the Honda dealer, and they asked me to go back for check, when I went back for checking with the Sales manager Jason **, he wasn’t professional at all and he asked me to wait, then another person came out which is Peter ** and he came to us while eating an ice cream, which is unrespectful way to treated your customers. Me and my wife was surprised from that attitude of Honda Old Bridge.I left the dealer with 2 recall on my new 48 hours Pilot 2020 and no one even care, at the end Peter he still eating his ice cream and told me, Just leave your address and we will get someone to you tomorrow, for fixing my windshield, however on my way back to home, Jason ** called me and said, Forget about it

I have been looking all over for a red 2022 ridge liner rtl-e truck. So I contacted several local dealers and put it on the web too. Last night got a call from a sales man Mark from Venice honda and told me that he just got in a red ridge line and if I was still interested, I jumped at the chance. We agreed I would come in at 1030 the next morning and that no one had an appt that was interested in this truck. He even told me he would grab the keys to this vehicle so no one would grab it before me, on the way down there (90 min drive) in a torrential rainstorm got a text from him if that I was still coming. I replied right away that I was going to be there on time, I also got two phone calls. One from Kyle the manager to see if I was coming and replied yes, I was very excited only to get there for my appt. Saw the truck in the lot and a couple were looking at it, I asked mark if that was the truck, he replied yes but that the couple I saw put a deposit on it.So all this trouble and he was lying to me, then he proceeds to try and sell me a pacific pewter ridgeline, I told him if I wanted that I wouldn’t be looking all over for this particular truck, I was so angry at this point. When I checked their reviews I read that this practice was quite common with this dealership. So I drove 3 hrs in a terrible storm to be lied to. I think people deserve better than this. I understand car dealerships dont have a stellar reputation but to get someone to drive 3 hrs for nothing but try to drum up a sale, I will never buy a honda again, I have owned 4 different Honda’s.

My daughter was involved in an accident on Saturday, August 27th. Shes driving a 2003 Honda Accord 4-door. In the morning, she had a flat tire. So, one of the tires is just a spare tire. On her way home from work that day, she took Highway 54. She spun around, hitting the railings. The four tires blew. The passenger side airbag deployed even without a passenger. The driver side airbag did not deploy.

My name is Latifah, 55, mother of four, from Malaysia. I am a Honda Civic Hybrid owner. I would assume that with all the recent hype behind the Class Action lawsuit against Honda in the U.S. on grounds of cheating mileage claim and also Heather ** vs. American Honda, Inc. case at California Small Claims Court, you would have probably guessed where my story is heading. Well, to cut a long story short, my Honda Civic Hybrids IMA battery went kaput after a year and ten months of owning it from brand new. My HCH is one of the earlier Hybrids to be purchased in this country. I am not so fussed about the failed technology part of it as this can happen to the very best of us, but I am very concerned and terribly upset about how Honda ridiculed and humiliated a customer who is an early adopter of their Hybrid technology. Instead of helping me out with a technology that they admit is still in its infancy, the company decided to make an example of me, a caution to all and any hybrid buyers, that there is no sympathy from Honda if the expensive IMA battery fails.My initial request to Honda was for a straightforward battery replacement, but they refused, insisting that the fault with the car occurred outside of the warranty period. Having exhausted all avenues of communication with the company, including writing directly to the CEO and receiving no evidence of customer care, we had no choice but to seek compensation through the Malaysian Consumer Tribunal late last year. Even at this point, Honda refused to make an offer for reasonable battery replacement, but instead came up with nonsense terms and warranty which I rejected. The Consumer Tribunal Court here disallow lawyers to represent parties in order to keep cost to a minimum and give access to everyone, and without the benefit of fancy legal jargon to defend themselves against my simple statement of facts, Honda lost. To put it simply, the tribunal found that Honda and the dealer that sold me the car was unable to defend their false advertising that claim of 10-12 years lifespan for the IMA battery. The tribunal ordered them to pay me back an equivalent of US$7,000 in compensation. Just like in Heather **’s case, Honda in Malaysia appealed for a judicial review at the High Court shortly after. I can only release the Consumer Tribunal Grounds for Judgment here as my High Court case is still active. After plenty of spinning and hair splitting by their lawyers, it seems like Honda may get their way after all through the legal channel of this country. But I will have to wait for the verdict to be released 27th of this month. Yes, my story does sound like another typical narration of a victim of corporate fraud who then gets away with it because they can afford expensive lawyers who will do anything to get their clients off the hook.The reason why I am writing this is to seek help from International Media to actually cover my story. My story is minimally picked up by the media here, especially the motoring media as most of them are in the pocket of Hondas advertising department. I wrote to the authority and government agency here, but no one seems to be interested to entertain my complaints either. Meanwhile, Honda enjoys maximum advertising coverage for their Hybrid range by bringing in more Hybrid cars here due to tax incentives. The victim, the public here then blindly buys a Honda Hybrid without knowing that Honda will turn on them once the dirt hits the fan. This is not about my loss anymore; this is about principles and my rights as a customer. If this was back in the days of glorious Japanese industrial standards and discipline, nothing less of Hara-kiri would be expected from Hondas CEO if a blunder like this were to take place. Today, they can pat each other on the back congratulating on their sales success for their infamous fraudulent green car. Hope this finds you well. I am more than happy to answer any questions and I will be grateful with any help that I can get.

We have been a Honda family for many years. However, we have purchased our last Honda. In the last 5 years, we have purchased two Honda Accords. BOTH cars ran out of oil and damaged the engines. Honda tells us that the oil light only comes on when you are completely out of oil??? Well, by then, its too late. The first Accord, they put in a new engine for $3,000.00. Right before the warranty expired... it ran out of oil again. They fixed the engine, we sold the car and bought another Accord. On this particular model, Honda KNEW that oil consumption was a problem. Our car ran out of oil and did some damage to the engine. This happened 1,000 miles past the warranty date. Honda would NOT make good on this problem and wanted us to pay another $3,000.00 to fix this engine. We filed a claim with American Honda, and they said they would not pay AND that this car had a fix put on it because it had a recall for the oil consumption problem. We are now TOYOTA buyers.

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

My car is 8 years old and has no cosmetic or engine issues. It gets good gas mileage and is dependable. I enjoy driving my car. I like that it gets good mileage. I love that it is dependable.

My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

Having owned 5 Hondas over the last 15 years, I can tell you this is NOT the same company it once was! Customer Service, WAS their strong point, and was upheld to a standard that surpassed the industry. NOW it is just MAINSTREAM... MAYBE EVEN WORSE! We are getting ready to purchase our new vehicle and it will NOT be a HONDA. Not because the vehicles are faulty... but because the service standards have fallen to a level of disgust and unethical practices. I hope this review gets seen by anyone that might be considering a HONDA for their next purchase. BUYER BEWARE!

I bought a 2011 Honda Accord. They said the car does start, but it doesnt. The engine has a big hole under which means that it is broken. But they did not mention it on the sale document. When I called, they did not help me at all. I need someone to help me in this case. Thank you.

Honda S2000 - It’s a great little convertible that is not high maintenance, but Honda stopped making it. It hugs the road very well and maneuvers great on the road. Honda should definitely bring it back.

My 2004 Honda CRV-EX air conditioner stopped working suddenly. It worked well one day and blew hot air the next. I went to Go-Honda Dealer in Westminster, Co. They said that I need a whole new air conditioner system, which costs around $3,000.00. The compressor goes out and send metals to the lines and contaminates the whole system. This is a complaint from a lot of Honda CRV owners. Even the dealership said that they see this a lot of times. I also saw numerous complaints on websites.

I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.

I was raised in a Ford family and we rode Honda bikes and three-wheelers because my dad, who was a mechanic until he became a fireman, drove Fords and rode Honda motorcycles. Its all I knew as a kid and years later, after I got married my husband - who raced motocross on a Mako - bought me a Honda ATC. I loved that ride and was completely confident in its safety. So confident that I had no qualms about riding with my toddler son seated in front of me.

All the trunks leak. All the cup holders break or stay stuck open. Constant replacing spark plugs and wires. You have to rev them like mad (but the most of you know the VTEC deal). The worst is the radiator issue. Also, expensive brake jobs. Around 80K miles they have to be replaced. The cat heat shields on all. Yes, there are worse cars out there. But, Honda is way overrated.My first Honda, 89si, they told me the payments would be 254 a month. Being gifted mathematically, I told him he was off 25 bucks. Show me your work. He wouldnt. I then ran the numbers by him and lo and behold, he never counted in my down payment. Then the clutch went bad at 800 miles and they said it was a moving part. I told them I would burn the car in front of their place. My brother, an attorney, fixed the problem. He also found out the finance guy and a girl got arrested. This was Martins Honda in Manhattan. But I never had another issue with that car, outside of the spark plug, radiator, cat shield and cup thing. Wrecked it and bought a 95ex. Cat shield, leaky trunk, same issues as above but the clutch was fine. Replaced the radiator. Bought a 2002 ex, Same issues as above minus the clutch. I guess Id rather know the enemy than roll the dice. Still have the car but its parked in the garage for posterity.Best Honda we ever had was the 98 Odyssey. What a car. Best ratings in Minivan history. My oldest just sold it with a zillion miles on it. We brought into Brewster Honda for a brake job and I had put brand new windshield wipers on it the day before. Went to pick it up and the wipers were swapped out with worn out mismatched metal on glass wipers. I was livid. They told me it wasnt their responsibility if the car was parked outside and someone stole or damaged it. I said, if someone stole them, under the bright all night light, who on earth would take the time to replace them? Common sense. I told them I have another set of keys and Im driving off. See you in court and you know Ill win. They gave me new wipers.My other two Honda I inherited. One blew up after the dealer allegedly put in a new timing belt, the other is an Accord that is old but has the best AC Ive ever been around. Odd as the AC in my Civics were awful. It wont show me as a verified owner but its kind of obvious I am. PS: Go in with your own financing because Honda is the worst at You can get 3% interest if you do this undercoating or whatever and blah blah. Said no the first time and now my answer is, I want out of this room. Where do I sign. It seems like a prevailing theme with auto dealers.Havent bought a Honda since the 02. Someday, if I move south, Id consider an Accord. Seems like so much technology now, that the length of warranty of whatever brand is a starting point. All these techno cars and going to be crazy money to fix. I give the cars 4 stars and the dealers 0 stars. Considering how many truly lousy cars are on the road and that almost all dealers are lame. That should come out to 2 but you dont deal with them much. So Ill say 3 stars. Of course, everyone reads 1 star and 5 star reviews (looking for consistency in the good and or the bad), so this wont be read by too many.

I called Honda because I bought a new 2016 HR-V EX AWD which has the keyless system. The owners guide states I can unlock all doors with the trunk release. It does not and I learned that the owners manual states something different. I also complained to the phone contact because the only door that opens all doors is the passenger door, unlike past vehicles I have had where pushing the button twice opens all doors. I was told this was a security feature of the vehicle. However, it would be just as secure if it required two pushes for all doors and only the current handle grab for the drivers door. When I asked how to get both issues repaired I was told the drivers door was engineered that way and could not be fixed because it was not broken. They will be calling back about the trunk to clarify which is correct, the owners guide or owners manual.I was pleased the company is willing to respond quickly but am entirely dissatisfied with their denial that the doors could be altered given that this version of the car is quite a bit more money than the version with remote entry instead of keyless entry. As the driver, I either have to fish the key fob out of my purse or make my kids wait until I am inside the car to let them in. Im having to train them to stop yanking on the door handles until I am inside. Worse is that I cannot open the back doors myself without the same maneuvering, difficult if I am hauling items I have stored in the back seat.

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.

I bought a new car Honda HR-V 2018 at Honda auto plaza mall (Nostrand avenue in Brooklyn). I dont know that is going on but this car has been giving me so much problem. This car stopped with me in the middle of road. Sometime the steering wheel just locked when I am driving and the dash just went black. I brought it to Honda but nothing got done cause it is still giving me the same problem. They want me to keep driving it like that cause they cannot figure out the issue. I left the car with them until they can fix it. If you love yourself and your family do not buy this car. I cannot keep risking my life and the life of my family driving that car. I could understand if I bought a used car but I bought a new car. Hope this review will help you in your decision. Please see video.

I had purchased a CB Unicorn Bike No. DL9SAJ3056 on 31/Oct/2011. I have faced a major problem about picking it up from the first day. I told the service center manager about my problem. He serviced my bike many times, yet there is no result. The engineer has also come for my bike, but there is also no result. Now I am dissatisfied with the bike. Lastly, I decided to file a complaint in the official site of Honda. I want to replace my engine as soon as possible, please try to solve my problem.

Honda Ridgeline - it is easy to get into. It works wonderfully as a car or truck, the back seat raises to allow access to a level floor, which is great for packages. This is the best vehicle that we could own as retirees.

I am not very happy with Honda as of today. A part of the front suspension fell out onto the highway apparently today. This vehicle was Honda certified but now I am finding out vehicle was apparently wrecked with is big no no. Just buyers beware that bullet proof Honda is no better than our old suppliers at Chevy and Ford. P.S. I am also being hung with $800 repair bill for something that is no fault of my operation of vehicle.

Im going to sum this up as quick as possible. We bought a car in January of 2016 and it started to smell in March. Well me and my girls got sick and this smell wouldnt go away. It was in everything and we had to get rid of a few things. So I took it into the dealership on 4/20 and they said theyd get it cleaned up and back to me... Well its now 6/23... which is 6 months later and I still dont have my car! Yes there was a leak in the back that they couldnt find so they sealed up the whole back end. Then they found mold in multiple places, but Ive had to fit the whole way. Customer service is horrible at the dealership and at Corporate. We bought a 75,000 car! Brand new and we got sick! Mold can kill you. No one seemed to care, and all they do is pass the blame. No one ever returns calls or admits anything. They just blame someone else. And now theyre not wanting to give us the full amount of our loan back?! Im not losing any money from this! We did nothing wrong! We were sold a bad product that couldnt be fixed! And now Honda and the dealership are trying to jip us out of money?! Weve been making payments even when we dont have the car?!!

Im having the same oil consumption problem with the 2008 Honda Accord that many other owners are having. We bought the car at Anderson Ford in Lincoln, Nebraska and before it was time to change the oil the first time, there was no oil on the dipstick when I checked it. My local mechanic checked it out and couldnt find a problem, so I took it in for the software update, but that had already been done. This is the third Honda weve owned and hope we can continue to be a loyal customer, so I would hope to hear some resolution to this problem. I hope it doesnt come down to someone filing a Class Action suit, etc. Thanks.

I have Honda City full options, year 2006, 1.5l VTEC. I have this accident from the front of the car; the car condition is total loss. My complaint is how I have an accident like this and no airbag has opened. I have 2 airbags in the front, and I have been injured. What is the safety in the car?I bought a Honda, because it is a brand; and I paid more than the worth of other Korean cars because of safety. Where is it, the safety factor? I have an accident like this, and my life was in danger. And I am injured now. I am so upset with what happened; I didnt expect this from Honda.

I own a 2010 Honda Accord coupe EX. This is now the second time the rear driver side quarter panel has cracked. My assumption is because of the quality of the rear quarter panel, material of it, and the cold weather. Both times the quarter panel has cracked, it has started out about an inch and then grew to four or five inches. Same spot both times. The first instance the entire quarter panel was replaced by a Honda dealer. Im now waiting on my insurance company to determine if this was a defect in the repair. I think Honda needs to take ownership as this has to be a common problem with these model Accords. I find it hard to believe that this is now the second quarter panel and has cracked in the same spot again. Seems like a defect and a recall needed from Honda.

I received Honda Vezel yesterday from Japan. Model is 2015 and June manufactured. Chassis number ** can identify manufacturing date online. Everything was intact and in working condition. But as soon I start driving the car, the hybrid car switches on the engine but the engine sound is too high. I thought Vezels normally have the same engine noise like an aeroplane jet but when I happened to compare with other Honda Vezels, I found there is some fault due to which the engine noise is so loud and clicks - heard Trr Trr.In no way, I could accept this problem in the brand new car I purchased from Japan - just 4 km driven. I want my car tested and rectified. In no way I had spent this much money to get frustration and so much tension, my head aches since last night. Please spread this complaint as much as possible. Hopefully, Honda will react to solve my problem locally through their local Honda company assembling vehicles in Pakistan.

I have the car for a year and I have not had one problem with it. I figured I would have a small problem living in a city with potholes. The undercarriage usually gets noisy. This is not the case with my car. I love it... I might name it BRAD.

I have a new 2016 Civic and it is a great car. It is my fourth Civic, but there are a couple of things that I do not like about it. It does not have a CD player in it. I do not like any of the stations on the radio and I do not like the music of today. I loved listening to my music from the 50s, 60s and some of the 70s, but now I cannot do that because you opted not to put CD players in your new cars. I am not a person that has a Ipod, so that is not an option to listen to. I was very disappointed when I found out about this feature. The trunk door lock on the drivers door is an annoyance. I cannot reach the door handle to close the door when I get in so I have to grab on to the pocket where the button for the trunk button is and 9 out of 10 times I hit it and have to get out of the car to close the trunk. Why didnt you leave it where it was on the 2013 Civics??? Whoever makes these changes should think of the Seniors that purchase these vehicles and leave some things alone. Other than those two features that I just explained, the car is great and I do love it. Thank you for listening.

My family and I have owned several Hondas. I have only had minor issues with my Honda. I have never had to put a lot of money in it to fix it. These cars just seem to last a lot of years and miles. Ive had other vehicles that didnt last as long as my Hondas. In all they are very good vehicles.

I recently used the Honda roadside service and wanted to file a complaint. The driver was extremely unprofessional and gives Honda a negative reputation. The driver picked up my vehicle and me. He then proceeds to carry out personal errands while a customer is in the vehicle with him. This included picking up his two kids from summer school and having them sit in the front seat with me and himself and then waiting at his home for his wife to show up and look after them while I am in the tow truck. We finally left for the destination one hour and a half later. I am absolutely appalled by the lack of professionalism from the autoshop and especially from Honda for working with this shop and will be following up on this. Disgusting service from this company.

I HAVE BOUGHT 5 HONDAS IN 6 YEARS. All were no trouble until this 2017 CRV would not start on May 16, 2019 in my garage. Battery dead. I was given two options, have it towed or jump it & bring it in. I charged it up a bit and drove it in to the dealer. They checked battery on a gizmo and said it was OK. I advised them I had checked the battery also and found one dry cell that was burned looking and three cells that were milky. My 40 years experience as a certified Auto mechanic meant nothing to these zomby robots. Took car home and was dead again. I went out and bought a battery so the wife could use the car. Whole day lost, 165$ gone and was advise they could not do anything for me. Called Honda customer care, same garbage. One excuse after the other not to cover the issue. I advised the Dealer that if the mechanic did not have a hydrometer and only uses the gadget to check batteries then they need a mechanic that will invest in a hydrometer. Honda will no longer have our yearly purchase to look forward to as my money is good other places. Honda is now a forbidden word in our home.

I love my Honda Del Sol Si because of the style and it is good on gas, easy to drive, looks very unique from other cars on the road and I wouldnt trade it for any other car. I feel lucky to own one. It is a rare car and a classic car from 1994 and just a very cool looking car in general. I like that its a sports car and it is fast and small and good first car for me to learn how to drive a manual. But I dont like that it has manual locks. I wish it was an automatic button and I wish I could have the seat higher up because this car sits very low to the floor.

I have a 2014 CRV. Side panels on both driver and passenger side have faded quite a bit, 2 buttons on radio do not work. (We hardly use radio). Back seat does not go down all the way. I have only had seat opened up twice to vacuum and now it does not go back down all the way unless you are sitting on it. Lastly the trunk does not open. It works on and off once every 2 weeks I can unlock and open, every other time I have to throw things in trunk through back seat. These things are definitely not from wear and tear, have never had issues like this in any other car I have owned. Of course I was told through dealership that all of the above is only covered in first 3 years.

The car is under powered, electrically and gas horse power. They could and should have done better, thats why the car is not selling. Additionally, if it is raining and you get caught in it the car does weird unpredictable things, clunking along and lose power. Couple days later it was fine again. Now Chevrolet came out with a Corvette C8, looks like what an NSX should have been, even has a Targa top. I should have waited.

I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.

Don’t even waste your breath with this. I got a flat tire on the highway and all they could do for me was tow my car to the nearest dealership. Couldn’t change the flat with my own spare either- just a tow. The lady helping me said I needed to give her an exact address- well I was traveling and I had no idea where I was. Also, after 30 minutes I called the towing company they dispatched and no one was even on their way yet... ended up calling non-emergency police and they came out in 10 minutes and changed my flat to my spare. HORRIBLE EXPERIENCE WITH HONDA.

Ive never had to take it in for more than an oil or filter change. Its ten years old and not a single problem has come up. Im not a big car person. As long as my car works like its supposed to and I dont have to worry about it breaking down or costing me money, Im happy. My Honda was inexpensive to buy and, like I mentioned before, incredibly inexpensive to keep up.

Bronx Honda refused to perform services due to a poor evaluation - Two years ago, I had some service work done and I was not happy so I gave Bronx Honda a poor evaluation. Yesterday, I went in for services and the service manager refused to service my vehicle because of my evaluation. I dont understand why we are asked for a survey of the dealers performance and then if the dealer is not happy with our suggestion, they can refuse services. Why own a Honda if the local dealer is not going to service your vehicle? I was also told that recall work cannot be refused, but they did refuse to perform my recall work. They also made me order and pay for the part, then refused services.

You say that... we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction. Sometimes you are not, definitely not in this instance. Your goal, so you say is to provide joy through your Business: The Joy of Buying: For those who buy your Products. Sorry, you have provided only sadness, mental harassment, agony and created bad environment and, possibly, of serious accident.You say that, to meet the particular needs of customers in different regions around the world, you base your sales networks, research and development centers and manufacturing facilities in each region. Furthermore, as a socially responsible corporate citizen, you strive to address important environmental and safety issues. This claim is highly doubtful as you have supplied a vehicle without bearing in mind the environmental conditions (at least in this instance) with improper finish and paint job, a manufacturing defect, leading to extreme corrosion which in turn endangers human safety.Such behavior, lack of quality consciousness, disregard for environment and safety, is helping Honda India to destroy the unparalleled legacy of greatness created by your Respected Founder Mr Soichiro Honda. Remember he also said real happiness lies in completion of work using your own brains and skills. Does the shoddy job provided by you make you happy? We refer you to our previous correspondence and would notify you that if you do not arrange to carry out complete corrosion repairs to the a/m Honda motor car free of cost within 21 days hereof, we shall institute legal proceedings in appropriate form against all of you without any further reference to you.The facts are as follows: Purchase of one Honda City was made on 13-14/02/2011 upon payment of full value to you. Owing to inherent manufacturing defects, leading to uncontrolled rusting, corrosion of body, even the front portion of the vehicle has caved in as shown in photos. This particular car, if not the batch, has rusted since last more than 2 to 3 years owing to a serious and severe deficiency somewhere along the factory line. The damage and responsibility thereof can be established by various tests available incl. salt spray tests. You may also wish to carry out tests at any world-renowned lab supervised by a leading expert of forensics in motor cars, specializing in rust/corrosion matters.Your statement formation of rust in car happens due to external natural factors. If that were the case then all cars Honda or otherwise - on Kolkata, if not Indian roads, would start rusting within 1 or 2 years of purchase as it has happened in your case. We own more than 4 cars even more than 20 years old - none is affected by rust as the Honda is, although used equally and parked in the very same covered garage. No stringent quality tests esp. of the paint job at various corners and undulations were carried out by you.The rusting started after 2, and further deteriorated within 3 years of purchase. Despite the vehicle visiting your workshop numerous times, you did not take any notice of the spreading and dangerous rust. Shockingly, only in 2015 after we sent our Honda to your workshop at your request (and after we were forced to complain to your Japan HO about the corrosion), you stated that some parts incl. underbody was rusted, totally ignoring the dangerous and unseemly rusting of the main body of the Honda! In the 4th year, the damage owing obviously to some sort of manufacturing defect by Honda India is even more dangerous than before. We have found innumerable complaints of rusting and corrosion against Honda City cars sold in India. You are surely aware of this fact.Damage is not caused by external factors directly but by manufacturing defect or owing to Honda not taking sufficient care during manufacturing process. Similar damage is seen in other Honda cars probably of same batch. Your excuse of warranty period having expired does not hold any water. You do not desire an amicable resolution of our concern and wish us to proceed legally in the interest of justice and fair play. The vehicle is parked in a covered garage in Alipore where not only 4 more cars of mine but numerous other cars of other owners are parked all of whom would gladly confirm that their cars have not corroded coz their cars are not manufactured by Honda. As a fond lover of my Honda, I ensure personally ensure every morning, that my car is dried thoroughly after being washed and, any extraneous matter, if any, is cleaned. We purchased your product in good faith. We may add that since our complaint, the corrosion has led to the front end of the vehicle under the bonnet to be severely damaged as well, leading to the frontal parts almost falling off the car as you would observe from the spilt slippery material in the photos. You can easily verify all the similar complaints made against Honda about rust/corrosion and find a pattern of an inherent manufacturing defect and the minutest detail of the corrosion by having the vehicle undergo various investigative tests incl. salt test all of which would establish that Honda is guilty. Kindly note that upon expiry of the response period after August 29, 2015 - we would be free to take all possible action against Honda in India and Japan for being duped to buy a vehicle which has corroded owing to obvious manufacturing defect and we would assume that Honda is not interested to rectify the damage.

Honda Fit - Mileage not near what is advertised, controls not easy to use and front seat not comfortable. When push unlock on remote only drivers door opens, have to press again to open other doors and hatch, gas pedal in awkward position and ride not very comfortable.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They’re claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out. I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

The first problem of my Honda Civic is the brakes. They are anti-locking brakes but they should be called anti-stopping brakes. When you try to brake going over even the smallest bump, ice on the road, or pot hole, you go another 20 to 60 feet no matter how slow you are going. I mentioned this to the local dealer in New Rochelle (NY) and they said it was the way the cars and brakes are made.The biggest problem is actually the CV joints. After about 5,000 miles, there is a sound when you turn the wheel. No matter how small a turn, it will sound like an old wooden ship; making crickety, crakety sounds. Once again, the dealer said this was not a problem. But now my auto-repair guy says the rubber around the CV joints is perfect; no wear-and-tear. Nothing torn. Nothing worn out. But the CV joint is worn out behind the rubber surrounding it making this a classic case of defective CV joints in a car.I have tried to contact Honda about 3-4 times now and am now about to send a certified letter to the top people at Honda in America and Japan. If this is not resolved, this will be Hondas turn just like when Toyota had their brake problems with the Prius. And why do I say this? Because I have heard many, many people who have had the same problem with their Honda cars having a CV joint problem and I will write and write, make a video to put on YouTube, and build a website if I have to so that Honda either does something or maybe we just all wake up and never buy anything from Japan again.

For the last two days I have been on the phone with Honda Customer Service trying to get a loaner vehicle until the replacement airbags involved with the recall come in. I was just told it could be a week or more before Honda made a decision to approve a loaner vehicle for my wife and I. Their advice was to have my wife ride in the back seat for a couple of months till the new airbags were available (unbelievable)!!! This is a very serious issue as the airbag could explode, even without any vehicle impact, and send metal fragments flying into the passenger compartment. Very disappointed with the lack of concern expressed by Honda and their disregard for the safety of their customers.

I bought a 2018 Honda Accord Touring trim (nearly $40K car). Have had 7 different failures so far (defective paint, electronics failures, parts falling off car door seals, wheel well lining, etc). Hondas answer is to keep taking the vehicle in for service. Its only 3 months old with 6500 miles, and its constantly breaking. In spite of the obvious fact that I have a lemon/dud, Honda will NOT replace the vehicle. My dealers answer outside of keep bringing it in for service was for me to sell my car back to them at a loss, and theyd work me a deal on a new car.GARBAGE quality from Honda. Even worse they dont want to stand behind their product. Ive been working with Leo at Hondas customer care, and he said theres nobody I can escalate to, but hed discuss this internally with the distributor (?) who generally does not talk to the customer. At this point I am in the process of yet more repairs, but a new car experience should NEVER be like this.Ive owned Honda cars my whole life, and have had an 83, 87, 2000, 2005 Accord, as well as a 2005 and a 2006 Odyssey. My 2005 Accord was a nightmare, but that was due to a 3rd party, aftermarket hack job from the dealer, so I cannot state that was a Honda issue. Now I have a 2018 Accord, and outside of some miracle response from Honda to make this right, it will be my last Honda EVER!! To be specific, heres a list of my issues so far in my first 3 months/6500 miles on the car: 1. Paint defect on side of car in front of passenger door 2. Paint defect on roof of car3. Failed backup camera/console unit 4. Weather stripping literally falling off passengers back door 5. Wheel well came loose and is resting on the tire while driving (part is in back order) 6. Bottom weather stripping loose, and sticking outside of rear passengers door7. Intermittent charging working/not working on wireless cell phone charging pad (iPhone X)NOTE: When the dealer looked into the paint on the roof, they first wanted me to file a claim with Cameron (additional paint protection/warranty product I bought), and there was a small elbow sized dent in the corner of the roof after they looked at it which I had to speak with the service manager about to get fixed. They did fix it, but didnt initially want to take ownership of it. Seriously, Honda? Ive Never spent so much money to only live to regret the purchase and get such a careless response from the manufacture of such a clear quality issue with YOUR product. If you are thinking of buying a Honda, buyer beware, and know that Honda will do nothing more than keep sending you in for repairs time and time again. I fear Im reaching the point that the lawyers will have to battle this one out.

At 500 miles the vehicle shook violently at a stop sign. Since there is a vibration of the entire vehicle when idling in Drive gear...at stop lights. Everything shakes. American Honda and the dealer said there is a fix in the works. Honda case managers are evasive and say its not a defect. Many are online complaining. Ive reported to the CA state attorney general, written a certified letter, opened 2 cases with Honda. No fix.

I have put new rotors, brakes, and calipers two years in a row. Ridiculous!!! When I call they just say We will fix and a huge charge. There is a defect in this car. Im not the only one who has complained.

I have purchased several Honda cars over the years only to find, in 2019, how far Honda has fallen from its benchmark. I will never buy another Honda automobile. I had the great misfortune of choosing a dealership in Racine, Wisconsin (Racine Honda) to buy a 2019 Honda CRV. When I arrived to take delivery, I noticed that several of the options I had ordered were either not installed or not installed properly. When I pointed this out to the salesman and expressed my displeasure (sincerely but in a business-like manner), the salesman simply walked away from me and did not return. Neither did anyone else and, after ten minutes, I left the dealership.On my way home from this unbelievable experience, I called the dealership manager and expressed my displeasure with the salesman. Incredibly, the manager hung the phone up on me. The message was obvious: Mr. Customer, we got your money, now get out of here. With the dealership showing no regard for my problem, I called Honda corporate. Amazingly, Honda corporate would take no action to address my concerns. In short, Honda corporate told me that they created a file in regard to my problem, but that no action would be taken to resolve my concerns.When you make your important decision on how to spend your hard-earned money, I suggest you remember this experience. Honda will be only too happy to take your money, but as my experience relates, do not expect this company to come to your aid should you have an experience of the kind described here. Absolutely shameful!

Well let me start by saying Honda has been my go-to for many years, 14 Honda automobiles, 10 Honda motorcycles, 6 pieces of Honda outdoor power equipment. I must say though the last 2006 Honda Civic that I purchased with 64K miles has bittered me after having to put a motor in this car for a problem that Honda knew they had but refused to stand behind it. After some minor research I have discovered Honda had a major engine block casting problem between 2006-2009 in the civics. I think a recall would have been a better choice for Honda owners rather than a lousy extended warranty period. Honda informed me that I was just out of luck, after all the car does have 64K miles. How much more were you expecting? It was very misfortunate for me as I bought the car privately. What was even sadder is that I am really convinced that the people who sold me this car knew there was a problem, they possibly received the same great customer service from Honda that I did. VERY POOR HONDA MOTOR COMPANY. THE SAYING GOES ONE UPSET CUSTOMER GOES FURTHER THAN ONE HAPPY CUSTOMER!

I purchased a 2017 Honda Ridgeline truck. I live on a small ranch located 3 miles off the paved road. At 23,000 miles, my check engine light came on indicating a problem with my emissions system. I was told that the emissions canister under the truck was filled with dust and dirt (from my road) and that it would cost me $700 to repair this problem. I was told that this same problem would come back every 15K to 20K miles. The service manager told me that the truck was never designed for dirt road, but rather it was a city truck. I immediately drove to the Toyota dealer and traded in the truck for something more reliable. Buyer Beware, this little detail does not appear in the Honda literature.

My 2008 Honda Civic has an ongoing problem with peeling and flaking paint. The recall did cover the cost of repainting the trunk, roof and hood. However Honda will not cover the cost to repaint the passenger side of the car around the windows. This paint is the worst area on the car. My dealer said it is not covered by the recall and want me to pay part of the expense. I think Honda should be responsible for making the car whole without any cost to me.

I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they wont do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didnt appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesnt pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.

I am an old customer in Honda Egypt where Ive been riding Honda cars for eight years until now. First, I had Honda City 2004. The window sensors did not work, then the car keys did not work. They fixed these problems at the customer service center and said that this is a rare case and wont happen again but even then I sold the car. Later, I bought Civic 2007 when it was first launched in Egypt. The car mileage is 56000 km. From day one, I had the same problems with the keys that is not fixed until now. Then suddenly, the motor base needed to be changed where the car mileage was 32000 km and they said at the customer service that this was a manufacturing problem in this car. Later, I found that the steering wheel box needs to be changed because of a manufacturing problem as they said at Honda customer service center also. Besides all these problems, now I am facing more problems where there are many parts needed to be changed beneath the car, in the front suspension system and the scissors. I cant believe this anymore. I always get bad Honda cars! After all these problems, I see that there must be an action taken to end this disaster. These problems, I shouldnt face them while Im driving a Honda car. I bought a car with zero level of quality and I wont accept it. So please, Im looking forward to get a response from you as soon as possible and to know whats the next step you, as a company, will take because based on this next step, Im also going to move. I will contact you before I take any formal action here in Egypt because I expect whats said in your policy that you care about your customers satisfaction and I think you do care also about your Honda reputation here. Thanks.

Always had Hondas. We love their reliability. Wish the Pilot was less expensive, thats a favorite. Had a Pilot for years but I had to retire it. We now have a Civic and an Accord. Only problem with the 2016 Civic was the air conditioning but Honda is reimbursing customers for this.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

I was not a Honda person until I started researching them and found that everyone who had one had none to rarely any problems with them. In addition to their reliability, their fuel economy is very good and they hold their value if maintained and taken care of. There are vehicles that are more comfortable but if they are sitting in a repair shop draining your bank account and are unreliable as transportation offsets the difference in comfort. I have owned many new vehicles and the most expensive one (a Cadillac STS) is the worst ever for reliability and our Honda CRV has been the best with ZERO problems ever.

When I brake, especially going downhill, the steering wheel starts to shake. I have driven the car for only 21,000 miles - Accord 2012. Also, the driving seat is very uncomfortable. At times, when its summer, the AC smells like something is rotten. Is there something that Honda can do to replace or fix these problems?

They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.

Since the day I bought my Honda Twister in December, here are the regular issues I have faced. The loan that was quoted to me by the Honda representative was 33,500, but later the loan sanctioned was 38,000. In my first service they tried to charge me, then I just paid for oiling. Then in the second service, they charged for wheel cart and didnt even repair it, and in the third service they again made a bill of 1,000. I just feel they fool the customers and I am highly annoyed from day one. Please take some quick action.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles. I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck. I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000. Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

Please make sure you like the customers service from the Corporate Office. Let me give you the real tea on Honda Corporate. This place dont give a hoot nanny about customer service nor your car. I want everyone know that Ive had some great cars and however when I purchased my Acura 2014 RLX used still under Honda warranty at 47,000 and 27,000 miles. Nothing but trouble, and bigger trouble. Ive been working with the NCDS after I called the Honda Corp 3 times and couldnt get anywhere. I mean I was told I was assign a case manager by the name of Bryan and this guy call me 1 time when I called him 10 times. I also ask to speak with a manager and never got a call from, so I ask who was the district manager and I was told that was Michael and he would call me on a Monday from my call to them on Thursday and I never received his call. What a joke and at this point I give Honda customers service a Big F and the rating of the car a D-... I think they just show up to get a check and not to help people. So NCDS is helping me thank GOD only to now get a letter from Honda Corp stating that the noise is a normal sound from the car and after a Massive email went out that states they are aware that the RLX has a compressor issue that brings loud noises and its not normal. And today I received a letter from Leticia saying thats its a normal sound. What a great lie. And put the blame on Automax of ATLANTA where I purchased the car. Whatever its still under warranty.Please do your research and leave Honda alone. Some of the Honda cars may look great and some may get you to point A to point B however it a poor choice of a car... Real talk... When I purchase my car I had to go out of NC to find the RLX with the Advance package and the Kell Sound system and the nearest one what I was looking for was in Georgia outside of Atlanta. And it was called Automax of Atlanta...I purchased the car and had it delivered to my home in Charlotte and was so happy. Thats until 1 week after having the car it wouldnt start for several days. I TOOK IT TO THE ONLY ACURA DEALERSHIP WE HAVE AND THATS HENDRICK ACURA. They replace the battery under warranty and got it back and had it for 3 days and still wouldnt start some days. Took it back, they put a new starter in it under warranty and explained to them I still had some concerns and it was My AC AND HEAT noise along with loud noises from the rear end of the car. I took my car into service at least 6 times in 2 months. And the 1st time they didnt hear anything and the 3rd time they heard the noise in the ac compressor and replace the ac coolant line and told me that coolant was leaking and flowing out... Still dont hear the rear end car noise though.Got the car back and the noise was still there but not as loud. Took the car back and finally was told they can not fix it and Honda is working on it. I even have it on paper saying theres no fix and I received this letter. I hope that NCDS makes them repurchase all RLX and all Honda with compressor issue or whoever can authorize it. This just shows you arent nothing to these Honda makers.

When I was younger, I always dreamed of getting a Honda. I loved these cars. So as soon as I was able to get one, I did. So sorry I did. I have fixed my car radio a couple of times and it cost about $400. It’s not cheap with raising 4 kids! I googled it and it seems to be an ongoing problem. I called 1-800-999-1009 and no one wanted to help me. So, I told them about the radio draining my battery and dying, leaving me and my kids stranded on the side of the road and no one seemed to care. Obviously, this is not the first they have heard of this problem because it’s all over the net. This is my first and last Honda. I was trying to convince my boyfriend to get one. Now, I am convincing him not to. Now in the midst of me having temporary home due to hurricane Sandy and just lost my job, I have a car that continues to die in the freezing cold. I will never get another Honda. I will let my friends and family know of this issue and also tell them if you have a problem, Honda will not help so it’s better to go with a Nissan or Toyota. My mom has been buying Nissan for about 20 years and they have really good customer service. Boo to you Honda.

I purchased a 2012 Accord Crosstour last fall. It is top of the line, two wheel drive. After running 5 full tanks of gasoline, I averaged between 19.375 and 20.375 mpg consistently in that range (half city and half interstate driving). I called Eskridge Honda, where I bought it and told them my problem. I live in Shawnee, OK, about 40 miles East of Eskridge, the Oklahoma City dealer. The person at Eskridge told me to bring it in. I did and when the maintenance manager looked at the mileage, which was then around 340 miles, he said to me, sorry, Honda will not let me touch this car until it has 10,000 miles on it. I now have over 2,000 miles on the car (02/06/2012). I still get the same mileage per full tank. I think this is one of the best looking cars on the road. It is black outside with black inside trim. I really dont understand the 10,000 miles requirement before the car can be checked out. I have bought several new cars in my lifetime. My last three cars have been Hondas, an accord (top of the line with navigation) and the one before that was a Civic (top of the line with navigation). I got the kind of gas mileage the sticker stated, very good. They got good gas mileage during the first tank of gas that I ran through them and did the last tank of gas that I ran through them. That has been my experience with every car that I ever bought. Always a new car would get the best gas mileage when it was brand new than later on. This talk about it needs to be broke in first has never panned out with the experience that I have had. I am writing this email mainly to check if this in fact Hondas policy. I would like to hear back from you but not from an attorney. Just tell me if this is your policy that you wont check the car out until it has 10,000 miles on the odometer.

I contacted the main number to Honda regarding my complaint (the need to new brake pads after only driving the car for 22,000). Two reps called me and the dealer contacted me and everyone was very helpful in rectifying this situation. They looked over my warranty and are now in the process of working out a refund for me. I was upset and very angry initially as I hold Honda in such a high-esteem. And after their help and what seemed to be genuine assistance, my dissatisfaction has abated! I will now reconsider and may purchase another (4th) Honda, as Customer Service was truly unbeatable.

Love the Honda engine and ergonomics of the rider position. Replacement parts are very costly, but the quality of the build is outstanding. Overall a very reliable bike. Honda offers many models, but they will only sell them if the volume is sufficient. For example, the Honda ST 1300 is no longer sold in the United States but it is in Europe.

I got a whole lot of control and confidence while riding on the bike. Courtesy of its new tyres, suspension and brakes, I find the journey to be a smooth and flawless affair. The retro looking charming bike offers a care free ride and this is one of the major reasons for opting for this. Riding experience on this is quite a relaxed and flawless affair for sure for which I consider myself to be extremely lucky. Availing a relaxing ride overcoming the bumps gets much easier. I have fallen for the front end style of the bike in specific.

I just leased a 2016 Honda Civic LX (Cosmic Metallic Blue) in November of 2016. I did not realize what a bad paint job this car had until the first snowfall. Fast forward to around January when the first snow fell in NYC, I drove to the nearest Walgreens to purchase a couple of things and the bright lights of the parking lot exposed at least 20-30 scratches ALL over the hood. Then with the next snowfall, more scratches on the roof of the car, the trunk and the side doors! This has NEVER happened to any of the cars Id previously owned, both new and pre-owned. Before this Civic, I had a 2013 Honda Accord that did not have this problem AT ALL throughout the duration of my lease. I REALLY wanted to like this Civic because of its new look but now with the amount of scratches on the car, it doesnt even look like I bought it 0 miles off the lot. I went back to the dealership (Millennium Honda in Hempstead, NY) to see if they could do anything for me, but of course, they refused any service, not taking blame for this botched paint job. All they offered was something to benefit them which is to trade in this 2016 Civic for another 2017 Civic with $4,000 up front. WHY would I do that when the paint job is just bad and NOT my fault at all. I really dont know what else to do with this car and would appreciate if Honda took responsibility for this failed paint job. I took it to a shop and the guy said that the paint on my car was SUPER THIN and thats why it came off so easily. Im pretty sure I got a car with a defective paint job. All Im asking is for Honda to step up and take responsibility for it, and theyll have a life-long customer; if not, the next car I finance or lease will NOT be with Honda.

I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 with < 40,000 miles. Within a few weeks, I noticed discoloration and what appeared to be wear of portions of surface on the drivers seat. Basically, the dealer I bought it from, the dealer I normally work with for service and Honda of America (HoA) customer service, all have repeatedly said normal wear and tear, -past warranty. They (HoA) offered a $1,000 fix with a discount to $450. Woopie ding! I have been a loyal Honda accord owner for over 20 years based on quality and customer service. What I have experienced recently was not customer service. Sad, very sad. BTW, I have friends who just sold their used Honda Accord with ~210,000 and the leather looked as good as it did when they bought the car!

Honda is always famous for their pathetic services. Here first time I contacted them in three years for road assistance that to at Jayanagar, Bangalore which is heart of the city but after two hrs also nobody has turned up yet. They are not ready to share technician’s no. also. They shared the complain no. after one hr from the time of registering the complain. They don’t mind keeping on hold for 20 minutes or more than that. When I asked them to connect with their seniors after keeping me on hold for four minutes executive said they are busy and can’t talk now. Is it really worth to pay them hefty amount and suffer like this for the service where other private players provided it at very low cost and with 30 minutes commitment. Honda’s Services sucks in India.

Shortly After purchasing a new Honda accord sport model we noticed issues with the bluetooth so we had the dealer look at it and said there was nothing wrong with it and gave it back. The road noise makes talking via Bluetooth nearly impossible. So we brought it back again and after arguing with the manager they decided they would replace the microphone. After a week we picked up the car and microphone is still having the same issues, by now we had problems with the system disconnecting during a phone call. So after only owning this brand new car for just 3 months we bring it back for the 3rd time, and yet again the manager basically calls us a liar so we show him personally. They decide to replace the unit with a remanufactured unit after yet another week we get our brand new car back . Well now the new unit makes the whole system freeze up radio/bluetooth. So finally we call Hondas corporate offices and they basically tell us they never heard of this issue we are having. So they tell us to bring the car back to the dealer and get the issue fixed and not to take the car back until completely satisfied with it. So we get it back to the dealer for a 4th time. They now tell us that they can flash the system with a update to fix the problem of freezing up. But there is still no fix for the original problem we came in with which is not being able to talk over the road noise on hands-free mode. So after all the headaches and arguing and wasting of our time off of work to bring the car to get it fixed we are back to square one. When we went to buy a new car we did so to avoid time consuming issues that are not normally common while buying a brand new car. So after all the headaches and anger trying to get this issue fixed nothing has been done. I swear I will never buy a new car from Honda again after the issues we had and they way we were treated.

Very dependable. Easy to work on. Prices reasonable! Good designed bikes!! Easy to ride with great suspensions! The company is always focused on new innovation! Staying ahead of the competition!! Lots of dealerships throughout the United States so youre never left without a parts outlet while traveling! Great people to work with! The dealerships are always training their employees!

My wife and I bought this vehicle brand new. After the first 2000 miles, the tires were transmitting the street vibration into the cab. It was so loud that you cant carry a normal conversation. Furthermore the vehicle develops a weird action that stalls the engine when you try to accelerate to pass another vehicle. In both cases, we took the car to the dealership and they did nothing claiming that the diagnostic machine found nothing. Nevertheless we end up replacing the car for a 2013 Toyota Camry SE. Its quiet as a church mouse and has an excellent acceleration. Goodbye forever, Honda!!

I received this notice from Honda with this warning on my 2009 Accord V6. They said the parts will be available in late Summer/Fall 2016. They have an advisory to avoid having a passenger sit in the front passengers seat until the recall repair has been performed. However, they make no mention of the drivers side airbag. I am sure the warning applies to both but they dont mention that. One, they should be honest about driving the car until it is repaired and two, they should also do it as soon as possible, and three, make arrangements for the owners to have a safe car to drive until it can be repaired.

I am very disappointed with roadside assistance. We waited over two hours and they never showed up. My husband and I were stranded and we called roadside assistance. After waiting for an hour we called again and they said they would be with us shortly. 40 minutes later we called again and they said 12 minutes away. 30 minutes later we tried calling again and they were rude and put us on hold. Thank God a nice couple driving by helped us out and then we were finally on our way home.

I purchased two cars over the last 6 months, and 5 in the last few years. Not to mention all the people I have sent to Dublin Honda over the last 10 years. I have never been so resentful and betrayed after my last purchase at Dublin Honda, Dublin CA. I trusted them, which of course was my first mistake and my second was not taking care of this immediately. But over the last few months Ive lost my dad. My dog who is only 2 was diagnosed with congenital kidney failure. She is an English Bulldog and the breeder is facing 10 yrs in prison. Ive had to be out of town often lately and in fact the night I purchased this Acura I was leaving town for 3 wks so I purchased at night, then very early the next morning I simply parked it at the airport and didnt have a chance to really view all the things wrong until later. I contacted Steve ** whom is the GM and in charge of the dealership. He gave me the impression that he was going to work with me, and help me to resolve the issues I have with the car I was sold. But upon meeting with him (He told his employees he had to leave for an ER) however when I saw him he indicated he was just about to leave. I told him everything I was concerned about and he said there was nothing he could do. He asked me why I traded in the brand new 2015 Honda Civic I purchased a month before!!! Why is this relevant??? I had the car inspected and it has been found to have so many issues. I couldnt get 14k for the car two months after I purchased it. I spent 20k in CASH. I was told the car had one owner, was in mint condition and so on. The tires are the cheapest worst rated tires on the market, definitely not made for an Acura. The floor has large holes where something has rusted/eaten away at the carpet and left holes. The windshield has a crack. I was given only one broken key, no floor-mats. There are scratches all over that have been painted with a paint pen, dents on quarter panel, front under license plate, frayed leather seats, scratched rims. (ONLY A 4 CYLINDER) I was told it was a V6. I will forward pictures of all the damage and also know I contacted the salesperson a few days after I purchased and told him about the scratches and dents. I think the worst part of this entire situation is how badly Steve ** has treated me. This is after 10 yrs of loyal dedication to the dealership. He didnt even try to work on fixing any of these issues. In very good condition this car isnt worth 14k!!!

I really love Honda but from now on I will not buy this brand anymore after they denied my complaint about the rusted I have on my two years old car with only 20000 miles in it. I have to fix it at the body shop with my own cost. The Honda technician blame on the accident reported that may cause the paint scraped off. But accident report did not really tell what kind of accident. So I took the car to body shop and they told me the problem start at the door seal have a hole right at the rust is. It cost me only $150 to fix the problems. Honda technician smart enough get my tiny problem fix instead denied it. You guys losing one customer and this message will passing on to other.

Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!