I have a 4 door sedan which seats 5 comfortably. Infiniti has a wide range of models from sports cars and coupes to trucks and suvs. Great engines with lots of power. All wheel drive which comes in handy in the northeast and a very good awd system. Very unique sounding engine along with a stylish new body which they just came out with getting away from the legacy models that have been the same for some time. The upgrades include real leather, nose speakers, sports seats, suspension and engine upgrade. Navigation is also an option, backup camera comes standard.

My black Infiniti began having paint issues. At first I thought it was damaged by something in the environment, etc. But upon inspection, you could clearly see the distinct outlines of the decals that had been placed on the car years earlier. The damage began there has now spread over entire car. I dont know if the paint or clearcoat had a chemical reaction to the paint or perhaps the decals prevented the coating from doing its job or perhaps the solvent sprayed on to remove the decals had some kind of effect. I researched on the internet and found several other issues of the transportation decals causing delayed paint failure on Infiniti vehicles. It is obvious from photos that the damage is not random or naturally occurring.

I purchased a new, fully loaded JX35 in early 2013 and since then have had several problems with it. First, the entire front panel burnt out as we were getting ready to go on a trip. Then the back lift gate had problems. Overall, not a very good impression. Then I find out that the JX35 is being renamed. Why would Infiniti do that to its customers. Basically all the owners of the JX35 are now at a big disadvantage if we ever want to sell our vehicles or trade it in. I will never buy another Infiniti again. Previously owned Lexus and never had any problems. Will go back to Lexus or Mercedes. Infiniti can change their cars names all day long, it still will never be a true luxury car.

The m30 is a wonderful car that was built in very small numbers based on the chassis of the Nissan Fairline. It was truly a great white whale of a coupe that was a joy to drive. Its medium sized, with a hard top, the seating was optimized and did not have a lot of room in the back. But the seats in the back seemed to be included as part of an afterthought and the trunk was large and it seemed much larger than it really was. Ours was decked out in leather and was very sporty in contrasting brown highlights and the stereo worked well, much better than expected for a high-end car.

We buy this car if we paid for a cheap nice car. Its only good way to travel around the world and pay insurance for this. Otherwise it isnt a overpaying. Its a four seat car with nice comfortable seat of black type of car and it helps seat more people in a car per travel without stress. Appearance of a car just looks pretty normal and pretty depending the bright shine and coolest looking function.

I usually never leave reviews but have been compelled by the terrible service by Infiniti and awful product that I hope to save just one person from what we have had to deal with. We bought our QX60 and shortly after started having problems (shuttering, ceiling fabric coming off, constant rattling from the moon roof and door, plastic in the back was faded and the splashguards painted kept peeling along with other issues). Infinitis basic response from numerous visits to the dealership to fix was basically its your problem to deal with and now that I look at their reviews that seems to be the companys motto. If you want a quality car and service DO NOT buy an Infiniti. I wish I hadnt.

I purchased the new q50 right when they were released. Over the past year it has required multiple repairs. The computer system has been replaced twice, the door sensing modules break. The radio continues to intermittently work. Most recently the clock went dead and again required service. Additionally it squeaks on the inside. I have attempted to have this repaired but the dealership cannot hear the issue. The dealer informed me the car was a lemon and that I should report it to Consumer Affairs. I truly wish I purchased a Mercedes, although I have had an infiniti for a long time.

I have purchased/leased 6 different cars from Infiniti 2 Q70Ls 2 Q50 and 2 QX80s on 1 of the cars, the last one I will ever purchase from Nissan or Infiniti. They returned an electronic transfer back to my bank without me knowing it, So I made scheduled payments per closing and assumed all was well...as a result of that returned transfer which they couldnt explain they showed me 3 straight months of 30 day late payments. They apologized but refuse to correct it with the credit agencies, the only blemish on my credit is a result of their incompetence and laziness. They are not a good company and I would not trust them...

I am the sad owner of a 2003 Infiniti FX35. I have had so many problems with the car and I will never ever even consider buying another Nissan product. My problems consisted of a non-working gas gauge, a CD player that skipped like crazy from the start of my ownership, replaced both front end wheel bearings, replaced the brakes twice and now the final overheating. No one including Infiniti of Orland Park who charged me $700.00 for a new after market radiator can figure out the problem.After a diagnostic, technician from Infiniti of Orland Park, IL; said, I need a radiator. I was told an Infiniti radiator would cost me $1200.00 but they can replace my defective one with an after market radiator for only $750.00. I elected to have them replace the radiator with the after market one. After their Technician replaced the (defective?) radiator with the new after market radiator, I received a call from their service writer and he said that the car was still overheating and blowing out cold air.I was told by Infiniti of Orland Park Pros that it would take at least 5 hours of additional labor to figure out the problem. In other words, the attitude was come in and pay us $750.00 for nothing and get your FX35 Infiniti out of here. He also suggested the cars life was over due to the 130,000 miles I had on it.In the mean time I have been driving my beater (183,000 Mile) Ford Expedition that I was forced to buy so that I had a car while 3 auto shops are trying to figure out whats wrong with my very expensive FX35 with the 130,000 miles on it. I am a Sales Trainer for a major Mattress Company and travel throughout the USA educating large groups of Sales Associates. There is not one class that I do not tell this story to. I am and will warn everyone I ever speak to about Infiniti and tell them to never buy or even suggest one to their worst enemy.

It was the luxury experience that I enjoyed very much. A lot of luxury items, XM radio woodgrain wheel, the wheelbase, the rear structure, the engine. Everything was great. Its got all the features that you could hope for. Its got a beautiful Hood, the back is great, the top is it, the horsepower, everything about it. All you have to do is just look forward to it and youll see how to professionally great it is in the engine. They have many different wheels that you can get and there are so many different stock rims all the way to luxury rooms. They also have different wood grain steering wheels that you can purchase also different seating available. Leather seating for those who like to be cool in the summer time. When you look into it and when you sit inside of it its very very spacious, a lot of breathing room and you can stretch your arms out. I really like it if I would recommend it but its just some things that Im not that Im not happy with.

My husbands QX80 died, couldnt be started, couldnt be jumped (by a tow truck). It was towed to the local dealership. Consumer affairs (another sham) says that something is wrong with the computer and it will be $2700 to fix. This car is a 2015 and under manufacturers warranty and we purchased an extended warranty. Infiniti does not stand behind its cars or its warranty! Buyer beware! I will never purchase another Infiniti again based on this experience!

Ive never heard of a car company that likes to screw their customers as much as the Infiniti car company. Before buying any Infiniti thats before 2021, you should know that if you get one with a panoramic roof it doesnt open. Who invest money in a panoramic roof and doesnt allow it to open? You should also know that if you ever want to get Apple CarPlay, or whatever the Android version of that is, you cant. Infiniti decided to be the only car company that would not allow compatibility with any aftermarket product. If youre OK with all of that, then its a very beautiful car. If beauty is all you are looking for and not a car that actually makes sense or a company that likes their customers, then this is the car for you.

I am sorry to say but Infiniti consumer affair is useless, rather than listening to the problem they just want to close the problem. My car paint was peeling and they didnt even want to listen.

My first Infiniti was an 06 M45. Love the car. It has performed like a champ for five years with very little maintenance outside of what was scheduled. I liked the car so much, I bought a M35X for my wife, and she too loves her car, and it has performed flawlessly. I now own a M56s as well as the M45. My cars are serviced by Infiniti Of Dayton in Dayton Ohio.. The service staff is top notch, and the Service Manager, Don ** goes above and beyond to ensure that all of my concerns are heard and dealt with right away.

Infiniti offers many different models for the working family, people just wanting a durable, reliable car, for those who want to look stylish but yet affordable. Great appearance, great build, the different features the car offers makes choosing easier, not just one type of appearance but many for others to choose from so not everyone looks alike. The upgrade features on the cars are also great. Since you have many different cars to upgrade from it helps choosing better so you can get the best for your money. It has lots of room to stretch out in and be comfortable while also being in a reliable yet durable car. Function is great especially in the sedan and SUV models.

My 2003 G35 Infiniti started randomly shutting down while driving and control of power steering and brakes would be nonexistent. Slip light and VDC off light, along with service engine soon light, would turn on (also oil/battery/etc). Its very dangerous. Im lucky I wasnt killed!! When I called customer complaints, they told me my particular vehicle was not under recall even though many other 2003-2005 G35s see the same problem and some have already been recalled. Infiniti is putting my life, and the life of other customers at risk by ignoring this.

Infiniti finance is the single worst company in terms of finance or anyone else I have ever had dealings with. They do not have help for anyone with any hardships. Infiniti of Denver is one of the best dealerships that I have ever bought a car from, but their finance partner is not a part of them and is not willing to work with any consumer. I have lost two children, and my wife had numerous medical hardships, and Infiniti Finance refuses to acknowledge these misfortunes. Even the largest companies in the world such as Citi, Discover, Wells Fargo and et cetera, are willing to work with their customers and Infiniti Financial is not.

We bought Infiniti just last year and went to get yearly service done. I was told over the phone that we will get car back after service in 3 hours and they will provide us courtesy car for that time. We dropped car at 2:30 pm and was expecting to get it by 5:30 pm. When we went there, they didnt give us any courtesy car but offered us shuttle ride to a nearby shopping center. We were ok with that and opted for shuttle.When we came back from the shopping center the car was not ready. We asked them, they said it is just due for washing and will be done soon. We waited half an hr more and by that time it was 5:10 pm. At that time, they told us that they guy who is supposed to wash our car is out to drop someone. They had no idea when the guy will return and wash our car. We had another activity to take care after that and regretfully we had to pick up our car unwashed. They were not punctual with their commitment. If they offer shuttle service to the customers, that should not be at the cost of service. We are very disappointed by this behavior of such a reputable car company.

In September of 2012, I leased an Infiniti JX35 at the 3817 West Henrietta Road, Rochester, NY 14623 location. Unfortunately, I am very unsatisfied with the car. The navigation in the car has never worked consistently. Sometimes it works. It seems when the weather changes, it stops working. It is very fickle and unreliable. I have brought my car in for service SIX times to fix the navigation system. In addition to the GPS not working correctly, the air bag light keeps flashing on for no reason..

I have leased a few Infinities and the car is Definitely not the quality of car it used to be. My last was a Q40. Nice looking cars, but they obviously are putting it together cheaply. Their batteries are from Hunger. My car wasnt even 6 months old when the battery started to go. I had to call AAA to charge me up so I could get home and sometimes I couldnt even go to work in the morning because my battery was dead. I brought car back to dealership and spent hours waiting for them to go over car. They told me they could find nothing wrong but gave me a new battery anyhow. That new battery lasted 2 months. So obviously its a piece of junk. I eventually had to go and buy a battery myself elsewhere To get one that worked. Same thing happened on both cars. So I was paying good money but for a very unreliable car. After my first bad experience I didnt want to get another Infiniti but my salesman insisted that car was a fluke, a lemon and it would never happen again. So like a fool I got another one only to end up with the same heartache again. You expect when you get a new car it should be good for at least the 1st few years, Not Infinity, you are lucky when you get 6 good months. Now my last lease has recently ended and I got a different car, thank God. So to get back at me for not leaving another Infinity they sent me a huge bill over 1000 dollars of trumped up charges.400 to pay for the transport of the car, when the car was brought back to the place I got it at Douglas Infinity. You would think that would be the end of it, but now they are hitting me with over $1000 bill for made up nonsense and threatening to ruin my credit if I dont pay up. The few scratches on my car from normal wear and tear, unlike most companies they are hitting me big and demanding payment in full. This is not someone you want to do business with. No $500 for normal wear and tear allowance. Very rude when I tried to discuss it with them because I felt they were Definitely trying to take advantage of me. They think they have you over a barrel because they will report you to the credit unions.I feel like I am being robbed, and its not a nice feeling. So this is how they take care of loyal customers who went through Hell because of their poor quality car, never gave them grief when I should have. You dont want to do business with people like this. I called my salesman up to see if he could help, but they dont want to know you unless they can RIP you off again. He will call me back he said last week, Im not holding my breath. Im sorry Im not the type of person to complain, but I felt it my duty to warn others. These cars have problems. My daughters boyfriend has one too and hes had a lot of issues with his also and wont be getting another. Hes a lawyer, I guess Ill be calling him for advice. There are several other brands of lovely cars. You dont need this headache.

Infiniti is an overpriced luxury. They make minimum number of models and they all look very similar. The cars look a lot like traditional Honda or Toyota. I own a sedan and it comfortably seats 4 adults. The interior options are ok, but the styling is boring. The color choices are also very standard. The car has all the high end features but the performance of these features leaves a lot to be desired. The stereo options with Boss are nice and the nav system is offered, but the nav system performance is poor. Also, when using the car for kids, the child latch hooks are very difficult to access.

Infiniti has really nice selection especially the colors. They have beautiful interiors and lots of combinations. I really love the SUVs and the Sedans and have bought both before. They have the most beautiful cars out there. Infiniti is sleek, modern, but unpretentious. They are stylish and sophisticated, but without the fuss of many other high end models. I love the Sirius XM and sun roof options. But I wish other features were at a more reasonable price point. Bluetooth is cool too but Id love screen integration as standard. There are lots of opportunities for capacity especially in the SUVs. It fits people comfortably and is great for my family. I dont ever have to worry about anyone getting smushed.

I am currently an owner of a G35, G35 Cpe, and a 2005 FX35. My biggest problem is with the FX. I have had a dashboard that bubbles and car seats that are ripped on the sides (which are now being covered by black duct tape). Now, my driver side seat is squeaking nonstop. Oh, I forgot about the rear view mirror that just fell off one day. I cannot believe the money that was spent on this car and the shape it is in. I hate driving it. If I was in any condition to purchase a new one, I would. I guarantee it would not be an Infiniti. I have never owned a car which seats rip the way they have. My daughters car, the 2003 Cpe, will start to blast cold air and not stop. But I was told a recall was only made on the sedan. Now that is just stupid. They are the same car. You, guys, make no sense. But I do believe when I go to purchase a new car, I will not get much for my FX because of the ripped and squeaked seats, and it will be your fault.

I patch the new QX60 2020. From day one a lot of issues in the car when is very cold. The window glass is not rolling up. Heater is not working. I strongly recommend do not buy the Infiniti. Im not going to buy anymore Infinity. I have a warranty but theyre saying diagnosis theyre going to charge it.

I have owned an Infiniti 2004 Q45 with 62K miles that has been garaged most of the time. I intended keeping this vehicle as a collectors item. I also own another vehicle, so it has not been my main transport. Unfortunately, the vinyl around the sides of the drive seat has started to tear on its own. On inspection, the quality of the vinyl is very poor. What a disappointment for a car costing 64K. I will never buy another Infiniti product.

I purchased a QX56 which is their most expensive SUV. The lights started to fog up after it rained or snowed, so I took it to our local Nissan dealer who told me they would not do the warranty work because I did not purchase the vehicle from them. I called Infiniti and asked what my options were. After 3 calls and 54 minutes on the phone, they told me to go to another Infiniti dealer which is a 12-hour drive door to door or pay cash to have the local Nissan/Infiniti dealer do the work and submit the receipts for reimbursement to Infiniti Canada, who then will decide after the work is done whether they will cover the headlights ($1200 each). I should have bought a GM or Ford product!

I have had problems with this car day one. Infiniti Q50 was always my dream car so I took it to the shop to be fixed but still no change. I took it to another Infiniti dealership and they are still unable to fix the issues. I regret buying the car but since it was just electrical issues I thought maybe it will be fine and Ill just find someone to fix it but no one seems to be able to know how to fix it, now I have a car that I cant even enjoy all the techs I paid for on it! I will never again buy another Infiniti.

Nissan Infiniti has many features like lane assistant when you get off a lane, and has a nine inch touchscreen with Android auto to control stuff you normally do on your Android phone like Google maps, YouTube, take calls and etc. It is touchscreen so you can fill it with all kinds of widgets from the play store. It takes very little gasoline and is the fastest most reliable car. It also has active wipers in bad weather and self parking assistance. You can personalize the dashboard at the front of the vehicle. The seats covers can be changed into aftermarket ones. And the tires are customizable like always. The user capacity is the same like any other four door sedan. Mostly three or four can fit in the back and a person in the front passenger seat. The driver seat and the passenger seats have more dedicated foot room.

The model we own and have for sixteen years is Q45. It is the best car we have ever owned with never a mechanical problem. It is a beautiful car as is all their models. Being an older model, it doesnt have the modern technologies as newer models, but what it does have is sufficient for us. We bought the car right out of the showroom without adding any upgrades. I am sure if we wanted to wait, we could have added upgrades but it was fine as is. Our model is a five passenger and gives us plenty of room. Now that we have grandchildren the car seats fit very well and the kids are very comfortable.

I leased a QX50 2019. July 16. 4 days in I got a flat. Infiniti towed my car to Kelly Infiniti. I went in for a surgery and in hospital-I had trust, they said my car had a scratch they would repair, I was home in bed not able to drive for 3-4 weeks. A single BC woman. They had my car for 25 days. My car came back with the whole drivers side repainted and horribly! This is ongoing since July, no one is owning up to this shoddy paint job and saying I bought the car that way I guess. Kelly Infiniti did it...Herb Chambers I bought the car from says they are with me...but Im on my own. No one wants to help me. Infiniti affairs cannot do much more for me because No one is admitting a horrible thing. I have a loaner and they say the car is mechanically good. But I take the hit for a terrible paint job??? They will not take the car back and its going to cost me money although I had nothing to do with this. DO NOT BUY AN INFINITI... I am heartbroken. They will pass the buck and not help you. It is so sad...

Infiniti is a good car for all. Foreign but still nice for the cost of parts. Would recommend to all anytime. Very pleased with variety options. The cosmetics and features for this car are wonderful and a small upgrade goes a long way for appeal and overall look of the car. Not that it needs an upgrade at all to begin with but personalizing a car is an amazing feeling. Also very slick and innovative design. Can come in 2-4 doors and a gorgeous car style. It is sharp, attractive, and great on gas mileage. It also has great lifespan for a car. Mine has 345k miles and still smooth sailing. 2-5 seats in the cars and extremely comfortable and safe. A lot of comfortable space and leg room for sure and much space for luggage and anything else you may think of.

I purchased a 2013 Infiniti JX35 in Metairie Louisiana. 3 years later the wheels/rims started to peel. I contacted Consumer Affairs for Infiniti and was told it was because of environmental conditions. I live in the south, where there is no snow. Even so, no weather condition could have done this in just 3 years. They just did not want to admit their product was flawed. Not one of my other vehicles had this happen. Take it from me, for the money...buy Lexus or better yet Tesla but NEVER INFINITI!!!

Terrible experience altogether. The Infiniti vehicle I leased didnt impress me at all especially for the money I was paying for it. The customer service was terrible. The hidden fees were added. $500 charges for two minor scratches. Deposition fee that I never agreed to and found out that they were added to my contract only in the end of my lease. So after my 39 months lease was over, Infiniti sent me invoice for another $1000. Their customer service is useless. They dont care about customer satisfaction and brand reputation, they care only about money. I will never ever again purchase or lease Infiniti or Nissan vehicle. Prior to leasing Infiniti I had Acura and what a difference it was. The car, the service, and I didnt have to pay a penny extra after my lease was over. Stay away from these people.

Infiniti has a big variety of cars and SUVs so that anyone can find the car or SUV they want. We found a 6-speed that hugged the road with ease. Our black infiniti was beautiful inside and out. It has black tinted windows and black leather inside. It was as powerful as it was gorgeous and if you werent paying attention you would be speeding before you knew it. We liked it just like it was - black on the outside and on the inside, stick shift and heated seats. There was plenty of room for the passenger to sit comfortably or to lay the seat back and take a nap with ease. The only time this was a problem was if someone was sitting behind you.

The company resolved 100% and responded to me directly. I dont believe they even knew this was here. Im very pleased with Infiniti Financial Services and have leased with them for 15 yrs. this was a very shocking and guess one off situation. No need to contact them. Thank you.

Unsatisfied and disappointed. Recently purchased a brand new 2015 Infiniti QX60 with only 16 miles on it. I purchased this vehicle after talking with the salesperson and being very clear as to my vehicle needs. I depend heavily in the navigation, safety features and cutting edge technology. Therefore, I was sold a vehicle that was to meet all these needs. I was sold the premium technology package and other luxuries. However, now that I have had the opportunity to drive the vehicle and put it through its paces Im very disappointed with the vehicle and Infinitis customer service.First of all the Navigation system is old and out of date. Some of the local roads have not been updated to the navigation. I have called the dealership but they failed to update the system without an extra $400 dollars payment, even though I was very clear with the salesperson and I was assured that the technology package included this and it had the latest update.Secondly, the technology on this vehicle is dated and a few years behind the competition. My previous vehicle was a 2013 luxury vehicle from a competing company and its Bluetooth, safety features and technological efficiencies were superior to this vehicle. This vehicle does not have blind spot indicators (while driving) even though I was very clear to the salesperson when purchased. The Bluetooth lacks connectivity and functions as offered by the competition. The stereo system is inferior to what I had in my 2013 vehicle.Third and final disappointment is with the engine performance and MPG. The engine lacks the power and it feels like a snail. I am not expecting it to drive like a Ferrari but to have enough power to maneuver through traffic and acceleration speed to enter major expressways. The window sticker stated and the salesperson confirmed that it should get 19 mpg in city and 29 mpg highway. I have yet to see such a performance. The Infiniti QX60 delivered to me gets 12 mpg city and 17.8 mpg highway. Horrible mileage.I have called the dealership and they have failed to take ownership of the issues stated above. I have also called Infiniti directly and they took the same lackadaisical response to my concerns and requests. If I would have known these issues I would have NEVER purchased this vehicle. I have not started to scratch the surface on the craftsmanship of this vehicle yet I am regretting every single minute of buying this vehicle. Be aware this car does not compete to others in its class. It fails miserably. Customer service does not measure to the competition. If youre expecting quality and great customer service LOOK ELSEWHERE. You will not find it here.

I just purchased the QX60 2015 with the collision avoidance system. I was disappointed that you have to turn on the system each time you get in the SUV. Why would you not be able to turn it on and leave it on. If you ever need it that would be the one time you did not turn it on. Also the insurance company would not give credit for the feature because it has to be turned on each time. Go figure as to why anyone would want it turned off.

Infiniti produces a good variety of nice car models. They make coupes, sedans, crossovers, and SUVs. I have had a good experience with my car and I would recommend Infiniti. Its a very reliable car. My car is a four-door SUV with stitched leather seats and can seat up to five people in two rows of seats. This car is nice if you carpool or have a small family. I wish there was a little more room though.. The seats are very comfortable and it has the option of including All Wheel Drive. I would recommend getting All Wheel Drive if you plan to go off-roading or live where it snows.

We bought a QX 56 in 2006. We have had numerous problems. On August 24, 2016 my brakes failed with my children in the car. It felt like air popping and my car jerked and shook a few times. The brakes went to the floor. The brake light did illuminate. After restarting the car everything was completely normal! Infiniti denies the 100s of brake failure complaints. Death trap. https://www-odi.nhtsa.dot.gov/VehicleComplaint/

2015 Infiniti QX60 - Probably the worst car I have ever had. A basic station wagon with a weak engine and sloppy transmission. No power, horrible brakes, handling. The tires are the worst. I hydroplane all the time in rain. Absolutely no traction in the snow even in snow mode. Making a buzzing and whistling sound like our 2013 JX did.

I wish I had found this website prior to conducting business with Infiniti. I agreed to a 39 month lease agreement. The sales rep told me since it is a lease vehicle and it will show under Infiniti, they take care of property taxes etc and I would only pay the monthly payment which is link to my bank account for automatic deduction so that I will not be late. I was wrong. WARNING: PLEASE BE VIGILANT if you have an account with Infiniti especially MISC charges.I had a parking ticket in Arlington which is $50. I paid for the ticket. Apparently Infiniti gets the notification also. Instead of investigating into the ticket, they ALSO paid the ticket and added the charge under MISC $50.00+$20.00 (20 is the admin fee since they paid the ticket). I called to dispute it. I spoke with several individuals and supervisors over several months. The supervisor spoke to me a condescending tone. Instead of objectively looking into the charges, they repeated what previous employees have noted in the system regarding my account. THIS GETS BETTER..I had to called Arlington Treasurer with the ticket number and guess what.. my account showed two payments (one from Infiniti and one from my bank account). The representative from Arlington also stated they mailed a check back to Infiniti which they CASHED. Now I have to prove to Infiniti that I paid. After the confrontations, they also reported to Credit Bureau that I was late on my December 2013 payment and it showed on my account. I had to dispute that too since bank statement showed Infiniti drafted payment successful on time. I am confident that this one is intentional.This is really frustrating to the point that I just want to pay for all the charges and return the car. Thankful, I only have one month left. I will never buy anything from Nissan again. I will be legal actions even though dealing with them is extremely painful but if I let this go, this will continue.

My Infiniti Q45 2002 with 85k miles suddenly shut off in the middle of the interstate while I was going about 65 mph and carrying my grandkids. I was able to get over into the zone between ongoing traffic and merging lanes and turn on the hazard lights otherwise there would have been a major collision. It was a nightmare. We were stuck there for about ten or fifteen minutes before I was able to get over to a shoulder and get towed. Infiniti needs to recall these vehicles. Were all at unnecessary risk. These vehicles are death traps. My blood pressure is through the roof today.

I purchased a 2015 Q40. 4 months into the car I hit a pothole and my air bag deploys. I spoke to their corporate office and apparently a pothole can make your airbags deploy. I had to come out of pocket to get the car fixed. They did not want to help me with anything. No rental, no loaner car. My car has no cosmetic damage on the body. 3 weeks after the incident after I file a second complaint they ask if they can inspect the car. Their customer service throughout the entire time was horrible, they were rude every time. I will never again deal with Infiniti/Nissan. They sell you crap and expect you to just suck it up.

Im in the used car business for over 30 years. We sell on average 60 cars a month. I bought this vehicle 6 months ago for my wife for her birthday. She rides in the same car for 2 years or more as I do too. I noticed online that Infiniti has had a big problem with 2012 Infiniti QX56 white and some consumers are getting Infiniti to fix them. We took hers to the dealer last week. They kept it for 3 days. Then they called and said that there was nothing they could do. the vehicle was 1 owner with no accidents when I purchased it for her. Im sure they refused because its not titled in a individuals name.It would be one thing if I had it on my lot to retail. I have a lot of friends call me and ask whats a good vehicle to buy. Through the years I have taken many vehicles to new car dealers cars that I bought to sell that they did customer satisfaction work on. After this Im done suggesting Infiniti automobiles and I will tell them all how I was treated by them. Also there is a class action suit in the works over this which I will be joining against my good judgment. Lawyers always get the money but I want Infiniti to pay.

We are leasing a 2017 QX70 that currently has 6,000 miles. It has been to the dealer twice because the battery keeps dying. The 1st time they just replaced the battery without asking what would cause it to drain.The 2nd time, they finally decided to test the electronics to see why the battery keeps draining. The dealer couldnt confirm this would fix the problem but they think it is the push button start which they tried to say was not factory installed (until they looked up the window sticker). Aside from the inconvenience of a dead battery TWICE, we have had a loaner car for a month and still dont have the car fixed.We filed a report with Infiniti Consumer Affairs who sent the case to their legal team to see if we could break the lease without penalty. Brian, the CA rep assigned to our case takes two to three days to return phone calls. He finally called today to say CA determined we cannot break the lease under the Lemon Law. Our car is still not fixed and the dealer has yet to confirm when we can expect it to be fixed. We will never buy another Infiniti again as this is a joke. The car isnt even used enough to have had its first oil change! And there is no guarantee the push button start is truly the problem, so this could keep happening.

Infiniti has excellent performance and some of the most sophisticated tech available for production cars. There are several choices for passenger capacity across various models - mid-sized to large sedans, coupes and SUVs. The smallest are the sport coupes with front seat room, but tight rear seating for two all the way up to the very large seven passenger SUVs. There are some models with a wide choice of drive trains featuring, hybrid, natural and turbo aspirated, as well as All-Wheel-Drive. Within a model, such as the Q50, there are choices for a more a sporty look and feel, including more aggressive aero at the nose and tail. There are several tech and appearance options to allow for most tastes and budgets.

This is a very comfortable car, but it also has a sport mode for a sporty feel. The interior is very pretty and feels luxurious. We have had no problems with it. People constantly tell us how much they like our car. If I had it to do over, I would purchase the same car again. The white paint is different from the white colors offered by other car companies.

I am an owner of a 2008 EX35 journey. I really like the car but Im having a difficult time understanding why the dashboard is cracking. I always thought that infiniti had a reputation of high quality and Im very disappointed to know that they wont even consider replacing my dashboard. What I did learn from this experience is that I would not consider purchasing another infiniti.

I bought a 2003 G35 Sedan in 2012 from Beshoff Infiniti in San Jose. The sales guys were cool from the first meet. However I test drove the car and everything appeared to be fine, radio came on but I couldnt try the disc player being I didnt bring a CD to the dealer. However, after my happy purchase of my new affordable luxury ride, when I got home I wanted to listen to my cd in my new car. I slid the cd in only for it not to be able to go in the dash said it was a error. I instantly called back up to the dealer but of course they were closed. I got in touch with Rick at the dealership and told him that my radio wasnt working when I left and he advised I bring it back up there. I brought the car back the next day didnt even own it for a whole 24 hours yet. They took it to the service area in which they had me sit in a room to tell me my circuit board is going out and it was recalled but I would have to pay for it well over $1200 to fix a radio that was supposed to work when I bought it. I told them that I just drove off with the car and its no way I should have to pay for it. I asked to speak with Rick in which they said he wasnt there and neither was anyone else I bought the car from. So I never got the radio replaced. Now its 2014, I have no radio and I refuse to pay for something that should have been fixed due to manufacturing problems Infiniti is already aware of. You would think they would slash prices being they know the cars are worthless junk. However they hike them up and never mention any possible problems.. I was driving on the freeway Saturday doing about 70 miles per hour and my car lost all power with no warning. The driver behind me veered and hit another vehicle. I totally freaked me out, I could have been killed. I find out the sensors that was recalled, can make this happen and that Infiniti knew of this. I called Consumer Affairs in which they stated my car had 4 recalls and one was the sensors in which was already repaired once. I explained that its happened again and I almost died in which the response was well its nothing we can do and I would have to pay. WITH ALL OF THIS, I AM DONE WITH INFINITI. I DONT EVEN WANT THE CAR ANYMORE.. I HATE I STILL HAVE PAYMENTS. IT SHOULD DEFINITELY BE A LAW AGAINST THIS DEATH TRAP..

This is in reply to Glenn of Orland Park. I too own a 2003 Infiniti FX35. I too have the same over-heating problems with my vehicle. Infiniti will not do a darn thing about it because they already know of the problem. It is inherent in most 2003 Model FX35s. 1st Model release and build. It is the head gaskets. Low block! It is exactly why Infiniti acts like they cannot diagnose or replicate the condition. They drag and drag running up the bill and they play stupid. A simple radiator pressure test will immediately reveal the flaw. But they dont want to be the ones who conduct that test and reveal this condition to you. Take it to a radiator specialist. You will get your proof! Their only recommendation is to replace the engine! At close to a $ 10,000.00 fix. This is totally unacceptable! I would just love to partake in a class action suit against these imbeciles. Please do not waste any time or money trying to diagnose the problem gentlemen. It is on every Infiniti blog you will find. Good luck to all whom own these vehicles. I know that I am not alone. This should be a zero rank to Infiniti, but this site will not allow it. : (

I purchased a QX70 in July 2017. I love the car but I started noticing a musty smell when I turned on the A/C about 6 months after I bought. I took the car into the dealership and they told me to changed the cabin filter which I did and to turn off my a/c about a mile before my destination. Ive owned cars for 35 years and Ive never heard of such a thing, especially in Florida. The new filter seemed to help but then the smell came back. My son in law said it smells like an old man with body odor and Ive also heard it smells like rotten onions. I took the car back to the dealership about 6 months later and they did an ozone treatment which didnt really help. I took it back 2 months later after my friends who were visiting from out of town started coughing profusely when they got in the car. Evidently shes allergic to mold. The dealership performed another ozone treatment which didnt help. Infinity supposedly did a mold a test after keeping my car for 3 weeks in the shop. I have not seen the mold test but I can still smell the musty smell. The smell seems to be most noticeable on the passenger side as soon as you turn on the A/C.

I have 2 problems: 1 is timing chain, 2 is exhaust. Check engine light on exhaust need to be replaced. Infiniti manufacturer do want to help at all with timing change. I had to pay $3000 to fix timing chain, and now I have bad exhaust at 80500 and they do not want to help to cover it under warranty. Warranty on exhaust is 80,000 miles. I had this problem since 75000 miles and Infiniti dealership didnt tell me was under warranty until its out of the warranty.

There are many models the brand offers and is considered a luxury type of vehicle because the brand uses high quality materials. The cars look good, feel good, and drive good. I drive the car when I go to work or to school. It can hold up to five people. If it was any bigger or wider it will be a different car. You could get better seating like leather seats or go with the standard. You could get a better radio installed. There are many options to choose from to match your style.

I have had an issue with my lease. I went to INFINITI OF RIVERSIDE and the car salesman was Tahir **. The salesman was completely dishonest and did not do anything he promised to do. I inquired about a lease since my lease was coming to an end. He continued to text me the same day and insisted I go in that very day in order to get a deal. Upon going in to look at the cars I told him I would like to return after speaking with my prior leasing company to make sure that I had all my numbers in order. I told him that I usually go with a Broker and he insisted that he was also a broker and that he can get the same deals. I then told him I was not looking to put any money down at the moment that why I didnt want to get the car that very day. He insisted we go on a test drive and we did. I didnt like vehicles color so I insisted I would come back later. He then told me that if we leased the car that day that Infiniti would take care of all the remaining payments, damage fees, and disposition fees. It sounded good but I still had a budget I wanted to stay under. The budget was that of 400.00. He then said that if we got it that day he would be able to do everything, take my old car that day and that he would take care of everything to return it, pay any fees, and I wouldnt have to worry about anything. All he said was that he would need a down payment in order to make the deal. Originally not wanting a down payment I figured if everything was going to be taken care of then it wasnt a bad deal for a 2 year lease. So I decided to try out Infiniti and so far it has been a horrible experience! He told me I could only get a 3 year lease, then he said for the down payment I would have to write out a blank check for 1,600 as the down payment. He never called Lexus to make sure they came to check the car I had to do that. I have been having to deal with Lexus since not everything has been paid off! So now I still owe Lexus upwards of $600 and I have a higher payment on my Infiniti lease because it was going to be a little higher in order to cover any cost. This is the worst car buying experience I have ever experienced and will be glad to return this car and never do business with a shady company like this! I have tried contacting Ali and all he said was that I should take car of it on my own now. And he stopped responding to me.

My local Infinity dealership was selling a pre-owned car. Due to Infiniti being a reputable dealership, I had confidence in purchasing a used car from them. I would not have thought that they would sell a car with a major internal flaw. I test drove the car, looked at the Carfax, and things checked out fine. I purchased the car end of February 2020. A week later, when I was trying to set up my bluetooth and stream music, this feature was not working at all. When I try to make phone calls, the system goes in and out, and I am unable to stream anything from my phone. I took it to a Ford service center (the car is a Ford CMax Hybrid), and they could not diagnose by a quick look. They recommended that since I had just bought the car, I should take it back to the dealership to have them look at it.I called Infinity, and spoke with the sales rep who sold me the car, in addition to the sales manager. They did not even want to look at the car, and tried to tell me that everything was fine when they sold me the car. They did not want to have anything to do with fixing the bluetooth issue. The sales manager basically said oh well it was sold as is. I would have expected them to tell me that this feature was not working/a system was broken, but no one shared any of this info with me. I thought a company like Infinity would not do something like this, but I was sadly wrong. On another note, it took 3 phone calls to get someone to talk to me about this. Nobody was calling me back initially, this should be telling. Now, in order to get this fixed, I will have to pay several hundred dollars that I dont have, so that I can make phone calls in my car and listen to music.

The I30, four-door model with leather and good sound system is a mid-level of the brand but it has good workmanship in construction. Its an older model, so design was outdated to more current models. But its attractive and functional design. It also has well-rounded lines with functional interior amenities, controls and easily accessible. Since this was a basic model, it did not contain a lot of bells and whistles. The sunroof was a nice feature and worked well. A larger engine was not needed as the model performed well. The car is listed as seating for five, which was correct, but rear seat leg room was limited. The front passenger compartment was quite narrow for leg room.

There are sports, sedans, SUV models and I believe trucks. Perfect for a single person or a big family. This luxury brand is very reliable and lasts a long time! I have a G35x and it comfortably holds 4 passengers and myself. We always use my car for road trips because it is very spacious. I imagine the SUV would be even better! The appearance is very sleek and expensive looking. I love my LED lights and the way they move with my car when it turns. I also like the inside clock feature which is very eloquent! You can choose an upgraded package that allows you to have Bluetooth features and GPS right on your navigation screen.

I bought my 2003 G35 brand new. I paid a very high price for a luxury car that turned out to be a lemon. I had trouble with the AC unit and radio almost from the very beginning. I was not informed of the recall campaign at all. I took my car in five-seven times during the recall with the same problems on the AC unit and radio, and it was never fixed. I now found out that there was a problem that they were aware of, and they never fixed it even while on warranty. I called Infiniti consumer affairs; they said that my radio was already replaced, and they were not going to do more. I have all my service orders that state the repeated visit, with the same issues. Im not going to let this go. I work too hard and paid a lot of money, for me to have to pay more due to a Nissan manufacturer mistake. If there is a lawyer that would take my case and help with a class action suit, please contact me. I will also begin a search for an attorney to take my case. This will not end until Nissan is stood up to!

Back in July my wife and I leased a 2014 Infiniti Q50 sport. No problems with the purchase everything went smooth. On November 19th she was destroyed by a school bus. After a few days I was told the car was a total loss, Safeco prompted me not to make any more payments as they had already got the payoff amount. I went to Infiniti to see what my next step was. I was told bring up your license plate and registration and they would put me in another car since our lease was so new. I ordered a new car to be delivered to the dealer along with a $500 deposit. After a few days I was told we were not approved? I was never told my credit needed to be run again. The salesman ran our credit knowing the other car was not off the credit yet? So infiniti and Nissan ran our credit twice knocking down our score more. It took three weeks to get our deposit back for some strange reason. When I offered to supply a co-signer I was told our name could not be on the car. We decided to call Nissan/Infiniti and we were told wow! They were shocked at how we were handled and said they should have put us in a new car and transferred everything over, she also told us they were independent dealers and try a different dealer.My wife and I called another dealer and I told them my story and he responded with I can get you approved .. no problem. I assured him I did not want my credit run unless he could assure me it would work. The salesman said fill out credit app and I will have you approved within a couple days. 10 days later and Im calling him trying to find out what is going on, I took into consideration the holidays and waited until today. Finally he responds and tells me sorry we cant help you because you were turned down at another dealer? I responded with I chose another dealer for the way I was treated. I am now waiting for a phone call back from two hours ago. I was told twenty minutes, I also e-mailed the customer service and got an automated response that it was received and have not heard back from that... 5 days ago. So now I have 4 hard credit inquiries not including the ones we got at the purchase! Completely Frustrated!!

Decent amount of models but need more in the large sedan category and more sport type cars would be nice. The large SUVs look like a remake of the Nissans. Though I know both are owned by the same there needs to be a difference if someone is going to be paying a higher price. The front looks amazing. Just looks like its angry and is ready to go. The on-board navigation and the whole system though is bad. The infotainment system Infiniti needs to be revamped because it is slow and old. The upgrade options are a little pricey but not as bad as other dealers. Some are worth it like going to the premium but the personalization could be better on them. Back seats have decent amount of leg room though me being a tall guy the person behind me can become squished between the seat. Plus when I get out, the auto bring the seat back can make it even worse and I have to manually stop it.

I have 2006 M45 Infiniti with 43,000 miles which I just recently noticed it has cracks in the dash, otherwise, in pristine condition. After searching online, there are many complaints for several different Infiniti models with the cracking issue. My auto has always been garage kept and I have never used any kind of chemical cleaning the inside. Infiniti has issued an extended warranty for the FX models for this issue. I called customer affairs for Infiniti and was given a rote spiel, looked up my VIN and was told no recalls for that issue on M45s, they will notify me if and when a recall is made. Did not want to discuss it at all.... Just kept repeating I would be notified if there is an issue. Who makes these decisions? I cant believe a supposedly quality manufacturer would just brush you off like that. Who do the many people who have this issue need to complain to, to get something done?

I took my 2003 G35 into the Infiniti Kearny Mesa, San Diego for service on shuddering brakes, air condition, and radio (wont shut off). Advisor Michelle informed me that there was a recall back in 2003. The vehicle did not require a replacement of the computer circuit board but was replaced any way. About a month ago (08-14-11), the A/C (full blast) and radio came on and would not turn off. The advisor said it would cost $900 to change out the computer circuit board for the A/C and radio. I have conducted research and it appears that many G35 owners have identical problems. Can you assist?

I bought a hardtop convertible flapper motor in November and had it installed. I used it 4 times before it stopped working in February. I contacted the company (< 90 days) and requested a replacement motor. They refused. They did not even offer a discount. The part was $880 or that worked out to be $220 per convertible top elevation. Do not deal with Infiniti parts of America.

Infiniti has the most outstanding features available. Their look is so innovative that any type of person would love this vehicle. It has a variety of models for each type of individual out there. Whatever you are looking for Infiniti has it. They have models from the sleek and savvy to the family and modern. If you are laid back or more outgoing, they have the look for you, too. Infiniti has any type of upgrade or personalization that you want. All you have to do is ask and they will do it for you. And if you dont want all that hoolah then tell them and you dont have to have it. Infiniti is there to meet your needs, not theirs. The passenger capability is also awesome. It is a very roomy vehicle. Its great whether youre just one or two individuals or a family. They have the car for you.

They ruined my credit over $100, because I had a typo in a single month of car payment. I’ve been a loyal customer for years and never had a clean payment history. They didn’t bother contacting me and marked me 30 days late. So now I can’t get the best mortgage rate when I’m trying to buy a house. Their customer service is also very rude when I try to dispute this.

My car was stolen. The insurance company sent to Infiniti more than the car was worth and refuses to give any money back, even though I put a large downpayment. Horrible company!! Thieves!! Everyone knows a car depreciates as soon as you drive it off the lot. Do not lease through Infiniti ever.

They have everything you need with the comfort of a Cadillac! You can choose from a fast lil coupes to a family car. If you need a truck they have a great pickup truck and if you want something for a bigger family but still fun you can get the Escalade hybrid. All these vehicles are made for people just like us with all the qualities of living the high life.The coupes is a 2 Door which you can get with drop top. It has 348hp and 7 speed automatic. The Z62 is a great luxury SUV. 5 doors, 5.6 liter engine, V8 32-valve. Lets not forget the Skyline, fun lil car can come in so many styles. My favorite is the 3.0 liter VR30DDTT twin-turbo V6, 6 speed manual. It may have 4 doors but it is sleek and fun. You can choose 7 speed automatic or 6 speed manual, dont forget convertible and always has comfort. You can go turbo charged or twin-turbo and diesel I4 if you choose. Depending on what you would want you can go from 2 door coupes which seats 2 to 4 people or 4 door for the sedan - 4 or 5 people, and all the way to 5 door SUV - 4 people all the way to 7 people.

This sport model has the thinnest tires that go flat constantly. In the first 18 months of my lease, I have had 5 flat tires costing $2,500. - Infiniti will not honor their offer of $1,000. To add a tire protection package to my lease. They are a TOTAL Scam of a company and have lost me and my extended family as Infiniti customers.

I like reading the reviews posted by so many Infiniti owners and its sad that so many people have experienced tardy customer service via their dealers or the manufacturer. Im prone to skipping past reviews of vehicles 5 years or older as the service history is unknown, therefore focus on 4 years (the age of my Infiniti ex30) or new models as Im considering trading up.CUSTOMER SERVICE: It would seem that customer service is quite poor in the USA compared to England. My local dealer (Stockport, Greater Manchester) do a great job and in particular the Service Manager (James **) personally ensures that his customers are happy with the service they received. In my last review a year ago I mentioned that Infiniti had increased the price of a SatNaV update from £100 ($120) to £400 but when James read that he offered me the update for the original price when I come in for my next service - thats due in a few weeks so Ill be holding him to that.MILES: I bought the car with 13000 miles on the clock, it was a year old. Two years later and a further 45000 miles added I was concerned about its resale value but was pleasantly surprised that the residual had increased. I was offered £12,000 as a trade in, the car cost £20000 so not bad. Further, I was worried that I was killing my car with the style of driving and the distance but was assured by James that the car was running perfectly and would require brakes only at the next service - so Im happy about that.NEW: I would like a new or newer car; Ive looked at many options amongst the Infinity range as well as others like Nexus, Land Rover, BMW & Audi and I keep gravitating back to Infiniti - why Customer Service, reliability, & feel good factor when I drive it. I have not liked my options with Infinity to date based on cost, design and MPG compared to a BMW 3 or 5 series. I get on average 35 from my 3ltr EX30 diesel and I think its that high because generally I accrue miles on longer distance runs on highways (motorways if youre British) and we pay (the lowest in 3 years - $8 a gallon) so MPGs is a motivator to change. Ive decided to wait for the new version of the 4x4 EX30 expected out in October 2016 but will wait a little longer and try to buy a demonstrator as that can save lots.

I bought a preowned infiniti from Red Noland Infiniti and within 3 weeks it would randomly not start. After spending over 40 days total in their service dept they could not diagnose or fix the issue. Finally after 11 months of ownership and 57 total days in service, Mike Ward Infiniti came up with at least an idea of the problem. However, it is several hundred dollars and may not even be the actual issue. Red Noland told me it was not covered under warranty or the warranty that came with the car. After the 4th attempt at repairing they offered me 40% less than I paid for the car after a few months of very stressful ownership. (Imagine going somewhere, the store or hiking, and your car wont start for over an hour when you get back to it). Infiniti consumer affairs has been less than helpful as well the only competent people are at Mike Ward in highlands ranch. I have had two arbitration cases open with infiniti and even with the bbb, however since the car is over a year old, but still under warranty, they refused to do anything to fix the situation. I have owned 3 infinitis the last 5 years, 2 g35xs, and a q40, and I will never give Infiniti or Nissan another dime for a car! You would think they cared about customers with brand loyalty but thats as big a joke as calling their cars luxury performance sedans.

Infiniti FX35 2012 - Fantastic car, good stability and handling in inclement weather and windy conditions. The controls on the steering wheel are also easy to use. The cameras are helpful in tight spaces as well. The built-in map program works fairly well but you need to pay to update it annually. The car can go almost 500 miles on a single tank of gas for a road trip. The car is a mid-size SUV that handles a lot of items in the cargo area. It is easy to pack different types of items. The car travels well for tall individuals 64 or so in the front sears. The Bose sound system is fabulous too. However, the car does not have intuitive windshield wipers. The exterior mirrors are not heated and they freeze over when it is sleeting. The little gadget box where the lighter is has no purpose as well.

I bought a brand new 2018 Q50. Within the year I have had several problems with the tires. The tire pressure warning is always coming on. I put air in the tires and a few weeks later the same warning comes back on. This has happened to me several times. A few weeks ago I got a flat tire while driving and had to have my car towed to the Infiniti dealer because much to my surprise my brand new Infiniti did not come with a spare tire! No one told me this when I purchased the car. After spending $415 for a new tire and wheel alignment, I now have another tire with a bulge in it. I asked Infiniti to give me a new tire without charge and was told that they can’t help me and suggested I go to the manufacturer. I informed them that being that they could not help me I would not be a repeat customer and I was told that that was OK with them???

Called Infiniti to report the problem about my fx 35. They refuse to fix and just blow you off. How IM going buy high-end car and with four years it start to fall apart? The dashboard is split in several area and the covering start to fall off. I had a honda for many years and must say I never a had problem. Infiniti dont care about their customer. If we dont buy these car then Infiniti corporate go under and I wont stop until they fix my car.

If your Infiniti Q50 AWD sport or non sport 19 rims with the Dunlop SP 5000 DSST CTT run flat tires will probably develop a low speed squashy sound around 10k-15k miles you will hear with the windows down. If you notice this tire noise the tires are under warranty from Goodyear who now owns Dunlop and Kelly. Goodyear Tire Company will send you to a retail tire shop and once confirmed tires are in fact bad will prorate towards a new set of run flat or non - run flat Dunlop, Goodyear or Kelly tires. I have a 2015 Q50 AWD sport with Deluxe and Technology Package my bad original Dunlop 5000 DSST CTT @ 14,917 miles, I chose the EAGLE SPORT A/S non-run flat tires that come with a 50,000 mile warranty. Very low tire noise, smooth riding, better braking, excellent in rain + dry traction-handling, good snow traction. These new Goodyear tires has definitely improved my overall ownership experience with the Infiniti Q50.

My Infiniti 2003 G35 audio finisher circuit board is defective, which causes the audio and temperature controls to be inoperable. Nissan North America/Infiniti Division issued a 2003 G35 Sedan Audio Finisher voluntary service campaign, but is only covering sedans manufactured up through August 21, 2002. When I called to take steps for the repair of my 2003 Infiniti G35 sedan, I was informed my car was manufactured in December of 2002, and was outside of their voluntary service campaign, even though the defect is a known problem to the 2003 G35 sedans. I am concerned for my driving safety, knowing the AC/Heat is running full blast for the duration of my drive. I commute at least 500 miles from Monday-Friday (not including weekend driving), and I know this will put a huge strain on other mechanical systems in my car, and I can only imagine my time is short, before my entire car is rendered inoperable. Without Nissan honoring this repair, or until I can afford to repair the defect myself, my car has no value even as a trade in. I will never buy another Nissan/Infiniti product, and will start my own personal campaign to convince other consumers, not to buy a Nissan product either.

For those of you that have the dreaded bubbling dash there is good news. Infiniti issued a recall on the dash problem to be repaired at no expense to the owner. I had an 07 fx35 and the dash bubbled in 2010. Had it replaced and received a warranty for 85000 miles or 8 years. The drivers seat tearing is another issue. They will not fix that, nor will they fix the power seat gear issue.

I purchased a 2014 Q50 at end of February. I have been experiencing a terrible odor, that smells like body odor and onions, coming from the car. I have brought the car in to service and they were not helpful in the least. I contacted Infiniti consumer affairs and they sent an inspector out from Tennessee to work on my car. Its been 4 days and I was told that my car would not be available to me for another 5 days. I was given a loaner car but its really not that helpful as they gave me another q50. This car smells too.Infiniti told me they really dont have a solution. They changed the drain hoses from the sun roof and now they are working on deodorizing it. I honestly dont think this is going to work but they asked me to give them a chance. At this point I really have no options. This is supposed to be a high end car, over $40,000. Im experiencing headaches, and feeling dizzy when in the car. The internet has shown many people having the same problems with their Q50. I just wanna enjoy my brand new car but unfortunately, all I wanna do is vomit when Im in it. Please, any help is truly appreciated.

The styling is terrific. It is comfortable to ride & to be a passenger in. And it is safe! If I lend the car to relatives, they are comfortable in it & they feel it is a safe drive. Frankly, if I finally wear this car down (and it doesnt seem likely in the near future), I am getting another Infiniti.

I like a nut not only did I buy one Infinti (QX60) but I bought the second one, a G37. The QX60 a week after I bought the Gas gauge was reading Zero mile with a 1/4 tank of Gas. I got told it was bad gas, then I was told Im driving down hill so that affects it. Then I was told the Infiniti corporate had to assess the SUV. It took them 2 tries and they replaced the entire Gauge system. Then I had issues with the Transmission. Took it countless time and they kept saying that the software needed to be upgraded. After filing a complaint they replaced the Trans and it took over 9 months to get it done. Then I bought a G37 certified. I thought buying a certified would get me a better value and it would be reliable. It started to leak Differential fluid. Was told the Diff overheated and it leaked fluid. Then the Tires got a nail and they refused to fix them, when they said that it was covered under the maintenance. I have to say the SERVICE FROM INFINITI IS POOR AT BEST. IF YOU CALL INFINITI CONSUMER AFFAIR AND GET AMANDA HANG UP and wait the 30 days and get someone else. If you ask for a manager and Tommy. Hang up as he will give you lip service. Buy a Lexus or Acura!!!

I leased an Infiniti 37G in 2014. My lease expired in September of this year, I visited the dealership where I had leased the car the first week of August and inquired about buying a new Infiniti AWD. I contacted the dealer several times trying to get cost and payment terms. I received two quotes, both with very different figures and payment terms. I contacted the dealer a final time the third week of September and told the salesman I had to have the information within the next two days in order to process everything before the lease expired. When I did not hear from him, I purchased another vehicle from a different dealer.I then called to make arrangements to return the leased Infiniti and was told the only person who did that was out with an infected arm. I was told he would be given a message to call me when he returned. I still have not heard from him and it is now the middle of October. I returned the car to a different dealership. Now after two months I have been unable to get Infiniti to release interest in my Personalized tags and have had to buy new tags for the car I purchased. Based on my experience, I would never recommend leasing or buying from Infiniti.

I made an appointment for the dashboard recall for my 2005 Infiniti FX35. I arrived at the Long Branch, NJ Service Center early for my appointment, and received a loaner car. Within an hour, they called me to come back for the vehicle. Mind you, I live 40 miles away from the nearest Infiniti dealer.They told me I need to come back and make another appointment when the dash comes in. I asked them why would they have me come in for nothing then. They stated that we need to see if its normal wear and tear, or warranty. I said that If its a recall, then it should be replaced either way. They said, not if its normal wear and tear. It was a total waste of time and every time I go in there they want to charge for something. This time they tried to hit me with a $120 evaluation fee. I will never buy another Infiniti again! Also, they will not cover paint chips I have all over my front bumper. The paint just keeps peeling off and it looks like crap. Its a 50K vehicle, new. There is no reason why this should not be in the recall as well.

My 2009 Infiniti fx35 always have break problem whenever the weather is really cold. I took it to Infiniti several times, pay a lot of money, but the problem still remain. This problem started 3 months after I bought the SUV. Also, lately when I drive, it sounds like something is beating drum under my car but Infiniti cant find what is wrong with it. I am always regretting spending so much money to buy an SUV that Im not comfortable with.

These cars are comfortable, reliable and fun to drive. Infiniti has several models to choose from. From sedans, coupes, compact SUVs to full size, this brand has what youre looking for. Quality materials and precision engineering makes these cars worth their price. Infinitis luxury styled automobile stands out from the competition. Beautifully designed and loaded with tech these cars are great to own and drive. Enjoy your daily commute a little bit more driving an Infiniti. Its big enough to hold my family, our dog, beach picnic stuff and hit the grocery store on the way home. Also big enough to pick up grandma from the airport. And it can be upgraded to leather abs, power steering, park assist, auto breaking, and choice of exterior and interior color.

The worst car I ever owned. I bought it brand new. It has less than 25,000 miles on it 2 years later. I have gotten stuck on the road 4 or 5 times with electrical problems (not just the battery). I also got stuck with a flat tire and found out for the first time that this $45,000 lemon did not come with a spare tire. Roadside assistance is a joke. 20 minutes worth of robot menus, another hold for a real person who asks the same questions, and then between 45 minutes to an hour before anyone actually shows and tows the car to the dealer. How do you get home? Your problem. The service department dealer, Manhasset Infiniti, manages to find a $600-$1,000 non-warranty item every time the car is brought in for routine service or a warrantied repair. Everyone is very nice and gives the appearance of being accommodating. But the bottom line is that they are handling you, not your problem.

I have been devastated by the loss of my 37x related to fire. I loved every moment of ownership of that car which I purchased new 3 years ago. I have been searching for assistance on line and called the warranty division but have not received any responses or been able to find help. Local dealer cant do anything as this requires higher level of support and investigation. Can anyone from this site help a Canadian owner reach someone of importance at Infiniti related to the warranty division? I do not wish to provide any details yet hoping Infiniti will respond to my issue. This is an extremely disturbing experience. I dont know where to find an order number as requested below.

I bought my Infiniti last September 2014. Until now June 2014 it been like 8 time I have to go to the garage for update system, rust, repaint, frozen brake... A lot of problems.

I would strongly recommended anyone to avoid Infiniti. One of the worst companies dealing with cars. They just discontinue vehicles overnight FX35 and dont provide any after sales for the discontinued cars. Even China do not manufacture their parts saying its a failed company. In Qatar finding infiniti parts are like finding a needle in a haystack. Sad to know they related to Nissan.

Infiniti is great and comfortable. It has a very sleek, modern, appealing design with compact, great tires. It has a durable build with the front well designed for movement and maneuvering around adequately. The different brands have different passenger capacity. Mainly 5 passenger capacity is the most common. The SUV have more capacity up to 8 while the coupe cars have 2 passenger capacity. There are definitely a lot of upgrade and personalization options with this car type. Were able to get technology upgrades like navigation, seat warmers, Apple and android CarPlay plus more.

I have a 2003 G35, on all four doors, and the inside leather is coming off. What to do about this?

I just want to start I am Infiniti loyal customer, this is my 3rd Infiniti. My current car is QX70. About 4 months ago my car would start and shut off. I took it to Oklahoma city Infiniti dealer and they diagnose the issue a day change the break switch with didnt help. Took it the 2nd time and they program the computer and told me this will solve the issues. Same day after I picked the car start doing the same thing + jerking while speeding and slowing down and out power at all. I took it back and they went and changed the engine magnetic head which I dont understand why. Picked the car and 2 days before Christmas while doing shopping with my little girl, while waiting at a traffic light the car shut off. I had to put the gear on park and start the car. This is a safety concerns. I called the dealer the next day and was asked to bring the car. This time I took a video of the car not starting and show it to the service manager which he now have proof. The dealer cant diagnose the issue and I been told by the shop foreman to contact Infiniti consumer affair which I did. After they contact me I been told by OKC dealer I cant no longer bring the car to them since the Infiniti corporate been notify. The consumer affair supervisor informed me that Infiniti cant do anything special to fix the car. What I can do take it to different dealer which about 120 miles which I did and they have the car now. So Infiniti is aware of this issue and I have 3 recorded videos of the issues and wont do anything even its a safety issue. Hope Jacki ** of Tulsa Oklahoma will be able to help. WILL SEE.

Infiniti g35 peeling and dashboard cracking! I contacted Infiniti consumer affairs, their twitter, and facebook pages just to get this lousy response: Thank you for taking the time to reach out to us with these additional details. We offer our sincerest apologies for your dashboard frustrations. Our department works in tandem with Consumer Affairs, and we see your recent case was carefully reviewed before a decision was made. Were sorry were unable to be of further assistance. At this time, we advise you continue to work closely with the service department at South Motors Infiniti to resolve your dashboard concerns.BASICALLY, we will not be doing anything about our poor quality manufacturing and do not care that you spent your well earned money on our quality, luxury vehicle. If I would have known Infiniti had these many issues I would have never purchased one! I purchased this 07 g35 in 2011 meaning that the dealer most likely had prior knowledge of these defects and sold me this car under false pretenses! So disappointed in this company!

My review is negative because of the car quality not the overall company because I had a great experience with the local dealer here. Im very disappointed with the QX80 2018: Quality of the backup camera and the 360 degrees cameras, this is by far the worst quality of cameras in the car market! It looks like a camera from 10 years ago. The car loves gas too much, Im averaging 11 miles in the city and 13.5 in the highway, I had big engine cars all my life and this car is the worst in that department. You would expect when you pay over 75k for a car a normal backup camera, thats my biggest complaint with the car!!!

Bought a new 2011 QX56. Had multiple issues covered under warranty. Thinking I got a lemon! Recently, my wife got stranded on the side of the road with our kids due to another poor quality issue. I paid to have it towed to the dealership where I purchased it. The vehicle has 79K miles. I was told it needed a timing chain and sprockets or a long block. 5K to 12K to fix. Called Infiniti which took a week for them to open a customer care claim and assign a rep to review and follow up. Was told it was out of warranty and there was no support offered. Escalated it to Nissan corporate, which took another 5 days and was told the Qx56 had performed to Nissan’s standards 70K miles and Nissan would not offer any additional support. The corporate rep was correct. Not a lemon, just unreliable and overpriced! Nissan has changed the name twice but it is still the same company making it. Based on all the customer complaints online this is a common problem! I have other choices and will not purchase anything else from Nissan or Infiniti! I hope my bad decisions help you make a better choice!

Infiniti g20 and I30 are good standard cars. They hold up and last awhile. Although the cv axles and the starter go out. They drive smoothly and have a number of options for upgrades including Bose sound systems and built in navigation. The Infiniti i30 has a standard CD player and stereo with a 6 cd capacity housed in the trunk. It has leather seats and a mesh automatic window cover to help with the heat. Also, the powerful v6 engine, navigation and sound system are extremely useful. It is Bluetooth capable and steering wheel controls make placing phone calls, changing the station, or increasing the volume seamless. Large backseat and passenger seat space are great and there is also front passenger seat heating as well. The back has child lock if needed on both doors. Also, comfortably fits a car seat and two other passengers in the back.

G35xS, transmission went out at 85K. Battery dead last year, replaced with a new one. Guess what? Battery is dead a year later. My dashboard is warped, speaker to the right is busted. Passenger sensor airbag sometimes works, sometimes it doesnt. This car has been serviced regularly and only used it to commute to work. Kia or Hyundai would outperform this car. Waste of money!

I, too, own a 2003 G-35 and have had the expense of $670 to change out the radio circuit board. The repair shop tried to go through Infiniti but my VIN was outside of the range of the recalled vehicles. I think it is ridiculous that with the volume of complaints, Infiniti only chooses to replace a few. The problem was not limited to this specific range of vehicles as can be seen in the many message boards that continue to be the voice of many dissatisfied consumers. I really want Infiniti to make it right with the people who purchased their product and now, have had to be out the expense of the repairs. I really loved this car and would have been an Infiniti customer for life but this is just too much for anyone to just accept. Stand by your products and reimburse people for the money they have had to spend to fix this problem in order to be able to operate their vehicles safely!

I recently bought a 2016 QX-70. I previously owned a 2003 FX-45. I was looking forward to having an integral Navigation system. To that end I paid some $160 for an upgrade that took over four hours to load. The system is useless. In the three weeks I have owned it I have had several instances where after putting in an address it says. Sorry no data available. My Garmin Nuvi and Google maps found all of those in a very short time. Infiniti needs to fire whoever does that mapping program and use Garmin or Google. Very disappointing in an expensive vehicle.

I had several problems with my Q56 - just own it for 7 months. Dealer and Infiniti tells me that my leaking roof, squeaking brakes, car stalling, and non-working radio is all normal for a brand new car. At one point, I was going in every two weeks for repairs which have not been resolved. I never owned a vehicle with so many problems. I just get excuses from the dealer. They are trying to persuade me that this is absolutely normal. I am very unsatisfied with the vehicle. I will never buy Infiniti again.

I took my car in for service, reluctantly, thinking once they had my address it would mean never-ending direct mail solicitations. I routinely unsubscribe from junk mail such as this but Infiniti has made it IMPOSSIBLE to do so. Ive spoken with the local dealership, corporate, been bounced around to Nissan, sometimes been told nobody knows which other part of the company is sending these, sometimes promised resolution, and at the end of the day continue to receive their BS. Most recently they had the audacity to send me a mailer with a business card inviting me to contact them at the local dealership personally. I will NEVER AGAIN get service from the dealership, and will NEVER buy another Infiniti, or Nissan, as a result of their persistence and disregard of a simple opt-out. I cannot express the extent of my frustration.

Ive had my FX since 2007 and Ive been a loyal customer of the service department at Clear Lake infiniti, but up until a few years ago I had to go to another location which is about an hour away from the clear lake location. This location is the worst! You are a number get in and out and when you go for just a plain oil change I ALWAYS get that I need a clue of other services that are needed. Anyway, this last time I went and got everything they told me I needed for the car like because I take what they are saying to be a fact. So, I go to look under the hood to give my husband a jump because the battery is dead and I see the air intake hose is not connected. Its sitting pretty next to the belts. I want to whack whatever idiot over there just threw the extra parts when servicing my car. This isnt the first issue Ive had, but it will be my last.