So first I want to say I own 3 currently and sold my forth a few years back. I loved the brand for a number of reasons like handling and performance and the overall style. At this time my stable consists of a 2012 MINI JCW GP, a 2012 Countryman and an older 2006 JCW. The Countryman has been in the shop almost every month since we owned it. It has had taillights replaced as well as the heating/AC replaced numerous times during ownership. Right now it’s got another check engine light and on its way back to the dealer since it hates to start. The heater will not warm up the car unless it’s floored and since it’s 18 degrees out that is unacceptable. Especially since it’s been fixed numerous times.Now onto the GP. This is the company’s flagship performance car. Its very limited and one would think well documented. Yet when brought in to have an alignment done, the techs were unable to figure out the adjustments and I had to assist by providing the details they needed and showing them how it should be done. The GP had a tail light out. This resulted in them frying the radio trying to replace it. Not sure why it’s connected but it is. So they had to replace the stereo and the ECU. The problem was the dealer installed the wrong ECU software version so the car ran like crap. I did not notice right away. It wasnt till after I installed a cold air intake that I noticed the car was running off. After convincing them on the 3rd trip there to install the latest ECU version did they see it was wrong. This was after blaming the CAI on the issues it was having. So I should be happy now right? They finally installed the correct ECU software and it should be back to normal. Nope. Now the car bucks on the highway. I tore the intake apart thinking it was the problem. I tried everything down to boost leak testing the car and duct taping the MAF tube in case it was leaking. I was TIRED of talking with the dealer. When nothing worked I brought it back in. They said it was the MAF. They replaced it. I got it back a day later and the same problem persisted. Here I was going back for the 4th time only to have them tell me my modifications were the issue. They said they fixed the seal on the CAI (which was fine) and the car was tested and perfect.On the way home I noticed it bucking again and no longer had the sport mode pops and burbles you get from the exhaust which is a key character of the car. I refused to bring it back. I looked around the engine bay and studied the MAF connector more closely. It had a brand new MAF so I knew it wasnt that. Turns out all the problems I was having was due to a loose wire in the harness connector. This did not fix the sport mode button but at this point I dont care. Im tired of missing work and dealing with the hassle of going to the dealer and being stuck with a loaner. Now mind you both my older 2005 and 2006 MINIs had issues but were basically bullet proof and well over 100k miles. The newer ones are nothing but problems so far. Neither new car is over 30k miles and have spent most of their ownership in the dealer for one stupid reason or another.

Love the car although its not as reliable as Toyota. But then, you dont buy a Mini if youre shopping for Toyotas. Ive had some issues with bad battery connections and the cap on my emergency break has been broken since I got it. I will day that Ive left it parked for up to 3 months and it started up just fine.

We bought our 2009 Mini Cooper new, and enjoyed it for the first 20,000 miles, or so. Problems so far are: 3 trips for Oxygen sensor. Fixed on the third trip when I suggested the Pennsylvania Lemon Law, gave the dealer three attempts to repair. The next: Aluminum brake rotor replacement. Who knew that a complete four-wheel brake job would run over $2,200?! Then: At 47,000 miles, water pump needed replacement ($900.). Now, at about 48,000, we have a transmission shifting hesitation and lurching. Happy Motoring is being an oxymoron. Oh yeah, the passenger window would go down on its own, like a ghost operated it. It took dealership over 3 hours hooked to a computer to upgrade the software.

I have a 2013 Mini Cooper Convertible (47k miles) which already had following problems: busted Spark plugs, Ignition coil replacement, Engine Leak, Blower motor and blower motor resistor, trunk latch sensors, etc. and Customer Service. My biggest problem is one of the most pathetic customer service of Mini USA. I will make sure that none of my family members or friends ever buy mini. #**Mini They sell you car and then dont give a ** about it. All they ever do is we will document your complaint and we will handle it internally. WTF does that mean? If you dont have warranty on this dud, be ready to spend your hard earned $$.

I have a 2007 Mini Cooper 7 that died on me. I was driving home and the check engine light went on, gave me a message about the catalytic converter. Took it to a local and trusted mechanic shop and they basically told me I needed a new engine (rough cost for used $7k and new $9k). Found out this is a known issue with the R56 engine so I decided to contact MINI USA to see if they would cover the costs. They requested that I have it towed to an authorized Mini dealer so off it went to Mini of Concord. They performed their own inspection and stated, I dont need a new entire engine, just the top portion! It was going to cost roughly $5k but they would give me a 25% discount so my cost would be $3600. I stated that I dont feel that I should have to cover any cost considering it is a KNOWN ISSUE with this engine. Still waiting to hear from MINI USA on what they are willing to do and hope they do the right thing. There is a class action lawsuit going on regarding these cars/engines, so my question is, why havent MINI USA/BMW recalled these vehicles??? Very disappointed that they are refusing to do the right thing and making customers pay for a known defect. Here is the link I found about the class action lawsuit. Please read and take action people! https://www.consumeraffairs.com/news/consumers-complain-of-mini-cooper-timing-belt-failures-080113.html.

I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with the car was at 6,000 miles (April 2015). Vehicle was having a hard time going on a slight uphill, car then misfired - white smoke came out of the tail pipe. Within 5 minutes, the car misfired 4 separate times altogether. My car began to chug along and go very slow, an alert came on the dashboard saying Drivetrain Malfunction - drive moderately.. Oil below minimum. Add 1 Quart of oil as soon as possible. Car was then towed to dealership. They had my car for a little over a week. They called & said there was a lot of carbon buildup on the injectors. They then asked what gas I use which I said 89 or 91 and always getting it from Sunoco gas stations.. which is what they recommended when I purchased the car. They replaced the spark plugs and the injectors.For about two weeks after repairs, car was driving okay, seemed as though it accelerated a little slower than when I first had the car. I, then had an alert show up on my dashboard saying Oil below minimum. Add 1 quart of oil as soon as possible. I had to turn around on the thruway & take my car to the dealership. Again, they had my car for over a week. They replaced an oil sensor that apparently was bad. The service department manager gave me a service log for Mini Cooper that said, ALL Mini Coopers that have a turbocharged engine should top off their oil with 1 quart every 750-1000 miles. Seems very, very strange. But the car was repaired & they sent me on my way.The following Friday (6 days later), I decided to measure my oil while my engine was warm.. the oil meter seemed to have lost a quarter of oil in the past 6 days which DOES NOT SEEM NORMAL. The next day, Saturday, I had an alert come on my dashboard yet again that said Drivetrain Malfunction - drive moderately. Luckily this time, my car seemed to have been driving normal - it didnt misfire at all. Turned around & drove the car back to the service department. They had my car for about a week. They said there was a crack in the valve over the gasket, so there was some oil leakage - which the service department manager said that would explain the excessive oil loss in a matter of 6 days. A warranty extension was presented to me, 6 years instead of 4 years.However, the service department manager failed to mention that the last 2 years of warranty would not cover exactly what the first 4 years covers. I am EXTREMELY displeased with their customer service. I am eligible for a brand new Mini Cooper but I had told the service department manager I do not want a new car, or my current car - my 2015 Mini Cooper Hardtop falls under the Lemon Law & I want a FULL REFUND. No brand new car with only 6,500 miles on it should have this many issues. How can a brand new car be unreliable? This car has immediately lost its longevity as well as its resale value. Mini Cooper is an unreliable product.

I bought 2 Mini Coopers. I bought a red 2005 Mini Cooper automatic for the wife and a silver 2008 Mini Cooper S 5 Speed for myself. I dont know which one of the 2 was the worst, they both spent more time at the repair shop than on the road. For such a good looking car they turn out to be one of the worst cars on the road. Even my dads old Ford Pinto was a far better car than the Mini Cooper. Why do people keep buying them is beyond my expectations, we spent almost what we paid for them in repairs, when it wasnt one thing it was another overheating problems, brake problems, electrical problems, sunroof problems, but the worst was when we needed to get the oil change, we was charged $110. per car. We will never ever own another Mini Cooper again even if they were giving them away for free, my wife Mini Cooper only had 46k miles and it was always in the repair shop. Meanwhile we traded her 2001 Honda Civic with a little over 200k miles and in all the time she had it, all it ever needed was oil changes and a new timing belt. We were so scared to drive too far from our home because we didnt know if we make it back home that night. BMW Mini Cooper thats one in the books for you as one of your biggest failure.

The cars are garbage - trust what youre reading online because the issues are real. The dealers say well its a BMW - when your service bill is regularly $800-$4000. Well then I guess Volkswagen charges their customers PORSCHE repair rates? FIAT - Lamborghini? Turbo replacement - 70,000 miles = $4,000, clutch replacement 60,000 miles = $2,800 the whole front end of the car comes off, 2 water pumps & two tows!Car sucks oil like the Exxon Valdez 1qt every 1k miles at least and you have to check it ALL THE TIME. I havent had to do that since my first car in 1987 - which was built in the 70s!!!! RUN FLATS SUCK - harsh ride, costly to replace - TPSS sensors $199 each. Car engine clacks/rattles/ ticks/hesitates (turbo). Instrument cluster lighting - pixels go out. Third brake light - no longer working - $300 + labor. Convertible top wear (rubbing the mechanism) dealer says outside influence/tear - but it ISNT MINI Corporate doesnt want to hear it - doesnt acknowledge anything let alone work with you.The good things are its a good looking car, fun to drive but not near enough to offset the horrific expenses to keep it maintained and fix the amazing amount of problems that come up. Like others in the forum say - MINI Corporate considers everything to be your problem - too bad, so sad - next customer please. Well not me. Cant wait to get rid of it.

In 2013, I bought a used 2012 MINI Cooper S R56 with 10,000 km on it. I like this car, but in Jakarta theres many broken road...and this car is low...so Im not recommend this car in broken road city. The performance is amazing...Im happy about it. But in Jakarta, the used car cost 60k USD...so its expensive here.

Thank you Mini! Mini has contacted us directly and we are very satisfied with our resolution.

Purchased a Mini Cooper s new. After 32,000 miles engine started having major problems. Long list of repairs totalling $7,000 were needed. Sold car for a loss. I was sold on Minis styling, fuel economy, and small size. I wish I had paid attention to its lack of quality and longevity. I been driving for over 30 years and have never had a car with so many issues with such low miles. The service people and dealers seemed to imply my mini was some kind of unique problem. Guess theyve been drinking the Kool-Aid too long.

I purchased a 2003 MINI (used) in 2004. Loved the car, but the engine was constantly overheating. While it was still under warranty, I brought it to the MINI dealer in Annapolis, MD. The service department would do various things to fix the overheating, such as, replace the radiator cap, replace the thermostat, replace fan motors, replace hoses and refill the fluid levels. Nothing they did under warranty was a permanent fix. After the warranty expired, and the problem continue to rear its ugly head, I was informed the head was warped. Several thousands of dollars out of my pocket later, that problem was fixed and finally the car no longer had overheating problems. Then I started hearing noises which I suspected were coming from the transmission. I changed the transmission fluid hoping that it would fix the problem and noise; however, the noise - albeit aggravating - continued, yet the MINI continued to operate at a normal rate. Then the unexpected happened: while driving at just over 30 mph, I heard a sound of metal breaking and the car was powerless. Under 90,000 miles and the transmission was gone!

Bought my Brand new 4 door mini sport a few months ago and have just over 3000 miles on the car. I have waited several years to get this car and finally I am surprised by my husband that it is time!!! Well a few time transmission seemed jerky and I thought No! There couldnt be anything wrong! WRONG! Had it towed and its under warranty but come on! A NEW TRANSMISSION!!?! Then I was given a loner car which gave me something to compare and to my findings my hatch is not working properly and the lighted mirror is not working properly. Just SOOO disappointed!

I own a 2007 Cooper that I bought used in 2012, it had 40k miles on it so I thought it was a great car to buy. Within a year the repairs started piling up and then the big one; the panoramic sunroof cassette stopped working. The repair at book price is $2400 dollars and is a quarter of the value of the car. A couple of weeks ago the water pump went out and my wife, who happened to be near the dealership, had it towed there. After a couple of days, they came back with multiple problems on top of the pump all totaling another $2400, plus they wanted to sell me tires. I asked if they wanted to buy it back and they said they would call me back with a quote that day. They made an offer of $7000 and a day later I called back and accepted. I drove 1 1/2 hours to the dealership in Fife Wa. ready to sign paperwork. They kept calling it a trade in and looking back I guess they figured I would be buying a new car from them and I let them know I wasnt buying right before I made the trip. When we sat down they told me they couldnt do it for that much but would offer me 6k for it. They would not stay true to their word so I couldnt in good conscience let them work on my car. I came back after two weeks (too busy to make the drive), and towed it to my mechanic. So now I have a fun car with a $2400 sunroof that doesnt work, a water pump that needs replaced, for about $650 at their price, and apparently another $1750 in repairs. To top it all off, my dealership lacks the integrity to honor their word. Im done with Mini for sure.

I have to start by saying that the Mini of Fairfield County in Stamford has been great about dealing with my 09 Clubman. I purchased this car as a post cancer treat to myself, trading in a 95 Mazda MX6 that had not given me a lick of trouble for the 14 years I owned it. It drives great, is a lot of fun, and hauls an awful lot of stuff! I do wish I got a turbo, but perhaps I would regret the tickets I would have invariably gotten. From the start, the sunroof stuck and would not open when parked in the sun. It went in several times. And now I just resign myself to pushing it up during the first hot spells of summer. One of the most frustrating problems was the car not starting. I push started the car the first time and dropped it off at the service department over the weekend. But it started when the mechanics showed for work on Monday. I talked to the service department. I stated that at times it would not start (no noise, nothing when the button was depressed). But since no warning indicators flashed, they were at a loss. Over the next year, the car was towed in 4 times for not starting. The first three times it was okay by the time they got to it. The final time, I picked up the car after a week of being in service. The very next day it failed to start. When I dropped the car off that day, I also left both sets of keys and told them I didnt want the car back. They actually found the faulty wire that time and it has started ever since (almost a year now). Now the problem is leaking. First, the water in the spare tire well, now under the passenger side mats and on the driver side, is causing a soggy seat belt. It has been in twice or more for leaking. I live in CT. It rains. Get over it. Occasionally, I go to the car wash, get over it. And, heres the kicker: I do park outside. This car needs to get over it!

We brought our Mini Cooper in for an issue we had while driving our car. The car lost power while we were driving the car. They said that a solenoid needed to be replaced and this was the issue that was causing the power loss. We had this replaced, and within 24 hours of Hendrick Mini fixing the issue the car did the exact same thing that was supposedly fixed. This time the car lost power on the interstate while traveling at highway speeds. We had the car towed to Hendrick Mini and after they looked at it they said that a freeze plug had blown and the car needed a new engine and radiator. They quoted us $12000 for the repair. They took no responsibility for missing the diagnosis and after 2 months of our car sitting at the dealership rotting away, we are now stuck making payments on a car that doesnt move from our driveway. We have never been more disappointed in a business or car company. We are a young family and this was our nice car. We have not wanted anything more than to have our car fixed, and for Mini to own up to their mistake. Anyone who is reading this and considering a Mini Cooper, I strongly suggest researching the brand and the reliability. They are cool looking and fun to drive, but are very problematic.

This is definitely worst car in history. I honestly believe the Germans are trying to pay us back for kicking their ** during World War II. I bought this car for my daughter two years ago. It only had 57000 miles. I bought it from a salesperson in offer up. Vehicle drove nice during the testing drive. I just wished I would’ve done some homework before saying yes to my lovely daughter. Instead of going with my heart I should’ve gone with my gut feeling of never buying European cars. Oh well. Vehicle ran good for about 5000 miles. First thing I noticed was an oil leak. Oil housing gasket needed to be replaced. Turbo oil line needed to also be changed.Luckily, I did these changes myself which saved me about 2000 dollars. Ran good for about a month then the light engine turned on. Misfire on Cylinder 1. I replaced all spark plugs and coils. After a few weeks, light went on again. This time it was the valve cover. Replaced it myself. Light goes on again. This time I replaced several sensors. Again, oil leak. Oil housing gaskets changed again. Rattling noise began coming from engine. Open valve cover and noticed chain retention rail broken. This is common on all Turbo minis. Replaced top rail retainer and cleaned out the oil pan gasket. During cleaning parts of the rail were obstructing oil pump mesh. Mini recommended to chain whole chain costing me 2100 plus 600 for cleaning oil pan. No Ty. I will do it myself. Mini ran good for about a week when light light up again. This time it was the vacuum pump. Replaced it myself. Vehicle ran good for a week until one day I get lots of white smoke coming off the exhaust pipe. No engine light though and no sign of over heating. What gives?? I’m afraid this time the head gaskets could be the issue. I’m done with this car. Two years of unbelievable headaches. Like I said worst car ever. Btw, Im selling it to CarMax. I just don’t have the heart to give someone else this piece of junk... never again am I buying a Mini... I have noticed I don’t see them on the road as much as before.

Purchased the car new in 2007 for my wife. First NY winter, the car was towed to dealer twice for a frozen throttle. Same thing the following few winters. Lots of other little recalls and repairs. The dealer always had a must be something your wife is doing wrong attitude. Then at 67,000 miles, the engine died on the highway. Towed to the dealer and waited more than a week for a response. Diagnosis: complete engine failure. The dealer wanted $8,000 to put a new engine in the car. I fought with the dealer for weeks and they finally offered a reconditioned motor and I would pay for the labor to install ($1800). Immediately after the car was running again, I sold it for below book value just to get the thing out of my driveway. Waiting for a class action lawsuit.

I purchased a 2003 Mini Cooper from Orange Empire. After 7 months of owning the vehicle, it started acting funny when driven more than 50 mph. It pulled back, hesitated. I took it back to the dealer where I purchased it and all they could recommend at that time was to have Irvine Mini Cooper check it out. So I dropped the car off at Orange Empire. They made the arrangement with Irvine Mini to have it checked. When I picked up the vehicle, they had reset the transmission and changed the transmission oil. This mickey mouse work only lasted for about a year and the same problem came back again. Mini Coopers are very hard to diagnose or at least several of the shops I took it couldnt find the problem until I took it to a shop that was highly recommended. Their diagnosis was the transmission needed to be replaced. The cost is approx $8,000 which is outrageous. Since then, I have been following a lot of blogs reporting the same problem Im having with Mini Coopers that were released in 2002-2005. I guess, BMW realized that the transmission in these models did not function to satisfaction and made changes from 2006 and above. But what about the rest of us that have bought Mini Coopers from 2002-2005? Are we stuck with such a high bill because BMW doesnt want to take responsibility? Im highly disappointed and angry. The car oil or any repairs arent cheap. Im still paying for my car and on top of it, I have to pay for a bad transmission? Not fair. Please help the thousands of us that own these vehicles. Thank you for your time.

I have a Mini Cooper 09 FOR 5 years with 51,000 miles. Just a couple weeks ago as I was driving home the engine light came on along with the temperature coolant light on. Right as this happened, I headed towards the next freeway exit when my car slowly started to slow down and came to a complete stop. My engine had died. I towed it to the dealership and told me that I needed to do a diagnostic test which I did and found out that my coolant had been leaking but later informed me that I need to do a engine tear down to see the core of the problem and figure out if this was the cause of a faulty part. Couple days later I found out that the dealer did not do the breakdown because Miniusa had told the dealer that a claim cannot be filed because through a remote, they said that since I drove 8 miles after the warning light, this is a case of negligence and nothing can be covered.Would anyone just stop there and then in the middle of the freeway when the warning signal comes on? Because the first thing on my mind was safety. Now I am stuck with a bill and a car without an engine which is going to cost me $8,000 to fix...when the car is worth only about $9,000 if it was running. Do not buy a Mini. It has too many problems which they know but would not acknowledge. Mini USA is even worse when it comes to customer service. All they say is that this is their policy and decision is finalized.

09 Mini Cooper Clubman S - At 50k took car for service and was told the sealed transmission needs to be replaced and some tensioner needs to be replaced at a cost of $2800.00. Checked online, saw these were ongoing problems and contacted Mini corporate. Got the services covered but it was a hassle. Now 5k miles later they inform me the turbo oil line needs replacing at $1300.00 same deal but Mini wouldnt budge on the service although its a known manufacturer defect.My question is why is Mini allowed to get away with charging for obvious defects that should be RECALLS? The car is fun to drive, however I will never buy another Mini or BMW based on service costs for their defects! Dont get me started on the hood scoop that was replaced 4, yes 4 times due to warpage from the turbo heat! Grrrrrrr.....

On 07 July 2011, I went out to my car and the right quarter panel window of my 2006 MINI Cooper Convertible was damaged. I called my insurance company and they took the car for an estimate. I was told that it was going to be in a shop for three weeks. Unfortunately, I couldnt leave it because I could not pay for a rental. I had lost my job and couldnt afford a rental so I settled. I was then told that I could get my window fixed at home. It would not be a problem, I thought.I had three appointments for a window replacement and in all three times, no one showed. Nevertheless, I ended up calling Lauderdale MINI Service. I was informed that they had a window stock. I said, “Fine. I’ll call you back.” When I called back, they told me that they had the wrong part number so the window was not available. I asked if they could order me one. They said, “Sure. It will take a few days.” So, I continued to drive the car. After a week, my clutch went out and I had to get it towed to a shop. When the mechanic looked at it, they informed me that the hydraulic line base split into two. And when they called MINI, they were told that the part was on back order from Germany. I said, “Wow. You’re kidding.” So I called MINI service about the rental and I was told that it was up to the dealer. I had called and spoke to Jessica about the issue. I informed her that I felt like I shouldnt have to pay for a car rental because it’s not my fault that the part is on back order. She told me to call MINI customer relations and there was nothing she could do. After I told her that I had already spoken with customer relations, I was passed the buck at least five times.Now, Im told by the mechanic that my battery is dead when I had just bought it two months ago. I have had a rental for three weeks and my car is going to cost well over $1,000.00. Still, I have no window because it is also coming from Germany. It seems like I am back to square one and I have no windows, no car.When I called the service department, I spoke to a woman named Ann, who gave me all the information on my window. After a few days, she claimed that she never spoke to me so I’m still getting nowhere. I will never buy a MINI again. They are crooks.

From the day, I bought this brand new Mini Cooper S Countryman in 2014, I started spending extra money like water. In a week of my purchases, I found out I had tire pressure issue then I took it back to dealer, they said I need to reset tire pressure but freaking every week the pressure lights comes on and I have to put air and reset it again. Im sure, it is leaking air somewhere and because of that one of my tire got tore within 2 months which I had to change and cost me $300 and my tire pressure still pop up until, now. Im so sick of tired that I dont even talk this issue with my dealer anymore. Now, it been a year and Im having different issue which is created by animal sabotage. In mini, there are lots of wires running through the hood inside the insulin cover which looks like made a soft foam can be damaged by anything. Mine was cut into pieces by chipmunks just couple weeks ago, my bad luck. It is already more than a 10 days and they could not figure out the problem. First, they said I need to change wires $400 then sensor and now diagnostic. It looks like they are trying to ripping me off. Even the lady told me that it is better if I talk to my insurance. Anyway, my point is mini is not reliable car for daily use. It is good only for the people who have lots of extra money. Im not suggesting this car to any of my friends and relatives.

We purchased a brand new Mini Cooper, a countryman. It has less than 7,000 miles on it and there was a nail in the tire. The repair shop replaced the one tire with a different brand without our authorization. We explained on a brand new car we would like the tires to match. We purchased this car for over $30,000 new less than 6 months ago and are concerned that there is no replacement tires on a brand new car?

BMW/mini is in the BIG business of WHITE COLLAR CRIME! This company is no different than your average criminal that breaks in cars, Rob you at gunpoint, or even hold you hostage. The only difference is these criminals (BMW/mini) wear a fancy tie AND ARE IN RESPECTED POSITIONS! Pls beware and get informed about this company. May ruin your life. I pray this saves someone the heartache I am going through with this DEMON brand!!! Despite public record of this class action lawsuit of defective recalled products (skeen vs BMW) mini is refusing to pay for the repairs that are recalled. Which is the heart of any car, MY ENGINE!!! BMW threw me in the trash just like all the rest of you. Im sorry.

I no longer own my 2008 Mini Clubman. Happily traded it in for a new Prius on July 18. 2013. Mini Cooper never responded to my correspondence outlining the many problems I had experienced with the vehicle and my request for a response by July 19, 2013. Minis failure to respond sent a clear message to me that consumer confidence and satisfaction is not a priority. While I will always love the Mini for its cute design, I will be the first to advise anyone looking to own one to steer clear, unless you have a lot of time and money to waste.

I own a 2006 Mini Cooper convertible (mileage: 56,561). Since within the first year of ownership, Ive had problems, but the car was under warranty, so I didnt pay as close attention as I should have to all the things that began going wrong or breaking down. However, that first year the entire computer/electrical system failed and my windshield developed a stress fracture. Every year there was something: the struts, the ball joints, the brakes, etc. I never knew what else would be the problem and it always cost a LOT of money to repair or replace (once the warranty wore out).But now, this is the end. After already spending $1,852.13 on November 9, 2011, on a week-long repair process, I was forced to return the Mini because it was still performing poorly. One of the major problems that I described when I dropped the car off on Nov. 1 was still occurring: The car was hesitating between 20/mph and 30/mph, the tachometer needle would quickly move to the middle of the dial, and then the car would jump or buck into the desired speed. After an hour or two of examining m car (again), the mechanic called and said the problem is now the transmission. But the real shocker was the price$10,000 to replace it. I nearly fell on the floor. I was expecting to hear $1,200 maybe even $2,000, but $10,000. I asked him if he was smoking crack!Whats really annoying is that Im sure the people at Westchester BMW/Mini knew from the beginning that the major problem was the transmission. However, they kept my car a week and replaced the thermostat/Hydraulic Suspension, replace leaking engine mount, replaced Drive Belts and Belt Tensor, fixed the broken convertible top, and much more. My gut says they scammed me out of $1,852.13. If Id know from the beginning that the transmission was the real problem, at $10,000 a pop, why would I spend nearly $2,000 to fix other stuff? Something they were very much aware of they took my money, and now no one will answer my letters.

I have had this 2007 Mini diesel from new, and it broke down at 19,055 miles. I took car straight to Mini BMW garage, Bournemouth, where I was told that the clutch was gone. I replied that I have never had a clutch go on any of my other cars in all my years of driving, and didnt think that 19,055 miles was reasonable time to go on. They agreed and they quoted me a price of £1,300 if it was my fault, and they would give me a call back on if it was faulty or was my fault. They called later to let me know the clutch and flywheel were gone and was now going to cost me £2,500 and it was my driving that caused this. I replied to the above explaining that I never had a clutch go before ever, etc. They contacted the Mini head office who said that they would agree to not charge me for parts, but I would have to pay for labor, this being £1,334. This was including a further 10% discount from Mini BMW garage. I was not happy with this and sent 3 emails to Mini customer service saying I was not happy, but they said they thought they were being very fair with this price. My argument was that I have had car from new and 19,055 was not good, stating that this wasnt an isolated case as I had researched the internet on this matter, and they said internet information was not genuine and they take facts from their records (funny that as they are not available for me to see!).The outcome is that as the car had been with them for over a week and they had said if I take legal action, they would withdraw their offer. So as I needed the car, I agreed and paid for the labor. I am very angry on this and feel they just fobbed me off. I am now scared that something else goes that’s going to cost this much to something I think was not fair under the Sales of Goods 1979 Act. I had this car from new and have never let anyone else drive my car. I have been driving for over 30 years and have been complimented on my smooth driving. I am 48 and not a boy racer! But now I feel they have also insulted my driving. From their action, I will never buy a new Mini BMW ever again. I also cant afford to take legal action upon Mini BMW. So basically I am left feeling broke and angry on this matter.

Mini Cooper S 2006 Convertible - New radiator and cooling system at 5k, 3 new convertible roofs due to rotting weather stripping, one rat attack, one harmonic balancer, one transmission, engine mounts, transmission mount, control arm bushings - all at 65k.

I also own a 2009 Mini Cooper Clubman S and have had nothing but problems. This vehicle was supposed to be very reliable and the BMW brand was pushed hard during sales process as to show quality. I have paid for a major repair almost every year Ive owned it. At 50 years of age, this is the WORST QUALITY vehicle I have ever owned. The Mini and BMW brands are hype.

Has anyone else had trouble getting the wheel-controlled Bluetooth phone controls? Mine comes and goes, without any apparent cause. Dealer said he could fix it for a thousand dollars US. No way. Others have told me this is a known fault. Any and all suggestions appreciated. By the way, I love my Mini Cooper S 2008, 54,000 miles, hardtop.

I had a Cooper S 2008 which had few issues only. Oil leaks. AC compressor failed. Gear box will not go after 3. Talking fair. NEVER buy this crappy product. I will not pay a penny for 2015 brand new with 10 years warrant. THANKING you and hope readers will know its good if you have 2 cars and you work for the agent.

I bought my wife a Mini Cooper 2006 R50 in 2010. It already had 52k miles on it. It now has 120k on it. I do most of the work myself because its simple, but very time consuming. If I dont do this Id look at spending about 40k dollars (overall) at the dealership to fix everything that wouldve gone wrong with it. And I should point out that Houston where I live is extremely hot so the more heat the more prone to failure. I usually go to the dealer for an inspection every 10k miles. They tell me what the problems are (charge a fair bit) but its worth it to get their knowledge. I think I was around 400 dollars, but had them replace the oil & filter as well etc. Then I go fix it myself.To avoid costly repairs the engine oil needs to be checked and topped off if necessary every month (about 6 or 7 hundred miles! Not changed).. Topped off to the max. If the engine oil goes low thats when plastic chain tensioners start to get hot and fail/break off causing catastrophic failure. I dont go for the oil change every 3k garble. I have the dealership do it every 10k (when they inspect it).Lately Ive had a misfire on cylinder 4. It cost me 20 dollars for a compression tester and will tell you that it has low compression (could be something else). Note 400 dollars if you want Mini to do it. Youll also be able to figure out if its the top end or bottom with a drop of oil (Google it). In my case it was a burnt valve on the head. As stated before its very simple to do these repairs. Its just very time consuming. The head was put to a machine shop though. Machine shops are pretty cheap.Over the 70k miles Ive had suspension issues, radiator fan issues, thermostat issues. Oxygen sensor issues. Engine mount issues. And numerous others I cant think of. 400 dollars to change a crank shaft sensor O-ring is a little excessive especially if youre changing the pan gasket at the same time. But in all its not complicated. It just takes time and some elbow grease.I have to say though I was tempted to buy a 40 thousand dollar BMW, but after the last time I took the Mini in and the guy said Its pretty good shape for a vintage that was the clincher for me. Its clearly obvious BMW do not want to work on cars over 5 years old, that is why they are charging so much. They want you to buy a nice new car every 5 years. So look forward to either spending 40k in repairs or 40k on a new car. I remember when Mini was Mini. Cheap and cheerful and would save on gas! Now its just spend spend spend. And can we please stop making plastic manifolds and plastic thermostat housings!!!!!!!!! Geesh Ill pay the extra 1k dollars and wont complain either!!

Have a real doozy! Had a 2006 Cooper with 70000 miles with no problems until early May, 2014 when steering became tight. Went to import mechanic friend who put in new power steering pump and then rack and pinion but didnt solve the problem. He recommended I go to dealer, which I did. They told me I needed a new steering column which was binding. They told me there were no steering columns in the U.S. And would have to order it from Germany which would take two months to arrive (7/15). Left the car at the dealer and service advisor would keep me up-to-date but never called me. Went to dealer on 7/15 and was told that the order had been cancelled by someone in Germany but they didnt know who and could be another 2 months before part might get in.Needless to say, I was quite frustrated and asked how much I could get selling the car back to them. Their appraisers offered $2,500(median blue book is $7,500) which I thought was unfair so went to sales manager(who did not know the history) who then offered $4,000 which I accepted. Had to get this off my chest.

I first purchased a used 2011 Mini Cooper Countryman with automatic transmission in early 2015. I owned this car for 4 months and at about the 2 month mark I noted the transmission seemed to be having a hard time with the shift into 2nd gear when the car was cold. Initially, it was so infrequent that I thought it was nothing but then my boyfriend noted the stutter as well. Throughout the third into the fourth month of ownership, I returned to the Dealer for service three times trying to correct the issue. They insisted they could not duplicate the problem even when I left it for several days so that they could run the car cold. I was moving to Greenville, SC and was uncomfortable driving that car that distance with a faulty transmission so I traded in the car on a new Mini Cooper 4dr hardtop.It is important to note that I had purchased a rear mount bike carrier from the same dealer about 2 months prior and had used it only about 6-7 times since the $700 purchase. I dealt with the same salesman on many occasions throughout the 4 months, Ryan **. When I decided to trade in the 2011 for a new Mini, he was aware of my need for a rear mount bike rack. When I picked the car up at the time of purchase, they had to remove the bike rack from the Countryman and install it on the Cooper. They were unable to but assured me that mini had an adapter for it which was not yet available.I moved to Greenville, SC and after the winter, I went to the local dealer, explained the situation to them and asked whether the adapter was available. They informed me that with the 2016 year model, the rear mount bike rack required a factory installed option to be a part of the car at the time of purchase and that there never was nor ever will be an adapter. My car did not have a factory installed bike rack option. I have a shoulder issue that prevents my using a car top mount. Mini of Rochester AND Ryan ** failed to provide me with a suitable vehicle for my needs and in effect lied to me at the time I picked it up (note, I had not yet ever driven it off their lot after purchase) regarding the adaptability of the car I purchased.I am stuck with a new bike rack I cannot use and a car that cannot transport bikes. Therefore, I will need to buy a new car. They could have corrected this issue by telling me that at the time and I would have bought a different vehicle from them that would permit the use of my bike rack, but they did not. After this experience, it will not be a Mini, nor could I ever suggest anyone buy a Mini given the ethics of the car dealer as displayed by their representative, Ryan **. I tried to post this testimonial online. However, Mini picks and chooses what gets posted so your testimonials are not accurate representation of customer satisfaction. Another reason not to trust Mini.

The Mini is fun to drive, has been reliable and almost trouble free. It is also comfortable and spacious for its size. Annoying things are a poorly designed heater, it only produces heat or demisting the glass when set to the highest and noisiest setting, the AC is very poor. The windshield wiper just has two speeds fast and very fast, great if raining hard but a pain in drizzle or lighter rain as one has to constantly turn the wipers on and off. Hate the no flat tires, the car has no spare or jack, so effectively cannot drive further than 50 miles from the dealer as the low flat tires can only be fixed by them or more likely replaced at $500 a pop. If Mini had the common sense to fix these 3 basic issues, they would have a terrific car.

My power steering has failed AGAIN. The first time was in 2013. Mini replaced it.... after much hassle... free of charge... (The car is 2005 model). It has just gone... in the middle of a roundabout! Scary experience! Diagnostic charge of £160 confirmed the obvious. Mini are adamant that they will only pay 50% of the charge... yet it was them who fitted the 2013 one that has failed. I need some advice, please. Thank you for reading.

Cant give them 0 stars, so they get a lucky star...just one. Super friendly sales and service people for sure, MINI, good job, youve trained them well. The complimentary Starbucks coffee and Chex Party Mix are also a nice touch, but NONE OF THESE CAN SUBSTITUTE FOR ENGINEERING AND DELIVERING A QUALITY AUTOMOBILE TO YOUR CUSTOMERS! Id rather buy a car from a jerk that was a quality product, designed for performance, reliability, and longevity. The automatic transmission on my 2007 Mini Cooper failed at 108,000 miles. A regularly serviced automatic transmission such as the one in the 2007 Mini Cooper, by comparable industry standards, should be good for at least 150,000 miles.This was not an inexpensive car (over 30K new, with over $15,000 in labor and parts in the meantime). The transmission was serviced when the car was still under warranty, and well after the BMW corporation was aware of the design flaws that ultimately led to the transmission failure. Rather than service the defective transmission while the warranty was in effect, they sent me home with a car that they knew had a poorly designed/engineered transmission from the factory. Although the transmission was serviced 18 months prior to this failure, and I believed the work carried a 2-year warranty, MINIs position is that the work performed was not mechanical, but electronic in nature, and was not covered under the 2-year warranty. The MINI was fun while it lasted, and as a professional that works with young adults as a career, I always felt comfortable recommending the MINI as a first car. My position on the MINI (not Bill Jacobs, youve been consummately professional) has shifted, and I will ultimately share my story of dissatisfaction and disappointment with the BMW corporation. Of notable irony is the fact that I originally purchased a MINI because of their resale value. $45,000 later and I have a MINI that is worth $150. The final tow to and from Bill Jacobs MINI will cost more than that. I believe that any of the owners of Bill Jacobs MINI or its representatives would feel exactly as I do in regards to this situation. To MINI and BMW...you missed the most important thing that car buyers want, that is, a quality product. Everything else has been tasty, perfectly-brewed, and pleasant.

2006 Mini Cooper S Convertible - I bought my Mini used in June 2013. Within the first month my roof was leaking, my tire pressure light came on and my check engine light came on. The leaking roof turned out to be the window being uneven. The dealership spent the day and repaired it free of charge. My tire pressure was off and they added air as needed. Neither of these problems have been an issue since. The check engine light is another story. Turns out it was the oxygen sensor. They also replaced that free of charge (I was still under warranty). They also had it for more than a day because they told me it was fine to drive until the part came. But, the sensor had seized and because of that they had to repair my exhaust. After getting my car back and having it for 3 hours, the light came back on. I took it back and again they repaired it free of charge. I went to pick it up again and it came on before I left the parking space. I ended up going back and forth to have the oxygen sensor repaired six times in 5 months. While the dealership did fix it free of charge each time, the point is I had to run back and forth several times and every time they said it was fixed and should be no problem. Since the last time I got it fixed, the 3rd brake light has gone out and it is connected to a chrome bar that frames the whole back end of the roof, which they claim was working when they inspected it in June. The vent guard that is in the cowl on my roof has come up missing since it being in the dealership garage last and my hood shows a big gap between it and the top of my front bumper on the drivers side and no gap on the passenger side. My drivers side window is not working properly now. With the convertible the windows go down a bit when you open the door and back up into a groove under the roof when you shut the door. My drivers window no longer does this. So, every time I open my door you hear a loud sound like the release of suction from the window coming out of the groove and when you shut the door, the window hits into the roof and creates a pretty big gap from pushing the window out. To shut the window properly, I have to put it down and shut the door, go around to the passenger side and get in and put the window up so it goes up into the groove. I called the dealership because I am now ready to get myself out of this car if at all possible. After my 5th visit for the sensor, I contacted a firm regarding the lemon law but they couldnt help. They said my car was too old. I feel like my car is turning into a money pit. While these things may not be major, this is my first Mini and I have lost my faith in them to the point that I do NOT want another Mini, ever! I really love how fun the car is and how it corners like its on rails and I looked for reasons to drive it but, my love for the car has fizzled. I feel like its one problem after another :(

2005 mini. In August 2011 at 74,000 miles the electrical fan stayed on after work the next morning the battery was dead and the dealership wanted 5k to do the repairs of the power steering pump/fan, radiator fan, and new battery. I could not afford that so the car sat in the driveway until I decide to attempt the job myself. Well $500 later, and two weeks. I completed everything the dealer ship said was wrong. EBay man’s best friend new radiator fan $180, Rebuilt pump (send yours in the rebuild yours) $250, new battery $85 advanced auto parts.January 2012 the transmission starts to slip. Seems like it is going from second to third gear. Seems to be getting worse. For as expensive as these cars are you think they would be a little more reliable. All the reports I read online say the same thing these issues all start between 70-80k. Come no MINI / BMW fix these on your dime, you know there is problem quit sucking our pockets dry while you are getting stacks of cash from people buying these cars and paying these ridiculous repair costs.

After 6800 miles, my clutch and flywheel had to be replaced. The dealer did the repairs under warranty, but made it clear that this was a judgement call. Its true, Im fairly hard on clutches, my last car, I had to have it replaced at 30,000 miles, but 6800 seems a bit ridiculous, no?

I am writing because I am shocked at the terrible reviews I just read. I have owned my 2005 Mini Cooper Convertible since November 2005 and have never had a single problem. Of course some of that may be due to the amount of miles I have on it (about 38,000). We drive it from N.C. to Fl and return once yearly. Although there are only a few miles, the main thought I have is, why havent I had any problems in the 12 years I have owned it? Anyway just want to share my good news after reading the previous ones.

The top went up crooked, so my wife put it back in place. It locked down but some part of the top frame is hanging at a 45-degree angle and causes the front and rear windows to gap an inch and wont close. I bought the car 3 weeks ago for $10,000... Dealer in Indianapolis, IN wants $9,797 to replace the frame for the top. I bought the 2005 car from a GMC dealer who refuses to have anything to do with my problem.

Had the winters tires exchanged for summer ones today and during the Mini inspection, the technician noted rusting and pitting on the brake discs. Recommended replacing at a cost $1300 (CDN). The car has only 16K kilometers on it. I had my previous Mini for 6 years and it did not require brake replacement during the time I owned it. The technician suggested the rust was the result of the car sitting for long periods of time, but my driving habits are identical to those when I had my first Mini. My concern is that this is something I have to look forward to, every year, like taxes.

I bought this 2008 Mini Cooper Clubman S in April 2013. The car was one owner and it only had 36000 miles on it. Did a Carfax and all it showed was it had been serviced for tire problems 4 times. I bought the car and the salesman and finance person really pushed me to purchase a extended warranty stating that when you purchase a used car you should protect yourself just in case. I walked away for a few hours to think about it and decided that I would purchase it after I asked the financial manager if something was wrong with the car that they were aware of that they are not disclosing to me. He said no absolutely not. Well 31 days after purchase car starts sounding horrible. I took it to checked out and was told my thermostat was bad. I said, Is it under my warranty? After calling the warranty company, I was told the thermostat was not covered but the thermostat sensors were covered. And fyi when purchased the thermostat the sensors come on it. $700 for part and labor. But the car still was acting strange sounding loud in the cold, also tires going flat in cold weather, my engine comes on and my brake light come... I take it back in, I was told I needed front and back brakes, rotors, brake sensors $850 still not fixed and its not even 40000 miles on it. Next was told to get oil changed and filters. Another $250 still not fixed and warranty hasnt covered anything. Now it barely runs, it sounds like a diesel truck running and its missing on all cylinders. So I now have had the spark plugs and spark plug boots done. $400 more. And now I find out this whole time BMW and Mini Cooper cars from 2006 to 2012 has a messed up turbo charger when they made it. The casings was made too small and there is not enough spaces inside to allow proper air to flow thru and so the turbo and seals are getting so hot that it has been melting and warping the case and it is slinging oil and gas thru the turbo charger. Which is just the beginning, the trunk locks and doors locks are not built correctly. Just to mention a few. After paying $ 20000 to $30000 for a vehicle and the cars are poorly made. And instead of recalling all cars to fix what should have never been the consumers problem or to pay to be fixed which from thousands of people that I have read that we all have spent an average of $5000 to $10000 to fix one problem to incur another one over and over. I say it is time that the consumers that have purchased the Mini Coopers that we start a class action lawsuit against BMW/Mini Cooper/Peugeot corporations. To refund all of our money and either purchase our cars back or permanently fix everything. They cant blame drivers causing this problem when there are hundreds of thousands of people that has been stranded, involved in accidents due to these damaged engines as well as everything on these cars and others where their cars have started fire due to all these headaches. These companies are to be held responsible for our lives and others that they are putting in harms way every time we start and drive these cars. If everyone is fed up with all these companies not doing whats right, please lets start a lawsuit against all of the companies involved with making the Mini Cooper before we are broke and cant afford to be broke down or wreck with engines locking up or paying monthly payments on cars that we should be paid to drive these pieces of crap. Contact me spread the message and word. To other Mini Cooper cars, Time to take action.

I am the original owner of a 2009 Mini Cooper and without warning - no lights, no other issues. My car died on the way to the Mini/BMW dealership. Funny, it happened there as I was going to return a product I purchased the previous day. It almost felt as if the truck next to me was pushing me around on the highway in his side draft. When I couldnt get gas to get around him into the turn lane, I started to get scared. As I got into the turn lane to exit the highway, the car started to lose more power and began to sputter. I coasted to a stop at the end of the ramp at the stop light and the car sputtered to a halt. I was unable to restart it through three lights and was on the other side of a divided highway from the Mini dealer.After more restarts and a lot of angry drivers behind me, I literally coasted up to the service department at Dreyer and Reinbold Mini in Indianapolis, IN. I was shaken and scared as I have not had any luck finding employment out here in Indy since losing my job just eight months after purchasing my Mini and terrified at what this might mean. The service person was new, and much better than the previous person and in a calm, intelligent manner took me right in and took the car to be diagnosed. Two hours later, he revealed that there was coolant in the oil and needed $250 something to find out what was going on. I paid and they gave me a loaner. I have put some miles on my car as I am from outside of Philadelphia, PA and have made several road trips home since owning the vehicle. I also purchased the car from a Mini dealer in West Chester, PA as at the time, I absolutely hated the dealership and the dealers at the dealership my car is now getting serviced. As it was explained to me, it could be a blown head gasket, or a cracked engine - either of which would cost in the thousands to fix. As I currently owe about $8,000 on the vehicle and have no income and am only 12 weeks out from graduating with a BBA in Management, finally, I am completely distraught! How could this happen? The vehicle has been serviced pretty regularly and I even pressured them to change the oil over 11k when the oil change light didnt come on. Weve done it ourselves, taken it to a mechanic and to the dealer. No lights appeared on the dash. The vehicle is out of warranty now. I live in Indiana and have no way to get to class to finish my degree and no credit now after two years of unemployment to buy a new car. It is quite a drive to get anywhere and almost 30 miles to class two times a week. The last temporary job I had was 35 miles each way. I am terrified. The service person did mention to me that it may be this issue began before I ever possessed the car, like maybe the engine was faultily produced. That would be a godsend. But, really? What could I have done for this to happen at 74,000 miles? I drive like a grandma. After reading many of the statements on the site, I feel that Mini is aware there are issues with the engine and the transmission. I am anxious to see what they have to say when they call to tell me what the reason is for the coolant leaking into the oil. If they do not take responsibility and repair it or replace it themselves, I will, and perhaps even if they do, I would like to take my place in whatever class action is pressed against BMW/Mini for my loss, inconvenience and aggravation. If they do not fix it on their own dime (as I did nothing and had no warning, no lights or otherwise that something could be wrong), I will not be making any more car payments to BMW. I will not beg, borrow and steal to keep a car I cannot utilize. They will be calling me tomorrow (Friday) most likely.

Our countryman (standard) is fun and does good on gas. Very roomy. Im 64. So I know what Im talking about. We just dot back from a 650 mile round trip. Enjoyed the trip. Do it again. We would highly recommend the countryman. If you want a little fun in your life this is the car. My age is 68.

Mini cooper 2002 chilli pack - I love this car with a passion. Trouble is BMW dont love it as much as I do. Otherwise they would make life with this car cheaper and easier to live. Far too much specialisation in the build that makes it that I have to refer to main dealer rather than my own trusted local mechanic. To me it smacks of BMW trying to keep a steady revenue stream rather than provide a true service to their clients. There you are. Have said it now. Happy.

I bought a Mini Cooper and it has 90,000 on it and didnt do my home work on them. Bad mistake. The cost for parts is very costly and labor is outrageous. It took all I had to get it out of the shop... I had to replace the alternator, 1800 to tell me that I need a transmission and that would be another 8000 thousand dollars. And then may have more things could be wrong. I would think that the manufacturer would want to know what made it go bad with low mileage so they could work out the bugs. You pay so much for a car that everything goes out on it with low mileage. I believe that you would have so much maintenance and high cost to buy one of these cars... and now I noticed that they dont have a warranty of 10 years or 100 thousand. If you cant afford to pay to drive then you need to stay away from buying a Mini Cooper. You better have a great big wallet $$$. Hope this helps someone else... thanks for reading.

I bought a brand-new BMW Mini Cooper D in February 22, 2012. After two days, in the morning (February 24, 2012), I got big problems. First, the driver door was not opened. Second, when I turned my car off, the engine continued to run and the bonnet was hot with smoke and has burning smell for more than 5 minutes. It happened 3 times within 3 hours on that day. This condition has happened again in March 8, 2012 and March 21, 2012. Third, the window was opened by itself (I mean, I didnt do anything to open the window.) four times from February 24, 2012 to March 5, 2012.I have visited four times the AS center since February 24, 2012 (2.24-3.19) to fix the problems. But the AS center fixed only the first problem (The driver door was not opened.), and they changed the air conditioner compressor. Unfortunately, they failed to find out the reasons for other problems. Those things are a shock for me. How come those things could happen to the brand-new BMW within two days of purchasing it? But more shocking for me is the response of Deutsch Motors in Korea. One of the customer center staff called me on March 19, 2012 and said in an unfriendly manner that the company is going to provide only an accessory made by Mini to compensate the inconvenience I had.Yes, of course, I deserve to have some compensation for the cost of my time, mental stress, inconvenience, and mileages (about 120 km from my place to the AS center). But what I really need is confidence that I am concerned by the Deutsch Motors. I am a customer who is suffering with car troubles since I have bought it. But what the company just wanted is to close this case with Mini accessories that I even dont need. This is a very wrong attitude in handling customers. What do you think?

My 2010 Clubman S had an exhaust problem roughly 2 years after purchase (I bought it new). Specifically, carbon buildup in the exhaust system, which has to be sandblasted out using walnut shells. MINI covered it under the warranty, but only after I threatened to sue. I was told to use Shell gas and to drive the car harder, which I did. Now, at 57,000 miles the problem has reoccurred and extended warranty I purchased, which was the best available from MINI, wont cover it. The cost: $1000. This is clearly a design defect in the car and MINI should have recalled it. Id never recommend the car or the company to anyone.

I bought my Mini 2 years ago this month. A year ago, my car was stalling so I brought it to the dealer to see what was wrong. They told me it was the quality of the gas that was causing the problem. I had asked if it could be the transmission and I was told no, the Mini has a sealed transmission and thats not the case. Needless to say, a couple of weeks ago, I took it to the dealer once again with the same problem. $1,500 later, I was told it’s the ball joints and spark plugs that were ruined. I pick up my car and it’s far worse than what it was in the beginning. At this point, it was not drivable, so I returned the car to the dealer. I was then told it was my transmission and that I need to replace it and it would cost me $8,900. How ridiculous. I bought the car for $11,500, so how can a transmission cost more than half of my car? Im so disappointed at Mini. I thought when I bought the car that was doing a great investment but obviously not!

Very enjoyable to drive - it is an adult go-cart. We particularly enjoy the convertible here in Florida. It is nice to have the wind blowing through your hair.

At 38,790 miles, my clutch suddenly failed on my 2008 Mini Cooper. The car was towed to the dealer. Although it is still under warranty, the dealer first said clutches were never covered. When I read the warranty to them stating clutches were covered (unless misused, a vague reference), they said it was mostly, always the drivers fault and refused to cover the cost of replacement. The estimated cost is $1,710. I have driven manuals for nearly 30 years and have never had a problem. The car has been at the dealership for 7 days, and they are hoping to finish it in the next couple of days. I was not offered a loaner. I am disappointed in BMW, and after reading so many other complaints, I am considering selling it.

I bought a Mini Cooper S John Cooper Works 12000 miles, paid £16500. Last year I was driving and the screen kept telling me boot open. Sometimes I could open other times it was impossible to open. Took into my local garage and he shook the boot door only to find it full of water!!! If I did not have it fixed the water would eventually mess electronics up. I looked on internet and it is quite common. I called Spire Mini and they wanted £120 just to tell me what was wrong with the boot (like they did not know). Took it to be fixed at a BMW garage. Now again I cannot open my boot, went to garage. Everything is soaked and the boot door again is full of water. I am so angry. It is obviously a fault. It is disgusting to pay that amount of money for a Mini and all they are interested in is more money on a faulty car. I want to go to a solicitor and demand they replace the boot door and pay for all my damaged goods. Does anyone know the details of the managing director of Mini who I can contact?

I bought the car used with 67K mi for use as an RV tow vehicle (manual transmissions will work O.K., even the BMW doesnt warranty it). I installed the tow bar but never used it much. I added a MiniFini Continental Kit, not liking the RunFlat tires. I replaced the Super Charger at 105K mi for $2500, using a German Car Mechanic who is excellent. He said the speed up pulley caused the blower to wear prematurely. The power steering/fan module was replaced at 127K mi for $1400. After reading the Horror Stories, Im worried at what might happen next as the clutch makes a cold bearing noise periodically. The car is fun and I get good mileage 33-36 mpg. I baby it. I hope the 2014 turns out better after the redesign.

I purchased a 2012 Mini with 9,000 miles from Mini Cooper of SF. The purchase experience was good. The service experience is terrible. The engine light comes on and to maintain the warranty, it has to go to Mini. There is a horrible monopoly in one spot. They, every day, give no details; make you wait; dont answer the phone; and put you on hold. I am used to Nissan that had one day turnaround and eleven years of routine maintenance only. A lovely experience. I am so incredibly disappointed and frustrated.

I have a 2003 Mini Cooper, with only 44,000 miles. I have everything original, and have had extensive service and care since it was new. It never had track time, or abuse, only 2 sets of tires and original brakes. The car is a lemon, and BMW Mini knows it. I have contacted them about the following problems, and their answer is this is normal operation, and the vehicle is out of warranty, sorry. The problems thus far, have cost nearly $18,000 in repair, and it’s still not working as it was designed. The following has happened: transmission failure/manual; 2 AC systems; 2 power steering systems; navigation system; radio failure; auto temp control failure; left high beam headlight stays on (I had to unplug it); internal lights and gauges are not working; and power steering leak. I am a disabled combat veteran, and would rather be back in war, than deal with this thing one more second. BMW Mini is junk. Never buy one.

I bought my car as an ex demo. I absolutely love the car, but the service isnt great and the build quality is not what I expected. The hood broke after a year - instead of making the components of the hood out of metal, they are made out of plastic. And guess what, one tiny part snapped. And as a result, the entire hood cover had to be replaced. On a positive note, it was covered under the warranty. Had it not been, I was told the cost would have been 1,800. No one in the UK had a hood in stock, so one had to be ordered from Germany. Of course, whilst waiting for the hood to arrive, it rained pretty much nonstop (when doesnt it in the UK?). As a result, the boot was filled with around 2 inches of water. By the time the hood arrived, all the carpeting in the boot had fungus growing on it and also needed to be replaced. The garage also allegedly spent 24 hours drying the boot out. The car is a UK registered 09 plate with less than 30k on the clock.I have taken my car into the Mini BMW garage today as (1) it is due a service, (2) the boot keeps opening as I am driving along, and (3) it needs new brake pads. Firstly, the service - the guy reads out a list of things that are due to be done under this service including new spark plugs. I pointed out that the garage replaced the spark plugs at the end of October and charged me 200 to diagnose the problem and replace the sparks. Why didnt they mention then that they are covered under the service? Then, he said they didnt replace the sparks - it was something to do with auto sensors. I pointed out I have the receipt and it clearly states spark plugs were replaced. I then get a story that it is something to do with the Mini service pack. Had they gone wrong this week, the cost would have been included under the service. But because it went wrong 2 months early, I have to pay. I pointed out that surely if they go wrong early, they are faulty. But no, that was not the case. It is just my bad luck they failed before the service was due.The reason why the boot keeps opening is because all the components in the boot have rusted and corroded. I immediately linked this problem with the faulty hood and all the water that got into the car whilst I waited for a replacement hood. Apparently, had the components corroded immediately, they would have been covered under the warranty. But because the corrosion has only now become apparent, it cant be covered under the original claim and basically I have to pay for any repairs as it is just normal corrosion. Now, firstly, corrosion does not show up immediately. So I couldnt have bought it back straight after the hood was replaced, as I didnt know there was a problem until now. I think anyone with an ounce of common sense would realize a car boot that sat in inches of water is likely to suffer early corrosion if not dried out correctly. But, hey, not according to Mini BMW. On that basis, I must conclude that all their cars after 3 years are likely to suffer serious corrosion of the electrical components in the boot or just general corrosion all round. Brake pads are being replaced as we speak - BMW charge around 200 for them. So before having yours done, check the price of other reputable garages. It is also worth comparing prices with other Mini dealerships. I only have a short drive to another county and the tires in my garage are 165 fitted each. But if I drive 20 miles down the road to another BMW dealer, they are 118 fitted. It has been a fun quirky car and I do love it; however, I will be reverting back to a Mazda MX5 - never had any problems with Japanese reliability.

I bought a used 2011 MINI Cooper S in 2012. One year old, 11K miles. Although fun to drive when its running properly, this car is a LEMON. Im currently at 62K miles & change, and have had to replace the ignition coils twice, spark plugs, a cracked hose, brakes, pieces of the interior and am now facing a major engine repair. Oh, and the pin holding the rear windshield wiper fell out, and the emblem on the hatchback fell off. This car is a CONSTANT source of frustration--and a very expensive one. Out of warranty, but at the dealership every other month for some repair or another. Its infuriating. As soon as Im able, Im trading this car in and getting a Honda/Kia/Hyundai, something reliable. This has truly been the worst ownership experience Ive had in 27 years of driving. I HATE THIS CAR.

I purchased a brand new 2008 MINI Cooper (back in 2008). I currently have 126k miles on the car. I bought this car because of the good gas mileage. Unfortunately, once I actually paid off the car (60 month financing), thats when coincidentally the problems started. I have had to replace the coils and spark plugs (several times), cyclone separator, and water pump and thermostat. After a lot of research, it seems like these are common failures. Now it has cost me much more to repair/service the car than what its worth. As much fun I have driving the car (easy to handle, sporty) - the total cost of ownership isnt worth it.

I have put less than 7000 miles since my lemon was purchased used. Over 2,000 dollars in repairs so far. Mini Coopers should be made obsolete because of unreliability and bad engineering. The salesman I dealt with do the two step and lie by omission. Buy anything else!

Advised by Mini, I need a new engine below 100,000 miles on a 2003 Coopers. Original clutch, all recommended and required service done by authorized Mini dealers. Owned since new. Experience is that MINI and BMW do not stand behind their product. Buyer beware!!!

I bought the car with 28000 miles. Ive had two sets of tires, strut tower replaced, valve cover replaced, timing chain replaced, two thermostats, re-programmed, battery, window re-programmed twice, auxiliary fan replaced and now the ac compressor is out. I have spent three times my payments on this piece of crap. I will never buy another BMW product again.

I’m not sure exactly how to write this experience up, but here goes. We recently visited a dealership with an intent to purchase a Demo as part of #Performance Auto Group’s sales flyer posted on Auto Trader. We went to the dealership we had visited about a year ago and had the opportunity to test drive a Mini. We weren’t ready to purchase at that that time based on our budget, but the service was great and staff supper friendly and helpful, so we returned to this location. First visit we tried a car but for some reason found it really rough, we felt like an egg that had been scrambled after driving it. When we got back we advised the two young men at the dealership and were told that was the Mini experience. At this time they snickered. We advised them of our previous experience and they said it’s the tires. They’re new. After a few more exchanges, I said, I guess that means we aren’t Mini people, and the young man said yup. I want to point out that we weren’t offered to try another car to see if we thought the same thing.We left and ended up at a used car place where we tried a 2017 and we actually enjoyed the ride. The first visit was on a Monday, and on Thursday my partner and I returned to that original dealership because they had four Demo’s at great prices and low kilometres. I asked about the last Demo that appeared on Auto Trader that same day (the same young man from the other day), he advised it was out. I had to ask clarifying questions, Is it on test drive? No, Can you find out? He comes back and advises it’s on loan to a client. What does that mean? It’s on loan, When will it be back? I don’t know. So we took our phone out and looked up for another car to try, and apparently that was off site as well. He hadn’t seen it in a couple of days. Is it sold? No, Can you find out? He disappears. I’m about to blow, you have to understand he’s just standing there and the body language is saying go away. It’s very clear he doesn’t want us there. He’s not checking the computer and when we ask him to check, he ask us what the vin# is. We didn’t know it and he said, You should know what car you want, it’s like this the whole time. I asked him about the last car and he said, I don’t know anything about it, but he did offer a new car. Interesting to note the first car we test drove was at the back of the shop in amongst other cars. I’m pretty sure there was something wrong with it.So after we left on the first visit on our way to Burlington we were divided. I thought they were laughing at us because we were old and old people shouldn’t drive Mini’s (we are in our 50s), but my partner thought it was because we were a gay couple. My partner didn’t want to go back but we had such great service once before, I really felt it was worth a second chance.I have to say we fumed all weekend, because we’ve been shopping for about a year looking at various places, from Toronto to St. Catherine’s at this point and we had tried Volvo’s, a Jaguar, a Cadillac, even a couple of pick-up trucks (he wants one thing and I want the other and it’s for me), not all places are the same but it has been some time since we’ve walked away with this feeling. Most places are Here’s the key. Let’s go, or See you in a bit. Most places are welcoming and the agent usually ask questions and if you don’t like the first vehicle it’s, Let me show you another, and the end we exchange information.I was so frustrated that night, I didn’t even realize how much. When we left that place we tried a BMW X4 that I spotted in a John Bear lot. The drive was excellent and the sales rep was in the back seat and at one point I started to laugh as I realized some of tension was beginning to dissipate, the difference between sales agents. That weekend we visited the Kitchener location and had an okay experience. We even stopped in Paris ON, and tried a AlfaRomeo Stelvio, again super great staff.I had emailed the dealership and #Mini Canada about our experience, the Corporate office advised that they are independent of dealerships. The manager had investigated and found out that the first car was loaned out as the clients car was in the shop and the second car was getting cleaned, but this doesn’t address that we were shunned from buying a Mini at that location. I emailed again, more in detail like this explaining our experience of homophobia over the last fifteen years so they would know we were genuine about our experience not being right. Head Office #Kelsey ** again advised it wasn’t Mini Canada’s issue and to deal with the dealership. Finally I received an email from a manager for BMW/Mini in that area and finally he replies with an email that says they will review training with the reps in question as well as they are looking into sensitivity training as I had suggested.So all good right?, No! I now need to know that Mini Canada head office are concerned that the people representing their brand and their products aren’t discriminating against older people and gay people and any other discriminatory combinations out there. I find it hard to believe that BMW/Mini wouldn’t ensure these retailers are representing fairly, but according to the replies I got IT’s NOT THEIR CONCERN. To me, it’s one in the same, different people may own the brand versus the product but they both represent the same thing. I’m hoping no one else has a similar story.

I have owned a 2008 MINI Cooper S since 2009. I have had some fun driving it around but like others I regret buying it. The cost of ownership for this car is very high. If you take it in to the dealer expect to pay at least a $1,000 every time. I needed a new clutch after 50,000 miles at a cost of $1500 or so. I have driven stick shifts since I was 17 years old in the UK and I am now 65 years old. I never needed a new clutch under 100,000 miles on any car except the MINI. The clutch burns in traffic and if you reverse up a small hill for even a short distance it burns also. Its defective in my opinion. Of course its easy for dealers to blame owners for poor driving habits, they will not admit that there is a clutch issue. After Flow MINI of Raleigh NC changed the clutch I came to pick up the car and immediately noticed a noise in the engine that didnt belong. I complained about it but the salesman was clueless (or pretended to be) and the service people had left. I was forced to nurse the car home and bring it back because they had failed to tighten something up. I had to travel 50 miles backwards and forwards. The service rep said they had given me some gas to compensate me for the inconvenience. They did not top me up, the cheap rep added a gallon or so, that was it. I was disgusted.After the clutch replacement one of the AC hoses developed a leak because it was rubbing. I suspect it was not put back properly after the clutch change. Flow MINI in Raleigh NC want another $1500 to replace the hose. Apparently the engine has to be taken apart to change the hose. I declined the service, Ill do without AC. They changed a leaking oil seal and drive belt at a cost of $466.51 (what a deal). $138.55 was the total for the drive belt. The axle seal I was able to get down to $330.96. They never mentioned these issues when they called me about the AC repair but I noticed them on the worksheet so I had to get a ride home again and come back the same 50 miles to get the car. No gas this time. This is an expensive car to begin with and I mistakenly thought that the BMW name would mean a quality build - not so. It needs a lot more money to maintain than it should, also a lot earlier than other cars. It has got to go, never to be replaced. For the money spent on this car for repairs I could have bought a reasonable used car. Toyota, Mazda, Honda are the way to go. I never had any issues with them for over 100,000 miles apart from maintenance items like tires and brakes. Usually I sell a Toyota with over 120,000 miles with no issues and a great price. We have owned Camrys and a Honda Civic - never any problems.What a shame that such a fun car has such a terrible build with a poor warranty, poor components, and a terrible service department (in Raleigh NC anyway). Think about all the costs before you buy a MINI Cooper. It will drain your wallet.

Horrible Mini Service Experience: On Wednesday, May 24, I called a Mini Cooper dealership in Burlington, VT. A mechanic I use down here in Southern Vermont told me I need new rotors and brake pads. Before I drive two+ hours to Burlington, I want to be SURE these items are covered in the extended warranty I purchased. After a pause, I was told Yes they are - well change your oil and get you new rotors and pads. I wanted to be 100% sure. So after hearing this, I cancelled work on Thursday and left on the TWO HOUR drive to Burlington. This is the result:I waited in the waiting room for an hour and a half while my car was being serviced, at which point someone from the Service Dept came out - and handed me an estimate for over $1,100.00. Your calipers are seeping. I said I didnt want the new calipers - I planned on trading the car in soon. I didnt hear anything else: Okay was the reply from the Service Dept Rep. He came back 30 minutes later and said Youre all set. But the funny thing was the lack of any indication of rotors and pads on the bill. I went out to my car, and saw there was no brake work done, at all. I was not informed of this - I could have driven off thinking I had new brakes. Instead I still had the dangerous situation I drove the two hours to Burlington to have fixed.I went back into to Service dept and wanted to know why they had not replaced the rotors and pads. The reply was: This is tricky - just what you want to hear from an auto dealership. Your calipers were seeping, and this voided the warranty. Before I could go any further he then dropped another bomb: And your warranty doesnt cover the rotors and pads anyway.So that was three hundred miles and five hours of driving - for absolutely nothing. Im getting out of Mini Coopers as a result of this experience, and I would strongly advise anyone to STEER CLEAR of any and all Extended Warranty offers made by any car dealership - it is a complete con job. And you might want to consider this as well: after 70,000 miles, these cars become incredibly unreliable and expensive to own: AT 70,000 miles, things started to go expensively wrong: another dealership, a Mini dealer in Albany, NY, told me I needed a new thermostat - and wanted $1000.00 ($975.00) for the repair.I said no thank you - and took it to a certified independent BMW mechanic, and got the exact same job done for under $500.00. I neednt tell you - if you have the deep pockets and dont mind being ripped off on a continuing basis - by all means keep using the Mini Cooper dealerships. They are more than happy to have your business. They will never get mine again.

I took my Mini in and complained that there was a humming noise coming from the engine and that the check engine light kept coming on. But every time I took it in, the dealer kept telling me that this was normal and that there was nothing wrong with the car. After awhile, the car kept getting worse and started making a knocking sound and losing power. I had it towed to the Mini dealer and they told me nothing was wrong with the car, turned the light out and sent me on my way. I am tired of Mini refusing to fix whats wrong with the car. This is a serious problem and needs to be dealt with.

Mini CVT transmissions - Another family member wrote on this forum about the Mini repairs that have been done on our 2004 Mini Cooper. Well, to top that off, the transmission died at 77,000 miles and they wanted $7K to fix. Great fun car, but reliability is the pits. Our other cars? A Saab 9-5 with over 154K and a Jag with 51K. All with less problems than this BMW Mini. I would not recommend anyone buy a 2004 used Mini at all. In fact, we traded our Mini in for a Honda. Yes, I know, its boring!

I took my 2007 Mini S to a dealer for a free recall repair last year and was told I needed new brakes. The car had only 27,000 miles and I paid over $1000 to have the work done I was told needed to be done. That was last year. This year, the warning lights for the ABS and traction control started coming on at random times although I dont see any difference in the handling when the warning lights are on or off. I went to a dealer which is 135 miles from where I live to have it checked and was told the black box that controls these functions has failed and would need replacement to the tune of $1350 plus 3 to 4 hours labor plus tax. Im still under 40,000 miles, and over $2,500 for repairs in 2 years on a car with this low mileage seems excessive. I was going to have them set up an appointment to do the work, but since there have been issues with reliability of this model for this year, Ive decided to hold off and see if I can get feedback to help me decide in what direction to move. I love driving this car. It has all the options I could want and then some. It cost $31,000 new in 07 but if repairs are going to start being a major issue, I may need to rethink keeping this car or trading it on a vehicle on which I can get service locally.

My husband bought a 2010 Mini Cooper two years ago. Thought we were getting a great car, not so much. It is a money pit. He kept up on all required maintenance, but it didnt matter. Three weeks ago it was leaking coolant like crazy and there was oil in the coolant, of course an $800.00 fix between the thermostat and whatever else they did. Now this week the check engine light is on again and the car is misfiring. Changed out all the spark plugs and the coil and doesnt fix the problem. Take it in today to the shop and its the motor. Needs a new one. So now we are left with a car, that we are still paying on and doesnt run, that we can spend $6,000 to get it fixed or $7400.00 to get fixed at the dealership. Not what I expected to happen with a car with 62,000 miles.

I privately purchased a 2006 MINI John Cooper Works with very low miles of 11,000 and was still under warranty at the time. Within a period of owning this car, the gear box has locked up three times a year. The third time it happened, I took the car in to get the value of the retail price. I felt that I needed to sell the car because it was undependable. While they were test driving the car, it happened again. The clutch went to the floor and was stuck. They told me that the repair would be costly now that its out of warranty. I would not leave owning this car so they made me an offer way below retail. I accepted the offer because I could not sell this car with integrity to a person without them knowing the problem. The bottom line is that Im disappointed in the MINI Cooper. I take care of my cars and drive them for many years. This car was not dependable for a long time.

2009 MiniCooper JCW, silver and black. Love the car, but...The first clutch linkage had a problem at just over 9000 miles. It was making a noise when I engaged the clutch and accelerated. I took it in. The service dept. at my Mini dealer where I bought the car said the clutch had been abused and that the clutch had to be replaced. The service technician sent me a picture of the clutch linkage, saying the linkage had been glazed because the fluids inside the casing got so hot. I drive the car to and from work. I dont race it. Ive driven standard on Mazdas, Pontiacs and Audis. The least distance a clutch lasted with driving in my 20s (read: probably drove much harder then) was 30,000 miles. Today, the same issue started to happen to the replacement clutch. I have 20k miles on the car. Now, the service dealer will not do anything unless I guarantee to spend $2000 to check out the car. They say if they determine that the clutch wore out because of my abusive driving then I will owe them $3400 to replace it.I called BMW of North America. They connected me with a Mini representative who would do nothing without my commitment to spend the $2000 for a diagnostic. Amazing. These guys are putting clutches out there that fail in under 20K miles every time. Nice business, if you can get away with it.

I purchased a used 2005 MINI Cooper in October 2010 with less than 27,000 miles on it. I thought I was getting a good deal, especially with the low miles. Less than 100 days after driving it, the transmission went out. It now needs a new transmission costing anywhere from $5,500.00 for used to $9,000.00 for new. Seriously? As others have noted, MINI Cooper knows there is a problem with the transmission on the older models. Although they have changed the transmission in the newer models, they refuse to help with the older models.

I love Mini Cooper Countryman 2011 but the car I was driving and the steel wheel lock by self when I was exit on the freeway. Scare me. So now I don’t trust the car anymore. Pls let me know if that happen to anybody. Thanks.

Let me start by saying my vehicle is a 2007 MINI Cooper S. It currently has 114k miles on it. The original owner had purchased a 100k mile maintenance package so all service was completed by MINI at the recommended intervals. This car was taken care of and babied. My vehicle suffered a complete engine failure on 12/2012 at around 105k miles. The failure was caused by the poor design of a lifetime part. I received an undated letter sometime a few months ago where MINI admits that the part that failed on my vehicle was, fitted with a faulty chain tensioner which may lead to an insufficiently tightened timing chain. A loose timing chain is recipe for disaster as this is what keeps the pistons and everything moving in the correct timing and order. When this chain breaks or skips a link it can cause devastating damage which it did.I contacted MINI in hopes of getting some of my $6500 that I paid for a replacement engine reimbursed. After being put with a customer relations supervisor name Shawn who didnt return any of my messages for 3 weeks, he finally calls me back and states that my claim was denied. But when I asked for a reason, he wasnt able to give me one. I asked to speak to a supervisor to which he stated he was the supervisor and nobody would be able to give me another answer. Ive sent off various emails, most of which are ignored, and various calls which seem to get me nowhere. MINI has 100% admitted fault for the damage to my engine but they wont take financial responsibility for their design failure. It has put me behind financially and causes me to lose faith in a company I trusted. I have all paperwork to support my claims and wish to get them to own up to their failures.

10 June 2014: I own a 2008 Mini Cooper S with 6 speed standard transmission. Last month (May 2014) I passed 40,000 miles. Shortly after I experienced a loss of RPMs, speed and acceleration. I later learned this was the symptoms of a failing clutch system. My local mechanic was unable to do the work required because they need specialized tools that were too expensive for them. So I had the car towed to the local MINI Dealer. They told me that to replace the clutch and flywheel will cost over $3000. On top of that the timing chain and/or tensioner needs to be replaced and that will cost another $2000. I hope I can persuade.I do not dispute the prices for the maintenance although I do think they are somewhat inflated. What I do dispute is that the age and mileage of the car do not coincide with the needed repairs. I feel I was deceived by BMW/MINI about the reliability and durability of this product, and I feel I should not have to pay for the repairs. I will not be buying another Mini Cooper and will urge all current and potential owners of a Mini to buy something else.

I owned a 2007 Mini Cooper S with many expensive options and the engine failed at 73,000. The dealer (New Country MINI - Hartford, CT) would not do anything even though I needed to buy a new car so I had to junk it. I believe the MINI warranty is 4 years or 48,000 miles. Meanwhile many less expensive cars have 7 year/100,000 mile warranties.

I have a 2010 Mini Cooper S with 24k miles. I hardly drive the car and maintain the car well. All of a sudden I realize oil is leaking. I turn the car on ready to get it examined. The car is making a loud noise and starts to stall. I stop the car and get the car towed to the Mini Dealership. Six hundred dollars later and no real answer but it could be the cylinder, the timing bolt or the engine. Repair would run from six thousand to ten thousand dollars. After reading many blogs I see Mini Coopers are known for these problems and the car co. will not offer any discounts or take responsibility. I have a car which is not working and will be taking up space in my driveway.

My wife and I purchased a brand new 2011 Mini Clubman S in Dec. of 2010. We have already had the water pump circuit board replaced, passenger side window motor, passenger side window regulator replaced under warranty. On 3 December 2013, my wife was driving home and at one light the car was fine. 300 feet down the road, the clutch pedal was stuck to the floor and the clutch would not disengage. Here it is 1 week later after the Mini of Nashville has had it at their shop my wife and I drive the 70 miles to the dealership to find out that the clutch and flywheel are toast. The dealer showed me the clutch and it was completely bare with no clutch material present. The flywheel was sent back to Mini to be fixed and then resold as a refurbished part even though I had to pay the $3200 to get the parts replaced. Today I could not even pick the car up because the car is still acting up. The BMW tech thinks it might be a bad throw out bearing. So after $3200 in repairs, I still have no car to drive. After I get the car back, I will be trading it in for a Ford Explorer.

In 2009, I brought it brand new. The engine light has been going on several times. Each time I take it into the dealer (thankfully it’s still covered under warranty), they tell me that it’s the type of gas I put in. Okay, fine. I bought the 91 octane gas and put in fuel injector cleaner as per their recommendation. This happened 5 times. Tomorrow, it’s the sixth time. As soon as this repair is done (thankfully still under warranty), I will drive to the Mazda dealer and trade it in. There is just no excuse for this type of problem. After reading the entries on this and other sites, I guess I feel lucky that I have not spent thousands of dollars on repairs. I love my car (09 Cooper S convertible). So much fun! But I have to let it go.

My Mini C S convertible is under 100k miles and took it to change oil. The mechanic says it run a diagnosis and diagnosed it need a new transmission and cost over $8000. I still owe on this car 5 more years. What is the thing to do now? This is the scariest thing ever. Now the car is lurching and light is on saying needs service. Where am I to get the 8k to fix? I heard a lot of people just leave and abandon this cars but did not know the experience until now. I am debating if I should take it to the Car Experts in Glendora, CA where they rebuilt for $3500. I am over 100 miles from them and really have no money now. I need my car so bad to go to school and work.

I have a 2009 Mini Cooper Clubman still in warranty with 45,000 miles on it and I have owned the car purchased new for less than 3 years. First, the airbag light came on. I took it to the dealership in Memphis, Tennessee. I was told that the sensor got wet and it was not covered under warranty. I am not sure how an important sensor such as an airbag sensor would even be in a place that water could touch it. Even better, how about making a part that is water-resistant? It is the air bag sensor for Gods sake! Even though I provided recall announcements on the sensor, the dealership would not cover it. At 42,000 miles, my car began hesitating almost to the point of losing power when increasing speed rapidly to move from an interstate ramp to the interstate. I brought the car in and I was told that the oil needed to be changed (out of general maintenance so I declined the dealerships oil change due to elevated cost), brakes were now dangerous (now not under warranty but 4 weeks ago, they were in good working order and I drive 10 miles/day). They checked the hesitation issue and stated that the car was showing electrical voltage changes and they tightened the battery cables. As I was driving from the dealership, the car immediately began to hesitate. It continued to worsen. I called the dealership and I was told to check the gas cap for a tight fit, then take it to other service stations because the gas had water in it. Blah, blah, blah. The emission light came on and then the engine light. I had it towed to Roadshow BMW in Memphis, TN where I bought the vehicle. For 2 days they tried to find a diagnosis. The shop foreman was called in, the service manager was looking at it, and even a regional technician was contacted. Finally, I was called by a service rep. She stated that the turbos needed to be replaced at a tune of $3,000.00. Yes, this problem was covered under warranty, but because they did not do the oil change when they were to fix the problem in the last visit, the turbo replacement would not be covered under warranty. The dealership, in my opinion, is anything but honest. I am hiring an attorney and beginning my correspondence with Mr. McDowell, president in NJ at Mini USA. Fun car but if the dealership is slippery as a snake, it is not worth the money and headache.

I bought my Mini in Feb 2015 (car considered new and was a loaner car). In July, we had the car in the shop because the windows wouldnt go up and today the car was back there again for the passenger window. Explanation… because you smoke in the car and the ashes get in the groove of the window. Really? Wouldnt the dirt, grime and stuff coming off the road get into the grooves as well. I guess I am not supposed to have my windows down while driving. I spent a lot of money on my car and to have this lame excuse given to me… well to say the least, I am livid. I did contact Mini and told them what was going on and how dissatisfied I am with the service dept. Lets see what happens next. I also brought up the staining on my seats every time they get wet. No matter how or what I use to clean them, the stains are still there. Of course there was no explanation as to why my seats are water stained.

October 3/11 I purchased a 2007 Mini Cooper with 50,000 kms from the BMW/Mini Cooper dealership in Winnipeg Manitoba. It had at the time one year left on the warranty. In 2012 the timing chain and Vano sensors went while we were in Winnipeg. It went to BMW/Mini Cooper Winnipeg, the timing chain and Vano sensors were replaced under warranty. February 13/2015 the car died again. It was found that the timing chain went again and Vano sensors. BMW/Mini Cooper Winnipeg did that work again. Told me the reason that the timing chain went again was that a bolt was loose. I asked why had not that bolt been torqued? I got no answer. They did that work under warranty however they charged me for some seals and a hook seal cap. They also told me I needed a new alternator which is odd since my alternator was replaced June 26th 2014. The car still did not work properly so I had to have it towed from BMW/Mini Cooper Winnipeg to the shop where I work. My technician found that my new Wilson alternator had been trashed and there was 6.0 liters of dirty oil in my car. My car only takes 4.0 liters. When it got towed from Morden to Winnipeg it had 3.5 liters of clean synthetic oil in it because it just had a service job and the alternator was working fine. We sent the Wilson alternator into Wilson to be repaired. They did not repair it. So I ended up ordering a BMW alternator over $900.00 and a new battery. My technician was very upset with BMW/Mini Cooper. Tried to get answers from them about the alternator and dirty oil, he never got any answers. My technician got the car going however it still did not sound well. It got towed back to BMW/Mini Cooper Winnipeg. They did a diagnostic. It was still related to the whole timing chain situation. They said it was fixed.Both my husband and I took an afternoon off from work, drove into Winnipeg to pick up the car. I didnt even get the car off their lot when the engine light came on. They pulled the car back in. Did a diagnostic, said a hook seal needed to be replaced. This hook seal comes in a unit that costs $4000.00. So that is $4,000.00 plus $150.00 per hour labor. Now the car is still at BMW/Mini Cooper Winnipeg, not running. I am still paying $357.00 per month car payment on a car that is not running. BMW/Mini Cooper said the used car department would buy the car from me for $3500.00 but I would still have to pay $2840.00. Or they repossess the car and screw my credit. My question is there such a thing as a hook seal worth $4000.00? We cannot afford the so-called hook seal and the labor. What is going on here?

I cannot agree more with previous poster. I have a 2003 Cooper S with 97k miles. I have not touched clutch or transmission. I have only machined front rotors, no work on rear, change brake pads every 30k, change oil, rotate and align regularly. Over the life of the car, I have replaced the power steering pump, heater core, front and rear bushings, and a computer issue with ABS/traction control system. That was it in over 8 years total.Your Cooper is a fantastic car, if you drive it properly and maintain it regularly. It is a foreign sports car and as such, its going to cost you a premium to get maintenance done. Parts are generally more expensive than youll find in a GM or Toyota. You should know that going in. Learn to drive properly and dont beat on it, maintain it regularly and most importantly, find a mechanic who works on minis because most local guys will not understand the car as well.

I bought my Mini used with 39,000 miles on it, the dealership I bought the car from offered a 90 day 3000 mile warranty on everything and thank god because 75 day and 2500 miles in the timing chain and tensioner had to be replaced at cost of $2300 .Since then I have had a recall on the cooler for the turbocharge, just recently I had my thermostat housing and sensor replaced. Now Ive been dealing with major power lost as if the turbocharger isnt working at all....I bought the car to save money and it has been nickel and diming me more than my 15 year old Ford F150... And the car uses more oil than any car that I have ever owed and Im pushing 50...BMW/MINI needs to fess up and fix these design flops because its a reflection on both companies....

Mini is not listening. I am a careful driver/owner who loved their Mini until today, a few years down the line (5) of having bought a brand new Mini. Repairs are outrageous. They renew and do not repair, so waste must be vast and parts i.e. gearboxes are giving up after about 45,000+ miles, and repair is more than the value of car. A few years ago, my nephew experienced gearbox problems and now it is my turn; cars bought at the same time. I have done a lot less miles than my nephew, so this makes me suspicious. This is a BMW con, lovely leather fittings and comfort, but dodgy engine. And they are getting away with it over and over again. BMW dealers should be able to repair engines, like the good old days, not replace at huge costs to the client and a cost of waste on the environment. My gearbox problem means I am able to drive around town but not on motorways, so driving beautifully until I hit 50+ mph. You would think this could be repaired.

I have now owned 3 Mini Coopers. A 2004 Cooper 2dr hardtop with a 5 speed manual purchased in 2018 with 151k miles, a 2013 Cooper S 6 speed manual bought in 2016 with 21k miles, and a 2016 4dr hardtop Cooper S 6 speed manual purchased new. I have loved each of these cars! My 2016 I was in an accident with that totalled the car and the car kept me totally safe. I had no problems with this car, in fact I put 64k miles on it in under 2 yrs with no issues.The 2004 was intended to be a little junker until I bought something new after my accident with the 2016 Cooper S. This car has been so reliable and is so easy on gas and economical that I will keep it till it dies, and I have already put over 12k miles on it for a grand total of 164k! There are issues with the dimmer switch for high beam headlights beginning to wear out which makes the brights come on when I put on the blinker if Im not careful, and the parking brake no longer holds, and a previous owner dismantled part of the dashboard so I do not have the large speedometer, or a working gas gauge LOL! It had no exhaust system, only the manifold was left, and I put in a new exhaust pipe, muffler, and all of the components needed to mount it for about $800. But even with these quirks I love this car! No problems with transmission or engine.The 2013 was my sons car and I admit he has been hard on this little vehicle. Not keeping up with all scheduled maintenance and racing any other sporty vehicle out there he could find, however this vehicle has had no high ticket issues. It has always started without issues and has been a very reliable car. I will be trading this car for a 2017 Cooper S Clubman because I want the AWD and a little bigger car, and I miss the 4 doors. All in all I am faithful to the Cooper vehicles and have been very happy with all of them that I have owned. I am truly surprised and saddened by the bad reviews posted here and that made me want to share my experience with them.

We bought our Mini in 2009 from Vaughan/HWY 7 Mini dealer north of Toronto. My wife really wanted it and I trusted all the positive reviews. We serviced the Mini at Vaughan/HWY 7 service center all the time. Our last oil change was in March 2014. Early June 2014 on a Sunday my wife was driving back from her volunteer work where the Mini stopped running behind the red light. I rushed to help and eventually towed it to a mechanic shop. No warning or sensor lights ever came on. Next day the mechanic ran a diagnostics but couldnt find anything. The computer showed nothing. Then they drove it around with probes attached to the engine, which they realized the spike on the temperature. They said the coolant and the oil in the engine are mixed. I tried to take it to Mini but they said they are so busy we have to wait till July first (3 weeks later!!). I had to change the engine, they said the engine is done! Cost me $8,000. Minis Vaughan/HWY 7 manager never returned our call. I called Mini Canada, they said since our technicians have not looked at it they cant do or say anything about this matter. Faulty engine, poor service, poor everything.

I loved driving my Mini Cooper, but could not take the chance of it breaking down out of warranty. I bought a 2008 Mini brand new. with the only mileage on it was my test drive mileage. I was back at the dealership within the first two weeks, because the windows would go up and down, of their own accord, and didnt always do so when I wanted them to. This problem took three tries to fix. It seems Mini likes you to return several times for each problem you encounter, before theyre willing to authorize the fix that will actually solve the problem. The gearshift was my next replacement. I took the car in numerous times, because the low tire pressure light came on every other day. That problem never was really fixed, and I owned the car for almost four years. I wont even go into what a pain the tires and their cost is, nor the fact that I had to rent a car for two days, because I had trouble getting the run flats for it. The check engine light would keep coming on, and I was continually told that I should just drive it that way, because they werent finding anything wrong with it. As it turns out, it was the engine after all. Mini finally had to replace the valves, head gasket, timing chain, 02 sensor, and whatever else went along with that (after telling me the light was on because my oil was low, so theyd do an early oil change on it). This was all before the 30,000 mile mark. About six weeks ago, the check engine light came on again. I got the same old story oil was low, well do an early oil change, and we think theres something wrong with some kind of air intake sensor, which is then replaced. Two weeks later, the check engine light came on, and when I took it in, I tell them its idling rough on start-up, and when I have my foot on the brake at stop lights, and its starting to make the same noise it did when they had to replace the valves. This time Im told, before they even put it on the machine, that theyd noticed one of the cylinders wasnt firing right, and theyd check that a little more closely (why cant they just fix things the first time? Over the last four years, Ive spent at least three weeks of my vacation time sitting in their waiting room, and theyve given me loaners four times in four years). So, they cleaned out the carbon buildup in the cylinder, and put on a new tensor/tensioner (beats me, I know little to nothing about cars, so I hope Im explaining things correctly) on the timing chain. I drove it home, and its still idling roughly. The car actually shakes when youre sitting with it idling. I finally decide that with only 200 miles left on the 50,000 warranty, I need to buy a car that will hopefully be much more reliable. I now own a Subaru, and I am truly hoping that the curse of my Mini is history. Its really unfortunate that the Mini has so many problems. It is the most fun car to drive ever! I did notice that after my last fix, I did not get the usual email inquiring about the service I received. I did, however, get a call shortly thereafter, asking me how the service was, and when I stated that I felt needed to get rid of the car, the comment was made from the salesperson that generally her customers trade their Mini in on a new one, after two or three years at the most. I wonder why that is. Apparently, this car is not made to drive for more than two or three years? Fortunately for me, except for time and aggravation, this car did not really cost me anything out of pocket. If your Mini is starting to have problems, even little ones, you might want to start thinking about getting rid of it soon.

I purchased my 2006 Mini Cooper S brand new in January 2006. The car currently has 108,000 miles, which are mostly highway miles as I commute to a job out of state a few days a week. Since purchasing the car, I have had a myriad of serious and unsafe issues starting with the replacement of run flat tires within the first 2 years of owning the car. Those tires run $350 a pop and if you run over a nail, you have to replace the whole tire. They didnt warranty them back then, though I think they do now. For the first 65,000 miles, I did all my maintenance at the dealership, but switched to a National Auto Care chain as the dealer costs were 40% higher for the same work. I changed tire to regular tires with a warranty to stem the bleeding.The latest issue began two weeks ago when I noticed the car was slipping between second and third gear when running for a while in stop and go traffic. The car shifted fine when cold. I brought the car in for a check up where I was referred to a National chain transmission repair shop where I was informed that my CVT would need to be re-manufactured at a cost of $6,000. I was also informed that my power-steering pump is leaking and the power-steering cooling fan is not working, so both need to be replaced. As much as I love this car, and even with these problems, I still do love the car, but I cannot recommend it because the premium price I paid for BMW engineering does not translate to reliability. These issues should not be occurring at this point in the cars life.I will be without a car for another week, at least, because the valve joint they need to re-manufacture the transmission is on back order as they re-engineered a new valve joint, for the originals were prone to premature failure. One would think BMW would address this or work with their customers on a reasonable repair cost for this. Unfortunately, when I called the dealer I purchased the car from for assistance, they quoted me over $10,000 for the same repair. Needless to say, I will never buy a Mini or BMW ever again. I am aware of class action suits in NJ and CA regarding this issue, but I cannot find anything in MA. If there is, or if there is an attorney looking to start one, please contact me.

All good until warranty expired, Then... 2016 model bought new. No problems at all. Love the car religious with maintenance. Hit 53k miles and developed unusual noise and driving characteristics. Transfer Case is shot (part of the drivetrain on the all-4 models) and repair is $4,000ish. SERIOUSLY?! Vehicle driven exclusively by middle age highly conservative driver...very disappointing!

My wife and I bought a used Mini that was still under warranty back in April of this year (2013). Its a great car and truly fun to drive. A couple of weeks ago the air conditioning went out and we took it to the local Mini dealer. After about an hour and a half, the technician came out and said the entire line needed to be replaced. The warranty on her car had expired in May and of course the repair bill was $649.00. When I asked why it was going to be so expensive, they explained that the air conditioning line is all one solid piece. Fortunately, a good friend of ours who owns an automotive repair shop, suggested we bring the car into him and he could help reduce the cost. He did save us money, but when they were done, he brought the line out to show us something rather disturbing. The line had been placed improperly against a pulley. The line itself was not damaged, but the extension that all technicians use to check the line was damaged. Although it was clear to see that this easily replaceable line was the culprit, BMW/Mini does not and will not sell just that check line by itself. I have called Mini about this issue and to date they have refused to even discuss the issue with me. This car has 23,700 miles on it and every repair or servicing has been done at the dealership. Now with something as clear as a poorly placed line from the factory and no ability to just replace that piece, the manufacturer refuses to assist in any way. This is a poor example of support, especially knowing that low mileage and barely 6 months out of warranty they wouldnt assist us in the unnecessary repair. I have attached pictures of the damaged line and the repair shop has agreed to submit a letter stating the facts behind this issue.

Did you know Mini Cooper was a centerfold in Playboy Magazine? Got your attention now, dont I? Good!Thinking of buying a BMW or Mini Cooper Product, DONT! At least until youve read this and the class action lawsuit against BMW and Mini Cooper Aarons VS BMW. This lawsuit is being handled by Kurtzman & Carson Consultants, Philip Cooper. 886-381-9100.When I purchased my 2007 Mini Cooper I did so because I thought it was the cutest, coolest, and most fun car I had ever driven. Then the practical side of me took over and I did my due diligence and research. Who knew that the Continuously Variable Transmission (CVT) would prematurely fail and without warning, recklessly putting me in a gravely dangerous situation in the high speed lane on the expressway way during rush hour traffic? BMW and Mini Cooper knew, thats who!! Its amazing that I wasnt struck by the semi behind me traveling at a high rate of speed, considering my Mini Cooper dropped down to 15 mph after the CVT permanently failed while traveling at a rate of 65 mph!BMW presented the Mini Cooper as a high performance, yet affordable high end premium small vehicle which emphasized their design and performance features, cornering abilities, good looks and fashionable styling. Did you know that the Mini Cooper even graced the centerfold of Playboy Magazine? Yes! Playboy Magazine!! BMW group bragged, through its aggressive marketing tactics, that the Mini Coopers design, layout, content and performance along with it being fun to drive, its price point, and high quality were enough to wear the BMW Badge.I thought I had died and gone to heaven! This was my favorite car ever! I babied my Mini Cooper and serviced it regularly, of course. None the wiser, I loved that car, still do. BMW & Mini Cooper not so much!I was so excited and proud to be driving a Mini Cooper and I remained ecstatic until recently. A Mini Cooper convertible was my dream car, BUT now it’s my recurring nightmare! Well, for once, I made my extravagant purchase base on emotion AND logic, what a change for me. Now I wish I didnt do the research to back up my emotional purchase, at least I could said, shoulda, woulda, coulda messed up again. Oh by the way, that BMW Badge, what I didnt know it means Badge of Dishonor! Shame on you BMW!Not only did BMW deny knowledge of the premature CVT but they also undertook affirmative efforts to conceal the failures through a series of TSB Technical Service Bulletins issued to repair facilities, thus stalling long enough for the warranty to expire before owners were made fully aware of the true problem. Its obvious that BMW knew of the problems based not only on the complaints made directly to them but also numerous complaints made to the NHTSA National Highway Transportation and Safety Administration. Yet BMW refuses to publicly acknowledge the problem or offer remedy, instead keeping it a secret as long as possible. As if this wasnt bad enough, BMW CONTINUED TO KNOWINGLY SELL VEHICLES EQUIPPED WITH CVTS PRONE TO PREMATURE FAILURE! Despite BMWs efforts to conceal the issue, customer complaints and CVT failures continued. Way to go BMW! Something to be said for your consistency.Thinking back now, Mini Cooper was always aggressively sending me marketing materials for the newest, latest, hottest Mini Cooper Convertible, of course wanting me to trade in my 2007 Convertible Mini Cooper, for a brand new sleeker, faster more stylish Mini Cooper Convertible. What would have happened if BMW would have put all of that time, effort, and cost into a recall? Or a Just FYI, your CVT might fail, please call us later. Well never know because that would be considered above board or proactive good customer service and as we have discovered, BMW possess NONE of those qualities.There is a saying, If it seems to be too good to be true, it probably is. This is so true with BMW. BMW knowingly under budgeted production and could not keep up with the demand it created. After all everyone wanted that beautiful, cool car that was featured in Playboy Magazine! Too bad the beauty was only skin deep! BMW sacrificed quality and turned out substandard parts and shoddy workmanship, all the while refusing to take responsibility for their actions knowing full well that they were recklessly putting their loyal customers in harms way when the CVT failed.To this day, even in the face of these numerous complaints, BMW continues to deny that there is a problem with the CVT and refuses to disclose the truth to consumers. I ask you, How is this possible in this day and age? Who does BMW know that we lowly (no longer loyal) consumers dont and why should we have to pay to clean up their mess?Never again will I own a BMW or Mini Cooper product and I will make it my lifes mission to share this message with everyone!

While I have enjoyed driving this car, the cost of continuing repairs has been staggering. The electrics and the mechanical components of this car are poorly engineered and have been repaired or replaced on a regular basis throughout the eight years I have owned the car. It has leaked oil as well as burning oil from early on. It is now requiring a great deal of repairs due to leaking and burning oil and a non-functioning oil warning light. In fact I was told by my mechanic that it is not worth fixing. It only has about 160,000 miles on the clock. Fun to drive does not make up for poor engineering and high cost of repair. I would never recommend a MINI to anyone.

I bought my 2005 MINI convertible in March of 2006 with only 4,000 miles on it. At that time, it was still under warranty. Every summer, I would take the car to the dealership because the top would not go down. Last year, Rasmussen MINI paid to fix it even though it was out of warranty because I have had continual problems with the top. This year, its broke yet again and MINI doesnt want to fix it because its two years out of warranty. But the top has never worked right. I only have 28,000 miles on the car. I even called the corporate office, but to no avail. In fact, the girl named Amy was extremely rude.

Timing chain broke 30 days after I bought the vehicle @ 59000 miles.

60,000 and I need a new engine. Had the car 1 1/2 yrs. Mechanic told me damage was done BEFORE I bought it. Timing chain, oil, etc just like all the other complaints and Im getting the run-around. Thought BMW was a great product.... Guess not.

I bought a 2010 Clubman S in December of 2009. Since the beginning, there have been lots of problems: tons of rattles inside, the windows stopped working twice, the A/C made a huge whining sound, there are clunks from the engine area that no one can figure out where they are coming from, the check engine light came on randomly twice and the car went into limp mode (at the dealer nothing wrong was found), pieces of outside trim were installed poorly, the sunroof wont open on hot days without pushing it with your hand, the brakes sometimes feel shaky when making sudden stops (not ABS, or if it is then its the worst ABS Ive ever experienced) and the inside of one of the club doors popped off.This car is made incredibly cheaply, and the problems I have had are echoed by some other Mini owners Ive met and all over Mini message boards. I spent $32,000 on a poorly made piece of junk, awesome! Both Nick ** and South Bay Mini have not taken responsibility for some of the problems, sometimes saying things like, Well, the MINI is a quirky car. If quirky means made like junk, then yes, theyre right.To top it off: the handling is downright dangerous because of the torque and bump steer.Fun to drive but made horribly, and way over-priced for the quality you get.