Spent $17k on a sled I can’t seem to get delivered… stop using the supply chain excuse, we’re not buying it!! I ordered a 2022 Ford Superduty platinum 3 weeks after I snow checked my Polaris XCR, I’ve been driving my new truck for 5 months but won’t have my Polaris until winter is done… After decades of being a loyal Polaris owner, I’m done with you…

When I was 14 my dad bought me a Polaris Apollo 340 and ever since I have been hooked on them I own a 500 Indy and a 600 edge...i also have children and want to get them into sledding and was VERY disappointed to here that Polaris was NOT going to be bringing out a 200 youth class sled ...so I had to buy her the new Yamaha snowscoot...I love Polaris but I must say you dropped the ball on this one guys

I have always purchased Polaris snowmobiles, but this is my first year snow checking one. This has been a terrible experience. I will never recommend snow checking with Polaris to anyone. Between this year and last year alone, my dealer has sold 15 sleds (some snow checked and some stock sleds) at our recommendation, as the group we ride with regular upgrades our machines. We have always been loyal and loved the ride and reliability of our machines. That being said, never would I recommend Polaris after my experience. My snowmobile has been delayed for shipment four times, and I was told during my recent telephone conversation that it would be shipped no later than February 15. Today I received another notice that it wouldn’t be shipped until February 28. At this point, I have no faith that I will receive my sled for this season nor in the ability of your call centre to provide accurate and truthful information. When I contact the call centre for information, there is limited information provided, false promises and a lack of ownership and accountability on the part of Polaris. We were told that you would focus on production of snow checks to ensure clients that paid for their sleds receive them in a timely manner. This is untrue. You have produced some stock sleds for dealers and many of us have yet to see our orders. We were assured we would get up to date information on production and yet when I contact the call centre I am told the agent has no information at their disposal and I will have to wait for a call back. When I get a call back, I am told it is estimated that they will honour the ship date. We are now ending this season, and I have yet to receive a snowmobile that I paid for one year ago and you have the audacity to promote your 2023 line up. The real point of contention I have at this point is that I am told Polaris is offering NOTHING as far as “good will” to its loyal and patient customers who have now missed an entire season and had to cancel trips. I don’t see how you will continue to make sales in a competitive market when you treat your customers like they’re disposable. Your client service is atrocious. Get it together!!!

Absolute junk. I have bought 5 Polaris snowmobiles in the past two year and only 1 of them is still in running condition, I have 2 2022s that are on a do not ride recall and one in the shop for a new long block as well as a lost motor today with less than 100 Lbs. of compression.. These sleds are junk and meant to be thrown away at 1500 miles. 70K in sleds for one that runs...... The next 70K I will spend will be on attorney fees

The Axys Polaris is the most fun sled to ride! I have the Pro X Switchback 860. And it is so fun, easy to move around. Trail rides awesome, and most fun off Trail! It jumps and ditchbanger awesome and great in powder!! Polaris FTW!!