Subaru Automobile Model 2024 Subaru Forester
Subaru Automobile Model 2024 Subaru Forester

Subaru Automobile Model 2024 Subaru Forester

2024 Subaru Forester

The 2024 Subaru Forester is a compact SUV designed for reliability, practicality, and all-weather capability. With standard all-wheel drive, generous cargo space, and Subaru’s EyeSight safety suite, the Forester is an excellent choice for families, outdoor enthusiasts, and daily commuters alike.

Performance & Powertrain.

2.5L flat-four BOXER engine.

182 horsepower and 176 lb-ft of torque.

Continuously Variable Transmission (CVT) with paddle shifters.

EPA-estimated 26-33 mpg (city/highway)

Standard Symmetrical All-Wheel Drive for improved traction.

8.7 inches of ground clearance for off-road capability.

X-MODE with Hill Descent Control for rough terrain.

Towing capacity of up to 3,000 pounds (when properly equipped).

Interior & Comfort.

Seating for five with spacious legroom.

Up to 74.2 cubic feet of cargo space with rear seats folded.

Power-adjustable driver’s seat (available on higher trims).

Available leather-trimmed upholstery on Limited and Touring trims.

Heated front seats (available on Premium trim and above).

Panoramic moonroof (available on Premium trim and above).

Technology & Infotainment.

Standard 7-inch touchscreen (Base & Premium).

Available 11.6-inch touchscreen (Sport, Limited, and Touring trims).

Wireless Apple CarPlay and Android Auto.

Available Harman Kardon premium audio system.

Multiple USB-A and USB-C charging ports.

Keyless entry and push-button start (available on higher trims).

Safety & Driver Assistance.

Subaru EyeSight Driver Assist Technology standard on all trims, including:

Adaptive cruise control with lane centering.

Pre-collision braking.

Lane departure warning.

Blind-spot monitoring and rear cross-traffic alert (available on Premium and above).

Rearview camera with available 360-degree surround view.

Reverse automatic braking (available on higher trims).

Trims & Pricing.

Base – Essential features, AWD, and EyeSight safety.

Premium – Adds heated seats, upgraded infotainment, and panoramic moonroof.

Sport – Sportier styling, enhanced X-MODE, and dual-function AWD system.

Limited – Leather upholstery, larger touchscreen, and additional safety tech.

Touring – Top-tier luxury with ventilated front seats and premium audio.

Starting price around $28,000, with higher trims reaching $38,000+.

The 2024 Subaru Forester is a well-rounded, fuel-efficient compact SUV that excels in comfort, cargo space, and off-road capability, making it an ideal choice for families and adventure seekers.

Manufacturer: Subaru

MODEL: 2024 Subaru Forester

MSRP: $28190.00 USD


Related Error Code Pages:
Subaru Automobile Error Codes,

Related Troubleshooting Pages:
Subaru Automobile Troubleshooting,

Related Repair Pages:
Subaru Automobile Repairs,

Related Parts Pages:
Subaru Automobile Parts,


Subaru Automobile Model 2024 Subaru Forester


Product Reviews:

I had talked my mom into a Subaru Legacy 3017. I took it in with less than
I had talked my mom into a Subaru Legacy 3017. I took it in with less than 2000 miles saying it shows the oil is really low. The tech looked at it and said oh its fine and I could not believe it but it showed full at the dealership. The next time I checked it in the drive it showed low again. I thought well there is a slight slant to the drive. That must be it. We had the battery go dead 4 times over the winter. I mean to the point that my jump box that will start my pick up that someone hit in the rear end. I only drive it when I have to haul something so its usually pretty dead. It will start it right up it took forever on this one. Today I am totally lost as to why I called several places and I just get told each place, Oh you need to call here or there. I called about the maps part of this on a 2017 Subaru Legacy that just came from being serviced at 3100 miles and it does have problems they cannot duplicate. I was a Service Manager for GM for years and a service writer. I LOVED the job, but I could at least answer some questions. I have yet to get one question answered. I was going to buy a used Subaru from the same dealership but at this point, I think I will stick with a GM car... I can at least get an answer. I first started to ask if I need to PAY for Starlink to be able to use the maps as every site I look at says with Starlink and maps its so nice. I have not once been able to get the maps to go anywhere by voice commands if I do get a response other than being told she did not understand. Then I would get other states coming up... It took 15-30 minutes to manually get one time the map to work right and every other time I just grabbed the Garmin and said well they have always been my choice of GPS and very easy to get to a location. I asked this girl where the SD card is in the vehicle. She said well didnt I go to that site. The one I am at now and I said YES and have already downloaded the toolbox but on a video, it said they could be located in several different spots. She said call toolbox as she only deals with Maps. I said isnt this all part of it. She said no. Is there anything else she could help me with. I said, I guess not. You did like every other Subaru Phone number I called... telling me to call someone else. They had no idea about Starlink or Sirius or what I was talking about.My next call is going to be to the Attorney General since NO ONE wants to help at all... but boy they were sure there to sell the vehicle. I honestly was going to get a Subaru until I seen how hard it is to get 1 question answered and I had several to ask and was cut off every time... I do better calling DirecTV or my Insurance Co. and they get me to my boiling point after all the BS. I think they need a Class Action suit as we just had the oil changed they said they had to do an update for the battery. The next time I go to drive it the Nav system kept telling me it didnt understand or would send me to other states. I tried to put it in manually and had trouble. I called and got that run around. I have the feeling if we dont pay the Starlink yearly they will even lock you out. I read about that on other sites. One being the piXXed off the page. I am VERY VERY dissatisfied the way I have been treated so far. I just drove the car without the radio on and think I had better check the oil myself as it does not sound right at all... I think I will stick with GM and not get a Subaru like I was going too... Best wishes to all Subaru owners. I did talk to a guy at the after-hours place and I said I would just wait until they are open Monday since he said he could not help at all with why nothing was working.
Published: April 7, 2018
Dennis of Salem, OH
Source: consumeraffairs.com

Had a 2013 Impreza, from day one it was consuming oil. Brought it in for th
Had a 2013 Impreza, from day one it was consuming oil. Brought it in for three different consumption tests that the dealer recommended. It had a crankshaft sensor issue, a burned out O2 sensor and never once got any of my stuff resolved under warranty. Never replaced the crankshaft sensor because the dealer failed to find the fault and I replaced the O2 sensor before trading it in. Dealer and Subaru was worthless. It consumed 1 quart of oil every 1500 miles, puffed blue smoke, had a noisy front end clunk going over bumps and failed to get even close to EPA MPG due to engine issues. Engine ran rough, dealer saw it for 4 times each consumption test and a few times for each additional problem, no action ever taken, no offers for trade-ins, nothing. Just barely squeaked by the test. Would never purchase a Subaru again. What a hassle. The independent shop did more than Subaru ever did and recommend that I dump it and pick up something else. Owned it for two years, and nothing was ever taken care of. It was an absolute turd, ruined the entire experience for me. Traded it in with a swapped O2 and topped it off. Good riddance.
Published: July 17, 2015
Zach of Colorado Springs, CO
Source: consumeraffairs.com

Unable to use cell phone with 2015 Subaru Forester because there appears to
Unable to use cell phone with 2015 Subaru Forester because there appears to be no way to take advantage of contacts/phone numbers contained within either an iPhone5 or an HTC M8. Forester does NOT have a NAV unit. It appears to be able to accept manual insertion of contact on a one at a time basis... a task I am unwilling to undertake. I am interested in any recommendations that will allow calls to be made from either phone using contact names.
Published: July 12, 2014
richard of Yuma, AZ
Source: consumeraffairs.com

Spent a great deal of time looking for a car. Have had Hondas and one Toyot
Spent a great deal of time looking for a car. Have had Hondas and one Toyota in the past- usually bought when two years old and kept till 200,000 miles- all still running when sold and great cars. This is a new car, too many electrical gadgets and little education on how to use them. Now major replacement is needed that was not caught before the car was on the market- poor quality control. Now I know why they tried to sell me repair add on insurance and sign something about lemons- I’ll have to review that. A new screen or computer: music, phone, etc is needed, supposedly affecting the battery. The “eye” (car correction) doesn’t work if there’s a little frost or snow on the upper shield covering the camera (the dealer says it’s fine- why have it if you can’t rely on it in storms?), occasionally doesn’t turn over first time and struggles the first time especially if the temperature is below 30 degrees (I live where it gets much colder), it’s kept in a garage and outside temp is 20-30 degrees and struggles starting. The restarting when stopped at lights feels like the starter will be run down in no time and sometimes it sounds like the transmission will fall out and there’s a grinding sound. The Subaru app says all is fine on its check up- not reliable or accurate.After several hours diagnosing at the dealer, they ordered a part (the screen) of which they failed to call me to schedule a time when it came in... After waiting over two weeks, I emailed. No words of confidence or apology about this. The purchasing was simple, but after the sale, this is a different experience with them. I’ll take my simple, reliable Honda. (I dislike Hondas dealerships usually- high pressure, but the used car dealer’s owner passed away and closed- where I purchased my cars in the past, so I thought a new car would be the best choice and I liked Subaru’s low selling pressure.) How do I get rid of a new car (now almost two months old) with a history? I thought it was a great car when I bought it- first new car in 30 years, but who knows what will happen next, I don’t feel safe driving distances in it and I travel a great deal, so this is a serious concern.
Published: February 19, 2020
D of Dekalb, IL
Source: consumeraffairs.com

Subarus Mr. Shiro Ohta, Chairman, President and CEO of Subaru Canada, disap
Subarus Mr. Shiro Ohta, Chairman, President and CEO of Subaru Canada, disappoints and his public relations personnel fall short in customer relations. In October 2014, I purchased a 2015 Subaru Outback. If the automotive review reports are accurate, I should enjoy a few years of worry-free driving. Notwithstanding that possibility, I have already decided that I will never buy another Subaru product. My decision has nothing to do with the product but with the purchase experience and the failure of Subaru Canada to address what I believe is a legitimate concern.When I ordered the Subaru car I was informed to expect delivery by the end of December. At the time, I advised the sales person that I had a pre-planned trip in mid-January and that I required a vehicle for that date. I was assured that would not be a problem. Sometime during the latter part of November I contacted the dealership to inquire on the status of the vehicle and was informed that equipment supply issues could delay delivery, pushing the arrival of the car to mid-January. I proceeded to adjust travel plans by cancelling half the trip. By mid-January, I was now informed that a January delivery was unlikely with a new estimated date around the third week in Feb. Finding myself in the position of having to rent a car, I informed the dealership that I would be back home for the last week in February. On the third day away from home, I received an email indicating the vehicle had arrived.While the dealership did what they could and have no control over the timeline connected to vehicle production, Subaru Canada could offer nothing more than to say, after the fact, that it was normal to wait 4-5 months for a car, when the dealership indicated a 2-3 month time frame. Misinformation from my perspective. Subaru has been enjoying a tremendous growth in vehicle sales and perhaps their production capabilities cannot handle the demand. Thats understandable. What is not understandable, particularly in consideration of their increased profits, is how they could simply dismiss my concern regarding the extra costs I had to incur for the ongoing changes in delivery dates by offering a take it or leave it apology. When they could have offered to pay all or a portion of the car rental or maybe offer another year on the warranty or anything to retain customer satisfaction, they opted to offer nothing tangible. As an aside, I once saw a sign hanging from the ceiling in the garage area of a car dealership which referred to the golden rule. Rule #1. The customer is always right. Rule #2. If the customer is wrong, read rule #1.In spite of two letters, with one being a registered letter to Mr. Shiro Ohta, my communications have received only a dismissive response from someone referred to as a Specialist, Social Media Communications & Customer Experience. I have purchased many new vehicles over the years from several different manufacturers. The professional excellence associated with the purchase experience is no less important than the product itself. The Subaru brand has not lived up to my expectations in customer relations and for that reason I just purchased my first and last Subaru product.
Published: April 11, 2015
Dale of Ottawa, ON
Source: consumeraffairs.com

I purchased a used 2012 Forester in August 2015 with 27,000 miles on it. I
I purchased a used 2012 Forester in August 2015 with 27,000 miles on it. I drive 80% highway miles. Last week, at 70,000 miles, the car became suddenly hard to shift, the clutch pedal was sticking to the floor, and the interior filled with smoke. I limped the car to the nearest Subaru dealer, and was told that the clutch and flywheel has burned up - at 70,000 miles??? Unbelievable. $1,500 to replace. My prior car was a 2003 Honda Element that had the original clutch in it at 240,000 miles and was still working fine. I will NEVER buy another Subaru again. Their claim of reliability is a joke.
Published: February 14, 2016
Victor of Ft Collins, CO
Source: consumeraffairs.com

My wife and I purchased this car and purchased the extended warranty, just
My wife and I purchased this car and purchased the extended warranty, just in case. While on a long trip, the check engine light came on and within 10 minutes, I had lost all power from the turbocharger. The dealer informed me that the oil feed tube filter was clogged and caused the failure. This is not listed anywhere as to maintenance or inspection. Bottom line is, the dealer stated that my warranty is expired by three months and they wont be covering the costs. Ive owned several Subaru cars and was thinking of buying/trading up, but if your systems are not capable of even lasting to 100 thousand miles without a catastrophic failure, surely I wont be making any further purchases from your company. I change my oil personally every 3k, and the car has only 94k miles. What kind of product do you call this? So, what youre saying in your email is, Yes, were aware of the problem but were not responsible since we didnt issue a recall or even a TSB concerning this filter screen and we absolved ourselves of all responsibility regardless of impeccable maintenance per factory recommendations. Therefore, **. Really? Just how long do you plan to remain in business if this is how you operate? Sort of an already got your money, dude attitude? This car didnt even make it to its first timing belt change and thats somehow OK with you? I cannot believe a corporation as big as Subaru absolutely will not stand behind its product! As an ASE-certified master technician with over 25 years in this business, Ive been repeatedly asked about who makes a good car and without question, the answer wont be you, quite the opposite. Im absolutely appalled! Ninety-four thousand miles and a hidden, non-serviceable filter takes out a turbo and possibly the engine with it, and you say tough **!
Published: August 16, 2011
Mike of Dayton , NV
Source: consumeraffairs.com

We purchased a 2016 Forester in October 2015. In June 2017 we were hit on t
We purchased a 2016 Forester in October 2015. In June 2017 we were hit on the passenger side causing our Subaru Forester to be totaled in an accident that also resulting in an emergency c-section. We paid $24,000 to buy a brand new model and drove it less than 2 years before accident. During the accident I hit my head hard against the side and no airbag deployed. I have had painful headaches since and am seeing a physical therapist for head and neck pain. The body shop that inspected our vehicle told us the airbags should have deployed based on the fact that we were hit directly on the passenger side where the side sensor was. We waited over 6 weeks for Subaru to inspect the vehicle and get back to us with an answer about airbags. They gave us a very generic response that because we were hit at an oblique side angle the airbag may not always deploy. The next vehicle we buy brand new and spend $24,000 on will certainly have working airbags in any situation. It is federal law to have airbags in vehicles, to have a scenario in which the manufacturer can declare the airbag may legally fail is baloney to put it nicely. Before the accident we absolutely loved our Forester and I truly wanted to be able to say that the Subaru company was helpful to us during a rough time. I felt we were ignored and all of my husbands attempts to discuss our situation were handled without care. I would have liked for someone to have spoken to us on the phone directly instead of feeding us generic emails basically saying there was no answer and we had to wait. I would have liked to have known the $24,000 vehicle we invested money into might have bought us more care when being in an accident and being left without our car with a newborn.
Published: September 6, 2017
Jeanette of Lexington, KY
Source: consumeraffairs.com

I purchased a 2019 CrossTrek two weeks ago. The first time I drove it in th
I purchased a 2019 CrossTrek two weeks ago. The first time I drove it in the dark I was afraid the entire time. The headlights are weird and the high beams have a mind of their own. DONT BUY A CROSSTREK!!!! I took it back to the dealer, who looked into it and said it is factory specs. I dont like it, but it is what it is. My problem is SUBARU!!!! I called to talk to them about it, and they said they would escalate it to Resolutions. The woman from resolutions called and basically accused me of not returning the dealerships loaner car. You can imagine my surprise, when I have been talking with the dealership, and they hadnt said anything. This woman (who is a poor poor excuse for customer service) started the conversation with the dealership has been trying to get ahold of you for three days. What a liar (and what a wonderful way to start the conversation). I had talked to the dealership yesterday and the salesperson was supposed to call me and hadnt. He never had any trouble getting ahold of me - they have my work number, home number and cell - NO CALLS and she had the nerve to ACCUSE ME of not returning the dealerships property???? What???? I have never been so poorly treated, never less by a supposed resolution person. I have spent a lot of money with Subaru, this is my fourth (AND LAST) Subaru. I WILL NEVER BUY ANOTHER THING FROM SUBARU, I HATE THE CAR AND AS FAR AS THEIR Customer Satisfaction that is BS, they dont care. I will bad mouth them until the day I die!!!! DONT BUY A SUBARU, they wont support it, and they are awful people to deal with a problem!!!! And I have to live with a new car (two weeks old) that I HATE!!!! WATCH OUT FOR THEM!!!!
Published: September 6, 2019
Patty of Willseyville, NY
Source: consumeraffairs.com

I paid 32,500 in 07 at 100,000 miles the head gaskets started leaking. Cost
I paid 32,500 in 07 at 100,000 miles the head gaskets started leaking. Cost me 4,000 to get them fixed. Turns out that this is a common problem with Subaru. Never buying another one.
Published: August 19, 2016
Donald of Axton, VA
Source: consumeraffairs.com

I have a 2014 Subaru Outback that I bought new. Until now, I loved my car.
I have a 2014 Subaru Outback that I bought new. Until now, I loved my car. A few weeks ago, I noticed it having difficulty starting. This happens both when I use the key to start it and when I use my auto start. When it began, it wasnt cold out (I live in Minnesota). It was almost 50 degrees. The car would take longer to start and keep turning over before firing up. Other people even noticed it. I took it in for service and they tried doing a computer reset and told me that should do it. It didnt work, so I took it back.Meanwhile, I had done some research and found that some Subarus can start doing hard starts, which is exactly what this seemed to be. Unfortunately, the dealership I took it to did not take me seriously and tried to tell me that it was normal for my car to start that way in the cold weather (by this time it was in the teens outside for temps). They were unwilling to see it as an engine issue and told me that all cars do this, which was completely ridiculous. Prior to bringing it in, it almost would not start one night and I thought I might have to call a tow truck. If this is what my car is going to do at 3 years old, it needs to go. A Subaru dealership is telling me this is normal for the car and it cannot be fixed, and apparently it isnt that uncommon for this car. I need a reliable vehicle. I plan to get rid of it and get a vehicle I can trust to start. Its disappointing because I really liked this car.
Published: December 16, 2016
Megan of Ramsey, MN
Source: consumeraffairs.com

My vehicle is out of warranty and software on my head unit is out of date.
My vehicle is out of warranty and software on my head unit is out of date. There is a TSB to update it and fix multiple major bugs and in addition to allow mobile devices to connect. Some bugs can even be considered safety issue (e.g. backup camera lag - it takes 8 seconds for camera to turn on when car put in reverse). Based on Exemption to Prohibition on Circumvention of Copyright Protection Systems for Access Control Technologies act passed in 2014 car manufacturers cannot block car owners from updating their cars software on their own. I understand that such updates are done at my own risk and can possibly void warranty, which I don’t have any longer, so warranty coverage is unrelated to this case.3 other makes I own since 2014 allow owners to update head unit software and make all of the update downloads public. Subaru of America also had updates published and available to public until they removed it few month ago. I sent multiple inquiries to Subaru HQ and received a reply that I MUST go through authorized retailer service in order to receive updates. When I contacted retailer they stated that such updates can only be done for a fee and they can’t provide update media to a customer even when I agreed to pay for it. This is direct restriction of customer’s rights and it is done only for the purpose of making it impossible for customer to update their software on their own, forcing people to go through retailer services so Subaru can make more money. I love the company and this is 2nd Subaru vehicle I own, but this new business model is just unacceptable. It shows how Subaru as a company cares less about laws and its customers.
Published: November 10, 2017
Aleksey of Hanover, MA
Source: consumeraffairs.com

I have had 5 new Subaru cars since 2006, all 5 cars were a pleasure to own,
I have had 5 new Subaru cars since 2006, all 5 cars were a pleasure to own, 2 Foresters, 2 Outbacks, and 1 Ascent. The cars are all comfortable, easy to drive and come with many extras as standard equipment. Great resale and trade. Highest rated for safety and insurance.Other
Published: November 6, 2021
Terry of Other, Other
Source: consumeraffairs.com

Ive been into Subaru 5 times for the same problem. Finally they figured out
Ive been into Subaru 5 times for the same problem. Finally they figured out it is a Software Update, but that wont be rolled out for 6-9 months, after the lease is up. I had planned on keeping the car, as I drive for a living, and this was the car I picked up that met my work needs. I am over the mileage by 3,000 and will be much more at end of lease. I want to keep the car but not if it isnt repaired. I have reached out to Subaru and they are researching my options and now wont return phone calls or emails regarding the issue. Our family of 3 each own a Subaru. We are loyal to this brand, but not after what has happened. I believe Ive reached the point now that I need a lawyer to get out of this lease.
Published: August 12, 2017
Angela of Highlands Ranch, CO
Source: consumeraffairs.com

I love my Subaru BRZ! It is perfect in every way. Only 500 were made in 201
I love my Subaru BRZ! It is perfect in every way. Only 500 were made in 2016! I didnt mean to buy a brand new car but am so glad that I did. It is my baby. Kick ** engine and spot package. However, I would like to have the windows tinted and all wheel drive option.
Published: June 26, 2018
Cloud of Lewisville, TX
Source: consumeraffairs.com

I was disappointed to learn that Subaru would not cover the cost of replaci
I was disappointed to learn that Subaru would not cover the cost of replacing the engine in my car that is burning excessive oil. It currently has about 69,770 miles on it, but the oil burning started around 40,000 miles back in 2018. It was still under warranty when this problem started but it didn’t fail the oil consumption test, and we had a baby so my wife wasn’t driving it much. Then we had another, so the car was only driven some weekends, especially with the pandemic there weren’t many places to go. Fast forward to now, the past year and a half the problem is getting worse because I started driving it daily. I found out some engines have an extended warranty because this is a very common problem with Subarus, but since my car isn’t a manual it’s not covered. I called them a couple weeks ago, and after not calling me back when they said they would or emailing me I called again and and found out they agreed to pay $5,000.Who agrees to pay more than half unless they admit their engines don’t hold up? The customer advocacy manager who called me (she must be the CEO of Subaru because she doesn’t have a manager above her) just went around in circles with me while refusing to acknowledge that this was a problem in 2018. She didn’t say I was a liar but pretty much she said it didn’t fail the test then so just because the oil light came on and there was no oil doesn’t mean it was burning.. O.. Ok? Even though the problem started 20,000 miles before the warranty was up it doesn’t matter. Subaru did offer to pay more than half of the $8000 engine replacement, but even $3,000 is a struggle for us being on one income, with only this one car. Even 70,000 miles is way too low of mileage to have this kind of problem.It seems this problem is very common and this is all very disappointing. Even being on hold with them you hear recordings boasting about “the Subaru family” and how much they care. Well I must be the black sheep of the family. We loved our 2010 forester and traded it in in 2015 for This one. We still thought we would get a new one after this one but if we have to pay for a new engine 10,000 miles past the warranty because of a common problem like burning oil that started during the warranty period (there’s cars 20 years old that don’t have this problem) then no thanks.We will not buy another Subaru again, not so much because of the problems, because hey problems happen, but we will not buy one because they are not willing to stand 100% behind their products (only 62.5% apparently). The car was burning oil at 39,000 miles and they admit that but it wasn’t burning enough to fail the test. Now it’s burning 23oz every 1200 miles. For a 2015 with 70,000 miles. I know, ridiculous. So anyways it’s a little more sentimental for us since we loved the car, but if owning a Subaru means needing a new engine at 70,000 miles then we will buy a different brand, and I recommend you do the same.
Published: March 21, 2022
Chris of Milpitas, CA
Source: consumeraffairs.com

Head gaskets just went on a 2008 Impreza with only 74,000 miles. Our mechan
Head gaskets just went on a 2008 Impreza with only 74,000 miles. Our mechanic told us we didnt have much longer before something catastrophic happened. This should have been a manufacturers recall! Everyone is wooed by Subarus AWD, but not everyone knows about their dirty, little head gasket secret. Tried to get Subaru Canada to help pay for the cost, but since the car is 2 years outside of warranty, they basically told us to pound sand. This is the first and only Subaru in my driveway. Fixing the gaskets and selling.
Published: May 28, 2015
Kyle of Saint John, NB
Source: consumeraffairs.com

They charged me $84 for wiper blades! They changed the brake fluid in just
They charged me $84 for wiper blades! They changed the brake fluid in just the reservoir and nobody does that. For another $80, Ill go to another mechanic-parts store from now on.
Published: December 15, 2011
Doug of Sumner, WA
Source: consumeraffairs.com

I like the Subaru Legacy because it has a lot of power. The color is look l
I like the Subaru Legacy because it has a lot of power. The color is look like an elegant color. All I need is in there and all in the navigation especially the most important. But I dont like it looks so old.
Published: June 19, 2018
Cassandra of Turlock, CA
Source: consumeraffairs.com

My 2005 Outback was taken to the local Subaru dealer - St. J Subaru in St.
My 2005 Outback was taken to the local Subaru dealer - St. J Subaru in St. Johnsbury, Vermont for the brake line recall inspection. We waited 1 week for the appointment and were told following their inspection of the brake lines that our car - of the 600 or so that they had inspected for this recall - was the first to fail. They then said that they had no part in stock to fix it with. There was only one part in the country but they would try to get it. 2 days later. I stopped in to check on progress and was told they did get the one part in the whole country, but they probably wouldnt be able to fix the car for up to 3 weeks because they were booked up. So the car sits in their lot while we wait for them to get around to fixing it. Is it usual and customary for Subaru dealers to treat recalls like this?
Published: September 2, 2014
Sabra of Monroe, NH
Source: consumeraffairs.com

Im a long time Subaru owner and enthusiasts however my 2013 Subaru Crosstre
Im a long time Subaru owner and enthusiasts however my 2013 Subaru Crosstrek began making a noise. When I took it to the dealership they proceeded to tell me it needed a $8,000 transmission and Im 8000 Miles over the warranty. It currently has 68000 miles on it. How many people expect your transmission to go out at 68000 miles? Let me know if youre having the same problem. Im currently trying to get into contact with Subaru about this problem. It has to be some sort of defect in the transmission. Still waiting for them to contact me. Everyone thinking about purchasing a vehicle like the Crosstrek should probably get a standard not an automatic. Why in the world would a transmission cost $8,000? That is crazy and go out at 68000 miles.
Published: December 17, 2016
Marvin of Burbank, OK
Source: consumeraffairs.com

I bought a brand new 2.5i wagon back in 2007. Car only has 25,000 miles on
I bought a brand new 2.5i wagon back in 2007. Car only has 25,000 miles on it and my check engine light just came on. It was code P1443 which can be a serious repair. My 6/60 Warr. that I paid a lot for just expired. This issue makes it very difficult to get gas into my car as the nozzle keeps clicking like I have a full tank yet I am almost on empty. These cars should not be breaking with only 25,000 miles on them!!!
Published: September 14, 2013
John of Norristown, PA
Source: consumeraffairs.com

Subaru 2014 Legacy (manual) 9000 miles, under warranty. Last week of June 2
Subaru 2014 Legacy (manual) 9000 miles, under warranty. Last week of June 2015, suddenly first thing in the morning, the car reeked of gasoline (or other hydrocarbon). I went to the nearest garage (with all the windows open, it was that bad) whose owner said Subarus are notorious for gas leaks but he could not deal with that kind of problem.It was then towed to Subaru dealer whose head mechanics diagnosis was... mice (!) had chewed the gas lines. He said that this was not covered by the warranty- $600-$800 repair. Interestingly, we overheard him on the phone with another Subaru owner concerning a gas leak caused by mice! No loaner available to us, but he could supply a rental car. When I took exception to that, he said no charge for the rental.This could be a weird coincidence, or weird mice. But this diagnosis (as opposed to loose connection or clamps, or whatever) works very well for the dealership. They get $600 from me (and the other guy) instead of having to cover the repair cost themselves. Somehow this seems fishy: plastic- gas-loving mice lying in wait in my shell driveway?I see online a lot of current dissatisfaction with Subaru design and service and a company that does not admit to defects in their products or have trained their service departments. Loved my previous Subaru Legacy, also a manual. But this car seems to have been designed by a bunch of geeky kids fooling around in a basement somewhere. Weird coincidence, weird mice, or dealer ploy?
Published: June 27, 2015
Paul of Brewster, MA
Source: consumeraffairs.com

Before you decide to purchase a Subaru, be sure to check ALL areas of the c
Before you decide to purchase a Subaru, be sure to check ALL areas of the car to make sure it has been COMPLETELY painted. YES I did say painted! Under the hood should NOT be just primer, it should be painted and have a clear coat on it. Look closely at ALL of the seams, inside the door jams, the bottoms of the doors, the hinges of the hatch or trunk, the gas tank lid. My Crosstrek only has an overspray or primer on these areas. For those who dont know, primer is grey and a clear coat is what makes your paint shiny.Subaru is NOT giving their cars away, youre paying FULL price so, you should be getting a FULLY painted car! Check out other car manufacture paint jobs before you enter a Subaru dealership. The affordable Kia has an excellent paint job as does my VW beetle and my VW Sportwagen, Chevy also does an amazing job. Look under the hoods of these other automakers cars and youll be rethinking about the so called quality that Subaru delivers.Youre paying a lot of money for top quality so, why settle for less than mediocre? You know its a bad paint job when you bring your car to have it detailed and the detailer recommends that you get rid of the car before it rusts! And I thought I was buying quality, boy was I wrong! Dont make the same mistake that I did. I am currently working with Subaru and it does not look favorable. If they do decide to help me out I will update this post.
Published: September 10, 2017
Kris of Whitinsville, MA
Source: consumeraffairs.com

I love my Subaru Legacy. It handles like a much more expensive car. The col
I love my Subaru Legacy. It handles like a much more expensive car. The color is awesome and the overall look sleek and modern. It gets compliments wherever I drive it. 3 y/o and 113000 miles and it doesnt feel broken in yet. Go Subaru!!
Published: December 5, 2019
Patricia of Morganton, NC
Source: consumeraffairs.com

For a long time, I wanted a Subaru Legacy car, being fascinated primarily w
For a long time, I wanted a Subaru Legacy car, being fascinated primarily with the reliability of the Japanese cars and also with this brand (studying the history of the brand, the beginnings, the technology, ...) and now I managed to buy one In second hand (because I could not afford a new one, though, with that money, I could have bought another car brand almost nine). I took it from a known, serious person, knowing the history of the car. Its a Legacy, a 2008, 2.0-liter, 150cp diesel boxer that has 220,000 km. Series: ** / 2008. Nr. Identification: **. Engine: Tip EE 20; Series **. I was glad that the person she bought her took care of her, he invested heavily in her (at that moment thinking he was unlucky), but it seems that bad luck continues to me and not only, But to all who have this Subaru model; After I was interested in the Romanian specialty forums, I found out that all the owners of this model are talking about a serious problem with this type of engine and even if it had a proper use and proper maintenance, none have ever reached More than 200,000 km without total engine failure. The mechanics say there is a fault in vibrochen, which breaks and it in turn destroys the entire engine block, and the whole engine becomes unusable. This is what happened with more than 90% of these market engines in Romania. I, even though I have not bought it for too long, have rectified the turbine, replaced an injector and it seems that I will have to replace the other injectors, including the turbine again (repair kits are not in Romania, as well The other parts, special mechanics, are no longer there, there is only one representative in the capital city of Bucharest and which does not represent the interests of the clients, let alone the authorities) and yet the engine is not heard at all and I am Afraid to go a long distance with her (I do not have the courage to leave the city), for fear of happening to me the same way, to break the vibrochen and to stay who knows where in the field... discouraging! What is the value of the description on the official website? This engine is not just a new evolution of diesel models - its a revolution! Its the first time that a diesel engine with horizontal roller mounted is installed on a SUBARU BOXER DIESEL... the revolution lies in the fact that it does not last (while other manufacturers guarantee these km) more than 200,000 km. The answer I received from the representative was that I did not document myself before, I did not know what I was up to! The guarantee is 200,000 km, which she does not guarantee “and we All the owners had to change their engines or give them old beasts, losing money!” I would have liked to have sent a letter of appreciation to represent Romania or to Europe or directly to Japan (where it is impossible) and to express my gratitude for having this brand and the joy to lead it but I have spent More time in repair centers than to use it, but it seems that things will not stop here, as it is already compromised. I would have liked this mail to be sent directly to Subaru Corporation, the Customer Consumer Division, or in the worst case to the Romanian authorities, not to you, but no email address is available for you. Japan and send to the Romanian representatives, proved to be equal to ZERO. If you can help me with a Subaru Corporation mailing address, Customer Consumer Division, to find a compromise solution.
Published: August 28, 2017
biciila of Braila, Other
Source: consumeraffairs.com

I bought a new 2014 Impreza in Richmond Hill. Paint defects appeared within
I bought a new 2014 Impreza in Richmond Hill. Paint defects appeared within 5,000 km all over my front bumper and hood. Both the dealer and Subaru Canada stepped back from repairing the defect under warranty and I had to file a claim in small claims court against both the dealer and head office. They eventually settled and paid. The issue is clearly experienced by many people all over the internet who also claim Subaru denied them any warranty. They lost me forever as a customer. They also asked me to sign a non disclosure prior to settlement that I declined. If I had then just writing this review would have landed me back in court. I have this entire disgusting experience fully documented. Shame on Subaru. Beware!!!!!
Published: October 16, 2019
David of Vaughan, ON
Source: consumeraffairs.com

I purchased a brand new 2014 Impreza 2.0i Premium a year ago. Within the fi
I purchased a brand new 2014 Impreza 2.0i Premium a year ago. Within the first 1500 miles, the low oil light came on, and found it was a quart low. Was willing to give Subaru the benefit of the doubt the first time, but sure enough, 1200 miles later the oil light came on again and I had to add another quart. Since then, Ive had to add a quart every 1,000 miles like clockwork. I brought the vehicle back to the dealership and requested they look at it and do an oil consumption test. They refused to do anything, despite still being under warranty, claiming that this consumption is normal. When I expressed my concern that these were the same symptoms indicated in the lawsuit and subsequent recall, they told me they couldnt do anything because my model year was not included in the recall, and that they wouldnt even look at it unless a recall is issued for my VIN number.I followed this up by pointing to the Subaru owners manual which describes excessive oil consumption as after the break-in period...more than 1 quart every 1200 miles. In reply I got a shrug from the service manager. Last fall, I wrote to Subaru Corporate, along with calling customer service, and was told this was an issue I needed to take up with the dealership itself. Ive since gone through (on average) 4-5 quarts of oil between each 6k mile oil change interval. Ive never experienced such blatant disregard for customer satisfaction from a car company. Having been patient for the past year, Ive now lost any hope of Subaru providing the service and support needed to resolve this issue, and for this reason have been forced to take up my concerns with the law firm handling the class action suit of last year.
Published: June 19, 2015
Chaus of Glen Rock, PA
Source: consumeraffairs.com

Needed CVT transmission at 125,000 miles - Subaru headquarters offered $100
Needed CVT transmission at 125,000 miles - Subaru headquarters offered $1000.00 as loyalty towards the purchase of brand new Subaru! Was quoted $7500.00 at dealership for new CVT transmission on a 5 year old car! Had a used CVT transmission installed and broke down after 2 weeks driving on highway at 65 mph and car bucked and lost speed - very scary but luckily no one was behind me so I could get off the highway. Now at the transmission mechanic getting diagnosed but now I am afraid to drive it due to the sudden loss of power. This is a major safety issue.
Published: March 11, 2019
lisa of Woodstock, CT
Source: consumeraffairs.com

The first service manager raised the rubber hood pads to even the hood. He
The first service manager raised the rubber hood pads to even the hood. He said its not perfect but to Subaru tolerances. After I sent Subaru photos of the crooked hood, they agreed with me. But then I was told the service manager said this is within tolerances. Subaru said to get a second opinion. I called the dealer they recommended. The service manger would not call me back. After a week of back and forth emails and calls to Subaru, the service manager finally called me back. They are looking at the issues today. The r/l fender gaps were equal when I bought the new car with 5 miles. I am concerned with the right fender and front end separating after two months of ownership. There were also some interior quality control issues they had to address.
Published: August 21, 2019
Tom of Emeryville, CA
Source: consumeraffairs.com

I purchased a new 2011 Subaru Forester in May 2011. In June 2013 I had it i
I purchased a new 2011 Subaru Forester in May 2011. In June 2013 I had it in for its 30K mile check up and the engine was leaking oil. It was the camshaft. Took it to the dealer, they said it would be repaired under warranty. They had it for 2 weeks, said it was repaired and all was well. About 2 months later, the symptoms of the camshaft leak started again, so I took it back, they repaired it and said all was well. In Dec of that year at about 37K, the car stopped starting. Guess what it was, the Camshaft. Took it to the dealer, they put shims in and said it was a known issue so it was covered under warranty. They gave me the car back and about a week later I get a call saying the parts they ordered are in. Im thinking what parts, the car is fine. It wasnt they had to replace all of the gaskets and some of the pistons due to improper wear and performance. I feel as though I rent this car from the dealership. Its only driven occasionally (about once a week) with the exception of the winter (I live in CO which is why I bought it in the first place). It has also had trouble with its fuel gauge and now the battery. Not only will I NEVER buy another Subaru, I wont recommend them either. Subaru knew about these issue and sold the car anyway without correcting them, they just put out service bulletins. What a SHAM and a LEMON. Seriously, NEVER AGAIN.
Published: February 16, 2015
Kara of Boulder, CO
Source: consumeraffairs.com

After 21,000 miles my vehicle has had to have the engine replaced along wit
After 21,000 miles my vehicle has had to have the engine replaced along with other major parts. Initially, when I received my vehicle back, it had to be returned the same day. Its because the mechanics at Garcia Subaru of El Paso failed to lock the major coolant hose. It caused my car with a new engine to run hot and coolant to spill all over the new engine. When I received my vehicle back the 2nd time, the turbo was not working and the performance of my car was less than it was, prior to this major repair.
Published: October 19, 2011
Bettye of Las Cruces, NM
Source: consumeraffairs.com

The car is a 2017 Outback and has served us extremely well for almost a yea
The car is a 2017 Outback and has served us extremely well for almost a year. We travel a good deal and the car has always gotten us to where we are going; in spite of the navigation system. The navigation system, which I have nicknamed Miss Direction keeps trying to kill us. It consistently tells us to enter I84 in Ontario, OR on the off ramp. On our way to Sun Valley, it tried to route us on cow paths and insisted we turn around or turn right into a river. The system said the direct route (ID 75) was blocked by a rock slide (which kept moving ahead of us) and would take three hours to traverse. I took it anyway and arrived in twenty minutes without difficulty. The entire time, the system kept trying to divert us and finally relented when the motel was within sight. The car is superb but I cant trust the navigation system.
Published: July 20, 2018
Rick of Florence, OR
Source: consumeraffairs.com

What Fool I was, I thought Subaru Pre-Owned Certified meant that I was like
What Fool I was, I thought Subaru Pre-Owned Certified meant that I was likely to get a decent car. So foolish of me. I know the saying “buyer beware”. Well Dear Santa Fe fellow buyers do beware and go somewhere else. Subaru Impreza 2015 $20,000 39,000 miles Pre-Owned certified. I thought if it said I had 50% of my brakes when I bought it that it was safe. I should have known when the blades on the wipers were shot even though they were checked off on the two page Pre-Owned Certified document. Should have given it back then. The brake pads are shot, and apparently have been since I got it. Which is what the brake light flashing when I make a right turn means. Almost $500. Major safety issue. They advertise a car wash with every service, but for me, only if I ask. The AC got “fixed “. it worked for one evening. The same issue happened with “Auto Start”, it was fixed and broke within 10 days. It was fixed again yesterday. They fixed the brakes for free after a winter of driving on dangerous snow-covered steep narrow twisting dirt road. The kind of road Subaru is good at it, with brakes. Everyone who drives my road blanches when I mention Subaru pre-certified bad brakes. Tried to trade straight across, they wanted to up sell me. Then I got rear ended in a hit and run, now it has had an accident. Can’t wait to dump this car. Don’t buy from Honda Subaru they happily sold me Pre-Owned Certified a car with dangerous brakes. “Buyer Beware”. So is everything else checked off on the pre-owned certified an error as well? Go To to Hueberger in Colorado Spring, or to Toyota, CarMax, Sweet Motor Sales, the funky places on Cerrillos Road. Avoid Subaru Honda!! And stay away from Gregory **. They fixed the brakes, as I drove home everyday of a snowy winter, but not the relationship. Avoid this dealership and Greg **. BUYER BEWARE.
Published: June 18, 2019
Consuelo of Santa Fe, NM
Source: consumeraffairs.com

Several months after purchasing my 2016 Outback I experienced an occasion w
Several months after purchasing my 2016 Outback I experienced an occasion when my engine stalled when I was trying to move into moving traffic. At first I assumed it was just a one time incident but I had the same thing happen a couple more times over the next few weeks. I drove the car to Armstrong Subaru and discussed the issue with Terry the service manager who told me that Subaru is aware of the problem that is in the computer module. He said they were expecting to come up with a solution within the next five months but in the meantime there is nothing they can do. The problem has continued to plague me and I fear that it could possibly cause an accident. I called Subaru America and the lady at that number pretty much told me the same thing. I waited several months and called Terry again only to learn that they are still working on the problem.In todays internet issue of Consumer Affairs I learned that the Impreza has been recalled for the same issue but there is not mention of the Outback. I am very disgruntled to say the least. I guess I will be forced to wait until all the Imprezas are fixed before a recall is issued on the Outback. Ill just continue to keep my fingers crossed because I have to have my car for transportation and cant just park it indefinitely. No more Subarus for me.
Published: April 19, 2017
Harold of Lenoir, NC
Source: consumeraffairs.com

The car is terrible -- poor construction, poor interior. Defect in the stee
The car is terrible -- poor construction, poor interior. Defect in the steering wheel, door panel. There was a scratch on the bumper that I showed the Service Dept. They said I did it when it was washed. It is not a scratch. It is a defect in the paint. They would not deal with my complaints. I called Subaru and trying to get them to be available is very difficult. I will never buy another Subaru again. These people who love their Subarus are blind or naive. If you damage one tire you need to buy 4 tires because of the symmetrical AWD. High maintenance.
Published: July 30, 2015
Omar of Saint Louis, MO
Source: consumeraffairs.com

I live on a gravel drive about 1/3 mile long and my Subaru keeps getting gr
I live on a gravel drive about 1/3 mile long and my Subaru keeps getting gravel up in the undercarriage. It is easy to remove but of course you need to take it to a dealer to do it and thus a service call of about $100. I have never had a car where living on a gravel road is a problem but Subaru says there is nothing they can do. I am selling my car and getting something else because I cant keep going to the dealer to get rocks (gravel) removed from my undercarriage. PS - the rocks sound like the car has a loose exhaust system.
Published: August 15, 2017
Dennis of Grand Junction, CO
Source: consumeraffairs.com

The car is very reliable and I have owned it for 6 years. I for the typical
The car is very reliable and I have owned it for 6 years. I for the typical maintenance on the car and have had no additional problems. It drives very well and handles the snow well. After owning a car with cloth seats, I would consider leather. While the cloth cleans up well, its just not practical with kids and dogs. Its an older model and did not come with Bluetooth. It would be a nice benefit to have it. But price was a strong factor when choosing this car and it was affordable in comparison to competitors. I have a huge sunroof which I love. I love the large trunk space in my Forester and how the seats fold down flat in the back.
Published: June 18, 2018
Ann of Branford, CT
Source: consumeraffairs.com

I purchased a 2009 Outback 2.5XT manual transmission new. For the first 60,
I purchased a 2009 Outback 2.5XT manual transmission new. For the first 60,000 miles it was flawless. Shortly after the 60,000 mile service, the check engine light came on and the dealer said the rings in the #4 cylinder were stuck. The engine was removed and repaired. Approximately 3000 miles later the incident repeated itself. Once again the engine was removed and this time all of the rings were replaced (at my suggestion) and the valves ground. Shortly after that one of the air tube valves failed. Then a few thousand miles later both the NOX and oxygen sensors failed. Then at 73,000 miles the engine started knocking but no check engine light. At the bottom of the pan directly under the oil pump intake there is a large dent but no scratches or any sign of impact. The dealer says that the restricted oil flow resulting from the dent caused the connecting rod bearings to fail. I am a 78 year old engineering executive in Southern California. 90% of my driving is on the freeway, no off road, no dirt roads. I cannot believe a modern car can have these kinds of problems. This is my first experience with Subaru. Subaru paid for the first 2 overhauls but I have paid for the other repairs and am expected to pay for a new short block replacement.
Published: September 18, 2014
Donald of San Diego, CA
Source: consumeraffairs.com

My car is a Subaru Impreza, and I do not recommend it to anyone. Ive only h
My car is a Subaru Impreza, and I do not recommend it to anyone. Ive only had this car two months but already there is paint damage from rocks. Right! Ive owned several cars and never had paint damage from driving. The dealer promises 30 miles per gallon, yet its costing me so much more than my last car that had 200,000 miles vs 4,000 on 2-month-old Impreza, getting only 17 mpg. Dont buy this car!
Published: May 22, 2014
L. of San Diego, CA
Source: consumeraffairs.com

Bought 2018 Outback last October. Have had continual issues with the radio
Bought 2018 Outback last October. Have had continual issues with the radio console software rendering the car unsafe for navigation and destinations. They replaced software on 3-18-18. After 2 months same problem occurred. Navigation sent me to several wrong locations and console froze in back up camera mode all day. They installed additional software 5-11-18, but said there is no guarantee this would correct the matter and admitted that at least 20% of all new Subarus are experiencing this problem. I have one car and a handicapped wife. If this continues I will have no option other than to seek remedy under the Ohio Lemon Law.
Published: May 12, 2018
Theodore of Avon, OH
Source: consumeraffairs.com

Double clutch your sports car if it wont go into gear. Thats what I was tol
Double clutch your sports car if it wont go into gear. Thats what I was told when I repeatedly complained to the new car Subaru dealer when I took my 08 WRX in for service. I bought the car new in 08 and have never abused it, but at times I couldnt even get it into R, 1st, sometimes 2nd gear. When the service rep finally got tired of giving me the try double clutching suggestion he had me talk to their head mechanic about the manual transmission issue. After he gave me the technical hard to sync explanation he finally said that Subaru isnt noted for having refined manual transmissions. I guess I should have done better research before I bought the car.I finally gave up complaining and had to live with it until a couple of months ago with only 83k non-abused miles the transmission started whining. When I took it to the same dealer I was told that a rear bearing needed replaced and they couldnt even get that part. So I was told that I needed a reman transmission and it was going to cost over $5k. And I thought Subarus were well-built, long-lasting vehicles. Other than that the car has been pretty good, with the exception of 5 safety recalls and the firewall that the clutch is attached to has spot welds cracking. And this issue is a known issue and there was even a class-action lawsuit against Subaru. So if youre thinking of a Subaru please do some research before you get stuck with issues that could be very costly and time consuming to deal with. And you might want to do like Im going to do in the near future, get a Honda.
Published: March 7, 2017
Paul of Franklin, IN
Source: consumeraffairs.com

2014 Subaru WRX - Blown rod bearing at 8000 miles. Car was not modded in an
2014 Subaru WRX - Blown rod bearing at 8000 miles. Car was not modded in any way. Honestly, not sure what happened. I am 40, and do not race or mod cars. I had several cars, and never had any issues like this. Car is in the shop, and they replaced the short block only. I do not want the car any more, so will see if Subaru will do the right thing. Very disappointed in this brand. My first Subaru, and maybe the last.
Published: May 12, 2015
Adrian of San Antonio, TX
Source: consumeraffairs.com

I currently own a 2015 Subaru WRX that I CANNOT DRIVE. I had an issue where
I currently own a 2015 Subaru WRX that I CANNOT DRIVE. I had an issue where the pitcher stopper mount. Literally tore itself off my firewall. I came to find out that is was a design error from manufacturing date. I called them to get this claim settled so I could go on about driving around and enjoying my vehicle. Well as of January 2020, they denied my claim stating the air struts installed on my vehicle were determined to be the problem. Well... thats weird; I put those on 5 days prior to even going into the dealership. Well I went on about seeking ways to get this repaired until around late August of 2020 I saw a TSB posted by Subaru in 2017 showing that this repair was to be fixed under warranty no matter what. Well, I was lied to by the first rep who was taking care of that back in January, let me call again with this new info and see what they would be able to do for me. And so I did. I was told by this new rep that this TSB expired in June of 2019 (which I was not even mentioned or told about) and basically said, Good luck, that isnt our problem to deal with. I cant drive my car without having any drivability issues and I am currently looking at my options because I cant afford a $2000-3000 bill for a problem I didnt do. Honestly, I am beyond upset with how Subaru handled this and wish they let their customers know when there is issues that have to be looked at before just kicking us to the curb. Ive been a loyal customer for 10 years but this will be my last Subaru I ever own.
Published: August 26, 2020
Ahmed of Poughkeepsie, NY
Source: consumeraffairs.com

Im writing this review on behalf of my son who owns a 2014 WRX. On April 29
Im writing this review on behalf of my son who owns a 2014 WRX. On April 29, 2016, my son was returning to Plattsburgh, N.Y. from training at Lackland Air Force Base in San Antonio, Tx. He was about 40 miles west of Nashville, Tn., when his WRX blew its motor with about 15,500 miles on it. Subaru had the car brought to Downtown Subaru in Nashville, where it took 40 DAYS to repair. During the time it was at the dealer, we were lied to about the progress of the repair! As of today, June 27, Subaru has not reimbursed my son or myself for retrieving the car and car payment and insurance. Its a shame that Subaru treats military personal in this manner. I cant imagine how they treat the general public!
Published: June 27, 2016
Fritz of Plattsburgh, NY
Source: consumeraffairs.com

After only 7k miles and 6 months owning a new Subaru Crosstrek the Check En
After only 7k miles and 6 months owning a new Subaru Crosstrek the Check Engine light came on. Turns out the car has a failed Oil Control Valve. Been in the shop for 3 days. The car feels like an oversized toy. This looks like a sign of many more problems to come.
Published: December 11, 2014
Angel of Rahway, NJ
Source: consumeraffairs.com

I contacted Subaru of American about the dealer over filling my 2015 Outbac
I contacted Subaru of American about the dealer over filling my 2015 Outback by 1 quart of oil and complained about over 1 quart of oil was consumed. I have 11,400 miles on the car and this was at the end of the second oil change coming up. This was their response. Subarus standard for oil consumption is 1/3 qt every 1,200 miles which would be 1qt for every 3,600 miles. I can assure you that if the dealership determines that your vehicle is outside these specifications the necessary repairs will be performed. So they are saying it is normal to burn up to 2 quarts of oil every 6000 miles?? There is a problem and they do not want to recognize it.
Published: November 5, 2015
David of Lodi, CA
Source: consumeraffairs.com

I have a 2-year-old Subaru diesel Outback and the clutch failed with less t
I have a 2-year-old Subaru diesel Outback and the clutch failed with less than 30,000 km on the odometer. Subaru have refused to take any responsibility under the warranty, saying that it is due to just wear and tear. I have been driving manual vehicles for 45 years and have never had an issue with a clutch but I have been told by the company that my driving skills are the issue. What a cop-out!! This is my first and last Subaru.
Published: January 1, 2015
Paul of Bellawongarah, Other
Source: consumeraffairs.com

January 2017, I decided it was time to upgrade my Subaru. I went to Dick Ha
January 2017, I decided it was time to upgrade my Subaru. I went to Dick Hannah and found a 2015 Subaru WRX (certified Preowned) still under the factory warranty. Sold. The car was wonderful... for about three weeks. Then it was downhill for the next 6 months. The check engine light came on and was of course taken to Dick Hannahs service department to be repaired. They claimed to have fixed it and a week later, light comes on again. So I go back and forth about 8 times (about 3-4 months, same light same problem) and I finally go to the general manager and see if this is a lemon. Apparently I missed that by about a month. Okay cool. Now what? I am treated poorly by them and there is nothing they can do. I moved on to Gresham Subaru, and at this point I get Subaru of America involved. Gresham claims to fix the car... same light, same problem a week later. Now we are at 9 visits to the shop for the same problem. As if Im not frustrated enough... I cannot get a hold of anyone at Subaru for probably two weeks. Their customer service reps would say okay 24-48 hours and you will get a call from a supervisor. Never happens and I continue to call and wonder what is going on. So it doesnt qualify for a lemon OR a buy back - no explanation, just no it doesnt qualify - Im wanting a collateral exchange at this point... 7 months later, 10 visits for the same check engine light issue, the techs are literally scratching their head at my car. And everyone at Subaru of America is beating around the bush. Wont answer my calls, keeps saying that they wont know anything until their engineers take a look at my car, they keep ordering and replacing and testing parts and I feel like I am a victim of a scam. This is the most awful experience and Subaru is showing their true colors and do NOT stand behind their vehicles when there is a problem. Clearly the 1 and half stars by everyone else explains enough. I HAD to rate this as one star but it doesnt even deserve that.
Published: August 16, 2017
Kelsey of Battle Ground, WA
Source: consumeraffairs.com

We have a 2011 Subaru WRX STI, with roughly 67,000 miles. We experienced a
We have a 2011 Subaru WRX STI, with roughly 67,000 miles. We experienced a timing belt failure on the freeway, in heavy traffic, and we were barely able to get the car off the road before it died. We had the car towed to a dealer, who wanted $9,000 to replace the engine. We decided to have the engine rebuilt by an independent Subaru shop for $4,900 instead. The recommended mileage for a timing belt change is 105,000. The dealer indicated that this is extremely rare and they recommended that we contact Subaru of America. I was on hold for almost 30 minutes before I gave up. Now I understand why Subaru has such crappy power train warranties...
Published: July 10, 2015
Bill of Tacoma, WA
Source: consumeraffairs.com

I have a 2010 Subaru Legacy 2.5i Premium with 82,156 miles, the car was in
I have a 2010 Subaru Legacy 2.5i Premium with 82,156 miles, the car was in perfect condition, always checked by experts, all maintenance on time, nothing aftermarket. I was driving yesterday and I pull over to make a phone call when I started noticing that smoke was coming out of the hood, and from the under dash, when I tried to get out of the car the doors locked up and was impossible to open, by then the flames were very high, I burned my legs and arms. I manage to break the windows with a metal piece I had in the back seat and escape from the vehicle me and my occupant. When fire department arrived they extinguished the fire and was able to take pictures and video of the incident, according them it might have been caused by a electrical issue. Im glad to be alive but Im still in shock because I Subaru is a very good car.
Published: July 19, 2018
Carlos of Montgomery Village, MD
Source: consumeraffairs.com

Damage to our 2012 Subaru Legacy 3.6R Limited - When my wife was backing ou
Damage to our 2012 Subaru Legacy 3.6R Limited - When my wife was backing out of the garage, the transmission jerked and caused the vehicle to graze the workbench causing damage to the left front wheel well area. Though we took the vehicle back to the original dealership and they admitted several updates on the transmission needed to be done, Subaru of America feels this was strictly due to driver error and refuses to pay for the damages. There are many bugs on the computer from other consumers regarding transmission problems on this model as well as several others. But they will take no responsibility even though the repairs would be less than $550.00.
Published: April 13, 2012
James of Prescott Valley, AZ
Source: consumeraffairs.com

Last week, my wife was pulling into a parking spot at 5 MPH when our 2005 S
Last week, my wife was pulling into a parking spot at 5 MPH when our 2005 Subaru Forester suddenly sped up and hit a fence in front of the parking spot. Then it began reversing rapidly and backed up for about 12-18 feet and hit a wall. Then, it suddenly died. The car had some damage to it, and our insurance company is totaling the car. She is an extremely careful driver, and this was either a transmission or engine failure. There are others on this forum and elsewhere who have had a similar issue with their Forester. Hopefully, Subaru will do something about this.
Published: May 22, 2012
Apurva of Dublin, CA
Source: consumeraffairs.com

Dont Buy Subaru! I bought one, now I wish I hadnt. It wasnt until after the
Dont Buy Subaru! I bought one, now I wish I hadnt. It wasnt until after the purchase that I realized that it was consuming oil. One day, a light came on the dash, which I learned was an Oil Level light, an Oil Level light! I checked the level and refilled the oil to the full mark, 2 1/2 quarts. I took it back to the dealer and what they had told me was that It was perfectly normal for a Subaru Outback to lose a quart every 1000 miles! This was not mentioned during the sales pitch or during the purchase; however if they had, I would not have bought the car! They recommended doing the Oil Consumption test, where you drive 1200 miles and return to the dealer four times. Yeah, a couple times it only took a half quart and it did take a quart. Well at the first attempt, my oil light came on while driving through the valley, so I had to add oil and that nullified the test and we had to start over again. Again they said that was normal and they wouldnt tell me why or how. I called Subaru of America and went back and forth with their customer service rep and she ended up hanging up on me. She did point to the owners manual, chapter/page where it did say to expect oil loss, as much as a quart every 1000 miles. Who reads a manual before a purchase? In my opinion, Subaru lied to me by means of omission. So any of you out there thinking of buying Subaru, dont do it. Ill be getting rid of this one soon and will never go Subaru again.
Published: September 17, 2013
Steve of Belmont, CA
Source: consumeraffairs.com

Soon I will be rid of this 2012 Subaru Forester and will never buy a Subaru
Soon I will be rid of this 2012 Subaru Forester and will never buy a Subaru again. The oil consumption has been a quart per 1,000 miles. The manual said that this is normal. The dealerships have been unconcerned and unwilling to try to stop the consumption as it is normal. The car has 26,000 miles and 26 quarts of synthetic oil have been poured in it between the recommended oil changes. All sorts of excuses for the consumption have been given; however, I have owned very many other models of cars and trucks (probably over 50) and never had one that consistently used over a quart between changes even though some had over 200,000 miles on them. This poorly designed and supported car is unacceptable. Subaru got me once never again!
Published: April 9, 2014
Robert of Laramie, WY
Source: consumeraffairs.com

I have owned three Subarus and just recently purchased my fourth which was
I have owned three Subarus and just recently purchased my fourth which was a 2019 Certified Pre-owned Subaru Ascent Touring. I have had the car for a month when the transmission starting acting up. Upon taking it to the dealership twice to look at it the second time they have had it going on two weeks. Randy Marion Subaru technicians have been very helpful and they are just as aggravated as I am with how Subaru is handling my situation. The technician states he knows exactly what is going on with my car as he has witnessed it and I have provided them with videos of what is going on. The technician states that the chain is slipping on the transmission. Having a two year old in the car I find this extremely unsafe and if not fixed and something happens I will sue Subaru for all that they are worth.My car is still under warranty having only 32,000 miles on it. I am still paying a payment on a car that I have not had in two weeks because Subaru is stating that the technician has to catch it on their computers for them to replace anything. Subaru has all these ratings for being such a good company that cares about their customers but I am highly encouraging people to stay away from Subaru after this incident which is not resolved. I have contacted the customer care line only to be told the support specialist would reach out to the dealership and get back to me which has yet to happen. I am so beyond irritated at this point. I just want my car back and I want it fixed.
Published: February 14, 2022
Chelsea of Salisbury, NC
Source: consumeraffairs.com

To say I have had a bad experience is an understatement. Week one, battery
To say I have had a bad experience is an understatement. Week one, battery dies leaving me unable to open the rear hatch to access my dog crates. Month 2, my AC dies (in the summer... I live in Texas). Battery continuously dies, replaced multiple times. Advised that battery drain has been addressed, pure lies. Tailgate latch breaks (remember dog crates mentioned before?) 17 months, Transmission goes out- even though multiple sources prove that the 2019 has multiple tranny issues, dealership tried for 2 weeks to make me pay for the entire new transmission. These are just a few of the issues Ive had. ***Not a dog friendly car!!!
Published: August 3, 2021
Hana of Lewisville, TX
Source: consumeraffairs.com

We bought our Subaru Outback brand new, with about 10 miles on it, we got i
We bought our Subaru Outback brand new, with about 10 miles on it, we got it because we wanted a reliable car and we loved the fact that it was a dog car. Within a few months I started noticing a vibration when accelerating, I brought it to the dealership no less than 20 times and it could not be duplicated by the technicians. Finally around 38,000 miles we bought 4-new tires, YES, FOUR! This did not help. 40,000 they replaced a rear wheel bearing (felt like vibration was in the front?), I thought this might fix it, but it still shakes.NEXT issue, which is probably far worse! The battery. The first time we had a dead battery we had just shopped at Costco, the entire back of the car was filled with groceries, the car wouldnt start. We called the Subaru tow service, they started it but it promptly died. We had to have someone come and get our groceries, then have our car towed to the dealership. Yes, we got a loaner car for the weekend, but on Monday they said there was nothing wrong. Repeat this 2, 3, 4, 5 TIMES! I would be stuck in the garage, the car wouldnt start, my husband at work, wouldnt start. Would take off after a sluggish start, stop at a stop sign, then boom, it dies right there. Dealership response- Hummm, looks fine, must be because you are not driving it enough, or you are leaving the lights on, or the hatch open. We just had our 4th NEW battery put in, the last brand new battery was exactly 3-months ago. This car is a lemon. I started researching online, WOW, we are not the only ones out there with this problem, Subaru has a real problem, the battery has got to be an electrical issue. The vibration is a mystery. I used to love my Subaru, now I really dislike it.
Published: June 7, 2019
Linda of Ceres, CA
Source: consumeraffairs.com

Outback owner since 1995. Purchased 2013 outback in February of 2013. Began
Outback owner since 1995. Purchased 2013 outback in February of 2013. Began burning oil at 50,000. Dealer told me was normal due to thin oil. Now using a quart of oil every 2000 miles. Just found out there was a class action lawsuit in 2016. Too late for me to join and receive compensation. Called Subaru and asked to be compensated for excess oil usage and was denied. Never notified me of this manufacture defect. No longer trust this company.
Published: October 3, 2019
Richard of Hollidaysburg, PA
Source: consumeraffairs.com

In 2012, I was attempting to park in a space with my foot on brake when I h
In 2012, I was attempting to park in a space with my foot on brake when I heard a roaring noise from engine and car sped up a incline and hit a tree smashing front. It then careened backwards hitting another car and continued in a backwards drive hitting another car and then smashed into a brick wall and stopped. Police were amazed I was alive. Brought up case with Subaru who denied claim. Just discovered another owner in your comment who had same experience as I did. I am reopening this matter with Subaru.
Published: July 18, 2014
Melitta of New York, NY
Source: consumeraffairs.com

Have a 2015 Subaru Forester and cant stand driving it bc the Bluetooth rare
Have a 2015 Subaru Forester and cant stand driving it bc the Bluetooth rarely pairs and/or works. Once it does pair, it drops calls as soon as I start driving faster (like on the highway) and then pops back on once I slow down (exit the highway). Its the craziest thing! Ive brought it to the dealership and it seemed fixed when I left, but then the next day it started acting up again. Apparently, its a software issue. Apple says that Subaru software is outdated and need to be updated. Cmon, its 2017... update your software. I swear more accidents are going to be caused from jacking with this bluetooth! So frustrating and time-consuming.
Published: May 28, 2017
Kris of Austin, TX
Source: consumeraffairs.com

They still wouldnt fix the rust but i got a better deal on a new 2018 STI.
They still wouldnt fix the rust but i got a better deal on a new 2018 STI. i guess its all a number of sales verses happy customers. If the car didnt rust i would still have it.
Published: January 1, 1970
Steve of Cumberland, RI
Source: consumeraffairs.com

I have had at least 10 problems with the light bulbs on my headlights. The
I have had at least 10 problems with the light bulbs on my headlights. The bulbs are not cheap and a lot of people do not know exactly how to put them on, very unsatisfied with this problem. Some dont even last 3 months. Is this a defect in this model? Every mechanic says they are hard to get to, to replace and want to charge high labor. Is there something that can be done about this? I love my car but this is getting aggravating. Thanks.
Published: March 7, 2016
Sandy of Covington, VA
Source: consumeraffairs.com

Do you want an engine with that car? That is my feeling towards being charg
Do you want an engine with that car? That is my feeling towards being charged about $1200 to replace my bumper. It was a minor fender-bender and I went to a reputable collision repair shop. The $700 cost they originally estimated seemed reasonable, but when the bumper came in the cost jumped another $463, because it had to be painted!!! Seems like a rip-off to me.
Published: January 22, 2019
Jeffrey of Phoenixville, PA
Source: consumeraffairs.com

2016 Subaru Outback limited - As my first Subaru and all the serious hype a
2016 Subaru Outback limited - As my first Subaru and all the serious hype about how great this car is, I was personally very disappointed. Initially I was disappointed the limited had neither a panoramic sunroof, heated steering wheel and power folding mirrors. The interior pocket room is very minimal. Glove and center compartment very small. I did not find it works for me as a parent of young kids. The backseat is small. The spacing barely contains a convertible reverse facing child safety seat. The materials are cheap and feel cheap.MY MAJOR COMPLAINTS and reasons I am offloading my Subaru are: THE BATTERY my car came with a 325 amp battery out of the factory. I live in NE. Its cold. The car is high electronics. The crank power of that battery was not sufficient. Imagine my amusement when the day before Xmas eve in a snowstorm. I am stuck at work because my car wont start. Upon replacing the battery in my practically brand new car the passenger side window stopped working. Easy fix at dealer but still the inconvenience of getting to the dealer. THE STARTER the remote starter is AWFUL.The range is very poor and it only works 50% of the time. Dealer refuses to replace. THE ACCELERATION Sometimes, when its cold the car does not accelerate as it should. It seems to really struggle. THE SOFTWARE UPDATES my car started stalling and chugging. It turned out to need some software fix. Yet another trip to the dealer with a brand new car. THE BLUETOOTH extremely finicky. Sometimes it just drops connection mid call and wont reconnect. No idea why.
Published: February 7, 2018
Marina of Brookline, NH
Source: consumeraffairs.com

I actually recorded the issue this morning and again will be back at the de
I actually recorded the issue this morning and again will be back at the dealership. The Dealership is great. However, my new Subaru Outback 3.6R Touring is not. I loved my 2013 Outback 3.6R and want it back. Never had these issues and it’s not like I can just run the vehicle down the street for issues but have to drive over 30 miles one way. I bought my 2017 in December and the screen freezes up; now a total of 6 times. The camera wont work right and there is a too long of a hesitation from reverse to drive and no one can find the problems. Dealership reset and again the same problems. The scariest was this past Saturday. Mapping, clock everything froze, literally had to pull over and stop the car and then restart it in order to make it sync and work again. If they cant fix this issue someone better be finding my 2013 Outback and getting it back for me since I never had any issues with that one. The 2017 since I have purchased has had one issue after another. It seems others are having these issues as well so why isnt this being recalled or fixed.
Published: August 2, 2017
JoJo of Belton, TX
Source: consumeraffairs.com

Due to limit of words everything in detail cannot be told. Car has had issu
Due to limit of words everything in detail cannot be told. Car has had issue upon issue since new. Subaru knew this car was a lemon offered warranty. Now it has an internal engine PROB CLAIM BEING DENIED.
Published: January 21, 2020
Andre of Humble, TX
Source: consumeraffairs.com

Purchased my 2013 Subaru Outback in November of 2012. Had concerns about ha
Purchased my 2013 Subaru Outback in November of 2012. Had concerns about having to use synthetic oil (price being about double regular oil), but was told by the salesman that there was no worries because I only need to change oil every 7500. I have had 4 oil changes and every time in between changes the oil light comes on and I have to add oil. The dealership states that this is common and the nature of the beast. The dealership said I can bring the car in to the shop when the oil light comes on and they will add, but I will be charged. How can a car company get away with something like this? You are sold a car that you believe only needs oil change every 7500 miles but it can never make it that far without adding. I have a 2005 Kia Sorento that has over 270,000 miles on it and has never used a drop of oil (when I get my oil changed its always on full). Guess that tells me I should stick to another car company other than Subaru.
Published: November 6, 2013
Brian of Covington, KY
Source: consumeraffairs.com

We bought a 2015 Outback 3.6R Limited while it was on the train to Dellenba
We bought a 2015 Outback 3.6R Limited while it was on the train to Dellenbach in Ft. Collins, CO in Dec of 2014. My wife drove all the way up there in the snow from Littleton to avoid the poor reputation dealerships in the metro area. My wifes father totalled our old car and I talked the wife out of buying the 4Runner we both truly wanted for something a little more economical. Our teenage son was still driving my moms old 1999 Impreza Outback with 330k on it, so reliability didnt seem to be as much of a factor as much as the safety. While we lived in CO, not many issues aside from a windshield that is paper thin and cracks if you spit on it and snow gets wedged in the wheel wells just as bad as the old Subaru.Then spring came and we started having issues with the rear lift gate. The not so friendly or helpful employees at a particular stealership on Arapahoe and Dry Creek were defensive and accusatory trying to say we had the memory set. Take it up there and get a recall on the ridiculous eyesight programming, just for them to tell us they cant duplicate the lift gate failure. Of course not! You just unhooked the battery which resets the system! We just put up with the occasional rear gate for a year, I keep the oil and filters fresh and we move to the heat of AZ. The rear gate has been getting worse to the point that it rarely ever works no matter what pattern or manual intervention you do. Now our rear gate is completely useless. The dealership in Chandler is great and has noticed the latching being brisk and misaligned. BUT of course, they cant do anything about it until their body shop opens. Enough. First Bru purchase from us but many in the family over the years, this will be the final. All of the others have been traded or sold, we cant wait to get out of this car as well. We dont care about the electronics or the gimmicks, we wanted a reliable and functional vehicle like we had with our Camry. We will be driving back to CO to sell this car where we can get a better price for it and go shopping. Toyota quality has degraded over the years, it looks like the influence by Toyota Motor Corp is starting to show in Subarus product lines. Too bad, we wanted to like this super ugly car, it is comfy, drives ok for a boring CVT and the mileage is amazing. Cheap parts, poor assembly and lack of customer service makes our Subaru feel like a Chevrolet. Love. Its what makes Subaru owners wish they had their old cars back.
Published: August 29, 2017
Ryan of Mesa, AZ
Source: consumeraffairs.com

My 2011 Forester failed a recent oil consumption check. I had it done becau
My 2011 Forester failed a recent oil consumption check. I had it done because the warranty expires in May 2016 and my daughter had the same problem with her 2012 Forester that was warrantied by Subaru. I hope to have mine warrantied also. In my case though, the dealer has warned that I may be liable for all expenses since the interval between oil changes exceeded recommended milage. Reading Subaru message boards leads me here to Consumer Affairs to learn if mine and my daughters is not an isolated incident. I think not.
Published: August 1, 2015
bill of Spokane, WA
Source: consumeraffairs.com

I bought a brand-new Subaru in Silverthorne, Colorado. The dealer has provi
I bought a brand-new Subaru in Silverthorne, Colorado. The dealer has provided the most incompetent, inconsistent service over the years; costing me time and money. Several times, they failed to clip something back in the car after it was serviced causing irreparable damage to the part. They refuse to replace it or take any responsibility even though the problem was brought to their attention right away. Subaru Corporate Headquarters was contacted numerous times about this, and they just sent emails thanking me for my feedback and that they value their customers. If they valued their customers, they would do something.My last experience at the dealer involved a botched oil change that they admitted to. They promised to credit my Visa card when I had no choice but to ask for a refund and assured me it was done. When I called to follow up 3 weeks later because my bank confirmed a credit in fact did not post, I was treated abominably by their latest manager, **. This, too, was reported to Subaru Corporate Headquarters. I asked them for the name of ** superior three times. They wrote back, thanked me for my feedback, and refused to answer my simple question. I have years of documentation to show what I have been through with Subaru. They were nice when I bought my car, but since then, they have proven time and again that they do not care about their customers.
Published: March 27, 2013
Christina of Breckenridge, CO
Source: consumeraffairs.com

As I said, I lease this vehicle. Checked the passenger side, soaked. Brough
As I said, I lease this vehicle. Checked the passenger side, soaked. Brought to Quality Subaru, 3 days later, still leaking. Call SOA to file complaint. Goes back to dealer tomorrow, 2nd time. Give new car/or out of lease.
Published: December 31, 2015
Rachelle of Meriden, CT
Source: consumeraffairs.com

My husband and I bought our very first Subaru (2007 Outback) believing we h
My husband and I bought our very first Subaru (2007 Outback) believing we had bought a great car that would serve us for many, many years. We were wrong! At 69,000 miles the turbo blew. Then, recently, the turbo blew again at 82,000 miles and took out the engine with it! Subaru doesnt want to do anything but sell us a new car! I am mad as hell and want to tell everyone that Subaru is not what they represent themselves to be.
Published: February 25, 2015
Janet of Concord, CA
Source: consumeraffairs.com

Well I finally got to drive my 2019 in a descent storm that came through th
Well I finally got to drive my 2019 in a descent storm that came through the Sierra Mountains on Saturday the 12/7/19. We started in a downpour and ended in a downpour and snowing in between, I am talking approx 1 of rain per Hour and heavy snow going over the Echo Summit. I have been living in the snow area for about 40 years so I considered myself kind of an expert with snow driving. What I dealt with so far -- First of all the car itself handle excellent on the snow didnt even have to put Crosstrek in XMode. Know for the downfalls -- 1.) Headlights kept getting blocked by snow accumulation. I had to stop twice during the 80 miles through the snowing drive part and clean them off. 2.) Eyesight stopped working which didnt affect the car driving. 3.) The temp gauge was stuck on one temp probably due to the snow build up on the front of vehicle. 4.) the Fog lights were not an option due to snow accumulation on the front of the vehicle. 5.) Right side of windshield got snow build up due to the wiper wasnt built to clean that far over to the right.
Published: December 8, 2019
R. of Camino, CA
Source: consumeraffairs.com

Me and my 12 year old had a lady pull out in front of us in my 2012 Subaru
Me and my 12 year old had a lady pull out in front of us in my 2012 Subaru Forester. We ended up hitting a telephone pole on the drivers side. Thank goodness but my side impact air bag did not deploy, I was slammed into the pole very hard and I was doing 20mph when I started down the hill, factor in the velocity of the slide on ice and snow and I was doing well over the 8mph needed to deploy the air bag. I hit hard enough to crumple the rocker sill inside the door and snap the bumper clips and flatten the front tire. We had seat belt bruises of course, my daughter hurt her knee on the door, I injured my arm and shoulder, and slammed my head violently. When I contacted Subaru about this, they did not seem overly concerned, Im still yelling at them about this. I dont know about anyone else but I feel this is a serious malfunction. Ive had other problems too, faulty seatbelts, engine running rough and smelling bad, brakes going bad, stalling, loss of power. And every time I take it back to the dealer, they say we cant do anything, the check engine light is not on. To say the least, this is the most frustrating thing Ive ever heard it makes me want to pull my hair out. I bought my Subaru because Ive owned 3 older ones like 80s and they were good old beaters ya know, so I figured Id buy a newer one. Mine only had 20,000 on it, like new. I wish Id never bought this car, what a mistake.Anyone else feel this way, these big companies always getting away with rooking us little guys? I even contacted a lawyer, he said good luck. Im like really? they almost killed me. I think Im going to try to take them on myself!!! Anyone else interested? If you are write to me **. Im so sick of these guys rooking everyone. You pay 30,000 for a car, it shouldnt be a piece of junk death trap that stalls and does hesitates when you step on it so you can get hit by people real nice. But ya know the check engine light isnt on so we cant fix it. Hey I have no brakes. Well the brakes look good to us we cant help you. Really??? God, such crap.
Published: January 14, 2015
brandie of Easton, ME
Source: consumeraffairs.com

Outstanding vehicle. There is no better symmetrical all wheel drive vehicle
Outstanding vehicle. There is no better symmetrical all wheel drive vehicle in this price range. Approximately $30,000. Handles brilliantly regardless of road condition.
Published: August 23, 2017
Robert of West Milford, NJ
Source: consumeraffairs.com

My 2002 WRX was recalled for a control arm. I brought it in on December 29,
My 2002 WRX was recalled for a control arm. I brought it in on December 29, and as of January 26. It is still in the shop waiting on parts. Customer service gives dates of estimated arrival of parts, but they keep moving them up. My car is in the shop indefinitely. I love the car, which is why I want it back, but I would never go with Subaru again. How can they just keep your car indefinitely. This is unacceptable service!
Published: January 26, 2012
Rita of Villanova, PA
Source: consumeraffairs.com

I love this car with all of its safety features. This is my first Subaru an
I love this car with all of its safety features. This is my first Subaru and happy with my purchase. This car has enough speed for me. People say they need more speed, not me. I am not a race car driver. This car is rather stylish to be a Subaru. I can honestly say I did not want the average car Honda, Toyota, etc because I am not ordinary. I do not like being like everyone else.
Published: December 1, 2019
Willie of Selma, North Carolina
Source: consumeraffairs.com

Recently purchased a new 2015 Outback 2.5i premium. We test drove dealer ca
Recently purchased a new 2015 Outback 2.5i premium. We test drove dealer car 3 times to confirm we wanted to order one, none available at any local dealers at the time. About 3wks after receiving our car, it developed a clicking noise coming from the gear shifter knob every time you went below or above 5mph, EVERY TIME. Nonstop, every light, every stop sign, all day every day. Dealer says its normal and refuse to fix. I keep reminding them it did not do it on any test car and it took weeks for it to show up on our car. How can that be normal? I would not have purchased the car had it made this annoying noise on the test drive and I certainly would not have paid for the car when I went to pick it up. (I did test drive our car prior to paying for it once it came in and there was no noise at all.) I am at the point of wanting to sell my brand new car because I just cant stand this constant annoyance. Wrote several emails directly to Subaru company rep, with them refusing to take any responsibility.
Published: June 28, 2015
John of Kinnelon, NJ
Source: consumeraffairs.com

After experiencing failed paint on my 2011 Outback due to tree sap I foolis
After experiencing failed paint on my 2011 Outback due to tree sap I foolishly traded the car for a 2013 and purchased the Simonize Package. They told me this would guarantee the paint if anything like this happened again. Well after having the car detailed by Subaru again paint failure. This time they told me it was caused by rocks hitting the hood.
Published: July 2, 2014
paula of Hebron, CT
Source: consumeraffairs.com

Upon my Dads passing, given a 2008 Subaru Forester (LL Bean-edition). This
Upon my Dads passing, given a 2008 Subaru Forester (LL Bean-edition). This car has less than 50,000 miles on it and was just diagnosed with a head gasket issue! Contacted Subaru and asked to go through hoops, including having their dealership review the problem. A review of their brand indicates a litany of issues with this company. Yet they want to tow the company line and state that there are no recalls on this model. Would have been made to take time off work to their far flung dealership locations, pay inflated dealership rates to diagnose an issue they (Subaru) states is not an issue. Getting a diagnosis from dealerships and paying for the privilege is what takes the cake. Also, would you pay to have the fox watch the chickens in the hen house???? No integrity with this company and this was not a cheap car. They do not stand behind their product and I have taken this first of many steps to let anyone I know considering buying a Subaru of the substandard product and joke that they refer to as customer service!
Published: February 12, 2015
Marjorie of Zeeland, MI
Source: consumeraffairs.com

I am writing in concerns of an issue I had with my 2005 Subaru Legacy Outba
I am writing in concerns of an issue I had with my 2005 Subaru Legacy Outback wagon H6 LL Bean addition. I have owned this vehicle since October 2005 and drive it nearly every day, so I know its behavior. On December 18, 2014, the day was clear; there had been no rain or snow that week. The pavement was dry. At the point of the issue I was in stop and go traffic, thus had used my brakes at an average of 12-18 times since I had left the house that morning. Traffic was maybe moving at 20-25 miles an hour, stop and go.At one point I went to apply my brakes at a normal pressure and they started to pulse in the anti-lock fashion. The pulses were EXCEPTIONALLY LONG, between braking (pulsing), nothing like I had ever experience before with this car or any other vehicle. However I kept my foot applied to the brake and did not try to pulse it myself. Before I was able to get the car stopped, it hit the car in front of me. I had about 1 and + car lengths between us, again only rolling and absolutely could not get the car stopped. The collision was not hard enough to deploy the airbag. The 2012 Ford Escape in front had nearly no damage to the rear bumper; however due to the placement of the Fords bumper to my grill, my repairs were $5,534.67.I have filed a complaint with Subaru, although since my insurance does not have the means to access the electronic information on this make of car for the information on the day of the accident (very Convenient for Subaru), they are unable to proceed with a claim with Subaru as they have no proof. Now Subaru says without the claim coming from my insurance company - that they have no reason to investigate my claim. I have filed a complaint today with the National Transportation Division in order to try to get someone to check this out. I have investigated this issue and found that others have had it as well. As many I have found have disconnected the Subarus ABS system. I also found YouTube videos on how to do this. Others on certain chats say they do not want to disconnect because it would void their warranty. I find it sad that people feel better disconnecting a factory installed system for their safety. I am scared that this will happen again. If something happens to me - who will get the claim then? I do not trust the ABS system on my car.
Published: April 3, 2014
Rhonda of Saint Charles, MO
Source: consumeraffairs.com

I have never had a Subaru where every month or every other month I need bul
I have never had a Subaru where every month or every other month I need bulbs replaced. I just had it in for inspection and there were 3 bulbs to be replaced. Not feeling excited about owning a Subaru. I have owned two others and they were great vehicles. Makes me want to trade it in... Worse Subaru I have ever owned.
Published: February 24, 2017
Sandra of Shermans Dale, PA
Source: consumeraffairs.com

2013 Legacy Limited 2.5i - a noisy lemon. I purchased this car new and drov
2013 Legacy Limited 2.5i - a noisy lemon. I purchased this car new and drove it for a month. I heard a popping noise in the rear. I took it in for warranty repair and got it back unfixed. I took it back in and got it back dirty and unfixed. I took it back in, got it back unfixed. I took it back in - this is number 4 if you are counting. This time, Subaru professionals from New Jersey drove it and never called me. They left the dealer and at that moment, I got a call from the shop saying They couldnt hear anything and we wash our hands of this problem. So there you go folks, Subaru makes a lemon and does not repair or even acknowledge the problem after it goes into the shop 4 times. Buyer beware.
Published: December 11, 2012
Namir of Emeryville, CA
Source: consumeraffairs.com

Purchased a new 2017 Subaru Impreza Sport from Flow motors in Winston Salem
Purchased a new 2017 Subaru Impreza Sport from Flow motors in Winston Salem. Check oil light came on at 2500 miles. Failed 2 oil consumption tests and had 2 engine rebuilds before 13,000 miles. Using an appalling 1.5 qts oil every 1000 miles. Not repaired. Dealership cheated on oil consumption test by starting with 6 qts of oil in an engine spec’d for 4.7 qts. Going back under NC lemon law. This company gets a 5 **??? Review.
Published: April 20, 2018
Frank of Rural Hall, NC
Source: consumeraffairs.com

The Subaru B9 Tribeca sounds like time when you shut any of the doors, or t
The Subaru B9 Tribeca sounds like time when you shut any of the doors, or the close the hood, or the back door. Does not sound like it a good quality vehicle. It jumps into drive when you go from park to drive or even reverse. The CS players in the car go out after only a few times of use, and then it will cost you around $2.000 for a new one.
Published: May 6, 2018
Randie of Brigham, UT
Source: consumeraffairs.com

I purchased a new 2016 Subaru Forester SUV. The electronic rear door (hatch
I purchased a new 2016 Subaru Forester SUV. The electronic rear door (hatch) will not open at times. This has been a persistent intermittent since the first week I got the car. At first I was told that I was not doing it right. It should not be that hard to open the rear hatch on a car that a college educated intelligent person cant open it! After some time and the realization that it was nothing that I was doing wrong, I started bringing it in for repairs. After three repair trips to several dealers -still no fix. BEFORE you consider purchasing this car, I suggest that you google this problem. You will find that it is a persistent & common problem with Subaru Forester and that Subaru has not redesigned or fixed this problem. What a drag standing outside my new 30K SUV with hands full of groceries in the rain and being totally unable to open the hatch! (Disconnecting the 12V battery and resetting everything will make the electronic hatch mechanism finally reset itself.)
Published: October 21, 2016
John of Albuquerque, NM
Source: consumeraffairs.com

I will like to share my exp. with my Subaru Outback 2013. Buy it brand new
I will like to share my exp. with my Subaru Outback 2013. Buy it brand new in 2013 and at 20,000 miles the dealer have to swap the engine because oil consumption problem, but now since engine swapping there is noise on lifters and they says is normal because the block is bigger. 1st time buying a Subaru & last time. I will better go back to my Honda dealer, not second mistake with Subaru again.
Published: February 25, 2016
Jaime of Auburn, WA
Source: consumeraffairs.com

This car is the best car on the road. It holds its overall value and is mos
This car is the best car on the road. It holds its overall value and is most certainly dog tested and approved. I have hit a deer a couple of years ago and there was hardly any damage to my car. It gets great mileage and proven itself in various weather conditions.
Published: December 13, 2019
Karen of Parsons, TN
Source: consumeraffairs.com

2015 Subaru Outback Limited 3.6 liter. We purchased this vehicle new in Apr
2015 Subaru Outback Limited 3.6 liter. We purchased this vehicle new in April 2015 to replace a 2011 Outback that was totaled by a red light runner. It has been a big disappointment. The almost $40,000 total price we thought with all the options compared to a 4 Runner was a good deal, the blind spot system (SRVD) failed on the day we drove it home, took almost 6 months to have it repaired. I found a shop bulletin online that described the problem to the letter. Of course the selling dealer didnt have a clue on how to fix it. They replaced most of the electronic parts and calibrated it. That problem is fixed. There has been 4 or 5 recalls since along with over 40 tsbs. The problem that there seems no fix for is the garage door opener operates on the same frequency as does the key-fob/smart key system. At times the seat belt alert chimes with everything off. Also the rear hatch will not open and when attempting to open either front door, placing hand inside handle, all doors lock, takes several attempts to open door, (all these problems only occur in the garage or driveway after the door clicker is pushed to open garage door). There has been no offer by Subaru to try to fix this. My Honda Ridgeline (2014) does not have this issue. This problem should not occur. The Key-fob system should not allow interference from any source. If anyone else has this problem, please write a review. My door opener is a Chamberlain belt drive with outside keypad.
Published: November 9, 2016
Steve of Aurora, CO
Source: consumeraffairs.com

I purchased my 2013 Subaru Crosstrek mainly due to Subarus great reputation
I purchased my 2013 Subaru Crosstrek mainly due to Subarus great reputation for reliable vehicles with low maintenance costs. At 86k miles I started hearing a louder whirring noise from my transmission. I took it to the dealer and had to get the CVT transmission replaced. Luckily I bought the extended warranty, otherwise I would have had to pay close to $10,000 for the repair. Considering I bought the car for $19,000 and the blue book value on the car is around $11,000 this is completely outrageous. I expected this car to go at least 150k miles before replacing a transmission and expected the cost at that time to be at least half that cost if not less. I will never purchase a car with a CVT again. I will likely be selling this car before the current warranty expires and will likely do the same with my Wifes Impreza before its warranty is up as well since it has the same transmission.
Published: April 30, 2017
Michael of Littleton, CO
Source: consumeraffairs.com

I was coming to a stop at the end of a dead end street when my 2010 Subaru
I was coming to a stop at the end of a dead end street when my 2010 Subaru Outback shot off like a bullet from 10mph to about 30 mph in less than 2 seconds. I hit a tree and sustained severe rib injuries (3 broken ribs) and a lacerated finger and my passenger dislocated his hip and suffered a broken leg. We were lucky not to be killed.
Published: October 30, 2014
Jack of Dundee, OR
Source: consumeraffairs.com

I purchased a Subaru Forester in 2016. Five years later I’ve been told I
I purchased a Subaru Forester in 2016. Five years later I’ve been told I have to replace a valve body for the CVT transmission. This is going to cost me $1700. Subaru knew they had problems with the CVT. They should’ve issued a recall, instead they extended the warranty to 10 years or 100,000 miles. that means that you are at risk of having to replace your entire transmission after 100,000 miles. In addition Subaru is the only place you could have it repaired. They do not issue approval for after parts. A new transmission is $7000. THEY ARE A FRAUDULENT COMPANY.
Published: February 11, 2022
Diane of Glendale Heights, IL
Source: consumeraffairs.com

My 2014 Forester sucks down oil. When you call Subaru corporate they deny t
My 2014 Forester sucks down oil. When you call Subaru corporate they deny the problem, even though theres class action lawsuit and the dealer told me they had to replace the engines. I have to keep driving it back to the dealer every time the oil light goes on for the oil consumption test. I now have a lemon law attorney going after them. Its a shame because I really like the car, but Subaru plain ol lying to me has soured me for good. Never again. Oh, and btw, they sent their dealers a manifesto to fix for the problem. Ya know, the one they nothing of, and basically stated that whenever you do anything but park the car, youll burn oil. Subaru must be Japanese for jokesters or liars I guess.
Published: July 21, 2015
D. M. of Pittsburgh, PA
Source: consumeraffairs.com

My wife was driving our brand new 2014 Outback. She went slightly off the r
My wife was driving our brand new 2014 Outback. She went slightly off the road and attempted to engage the break release to allow the four wheel to kick in and get out of the small depression she was in. She couldnt get it to work. She called a towing service. They came out and a young man got in the car and engaged the transmission apparently thinking that by moving forward and backward he could get the car out without pulling it out with the truck. In a few minutes the car started smoking and within a few more minutes flames appeared that couldnt be put out with the tow truck fire extinguisher. The car burned up-a total loss. It was a frightening experience for my wife and makes us wonder how this car could possible erupt into flames. Anyone out there with any insight?
Published: September 7, 2014
Paul of Santa Barbara, CA
Source: consumeraffairs.com

We bought two Subaru Outbacks in January of 2012, and they both had windshi
We bought two Subaru Outbacks in January of 2012, and they both had windshields that cracked in the same place under the same conditions about four months apart. It was a cold day and while sitting there warming up the car, there was a pop and a crack from left to right about five inches up a long crack appeared. The first time the dealer claimed that there was a rock hit when he ran a ballpoint pen across the crack and found a pit, which I knew wasnt there before he dug his pen across the glass. This second time, I made sure that there was no pit along the glass before I brought it to the dealer, but he insisted hed be able to check it with a pen. I watched as he dug the ballpoint across the crack until he found a microscopic spot where I saw him pop out a minuscule piece of glass and claimed it was a rock hit and therefore not covered under warranty again. Anytime glass cracks, you cannot conclusively say that the crack will stay intact without finding a microscopic pit or weakness where the glass expels itself. This is a scam. We have seen other Outbacks on the road with the same crack. We even pulled one over and asked the owner, and she said the same thing happened to her windshield. This needs to be investigated.
Published: March 25, 2013
Jonathan of Golden, CO
Source: consumeraffairs.com

Blind spot sensor not functioning. Has been at Subaru Superstore in Chandle
Blind spot sensor not functioning. Has been at Subaru Superstore in Chandler, Arizona for one week. Service manager returned my call claiming to know nothing about a car they had in their shop for a week and were either unwilling or unable to fix. Found out through a third party (if you can believe that?) that they have decided to order a new sensor but are not certain that will fix the issue. The car has only 3,000 miles and the dealer seems disinterested. Also, Subaru Corporate Customer Service has not even acknowledged my complaint.
Published: May 26, 2015
Daniel of Phoenix, AZ
Source: consumeraffairs.com

2010 Subaru Impreza Outback Sport - This car was bought new and received al
2010 Subaru Impreza Outback Sport - This car was bought new and received all recommended service. At 40,000 the motor had to be replaced. Subaru insisted that the car be towed over 50 miles to a dealership, and before even looking at the engine, the dealership placed the blame on the local shop that did the last oil change. Dealership told us the most it would cost to repair the engine was $6000 for a new engine. They ended up charging $6000 for rebuilt. Several mechanics with no affiliation to Subaru have said this was an engine malfunction. An internet search reveals that a leaky gasket is a common problem with this engine. Subaru has done everything possible to avoid honoring its warranty and recently delayed our court case. I cant say enough bad things about this car and this company. This is by far the worst experience I have ever had with a car, new or used.
Published: June 12, 2014
Karen of Heber City, UT
Source: consumeraffairs.com

I purchased a new 2016 Subaru Outback 3.6R Limited in March of 2016. The in
I purchased a new 2016 Subaru Outback 3.6R Limited in March of 2016. The interior is a light-colored leather. A few months after purchase, I found that anyone wearing blue jeans in the car turned the seats blue. I contacted Subaru official site and spoke with my dealer. The dealer stated they were aware of this and have been receiving numerous customer complaints, but have no remedy to offer. They also said frequent cleaning of the leather may cause premature wear. This wasnt something I was warned about when buying the car. I traded in a 10-year-old Honda Accord with the same color leather and never had any problem with dye transfer and no problem with previous leather upholstery, including the other Outbacks in the family. Im looking at the option to trade in my 9 month old car on another brand, though it would cause a major financial loss. But I need to weigh this against the possibility of having to replace my interior.
Published: January 3, 2017
Neil of Woodinville, WA
Source: consumeraffairs.com

Have experienced two very scary and unexplainable loss of traction incident
Have experienced two very scary and unexplainable loss of traction incidents at highway speeds. Initially thought black ice or severe wind gusts but traffic around me seemed fine. Felt like an unusually protracted hydroplaning incident.
Published: March 2, 2015
christine of Scott Township, PA
Source: consumeraffairs.com

TOP