Please make sure you like the customers service from the Corporate Office. Let me give you the real tea on Honda Corporate. This place dont give a hoot nanny about customer service nor your car. I want everyone know that Ive had some great cars and however when I purchased my Acura 2014 RLX used still under Honda warranty at 47,000 and 27,000 miles. Nothing but trouble, and bigger trouble. Ive been working with the NCDS after I called the Honda Corp 3 times and couldnt get anywhere. I mean I was told I was assign a case manager by the name of Bryan and this guy call me 1 time when I called him 10 times. I also ask to speak with a manager and never got a call from, so I ask who was the district manager and I was told that was Michael and he would call me on a Monday from my call to them on Thursday and I never received his call. What a joke and at this point I give Honda customers service a Big F and the rating of the car a D-... I think they just show up to get a check and not to help people. So NCDS is helping me thank GOD only to now get a letter from Honda Corp stating that the noise is a normal sound from the car and after a Massive email went out that states they are aware that the RLX has a compressor issue that brings loud noises and its not normal. And today I received a letter from Leticia saying thats its a normal sound. What a great lie. And put the blame on Automax of ATLANTA where I purchased the car. Whatever its still under warranty.Please do your research and leave Honda alone. Some of the Honda cars may look great and some may get you to point A to point B however it a poor choice of a car... Real talk... When I purchase my car I had to go out of NC to find the RLX with the Advance package and the Kell Sound system and the nearest one what I was looking for was in Georgia outside of Atlanta. And it was called Automax of Atlanta...I purchased the car and had it delivered to my home in Charlotte and was so happy. Thats until 1 week after having the car it wouldnt start for several days. I TOOK IT TO THE ONLY ACURA DEALERSHIP WE HAVE AND THATS HENDRICK ACURA. They replace the battery under warranty and got it back and had it for 3 days and still wouldnt start some days. Took it back, they put a new starter in it under warranty and explained to them I still had some concerns and it was My AC AND HEAT noise along with loud noises from the rear end of the car. I took my car into service at least 6 times in 2 months. And the 1st time they didnt hear anything and the 3rd time they heard the noise in the ac compressor and replace the ac coolant line and told me that coolant was leaking and flowing out... Still dont hear the rear end car noise though.Got the car back and the noise was still there but not as loud. Took the car back and finally was told they can not fix it and Honda is working on it. I even have it on paper saying theres no fix and I received this letter. I hope that NCDS makes them repurchase all RLX and all Honda with compressor issue or whoever can authorize it. This just shows you arent nothing to these Honda makers.

I purchased a 2018 Honda Civic Hatchback in November of 2017. Navigation system has not worked correctly from the beginning and other electronic problems have arisen since. I gave them 8 attempts to fix it, with my car being in the shop a total of 67 days. I started the lemon law process and after the final attempt didnt work, I requested them to buy it back. They sent me a letter declining to do so because they tried to fix it in good faith. They offered me a one time $1500 cash settlement for my time and to keep me a happy customer.I refused and filed with the state for an arbitration hearing. At the hearing, they tried to say EVERYTHING I did could have caused my problems- had to replace my window from a rock and that new window might be causing an interference, using a Bluetooth headpiece separate from the car might cause an interference, having my phone in the car might be causing an interference, using music on a usb drive could have corrupted files and cause an issue. It was horrible. The arbitrator sided on my side and they were told how much they had to pay me back. They sent me a letter stating in order to repurchase it back, they needed several items of information. I faxed all the information requested over the same day. A week later, I get another letter requesting one piece of the information to be sent again like I hadnt already sent it. I overnighted the entire packet to them again.Then, I get a letter saying they are happy to comply and someone would be in touch, but when I dropped off the car, I owed THEM more than $6000 from prior debt I had. I refused and a gentleman called me to explain why, which made no sense. Then the very next day, I get another letter stating that was in fact exactly how much I owed them and I needed to contact the state if I had any further questions concerning it. The state rep said she even chuckled at that one because there was no way they were going to tell me that was correct since it wasnt what the arbitrator decided. During this time, I left a total of 4 voicemails for the Honda representative, and two emails. None of these messages were ever returned. Last week, I FINALLY received a letter stating they were going to comply with the request at the stated amount and someone would be in touch.The very next day on Friday, I was in meetings for a total of 4 hours. During that time, I missed 1 call from Hondas repurchasing vendor about scheduling a time on Monday to return the car. I called her back when I got home, and we scheduled for Monday. She verified everything I would need to bring and I asked if I would be receiving my check at this time. She stated there was no check included in my packet. I told her I did not trust honda enough to give back the car without them complying with ALL the decision. The next morning, I get a call from the same rep saying she has the check as it was overnighted to her for me. The same day, I get a nastygram in the mail from Honda stating they had tried to call me, and sent a letter and had proof that I had received it (the same letter I received that stated someone would be in touch regarding scheduling).The letter continued to state that honda had performed its due diligence in meeting the terms of compliance, but my participation was critical and they were requesting me to extend my full participation in this matter in order to complete the process. (All this because I didnt respond to 1 phone call until 4 hours later, when they have never responded to any of my contact attempts.) The car is scheduled to be picked up tomorrow and I cant get rid of it fast enough.The local dealership has been wonderful (surprisingly for a dealership) and I originally thought about getting another honda because of this reason, but my experience with the actual company has made me swear off Honda for the rest of my life. This was my first and last one and I will take EVERY opportunity to post copies of these stupid letters for others to be aware what this company is really like. I will be posting reviews anywhere possible to warn people NOT to buy a Honda for any reason! Any company that treats its customers with such disrespect is worthless.

I was a Honda owner for over 20 years and always liked Honda. Generally they are good cars, but if you do have an issue, the customer service is the absolute worst. I have proof of trying to call customer service many times with no return call. It’s impossible to get a number for someone “higher up”. So I tried emailing and again can prove that not one person would respond to my emails. My email got the automatic response that someone would be in touch within 48 business hours, but I never heard back from anyone from Honda, despite trying to call and email every 2 months. I finally gave up, bought a Mazda, and never looked back.

My parts are on critical back order for repairs for my brand new 2021 CRV. My car has been in the shop since October and Honda has yet to reimburse my car payment or call me back regarding a loaner!!!

I bought a Honda Dio in August 2011. The self-start of the vehicle stopped working within 15 days from the day of purchase. Following this, the horn, headlight dipper, and the indicators all stopped working. We had to take the vehicle to the service station several number of times. The Sudarshan Motors Service Station in Nagpur charged the battery 6-7 times and replaced it twice, yet the problem remains. The people at the service station are clueless and very rude. It is annoying to take the vehicle there and leave it for a couple of days.

I purchased a used Honda vehicle, 2014 model, in great condition. After paying 19K for this vehicle, after the first month of owning this vehicle the paint start peeling off the trunk door (Honda Odyssey), and around the door frames. After doing some research I found out that there was a defect with the paint used on Honda Odysseys for the year of my vehicle. Honda knew about this defect and so extended their warranty for 7 years, great. However, for those of us purchasing a vehicle used because we cant afford to purchase new, we dont find out about FACTORY DEFECTS until after the crap hits the fan. I called Hondas customer service line and was rejected, I asked to be sent to mediation. They told me I would hear back in 3-5 days but after a month I heard nothing. I called back, they told me I would hear back by the end of the day, nothing again. I called the following day and was told Id hear back, nothing AGAIN. Another week goes by and I call AGAIN, and finally reach somebody who tells me that I made the choice to buy used and out of warranty so Im out of luck, despite the now compromised frame and body of my vehicle, and the structural damage that will occur (hello safety concern when the frame of my vehicle rusts to ** because of a defect Honda knows about but doesnt care to handle). This customer service experience has been HORRIBLE, and what makes it worse is the Honda KNOWS they produced and mass sold a vehicle with faulty paint, and its those of us who have to purchased used, not able to afford new, who have to incur the further financial hit to try to fix this issue. Just over one month I had this car, meticulously taken care of, mint condition, not owner neglect, but rather Honda neglect, and this multimillion-dollar company refuses to fix the problem they created. Good one.

I bought a Honda City, which have 4 alloy wheels but I was surprise to see that the 5th wheel, which was kept in the back was an ordinary wheel. I immediately contacted the sales people but they said they cant do anything, as this has been provided by the company. Just imagine, in case of puncture, you will be driving a car with 3 alloy wheels and one ordinary wheel, which will create serious imbalance to the car thus violating/compromising the safety standards of the car. I am sure that Honda does not do this in any developed country like the US, Japan or countries in Europe.

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

Honda have good reputation for their vehicles and they last a long time if you keep them in good condition and make sure that you treat your vehicle well and maintain it. They do run well for the Honda vehicles and the company has been around a long time for the vehicles.

I love cruising on the highway and was looking for a powerful bike for this purpose. Honda is the most trusted two-wheeler brand anywhere in the world and I selected the CB1100EX after taking a test ride and going through reviews. Trust me, this is an amazing bike. The build quality is solid. Honda has used premium parts to make this motorcycle. I have commanded other cruise bikes but the happiness and satisfaction that I got from the CB1100EX were unparalleled. The riding posture is straight up. The seat is comfortable and spacious which reduces rider fatigue

I have 2004 Honda Accord and the clear coat is starting to peel and it looks awful. It looks like it has a disease. I went to local dealership in Kamloops, BC and they said it was too far outside the warranty period and they wont do anything and referred me to Honda Canada. I called them and they called the dealer and then told me the exact same thing. Honda does not stand behind their product. I was a fan of Honda but will reconsider buying another one. Toyota is being held responsible for their paint problems so why not Honda. Very dissatisfied. Honda Customer relations also got very snotty with me which I didnt appreciate. I made sure I was calm and was not aggressive or assertive and she was still a bag when I was asking why Honda would not stand behind their product. Doesnt pay to be nice! May be a $5,000 paint job to even look presentable if we want to sell.

I wish to state that I bought City but since its purchase, I have complained in your City while transferring gear. There is noise coming out and Honda people dont admit they have problem and have lot of excuses. Even distributor agreed theres a problem. I took the car to Honda South. I am not satisfied. I have tried to email but theres a problem with their email as well.

Honda dealership is great. But when it comes to the actual corporation they have no value for the customer. I got a 2016 Honda Civic fully equipped and I took my brother as well and got the same car as me, so technically we bought two at the same time and within the 3rd month my car started to get system errors, brake system problem, abs system problem, anti-lock braking system problem, tire pressure monitor system problem and much more. I took in the shop I would say 7 - 8 times and was at the shop of total of 35 days at the shop and the problem was still there. So I called Honda corporation and made a claim. The gentlemen that took my case did not call me back or anything. So I got an Attorney because I didnt know what else to do. I was missing work, couldnt take my son to school. Its been almost 7 months and Honda still giving a hard time.I trade in my previous car. I was down $4,000 and I was fine with it because I thought I was getting a better car. Till today with downpayment and car payments Ive put close to $10,000 and Honda is just trying to give me $4,000 back. This was my first new car and gave me the worse first car experience. So if you get a car from Honda just make sure its not a lemon because I assure you they wont treat you the same way as if you where a new customer. I would never get a Honda car ever again.

Im angry about the clear coat peeling off my car. This is not Normal wear and tear or all cars would have this problem! I park my car in the garage but the clear coat was still damaged. I believe that Honda should cover this defect!!!

I really love Honda but from now on I will not buy this brand anymore after they denied my complaint about the rusted I have on my two years old car with only 20000 miles in it. I have to fix it at the body shop with my own cost. The Honda technician blame on the accident reported that may cause the paint scraped off. But accident report did not really tell what kind of accident. So I took the car to body shop and they told me the problem start at the door seal have a hole right at the rust is. It cost me only $150 to fix the problems. Honda technician smart enough get my tiny problem fix instead denied it. You guys losing one customer and this message will passing on to other.

We were denied warranty coverage by Honda America since they claim we did not follow the correct procedures for towing as outlined in the manual. I followed the procedures each day we traveled but they still denied coverage. Has anyone else suffered this injustice? Consequences - we are out of pocket $ 6,400. The dealer in New Orleans that did the work is Premier Honda.

I received Honda Vezel yesterday from Japan. Model is 2015 and June manufactured. Chassis number ** can identify manufacturing date online. Everything was intact and in working condition. But as soon I start driving the car, the hybrid car switches on the engine but the engine sound is too high. I thought Vezels normally have the same engine noise like an aeroplane jet but when I happened to compare with other Honda Vezels, I found there is some fault due to which the engine noise is so loud and clicks - heard Trr Trr.In no way, I could accept this problem in the brand new car I purchased from Japan - just 4 km driven. I want my car tested and rectified. In no way I had spent this much money to get frustration and so much tension, my head aches since last night. Please spread this complaint as much as possible. Hopefully, Honda will react to solve my problem locally through their local Honda company assembling vehicles in Pakistan.

I purchased a new, 2022 Honda Ridgeline Black Edition just a little over two weeks ago. When my vehicle was less than two weeks old, with under 500kms it began throwing warning lights. The awd stopped working and my heater shut down entirely (in minus 30 weather). I was getting a total of eight different warning lights and I couldnt move my electric seats to be able to drive safely. Once I got my vehicle home it would no longer start. I figured no big deal, my vehicle hasnt even gone through its first tank of gas, Honda has a great reputation and will take care of me. I have never been so wrong about a manufacturer and have never felt so unappreciated as a customer. It took days to even get my vehicle towed. Ive now spent the past five days on the phone talking with over a dozen different people. Every person I spoke with said it was a different department or persons responsibility. Literally just passing the buck back and forth between Honda Customer Relations, Honda Roadside Assistance and the dealership. I even had my call dropped at one point. After being juggled around for days I finally demanded to speak to a supervisor at Honda Customer Relations. Customer relations told me that supervisors dont speak on the phone with customers. I thought I must have misheard what I was being told. I can buy a forty dollar watch from China and get a supervisor on the phone but not for a new vehicle? I spent 60k on a vehicle two weeks ago (though I havent actually been able to drive it for nearly half the duration of ownership) and Honda Canada doesnt even value me enough as a customer to allow me to speak to someone above the person answering the phone. I was told the only way I would be able to speak to a supervisor is if I was injured or if my vehicle injured someone else. Theyre lucky that I was able to pilot my heater less vehicle from a near laying position back to my house without injuring someone. I however, was not so lucky, as apparently an accident is the only way that you rate high enough to speak to someone with an answer other than we dont take care of that or its someone elses responsibility. Thats what it ultimately comes down to...caring. Honda obviously no longer cares if its customers are safe or remotely satisfied. My vehicle is sitting at the dealership 170kms away from my home, after it broke down due to no fault of my own. Not my fault but my problem. Hondas suggestion was either rent a vehicle on my dollar or talk to my insurance company about getting a rental. Honda Canada, as you have made blatantly clear at this point, your (technically my, though I dont actually have possession) malfunctioning, unsafe vehicle has become solely my problem after I signed on the dotted line. I however, will never buy another Honda and I will let everyone who will hear it know that Honda no longer stands behind their product and definitely not their customer. This has been unequivocally the worst buying experience Ive had to date. Im sitting here in utter disbelief, sick to my stomach trying to figure out how to get my new vehicle back home. I recommend that if youre shopping for a new vehicle that you dont just assume that Honda still stands for reliability and customer service as I had. Look into the customer complaints, class action lawsuits and youll likely figure out that Honda has adopted the money first, customer last stance that so many manufacturers are moving towards. Let my expensive mistake guide you away from a company that no longer embodies what used to be synonymous with Honda...Trust. Youll pay the Honda premium, theyll pocket your dollars, take your trust, crumple it up and toss it along side you into the trash. I may not speak for all your customers but I think all those youve tossed aside would agree...We arent asking for better.. were demanding it!

I purchased a 2017 Honda Ridgeline truck. I live on a small ranch located 3 miles off the paved road. At 23,000 miles, my check engine light came on indicating a problem with my emissions system. I was told that the emissions canister under the truck was filled with dust and dirt (from my road) and that it would cost me $700 to repair this problem. I was told that this same problem would come back every 15K to 20K miles. The service manager told me that the truck was never designed for dirt road, but rather it was a city truck. I immediately drove to the Toyota dealer and traded in the truck for something more reliable. Buyer Beware, this little detail does not appear in the Honda literature.

Honda allowed car rentals for the driver side airbag recall due to exploding metal fragments injuring and killing individuals. It states in the recall that it can do that to the driver and others in the cab. Honda will not allow car rentals for the passenger side airbags and tell you just to not seat in the passenger seat. It has been asked of Honda if there was a chance that it might deploy if hit in front of car. No answer. I then ask American Honda Customer Service to send me something in writing that it will not deploy and I am not gambling with hurting myself or others in the back seat. They will not.I called Russell Honda in North Little Rock, AR and I am told that they could not sign anything either because he was not sure or that it could be possible that the sensor could be signaled. Then you start the customer service case manager and they put you to the fast track and never hear from them again and no answers. So I am to gamble and drive my vehicle until that part comes in and cross my fingers. I am not a good gambler. So Honda I believe needs to stand up and be responsible and allow for loaner cars until they fix this problem.

The 2021 Honda Recon 250 is a little late to the party with Honda delaying its announcement until March 2nd, 2021 whereas the rest of the 2021 ATV model lineup was announced back in June of 2020. With refreshed styling, Honda’s smallest, most maneuverable multipurpose ATV is a bigger value than ever for 2021. Updates to the fenders, front grille and headlights give the FourTrax Recon a classy new look, while the reliable, efficient, air-cooled 229cc engine has ample power and torque. A swingarm system and single shock handle rear-suspension duties, and cargo can be hauled on steel front and rear racks. Available in both manual foot-shift and ESP® push-button shift versions, the Recon is ready for hard work or fun trail rides.

I just leased a 2016 Honda Civic LX (Cosmic Metallic Blue) in November of 2016. I did not realize what a bad paint job this car had until the first snowfall. Fast forward to around January when the first snow fell in NYC, I drove to the nearest Walgreens to purchase a couple of things and the bright lights of the parking lot exposed at least 20-30 scratches ALL over the hood. Then with the next snowfall, more scratches on the roof of the car, the trunk and the side doors! This has NEVER happened to any of the cars Id previously owned, both new and pre-owned. Before this Civic, I had a 2013 Honda Accord that did not have this problem AT ALL throughout the duration of my lease. I REALLY wanted to like this Civic because of its new look but now with the amount of scratches on the car, it doesnt even look like I bought it 0 miles off the lot. I went back to the dealership (Millennium Honda in Hempstead, NY) to see if they could do anything for me, but of course, they refused any service, not taking blame for this botched paint job. All they offered was something to benefit them which is to trade in this 2016 Civic for another 2017 Civic with $4,000 up front. WHY would I do that when the paint job is just bad and NOT my fault at all. I really dont know what else to do with this car and would appreciate if Honda took responsibility for this failed paint job. I took it to a shop and the guy said that the paint on my car was SUPER THIN and thats why it came off so easily. Im pretty sure I got a car with a defective paint job. All Im asking is for Honda to step up and take responsibility for it, and theyll have a life-long customer; if not, the next car I finance or lease will NOT be with Honda.

I recently took my 2012 Fit into the Honda dealership as the air conditioning wasnt working and it was making a hissing noise. It turns out that there is corrosion between the compressor and the hose that connects to it. It will cost me over $1,000 to repair. How does a 4 year old car that is kept in a garage at home and in covered parking in the day get corrosion under the hood? One of the reasons I bought a new car at the time of purchase was so I would not have costly repairs anytime soon. Now I am looking at a $1,000 repair for something that in my opinion shouldnt happen in a car of this age.

If theres a prize for worst customer service it would be exclusively reserved to Honda Canada, they wont even bother investigating your complaint, never give a feedback, never care for a frustrated customer.

I made an appointment to have an airbag recall inspection done at Brown Honda Service in Toledo, Ohio. I arrived and was then informed that it would take 1 1/2 hours to look at the airbag. It was just an inspection, not a replacement. That is entirely too long for this to take. They should have informed me of the time when I called to make the appointment. I left very unhappy about the lack of customer service. The tech did call to suggest he come and pick up the car, but I was not going to give up my entire Saturday for this.

Honda refuses to admit the Civics are flawed. The 08 Civic I own has so many they had 2 recalls. The tire constantly wears out unevenly. The condenser is letting rocks hit it making holes so it needs to be replaced. The A/C only works when it wants to! But it only quits on the hottest days! When I take it to the mechanic it works fine! It needs to be not working when I take it in, but, who knows where Ill be when that happens. Im usually in another city. Honda needs to do right and admit it made a bad car!

The car is great. Gets good gas, had nice interior performance, and the price was great for it being new. The inside is very comfortable and everything is in good reach of the driver by in the steering wheel. The car had a great safety rating, it has great resell values and the car is safe for my family as well. Have purchased Hondas before and they are very dependable cars with a good reputation. This is a car Ive been waiting to get it. This car holds its value. It also has airbags for both driver and passenger. The design is fresh and it has a awesome paint. Had Sirius radio and I can integrate my cell to connect with my sound system. The sound systems is Bose, has sunroof that I can open without having the sun directly on my head, the dimension of the size tires make for superior control in bad weather, comes with factory tinted windows, has high seats that are very comfortable and the car is able to seat 5 grown-ups. Love the car. The style is what I like in a mid-size vehicle. However, I have to take it to the dealer for certain tools to work on it.

Dealer says not willing to help due to miles and age?? Since when are Honda’s good for 138,000 miles? That not what I bought it for. I expected at least 200K. I thought they stood for reliability, durability, longevity. Clearly they don’t believe in their own product. We’re Done never another one. Nor can I in good conscience recommend them or their vehicle!!!

I purchased a new 2020 Honda Talon from Nash Motorsport, Mesa, AZ. I purchased the pre-paid service contract and extended warranty. I live in Mesa, Arizona and the vehicle has been ridden in AZ and once in Southern CA. The vehicle has never been in snow, sand dunes or extensive mud. Most of the driving is typical to the Box Canyon area in AZ or Queen Valley; sand roads and routes. Very rarely has LOW gear ever been used except for a few steep hills.The transmission would not stay in gear during a hill climb and I turned it into Dealer for service immediately not to cause more damage in November. The vehicle is still there. The warranty customer support is horrible to deal with and no escalation process except open claim. They call you back with same answer. NO escalation process. Honda has out right lied and said the vehicle was driven in a way it was not and the damage was caused by switching back and forth between low and high. This is an out right lie.

I have had two Accords, love them. No problem with them. Also, owned an Altima, has problem with the front strut. I am getting a new car and I would LOVE to get a new Accord; however, I am waiting for the 201 Nissan Altima because I live in a state that snows and the Altima will be offered with AWD. Honda quit keeping the AWD for Acuras, put them in the Accord and I bet you increase your sales. And yes, AWD is superior to FWD in the snow and ice.

2009 Honda Odyssey purchased out right. From the very first day this van pulled slightly to the left and would on regular occasions pop the steering wheel right out of my hands. I took it to the dealer so many times I lost count. I even had it reported to the general manager for doing a service test drive on the van. They’re claiming nothing was wrong. Yet this would happen out of the blue and catch me off guard. I felt very unsafe in this van and they would not trade it or swap it out. I now wonder if I had financed it if they would have paid better attention. The consequences were I got fed up with Saratoga Honda messing me around. The van spent more time there than in my possession, so I traded it for a Hyundai and have had zero issues. In fact the service department in Queensbury, NY is far better than Honda in Saratoga. More polite more knowledgeable of their product and they treat me like a human being not an empty-headed female which is the way I felt I was being treated in Saratoga. No more business from me. I take my money elsewhere.

In May 2008, I purchased a 2003 Honda Accord from the dealership in Leesburg, Florida. Supposedly, it had a certified inspection (I have a sticker anyway). I paid for an extended warranty on the electrical system. Within a week the TCS icon lit up on the dash. I called the said dealership and they told me to bring the car in, which I did. The warning light went off en route. I was told by a service person that they could only check into the problem when the light was on. When I had had enough and demanded they at least try to look into the problem, they informed me that the warranty had expired. I went to Pep Boys and guess what? They identified the problem without the icon being illuminated. So, I had to pay $1,800 out of pocket. I chose Pep Boys to get my business rather than the dealership. Recently, my A/C died. Simultaneously, my CD and radio stopped working and the audio unit’s lights went dark. It turns out a $1,200 part, a faulty electrical board that needs replacing. Again, I appealed to the staff at the dealership. The general manager was rude. He said they didnt have to notify me of service bulletins and that Honda was responsible for notifying me of any recalls. I have since found out that this make and model also has transmission problems, so Im just waiting for that shoe to drop. Never ever trust a company because of its word-of-mouth reputation. Honda has put out some clunkers and their Leesburg dealership - boy, I want to name names - doesnt give a damn. P.S.: I maintain my vehicle regularly and it has fewer than 62,000 miles on it.

When driving on the interstate, my check engine light started flashing. I continued driving to get off the highest and since there was no noise or any change in performance, I assumed it would have been fine. Two minutes later, my car (07 Accord V6) shut itself off. I had it towed to an independent garage where I was told a spark plug had somehow came loose, fell through the cylinder, and exploded inside my engine. Now Im trying to decide what makes the most sense for a repair, to replace the engine or take apart the head and replace that and hope the ganging ring need to be replaced anyway. Good job, Honda for keeping such a reliable name. Out of all the people I have talked to, nobody has seen this happen.

Extremely reliable. The car has had no breakdowns near home or while traveling cross country. It is fun to drive and has plenty of acceleration. There is also plenty of passenger room, the suspension seems durable and visually the car looks aerodynamic and cuts through the wind with little resistance and air turbulence.

I brought my leased HRV -- 21,000 miles and under warranty—into Ocean Honda, Ventura, CA. The airbag light had come on. I was told it was rodent damage. The repair is not covered under warranty and the charge is $2,200! This is exploitation! A simple google search shows that since Honda and Toyota changed to soy-based materials, rodent damage has increased exponentially. Honda is not standing by their manufacturing decisions. I did not make the choice of materials to protect the very critical electrical system, Honda did. I feel so taken advantage of; I dont feel as if I can trust Honda ever again. Honda put out a statement that their solution is the rodent tape - ha! I called to see about buying a roll and the charge from Honda is $79! And how am I, an elderly person, going to wrap the car’s electrical wiring myself! That is outrageous. Not only is Honda not fixing the problem under warranty but is charging me outrageous prices to repair and prevent further problems. This is simply not acceptable when consumers have other choices in the market. I will not be silent about this issue and I hope others who find themselves in this position also voice their experiences and frustration. Honda was once considered a prestigious car maker. This is oh so disappointing and frustrating. If I could afford this expense, I would have a larger car and purchased, not leased. This is something like 10 lease payment for me to repair, no fault of my own. I live in a suburb, not out in the rural countryside. This is exploitative to say the least. Honda needs to step up and stand behind their product.

Went in just for a recall on airbag and when I went to pick it up, the car was on so not until I arrived at a store and stopped, then car would not turn on. I waited a bit, turned on. Went back to dealer and they said it was the battery which it wasnt. Now its the starter. The dealer say they didnt do anything but what a coincidence. They asked if I wanted to have car diagnosed.

Leasing 2014 Honda Accord Sport. Less than 36 mos, under 17K miles and the paint is peeling around the rear window. Honda says that is NOT covered under their warranty. Honda has a long history of paint peeling all over their cars and, actually, had a class action suit against them for earlier cars (up to 2013, figures). Paint should not be peeling like this.

I experienced the worst customer skills ever. I thought one of the sales representative was going to hit me. Honestly, how do you have people like that work for you? It doesnt stop here. I want to speak to someone besides writing a review. I asked for clarity about a promo but instead, the cops were almost called. I am disgusted with Honda (2541 E. Tremont Ave.) right now. The worst experience ever!

I just received my 2018 Honda Accord a week ago, drove the car 300 miles and transmission needs to be replaced. Honda corporate wont give me a new car and gave me a bunch of lame excuses. I paid $35000 for a brand new car and dont want a car that is already messed up! Local dealership agrees with me but they are not the decision makers but I have been told by others that the dealership could make this decision and do the right thing for the customer. This is my second Honda car but will certainly be the last one! I will take to every social media site possible to express my extreme displeasure as well as the local TV stations.

Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.

I took my Honda to a dealership to show them the paint coming off my car. They referred me to Honda C/S. I filed a claim and they told me someone would respond in two days. That was over a week ago. I talked to Mgr. Paul ** in Gainesville, FL and Im still waiting for an answer. The paint is stripping off the hood, roof & fenders. They are calling it Clearcoat. It is only 8 yrs old not 20 yrs old. This is unacceptable.

I bought a 2017 CRV EX. We installed our car seat in the middle back row of the car. The car seat belt buckle and passenger belt buckle were switched, making it unsafe and difficult for the passenger to put on their seat belt. This is surprising to me because I dont think this is a small mistake. Its a safety issue. I called the dealer, Ralph Schomp Honda in Highlands Ranch, where we bought the car, and I was advised to bring it in for a half day inspection. This is already a hassle, to add to that, the dealer also charges $22/day for a loaner car. I feel like I am being hassled for a big mistake that Honda has made. This just doesnt feel right. This is a brand new 2017 car.I called America Honda and I was told that no one has complained about this. I Googled it and there are others that have complained about this situation. America Honda advised me to bring it into the dealership. Overall, I love the car but I am very disappointed about this big safety mistake from Honda and they are not being proactive to fix the issue. I called American Honda several times and they told me that they cant fix the issue at this time and have done everything according to federal safety regulations. I am very disappointed with American Honda.

Goes fast, handles well, great torque and breaking. Excellent handling. Did I mention its fast? Doesnt like to go slow, at low speeds gets kinda jerky. Tons of parts available to dress them up. I highly recommend this brand.

Having owned seven Camrys, I chose the HR-V for its size and parking ability. With one glaring exception, the HR-V is everything and more than I expected. It rides well, is comfortable (I added good sheep-skin seat covers) and gets good mileage. Everything is accessible and well thought-out EXCEPT the horns. The horns are weak and sound like a childs toy with its tinny Beep, Beep. To replace them you must remove the front bumper/grill and bolt on new ones. Not cheap.

I just purchased my Honda Accord from Hillside Honda and I was screwed. They took my deposit money first and start to play with my head about the monthly payment like if I put more money down, my monthly payment will be less. They told me that I will get six years warranty and I dont have to pay anything but they also charged me for that. My salesman was Mr. Rana ** I will never ever go to Hillside Honda and wont recommend anyone to go there.

I am so disgusted with Honda. I filed a complaint with Cal OSHA and the Better Business Bureau. 2008 CRV Locks are messed up. They recalled just the drivers side door lock (only 1 that worked). 1 stays unlocked 27/7 and 1 stays locked passenger side. They refuse to help me in any way shape or form. I am disabled, live off 900 a month and was quoted 450.00 per door for a 50.00 part. I am raising an 8 year old and have a special needs granddaughter THESE FLIPPIN DOORS ARE UNSAFE. I called an attorney friend and is going to send them a letter seeking legal action. NOT HELPFUL. I WILL NOT OWN ANOTHER HONDA. Which I have owned since I was 16. NO MORE SCAMMERS.

I own the Touring version of the 2005 Honda Odyssey. The vehicle was purchased new. In the fall of 2008 the passenger-side sliding door was registering as being open. The dash light came on & the steady alarm that goes off would stay on while I was driving.I could de-activate the alarm by sliding the doors control button to a manual setting.However, the dash light would keep warning me bybinging) that the door was open.The motor would engage briefly while & the door would actually move while I was driving! I was unaware at the time that the doors bad connection was also draining my battery.Took it in 12/08 to a dealership.Was told the motor & latch had to be replaced along with the battery to the tune of $691.Done.Late in 2010 the other sliding door (passenger side) started doing the same thing.My battery died repeatedly & at 1 point was replaced.Took it to another dealership & they found the exact same door problem as the previous incident.Motor & latch had to be replaced on THAT door for $945. Done.At present (8/3/11) the driver side sliding door is broken AGAIN!If I replace it AGAIN it will be the THIRD door on that sidesince owning the vehicle. Called Honda HQ. Gentleman was pleasant but had a most difficult time comprehending the problem.Even asked me if I was sure that it was that door.I had to explain to him how the dashboard features are pretty specific as to which door (or tire, for that matter) is acting up.Unbelievable!Bottom line,since nothing is under warranty, Honda has no problem with me putting out another $1,000 to replace the door . . again.The only thing I garnered from the phone call was a case file number!They will not acknowledge that this is obviously a problem that should NOT be recurring like this & they shoud share some responsibility in the cost.I have also been blessed with run-flat tires on this model which I have had to replace several times at $1200/4 tires.I am sorely disappointed in what I thought was a reputable company that would stand behind its product.I will be selling the vehicle & will never set foot in a Honda dealership again.

Finally was able to get this horrendous situation rectified but I had to take the car to another Honda dealer to do so. Scott Honda, in West Chester PA, was able to quickly diagnose that there was a faulty bearing in the transmission and as such ended up replacing the transmission. ROBERTS HONDA had thr car for 3 weeks and did not diagnose the problem and they gave it back to me with it still making the noise loud and clear. Very good experience with Scott Honds though. Theyre team is very knowledgable, organized and customer service oriented. Only time will tell how well this car holds up but either way Scott Honda definitely has a fan in me!

I purchased a brand new 2014 Honda Civic Ex this year. It now has 20,000 km on it and lets just say dont believe what you read when Honda tells you youll get exceptional fuel mileage. I dont even get good mileage. On average my fuel light comes on before it even hits 350 km. Right now my tank is sitting at 1/8 and theres 286 km on it. Ill be lucky if I hit 350 km. Ive contacted honda multiple times and no help whatsoever. I purchased this vehicle for fuel mileage as I had a Chevy Tahoe prior to. I got better mileage on my truck than I do this car. I will never purchase another honda ever again. I am trying to get rid of this one now and very displeased with how Honda has treated the whole situation.

I wrote a complaint before about an issue I had with the Honda dealer as they did not fix a defect in my drivers side seat belt. I emailed the problem to the manager of this dealership, and he offered to replace the part that did not work. After a week they fixed the problem. This manager, Steve, has always been quite efficient in dealing with issues in the past also.

I plan to buy out a lease and was informed by the dealer that Honda Canada requires a safety inspection and I have to pay for the inspection. My question is why the customer is responsible to pay. I think Honda Canada is the party who are suppose to make sure the vehicle is safe when selling to people. I called Honda Canada. The representative did not have a good reason except saying repeated that the dealer has advised me correctly and it is in the contract. I describe the representative acted somewhat professional, but definitely not friendly.

I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.

I own a 2010 Honda Accord coupe EX. This is now the second time the rear driver side quarter panel has cracked. My assumption is because of the quality of the rear quarter panel, material of it, and the cold weather. Both times the quarter panel has cracked, it has started out about an inch and then grew to four or five inches. Same spot both times. The first instance the entire quarter panel was replaced by a Honda dealer. Im now waiting on my insurance company to determine if this was a defect in the repair. I think Honda needs to take ownership as this has to be a common problem with these model Accords. I find it hard to believe that this is now the second quarter panel and has cracked in the same spot again. Seems like a defect and a recall needed from Honda.

Bronx Honda refused to perform services due to a poor evaluation - Two years ago, I had some service work done and I was not happy so I gave Bronx Honda a poor evaluation. Yesterday, I went in for services and the service manager refused to service my vehicle because of my evaluation. I dont understand why we are asked for a survey of the dealers performance and then if the dealer is not happy with our suggestion, they can refuse services. Why own a Honda if the local dealer is not going to service your vehicle? I was also told that recall work cannot be refused, but they did refuse to perform my recall work. They also made me order and pay for the part, then refused services.

They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.

We were looking at vehicles to replace 2 we had. We have both retired and really dont need 2 cars. I had purchased a Spyder Eclipse 4 yrs ago which I had hated 1 hr past taking it home and a Nissan. The Honda dealership we were familiar with I had test drove cars there before. We went there after we got a online sale price. They were wonderful to deal with. Answered all our questions. Took both cars as trade-ins. Explained all the bells and whistles of the car to us. I love that it is 4 wheel drive-a crossover from a SUV. The back seats fold down completely. The back doors blend in giving the car an awesome look plus it has the wiper in the back window, cameras in the back and on the right to turn.

I own a 2011 Honda Accord of which I bought brand new in May of this year. Within three days of buying, I turned on the A/C and it wouldnt work. I took it in and they said that it wasnt plugged in from the factory. The funny thing is that I had the checklist from the factory and the A/C was signed off as working. Hmm! The second incident was when the car had about 3,000 miles and the check engine light came on. I took it in and they said that my O2 sensor was bad and they needed to replace it. Upon switching out the O2 sensor, they realized that the VTEC solenoid had a leak and it was leaking oil over the O2 sensors destroying it. They then replaced them both.My Honda now has about 10,000 miles and the A/C quit working again within the past two weeks. I took it in today and they told me that a small rock must have flown through my grill puncturing my A/C condenser and all of the freon leaked out. Now, I need multiple parts replaced. The cost is about $960 and it is not covered by the warranty. The serviceman told my husband that he sees this happening a lot. It is so frustrating to purchase a Honda that is supposed to be one of the most reliable cars and it is constantly failing. I am afraid to pay the grand to fix it only to have it possibly happen again. I think that I have counted eight times that it has been in/out of the shop to either be assessed or fixed. I am so done with Hondas!

I have a new Honda Accord 2.0 VTI-L purchased in Aug. 2011. Until now, May 2012, mileage is 1,5000 km plus. I found the car key remote control button (unlock button) paint has peeled off. My car had maintenance in Honda service center already 4 times. I have made feedback to Honda customer service center my problem. They gave me the answer its under wear and tear. Im dissatisfied as this answer for me due to the car being just half year.

Jason of Brooklyn, NY your Crosstour is not the only one with water leaking under the trunk flooding out the NAV control unit. The first time my 2012 flooded the car was at the dealer for a month. Honda also has a policy to rent you a loaner after so many hours it is in the shop. My NAV unit was emitting fumes inside the car with a horrible odour like the perfume used in portable outhouses. The 3rd time it happened I ended up spending the night in ER because my oxygen level was depleted.An owner from Massachusetts drove his 2012 to New Brunswick, a 9-hour drive. When he went out the next day the NAV Unit was melted, glove box and passenger floor carpeting were burnt. Honda refused to remedy the situation for him. Sudden Deceleration is also another serious issue with the V-6. TSB 13-031 is to fix it reactively. Problem is you could be a piece of charcoal from a rear-end collision because your brake lights do not come on to warn traffic behind you when your car slows down to 15 km per hour.My shop manager blamed us that we were misapplying the brake pedal. This is outright negligence and should be a recall issue. Then we have the VCM, Valve Cylinder Management system fouling the spark plugs when it goes from 6 - 4 - 3 cylinders to save fuel. It must also carbon the piston rings because the motors start burning oil. Mine had motor oil leaking unto the front bank exhaust manifold and my favoured Honda Shop Manager denied it was leaking. The Acura Dealer confirmed it was. At 17 thousand km there was a puddle of oil on the driveway when the Bailiff took the car. Honda refused to remedy the situation after 5 letters so I stopped payments. I asked for a low mileage Ridgeline truck because they do not have VCM on the V-6 and a lesser model without the NAV unit. In Ontario we have OMVIC whom I will file a complaint with.

I love Honda. Both of our cars are made by Honda (a CR-V and a Civic). Theyre reliable, comfortable, convenient, and enjoyable to drive. We usually drive the CR-V when we go on long trips and its nice to be able to fit my wife and I, two dogs and all the luggage plus my acoustic guitar on most trips. My favorites are the Bluetooth connectivity for my music, the seat warmers and the back up camera. The Bluetooth connection is great for just hopping in the car and having the music pick up from where I was listening to it last (which Im doing constantly) and it sounds pretty great! The seat warmers are wonderful because Im always cold, especially when my wife is driving as she likes to turn the car into an icicle on wheels. And Im short so the backup cam can see areas I cant on my own or with the mirrors. I personally wouldnt enjoy driving something much bigger but as we travel a lot with two dogs and a bunch of stuff, a little bit more cargo space would be really helpful. We dont stack things in the back to the point where they are piling over the seats or we are unable to see out of the rear view window.

I have owned Honda cars for over 28 years and have been very happy with them but I feel a need to mention one concern I have with Honda cars - the body frame. I admit that I hold onto your vehicle for a long time since they perform so well but each time I have had to replace my car, it is due to the body frame rusting out, never the engine. It is frustrating to have the engine performing like a champ but the body giving out.

I bought a 2016 Honda Civic for its reliability, that didnt happen as planned. Within 4 months I had the factory radio swapped out and the problem returned. It will randomly beep and the dash would go blank. Now today I picked up the car after the service rep told me they have updated the car software and the radio unit as well. I asked them if they had tested it because usually problems occur after driving the car he stated they tested it for 2 hrs which turned out to be a lie. When I got the car today I was nearly killed because as soon as I drove off the lot the Vehicle Stability System light came on and the car started to decelerate as it thought it was losing traction. Then within seconds the brake system failure light came on, immediately the brakes began vibrating and I was unable to operate them while approaching a red light, ran the red light with no choice and then power steering system problem light came on. Then the steering wheel locked up. So basically within 5 min off the lot my car was in motion and inoperable and not responding. Eventually the brakes came back after constantly hitting them but almost hit another vehicle in lot due to this issue. Biggest part of this complaint is that when I went back in the no one at the dealership took ownership of the problem and insisted they have done nothing wrong. Well obviously something has happened. They took the vehicle in and within 2 hrs called me back saying they fixed the issue, so I asked what the problem was and they stated that they do not know what the issue was but it is fixed. I am like how do you fix a problem that you do not even know. I asked service manager, who would be responsible if something happened to me or the car, he said he was not in a position to say anything or take financial responsibility. If they cant even trust their money on this car then how can I put my life in danger in this car.

I ride a Honda 1982 cb900f super sport and I love it. If I was going to purchase a new bike, it will be a Honda because they have the top of everything. Thanks Honda. It’s not hard to get a bike. Just hard to find a good bike. With Honda the door is open and all you have to do is give them a call. No worries????

The Honda 2013 CRV Nav system is totally unsafe and dangerous. I have contacted Honda many times and always receive a Who Cares attitude. The system was sold by Honda but they could care less. Never buy a Honda and expect any quality or concerns for keeping a brand new system operable. Honda has absolutely no sense of responsibility for the product as soon as it is sold even during the first part of warranty. THINK BETTER AND NEVER BUY A HONDA!

I have a 1999 Honda Accord EX V6 4-door. I had the transmission worked on several times and rebuilt the last time, at a cost of $1,400. It only lasted just over a year and is slipping and changing rough again. I looked on the internet to find out that there are hundreds of Hondas with the same problem .Honda is responsible for this problem and needs to make it right ASAP.

Braking problem... There was a sudden problem in the front braking of CBR250R vehicle number: **** chassis number: **** and Engine number: ****. The mechanics of Todi Honda situated in Kolkata say that the pistons and some other parts of the disc brakes are not working and hence needs to be replaced. There is no availability of spare parts here. My vehicle is under their hands from 16th November 2011 and still there is no solution to it. I am facing a lot of problems without my vehicle. I would kindly request you to solve this problem as soon as possible.

When I bought my 05 Honda Accord Hybrid, I was told the hybrid battery would last to 150,000 to 200,000 miles. At 81,000, just after the warranty expired, the check engine & IMA (hybrid battery) light came on. I paid $300 for a software upgrade at the time & was assured by Honda Customer Service that they would stand by their product. Over the next couple of years, the lights came on periodically and Ive had to pay for additional software upgrades. The last time it happened, the lights came on again less than 30 days later.Now Honda is saying the battery is bad and needs to be replaced, at my expense. I have called several dealers and gotten estimates ranging from $2,700 to $5,700 (for parts only). When I purchased this car, I was told the battery would cost $2,000 or less. Now Im stuck with a car that will not pass a state safety inspection without paying several thousand dollars for a replacement battery. On top of it, the car has NEVER gotten the mileage Honda claimed it would get. In fact, it gets WORSE mileage than my last Honda Accord.

I bought a second hand car from Honda in May last year (2017). This would be my first ever time buying a car. Everything went fine within the sales and I loved this car, which was a Holden Cruze 2014. I didnt have enough money saved and I did not have my apprenticeship long to afford it so I opted for the finance and was told everything about finance through my sales rep. The finance seemed good my circumstance and I went through with it. The finance women I spoke to was Ellie **. I stated my terms to her about the whole thing. She told me it would be a 5 year contract with 1 year fixed. After the 1 year fixed was up I could pay it all out with no interest or added fees. It seemed perfect for me and she went through it a couple of times to me. I felt it was perfect and she was in my corner for the finance.Something seemed fishy after I noticed I had no car user manual in the car. I called them up a lot and even visited. I never got any word back on the whereabouts of my car manual. Not until Monday (25th March, 2018). I called up again and spoke to a Michael. He followed everything up and ended up ordering me a new book. I then called up my finance, Skyline Car Finance about how much was owing and when my 1 year fixed would end. Thats where it went bad because they told me it was a 5 year fixed contract and that I would need to follow up with my dealership. I contacted Ellie who told me there was no such thing as a 1 year and that I would save on interest and theres an early exit fee. I went in today on a Saturday (31st March, 2018). I collected my book and talked to Ellie. She told me that it was a 5 year fixed from the start and that I misinterpreted it and that I should read my contract. I feel as if I have been sucked into a contract I would never have signed if I knew this. She also told me that heaps of people come in with the same reason I have. So the real question is, how many people is ripping off?

I went into Honda of Burlington here in Washington and was coming in to pay off my 2021 Honda Accord and was persuaded to purchase another vehicle of lesser quality. Within 24 hours of the purchase I regretted this decision because the car was not of equal quality to the car I had drove in there. The general manager called me to tell me she would not give me my original car back. Again it had not even been 24 hours and I had been calling all morning trying to reach someone in management but they were all in meetings. I just wanted my car back and they refused! Not only was this emotionally damaging but the general manager said she could tell I was upset because I was crying and she said I can tell youre upset so I will let you go after telling me I couldnt have my car back and me begging to get it back. She was absolutely horrible! She did not need to be rude as I never once raised my voice or anything. I simply begged to have my car back. She said no! Have a good day and hung up. I have always supported Honda and am very devastated that this is how they do business! I would not recommended them to anyone! How could you do that to someone? They simply got the better end of the deal and would not give me my car back and also told me to just take and trade the car of lesser quality if I didnt like it. Im done with Honda!!!

Engineering top notch, quality control excellent, super reliable, easy to ride. Great gas mileage stability at high speed, easy service, easy starting low cost operation. Available parts world wide. Many available aftermarket accessories.

I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!

Contacting CS and speaking with incompetent individuals is apparently the norm for this company. I have been waiting at least 7 days to receive a call back from a Supervisor. This is unacceptable. This is my 3rd Honda Accord and the rate theyre going I doubt if there will be a 4th!

Honda customer service and Jazz/Fit the worst. Parts fall apart like no other car I have ever owned, and dealers acknowledge the faults but Honda turns a blind eye. (Wear and tear - a year after the purchase in the first case of the same issue!) Being reviewed by Consumer Affairs, wouldve hoped for better. Toyota or Subaru for me.

I purchased it 10 years ago and have been very happy w/ it except when I had to replace the transmission with mileage below 80,000. Honda didnt cover it. The car is good on gas and is a comfortable ride even though its 10yrs. old and total mileage of over 100,000.

I bought a 2020 Honda Pilot Black Edition. The electrical is crackling. The entertainment system (phone Bluetooth and radio) don’t work properly. Loud crackling in the windshield when driving. Honda does not know how to fix the problem. Also seen in new Passports. The dealership is trouble shooting on my car and had the vehicle 3 weeks. Buyer beware!

All I was doing was trying to get a brochure of the 2019 Pilot mailed to me. Juan the Brand Ambassador couldnt help me, as he didnt see it on the website. Since it is a large company, someone there has it. They send them to the dealers dont they? I asked to speak to a supervisor. He politely told me no. So if Juan doesnt know how to solve a problem, NO ONE DOES!!! If this company is so hard to work with BEFORE there is a real problem, how will they be when there is one? TOYOTA here I come!

Im going to sum this up as quick as possible. We bought a car in January of 2016 and it started to smell in March. Well me and my girls got sick and this smell wouldnt go away. It was in everything and we had to get rid of a few things. So I took it into the dealership on 4/20 and they said theyd get it cleaned up and back to me... Well its now 6/23... which is 6 months later and I still dont have my car! Yes there was a leak in the back that they couldnt find so they sealed up the whole back end. Then they found mold in multiple places, but Ive had to fit the whole way. Customer service is horrible at the dealership and at Corporate. We bought a 75,000 car! Brand new and we got sick! Mold can kill you. No one seemed to care, and all they do is pass the blame. No one ever returns calls or admits anything. They just blame someone else. And now theyre not wanting to give us the full amount of our loan back?! Im not losing any money from this! We did nothing wrong! We were sold a bad product that couldnt be fixed! And now Honda and the dealership are trying to jip us out of money?! Weve been making payments even when we dont have the car?!!

We saw on the news one night that Honda would be recalling their CRV 2005 - 2007 for faulty driver side window door switches that could catch fire. Our window hadnt been working for a couple months, so I emailed our dealer and made an appointment to bring it in the next day. (BTW, I bought a new 2012 luxury edition CRV and gave my 2005 to my daughter.) The recall is not even being mailed to owners until the beginning of November! My daughter woke up at 4am to find the cars driver’s side door in flames, which quickly ignited the entire cab! The engine looks brand new and wasnt touched, but the car is a complete loss and devastating to look at, not to mention the emotional job it took on my daughter as she watched her car (and like a typical teen that lives out of their car, all her most prized possessions) go up in flames. When I called Honda (first shaking over the fire and then angry that I could have lost my child in this tragedy), they could not have cared any less. Many people told me to hire a lawyer including the service manager at the dealership where I bought both cars. He said Honda wont do anything and you will have to lawyer up. My husband and I talked and just need the insurance company to cover the car, and we are going through our homeowners policy for her more than $3,000 worth of personal property. The insurance agency is going after Honda for their reimbursement and said they will also attach the list of lost personal property for them to reimburse. Oh, one more thing, my 2012 Honda CRV also had a recall - not the driver’s door window switch but nonetheless ... Would I buy a Honda again? Toyota is looking mighty fine these days!

2015 Honda Accord - Corporate office does a terrible job responding. They sent me a survey regarding my experience with local dealership (which was very good). Unfortunately it took so long to finish the survey I abandoned it. I called regarding a question as to how to pair my iPhone, I got a recorded message that said press 1 if I want to leave a message. I pressed it five times and wasnt able to leave a message. Finally, like the experience mentioned in the above paragraph, I gave up. My question never answered.

I have a 2008 Honda Civic with 40,000 miles. All under-the-hood work for this vehicle has been performed at the dealer:1) Visor keeps un-glueing and coming apart. It has been replaced 3 times in less than four years, and Honda cant seem to come up with a replacement part that is durable.2) Full brake job was required. This is acceptable maintenance.3) Engine mount was missing. This is not the first time things under the hood are missing from this car that support the engine.4) Shocks and struts were supposedly leaking and had to be replaced. Not sure why this was not covered under warranty. Shocks and struts should last a very long time. I drive about 15 miles per day and drive very conservatively with speed no faster than 50 miles. What would cause struts to go bad in such short time, unless they were defective? Should the dealer have replaced these as part of the warranty?

Don’t even waste your breath with this. I got a flat tire on the highway and all they could do for me was tow my car to the nearest dealership. Couldn’t change the flat with my own spare either- just a tow. The lady helping me said I needed to give her an exact address- well I was traveling and I had no idea where I was. Also, after 30 minutes I called the towing company they dispatched and no one was even on their way yet... ended up calling non-emergency police and they came out in 10 minutes and changed my flat to my spare. HORRIBLE EXPERIENCE WITH HONDA.

I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt start. Battery was brand new. Had it towed to Honda dealer and they said starter is gone - brushes inside are corroded, which is a component failure, they charged me a lofty $ 750 for this repair. I called Honda and they said they couldnt do anything since this was out of warranty. Dont ever buy a Honda.

Honda Accord 2003 purchased brand new and serviced by Honda until approximately 2 1/2 years ago. Many years ago, while the car was being serviced by Honda, I noticed a small spot on the front of the roof, which then got progressively larger and larger; it was eventually extremely noticeable when even glancing at the car. As this was happening, I began noticing the same type of spots around the edge of the cars hood and door edges. I really dont know anything about cars so didnt know what to do. At the same time, I wondered why the Honda service techs/mgrs never said anything to me about it, especially, since it got so bad. One day, I was searching online and found pictures of other peoples Hondas that looked the same as mine - some with big spots on the cars where the paint had apparently peeled as well as others with peeling around the edges of hoods, roofs, doors, trunks... This is when I found out that Honda refuses to acknowledge and fix the fact that they manufactured cars with clear coat that was incompatible with the paint that was used on those same cars, which has resulted in the damage to these cars, which were sold to unsuspecting consumers. Until I found these pictures and articles, I had no idea what was and is still happening to my car, which I have taken very good care of.Today, I have no mechanical problems but my cars exterior looks terrible due to Hondas manufacturing error. Just because this is not a safety issue does not mean that Honda should not be held accountable to fix - at no charge to the consumer - their error in using clear coat and paint that is incompatible. 2 1/2 years ago when I found out what this problem was, I asked the Honda service mgr why he never mentioned the peeling spots on my car. He got very angry and defensive; in fact, he yelled at me. I told him that I was not blaming him for the problem but considering the extent of the problem, he and all Honda service techs/mgrs must know about it, yet, he and the techs chose to remain silent. The least they could have done was, if they could not admit to this being a Honda defect, they should have, at least, explained to me what was happening to the car and advised how to get it fixed. Ive spent $1600 repainting the roof and hood; now I have to have the rest of the car repainted for $2000. Honda should be repainting my car at no charge to me and reimbursing me for the money that I spent fixing their known error/defect. Essentially, this should be a recall. Perhaps, its not a safety recall but it is still significantly detrimental to Honda consumers. Unfortunately, we are only consumers and Honda, as a large multinational with high powered attorneys behind them, has the advantage. That said, I will never purchase another Honda again.

I am Raj ** and I am working in a private company. I purchased a new Honda bike to sell our house which is in Delhi. I purchased a Honda Shine from Race Honda Patpargani, New Delhi. Date of sale was August 14,2011. But it is not running straight on the road, there is a problem bubbling in my bike. I checked the bike the next day, August 15, 2011.In the showroom, they loose the screw of the handle and told me that my bike was okay. But the problem is the same. When I went back there the next day, August 17, 2011, I asked why is it having the same problem. The showroom manager told me that I should go to their workshop. So I went to the workshop on August 24, 2011 and met the workshop manager, Mr Ashwani **. He told me that the rear rim found the band because of the speed breaker and digs, he said they cannot do anything for me and I have to pay around Rs 3,700 for it. I was shocked when I heard it. Then I decided to complain to the Honda Bike Company. The telephone numbers are 2290911, 2290912, 2290913. I do not feel good about them, compared to other companys customer care. But after all that, one Honda engineer Mr. Umesh came, I was hoping he could help me. But he was so busy with his cellphone and he didnt listen to a single word I said, he just told me that my bike is not under warranty so I need to pay for the repair. The parking charge was Rs50 extra, so I was so unhappy that I asked him why do I have to pay for parking and a rim. Then he told me that I have purchased a Honda bike, and that he will not give me a favor. After all that, I think I took the wrong decision to purchase a Honda Shine. My bike is still in the workshop. What can I do now. Can I fire myself?

2019 HRV Have been happy with it. Infotainment center has always given me a problem. When turning on right blinker Apple car play turns off. Using steering wheel to change display doesn’t work. Constantly lost signal in middle of driving for no reason. Brought in more than once to fix it and all they did was reset it which only made me have to reset stations. Now nothing works on the system. They have no idea how long it will take to get entire audio system back in stock. So now The car I bought to have Apple Car play and maps does nothing. Can’t use phone charger. Can’t use Bluetooth. Nothing but a blinking H for who knows how long. I feel like I have not a full car. Finally ready to go on road trip and the things I bought for safer trips and doesn’t work. Bought the touring for all the infotainment and now have nothing. Paid for infotainment and now have nothing with no end in sight. Would not buy again because of this. Would sell now but wouldn’t get moneys worth because of it. 2019 HRV not worth it if you want a working radio or car charger or map.

After around 10,000 miles I noticed the chrome peeling on my 2013 Accord EXL. These were special ordered at a cost of $1600! The dealer replaced them, and now at 26,000 they are peeling again! Very cheap chrome plating job. Now the only alternative without any out of pocket expense is to downgrade to a standard stock wheel, if I want to steer away from the the obviously defective chrome like wheels I paid an exuberant price for. What a rip off!

All the trunks leak. All the cup holders break or stay stuck open. Constant replacing spark plugs and wires. You have to rev them like mad (but the most of you know the VTEC deal). The worst is the radiator issue. Also, expensive brake jobs. Around 80K miles they have to be replaced. The cat heat shields on all. Yes, there are worse cars out there. But, Honda is way overrated.My first Honda, 89si, they told me the payments would be 254 a month. Being gifted mathematically, I told him he was off 25 bucks. Show me your work. He wouldnt. I then ran the numbers by him and lo and behold, he never counted in my down payment. Then the clutch went bad at 800 miles and they said it was a moving part. I told them I would burn the car in front of their place. My brother, an attorney, fixed the problem. He also found out the finance guy and a girl got arrested. This was Martins Honda in Manhattan. But I never had another issue with that car, outside of the spark plug, radiator, cat shield and cup thing. Wrecked it and bought a 95ex. Cat shield, leaky trunk, same issues as above but the clutch was fine. Replaced the radiator. Bought a 2002 ex, Same issues as above minus the clutch. I guess Id rather know the enemy than roll the dice. Still have the car but its parked in the garage for posterity.Best Honda we ever had was the 98 Odyssey. What a car. Best ratings in Minivan history. My oldest just sold it with a zillion miles on it. We brought into Brewster Honda for a brake job and I had put brand new windshield wipers on it the day before. Went to pick it up and the wipers were swapped out with worn out mismatched metal on glass wipers. I was livid. They told me it wasnt their responsibility if the car was parked outside and someone stole or damaged it. I said, if someone stole them, under the bright all night light, who on earth would take the time to replace them? Common sense. I told them I have another set of keys and Im driving off. See you in court and you know Ill win. They gave me new wipers.My other two Honda I inherited. One blew up after the dealer allegedly put in a new timing belt, the other is an Accord that is old but has the best AC Ive ever been around. Odd as the AC in my Civics were awful. It wont show me as a verified owner but its kind of obvious I am. PS: Go in with your own financing because Honda is the worst at You can get 3% interest if you do this undercoating or whatever and blah blah. Said no the first time and now my answer is, I want out of this room. Where do I sign. It seems like a prevailing theme with auto dealers.Havent bought a Honda since the 02. Someday, if I move south, Id consider an Accord. Seems like so much technology now, that the length of warranty of whatever brand is a starting point. All these techno cars and going to be crazy money to fix. I give the cars 4 stars and the dealers 0 stars. Considering how many truly lousy cars are on the road and that almost all dealers are lame. That should come out to 2 but you dont deal with them much. So Ill say 3 stars. Of course, everyone reads 1 star and 5 star reviews (looking for consistency in the good and or the bad), so this wont be read by too many.

I have a new 2017 Honda Civic. I bought it in Oct. 2017. I have to jump start it every time I drive it, this is the worst Honda I have ever had. I have a 2006 Honda Civic. I bought it new. Its a better car than my new one. I take it to Honda. This just keep telling me its needs a new battery every time. Totally disappointed in Honda. About to park the car outside the dealership with a sign on it in protest. This has gone too far. I shouldnt be required to jump my car every time I want to drive it. Yesterday I woke up. Started it at 12 noon. I started it and then at 1 pm I need to go to the airport and damn car wont start at all. Somethings draining the power and Honda does nothing. Sure theres a lemon law in California. Already in contact with a attorney today. Will be the last time I visit this dealership. Ive bought 6 new Hondas. This will be the last. I will never give Honda a second thought.

I am very pleased with my new Honda Clarity. I am still learning its features and sometimes feel stymied. The range is terrific, it charges in 2.5 hours and it handles very well.

I purchased a 2010 Honda Accord from Anderson Honda in Maryland. When I purchased my vehicle, I inquired about getting a bluetooth device installed. I was told that if I got the device as part of my purchase that it would be covered under 3-year 36,000 mile warranty that came with the car. I purchased it (the item is on my Vehicle Purchase Agreement) and subsequently, the car went from MD to CA with my daughter. The bluetooth device is now dropping calls, and my daughter went to get it repaired in CA. Miller Honda told her it was aftermarket, and they would not fix it. I called Anderson and my sales representative, Jim **, told me, “Oh that was if the car was here in Maryland.” I told him that at the time I told him I was taking the car to my daughter in California and he said it will be covered under the car’s 3-year 36,000 mile warranty. I am angry, because I financed this item when I could have paid cash for it and had it installed after the purchase. Also, I was told that this was a factory Honda item (Hands Free Link), and if I knew it was an aftermarket item, I may have gotten a NAV or more sophisticated item for my money. Finally, I am angry because Honda is not living up to its obligations and lied to me to get me to purchase this item that they now do not want to stand behind. I had a bad experience years ago with a Renault and have stayed away from companies that I thought were not reputable. I should have stayed with Toyota, I guess. I want no one else to get burned like this.

2004 honda element, over 12 years old, minor problems, but love it for hauling. The pets love it, and wish they were still in production. It has never left me down! Bought it new, 12 years old, cant.

I purchased a 2013 Honda Accord Sport from Port Charlotte Honda Volkswagen and took delivery on October 1, 2012. While I am very pleased with the vehicle in general, an issue has arisen that is now making me have doubts about the quality of your vehicles. About a month after having the car, while driving on the highway, I noticed that there was excessive wind noise in the cabin and that the issue was originating from the front windows when at speeds of 70 mph and over. Due to my hectic work schedule, I was not able to schedule an appointment for service immediately but did so eventually and had an appointment for an oil change and the wind noise issue addressed at the Port Charlotte Honda Volkswagen dealership service department. My service advisor was not aware of the issue prior to me dropping the car off because of how new the car is. Prior to making my appointment, I had researched the issue on various Honda forums and found that several other 2013 Honda Accord owners were experiencing the same issue. After much research, I found that Honda had issued the following: TSB A13-010 - Wind Noise at the Drivers or Front Passengers Window: 2013 Accord 4-Door L4 From VIN 1HGCR2, DA000001 through 1HGCR2, DA035705; 2013 Accord 4-Door V6 From VIN 1HGCR3F, DA000001 through 1HGCR3F, DA007274.My service advisor was able to locate the TSB and I was excited to hear that the issue would be resolved. However, after picking the car up later that day, I found that the problem was still there. I immediately called my service advisor, who was absolutely great, and informed him that the issue was still there. He requested that I bring the car back in to have the shop foreman have another look at it. I did as requested and the shop foreman and I took a drive together and he acknowledged that the problem was still there. We also test drove a new one off the lot for comparison and found that it too had wind noise in the front of the cabin, just not as severe as mine. He informed me that he did as the TSB directed and that he does not know what else he can do at this point. He was very understanding and very apologetic and I appreciated that.At that point, I became very discouraged but still hopeful that a new fix would be issued. However, there has been none to date and I feel at times that the noise is increasing. It has gotten to the point that when I am on the highway, I am not able to use my Bluetooth feature because folks on the other end complain of not being able to hear me. I am embarrassed to take people in my car because of the noise. I normally have to turn the radio volume up just to drown out the sound when my frustration sets in. This is my third Honda Accord but first brand new one. Prior to purchasing this particular car, I had owned two brand new BMWs and never had to deal with this sort of quality issue. Now, Im not comparing the two cars because pricing makes the two makes completely different. However, I feel that brand new cars should have quiet cabins and that is a selling point that Honda uses to encourage and promote sales. Incidentally, due to certain finance issues, I had to finance an additional $4k on top of MSRP due to banking charges, which makes this matter even more frustrating because I am paying much more for the car overall.I requested that Honda open a case and extend itself as much as possible to assist me in addressing this issue in any way that is fair. I also feel that I should be compensated for what Ive had to endure for these past 6 months. I pay $617.78 a month for the note on the car and have done so for the past 5 months which equals $3,088.90. While Im not expecting Honda to reimburse me that amount, I feel that out of fairness, Honda should extend itself to have the issue addressed correctly and reimburse me some of that because the product was not issued as advertised and at this point, I am stuck with the car since a trade in of this vehicle for something else would yield such negative equity that I would be too far in the hole.On 03/12/2013, I finally got a call back from Honda Motor Co. and according to the case manager, after speaking to the dealership regarding the 2013 Honda Accord, the wind noise is a characteristic of the vehicle. I requested that they provide that to me in writing, so that I can further pursue the issue and they refused to put that in writing. It appears to me that they are trying to not acknowledge the issue because that would affect sales if more people knew about the issue prior to purchase.

I have owned the 2020 Honda Passport for 4 months. It has been in the shop more than I’ve had it, trouble with clunking in drivetrain when backing (not constantly). Previous pulling to the right issues, Break safety light issues, rattle in steering wheel, now stereo speakers on one side going out. Honda won’t back their product, won’t allow dealer to replace parts to try to get it resolved. I don’t trust this vehicle. So disappointed in Honda. Our last pilot lasted 193,000 miles and 13 years I loved it. I should’ve just kept it!

My name is Jose **. 2 weeks ago I took my Honda Civic to the Honda dealership to fix my 2 recalls On my airbags. Also had my AC fixed because it was not turning on, they told me it was gonna cost me a little over $500 To get it fixed. I said go ahead fix it, same day I called the dealership that car was overheating and shutting off after they did work on it, they completely denied it that they only touched the AC but I have proof from other repair shops there was nothing wrong with my car, I took my car for one thing, I don’t know what they did, it damaged another thing, now they say is a bad battery, a bad alternator and a bad AC compressor, but that’s not what they told me at first when I took my car to have my AC fixed, what can I do?

I think its a crying shame and disgrace to have someone take the survey and be told at the end that its not needed and that you have enough responses already. How in the world can that be when your email to me requesting the survey is less than 12 hours old? This is bad business and I will not hesitate in letting any and everyone know of the bad business you have passed my way. The time I wasted in completing your survey could have been better devoted to something much more productive.Please ensure that this message is provided to those in positions of authority because I want it known to key executives that this is bad business and that it warrants immediate attention. If you feel that it warrants a verbal response, ensure that its someone other than a customer service representative that will call me.Yes, Im totally dissatisfied that Honda (whom I purchased a 2012 automobile) would be behind a tactic so low! I made a purchase and was proud of the purchase made and the customer service provided. I do expect a positive response pertaining to this matter. Disregarding my displeasure will result in elevation to key executive of Honda Corporation.

I love this bike for being excellent in terms of providing balance while you aim at long rides. In fact I ride bikes almost regularly. Thus, this bike ensures you enjoy a joyous and fun filled ride every time. Another best feature of this bike is irrespective of the fact what your height is you will get an extremely comfortable ride out of this. Another notable aspect is the 4.4 gallon tank that is quite slim and falls between your legs. In fact whenever you think of a fun and kinda care free ride, this will be one of the most ideal options that you can avail of.

I received a recall notice for my 2015, which I leased at Millennium Honda in Hempstead NY. I scheduled my appointment to have to recall service done, 2 weeks in advance. On the day of my appointment (12/31/15) I took the day off from work a drove to the dealership. The service agent wrote up my job, took my car and asked me to wait in the waiting room as this service can take up to 90 minutes. After 100 minutes of waiting, I was summoned by my service agent who informed me that no work had been done on my car, as they did not have the parts to do the job.Its been 2 weeks since that first failed attempt at Millennium Honda, so I decided to schedule with another dealership. This time it was Advantage Honda in Manhasset NY. I was reassured by Stephanie who made my appointment for 1/16/16, that parts were available and that I would be afforded a free rental car due to the length of time this job would take. The day before the scheduled appointment, I double checked with Stephanie, that parts were available as well as the rental car, as I was driving a longer distance from my home. I was reassured by Stephanie that all was in place for my job today.When I arrived at Advantage Honda today, not only was I informed that they did not have the parts to do the recall service, but I was also not entitled to the free rental car. This is now 2 different dealerships with the same outcome. Ive got a brand new leased car in need of a potentially dangerous airbag related recall repair needed, and cannot find a Honda dealership that can perform the service. Shame on Honda!!

Its a good car. Its simple without a lot of bells and whistles, but it does the job and gets me around to where I need to be. Also, I liked how compact it was and that it had a sunroof. However, I wish it has a better engine.

It has large front doors making it very easy for older or people with disabilities to enter easily. Very comfortable seats. Comfortable driving positions. Mirrors give good vision of vehicles on either side. Reversing camera is a god send. This car has 6 airbags for security. Great disc brakes. It feels a very safe car to drive. We had great service from Honda staff.

I bought a Galaxy Gray Honda Civic LX Sedan new on Memorial Day weekend in 2008. In 2014, I noticed that the paint on the roof was fading (it looked like it had been rubbed really hard in some areas and just came off). A 6-year old car with fading paint? That made no sense, so I checked and found there was a Honda bulletin issued addressing the paint issues and that they would repaint the affected areas. I took it to the dealer where I bought it, they kept it for two weeks and didnt offer me a loaner. They acted like they were doing me this huge favor by repainting it for free. They had a body shop repaint the roof, hood, and front fenders. I thought that was the end of it. Well, at about 7.5 years of age, the paint started coming off the trunk. I went back to the dealer and was told sorry, its out of warranty. We cant do anything for you. Now the car is 9 years old and the paint is coming off two of the doors as well as the trunk. Also, the rubber stripping along both sides of the windshield cracked and broke off, and the rubber trim along two of the windows has done the same. Im very disappointed. This is my third Honda Civic; I previously had an 89 and a 98 and had no problems like this. My car only has 87,000 miles on it, so it should last me at least another 9 years; its just going to look like crap unless I spend $$$ to repaint it. Why didnt Honda just repaint the entire car when they had it? The quotes Im getting to repaint the affected areas range from $1500 to $2100. I trusted Honda due to my previous experiences, but this will be my last Honda. When Consumer Reports asked me if I would buy this car again, I had to answer No. When I hear or see those Helpful SoCal Honda Dealer commercials, I turn the channel. Theyll help complete strangers with things, but they wont help their own customers! Their quality has really gone downhill and they just dont seem to care.