I have a three-month-old 2013 Honda Odyssey (bought in May 2013). Never had any problems prior (second Odyssey we have owned). But on this particular Saturday, I was about to leave in the vehicle, and I found the drivers window shattered, with about half the glass in the car and the other half on the ground by the door. It had been rolled up completely and the temp was around 90 that day... so nothing unusual. I had just walked by the car (on my driveway) and it was fine. Then a few moments later it was busted. No one around, no object in the car...nothing. So we took pictures then went to clean the glass up and covered the window until we could take it to the local dealer on Monday. After they inspected it, they announced they could not do anything as it did not appear to be a defect. I was told to contact Honda Corp which we did. After 24 hours to review, we got the same reply. The Warranty states clearly that broken, cracked or chipped glass is not covered unless manufacturing defect. However, upon further investigation, I found many others online who this happened to... and as recent as 2011, Honda recalled 2,800 vans for just this reason. On the NHTSA site, it states that the window may shatter into passenger cabin causing a risk of injury. So I am disappointed that I got such a cold shoulder from Honda dealer and Corp, as I WAS a satisfied customer. If I had accidentally broken this window...no sweat. I have $600 to replace it and I am not a complainer. But I am worried this problem has not been corrected and this could happen to someone that could put them in jeopardy. So I wanted to get my story out there. I hope I am the last one.

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

I called Honda Care from sticker in window. Roadside service. They got my money, never dispatched anyone to unlock my car. No callback. No confirmation. I was able to find a local officer in Florida to contact local locksmith. Within 5 min my car was unlocked. I was in route with a 7 year old, phone locked in car. Absolutely do not depend on Honda Roadside.

I leased a car from Acura (Acura TL). However, my experience was not as great. They scratched my car when it was in service, told me I would get a $250 credit if I fix the car but I cant get my money from them. The service manager at Yonge and Steels location is rude and irresponsible. For the end of lease inspection, they charged me for scratches on the rims although the mileage on the car was only 40000 KM, no accidents and in a very good condition.I am going to go public about this issue and make sure I would let anyone I can know about the experiences they can go through if they lease any car from Honda or Acura. I believe it is everybodys responsibility to inform others about these kind of problems they might face.

My metallic gray 2009 Honda Civic has peeling and discolored paint on the hood and front fenders. I googled my issue and saw it was a common problem and covered under warranty. I took the car into my dealer and was told that the 7 year paint warranty had expired. I explained that I had never received a warranty notification and requested a warranty extension. My request was denied by the dealer and the Honda Regional Manager. I appealed to Honda American; my appeal was denied. I have been a loyal Honda customer for 23 years and am extremely disappointed with Honda for failing to stand by their product.

I purchased a new, 2022 Honda Ridgeline Black Edition just a little over two weeks ago. When my vehicle was less than two weeks old, with under 500kms it began throwing warning lights. The awd stopped working and my heater shut down entirely (in minus 30 weather). I was getting a total of eight different warning lights and I couldnt move my electric seats to be able to drive safely. Once I got my vehicle home it would no longer start. I figured no big deal, my vehicle hasnt even gone through its first tank of gas, Honda has a great reputation and will take care of me. I have never been so wrong about a manufacturer and have never felt so unappreciated as a customer. It took days to even get my vehicle towed. Ive now spent the past five days on the phone talking with over a dozen different people. Every person I spoke with said it was a different department or persons responsibility. Literally just passing the buck back and forth between Honda Customer Relations, Honda Roadside Assistance and the dealership. I even had my call dropped at one point. After being juggled around for days I finally demanded to speak to a supervisor at Honda Customer Relations. Customer relations told me that supervisors dont speak on the phone with customers. I thought I must have misheard what I was being told. I can buy a forty dollar watch from China and get a supervisor on the phone but not for a new vehicle? I spent 60k on a vehicle two weeks ago (though I havent actually been able to drive it for nearly half the duration of ownership) and Honda Canada doesnt even value me enough as a customer to allow me to speak to someone above the person answering the phone. I was told the only way I would be able to speak to a supervisor is if I was injured or if my vehicle injured someone else. Theyre lucky that I was able to pilot my heater less vehicle from a near laying position back to my house without injuring someone. I however, was not so lucky, as apparently an accident is the only way that you rate high enough to speak to someone with an answer other than we dont take care of that or its someone elses responsibility. Thats what it ultimately comes down to...caring. Honda obviously no longer cares if its customers are safe or remotely satisfied. My vehicle is sitting at the dealership 170kms away from my home, after it broke down due to no fault of my own. Not my fault but my problem. Hondas suggestion was either rent a vehicle on my dollar or talk to my insurance company about getting a rental. Honda Canada, as you have made blatantly clear at this point, your (technically my, though I dont actually have possession) malfunctioning, unsafe vehicle has become solely my problem after I signed on the dotted line. I however, will never buy another Honda and I will let everyone who will hear it know that Honda no longer stands behind their product and definitely not their customer. This has been unequivocally the worst buying experience Ive had to date. Im sitting here in utter disbelief, sick to my stomach trying to figure out how to get my new vehicle back home. I recommend that if youre shopping for a new vehicle that you dont just assume that Honda still stands for reliability and customer service as I had. Look into the customer complaints, class action lawsuits and youll likely figure out that Honda has adopted the money first, customer last stance that so many manufacturers are moving towards. Let my expensive mistake guide you away from a company that no longer embodies what used to be synonymous with Honda...Trust. Youll pay the Honda premium, theyll pocket your dollars, take your trust, crumple it up and toss it along side you into the trash. I may not speak for all your customers but I think all those youve tossed aside would agree...We arent asking for better.. were demanding it!

I received Honda Vezel yesterday from Japan. Model is 2015 and June manufactured. Chassis number ** can identify manufacturing date online. Everything was intact and in working condition. But as soon I start driving the car, the hybrid car switches on the engine but the engine sound is too high. I thought Vezels normally have the same engine noise like an aeroplane jet but when I happened to compare with other Honda Vezels, I found there is some fault due to which the engine noise is so loud and clicks - heard Trr Trr.In no way, I could accept this problem in the brand new car I purchased from Japan - just 4 km driven. I want my car tested and rectified. In no way I had spent this much money to get frustration and so much tension, my head aches since last night. Please spread this complaint as much as possible. Hopefully, Honda will react to solve my problem locally through their local Honda company assembling vehicles in Pakistan.

I have Honda Civic 2016 model. When I bought vehicle dealer told me that it has 3 year bumper to bumper and 5 year main part (engine warranty). On 31st Friday I was going with my wife on Steels Ave. Suddenly I heard a big sound in in my vehicles front side. After that vehicle speeds start reducing then I pulled my car to the side. And entered into one plaza parking. Then my cars all engine oil got leaked. I talk to my dealer and they told me that my car is under warranty because Honda covers 5 years engine warranty. Then I called roadside assistance then dropped my vehicle at Family Honda, Brampton at around 7:30 but dealer was closed that time.Next day my wife went to dealer and tell them everything. They said, We will check and most probably your vehicle is covered under warranty. On next day they told me that car engine piston is broken thats why all this things happen. Today June 6 service guy from Family Honda told me that Honda denied to cover my vehicle under warranty. They told him that my vehicle is undergone any flooding condition thats why water entered into engine and vehicles engine stopped working. They also blamed me that I never did my last service from Honda authorized dealership. I tried to book service appointment with Honda dealer but I couldnt find any date within 3 weeks. My cars engine oil life was zero so I changed my cars engine oil and filter from outside. I used synthetic oil and best quality filter for service.After talking to service guy I talk to direct Honda service agent. I gave her my car detail and dealers service guy number. She put me on hold and talk to service guy. After hold she totally denied that my vehicle is not under warranty and I never did properly car service (I have audio recording). This is the worst experience that. Im using Honda because of its brand name and service quality but reality is that its all totally fake. They want me claim insurance as my vehicles engine is still under warranty. My email is **. Please help me so that I can I can fight and get justice.

Jason of Brooklyn, NY your Crosstour is not the only one with water leaking under the trunk flooding out the NAV control unit. The first time my 2012 flooded the car was at the dealer for a month. Honda also has a policy to rent you a loaner after so many hours it is in the shop. My NAV unit was emitting fumes inside the car with a horrible odour like the perfume used in portable outhouses. The 3rd time it happened I ended up spending the night in ER because my oxygen level was depleted.An owner from Massachusetts drove his 2012 to New Brunswick, a 9-hour drive. When he went out the next day the NAV Unit was melted, glove box and passenger floor carpeting were burnt. Honda refused to remedy the situation for him. Sudden Deceleration is also another serious issue with the V-6. TSB 13-031 is to fix it reactively. Problem is you could be a piece of charcoal from a rear-end collision because your brake lights do not come on to warn traffic behind you when your car slows down to 15 km per hour.My shop manager blamed us that we were misapplying the brake pedal. This is outright negligence and should be a recall issue. Then we have the VCM, Valve Cylinder Management system fouling the spark plugs when it goes from 6 - 4 - 3 cylinders to save fuel. It must also carbon the piston rings because the motors start burning oil. Mine had motor oil leaking unto the front bank exhaust manifold and my favoured Honda Shop Manager denied it was leaking. The Acura Dealer confirmed it was. At 17 thousand km there was a puddle of oil on the driveway when the Bailiff took the car. Honda refused to remedy the situation after 5 letters so I stopped payments. I asked for a low mileage Ridgeline truck because they do not have VCM on the V-6 and a lesser model without the NAV unit. In Ontario we have OMVIC whom I will file a complaint with.

I really love Honda but from now on I will not buy this brand anymore after they denied my complaint about the rusted I have on my two years old car with only 20000 miles in it. I have to fix it at the body shop with my own cost. The Honda technician blame on the accident reported that may cause the paint scraped off. But accident report did not really tell what kind of accident. So I took the car to body shop and they told me the problem start at the door seal have a hole right at the rust is. It cost me only $150 to fix the problems. Honda technician smart enough get my tiny problem fix instead denied it. You guys losing one customer and this message will passing on to other.

My tire was flat. I called Honda Roadside Assistance at 8:44 pm. They said they text me when arrived in one hour and half. Then I received a text at 9:06 that service come at 10:02. I was waiting in a restaurant on front and they never text me. I called again at 10:30 and never sent assistance. Called again at 11 and they sent assistance to be here at 12:52 am... and Im still waiting... Worse experience and they provide the service through AAA.

I could not see due to solar glare and accidentally hit a 4-foot steel pole at about 10 miles an hour. I was wearing gloves because it was very cold that morning. My 2003 Honda Odyssey airbag deployed and the chemical from the airbag burned holes through both gloves. I did suffer minor burns but basically the gloves protected me from very serious burns. According to Honda, based on my VIN, I do not have an airbag that necessitated recall. This is my 3rd Honda in the course of 20 years and I am very disappointed. I also feel so fortunate that it was a cold morning when the airbag went off.

I am not very happy with Honda as of today. A part of the front suspension fell out onto the highway apparently today. This vehicle was Honda certified but now I am finding out vehicle was apparently wrecked with is big no no. Just buyers beware that bullet proof Honda is no better than our old suppliers at Chevy and Ford. P.S. I am also being hung with $800 repair bill for something that is no fault of my operation of vehicle.

2004 honda element, over 12 years old, minor problems, but love it for hauling. The pets love it, and wish they were still in production. It has never left me down! Bought it new, 12 years old, cant.

Bronx Honda refused to perform services due to a poor evaluation - Two years ago, I had some service work done and I was not happy so I gave Bronx Honda a poor evaluation. Yesterday, I went in for services and the service manager refused to service my vehicle because of my evaluation. I dont understand why we are asked for a survey of the dealers performance and then if the dealer is not happy with our suggestion, they can refuse services. Why own a Honda if the local dealer is not going to service your vehicle? I was also told that recall work cannot be refused, but they did refuse to perform my recall work. They also made me order and pay for the part, then refused services.

I am highly disappointed in the service I’ve received from Honda Customer Service. I leased a 2017 Honda Accord Sport and have had nothing but issues from day 1. The dealership has done an exceptional job trying to resolve the issues, where Honda Customer Service lacks the ability to serve their customers and document cases open accurately. I’ve had issues from the gas tank release being broken in the first week to a constant wind noise coming from the driver side window or door seal. In addition, I had to take my car in once again for a heavy vibration when breaking. I’ve made several trips to get these things resolved and Honda Customer Service has a very unsatisfied customer on their hands. I will definitely reconsider going with Honda in the future and I have two of them. Hopefully Honda executives realize the lack of quality support with their Customer service group.

I have a new 2012 Honda Jazz Hybrid in my ownership. Overall, I am very satisfied with the car. But after the maintenance at 15,000 kilometers, the oil in the engine was replaced in one authorized Honda Israel service. After oil replacement, I just haven’t recognized my car responses. Also, the fuel consumption has increased a bit. In the service manual, it is suggested to use Honda Green Oil for all hybrid cars. The C/N is 0282P99S4LHE. Instead of this oil, they put inside C/N 0282P99G4LHE and they claimed that Honda approved this replacement. That’s the same answer I got from a local customer service agent. My request to put Green Oil wasnt successful. They told me that there is no Green Oil in stock and I have to order it 4 weeks before the next service on 30,000 kilometers. My question is what I am supposed to do in this situation? Thanks in advance.

My wife and I bought this vehicle brand new. After the first 2000 miles, the tires were transmitting the street vibration into the cab. It was so loud that you cant carry a normal conversation. Furthermore the vehicle develops a weird action that stalls the engine when you try to accelerate to pass another vehicle. In both cases, we took the car to the dealership and they did nothing claiming that the diagnostic machine found nothing. Nevertheless we end up replacing the car for a 2013 Toyota Camry SE. Its quiet as a church mouse and has an excellent acceleration. Goodbye forever, Honda!!

I bought my Accord in 2007, and just got it paid off in August 2012. Ive loved my car and its been great up until now. In September, the tinting started peeling off the passenger side window. I have yet to get that fixed. Ive taken good care my Honda, taking it in at all the right times for oil changes and tune-ups (at a Honda dealership!). I just had an oil change in August, and its only been 5000 miles on it. The car started making engine noise and I scheduled a tune up. The day before the tune up, the car wouldnt start and was making terrible grinding-like noises. I had it towed to the dealership, and they called me telling me they had to put 4 quarts of oil in it and that it needs a new engine! It only has 95,000 on it! None of the warning lights came on, oil or engine, none of them! They said it would be $3,169 for installation of a new engine and that I should go ahead and get all my fluids changed and I also had two broken stabilizer links for $3,700! I said I needed to think about what to do and Id get back with them. I called several mechanics who were quite shocked at this as I was, knowing Hondas reputation for cars lasting well into 200,000 miles. I talked to the manager at the Honda dealership who was of no help and suggested I call Honda out in CA. They were of no help either. My brother (also a mechanic) called and suggested I keep receipt handy. He said hed been talking to several mechanics in his area and theyre saying they are seeing a lot of this with the earlier models of Honda Accords, and hes thinking if enough people complain and post reviews of this, maybe there will be a recall. Im sure hoping so! I am very, very disappointed as I thought I did my research very well in choosing my car for longevity!

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

Honda messed up my hood; so sad... After this extended paint job done by them, within one or 2 weeks, I notice paint chipping so easily and they say they cant do nothing. Its due to highway driving... Normal?? I had this car on road a long time before and not had chips like this before... I contact Honda and yep, pretty much screwed... Now I have to buy a whole new hood and side fenders or try to fix... This was last year now... Its even in worst shape ever....

What a joke. I leased a car from here for 3 years. 6 months before my lease was up I tried going to Honda because I needed a bigger car. They wanted to work no type of deal with me. Said wait out lease blah blah then told me my Honda loyalty could get me far? But clearly did not. I ended up going to Chevy. Worked out an amazing deal for me and I returned my Honda early and under the miles I was suppose to return it with. Of course Honda could fathom I went somewhere else and charged me a nice 375 which was explained to me, Oh that’s because you didn’t get another car with Honda... like what? I returned your car mint condition under miles and EARLY. You charge me a fee for not staying with you when you didn’t want to work anything out with me when I tried? A joke! Can’t stand this company and I tell all my family and friend to stay clear of Honda.

While driving my car on I-10, both the passenger side curtain airbag and seat airbag deployed with no warning or reason! When I got home, I wanted to contact Honda; but a lawyer friend warned me to do my research first! I found several online complaints about the same issue. In each case, Honda claimed they must have run something over that caused airbags to deploy. In each case, driver was sure they didnt; but Honda refused to fix the car, and insurance also refused. I took proper steps to protect myself; and sure enough, Honda gave me the same response. I can’t believe nothing is being done about this! It is unfair and very dangerous to all drivers on the road! If you are considering buying a Honda, I would strongly suggest considering another make that is safer and from another car company that takes responsibility for their mistakes.

I have a 1999 Honda Accord EX V6 4-door. I had the transmission worked on several times and rebuilt the last time, at a cost of $1,400. It only lasted just over a year and is slipping and changing rough again. I looked on the internet to find out that there are hundreds of Hondas with the same problem .Honda is responsible for this problem and needs to make it right ASAP.

Since the day I bought my Honda Twister in December, here are the regular issues I have faced. The loan that was quoted to me by the Honda representative was 33,500, but later the loan sanctioned was 38,000. In my first service they tried to charge me, then I just paid for oiling. Then in the second service, they charged for wheel cart and didnt even repair it, and in the third service they again made a bill of 1,000. I just feel they fool the customers and I am highly annoyed from day one. Please take some quick action.

Our 2003 Accord (that we service at regular intervals and did everything the Honda dealer recommended) had the camshaft literally start coming apart. The damage to the motor was very costly. Because it was over 100,000 miles, the dealer told us our only recourse was with Honda Motors. I contacted Todd ** and he said it was just a normal wear and tear, and then said he was sorry that he couldnt help us. Normal wear and tear? A camshaft? I guess the words manufacturers defect isnt in Hondas nomenclature.

I bought a Honda 2006 Civic 2 Dr. coupe - EX on March 1st, 2011, less than a year ago. It has broken down 3 times and all 3 times were the same problem; serpentine belt and belt tensioner. It has cost me money for the repairs as well as the tows. What the hell can I do about this problem? I dont feel safe driving my car anymore. The mileage is only 76,000 and the condition with the exception of the problems described above is excellent.

I have a new 2017 Honda Civic. I bought it in Oct. 2017. I have to jump start it every time I drive it, this is the worst Honda I have ever had. I have a 2006 Honda Civic. I bought it new. Its a better car than my new one. I take it to Honda. This just keep telling me its needs a new battery every time. Totally disappointed in Honda. About to park the car outside the dealership with a sign on it in protest. This has gone too far. I shouldnt be required to jump my car every time I want to drive it. Yesterday I woke up. Started it at 12 noon. I started it and then at 1 pm I need to go to the airport and damn car wont start at all. Somethings draining the power and Honda does nothing. Sure theres a lemon law in California. Already in contact with a attorney today. Will be the last time I visit this dealership. Ive bought 6 new Hondas. This will be the last. I will never give Honda a second thought.

The purpose to express how disappointed I am with the manner in which a recent concern was handled by Honda Customer Service. To give some background, I purchased a 2014 Honda Accord Coupe in June of 2017. Roughly two months after, the car began to have problems where to vehicle would not start the first time I pushed the start button. Over the next few day, the problem became progressively worse. I took to vehicle into the Heritage Honda in Towson, Maryland and reported the matter to the service manager, John ** who informed me that there was nothing he could do until the problem could be recreated. Please keep in mind that the vehicle had not reached 36K miles when I brought in for it to be checked. Fast forward to October 7, 2017 when I took the vehicle in for a recall repair and explained to the technician the same problems I shared with John. Again, I was told there was nothing they could do. I left the vehicle to have the recall repair completed and received a call from the service advisor who notified me that I needed to replace the starter. I was very shocked to hear this, as I stated before the car had JUST hit 36K miles before I brought it in for repair. She gave the cost of the repair, and I approved it.After doing some research when these symptoms with the intermittent starting began, I see that this has been an ongoing problem with Hondas since. There was even a service bulletin for this very issue for 2014 Honda Accord (V6). So my question is, if there was a problem with the starter for the same year and model of my car (minus the V6 engine) why wouldn’t your company recall vehicles that were not V6? That seems like the fair thing to do.Needless to say that I am not a very happy Honda owner at this time. I have been a very loyal Honda supporter, and would like to continue to do so. I feel Honda should do was is morally right and reimburse me for the monies I paid to replace the starter. I have been working with Allen in customer service with the hopes of amicably resolving this matter, but unfortunately he was only able to offer me a $500 Honda gift card to be used for future purchases/services at any Honda Services. This does not seem like a customer oriented resolution. This makes it a win-win for Honda. I’m still out of my $800 that I paid to replace the starter, and you get the $500 back into Honda for any services that I may need in the future. Just doesn’t seem fair.

After many years of not owning or riding a motorcycle I recently purchased the Honda Rebel 500. I am more than pleased with the quality, innovation and affordability. Thanks Honda for your fantastic bike.

I purchased the Dio scooter. On the first day, the problem started in that the bike stopped after a 2-km run. After two days, I got it back. But after 10 days, the problem occurred again. After 10 days, I got back my bike from the service center. But after 12 days, the problem again came. Then again after 10 days, I got it back. Now, the same problem occurred. I am very upset that there is no solution from the companys side; they neither change the bike nor solve the problem. Its very bad service from Honda Motors.

I am so disgusted with Honda. I filed a complaint with Cal OSHA and the Better Business Bureau. 2008 CRV Locks are messed up. They recalled just the drivers side door lock (only 1 that worked). 1 stays unlocked 27/7 and 1 stays locked passenger side. They refuse to help me in any way shape or form. I am disabled, live off 900 a month and was quoted 450.00 per door for a 50.00 part. I am raising an 8 year old and have a special needs granddaughter THESE FLIPPIN DOORS ARE UNSAFE. I called an attorney friend and is going to send them a letter seeking legal action. NOT HELPFUL. I WILL NOT OWN ANOTHER HONDA. Which I have owned since I was 16. NO MORE SCAMMERS.

The Honda CB 1100 EX is one such bike that I had no intention to buy. It was all when I came across this beautifully designed retro-styled beast at my friend’s house when I decided to book a test drive of the same. Talking of the style of the bike, it is nothing less than a royal cruiser with styling that any 90’s kid would love. However, it’s only the looks that are old! In terms of its performance, engine, and functionality, the bike is a beast of the present. Simply love the bike!

I have a Honda Accord that my husband bought for me. The car is 2 years old now and I just had taken it in for service on my brakes. I mentioned that I hate this car because of the road noise. They said its probably your tires and $1200.00 later I have new tires and new brakes but my car is quiet now. They said I should have brought it back after I first got my car. Well, in my opinion it should have been right to begin with. I had NEVER owned a Honda before! I ran into 2 other people that had the same problem with their Hondas. I have no idea what type of tires the factory puts on their cars - but Honda should start with the best - if they want repeat customers.

My 2004 Honda Civic EX Sedan was a great car all in all until just a few days ago when I was sitting at a stop light at almost rush hour in a busy metro area with my foot on the break. Suddenly the car went into an uncontrolled, unintended acceleration. I could hear the engine rev and I just froze with horror. A few seconds later it crashed into the car in front of me and stopped and turned off. I was extremely lucky that 1) that car was there or I would have gone into a busy intersection and 2) my daughter was not in the car. The driver I crashed into and the valet guys from the hotel across the street saw I was extremely shaken up but alert and in my right mind.The mechanics can fix the damage caused by the impact but since this is such a rare problem, they probably wont be able to identify what went wrong or prevent it from happening again so Ill have to trash the car. Given that several people had to die for Toyota to take any responsibility for their problems with unintended acceleration and that there have been several complaints to Honda of cars with this problem with no recompense, I am extremely unhappy to hear the existing complaints have not led to a recall or that almost certainly my complaint will be completely ignored.

I purchased a brand new 2010 Honda Accord from Elk Grove Honda last year. Recently I heard a grinding noise just before I started the engine. I took my car to Elk Grove Honda for repair and was told they already knew a lot of Honda Accords have this problem. They will not repair it as this is how the Honda engineers design it and I should turn my ignition key very fast in order to ignore this noise. I did some research and found out this problem is caused by the bad VTC actuator in many of the Honda Accord model. The Elk Grove Honda still refused to repair my defective car even it is still under warranty.

I am writing this to express my disappointment in a recent encounter with Honda Canada. My family has been dedicated to the Honda brand for over 30 years. My grandparents have purchased Honda their entire lives and their love for the brand was passed on to my parents, and now, my sister and me. When I was 23 years old, my father gifted me his 2001 Honda Accord, which has almost 400,000 km on it and is still going strong. Unfortunately, I was forced to sell my beloved accord when I moved across the country (with 400,000 km on it, I felt uneasy about driving the vehicle cross-country). When I returned to Nova Scotia, I once again demonstrated my loyalty to Honda and purchased a 2006 Civic. In late 2016, I received a recall notice for the passenger side airbag. I was familiar with this recall because I had received the same notice for my accord, which I immediately had fixed at a Honda dealership in Alberta.About two weeks ago, I was driving to work at 5:00am when my car overheated and began smoking. I was forced to pull over on the side of the highway and wait for CAA. That is not the issue, as I understand that it is normal for older vehicles to run into problems. I had the vehicle towed to a local repair shop, where they confirmed that there was a crack in my engine block. Unbeknownst to me, the issue was a nationwide recall. Although I had received the recall notice for the airbag, I was never made aware of the engine block recall. I found out about the recall at 5:30am, on the side of the highway, from my tow truck driver. Due to the recall ending on December 31, 2016, Honda was not willing to replace the engine block free of charge. My family and I reached out to Honda Canada to express the fact that we were never made aware of the recall. Had I known there was a recall, I would have gotten my vehicle fixed immediately.As a now 26-year-old woman, I work very hard to pay for school, insurance, rent and much more. The fact that my car is no longer functioning is truly devastating. After expressing our concerns to Honda, we were told that a representative would get back to us within a week and let us know if there was anything Honda would do for us since we had not been made aware of the recall. Almost two weeks later, Honda Canada got back to us stating that they would pay for the engine block, however I would need to pay $1,500 for labour. Not only is this unaffordable for a full-time student, but it is disappointing that an error made on Hondas behalf would cause me to pay $1,500.I am now without a car and refuse to pay $1,500 in labour to a company that does not stand behind their product. It is truly sad that Honda is losing a family of committed buyers (for over 30 years), due to this incident. I am now looking for a new vehicle, but want to make it very clear that my family and I will not be purchasing another Honda in the future. I hope that $1,500 is worth the loss of a truly committed family of (former) Honda lovers.

The Honda brand is been a long time reliable ride for my family. I have 4 Honda Civic, Honda Accord, Honda Odyssey, Honda CR-V. Most reliable ride over all handling Power Ride and Maintenance Safety Features Radial Tires Engine Design for power to haul 8 people for family members with kids for school rides soccers playground and other Various track and field’s events as well for Going to the Beach and Family Vacations to Florida Disney Land etc.

I had to replace the brakes at 20555 miles, again at 35936 and then again at 53150. Honda accepts no responsibility for this problem. They insult my intelligence by blaming me for the premature wear. I have paid out over $600 on brakes so far. The oil pressure switch went out to at a little over 53000 miles, another $300. Battery also died after 2 years (replaced by warranty). The car has not been very dependable and is expensive to maintain. I want to sue them for the brake problems that they refuse to acknowledge!

I have 2009 Honda with only 60K miles on it, suddenly loud rattle started on a cold start. After reviewing online I found the issue to be a Faulty VTC Actuator WHICH IS A KNOWN PROBLEM WITH HONDA. I am just a few months outside of my extended warranty (of course) and the repair cost me $650.00 for again a known problem with Honda cars. (This was confirmed by the Honda service manager). I have submitted a dispute to Honda two weeks ago, I did receive a return call this past Monday to call back service rep. named Jennifer, I have called & left her 3 messages to return my call and still have not heard back. One time I called someone else answered & said oh she is ready to go unavailable, Ill put you in her voice mail. Terrible customer service & their Faulty VTC Actuators should be on a recall.Updated on 11/15/2017: Finally heard back from American Honda, they naturally wont reimburse me for replacing the VTC actuator & was basically told it was a consumer concern not a Honda issue. What??? I was told I had no loyalty to Honda & since my car is 2009 I should accept the fact I was responsible for the repairs. When I kept repeating myself about the faulty VTC actuator which was a known issue, the rep just kept saying it was a consumer concern not a Honda issue. He also stated that the engineers claim the VTC actuator would not do any harm to the car if I chose not to replace it, it was just the noise that was bothering me. I thought my head was going to explode... sorry Honda, that was just sad customer service.

Couple years after purchase, paint peeling and discoloring. Dealer swore up and down no damage he was aware of. Turned out... damaged at manufacturer and covered up. Honda wouldnt repair due to high cost of pearl paint ruined. We ended up losing 12,000 on the deal! The other car went in for trans service, came out with Honda adding something, due to recall that affects the drivability of the car. I owned the car, my girlfriend took it in and never notified me. I hate the car now. I will never buy another one, due to poor customer service and support. I just purchased a FORD F-150 and plan on selling every Honda in our family (asians). LMAO. So far treated excellent!

Ive owned Honda cars my whole life, and have had a 1994, 1999, 2001, 2004, 2013. Now I have a two 2018 Accord, they will be my last Hondas EVER!! Heres a list of my issues so far in my first 6 weeks/2226 miles on the car: 1. Paint defect on hood. 2. Paint defect on roof of car. 3. Paint defect on trunk of car. 4. Failed backup camera/console unit. Issues so far in my daughter’s Honda Accord first 8 months/12000 miles on the car: 1. Failed backup camera/console unit. 2. Weather stripping literally falling off driver’s front door. 3. Rattling noise that the dealership can’t hear when I take it in.The district manager is saying its the environment. Not true! I have not one but two 2018 Honda Accords and its only happening one. If it was the environment both of the vehicles would be messed up. My daughter’s Accord paint isn’t messed up and she has had it longer than I have had mine. I have another vehicle that I drive. I drive the SAME route everyday for the last year and I had the other car since 2017, it doesn’t have paint damage either. Something is wrong with the paint on the Honda Accord and I am very disappointed that Honda isnt owning up to it and fixing my vehicle. I have been driving Hondas since 1994. Besides the paint I am very pleased but unless Honda fixes my vehicle I will NEVER buy another Honda in my LIFETIME.

We always had Hondas and have been well satisfied. We bought our daughter a Honda Civic, and the roof went patchy. We waxed it thinking it might be the sun, and it progressively got worse. The Honda dealers do not want to know. It is now spreading to the hood. I have been trying to find out at least HOW TO STOP IT SPREADING.

On their Customer Satisfaction Survey, I have indicated several times that I am dissatisfied with the location of the spare tire on the 2011 Honda Odyssey. Several times, I requested a phone contact from a Honda representative. That never happened. Their letter states Honda wants to ensure delivery of the highest level of service. The lack of response contradicts this statement.

I have complained for over a year to our local Honda Dealer concerning the dust that clings to the inside of the vehicle. The district manager was asked to look at it, and he could not see how the dust/dirt was entering the interior except around the door seals. The best they could do locally was to give me the customer service # for Honda Corporation. They gave me a case # and said they would call. 3 weeks later they called and said SORRY but there was nothing they would be willing to do. My husband and I have allergies that have escalated immensely. We have pictures and they also took pictures here in Helena at the dealership.

I purchased my 2007 Fit in March of 2007 and have loved every drive in it. Since purchasing my car, Ive had 2 kids and we have taken this on every family trip and survived. After a while it has started to feel cramped, but we manage. Ive decided to upgrade to a better car, but I could drive this thousands more miles and not have an issue... It is a sound vehicle. Perfect for a young driver. That being said, a word of caution: this is a small car. If in a high volume trucking area or high traffic area, you need to be aware of cars around you, as they may not see you. Ive had 2 accidents where people ran into me bc they didnt see my parked car. So, if looking at cars for an inexperienced driver, you may want to look at something higher and/or longer.

Door locked jam on driver side of door (only lock channel) on car has been replaced by Union Park Honda service department in the years of 2013 and 2014. I called to have lock replaced and was not informed that there will be charges for replacement of lock and repairs. Service representative by the of ** said that the warranty only covers 12,000 miles. Unfortunately they will have to charge me. He then stated that he had done some research and found that he was told that the lock/locks are FAULTY in certain model Hondas!!! If so why wouldnt Honda replace the door channel/channels with a more sufficient part for their vehicles. I AM A VERY VERY DISSATISFIED CUSTOMER.

A week ago, I had a good experience with Honda sales which included a Salesman patiently pairing my phone with the Bluetooth. A week after the connection kept breaking which was verified by the salesman. He tried to connect his own phone to my Bluetooth and was unable to do so. Subsequently another salesman tried another phone which he was able to connect. The second salesman went into the service department to see if he could get any help at which time the Service Manager informed him that Honda does not support the (originally Sprint) Virgin Mobile service and showed him the Honda Canadian Website. I wrote to the Sales Manager, explaining that: 1) I was never informed that the Bluetooth was only available with certain providers, 2) My phone had worked for a week, 3) Another salesman was not able to pair his phone either and 4) My phone clearly recognizes the Honda Bluetooth even though the Honda Bluetooth has stopped recognizing my phone. I need to be helped. Have not heard back from him. Please help. Thanks.

My Honda City car developed problem in the driver side door handle lock. The car was sent for servicing and the repair of the door lock at the Joshis Harmony Honda, Chandigarh. I was told that the problem has been solved but the problem reappeared again after few hours. Next day, I contacted the service center but the adviser was not ready to accept the fact and I am still facing the problem.

I bought a 2008 Honda Accord in July 2010, and since then, I have been complaining about the rattling noise coming from the rear end, and every time they fix it, the noise keeps coming back. Now, the car has run out of warranty, and when I complained to American Honda, they assigned someone to look into this matter. Her name is Lauren and she is extremely rude and unprofessional. She talked to me as if she was doing a huge favor for me. In spite of me having this issue since it was under warranty, I keep having the same trouble and Lauren was too bad. I wonder how they can hire someone like her.

I bought a outboard motor from the Honda official website. When I queried my order the receptionist said that I was the 20th person today and basically it’s been hacked numerous times over 2 yrs so I must take it up with the bank yet the bank can’t do anything so now I have no boat motor and no money to get one. Absolutely disgusted by Honda!!!!

I brought my car (Honda Crosstour) into service in which I have an extended warranty and purchased a service plan. One month later I experienced a short in which all the electronics of the car went dead. I took the car into the same service center and I was told water is in the navigation unit. This is located at the back area on the right side. The first problem was the service team was not able to find out the cause of the problem. They did not provide me with options or update me that the warranty does not cover water damage. The service area open up the car and discovered water flowed into the navigation electrical unit area at the back of the car. The first words that came out of the service manager was oh well maybe someone played a prank on you and threw water in there, I dont know how water got in there. Its been a week. I have no car and they will not give me a loaner. They want my insurance to cover the cost which is about 3900 for the navigation unit and about another 1000 approx in labor costs. The insurance adjuster stated that this leak was not due to a minor bumper accident that I had 6 months prior. The service manager indicated that water may be leaking through there. The insurance will therefore not cover this item. So I am left without car, and attempts at escalation is arduous and stressful. This is the first time I am a Honda owner and if this situation is not resolved by Honda I will never be one again!

Purchased a 2012 Honda Civic Sedan on Feb. 9th, 2012. Drove it for 2 days and my lower back started to hurt like crazy. I mean I could barely get off of my couch without being in excruciating pain! Called the dealer and he recommending by a lumbar support at Walgreens. Wow! Great fix! Apparently, they have a bad design and they tell you to buy a lumbar support. I looked on a Honda forum and there were several complaints about the civic seats. Spoke with the General Manager and the dealership is suppose to call me on Monday! Will see what they say! 28-32 MPG in town doesnt do anyone any good if you cant drive the car because the seats are so uncomfortable you cant bare the excruciating lower back pain!

This is in response to the gentleman who had to replace the rear brakes on his wifes Accord. There was a class action suit filed in which Honda agreed to pay. I had the same thing happened on my ‘09 model and they reimbursed me for the full amount of the repairs after I submitted the receipts. I believe it was up to $150. The payoff does not come from Honda—it must be done thru the administrator of the suit.I have just purchased my second Accord EX-L and couldnt be happier! I had the first for three years and I just picked up the second one last night. I have been very pleased with the quality of the car. I had absolutely no issues with the ‘09 model and I am hoping my luck holds out with the 2012!

The Honda Jazz is extremely comfortable and easy to drive. Some of its features are very good for example the warning if you cross the lane marking. It is very useful that the forward facing camera picks up the speed limit signs and shows them for you. I also like the reversing camera which together with the wing mirrors makes backing up a pleasure.

I have taken a Honda CBF stunner bike. I am facing an engine problem, beating sound, which have engine warranty for 5 years. But I am facing an engine problem and they are telling me to pay RS9000 for the repair. They are telling that they wont give the warranty. Even they are not even caring when we went to the show room near Naredmet, Hyderabad. We are not satisfied with the service which you are providing to the customers. They dont even have the spare parts of the vehicle.

Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.

I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.

The Honda chipped key dilemma - I understand that they did it for security but when the car gets old, its the poor people who have to deal with the cost of the chipped key. The insurance companies twisted Hondas arm to install the security devices instead of leaving the decision up to the consumer. Here is the situation of someone I know who is a student: He has a 98 Honda Accord, very old and beat up but it gets him to school. That person lost their key and was left stranded. They called a locksmith and said they could not help because only Honda and a few other places would be able to help. The other costly thing was that not only did he have to pay for the special key, he would have to tow the car to that place to get it fixed. Expenses paid were $600 for losing a stupid key. Just imagine the nightmare if you were somewhere really far from home.

In April 2011, at 120k, I placed my first transmission in my 2004 Honda Accord. The cost is $2345.00. 16 months later, the transmission failed. I placed a used transmission and the cost is $909.00. The cost is $676.00 for a salvage shop in Pittsburgh, PA to put the transmission in the car. It’s a used transmission. It’s no good. It’s not shifting gears and has no reverse. It’s still under warranty; another tranny was ordered for an additional $150.00. New labor cost for installing price quoted was $480. If there are no problems, the total cost so far is $4,410.00. When I purchased my Honda brand new in 2004, I thought I was purchasing a reliable car that I could maybe pass down to my son. Honda should be ashamed that they could sell with the knowledge of troubled transmissions.

I came for oil change and tire rotation on 9/23. After the services were performed, as soon as I went out, the check tire symbol came on my dashboard. This morning, I came to the dealer again and they took the van. After an hour, they said they fixed it. After riding 2-3 miles again, the check tires symbol came up. I again drove back to the dealer and they said the tire has to be replaced now. There was absolutely no problem with my van when I came yesterday for oil change and tire rotation. If there was a problem, they should have caught the problem on my 2 visits (within 7 hours). If I have to come 3 times in a span of 18 hours to a Honda dealer, what quality of service the dealer is providing?

The interior in the car is supposed to be leather. Thats what the company says. The interior is not leather - it is ripping. The seats are all worn too. Too worn my car is a 2009. My warranty is up and the dealer says Im responsible for paying for this. How is that right?! Its their faulty interior and I have to pay. I have several friends who are having the same problem, so its not just my car. This is a nationwide problem and Honda refuses to do anything about it. I bought a Honda because I thought I would get a good quality vehicle. That is not the case.

Honda is a great car, but it lags behind many other SUVs in the area of safety. My 2019 has some safety features but they are unpredictable and touchy. I am reluctant to use them, for example, the speed control does not pickup the car in front of you until very late, scary! It also does not have pedestrians detection in front.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me in April 2015. On 03/12/2015 while travelling from Ernakulam to Kollam on official trip along with 3 other colleagues, halfway thru the right side quarter panel glass (glass pcs between back door and the dicky door) automatically shattered. When we checked with the service centres they said they have never come across such instance before and this can be claimed only under insurance. We are not ready to accept this. This should be a product defect since there was no other reason we could see. Has anybody else faced such a issue?

We have 2013 Honda EL. Nice vehicle but noisy on the road from wind noise and lack of insulation in cargo area. Good fuel economy but short on power going up hills and mountains. Seats are leather and good passenger leg room in front and rear seating.

I was very frustrated. My new Honda City 1.5 S (purchased on 23.05.2011) was sent for a fourth preventive maintenance on 27.03.2012 on a check-all indicator, check aircon malfunction and check alarm triggered when the car locked at the dealer (Kah Motor’s job sheet **). After 6 weeks, I received a call on 08.05.2012 from my dealer that Honda reported there were four burnt spare parts (electrical boards) and were not under warranty claim! Then, I requested for an explanation on this warranty exclusion, but I still don’t have a reply till now! I need this matter to be investigated immediately.

I leased a Honda in 2013. In March 2015 I traded the Honda in on another car. The dealership obtained a payoff from Honda Leasing. The payoff check was sent to Honda. They cashed the check and sent a free and clear title to the dealership. 6 months later I get a bill for $280 property taxes. They got their payoff. Dealership got a free and clear title. I dont owe them anything, hence free and clear title. They are now turning me into collection agency because I wont pay them. Looking through my papers, they sent me a refund check 2 months after they released the title. Anyone else have this problem? What did you do?

Honda S2000 - It’s a great little convertible that is not high maintenance, but Honda stopped making it. It hugs the road very well and maneuvers great on the road. Honda should definitely bring it back.

Leasing 2014 Honda Accord Sport. Less than 36 mos, under 17K miles and the paint is peeling around the rear window. Honda says that is NOT covered under their warranty. Honda has a long history of paint peeling all over their cars and, actually, had a class action suit against them for earlier cars (up to 2013, figures). Paint should not be peeling like this.

Very dependable. Easy to work on. Prices reasonable! Good designed bikes!! Easy to ride with great suspensions! The company is always focused on new innovation! Staying ahead of the competition!! Lots of dealerships throughout the United States so youre never left without a parts outlet while traveling! Great people to work with! The dealerships are always training their employees!

I was not a Honda person until I started researching them and found that everyone who had one had none to rarely any problems with them. In addition to their reliability, their fuel economy is very good and they hold their value if maintained and taken care of. There are vehicles that are more comfortable but if they are sitting in a repair shop draining your bank account and are unreliable as transportation offsets the difference in comfort. I have owned many new vehicles and the most expensive one (a Cadillac STS) is the worst ever for reliability and our Honda CRV has been the best with ZERO problems ever.

The car cut off while I was in the store for five minutes. I was told that if you leave keys in the ignition while off, it drains the battery. No car in my life has that ever happened after leaving the radio in the car on and drained the battery. I had a problem within 3 months of buying a 2008 Honda. The car cut off and wouldnt start, and it did it again last night. I took it in before and the first time I took it in, the battery was fine. They checked the battery today and they said it was no good but it happened a total of 4 times and there was a recall on the car. It happened to other people and which shouldnt have happened. It cut off last night and no key was in the ignition and the battery died. I spoke to Ron, store manager, and the service manager and they refuse to change the battery. All they did was to charge up the battery because they wanted me to purchase a battery for $159 which is a problem. Because there was a problem a few months after I bought the car and I brought in for the same thing now, in less than a year. Honda told me that if you leave the key in the car, the car still is drawing power even though the key is off. I kid you not. My mom was in the car for five min. and the battery died. Honda of Roanoke Rapids doesnt care about customer service and doing what is right to satisfy the customer. The battery was going bad before I bought it in March. I will never buy a car again from them. And I have the powertrain warranty and American Honda forced me to get it and wont cover squat. I was forced to take it by American Honda or else they would not approve my loan. This was Honda of Roanoke Rapids. How many did they force to take warranty out so they can get more money from them?

Do you think you’re getting a good deal when you buy a Honda. It turns out that the way they make their money off he was by nickel and dime and you throughout the ownership experience. The dealers will make money off you with the ridiculous service intervals from the car. The financial services part of Honda will make money off of you from hitting you with all sorts of fees. The cost of ownership of a Honda is much higher than people realize, because the company‘s business model is to sell good cars are reasonable prices, and then screw you for the remainder of your ownership experience. This was my first Honda, and it will be my last. I have since moved on and bought an Audi, and while the upfront cost is higher, the ownership experience is night and day different. I don’t feel like I’m getting screwed over every single interaction I have with the dealer or the company.

I have 2009 Honda CRV, over the internet lot of customers like me complained about their A/C stops working when it reaches close to 100K miles. Its because of their faulty Air Compressor system. When they assembled the car, why didnt they test this system. And when they know its a problem that almost all customers are facing, why are they extending warranty to just 6 or 7 years, what about people who dont put much of mileage on their car every day and who use it as secondary vehicle. And their car takes one or two years more to reach their faulty systems to stop working.And moreover someone who lives in North Central United States who see cold weather almost throughout the year, and just few days of Sunny days in a year how do we determine A/C is working. Before assembling the car first thing they need to ensure they have all right quality parts without which assembling the car and selling it to customers is like deceiving customers and making false business to make money. Now, when I look at my car VIN number it says there is a recall on Driver/Passenger airbags. Not sure how they manufactured such parts and how they tested them and why were they in such a hurry to assemble such faulty products and sell it as a SUV to customers.

I also like Suzuki motor cycles for durability but Honda has the comfort hands down. I have Honda cycles since I was a kid and always had great luck with them. I just sold my last one because of health issues that prevent me from riding anymore. If I could have just one it would be a Honda.

I bought a 2018 Honda Accord Touring trim (nearly $40K car). Have had 7 different failures so far (defective paint, electronics failures, parts falling off car door seals, wheel well lining, etc). Hondas answer is to keep taking the vehicle in for service. Its only 3 months old with 6500 miles, and its constantly breaking. In spite of the obvious fact that I have a lemon/dud, Honda will NOT replace the vehicle. My dealers answer outside of keep bringing it in for service was for me to sell my car back to them at a loss, and theyd work me a deal on a new car.GARBAGE quality from Honda. Even worse they dont want to stand behind their product. Ive been working with Leo at Hondas customer care, and he said theres nobody I can escalate to, but hed discuss this internally with the distributor (?) who generally does not talk to the customer. At this point I am in the process of yet more repairs, but a new car experience should NEVER be like this.Ive owned Honda cars my whole life, and have had an 83, 87, 2000, 2005 Accord, as well as a 2005 and a 2006 Odyssey. My 2005 Accord was a nightmare, but that was due to a 3rd party, aftermarket hack job from the dealer, so I cannot state that was a Honda issue. Now I have a 2018 Accord, and outside of some miracle response from Honda to make this right, it will be my last Honda EVER!! To be specific, heres a list of my issues so far in my first 3 months/6500 miles on the car: 1. Paint defect on side of car in front of passenger door 2. Paint defect on roof of car3. Failed backup camera/console unit 4. Weather stripping literally falling off passengers back door 5. Wheel well came loose and is resting on the tire while driving (part is in back order) 6. Bottom weather stripping loose, and sticking outside of rear passengers door7. Intermittent charging working/not working on wireless cell phone charging pad (iPhone X)NOTE: When the dealer looked into the paint on the roof, they first wanted me to file a claim with Cameron (additional paint protection/warranty product I bought), and there was a small elbow sized dent in the corner of the roof after they looked at it which I had to speak with the service manager about to get fixed. They did fix it, but didnt initially want to take ownership of it. Seriously, Honda? Ive Never spent so much money to only live to regret the purchase and get such a careless response from the manufacture of such a clear quality issue with YOUR product. If you are thinking of buying a Honda, buyer beware, and know that Honda will do nothing more than keep sending you in for repairs time and time again. I fear Im reaching the point that the lawyers will have to battle this one out.

I own a 2011 Honda Accord of which I bought brand new in May of this year. Within three days of buying, I turned on the A/C and it wouldnt work. I took it in and they said that it wasnt plugged in from the factory. The funny thing is that I had the checklist from the factory and the A/C was signed off as working. Hmm! The second incident was when the car had about 3,000 miles and the check engine light came on. I took it in and they said that my O2 sensor was bad and they needed to replace it. Upon switching out the O2 sensor, they realized that the VTEC solenoid had a leak and it was leaking oil over the O2 sensors destroying it. They then replaced them both.My Honda now has about 10,000 miles and the A/C quit working again within the past two weeks. I took it in today and they told me that a small rock must have flown through my grill puncturing my A/C condenser and all of the freon leaked out. Now, I need multiple parts replaced. The cost is about $960 and it is not covered by the warranty. The serviceman told my husband that he sees this happening a lot. It is so frustrating to purchase a Honda that is supposed to be one of the most reliable cars and it is constantly failing. I am afraid to pay the grand to fix it only to have it possibly happen again. I think that I have counted eight times that it has been in/out of the shop to either be assessed or fixed. I am so done with Hondas!

I have a Honda Accord year 2014 version. I bought it during December 2014. All this while I trust Honda quality. I am its fan. However after 1 year of using the Honda Accord, an abnormal irritating noise coming out from the back, around the door, speaker and car boot area. I had send the car to authorize service center for 3 times, however still not able to solve. The irritating noise is getting louder... Everyday early morning while driving the car, the noise spoil my mood. It is testing my patience. With this issue, I am not happy and disappointed with Honda quality. It is in fact worst than a cheap car for the fitness (noise) condition. I am still looking forward for Honda to solve the irritating noise soonest possible. Besides the irritating noise, recently I encounter the wind screen having a few crack mark at the edge. Input from the tinting service provider it is due to the paint peel off. Really unbelievable that Honda can produce this type of quality level. The price of the car paid is really not meeting my expectation on its quality. Just wonder if Honda looks into the user experience and expectation when developing its products.

2016 Pilot radio - The sound is not clear, I have 2,000 miles on it. Dealer says its fine, now drive around in a white car with black letters on the back saying new car radio is crap & dealer says its fine.

I left Detroit Metro Airport at 6:30 p.m. after a flight from Mexico with my kids. My Honda Odyssey had 1,500 on it - less than 1 month old. I got a flat tire at Ford Road and 269. I had paid for tire and wheel protection (as well as roadside assistance) so I thought, no big deal. I pulled into a sketchy gas station and called Honda Roadside Assistance (RSA) at just before 7 p.m. The guy on the other end asked for my make and model number (and VIN) and asked if he could use my phone to geolocate me. I said fine. I still had to read him the address of the gas station THREE times and he sent a tow truck from 40 minutes away. This is Detroit, mind you. There are tow trucks on every corner. I called the tow company and they said they could be there at 8:45... I had two children with me. I asked the Honda RSA guy where the spare tire was located so I could change it myself. He said, Do you have a spare? I said, I have had this vehicle for 3 weeks. I dont know. I was hoping you would. He said he would, Pray for me. I dont think prayer is a course of action. He also told me to check the trunk of the car for the spare. I had to tell him that minivans dont have trunks. He asked if the spare might be under the car. Again, I said ... its a minivan, not a car. I asked it he had access to the owners materials online. He said, I dont think so. Before the tow truck could arrive, I had: Foraged behind a dumpster for stones to brace my van; Consulted the owners manual for instructions; Found the spare and jack; Changed the tire. This was awesome considering the RSA guy told me they would only tow me to the closest dealership (60 miles away from my house) and leave me there if I couldnt change the tire myself or find an Uber/Family to take me home. The only other option was to pay $5/mile for a tow back to Lansing. Wait... Whaaaat? I thought that was why I had RSA??? I changed the tire myself. They called me three times on the way home to tell me the tow had been delayed. I took the wheel/tire to Honda today to get it replaced. They will, indeed, replace the tire... But not the spare. The spare specifically says for limited use only and says no more than 70 miles. At this point I have 100+ miles on it. I want a new spare, too. They said they would replace it if it was punctured. So now I have to wait until Im double stranded to get that stuff replaced. STUPID, just stupid.

I am a very frustrated owner of Honda Accord 2.0 VTi-L, Full Spec, VTEC with plate no **, registered in Penang, Malaysia. Ive been maintaining my vehicle in your service center namely KAH Motor located in Sungai Pinang, Penang, Malaysia. Six months back, I had complained about sounds from the bottom of my car bonnet. The service engineer helped to check, but could not find the root cause of the sound. Id sent my car for checking for 3 times during the past 6 months, no results.Finally, a month back they told me they found the cause. But, the spare parts need to be ordered from others. They said theyd filed a complaint to Honda HQ and the warranty claim has been approved, spare part should be arriving within 1st week of Apr.12. Sadly, they did not update me even after 15/4/12. When I called up, they said the spare part had not arrived and they do not know when it is arriving. What an irresponsible answer?! They didnt even bother to highlight my problem to their top management and get my case solved. After all, Ive been waiting for 6 months to confirm the root cause of the sounds. And now, another infinity date to wait for the repairs?! This is totally unacceptable! I am a heavy user of this vehicle and I need to be safe on the road. I need this to be resolved.

I am writing to you to inform that I am very disappointed with customer service care line from HONDA from the way they handle case. The story is like this: My nephew call customer service line at 1800-18-1177 on 13th November 2018 after his car ** accidentally hit broken hole at Bangi while heavy raining. He call at 3.00pm plus and towing truck only arrived at 7pm plus. After they checked the car (in front 2 tyre burst and found the car cannot start) they say will send the car to the nearer HONDA which at Semenyih. They ask whether can they send to SAG ULTIMATE centre which my nephew do not know actually. The place is only for (Body and Paint centre) after accident. Here what I want to question how come Honda towing track staff do not know where to send the car base on the car situation and case. My nephew is not accident which I think they should straight send the car to the nearer HONDA service centre. How come they send the car to the body & paint centre???14th November 2018. I went to the SAG ultimate and they mention they did not provide checking or repair for engine issue. Then I call back your customer service line and talk to Ms. ** to collect back the car and send to the HONDA service centre but she mention I need to pay for it which is the procedure is like that. Im like… What? I have to pay for your mistake? And further Im not asking to bring to other workshop. Im asking to collect and send to HONDA service centre. I really hope the management of HONDA look into this issue. This will make your customer feel upset and HONDA reputation will affected. Your customer service never act professional in this difficult situation. Its not about the money that we need to pay extra for the towing issue but just the matter of professionalism and customer happinessLastly I would like to give compliment and professional sales services to SAG ultimate branch at Semenyih to the Manager (Steve **) which provide me efficient and fast respond on settling this issue. He take the responsibility to send my nephew car to the Semenyih HONDA service centre without any charges. Thank you for his staff at the SAG centre, Mr. Chin ** and En ** for the good customer care and professional attitude. Thanks.

I purchased my first car, a Honda Civic Ex 2009, back in May 2009. I loved this car, until it started giving me troubles. Before the 60K, they have already replaced the motor brackets, the battery, and the TPMS sensors (4 times). Yes, the TPMS sensors have been replaced 4 times in the last 3 months. Last month, I had a flat tire; and no light came on. I stopped due to a strange noise and realized that I had a flat. I contacted the dealer, and they said the light does not come on until you driven over 28MPH. Well, I left it like, I drove it for a couple miles, and the light came back on. I figure it needed air pressure. After a few miles, the light came back off. The dealer had already replaced the sensor 4 times before this, and again, the TPMS sensor light came back on again yesterday. I contacted the dealer to explain to them about the situation, and they said they wanted me to bring in the vehicle for check-up. I scheduled an appointment. I also contacted Honda headquarters (for the second time) and spoke to Mohammed. I told him about the situation I was going through, and he asked me what should I expect from Honda. I told him that at this point, I was so regretful that I purchased a vehicle that was broken from the beginning, that the vehicle is non fixable, and that I wanted to return it. He said that I needed to go back to the dealer and return the vehicle. I did not like his attitude; he did not even try to resolve this issue. He said if I had already made up my mind, then I should go ahead and return the vehicle. I mean, if Im paying for this car, the least that Honda should do for me is a replacement. Shouldnt I? Well, Honda, the least that you can do at this time is give a replacement vehicle or the money that I have paid you for this piece of crap! I will like you to do this before I take matters further. At this point, I am tired of having to drive an unsafe and broken vehicle made from you, Honda. I am tired of going back to dealers to get the car fixed. I am tired of you, Honda, not paying attention to your customers! If you do not resolve this issue, I promise that I will no longer ever in my life purchase another vehicle made from Honda or its affiliates. And Im only 24. Guess how many cars I would buy from now until I cant drive anymore!

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.

My Honda Civic Car battery is getting drained out every month... Honda is not able to figure out the root cause behind it.

The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.

Replaced battery 3 times in 2 years due to, in their words, not driving it enough! What a load of garbage. Then charged me for the battery and a diagnostic fee. I have E mailed numerous Honda officials to no avail. Offered a Honda gift card which is worthless as I am trading the car in for an American car due to all these problems. You have been warned!

I bought a 2011 Ridgeline the first of May. I was having a sound from its front tires. Asked them to check it, they told me it was the brakes and caliper and that it wasnt covered under warranty. My complaint is shouldnt it have been all checked before they sold it.

I have a 2014 CRV. Side panels on both driver and passenger side have faded quite a bit, 2 buttons on radio do not work. (We hardly use radio). Back seat does not go down all the way. I have only had seat opened up twice to vacuum and now it does not go back down all the way unless you are sitting on it. Lastly the trunk does not open. It works on and off once every 2 weeks I can unlock and open, every other time I have to throw things in trunk through back seat. These things are definitely not from wear and tear, have never had issues like this in any other car I have owned. Of course I was told through dealership that all of the above is only covered in first 3 years.

I received this notice from Honda with this warning on my 2009 Accord V6. They said the parts will be available in late Summer/Fall 2016. They have an advisory to avoid having a passenger sit in the front passengers seat until the recall repair has been performed. However, they make no mention of the drivers side airbag. I am sure the warning applies to both but they dont mention that. One, they should be honest about driving the car until it is repaired and two, they should also do it as soon as possible, and three, make arrangements for the owners to have a safe car to drive until it can be repaired.

I bought a new 2009 Honda Accord EX. After a few days, I realized that the drivers seat was very uncomfortable. It can be adjusted in three different ways, so I assumed I just didnt have it adjusted properly. Over the next three weeks or so, I adjusted it in every possible way, but it remained uncomfortable. I contacted the dealer. And they offered to help me buy a good used car (Thanks a lot!). I called North American Honda and they didnt care. And finally, I wrote Tokyo, but they just bounced the problem back to North American Honda. Finally, I got a call from some woman at North American Honda. She had all her talking points down pat. She told me that I should have known that the seats were uncomfortable before I bought it. I asked her how I should know that from a short test drive. She said I just should know. She told me that most people were satisfied with Honda seats. I asked her what Honda had to offer to those of us who werent most people. She had no answer. I also asked her how many complaints Honda had received about their seats. She quickly responded that that was confidential. I told her I could understand why. Her basic attitude was that Honda already had my money, so they didnt give a damn about my problem. I looked for after-market seats, but there werent any because of the air bags in the seat. Its illegal to disconnect air bags. And nobody made after-market seats with air bags. I had the foam in the seat replaced twice, but that didnt help. The car was so miserably uncomfortable that I traded it off after three months and 1700 miles.

This past week, my car, for the second time within a year, had to go back to the shop for maintenance and repairs due to water leaking into the gas tank. I bought this car (2012 Civic Sedan LX) on February 4, 2012. I only have a little over 5,000 miles on it because I mostly only use it to commute to work during the weekdays. One of the reasons I bought a Honda car instead of any other was because of its high standard and reputation. Ive heard that Honda cars dont break down easily and almost never give the owner any trouble.On September 2, 2012, I was in my car with my boyfriend and his friend to go get some lunch. After going about 5 blocks or so, he suddenly remembered that he forgot something at home, so I had to make a U-turn and go back home. On the way back, the car slowly puttered to a stop. Naturally, I thought it was because I was out of gas or something, but when I looked at the gas meter, it was more than half full. I started up the car again, and although the engine turned on, the car was shaking by itself ... until it again sputtered to a halt. I tried starting the engine a few more times but after a few more tries, it was futile. Luckily, at that time, there werent too many cars around and there was miraculously a parking space nearby, so the two guys managed to push the car safely into that spot. I called my insurance company (Geico) and they towed my car two days later and took it back to the dealer.After they inspected the car, they found that water had gotten into the gas tank. They suspected that it was from a bad gas station who pumped water along with their gas. Ive been going to the same place near my house ever since I bought this car, and nothing like this ever happened before. My family, friends and co-workers all blamed Honda for a manufacturer defect, but even though I felt bad about this case, I didnt blame Honda at all and, in fact, finished off paying off the car this past January 8th, 11 months after I bought the car, and much earlier than the initial 3-year plan I signed up for. The total cost for repairs came out to $1632.34, but even though Geico covered $1085.23 of it, I still had to pay $547.11 out of my own pocket for an accident I didnt even take part in.Then again, on January 14, I turned on the car to go to work, just like any other day, and the car shook in the familiar manner of last October, before it stopped. I got the car towed and taken back to the dealer. Surprise, surprise, they said that there was water in the gas tank. What Id like to know is how so much water could possibly get into the tank to make the car want to stop. I realized that the night before this happened, it rained a lot in my neighborhood, but surely, it couldnt have all gotten into my car. One of the repairmen suspected that someone poured water into the gas tank on purpose. Only I have the key to my car. Why would I want to do something as stupid as pouring water into my car, not once, but twice, and have to go through all this trouble and waste a ton of money? It also couldnt have been an outside job, because by the hole where you put the gas nozzle, theres no scratch mark or any visible proof that someone tried to break in to do something bad on purpose.Because of this, not only was I late to work, but so was my sister who works in the same office I do. She was with me in the car at that time and is still suffering from being scared due to the cars convulsions. In both cases, luckily, the car stopped near my house, or rather, in a vicinity without too many cars. God knows what could have happened if the car chose to stop on the highway. The technician who looked at my car was dumbfounded as to how something like this could happen, not once, but twice. I suspect that this second time was due to bad workmanship last time by someone who was working on my car and left a hole for water to drip and accumulate. There is no other explanation.I bought the newest model of this Honda car because I wanted the best of the best. If I didnt care too much about having to take care of my car breaking down every so often, I would have bought a used car at a much more affordable price. Because of these incidents, my insurance fee went up from $1,936.42 to $1,981.85, but more than that, now I have a phobia about driving, because I dont know when or where my car might stop. Its not even a year old and Ive kept it in good condition. There is no reason for this. The first time this happened in January, I had to take the bus from my home in Flushing back and forth to work (in the Bronx) every day for about two weeks since my car was in the shop getting repaired, and now it looks like I need to do that again. The top reason for buying the car in the first place was to help me commute to work, but if it cannot fulfill that purpose, its pretty much of no use to me. I dont wish to waste any more money paying for stuff like this.

I bought a 2020 Honda Pilot Black Edition. The electrical is crackling. The entertainment system (phone Bluetooth and radio) don’t work properly. Loud crackling in the windshield when driving. Honda does not know how to fix the problem. Also seen in new Passports. The dealership is trouble shooting on my car and had the vehicle 3 weeks. Buyer beware!

For the last two days I have been on the phone with Honda Customer Service trying to get a loaner vehicle until the replacement airbags involved with the recall come in. I was just told it could be a week or more before Honda made a decision to approve a loaner vehicle for my wife and I. Their advice was to have my wife ride in the back seat for a couple of months till the new airbags were available (unbelievable)!!! This is a very serious issue as the airbag could explode, even without any vehicle impact, and send metal fragments flying into the passenger compartment. Very disappointed with the lack of concern expressed by Honda and their disregard for the safety of their customers.

Actually, this is the worst ever place to purchase your car, I would like to share my experience about old bridge Honda Rt 9 NJ, I purchased my Pilot 2020 EXL with a problem in the windshield and when I realized, that issue within 48 hours I called the Honda dealer, and they asked me to go back for check, when I went back for checking with the Sales manager Jason **, he wasn’t professional at all and he asked me to wait, then another person came out which is Peter ** and he came to us while eating an ice cream, which is unrespectful way to treated your customers. Me and my wife was surprised from that attitude of Honda Old Bridge.I left the dealer with 2 recall on my new 48 hours Pilot 2020 and no one even care, at the end Peter he still eating his ice cream and told me, Just leave your address and we will get someone to you tomorrow, for fixing my windshield, however on my way back to home, Jason ** called me and said, Forget about it

I have purchased several Honda cars over the years only to find, in 2019, how far Honda has fallen from its benchmark. I will never buy another Honda automobile. I had the great misfortune of choosing a dealership in Racine, Wisconsin (Racine Honda) to buy a 2019 Honda CRV. When I arrived to take delivery, I noticed that several of the options I had ordered were either not installed or not installed properly. When I pointed this out to the salesman and expressed my displeasure (sincerely but in a business-like manner), the salesman simply walked away from me and did not return. Neither did anyone else and, after ten minutes, I left the dealership.On my way home from this unbelievable experience, I called the dealership manager and expressed my displeasure with the salesman. Incredibly, the manager hung the phone up on me. The message was obvious: Mr. Customer, we got your money, now get out of here. With the dealership showing no regard for my problem, I called Honda corporate. Amazingly, Honda corporate would take no action to address my concerns. In short, Honda corporate told me that they created a file in regard to my problem, but that no action would be taken to resolve my concerns.When you make your important decision on how to spend your hard-earned money, I suggest you remember this experience. Honda will be only too happy to take your money, but as my experience relates, do not expect this company to come to your aid should you have an experience of the kind described here. Absolutely shameful!

Honda are terrible at repairing their vehicles for used cars “beware they can replace a secret computer on their cars and changed their information between yours and the used products. So they would need to use a new computer for 2019 and older SUV.

A few years back on a cold February night, I was driving home as usual. I soon noticed a spark from the hood and realized that I should pull over. It took just about all my might to pull the car over into a parking lot. As soon as I exited the vehicle, I saw flames shooting out from the hood. I stood on the side of the road shocked at what I was seeing. Everything in my car was ruined - my workbag, a store return in my trunk and even my 1-year old sons car seat melted. We were at a loss on what to do next and did the normal procedure of calling our car insurance.The initial inspection to see if it was a fire due to our negligence was done and a check for the value of the car was received. It would cost $7,000 to see the exact cause of the fire, which would have been at our expense and almost the whole value of the lost vehicle. Our precious Accord was our only vehicle and paying for rental cars was getting too expensive, so we decided we couldnt do the inspection and wanted to have this nightmare over with, only to be haunted by it later on. Our son is 4 now and we received a letter in the mail indicating a recall on our car to fix a defective power steering hose that can leak fluid and catch on fire. If you recall, I had to use all my might to pull the car over, which I assume that the power steering hose having a leak is very possible to be the cause of the fire.We have contacted Hondas recall department and Walter was assigned to our case. Regardless of what happened (me almost being in the car while it was on fire), the car no longer exists so therefore, Honda doesnt care. Interesting enough in the same month, 3 years later, we passed a newer model Accord in almost the exact location with its hood on fire. And yet there is still only 1 reported car fire due to the recall. I honestly doubt thats the case and that there are many other victims. I am certainly angry!

Recently someone I know went to a Honda Dealership in Texas for a Honda recall regarding an airbag. He dropped off the car. Later the service department stated it was completely repaired and safe to drive as usual. While driving that week, without warning the airbag exploded into his face causing him to lose control. As a result of the accident he was injured. Honda has been informed and apparently wants to pay him to fix his car some place else. Of course he no longer trusts Honda. Has anyone else had an experience of a grossly negligent repair?