I have been a loyal Toyota customer since the year 2000 buying and leasing multiple vehicles for my personal use, my husband and as the kids got older for my kids. Today 8/30/2019 I had the worst customer experience and left Team Toyota (Route One NJ) in tears. The service department manager has no empathy, no customer service skills. I bought 16 vehicles from Toyota and I am due to get my daughter a vehicle her senior year, It will not be a Toyota. They lost me as a customer. No loyalty towards customers, no care, no empathy ... I am done with them and I will be writing a letter of complain.

Software does not work, no radio, phone, music, etc function. So poor quality Toyota car! Screen cant be initiation by self??!! It has been connected Toyota for half year. I got nothing! So poor service after sold car of Toyota! Its so regret and purchased three cars from the Toyota so far! Bye Toyota for forever! For Customer no way.

Only problem I have with Toyota Venza is the alarm goes off for no reason. Otherwise I love the ride. Very comfortable and easy to get in and out. I like the design and I love the extended moon roof.

My son bought an used 2006 Toyota Avalon last year. The dashboard is cracked. After doing some online search we found a recall for this problem. I called Toyota today to learn they don’t honor this recall anymore. The word I received is that because the recall is expired, they don’t repair the problematic dashboard anymore. My conclusion here is: don’t buy Toyota, they don’t stand by their products. Competition here we go. There are other companies out there that stand by their brand.

There was recall on my car in 2002 and no informed me. Toyota Corporate or Richardson Toyota. Now they won’t even look at. Don’t buy a Toyota or if you avoid these Toyota Richardson and Toyota of Dallas. What they have done to me, overcharging for maintenance and rude service advisors. Hours of waiting. I and my wife will never buy a new car from Toyota.

Toyota dealer has had my 2016 Tacoma for 9 weeks waiting for components to fix leak in rear Differential that can result in a safety hazard. Though they have provided a loaner (I had to provide credit card), I am limited as to who can drive their loaner and have to keep going and renewing loaner/rental documentation, and calling the dealer and Toyota. Everyone is sorry... but I am paying for a vehicle I have not got, satellite radio I cannot use, and have had some major rearranging to do as far as work and vacation related travel due to this. They cannot give me an ETA (and I know how MFG works, there are schedules) of parts. 9 weeks is WAY TOO LONG to have a vehicle held hostage. I am really frustrated.

This car is small, fun to drive, gets good gas mileage and is very comfortable. My friends love it annnnnnd I just love it!!!! I have had no problems with it. The air conditioner works great. It handles gooood. I plan to drive it till it falls apart.

The 2019 Toyota RAV4 Hybrid only allows for Apple Play compatibility when using the GPS system. I dont have an Apple phone. I have an Android phone. Toyota refuses to update GPS system for compatibility to Android. They only did this in 2020 to include both Apple Play and Android capabilities. They refuse to update my 2019 that I purchased October 2019 and I feel that they are favoring Apple. Not everyone has an Apple phone, me included. I feel this is discriminatory towards those owners of Android phones and that Apple has paid off or done a deal with Toyota to exclude Android Users.

Went to my local dealer in San Luis Obispo after multiple hazard lights came on. The diagnosis: a failed inverter. The estimated cost: $5,000. The car has 96,000 miles, so it falls well within the warranty mileage. My problem: It is three months past the warranty expiration date. Looking on multiple chat boards, it seems that most inverter problems have to do with the coolant system. A friend who thoroughly knows cars, including Priuses, said it is very rare for inverters to fail altogether. Plus, the mileage isnt high enough. Dont know whether to trust the dealers diagnosis and plan to take it to a repair shop not affiliated with Toyota. Also, hope to get a reconditioned inverter if that is, in fact, the issue. Dont think Ill be buying any more Priuses, or Toyotas in general.

OK, at first I loved this car bought it used with only 29,000 miles on it. Its very attractive and pleasing to the eye. Love the Sea Glass Pearl color. Now, having driven it 15K+ miles, I feel it is important to share some observations. Great mileage, you bet. Easy maneuverability, yes. So what is the issue? Visibility!! It is poor. The back door split design stinks. The car is low and with the little mini windows in front of the regular windows, it is a challenge to see some things that a higher car with single windows allow for. If you bump into anything, you are talking a major repair as the entire bumper needs replacement. That costs almost $800. And, it has happened to me twice. Once backing up at dusk with a ships anchor in the dirt along the fence, not visible because of being too low. Second, hitting a part of a broken wall that, again, was not visible due to being too low. I AM a good driver in case youre wondering but my height and the cars proximity to the ground make it a quick victim of any really low edifice even parking concrete bumpers. I thought this was going to be great but the visibility has changed my mind. Other issue, the cockpit design with the raised storage between seats is very inconvenient. This was obviously designed by a man and not a woman. Toyotas in general are getting a bad rap since assemblage in the US of A. Used to be great cars. Id say try something else!

Hard to build a new car to order from the site. The combinations offered are too often in packages and allow very little flexibility. Exterior color choices are limited even in high end models. Site is not difficult to navigate. Not all options are available on all models making it frustrating.

Great value for the money. Limited trunk space. An optional package on the higher end would have been nice. The small window in the rear doors is difficult for passengers that get car sick. 40l of fuel gets about 600km.

My Prius is fine. However, I regret this recent purchase as I have just learned that Toyota is irresponsibly abetting the attempt to reduce emission/mileage standards. I have bought a number of Toyotas in the past and have always thought that I was helping to move, however slowly, towards the massive reduction in emissions that we achieve before further collapse makes that question, and so many others (as well as auto makers profits) moot! I truly hope that Toyotas management will consider our collective future and abandon this position - and regain my trust.

The worst company ever!!! If you plan to buy a car, dont even go to Toyota. They are all total jerks. I called them in March to postpone my payments due to pandemic because I was not able to work and make money. They postponed my payments and they said that there was not going to be in any interest charge. Looking at my August bill, seems like they placed $398 interest fee on top of my $400 payment. I called them and explained everything and they acted like they are not from Earth and they were not aware of Pandemic. They were talking about my contract and which line of the contract indicates that I am still forced to pay interest charge if I dont make any payments. I mean are they stupid? I know if you dont make payments there will be interest fee and thats why I called them so we can extend the payment period. They did not care at all.

Ive had my Yaris Toyota hatchback since it was new. Its a 2009 model. And I picked it because I could drive it with a straight leg. I appreciate the size of having a small car. It also had automatic transportation and good on gasoline. I very much like the fate that it has had no mechanical problems and is a small wheel base car for parking and quick turnaround. However, I would liked to have a GPS, automatic speed control, a much more comfortable seat, with satellite and inner wireless connection. Also, my car color is maroon and it gets hotter in the sun.

After purchasing a Toyota certified Venza that as used, I noticed the steering column as shaking making rattling noise in which there are tons of complaints. I contacted the Toyota corporate and they agreed to have it looked at. When they finally found the problem and I was right, they denied me of getting it fixed. They told me to call the Kia dealership in which I purchased. However, why would I have my Toyota certified vehicle fixed at a Kia dealership. Then they told me to buy a warranty. But if the car has a precondition, it wont get fixed anyway. So now Im out money and instead of their price of 300 I will have to pay 1300. Im so upset. I was almost in an accident a couple of weeks ago for failure to control my steering wheel.

40 plus years of buying nothing but Toyota. 4 in my driveway right now. But no more! They used to be excellent about addressing defects in their vehicles. No more - they refuse to correct flawed HID headlight systems short of paying them about 4,000 for replacement with the improved headlight assemblies. They were always on top of safety issues in the past regardless of whether your vehicle was still in warranty or not. Even when recalls were not mandated. Obviously when they wont take care of widespread randomly failing headlights, that policy is no more. So I say - Toyota no more!

Toyota Yaris - Smaller cars are more maneuverable in city conditions and more fuel efficient. But I think all cars should be fitted with GPS. This would eliminate the use of phone GPS.

I bought this 2010 Toyota Sequoia over a year ago with 100000 miles. It is white, which is easy to keep clean. It has been very dependable so far. It has never stranded me and I love the moonroof and the audio system too. It also handles well for a large vehicle and I feel safe in this vehicle. But it only gets about 15 miles per gallon and it is expensive to operate. It is also hard to park due to its gigantic size. I wish it had some other features on it like a keyless entry. But Toyota is a very good brand.

Absolutely loved the Toyota CHR from the moment I drove it. It has spacious interior and the camera is extremely useful and well placed on the rear view mirror which is super convenient. It also has great seating considering that its a MID sized car. Moreover, it has radio with Bluetooth. Driving this vehicle on a daily basis is something I look forward to. Although it has no CD player, which I get, it would be useful for those times where you want to listen to a CD. Also, I feel that the engine is lacking a little bit of power. I wish it was a little stronger. All in all, driving this vehicle on a daily basis is something I look forward to. And the experience we had at Toyota of Hollywood Florida was absolutely stellar. I would buy a the Toyota CHR again in a heartbeat.

Toyota Yaris has run very well. I have over 110,000 miles on it and it has not needed any repairs except general maintenance. I replaced the oil pan, but was covered by warranty. It also gets very good mileage. The seat are fairly comfortable and I can fit 4 adults in the car with no problem. Good trunk space. It is very reliable. However, I want a car with bluetooth. It is a very light car, and in high winds, or when a truck passes me, it is very noticeable. Blind spots are a problem as well.

As with most Toyota’s bulletproof comes to mind and this vehicle is no exception. Good connectivity in car along with a fairly comfortable ride. Drive range is good considering the weight when fully loaded, I averaged about 850kms for a full 76ltr tank. Great towing capacity at around 2 ton coupled with a deep tray gives you plenty of space. All around great car.

Purchased a new Toyota C-HR four weeks ago. The windshield cracked company across, right to left, car is not safe to drive. Replacement windshield is not available for minimum TWO MONTHS. Toyota will do NOTHING to rectify the situation, I now have a new vehicle that I am making payments on and cannot drive for at LEAST 60 days. Toyota has been 100% unwilling to do anything, I also will have to pay my insurance companys 245.00 deductible. Again, Toyota has be completely non-cooperative. Summary: I now own a brand new vehicle which cant be driven for at least two months. This is my third and LAST Toyota purchase.

It is with deep regret that after being a Toyota customer for numerous years and having owned over 10 of their vehicles that I am finally throwing in the towel and no longer buying their cars/trucks. Nothing but problems with my Highlander and Tundra and the company could care less. The brakes are constantly failing and numerous people I have spoken to are saying the same. It is my feeling that Toyota has become a bit like GM did years back and we all know how that turned out. Undoubtedly Toyota was once in my opinion the maker of fine cars but with several of the competitors stepping up more and more Toyota has lost their way. My family has purchased over $250,000 worth of Toyotas in the last few years and I would say we are done. No fault of the dealer as they tried to step up but the company did not and does not stand behind their vehicles. I always enjoyed the residual value of a Toyota but cannot in good conscience encourage anyone to now buy a Toyota product.

Toyota cars and trucks are extremely dependable. I have a Toyota Matrix that has 265000 miles and still runs like a champ. I understand people want fancy but I would prefer a car that starts every single time.

2013 Toyota Camry - less than 23,000 mile - Steering Column must be replaced. Dealer has provided details. I have been told a decision has been made... no return calls. Refusal to allow me to speak w/ Mgr.

In the last six years I have had Rodent Damage to the wiring of my Toyota vehicles (Toyota Tundra 2007 and Toyota Corolla 2010). I have had one to two claims per year since 2013 (no claims for 2014) for a total of seven claims. I didnt pull my records back any further for the Toyota vehicles. The damage varies from approximately $700 to $1500 per claim. My deductible is one hundred dollars each for a total of $700 to me for that time period. Now it has happened again and I got a letter from my insurance company stating it is going to raise all my deductibles to $1000 each, not just my comprehensive coverage.All indications are this is an Industry wide problem because the wiring has been changed to soy based insulation and all the critters love to eat this stuff. Before 2007 for the previous 27 years, no wire damage. I had Chevy and Dodge before the insulation change and had no wire damage. I had my Chevy and Dodge vehicles both for 10 years or more each parked in the same location as my Toyota vehicles. I have taken all the precautions to prevent rodents by placing repellents, traps and poison boxes out to eradicate the vermin. Honda has Rodent Tape available at their parts department to wrap the wires. Whats that tell you. (The tape is also now available at Amazon.) I have been wrapping the damaged repaired wires. This seems to work for about a year. The tape must lose its potency in that time at least that is about how long they go with no wire damage.I see there are class action lawsuits in progress at this time for this problem. In the meantime I am at a loss for what to do short of parking on an electric grid that electrocutes anything that approaches my vehicles. I mention this because such a product was in the development stages on a GoFundMe in the UK. Sad to say it didnt get into production. It was called RatMat Rat Repellent Electrified Flooring. To wrap it up, the danger of wires being damaged is loss of safety devices built into the vehicle such as anti-lock brakes.

Ordered a 2019 RAV4 Hybrid on March 7. The dealer informed me that it was built on May 27 and should be delivered in about two weeks. Its now July 11 and I am still waiting. Toyota will not tell me why delivery has been delayed. No one at the dealer or at Toyota Canada HQ will come clean about the reason for the delay. I will never buy a Toyota product again.

When The air is turned on I hear a very high pitched noise that comes from the blower motors of the car. I took it to go get looked at and another car on the lot was making the same noise so they said it is just a noise that the car makes. I wish I would have heard the noise before I bought the car. Now I’m stuck with it.

With good maintenance it never gives you a problem. Ive owned Toyotas since 1970. The first one I put over 300,00 mi. on it. Never had a problem. Husband owned different USA cars/trucks. They stayed in the shop. Now we each have Toyotas. Good care equals no problem!!!!

I am very very happy with my experience with the 2012 Toyota Kia. Since I had it its been my daily driver and barely have had any issues with it, its very good on gas, and has a camera on the mirror when backing out of a parking spot. I like that it has good gas mileage, not too expensive to fix if something happens to car, easy driver, had benefits for my children, and just a very great car in general. One of the best vehicles I have had to be honest. But it messes up more than any other vehicle I had in the past.

Great gas mileage car with a surprising amount of room in the Sedan 4 door version. Doesn’t have cruise but I can get 46mpg hwy. My only complaint is it’s disc brakes in front and drum brakes in back.

I bought a Toyota Sienna 2015. I drove only 15k in 35 month. Found 3rd row both seats handle cracking. I took it to Dealership in High Point North Carolina. Dealer said cracked handle is not defect. Cracked handle not cover in 36000 miles warranty, I called Toyota they said same thing. This is my last Toyota. I am very disappointed with Toyota.

Dependable, minor repairs, die hard reliability. I wont buy American anytime soon, had those and problems. Went with Toyota, Nissan, Lexus... so damn elated I did. Rock solid reliability and dependability!!! Resale was simple and more money compared to the American counterpart. Im sold on foreign vehicles. Even when repairs were needed, they were few and far between. The parts were the biggest money suckered, ouch!

Air conditioner died after 43,000 KMS. It will cost $1400 to repair I have never owned a car with an air conditioner die with less than 150,000 Im. I will never buy a Toyota product again. Time to trade in for another vehicle before something else happens. So much for Toyota reliability.

I am a fan of Toyota and recommend people to buy Toyota Cars. I myself bought Toyota cars. I recently was looking for a Toyota Sienna LE and I spoke to Toyota Klamath Falls and they agreed to a price with me and gave me the go-ahead to come to their dealership for a van even I told them that I am coming far from the dealership more than 60 miles they confirmed me that they will sell at the agreed price. When I and a friend of mine reached there, I double checked (even though the car has scratches all over but they agreed to fix that) with them before running of my credit check, the sales guy again confirmed the same price and asked me to sign on certain papers. I did that, but, after some time he came back with a different price which was $400 more than the agreed price and said either buy on this price or leave the dealership which was rude. I decided not to buy the car on principles I didnt want myself to be tricked on this dirty trick of them. They didnt give us any copies of anything like the documents which I signed and rudely said that they are not giving us anything and leave. We called Toyota customer service but it was not available since it was Sunday. I would not recommend this dealership to anybody and beware of their dirty tricks. The VIN number of the car is **, please beware this car has scratches everywhere.

We leased a brand new 2019 Toyota Sienna XLE and after a few weeks it got a terrible mold smell. After being in the dealership shop for a few weeks we were told that it had a leak in the sealant by the side panel which was causing rainwater to leak in and gather underneath the mat by the driver seat. There was lots of mold growing there. Its unbelievable how a car can come off the Toyota assembly line this way. All our car seats, Clothing and personal belongings developed a terrible mold smell and had to be thrown out. Toyota didnt even care to reimburse us for the personal damage that we incurred or to reimburse us for our monthly payments. In other words we had to pay monthly payments to Toyota while we had a moldy car that wasnt drive-able. They told us if we dont make our payments they will ruin our credit. The car also caused us terrible embarrassment since we smelled from mold after exiting the van. After driving the vehicle we would shower and change our clothing in order not to smell and get embarrassment comments from others. We felt like we were dealing with a big company that couldnt care less about their small customers.

Contacted customer service after a recall of my 2017 Toyota Tacoma was approaching the third month of me being without my new truck (due to the recall). I had to cancel a road/camping trip that I had planned and outfitted my new truck to go on. Also, had to keep going to their rental department to renew their loaner car- time and money spent doing so. Was disappointed and contacted customer service to see what they could do to make it right. Got the complete chase your own tail from their customer service. LONG on hold wait times, rude and dishonest customer care agents, no help, run around, waste of time. Did nothing to make my experience better. My third new Toyota that I had purchased, and I generally like the product, but I will never buy another vehicle from Toyota purely because of how I was treated and their total lack of customer care.

After purchasing this vehicle, I think it is the best overall automobile I have ever owned. It has only had 1 major repair done to it since I bought it in 2007. And I still drive it right now and it runs like a kitten. This vehicle has had a air conditioner that has never had any work done to it since I bought it in 2007 and it is a 2002 model. And it still has electric windows controls that all still work. That is called great Toyota technology. I am going to continue driving this vehicle till it is about shot then I will look for another and it will be either a Toyota or Nissan as they have my interest right now.

White marks coming back after three-four weeks, even though dealer wipe with spray. Its just start after 1000 km, not happy with answer. Says it is external problem not cover??? (On website says 60000 km full warranty about manufacturing.)

I drive a 2011 Toyota Avalon. My alternator went out in Flagstaff, AZ and I had it towed to the dealer. It was a Saturday and I was traveling so they put in a replacement (not Toyota) but it had a lifetime warranty. The alternator went bad within a year. I went to my local dealer - Bob Smith for help. The service manager Brian instructed the service writer Frank to charge $300 for the labor on the replacement. I was charged $155 for labor in Flagstaff and argued this point. I even called another local So Cal Toyota dealer, gave them my VIN # and they quoted $155 as the fee for the labor.I asked Frank again, he said he can only do what Brian tells him. I said, “Look Ive been a loyal customer for 17 years. I know you are expensive but really surprised at the dishonesty.” They finally lowered the fee to $250 but kept insisting that changing an alternator takes 3 hours. I also called Toyota complaint department to file a complaint and was given a case # but no follow up there either. Very disappointed by this transaction.

Several months ago, my wife took our Rav-4 to the dealership for regular service- an oil change. My wife calls me later on to inform the car had leaked oil out onto the driveway and adjacent road. The dealerships service department had cross-threaded the oil filter, causing the leakage. Several months later we received a bill from the dealership for towing and the rental car (they gave us a rental and hauled the car back to the dealership on a rollback). We, are afraid to do further business with Toyota or, their dealer. Nothing preventing them from loosing a few transmission bolts, engine, etc. Bottom line, Toyota, could care less about the disingenuousness of their partnership counterpart - i.e., the dealer. Sadly, this has caused us to consider having to get rid of the vehicle due to these unresolved issues, lack of service, lack of product support and, moreover, lack of professionalism. I am very, very disappointed. We, will never purchase another Toyota based upon this experience. As for the Toyota corporation, they stated there was nothing they could do, it was a privately owned dealership. Really? I, mean, really.

The car has efficient mileage which allows me to save on gasoline. The four door sedan is roomy and allows for easy entry and exit of passengers. The car is well manufactured so it allows me to keep driving it with minimal problems. It is reliable and easy to maintain. Additionally, the trunk is spacious and you can utilize every inch. The spare tire is full sized too and the air conditioner is well made and still running perfectly with no problems. But the drivers seat could be manufactured so that the headrest fits or forms behind the head better. The back support could also be improved. Moreover, the floor mats that were provided by the dealer could have fitted better since it sometimes slides back and forth.

It’s through the dealership and I trust that it will get fixed correctly. It is not from some third party company who I have no idea is legitimate or not. You never know till the first time you need help.

My car that had high mileage I sold was 2004 Toyota Echo. Also a stellar performer. This Toyota Yaris was an acquisition as my mom is 94 and is bed bound so this became mine and it is a 2007 with only 25,000 miles on it. I did have to bring it to Toyota for a few recalls and had dialogue with them about some defective cables they said were ok but since the 2007 dont install anymore? But all in all she handles great. A little 2 door hatch back I will drive till shes dead! Cheers!

After 500 miles of nice quiet motor started to notice slight ticking/rattle noise. The more miles that were driven the louder the noise /rattle become, especially when its cold. Pulled up to my bank drive-thru and they asked what the noise was and did I buy a diesel. Truck only has 2800 miles on it and already took it to 2 different Toyota dealers only for them to say that it was a high-pressure fuel pump and no way to fix it. Why if this is how its supposed to be was it such a nice quiet truck when I 1st bought it. Almost 3000 miles later and Im totally ashamed to drive it. If a fuel pump comes into my repair shop sounding like that I replace them and customer is happy. Ive owned Toyotas for over 20 years will never buy another one. Buyer Beware!

Very reliable four door car, it gets drove every day. I havent had any problems and that is longer and shorter trips. I like the electric windows too. Mileage is pretty good, easy enough to detail, nice color, cant lose the gas cap its attached, simple levers to open hood and gas, and same for trunk can easily be opened by a button. However, sunroof would be cool. I like my car a lot. I would recommend to anybody looking for a reliable car to be able to count on anywhere you need to go. Everything is simple and in your reach.

I purchased platinum service for approx. $900. I was not given 2 ignition keys but, rather 3 mechanical ones. I was promised another ignition key but after regular efforts on my part, never got one. I finally lost the one and only key I was given (2 years later, last month). I was given 3 estimates, ranging from $300 to $500, then after my car was towed to the dealership was told it would be $700 plus $200 for second key. Nothing is in the manual stating the extreme consequences of not having 2 keys. In the certified checklist, it only states master key. I feel like an essential part was not included; the second key. I was handed off daily from service dept to sales people resulting in not having my vehicle for 1 1/2 weeks when I gave in and paid up. Very poor customer service and hidden costs of new key.

I took Toyota Sequoia in for Takeda Air Bag recall... Left unable to access the back of the car. I asked if they could check the back trunk of car since the air conditioning might be leaking. They broke the back handle to open the trunk off and CLAIMED it was missing when I dropped the car off. Funny thing is at 6:30 am when I took a case of water out of the back it was just fine. The service manager, Jason said, It is an old car, things break. My appointment was at 7 am, it was there and working at 6:30. Strange? I said they broke and need to fix it and he said that he will not, unless of course, I want to pay. They broke it, I am positive. I asked if they had cameras so we could look at the footage (of them breaking it) and conveniently my car was outside, not near any cameras.I opened a complaint with Toyota Corporate and other than they are lovely to speak with they did not care at all. They are kind and continue to say how sorry they are for this negative experience but claim there is nothing they can do to assist me. I ended up purchasing the part from another Toyota dealer for $129.00. They were unable to install due to their schedule (keep in mind I have been unable to open the trunk for weeks now), so I took it to local repair shop for another $160. My airbag recall cost me! When I told Toyota Corporate numerous times I felt they should cover my cost they said they are sorry but cannot help! Seriously? I told them I have receipts I can give them... nothing. They are like talking to the wall. The dealership (Glen Toyota in Fair Lawn NJ) told Toyota Corporate they offered to install without charging labor, just charging for parts. They did NOT offer this. They offered nothing but rather insisted they did not break it.

It was a very cheap used car and hasnt given me any issues yet. Its excellent on gas & its a very nice and cute little car for being 18 years old. Fingers crossed! Toyotas tend to be made well & hold up longer and go many miles more than other models. And they hold their value really well. However, the radio is really old & it cannot connect to cell phone. Plus could be louder with better bass. Also the knob doesnt always work when turning volume.

The motors are really good. They last a long time. The drive train is really good. The body will rust off before the motor goes bad. Get good gas mileage around 20 miles to the gallon on most. The seat belts are strong and the air bags dont burn you when they hit your chest. Well already mine didnt. The storing is perfect. It will take a curve like its out of this world and the brakes will stop you on a dime. Parts are really cheap for the most part and the motors if you ever have to work on it besides regular stuff the motors are very easy and simple to work on. I had mine for 15 years and never had any major problems and the motor was still running good after 15 years and I put it through a lot. I mean a lot.

Venza is fun to drive, durable, great in snow, and comfortable to ride in, both front and back seat. It gets excellent gas mileage on the road, often over 28 MPG.

I have been buying Toyota for 20+ years but will never buy again because of exceptionally poor customer service. They absolutely do not care about their customers let alone loyal customers. They have absolutely no respect for customers time and frustration. Shame on Toyota Canada. For a simple issue or answer they make your life miserable. There is definitely lack of management in this company.

Lets examine how Toyota treats its customers. Helped my 76 old mother purchase a new Corolla Hatchback as my dad suddenly died before they could go car shopping. I needed to wait for the state license plates to arrive so as to replace the plastic dealer branded plates. I find that the the rear dealer plate had been attached to the rear bumper cover using two shorter self-tapping screws. There are two 2 x 2 1/8 holes completely through the bumper cover, exposing the internal aluminum structure of the bumper. Just above these are screws holes with metal clips. These are for mounting Japanese license plates, but are not even usable for that as the metal clips have no internal threads. Toyotas solution for attaching American plates is to attach the plate directly to the bumper cover large screws that are typically used here to secure metal siding to a farm building.The front license plate bracket has snaps to the front grill along its bottom edge. Toyotas solution for attaching the top of the license plate bracket and the top of the plates is to use even two larger screws through the front of the grill. The front license plate bracket is not a Toyota part, but something one of their distributors or dealer put on. Likely one of their distributors as it has holes for American, Japanese and Australian plates, which are are screwed into the front of the grill. Even if this had been an official Toyota part, it would still attach to the front grill in the same manner.This not only damages the car, but prevents the use of any aftermarket license plate brackets as these rely on machine screws that fit into internally threaded screw holes. I have used aftermarket license plate cases for year as they protect the license plate from the environment and protect the car from the license plate. Toyota instead expects you to screws the plate directly onto the back of the bumper cover where it will be unprotected and scratch the car.Toyota has gone out of its way to hide this fact form potential buyers. Every single photo of this model on their website, printed materials and inventory searches has a simulated license plate over the rear bumper cover so you can see the two large holes and metal clips for Japanese plates as well as four small circles indicating where to drill holes for American plates. Every single photos of this product does not show a license plate attached to the front of the vehicle at all. They have also digitally removed the small drill here dots from the front grill.Upon searching Google I find that the company has been engaged in this fraud for a number of years and did nothing to address consumer complaints. The company and dealer response is that you were dumb enough to be suckered by our fraud so its your problem. They refuse to do anything. I encourage you to contact your state attorney general and a law firm engaged in class action lawsuits to make Toyota pay for its fraud. **

I love the interior design and its fuel consumption rates. This model is also easy to maintain since most of the spare-part are readily available. I would recommend this model to anyone looking for a cheap and easy to maintain type of vehicle. Herbert from fine-writers.com.

@toyota #toyota Too bad your remote start feature is not working right. I should of never dealt with this company. Now Im stuck with a brand new 2020 Corolla with no functional remote start. Im still waiting from Toyota headquarters to call me back! Please rethink your choice of car. Toyota is not the best anymore sad to say. There are a lot of other brand of cars to choose from.

Toyota has known for yrs that the blizzard pearl and super white paint is falling off cars. They are in phase 1 of starting to do something. Because I have a Sequoia platinum they say they wont fix it. There are lots of people with Sequoias and Highlanders whose paint is peeling off. I have a 60000$ car that the paint is falling off. That sure doesnt do much for trade in value but, they dont care. I am still going to fight this. Its the paint that is bad not the car.

The warranty covers trip interruptions paying you up to $150.00 a day if the car is in the shop. Also $0 dollar deductible on all repairs with towing included to the closest Toyota dealership. 10 years or 125000 miles of coverage.

I have owned 3 Toyotas and have always had excellent experiences with them. I love The quality you get when you purchase a Toyota. They have a reputation to last a long time and be reliable. And you see a lot of older Toyotas still on the road. After my first Toyota I decided I would stay with them on my next purchase. And I have not been disappointed with my decision to buy another one. I currently have the Toyota RAV4 and the only thing I dont care for is the size of the gas tank. I feel like every time I turnaround I am having to find a gas station.

03 Toyota 4 Runner - Drive the car in DCH Toyota in Simi Valley for safety recall smart stop tech. First, they said car will be done in couple hour. Around 10:00 am received a called from dealer and said car not done until 4:00 pm. Keep waiting after 4:00 pm no one called. Going direct to the dealer and Juan ** (customer service guy) said, the car not done and something wrong with it, already on Friday afternoon for better to wait until next Monday morning to get help from corporate and he will helping me to taking care of it. Monday morning I got called and text message from him. Said my car failure base on the new update of the SW. Determine that failure on ABS break system and I have to pay for the cost of repair with more than 4K to replace a new ABS break system. Either pay for repair or tow the car out of the dealer because the car cannot be drive. When I drive my car in without any problems now they said failure. I have to tow my car back to home for now. OMG can you imagine about that. Basically Im very enjoy to drive Toyota but not anymore.

The back side of the passenger side rear view mirror fell off the car and was lost. The dealer was of no help in finding a replacement part, or in addressing service issues. I have had to have several known Toyota issues fixed during other visits to the dealer.

I inherited this Toyota Rav4 from my mother when she stopped driving. It works good for hauling kids, dogs and gardening supplies plus can handle 5 small bails of straw with ease. I also like the power locks and power windows and I love the 4 wheel drive. The car runs great, good on gas, handles great and can make it through a MN winter. I can make it up my drive way during the winter. But I would have liked better tires and wish it was less like a station wagon. And Id like it if it is higher off the ground, I feel like Im getting into a car and not a SUV. I also wish it had tilt steering and blue tooth.

Toyota went out of their way to make their cars more affordable. I was offered a First Responder Discount. Then they also had a $1000 rebate. Their vehicle is extremely reliable. I have traveled extensively with it and put it through its paces and been very happy with its performance. I also tow a 3000 lb camper with it and it doesnt feel like its back there. Highly recommended all around vehicle. For reference, I drive the 2018 Toyota 4Runner.

Absolutely love this car. Very fun and great gas mileage. The only thing I dont like is there in is not trunk or back seat space but for me its okay since I dont have kids and arent planning on it.

Ever since I bought my new 2018 Toyota Highlander last August I’ve been accumulating an unreasonable amount of paint chips. I ordered Toyota’s touchup paint after my first service visit however, it was too cold to apply at the time. Since then I’ve accumulated over seventy paint chips mostly on the front of my car. The chipping is only on the metal parts not any of the plastic parts. I took my car to the Toyota dealer with my concerns and their Service Manager told me to call corporate Toyota. My Case Manager there opened a case and then told me to call the Toyota dealer for further instructions. I called their Service Manager and was told to take my car to a body shop and get an estimate. I took it to the closest body shop and they said it appeared the paint was applied “soft” then he gave me an estimate. A couple days later my Toyota Case Manager called again and told me the Dealer should’ve sent me to a specific auto body shop because they needed paint tests done. She sent me to a Toyota certified body shop where the owner took my car into their shop and looked it over. He then walked me over to another Highlander that had 52,000 miles to compare, there weren’t any paint chips on it. The shop owner told me there is an “excessive amount of paint chips for a car of my age and mileage”. Long story short my Toyota Case Manager called and said there is nothing they can do for me because all the paint tests were within a normal range. My car was purchased in August of 2018 and is only 7 months old and already needs a new paint job. The paint chips started when I bought the car and every day I drive it I accumulate even more paint chips. I now have a seven month old car that already need a new paint job. Despite two separate body shops saying this is not normal Toyota says it is normal and refuses to do anything about it.

Its a 2012, and Ive had it since then. It has never given me any problems outside of maintaining the normal course of use. Its reliable and uses regular gas which is a great savings! Great car. Its a good car for a woman or a single owner who will not be rough or abuse it. If handled well and maintained regularly, it will perform well and never let you down. I feel safe when Im driving it.

I have dealt with the Ganley (formerly Geller) dealership for 40 years. During that time the service department and sales consultants have for the most part been exemplary. I was distraught when my 2013 Scion XD was totaled by a driver running a red light. No one was injured or killed; however, I could barely think straight about a replacement car both with financing and the Scions unavailability.Sales consultant, Matt **, was outstanding and empathic about my situation. He is a star when it comes to following through with every detail. Dan **, John, and Mike ** are incredible in Service. All this dealerships mechanics also work on Mercedes as it is a dual dealership - a definite added advantage. Matt advised me that the 2019 CH-R XLE would be a great car for me and take away the sting of my losing my prior car. He was correct. The CH-R XLE has beautiful styling and has so many safety features that my car insurance rates went down. Ganley Toyota is a wonderful dealership and truly represents the Quality of the Toyota brand.

I am really grateful that Toyota carries them warranty but I also think that it shouldnt cost anything. Im disabled. Aint get no stimulus. Has no nothing. No help and I cant afford to pay for a warranty on my car any longer so I think that you guys could be helpful with that.

Toyota is a strong brand of vehicle. They have had recalls in the past but so has many others. Yet they continue to strive for the better. I have been taken good cared of by the company. For maintenance, you just have to find a good dealership or shop because that is where it can all go south! Which I have encountered recently. It can be bad when you are failed in that way. Parts do not have to always be factory parts for your vehicle to survive which will make it at times easier on the pocket. The overall conclusion is be a safe and careful driver. Dont fully depend on others to tell you if something is wrong with your vehicle. Check it often and you will have a happy vehicle!

I was pretty much pressured into buying an extended auto warranty for my new car. I never needed to use it; it expired and I havent had any major repairs in 16 years. Consumer Reports advises against buying the warranties. I bought my daughter one, and canceled it to get my money back.

I love working with the people at Larry Miller Toyota in Phoenix. They are so very helpful, knowledgeable and supremely customer oriented. They will describe to me what the issue is, give me the opportunity To accept or reject the maintenance that is suggested. They will also tell me the cost and tell me how I can pay it or finance it and whether it is absolutely necessary at the time. I so appreciate the work that they do and the honesty that they provide. I also am very comfortable waiting for my vehicle to be serviced as their customer service lounge is awesome. Barbara

Amazing trunk space, lots of space for kids and supplies, great sound system, and great mirrors. Love the 3rd-row seats, stow and go 3rd row, and love the rearview camera. Power sliding doors, spacious interior, optional 8th seat, and easy access to 3rd row seats. I wish it had front view camera, sunroof, built-in vacuum, parking assist for parallel parking, power trunk, easier access to opening windows, and better-tinted windows.

I have owned two Toyota Camrys (1999 & 2005). The 1999 was a V6. I dont need to be specific other than to say, if you want drive a car that can easily last more than 200,000 without the expensive repairs, this is the brand to consider. Toyota should definitely earn the Most Reliable Japanese Car award. Look around when youre driving. What do you see most? Toyotas, BMWs, Hondas, etc. I dont remember any rental car companies that use Toyotas, which means every Toyota you see on the road are either owned or leased, and not rented. (I might be wrong, btw.) So, something for you to consider the next time youre in the market to buy cars.Tip to all the Toyota owners: If your mechanic tells you something is bad and your has less than 75,000 miles, he is lying to you. I have brought my Toyotas to many local shops (to save money from dealerships exaggerated cost for repairs) and they have suggested to replace the water pump, the radiator, this or that. I was wary and skeptical with their scare tactic approach, so I didnt fix it at that time. Now, 7 years later and with 127,000 miles, its still running smoothly. Of course, you still have your routine maintenance that needs to be replaced every few years (air filter, tires, batteries, etc). One mechanic told me, A Toyota with less than 100,000 is still considered almost new. You just have to make sure to change your oil every three to four thousand miles and tune up your car every now and then. These are his words, not mine. My owner manual states every 5000 miles for each oil change, but I think that also depends on how you drive it and how frequent it is driven. You can save a lot of $$$ if you buy it used.Bottom line is, if you want a car for the long-haul of saving money for many years to come, you should definitely consider buying a Toyota. Now, sometimes I wonder why Toyota owners even own Toyotas. I know I drive it because this car was handed down to me and Im just waiting for it to break down. I mean, lets face it: Tundra drivers dont drive it to haul stuff. (There are many other stronger trucks.) You cant show off your social status with an Avalon. (Again, there are way more other choices.) You cant pick up girls with Camrys. (Not sporty enough to be a sport car and not luxury enough to be a high-class car.) A Corolla is good for what? Prius are well-known for their electric cars, which have been in high demand this past decade. In my opinion, I think you will want to get rid of your Toyota before it will stop working on you.

I had been driving Toyota Vios 1500CC for 10 years, few repair needed and satisfying performance compare to other car at similar price, allow to be sold in Malaysia. The overall quality of the Toyota Vios is satisfying at this price, just the agent providing the service on behalf Toyota is disappointing, not up to the Toyota quality and no better choice for the situation in Malaysia.

Reliable, is easy to drive, includes updated features and safety features. Adequate space. I have been Driving Toyota Corolla for many years and have been very satisfied. My next car will be a Corolla.

Toyota Celica was bought with over 200,000 miles on it 2 years ago... still running strong. I hope to keep it for awhile. I will have to invest some to keep it going.

Horrible customer service. This is the worst Toyota site to come to. No one offered us a chair. We have been standing here looking stupid for more than 20 mins. All the workers are sitting down at their computers doing absolutely “NOTHING”!!!! I’ve watched a woman back up out of a space and hit a Mercedes twice and none of the workers went to help direct her out of the space. The one guy that walked up and pretended to be helpful and told me where we should park never came back to help us. I will never be coming back here. With his ** looking like looking & talking like Carlton from Fresh Prince of Bel Air THIS PLACE SUCKS!!!

The Matrix is a great vehicle. The first time I bought one, I got a color white. It cost a lot but I wanted to pay for something with extra features. It had superior steering and brakes. It could accelerate and stop okay. Also side to side was fine. On the highway it drive same as the other cars. It handled okay at high speeds. But I once had to take it to Toyota because I notice the headlights stay on during drives. Then, sometimes the battery would get too hot and I need to pull over to let it cool off. Mostly it was fine if it was watched closely. Also, the airbags needed improvements. I got a notice sent to me saying that they were in recall.

I have been very happy with my Yaris and plan to keep driving it as long as possible. It has been reliable and has met my needs. I believe it was an excellent value. It is very fuel efficient and was economical compared to other cars or SUVs. I have been able to put a lot of miles on it with few repairs. However, it does not handle well in snow and ice. It doesnt have power windows or a key fob. It doesnt have cruise control and there is a lot of road noise. I also dont have Bluetooth or an auxiliary audio jack. Nevertheless, I like that it is small and easy to park and turn. I like that is a make of car with a good reputation.

So, I brought a brand new Toyota Highlander 2017 in Louisiana. About half a year later, my family and I moved to Indiana. That when we start to go to local dealership to get our car check for every 5,000 miles. After about the fifth time we go there, they told us that the nitrogen metal valve stem caps have melted or got stuck in the tire so they cant get the tire pressure reading. They told us that we have to pay $600 to get THREE of them fixed. But that is just straight up dumb, the warranty should have paid for it. We have a 3 year warranty on the car. But, they were just repeating themselves and not offering any help. They were saying how Toyota doesnt put metal valve stem caps in their cars and they put plastic caps so it dont cease. They told us that we have to call the dealership that we brought it from to tell them about it and what to do. Well, we called the dealership and they said that they do put metal valve stem caps, but it is insulated so it dont get stuck in the tire. Pretty much both dealerships were being jerks and not admitting whose fault it is and making us pay $600 while it was clearly one of thems fault. It was a terrible experience.

Called Toyota today. Had a problem with the 2009 Toyota Corolla with their power steering. They claimed that only a service manual was sent out back in 2010. But where they LIED is the fact there is a class action law suit that was just settled on April 4th 2016 saying that we were entitled to a 50% refund for the amount paid on the fix... Instead they LIED and said that there was no other information and when I brought up the suit he said well since its not listed on his end there was nothing he could do... Useless isnt even the word to describe Toyota Customer Service. What a Joke.

This car can take a beating and still be dependable. Its good in all kinds of weather. I feel safe in it. Especially on highways. I also like that it is a 4 door with lots of room inside. I like how I have control over all door, windows and locks and that it is an automatic and that everything works. I also like the adjustment room for both front seats and the high roof. However, I would increase the size of the air vents. When I put the back seat down I would increase the opening to the trunk. I would also make the roof a little higher and not have the seats so low. It makes it hard to get in and out of car.

They are very accommodating with my hectic work schedule. They always come and talk to me to let me know what issues if any need to be addressed especially in order of importance before doing any further work.

Bought a new Toyota Rav4 premium and once it got on the highway the cabin noise is just too much. I drive all the time and it sounds like air is getting in, I can assure no air is getting in the car. Just want to return the car. This car was bought less than 24hr ago as I write this complaint. The GM was suppose to meet with me but conveniently left and no one told me and left me at a table just sitting there waiting. The sales person I had been dealing with was really no help.Syed is his name.There is nothing they can do to fix the noise in the cabin of the car, it is what it is. But I shouldnt be stuck with a car I dont love. Customer service is about retention and not just money. Which is what it feels like it is. I need help returning the car. The gm Cody ** left knowing I was there to talk to him and didnt acknowledge me at any point. Quite frustrating to have the gm treat you like that when a consumer just purchased a vehicle. All they did was technically make me own the car longer today which I dont know if that matters or not. But if it does, then it was a very malicious move on their part. Again all I want is to return the car and buy something I love. Not something that isnt a great product for me. Not a single person pointed out the cabin noise to me directly and I find that to be reckless and predatory onto consumers.

My friend and I were looking for a car for me. We went to a car place and found a grey Toyota. Its a very nice plain color and the inside is nice as well. It works very well, good to drive around and no gas problems. But sometimes it wont lock right away when I press the lock button on my keys. Other than that a lot of my friends and family love the car. Not all cars are the same but, some cars are definitely worth having.

I bought my wife a 2016 Toyota Highlander AWD Platinum at the end of August. She told me she was having to clean her seats every week because of color transfer onto the leather. Turns out, any color other than white or beige was transferring to the seat. I contacted the dealer. They offered to clean the seats. I told them I needed a better solution than bringing it into constantly be cleaned. I also reminded they that I expressed concerns about the leather color and was reassured of Toyotas high quality. So they offered to have the seats reupholstered for $2000 or to trade it in and pay $3500-$4000 for the same vehicle with a different interior.At this point I have only had the vehicle for 2200 miles and 3 months. Since I didnt agree to the terms the dealership gave me the Toyota number to call. I called, they asked that I take to a local dealership to be evaluated. The Service Manager said Toyota knows this is a problem and he cant do anything because they wont do anything. He even called Toyota Corporate number and explained that I was the 3rd customer this month with the same issue. The representative then tells us that if its not deemed a defective then nothing can be done. I asked to speak to someone else. I was told I could write a letter. So at this point I told the representative that I bought a product in good faith and it is unreasonable to have to clean it every week. She then told me she has explained Toyotas position. I told her I wanted to exercise my right to file an arbitration. She said someone would contact me in 3 days.A person from Toyota contacted me and told me he was going to act as my advocate. I explained my situation and he said he would contact the Toyota Distributor. About a 2 weeks later he calls me back and tells me the Distributor and Toyotas stance is that this is not a defect so no action is required. This Advocate didnt even call the right Distributor, but quickly dismissed me by saying it didnt matter. So I once again said I want to file an arbitration. He told me that Toyota would not find cause for me to file an arbitration.I told him that was not Toyotas decision to make and that I am entitled to file an arbitration. I wonder if this was the same position they took when people called to complain about their cars accelerating and causing accidents. Toyotas answer to taking care of the customer is simple... Distributor- pay more money for the same thing. Q` Toyota Corporate- if it has not been deemed a defect then we dont care. I have owned 5 Toyotas, but this lack of customer care tells me a lot about the current company I am dealing with. Toyota use to take pride in their products, but not anymore.

Toyota Canada Inc. Head Office 1 Toyota Place, Toronto ON, M1H 1H9. I have been reluctant since last year to write to you about the horrible service I received from your maintenance people who serviced my 2007 Matrix. It all started with a rhythmic feeling in the right side of the tire area. It was determined that the bearing had to be replaced and it was for $450. The problem was still there and I took it back and was told that it most likely was the left side bearing. Again a senior technician looked at it and told Charlene that it was tire cupping that was causing the problem. As I was at Costco I had brand new front tires ($400) installed.Absolutely no change in the feeling in front end as well as losing a pair of decent front tires. I felt foolish and taken for a ride at your dealership. I had to go somewhere and I took it to JD auto and they found the problem with the calipers as one of the pistons was seized and was biting into the rotor. Again more cost to me to replace all front breaks because your people did not do their job properly, I am very very reluctant to visit for any more maintenance for fear of not getting proper repairs without fear. Up to the time of these problems with your dealership I had no problems and was very happy with my visits and the friendly receptions. I have had muffler and parts installed since with JD Auto because of my distrust and reluctance to take my vehicle to your dealership. If you look up my maintenance records, you will see that I used you exclusively until last year because of my trust with the maintenance and repairs.I have since had a telephone conversation with Darrell but he just didn’t understand the ramifications on losing this consumer for new vehicles or maintenance. Since he has only been on his job for 8 months he would not commit to “what can I do for you” with what he could do for me. We left it at that. All the mistakes made at the repairs eventually cost me over 1300 dollars for no reason. Shameful for Toyota. No longer will I be looking for a Toyota product because of this incident.

I have owned many cars and this is by far the best car I have ever owned. Handling is a dream. Power is just enough to climb steep hills without beating it up too much. Braking is great for the weight of the car. Gas mileage is phenomenal. I consistently get 30 MPG on highways and 26-28 in the city. Have had zero issues with this car since I got it and keep it well maintained.

VENZA has engine vibration between 1800 and 2000 RPM. Dealer could not identify where the noise came from and why the vibration occurred between 1800 and 2000 RPM. It has also L shape crack on the front windshield. The crack is inside between top and bottom glasses. It could be caused by the glass defect.

In my life Ive had Chevys, Fords, AMC and Nissan along with Toyota. Todays cars and trucks are not made to last. You would be lucky to get 75,000 to 100,000 miles of trouble free use out of America cars. Very sad. Seem we made them for the masses. But Toyota is incredible for what you pay, as long as you take care of it maintenance wise. You can very easily run it for 300,000 to 500,000 miles. Which is why I buy them, I got 350,000 mile out of my last Corolla and now I have a Tacoma that has 130,000 miles and still runs great and along with that everything still works on the truck.

Bought this Toyota Matrix car due to an emergent need (no time for serious search). Its too low to the ground. As a 4 cylinder, it is a gas guzzler. However, it handles well and has nice design.

This truck is the best manual it has 160 hp. You can go anywhere cheap. The downside is they get rusty here in Canada but I go hard and weld metal to body. It is very easy and nice. The style is better than most new trucks. This is a balling whip thats great to chop.

I own a 2008 Toyota Sequoia and my GPS system stopped working while driving it. Dealership states there is nothing they can do as well as Toyota Corporate. Their solution: Replace unit at a tune of $2K. No diagnosing of what the problem could be, they dont have personnel to do this, etc. Toyota Corporate did offer to pay half of replacement though. Im ecstatic! Like hell. Why should I replace a navigation system at $1K, when I dont know what the problem is. Love my Sequoia and planned to purchase another when and if the body style changes. Scratch that! Toyota will not be getting my business again.

I purchased a new vehicle from Toyota last year. The vehicle came with one bad tire. Getting that one tire replaced was a complete nightmare. Since that FINALLY happened, after much drama, I still have to deal with service. Again, a horrible experience on all counts. NEVER again will I buy a Toyota vehicle. Dealing with this company is like dealing with children or used car salesmen all day, every day. The dealerships do whatever they want and Toyota throws their hands up and says they can do nothing. Wouldnt recommend buying a Toyota folks!

I was denied service. I need a copy of my tire replacement warranty FROM YOU because it is different from what you claim it to be. I will NEVER purchase another extended warranty or any type of additional insurance/service ever again!

UPDATED 03/07/2022: I purchased a new 2017 Rav4 from Toyota of Rock Hill. One of the freebees we were offered was “free oil changes for the first 30,000 miles”. This was really an oil change at 10,000 miles and one at 20,000 miles. At 10,000 miles I took my new Toyota in and had the oil changed. I was working for the public schools at the time and the automotive shop teacher told me I did not want to change the oil on the recommended 10,000 miles, that I should change the oil at 3,000 or 5,000 miles as I had always done. Toyota of Rock Hill refused to change the oil “early”, so at 15,000miles, I changed the oil myself. I drained oil and I removed the oil filter. The oil filter was packed, I repeat packed with dirt and sand! I’m not sure how this could have happened by accident. I could not have offended anybody in the shop. I did not come into contact with anybody at all… At 20,000 miles I again changed the oil and the filter was very clean. I do not know why this happened, but I will never let any Toyota service department touch another vehicle of mine again.ORIGINAL REVIEW: I have purchased many new Toyotas over the past 25 years. The autos have been great. 2004 Solaria, 2006 Solaria, 2006 Rav4 and a 2017 Rav4. I drove the Solaria for 450,000 miles total and the 2006 Rav4 is coming up on 200,000 miles. The newest Rav4 will turn 40,000 miles soon. No mechanical problems of any kind on the older Toyotas. The new 2017 Rav4 had some issues.The one major problem has been with the new tires that came on the two new Rav4s. The tires were manufactured by Yokohama and have had a number of problems. On the 2006 Rav4 the tires did not last. Maybe 30,000 was all. After several calls Yokohama I was told by somebody on the executive staff that “We can manufacture better tires but we manufacture these tires to Toyota’s specifications.” The Toyota dealer would not stand behind the tires even though we purchased a warrantee package which cost the equivalent of a set of four tires $600. The 2017 Rav4 had a flat spot or broken belt on one of the four tires. The dealer would not stand behind the problem. Four years and 40,000 miles later and the Rav4 still makes a loud vump, vump, vump noise. It has really gotten under my skin! A second major issue with the 2017 Rav4 is the automatic radar braking. • Moving through traffic at speed limit speeds if you try to pass a car and come close to the vehicle, sometimes the radar will engage the brakes unexpectedly. It may even brake very hard. • Trying to pass a car on a two-lane highway when you come close to the vehicle, the brakes may come on unexpectedly. It may brake very hard. This is very dangerous if there is a car coming at you in the other lane. You can’t pass the car you were trying to pass and you may be stopped by the oncoming car as well. • If you are going around a curve and there is a guard rail next to the road the brakes may come on unexpectedly. If you are on a slippery road the back end will kick out and the car will spin!• If you are on a hilly road the radar may see the hill as a solid object the brakes will come on unexpectedly. Unexpected braking in heavy traffic may get your Rav4 rear ended.The problems are even worse if you use the cruise control. I never use the cruise control at all, it is just too dangerous. I talked with the dealer many times about the problems and the dealer pooh poohed the issues and refused to write up the problem.

Toyota Safety Sense saved my life. I was driving my 2019 Toyota Camry Hybrid, Only 2 months old, on a freeway when I had a seizure. (I know this because I have a dash cam.) I first pulled over to the side of the road just prior to the event. I then had the seizure and when it stopped I was VERY oblivious to my surroundings. I pulled forward on the shoulder and was passing cars in the lanes and finally got onto the roadway. You could hear my lane assist and Break assist alarming several times while driving the 20+ miles down the freeway. When I came to I had ZERO relocation of how I got there. Upon listening and watching the dash cam I HEARD how that blessed car saved my life thanks to Safety Sense! AMAZING! Brian

Sequoia is comfy and sturdy! Great family truck. The back hatch handle goes out on the 2003. And last week the water pump went out. $1,000 repair. Other than that it’s been almost trouble free for 174,000 miles, with regular maintenance.

I have a 2007 Toyota Prius six months after I found out that the combination meter has a recall. Toyota won’t honor their recall because it is past their timeframe. It is obvious that this is a Toyota problem; however, they do not want to stand by their product and replace the faulty item. It will cost me 600+ dollars to fix it, they do not replace the part but take the original part out of your car replaced the capacitor’s and send it back to the customer. All of that for $600. I will have to be without a vehicle for two weeks. When it gets hot outside the combination meter fails. When it is cold it works.

Brought my Toyota Prius plug in premium in for 6 mo. ToyotaCare. Told it would be ready at noon, its now after 3 and still not ready. Im 90 and disabled. Need to go to CVS for RX, Called 3 times. Just told they would call when car is ready. ALWAYS POOR SERVICE FROM HANLEES SERVICE DEPT. Dont even answer their phone at times.