We had several malfunctions on our Mini Cooper convertible, which the dealer was happy to cover under the original 48 month warranty. I actually got the feeling that the dealer was on my side. I then purchased the Mini Cooper USA extended warranty when the car had about 18 months left on its original warranty. About two years later, something in the steering failed, and also the trunk stopped opening. It took them a long time to determine that the latter was simply a short in the wires to the electric trunk opener latch in the truck door. The dealer appealed to Mini Cooper USA, but the response was that neither repair was covered because all rubber wear was not included in the extended warranty. It cost me close to $800. I felt cheated.

I have had my Mini Cooper for only three years now. I bought the MINI COOPER - 2009 / CPO with 22k on it. LOVED the car and it was a nice ride which QUICKLY became a NIGHTMARE!!!! The first almost two years of ownership, it was just maintenance on the car which was fine but quickly became a PROBLEM.1. With key FOB issues the car would not start with the FOB, but on other occasions it would. After going to the dealer in Massachusetts several times and pushing the issue that it might be the FOB, the dealer decided to try keeping my car for a week and said they didnt see the issue the car was fine. Just painful!!!! Finally after several attempts and being stranded a few time, it was the FOB and I had to pay a deductible and got the new FOB car then was fine.2. Window malfunction, light came on during the dead of winter and then the car COMPLETELY shut down and wouldnt start. Again, back at the dealer for another few days and they decided it was a computer that caused the problem. Replaced the computer.3. Car started stalling for no reason, VERY rough idle.. Surprise, back at the dealer. Another week the car was in, they couldnt figure it out. First they said it was the battery REALLY!! It wasnt after a week they decided it was another computer and had to replace that.4. Again car is running rough and RPMs are dropping and the car is ready to stall then my mini started having the RPMs ramp up at a complete stop and no foot on the gas... Weird. So I got concerned and knowing that the mini means business, the car is back at the dealer for another week. Actually is still being worked on. So far they said I have timing chain tensioner is gone and INTERNAL VACUUM LEAK IN ENGINE/CYLINDER HEAD NEEDS TO Be REPLACED so far.... OMG. I have never experienced a car like this in my life. Again I have owed the car for three years. Although the dealer is trying to fix the mini as the problems arise. This is NOT ACCEPTABLE for any CAR to have these issues so early in ownership and VERY disappointed.

I bought the car used with 67K mi for use as an RV tow vehicle (manual transmissions will work O.K., even the BMW doesnt warranty it). I installed the tow bar but never used it much. I added a MiniFini Continental Kit, not liking the RunFlat tires. I replaced the Super Charger at 105K mi for $2500, using a German Car Mechanic who is excellent. He said the speed up pulley caused the blower to wear prematurely. The power steering/fan module was replaced at 127K mi for $1400. After reading the Horror Stories, Im worried at what might happen next as the clutch makes a cold bearing noise periodically. The car is fun and I get good mileage 33-36 mpg. I baby it. I hope the 2014 turns out better after the redesign.

I really loved my Mini Cooper Clubman S. I bought it brand new in 2009. It was fun to drive and looked very unique and cool. I always got compliments on it. However, I can honestly say that I have had at least one major repair every year since owning it, even though I regularly maintained it at the dealer. Of course more issues creeped up after the warranty expired. To make matters worse I finally paid the car off last March of 2013 and since then, major issues keep coming up including carbon build-up on the engine, crank shaft oil leak, thermostat housing leak, and an oil leak from the turbo charger. This cost me a few thousand dollars worth of repairs within the matter of six months. Now I am practically afraid to drive it not knowing what else is going to go wrong with it. Anyways, I thought I would be saving so much money every month after I paid off the car, but am now realizing I am paying more in repairs now than I did on the car note. I am going to sell it soon and get something known for reliability like a Toyota or Honda. However, I am going to feel kind of bad selling it to somebody knowing how prone to problems the car has. Anyways, I would get another Mini Cooper If I was really rich and could afford to have an extra car on the side as a hobby or something, but definitely not one that I had to rely on long term.

I bought a Countryman in 2012 with the technology package that included iPod integration and the Navigation system. The car consistently resets the iPod, forgetting where it is in the playlist, rebooting the iPod, forgetting settings (i.e., Random) and generally being garbage. The nav system frequently confuses north and south, indicating that Im going in the opposite direction as I am, off roads, into rivers, and generally being useless. The folding side windows frequently do not deploy all the way. Ive had to turn off the ignition at a stop light and turn on the car again in order to get the mirrors out. Dont buy this car.

I bought a brand new 04 Cooper against my familys advice thinking its backed by BMW & such a cute car. For a long time, Ive had no major problems until recently. At 55,000 miles, my window motors gave out. That was a costly fix! Now, at just past 60,000 miles, my CVT transmission is dead. No warning! My mechanic who used to work at Mini had warned me about this possibility. He has said when he was working at Mini, all they did was switch out the CVT transmissions. It was a piece of crap & BMW knows it!I travel a lot & loved my Mini, so I took a gamble... & lost! I had just put in a $3000 fix just before its breakdown. There is no way Im going to spend $4000+ more on something that has no guarantee on not dying again! At only 60,000 miles? What happened to the famous German engineering? Compared to the Hondas Ive owned before, which were 200,000+ miles and only needed basic maintenance, Mini is an awful car! Terrible! And why is the part so expensive? Why doesnt Mini do something about this?

I have a 2010 Mini Cooper S with 24k miles. I hardly drive the car and maintain the car well. All of a sudden I realize oil is leaking. I turn the car on ready to get it examined. The car is making a loud noise and starts to stall. I stop the car and get the car towed to the Mini Dealership. Six hundred dollars later and no real answer but it could be the cylinder, the timing bolt or the engine. Repair would run from six thousand to ten thousand dollars. After reading many blogs I see Mini Coopers are known for these problems and the car co. will not offer any discounts or take responsibility. I have a car which is not working and will be taking up space in my driveway.

2010 Mini S extended warranty - OK I purchased my Mini about a year and a half, bought all the bells and whistles to protect it from major work inside and out. 2 months after check engine light came on. Took it in, Oh it is just the sensor BUT you need new spark plugs. OK well should be covered NOT paid over $200 and they reset the sensor. My Mini run hot, towed it to the shop and it needs a lot of work. Now seems since I have been changing the oil myself they do not wanna honor my extended warranty to fix what is a $2,300.00 buncha crap stuff. So my question is is my 2010 Mini S extended warranty voided since I like saving money and not driving so far to the dealership for oil changes?

I am sitting here waiting for a tow truck now going on 4 hours. My car - Mini Countryman 18 with 8800 miles just died. It won’t start and keeps shaking. No one was available from the diagnostic area so the roadside called a tow for us. I had to get the roadside info from the closest dealer - 45 min away. My dealer - Mini Annapolis didn’t help at all since their service dept. closes early. The roadside employees seemed calm and wanted to help but 4 hours for a tow when AAA takes 30 min - this is unacceptable!!!

I bought my Mini 2 years ago this month. A year ago, my car was stalling so I brought it to the dealer to see what was wrong. They told me it was the quality of the gas that was causing the problem. I had asked if it could be the transmission and I was told no, the Mini has a sealed transmission and thats not the case. Needless to say, a couple of weeks ago, I took it to the dealer once again with the same problem. $1,500 later, I was told it’s the ball joints and spark plugs that were ruined. I pick up my car and it’s far worse than what it was in the beginning. At this point, it was not drivable, so I returned the car to the dealer. I was then told it was my transmission and that I need to replace it and it would cost me $8,900. How ridiculous. I bought the car for $11,500, so how can a transmission cost more than half of my car? Im so disappointed at Mini. I thought when I bought the car that was doing a great investment but obviously not!

Thank you Mini! Mini has contacted us directly and we are very satisfied with our resolution.

I got my Mini used in 2008. Two years after, my alternator went. A month after that, gas pump and brakes followed and then a couple of months, transmission went quoting me $6,000 to $8,000 to fix it. My car has been parked for almost two years while I am still paying for it. Its not even worth fixing because it cost either more or the same amount as I was to buy another used 04 right at this moment. This car only has 89000 miles. My purchase price was $13,800 plus tax plus about $3,500 in repairs before the transmission went. If I fix that, another $6,000 to $8,000 more. Hmmm, over $26,000! Insane. Im not even sure what to do with it anymore. I have put so much money in it that even if I get rid of it, it would be pretty much for free because I would never get that money back! You pay for Macys prices and get Wal-Mart material.

The Mini is fun to drive, has been reliable and almost trouble free. It is also comfortable and spacious for its size. Annoying things are a poorly designed heater, it only produces heat or demisting the glass when set to the highest and noisiest setting, the AC is very poor. The windshield wiper just has two speeds fast and very fast, great if raining hard but a pain in drizzle or lighter rain as one has to constantly turn the wipers on and off. Hate the no flat tires, the car has no spare or jack, so effectively cannot drive further than 50 miles from the dealer as the low flat tires can only be fixed by them or more likely replaced at $500 a pop. If Mini had the common sense to fix these 3 basic issues, they would have a terrific car.

2 years ago I found my beautiful Mini Cooper Convertible, a beefy convertible Ive wanted since I was a kid! Fun to drive, but not nearly enough power. I feel like it was at the Dealer getting services a LOT but it has 19800 when I bought it and MINI covered the maintenance/service up to 36k which was a dream. Tires had to be replaced due to them not being rotated before I bought it. I did start driving 25mi each way to work in LA traffic, but this has gotten ridiculous.In May of 2016, I noticed my oil light coming on. I didnt think much of it until my bf took it to the dealer and they stated it was just really low on oil and since I was close to getting an oil change, went ahead with the service. 5 months later, I noticed my car sounding weird/grinding. Checked the oil level and you can barely read the stupid dipstick in this car. Looked fine. Checked an hour later and it was EMPTY! There was NO OIL. I filled it with 5 quarts! I called MINI and other shops and this is normal?! How is burning 5 quarts of oil and having little to no notification normal?FFW to Feb 2017, My car has always lacked a lot of Gusto, but I noticed it sputtering then accelerating, esp on the freeway around 2000 rpm. I thought it may be a fuel line issue and needed a flush. Called a mechanic who specializes in MINIs, and he said it sounded like it may be a trans issue. Took it to AAMCO and sure enough my transmission has to be rebuilt/replaced. MINIs powertrain warranty ends at 4 years 50k, My car is 4 years, 3mo and has 51k. BS! Luckily I purchased an extended warranty from the dealer I bought it from (not MINI) and after fighting with them for a MONTH I got a used transmission put in. Im getting it today but Im seriously considering getting rid of it even though I am upside-down on my loan. This is ridic! Not to mention the stupid brakes/rotors have to be done at the same time. I knew MINIs needed some love, but this is too damn much.

As mentioned by thousands of other unsatisfied owners of Mini Cooper, I am also a victim of the dreaded CVT transmission. Had I known about the unreliability and short term of CVT transmission in ’06 (apparently BMW did), I would not have wasted my money on a Mini. Dont buy a Mini. My transmission just gave out without any warning. And now, I am left with nothing due to the expensive cost of the repair and not being able to afford it. I hope you burn in hell BMW. BMW has a class action lawsuit against them regarding the CVT issues but will not acknowledge or help. I am going to park the car in a parking lot until the suit is settled. Hope it will be soon.

Love the car although its not as reliable as Toyota. But then, you dont buy a Mini if youre shopping for Toyotas. Ive had some issues with bad battery connections and the cap on my emergency break has been broken since I got it. I will day that Ive left it parked for up to 3 months and it started up just fine.

I own a 2006 Mini Cooper convertible (mileage: 56,561). Since within the first year of ownership, Ive had problems, but the car was under warranty, so I didnt pay as close attention as I should have to all the things that began going wrong or breaking down. However, that first year the entire computer/electrical system failed and my windshield developed a stress fracture. Every year there was something: the struts, the ball joints, the brakes, etc. I never knew what else would be the problem and it always cost a LOT of money to repair or replace (once the warranty wore out).But now, this is the end. After already spending $1,852.13 on November 9, 2011, on a week-long repair process, I was forced to return the Mini because it was still performing poorly. One of the major problems that I described when I dropped the car off on Nov. 1 was still occurring: The car was hesitating between 20/mph and 30/mph, the tachometer needle would quickly move to the middle of the dial, and then the car would jump or buck into the desired speed. After an hour or two of examining m car (again), the mechanic called and said the problem is now the transmission. But the real shocker was the price$10,000 to replace it. I nearly fell on the floor. I was expecting to hear $1,200 maybe even $2,000, but $10,000. I asked him if he was smoking crack!Whats really annoying is that Im sure the people at Westchester BMW/Mini knew from the beginning that the major problem was the transmission. However, they kept my car a week and replaced the thermostat/Hydraulic Suspension, replace leaking engine mount, replaced Drive Belts and Belt Tensor, fixed the broken convertible top, and much more. My gut says they scammed me out of $1,852.13. If Id know from the beginning that the transmission was the real problem, at $10,000 a pop, why would I spend nearly $2,000 to fix other stuff? Something they were very much aware of they took my money, and now no one will answer my letters.

I have a 2006 Mini Cooper with a manual transmission. The engine and clutch were just bought in 2009. But now, it already needs transmission repair or needs to be rebuilt.

Ferman Mini in Clearwater Florida has had to redo most repairs they have done. So unreliable and they asked ME not to come back... HA! ALSO my 2005 lift back was elevated one day and randomly came down and cracked me in the head. Terrible that the engineers never thought to put a safety catch on the elevated door but instead they all say I should expect it from an end left vehicle. Now tell me that is a dependable manufacturer/dealer when your customer got cracked in the skull by your inappropriate design. Shame on them for trying to humiliate me telling me to never come back. What losers.

I purchased a 2003 Mini Cooper from Orange Empire. After 7 months of owning the vehicle, it started acting funny when driven more than 50 mph. It pulled back, hesitated. I took it back to the dealer where I purchased it and all they could recommend at that time was to have Irvine Mini Cooper check it out. So I dropped the car off at Orange Empire. They made the arrangement with Irvine Mini to have it checked. When I picked up the vehicle, they had reset the transmission and changed the transmission oil. This mickey mouse work only lasted for about a year and the same problem came back again. Mini Coopers are very hard to diagnose or at least several of the shops I took it couldnt find the problem until I took it to a shop that was highly recommended. Their diagnosis was the transmission needed to be replaced. The cost is approx $8,000 which is outrageous. Since then, I have been following a lot of blogs reporting the same problem Im having with Mini Coopers that were released in 2002-2005. I guess, BMW realized that the transmission in these models did not function to satisfaction and made changes from 2006 and above. But what about the rest of us that have bought Mini Coopers from 2002-2005? Are we stuck with such a high bill because BMW doesnt want to take responsibility? Im highly disappointed and angry. The car oil or any repairs arent cheap. Im still paying for my car and on top of it, I have to pay for a bad transmission? Not fair. Please help the thousands of us that own these vehicles. Thank you for your time.

I bought a used 2007 Mini Cooper in July 2010. At 69,000 miles, I was driving it home from work which is about 40 minutes from my home when it started losing power. At that time, the engine light came on and I just didnt have the time to get to the side of the road before the power completely went out. It was unable to restart and there was an earthquake type of rocking/knocking in the engine area. Upon having it towed away, there was dark oil on the pavement. The mechanic that I took it to was unable to diagnose the problem but stated that there was an oil leak that seemed to start from the gasket area. They quoted me $8,600 to repair and I owe $8,300 on it. I have never in my life had such a lemon of a car. Even in high school, my junky $200 car lasted longer than two years! There is no recovery per my insurance or through Mini of Louisville. They basically said I am SOL due to the warranty being over at 50K miles. It was nearing its next oil change but other than that, no warnings. There must be something illegal about a company that sells such an overpriced product that doesnt meet up to the standards of what the product should do.

I owned a 2007 Mini Cooper S with many expensive options and the engine failed at 73,000. The dealer (New Country MINI - Hartford, CT) would not do anything even though I needed to buy a new car so I had to junk it. I believe the MINI warranty is 4 years or 48,000 miles. Meanwhile many less expensive cars have 7 year/100,000 mile warranties.

We purchased a brand new Mini Cooper, a countryman. It has less than 7,000 miles on it and there was a nail in the tire. The repair shop replaced the one tire with a different brand without our authorization. We explained on a brand new car we would like the tires to match. We purchased this car for over $30,000 new less than 6 months ago and are concerned that there is no replacement tires on a brand new car?

I have a 2005 Mini Cooper and from the day I purchased it used, Ive had issues. I took this Mini in regularly for any service it required, however, Ive had to replace numerous things under warranty and now, items out of warranty. I only have 60k miles on it and I was told that I need to replace the transmission because it makes noise but in order to take it apart and look, you cant rebuild a mini transmission so a new one would need to be purchased. This is after $5,000 in other repairs out of pocket after the numerous repairs under warranty. Now I have to fix the alternator as well, which just went out several days ago. Other parts that have needed replacing include an engine temperature sensor (3 times), the bottom plate underneath the car, the battery (twice), power steering, brake pads and bearings. Im so sick of fixing things on this car! Never have had a car with so many issues.

My 2006 Mini Cooper S convertible has the same transmission issues as others here. Very dangerous to drive. Hesitates and then slams into gear and lurches forward without warning. I have been without a vehicle for about 6 months. I was hoping to get a rebuild on the transmission through a third party, but was turned down for most of the financing. My situation has changed since I purchased the vehicle and I am no longer in a full-time paid position because I am traveling back and forth 3000 miles two to three times a year to care for parents who recently lost their mobility.Now, I find myself in a similar situation because of a car company that did not care about putting out a quality product and denies the problem. What they didnt tell me when I shelled out the 36,000 for their vehicle 6 years ago was that in 3 to 5 years the car will theoretically be totaled and there is nothing you will be able to do about it. I would not have bought the car. One of the reasons I bought the car was that I thought BMW was a good make. I was familiar with their motorcycles. When I first bought the car, I raved about it to everyone who asked. I can no longer recommend Mini Coopers to anyone, and I’ll let people know whenever I can not to buy their vehicles. There should have been some kind of back up plan for the failed CVT transmissions. It is not like it is a $2000 fix. It is a $6,000 to $9,000 fix, and even a new or rebuilt one is the same situation. No guarantees, really.

I loved driving my Mini Cooper, but could not take the chance of it breaking down out of warranty. I bought a 2008 Mini brand new. with the only mileage on it was my test drive mileage. I was back at the dealership within the first two weeks, because the windows would go up and down, of their own accord, and didnt always do so when I wanted them to. This problem took three tries to fix. It seems Mini likes you to return several times for each problem you encounter, before theyre willing to authorize the fix that will actually solve the problem. The gearshift was my next replacement. I took the car in numerous times, because the low tire pressure light came on every other day. That problem never was really fixed, and I owned the car for almost four years. I wont even go into what a pain the tires and their cost is, nor the fact that I had to rent a car for two days, because I had trouble getting the run flats for it. The check engine light would keep coming on, and I was continually told that I should just drive it that way, because they werent finding anything wrong with it. As it turns out, it was the engine after all. Mini finally had to replace the valves, head gasket, timing chain, 02 sensor, and whatever else went along with that (after telling me the light was on because my oil was low, so theyd do an early oil change on it). This was all before the 30,000 mile mark. About six weeks ago, the check engine light came on again. I got the same old story oil was low, well do an early oil change, and we think theres something wrong with some kind of air intake sensor, which is then replaced. Two weeks later, the check engine light came on, and when I took it in, I tell them its idling rough on start-up, and when I have my foot on the brake at stop lights, and its starting to make the same noise it did when they had to replace the valves. This time Im told, before they even put it on the machine, that theyd noticed one of the cylinders wasnt firing right, and theyd check that a little more closely (why cant they just fix things the first time? Over the last four years, Ive spent at least three weeks of my vacation time sitting in their waiting room, and theyve given me loaners four times in four years). So, they cleaned out the carbon buildup in the cylinder, and put on a new tensor/tensioner (beats me, I know little to nothing about cars, so I hope Im explaining things correctly) on the timing chain. I drove it home, and its still idling roughly. The car actually shakes when youre sitting with it idling. I finally decide that with only 200 miles left on the 50,000 warranty, I need to buy a car that will hopefully be much more reliable. I now own a Subaru, and I am truly hoping that the curse of my Mini is history. Its really unfortunate that the Mini has so many problems. It is the most fun car to drive ever! I did notice that after my last fix, I did not get the usual email inquiring about the service I received. I did, however, get a call shortly thereafter, asking me how the service was, and when I stated that I felt needed to get rid of the car, the comment was made from the salesperson that generally her customers trade their Mini in on a new one, after two or three years at the most. I wonder why that is. Apparently, this car is not made to drive for more than two or three years? Fortunately for me, except for time and aggravation, this car did not really cost me anything out of pocket. If your Mini is starting to have problems, even little ones, you might want to start thinking about getting rid of it soon.

Ive had my 2009 Mini Cooper since, well, 2009. It was the car that I test drove on the lot, and I fell in love with it at first sight. All was great, until it wasnt. Started having problems at around the 2 year mark. Since it was still under warranty, some stuff was covered. But once the warranty was out, I had to pay out of pocket which was REALLY pricey. Finally after 5 years, I was able to find a good, honest, Mini-expert mechanic who told me my Mini would need a refill of oil every three gas fill ups! He said my model Mini burns oil every couple hundred miles. Ive also noticed that my coolant needs refilling every few weeks as well. And just today when I turned it on my window said it needed service, when yesterday the counter told me in 600 miles. I think its come to the end of the road for me and my Mini. But it will be in tears because I just love that damn car.

I purchased a new 2017 Mini Cooper Clubman from Vista MINI in Florida. The car currently has 30k miles and it has had several problems. The car currently has a strong vibration problem which affects the acceleration. The car has been in a MINI Service Center 3-times for the same problem. The dealership acknowledged this problem to affect the non-turbo models. There is no current fix for this safety concern according to the dealerships service center. MINI solution to the problem is spending more money on a more expensive S model. If you are interested in purchasing a MINI please check all consumer complaints before the purchase.

2005 Mini Cooper - My first problem with my Mini was the power steering pump. The original went with less than 10,000 km. Replaced with used - it broke down very soon after. I bought one from Mini for warranty - last summer. Since then, my tranny failed. The mechanic said it had a hole in the lower left section. I bought one from a salvage company from Quebec. I replaced that one in Feb. and due to bad weather, only drove it short distances 3 or 4 times. April 23rd (90-day warranty), it broke down when I had my disabled son with me - good thing we had just gotten into London, ON. 2 weeks left on warranty, the salvager wont honor. I will go to small claims court. We managed to get to the Mini dealer. They were only going to get rid of my airbag error light. They did and told me after their scans that this automobile has numerous problems. Not once did they indicate all the problems associated with these cars. They tried to tell me that it was old. It has been OFF the road more than on in the 7 years Ive had it!! Less than 98,000 km! The horn wouldnt work so we put an aftermarket one on. My son did it and works great. One side of the hood wont catch, 3 power steering motors and pumps, and now 2 trannies!! Mister transmission will tell me tomorrow whether or not they can fix it, and if so, will give me a warranty of 100,000 kms or 5 years! I will get it fixed if not too much and then sell it or trade it if the warranty goes with the car. Gas mileage was always great, BUT it is DANGEROUS and I will NEVER RISK DRIVING WITH MY FAMILY AGAIN!! Mini would NEVER admit any of these problems and KNEW it all along!

Had my 2013 Mini Cooper base convertible serviced at Mini of Pittsburgh, and was to be charged $855 to replace 4 spark plugs and 4 coils. My Mini only has 53,000 miles on it. Mechanic was supposed to call me before they made any repairs, and I had to call them to find out what was going on. The mechanic led me to believe the repairs were already done or in progress, then quoted me the cost. He then also tried to talk me in to having a new belt put on. I Asked if all 4 coils and plugs were bad and the mechanic said no, but they had to replace them all per Mini. I told the mechanic that I was in shock at the cost and finally agreed to take the cost down to $759. $400 in parts over $300 in labor plus cost of diagnosis! You should be ashamed for screwing people like this. I will never recommend or purchase another Mini, and in fact will be getting rid of it asap. Spark plugs arent supposed to be changed until 60,000 miles, and the coils failing at 53,000? Im posting my experience and complaints with Mini and Mini of Pittsburgh with the BBB and online sites.

I purchased a 2005 automatic Mini Cooper last year which had 70,000 miles on it. From the word go there where problems starting with tyres needing fixed and reverse parking sensors not working. Then I discovered a much bigger problem whenever I turned my engine on my mini was either revving far too high or far too low. My mechanic didnt know what was wrong and tried a number of things to fix this including replacing the oil (£300!). The problem kept coming back however and so I went to another mechanic who told me my solenoid valve was broken and it turns if you cannot buy solenoid valves separately for minis you have to buy a whole new gear box, roughly £5,000! Essentially deeming the car unfixable. Has anyone ever had this problem/ did anyone find a solution?

My daughter and step-daughter both bought new Mini Coopers in 2003. They drove them and loved them until 2013 when they both bought new ones - then my daughter gave me her 2003 because my Kia SUV was a repair nightmare. I have had nothing but good luck with the auto... And I do maintain it as Im supposed to. Last year my power steering pump went out - cost $808 to replace. Then I found out Mini had a recall on it so I sent them my bill and a letter. Now, remember, the car at this point was 13 years old, and they refunded every penny of my repair. Now how can you beat that? I get great mileage, everything works great. Yes, Ive had normal repairs done, but the only complaint I have is there is a lot of road noise which has been corrected with the newer Minis. PLUS... No one realizes this car is now 14 years old - looks like the new ones.

I have had this car since September 2010 and have been feeling very unsafe in this vehicle over the past couple of months. It currently has 12,000 miles but it is not accelerating properly. The car hesitates between 20/mph and 30/mph. The tachometer quickly moves to the middle of the dial, and then the car jumps or bucks into the desired speed. I took it for service but the technician could not replicate the problem and said that it is handling as it should. They want to send me home in this death mobile. The cars computer system says it is ok so no one cares that Im experiencing a real threat to my life on a daily basis and unable to drive on my city streets safely or on the freeways going to work. Since Im under lease, I am totally stuck having the option to pay it off or give it to someone else. I cannot imagine putting someone else at risk the way they are to me by completely disregarding my concerns and complaint.

I purchased my 2012 Mini Hardtop S on Aug. 2012. Salesman said its limited edition - Bayswater, only 13 of them in California. However, just few months ago I saw another exact same one on the road next to me, I wonder how low is the possibility will that be. Anyway, my previous car was Scion XA 2006 - I had driven that car for 5 years with 100k mileage. In the last 2 months, I had flat tire twice (due to some nail needle on the road). Therefore, when I purchased my Mini, I have tire insurance since the tire I have is more expensive than the normal one. At around 6~8k miles, my front tire at driver side had an area raised abnormally. I went back to Mini Service for oil change and also asked them to check my tire. At first, they said the tire was used. I said I purchased the brand new one thats impossible. Then the technician changed his word, said it was due to some hold on the tire caused by needle. Beside tire issue, the technician also pointed that something wrong with my engine, he has to check it and might take more than one day. Anyway, since the tire problem was under warranty, I did not say anything more, so I left my car in the dealer overnight.Just today, I took my Mini to another dealer for service due to the engine light was on 2 days ago. At first I thought it was oil change only, just the service guy said something wrong with my engine, but it is only 16k miles. I dont race my car, I drive average under 30 miles a day, rarely drive 50 miles a day. Later on, I asked him what is the thickened oil thing laying by the front cover of my engine, he said the original dealer did not do deep cleaning and the oil was leaking from the inside of the cover. I asked him to clean it for me. He said it costs $160.00. He suggested me to go back to where I purchased and they should be able to do it for free. The guy said since there are multiple issues with this car, they might need overnight to fix it.Mini is always my dream car, but now I miss my Scion XA, that car never caused any problem and always been in good condition. I regret purchasing Mini....the dealer attitude was bad and the car always has some problems in very low mileage, by thinking of the cost after Im past warranty period...I think I have to sell it ASAP.

I leased a brand new Mini Cooper Countryman S only 6 months ago. Everything has been great until recently. I was three hours into a 5 hour drive when suddenly a red light came on telling me to stop and shut off the car since the engine was overheating. I immediately called my salesperson who said to use the SoS in the car to get a tow. I was told to not drive for car. Unfortunately, I was on the side of I-95 where 18 wheelers were flying past. Well, I sat there for 3 hours, THREE hours, waiting for my tow that Mini organized. It was terrifying to say the least.It was towed back to Alexandria, Va where I live and leased the car. I was informed that a stone hit underneath and damaged the radiator and that I had to pay for it. What? How could that be? My drive was smooth and nice - no problems. I have since discovered that is a design flaw that exposes the radiator to this type of damage. I had to get my insurance co involved, and I have been waiting two weeks already since a needed part is coming from Germany and they have no idea when it will arrive. I have been car-less except for the first several days when Mini gave me a loaner. After all of my complaining, they have since said theyd give me another loaner which I will pick up shortly. First of all, this is a lease, and this is a corporate problem so I should not be responsible. Secondly, if my leased car sits in their garage for a month (?), why should I make a payment when I dont even have the car. Needless to say, I am dumping this car after my lease, and I am not leasing or buying another Mini Cooper.

Purchased the car new in 2007 for my wife. First NY winter, the car was towed to dealer twice for a frozen throttle. Same thing the following few winters. Lots of other little recalls and repairs. The dealer always had a must be something your wife is doing wrong attitude. Then at 67,000 miles, the engine died on the highway. Towed to the dealer and waited more than a week for a response. Diagnosis: complete engine failure. The dealer wanted $8,000 to put a new engine in the car. I fought with the dealer for weeks and they finally offered a reconditioned motor and I would pay for the labor to install ($1800). Immediately after the car was running again, I sold it for below book value just to get the thing out of my driveway. Waiting for a class action lawsuit.

I was so excited when the Mini came to the US and bought one of the first off the boat in SF. Little did I know the nightmares to come. My husband and I were US Park Rangers in the west when we started to hear a whirring noise coming from my Mini. We were about to transfer to a Eastern NP September 2009. We have always had the car serviced and people would remark how well we took care of our car and how it looked new!The government moved us but we drove our vehicles to Virginia. The whir seemed more prevalent when arriving. It was quite upsetting, as we knew we were on a tight budget. I have not been working for a year due to illness. My husband starting doing investigation on the web and was reading about so many people with transmission problems. He got very upset when he saw the costs to replace it. He then wrote to a ask the mechanic online, paid his fee, and he also said it sounded like a transmission problem. We did not have the funds since we had to find a rental, put down deposits, etc.Our daughter had a new baby who was premature and I offered to help while she went back to work for a month until he was strong enough for daycare. I kissed my husband good-bye as I headed to Florida. Little did I know that it would be the last kiss of our 38-year marriage.He was so worried about the car and if I would make it. He called around to dealers to find out pricing of a new transmission and we were shocked! I found a nice mechanic, not a dealer in Florida to at least drive and confirm if it was truly the transmission. It was, I remember calling to tell my husband. It was nearly the end of the month and time to return. He did not want me to drive alone back to Virginia. He decided to have my son follow me home. Yes we were upset and worried about the costs but decided to at least get it back to the area. I tried consoling him on the phone that night, all was going to be Ok, and we would just have to take out a loan. It was stressful enough just moving and starting a new job. I was going to return home in 9 days. I never heard him so upset.The following morning, my cell phone rang. I received the dreaded phone call. He was found dead in bed. My nightmare began. After many E-mails and phone calls to Mini USA, I was told they would surely look into helping me. Before they could give me any assistance, I needed to take my vehicle to Mini Sterling first for a diagnosis. She seemed compassionate. I needed to fly back to Florida and drive it back. It had been only one month since my husbands death and kept in contact with Mini USA to let them know my progress.I spoke with a local Mini Dealer and they also seemed compassionate. I really thought I would be compensated for a bad transmission. There were so many articles and complaints online regarding faulty transmissions.I made a appointment, they took apart my car, and I wound up paying full price less a 10% coupon discount off of the labor. It devastated me! I was led on that there might be help by both Mini USA and local MINI. My cost was close to $5,000. I was informed that it would be in my best interest to have the clutch done at the same time, even though it was not needed because in the future it would be costly. I was told it would cost thousands of dollars to have to drop the engine, transmission, etc to get to the clutch. I agreed. I knew, with no income it would be even more difficult in the future.I had close to a nervous breakdown, had to meet with a therapist and was put on medication. This was too much for me to handle.Lets now fast forward to the present regarding this costly transmission and clutch! I moved to Pennsylvania to be closer to my 90 year-old mother. A couple of months ago, I noticed that the car seemed to shutter when letting up on the clutch in first, second and reverse. I could not get it into the shop earlier since I am having health issues and my time is filled with doctor appointments and therapy. Finally, I looked at the warranty on the clutch and saw it would be running out in March and figured I needed to get it to a dealer ASAP.Last week, I took it to PA mini, gave them all the invoices and told them it was under warranty. I get a phone call that day saying Sorry, it is your flywheel which is not under warranty and that will be $2,100! I am disgusted! I have been online. I have talked to mechanics and everyone says that it should be under warranty. Mini VA should have seen if there was any problem with the flywheel when they did the clutch and transmission. I was also told that a problem with the flywheel is caused by the clutch not working properly! I nearly had another breakdown. I am so disgusted. Does MINI never stand by their work? Do they always find something else to blame it on? Why do I think this way? Let me tell you about the last problem I had with their dealer in VA.When I had the clutch and transmission done they also did an oil change, oil filter, and air filter. The very next time I went for an oil change, I used a local shop that worked on Minis. It was closer, I did not have to drive nearly one and a half hours and they were cheaper. This was a very reputable place. I sat and waited in their office. The mechanic came out and asked who did the last oil change? I said minii and he said, they stripped the oil pan screw. I was upset, immediately called Mini, spoke with the service manager and he said they probably stripped it. My guy said you dont strip a screw taking it out, only when you tighten it. Mini said bring it in. Then, my guy could not even change the oil filter. It was so tight. He did not want to break anything so I said just leave it. He physically showed me. His mechanic worked for 35 years and never had this problem.I took it to Mini. I explained that I needed this done ASAP because I was just informed I had cancer and needed to drive to Floridas Cancer Hospital for Women. I also wanted them to check over the car that everything is in good shape.Can you just imagine what happened? They said it was not their fault for the screw and that it happens after time and I need a new oil pan and gasket. The bill would be around $1,200! This was unreal. They said I also needed a shaft seal and element if I wanted to safely go to Florida. They said they checked out the car totally and that is what is needed. I felt they should replace the oil pan for free, they would not but did not charge me for labor on that job after really losing it! So I had them both done.Now here is the kicker. When I went to MINI PA and found out about the flywheel they do a inspection. On the paperwork I received, they suggested a new crank seal and oil pan. Just what I had done! I told the manager that and he apologized and said he had not seen that I had it done but there were some dried oil drops.Can you now see how I do not trust any of the dealers? I am out thousands of dollars and still have a car that needs a new flywheel. Is this the way an owner should be treated?

I bought my daughter this Mini Cooper Clubman S 2009 a year ago. AMAZING condition... Only 55,000 miles. We did not know there was a Recall on the timing belt tensioner. The tensioner backed out and the car lost all oil. Therefore damaging the engine. Mini Cooper of Kennesaw took the car in and said that due to the recall, Mini would cover 50% of the cost of the repair. After 4 weeks they tell me the engine cannot be fixed. Now we need to replace.The cost to repair further is prohibitive. They changed the offer, Mini will cover 50% to install a new engine, but I am 100% responsible to pay for the repairs up to this date. They refused to cover more as they needed a service history for the car. I researched and provided a FULL service history for the car because one of the mechanics on the list was no longer in business, they claimed his service records were fraudulent and have removed all financial assistance. I am devastated!!!!

Have a real doozy! Had a 2006 Cooper with 70000 miles with no problems until early May, 2014 when steering became tight. Went to import mechanic friend who put in new power steering pump and then rack and pinion but didnt solve the problem. He recommended I go to dealer, which I did. They told me I needed a new steering column which was binding. They told me there were no steering columns in the U.S. And would have to order it from Germany which would take two months to arrive (7/15). Left the car at the dealer and service advisor would keep me up-to-date but never called me. Went to dealer on 7/15 and was told that the order had been cancelled by someone in Germany but they didnt know who and could be another 2 months before part might get in.Needless to say, I was quite frustrated and asked how much I could get selling the car back to them. Their appraisers offered $2,500(median blue book is $7,500) which I thought was unfair so went to sales manager(who did not know the history) who then offered $4,000 which I accepted. Had to get this off my chest.

My cars power steering will intermittently fail while Im driving. When I turn the car back on, its fine again. I already had one pump since owning the car, number 2 will be next. When will Mini recall for this problem?

Our engine light came on on our 09 Mini with only 18000 miles on it. Took it to the dealer and they told us that there was excessive carbon build up on the intake valves and it would cost $1000 to grind the valves! I asked why this happened to a new Mini with such low mileage on it and was then asked what gas we used. We use Costco Premium almost all the time and then we were told that this is the problem. They said Costco gas was poor quality gas, it caused the problem! What BS!!! Its poor quality engine! We are also seeing other people having this same problem, so it is just not us. Mini should stand behind this problem!

Our car had problems that we could detect before 38K so we took it to a local dealership. They claimed that they do not see any issues and paid for transmission fluid replacement. We have a MINI Cooper 2004 that could not be driven, has 40k on it, was garaged, maintained properly, problems were apparent, but all we could do was to take it to a local dealership that sold us the car. They suggested that we change the transmission fluid and other maintenance, which we agreed to. The dealership assured us that nothing is wrong. They drove it over 100 miles and nothing was noted. We took the car home and had the same problems as before.When we called, there was no other response but that they cannot find anything wrong. Yet the car was towed several times and the dealership denied anything needs to be fixed. Unfortunately, at the time, we had experienced great personal tragedy and could not attend to a car or anything, just the bare essentials.Finally, when we took it to another private small company, they told us about the transmission problems that not only plague MINI Coopers, but that dealerships are known for not assisting with this and deny any responsibility. The same thing happened when we tried to call the corporate office. There is a class-action suit in CA and NJ, but what about the other states? We cannot put out almost $8,000 for another transmission on our MINI. What can we do? What do others do? Why all owners who have similar experience do not get together as folks in California? Why dont we inquire about MINI/BMW taking responsibility for a clearlyfaulty car that has brought us more headaches than we could ever imagined? Most of us saved years to get this car, as did our son. Most of us bought MINI as the dream car and depended on the MINI/BMW reputation. If anyone is able to put together a Web site and gather information from all owners from the U.S.A., I think that MINI would eventually have to assist us with the replacement of a transmission that they put in the car knowing that it does not work.We would do our part, but do not know what or where to turn, it helps to write for others not to buy the car. How could we get together and have something done? The corporate offices deny any culpability and claim that they are not aware of any problems. Transmission is way too expensive to replace and it is not the only thing people complain about, yet, outside from California activism, we just complain and do nothing.Does anyone have any suggestion? Someone with legal expertise? Someone who has experience with car mechanics? Someone who knows that it is possible to put pressure on MINI/BMW to request that they do something--given the years of knowledge of faulty transmissions?It is a sad story. We thought this was a reputable company. I am over 70 and would not want to part with the car that belonged to my deceased son. Could anyone suggest what can be done? Please contact me at ** if you believe that we indeed could accomplish something together.

The 2005 Mini Cooper Convertible, with 64,000 km that I purchased in October 2009, had a transmission failure! They wanted $9,000 to replace it (just past all warranties). They then did something to it for $900.00. I babied it until February 2012. At 112,000 km, it failed again! This is not something you would expect for $40,000!

MINI USA apparently got my address as an incorrect address from a customer who bought a MINI. They failed to confirm my email address, instead immediately putting me on their email list, and also sent my email address to 2 other companies (which fortunately honored unsubscribe requests). I have tried to unsubscribe and complain to MINIs customer service, but I continue to receive emails from them for 3 weeks now. They need to fix their customer service and their IT infrastructure to honor unsubscribe requests immediately.

Minis new 4 door hardtop is beautiful but BMW/MINI cannot repair it. I have had my NEW car in the shop since August 20th. The part needed has been unattainable. (Its backordered. We dont have a manufacturer.) & I havent been given loaner.

I took my cooper in for a tire noise. I paid diagnostic fee of $120 to figure out that it was an almost flat tire. They refused to apply the diagnostic fee towards the installation of the new tire. Also, I was charged $70 to put in two light bulbs. Has anyone had this experience? I feel very ripped off.

My 2010 Mini Clubman S is a danger to everyone. 3 times in the past 2 months, the engine light has come on and then the gauges go out of control. The speedometer and RPMs go up and down wildly; the windows wont roll down; and the blinkers wont work. This is a serious hazard on the road especially if youre driving on the Autobahn. From what I have seen on several blogs, this is a common issue that has gone unresolved. It has 50,000 miles on it and I have already taken it to the shop to have the solenoids and gasket changed. 3rd times a charm I guess because oil is still leaking and the same issues have come back. It is extremely frustrating as a customer that a company would make such a pathetic product that has so many issues in their infancy of its life. People dont have time or money to spend deal with this crap. Mini should recall these vehicles because not only is it a serious safety hazard, but customers are losing massive amounts of money off the lot for ** product. Go back to the drawing board Mini! DONT BUY MINI!!!!!

I have a MINI 2009 Clubman S. At 48000 miles, I had to replace the turbo. At 58000, I had to replace the engine for a failed timing chain. I will have put 10000 more into a car costing 28000 with 56000 miles total. Both the turbo and the timing chain gave me no warning lights from the super duper computer system I was sold on. My dealership in Memphis Tn is horrible as well. I went to one of the dealerships in North Atlanta, Wonderful service! I had been missing the passenger foot mat for all the visits to the Memphis location for years. They never replaced it. The Atlanta dealer did at no charge. I did not even ask. I am at my wits end with my dealership and this lemon of a car. I am talking to an attorney tomorrow.

Bought my Mini in 2004 by doing the design it yourself on the Mini website and waiting months for it to arrive to the BMW dealership. There were no lots full of Mini Coopers at the time. Ive taken it in for every service (now to a Mini dealership, previously to BMW) and the only expense that has been irritating has been replacing windshields, since Ive had three of them. Eventually, at almost 100,000 miles, I had a big rattle and I needed to replace the exhaust manifold and gaskets and that was only $2025. I have enjoyed every year with it. I dont know if anyone still builds your own Mini Cooper of if they are now only stocked on the lot. But I still remember how much fun it was to go pick up when it finally arrived (ordered on Labor Day, delivered on December 27) and it still makes me smile, years later.

Wife had been looking for a new car - one that fit her personality - and chose to order a top of the line Mini - specifically a fully loaded 2018 John Copper Works Countryman All4. After waiting for almost 3 months to have the car delivered from Belgium (BMW) factory, we took the train down to Mini of Portland to pick up her car. Upon inspection we noticed white slime coming from outside the interior of the car and staining the black trim. Dont worry we will get it cleaned up for you was the managers response. After driving it 2 hrs home we noticed the next day that the black trim molding was stained as the Clear Coat (extra by necessary living in the west mountain regions) was bubbling in the front bumper. After taking a day off from work it was brought to the dealership where I was told there was a notice out from BMW but since the model of the car they hadnt received it from corporate so they wouldnt fix it because they would have to pay for it!!! Doesnt matter that it is a 4 hour round trip plus my cost away from work. When it was finally down they had to take the hood off and clean the slime off - which is what they stated was used to prevent rust from the transatlantic trip. OK, if that is what a takes, even if it was inconvenient and expensive for us. She wanted her dream car and said it was worth it.A week later the white slime was back and a passenger side window molding fell off. Called the dealer and they said to take another day off from work and make a four hour trip down - of course at my convenience. While trying to figure when to take it down we noticed that some of the Mini medallions that are throughout the interior were starting to peel off. I finally got so angry I called the Mothership; BMW of North America to file a complaint. After nearly 2 weeks I was called today and told I had to deal with the dealership only and that BMW of North America had nothing to do with.I said the dealership didnt build it and that BMW of North America does indeed have everything to do with it as they represent the brand and factory and that whether a car cost $5,000 or $5,000,000 there should be no reason for shabby workmanship. He continued to deflect responsibility until I just disconnected the call. So, save your money and buy a used Yugo - at least you know the quality to expect.

Oh boy!!! I wished I would have read some of the reviews before buying into this 2012 Mini Countryman S from a CarMax dealer in GA with 26k miles, automatic, that is currently at the dealership for a shift assembly repair. Bought the car with warranty still in place. Without warning, car would not get out of park, had to be towed in. Dealer took a few days to diagnosed that a leak was found that came from the drink cup holder that leaked down into the shift assembly, and considered it was due to what they call misuse. Now I dont know about everyone else, but I thought drink holders were made to hold drinks??? Well duh! Not on these Minis!!! An 1,800 out-of-pocket repair. I dont think anyone would purposely pour a drink into the cup holder but I think accidents can happen. It is very concerning for me because I have to pay for this car for several years and was thinking about purchasing the extended warranty for coverage while still paying for this car. Based on the reviews Ive read, I scared of whats to come next. Ive never owned a car to be totally disabled on me and cost me for repairs while under warranty for major problems. I really think that Mini/BMW or whomever needs to take a look at their warranty. After all, a car doesnt just need oil and water maintenance! I feel stuck and afraid of whats next. As far as Im concerned, they should just remove all the drink holders or caution or let customers know its just there for show and not to hold cups with liquids in them!!!!!!

We absolutely love our late 2017 Mini Countryman Cooper S ALL4, reliable, sporty and fun to drive. However, the radiator design is flawed and prone to damage by rocks that can enter via the large grill opening in the bumper. The design is such that the cooling fins of the radiator are located between the cooling pipes whereas most cars the cooling fins also go in front of the radiator. The issues is when a rock enters, it can pierce a hole in the exposed cooling pipes (the vertical lines either side of the cooling fins) rather than the fins absorbing the impact of a stone as they do on more traditional radiators. Though it is a design flaw, it is not under warranty as is is caused by general wear and tear and not a manufacturing or assembly fault. CAD ~$300 parts and ~$400 labor plus tax made it a bill of CAD $900 to replace the radiator.

My car has had 2 HP fuel pumps, aux water pump, a new bat replaced at 8k, oil pipe, gaskets valve cover and 2 timing chain tens replaced prior to 50k. The warranty has now expired. BMW wants me to sign a release as they are offering to pay 50%? Help.

After reading the bad reviews I felt I had to say I bought my 2006 Cooper new from Mini Irvine. It has 115000 miles on the clock and has been trouble free. I recently had to replace the AC pump, but apart from that it had been only tires and brakes. An excellent car. WE have however serviced it regularly and Im sure that helps.

BMW Corporation were rude and wanted no responsibility once you bought the car, if things went wrong. Now experiencing a steering and fan pump issue and was never informed of their extended warranty offered and Im very disappointed once again in the company. The company has put my life in danger by not informing me of this imperative and vital information!

I have had this 2007 Mini diesel from new, and it broke down at 19,055 miles. I took car straight to Mini BMW garage, Bournemouth, where I was told that the clutch was gone. I replied that I have never had a clutch go on any of my other cars in all my years of driving, and didnt think that 19,055 miles was reasonable time to go on. They agreed and they quoted me a price of £1,300 if it was my fault, and they would give me a call back on if it was faulty or was my fault. They called later to let me know the clutch and flywheel were gone and was now going to cost me £2,500 and it was my driving that caused this. I replied to the above explaining that I never had a clutch go before ever, etc. They contacted the Mini head office who said that they would agree to not charge me for parts, but I would have to pay for labor, this being £1,334. This was including a further 10% discount from Mini BMW garage. I was not happy with this and sent 3 emails to Mini customer service saying I was not happy, but they said they thought they were being very fair with this price. My argument was that I have had car from new and 19,055 was not good, stating that this wasnt an isolated case as I had researched the internet on this matter, and they said internet information was not genuine and they take facts from their records (funny that as they are not available for me to see!).The outcome is that as the car had been with them for over a week and they had said if I take legal action, they would withdraw their offer. So as I needed the car, I agreed and paid for the labor. I am very angry on this and feel they just fobbed me off. I am now scared that something else goes that’s going to cost this much to something I think was not fair under the Sales of Goods 1979 Act. I had this car from new and have never let anyone else drive my car. I have been driving for over 30 years and have been complimented on my smooth driving. I am 48 and not a boy racer! But now I feel they have also insulted my driving. From their action, I will never buy a new Mini BMW ever again. I also cant afford to take legal action upon Mini BMW. So basically I am left feeling broke and angry on this matter.

Loved my Mini for 10 years. Now everything is breaking! Most recently 2 pulleys related to the engine have melted and would not turn belts. Also at have a problem with pulley related to air conditioner... Any advice?

I purchased 4 Mini Coopers for our company. 2 of the Minis experienced serious braking issues. 1 of our engineers got in 2 low impact collisions when the brakes locked and failed to stop. The 2nd Mini, our engineer was on the freeway, going 70 MPH, when traffic started stopping. He put on the brakes and they went to the floor. Completely failed. He used the emergency brake to slow down and the brakes started working.Both cars were towed to Crevier Mini. I complained to Crevier & to Corporate. Corporate investigated and found nothing wrong. Crevier went through the software logs and found nothing wrong. However, these cars were in US a couple of months before these incidents happened - which makes them intermittent problems. Our engineers refuse to drive these cars. I wanted them returned - but to no avail. I asked Crevier to buy them back - I cant in good faith sell or turn these cars in as a trade-in if I feel there are serious problems with the car. Crevier offered to purchase them back at an approximately $18k loss. I am so unhappy with this whole experience.

2009 Mini Cooper S owner - In 2014 It was love at first sight, so much so that I flew to Colorado to Ralph Schomp Mini to pick up my car and make the drive back to Texas. A real beauty - pepper white with blue racing stripes, a blue jean style convertible top, gorgeous black rims, paddle shifters, heated leather seats, and only 30k miles!! I should have done my research. This year is a lemon. There is a huge class action lawsuit where Mini admits the Timing Chain is defective. Shortly after buying my car (in 2014) I received a notice in the mail regarding the lawsuit. Of course, I panicked and went to the nearest Mini Dealership, Momentum Mini, who calmed all my insecurities stating the timing chain was replaced and handled by Ralph Schomp Mini.Funny thing is in February of 2017 my car started the famous Death Rattle (go ahead and google it). The class action lawsuit was good for 7 years of 100,000 miles for the noted years with the defective timing chain. Here I am with my Mini in the dealership, around 2.5 years after purchasing (and after the timing chain was replaced) and Im told the entire part was not in fact replaced, only looked at, and Mini decided the entire timing chain kit did not need replaced. Mini has DENIED any liability in this defective part of in the improper replacement. My bill is now running well over $2,000. I WILL NEVER BUY ANOTHER MINI... and I was the owner of two. My mistake. Mini has soured me. Do your due diligence and read the reviews online. Many people this year are experiencing multiple timing chain replacements among many other repairs. Its not worth it... and theyre not a company that stands behind their product or their customers. Awful.

Mini Cooper convertible S car is a very sturdy, fun ride. Mini has since updated their options which now includes a much more comfortable ride with a lot more options. Love the ease of the convertible top. The ride was a bit stiff for long distance motoring but has since been fixed to accommodate more comfort, electric seats, backup cameras, just to name a few. Such a sporty fun ride that I feel very safe in.

We bought a 2016 Mini Cooper. Jan 2020 It had 46000 mi. 1 year and 4 Mos later we had it serviced at 48000 mi and were told engine mount failed-cost $786. Repair manager said he has seen this happen many times with the mini. I called several other repair places who said the same thing. Our friend who just bought a mini said it happened to him.Our $2000 4 year extended warranty excluded coverage for this. We dumped this warranty and called mini to get some type of reimbursement for this obvious design flaw. They offered nothing- not even a partial refund. Looking to sell our mini cooper asap. BUYER BEWARE- MINI CORPORATE DOES NOT STAND BEHIND ITS PRODUCT

I have put less than 7000 miles since my lemon was purchased used. Over 2,000 dollars in repairs so far. Mini Coopers should be made obsolete because of unreliability and bad engineering. The salesman I dealt with do the two step and lie by omission. Buy anything else!

The fan kicked in the day I bought it in 2009, just after leaving dealer. Little did I know, it was in need of servicing then. $4,300 in repairs in under a year and still the vehicle overheats. Fan, water pump, thermostat, reservoir tank, all were done and now its going to be serviced yet again at local Mini dealer. They say the parts are warrantied but what part fails after eight months of regular use? The closest repairs are two hours away. I continue to rely on my insurance towing to get the car to be serviced as the vehicle will not make it there safely.I cannot recommend this brand to any one walking on a Mini lot nor can I express a positive remark about my experiences to family or friends. BMW should listen to all of the blog entries and issue a manufacturers recall on the entire line up. Faulty fans, transmissions and water pumps isnt enough to convince you to shop elsewhere? Then try your luck but there are plenty of warnings. A lot of disgruntled customers blogs had been available prior to my purchase. Had I read any of them, I would have steered away in a more reliable vehicle.

1. Right and left engine mounts cracked at 55k. 2. New transmission at 55,123 miles. 3. Weather stripping rotting and replaced often. 4. Convertible roof replaced due to rotting weather stripping (twice). 5. Power steering hoses leaking and replaced. 6. Thermostat replaced. 7. Thermostat gasket replaced. 8. Oil pan leak and gasket leak. 9. Trans harmonic converter replaced.10. Bushings.... The most exciting part of this car is that indicator lights dont come on for some of these issues... I can tell you from experience that its very unsettling to have some of these issues arise when on the freeway or on busy city streets .P.S. I maintained this car accordingly my Mini advisor told me so... along with that he stated he just didnt understand why I was having so many problems.

I bought a brand new 2006 Mini Cooper S convertible in April of 2006. I have brought the car several times to the dealer for maintenance and minor service while the car was under 36,000/3 years. I have complained three times before the 36,000 mile mark that the engine was loud from a knock/rattling I heard and each time, it was dismissed by the dealer as XYZ. Assuming they were the experts, I figured it was nothing. Well the knocking didnt get any better over time. The next time I brought the car to the dealer, it was two years later and the car had about 43000 miles on it. Keep in mind, I own two other cars, so driving this wasnt a priority. It was supposed to be my fun car. I hadnt returned to the dealer in two years because I thought the car was out of warranty and I can get oil changes cheaper locally. This time, when I went to the dealer, I brought this up again and told them specifically when the knocking occurs which they never asked when the knocking or loud engine sounds occurred. I gave them specifics and suddenly they were able to figure out what it was. Now that the car is out of warranty, its the dual fly-wheel that knocks and its $3,500 to repair. I was unhappy to hear about it because I brought it up when I bought the car but since I am not an auto mechanic, I didnt have the technical name of what it did. It also knocked the loudest when the car was cold. What pissed me off is that they acted like I was crazy. The worst part is they accidentally gave me a copy of a service bulletin from Mini corporate that addressed the dual fly-wheel problem from 2006 then revised in 2007 then again in 2009. The long and short of it, they knew about the problem and according to the service bulletin, it allowed for repairs at customer request. I called Mini corporate and told them my story. They said that they would help but didnt because the car hadnt been brought to the dealer in two years. In the end, nothing was done because the car was over four years old (although under the 50,000 miles limit). I did not know there was a drive train warranty of 4 years/50,000 miles. I assumed it was 3 years/36000 miles. This is the number one reason I didnt go back to the dealer. To add insult to injury, the dealer told me that if I had come before the car was four years old, they would have helped me, but I did, several times. Had I known how inferior Mini cars were, I would have opted for the extended warranty or another manufacturer. I have owned over ten cars and never had a problem like this. I do not have $3,500 sitting there waiting to fix a transmission on a new car, especially after paying over $30,000 for it. I asked the dealer to get me in touch with the regional person and Im still waiting three months later. I asked the dealer for something in writing stating that they are not covering it and still waiting on that. The sad thing is that, I have had better experiences with less expensive vehicles by other manufacturers like Toyota, Mazda, Nissan, Chevrolet, GMC, and Mercury.I just wanted them to honor the service bulletin they knew existed. I just wanted my car fixed for a known defect.

I love my 2012 Mini Cooper, looks sharp and handles great, fun to drive, great get up and go, shifts good, like that you can easily customize the look of your vehicle. I like its color red, the 10 year US anniversary version, bonnet stripes, interior features including heated seats and cruise control, great cd player and sound, love the interior lighting. But it could be easier to get grandkids into the backseat. And as with any vehicle, it could have better gas mileage or electric, now that they have a 4 door coupe I would have selected it to better get kiddos in backseat.

Summary: My Mini had bad quality, and almost killed me twice in 3 days; horrible service; completely unacceptable. Car situation: 6 months old, around 4,000miles, purchased Aug. 2016 from mini of St. Louis. Details about car quality: 2/26 Sun.: When I drove on highway, my car lost power immediately. Luckily I could make it to road shoulder. Car was towed to Mini at the same night. I got my car back on 2/27 and was told that this issue was caused by bad gas. But I only went to Sams Club to get premiums gas. After I got my car, I drove home directly. This morning 2/28, I drove my car to work. My car was broke down again when I was driving on highway around 7am which was rush hour. This time, I couldnt make it to road side, because there was too much traffic and I was using most left lane. Due to drivetrain malfunction which was shown on the panel of the car, the car stopped on most left lane. I almost got killed by this situation. I had to call 911 to get help. Policemen came over to shut down the highway and pushed my car from the left lane to the road shoulder.How could my car broke down when its just 6 months old and only has 4,000 miles? How could Mini of St. Louis gave me the car without fixing it and put me in life threaten situation??? Whats really wrong with my car??? Whats Mini quality??? My Mini almost killed me twice in 1 week!!! Details about service: Mini road service: 2/26 Sun. When I called Mini road side service, they used 1 hour to locate my car, when I was stuck on highway. Your road service finally located me and told me the tow car would show up in 50 mins. After 50 mins, your customer service called me and told me the driver cancelled it. And she told me they couldnt find any tow car and asked me to leave my car and would tow my car next morning on the highway. I refused it. I told her I was on the highway, nowhere to go and worried about my car would be hit by other cars. Finally she agreed to help me to find another tow car which showed up around 1 hour later. Totally, I sat in my car around 3 hours on highway to get your help. Thats unacceptable!!! This morning, when my car broke down again on highway, I called Mini of St. Louis to get help. But they answered my call and refused to help me and asked me to call Mini road side service. When I called Mini road side, your customer service asked me to call local service and told me that I could get service quicker. How could both sides just kick me around when I was forced to park on the high speed lane. Finally, road side service agreed to help me and the tow car shown up around 9 am. Total 2 hours. Police station has this record, since they came over to shut down the highway and moved my car.Mini of St. Louis dealer shop service: gave me back the unfixed car and put me in danger. This afternoon, I went to Mini of St. Louis and told the sales manager what happened again and requested to changed to another new car. Because what has happened to me, I couldnt continue to trust this Mini. The sales manager refused to replace my trouble vehicle with new Mini. And he told me I was unreasonable!!! This car and service threatened my life twice, and the response they gave me was totally unacceptable.

On 3/1/16 my 2009 Mini Cooper caught fire after I turned the engine off and walked away. It started smoking and the engine compartment was fully engulfed in flames in just minutes. My car only had approx 69,000 miles on it. The result was a total loss. I never received any recall notice about my car despite the fact that I took it in for maintenance numerous times. Ive read that other owners had engine fires back in 2012. The dealership did perform a turbo heat shield check on 10/28/13.On 5/ 13/11 I had to have the turbocharger and oil supply pipe replaced at a cost of $3212.38. I recently received a notice for a class action suit against BMW for timing belt issues and engine failures. Dont know if that is relevant to my fire issue. I have received a settlement from State Farm Insurance for the fire loss but I think Mini Cooper and BMW should be responsible for these issues. How many other Mini are on the road that may catch fire? I would just like to know where I should start with these companies. I would appreciate any advice. I have all my receipts and images of my car fire.

I have been burned twice now from the exhaust pipe on my husbands Mini Cooper S (2010). I was taking groceries out when my right calf brushed up against it! They need to change the location of the exhaust pipe!

Recently my own Mini Cooper taught me more than I ever wanted to know about interference engines. Apparently when the timing chain tensioner fails it destroys the engine completely. So my Mini, which I love, which was my only way to get to work and help keep this country free is now sitting on a $12,000 repair bill. Now I am left to explain to my wife why she will not have a vehicle available to take my 2 and 3 year old to the dentists because I need to make money to pay off the car loan on a vehicle that is essential worthless. So needless to say I have done my research and have found a plethora of issues concerning the timing chain design problems that plague minis. From my perspective it just does not seem fair. I want to get this issue resolved. Better yet I would like to get this issues resolved without the necessity to take out a second mortgage.

I bought a brand-new BMW Mini Cooper D in February 22, 2012. After two days, in the morning (February 24, 2012), I got big problems. First, the driver door was not opened. Second, when I turned my car off, the engine continued to run and the bonnet was hot with smoke and has burning smell for more than 5 minutes. It happened 3 times within 3 hours on that day. This condition has happened again in March 8, 2012 and March 21, 2012. Third, the window was opened by itself (I mean, I didnt do anything to open the window.) four times from February 24, 2012 to March 5, 2012.I have visited four times the AS center since February 24, 2012 (2.24-3.19) to fix the problems. But the AS center fixed only the first problem (The driver door was not opened.), and they changed the air conditioner compressor. Unfortunately, they failed to find out the reasons for other problems. Those things are a shock for me. How come those things could happen to the brand-new BMW within two days of purchasing it? But more shocking for me is the response of Deutsch Motors in Korea. One of the customer center staff called me on March 19, 2012 and said in an unfriendly manner that the company is going to provide only an accessory made by Mini to compensate the inconvenience I had.Yes, of course, I deserve to have some compensation for the cost of my time, mental stress, inconvenience, and mileages (about 120 km from my place to the AS center). But what I really need is confidence that I am concerned by the Deutsch Motors. I am a customer who is suffering with car troubles since I have bought it. But what the company just wanted is to close this case with Mini accessories that I even dont need. This is a very wrong attitude in handling customers. What do you think?

Advised by Mini, I need a new engine below 100,000 miles on a 2003 Coopers. Original clutch, all recommended and required service done by authorized Mini dealers. Owned since new. Experience is that MINI and BMW do not stand behind their product. Buyer beware!!!

Mini Cooper S 2010 problems -- I got this car from my niece with only 17000 miles on it. Since then, my car has spent a lot of time on local dealership. I had to replace following things: Faulty High Pressure fuel pump, Torx Bolt, Pressure hose assembly, Turbo heat shield, stabilizer link, steering box, brake pads and sensors, vibration absorber, Timing chain tensioner leaking, aux water pump. They also serviced my car for carbon build up in the intake valve. Well this was done in last one year. Last week my car stopped at the freeway and I had to get it towed to Mini Dealer in Gaithersburg, MD. They told me that it has missed the timing which could be due to slipping timing belt or loose timing belt tensioner. I am waiting for this phone call and heavy bill they are going to tell me about. Since the car is just out of extended warranty with 27000 miles and little over 4 years, MINI will not cover the repairs.

Hi, I purchased a used 2010 Mini Cooper less than a year ago which I am still financing, Yesterday my wife was on her way home. The car started smoking from the vents and soon after the car locked down while I was driving and could not breathe. While driving on the left lane she was able to come to a stop and turn off the vehicle then the door open for me. With the door open she then turn back the car as other vehicles saw that the car was smoking. They let me merge to the right lane. A police officer in his car noticed that something was wrong and came to my aid. As he was asking her what is wrong, she tells police officer that the car is smoking and thats when the car lit up in flames as the horn was going off. The car and all of hers and my personal belongings got destroyed in a blazing fire that almost killed her. What should my next step be? I am out of car, my laptop, cell phone, sneakers, etc. A response is needed. Thanks.

I had a Cooper S 2008 which had few issues only. Oil leaks. AC compressor failed. Gear box will not go after 3. Talking fair. NEVER buy this crappy product. I will not pay a penny for 2015 brand new with 10 years warrant. THANKING you and hope readers will know its good if you have 2 cars and you work for the agent.

2015 Cooper 2-door hardtop - I was driving down a hill from my neighborhood and I braked to slow down. The brake pedal stuck midway to the floor and wouldnt stop. I had to use my emergency brake to stop. Once I let up on e-brake the brake pedal released. It is in the shop now.

I am shocked and dismayed about the number of complaints about Mini Coopers! I too fell in love with my 2009 mini (cute as a box full of kittens!) LOVE driving it! BUT at 25k the water pump went. At 49k the top had to be replaced. Later the thermostat housing cracked, and at 82k a freeze out plug inside the timing chain housing blew out, blowing the engine. I still love the car and am going to fix it (at about $8000 for a used engine). I think BMW should be responsible for all of these engines blowing! What if the used engine blows? I cant afford another 8 grand!!!

My Mini Cooper Spontaneous caught on fire. Before all this happened, I took the car in for service. I stated to the service advisor that the car was not driving right. I said Im sure that some services need to be looked at. My buddy ol pal popped the key into the card reader and said, Nope, nothing showed up. Youre good to go. I exited with a smile on my face, never thinking twice. It could be that my mind was playing car games.On Saturday, 8/27/11 (10:30 pm), the car was sitting in drive. I came home, parked the car and didnt hear or notice anything. On Sunday, 8/28/11 (4:00 pm), a police came knocking on the door. My car was on fire. The plantation fire department was in the process of putting out the fire. The cause was unknown. The fire department guy said, From the looks of this incident, whats seems to cause this was the electrical fuse. The flames were shooting 8 ft in the air. The car is totaled. Theres no engine. Theres nothing left besides some of the interior cabin.

I have only had my Mini Cooper for 2 years and I have had thermostat problems 4 times, and it was replaced; the windshield replaced; the windshield wipers broken; tune ups and oil changes that are astronomical; and currently, electric problems. I have had more problems with this Mini Cooper than I have had for any other car in my life. Im beginning to believe this product is a lemon, a true sour lemon. After it is fixed, I am trading the damn car in. I have put more money into this car than I have had with a Toyota. My old 1996 Toyota Celica 25th edition runs better than this damn car and it is 17 years old. The car may be cute, but looks are deceiving. Do not buy a Mini Cooper. I repeat, do not buy one. Go buy a Toyota.

Purchase a Mini Cooper 2011 Countryman with 47,000 miles. I had dealer in north Scottsdale look the car over and was advised that mechanically the car is perfect. As the warranty ran out at 50K why would they want to find anything. At 56,000 miles the fuel pump in the fuel tank failed. I was told this is not unreasonable. The solenoid valve also failed and leaked out into the electrical harness and almost onto the electronic board (I was advised). The cost of this repair was about $4,600. I also had to replace all four break pads (not unreasonable but it was just another cost - $800).At 60,000 miles the clutch went bad most likely due to the fuel pump causing the car to buck like a horse for a while. I was told that this is to be expected from a mini. Cost $3,200. Total cost of the two repairs is $7,800. Considering I have had the car for 12,000 miles and the dealer told me that the car was in perfect working order when I purchased it I am to say the least very annoyed and angry. We bought this car to be a low cost effective vehicle. It has been nothing but a money sink. And to quote the dealer these issues are reasonable. So at minimum I can expect these costs to be incurred every 60,000 miles. Possibly more if other things go wrong.Dont buy a Mini if you have the choice. They are defective, unreliable and expensive to own. Buy a V8 truck. It will be more cost effective as you wont be paying for repairs to a poorly designed car.

Dont ever buy a Mini Cooper new or used. Awful awful awful. I purchased a new Mini Cooper S in February 2007 and just recently traded it in for another car after driving only 85k miles. A partial list of what was replaced or fixed - two timing chains, two high pressure fuel pumps, two engine computers, two thermostats, two sets of spark plugs, one water pump, two walnut cleanings of the intake manifold, turbocharger oil line + other nightmares that I would just as soon forget. Not to mention bmw brakes having to be replaced every 20k ($800.00 per axle) and clutch (it was a manual) at 50k when most for me last >100k ($2500.00). It is critical if you own one of these to check the oil periodically as it will use some. Many of the engine failure problems that happen are because all the oil goes and the vehicle dies. The vehicle will give you no warning of low oil. It is the owners liability.I traded the vehicle to a dealership because I could not in good faith inflict it on someone directly. Fortunately, between factory and extended warranty did not have to pay that much to repair BUT no car should have this many problems. Engine warning lights would keep coming on than going away and after a few years never could trust the car to not breakdown so stopped driving it long distances. The mechanics has a hard time diagnosing these random failures so had to wait till could hold the code for them to fix. This is not a car that a regular repair shop could easily diagnose. If it was complex or an engine code, had to go to the dealer. Have owned regular BMWs before and really liked them. Do not understand how BMW could attach itself to a product this bad.

The cars are garbage - trust what youre reading online because the issues are real. The dealers say well its a BMW - when your service bill is regularly $800-$4000. Well then I guess Volkswagen charges their customers PORSCHE repair rates? FIAT - Lamborghini? Turbo replacement - 70,000 miles = $4,000, clutch replacement 60,000 miles = $2,800 the whole front end of the car comes off, 2 water pumps & two tows!Car sucks oil like the Exxon Valdez 1qt every 1k miles at least and you have to check it ALL THE TIME. I havent had to do that since my first car in 1987 - which was built in the 70s!!!! RUN FLATS SUCK - harsh ride, costly to replace - TPSS sensors $199 each. Car engine clacks/rattles/ ticks/hesitates (turbo). Instrument cluster lighting - pixels go out. Third brake light - no longer working - $300 + labor. Convertible top wear (rubbing the mechanism) dealer says outside influence/tear - but it ISNT MINI Corporate doesnt want to hear it - doesnt acknowledge anything let alone work with you.The good things are its a good looking car, fun to drive but not near enough to offset the horrific expenses to keep it maintained and fix the amazing amount of problems that come up. Like others in the forum say - MINI Corporate considers everything to be your problem - too bad, so sad - next customer please. Well not me. Cant wait to get rid of it.

Yes! I am finally sending my Mini to the junk yard tomorrow with not even 100,000 miles on it! The first transmission blew up early on. Of course, like most of the others, I found the replacement cost insane. I found a replacement at a junky which I could afford. That lasted a few years and yes, that blew up too. I also had the mysterious misfire in cylinder 4 that you read about. My cooling system /radiator went down. My drivers side door wouldnt open unless you threw yourself against it. The back hatch wouldnt close properly, so it leaked. My drivers seat broke. I had a few broken windshields like you read about. The computer never worked right. What a nightmare!

The car is scheduled for yearly oil changes. Because it was 2000 miles over the oil change time when it was changed, they refused to honor the new car warranty. I could not believe it and went to corporate, to no avail. The turbo went out and they refused to fix it on a 35K mile car purchased new from them.

Has anyone else had trouble getting the wheel-controlled Bluetooth phone controls? Mine comes and goes, without any apparent cause. Dealer said he could fix it for a thousand dollars US. No way. Others have told me this is a known fault. Any and all suggestions appreciated. By the way, I love my Mini Cooper S 2008, 54,000 miles, hardtop.

I bought this car from a Mini dealer in June 2011, supposedly to have a normal years warranty and full service when required. Within a couple of months the cam chain snapped on the M25, breaking the casing, which drained it of all oil. The Mini was repaired under warranty, and I was told that there would be no further detriment with the car. Within a few months, a leak appeared within the car and damaged all the upholstery, which again was cleaned under warranty, but has subsequently reappeared after the warranty expired. The car was recalled for a part replacement whilst still under warranty. The car had been burning oil at a phenomenal rate which it still is. I was told that this is normal and generally have to put two liters a month in the car, despite not doing many miles.Within a month of the warranty expiring, all four tires needed replacing, despite having only done 4000 miles since the purchase. A fault light appeared regarding the wiper reservoir, which will not reset. Then after only 39,000 miles, the clutch started slipping and needed replacing which cost over £1000 to replace, which seems to be standard as I know two other owners which have had to replace the clutch at such low mileage. Since having that done within a month the front two new tires have had to replaced at a cost of £150 each as a result of the suspension bushes wearing, and which this is going to further cost more money to rectify. All I get from the dealership is literature on new Minis and as yet they havent even offered me the service as promised. Buy a new one, no thanks.

I purchased my 2007 Mini Cooper S used in October of 2010. Shortly after purchasing, I was contacted by Mini to tell me about a warranty recall in the transmission, which resulted in replacing the transmission, clutch, timing chain, all of that. This did not cost me anything as it was under warranty. Ive always followed the regular maintenance schedule for my vehicle and have only had small repair issues for the most part. However, I took my Mini in for an oil change Nov. 21, 2014 and also to ask about a knocking I was hearing in the engine. I got a phone call from the dealership near the end of the day with some pretty bad news. Apparently, my timing chain is broken and has also broken the guide rails (Im not sure what those are), causing pieces of metal and plastic to fall into my oil tank. The cost to replace the timing chain is $1566. I was pretty shocked, since there was no indication anything was wrong with my vehicle. I was told that a leak in my turbo oil supply line is what caused the timing chain to break. Basically, every time the turbo was engaged, oil was just spewing out everywhere... I never saw it on the ground because it would burn off and didnt leak while the turbo wasnt engaged. I was told by the dealership Mini doesnt have an internal oil sensor to tell you if your oil level is low. My Mini was almost bone dry when I took it to the dealership and thats what caused the timing chain to break. So, to fix the leak and the timing chain, Im looking at almost $3,000. To me, this is completely unacceptable. Ive always taken good care of my vehicle, and the fact that there is an engineering flaw (not having a low oil LEVEL sensor - they have a low oil pressure sensor... but that doesnt come on until your car has about a quart of oil left) isnt my fault. And I dont really think I should have to come out of pocket $3K for it. So now, my Mini is sitting in my garage and not being driven because I cant convince myself to fork out the cash. Im working with the company right now and Im hoping theyll pay for this repair since its a systematic breakdown of their own engineering flaws.

I am writing because I am shocked at the terrible reviews I just read. I have owned my 2005 Mini Cooper Convertible since November 2005 and have never had a single problem. Of course some of that may be due to the amount of miles I have on it (about 38,000). We drive it from N.C. to Fl and return once yearly. Although there are only a few miles, the main thought I have is, why havent I had any problems in the 12 years I have owned it? Anyway just want to share my good news after reading the previous ones.

I am writing to express my extreme disappointment with the recent failure of the original clutch/flywheel in the above referenced vehicle. The vehicle was purchased new from Mini of San Francisco on February 17, 2007 and all scheduled maintenance has been conducted in a timely manner including a recent scheduled maintenance on September 15, 2011 (Mini inspection), a mere seven weeks before complete clutch failure. No comments or suggestions were noted by the mechanic during this scheduled maintenance that clutch wear was occurring or should be monitored.The Mini Cooper was driven under extremely light driving conditions with an experienced manual transmission driver. The vehicle was typically only used for “motoring” trips on weekends. The previous manual transmissions driven were a 1986 Honda Civic DX (original owner 97,000 miles with one clutch replacement at 65,000) and a 1996 Honda Civic DX Hatchback (original owner with no clutch replacement as of 60,000 miles when car was donated). Furthermore, the driver was experienced in using the parking brake while resting on a hill to spare any unnecessary clutch wear. All maintenance has been performed by Mini of San Francisco and online service history is current per owners’ lounge website.The driver had never experienced a complete clutch failure with no prior warning signs. Furthermore, the driver had never seen a clutch fail under such light driving conditions so anticipated that it must be some sort of mechanical failure and immediately drove the vehicle to Mini of San Francisco. While the service department of Mini San Francisco provided excellent customer service, the driver conducted his own research into the situation while the mechanical review was being conducted and has noted that many other drivers of this vehicle have cited the same problem.The driver seeks a response from Mini USA on this very disappointing early clutch failure, the occurrence of this situation within the specific model, and the manufacturer’s guidance on extending the life of a clutch.

2012-01-16, today, approximately 22,000 drivers of a Mini Cooper S, the Mini John Cooper Works, from the years 2006 to 2011 in Germany have to go back to the garage. The reason for the recall: a faulty circuit board on the water pump that is responsible for the cooling of the turbocharger, resulting to overheating or even fire. The vehicle owner will be contacted by the manufacturer and ask for free replacement of the faulty component. This message has been in the news section of Motor-Traffic.de with the slogans. Mini calls back 22 000 vehicles in Germany - released on 2012-01-16.

I purchased a brand new 2008 MINI Cooper (back in 2008). I currently have 126k miles on the car. I bought this car because of the good gas mileage. Unfortunately, once I actually paid off the car (60 month financing), thats when coincidentally the problems started. I have had to replace the coils and spark plugs (several times), cyclone separator, and water pump and thermostat. After a lot of research, it seems like these are common failures. Now it has cost me much more to repair/service the car than what its worth. As much fun I have driving the car (easy to handle, sporty) - the total cost of ownership isnt worth it.

I first purchased a used 2011 Mini Cooper Countryman with automatic transmission in early 2015. I owned this car for 4 months and at about the 2 month mark I noted the transmission seemed to be having a hard time with the shift into 2nd gear when the car was cold. Initially, it was so infrequent that I thought it was nothing but then my boyfriend noted the stutter as well. Throughout the third into the fourth month of ownership, I returned to the Dealer for service three times trying to correct the issue. They insisted they could not duplicate the problem even when I left it for several days so that they could run the car cold. I was moving to Greenville, SC and was uncomfortable driving that car that distance with a faulty transmission so I traded in the car on a new Mini Cooper 4dr hardtop.It is important to note that I had purchased a rear mount bike carrier from the same dealer about 2 months prior and had used it only about 6-7 times since the $700 purchase. I dealt with the same salesman on many occasions throughout the 4 months, Ryan **. When I decided to trade in the 2011 for a new Mini, he was aware of my need for a rear mount bike rack. When I picked the car up at the time of purchase, they had to remove the bike rack from the Countryman and install it on the Cooper. They were unable to but assured me that mini had an adapter for it which was not yet available.I moved to Greenville, SC and after the winter, I went to the local dealer, explained the situation to them and asked whether the adapter was available. They informed me that with the 2016 year model, the rear mount bike rack required a factory installed option to be a part of the car at the time of purchase and that there never was nor ever will be an adapter. My car did not have a factory installed bike rack option. I have a shoulder issue that prevents my using a car top mount. Mini of Rochester AND Ryan ** failed to provide me with a suitable vehicle for my needs and in effect lied to me at the time I picked it up (note, I had not yet ever driven it off their lot after purchase) regarding the adaptability of the car I purchased.I am stuck with a new bike rack I cannot use and a car that cannot transport bikes. Therefore, I will need to buy a new car. They could have corrected this issue by telling me that at the time and I would have bought a different vehicle from them that would permit the use of my bike rack, but they did not. After this experience, it will not be a Mini, nor could I ever suggest anyone buy a Mini given the ethics of the car dealer as displayed by their representative, Ryan **. I tried to post this testimonial online. However, Mini picks and chooses what gets posted so your testimonials are not accurate representation of customer satisfaction. Another reason not to trust Mini.

My wifes 2003 Mini Cooper developed a steering noise and its steering boot was found leaking fluid in March of 2012 .Repairs were made to replace the leak and its steering rack in March of 2012. In May of 2013, we received a letter from Mini advising us of steering problem issues to the 2002-2005 models. In August of 2013, the steering became very stiff and was taken in for repairs. The repair facility found that the power steering pump was inoperative and the pump cooling fan had seized. These were replaced. Due to the severity of the steering problems taking it to the nearest dealer some 80+ miles to Seattle (we are in Sudden Valley) was considered too risky for my wife to drive there. So all repairs were done at European NW Automotive in Bellingham not a Mini dealer.These repairs were not covered by Mini and I have just discovered by phone were denied but no letter has ever been sent to us advising this. The coverage letter was 13 years or 150K miles whichever came first and to date this Mini has just reached 30K. All repairs were done at European NW in Bellingham not a Mini dealer. The Mini letter states repairs for parts are covered even if you had the repairs done at an independent shop. I have tried discussing this situation and cannot understand Minis explanation. Its my contention that although repairs were made after the letter of May 2103 all the repairs necessary fit Minis steering warranty coverage issues and should be honored and covered. Could you please help me with this? Note: I do understand now that I dont qualify for the 2012 repairs and do not expect Mini to reimburse us; however, on reflection I think that the 2012 repairs were a forerunner for the 2013 repairs outlined in their May 2013 Warranty Coverage Extension outlining the steering issues that needed to be corrected. The costs for the 2013 repairs were submitted to Mini in August of 2013 and are denied (without notice) for reasons I do not understand. Thank you.

I know I am going to get bashed for posting this but understand the only reason is to let Mini customers know that repairs they are paying for at Mini Georgian or after talking to Mini Canada may have been a warranty repair. Georgian Mini Cooper in Barrie tried charging customers for work that should be covered under warranty. This happened twice to me. Once for rust repairs and just recently for a power steering pump at a cost of $1600 plus tax. I had the power steering pump replaced under warranty at Mini Vaughan with no issues. What is strange is I have a email from Mini Georgian in Barrie saying my car has no warranty/recall for power steering pump and a second email from Vaughan Mini stating that yes, the power steering pump is covered under warranty.SO BE VERY CAREFUL DEALING WITH MINI GEORGIAN IN BARRIE or information from Kelly at the head office for Mini Cooper Canada AS THEY DO NOT CARE ABOUT THEIR CUSTOMERS AND ONLY CARE HOW MUCH THEY CAN CHARGE YOU. IF you had a power steering pump replaced at Mini Georgian or anywhere else, you should call Mini Vaughan to verify that it is not on the warranty recall. My car is 8 years old and was covered.See below correspondence with BMW CEO Mr. Reithofer email (**):#1 - I regretfully having to contact you again regarding the service I have encountered by my closest Mini Cooper dealer (Georgian Mini) in Barrie Ontario, Canada. As stated in prior emails, I am a true and true Mini Cooper owner and am a lifetime owner hopefully. Mini Georgian is trying I feel very hard for me not to continue owning future Mini Coopers as I just had to AGAIN travel 360 Kilometers (90 Km each way 180 x 2 days) to have my Mini Cooper serviced at your Vaughan Mini location in Woodbridge, Ontario instead of my local Mini Georgian dealer that is about 4 km. away.Mr. Reithofer, this all started when I was having issues with my power steering on my Mini Cooper and did a little research (Google) on Mini Cooper power steering problems. I noticed that my car might be covered under 150,000 or 10-year warranty. I phoned and asked Georgian Mini if my car was under warranty for the power steering pump and was told as you can see in the attached email from the dealership that no warranty left on your vehicle and it does not have any recalls regarding this issue.Mr. Reithofer, just because of past dealing with Mini Georgian regarding warranties or recalls as they just seem not to care about their customers only how much can they make off of them, I contacted Vaughan Mini Cooper to inquire with them. After talking with Ashley at Mini Vaughan, she advised me without me saying anything about warranty/recalls that if the problem is the power steering pump then it will be covered by warranty and if it is only a leak then it would be my cost. Please see attached email from Mini Vaughan.So, Mr. Reithofer, why do I have to travel 360 Km. over two days (Mini Vaughan did not have power steering pump in stock) to have my car serviced under warranty when I contacted Mini Georgian who has the same info on my vehicle as Mini Vaughan does but advise me that the power steering pump is not covered. If I did not follow up with Mini Vaughan, it would have cost me approx. $1600 plus tax to replace a part that is under warranty. How many other customers have been taken advantage of by Mini Georgian in this manner? As of now, I am afraid to take my Mini Cooper to Georgian Mini for so much as a oil change as all they seem to care about is how much they can make off me bringing my car in and no regards to how to treat a customer.#2 - I just received a call from your Canadian office by a rep named Kelly. She informed me that there is no recall to the power steering pump. She started out stating that we have talked before and that she had talked to me about previous complaints (previous rusting issue covered by Minis 10-year rust protection) indicating that I am a constant complainer. Kelly was under the understanding that the power steering pump would not be covered as it does not have a warranty under my vin!!!!!!I asked if she even read my concern and she said yes. When I mentioned that the pump was already replaced, she quickly backtracked on what she said to me. I ask her then why in my letter did I mention I had to travel over 360 km to have my power steering pump repaired, She advised me, I thought you drove down for two days to have a consultation regarding it being covered by warranty!!!!!!!!! You have to be kidding me that someone would do that and it indicates to me that she just figures I am a difficult customer and I would do something ridiculous like this. So your senior employee dealing with customers with the already perception that they are wrong and she seems to take pride in being right and letting me know that. She was 100% percent wrong telling me that it will not be covered under warranty and as stated was shocked to know it was already done. So how much did she look into my concern before she called me?Again, my original questions were not answered as Kelly was too quick to just verbally attack me telling me that she dealt with me on previous complaints and that this concern regarding the power steering pump I was wrong also and as in her words it will not be covered by warranty. I dont like the word complaint as it is more of a concern. I guess Mini Canada Reps calling them complaints are all on the defensive and not dealing with customers concerns in a bias manner.I am so frustrated by this treatment I could just sell my Mini as I do not want to have dealings like this every time. But on the other hand that is silly talk as I love my Mini and I guess the relationship now is a abusive one. Every time I deal with Mini, I get treated poorly and I keep coming back for more. So it is my fault for coming back every time but I love my Mini too much not to. All this just makes me sick to my stomach in how I am treated every time. Awaiting your response and please do not hesitate to contact me should you need further clarification on any manner.Again you can bash me but all I want to do is give Mini owners a heads up when dealing with Mini Georgian in Barrie as they may pay for work that should be covered by warranty. Hopefully, if you have had work done, you can get your money back.

I just had to take my mini in for service as it sounded like a diesel it a metal rattle noise was quite obvious. I have a 2010 mini Cooper S that fell victim to a large issue two years ago just prior to the mini Cooper recall. I am not sure if that recall is in fact tied to anything with this problem but that day the car had to be towed to the mini dealer and it only had 30 some thousand miles on it. Now Ive taken it in and been told the timing belt tensioner is in fact completely broken and the car drained 2 1/2 quarts of oil- etc etc. The car only has 52,000 miles on it and if it even looks different I take it to the mini dealer for service constantly. This is not a car that has been even given the opportunity to be neglected. This particular repair is over $2400 which is extremely odd especially with this particular car and how Few miles its driven. I have now read about the unusual timing belt problems with Mini and I would strongly suggest as per a previous article I read that the 2010 Mini be included in this consumer complaint - and seriously looked at as a potential recall problem. This can be extremely dangerous and needs to be addressed immediately. As I write my car is in for service of this exact issue crossing my fingers.

I have Mini Cooper Clubman 2009. When I start the car the engine RPM is going up to 3, then going down and up weirdly, then it go back to the normal under 1, then the exhaust pipe is spitting out a black dirt when I started the car and the gas smell is everywhere. When tried to stop the car while driving, specially when the automatic transmission is going down from 2-speed to 1-speed. The car is going crazy like I cannot stop and the RPM is going up and down again. Please help me, thanks.

I bought a 2010 Clubman S in December of 2009. Since the beginning, there have been lots of problems: tons of rattles inside, the windows stopped working twice, the A/C made a huge whining sound, there are clunks from the engine area that no one can figure out where they are coming from, the check engine light came on randomly twice and the car went into limp mode (at the dealer nothing wrong was found), pieces of outside trim were installed poorly, the sunroof wont open on hot days without pushing it with your hand, the brakes sometimes feel shaky when making sudden stops (not ABS, or if it is then its the worst ABS Ive ever experienced) and the inside of one of the club doors popped off.This car is made incredibly cheaply, and the problems I have had are echoed by some other Mini owners Ive met and all over Mini message boards. I spent $32,000 on a poorly made piece of junk, awesome! Both Nick ** and South Bay Mini have not taken responsibility for some of the problems, sometimes saying things like, Well, the MINI is a quirky car. If quirky means made like junk, then yes, theyre right.To top it off: the handling is downright dangerous because of the torque and bump steer.Fun to drive but made horribly, and way over-priced for the quality you get.

My Mini C S convertible is under 100k miles and took it to change oil. The mechanic says it run a diagnosis and diagnosed it need a new transmission and cost over $8000. I still owe on this car 5 more years. What is the thing to do now? This is the scariest thing ever. Now the car is lurching and light is on saying needs service. Where am I to get the 8k to fix? I heard a lot of people just leave and abandon this cars but did not know the experience until now. I am debating if I should take it to the Car Experts in Glendora, CA where they rebuilt for $3500. I am over 100 miles from them and really have no money now. I need my car so bad to go to school and work.

SO SICK OF MINI. First the timing chain and engine head need replacing. Okay fine there is $1300. Now the vacuum pump needs to be replaced $719; $500 just for the part! Money I dont have. Ive only had this car a year and its a complete money pit. MINI needs to take responsibility for their product. Theyre a huge name company and theyre just tarnishing their name.

In 2013, I bought a used 2012 MINI Cooper S R56 with 10,000 km on it. I like this car, but in Jakarta theres many broken road...and this car is low...so Im not recommend this car in broken road city. The performance is amazing...Im happy about it. But in Jakarta, the used car cost 60k USD...so its expensive here.