I bought a 2012 Mini Cooper non-turbo hatchback in September of 2011. In the nearly two and a half years I owned it, it was in the shop seven times, more than a week three times and for two months once. The water pump failed early on and took the head with it, that was the two-month repair. I have had problems with sensors, brakes, starter, and the before-mentioned water pump. While the car is well-conceived and a great amount of fun to drive, the reliability is miserable. I work in a tough part of a major city and cannot risk being stranded anywhere near my office. Mini Cooper road service is a joke. Of the five times the car stranded me Mini Cooper Road service only effected a rescue tow one time. I traded the car last week just before the warranty expired. Glad to be out from under that nightmare.

On Saturday, May 11, 2013, I arrived at my local gasoline station to fill the tank with fuel when I heard a loud bang that I found odd. I drove off to my home 2 minutes away and as I drove up my driveway and parked my car, I noticed there was a trail of what I thought was water. That same night, I drove out of my driveway and this is where the nightmare begins. I drove about 4 minutes from my house and could no longer drive my car. It just did not drive. I called AAA and I was towed to my home. Next morning, AAA picked my car up and we took it to my local auto mechanic shop and the mechanic was in shock the transmission plate/casing was split in half. After calling Mini, they asked that I bring the car in. After further online research, I found there are 64 out of 252 filed vehicle safety complaints regarding CVT transmission failures. Most of the transmission failures have occurred in the 2003 Mini Cooper model car from the 30,000-90,000 miles. The average cost to replace the transmission ranges from $7,000-$9,000. In further reading, it appears the steel belt in the transmission comes apart destroying everything internally. Although, there are no known incidents of loss of life. Unfortunately, this leaves the consumer with a debt and dilemma. My car has 31k miles, a Classic 2003 Mini in mint condition with the Blue Book value of about $5K and the cost to replace the transmission is $5,900 + labor = average about $8,000. It does not make sense.

From the day, I bought this brand new Mini Cooper S Countryman in 2014, I started spending extra money like water. In a week of my purchases, I found out I had tire pressure issue then I took it back to dealer, they said I need to reset tire pressure but freaking every week the pressure lights comes on and I have to put air and reset it again. Im sure, it is leaking air somewhere and because of that one of my tire got tore within 2 months which I had to change and cost me $300 and my tire pressure still pop up until, now. Im so sick of tired that I dont even talk this issue with my dealer anymore. Now, it been a year and Im having different issue which is created by animal sabotage. In mini, there are lots of wires running through the hood inside the insulin cover which looks like made a soft foam can be damaged by anything. Mine was cut into pieces by chipmunks just couple weeks ago, my bad luck. It is already more than a 10 days and they could not figure out the problem. First, they said I need to change wires $400 then sensor and now diagnostic. It looks like they are trying to ripping me off. Even the lady told me that it is better if I talk to my insurance. Anyway, my point is mini is not reliable car for daily use. It is good only for the people who have lots of extra money. Im not suggesting this car to any of my friends and relatives.

We brought our Mini Cooper in for an issue we had while driving our car. The car lost power while we were driving the car. They said that a solenoid needed to be replaced and this was the issue that was causing the power loss. We had this replaced, and within 24 hours of Hendrick Mini fixing the issue the car did the exact same thing that was supposedly fixed. This time the car lost power on the interstate while traveling at highway speeds. We had the car towed to Hendrick Mini and after they looked at it they said that a freeze plug had blown and the car needed a new engine and radiator. They quoted us $12000 for the repair. They took no responsibility for missing the diagnosis and after 2 months of our car sitting at the dealership rotting away, we are now stuck making payments on a car that doesnt move from our driveway. We have never been more disappointed in a business or car company. We are a young family and this was our nice car. We have not wanted anything more than to have our car fixed, and for Mini to own up to their mistake. Anyone who is reading this and considering a Mini Cooper, I strongly suggest researching the brand and the reliability. They are cool looking and fun to drive, but are very problematic.

All good until warranty expired, Then... 2016 model bought new. No problems at all. Love the car religious with maintenance. Hit 53k miles and developed unusual noise and driving characteristics. Transfer Case is shot (part of the drivetrain on the all-4 models) and repair is $4,000ish. SERIOUSLY?! Vehicle driven exclusively by middle age highly conservative driver...very disappointing!

Have a Mini (2006) that will crank over but wont start. Similar problem to Lura ** below. Does anyone have fixes or suggestions? Any help is welcome.

I own a 2010 Mini Cooper Clubman. Like others, I have loved the car - fun to drive, cute. I was fully prepared to replace her once she had finished her useful life. I did NOT expect that to happen soon after I paid her off and before 60K miles! As others have stated, repairs are costly - I purchased an extended maintenance package and have kept up on regular maintenance through the dealer and have used premium gas as recommended. About 2 years ago I had to have the spark plugs completely replaced - dealer blamed it on poor gas. This year alone I have experienced: Valvetronic Motor and Centric Shaft issues - the car engine light came on and the car could not go above 5 miles an hour. Mini wanted $3K to repair stating it was out of warranty. I pushed back and they ultimately covered it but what a hassle! Now, 2 months later, I am experiencing over-heating issues. AGAIN, the car does not even have 60K miles on her! I am now constantly on high alert, expecting another problem. I am frustrated because when I researched the Mini reliability seemed high. That has not been my experience.

I had to replace the crankshaft pulley assembly and serpentine belt at 51,909 miles. The age of the car at this time was roughly 5 years and 8 1/2 months.The headliner has started falling. This started at around 53,000 miles in January of 2011. The age of the car at this time was roughly 5 years and 10 months. This car has been garaged for most of its life. I have had cars for much longer than this and these type of problems do not seem normal for the mileage or age of the car.

Bought my Mini new in 2010 and absolutely loved it. Always had the dealer service done to schedule. Had very few small issues for the first several years. I had approximately 36,000 miles after 4 years then took a couple of cross country trips and added a quick 20,000 miles. I love good road trips and my Mini is plenty fast and fun. With the over 50k on the odo my engine had an oil leak. Got it fixed pronto for $300, shop never did tell me which cover blew out. Just that it was a cover on the side of the engine??! No problem they fixed it. At about 64,000 miles I noticed my coolant pressure tank needed coolant. Not much but enough to know I had a coolant leak somewhere. I did a search online and found my water pump was still covered under a 7 year 80,000 mile special warranty so I took it to the dealer for the work. Well the water pump is bad but so is the thermostat and hose. Pump covered, thermostat not!!! The dealer wants $800 and change. I cant afford the 800 so Ill have to keep a close eye on coolant levels. I think Mini Coopers have an ongoing issue with water pumps and thermostats, wouldnt you think the thermostat would also be covered. Crazy! So if you buy a used Mini with 50k or more miles make plans to cough up big bucks for repairs that should be considered defective and covered under warranty.

My daughter was driving our 2008 Mini Cooper which has around 85,000 miles. No warning lights were on other than the airbag light that stays on all the time because the passenger seat sensor is no longer working. That is another matter. When she stopped at a red light and tried to take off again, the car died and would not restart. We had it towed to the Mini Cooper dealership and they said it had over heated causing the engine to lock up and break the timing chain. The cost for repair would be $10,915.00 including parts, labor and tax. (We are unable to pay that kind of money so we have a cute piece of yard art). We later found out that lots of Mini Coopers have had the timing chain break which is inside the motor and when that happens it can ruin the motor. We believe that is what happened because there was no sensor light on showing the car was getting over heated. We have never had to add water or coolant except at regular maintenance times. They are just trying to blame it on us so there is no way they can be held responsible. There are just too many other people that have had the same problem. Apparently Mini Cooper has known about this problem with the faulty timing chain since 2008 and have not issued a recall. This is horrible!! They should also issue a recall for the passenger seat sensor because that is a safety hazard.

I have put less than 7000 miles since my lemon was purchased used. Over 2,000 dollars in repairs so far. Mini Coopers should be made obsolete because of unreliability and bad engineering. The salesman I dealt with do the two step and lie by omission. Buy anything else!

I bought a Countryman in 2012 with the technology package that included iPod integration and the Navigation system. The car consistently resets the iPod, forgetting where it is in the playlist, rebooting the iPod, forgetting settings (i.e., Random) and generally being garbage. The nav system frequently confuses north and south, indicating that Im going in the opposite direction as I am, off roads, into rivers, and generally being useless. The folding side windows frequently do not deploy all the way. Ive had to turn off the ignition at a stop light and turn on the car again in order to get the mirrors out. Dont buy this car.

Since March, 2018 I have been attempting to resolve an issue with the timing chain in my 2008 Mini Cooper S. The timing chain failed while the vehicle was in motion on the highway, causing the vehicle to lose power. A dealership has confirmed that the timing chain is in fact the problem with the vehicle (it may also be the case that the timing being off is causing issues with the valves). Conversations with the Mini USA customer relations and even BMW North American (their parent company) lead nowhere, and the manufacturer refuses to take any responsibility for the defective timing chains in these vehicles. There was a class action lawsuit regarding these timing chains, but Mini somehow got away with not having to issue a recall despite the obvious safety issues caused by timing chain failure when a vehicle is in motion. It is criminal that Mini refuses to issue a recall and refuses to assist customers with necessary repairs associated with their defective manufacturing. These cars are fun to drive when theyre operating properly, which isnt the case most of the time. I would rate them lower if I could, but 1 star is the minimum. Buyers beware! Mini is a shifty and dishonest company that will not stand behind its product.

I bought my wife a Mini Cooper 2006 R50 in 2010. It already had 52k miles on it. It now has 120k on it. I do most of the work myself because its simple, but very time consuming. If I dont do this Id look at spending about 40k dollars (overall) at the dealership to fix everything that wouldve gone wrong with it. And I should point out that Houston where I live is extremely hot so the more heat the more prone to failure. I usually go to the dealer for an inspection every 10k miles. They tell me what the problems are (charge a fair bit) but its worth it to get their knowledge. I think I was around 400 dollars, but had them replace the oil & filter as well etc. Then I go fix it myself.To avoid costly repairs the engine oil needs to be checked and topped off if necessary every month (about 6 or 7 hundred miles! Not changed).. Topped off to the max. If the engine oil goes low thats when plastic chain tensioners start to get hot and fail/break off causing catastrophic failure. I dont go for the oil change every 3k garble. I have the dealership do it every 10k (when they inspect it).Lately Ive had a misfire on cylinder 4. It cost me 20 dollars for a compression tester and will tell you that it has low compression (could be something else). Note 400 dollars if you want Mini to do it. Youll also be able to figure out if its the top end or bottom with a drop of oil (Google it). In my case it was a burnt valve on the head. As stated before its very simple to do these repairs. Its just very time consuming. The head was put to a machine shop though. Machine shops are pretty cheap.Over the 70k miles Ive had suspension issues, radiator fan issues, thermostat issues. Oxygen sensor issues. Engine mount issues. And numerous others I cant think of. 400 dollars to change a crank shaft sensor O-ring is a little excessive especially if youre changing the pan gasket at the same time. But in all its not complicated. It just takes time and some elbow grease.I have to say though I was tempted to buy a 40 thousand dollar BMW, but after the last time I took the Mini in and the guy said Its pretty good shape for a vintage that was the clincher for me. Its clearly obvious BMW do not want to work on cars over 5 years old, that is why they are charging so much. They want you to buy a nice new car every 5 years. So look forward to either spending 40k in repairs or 40k on a new car. I remember when Mini was Mini. Cheap and cheerful and would save on gas! Now its just spend spend spend. And can we please stop making plastic manifolds and plastic thermostat housings!!!!!!!!! Geesh Ill pay the extra 1k dollars and wont complain either!!

My power steering has failed AGAIN. The first time was in 2013. Mini replaced it.... after much hassle... free of charge... (The car is 2005 model). It has just gone... in the middle of a roundabout! Scary experience! Diagnostic charge of £160 confirmed the obvious. Mini are adamant that they will only pay 50% of the charge... yet it was them who fitted the 2013 one that has failed. I need some advice, please. Thank you for reading.

In 2009, I brought it brand new. The engine light has been going on several times. Each time I take it into the dealer (thankfully it’s still covered under warranty), they tell me that it’s the type of gas I put in. Okay, fine. I bought the 91 octane gas and put in fuel injector cleaner as per their recommendation. This happened 5 times. Tomorrow, it’s the sixth time. As soon as this repair is done (thankfully still under warranty), I will drive to the Mazda dealer and trade it in. There is just no excuse for this type of problem. After reading the entries on this and other sites, I guess I feel lucky that I have not spent thousands of dollars on repairs. I love my car (09 Cooper S convertible). So much fun! But I have to let it go.

I purchased a used 2005 MINI Cooper in October 2010 with less than 27,000 miles on it. I thought I was getting a good deal, especially with the low miles. Less than 100 days after driving it, the transmission went out. It now needs a new transmission costing anywhere from $5,500.00 for used to $9,000.00 for new. Seriously? As others have noted, MINI Cooper knows there is a problem with the transmission on the older models. Although they have changed the transmission in the newer models, they refuse to help with the older models.

I was so excited when the Mini came to the US and bought one of the first off the boat in SF. Little did I know the nightmares to come. My husband and I were US Park Rangers in the west when we started to hear a whirring noise coming from my Mini. We were about to transfer to a Eastern NP September 2009. We have always had the car serviced and people would remark how well we took care of our car and how it looked new!The government moved us but we drove our vehicles to Virginia. The whir seemed more prevalent when arriving. It was quite upsetting, as we knew we were on a tight budget. I have not been working for a year due to illness. My husband starting doing investigation on the web and was reading about so many people with transmission problems. He got very upset when he saw the costs to replace it. He then wrote to a ask the mechanic online, paid his fee, and he also said it sounded like a transmission problem. We did not have the funds since we had to find a rental, put down deposits, etc.Our daughter had a new baby who was premature and I offered to help while she went back to work for a month until he was strong enough for daycare. I kissed my husband good-bye as I headed to Florida. Little did I know that it would be the last kiss of our 38-year marriage.He was so worried about the car and if I would make it. He called around to dealers to find out pricing of a new transmission and we were shocked! I found a nice mechanic, not a dealer in Florida to at least drive and confirm if it was truly the transmission. It was, I remember calling to tell my husband. It was nearly the end of the month and time to return. He did not want me to drive alone back to Virginia. He decided to have my son follow me home. Yes we were upset and worried about the costs but decided to at least get it back to the area. I tried consoling him on the phone that night, all was going to be Ok, and we would just have to take out a loan. It was stressful enough just moving and starting a new job. I was going to return home in 9 days. I never heard him so upset.The following morning, my cell phone rang. I received the dreaded phone call. He was found dead in bed. My nightmare began. After many E-mails and phone calls to Mini USA, I was told they would surely look into helping me. Before they could give me any assistance, I needed to take my vehicle to Mini Sterling first for a diagnosis. She seemed compassionate. I needed to fly back to Florida and drive it back. It had been only one month since my husbands death and kept in contact with Mini USA to let them know my progress.I spoke with a local Mini Dealer and they also seemed compassionate. I really thought I would be compensated for a bad transmission. There were so many articles and complaints online regarding faulty transmissions.I made a appointment, they took apart my car, and I wound up paying full price less a 10% coupon discount off of the labor. It devastated me! I was led on that there might be help by both Mini USA and local MINI. My cost was close to $5,000. I was informed that it would be in my best interest to have the clutch done at the same time, even though it was not needed because in the future it would be costly. I was told it would cost thousands of dollars to have to drop the engine, transmission, etc to get to the clutch. I agreed. I knew, with no income it would be even more difficult in the future.I had close to a nervous breakdown, had to meet with a therapist and was put on medication. This was too much for me to handle.Lets now fast forward to the present regarding this costly transmission and clutch! I moved to Pennsylvania to be closer to my 90 year-old mother. A couple of months ago, I noticed that the car seemed to shutter when letting up on the clutch in first, second and reverse. I could not get it into the shop earlier since I am having health issues and my time is filled with doctor appointments and therapy. Finally, I looked at the warranty on the clutch and saw it would be running out in March and figured I needed to get it to a dealer ASAP.Last week, I took it to PA mini, gave them all the invoices and told them it was under warranty. I get a phone call that day saying Sorry, it is your flywheel which is not under warranty and that will be $2,100! I am disgusted! I have been online. I have talked to mechanics and everyone says that it should be under warranty. Mini VA should have seen if there was any problem with the flywheel when they did the clutch and transmission. I was also told that a problem with the flywheel is caused by the clutch not working properly! I nearly had another breakdown. I am so disgusted. Does MINI never stand by their work? Do they always find something else to blame it on? Why do I think this way? Let me tell you about the last problem I had with their dealer in VA.When I had the clutch and transmission done they also did an oil change, oil filter, and air filter. The very next time I went for an oil change, I used a local shop that worked on Minis. It was closer, I did not have to drive nearly one and a half hours and they were cheaper. This was a very reputable place. I sat and waited in their office. The mechanic came out and asked who did the last oil change? I said minii and he said, they stripped the oil pan screw. I was upset, immediately called Mini, spoke with the service manager and he said they probably stripped it. My guy said you dont strip a screw taking it out, only when you tighten it. Mini said bring it in. Then, my guy could not even change the oil filter. It was so tight. He did not want to break anything so I said just leave it. He physically showed me. His mechanic worked for 35 years and never had this problem.I took it to Mini. I explained that I needed this done ASAP because I was just informed I had cancer and needed to drive to Floridas Cancer Hospital for Women. I also wanted them to check over the car that everything is in good shape.Can you just imagine what happened? They said it was not their fault for the screw and that it happens after time and I need a new oil pan and gasket. The bill would be around $1,200! This was unreal. They said I also needed a shaft seal and element if I wanted to safely go to Florida. They said they checked out the car totally and that is what is needed. I felt they should replace the oil pan for free, they would not but did not charge me for labor on that job after really losing it! So I had them both done.Now here is the kicker. When I went to MINI PA and found out about the flywheel they do a inspection. On the paperwork I received, they suggested a new crank seal and oil pan. Just what I had done! I told the manager that and he apologized and said he had not seen that I had it done but there were some dried oil drops.Can you now see how I do not trust any of the dealers? I am out thousands of dollars and still have a car that needs a new flywheel. Is this the way an owner should be treated?

I no longer own my 2008 Mini Clubman. Happily traded it in for a new Prius on July 18. 2013. Mini Cooper never responded to my correspondence outlining the many problems I had experienced with the vehicle and my request for a response by July 19, 2013. Minis failure to respond sent a clear message to me that consumer confidence and satisfaction is not a priority. While I will always love the Mini for its cute design, I will be the first to advise anyone looking to own one to steer clear, unless you have a lot of time and money to waste.

2nd Post here - venting out frustration of owning 15 Cooper S. Late 2015, was looking for a sporty car for office commute. GTI, WRX and Mini were my shortlist in that order. Test drove MINI. It spoke to me and with all excitement I bought it. This was the only time when I had excitement buying a car. I was very much skeptical about MINI’s reliability – but learned that with 3rd generation it’s all good. Even the dealer assured me.Day of the purchase drove home and parked with a huge grin. Only to find white smoke from the hood. Called the dealer, they said it might be water evaporating after the wash. Since I knew better, I took it to the dealer next day and they diagnosed that it was oil leak. Brand new car with oil leak!! Dealer was intending to repair. Being frustrated, contacted MINI (corporate). They were awesome. Felt me valued. Gave me free extended warranty or return the car back. Seeing how I was treated, I didn’t return it. It was absolutely awesome customer experience. Things like these can only be found in marketing text books. Already started planning for next MINI then – Clubman or JCW or perhaps a BMW? Who doesn’t like a M3?All well. Until one day check engine light came ON. Panicked, stopped the car. Called the dealer. Luckily there was no power loss. They insisted me to send a photo of the light – to make I am talking about the same. Took to the dealer, they didn’t find any issues. Returned the car back. After a week again the light came ON. Took back again, they said they have to replace environmental sensor (along with radiator). This was a moment where I was very glad that my car had problem on the first day of purchase – extended warranty!! Dealer fixed it. On a routine service, dealer found problem with rotors and replaced all 4 around 25k miles. I was shocked about it. Replacing rotors? And that too at 25k miles? Anyway I am not paying for it, so went with it.Coming to present. Thursday evening from office - cold north east weather. Again the dreaded check engine light. Feels like it is the same old sensor. Going to the dealer on Saturday. Getting very much tired of this. All of this in 2 years and 32K miles!! Does not give me much confidence of keeping this car for long. Not a single car I owned had this many problems. No way could I keep this car beyond extended warranty. And because of the history of all repairs, I am not going to get much either when I try to sell it. MINI is build like a race car. It is awesome when it works. But we use MINI as a daily driver, we need it to last. It needs to be reliable. Owning MINI is like being in an unhappy marriage. You had some wonderful moments, but you know you can’t let this go for long… You will ruin your life… Talks a lot about BMW family as well… so called German engineering perhaps!!!

Mini Cooper knows there is something wrong with the air bag seat tensioners in their cars in the first generation and now in the 2nd generation because of all the online complaints and act as if nothing is wrong. I have a 2007 mini coopers with 54,000 miles in excellent condition. Back seats sat in twice and front seat around 6-8 times and that dreaded air bag seat beat tensioner light is on. Oh yeah, whenever I was my car. It wont crank either. What the hell is that. This car is too expensive to have these problems. BMW/Mini.Cooper need to take Care of their customers or stop making these cars. I contacted BMW/Mini and they were like sorry, l cant help you. I wanna file a class action lawsuit against them.

I have a 2008 Clubman. Overall, I really like the car. I bought it used with less than 6K miles, at a really good price. I would like to get a new one, but there are issues that turn me off about Mini/BMW--the dealers/sales/service people are just taught to deny, deny, deny problems. My windshield looks like the surface of the moon. Its the angle, they say. Low to the ground, they say. I have had VW bugs in the old days with practically vertical windshields that were no further from the ground. They just put cheap, soft glass in the Minis, and it wont change.Their computer people are idiots--why would anyone think that they should totally reset my radio settings every time I get out of the car? Insane! The sunroof has no shield. At certain sun angles, the light is blinding--not a thing you can do about it--very dangerous. The instrument panel can be totally unreadable if you wear sunglasses with polarized lenses--totally blanks out your ability to read without removing your glasses. It was utterly stupid, and again, dangerous.

I had a 2003 Mini Cooper back in 2009. It came to a tragic end in December of that year. I was coming home (not drunk), and I lost control of my car and hit a tree head on. I am still thankful to this day that I survived. In January, I went looking for a new Mini. So I went up to the one in Nashville and saw the one I wanted. It was brand new off the truck. Well, on November 11, my engine blew! I was furious! I take great care of my car. I was thinking, How can this happen?!” I got it towed to the dealership, and that cost me about $300, and the car was still under warranty too.They gave me a hard time because they didnt want to pay for the new engine. New engines cost about $15,000-$20,000 plus the labor, so basically get a new car! Well, I got that all sorted out. So in the meantime, they got me a rental car for a week! They told me it would take about that long. Well, it didnt. They wouldnt pay for the rest of the rental, so I had to pay for it, about another $350 because I didnt get my car back until January 15 of 2012! This time I was getting pissed! Well, in March, I moved to FL for school. About 15 minutes away from my new home, my transmission went out! It took them about 3 months to fix, and they also gave me hell.About August, my transmission blew again! They did the exact same thing to me (“We’re not gonna pay”, “Its your fault”, blah, blah, blah). Well, I had it. I wanted to get an estimate about trading in my car. They said $10,749 with 49,000 miles on it. I was super pissed. Now, my head gasket blew, and it’s not under warranty apparently. So Im done with Mini. Im calling corporate, and I will tell them the exact same thing I’m typing, and I will tell them I got a lemon, and I paid in full for this car by the way. I’m going to a Honda or a Nissan, better yet a Chevy!

I love my Mini, I just dont care for the people who I believed would help me when the Mini had problems. The Mini Company needs new leadership. Someone who cares about customer support and takes problems with the Mini serious. The only way WE can fix these problems are to join together and take these guys to court. Separate we are weak and unimportant, but TOGETHER we can form a wave that can change things. That is the only way to right the wrongs that have been waged against us.I have owned a Mini countryman since November 2011. The car is a 2012 model that I had made at the factory. The car now has 63000 miles and the repairs include: 1. replaced fuel pump 2. replaced spark plugs 3 replaced all four tires 4. replaced battery 5. replaced light bulbs6. replaced the thing that holds your accessories on the railWith all the replacements, I still have a few problems with the Countryman. 1. The engine cannot handle driving for long periods of time with the air conditioner on. The engine malfunction light will come on and I have to let the car cool in order for the error to go away. That problem alone is something that Mini knows and just does nothing about. 2. The battery I replaced was faulty from the start. I thought that my car just had problems but once I replaced the battery with a battery outside of the Mini dealership, the car started doing things that it had never done before. Like for example, you are not suppose to be able to lock your keys inside your car but I did. I didnt realize that that was a problem until I did the same thing with the new battery and the car just opened back up after two beeps. It was amazing to see the car do something it was suppose to do. The car misfires all the time.Now that I explained my problems, I have some advice. Dont go to Mini to get your car fixed. They are hurting your car more than helping it. If you have to go to them dont leave your car alone with them. Watch the repairs like a hawk. This might help them not break something for future repairs. NEVER BUY A USED MINI!!! ITS STUPID... Its best to buy the parts and have another shop repair whatever it needs. I recommend Pep Boys. They are good and reasonable about the repair rates.

MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.

After 6800 miles, my clutch and flywheel had to be replaced. The dealer did the repairs under warranty, but made it clear that this was a judgement call. Its true, Im fairly hard on clutches, my last car, I had to have it replaced at 30,000 miles, but 6800 seems a bit ridiculous, no?

2009 MiniCooper JCW, silver and black. Love the car, but...The first clutch linkage had a problem at just over 9000 miles. It was making a noise when I engaged the clutch and accelerated. I took it in. The service dept. at my Mini dealer where I bought the car said the clutch had been abused and that the clutch had to be replaced. The service technician sent me a picture of the clutch linkage, saying the linkage had been glazed because the fluids inside the casing got so hot. I drive the car to and from work. I dont race it. Ive driven standard on Mazdas, Pontiacs and Audis. The least distance a clutch lasted with driving in my 20s (read: probably drove much harder then) was 30,000 miles. Today, the same issue started to happen to the replacement clutch. I have 20k miles on the car. Now, the service dealer will not do anything unless I guarantee to spend $2000 to check out the car. They say if they determine that the clutch wore out because of my abusive driving then I will owe them $3400 to replace it.I called BMW of North America. They connected me with a Mini representative who would do nothing without my commitment to spend the $2000 for a diagnostic. Amazing. These guys are putting clutches out there that fail in under 20K miles every time. Nice business, if you can get away with it.

The cars are garbage - trust what youre reading online because the issues are real. The dealers say well its a BMW - when your service bill is regularly $800-$4000. Well then I guess Volkswagen charges their customers PORSCHE repair rates? FIAT - Lamborghini? Turbo replacement - 70,000 miles = $4,000, clutch replacement 60,000 miles = $2,800 the whole front end of the car comes off, 2 water pumps & two tows!Car sucks oil like the Exxon Valdez 1qt every 1k miles at least and you have to check it ALL THE TIME. I havent had to do that since my first car in 1987 - which was built in the 70s!!!! RUN FLATS SUCK - harsh ride, costly to replace - TPSS sensors $199 each. Car engine clacks/rattles/ ticks/hesitates (turbo). Instrument cluster lighting - pixels go out. Third brake light - no longer working - $300 + labor. Convertible top wear (rubbing the mechanism) dealer says outside influence/tear - but it ISNT MINI Corporate doesnt want to hear it - doesnt acknowledge anything let alone work with you.The good things are its a good looking car, fun to drive but not near enough to offset the horrific expenses to keep it maintained and fix the amazing amount of problems that come up. Like others in the forum say - MINI Corporate considers everything to be your problem - too bad, so sad - next customer please. Well not me. Cant wait to get rid of it.

My 18-year-old begged me to buy a used Mini Cooper. I told him there was problems with their transmissions and he shouldnt buy one. But of course, I gave in, reminding him I didnt like it and thought it was a mistake. He and I signed for the loan (of a 2003 cooper with 70,000 miles) and he was a happy camper for 100 days. Then he backed out of the driveway and the automatic transmission went out. Needless to say, I got to say I told you so. Now I called a dealer and talked with their service, only 8000 dollars to replace the transmission. My son doesnt know what to do, hard lesson for an 18-year- old but needless to say, I dont think he will ever buy a Mini or BMW product again.

I bought my 2007 Mini Cooper S used in January of 2013 from a reputable and well known dealership in the Hampton Roads area. Since owning it, the timing chain failed at 50,000 miles and was repaired by the only Mini Cooper dealership in the area. At 62,000 miles, the oil filter housing began to leak and was also replaced by the same Mini Cooper dealership. Now at 75,000 miles, the timing chain, oil pump, and turbo has failed. The dealership is also advising me that my Mini Cooper might need a new engine. Really, a new engine at 75,000 miles? My Mini Cooper has been at the Mini Cooper dealership for almost two weeks as they try to fix this poorly built machine. This vehicle has always been maintained and has never been abused. Mini is aware of the issue with the timing chain and oil filter housing and yet they fail to take the responsibility to correct the issues for their owners. The dealership cant even provide you with a loaner vehicle because they have more owners with broke down Minis than they have loaners. So far, the warranty company has paid for all the repairs, but as of today the warranty is questioning if any more repairs should be done since the cost of repair is approaching if not exceeding the value of the vehicle. If you are considering buying a Mini, spend your money elsewhere and stay as far away from this poorly made, issue prone, and unreliable machinery.

I just bought a 08 Mini Cooper S Automatic with 77,000 miles. The person I bought it from showed me an inspection done at Mini in Pleasanton, and showed walnut blasting done to fix check engine light. I was told that was the only issue. After buying it, the check engine light came on 2 days later. I took it back to Mini in Pleasanton, they told me actually there was a big list of problems the seller never disclosed to me. Upon questioning him, he (Sean) who works at Nohrs RV center, said he felt the other items were not important so never showed me the paperwork.The other work that he had written paperwork needing consisted of water pump leaking needs replacement, vacuum pump replacement, fuel feed line, air intake boot cracked. So, I left car at the Mini dealer for 2 days to check everything. I found out on top of those issues it also needs the timing chain replaced, which Mini customer service refused to help pay anything towards, well known Mini defect. Also valve cover gasket needs replacement, and catalytic converter. I was tricked by the salesperson at Nohrs RV center in Pleasanton in the beginning, and now found out these cars have so many issues, as the manufacturer does not stand behind their product at all.

My wife and I purchased a 2010 Mini Cooper convertible at Greenville, S.C. in Sept. of 2010. The vehicle was fun to drive and could easily bring out the teenager in you. After over 5 hours of being brow beat in the dealership, we left with what we were led to believe was a 5 year, 100k, extended warranty. We sadly found out that it was an extended service contract. We also found out that, at this dealership 2 hours from us, there always happened to be over $100 in work needing to be done that wasnt covered. This quickly rose to $500-600 each visit. When we took our first trip of over 2 days or went to buy more than 2 bags of groceries we quickly learned the best way to put items in the rear seat was to lower the top. So much for the $500 rear seat cover I ordered. We stopped using the rip off artists in Greenville, finding a repair facility locally that is reputable and does fantastic work, though the expense of service was still high due to Minis pricing.Recently the engine light has been coming on and the vehicle began skipping. Our repair shop did all they could, sometimes at no charge to us, to repair the vehicle. They suggested we take it to a dealership. There was a new dealership that had opened closer to our home. We took the vehicle there and it took them a week to call me to report that the #1 plug was fouling and the suggested repair was to replace the engine.The vehicle was serviced regularly with all recommended services being completed locally. The vehicle was not abused, driven by 2 60-65 year olds. I think it is very poor workmanship when a vehicle with under 120k miles has to have the motor replaced. I was told by the dealer service manager that this was high mileage. Basically got the same from Mini corporate and that this may also be the norm on BMWs .If you have a Mini get rid of it before 100k miles. As far as the manufacturer is concerned you have a disposable car.

First, I got to say it was great for about 6 months. Love the look and seemed affordable. First thing that went out was the windshield cleaner boxes. I went to the Mini Cooper dealership because that is where my warranty was honored. 3 times I went back to fix them and never was it fixed properly, still doesnt work. The second thing was the air conditioner stopped working. And then the windshield cracked on the top. Come to find out, it was a manufacturer defect. I did receive a call back for that and the paper work was so extensive, I didnt even bother to try to get my money back. And then the little exterior pieces started falling off, there are so many pieces I cant even get through them all. Lets just say I would go back to the side of the freeway to find pieces of my car so I wouldnt have to order overpriced plastic pieces to make my car look halfway normal. And then the passenger door wouldnt open. And then the antifreeze is dumping out everywhere. I just keep filling it up until I have time to fix that too. And not to mention the tires for a turbo are $215 at the lowest cost. Oh did I forget to tell you there is a small oil leak also. Oh yeah, lets not forget the cigarette lighter stopped working too. Cant charge my phone either. Oh and both of the door interior door handles fell off too. Buyer beware. This car sucks!!!!!

I bought a 2004 Mini Cooper used from Tony Harrington at Gates in South Bend, IN in Oct. 2009. This was my first Mini experience. I drove Mini with the sales guy and complained about some noises. He told me, Its a Mini. Thats what they do and assured me the Mini was completely inspected inside and out and that Gates would never sell a car with known problems. Well five weeks later, that noise I complained about was the power steering pump dying and went out. I called Gates Mini and got no resolution at all. I started googling and saw that tons of people had similar problems, yet there were no recalls. I was very upset and disappointed. These little cars arent cheap at all. The pump + labor through BMW was $1400+ but I found a local mechanic who did it for $983. That was a lot of money for this repair and it seems to me Mini should have issued a recall.

I love my 2012 Mini Cooper, looks sharp and handles great, fun to drive, great get up and go, shifts good, like that you can easily customize the look of your vehicle. I like its color red, the 10 year US anniversary version, bonnet stripes, interior features including heated seats and cruise control, great cd player and sound, love the interior lighting. But it could be easier to get grandkids into the backseat. And as with any vehicle, it could have better gas mileage or electric, now that they have a 4 door coupe I would have selected it to better get kiddos in backseat.

I do love how unique my car is, however I thank god for purchasing a 100,000-mile warranty when I bought the car brand new. I even bought a tire warranty for blowouts on the run-flat tires. The tire warranty cost me a little over 900.00. It paid for itself the first year. I had 2 blowouts and the Dunlop tires were 400.00 a piece. I have not had one since then. I have had a serious oil leak that took the dealership about 5 different times to repair, but they finally did and paid for the oil stains to be removed from my driveway.OMG, I just noticed the new Mini S has the exhaust pipes, one on far right and one on far left, which is to prevent serious burns to your legs while getting things out of the back of your car. That is a wise idea! I am bringing my car in tomorrow to the dealership for service. The red lit up fonts are getting blotchy and I think I need a break job. I have never had a break job and there is 51000 miles on my car.... Hmmm. I get over 400 miles to a tank on my mini, and it is fast! ONLY USE SUPREME CHEVRON OR SHELL GASOLINE!!!!!

Just purchased a 2009 Mini Cooper S from Carmax. We are not happy with either. Yes, they are neat cars, but the reviews and warnings you read about are all accurate. These engines are so poorly designed. Had the car for a few months and it has been parked more than driven. Purchase something else and maybe Mini will eventually redesign. We have already seen a failed vacuum pump, timing chain tensioner issues, misfiring engine. This was a huge mistake. Worst car we have ever owned.

My Mini Cooper Spontaneous caught on fire. Before all this happened, I took the car in for service. I stated to the service advisor that the car was not driving right. I said Im sure that some services need to be looked at. My buddy ol pal popped the key into the card reader and said, Nope, nothing showed up. Youre good to go. I exited with a smile on my face, never thinking twice. It could be that my mind was playing car games.On Saturday, 8/27/11 (10:30 pm), the car was sitting in drive. I came home, parked the car and didnt hear or notice anything. On Sunday, 8/28/11 (4:00 pm), a police came knocking on the door. My car was on fire. The plantation fire department was in the process of putting out the fire. The cause was unknown. The fire department guy said, From the looks of this incident, whats seems to cause this was the electrical fuse. The flames were shooting 8 ft in the air. The car is totaled. Theres no engine. Theres nothing left besides some of the interior cabin.

Recently my own Mini Cooper taught me more than I ever wanted to know about interference engines. Apparently when the timing chain tensioner fails it destroys the engine completely. So my Mini, which I love, which was my only way to get to work and help keep this country free is now sitting on a $12,000 repair bill. Now I am left to explain to my wife why she will not have a vehicle available to take my 2 and 3 year old to the dentists because I need to make money to pay off the car loan on a vehicle that is essential worthless. So needless to say I have done my research and have found a plethora of issues concerning the timing chain design problems that plague minis. From my perspective it just does not seem fair. I want to get this issue resolved. Better yet I would like to get this issues resolved without the necessity to take out a second mortgage.

This is by no stretch, the worst car on the face of the planet. I say this in all fairness to mini and BMW. I had to have the engine changed four times. The turbo changed 3 times and the transmission changed twice. All with less than 85000 miles on the car. I have spent over $50,000 on this car because my wife loved it and wanted to keep it. I currently still have the vehicle. It still runs after repairing it last but, I paid more to repair it than it is worth (blue book). So I will drive it till it breaks then scrap it.I bought her a brand new Nissan. It has had no issues nor do I expect it to in the near future. I just spent another 2300 on the car to have other Plastic components fixed to repair the car to make it usable. However, if I had thought it through I would have taken the car to a scrap yard instead. If I could have given Mini a negative star review I would have. The kicker here is the fact that they Mini knowingly sale crap vehicles to the public. Knowing the issues exist but failing to accept responsibility for the shortcomings is truly the real issue that makes me hate them.I feel there are a few things everyone should know. Yes, the mini is a very fun car to drive when it works and while it last. However, this is few and very far between. The cars reliability rating should be sitting in the negative range. I say this because as long as I have owned the car it has sat in the service department more than it has been on the road. I have had lots of awesome rentals over the years though. Thus the reason for the purchase of the new Nissan. Do yourself a favor and stay away from this company that fails to own their mistakes. Instead, you will be left to pay for them if you make the purchase. I recommend any other manufacturer over Mini. I dont say that lightly. I havent seen one that would provide such an inferior product all while failing to uphold a warranty. Take my advice and RUN from Mini. It is truly a terrible company to deal with. Worst reliability of any car I have owned.

My 2006 Mini Cooper convertible has been serviced by the authorized Mini dealership since the day I got it. My last service was at 100,000 miles. At 127,000 miles my transmission has gone out. I love my Mini but golly, Ive never known anyone driving any vehicle that has had their transmission go. Is this a known Mini issue or is my case an anomaly? Is the suit in California regarding Mini transmissions a national class action suit?

I bought a used 2007 Mini Cooper in July 2010. At 69,000 miles, I was driving it home from work which is about 40 minutes from my home when it started losing power. At that time, the engine light came on and I just didnt have the time to get to the side of the road before the power completely went out. It was unable to restart and there was an earthquake type of rocking/knocking in the engine area. Upon having it towed away, there was dark oil on the pavement. The mechanic that I took it to was unable to diagnose the problem but stated that there was an oil leak that seemed to start from the gasket area. They quoted me $8,600 to repair and I owe $8,300 on it. I have never in my life had such a lemon of a car. Even in high school, my junky $200 car lasted longer than two years! There is no recovery per my insurance or through Mini of Louisville. They basically said I am SOL due to the warranty being over at 50K miles. It was nearing its next oil change but other than that, no warnings. There must be something illegal about a company that sells such an overpriced product that doesnt meet up to the standards of what the product should do.

I have sent many many e-mails to mini of Towson and mini of america and they indicate that the peeling of the coating on my rims is just curb scratches. Well dealing with this type of answer indicates they DONT care about there customers and maybe future customers.Based on this I will not buy another $28,000 car from MIni who does not care

I owned a 2007 Mini Cooper S with many expensive options and the engine failed at 73,000. The dealer (New Country MINI - Hartford, CT) would not do anything even though I needed to buy a new car so I had to junk it. I believe the MINI warranty is 4 years or 48,000 miles. Meanwhile many less expensive cars have 7 year/100,000 mile warranties.

I would like to join a class action lawsuit if someone could please advise. I bought my 2007 Mini Cooper S Turbo in 2008 with just 14,000 miles on the odometer. I was told that the original owner was not satisfied with the noise that the engine made and that he returned the car to the manufacturer. At first I thought that I found a gem of a car at a local used car dealership because this Mini had every option available with very low miles on it. Little did I know just how much of a mistake I had made in buying this piece of junk.In six years I went through 2 timing chains and sprocket repairs after hearing the death rattle. Not once did a warning light tell me when I was low on oil. I actually had to top off the oil every 1,000 - 1,500 miles. This car consistently sputtered, hesitated, blew black smoke out the tailpipe and broke down so often I finally took the car to a local mechanic after my extended maintenance and parts warranties with Mini expired - which incidentally I paid an extra $5,000 for. After replacing the timing chain twice and being told by two local mechanics that my engine was ruined - Mini customer service representatives insisted that the engine was fine. I finally let my local mechanic work on the car and he found that the valves were gunked-up with carbon and one of them had a large chunk missing from it. After that repair - lo and behold my car finally stopped burning oil and I never had to top it off again between oil changes!In six years I had replaced: 2 timing chains, starter, thermostat, head gasket, water pump, rust in the gear box, rusty bolts in the hatch that were showing through the paint, knock sensor, faulty computer messages, leaking air conditioner, antenna shorting out the rear defrost and radio, service light not coming on, split o-rings, valve cover, engine vacuum, oil line, fuel inlet, leaking coolant, sensors, etc... Not to mention the multiple pieces of trim that blew off the car while driving down the highway and the multiple towing fees at $750 each.I did get some goodwill or NCs on my invoices after fighting for them and had to remind customer service every-single-time that I did indeed have a 2nd party warranty agreement that I purchased from the Mini dealership. I actually had to produce my contract each time that I was there for repairs because they couldnt find it in my records. After paying $5,000 in extra warranties, huge towing fees, $100 deductibles with every repair, lost time at work, thousands of dollars in repairs after the warranties expired, and the unnecessary grief and exhaustion of owning this piece of junk, I would never recommend that anyone buy a Mini Cooper. The customer service representatives were friendly.

I recently brought in my 2005 Mini Cooper S Convertible for some jerky shifting issues about three weeks ago. Mini told me that they connected it to a computer to modify the timing of the shifting and sent me home after telling me that they fixed the issue. After a few days, the jerky shifting returned and I drove the car back to Grand Rapids Mini to have it checked again. I was told 45 minutes later that I need a new transmission. My car has 68,000 miles on it and has been services consistently at Mini for ALL maintenance issues, during and after warranty. The cost, $10,580.00 with parts and labor. After doing a bit of research, I found that there was a class action lawsuit settlement regarding the CVT transmission in the older model Mini Coopers, of which my particular mini falls under the category.After posting a complaint on Minis Facebook page, I did receive a phone call in reference to my issue. Tina, a Mini Cooper motoring relations team member, called to tell me that she was instructed not to discuss my case with me until I have received information from Grand Rapids... A very unproductive discussion. Grand Rapids called to offer a whole 25% off the cost of parts and labor with the new $10,580.00 transmission. I declined and told them that the offer is unacceptable and frankly, disrespectful. I called Tina back to discuss this case with her further only to be told that the offer from Grand Rapids was the only offer that could be made. After requesting to talk with a supervisor or manager THREE times, I was forwarded to Simon ** at Mini Corporate.Simon talked over me several times, told me that there is no record of my car being serviced at Mini of Grand Rapids, which it has been serviced there and ONLY THERE since 2008, for which I have documentation, and told me that my car is too old to fall under the category of the class action lawsuit, even with only 68,000 miles on it. He stuck to the 25% discount on parts and labor and that was it.I cant believe that BMW/Mini Cooper can really pass by without a recall of this transmission considering all of the well-documented material online regarding the lawsuit. How can we get a recall? Does it take death? Are faulty transmissions not considered to be a safety issue? This is ridiculous. I will NEVER purchase another Mini again and I will advise my friends and family against it. Customer Service is horrible and not taking responsibility for your own manufactured issues is disgusting. Mini sucks.

I just had to take my mini in for service as it sounded like a diesel it a metal rattle noise was quite obvious. I have a 2010 mini Cooper S that fell victim to a large issue two years ago just prior to the mini Cooper recall. I am not sure if that recall is in fact tied to anything with this problem but that day the car had to be towed to the mini dealer and it only had 30 some thousand miles on it. Now Ive taken it in and been told the timing belt tensioner is in fact completely broken and the car drained 2 1/2 quarts of oil- etc etc. The car only has 52,000 miles on it and if it even looks different I take it to the mini dealer for service constantly. This is not a car that has been even given the opportunity to be neglected. This particular repair is over $2400 which is extremely odd especially with this particular car and how Few miles its driven. I have now read about the unusual timing belt problems with Mini and I would strongly suggest as per a previous article I read that the 2010 Mini be included in this consumer complaint - and seriously looked at as a potential recall problem. This can be extremely dangerous and needs to be addressed immediately. As I write my car is in for service of this exact issue crossing my fingers.

This is definitely worst car in history. I honestly believe the Germans are trying to pay us back for kicking their ** during World War II. I bought this car for my daughter two years ago. It only had 57000 miles. I bought it from a salesperson in offer up. Vehicle drove nice during the testing drive. I just wished I would’ve done some homework before saying yes to my lovely daughter. Instead of going with my heart I should’ve gone with my gut feeling of never buying European cars. Oh well. Vehicle ran good for about 5000 miles. First thing I noticed was an oil leak. Oil housing gasket needed to be replaced. Turbo oil line needed to also be changed.Luckily, I did these changes myself which saved me about 2000 dollars. Ran good for about a month then the light engine turned on. Misfire on Cylinder 1. I replaced all spark plugs and coils. After a few weeks, light went on again. This time it was the valve cover. Replaced it myself. Light goes on again. This time I replaced several sensors. Again, oil leak. Oil housing gaskets changed again. Rattling noise began coming from engine. Open valve cover and noticed chain retention rail broken. This is common on all Turbo minis. Replaced top rail retainer and cleaned out the oil pan gasket. During cleaning parts of the rail were obstructing oil pump mesh. Mini recommended to chain whole chain costing me 2100 plus 600 for cleaning oil pan. No Ty. I will do it myself. Mini ran good for about a week when light light up again. This time it was the vacuum pump. Replaced it myself. Vehicle ran good for a week until one day I get lots of white smoke coming off the exhaust pipe. No engine light though and no sign of over heating. What gives?? I’m afraid this time the head gaskets could be the issue. I’m done with this car. Two years of unbelievable headaches. Like I said worst car ever. Btw, Im selling it to CarMax. I just don’t have the heart to give someone else this piece of junk... never again am I buying a Mini... I have noticed I don’t see them on the road as much as before.

Had my car 2 months and was driving home when the tire blew - this was late at night and I was alone, tried to get a tow from Mini Roadside Assistance to be told the car was Canadian (which it is not) - they refused to tow it so I had to get my own tow. Took to a local garage and ended up buying two tires because the other was so worn out - bear in mind I’ve had the vehicle 2 months and it was still under warranty and was pre certified (both are totally useless by the way) - got my vehicle back and took it to mini in Knoxville for an alignment to be told it would cost over $6,800 for a blown tire!!!! I was told by the dealership that the screws were not tight (finger tight) and there was bright yellow paint on the problem area cleaning indicating an issue - this Mini dealership told me to contact the seller of the vehicle as it was clearly done by them.... This is where it gets super shady... When I told them I bought it from another Mini Dealership - they quickly put me on hold and then changed their mind and said it was my fault.. I had driven down a pothole or ran into a curb!! What?? That’s not true!!! There was no damage caused by me and had I driven it into a curb how the heck did the other tire get so worn that I was not allowed to drive it!! Unfortunately this seems to be Minis way now, they sell you a vehicle but the second you drive off the dealerships courtyard you are 100% on your own!!! The original dealership has washed their hands off me and have only called once to pretty much say it’s not our fault.. 2 months in and I’m about $8,900 in the hole. Oh and don’t call Mini Corporate because they don’t care - they will take notes but will not follow up with you or help because ‘each dealership is independently owned’ so you are not covered. So disappointed in Mini, it’s such a fun car but it’s a huge risk - would I even buy another one? Not on your life!!!!

2006 Mini Cooper Convertable S... Bought brand new. New transmission at 35k and now its my steering fluid pump at 75k... Once the transmission went, its been a repair every 6 months or less. Thanks Mini!

We purchased our new 2010 Mini Cooper Sport with the hopes that it would be a reliable, sturdy commuter car. The problems began two years later, in May 2012, when the check engine light illuminated. The car was taken to our local Mini Service Center, where the timing chain tensioner, seal ring, and auxiliary water pump were replaced due to recall. The check engine light illuminated again in December 2013, at which time the car was taken to our local service garage, who replaced the spark plugs, ignition coils and leaking valve cover gasket.In March 2014, the check engine light again illuminated, resulting in another trip to our local Mini Service Center. The repairs required on our four year-old car included the following: turbo heat shield replaced (recall); carbon cleaning due to carbon buildup on the intake valves (parts $251.92; labor $1350.00), fuel injection and induction system cleaning (parts $54.00; labor $100.46), leaking oil filter housing and turbo oil feed line replaced (parts $436.29; labor $1822.50), leaking vacuum pump replaced (parts $525.61, labor $202.50), leaking water pump replaced (parts $201.79, labor $652.50), oxygen sensor replaced (parts $317.73, labor $157.50). Unfortunately, just 11 days later, the overheating engine light illuminated and coolant was running from underneath the car. The car was again taken to the Mini Service Center, where the following repairs were made: T-Stat replaced (no charge due to warranty), Turbo boot replaced (parts $140.00, labor waived).I contacted the Mini Corporate Customer Service in April 2014 to file a complaint, requesting reimbursement for at least some of the charges, as our car was only four years old, has been well maintained, had just missed the maximum mileage of 50,000 for warranty coverage by 4,000 miles, and required what I would consider an excessive amount of repair. My experience with Mini Corporate Customer Service was very disappointing. The agent ultimately assigned to my claim not once spoke with me in person. My claim was denied, but I have concerns that my claim was not properly documented. Additionally, attempts to speak with a Supervisor about the service I received, and concerns with my claim, were blocked; I was informed there is no management that can be contacted.

On 3/1/16 my 2009 Mini Cooper caught fire after I turned the engine off and walked away. It started smoking and the engine compartment was fully engulfed in flames in just minutes. My car only had approx 69,000 miles on it. The result was a total loss. I never received any recall notice about my car despite the fact that I took it in for maintenance numerous times. Ive read that other owners had engine fires back in 2012. The dealership did perform a turbo heat shield check on 10/28/13.On 5/ 13/11 I had to have the turbocharger and oil supply pipe replaced at a cost of $3212.38. I recently received a notice for a class action suit against BMW for timing belt issues and engine failures. Dont know if that is relevant to my fire issue. I have received a settlement from State Farm Insurance for the fire loss but I think Mini Cooper and BMW should be responsible for these issues. How many other Mini are on the road that may catch fire? I would just like to know where I should start with these companies. I would appreciate any advice. I have all my receipts and images of my car fire.

I bought a 2003 Mini Cooper new and it had been a great car up until 70,000 miles. The automatic locks stopped working, the car would overheat when idling, but the biggest issue is the transmission went and I was told it would cost approximately $8,300 to replace. This is just wrong to have a transmission go at 70,000 miles. From what I have read this is a common occurrence. I was expecting a decent trade in value but now my car is worthless. Im very disappointed. The only reason I gave 3 stars is because I did enjoy the car for the time I was able to drive it.

Ive never owned a car so fun to drive. My 2010 Mini Cooper S Clubman 6-Speed had plenty of spunk and was on rails. Thats where the joy ended. The downhill started with an engine light at 100K miles. After $2,700 in suspicious repairs, I was told I wasnt driving it right. 6 months later, without any warning from the amazing computers, the timing chain broke. Now I have a great looking car that needs $10K in repairs. The dealership in Portland has been accommodating with loaners, etc., but they arent admitting these vehicles are not designed for higher mileage and they are all too willing to keep bleeding me dry with the repair bills. I have thought about having a third party replace the engine for $7K, but with the poor reliability, I may just junk the car instead of sinking more good money after bad. Will not be buying another Mini.

By now, every Mini owner should know of failures of the power steering fan, pump and guard and that Mini has pledged to repair or reimburse owners for breakdowns. I applied for reimbursement in May 2013 and have yet to receive it. Mini-USA told me it may be 2014 before I receive my check. My automobile shifter linkage failed within a month of purchase; it spent ten days in service five or more times the first year alone for this one problem that freezes the transmission in 5th gear. Repairs made to this automobile: At 90k miles, I have replaced 4 or 5 clutches, a transmission, power steering pump, throttle body, ac compressor and condenser, fan, alternator, both power window regulators, motor mounts and rear strut. Electrical harnesses connected to the warning system are prone to fail from rainwater leaks and/or require cleaning service. Dealer estimated charges for each of the above repairs average 1000.00 USD. Responsiveness of dealer and manufacturer is almost non-existent. I estimate I have paid 6000.00 for repairs in the last 30,000 miles.

I have a 2010 Mini Cooper S with 24k miles. I hardly drive the car and maintain the car well. All of a sudden I realize oil is leaking. I turn the car on ready to get it examined. The car is making a loud noise and starts to stall. I stop the car and get the car towed to the Mini Dealership. Six hundred dollars later and no real answer but it could be the cylinder, the timing bolt or the engine. Repair would run from six thousand to ten thousand dollars. After reading many blogs I see Mini Coopers are known for these problems and the car co. will not offer any discounts or take responsibility. I have a car which is not working and will be taking up space in my driveway.

I have a Mini Cooper 09 FOR 5 years with 51,000 miles. Just a couple weeks ago as I was driving home the engine light came on along with the temperature coolant light on. Right as this happened, I headed towards the next freeway exit when my car slowly started to slow down and came to a complete stop. My engine had died. I towed it to the dealership and told me that I needed to do a diagnostic test which I did and found out that my coolant had been leaking but later informed me that I need to do a engine tear down to see the core of the problem and figure out if this was the cause of a faulty part. Couple days later I found out that the dealer did not do the breakdown because Miniusa had told the dealer that a claim cannot be filed because through a remote, they said that since I drove 8 miles after the warning light, this is a case of negligence and nothing can be covered.Would anyone just stop there and then in the middle of the freeway when the warning signal comes on? Because the first thing on my mind was safety. Now I am stuck with a bill and a car without an engine which is going to cost me $8,000 to fix...when the car is worth only about $9,000 if it was running. Do not buy a Mini. It has too many problems which they know but would not acknowledge. Mini USA is even worse when it comes to customer service. All they say is that this is their policy and decision is finalized.

Wow, where to begin. I purchased my 2005 Mini Cooper S convertible in July 2008... It only had 38,000 miles on it. Now it has 61,000 miles. I have had recurrent convertible top problems (going into the shop again tomorrow for another top failure issue); a broken glove box door (just fell apart); wiring issues; valve cover gasket, drive belt and tensioner; wheel bearings and many recurrent grinding sounds, squeaks and clunking sounds that the service folks can never seem to duplicate? Since purchase, I have spent more than $7000 in repairs... and certainly expecting another large invoice after tomorrows visit! I guess I should be thankful the transmission hasnt failed yet. Anyone want to buy a cute little lemon?

In the end, I was contacted by an Executive Customer Care rep about my BBB complaint. She was professional and courteous and did everything she said she would do when she said she would do it. This was especially impressive given that her responses relied on many people around Thanksgiving vacation time. She said she did not know why the Regional Management Team would have turned down my request for a tow, and a week later, their decision was overturned. A day later, the new dealership contacted me to arrange EVERYTHING for just two days later. They said my MINI would be finished by Friday, but on Thursday morning, they contacted me to say I was moved to the front of the line and would have my MINI towed back to me, fixed up as good as new, a day early. MINI USA paid for EVERYTHING, and the new dealership took care of arranging the tow and the repair. When you find the right people in the company, I think they really DO care about their customers! One star off for having to work so hard to find the right people, but they have re-earned my business!

I have had two Mini Coopers, one the older model 2005, that everyone so loves to complain about, and the second a 2009 Mini Cooper S. I know several people that have Mini Coopers and love them. If you look on the internet, you will see countless websites for Mini Cooper fans; there is nothing wrong with Mini Cooper or BMW. These are singular issues. I think it is unfair for consumers to complain about a company because they made a poor and/or ill-informed decision when buying a car.

I purchased a 2005 automatic Mini Cooper last year which had 70,000 miles on it. From the word go there where problems starting with tyres needing fixed and reverse parking sensors not working. Then I discovered a much bigger problem whenever I turned my engine on my mini was either revving far too high or far too low. My mechanic didnt know what was wrong and tried a number of things to fix this including replacing the oil (£300!). The problem kept coming back however and so I went to another mechanic who told me my solenoid valve was broken and it turns if you cannot buy solenoid valves separately for minis you have to buy a whole new gear box, roughly £5,000! Essentially deeming the car unfixable. Has anyone ever had this problem/ did anyone find a solution?

I bought my 2009 Mini Cooper @ Mini of Universal City with 38,000 miles. It now has 54,000 miles on it. Within the past month the check engine light has come on a couple of times. First time, I was told it was going to cost me $4,800 to fix! I STILL owe $17,000 on the car! They told me that my exhaust side cam and rings were worn, vanos solenoid adjusting sprocket and solenoid valve were not working, I needed my exhaust side cam shafts replaced and vanos adjusting unit sprocked and vanos solenoid valve replaced. They also said my vacuum pump and oil filter housing gasket were leaking.TWO weeks earlier I had it in the repair shop for new brakes, and oil change, so my service adviser was SHOCKED that I was losing so much oil. He also said that I shouldnt be paying so much for a car I had JUST BOUGHT and JUST had in the shop for repairs! He called Mini and they agreed to pay for all of the cost minus $400 (which I had to magically come up with). My monthly car payment alone is $401.00! THREE DAYS LATER the check engine light came on AGAIN! This time, (same service adviser) told me it would be $1,000 to fix! Apparently my mass airflow sensor needed to be replaced and they had to reset my camshaft timing chain. I declined having them repair the sensor, and instead called Mini to complain. I ALSO spoke to SHAWN who informed me that he would do his best to help me, because $6,000 worth of work on a mini that only has 54,000 miles on it is ridiculous (his words). He told me he would get back to me within 3-5 business days. Its been 3 weeks. I have called him over and over and have yet to get a response from him. I seriously want them to buy back my car. This isnt fair. Plain and simple. Does anyone know about the buy back process?

I bought this car from a Mini dealer in June 2011, supposedly to have a normal years warranty and full service when required. Within a couple of months the cam chain snapped on the M25, breaking the casing, which drained it of all oil. The Mini was repaired under warranty, and I was told that there would be no further detriment with the car. Within a few months, a leak appeared within the car and damaged all the upholstery, which again was cleaned under warranty, but has subsequently reappeared after the warranty expired. The car was recalled for a part replacement whilst still under warranty. The car had been burning oil at a phenomenal rate which it still is. I was told that this is normal and generally have to put two liters a month in the car, despite not doing many miles.Within a month of the warranty expiring, all four tires needed replacing, despite having only done 4000 miles since the purchase. A fault light appeared regarding the wiper reservoir, which will not reset. Then after only 39,000 miles, the clutch started slipping and needed replacing which cost over £1000 to replace, which seems to be standard as I know two other owners which have had to replace the clutch at such low mileage. Since having that done within a month the front two new tires have had to replaced at a cost of £150 each as a result of the suspension bushes wearing, and which this is going to further cost more money to rectify. All I get from the dealership is literature on new Minis and as yet they havent even offered me the service as promised. Buy a new one, no thanks.

Freak type of situation happened to my speedometer cover (the clear plastic)... On the weekend of 5/29/15 I decided to give my car a really deep clean and brought out my dealer supplied cleaning bucket of cleaning products. As I proceeded to start to clean the dash area and the speedometers lenses I noticed some cleanser seeping behind the speedometer plastic and then some very bad cracking and separating started. I immediately stopped and started to look at the problem and realized there had been a large crack that was not visible to the eye until the cleaner got onto it. I immediately called the dealer. Drove 1hr to get there and have them look at it. Now here is where things went bad.After about an hour wait I was called into the service area and they started talking to me about non warrantable items. I at this point now realized my situation and outcome was NOT going to be favorable. They deemed this as a situation that they had never seen happened before and then they blamed me for the problem. I truly believe that a $30,000 car only owned by me for a few months and that would have a freak incident like this would have been covered. I was only asking for the damage that I believe could have been a manufacturing defect, it should have been taken care of. I was then told, The service manager would reach out to you, and get back to me when a solution could be reached. I at this point got into my car and proceeded home a very dissatisfied customer.I received a call back from the service manager after several days, according to him after talking to a district representative, he stated as a measure of good will they would be willing to offer me a replacement at ½ the cost of the entire unit which still would cost me out of pocket $1200.00, or they were willing to pay of my deductible ($500)... if I could get this covered under my auto policy. This is my mind speaks volumes that in some way the dealership felt a certain sense of responsibility to cover this if they were willing to offer me this so called good will gesture. I fully understand this is an expensive item and there should have been a better resolution to the problem since the car is under warranty and you claim boot to bonnet coverage for 4 years or 50.000 miles. I truly do believe that my cost should have been $0.00.I was absolutely astounded that my insurance company decided to cover this (thank god for State Farm to which I have had them for 30 years) under ACCIDENT. They did not have to but they did, they went out way to make sure I got my car repaired... I am elated to be a customer of theirs and cant praise them enough and that is why I will remain loyal to them for life. I really wish Mini had felt the same way and taken care of this the same way. Especially since all I heard was We have never seen anything like this before.I also want to include in this statement that after receiving the adjusters estimate of the repairs, the dealerships estimate was considerably higher on list prices for the components and I have both repair estimates as evidence of what I feel was an extreme mark up when it looked as if I was paying of pocket the cost of the repair. However on the dealerships behalf after calling and going over the pricing they did agree to work within the monies provided. Thank god I had that information or I would have paid WAY too much on this repair. My intentions of bringing this up is to let you know how appalled I was by this deliberate attempt to pad the bill.

Summary: My Mini had bad quality, and almost killed me twice in 3 days; horrible service; completely unacceptable. Car situation: 6 months old, around 4,000miles, purchased Aug. 2016 from mini of St. Louis. Details about car quality: 2/26 Sun.: When I drove on highway, my car lost power immediately. Luckily I could make it to road shoulder. Car was towed to Mini at the same night. I got my car back on 2/27 and was told that this issue was caused by bad gas. But I only went to Sams Club to get premiums gas. After I got my car, I drove home directly. This morning 2/28, I drove my car to work. My car was broke down again when I was driving on highway around 7am which was rush hour. This time, I couldnt make it to road side, because there was too much traffic and I was using most left lane. Due to drivetrain malfunction which was shown on the panel of the car, the car stopped on most left lane. I almost got killed by this situation. I had to call 911 to get help. Policemen came over to shut down the highway and pushed my car from the left lane to the road shoulder.How could my car broke down when its just 6 months old and only has 4,000 miles? How could Mini of St. Louis gave me the car without fixing it and put me in life threaten situation??? Whats really wrong with my car??? Whats Mini quality??? My Mini almost killed me twice in 1 week!!! Details about service: Mini road service: 2/26 Sun. When I called Mini road side service, they used 1 hour to locate my car, when I was stuck on highway. Your road service finally located me and told me the tow car would show up in 50 mins. After 50 mins, your customer service called me and told me the driver cancelled it. And she told me they couldnt find any tow car and asked me to leave my car and would tow my car next morning on the highway. I refused it. I told her I was on the highway, nowhere to go and worried about my car would be hit by other cars. Finally she agreed to help me to find another tow car which showed up around 1 hour later. Totally, I sat in my car around 3 hours on highway to get your help. Thats unacceptable!!! This morning, when my car broke down again on highway, I called Mini of St. Louis to get help. But they answered my call and refused to help me and asked me to call Mini road side service. When I called Mini road side, your customer service asked me to call local service and told me that I could get service quicker. How could both sides just kick me around when I was forced to park on the high speed lane. Finally, road side service agreed to help me and the tow car shown up around 9 am. Total 2 hours. Police station has this record, since they came over to shut down the highway and moved my car.Mini of St. Louis dealer shop service: gave me back the unfixed car and put me in danger. This afternoon, I went to Mini of St. Louis and told the sales manager what happened again and requested to changed to another new car. Because what has happened to me, I couldnt continue to trust this Mini. The sales manager refused to replace my trouble vehicle with new Mini. And he told me I was unreasonable!!! This car and service threatened my life twice, and the response they gave me was totally unacceptable.

If I could give negative stars, I would. After owning this car barely 4 years, and JUST as the warranty expired, the engine pulley had to be replaced. Lights came on Battery Malfunction Engine Overheated- turn off car, do not drive, etc. Mini changed how they made this part in 2016 but have failed to recall it in this model. They only recalled the S Cooper. In spite of this part being a problem, they refuse to reimburse car owners for the very expensive repairs. Courtney from Mini USA called to give me her speech on this not being a known problem, even though they changed how they made it the next year. She also said it was too bad for me since I agreed to pay the service department for the repairs. I told her I was stranded at the grocery store when the lights came on and had to have it towed to the dealer. Was I supposed to walk to work? She said the warranty expired and I shouldve bought the extended warranty at purchase. I said the car shouldve lasted more than 4 years without an engine issue! Obviously, BMW USA AND MINI USA couldnt care less about standing behind their cars once they have your money. Your only recourse is to spend more money for when they break down. IF I CAN GET RID OF THIS LEMON, I WILL NEVER BUY ANOTHER MINI EVER!!!

I have a 2014 Mini Cooper coupe and I love it - not had one bit of trouble with it, love how it handles on the freeway. Only one problem - me 5ft2 perfect driving position - can see all the through the windows, hubby 6ft has trouble that cant be a bad thing stops him from driving my baby. This is my 3rd mini, before this one I had a 1974 Mini Cooper and a 2007 Mini Cooper - just love these little cars.

Reading these reviews renewed my anger at this crap company. Bought a 2008 Clubman 3 years ago. Fine the first year minus needing brakes. End of year two: dies in the middle of an intersection. A tow bill later Im told a belt in the engine snapped and bent valves. Engine is basically rebuilt (I later Google and find out that at 60,000 this very belt goes out in almost every Mini Cooper). LESS THAN A YEAR later, car dies in an intersection. Another tow bill. Faulty cylinder heads in rebuilt engine. Then, this winter. Driving to Ohio on the dark roads of Indiana country with my fiance and our dog. Car stops accelerating. We smell burning and pull over. Car is dead and barely makes it to the side of the road as huge semi trucks fly by and shake our stupid car. We feel like we are going to die on the Indiana interstate in a dinky small town. Merry Christmas to us. One day, two tow bills, one hotel night, one rental car fee we are at our destination. It took Mini a full month to tell me (after I borrowed a friends Triple A to tow it over a hundred miles to Chicago) what was wrong. That changed about 5 times. First, the cylinder (AGAIN). Then, a hose. Then the radiator. Then I was told the warranty wouldnt cover it because I had maxed the extra warranty I bought which had thankfully failed for the first two engine failures (at this point my warranty had paid 9,000 MORE than the stupid car is worth). After a full week of arguing with the ** head of maintenance (whom was ONLY nice when I was giving them money, but was a huge ** once I called Mini out on their crap cars) now my insurance is paying because Mini convinced them the damage was caused by a flying pebble we somehow didnt feel hitting the engine. I will be selling it for nothing near what I paid and NEVER EVER EVER getting this car again. I have told every single person I know not to buy one, either.

Bought a used 2007 Mini Cooper r56 S model for general use. Was in nice shape, good Carfax, low miles (54000) and not even 30 miles down the road in the middle of a four lane highway, the car shut down completely. Had the vehicle towed home and then to Mini only to find that a vacuum pump went out while driving. Gave no warning which led to seizure of the engine. Mini has quoted almost $8000 in repairs and, after calling corporate, they are refusing to assist in any way, shape or form. This is a well known problem and I am shocked that they are continuing to allow this to happen with no resolve. My extended warranty doesnt cover vacuum pumps so no help there either. Just a terrible situation. I hope that someone engages a class action suit against Mini for these problems. Not only did it destroy me financially, it almost cost me my life as no warnings, bells, etc. went off and the vehicle left me in the middle of four lanes of traffic. Mini North America offered NO help, so now I will continue to write others and warn people not to buy these vehicles as they are dangerous.

I purchased a 2003 Mini Cooper from Orange Empire. After 7 months of owning the vehicle, it started acting funny when driven more than 50 mph. It pulled back, hesitated. I took it back to the dealer where I purchased it and all they could recommend at that time was to have Irvine Mini Cooper check it out. So I dropped the car off at Orange Empire. They made the arrangement with Irvine Mini to have it checked. When I picked up the vehicle, they had reset the transmission and changed the transmission oil. This mickey mouse work only lasted for about a year and the same problem came back again. Mini Coopers are very hard to diagnose or at least several of the shops I took it couldnt find the problem until I took it to a shop that was highly recommended. Their diagnosis was the transmission needed to be replaced. The cost is approx $8,000 which is outrageous. Since then, I have been following a lot of blogs reporting the same problem Im having with Mini Coopers that were released in 2002-2005. I guess, BMW realized that the transmission in these models did not function to satisfaction and made changes from 2006 and above. But what about the rest of us that have bought Mini Coopers from 2002-2005? Are we stuck with such a high bill because BMW doesnt want to take responsibility? Im highly disappointed and angry. The car oil or any repairs arent cheap. Im still paying for my car and on top of it, I have to pay for a bad transmission? Not fair. Please help the thousands of us that own these vehicles. Thank you for your time.

I have a 2007 Mini Cooper with the extended warranty that has cost me thousands of dollars. I still owe 10,000 on the car and it has 50,000 miles. It breaks down with something different every few months. A class action suit should be filed against BMW and all involved. I am a school teacher and I have to take the bus 45 miles each way (stand in ice and snow, and 15 degree weather) because I do not have a car that runs. BMW of Anchorage and the Mini Cooper Dealership are crooks.

Did you know Mini Cooper was a centerfold in Playboy Magazine? Got your attention now, dont I? Good!Thinking of buying a BMW or Mini Cooper Product, DONT! At least until youve read this and the class action lawsuit against BMW and Mini Cooper Aarons VS BMW. This lawsuit is being handled by Kurtzman & Carson Consultants, Philip Cooper. 886-381-9100.When I purchased my 2007 Mini Cooper I did so because I thought it was the cutest, coolest, and most fun car I had ever driven. Then the practical side of me took over and I did my due diligence and research. Who knew that the Continuously Variable Transmission (CVT) would prematurely fail and without warning, recklessly putting me in a gravely dangerous situation in the high speed lane on the expressway way during rush hour traffic? BMW and Mini Cooper knew, thats who!! Its amazing that I wasnt struck by the semi behind me traveling at a high rate of speed, considering my Mini Cooper dropped down to 15 mph after the CVT permanently failed while traveling at a rate of 65 mph!BMW presented the Mini Cooper as a high performance, yet affordable high end premium small vehicle which emphasized their design and performance features, cornering abilities, good looks and fashionable styling. Did you know that the Mini Cooper even graced the centerfold of Playboy Magazine? Yes! Playboy Magazine!! BMW group bragged, through its aggressive marketing tactics, that the Mini Coopers design, layout, content and performance along with it being fun to drive, its price point, and high quality were enough to wear the BMW Badge.I thought I had died and gone to heaven! This was my favorite car ever! I babied my Mini Cooper and serviced it regularly, of course. None the wiser, I loved that car, still do. BMW & Mini Cooper not so much!I was so excited and proud to be driving a Mini Cooper and I remained ecstatic until recently. A Mini Cooper convertible was my dream car, BUT now it’s my recurring nightmare! Well, for once, I made my extravagant purchase base on emotion AND logic, what a change for me. Now I wish I didnt do the research to back up my emotional purchase, at least I could said, shoulda, woulda, coulda messed up again. Oh by the way, that BMW Badge, what I didnt know it means Badge of Dishonor! Shame on you BMW!Not only did BMW deny knowledge of the premature CVT but they also undertook affirmative efforts to conceal the failures through a series of TSB Technical Service Bulletins issued to repair facilities, thus stalling long enough for the warranty to expire before owners were made fully aware of the true problem. Its obvious that BMW knew of the problems based not only on the complaints made directly to them but also numerous complaints made to the NHTSA National Highway Transportation and Safety Administration. Yet BMW refuses to publicly acknowledge the problem or offer remedy, instead keeping it a secret as long as possible. As if this wasnt bad enough, BMW CONTINUED TO KNOWINGLY SELL VEHICLES EQUIPPED WITH CVTS PRONE TO PREMATURE FAILURE! Despite BMWs efforts to conceal the issue, customer complaints and CVT failures continued. Way to go BMW! Something to be said for your consistency.Thinking back now, Mini Cooper was always aggressively sending me marketing materials for the newest, latest, hottest Mini Cooper Convertible, of course wanting me to trade in my 2007 Convertible Mini Cooper, for a brand new sleeker, faster more stylish Mini Cooper Convertible. What would have happened if BMW would have put all of that time, effort, and cost into a recall? Or a Just FYI, your CVT might fail, please call us later. Well never know because that would be considered above board or proactive good customer service and as we have discovered, BMW possess NONE of those qualities.There is a saying, If it seems to be too good to be true, it probably is. This is so true with BMW. BMW knowingly under budgeted production and could not keep up with the demand it created. After all everyone wanted that beautiful, cool car that was featured in Playboy Magazine! Too bad the beauty was only skin deep! BMW sacrificed quality and turned out substandard parts and shoddy workmanship, all the while refusing to take responsibility for their actions knowing full well that they were recklessly putting their loyal customers in harms way when the CVT failed.To this day, even in the face of these numerous complaints, BMW continues to deny that there is a problem with the CVT and refuses to disclose the truth to consumers. I ask you, How is this possible in this day and age? Who does BMW know that we lowly (no longer loyal) consumers dont and why should we have to pay to clean up their mess?Never again will I own a BMW or Mini Cooper product and I will make it my lifes mission to share this message with everyone!

Mini Cooper S 2006 70k miles - transmission bumped, brought it to the dealer and they said the transmission needs to be REPLACED. I asked why cant they change the valve body instead of a $9000 transmission. Mini will not fix them but only replace them. The biggest scam ever and they are getting away with it. Now when I see a Mini, I laugh.

I am the owner of a previously owned 2010 Mini Cooper Clubman. I purchased this car from Carmax in Ontario California in March of 2013. At the time of purchase, it had approximately 27000 miles on the odometer. After seeing this car I just fell in love with it, and for the first few months, all was well. Then the warning lights on the dash started appearing...all small, easily fixed items, but still annoying. I was willing to over-look a few weird items because of the fun to drive factor. It handles like nothing else, and gets pretty good mileage. I liked that it was easy to work on, such as doing brakes, or oil changes, and felt confident that this would be the last car Id need to buy....Then Friday February 20, 2015, while running errands around the area, my temp light came on. I quickly pulled to the side of the road and opened the hood. I found the reservoir low, so I added water from my emergency roadside kit. I continued on my way and there were no indications of any problems. The car ran fine, no lights or warnings appearing, etc...Suddenly the temp light is back, and now it’s turned from yellow to red! I managed to pull into a gas station where the car promptly died and the terrible ! light came on...the car refused to start. I found the reservoir empty, so I added water, hoping this would get me home. After adding water, I decided to check the oil level and water poured out the dipstick hole. The car has 45178 miles on it. I called a friend who is a mechanic and described the situation...not good..possible blown head gasket, possibly worse.I called AAA (love these guys! This is what service is all about!) and then called Carmax...to their credit, they tried to find any and all remedies to help me out, but no deal. I didnt purchase an extended warranty (why would I on a car with 27000 miles?). I never bothered calling BMW, as Ive heard endless tales of how they refuse to admit, acknowledge or compensate their loyal owners when the inevitable catastrophe comes...I now have the expense of repairing this vehicle, at which point I will sell it and NEVER purchase another BMW product. Im DONE! Im lucky my 15 year old Mitsubishi Montero Sport with 138000 miles is still here...OH and BMW, my Montero has NEVER stranded me!! They built like it’s meant to be used and made it to last. You guys should take a lesson from the Japanese. I can only imagine what may have happened if I was traveling with my family and this failure had happened on a freeway here in California...Shame on you BMW/Mini! Ill be contacting the lawyers in the class action lawsuit, maybe I can get some relief through them.

I took my cooper in for a tire noise. I paid diagnostic fee of $120 to figure out that it was an almost flat tire. They refused to apply the diagnostic fee towards the installation of the new tire. Also, I was charged $70 to put in two light bulbs. Has anyone had this experience? I feel very ripped off.

I took the 2012 Mini Cooper to the SLC dealer to check the check engine light. They had no mechanics on duty at 10:30 AM Monday. The earliest they could diagnose it was 4:30 pm. I live 350 miles south. I drove home and the car broke down 200 and more away from two different dealers. I had it repaired with a service contract sold by the dealer. They would not honor that because the car was not out of warranty. Mini Cooper Corporate USA would not pay for repair of the auto unless I towed it 250 miles to Las Vegas. The problem was the ignition coil. This was checked by the dealer prior to sale at 36,900 miles and broke less than 2,000 miles later. Its a dishonorable company with a shoddy product.

I have a MINI 2009 Clubman S. At 48000 miles, I had to replace the turbo. At 58000, I had to replace the engine for a failed timing chain. I will have put 10000 more into a car costing 28000 with 56000 miles total. Both the turbo and the timing chain gave me no warning lights from the super duper computer system I was sold on. My dealership in Memphis Tn is horrible as well. I went to one of the dealerships in North Atlanta, Wonderful service! I had been missing the passenger foot mat for all the visits to the Memphis location for years. They never replaced it. The Atlanta dealer did at no charge. I did not even ask. I am at my wits end with my dealership and this lemon of a car. I am talking to an attorney tomorrow.

I was pressured into buying a car that I didnt need... purchased car because warranty was running out. I asked if I could extend... they lied, saying that I could not pay for an extension.

I am shocked and dismayed about the number of complaints about Mini Coopers! I too fell in love with my 2009 mini (cute as a box full of kittens!) LOVE driving it! BUT at 25k the water pump went. At 49k the top had to be replaced. Later the thermostat housing cracked, and at 82k a freeze out plug inside the timing chain housing blew out, blowing the engine. I still love the car and am going to fix it (at about $8000 for a used engine). I think BMW should be responsible for all of these engines blowing! What if the used engine blows? I cant afford another 8 grand!!!

Horrible Mini Service Experience: On Wednesday, May 24, I called a Mini Cooper dealership in Burlington, VT. A mechanic I use down here in Southern Vermont told me I need new rotors and brake pads. Before I drive two+ hours to Burlington, I want to be SURE these items are covered in the extended warranty I purchased. After a pause, I was told Yes they are - well change your oil and get you new rotors and pads. I wanted to be 100% sure. So after hearing this, I cancelled work on Thursday and left on the TWO HOUR drive to Burlington. This is the result:I waited in the waiting room for an hour and a half while my car was being serviced, at which point someone from the Service Dept came out - and handed me an estimate for over $1,100.00. Your calipers are seeping. I said I didnt want the new calipers - I planned on trading the car in soon. I didnt hear anything else: Okay was the reply from the Service Dept Rep. He came back 30 minutes later and said Youre all set. But the funny thing was the lack of any indication of rotors and pads on the bill. I went out to my car, and saw there was no brake work done, at all. I was not informed of this - I could have driven off thinking I had new brakes. Instead I still had the dangerous situation I drove the two hours to Burlington to have fixed.I went back into to Service dept and wanted to know why they had not replaced the rotors and pads. The reply was: This is tricky - just what you want to hear from an auto dealership. Your calipers were seeping, and this voided the warranty. Before I could go any further he then dropped another bomb: And your warranty doesnt cover the rotors and pads anyway.So that was three hundred miles and five hours of driving - for absolutely nothing. Im getting out of Mini Coopers as a result of this experience, and I would strongly advise anyone to STEER CLEAR of any and all Extended Warranty offers made by any car dealership - it is a complete con job. And you might want to consider this as well: after 70,000 miles, these cars become incredibly unreliable and expensive to own: AT 70,000 miles, things started to go expensively wrong: another dealership, a Mini dealer in Albany, NY, told me I needed a new thermostat - and wanted $1000.00 ($975.00) for the repair.I said no thank you - and took it to a certified independent BMW mechanic, and got the exact same job done for under $500.00. I neednt tell you - if you have the deep pockets and dont mind being ripped off on a continuing basis - by all means keep using the Mini Cooper dealerships. They are more than happy to have your business. They will never get mine again.

We purchased a brand new Mini Cooper, a countryman. It has less than 7,000 miles on it and there was a nail in the tire. The repair shop replaced the one tire with a different brand without our authorization. We explained on a brand new car we would like the tires to match. We purchased this car for over $30,000 new less than 6 months ago and are concerned that there is no replacement tires on a brand new car?

I bought a 2008 mini cooper in 2014. It only has 63000 miles on it. It has been cutting off in heavy traffic. I am afraid for my life because it may cause me to get hit from behind and seriously injured. What can I do to get this car fixed by the manufacture. Bmw shop told me it will cost me 4000.0 to fix. Can anyone tell me how to file a lawsuit against Bmw to get this car fixed.

I bought my 2010 Clubman about six months ago from the Mini dealer in Jacksonville, FL. I asked about the timing/mileage for tuneups, oil changes, etc. The salesman told me that this was all computer controlled - all I had to do was watch the dashboard lights and readout. I read the manual especially the section about maintenance. It is important to note that neither the salesman nor the cars manual states anything about checking the oil level or water level on a periodic basis. Neither the salesman nor the manual states that the oil level is monitored by one of the cars computers and lights/readout.So, one day the engine light comes on. The manual says it is okay to drive slowly with the light on. Which is exactly what I did -- I headed the car to the shop. Unfortunately, in less than one mile the car died. The car was towed to the shop. The engine threw a rod due to a lack of oil: there was less than one liter of oil in the pan. Now I am facing a $7000 bill to replace the engine. Why wasnt I informed to check the oil periodically? Had I done so, my engine would not have died. Mini was on notice of the lack of oil level monitoring and on notice as to oil usage/burning; however, Mini was completely silent. Question - is there a lawyer out there who is interested in a gross negligence lawsuit against Mini? If so, please contact me.

Purchased a Mini Cooper s new. After 32,000 miles engine started having major problems. Long list of repairs totalling $7,000 were needed. Sold car for a loss. I was sold on Minis styling, fuel economy, and small size. I wish I had paid attention to its lack of quality and longevity. I been driving for over 30 years and have never had a car with so many issues with such low miles. The service people and dealers seemed to imply my mini was some kind of unique problem. Guess theyve been drinking the Kool-Aid too long.

I bought my 2011 Mini Cooper used in April 2014 with 17K miles on it; mint condition, had it checked by my mechanic and perfect condition. At 28K the engine malfunction light came on but car was running great. Mechanic said small micro fuel leak, no worries. 30K tune up car was great. 10 days after the tune up the car lost all engine power on I95 and the engine malfunction light came on. Had it towed to the dealer. Apparently the ignition coil had failed, almost never heard of for any car at 30K miles. Dealer replaced ignition coil and plugs. I love my Mini, so fun to drive but the factory warranty is out in 4 days. Ive done a lot of research; the ignition coil is not a regular Mini issue such as the transmission or tensioner. I do not know if I should get rid of the car, I love it but do not have the time or money to have it spend a percentage of its lifetime in for repairs. I do not have nay problems with the car, it runs great. I am fanatic about oil changes, tire rotates, and general maintenance. But not sure if that makes a difference with the Mini.

2006 Mini Cooper - I am the second owner of this car, bought a year old from CarSense in PA. I have about 111,000 miles on it, bought it at after ~35,000. I faithfully change my synthetic oil well before the recommended mileage, yet my transmission began destroying itself anyway. My previous car, a 1997 Toyota Rav4, lasted over 250,000 miles before my family traded it in without issues. The clutch alone lasted past 200,000 miles. I am very disappointed that BMW would put such a shoddy product on the market. My car is currently being dismantled by my mechanic to determine the extent of the damage. My first indication was a clicking sound which seemed to be coming from the front left wheel area. I was able to drive it for several weeks like that and took it to the repair shop for that noise, only to learn it was the same transmission issue that is plaguing many Mini owners. I do not recommend that anyone purchase a Mini Cooper due to this issue, which is not acknowledged as a known issue by Mini service at the dealership. I would love to join a lawsuit to resolve this and hold BMW/Mini accountable for their shoddy products.

I have been driving a stick shift for over 20 years. I have over 400,000 miles driving one. I have NEVER lost a clutch until Mini Cooper 2010 with less than 38,500 miles on it went. I called corporate, I called dealership. I was ACTUALLY told You can drive a car off the lot, brand new and it could break. That was enough to tell me to NEVER buy a Mini Cooper again. I have an 11 year old Mazda 3 with 90,000 miles that has cost me less to fix in the last 11 years than the Mini did in the last year. They do NOT stand behind their product and can clearly care less about quality and workmanship. They said a clutch is a wear and tear part and there is nothing to be done. Wear a dress tear at 38,000 miles when another car I owned hit over 100,000 miles or close without losing a clutch...its a DEFEAT and they know it!Yesterday, I get into the car and it decides it doesnt want to accelerate past 26 mph and it took 5 min to get there. I live in a MAJOR metro area. I was almost hit 7 times on my way HOME! I dont consider it poor quality anymore. I consider it endangering to me and others on the road. I have 8 months before its paid for and I have already spent almost the purchase price to fix it. Not worth it. It was fun to drive and was great on gas, the only reason I bought the car to begin with, now I want it gone! I no longer feel safe. I would rather drive my 11 year old Mazda. Its safer and more reliable.

Gee, I almost hate writing. Im so sorry for all who are having troubles with their Mini. I bought my 2012 in March of 2014. Only one problem so far; the 3rd door had to have the closing mechanical parts replaced. The thing was when I took it into the dealer in Los Angeles for an oil change, I had not had a problem with the door prior to entering the driveway of the dealership. Go figure. So the oil change was going to cost me under $80.00 and I left paying Over $300.00. Not happy. I love the car and the gas mileage. But now all the reviews are scaring me. Ive driven from central Calif to LA three times in this year and I drive from my home to town 21 miles one way, once a week. Hopefully Im good till its paid for. Ive always had a Chevi which we drove for forever.

As mentioned by thousands of other unsatisfied owners of Mini Cooper, I am also a victim of the dreaded CVT transmission. Had I known about the unreliability and short term of CVT transmission in ’06 (apparently BMW did), I would not have wasted my money on a Mini. Dont buy a Mini. My transmission just gave out without any warning. And now, I am left with nothing due to the expensive cost of the repair and not being able to afford it. I hope you burn in hell BMW. BMW has a class action lawsuit against them regarding the CVT issues but will not acknowledge or help. I am going to park the car in a parking lot until the suit is settled. Hope it will be soon.

I bought the car new in March 2004. I had it serviced by the dealer only. The power steering went out last year. Expensive fix. And just last week, the transmission went out. How can they charge $8k for repairs on a car worth $8k! I had less that 70k miles on the vehicle. I thought I was buying a BMW-backed product! I loved that little car.

I bought a 2011 Mini last this year, it drinks oil like no other car Ive had and makes a thumping sound after driving it for a while. Any knows what that is about? This car is scaring me, Im thinking about trading it in, I cant afford any major car repair bills right now.

I have a 2009 Mini Cooper S with 58,000. I drive the car daily. Recently a oil drip started to appear in the garage. I take the Mini to dealership (they are the only ones I take this car too) and they tell me I need to replace the gasket for $1,800.00. I am also told - that this is a common issue and 1-3 are seen each month for the same work. I am told the cause of the gasket failure is the engine goes from cold to hot and then back to cold. I asked like normal drive - from the house to the office then back home 9 hours later - I was told yes. Upon further reading and investigation - the issue is not the gasket but the housing becomes warp over time - due to poor design - no bolts to attach the oil housing to the oil coolant - thus a heat warp is created and oil starts to leak out. So, even if I pay $1,800.00 for the gasket repair - the warped housing is not corrected and the oil leaking will start over again. If Mini is aware and so many are being seen each month - why not a recall and a corrective fix.

My Mini C S convertible is under 100k miles and took it to change oil. The mechanic says it run a diagnosis and diagnosed it need a new transmission and cost over $8000. I still owe on this car 5 more years. What is the thing to do now? This is the scariest thing ever. Now the car is lurching and light is on saying needs service. Where am I to get the 8k to fix? I heard a lot of people just leave and abandon this cars but did not know the experience until now. I am debating if I should take it to the Car Experts in Glendora, CA where they rebuilt for $3500. I am over 100 miles from them and really have no money now. I need my car so bad to go to school and work.

My car has 110,000 klics on it and the transmission is gone. To fix it they want $8500 for the parts and another $1500 for the labor. They have to put the same transmission in and the same thing could happen again. The sales manager said it would be just better to sell it as I wouldnt get much as a trade in. They have these problems with the transmissions from 2002 to 2007 then they changed it. I do not think its is acceptable for a company to know this and not do a recall or at least fix it. These are $40,000 dollar cars and I think you should get a lot more mileage than this. I LOVE my car and it has cost a lot in repairs, but am so disillusioned with the reaction of the company.

My Car is the 2009 Mini Cooper S, 87k miles. By now I have lost count of the major repairs I have had. Some of the highlights: 1) $900 walnut shell carbon cleaning procedure, which the dealer explained occurred because I did not use a fuel cleaning additive regularly! (Note that the manual does not recommend any such thing); 2) Failed turbo valve; 3) Failed thermostat; 4) Failed timing chain; 5) Failed water pump; 6) Oil leaks; 7) Failed fuel injector; 8) Failed hood latch cable; 9) Multiple problems with bushings having become cracked; 10) Frozen tie rod. Sad thing is that the car is still a blast to drive. But the build quality is awful and MINI (BMW) refuses to take responsibility for the ridiculously poor quality of this vehicle.

I bought my 2005 Mini Cooper S (automatic) brand new and now, 7 years and 85K miles later, it needs a brand new transmission at $10K! Are you kidding me, after only 85K miles? After reading the posts, this seems like a class-action lawsuit waiting to happen. Previous to this, I had a BMW 325i with 140K miles on it and it was 11 yrs old, before it started having severe issues. So disappointed in BMW/Mini.

I love Mini Cooper Countryman 2011 but the car I was driving and the steel wheel lock by self when I was exit on the freeway. Scare me. So now I don’t trust the car anymore. Pls let me know if that happen to anybody. Thanks.

I had a Cooper S 2008 which had few issues only. Oil leaks. AC compressor failed. Gear box will not go after 3. Talking fair. NEVER buy this crappy product. I will not pay a penny for 2015 brand new with 10 years warrant. THANKING you and hope readers will know its good if you have 2 cars and you work for the agent.

Thermostat housing developed a leak causing coolant loss. Engine overheated warping the head and bending valves. Having to rebuild the engine. Ive been informed that to date, there are 15,000 housings on back order nationwide and no idea when they will be in. Mini is doing nothing.

I love the car and I have always wanted one. Its small and compact but plenty of room. Its excellent on gas too. You can go two weeks on a tank of gas. But I dont like that its a 2 door. When trying to put something in the back seat its hard to do. Ive had the car 2 years and the thermostat sensor has went out on me 2 times. I recently had to replace the thermostat and you have to replace the whole housing unit. Overall the car is fancy looking and if I was to buy another car it would probably be the same model with a little more options to it.