I sent my payment in 10/12/2011. I got a call from Nissan saying, I was late with my payment. I have never been late in my life, and it upset me to the point I could not function the rest of the day. I tried to make a payment over the phone, and was hung up on by Jorge. I was put on hold by another, for 45 minutes. On top of a late charge, which was not my fault, I was charged a processing fee. I am on social security only, and every penny counts. I also told them I never got a statement for November. It took over 1 1/2 hours to resolve this. Needless to say, I am really upset. Also I hate your automated system. It gets things wrong all the time. I just want to speak to a real person.

I lease a Nissan rouge on February 2015. From very first month I had different issues. Nissan Canada and my dealership know about it. My concerns are: 1. Electronic problem with Nissan Rouge, My previous Nissan ride off for electrical issue. 2. My 2015 Nissan Rouge: Feb 23-15: Not enough hot air flow from floor vent. (Alta Nissan). Mar 13-15: replace: TC10AA heater and AC control. (Avenue Nissan). May 19-15: tail gate open by itself while city driving -- navigation froze. (Police close the road and let me to collect my clothes from the road). Jun 27-15: tail gate bar not close. Sep17-15: tailing door opens while driving -- invalid key -- navi screen freeze. October13-15: Invalid Key Id -- navi screen freeze. (Pictures and Video sent to Alta Nissan and Nissan Canada). October 31-15: Tail gate opened while driving and cause damages. I was told they can find the issue so I have to pay for damage! I even didnt received a copy of report.3. Terrible customer service. You lease the car you need to have it no matter what. Car has a safety issue? Too bad.

Nissan consumer affairs, its a joke. I contacted them 6 months after buying a brand new Nissan Rogue. That 1st week my car started having problems. I took it to Nissans service multiple times. They did not record anything in their system and told me the car was fine. My passenger air bag light stays on at all times and a noise on the drivers strut (wheel) every time you take a right turn. So a manager drove the car, said everything was okay. So again they sent me home worried. A week later again I take the car to service, they said the car was fine. Then in September 2013 I took it again to Nissan service. They again said nothing is wrong. I asked for a manager, he again said nothing wrong with the car. So I let it go until I saw other cars (Rogue 2013s) and not one had the issue that I have. So in December I took it again to service. They again said nothing wrong, this time I spoke with a female manager name ** in Cherry Hill, NJ. Then she decided to go in the back to check the car with me and saw what was going on. She agreed that the car was not right, she kept the car in service and gave me a rental. The car stayed in service for over a month because they could not detect any issues, then they get A professional mechanic and he replaced both front struts and the sensor of the air bag. It was okay for 3 hrs then the same thing happened again. I called them and told them the same issue is happening again. They kept the car again and they still couldnt find the problem. So they gave up, I guess, and told me again nothing wrong. I contacted consumer affairs and they pretty much did nothing. They told me if I didnt want to drive the car to the service and get it towed, I was going to be responsible for the fees. I fear driving my new car. How great is that??? So I contacted lemon law. They told lemon law that they wanted to offer me $2000 for the inconvenience. HELL NO I dont want money I was to feel same in my car. Thats why I bought a new car so I didnt have to drive back and forth to the car service.

I had my 2011 Nissan Versa towed into the Service Department. They quoted me $1000 to replace the fuel tank. Do they not realize that next month is Christmas??? I said No thank you. I will come by and get my vehicle and take it home and replace the fuel tank on my own. When I arrived Darryl ** and Eric informed me I owed them $55. I asked for what? They said because they had to drive the vehicle in and out of the shop twice. So they are just charging me because they drove my vehicle around. Are they serious??? Really? They did nothing to my car. They only inspected it and looked at it. They did no work whatsoever to it. But they want to charge me $55.I mentioned Ive been in the Air Force for 18 years. Is there any way to waive this. They said no. Wow. They apparently must rip off everyone with what all the comments below say! Everyone seems to have the same complaint and mention being ripped off. I see a pattern here. Hmmm!!! It is also apparent to me that Nissan of Melbourne does not support the military. Seriously if they did would they not have waived the fee??? I plan to mention to every military member I know, and ask them to mention to every military member they know not to go to this place, and not to go to any Nissan at all because they consistently rip people off and do not support the military in my eyes. Would anybody else agree with me?

Nissan is, by far, one of the worst companies in terms of customer satisfaction. You can clearly see it from all negative reviews. Nissan is pretty much done with you once they were able to secure your money. Please stay away from Nissan with a clear margin. Ive bought my car 4 years ago and I take my car to the certified dealer (Royal Moore Nissan Hillsboro) couple of times a year for regular maintenance and any major work needed. I was hoping that my car would last, as long as a certified technician touches it. Obviously, I was too naive. I took my car to another dealer (CARR Nissan). They told me that my car has not been touched for years. This is only 1 month after my visit to the Royal Moore with full service.Ive complained to the Nissan consumer department. Their answer was that they cannot do anything about it and that I need to close with the dealer. The dealer is certified by Nissan but Nissan cannot guarantee the best service. The dealer obviously does not care about the customer satisfaction. That is why I sought help from corporate Nissan. For me, this is not how you treat a customer if he/she is willing to spend ~20K on your car.

I have a vehicle that is out of warranty. My dashboard (not the vinyl) is cracking into several pieces. I brought it to the dealer who, after examining my vehicle, suggested I express my problem to the customer service division. My claim was denied, although this is clearly due to no fault of my own but rather by someone who did not observe the problem. This is a clear statement by Nissan that they do not stand by their product even if that product - that I worked extremely hard to pay for and kept up to diligently - is defective.

Four years ago, I was told a recall had to be done on my 2011 Cross Cabriolet. After the recall work was done, the roof would not close correctly. I have taken the car back to the dealer several times over 4 years. Each time the problem gets worse, not better. Nissan USA is no help. The dealer is no help. Nissan no longer employs mechanics; just employs inept part changers. No wonder Nissan is tanking.

TITAN XD – I was very satisfied with my purchase, it was beautiful! Black Platinum Reserve. 5.6 gas v8. Things were fine the first 3 months but then the right around view camera started intermittently work. The A/C would blow cold air for the passenger side, the air conditioned seats did not really cool your tush much. Do your homework, these trucks depreciate astronomically, 53K retail, trade value 29k-36, I had mine 7 months and it had 3k, demo model, I had 8k when I traded. Get out while you can folks. I had a Pathfinder two years ago and it was riddled with issues. At least Nissan is consistent.

I am the owner of a 2013 Nissan Rogue S AWD Special Edition. Prior to this vehicle I have bought Two and Leased Two, and believe me there is No Loyalty from this company. My complaint with Nissan is - on Sept. 2014 I brought my car to the Dealer MLG #34,387 Newburgh Nissan NY for CVT transmission problems. Whining and over heating causing loss of power while driving on the highway, very dangerous. They found an ABS code C1106. Had no problem until April 2015 and it happened again, whining and over heating causing loss of power while driving on the highway. So I brought it back to the Dealer MLG #45,452 Newburgh Nissan NY and they could not duplicate the problem and NO codes. OK so now I called Consumer Affairs of Nissan and I received a return call from ** (615) 725-7592 who gave my a REF. # **. Told her what was going on and she insisted that I take to a different Dealer for a Second Opinion. So thats what I did, I brought the car over to another Dealer MLG #45,963 April 2015 Middletown Nissan NY and they couldnt duplicate the problem as well and NO codes. And now to top it off, this problem its costing me money to a Rent A Car. OK So I picked up the car and on May 2, 2015 it happened again. On May 4, 2015 I had my friend hook up the scanner to check the system and found a stored code. Transmission Fault code P0744 Torque Converter ECU part # 31036-JM62A. So I brought the car back to the first Dealer Newburgh Nissan NY and thats where car is now, and they wouldnt give me a rent a car so I am stuck home. I left several messages with ** and have not received a call back. Shows you how concerned she is about this problem. I also filed 3 Vehicle Safety Complaints with Safercar, gov...

I bought a 2016 Nissan Maxima on May 10, 2016. Three weeks later I hit a deer with the car. Three months later I am still waiting to have the car fixed. Apparently the problem has been a wire harness that affected the airbags and seatbelts. Nissan is taking their sweet time getting the wire harnesses to Valley Nissan to start with. Now my insurance adjuster told me that Valley Nissan had gotten the wire harnesses for the car two weeks ago and they have not bothered to put them in yet. I am still waiting on Valley Nissan to fix it. I am still three months later waiting for this car to be fixed and daily I get the normal response that Ill be getting the car the next day but never do. I will never ever buy a Nissan product from Valley Nissan nor will I ever buy a Nissan product.

First and last Nissan that we will own. In short, the Nissan consumer affairs division exists to read a bulletin back to you regarding any warranty, claim, or recall regardless of the situation. If you have recurring issues with your vehicle, prepare to be disappointed and spend a lot of money. On a positive note, the local dealership has always maintained a friendly demeanor when explaining the astronomical repair bills.

Just bought and two years of approximate use 69,000 miles. TRANSMISSION broke and had to paid about 2,500 because the train was damage... Yeah right they caught me but I will never recommend a NISSAN AGAIN.

Purchased a 2013 Pathfinder Platinum brand new. Has 24K miles on it and all 4 tires are bald. My wife has hydroplaned with our 16 month old and our 4 month old in the car and almost crashed. We had to stop driving it. At first we thought that Bridgestone would be responsible but after talking to them we found that they do not offer a tire warranty on OEM tires. This is because the manufacturer, Nissan in this case, sets the specifications by which the tire is to be made.They spec soft rubber on OEM tires in order to get a softer ride and better gas mileage etc. So they are made by the tire manufacturer but to the specs that Nissan sets. In these types of agreements between car manufacturers and tire manufacturers the tire company offers no warranty on the tires because they know the rubber specs that car manufacturers set is inferior. Nissan buys poor quality tires with a name brand on them at dirt cheap prices, put them on all their cars and neither company takes any responsibility for the poor product.We have talked with Nissan consumer affairs until we are blue in the face and they will not lift a finger to help. They did not even offer to try to help us work with Bridgestone or our dealership to get a discount on new tires. They have literally offered no kind of help at all. Nissan designed the rubber compound, Nissan put them on their cars and passed them off as high quality, and Nissan should stand behind everything they put on their cars. Especially when they are directly responsible for the design and performance. VERY POOR CUSTOMER SERVICE FROM NISSAN!

I purchased a 2015 Nissan Rogue in January. This summer when I traveled a period of time (about 45 mins.) the a/c would stop cooling. After having it checked by my dealer/service I was told thats normal since it is how the car gets better mpg. The only way I can keep cool on long drives is to turn off the a/c when it stops cooling, wait a period of time and let the a/c reset then turn the a/c back on. This in my opinion is a very poor design and should be redesigned.

My 2004 Infinity G35 had a recall on air bags. Had the work done but the light keep coming on. Went back to dealer and was told it was my job to get it fixed. Never had this problem before they work on the air bags. I feel the dealer should fix the problem. I sent a letter 06-5-11 on this. Have not heard from anyone. I would like to fix it or go to small claims court.

In March of 2012, I purchased a new 2012 Nissan Versa sedan. I paid cash for it. In September 2012, I struck a deer while driving. My insurance company and body shop determined just over $7,000 in damage, not totaling the car. Within two weeks, the body shop had completed all repairs except replacing the backseat, which had been ordered from Nissan shortly after the accident. The body shop and I have been in constant contact with Nissan trying to get an estimated date of arrival on the seat. Nissan has no information except that the seat has been ordered. It has now been almost 8 weeks that I have been without my vehicle. The insurance only covered the expense of a rental car for 30 days. I was told by Nissan to contact Consumer Affairs regarding this matter.

Highly recommend you reconsider ever doing business with this company because they 100% do not care about customer satisfaction, customer loyalty, customer problems with their vehicles... Wont work with you to find a solution when they sell you a faulty product. Do NOT abide by their customer warranties. Its been 9 months of absolute hell with a brand new 2020 Altima. Completely appalled at the atrocities this company allows. Had so many repetitive issues they failed to fix and their only solution was that I trade it in so they could get MORE money from me! Completely disgusted with the dealership, consumer affairs and arbitrations.

Airbag recall - I called recall center for 2 months. Explained to them that I havent driven in 10 years. Live in Alaska and have mental health issues that make me afraid to drive to Anchorage, I live in Wasilla. I was told several times, Dont worry. We dont want you to drive if it makes you uncomfortable. Then was told, SORRY YOUR PROBLEM. First they build a car that can and will kill you. Then you think they will do the decent thing that they promised to do, I have it recorded so I thank nissanusa.com for making my problems worsen.

I was not given proof of a chip in the hood of my 2009 Nissan. I was not allowed to be present during the inspection and was billed $1,800 for excess wear and tear after paying $1,400 for repairs and new tires. I was asked to send a receipt for proof and that my bill would be adjusted. Today I called to let them know Im still waiting on a copy of the repair bill and the representative was outright rude; telling me that there will not be adjustments I was promised by the manager I spoke to - Antonio **.

I have been trying to make my monthly payment my Visa card. Apparently, the third party vendor that Nissan uses for collection DOES NOT accept a credit card as a method of payment in California, New York, Connecticut and other states. Why is Nissan using this Mickey Mouse third party vendor for collecting payments? Now my credit will be affected because of non-payment??? I am trying to make my payment but Nissan/BillMatrix will not accept my payment because BillMatrix does not accept credit cards in California! I have look through the papers I signed when I bought my Altima Coupe. Nowhere in the paperwork does it indicate that I cannot use a credit card to make a payment! Now whats wrong with that?

I bought a 2012 Nissan Murano 7 month ago and the last 5 month its been sitting in the driveway. The cvt transmission has went bye bye at 120 thousands km so I call Nissan Canada. Gave my vin number only to find out that there was an extended warranty bought and paid for already for that Vin/. My 2012 Nissan Murano. But heres the thing. They got the money already for the warranty but was up to them to let the dealership who I bought it from that there was an extended warranty on this vin and was to be transferred to the new owner within 30 days of purchase which they had failed to do so you went on to have camvac do an arbitration and Nissan sent a legal representation and at the end of it all Nissan could care less about their consumers at all and come good and honor the warranty that they already made the money on and fix my vehicle for me. So now Im stuck with a truck that dont run and a loan that I have to pay for 18 thousand and have nowhere to turn. Im a single father thats been raising my 2 girls for the past 7 years alone. I work my butt off to afford to drive and pay for the car and raised my girls and Nissan has all the money in the world and cant do anything or dont even care. So what Im saying is if anyone reads this think twice before you buy any Nissan car or truck. They really dont care about the consumer at all and the transmission on these vehicle are garbage and if you research them you will see all the problems on them cvt transmission. I just dont want anyone else to have to suffer the way I have and for through this. Thank you.

Case number was opened because we were eligible for the battery replacement under warranty. We were unable to replace the battery, because the case number was prematurely closed without prior notification. Please advice, who should we contact regarding re-opening the case. Contacting customer service did not help.

I own a 2009 Nissan Rogue and my transmission just went out. I understand completely that a vehicle is a vehicle and all vehicles will have problems every now and then. What I dont understand is why the heck is Nissan still marketing their vehicles with the CVT transmissions? I know a lot of people who owned a Altima, Maxima, Murano and I asked the question of why did you guys get rid of your vehicles? Their responses were they started to hear grinding noises coming from the transmission and the transmission would idle past 2k rpms at a complete stop and once they take off the transmission would change gears so hard that it felt like they were being rear ended and so they didnt trust the CVT transmission and got rid of their vehicle before any major mechanical issues occurred. Three weeks ago I began experiencing the same problem and Sunday June 14th I went to turn into the grocery store parking lot and tried to give it a little more gas and all it did was idle and then immediately my service engine light kept flashing. I had the vehicle towed to a Nissan dealership and it was confirmed my transmission went out and to top it off they are non repairable. So not only do I not have a vehicle but I am also making a very decent payment on the vehicle and my warranty has expired. To everyone out there looking to purchase a Nissan. I highly recommend that you do not buy their products until they discontinue the CVT transmissions. If youre interested in how Nissan vehicles look rather than the quality of the vehicle then have at it. Trust me when I say you will be glad you didnt purchase any of their vehicles with the CVT transmission. I only wish I wouldve done my homework before purchasing my vehicle.

I have owned a significant number of Nissan vehicles - 2 Maximas, 2 Pathfinders, 2 Infinitis - and after my recent experience, I will never purchase again. I have a 2017 Maxima in which I knew had a mechanical issue. At the time I made the appointment with local dealership to inspect, mileage was under 60,000 miles. After waiting 10 days for appointment, their assessment was that I need a new front left bearing hub - the challenge, after waiting for the appointment, the mileage was now 60,265 miles and the warranty ends at 60,000. Their suggestion was to discuss with Nissan Consumer Affairs. Nissan position after more than a week of conversations - We dont care that you are a life long customer and that we will lose your future business. We refuse to help you because you are 0.4% out of warranty, even though you had to wait 10 days for your appointment with one of our dealers. So charged close to $200 for the assessment on a part that should be covered under warranty and dealership looking for additional $300 for a repair in which I can purchase an official Nissan part online for $60. No help. No consideration. No further purchases from me on a brand that shows no appreciation for their customers.

Since November I have been to the dealership 8 times. The last time, they kept my car for almost a month. My vehicle is still bucking and sliding all over the road. I have a 2012 rogue. My folder is 2 inches thick listing the repairs they supposedly did on my vehicle including a new transmission. I do not feel safe. I dont know what to do. I picked it up Friday, January 2 after dropping it off to them on December 2nd and today it started doing it again on my way to work. Someone please help me. I am a single mother and dont want to hit ice or snow when my car does this because I lose all control of my vehicle and would be involved in an accident. Someone please point me in the right direction or the right Nissan garage. It has primarily been at Lia Nissan of Saratoga and was once looked at Destination Nissan. Thank you.

I initially took in my 2008 Nissan 350Z roadster convertible to Tony Nissan to have them repair the convertible roof because it is not fully closing into its compartment. They looked at it and eight hours later, said that they couldnt find anything wrong with it. They even showed me that it was working before leaving.Later that day, I wanted to test it out for myself. And much to my dismay, the same problem occurred. Being busy with work, etc., I wasn’t able to take it back in immediately. I was under warranty and thought I had time (my mileage at the time was under 36K). When I took it again (about a month and a half later) stating that it was not fixed, they tried to charge me for $350.00 just to look at it because now, my warranty had expired. I was under the impression that my warranty was going to expire at 60K or five years. Of course, I refused to pay that outrageous fee and left.I then returned at Tony Nissan with my husband and he demanded to speak to a manager. They looked at my vehicle at no cost but said they needed to contact Nissan corporate to get an approval to cover the cost of the repair. Three weeks thereafter, Nissan denied my claim stating that 1) I didnt have enough history with maintaining my vehicle and 2) my warranty is expired. This is such an incredible injustice for Nissan should have fixed the problem initially while my vehicle was under warranty. My vehicle is maintained immaculately with regular oil changes, etc. I intend to sue Nissan corporate and Tony Nissan to recoup the costs to repair my vehicle. Furthermore, I will not trust any brand with the Nissan name.

I am so shocked as suddenly at the end of my term of financing with Nissan financing when I called them as a payment of 375.00 had not been taken from my account at christmas. I have had the lease/financing with them for over four years now. Then they suddenly mentioned in passing that I had maybe 7 or 8 NSF FEES on a past due account!! I said that I had never heard of this before and if so why had someone not/never contacted me by phone, email or letter to inform me of this. I have had no knowledge of this. Why did they not contact me prior. This is not reflected in my bank statements or monthly online statements. If it is a bank error I still require some proof or a letter or statement from them they will not give it. I have always received my mail from them before!! Now all I get is calls and threats form them BUT as I have asked repeatedly for a statement of bill or something on paper regards this.They say they sent it. I have received nothing and how can I pay fees. I have never been informed of fees, not missed payments. I have no missed payment except for the one they did not take out at christmas. I have written them and sent an express mail to them requesting the letter and Proof. I mean they could make up anything they want. I am really feeling pressured to pay as they mentioned they can come after my vehicle but I am not sure how to proceed. Can you please please advise me on this matter.

Aug of 2012, I returned a used Nissan Altima that was running terribly to Planet Nissan located in Las Vegas, NV, after having purchased it under 1 year prior. The sales ** thought it would be best to do a trade, the Altima for the Maxima. During the transaction Planet Nissans employee (**) added the best warranty that Nissan sales to my contract. He was slick, he had me sign my original contract that had a smaller warranty but claimed there were errors and printed a second contract with the added hidden PLUS Warranty.Unknowing I signed the contract, but when I noticed, I made several complaints to Planet Nissan, Nissan Financial and Consumer Affairs. I was at a local 24 Hour Fitness jacuzzi venting to a stranger about the treatment I had been receiving. Turns out he was Planet Nissans General Manager. Who also refused to touch this matter. I had no luck resolving this matter therefore I decided to shut up about it. After all it is the best warranty a person could have right? No! Recently, my engine crashed in this 2012 Nissan Maxima at 56k miles. I immediately took the vehicle back to Planet Nissan and within a week I was told that the my Manufacturer Warranty and the Extended Plus Warranty would NOT cover the damaged engine.Why? They claimed there was sludge in the engine which Voids the Warranty Agreement immediately. I was asked by the Service Manager ** and the Sales Manager ** to provide proof of oil changed for 2014. I successfully retrieved the documentation from my credit card company to prove that I have kept up with the maintenance on the vehicle. Response: DENIED. This is the easiest Scam you can pull on a working woman like myself as my only fault here was purchasing a Nissan to begin with.I contacted consumer affairs, a representative called me to discuss this matter however, his entire conversation was No, No, No, we cannot help you. Leaving me without any options and refusing to accept my proof of maintenance on the vehicle. So, I asked him to please investigate this case and consider allowing me the opportunity to have a second opinion as I felt that Planet Nissan was jumping the gun here. Apparently they logged it in Nissans system prohibiting me from EVER having the engine fixed under either the manufacturer warranty or the extended plus warranty.The consumer affairs agent made it real clear to me that no matter where I go in America. The engine will Not Ever be covered, therefore there was nothing Nissan could do nor did he care to take a look at any evidence I had to support the previous maintenance on the vehicle. He made it real clear that he was supportive of Planet Nissans decision without any proof therefore, I was on my own. I took the vehicle to United Nissan in Las Vegas for a second opinion as the Check Engine light is generating these codes: CYL 4 Misfire, CYL 6 Misfire, TW Catalyst System B1, and TW Catalyst System B2. Within 24 hours I received a call back from the service agent ** who explained that the claim was DENIED. He explained that although the technician saw no sludge in the engine that Planet Nissan had reported such and therefore the claim was DENIED. I explained that I needed a second opinion as my car received maintenance regularly and I had proof. He explained that he could not help me and asked me to return the rental car as soon as possible.A day after returning the rental car I realized that I had left my duffel bag full of personal belongings in the trunk and a handicap placard in the rental car provided to me while the Maxima was in Service. Immediately I contacted United Nissan and was told to come and pick up my belongings that they had retrieved it from the rental vehicle. Today March 19, 2015 I went to United Nissan to retrieve my belongings, it was explained to me by ** that it will cost me a total of 12K to replace the engine in the Maxima, My handicapped placard was stolen and my duffel bag of belongings was ramshacked. Im so disappointed in my treatment at Nissan, overall Im disgusted. I dont even expect a resolution from here. Im stuck with a 2012 Nissan Maxima with a bad engine and a $700 car payment. This is pitiful.

Consider this. I have a 2011 Rogue and found out the CVT needs replacing. Since Nissan has created a monopoly around their CVT you cannot find parts to rebuild as you cannot buy them. The only way is to replace the entire CVT which you must purchase from Nissan. Ever wonder how they extended the warranty for 2008-2010 only but did the extension in 2014? They knew that the 2011, 2012, 2013 would all have the same problems. Maybe not enough complaints at that time for those years. So I checked the warranty on the brand new replacement CVT direct from Nissan and installed by Nissan... 12 months/20000kms. Although the exact same CVT on a brand new 2017 comes with 5years/60000km warranty. Read between the lines... Nissan cannot even back their own monopoly on CVT with a decent warranty. What a crock of **. Bye bye Nissan FOREVER. The GM of the dealership wont even return my call, probably because he has no excuses for the crap product the CVT is. Someone start a class action and take Nissan and their CRAP CVT down.

I purchased a Nissan Rogue in 2014. I absolutely loved my Rogue. Until one day I was driving and the rpms revved up and then started slowing down. My husband had to come follow me home so I didnt get slammed. My Rogue only had 90,000 miles. I called Nissan and was told, Oh you are out of warranty, sorry cant help you. I lost my job and then the bank took my vehicle. It has destroyed me financially. I was told that until people die because of these bad transmissions Nissan will never do anything about it. I will never be able to buy a car again because of this. I am 58 and always had good credit until now.

Bought this truck about a year ago. Nissan charged me $31000 plus financing and extended warranty up to $45000! Tires were crap. Had to buy new ones @ 40,000K which should have been covered under extended warranty... No tire sensor in the spare tire so if you rotate with the spare your low tire light stays on. Thing rides very uncomfortable... Is it the wheel base or the suspension? Dont know but it feels like there are no shocks at all! Took it in for service lately @ around 60,000 just bought new tires and that service had the wheel alignment package. Anyway there was a problem. My low tire, traction control & 4 X 4 was disabled and the warning lights were on prior to the service about 2 weeks, so I stated the problem on the service order and let them know I was hearing grinding in one of the front wheels and I figured that was the source of the disabled safety features.The service tech said that one of the sensors in the back wheel was damaged and had to be replaced and he somehow determined that we had hit something and damaged it and it was not covered under warranty and wanted $500 for the part, even though it should have been covered under extended warranty! We refused to pay for the part and insisted that we would take it up with the warranty dept. so the tech did not address the original stated problem. He said until we repair the sensor the error code would prevent them from detecting other errors. By this statement I assumed that he obviously did not check out the original stated problem visually either! So he discontinued all other service work till we agreed to pay for the part... so we left... all safety systems disabled. Steaming mad cause the warranty dept was not getting back to us. 2 days later just after Christmas 2013 I rolled the truck into the ditch on an icy back road, injuring myself and my girlfriend and writing-off the truck due to the disabled safety features!

I have a 2008 Pathfinder. A few weeks ago the check engine light came on and the fuel gauge stopped working. I checked the web and found a recall from Nissan for 2008 pathfinder that had an issue where the check engine light came on and the fuel gauge stopped working. Perfect I thought so I took it to the dealership. They informed me that even though it was the exact same part for the same make, model and year, my VIN was not covered. So they will not cover the cost to fix. I have owned 3 Nissans and was planning on purchasing another next year. Now that I see that Nissan cares more about $400 than it does about this safety of their owners. I will never purchase a Nissan again. I think they are cheap and dishonest.

Coming from a Loyal Nissan customer FOR ELEVEN PLUS YEARS, I am disgusted at their lack of care and concern for issues that my recent lease CAME WITH. I just signed this lease, trading in my old one at the end of May. I will NEVER go with Nissan again after my recent experiences with the Patchogue, NY Dealership and Consumer Affairs absolute lack of care and effort to mend anything. Problems at the dealership level have left me going to Consumer Affairs which were of no further help at all. They act as if all of this is out of their hands and there is nothing to do to reassure their efforts at trying to make me satisfied.They cannot get one person on the phone to speak with me. I have had issues regarding my new 2018 lease 3 months in, leaving it in the shop to be repaired with NO ETA of time it will be done (because items are back-ordered) and ready for me to drive again. Though they did mention maybe some time in October... awesome because I dropped off my car on 8/27. I also only get this info through voicemails because every time I try to call back it goes to voicemail and I wont receive another call until they have their scheduled time to call me back. Horrible customer service and quality of care.My new lease has a safety brake issue where the auto safety break will go off when no one is around, breaking my car while going 40+ mph. Apparently this is a VERY COMMON issue (talk about safety) with ALL Nissan models starting with the VIN K. So Id check your VIN because I am sure if you dont say anything about it, they wont either. I have also had the issue of my backup camera lagging and freezing as backing up since the beginning. There was no point to even use it because it was inaccurate and dangerous to do so. My radio has also just decided to black out one day for a good 10 minutes. Couldnt do anything about it. This is my THIRD time back to the dealership where they finally kept the car to fix it fully, even after showing them video evidence of my experiences the second time I went back.Patchogue has provided me a loaner of not even the same model or year of my current Rogue lease. Which is fine and I normally wouldnt care, BUT at this point, still paying for a new lease yet driving around an older vehicle for over a month has me fuming. I have been polite and patient up until now. The back and forth phone calls that go nowhere are leaving me stressed and in disbelief with this company. I am in shock and SO dissatisfied with all this new 2018 Nissan Rogue and Nissan Customer Service has come with. This is my fourth Nissan, third lease. I have NEVER had an experience like this. I am beyond shocked and pissed.

Five Star Nissan Albany, Georgia - I cancelled my Gap ($700) and Service Agreement ($4300), purchased a Nissan Murano for $37000 and ended up paying $53000. I was hit with all kinds of hidden charges and got a $3000 rebate. I got a check for $2300 after all of this. My finance person told me the money would probably be deducted from my finance, but it never was. I would like to know where the rest of the money is. I could have purchased a 750 BMW for this price. I am very disappointed and I dont think I will do business with Nissan again.

My cars battery was still under warranty (which I was not aware) but Nissan roadside assistance sent a technician to me when my car was not starting up properly, who gave untruthful and misleading information that my battery was already passed 3 years. Complained to Nissan, these people in customer service was even more ridiculous, they said they did not change my battery last time, so they were not responsible for warranty claim. They were just a group of liars so please seriously consider whether you wanted to purchase from them.

Impossible to make a payment over phone without automated system asking you a Thousand questions. They call you 10 times a week to verify a payment coming. Nissan Corporation keeps you on hold for 10-20 minutes. Some get cocky when you are being polite and asking questions. They hang up on you or route you to the wrong people.

I own a 2003 Nissan Altima 2.5L. The vehicle was purchased used back in March 2006. It had 27k miles on it. Through the years, it has been serviced at a Nissan dealership in Mt. Holly, NJ. In March 2011, a service engine soon (PO420) appeared. The cat converter was replaced along with plugs. The invoice was $1,132.92. The vehicle had 121k miles. Today, it has 152k miles and another service engine soon pointing to the same PO420. I am told it needs another cat. Thats only 31k miles on the replacement. I am aware of the original federal warranty on catalytic converters - 8 years or 80k miles - and that Nissan replacement parts carry only a 12-month / 12k mile warranty. However, as both a consumer as well as a logical person, since the original converter lasted 120k miles and 9-10 years, the replacement should have been comparable. My decision to keep the car at that point may have been different had I known of the unreliability of the replacement. Additionally, my vehicle is now experiencing excessive oil consumption - one quart every seventy-five miles. This obviously is a result of the degradation of the cat, particles of which have worked their way into the cylinders and scored the walls. This has occurred about a month ago since the second service engine soon light. I have contacted Nissan Consumer Affairs (Case# **) who offer no assistance. I have also reached out to Mr. Brian **, Sr. VP of Sales & Marketing of Nissan North America. I havent had the courtesy of a response. This company has lost me as a loyal customer. They will advertise otherwise, but Im sure that they really couldnt care less.

After calling Nissan and having enough with my AC, we decided to Lemon Law my car. Well Nissan (corporate) called me back today and they at this time cant help me. Even though we have been dealing with my AC unit for over a year, dropped over 2500.00+ on my AC, having it several times in the shop for the same problem, had all different pieces changed within the AC and still not fixed!!!! WARNING: Never buy a Nissan as they don’t care about their customers after the vehicle has been purchased!! It’s 105 degrees outside, spent over 2,500+ on my AC…. Still not working properly and Nissan refuses to help!!!! I am so pissed and can’t believe how horrible their customer service is and how they treat their customers!!!! Never ever buy a vehicle from them!!!!

I bought a 1989 Nissan Hard body pickup (D21) from a friend. The DMV (Riverside, California) allowed me to register it but said I must send a certified letter to Nissan Corporation to obtain the Title. So I sent Nissan a certified letter requesting a title and they sent it back to me without even opening the letter. Then the DMV said that I needed to buy a bond and they (the DMV) would make me a new Title. So I bought a bond and gave it to the DMV. Then I received a letter from the DMV from Sacramento, California stating that I would still need to contact Nissan Motor Acceptance Corporation to obtain a Title. My friend paid this truck off back in 1994. There is no reason that I know of for Nissan to withhold the Title. I cannot get in touch with anyone from the company. My registration expires in October of 2014. Please Nissan call me and lets get this problem solved.

It all started on July 6th when we took our 2014 Rogue (which was purchased in 2015) in due to damage to the clear coat. If you are not familiar with clear coat it is the top protective layer applied to the paint job. The damage was caused by bird droppings. We had a car detailer look at it and he informed us that if the dealer attempted to buff it out that it would scratch the paint because the clear coat was so thin. When the car was taken in to the Nissan service department in Duarte, Louisa the body shop manager and Paul ** the sales manager were informed of the situation. When the car was ready for us to pick up (7/10) we found more damage done than when we left it. Over spray on the tail lights, roof rails, side, rear, and spoiler.Since then we have talked to GM Matt, Consumer Affairs and will be calling the BBB. It has been over a month now and we are still in a rental car because every time the vehicle is supposedly ready they seem to find new ways to damage the vehicle. The car is now at the 3rd party body shop which last time we checked (8/10) left spots on the interior seating and shifting counsel. Before going to the body shop the dealer in Duarte scratched the paint trying to do a quick buff job like we warned them not to do. Then when they finally broke down and decided to clear coat the entire vehicle like we requested from the start, they ended up scratching the window frames and still left over spray on side mirrors and tail lights.The car is no longer new thanks to their lack of understanding and attention to detail. We have totally lost enthusiasm in owning our Nissan and feel like our joy of buying a new car and the hard work that went into it has been robbed from us. Then another sales manager called us in and offered us a newer model with a higher monthly rate to help resolve the issue, which just enraged us even more for wasting our time and again being misleading. Never again will we be fooled by Nissan, and the word will spread.

Bought car brand new. Nissan knew these transmissions were bad and never notified customers. I am now 128,000 miles (8,000 over warranty) and they will not help me pay for a $3,000 transmission. They sold a bad product and will not make it good. Will never darken the door of another Nissan Dealership.

I learned there is a recall on my transmission that went out 3 months after I purchased the car. I called Nissan North America and they told me I could not get any assistance in getting my transmission fixed. They said because I had a salvage title and non Nissan parts on my car. That was a lie. Then they told me it was because I am out of the mile range. I have documentation when I was in mileage range of the replacement that there was nothing wrong but needed a flush. Went and got one and then they documented that it needed a new one.Their store told me call them. They should help me replace it. I called and they said Sorry you are over miles. Cant do anything? The worst possible customer service ever. I would never purchase another Nissan again. Horrible!!! Nissan is so great and backs their products up. Well I surely am not seen it. There are many complaints about this and theyre doing nothing. It should be illegal! I guess it is going to take someone getting seriously hurt or killed in one of these cars for them to want to do anything. Very disappointed in Nissan!!

I leased a new car from Advantage Nissan, located on Old Country Road in Westbury, NY, which I later found out was in an accident and was repaired poorly. I asked the manager of the dealership to replace the fender which he agreed to do and gave me the number of his collision shop. When I called the shop they were rude and unhelpful. I sent a certified letter to the manager and told him I wanted to have the repair done at my collision shop, however, that was 3 weeks ago and I received no response.

My 2009 Nissan Altima just died on me one evening. I was stranded so I had it towed across the street to a Shell station. I did tried calling the closest Nissan dealership which was several miles away but they were closed. I have been paying for an extended warranty mind you thousand of dollars and they told me even if the part was covered they wouldnt reimburse me because I took it to a garage other than Nissan. This is absolute bull. Theyd rather I do that vs go right across the street late at night stranded. I WILL NEVER BUY ANOTHER NISSAN AGAIN. I WILL DO EVERYTHING IN MY POWER TO STEER EVERYONE I KNOW TO NOT BUY A NISSAN!

I have been back and forth to Nissan for the past year or so because the check engine light keeps coming on and the car runs hot. The past 30 plus days I have been back and forth. The dealership says one thing is wrong but Nissan warranty claims to be investigating. I have been out of my car over a week now and I keep getting the runaround. Im still under warranty. I just want Nissan to honor this warranty and stop trying to rip me off.

This is the best car brand for me and my family and I really like the radio system that came with it. The heat works great and the sound system is amazing also. The car drives good enough and any vehicle that runs works for me.

Nissan Titan 06 Mechanicals Problems - I recently got several letters regarding recalls on my truck. Let me say this first. Before all this repairs the truck was running just fine. I brought the truck to the Nissan dealer where we always been doing business. To get this manufactures problems done one of the recall was #10V517000 and ECU relay. And the second one #10V074000 fuel sender card. This service recall were performed by Auto Nation Nissan in Kingsland Blvd, Katy, after a few weeks driving in the Bellway 8 about 65 mph. And the truck start jerking and losing power with the motor on pressing the gas didnt work. After this I pull over to see what will be the problem and turn the truck off. After a few min. tried turning on and start normal I press the gas and I got more than 3000 rpm.When I start driving the truck for about 10 min. the truck start doing it again but at this moment the truck stall and was hard to drive until I could pull over again on a gas station I barely make it and I look for gas tank and shows 3/4 of gas. I fill up the tank and tried to go back on the road. But the same thing after a few min. truck was worse. I call the dealer for an appointment and brought the truck on Saturday September 30th. For an inspection. I explain the service person all the details and also at the same time the truck was having another issue, leaking water on the passenger side carpet. The service person told me that, they will check everything but I have to pay for this 3 diagnostic. I told them that, I have brought my truck for problems related at the work you have done in the truck.But if they find any problem that is not related with the issues the truck is having I have to pay for all the diagnostics. After three day in the dealer they call me and told me that the leaking under the carpet was the whole problem and the heater core is leaking coolant and that is why the truck was losing power and stalling. It will cost more the $1000 to get if fix.In my head something told me that this doesnt may sense, since the heater core only works if you put the thermostat to heat. So the heater core wasnt the problem in my understanding. I told them that I will take out the truck for a second word. They told me that I have to pay for three diagnostic according that the problems werent the malfunction on what they did. I told them I wont pay for three diagnostic. I knew they didnt inspect the truck. So the service person got in to argument and at the end he only charge me one diagnostic. At that point I just knew they are a bunch of liars and they wont fix what they cause. I told that I need an writing statement saying everything they say. About this diagnostic.After argument for more the three minutes he when inside the shop and talk to the person who did the diagnostic and put all the false statement. I look online and found a Nissan bulletin according that there is a leaking on the AC drain that is making the passenger floor wet, so I start inspecting where the pics show and that was the problem. It took me 5 min. to find the problem and $10.00 for parts to fixed, I drive around the neighbor and the truck still having the same issues. Except leaking water.Now I have a truck seating in my driveway unworking and I totally upset on Nissan service department for been useless and liar on customers like me. Just for no speak perfect English they think they will liar at me. I record and took pictures on everything I did. When I was fixing the leaking issues. So they have to at least fix at this time the truck. The right way.

I bought my Nissan Altima 2013 brand new. I had problems since I bought it. The airbag and the check engine light kept coming ON. Took it several times to the dealership and I was told that the light had to be on at the moment. Decided to call the Nissan corporate and made a report for it. I was told that I would not have a problem later on when my light came on. Finally my airbag light stay on when my car was out of the warranty. Contacted Nissan and they told that my car was out of warranty they did not want to fix it and Its a safety issue.

I financed my car December 2015 and on April 1st 2017 my car broke down on my after stopping at a stop sign. It was a Saturday at 5pm so no service centers were opened and my car read a warning Chassis Control Error see owner manual. Well when you looked in the manual all it read was to contact Nissan. Have my car towed to Nissan 24 on Monday morning where I found out there was a recall on the CVT Transmission. I was informed that day that my transmission has given out on me. They told me they dont know what caused it but it COULD have been because I only replaced one tire on my AWD vehicle. Town Fair Tire told me I didnt need to replace all. Should I replace all four tires every time I receive a flat??? Then he said that they received failed codes on the transmission. My issue is why after 16 months of having a vehicle does the transmission go. I did the proper maintenance, so I just called Nissan Consumer to see if Nissan will take the car back. I feel like I was given a dud. I used to drive a 2009 Nissan Cube but after 6 years the transmission went on that too so I feel like these car are being made with poor parts. This will be the last Nissan I purchase.

I love how my Nissan drives and handles on the road. It has great mileage. This is the third Nissan that I have owned. I have had no issues with it and have 35000 miles on it. Bargain for money. I love the color, interior, leather and heated seats and all the safety features like air bags and warning lights and symbols. I also like the moon roof and navigation system and love the fact that it shows the air in my tires. However, I wish my car has a bigger screen for navigation and a better camera. I would also like better instructions on how to use the electronics. I also resent that I have to pay to update my navigation system. This should be included. I dont like the fact that Nissan is monitoring my car as well. But still, I have had great service from Nissan.

I have been a customer with Nissan Finance since May 2015. I never had an issue with them. I decided to trade my 2015 for a 2018 this past April. I paid $2500 down (which I did have to do in 2015) and my payments went up. However back in July, I ran into some financial difficulties and communicated that with them in able to get a payment extension which they declined. I made payments which weren’t the full amount and kept communicating with them for an extension.I owed them about 2 months and made a payment on 9/1/2018. They reposted my car on 10/12/2018 and are not allowing me to pay the past due. They want me to pay the full balance of the loan which is unheard off. If I’ve been requesting an extension for 2 months, how would I be able to pay off the entire loan in one day on a 72 months loan. They are not in the business of keeping customers in their vehicle. I will be filing a lawsuit against them and American Repossession. I reside in a gated community with Security at a guard gate. No towing truck is allowed in our complex with Security Knowledge or Resident Approval. They illegally gained access to our community.

We got someone to take over our lease and the process took 2-1/2 months. They constantly asked us to resend paperwork; didnt send paperwork to us unless requested multiple times; never called us back when they said they would including their supervisors. You have no recourse but to keep calling and hope someone can help eventually. It is seriously the worst company Ive ever dealt with. I wish I could give negative stars.

I purchased a 2013 Nissan Rogue. Brand new. Have no problems until this week. The car wouldnt crank. Replaced battery works fine. Now the radio wont work. Speakers just went out. All the sudden a burst of smoke came from the vents that smelled like burning wiring. Called Nissan my warranty is out. Seen on edmunds.com that a recall is in place as of Jan 28th 2015 but hasnt been mentioned yet. The wiring harness is shorting out and can cause the car to catch fire. And nothing can be done unless I pocket out the 2,000 + grand to get it fixed. You pay 25,000 for a brand new safe car to drive your children around in and this is the repayment. I will never do business with Nissan again.

I purchased a New 2016 Nissan Rogue with 3 miles on it on December 13, 2017 from Clay Cooley Nissan in Irving Tx, 3-4 months into the purchase I start having an issue. While driving the O/D light comes on by itself, the RPMs rise, the car revs high and drives rough. I have read it is a possible transmission or computer problem. I have taken the car to the original dealership of purchase and another one to get checked out. They both claim they have driven the car, hooked it up to their machines and dont see the error. But as soon as I get the car back the issue repeats itself. They told me I need to bring the car to them when it happens which is hard because it happens at random on my way to work, school, and other daily activities. The dealerships are either too far to make it or outside of normal business hours.I complained and reached the sales manager J **. He prompted me to come down and they would trade me out of the vehicle into a new one and keep my payments the same! A complete LIE, I get there and they pump me up, “This is going to be painless. We will get you in & out,” and start asking me for a money for a down payment and try and put me in an Altima which is not what I purchased originally.After getting upset, I leave in the same messed up car. NO HELP. Just a full tank of gas and one of the managers says, “Well the car still drives so just keep driving it and when the error happens switch the gear. Itll go off.” So he wants me to pay for a car that is clearly giving me trouble and just drive it and jerk it around and keep rolling! Then says drop it off at service when I just picked the car up. How many times do I have to leave the car and be without a car to drive? I am disgusted and disappointed by the service I have received. This was my first time treating myself to a NEW car and it was a complete mistake. I hate Nissan. The car still has the issue, nothing resolved.

I am a returning customer of Nissan and I leased a 2015 Nissan Versa Note and while I have owned the car I find the car is very hard to stop. Many times I found myself in the middle of the intersection finally stopped. I also had my foot get caught by the carpet and molding below the dash which Nissan had a recall for this and they corrected it but now my foot still gets caught so they didnt fix anything there.I also found six months in with the car that there was a humming sound coming from the rear wheels and I had the tires checked many times and nothing. Finally I found out the wheel bearings were going out. I took the car to the dealer and they said the car is unsafe to drive so they gave me a loaner car and replaced both wheel bearings. Now about 2 months later the humming in the rear wheels is humming again. The humming is not consistent yet. I called Nissan to tell them I am returning the car early because I feel its unsafe to drive and they advised me that I need to talk to Nissan consumer affairs so they sent a claim over to them.I then got a call from a lady who said she was with consumer affairs and she was gathering information on my case for her co-worker and that he would contact me in a week and they would advise me if Nissan could repurchase the vehicle from me. I got a call a week later from a guy telling me, You talked to my co-worker and we have everything we need so I will call you this Friday. Well Friday came and went, I was contacted by a woman the next week explaining the guy is no longer with the company and she would be handling the situation and she would call me in a week. A week goes by and I didnt receive a call so I called myself and they said they were sorry the woman helping me was no longer with the company, so now here I am 2 people who were helping me are no longer with the company. I think this is sign that maybe Nissan isnt the company I was led to believe.The end result was Nissan offered to give me a warranty to cover the breaks and the wheels but didnt offer to purchase the vehicle, so they want me to drive an unsafe vehicle and if it breaks and causes and accident I may be dead but the car will get repaired because of the generous nature of Nissan providing me the extended warranty. So in the end I might be dead but my family could get the car fixed and be able to drive it around.So I just got an inspection done and I am now going to turn the car into the dealer and deal with Nissan coming after me, trying to get me to pay for a death trap. So thank you Nissan for absolutely nothing and I will be sure everyone in the USA is aware of my situation and the quality of your products and your desire to not help your customers.

I bought a Certified Used 2010 Nissan Murano SL with 31,339 miles on 01/31/2013 from Crowley Chrysler Plymouth, Inc. I also opted for the Nissan Security Plus Extended Protection Plan when I bought the car. I am very happy with the car and all of the car’s features. It is exactly what my wife and I needed. I do, however, have one issue since buying the car.On 03/11/2013, I took the car in to my local dealer for routine servicing. The car had 34,099 miles at the time. The dealer asked if the car had its 30,000 mile servicing. I did not know, but I assumed the answer was yes since the car was certified. I had attempted to get the service records on the car from Crowley, but they declined to give them to me saying that there were privacy concerns giving me another client’s maintenance records (I thought this was odd at the time, but did not challenge it). My current dealer offered to check with Crowley service to see if the car did in fact receive its 30,000 mile servicing. The answer he got was no. So I requested that this servicing be done and also asked for the car to be inspected.Upon receiving my bill, I was a little shocked. The bill was $1,393.01! Here is what was done: 30,000 mile required maintenance per Nissan manual; the car needs 4 new tires to pass inspection. The rear two tires tread was below standard, and the front two were very close to being below standard. Since this is an all-wheel drive car, the dealers recommended that all four tires be replaced. I agreed; and the alignment was out on all four tires, therefore an alignment was required. Since I was buying a certified used car, I did not expect any of these issues to be present. Question: shouldnt these issues have been taken care of by the dealer that sold me the car? Resolution: after several conversations with Nissan, I was told that there was nothing that Nissan could do, and that I should try to work something out with the two dealerships.Nissan Certified Vehicles Program is a scam. It allows the dealership to ask more for a certified vehicle, but gives the client no assurance that they are getting something in the deal. Unless you are willing to check all of the 150+ items on the certified checklist prior to purchase, you will be holding the bag if something is wrong later. In my case, the rear tires were just in spec. (5/32) at the dealership where I bought the car and not able to be inspected (2/32) on my first visit to my local dealership a little over 2,000 miles later. Nissan did not stand behind their process and left me in the middle between two dealerships - a losing proposition for anyone finding themselves in this position.

I have been trying for six months to remove my ex-husbands name from the title of my car, on which I still owe a small sum of money. I have literally spoken to a dozen Nissan reps who have strung me along this entire time - with no solution in sight. They are clearly lying to me at every turn, and I get the strong impression that they are urged to lie when you call about this. I have heard everything from, Your paperwork fell through the cracks and well have this resolved within a week (that was in January), to You need to resubmit your notarized forms (that was in April) - never mind that I already sent it certified mail. I have even asked the motor vehicle commission in my state to call them. Even they cant get a straight answer. My lawyer warned me that they would give me the runaround, since they do not want to remove a second party from a title, in case I default on the loan.I have literally shed tears with some of these people - after trying for months to resolve this. I am battling Stage IV cancer and am begging them to remove his name from the title so that he doesnt end up with the car. Theyve promised to call me back immediately (hasnt happened), transfer me to a supervisor (hasnt happened), process my request immediately (hasnt happened). Im now entering my sixth month with no resolution. Ive told them repeatedly that I could be dead before they get their head out of their behinds and resolve this.While I love the two Nissans I own, I will never finance with them again, and I will let everyone know that they shouldnt either! Shame on NMAC!

I just bought a Nissan on April 13th and wanted to inquire about the payoff amount. NMAC informed me that my contract (i.e., purchase date of the vehicle) was March 29th. NMAC then informed me that I have been accruing interest on a vehicle I did not own for two weeks racking up nearly $200 in interest for this timeframe. I was told to contact the dealer to adjust this. Dealer told me to go ** myself speaking with the financing manager. I tried contacting the general manager only to be blown off. Sales manager has been negligent as well. Nissans objective is to sell a vehicle then screw the customer. If I had known this, I would have never bought a Nissan. Now, I am told I am SOL by both the dealer and NMAC. This is flat out fraud. In this economy, customer service is more important than ever. I wonder why Hyundai, a once inferior product, is gaining traction where Nissan is losing traction and value. Nissan and NMAC are prime contributors. We were looking at replacement for the wifes old Mazda and was thinking an Altima. There was no way in ** Id buy another Nissan now.

Last month (September) I was driving and my car would not accelerate. I took my car to Auto Zone so they could run a test on it to see what was wrong. The code they could not read. He told me to try getting my oil changed (I just got my oil changed July but I did it anyway). My car worked fine for a while. I got to a stoplight and again the car started not to accelerate again. So the next day I had it towed to my friends auto shop. He told me that my transmission had went out. The main issue is that I just had my transmission replaced by Nissan last July. I have a 2015 Nissan Versa.Nissan states they will not replace my transmission because Im out of the warranty. I think this is ridiculous. They can obviously see that there are issues with their transmissions because they have several other complaints about it. I am very upset because I have taken care of my car like I should but it still messed up on me and now I am without a car. I am currently appealing Nissan about not covering my transmission replacement. I should not have to go through this at all.

I recently filed a claim for my 2008 Nissan Rogue. On 1/6/14, my driver side door would not open from the outside. On 1/8/14, my passenger door would not open from the outside. On 1/17/14, my driver door now does not open from the inside. I was contacted by the Regional office after my initial complaint and was completely offended by the implication that I was reaching out for financial assistance as if I was not financially capable of paying for the repairs to my doors. My complaint is not for financial assistance but for Nissan to take responsibility for using cheap and unreliable door actuators on the 2008 Nissan Rogue. The parts used are not capable of withstanding cold temperatures and stop working as a result of the weather. That is not my fault nor should it be my responsibility. Nissan needs to own up for this mistake and pay for the repairs on my vehicle. This has been a huge inconvenience to climb over the middle console from the passenger side just to drive my car. I am totally dissatisfied and at this point I would never purchase or recommend another Nissan vehicle as long as I live. This is not a request for financial assistance. Nissan is totally aware of this ongoing issue and needs to own up to it and provide more reliable parts for its cars. I wasted $128 at Lynnes Nissan to confirm that my doors would not open. They told me the repairs would cost $800-$1000 which is ridiculous for a part that only costs $26. I am not a happy customer and demand answers now.

I brought vehicle (90SX 240) in for service because there was a lifetime warranty on the seatbelt components, which I read included the motor. The motor pulls the chest restraint back when you close the doors of the vehicle. That was my number 1 concern. It wouldnt move! I was haggling with Nissan North Americas consumer affairs about its warranties and what it covered. My case# **, contact person, Richy **. They attempted to sell me a used motor for $600 and when I told them about a new motor for $98. After 15 days they gave me the vehicle back with the seatbelt repaired and a tampered frontend, which I didnt have when I trusted them with my vehicle.

At 113,000 needed new transmission. After 18,000 heard same high whining noise after driving for 30 minutes. Said was transmission - gave me a new one. Its been 5,000 miles - same thing - and now say I need a transmission cooler kit which isnt covered under my transmission warranty. Will cost $1800. My question is how come when I got 2 new transmissions, the noise went away. If this was the original noise, how come it goes away after new transmission? The dealer and corp cant answer that. I believe wrong diagnosis and it is the transmission. I wont add $1800 to a used car without knowing thats the problem for sure. It may be the problem. Like I said every time I got a new transmission, it never made any noise. Only later after certain miles put on it. I will never buy a Nissan again and my family who owns will not either.

I have experienced multiple major issues that required me to repair my car at a huge expense. These are issues that car owners should not experience during the timeframes that I have owned my vehicle. They have caused an extreme amount of stress and required a large amount of time to fix. I purchased my car new, direct from the Nissan dealer.Some of the issues I have experience is as follows. Right when I was leaving for the airport for my honeymoon, the key would not turn in the ignition and the car would not turn on. I almost missed my flight to the airport. Later, after major diagnosis, it turns out the pins in the ignition moved, which would not allow the key to turn. One entire summer, the engine temperature gauge would shoot up after I drove my car for 15 minutes. My engine would constantly overheat, the A/C would turn off, and I would have to pull over to cool my engine down. It turns out the radiator was malfunctioning, which was a very difficult problem to diagnose and required multiple assessments.My newest problem is that my key no longer works and Nissan wants to charge me $500 to get new keys because they have worn out. I contacted Nissan, asking for financial assistance because I believe that keys should last the lifetime of the vehicle. Nissan told me that because my car is outside of warranty, they are not legally obligated to help me. This shows me that Nissan does not care about its customers at all. For an issue like this, Nissan should fix a key outside of warranty. I have only owned my car for 6 years. I am no longer a loyal Nissan customer and will be purchasing my next car from another company. My dad has been trying to tell me to sell my car and I think he is right. I have had enough.

Shame on Nissan! I am extremely disappointed by the way I was treated. My steering lock control unit went out and even though there was a petition to get this part recalled I had to pay for the part. It was past the warranty, but I was told that if I took my car to a dealership, I would get a fair review of my case by Megan, the regional consumer affairs specialist, in hopes of warranty assistance. She denied my claim in part because my 2009 Altima had not been to a dealership since 2011, implying that I was not a loyal customer. Why would I take my car to a dealership if there isnt any repairs that need to be done on it? I have owned FIVE , Nissans and bought 1 brand new car and 1 used car from Suntrup, not to mention personal recommendations. I have paid Nissan upwards of $40,000. If that isnt customer loyalty I dont know what is. Complaints have filed with the BBB, FTC, and NHTSA.

Since I purchased my car, the tires will not stay inflated. I have to add air, every week. There is vibration when I exceed 60 mph. The Sun Roof sometimes works, and sometimes when it closes it sounds like the glass is going to break. The passenger side window sounds the same way. Ive taken my car into the dealership at least 10 times since I purchased it. They do nothing about the tires. They find nothing wrong with the car when they test drive it to feel the vibration (on the local streets). As if I dont know at the age of 49 whether a brand new car should have vibration. The passenger side front window motor has now been replaced. On my way back from a customers - 2-hour drive - my air conditioner stopped working. It was only 97 degrees outside. Finally by mid-day the next day it started working again. Took it to Nissan. They couldnt find anything wrong. My drive is 10 mile drive across town (30 mins one way) to get to the Nissan dealership. They would not give me a discount on an oil change, a car to drive, or offered me anything. After 10 visits in 1 1/2. I reached out to the home office. They agreed to do a lemon review. As I suspected, they say they do not feel it is a lemon. Brand new car, $500 a month I pay to go into the dealership at least every other month. Currently sitting at 30,000 miles. I put air in my tire on Monday - 33 lbs. Today it shows 29 lbs. 5 days. Ive had my Toyota since 2001 and had to take it in to get the computer fixed at 140,000 miles. $350. Other than that, normal wear/tear. Its still running fine pushing 200k miles. The best part, Action Nissan, offered to put me into a new Nissan. At an inflated cost - $600 doc fee, $19k on my trade (which I owe $22k and at the time they were selling them for $25k - which I sent them pics of the ads) and they wanted me to pay $38-35k for the new one when they were running ads offering them at a price of $25,600 which I also showed them pictures of. I had a crappy car and have a very demanding sales job. I need reliable transportation. I have been inconvenienced 10 times - because each time Ive had to leave my car over night. I do not have a second vehicle as my child drives the Toyota now. They would not discount an oil change and wanted to screw me over by trying to get me to pay about $10k more for a new car. I told them I would not even consider a new car if the Nissan that I have worked. I keep cars until they hit about 150k mileage. So not only would I be upside down in my car, but they want to overcharge me for the new one. (Im in finance - I ran the numbers). Action Nissan sucks, Nissan Corporation sucks. 1st time owning a Nissan. LAST time owning a Nissan. They dont stand behind their cars, they have terrible customer service, and then they try to screw over their customers. I will be getting rid of my Nissan soon. I will continue to spread the word to my friends and family to NEVER own a Nissan. 1200 people will know.

I purchased a new 2014 Nissan Pathfinder and at 18K miles the CVT transmission failed. I traded for a new 2015 Nissan Altima and at 13K miles the CVT transmission failed. Im done with Nissan. Stay away from the CVT!

I was a loyal Nissan fan after switching from a Honda to Nissan in 2012. Recently the CVT transmission gave up on my 2014 Maxima and I contacted the dealer to then find out the warranty expired at 60,000 miles so I emailed a formal complaint with Nissan headquarters only to receive a templated reply within 12 hours stating their warranty bound goodwill assistance and reimbursement policy which basically came down to me having to cover the repairing costs of $3400 myself! Seeing the number of negative reviews with no intended solutions on Nissans behalf, Ive decided to Never ever purchase a vehicle from Nissan again or any of their affiliated brands! Nissan lost another one!

My Terrano 11s alternator went down and so I contacted my local garage who after ringing round said that the part would cost a massive £130-00 inc VAT. The part would take a couple of days as this was a Friday. I thought that I would also try to see if I could speed things up a little by contacting my local Nissan dealer, Nissan Bradford (Bristol St Motors), they also said that it would take a few days and the cost would be ONLY £1300-00, yes £1300-00. When I complained all I got was that Nissan set the cost and thats all there was to it. Is it that the warranty was different? NO. Both had 1 years warranty. Is the Nissan part made of Gold? No. It is in my opinion that They are BOTH profiteering.

Worst company to deal with. I just bought a 2012 Juke. Less than 50 thousand miles on it the turbo burns out. I had not even made my 4th payment. We took it to 2 different mechanics and were told the same thing. The oil line that feeds the turbo lays up against the manifold causing it to boil and become sludge. I called Nissan and they asked me how can Nissan help you with this? What they were really saying is you can answer our question BUT we have NO intention of helping you. I am out 14 hundred dollars for a new turbo and due to the way it is designed I now need to have the oil changed every 2000 miles so the oil line does not clog again. Do yourself a favor. DO NOT BUY FROM NISSAN. THEY DO NOT BACK THEIR PRODUCT.

I purchased a 2013 Nissan Sentra SR only 8 months ago with 80,000 miles! After leaving the dealership (hrs after) I had contacted the manager to inform her that I felt as if there was a problem with the transmission because of the problems I was experiencing, the car was revving very high while in park or stopped and jerking. It almost felt as if I was driving a standard and taking off from a stop sign in 2nd gear! This is what my car feels like taking off after every stop I make! I have a ton of text messages between the manager and I about this problem. She somehow made a way to make ME feel like I had been driving the car a certain way or that I just hadnt had any experience driving new cars. This was the response I got for about 90 days until my warranty was up!I have now only had my car for 8 months and with only 93,000 miles and 3 years old, I am being told my transmission is GONE and this is going to cost me $3,200! PLEASE TELL ME HOW THIS IS POSSIBLE FOR A 3 YEAR OLD CAR!? I still owe $11,000 on this vehicle! And while paying family and friends and taxis to get myself and my 2 infant children to and from work, school and daycare, I am now struggling to make my monthly payments because at this point, I cannot afford to mess up my credit! I dont know what to do!! And after reading all of these complaints I feel absolutely taken advantage of, and absolutely no hope for nissan! If you cant stand behind your vehicles then you should not be selling them! I am literally crying reading all of these complaints! It has definitely hit me that I am totally screwed!!!

I needed a part for my Nissan Versa that was on national back order. For almost 3 weeks West Hills Nissan in Moon Township, PA and Nissan North America treated my problem with no care and refused to give me a used car or a rental car. After talking to about a half dozen people and complaining they got some guy named Angelo from Nissan Corporate to help me. He told me Nissan parts often go on national back order and this was a common thing. He said it was too bad I didnt rent a car because he would have reimbursed me - although I was told they wouldnt when this nightmare started. Emails sent to the president of customer quality - Brad Thacker went unanswered. Ill never walk into another Nissan dealership again.

For the last 2 years or so my 2015 Nissan Rogue SV has not been sensing my key fob when its in the vehicle. It happens with both of the key fobs. This occurs intermittently but more often than not. The vehicle has more than 36000 miles so now its out of warranty. I cannot be the only owner complaining of this issue. Sometimes it takes me 10 minutes or so just to start my car because the vehicle thinks I dont have the key fob with me.

I have a Quest with 70,000 miles and a bad AC compressor. This is a $1000 repair through Nissan, and far too soon in the life of this vehicle. I contacted the Nissans customer support line. After holding for about an hour and a half, I did finally get a chance to talk to someone. He couldnt commit to any financial assistance Nissan doing anything until I had Nissan look at it, even though the local garage had already assessed it for free. I understand why that is necessary. You cant just start throwing money at a problem, and not all garages are well qualified to work on modern vehicles. I said that was fine, but wanted to make sure that Nissan might be able to help me out before I went to the trouble. He said that IS something that Nissan does, but couldnt make any guarantees because they look at each case individually. He also said that they do good will warranties all the time past the standard warranty of the vehicle.I begged for some sort of criteria they looked for because in order for Nissan to look at my Quest, it was going to cost me $120 and half a day to diagnose the problem by the time I drove for an hour and a half to the nearest Nissan dealership. I wasnt keen on the idea of wasting my time and money if there was no chance of getting financial assistance. With no criteria to offer me, I took the risk, because I felt surely a reputable auto manufacturer would acknowledge that spending $1000 for repair parts on a non-wear item at 70,000 miles is a bit outrageous. It took Nissan a few days to look at my circumstance. I was sorely disappointed. Not only did they decline to help me out, the explanation they gave me was that it was out of warranty. NO WAAAYYY! Since that time I requested the case be escalated, however Nissan wont return my calls.Ill be honest. Im not fun to talk to about this. I dont curse at those poor people on the phone, but I feel strongly that a brand new car taken good care of should make to at least 100,000 miles with no concerns. Im sorely disappointed with the ability to work with customers, and of course even more disappointed in my van, which I used to like. Now I have reservations that the vehicle I purchased new to depend on to transport my family safely, is not as reliable as I had previously believed. Nor is the company that built it have any concerns about instilling confidence in its customers after their Nissans fail them.I will not be buying another Nissan, nor would I recommend one to anyone else. Im not certain that another manufacturer would have handled the circumstance any differently, but I know how Nissan handled it. Fool me once... Take my advice. Take a warranty seriously. 36,000 miles isnt much, and take tracked reliability ratings seriously. I wish I had. Oh, and dont buy a Nissan.

We currently have a lease that we have been trying to buyout for a week. I originally got a payoff figure online which was good through 11/7/2011, had even called Nissan Finance and got the same figure with the same good through date. Unfortunately, you can not pay them off directly and they require you to go through the dealership. We have been trying to deal with Napoli Nissan of Milford. Originally, my husband called over a week ago asking for a payoff figure and they told him to come in, but dont come in on Saturday because its busy. Who says that. The Saturday they are referring to was last week 10/29. So, my husband calls in the beginning of the week, basically playing phone tag, leaving messages and not getting returned phone calls. I finally went there on Tuesday to try to get the information. So of course, they wanted to try to get me into a new lease and I told them I would entertain the idea but I need both figures. A final buyout figure and what the monthly payment would be for a new lease. By the time I left there, I left without either of the figures and got, I am going to have to deal with Nissan, its going to take me some time to get the numbers for you. Really, because Im sure if I said yes, they would have had the numbers right then and there. So when I left there, I thought about it and called literally within 5 minutes after leaving and asked for the payoff figure again. No return call. The next day, Wednesday, my husband called and we were given the run around, the woman that crunches the numbers is not here today. The next day, I email and call, get a return phone call with another run around, The manager is not in and needs to do the numbers. Well, if I wanted to buy a new car that day I guess I couldnt. Highly unlikely. Now, today, Friday I called again and got a return phone call. However, the new base payout figure is completely different than what I originally got from Nissan Finance. The reason being is the automated line that the dealership calls has already rolled over to a good through date of December 7. The payout figure I was supplied with was good through November 7. I told the salesperson this and they gave me the automated number to call and sure enough it rolled over to December. So, I called back, spoke with a representative and asked that they fax over to the dealership the payoff figure that is good through November 7. They indicated that they could do that but they needed my husband to call because he is on the account and I am not. Okay, so we do that and when my husband calls, they told him that they cant put it back to 11/7. Thats just odd to me, since that date hasnt even come and gone yet. Arent they a financial institution?

I recently traded in my 2012 Nissan Versa for a 2015 Nissan Versa Note with the Woodfield Nissan dealership in Schaumburg, IL. There was a promotion being run in the Spring wherein Nissan was paying a few months worth of monthly lease payments if satisfied customers were willing to buy or lease another Nissan from the company. I went to the dealership and drove off in my new car. I asked MULTIPLE TIMES, when I traded in my vehicle, if they needed to inspect the car before accepting it in order to properly negotiate my new price/payment. I was repeatedly told that either it didnt matter or that there was nothing to worry about. There was no further explanation given. I am on my 3rd consecutive Nissan (1st Nissan was purchased used, then 2nd and 3rd were leased new) and my husband also has a Nissan Altima. We have never missed, nor have either of us been late, on one payment. NOT ONE. When my credit was run at the dealership, it came back in the top 12% of everyone in the country. 4 months after leaving the dealership, I received a bill from Vital Recovery Services, apparently the go-to creditors for Nissan Motor Acceptance Corp in the amount of $200-$250. I called Vital Recovery Services and was informed that there was Excessive Damage to my previous lease. I had not received any notice of this debt prior to the letter from Vital Recovery Services. This was the 1st letter I received from Vital Recovery Services. I offered to pay the debt immediately, before even investigating, if (and only if) my failure to pay immediately would cause harm to my credit history and/or credit report. I was told, by two different customer service specialists with Vital Recovery Services, that I would NOT have this debt reported to any credit agencies. After further research, apparently all leases are inspected by an outside company (meaning that the individual dealerships dont have any part in the decision-making process in regards to the condition of the leases turned in). They have a $500 credit for damages that they give to each customer turning in a lease, and I had somehow exceeded this amount by more than $200 (amounting to more than $700 in damages). Now, my MAIN GOAL of my new lease was to get a monthly payment below $200 (which I was able to obtain). So, it stands to reason that a bill for over $200 would cause me distress. But, I am in the process of buying my 1st home so I paid the bill just to remove any chance of having a negative mark on my credit report. I was told that I wouldnt from Vital Recovery Services and thought that would take care of the problem. Even though I searched online and found hundreds and hundreds of dissatisfied customers who were in the same situation of owing Nissan (and by proxy, Vital Recovery Services) hundreds of dollars for unspecified (and according to everyone we spoke to, undocumented, or at least we were not given any detailed information on the documented damages), I still just paid the $200 - $250 debt so that I wouldnt have issues with obtaining the best possible mortgage rate. But, when my mortgage broker/bank put together my mortgage I had to write a detailed explanation of why I had an outstanding/negative mark from Nissan/Vital Recovery on my Credit History Report. Its bad enough that my husband and I, in our early and mid-thirties, have vowed NEVER to purchase a Nissan again in our lives (as I stated above, we already have owned or leased 4 in the past 5 years between the 2 of us), but paying them off without too much of an argument after my first received collection letter STILL didnt remove the ONLY negative mark on my credit report. Typing this very long review of Nissan is fueled by anger, as is the complaints I filed with the BBB against Vital Recovery, Nissan Motors, and Woodfield Nissan. On top of that, our new Versa Note is making some loud noises and I am so livid. Im dreading the day I have to bring the car into the dealership to get it fixed. Hopefully that goes smoothly but I will amend this review as warranted.

I purchased a 2007 Altima almost 8 years ago from the dealer in our town. Loved the car, and continue to drive it. Our daughter was driving it less than a month ago, and it stalled and quit on her. She called for a tow, and had it towed to a shop who services all of our cars, and have done so for 4-5 years. They called and said it was the transmission. Not aware of the extended 10 year and 120K miles CVT, I told the shop to replace the transmission, for a cost of $3800.00. Received the car a week later. I called Nissan consumer affairs, and ** told me at the time, nothing could be done, as the 5 year and 48 K mile warranty was up. As I was filing the receipts, I noticed a letter from Nissan, addressed to me at a former location, about five years ago, explaining about the CVT extension on the warranty. The clincher was it had to be an authorized Nissan Repair shop. I called Nissan consumer affairs again, and brought up about the letter. Still no results. I spoke with his supervisor, and he also disallowed it. I spoke with the shop, as they bought the engine from the dealer in town. I spoke with the dealership, and the service manager, who would try to intervene on my behalf.I just found out late yesterday, the service manager was not able to negotiate on my behalf. I will not stop, and continue to talk to more supervisors within Nissan. To take no just because the dealership did not replace the transmission is not satisfactory. They should at least pay for the transmission, or give me credit through the dealership, since the transmission was bought from them.

The rudest people. Don’t get even a little behind. They hound you daily starting at 8 am, and continue several times a day. I literally just made a payment to get caught up, but because it didn’t cover 100% (not even 30 days past yet), I get an ignorant, barely understandable rep berating me at 8 in the morning. A daily occurrence. Greedy, condescending and arrogant people.

My husband and I purchased a brand new 2014 Murano... a car we loved! It drives beautifully. Sadly, weve run into two separate issues multiple times. First, the drivers side visor breaks constantly!!!! We dont use it often but have replaced it several times. At first they were covered by our warranty, but now they want $185 for a new one. What???? And you cant find a used drivers side visor for anything. Not a single one at a junk yard (although the passenger side visors ARE available.)Then, our ac went out three times while under warranty (we live in AZ so no ac is brutal)! We had the compressor replaced three times. The third time we had a service agent say he would try to get us a brand new one (compressor). What the heck were they putting in before???? Also, my friend got a Murano. She had the exact same problem multiple times! A $40k car should NOT have these defects. (AND, while our Murano was in to have the compressor replaced, there were two times the dealership kept our car for multiple days without updating us on the status of the repairs.)Thank goodness we were still under warranty. Now our warranty has expired and Im afraid well run into the compressor issue again. I will be furious if that happens! We cant afford such expensive repairs, especially since the car has only had about 10-12k miles a year put on it. Well below average. As much as I love the look and feel of Nissan vehicles, we wont be buying another one. I have a Chevy that hasnt had any problems at all and its a 2015. Even our 2005 Dodge Ram has been amazing. Very few service needs other than the basics such as oil and filter maintenance, tire rotation, etc. I can count on one hand the number of times Ive written a negative review, but this situation warrants it.

I currently have a 2015 Altima for the last 5 years. Its great on gas, very dependable regarding routine maintenance, and spacious. I enjoy the leg room and seat adjustments. Im 59 so comfort matters. I love my car. It has been a great investment.

Purchased a Nissan almost ten years ago and paid it off on time. Nissan claims they cannot close the account because they cant find any information on it. Stated it will remain on my credit as open. Speaking with them on the phone was a horrible experience.

We WERE a Nissan family. 2012 Rouge on second transmission. First faulty transmission caught fire after Service Manager assured us the car was fine to drive. This left my 18 year old daughter on the side of a highway with a flaming car. 2015 Rouge CVT needed to be replaced. Sounded like the wheels were going to fall off. 2012 Versa transmission replaced the same week as the 2012 Rouge. Researched the Versa and it had air bags that were recalled and I was never notified. Called Corporate Nissan and spoke with two separate representatives that could have cared less that for safety or reliability. My daughters were both dismissed by service managers that told them their cars were fine. I am a single mom who has purchased 8 Nissans over the past 25 years. After speaking with Corporate Nissan three cars are going to be traded very quickly!!! BUY ELSEWHERE.

I actually want to give you guys no stars! I went into Stadium Nissan in the city of Orange, California to buy my first car. I am a hardworking teenager who works 13-14 hours a day, lives on a month to month rent by myself because I have no parents. I also had to forfeit my scholarship to college because I had to make ends meet by myself. So as you can see, my daily hours are very important. I took off of work and was scheduled for my appointment for a consultation four days ago. My sales representative had me waiting in the sales office for nine hours. This did not bother me at first because I did get my car at the end of the day. One of the floor managers, Remi, also helped me that day. He said that the bank approved my loan and that I was good to go on a $1,300 downpayment and a $345 monthly on a 2010 used Hyundai Elantra. I paid an insurance fee of $300! So I signed all the papers and I now currently own the car. That same day I drove off with the car, the tire pressure light was on! They didnt even service the car right! My sales rep told me to come back the next day to get that taken care of. So I went the next day and they had me waiting for another four hours just to check one tire! I was late to work again because of this! Then two days later (today), I got a call from Remi and he told me that the bank simply changed their mind and that I needed to bring the car back. I dont have time for these games! Technically, I own this car since that day.

I have had 7 Nissan last 11 years. Good luck but one CVT sold. Last 2 took lost. No CVT again for me. Read lot bad stores. Nissan CVT no good. I got Buick 6 speed reg trans. Love it. Better never buy Nissan if they keep the CVT.

Auto body shop cannot complete a repair due to the dashboard not available. They (Nissan) have given me dates several times and still no part for over 6 weeks... I call them and it’s the usual smoke and mirrors...they just run their mouths and get nothing done... Car is unusable without the dash... They have basically done nothing to help get this car back on the road.

I bought my car in Swansea car dealer Bassett on the 27 of May 2016 but the car did not have a spare tire or emergency kit as declared by the dealer. I have been stopped by the police and they told me l was breaking the law. I told them that when l bought the car there was no spare tire or emergency kit and they told me that Nissan as a company was suppose to provide a spare tire or emergency kit.

Im so mad. I bought a used Nissan 2005. Never got told the transmission was rebuilt just a few years ago. The car is giving me nothing but problems. Its one thing after another. I have only had my car since January. Took me till April to get it running. Now its broken down in my yard and I cant use it. Nissan needs to do recalls because my electrical is screwed, oil is everywhere and the car stalls and dies or wont start so much I want to scream... Anyone need a parts car in NH. Put 1500 into the car but cant continue to do it. Its an awesome car when it runs and just when you think it wont stall it does in the middle of a rotary on a main strip.

I actually got a very good deal on this warranty when we bought a new Nissan Rogue in 2019. It added four years on the factory warranty. We have not used it yet but have full confidence it will be effective. As effective as the factory warranty.

Id rather let my credit go to the toilet and file bankruptcy than to EVER dip business with Nissan again. They let dealerships lie and just say whatever simply to get you into a car, then they offer no resolution about fixing the lie. When you call customer service they treat you like a scolded kid, and offer no respect or empathy whatsoever. Its ridiculous and absurd that we are treated such a way when you spend so money on something that is so vital. The air circulation is a joke. It only reaches the front seats and the people in the back get no air flow whatsoever. This was an issue in the first vehicle, and I was promised the new vehicle was so much better and redesigned, but honestly this car is bigger so its worse. They did not have a manual transmission which I wanted but they tried to convince me that the automatic is again redesigned and so much more efficient and yet not only have I lost about 6mpg, the car is constantly revving over 4rpm even when Im barely on the gas. They will say anything just to get you in the car and all they care about is the initial sale. After that they could care less about you or your business.

I bought a brand new car on 2020. After 1-2 weeks there was problem on aircon of car the dealers still couldnt fix that, after that there was a problem on the seat of car still couldnt fix. Now the paint started to fade on the car. Its just been 1 year and went to fix the car for about 10-12 times but still same. Doesnt feels like a brand new car. Worst car I ever had. Never ever gonna buy Nissan cars again.

We originally filed for a refund of the cash value of the Vehicle Ext. Warranty and Maintenance Contracts on October 28, 2011 with the Bob Rohrman Nissan dealership. We were told 6-8 weeks before we would receive the credit. Dec. 15th, we contacted Nissan Customer Service and spoke with Cedric 1800-Nissan ext **. He stated that Nissan showed that they had never received anything from the dealer. He gave an address and a list of documentation that was needed to start the claim all over. Via certified letter mailed on 12/20/11, we sent him the original copy of Odometer Disclosure Statement from the dealer dated 10/14/11, copy of Wells Fargo statement showing the rogue being paid off posted on 10/21/11 and the original copy of Nissan Extended Services North America Dealer Cancellation Request from Bob Rohrman Nissan of Chesterton dated 10/28/11. The letter was signed for on 12/28/11.Chitana at ** received a similar complaint like this and responded in early January 2012. She then passed the case on to Jane ** at ext **. Jane does not remember conversations from one day to the next. She blames the dealership CFO for not getting back to her. She called and said she is waiting for a confirmation number from another department, which she had told me this now for over a month but she will be calling me back with days with the info then never calls. She told me she is contacting the dealer about the value of the maintenance contract, but now says there is no record of contradicting what Chitana told me. It has been 22 weeks since the claim was initiated. I am close to filing in small claims courts and hiring an attorney for the complaint. The claim will be for the initial credits, attorney fees, court costs and interest.

I purchased a new Nissan pathfinder in 2005 and I did just had issues with it at 87k miles transmission broke and Nissan didnt want to take responsibilities for the repairs so I had to fix it myself. Exactly one year later the radiator broke and leaked coolant to the transmission and transmission broke again. This time Nissan said OK we are going to give you a free transmission, but we have to install it. I paid Nissan 4k dollars to install the transmission and 6 months later I had problems with the thermostat and I decide to exchange it and I promise to myself that I will never buy a Nissan vehicle in my life again. In the past I had purchased Nissan Sentra, Pathfinder 97, Armada, Nissan pickup hard-body and I just have Toyota and Chevrolet, and I am very happy with my vehicles.

Sucks and will never buy another Nissan for the rest of my living life. Bad experience from customer service to corporate office. This all started when I took my Nissan to my local Nissan dealer and nothing is ever cover under warranty meanwhile I have warranty for the next 10 years or 100 mile bumper to bumper that I bought through Nissan themselves. My car is 2 years old with 25,000 miles and my headlights are starting to peel which means The car is very hard to drive at night time. Sometimes I feel that I might get into a car accident and Nissan did nothing for me. They just say, “Sorry you’re screwed. If you want new headlights you have to pay out-of-pocket.” Always trying to make the customer pay. My question is what kind of products are theyre making that does not even last two years? That’s the problem. My case number is **. P.S. Denis Le Vot sir with all respect your company needs to make better products and treat better the customers because you just lost one of them. Maybe it’s not gonna hurt anything but is not going to hurt me anymore. Thanks.

I leased a car in July of 2006. I received a property tax bill to pay in January. I got a signed and notarized affidavit stating that this vehicle was used for personal use only and that I did not live in the county where the property tax was being applied. In addition, the county where I purchased the vehicle and also reside does not charge property taxes. The first year was fine. I received another bill the second year and I submitted the same paperwork. NMAC claimed they never received it and that I owed them for taxes. I did not pay for it. The following year, I received another bill. When I submitted the forms again, I was told they could not accept them because I had not paid the previous years taxes. I just recently tried to refinance my home and my credit report is damaged because of this. I have tried calling to clear this mess up and was told rudely that this will not go away until it is paid. I submitted everything the company told me to do exactly and yet, this is still on my credit report. They have been extremely rude and have even hung up on me. I will never lease a vehicle again and I will never deal with Nissan again.

Car stopped, taken to my mechanic. Fuel Sensor needed replacing of which I didnt know was a recall part. When mechanic called and told of the # indicated, he wasnt told of recall. Sent him the part I put in for ALL money spent. Nissan refused!!

Bought my 2012 Nissan Juke brand new and have had top notch maintenance (ie required oil changes, transmission fluid change, filter changes, etc.) at the same and only licensed Nissan dealer. The recall in 2014 of the Nissan Juke timing chain prompted me to take it in and get it fixed (although I was having no problems) -- I had approximately 36,000 miles on it then. Now, 56,000 miles later, I am at 92,000 miles and have been hearing a noise coming from under the hood. Took it to the same dealer and lo and behold... Its the timing chain. Nissan consumer affairs feels like theyre doing me a favor by covering ONLY the parts for this ($485.00) and Im suppose to fork over the remaining $1200.00 for labor. Really Nissan?They say my car is out of warranty. This has absolutely nothing to do with warranty. First, my car has had top notch maintenance with documented proof at the dealership. Second, the elephant in the room is the fact that Nissan refuses to take responsibility that this is a premature failure of the timing chain they put in 56,000 miles ago. This will be the first and last Nissan I ever purchase. How sad, a multi-million dollar company cant afford to please a customer and do the right thing by standing behind their parts. Goodbye Nissan, youve lost me as a future buyer. Shame on you.

I have been calling for over 2 months in regards to a negative credit reporting from Nissan. Nissan received an insurance check late and gave me negative credit reporting. After calling Nissan, they said they will put in a dispute. Now Im sitting here 2 months later with no update as far as how the situation planned out. All I keep getting are customer service reps who sound like they have no idea what they are doing and just give you an attitude. I have purchased numerous cars myself from Nissan as well as my family. I will no longer ever consider Nissan due to this issue. I recommend people look elsewhere for their vehicles because if there is an issue, Nissan will never take care of you. If I could give a negative star thats what it would be.

Nissan Rogue CVT transmission was diagnosed but not covered under warranty. Nissan knows there is an issue but refuses to resolve issues. Dont buy Nissan.

My husband and I leased a Nissan Rogue as a second car for him to drive back and forth to dialysis. We choose Nissan because of a very good lease program available to us. This was our first experience with a Nissan vehicle but not a lease program. 14 months in the lease, my husband passed. I called Nissan numerous time to work out a deal to get released from the Nissan and lease program. The penalty to get out of the lease is full payment of the lease minus one payment. Much to my surprise there is no death penalty in the lease agreement and basically I am stuck with the car and lease. I explained my hardship on not needing 2 vehicles with no longer having my husbands income, no longer having a need for a second car, no longer needing to make vehicle insurance payments or license payments. Needless to say, how disappointed I am with Nissan to not honor a death of a spouse or hardship. I have been very vocal on my disappointment of Nissans treatment and their lack of sympathy of my husbands passing. This was my first and last time I will ever purchase a Nissan vehicle.

My Nissan Versa was recalled for faulty airbags. I have been trying to get the airbags replaced since the first notification. I was told repeatedly that the parts were not available. I called corporate after a year of that and was told the parts were available, they just had to order them. Service dept said no they were told the parts were restricted. After 5 years of this I made an appointment with their recall hotline. When I brought the car in for service I was told the airbag was not there and I should not have made the appointment thru the hotline but thru the service dept. I was also told that the passenger airbag was replaced already. IT WAS NOT. The help in the service dept are pleasant, but the overall service sucks!

I live in VA and was driving to Alabama on March 2, 2016. First distance drive with car (2016 Nissan 370Z with 5,000 miles) and the clutch went out in Atlanta on I-85. I was able to drive it to a safe spot but it scared the crap out of me. I-85 in traffic not a good place for the clutch to stick and only able to go in 2nd gear. I had to stay at a hotel in Atlanta. Got up early to take car to dealer and the car would not engage in any gear. Had to have it towed to dealer. The Nissan Dealer in Atlanta did provide a rental car so I was able to continue my journey to Alabama. Was informed that my car would be repaired on my return, Sunday March 4th. Received a call and was told the clutch part was not available in all of North America and would be expedited from Japan. I continued my trip back home to VA in the rental car. I have spoken to the local car dealer in Staunton VA where I purchase the car and they stated a new replacement car could not happen. As I no longer feel safe driving the manual transmission I asked if I could replace the car with a new or fairly new automatic 370Z. I purchased the car in November 2015 with only 25 miles. In reading and researching I have found that other 370Z owners are having the same problem with the clutch. This is a serious safety concern. One in which I could have gotten into an accident. It seems car manufacturers wait until serious accidents occur or death before recalls are issued. I hope and pray the car is completely repaired but hesitate to drive it once it arrives from Atlanta back to VA. Nissan is scheduled to have it delivered from Atlanta to the dealer in Staunton VA some time before the end of March 2016. Ive never purchased a brand new car in which the clutch gave out with less than 5,000 miles. I feel like Im stuck with a car that I no longer want to drive much less pay for. It has crossed my mind to allow a serious hit to my credit score and voluntary repossess the car so that I have peace of mind and feel safe.