Mon, 10-14-19 hybrid system failure. Roadside assistance arranged for vehicle hauled to nearest dealership...one where we purchased it 11 mo prior in Montgomery AL, the dealership is 45 min drive from our house...Hard to reach ppl via ph for info re our car--during one call, informed us only 2 certified hybrid techs, both unfortunately had fam emergencies this week, had to leave early-- one day told us the electric water pump being replaced, another day told didnt need one. On Fri 10-11-19 the service advisor called to say it was ready, that the code for water pump was old, they cleared as per techline instructions then a driver (never found out who drove it the 53 mi since i was told the name would be on receipt but it wasnt...it was not a service tech or advisor, just a driver) Did not feel comfortable picking it up since nothing was fixed & expressed such to the advisor but was assured it was ok. Gut saying this not sound right, called Hyundai customer service and explained situation. Was told the info being sent to a case mgr who would be in touch in a couple of business days. Well, on Mon 10-14-19 the hybrid system failed. This time on a busy highway in morning traffic, thankfully able to make it off road and into business parking lot despite losing power. This time because of the location where it broke down, roadside assistance (who finally answered call after 33 min on hold) ordered it sent it to another dealership, this one in Bham AL. Because the case mgr had not made contact yet, called customer service again and rep confirmed that was right, our car had to go to Bham because according to present location thats nearest dealership, if not we would be responsible for paying. While waiting over an hour for the tow vehicle, called ahead to the dealerships service dept hoping to arrange for a loaner vehicle since this location is pretty far from my home. Customer service said couldnt do it for me, had to wait for case mgr- who was scheduled to call me the next day between 1 and 3pm...how does that help me now? (I did not get loaner while mine was in shop 5 days the week before.) Man at dealership said that they couldnt guarantee would have a car available. Floored to hear that, so next called dealership in Montgomery and explained what going on. After all, I was just there on Friday. They arranged to send someone to drive me down there for a loaner. I am grateful they agreed to give me a car and young woman who came for us was sweet, but I was shocked when she got a call from the service dept telling her to hand her cell phone to the tow driver...he confirmed my suspicion that they told him to take car down there, not Bham as roadside had ordered. I made it clear that I was not able to pay for it to go anywhere else, that 2 different persons from Hyundai said it had to go to Bham. He agreed to do as originally instructed. 2 1/2 hrs after placed call to roadside, car headed to dealership in Bham, we on way to Montgomery for loaner. (Driver was accommodating and stopped at Wendys as we requested to grab lunch.) Sonata hybrid system failed at 9:25 a.m., we finally made it back home at 2pm. Case mgr called Mon at 4:30p.m. She expressed that she was glad vehicle went to current location instead of former. Said she has better working relationship with this one. At this point were hopeful that it was all for the best...boy was that wrong! Tuesday 10-15-19 just past noon the advisor called to say scanned for codes, got same one as previous service dept but here they consulted techline and concluded the low voltage was due to a light being left on in the car, so after driving 18 mi with no issues they felt could be picked up by us. Absolutely floored at that explanation--so different from what we got from other dealership-- expressed felt even more uncomfortable driving off again without any repair done, esp after what happened the last time. It has already experienced the hybrid system failure 3x while were driving down the road at this point. Same code, totally different answers. Was told would check on it again first thing next morning and see how it does. At lunchtime Wed 10-16-19 advisor calls back to say car seems fine but he needs more info, cant find service record from Montgomery in the system. Sounds strange but we are nervous about this dangerous problem and want to get to the root cause. Not want get caught stranded on road again, so we volunteer to send copy of our invoice via email. Advisor calls back just a short time later to say he consulted with advisor in Montgomery AND the case mgr who agree electric water pump needs to be replaced. (Wow, were amazed he was able to get them both on phone in that short amount of time. But then again he works there... As a customer, calling and getting straight thru to someone is very rare. Usually have to leave message and sometimes takes days to get call back.) He says will order new pump, it wont come in until mid afternoon following day and we will need to be worked in to the schedule. So dont expect it to be ready until Mon. at earliest. Wanting to be certain this is the root of the problem, asked if that was what techline had now told him to do in order to fix it or did he just go by what other advisor said? (The first advisor had told us that if car had ended up back there again, they wouldve put one on...so, they were ok letting us drive a car that they mustve known had a good chance of shutting off on us going down the road again, then they would fix it?? So, what was that explanation about it being an old code??) Well, he replied he did not personally talk to techline. Makes us wonder why he would go off the advice from a dealership he had expressed little respect for previously? And why the case mgr would, either, especially seeing that she expressed same feelings toward them?? But he said thats the plan and to make us feel more comfortable that 3 ppl would test drive it before give back to us: him (advisor),a technician and the service mgr, even said one of them could drive it home so could spend more time with the vehicle. Hmm.. Well, later that afternoon the case manager called confirming this dealership will replace elect water pump and said Montgomery service mgr apologized for not doing so. She confirmed the part was being ordered today. She said should not expect car completed until possibly midweek...which we were fine with that time frame, even though longer than advisor had said would take, if it was going to be what needed to fix the problem. Now is where things took a strange turn. Not expecting part in at Bham dealership until Thursday afternoon 10-17-19, ironically got call from Montgomery service dept stating the car is ready. Wait, what???? Totally confused, asked if our vehicle was back in Montgomery?? No, it was not. Next, asked why is someone in Montogomery calling to tell us instead of the staff in Bham?? Well, thats still up in air... as to who contacted whom first or why they needed to in first place...your guess is as good as any. Each accused other and at this point our confidence level in either is gone. It was a very unprofessional event to be caught in the middle of. I called two times trying to reach service manager for Bham, first time got his vm, left message but no reply. After waiting a while, 2nd time called someone else answered the phone when asked operator for him. That individual put the advisor on line. It is very odd that Bham service advisor said Montgomery shouldnt have called me yet because its NOT ready. This despite the fact that Montgomery sent a screenshot, via text message, of an email Bham service mgr sent telling Montgomery the vehicle is ready. Wow, just wow...so I address this with the advisor, who explains that even though the service manager signed off on it, he-the advisor- is not done yet. This is totally confusing, so immediately called case manager, but she not answer, left her a message. Next day, Friday 10- 18-19 after advisor calls stating now car looks to be sound, we express that events of the previous day made us uncomfortable and not ready to get it, want to wait until discuss with case mgr. He says take your time. Wanting to verify what exactly was done , by whom and when, we try to contact case mgr again , but again have to leave message. Trying to call a different # for assistance was no help, was told being transferred and after 8 min on hold was disconnected. Over the weekend we received several emails inviting us to rate our experiences with the dealerships and case manager. So we did give ratings of dealerships, but replied to email about case manager that would rate her when shes finished with our case. (Hoped that would get a call returned sooner...so much for that) Did not hear back from her until Wed a.m. 10-23-19. So disappointed that the info she shared contradicted that from previous conversations. We made request for car to be returned to us, not feel safe driving if cant keep stories straight as to how fixed. Here is what we take issue with. 1) Says the ser mgr in bham called one in Montgomery to find out what was wrong with car, this is off because when he finally called today, Wed 10-23-19, stated that he was not familiar with the vehicle, needed to be clued in. 2) Now being told the pump was ordered on Mon evening 10-14-19, (recall, thats the day before the advisor said we could pick it up because left light on and its fine now). 3) She says service mgr told her car was ready Saturday (remember the fiasco on Thursday the 17th, the email he sent replying the car is ready? Same day tried calling her but no response). So, who are we supposed to believe at this point??? She asks what we want from Hyundai? First time asked that was on first call way back on 14th, told her want car fixed correctly. Not convinced that happened. Techline was referenced several times but weve been told we cant be given any contact info for them so we can verify our car care was handled in most appropriate manner...we want any info techline got from either dealership and what info they related to them. Customer service says we can and should get a second opinion of not happy, but we have to pay for it. Our request is that they return our vehicle back to us, so we can do just that. We asked for it to be towed back, but they refused. We are not confident in the service provided at this point, would hate if mishandled and it ends up shutting down again on the road. Advisor says he confident enough to drive it back to us, but not enough employees avail for one to drive him back to dealership. Ser mgr says needs to think outside the box with our request...it would make other customers jealous if did for us and cant for them.... That was the last weve heard from anyone about it...That was on Wed 10-23-19 when told going to discuss with general mgr of dealership and get back with us... Reached out to general mgr of Montgomery dealership who replied to our online reviews, but he has not return our call either.

My break light went out recently, so I went to go get the problem fixed. Come to realize that the auto shop told me that my left tail light wasnt attached to the vehicle, like it have been pulled from the car. All four screws were damaged. So I asked him if he could check the driver side, and it was the same issue. Now I am driving with my back tail lights hanging out of my car. I took it to the dealership and called Hyundai and they are saying they can not help me with this issue because no one has ever reported it, but on NHTSA you can see all the complaints of Hyundai owners having this same problem. HELP PLEASE!

2011 I bought one of the first Equus. I loved & enjoy driving that car. On Oct 3 I went to Lehman Hyundai Subaru, Inc. to lease a Sonata and have to inform you all that in all my long business life (I own a limo company in NYC) I never been treat so badly. Im still waiting for a check $1950. Im still waiting for a regular plates. Im still waiting for a receipt on who they deliver my car. I lost so much time chasing people at that dealership that I will place a formal complaint to every agency in USA that I will find.

I had to laugh when I read Hyundais stated goal which they claim is to create satisfied customers, because this has not been our experience at all. In fact, my wife and I have made a promise to each other to never buy another vehicle from this dealership or another Hyundai period. I have to tell you, we usually buy new vehicles every 2-3 years because we dont want to deal with any service issues as we are busy people. Changing oil and general maintenance is about as much as we care to deal with. We normally purchase our vehicles from Toyota. In 30 years we had never had trouble them! In fact, we never had to do more than oil changes and basic care. They never broke down, all their parts worked at all times and we never got a lemon. We were so satisfied that although we wanted to try a Honda last time we were apprehensive. However, we LOVED our CRV! I miss it, and regret trading it in because unlike the Hyundai, it worked! Our CRV required mechanical assistance once in the first five years! Very shortly after the warranty expired the transmission went out! I was horrified, because I knew my warranty was up but Honda didnt think it was fair as our warranty had just ran out. Not only did they fix it free of charge, it was too new so they could not find a rebuilt transmission and put in a brand new transmission! That is the level of service we are use to, and we have found Hyundai to be the exact opposite!Our experience has been disappointing at best. We have been lied to, deceived, laughed at and disrespected. We got the runaround from the very beginning when we agreed to allow the salesman run our credit for a particular vehicle. We made it very clear that this was the vehicle we were interested in. In fact, we refused to let him run it until we picked out the vehicle we wanted to buy...then in the middle of the deal our salesman got up and left and another one came out to finish the deal. This shady salesman made the first kid look like an angel. This guy switched us into a vehicle that had more wear and mileage without our consent. My husband was exhausted after they wore us down for hours and decided to just get the car, but then we noticed that things were not working on the way home...both sales people said that I could plug my iPhone into the USB to charge it. We travel a lot and this was the main feature that had us interested in this model and it was the deciding factor on buying from Hyundai. The second salesman told us that he knew the owner personally and that the owner prided himself on providing excellent customer service and that he had his number and if he was unable to help us with any issues we could call the owner himself and he would take care of it. I later asked for the owners phone number and was laughed at and refused the number.However, that USB port was the initial reason why we chose the Hyundai instead of some of the other vehicles we had looked at around town. When we purchased the vehicle I asked about a second key and the salesman assured me he just needed to look for it and that it was there...because he had it earlier that day. When I reminded him we needed that other key fob, he looked for it and claimed it was missing and assured me that they could simply make us a new one real quick. I was concerned. He never found it. Now I am even more concerned because it is totally possible that these unethical people that I dealt with may have said key fob! After the deal was done, the story changed so we would have to make an appointment to get that key fob made. We reminded the salesperson again before leaving and he said he would call with an appointment time.On the way home we found something else wrong in the vehicle. We were never allowed to even test drive or choose ourselves! That USB port did not work at all! I was told that I could charge my iPhone with this USB port. I asked several times if they were sure it would work with my iPhone 5C and was assured that it would. I was upset because we made it clear that we wanted to buy a new car and I was assured that this vehicle was never used for anything but test drives. I dont know of many dealerships that allow animals on test drives. Yet, the air conditioner was blowing out pet fur! Upon further inspection I found dog or cat fur all over... I am allergic to cats and most dogs unless they have hair instead of fur and this was fur.Also, on the way home we stopped at the store and planned to stop a few more places as well but we could not get the back hatch to lock...which was a security and safety concern. I called and most of my concerns were dismissed and made light of. The second salesperson (they switched in the middle of the deal) did not believe there was dog hair so he wanted us to bring the car back to show him, so we did, driving all the way back to Bend. I think he knew it was there all along but figured we would just not want to hassle with it. I was insulted as he made it sound as if I was a liar which took a lot of nerve after just making one deceitful claim after another to us. He made me think that we could exchange the car for another new car and this was the only reason we agreed to that drive. He acknowledged the presence of dog hair and did not know how that got there. We do not own any pets. He basically did nothing to assist us at that time and thus the trip was a waste of our time. He promised to make an appointment to have the fur removed and all scents removed and to have car mats installed.The salesman called to say he made an appointment to have the car treated to eliminate scents and hair, have the USB port fixed and the back latch fixed. After calling to insure the parts were in we arrived at the appointment and were asked, Oh did you make this appointment online? All of the parts were not there but they said they could replace the key fob and that they kept the mats in stock and they did not need to be ordered as the salesperson stated! However, the machine used to get out the hair and scent was never arranged.I was there all day long. They wanted me to make yet another appointment to finish the work. Then they wanted me to leave my vehicle for a few days so they could order the part again and get it fixed. Its a good thing I did not agree to that because it was at least two weeks before they called back! My husband did not trust them by that point anyways and flat out refused to let me leave the vehicle there. They claimed that the treatment for the hair would take most the day so I suggested that they just fix the latch and the key fob and make it right in some way as I had picked most of the hair out of the vehicle myself by the time of the appointment (resulting in an asthma attack). I could not drive it the way it was and had to do something. That day they literally had not done anything all day long. The key fob was not fixed, they said they ordered a defective one and they needed to reorder that... The only thing that was in and all they did all day long was to put in car mats that would have taken less than five minutes yet they made me wait several hours...only to tell me that I would have to make an appointment and return to Bend...yet again. Before they even started I asked them if they had the parts and was told yes. This has been a huge waste of my time for a car I never wanted. I wanted the one we test drove that they sold out from under us. This is hardly a way to make a customer satisfied!So, we came back today and guess what? Even though we checked twice this time to make sure parts were in, they were not! We were lied to time and time again. I have the messages from both incidents and both messages say all of these parts are in...yet they were not. Yep, we got there today after calling and speaking with Mr. Nasty Tude, I mean Mr. ** and was assured once again that the parts were in. When we arrived ** was there and we told them we had a bad experience last time and wanted to make sure all the parts were really there before they started as we did not have time to waste. He was rude which just added to our frustration. My husband told him that I had already spoken to someone in Corporate and to just leave the hatch alone and fix the USB. He gave me a smart ** acknowledgement and held out his hand for the keys. It was a good half hour before they took the car back even though they were not busy and there was no vehicle in the bay they pulled it into. ** was nasty saying we must have made this appointment online...that seems to be the standard answer for everything in your non-service department. We did not make this appointment online.WE did not want to make another wasted trip to Bend so even though after two weeks they finally called to tell us that the part was in we called back before leaving for the appointment this morning to insure that the parts were indeed there. We asked ** when we arrived and he said all of the parts were there, they were not but he did not care and said we would have to make another appointment to come back. When we told him that we called ahead of time to insure the parts were in and checked with him when we got there he got even ruder and said that he wanted us to leave and never come back into the service department/dealership. Not a problem! But please know that I will be reviewing this dealership and that this time I will contact corporate in writing for legal purposes.Please note that I have not forgotten my promises to add reviews. I have a draft ready to go and my husband is currently working on the complaint for the BBB. We have given your dealerships more opportunities that it deserves. We would love to prevent this, we want you to make this right, go back to the beginning and give us the vehicle we ran our credit to purchase. The same one or a 2015 model that is brand new without scratches, dirt, dog or cat hair, etc. We should not have to deal with defective parts, as we purchased a new vehicle, not a used one! Written promises were made and part of our purchase agreement. The dealership failed to meet these and therefore it cancels this contract and we want our Honda back within 7 business days or we will take legal action. We have given the dealership many opportunities to make this right with no resolution and have been treated with grave disrespect. This is the worst car dealer I have ever dealt with and I will be filing a claim with the BBB.

I purchased a 2013 Hyundai Accent GL 5 doors in December 2012. From day one, I noticed that my fuel usage was atrocious. Then it exceeded 16 ltr per 100 Km. I went to the dealer Sherwood Park Hyundai near the end of January to advise them and they gave me 3 gas vouchers. Each month I went back to the dealer and showed them my gas usage, it had actually gotten better at 14.6 ltr per 100 Km. Hyundai told the dealer to do a fuel test and it came back to 6.1 average. I said Impossible as I has all my gas receipts up to now and I still am getting in the mid 14 ltrs per 100 Km. My last fill-up was for $37.00 and that allowed me to travel 347.7 Km. Will Hyundai do anything to find out what the problem is...? NO, instead they recommend I make an appointment for a full diagnostic at my expense and see whats wrong. I DO NOT recommend Hyundai products to anyone.

2008 Hyundai Elantra - On May 8, 2013, I was driving 38-40 mph on damp road. I swerved to miss an animal and spun 270 degrees. I hit a tree on passenger side door, broke passenger window, moved forward, hit passenger quarter panel and then it went forward and hit front bumper directly center. Neither front nor side airbags deployed, brakes froze (ABS didnt work) and ESC didnt work (received ESC recall notice after accident). It totaled the car. Passenger received lacerations due to glass breakage. Driver and passenger received bumps, bruises, sore neck and body parts. This is a huge safety concern. What can be done about false safety advertising?

This car was sold to me as a higher end model, so my expectations coincided with that. About a month into ownership, the car started emitting this terrible smell every time I accelerated onto the interstate. As winter progressed, the smell stopped. When the heat returned, it came back. It seems to stop after a while then return after oil changes. Ive had the vehicle a little over 2 years now, and the compressor already died. I dont even run the A/C over the 3rd bar even on the hottest days! Gas mileage already seems to be waning. I was doing 40mpg (primarily interstate driving) on regular unleaded with 10% ethanol. Now its doing 35 or so. I really like the push button start and car door lock/unlock.However, Ive been having trouble getting the car to lock over the past couple of months. Ill press the button as usual and nothing happens. Its sporadic, cant find a pattern by temperature, weather, or amount driven. On a different note, the volume doesnt automatically adjust to engine speed, so Im constantly adjusting the volume. I would much rather pay attention to driving! On a positive note, the car is comfortable and rides well. The heat and A/C work quickly (when they function). Two settings on the heated seats is really nice.

I bought a new 2013 Accent. It has 7k. Manufacturer defect caused internal passenger cabin damage; rust was discovered on internal car frame. The dealer didnt replace carpet and now mold was discovered. I had no car for over 20+ days. The structural and electrical integrity of the car has been compromised.

On October 15 2017 my husband and I were taking my granddaughter home after an overnight visit. We were driving my 2013 Hyundai Sonata with Turbo engine. We were going southbound on highway 52 from Mount Airy to Winston-Salem. We have made this trip many times since my grandchildren have been born. We had been driving about a half an hour, my husband in the front seat, driving and my granddaughter and I in the back seat. My husband said the car is making a noise and doesnt seem to be running right. I am going to pull off at the next exit and check it out. I glanced over the seat at the dash to check for any warnings on the dash but didnt see any.What I did see was smoke coming out from under the dash. I yelled, I think the car I on fire! So as quickly as he could my husband pulled the car off the road and told me to unbuckle my granddaughters car seat and to get out. I got out and walked away from my car. I could see flames coming out from under my car and the back bumper was melting. My husband got out and got my granddaughter out. Some people had already called 911 but it was too late for my car. Flames were shooting up in the sky. The worst of the flames were around the gas tank where my granddaughters booster seat was located in the backseat. This car was well maintained and in great condition. I hope that someone finds out what caused this. It did have a recall for metal in the motor but I had already taken it in and they checked it out.

I really think this should be a recall. I already had to take it to Hyundai once when I first got the care, and now the airbag came on for no reason. This is a safety issue. I am driving the car with the airbag light on because I cannot afford to have it fixed again.

I own two Sonatas, an 03 and an 08. Originally, the airbag light came on for the 03 around 140,000 miles and it was the passenger seat sensor. I eventually just got another seat from a salvage yard. Now, my 08 light is on and it too is the passenger seat causing the problem. This seems to be an ongoing issue with Hyundai (not just the Sonata). As the end user, we should have the ability to turn these things off. Unfortunately, in Virginia, we have annual inspections and if the light is on, it fails and you cant drive the vehicle. Im only complaining and realize my car is out of warranty.

This is regarding the E.C.M. in I10 Sportz Kappa 1.2 model 2010 which has just crossed 10800 kms. As you can see it’s been used sparingly. Suddenly it was not starting. I called the Hyundai 24 hrs helpline service. They were not been able to assess the fault. Then I had to tow the vehicle to Hyundai service center paying RS1500 FOR NO FAULT OF MINE. Then I was informed after a day that it has e.c.m. problem and has to be replaced. My regret is that such a high end model has problem in the spare so soon as it has not even been driven 11000 kms and costing me RS35000. Do I have to pay for the faulty spare used by the company. I10 sucks as I have checked other reviews and to my shock, I came to know that they are other people suffering because of this problem. The worst part is that it was serviced just 7 days before the break down and they had charged more than 6500. It’s really sad to know that Hyundai is not able to maintain the quality. And we are the suffers. It’s like an elephant (car) whose maintenance cost of faulty parts (no fault of the customer) is more expensive than the elephant itself (car).

I leased a 2017 Hyundai Elantra and was very unhappy with the auto. I contacted the dealer who said they would sell me a 2017 Hyundai Tucson and purchase the Elantra from me, I paid them $4350.00 which took care of early lease return fees, taxes and everything else. This was a purchase and sale. I have all the papers to prove this and tried to explain to them, Hyundai leasing, that I do not owe them anything and, if any monies have to be paid it would be by the Dealer, not me. Now they have reported me delinquent to the credit bureaus and as a result my credit scores have been reduced and as a result this has cost me higher interest fees, etc. I have disputed this with Equifax, Transunion and Experian but not successful. What can I do to rectify this???

I had good credit and went to buy a Hyundai Elantra because I was in need of a good car, but when I applied for the credit, the guy helping me took advantage of my need. First he came to me with a 10% interest. When I agreed, he went back to his boss. Few minutes later, he came back telling me that my interest was little higher to 12%. I really needed the car so I agreed, but he went back. To make it short, I ended up paying 16% because I told him I would not pay more. I think they ripped me off because of my need and lack of experience dealing with this kind of people who take advantage of you. So if you need a car, dont go with Hyundai or at least dont use their credit and go with somebody with experience.

Elantra 2012. Made regular maintenance at the Agent every 5000 km. (12 times, now 55000). Went for a vacation & when I was back, suddenly no AC. Went to the agent and I was told that the AC has to be replaced all compressor, expansion valve, ... etc. I am 8 months after the warranty. The question is: if the regular maintenance doesnt protect your car from a sudden big problem (temperature here is around 49°C), why I have to do it? Either the car is junk and this is the normal lifespan, OR I was deceived by the agent just to pass the warranty and fix it CASH.

After buying a 2017 Hyundai Sonata Sport in October of 2016, we noticed, at the first washing of the car that the clear coat was marred in several areas. We immediately reported it to the dealer. We took it in, he agreed that it was a defect, and sent us to several different body shops to see if anything could be done. We had it detailed (at our expense) and buffed but the marred finish was still visible. The dealer then advised us to call the manufacturing which we did. After months and months of runarounds from Hyundai Corporation, we are no closer to getting our car fixed. Their case managers dont return our calls when they say they are going to and every time we call them, we have to repeat our story countless times. Today we were informed there was NOTHING they could do. Sorry! We feel like their customer service is very poor and that stall you, hoping you will give up hope and go away. I will never buy a Hyundai again after this experience.

My husband is a full time Uber driver & his income is extremely important for us because with my part time job we can’t afford to pay the our bills. Everything was quite good since he drove Hyundai Ioniq hybrid 2017 which helped us a lot to spend less on fuel but one day suddenly the car stopped without any warning sign and the Hyundai Kitchener towed it and we were advised that it’s a recall for Hybrid system so we thought it will take a week or two but omg it has been 4 months we didn’t get our car back! Since this car was everything for us and my husband couldn’t do Uber with a rental car it has been 4 minutes we lost the income. He called thousand times for help & complain about the service to Hyundai Canada but they didn’t give a **, instead we were insulted that you should know the rules. We can’t do anything! We talked with a lawyer to sue the company for the income loss but the lawyer said these giant companies are protected by law we can’t help you. Seriously??We bought this brand new car so expensive to face this day? We are facing a lot of problems and the loss of income for four months for a middle class family is the worst thing.. I’m writing this only to inform you people be very careful before purchasing any car from Hyundai, they don’t value their customers and treat you like **.. now I’m not gonna stop this complain and will even call some tv channels to show the reality of this company because the money we bought this car that was our ten years saving and lost everything. The worst company with worst service and very bad management with bad quality cars.

I bought an Elantra GT with 24,500 miles on it on April 1st. Right away we realized the car had several issues, one of which being the fuel economy. We averaged 17-18 mpg in town and never more than 26-27 on the hwy. Then we noticed a hissing noise when shifting, and a ping/chatter to the engine while accelerating. Then we noticed a metallic ringing when the A/C is on. The CD player was also non-functional. There were some other smaller issues as well, but Hyundai has been working to resolve them. The CD player was fixed, as with some other small things. The engine and transmission noises, poor fuel economy, and metallic ringing, were not able to be diagnosed after several attempts. Now Hyundai is working with me to do a manufacturer Buyback/lemon claim. They are extremely polite, prompt with responses, understanding of my situation and more than willing to help me. Within hours of contacting them via email, I had an open case with its own case number and everything. Currently they are confirming that nothing can be done to fix the car, then we will move forward with the buyback. They have stayed in constant contact, and always in a timely manner. Very pleased with Hyundai overall. If you have a legitimate case, Hyundai will provide legitimate help.

I bought a 2010 Hyundai Sonata new. The first piece of plastic to break was the sunglasses holder. Then the cover for the mirror on the drivers side, the center console clip broke, 4 door handles. The last one I bought 1 month ago, and it broke today. I paid $154 for this one. My husband and I are retired so we are not rough on this vehicle.

If you like comfortable seats dont buy this car. Cheated out on one of the most important features, the seat. I have the rear camera, touch screen, Bluetooth, etc. but the seats? My 2009 was more comfortable. I will not buy another. Service let me know just now as I am there that Im not the first to complain about seats. I dont believe they will outlast my payments. I had a great experience at the dealer.

Brought in my 2015 Hyundai Elantra for service, mechanic stated it needed an oil pump and an engine and it would take a month to fix. When I asked about a rental I was told that they had no cars. Tie my car up for a month and dont offer alternate transportation. Totally unacceptable. I will never purchase another hyundai ever again.

I lease cars every three years, so Ive had many cars throughout my lifetime. Ive never written a bad review about a car or car company until now. I just turned my 2014 Sonata in early (40,000 miles) and decided to pay off the lease/lose a lot of money because I was scared for my safety. My heating and cooling unit had to be replaced, the shifter had to be replaced because it was making my car stall, the wheel wells tore off because they were made out of cardboard, the clasps on the armrest broke because they were made of cheap plastic, and the back seat material pulled apart because they only sewed part of the seats. Then there was the recent recall for the engine and seat belts at the same time. The seat belts were installed incorrectly and the engine had an issue where it could stall spontaneously while driving. The quality control for this company is ridiculous. Then the last time I took my car in to be repaired I started getting messages and flyers, within a week, from Hyundai about the car I own (I didnt own the car) and how I should extend my warranty. This has led to random warranty companies calling about extending the warranty to now receiving multiple calls a day from credit card scammers. This never happened before I had my car repaired as Im very careful about who gets my number. Clearly my number was given out by Hyundai and now its in the wrong hands. I am beyond disgusted with this company.

My wifes 2006 Sonato airbag light went off. We took it in and the dealer stated the seatbelt connector was defected. Even though we had an extended warranty, my wife had to pay to have it fixed. Just about a year after, the airbag light went off again and now the dealership will not cover its parts. The dealership said the part is now out of warranty and we would have to re-buy the belt. The belt works fine, but the light will not go off.

I had problems with my vanity mirror on the passenger side, and the service manager of Doral Hyundai denied service, telling me it was the consequence of the normal use of the car. In reality, Hyundai advertises 60,000 miles and 5-year bumper to bumper. My 2008 Sonata was purchased in October 2007, and the odometer shows less than 23000 miles. I called the service attendants in headquarters, and they agreed with the service manager. This is a violation of the warranty, and Hyundai is lying in advertising the ten-year warranty, especially the 5-year bumper to bumper. If this response stands, every claim for service after one year can be considered product or the proper use of the car. If a compromise is not reached, I will never again consider Hyundai an option to buy a car.

I bought a Hyundai i20 in March 2010. Its total running is about 40,000 km, and I have been facing lots of problem with it. At 21,000 km, I was facing engine problems. Now at 40,000 km, it’s repeated again. The company is making excuses that this will not be covered under warranty. Please guide me where I should go to resolve this problem.

I bought a 2013 Hyundai Elantra For $8999 with 83,000 miles on it in January 2018. Today is March 20, 2018 and the car needs a new engine. They will not replace the engine. I took it to Morrie’s Hyundai to fix and they refused to fix it saying Hyundai corporate refuses to fix the engine because I am 2nd owner of the car that the 100,000 mile warranty does not apply. Who has allowed them to make and sell cars, take peoples money and not honor the warranty. It’s a crime that needs the law to look at this. I have a car loan on a dead car not even worth enough to trade for another. I want the engine fixed or my money back or at least replace the car.

Ive procured an IX35 approx. a month ago from the Hyundai branch in Umhlanga, Durban, before I took delivery, there was a number of issues with the vehicle. The salesman promised that all issues relating to damaged drivers seat, back tail light, no door clips, etc. will be attended to. We agreed in writing that they will be resolved within 3 days. This never materialized. My numerous attempts to the dealership was ignored. I am also awaiting the registration of the vehicle which is also currently not done. I am at my wits trying to explain myself to the Sales manager and the salesman. The recent recommendation from the Sales Manager in writing that I must return the vehicle. I am comfortable with this and I kept asking for the last week now, when the deposit of 90 thousand rands will be refunded and the vehicle returned. I now hear today from the Sales manager that he will attempt to resolve the issues. I am now extremely frustrated and require that this matter receives urgent attention.

2008 Hyundai Sonata - Driving to work 2 weeks ago, I noticed the rear end of the car felt strange, some movement in the rear end. As I was driving something happened in the rear of the car. I knew I was going to wreck - my car moved so quickly and spun to right, knocking me out. From my understanding of the wreck from a man who observed the wreck - I flipped multiple times, was on my side, landed upside down and slid upside down fast and for some distance and hit a tree (?), a stump came up inside the car - Jaws of Life had to remove me. I am recovering and a guardian angel had to be with me to have survived this horrible wreck - something happened in the rear of the car - there is a recall for a crossbar in the rear suspension that can erode due to snow, salt etc...?

I want to share my bad experience with Freehold Hyundai. I wanted to buy a Sonata. When I contacted them, their salesman Frank quoted a figure which was as per our budget, so we decided to visit them. Antony was the salesman who attended us. I must say he was a good salesman. But when it came to quoting the final figures, he again and again went to his manager Pete **. The figures which they quoted were much higher than what they had initially quoted and we were surprised to hear them. I dont know why they called us to waste our time when we had clearly told them our budget in the beginning. Finally, Pete ** called me inside his cabin (Antony asked my wife to stay out). Pete was such a rude sales manager. I really pity people who hired him. He cracked some jokes, which were personal, and I didnt like them at all. I dont know how he could speak in such a manner to his customers. Very rude, ill-mannered and a guy with attitude problem. He doesnt deserve to be a manager at all. His customer handling is so poor that I dont know how he is running this dealership. In my life, I have never met such an ill-mannered sales manager! There was another salesman in Petes cabin, who was laughing on all this. I felt so insulted. These people are so unprofessional. Pete didnt even offer me a seat to sit. He was sitting in front of me as if he was my boss. I think a roadside vendor has better sales/customer handling skills than Pete.When I showed my displeasure on all this, Pete tried to make the deal. How could he even think I will ever do business with him or recommend his dealership to anyone? This guy is so insensitive about his customers. I am giving this rating for poor customer handling, wrong price commitments and for the insult I faced there.

We have a 2010 Accent and bought Hyundai dealership parts (tire sensors) and had a Hyundai dealership install the parts and two were defective but I didnt find out until driving the car home. I had to pay the dealership to take out the two bad sensors and reinstall the old parts until they found (4) working. I incurred several hundred in cost for the defective parts and the maintenance charges to deal with the defective parts. Customer service made me jump through hoops with documentation (which I provided) and then more documentation (which I provided) then more documentation including title/license copies? I finally lost my patience after months and had to file a small claims case. Their CA offices are apparently closed so I cannot serve their legal dept? I wrote a letter to their legal dept November 22, 2021 and havent heard anything from anyone at Hyundai. In the mean time Im out $700 + dollars since July, 2021. What kind of treatment is this for their defective parts?

I purchased a 2013 Hyundai Elantra Limited with all the bells and whistles. The Elantra comes 17 inch tires when you order the Limited. The 17 inch tires are also very low profile tires (45). The day I purchased the car was a cold and rainy day last November. When I test drove the car the roads were wet. On dry pavement the road noise started at about 35 MPH and gets so loud you have to turn up the radio just to hear it. NOT what you would expect from a $25000 car. I have complained about it to Hyundai - they authorized me to have the tires replaced with better quality tires - which I did and the problem still existed. Hyundai admitted there is a problem or they would not have replaced the tires. Many road tests have been done with Hyundai employees and all admit there is excess noise. I am working with the BBB to get Hyundai to buy the car back. Last week Hyundai after admitting there was a problem now wants to deny the claim. The problem is an engineering issue that cant be fixed and this was told to me by Hyundai. Has anyone had luck with the BBB arbitration hearings? I am very disappointed in Hyundai. Hyundai admits there is a problem now wants to deny a claim. I am not going to go away.

Purchased a 2013 Hyundai Genesis Coupe in May 2013. It unfortunately came to my attention that despite what Hyundai labels as Americas Best Warranty, that this same warranty will not be honored for the repeat breakdown that also occurred in May 2014. The problem that is being referred to occurred for the first time this past May 2014. When the driver made a left turn on a side street, he heard a loud noise coming from under the car. Upon further inspection, the vehicle was not able to be driven and therefore a flat bed came and towed the vehicle to the closest Hyundai dealership, which was College Park. Once the car was able to be inspected it was determined that the rear differential case cover bolt broke off; (actually it completed sheared in half) which in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. After a few days of going between the dealership and the manufacturer it was determined that it would be covered under the warranty and they then arranged for a rental car and began to do the repairs. After a couple of weeks, the car was completed and it was driven without any further issues until the most recent incident, which occurred October 9. Once again, the driver was making a right hand turn coming out of his work-place parking lot. Again there was a loud noise and this time the car was left totally inoperable. Because of the mechanism of the defect the car had to again be placed on a flat bed and towed to the College Park Hyundai once again. Again there was communication between the dealership and the manufacturer, but this time it was determined that it was NOT going to be covered under the exact same warranty that covered it in May; definitely something that was hard to figure out; how a different opinion was made this time. If you compare the work order from both May and October, once again you will see that the rear differential case cover bolt broke off; (again, sheared in half). As you can imagine this then in turn caused damages to the passenger side axle, propeller shaft, shaft assy, and flange assy. The warranty is not going to be honored and base the defect on the operator error or something along the lines of the way the vehicle was being driven. I find it hard to determine how the exact same defect can be covered under the main warranty at one point and then 5 months later have the exact same problem occur and NOT be covered under warranty. In addition, if you look at the repair order from the May event, you will note along the side Limited Warranty; parts and labor warranted 12 months or 12,000 miles, whichever comes first. So this is yet another warranty that Hyundai is choosing not to honor. I find it very difficult that a company can come to two completely different conclusions on almost identical defects.When we called the consumer affairs division, unfortunately we were not met with the courteous of individuals. And I can’t even blame this on someone having a bad day as with every time that we have had to call the consumer affairs office to try and deal with this problem, we again were met with less than professionalism. After discussing this problem and going between many individuals, you have come to the conclusion that now you are willing to split the repairs 50/50; and we still have not been offered a rental car to use while all of this is figured out. With your latest decision is that after it does get fixed (under warranty or partly under warranty), what warranty (or will there be a warranty) is going to cover these repairs yet again. It is unfortunate that it has come to this. I am hoping that Hyundai would honor the warranty that claims to be the Americas Best Warranty and fix the vehicle. If Hyundai does not consider this under warranty, then what next?? How am I to know what Hyundai warranty they will honor and what warranty they won’t honor. It doesn’t seem fair or ethical that a business manufacturer can decide not to cover a warranty just by saying so. It is a shame that a letter such as this has to be written before Hyundai will consider a different conclusion and come to the realization that the bolt that was sheared in half yet again should and does consist of a defect covered by the warranty. Anyway, after all is said and done they refused to cover it under warranty and estimated repairs at over $6000 dollars. I will never buy a Hyundai ever again and have been telling everyone to run, dont walk as far away from a Hyundai purchase as possible. Whatever happen to the customer is always right. Thank God for Lemon Laws; we will let the courts figure it out.

I have had nothing but problems from Hyundai since I bought my SUV in December 2017. Blue Link is a joke. BTW there is no one at Corporate Headquarters over Blue Link. Customers are subjected to whatever decisions are made concerning problems by whichever Supervisor is working that day. NO ONE ever owns the problem. NEVER give this company access to any of your bank accounts. They will charge what they please. THE WHOLE HYUNDAI CORPORATION is a joke!!! They changed policy about making one time payments WITHOUT ANY notice to the customer. I changed from electronic bills to paper bills so I can mail my payment in to them rather than pay a fee from Western Union to make a one time payment. Since they are NOT trustworthy on having access to your checking account, I will not give them the ability to access my account!!! I detest this company!!!

I bought an Elantra car for Hyundai Des Moines dealer, actually I bought a lemon. I bought this car because its fuel efficiency as they advertise it is 28-38 mile, but in the first day I found that its mpg is 24 and it stated drop by time and after one week it become 17.5. That is unbelievable. It is like a big SUV. I contact the company and they requested to put it in service. This is not acceptable. A new car go to service in the first two weeks. The government must protect the customer from the liar car companies and we must be able to return the car if it is not as they said. Another serious issue was its tire - it has no traction on snow. I get stuck on snow 4 times. I need to change the tires and this is unacceptable too. Could anyone guide me how to return this car?

I have a 2011 Hyundai Sonata with less than 75,000 miles. I was driving and when you got up to 2500 rpms, the motor started clattering then the engine light came on then went off again. So I parked it and took it to the mechanic today, Monday 8/11/14. They checked it and I need a new motor. The oil was low 2 quarts apparently and it doesnt leak and the oil light didnt even come on. I THINK THERES A PROBLEM HERE AND HYUNDAI NEEDS TO DO A RECALL! Now its going to cost 3500 to get another motor that has 85,000 miles.

This is an amazing car. Being a plug in hybrid I get almost 700 miles on combination electric and gas. Its very comfortable and room for 5, plus great storage with the back seats folded down {I can even get my golf clubs and cart in the back}. The electronic features are very good. It gives a feeling of safety and convenience.Sound system is better than I would have thought for a smaller car. I would buy again.

I sent my payment on the 24th of Nov, and it was due in the 22nd, I receive a late charges of $55.04, called customer service to waive. They refused strongly, they are rude, unprofessional and nasty... Im leasing an 2016 Equus, will never lease from them again. I left Lexus for Hyundai, that was the stupidest mistake I ever made, will make sure all the people I know will not lease from those people.

I bought a brand-new Hyundai Tucson 2014 with 83 miles. After 4 months and a torrential rain all my books in the left-rear passenger side floorboard, were soaked. I went to the Decatur Alabama dealership and they cleaned the water out. Long story short the Hyundai dealership has (1) replaced seals around the door, (2) sealed the roof railings, (3) resealed the roof railings. (4) the Hyundai Motor Corporation called in LEAK PRO guaranteed 1 yr not to leak. 11 months later after torrential rains, the back floorboard left passenger side was full of water. I have sent a certified Alabama Lemon Law letter and called BBB Auto Line asking for replacement. I know one person with the same issue with the same results. Anyone else out there? May go to arbitration. I am waiting on Hyundai to call me.

I bought a used 2010 Hyundai Accent with 31,000 miles from a Columbus used car lot. I wanted to get the car certified so that I could reinstate the 100,000/10 year powertrain warranty. I called the Hyundai corporate headquarters in Arizona, and was told by a long-time, highly experienced customer service rep that all I had to do was take the car to any Hyundai dealership, pay a fee, and they would perform the 150-point inspection required to certify me car. I made it abundantly clear that the car was not bought from a Hyundai dealership. I called four different Hyundai dealerships in Columbus/Newark, Ohio and spoke with an unparalleled collection of rude and ignorant idiots, who all provided different interpretations of the Hyundai warranty, although all sold that brand for a living. Four hours later, I received a frantic call from a young man who identified himself as a Hyundai Case Manager. Apparently he had reviewed the voice tape of my conversation with the corporate customer service rep, and was calling to tell me that the rep did not understand the pre-certification procedure, and that Hyundai could not and would not certify my vehicle. Next I called the Hyundai dealership in Heath, OH about repairing a plastic bumper cover that had already cracked in the bitter cold we have been experiencing (in my garage). I was told very rudely that the Hyundai Bumper-to-Bumper warranty does not include bumpers!! I have had the car three weeks, and this is my experience with Hyundai. By the way, this is a car that was rated at 40 miles/gallon highway in 2010 which, after testing, was shown to get 32 mpg at best. NEVER DEAL WITH HYUNDAI.

Ive leased many cars over the years, but never have I had a more negative experience than I had with Hyundai Finance. There was, apparently an end-of-lease termination charge (unrelated to the condition of the vehicle, purely an administrative/profit charge) that was identified in the very small print at the end of my lease agreement. When I turned in the vehicle along with the inspection report that showed no damage and no charges, I inquired whether there was anything owed and was told no, youre good to go.I never received an invoice of any kind from Hyundai indicating that there was a balance due following the termination of my lease agreement (5/31/2018). I was unaware that there was a balance due until my bank notified me that there had been an adverse credit report on Experian. While Hyundai called my home and left several voicemails, they failed to indicate the reason or purpose of their calls and I assumed, since my lease was over and the car had been returned, that they were sales/promotional related calls, similar to the hundreds of other such calls I receive that go unanswered. Hyundai had the capability to take direct draws on my account during the lease period. I received an email communication from Hyundai on May 1, 2018 stating that my financial obligation was complete and that the payment schedule was being deleted at Hyundai’s request.Following return of the lease vehicle, Hyundai shut down access to my online account with them; consequently I could not log-in to see details about any balance due. Although I had previously updated my address of record on the Hyundai Finance website, Hyundai apparently contacted my prior employer and sent notifications to my prior employers address, rather than contact me at my home address. As I was no longer an employee there, my former employer did not act on these communications other than to inform Hyundai Finance that I was no longer an employee.After seeing the adverse entry on my credit report, I contacted Hyundai to inquire what was going on. That is when they suddenly informed me that there was a past due amount. I informed them that I had never received an invoice and was unable to look at my account online because they had closed it and requested that they fax the invoice to me. As soon as I received the invoice, it was paid in-full within 48 hours.The people who I spoke with at Hyundai were rude and unprofessional and completely devoid of any sense of customer service orientation. They didnt care at all that I had never received the invoice. Despite explaining in detail what had happened, they refused to do anything to correct the adverse credit rating report that was fully their own administrative failure! My advice to anyone purchasing or leasing a Hyundai vehicle -- work with your own bank and stay completely away from Hyundai Finance. You will regret ever having established a business relationship with them.

2007 Accent problems - Where to start. First off, Ive had nothing but issues with this car. Faulty lighting, faulty sensors even my passenger air bag doesnt work, and theyve fixed it twice now. My light still remains on. I started having car issues when my car started jerking really hard when it went into gear. I took it to the dealership and they said everything was okay. My car runs like a champ. I asked them personally. Did you check my transmission? They said yes, everything is fine. I called a week later because I still was feeling the kick in my transmission. They said they never checked my transmission last time I was in. I feel I was lied to. Also, apparently, there was a recall on my car for several faulty wiring issues. I was never informed about this. I just found out in 2012 when this recall happened in 2009. Also, I got into a car accident. It was not my fault. Ive had my car took in twice for an alignment, window fixed 3 times. Also, my axle was affected in this wreck. They did not tell me this until I took it to someone else and they told me that my axle was messed up due to my car being hit. Hyundai never fixed it. Ive had something lose moving around under my car ever since the accident and they are still saying there is nothing wrong with my car and refuse to fix it. I plan on getting this car fixed then trading it in. Ive paid way too much money for things that were under warranty and should have been fixed the first time. I will never again purchase a car from Hyundai.

My husband bought me the 2012 Hyundai Azera for my 50th birthday. Every year the battery dies. It is going on it 5th battery!! Last year I threw a fit over the same thing every year. They said it is because when I stop the car, forget to put it in park. This did not make any sense because of the fact it dies around the same time each year. They keep it for weeks without a loaner car!! I wrote Hyundai and told them my problem, they were complete no help. I had no problems with my last car. This car has been a complete nightmare. From the service department, all the way up to the Hyundai company. It is in the shop again for another battery!! I will never buy another Hyundai again. Just the worst customer service I have ever seen!!

I am writing to you today regarding my Hyundai Sonata Hybrid that I bought brand new in August 2016. It’s been less than 2 years and we already had to take our vehicle to the mechanic 4 times to the Hyundai maintenance service. After going to Hyundai mechanics numerous times they are still uncertain about the fault in my vehicle. My wife and I have been very disappointed with our first Hyundai Sonata. Numerous times we have gone back to the Hyundai maintenance shop to attempt to have our vehicle fixed, which then follows up with me getting a rental car for the day. The very following next day I have to pick up my car again as the mechanic tells me the issue is resolved but it’s not. I’ve listed the days below for details when my Sonata has malfunctioned.Heading from Santa Clara to San Francisco about 40 miles drive. Was looking for parking and when in the middle of the road my vehicle decided to stop without any warning. It wouldn’t start and we had to wait about 20-25 minutes for my car to start again. We followed up with Hyundai the next day and they said they didn’t find any issues with it. Therefore I wasn’t able to have any record of it in the Hyundai maintenance system.The second time it occurred when my wife and I were heading to Long Beach for our Babymoon. Our issue happened multiples times during our trip. Every time we stopped by at the gas station our vehicle malfunctioned. We had to wait 30 minutes before the car would start again. At that time I felt very unsafe as I had my pregnant wife with me and was hoping the car wouldn’t stop while I was driving. Due to the malfunction, our trip was not only delayed but dangerous for my wife.During this time they had found a fault in the vehicle and had to replace BMS. Invoice number ** on Feb 7th 2018. Our third accident happened after getting my vehicle back from the maintenance, I had to go to SF Airport to pick up my friend and the car stopped again! Replaced OPU, OL Pump Unit. Invoice number ** on Feb 14th 2018. The fourth accident happened when we had an emergency and had to take our dog to the vet for his surgery and after dropping him off my car stopped again! Replaced PRA. Invoice number ** on Feb 20th 2018. Mileage of my Vehicle still under 50,000The Hyundai service center has not been able to find the problem and resolve it even after having numerous types of test. After going to the Hyundai service center numerous times, I have the fear of my vehicle of being very unsafe and I don’t want to take any kind of risk with my family in it. I am afraid that my vehicle will stop at the stop light or worse during the drive. Looking forward to hearing back from you regarding Hyundai Malfunction Issue.

I bought a new 2016 Hyundai Veloster in June 2017. This bad smell would come and go. At that point youd smell the damp smell on your clothes and hair the test of the day. Well that week in June there had been lots of rain, car smell came back. Took the car to the dealership on July 24 for oil change. 25th took the car in for them to investigate the smell. Had a water leak at the roof of the car, where the seal didnt bond the glass roof to the frame. Water had gotten into the car and floor was soaked. Him ** ordered a new roof, carpet, Sun visors, and headliner. Called me to come pick up the car. The car still had the smell. I know firsthand I smelt like the car many off times. Had to go in public smelling like sour mildew from this car. I wasnt happy. Manufacturer refused to stand by its product by honoring what was wrong. Ruet treated me like it was my fault something was wrong with the car. The car needed everything material and electric replaced.She even contacted the dealership to see if the car was drivable with the mold and mildew. My health wasnt an issue to them. The Veloster roofs can leak and cause mold and mildew and that horrible smell. Clothes ruined by that smell. Cant get them rid of the smell as they sat in the car as my back up clothes from walking. I still have the paperwork from the car that smells and it was in the glove box.

The fuel pump on my 2009 Sonata, bought on 5/30/2009, went bad stranding me away from home. Even though car is less than three years old, at 70,000 miles, I was told is was out of warranty. Rental car cost me $120; tow cost me $72; fuel cost me $350; labor cost to install cost $200. Total cost is $772 for a car I am still paying $300 a month on. It needs better design so fuel pump lasts and make access to fuel pump better so whole gas tank doesnt have to be removed. I had an Elantra for eight years then traded up to Sonata. I will not buy another Hyundai after this experience. For a car and brand that touts reliability, this issue (I understand it has happened many times) is unacceptable.

I bought this car when it was 3 yrs old and had it for 2 yrs. I noticed the engine took a long time to start and just got worst. When I took it in for a service they found the head gasket had blown. This is on a 5 yr old car! Whats worse is the warranty had just run out by a couple of weeks. I rang up Hyundai but they wouldnt repair it under warranty or goodwill since it just run out. You dont expect a head gasket to blow on a car this age. This is more common on very old cars with high mileage. Considering this is a very unusual thing to happen and with its warranty just run out you would expect Hyundai to fix it for me or at least pay some of the cost. The cost to fix it is just under a £1000 and the car is only worth £5000 :(

2007 Brio door handles break easily.

Was on our way home from a Holiday trip Jan 1,2020 when my Hyundai Santa Fe sport with 9,328 miles on it lost power outside of Athens Ga. Was fortunate to be able to be near a convenient store to pull into. Called Hyundai roadside service and they quickly sent a tow truck that took vehicle to nearby Hyundia in Athens. Also called a Uber to take us 3 senior ladies and our dog to the hotel near to dealership in Athens. Naturally since it was New Year’s Day the dealership was not open until the next day. Everything in response to incident was wonderful. Could have stayed in a nicer hotel, but choose one close to dealership. Got home to Florida a couple days later. I sent in the incident report with all the original receipts for the trip interruption reimbursement. Never heard back....called back end of Feb...said it was being worked on....just called back April 23, lady said nothing had been done with case since I called in Feb.? And she would have them (?) call me back. So moral of this story do not depend on getting any money back from Hyundia Trip reimbursement!

I moved to Florida and called HYUNDAI title and registration dept so they could fax the paperwork and they agreed. So I went back to the FL DMV to check on and they said had never received any registration paperwork from Hyundai!!! So a week later I called Hyundai TITLE REGISTRATION - again they agreed. I called the Florida DMV. The DMV - nothing had been SENT!!! One more thing, FLORIDA IS ONE those states where they don’t accept OTHER STATES REGISTRATION.

In June we leased a 2017 Tucson Limited. Our current 2015 Sonata Limited lease had 4 months left on the lease but we were fine with paying those months so we could head out on a 3-month road trip in the new Tucson. The dealer told me that when I turned in the 2015 Sonata it would be inspected by their Hyundai turn in person. I made arrangements with the Jim Clicks Hyundai lease turn in specialist who was the Used Car Manager to inspect my car a few days prior to the actual turn-in date. I wanted to make sure there were no issues with the car. I had the pre inspection and he told me it was the cleanest turn-in he had inspected. A few days later I did the actual turn-in and received a turn-in acceptance sheet stating no issues.Hyundai lease told me I would receive a statement in 60 days with the final lease payment charges. When the statement arrived I noticed $115 charged for wear and tear. I called Hyundai Finance and was told one of the tires had less than 4/32 tread remaining and that they needed to buy a tire before they could send the car to auction. This sounds like BS to me. The car had 35K on it at turn-in and the OEM tires should not have been worn out. I was also told that the dealer turn in specialist is not the real inspector and that the car was inspected by a third party company in Phoenix. The reason I had the pre inspection was so I could correct any issues before I had an unanticipated charge. I am paying the statement in full today but this issue has left a sour feeling with us regarding dealing with Hyundai in the future. Our first Hyundai which we still have is a 2006 Sonata and the 2017 Tucson will be our last Hyundai.

I purchased a 2015 Hyundai Elantra on November 26th, 2014. The car was brand new when I purchased it. On December 23rd I noticed that my break lights would not turn off after having parked and removed the key. I was unable to get the light to turn off, but I had a trip scheduled to visit family during the holidays. I was forced to leave the car at my house in its present state. When I reached my destination on December 24th I called Hyundai (Lithia Springs) to tell them about the issues and to ask them how they wanted to handle this issue. The service representative told me to bring the car in on January 3rd. When I returned to Georgia I brought the car to Hyundai. While driving the vehicle I could smell a strong odor reminiscent of spoiled milk. When I arrived at the dealership they examined the car and initially told me that the issue was with the break clutch not depressing properly. After the technician replaced this part he returned to tell me that he was unable to correct the issue and that he suspected it to be an electrical issue. He requested that I leave the car with him so that it could be worked on and placed me in a loaner vehicle.I received a call today (January 6th, 2015) and was told that the issue had been isolated and that the car was not sealed properly and water had caused the electrical issues I was having. Mr. ** told me that the car would need to have the windshield removed, carpet removed, dried, and resealed. I expressed my concern with this and let him know that I wanted the car replaced immediately, to which he did not reply. I called back to speak with the manager Mr. **. He told me that Hyundai manufacturing would most likely not replace my brand new vehicle and that all he could do was try to fix the issues. I am truly unhappy and want my money back or a brand new car. I havent even driven this car 1,000 miles and not only am I without a car, but I am still being forced to pay for a car that was garbage when I bought it. Hyundai needs to give me my money back or replace my vehicle!

Have had enormous trouble with the 2018 Tucson SEL Plus that I leased recently. The transmission cant seem to pick a gear, and the car constantly freezes/stalls when between gears, which is pretty much all the time. My concentration has to 100% focus or Im getting in a wreck. The car isnt really drivable. Took the car to a dealership - they told me thats just how the car drives. Took it up to Customer Service via the manufacturer; they declined to assist in any way without so much as having anyone look at the car. Basically, the response Ive gotten from the manufacturer is, Oh well, youre stuck with your lemon. No efforts made to assist; they cant even manage to get me into a dealership for service without a lag time. Leasing this car is one of the worst mistakes Ive ever made, and Ive driven other Tucsons before this. Hyundai does not have any interest whatsoever in standing behind their product, or customer satisfaction in any way; never, ever get a Hyundai, because if anything at all is wrong with it, youre basically on your own. The entire experience has been a nightmare, and continues to be.

Owner of a brand new 2017 Equus. This is their top of the line luxury car which they have decided to quit manufacturing. First and foremost their whole marketing campaign about picking your car up and providing a replacement of similar kind when needing serviced was an absolute fabrication. After the Iast few month dealership just said, Sorry we don’t do that now. So much for honesty and follow through to commitment.Next within the 1st year and a half I had to have the dashboard replaced as it fell apart. Then my mirror on the driver side just fell off. Then the radio would not work. Just come on and off - ended up charging me for a new one but didn’t fix the problem. Now the car is overheating and to fix the radio like they should have done to start they now want to charge me several hundred more. I could go on at length on more problems but no point. I am writing this for one reason to warn others about this unbelievably crappy car with a $70,000 price tag. If you gave me one I would give you $500 to tow it away which you would get used to doing in a short period of time anyway.

Hyundai Sonata 2006 has Faulty Airbag sensors in it. My car has 95000 miles on it, but however many people after driving 75000 miles have similar problem. Within 3 months I have issue twice with that. The service engineer told that this a problem with Seat belt sensor. So first time it was on the passenger side and after a month it was my driver side. Every time I was charged $350. Please be aware of this if you are using Hyundai, if so please be prepared for it.

I recently purchased a 2012 certified Equus. Love the car but a couple of issues. I also purchased the extended 10 year - 100,000 mile warranty. The front grill when hit by stones or something, the fake chrome starts to crack and bubble. I replace the top piece, Hyundai says its not covered. Now I have the same problem on another piece. Top of the line car - this should not be happening. Also there is a smell coming from the heating/ac system, sometimes worse than others. I have replaced all filters, ozoned the car over night, air fresheners. Nothing works and no answers from Hyundai.

I purchased a brand new 2012 Hyundai Genesis. The transmission blown at 43000 miles and they had no idea why. Now at 71, 000 the engine had blown and again they have no idea why. I am so dissatisfied. The kbb value of this car is horrible. They have fixed the transmission under warranty and will be fixing the engine, however who is to say that it wont happen again especially since they have no idea why the both blew in the first place. SO DISAPPOINTED IN THIS company.

I have a 2010 Hyundai genesis in the USA and my son had an accident resulting in a total los, and the airbags, none of then deployed resulting with physical injuries. Hyundai must recall these units. We are in the process to establish a legal action. In the USA, Hyundai airbags does not work. Be aware.

I own a 2013 Hyundai Sonata. On September 29, 2021, I had my oil changes. I was a thousand miles early but the oil light had come on. I asked the service station to check why my car was lagging when driving. Ive been going to the same place for years to get my car oiled. Not a Hyundai dealership. He told me that my engine is ruined due to the engine burning oil, the tip of the oil dipstick was burnt. I left to go home and my car died. I had it towed to the closest Hyundai Dealership which is the dealership in Palatine, IL.The next day I went to the dealership and dealt with Kyle ** (Im not completely sure that is his last name). Kyle is at the front desk of the service area. Kyle told me its probably going to take a month and a half & I should rent a car and Hyundai will pay $40 a day. I rented a car from September 30- November 1. On Monday, October 7, 2021 Kyle texted me and said they are looking for Update/recall 953 ECM, & said the recall was not done so my car does not qualify for the warranty. He took less than 30 seconds to tell me my car was trash & he’s just telling me what he’s been told & that I should contact Consumer Affairs!!! It wasn’t a big deal to him!! I take very good care of my car, I have all receipts for the service I have had done on my car from the places Ive had my car worked on. Needless to say I was so upset and not happy with that answer, my car has 68,000 miles on it.I have the phone number of the salesmen I bought the car from in 2014, at McGrath City Hyundai in Chicago, IL. His name is Frank, I called him and he agreed to help me since I received really poor customer service at the Palatine dealership. Kyle was less than professional or helpful. On one of the visits I made to the Palatine dealership he was so disrespectful, as he was walking away and his back was to me he said get your car out of here or Ill charge you for storage. I did let him know I was now going to be working with Frank who was going to work on my behalf through the Gurnee Dealership.Kyle was not going to let me get things out of my car until I paid $165 in diagnostic fees. I was told I didnt owe any money. Kyle did call me back and told me I dont owe anything. I can get belongings out of my car. On October 13th Frank told me he was going to have my car towed the next day, October 15th Frank said I have to call Palatine and pay a $100 fee Palatine would not release the car to Frank at his Gurnee, IL. location. I went and signed a release and was told no charge.On October 19th Frank said they were busy at his dealership and couldnt get my car. On October 20th I texted Frank & He said hed call me in 20 minutes, I never received the call. On October 22nd I sent Frank a text telling him I didnt want to bother him but I need some answers. He replied in the text that he was on the phone with Hyundai, he would text me in 5 minutes. He was almost done, never texted me. On Monday, October 23rd I texted Frank to see what was happening. He replied in a text shortly and never called or texted. On Wednesday, October 27th I sent Frank a text asking him or telling him if he cant help me please just be honest, I am desperate for answers. He emailed me back saying they just emailed him 2 hours ago that they have a conference call at 9 the next day. He said hed have a definite answer by noon, he never called me back.Frank told me about updates being done. When they are received has to be done in a certain time frame. Even if Im not aware of the updates, I didnt get notices on all the updates. Frank then gave me a phone number to get reimbursed for the rental Customer Service Specialist 714-887-2553 I have left several messages and I am not getting a return call. He had e email him the receipts. Here it is November 8th, Im no better off than I was September 29th! Frank is now at The Gurnee dealership. I called the Gurnee dealership to find out Franks last name and the person on the phone said he was new and didnt know his last name. I do have cell phone numbers for both gentlemen. I started working with Frank on October 7th. I really thought Frank was going to help me with my car and I appreciated him saying he was going to help me but he really just wasted time and I do wish he wouldve been honest with me and told me he cant help me. I had sent Frank my drivers license, bill of sales & known updates done at a Highland Park, IL. dealership. I have copies of text messages.Consumer Affairs did call me once, I missed the call they said they would call back and they have not. I am amazed how uncaring and unprofessional this company is. I have left several messages with no response. I am so tired of Hyundai taking advantage of me. I will NEVER buy or recommend to anyone buy a Hyundai. I have never experience a situation as bad as this in my life. Hyundai is not a stand up corporation in my eyes. They are failures. TOTALLY TAKING ADVANTAGE!

I was in a car accident yesterday. I hit a deer head on going 70 mph. My airbag never deployed and the deer took out my entire front and shoved the engine or engine block back. The car (2010 Hyundai Elantra) is being totaled and no one can tell me why the air bag did not deploy. I spent the morning in the ER and have a concussion, bruises and pain from the impact of hitting the steering wheel. I called Hyundai and they want me to fill out an information packet for them. The car has only been serviced by a Hyundai dealer. First responders to tow truck drivers cannot believe the airbag did not work.

2012 Accent - My air con quit. Had 2 different mechanics look at it. Both recharged the AC and it still did not work. 2nd mechanic told me the problem is a control module in the computer and if the car is less than 5 years old and mileage under 100 k the problem is fixed under warranty. Called Hyundai. They checked my VIN. It was originally put on the road April 25, 2012... Is the computer programmed to fail just after warranty? It probably was not working then, however not a time of year I would use. Have been told 800 - 1000 to fix???

I took my 2011 Hyundai Sonata into the Hyundai dealer service center with a problem on my auxiliary plug. I used a 3.5 mm auxiliary cable to connect my iPod to the car. After a couple of months, the cable had bad connection. Due to that problem, I bought a new auxiliary cable but the cable wasnt the problem. The problem was the 3.5 mm jack that is on the car. I brought my car to the dealer but they said they couldnt do anything since I didnt use OEM Hyundai auxiliary cable even though they knew the problem. So I bought the OEM cable, but after few months it didnt work well. So I brought my car to the dealer and one of the staff brought three other staffs to check if the jack or the cable was defected; they all said there was no problem. Also, it is very obvious that their staff would say there is no problem. I am highly unsatisfied from this experience. I cannot enjoy my music in my brand new Hyundai Sonata. I should have my audio jack replaced with a new part and refund on the cable.

Ive been leasing this car for about 2 months and the brand new car shut off on me randomly twice! First time it shut off I had to pick my toddler up from daycare that is 40 min away and they told me they will come in about an hour and half to tow my car. And they will not give me a loaner or anything to replace the vehicle while being looked at while my toddlers school closed and they are waiting for me to grab him. I kept trying to start the car in a panic and 2 hours later before the tow truck got to me the car started and I rushed to get him. The next day took the car to get looked at Paramus Hyundai service center and spent the whole day there with my baby for them to tell me my car is fine and told me I gotta go that they are closing. Meanwhile I tell them I do not feel safe driving with my baby in a car that shuts off with no warnings in middle of the road and I want a loaner and this car looked at more to find the problem. They said no and thats not their problem. Following week sure enough the car shuts off again at 8pm in middle of the road with my dogs and baby in the car and this time it never went back on. Cops stopped the traffic moved the car off road and when I called the sos they told me they cannot tow the car because the service center is closed and they cant get permission to park the car there... So we walked home from that area about a 15-20 min walk at around 10pm. I had to drag the baby back with me early morning to tow the car and sit at the service center all day with my poor son crying. And eventually that place brought me to tears, having me there all day not telling me anything until the very end of the day giving me a lot of problems about giving me a loaner car and only pulling some string and giving me a car seeing that Im stuck there with a fed up toddler. No one helping me, no one cared the first time it broke, now I do not feel safe in this car. I also want money back from the time I spent without a working car. I pay so much money for my time lost sitting on the phone and being transferred from person to person to tell me they cannot help me, calling corporate for them to transfer me from person to person for an hour me explains my issues over and over again to different people for them to tell me someone will call me that can help me in 3-5 business days!!! Are they crazy?! I dont want this car. I dont want to deal with anyone from Hyundai anymore!!! Im fed up, my family is fed up. I have never had so many problems with a car or with customer service as I do with this Hyundai Tucson limited! Im disgusted with the way I have been treated and I cannot believe Im still in this unsafe car that supposedly was fixed. A car that ** off like this after 2 months of driving it brand new is not a safe car and is not worth $466 a month! PS. There is a lot more to all this but I wanted to make it as short as possible. Bottom line me and my baby were put in unsafe position twice and no one does anything about it!

Called the la quinta car dealer to have my car serviced, and the service rep. said did not have any record of any service there. I have a invoice showing that I did, 12/21/12. r/o no. ** . After our conversation, she said that I would call at a later date to get a time for the service, and had to come in so she could get the info. The next few days I was leaving for Conroe, TX since I have been here for two weeks. I called, Wiesner auto group, I also had the car serviced at Wiesner auto, in Conroe TX. and went on a recorder and left a message, that I wanted to get a appointment to have the car serviced. I have still waiting for a call back, I purchased this car, from a very good friend that owns the dealership in Temecula CA. thinking that this was a good buy. I am now having second thoughts, about service? Also owning a Hyundai?

My wife was driving my 09 4.6L Genesis sedan with 73,000 mi. While driving to the doctors appointment a couple mornings ago, she was approaching a stop light and applied the brakes. The pedal went down to within a couple inches from the floor board.

While driving on highway the engine suddenly stops, all lights on instrument panel came on. Car would not start so had it towed to my mechanics. No diagnostic codes showed up on computer. After he did some research, said this was a known problem, by Hyundai, with the 2.4 L engines. Had it towed to dealership and while there a salesman told me I was the 4th person to bring in a Hyundai vehicle with the same problem. Why isnt Hyundai taking responsibility for this problem? Now I have a car that wont run, no money for new engine (which I feel I shouldnt have to pay for) and car payments to pay. What can I do? Waiting on dealerships response.

2005 XG350 - Over the 7 years we have owned this car, we have been in for service on the airbag light around 10 times. During our warranty period, the dealer always had a quick fix and would reset the airbag light. Well 2 months after the air warranty expired and I should note only 50k miles in 5 years, they amazingly found the problem! It would only cost us $3,200 to repair! We fought with Hyundai and they repaired the problem, or so we thought! Now one year later the other seats airbag has the same problem! Why does Hyundai play with safety? These cars should have been recalled!

I bought a 2016 Elantra GT right off the lot. I was so proud. My first brand new car. It did great until it reached about 12,000 miles. Then it decided to quit starting. I had it towed to the dealership. The service department was helpful... at first. They did change something with the start button and I picked the car back up. One day later, same thing. Couldnt get it out of my driveway. This started happening June 13, 2016. Since then my car has been in the shop non-stop, except for the 4 times I picked it up and became stranded at various places because it wouldnt start. I went through the BBB as required by Hyundai. The BBB determined that the car needed to be repurchased or traded for the same model. Hyundai offered to repurchase the car in August. I completed all the paperwork requested... every... single... time. The repurchase was supposed to be completed today October 21, 2016.I have called and called every number for Hyundai--no one can help me. My case manager, Kris **, is always out of the office and has called me once. No e-mail, nothing. I have had to rent a car out of pocket for the last 3 weeks, maxing credit cards and cancelling trips with my family. I have never felt so devalued in my life. I dont think Hyundai understands that even though my payment was small to them, not having a reliable car has caused a huge amount of stress for me and so much hardship on my family. As a single mom of two great boys, we have had to cancel trips and reroute funds for the rental car. I am a teacher and have to get to work. Communication would have made a terrible situation much more bearable. Worst service ever... I will never recommend buying a Hyundai to anyone. Please dont. They do not stand behind their word.

Their recall work failed so I told them to fix it right. They replied they did it once and thats it! Told me I also needed brakes on all four wheels but I had them done 2 months ago. Liars and thieves. The judge will have a field day with them!

I purchased three Hyundai vehicles in less than 12 months. The third vehicle I purchased was the 2013 Hyundai Tucson. This vehicle has went to the shop for repairs from July to Today, September 16 for transmission problems. After replacing the transmission on August 13th, I had to tow it to dealer because I broke down on Sunday, September 14, 2014. This was the 4th visit to the dealer since the initial complaint in July. Wow to my surprise I was told at Hyundai Plaza Mall Service that it was the driving of the vehicle that made the axle jump out of the transmission. I or someone was throwing the vehicle in park, reverse without coming to a stop. I cant figure out if that was my driving behavior. Why did not this occur on the other cars I had bought from there? I give their service a thumbs down and I have definitely lost all trust in the Hyundai brand.

My 2007 Hyundai Elantra started with a clicking noise a few days ago so I took it into the dealer in Thousand Oaks, CA. They called me a few hours later to ask me for my records of my oil changes. I said, What records? The service guys said, Well we need the maintenance records in order to fix your car. I was baffled. I said, How would I even begin to obtain those? I rarely visit the same place more than once and I have lived in several cities since I bought the car. He said to me, Well then look at your bank records. I had also switched banks of almost 10 years and this was assuming I had paid debit or credit for the oil change. I let them know how ridiculous that was and how if I had been told to ensure to keep all records at the time of purchase or their warranty would be void, then I would have done so. His response was, Its in the manual. Seriously?! The 1,000 page manual that nobody reads? Ridiculous! I then asked for the manager, which he refused to give me, but said he would give me the Hyundai customer service number. I then called them and got the same responses from the first lady. Its in the manual. So I asked for a manager. The case manager Evon seemed to understand and said he would call the dealer and find out what was going on and call me back. I never got a call back from him and had to call them back myself, twice. Both times ended up speaking to 2 different people. Both of which also gave me the same response, Its in the manual. I have worked in customer service for 10 years and have never seen such terrible service. If I treated my customers the way I have been treated, I would be out of a job! The reason I purchased the car was because of the warranty! Which is how Hyundai advertises. Its ridiculous that they want records of oil changes when I have had my car for almost 6 years. How unreasonable are you guys?! I have spent countless hours calling locations I have been for oil changes. Ive had to travel to Santa Ana, Sherman Oaks, Moorpark and Simi Valley in California just to visit these locations and see if its possible to get reprints. Oh and if you do your own oil changes, you have to provide receipts of purchases of your oil. Wow! Case manager and Hyundai customer care got me nowhere. I have spent days searching and visiting shops. So ridiculous and such a waste of my time. My car has just hit 73,000 miles. Why cant you just fix it? Its still under your warranty. I am extremely angry and dissatisfied. My family has chosen Hyundai and this was the first car I had ever purchased for myself. I work hard everyday to get by and pay my rent and my car. I need to rely on my car to get to work to make that paycheck, which is why I bought a Hyundai, because I thought I was buying a reliable car with a great warranty. Not true! I have little hope that their customer service or their lies will change. I refuse to pay $3,000 for a new engine on a 6-year-old car with 73,000 miles on it!

Purchased car new in March 2013. Had towed to shop for repairs when brakes failed in May 2013. Received car back in June 2013. Car ran well, battery charged correctly and all was good for awhile. Car started to shudder/jerk a little at takeoffs from a stop again. Light and sporadic. August more frequent, September it worsened and October it had gotten bad again. End of October 2013, left my home and the car shuddered at start and went about 60 ft to stop sign again and breaks locked up solid, no lights or warnings on dash. It happened again at third stop sign! (still with-in two blocks of home). Forget the errand now just have to get it home and call for tow. Pulled out into highway in left turn so I can get home easily, and car stops locked up solid in middle of turn and road. Loaded log truck heading towards me and I cannot get car to move. Took several stomps on accelerator peddle to get it to finally crawl forward. Crash avoided but the grill filled the entire passenger window and then some. Got car home and towed to dealership the following Monday morning the 4th of November 2013. Dealership said they could not duplicate, but had huge data software upgrade for car. This was supposed to be done the first time. I told them on Monday I was not getting back into car period. Now in contact and waiting just a few more days before formal full-out legal battle begins. Hyundai has known about this life threatening safety issue for years and instead of fixing has only made it worse. Do your research before buying. I will be doing a lot more in-depth search prior any future purchase.

My car was rear-ended by someone. I took my car so the rear bumper and other stuff that may have happened due to the accident be fixed. The day before I took it in, the brake light and the battery light came on. I was able to drive home. The next day the car wouldnt start. I called my insurance company and they sent roadside assistance. I was able to drive to the dealership. I explained what happened. I told them I spoke to someone. I gave them the name of the person. When they are done with the body shop part, and the insurance fixes whatever they needed to do, take it to the body shop and I will pay for it. Instead they changed the battery at the body shop. I picked up my car, and the lights are still on. I told them and I asked if it’s going to stall on me because I work 38.2 miles away. They said the battery is changed, the car is probably adjusting to the new battery, it wont stall - you should be good. I picked up the car this morning, lights still on, everything is driving good. Got almost to my destination and the whole electrical system went haywire. The gas gauge went from half tank to empty and the odometer disappeared. The speed gauge was in side to side directions. The car started buffering. Thankfully and praying like crazy, I got to the parking area. Turned the car off. To make a long story short, I had to pay half the expense of a towing company to get me back to the dealership. All of this could have been avoided if they had listened to me and just take the car to the service area.

In early Jan. I bought a new 2014 Hyundai Tucson. Shortly after I started to notice a smell that I thought was just the car breaking in. After about 1,000 miles I asked the salesman about some smoking from the engine. He said it was probably just the new car breaking in. It seemed to disappear for a while. Then around 4,000 miles it seemed to start again or at least I started to notice it again. I made an appointment to bring it in for service and to check it out. They told me it was a cracked gasket and they had to order the part. They gave me a rental and I returned the next day to pick it up. Then they told me they found 2 holes in the manifold and it was leaking oil and they had to check with a tech to find out what to do. They had to order a new head and I guess rebuild the engine. After a week without my car I went in to see the salesman to see when it will be done and if they could do anything to compensate me for the inconvenience. They said they could put me in another new car (lease to own) for about 5,000 more dollars. Same payments and a buyout fee of about 12,000 dollars. I had a 6 year loan and this would be more than I signed on for 3 months ago (and about 4,500 miles ago). This is 4/12/14 and I still dont know when my car will be ready! I took it in on 4/03/14. I dont know if it will affect the car long term or not. Please let me know if there is anything I can do about it. Thank you.

In February, I purchased a 2011 Hyundai Elantra Ltd. I was looking for an efficient, low MPG car and was pleased to hear that Hyundai offered a car with up to 40 MPGs highway. I dont feel that I do get the best mileage for combined city/highway, but this is not my issue. Last month on September 8, 2011, I hit a pothole. I called AAA and was informed by them that I had to be towed because there was no spare. I was shocked. I had to be towed, waited for the Mobile station to order a tire and was 1 hour late for work. I have found that the Continental, low-profile tires do not stand up to wear and tear, as my 2001 Honda Civic did. I had to change the tire because of a bubble and then had to change the tire because of the pothole. I am upset, not only because of the poor performance of the tires, but the main issue is that Hyundai misrepresents the product by not informing people that they are purchasing a car that does not come with a spare or a donut. They also do not cover towing with their road-side service. If I had not had AAA, I would have had to pay. I ended up with different tire, than the Continentals because they were not available, so I have an odd tire, all because I could not wait to have the car repaired. I called Advantage Hyundai in Bethpage, Long Island and was informed that the Hyundai Elantra no longer comes with a spare and only has a pump with some sort of sealant. They also told me that the spare would cost $380 if I wanted to order it and it was on back-order (could it be that others want a spare as well?).I understand this is a new trend in auto manufacturing (Chevy is doing the same), but my contention is that this should be made aware to the prospective purchaser of the car and told that a spare was an option and that the weight of the tire would bring down the MPGs for the vehicle. I find that this is fraudulent advertising, since the reason they can get up to 40 mpg for the Elantra is because they eliminated the weight of the spare tire.Now, I was lucky. I could have been somewhere up in the mountains, where I had no cell service and needed to change my own tire. What would I have done then? This could be dangerous. I have read articles claiming changing a tire on the road is dangerous, but if you are in the middle of nowhere, then what? I dont think that I should have to pay for a spare. I have contacted the customer service online from Hyundai and have been told that I need to go to my Hyundai dealer to buy a new tire and then they will determine if I should get a credit for it. I find this unacceptable.I have only had this car since February and have a lease for more than two years. I have not saved money on the gas and have spent a lot on tires. I dont want to be towed again. It is upsetting and there is no way I can break my lease. What are my options? I am sure that others have this problem, as well. I have asked people that I have seen in the street if they were informed about the missing spare and they have told me that they did not know that they didnt have one. I really need to resolve this. This is the first year that auto manufacturers are doing this no-spare thing and I think that I had a right to be told. I may not have taken the car and gotten stuck with this lease.

VIN # **. We recently returned a leased 2016 Tucson, the lease was for 3 years. A letter from Hyundai, dated 13 June 2019, stated that we owed over $1100 on this Tucson. The main cause of this costs is apparently a very small, about a 1 inch “star” chip in the left headlight area. To most people the car looked almost new. If this charge stands you have a VERY dissatisfied customer. Before this outlandish charge you had a very satisfied customer.

We just purchased a 2022 Hyundai Santa Fe Calligraphy trim in Sep 21 because we loved that it had everything we were looking for in regards to safety, technology, and design. We paid $45k for it along with about $1,000 in fees and travel to pick it up. We were quite excited as this was our first brand new vehicle. 2 months into it, the transmission went bad and we brought it to Hyundai to find out whats going on as it was under warranty. Heres where things went further south.Hyundai cant get parts to fix their brand new cars...and on top of that, why would a transmission already be bad? It has sat on their lot since Nov 30th, 2021. Last week we just got an offer to buy back the vehicle for more than 4k less than what we just bought it for and drove it for two months. They stated that our state allows for depreciation in Missouri for lemon laws and they cant help us, it is what it is. During this time, cars have gone up because dealers are now charging a mark up fee, so although they can claim depreciation, we cant claim appreciation on the car. So to get the same exact car we just bought, we now will have to pay 4-8k more for equivalent. Its horrible. And just for a buyer beware situation, Hyundai will no longer replace your car with an equivalent one substitution for collateral equity. They stopped replacing them with like cars because theyre manufacturing so few that anything they make has to go to dealers to get top value for them.Point being for this review is that although Hyundai makes a great car much of the time, if you have any problems at all, there are concerns of finding parts for repairs, and if its unrepairable, plan on a huge deduction for a buyback. Good luck out there from a very unhappy customer who just lost 4-8k on a brand new vehicle, and now I have to go find a replacement on my own.

We have two Hyundais, loved one and got another (Santa Fe). Well built, good gas mileage, comfortable, nice looking and good resale value, good warranty. If I could afford the Genesis it would be my next car.

My check engine light came on for the 2nd time in 2 & 1/2 months. I took it to the dealership and they told me it was not covered under my extended warranty, which make no sense to me. They said this is because I was not the original owner, since I bought it used & bought the extended warranty, it was not covered. I have spent more time at the dealership whether it was in Illinois or Colorado than I have with any other car that I have owned. The total cost is $119.47.

I purchased a brand new Hyundai Elantra GT. I have had the car for less than 6 months and have just experienced my 3rd flat tire having to replace each one. Two blowouts and one bubble. When I wrote to them their response was to just give me a list of tire companies and phone numbers. I bought the car to be reliable and now Im afraid any given moment I may be stranded on the side of the road. My old used car went 7 years and only had one flat but a brand new Elantra has 3 in 6 months.

I was in a side and front end collision and my left side airbag went off but my driver air bag did not after trying to avoid a head-on collision with a dodge truck. After the truck hit my left side, I ended up going through a wire fence and hit a steel pole and a cedar tree before my car stopped. After all that no steering wheel airbag. This on 11/14/11 at 6 a.m. Im feeling pain and Im not happy at this point.

Just needed to let you know if ever you decide to buy a car, I suggest you buy it from Hyundai. Let me tell you why from my own experience - I bought an Elantra GLS 2013, from Hyundai Gatineau. Now wait, just wait till I tell you why you should not. After I bought my car. First of all, I get a letter saying that every year to go to where I bought my car and they will reimburse a credit card to pay the difference in gas because something about the consuming of gas is not ok, that the car should not drink so much gas. Then one yr later, getting ready to go to the States with 3 other persons and fill up my car with gas, so here I am all ready to go. Guess what, my car does not start, the radio works, the lights works, the battery is not dead so my son says, Mom, I have no idea what the hell is happening here.So I call CAA. He comes and says, Sorry, Miss, but need to take your car to the dealership garage. I tell him, But it is closed, so he tells me, I guess you will have to wait till Monday. So trip to the State, motel, friends waiting, everything down the drain. So Monday comes, me being really pissed off, I call and tell them that I am very upset with what happened and the answer was, Well, Miss we will call you and let you know what is wrong and this could happen at any dealership - no excuse. So they call me later and said, Your car is ready. You can come and pick it up, and I said, Well, I dont have a ride. He says, Well, cant you get someone to drive you? I replied, Hey, this is your responsibility. You get someone to take care of it. So he got someone to pick me up. Still pissed off, tell the guy this is the first time that I buy a brand new car and have so much issues with a car. He just looked at me like I was just a number, so I leave, get in my car and see my gas gauge. It was half full of gas, so I get out of my car and now really, really pissed off and go back inside to tell them about it and again Well, Maam, we did not drive your car. So I go and see the Manager. He brings me to see the Manager of the repair shop and looked at me like I was lying. Holy ** was I mad, so I said, I want to file a complaint, so they give me the number of Hyundai Canada. I call and tell them about what happened and yes by now, I am burning up OK. The lady at Hyundai Canada says she is sorry about what happened but We can offer you a gift for your inconvenience. I said of course yes, thinking this might be rewarding. Holy crap, I thought I was going to hit the roof. You just cannot believe what they offered me. This is truly what they offered me, a choice between a mug, a tuque, or a water bottle. I said to myself, Are you really that stupid to offer me such a gift after what I went through? I just said, Really, you can keep your gift, and hung up. True story, believe me. This is what I think about Hyundai Gatineau, Hyundai Canada, (NOTHING GOOD). Oh yea forgot to tell you what the problem was. It was a default in the wiring from the motor to the starter. I am 59 yrs old and have bought cars before and never and I mean never had issues like this. I have seen the complaints in the reviews and could not believe how many there was and nothing is being done about this. A guy needs a lawyer to deal with his problem. This is ridiculous. Why should this guy pay for a lawyer when there are so many complaints about Hyundai? What do we need to do for something to be done? You should allow us to return the car and get our money back so we can go to another dealer to buy another car. LOOK at the reviews about Hyundai and do something about it. Now I dont feel safe in my brand New car which does not make any sense at all. YES, I AM REALLY, REALLY PISSED OFF.

I have had the software upgrade installed but still jerky acceleration from standstill and wild shift changes. Is there nothing that can be done to provide a smoother shifting? I rented a KIA Sportage recently it it was much smoother. The dealer tells me nothing can be done, It is was it is. Greg St. Thomas, ON

I called because I have a 2011 Sonata with only 67000 miles and have had engine repaired and now axle and I paid out of pocket for wheel bearing which should have been cover. The supervisor CODY was rude and his tone was uncalled for and instead listen and trying to rectify the situation he just stated that, case manager will contact you in 3 to 5 business days. He also stated that it is not Hyundai fault and that I the customer needed to the dealer and take care of it. I thought Hyundai and the dealer were a part of the company, I guess Im wrong. Very disappointed and will never buy a Hyundai again!

Bought a 2013 Tucson, 31000 miles 10/30/17. Purchased bumper to bumper warranty. Engine threw a rod 06/__/18. Warranty is voided due to failure to prove oil changes. After doing research I found out the engine has been recalled but only certain Hyundai and Kia models. Although engine Theta ii is same and has many complaints, the Tucson hasnt been recalled, but needs to be.

Over a month ago I contacted Hyundai Consumer Affairs and Hyundai National Consumer Affairs regarding my 2016 Elantra Value Edition. My car was manufactured at the Alabama plant and I have had problems with the car since I purchased it. The problems began with the dealer not prepping the car for delivery and also not documenting all my trips back to the service department beginning the day after I purchased. The manager of the dealership titled my car in the wrong state, refused to listen to me and then also refused to honor the dealers price guarantee and return policy. It took a year for the dealer to check the alignment and I still have a steering problem.Within 10 months and 7000 miles, my interior began falling apart. Panel covers detaching and rattles and squeaks. Exterior items also detaching. The hood misaligned/warped. I made 5 trips to the dealer in Florida to get 1 panel cover repaired, 2 visits they refused to document: 1 visit I had an appointment and the system was down, the other trip the adviser refused to document and made an appointment for the following week. The parts were ordered in Ohio and it was a struggled to have them installed.The screws/connectors that hold the wheel well liner, front bumper cover and the engine splash guard came loose and came off while I traveled from Florida to Ohio. The splash guard and wheel liner came down and dragged under the car. I got off the highway and pulled them back in place and secured them temporarily. The mechanic said I am lying and that I hit something. I did not, but most certainly dragged something from the road as I exited the highway.Hyundai sent their district rep to the dealer. He did an inspection, however did not look at the interior as he claimed all the detaching panels are to OEM specs. I have photos that show otherwise. He also claimed to have checked my wipers and that there was no clunk nor the blade hitting the frame. I have a video that shows it does. Hyundai refuses to acknowledge the fact that their cars manufactured in the USA require different replacement parts and the cars are different. They refuse to repair my car. They kept my car 5 days for paperwork leaving me stranded and unable to travel.

Glendora Hyundai gives the best service and value for your money. Ive purchased my last 3 cars there and have recommended this dealership to family and friends. I will never buy a car from anywhere else and will always buy Hyundai vehicles.

This car (2008 Hyundai Santa Fe) has had multiple recalls on it. Several of them major safety concerns. One of them (NHTSA #10058931) due to an engine valve leak causing oil to leak all over the alternator. (I lost all control, power, etc on Christmas Eve barely making it off the road into a parking lot, but not a space). They fixed the front valve with the recall, but now there is a second valve doing the same thing. Not part of the original recall (at least a $500 fix out of my pocket) that at this moment I will get to be responsible for.This doesnt include the previous issue with the ESC or the new BAD electrical problem that affects the stop lamp illumination (so no brake lights), the ESC and several other things (oh, and Hyundai hasnt notified me of this new recall yet, but Im definitely having the issue). It can also affect the shifter and allow your car (when on) to be taken out of park when the brake pedal isnt pressed. Ive been supremely disappointed in the timeliness of communications on recalls, the multitude of recalls and the lack of willingness to fix all problems (e.g. the gasket heads). Ive included pictures of some of the recall statements from the NHTSA, etc.

I have a Hyundai Elantra 2006. The air bag light came on without a reason, and when I checked with Hyundai maintenance in Jordan, they said that we should replace the airbag computer and now its broken! It got broken without a reason! This will cost me $750! They cant reset a light or a computer?

I would like to start out by saying I will NEVER lease a car from Hyundai ever again. My girlfriend and I have had our lease for about 3 months and the customer service has been an absolute nightmare. I have been trying to get paperwork from the company to change my plates from PA to MA and I get a different answer from a representative every single time I call. Not to mention I am on hold for at least an hour and have called about 10 times. I will relay my experience onto anyone I know that is seeking a new car how much of a disappointment Hyundai has been. Its honestly embarrassing how inconsistent a customer service can be. I wish zero stars was an option.

I have a 2006 Sonata and the paint is coming off in large flakes. I was told that it was defective by 3 separate body shops and Hyundai refuses to do anything about it. I now have to have the car repainted at my own expense.

I was surprised by my father when he got me a brand new Hyundai Tucson last May of 2011. My old car prior to this one was a Toyota Vios - manual transmission, so this is definitely something more special as it is bigger and it has an automatic transmission making the drive easier for me. I used my Hyundai going to work and it really did not disappoint me especially during rush hour. The handling of my Hyundai is very good. It is very fuel efficient and it accelerates smoothly - very zippy. It is very easy to drive and it doesnt seem to be too big especially for a girl like me who is not tall. The leg room at the back is also very spacious and could definitely accommodate tall people. The compartment at the back is also very big. I did not encounter any problems with my Hyundai up until the time that I sold it. I was really saddened when I have to say goodbye to it earlier this year because it was my favorite but my husband got a brand new Mitsubishi so we have to let go of our old Hyundai. Hyundai is definitely recommended!

Hyundai is having a major problem with engine failure and the parts being on backorder. Mine has been at the dealership for 5 1/2 months. My parts backorder now has been pushed to Nov. 15th, which I am sure will be pushed out again as they have every month. It has been 5 1/2 months. Hyundai customer care is one of the worst Ive seen, they are showing no concerns about me the consumer or my vehicle. There is a Hyundai Tucson engine failure page set up on Facebook. I would encourage you to NOT buy a Hyundai.

Zero Rating if possible. I dont really know where to begin with this brand and its terrible cars. I purchased a brand new Hyundai Sonata Turbo in 2013. Ive spent countless hours with my car in the shop over the car sputtering, shaking, cutting off at stop signs. Not to mention the electronics in the car are terrible; Bluetooth doesnt connect half the time for unknown reasons. Theres been at least 4 recalls done since I purchased this car. I had to get a total electrical discharge done to reset the electronics because the car was going haywire. Finally, Im down on Myrtle Beach for vacation and the car totally shuts off. Turns out it was a faulty engine that needed to be replaced. Took 30 days to get the engine sent in from Korea and replaced. Then somehow the rental car that I had racked up an amazing 2400 bill of which Hyundai determined to only pay $400. And then afterward I noticed the car jumping and things shifting and making horrible noises under the hood. Turns out the repairmen didnt screw the transmission mount screws on tight enough both of the bolts had the heads off and the transmission was moving around while I was driving. The dealership told me the car would be fine to drive and so I did until it just became unbearable. Now they want me to fork over another $1700 to replace the entire subframe that they messed up when installing the engine. Hyundai is a horrible company with Horrible cars. I will never purchase another thing from you and your terrible dealerships. Go out of business for the countries sake or leave your terrible cars in Korea.

The Veloster is a cheap fun car. Great to get around town and to work. The build quality could be better but youre getting a car for under $20000 it is what it is. I would definitely recommend this to a younger crowd. The ride is stiff but you need it for the way it tracks.

At Greenway Hyundai, had service advisor Darrell tell me that by turning on my car 1 time, he couldnt get my car to duplicate the hesitation in it starting. Ask me 3 times to explain what is going on with the car. He was making it seem I had NO issues with my car and that I didnt know what I was talking about or why I was even there. Called Hollar Hyundai to set an appointment to get my alternator replaced. Derek said they were booked, but would try at 2pm, but no guarantee they could touch it today, even if I got there, then said that since my mileage is close to the expiration of the warranty of 60,000 (actual miles then was 55,555) that the warranty may not cover it! I paid for a warranty and for them to say Im CLOSE to expiration that they may not cover to replace the alternator of $750.

I own a Tucson ix35, I am very happy with the car to the point that I wanted to change my old one for a new Tucson. My disappointment started after I took it to the shop because of a hesitation problem. It was a Friday, at first I was attended adequately. They asked my phone to call me the next day (Saturday) to inform me what the car needed to solve the problem. They never called me until I showed up on Monday in the shop to see what the problem was. They have not even touched the car and they were surprised to see me there, at 3:00 p.m. I received a call telling me that the price was approximately 360 u.s.d because they did not know if other parts were faulty, showing that they have not checked the car professionally and technically to what I said to suspend the work.When I appeared to take my car, the person in charge tried to give me a not convincing explanation for the delay with a not very friendly attitude. After he was asked about report a serious shop is supposed to give the customers before delivering the car, the guy said Do you know what a check up is? and urged me to pay 39 u.s.d. My son was about to react but I signaled to calm down. I did not say a word, paid the bill and left the shop. The car was as dirty as I left (I do not know if they do not have any more the policy of delivering a clean car or simply the 39 dollars I paid are not worth it). Anyways the summary is: I as a customer feel mistreated and I am seriously reconsidering the possibility to buy another Hyundai. Take this information of my bad experience to try to improve the quality of the service. My best regards.

I have booked a Santro Xing (GLS) on 09/29/2011 with a scheme (insurance & registration free with accessories) from BM Hyundai, Dehradun (Uttranchal). On Oct. 24th, 2011, I have visited the dealer after discussing with sales representative to take the car. Firstly, they made me wait from 15:45 to 20:40. Hours later on, they told me that the scheme on which I had booked the car wont be provided now as the scheme has changed. I told them that I have the receipt of the advance booking amount but they were not ready to listen. Moreover, they asked me to deposit extra 2000 bugs for that scheme with it. They havent provided me corporate discount of rs.2000. Moreover, the manager was not ready to meet/talk to me. After all, I have left the corporate discount and picked the car. They told me that 3.5 liters of petrol is in tank, so I moved towards my home which is about 10 kms. away. On the midway, the car stopped where there was no petrol pump nearby and I was alone. Somehow I managed to get help from a stranger at around 21:30. I called the SR who was dealing with me but I got no appropriate response. I am really disappointed with the pre-sales 7 after sales service. Later on I realize that I have done a mistake by taking a Hyundai car.

I really should have taken Hyundai up on their return policy! October, 2017 I purchased a new Hyundai Tucson Sport. Salesperson told me that vehicle had Bluelink with remote start and all other features! Waited for car after purchase (5 hours by the way) and took it home. Tried to register Bluelink, only to be told after an hour that the vehicle is not equipped with Bluelink. Phone call to dealership (should have returned it)... they agreed to install a remote start. They installed a rather goofy remote start. It actually went off when I entered the car to try and drive. Long story short, after numerous problems with the car not recognizing the key fob and the alarm randomly going off, they removed the remote start (as they could find no other cause).Fast forward, now my year old car will turn over upon push start, and simply turn off. This has happened over 8 times now. Taken it in to service department and told we cant get it to do that, we cant find anything wrong. Next time, just have it towed. The next time, 20 minutes trying to start - call for tow truck (cancel class I have to teach because I am late). Tow truck arrives & says I have to move your car and what do you know, the car starts! I drove it directly to dealership. I told them keep it, drive it, find out what is wrong and fix it. That was Tuesday. Saturday, nothing - I went and got the car back. Emailed Hyundai Consumer Affairs - given case number with someone will contact you within 3-5 business days. Today, car wont start! Late for work and car still sitting in my driveway! I took video and forwarded to dealership service dept and Hyundai Consumer Affairs indicating I want a car to drive (as I am paying for one that is not driveable) until they find out what is wrong and fix it! That was 3 hours ago... still no phone call or reply of any kind! This was my first and last Hyundai purchase. I will never buy Hyundai - and may end up having to sue! So frustrated!!! I should NOT have to ask for a car to drive, when my car that is under warranty - keeps being inoperable.

I really regret getting my car from Hyundai. Id be much more content spending more each month on a different car so that I didnt have to deal with Millennium Hyundai. The Service Department is rude. Im seven months pregnant with a toddler. I needed to know if there is a lender car available while my 2012 Sonata is looked at because Im not taking public transportation in the middle of the winter. I dont make car payments each month to take public transportation.The staff was rude when I called and when I asked to speak to the general manager, they claimed that he had just stepped out. I asked that he call me back before 5pm and to no surprise, he never called me back. The manager of the Service Department was not helpful, was impatient and condescending. When I finally did make an appointment, I got called into work that morning at the crack of dawn and couldnt drop the car off. Now, Im receiving emails and phone calls telling me to reschedule. But when I called, they dont answer any of my questions or offer any help. I cannot just drop the car off with a toddler, pregnant, take the bus and make it to work. Its not possible. I need Hyundai to work with me. I am now driving around in a car that stinks of fire and gasoline whenever I turn the heat or defrost on. Mind you, I have children in the car.Never again will I buy/lease from Hyundai and dont get me started on the tire pressure issue. Also, my husband went to the used car sales section of Millennium Hyundai. You would think they could get a name like first, middle, and last; especially since weve already done business with them! They keep calling and sending letters for (middle), (last), (first). Really? I cant wait for this lease to be up so that I can be done with this computer.For me, the consequence is that Im stuck with this car for the next 2.5 years. And for Hyundai, they lost a customer.

I was driving to work when my 2014 Elantra with 72,000 miles made a knocking sound and stalled in middle of the road. I had to have it towed to a local station whom assessed and informed me the engine failed and based on how clean the engine appeared he couldnt imagine what happened to this engine. I then had car towed to Hyundai due to I have a contract for 100,000 miles on engine. After they evaluated the vehicle, they DENIED me and refused to cover the engine repair under their PROMOTED, ADVERTISED AND PROMISED 100,000 mile warranty. So after 4 years of paying on this car, I am STILL making monthly payments for this car. Hyundai refused to stand by their commitment to repair the engine!!!