Last year, my sister took her 2012 Hyundai in for an oil change where she lived inn New Mexico. Shortly afterwards, as she was driving back to New Jersey, she heard a strange noise from her front wheel area. I accompanied her to the Hyundai dealership in Burlington, NJ. They told her that it was her wheel well protector and that the snaps were missing and she needed to have it replaced. It was not covered under warranty and ended up costing her over $300. I had read that another customer had the same issue. Her car had never been involved in any accident whatsoever. Now she has an issue with her passenger seat belt has locked and will not release. I will let you know later what the dealership has to say about this. I know now I will never buy a Hyundai after reading these reviews.

My 2014 Sonata was at the end of the lease. I always had automatic payment out of my checking account. On May 10 I requested the stop of the automatic payment. I received confirmation and a paper invoice. The car was turned in on May 27. Hyundai still deducted the lease payment on May 29. From my checking account. I called them on May 31, they admitted it was a mistake on their part. They said I would get a refund in 3-4 weeks. Be careful of Hyundai. I would cancel my auto payment 3 months early to avoid this situation.

This is in regards to the Sonata that we had purchased. I want to start off by stating how extremely upset I am of how the entire experience has been since day one! We were mistreated and screwed due to negligence and lack of communication between dealership and the Hyundai Finance department when processing our loan to be financed. I have never dealt with such miscommunication on a very important investment purchase. I have contacted Hyundai Dealership and Finance center for the whole month of December, January, February and now March via email, phone and mail.I have over and over explained and have provided proof of documents that included harassing statements and letters that we were not qualified and we were required to return the vehicle immediately for the entire month of December and January (totaling a number of 4 letters)! We made numerous attempts to get in contact with assigned Financial Representative who was taking care of our loan and was also instructed per letters received as the main contact person. I have copies of all logged phone calls, emails, letters and conversations that were placed regarding this issue and after all the numerous attempts to have someone help us with Hyundais error created by Hyundai. We never received any management nor representative help ever, except one original email from Kyle ** (assigned financial rep) requesting that we provide additional income statements early in December, for Brandon **.I emailed Kyle and requested further explanation of what was going on regarding our loan funding because we had received letters from him and the agency stating we were declined. And now, here he is requesting additional income? I never ever received a response back from him nor call back or help from management in Hyundai dealership as no one was communicating if we were approved or not. Putting us in a dark room and no communication from anyone, I had requested that HR from our current employers would reach out to Kyle to verify any income information he needed so that the loan would be funded. Shortly after that request, I was informed per Human Resources representative at my company that they provided Kyle with all requested documentation and verified our income upon request.They also stated that they asked for several confirmation requests that verified all documents they had provided met underwriting guidelines for the loan and they never received a confirmation or response as well. In between that time, we received additional letters stating that we were still not qualified and other letters requesting the return of the vehicle immediately. After I realized that we would not get anywhere, holidays were now ruined because of this process and caused tremendous hardship to our family as we were forced to go purchase an additional vehicle after receiving declined letters and no communication Hyundai. After the purchase of the additional vehicle I was forced to buy, the 2013 Hyundai Sonata purchased was currently located in the dealership shopping center body shop after a car accident took place in between the 30-day period the car was in our possession. But is now not in our possession.We lost money in purchasing another vehicle as we were led to believe that we did not qualify. The first statement was sent to us towards the last days of January, it was dated way after the agreed first payment of Jan 5. So I called Hyundai Finance and was told we were qualified after all! I requested to speak to a supervisor as it was explained that the loan was not funded until Jan. 5th (way past the date loan should have been funded). Management had stated that the loan had to be rebooked due to Hyundai submitting loan approval late and incorrect.I then reached out to Hyundai Dealership and was finally contacted by Kyle and told that he and the manager were unable to do anything (which was the complete opposite of what Hyundai finance stated)! I then had stated I wanted my January payment waived per Hyundais error and all the money I have now lost due to this error. I stated I was still willing to keep car and make payments but needed that to be corrected - it was so simple and I was tossed around by Kyle and told they could do anything. I then spoke to management from Hyundai Finance on Feb. 19 and was told by management after I had explained the situation that they were going to make arrangements to amend the loan current and I was told they were going to remove my phone numbers from their system to avoid future collection calls.All my phone numbers were removed except for my work phone which I had told collection rep that they need to look at notes for Feb. 19 and reference. They stated that management never inputted notes. I am fed up by now. All this lying and mistreatment for no reason has now led me to anxiety and stress health issues that have now been noticed by my primary doctor and I was prescribed medical drugs in order to be able to handle the stress this has caused my family and me. I have had to come out of pocket on fees and deductibles for the repairs of 2013 Sonata due to me now being approved for loan, therefore making me responsible. I am not happy and think that there has to be an immediate solution to the inconvenience! Our lawyers suggestion is to return as requested per written notices and void all sales transaction deal per original mailed correspondence.I have proof of all attempts I tried and several people on my end had tried to make this process flow smoothly ... but it seems to have now gotten out of hand due to the irresponsibility and miscommunication within Hyundai company. This has now affected our credit and I am forced to take this to litigation and recover from all costs of damages and stress encountered from this entire process. I am requesting that someone step up to the plate as an associate from Hyundai, if you are reading this, to show some kind of respect for the rights of the consumer. Unfortunately, we live in a world that is so cold-hearted and full of effortless people who like the easier route of not going the extra mile for the customer, when dealing with their day to day job. But who is to forget, that customer could be you a couple of days from now; another company - another service.How would you like to be treated? Will you be that different associate? I say all of this with the hope that someone at Hyundai hears me and my familys plea of financial hardship this all has caused us, including rent being behind- having to degrade myself by sharing my situation on comment online complaint forms and to emails of candidates that have just glanced on my case and tossed to the side. How fair is this? I am a customer that all Ive asked for is a simple January payment to be adjusted due to company error and now I am forced to file litigation suit. Can I please get fair treatment and advice on who can fix all this issue for good and avoid further unnecessary actions?

Updated on 02/25/2018: I purchased a use Hyundai Tucson at 22k miles. I owned it 1.5 years and has engine failure at 59k miles. Hyundai refused to do anything and have left me stranded making monthly payments. I have since created a Facebook group dedicated to the Hyundai Tucson Theta-II Engine Failure and have found over 200 people with the same problem and story as I do. I will never purchase another Hyundai.Original Review: Hyundai is a horrible company. I purchased my 2012 Tucson as a second owner. I had the vehicle 1.5 years before the engine failed. Because I was a second owner, Hyundai refused to help. I was 6 months out of the time warranty of 5 years or 60k miles.

I currently own this 2015 Sonata limited and have seen very little of it lately. I purchased this car in October 2015. After around seven months of ownership, my battery went dead. I called service. They jump the car and figured that was the end of the problem since it was a very cold morning. A few days later the same thing happened again. Called the service. They jump the car. This time I drove it to Star Hyundai service. The manager at that time, Mike told me that there was nothing wrong with the battery and they were not replacing it. This was after two hours of trying to diagnose the problem. He tell me if it happens again I should have the car towed in. That is exactly what I did a few days later. He still refused to admit that there was something wrong with the battery. I then contacted the dealer whom I bought the car from who put the screws to him and he finally changed the battery. I thought this was the end of the problem. Wrong! This problem has repeated itself several times over the last few months. I have had three new batteries since the original battery put in to this car. I only have around 16,000 miles on the car. After the issue had escalated I contacted their customer care department. I was given a case number and a really horrible case worker. He never answered his phone, was very slow to get back to me. Kyle **. They advertise great customer service. HORRIBLE!!! I was forced to hire a lemon law lawyer. My car is presently in the shop going on 26 days. They could not find the reason for the battery failure. Fortunately for me, I was given a loaner. Now I am just waiting to see what they are going to do as far as replacing the car or offering me a buyback. I certainly dont want a replacement. This was my first and my last Hyundai purchase.

We have 105633 miles on the 2006 Hyundai Tucson that failed (engine overheated) in the middle of highway when my family with two small children were traveling. No warning and it was an abrupt stop. Called 911 and emergency responders pushed the car to the side. We towed to a dealer who said head gasket is blown and only fix is to replace engine. To further diagnose, the dealer needs approval from Hyundai but, Hyundai says, they will not do further diagnosis because their warranty covers only up-to 5 year and the vehicle can fail after 5 years. They insist there has not been any manufacturer recalls but, I asked them how do they know if there is no recalls if they dont diagnose? Their response was even worse than the ordeal we have gone through. We were almost killed driving this vehicle. Never buy a Hyundai that can only last for 5 years and get killed.

In June 2011, I bought a Hyundai Elantra 3-year warranty. I was excited because it is just what I wanted. However, several problems started to occur. First, the indicator switch had to be replaced within the first 2 weeks. Second, after six months, we experienced screeching noises. I took it to a local dealer on various occasions. They replaced the break calliper and brake pads etc. but the noise still persisted. My husband said it was a release bearing but they did not agree. I took it to Johannesburg and after ten days, they agreed that it was the release bearing, which they replaced just before the warranty expired. This process took over a year. Third problem was the indicator switch was faulty again and it had to be replaced again. After the warranty expired, it had a knock in the engine, which they diagnosed as a valve lifter. We paid over R4,000 to have these replaced. The day we collected the car from the garage, there was an explosion, during which, 6 cars were burnt out, fortunately, mine was in the wash bay. There still was a noise in the engine. Two weeks later, when they had a temporary workshop, they gave me a quote for a further R15,000 for replacement of Chain Guide A & B, Timing Chain, Chain Tensioner, Oil Pump etc. The even quoted for replacement of boot latch (very noisy boot) and still have to replace indicator switch.I am so disappointed. Everyone who I have been in contact with regarding the car has admitted that this should not be happening to a car that (at that stage) only had 60000 km on the clock, now R72750. None of the Elantra cars in Kimberley have similar problems. I spoke to a few of the owners personally. All I am asking for is a normal sounding car. I am embarrassed when people ask me why the car is so noisy, even my lady friends who do not have a clue anything about cars, are concerned.I am now waiting for them to repair the car and the parts have been ordered. They cannot carry out the repairs, as they are waiting for a part, which was shipped to SA and is taking forever. It was ordered weeks ago and their words are that it is taking so long because they have never needed to order a part of this nature before. My husband is a pensioner and does not drive like a maniac. He is a very careful driver.I am not a difficult person but I am so disillusioned. I love the Hyundai product and bought an Atos for my daughter years ago. She loves her car and never has any problems. To me, the Elantra we bought was a dud. The outside looks good but it is bad on the inside. I could write a book but am only focusing on the most important. We do not have the funds to buy a new car and we bought the car for R160,000 and the book value is now only R71,000. I implore you to attend to this complaint and not just ignore it. I am sure that if you were in my place you would feel the same. I have spoken to consumer services on numerous occasions but to no avail.

3 out of 4 Kumho tires need to be replaced in less than 15000 miles of city driving. Called up Hyundai they acknowledged the problem and said I should replace with some other brand like Bridgestone. I have to pay for them of course.

I have a 2007 Sonata. The airbag light has come on 3 times. One of those times, the passenger seat had to be removed in order to be fixed. It was under recall. This last time, Im told it is the driver side seat belt. When it came on I was under 60,000. My mechanic thought it came on because he had disconnected the battery and he reset it. Four days later, it came on again, right after I went over 60,000 miles and was no longer under warranty. The dealer did not have the part in stock and could not get me in to service it right away. I was leaving in 2 days to make a long drive, which is 6000 miles total.

Hyndai has trash vehicles and they don’t take ownership. One recall campaign 181 lead to my valve covers being bad but first I was told nothing could be repaired because my engine is bad. Corporate got involved Eric ** the worst did nothing just boss Jennifer just as bad. I called day after day and she refused to escalate to her boss. Corporate world is suppose to help them customers. Poor customer service get all the heat but Lazy corporate gets all the $$$. Bottom line they want me to pay $387. My car has been parked for 10 days and they owe me $400 plus for rental. I need the highest in command to reach out to me or I go to my local news and all social media. Enough is enough.

My Hyundai Veloster 2012 was burning oil. After an oil change my mechanic noticed this period went in this Sahni Hyundai in Culver City. They are trained to blame me when it turned out to be a defect in the engine. They dont offer a loaners and the service manager is a total jerk. Im gonna need a loaner car or rent and I heard that they dont reimburse you. This is wrong if Hyundai has a defective car.

Our new 2013 Sonata Hybrid is getting around 26 MPG, not the 37-40 MPG that was advertised. We purchased the vehicle summer of 2013. So far company is blaming it on the cold after 2 dealership visits. We understand that a few miles can fluctuate, but 11-14 is significant. We would appreciate a follow-up. Thank you.

I have a Hyundai Elantra 2006. The air bag light came on without a reason, and when I checked with Hyundai maintenance in Jordan, they said that we should replace the airbag computer and now its broken! It got broken without a reason! This will cost me $750! They cant reset a light or a computer?

On 6 occasions now, my Genny with less than 60,000 km on it has just died when driving. The first times, it re-started after a few minutes. The last 2 times, the tach at zero, but engine still running but car wont move. It has been with Hyundai service twice now. First time $400+ to replace sensor; 2nd time cannot find any faults and gave it back to me without doing anything. I am going to end up dead! First and last time I buy a Hyundai. BTW, my car is beautiful looking! Just runs like **.

While driving on highway the engine suddenly stops, all lights on instrument panel came on. Car would not start so had it towed to my mechanics. No diagnostic codes showed up on computer. After he did some research, said this was a known problem, by Hyundai, with the 2.4 L engines. Had it towed to dealership and while there a salesman told me I was the 4th person to bring in a Hyundai vehicle with the same problem. Why isnt Hyundai taking responsibility for this problem? Now I have a car that wont run, no money for new engine (which I feel I shouldnt have to pay for) and car payments to pay. What can I do? Waiting on dealerships response.

I had purchased the 2010 Hyundai Santa Fe new from Lester Glenn in Toms River, NJ. I had numerous complaints with it but most were with the transmission. The first problem took 9 visits to the dealer to have the problem repaired. I heard every line of crap and no one knew how to fix it. Corporate told me bring it to another dealer and see if they could fix it. The other dealership pulled up my VIN and saw all the times I was at this dealer with the same problem and decided they would not want to repair the vehicle.My latest events are also with the transmission showing a hot transmission temp sensor going off. I took it to my mechanic first and using his scan tool found the problem was the hi temp tranny sensor light. I took a picture with my camera of the error code, time and odometer reading because my mechanic said they will probably not fix it. Well he was right. They erased the error code and then blamed me, my mechanic and the car; because according to them the car can erase its own codes but according to Hyundai corporate the car can not do that. Then the dealership tells me that my car is now a problem car and I should sell it and buy myself one I would be happy with. Corporate tells me the problem is the dealerships not theirs even with the extended warranty. They claim only to have a business agreement with the dealership not a licensing one. DO NOT BUY ANY HYUNDAI, they are garbage and service is less than inane.

The music system of my i20 car has gone out of order. Though I contacted the local dealer for repairing, they told me to buy a new one as the same is not repairable. Thus, Hyundai is cheating customers by providing such a music system with the car. Though I had sent a number of mails to Hyundai (India), it was in vain. I think the customer care section is also a cheat - really horrifying.

From a 7 hour purchase fiasco to the BlueLink billing scams and the complaints about mechanical surprises and lawsuits - These people have gotten on my nerves. How many of you feel their BlueLink services are really worth the $200 to $300 a year? Thats a lot of dough to collect per car - a literal fortune for sub-par service and in my opinion, just a way to find out you need an oil change or something and nag the crap out of you. NOT HAPPY.

Don’t Buy it and waste your time and money! I lease Hyundai Tucson on December 2018. The car was running perfect for 3 months. The start showing same problem over and over, the problem is happened often but in not continuous manner. The problem is:1. If the car off, once you insert the key in ignition, the key stuck and not turn the car on. After 15 to 30 minutes the car back to normal.2. If the car on ... suddenly the maintenance light, the turned on, the AC turned off, the front left signal off, the engine overheated and when you turn the car off the key stuck in ignition. The issue continue happened almost once a week for 30 minutes and then disappeared and back running normal. I took one of my vacation day and took it to the dealer. I explained the issue in detail, he said as far as the issue not continues he can diagnose it.“People who create car cannot identify issue and leave you with possibility to stuck in the middle of nowhere of that issue happened ... funny right”. Every time the issue happening I called hyundai to come pick up the car and find out what’s going out and give me a loaner car since my work required a car all time —- customer service, case manager reject my request. Last time the issue cont. so I called the road side assistance. They took it to the dealer. The car was in repair for three days. Hyundai did not give me a loaner car and they offer the max reimbursement for rental car $38/day... that offer after I had a case # with them and two days after I was without car ... in NYC is impossible. The min car rental is $60/day in NYC and that for smaller car than the Tucson.The dealer claim that he fix it by replacing the ignition. 30 minutes after I pick the car up and on my way back the issue is happened again for 30 mins... Again back to same hyundai concept cannot identify their car issued .... funny. That would be the last car I buy or lease from hyundai. Except if you wanna ride a car with a fancy shape but 20 yrs old keep showing problems.

Many issues from engine failure (they did replace the engine) to warped brake rotors (will not honor warranty to bad struts and noisy front suspension). Called Hyundai and their field reps are useless and Hyundai just does not care about individual customers - what they are concerned with is the perception that they have the best warranty and care about their customers - not the actual act of doing so. I have owned many brands of my 50 years, but never experienced anything like this.

Bought a new 2021 Palisade to replace a 2020 Kia Soul that was a lemon, 3 transmissions after 12,000 miles. Palisade lasted 2 days, 180 miles before fuel system failed. Dealership cant get any parts from Hyundai. Hyundai is supposed to be buying the car back from us. The problem is, it is next to impossible to get any communication from Hyundai. I sent all the required documents on 2/18/2021. Was supposed to send offer immediately. Now March 1st and have heard absolutely nothing. I call and email everyday, just to see if they even received the paperwork I sent over. No one has any answers and the person handling my case never responds. Dealing with Kia was a much easier process with great communication. Yes their transmission was trash but customer service was exceptional.

Lots of PEPS, cool styling, 5 star rated for survivability. What more could you ask. This is a 2017. My previous Tucson had over 224,000 miles when I traded in. I am 62. My older son is 62 1/2. My youngest so is 63. We all fit and ride comfortably. I live in Arizona and i actually get cold from the AC. Even when it is 115 degrees outside.

I have paid Hyundai by monthly electronic transfer for years. I do not like to commit to automatic for all the obvious reasons. Because Hyundai has been using Western Union (Hyundai is the only company I pay electronically that has chosen to use Western Union) they now want to pass on to the consumer $3.95 on each occasion to offset what they are paying Western Union. I may send in a check, costing me 50 cents, and they feel that can process that check without a $3.95 fee. In the future I will research credit practices prior to another car purchase OR in the final deal I will look to extract 48 x 3.95 - almost $200 out of the final number.

I purchased my 2005 Hyundai, in late 2004. Since the day I owned it, I’ve had trouble with it, like from only 2000 miles on it the engine had a noise. I took it back 4 or 5 times, and they kept saying they didn’t hear anything. Well that is wrong, because the service manager that was there at the time heard it. I want to know what happened to him as he is no longer there. I went back one time to get my oil changed and found out that they only changed the filter and not the oil, which I could prove, so I made up my mind that I would never go back there for service. Now my car has only 48,000 miles on it and I have a real bad noise in the rear end. I took it up to them and they told me it was under warranty. A couple of hours later they called me and told me they would not fix the problem because of not having it serviced by them. The car would be serviced for as long as I owned the car, not by Hyundai but by my own service person, which should not matter because by law, you dont have to bring it to the dealer. This dealership has had a lot of problem with people over warranty work. I know of at least 13 people. The dealership has a bad name to begin with. Now that my car is 6-years-old, I am going to let people know just what kind of cars they have and how the warranty is nothing but a rip off. If I could talk my wife into it, I would like to paint the dealer’s name on the car to show what kind of junk it is and also let them drive it. Maybe thus I could stop another person from making the same mistake I made by buying one. You know it is a shame that when a person buys a car or truck, the first thing they look for is the coverage it has. By then if ever something would go wrong, they would not to be ripped off, like people from this dealership and the company. I will post on the internet and facebook for people to contact me, so like I said, I might stop someone from getting one of these cars. All I could say is thank you for reading this letter and to let you know my true feeling about a Hyundai.

The Hyundai Entourage minivan has been a good, reliable vehicle. We have had only a couple of very minor repairs done to it in the 10 years that we have owned it. The Entourage has a very good amount of power. It is never sluggish off the starting line. It is also an attractive looking vehicle. The thing that I liked most about this van over the other we considered purchasing is the price. It was the most affordable of all that we considered purchasing. My least favorite feature on this van is the radio. Sometimes the volume control doesnt work. If I tap the dash, I can usually get it to adjust the volume. I am only sorry that Hyundai not longer makes the Entourage as I would definitely purchase another one.

I had a 2006 Azera that I drove for 147k Miles. It was a near perfect ownership experience. So I purchased a 2011 Genesis 3.8. Its been very disappointing to say the least. What made it disappointing is Hyundais degrading their warranty so that not a single malfunction has been covered by their warranty. I now had 51k miles on the Genesis. This is what had not been covered by their warranty. Navigation does not boot up ~30% of the time, moisture inside rear tail light, wind noise from passenger rear door from day 1, windshield wipers have no intermittent, phone bluetooth cuts out. Wheels peeling clear coat from day one. Dead front strut. So I would recommend avoiding Hyundai. I feel like a chump from driving one. Plus, the ride is rough and too much road noise for this class of car. Avoid!

My wife hit a concrete light pole base. The body damage was about 2500 dollars but the air bag light came on and white powder was in the car which meant the airbag went off but did not deploy the bag. The insurance company said, You need an airbag and any parts needed to repair it right even though it did not deploy to help stop my wife from moving forward. The car is a 2004 Sonata GLS with 66,000 miles on it as of July 5, 2014 the day of the accident. Hyundai said it is out of warranty but I said this is a device that will only work during an accident. They basically said too bad. The cost was over $3000.00 to replace the bag, seat belt and all the bells and whistles that make the bag NOT DEPLOY. The car is a total loss because of the air bag cost and why would I want to install a new bag that may or may not deploy. Hyundai recalled other year air bags like 2003 and 2006 but my 2004 is not included yet I have read many complaints of non--deploying. Do not trust air bags as a safety item and it doesnt matter what car. Use the seat belt and pray, lol. My car is a total loss but a friend wants to buy it as it has 66,000 miles on it and I am anal when it comes to doing everything the dealer wants you to do and when to do it. I will not buy another Hyundai but I do wish it would have made the recall list so if you have this problem report it to NTSD (NATIONAL TRANS SAFETY PLACE NOT SURE OF THE ACRONYM). Thats all folks. Trust no one.

Bluetooth has never worked since May 1 on a 2012 Sonata. Dealership threw me out and told me that I would get arrested if I go back. Even Hyundai told me you just have to deal with them.

Salespeople were no-pressure. The Tucson is our 3rd Hyundai and theres lots of value in Hyundai, especially the warranty. Also lots of trouble-free miles at a pretty good price.

I bought a Hyundai i10 on 31 Dec 10 and the air conditioning unit is not working properly ever since. I complained several times but it has not been rectified until now so I am very unsatisfied with i10.

I will never again purchase another Hyundai. Never realized what a joke it is to get any sort of help from this company plus when it comes to any warranty issues, theyll do just about anything to not cover it. I purchased a 2010 Sonata back in Nov 09, car was absolutely beautiful, ran great and till a few weeks ago, still loved my car. Well a few weeks ago, my car started making a knocking sound under the hood so I decided to bring it into a Hyundai dealership to get it checked out. Mind you, I called on a Thursday and asked them what day should I come in, I was told drop it off Sunday night and theyll get to it first thing in the morning. They didnt start my car until 4 in the afternoon but thats beside the problem. I get a call at 4 from Hyundai that I need to get down there immediately. So me and my pregnant wife with twins get in the car and go down there and the lady goes look, do you see that buildup of oil inside the engine? All she did was take the oil cap off and shined a flashlight in there. So I said to the lady, Yea...your point? She said, Hyundai is not gonna cover the problem. I asked, What is the problem, whats with the knocking sound? Lady tells me they cant diagnose the car because of the little oil buildup. You gotta be kidding me. I have all my records from all my oil changes and maintenance thats been done. I ended up taking my car home because they wouldnt fix my car. I have full warranty plus an extended warranty and do do jack with it. Hyundai consumer affairs is a joke. Theyve been giving me the runaround and this has been going on since December 8th. No one will help me. I will never, ever buy from HYUNDAI again and I will make sure to advise family and friends to stay away from a company that is very unprofessional and totally against helping the customer. Funny how they rave about their phenomenal warranty coverage but God forbid you need to use it....forget it POS.

I currently own a 2005 Hyundai Sonata but decided to get a new car 2 years ago. Not knowing what I really wanted, I decided to lease a new 2016 Hyundai Elantra GT. Prior to the end of the lease in January 2019, I received a letter from the dealership stating that they will cover termination fees, excess wear and tear, disposition fees and over mileage fees. I leased a new 2018 Hyundai Kona in August of 2018. To my surprise, I recently received a bill from Hyundai Motor Finance Company for over $1,300. I have made countless phone calls to both the dealership and finance company to no avail. The dealer says they have done everything they can and do not understand the charges, the finance company says that they are just going by my contract and here I am stuck in the middle with a bill. I ended up paying the balance for loss of sale, a term I heard only after turning in the car. The Hyundai Motor Finance Company has even charged me $65.00 a hubcap for curb rash; $260 just for hubcaps! When speaking with one of their representatives, she explained that they want the car back in the same condition I got it in; In other words, they do not accept normal wear and tear. They are a third party just like any other bank and really dont have anything to do with what dealerships tells me. Unless you are willing to read all the fine print in your contract at the dealership, which is kind of hard because all they really want is to have you walk away with a car, take the contract home and read it before you sign for after it has your signature, you are legally bound to its terms. Dont expect the dealership to explain to you important terms like loss of sale; the difference you are responsible for if the car is not sold at auction for a price that covers the remainder of the lease balance. Call the Lease End department before you turn in the car and arrange for a pre-inspection so you can fix everything at a fraction of the cost. I could have replaced all four hubcaps for less than $100. I now purchased the excess wear and tear insurance for the new vehicle; lets see how that goes?

I am hoping this will help me in some way. In Aug of 2014, I spoke to Hyundai Motor Finance (the company I am having issues with, not the dealership) asking what I need to pay and how I need to pay to get my lease balance paid down so the dealership will buy my Sonata from me. The bank told me to just pay the X” amount of dollars needed through the website. I do that and the payment hit on Aug. 20th. I go to a dealership, and they tell me a payment was not shown on their end and they will not help me. I called the bank and they said the payment, should not have been processed like that and that they will re-apply it so it reflects at the dealership. Almost 1 month later it was re-applied, on Sept 18th 2014. I go to another dealership, someone met worked at this one, gave me the same exact answer. I call the bank again and once again I get another another answer. I have 3-wayed myself, the bank and several Hyundai Dealership reps (including management) and no answer was the same. The number at the bank wouldnt show up at the dealership. My payment would not show up at the dealerships. The bank reps told the dealership to just pay a certain amount, they would not send the dealership an official notarized invoice saying how much is owed. It was pretty much just ‘take our word for it’ type of deal. Basically another dealership told me they will not go by HMF word because they do not TRUST them and has had issues. How come the Hyundai bank and dealership not work together and have the same financing system is beyond me. The dealership told me to get a refund from the bank and give them the money and they will pay the difference that way. So from the end of September till this day, I have been waiting to get a refund. I have spoken to managers and reps and everyone has ** and have not helped me. I sent $8500 in August and still waiting to get some of it back. I spoke to 4 different managers and was told I would get a call back. No one has ever called me back. I ask them if they see the notes saying for a call back and it is all written there. Either the manager is on lunch or in a meeting. Right! In Oct, I was told a check would ship Oct 4th. I call back Nov 12th asking when it was shipped and they said Nov 5th and shipped to your current mailing address. I call back Nov 18th asking where this check is and they said it was shipped yesterday, Nov 17th.” Make it worse they shipped it to my old mailing address!! They apologized for not adding the mailing address. How do they make such a mistake when they ask you for your address at the beginning of each call? I speak to a manager right after that. She told me she would put a stop to the check and get a check over-nighted to me. Ashley the manager promised to call me back that day. Never did. I call back that evening and shes allegedly on Lunch!! Sure. Call back today Nov 19th and every single manager is in the meeting. Guess what, I was supposed to get a call back. NOTHING!! NO CALL BACKS AND NO REFUND!! Top it off, this car was supposed to be turned in Aug before my car insurance was due. I have had to pay for full coverage for 4 months for a car I am not driving.

I drive a 2013 Sonata (21,000 miles). This is my 4th Sonata, which I dearly love. In the past 6 months the battery has gone dead twice. On one of the incidents, I could not open the door without the alarm system activating. Anyone else have this problem?

Recently, my brakes began failing on my 50k mile Genesis coupe. The mechanic diagnosed the problem as a HECU failure similar to the basis of a recall on Genesis sedans. There are other similar failures noted on the NTSB website and various websites. I called Hyundai as the problem is a design defect. Their only response was to tell me that they wont do anything because my warranty is up. In the past, a fire hazard in Sonatas that was the subject of a recall was fixed by setting the cars to stop working if there is danger of fire. Hyundai is not a dependable car, or company and puts its drivers at risk.

I have a 2013 Hyundai Sonata that I purchased brand new in December 2012. It just hit 36,000 miles. I am having a serious concern about the rust and corrosion under the hood of the car meaning all of the metal clamps and motor mount are rusted, also the strut bolts are corroded. The metal on the power steering hose is rusted, the undercarriage is rusted at the weld points. I have had the car back to the Hyundai dealer three times now. Each time they have stated that they have sent pictures to the regional manager. I did speak with the regional manager recently and he said that he never received any pictures so I dropped the car off again to have pictures taken. This made the 3rd time that it had been dropped off. I am hoping for a positive result. The tech stated that this was not normal and ask if my car was at the shore points a lot. I dont live near the shore.

I wrecked my Hyundai Elantra 2010 on June 10, 2015. I was driving about 30/35 mph. I hit a parked car. My car suffered passenger damage. It separate my dash inside the car on passenger. I had my 4 children with me. None of the 6 airbags in the car deployed, when they should of. I dont feel safe in my car anymore. What can I do about this? Also I seen where my car is on the list for counterfeit airbags as well.

I just had my Hyundai 2012 Sonata serviced for a gas leak. They told me it was a packing fuel pump and cap assembly fuel filler. All Goethe’s they charge me 383.12 dollars for only changing the fuel cap which was the real issue and they milked it by keeping me waiting for more than two hours. I realized they did not change the packing fuel pump because they never asked me for the special key to remove one of the lug nuts to my tire where the gas cap is located. They ripped me off, and I realized this when I got home and said “How come they didn’t ask for the key to remove the special lug nut?” How can I get my money back on this issue? I am really pissed off because of how they are getting away with this.

I had good credit and went to buy a Hyundai Elantra because I was in need of a good car, but when I applied for the credit, the guy helping me took advantage of my need. First he came to me with a 10% interest. When I agreed, he went back to his boss. Few minutes later, he came back telling me that my interest was little higher to 12%. I really needed the car so I agreed, but he went back. To make it short, I ended up paying 16% because I told him I would not pay more. I think they ripped me off because of my need and lack of experience dealing with this kind of people who take advantage of you. So if you need a car, dont go with Hyundai or at least dont use their credit and go with somebody with experience.

2005 XG350 - Over the 7 years we have owned this car, we have been in for service on the airbag light around 10 times. During our warranty period, the dealer always had a quick fix and would reset the airbag light. Well 2 months after the air warranty expired and I should note only 50k miles in 5 years, they amazingly found the problem! It would only cost us $3,200 to repair! We fought with Hyundai and they repaired the problem, or so we thought! Now one year later the other seats airbag has the same problem! Why does Hyundai play with safety? These cars should have been recalled!

Hyundai is the most morally corrupt of all car manufacturers. In my experience, our 2002 Elantra had multiple catastrophic failures under warranty. This could have resulted to injury or death, since the failures occurred while the car was in traffic. The first three occurrences were due to defective fuel injection. After three attempts by a completely inept dealer (Antwerpen of Clarksville, MD), it was finally fixed. The most recent was the breaking off yet again in traffic of a highly corroded front control arm, leaving left front tire separated from the axle and the car out of control. There was a recall issued in 2009 (ID# 09v125000) for this very problem. Antwerpen claimed to have done the recall work on my car when I took it in to them for service in February 2010 but the failure occurred despite this. They tell me now that all they are obligated to do is to repair the vehicle. I feel this car will never be safe to drive and I have asked them to give me a fair financial offer for buying back this defective car at its present value. This has been rejected.

After 5.5 years and limited mileage two major parts requiring replacement costing up to £2500 for non genuine parts. This is not my expectation and I reported this to Hyundai. As far as I am concerned this is an unreliable vehicle. I have looked after the car and the Hyundai garage say it is one of those things, however they did try and sell me another car at the time I was voicing my concerns.

Stay away from Hyundai Cars and dealers. They issued a recall about an oil leak that destroyed the alternator but would not pay to replace the alternator and then claimed my phone was disconnected so they could not reach me.

I bought this car when it was 3 yrs old and had it for 2 yrs. I noticed the engine took a long time to start and just got worst. When I took it in for a service they found the head gasket had blown. This is on a 5 yr old car! Whats worse is the warranty had just run out by a couple of weeks. I rang up Hyundai but they wouldnt repair it under warranty or goodwill since it just run out. You dont expect a head gasket to blow on a car this age. This is more common on very old cars with high mileage. Considering this is a very unusual thing to happen and with its warranty just run out you would expect Hyundai to fix it for me or at least pay some of the cost. The cost to fix it is just under a £1000 and the car is only worth £5000 :(

Very, Very Bad Customer Service at Rally Hyundai-Palmdale,CA - I was treated horribly by the Sales Manager. His name is **, at least thats what he told me. After test driving a few cars and ready to go home and ponder, I was told by the sales associate, Kyle, was going to the back to see if they had exactly the car I wanted. Two minutes later, Kyle returned with Randy. I explained to him that I was just there to test drive; I had already researched the car for almost 2 months so I knew just what I was getting. So Randy started immediately, he didn’t waste any time. “What payments can you afford?” “Ummm… no thanks, I dont want to discuss price, thank you, I just wanted to test drive.” “Well, why not? Why do you want this type of car? Why not another? Oh, thats not what this car cost. Oh the car you test drove couldnt have felt that way. No, no, no.” Discredit, discredit, discredit. The language he used was rude, forceful and disrespectful. “Forget about your research, it’s all wrong.” He wanted me to go inside so that he could show me his numbers. He was a lot like a bully and he tried to intimidate me. But I stood my ground and refused to follow his lead. Mind you, this was all after I explained to him that I didn’t want to buy today, only a test drive. After he saw that he could not intimidate me, he became very upset, glared at me and began his rant. You just dont believe me. Youre not even listening to me. Were done here! Calling me a liar to my face! I thought, “Uhhhh... who called who a liar? What just happened?” Well when he was done with his rant, he walked away. The only thing I was able to get out after that was, Thats unfortunate as he stumped off like Rumpelstiltskin. If he had just allowed me to leave nicely, I would have returned to purchase the car I wanted. I guess he thought because I was alone and a woman, that he could bully me into doing something I didnt want to. No one deserves that type of treatment. And after reading other reviews on Yelp, it turns out no one is allowed to test drive at this location unless they plan on buying. Something needs to be done about this bully.

I called Hyundai assurance re my Tuscon. I bought a two year lease. I am covered. I called 3 pm to make a case for towing later in evening. I called at 9 pm to have tow. The guy came and said he cant do it because it is parked behind a car and in front of another. He left me stranded. I called hyundia back. They told me stop complaining and hung up. This is useless totally. I waited till 7 am to call my Geico who picked up car no issue and dropped it at service. When I called them in the morning they said I have no coverage cause I live in burrows. Seriously disturbing. I like my car but the poeple and service are zeros.

I have a 2012 Genesis Coupe 3.8 loaded.. leather interior, etc... The car is only 2.5 years old. The back seat leather started to fade about a year after I bought the car. The front seats started to fade and rip about the same time. I had to give the service dept. bad rating in order to get their attention. They agreed to repair the back seats but refuse to repair the front seats. Im the only one in the car 95% of the time. Ive owned many cars with leather interior. Ive NEVER had such experience where the interior quality is so poor that it falls apart on its own. Im so frustrated with them that Im ready to trade the car in and get something else. This car has been sub-standard in quality and overall value. I would recommend that you stay away from this make until they cleanup their act. Very disappointed.

We have had the 2014 Elantra a year which we bought directly from Woodland Hills Hyundai dealer. It wasnt cheap, as with the extended warranty of 100,000 miles it came to $24,000. We were never told the car did not come with a spare tire. We spent the evening of fathers day being towed back to the dealer and missing our plans because we got a flat tire. The response I was given as its like this in all the cars now. I know that isnt true, because we also bought a Toyota and Nissan which have spare tires. For a company that prides itself on safety, not having a spare or informing the purchase that there is no spare, is not ok!!! The car drives fine, but this to me reflects very poor customer service.

I just purchased a 2012 Accent. I drive 40 miles to work on the interstate every day. Once I reach 70 mph, my car starts to swerve to the point I almost run into the other lanes. When I try to correct the car, it gets worse. One time, I almost ran a car off the road. Terrified to drive, I took the car into the dealership and was told its my electric power steering. I was told theres nothing they could do to help me. They told me I need to get use to the sensitive steering. Seriously! I was told by the dealership the sensitive steering does not change even at high speeds. If I turn my steering wheel a little bit, my car will go in that direction very fast. This is very dangerous. Hyundai needs to fix this problem before someone gets hurt.

Front bumper falls off very easily on Sonata - Be very careful when pulling into a parking spot with a tire stop installed like most handicapped parking spots. I went about 2 inches too far and heard a scrape on the tire stop. I backed up slowly, and it pulled my front bumper off the car on one side. I pushed it back into place and taped it up to drive home. They are the cheapest little plastic devices that hold the bumper on the car, and once they break (according to my dealer), you have no choice but to replace the whole front end of the car ($1,104.00). When speaking to the body shop for Hyundai, they explained that Hyundai used to warrant this problem, but there were so many that they quit doing it. They said they had replaced over 25 of these recently. I went through all the Hyundai customer options, but they would not help in any way. There is nothing to keep this from happening again except being very careful when you park. I will never buy another Hyundai again because of this. Very cheap manufacturing and possibly dangerous. I hate to see this happen with our car companies. I never had this happen with any other car in the last 50 years I have been driving. Just an additional note, there is not a scratch anywhere on the bumper except underneath and nothing broke or cracked except these cheap fasteners which are attached to the bumper. Some of the other plastic parts under the bumper have to be replaced as well. Hope this helps others, and I wish I knew about it before I bought this car.

I have a 2011 Hyundai Accent which I bought April 1st 2011. Since I bought it, I have had issues with the rubber around the outside of the windshield, which started coming off 2 months after I bought it. I have had to get it fixed twice. The first time they glued it back, it came off again. The second time, they replaced the whole piece. Now December 2011, it is coming off again! Im going on my third time. Then in August, I found out that it came misaligned from the factory and the dealers solution was to put a shim so they could go in and align it properly, that took 2 months to fix and now my tires are warped because of it! By the way, Im still waiting for new tires and it is now December! I spoke to the dealership in order to look at my options, because I no longer want this car. I dont want to deal with the hassle of repeated maintenance (its a brand new car!) and the solution to my lemon is to trade it in so they can squeeze more money out of me for a car that Ive had for 8 months! This was my first brand new car ever. How disappointing. My old 98 Ford Escort gave me less trouble than this. 5 times to get your brand new car fixed in the span of 8 months! What a mistake. Never again!

Hyundais look great. But they are like a beautiful apple that is rotten inside. This is concerning a 2012 Hyundai Sonata SE Turbo. I have owned Hondas all my life, and have been extremely happy with their reliability. I had a Honda Civic that I sold at 115000 miles and the only maintenance I had to do was change the oil, muffler, and brakes. I then had an Acura RSX which I traded in with 92000 miles where I only had to change the oil and brakes. My next vehicle was a Honda Accord which I sold with 184000 miles on it. Again, the only maintenance I had to do was oil and brakes. I was going to purchase another Honda, but I fell in love with the styling and the horsepower of the Hyundai Sonata Turbo. I had reservations about purchasing a Hyundai because I remembered the poor quality of Hyundai vehicles throughout the 90s. I decided to take a leap of faith and buy a certified pre-owned which came with the 60k bumper to bumper and 100k powertrain warranty. I figured if Hyundai offered this type of warranty, they must build quality vehicles. My vehicle had 41k miles on it when I purchased it. I have had the car 2 years now and have had nothing but problems with it. The Carfax report showed this vehicle had the Lower control arms replaced (before I purchased it). Since I have purchased it I have had the following problems.46771 miles - Transmission Sensor failure caused the transmission to jump between 2nd and 4th gear and also cause the engine to shift very hard with a big thud. 48619 miles - The Engine failed and the motor long block was replaced. 48886 miles - Coolant was leaking. Replaced hose clamp. 49216 miles - Check engine light came on. Code p0076. Pin 1 was not connecting to solenoid so this was corrected.Somewhere around this time, I called Hyundai to complain about the poor quality of this vehicle. I was assigned to a specialist who was going to help assess why my vehicle was constantly in the repair shop. I do not recall his name. He called me to tell me he had spoken with the service Manager at AutoFair Hyundai in Manchester, NH where I purchased the vehicle. The specialist was unapologetic about my problems and treated me like I was wasting his time. In fact he ranks as possible the worst company representative I have dealt with in my lifetime. He said everything checked out and they did their due diligence with the vehicle. I informed the gentleman that I wanted a new vehicle. He scoffed at the notion. He stated that I had a warranty to cover anything wrong with the car. This was not satisfactory to me because my time was valuable and if the vehicle was malfunctioning at 46k miles, what would happen as the parts aged? The vehicle I purchased was clearly not manufactured properly. He basically told me again that the warranty was in place and that is all I would get. I informed the specialist that I am a recruiter who speaks with over 100 people per week and I would make sure to tell everyone about the poor quality and poor customer service that Hyundai provided. He said, thats fine and the call ended. Clearly this gentleman did not care about me or my situation and didnt care that Hyundai made a very poor quality vehicle.Continuing on with the repairs made to this vehicle. 51670 miles - Rattling when traveling in the city. Stabilizer end link replaced. 58285 creaking when turning. Axle joints replaced. This was all performed under warranty. It didnt cost me anything monetarily, but it did cost me a lot of time taking the car to the dealer and having to get rides to and from the dealership. Sometimes I waited for the vehicle if it was only going to be a couple hours.Since the warranty expired, I have had to replace the sway bar links at 74000 miles due to rattling when driving over bumps. The creaking that was supposed to be fixed by the replacement of the axle joints has gotten worse. I believe the strut mounts are the culprit. In addition, when I start the vehicle in the morning, the engine is having a bit of trouble turning over and is shaking for the first 10 seconds or so. Also, when I start the engine, there is a rush of liquid in the dashboard. I would venture to guess this is due to a failing heater core. Another issue is the transmission is downshifting into 4th gear very hard. The vehicle now has 80500 miles. It is acting like a vehicle with 180500 miles.More repairs at 80500 miles. Housing around the thermostat was replaced due to leaking coolant. Tube leading to oil filter was cracked and leaking oil. Engine head warped. Hyundai doesnt care about its customers. The warranty is bogus. The technicians diagnosing the issues at the dealerships have very little knowledge of the vehicles and take forever to diagnose issues - at the cost of $125 per hour. Beautiful design, very poor quality.

Bought my 2nd Hyundai 2 months ago and have yet to get them to take care of the pulling problem. They have done an alignment on it once and it still pulls to the left. Ive gone to a dealer closer to me, wasted an hour only to be turned down, saying to go to where I bought it from. Then Ive been trying to schedule with another dealer and they wouldnt even respond to me. 2 weeks ago I submitted a complaint to Hyundai consumer affairs and till this day Ive just been ignored after several email exchanges and a phone call from the rep telling me shell call the dealer for me then nothing again. Ive bought more then 10 new cars before and never did a car maker just ignores my service request like Hyundai. Beware how theyll treat you nice, sell you a $30k car and then kick you to the curbs. Will never buy another Hyundai again.

Hyundai Motor Finance sent us an unsolicited pre-approval. We were in the market for a new car, Hyundai vehicles had good ratings so we went to the Hyundai dealer. We should have known from the get go that something was fishy, they tried to change the rates/terms in the pre-approved letter, then the $2,500 discount magically disappeared from the final contract, they then said it did not apply to pre-approved offers, though it had been on the first contract they showed us. Our mistake - It was now 10 at night, we went ahead signed the papers and drove the car home. Problems started with the first payment that they claimed not to receive the paper check in the mail, then paying online was not an option, so we went to Western Union and sent them a payment. Second payment same issue. They seem to have real administrative problems processing and keeping track of paper checks. Third payment we sent in a double payment to cover the month ahead. 2 months later they processed the check, it bounced for NSF ($10 difference in our bank account). They repossessed the car with no warning, no contact, no opportunity to even know that the payment they took 2 months to process had now bounced.They took our car over 300 miles and 6 hours away to another state and gave us less than 10 days to reclaim the car (with hundreds in extra fees for towing and storage now applied). Every attempt to process paperwork with them was a waste of time. We spent over 12 hours on hold in a period of 3 days trying to resolve this, only to be cut off, transferred, or just plain left in limbo. One day we were on hold over 2 hours when it hit 5 PM, and we were disconnected because their office closed. We finally got one human on the phone who was willing to help us and would fax paperwork for us over to the dealer. It never arrived. The finance dept at the dealership was equally baffled and attempted to help us resolve the issues but Hyundai finance wouldnt ever cooperate with the dealers office.Of the limited number of days we had to reclaim our car, 4 of those days were weekend days which their office was closed. So we had 6 working days to try to resolve this with an office that we could never get through to except on a very few occasions (I think we actually got a human 3 times out of about 40-50 tries). No paperwork ever arrived at the dealer, they would not accept any paperwork that the dealer had on hand (it had to be their special forms). Our car was over 300 miles away in another state. We had the cash - but because of their convoluted procedures, and lack of help, and terrible staffing on their customer service lines - WE LOST OUR CAR!Where did our car end up? At a Hyundai dealer in Ohio that seems to have a car lot brimming with dozens of used Hyundais, less than one year old with low miles (like our car), that are for sale at almost the same price as when they were brand new, but with used car interest rates, with car loans offered by - you guessed it - Hyundai finance!We were out our $2,000 down payment, our $4,000 trade in, + 2 payments, and now with the extra fees Hyundai STILL wants an ADDITIONAL $3,500 from us for a car we had less than 4 months. Our credit is wrecked (the repo lowered our score over 120 points instantly). In hind sight - this seems like a terrible scam where they are selling the cars twice, the second time at higher interest rates at almost the same price as brand new, and racking up impossible fees, and unwilling to work with consumers to get their cars back.4 months with our Hyundai cost over $10,000 - not a bargain in anyones book. Their lack of customer service, inability to reach them, the stonewalling as we tried to get the money to them to reclaim our car - they just made it absolutely impossible. And sending our car over 300 miles away - how high do they have to make the hurdles? We live in a metropolitan area with plenty of auction lots where the car could have gone to, sending it 300 miles away was overkill, designed to make it even more difficult for us. The finance manager at the local dealer was left shaking his head. Apparently 300 miles is the MAXIMUM that they are allowed by law to take the car and they took it to the max (12 miles further according to MapQuest). Shady.

Problems with 2015 Hyundai Tucson - only had it 3 months. I took it in to have them look at it and they said nothing was wrong. It shakes when you stop at a light. I hope they can take me serious. I hate to have to get rid of it. Really disappointed.

I just want to say to all the people who have not had Hyundai’s commitments honored, dont take it. For about $20, you can file a small claims action and Hyundai will have to answer it in court. They will not be able to stonewall. Let them tell the judge how a written commitment is a mistake that they do not have honor. Ive found that all the stonewallers cave in when they can no longer just say no.

I bought a 2013 Elantra about 2 years ago... One day I was simply driving down the street and my car stalled out and applied the brakes by itself and I nearly got in a wreck. I called my boyfriend (a mechanic) and he came to where I was and drove the car home to see if he could figure out what was going on. The next day I took it to Hyundai of Muskogee. The car thankfully did repeat the stalling and braking by itself for the mechanic working on the car. However they could never get the car to pull a code as I was told. They had my car for 7 days. They told me it was my tires so they put 4 new tires on this car.A few months later the car did the same thing again... stalled and applied the brakes by itself... so again I put 4 new tires on the car. Both times this happened I was only driving down the road at about 35mph. The last straw was when the car again did this with my daughter driving and cause dont her to have a wreck. (I had tried to get the car in two weeks before this occurred and was told by Hyundai they couldnt get it in right now and they did not have a loaner car) I told them what was happening and left my # for them to please call asap when they got a car in. 2 weeks later I had not heard from them and the accident happened. Not trusting Hyundai of Muskogee at this point I drove it to Hyundai of Tulsa. I drove it there the very next day without calling or making an appointment and told the manager of automotive what had happened. They provided me a car and he was told he couldnt touch the car until an investigation was done on the car.6 MONTHS LATER I finally got an email telling me basically nothing was wrong with the car and they would not do anything about it!!! Im beyond furious! As far as I know they only pulled codes on the car and the codes were sent in. No one from the investigation team even test drove the car!!! I will never deal with this company again! Horrible customer service! After all I have been through and waiting for 6 months on my car they couldnt even spell my name right on the email I received! How unprofessional! I would never recommend this car nor this company. I have been investigating and there are 1000s of complaints on this car. The company is aware and last I read there are no recalls on this car.

Hyundai Palisade vehicles (2020-21) have a defect with a windshield causing them to crack from minimal impact and sometimes no impact at all. There are many reports of this all over the web. Hyundai however is refusing any assistance to consumers and denying that there is any issue at all. My windshield cracked and had to be replaced when the car had just 500 and it didnt even get hit. It was a detail shop getting cleaned, etc.. Hyundai should step and start taking responsibility plus reimbursing owners who already needed to have their windshields replaced and also offer free replacements for OEM glass going forward for many reasons:1. Hyundai and Kia are related companies. Palisade and Telluride are related vehicles. Telluride has exactly same complaints regarding the windshield and Kia sent letters to all the owners saying this issue is being looked into and in the meantime offering free replacement and/or reimbursement if the windshield has to be replaced. Why isnt Hyundai doing the same?2. Almost every single complaint on the NHTSA website is about the windshield. There are over 85. This is not a coincidence! See: **3. I am sure you are also aware that there is a class action lawsuit about this same windshield issue. Again not a coincidence. There is a reason why there is a lawsuit.Hyundai should do the RIGHT thing just like KIA is doing and reimburse owners for windshield replacements especially when they are cracking WITHOUT even being hit by anything. That is a defect in your product!

In June we leased a 2017 Tucson Limited. Our current 2015 Sonata Limited lease had 4 months left on the lease but we were fine with paying those months so we could head out on a 3-month road trip in the new Tucson. The dealer told me that when I turned in the 2015 Sonata it would be inspected by their Hyundai turn in person. I made arrangements with the Jim Clicks Hyundai lease turn in specialist who was the Used Car Manager to inspect my car a few days prior to the actual turn-in date. I wanted to make sure there were no issues with the car. I had the pre inspection and he told me it was the cleanest turn-in he had inspected. A few days later I did the actual turn-in and received a turn-in acceptance sheet stating no issues.Hyundai lease told me I would receive a statement in 60 days with the final lease payment charges. When the statement arrived I noticed $115 charged for wear and tear. I called Hyundai Finance and was told one of the tires had less than 4/32 tread remaining and that they needed to buy a tire before they could send the car to auction. This sounds like BS to me. The car had 35K on it at turn-in and the OEM tires should not have been worn out. I was also told that the dealer turn in specialist is not the real inspector and that the car was inspected by a third party company in Phoenix. The reason I had the pre inspection was so I could correct any issues before I had an unanticipated charge. I am paying the statement in full today but this issue has left a sour feeling with us regarding dealing with Hyundai in the future. Our first Hyundai which we still have is a 2006 Sonata and the 2017 Tucson will be our last Hyundai.

Most of the staff in Fairfax Hyundai Dealership, including supervisor, are rude and ruthless. The manager does not show up to the showroom, and does not return any calls. My Hyundai 2003 Sonata started smoking on New Years day. The car battery got drained due to an electric short circuit. The car was towed, and after paying $582, within 24hrs, the car smoked again. The dealer explained that this is a different problem, and I must pay an additional $250 to fix the auxiliary plug in the trunk. The dealer blamed me and the things in my trunk, to cause the electric plug to fuse (never heard of this before). My car is stuck at the dealer, and I want to take them to court for cheating, not fixing the issue, and jeopardizing the life of my sister who got stranded with a smoking car in the middle of night. I have no car to get to work to, skipped doctors appointments, and my car is still with the dealer.

My 2016 sonata is a month old. The adaptive cruise system has failed and initiated an emergency stop while driving. The driver door is misaligned and allows road noise into the cabin and water into the sealed part of the door. The drivers side windshield wiper is misaligned and fumbles across the windshield making all sorts of noise. When I went to Hyundai of Serramonte the service clerk directed me first to a body shop. Then to the Hyundai where I purchased the car since it was a different dealer. Then told me the problem was normal and pointed to a far off car and said something like all doors are like that. We then walked over to the other car so I could show him the weather stripping on the other car does not create a gap like is on my car. He then said I can make an appointment if I want and walked off.

Hyundai has totally misrepresented the mileage. I purchased a 2013 Elantra; I get 24-City, 28-Highway. I have taken the car into the dealership to complain. They told me they find nothing wrong with the car. They told me it was my driving. I was told I need to coast whenever possible. On the street or the highway when I hit the crest, I must take my foot off the gas and coast and then I would improve my mileage. I hate the dealership and this car. I purchased the car because of the 30-38 MPG, and it is simply not true. Do I have any recourse? I would definitely join a class action case against them. Please advise.

I bought the 2011 Hyundai Elantra in November 2016 with the goal of keeping it till death do us part. I have always had that approach with cars. Well, the Crown Hyundai in St. Pete Florida failed to disclose of a clicking engine noise. On top of that, they did not fix the mandatory recalls until after I told them! Additionally, there is the whole issue of the steering coupler with ALL Hyundais. They do not disclose, inform you, notify you (dealer or corporate) in any way of the steering coupler issue, but your alignment, tires, other parts will suffer and you will pay THOUSANDS! My 40,000 warranty tires blew on the highway after 25,000 miles only! Plus, the whole tire size issue. The only size tires that fit into the Elantra only last 35,000-40,000 miles tops. So, if you drive average, you will replace tires every 2 years -- more expenses for you! This car is a DISASTER, and the customer service at the corporate level is horrible. CHECK THE LAWSUITS. STAY AWAY FROM THE COMPANY.

Well I had reached the 100000 mile warranty and engine failed. It is a 2014 Hyundai Elantra. Hyundai consumer refused to pay for another engine. This is BS. I am still paying on my car and this should have never happened. I will never buy another one. I always kept up with the oil changes!

Worst vehicle ever!!! The engine seized at 90,000 miles without warning. Now at 92,000 miles the steering column is shot. My mechanic found that the steering coupling among other components were basically shredded. He replaced the column and brought it to Hyundai of Metairie to have the electronic steering reprogrammed. The Hyundai service dept. will not do it. They want to replace the column again. They say the car isnt drivable. It was driven to them.

I have been working with Hyundai on my Trip Reimbursement Case #**, and I have been appalled by how poorly the customer service is. This happened in Jan, I submitted, it was LOST internally by Hyundai, so I resubmitted in May, and I am now sitting August 2nd and still have not heard anything about it. Hyundai is a multi-billion dollar corporation, and they cannot reimburse me for the ~$750 worth of incurred expenses from a warranty claim they did for a $35,000 car? This is insane, I will never buy from Hyundai again, and I cannot believe they are still a company with this sub-par customer service. So even though I have called dozens of times, and sent countless emails, I assume Hyundai is going to give me the same response as before, NO RESPONSE. Do not shop with Hyundai unless you want to be thoroughly disappointed.

April of 2016 my vehicle was making a loud knocking noise then finally cut off. I had AAA to tow it to my mechanics which he stated that I was having engine problems. I then towed it to Hyundai dealership and they informed me that I would need a new engine. They gave me the runaround saying that I had to come up with documentation showing that I had been getting oil changes. I asked how many do they need and they informed me that I need to come up with as many as possible, and that I wouldnt be able to receive a rental car until I was approved.Two weeks after having my vehicle I called and they told me that I was approved for a rental. On a regular basis (at least twice a week} I called to get an update with my car. All that I could get from the conversation was, Just keep driving the rental until I tell you to stop. I was given a Nissan Frontier, which was a nice truck but mpg 19 city / 23 highway which we all know that Hyundai 28 city / 36 highway. So it was killing me in gas because I drive 1 hour and 30 to and from work.So I took it back after having it for a little over 2 months and got a Kia Optima for maybe 5 days then my car was ready. I was called at 1:30 and was told that I had to pick my car up that same day, which put me in an inconvenience because I was scheduled to work a late shift and there was no preparation for that. Hyundai informed me that the billing for the rental car ended that day and after that I would be responsible. That put me in a bind because I had to get off work and drive hour and a half to pick up my vehicle. They had my vehicle from April to June.Two days after my vehicle was returned to me my check engine light came on. I took my vehicle back to Hyundai to find out if it was related to the engine block and I was told that it was the high pressure fuel pump $748, transmission sensor $710, and clock spring $398. I was charged $99.95 to do this diagnostic testing. Of course I dont have this kind of money so I declined other than paying for the diagnostic testing.In August I starting experiencing shaking and popping in my steering wheel, so again, I took it to Hyundai to find out the problem and at this time I was told that it was the steering coupler $404. All of this in one year. This car is a lemon and something needs to be done about this. It makes no sense to have to pay for the car and $2260 worth of repairs all in 2 months time. Personally I think everyone that owns one of these vehicle should get a refund.

The worst ever - they never know what is actually owed. They ask for the next months payment in advance of due date. The hold time is ridiculous. Customer service representatives are complete idiots. I will never buy another Hyundai. I think their banking standards are substandard. I question their legitimacy. I believe they are fraudulent. I asked for a statement representing my payment history. It did not match my bank records. I requested it a second time and again it did not reflect what was paid on my bank statements. I asked what the final payoff would be at the end of the lease on 3 separate occasions and got 3 different answers. Avoid Hyundai motor financing at all cost, I will in the near future.

I bought a brand new Tucson 2016. After I drove it for less than 800 miles the Check Engine light came on. I took it to the dealer and was told a pin fell inside the engine and broke it. Dealer offered to replace the engine. Because it was a new car I refused. So, after a lengthy fight Hyundai finally agreed to give me another new Tucson. Phew... wait, I am not done yet. 2 weeks later I took delivery of the new Tucson and guess what? 1200 miles later, the car just stalled and would not start as I was driving in the middle of the highway. Now that was scary, in the middle of the highway at night! Luckily there was a state trooper nearby who was able to redirect traffic around my car while I waited for a tow truck. I had the car towed back to the dealer.After looking into it for about 2 weeks, they finally called me to tell me there was another problem with the engine and it could not be repaired. Again, Hyundai has offered to send a replacement engine. This time I refused and am currently fighting them for my money back. Consumer beware of the 2016 Tucson, they are junky.

I had a problem with my air conditioner while on vacation. Went to a Hyundai dealer in Florida, They had to repair the part. I paid for the work because US does not accept Canadian guarantees. I have been waiting over a year for my refund. They agree to pay within 6 to 8 weeks - what they did not mention is in what year.

I purchased my 2015 Sonata in January of 2016. After 3 days of ownership I noticed the panoramic roof was rattling, I returned to the dealership and the sales person said the car was just having some growing pains (this is the 3rd car I have owned with a pano roof - 05 Scion Tc and 14 Sonata Limited). I took him for his word and took a short road trip and the rattle only got worse. At 1822 miles I returned to the dealership and complained about the roof, and I was rewarded with the services manager telling me the 15s have been having issues with their pano roofs. They lubed everything up and told me they would call me when they had a fix. At 3998 (3/17/16) miles I returned to the dealership with the issue growing worse, once again Hyundai lubed the seals and said it was fixed. At this point I had enough and contacted Hyundais customer hotline and filed a complaint, and Hyundai didnt bother to respond. Shortly after my roof sustained some damage from debris and the dealership refused to work on it. They even joked around about maybe once the insurance company fixed my roof the rattle would go away. Once again I contacted customer care and filed a complaint warning of a lemon law violation. My case was passed on and I called back every single day for almost a month until I had someone return my call. Hyundai agreed to replace my entire roof under warranty, this was done in 8/8/16 at 10161 miles. Hyundai agreed to place their best warranty on the car at no cost to me and assured me the roof was fixed. A few weeks later the rattle slowly started to come back, it slowly got worse and the dealership in several undocumented occasions lubed up the seals. Once again I called customer care and spoke with their regional person who was helping me and raised my concerns. He agreed to send a engineer out to check my roof and if he determined the rattle was there Hyundai was going to buy back my car. On 3/6/17 I dropped my car off with an ever present rattle and picked it back up on 3/7/17 only to be informed that the rattle was not found by their engineer. On 3/8 Hyundai denied my claim for a buy back stating the roof was working as it is designed to do. Now I have to file a BBB complaint to get this issue resolved.

For being a turbo the Hyundai Veloster does not feel like it. When I try and get it going it tends to stick a lot and then jumps forward real fast. Having the flaps on the steering wheel is a pain. I sometimes knock into them by accident and they change my car to manual which I do not care for. Then I have to slow down and press down on the flap to put it back to automatic.

I bought a 2016 Elantra GT right off the lot. I was so proud. My first brand new car. It did great until it reached about 12,000 miles. Then it decided to quit starting. I had it towed to the dealership. The service department was helpful... at first. They did change something with the start button and I picked the car back up. One day later, same thing. Couldnt get it out of my driveway. This started happening June 13, 2016. Since then my car has been in the shop non-stop, except for the 4 times I picked it up and became stranded at various places because it wouldnt start. I went through the BBB as required by Hyundai. The BBB determined that the car needed to be repurchased or traded for the same model. Hyundai offered to repurchase the car in August. I completed all the paperwork requested... every... single... time. The repurchase was supposed to be completed today October 21, 2016.I have called and called every number for Hyundai--no one can help me. My case manager, Kris **, is always out of the office and has called me once. No e-mail, nothing. I have had to rent a car out of pocket for the last 3 weeks, maxing credit cards and cancelling trips with my family. I have never felt so devalued in my life. I dont think Hyundai understands that even though my payment was small to them, not having a reliable car has caused a huge amount of stress for me and so much hardship on my family. As a single mom of two great boys, we have had to cancel trips and reroute funds for the rental car. I am a teacher and have to get to work. Communication would have made a terrible situation much more bearable. Worst service ever... I will never recommend buying a Hyundai to anyone. Please dont. They do not stand behind their word.

I leased a Genesis (2016) on 1/1/16. It had numerous electrical problems. The main problem was the dash display would malfunction. It would be blacked out completely, when driving or backing up. Sometimes it would stay on after the car turned off and locked. Other issues: All lights go out in the interior and headlights while driving at night. * Drivers side window would only go up 1 inch or down 1 inch at a time randomly. ** Battery discharge error randomly goes off every 30 seconds. ** Strange sound in back right of car, possible gear malfunction. ** Dash display malfunction. *** Possibly fixed. Did not happen again while I owned the car. ** Never fixed. Could not find the problem or never fixed. I had to file a BBB case under the lemon law of North Carolina. Hyundai fought me the whole way and lost. They had to buy back this car. Communication is horrific with their Consumer Affairs department. They did pay most of my case but still owe me money. Ridiculous I have to keep calling them. They never return my phone calls. Ill never buy a Hyundai again personally. I also plan on sharing my message with anyone so at least they heard my truth before you bought a Hyundai. Just so all know this message is 100% truth and 0% embellishment. Goodluck to all you car shoppers, and be smart!

I purchased a brand new 2017 Hyundai Tucson on Nov 29 2018. Right now it only has 14300 kms on it. I was driving down a divided highway 6 in the morning with no one else on it besides myself and my child in the vehicle when my rear window exploded into my car sending glass all over my 2 yr old in his car seat. I was right in front of the Police station when it happened and no one was around... Hyundai says that it came from a impact but since I was the only one on the road there was no way that I could have got hit in the rear window. I took pics and brought the car to the dealership and gave them it to them... THEY NEVER even inspected my vehicle, they just emailed the pics to head office where they said it was from a impact. HOW DO YOU TELL THAT IT WAS FROM A IMPACT WHEN YOU NEVER EVEN LOOKED AT THE CAR TO SEE. I have called places that repairs windows like speedy glass and they even said that it could be from a short in the defrost in the rear window that caused it to explode. Since this happened I have had no satisfaction with this broken rear windshield... Myself and my child were very startled and no one from Hyundai has even done anything but send a email off. I am so very disgusted in the complete lack of everything. This has to be the worst service I have ever had... They never even offered to look over the car, never offered a loaner to get around in and never even offered to make sure the rear window was sealed up so the snow and rain would not get in.Right now I would never buy a car from Hyundai again. My child is scared to even go near this little toy cars because of the fright. I am even afraid of putting him back into the car because if it is a short in the electrical that caused the window to explode, will cause it to happen again... I hope that this message tells the truth behind the LACK OF CUSTOMER SERVICE. All I want is my rear windshield replaced at no cost to me... And I want people to actually look over the problem before they say what caused it. YOU CANT SAY WHAT HAPPENED THROUGH A PIC AND NOT LOOK AT THE PROBLEM ITSELF... I can keep going on about this but I think I made my point. I hope that something gets done with this message.

DO NOT LEASE FROM HYUNDAI. They have the worst customer service skills. 9+ weeks waiting for a response to get my registration renewal. It’s out since March and is nearly 1st June still nothing from them. Every day for a solid 5 weeks I called. I spoke to so many employees and managers every day. They told me a different lie every time, stay away from these guys. After reading reviews it seems they are known for stuff like this. Also I called the dealer in Norwood MA and they too did not respond to any of my calls. Finally today I received my registration and decal thanks to my insurance company. They requested a duplicate. If anyone else is having the same problem call your insurance company for help. I cannot wait until my lease is up so I never gotta deal with these guys again.

The Veloster is a cheap fun car. Great to get around town and to work. The build quality could be better but youre getting a car for under $20000 it is what it is. I would definitely recommend this to a younger crowd. The ride is stiff but you need it for the way it tracks.

I bought Hyundai Sonata Hybrid 2016 brand new to today September 10 2019. I must spent more than $5000 to $7000 on maintenance. The car looks good looking at it but not reliable at at all. It’s sad they can get away with this kind business. The dealership seems like they don’t know anything about this car. I will come with problem and leave with same problem. This is my 6th car. I never had any experience like this.

I am the original owner of a 2012 Hyundai Elantra GLS 6 speed manual, and the car currently have slightly over 150,000 miles. About 10 months ago I made my first attempt to get my car evaluated for rust spots that I noticed in various places (under side of the hood, gas fill cap area and frame above the muffler). Mostly spots are under the paint. I filed a complaint and obtained a case number. Despite having case number almost every time I called I had to explain the issue over and over again. I got a very little cooperation from the local Hyundai dealer (Branhaven Hyundai formerly Quality Hyundai) and a very slow response from Hyundai Motors of America. {and did not have anyone to contact most of the time}. The official response from Hyundai Motors of America came by mail only 6 months later denying warranty coverage. Only now after I got the letter I was able to get the name and address so I can file small claims writ for the cost of the repair and false advertisement. The official Hyundai website positing warranty coverage of 7 years unlimited miles, but for some reason my car did not stand in that guidance even if its only 5 years old. If you owned the same model vehicle Hyundai Elantra 2011, 2012, 2013 & 2014 ask your local oil change place or mechanic to look underneath the frame and see if you have the same problem and if you do please report it to your local Hyundai dealer. Please see attached pictures and if anyone else experienced a similar problem please share it. Its impossible that Im the only one experiencing the problem. I am from Connecticut so we do have salt on the road but I own other cars and none of them got rust like that even after 10 years.

As an owner, I was dissatisfied with the suspension. I feel its the company default. The door alignment was not balanced till today. It is difficult in shifting gear from 1st to the reverse (takes 3 chances to shift). I was given 2 services but problems has not been solved. Please look into it.

There has been problems with the suspension on this 2007 Santa Fe since 2010 with very low mileage. It took 5 to 6 visits before the dealer would even admit a problem. Problems with tie rods, lower arm assembly, stabilizer links, lateral arms bilaterally with no resolution of clunking metal to metal sound from front of vehicle. Now that the car is out of warranty supposedly, the dealer conveniently finds the lower arm on the right needs replaced. Hyundai needs to admit to widespread suspension problems without dragging on until out of warranty. I still have 100,000 mile warranty with only 80,600 miles but supposedly, this is not a covered service even though it all started at 48,000 miles.

I spoke with Lindsey in Corporate. I was told that the paint warranty had expired and nothing could be done. The hood was deplorable. I want something to offset my $600 repair costs, free tune-ups, free oil changes.

My 2013 Accent has multi rust spots on roof and the right side on top of both doors. Took this issue to Hyundai last September 2014 for warranty issue but was denied by Hyundai saying this is caused by rock chips, this car was only twenty-six months old at that time. After saying this, the hood do have a few small chips which are not noticeable unless you really look for them and there is no sign of rusting. Now explain how can there be rust spots on the roof from so called rock chips when the hood has rock chips and no sign of rust. I had never had my car on gravel roads, yet my husbands Tucson, purchased at the same time, always on gravel roads, do not have any rust spots. I personally think because I am a woman that they can make that decision, guess what, this is not the end. I have been to a body shop and was told the rust is from inside out and do have this documented as of today, May 13, 2015. When I decided for the second time to purchase from Hyundai, I also convinced my husband to purchase one also, which he did at the same time, Hyundai Tucson. We will never ever purchase from Hyundai again. Please follow me in this and do not make any purchases from Hyundai. I will keep this going all the way if possible to get justice.

OEM radio not covered under any warranty. I have a 2015 Santa Fe. One hour after I took delivery, a HID headlight started flickering. Astonishingly, Hyundai denied the claim initially as its a ‘wear and tear’ part. An hour old… Eventually, they caved and replaced it. 3 years later, the Infotainment unit started looping on startup. Despite their vaunted 5-year warranty, and the 7-year extended Hyundai branded warranty I bought, its not covered. $4000 OEM, and Hyundai could not have cared-less if they tried. Do not trust hyundai – not the car, not the company, not the warranty. Not even the dealership. Avoid at all costs. And costs be sure!

My warranty was voided by Hyundai because of their authorized dealership installing an alarm system without my knowledge. I was informed of this after I took my car in because of cranking issues, gas smell and car jumping into different geals by itself. After the dealership pulled and worked on everything on my car, they sent a field engineer who told Hyundai to void my warranty. Now I have a car that I cant drive because of safety issues and not one representative from Hyundai cared that my car was is unsafe to drive while Im still paying monthly payments on the car. Its amazing how Hyundai voids a warranty after their authorized dearlership install parts when you didnt ask them too. I eventually was sent an official letter from Consumer Affairs stating that they paid me for this service. Well Hyundai, if you paid me for this service, Im still waiting for the Check!!! Dont TRUST Hyundai. As there commerical says, They shoot straight with their customer. Yes they do, with lies to avoid their obligations.

Second week after purchase, the rpm needle dropped below 500 rpm a few times almost stalling the engine, then rough idle. I took it to the shop. Diagnostic said they found nothing. The 2nd time in was for abnormal rough idle, when in drive at a stop or when air con on. I had sales rep, finance mgr. and service mgr. involved with getting a resolve. I was told nothing was found. The third time, car was worse. I had sales rep and service mgr. both sit in the car to experience what I was talking about. The service mgr. took the car for a ride, came back and said, Yes, there is a problem (even a passenger can feel the vibration). But I was told by the service mgr. when picking up the car that Hyundai is aware of situation and that some Elantras out there would have rougher idle than others. This was characteristic of the car and that if they can find a solution for it later on down the road, I would be contacted. Does this make sense? Really?! I had the general mgr. (Mike **) at McCafferty Hyundai contact corp. yesterday, 4/26. I was told that they dont have an answer and if they find one, they will let me know. I was promised great service and the world, but have had frustration to the point of not sleeping. We purchased this car coming out of a used one so that we would not have any issues for a few years. If they are aware of this as Don ** (service mgr.) told me that Hyundai Corp. Service tech told him, why cant I get satisfaction? I feel like I got ripped off big time. We even purchased the extended warranty. All I get now is, Im sorry, there is nothing we can do at this time. My intelligence is undermined by saying to consider it part of the characteristics of the car. What kind of product are they putting out there? The greatest frustration of it all is that the rentals I had every time the car was in the shop were the same cars and none had this issue, and I even told them this. I just want my car fixed or find me one that does not have this issue. My first payment is coming up and I dont know what to do. Keep making payments on a car that malfunctions? I was told that they could probably trade me out of the car, but that now, its considered a used car. Is that crazy? I lose no matter what. Help me please!

On March 19, 2014, around 2pm I was driving home from my place of work in Temecula, CA, where my car had been off & parked for at least three hours. I was northbound on Highway 15, between Murrieta Hot Springs and California Oaks Road, in my 2011 Hyundai Sonata. The car seemed to be driving fine until suddenly the car immediately starting smoking from under the hood and as I was pulling over to the side of the freeway, flames emerged. As soon as I pulled over and put the car in park, I hopped out hoping it wouldnt blow up with me inside. Then, after multiple failed attempts to extinguish the fire, it finally went out with the help of a few good Samaritans. Im extremely thankful, my fiancee and baby girl were not in the car with me. According to the incident report, it was the fuel line that had failed. Yet according to the Hyundai reps who have contacted me since towing my car to Hyundai in Temecula, they cannot determine the cause of the fire. Ive done some extensive research on similar occurrences only to find out that there have been multiple unresolved fires in Hyundai Sonatas around the US. After 2 months of a thorough investigation on my vehicle, they sent me a letter stating they had no idea what caused the fire. So, they cannot agree that the fire was caused by the vehicle. Ive found plenty others with the same issue. Can you say CLASS ACTION LAWSUIT!?

I purchased a Hyundai Genesis Coupe from Parkway Hyundai (Wilmington) in 2014. I was informed by the salesmen that offered me the extended warranty that I would receive coverage for 100,000 miles. Not up to 100,00 miles, but good for 100,000 miles. Huge difference, as the car had nearly 50k miles on it already when it was purchased. I made it very clear to the salesman that I needed coverage for 100k miles. I would have purchased a brand new car, not a used Hyundai with only 50k mile warranty if this had been explained to me correctly, and now the dealership is leaving me out to dry with a car that is not drivable, a higher car payment than what I would have had with a brand new car, (because the warranty is factored into it), and they are feeding me a load of BS.I do not recommend ANYONE, even my worst enemy to purchase from Parkway Hyundai, and also the salesman by the name of Mitchell was very distant to me after I purchased the car. I would drive all the way to Wilmington from out of town and stop by to get an oil change and he would give me blank stares and would not even greet me. What kind of customer service is that? To be nice to me long enough to sell me a car and then treat me like chopped liver after the deal is done. I let that slide because he is a younger guy, I am probably the first he ever sold a car to and he is probably long gone now if he treated someone else the same way, but yeah, I am done with Parkway Hyundai for good either way. They can forget me or anyone I know ever purchasing a vehicle from them ever again.

Got a lemon. 4/26/19 bought a Tucson. Less than 1 week it had to be towed in due to an antifreeze leak. The horn coil insulation was falling off. They fixed the leak but not the coil problem. Then another week passed and the vehicle would not exceed 40 miles per hour. The vehicle was towed in yet again. It has been in the shop over a week now. No one has given me an answer or solution. The paperwork has not been fully processed yet either. I received a renewal from motor vehicle for my old vehicle that I traded in. I received an email from my credit report stating my debt to income ratio was very poor because the new vehicle was added but the old one was not removed. Which means it was not paid off yet. I also received a letter from the credit union about the old vehicle needing extra coverage. I no longer have this vehicle and yet due to lack of submitted paperwork am being hassled.I contacted Hyundai corporation and filed a claim. They were supposed to contact me this week and the week is over and I have heard nothing from anyone. Please save yourself a huge headache and buy a different vehicle. I guess the only way to resolve this is with a lawyer. Sad world we live in. No one seems to care about the consumer.

Problem after problem. First I replaced starter, ok nothing major then engine replaced metal in motor then upper and lower hoses. Now a month later valve body assembly which cost 3000 to repair and did I mention still have car note 2011 Hyundai Sonata. I was loving the car until all of this.

Hi all. I purchased my new Sonata in 2012. I have had 4 radios installed and 1 antenna. I have had the car in the dealer more times than I should have for a new car. I need a new radio again at 89000 kms. The first 4 were covered as the antenna was. Now they say I am not covered anymore as mileage is over the warranty. My dealer had told me it would be covered for the time I own the car as it is an ongoing problem. Well thats not the case according to Hyundai Canada. The radio I am told is $4000.00. I have had 9 lights replaced as they keep blowing after time. Hyundai says this is normal???I now have a recall about the engine but the dealer said they (Hyundai) dont have the parts available yet to fix the car. The car stalls out at any given time even on the highway. This has been very dangerous and I have had close calls trying to get to the side of the road. I just spent one hour and four min. on hold with customer service and still waiting to speak to someone. I will Never purchase another Hyundai ever. If anybody has the same issues I would like to read about them. Thanks.

2012 Hyundai Tucson. Bought my Hyundai late in 2012. My car has 86,000 miles on it (I commute for work) and the motor is shot. No noise. No lights. No warnings at all. I was traveling and engine light came on and thirty SECONDS later I was on the side of the road. I have had to argue through all of this with the dealer and Hyundai in order for my car to be repaired. I have (thankfully) kept all maintenance records through my mechanic. Needs new motor and there are none available because Sonatas were all recalled for the engine design issue. Same issue as the design flaw in mine but Hyundai gambled with lives and warranty that the engines wouldnt go until after warrantys were up. This has been a nightmare!!! They are telling me it is going to be 8 plus weeks before my vehicle is repaired. In the meantime the dealer has given a loaner car that is NOT comparable to my vehicle what so ever and it is the Sonata you know the one that has been recalled for motor!! Are you kidding me. Husband and I are speaking to a lawyer... Can you say CLASS ACTION LAWSUIT!!!

The car drives fine, however am having a lot of issues with headlights and taillights having to be replaced. Not really happy with it. Headrests push head forward causing continual discomfort. Windshield angle makes it hard to clean windshield and dashboard. I also wish there were added wide view rear view mirror, or side mirrors that would show blind spots. Even so, I like having controls for my music on the steering wheel. Its a nice safety feature. I also like the number of miles/gallons feature. Nice to have a quick visual of how far you can still drive on the gas you have. Like the Bluetooth connection as well.

Had to replace both passenger and driver side axle on my 2011 Hyundai Sonata. This should not have happened. The car is only 5 years old. There must be more out there that have had to replace these. Please send your comments then and notify corporate headquarters Hyundai. Please, in order to get a recall and your money back if you have already replaced these. You can google Hyundai Sonata or Honda corporate headquarters and get a phone number or call a local Hyundai dealer, they will give it to you.

I was in a severe car accident last May. Hyundai tells me they are working directly with my insurance company and that the charges would be covered, not to worry and if there’s any problems they’ll contact me. With recovering from injuries, they give me no indication that I still have a balance from the crash that the insurance did not cover. They put me in a brand new car without even mentioning the thousands I’ve dollars I still owed. I was left in the dark. My credit score plummeted. I then find out through the credit bureau that I have a balance on my Hyundai account that was never dealt with. I call Hyundai and they tell me it’s my fault and I should have checked in with them. I explain to them I was told everything’s as being taken care of while I was being treated in the hospital and if anything was off that I would receive a call. They tell me I shouldn’t trust everything people say!!! No word of lie, that’s what they said to me. I’ll NEVER do business with Hyundai again. They do not care about their loyal customers at all. Ruthless.

Had no knowledge of the Azera when I first saw the car but after a test drive comparison with the Sonata it seemed more substantial and luxurious. I have leased over eight cars in my lifetime but the Azera limited was the first that I purchased at the end of a lease. The Azera limited had many factory installed options and safety features that were standard along with the Hyundai warranty made the Azera limited the obvious choice.

I have a 2013 Hyundai Elantra and car just went over a small pothole and my tire was flat. I used Hyundai roadside assistance and they towed the car to the nearest dealership. Today they said that the wheel was damaged and I would need a new one costing $450. I asked them whether they would be able to fix the wheel and they said that they dont do that at the dealership and I would have to take it elsewhere. Here is why I am angry.Elantra does not come with a spare tire. They guarantee a huge mileage and one factor is because the weight of a spare tire is reduced. They also say that in case of a flat tire, we can drive around 50 miles to the nearest dealer as these are all tubeless tires and would still run with a flat tire. Well that is exactly what I did and I drove for 3 miles and the car started wobbling and I had to stop as I had my baby inside my car. Hyundai has free roadside assistance and this is why I cancelled my roadside assistance plan with my insurance. However there is a catch here - the car gets towed to the Hyundai dealer (in this case Patrick Hyundai in Schaumburg) who then makes sure that they rip the customer off so that they do not have to bear the cost of the tow.They told that the wheel itself had to be replaced. The rim was banged up and they had to replace the wheel. If was the roadside assistance of an auto insurer, we could have towed the car to any mechanic near us and they would have fixed the wheel. But now as my car is in the Hyundai dealership, I have to replace the part. The wheel gets banged up when it goes on a pretty small pothole? What kind of a wheel is this? The tire is not damaged at all but the wheel rim is damaged. How could this happen. Either Hyundai wheels are not good quality or the dealership is trying to rip off the customer to make up for the towing expense.I wanted to take the wheel to a different workshop to see what they would say but I badly needed the car today and I had to travel tomorrow morning. So I asked the dealer to go ahead and change the wheel. Overall I am unhappy. I am warning all my friends about this as many people fall for the 10 year warranty and free roadside assistance and 8.95 oil change.

Shiny plastic cover over interior driver door latch (to open) began peeling off. Before the warranty on this item expired at 60K miles, advised that the dealership had to order another cover. Assuming it is a peel off, stick on type of application. No mention of buying a completely new door latch just because plastic surface was peeling off. In the meantime, a fog lamp went out; one of the door locks stopped working. Dealer advised that none is covered by warranty. Cost of replacing the door latch $150 b/c the entire assembly is apparently required. Cannot purchase the stick on plastic cover. One light bulb for fog light, $75. Replaced one actuator for one door lock mechanism, $460. Service manager could not explain why these outrageous prices for simple repairs were required. Hyundai should allow their dealers to make profit on service, but this type of pricing is outrageous and abusive. I said no, and plan on raising hell in every forum I can.

I recently had given my car for insurance claim. I went to a dealer known as Planet Hyundai located at Khokhra in Gujarat, India. They gave me a time of 20 days for the delivery. When I went to pick up my car I found out the work done on the car is not at all satisfactory. I would have got better results if I did not give my car into a company showroom. The paint looks completely different than the other parts of the car. They did not even pay attention to the jammed back door. I had to fix that up all by myself. Still today the problem is not solved and they are not ready to listen to my complaints. I had almost paid 7.5 INR in order to get my car done with the company. I would have at least saved 5k if I would have done it by myself or with any other third party agents except Hyundai authorized showrooms. I am complaining since 2 weeks now but all in vain. I would never refer any of my friends for Hyundai if this problem is not taken care of. I will also not stop complaining about it. And I would make sure that I don’t buy any more cars from Hyundai.

A few years ago I bought my new Hyundai Sonata. I still drive this car every day to work, love it. Unfortunately, Hyundai has no customer service when it comes to their finance company/department. After paying off my Sonata 3/24/2015, Hyundai sent the title etc. On 4/9/2015 Hyundai took $491.51 out of my bank account! My wife called and we told them to stop, which they agreed and said it would take 30 days to cut a check back to us for the amount they owed us. Again on 5/11/2015 they took out another $491.51, so this time I called. Their (800) 523-4030 customer service number is a joke. I had to talk to a supervisor who was able to tell me the first overpayment check was in the mail and that it would take another 30 days for the second overpayment check to be cut and then mailed.So, its 6/25/2015 and Im at my wits end... I believe its time for a lawsuit. I called yesterday 6/24/2015 and spoke with a supervisor ** who said he would call back and never did... the only status I received was that the check hadnt been cut and they cant seem to figure out why. Luckily after the second occurrence I contacted my bank and had them block Hyundai from messing things up further. I contacted Hyundai again today on my way to work, spoke with another supervisor who said shes escalated... took my cell number down and said shed call me back... well she never did and its 9pm.I feel that Hyundai finance lacks customer service so bad that Im now to the tipping point of never doing any more business with Hyundai motors in general. Luckily the $491.51 isnt my rent, but I know that nearly $500 is a lot of money to most families. Ive contacted the Corporate customer service who cant do anything about it because the Hyundai Motors Finance is a separate company all together... now I know why.This is the last time Ill ever finance anything without an actual bank or financial establishment, Hyundai... get your act together. Ill be suing for the interest I could have made on over 30 days of the first $491.51 and will be suing for the second $491.51 plus interest until this is settled. I hate to do it because my time is money and its an annoyance, but its my civic duty. I paid Hyundai interest when they loaned me money to purchase one of their cars, so they should pay me for interest when I loaned them money (unknowingly and without approval) until they pay me back in full. In conclusion, steer clear of Hyundai Motors Financing... they have no clue what theyre doing and have no authority to actually service their customers properly.