best deals on BMW X5 service

best deals on BMW X5 service
best deals on BMW X5 service

Bayerische Motoren Werke AG, commonly referred to as BMW, is a German multinational corporate manufacturer of luxury vehicles and motorcycles headquartered in Munich, Bavaria, Germany.

The 2020 BMW X5 is a midsize luxury SUV that combines powerful performance, advanced technology, and a comfortable interior. Here are key details about the 2020 BMW X5:

Engine Options:

The 2020 X5 typically offers a range of engine options, including turbocharged six-cylinder and V8 engines, providing a balance of performance and efficiency.

Available Engines: Options may include the xDrive40i with a turbocharged inline-six and the xDrive50i with a turbocharged V8.

Transmission:

Most X5 models come equipped with an eight-speed automatic transmission, ensuring smooth and responsive gear changes.

Interior and Technology:

Luxurious Interior: The X5 features a high-quality interior with premium materials, comfortable seating, and available luxury options.

iDrive Infotainment System: It typically includes BMW's iDrive infotainment system with a touchscreen display, rotary controller, navigation, and smartphone integration (Apple CarPlay and Android Auto).

Advanced Safety Features:

The X5 usually comes equipped with advanced safety features, including forward collision warning, automatic emergency braking, blind-spot monitoring, and more.

Driving Dynamics:

The X5 is designed for a balance of comfort and sporty driving dynamics. It may include selectable driving modes to customize the driving experience.

Size and Practicality:

The midsize SUV status of the X5 provides ample interior space for passengers and cargo, making it suitable for families and individuals with active lifestyles.

Technology and Connectivity:

The X5 typically includes advanced technology features, such as a premium sound system, ambient lighting, and available tech options to enhance the driving experience.

Comfort Features:

The X5 often includes comfort features such as power-adjustable seats, available leather upholstery options, and advanced climate control systems.

Trim Levels: - The 2020 X5 is usually available in different trim levels, allowing buyers to choose features and options that best suit their preferences.

M Sport Packages: - M Sport packages may be available, offering sporty design elements, larger wheels, and enhancements to the suspension for those seeking a more performance-oriented version.

The 2020 BMW X5 caters to drivers who prioritize luxury, performance, and advanced technology in a midsize SUV. With its powerful engines, spacious interior, and a host of features, the X5 competes in the competitive luxury SUV segment.

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The Auto Helpers Mechanics have years of automotive know how, they offer the best in automotive service. Our expert mechanics have repaired numerous BMW X5 vehicles for all types of clients. We pride ourselves on being able to provide our clients with top rated professional service. We will help you when you are looking for the best deals on BMW X5 service.

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Mechanics perform basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs. Automotive service technicians' and mechanics' responsibilities have evolved from simple mechanical repairs to high-level technology-related work.

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Product Reviews:


Worst customer service ever!!!! Worst customer service ever!!!! BMW recalled my car for a fault. I drive a large Estate used to transport therapy dogs and also to use for a family trip to Scotland BMW assist kindly organised a shoe box on wheels as a replacement. Despite numerous phone calls the unhelpful staff showed no compassion for the children who need the therapy dog and can’t even give me a rough estimate to how long I will have to put up with the worlds smallest car!!!! If I could give a 0/5 I would. As you can see 77% of people have given them 1 star.... Surely someone at BMW head office should be taking note???? Disgusting customer service!!!!

Tim of Aylesbury, Other
consumeraffairs.com


I purchased a used 2009 BMW X5 with 9,000 miles two months ago from Coggin BMW in Fort Pierce, FL. Within a few weeks, there was a very strong fuel smell in and around the vehicle. Upon calling the dealership for the 3rd time, we were able to get an appointment 4 days later to have the vehicle looked at. The issue was a fuel leak around the fuel pump flange and melted plastic around the fuel pump electrical wire. This is a very dangerous situation that could have resulted in deadly consequences.I am very disappointed by the lack of urgency on the part of Coggin BMW to resolve this dangerous situation. Most of all, I am appalled at the fact that BMW North America would produce and sell a vehicle that would have this life threatening issue by 9,000 miles. I find it very disturbing that the issue is brushed aside unless there is a fire or catastrophic explosion due to the negligent manner in which BMW made this vehicle. I believe that I am not the only one who expects a company of BMW's stature to be free from serious problems like this, especially with a fairly new automobile.The dealership 'fixed' the fuel leak and melted electrical wire issue but I am not confident that I am safe in this vehicle. I was not told why this problem happened and not sure if and when I will have another serious malfunction that could result in serious consequences. I do not feel safe in the vehicle and I have no confidence that BMW can provide a reliable, safe product. I also don't have confidence in the dealer network to provide a reliable and safe vehicle for me to drive.

Peter of Vero Beach, FL
consumeraffairs.com


Yesterday afternoon 4pm my car X5 2018 suddenly stop at middle of highway. I’m so nervous and scare. It was so dangerous. I was two boys still small, my boys nervous and cry make my feelings more panic. I dunno what to do. So I use my car call out road assistance for help. But they said my car no under registers???? My dealer ignore me. She said, "I can't do anything. You have to call customer service yourself." This is the service from BMW. I bought this car at auto Bavaria Glenmarie with Adrienne (**). She ask me handle myself. Omg???? This is nightmare for me in my life and nobody help. I call toll free number. A Malay girl Zurah ask so much question is not related. Is this important? I’m customer. New car X5 breakdown in middle highway. Didn’t care help but ask so much question and ask and ask again. Then reply me ask me wait???? Ok I wait. Nobody call me then I call again. Another Malay (Ekin) answer the phone call.Still the same. No help and ask me wait???? Omg???? I wait and wait already 3 hour. BMW this your breakdowns service? Then I call again that's lucky I speak to a young man call Jeff from customer service dept. He help me. At last I feel safe. He arrange a torn truck & a taxi for me. Thank god he so kind. But I already been waiting middle of roadside with kids 4 hour. My life so dangerous. I just wanna cry???? My kids & me are hungry and I’m fall sick. Suddenly stomach pain and vomit due wait too long and panic middle of road. And all my appointments & dinner in Penang cancelled. Is a nightmare for me BMW... Hard for me to trust your service again.

Leh see of Malaysia
consumeraffairs.com


My overall experience with my BMW 4-Series Grand Coupe model: sports ride, awesome performance and sleek style. I like the navigation package because visually it is appealing and has several functionalities that are easy to use. The heated steering heats up to a comfortable setting for my hands. The heated seats, front and back, is extremely useful for my family on cold days. The seats are typical for a sports car. However, for a BMW, I expect that the seat should be more comfortable. Right now, the seats are too hard and very uncomfortable. I do not like the seats at all. In fact, I use Anne sit on a cushion in the not comfortable.

Teresa of Brandywine, MD
consumeraffairs.com


I am the original owner of 530 2006 BMW. The fuel pump went out before the car was 2 years old and a couple months later, the other fuel pump went out. The dealer repaired it because the car was still under warranty and had less approximately 17,000 miles. After repairs, I began to have severe gas vapors inside of the car. The vapor was so strong you could see the car vapors seeping from the car while standing on the outside of the car. I took the car to be repaired 3 times for the same problem. The fourth time, I had to contact the corporate office to have a specialist look at the problem. The last repair was a little better, but I can still smell the gas as of this date. Now my car is 6 years old and still has less than 50,000 miles on it. The thermostat light came on saying that the car is hot, not to drive any further. So, I took it to be checked. I was told that the engine thermostat needed to be replaced and would cost $650.00, so I asked them to hold up on repair because I wanted to check with other mechanics for 2nd opinion. I called the specialist to get a quote thermostat repair. Both mechanics from other shops told me to tell BMW service department to make sure that my problem was not the water pump before changing the thermostat. I called BMW back to ask them to make sure that my problem was being caused by the water pump. The repairman insisted that my problem was not a water pump. He said he was absolutely sure that my car needed a new thermostat. After his confirmation of the problem, I gave permission to replace the thermostat. About 1/2 week later, the thermostat light is on again, worse than before because it's now red instead of yellow. I had to bring the car back on Monday, 8/20/12. Guess what they are telling me the problem is? The water pump which is around $1,100.00, not to mention the $650.00 I just paid for a thermostat that was obviously not the problem in the first place. I am raising hell! I hope you readers can hear it in my complaint and excuse the spelling because I can't even think straight right now. I will never buy another BMW! Never, never, never, never! Nice looking car, but you can't drive from here to there on looks. Buyer beware.

J. of Boutte, la
consumeraffairs.com


The husband and I both have BMWs. Mine is a 2010 and his is a 2011. After getting extremely crummy service at Fairfax BMW in Fairfax, VA, we decided to try Sterling BMW in Sterling, VA. Surely BMW doesn't hand out their Center of Excellence awards all willy-nilly-like, right? Well, apparently, they did in 2010. While there are many additional detailed points of their "suckage", I will provide you the highlights:I took the 2010 in to get new tires. After spending $2000 on 4 new kicks mounted and balanced and alignment for the old girl, they wanted to charge us over $100 to fill the tires with Nitrogen. While I understand it's a business, don't nickel and dime me when I just dropped $2000. After finally getting my car back, we drove it home. Traffic was a little rough that evening, so we weren't going terribly fast. The next day, however, we noticed a major wobble. The vibration was so bad, the side mirrors were shaking. I got to work and felt like I had driven a jackhammer instead of my "luxury" car. I took it back in on Monday. They finally called on Tuesday, claiming it was "two bad tires". Alright, fine.When we went to pick up my car, they couldn't find it. Let me repeat that. When I went to go rescue my car, they had misplaced it. It took the entire service department, a few of the sales guys and over an hour to find it. Immediately after picking it up, we magically had squeaky brakes that we had never had before. The sad thing is that I'd rather listen to the brakes than to BMW Sterling's horrible excuses.During the same time, we had my husband's SUV in for several items that BMW Fairfax couldn't fix after repeated visits. These included brakes, slipping transmission, air conditioning and a rattle in the tailgate. They had the Bear's car for over a week. They replaced the brakes and fixed the AC. They could not, however, "recreate" the slipping transmission and they said they could not hear the rattle, despite the fact that they let the technician drive our car home one night (I'm still reeling at that one especially when they asked my husband if that would be okay and he said no)! Of course, we heard the rattle in the tailgate as soon as we left the dealership. Call us crazy, I guess.We changed from Audi over to BMW because of service issues. We had a 5 series and a Mini Cooper prior to getting our current cars. When we got these cars in San Francisco, we were in love with the cars and the dealership/service. At this point, we are about a millisecond away from switching to Mercedes. Apparently, our paltry two-car household matters not to the auto giant. Between the incompetence, attitude and just overall cheapness, I can't see spending another cent with BMW. Dare I say "lemon"? I dare.Ha! So we got a call from BMW USA. After playing phone tag for 3 weeks, the Rep rushed us through our side of what has happened. She kept saying she was sorry we "felt that way" anytime we mentioned how disappointed we were about the crummy service or the shoddy quality. When she asked what we wanted, DH mentioned we would love to be able to just settle things amicably without having to consult a lemon-law lawyer. She said that if that was what we wanted to do, go ahead. This doesn't bode well for their Customer Service. I will update with results.Update #2: We were promised a resolution within 3-5 business days. We are on the 4th business day and just got a call from BMW USA to tell us they don't have a resolution yet. Surprise, surprise. And, there is no update on when we will know something. We are not surprised one single bit, aside from the fact that they called at all. What do you want to bet that they will wait until we make our next payment in 6 days and then call to tell us they can't do anything?Update #3: My husband finally called and was told we would hear something early in the week during the week of 7/16. They are supposedly waiting to hear something from Fairfax BMW. I'm not holding my breath.Another update: We were supposed to hear from Customer Service last week. Nada. DH called on Friday, 7/20, and asked for her extension. It rang and someone else answered. DH requested our rep and was asked what it was in regard to. He told her we are trying to give back our lemon. She said she would look up our "case", looked up the information and surprise! She couldn't find anything. He asked then to get transferred to our rep's phone and he left a message requesting a call back that day. Again, nothing. We got a call back from her today, 7/23. The phone didn't ring; we just got a voice mail. We called her back and haven't heard a peep since then.We are giving her until tomorrow pm to get back with us and if we don't hear from her, we will be foregoing the niceties and proceeding directly past "go" to a lemon lawyer. In the midst of all this, other things have stopped working on the X5. The rear camera works occasionally, but it chooses when and where. The auto-telescoping steering wheel has stopped working. The transmission is still jerky. My opinion? Do not buy a BMW!

Anna of McLean, VA
consumeraffairs.com


Driving along and all of the sudden a fan came on with a loud blowing sound. I parked my car and planned to take it to the shop the next day. I checked the coolant, it was a little low so I added. The next while on the way to the shop, still loud blowing, the engine overheat warning came on. I pulled over and towed to the shop. As soon as they hear the fan come on, they said immediately, the water pump failed - "We get about 4 or 5 a week on this car." As a result, I have to replace a water pump, and cracked radiator, $2,000. I check the internet and found many, many of the same complaints. I read that there was a recall for the X5's with the V8 engine. I imagine the design is the same and therefore the recall should include the V6 engine as well.

Vivian of Seatac, WA
consumeraffairs.com


I got scammed by BMW. I entered into a 3-year lease in 2015. In 2016, I purchased additional miles. I was told that any unused miles will be refunded. The Addendum that I signed clearly stated that I will receive back any unused miles at the rate of $.16 per mile. The 3-year lease was over last month and I returned my car with no issues except they refused to refund my unused miles. I was told that I can only receive credit for the unused miles and use it to apply to any outstanding balance. Well, I prepaid my lease up front and there is NO outstanding balance.Your company is so tricky. Tried to get me purchased additional miles, but never ever, not on the phone nor on the Addendum, that clearly stated that any unused miles will NOT be refundable. I hate business like BMW that is so tricky in their own words and agreements and don't tell their customers everything. I will post this scam on Facebook and let everyone know not to buy or lease BMW cars.

Helen of Mesa, AZ
consumeraffairs.com


I'm owner of BMW X6 5,0 Xdrive (2009). I bought this car like a new one. This is my third BMW. After 63 000km BMW service-car repair-a new engine. Because the car big, oil losses. After this repair many times Engine Fault on my board computer BMW X6. After Engine Fault a complete loss of power. Very danger! Every time in BMW service they told me... "Don't worry.. we will repair it." After BMW service -car repair - a new both turbo there - but next ENGINE FAULT, BMW service-car repair- a new injections there - but next ENGINE FAULT, BMW service-car repair- a new cylinders, but next ENGINE FAULT, BMW service-car repair-a new injections again, but next ENGINE FAULT. BMW service-car repair-fuel pump, but next ENGINE FAULT... BMW service-car repair both catalysts and more other parts... but ENGINE FAULT.. is still again and again there! The inappropriate condition of the car (BMW X6 5,0 xi) has several times put not only the lives of my family and me at risk but threatened also the lives of other drivers on the road. All these extremely risky situations were caused by repeated errors in the engine when in use followed by a complete loss of power. Don't buy BMW, if you love your life and your family!

Michal of Prague, Other
consumeraffairs.com


BMW Financial has various rates at various times when shopping for a car. So make sure you take your time, then jump on your auto of choice when you can get a good interest rate. The website for BMW Fi is NOT user friendly. Every time you want to get online you need to ask for a code. Then hopefully enter the code in the time allowed, or you will start over. The courtesy and friendliness of BMW Fi can be a lot better than it is. Overall, I would certainly not recommend them, but this is what is offered at the dealership. I've had 3 car loans with them and they are all problematic in one way or another.

Maria of Mchenry, IL
consumeraffairs.com

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