Bought an early model Crosstrek. Liked the car at first, but it went thru a quart of oil every 1800 miles or so. Subaru says this is normal for a boxer engine? Felt like a 16-yr old carrying oil around with me. Ive had other Subarus & VW bugs with boxer engines that did not do this. It also ate tires, despite alignments and you have to buy 4 tires at a time with AWD. Usually the right rear wore excessively. So 2 years later, I go to trade it in on a Forrester (hopefully with better luck) and the dealer wouldnt even look at Subarus Guaranteed Trade-In. What a joke that is. Bought a Toyota.

My 2016 Subaru Foresters CVT transmission failed catastrophically at 42,000 miles with no prior warning. Vehicle would not move and made grinding sounds. Had it towed to the dealer and was told it is still under warranty. I asked about the failure and was told by the service techs that they had never heard or had a problem with the transmissions before. When I told them that Subaru has had numerous problems with the CVT over the years I was told that I did not know what I was talking about and that they never had a problem. I had researched the CVT problems quite a bit beforehand and was upset by the way I was treated. I now have a vehicle that I no longer trust and a dealer that will not ever get my business again.

Contacted Subaru about a recall on my dashboard because I lost the recall card. They told me that that recall was over in June around the end of the month. I call on July 15th. I told them that there was no date on the card that noted when the recall was done. The representative was very nice but they still would not replace it. I feel they are responsible because they used fabric that melts in the sun. I feel that Subaru quality has gone downhill in their cars. BUYER BEWARE!!! Oh, but they did send me a $300.00 COUPON IF I DO WANT TO REPLACE IT. Thanks but no thanks. The estimate was $780.21 to replace it. Plus a lot of their cars have a head gasket problem.

In 2012, I was attempting to park in a space with my foot on brake when I heard a roaring noise from engine and car sped up a incline and hit a tree smashing front. It then careened backwards hitting another car and continued in a backwards drive hitting another car and then smashed into a brick wall and stopped. Police were amazed I was alive. Brought up case with Subaru who denied claim. Just discovered another owner in your comment who had same experience as I did. I am reopening this matter with Subaru.

I was disappointed to learn that Subaru would not cover the cost of replacing the engine in my car that is burning excessive oil. It currently has about 69,770 miles on it, but the oil burning started around 40,000 miles back in 2018. It was still under warranty when this problem started but it didn’t fail the oil consumption test, and we had a baby so my wife wasn’t driving it much. Then we had another, so the car was only driven some weekends, especially with the pandemic there weren’t many places to go. Fast forward to now, the past year and a half the problem is getting worse because I started driving it daily. I found out some engines have an extended warranty because this is a very common problem with Subarus, but since my car isn’t a manual it’s not covered. I called them a couple weeks ago, and after not calling me back when they said they would or emailing me I called again and and found out they agreed to pay $5,000.Who agrees to pay more than half unless they admit their engines don’t hold up? The customer advocacy manager who called me (she must be the CEO of Subaru because she doesn’t have a manager above her) just went around in circles with me while refusing to acknowledge that this was a problem in 2018. She didn’t say I was a liar but pretty much she said it didn’t fail the test then so just because the oil light came on and there was no oil doesn’t mean it was burning.. O.. Ok? Even though the problem started 20,000 miles before the warranty was up it doesn’t matter. Subaru did offer to pay more than half of the $8000 engine replacement, but even $3,000 is a struggle for us being on one income, with only this one car. Even 70,000 miles is way too low of mileage to have this kind of problem.It seems this problem is very common and this is all very disappointing. Even being on hold with them you hear recordings boasting about “the Subaru family” and how much they care. Well I must be the black sheep of the family. We loved our 2010 forester and traded it in in 2015 for This one. We still thought we would get a new one after this one but if we have to pay for a new engine 10,000 miles past the warranty because of a common problem like burning oil that started during the warranty period (there’s cars 20 years old that don’t have this problem) then no thanks.We will not buy another Subaru again, not so much because of the problems, because hey problems happen, but we will not buy one because they are not willing to stand 100% behind their products (only 62.5% apparently). The car was burning oil at 39,000 miles and they admit that but it wasn’t burning enough to fail the test. Now it’s burning 23oz every 1200 miles. For a 2015 with 70,000 miles. I know, ridiculous. So anyways it’s a little more sentimental for us since we loved the car, but if owning a Subaru means needing a new engine at 70,000 miles then we will buy a different brand, and I recommend you do the same.

I bought my car new from Schumacher of Delray, The purchase experience was the best I ever had, however I now have the car approximately 5 months and the radio head unit went bad. The safety features of the car were inoperative, and the gas gauge didn’t work. I took the car in immediately and they took it and loaned me a Forester. It is now 8 days and counting and I still don’t have my car back. I was planning to go out of state but they told me I couldn’t take the car out of state. We had to cancel our trip. I called Subaru of America, they told me they would get back to me and to date haven’t. This is my fifth and last Subaru.

I purchased a Subaru Impreza for my wife on April 24th, 2013 with an agreement that they will order seat covers since the model did not have leather seats and we have 2 small dogs. They give us a certificate acknowledging it. After several visits to the dealership (Subaru of North Broward in Plantation, FL), we realized they had no intention of honoring the deal. When we received a survey questionnaire, we answered explaining what had occurred and provided a copy of the voucher issued by the dealer.On June 1st, received a call from Subaru of America. Mr. David ** who assured me that he will take care. We came to realized that Subaru does not make seat covers for the Impreza 2013. So he asked me to purchase a set and send him the invoice. When I call to speak with him, he had been promoted so Molly ** took over and she explained that the notes that David ** left said that was only for invoices from Subaru dealers. Well, they dont sell them. Im very happy with the car but the customer service is very poor. Going for a new car should be a reason to rejoice not regret and thats exactly how we feel. Bye bye, $387.95.

I purchased a 2009 Outback 2.5XT manual transmission new. For the first 60,000 miles it was flawless. Shortly after the 60,000 mile service, the check engine light came on and the dealer said the rings in the #4 cylinder were stuck. The engine was removed and repaired. Approximately 3000 miles later the incident repeated itself. Once again the engine was removed and this time all of the rings were replaced (at my suggestion) and the valves ground. Shortly after that one of the air tube valves failed. Then a few thousand miles later both the NOX and oxygen sensors failed. Then at 73,000 miles the engine started knocking but no check engine light. At the bottom of the pan directly under the oil pump intake there is a large dent but no scratches or any sign of impact. The dealer says that the restricted oil flow resulting from the dent caused the connecting rod bearings to fail. I am a 78 year old engineering executive in Southern California. 90% of my driving is on the freeway, no off road, no dirt roads. I cannot believe a modern car can have these kinds of problems. This is my first experience with Subaru. Subaru paid for the first 2 overhauls but I have paid for the other repairs and am expected to pay for a new short block replacement.

We bought a brand new 2012 Subaru Forester. We took a trip from Georgia to upstate NY. The car was burning oil. For the next couple of years, we kept telling the service dept. that our car was burning oil. They kept assuring us it was not a problem. After checking the internet, we found out it was a real problem. We demanded that something needed to be done. They did a oil consumption test. Saturday they agreed that it was excessive and we would be getting a new engine. Why does it take the service departments so long to take action? Now my concern now is what happens to the resale value of my car?

The car is very reliable and I have owned it for 6 years. I for the typical maintenance on the car and have had no additional problems. It drives very well and handles the snow well. After owning a car with cloth seats, I would consider leather. While the cloth cleans up well, its just not practical with kids and dogs. Its an older model and did not come with Bluetooth. It would be a nice benefit to have it. But price was a strong factor when choosing this car and it was affordable in comparison to competitors. I have a huge sunroof which I love. I love the large trunk space in my Forester and how the seats fold down flat in the back.

I have a 2008 Subaru Outback and my visors keep breaking. I have already replaced one visor which needs to be replaced again in less than two years. And now my driver side visor is broken as well. These visors create a driving hazard and should be recalled. The visors are poorly made and keep breaking. The visors break and drop down at inopportune times, such as while driving, posing a safety hazard. To add insult to injury, the replacement costs are over $100.00 each, more if you happen to wreck. These visors create a driving hazard and should be recalled.

I bought a brand new Subaru Outback 25i limited in 2011. Ive had regular oil changes and followed the maintenance schedule religiously. I had 55,000 miles on the car. I wasnt super pleased with the interior because I have dogs and though Subaru claims to be dog friendly, their thin plastic fabric below the windows rips very.... Ok.. I thought kind of cheap but I put up with it... Then, three weeks ago, my check engine light went on.... I called the dealer who told me not to panic, that it was probably nothing but to get it in. I got it in the next day (the light had gone off by then but I brought it in anyway). Turns out there was no oil in the engine and the brakes had rusted. They told me I neglected the cars maintenance. My neighbor has the identical car and the exact same thing happened to her but hers was still under warranty. They rebuilt her engine. They claimed mine was neglect. They would not help me. I dumped the car. Took a major hit because of the issues but I no longer trusted it. Ill never buy another Subaru or recommend them to others.

We bought two Subaru Outbacks in January of 2012, and they both had windshields that cracked in the same place under the same conditions about four months apart. It was a cold day and while sitting there warming up the car, there was a pop and a crack from left to right about five inches up a long crack appeared. The first time the dealer claimed that there was a rock hit when he ran a ballpoint pen across the crack and found a pit, which I knew wasnt there before he dug his pen across the glass. This second time, I made sure that there was no pit along the glass before I brought it to the dealer, but he insisted hed be able to check it with a pen. I watched as he dug the ballpoint across the crack until he found a microscopic spot where I saw him pop out a minuscule piece of glass and claimed it was a rock hit and therefore not covered under warranty again. Anytime glass cracks, you cannot conclusively say that the crack will stay intact without finding a microscopic pit or weakness where the glass expels itself. This is a scam. We have seen other Outbacks on the road with the same crack. We even pulled one over and asked the owner, and she said the same thing happened to her windshield. This needs to be investigated.

My car is a 2008, I bought it in November 2007. I have never had a problem with this vehicle and it has never left me on the side of the road. When I buy a new car, it will definitely be a Subaru.

Sabotage. That’s what Subaru and all the other auto makers have done to create the interference engine failure. And who pays? Mostly 2nd and 3rd owners. Poor people pay. It is pure SABOTAGE. We bought our first 2002 Subaru. A nightmare. Timing belt went out within a year at 140kmiles. Total cost.... $2900. Plus cv axels and clutch $600. Now the under carriage frame is rusted to the point of unsafe. Go to H all capitalist pig auto makers who purposed failure at our expense.

To say I have had a bad experience is an understatement. Week one, battery dies leaving me unable to open the rear hatch to access my dog crates. Month 2, my AC dies (in the summer... I live in Texas). Battery continuously dies, replaced multiple times. Advised that battery drain has been addressed, pure lies. Tailgate latch breaks (remember dog crates mentioned before?) 17 months, Transmission goes out- even though multiple sources prove that the 2019 has multiple tranny issues, dealership tried for 2 weeks to make me pay for the entire new transmission. These are just a few of the issues Ive had. ***Not a dog friendly car!!!

I shopped for a year looking for the right SUV. My troubles with Subaru began with a Grand Junction Colorado dealer who would not deal with me unless I put down a $500.00 deposit. I moved on and bought a car through a local Chevy dealer who ordered from Heuberger in Colorado Springs. The Dealer put my husbands name on the paperwork when he never dealt with my husband but with me and when I called Subaru to change this, they said they could not so all my Subaru ID is under my husbands name (irritating). Next my under 1000 miles Forester lost the wheel well trim, the rest of the first year and three trips to various Subaru dealers the cruise control would not work because the check engine light was on. Finally the Salt Lake City Subaru informed me it was a computer program that only the regional representative has to reset this and maybe in the next 6 months he would get my way. Meanwhile the wheel well trim fell off again. Next thing, a rock flew up and hit the window which is not a new cars fault but it cracked all the way through and it was a $600.00 window! Finally a year and a half after owning the new car, I got the check engine fixed so I could use the cruise control. Very unhappy that the lights in the Forester do not turn off when you turn the car off. Many a night I would have to go out to the car to turn overhead lights off that someone had turned on in the back. I havent had to do that for 4 or 5 cars ago. The car is so noisy in the interior that the Bluetooth did not work. The phone sync is basically worthless since no one can hear you. The battery went out the second year I owned the car at basically 30,000.00 miles. I think the final thing that put me over the top was that the seats all started to crack on the sides where you sit and it folds a little. I dont know how to fix this except to stand while you are driving? I called Subaru one time because it was midnight and the vehicle steering wheel was locked. I remember my Ford once did that and there was a way to jerk the wheel, etc., etc. and it would unlock. I called for some directions and the Subaru roadside assistant had no information and the only thing she could do was call a tow truck from the closest Subaru dealer (200 miles away). By the way it was 20 below outside. I called the local Chevy dealer and he helped. From the time I first contacted Subaru to the time I got rid of this car, there is not a positive experience. Thus the name for Subaru is Super** or **rue and I will never waste my money again. It cost me to get rid of this piece of **. I am definitely not feeling the love!

My wife told me our 2010 Outback was making strange noise coming from the engine and took it on a road trip to visit her mom and called to tell me that it got terrible gas mpg and that there were lights on the dash flashing--brake, cruise, and traction control lights. The code that was brought up was P0026 which is for a valve stuck. I took it to Puyallup Subaru, and they told me its because of low oil and that brand-new Subarus use a quart of oil every thousand miles. I check the oil before my wife left on her trip, and the oil level was fine. They cleared the computer, change the oil, and sent me down the road. I contacted a different dealer, and they are no way, very unhappy!

I have a 2011 Forester. Runs fine. Have had to replace the drivers side visor. Now the passenger one fell off. I usually dont even have a front seat passenger so it cant be from overuse. When the drivers side was replaced (has to be the anchor and the visor, its a whole unit $80!!!) I found that the anchor is only a plastic sleeve. Poor idea, poor workmanship.

Needed CVT transmission at 125,000 miles - Subaru headquarters offered $1000.00 as loyalty towards the purchase of brand new Subaru! Was quoted $7500.00 at dealership for new CVT transmission on a 5 year old car! Had a used CVT transmission installed and broke down after 2 weeks driving on highway at 65 mph and car bucked and lost speed - very scary but luckily no one was behind me so I could get off the highway. Now at the transmission mechanic getting diagnosed but now I am afraid to drive it due to the sudden loss of power. This is a major safety issue.

Extremely disappointed. I purchased a 2010 Subaru Forester from Bloomington in October of 2020 for nearly $9,000. 9 months later it broke down on the road and requires an engine replacement. I spoke with the manager and was told Sometimes used cars break down. Theres nothing we can do. I emailed Subaru directly and received no reply. There are no laws to protect consumers from faulty used vehicles, but good customer service, I think, dictates a $9k vehicle should last more than 9 months. I will not be going back to Bloomington Subaru nor will I ever purchase a Subaru of any kind.

The ECO system on my 2015 Legacy isnt working properly. I have been to their shop several times and phoned several other times. Have received 5 different explanation how it works and none matched the handbook. Finally a man spoke with me, the foremen I think, he told me they could not fix it and could not or would not replace it. I BOUGHT THE CAR IN Oct 2014. EVEN NOW I only have just over 14000 miles on it. This has been going on since the first week of May. I know it has nothing to do with the drivability of the vehicle but its on there and I paid for it so it should work. I received no paperwork as they only drove it and turned the system on an off

Subarus Mr. Shiro Ohta, Chairman, President and CEO of Subaru Canada, disappoints and his public relations personnel fall short in customer relations. In October 2014, I purchased a 2015 Subaru Outback. If the automotive review reports are accurate, I should enjoy a few years of worry-free driving. Notwithstanding that possibility, I have already decided that I will never buy another Subaru product. My decision has nothing to do with the product but with the purchase experience and the failure of Subaru Canada to address what I believe is a legitimate concern.When I ordered the Subaru car I was informed to expect delivery by the end of December. At the time, I advised the sales person that I had a pre-planned trip in mid-January and that I required a vehicle for that date. I was assured that would not be a problem. Sometime during the latter part of November I contacted the dealership to inquire on the status of the vehicle and was informed that equipment supply issues could delay delivery, pushing the arrival of the car to mid-January. I proceeded to adjust travel plans by cancelling half the trip. By mid-January, I was now informed that a January delivery was unlikely with a new estimated date around the third week in Feb. Finding myself in the position of having to rent a car, I informed the dealership that I would be back home for the last week in February. On the third day away from home, I received an email indicating the vehicle had arrived.While the dealership did what they could and have no control over the timeline connected to vehicle production, Subaru Canada could offer nothing more than to say, after the fact, that it was normal to wait 4-5 months for a car, when the dealership indicated a 2-3 month time frame. Misinformation from my perspective. Subaru has been enjoying a tremendous growth in vehicle sales and perhaps their production capabilities cannot handle the demand. Thats understandable. What is not understandable, particularly in consideration of their increased profits, is how they could simply dismiss my concern regarding the extra costs I had to incur for the ongoing changes in delivery dates by offering a take it or leave it apology. When they could have offered to pay all or a portion of the car rental or maybe offer another year on the warranty or anything to retain customer satisfaction, they opted to offer nothing tangible. As an aside, I once saw a sign hanging from the ceiling in the garage area of a car dealership which referred to the golden rule. Rule #1. The customer is always right. Rule #2. If the customer is wrong, read rule #1.In spite of two letters, with one being a registered letter to Mr. Shiro Ohta, my communications have received only a dismissive response from someone referred to as a Specialist, Social Media Communications & Customer Experience. I have purchased many new vehicles over the years from several different manufacturers. The professional excellence associated with the purchase experience is no less important than the product itself. The Subaru brand has not lived up to my expectations in customer relations and for that reason I just purchased my first and last Subaru product.

Just bought a 2014 Subaru Outback. The seats are breaking down, the cushion is compressing and the leather is puckering. I was told they are all doing that and it is not covered by warranty. Seriously! A $40,000 and the seat looks like crap with less than 1000 miles? I have 5 friends who have 2013 Outbacks and the seats look brand new. Also, is anyone having their seat warmers turn off? I was told they turn off once they get to a certain temperature but this is not stated in the manual and this does not happen on the 2013 models. Could not get an answer as to if this were a new 2014 feature. Basically left the dealership feeling like I just need to suck it up and live with puckering seats. Would love to hear if anyone else is having this issue. We all need to rise up and revolt! Maybe then Subaru will fix what obviously is poorer quality seats from 2013.

My 2011 Forester failed a recent oil consumption check. I had it done because the warranty expires in May 2016 and my daughter had the same problem with her 2012 Forester that was warrantied by Subaru. I hope to have mine warrantied also. In my case though, the dealer has warned that I may be liable for all expenses since the interval between oil changes exceeded recommended milage. Reading Subaru message boards leads me here to Consumer Affairs to learn if mine and my daughters is not an isolated incident. I think not.

We have a 2009 Suburu Forester with 8,790 miles on it. We drive relatively little compared to many families, and have taken excellent care of the car, meeting all of the required inspections. Last Sunday (Oct. 31st) ,as I backed out of a shopping mall parking place and started down the aisle toward the exit, the car gave a sudden sharp, powerful acceleration, as if the accelerator was pushed down hard. It lasted only a couple of seconds, and did not cause a problem. It did not reoccur the next day. However, on Tuesday (Nov. 1st), it happened again, this time causing a small accident. My wife pulled out of a parking lot on to a small side street, immediately making a left turn toward the main thoroughfare. The car gave the same sudden, sharp acceleration as she was making the turn and, as a consequence, the right front tire slammed into the curb on the far side of the side street, before she could brake, slashing the front tire. Although only one tire was involved, we had to buy 4 new tires (at a cost of $616).We are making two requests: 1. Reimbursement of the cost of the new tires 2. Investigation of this potentially dangerous condition to be sure that it doesnt happen to others.

I just bought a brand new Subaru XV in Turkey and on the way home check engine light came on and took it to several service stations over the last month but no luck so far. I requested them to replace the car but Subaru Turkey is worse than second hand car dealers... I called Subaru Japan but have not heard back from them either... Vehicle VIN: JF1GP3LC5EG204801, Vehicle Manufacturer: Subaru, Fault codes: P000A,P000B and P000C. I will never buy a Subaru again...

Hi this is Subhkarmanjit **. I’m from Barrie Ontario. I bought Subaru Impreza WRX 2015 pre-owned certified hardly 4-5 months ago. I maintained my car properly did services on time. I got it on 95,000 kms and driven it all way to Vancouver hardly 4400 km one way. I heard some weird noises. I checked everything. I thought it was just driving it too much then after everything was ok I kept driving it until I driven back from Vancouver again 4400 kms all the way to Barrie Ontario then it’s also my daily drive car and I work in Brampton so I drive it from there to Barrie daily. Like 2 months ago I started having issues with my car. The engine lights started showing up and then my car started smelling like something like burning rubber and out of nowhere. And the rpm was like going up and I felt like clutch was slipping on 100 kph and high rpms and my gears were little stiff. It’s not like that I never driven standard car before. I know how to drive standard. This is my third Subaru. I had 2001 Subaru Legacy before twin turbo then 2004 WRX and this is my 4th manual car. I sold my Jeep and got this WRX. I have this extended warranty from Subaru dealership when I bought my car for almost $3400 and I took it to dealership as I was told everything is covered in warranty so I went there. They diagnosed my car and after an hour service department told me it was just faulty o2 sensor and my clutch was started roasting and gears were stiff. When I asked them will they fix everything they said no they can’t fix o2 sensor until it completely dead and clutch is not covered as bumper to bumper warranty or my full warranty says everything is covered and they did nothing. They just erased my all the faulty lights and charged me $121 for just looking at car and I had to pay ask them to fix my clutch in few days because they asked me to pay either for parts or labor and they told me they will give me appointment for another day so I can come and show my car again and get estimates. I waited. They never contacted me or called me. Then on 3/12/2018 I was on highway 400 at midnight around 12 am. I was coming from Toronto back to Barrie when I was changing my lane from right to left suddenly there was big blast under hood and my whole motor was blown and it was big black smoke on whole highway. I couldn’t see anything and also smoke was inside car. I was on 100 kph and suddenly motor started making weird noises. I was so scared and was alone. I pulled it over to side and opened my hood. Saw big crack in engine near the alternator and everything was hanging even belts pulleys and was big crack in motor and oil spills coolant everywhere. I called my brother and other friends because I inhaled smoke and then my car was broke and I was alone. I called tow guy had to pay him $200 to tow it back. Next day I Went to Barrie Subaru dealership and they told me they will cover everything as I have full warranty and they will take report to SPP and they said they will contact me but they didn’t. I took all my tools and stuff from my car and got rental car. Since then they didn’t contact me. I had to contact them and now the thing is they said spp checked and they approved my repair and said motor will be replaced. I checked everything online did research and asked my friends as new WRX motor cost from $6500 to $10000 and with transmission and used ones from $4500 to $7000. I called Subaru dealership on 22/12/2018. They said they can’t fix the car. The repair cost they is gonna be $23000 and if I pay $6000 from my Pocket they are ready to fix it. They told me my car market value is on $15000 and that’s wrong. I got my car valued before and from Barrie to Oakville dealerships. My car still value still stands at $20,000 to $22,000 and I’m so pissed hearing it. At this point that it’s been almost 23 days my car is standing at same spot. It’s not neither getting fixed or took cared. It’s snow season and my car is almost started catching rust and other things is how can a car repair cost $23000. I’m mechanic too. I know everything I have 3 yrs experience too worked in 2 different countries. This is my biggest mistake. I bought Subaru. I wish I would’ve never bought it. It’s not getting fixed anytime soon almost gonna be month. I’m moving soon to other province. I tried to reach everyone. No one is ready to hear me so I’m writing this email. Please help me up with something or I will take this to court. I’m already so stressed about my life and then my car. I already have so many problems to deal with. Please do something soon or replace my car or something. I’m totally tired to going to dealership and contacting them again and again. Thank you.

I have own 25 cars in my life, I am 54 years old. Never had any engine failures. But my 2008 STI just blew up.

Well I finally got to drive my 2019 in a descent storm that came through the Sierra Mountains on Saturday the 12/7/19. We started in a downpour and ended in a downpour and snowing in between, I am talking approx 1 of rain per Hour and heavy snow going over the Echo Summit. I have been living in the snow area for about 40 years so I considered myself kind of an expert with snow driving. What I dealt with so far -- First of all the car itself handle excellent on the snow didnt even have to put Crosstrek in XMode. Know for the downfalls -- 1.) Headlights kept getting blocked by snow accumulation. I had to stop twice during the 80 miles through the snowing drive part and clean them off. 2.) Eyesight stopped working which didnt affect the car driving. 3.) The temp gauge was stuck on one temp probably due to the snow build up on the front of vehicle. 4.) the Fog lights were not an option due to snow accumulation on the front of the vehicle. 5.) Right side of windshield got snow build up due to the wiper wasnt built to clean that far over to the right.

I bought my 2017 Outback in May of 17 and for two weeks worked good. Almost no problems. Then all of the sudden EyeSight started malfunctioning and then the anti collision auto braking started up when no other vehicles were even around or in sight. The blind spot detection started going off and lighting up both mirrors. Again no vehicles around within at least a mile on a two lane road, at the same time it would suddenly brake with no alarm or any sort of notification. Then eyesight would turn off and not allow me to switch to cruise control (not adaptive cruise control).Then almost two weeks to a month after that I started getting noise from center console/front of vehicle area. So I took it to the dealership and they said it was bad tires. So I went and bought a new set, well that didnt fix the problem. Took it back in immediately and they continued to look over it and came back that they transmission, transaxle, and wheel bearings were all bad, so after almost two weeks in the shop I got it back and it worked fine for about a month. Then the infotainment system went bad, then blindspot again, then it started stalling out with AC on coming to a stop, which brings me to now. Now the noise at the beginning is coming back and the blind spot is acting up again and this time only near railroad equipment.I forgot the windshield broke a month after having it, not due to any rocks or anything of that sort. Just randomly popped and cracked all the way across staring from the passenger side. I bought the car with 4 miles on it. Now it has 56k and is always highway driven and never driven hard at all. The fastest the has ever been pushed was 85 mph passing semi trucks. I have started to notice GPS seems to constantly lose connection, but that could be because of the area I live in. There seems to be a lot of GPS problems up here so not that big of a deal.I have been in contact with Subaru of America throughout the whole ordeal and all they say is take it to the shop. Seriously no **. I thought I might try to fix it my self and void the freaking warranty. Subaru fan base seems to be loyal to the company no matter what even if they absolutely are freakin terrible. They have offered no solutions to the problems but besides take it to the dealerships shop and they will have to recreate the problem. Most times they fail to do so because its either not driven far enough to recreate it or its just not looked at that in-depth.Now I am seeing if Subaru will either compensate for time out of my work and having the car constantly in the shop and them selling a lemon, or just filling for lemon law. I am currently looking for options. I will never buy another Subaru ever again. I am done with being treated like an idiot from S.O.A. and being told to just take it to the shop. Its already in the shop once a month for oil changes which are outrageously expensive and tire rotation.When people tell you they are reliable dont believe them. Also when you drop almost $37k on vehicle you expect it to work, and on top of that I drive for my job and if I dont have a reliable and safe vehicle for work I wont have work for long. Anyway be very careful buying a Subaru and I advise if you do stay away from eyesight systems. Pretty much the only thing decent about the car is the looks somewhat. The only reason I bought the damn thing is because I trusted what people said about them being reliable and the amount of interior room and interior cargo space it had, but never again.

2015 Legacy - I have sent my car back to the dealership over and over again. The first time they said they fixed it! The second time they kept it for a week didnt not do 1 thing to it! I have pictures of my trunk full of water from every time it rains! I put so many miles on my car taking to the dealership constantly...

Issue with headlight freezing, building up while driving when it is snowing. Not suitable for long driving or out of state especially when it is snowing (I mean not even continuous snowing). Very dangerous so do not ever do that. Gas tank keeps freezing, again when it snows, just a little cold temp outside and it always happens every time. Very inconvenient and unreliable as you have to fix that before you can put gas. Snows build up underneath. This snow should clear up or melted away already as the cars been driven 40 miles 2 way already. I have 2 2004 cars and one is a 2005 Subaru STI and never experienced any of this issue with the WRX LTD.Contacted dealer when it happened a month after driving it in October and was just advised to just pour water or use credit card to take out the ice build up around the gas cap and put w40 or wipe with it on both headlights when driving in snow or when you know it will be snowing later... The headlight I can figure that out because it is all LED and it was flushed inside and not mounted so this should be recalled and fixed. It just like the stoplight here in Illinois that they have so much issues when they all get replaced with LED. Not enough heat to melt the freezing snow (snow and wind), it caused accident because drivers could not just see it.I wrote Subaru like 5 times already about this. All they said is check with the Dealer??? They are both incompetent dealing with the customers once you purchased the car but they will answer all your questions when you are still buying it... Just buy something else. For reliability I have a 2004 Subaru STI and a 2004 Toyota Sienna LXE LTD AWD that are still on the road. Probably cars built in the past last long than newer ones. Ill trade this overpriced car and will just start leasing...

I am having a terrible issue with my 2011 Subaru Outback paint rusting. It is only on the top of my car and the top of the hatchback. I have owned many cars for this long and never ever had an issue with paint. I have spoke with the dealer and Subaru and they will not do anything about it. I live in the south where the weather is mild.

I purchased my 2005 Impreza 2.5RS wagon new in 11/04. I now have 122,000 miles on it and aside from normal maintenance and minor repairs, the car has been fantastic and inexpensive to own. Another new Subaru will be at the top of my shopping list when the time for a new car comes.

Never notified of CVT issue. Told me they sent letters regarding the issue but I never received anything. Once issue started on my car, they told me they couldn’t do anything because my car was outside of warranty date/mileage. My car is stalling while I’m driving, they claim it’s not a safety issue. They offered to pay 50% of my 2,000$ repair but I declined stating that these vehicles need to be recalled because of it stalling while driving. They declined and said it’s not a safety issue on them to deal with. Basically doing whatever they can to get around handling this situation. From what I’ve seen, when they started with the CVT transmissions back in 2012, those issues are still continuing to happen even on brand new vehicles.

Driving on the interstate, my 2016 Subaru Crosstreks transmission utterly locked up. Without warning, the car ground to a halt in the middle of the freeway and would not move, either in forward, reverse or neutral. Other cars swerved to avoid me. One car hit mine from behind and spun my car 180 degrees, placing me directly in front of oncoming, high-speed traffic. The car has only 18,100 miles. Anyone else experienced such a problem?

I purchased a new 2011 Subaru Forester in May 2011. In June 2013 I had it in for its 30K mile check up and the engine was leaking oil. It was the camshaft. Took it to the dealer, they said it would be repaired under warranty. They had it for 2 weeks, said it was repaired and all was well. About 2 months later, the symptoms of the camshaft leak started again, so I took it back, they repaired it and said all was well. In Dec of that year at about 37K, the car stopped starting. Guess what it was, the Camshaft. Took it to the dealer, they put shims in and said it was a known issue so it was covered under warranty. They gave me the car back and about a week later I get a call saying the parts they ordered are in. Im thinking what parts, the car is fine. It wasnt they had to replace all of the gaskets and some of the pistons due to improper wear and performance. I feel as though I rent this car from the dealership. Its only driven occasionally (about once a week) with the exception of the winter (I live in CO which is why I bought it in the first place). It has also had trouble with its fuel gauge and now the battery. Not only will I NEVER buy another Subaru, I wont recommend them either. Subaru knew about these issue and sold the car anyway without correcting them, they just put out service bulletins. What a SHAM and a LEMON. Seriously, NEVER AGAIN.

Engine Failure on 2014 Subaru WRX w/ 14k miles - To preface, I bought my WRX brand-new, less than 12 months back (Nov 13) with only 7 miles. Since purchasing, I properly broke in the engine, have had it regularly serviced, & have not made any modifications to the car whatsoever. Over one month ago, I was driving along on the freeway (cruise controlled in the fast lane @ 75 mph) and the engine completely ceased on me w/ no notice or unusual sounds. After taking it in to the closest dealership, I found that the small block would need to be replaced & that the reqd engines are back order for OVER ONE MONTH. 5 and a half weeks later, Ive yet to receive my car back after numerous broken promises & have found further issues with my car, including unexpected damages to the pistons/rods & a potential need to replace my clutch (which would not be covered under my standard, or additionally purchased extended warranty). With all of the issues that Im having - Im starting to believe that maybe Im not the only one... Anyone else having similar problems? What should I do from here? HELP.

I purchased a used 2000 Subaru Outback in November 2011. The rear K-frame rusted through and the rear axle came loose in December. I paid nearly $1000 in parts and labor to replace it. A week or so later, I found out from a friend that I should look into a recall they had heard about. I came to find out that Subaru had issued a recall on that very issue. The sprayed undercoat for the 2000 Outback was insufficient and caused the rear frame to rot at an advanced rate. I contacted Subaru and they directed me to send them a copy of my bill for the damage, which I did.They took forever to get back to me and denied my claim, even though they contacted my mechanic and I was willing to submit pictures of the work in progress. They cited that the gentleman who had done the work was not a New York State registered mechanic, which he is not. Had I known of the recall, I would have had it taken care of the problem with a properly registered mechanic. I would have taken my car to a dealership for crying out loud. I took care of it on my own the most inexpensive way possible. Subaru should have reimbursed me gratefully as I probably saved them a large sum doing so. I feel they are being unfair and I should be compensated.

After 21,000 miles my vehicle has had to have the engine replaced along with other major parts. Initially, when I received my vehicle back, it had to be returned the same day. Its because the mechanics at Garcia Subaru of El Paso failed to lock the major coolant hose. It caused my car with a new engine to run hot and coolant to spill all over the new engine. When I received my vehicle back the 2nd time, the turbo was not working and the performance of my car was less than it was, prior to this major repair.

These guys don’t care about you, your car, or your experience. Not at all supposed to see the low rating. Thankfully before I submitted my application to be a Subaru of America ambassador, they showed me their true colors and let me know that they were not at all concerned with their customers or with having integrity. I hope I never have to call them for any reason ever again.

My spouse and I recently purchased a brand new 2013 Subaru WRX STI. Before signing our agreement, we stated that we could see an orange peel look in the factory paint. The salesman and sales manager stated that they would have it cut and buffed, which should remove the orange peel look (my spouse nor myself do not have experience with auto body paint, so we reluctantly decided to sign the papers being as it was a brand new car and we figured that the cut/buff process would really remove the orange peel factory defect look). They cut and buffed it and it will not remove the orange peel, so we decided to take it to a reputable auto body company in the area we live in. Once we spoke with him, he stated that to totally fix this factory paint defect, the car would need to be pulled completely apart and totally repainted. That comes in at around $6,000! We just spent $40K. We cannot afford to put another $6K into the car. So we contacted Subaru.com and they sent a rep out to look at the paint. The rep stated that there is not a problem with the paint! Not only can the salesman see the orange peel as well as other workers, my friends, etc., but the Subaru rep doesnt come on! They also stated that they would not take any opinion from any auto body place besides the one they use. That in itself seems fishy. If they say nothing is wrong with the paint, why wont they get a few other opinions? They are just trying to cover their rear ends and not make right. If you read online about the orange peel effect on auto body paint, it clearly states that its caused from improper application of paint - whether it dried too fast, they didnt apply it correctly or the paint itself has a defect. We have owned over 20 cars in the past 12 years and have never had a car with orange peel looking paint. We have never owned a Subaru and this will certainly be the last! The factory is cutting corners to make more cash and get over on the consumer since most people dont notice this issue unless you really look at your car. We have been up and down with the Subaru dealership and have contacted the owner to see if he will make right on the fixing of the paint. We are awaiting the answer from him. I can only hope that he will make right on it. We love the car otherwise and shouldnt have to live with something that looks so bad! My husband just received a phone call stating that we are not allowed back at the dealership and to not contact them any longer! Not only did we already prepay for service up to $45K, but we also were told that we are given free car washes for the life of the car! This is ridiculous! I will never purchase a Subaru again!

Squeaking in the back end of 2014 Crosstrex - Ive taken my new car in six times within the last month for the same problem and the service manager tells me that its not a safety hazard so theyre not that concerned with it??? I will never buy another Subaru. Their service department is horrible.

I changed my oil as was recommended in the manual and one day the light came on and the engine was blown and later discovered the oil was empty. It had burned up all oil in one months time.

When I found out the head gasket is going on my 2009 Subaru Legacy, extremely well maintained, and only 70,000 miles on it, I was stunned. After researching this, it has been a well-known problem for millions here and abroad, due to flawed (i.e., cheesy) design. This is an expensive repair!! I am wondering if anyone else is interested in a class action suit. I dont want to have to pay 3,000 for a new head gasket because the company skimped on design and materials. I am livid. If anyone is interested, let me know.

I would give negative stars if I could. My family has owned 3 Subaru vehicles because we believed their lies about it being a safe and reliable car. We have young children. Never have I entered a car thinking there is a possibility that the engine will suddenly die and then burst into a raging fire. It is a miracle I am alive. It is a miracle our 3 year old is alive. Subaru and their lawyers are only offering credit for a new car. Seriously? Never will we buy another Subaru. Buy a Subaru if you’re okay with dying and your family dying just by driving their car.

My 2005 Outback with less than 85,000 miles on it has had both CV joints replaced (my expense). Also, the rear axle bushings were replaced (Subaru paid). Last week, I had to have the rubber bushings in the control arms replaced along with the stabilizer links and wheel realignment was performed due to the work on the control arms. The parts were about $80 while the remainder was labor charges. The total I paid with a 15% veterans discount was $694.60. The total labor was $657.78. The car was in the shop for 3 1/2 hours or a cost of about $187 per hour. When I called North Brunswick, NJ Subaru about what I considered an exorbitant labor cost, I was told that it didnt matter how long the work actually took, but that they worked for some book that tells how much time each job should take. We are all being ripped off because this is, as the service manager told me, an industry-wide policy.

I bought my Outback new and have taken meticulous care of the car, religiously changed the oil and all of the customary tune ups. I do quite a bit of driving, having put 149k in less than 6 years but have tended to every update or replacement so to avoid any unforeseen major issues. Last year, my oil light came in which confused me since I had 2k miles to go before the next oil change. Went to check the oil and it was boned drive. Since then, I have carried extra oil - just in case this happened again. Did not think much of this fluke. Fast forward to a couple of months ago, I felt a noticeable decrease in performance. Took it to my mechanic and always got its fine.A month ago, noticed that my acceleration was compromised so my mechanic changed the engine filter and then the battery, which improved the acceleration slightly, but thought it was in my head. The car started to make a rattling sound after trying to accelerate over 60-80MPH; it felt that the engine was choking. I would not even pass other cars for fear of the car stalling; no lights came on. Then the next day, the dashboard went haywire with the lights (cruise control, solid engine light, traction control, and another light that I cant remember right now). Took it to another Subaru dealership in North Attleboro, MA and they hooked it up to the machine and told me that I needed OSV Valves for both side, code P0028. The cost of the valves were 235.74 and labor was 600.00, totaling $835.74, which I paid since I thought it was going to resolve this issue once and for all.I asked if the tech took the car for a test drive and they could not confirm this. I picked up the Subaru and drove off, the car had a slight improvement but not for the 835.75 repair. Called Subaru the next day, and drove the car back to the dealership. Had the general manager drive my car, and he felt that the car had no power to accelerate and that the transmission felt like it was slipping. This was Saturday morning. On Tuesday, the Subaru manager said that they were still working on it; they could not find the source of the problem and was on the phone with another Subaru department trying to figure this out. A day later, we got a text message stating it was my transmission leaking down internally. The cost to replace was $6040 and that did not include other parts and fluid. I wrote to Subaru since I feel that the Class Action Lawsuit of the excessive oil consumption may be related to the transmission.In addition, Subaru had replaced OSV valves and did not test drive the car to see if they remedy the issue. Lastly, why did the diagnostic machine pick this up? I purposely asked the tech, if there was another nested issue underneath the OSV valves; she answered no. The POO28 code was correct diagnosis. I will contest the charge for the valves on my Visa and have written to Subaru Corp about this issue. Between replacing timing belt, fuel pump, tires... this transmission would have set me back well over 10k. If I cant get Subaru to fix this for under 2k, I will trade it in. This car was great in the snow, but the seats were uncomfortable, poor visibility from the side of the car (blindspots were bad). Headlights are constantly burning out and Subaru response is to go to the dealership to get them replaced. Next car will be a Honda or Toyota.

Im so disappointed in a car that I expected would be my best ever. I have kept up on all maintenance and just this once did I push my oil change close to the manual recommended maintenance schedule of 7,500 miles and now the dealership is trying to tell me that that is why my motor blew. Then why does my maintenance schedule say every 7,500?!! And to make matters worse, no warning lights ever came on to warn me that the oil was low! How many people with new cars check their dip sticks every week when getting regular oil changes? So upset. I only have 106,000 miles on my 2010 Forester. I have never had any car that just simply ran out of oil because you missed one oil change. I know people in other brands that dont adhere to the rigorous maintenance schedule and never have problems like this. Furthermore, Subaru should not put in the maintenance schedule then to change your oil every 7,500 and then expect that I might find my way to the fine or other print that would tell me (we just lied. Only wait this long if you barely ever driven above 25 mph in the most pristine weather conditions!). Only $3,000 till its paid off and now I dont even know if I should fix it! So mad! I typically do oil changes between 3500-4500 miles but regardless. I live in the Motor City and have always taken slack for driving a foreign vehicle and guess what, now they can all have the last laugh because all my friends, Fords, GMs and other cars did not blow an engine for just once waiting as long as the manual said I could! Really?

We bought a 2015 Outback 3.6R Limited while it was on the train to Dellenbach in Ft. Collins, CO in Dec of 2014. My wife drove all the way up there in the snow from Littleton to avoid the poor reputation dealerships in the metro area. My wifes father totalled our old car and I talked the wife out of buying the 4Runner we both truly wanted for something a little more economical. Our teenage son was still driving my moms old 1999 Impreza Outback with 330k on it, so reliability didnt seem to be as much of a factor as much as the safety. While we lived in CO, not many issues aside from a windshield that is paper thin and cracks if you spit on it and snow gets wedged in the wheel wells just as bad as the old Subaru.Then spring came and we started having issues with the rear lift gate. The not so friendly or helpful employees at a particular stealership on Arapahoe and Dry Creek were defensive and accusatory trying to say we had the memory set. Take it up there and get a recall on the ridiculous eyesight programming, just for them to tell us they cant duplicate the lift gate failure. Of course not! You just unhooked the battery which resets the system! We just put up with the occasional rear gate for a year, I keep the oil and filters fresh and we move to the heat of AZ. The rear gate has been getting worse to the point that it rarely ever works no matter what pattern or manual intervention you do. Now our rear gate is completely useless. The dealership in Chandler is great and has noticed the latching being brisk and misaligned. BUT of course, they cant do anything about it until their body shop opens. Enough. First Bru purchase from us but many in the family over the years, this will be the final. All of the others have been traded or sold, we cant wait to get out of this car as well. We dont care about the electronics or the gimmicks, we wanted a reliable and functional vehicle like we had with our Camry. We will be driving back to CO to sell this car where we can get a better price for it and go shopping. Toyota quality has degraded over the years, it looks like the influence by Toyota Motor Corp is starting to show in Subarus product lines. Too bad, we wanted to like this super ugly car, it is comfy, drives ok for a boring CVT and the mileage is amazing. Cheap parts, poor assembly and lack of customer service makes our Subaru feel like a Chevrolet. Love. Its what makes Subaru owners wish they had their old cars back.

I leased Subaru xv October 2012. After 2 months it stopped suddenly. They said it was the flywheel and it was on the warranty. Then after another two weeks the clutch failed again and this time I was to blame. It was my driving style. Then after another one and a half year the clutch failed again! Before that I had my driving skills tested with the car authorities, who said my driving pattern was not a threat to neither clutch or engine. It does not help. I had to pay for the clutch and rental car. Never Subaru again. SHAME ON YOU, Subaru.

January 2017, I decided it was time to upgrade my Subaru. I went to Dick Hannah and found a 2015 Subaru WRX (certified Preowned) still under the factory warranty. Sold. The car was wonderful... for about three weeks. Then it was downhill for the next 6 months. The check engine light came on and was of course taken to Dick Hannahs service department to be repaired. They claimed to have fixed it and a week later, light comes on again. So I go back and forth about 8 times (about 3-4 months, same light same problem) and I finally go to the general manager and see if this is a lemon. Apparently I missed that by about a month. Okay cool. Now what? I am treated poorly by them and there is nothing they can do. I moved on to Gresham Subaru, and at this point I get Subaru of America involved. Gresham claims to fix the car... same light, same problem a week later. Now we are at 9 visits to the shop for the same problem. As if Im not frustrated enough... I cannot get a hold of anyone at Subaru for probably two weeks. Their customer service reps would say okay 24-48 hours and you will get a call from a supervisor. Never happens and I continue to call and wonder what is going on. So it doesnt qualify for a lemon OR a buy back - no explanation, just no it doesnt qualify - Im wanting a collateral exchange at this point... 7 months later, 10 visits for the same check engine light issue, the techs are literally scratching their head at my car. And everyone at Subaru of America is beating around the bush. Wont answer my calls, keeps saying that they wont know anything until their engineers take a look at my car, they keep ordering and replacing and testing parts and I feel like I am a victim of a scam. This is the most awful experience and Subaru is showing their true colors and do NOT stand behind their vehicles when there is a problem. Clearly the 1 and half stars by everyone else explains enough. I HAD to rate this as one star but it doesnt even deserve that.

My 2014 Subaru Forester was amazing when I first purchased it in Nov of 2013. I loved it. That loved was short lived. This vehicle burns SOOO MUCH oil. Its not even funny. I complained every time I took it to the dealership and they just said it was normal and to keep watching it. I recently went into the dealership and found out that back in 2015 Subaru issued an extended warranty for the oil consumption issue, however, I was WAY over the mileage. Why did no one mention this to me??? Why did I get no communication through the mail??? I emailed the corporate customer service area and they wanted to argue with me over this, saying they had sent communication and they would not honor the warranty since I was over the mileage. The ONLY assistance they wanted to provide was $500 off a new purchased or leased vehicle. Ummm, excuse me but I dont have a car payment and no way in heck Im going to get one because of another Subaru. So, instead Im spending $6,000 to get the engine rebuilt and never purchasing another Subaru. Reading all these reviews just confirms that Subaru has AWFUL customer service and they dont care if they lose customers or not. Im sorry but Im going to purchase my next vehicle from a car company that cares and works with their customers. Sorry Subaru but you guys suck.

I purchased a new 2011 Subaru Outback 3.6 R Limited and have been very happy with it. I am religious about bringing it to the service department at the dealership I bought it from for the recommended service maintenance. I brought it in today for the recommended 48,750 mile service (the car has 48,783 miles on it), I had a nail in my front passengers side tire, and both headlights stopped working this past week. The service department called me back shortly after I had dropped it off to let me know the oil change and headlights were fixed. For the nail in the tire however, the only thing they could do was sell me four new tires, which, with installation, would cost $780.00. Apparently, the nail was too close to the tire wall, so according to Subaru policy, they are unable to patch the tire and because the tire has been discontinued, I would have to buy four new tires, not just one. I stated the car is only a 2011, so I was surprised the tire was already discontinued. The service rep responded they have 2013 vehicles with tires that are already discontinued. I am disappointed Subaru chooses to use tires that are so easily discontinued and the only solution they can offer when one tire is no longer usable is to buy four new ones.

I have a 2016 Legacy Premium 2.5 engine. I experienced a trembling being felt on the driver seat, floorboards and on the passenger seat. Ive had it in four times. This didnt happen last year when I bought the car and during the summer when using the A/C. Now this year when I use the a/c and the cooling fans go to high speed you feel this trembling. I went to the dealer for where I bought it and the mechanic said that that was normal. He even felt the trembling. He then said to switch to premium gas.I took it to another dealer and the mechanic felt the trembling also. He then said he would look into it. He called me back and said he sat in a similar 2016 Legacy and with the approx. same mileage and said it did the same. So he even said it was normal. If it is normal why didnt it do the same thing last year. Subaru of America said that there was nothing they could do because the mechanics said it was normal. It feels like you are sitting in a vibrating chair. They say it is normal then Subaru needs to fix this problem. What you pay for the car it should run smooth. I am very dissatisfied with the car and the service. There is something wrong with the fans or engine or trans. Does anyone have this issue.

2014 Subaru WRX - Blown rod bearing at 8000 miles. Car was not modded in any way. Honestly, not sure what happened. I am 40, and do not race or mod cars. I had several cars, and never had any issues like this. Car is in the shop, and they replaced the short block only. I do not want the car any more, so will see if Subaru will do the right thing. Very disappointed in this brand. My first Subaru, and maybe the last.

We finally decided on a new car after buying used for well over 20 years. Finally narrowed it down to a Subaru based on customer satisfaction. Well let me tell you this customer is FAR from satisfied. Started at 14000 miles, when the dealer tells us the tires are down to the warning tread and need to be replaced. REALLY? Mind you all services had been performed at the dealer. So the dealer went to bat for me and got Subaru to replace all 4 tires no charge. Ok cool. So here we are 15000 miles later and guess what? Yep the tires are shot again, this time they check alignment and frame etc. nothing wrong. This time I have to call Subaru customer care. They balk, I argue, they finally agree to replace 3 of the 4 tires. I have to pay for the 4th one. So in 1 year and 30000 miles this Outback is on its 3rd set of tires!!They still cannot tell me why the tires are wearing out every 15000 miles. Tried to blame driving habits. Sorry, but if it was that then my other vehicles would be chewing up tires too! (They are not.) I cannot afford $800+ worth of tires every 6 months!! As soon as I can I will be trading in this hunk of junk for a Ford or Toyota. Never buying a Subaru again!

Spent a great deal of time looking for a car. Have had Hondas and one Toyota in the past- usually bought when two years old and kept till 200,000 miles- all still running when sold and great cars. This is a new car, too many electrical gadgets and little education on how to use them. Now major replacement is needed that was not caught before the car was on the market- poor quality control. Now I know why they tried to sell me repair add on insurance and sign something about lemons- I’ll have to review that. A new screen or computer: music, phone, etc is needed, supposedly affecting the battery. The “eye” (car correction) doesn’t work if there’s a little frost or snow on the upper shield covering the camera (the dealer says it’s fine- why have it if you can’t rely on it in storms?), occasionally doesn’t turn over first time and struggles the first time especially if the temperature is below 30 degrees (I live where it gets much colder), it’s kept in a garage and outside temp is 20-30 degrees and struggles starting. The restarting when stopped at lights feels like the starter will be run down in no time and sometimes it sounds like the transmission will fall out and there’s a grinding sound. The Subaru app says all is fine on its check up- not reliable or accurate.After several hours diagnosing at the dealer, they ordered a part (the screen) of which they failed to call me to schedule a time when it came in... After waiting over two weeks, I emailed. No words of confidence or apology about this. The purchasing was simple, but after the sale, this is a different experience with them. I’ll take my simple, reliable Honda. (I dislike Hondas dealerships usually- high pressure, but the used car dealer’s owner passed away and closed- where I purchased my cars in the past, so I thought a new car would be the best choice and I liked Subaru’s low selling pressure.) How do I get rid of a new car (now almost two months old) with a history? I thought it was a great car when I bought it- first new car in 30 years, but who knows what will happen next, I don’t feel safe driving distances in it and I travel a great deal, so this is a serious concern.

Two accidents with 2016 Forester. No. 1. While sitting in my car at a drive in restaurant in park position, my car suddenly moved backwards across the parking lot before hitting another vehicle. Several diners saw this happen. Police were called and wrote a report. I got no ticket. I contacted McGovern Subaru and told them what happened, They said that they would call the Subaru headquarters. A few days later, I was told that they had never hear of this. The dealership never contacted me again. No. 2 June 16 2018: With the keys in my hand, ready to get out of the car, it suddenly started moving forward as if driven by its battery. Before I could do anything, it went through my fence, knocked over two full 100 gallon propane gas cause one to spewing to spewing it in the air and hit my screen house, destroying it. Estimated damage: $13,000. There is a witness to this. The fire and police departments were on the scene in minutes and traffic was routed to other streets. I immediately reported this to McGovern Subaru. It took five days wrangling between the towing company and the dealership before it was delivered. Two weeks later no work has been done. Excuse: Waiting for an expert from Subaru using a computer to analyze the problem.

Last week, my wife was pulling into a parking spot at 5 MPH when our 2005 Subaru Forester suddenly sped up and hit a fence in front of the parking spot. Then it began reversing rapidly and backed up for about 12-18 feet and hit a wall. Then, it suddenly died. The car had some damage to it, and our insurance company is totaling the car. She is an extremely careful driver, and this was either a transmission or engine failure. There are others on this forum and elsewhere who have had a similar issue with their Forester. Hopefully, Subaru will do something about this.

We bought a brand new 2009 Subaru Outback in OKC just before moving to Colorado. We had no big issues with it until the engine blew at 57,028m. There were no engine or oil warning lights. The dealer said they would not cover the engine because we did not have all of our maintenance records. It was around $7k for the new engine. Not happy. Now, two years and less than 38k miles later, the engine is failing again. After the nightmare of the first engine mess, we kept excellent oil change records. The dealer says the engine is outside of its one-year warranty, regardless of our records. I took this up with Subaru Corp who graciously have offered me a $1000 credit on the repairs (a goodwill gesture) and the dealership has reduced the total repair cost to only $3800. So I have to pay $2800 for another engine. Is this how Subaru stands behind its products? Am I expected to replace my engine every two years? Not to mention it took them almost two months to get back to me with their decision. Meanwhile, we havent been driving the car so as not to damage it further. A huge inconvenience. Needless to say, I will never buy Subaru again and they will be hearing from our attorneys. There is no way this is normal.

2017 Subaru WRX. I purchased my new car out of state because the local dealer did not have the one I wanted. After 2 months of waiting I still do not have my title from Randall Noe Subaru. In that 2 months of time I have had my car to Ferguson Subaru 3 times for issues. The first was multiple rattles within the cabin that they needed the car 3 days to fix - Really?. The second was to change the oil at 1,000 miles to make sure it had clean oil for the break in period. The 3rd was to fix a stalling issue between 3,800 rpm - 4,800 rpm. The dealer first came back and said I overfilled the oil. The funny thing is they changed my oil. After they drained some oil out the car still repeated the same issue. After doing some research I come to find out that the WRX have had this issue since 2015 and they have a fix for the 2015 & 2016 but not the 2017. This is not real safe when trying to pull out in traffic or pass someone. The dealer tells me it is because otherwise the car would build too much boost - Not True. Well my car is not getting the boost anyone else gets out of their WRX so obviously something is wrong. It seems to me that the car is running lean and running out of fuel in that power band and if that happens enough I believe the engine will explode like a hand grenade. My car is a 2017 WRX Limited 6 speed car and has not been right since I bought it. I would avoid buying this brand of car until they can work out the bugs.

I have only 160 miles on my 2014 Subaru Crosstrek. Last week, while running the air conditioning, the engine started chirping & squealing. Took it back to the dealer I leased it from, and the tech told me its a defective Serpentine belt, which is COMMON for their Legacys & Outbacks, but this was the first time shes seen it on the Crosstrek. And best of all, they DONT have the belt in stock (IT NEEDS TO BE REPLACED). So, they have to ORDER it and I will have to be inconvenienced once again to bring it back so they can replace it.

I was involved in an accident on November 9 and took my 2018 Crosstrek into a good body shop in town to get fixed. It is still there 6 WEEKS later because the body shop can’t get parts from Subaru to fix it! The last part they need is back ordered until Jan. 3! Ive tried calling Subaru of North America and my local dealer (Bob **, Fort Wayne, IN), and they keep telling me there is nothing they can do! My insurance only pays 80% of my rental, so Ive been paying 20% of the bill this whole time! I will NEVER buy another Subaru.

I purchased a 2002 Forester when it was new. I have had nothing but problems with this car and to date, I only have 57,000 miles on it. I have had to replace the brakes several times and Ive had previous cars that had over 90,000 miles that I never had to replace the brakes. As soon as my warranty expired, I started experiencing all these problems, of course! I have had to have ball joints replaced, trans pan, gaskets, etc. and I still have a terrible burning smell when driving the car and still have the leak which is causing this smell. I was told Subaru is known for this leak. I now have to replace the muffler. I have had more repairs on this car than all my previous cars together and it all began occurring the minute my warranty expired.I was basically told too bad when I complained about the sudden onset of problems the very moment the warranty expired. My Toyota went for over 90,000 with the only repair replacing the battery. I have maintained this vehicle religiously, as I have with all my cars. If I hadnt lost my job recently, I would trash this car immediately. Its clear from the other complaints here that Subaru doesnt care about keeping customers happy and maintaining their loyalty and future business so I would assume Subaru will do nothing about my problem either.

Both me & my wife have Subarus. Given what Ive found out I probably wont be buying another one ever. My wifes 2002 outback is leaking oil & coolant now. She has about 120k miles on it. Cost to fix at a non-Subaru shop $2300-$2500.00. This is total BS as far as Im concerned. All the hype with these cars and it has been a KNOWN problem by Subaru. No recalls or fixes it would appear either. So far my 2005 isnt a problem. Only 60k miles also. Our regular mechanic is an ex-Subaru service manager. He said I can expect another $2300+ bill for the 2005 as well. If I had known about the problem I certainly wouldnt have bought my 2005. From the other reviews and complaints about the newer Subarus here, its definite that I wont buy another Subaru. Another mechanic has just recently told me about this as well.

I own a 2013 Subaru Impreza. The car is currently undergoing work for a SECOND CVT transmission. With the first transmission, I was at 55,000 miles, and there were audible queues. I was lucky enough to bring the car into the dealership to be diagnosed. I was informed I would need a new transmission and it would be covered under my extended (60,000 mile) warranty. The car was fixed and I believed everything to be fine.Last week, I was on vacation with my two small children (2 and 5, both requiring car seats) and driving from St Augustine FL to Atlanta along I-75. I was just outside of Macon, GA, and in the far left lane, when the car jerked violently and then stopped accelerating. There was a transfer truck to my right, and a few vehicles came up very quickly to my rear. I was able to coast off to the left hand side of the road. The vehicle was stripped of all gears and no longer even had a park. The emergency brake had to be utilized to keep it from rolling.I called Subaru roadside assistance and the car was towed to Macon (about 40 miles north) to a dealer there (with me and my two kids in the front with the driver, a very nice man). Once I arrived at the dealership, I was treated with a we cant look at it today, what do you want us to do about it attitude. I called Subaru Customer Care and Lisa arranged a rental car through Enterprise. I was not allowed to take a dealership loaner since I live in Hickory, North Carolina and would be taking the car over state lines. The car broke down at 11:00 AM and we were not back on the road until 5:30 PM.Since then, this was over a week ago, I have expressed my worries with Subaru. They have assured me that the extended CVT Transmission warranty issued by Subaru last month would cover my car, even though it is at the 88,000 mile mark, but would anyone want a car on its second transmission that essentially stalled while going 70 mph on the highway???I have asked Subaru to do the right thing and either pay off the loan or allow me to trade in the vehicle, but they refuse. Now they are stating that the rental car will not be covered for the entire time of the repair and that I will have to travel back down to Macon, GA (6 hours from my home) to pick the car up once it is fixed later next week. Thats over two full weeks in a rental car and a whole lot of a headache to pick up a car that may or may not work for another 30,000 miles.If this was my first transmission, if this had only happened once, I would not be writing this. If my kids had not been in the car when it stopped accelerating on the highway, I would not be writing this. I, like everyone else, need reliable and safe transportation. I have neither of these things and Subaru refuses to right the wrong.For those looking into buying a car with the CVT Transmission, please dont. I would hate for someone to get seriously injured by this. Its dangerous and something Subaru should not ignore. A recall should be issued. My first transmission gave me a warning sign with a noise, the second one just stopped... there was no warning.

Last week I took my 2012 Subaru Forester in to the local dealership repair shop for my 90,000 mile service, annual state inspection, and to find out what the noise was that I had started hearing from the engine compartment. I was told by my customer rep that there was a problem with the lower end of the engine so no point in doing the 90,000 mile maintenance since the small engine block would need to be replaced. He advised I could either spend about $5000 for the repair as the 60,000 mile warranty had expired, or trade my vehicle in towards the purchase of another. He did not mention that my vehicle actually had an extended warranty of 8 years or 100,000 miles, but did tell me that 90,000 miles is pretty low for an engine to go bad and suggested I contact Subaru customer service to see if they could offer me any help. After following this suggestion, I went online to see if there were any other complaints about these Subaru engines and discovered a class action suit had recently been settled with Subaru about excessive oil consumption causing the engines to fail, resulting in replacement of the short block. Hey, sounds like my problem! Today Subaru of Americas customer service rep called me back to say that they would pay $3500 toward my expected $4800 cost to replace the engine block. I told them I wanted them to pay for the entire cost since it appeared my problem was caused by the excessive oil usage. They asked if I had the oil consumption test done. No, I had not - I did not know I needed to have one done because I didnt know I had an oil consumption problem. There is no indicator light in my vehicle that tells me the oil is low and we always took the car in to the dealers repair shop for scheduled maintenance and oil changes. So I asked if I could have one done now. Nope, cant do it - car is not safe to drive the 1200 miles needed to do the test because the engine is that bad already. So, catch 22 - cant do the test because the car is not safe to drive, and they wont approve full cost of repair unless an oil test is done! But, by the way, the repair shop at the dealer did pass my state inspection. So is it safe to drive or not? All I want is for Subaru to cover the full cost, not just partial. Its pretty obvious the early engine failure is a result of a problem with their engine since I the scheduled maintenance on the vehicle done. Theyre already willing to pay $3500 - whats another $1300 to make a customer happy? I will never buy another Subaru and recommend no one else do either if this is how they treat their customers.

This car is a death trap and Subaru will do nothing about it. We really liked the car until about a month ago the gas pedal stopped responding in the fast lane. Just started coasting; had to get to the shoulder with no acceleration. It suddenly started working again. Drove it straight to the dealer. They had it overnight but couldnt find an issue due to no error code being produced. On the way home it did it again. No response in the gas pedal. Again, had to coast to the shoulder. Drove it right back to the dealer. This time they have it 2 weeks and replace the entire CVT assembly. Driving home from work the next day, it does it again. Take it straight in. Now theyre telling me there is nothing wrong with my 3 year old, 30,000 mile Forrester. To top it off, Eric from Subaru Corporate made it seem like Im making the whole thing up. I dont even know what to do. I cant put my kids in this thing.

The company had a problem with the sunroofs of 2014s. They did provide new carpeting the first time our car flooded, which is an admission its the companys fault. But now nothing and were left with a flooded, mildewed car, which by the way induces asthma. Terrible response from the company. Will not buy a Subaru again.

In 7/2015 we purchased a 2014 Sub Outback w/ extended Gold plus package warranty (an additional $1,295.00). In 11/2016 engine began to slip, stall & burn excessive oil. Took to 3 Sub dealerships in our area. All completed oil consumption test acknowledged excessive oil burning but cannot duplicate customers complaints of slipping or stalling. We continued to complete all recommended services through Sub dealership. At each time Techs would perform oil consumption test acknowledge excessive oil lost but cannot locate source. Customer should add oil every 2000 miles. At each visit we complained about slippage and stalling. At each visit they claimed vehicle was fine other than oil consumption. Side note our coolant was always overfilled...The kicker is we were in so much, we began to develop a relationship with the techs, to the point some of them would tell us that our vehicle needed a new transmission and we were right!! Then one visit to our surprise, The cust. serv. MGR approached us, apparently he had been going to bat for us and had obtained CORP approval for new Transmission. The dealership kept our Outback for 10 days. Came to pick up our vehicle. To our surprise the vehicle wasnt touched. Apparently the owner of the dealership felt he needed to look things over but couldnt do so because he was out of town. CANT MAKE THIS ** UP. He then told us he wanted to drive the vehicle to verify it did in fact need a new transmission. Keep in mind we have the GOLD PLUS WARRANTY package which covers the transmission!!!We took our Sub back and were told by the owner if we felt any foul play to contact corporate. So we contacted Corp and opened a case, spilled out all of our past issues and waited. During the wait our Outback began to make a weird noise from the wheel area. Well back to the dealership we go. Car inspected. Were informed the noise is from the tires. Supposedly tires were not fit for the car. So the vehicle, which we bought from them, had the wrong tires on it... OK so we buy new tires, noise remains. CORP. calls us back after their investigation found nothing wrong with our vehicle. Also tells us nowhere in their system did he see the dealership have our vehicle for 10 days?!?! So we then had to prove that was incorrect with rental car paperwork as well as receipts etc... Apparently after that CORP still found no foul play or issues with vehicle.On 2/17/18 we take our Outback to a certified 3rd party mechanic. Mechanic found transmission is about to give out, wheel bearing needs replacement, oil low (but they found the leak) and additional problems that were never revealed by the dealership. We have now composed a letter with our findings to Sub of America consumer complaint division in hopes someone will address this rogue dealership and assist us with our issues. If any of you have some useful information that will shed some light or assist us in our battle with this Behemoth it will be gratefully appreciated.

My car, a 2010 Subaru Legacy 2.5i, has stalled for no reason at stop lights, accelerating around 45 mph, and also slowing down to get to a stop light. All of these stalling have happened a few months after the ECM upgrade was done to decrease winter emissions it was a nationwide recall for the engine model 2.5 naturally aspirated. Each one of these times, the engine sputters and shakes the car and then stalls completely. Im completely motionless for a while. I restart the car multiple times and it just shuts off. This happened to me all three times but the last 2 times happened where I lost the engine and temporarily, electric! I had no brakes, and no power steering.The first time it happened, I almost rolled back into traffic but I kept turning the ignition and I got the power back on long enough to push in the e-brake. The most recent time this happened, I blocked up the right turning lane onto a moderately heavy traveled road. I tried to restart the car 6 times and it would turn on and quickly stall. The first time though, I was able to move the car to the right lane instead of in the middle lane while it shook the whole time.They have been absolutely no help to me other than telling me 2 of the 3 times it has been the cam sensor and they will replace it, which obviously isnt fixing a ** thing. The one time it wasnt, the came sensor was when they stated that they found no problem at all. They claimed to have driven it 140 miles and no problem. The very next morning I drive to work and on my way back from work, it stalls for the 3rd time. From Subaru to my house and to work is 8 miles, going back home is about 3.My problem is, the one time they were not able to find a problem, they drove a car for 140 miles without any problems but 11 miles later it happens after the dealer had possession for it for 8 days. I know I dont qualify for the lemon law, but Im trying to think What the ** can I do, the law is not really on my side because Subaru will not buy the car back from me no matter how many repeated problems it has. If anyone has or knows anyone that has a problem like this, please re-post on this forum. Im wondering if this is just me or if there are other people dealing with the same thing. If so, I am looking to combine forces. Because I have no faith in this car and that it cant keep me safe at anytime or anyplace on the road.

My 2013 Subaru Outback needs the transmission replace at Subarus expense. All Im getting is comments that because there are so many vehicles with this problem they do not have enough transmissions to fix the problem. At first we were told it would be 7-10 days for the necessary parts. Then we were told it would be 4-5 weeks. We have surpassed that time frame with no idea when my car will be fixed. I am not able to use it as I need. This is totally unacceptable. Pressure from various agencies needs to happen now.

I will make every attempt to be fair and honest. I am honestly angry and feel cheated so please forgive any sarcasm or poorly chosen terms while explaining my situation. I bought a 2005 Subaru Legacy Outback for around $14,000.00 from a dealer that I had previously bought my truck from for about $15,000.00 a few years previously. The business had changed from a partnership to a single owned dealership. The day I picked my new to me car up - it acted odd. The Turbo had blown. The dealer took the vehicle and replaced the turbo. A few days later, I picked it up again and by the time I got it home trouble lights were blinking and it was acting like it had no power. Back to the garage and a few days later, back to me and all seemed fine except not get up and go. Poor performance.I told the dealer and he was tired of me by this time. Auto zone said the computer says it needs a cam sensor. Bought that and when I started it in driveway - smoke came rolling out (Turbo blew up again). Ughhh!!! Let it set for about 6 months paying full coverage insurance and a loan payment as no one could offer assistance to help me. Recently had it towed to my mechanic and he replaced the turbo with one I had bought from ebay for $1,000. and he charged me just under $400.00 to replace and inspect it. Tow cost $120.00 (working on AAA to cover). Didnt get a mile down the road and heard clunking and clanging - barely made it up the hill to home. Here it sets again. I am so upset with this whole transaction. I just want to know how to fix the vehicle. Im stuck with so that I can trade that damn thing in. Any advice?? Im all ears. Thanks.

This car is the best car on the road. It holds its overall value and is most certainly dog tested and approved. I have hit a deer a couple of years ago and there was hardly any damage to my car. It gets great mileage and proven itself in various weather conditions.

We bought a manual 2014 outback in black. All of the rear windows come tinted (not optional) and it is a safety hazard, because the dark tint makes it nearly impossible to go in reverse at night due to severely compromised visibility. There is no back up camera on this model.At 5400 miles, our clutch slipped in stop and go traffic on a long steep hill in a snowstorm. Fortunately had enough left to get to our destination, but there was a horrible smell of clutch fluid for 60 miles. The dealer blamed our driving skills on the clutch failure, although my husband and I have driven standard transmissions for 30 years each and have never killed a clutch. They replaced the clutch, But the next one is your responsibility. For 4 months after the repair, we still smelled clutch fluid.Tonight I was backing out of a steep driveway and noticed the familiar nasty smell of clutch fluid and prayed that the clutch wouldnt slip again. Crossing my fingers that well get the normal life expectancy out of this clutch, but suspect that it is very poorly made and will fail again. Would love to know how many others had the clutch fail in an extremely short timeframe.

I have a 2010 Subaru Forester with no problems and the older engine. As you know, they switched to a newer engine in 2011 models, which have a piston oil control ring that wears prematurely and there have been a successful lawsuit which extends the engine warranty to 100K and 8 years with the stipulation that you have a Subaru dealer oil consumption test. I bought a 2013 Forester and the oil pressure light started coming on around 45k. I replaced the sensor 2 times based on Subarus recommendations because they pretended they didnt have a clue. How many thousands of complaints has Subaru had, and they act like they are innocent. To get a new engine, you have to get a TSB oil consumption test. Ive had 2 oil consumption tests. The first one the dealer overfilled and then filled up and told me it was normal. I complained to BBB and got my money back. I went to another dealer and this time I made them show me the oil level before I left, however, they also filled the engine back up, and told me there was no problem and they would never lie because they have newborns and they are honest. Right. Because Im a girl who has 42 years of experience working on cars, and I couldnt possibly know how to pull out an oil stick and check the level. So... the moral of this story is that unless you can get the dealer to admit you have low oil, you wont get the new engine. Which means you have to make them check it in front of you. Preferably with your camera rolling. Take pictures, get witnesses, and dont let your car out of your sight until they have the dipstick in their hands. Sound crazy? Try talking with the Subaru of America customer service reps. Youll be hanging up on them, guaranteed. Youll be so pissed off, you will wonder what the hell is wrong with this company. And it never ends. Its like a nightmare merry-go-round where your car is the POS. Plan on losing thousands along with these nasty ass people. I have now started documenting every time I check my oil and have to add it. I plan on posting on Youtube. Its very inconvenient. I carry two quarts in my back door. The 1st time was in Canyonlands, the second in my parking lot, which the 2nd dealer said laughingly, OMG a parking lot... Everyone knows a parking lot isnt level. So my next documentation oil check will have levels. I still love my Subarus, but its absolutely DISGUSTING that this corporation does not stand behind their vehicles. They knew about the problem and are letting their customers eat the costs. Problems that are documented by unhappy customers all over the web from 2011 to at least 2015. Im sure the 2016 and 2017s will have the same problem based on my dealings with this company. Can we say stick your head in the sand and pretend there isnt a problem? Ive NEVER had a car that burned oil at 45K!!! And from that point on, your peace of mind is OVER. Everywhere you go, you better remember to check the oil and put some oil in. Two quarts fits perfectly in the rear door... Just an FYI. Thatll get you down the road 2400 miles. Then you need some more oil. Im burning a quart every 600 miles, but Subaru tells me Im a dumb bunny... How would I know where the level is on an oil stick??? Dumb Bunny. Oh yeah, but the camera can see it... Really, the camera can see it, but the dealers cant? Now isnt that odd. Subaru consistently says there isnt a problem, but I have to keep adding oil because if I dont, Ill ruin my engine. And Subaru hopes that will happen.Subaru, you need to do right by your customers. You might be going strong now with sales of cars... but if everyone of those customers have the same problems with shady lying people that work in your dealerships, youll be lucky if anyone ever buys another car from you. Subaru is losing their loyal fan base. I have two Subarus right now. Will I buy another one? Not on your life. Because I dont buy new cars to open bug covered hoods, check burning oil sticks in 100 degree weather, crank open the hot oil cap and then add a half quart to go 400-600 miles. And then do it all over again and again and again. And then deal with a bunch of crappy liars. Camping?? Taking your relative to the Mayo Clinic 2000 miles away? Dont forget your quarts of oil, a funnel, plastic bags to put the oil in, something to wash your hands with because of the dirt and oil, some paper towels, and a hot pad. And a lot of patience. Dont waste your time with dealers or Customer Service. You will be much happier. At some point you will have to unload the oil burner. Who do you choose? A dealer or an unsuspecting person. I have the paperwork from Subaru to back up that my car isnt burning oil. How disgusting is that??? But youve got a Subarus dealers word for it. Does that tell you something? If it doesnt, it should. Buy a different brand. Because this is part of the Subaru culture when you buy one of those cool Subaru cars. Not to mention how unbelievable it is dealing with all the BS with the Customer Service people and Dealers. Mind boggling to say the least. And how many people have they screwed over??? Im one of them. I have a 2003 Honda Accord with 103,300 miles on it. No problems, and it doesnt consume oil. Ive had Toyotas who have rusted out, but the engine still wasnt burning oil and a Toyota RV that I drove all over the place with humongous loads on it, it never used oil. My POS 2013 Subaru burns oil like a sieve. Its a PZEV, which means its zero landfill. What about all that oil burning into the atmosphere and the extra oil every 600 miles? So for a 5000 mile oil change, its 5.5 quarts of synthetic 0W20, new oil filter and gasket for $39.99 and a quart of oil for every 600 miles at approximately 6.95/quart, which is 8.33 quarts of oil, at an additional cost of $57.92. Dont forget the aggravation of making sure you know when your oil is going to be low... like around 600 miles. Now this is me changing my oil using Mobil 1 synthetic. If you have them change it, its $58 to $116, and then add the $57.92, plus the aggravation, the BS and the absolute nothing that Subaru will admit to. Then you get to repeat, and repeat, and repeat. My advice, buy a Honda or Toyota or some other reputable brand. Ive had Hondas my whole life and Toyotas for over 20 years. No problems. My 2013 Subaru? The car itself is nice, but well, the engine is messed up. The main part of the car, and Subaru sells it to you that way. Some people pay $37K and get a bad engine. What? Huh? Read all the reviews you can. Because they arent liars. I love my car... I hate the engine, the dealers, and the car maker. Unless you want to pull the engine and put some decent oil control rings on the pistons, but Subaru didnt even care enough to do that and people are getting screwed. Its a really bad thing. The government should get involved. Maybe if there are enough complaints to congress.

My 2014 Outback was my 3rd Subaru. They had changed to full synthetic oil and one has to use that as the company supposedly tightened up their Boxer 2.5L specs. First oil change at 3K was OK, 2nd at 7.5K later, as they recommended, was still OK. After that, was on a trip and oil light came on after about 3K miles. Eventually found a place in the rural area that had 0-20W which is required. Only half qt required. After another 2K miles, another half quart required. After that, the scenario continued to repeat. After an oil change, 3K miles and half qt needed, and at 5K after the change another half qt. Through several changes. Factory had lowered the period between changes to 6K, but after using 1qt of the 4qt original supply, I went to changing every 5K miles.Then found a CR report lambasting Subaru for their oil use. This was not leaking oil, but consuming it. A couple of autos, Audi and BMW - some models - were worse, but everyone that I talked to considered using a qt every 5K miles very excessive for a new car. Subaru would do nothing about it and the dealer - having been graded on the sales process already with the 10s they beg you to grade, was indifferent. Facing the possibility that the Subaru name would be associated with oil burner in the future and that the value of my vehicle for trade would be negatively impacted I chose to trade it in after only owning it 20 months and 27K miles. Traded for a Mazda CX-5 and went to the Subaru dealer immediately afterwards to tell them why I had traded away the Subaru Outback that I otherwise had loved for what I consider to be a lesser vehicle. That doesnt use oil.Dealer made up some excuses and I walked out, a Subaru fan no more. Dealer never even offered to make me a good deal on a newer vehicle that supposedly didnt have the problem. This was in Columbia MO. Despite my having informed them that I had traded the vehicle, I still get service reminders and other propaganda from the dealer. They are that clueless and disconnected and this reflects upon Subaru as being pretty much the same.

Love my Subaru???? Great car for the value. Feel safe every time I get behind the wheel. Especially when it comes to bad weather. Snow sleet driving rains cant keep me off the roads. Would recommend to everyone.

I drive 2017 Legacy, leased. Three times I have had blowouts in 5 months. Car only has 4000 miles on it and I drive it only locally. Not at high speeds. The first flat they said I must have hit a pothole. I didnt remember any. The second one I pulled up to a curb in front of a friends house, hit the curb lightly and blew the tire. The third one I was on my own block and went to turn right. Hit the curb barely moving and tire blew. I havent had a flat forget a blown tire in 30 years. I cant believe it is me. That last one I looked at tire and it was the sidewall that had a 6 inch hole in it. How does that happen going 2 miles an hour. 3 tires in 6 months. Something is going on!

I was sold on Subaru after spending time in Colorado, Wyoming and Montana and seeing so many Subarus on the road. I traded my LR3 for the Crosstrek. Small, simple, sporty little car. I had been drawn in to the commercials selling love and tradition and warm and fuzzy emotions. I was told at purchase that the powertrain/drivetrain was lifetime. Besides the incredibly loud road noise and lightweight size of the vehicle it got great gas mileage. It was easy to zip around town and fit in any parking space. The look was sporty and cute. At 58000 miles both rear wheels had bearings go out, the alternator had to be replaced, the battery had to be replaced and I had just put new set of nice tires on it. Contacting dealer I purchased from I was told all under warranty except for battery. Upon taking to Subaru, told nothing under warranty. When purchased I was told this car would hold its value like a Jeep. I traded it yesterday and I owed 18577 on payoff and multiple dealers valued at 11,000. This was the most costly vehicle I ever owned and the most stressful. You do not want to drive near large pickup trucks or 18 wheelers. I was suckered in like a Hallmark card on a cold winter day.

I purchased my 2013 Subaru Crosstrek mainly due to Subarus great reputation for reliable vehicles with low maintenance costs. At 86k miles I started hearing a louder whirring noise from my transmission. I took it to the dealer and had to get the CVT transmission replaced. Luckily I bought the extended warranty, otherwise I would have had to pay close to $10,000 for the repair. Considering I bought the car for $19,000 and the blue book value on the car is around $11,000 this is completely outrageous. I expected this car to go at least 150k miles before replacing a transmission and expected the cost at that time to be at least half that cost if not less. I will never purchase a car with a CVT again. I will likely be selling this car before the current warranty expires and will likely do the same with my Wifes Impreza before its warranty is up as well since it has the same transmission.

I purchased a used 2012 Forester in August 2015 with 27,000 miles on it. I drive 80% highway miles. Last week, at 70,000 miles, the car became suddenly hard to shift, the clutch pedal was sticking to the floor, and the interior filled with smoke. I limped the car to the nearest Subaru dealer, and was told that the clutch and flywheel has burned up - at 70,000 miles??? Unbelievable. $1,500 to replace. My prior car was a 2003 Honda Element that had the original clutch in it at 240,000 miles and was still working fine. I will NEVER buy another Subaru again. Their claim of reliability is a joke.

Dismayed, disappointed, disgruntled. These are the feelings engendered by coming home from a two-week trip only to find that the battery in our one-month-old Subaru Forester had died while we were away. Consumer Reports April automobile issue convinced us that all the new safety and navigation technology innovations in the 2015 models would make it worth our while to replace our 2007 Forester. But neither CR nor you mentioned that all those enhancements would drain the battery even when the car wasn’t driven. When we took the car back to Subaru, we were told it was our fault for leaving the car for two weeks, as if we were the only folks ever to have done such a thing. Subaru service also suggested we get a trickle charger and keep the car plugged in when we’re away for an extended period of time.We did a great deal of research before buying the car and found no mention of the problem. Having experienced it, I googled “Subaru battery drainage issue” and discovered that the problem was not unique to our vehicle, nor even only to Subaru. Apparently Hondas and Fords are similarly afflicted. These facts were further substantiated by the AAA technician who came to recharge our battery. She fields many calls similar to ours.It is clear why Subaru and the other manufacturers would not want potential buyers to know about this poor engineering. Accordingly, there’s nothing in the owner’s manual that says “do not leave car undriven for more than a week.” You have to look hard to find that after a battery “interruption” the power window needs to be reset, as do the date and time, and perhaps other things I never bothered to set up. A setting comparable to airplane mode on a phone that shuts down some of the background functions would be a wise and welcome fix. What is not clear why there’s so little written about this issue in the automotive press. My husband and I feel doubly burned: by Subaru for its inept engineering and by the consumer gurus who should know better.

I own a 2012 Subaru Outback with 120k. We paid it off at the beginning of the year and are now being told it may need a new transmission. It has been in the shop for weeks trying to diagnose the problem. At the very least it needs a torque converter. I have called Subaru to ask for help but they are not willing to do anything because it is out of warranty. I wont buy another Subaru.

2015 STI was the suck one ever. The engine was burned out in 12k mile. I called them and they replaced it. After 5k mile its happened again. I called them again and they said they didnt wanna fix it. Ill recommend to anyone and any websites about this bad company.

Spoke to Subaru service department yesterday. Asked about oil consumption issue. His reply was oh dont worry, the problem seems to be going away. Gee, didnt know cars could fix themselves.

Extreme Disappointment - Atrocious Quality; First time Subaru Owner - brand new 2015 Legacy 3.6R - purchased Dec 2014. Major Safety and Quality Issues - Awful. Whomever is in charge of Quality at Subaru should be fired. It is evident Subaru failed to Quality test this model before production.1. Burning smell from engine & snow water entering engine bay. Discovered snow/water entering engine bay/compartment while driving in snow. Serious safety risk; water all over electrical components I believe leading to burning smell. Contacted Subaru of America, no response yet. Filed N.H.T.S.A. complaint. The water/salt stains are evident under the actual hood and the engine compartment and already see signs of rust on electric connectors. 2. Water leak in foot well of cabin. 3. Starting issue - numerous time required 4-5 seconds for the engine to crank/turn over finally started. Dealer replaced fuse relays per Technical Service Bulletin (TSB)4. Display - frozen numerous times - Dealer replaced fuse relays per TSB. 5. Fuel Filter door froze numerous times; unable to open; Dealer fixed per TSB. 6. Awful wind noise driving above 40mph. Door/window moldings replaced on all doors and 2 front triangle windows replaced by dealer per TSB. Vendor made faulty moldings and glass.7. Moon-roof - above 60 mph moon-roof whistles loud - seal issue like door. Exterior moon-roofs black seal/molding towards back near center dome light, is raised up above the sheet metal not aligned/flush - adjusted by dealer. 8. Lumbar - when pressed to increase lumbar, it only enlarges on the left side of the seat back only, then when you press decrease it shifts to right side and almost even outs then goes flat. Dealer inspected and found defective seat from factory; parts on order.

About 5 minutes after I left the Subaru dealership I knew that my 2014 Forester that I owned for 3 years was not running properly. Eventually I found out the dealership upgraded some software because of an imaginary idle problem. Now Im left with a car with much less acceleration and power, and to boot a 20-30% reduction in mpg. There are several other problems too. Subarus was response was not acceptable: Nothing we can do. The person handling the case had no interest from second one. In the past they have helped with serious issues. This is their software, they are responsible for getting the car back to the previous running condition.

I have never owned a Subaru before. After this car I will never own a Subaru again. What a piece of crap this car is. The only good things about this car are the generous cargo space, the (so far) lack of repair bills and the resale value. That is it. Everything else BLOWS. The acceleration is abysmal. The braking is ridiculously soft and bad. The handling, well, there is no handling on this car and good luck taking it on road trips; you will spend 75% of the time fighting with the steering wheel to keep the car from wandering all over the road. Oh and dont even think about taking a corner fast with this car! The A/C is adequate, but god forbid you step on the gas, IT WILL STOP COOLING! The CVT transmission hesitates, is jerky and Subaru says thats perfectly normal! The sound system and entertainment screen is just an embarrassment. The backup camera of course is very LOW-RES. The MPG on the sticker is a BIG LIE; I have never gotten anything over 24 miles per gallon with this car. I wont even keep typing, as Subaru doesnt deserve for me to spend another second writing about this substandard vehicle. Make sure you test drive this vehicle many, many times before you buy it, and for the love of god do not even think about buying the 4 cylinder, unless you like to be blown off the interstate by trucks since your car will not be able to accelerate enough to merge. This car is for people who are not drivers. At this point I am just waiting for the car to start burning through oil, as 99.9% of the Outbacks are doing. The car is only good for hauling stuff in the snow. It gets two overall stars from me for that. Thats about it.

Bought the car 1 month ago, already in the shop with check engine and electrical issues. Hope this isn’t a lemon but I bet it is. No better way to spend your Saturday day off than at the service dept in Glendale, CA.

One of my Outbacks tires were punctured. I had to go to a tire shop to fix it. They said I need tires from the same company and I have to change two at a time. I agreed and two tires were replaced. In a month the difference between front and back tires caused the power train to become damaged. The dealership said that whole transmission needs to be replaced, but because the manual says that no more than a 0.25 should difference is allowed between tire thickness, there was no manufacturer guarantee. They said that there is a light on the Subaru dashboard that signifies it: If the AWD is flashing, driving can damage the power train. As soon as you can, park in a safe place and check your tires to make sure theyre all properly inflated and the same size. It never went flashing.Subaru is the kind of car that is supposed to drive in rural areas, farms, forests. If there is a difference in tire diameter in such a small amount – it should not damage the car to a point of a price that is a third out of the cost of the car. If there is that possibility, a warning should be posted on the dashboard, because it is major a damage to car. In this field – Subaru failed completely.

I bought a used 2012 Subaru Legacy from a non-Subaru dealership and 4 days later there was something wrong with the transmission. The dealership at first couldnt identify the problem. So I googled it and discovered what was wrong. Thanks to a YouTube video. They then didnt want to help fix it and my warranty doesnt kick in till 30 days after date of purchase. And the vehicle wasnt safe to drive, it stalled if I broke too hard. So I couldnt wait the 30 days and go without. I called Subaru and they paid $1000 towards the repair! They didnt have to do that and they did because thats good customer service.

I purchased the 2015 Outback Subaru in 2015 December, I have 17,000 miles on the vehicle. The oil change was suppose to be every 6,000. So far its every 3000 that I have to change the oil. I read that Subaru knew about this problem and still built the Outback with this problem. Now the dealer is telling me I might have to put a new engine which is ridiculous because its only 1 year and 6 months. I hope someone is able to help us with this problem that we all have for the Outbacks!!!

I bought a 2008 Subaru Legacy (with EJ25 engine), took great care of her, synthetic oil and all and she has a blown head gasket. Ya, a 4-year vehicle, a reliable and expensive vehicle that has been properly maintained has a blown head gasket. At first, I was completely blown off by the service manager, Ron **, then I talked to the GM of the store, Brian **. He admits to seeing these cars with blown heads all the time, and its a known problem. Then I talked to Subaru America. Nothing happened until they admit there is a recall on this engine, but my VIN does not match?! Who cares about the VIN? Theres a known problem with the engine that even the GM says once its fixed, theres never another problem. That means its a factory defect, i.e., you need to recall and fix the $2000 problem on all these engines, not say, too bad, so sad to a single mother still paying payment on her car.

I have found many things I hate about my Subaru. The biggest is you cant use any of the devices unless the car is running and you are burning gasoline. You cant listen to the radio or charge your phone or use your gps or talk on your phone through the radio. I used that for 10 minutes and my battery was dead. The heater does throw heat on your feet. There is a tube about an inch wide that comes down beside the console and that is all the heat you get. If you are in a hard rain storm, you cant see because the wipers do not run that fast. I have an SUV and the back hatch is so difficult to open or shut, I have to put everything down to open or shut it. I bought this vehicle due to Consumer Reports data. They apparently do not look at things like this. I hate it. Anytime I ask Subaru, they say that is just the way Subarus are. Now my radio screen has squiggly lines all over it. So bad I cannot see to back up or see the channel on the radio if the sun is shining on it. They said, Well, the radio works, doesnt it. If we were talking about a 57 Chevy, yes, I can hear the radio. But this vehicle radio is supposed to do other things and it does not because you cannot see them. This item I believe cuts into resale value. Anyone thinking of buying a Subaru should check out these items. If they are ok with them, fine. But I was not told nor did I think to check them before I purchased and Subarus do not come cheap.

Being a Subaru owner brings peace of mind to many drivers. With an all-wheel drive transmission that is supposed to be the best in AWD, and an engine that is supposed to go 300 thousand miles, many people feel like they made a good choice in purchasing a Subaru. However, I have news for those of you with false hope. My car made it 30 thousand miles before it needed a new engine. The whole engine was replaced which cost about 10,000 to repair (what I was told by the technicians). A field technician inspected my car for abuse; of course he didn’t find it, instead he found that it was a manufacturing defect. One month later I got my car back.At 33,000 miles my car was once again “like new”! However, only 26,000 miles after a new engine, a “defective camshaft pulley” broke causing damage on my camshaft, valves and overall one of the heads. I was simply driving down the road and it felt like the car ran out of gas and it would not turn on again. Subaru did not cover the tow. Once again they repaired my car which took another month. I would like to mention that they did in fact cover the repair once again because my car is under warranty. The 2nd major repair was also a few thousand dollars. One mile down the road from Subaru (Bob **, Subaru, West Lafayette, IN) a carelessly installed fuel-like sprayed gas all over my hot engine! This has honestly put my life in danger. The car could have caught on fire or blown up!!!These bad repairs and “defective” parts from Subaru make me feel like my sporty car is made out of glass. I drive my “sports car” like if it was an old car that could break at any time. OF COURSE I NEED EXTENDED WARRANTY. My car is a little over 1,000 miles away running out of powertrain warranty. Keep in mind these repairs happened 1 month ago. Later I got into contact with Linda **, the Subaru of America Customer Service Supervisor, and she said there was nothing she could do to help me. Such a massive company like Subaru could not offer help for a defective car they sold me. They could not offer me extended warranty, they could not give me extended warranty at a discount, NOR COULD THEY EVEN SELL ME EXTENDED WARRANTY. Im not asking for anything more than extended warranty from whoever you would like, or the $2,000 it costs so I can buy one.How can Subaru not do such a simple thing? They sold me a defective piece of junk and I have to deal with it. They do not back up their own cars. I would not recommend that anyone buy a Subaru in the United States. It will break. It will be expensive. And it will certainly not last 300,000 miles. If you have warranty, at the very least it WILL be an inconvenience not having a car for a few weeks while it is being fixed. Please tell me if you think my car will make it 200,000 miles at least.I am very unhappy with the customer service Linda ** provided me with. She did not do anything towards helping me. She did not meet me halfway nor tell me who I could speak to that would solve my problem. She also talked to me in a disrespectful tone which honestly could just have been her “customer service” voice. I need 100,000 or 4-year extended powertrain warranty. Is really impossible from Subaru? Please know I am awaiting for this issue to be resolved.

Our first Subaru was a 2009 Outback, and we loved it. It was a program car with about 10K miles on it when we got it, but had been owned by the state of NC DOT so was like new when we got it. The one problem we had throughout the life of it was the left headlight would not last; it would go out several times a year. Because of some other problems, some possibly a mechanics fault, that car caught fire and was totaled in 2013.We went back to the same dealer in Asheville NC and bought a new 2014 Forrester. From the beginning it had a lag when accelerating, as when one is passing another vehicle or when a potential problem has arisen and one needs to move fast to avoid a wreck. It was a consistent 6 second lag; after 6 seconds, the RPM would soar almost to the red line. I could literally count one thousand one, one thousand two etc. My husband took it back to the dealership and asked about it. Oh, everyone is complaining about that with this car, theres nothing to worry about. Umm, I do worry when my car wont move when I want it to! Ill also add at this point that my husband and I are both in our late 50s, and we are the only people who have ever driven this car, so we know how well it has been treated.In Februrary 2016 I left home, drove into town (10 miles), made two stops, the car was running smooth as butter. My third stop was at the car wash. I pulled up, told them what kind of wash I wanted, and I went into the lounge to wait. A few minutes later the guy came in and said, Your Subaru wont move. What?! I went out, cranked it, could put it in gear, but it was like it was in neutral. Could hear the motor revving, but nothing happened. There was no noise when it happened. There was no smell of anything burning, nothing. The emissions warning light was on.I had the car towed to our house (I needed to get back and get my other vehicle for an appointment), then later had it towed to a local garage, because the car was out from under warranty. He kept it a week, then called and said he couldnt figure out what it was, so he called the dealer we bought it from, and they said they thought it was the transmission. Paid to have it towed 70 miles to the dealer. After about a week, they called and said they couldnt figure it out, so they ran all the computer stuff and sent it to Subaru to find the problem. They determined it needed a new transmission.The Service guy told me when I picked it up that when they went to look in the transmission, all kinds of parts fell out, that the transmission had literally exploded. That was the word he used. Fortunately that was still covered under warranty, so it covered the $7K to repair it. When we finally got the car back we noticed the lag was gone! Now when I accelerate, the car actually does what its supposed to do! If you have that lag, insist that they check your transmission!

I bought my third new Subaru last fall and noticed the drivers seat shifted forward and back about 1/4 in each direction. Every fast stop or start you notice the seat and your body shift slightly. I took it in the first time and the dealership said that it was within tolerances. On the second visit after contacting Subaru corporate they told me that I had the seat too high and that had I lowered it the movement would stop, but they were going to replace the entire seat anyway. I waited for 3 weeks until they finally told me to take the car home until the seats come off of national backorder. The third visit they replaced either the seat back or the entire seat depending on who you speak to, but the seat still moves even if it is lowered. More calls to Subaru corporate to finally be told that the movement is within their tolerances. I told them I would never buy another Subaru and they were okay with that. They dont seem to care about the quality of their cars any longer and dont seem to care if they lose customers forever.