I have nearly 200,000 miles on this car and have had only one major repair. Love it. Leather seats, heated, great space for hauling whatever, smooth ride, good gas mileage. The transmission did fail at around 175,000 miles but got a rebuilt one that works great (also we have a great mechanic). Recalls have been taken care of quickly. This car is a tank!

I also like Suzuki motor cycles for durability but Honda has the comfort hands down. I have Honda cycles since I was a kid and always had great luck with them. I just sold my last one because of health issues that prevent me from riding anymore. If I could have just one it would be a Honda.

I leased a Honda in 2013. In March 2015 I traded the Honda in on another car. The dealership obtained a payoff from Honda Leasing. The payoff check was sent to Honda. They cashed the check and sent a free and clear title to the dealership. 6 months later I get a bill for $280 property taxes. They got their payoff. Dealership got a free and clear title. I dont owe them anything, hence free and clear title. They are now turning me into collection agency because I wont pay them. Looking through my papers, they sent me a refund check 2 months after they released the title. Anyone else have this problem? What did you do?

I purchased it 10 years ago and have been very happy w/ it except when I had to replace the transmission with mileage below 80,000. Honda didnt cover it. The car is good on gas and is a comfortable ride even though its 10yrs. old and total mileage of over 100,000.

Transmission of 2002 Accord fails April 2011 (at 23,000 miles). Cost is $1867 to fix plus towing. Another part of the transmission (TCC Solenoid) fails January 2012 (at 27,252 miles), costing $864 to replace. Responding for the second time to the summer 2011 Honda recall for an airbag repair—response number 1 in September 2011 and response number 2 in December 2011—I was asked to come on a specific day in January 2012 to have it repaired. I went but Superior Honda of N.O. did not have the part. When they got the part and fixed it they told me that the OPDS sensor needed repair and I had no airbag coverage at all. I learned later that this problem was under warranty until one day before the repair was made. This was only $300, not the $3,000 transmission fiasco (including a guess at towing cost). I think Superior should extend the warranty one day since if they responded properly to the September request or had the part for the recall work, the OPDS sensor would have been under extended warranty (Spring 2006 letter from Honda).

I am driving a HONDA MOBILIO Car in INDIA which was bought by me on 2015. On 16/11/2015 in Chennai we had heavy rain and we drove this car to court as an emergency case. But all of a sudden the car engine has stopped by itself without any reasons. Then we towed our car to the dealer in Chennai for an inspection. The service engineer told us that the rain water has entered in Engine. We all surprised to hear that. Is it possible? And we had a doubt that these HONDA cars are not suitable for rainy seasons. IF the water gets into an engine it is purely manufacturing defect. But the dealers is looking for an insurance person to change some spares. No one has intended to file a complaint in HONDA. We are not ready to accept this car by changing some spares. It will affect the home setting of the car. My question is this. Will HONDA replace our entire car if it a manufacturing defect? We have noticed that about ten cars are in dealers garage. We have discussed with HONDA dealer for the replacement. But no response from them. We wish HONDA manufacturer should intervene with dealer to replace the entire car. In other words HONDA should declare our cars are not suitable for rainy conditions. Such a surprise from the dealers. They are not ready to escalate this issue to manufacturer. They are looking for an insurance people to cover the cost. We need response from HONDA manufacturer to solve this issue.

2011 Honda Pilot - I was surprised to learn that my accelerator is controlled by a computer. Recently, the TP sensor was not working properly and the car had a mind of its own. I had no control over the car. The car took off ... power steering failed and brakes locked up. I was, thankfully, in my driveway. I cant believe this is not a warranty issue. Honda should replace my sensor for free. They just reset the sensor and charged me $126. I am trying to sell the car. I fear this will happen again soon. Please consider this situation.

There is an ignition switch recall - Same make, Same model, Same year as my Honda Civic, but they will not repair my ignition switch because my VIN doesnt match the recalled VINs, even though they have the diagnostic from the Honda tech saying that it IS, in fact, faulty and needs to be changed to avoid further DYING in the middle of a busy intersection or interstate! When I contacted American Honda, they told me that it was just Coincidental and even DENIED that that was the case until I had PAPERS showing that it was from their very own technicians! Jerks.

I bought a 2018 Honda Accord Touring trim (nearly $40K car). Have had 7 different failures so far (defective paint, electronics failures, parts falling off car door seals, wheel well lining, etc). Hondas answer is to keep taking the vehicle in for service. Its only 3 months old with 6500 miles, and its constantly breaking. In spite of the obvious fact that I have a lemon/dud, Honda will NOT replace the vehicle. My dealers answer outside of keep bringing it in for service was for me to sell my car back to them at a loss, and theyd work me a deal on a new car.GARBAGE quality from Honda. Even worse they dont want to stand behind their product. Ive been working with Leo at Hondas customer care, and he said theres nobody I can escalate to, but hed discuss this internally with the distributor (?) who generally does not talk to the customer. At this point I am in the process of yet more repairs, but a new car experience should NEVER be like this.Ive owned Honda cars my whole life, and have had an 83, 87, 2000, 2005 Accord, as well as a 2005 and a 2006 Odyssey. My 2005 Accord was a nightmare, but that was due to a 3rd party, aftermarket hack job from the dealer, so I cannot state that was a Honda issue. Now I have a 2018 Accord, and outside of some miracle response from Honda to make this right, it will be my last Honda EVER!! To be specific, heres a list of my issues so far in my first 3 months/6500 miles on the car: 1. Paint defect on side of car in front of passenger door 2. Paint defect on roof of car3. Failed backup camera/console unit 4. Weather stripping literally falling off passengers back door 5. Wheel well came loose and is resting on the tire while driving (part is in back order) 6. Bottom weather stripping loose, and sticking outside of rear passengers door7. Intermittent charging working/not working on wireless cell phone charging pad (iPhone X)NOTE: When the dealer looked into the paint on the roof, they first wanted me to file a claim with Cameron (additional paint protection/warranty product I bought), and there was a small elbow sized dent in the corner of the roof after they looked at it which I had to speak with the service manager about to get fixed. They did fix it, but didnt initially want to take ownership of it. Seriously, Honda? Ive Never spent so much money to only live to regret the purchase and get such a careless response from the manufacture of such a clear quality issue with YOUR product. If you are thinking of buying a Honda, buyer beware, and know that Honda will do nothing more than keep sending you in for repairs time and time again. I fear Im reaching the point that the lawyers will have to battle this one out.

I purchased a used/leased 2008 Honda Accord EX-L with leather in 7/2011 with < 40,000 miles. Within a few weeks, I noticed discoloration and what appeared to be wear of portions of surface on the drivers seat. Basically, the dealer I bought it from, the dealer I normally work with for service and Honda of America (HoA) customer service, all have repeatedly said normal wear and tear, -past warranty. They (HoA) offered a $1,000 fix with a discount to $450. Woopie ding! I have been a loyal Honda accord owner for over 20 years based on quality and customer service. What I have experienced recently was not customer service. Sad, very sad. BTW, I have friends who just sold their used Honda Accord with ~210,000 and the leather looked as good as it did when they bought the car!

The 2018 Honda Civic Sport Touring that I purchased is the single worst auto purchase I have ever made, and I have owned more than several Honda automobiles and motorcycles. The build quality is horrendous on this new model, it feels as if you are driving around with the windows and or doors open at all times, the interior constantly fogs. The interior is extremely cold in winter and extremely hot in the summer, the climate is at 90% fan level at all times, of which the fan makes a subtle whirling noise. The collision mitigation system will brake randomly for you with no obstacles in sight, insanely dangerous. That same system if you attempt to disable you can but you only get like 10 disables before you can no longer disable for the following 2 weeks, really? A limit on how many times I can turn off this horrible dangerous feature????The OEM tires on the vehicle are constantly either blowing out or running low on air, why they put such a cheap standard load tire on this hatchback vehicle should be considered criminal. I have now had to replace 2 blowouts and Im re-filling a different tires air at least once a week, I had to purchase a tire infiltrator so that I dont have to constantly visit and pay the gas station for air.The wooden board that covers the spare tire in the trunk has curved and no longer sits flat, WT???? The molding/black rubber seals around the doors and jamb already coming loose. From what I have noticed on the drivers side door the interior section if you rest your arm on the panel itself it rattles, Im assuming this is caused due to the flimsy nature of the panel itself. The drivers side visor rattles?13, 000 miles in and Im counting down the months over the next year to trade this junk in, I will never ever buy a new Honda vehicle going forward. I would without any doubt recommend Hondas from 2010 and back because I have had great experience with the year models. Im sure Im missing something here as there is just too many thing to remember. I get in the car daily thinking whats next with this thing. Living off the build and name of years in the past. Just HORRIBLE.

Worst brand new car I have ever owned. One year ago, I Purchased a brand new Honda HRV from a new car Honda dealer in Puerto Vallarta. To begin with the car which is supposed to be very easy on gas never gets more than 15 miles on a gallon no matter how I drive. Unless you drive on the most unblemished smooth as roads in the world this is suspension is terrible and incredibly bumpy. In less than one year the dashboard rattles like it’s a 15-year-old jalopy. The air conditioning does not blow strongly enough to even moderately cool down the car in warm weather. So far the dealership is offered to do nothing about the terrible gas mileage saying they’ve checked the car and it’s fine. I will be bringing in the car to correct the other problems but I have no confidence they will be fixed either. Honda should be embarrassed to have put out a model that is this terrible.

I have a 2011 CRV with 24,000 miles in it. (I drive 80 miles a day). In November 2011, I had a software update from a recall, that adjusted the timing. I was getting 32 mpg consistently on the highway, and 28 when I did city driving. After the update, I cant get anything more than 26, city or highway. Honda said to have the dealer check it. They did, and everything was okay, as far as they were concerned. Then Honda said to have the dealer run a mileage check. The dealer said there is no such thing, other than looking at the mpg indicator. Honda says if it is within the normal range, then there is nothing they can do. No one can give me a number for normal range. I keep getting the runaround from Honda. I have the extended warranty as well. This will cost me over $900 a year in added fuel cost at the current prices.

They started using a new AC system that is faulty and costs $500 just for a recharge and of course no one on the planet has the machine to work on it but the dealership. The car is great otherwise. Honda really let me down by simply creating a problem to make more money for service after the sale.

I recently purchased a $30 Honda shirt (Made in Taiwan) from the apparel store. After one wear, the material was easily altered (for better lack of term). I returned it, received an in store credit and immediately used the credit, added $30 to that, and purchased what I thought to be a Quality $60 Honda Jersey. At the time I did not realize it was also made in Taiwan! No tag, only a plastic Made in Taiwan stamp inside! Well customer service refused to accept the return because supposedly there was no manager in store. On my way out, the salesman & I talked and he was able to talk with someone who the cashiers could not talk to, and the salesman offered me a $25 in-store credit! I basically refused, and he was surprised because he said its usually not hard to give away $25! Without him realizing, I didnt want to give away $35 (the difference of what I paid)! I left the store, left the jersey in the parking lot and will never visit the store again! I purchased a $7K bike (cash), I purchased other apparel, accessories, gifts, helmets, even $149 boots a month ago. I felt good to be a loyal customer but too bad I didnt get the same loyalty! I was so mad I was in tears! Oh well, no more tears over Dreyer as I will shop elsewhere!

The Honda Service crew on 5244 Dixie Hwy, Louisville KY, 40216, has decided that they dont want to serve my car because I am unattractive in their eyes. They take out their hatred for me out on my car.

Okay, I was a very, very firm believer in owning a Honda. My entire family literally is driving one or has owned one. Even a lot of my extended family and I always vouched for them when people asked about my car. After I found out about the recall in June of 2016, through my sister mind you, I immediately wondered why I was barely finding out about my airbag recall now when someone people had known months before. Later that day I went onto the website to punch in my VIN number and check to see if my vehicle was a part of the unlucky bunch. Unfortunately, it was and my passenger bag was the airbag up for recall. And it just so happens that my boyfriends Honda, which is the same make and model as mine but a year newer, had the same passenger airbag recall as mine.So I called to speak with someone. They gave me the same bit as everyone. You can still drive it. Just dont have a passenger. But I did try to explain my boyfriend had the same problem and if we could just get one alternate transportation vehicle because we are not about to take two separate cars to the grocery store, out of town, or anywhere else that requires us to carpool. They just gave me some ** excuse that there was nothing they could do. For now I should avoid having anyone sit in the passenger side. They suggested I would be fine because my airbag shuts off when no one is in the passenger side and I tried to explain to them MANY, MANY times that my light doesnt turn on to indicate that my airbag is off and of course, same thing goes for my boyfriends car. Of course, that made their ears perk up and I finally got their attention. Or so I thought.Long story short, I called another 15 times, give or take. Every time I got the runaround and no one could help me. Its now the middle of August and someone has FINALLY returned my call regarding this and wouldnt you know it, Ive been denied alternate transportation and they will just order me the part to have my car repaired. Who knows when that will even be. Of course, I may have to pay out of pocket for the defective off switch on the airbag so that was some GREAT news to hear.Regardless, fixing my passenger airbag off switch doesnt fix my problem at all. Both me and my boyfriend have the same car with the same problem. We live together and have NO other means of transportation when we run errands or go out of town. The fact that Honda is just going to take a chance with mine or my boyfriends life is just remarkable. Thank you Honda for showing me your true colors. I will NEVER, EVER purchase another Honda again and I dont plan to refer people to your business. I do plan to tell people of my experience with your company and how youve handled this recall. My recommendation, dont buy a Honda. Avoid, at all costs, purchasing a Honda. Worst customer service of the year. Honda, you are all cowards and I hope you get whats coming to you.

While driving my car on I-10, both the passenger side curtain airbag and seat airbag deployed with no warning or reason! When I got home, I wanted to contact Honda; but a lawyer friend warned me to do my research first! I found several online complaints about the same issue. In each case, Honda claimed they must have run something over that caused airbags to deploy. In each case, driver was sure they didnt; but Honda refused to fix the car, and insurance also refused. I took proper steps to protect myself; and sure enough, Honda gave me the same response. I can’t believe nothing is being done about this! It is unfair and very dangerous to all drivers on the road! If you are considering buying a Honda, I would strongly suggest considering another make that is safer and from another car company that takes responsibility for their mistakes.

Went local and after 3 mo. they could not relate issue to area rep. Call for roadside assistance after car died. Seven thousand miles on odometer. Waited 4 min. For assistance then needed ID #. Find that in the dark. Called back. Waited 5 min. Got someone I couldn’t understand. Ask her to repeat and she hung up. She did not call back. This was your -Roadside Assistance??? I’d

When I initially took my 2004 Honda in for the airbag recall, I was told that my airbag was fine. 6 months later I was hit at an intersection where the driver was going in excess of 45 MPH. My airbag did not deploy. Have you heard other similar concerns?

I bought this car because I wanted Quality, reliability and pride of ownership. Honda has lost the word Quality, Reliability and pride of ownership. They are living in the past! Cheap Brake pads (rotors being turned at 18,000 miles, 4 brake jobs before 60,000 miles). Excess consumption of oil in engine. Spark plugs needed to be replaced every 5,000 miles. Short Block was replaced, Then the Heads were replaced, then all the parts in the short block were replaced. Comes to find out I had a cracked head seal. When they removed the heads they dented the fender walls on the two front fenders which had to be repaired. One morning I went to work and the transmission would not get out of second and then it would not get out of park in the middle of an intersection.I loved this car and took a long time and money to make sure I got what I want. I finally got rid of the car because no one in my family trusted it and did not want to drive it. The GM of the dealership called me one day and said that they had over $12,500 worth of repairs in the car. He asked me if I wanted to trade it in. I was at that dealership twice a week getting rentals so they could try and get this fixed. HONDA stood silent.Really- would you buy another Honda, I did trade it in and bought a Camry. I drive 75 miles a day to work on the Highway and Honda could not handle that. Do not always believe what you read. MY son owns a 1997 Camry with 230,000 and runs better than the 2008 Honda Accord. Go to ** and you will see what Im talking about. It has been 6 month since I owned the Honda and Im still very agree, Because Honda did nothing. They do not care. They are living in the past and people are paying a higher price for a car that has issues. This is just one story and I have learned my lesson. Happy Travels.

Updated on 11/17/2020: Im not happy with Honda and customer service. They keep brushing me off and just saying, Oh he has a case number. They dont do anything to fix the problem. I will never buy a car again from Honda. Im not happy with Honda.Original Review: I was shocked when my tire blew out on the road and I had no spare. I have to spend my time and lose of a day of work to wait for the tow truck to come to pick up the car and take to the tire place. And I have to spend money for a tow truck. That in itself is a rip-off. I will be filing a class-action lawsuit against Honda for the inconvenience and safety. Whoever had the same situation please contact me so you can be part of the lawsuit. **

My previous Honda 2001 went through to 107,000 miles with only a loose transmission fluid hose. Amazing! This is not the case with my 2007 EX-L V6. The car was in four (4) repairs while on warranty! It had bad leather finish sticking out, rattle in rear door due to bad hinge, bad front brakes pulsating, complete failure of the whole AC system (the car was in repair almost two weeks for that one alone). Disgusting quality! Now, I did notice when the car was nearing the warranty end, I heard front cooling fans running long after the car shutdown. I got concerned and disconnected the fan wire and connected again, and the problem went away. A few weeks ago, my battery died. I put a new battery. I just noticed that my fan keeps running again for hours when the car is off. Turns out, there is something going on with relays. I am looking forward to dump this lemon as soon as I have enough money. I am not going back to Honda and I am educating everyone how bad Honda quality has become.

My metallic gray 2009 Honda Civic has peeling and discolored paint on the hood and front fenders. I googled my issue and saw it was a common problem and covered under warranty. I took the car into my dealer and was told that the 7 year paint warranty had expired. I explained that I had never received a warranty notification and requested a warranty extension. My request was denied by the dealer and the Honda Regional Manager. I appealed to Honda American; my appeal was denied. I have been a loyal Honda customer for 23 years and am extremely disappointed with Honda for failing to stand by their product.

I was not a Honda person until I started researching them and found that everyone who had one had none to rarely any problems with them. In addition to their reliability, their fuel economy is very good and they hold their value if maintained and taken care of. There are vehicles that are more comfortable but if they are sitting in a repair shop draining your bank account and are unreliable as transportation offsets the difference in comfort. I have owned many new vehicles and the most expensive one (a Cadillac STS) is the worst ever for reliability and our Honda CRV has been the best with ZERO problems ever.

Early last year (2017) the paint on the roof started to peel and chip and is growing at an alarming rate. The cost to repair this runs about $5,000 in upstate NY, an extended paint warranty was given that expired in 2016 (VERY sneaky Honda). Also the starter motors are garbage, expect to replace once every 2 years or so (another $800 after labor and parts every time). Very surprised Honda has stooped this low on quality but I guess we get what we pay for. That being said no complaints about engine life, which seems to be its only strong point.

My fobs will no longer open the passenger and rear doors on the second click. The Fobs continue to open the driver’s side door and lock all doors. Nor will the key open these same doors on the second click. The vehicle is a 2006 Honda Ridgeline. I am retired, and I cannot afford to take the car to the dealer for a fix.

I have been driving Accords since 1989, I learned a very valuable lesson. Once you have purchased your vehicle (this is my third Accord), per Honda of America any dealership has the option not to service your car. I was told to find a dealer that would work on my car. In my opinion this is not the way to treat a LOYAL customer. I have sent many individuals to purchase this brand---No more. Customer loyalty is not of high value to HONDA.

I brought my car (Honda Crosstour) into service in which I have an extended warranty and purchased a service plan. One month later I experienced a short in which all the electronics of the car went dead. I took the car into the same service center and I was told water is in the navigation unit. This is located at the back area on the right side. The first problem was the service team was not able to find out the cause of the problem. They did not provide me with options or update me that the warranty does not cover water damage. The service area open up the car and discovered water flowed into the navigation electrical unit area at the back of the car. The first words that came out of the service manager was oh well maybe someone played a prank on you and threw water in there, I dont know how water got in there. Its been a week. I have no car and they will not give me a loaner. They want my insurance to cover the cost which is about 3900 for the navigation unit and about another 1000 approx in labor costs. The insurance adjuster stated that this leak was not due to a minor bumper accident that I had 6 months prior. The service manager indicated that water may be leaking through there. The insurance will therefore not cover this item. So I am left without car, and attempts at escalation is arduous and stressful. This is the first time I am a Honda owner and if this situation is not resolved by Honda I will never be one again!

For the last two days I have been on the phone with Honda Customer Service trying to get a loaner vehicle until the replacement airbags involved with the recall come in. I was just told it could be a week or more before Honda made a decision to approve a loaner vehicle for my wife and I. Their advice was to have my wife ride in the back seat for a couple of months till the new airbags were available (unbelievable)!!! This is a very serious issue as the airbag could explode, even without any vehicle impact, and send metal fragments flying into the passenger compartment. Very disappointed with the lack of concern expressed by Honda and their disregard for the safety of their customers.

Problems with my Honda 2007 V6 just after about 33,000 miles - I am being asked to carry the following: Brake Fluid, Power Steering Fluid, Oil Drain Plug, Front lower control arms bushing, 4 wheel alignment and induction service. All this will cost $1,255. Only yesterday, I paid $733.99 for my service and brake pads, etc.

I have complained for over a year to our local Honda Dealer concerning the dust that clings to the inside of the vehicle. The district manager was asked to look at it, and he could not see how the dust/dirt was entering the interior except around the door seals. The best they could do locally was to give me the customer service # for Honda Corporation. They gave me a case # and said they would call. 3 weeks later they called and said SORRY but there was nothing they would be willing to do. My husband and I have allergies that have escalated immensely. We have pictures and they also took pictures here in Helena at the dealership.

June 2015 the paint on my 2007 Honda Civic started corroding. The extended warranty due to problems was 7 1/2 years. I missed it by 6 months. They would only split 50/50 for the sections showing corrosion. Their price for 4 sections was the same as Maaco for whole car, new bumper and dents fixed. Costing me $1575 to paint a car with 80,000 miles.

I am a very frustrated owner of Honda Accord 2.0 VTi-L, Full Spec, VTEC with plate no **, registered in Penang, Malaysia. Ive been maintaining my vehicle in your service center namely KAH Motor located in Sungai Pinang, Penang, Malaysia. Six months back, I had complained about sounds from the bottom of my car bonnet. The service engineer helped to check, but could not find the root cause of the sound. Id sent my car for checking for 3 times during the past 6 months, no results.Finally, a month back they told me they found the cause. But, the spare parts need to be ordered from others. They said theyd filed a complaint to Honda HQ and the warranty claim has been approved, spare part should be arriving within 1st week of Apr.12. Sadly, they did not update me even after 15/4/12. When I called up, they said the spare part had not arrived and they do not know when it is arriving. What an irresponsible answer?! They didnt even bother to highlight my problem to their top management and get my case solved. After all, Ive been waiting for 6 months to confirm the root cause of the sounds. And now, another infinity date to wait for the repairs?! This is totally unacceptable! I am a heavy user of this vehicle and I need to be safe on the road. I need this to be resolved.

The steering in the Honda Accord 2012 with alloy wheels is extremely hard and very, very uncomfortable to use. I made a complaint to the dealer, and they said the steering hardness is because of the alloy wheels. And I tried changing the alloy wheels to normal wheels, and to my surprise, the hardness is still the same. It does look like I will get a solution for the problem, unless the matter is escalated to the Honda Motors corporation. I did not expect this sort of steering from a company with such high reputation. This has greatly reduced my impression about the quality of Honda cars.

VSA warning light came on in my 2009 Honda Accord. Dealership said perfectly fine to drive, just a warning light. Next day I had to have my car towed to the dealer. They are telling me 4 timing teeth stripped off $980 and 4 bent valves which they can give me NO cost for except if they cant fix/replace the valves I am looking at $4000 for a new head. Mind you I have owned and perfectly maintained this car at the same dealer since brand new and the timing belt has 84000 miles now and its not recommended to change until 105000 miles. The dealer doesnt care and I started a case with American Honda and they care EVEN LESS... HONDA IS SUCH A DISAPPOINTMENT!!!

My son was in an accident on 1/16/12, got hurt, went to the hospital. He has a 2003 Honda Polet and hit the car in front. A lot of damage was done to the car and it was a 3-car pile up. He was hurt - all of his mouth and head. I want to know why the air bag didnt go off. He was driving at the speed limit of 40 and sneezed for a split second, and found himself behind the car in front. Please let me know why the air bags didnt go off.

My parts are on critical back order for repairs for my brand new 2021 CRV. My car has been in the shop since October and Honda has yet to reimburse my car payment or call me back regarding a loaner!!!

All I was doing was trying to get a brochure of the 2019 Pilot mailed to me. Juan the Brand Ambassador couldnt help me, as he didnt see it on the website. Since it is a large company, someone there has it. They send them to the dealers dont they? I asked to speak to a supervisor. He politely told me no. So if Juan doesnt know how to solve a problem, NO ONE DOES!!! If this company is so hard to work with BEFORE there is a real problem, how will they be when there is one? TOYOTA here I come!

Aside from the styling which makes the 2007 Honda Ridgeline not look like a pickup truck, it has been trouble free and reliable. The two way tailgate is very handy. Cannot get any better!

On October 10, 2017 I had my vehicle in for service with what seemed to be a miss-firing engine. My Service Advisor was Eric **. Mr. ** told me that sediment had accumulated in the bottom of the fuel tank and that they had cleaned it out. After this I began having trouble filling the tank with gas because the pump handle kept disengaging. The car was also running poorly and finally about two weeks later I could not accelerate above 25 miles per hour. At this point I took the car to another car repair shop close to my place of employment (A & M Auto Shop in Jersey City). The owner called and asked me to come down to the shop to see what he had discovered. He had begun to flush out the fuel line and found part of a rag lodged in the pipe. He dropped the fuel tank in order to remove the rest of the fabric and then also found the fingers of a plastic glove sitting inside the small enclosure to the fuel pump. Inside of the gas tank was a wipe rag which had shed particles throughout the inside of the tank. After A & M removed the rag and glove, the car ran well for a while but the mechanic told me that he couldnt tell how much damage had been done to the fuel pump as a result of all the particles (from the rag) that had been sucked into the pump. We do not use this car extensively but planned to take it on a trip to Williamsburg, Virginia in April, 2018. While driving through Washington DC, we noticed a burning smell and the car would not accelerate above 20 miles per hour. We pulled into a Firestone Auto Care Center in Springfield, VA on Saturday afternoon around 4:40 pm. Since the store was closed on Sunday, they could not service the car until Monday morning and we had to pay for two nights in a hotel.On Monday, the Firestone mechanic suggested replacing the catalytic converter. He did so but the problem remained the same. Firestone did not charge for the service since the problem was not fixed. They suggested that we take the car to a nearby Honda dealer. We had the car towed to the Honda dealer who could not service the car until the next day. At this point we had to pay for another nights stay in a hotel. The next day, the dealer informed us that the fuel pump had failed and must be replaced. On our way home from Virginia, the car again began running rough. I have not driven the car since then. I believe that these problems can all be traced to the particles from the rag which corrupted the fuel system. At this point, the car still does not run properly. Since the rag and glove originated in your shop, I am asking that you restore my car to good working order at no additional charge and reimburse me for my expenses thus far -- $2158 (A&M - $475, three nights in the Wingate Hotel - $719, and Virginia Honda - $964). I have the rag and glove that was found in the fuel pump tank as well as video of these items being removed by the A & M mechanic who is willing to attest to what he found. Please contact me on ** so we can resolve this matter. I look forward to hearing from you.

I bought my 02 Accord brand new, and now have 174K on the clock. Ive replaced the transmission 3 times, and finally found a shop here in San Francisco that built it correctly. They told me that Honda transmissions are unlike any other standard transmission design and they fail often. Theres too much pressure kept in the torque converter, and not enough return fluid for the unit to function correctly. There are several aftermarket fixes, of course, that you have to pay for. When I picked my car up at the shop, there were 3 Accords, 3 Odysseys and 2 MDXs. I called American Honda to ask for some sort of help seeing as this is my 3rd time around the pony show - nothing. Shame on Honda for being so stupid in their design. Im not going back for more.

I would recommend Honda for its reliability, durability, minimal repair if regular maintenance is followed. The ride is comfortable, not overly tiring during long trips, have ridden from Chicago to Orlando and returned, I even followed Route 66.

I called them several times. The pressure on the wand built up and my husband could not get it to release. They told us to take it to a repair shop. I told them it is a safety issue, if someone was around when that pressure released, it would hurt anyone close by and I did not want to load it and haul it for that reason. It was a commercial heavy duty washer, which we thought would last longer, it is about 3 yrs. old. It is used maybe twice a month, and just for personal use at home.Needless to say it is just sitting out our way so when it blows hopefully no one will get hurt. If they do, I told Dewalt they will be responsible as they have been told and chose to do nothing about it.

I own 2007 Civic, Honda issued a warranty on engine block, overheat cause a crack in the engine to which they are covering only the engine block and the warranty doesnt apply towards other part of the engine which will surely damage because of the original issue. In my case, service rep found that cylinder head is damaged and after keeping me on phone for several hours and keep me waiting for 2 days they replied they wont cover. This costed me $2500 which is same if I take it to other mechanic (quoted $2900 to rebuild whole engine).

I love cruising on the highway and was looking for a powerful bike for this purpose. Honda is the most trusted two-wheeler brand anywhere in the world and I selected the CB1100EX after taking a test ride and going through reviews. Trust me, this is an amazing bike. The build quality is solid. Honda has used premium parts to make this motorcycle. I have commanded other cruise bikes but the happiness and satisfaction that I got from the CB1100EX were unparalleled. The riding posture is straight up. The seat is comfortable and spacious which reduces rider fatigue

I had visited Boch Honda West for sales inquiry. We felt really bad after listening to the way the sales Manager Mr. Eric treated us, he was so rude and this attitude of your sales team head has made my brother to decide on another brand, you have lost a loyal customer who has been using honda all this days (I know this sales people dont care about this). This is a bad example that a salesman can set, I am a customer you need not treat me like one, can you people treat as humans and talk decently. Arrogant attitude from their sales staff is something that was so shocking.

I really like Honda. I am very happy with the purchase. I had other cars but I feel this one is less expensive in maintaining. I like the comfort and easy maintenance. Also has some automatic feature which are great. The chairs are nice and enough space for legs. However, there can be some improvements by adding more power to the car. For the price the car is good but still I will like the speed to be able to increase faster when I press the pedal. Other than that, I like everything about it and I want to buy another one.

I recently received a recall notice for a new Honda SXS we purchased. The recall was for a safety issue related to the steering joint assembly. They say they will repair it free of charge. Keep in mind, upon receipt of this notice it is no longer safe to operate the vehicle until an inspection/repair is performed. Thus, rendering the vehicle unusable. The local dealer wants to charge to come pickup the unit or the owner must bring the unit to the dealer for the inspection/repair. Due to COVID-19 we decided to go with the first option. However, thats an additional $100-$150 charge from the dealer for a problem that Honda created! Asked American Honda is they would reimburse and they decided to recite the warranty which exempts them from paying for the transportation. Under normal circumstances this would be acceptable, however, due to COVID one would think they would make an exception and do the right thing for a lifelong customer. NOPE! There are simply too many choices out there when it comes to vehicles and too many other companies willing to do the right thing. Honda will never see my business again and I would recommend anyone looking for a Honda to reconsider and go with a more customer oriented organization that would be more deserving of your business.

Honda is a joke. Bought Honda because of name. However got a lemon and they are refusing to address issue. Car RPMs surge rapidly while driving a constant speed and cars gas mileage is a complete scam and a lie. These companies rip people off and smile doing it. Its disgusting. Im going to picket outside the dealership and put a sign on my car that states they are unwilling to resolve issues. My car has 300 miles on it.

Bought brand new 2020 Honda goldwing and it stalled slowing down multiple times. Was charged fee to not find a problem that they said to make a case w Honda directly. It stalled again and corporate told me to screw and pay for the diagnostic again. Paid 28000$ for bike and they nickel and dime you over not backing their product.

I am driving a HONDA MOBILIO Car in INDIA which was bought by me in April 2015. On 03/12/2015 while travelling from Ernakulam to Kollam on official trip along with 3 other colleagues, halfway thru the right side quarter panel glass (glass pcs between back door and the dicky door) automatically shattered. When we checked with the service centres they said they have never come across such instance before and this can be claimed only under insurance. We are not ready to accept this. This should be a product defect since there was no other reason we could see. Has anybody else faced such a issue?

Here Maps provide updates to Honda & Acura Navigation system. They knowingly sell DVD map updates that may cause permanent damage the Honda and Acura navigation systems without offering a disclaimer. On June 7, 2017 I purchased the 2017 Honda White DVD to update the navigation system in my 2007 Honda Accord. I followed all instructions listed inside the case. At first the system appeared to be updating. A few minutes later, I received a read disc error on my navigation screen. I contacted customer service and was advised to removed the disk. I attempted to remove the disk but it would not eject. I took the car to the Honda dealership and they were also unable to get it to eject. The next day after the letting the car sit, I was able to eject the 2017 DVD. So I put the old one back in, press eject and it ejected fine. I put it back in so I can just leave the NAVI system the way it was. At first there was a message on the screen that read System now downloading. After a few minutes it went back to read disk error. So now the original disc can no longer be read. Although Here agree to refund me the $100 I paid for the DVD. Now Honda want to charge me $110 to do diagnostics to my system. I researched online and see where many other customers have the same issue and some have spent as much as $4000 resolving this issue. Here refers me to Honda and vice versa. I advised the last rep I spoke with at HERE that they should at least offer a disclaimer that states Beware this update may destroy your system. She agreed and said she will make that suggestion so future customers wont continue to experience this issue. Honda and Here are aware of the problem yet they continue to sell these DVD updates and customer is responsible for the damages associated with the update. This isnt fair and they should be held responsible for the money people spend to pay for the updates and the damages associated with the update. Can you please assist me this?

On Jan 2, 2012, I went to Valley Honda in Monroeville to purchase windshield wipers. When I went to pay for the repairs, I discovered that I did not have my wallet. I went out to my car to look for it because I thought maybe I left it inside. After discovering it was not there, I called my brothers office because I had just left his business, to see if I had left it there. He called me back and informed me that it was not there. The service person took me to a customer service agent named Anita ** to see if she would approve me going home to get the money and then return to pay my bill. She stated that she could not approve my request and it must be done by someone else. The service agent left to find a manager. Ms. Anita stated to me that this type of request is never approved. I replied to her that they would have to do something because I did not have any money on me. In response, she stated to me, Well, you knew that you did not have any money when you came in here. I was shocked at her statement. I reminded her that I lost my wallet and was quite distraught about that and asked her how she could make a statement like that to me. Without even looking at me, she replied with the most nonchalant and cold response, “Well, I apologize. I guess I was out of line. I was so upset that I only responded by saying to her, “You certainly were out of line.” I am 67 years old and have never experienced this type of careless response from someone. I called Mr. Jim ** twice to speak with him regarding this incident, but was unable to do so. My brother who is also a car dealer called to speak to Mr. Jim ** and also left messages for him to call. He did not return any calls. I feel that this statement was made to me because I am Afro-American.

I called Honda Care from sticker in window. Roadside service. They got my money, never dispatched anyone to unlock my car. No callback. No confirmation. I was able to find a local officer in Florida to contact local locksmith. Within 5 min my car was unlocked. I was in route with a 7 year old, phone locked in car. Absolutely do not depend on Honda Roadside.

Paid over $800 for tires and alignment and after I drove off I realized I had to force the wheel to the right for it to stay on the road. Then to test it I let go of the steering wheel multiple times and it immediately pulled to the left. I called the service department three times to speak with the man who oversaw my service, he didnt answer. So I made a u-turn and returned the vehicle. He did a test drive and came up with new terms to explain why its pulling and blamed it on the road. Three different men drove the car three different times on the main road including the technician and claimed nothing is wrong with the car. They refused to service it or even take a look at it. I told them not to drive out my gas and my mileage. They still took the car anyways and drove it around. The manager asked at first I said no then yes. He also did everything to try and keep the car on the road but still refused to service it or replace the gas in my car. As he was testing the car he was raising his voice at me saying its the road the car is pulling because of the road. I will never ever return to any Honda dealer to service or purchase a car. They are a bunch of criminals running a business.

On a high speed, trying to over-take, the car just slowed down and it just went off. Getting to the road side mechanic for a first aid, it was discovered that the top cylinder is spoiled. It was changed and the car started, but it has refused to go on slow. The car was taking to an auto-tap machine for diagnostic, ten problems were detected and rectified, yet it still persisted with not slowing. Each time it approaches a hold up or bumps, it will go off. I have tried all mechanics but it’s not working out. So what are your suggestions, please? It’s about a week now.

I am having intermittent electrical and electronic issues with both of my 2017 Hondas. I use to think Honda was a smart purchase but at this point I would never buy another Honda and I will also include Acura as the electronics are likely similar. Really disappointed with these two cars, thank god I leased them. Can’t wait to send them back. The dealers seem like they are so overwhelmed with complaints they will say anything to make you go away. Well guess what? After the lease I have.

Engineering top notch, quality control excellent, super reliable, easy to ride. Great gas mileage stability at high speed, easy service, easy starting low cost operation. Available parts world wide. Many available aftermarket accessories.

My mom drives a 2007 Honda CR-V. Honda issued a recall for the drivers side airbag in early 2016 and, unable to replace the airbag, parked the car behind the dealer and issued her a loaner in February and March of 2016. After 2 months sitting at Honda, they brought her car home so it would be inside a garage while waiting for the airbag replacement. During this time, she had the house on the market so she could move closer to my sister and I as my father passed away. We were concerned that the car would not be available for the 700 mile move all along and expressed this to the dealer who told her she could drive the car all over the country, contrary to what we were hearing in the media and from the Honda itself about the Takata airbag dangers.The house sold and we immediately informed Honda (the dealer and customer support) that we would need a car to move to Illinois. I told Tanya at Honda Customer Support we would have to rent a similar vehicle to pack and make the move if Honda could not replace the airbag in the CR-V. After speaking with Tanya many times, I was told that that we would be fully reimbursed by Honda for the expenses related to the airbag replacement and that there was no daily reimbursement limit. We rented the closest size SUV available (Pathfinder) and packed it for the move. Three days before the move Honda called and said they would be able to replace the airbag a day before the move.I had to unpack the rental car, drive an hour to return it and take a cab back to Honda to pick up the car. We submitted the expense report for $1,292.54 for the rental, gas and cab to Honda. After multiple calls, a reimbursement check for $162.11 arrived, wrong address and wrong payee. It has not been cashed. Honda will not put Tanya on the phone and says now the limit is $32.00 a day. I have made it clear to them that I had asked her multiple times about a reimbursement limit before renting the replacement vehicle and that Tanya said no limit. Honda has blatantly lied and my 79 year old mom is out $1,292.54. I have spent months dealing with this issue. Since I asked Honda more than once about reimbursement rates before renting a replacement vehicle, my mom deserves every penny she spent on this debacle and an apology from American Honda.

My situation: I bought a 2013 Civic SI four door in black. I was super happy until I noticed a year ago the paint started getting cloudy and white. Today it looks a lot worse and after undergoing what they call an inspection which was just pictures on one of the employees phone. The case manager had the audacity to inform me that they cant help me because it looks like rock chipping. Should I laugh or just be completely upset? I can say I will no longer depend on this company when it comes to buying a reliable car. I am so disappointed! The cars paint is suppose to have extended warranty of 7 years because of the poor quality of paint or coating they decided to use to save a few dollars. Yet they call me to ask if I would like to trade in my car right after I drive off the Aventura Dealer in Florida. For sales they are quick but the customer service is just disgusting. I will have to get a lawyer involved because this is just unacceptable. Its sad to say I am not the only one with this issue. I wouldnt wish this upon anyone and would never recommend Honda to friends and family again. Getting the car painted out of my pocket is $1000+ and Its just not going to happen. I am still paying this car off as we speak.

I purchased a brand new Honda CRV from the United States in 2008. Right from the beginning, I thought it was a bit noisy underneath and the problem still persists. The dealer in the U.S is not prepared to help. The dealership in Ghana says I need to change the suspension and shocks and I dont believe that this is the case, especially when the road which I use to drive to work and back is tarred. Please advice on what to do since its still under warranty.

From the beginning of my lease of the Honda Clarity fuel cell car, I had problem with the car controller board. Then, the fuel tank problem had my car towed to their Torrance, CA. location for replacement due to unavailability of the service and hydrogen fuel. Then, the water pump corrosion recall to replace the water pump. Then, the True Zero hydrogen fuel cell producer depot caught on fire and their trucks were caught on fire. Theres no hydrogen fuel and the long delay in getting the inspections and permit to re-open the True Zero hydrogen plant.Meanwhile, the consumers face horrendous problems getting through to Honda Customer service to respond to deal with the rental car situation. A lot of time burden spent by consumers like myself to get Honda to help by providing temporary rental car. Honda customer service keep telling customers to wait for their case managers to call back if you can even get through to them. Honda Clarity fuel cell lessees are paying a high monthly leasing fees to Honda and not being able to drive the car and compounded by their horrible customer service and red-tape to make consumers bear the burden of time and costs. This doesnt happen with Toyota and Hyundai fuel cell vehicles when I talked to their customers. If theres a zero rating, I would rate it zero.

I am not very happy with Honda as of today. A part of the front suspension fell out onto the highway apparently today. This vehicle was Honda certified but now I am finding out vehicle was apparently wrecked with is big no no. Just buyers beware that bullet proof Honda is no better than our old suppliers at Chevy and Ford. P.S. I am also being hung with $800 repair bill for something that is no fault of my operation of vehicle.

I tried to ask for a roadside assistance for my 4 month old Honda Odyssey due to flat tire, they told me exactly its gonna be 60 mins or less because it requires to be towed, 60 mins gone by but no roadside assistance. No call to tell me that it got delayed, waited. I tried to call them and follow up but they told me its gonna be 28 more mins, this is really bad customer service, good thing its not winter or snowing or I wouldve been froze to death.

2019 HRV Have been happy with it. Infotainment center has always given me a problem. When turning on right blinker Apple car play turns off. Using steering wheel to change display doesn’t work. Constantly lost signal in middle of driving for no reason. Brought in more than once to fix it and all they did was reset it which only made me have to reset stations. Now nothing works on the system. They have no idea how long it will take to get entire audio system back in stock. So now The car I bought to have Apple Car play and maps does nothing. Can’t use phone charger. Can’t use Bluetooth. Nothing but a blinking H for who knows how long. I feel like I have not a full car. Finally ready to go on road trip and the things I bought for safer trips and doesn’t work. Bought the touring for all the infotainment and now have nothing. Paid for infotainment and now have nothing with no end in sight. Would not buy again because of this. Would sell now but wouldn’t get moneys worth because of it. 2019 HRV not worth it if you want a working radio or car charger or map.

We bought our van in Oct 2015, it only had 30 some thousand miles on it. Nov 2016 the engine light came on. Long story short we had to replace all 6 spark plugs. It came up misfire codes. The plugs were black and 1 was actually melted. Our mechanic thought that was strange, but replaced them, 500 bucks later. 8 months later, check engine light again... misfire code for cylinder 1 again, spark plugs were just changed not long ago, so we changed out coil packs. 1 month later again with the engine light... but now its misfire and catalyst codes. Ok, maybe coil packs were defective... there should be no problem with the plugs, they are less than a year old. Change out coil packs, reset codes. 3months later engine light again, wth! Ok, so maybe its just a computer glitch or something, were replaced stuff already. Same codes, reset them and went along with life.Dec 2017, engine light again, then ABS light and another light, I forget which one, but the 2 are lights that have nothing to do with the engine. Still same codes, misfire and catalyst. Within 2 days the lights all went out. Whatever, just dont have time for crap, and van seemed ok I guess. Then last week, engine light came on, van broke down. Got it to mechanic. Same codes, misfire and catalyst. Plugs are black again. Van has 112k miles on it now. Now my mechanic does some research, because this should not be happening, plus we were low on oil and not due for an oil change yet which we faithfully do. So he finds there was a lawsuit against Honda for the same exact issue going on with my van. For Odyssey up to 2013, well mines a 2013. So they send it to a Honda dealer.Dealer puts in vin, no problem just have to make sure the codes stay, take pictures and submit everything to Honda. Done. Get a call today. Technically my van is not covered under the extended warranty from the lawsuit. So they offer me a courtesy offer, I pay 60% and they pay 40%. I dont think so! Not only is this the 2nd time my van is going in for this repair, but my catalytic converter is now affected because of it, and they want me to pay 900 bucks! My vin is 1 number off from the lawsuits, but I have the same exact engine as those in the lawsuit and the same problem and Honda thinks they are gonna make me pay for repairs for something that is a known problem.They tell me they have nothing else to offer me. Prove to me my engine was affected at the time just because my vin is 1 number off, but yet its the same exact problem that Honda tried to hide before and want me to pay for, well 60% and they pay 40%. Hmmmm???? I made a claim with American Honda, they didnt do crap, and Im still waiting to hear from the District Manager that told the service guy to offer me the deal. Yeah, Im not stupid! And Im at 3 hours later and still havent heard back from anyone.Honda already had 1 lawsuit against them for this problem, and they Im well aware of it but still want to do nothing about it except make me pay over 900 bucks to fix a problem that is apparently a problem Honda has had with many of these engines. Unfortunately we travel a lot, but keep up with the maintenance on our van. Yes it has 112k, but Honda engines are supposed to be really good. They had a problem with this particular engine and now dont want to fix mine on their end.

When dealing with a first rated class car, one would expect first class service from start to finish. Unfortunately with Honda, the first class service stops with the purchase of the car. Unfortunately my 2016 Honda LX would not start at an unfortunate place. Called Hondas Towing Service. Towing company showed up more than half an hour later than what Honda stated. Even got a call from them stating when tow truck should be there. Unfortunately tow truck got called much later than Honda Tow Truck Service said they called. Worst part was that tow truck driver had no idea how to tow a brand new car which should not have happened with 2016 Car of the Year. Spent over 2 hours with two truck driver trying to help him tow my own car. One would think Honda would school their subcontracted tow truck drivers how to tow. Worst part was when got to Honda dealer, they didnt know how to get car off tow driver truck. Ugh worst experience ever.

We bought an HRV 22 months ago. While driving cross country to my daughters college graduation we stopped in Las Vegas to get something to drink. As we were about to get on the freeway all the lights on the dashboard lit up. Flashing were the words Check Charging System. We took it to Honda West dealership and they told us to come back tomorrow morning and they would look at the vehicle. The next day they had the vehicle for four hours and still did not know what wrong. We left the vehicle with them and rented a car and drove back home. A month later they said they had everything fixed. They found that rodents had eaten through the cabin air filter and damaged the wiring inside the vehicle.After getting home with the vehicle I took the cabin air filter out to see how I could keep the rodents out of my vehicle. The dealership put the old filter back into the vehicle. It had two holes in it that were 2-3 inches wide, full of rodent excrement and smelled like urine. I removed the plastic cover between the front hood and the front windshield. About 3 inches below the windshield on the passenger side was a 4 inch by 12 opening going through the firewall into the Ac unit. Below the opening was a 3 1/2 inch wide shelf for the rodents to sit on. I got a piece of hardware cloth with 1/4 openings and four self-tapping sheet metal screws and covered the hole to keep the rodents out.The cost of repair was about $1.50, the cost from Honda West Dealership for the rodent damage was $ 9,720.10. This is a bad design by Honda, to allow this kind of access for rodents into their vehicle. I understand this is the same design on all of their crossover vehicles. How much money has Honda Corporation made off of this design because of rodent damage?

Ive been on Hondas since the late 60s, dirt, trail & blacktop versions. Ive had other brands (primarily cruisers), but have been disappointed and have returned home to Honda. After playing in the dirt during my youth I graduated finally to the Wings. Got my first Wing in 1984 right out of the crate. Put over 250K on her and traded her in on a shiny new SEI in 1986. Kept the SEI in pristine condition until a moving company broke her during a military move & purchased a 95 anniversary edition, which I still have today. Ive had hog riders tell me she isnt a real bike and Ive told them that they are correct - shes a Cadillac convertible on 2 wheels. Unlike an ultra glide I can be on her with my wife, all day long and at the end of a long day of 400+ miles I can still walk. Three cruisers, all with over 200K miles doing nothing more than typical scheduled maintenance or replacing small parts e.g., tires, brake pads etc. Ive known several people that have well over a half-million miles on Wings and are still going strong - figure out how many V-twins youd go through in that many miles. Ive been thinking of trading in the 95 for another new bike, but really do Not like the most recent version of the Wing. Ive been on the BMW cruiser and Ive got to admit, it really has me thinking of changing. Thirty-five years of loyalty with Wings is hard to shake, but they (Honda) seem intent on taking one of their best lines (Goldwing) and making it into another sports bike. Buy a good used one if you can find one, youll be very happy you did.

On Friday, January 11th, 2013, I left Massachusetts and drove up to New Brunswick, Canada which is about a 9-hour ride. Upon arrival that evening, I parked my car in the driveway and left it sit as usual overnight. Next morning, I unlocked the door and opened the drivers side to a smell of burnt plastic and smoke. Immediately, I noticed the dash info screen and GPS area was melted and realized my passenger side floor was burnt. The glove compartment was melted shut and all wiring was exposed.The windshield was completely smoked up and the ceiling too. I was immediately in touch with my local agent at the Herb Chambers Seekonk, Mass location and they were all pretty worried at the moment and requested that I buy a flight back to Mass, which I did with their approval and reimbursement authorization from Honda. My agent requested that I drop the car off at the local Honda dealership in New Brunswick and I returned back to Massachusetts the day after. My local Honda Herb Chambers has informed me that they will not help me and have requested that I return their loaner car which I also had to do.Remember that only 14 months ago I bought a brand new 2012 Honda Crosstour from them full warranty but they still have told me that I am on my own and that I have to deal with American Honda which has been a total nightmare. The car was shipped back on US ground and brought to Maine where the dept manager took a few pictures and looked over the damage but did not go in to the dash or look internally. I did contact this gentleman and asked him what he thought happened and he said that based on what he saw, it was clearly a faulty wire or condensation started fire due to the change in cold weather.I have since then tried to connect with several people at American Honda in Torrance, CA to try and help me and at least identify what really happened here but Honda has refused to help or further investigate or even acknowledge some sort of defect or internal issue with their brand new 2012 Honda Crosstour. This totally boggles my mind how a corporation like Honda could do this.Wouldnt Honda want to know what happened and how to fix this issue moving forward? They have no respect, no sympathy and they try to consider themselves as a reputable company? Honda America needs to do something so that all parties can be notified properly and if any further issues with the Crosstour can be rectified before further damage or even death occurs. If anyone knows what I should do here, please let me know.

I was involved in an automobile accident in a 2004 Honda CRV recently and have a couple of questions. My vehicle was setting at a complete stop and was struck in the rear at approximately 55mph. Both myself and my passenger were injured. Neither of the front seat belts engaged to restrain us and even after hitting the vehicle in front of us, no airbags deployed. I am being told that in a high speed rear end collision, the seat belts and airbags are designed not to work? Is this something that your office can validate for me? Thank you for your time.

I bought a 2011 Pilot Brand new and right now it has only 44,000 miles. I keep having problems with engine light blinking plus VSA on at the same time. I called Honda and they will not fix it because it is no longer under warranty.

I had purchased a CB Unicorn Bike No. DL9SAJ3056 on 31/Oct/2011. I have faced a major problem about picking it up from the first day. I told the service center manager about my problem. He serviced my bike many times, yet there is no result. The engineer has also come for my bike, but there is also no result. Now I am dissatisfied with the bike. Lastly, I decided to file a complaint in the official site of Honda. I want to replace my engine as soon as possible, please try to solve my problem.

I bought brand new Honda Accord EX-L in 2014 March. It suddenly wouldnt start. Battery was brand new. Had it towed to Honda dealer and they said starter is gone - brushes inside are corroded, which is a component failure, they charged me a lofty $ 750 for this repair. I called Honda and they said they couldnt do anything since this was out of warranty. Dont ever buy a Honda.

I have a 2014 Honda Accord EX - current MILEAGE 38,000 miles. First let me review the product. My first experience has been with the XM radio antenna. The radio antenna is no longer working. The antenna went bad at 25,000 miles and after a Honda diagnostic, it is close to $350 repair. Ridiculous!!! Second, my display screen for my radio as well as special features and safety precautions randomly does not display when started. That has been an intermediate problem so I have not been able to diagnose. Finally and the last straw, my starter needs to be replaced in my car with only 38,000 miles. What??? I thought Honda are suppose to be reliable. It is going to cost me nearly $700 to replace the starter. This is ridiculous and the quality of my Honda product has not meet my minimal expectations.Now let me tell you about the horrid customer service I received at three different levels of this problem. First I contacted my local dealer, Heather Cannon Honda in Ponca City OK, for a diagnosis of the starting problem. After waiting for my car, that has been diagnosed for six hours now, there was absolutely no paperwork ready or prepared for me when I got there. After watching the guy circle around three times, I was again irritated with Honda. Long story short, the owner called me a left a hateful and extremely rude message in my phone. I will no longer step foot in that dealership, so now I have to travel a total of four hours to the dealership where I purchased the new Honda. So I called Battison Honda in Oklahoma City. After explaining my situation with a service assistant, he told me it was above his pay grade and couldn’t help me. Just to let you know, I told him that at the beginning of the conversation I wanted to speak to the service manager, he refused. What I was asking for was an acknowledgment that they would replace my starter at the same quote price as the Ponca location. I also asked for some considerations on the repair costs because I feel that a new starter, antenna and display at 38,000 is excessive and a company who believed in their products would support their loyal customers. The is not my first Honda but it will be my last. Now the service assistant told he that he would return my call or the service manager would return my call. That was over 48 hours ago and I have heard nothing from Battison Honda in OKC. Now it is the Thursday before a holiday weekend and I have no car. I sure all these people at Honda a car that works, so they don’t care. During this time, I had sent a customer concern to Honda Motor Company. They said it was out of warranty and too bad, basically. I resent a response and someone from American Honda Motor Company was suppose to get back to me. Someone actually called and ironically enough, I was outside receiving my car from the tow truck it was attached to to get it home because it wouldn’t start. I returned her call immediately and have not received a call back. That was over 24 hours ago. The Honda techs name was Belinda and her ext is **. That is just for the Honda people’s info to follow up this string of horrid customer service practices. I am on a limited income and some consideration for the poor quality product I purchased would be very helpful. However, I can’t get anyone to even contact me back. All I can do is refuse to buy another Honda and tell others of my experience and hope they can make a more informed consumer choice.I do know the ugly manner in which Heather Cannon Honda of Ponca City OK has handled a customer has lost at least one Honda sale for her. (Not mine, another who I allowed to hear her message.) I am so unhappy with this Honda and Honda customer service that I hope this costs them a few more sales. Maybe then, they will make customer service a priority.

The car is under powered, electrically and gas horse power. They could and should have done better, thats why the car is not selling. Additionally, if it is raining and you get caught in it the car does weird unpredictable things, clunking along and lose power. Couple days later it was fine again. Now Chevrolet came out with a Corvette C8, looks like what an NSX should have been, even has a Targa top. I should have waited.

Leather seats worn out. I purchased a new 2008 Accord Exl. Then after 5000 miles the seats started to wear. Brought this up at the Honda dealer and was told it is normal. At 15k miles the driver seat got so bad. I mentioned it to the dealer and I was told there’s nothing they can do. At 40k miles and I am in a process of replacing the driver seat or get rid of car. I need your help on how to deal with this.

We have purchased a Honda City Zx Exi 2006 model in January but chassis was not available anywhere. Please inform where chassis is. Its not written.

Contacting CS and speaking with incompetent individuals is apparently the norm for this company. I have been waiting at least 7 days to receive a call back from a Supervisor. This is unacceptable. This is my 3rd Honda Accord and the rate theyre going I doubt if there will be a 4th!

We are leasing a brand new Honda Accord - 5 months old. The paint bubbles up all over the hood and sides of car - after bubbling up, it will chip off - then it appears as stone chips as we were told by Honda managers. We waited for over 3 weeks for a response... Stone does not cause paint to bubble up and chip off. Pictures have been taken, but does not show the real thing. A visual inspection was made by one Honda district manager and owner of dealership - it was wrote off as stone chips. Its horrible - all over the front. Our 2003 Honda Accord was in better condition than our new one. The customer representative 3,000 miles away from Honda had her mind made up along with Honda reps before it was even investigated. Next step - go to a professional collision/paint representative for our own assessment - legal counseling? We dont know... but we will not give up. Its a lot of money to spend leasing a brand new car and have the paint chip off. Stones do NOT cause bubbling of paint!! We are totally done with Honda - we always swore by Honda... Now we cant wait till our lease is up!! We were told paint chips arent covered by warranty... which we understand... but this is paint chipping off and bubbling up of paint... The paint actually lifts up and then chips off... Pictures do not show the significance of the problem.

I own a 2010 Honda Accord coupe EX. This is now the second time the rear driver side quarter panel has cracked. My assumption is because of the quality of the rear quarter panel, material of it, and the cold weather. Both times the quarter panel has cracked, it has started out about an inch and then grew to four or five inches. Same spot both times. The first instance the entire quarter panel was replaced by a Honda dealer. Im now waiting on my insurance company to determine if this was a defect in the repair. I think Honda needs to take ownership as this has to be a common problem with these model Accords. I find it hard to believe that this is now the second quarter panel and has cracked in the same spot again. Seems like a defect and a recall needed from Honda.

My Honda CRV 2005 has a failed ABS (ABS light, warning light and VSA light is on while running). The present mileage is only 48,754km. I am the first owner and I purchased it brand new, well-taken cared. The dealer said, ABS system is only covered for 3 years or 60,000km, which ever comes first. I feel that it is not right. The ABS brake system life depends on usage, not time. The word which ever comes first is wrong and against the consumers benefit.

I have a new 2016 Civic and it is a great car. It is my fourth Civic, but there are a couple of things that I do not like about it. It does not have a CD player in it. I do not like any of the stations on the radio and I do not like the music of today. I loved listening to my music from the 50s, 60s and some of the 70s, but now I cannot do that because you opted not to put CD players in your new cars. I am not a person that has a Ipod, so that is not an option to listen to. I was very disappointed when I found out about this feature. The trunk door lock on the drivers door is an annoyance. I cannot reach the door handle to close the door when I get in so I have to grab on to the pocket where the button for the trunk button is and 9 out of 10 times I hit it and have to get out of the car to close the trunk. Why didnt you leave it where it was on the 2013 Civics??? Whoever makes these changes should think of the Seniors that purchase these vehicles and leave some things alone. Other than those two features that I just explained, the car is great and I do love it. Thank you for listening.

I purchased a new 2006 Honda Civic LX and now, 5 years and 41,000 miles later, the paint is fading and the clear coat is disintegrating! I regularly get my car cleaned and waxed, so it is not neglect. I park my car outside and the paint/clear coat should hold up! I went to Braman Honda in Lake Worth and they said my car was out of warranty - 3 years or 36,000miles. I got an estimate to repaint the roof and trunk lid (the hood had been repaired in Jan. 2011 due to a fender bender) and it will be $671 to repair. I am in the process of getting another estimate. There was a class-action suit for the visors in this vehicle and Honda extended the warranty for those to 7 years. Rather than improving on the design of the visor, they will replace it and after 7 years you are out of luck. I am pretty disgusted at this paint situation and even more so, since I see this is a prevalent problem with Honda - using poor paint and clear coat. I love my 2006 Honda Civic LX Coupe. It is a beautiful car and mechanically, it is fantastic. My friend just bought a 2012 Honda Civic EX. It is beautiful and I am reluctant to upgrade to a Honda because of this paint problem, unless I plan to repaint the car at a cost around $2,300 - $3,000. Honda, what is wrong with you guys? Please improve your paint and you will get rid of a lot of headaches! I want Honda to pay to have my car repainted with good quality paint. This car should last another five years, at least.

I sold my 2008 Accord, brake and engine issues with no response from HONDA. Also the well known 2006 Civic with all of its problems. God this car was a disaster and I ended up on the losing of that deal... Im so angry with Honda that I sold both cars, my VTX 1200 motorcycle and my 3500psi pressure washer. Ill never purchase another HONDA product... Terrible customer service and they no longer back their products... This is one time you dont get what you pay for!

DO NOT BUY A 2018 HONDA ACCORD - DEFECT ON BLACK PAINT ON HOOD & ROOF. I went to a Honda dealership in Nashville to buy a new 2018 black Accord on September 23, 2018. The paint was ruined on both the cars they tried to sell. They offered to fix it by wet sanding it. Who wants to buy a new car that has been wet sanded? I called 2 other dealerships, and the paint was the same way. One of the dealerships transferred me in another car, and the paint is also ruined on it. The auto detailer at the dealership said all the black Accords he has seen look that way. Stain in the clear coat due to tree sap, or bugs. It looks like acid rain spots. The clear coat must be incredibly weak. If the paint already looks like this, imagine 2 years from today. Honda this is fraud to sell a brand new car that paint is destroyed. A new car should not be a damaged car.

I bought my Honda CRV in August 2015. For health reasons, the vehicle was not driven a lot for about a year. Now it has 21,000 miles on it and needs to have the brakes and rotors replaced. I have always owned a Honda and NEVER had to replace brakes, even after four years. This is ridiculous. I am told this is what happens with Honda CRVs (like that makes it ok). I will not buy another CRV when it is a known issue that brake pads wear out so quickly. I heard I will have to replace rear brake pads three times before I ever have to do the front. PISSED.

You say that... we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide customer satisfaction. Sometimes you are not, definitely not in this instance. Your goal, so you say is to provide joy through your Business: The Joy of Buying: For those who buy your Products. Sorry, you have provided only sadness, mental harassment, agony and created bad environment and, possibly, of serious accident.You say that, to meet the particular needs of customers in different regions around the world, you base your sales networks, research and development centers and manufacturing facilities in each region. Furthermore, as a socially responsible corporate citizen, you strive to address important environmental and safety issues. This claim is highly doubtful as you have supplied a vehicle without bearing in mind the environmental conditions (at least in this instance) with improper finish and paint job, a manufacturing defect, leading to extreme corrosion which in turn endangers human safety.Such behavior, lack of quality consciousness, disregard for environment and safety, is helping Honda India to destroy the unparalleled legacy of greatness created by your Respected Founder Mr Soichiro Honda. Remember he also said real happiness lies in completion of work using your own brains and skills. Does the shoddy job provided by you make you happy? We refer you to our previous correspondence and would notify you that if you do not arrange to carry out complete corrosion repairs to the a/m Honda motor car free of cost within 21 days hereof, we shall institute legal proceedings in appropriate form against all of you without any further reference to you.The facts are as follows: Purchase of one Honda City was made on 13-14/02/2011 upon payment of full value to you. Owing to inherent manufacturing defects, leading to uncontrolled rusting, corrosion of body, even the front portion of the vehicle has caved in as shown in photos. This particular car, if not the batch, has rusted since last more than 2 to 3 years owing to a serious and severe deficiency somewhere along the factory line. The damage and responsibility thereof can be established by various tests available incl. salt spray tests. You may also wish to carry out tests at any world-renowned lab supervised by a leading expert of forensics in motor cars, specializing in rust/corrosion matters.Your statement formation of rust in car happens due to external natural factors. If that were the case then all cars Honda or otherwise - on Kolkata, if not Indian roads, would start rusting within 1 or 2 years of purchase as it has happened in your case. We own more than 4 cars even more than 20 years old - none is affected by rust as the Honda is, although used equally and parked in the very same covered garage. No stringent quality tests esp. of the paint job at various corners and undulations were carried out by you.The rusting started after 2, and further deteriorated within 3 years of purchase. Despite the vehicle visiting your workshop numerous times, you did not take any notice of the spreading and dangerous rust. Shockingly, only in 2015 after we sent our Honda to your workshop at your request (and after we were forced to complain to your Japan HO about the corrosion), you stated that some parts incl. underbody was rusted, totally ignoring the dangerous and unseemly rusting of the main body of the Honda! In the 4th year, the damage owing obviously to some sort of manufacturing defect by Honda India is even more dangerous than before. We have found innumerable complaints of rusting and corrosion against Honda City cars sold in India. You are surely aware of this fact.Damage is not caused by external factors directly but by manufacturing defect or owing to Honda not taking sufficient care during manufacturing process. Similar damage is seen in other Honda cars probably of same batch. Your excuse of warranty period having expired does not hold any water. You do not desire an amicable resolution of our concern and wish us to proceed legally in the interest of justice and fair play. The vehicle is parked in a covered garage in Alipore where not only 4 more cars of mine but numerous other cars of other owners are parked all of whom would gladly confirm that their cars have not corroded coz their cars are not manufactured by Honda. As a fond lover of my Honda, I ensure personally ensure every morning, that my car is dried thoroughly after being washed and, any extraneous matter, if any, is cleaned. We purchased your product in good faith. We may add that since our complaint, the corrosion has led to the front end of the vehicle under the bonnet to be severely damaged as well, leading to the frontal parts almost falling off the car as you would observe from the spilt slippery material in the photos. You can easily verify all the similar complaints made against Honda about rust/corrosion and find a pattern of an inherent manufacturing defect and the minutest detail of the corrosion by having the vehicle undergo various investigative tests incl. salt test all of which would establish that Honda is guilty. Kindly note that upon expiry of the response period after August 29, 2015 - we would be free to take all possible action against Honda in India and Japan for being duped to buy a vehicle which has corroded owing to obvious manufacturing defect and we would assume that Honda is not interested to rectify the damage.

My wife and I were car shopping yesterday to replace her 2000 Honda Accord V6 EX model. We drove a new 4 cylinder Accord - interior and gadgets were nice but the car would surge between 5-25 mph. The salesman said he never noticed it before so we drove another one - same thing; they surge. We bought a new Nissan Altima. It was everything a new car should be.

Car is perfect for people who cannot afford large car repair bills. Even after 11 years of owning this car it still looks good! It was purchased in May 2010 and although I am ready for a new car, it is because I want change nothing else.

Honda brand Cars stand the test of time. The affordability when repairs are needed are one of the major reasons I would purchase another Honda. The only issues I came across were with the AC and some minor electrical issues. The AC apparently had some issues that were addressed company wide and when I went to a Honda Service Center, The problem was fixed free of charge. As for the electrical issues, I have not had any clear reason told to me of why they occur but have heard from other Honda Owners that they have also experienced small electrical errors. Those issues include the radio/gps monitor and connection.

Braking problem... There was a sudden problem in the front braking of CBR250R vehicle number: **** chassis number: **** and Engine number: ****. The mechanics of Todi Honda situated in Kolkata say that the pistons and some other parts of the disc brakes are not working and hence needs to be replaced. There is no availability of spare parts here. My vehicle is under their hands from 16th November 2011 and still there is no solution to it. I am facing a lot of problems without my vehicle. I would kindly request you to solve this problem as soon as possible.

The rear passenger window does not go up. I understand that this is an ongoing problem and should be covered during a recall. I now have to take my car into Honda, with a minimum $99 fee and no idea what else they will charge to fix the problem.

I booked and prepaid to have my windshield replaced by Honda in Concord. I paid on May 15th, prior to going to SFO to catch a flight. I was informed by the representative at Honda, that the glass people would need payment up front, and then book a date and time and the glass people will come to Honda and install. Well, here I am, Tuesday, May 28th, been here since prior to 8.30 a.m. My appointment was at nine. First of all, I was told they had no record of our payment for the windshield, which was paid on the 15th. I told them I have the record on my credit card. They said they still dont have record, they then located it after taking my car and finding the receipt in the center console.Anyway, here I am sitting at Honda, Concord, CA, 1.38 p.m., the service person came over approx. 1 hour ago, saying the car had GONE to the window place, and it will take almost all day. Okay, what happened to the window people coming here?!? Also, I have sat here for over 4 hours, unable to go to the bathroom, in case they happened to say it was ready.Also, we paid a large amount of money for a warranty, every time we come in, they cant find it on the computer, and they charge us!! Why dont they ask the financial department, as they have got it from there once before after a fuss from my husband. Now, my husband called, asking to speak to the General Manager of Honda Concord, and was told he wasnt allowed to speak to him. Was he asked to leave a message for the General Manager? No!!! He was told to leave a message for the Service Manager, who is apparently in a meeting and will call my husband back. Lets see how long that takes....

Small ding in the driver side door, when hitting a concrete barrier, caused airbag to deploy and now is having severe roaring in my ear. This was 2 days ago. The airbag deployment caused more damage to me and the vehicle, so I think that we are over protected! Too much government intervention, I am 70 and my hearing was excellent before this, as my doctor said, I could hear a pin drop.

I received a letter recently advising me of yet another recall for my Honda Jazz. I do not work and to have to pay out for petrol to get there and back to my local dealership and for a courtesy car is not possible. I called the local dealership to book an appointment for my car and was told I would either have to sit in their building whilst the work was done, pay out for a courtesy car or be dropped off and picked up from the local retail park.I am thoroughly ** Off with Honda and your customer service team. On the 25/01/16 I was told that you do not offer any sort of compensation or help to be able to leave my car with one of your dealerships for 2 and a half hours due to a recall. This is the third recall and you want me to pay out for your errors. My local dealership is out in the middle of nowhere and 5 miles plus from my home. The retail park is a small one and would not be enough to keep me occupied for two and a half hours, so that option is out. I cannot pay out for a courtesy car as I have advised. My only option now is to waste two and a half hours sat in the local dealership when I have other things to do.This is not good customer service or practice. You ought to have a facility to deal with the situations as they occur, not to have staff read out your policies and scripted replies. I also think that nobody should buy Honda as you obviously dont know how to make good cars as you would not need all of these recalls if you did. As you can see I am not happy with Honda and as things stand will be looking to never use Honda again. If this had been a one off it would be different but with so many recalls I feel you are now taking the michael as it were. I await your response.

Unfair denial of warranty for my 2010 Honda Rancher with VIN ** purchased on 10/22/2011.On 7/16/2011, the transmission locked up, less than nine months after purchase. I took it to Donelson Cycles in St. Ann, MO to be repaired since it was still under warranty. I was told by the service manager that their Honda representative denied any warranty assistance. I then called Honda Customer Support and was told they would investigate further and get back with me within a couple days.On 7/27/2011, I received a call from Honda Customer Support and was told Honda Warranty assistance was denied because I used an aftermarket oil filter.Being a loyal Honda consumer for many years, I was very disappointed and surprised at their decision to deny any repair assistance. I consulted with an attorney and he suggested I try and resolve this issue prior to retaining his service to move forward with legal action.I would be satisfied if Honda honored their warranty or at least offered reasonable assistance.

I purchase this vehicle in the Spring of 2007 at Honda of Midlands in Columbia SC with 56,000 miles... this was a certified used vehicle with 7 years or 120,000 miles warranty, I purchase the service warranty and religiously took it to the sister dealer in my city. About Mid Feb 2017 I took it for service and they need it to check my engine light as it was on. The tech check the pressure of my cylinders and found #2 to have coolant coming from the wall of the engine. Also, need to repair my seals and other miscellaneous items. Little that I know that the tech found a crack between the wall of the coolant and the engine block thus needing a new engine. Granted I have 158,000 miles on it and no longer has a warranty. Honda told me NO canNOT help me and the dealer ask me for $5,000 for a used re manufactured engine.This is not my first honda as I own also a Honda Civic EX with over 200,000 miles own it. The Service Manager told them that this was a rare occurrence maybe 1 in 10,000 which doesnt help me. I opted for them NOT to repair it and I picked up in pieces sitting in my garage waiting for a new engine. Im not happy nor I want to buy a new one anymore.

My 2005 Honda City iDSI’s starting time to drive was running good but after the car was moved, the engine only raising in drive slow the running car not to move fast. I can see on the meter board the D sign and the engine sign blinking.