Mini Cooper Automobile Model 2015  Cooper Paceman S
Mini Cooper Automobile Model 2015  Cooper Paceman S

Mini Cooper Automobile Model 2015 Cooper Paceman S

2015 Cooper Paceman S

The 2015 MINI Cooper Paceman S is a compact crossover SUV that offers a blend of sportiness, style, and practicality. Here are some key features of the 2015 Cooper Paceman S:

Engine and Performance:

Turbocharged Engine: The Cooper Paceman S is equipped with a turbocharged 1.6-liter four-cylinder engine, providing increased power and performance over the base model.

Horsepower and Torque: The engine in the Cooper Paceman S produces around 181 horsepower and 177 lb-ft of torque, offering a spirited driving experience.

Available All-Wheel Drive: The Cooper Paceman S may come with MINI's ALL4 all-wheel drive system, enhancing traction and handling in various road conditions.

Exterior and Design:

Unique Styling: The Cooper Paceman S features a distinctive design with a coupe-like profile, rear-hinged "Clubman-style" doors, and rugged body cladding, giving it a sporty and adventurous appearance.

Sporty Elements: The Paceman S may include sporty design elements such as larger alloy wheels, unique grille design, and sportier front and rear bumper styling.

Interior and Technology:

Spacious Cabin: The Cooper Paceman S provides a comfortable seating arrangement for up to four passengers, with decent cargo space in the rear.

Infotainment System: The 2015 Cooper Paceman S can be equipped with the MINI Connected infotainment system, offering features like Bluetooth connectivity, smartphone integration, and available navigation.

Premium Features: Depending on the specific trim level and options chosen, the Paceman S may offer features such as leather upholstery, dual-zone automatic climate control, and a panoramic sunroof.

Manufacturer: Mini Cooper

MODEL: 2015 Cooper Paceman S

MSRP: $0.00 USD


Related Error Code Pages:
Mini Cooper Automobile Error Codes,

Related Troubleshooting Pages:
Mini Cooper Automobile Troubleshooting,

Related Repair Pages:
Mini Cooper Automobile Repairs,

Related Parts Pages:
Mini Cooper Automobile Parts,


Mini Cooper Automobile Model 2015 Cooper Paceman S


Product Reviews:

Dont ever buy a Mini Cooper new or used. Awful awful awful. I purchased a n
Dont ever buy a Mini Cooper new or used. Awful awful awful. I purchased a new Mini Cooper S in February 2007 and just recently traded it in for another car after driving only 85k miles. A partial list of what was replaced or fixed - two timing chains, two high pressure fuel pumps, two engine computers, two thermostats, two sets of spark plugs, one water pump, two walnut cleanings of the intake manifold, turbocharger oil line + other nightmares that I would just as soon forget. Not to mention bmw brakes having to be replaced every 20k ($800.00 per axle) and clutch (it was a manual) at 50k when most for me last >100k ($2500.00). It is critical if you own one of these to check the oil periodically as it will use some. Many of the engine failure problems that happen are because all the oil goes and the vehicle dies. The vehicle will give you no warning of low oil. It is the owners liability.I traded the vehicle to a dealership because I could not in good faith inflict it on someone directly. Fortunately, between factory and extended warranty did not have to pay that much to repair BUT no car should have this many problems. Engine warning lights would keep coming on than going away and after a few years never could trust the car to not breakdown so stopped driving it long distances. The mechanics has a hard time diagnosing these random failures so had to wait till could hold the code for them to fix. This is not a car that a regular repair shop could easily diagnose. If it was complex or an engine code, had to go to the dealer. Have owned regular BMWs before and really liked them. Do not understand how BMW could attach itself to a product this bad.
Published: January 31, 2017
James of Tucson, AZ
Source: consumeraffairs.com

By now, every Mini owner should know of failures of the power steering fan,
By now, every Mini owner should know of failures of the power steering fan, pump and guard and that Mini has pledged to repair or reimburse owners for breakdowns. I applied for reimbursement in May 2013 and have yet to receive it. Mini-USA told me it may be 2014 before I receive my check. My automobile shifter linkage failed within a month of purchase; it spent ten days in service five or more times the first year alone for this one problem that freezes the transmission in 5th gear. Repairs made to this automobile: At 90k miles, I have replaced 4 or 5 clutches, a transmission, power steering pump, throttle body, ac compressor and condenser, fan, alternator, both power window regulators, motor mounts and rear strut. Electrical harnesses connected to the warning system are prone to fail from rainwater leaks and/or require cleaning service. Dealer estimated charges for each of the above repairs average 1000.00 USD. Responsiveness of dealer and manufacturer is almost non-existent. I estimate I have paid 6000.00 for repairs in the last 30,000 miles.
Published: October 9, 2013
Richard of Austin, TX
Source: consumeraffairs.com

Ive read a majority of the posts and see that most of the issues come from
Ive read a majority of the posts and see that most of the issues come from buying a used MINI. In my past experience of car buying, Ive never had much good luck with buying used European cars. I love them, but they are usually used for a reason. Because of this, I bought a brand new Cooper S in 2011. I picked out everything on the MINI USA website because I knew I intended to drive a lot of highway miles between GA, where I own my house, and NC, where Im currently stationed. True to my word, I have 125K after driving it off the lot brand new (with accompanying extended warranty) on Memorial Day of 2011. In that time Ive had three repairs--one major. Honestly, I have never loved driving a car so much. Just like drivers in big pickup trucks feel powerful because theyre the biggest thing out there, I feel powerful because Im the smallest, quickest and most maneuverable. I love to drive and this car is meant to drive. I love motoring! Despite that, I am currently awaiting tomorrows appointment for the diagnostics on what I believe will be another costly repair. I believe the turbo has gone kaput. I wish I could trade the car in but with the number of miles, I already know Ill be upside down. I am afraid I wont be a Motorer much longer and its really sad. MINI could have a lot more loyal customers if theyd focus on making their cars more reliable. I dont know too many people who have so much money they are willing to waste it on brand loyalty.
Published: January 12, 2015
T of Fort Bragg, NC
Source: consumeraffairs.com

I have only had my Mini Cooper for 2 years and I have had thermostat proble
I have only had my Mini Cooper for 2 years and I have had thermostat problems 4 times, and it was replaced; the windshield replaced; the windshield wipers broken; tune ups and oil changes that are astronomical; and currently, electric problems. I have had more problems with this Mini Cooper than I have had for any other car in my life. Im beginning to believe this product is a lemon, a true sour lemon. After it is fixed, I am trading the damn car in. I have put more money into this car than I have had with a Toyota. My old 1996 Toyota Celica 25th edition runs better than this damn car and it is 17 years old. The car may be cute, but looks are deceiving. Do not buy a Mini Cooper. I repeat, do not buy one. Go buy a Toyota.
Published: January 26, 2013
J of Redlands, CA
Source: consumeraffairs.com

When driving is becoming a boring task, you probably want to give Mini Copp
When driving is becoming a boring task, you probably want to give Mini Copper S a try. It is designed to be different. It is not as comfortable as my Prius. But it makes driving to work a little bit more interesting. As long as you are not comparing it to Prius, Mini Cooper is quite reliable. But if you do need to get something fixed, dont count on the CPO warranty. It is just a marketing gimmick. Even if Mini has a list of items not covered by the CPO warranty, it does not mean items not on the list are covered. In fact, it would be quite amazing if you could find anything that is covered by their CPO warranty. So, if you want to get a pre-owned Mini Cooper, make sure it still has some standard warranty left.
Published: March 8, 2020
Leo of Palo Alto, CA
Source: consumeraffairs.com

2006 Mini Cooper S Transmission Issue - The transmission on my Mini went ou
2006 Mini Cooper S Transmission Issue - The transmission on my Mini went out. The car is six years old and has 68,000 miles on it. It’s certainly not old enough or driven enough to have this kind of problem. According to the dealer, it will cost $8,600 plus tax to fix. I have seen a number of comments online that suggest this is a common problem with this make/model, yet the dealer will do nothing, except take my money, since the car is no longer under warranty. It seems to me that if this is a common problem, there should be a recall or some kind of compensation for this problem.
Published: December 2, 2012
Patricia of Sparks, NV
Source: consumeraffairs.com

My 2006 Mini Cooper S convertible has the same transmission issues as other
My 2006 Mini Cooper S convertible has the same transmission issues as others here. Very dangerous to drive. Hesitates and then slams into gear and lurches forward without warning. I have been without a vehicle for about 6 months. I was hoping to get a rebuild on the transmission through a third party, but was turned down for most of the financing. My situation has changed since I purchased the vehicle and I am no longer in a full-time paid position because I am traveling back and forth 3000 miles two to three times a year to care for parents who recently lost their mobility.Now, I find myself in a similar situation because of a car company that did not care about putting out a quality product and denies the problem. What they didnt tell me when I shelled out the 36,000 for their vehicle 6 years ago was that in 3 to 5 years the car will theoretically be totaled and there is nothing you will be able to do about it. I would not have bought the car. One of the reasons I bought the car was that I thought BMW was a good make. I was familiar with their motorcycles. When I first bought the car, I raved about it to everyone who asked. I can no longer recommend Mini Coopers to anyone, and I’ll let people know whenever I can not to buy their vehicles. There should have been some kind of back up plan for the failed CVT transmissions. It is not like it is a $2000 fix. It is a $6,000 to $9,000 fix, and even a new or rebuilt one is the same situation. No guarantees, really.
Published: January 20, 2012
Janice of Canyon Country, CA
Source: consumeraffairs.com

Bought my 2007 Mini convertible in 2012 and at around 75k miles, the transm
Bought my 2007 Mini convertible in 2012 and at around 75k miles, the transmission started acting funny. If seized up and failed completely. Cost me $6k for a new one. Less than 11k miles later, its slipping and about to completely fail again. There are so many problems with this car. Both rear windows have stopped working, rear view mirror wont stay in place, the top has this weird grease stain that is coming from when I put the top down. Nothing but problems and issues. Although I am part of the class action suit, its taking FAR too long. Filed in April and have got NOTHING in return!
Published: November 21, 2014
Jennifer of Chandler, AZ
Source: consumeraffairs.com

Before purchasing a Mini Cooper, make certain that you will never have any
Before purchasing a Mini Cooper, make certain that you will never have any need to contact their customer service, because they will do nothing. I received a letter in 8/2009 stating that the O2 sensor is showing a problem. The letter stated that it would be warranted for 10 years or 100,000 miles. My 05 Cooper had 58,000 miles. The O2 sensor failed this past July 2011. I had it replaced for $232.35 + tax. Mini refuses to pay for it. According to the customer relations supervisor, I was compelled to bring it to Mini for the service. On the letter, it states, Please feel free to call the nearest authorized Mini dealer for an appointment. The supervisor stated that they cannot warranty labor done by a 3rd party dealer. I stated that I was not asking for a further guarantee, just the reimbursement for the Mini parts and labor, which was $232.35 + tax. It is not a huge amount of money. It is an amount which should have been covered.
Published: August 29, 2011
Faye of Ambler, PA
Source: consumeraffairs.com

My wifes car is a 2007 Mini Cooper S with about 98,000 miles. We bought it
My wifes car is a 2007 Mini Cooper S with about 98,000 miles. We bought it used at approximately 14,000 miles. It is on its third engine! There has been so much maintenance on the car. I can only begin to list the problems. The entire panoramic roof cassette had to be replaced. Currently, it is burning about 2 to 3 quarts of oil every 600 miles. The exhaust is making a noise which approaches the threshold of pain. The radio behaves erratically such that you only get one am station. When the battery inside the key fob died, we had to replace the entire key fob! The car devours tires and brakes. While I have mechanical breakdown insurance, we still had to pay costly deductible payments. Mine is for sale - cheap!
Published: April 21, 2014
Robert of Rye, NY
Source: consumeraffairs.com

I bought the car new in March 2004. I had it serviced by the dealer only. T
I bought the car new in March 2004. I had it serviced by the dealer only. The power steering went out last year. Expensive fix. And just last week, the transmission went out. How can they charge $8k for repairs on a car worth $8k! I had less that 70k miles on the vehicle. I thought I was buying a BMW-backed product! I loved that little car.
Published: February 17, 2012
Lenora of Burleson, TX
Source: consumeraffairs.com

The car was bought used 2010 50K miles and about a yr later the trans took
The car was bought used 2010 50K miles and about a yr later the trans took a dump. Class action lawsuit proved BMW America rushed the car to market with the design flaw. BMW America failed to tell the dealers they were selling cars to the consumers with a design flaw of the cvt trans. The 2nd trans failed 19K miles later. Irvine Mini replaced it again, waiting for the next failure. Class action forced BMW America to warranty the junk trans for 8Yrs. and 150K miles::)) Moral of the story Never buy BMW products again!!! Just bought TWO Toyota Prius-C models for my daughter to use at college and myself for work. 50MPG and loving it. GM same Junk. They sold us a 2014 Cruze with a recall and then said we dont have the axle to replace yours that has a crack. It met all three criteria for the forced buyback :) GM had the nerve to try and get us to eat 10K mileage deduct which would have been a 2K deduct in our monies returned. Dave ** in Mission Viejo, CA very good Lemon law Attorney.
Published: November 14, 2015
John of Mission Viejo, CA
Source: consumeraffairs.com

I privately purchased a 2006 MINI John Cooper Works with very low miles of
I privately purchased a 2006 MINI John Cooper Works with very low miles of 11,000 and was still under warranty at the time. Within a period of owning this car, the gear box has locked up three times a year. The third time it happened, I took the car in to get the value of the retail price. I felt that I needed to sell the car because it was undependable. While they were test driving the car, it happened again. The clutch went to the floor and was stuck. They told me that the repair would be costly now that its out of warranty. I would not leave owning this car so they made me an offer way below retail. I accepted the offer because I could not sell this car with integrity to a person without them knowing the problem. The bottom line is that Im disappointed in the MINI Cooper. I take care of my cars and drive them for many years. This car was not dependable for a long time.
Published: August 24, 2011
Clarke of Rio Rancho, NM
Source: consumeraffairs.com

Bought my Brand new 4 door mini sport a few months ago and have just over 3
Bought my Brand new 4 door mini sport a few months ago and have just over 3000 miles on the car. I have waited several years to get this car and finally I am surprised by my husband that it is time!!! Well a few time transmission seemed jerky and I thought No! There couldnt be anything wrong! WRONG! Had it towed and its under warranty but come on! A NEW TRANSMISSION!!?! Then I was given a loner car which gave me something to compare and to my findings my hatch is not working properly and the lighted mirror is not working properly. Just SOOO disappointed!
Published: November 6, 2015
Leah of Lake Jackson, TX
Source: consumeraffairs.com

Love the car although its not as reliable as Toyota. But then, you dont buy
Love the car although its not as reliable as Toyota. But then, you dont buy a Mini if youre shopping for Toyotas. Ive had some issues with bad battery connections and the cap on my emergency break has been broken since I got it. I will day that Ive left it parked for up to 3 months and it started up just fine.
Published: December 1, 2019
Cory of Washington, D.C.
Source: consumeraffairs.com

I purchased a used 2002 Mini Cooper S from Mini of Knoxville with 70,000 mi
I purchased a used 2002 Mini Cooper S from Mini of Knoxville with 70,000 miles. I thought I was purchasing a great car from a reputable dealer but it turns out that I was not. After just a day, the clock stopped working and a screw fell out of the lower dash trim a week later, and in the following month my windshield trim began pulling away.Within the first month, my power steering pump went out nearly killing me and my wife. I tried to work through Mini USA and I was told to take it to a dealer who preceded to tell me that I had a whopping $3400 in repairs! I told them I just bought the car a month ago from them!The car needed a P.S. pump ($1400), front control arm bushings, total shot ($900), crank pulley, balancer and belt which were warped ($500) and that the brake fluid and coolant were in terrible shape (remaining cost). Oh, and by the way, the tires were the wrong size. This is the way I was sold the car. After fighting with the dealer, they replaced the pulley and belt and thats it. They told me sorry, you bought a used car. Where is honesty? I thought we had a lemon law, it turns out not so much. I removed the p.s. pump and had it sent off and rebuilt for $225 and replaced it 30 minutes total. WHY is MINI so EVIL?
Published: July 25, 2011
Joshua of Dayton, TN
Source: consumeraffairs.com

I bought my 2009 Mini Cooper @ Mini of Universal City with 38,000 miles. It
I bought my 2009 Mini Cooper @ Mini of Universal City with 38,000 miles. It now has 54,000 miles on it. Within the past month the check engine light has come on a couple of times. First time, I was told it was going to cost me $4,800 to fix! I STILL owe $17,000 on the car! They told me that my exhaust side cam and rings were worn, vanos solenoid adjusting sprocket and solenoid valve were not working, I needed my exhaust side cam shafts replaced and vanos adjusting unit sprocked and vanos solenoid valve replaced. They also said my vacuum pump and oil filter housing gasket were leaking.TWO weeks earlier I had it in the repair shop for new brakes, and oil change, so my service adviser was SHOCKED that I was losing so much oil. He also said that I shouldnt be paying so much for a car I had JUST BOUGHT and JUST had in the shop for repairs! He called Mini and they agreed to pay for all of the cost minus $400 (which I had to magically come up with). My monthly car payment alone is $401.00! THREE DAYS LATER the check engine light came on AGAIN! This time, (same service adviser) told me it would be $1,000 to fix! Apparently my mass airflow sensor needed to be replaced and they had to reset my camshaft timing chain. I declined having them repair the sensor, and instead called Mini to complain. I ALSO spoke to SHAWN who informed me that he would do his best to help me, because $6,000 worth of work on a mini that only has 54,000 miles on it is ridiculous (his words). He told me he would get back to me within 3-5 business days. Its been 3 weeks. I have called him over and over and have yet to get a response from him. I seriously want them to buy back my car. This isnt fair. Plain and simple. Does anyone know about the buy back process?
Published: April 3, 2014
Erin of West Hollywood, CA
Source: consumeraffairs.com

BMW/mini is in the BIG business of WHITE COLLAR CRIME! This company is no d
BMW/mini is in the BIG business of WHITE COLLAR CRIME! This company is no different than your average criminal that breaks in cars, Rob you at gunpoint, or even hold you hostage. The only difference is these criminals (BMW/mini) wear a fancy tie AND ARE IN RESPECTED POSITIONS! Pls beware and get informed about this company. May ruin your life. I pray this saves someone the heartache I am going through with this DEMON brand!!! Despite public record of this class action lawsuit of defective recalled products (skeen vs BMW) mini is refusing to pay for the repairs that are recalled. Which is the heart of any car, MY ENGINE!!! BMW threw me in the trash just like all the rest of you. Im sorry.
Published: May 4, 2016
Rochelle of Moreno Valley, CA
Source: consumeraffairs.com

Gee, I almost hate writing. Im so sorry for all who are having troubles wit
Gee, I almost hate writing. Im so sorry for all who are having troubles with their Mini. I bought my 2012 in March of 2014. Only one problem so far; the 3rd door had to have the closing mechanical parts replaced. The thing was when I took it into the dealer in Los Angeles for an oil change, I had not had a problem with the door prior to entering the driveway of the dealership. Go figure. So the oil change was going to cost me under $80.00 and I left paying Over $300.00. Not happy. I love the car and the gas mileage. But now all the reviews are scaring me. Ive driven from central Calif to LA three times in this year and I drive from my home to town 21 miles one way, once a week. Hopefully Im good till its paid for. Ive always had a Chevi which we drove for forever.
Published: January 25, 2015
Dianne of Paso Robles, CA
Source: consumeraffairs.com

I bought my 2007 Mini Cooper S used in January of 2013 from a reputable and
I bought my 2007 Mini Cooper S used in January of 2013 from a reputable and well known dealership in the Hampton Roads area. Since owning it, the timing chain failed at 50,000 miles and was repaired by the only Mini Cooper dealership in the area. At 62,000 miles, the oil filter housing began to leak and was also replaced by the same Mini Cooper dealership. Now at 75,000 miles, the timing chain, oil pump, and turbo has failed. The dealership is also advising me that my Mini Cooper might need a new engine. Really, a new engine at 75,000 miles? My Mini Cooper has been at the Mini Cooper dealership for almost two weeks as they try to fix this poorly built machine. This vehicle has always been maintained and has never been abused. Mini is aware of the issue with the timing chain and oil filter housing and yet they fail to take the responsibility to correct the issues for their owners. The dealership cant even provide you with a loaner vehicle because they have more owners with broke down Minis than they have loaners. So far, the warranty company has paid for all the repairs, but as of today the warranty is questioning if any more repairs should be done since the cost of repair is approaching if not exceeding the value of the vehicle. If you are considering buying a Mini, spend your money elsewhere and stay as far away from this poorly made, issue prone, and unreliable machinery.
Published: September 11, 2014
R C of Chesapeake, VA
Source: consumeraffairs.com

2006 Mini Cooper - I am the second owner of this car, bought a year old fro
2006 Mini Cooper - I am the second owner of this car, bought a year old from CarSense in PA. I have about 111,000 miles on it, bought it at after ~35,000. I faithfully change my synthetic oil well before the recommended mileage, yet my transmission began destroying itself anyway. My previous car, a 1997 Toyota Rav4, lasted over 250,000 miles before my family traded it in without issues. The clutch alone lasted past 200,000 miles. I am very disappointed that BMW would put such a shoddy product on the market. My car is currently being dismantled by my mechanic to determine the extent of the damage. My first indication was a clicking sound which seemed to be coming from the front left wheel area. I was able to drive it for several weeks like that and took it to the repair shop for that noise, only to learn it was the same transmission issue that is plaguing many Mini owners. I do not recommend that anyone purchase a Mini Cooper due to this issue, which is not acknowledged as a known issue by Mini service at the dealership. I would love to join a lawsuit to resolve this and hold BMW/Mini accountable for their shoddy products.
Published: June 6, 2013
Laurie of Bryans Road, MD
Source: consumeraffairs.com

I bought a Countryman in 2012 with the technology package that included iPo
I bought a Countryman in 2012 with the technology package that included iPod integration and the Navigation system. The car consistently resets the iPod, forgetting where it is in the playlist, rebooting the iPod, forgetting settings (i.e., Random) and generally being garbage. The nav system frequently confuses north and south, indicating that Im going in the opposite direction as I am, off roads, into rivers, and generally being useless. The folding side windows frequently do not deploy all the way. Ive had to turn off the ignition at a stop light and turn on the car again in order to get the mirrors out. Dont buy this car.
Published: July 17, 2014
Matthew of Dobbs Ferry, NY
Source: consumeraffairs.com

I have a 2009 Mini Cooper S with 58,000. I drive the car daily. Recently a
I have a 2009 Mini Cooper S with 58,000. I drive the car daily. Recently a oil drip started to appear in the garage. I take the Mini to dealership (they are the only ones I take this car too) and they tell me I need to replace the gasket for $1,800.00. I am also told - that this is a common issue and 1-3 are seen each month for the same work. I am told the cause of the gasket failure is the engine goes from cold to hot and then back to cold. I asked like normal drive - from the house to the office then back home 9 hours later - I was told yes. Upon further reading and investigation - the issue is not the gasket but the housing becomes warp over time - due to poor design - no bolts to attach the oil housing to the oil coolant - thus a heat warp is created and oil starts to leak out. So, even if I pay $1,800.00 for the gasket repair - the warped housing is not corrected and the oil leaking will start over again. If Mini is aware and so many are being seen each month - why not a recall and a corrective fix.
Published: February 8, 2014
Richard of Suwanee, GA
Source: consumeraffairs.com

My wifes 2003 Mini Cooper developed a steering noise and its steering boot
My wifes 2003 Mini Cooper developed a steering noise and its steering boot was found leaking fluid in March of 2012 .Repairs were made to replace the leak and its steering rack in March of 2012. In May of 2013, we received a letter from Mini advising us of steering problem issues to the 2002-2005 models. In August of 2013, the steering became very stiff and was taken in for repairs. The repair facility found that the power steering pump was inoperative and the pump cooling fan had seized. These were replaced. Due to the severity of the steering problems taking it to the nearest dealer some 80+ miles to Seattle (we are in Sudden Valley) was considered too risky for my wife to drive there. So all repairs were done at European NW Automotive in Bellingham not a Mini dealer.These repairs were not covered by Mini and I have just discovered by phone were denied but no letter has ever been sent to us advising this. The coverage letter was 13 years or 150K miles whichever came first and to date this Mini has just reached 30K. All repairs were done at European NW in Bellingham not a Mini dealer. The Mini letter states repairs for parts are covered even if you had the repairs done at an independent shop. I have tried discussing this situation and cannot understand Minis explanation. Its my contention that although repairs were made after the letter of May 2103 all the repairs necessary fit Minis steering warranty coverage issues and should be honored and covered. Could you please help me with this? Note: I do understand now that I dont qualify for the 2012 repairs and do not expect Mini to reimburse us; however, on reflection I think that the 2012 repairs were a forerunner for the 2013 repairs outlined in their May 2013 Warranty Coverage Extension outlining the steering issues that needed to be corrected. The costs for the 2013 repairs were submitted to Mini in August of 2013 and are denied (without notice) for reasons I do not understand. Thank you.
Published: March 14, 2014
Clive of Bellingham, WA
Source: consumeraffairs.com

I purchased my 2008 Mini Cooper S hatchback with 32K miles on it and still
I purchased my 2008 Mini Cooper S hatchback with 32K miles on it and still owe $11K. I quizzed the salesperson on maintenance requirements and different aspects of the vehicle; so far nothing he said has been true and I have spent $11K so far in repairs. This car, with payment, gas, repairs and insurance is costing me $880/Mo; a house payment for heavens sake!Right now it is in the shop after: 1 month ago replacing the valve cover ($800). 2 weeks later the timing chain ($4K). Not even 2 weeks went by and now waiting for the call to find out what the current issue is but know its going to be big $$ because the engine light went on again. I purchased this vehicle for the gas mileage as I have a 56 mi commute to work and its a BLAST to drive but the most UNRELIABLE & DANGEROUS car I have ever owned! Im probably going to sell it to the dealer and take a huge loss with nothing to show for it. Minis are like boats; the 2 happiest days of ownership are when you buy it and sell it! Youve been given fair warning: Dont buy a Mini!
Published: April 19, 2015
JENNIFER of Heartland, TX
Source: consumeraffairs.com

Oh boy!!! I wished I would have read some of the reviews before buying into
Oh boy!!! I wished I would have read some of the reviews before buying into this 2012 Mini Countryman S from a CarMax dealer in GA with 26k miles, automatic, that is currently at the dealership for a shift assembly repair. Bought the car with warranty still in place. Without warning, car would not get out of park, had to be towed in. Dealer took a few days to diagnosed that a leak was found that came from the drink cup holder that leaked down into the shift assembly, and considered it was due to what they call misuse. Now I dont know about everyone else, but I thought drink holders were made to hold drinks??? Well duh! Not on these Minis!!! An 1,800 out-of-pocket repair. I dont think anyone would purposely pour a drink into the cup holder but I think accidents can happen. It is very concerning for me because I have to pay for this car for several years and was thinking about purchasing the extended warranty for coverage while still paying for this car. Based on the reviews Ive read, I scared of whats to come next. Ive never owned a car to be totally disabled on me and cost me for repairs while under warranty for major problems. I really think that Mini/BMW or whomever needs to take a look at their warranty. After all, a car doesnt just need oil and water maintenance! I feel stuck and afraid of whats next. As far as Im concerned, they should just remove all the drink holders or caution or let customers know its just there for show and not to hold cups with liquids in them!!!!!!
Published: April 10, 2015
EUNICE of Atlanta, GA
Source: consumeraffairs.com

We bought a 2016 Mini Cooper. Jan 2020 It had 46000 mi. 1 year and 4 Mos la
We bought a 2016 Mini Cooper. Jan 2020 It had 46000 mi. 1 year and 4 Mos later we had it serviced at 48000 mi and were told engine mount failed-cost $786. Repair manager said he has seen this happen many times with the mini. I called several other repair places who said the same thing. Our friend who just bought a mini said it happened to him.Our $2000 4 year extended warranty excluded coverage for this. We dumped this warranty and called mini to get some type of reimbursement for this obvious design flaw. They offered nothing- not even a partial refund. Looking to sell our mini cooper asap. BUYER BEWARE- MINI CORPORATE DOES NOT STAND BEHIND ITS PRODUCT
Published: April 25, 2021
Rick of Los Angeles, CA
Source: consumeraffairs.com

Purchased a new 2004 MC hatch, only minimal issues until 2007 while still i
Purchased a new 2004 MC hatch, only minimal issues until 2007 while still in warranty, the car slowed until full stop on the busy highway intersection. We were literally put in the danger since the traffic was heavy, and car could not be even started or moved. Towed to the local dealership, they changed transmission fluid, and we were assured the engine was checked and re-checked and driven miles, all is fine. It was for a while although experienced problems with automatic window and two other engine issues, but no lights went on and the dealership claimed this sometimes happens and not to worry. Once off the warranty, the same stop on the highway, overheated engine, stopped, towed back to the dealership and this time (although explained that the scenario was exactly the same and sanctioned by them as fine before), now the Cooper has a major issue and we need to pay around $8,000 for replacing CVT transmission. We were fortunate that on either occasion nothing happened to either us or the drivers in the traffic around us. MINI/BMW would not even listen -the only fix is to replace the CVT transmission.Took the car to an independent Euro repair-shop that did confirm that CVT is not properly working, but we also learned that MINI has known about this issue for years and this is far from individual problem. In fact, there are many complaints and pending class-action lawsuit related to this issue. Our MC with little over 40,00 mileage and after always being maintained and properly checked, has been sitting in the garage and would not drive it beyond a very short distance around the block. Other issues: faulty wheel, had to replace battery prematurely, CV player stuck, front seat unable to move, and the list could go on. We are the first owners, always driven by two family drivers with good experience, yet have never owned a car with so many problems, and excessive charges for any minute repairs. Will join any nationwide class-action lawsuit if available. Owned European cars before, but this one was built with faulty CVT transmission and BMW knew about it although they keep insisting this is a problem they havent heard about before? I doubt it. It is all over their website, even non BMW dealerships are well aware if this. How is it possible that BMW would not stand behind their product, this is not understandable. We hope that MINI/BMW would be forced to pay for CVT faulty transmissions they put into these cars and while they reject any assistance with repairs, we hope that class action lawsuit would justify the owners big expenses or those who have cars standing around and could not drive them. Shame on this company.
Published: August 3, 2014
R and G of Kansas City, MO
Source: consumeraffairs.com

My 2005 cooper had been making a ticking noise for a while. I changed my fr
My 2005 cooper had been making a ticking noise for a while. I changed my front tires because one of my tires was wearing incorrectly and this didnt solve the issue. I decided to take the car the the Mini Dealer in our area and have them diagnose the problem. They found that the noise was coming from the transmission. Well, I was dumbfounded because my car is at 89K miles and a manual Transmission. So I thought how could my tranny be going out? I called 1-800-ask-mini and asked for assistance and help in regards to the transmission going out and I also needed a new passenger seat mat because my airbag warning light was on and this means the seat mat is messed up.Brent from Mini said he would call me back in a few days to investigate. The mini repair called me back to let me know that they would be able to offer me 15% off the price for the seat mat and they never referenced the transmission.A few days later, my car actually broke down. I have spent over 3K to replace my transmission. The mechanic showed me the core which has a nice little hole bored through the metal. The upper part of the transmission was blown out by what ever it was that was digging through the metal. Nonetheless... the transmission problem I had was truly a defect and I would like to know how I can get Mini to take some sort of ownership for the problem.
Published: December 15, 2011
Winetta of Glendora, CA
Source: consumeraffairs.com

Recently my own Mini Cooper taught me more than I ever wanted to know about
Recently my own Mini Cooper taught me more than I ever wanted to know about interference engines. Apparently when the timing chain tensioner fails it destroys the engine completely. So my Mini, which I love, which was my only way to get to work and help keep this country free is now sitting on a $12,000 repair bill. Now I am left to explain to my wife why she will not have a vehicle available to take my 2 and 3 year old to the dentists because I need to make money to pay off the car loan on a vehicle that is essential worthless. So needless to say I have done my research and have found a plethora of issues concerning the timing chain design problems that plague minis. From my perspective it just does not seem fair. I want to get this issue resolved. Better yet I would like to get this issues resolved without the necessity to take out a second mortgage.
Published: November 18, 2015
Richard of Las Vegas, NV
Source: consumeraffairs.com

2015 Cooper 2-door hardtop - I was driving down a hill from my neighborhood
2015 Cooper 2-door hardtop - I was driving down a hill from my neighborhood and I braked to slow down. The brake pedal stuck midway to the floor and wouldnt stop. I had to use my emergency brake to stop. Once I let up on e-brake the brake pedal released. It is in the shop now.
Published: January 17, 2016
Kim of Issaquah, WA
Source: consumeraffairs.com

My Car is the 2009 Mini Cooper S, 87k miles. By now I have lost count of th
My Car is the 2009 Mini Cooper S, 87k miles. By now I have lost count of the major repairs I have had. Some of the highlights: 1) $900 walnut shell carbon cleaning procedure, which the dealer explained occurred because I did not use a fuel cleaning additive regularly! (Note that the manual does not recommend any such thing); 2) Failed turbo valve; 3) Failed thermostat; 4) Failed timing chain; 5) Failed water pump; 6) Oil leaks; 7) Failed fuel injector; 8) Failed hood latch cable; 9) Multiple problems with bushings having become cracked; 10) Frozen tie rod. Sad thing is that the car is still a blast to drive. But the build quality is awful and MINI (BMW) refuses to take responsibility for the ridiculously poor quality of this vehicle.
Published: February 23, 2014
Eliot of West Orange, NJ
Source: consumeraffairs.com

I purchased a 2006 Mini Cooper from an individual with only 60000 miles on
I purchased a 2006 Mini Cooper from an individual with only 60000 miles on it. They had spent quite a bit on a new clutch and flywheel ($2800), $800 for new brakes and calipers, and $800 for new tires. I bought this car in 2013 for $8000. This car has sat in my garage more than I have gotten to drive it. First, oil was spewing out everywhere, so had to have the whole front end removed to replace oil pan gasket, got that fixed. Not 2 weeks later, steering fluid was leaking everywhere, had to replace hoses ($80 each) and clamps. Then the transmission fluid started leaking, so I put gook on it just to stop it from leaking and to get rid of it. I absolutely loved this car, so much fun to drive, but who can afford one? Had considered buying a brand new one, until I read all of the reviews. Anyway, couldnt get myself to sell to an individual, so I sold to Carmax. Bought for $8000, sold for $4000 just to get rid of it - of course they are going to take it to an auction. Couldnt let myself sell it to an individual because I knew it was junk! So buyers, be aware of what you are buying. They are so much fun to drive, but you better be rich!
Published: February 18, 2015
Debi of New Castle, IN
Source: consumeraffairs.com

I bought my car as an ex demo. I absolutely love the car, but the service i
I bought my car as an ex demo. I absolutely love the car, but the service isnt great and the build quality is not what I expected. The hood broke after a year - instead of making the components of the hood out of metal, they are made out of plastic. And guess what, one tiny part snapped. And as a result, the entire hood cover had to be replaced. On a positive note, it was covered under the warranty. Had it not been, I was told the cost would have been 1,800. No one in the UK had a hood in stock, so one had to be ordered from Germany. Of course, whilst waiting for the hood to arrive, it rained pretty much nonstop (when doesnt it in the UK?). As a result, the boot was filled with around 2 inches of water. By the time the hood arrived, all the carpeting in the boot had fungus growing on it and also needed to be replaced. The garage also allegedly spent 24 hours drying the boot out. The car is a UK registered 09 plate with less than 30k on the clock.I have taken my car into the Mini BMW garage today as (1) it is due a service, (2) the boot keeps opening as I am driving along, and (3) it needs new brake pads. Firstly, the service - the guy reads out a list of things that are due to be done under this service including new spark plugs. I pointed out that the garage replaced the spark plugs at the end of October and charged me 200 to diagnose the problem and replace the sparks. Why didnt they mention then that they are covered under the service? Then, he said they didnt replace the sparks - it was something to do with auto sensors. I pointed out I have the receipt and it clearly states spark plugs were replaced. I then get a story that it is something to do with the Mini service pack. Had they gone wrong this week, the cost would have been included under the service. But because it went wrong 2 months early, I have to pay. I pointed out that surely if they go wrong early, they are faulty. But no, that was not the case. It is just my bad luck they failed before the service was due.The reason why the boot keeps opening is because all the components in the boot have rusted and corroded. I immediately linked this problem with the faulty hood and all the water that got into the car whilst I waited for a replacement hood. Apparently, had the components corroded immediately, they would have been covered under the warranty. But because the corrosion has only now become apparent, it cant be covered under the original claim and basically I have to pay for any repairs as it is just normal corrosion. Now, firstly, corrosion does not show up immediately. So I couldnt have bought it back straight after the hood was replaced, as I didnt know there was a problem until now. I think anyone with an ounce of common sense would realize a car boot that sat in inches of water is likely to suffer early corrosion if not dried out correctly. But, hey, not according to Mini BMW. On that basis, I must conclude that all their cars after 3 years are likely to suffer serious corrosion of the electrical components in the boot or just general corrosion all round. Brake pads are being replaced as we speak - BMW charge around 200 for them. So before having yours done, check the price of other reputable garages. It is also worth comparing prices with other Mini dealerships. I only have a short drive to another county and the tires in my garage are 165 fitted each. But if I drive 20 miles down the road to another BMW dealer, they are 118 fitted. It has been a fun quirky car and I do love it; however, I will be reverting back to a Mazda MX5 - never had any problems with Japanese reliability.
Published: February 4, 2013
Kay of Bn133ep, other
Source: consumeraffairs.com

MINI USA apparently got my address as an incorrect address from a customer
MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.
Published: April 27, 2019
Mark of Knoxville, TN
Source: consumeraffairs.com

I am sitting here waiting for a tow truck now going on 4 hours. My car - Mi
I am sitting here waiting for a tow truck now going on 4 hours. My car - Mini Countryman 18 with 8800 miles just died. It won’t start and keeps shaking. No one was available from the diagnostic area so the roadside called a tow for us. I had to get the roadside info from the closest dealer - 45 min away. My dealer - Mini Annapolis didn’t help at all since their service dept. closes early. The roadside employees seemed calm and wanted to help but 4 hours for a tow when AAA takes 30 min - this is unacceptable!!!
Published: April 22, 2018
Erica of Woodbine, MD
Source: consumeraffairs.com

I had to replace the crankshaft pulley assembly and serpentine belt at 51,9
I had to replace the crankshaft pulley assembly and serpentine belt at 51,909 miles. The age of the car at this time was roughly 5 years and 8 1/2 months.The headliner has started falling. This started at around 53,000 miles in January of 2011. The age of the car at this time was roughly 5 years and 10 months. This car has been garaged for most of its life. I have had cars for much longer than this and these type of problems do not seem normal for the mileage or age of the car.
Published: November 4, 2011
Cynthia of Merritt Island, FL
Source: consumeraffairs.com

2007 Mini Cooper S - I fell in love with this car the first time I test dro
2007 Mini Cooper S - I fell in love with this car the first time I test drove it! So much fun, so cute. Then I took it off the lot and it all went downhill and I wished Id never seen that car. The Carfax the dealer showed me had 8 previous owners! I bought it in 2014 so thats quite a turnover! I just couldnt resist it even with that huge red flag! What a huge waste of money, so many repairs in the year I had it! I had an hour commute to work and this car was constantly needing repairs. Not dependable at all and the repairs are so expensive. Just to have your oil changed is 100 dollars! I finally gave up and traded it in on a used Scion. I love the Scion, not one repair, not one mechanical problem! Nice looking car and exactly what I needed in the first place. I learned my lesson the hard way, cute car but costly and not a car you can depend on at all. One year cost me about 4000 in repairs out of pocket. Mini wont cover anything if youve taken it to another dealer.
Published: February 28, 2018
katherine of Pagosa Springs, CO
Source: consumeraffairs.com

Wife had been looking for a new car - one that fit her personality - and ch
Wife had been looking for a new car - one that fit her personality - and chose to order a top of the line Mini - specifically a fully loaded 2018 John Copper Works Countryman All4. After waiting for almost 3 months to have the car delivered from Belgium (BMW) factory, we took the train down to Mini of Portland to pick up her car. Upon inspection we noticed white slime coming from outside the interior of the car and staining the black trim. Dont worry we will get it cleaned up for you was the managers response. After driving it 2 hrs home we noticed the next day that the black trim molding was stained as the Clear Coat (extra by necessary living in the west mountain regions) was bubbling in the front bumper. After taking a day off from work it was brought to the dealership where I was told there was a notice out from BMW but since the model of the car they hadnt received it from corporate so they wouldnt fix it because they would have to pay for it!!! Doesnt matter that it is a 4 hour round trip plus my cost away from work. When it was finally down they had to take the hood off and clean the slime off - which is what they stated was used to prevent rust from the transatlantic trip. OK, if that is what a takes, even if it was inconvenient and expensive for us. She wanted her dream car and said it was worth it.A week later the white slime was back and a passenger side window molding fell off. Called the dealer and they said to take another day off from work and make a four hour trip down - of course at my convenience. While trying to figure when to take it down we noticed that some of the Mini medallions that are throughout the interior were starting to peel off. I finally got so angry I called the Mothership; BMW of North America to file a complaint. After nearly 2 weeks I was called today and told I had to deal with the dealership only and that BMW of North America had nothing to do with.I said the dealership didnt build it and that BMW of North America does indeed have everything to do with it as they represent the brand and factory and that whether a car cost $5,000 or $5,000,000 there should be no reason for shabby workmanship. He continued to deflect responsibility until I just disconnected the call. So, save your money and buy a used Yugo - at least you know the quality to expect.
Published: September 12, 2017
Michael of Mccall, ID
Source: consumeraffairs.com

Mini Cooper convertible S car is a very sturdy, fun ride. Mini has since up
Mini Cooper convertible S car is a very sturdy, fun ride. Mini has since updated their options which now includes a much more comfortable ride with a lot more options. Love the ease of the convertible top. The ride was a bit stiff for long distance motoring but has since been fixed to accommodate more comfort, electric seats, backup cameras, just to name a few. Such a sporty fun ride that I feel very safe in.
Published: December 22, 2019
S. H. of Santa Rosa Beach, FL
Source: consumeraffairs.com

Have a Mini (2006) that will crank over but wont start. Similar problem to
Have a Mini (2006) that will crank over but wont start. Similar problem to Lura ** below. Does anyone have fixes or suggestions? Any help is welcome.
Published: September 9, 2015
Dan of Avon, OH
Source: consumeraffairs.com

One star for the Mini dealership, four stars for the car. I own a 2007 Mini
One star for the Mini dealership, four stars for the car. I own a 2007 Mini Cooper S that I have owned for three years with just over 100,000 miles. I absolutely love it. The car did have a major oil leak, but my boyfriend (who is a trained mechanic but doesnt work for a garage) and I bought a kit from Detroit Tuned and rebuilt the turbo ourselves based. Using Mini forums for people who had a similar leak was a huge help. We repaired it for a tiny fraction of the cost it would have been at the mini dealership. Its not perfect, but the leak is fixed. Oil leak aside, this car does consume a lot of oil and you need to keep an eye on it. There have been a couple of other minor issues, but paying close attention to the car made it easy to nip those in the bud.I dont trust the dealership at all since I went in for a quote on the oil leak and they quoted me five grand for that repair and a bunch of other repairs I didnt need. For example, I had a faulty brake sensor and they quoted me all new brakes despite the fact that they were brand new and Id just replaced them. If you get a Mini, I highly recommend NOT getting your repairs done at the dealership unless its totally under warranty. Youre paying for the brand with them, not the repairs. Despite all of this, I love the car. Not a day goes by that I regret buying this car. It fits me, its fun to drive, I enjoy how compact it is but I can still haul tons of stuff. Im looking right now to trade mine in for a newer one, simply because its getting older and I might as well upgrade to some newer features while there is still a strong trade-in value.Moral of the story, this isnt a car you can just drive and ignore between oil changes, but a car that you need to pay close attention to otherwise it can become high maintenance. And find an independent shop or friend who knows auto mechanics, and know what the common issues are with these cars before you buy so you can anticipate them. That may sound like a lot of unnecessary work, but this is more of a little novelty sports car than your run of the mill family car. It needs a little extra love.
Published: March 2, 2017
Kaylee of Greenfield, WI
Source: consumeraffairs.com

I bought my Mini used with 39,000 miles on it, the dealership I bought the
I bought my Mini used with 39,000 miles on it, the dealership I bought the car from offered a 90 day 3000 mile warranty on everything and thank god because 75 day and 2500 miles in the timing chain and tensioner had to be replaced at cost of $2300 .Since then I have had a recall on the cooler for the turbocharge, just recently I had my thermostat housing and sensor replaced. Now Ive been dealing with major power lost as if the turbocharger isnt working at all....I bought the car to save money and it has been nickel and diming me more than my 15 year old Ford F150... And the car uses more oil than any car that I have ever owed and Im pushing 50...BMW/MINI needs to fess up and fix these design flops because its a reflection on both companies....
Published: August 12, 2014
Steven of New Castle, PA
Source: consumeraffairs.com

I bought a used 2002 Mini Cooper Hardtop a couple of years ago with 72,000
I bought a used 2002 Mini Cooper Hardtop a couple of years ago with 72,000 miles on it. It was the first car I ever bought and I got a loan on it. A couple thousand miles later the CVT transmission blew. $4,000-$5,000 fix. And that isnt the only thing that went wrong with this car. Dont buy a Mini or anything from BMW. They dont stand behind their products.
Published: January 31, 2015
Skylar of Saint George, UT
Source: consumeraffairs.com

I bought my 2011 Mini Cooper used in April 2014 with 17K miles on it; mint
I bought my 2011 Mini Cooper used in April 2014 with 17K miles on it; mint condition, had it checked by my mechanic and perfect condition. At 28K the engine malfunction light came on but car was running great. Mechanic said small micro fuel leak, no worries. 30K tune up car was great. 10 days after the tune up the car lost all engine power on I95 and the engine malfunction light came on. Had it towed to the dealer. Apparently the ignition coil had failed, almost never heard of for any car at 30K miles. Dealer replaced ignition coil and plugs. I love my Mini, so fun to drive but the factory warranty is out in 4 days. Ive done a lot of research; the ignition coil is not a regular Mini issue such as the transmission or tensioner. I do not know if I should get rid of the car, I love it but do not have the time or money to have it spend a percentage of its lifetime in for repairs. I do not have nay problems with the car, it runs great. I am fanatic about oil changes, tire rotates, and general maintenance. But not sure if that makes a difference with the Mini.
Published: March 6, 2015
J of Stuart, FL
Source: consumeraffairs.com

I purchased a 2005 automatic Mini Cooper last year which had 70,000 miles o
I purchased a 2005 automatic Mini Cooper last year which had 70,000 miles on it. From the word go there where problems starting with tyres needing fixed and reverse parking sensors not working. Then I discovered a much bigger problem whenever I turned my engine on my mini was either revving far too high or far too low. My mechanic didnt know what was wrong and tried a number of things to fix this including replacing the oil (£300!). The problem kept coming back however and so I went to another mechanic who told me my solenoid valve was broken and it turns if you cannot buy solenoid valves separately for minis you have to buy a whole new gear box, roughly £5,000! Essentially deeming the car unfixable. Has anyone ever had this problem/ did anyone find a solution?
Published: August 17, 2015
Bronwyn of Belfast, Other
Source: consumeraffairs.com

I bought a 2012 Mini Cooper non-turbo hatchback in September of 2011. In th
I bought a 2012 Mini Cooper non-turbo hatchback in September of 2011. In the nearly two and a half years I owned it, it was in the shop seven times, more than a week three times and for two months once. The water pump failed early on and took the head with it, that was the two-month repair. I have had problems with sensors, brakes, starter, and the before-mentioned water pump. While the car is well-conceived and a great amount of fun to drive, the reliability is miserable. I work in a tough part of a major city and cannot risk being stranded anywhere near my office. Mini Cooper road service is a joke. Of the five times the car stranded me Mini Cooper Road service only effected a rescue tow one time. I traded the car last week just before the warranty expired. Glad to be out from under that nightmare.
Published: January 20, 2014
J of Houston, TX
Source: consumeraffairs.com

Very enjoyable to drive - it is an adult go-cart. We particularly enjoy the
Very enjoyable to drive - it is an adult go-cart. We particularly enjoy the convertible here in Florida. It is nice to have the wind blowing through your hair.
Published: May 9, 2018
Kay of Hudson, IL
Source: consumeraffairs.com

We purchased our new 2010 Mini Cooper Sport with the hopes that it would be
We purchased our new 2010 Mini Cooper Sport with the hopes that it would be a reliable, sturdy commuter car. The problems began two years later, in May 2012, when the check engine light illuminated. The car was taken to our local Mini Service Center, where the timing chain tensioner, seal ring, and auxiliary water pump were replaced due to recall. The check engine light illuminated again in December 2013, at which time the car was taken to our local service garage, who replaced the spark plugs, ignition coils and leaking valve cover gasket.In March 2014, the check engine light again illuminated, resulting in another trip to our local Mini Service Center. The repairs required on our four year-old car included the following: turbo heat shield replaced (recall); carbon cleaning due to carbon buildup on the intake valves (parts $251.92; labor $1350.00), fuel injection and induction system cleaning (parts $54.00; labor $100.46), leaking oil filter housing and turbo oil feed line replaced (parts $436.29; labor $1822.50), leaking vacuum pump replaced (parts $525.61, labor $202.50), leaking water pump replaced (parts $201.79, labor $652.50), oxygen sensor replaced (parts $317.73, labor $157.50). Unfortunately, just 11 days later, the overheating engine light illuminated and coolant was running from underneath the car. The car was again taken to the Mini Service Center, where the following repairs were made: T-Stat replaced (no charge due to warranty), Turbo boot replaced (parts $140.00, labor waived).I contacted the Mini Corporate Customer Service in April 2014 to file a complaint, requesting reimbursement for at least some of the charges, as our car was only four years old, has been well maintained, had just missed the maximum mileage of 50,000 for warranty coverage by 4,000 miles, and required what I would consider an excessive amount of repair. My experience with Mini Corporate Customer Service was very disappointing. The agent ultimately assigned to my claim not once spoke with me in person. My claim was denied, but I have concerns that my claim was not properly documented. Additionally, attempts to speak with a Supervisor about the service I received, and concerns with my claim, were blocked; I was informed there is no management that can be contacted.
Published: July 22, 2014
Cathy of San Francisco, CA
Source: consumeraffairs.com

I purchased a 2009 mini cooper hard top used with 50k miles from the dealer
I purchased a 2009 mini cooper hard top used with 50k miles from the dealer. I was so excited to finally have my dream car, and for a year or so it was heaven. The car was not only adorable, but fun to drive and got great mileage! Sure, I had to pay for premium gas and oil changes were around $100, but the car was a dream. That was until the problems started to roll in at around 60k miles. The car began making a thumping noises after driving (with the engine off) and the engine would idle very loudly and even rattle. I took the car into the dealer and they assured me it was fine. One night the engine died. The cars oil had leaked into the engine and the engine was done. Third parties wanted 7k for a used engine replacement and mini wanted 10k for a new one. I was devastated. That was over half the price I bought the car for. I found someone who was willing to rebuild the engine for 4k. That lead to more nightmares. Several nights making long drives the car just died on me. Stranded and alone I had to have a friend pick me up and the car towed (at least 3 separate times) and then wait for weeks while the car was in the shop. The car was on its last leg, huffing and puffing around, ready to die any second. More repairs were needed. Mini said the car needed a part, I cant remember what it was, and that it would be $900. And only mini had the part. Recently I was rear ended on the freeway and the car was totaled. It was a rare case where the person whose car is totaled is actually happy about the situation. I still have a few more payments left on the car, and the payout will cover just a bit more than the payments and the engine rebuild, but at least this is done. Everyday driving my mini was uncertain. I never felt safe in the car. That said, I loved the car. It was still fun to drive and so cute, but the anxiety and maintenance repairs make this car criminal. I would not recommend this car to anyone unless they are leasing it or rich and dont care about all of the repairs.
Published: July 10, 2016
Jess of Los Angeles, CA
Source: consumeraffairs.com

My Mini is only 6 years old (bought new) and it already needs a new transmi
My Mini is only 6 years old (bought new) and it already needs a new transmission. Since you cant just repair the broken part, you need a completely new one!? Random plastic pieces have broken inside the car - part of the seatbelt, the end of the gear shift, the sunroof screen - and there no standard parts. Everything has an upgrade. A year ago, there were SIX oil leaks at the same time! Oh, and if you pay for the extended maintenance program, and its about to expire, and you take your car to the dealer for one last round of FIX EVERYTHING that is covered, they wont do it. Two weeks after taking it in, I had to take it to a mechanic (not the dealer) to have spark plugs replaced and they told me I had 10% left on the front brakes. Yeah, Mini didnt replace them, even though they are covered.
Published: November 29, 2014
Jennifer of Austin, TX
Source: consumeraffairs.com

This is definitely worst car in history. I honestly believe the Germans are
This is definitely worst car in history. I honestly believe the Germans are trying to pay us back for kicking their ** during World War II. I bought this car for my daughter two years ago. It only had 57000 miles. I bought it from a salesperson in offer up. Vehicle drove nice during the testing drive. I just wished I would’ve done some homework before saying yes to my lovely daughter. Instead of going with my heart I should’ve gone with my gut feeling of never buying European cars. Oh well. Vehicle ran good for about 5000 miles. First thing I noticed was an oil leak. Oil housing gasket needed to be replaced. Turbo oil line needed to also be changed.Luckily, I did these changes myself which saved me about 2000 dollars. Ran good for about a month then the light engine turned on. Misfire on Cylinder 1. I replaced all spark plugs and coils. After a few weeks, light went on again. This time it was the valve cover. Replaced it myself. Light goes on again. This time I replaced several sensors. Again, oil leak. Oil housing gaskets changed again. Rattling noise began coming from engine. Open valve cover and noticed chain retention rail broken. This is common on all Turbo minis. Replaced top rail retainer and cleaned out the oil pan gasket. During cleaning parts of the rail were obstructing oil pump mesh. Mini recommended to chain whole chain costing me 2100 plus 600 for cleaning oil pan. No Ty. I will do it myself. Mini ran good for about a week when light light up again. This time it was the vacuum pump. Replaced it myself. Vehicle ran good for a week until one day I get lots of white smoke coming off the exhaust pipe. No engine light though and no sign of over heating. What gives?? I’m afraid this time the head gaskets could be the issue. I’m done with this car. Two years of unbelievable headaches. Like I said worst car ever. Btw, Im selling it to CarMax. I just don’t have the heart to give someone else this piece of junk... never again am I buying a Mini... I have noticed I don’t see them on the road as much as before.
Published: March 6, 2019
Rene of Murrieta, CA
Source: consumeraffairs.com

I bought my wife a used 2003 Mini in Feb. 2013. The vehicle had 59k miles o
I bought my wife a used 2003 Mini in Feb. 2013. The vehicle had 59k miles on it and is a manual transmission. The transmission failed a month later. Thank God I purchased the CarMax extended warranty! The following month, the axle cracked on the drivers side. If not for my CarMax warranty, I would have been up a creek. I really like the car. Its fun to drive and looks great, but I would not recommend this vehicle to anyone that is not able to get an extended warranty with it.
Published: May 30, 2013
Anthony of North Charleston, SC
Source: consumeraffairs.com

On 05 December 2011, I took my vehicle, a Mini Cooper JCW 2009, in to BMW L
On 05 December 2011, I took my vehicle, a Mini Cooper JCW 2009, in to BMW Leo Haese Centurion. For a faulty clutch, I then received a quotation for R41 886.07 after telling me that the flywheel and turbo needed to be replaced. I went to the dealer and discussed the quotation as the vehicle is just out of the service plan. The workshop mechanic took me to my vehicle and showed me the turbo and said that the axle was lose and off center. Even after inspection on the turbo that was not the case, but still he insisted that it needed to be replaced. After discussions with the dealership, they sent me a new quotation to repair my vehicle for R8261. They also informed me that they will still replace the turbo and that not all the parts are in stock. I ask them if I can get my car back the next day, so to use it. The next afternoon, they phoned me and informed me that there was a new problem with the steering column, but I can still use it and that it is safe to drive and only the hooter will not work. On arrival, I noticed that the sensor on the dashboard was also removed. On inspection of my vehicle I found that none of the safety features in the vehicle is operational as well as any of the controls on the steering wheel plus the wipers were constantly working. The next day, I took the vehicle back as it was unsafe for me to drive. I was not happy that the whole truth was not told to me about the state of the vehicle as I would have never taken it. How could they give me a vehicle that is clearly unsafe to drive?On the 08 December, I paid the bill of R8261 and asked for the spare parts that were replaced on my vehicle, but they told me to get the parts, I must pay a further R2000 for it. My question is, why I must pay for my property. Is this the case or not? The sensor on the dashboard was not replaced as the part was not in stock and up to today, I have not received that part. On the 11 January, the turbo started to whine on the vehicle. I got an appointment on 16 January 2012 to book in the vehicle. I requested them to go with me to the vehicle so I could show them that the pipe from the air filter to the turbo was loose and that was not fitted properly and that I wanted them to remove a special wheel nut on the right back wheel. They told me that that will not be necessary for me to show them, they know what to do.On picking up the vehicle, I noticed that the wrong nut was removed. After informing them, it took them one and a half hour to bring a nut and told me that that is the nut removed. At closer inspection, that was not the case and that the nut was still not removed. I already paid them R376.20 for the work done. I decided not to leave. Before the work was done at around 18:30, they told me that I must leave and that I must sign the job card which I refused. Then they asked me and not in a friendly manner to leave with I did. On arriving at home, the turbo was still singing and I noticed that everything I asked them to do they did not do. Now, why must I pay for work not done and what did they bill me for? On the 01 February 2012, I took my vehicle for the Mini call back (water pumps) to Nelspruit BMW. They also inspected the vehicle and phoned that the turbo needed to be replaced, not understanding what was going on as the turbo was replaced less than 2 months ago. The workshop manager explained to me that when they, Leo Haese Centurion replaced the turbo, they did not fit the air intake pipe correctly and or the seal was pierced and broke off and went through the turbo, thereby damaging it. I now need to replace a turbo again that was not faulty in the beginning and was not installed properly. After all this, I have to ask the following: 1. Why must I replace the turbo because of bad workmanship? 2. Why did I have to pay for work not done? 3. Why was I treated so badly when I was not happy with work done or the lack thereof? 4. Why was I lied to and told that the nut was removed? 5. Why did they not listen to me when I wanted to show them the work? 6. Why was I over quoted on 05 December? 7. Why did they give me a vehicle that was unsafe to drive? 8. Where is the dashboard sensor?9. Why would I ever want to go back or recommend someone to go there?My vehicle broke down on the 20 Feb 2012 in Nelspriut. After inspection of the vehicles turbo, we found that the piece of pipe was in the turbo fans and that the pipe that was damaged. I phone Leo Haese Centurion. After talking with them, they told me that whey will not help me in this matter.I am standing before you for help in this matter as I do not know how I will be able to resolve this problem and I am disgusted at Leo Haese for their treatment of me, a paying customer. They really put the name BMW, which in the past stood for service par excellence, in disrepute. I hope you at BMWSA can help me in this regard and right the wrong that was done to me
Published: February 22, 2012
Charl of Pretoria, Other
Source: consumeraffairs.com

I took my vehicle in for an oil change and while there the dealer installed
I took my vehicle in for an oil change and while there the dealer installed a Turbo Feed Line Heat Shield that is a recall item to protect the turbo feed line due to OVERHEATING. After the shield was installed I was informed that the turbo line is failing and oil is leaking because the PLASTIC O-Ring has been overheated causing it to degrade. Now the dealer wants to charge me $1500 to repair the leaking Turbo Feed line. The failure of this line was obviously caused by excessive heat around this line - the same reason that the heat shield needed to be installed! This is ridiculous and the item should be recalled and replaced. I am so dissatisfied with this car!
Published: August 29, 2014
Steve of Morgan Hill, CA
Source: consumeraffairs.com

I bought a 2011 Mini last this year, it drinks oil like no other car Ive ha
I bought a 2011 Mini last this year, it drinks oil like no other car Ive had and makes a thumping sound after driving it for a while. Any knows what that is about? This car is scaring me, Im thinking about trading it in, I cant afford any major car repair bills right now.
Published: December 3, 2014
Byron of Hyattsville, MD
Source: consumeraffairs.com

I bought a 09 Mini Clubman s and at 53k the turbo oil line started leaking.
I bought a 09 Mini Clubman s and at 53k the turbo oil line started leaking. Fought with dealer to repair and dealer just played games. Mini America didnt seem interested in helping. This oil leak is a known problem and Mini should have recalled this. Now it failed completely and I had to pay to have it fixed. Mini knows its an issue by they put a cheap heat shield over oil fitting to stop the fitting from failing! But wont acknowledged this is faulty and dangerous. When it finally failed and started spraying oil all over! My brakes were soaked and couldnt stop fast enough! Not to mention the smoke that overwhelmed the cabin and windows. Anyone who has had this issue needs to make a complaint and get together to make Mini pay. Another issue is the carbon build up inside intake that makes your Mini have horrible acceleration before 3k rpm. You have to have it walnut blasted and buy a delete plug to stop the returning of emissions being put back into intake.
Published: May 25, 2016
Patrick of North Tonawanda, NY
Source: consumeraffairs.com

I got my Mini used in 2008. Two years after, my alternator went. A month af
I got my Mini used in 2008. Two years after, my alternator went. A month after that, gas pump and brakes followed and then a couple of months, transmission went quoting me $6,000 to $8,000 to fix it. My car has been parked for almost two years while I am still paying for it. Its not even worth fixing because it cost either more or the same amount as I was to buy another used 04 right at this moment. This car only has 89000 miles. My purchase price was $13,800 plus tax plus about $3,500 in repairs before the transmission went. If I fix that, another $6,000 to $8,000 more. Hmmm, over $26,000! Insane. Im not even sure what to do with it anymore. I have put so much money in it that even if I get rid of it, it would be pretty much for free because I would never get that money back! You pay for Macys prices and get Wal-Mart material.
Published: March 5, 2013
Lourdes of Windham, CT
Source: consumeraffairs.com

My wife and I purchased a 2010 Mini Cooper convertible at Greenville, S.C.
My wife and I purchased a 2010 Mini Cooper convertible at Greenville, S.C. in Sept. of 2010. The vehicle was fun to drive and could easily bring out the teenager in you. After over 5 hours of being brow beat in the dealership, we left with what we were led to believe was a 5 year, 100k, extended warranty. We sadly found out that it was an extended service contract. We also found out that, at this dealership 2 hours from us, there always happened to be over $100 in work needing to be done that wasnt covered. This quickly rose to $500-600 each visit. When we took our first trip of over 2 days or went to buy more than 2 bags of groceries we quickly learned the best way to put items in the rear seat was to lower the top. So much for the $500 rear seat cover I ordered. We stopped using the rip off artists in Greenville, finding a repair facility locally that is reputable and does fantastic work, though the expense of service was still high due to Minis pricing.Recently the engine light has been coming on and the vehicle began skipping. Our repair shop did all they could, sometimes at no charge to us, to repair the vehicle. They suggested we take it to a dealership. There was a new dealership that had opened closer to our home. We took the vehicle there and it took them a week to call me to report that the #1 plug was fouling and the suggested repair was to replace the engine.The vehicle was serviced regularly with all recommended services being completed locally. The vehicle was not abused, driven by 2 60-65 year olds. I think it is very poor workmanship when a vehicle with under 120k miles has to have the motor replaced. I was told by the dealer service manager that this was high mileage. Basically got the same from Mini corporate and that this may also be the norm on BMWs .If you have a Mini get rid of it before 100k miles. As far as the manufacturer is concerned you have a disposable car.
Published: October 12, 2016
Harry of Danielsville, GA
Source: consumeraffairs.com

I bought a 2008 Mini Cooper couple years ago. Since the first day we have o
I bought a 2008 Mini Cooper couple years ago. Since the first day we have owned it, we have had nothing but problems with it. First week of owning it, a sensor went out on it, lucky still under warranty, cost 200 bucks to replace. We have had the body control module act upon it and have to unplug the battery to reboot the car regularly. The sunroof switch quit working right. The driver door window switch automatic quit working. The radio screen doesnt show up all the way sometimes. When its cold it sounds really loud and the exhaust is Really loud when its cold. Tires go flat in cold weather a lot. Just had to replace the coil wires due to misfiring on all cylinders. Seems like we havent went over a month without the check engine like coming on. For what you pay for a Mini you should get a quality car and Quality they are not... Nothing but junk. Will never own another nor a BMW see tons of post about same problems with them. Mini doesnt back their product. I am going back to American made once I get where I own less than the car is worth. DO NOT BUY A MINI COOPER unless you like to be broke fixing it. Now I know why they kept pushing the extended warranty and maintenance package. You have to use the the whole time you have the car because its constantly in the shop.
Published: January 17, 2014
Clarissa of Paola, KS
Source: consumeraffairs.com

First I have to say it is a fun car to drive, love the looks but... I bough
First I have to say it is a fun car to drive, love the looks but... I bought this car with 60,000 plus miles, and I purchased the platinum warranty because I never owned a turbo. Glad I did. Other than the car driving nicely, it turns out this engine needs a quart of synthetic oil every 800-1000 miles. Kind of expensive when you need to put Castrol synthetic at $9 a quart. They changed several oil lines, valve cover and gasket, a leaking solenoid, and the turbo. Now I must say the service experience is not bad, but it seems they are fishing. After the turbo replacement and valve cover replacement, I thought that would have fixed the problem. A week after I got it back, I am paranoid about losing oil. Lo and behold, it’s already low on the dipstick by an 1/8 of a quart. So guess I’m taking it back... Now the service guys at Mini do tell me that this is common for this engine to use that much oil. Sorry that’s a cop out for a bad design by Mini or shall I say BMW. Never in a million years would I have thought this was losing oil, but one day I turned into a store, and my oil light flashed. I stopped immediately and checked the oil which the level never registered on the dipstick. That’s how I found out. After that due to the low oil, I had carbon build up on valves, which caused it not to start one day. Other than a fun car, all I can think about how many people had to replace an engine due to an engine failure due to no oil??? One test they wanted me to do was bring it in so they could top off the oil, then drive it for 1000 miles to see if I was losing oil. I lost about 3/4 of a quart and that’s when I found out I needed a new turbo and valve cover.I think Mini needs to step up and fix this problem! It must be a poor design. I am seriously thinking of selling this car and would never buy another if I have to put more money into it. Unfortunately the fun factor goes out the window when you have to keep putting money into it to fix it. I can only speak of my experience so far. But after reading other reviews of this car... not sure I should have purchased one. Could have gotten the experience if only I could have rented one. You live you learn. BMW should stand up and do the right thing... from what I can tell due to their poor designs it creates a lot of problems and angst for their customers. Step up Mini and BMW and do the right thing!
Published: June 29, 2014
Ron of Mclean, VA
Source: consumeraffairs.com

2006 Mini Cooper Convertable S... Bought brand new. New transmission at 35k
2006 Mini Cooper Convertable S... Bought brand new. New transmission at 35k and now its my steering fluid pump at 75k... Once the transmission went, its been a repair every 6 months or less. Thanks Mini!
Published: October 31, 2015
Lisa of Sierraavesierra Madre, CA
Source: consumeraffairs.com

I just had to take my mini in for service as it sounded like a diesel it a
I just had to take my mini in for service as it sounded like a diesel it a metal rattle noise was quite obvious. I have a 2010 mini Cooper S that fell victim to a large issue two years ago just prior to the mini Cooper recall. I am not sure if that recall is in fact tied to anything with this problem but that day the car had to be towed to the mini dealer and it only had 30 some thousand miles on it. Now Ive taken it in and been told the timing belt tensioner is in fact completely broken and the car drained 2 1/2 quarts of oil- etc etc. The car only has 52,000 miles on it and if it even looks different I take it to the mini dealer for service constantly. This is not a car that has been even given the opportunity to be neglected. This particular repair is over $2400 which is extremely odd especially with this particular car and how Few miles its driven. I have now read about the unusual timing belt problems with Mini and I would strongly suggest as per a previous article I read that the 2010 Mini be included in this consumer complaint - and seriously looked at as a potential recall problem. This can be extremely dangerous and needs to be addressed immediately. As I write my car is in for service of this exact issue crossing my fingers.
Published: April 15, 2015
Shay and Penny of Seattle, WA
Source: consumeraffairs.com

Bought my MINI Cooper S hardtop new over 3 years ago, and so far no major p
Bought my MINI Cooper S hardtop new over 3 years ago, and so far no major problems. It has been my favorite car I have owned after the x 1/9 I had many years ago.
Published: January 22, 2015
tim of Chicago, IL
Source: consumeraffairs.com

Bought my Mini in 2004 by doing the design it yourself on the Mini website
Bought my Mini in 2004 by doing the design it yourself on the Mini website and waiting months for it to arrive to the BMW dealership. There were no lots full of Mini Coopers at the time. Ive taken it in for every service (now to a Mini dealership, previously to BMW) and the only expense that has been irritating has been replacing windshields, since Ive had three of them. Eventually, at almost 100,000 miles, I had a big rattle and I needed to replace the exhaust manifold and gaskets and that was only $2025. I have enjoyed every year with it. I dont know if anyone still builds your own Mini Cooper of if they are now only stocked on the lot. But I still remember how much fun it was to go pick up when it finally arrived (ordered on Labor Day, delivered on December 27) and it still makes me smile, years later.
Published: October 1, 2013
Christy of San Jose, CA
Source: consumeraffairs.com

I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with t
I purchased my 2015 Mini Cooper Hardtop in October 2014. First issue with the car was at 6,000 miles (April 2015). Vehicle was having a hard time going on a slight uphill, car then misfired - white smoke came out of the tail pipe. Within 5 minutes, the car misfired 4 separate times altogether. My car began to chug along and go very slow, an alert came on the dashboard saying Drivetrain Malfunction - drive moderately.. Oil below minimum. Add 1 Quart of oil as soon as possible. Car was then towed to dealership. They had my car for a little over a week. They called & said there was a lot of carbon buildup on the injectors. They then asked what gas I use which I said 89 or 91 and always getting it from Sunoco gas stations.. which is what they recommended when I purchased the car. They replaced the spark plugs and the injectors.For about two weeks after repairs, car was driving okay, seemed as though it accelerated a little slower than when I first had the car. I, then had an alert show up on my dashboard saying Oil below minimum. Add 1 quart of oil as soon as possible. I had to turn around on the thruway & take my car to the dealership. Again, they had my car for over a week. They replaced an oil sensor that apparently was bad. The service department manager gave me a service log for Mini Cooper that said, ALL Mini Coopers that have a turbocharged engine should top off their oil with 1 quart every 750-1000 miles. Seems very, very strange. But the car was repaired & they sent me on my way.The following Friday (6 days later), I decided to measure my oil while my engine was warm.. the oil meter seemed to have lost a quarter of oil in the past 6 days which DOES NOT SEEM NORMAL. The next day, Saturday, I had an alert come on my dashboard yet again that said Drivetrain Malfunction - drive moderately. Luckily this time, my car seemed to have been driving normal - it didnt misfire at all. Turned around & drove the car back to the service department. They had my car for about a week. They said there was a crack in the valve over the gasket, so there was some oil leakage - which the service department manager said that would explain the excessive oil loss in a matter of 6 days. A warranty extension was presented to me, 6 years instead of 4 years.However, the service department manager failed to mention that the last 2 years of warranty would not cover exactly what the first 4 years covers. I am EXTREMELY displeased with their customer service. I am eligible for a brand new Mini Cooper but I had told the service department manager I do not want a new car, or my current car - my 2015 Mini Cooper Hardtop falls under the Lemon Law & I want a FULL REFUND. No brand new car with only 6,500 miles on it should have this many issues. How can a brand new car be unreliable? This car has immediately lost its longevity as well as its resale value. Mini Cooper is an unreliable product.
Published: April 29, 2015
Sarah of Buffalo, NY
Source: consumeraffairs.com

I was pressured into buying a car that I didnt need... purchased car becaus
I was pressured into buying a car that I didnt need... purchased car because warranty was running out. I asked if I could extend... they lied, saying that I could not pay for an extension.
Published: October 7, 2014
Trudy of Encinitas, CA
Source: consumeraffairs.com

Had my 2013 Mini Cooper base convertible serviced at Mini of Pittsburgh, an
Had my 2013 Mini Cooper base convertible serviced at Mini of Pittsburgh, and was to be charged $855 to replace 4 spark plugs and 4 coils. My Mini only has 53,000 miles on it. Mechanic was supposed to call me before they made any repairs, and I had to call them to find out what was going on. The mechanic led me to believe the repairs were already done or in progress, then quoted me the cost. He then also tried to talk me in to having a new belt put on. I Asked if all 4 coils and plugs were bad and the mechanic said no, but they had to replace them all per Mini. I told the mechanic that I was in shock at the cost and finally agreed to take the cost down to $759. $400 in parts over $300 in labor plus cost of diagnosis! You should be ashamed for screwing people like this. I will never recommend or purchase another Mini, and in fact will be getting rid of it asap. Spark plugs arent supposed to be changed until 60,000 miles, and the coils failing at 53,000? Im posting my experience and complaints with Mini and Mini of Pittsburgh with the BBB and online sites.
Published: January 10, 2017
Ernest of Corsica, PA
Source: consumeraffairs.com

I know I am going to get bashed for posting this but understand the only re
I know I am going to get bashed for posting this but understand the only reason is to let Mini customers know that repairs they are paying for at Mini Georgian or after talking to Mini Canada may have been a warranty repair. Georgian Mini Cooper in Barrie tried charging customers for work that should be covered under warranty. This happened twice to me. Once for rust repairs and just recently for a power steering pump at a cost of $1600 plus tax. I had the power steering pump replaced under warranty at Mini Vaughan with no issues. What is strange is I have a email from Mini Georgian in Barrie saying my car has no warranty/recall for power steering pump and a second email from Vaughan Mini stating that yes, the power steering pump is covered under warranty.SO BE VERY CAREFUL DEALING WITH MINI GEORGIAN IN BARRIE or information from Kelly at the head office for Mini Cooper Canada AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND ONLY CARE HOW MUCH THEY CAN CHARGE YOU. IF you had a power steering pump replaced at Mini Georgian or anywhere else, you should call Mini Vaughan to verify that it is not on the warranty recall. My car is 8 years old and was covered.See below correspondence with BMW CEO Mr. Reithofer email (**):#1 - I regretfully having to contact you again regarding the service I have encountered by my closest Mini Cooper dealer (Georgian Mini) in Barrie Ontario, Canada. As stated in prior emails, I am a true and true Mini Cooper owner and am a lifetime owner hopefully. Mini Georgian is trying I feel very hard for me not to continue owning future Mini Coopers as I just had to AGAIN travel 360 Kilometers (90 Km each way 180 x 2 days) to have my Mini Cooper serviced at your Vaughan Mini location in Woodbridge, Ontario instead of my local Mini Georgian dealer that is about 4 km. away.Mr. Reithofer, this all started when I was having issues with my power steering on my Mini Cooper and did a little research (Google) on Mini Cooper power steering problems. I noticed that my car might be covered under 150,000 or 10-year warranty. I phoned and asked Georgian Mini if my car was under warranty for the power steering pump and was told as you can see in the attached email from the dealership that no warranty left on your vehicle and it does not have any recalls regarding this issue.Mr. Reithofer, just because of past dealing with Mini Georgian regarding warranties or recalls as they just seem not to care about their customers only how much can they make off of them, I contacted Vaughan Mini Cooper to inquire with them. After talking with Ashley at Mini Vaughan, she advised me without me saying anything about warranty/recalls that if the problem is the power steering pump then it will be covered by warranty and if it is only a leak then it would be my cost. Please see attached email from Mini Vaughan.So, Mr. Reithofer, why do I have to travel 360 Km. over two days (Mini Vaughan did not have power steering pump in stock) to have my car serviced under warranty when I contacted Mini Georgian who has the same info on my vehicle as Mini Vaughan does but advise me that the power steering pump is not covered. If I did not follow up with Mini Vaughan, it would have cost me approx. $1600 plus tax to replace a part that is under warranty. How many other customers have been taken advantage of by Mini Georgian in this manner? As of now, I am afraid to take my Mini Cooper to Georgian Mini for so much as a oil change as all they seem to care about is how much they can make off me bringing my car in and no regards to how to treat a customer.#2 - I just received a call from your Canadian office by a rep named Kelly. She informed me that there is no recall to the power steering pump. She started out stating that we have talked before and that she had talked to me about previous complaints (previous rusting issue covered by Minis 10-year rust protection) indicating that I am a constant complainer. Kelly was under the understanding that the power steering pump would not be covered as it does not have a warranty under my vin!!!!!!I asked if she even read my concern and she said yes. When I mentioned that the pump was already replaced, she quickly backtracked on what she said to me. I ask her then why in my letter did I mention I had to travel over 360 km to have my power steering pump repaired, She advised me, I thought you drove down for two days to have a consultation regarding it being covered by warranty!!!!!!!!! You have to be kidding me that someone would do that and it indicates to me that she just figures I am a difficult customer and I would do something ridiculous like this. So your senior employee dealing with customers with the already perception that they are wrong and she seems to take pride in being right and letting me know that. She was 100% percent wrong telling me that it will not be covered under warranty and as stated was shocked to know it was already done. So how much did she look into my concern before she called me?Again, my original questions were not answered as Kelly was too quick to just verbally attack me telling me that she dealt with me on previous complaints and that this concern regarding the power steering pump I was wrong also and as in her words it will not be covered by warranty. I dont like the word complaint as it is more of a concern. I guess Mini Canada Reps calling them complaints are all on the defensive and not dealing with customers concerns in a bias manner.I am so frustrated by this treatment I could just sell my Mini as I do not want to have dealings like this every time. But on the other hand that is silly talk as I love my Mini and I guess the relationship now is a abusive one. Every time I deal with Mini, I get treated poorly and I keep coming back for more. So it is my fault for coming back every time but I love my Mini too much not to. All this just makes me sick to my stomach in how I am treated every time. Awaiting your response and please do not hesitate to contact me should you need further clarification on any manner.Again you can bash me but all I want to do is give Mini owners a heads up when dealing with Mini Georgian in Barrie as they may pay for work that should be covered by warranty. Hopefully, if you have had work done, you can get your money back.
Published: May 7, 2014
Dave of Barrie, ON
Source: consumeraffairs.com

I purchased a used 2005 MINI Cooper in October 2010 with less than 27,000
I purchased a used 2005 MINI Cooper in October 2010 with less than 27,000 miles on it. I thought I was getting a good deal, especially with the low miles. Less than 100 days after driving it, the transmission went out. It now needs a new transmission costing anywhere from $5,500.00 for used to $9,000.00 for new. Seriously? As others have noted, MINI Cooper knows there is a problem with the transmission on the older models. Although they have changed the transmission in the newer models, they refuse to help with the older models.
Published: August 24, 2011
Jennifer of Loveland, CO
Source: consumeraffairs.com

First, I am not a fan of BMW products. We owned a 2006 X3 which was purchas
First, I am not a fan of BMW products. We owned a 2006 X3 which was purchased CPO from a BMW dealer here in NH in 2008. Had the car 6 years and it was at the dealer 11 times during the first 3 years of ownership for warranty repairs. Torn engine mount, failed sunroof controller, failed ECM, failed radio, failed drivers seat memory module, failed rear door latch, failed brake light, failed airbag wiring harness, broken rear coil spring, phantom check gas cap lights, multiple instances of gross engine misfiring when started which the dealer was never able to diagnose. And then after it went out of warranty, the troubles continued: broken other rear coil spring, failed CV joint, leaking oil filter mount. In 2014, I convinced my wife to get rid of it at 105K miles because it was evident it was going to be a money pit. She then saw and fell in love with a used 2012 Mini Clubman S. Low miles, well taken care of, fun to drive. Seemed to be a good car and I stupidly thought that, perhaps, BMW had addressed their quality problems so we decided to buy it. The Mini had 23,000 miles and was still under warranty so I thought, OK. The car is a daily driver that is not abused in any way and only driven on paved roads.Car went in for a service at ~28,000 miles; nothing wrong. Went in again just after the warranty expired for a bad ABS sensor in the right front wheel and the dealer was nice enough to fix it at no charge. Run flat tires were replaced with non-run flats at around 40,000 miles. Always hated the run flats because of the very harsh ride. You could feel every imperfection in the road. New tires were great and gave a much improved ride quality.Right around 50K started hearing a droning sound from the front end and the tires started wearing oddly. I am an excellent mechanic and have been doing all my own car repairs for 40+ years. Oil changes, brakes, shocks, engine repairs, transmissions, torque converters; you name it, Ive done it. So I quickly found that both front wheel bearing assemblies were bad. I mean wobbly, sloppy loose bad. Car was out of warranty and I knew Mini would charge an arm and a leg for the repairs so I did them myself and saved $$. Not happy about wheel bearings going bad at 50K but, oh well, it wasnt an expensive fix because I did the work myself. Probably caused by the crappy run flats transferring shock and vibration to the suspension.No further problems... until now. Car has 60K on it. The other day all three of our cars were in the driveway and my sons and I were standing there when we heard a loud ping sound. Couldnt localize where it came from but I know the sound of metal snapping. So we quickly checked over all three cars but didnt find anything. A few minutes later I asked my son to move the Mini so we could play basketball. He starts the car, puts it in reverse and the moment he started moving backwards, the left front dropped 4 inches with a bang. Got the car up on the jack, pulled the tire off and saw that the coil spring had snapped about 1 full coil up from the bottom. I was dumbfounded!! I couldnt believe that a car with 60K would have a spring break let alone break while sitting still in the driveway. Other than the BMW, Ive never had a car or know anyone whos seen a coil spring break like that. Thank God it happened in the driveway and not on the highway as Im sure that the sudden change in the steering geometry would have caused a potentially fatal accident. Called the Mini dealer 35 miles away in Bedford, NH and explained the situation and that I wasnt happy about the coil spring breaking at 60,000 miles and potentially putting my wifes life in danger. I asked them to send a wrecker and get the car and replace the spring for free because a close inspection of the break clearly shows it had cracked at some point, rust had invaded the crack and weakened it. This is clearly a defective spring. And, while they were at it, they should also replace the right spring too because now it couldnt be trusted either. They refused to do anything. Said it was normal for springs to break. Told me it was my problem to get the car to them if I wanted them to repair it but they would be happy to sell me a new strut assembly (which they didnt have in stock anyways) if I wanted to do it myself. We went round and round about the defective spring being Minis problem, not mine, but they wouldnt budge. Suggested I contact Mini USA which I did. After waiting 3 days I was told that I had to get the entire car to Mini of Bedford, at my expense, for them to diagnose the problem but that there was no guarantee Mini USA would pay for the repairs. I told the nice woman that the diagnosis was very simple: The defective spring broke! I explained that it made no sense for me to pay $250+ to have the car towed to the dealer, have them diagnose the broken spring at $120/hr, then tell me I would have to pay for repairs (another $300+ for the part(s)/labor) when I can get new strut assy for $125? So I would potentially be out $500+ for their defective spring. And, if I chose to repair it myself, then Im on the hook for another $250 tow back to my house? She said Mini USA would not consider doing anything until the car was brought to the dealer. I offered to take pictures of everything and send them to the dealer and anyone else inside Mini/BMW. I offered to remove the strut assembly and bring it to the dealer for them to look at. I offered to do all the repair work myself if they would pay for the parts, since, after all, the spring is defective. She refused it all. I asked if we could escalate this issue higher inside Mini USA. She said no, she was the highest person who would deal with this.Mini/BMW does not stand behind their products at all and does not give a crap if their defective parts could cause fatal accidents. I am through with BMW forever. Ive learned the hard way that they build cheap cars with cheap parts and that they could care less about driver safety. A coil spring is a vital part in any suspension and for one to break with so little miles is totally unacceptable to me. Theres no way you can convince me that its normal for a coil spring to break under normal use.When the X3 had the broken rear spring I did a little research and found that BMW used to use a German company for their springs but had switched to a Romanian company in the early 2000s. Since then, hundreds of reports cases of broken suspension springs across all their models. I dont know why there hasnt been a NTSB investigation/recall yet.
Published: July 7, 2017
L. of Anywhere, NH
Source: consumeraffairs.com

I have put less than 7000 miles since my lemon was purchased used. Over 2,0
I have put less than 7000 miles since my lemon was purchased used. Over 2,000 dollars in repairs so far. Mini Coopers should be made obsolete because of unreliability and bad engineering. The salesman I dealt with do the two step and lie by omission. Buy anything else!
Published: January 11, 2016
Betty of Madisonville, TN
Source: consumeraffairs.com

Approximately around September of 2010, I began to notice my Mini experienc
Approximately around September of 2010, I began to notice my Mini experiencing shifting issues. Around 70,000 miles, the engine would lurch into gear, seconds after failing to change gears effectively. At times, the car would suddenly drop out of gear while driving. I began taking my car into a BMW/Mini certified shop in Austin, TX. After much trouble shooting and emptying my pockets to the mechanics my Mini Coopers condition only worsened over a few months, and suffered complete transmission failure in July 2011. I sought other opinions on transmission replacement, rebuild options, with each shop giving me similar stories, and huge prices to fix my vehicle, averaging around $10,000. My vehicle has not been fixed or altered, and stands as it did the day of the transmission failure. It was towed from the shop to a safe place, where it sits today. My vehicle is no longer under warranty, and it looks like there are many others out there who have had similar circumstances. Class action lawsuits are in the works in California and New Jersey, for premature transmission failure. Why has there not been more light shed on this, as a national issue?
Published: February 13, 2012
LaToya of San Marcos, TX
Source: consumeraffairs.com

I was just informed by Mini that my transmission has likely failed. I have
I was just informed by Mini that my transmission has likely failed. I have babied this car from the beginning and people routinely ask me if it is brand new. It has been taken to every service as required and generally well cared for. I took the car to the dealer after several codes came up at inspection that my general mechanic was unable to address. The car was occasionally starting in EP mode and running very sluggishly. Shortly after that the car began revving in second gear and failing to shift at the appropriate time. Eventually it does shift but only after revving at 3 to 4 thousand RPMs. After a $120.00 evaluation the dealer informed me that it was one of two things. I could either flush the transmission at the cost of $800 and the service technician stated there was a 50/50 chance that it would resolve the problem or it would not resolve the problem and the car would actually be worse. The service tech said that I could baby the car in the meantime or I could order a new transmission at a cost of $5500 plus at least another $2500 to install the new transmission. After reviewing an article on the internet I discovered a class action lawsuit that (of course) closed last year and addressed the problem of the failed CVT transmission. I owe one more year of payments on the car and WILL NEVER BUY A MINI AGAIN.
Published: September 23, 2015
andrew of Eddyville, NY
Source: consumeraffairs.com

The Mini is fun to drive, has been reliable and almost trouble free. It is
The Mini is fun to drive, has been reliable and almost trouble free. It is also comfortable and spacious for its size. Annoying things are a poorly designed heater, it only produces heat or demisting the glass when set to the highest and noisiest setting, the AC is very poor. The windshield wiper just has two speeds fast and very fast, great if raining hard but a pain in drizzle or lighter rain as one has to constantly turn the wipers on and off. Hate the no flat tires, the car has no spare or jack, so effectively cannot drive further than 50 miles from the dealer as the low flat tires can only be fixed by them or more likely replaced at $500 a pop. If Mini had the common sense to fix these 3 basic issues, they would have a terrific car.
Published: April 1, 2017
Vincent of Langley, BC
Source: consumeraffairs.com

We bought our daughter a used 2008 Mini Cooper S in 2014 and the transmissi
We bought our daughter a used 2008 Mini Cooper S in 2014 and the transmission went out the first week of 2016. Mileage is currently at 134K. We have had 2 quotes for the repair, including the Mini dealer, both are $8,000 with no guarantee the transmission wont have another untimely fail. This repair cost is the book value of the Mini. It is very unfortunate as the car is in otherwise great condition and was fun while it lasted. Its now sitting in our driveway while we figure out how to dispose of it... at a total loss. This was our first and last Mini. I would run... not walk away... from buying one of these again. The cost to maintain too great. Do your research.
Published: January 9, 2016
Stephanie of Propsect, KY
Source: consumeraffairs.com

I owned a 2007 Mini Cooper S with many expensive options and the engine fai
I owned a 2007 Mini Cooper S with many expensive options and the engine failed at 73,000. The dealer (New Country MINI - Hartford, CT) would not do anything even though I needed to buy a new car so I had to junk it. I believe the MINI warranty is 4 years or 48,000 miles. Meanwhile many less expensive cars have 7 year/100,000 mile warranties.
Published: January 25, 2014
Martin of Longmeadow, MA
Source: consumeraffairs.com

On 07 July 2011, I went out to my car and the right quarter panel window of
On 07 July 2011, I went out to my car and the right quarter panel window of my 2006 MINI Cooper Convertible was damaged. I called my insurance company and they took the car for an estimate. I was told that it was going to be in a shop for three weeks. Unfortunately, I couldnt leave it because I could not pay for a rental. I had lost my job and couldnt afford a rental so I settled. I was then told that I could get my window fixed at home. It would not be a problem, I thought.I had three appointments for a window replacement and in all three times, no one showed. Nevertheless, I ended up calling Lauderdale MINI Service. I was informed that they had a window stock. I said, “Fine. I’ll call you back.” When I called back, they told me that they had the wrong part number so the window was not available. I asked if they could order me one. They said, “Sure. It will take a few days.” So, I continued to drive the car. After a week, my clutch went out and I had to get it towed to a shop. When the mechanic looked at it, they informed me that the hydraulic line base split into two. And when they called MINI, they were told that the part was on back order from Germany. I said, “Wow. You’re kidding.” So I called MINI service about the rental and I was told that it was up to the dealer. I had called and spoke to Jessica about the issue. I informed her that I felt like I shouldnt have to pay for a car rental because it’s not my fault that the part is on back order. She told me to call MINI customer relations and there was nothing she could do. After I told her that I had already spoken with customer relations, I was passed the buck at least five times.Now, Im told by the mechanic that my battery is dead when I had just bought it two months ago. I have had a rental for three weeks and my car is going to cost well over $1,000.00. Still, I have no window because it is also coming from Germany. It seems like I am back to square one and I have no windows, no car.When I called the service department, I spoke to a woman named Ann, who gave me all the information on my window. After a few days, she claimed that she never spoke to me so I’m still getting nowhere. I will never buy a MINI again. They are crooks.
Published: August 18, 2011
Barbara of Ft.Lauderdale, FL
Source: consumeraffairs.com

I had my 2012 4 door Mini Cooper piece of junk for 2 years and needed to re
I had my 2012 4 door Mini Cooper piece of junk for 2 years and needed to return to the dealer at least 12 times for various repairs. This car is a piece of junk. Nothing about it is normal. You cant buy a normal battery for $100 because the Mini battery has a stupid vent hose, so of course its going to cost $350! You cant change a lightbulb on your own because a sensor light goes off that there is an electrical problem. It needed an engine gasket after only 60,000 miles. The engine light was constantly going off. And, of course, the stupid dealer would not covered under warranty! Do not buy this car! It shouldnt be offered to the public! Amazingly, Mini (BMW) put all the money into perfecting sensors for every stupid idiotic problem with the car, but no money into making a decent transmission and engine!
Published: March 4, 2019
Herman of Roselle Park, NJ
Source: consumeraffairs.com

I bought the car with 28000 miles. Ive had two sets of tires, strut tower r
I bought the car with 28000 miles. Ive had two sets of tires, strut tower replaced, valve cover replaced, timing chain replaced, two thermostats, re-programmed, battery, window re-programmed twice, auxiliary fan replaced and now the ac compressor is out. I have spent three times my payments on this piece of crap. I will never buy another BMW product again.
Published: February 14, 2015
Monty of Dallas, TX
Source: consumeraffairs.com

2009 Convertible S - Engine began making terrible rattling noises at cold s
2009 Convertible S - Engine began making terrible rattling noises at cold start. Tensioner has a campaign for replacement. Mine was so bad the entire timing chain had to be replaced. Now the car backfires and has severe carbon build up. There has been significant power loss and increased fuel consumption.
Published: March 12, 2014
Stephanie of Stockton, CA
Source: consumeraffairs.com

Thank you Mini! Mini has contacted us directly and we are very satisfied wi
Thank you Mini! Mini has contacted us directly and we are very satisfied with our resolution.
Published: January 1, 1970
Jay of Brampton, ON
Source: consumeraffairs.com

I was in 2 accidents a month apart (Its not my fault.) in my 2007 Mini Coop
I was in 2 accidents a month apart (Its not my fault.) in my 2007 Mini Cooper. So, I sent it to my local Mini dealer, thinking they knew what they were doing. When I had a warranty, I got excellent service, but not after my warranty was up! They broke things on the car, lost pieces, put things in backwards - it was a nightmare. I was told that all those things were wear and tear. It happened in the accidents; it was fine before. They would not fix the things they broke, and they were just so rude, saying I was making it up! Im not! So, they told my insurance company that its like that before the accidents. So now, they closed the claim and would not fix the problems. Problem is, they broke the parts or did not fix it right. They would not say they did it and made it right. They were very sobbing, and they think they are some great fancy place, not just another car repair shop. And in my accident, I broke my nose on the steering wheel. The air bag did not go off and the seat belt did not hold me back! I was slammed hard from behind. The problem is the dealership.
Published: June 22, 2012
Jamie of Mount Pleasant, PA
Source: consumeraffairs.com

Since owning my 04 Mini Cooper, I have had to replace the automatic window
Since owning my 04 Mini Cooper, I have had to replace the automatic window control, the sport shifter, the whole gas line system, and a few other things on it. The gas system was the latest and greatest fix in the world of my Mini Cooper. I have had my car at the dealership in Dallas and Fort Worth, TX. They of course, after much haggling, fixed the issues with my car. The gas system was fixed in Kentucky only after my car decided that it was going into limp home mode and break down completely in Indiana. That was tons of fun. I am now thinking that my timing chain and tranny are starting to go. Granted my car has 109,000 miles on it - she is barely broke in. I love my car, but the issues and constant being in the shop for repair are starting to take its toll on me and my pocketbook.
Published: December 27, 2011
Tammy of Radcliff, KY
Source: consumeraffairs.com

2 years ago I found my beautiful Mini Cooper Convertible, a beefy convertib
2 years ago I found my beautiful Mini Cooper Convertible, a beefy convertible Ive wanted since I was a kid! Fun to drive, but not nearly enough power. I feel like it was at the Dealer getting services a LOT but it has 19800 when I bought it and MINI covered the maintenance/service up to 36k which was a dream. Tires had to be replaced due to them not being rotated before I bought it. I did start driving 25mi each way to work in LA traffic, but this has gotten ridiculous.In May of 2016, I noticed my oil light coming on. I didnt think much of it until my bf took it to the dealer and they stated it was just really low on oil and since I was close to getting an oil change, went ahead with the service. 5 months later, I noticed my car sounding weird/grinding. Checked the oil level and you can barely read the stupid dipstick in this car. Looked fine. Checked an hour later and it was EMPTY! There was NO OIL. I filled it with 5 quarts! I called MINI and other shops and this is normal?! How is burning 5 quarts of oil and having little to no notification normal?FFW to Feb 2017, My car has always lacked a lot of Gusto, but I noticed it sputtering then accelerating, esp on the freeway around 2000 rpm. I thought it may be a fuel line issue and needed a flush. Called a mechanic who specializes in MINIs, and he said it sounded like it may be a trans issue. Took it to AAMCO and sure enough my transmission has to be rebuilt/replaced. MINIs powertrain warranty ends at 4 years 50k, My car is 4 years, 3mo and has 51k. BS! Luckily I purchased an extended warranty from the dealer I bought it from (not MINI) and after fighting with them for a MONTH I got a used transmission put in. Im getting it today but Im seriously considering getting rid of it even though I am upside-down on my loan. This is ridic! Not to mention the stupid brakes/rotors have to be done at the same time. I knew MINIs needed some love, but this is too damn much.
Published: March 30, 2017
Tim of Carson, CA
Source: consumeraffairs.com

I purchased a 2003 Mini Cooper from Orange Empire. After 7 months of owning
I purchased a 2003 Mini Cooper from Orange Empire. After 7 months of owning the vehicle, it started acting funny when driven more than 50 mph. It pulled back, hesitated. I took it back to the dealer where I purchased it and all they could recommend at that time was to have Irvine Mini Cooper check it out. So I dropped the car off at Orange Empire. They made the arrangement with Irvine Mini to have it checked. When I picked up the vehicle, they had reset the transmission and changed the transmission oil. This mickey mouse work only lasted for about a year and the same problem came back again. Mini Coopers are very hard to diagnose or at least several of the shops I took it couldnt find the problem until I took it to a shop that was highly recommended. Their diagnosis was the transmission needed to be replaced. The cost is approx $8,000 which is outrageous. Since then, I have been following a lot of blogs reporting the same problem Im having with Mini Coopers that were released in 2002-2005. I guess, BMW realized that the transmission in these models did not function to satisfaction and made changes from 2006 and above. But what about the rest of us that have bought Mini Coopers from 2002-2005? Are we stuck with such a high bill because BMW doesnt want to take responsibility? Im highly disappointed and angry. The car oil or any repairs arent cheap. Im still paying for my car and on top of it, I have to pay for a bad transmission? Not fair. Please help the thousands of us that own these vehicles. Thank you for your time.
Published: May 10, 2012
Clauida of Orange, CA
Source: consumeraffairs.com

06 cooper s - Bought this car used with 54k miles on it. Didnt even make it
06 cooper s - Bought this car used with 54k miles on it. Didnt even make it home without transmission issues. Seems we bought a car that needs over 1000 dollars to fix the issue that Audi and VW are taking care of for their customers... Should have bought a Toyota.
Published: September 23, 2014
mike of Citrus Heights, CA
Source: consumeraffairs.com

2006 Mini Cooper S- Absolutely loved the Mini Cooper look and driving feel
2006 Mini Cooper S- Absolutely loved the Mini Cooper look and driving feel from the moment I saw it! Bought a brand new 2006 and excitedly waited for it to be built and shipped to the U.S. I knew going in to this purchase that minis had their issues and was willing to deal with little problems for a sweet ride. My mini finally arrived and for the first 6 months the mini was everything I could have dreamed of!!! 6 months in I heard a chatter and had to have throw out bearings replaced...ok not a problem I knew they had problems. 12 months throw out bearings replaced again and window wiper solution tank replaced..ok all under warranty but honestly this is getting old. 24 months throw out bearings, clutch has issues (really! Ive driven a manual car my whole life 300,000 miles with no issues) and the window wiper tank needs to be replaced but we need to take the bumpers off to fix it... Of course you do cause it’s out of warranty and it’s going to cost me 300.00 for the window wiper tank, and I didnt even wait for the other estimates. I walked out saying “Ill sell the car before I give you another dime!!” Walked out and bought a Subaru. Not the same fun :( but I can get up my driveway in the winter and no maintenance issues. Love the peace of mind! :)
Published: April 3, 2015
Cynthia of Orange, CT
Source: consumeraffairs.com

Mini cooper 2002 chilli pack - I love this car with a passion. Trouble is B
Mini cooper 2002 chilli pack - I love this car with a passion. Trouble is BMW dont love it as much as I do. Otherwise they would make life with this car cheaper and easier to live. Far too much specialisation in the build that makes it that I have to refer to main dealer rather than my own trusted local mechanic. To me it smacks of BMW trying to keep a steady revenue stream rather than provide a true service to their clients. There you are. Have said it now. Happy.
Published: February 4, 2015
Nigel of Swansea, Other
Source: consumeraffairs.com

Had my car 2 months and was driving home when the tire blew - this was late
Had my car 2 months and was driving home when the tire blew - this was late at night and I was alone, tried to get a tow from Mini Roadside Assistance to be told the car was Canadian (which it is not) - they refused to tow it so I had to get my own tow. Took to a local garage and ended up buying two tires because the other was so worn out - bear in mind I’ve had the vehicle 2 months and it was still under warranty and was pre certified (both are totally useless by the way) - got my vehicle back and took it to mini in Knoxville for an alignment to be told it would cost over $6,800 for a blown tire!!!! I was told by the dealership that the screws were not tight (finger tight) and there was bright yellow paint on the problem area cleaning indicating an issue - this Mini dealership told me to contact the seller of the vehicle as it was clearly done by them.... This is where it gets super shady... When I told them I bought it from another Mini Dealership - they quickly put me on hold and then changed their mind and said it was my fault.. I had driven down a pothole or ran into a curb!! What?? That’s not true!!! There was no damage caused by me and had I driven it into a curb how the heck did the other tire get so worn that I was not allowed to drive it!! Unfortunately this seems to be Minis way now, they sell you a vehicle but the second you drive off the dealerships courtyard you are 100% on your own!!! The original dealership has washed their hands off me and have only called once to pretty much say it’s not our fault.. 2 months in and I’m about $8,900 in the hole. Oh and don’t call Mini Corporate because they don’t care - they will take notes but will not follow up with you or help because ‘each dealership is independently owned’ so you are not covered. So disappointed in Mini, it’s such a fun car but it’s a huge risk - would I even buy another one? Not on your life!!!!
Published: March 11, 2020
Suzanne of Crossville, TN
Source: consumeraffairs.com

I just bought a 2009 Mini Cooper S from Carmax last week with 21,000 miles
I just bought a 2009 Mini Cooper S from Carmax last week with 21,000 miles on it. I drove it less than 400 miles before the clutch became an issue. I took the car to Carmax for warranty work and was told that the dealer would have to do the service. Sure enough, the dealer stated it was not covered under warranty due to normal wear and tear. Based on all the comments Ive read on this forum, I am returning the car to Carmax for a full refund since I am not the only one with this same issue. I understand that buying a used car is a buyer beware situation, but Mini Cooper should be more responsive to a problem that exists for many owners. Mini Cooper is not building a quality product and I will never buy another Mini Cooper.
Published: September 12, 2012
John of Modesto, CA
Source: consumeraffairs.com

This is to report/address the steering tightness problems on older Mini Coo
This is to report/address the steering tightness problems on older Mini Coopers. (My car is a 2006 with 90K on it.) We know about the power steering pumps going bad/out on many Minis potentially causing a very dangerous driving condition. A pump failure causes extremely hard steering. Do not confuse the tightness problem with a total pump failure.But I digress, I took my Mini into a dealership complaining about the steering being tight. They couldnt find anything wrong and said its not that bad. I then took it to an independent service garage. I explained the symptoms and they knew right away what the problem was. The lower u-joint in the steering column tends to rust up and start binding. This seems to be a common problem especially in the salt belt part of the country. It is such a common problem that one cannot even find a new replacement assembly in the USA. A reliable source has stated Mini has no idea when, if ever, there will be replacement parts.The official solution is to order/install an assembly for a right hand drive car. The dealerships are now aware of this problem (I have seen official detailed instructions from MINI). The tight steering also can be dangerous when fast steering input is required when making an emergency maneuver. I also think its very poor of the dealership not to diagnose/recognize the problem. As a side note, I had the right hand drive part installed by an independent. I then took it into my dealership to have an adjustment made due to the install. The dealership then said I needed the part that I just had replaced. Best of luck to all Mini owners Im selling mine and never buying another.
Published: December 10, 2014
Michael of West Allis, WI
Source: consumeraffairs.com

I have a 2003 Mini Cooper. It has only approximately 55,000 miles on the en
I have a 2003 Mini Cooper. It has only approximately 55,000 miles on the engine. Its been very well taken care of and maintained and never driven hard. It has a CVT transmission which failed winter 2014. It was a catastrophic failure; there is no other way this type of transmission fails. It cannot be easily repaired if youre lucky enough to be able to repair it.I understand the warranty has expired but a transmission shouldnt fail at this mileage. The cost to repair? $8000.00+ with only a 1 year/100k mileage warranty. Thats the value of the car! Mini couldnt offer any resolution. They could care less!! Instead of trying to resolve, they just leave a comment to the Engineer Department who basically have designed a faulty system. The warranty offered infers that!! Dont buy a Mini Cooper!!! Its obvious Mini is only concerned about initial sales. Ratings show that!!
Published: September 4, 2014
C of Ridgefield, CT
Source: consumeraffairs.com

I bought a brand new 04 Cooper against my familys advice thinking its backe
I bought a brand new 04 Cooper against my familys advice thinking its backed by BMW & such a cute car. For a long time, Ive had no major problems until recently. At 55,000 miles, my window motors gave out. That was a costly fix! Now, at just past 60,000 miles, my CVT transmission is dead. No warning! My mechanic who used to work at Mini had warned me about this possibility. He has said when he was working at Mini, all they did was switch out the CVT transmissions. It was a piece of crap & BMW knows it!I travel a lot & loved my Mini, so I took a gamble... & lost! I had just put in a $3000 fix just before its breakdown. There is no way Im going to spend $4000+ more on something that has no guarantee on not dying again! At only 60,000 miles? What happened to the famous German engineering? Compared to the Hondas Ive owned before, which were 200,000+ miles and only needed basic maintenance, Mini is an awful car! Terrible! And why is the part so expensive? Why doesnt Mini do something about this?
Published: June 12, 2013
Sophie of Laguna Beach, CA
Source: consumeraffairs.com

I bought this car from a Mini dealer in June 2011, supposedly to have a nor
I bought this car from a Mini dealer in June 2011, supposedly to have a normal years warranty and full service when required. Within a couple of months the cam chain snapped on the M25, breaking the casing, which drained it of all oil. The Mini was repaired under warranty, and I was told that there would be no further detriment with the car. Within a few months, a leak appeared within the car and damaged all the upholstery, which again was cleaned under warranty, but has subsequently reappeared after the warranty expired. The car was recalled for a part replacement whilst still under warranty. The car had been burning oil at a phenomenal rate which it still is. I was told that this is normal and generally have to put two liters a month in the car, despite not doing many miles.Within a month of the warranty expiring, all four tires needed replacing, despite having only done 4000 miles since the purchase. A fault light appeared regarding the wiper reservoir, which will not reset. Then after only 39,000 miles, the clutch started slipping and needed replacing which cost over £1000 to replace, which seems to be standard as I know two other owners which have had to replace the clutch at such low mileage. Since having that done within a month the front two new tires have had to replaced at a cost of £150 each as a result of the suspension bushes wearing, and which this is going to further cost more money to rectify. All I get from the dealership is literature on new Minis and as yet they havent even offered me the service as promised. Buy a new one, no thanks.
Published: January 3, 2014
Mark of Surrey, OTHER
Source: consumeraffairs.com

I have a 2005 Mini Cooper and from the day I purchased it used, Ive had iss
I have a 2005 Mini Cooper and from the day I purchased it used, Ive had issues. I took this Mini in regularly for any service it required, however, Ive had to replace numerous things under warranty and now, items out of warranty. I only have 60k miles on it and I was told that I need to replace the transmission because it makes noise but in order to take it apart and look, you cant rebuild a mini transmission so a new one would need to be purchased. This is after $5,000 in other repairs out of pocket after the numerous repairs under warranty. Now I have to fix the alternator as well, which just went out several days ago. Other parts that have needed replacing include an engine temperature sensor (3 times), the bottom plate underneath the car, the battery (twice), power steering, brake pads and bearings. Im so sick of fixing things on this car! Never have had a car with so many issues.
Published: November 9, 2011
Amy of Phoenix, AZ
Source: consumeraffairs.com

On February 3, 2014 I took my car in to have the key checked out because it
On February 3, 2014 I took my car in to have the key checked out because it was not releasing when the car was cut off. This has been happening for over a year and reported to my service guy at the dealership on my last visit for appointed oil change, etc. I was told nothing was wrong. On this appointment, with 16,000 miles on a 2011 Mini Cooper, and one month before the warranty expire because of the length of the warranty, three years or 39 thousand miles, I was told that the cup holder had leaked coffee or something brown into the computer and that had caused the problem. I was told that the warranty would not be covered for that problem and it will cost me $1200 or $1300 to repair. I just read another complaint and the customer was told that you should only used cans in the cup holder!!! Why are the customers not told this and why do they put the holders on top of the computer if this problem occur??? My car cost over $30,000 and something so harmful should be taken care of by MINI COOPER, NOT THE CUSTOMER!!!!!
Published: February 6, 2014
patricia of Indian Head, MD
Source: consumeraffairs.com

We have had our 2007 Mini-Cooper for less than three years. We bought it, u
We have had our 2007 Mini-Cooper for less than three years. We bought it, used, and spent a small fortune just to get it running right first thing after we got it. Now the timing chain has caused our car to be completely unusable. It is going to cost upwards of $8000.00 to fix. We have read everything we can about this happening to our mini and like the thousands of other owners, are extremely upset that Mini has not taken any responsibility for this built-in failure. We love our Mini and are greatly disappointed that our Mini will have to be abandoned and we will no longer drive another Mini, EVER. They are way too expensive to fix… if you can find anyone in your area to fix them. Short love affair with a high maintenance gold-digging lover!
Published: January 14, 2015
gene of Smartsville, CA
Source: consumeraffairs.com

Bought my 2008 Mini. Second day engine light came on. Brought it to pep boy
Bought my 2008 Mini. Second day engine light came on. Brought it to pep boys - there for a few days. Got the car back. Fix a few minor issues. They did tell me I needed to replace the catalytic converter. Couple days later engine light came on again. Brought it to the dealership. They resettle the engine light - told me if it happens again to bring it back. Next day driving to work car starts shaking losing power - had to call triple A. They towed it to an auto repair shop which cost $165 to fix some other issues. This car is already too much - only had it for 17 days. Out of those days 2 weeks it was in the shop. Lost for words how these dealerships can sell the consumer crazy cars and get away with it. There has to be some kind of protection for us. Pissed as hell.
Published: March 9, 2015
andres of Haines City , FL
Source: consumeraffairs.com

I just bought a 08 Mini Cooper S Automatic with 77,000 miles. The person I
I just bought a 08 Mini Cooper S Automatic with 77,000 miles. The person I bought it from showed me an inspection done at Mini in Pleasanton, and showed walnut blasting done to fix check engine light. I was told that was the only issue. After buying it, the check engine light came on 2 days later. I took it back to Mini in Pleasanton, they told me actually there was a big list of problems the seller never disclosed to me. Upon questioning him, he (Sean) who works at Nohrs RV center, said he felt the other items were not important so never showed me the paperwork.The other work that he had written paperwork needing consisted of water pump leaking needs replacement, vacuum pump replacement, fuel feed line, air intake boot cracked. So, I left car at the Mini dealer for 2 days to check everything. I found out on top of those issues it also needs the timing chain replaced, which Mini customer service refused to help pay anything towards, well known Mini defect. Also valve cover gasket needs replacement, and catalytic converter. I was tricked by the salesperson at Nohrs RV center in Pleasanton in the beginning, and now found out these cars have so many issues, as the manufacturer does not stand behind their product at all.
Published: July 29, 2015
Danny of Union City, CA
Source: consumeraffairs.com

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