We bought a brand new 2012 Subaru Forester. We took a trip from Georgia to upstate NY. The car was burning oil. For the next couple of years, we kept telling the service dept. that our car was burning oil. They kept assuring us it was not a problem. After checking the internet, we found out it was a real problem. We demanded that something needed to be done. They did a oil consumption test. Saturday they agreed that it was excessive and we would be getting a new engine. Why does it take the service departments so long to take action? Now my concern now is what happens to the resale value of my car?

I called Subaru Care team last week after my Son who is in the military 2011 Subaru with 112,000 miles CVT Transmission failed. The car is in my name due to it being purchased when he was seventeen 2 years ago. Also because he has been gone the last year and not driving it due to training in California. The cost for a Transmission to be repaired is close to 8,000. dollars. The part itself costs 6,640 dollars. I called Subaru because my son is only home for 2 months for additional training close to home before he deploys, I asked Subaru being so close to the extended warranty could they assist me in any way with replacing the transmission. Outside of this issue the car is in excellent shape. Subaru America said they could not help me and could only offer me a $1,500 towards a brand new vehicle even though Subaru would not even take the Outback as a trade in and told me to take it to pick in pull. With my son deploying he wont be home for a few years so a brand new vehicle is not necessary which I told them. $1500 towards the repair and a Subaru staying on the road instead of being totaled due to Subarus known CVT issue I think would be more beneficial to me and their brand. Incredibly disappointed with Subaru America Care Team for One charging such an astronomical dollar amount to fix a Subaru transmission, Two not caring about rare circumstances like a military individual deploying in two months and not needing a new car but assistance with the repair of their current car so they can drive it until they leave! The Subaru America Care Team obviously follow the corporate log book and do not look at each induvial situation. Their Branding definitely needs to be updated. They obviously dont love to Care the Military!

I purchased the 2015 Outback Subaru in 2015 December, I have 17,000 miles on the vehicle. The oil change was suppose to be every 6,000. So far its every 3000 that I have to change the oil. I read that Subaru knew about this problem and still built the Outback with this problem. Now the dealer is telling me I might have to put a new engine which is ridiculous because its only 1 year and 6 months. I hope someone is able to help us with this problem that we all have for the Outbacks!!!

Purchased my 2017 Subaru Outback in May, 2017, and rear power liftgate has worked only intermittently since then. Dealer fix in June (Don Beyer Subaru, Alexandria VA) didnt help, and problem continues. Contacted Subaru USA about power liftgate problem, and they said that I had probably inadvertently disturbed the liftgate height control on the dash, and should fix it myself by consulting the Subaru manual, which I did, and the steps suggested in the manual again resulted in a continuation of the liftgate operating only intermittently, or not at all. This is not acceptable in a brand new vehicle. Subaru USAs answer shows that they are aware that there is a power liftgate switch problem and they dont have any corrective action, other than to fob off their problem on the unfortunate buyer. An inoperable rear liftgate is a massive inconvenience, since the rear storage/carrying area is rendered useless. Dont love a Subaru, will never purchase another or recommend to anyone.

I was disappointed to learn that Subaru would not cover the cost of replacing the engine in my car that is burning excessive oil. It currently has about 69,770 miles on it, but the oil burning started around 40,000 miles back in 2018. It was still under warranty when this problem started but it didn’t fail the oil consumption test, and we had a baby so my wife wasn’t driving it much. Then we had another, so the car was only driven some weekends, especially with the pandemic there weren’t many places to go. Fast forward to now, the past year and a half the problem is getting worse because I started driving it daily. I found out some engines have an extended warranty because this is a very common problem with Subarus, but since my car isn’t a manual it’s not covered. I called them a couple weeks ago, and after not calling me back when they said they would or emailing me I called again and and found out they agreed to pay $5,000.Who agrees to pay more than half unless they admit their engines don’t hold up? The customer advocacy manager who called me (she must be the CEO of Subaru because she doesn’t have a manager above her) just went around in circles with me while refusing to acknowledge that this was a problem in 2018. She didn’t say I was a liar but pretty much she said it didn’t fail the test then so just because the oil light came on and there was no oil doesn’t mean it was burning.. O.. Ok? Even though the problem started 20,000 miles before the warranty was up it doesn’t matter. Subaru did offer to pay more than half of the $8000 engine replacement, but even $3,000 is a struggle for us being on one income, with only this one car. Even 70,000 miles is way too low of mileage to have this kind of problem.It seems this problem is very common and this is all very disappointing. Even being on hold with them you hear recordings boasting about “the Subaru family” and how much they care. Well I must be the black sheep of the family. We loved our 2010 forester and traded it in in 2015 for This one. We still thought we would get a new one after this one but if we have to pay for a new engine 10,000 miles past the warranty because of a common problem like burning oil that started during the warranty period (there’s cars 20 years old that don’t have this problem) then no thanks.We will not buy another Subaru again, not so much because of the problems, because hey problems happen, but we will not buy one because they are not willing to stand 100% behind their products (only 62.5% apparently). The car was burning oil at 39,000 miles and they admit that but it wasn’t burning enough to fail the test. Now it’s burning 23oz every 1200 miles. For a 2015 with 70,000 miles. I know, ridiculous. So anyways it’s a little more sentimental for us since we loved the car, but if owning a Subaru means needing a new engine at 70,000 miles then we will buy a different brand, and I recommend you do the same.

I bought a 2008 Subaru Outback for my 21-year-old son in May 2013 with 61,000 miles. Before my purchase, I had the car inspected and was told the head gasket was leaking. The dealer finally agreed to split the cost with me. My son travels 2,000 miles to school in Montana and has had two oil changes over the seven months that we have owned the vehicle. He had the local dealership inspect the vehicle before heading to Chicago for Winter break, and he had to have one of the front axle boots replaced for $400. On the way home with no warning in the middle of North Dakota, the oil light goes on and the engine dies. The local mechanic wanted nothing to do with Subarus, so my son took the Amtrak home at a cost of $270 and I shipped his car to Arlington Heights, IL at a cost of $775. I sent it to the dealer I purchased the car from and they said the issue was not the head gasket, but the oil pump, and I needed a new engine costing $4,200. Both the North Dakota mechanic and my local mechanic that I trust said the head gasket was leaking as well. The dealer did not agree and would not give me a new engine and Subaru USA declined any responsibility for this poor excuse for a vehicle. After reviewing several websites on Subaru customer complaints, there is a common theme of oil leaks and bad oil pumps. I have owned many vehicles in the 47 years that I have been driving, and have never had such major problems. There should be a huge class action settlement for Subaru owners. I will never buy another one and will voice my displeasure with anyone who will listen.

My wife had a 03 Outback where the engine destroyed itself at 84,000 miles. Blew head gasket with no warning, cylinder heads had to be machined along with new rings, etc. by Subaru. The car ran fine for 5,000 miles then everything started to happen again. I spoke to Subaru USA about the first incident and was told was off warranty. I had a 05 Outback which I just traded in for a Camry. Again at 84,000 miles, the car started to break down. CV Joints, timing belt and water pump, brake lines to front wheels were replaced, AC fan and fan blower were replaced, catalytic converter failed along with o2 sensors and to top it off, the head gasket was seeping. I have owned 6 Subarus since 1997 and this is it! The cars are great until you hit the 84,000-mile wall and fall apart.

2013 Outback P2764 code. Dealership advised contacting corporate and I was offered $750 toward new car! Seriously, 125,000 miles, known transmission issue with extended warranty to 2022 but not mileage? Vehicles are meant to be driven! Beware of Subaru! Not so giving!

For a long time, I wanted a Subaru Legacy car, being fascinated primarily with the reliability of the Japanese cars and also with this brand (studying the history of the brand, the beginnings, the technology, ...) and now I managed to buy one In second hand (because I could not afford a new one, though, with that money, I could have bought another car brand almost nine). I took it from a known, serious person, knowing the history of the car. Its a Legacy, a 2008, 2.0-liter, 150cp diesel boxer that has 220,000 km. Series: ** / 2008. Nr. Identification: **. Engine: Tip EE 20; Series **. I was glad that the person she bought her took care of her, he invested heavily in her (at that moment thinking he was unlucky), but it seems that bad luck continues to me and not only, But to all who have this Subaru model; After I was interested in the Romanian specialty forums, I found out that all the owners of this model are talking about a serious problem with this type of engine and even if it had a proper use and proper maintenance, none have ever reached More than 200,000 km without total engine failure. The mechanics say there is a fault in vibrochen, which breaks and it in turn destroys the entire engine block, and the whole engine becomes unusable. This is what happened with more than 90% of these market engines in Romania. I, even though I have not bought it for too long, have rectified the turbine, replaced an injector and it seems that I will have to replace the other injectors, including the turbine again (repair kits are not in Romania, as well The other parts, special mechanics, are no longer there, there is only one representative in the capital city of Bucharest and which does not represent the interests of the clients, let alone the authorities) and yet the engine is not heard at all and I am Afraid to go a long distance with her (I do not have the courage to leave the city), for fear of happening to me the same way, to break the vibrochen and to stay who knows where in the field... discouraging! What is the value of the description on the official website? This engine is not just a new evolution of diesel models - its a revolution! Its the first time that a diesel engine with horizontal roller mounted is installed on a SUBARU BOXER DIESEL... the revolution lies in the fact that it does not last (while other manufacturers guarantee these km) more than 200,000 km. The answer I received from the representative was that I did not document myself before, I did not know what I was up to! The guarantee is 200,000 km, which she does not guarantee “and we All the owners had to change their engines or give them old beasts, losing money!” I would have liked to have sent a letter of appreciation to represent Romania or to Europe or directly to Japan (where it is impossible) and to express my gratitude for having this brand and the joy to lead it but I have spent More time in repair centers than to use it, but it seems that things will not stop here, as it is already compromised. I would have liked this mail to be sent directly to Subaru Corporation, the Customer Consumer Division, or in the worst case to the Romanian authorities, not to you, but no email address is available for you. Japan and send to the Romanian representatives, proved to be equal to ZERO. If you can help me with a Subaru Corporation mailing address, Customer Consumer Division, to find a compromise solution.

2016 Subaru Outback limited - As my first Subaru and all the serious hype about how great this car is, I was personally very disappointed. Initially I was disappointed the limited had neither a panoramic sunroof, heated steering wheel and power folding mirrors. The interior pocket room is very minimal. Glove and center compartment very small. I did not find it works for me as a parent of young kids. The backseat is small. The spacing barely contains a convertible reverse facing child safety seat. The materials are cheap and feel cheap.MY MAJOR COMPLAINTS and reasons I am offloading my Subaru are: THE BATTERY my car came with a 325 amp battery out of the factory. I live in NE. Its cold. The car is high electronics. The crank power of that battery was not sufficient. Imagine my amusement when the day before Xmas eve in a snowstorm. I am stuck at work because my car wont start. Upon replacing the battery in my practically brand new car the passenger side window stopped working. Easy fix at dealer but still the inconvenience of getting to the dealer. THE STARTER the remote starter is AWFUL.The range is very poor and it only works 50% of the time. Dealer refuses to replace. THE ACCELERATION Sometimes, when its cold the car does not accelerate as it should. It seems to really struggle. THE SOFTWARE UPDATES my car started stalling and chugging. It turned out to need some software fix. Yet another trip to the dealer with a brand new car. THE BLUETOOTH extremely finicky. Sometimes it just drops connection mid call and wont reconnect. No idea why.

I owned 2 Subarus, 1 WRX STi 2005 and one FORESTER 2007. Both of them have been really great. The STi I only done maintenance on it thats it! The Forester I did a couple of small repair like front links and ball joints... nothing major. Really good cars, the only really big complaint is on the IMPREZA WAGONS of 2002-2007. THE BACK STRUTS TOWERS RUST COMPLETELY at the point the struts will pop inside. I seen from my own eyes and heard of this everywhere.

I purchased my new 2013 Subaru Forester in July of that year after having a 2003 Subaru forester for ten years hoping that l would get as good as run out of 2013 as l did out of the 2003. But in the three years that l have had this car (2013), l have a short motor put in at 100,000 kms which had to pull the motor apart twice as the dealership put the old shim valves back in it so they had to put it apart to put new shim valves back in. The front lower control arms bushes have been replaced twice both front CV Joints on both sides have been replace. Bluetooth unit has been replaced 3 times and still giving me problems. The HILLHOLD/ABS/ADC warning lights had been coming on repeatedly which l was told it was a faulty brake light switch. The sensor for the horn has also been replaced and all wheel nuts and hub bolts have all been replaced twice. So this experience has put a bitter in my mouth to back to buy another Subaru.

Subaru - love the car, hate the company! This is just the latest issue I had to deal with on my wifes 2014 Outback Limited with the special appearance package, a car that stickers for close to $37,000. In hindsight, I should have bought a Lexus NX for that price! I have had countless issues with stupid things in this car. The AC broke and the first time they fixed the car, they pulled a part off another car on the sales lot (really?). Every wheel molding installed by the factory fell off. The rear storage plastic covers all fell apart. I have had multiple sensor issues including the one described below. The list goes on. And the closest dealer is an hour away so if they never take your word for anything and they never stock parts in house, so every fix requires a minimum of 4 trips. My last experience was actually four trips to a dealer 2 hours away.In fact, I was right the whole time every time and in this last experience, dealer tested the issue using a tire pressure gauge, one who he admitted was faulty. A simple, cheap TPMS troubleshooting tool would have avoided everything listed below. Why? Because one of the sensor batteries was low, but they were incompetent in finding it. Perhaps this email sent to the dealer says it all:Just as an FYI... I just responded to the Subaru of North America survey with the following statement: Dot was the WORST representative you can hire to help your customers. She is adamant about protecting Subarus resources than solving a customers safety issue, regardless of policy. If leaving your customers high and dry with a valid safety issue that causes frequent distractions to whether my wife is low on gas, TPMS, etc. is UNACCEPTABLE!! I had to sneak around DOT in order to get to a manager of the team who is now at least providing the resource of time towards my issue.I DEEPLY fear my issue will not be resolved, despite my photographic proof of the issue that is FALSELY causing safety alerts during my wifes driving of the vehicle. I explained this inexcusable behavior by Subaru has now put my future trust in Subaru in serious jeopardy. This is my second Subaru, my first being a Saab 9-2x, which makes this car my first with Subaru directly. With a car being allowed to travel on the roads with a serious safety issue is unquestionably irresponsible of your company. And Dot makes sure I do not get the help needed. She was yelling at me and a disgrace of your organization.REPLACE TPMS sensors immediately under warranty. I am at a loss at what else there is to do. This is the position I am now in. If there is any way we can escalate this within the Subaru executive organization, it would be greatly appreciated. I cannot fathom giving my wife her car back with this serious safety issue questioning her constantly whether or not her tires are safe based on the continued false TPMS sensors, only because you are unable to reproduce the issue, despite my three documented and photographed incidents SINCE leaving your service center on my last two visits. Despite the policy, I am seeking replacements of the TPMS sensors to give my wife the safety and security she needs as safety is our number one concern when purchasing a vehicle.Whatever we need to do, please lets continue to push for escalation wherever possible. Subaru has a responsibility to stand behind the safety of their vehicles under warranty. While my wifes car is in your dealership service center right now for the third time in three consecutive weeks, you have the opportunity to make this right. You have the proof it happened three times after leaving your dealership, that is all that should be required for replication of the issue.

Love the 2015 Crosstrek! Eyesight is great when it works. Had the car in for the recall and three additional times, in two different states. Last time, took 1-1/2 days, had a great, brand new loaner (Courtesy Subaru in Rapid City) turned out to be a right rear brake assembly. Have another appointment tomorrow, on again, off again Eyesight. This morning, car started right up, no Eyesight and stuck in park, neutral or brakes locked up. Dont know, might have to be towed in. Glad it was in the garage at home.

Gas mileage rated 27/36. I am getting 21/27. What is going on? I got rid of a 2011 Kia for the same reason. Now, what do I do? You can contact me by email. Thank you.

I have a 2011 Forester. Runs fine. Have had to replace the drivers side visor. Now the passenger one fell off. I usually dont even have a front seat passenger so it cant be from overuse. When the drivers side was replaced (has to be the anchor and the visor, its a whole unit $80!!!) I found that the anchor is only a plastic sleeve. Poor idea, poor workmanship.

2012 Subaru Foresters engine has blown and dealer says I should have checked oil often! What?! No engine light, no low oil warning, no nothing, and I am to blame? Less than 50K Miles on the vehicle, regularly serviced at the same dealership, and the swines want to put the blame on me. Its a known problem, and Subaru refuses to acknowledge it. Good to join the lawsuit.

I purchased a brand new 2014 Impreza 2.0i Premium a year ago. Within the first 1500 miles, the low oil light came on, and found it was a quart low. Was willing to give Subaru the benefit of the doubt the first time, but sure enough, 1200 miles later the oil light came on again and I had to add another quart. Since then, Ive had to add a quart every 1,000 miles like clockwork. I brought the vehicle back to the dealership and requested they look at it and do an oil consumption test. They refused to do anything, despite still being under warranty, claiming that this consumption is normal. When I expressed my concern that these were the same symptoms indicated in the lawsuit and subsequent recall, they told me they couldnt do anything because my model year was not included in the recall, and that they wouldnt even look at it unless a recall is issued for my VIN number.I followed this up by pointing to the Subaru owners manual which describes excessive oil consumption as after the break-in period...more than 1 quart every 1200 miles. In reply I got a shrug from the service manager. Last fall, I wrote to Subaru Corporate, along with calling customer service, and was told this was an issue I needed to take up with the dealership itself. Ive since gone through (on average) 4-5 quarts of oil between each 6k mile oil change interval. Ive never experienced such blatant disregard for customer satisfaction from a car company. Having been patient for the past year, Ive now lost any hope of Subaru providing the service and support needed to resolve this issue, and for this reason have been forced to take up my concerns with the law firm handling the class action suit of last year.

2014 Outback- Until now I have done all my oil changes at the dealer (Tom Wood Subaru). On 3 occasions the oil light came on and I had to add one quart of oil. This occurred about 3000 to 4000 miles after the oil change. When I brought this up with the service rep the first time he told me that apparently during assembly, one of the three piston rings had not been installed in some vehicles resulting in excessive oil consumption. Consequently, Subaru had instituted a usage test involving retesting for loss of oil after 1200 miles (loss of 1/3 quart). The dealership has run this test twice and reported no excessive loss of oil in either case. I believe that the test being used by Subaru is not precise enough to detect the problem after 1200 miles and should actually be done between 3000 and 4000 miles. The other possibility is that excessive oil consumption occurs under certain conditions. If this is the case, Subaru needs to share this information with the vehicle owners.

After only 7k miles and 6 months owning a new Subaru Crosstrek the Check Engine light came on. Turns out the car has a failed Oil Control Valve. Been in the shop for 3 days. The car feels like an oversized toy. This looks like a sign of many more problems to come.

We are very disappointed with our first Subaru. Weve had it about 3 months and I cant count the times we were coming out from shopping and the rear hatch would not open no matter what we did. No 65 year old should have to load groceries by crawling to the back from the passenger door. The dealer wants you to bring it in to reset it every time but after searching this major issue online I found a way to reset it myself. This needs to be addressed by Subaru, its such a pain as well as some other features that dont always work. Im about ready to take it back, thats how frustrated we are with it. First time buying anything but Ford or Chevy products the past 45 years, that wont happen again.

Several months after purchasing my 2016 Outback I experienced an occasion when my engine stalled when I was trying to move into moving traffic. At first I assumed it was just a one time incident but I had the same thing happen a couple more times over the next few weeks. I drove the car to Armstrong Subaru and discussed the issue with Terry the service manager who told me that Subaru is aware of the problem that is in the computer module. He said they were expecting to come up with a solution within the next five months but in the meantime there is nothing they can do. The problem has continued to plague me and I fear that it could possibly cause an accident. I called Subaru America and the lady at that number pretty much told me the same thing. I waited several months and called Terry again only to learn that they are still working on the problem.In todays internet issue of Consumer Affairs I learned that the Impreza has been recalled for the same issue but there is not mention of the Outback. I am very disgruntled to say the least. I guess I will be forced to wait until all the Imprezas are fixed before a recall is issued on the Outback. Ill just continue to keep my fingers crossed because I have to have my car for transportation and cant just park it indefinitely. No more Subarus for me.

Sorry to say this is turning out to be the worst car buying experience that either of us has ever encountered in over four decades of driving. First off the sales person lied to us about the accessories options available for our vehicle, and the finance guy was condescending. So I went to the parts department and began ordering the accessories that I was told were not available. The L E D side view mirrors were installed by the supervisor of the service department. He admitted damaging the inner workings of the mirrors and ordered replacements. Another trip back to the dealership and the problem was even worse. He tried to convince me that it was normal to see through only half of the mirrors as they could not be adjusted properly to be able to see the lanes to either side of me. He eventually got frustrated with my insisting that they be fixed to the way they originally worked, and told me to go home to my wife. I called the corporate office and it has been over two weeks with no resolution in sight. A week ago I try to remote start before I left to work. The STARLINK system would not connect. When I went out to the car to start it. The dashboard and ignition lights were blinking and it would not start. I had it towed to the dealership, they gave us a small dirty loaner car and yesterday, a week later, they called to say it was fixed and ready to be picked up. We made the trip there to find that it was not true, the vehicle was not ready as the STARLINK was still not working. Were back in the loaner vehicle, its the next day and we have not received another call about the status of our car. This car is two months old and its their top of the line SUV. Do I have a lemon? More to come.

We bought two Subaru Outbacks in January of 2012, and they both had windshields that cracked in the same place under the same conditions about four months apart. It was a cold day and while sitting there warming up the car, there was a pop and a crack from left to right about five inches up a long crack appeared. The first time the dealer claimed that there was a rock hit when he ran a ballpoint pen across the crack and found a pit, which I knew wasnt there before he dug his pen across the glass. This second time, I made sure that there was no pit along the glass before I brought it to the dealer, but he insisted hed be able to check it with a pen. I watched as he dug the ballpoint across the crack until he found a microscopic spot where I saw him pop out a minuscule piece of glass and claimed it was a rock hit and therefore not covered under warranty again. Anytime glass cracks, you cannot conclusively say that the crack will stay intact without finding a microscopic pit or weakness where the glass expels itself. This is a scam. We have seen other Outbacks on the road with the same crack. We even pulled one over and asked the owner, and she said the same thing happened to her windshield. This needs to be investigated.

Subaru Tribeca 2010. They need to give me a new vehicle - I bought my car use at dealer for 12k. Problem appear right always but dealer said it nothing wrong with the car. Lack of knowledge about auto I trust them. 1 year later when all the warranty expired, that problem start to expand, I just got my car towed to auto shop because engine wont start, fuel pump need to be replace, air system need to be replace, bunch of stuff need fix due to the recall and engine noise is very weird. I didnt know Tribeca is a discontinue model. If I had know earlier I wont bother to buy the car. I have spend more than 2000k to fix the car and the value I got for it now is 8500, they really need to take back the car. I dont care about the payment I made in that year, I just want to be free from this nightmare.

Our vehicle is three years old, and we have replaced EVERY light (turning signal, headlights - high and low, running lights, all of them) on the front a min. of three times. There has to be something wrong, but the Subaru shop gives us some lame excuse like we got oil from our fingers on the bulb when changing it, even though we told them we were very careful and didnt. So we let them change the next one, and it didnt even last 5 months. I am ready to get rid of this car just because of the lights. I have driven cars before for ten years and never had to change a bulb and this one I change bulbs more often than I do windshield wipers.

Ordered new car and was told to expect it in 1 week or sooner. Did not make it. Was told it was on truck and delivery next day. Did not make it. No one knew where exactly the car was. Should expect sometime next week! They had no problem cashing my check immediately.

I bought an Outback 2017 model on July 2016 and decided to spend more for the convenience of having the ability to set interior temperature of the car before I go in by having the remote start option. The car manual stated that if you set the A/C or heater setting the way you like it before turning the engine off, you should be able to have the same setting when you turn the engine on using the remote start. My car did not do that. I brought the car to the Subaru of Glendale, California on January 20, 2017 and the service advisor told me that it only works for the 2016 and not the 2017 model. When I told him that it did not make sense that a newer model would be less capable than an older one and that the feature is clearly stated in the 2017 manual, he promised to call me on Monday or Tuesday of the next week because that day was a Saturday and he cant get a response from Subaru of America. So I waited and no call came. Today (Wednesday 1/25/17), I gave them a call and was told that the advisor was busy and that he will give me a call. After a while I called again and was told the advisor was off-duty! I called the service supervisor and she said she would connect me with another advisor to help me. I was put in hold and after a few minutes, the line was cut!!! I called again and again, I was promised that somebody would call me back and as I am writing this, no calls! They were so good when I was buying the car, and you think that I was planning to buy the Impreza for the wife next month! Hell no! This will be my first and last Subaru!!!

I purchased a used 2008 WRX Sti with 20,000 miles back in February of 2012. The person I bought it from was Dave **. Dave was at the time (until very recently) a member of the Subaru USA rally team and this car served as his daily driver. Never raced or rallied in the slightest. Just a fun car to drive around town. At 17,000 miles under his ownership he blew an engine. Apparently he was doing some donuts in the snow and redlined it a little too long causing the engine to pop. He had some mods done to the vehicle which would technically void the warranty. Keep in mind this car is made to be modded as its not the everyday thing you take to the grocery store. Anyways.... Subaru agreed to warranty his engine under the pretense that they put most of it back to stock. So the new engine is put it and the car is back to normal. I buy it 3k miles later with the impression that I am getting a car with 20,000 miles but an engine with very little miles. Great right? Well no... not so much.Flash forward exactly 20,000 miles to December of 2013. I had just changed the oil as I was about to leave from North Carolina and drive to Minnesota for the holidays to see family. Made it all the way there with no problems. Stay the first night and then the next morning (Christmas Eve) I leave from my aunts home to my grandmothers with my young brother and sister in the car with me. No racing, no donuts, no hard driving whatsoever. Simply a morning commute to my grandmas with the family in tow. I get a quarter mile from my destination and the car shuts off and is blowing smoke out the back. I literally coasted into my grandmas driveway, thankfully. This now begins my so far month long battle with Subaru and getting a fair deal out of this.I had it towed to the closest Subaru dealership (200 dollars) where it sat for a solid week and a half before it was addressed. The dealership guessed what was wrong with it and told Subaru it had been previously modded and flashed. Subaru, based on simply that alone, denied my warranty claim. Speaking of warranty.... The car has a 5 year/60k mile warranty on the powertrain. I was 3 months out of the 5 year warranty yet still 20k miles below. Back and forth with Subaru and eventually I get to someone higher up on the chain who says the car needs to be torn down in order for them to truly decide. Im skeptical to authorize the dealership to tear it down as I dont want to get stuck with the bill when Subaru potentially leaves me in the dust after. So the lady (Linda **) was very helpful in the sense she offered to split the cost of the tear down with me granted they deny me any further warranty claim after it was diagnosed. I reluctantly agreed to this based on the fact that I thought for sure they wouldnt just leave me hanging.Well upon tearing it down... the dealership indeed found out that it was a blown engine. Again. Who would have thought that the same faulty engine they replaced the last faulty engine with would have blown again? This car is absolutely notorious for blowing motors AND especially in cylinder 4. Where did mine blow? You guessed it... cylinder 4. Where did it blow the first time when Dave had it? Again... cylinder 4. Subaru comes back with a complete denial of any responsibility and refuse to help with any sort of help with the repairs. To their credit, they still were standing by their word of splitting the cost of the tear down. The labor was 1300 dollars. Leaving me with a 650 bill and them a 650 dollar bill. Now after the 200 dollar tow, the 300 dollar rental car charge, a last minute plane ticket to get me home while it stayed there... Im at my wits end. Next up will be to ship it to North Carolina (900 dollars) and begin the fix myself (another 3,000 or 4,000?). I am not a rich man and simply cannot afford to dump this much money into a car I still owe money on. I bought a Subaru worry free and never in a million years would expect to be going through this at 40,000 miles. Its just plain unacceptable.Anyway, Point of the matter is I am out of warranty technically but then again... Im still WELL within my miles limit. A quick blown motor Subaru Google search will show you that they have countless amounts of cases where their engines blow. It is not uncommon for their cars to blow 2 engines in under 50,000 miles. The fact that this is so common only leads me to believe that there has to be some sort of lawsuit I can look into to forcing them to make this right? I am absolutely blown (no pun intended) away that such a massive companys reputation is only worth 650 dollars to them. I have since accepted that Im going to get stuck with the cost of the repairs and I offered them an easy way to compromise. I asked simply that they pay the full tear down price and offer the OLI (owner loyalty incentive) of 1500 that they originally tried buying my best interests with. Not that I ever plan to use it, Subaru might as well be dead to me as a company... but I still want to them to own up to that.To recap, they offered 650 of the 1300 tear down and the OLI. Im simply asking for them to pony up, attempt to save face of their awful company and make things right in the simplest of ways. 650 dollars more? Come on, Subaru. Really? Does anyone have any similar stories they could share that have or havent ended up in their favor? A company as big as Subaru should be ashamed of this mistreatment. This engine issue has been publicly acknowledged by them through press releases and this is most definitely not an isolated issue. Thanks for reading and I look forward to any replies or comments. My email is ** if you would like to share anything privately that way.

I bought Outback 2017 in Sept 2017. 3 mos later GPS froze then hatch flew open while I was parking & my dog jumped out. Dealer said electronics needed reprogramming & done. A year later, GPS froze again, hatch slightly jammed on rubber mat, hatch stuck closed. AAA to the rescue, dealer said needed reprogramming & done. New battery. 4 mos later, I used radio while car stopped for 10 min, drained battery, needed AAA again to jump. Told I was using too many electronic features like the radio! Now 3/2019, GPS froze, hatch stuck shut, AAA jumped. Dealer said rubber mat jammed - NOT, it was 1 mm over the space, I am careful, but yes dog jumps in & out. Told interior light of hatch was on because it jammed & drained battery overnight.Extremely unreliable and unsafe in my opinion. Have spent hundreds of dollars in time, Ubers, taxis not to mention lost doctors appointments etc. Internet has websites of hundreds of Subaru owners with identical problems with 2016 - 2018 Subaru outbacks and foresters. Complaints of similar parasitic battery drainage for numerous reasons. They need to redesign the electronics, especially the malfunctioning sensitive hatchback and interior lights, size of battery and hatch rubber mat. Will it take a class action to get them to do this? For sale: 2017 Outback, 19,000 miles, all the bells and whistles, then some. CHEAP. (getting a Volkswagen).

Ive read all the rave reviews about Subaru’s reliability so I purchased a used Outback about 2 years ago. About 3 months into having it the motor blows all its coolant out at a stop light leaving me stranded. Get it home, fix the head gasket and its good for about another year and it overheats with lots of oil in the coolant tank - this time Im way out in the woods. This time instead of fixing the head gasket I buy one of those from Japan 50k motors and put it in and it immediately overheats so waste more time yanking it back out and the shop I got it from fixes it and I have to spend more time putting it back in. With the new motor in the tranny now starts puking oil out of the rear main seal so I get a rebuilt one because its cheaper than fixing the old one. Then the radiator starts leaking. The abs toner ring breaks which forced me to do wheel bearings, and the cv boots had all split. Ive been trying to sell this car for a while now but things keep going wrong. Right now the cam seals are leaking on the exhaust, so no one wants to buy it. Ive spent more money fixing it than on the car itself and has spent equal time broke than running. These things sell so cheap used Im at a huge loss. Dont buy a Subaru!!

Purchased a new 2017 Subaru Impreza Sport from Flow motors in Winston Salem. Check oil light came on at 2500 miles. Failed 2 oil consumption tests and had 2 engine rebuilds before 13,000 miles. Using an appalling 1.5 qts oil every 1000 miles. Not repaired. Dealership cheated on oil consumption test by starting with 6 qts of oil in an engine spec’d for 4.7 qts. Going back under NC lemon law. This company gets a 5 **??? Review.

I bought an 01 impreza outback sport from where I work. Used. 143,000 miles on it..keep in mind that I fix cars for a living... This is the best car Ive ever had the pleasure to own and work on. When I bought it it needed both front axle boots, valve cover gaskets and steering rack boots. Now this might seem like a lot to the average person, but really its just minimal surface stuff.... The engine is an ej22 phase 2 2.2 liter.... Best engine subaru ever made in my opinion. Non turbo naturally aspirated... Once I fixed all the little stuff, I changed the oil and did a trans drain and fill 3 times...I drive 50 miles a day 5 days a week, so around 1000+ miles a month.... This car hasnt even shown any signs of dysfunction whatsoever.. Im sorry to hear that people are having problems with their subarus... My experience is much different. Drives great and mileage is 25-26 mpg on an 4eat automatic trans. Yes I have down upkeep ie, plugs wires cold air intake coffee can exhaust tires, but the car just goes and goes, doesnt burn oil, shifts smooth and starts up first revolution of the crank.... And this a used car with 3 owners and 143k. Maybe I just got lucky but its a much better than my 03 fx3 ford ever was! And mileage is better too! I wouldnt trade this car for anything...awd and comfort. It fits my life and style and my wife can put her cakes in the back. Mechanically this car is the most solid reliable car Ive ever had the pleasure of owning and working on. Parts are relatively cheap, in abundance, and I find that the design is way easier to work on than most I have to repair. I wish I had something negative to say about my subaru, but I dont. I will drive this car for as long as I can.

Ive always been an American car buyer, but Ive always been intrigued by the Outback. I have been researching your vehicles for some time. So I decided to buy my first Subaru. I went used, and I bought it from Subaru of Melbourne Florida. Here is my nightmare of an experience, this the letter I wrote to the dealer: Hi Shannon, I dont know if you remember me, but we talked about 4 weeks ago. I was interested in a 2011 Outback that you had for sale. As a matter of fact I did come down from Michigan and buy it. It was one of my worst buying experiences ever. I told Larry to have everything ready. I would be there by noon on 4-3-2017. I was on vacation and didnt want to waste a lot of time. Got there by noon, left by 3. Here is a list of problems and delays:1. In the picture on your website the car had a trailer hitch. I wanted that, but no hitch. Larry said they had to take it off because it wasnt a Subaru hitch. It was after market. So I have to buy a hitch. U-Haul is 300.00. 2. In the picture on your website it had a rear cargo mat. No mat. Larry said it was bad, so they threw it out. He finally gave me a used one from another car. 3. It took 45 minutes to find the second set of keys. OK, so I got the car, drove it home to my place in FL. Waxing it and notice a dent in the front fender passenger side. I had it removed by a dent removal service 195.00. I did ask for detailed pictures that I never received, and I also ask Larry if there were any paint deficits or dents. Of course he said no.The final thing, drove it to work yesterday in the dark and notice a headlamp out. Now I know there is an extended warranty for bad headlamps on 2010, 2011. So I replaced the lamp myself and found that Larry and your dealership had left non Subaru HID headlamp conversion kit on the car, so now I dont know if Subaru will honor the warranty.

After driving a 2001 Forester we were so happy to get a newer version. We bought ours in February, it is a manual (2013 Forester) which we felt would only extend the life of a vehicle that has a reputation for a long life. Last week we got stranded, the clutch would not work, it would not go into gear. We had it towed to our mechanic who told us it was a common issue with manual Foresters where a part of the clutch breaks within the transmission and destroys the transmission. Subaru knows this is an issue because they have part that you can buy and install to prevent this from happening to the next clutch and transmission you put in your car. Wait, yes I said it... They have not FIXED THE ISSUE. They put a band aid on it and only AFTER you put a different transmission in.The Subaru is past the powertrain warranty of 3 years or 50,000 miles and we didnt want to pay $400 to get it towed an hour away at the nearest dealer so we had our mechanic fix it... Who by the way fixes TONS of Subarus. You would think Subaru would care about the little guy that helps them sell the reputation of their brand, the customer who shares the reputation of their brand, or THEIR BRAND! I called Subaru and they told me they would not talk to me, let me write a letter, review my situation, NOTHING because I didnt tow it to the dealer 45 minutes away when I didnt even know what was the issue. We cant do ANYTHING to help you is what I was told.I am thoroughly disgusted that they know they have an issue they dont fix and just keep taking our money. Instead of me telling everyone what a wonderful brand Subaru is, I will be telling them this story... You would think they would give me the money I paid for the used transmission just to shut me up and keep me as a customer.... But I guess they have enough customers and dont need me. Your loss Subaru.

I had my head gaskets replaced on the 2006 Subaru Outback when the car was about 7 years old. I then began noticing heavy oil consumption about a year ago. Two weeks ago, I checked my oil and yesterday my engine failed. Mechanic told me that I was 2 quarts low. This is unacceptable for Subaru. Spend $6000 on a new engine that will only have the same issues? I dont think so. I loved my Subaru but this ongoing issue has me considering another make of car.

I just purchased 2017 Subaru Crosstrek. Very disappointed with vehicle and dealership which sold me the vehicle. I purchased the remote start for this vehicle to which is useless since the vehicle shuts off once the door is opened. Why would the salesman sell me an accessory that does not work in my vehicle type. He should have informed me of this. I was misled along with the salesman being incompetent not knowing this feature would not work. I should be refunded for the $525.00 I paid and they can uninstall the device. Aside from this disappointment the vehicle engine start is extremely rough and take too long to warm up, thus I cant use the remote start as necessary. Right now its spring and 50s, how long will it take for this car to warm up in the cold winter months when its in the teens. Im also not sure how this was rated a top seller in its class. Huge disappointment with dealer and vehicle.

First of all, I love my Subaru Crosstrek. Since it is an all terrain vehicle I was surprised to hear the vibrating and rattling in the unit. Subaru replaced the unit once, but unfortunately the rattling noise came back. Wondering if anything else can be done with the unit to stop the noise. It even rattles on the open highways. Please let me know.

Recently we purchased a 2007 Subaru Outback, our 14th Subaru. This is the worst SUBARU that was ever made! It had 107,458 miles on it, so we thought we would be driving it at least to 250,000 or more. However, on day 6, the engine caught on fire in Virginia, 699 miles from home. SO we paid to have it towed home, another engine was put into it and guess what. That is now gone too. In between these 2 engines the brakes had to be replaced because the lines rusted and broke causing fluid to leak all over the place, but because Im the 2nd owner SUBARU of AMERICA will not help at all.EXTREMELY DISAPPOINTED, especially finding out that they have been having engine problems and brake issues with these vehicles. BOTH issues have been causing these 2007s, vehicles to catch on fire. SHAME on you SUBARU of AMERICA, consumers need to know these vehicles catch on fire because of engine and brake issues. WE were a SUBARU family, but this month I bought a TOYOTA and a CHEVY, its the first time in 26 years that I DIDNT BUY ANOTHER SUBARU. Clean up your ACT BEFORE SOMEONE GETS HURT or even KILLED!!!

2010 Subaru Impreza Outback Sport - This car was bought new and received all recommended service. At 40,000 the motor had to be replaced. Subaru insisted that the car be towed over 50 miles to a dealership, and before even looking at the engine, the dealership placed the blame on the local shop that did the last oil change. Dealership told us the most it would cost to repair the engine was $6000 for a new engine. They ended up charging $6000 for rebuilt. Several mechanics with no affiliation to Subaru have said this was an engine malfunction. An internet search reveals that a leaky gasket is a common problem with this engine. Subaru has done everything possible to avoid honoring its warranty and recently delayed our court case. I cant say enough bad things about this car and this company. This is by far the worst experience I have ever had with a car, new or used.

The Subaru Outback 2010 has been trouble from day 1. Constantly worrying about what will happen next. Uses oil, all lights replaced, AC and radio quit working, torque converter, and on and on and on. Worst car I have ever purchased by me or anyone in my family.

Dismayed, disappointed, disgruntled. These are the feelings engendered by coming home from a two-week trip only to find that the battery in our one-month-old Subaru Forester had died while we were away. Consumer Reports April automobile issue convinced us that all the new safety and navigation technology innovations in the 2015 models would make it worth our while to replace our 2007 Forester. But neither CR nor you mentioned that all those enhancements would drain the battery even when the car wasn’t driven. When we took the car back to Subaru, we were told it was our fault for leaving the car for two weeks, as if we were the only folks ever to have done such a thing. Subaru service also suggested we get a trickle charger and keep the car plugged in when we’re away for an extended period of time.We did a great deal of research before buying the car and found no mention of the problem. Having experienced it, I googled “Subaru battery drainage issue” and discovered that the problem was not unique to our vehicle, nor even only to Subaru. Apparently Hondas and Fords are similarly afflicted. These facts were further substantiated by the AAA technician who came to recharge our battery. She fields many calls similar to ours.It is clear why Subaru and the other manufacturers would not want potential buyers to know about this poor engineering. Accordingly, there’s nothing in the owner’s manual that says “do not leave car undriven for more than a week.” You have to look hard to find that after a battery “interruption” the power window needs to be reset, as do the date and time, and perhaps other things I never bothered to set up. A setting comparable to airplane mode on a phone that shuts down some of the background functions would be a wise and welcome fix. What is not clear why there’s so little written about this issue in the automotive press. My husband and I feel doubly burned: by Subaru for its inept engineering and by the consumer gurus who should know better.

The ECO system on my 2015 Legacy isnt working properly. I have been to their shop several times and phoned several other times. Have received 5 different explanation how it works and none matched the handbook. Finally a man spoke with me, the foremen I think, he told me they could not fix it and could not or would not replace it. I BOUGHT THE CAR IN Oct 2014. EVEN NOW I only have just over 14000 miles on it. This has been going on since the first week of May. I know it has nothing to do with the drivability of the vehicle but its on there and I paid for it so it should work. I received no paperwork as they only drove it and turned the system on an off

We have a 09 Outback that has weather stripping falling off the back door. We took it to Ganley Euclid, OH about 3 times and they said we have to live with it. Next, we have both lighters/chargers that have pulled totally out of the sockets. I cannot believe everybody that paid $30,000 for a 09 Subaru Outback is putting up with this poor workmanship. We have owned 20 years of Subarus and have lost our commitment to them.

2011 STI 41k miles and it blew a head gasket. Subaru wont warranty it because of a aftermarket turbo back exhaust. I had my VW longer with way more mod and never had an issue. Subarus have head gasket issues and for them to deny my warranty because of some dumb mod so they dont have to fix their issues is a bunch of garbage. Ill buy an Audi or BMW next time.

After experiencing failed paint on my 2011 Outback due to tree sap I foolishly traded the car for a 2013 and purchased the Simonize Package. They told me this would guarantee the paint if anything like this happened again. Well after having the car detailed by Subaru again paint failure. This time they told me it was caused by rocks hitting the hood.

Bought used Subaru Legacy 2.2L manual transmission, 264 000. Had it five years now at 560 000, never given me a problem. Rock solid car, put maybe $2000 in parts into it. I would happily buy another Subaru. All fluids synthetic. Purrs like a kitten.

I was coming to a stop at the end of a dead end street when my 2010 Subaru Outback shot off like a bullet from 10mph to about 30 mph in less than 2 seconds. I hit a tree and sustained severe rib injuries (3 broken ribs) and a lacerated finger and my passenger dislocated his hip and suffered a broken leg. We were lucky not to be killed.

My 2014 Forester sucks down oil. When you call Subaru corporate they deny the problem, even though theres class action lawsuit and the dealer told me they had to replace the engines. I have to keep driving it back to the dealer every time the oil light goes on for the oil consumption test. I now have a lemon law attorney going after them. Its a shame because I really like the car, but Subaru plain ol lying to me has soured me for good. Never again. Oh, and btw, they sent their dealers a manifesto to fix for the problem. Ya know, the one they nothing of, and basically stated that whenever you do anything but park the car, youll burn oil. Subaru must be Japanese for jokesters or liars I guess.

So we bought our 2013 Outback new and I live in FL so the car doesnt see snow and salt. You people that live in those conditions know the salt will tear up a car in no time. I just had to change both rear bearings due to excessive noise coming from the rear. With the new bearings installed, nice and quiet. But that should not have to be done at 60,000 mi. It started making noise at 60 and of course it is out of warranty at 60. Defiantly not impressed with Subaru. The engine uses oil, will not run smooth until warmed up, the rear upper brake light leaks water in a rainstorm and the paint is not a very tough paint. The Fl love bugs have eaten through the paint on the front. My wife liked the car so we bought it on the past reputation for Subaru. Big mistake. I am a mechanic but mostly on older hot rods and when I bring up the issues with the service manager at Subaru they claim to know nothing about this being a problem. From reading the other complaints it seems that all the service locations say the same bull. Wont buy another Subaru.

My girlfriend bought a Certified Pre-Owned 2013 Subaru Outback from Kendall Subaru in Fairbanks in December of 2013. Within 1,000 miles of purchasing the vehicle the oil light came on. We brought the vehicle back to the dealer with the complaint of oil consumption. They told us that a quart of oil every 1,000 miles is Normal. But they would conduct an oil consumption test. Their test showed that the car was consuming a quart every 1,000 miles. Subsequently the oil light has come on 3 times. We called Kendall again and the service manager said this I did speak to one of the Subaru mechanics back there. And he said they are designed a bit differently from other vehicles. And he used the term the crankcase doesnt quite hold the same amount of oil as other vehicles. He compared it with the Toyota. So he said yes you would burn a little more oil faster because you just dont have the amount in the crankcase that other vehicles may have. When you come in I would ask the advisor to please let a mechanic explain it to you, because when he explained it to me it totally made sense. You have got to be kidding me? Do they think we are that stupid? I have the recording of the service representative on my phone. People need to hear this. We are talking a 2 year old car with 22,000 miles on it!

300 thousand and most reliable car I have ever owned. 1997 Subaru still going with less in shop time of any car I ever drive/owned/seen before. Maintenance only including the big stuff. Love my Subaru.

I purchased my 2013 Subaru Crosstrek mainly due to Subarus great reputation for reliable vehicles with low maintenance costs. At 86k miles I started hearing a louder whirring noise from my transmission. I took it to the dealer and had to get the CVT transmission replaced. Luckily I bought the extended warranty, otherwise I would have had to pay close to $10,000 for the repair. Considering I bought the car for $19,000 and the blue book value on the car is around $11,000 this is completely outrageous. I expected this car to go at least 150k miles before replacing a transmission and expected the cost at that time to be at least half that cost if not less. I will never purchase a car with a CVT again. I will likely be selling this car before the current warranty expires and will likely do the same with my Wifes Impreza before its warranty is up as well since it has the same transmission.

Im highly disappointed to say the least. Ive been driving Subarus for the better part of 9 years now and this is my 3rd one but also my last one. Never again will I buy another unreliable, highly overpriced car like this. Seven months ago, I had to overhaul my Stis motor. The parts were purchased from Subaru as I was under the impression that this would be the best thing to do. I couldnt have been more wrong. The oil pump has now failed causing me to go through the whole exercise again at my own expense, because according to Subaru their oil pump has a warranty of only 14 days?????I will repair my car and the first thing I do thereafter is sell it as I do not want to deal with any manufacturer who conducts business in this manner. Its time for me to trade up. I am no longer willing to pay the ridiculous prices that you ask for spare parts which are not even guaranteed. Goodbye Subaru!!!! You will never see me or anyone that I know ever again!!!!!!

What the hell is this Subaru dealer in Jordan? I am really shocked when I saw the underground garage. Its hidden and so dirty. No one can see it and they dont have a system at all. They dont even know the history of the car service schedule. There is no clean waiting area for customers. Please just come to Jordan without informing the dealer of your visit and see this with your own eyes. It is unbelievable. They lied to Subaru by convincing them that the garage is the one above ground close to the gas station. It is not, it’s the Renault garage .Subaru in Jordan is dying. There are a lot of Subaru lovers in Jordan waiting for solution .By the way, there are no available spare parts in the dealers warehouse. Just come urgently without informing them of your visit and see the disaster.

I bought a car from Grayson Subaru in Knoxville...... never again. The salesman tried the old etching fee scam on me. Earl ** in Harriman is an excellent dealer and my son has bought 3 cars from Kelly in Chattanooga with no problems.

2017 Subaru WRX. I purchased my new car out of state because the local dealer did not have the one I wanted. After 2 months of waiting I still do not have my title from Randall Noe Subaru. In that 2 months of time I have had my car to Ferguson Subaru 3 times for issues. The first was multiple rattles within the cabin that they needed the car 3 days to fix - Really?. The second was to change the oil at 1,000 miles to make sure it had clean oil for the break in period. The 3rd was to fix a stalling issue between 3,800 rpm - 4,800 rpm. The dealer first came back and said I overfilled the oil. The funny thing is they changed my oil. After they drained some oil out the car still repeated the same issue. After doing some research I come to find out that the WRX have had this issue since 2015 and they have a fix for the 2015 & 2016 but not the 2017. This is not real safe when trying to pull out in traffic or pass someone. The dealer tells me it is because otherwise the car would build too much boost - Not True. Well my car is not getting the boost anyone else gets out of their WRX so obviously something is wrong. It seems to me that the car is running lean and running out of fuel in that power band and if that happens enough I believe the engine will explode like a hand grenade. My car is a 2017 WRX Limited 6 speed car and has not been right since I bought it. I would avoid buying this brand of car until they can work out the bugs.

I never had any problems with my Subaru 2007 Forester. However, one day, after I drove it 12 miles to work, 12 miles to go back home, 6 miles to park and ride my bike, and another 6 miles to go home--the next morning, it was broken. The dealership claims over heating and warped cylinder head--it never over heated, ever. It is costing me $3,587 to repair. Has this happened across Subarus? Should there be a recall on 2007 Foresters? Could it really not be covered under warranty? I keep my car in good condition, check the water and oil and I have proof of oil changes--the last one was 06 July 11. All this happened on 01 Sept 11. Can you help me?

I bought a used 2016 Subaru Forester with only about 20k miles on it, still under warranty. I was okay at first, now I notice how harsh the ride is. I can feel every bump in the road! Is there something wrong with the shocks? Are the shocks adjustable? Is there someone with the same vehicle experiencing the same thing?

I am now experiencing problems with my 2013 Subaru Outback I purchased new from a dealer. I see on this forum, other who have similar problems. The oil light has come on several times and the transmission is surging and bucking at low speeds and while lightly loaded. Ive had the car serviced for these problems twice. The transmission is especially troubling as my warranty expires in 5,000 miles and they cant find the problem. (Design flaw?) So far, I spent hundreds on a throttle plate cleaning and an oil change that I didnt need. Subaru claimed that the oil was over serviced by Jiffy Lube. Okay. So drain some out and dont charge me $77 for an oil change. Plus, nth is didnt fix the transmission. Its still surging and bucking. Anyone else? Should there be a recall? Subaru might have the nicest people working there and might make a very safe car, but if its always in the shop, how would I know?

I have never had a Subaru where every month or every other month I need bulbs replaced. I just had it in for inspection and there were 3 bulbs to be replaced. Not feeling excited about owning a Subaru. I have owned two others and they were great vehicles. Makes me want to trade it in... Worse Subaru I have ever owned.

With - 28 C in Ottawa today, it was not surprising that my car did not want to start. The dealer could only suggest calling their emergency roadside assistance service 1-800-263-8642. After punching several options on my cellular phone, I was put into a waiting line and after 45 minutes, I could no longer stand their stupid music and I cancelled the call. Thanks to my personal battery charger, I solved the issue. The car runs nicely but Subaru fails on the service aspect.

The horn on my 2009 Sabaru Impreza started to sound spontaneously while sitting in my driveway. My son finally removed the fuse (my 21 year old son drives the car most of the time). This was in April 2011. We took the car to the dealership and they determined that the horn was damaged due to excessive outside force and that my son must have hit the steering wheel repeatedly with his fists or a hammer. The price to fix the horn would be $966.80 plus tax. My son loves the car and takes very good care of it. He told Donna that he did not damage the steering wheel and she told him to just admit it. The same thing happened a couple of weeks ago and the young man finally admitted it, she said. Again, my son said that he did not hit the steering wheel. He saw a tiny dent in the emblem on the steering wheel about a week after we got the car. But he didnt say anything to me and said he didnt want to bother the Sabaru people about it. It didnt interfere with the car at all and it wasnt worth complaining about (he knows better now). Now the cars inspection is due and it cannot pass without a horn. I have talked to the service manager and customer service. I have had several phone calls (long ones, as it takes about 30 minutes to get through to anyone) and learned that the Sabaru company has an excellent system for keeping a customer from speaking to anyone. I think they invented the run around. The people working in customer service are nice at first. But as they keep putting you off and you keep calling, they get more and more rude and abrupt. I spoke to Jeff, Bill, and finally Shirley. Shirley offered me 50% off the warranty rate which she said was $800. When I asked what a warranty rate was, she said that if the warranty is in effect, there is a certain rate that the customer pays. No warranty means the non-warranty rate which in my case she said was $1400. She said, Thats our final offer; take it or leave it.” She said she thought it was a very generous offer considering I did the damage myself. I told her that was exactly the point: we did not do the damage. I was skeptical about her actually being a customer service rep. So, I asked what her job title was and she said she was the customer relations manager for the entire region, whatever that means. I have written a letter to the corporate headquarters in Cherry Hill, NJ and a letter directly to the president of Subaru of America. I went back to Mid-Hudson Sabaru to try and reason with them. They again said that I or my son caused the damage. When I said that was not true, the manager said, Well, thats our determination and what you say really doesnt matter.” Also, I asked Donna if the $966.80 was the warranty rate or the non-warranty rate and she said it was the non-warranty rate. Then, I told her about Shirleys conversation with me and suddenly the $966.80 became the warranty rate. Donna said she actually did not know where Shirley got the $1400.00 price from. I told her that Shirley said she got the figure from her. Donna said that was not true (and they say Im lying!). Manufactured figures, lies, back peddling, avoidance behavior, and general disrespect have been nonstop since this problem began 9 months ago. I told them I would not pay the $400 as I did not cause the problem and it should be covered under the factory warranty and that my integrity was not for sale. They said, Whatever. Sabaru couldnt care less about my problem. That’s a nice company policy. I told the service manager, Rob, that I might as well give them the car back as we cant drive it uninspected. I said, I bet youll fix the horn then. He said, Of course. Then it will be ours. Dont buy a Sabaru. I never will again.

2014 SUBARU FORESTER LIMITED 2.5 - This is the 4th Subaru I have owned! I come from a family of Subaru owners. Purchased my SUV and within 5,000 miles the tires were SHOT. Its first winter was white knuckled, WHAT? I purchased this Subaru because they were great in the winter, but NOT this time. The dealer told me the car was so out of line it had to come off the assembly line like that. 15,000 miles burning oil like crazy, but the oil consumption test - passed.Hardware less than fair, door weather stripping crumbling already. 35,000 battery has dead cell, battery replaced. This was a brand new car I bought, seemed like some used car I bought off a lot! WHAT HAPPENED TO THIS BRAND? As sad as it is for me to say it, UNLESS SUBARU can give me a incentive to have my next car purchase BE a SUBARU brand, Honda and Toyota may be getting my business and my families!

I bought a used 2012 Subaru Legacy from a non-Subaru dealership and 4 days later there was something wrong with the transmission. The dealership at first couldnt identify the problem. So I googled it and discovered what was wrong. Thanks to a YouTube video. They then didnt want to help fix it and my warranty doesnt kick in till 30 days after date of purchase. And the vehicle wasnt safe to drive, it stalled if I broke too hard. So I couldnt wait the 30 days and go without. I called Subaru and they paid $1000 towards the repair! They didnt have to do that and they did because thats good customer service.

I was a long-time Toyota owner and after putting 210,000 miles on my 2000 Matrix without any issues I decided I wanted to replace it with something that got decent gas mileage and had all-wheel drive. Enter my 2013 Subaru Impreza Sport. Ive had what could be described as minor issues with this car since day one. First, the rear hatch (its the hatchback version) would never shut on the first try. Had that adjusted and fixed.Second was the issue with starting the car which started happening at about 5,000 miles. After googling my issue, I came to find out that this was a common issue that the owners were referring to as a Hard Start and that after denying it for a while, Subaru finally came up with a fix which is basically flashing the cars computer. Subaru sent out a service notification to their dealerships about this issue, but when I went in to 3 different dealerships they denied knowledge of the issue or the service notification until I gave them a copy that I found online (thank you **) and suddenly they remembered this common issue and the fix. I had the computer flashed and I would say the issue is improved, but not totally remedied.At about 30,000 miles I noticed that the oil light would come on after only about 2,500 miles after an oil change. Im concerned that this is going to get worse as the car ages. (Im at just over 50,000 miles now.) One thing I noticed is that a couple days before the light will come on I will smell oil burning, so Im not sure if thats damaging the engine. Ive got into the habit of carrying a couple extra quarts of 0-20 in the spare tire compartment so I can pull over and add oil immediately if the light should come on. A friend of mine had a Subaru WRX thats engine seized because of low oil and his oil light never even came on beforehand. Ive been so disappointed in the quality of this car. From people I know that are die-hard Subaru owners, it seems like they just cant maintain quality with the recent rise in popularity of their cars. Im hoping that the oil issue does not result in a bigger issue before I pay off this loan!

My 2012 Outback just got a new transmission after 75,000 miles. Im very dissatisfied. When I shift into park its rough, makes like a clunk sound. Makes me wonder how long this one will last!? Ill never buy another Subaru. Makes me wonder if it was done right? Of course they say its fixed and better!! What a joke! I think a bunch of us should get together and place a class action lawsuit.

I purchased a 2002 Forester when it was new. I have had nothing but problems with this car and to date, I only have 57,000 miles on it. I have had to replace the brakes several times and Ive had previous cars that had over 90,000 miles that I never had to replace the brakes. As soon as my warranty expired, I started experiencing all these problems, of course! I have had to have ball joints replaced, trans pan, gaskets, etc. and I still have a terrible burning smell when driving the car and still have the leak which is causing this smell. I was told Subaru is known for this leak. I now have to replace the muffler. I have had more repairs on this car than all my previous cars together and it all began occurring the minute my warranty expired.I was basically told too bad when I complained about the sudden onset of problems the very moment the warranty expired. My Toyota went for over 90,000 with the only repair replacing the battery. I have maintained this vehicle religiously, as I have with all my cars. If I hadnt lost my job recently, I would trash this car immediately. Its clear from the other complaints here that Subaru doesnt care about keeping customers happy and maintaining their loyalty and future business so I would assume Subaru will do nothing about my problem either.

After Subaru replaced the left caliper bracket with no results they set up new appointments with the factory field agent. Took a couple weeks but they re-looked at my rumble and confirmed it was still there. Using sound sensing device and several test drives they decided to replace the sway bar end links. The only thing they heard after that were the brake pads. This fixed my problem near the end of Jul 2015. But it is now Nov 2015 and the problem is back. Apparently, the brake disk pads float in the brackets with clips (according to Subaru service guys) and you will always hear some rumble. Well if that were true I would hear it on both sides, not just the left. So, back to Subaru service again. They had indicated to me a few months ago that because of the documentation to date, they would still honor further repairs with warranty even though my vehicle is now out of warranty. The issue is not resolved, but apparently this is the only way to update my review on this site.

I purchased a new 2016 Subaru Forester SUV. The electronic rear door (hatch) will not open at times. This has been a persistent intermittent since the first week I got the car. At first I was told that I was not doing it right. It should not be that hard to open the rear hatch on a car that a college educated intelligent person cant open it! After some time and the realization that it was nothing that I was doing wrong, I started bringing it in for repairs. After three repair trips to several dealers -still no fix. BEFORE you consider purchasing this car, I suggest that you google this problem. You will find that it is a persistent & common problem with Subaru Forester and that Subaru has not redesigned or fixed this problem. What a drag standing outside my new 30K SUV with hands full of groceries in the rain and being totally unable to open the hatch! (Disconnecting the 12V battery and resetting everything will make the electronic hatch mechanism finally reset itself.)

Subaru is one of those Teflon companies like Apple that seems to have a loyal consumer base without any regard to their conduct. For example, their advertising suggests that they are good corporate citizens but they are one of the very few auto companies with not a single hybrid or electric model. (When they once experimented with a hybrid Impreza, it added precisely one mpg to its fuel efficiency). But what really surprised me is how, at the corporate level, Subaru is extraordinarily unlike the image it projects. After experiencing a significant mechanical problem with just 34,000 miles on my Impreza, I brought the car in for service. The service department tried six repairs, all making the problem worse. When I informed Subaru of America, they offered me two options: a $500 credit toward a new model (the type of incentive routinely offered to new customers), or a return visit for a seventh repair.I asked a supervisor I spoke with in Consumer Affairs, What would you do if this were your car? She refused to respond. I asked why she would not answer and she became angry and told me to call the attorney generals office. (This was someone who trains others in how to interact with consumers). Another Subaru of America representative echoed her invitation and told me not to bother reaching out to anyone else -- that he, a middle manager, was the last word. Even if I was satisfied with the car, the experience with the company was enough to make this Subaru, my third and last.

Ive been into Subaru 5 times for the same problem. Finally they figured out it is a Software Update, but that wont be rolled out for 6-9 months, after the lease is up. I had planned on keeping the car, as I drive for a living, and this was the car I picked up that met my work needs. I am over the mileage by 3,000 and will be much more at end of lease. I want to keep the car but not if it isnt repaired. I have reached out to Subaru and they are researching my options and now wont return phone calls or emails regarding the issue. Our family of 3 each own a Subaru. We are loyal to this brand, but not after what has happened. I believe Ive reached the point now that I need a lawyer to get out of this lease.

I am a loyal Subaru customer. I buy Subarus because they are dependable. My engine gave out on my 3-year-old Subaru and the warranty is not being honored. Getting a hold of someone on a national level has been close to impossible. I wait for 2-45 minutes before I am told the person I need to talk to is out of the office. I am really disappointed because I love what Subaru says they stand for. The fix is 10,000 dollars that I dont have.

Bought car from a Subaru dealership that had very bad dealing with taking care of my vehicle, contacted the dealership. It took about a week to to finally get the car repair, when it was repair I notice I could still smell oil burning, I contacted both Dealership and Subaru of America. Made several complaints but nothing was done about it, I was assured that the problem was fixed and it was done right.I have maintain and service that car, I was told by the dealership and Subaru of America that all was repairs was done correctly and I did notice that the car was losing oil every 3,000 miles but I was told by the dealership that was normal and nothing to worry about. But I was told to maintain the proper oil changes approximate every 3000 miles and since it was a new car and there was free oil change for 2 years I did just that.Recently I learn that it was not normal about the oil leaking and that this engine in this model car. The Company knew of this problem and had tried to hide it from the consumers to keep a better profit for its shareholders, a class action suit took Subaru of America to court and the details was disclose about the engine losing oil and that the company knew and tried to hide it. The court order them to fix it but I am seeing they are not really living up to the deal made to the courts. What they have done is put in place a scam that makes the consumer to pay for repairs to be able to take the test showing that the engine is faulty which cost about 2500 dollars, but if you fix the problem then the test they want to run dealing with the oil consumption will pass cause the leaks is fixed.But that not the end of this nightmare, I also found out the Subaru of America sued the Dealership that I bought the car from for filing out positive report that the customers said how great the service and how please they were with this car when they were not please at all, and the owner of at this dealership, made people to lie about the engine and the car by filing reports. With the bad experiences they had received like me. This dealership close its doors and the records of how many times I was there for service was lost along with how many times I complained.Do you think that when I came back to Subaru of America since I had found a honest mechanic which told me that I needed a engine repair and point all of this problem to me and also told me that this was a common problem with this engine. So the mechanic advise me to return to Subaru dealership and let them know and see how this was going to be handle. I made several call. Got different quotes just to bring it in to be looked at. But finally the dealership of Irvine where most of the repairs and really I am very happy about most of their service but Subaru of America customer people in charge that I was put in contact with has lied to my face over the telephone that there was nothing wrong with these vehicles 2012 to 2016 I think I was told. But later after a few days the person came back with a offer of 1000 dollars off to help in the repairs of this vehicle, which I was told they was doing me a favor. I was also told that my car never had any reports about oil engine leaks by the person I was dealing with to get this matter resolve and I found out that was not the truth. He was telling me cause the Dealership of Irvine underline that their computer show that the right side was repair for a engine problem and the codes were on the papers showing it needed to be repaired again. But the person never shared that with me and the Corporate America knew of the bad dealing of this dealership where I bought this car and why they went out of business and that they had sued them in court and won. This is what big company do. They find ways not to hold up to their responsibility or try to find ways to appease the consumer by either showing they have little concerns and honor, so they give as little as possible to maintain higher profit. I wrote back to the gentleman which I was assigned but also email Subaru of America my concerns and I know they should fix my car for free instead of paying a small portion or the other offer was 1000 dollars off of a purchase of a new car from them. Now dont you find this to be a real big joke and insulting to anyone who has been scam by dealerships selling their product telling you that they maintain the highest standards and guarantee doing business as well as warranty of excellents.Im still waiting. Its been over a week and no reply from the emails I have sent to all parties not even a phone calls. What is sad is the hours and time spent, researching and being frustrated by employees that are told to lie, not to have compassion, and find any possible way to not honor their commitment. I live in Fountain Valley, I was at the dealership on 10/25/19 customer no. **. Now that is if Subaru of America or anyone want to check but I feel what needs to be checked is the class action suit claims what was discovery first and the outcome which was addressed and then find out there is a charge by most dealership for about 137.00 dollars just to check to find out and you cant get the consumption test until the repairs are done, which is about 2500 dollars. And that cost is also at the consumer dime, even if the test shows that it is a problem you are still out this large amount of money, but what even more funny is the Company has extended the warranty of this engine to 8 years but the cost is still on the consumers.

Went to the dealer for the FIRST 30K miles service on my 2010 Forester. The car was purchased new AND has been serviced at the dealer from day 1 according to Subarus recommended schedule. Everything was fine until the dealer told me that both rear struts are leaking and need to be replaced. The estimate is almost $1,000. I point out that I have purchased the extended warranty which has a $100 deductible. I felt that even the $100 was a rip off given the car has only 30K miles. Really? 30K miles and I have to replace both rear struts? The car is mostly used by my wife for city driving. We occasionally carry a couple bikes on a hitch mounted rack or a kayak on the roof rack with a weight of less than 100 lbs, way less than the 150 lbs limit - occasionally, not every day!! They advertise their cars as outdoors vehicles!! I bought this car with the intent to keep it for at least 15 years given that we put only 6K miler per year. My 2001 Toyota Camry runs like as Swiss clock with 120K miles on it. Never done anything to it other than religious maintenance. So I called Subaru USA and complained and they kindly told me I wont have to pay the deductible to the dealer as they would take care of it. No complaints there, nice service. But my question is, should I keep this car past the extended warranty? I dont trust it anymore. My brother-in-law has the same car but 2009 model. With less than 50K miles on it, he had to replace the head gasket. Since his warranty had expired only the previous month, Subaru USA was kind enough to fix it for free. Again, great service!! Otherwise it would have been a $2,000 repair. I lost faith in Subarus reliability. I was thinking to buy the new Outback this year to replace my Camry, but I decided instead I will sell the Forester once the warranty expires and will buy another Toyota, and I will keep my Camry!! Too bad because the new models look really nice. But reliability is the most important factor for me when I purchase a vehicle. Subaru: your reputation is NOT deserved.

68,000 miles on my 2015 Impreza and the transmission is shot. They tell me $ 8,000 to replace. In extreme driving conditions, like Connecticut, you need to change the tranny fluid every 30,000 miles!! Really? I have never done that on any other car. Isnt Subaru the all weather, off road, built to last car? Do your research. The new Subarus are not built well like the previous versions. Stay clear unless you want major headaches. Not only is the bill $8000.00 but its a 3-week wait for the transmission. This is an honest story from a 4 previous Subaru owner. I will not take a chance with a Subaru again!

Read several comments about mice and rats chewing out electrical parts and hoses in the engine bay. Its true, all of it, had a huge problem with rats under the hood in the winter for years and constantly popping the hood for several hours to let the engine cool down after use. Then placing fabric softener sheets all over the engine until the morning. It kind of worked but then I found a spray repellent online that is specific for engine bays and rodent control. Spray on all over the compartment every 6 months and it works like a charm. No more droppings or chewed wires. This is a fairly wide known problem to mechanics. As for oil consumption, I have not seen a problem. The car only has 66,000 miles on it and virtually trouble free, love the car!!! Know head gasket may be a problem for the future.

I do not normally write reviews on vehicles as I understand that with any car..business..dealerships..you are going to have bad experiences and things are going to happen to vehicles. I am by no means a Subaru loyalist or fan. When I purchased my first one I admit I fell for the hype. Being a mountain biker/cyclocross/road biker dude and outdoor kind of a cat, I fell for the whole Subaru/nature blah blah blah...but having been in a Subaru for almost 4 years I started noticing some things about the Outback but thought it was just me. After reading some of the stories here, apparently my imagination was not as wild as I thought it to be so I write this in the event anyone out there in the cyber world falls upon these reviews while researching cars.My first 2012 Outback was the premium with cloth seats. The seats really are bad in these cars..not very comfortable and after some use, they began to settle in per say in a manner that seems to make them feel a little harder/thinner than they were new. Say around 7500 miles for me on that vehicle, the road handling was ok, not great, nothing to inspire one but then again it is an Outback. Do not lean too hard on these cars as they feel flimsy like they are made of cheap sheet metal. The interior plastics really do feel cheap and look cheap. The kicker- driving down the road one day and at 15,000 miles, the check engine light comes on - vehicle shuts down. I pull off the road and get out to check the issue as I smell coolant..radiator fluid is all over the ground. Call road side assistance...they arrive and transport the vehicle to the nearest Subaru dealer in the area. Three hours of sitting in the hot Texas sun, I get to the dealer and await their verdict.I am advised that a rock must have hit my radiator and put a hole in it and dumped the fluid...ok, I am thinking possible. Never had that happen but trying to be fair, I ask them where the hole is. The service manager advises me the hole is about the size of a bb and is on the back side of the radiator about 8 inches up. Now I am getting a little skeptical..a rock about the size of a bb hit the back of my radiator and punched a hole in it. “I want to see the hole” I tell him. So we walk over to the service area and they raise the car on the lift and show me a hole on the backside of the radiator. The hole is a perfect circle, about the size of a BB. So the service manager then tells me that he surmises a rock flew up from the road, hit the frame, ricocheted backwards and hit the radiator - a freak deal as he calls it. To replace radiator he advises me around 800 dollars including labor - no coverage as it was not a manufacture’s defect. So even though this seems really weird to me I tell myself, well, I guess anything is possible and I really have no way to argue or prove otherwise.While I was there I was looking at the limited model and had kind of thought I should have got one of those instead. So I ended up trading the premium in for a 2013 Limited - seemed nicer with the leather and upgraded radio and moon roof, etc. So things I noticed and apparently I am not alone. Interior still looks cheap with a really over all plastic toy feel. I have never achieved any MPG better than 25mpg on either Subaru. The exterior metal feels flimsy and will give with very little pressure applied. I too experienced the object in one tire (staple) and would need 4 new tires at 23000 miles because of wear pattern on tires and AWD system requiring close tolerances to ensure damage not done to the AWD system.At around 29000 miles on the 13, I started noticing when I backed out the driveway and out the vehicle in drive from reverse, I would get a hesitation of a few seconds before the car engaged and moved forward. The paint is cheap and if you sneeze on it right, a flake of paint may fly off (exaggeration) but it really is bad. The leather seats in the 2013 did the same thing as in the 2012. They seemed to compress and get harder over time like they lost their shape. The molding around the seat came loose after about 1000 miles and Subaru never did fix it even after pointing it out on each service of the vehicle. The carpet and floor mats wore out to the point they looked like they belonged in a car with 100,000 miles instead of 30,000. They over all feel of driving the car was well like just driving a car..nothing great or inspiring.So in order to be fair, I never experienced any problems with the radio, blue tooth, or plug-ins for phones, etc. - everything synced up and worked each time. Home link always worked. The vehicle had ample storage space for my bike gear and kept it in a secure place while I was riding. My bike rack fit on the car with the added 2 inch hitch receiver I had installed at U-Haul. The power mirrors always worked and defrosters as well as heated seats. The extra storage in the rear under the floor mat was nice. I never really took to the looks of the Outback. I never experienced the oil issues as others at all. One reason may be I ditched the 2013 with 30,000 miles on it because my gut was telling me when I noticed the stalling issues that something was not right. Even with an extended warranty on the vehicle from my previous dealings with Subaru dealerships, I knew any problem would be a head-ache.I really wanted to like this car and when I bought it like I said I fell for the hype. For the price I paid for a Outback limited, honestly it was a real let down. The Subaru seems to show its age a little pre-mature. Even though the Limited is loaded, the 2013 still felt a little dated compared to other vehicles in the same class and though the MPG was acceptable compared to the Jeep Wrangler I gave up to get in the Subaru brand, it never came close to the promised projected estimates of their commercials and advertised MPG ratings. And for the most part I drove the car like a dude driving a station wagon, cruising around at posted speeds, easing in and out of stops and traffics. The dealership I bought the last one from pretty much blows. They could care less about customer service..never rude to me, never really wanted to help either on any issues. The first one was ok, just too busy with too few employees and you know how that played out. I know there are the Subaru loyalist and I get that. I still am a Jeep Wrangler fan even with all of its reported problems but I love the Wrangler so that makes it a little easier to handle and the last Jeep Wrangler I had, I drove for 5 years and the only issue I had was a dead battery and the black plastic fading which was an easy fix. After all, it sat outside in the parking lot in the Texas Sun...cannot hold that against it too much.So any potential Subaru buyers out there - do your homework and look for unbiased information on the vehicle you are researching like a site that is not dedicated to the brand. I am not going to say I hate the brand...hate is a harsh word and no one twisted my arm to try the brand. I did and because of my experience I am now an educated consumer of the Subaru brand which I will never purchase again.

I bought a 2011 Forester and was generally happy with the car although it consumed a lot of oil. I then bought another Forester, a 2014 which also consumed a quart of oil every 700 miles. First the catalytic converter went at 35000 miles, then the engine imploded at 75000 miles. Then I thought I was saved by the country wide oil consumption lawsuit against Subaru. Nope, not only was I denied the extended coverage to 100,000 miles, but I was told it was not due to oil consumption and consequently not reimbursed for an engine that died prematurely due to excessive oil consumption. Cute commercials, supposedly a green forward thinking company, dont believe it. Subaru produced thousands of faulty pistons and kept using them until they were caught. Subaru of Americas response was flat out denial. I will never buy another Subaru product and I encourage you to do the same. A company that doesnt stand behind their product and presents a fake posture of caring should not be dealt with.

Nearly killed four weeks ago visiting grandchild in Tamworth. 2010 WRX Impreza overheated and steering went outside Ebor NSW. Towed to Armidale. Now sits needing new engine as did not have new front drive belt at 48 months. Subaru mechanic thought was 125,000ks. Only done 100,000!!! Bought from Geoff King Subaru, serviced at Geoff King, believed their experience, who is to blame, not us. Have eight yr old WRX, immaculate, no engine, is cooked and nobody is taking blame!!!

I like the Subaru Legacy because it has a lot of power. The color is look like an elegant color. All I need is in there and all in the navigation especially the most important. But I dont like it looks so old.

On my 2012 Legacy, the check engine”, flashing Brake light and the traction light all come on at odd intervals. The dealer has been able to fix this on a temporary basis by changing plugs, checking the compression, and cleaning the fuel injector system. All of these work for a short time but not permanently. Subaru America refers me back to the dealer that has not been able to solve the problem. Anyone have a similar problem and what was done to correct it?

I paid 32,500 in 07 at 100,000 miles the head gaskets started leaking. Cost me 4,000 to get them fixed. Turns out that this is a common problem with Subaru. Never buying another one.

I was sold on Subaru after spending time in Colorado, Wyoming and Montana and seeing so many Subarus on the road. I traded my LR3 for the Crosstrek. Small, simple, sporty little car. I had been drawn in to the commercials selling love and tradition and warm and fuzzy emotions. I was told at purchase that the powertrain/drivetrain was lifetime. Besides the incredibly loud road noise and lightweight size of the vehicle it got great gas mileage. It was easy to zip around town and fit in any parking space. The look was sporty and cute. At 58000 miles both rear wheels had bearings go out, the alternator had to be replaced, the battery had to be replaced and I had just put new set of nice tires on it. Contacting dealer I purchased from I was told all under warranty except for battery. Upon taking to Subaru, told nothing under warranty. When purchased I was told this car would hold its value like a Jeep. I traded it yesterday and I owed 18577 on payoff and multiple dealers valued at 11,000. This was the most costly vehicle I ever owned and the most stressful. You do not want to drive near large pickup trucks or 18 wheelers. I was suckered in like a Hallmark card on a cold winter day.

My daughter bought a Subaru used from a Subaru dealer in Traverse City, Michigan. It has 66,000 miles on it and motor went out and they wont repair it. I will not buy one of your vehicles with the way they have treated her.

Have experienced two very scary and unexplainable loss of traction incidents at highway speeds. Initially thought black ice or severe wind gusts but traffic around me seemed fine. Felt like an unusually protracted hydroplaning incident.

Bought a 2015 Subaru Outback 3.6 on Jan 2015. Never had a car like this before. To think that they supposed to be reliable. On its 30 month or about 40k miles the engine went dead, on a warm morning weather. Attempted to jump start but to no avail. Road service responded and attempted to jump start but unsuccessful. Finally towed to Bill KOLB SUBARU, ORANGEBURG, NY. BATTERY AND MASTER FUSED CHANGED. Gregg of service dept said, maybe an interior light was left on. But could not be, once alarm was pressed it shuts everything off. Charge - $524 - 180 for battery and 300 for labor for finding the problem - a blown master fuse. Were supposed to be computerized now but it took them 3 hrs to diagnose the problem. Im very very disappointed with Subaru. Thinking of trading it off before it act out again in peculiar situation with my entire family on it.

I heard a wind sound at speeds of 120 km/hr or more and fine dust between the doors and car body and I went to the service center. The service center told me it`s normal, that all Subaru XV model 2012 have the same issue after we tried another car.

I bought my car new from Schumacher of Delray, The purchase experience was the best I ever had, however I now have the car approximately 5 months and the radio head unit went bad. The safety features of the car were inoperative, and the gas gauge didn’t work. I took the car in immediately and they took it and loaned me a Forester. It is now 8 days and counting and I still don’t have my car back. I was planning to go out of state but they told me I couldn’t take the car out of state. We had to cancel our trip. I called Subaru of America, they told me they would get back to me and to date haven’t. This is my fifth and last Subaru.

Id like to share with you my experience with newly purchased Subaru Legacy 2015 (Basic Edition). I purchased this car a month before my lease was coming to an end. I knew I was going to go for a basic trim package, and I ended up doing so without actually seeing it for couple of several reasons. First, dealerships simply DID NOT have basic trims in the showrooms around my area. I trusted the company to deliver something that any other normal automotive company would do. Like Toyota or Honda. For the price I pay... you know what I mean. I did assume that basic trim would be more modest but did not anticipate that it will be borderline dysfunctional. So, after couple of days of driving, I noticed that my little daughter shoveling some dirt into suspicious hole in the trim (see pic attached). At first I thought it is misalignment. Then I thought, it must be bad molding that shrunk during manufacturing. Until I saw identical issue on the other side. This discovery made me question other parts of the car, so I did some QC around and found another issue with the rear window defroster (see pics attached). These two issues quickly got complimented with another annoying feature of the Subaru Bluetooth, where there is absolutely NO WAY to inset a pause sign between the numbers (comma or P, depending on phone model - I tried both), which prevents me from using most of my numbers to overseas, or calling to a corporate numbers with extensions. Not so much for a safety and hands-free dialing. This time Subaru designers also decided not to bother with ability to edit the number - it can be either manually dialed in or loaded from the phone.I decided to pay a visit to Willowdale Subaru Service Center, where I bought my Subaru from. Two polite gentlemen assisted me in my quest. They quickly resolved my concerns with the defrosting system. Apparently, it is a design feature. In my honest opinion, decision to spare for a client additional luxury of clear rear view and leaving minimum needed to pass under bar of safety regulation specs is not the best strategy for a company that wants to earn loyalty in tough competitive market. As for the gasket, shop foreman ** took me to another basic trim Subaru Legacy 2015 and showed me same trim feature there. I guess, the intent was to convince me that it is perfectly normal to have it.Luckily for me, I just happened to find another Subaru Legacy (2014 year) in the showroom that had exactly same trim design - that car actually had a gasket or caulking that tightly closed the gap, and by that logically protecting the inside of whatever is inside the threshold frame from the weather elements (Canada has very salty roads during winter time). Same sort of protection (plastic flap that capped the trim from inside to prevent outdoor dirt to get under the threshold) was on the front side. My 2015 did not have this either. Just white plastic abruptly ends leaving a finger-sized gap. Foreman ** promised that he will inquire on availability of the gasket with Subaru manufacturer. I will wait for 1 week to get the answer. Frankly, as snow hit us already, I would expect gasket to be installed by then. We will see. As for the Bluetooth - Subaru did not have a plausible explanation.

The safety features and its so fun to drive! I really liked how it handled and reasonably priced. They have several models to choose from, but I am partial to the Crosstrek Sport, it has all of the things I am looking for and then some!

Subaru Outback Impreza 2013 - Around seven months ago, I heard a scraping sound coming from the right side of my car as I was driving. When I pulled over, I noticed the front of the side bumper was dragging against the ground. Completely horrified, I had my passenger lift it from inside and hold it in place until we could get to her place where we taped it (to avoid further damage) until I could get it to the dealer. At the dealership, they sent me to Parts, and told me that this would need to be filed under a collision repair, and that the part they needed to order and paint would either be $600 out of pocket or a collision incident through my insurance. As it is a leased car (and did NOT interact in any way with any sort of collision), I was hesitant to pay out of pocket, but decided that was the best move. Until....A week ago, I was driving with family in town. When we got to our destination, and after a few trips back and forth from the car, to unload our possessions, did we notice that the frame around the light in the front of the car, a grey frame that must be no more than 14 by 10 had completely fallen off and was nowhere to be found. We checked the other side and saw that its light frame was still there. Same side as the side bumper incident but of course, nowhere near the part that had previously become loose.(Frankly, Im not sure how the side bumper was ever secure, because if you take a look at whats against the vehicle frame behind where its supposed to be, there are a series of small plastic knobs that seem too flimsy to carry such weight. In fact, we really thought we might be able to get the bumper back on seven months ago because it seemed that easy and there was no damage to the bumper, aside from some scraping it had endured against the road. A few of those knobs were bent and broken, from the inside, so I really thought that when I took it in, they would see this was an internal issue.)Alas, thats not what happened. And like I said, I offered to pay the $600 when the part came in. It took several months to get that call and at the time I did not have the money to pay, so I put it off. Then, this past week, when the light frame mysteriously popped off the car, I called the service manager at Subaru and was greeted with a very rude response. He did not understand how this could happen, as, Parts just dont come off cars. Well, sir, they do. And they have. And I cant be the only one!He questioned if someone had popped it off and taken it. I laughed. When? While Im in the grocery store? At night at the foot of my driveway? I live in a house, in a quiet neighborhood. And that part was still there before we took off on our trip. No. This likely happened while we were on the road. The real question is: Should a pot hole in the road or a rock or anything on the surface of what were driving on be the reason why a part just pops off? Probably not.With that said, please respond if you have had ANY issues with your Subaru where parts suddenly pop off, especially on the exterior of the car. Light panels, frames, bumpers. I didnt even know it was possible for this light frame to pop off like that. I was questioned repeatedly as to if there is any damage around it, and though I kept telling the same story, I was asked if there was any kind of an accident. There wasnt. And when I take it in to the dealer, they will notice that. I understand where they are coming from. But, Id also like to come in armed with evidence that this CAN happen and DOES happen to other Subaru drivers.I am a two-time Subaru driver. The first vehicle was a leased 2011 Outback Sport, same make and model, and I drove it across the country twice. Zero problems. Ive had this vehicle for under a year, and Im already dealing with parts falling off. Once again, please respond if you have had any similar experiences. It will make a better case. I appreciate it!

My car, a 2010 Subaru Legacy 2.5i, has stalled for no reason at stop lights, accelerating around 45 mph, and also slowing down to get to a stop light. All of these stalling have happened a few months after the ECM upgrade was done to decrease winter emissions it was a nationwide recall for the engine model 2.5 naturally aspirated. Each one of these times, the engine sputters and shakes the car and then stalls completely. Im completely motionless for a while. I restart the car multiple times and it just shuts off. This happened to me all three times but the last 2 times happened where I lost the engine and temporarily, electric! I had no brakes, and no power steering.The first time it happened, I almost rolled back into traffic but I kept turning the ignition and I got the power back on long enough to push in the e-brake. The most recent time this happened, I blocked up the right turning lane onto a moderately heavy traveled road. I tried to restart the car 6 times and it would turn on and quickly stall. The first time though, I was able to move the car to the right lane instead of in the middle lane while it shook the whole time.They have been absolutely no help to me other than telling me 2 of the 3 times it has been the cam sensor and they will replace it, which obviously isnt fixing a ** thing. The one time it wasnt, the came sensor was when they stated that they found no problem at all. They claimed to have driven it 140 miles and no problem. The very next morning I drive to work and on my way back from work, it stalls for the 3rd time. From Subaru to my house and to work is 8 miles, going back home is about 3.My problem is, the one time they were not able to find a problem, they drove a car for 140 miles without any problems but 11 miles later it happens after the dealer had possession for it for 8 days. I know I dont qualify for the lemon law, but Im trying to think What the ** can I do, the law is not really on my side because Subaru will not buy the car back from me no matter how many repeated problems it has. If anyone has or knows anyone that has a problem like this, please re-post on this forum. Im wondering if this is just me or if there are other people dealing with the same thing. If so, I am looking to combine forces. Because I have no faith in this car and that it cant keep me safe at anytime or anyplace on the road.

I genuinely like the idea of warranties but have always found they cover next to nothing. As a woman with little mechanical background, warranties offer the false promise of safety and help where none is likely to be found.

I purchased a new 2011 Subaru Outback 3.6 R Limited and have been very happy with it. I am religious about bringing it to the service department at the dealership I bought it from for the recommended service maintenance. I brought it in today for the recommended 48,750 mile service (the car has 48,783 miles on it), I had a nail in my front passengers side tire, and both headlights stopped working this past week. The service department called me back shortly after I had dropped it off to let me know the oil change and headlights were fixed. For the nail in the tire however, the only thing they could do was sell me four new tires, which, with installation, would cost $780.00. Apparently, the nail was too close to the tire wall, so according to Subaru policy, they are unable to patch the tire and because the tire has been discontinued, I would have to buy four new tires, not just one. I stated the car is only a 2011, so I was surprised the tire was already discontinued. The service rep responded they have 2013 vehicles with tires that are already discontinued. I am disappointed Subaru chooses to use tires that are so easily discontinued and the only solution they can offer when one tire is no longer usable is to buy four new ones.

Last week I took my 2012 Subaru Forester in to the local dealership repair shop for my 90,000 mile service, annual state inspection, and to find out what the noise was that I had started hearing from the engine compartment. I was told by my customer rep that there was a problem with the lower end of the engine so no point in doing the 90,000 mile maintenance since the small engine block would need to be replaced. He advised I could either spend about $5000 for the repair as the 60,000 mile warranty had expired, or trade my vehicle in towards the purchase of another. He did not mention that my vehicle actually had an extended warranty of 8 years or 100,000 miles, but did tell me that 90,000 miles is pretty low for an engine to go bad and suggested I contact Subaru customer service to see if they could offer me any help. After following this suggestion, I went online to see if there were any other complaints about these Subaru engines and discovered a class action suit had recently been settled with Subaru about excessive oil consumption causing the engines to fail, resulting in replacement of the short block. Hey, sounds like my problem! Today Subaru of Americas customer service rep called me back to say that they would pay $3500 toward my expected $4800 cost to replace the engine block. I told them I wanted them to pay for the entire cost since it appeared my problem was caused by the excessive oil usage. They asked if I had the oil consumption test done. No, I had not - I did not know I needed to have one done because I didnt know I had an oil consumption problem. There is no indicator light in my vehicle that tells me the oil is low and we always took the car in to the dealers repair shop for scheduled maintenance and oil changes. So I asked if I could have one done now. Nope, cant do it - car is not safe to drive the 1200 miles needed to do the test because the engine is that bad already. So, catch 22 - cant do the test because the car is not safe to drive, and they wont approve full cost of repair unless an oil test is done! But, by the way, the repair shop at the dealer did pass my state inspection. So is it safe to drive or not? All I want is for Subaru to cover the full cost, not just partial. Its pretty obvious the early engine failure is a result of a problem with their engine since I the scheduled maintenance on the vehicle done. Theyre already willing to pay $3500 - whats another $1300 to make a customer happy? I will never buy another Subaru and recommend no one else do either if this is how they treat their customers.

Just bought a 2013 Outback and with driving it less that 1000 miles, the seat padding is gone and Im sitting on the corners of the seat frame. There is no padding there at all and it is basically undrivable. I find it hard to believe that others are not having the same issues. Just bought a car that I dont want to drive. No love here. The car seats suck on this car...do not buy!

I bought my 2013 Outback new and Ive had nothing but issues... Two stereos replaced, drivers seat heater comes on randomly, cant charge my phone on the USB, lifters make noise and always have to add oil between service requirements. Ive had it to three different dealers, and found one trying to help get to the bottom of this electrical problem and corporate will not advise them what to do. Corporate tells me just have them send me an email and she never answers them back!

After contacting Subaru corporate I was given a couple of probable causes for the doink sound.The local dealership was also instructed to call me with a fix for this problem. It turns out that the navigation system has a setting that alerts you with the doink sound, if there is an accident or a traffic problem near you.The alert functions whether you have the navigation system on or not.The setting can be disabled by changing the alarm parameters in the navigation system.

We purchased a new Subaru Outback in January, 2015. Since we have two other vehicles with excellent GPS systems, we were anxious to order the GPS package. From day one, the GPS system was difficult to use and had serious problems using voice recognition. We have taken it into the dealership numerous times and the problem was not rectified. Today, the auto was returned to us after being in the dealership for a week. The service manager admitted that the system is flawed. He actually took the car home a couple of times and experienced the problems. The service manager contacted the factory representatives and they admitted the problems with the system could not be repaired. We are stuck with a new car with a sub-standard GPS system.