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The Jeep Grand Cherokee 4xe Is No Replacement For A V8
[BACK]


Posted On: July 21, 2022
For the first time in its 30-year history, the Jeep Grand Cherokee is available as a hybrid. Following the sales success of the Wrangler 4xe, the 2022 Jeep Grand Cherokee 4xe becomes the second plug-in hybrid model to join the American automaker's lineup. It shares the same 2.0-liter turbocharged four-cylinder engine with the Wrangler, producing the same 270 horsepower and 295 lb-ft on its own. It adds two electric motors, combining with the gas engine to deliver 375 hp and 470 lb-ft of torque (the most of any current Grand Cherokee model). After spending a week with the 4xe, we aren't so sure that the flagship Grand Cherokee is worth its hefty price premium. In fact, we noted a few issues that would make us prefer the standard V6 and Hemi V8 trims instead. Starting With The PositivesrnWe wanted to begin by saying that we adore the fifth-generation Jeep Grand Cherokee. This is by far the nicest interior we've seen from the nameplate, and we wouldn't hesitate to call it a luxury vehicle in its upper trim levels. Our Overland tester was not the top trim, but it came decked-out with Nappa leather massage seats, a panoramic roof, air suspension, and tons of screens including the best rear entertainment system we've ever tested. These are the same luxuries you'd expect to find in a well-equipped BMW or Range Rover. Of course, nothing we've mentioned is specific to the 4xe, so if you wanted a Grand Cherokee with the V6 or V8, all of these features would still be available. Can You Use The EV Range?rnThe 4xe packs a 17 kWh battery, which only enables a 26-mile electric driving range. That's completely fine if you live within 13 miles of work or can charge up at your office. Otherwise, you'll be quickly emptying the battery and running on gasoline. In our testing, we found Jeep's 26-mile estimate a bit optimistic, meaning we heavily relied on the gasoline engine for most of the week. In fact, we failed to meet the EPA's 23 mpg rating (which is only 1 mpg better than the V6), averaging only 19 mpg through mixed driving. Since the battery is small, it doesn't take an eternity to recharge. Jeep reckons it will take around six hours on a household 110-volt outlet or two-three hours on a 240-volt. Again, the 4xe failed to live up to these expectations, with the trip computer estimating a 12-hour charge on a 110-volt and around five hours on a 240-volt. Jeep oddly includes a feature that lets you charge at a faster (or slower) rate from one to five, and whoever reviewed the vehicle before us had it set to level two. Once we set it to five, the charge times were closer but not quite on par with Jeep's estimates. Rough Power DeliveryrnWe've established that when it runs on gasoline power, the 4xe is no more efficient than its V6 sibling in the real world. It is more powerful though. The Pentastar V6 only produces 293 hp and even the mighty Hemi V8 fails to match the 4xe with only 357 hp. Basically, you can think of the 4xe as a performance variant, not necessarily a fuel saving option. That being said, we'd still prefer the V8 model. Unless you put it into sport mode, the turbocharged four-cylinder engine takes forever to light up when you quickly mash the throttle. When it does get moving, the noise it makes feels so out of place in what is otherwise a relaxing, luxurious cabin. The engine makes some rather inelegant noises that don't match the rest of the driving experience. Even in EV mode, we didn't love how much you can feel the eight-speed automatic in the background. Instant, one-gear acceleration is one of the most enjoyable elements of driving an EV, but the 4xe takes away that smooth, effortless acceleration. And with only around 174 hp in EV mode, the 4xe isn't exactly quick without its engine helping out. All of these complaints were present in the Wrangler 4xe, but masked by that vehicles other imperfections. Since the Grand Cherokee is so much more refined, the issues were more noticeable. The Absurd PricernPerhaps the most egregious reason why we wouldn't buy the Grand Cherokee 4xe is the price. Depending on the trim level, the plug-in hybrid drivetrain is anywhere from $8,000 to $11,000 more than the equivalent V6 model with four-wheel-drive. Compare that to the V8, which is only a $3,795 option, and the 4xe doesn't look like a tremendous value on paper. Of course, the 4xe qualifies for a $7,500 tax credit that softens the blow on that price premium, but not every buyer will qualify for the same amount and you still need to be able to afford the monthly payment on a vehicle with a significantly higher price tag. Our Overland tester as-equipped rang in at a whopping $75,000. For that price, you could cross-shop it with the BMW X5 PHEV and the Volvo XC90 Recharge. Simply based on the MSRP, we'd stick with the gas-powered model. However, like the Wrangler, the Grand Cherokee 4xe leases well thanks to that federal tax credit. A Jeep spokesperson told CarBuzz, "the 4xe payment is roughly a $10 to $30 per month savings (when leases terms and rates are equalized)." That means it may actually be cheaper to lease a 4xe over a less powerful V6 model. In that case, why not get the more powerful option?
Reposted From Source: carbuzz.com
[BACK]

[BACK]
Posted On: July 21, 2022
For the first time in its 30-year history, the Jeep Grand Cherokee is available as a hybrid. Following the sales success of the Wrangler 4xe, the 2022 Jeep Grand Cherokee 4xe becomes the second plug-in hybrid model to join the American automaker's lineup. It shares the same 2.0-liter turbocharged four-cylinder engine with the Wrangler, producing the same 270 horsepower and 295 lb-ft on its own. It adds two electric motors, combining with the gas engine to deliver 375 hp and 470 lb-ft of torque (the most of any current Grand Cherokee model). After spending a week with the 4xe, we aren't so sure that the flagship Grand Cherokee is worth its hefty price premium. In fact, we noted a few issues that would make us prefer the standard V6 and Hemi V8 trims instead. Starting With The PositivesrnWe wanted to begin by saying that we adore the fifth-generation Jeep Grand Cherokee. This is by far the nicest interior we've seen from the nameplate, and we wouldn't hesitate to call it a luxury vehicle in its upper trim levels. Our Overland tester was not the top trim, but it came decked-out with Nappa leather massage seats, a panoramic roof, air suspension, and tons of screens including the best rear entertainment system we've ever tested. These are the same luxuries you'd expect to find in a well-equipped BMW or Range Rover. Of course, nothing we've mentioned is specific to the 4xe, so if you wanted a Grand Cherokee with the V6 or V8, all of these features would still be available. Can You Use The EV Range?rnThe 4xe packs a 17 kWh battery, which only enables a 26-mile electric driving range. That's completely fine if you live within 13 miles of work or can charge up at your office. Otherwise, you'll be quickly emptying the battery and running on gasoline. In our testing, we found Jeep's 26-mile estimate a bit optimistic, meaning we heavily relied on the gasoline engine for most of the week. In fact, we failed to meet the EPA's 23 mpg rating (which is only 1 mpg better than the V6), averaging only 19 mpg through mixed driving. Since the battery is small, it doesn't take an eternity to recharge. Jeep reckons it will take around six hours on a household 110-volt outlet or two-three hours on a 240-volt. Again, the 4xe failed to live up to these expectations, with the trip computer estimating a 12-hour charge on a 110-volt and around five hours on a 240-volt. Jeep oddly includes a feature that lets you charge at a faster (or slower) rate from one to five, and whoever reviewed the vehicle before us had it set to level two. Once we set it to five, the charge times were closer but not quite on par with Jeep's estimates. Rough Power DeliveryrnWe've established that when it runs on gasoline power, the 4xe is no more efficient than its V6 sibling in the real world. It is more powerful though. The Pentastar V6 only produces 293 hp and even the mighty Hemi V8 fails to match the 4xe with only 357 hp. Basically, you can think of the 4xe as a performance variant, not necessarily a fuel saving option. That being said, we'd still prefer the V8 model. Unless you put it into sport mode, the turbocharged four-cylinder engine takes forever to light up when you quickly mash the throttle. When it does get moving, the noise it makes feels so out of place in what is otherwise a relaxing, luxurious cabin. The engine makes some rather inelegant noises that don't match the rest of the driving experience. Even in EV mode, we didn't love how much you can feel the eight-speed automatic in the background. Instant, one-gear acceleration is one of the most enjoyable elements of driving an EV, but the 4xe takes away that smooth, effortless acceleration. And with only around 174 hp in EV mode, the 4xe isn't exactly quick without its engine helping out. All of these complaints were present in the Wrangler 4xe, but masked by that vehicles other imperfections. Since the Grand Cherokee is so much more refined, the issues were more noticeable. The Absurd PricernPerhaps the most egregious reason why we wouldn't buy the Grand Cherokee 4xe is the price. Depending on the trim level, the plug-in hybrid drivetrain is anywhere from $8,000 to $11,000 more than the equivalent V6 model with four-wheel-drive. Compare that to the V8, which is only a $3,795 option, and the 4xe doesn't look like a tremendous value on paper. Of course, the 4xe qualifies for a $7,500 tax credit that softens the blow on that price premium, but not every buyer will qualify for the same amount and you still need to be able to afford the monthly payment on a vehicle with a significantly higher price tag. Our Overland tester as-equipped rang in at a whopping $75,000. For that price, you could cross-shop it with the BMW X5 PHEV and the Volvo XC90 Recharge. Simply based on the MSRP, we'd stick with the gas-powered model. However, like the Wrangler, the Grand Cherokee 4xe leases well thanks to that federal tax credit. A Jeep spokesperson told CarBuzz, "the 4xe payment is roughly a $10 to $30 per month savings (when leases terms and rates are equalized)." That means it may actually be cheaper to lease a 4xe over a less powerful V6 model. In that case, why not get the more powerful option?
Reposted From Source: carbuzz.com
Product Reviews:
This is the third car I own, my first two cars were Honda and now I am curr
This is the third car I own, my first two cars were Honda and now I am currently driving a 2018 Jeep Compass. I have been driving this car since August, on 2/26/19 around 1:30pm I was driving for about 2 minutes when I stopped at a red light and my automatic stop/start turned my car off, I pressed the button and my car started again normally. As the light turned green I moved my foot from the break to the gas and my car did not move. I pressed the auto again and I still did not move, continued to put my car in park and nothing would work. I had to restart my car twice before it would move. This all happened while at a green light with cars behind me. On 2/27/19 at 2:45pm I started my car and while I was still driving pressed the auto stop/start, I get about 200 feet further before my car starts slowing down on its own and shut off. I waited some time before restarting my car. On 3/1/19 at 2:30pm I did not have auto stop/start on, I was driving for some time and my car started to slow down again so I pushed on the gas to accelerate, it would not accelerate and I was able to pull over to the side when my car came to a stop on its own and the emergency break light came on on its own. I waited some time again before restarting my car. I do not feel safe driving this car as it is dangerous to just stop on its own. **Please note the vehicle has approximately 2965 miles on it as of 3/2/19.
The Jeep Compass has proved to be good. I have not had any issues with the
The Jeep Compass has proved to be good. I have not had any issues with the make or model of the car. The crossover style is good for my current lifestyle and needs. The seats fold in to create extra space for moving or transporting large items. It also allows me to have space and to feel safer on the road because of the size. I dislike the radio that it came with initially. However a new one could be installed easily enough with the proper tools. I also dislike the handles on the backseat doors as they are a little hard to open.
My 2005 Jeep Liberty has faulty window regulators (these are used to operat
My 2005 Jeep Liberty has faulty window regulators (these are used to operate the electric windows). This is a problem with all Jeep Liberty’s – there are thousands of complaints.It costs 400 to 500 dollars to fix it and the part continues to break over and over. Jeep refuses to issue a recall. I just had one replaced 21 months ago and it has broken again. The window just falls into the door without warning. It is very dangerous.
Jeep vibrates at 2200RPM 58MPH. Automatic transmission starts in 4th gear a
Jeep vibrates at 2200RPM 58MPH. Automatic transmission starts in 4th gear and gets worse as speed increases [like a tire out of balance]. Many lame excuses but no fix.
My 2007 Jeep Commander has had a no start no crank issue for over a year. I
My 2007 Jeep Commander has had a no start no crank issue for over a year. I started by changing ignition switch which fixed the problem for 6 months. Problem came back, changed battery. Problem returned 2 weeks later for good. Changed ECM as per service bulletin.
I love my little Jeep Liberty. I live in an area where there is a lot of sn
I love my little Jeep Liberty. I live in an area where there is a lot of snow in winter and the hills are very steep. It is such a trooper, making it up and down those roads!
My brand new Jeep Renegade has a loud whistle noise coming from window... i
My brand new Jeep Renegade has a loud whistle noise coming from window... it is louder than the radio. I asked dealership in Brooksville FL 3 times to fix it. They keep the car all day and at 5 pm they tell me they could not fix it. Remember that I take the day off work because they do not allow me to have a rental. Really bad customer service. Dont ever buy a Jeep.
Let it be known that the life of an importer of Jeep Liberty CRDs to Canada
Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada dont like importers. They call us “curbers.” A bad word. The Chrysler service departments dont like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty’s computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.
My Jeep Patriot is good and reliable. I drive easily to work every day, ove
My Jeep Patriot is good and reliable. I drive easily to work every day, over 50 miles, and get around on my rural gravel roads, which can get really wet or slick in the winter and spring, and dont always get plowed quickly. Plus they are hilly, so I need 4 wheel drive often after bad weather. The engine is good, but not very powerful. I would like to feel a bit more power when I press the gas pedal. I also got bigger tires for my jeep, as the original tires were kind of small, and I wanted more powerful looking tires. Other than that, I like that its an SUV, a 4 wheel drive, has lots of room in hatch, leather seats and is comfortable. I really wanted a Jeep, as I had a Jeep in the past that I loved, with the classic Jeep look.
I have great experience with my Jeep Compass. Good on gas, handles well in
I have great experience with my Jeep Compass. Good on gas, handles well in bad weather, it is a four cylinder engine, and comfortable. Get good gas mileage and parts are fairly affordable, too. It has heated seats, also has four wheel drive, very roomy for size of vehicle, has built in CD player and design is with customer comfort in mind, overall appearance of the vehicle catches the eye and it has a smaller engine which is fuel economy but has the power to get thru anything. However, the Jeep should have a bigger trunk or storage area or should come with a compartment on top of rack for better storage of road side equipment and car maintenance.
2012 Jeep Grand Cherokee Garbage: After owning foreign cars my entire life,
2012 Jeep Grand Cherokee Garbage: After owning foreign cars my entire life, I decided to try a Jeep. I purchased a JGC with only 6000 miles on it and a full warranty. I also purchased the extended warranty that has 7 years, 100,000 mile warranty since my Jeep is fully loaded with all of the options. I must recommend to other buyers that you should AVOID any Jeep products. My jeep has had so many issues and I have wasted so much time at the dealership, that I regret my purchase. The most significant issue is that my Jeep will die while in Drive and Reverse, thus making it very dangerous to drive. Everyone seems to have the same issues as well. Horrible customer service, regardless of where you are located. Chrysler is a horrible brand and they deserve to go bankrupt. I will never buy another American car again. It is sad that our own products are junk, but that is what Chrysler is. Even the case manager assigned to me from Chrysler is a blithering idiot who wont even return my calls.
I have never had as many issues with a brand new car as I have with used ca
I have never had as many issues with a brand new car as I have with used cars. All my previous cars I bought used can put well over 150,000 miles on them and never had any issues except regular maintenance. I decided to buy a brand new jeep and have only owned it 2 years. Nothing but issues, and no help when I take it in to get it fixed. I keep trying to tell them my transmission is slipping, but they keep telling me it’s just the computer. Definitely not... Jeep sucks as a manufacture and business. Horrible customer service.
My Jeep Compass is a nice small SUV. Good on gas but dont recommend driving
My Jeep Compass is a nice small SUV. Good on gas but dont recommend driving it on turnpike in bad weather. I took my car on the turnpike Thanksgiving day. The wind was bad that day. I was scared and nervous. The wind had my car swirling. I need me a bigger suv.
I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to tak
I purchased a 2014 Jeep Patriot new in July of 2014. In August I had to take it back in because the hood was lifting up and looked as if it were going to come off at freeway speeds. The windshield wiper smart switch also quit working. I was told that the hinges on the hood werent very secure by design at the dealer but they replaced them anyway and it still wobbles going down the freeway and they replaced the smart switch. On November 21st I took it in again because there was a grinding noise coming from the front end. The dealer informed me that I had a defective transmission and they had to order one. On November 24th I took it back to have the new transmission put in and was told that it would be done on the 25th. When I called on the 25th they told me that the mechanic had stripped out the threads on a mounting bolt and had to put a heli-coil in it and it wouldnt be done until the 26th. I called on the 26th and they told me that one of the front drive axles was also defective and they had to order one. They were closed for Thanksgiving on the 27th so I called on the 28th and was told that the part was not in yet. It is now December 2nd and I still do not have a vehicle which I need to do my job so I have not been able to work for over a week!
So I have a 2012 Jeep Patriot that at 107,000 miles dropped the tranny. It
So I have a 2012 Jeep Patriot that at 107,000 miles dropped the tranny. It had a 100,000 mile warranty. I brought it into Macdonald motors in Bridgton, ME at 87,000 miles because it was acting up. They told me it was the spark plugs, not the transmission. Its the junk CVT, so I changed the plugs thinking I just wasnt used to that style of tranny. Helped with the skipping but not the hesitation and dead spot on take offs. In June we were getting ready to head to Moosehead for vacation and it started getting worse. I drove it right over to them again and asked to have it looked at before we left in case I needed to leave it. They sent a guy out, he drove it and said it was fine. This was still during the warranty period. They never made a record of it. Less than 10,000 miles later it completely quits, failing every test they can do. At this point it is now out of warranty- amazing how that happens isnt it. Because it is over warranty and Macdonald motors doesnt show multiple complaints on it, I am stuck with the entire $4000 bill. There was obviously something wrong with it the whole time and Macdonald was avoiding the warranty, with jeep playing right along. Between me, my inlaws and my father we have bought 7 jeeps since 2000. There will not be another. I suggest everyone avoid Chrysler products, especially jeeps, and do not trust Macdonald motors. Your warranty means nothing.
I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the pro
I purchased a 2011 Jeep Patriot in August 2011. I like my Jeep, but the problem I am encountering with the CVT Transmission is frustrating and concerning. In less than a year of having my Jeep, I began to notice a whining noise and the RPM getting stuck as if the transmission was not shifting. When I took it into my dealer’s service department, they said they couldnt find anything wrong. The assistant service manager suggested it was the wind I was hearing. A couple of months later, the same issues were happening regularly, but now the transmission temperature warning light came on. I again took it to the dealership. This time, I was again told they checked it out, couldnt find anything wrong, and they said they couldnt diagnose it unless the light was on.The next time the issue occurred, I was traveling to visit my parents 45 minutes away. The temperature warning light came on about 40 minutes into the drive. Once I got to my parents house, I decided to take it to the Jeep Dealership there. Unfortunately, when I started the Jeep, the light was off, making the trip to the out of town dealership pointless. In the last two months, the same issues have occurred, but on two occasions, my Jeep went into LIM (limp in mode), which forcibly slowed the vehicle down and required me to pull over on the Interstate for the transmission to cool down. After the first time it went into LIM, I called Jeep Customer Service to see what suggestions they had. The customer service representative with Jeep was nice, advised they had never heard of this problem, and instructed me to follow up the dealership.Before making yet another appointment with the dealership, I decided to do some general research on CVT Transmission in Jeep. I was totally surprised to see consumer comments of the exact same issues, especially after the Jeep representative said Jeep hadnt heard of this problem. One of these reviews suggested recording the issue. Within a week, it happened again! This time I recorded the noise, the temperature warning light coming on, and having to pull over. I took the video to the dealership. This time, the same assistant manager said, Every Jeep with CVT Transmission has that issue.I asked about switching out the transmission. He advised there isnt a way to convert the transmission. He also said Jeep hasnt released a fix yet. So, my not even two year old Jeep, which is still under the manufacturer warranty, is defective with no fix for the issue. In the mean time, I cant drive my Jeep out of town and feel unsafe driving it. To top it all off, the CVT Transmission was a $1,000 upgrade! I feel like I have no options, but to retain an attorney and file a complaint under my state’s lemon law and the Magnuson Moss Warranty Act.
The rear power window regulator for my 2005 Jeep Liberty has broken three t
The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?
I bought my first jeep February 2014, since had one recall. Been to the dea
I bought my first jeep February 2014, since had one recall. Been to the dealership for same issues several times. And driving off the dealership, same problem is there. The vehicle changes from auxiliary, to the xm radio, to regular FM radio. The car also while is parked and gears are changed, it makes a sound. Right now, Im sitting at the dealership where services are given. Spoke to the person dealing with my case, explained my concerns, told her needed a case number, said I needed the manager whom is not in. Im extremely frustrated, freaking out. My job doesnt allow me to take time off for this type of issues. To make matters worse, I been having this issue one month in after getting the car and just now manage to have a day off to schedule yet another appointment. A year later!! Someone please help. 50,000 plus down the drain. Im very disappointed. My first jeep.
I bought a New Jeep Grand Latitude and at 295 miles two weeks to the day af
I bought a New Jeep Grand Latitude and at 295 miles two weeks to the day after I brought It home the transmission went. The Jeep Service said that it needs to have the transmission replaced. Chrysler will pay with the warranty but I was told this repair will greatly reduce the trade in value of the vehicle. I havent even made the first payment yet! I dont want that Jeep. I will take a new one or nothing. Chrysler so far said no. How do I get outta this?! I dont want a Jeep thats value has been reduced through no fault of my own. The vehicle has other issues that I reported the day after I bought it. Service at Bedards said cant be anything wrong because its new.
My husband bought me the 2004 Jeep Wrangler Sahara brand new. I have been d
My husband bought me the 2004 Jeep Wrangler Sahara brand new. I have been driving it, plowing with it, towed other cars with it and pulled people out of snow banks with it. I have never had a problem with it. Some of the complaints I see on here are just plain stupidity. Read your owners manual before you drive it. Learn what 4x4 high and low are used for before you just engage it and drive down the road. For the one legitimate jeep complaint I saw (water leaks), go on Jeepforum.com and some super nice people will tell you many different ways to fix it, some with videos.
2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo
2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo to drown out the Wind noise from my SKY SLIDER WHEN THE ROOF POPPED and SLAMMED OPEN. Something flew out, what sounded like on of the brace bars, it was dark. I was So thankful no one was behind me. I Took it to Brandon Chrysler Dodge & JEEP. Unfortunately they dont seem to be able to FIX ANYTHING without Screwing more thing up...I now have an improperly installed Slider Top with GREASE and Water Stains to match the carpet they botched. ON their first attempt to fix the fact that the top would not close completely. Funny how they cannot seem to find any problems until after a major issue happens. I Love my Jeep and Slider top but they are noisy and unpredictably dangerous.
The stalling turned out to be intended functionality. It is a feature of t
The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.
I just leased a 2012 Jeep Liberty. Jeep on their own website says that ever
I just leased a 2012 Jeep Liberty. Jeep on their own website says that every radio system on the Jeep Liberty comes with Sirius XM radio and a 1-year subscription, as does the new car window sticker, and as did the salesman who leased me the vehicle. However, poking around all the channels on my new Sirius XM radio, I find that there are channels missing. Upon deeper research, I find that I actually have a Sirius Select subscription, not a Sirius XM subscription as promised. And upon further checking I find that I cannot just upgrade my subscription on my own to get Sirius XM channels because Sirius XM requires a “different radio than is offered with the Jeep Liberty!”If Jeep had said, Our Sirius XM (the manufacturer) radios come with a free 1-year Sirius Select subscription, that would be one thing, but they did not. I have been on the phone with Sirius XM, and many times with the Jeep dealer and with Jeep corporate. Today the Jeep sales manager called me and basically said, Sorry but we are not liable for that. The assigned Jeep case worker told me first that they would give me free oil changes. When I insisted they keep their word and give me Sirius XM radio as promised, she then came back and said they would cover half of the cost of the Sirius XM radio. If they arent responsible, why would they do that? When I tried to nail the case manager down about exactly how much that is and if that included the subscription, she said she didnt know. Obviously she is going back and forth with the dealership, which is not owned by Jeep but is an independent dealer. I also looked into getting Sirius XM internet radio, but again that still does not have the XM stations I want, so I cant cover this on my own without spending hundreds. But I shouldnt have to do that anyway. The issue isnt just a few channels. The issue is that Jeep is not providing something that is promised and is listed on the sales receipt. I dont want to make a huge deal about this. All I want is what I was promised. How about it, Jeep?
I wanted to write and ask if anyone else has had a problem with their Jeep
I wanted to write and ask if anyone else has had a problem with their Jeep Liberty suddenly catching fire. I had this happen to me for no apparent reason. No warning lights, no strange sounds, nothing. I was driving along and LUCKILY a driver behind me honked his horn and flashed his lights to get my attention. I came to a stop at a stoplight and thats when smoke and flames started to come out of the vents and fill the interior of the Jeep. I pulled off the road into a convenience store parking lot, jumped out and ran inside. The fire department arrived in less than 5 minutes but my Jeep was a complete loss. I have attached the pictures to show the aftermath. THANK GOD that I escaped but sadly I was left with a pile of ash that my insurance company would only pay a depreciated value for the remains...
I have a 2007 Jeep Commander. I went to drive it today, and again, it would
I have a 2007 Jeep Commander. I went to drive it today, and again, it would not start. The car has had its battery replaced already, and this has happened a couple of times since Ive owned it. I have had many electrical quirks such as lights blinking and going off. It also has completely turned off on the turnpike on a hill. There was no power in the vehicle, and the left lane traffic is extremely dangerous. The jeep does frequently lurch forward when at a stop, when the engine is still running. I keep looking for recalls, and found none, but others I know with Commanders have had the same issues. How many complaints, before they are made to fix the problems at their cost, not mine?
2003 Jeep Liberty Freedom Edition (original owner). I have replaced the mot
2003 Jeep Liberty Freedom Edition (original owner). I have replaced the motor on my left rear window on three separate occasions. The first time was covered under warranty, but it was out of pocket the second and third time. Its expensive and apparently a consistent problem with other Jeep Liberty owners. According to the dealership in Davis, this part has not been recalled.With the first use of my car for the day, a metal grinding sound occurs when I brake (lasts for about 3-4 brake uses and then goes away). Its very loud and embarrassing, though I was assured that my life is not in danger. I was told that this is due to debris from the elements (air, dirt, etc.). I am the original owner of this Jeep Liberty and this has never happened in 8 years, until now.From a standstill and then pressing the gas pedal to drive my automatic Jeep, my car jerks (I can feel it and hear it) as if I were driving a stick shift car in the wrong gear. Dealer does not know why.My car has turned off three times when I stop at a red light (stop light, etc.) and I have to restart the Jeep. Sometime it turns on. Other times, I wait and then try again and it turned on. I just took it to the dealer where I was charged a hefty diagnostic fee. However, they could not tell me what the problem was. I am paying a fee, yet they cant determine the problem for my car turning off while I am in moving traffic.Does anyone know if it is legal to charge a diagnostic fee when the dealership cant determine the problem? I would accept the fee if they were addressing the problem; however, they are not.
I have a 2006 Liberty Limited which I factory ordered fully loaded and have
I have a 2006 Liberty Limited which I factory ordered fully loaded and have had continual problems with the power windows. In the first 2 months my drivers door window would not go up straight. I went to the dealership and had it repaired. Within a month it happened again. I had it repaired again. The entire mechanism was replaced and again it did the same thing. In the first 13 months I only put on 4700 kms so as you can see I never drove it much.At this time we moved from Ontario to Alberta and a wonderful dealership in Alberta repaired it but I found out at this time that Chrysler came up with some new mechanism system to run the window. The old systems never quit or had these problems but Chrysler had to reinvent the wheel. Over time I have had to get the driver side window repaired 5 times. Then all of a sudden one day the passenger side window just fell down. Had to have it repaired. Then I received a letter from Chrysler that they were extending the warranty on all window repairs to 7 years. Should tell you that there is a real problem if they have to extend the warranty. I also paid for extended warranty and that was a waste of money.Then all of a sudden one New Years Eve the passenger side rear window fell down. Again went to a dealership and they did get warranty on it. Now the extended warranty was up on June 15, 2013. On July 1st 2013 the driver side rear window fell down and would not operate. This was the only window that hadnt been repaired yet. I went to a Chrysler dealership that I had never been to and they were refused warranty by Chrysler Canada. Now this dealership (Southtown Chrysler - Edmonton) who I never bought the vehicle from or ever been there before was so nice to me that they offered to not charge me labor if I paid for the part. This was fantastic service from the dealership and Chrysler doesnt deserve to have this quality of dealership. The dealership cared but Chrysler didnt.Now why should the dealership be out for Chryslers poor design. I have since at least done other repair business with them but I will never give Chrysler business again. I contacted Chrysler 2 times about this issue. The first time they responded by telling me tough luck as the warranty was up. I could see if it was a year after but this happened 2 weeks after the warranty was up. I hardly use this vehicle and if had have happened 15 days earlier they would have repaired it. I sent them another email in response to their answer and in 4 months they havent even had the courtesy to respond. I have decided to file this complaint so other people will know about their poor customer care.I hope other people listen and dont waste your money on their products or any of their extended warranty products as they also have a pile of loopholes and arent worth the money.
My rear passenger window has broken for the 4th time. This time, I had had
My rear passenger window has broken for the 4th time. This time, I had had enough so I contacted Chrysler to request payment for the repair. Two weeks later, and after the most frustrating customer service (or complete lack thereof) experience I have ever had, the window is still broken. I am so fed up with Chrysler. Clearly, they have a defective product on the market. They simply dont care and refuse to issue a recall. It is deplorable. I have also had to replace the transmission. And every time my battery dies, I have to get the car towed, because even after letting it charge for 30-60 minutes, the car dies the minute I put it in gear. I am making sure everyone I know understands how incredibly horrible this company is and never buys a Chrysler product. Im sure glad my tax dollars helped bail Chrysler out. Well, I am not.
To start, my father retired from Chrysler and we have always had Chrysler p
To start, my father retired from Chrysler and we have always had Chrysler products. We have owned four or five jeeps, plus other Chrysler cars. My son and son-in-law both have Dodge Ram pickup trucks, so Chrysler is in our blood. Until now! I will never buy Chrysler. Years ago, like 45 years, Chrysler was known for not starting in rainy weather. Is this what you are going back to?We bought a new 2009 Jeep Liberty and not too long after we bought it, they had to replace the whole transmission. We have experienced terrible gas mileage of no more than 14 mpg, city or highway. That is awful. We would have gotten rid of it except we four down tow it and have the tow bar installed on it. We also have a brake buddy for it.Lately the key lock has not been working right, slow, and we thought it was needing a new battery. Then one morning, we went to leave in the car and all the dash lights came on and wipers wouldnt turn off. Then the car locked in park. We tried to figure it out for days and the dash finally said no bus. You cant find out what that means anywhere. We finally got it out of park and drove it to the dealership. Guess what, dash board cluster was bad and to the tune of $608.00. This Jeep is only 1700 miles over warranty. We also have a 15-year-old Chev truck with 150,000 miles and never had the problems this Jeep has had, plus it gets way better gas mileage. The dealership Cueter Chrysler is the best I have ever worked with and their service is second to none. Too bad they dont have good vehicles to work on.I think Chrysler should at least pay the bill on this because it should have never gone bad in the first place. I feel I have a lemon, and being disabled and retired, I should not have to worry about this happening on a pretty new vehicle. Please let me know if you are willing to do anything for us, or whether or not I should carry on with this complaint.
I have 2 accidents in the first month I have it. The worse car I ever bough
I have 2 accidents in the first month I have it. The worse car I ever bought. And the engine keeping give problems. Can you help? I almost kill myself and my kids. I broken all the windows, poor vision, engine, jerking stops.
There is a recall notice out there for those of you who have problems with
There is a recall notice out there for those of you who have problems with your window regulator. My wifes sister had hers fail (2009 Jeep Liberty) and paid $450 to have it repaired. A recall notice was generated and she was paid for this repair. Check it out.
I leased 2021 Jeep Wrangler Sahara Unlimited 4xe couple months back from St
I leased 2021 Jeep Wrangler Sahara Unlimited 4xe couple months back from Stoneridge (Livermore) where started facing an issue with hybrid sign at odometer after couple months. Meanwhile, I went to close by dealership i.e. ELK Grove Jeep where they recognized or analyzed an issue with electric wiring needs to replace because those got burned out due to engineering or mechanical issue. Beside, they gave an estimate first for 1 week from fixation perspective and now they are keep on ignoring since September 2021.Moreover, I also talked to Jeep Customer service and also raised the case includes escalation where case Manager is careless as well and not responsive because they never reached out to me even single time about the status or any feedback. Im literally fed up and stressed because they are harassing and ignoring customer instead of helping. Also, I requested them that my health is not good and I cant bear stress due to lung infection after covid19 impact but I want to state here on public side as well and manifest there carelessness about team services. Please, help me to resolve my matter asap otherwise Ii need to step-up for case filiation. Thanks & Regards.
How many people have to report that Jeep products have engines that are def
How many people have to report that Jeep products have engines that are defective and are ruined by the valve seat dropping?! We just spent $4000.00 on a 2002 Liberty and the dealership said, Hey we fixed those valves in the new one. Well how does that help all of us that got stuck with the old engine? The rings were made with powdered metal that ends up shattering. Please look into how often this happens. Jeep should reimburse people.
This car is such a lemon and even worse. FCA never would honor even the bas
This car is such a lemon and even worse. FCA never would honor even the basic warranty. I owned this POS for 8 months and was overjoyed when I was able to trade it. The transmission is the worst shifting vehicle ever and it was useless as a 4WD because the transmission would overheat and disable 4WD every time it went off road. Nine trips to two different dealers and they just repeat the BS phrase of Operating as Intended and Cant duplicate the problem. The car is dangerous in traffic and breaks down off road, a total disaster. I will never buy a Fiat Chrysler again and think this corporation should be prosecuted for out and out fraud for not honoring warranties. Customer Care is just a time wasting charade that goes on and on for months.
My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep
My jeep would not start when I went to go start my 2005 Jeep Liberty. Jeep would not start. I brought it into a jeep dealership and was informed that a piece on the steering column broke off, and that this is a common thing with this jeep. I am told I need to replace the whole steering column. When we went to go order the column, and we discovered that 400 people are waiting for this steering column.As of 12/28/2011, these 400 people are all on a waiting list for this part that is back-ordered. I am wondering why there has not been a recall on this steering colomn. I am without a vehicle for I dont know how long.
Ground squirrels chewed through the wire to my horn and I took my Jeep in t
Ground squirrels chewed through the wire to my horn and I took my Jeep in to the dealer. They said the warranty did not cover the repair job, and said it would take 1 and 1/2 hours to fix. The Jeep Sat in the lot for 45 minutes before they said it was ready and charged me 150.00 dollars to fix the horn wire. I told them it should have been covered and that I would let their competitors know that the Mighty Jeep is not rodent proof! They laughed and took my money. I had a GMC Sierra for 17 years and never had any rodent problems. I think Jeep has a design problem. I looked into rodent problems online and found this to be more common a problem that most would think. Will wait for the class action lawsuit to get my money back! I have a receipt of the transaction, have contacted Jeep with no reply yet. I also contacted GMC, Chevy, Toyota and Ford. So far GMC and Chevy have responded. I thought they would be interested in Jeep problems.
We purchased our 2007 Jeep Commander with less than 30,000 miles and the ca
We purchased our 2007 Jeep Commander with less than 30,000 miles and the car only had one owner. Several months after purchasing the car, we had several instances where the car would just shut off. We took it to a local Jeep dealership a couple of times and they said they could not find anything wrong. Six months after we bought the car, it left me stranded in December at 10 pm on a major highway. I had to have it towed. The water pump went out. I was able to pull over as soon as the engine light came on. We had the repair done, but the car always had a slight vibration and just did not seem to have the power it once had.We took it to the dealer three times after that. The first time, they said they could not find anything wrong. The second time they adjusted something and the engine light, that had come on, went off. They said everything was okay. After two days, the engine light came on again. We took it back and they said one of the coils was bad, so we replaced it. Two weeks later, I left work and the car was vibrating so hard when I started it. I thought the engine was going to blow right there. I turned the car off and had it towed to the dealership on 2/17/12 and as of 5/22/12, it is still there. They replaced the engine and the new engine overheated due to a defective part. We were advised a new part was ordered, but we are still waiting.We went to get the VIN off of the car about a week ago to turn off our satellite radio since we were not getting to use it and a rat had built a nest in the dashboard and chewed our owners manual. They have had our car for almost 3 and 1/2 months. We have been dealing with Chryslers customer care along with the dealership, but that has been a disappointment at best. They give us dates of when the part will arrive after we call, but they dont follow up on anything. If we dont call, we get no information. I have owned a Ford Escort that I bought new and drove it for 13 years until someone hit it and it could not be repaired. I have a 2000 Honda CRV that I bought new and after all these years, I am just now having to repair the air conditioner and some other minor things due to wear and tear over the years (the Honda now has 180,000 miles).I have bought several other used cars which I paid only a few thousand for and have never really had any problems with them. This is my first experience with a Chrysler product and I will never purchase another Chrysler again. After doing some research, I now see the issue with the car shutting off was a known issue with a module and they knew it all along and lied to us about it rather than trying to fix it. They might look good from the outside, but the craftsmanship and the service were terrible.
The window regulators on my Jeep Liberty broke for a total of 5 times now,
The window regulators on my Jeep Liberty broke for a total of 5 times now, multiple times on the same windows. Jeep is aware of the problem and refuses to do anything about the problem. However, they just love to charge up to $500 to fix the problem for us. Just look at how many consumers have been burnt by this same problem.
This vehicle is a great medium size SUV. Bought to pull behind an RV. It se
This vehicle is a great medium size SUV. Bought to pull behind an RV. It served that purpose and as a great car for a couple. Very versatile and reliable. No problems and love the diagnostic monthly report.
I bought my 2011 Jeep Liberty new which has just over 50,000 miles on it. I
I bought my 2011 Jeep Liberty new which has just over 50,000 miles on it. I am a female in late 50s so no off road or rough driving. But already I had to replace a Idler pully belt and today a water pump. Not a happy camper.
My car has broken eight days ago, and it was towed to the nearest dealershi
My car has broken eight days ago, and it was towed to the nearest dealership at that time (Nielsen East Hanover). So far, even after several contacts with the dealership and with this customer service, I have no information what is wrong with the car and why I was not provided with a loaner. This is a leasing car, I am paying for it, and my next bill will come with the same amount, even after these days that I am not using it. I have now to commute my daily 60 miles walking 25 minutes to the train station to catch a train. I have to ask my neighbor to take my child to the day care. I have a hip replacement and have to walk distances that I should not have to... because I LEASE A JEEP!!! I am paying for this leasing!!! The dealership tells me to ask a loaner to the Customer Service. The Customer Service tells me that it is waiting for the dealership to decide on whether they will give me a loaner or not. And yet, no information about when the car will be fixed. Is this the way JEEP treats its customers? Ive never felt so frustrated and disappointed before, to the point that I decided to get a lawyer to help getting my rights.
Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First s
Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?
We bought a 2018 Jeep Wrangler. The Stabilizer shock went out at about 6,00
We bought a 2018 Jeep Wrangler. The Stabilizer shock went out at about 6,000 miles. The rear end went completely out at 12k miles. Never been off-roading either. Been at the shop for two months now. Cannot get parts. Keep getting the runaround and parts not expected for another two months. Got a Wrangler rental, stabilizer shock went out at 6500 miles on the rental... I wish I could get my money back. I do not recommend them at all.
I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrib
I have a 2011 Jeep Wrangler 4-door. My soft top leaks which causes a horrible, moldy smell inside the car. Every time that it rains, I have to take all the car mats out of the jeep and dry the rugs with a towel. I then have to go to the back area where there is a storage compartment and scoop out the water that puddles up inside it. I will then keep all the windows open once the sun is out to let the car dry out. The smell still remains for days after. I was stuck in a rainstorm and water was leaking in all around the top of the door. My left arm and leg were both soaked by the time I got to my destination. I am taking the car to the dealer to be evaluated. I asked them if they have been getting many complaints about this and they said no. I dont believe them because I even got a letter from a lawyer who is putting together a lawsuit on behalf of Jeep owners because of mold and electrical problems, which are brought on by the leaky roofs. I hope they do the right thing for me. I am glad that this car is a lease and I will get rid of it in another year. Never again.
The 4-year-old 2008 Jeep Commander has rust and two big spots on the hood.
The 4-year-old 2008 Jeep Commander has rust and two big spots on the hood. The dealership in CT wont fix it as it’s not under warranty. So, if you expect your paint to last more than 4 years, you may want to look at other cars.
No fender for Jeep Patriot in South Africa - Ive been without my car for 5
No fender for Jeep Patriot in South Africa - Ive been without my car for 5 weeks as West Rand Panel Beaters were not able to find/source a fender in S.A. They have referred me to Albert **, Parts Sales Executive of Chrysler Jeep Dodge Fourways and Ive been told to log a complaint as the part is currently being shipped in from U.S.A. How can a brand as big as Jeep, Dodge and Chrysler not have such common parts in S.A? Im really frustrated. I work for FNB Cellphone Banking and I know what service is and this is a load of **. Can I have a response from the CEO, Director since your managers do not have the time to contact me as I have sent numerous emails with no response for the past 2 days? None of these people bothered to call me!
2017 Jeep Renegade, problem car: 56,000 miles power steering went out, belt
2017 Jeep Renegade, problem car: 56,000 miles power steering went out, belt is intact, Power steering module is bad, must purchase steering rack (not sold separately) with module. Repair cost about 2014$ plus tax. Will not be purchasing another Jeep product. Had Dodge Journey with 89,000. Did not have any problems.
I leased a 2018 Jeep Cherokee Trailhawk in February 2018. 2 months later I
I leased a 2018 Jeep Cherokee Trailhawk in February 2018. 2 months later I had to take it back to dealer for the paint peeling. Of course they were asking me stupid questions... Maybe its the sun?? Maybe its from a carwash... really??? Its a defect.... THEN... it started jerking. I would come to a stop sign or a red light and it would jerk upon acceleration. One time I actually thought someone had hit me from behind. Took it back to dealer... can’t find anything wrong... Then last month I took it to another dealer... they found a cylinder misfiring... yeah sounds safe to me. Started doing it again after getting the car back for 3 days. Dropped it off again and they once again find nothing wrong. I will NEVER buy another Jeep product. I just want OUT Of this lease... Oh, and by the way... I have 8800 miles on it.
I bought my Jeep Patriot new off the lot. In fact I bought one that wasnt e
I bought my Jeep Patriot new off the lot. In fact I bought one that wasnt even on the lot. They had to ship it in from up country. I fell in love with the look and feel of it as soon I saw it. Ive put 90,000 km. on it which is a little more than normal and I havent had one bad experience with it yet. As long as you dont count going to the dealership for maintenance. But I solved that too. I just do it myself now. I obviously cant do everything myself but I do the majority. Ive always wanted a Jeep, but could never afford the $35k price tag. That is until they made the Patriot. Its still the same old Jeep style and attitude but with a little more road etiquette behind it. I know I wouldnt be taking it rock crawling, but since Ive modified to its max, I can go just about anywhere. Through rivers, anywhere you take your F-150, Nissan Xterra, Dodge Tacoma, Ill be right there beside you. Im 110% satisfied with my Jeep, and I wouldnt trade it now for anything.
I have a 2008 Jeep Patriot and my car continues to stall. While driving dow
I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.In either case, Im in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. Im baffled. It wasnt before. They asked me to pay them over $400 to diagnose and perform preventive services that werent needed prior to them changing my oil.I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I wont be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isnt that at least worth looking into considering the safety issues it poses?
While driving my two young children, my 2010 Jeep Commander has been stalli
While driving my two young children, my 2010 Jeep Commander has been stalling while driving. The car completely shut down without warning. I have been working with the service department but they cant seem to repair it. Instead of making sure that I am safe, they continue to replace parts without knowing if it will fix the problem. It is very scary when this happens and Im afraid for my life and my children.
I contacted the two listed below back in November 2010. Both locations aske
I contacted the two listed below back in November 2010. Both locations asked if I bought the vehicle from them. I told them no and they told me they could not help me. I was told the same thing by Bob Baker Jeep in Carlsbad, CA.Why is it that none of these dealers have any interest at all in helping a Jeep customer? Do you have the address for the corporate office where I can send a formal complaint?
I just bought a 2006 Jeep Commander, love it except for during the recent r
I just bought a 2006 Jeep Commander, love it except for during the recent rain water leaked through my Sunroof and flooded my car with about 1 inch of water on the passenger side. After doing research online I guess this is a normal occurrence with the Jeep sunroof. I think this is ridiculous that due to a design flaw I now have to find someone to clear the blue tube within the sunroof and pay someone to get the water out of my car that Im sure has now damaged the carpet and foam underneath. Ive called Cerritos Jeep, I did not purchase car there, however it is a dealer and no help. How is this my fault??
Bought a Jeep patriot in 2012. All of the plastic on interior was just hang
Bought a Jeep patriot in 2012. All of the plastic on interior was just hanging due to plastic clips breaking. Took to dealership because of skipping and poor acceleration from stop in automatic. It whined and smelled like something burning while going uphills and even in lower gears struggled. Occasionally, when I would start car, it would sound like it was going to throw motor through the hood. Their tech told me that they just have crappy transmission and it would get worse with time and mileage but said they couldnt do anything about it because technically theres nothing wrong with it. Traded Jeep in and couldnt be happier! Will never own another Jeep or Chrysler product again.
I took my 04 jeep in for oil leaks from front and rear oil seals. They remo
I took my 04 jeep in for oil leaks from front and rear oil seals. They removed the transmission. Now, the transmission shifts wrong and hard. Also, transmission has a hard time engaging and disengaging. Also, my windows and door locks don’t work again. I put the Jeep up on a rack and found the transmission vent tube hanging torn ground wires that were not disconnected when transmission was removed along with missing tarns oil pan bolts. All this so-called work was done by the Jeep dealer in Hilo, Hawaii.
I have a 2008 Jeep Patriot. Two years ago the transmission fluid light came
I have a 2008 Jeep Patriot. Two years ago the transmission fluid light came on and immediately my speed went to around 20 mph. This was in a freeway construction zone. We could not get off the road and limped along at 20 mph until we could get into a parking lot. How we survived that I dont know. Traffic was zooming around us in restricted lanes. It was taken to a nearby dealer who could not look at it until the next day. And then they could not find it. They would not even drive it.Back at home I took it to a local dealer and after 6-7 weeks of them having my car, Chrysler agreed to a new transmission. One year later when it was hot, it did it again. I find in cold weather season this is not so bad but when temps hit 80 I cannot drive faster than 55 or the transmission fluid overheating light comes on. Today July 27 2014 temps was 102 and my 92-year-old mom and I sat in the boiling heat on the side of a highway because it happened again. Not just once today. TWICE today.If someone wants to have a class action suit, let me know. Because Jeep maintains there is no problem. I will never own another.
The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt
The a/c stopped working in my 12-year old Jeep. My regular mechanic couldnt figure out what the problem was, and suggested I go to a Jeep dealer who might be able to figure it out. I went to Manfredi. The staff acts like they are doing you a favor by letting you pay them a lot of money to not fix your car. Terrible customer service. They rush you in to a service rep who doesnt even bother to make eye contact. Theyll tell you they are going to call you with an estimate. Dont expect to hear from them. You have to chase them down and then they act like you are a nuisance for bothering them. They replaced the accumulator for $700 and the a/c worked for four hours. I returned the car to them on Monday, and it took them 5 days to figure out the problem was a leak in the evaporator, which they conveniently blamed on my original mechanic. They said they would fix it but it would be at least four hours labor (at $99 p/h) plus parts. Rather than put any more money into the old car, I told them I would pass on it. I now have a new accumulator that I didnt need and the a/c is still not working. No one could explain why the evaporator leak didnt show up in their original diagnostic.I thought about fighting to get the $700 back, but realized I would get nowhere. I had planned to buy a new Jeep in the fall anyway; the old one will go to my nephew. But I will never deal with Manfredi again. They can keep the $700. Ill give my $25,000+ to another Jeep dealer.
Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck
Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck on the foot vent setting and will not cycle up to the vents that blow on your face, Not all the time only some times. Currently the dealer is stumped. Bought the car new in 2013. 35,000 miles on it so still under warranty. Has this happened to anyone else?
I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalle
I bought my 2007 Jeep Patriot brand new. About a year later, my jeep stalled at a light. It was raining and started right away so I figured maybe some water had gotten into a hose or the engine. It didnt stall after that for another year. Since then, it stalls every time it rains! I am so fed up with Jeep not recalling their vehicles for known issues. It seems like someone has to die and a lawsuit has to be filed before they do anything to fix their problems. I am so tired of having to invest money in this car.At around 60, 000 miles, I had to replace both ball joints. Even with an alignment my car still vibrates at high speeds. The transmission struggles when accelerating. Ive had to replace all my rotors! My driver side window squeals as it is rolled up. There was a mysterious leak thru my trunk that resulted in water being accumulated where the spare tire is. Took it the dealership and they replaced the rubber gasket but the damage was already done. I service my SUV regularly so I wouldnt expect so many problems. I use fuel injection additives to make sure the fuel system is clean. I change my spark plugs on time. I never had this much problems with my 2000 Galant.
I have a 2003 Jeep Liberty and I was having problems with top and bottom ba
I have a 2003 Jeep Liberty and I was having problems with top and bottom balljoints. On the internet I saw there was a recall on them. When the dealership who said there was a recall tried to order them, they still never came in because the dealership cant seem to get them in. My son had to change them because they were so bad. We couldnt wait for them or I would have had an accident. When I got hold of them at the corporate office, all they did was lie. They said that they were changed in 2006. Does anybody see anything wrong with that? Since when do the top and bottom ball joints go out in less than 6 years? They also said there wasnt a recall. They just wont own up to their mistakes. I am not at all happy with Chrysler. They should pay for the ball joints, not me.
I have had nothing but issues since I leased my Jeep Renegade in 2016. The
I have had nothing but issues since I leased my Jeep Renegade in 2016. The most recent issues required for a part to be replaced, that was already replaced a year ago; as well as a second new replacement of a different part. I took the car back and forth 6 times in one month and the car had less than 30,000 miles on it. I contacted Jeep asking them to terminate my lease (10 months remaining) and they refused because it didnt meet the Lemon Law for the State of Massachusetts. They rather have me in an unsafe and unreliable car than do what is right for the customer and try to keep a Brand loyal customer. I will never drive a Jeep ever again. I would NEVER recommend Jeep to any friends or family.
I own a 2002 Jeep Liberty w/ 3.7L/V6 engine. The main issues is the RADIATO
I own a 2002 Jeep Liberty w/ 3.7L/V6 engine. The main issues is the RADIATOR made of combined plastic and aluminum components. I had my faulty radiator replaced 5 times since I bought it due to horrible leaking! This design flaw of PLASTIC components, COMBINED with the leaking the radiator ALWAYS RESULTS to ENGINE DAMAGE DUE TO 1) valve gasket busted, 2) coolant mixing into the ignition chamber or within the cylinders, 3) Valve seat problems... ALL causing CYLINDER MISFIRES. The downside... is VERY, VERY expensive as in the thousands of dollars! Radiators hose are also troublesome. There are many issues with Jeeps product and 3.7L engine design, that many in the World wide web consider it a JUNK (SCIENCE). Wondering, they have discontinued the LIBERTY design?What I have observed is the MIXED plastic components also found in its interiors, electronic issues, fan clutch issues, power steering noise issue including rack & pinions, hoses and belts and become easily TOO rotten, I have been upkeep with maintenance: Synthetic engine oil, transmission fluid exchange, Coolant exchange, Rear diff exchange, Air filters, BELTs and tensioner, etc. BUT still it boils down to the Radiator plus minus ENGINE cooling components. FEEL the HEAAATTTTT! LESSON Ive learned. STAY AWAY from a JEEP PRODUCT!
While I was driving my 2014 Jeep Patriot with 32,900 miles on it and this i
While I was driving my 2014 Jeep Patriot with 32,900 miles on it and this is what happened 7-20-16 (see pics). I purchased this vehicle 4-28-16. Dealer says 4-5 days before it will be serviced. This is a serious problem!
The steering wheel of our new Jeep Liberty is too thick to get my very smal
The steering wheel of our new Jeep Liberty is too thick to get my very small hands around. It is also made of a smooth material. This is a bad design. When making turns, I have lost my grip on the wheel on many occasions. On one such occasion, I plowed into a post. Thank goodness it wasnt a child.
I recently had to have ball joints and rods replaced in my 2008 Jeep Patrio
I recently had to have ball joints and rods replaced in my 2008 Jeep Patriot with 43000 miles on the vehicle and finding out from several mechanics and forums that this is a very common problem with this vehicle. Chrysler/Jeep used inadequate parts with little regards to the buyers safety.
My 2013 Jeep with 20,000 miles which I owned for 1 year has the 4 wheel sys
My 2013 Jeep with 20,000 miles which I owned for 1 year has the 4 wheel system lock up. The dealership has my vehicle for the past 3 weeks and it is still not repaired. I was told that Chrysler has a problem doing repairs until all parts are tested and then will fix needed parts as Chrysler feels necessary. It has been over a week for parts to be sent to dealership. I am patiently waiting to hear from dealership. I paid over $46000 list price for vehicle and Chrysler is in no hurry to repair plus no vehicle was given to me to use during this period. Chrysler is not responsible for your transportation during repair and the dealership did provide me with a vehicle. I love the truck but will not buy another Chrysler product with this lousy customer service program. DISGRUNTLED!!!!!!!
I have had a number of issues with my 09 Jeep Patriot, I am not sure where
I have had a number of issues with my 09 Jeep Patriot, I am not sure where to begin. Ive still have a leaky sunroof that Ive given up on ever getting repaired. My Patriot was at the dealer (Hickman Motors) for almost 2 months trying to find a problem with a defective drivers side airbag switch, only to finally discover that it wasnt connected properly by the technician who did the diagnostics. Backtrack. When I purchased the Patriot from Hickman Motors, it had less than 60,000 Km on it. The salesman (**) told me that it had 2 years, Bumper to Bumper, left on the Extended Service Warranty that covered everything except oil changes, wipers, tires, brakes, etc. Shortly after purchasing the vehicle, I noticed that the gearshift would occasionally pop out of gear and the shiftier knob, itself, would pop off. This issue was bought to the attention of the service department on several occasions. After replacing the shiftier knob, they determined that the transmission was ok. The problem progressively got worse, to the point that I would have to turn off the engine in order to change into 1st or reverse gear.Long story short, now that the vehicle is no longer under warranty, they advise me that parts in the transmission need to be replaced and it would cost me approximately $2000. I spoke with the dealer and the Chrysler could -care -less rep and was told that there was nothing they could do because the warranties have expired. All I received was an apology from Chrysler and deniability and avoidance from the dealer that this problem was an ongoing issue (even though I have documentation to the contrary). I eventually took the Patriot to a specialty transmission shop and had the transmission repaired with quality parts for less than have the dealer quote. I am pursuing this matter further. I simply wanted to voice my concerns and caution prospective automotive buyers to stay away from Jeep products.PS: The issue with the rear end trailer arm assembly and suspension is another big problem that I will probably post about another day. Thank you for listening.
That my 2019 went up in smoke and to this day they have no idea why and the
That my 2019 went up in smoke and to this day they have no idea why and they are not investigating why it happen. Thank god I was not driving and they have the worst customer service. No one gets back to you.
Jeep Extended Warranty Scam! If you just bought a New Jeep and you opt for
Jeep Extended Warranty Scam! If you just bought a New Jeep and you opt for the Lifetime Warranty then you have just been SCAMMED! Here is what happened to me, to prove my point. I bought a New 2017 Jeep Renegade on Jan 2018. After some thought and searching for an Extended Vehicle Protection plan, I decide to go with Mopar’s Vehicle Protection (MVP). So, I called Mopar, and the salesman told me that as soon as the Manufacturer Warranty ends then, the Extended Warranty would kick in!Well, Folks, This Was a Major Lie! The salesman NEVER said that this replaces your Manufacturer Warranty the Day that you buy it! AND it will automatically insert itself back to the date that you bought the vehicle! So, basically, you are paying for the Manufacturer Warranty! How stupid do I feel? I feel very stupid at this point! Who in their right mind would pay for a warranty that is FREE for 5 years? I know if I was told that this warranty would take the place of the Manufacturer Warranty from the time you bought it, I would say, “Hell-NO!” This is a Major SCAM People!So, I called Mopar (800-521-9922) and asked to speak to Admin to tried to explain that the Salesman at Mopar lied to me by not telling me that this Warranty would run Concurrent with the Manufacturer Warranty (Take its place) and that I would be paying for my warranty from the get-go! Now I don’t know about you folks, but who in their right mind would pay for something that is given to them for FREE? So, I tried to explain this to “Danu”. I don’t know the spelling of his name, but that is how he said it when I talked to him on June 28, 2019, @ 12 PM Mtz. He told me that this is correct and that I will get a refund back minus $1000 for the time that I was on this Extended Warranty Protection plan from Mopar, even though, Mopar (Jeep) was already given me for 5 year or 60,000 miles for free! I asked to speak to a supervisor of Manager and he said there isn’t any and then transfer me to a survey on how well this call went! LOL, of course, I gave the LOWEST possible score that I could give him! And, I kissed my $1000 goodbye! Needless to say, Jeep has just put another unhappy customer on the street to tell the masses what is going on behind the curtain of deception! So, people if you feel like being SCAMMED And throwing your money down the ** then just opt into the Jeep Lifetime Warranty Program! T. ** Colorado
My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep
My wife and I have owned Jeeps since 1996. In 2009, I purchased a 2009 Jeep Patriot for her. The vehicle is a fine one with two exceptions: 1) It is difficult to hold on the highway when there are winds of 15 mph or more; 2) The road noise created by the tires on the highway makes it almost impossible to hear the radio.
I own a 2009 Jeep Patriot and my transmission went out. Since I bought it n
I own a 2009 Jeep Patriot and my transmission went out. Since I bought it new and it came with a lifetime powertrain warranty, which includes the transmission, I didnt think getting it repaired would be a problem. Little did I know that in order for the warranty to remain effective, you must have the transmission inspected within the first 5 years of ownership. That little fact was never revealed to me even though I have had all required maintenance performed by the dealership. Has anyone else had this problem and what was down to resolve it short of paying for the repair - which is going to run $4,200.
Jeep Renegade is really underpowered, really heavy and bulky. Has a lot of
Jeep Renegade is really underpowered, really heavy and bulky. Has a lot of blind spots. Seats are semi comfortable. Not worth the value in my opinion. Rides and handles with really smooth. Could be better on gas mileage.
Tried to stop & the jeep accelerated.
Tried to stop & the jeep accelerated.
Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loa
Hello, our beautiful Jeep Liberty with 57,500 miles has a broken spring loaded draw curtain to cover the luggage area. It has completely quit retracting and seems to be coming apart. I am the only person to handle this and Im not rough on it. I need it working to keep my golf clubs out of sight and now cannot do it. The great dealer here in Slidell, La says they can fix it for $250.00 (with a new unit)!!! I want information on how to take it apart and fix it and cannot get a answer from the Jeep co.
2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix becau
2009 Jeep Patriot - Stalling issues, mechanics dont know and cant fix because there is no warning lights, the Jeep is dangerous to drive, too many others complaining of the same thing. Chrysler doesnt seem take care about putting peoples lives at risk.
Gear shift stick (auto) went from park to drive, dashboard still showed car
Gear shift stick (auto) went from park to drive, dashboard still showed car was in park. I thought this should have been covered as it not wear and tear.
I have a 2007 Jeep Commander. I have been having issues with not starting/s
I have a 2007 Jeep Commander. I have been having issues with not starting/stalling. I can be driving and when I shut it off and then go to turn it back on, it will not start. All I hear is a clicking noise under the hood by the long black fuse box. The lights, radio, etc. all works--it just wont start. This only happens every so often. I have not been able to narrow it down. No one seems to be able to pinpoint what the problem is. I have had so much money wrapped into figuring this out. I went online to try to see if anyone else has these issues. I was amazed at how many complaints of my kind there are. Wow. Jeep is getting away with this. I have been stranded so many times and unable to drive my Jeep Commander.
I own a 2006 Jeep Commander, that I bought new. I have all of my receipts f
I own a 2006 Jeep Commander, that I bought new. I have all of my receipts for everything, my truck has been well maintained, except for the fact that it has leaked since the beginning. I have had it serviced 7 times for the leak, and yet, I have a huge puddle in my passenger area, yet again. I dont know if there is mold in it, but they assure me that there isnt. I cant be sure. The car has also stalled for no reason several times. They cant explain that either. I dont know what to do with this truck. I have spent a small fortune getting it fixed over and over again, for the same problems.
I was one of the very first to sign up and order an all new Jeep Gladiator
I was one of the very first to sign up and order an all new Jeep Gladiator Launch Edition. It has been a botched launch ever since the beginning. The website pre-order not working correctly, promised a white glove concierge experience with no contact from them, the factory pumping out Jeeps for orders that were placed months after mine, and now delivery...As I type this it sits in a lot waiting on truck to bring it two hours to the dealership..for an entire month it has been sitting there. The chat is of no help and my salesman says FCA wont let him send someone just to pick it up. Starting to wonder why I am buying this if this is how Jeep treats its customers.
I was very disappointed cause my Jeep needs a new engine. It has a blown he
I was very disappointed cause my Jeep needs a new engine. It has a blown head gasket after 3 months of me owning it and the seller cut the 4 wheel drive shaft out. I wish I could have brought it to a garage to have it looked over cause then I would have had the opportunity to say no or gotten it cheaper or had the seller fix it. He just plainly ripped me off for like 2000. Its just not worth putting that kind of money in it. I also didnt like the center console. It has the window controls there instead of by the window like on the door panel. Even so, I liked the fact that it was an SUV but wasnt huge. It had plenty of space and seemed to have run great. Was also pretty easy to work on and maintain but I didnt really get to drive it all that much.
Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaki
Jeep Wrangler CRD 2008 - Its a great car... On 30,000 I had to change leaking power steering hose which appear to be mission impossible for Jeep Service department in Brisbane and finally private mob make a new hose for this car... On 40,000 I had to change dual mass flywheel... it fell apart. On advice from Jeep I went to other mob and this assembly and the clutch were modified to single mass flywheel. Just turned 60,000 and during acceleration from the traffic light it was a bang followed from loss of power and engine control light came permanent ON. From description from the manual... possible cause is blown catalytic converter... very cheap part. Only A$4000.00... This part should last the life time of the engine. What cause it... is terra icognita... even for Jeep experts in Brisbane. I cannot rate this car reliable. It is been driven only on city streets. Never been on the beach or in the mud. Is somebody from Jeep will stand up and take the bullet?
No wonder used Jeeps are being sold just under the warranty expiration for
No wonder used Jeeps are being sold just under the warranty expiration for such a cheap price! GOOGLE any used Jeep and youll think youre getting a deal. Bought this vehicle from Duluth Dodge Chrysler, it was a 2014 used with 29,000 on it. It seemed to start to have odometer issues and so the odometer was replaced under warranty. It would reset miles traveled so I couldnt get exact mileage on it. I hadnt problems with it until it hit 87,000 miles, and suddenly an obscure diagnosis from the dealership, considering, Jeep and most Chrysler products have had this problem for years. First the ETC (throttle control light flashed) while traveling 30 mph uphill and then car sputtered and almost stalled out. Situation didnt happen again for another week, just after having new brakes, and rotors on the rear. The brakes didnt wear evenly either, but not much of a concern over that at the moment, considering the car is now undrivable.While leaving a parking garage, the attendant left the vehicle run, and when I got inside, the ETC, the Engine Light, and ESC lights stayed on. Car, stalled, I followed directions by shutting car off according to the owners manual (which is a dead giveaway Chrysler has seen this issue before) -- however, I had to inch my way home with several stops, stalls, and at one point the car jumped while I had my foot on the brake at a stoplight nearly hitting a pedestrian, because it idled so high, the entire instrument panel lit up like a Xmas tree. It just went to the dealership which I could only afford a one hour scan $220 bucks to have them say it must be an electrical issue and they had all kinds of codes come up.I mentioned to them that this issue is fairly common with Jeeps but again, they are covering their ears and perhaps its a problem they cannot fix because they have no idea how to repair it. They called and said, theyd like to see if they can save me money and perform some type of pigging back wire connection to the throttle. They said it was the throttle that wasnt getting enough juice, but there must be a short somewhere, but it could get expensive trying to find it, so here was their short-cut alternative.Ive read other posts here about the wires shorting out because theyre too close to the camshaft or catalytic converter... I wouldnt know -- but I do know that Chrysler has been STALLING ON A RECALL for this problem for years. Had this happened on the highway and if it happens on the highway, somebody could get killed, and Im sure theres been a few that have. Chrysler needs to have a class action lawsuit brought against them. This is a life and death situation that doesnt have to happen.
I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in
I bought a certified pre-owned 2007 Jeep Patriot with 17,000 miles on it in April 2008. Within two years and low miles, we had to replace both ball joints and now the entire transmission. I have since done research—shame on you Jeep Chrysler. And shame on the government for not forcing a recall on these matters. First of all, bad ball joints can cause accidents. Second, how often does an automatic transmission go out after four years? We have kept up on all the maintenance and never abused our vehicles. I just cant believe there are so many people out there with the same problems as I. No wonder the car industry is going bankrupt; they wont stand by their product. In these days and times, a person can barely afford to buy a vehicle let alone put out for such costly repairs.
After purchasing a 2014 Jeep Patriot, we have had issues with the throttle
After purchasing a 2014 Jeep Patriot, we have had issues with the throttle body multiple times. Everything from cutting out in traffic to now accelerating on its own. We took it in to Huntington Beach Jeep who then put 220 miles on our vehicle and stated they could not replicate the issue. I was able to replicate the issue 4 times in 1 day!! By the time I was done with all of the add ons they said I absolutely needed, I paid WELL over sticker price for this vehicle and to have it in the shop 3 times in the last 7 months is ridiculous. I will NEVER buy anything from Jeep again.
I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My ve
I had an accident on 1/4/12 where I hit another vehicle going 35 mph. My vehicle was imbedded in the back end of the vehicle I hit. My air bags didnt go off and I was told that it was due to the deceleration of the vehicle. I never even had a chance to hit the breaks. The man I spoke with at Chrylser was rude and condescending. I would like to think that if I buy a vehicle with air bags that they would work if I needed them. I do not feel the least bit safe with the thought of having to drive around in this vehicle especially with my children.
I bought the Jeep in 2012 and it has been back to dealership more than 17 t
I bought the Jeep in 2012 and it has been back to dealership more than 17 times. I have tried and DID everything I could. I cant enjoy my Jeep at all.
My husband and I purchased our Dream vehicle in 2009 and have had nothing b
My husband and I purchased our Dream vehicle in 2009 and have had nothing but bad and dangerous experiences with the vehicle. It all started while driving on a very congested highway when the Jeep went over an uneven patch of road. It began to buck and lose control. We were shaken and scared, as my husband veered the vehicle to the right side of the highway. We made an appointment with our local dealer, and they found nothing wrong with the Jeep. This happened a second time, and again, we took it to the dealer where this time, the tie rod was replaced and we were given four new tires and an extended warranty for our troubles. Months later, while driving yet again on the highway, the vehicle began to do the same thing--shake and convulse, and the brakes would not work properly. We have contacted Chrysler Corporation and have spoken to several employees who want us to continue taking the Jeep in for service, except one gentleman who basically told me to just deal with it! We believe Chrysler Corporation is very much aware of the problems with these vehicles and that they are just playing it off and ignoring the potential danger. We do not feel comfortable in trading this vehicle in and having someone else come after us and purchase this extremely dangerous vehicle. Is Chrysler Corp. waiting for us to become a statistic and our children having to file suit against them for our deaths? It is a shame that such a multi-million-dollar company does not take their customer complaints seriously and stand behind their products. But I guess, once the vehicles are sold, we are all on our own. We will continue to fight for what we feel is right morally, legally, and human!
Jeep Grand Cherokee 2001 - I have been waiting for several years to be cont
Jeep Grand Cherokee 2001 - I have been waiting for several years to be contacted by Chrysler regarding the potential problem with the rear gas tank exposure, as the gas tank blows up when you are rear ended by another vehicle. Many deaths have occurred and we are still waiting for the safety issue to be resolved! Please let us know any status of the rear end gas tank issue. Many thanks.
In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Ch
In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.
I have a 2011 Jeep Compass with 2.4 liter engine. The vehicle has 500 miles
I have a 2011 Jeep Compass with 2.4 liter engine. The vehicle has 500 miles and we are only getting 7-10 miles/gallons in the city. I cannot get any assistance from the dealership. They just tell me to wait until summer and see if it improves. Anybody have some of the same problems?
The Jeep Patriot is by far one of the best vehicles we have owned. It gets
The Jeep Patriot is by far one of the best vehicles we have owned. It gets great gas mileage and does awesome in snow. This past Christmas my family went to visit family in Jamestown NY and ran into blizzard like conditions and if it wasnt for the 4 wheel drive I dont know what we would have done. The Patriot had no problems getting us through the snow storm. We like the 4 wheel drive. It gets up and goes with no problems. Theres plenty of room for the family and groceries. We like all the other features as well. But we find it hard to look both ways when theres a passenger or youre by yourself and its hard to see down the road cause of the door frame. Other than that we dont have any complaints. My family loves the Patriot and was sad to hear that they are stop making them.
2007 Jeep Patriot - The engine will not go over 2,000 rpm. Ive tried everyt
2007 Jeep Patriot - The engine will not go over 2,000 rpm. Ive tried everything. This vehicle sucks!
I purchased my Jeep back at the end of August. Off and on, a “electronic
I purchased my Jeep back at the end of August. Off and on, a “electronic stability control service” light would come on. I took it into the dealership and it was diagnosed as a vacuum leak. However, the part they needed was backordered and they didn’t know when they would get it. Although still running and driveable, they could not release it back to me for safety. Since it was under warranty, I was able to get a rental, but only for five days. Only could customer care extend that time period. I waited it out as long as possible driving the wife’s car until it became an issue. I called customer care to make sure I could get the extension and was told a case manager would call me back. 3 weeks later and numerous phone calls, still not a word from customer care. Returned the rental and had to pay the majority out of pocket. Still no Jeep and customer care is silent. Now stuck with a rental car bill for a month old vehicle under warranty with 1,000 miles. I call B/S on that one. I’m pretty sure I’ll be trading in my Jeep if I ever see it again. These guys have terrible customer service and done paying for it.
I purchased 3 new 2005 Liberty from 2 different dealers at the same time. A
I purchased 3 new 2005 Liberty from 2 different dealers at the same time. As the single owners and used in our business, they are on the road 24/7 and are now at 200,000-250,000 miles. From day one, we have complained to the local dealer to no avail, who blew it off and never made any reports. When filling the tanks with gas on each Liberty, they spill over every time before the gas hose nozzle shuts off. It does not matter what gas station you go to. They all do the same spill over down the side of the car and onto the rear left wheels.The issue is none of our other cars do that. Fire is a real danger each time. We have to guess at about how much to fill the tank so it does not come up the next so fast before the pump can shut off. We operate several other cars at the time and have no problems with the auto shut off. We perceive the gas tank neck is too short or fills too fast trigger the shut off at the pump. There must be a design defect that spills gas over the fender about a pint each time you try to fill the tank at the full level. All 3 Jeeps do the same scenario. Its a 2005 design defect. A real safety hazard exists.
Ive about had it with this 2006 Jeep Commander nonstop issues and its never
Ive about had it with this 2006 Jeep Commander nonstop issues and its never ending money pit. Sunroof leaks, gotten it fixed multiple times. Stalls switching from reverse to drive. Repaired that and it still does it. The right side power steering went, new rack and pin. Massive massive electrical issues, you fix one problem leads to another. The electrical issues dont stop!!! Since it takes hours and hours for the mechanic to pinpoint one electrical problem and thats just to give a quote. Then the car has shut off while turning and other vehicle coming at me, that ignition switch recall supposedly fixed that.My mechanic said stop putting money into this. He said the engine is going to go soon. I dont have money to just purchase another vehicle!! We have 4 kids. I cant afford a car payment so keep dumping money into this garbage of a vehicle to keep getting by. What other choice do we have. Jeep should be ashamed and recall all these awful Commanders. Get them off the road!!! Complete unsafe and I have no choice but to drive it.
I bought a 2017 Jeep Rubicon 2 months ago. It has 3000 miles on it. We were
I bought a 2017 Jeep Rubicon 2 months ago. It has 3000 miles on it. We were driving along a driveway @ 15mph 2 days ago and the back window of the Jeep EXPLODED shattering into hundreds of pieces (as its designed to do). We checked around the vehicle and could find nothing that would have caused it to shatter. We are traveling in CO, so took it to the nearest Jeep dealer who, indicated to my husband that they could not even LOOK @ it for another MONTH. They then referred us to the local auto glass company for repair. When we asked about warranty, the dealer said it would be our insurance - not warranty. When I outreached to Jeep/Wave, they indicated that, without a jeep dealers diagnosis they could not provide warranty coverage so we would have to use our insurance to repair it. They also indicated that they could not force their DEALER to perform the diagnosis in a more timely fashion. All this leaving us to pay out of pocket for the replacement OR drive around CO for the next month waiting for the dealer to find the time to diagnose our window. Shoddy warranty coverage Jeep. Shame on you!
I ordered a Trackhawk when they became available and received it November 2
I ordered a Trackhawk when they became available and received it November 29th and was present when it rolled off the truck. It has been everything I expected. It is quick, reliable, very well constructed inside and out. My wife and I took it on a road trip from Kansas City to Seattle area and back and really enjoyed the way it performed and handled. Very easy to drive and use all of the options. It is sure footed in poor road conditions and easy to drive in traffic. This is the ultimate sleeper vehicle. I also own a 15 Viper which is also fun and more than capable of outperforming almost anything on the road and also well put together.
This vehicle has a Mercedes 6-speed manual transmission, which you would as
This vehicle has a Mercedes 6-speed manual transmission, which you would assume would be an excellent transmission. It completely failed with slightly over 60,000 miles on it. No one will rebuild it due to the cost of tools and parts, so a new transmission from Jeep is the only solution. Chrysler basically told me to go away, as they had no intention of helping me with the problem. Whatever happened to that legendary Jeep that was bomb-proof and ran forever? This vehicle is trail rated - think I want to take this piece of junk on a back road in the Colorado mountains? Chrysler has no pride in its vehicles. Any wonder why they went into bankruptcy?
Great vehicle, has had very few maintenance issues. I have owned three Jeep
Great vehicle, has had very few maintenance issues. I have owned three Jeeps and have had terrific experiences with each. The cars have been reliable, durable and gotten me through plenty of varied weather and terrain with no issues. I would definitely recommend Jeeps to anyone looking for a reasonably priced trustworthy SUV.
Jeep Grand Cherokee 2008 Paint Peeling - The paint has hundreds of tiny cra
Jeep Grand Cherokee 2008 Paint Peeling - The paint has hundreds of tiny cracks. The cracks turn into blisters and break then rust. The car is in great condition with 65k miles. This is a manufacturer defect. I will add pictures soon.

