When my son was overseas, I took his Jeep Patriot in for recall work. I provided my phone number so they could contact me when the work was completed. Since then I have been pestered by a third party company who wants to sell me maintenance on the vehicle. I tell them I never owned the car and they say they will take me off the list but continue to call. I never gave Jeep permission to sell my private information to 3rd parties.

I started my 2003 Jeep Liberty Sport to warm it up and after 10 minutes, the gas tank exploded. If you have one, I would sell it now before this happens to you. I will never buy a car with the Jeep name ever again! If my family would have been in it, I would have Jeeps ** right now. They should really be investigated for faulty manufacturing as I hear more and more horrible things are happening to almost every model of Jeep that is out right now.

I have 2 accidents in the first month I have it. The worse car I ever bought. And the engine keeping give problems. Can you help? I almost kill myself and my kids. I broken all the windows, poor vision, engine, jerking stops.

I bought a Renegade 2015 and allegedly sold me a warranty against MECHANICAL MISTAKES; I signed a paper that says INSURANCE OF MECHANICAL FAILURES; It turned out to be a guayazos insurance and wash the seats if they are stained. The collection of the policy was $895.00 and the insurance has an invoice of $240.00 which I have a copy (MAPFRE IS THE INSURER AND THE INSURANCE IS CALLED AUTOGUARD). I can say that the Renegade Jeep is a crap is only aesthetic and the warranty is very short combined with the dealer who cheated me, not even gave me carpets or accessories any further, they promised change of oil for 2 years or 8 changes of oil but As the Renegade uses synthetic oil they only honored me only 4. I have already invested around $1000.00 and right now I am without a car until possibly on Monday the vehicle be repair.

The Jeep Patriot Sport is not very good as to being soundproof, the lower seating panel is poor quality, broken off on driver and passenger side while getting off and onto seat, sluggish when pulling off. I would not advise friends and family to purchase this vehicle at all.

Let me start from the beginning. I bought a brand new 2015 Jeep Renegade. First week the brakes and rotors had to be changed then week 2 I took in for capless gas tank not letting me fit the nozzle in and an extremely rough idle. They did a software update on it and said nothing was wrong with the gas tank. Next, I take in again because motor is extremely rough and still not able to put the nozzle in without having to fight with the nozzle and force it in. Salesmen and managers all experience this and the extremely rough idle. They tell me the parts are on back order so I take to another dealership who does 5 more motor updates and I call customer care about the parts being on back order and them not being able to fix the rough idle either. She tells me they would overnight the parts. This actually takes a week.I ask for a rental car and they tell me that there none available because of the long weekend which is a lie so I ask Sarah the customer care lady in charge of my case if I can rent my own and be reimbursed, she tells me yes. I go pick up my car a week later and still vibrates off and on like a week later. At this point I have had it in 4 times for the same issue. The customer care lady would do nothing! She tells me I have to keep taking it in as long as it takes! I was so frustrated by her customer service and the lady at the car service center that I just traded it in and lost 4000.00 on trade in! Their customer case managers are the worse people to have to deal with! And to top it off, they said they wouldnt pay for the rental car because I got rid of the piece of junk and they closed the case!

We bought a 2018 Jeep Wrangler. The Stabilizer shock went out at about 6,000 miles. The rear end went completely out at 12k miles. Never been off-roading either. Been at the shop for two months now. Cannot get parts. Keep getting the runaround and parts not expected for another two months. Got a Wrangler rental, stabilizer shock went out at 6500 miles on the rental... I wish I could get my money back. I do not recommend them at all.

My Jeep Liberty 2005 all of a sudden would not start. My husband, who is a mechanic, researched the problem and tried to buy the part from our local dealer. We were told that the part was not serviceable and we would have to buy a re-manufactured steering column for $800.00 + core charge. Catch was that over 800 people were ahead of us on a waiting list. We researched online and, thanks to my husband, found the part needed. It was an ignition actuator pin that was under $40.00. It solved the problem. $800.00 vs $40.00, not a question. For others out there, the part number is 924-704.

2012 Jeep Grand Cherokee Loredo - I lost control of my Jeep traveling 57-60 mph. I nosedived into a ditch, flipped over, and rolled sideways several times down a rural hwy, coming to rest upside down in a deep ditch facing the opposite direction in which I was traveling. Each roll my head slammed into the window. I did not have the strength to save myself. After the first hard slam I was just a flop. My daughter, her friend, and my 3 year old granddaughter was in the back seat. None of my air bags deployed. Its been almost a month and I still have a headache. I cant remember my phone number, peoples names, or how to get into my accounts, and Im still picking glass out of my head. Even after the several hour glass picking at the hospital. My neck and shoulder makes horrible noises, and I can barely see out of my left eye. I was wearing my seat belt, but that did nothing for my head. I just bought a new vehicle, but I panic every time I think about leaving in it. I find myself sitting in parking lots for hours trying to get through panic attacks now. Im terrified of driving now. I dont want to do it. Thank God the little one was asleep and covered up. She rolled with it. And the older kids were banged up, sore and cut up from glass. We are still all so happy to be alive. Most disappointing thing is that I paid a lot for that Jeep at 5 Corners in Cedarburg, for its safety features and they failed me badly.

I buy Jeeps and have had four in my life. Its a fun car to drive and its sexy too. It keeps the cool in style look and sense cars are so expensive today costing more than the lower 80% of Americans even make enough money to pay to own. This one is a little better or easier to buy. One problem is the transmission on all four of my jeeps breaks down after the 3500 mile warranty expires and its a major fault in jeeps.

I purchased a 2017 Jeep Renegade in April 2018. The car died on me and shut itself down while in motion 3 times. The car was diagnosed with a fuel pump issue. I have now been without my vehicle for 3 weeks and the part will not be released for at least another 3. Jeep will not provide me with a loaner or rental until my vehicle is repaired and if I pay for one myself I wont be reimbursed. So basically buying a Jeep with a manufacturer defect is just my bad luck. Customer service at Jeep has been condescending and frustrating. I will never again buy a Jeep and will inform everyone of my problems with the car and the company.

The vehicle overheats and accelerates or over revs. This occurs even with the vehicle idling in park.

2015 Jeep - The transmission that whines when I pull off and stop. Understand the Jeep have 9 gears.

I have a 2007 pre-owned certified Jeep Liberty under 80,000 miles. My car wouldnt start so I had it towed to the dealership. I was informed that there was a rod in the steering column that attached to the ignition that shirred off. The part is backordered on 398 vehicles and there are none being made. How is this acceptable? Chrysler needs to support their vehicles! I am without a car. My car is my office on wheels. My car is now sitting at a dealership and I am paying about $80 a day for a rental! This for a 2007 car! Chrysler needs to do something about this!

I have a 2006 jeep commander and I have a recall for the ignition. When I called the toll free number to find out how long is going to take to fix the problem because I have a baby on the way and I dont want to drive my unsafe car with a newborn, I was met with rude woman named Jillian with the ID number **. When asked what the time frame for the wait time would be for my car, she basically told me that she had a no information about it and said that I would have to wait for a letter and then refused to give me the contact information to anyone above her. I told her in a few months I would be having a baby, her response was dont drive your car. Chrysler has some great people answering the phone calls

Well, it started when I bought my 2007 Jeep Compass in 2006. Over the years, I have spent over $7k on ball joints (3 times), wheel hubs (2 times), struts, shocks and now transmission is going after 127,000. I have taken care of this vehicle (oil changes every 3k miles) and now its going to cost me $3100 to replace an entire tranny. Jeep cannot help nor respond with any answers. There should be a serious recall on all 2007 Jeep Compass.

My husband and I bought a 2017 Jeep Renegade Trailhawk the year it came out. Since then, weve had several issues pop up. One of the major issues is that the car is sluggish and wont accelerate fast enough. Theres an under-powered engine and a transmission thats clunky and seems to jump gears. For example: When the car slows down it jumps gears. I can foresee that this could be a major safety issue at some point.At about 20,000 miles or so, we had to bring the Jeep into the dealership to get fixed because the remote start wouldnt work properly, the paint was already chipping off of the Trailhawk emblem and the seatbelt wasnt installed properly and was clicking. Jeep had this car priced at around $30,000 with all of these issues. My husband and I wanted to trade in the Jeep and they were only going to offer a trade in amount of about $15,000. My father always said that a car is nothing but a pit to throw your money in. Some pits are a lot deeper (cough cough: JEEP!). And this one youre better off just passing by.

In Jan my Jeep Patriot with 13,000 miles suddenly stopped on the highway. Dealer could not find a problem. On March 3, a 150 miles from home, it happened again. Nearly got crushed by a tractor trailer. Engine light came on. Had it towed the nearest Jeep dealer. Had to rent a car to get home. After three days dealer could not find the problem and suggested I call Jeep customer service. I did on March 6th. Customer service gave case # **. Said they would assign the problem to a case manager and she would call me on March 7th. I would also get an email from them confirming case number and their agreement to pay for the rental car. Neither happened on March 7th. I have called customer service 4 times since then and left messages for the case manager to call me. No callback. I emailed the Jeep executive office on March 8 to ask for help. No response. The dealer still has my car a 150 miles from home. It is now 10 days. I would suggest you think twice before buying a Jeep.

Owned car since July 2021. Today 11-4-21 it sits in shop again for bad Uconnect screen/controls. No reliable screen means no climate control, radio, nav, phone connection. Service appointments are 3-4 weeks out and they won’t fix it. No loaners. Nightmare and I’m not sure based on documented visits they aren’t trying to avoid lemon law issues. Won’t say it’s same issue on paperwork???

In October of 2009, I purchased a 2009 Jeep Compass as a trade in from a Chrysler 300 that was too hard on gas. Now July 2011, less than 3 years later, I have just paid $4200+ to replace a transmission that was blown. I also had to rent a vehicle to the tune of $300.00+ to accommodate by business travel as I am the owner of 2 businesses that require extensive travel. I have written 3 letters in total to the Windsor Office of Chrysler sent it both by mail & fax and have had not even so much as a courtesy phone call or reply from them regarding my very urgent situation with one of their vehicle. The mere fact that none has taken the time to even seem as if they are addressing my concerns extremely agitates me. I Interact daily with rental car companies who also purchase vehicles from Chrysler and I am extremely saddened by their lack of customer service. I am a paying customer to the vehicle manufacturer and deserve to be treated much better than I have thus far.

New car under 2000 miles returned to the dealer 4x + for the same issue. Dealer cannot fix and Jeep is not standing behind their product. Talked to a rude sr. escalation manager Patricia at Jeep with the resolution team (**) who told me she cannot help any further and is the highest level of support at the Jeep brand. Dealer stated there is nothing more they can do and reached out to Jeep for help. Getting the runaround by Jeep corp and would never buy another Jeep product again. Will pursue local lemon law and NCDS replacement claim. Truly unfortunate that Jeep does not care about their customers or products. Really hard to recommend Jeep to others and suggest they learn how to treat customers and fix their major quality issues.

THE ACCURATE PART - Purchased in November 2015 2005 Jeep Liberty Renegade. 1/22/16 in the evening, my 16 year old son had JUST gotten off the highway and was coming into town (at 25 mph thankfully), felt a jerk and heard a noise. Pulled over immediately. Bottom line, the control arms were rusted the whole way through... recall issue. I called them and they said they would pay for tow. I have tried relentlessly (sometimes nicely and sometimes not so nicely) to get them to pay for the 2 day rental that I had to pay for while the truck was in the shop. They said they wouldnt because it was outside their parameters. THE FAIR PART - Buyer beware, check recalls etc BEFORE purchasing. LESSON LEARNED (for both me, my friends and my 16 year old son and anyone that will listen to me) - NEVER buy Jeep Chrysler. They may or may not (typically not from what I am reading) provide you with acceptable customer service. The inconvenience is typical, thats life. But for me to have to pay out of pocket for their subpar equipment... not acceptable. The local dealership was friendly and as helpful as they could be considering all they really needed to do was fix the recall item (I did have them repair another separate issue at my cost). They were quick to get it repaired. I dealt with Aaron and thought he was professional and friendly.

Do not buy a Compass. 2.4 litre motor burns 1qt of oil per 2000 miles and that meets Jeeps criteria for a good motor. Back up camera worthless if car driven on other than dry pavement and no back up sensors. Gears 8 & 9 will not maintain speed even on flat roads. Rear window defroster fails to clear window as melt builds up on the wiper making it worthless. Snow slush and mud build up on the tire causing all wheels to become unbalanced. Who pays for a at of oil every 2000 miles and why isnt that fact listed in specs? My second Jeep - first and last. What car would you buy knowing itll use a at of oil every 2000 miles? No support from Jeep and a sad sad car the Compass is.

I pick up my new Jeep with the nav sys and it is incomplete. Took back to the dealer which sold to me and was told after a long period that was the nav sys. I would have to live with it. After 11 Jeep Grands this is the last one. Paid a lot of money for the nav system to get screwed on it. I am stuck with a system that is useless to me!!!

2008 JEEP Liberty 2x4 Sport - I was driving on I-75 listening to my stereo to drown out the Wind noise from my SKY SLIDER WHEN THE ROOF POPPED and SLAMMED OPEN. Something flew out, what sounded like on of the brace bars, it was dark. I was So thankful no one was behind me. I Took it to Brandon Chrysler Dodge & JEEP. Unfortunately they dont seem to be able to FIX ANYTHING without Screwing more thing up...I now have an improperly installed Slider Top with GREASE and Water Stains to match the carpet they botched. ON their first attempt to fix the fact that the top would not close completely. Funny how they cannot seem to find any problems until after a major issue happens. I Love my Jeep and Slider top but they are noisy and unpredictably dangerous.

Never use this company. Very BAD customer service if you can ever get off of hold waiting for them. Changing their name from Frontier to Vantage is not going to fix them. Had to use the Attorney General’s office of MN to get them to respond and admit all their billing errors.

I love my little Jeep Liberty. I live in an area where there is a lot of snow in winter and the hills are very steep. It is such a trooper, making it up and down those roads!

I would like to let it be known that Jeep compass is very unsafe. I went for an oil change to find out my steering wheel is ready to go out of control. The Jeep is bought on 2008 and only driven to and from work. The local driver said it’s loose and want to charge me over $1,000 to fix not only that has terrible blind spot which is unsafe. I had a Caviler for 13 years and never had something like that happen. There should be a manufacture recall.

I have had NOTHING but problems since I purchased a Jeep. RECALLS that do NOT HAPPEN, years pass, then they supposedly fix it and soon afterwards you have major problems. The p41 recall is a joke and a scam. They never had the proper part to fix the problem. They were getting a lot of complaints and having to pay for rental vehicles for people who complained to their attorney generals. Then they lie to you and tell you the part is available when it isnt. When you catch them in their LIE, they back off and wait a few months and then tell you the part is available. Shortly thereafter, your starter is fried??? This company is evil to the bone and if you are a FOOL...then go buy a Jeep.

2014 Jeep Cherokee latitude Lemon - Problems since January. Newest problem needs cylinder head and was overheating. Not including the tranny wobble out of 1st and 2nd gear if it even moves. I feel very unsafe driving it and opened a ticket with corporate. Contacting lawyer, they had my jeep for over 1 week, no loaner. I have called them 2 times. Shouldnt they call me and get authorization to work on my car??? Super upset because it did drive well in the snow!Updated on 02/22/2015I had to get a lawyer. There is a laundry list of things that went wrong with my 2014 Jeep Cherokee. First, the second day I had it the check engine light came on. The dealership said it was the oxygen sensor, but it wasnt bad enough to change. That happened 3 times before they decided to change it. When the light came on I would get horrible gas mileage, but thats apparently not an issue to Jeep. The remote start doesnt work when the check engine light comes on which makes sense, but when you have to wait 2 weeks for a service visit in the dead of winter, not cool. Next the touch screen failed and they had to order it. Couldnt drive it heat in winter with my kids. The manual controls wont work if the touch screen malfunctions. Then after the first week the transmission was constantly acting funny, hesitating, and the mechanic would go on a test drive with us and couldnt deny our complaints. Then the head went on the engine, it overheated. It took over 40 days to diagnose. They gave a hard time about a free loaner car. I forgot to mention they keep greasing the suspension because it makes a grinding noise since about 400 miles. The transmission is still horrible, the updates seem to be made up. I tried trading it in and Bayside Jeep in Queens would not return my calls for a trade. A hand full of time the jeep wouldnt start, would appear to be dead, then 20 min later it would start. Unsafe in stop and go traffic, because it lunges forward and wont continue. I hear a loud clunk when that happens. The transmission or engine makes a weird gurgling noise. I got a lawyer because I was unhappy having a new jeep with replacement parts in the engine. Its a huge deal, I should have gotten a new one. The lawyer got them to buy my jeep back at full sales price, but Im still losing rebates which = losing my trade in. I also had to pay for millage because of NYS Lemon Law. I dont have good credit so when I turn it in I will get back about 500.00 to start over. It takes another 6-7 months for NYS to refund tax/title/DMV fees. So I dont feel whole, and I have no idea what to get. Before this I a bmw, but it was rear wheel drive, and before that the had a 95 cheep grand cherokee that was great and still on the road. They dont make cars like they used to. Im at a loss for what to purchase next, Ive been burned by this experience.

I have a 2006 Jeep Liberty and about a year and a half ago my window came crashing down suddenly. After taking it to the dealer I found out that the motor was broken and the window regulator was cracked which I was told holds the window in place. Just last month the same window I had replaced came crashing down again. I had the regulator replaced again. Now today the other rear window has come crashing down. I have filed a complaint on the safety of the windows and I believe a recall should be made. These parts are $300 each and every time they need to be replaced. I believe everyone who is having the same issue should be making a claim.

Roof Side Rails Ripped off. I had one surfboard on the rack. Mounted in the correct upside down position. I was driving appx 65-70mph and side rails ripped out of the sheet metal in the roof. Luckily no one was hurt. My $1700 board was demolished. This is unacceptable.

I bought a 2004 Jeep Liberty (used) with 30,000 miles on it. The first year, I had to replace the transfer case. Next came the PCM computer, not counting the endless times I had to replace so many sensors. I live in the city where these jeeps are built. I will never buy another Chrysler product.

I have a 2008 Jeep Patriot and my car continues to stall. While driving down the highway with my baby, a 2-year old, the call stalled and I had to use the momentum from before hand to steer over to the emergency lane. Upset and shaken, I called to tell my fiance because all this began after having a routine oil change just four days earlier with only one day of driving in between.In either case, Im in the emergency lane just moments before a possible rear ending. The car now parked and turned off. I waited five minutes before restarting it. As soon as the car was able (meaning it kept stalling within same day), I took it back to the dealership. They told me the oil is fine and that now my check engine light and oil indicator light is on. Im baffled. It wasnt before. They asked me to pay them over $400 to diagnose and perform preventive services that werent needed prior to them changing my oil.I left with intention of contacting corporate FTC (1-877-) and NHTSA (1-888-). To my distress, these events happened four more times before I made it home. My home is a five-minute drive from the dealer. I am petrified to drive it. I am so scared that if and when it happens again, I wont be able to get to safety before something horrific happens. As I read similar complaints to that of my own, I see that Jeep has made this a recall issue for Cherokees and Compass only and that is what baffles me. If this issue is occurring with Patriots as well with different year makes and nationwide, isnt that at least worth looking into considering the safety issues it poses?

To Whom It May Concern, I’m writing this letter to voice our frustrations with the Jeep brand, and express our concerns for other owners of the 2013-present day Jeep Cherokee. In July of 2017, my now fiancé purchased a 2015 Jeep Cherokee Trailhawk 4x4 from Ramsey Motors in Riverside, MO. The vehicle at the time had roughly 24, ** miles, it was a one owner vehicle originally purchased new from Gladstone DCJ & R in 2015.On approximately June 18th-19th, the car would not start for my fiancé to make her commute to work. She found a ride, and I had MOPAR roadside assistance tow the vehicle to Stateline CDJ&R of Kansas City for diagnosis. On June 21th, a representative of Stateline called to tell me a PRNDL switch was the root of our issue and quoted me to replace. I protested, believing the issue to be caused by a failing alternator, however being ”highly qualified technicians” I agreed, and Stateline followed through with the service. We picked the car up from Stateline on 6/29/18.The morning on 6/30/18 (yes the next day!) the car failed to start at a gas station in Pittsburg, KS, I instructed my fiancé to take the vehicle to Jay Hatfield DCJ&R in Frontenac, KS. A diagnosis by the service tech that day suggested… a failing alternator! Jay Hatfield apologized for the Stateline’s mistake, quoted me to repair, and promised the car returned to us by the end of the following week.The next few days were spent communicating with and agreeing to a 50% refund of our service fees done by Stateline, we picked the vehicle back up from Jay Hatfield on 7/6/18, I replaced the battery as a precaution the next day. 19 days, 2 dealerships, over $1,500.00 out of pocket, we finally had our vehicle back and felt comfortable with it again. How wrong was I!In early September, the vehicle failed to start on several occasions. Being that Jay Hatfield last had their hands on it, and frankly I found them to be honest and straightforward gentlemen, we made the 100 mile trip back to Jay Hatfield with the vehicle for a 2nd diagnosis. Jay Hatfield kept the vehicle for about 4 days, repeatedly stated to me the vehicle started each time they tried, and returned it to me. I felt like the boy who cried wolf! Are these service departs downright over and done with me? We’re not crazy, the vehicle is malfunctioning, we don’t drive 100 miles for a service appointment for fun & games.We made it through the next 30 days or so without an issue, until the morning of 10/10/18. While leaving a doctor’s appointment and going to work, the car died on my fiancé in traffic. A complete loss of power to the vehicle, no dash lights, no acceleration, nothing. The vehicle was pushed out of traffic, eventually regained power on its own, and driven home where now it sits dead in the driveway. Emergency lights are nice to have when a vehicle is stalled in traffic, my fiancé was not afforded this luxury!This is the final straw, it is clear as day that Chrysler/Jeep builds an inferior product, and maintains inferior means of training technicians to diagnose the very vehicles they sell to the public. The vehicle is nothing more than a $32,000 lawn ornament. Bringing me to the purpose of this letter, as stated above, we are collectively through with CDJ&R vehicles we want nothing to do with this Jeep Cherokee. I am writing with hope that somebody of purpose takes notice, and chooses to take the extra steps to address a customer’s complaint even when their technician is stumped. It is clear there is a deep electrical issue with these vehicles that needs to be investigated. A stalling vehicle in traffic, and subsequently pushing it out of traffic in the rain is a terrifying, extremely unsafe, and completely avoidable situation. I urge you all to take this into consideration when the inevitable “next one” arrives on your doorstep, hopefully that situation turns out better for the customer. If you have any questions, or wish to discuss this topic further, I can be reached via email or on my cell @ **. Thank you for your time.

I own a 2005 Jeep Liberty which I bought brand new in Dec 2005. This past weekend it broke down - luckily I wasnt driving on the freeway. I heard a clunk and a police officer was behind me and when I stopped to see what it was he said I heard the loud noise. And he then told me that I wouldnt be able to continue driving and it would have to be towed. So I had to wait for a tow for over 45 minutes and the tow person told me that it was a broken rear suspension control arm and he said that there was a recall on this for 2004 and 2005 Jeep Liberties.So I called Woodhouse in Blair and was informed that because my vehicle wasnt put together in the right state that my Vin# wasnt on the recall list. This is a bunch of B.S. I have purchased Three Jeeps. But I will never again purchase a Chrysler product. They have lost my business forever. If the part is defective it should go for all Jeep Libertys. Just because you dont live in the right state they wont cover it. Chrysler Corporation SUCKS!!! I Hope your corporation goes Bankrupt it will serve you right. And lets hope no one gets killed in an accident that is the cause of your company not wanting to fix something that has been recalled, but they wont fix it because the car wasnt put together in the correct State.

My Jeep Liberty has been a safe, reliable vehicle that has required only routine maintenance. Its got a great capacity in the rear for its size. Convenient when Ive bought small furniture items. I also like the four-wheel drive. We could tow this car behind our RV, and it would support the lift for my husbands mobility scooter without dragging. However, the seats could be more comfortable.

I bought my jeep in August 2014. I first had problems with it September 26, 2014 with the transmission. The dealer fixed the issue and said things were fine. On November 8th, the lights came on and it wouldnt drive. Had to have it towed again. I stated I did not want this car. The dealership stated they talked to Chrysler and they would not do anything. On December 29, 2014, I was driving the engine and another light came on and the car hardly moved and would not go into reverse. The car is at the dealership and I am waiting to hear if Chrysler will now admit it is a lemon. The car appears to have problems every 2,000 to 2,500 each time. I am extremely disappointed and upset with Chrysler. I owned a Jeep Compass from 2011 to 2014 and had no problems.

Bought a Jeep patriot in 2012. All of the plastic on interior was just hanging due to plastic clips breaking. Took to dealership because of skipping and poor acceleration from stop in automatic. It whined and smelled like something burning while going uphills and even in lower gears struggled. Occasionally, when I would start car, it would sound like it was going to throw motor through the hood. Their tech told me that they just have crappy transmission and it would get worse with time and mileage but said they couldnt do anything about it because technically theres nothing wrong with it. Traded Jeep in and couldnt be happier! Will never own another Jeep or Chrysler product again.

The water pump on my 2009 Jeep Liberty went bad at 35,000 miles. It is 2 weeks out of warranty and they will not fix it. To top it off, when the case manager said that they will not approve the fix, she would also not let me speak with her supervisor or anyone else. Apparently, they let their lower level case managers make the final decision. A water pump should not go bad for 150,000 miles on todays vehicles. I am starting my anti-Chrysler/Jeep campaign today. I will never buy one again. It is a shame that this is what American car companies have come to. They cant design and make equipment that last past 35,000 miles without breaking.

Was my Jeep painted at 4:45pm on a Friday? And the BBB is useless - First said, I love my Jeep and want no other car. This complaint is solely on shoddy workmanship and inspection practices. At purchase, I did notice bumpy paint on the door hinges and on one hood hinge, I was not concerned at time; I was excited to get my Jeep. My boyfriend made the comment that I need to get it looked at because he thought these were air bubbles and would eventually begin to flake. Well, one of them finally flaked; I took it to the dealer. I had seen a Jeep just like mine the week before with the same paint flaws. It happened to be the same color as my Jeep so I thought it was a defect in that particular paint color. Well, the dealer said it was rust and they have seen several vehicles in multiple colors with this same issue. They said the factory painted over rust, rust?! The dealer took photos and submitted them to corporate with estimates and was shot down each time. At one time I asked my contact, “Since I brought my Jeep in at just fewer than 50K miles, you think they (corporate) may be stalling for me to hit the 50K?” He said it does make it harder to get things done “after the 36,000” is up, but we will see. Well, I guess since it is my fault that the paint finally flaked after 36,000 miles, the Chrysler Corporation does not feel they are in need of fixing something that should not have left their factory floor in the first place. I even shelled out $3K+ for the lifetime service and power train warranties, still nothing. No wonder people hate buying American goods. Our eyes for detail stink especially if you get an inspector at 4:50pm on a Friday reviewing what is about to be shipped to a sales floor. I will be submitting this complaint to the BBB, and various consumer watchdogs. Thanks for your time in reading this. The above letter is what I e-mailed to Chrysler yesterday and it was probably scoffed at because as I contacted the BBB today, via my phone, I got this automated message that told me that Jeep was one of the dealers that did not participate in the BBB’s Auto Line Program and that I should consult my owner’s manual or press 1 for the directory of the auto service manufactures, **? Companies can choose if they want to receive BBB complaints or not? I thought the BBB was there to help resolve the issues and instead it is directing me back to the corporation that does not want to resolve the product defect in the first place? Attorneys, possible class action suit as I have seen and heard of other Jeeps with this issue?

I have a 2012 Jeep Rubicon that is sitting under a tarp at the dealership I purchased it from, waiting for a replacement cylinder head. Apparently, this is a known issue to Chrysler and instead of contacting owners to replace the heads, they are riding it out to see who all complains about it. Well, mine has cracked and two weeks later still no cylinder head. I opened a case with Chrysler Jeep customer care and have a case number. Finally, I talked to my case manager after four days of calling and he tells me it will be another week before the dealership even gets the new one and refuses to escalate my complaint higher. I have a $38,000 vehicle and I cant drive it. What am I driving? A Ford Focus. Really? Not even comparable. Beyond angry.

I have purchased a brand new 2016 Jeep Latitude. 900 miles in, I notice a high pitch noise coming from undercarriage. When I shift into neutral the sound goes away. I took in to the dealer in fulton missouri for service on the issue. They clearly could hear the noise but the diagnostic machine shows no issues. They called Chrysler corp. Chrysler told them that they were aware of the problem but do not know what it is, they are working on it. They said there is no fix as of now and the dealer has just sent me home with this defective vehicle. Im reporting this because I want others to be aware of this problem before they run down to purchase this vehicle. Basically they want me to just drive it until whatever is wrong breaks all the way down. This is my first new vehicle, Im not sure really what to do. The fulton dealer is willing to take it as a trade in but they are trying to talk me out of that and finally took me to a 2015 with close to 30,000 miles on it as I wonder why someone traded that back in, hmm, maybe it had transmission problem too. They also offered an extended warranty on the problem. My thing is I have bought a brand new vehicle with a problem that more than likely is going to have more problems! Im wondering if anyone has one of these vehicles with the same issue, or perhaps Ive purchased what will become a lemon for sure. Ive seen the transmission problems here on the 2014 and 2015 models. It looks to me like Chrysler has had this problem for a couple of years and I dont understand how they dont know what is wrong with their product. I paid 28000.00 for this vehicle and I will lose a couple thousand dollars if I trade it back in as it now has 1041 miles on it. I wish I would have seen these complaints before I went with a jeep product. The problem is I do like the vehicle, I took a long time to decide on this thing and went with what I liked best. Again does anyone have this vehicle who has not had any problems at all with it. Im willing to trade for exact same one if there is a chance Ive just picked a bad one in the bunch. I do think these corporations should not be able to stick you with a defective product right out the gate. I do understand there is a lemon law, but it has to be in many times for the same thing and as of now there is no record of a repair because they dont know what to repair! Very upset about my first new car experience.UPDATED ON 04/29/2016: My 2016 jeep Latitude is a 4x4. Like I said the high pitch noise goes away if the vehicle is shifted into park or neutral. With the vehicle in park, when I turn the 4x4 knob from auto to snow etc. I hear the high pitch ring shortly as it is switch into diff 4x4 options. Vehicle is still in the Park position. This leads me to believe this problem is in this 4x4 switch. I returned to the dealer to let them know what I had found. They said they would make a note. I also told them I had never in my life taken a vehicle into a mechanic who came out and told me yes there is something wrong with your vehicle but we dont know what it is and still could not believe Chrysler Corp mechanics dont have a clue.Perhaps they should hire me, as I have given them more info on the problem than they have given me. I also told them I have gone to the Ford Dealer here in Fulton and found they have a Chrysler lot in Illinois and are willing to take this vehicle in as a trade on a new vehicle with 3 miles that has no 4 wheel drive options on it. That was my request - get rid of the 4x4 and get rid of problem. Again I would like to know if anyone is having this issue with a 2016 Jeep latitude. I left the Fulton Chrysler dealer and within 20 min or so I was being called by a salesman.Now mind you the salesman calling me is not even the one who sold me the vehicle in the first place. He ducks me when I go in. So salesman calls me and says we dont want to lose your business and to give them a chance before I trade in to ford. I tell them I want a new vehicle with the same low miles. That was 20 miles when I purchased it the first time. I understood I had 1041 miles on this one but I was removing the add on of the 4x4 to a fwd instead. I still wanted the v6 option and they could even drop the 8.0 u connect. These 2 add ons equal a little over 2000 dollars. I was interested in a even trade out. Or they could just purchase this vehicle back from me.Well that statement got a stutter from the salesman. They call me back maybe 45 min later. They tell me they have good news and bad news. The good news is they can even trade for a model that has no v6, no power seat, no 8.0 uconnect. No 4x4. Or they can give me exactly what I want - no 4x4, no 8.0 uconnect, Ill have power seats and v6 engine but it will cost me 2995.00. Oh and they will give me 25000.00 for my trade in. Which I paid 28000.00 for. So Ive lost 3000.00 on the price, Ive dropped over 2000.00 in options and they want another 2995.00 to do the deal. Does not sound like a deal to me. I still have my vehicle and am waiting on Ford Dealer to call with their deal. Still dont know what will happen.

At 68 miles, the check engine light came on. I returned to the dealer and was told the oxy sensor was bad, but it was okay to drive. At 300 miles, that did not work, and I ordered a computer and was told the car was okay to drive. At 1000 miles that also did not correct problem, so I left the car at the dealer. Two weeks, the car is still not fixed and Chrysler is not sure what will fix it. Customer Service keeps putting off the option to buy the car back. It is now 24 hours since I was last contacted by Jeep. They keep coming up with one more thing to put off resolving the problem. We bought a new Jeep Compass with 2 miles on it and have not had car for two of the 4 weeks we owned it. Even the dealer agrees that the car should be bought back.

I love my Jeep Patriot. It is extremely reliable, and in wonderful condition. Since my car is front wheel drive, it is common for my front tires to skid in the rain if going at a fast speed. I love the color of my vehicle, and the shape of it. The trunk of my car is very spacious, I am able to fit a lot of things back there. Also, the back seat of my car is spacious. I enjoy having cloth seats because it is hot where I live, and leather seats would burn me. The only complaint I have in regards to my vehicle would be concerning the middle seat in the back row. It is uncomfortable to sit in that seat because there is not much space to put your legs. Sometimes I wish the car was a little more technologically updated, but other times I love the simplicity of my car. Less technology, less problems.

JEEP PATRIOT 2008 many suspension problem control arm tie rod, turn signal blinking fast and return to normal. It does this in wet or very damp periods, just received a notes for from FCA front and rear crossmember for certain 2008 -2012 Dodge Caliber Jeep Compass and Patriot for severely corroded P.S Be very vigilant with having your windshield change. Make sure that they dont damage the paint like they did to me and I have a rust problem.

Pre mature wear of rear brakes 2010 Jeep Renegade - I came in for my oil change. I have 12000 miles. They came and told me my rear brakes where worn down and I needed a brake job for $400. I had it done and got on the phone to Chrysler to file a complaint. The rear brakes should outlast the front by 3 times. The fronts are ok. I see many others with the same problems but on 2010 & 2009 vans. They agreed they should have not worn out and sent me a check for the repair done. They could not assure they would not wear out again in 12000 miles or less. The service manager said a lot of them have the same problem. I think it is a real safety concern. I went to a speed shop and they told me it happens often to Chrysler products as the brake system has a poor design and cannot handle the weight of the 2009 & 2010. He told me next time to replace their rotors with double cross drilled rotors and that solved the problem for others. I think this Jeep is unsafe now because of the bad brake wear down and all they can do is issue a refund instead of solving the real problem. Now I have to worry about brake safety and have a pair of rotors waiting for the next time they wear out in less than 12000 miles. I hope others with the same problem will report it to Chrysler so they can make changes and resolve the problem that many are having with premature brake and rotor wear.

I have a 2007 Jeep Commander. I have been having issues with not starting/stalling. I can be driving and when I shut it off and then go to turn it back on, it will not start. All I hear is a clicking noise under the hood by the long black fuse box. The lights, radio, etc. all works--it just wont start. This only happens every so often. I have not been able to narrow it down. No one seems to be able to pinpoint what the problem is. I have had so much money wrapped into figuring this out. I went online to try to see if anyone else has these issues. I was amazed at how many complaints of my kind there are. Wow. Jeep is getting away with this. I have been stranded so many times and unable to drive my Jeep Commander.

Jeep Commander 2007 Stalling Problem for 4 Years: The Commander will start stalling 1st time after 30,000 work is completed. It will stall once every two weeks or so and escalate to several times a day. When I take it in for service, unless they can duplicate the issue, they make us take it back. So, we are, basically, driving it until it will stall daily. We have nearly (my wife and my daughter) been in two accidents due to the stalling, with cars coming at us in excess of 60 miles per hour. Eventually, we will get to the point that it will stall and all the lights will cut off and it will turn back on while driving on the highway at 55 miles per hour. We have filed 2 suits with Chrysler ** and **. They are this point putting the pressure on our service company, Prince Frederick, MD Jeep, and they have done everything they can. Chrysler is acting as if they have never heard of my situation and the danger they are putting my family in. However, I can find investigations on my year and model on Consumer Affairs and USDT Investigation EA07-007 and PE07-009 as well as a ConsumerAffairs.com report dated 5/01/07 pertaining to this matter. We are so worried as what to do. I can not drive with my daughter and my husband drives all the way, too, into DC from Dunkirk, MD and I worry about his safety. I just want a safe vehicle for my family and they use us as there guinea pigs to drive until it is in a bad state and very frightening. We have lots of hills and people drive very fast in this area which makes it more frightening to stall. My daughter is too afraid to get in the Jeep and she cried last time we nearly were hit on our way to take her to school. Please help us. We dont want to trade it in so another family could be hurt and be in this situation or a teenager!

I have a 2015 Jeep Rubicon with 30K miles. I have the Life time Mopar protection, which in the case does me no good. The Jeep stalls about 2 times a week. I have brought it in for this twice now and they say they cannot find anything wrong because when is stalls it does not send any codes to the computer. I called the factory and they said they can not do anything. At this point I am very frustrated and they cannot replicate the problem. I am not sure how much effort they put into it. I am no afraid of sending my daughter off to college with this Jeep. It is a really nice vehicle and cost a lot. Not sure what to do now.

Its hot in Henderson, 110 in the day time. Sometimes the airflow gets stuck on the foot vent setting and will not cycle up to the vents that blow on your face, Not all the time only some times. Currently the dealer is stumped. Bought the car new in 2013. 35,000 miles on it so still under warranty. Has this happened to anyone else?

Gear shift stick (auto) went from park to drive, dashboard still showed car was in park. I thought this should have been covered as it not wear and tear.

My name is Joseph **. I bought a 2015 Jeep Renegade and in 4 months this vehicle has let me down. Once, the door locks were not locking and the alarm would come on. Second time, I went to a AT&T about 1 hr from where I live, after going back to my Jeep it would not start. Then I called through the assist button and no luck, no answer. Two hours after tow truck came and took me to get nearest Jeep dealer Firkins in Sarasota. At that time they were closed. Then I had to call a taxi to take me to the airport so I can get a rented car so I could have gotten out from this stranded situation. The next 2 days I had to miss work because I was told that they will try to fit me in so I could get my Jeep and etc. I am a loyal customer and I felt like Jeep just drop the ball and wouldnt never recommend or ever go back to Jeep. This Jeep was bought at Greenway Jeep in Orlando and the people who works there do not care about customers.

While backing out of my usual parking space at the usual cautious pace, as I placed my foot on the brake, the Jeep (V8) suddenly chirped all four tires. Fortunately, I reacted by undoing what I just did, removed brake pressure (scary), then moved my foot left back onto the brake and stopped the vehicle. So, Ive advised my wife to not drive the Jeep, and if any car suddenly accelerates, remove your foot and quickly replace it properly on the brake. Also, I advised her to slap the shifter into neutral and turn off the key. Remember, the Audi story years ago (we had one). The same situation happened. I got my foot partly on both the brake and accelerator and it chirped the front tires. In both cases when accelerating, there is less vacuum pressure due to the wide open throttle, so brake force is reduced, requiring many more pounds of force to stop. So, we need to remind our families that its easy to do, and be ready to in due what you just did. By the way, now my Jeep lift gate is dented from car wash guys pushing the car from the wash line.

I am a corporate manager for a global company in Austin, Texas and am embarrassed in front of my colleagues to have purchased a Jeep. I am extremely disappointed in my much anticipated custom ordered 2011 Jeep Sahara 4D 4x4, VIN: BL611285, purchased/picked up on May 13, 2011.I have purchased a Lemon and am extremely disappointed and embarrassed with all the issues I am experiencing with this Jeep. It has left me stranded multiple times, where Ive had to pull over and wait on the side of the road. Twice it had to be towed, the farthest has been 150 miles away from my residency. This has affected my life and interrupted my work schedule several times.On August 15, on multiple times, Jeep had to be towed to dealership due to loss of communication with computer. Repaired on August 10. On August 2, the second time the Jeep went to dealership due to loss of communication with computer. Hot oil and warning lights caused me to pull over, then Jeep would not start. Work was performed on Aug. 10, re-flash computer. On July 14, 62 days from purchase date, I brought the Jeep to shop for miscellaneous issues and concern on rough engine start. On June 23, 41 days from purchase date, warning lights flashed on. During this time, I saw hot oil flashing pulled over and called towing. Work was performed (replaced wind module sensor--this seemed to address warning light issues).I am frustrated beyond belief that I am now considering following the recommendation of my Lemon Law lawyer, in addition to reporting my experiences with the BBB, plus publicize to numerous colleagues, family and friends on why they should not purchase a Jeep from Chrysler.I purchased the Jeep upon recommendation from family members who also recommended Jeeps to several friends, some actually purchasing from Chrysler. Im done and no longer have patience to waste valuable time on a vehicle that Im literally afraid it will leave me stranded.

I bought a 2008 Jeep Liberty and took it home for one day--it had multiple issues. The stability control was messed up and so was the brake assist. I couldnt even drive it. It was uncomfortable, to say the least. I took it back before the financing even went through. For vehicles priced this high, there shouldnt be issues. My credit took a hit because they sent it through so many companies all at once for a vehicle. I will never buy a jeep!

Let it be known that the life of an importer of Jeep Liberty CRDs to Canada is humiliated into a great deal of time wasting trouble. Dealers in my city of Saskatoon, Saskatchewan, Canada dont like importers. They call us “curbers.” A bad word. The Chrysler service departments dont like the Liberty CRD. The latest problem is when I must go to my local dealer to get the daytime running lights activated. DRLs are mandatory to satisfy the Canadian Auto Registrar.Dealers charge $90 for the Canadian module and they charge $90 to activate the module, which looks like a relay that goes into the left hand side dash fuse box. The US module plugs right in beside the Canadian one and when the programming is finished you unplug the US relay module. (It buzzes if you leave it in). Today the dealer took my CRD into their shop. I signed the waiver and in a half hour I get a call that they cannot get their computer to get into the Liberty’s computer. This means no DRL and no to any updates. I got back into my CRD and noticed the air bag light was on. I tried plugging the US module back in and also tried disconnecting the battery for reset.Nothing works. Dodge City service department Saskatoon, SK is stating no responsibility and will not hook their computer up to my ECU unless I agree to at least $2,000 minimum work order. The Jeep CRD and a Canadian importer are victims.

The Electronic Shift Modules are faulty on 2006 model Jeep Commander Esmeralda. The manufacturer is aware of the problem and refuses to recall the product or make part available outside of the dealer. This simple fix has cost me hundreds of dollars to fix twice. Im on my third repair and the dealer will not admit faulty craftsmanship.

I am experiencing an engine stall problem. I bought the car (Jeep Commander) in the UK for 136 thousand. A similar car has been recalled in the US, but nothing is being done in the UK. I dont know where to complain, and I think it is a manufacturers fault.

2014 Jeep Cherokee Front End - I have also been to the dealership with this problem. They found one tire out of balance. Now it is worse. Took the tech for a ride and he said he could not feel what I was feeling, even when I drove and told him. Usually from a stop and just when accelerating to 35 mph. It feels like front right tire.

I have a 2006 Jeep Liberty that I bought used in August of 2009 with only 16,000 miles on it. One month after I purchased my Jeep, the front passenger window regulator went out. I got online to see about the cost of repair and found out about this widespread problem. I couldnt afford to pay for the repair so I had to tape the window up. In April of 2010, the rear drivers side window went out, so I taped it up. Yesterday, the rear passengers side window went out and now I am fed up. I called Chrysler Corporate (800-xxx-xxxx) today and complained that I now have three windows that do not work and do not have the money to fix them and Im driving around with taped up windows. I told them that I know for a fact that this is a widespread problem and I know that the regulators are made of cheap plastic that will not hold up to the repetitive motion of windows being rolled up and down. The customer service lady then asked, What is it that you are asking Chrysler to do? and I said, You are going to fix my windows. This is a serious security problem as someone could easily break into my car. After she asked me a bunch of questions and put me on hold several times, she then came back and said they were going to expedite the problem and give me a case number and have someone call me. I hope they follow through and actually make the repairs. I will throw a fit if they try and make me pay one penny. I will not do it!

Ive noticed when I get into a Jeep Patriot (this has happened in 4 separate Jeep Patriots) that my mouth starts to taste like cotton and I have a hard time breathing. So far, I have not found anyone that has had the same experience as me. My friend who purchased a Jeep Patriot said he noticed it a little bit but nothing severe. My boyfriend then bought a Patriot even after I told him of this side effect (smh). Instantly when entering the vehicle, I start tasting this cotton taste in my mouth and my throat starts to close up. Now I know there is a certain chemical either in the AC used in this vehicle or the powered plastic they use for the dash. Has anyone else experienced the same issue? Ive searched the internet high and low to see if anyone has this problem, and I havent had any luck. Are there any latex products used in the making of this vehicle? Please, if anyone has had the same allergy or knows what the cause is reply.

At 41,000 my service light came on. Took to the dealership and was charged $803 to replace the $71 thermostat. Talked to customer service and they told me to submit my receipt and they would file a claim. We know of 2 other people who own the same vehicle and both had to have their thermostats replaced at similar mileage, so INDEFINITELY A KNOWN PROBLEM. After a 45 day wait they call and tell me that my claim is denied because I am out of warranty. Obviously I told them that from the get go, so why have me file a claim? Also, back door handle fell off. What a piece of junk! We bought this vehicle new. Weve always bought Hondas and other than oil changes, brakes and new tires weve never spent a penny on repairs. Live and learn. STAY AWAY FROM JEEP.

My 2009 Jeep Patriot stalls out in traffic. Sometimes at a stop, sometimes on the freeway at 60mph. In July 2011, I drove this Patriot, which I have had complete confidence in since my purchase two years previous, to Los Angeles. While there, the Jeep stalled out and I was unable to start it again. I had it towed to the Chrysler dealership in Glendale. The gentleman who helped me in the service department got my Jeep in and repaired in mere hours. Originally they charged me $100 deductible against the warranty I purchased when I got the car. That same afternoon, the dealer called and said that charge had been a mistake and that they would be sending me a check, which they did.Less than two weeks later, however, I was in San Diego and the Patriot started stalling on me again. Rather than have it towed I was able to drive it into the dealer, though it stalled multiple times on the way. They had the car for three days and in the end, replaced the computer. They charged me the $100 deductible again, which I was fine with since the last dealer was reimbursing me. The Patriot drove fine for a few more weeks, all the way back to my home in Texas where it ended up parked for about two weeks without being driven. Then, when I was going to drive it, it wouldnt start. It seemed to be the exact same issue. In Texas I had it towed to the original dealer Id purchased it from - Lone Star Chrysler in Cleburne. Their service department, knowing that I was soon to depart for California again for school, was attentive and though they admitted that they couldnt get the Patriot to do the same thing, they said theyd narrowed it down to two things - one being the ignition (I remember this because I had to bring my second key to them for programming). They also charged me the $100 deductible against my warranty.Two weeks later Im back in San Diego where I am attending ministry school. The Patriot stalled out on me one evening on the way back to neighboring El Cajon, where I am living. The next day I was able to drive it into San Diego proper and to class. That afternoon I dropped it back to Midway Chrysler - the dealership that had worked on the Patriot previously. Midway Chrysler had the Patriot for two weeks, leaving me without a vehicle. They have repaired the Patriot but have wanted me to pay the $100 deductible before picking it up, which I am both economically unable to do and ethically just not comfortable doing.How long will Chrysler steal the warranty deductible from me for a problem on their car that they made? This car is an accident waiting to happen - a deathtrap. Stalling in the road can and will eventually lead to an accident that will not only inconvenience people but could possibly take someones life. Ive called the Chrysler warranty number. They have told me to continue working with the dealer. I called the dealer in Texas and they originally said that if I could get the car back to Texas that they would buy the Patriot back. Id be willing to do that at the risk of having to drive the car another 1,500 miles, but after a weekend they changed their mind. Lone Star Chrysler in Cleburne, Texas did not want to buy back the Patriot, nor have they had any interest in helping me.

I called last week to simply find out a price on a vehicle. I spoke to Trevor who kept me on the phone for 20 minutes trying to get me to come down there to purchase this same vehicle. I told him there was no way I was driving 4 hours to be disappointed and come home with nothing. Ive had over 12 vehicles and I know how this operation works. I told him about my proposal I have with a dealer here and the price they were giving me for my trade. They unfortunately didnt have the color jeep I wanted. He guaranteed that he could get me to a payment of $300 or under. I still said I dont believe it and will not drive there until I know you can sell this vehicle for this amount and that I have it in writing. At this point he said even if we lose money we want your business. I told him Id call Monday since Id be away all weekend. In the meantime my friend Greg also called and spoke to Trevor about numbers and he promised he could get us there. So last evening we made the 2-hour one-way drive to find out it was all a lie. The numbers were way off. You wouldnt give me the discount promised. I left absolutely devastated. My suggestion to Trevor and the rest of your team is not to make empty promises to prospective buyers. You wasted 5 hours of driving and caused a lot of heartache. I will never recommend anyone to your dealership. As matter of fact, I will tell everyone I know to steer clear. I will be writing a letter to Jeep corporate customer satisfaction on how no one there would take any responsibility for their dishonest actions and misleading representations over the phone. Especially with a new salesperson they have on staff that is representing them. They promised $11,500 for my trade and $2300 in rebates. We got there and they would only discount the jeep $1165 and would only give me $10,000 for my car.

I purchased a Jeep which turned out to have a tpms warning light on. Took Jeep to Turnersville Jeep who said it needed a new wireless control module. Agreed to have them replaced the wireless control module for 263 dollars. Picked up jeep after service department was closed only to find tpms light still on. Took the jeep back to Turnersville Jeep and they had it for two more weeks and still couldnt fix problem. Decide to try a different dealership to see if they could fix it. Pellegrino Jeep had car for over a week with no success. I cant believe a car that they made they cannot fix. Such an annoying problematic. I forgot to mention that the accessory position does not work and they couldnt fix that problem. Im at my wits end. Can anyone fix these two problems?

Clock radio in jeep does not work correctly. Every other week it loses time. Time has to be adjusted. Shameful that a simple clock cant keep time properly. Other issues and has less than 25,000 miles.

I have a 2015 Jeep SRT bought in the dealer Flagship in Bayamon, Puerto Rico in April 2015. The Brembo calipers clear coat started to peel off around 9,500 miles and one year from purchase. I went to the dealer and after waiting several weeks for a response with no success, I had to contact them and they informed me this is an aesthetic issue that warranty would not cover! I tried to appeal that response but have never been able to get above the dealer level. I have tried every means possible, avoiding to go to the Puerto Rico Consumer Affairs Department, but the experience with Jeep-Chryslers customer service has been the worst I have had in my life.Upon research in the web I found that this is a very common problem to SRT owners and the feeling is the same; Jeep-Chrysler does not want to be responsible about this manufacturing issue and they avoid covering it under warranty. This is an SUV which base price is $65,000 and here in Puerto Rico, taxes included, is almost $80,000! It is incredible that a vehicle of such a high price has such a poor quality material and manufacturing in a part that is one of its main visual attributes. Anyone knows that this part is exposed to high temperatures and Jeep-Chrysler engineers should know better. I wish there is something that Consumer Affairs can do to help us Jeep SRT owners with this issue. I will be exploring the possibility of a class action against Jeep-Chrysler, among other causes of action for this abusive and elusive warranty scam.

As another review said, no matter which way you turn its a dead end. My Jeep had (transmission) issues due to design flaw since day 1 and they snowball you and snowball you as you rack up mileage and it gets out of warranty. Still with quality issues slipping gears - they DO NOT stand behind their products and mechanic said outright that they are designed terribly. Still awaiting responses from Jeep / Chrysler credit. Again just falls on dead ears. BUYER BEWARE!!!

The stalling turned out to be intended functionality. It is a feature of the economy mode designed to conserve fuel. This feature can be turned off, but I feel that it would be better as a selectable option and not default.The acceleration performance was improved via a transmission controller software update.

In 2012 my air condition went out on my 2007 Jeep Liberty. I paid $1,100 for the dealership to replace it. In 2013, one month after my warranty on the compressor, it went out again. I took it back to the dealership who replaced the dryer, but the mechanic said I needed another compressor. They said this time it would cost another $1300. The compressor lasted the rest of the summer, but this year it has stopped functioning again. I cannot afford to replace the compressor each year! I am now driving my Jeep Liberty without air conditioning. I feel the company and dealership has taking advantage of me because I am a woman and my lack of mechanical knowledge.

The retractable roof broke and will not close completely... Contacted the dealer and was told it would take a month to get the pieces... That month is now going on five... Was given a number by the dealership to call and put in a complaint. Now I have a case number and a woman who calls me every week telling me they are working on rectifying the problem. I was told today that they are unable to make the replacement pieces at this time because the mold for the piece was lost... So now they are in the process of trying to find a manufacturer to make the mold to make the piece... then make sure it is safe for the public. REALLY... I call BS. They need to take this car back and return my money. This cannot be legal. I am making car payments on a car I cannot drive safely... Do they not realize God forbid someone drives their car like this and gets into an accident and is ejected from the car and dies because of a faulty roof. Lawsuits up the butt... This is just ridiculous. I WILL NEVER EVER BUY ANOTHER JEEP EVER. This is such bad business on their part... and I will tell anyone who listens to me to never ever buy a Jee. They should be ashamed of themselves.

I purchased a 2005 Jeep Liberty new from a local dealer in Mesa, AZ. The day we picked it up, the water pump was found leaking and was replaced. Now in October 2011, we have replaced the water pump seven times. And as I write this, it is back in the shop for a leaking water pump. The last one lasted three months. We have had the rear differential replaced three times and it is howling again. All the window regulators have been replaced at least three times each. We are so afraid to drive this vehicle out of town. We rent one instead to go to the mountains or to travel to San Diego. Our government wants us to buy American. Why should we? The USA cannot build an auto like 30 years ago. Im very frustrated and will never buy a Chrysler product again nor will anyone in our family do so.

I was heading home from a weekend away in my 2007 Jeep Commander with 62,000km on it and I heard a weird noise coming from the engine compartment. Then I smelled antifreeze and I start losing power. So I pulled off the highway and find a safe place to park, opened the hood and noticed that the fan blades that were attached to the water pump were hitting the alternator and I also noticed the antifreeze pouring out everywhere. I called road side and they told me that a tow truck was on its way, but I had nowhere to stay as I was several hours away from home and no rental car company was open to rent me a car as it was late at night. So I spoke with roadside assistance and they assured me that a rental car would be covered while my car was getting fixed. So I found a place to spend the night and rented a car the next day to drive home. When I got home the next day, I called customer service and they informed me that the rental car was not covered and that I was out of luck.

First - I never wanted a Jeep, but my husband came home one day and just like on the ads he said, I bought a Jeep! You did what??? I didnt believe my ears! Without even asking or talking about it!!! And he repeats again with a cheeky smile. Then I realise he isnt joking... I was not impressed! Eventually he got me to try it. Must admit he made a fine choice. Amazing value for money, drives very nice and great fuel economy. Highly recommended. The local dealership (Perth, WA) isnt providing first class after sales experience when it comes to it, but there is no fault I can find with this vehicle. Love the seat warmers too. :)

Bad experience w/ the dealership, so thats 1 negative rt off (honesty should count). A roughly $30k car 4yrs ago should buy a solid warranty. Not at Jeep. New vehicle gets only a 35k mile or 3 yr! Currently at 31k miles, the car itself has been reliable, no breakdowns, only regular maintenance (so far).

Overall a great car, especially for New England weather. Great handling and control in snow! Very comfortable interior with plenty of space. Holds more than expected when I moved, which was a great surprise. Only issue is once they hit about 9 years old, the repair bills start and come often and at an up there price tag. If you dont have a trusted mechanic, youll want to find one once that 9 year mark hits.

I just bought a 2006 Jeep Commander, love it except for during the recent rain water leaked through my Sunroof and flooded my car with about 1 inch of water on the passenger side. After doing research online I guess this is a normal occurrence with the Jeep sunroof. I think this is ridiculous that due to a design flaw I now have to find someone to clear the blue tube within the sunroof and pay someone to get the water out of my car that Im sure has now damaged the carpet and foam underneath. Ive called Cerritos Jeep, I did not purchase car there, however it is a dealer and no help. How is this my fault??

2017 Jeep Renegade - Received a tiny chip in windshield, parked car in garage. Was going to take to repair shop for seal injection and found a 6 inch crack extending from small chip. AND replacement windshield is back ordered for two months AND cheapest one is $800. WOW! Maybe buying a Jeep was a mistake.

I write to you with deep dissatisfaction caused by my first impression of your service levels. I bought my car couple of months ago mid of December from your show room in Riyadh Dabbab Street. The first time I drove it, I noticed that the Forward Collision Warning was indicating that its not functioning in the computer screen located in the dashboard. The sales representative informed me that this might be a small programming issue that could be solved by visiting the servicing center in Khurais Street. During the first week of driving the car, I found out that the car also flags unnecessary breaking alarms on the computer screen. Also, the cruise control function gets disengaged within seconds of operation and driving.I visited your servicing center and a check was made where they found there is a defect in couple of parts that needed to be changed for the Radar and the Cruise Control functions to work. I was informed that the parts will be requested and in two weeks the parts will arrive and I will be contacted to bring my car to replace the parts and fix those two issues for both functions to operate.The fact that this was my first experience with a new car that had been bought and is considered the top of the Jeep Brand line was very disappointing. Usually, manufacturing defects surface within the first thousands of kilometers drive. In my case, it was the first seconds of driving the car out of the show room. However it gets worse...Although I was promised that I will receive a call in two weeks time, which never happened, I visited the servicing center for the second time approximately two weeks after not getting any update or the promised call. I was told that there is another part that still pending and needs to be ordered. I was requested to wait for another month. I expressed my dissatisfaction, knowing that such type of parts would not need more than two weeks to be ordered from the factory in the US if needed . I also suggested to the service manager to use DHL services and charge me the delivery fees if its not within the UMC policy to request parts through international couriers. Two weeks is usually the normal experience with my other car parts ordering process where unavailable parts in the region would take maximum 15 days to be ordered from the factory. I was told that I could take my car back home and I will be called again when the second part will arrive. From my previous experience and the bad first impression I encountered, I refused and preferred leaving it to be serviced for other issues believing that the main old issue will be sorted as per my expectation.Two weeks now and my car still held with your servicing center without any update from your side. Today, I called your servicing center following up on the issues raised and again, I could not get any expectation or feedback as when the parts will arrive, replaced and my car can be delivered as I was expecting (fully functional) when I first bought it.I would kindly request you to review the circumstances of this compliant and find a reasonable solution that will insure a proper management of your customers expectations is a key deliverable to promote the well known and respected Jeep Brand. Thanks and I look forward to hearing from you soon.

My husband and I purchased our Dream vehicle in 2009 and have had nothing but bad and dangerous experiences with the vehicle. It all started while driving on a very congested highway when the Jeep went over an uneven patch of road. It began to buck and lose control. We were shaken and scared, as my husband veered the vehicle to the right side of the highway. We made an appointment with our local dealer, and they found nothing wrong with the Jeep. This happened a second time, and again, we took it to the dealer where this time, the tie rod was replaced and we were given four new tires and an extended warranty for our troubles. Months later, while driving yet again on the highway, the vehicle began to do the same thing--shake and convulse, and the brakes would not work properly. We have contacted Chrysler Corporation and have spoken to several employees who want us to continue taking the Jeep in for service, except one gentleman who basically told me to just deal with it! We believe Chrysler Corporation is very much aware of the problems with these vehicles and that they are just playing it off and ignoring the potential danger. We do not feel comfortable in trading this vehicle in and having someone else come after us and purchase this extremely dangerous vehicle. Is Chrysler Corp. waiting for us to become a statistic and our children having to file suit against them for our deaths? It is a shame that such a multi-million-dollar company does not take their customer complaints seriously and stand behind their products. But I guess, once the vehicles are sold, we are all on our own. We will continue to fight for what we feel is right morally, legally, and human!

I own a 2015 Renegade with 47k miles and it has been in the shop three times in the last 45 days. It is currently in the shop now going on 31 day and it is still not fixed. It is have a power and drive issues that they have pointed at electrical as the main issue. I have opened a case with Jeep Corp and they have not done anything to assist the dealership and the case manager David and his manager Samantha have done nothing but hang up on me and not give a ** about me the customer. I have made two payments for a car that I can’t even drive and they won’t give me a loaner for more than the first 10 days. I am screaming at the top of my lungs get off your ** and send or get the right person on the phone with the dealership to fix my Jeep. If anyone wants to get any further info and you are from Jeep call Xtreme Dodge in Jackson Michigan and they will know my case.

I purchased my jeep in February of 2015 from Mancaris Chrysler in Oak Lawn, IL. My experience with the purchase was horrific, as they sold me a 2 wheel drive for the price of an 4X4. Tried to tell me I had an 4X4, but my insurance company stated that according to the VIN it was a 2x4. They argued with me back and forth before they finally said the insurance company was right. You would think they would give me a 4x4, no, they did not without me having to put an additional 2 thousand dollars down on it. Okay, I did that. Got my 4x4 and moved on. Then I get the recall notice for R01. Took it in of course and afterwards, the Jeep did not drive the same. A lot of jerking/coughing going on. When I stop at a light, and when the light turns green, I go forward, the Jeep stalls before it would go. Same thing occurs when I make a turn. It could cause someone to run into me from the back because the Jeep stalls. Okay, took it back in, but then I got the recall for a R05. So while getting the second recall done, they were going to look at the issues I explained as well. When I left they said they looked at it and all was fine. Well everything was not fine, it continued to do the same thing. Took it back. They tells me that my 9.V engine is causing the Jeep to do that, and that is the way it is and nothing is wrong with it. On the way home, my entire dashboard goes dark and the ceiling light keeps popping on and off. The next day the check engine lights comes on. Took it back in, but to a different Jeep service department. They had it all day, only to tell me nothing was wrong. That was two days ago. Today while driving to the train station, my check engine light comes on again. WTF!!! Jeep is a piece of JUNK. Please DO NOT PURCHASE A JEEP!!!

This is my second Jeep. My 2001 Laredo experienced locking or freezing of the SUV. Very scary, driving down the interstate when your SUV freezes and you have no power or control, no power steering and you have to pray and glide to the side of the inner side of the highway. This happened to me 3 times.I traded it, and bought a 2006 Laredo and thought my problems would be gone. Just the start! With 60,000 miles on it, I have the transmission light going off and the system goes into a slipping out of gear or a revving. I have to shake the gear knob to get it out of the malfunctioning mode! I have read a lot of similar problems. Besides these not-so-scary problems are the following: the seat belt light is on with the ** chime on, the air bag light is on, the check gas cap is on, and my low tire light is on. Believe me, my husband has checked all four tires with the gauge, filled them properly and there is nothing wrong with the tires! I will never ever buy or suggest a jeep to anyone! I hate Chrysler and believe me they are aware of these problems.Today, I am on my way to shop to see what they can or cant do to the jeep. Last time, when I had the tranny light problem, the shop said, Well, it isnt on now! Well, that is Murphys law! It was on all the way down 44 miles to the service shop, but then when the ** jeep is being looked at, the light isnt on. This is a nightmare!

2014 Jeep Grand Cherokee Summit - On November 17th, after about 30 seconds driving forward, the car shifted from 2nd gear back to first gear. The car practically skidded to shift back to first. I was thrown forward in the car. Luckily, I wear my seat belt. It would not shift out of first after that. The engine light came on. I had it towed to the dealership where I bought it. They said something is wrong with the transmission. They said they could not fix the transmission, but would replace the entire transmission. They said with a car this new, they do not have the knowledge to fixing the transmissions. They replaced the transmission and drove it 200 miles. They said it is fixed. I picked it up on a Monday, November 24 and drove it home. The next day, I had the problem again. When turning on 4 lane road (2 in one direction and two in another), the vehicle started to go across the intersection. It appeared to try to shift to 2nd, but the car stopped moving (like it was in neutral). I had to start blowing the horn as oncoming cars were coming at a high rate of speed. I could have killed. I immediately call the dealership. They picked the car up and drove it back to the dealership. They ran numerous tests on the car and could not duplicate the problem. They called and told me the car was ready.I have severe reservation about getting back in a vehicle that I could have been killed in and drive it away when I know, the dealership knows and Chrysler knows, they couldnt duplicate the problem and they didnt fix anything. So, basically, I will be driving a ticking time bomb that could blow up at any time. My wife, kids and grand-kids could be in jeopardy and other drivers on the road. I paid over 50K for this vehicle, only to find myself stressed out over this fact. I cannot get back into this vehicle knowing nothing was corrected and I was almost killed.

My brand new Jeep Renegade has a loud whistle noise coming from window... it is louder than the radio. I asked dealership in Brooksville FL 3 times to fix it. They keep the car all day and at 5 pm they tell me they could not fix it. Remember that I take the day off work because they do not allow me to have a rental. Really bad customer service. Dont ever buy a Jeep.

After having a tiny fender bender, or flair bender in this case my car needed to have some minor work done. After waiting a month for parts I decided I was tired of waiting. I was going to be proactive and go above the body shop to see if I could get any help. After contacting several dealers who could not answer the simplest questions about the parts, I decided to call Jeep on my own. I used both the listed contact email and phone number from their website. After being put on intergalactic hold on 1st call, hung up on when I asked to speak to a mgr on the 2nd call, the third call and 3 hours of time actually let me start a case claim. I was told their “excellent “ customer service dept would get back to me within 48 hrs. That’s not excellent when you are having issues that have already taken a month to be addressed. I have to be honest when I say I couldn’t wait the 48 hrs and called back after 24. Again given a scripted runaround statement or “FACTS” as they called it and told that I could keep waiting for my case person to contact me but they were not going to tell me anything different than what she did. Her name was SHAY and she supposedly is the end all be all of customer service at Jeep. She has no boss, no training personnel, or any other contact information to give you. No way to even report the fact that she was extremely belittling. So that’s it! Final answer! Do not pass go do not collect 200 bucks. So in short I have been left in a perpetual waiting period, for some parts out there in the universe. They may come in they may not. And as for as Jeep is concerned I don’t think they care one bit if you were happy with your purchase, happy with their customer service or about you at all. They will NOT stand behind their brand, or give you any assistance once you drive that car off the lot. I’d be happy to speak with anyone at Jeep other than the call center people who I feel were not only unhelpful but downright rude... But I’m not holding my breath.

I have owned 3 Jeep Commanders 2006 and we have recently purchased a new Compass. I have decided to keep one of the Commanders. My family and myself have taken care of the Commanders from the beginning even though after the first year, the plastic door handles cracked and just fell out on the floor making it very hard to open the doors, were always wondering when it will quit working. At first, I believed it was some fault of ours but after three 40,000 dollar cars and they all did the same thing, I decided to keep one and went to the dealership to pay and fix my own. They quoted me a price of $550.00 a piece, which is not fair as this is the third vehicle we have had to do this. I love these SUVs, but the doorknobs and the seat belts also will not hold up making it impossible to take all the kids at once. $330.00 a piece to fix the seat belts. There is a big manufacturing problem and I would like some help as we have purchased 4 Jeeps, 3 at one time.

Jeep Liberty 2004. After replacing a battery a week ago, I had a stall problem. I mentioned the battery because of a noise I heard before it died that I did not take much noise in but relates to the stall I had this week. I was coming home from work in congested traffic and started hearing a whirring noise. I heard it several times and noticed it was coming from my dash. This is also when I noticed the dash lights (radio and odometer lights were flickering). I also noticed a slight lose of power. As I came up to a light and stopped, the Jeep stalled. I quickly pushed the hazard lights, put it in park and restarted it. No problems since. I am concerned about driving it. What if I had been driving and not stopping at a light? I was in bumper to bumper traffic.

2011 Jeep Cherokee Headliner Fire - August 20th I was driving near Maryville, Tn. when the headliner started burning and filled the vehicle up with smoke. I pulled over and jerked the headliner down and saw flames. I was able to get the fire out and get the vehicle home. A lot of things do not work now including turn signals and wipers. New fuses do not help. I called the local dealership the next day and found out that Jim Codgill Dodge in Knoxville did a recall repair on a recall concerning headliner fires. I took the car to Jim Codgill and got the run around even though they did the repairs. They told me I had to call Chrysler. I spent three hours on the phone with Chrysler and finally gave up and went home. End result - nothing has been done to date.

Jeep has always been a reliable brand and I love my Renegade. The interior is super roomy and very comfortable. This model also includes a fair amount of cargo space. The only features missing from this particular model are no hatchback and its lack of a cargo hitch. Itd be quite useful to be able to haul a small trailer if need be, as we have motorcycles that sometimes need hauled. But other than that, the safety features are great. As a parent, it makes me much more confident knowing my daughter is the safest she can be. The Jeep Renegade drives very smooth and its a comfort to know that when the weather turns snowy, that 4-wheel drive can save you.

I love my 2018 Jeep Compass but I am having issues with the back up camera. I have had the camera replaced once. This didnt resolve the issue so the radio was replaced. It started having a black screen again. Finally the dealership was able to see this issue and they are ordering yet another radio Another issue I am having is the drivers side seat panel keeps popping out. No Im not morbidly obese. This has been fixed 4 times. I just picked my truck up the Friday after Thanksgiving and it is now back broken. Was told by the dealership these issues are known issues and that I am going to keep having them.

I purchased my 2014 Hero Latitude in Oct 2015. I have had nothing but issues with this vehicle. I purchased it with a little over 35 thousand miles. I have had a new transmission in about Feb or March in 2016. I have had a transmission mount replaced I. 2017 and another in -Oct 2020. I have had the shifter replaced or repaired about 2016. I’m having an issues once again with the shifter. I have had the throttle replaced in 2020. I current have over 76 thousand miles on my vehicle because I’m too afraid to drive too far. I will not even take a road trip for that reason.

No wonder used Jeeps are being sold just under the warranty expiration for such a cheap price! GOOGLE any used Jeep and youll think youre getting a deal. Bought this vehicle from Duluth Dodge Chrysler, it was a 2014 used with 29,000 on it. It seemed to start to have odometer issues and so the odometer was replaced under warranty. It would reset miles traveled so I couldnt get exact mileage on it. I hadnt problems with it until it hit 87,000 miles, and suddenly an obscure diagnosis from the dealership, considering, Jeep and most Chrysler products have had this problem for years. First the ETC (throttle control light flashed) while traveling 30 mph uphill and then car sputtered and almost stalled out. Situation didnt happen again for another week, just after having new brakes, and rotors on the rear. The brakes didnt wear evenly either, but not much of a concern over that at the moment, considering the car is now undrivable.While leaving a parking garage, the attendant left the vehicle run, and when I got inside, the ETC, the Engine Light, and ESC lights stayed on. Car, stalled, I followed directions by shutting car off according to the owners manual (which is a dead giveaway Chrysler has seen this issue before) -- however, I had to inch my way home with several stops, stalls, and at one point the car jumped while I had my foot on the brake at a stoplight nearly hitting a pedestrian, because it idled so high, the entire instrument panel lit up like a Xmas tree. It just went to the dealership which I could only afford a one hour scan $220 bucks to have them say it must be an electrical issue and they had all kinds of codes come up.I mentioned to them that this issue is fairly common with Jeeps but again, they are covering their ears and perhaps its a problem they cannot fix because they have no idea how to repair it. They called and said, theyd like to see if they can save me money and perform some type of pigging back wire connection to the throttle. They said it was the throttle that wasnt getting enough juice, but there must be a short somewhere, but it could get expensive trying to find it, so here was their short-cut alternative.Ive read other posts here about the wires shorting out because theyre too close to the camshaft or catalytic converter... I wouldnt know -- but I do know that Chrysler has been STALLING ON A RECALL for this problem for years. Had this happened on the highway and if it happens on the highway, somebody could get killed, and Im sure theres been a few that have. Chrysler needs to have a class action lawsuit brought against them. This is a life and death situation that doesnt have to happen.

I have a 2007 Jeep Liberty with a 3.7 engine. Last month, I had to put in over 1800.00 in engine repair because of carbon build up on the cylinders and valves. Since the time of this repair, I have been digging into this issue and have found out that Jeep is aware of this problem but has chosen not to address it. Searching the internet has produced numerous instances of the same issue I am having. I have also talked with the people at the local Jeep dealership. They also admit (unofficially) that there is a problem and my Jeep is one of many that this issue has and is happening. If you are having or have had this issue also please send me an e-mail

2017 Jeep Renegade, problem car: 56,000 miles power steering went out, belt is intact, Power steering module is bad, must purchase steering rack (not sold separately) with module. Repair cost about 2014$ plus tax. Will not be purchasing another Jeep product. Had Dodge Journey with 89,000. Did not have any problems.

2012 Jeep Grand Cherokee Garbage: After owning foreign cars my entire life, I decided to try a Jeep. I purchased a JGC with only 6000 miles on it and a full warranty. I also purchased the extended warranty that has 7 years, 100,000 mile warranty since my Jeep is fully loaded with all of the options. I must recommend to other buyers that you should AVOID any Jeep products. My jeep has had so many issues and I have wasted so much time at the dealership, that I regret my purchase. The most significant issue is that my Jeep will die while in Drive and Reverse, thus making it very dangerous to drive. Everyone seems to have the same issues as well. Horrible customer service, regardless of where you are located. Chrysler is a horrible brand and they deserve to go bankrupt. I will never buy another American car again. It is sad that our own products are junk, but that is what Chrysler is. Even the case manager assigned to me from Chrysler is a blithering idiot who wont even return my calls.

I purchased 2013 Jeep Patriot Latitude in January of 2013. Since the car was purchased, I have had nothing but problems. The first issue was that the windshield wipers kept turning on by themselves. I took the car back to the dealerships service department only to be told that a star case was made. No resolution. The second issue that occurred was where the car completely stalled out at 10 MPH which nearly caused a terrible accident that could have injured myself and my 9 year old daughter. I had to turn the car off, wait and then turn it back on. The car stalled again. After 20 minutes of waiting, the car began to drive as normal. I took the car back to the dealership AGAIN. The service manager kept my Jeep for the entire day (keep in mind that they do not even issue rentals) and called to tell me that ANOTHER STAR CASE was made.After my third visit for the stalling issue and for the windshield wipers, the dealership finally decided to change the wipers relay switch which seemed to stop the problem. After 5 visits for the stalling issue, there still has not been any resolution. I have contacted Jeep over three times, via phone and by the email on the site and still have yet to be contacted from the representative in one business day. I am furious that I cannot get any type of satisfactory service. I will NEVER purchase another Chrysler product. I have began exploring other options for a new vehicle which is sad being that I am a single father who just needs reliable transportation to provide for his daughter. Oh by the way, today is 5/15/15, I had to take my Jeep into the service dealership at 10:15AM EST for yet another diagnostic check.

The rear power window regulator for my 2005 Jeep Liberty has broken three times. It broke in May on the first year, broke again in July of next year, and broke again in August of the following year. The window regulator replacement part seems to last only 14 months. This is disgusting and costly. It costs me hundreds of dollars. Jeep needs to compensate those of us who keep having to pay for these repairs, fix the windows or switch to crank windows in the back. Do we really need power windows in the back of a Jeep?

Brand new car broke down - New car overheated in the week it was to be repaired! During this time, no one even apologized and offered to give me another car in return! Friday, I took it and it turned out that the cause of failure has not been arranged and the car overheats again! I depend on my car, and a week I had to sit home and not work! I do not know now how long do I have to wait! I called customer service, Jeep and nothing good has happened! Please help! I am paying now for what I don’t have!