Mazda
Mazda

Mazda Troubleshooting

Mazda Motor Corporation is a Japanese multinational automaker based in Fuchū, Hiroshima, Japan. In 2015, Mazda produced 1.5 million vehicles for global sales, the majority of which were produced in the company's Japanese plants, with the remainder coming from a variety of other plants worldwide.


Automobile Troubleshooting

Check Engine Light 
One of the most common car issues people experience is the dreadful Check Engine Light. These lights are triggered and lit up when the vehicle’s engine control unit or ECU detects an error code triggered by a given sensor. Since there are over 200 possible warning codes, when this light comes on, we recommend having a professional mechanic complete a warning light inspection. Unless you have extensive vehicle mechanic experience, this is the best way to determine the source of the problem so you can make sure the correct repairs are made. 

Flat Tire 
Although it is common for a tire to deflate over time, most tires become flat after being punctured by an object such as a nail. Most punctures can be fixed with a tire repair kit or patch, but large punctures or slashes generally warrant a tire replacement. However, it’s also possible for simple wear and tear to be the main cause of a flat tire. To help extend the lifespan of your tires, be sure to keep them properly rotated. We recommend that you rotate your tires every 5,000 miles (or every time you get an engine oil change) to help prevent unnecessary tire wear and tear. 

Worn Brake Pads or Squeaky Brakes 
If you ever hear a squeaking or high-pitched squealing sound coming from your brakes, it is likely that your brake pads are either dirty and need to be cleaned or worn down and need to be replaced. But don’t be alarmed, this is a pretty common car issue especially with older vehicles. The brake system is intended to wear out over time with use – some quicker than others depending on how often they are used. Given your vehicle’s brakes are vital to ensure you can safely stop, if you notice any symptoms of worn brake pads, like squealing, squeaking, or a soft brake pedal, you should have it inspected by a professional mechanic as soon as possible for brake repairs if needed. 

Shaky Steering Wheel 
If you are experiencing a shaky steering wheel, there are several things that can be causing this issue. If it only happens right after starting your car and beginning to drive, you are likely looking damaged at wheel bearings or damaged suspension components. If it is happening when you reach higher speeds, it is likely a tire/wheel balance issue. Regardless, if you are experiencing a shaky steering wheel, we recommend having a professional mechanic inspect the vehicle to properly diagnose and repair the issue. 

Broken Starter Motor 
The starter motor is the device responsible for cranking your engine to initiate power. When the starting motor fails, it’s usually because the electrical solenoid has been damaged, the starter motor is simply broken, or another electrical fault occurs. Although a starter can be replaced before it breaks, it’s difficult to predict when this will happen. For that reason, if you begin to experience any symptoms of a bad starter like it sounds different than normal or is taking several cranks to start, we recommend having a mechanic inspect your car starter to help determine the problem before assuming the starter needs to be replaced. 

Overheating 
If you have been driving for a few years, it is pretty safe to say that you have seen someone pulled over on the side of the road with smoke coming from their engine – this is caused by overheating. Thankfully, nowadays, overheating doesn’t occur as often as you may think. In most modern cars, the cooling systems are very complex, containing multiple sensors that monitor coolant temperature, flow, and other components. However, two easy ways to further reduce the potential for overheating issues are staying on top of radiator flush services and maintenance, as well as making sure to change the water pump before it breaks.

SOURCE: https://gtautomotive.com/7-most-common-car-problems-how-they-can-lead-to-major-issues/



Mazda Troubleshooting

Mazda problems

Mazda broken

Mazda issue

Mazda difficulty


Product Reviews:

Back in June of 2015 we purchased a new 2016 Mazda CX5 from Fremont Mazda i
Back in June of 2015 we purchased a new 2016 Mazda CX5 from Fremont Mazda in Fremont CA. Once we agreed on the price, the car was delivered to us in poor condition, the paint felt like sandpaper (it was not prepped right) and we found cookie crumbs in the cup holder and candy wrappers under the drivers seat. By the time transaction was done it was late (about 9:30PM), but even with the poor outside lighting, we noticed defects in the paint on the hood of the vehicle. The dealer assured us they would take care of it. It was late, and even with all these issues we took the car home, trusting that all would be made right. I could look past the cookie crumbs and the candy wrappers, but in daylight the next day, multiple defects in the paint were very apparent.We took the car back to the dealer, they had a Mazda rep look at it. It was determine that the defects were under the clear coat of the paint, but they were severe enough to do anything about. The dealer offered after some complaining to repaint the hood (could not guarantee it would match) or get us a VISA gift card for $500. As I was pretty fed up with the dealer, we opted for the VISA gift card. It took about 6 weeks and lots of calls, but what finally arrived from Mazda was a Mazda gift card, good for only 1 year, but for Mazda mechanical repairs only. What good is $500 of credit for repairs on a brand new car that has a 3 year warranty? By the way repairs dont include painting the hood. So now I have a car with defects that came from the factory that no one will do anything about. After multiple complaints, the dealer said, Mazda will make the next 2 lease payments to make it up to us, nothing ever happened. Then the dealer said instead we would receive a $500 check from Mazda. That was at least 4 weeks ago, NOTHING!I wish I could say the story ends here, but it got worse quickly. A couple of weeks after buying the car, a piece of gravel hit the windshield and cracked it so badly - the car is not drivable as the crack is along the drivers side of the windshield and quite large. The insurance company authorized a replacement ASAP. This was in early July. Turns out Mazda does not have any replacement windshields anywhere in the US as the model is so new, yet they continue in production somehow. It is now almost 3 MONTHS later and still no windshields available, no date as to when it will be, and no offer of help from the dealer at all.We have made multiple payments on this car since early July, have not been able to drive it and have defects that are permanent in the paint before we even got it home. The dealer not only did not keep the commitment of compensation for the paint, but offered us no help when we found out the back ordered windshield could take months to come in (and it has). We even checked into aftermarket windshields, but were told, they are also not yet available.As a consumer, I believe there is an implied understanding when you buy a new car, that typical replacement parts will be available, clearly not the case with Mazda and the 2016 CX5. We will never look at another Mazda, not because of what happened, but rather because the company and the dealer offered no help. I called Mazda corporate helpline many times. They dont return phone calls and when you do finally get someone, they tell you, you need to be patient, and we value your business, right!
Published: September 29, 2015
Josh of Danville, CA
Source: consumeraffairs.com

After less than a year of ownership my MX-5 convertible was developing hole
After less than a year of ownership my MX-5 convertible was developing holes in the soft top from rubbing on the frame. I researched the problem and found several instances of this including a long term test done by Motor Trend that showed photos of the top wearing in the same exact spots as mine. Their top and others I saw were fixed by replacing the frame with a newer design that doesn’t rub and the cloth soft top. For some reason on mine they will only replace the cloth top. That will not solve the problem.The service department agrees with me and so did The person at Mazda I talked to on the phone but Mazda still won’t approve the frame replacement. This will be my first and last Mazda purchase! I have owned several new cars and have never experienced anything as bad as this. It’s a shame because I really do like the car otherwise. But if they won’t fix an obvious problem I’m not going to take a chance that I’ll have a worse problem later. Trading it in for another car before this new top starts getting holes in it!
Published: September 13, 2020
Thomas of Phoenix, AZ
Source: consumeraffairs.com

I have a 2008 Mazda CX-9 with 139,000 miles on it. I bought the car because
I have a 2008 Mazda CX-9 with 139,000 miles on it. I bought the car because Motor Trend gave it import SUV of the year and due to its positive reviews on maintenance. So far weve had pretty good luck with this SUV until now. From the research Ive done and from whats been confirmed by both Mazda USA customer service and a local dealer service the transfer case out of the factory is in fact faulty and did in fact ruin the transmission. Ive done extensive research on this and this is absolutely a known issue that the transfer case is ruining these transmissions. Ive also discovered that the Mazda dealerships in my area are selling upwards of 4 transfer cases per week and often out of stock due to this replacement of the faulty transfer case coming out of the factory. I cannot understand why Mazda hasnt sent out a bulletin to its valued customers regarding this. I can only imagine the lack of transparency on this is due to the large financial impact it may have. I am contacting you to request that you take this issue to whomever can help resolve my case and provide significant financial assistance towards the replacement of my transmission and faulty transfer case. Ive been told that Mazda apparently has a software update that would fix this issue--but I find it impossible to believe as I have never received any notification of this being an issue or any software update to fix this faulty transfer case. I find it hard to believe that a software upgrade is going to fix a mechanical issue and cannot find any evidence of this software update being legitimate.Mazda supposedly makes a quality product and supposedly cares about customer loyalty and service. I would say that not telling your customers about a faulty part (known issue on factory transfer case) that DESTROYS the transmission and causes SIGNIFICANT financial hardship is not fair or reasonable customer service.
Published: January 20, 2016
Tom of Kensinton, NH
Source: consumeraffairs.com

What I went through, I wish not on anybody. IPAC Mazda did an oil change an
What I went through, I wish not on anybody. IPAC Mazda did an oil change and gave us the OK on our Tribute. Three days later it wouldn’t start and we had it tolled in to discover it overheated. The vehicle gave no warning sign and Mazda okayed it with their full circle check, not to mention we purchase an extended. We have been mislead by numerous persons and our vehicle stayed there for 2 months with the same answer. We trying to have the extended IW pick up the charges on good faith. Not to mention this is the second Mazda we had a problem with. They’re a long history from day one with our RX8. If anybody wants to listen, Ill give the horrible service detail and lies. We pick up our vehicle and had to call an officer for instruction.The consequence is they kept our vehicle for 2 months with no phone calls or status what they’re doing. You dont find too many people purchasing 2 vehicles the same day and the RX8 shutting off on us for a 3 years period to finally replacing the engine. The Tribute is left for us to do the repair. All we are asking is for help and to get our point across so nobody has to spend their holidays driving around in an unsafe RX8, which me and my family relied on the Tribute.
Published: December 28, 2011
Roger of San Antonio, TX
Source: consumeraffairs.com

I purchased this new car in 2015 and I have had problems with the transmiss
I purchased this new car in 2015 and I have had problems with the transmission. When going from reverse to drive, the car lurches forward without even putting your foot on the gas. Because of it I hit a cement wall and did $6000 damage to the front end. After several trips to the dealer they finally told me that they were aware of the problem and ordered a new part. Well it is doing it again. I park in a parking ramp and I have to maneuver to get parked. Last week the car lurched forward again and did damage to the car again. Now back to the dealer and I am sure they will once again tell me I dont know how to drive. Parking attendants have had the same issue and hit a planter when the car lurched forward. I regret the day I ever purchased this vehicle. I just do NOT want to own it anymore because it is not safe.
Published: December 29, 2016
Diane of Zeeland, MI
Source: consumeraffairs.com

Public Service Announcement: Dont buy a Mazda AND do not use Passport Mazda
Public Service Announcement: Dont buy a Mazda AND do not use Passport Mazda in Suitland, MD. My daughters Mazda 6 had a sunroof that literally exploded on Jan 11, 2017 while she was driving. She said it sounded like a gunshot and she almost wrecked. It exploded upward and out of the vehicle although she had A LOT of glass that rained back in on her and the inside of her car. The vehicle was only 8 months old. Mazda replaced the sunroof out of goodwill (as they put it) and informed us that it was probably due to a shard of metal in the track left over from manufacturing... pressure built up on the glass and it exploded. Her vehicle is not the first vehicle to do this - Google it! They are refusing to repair the leather seats that the glass got embedded in and ripped and are refusing to fix the paint where the glass flew out and took a chunk of paint off the roof and the trunk of the vehicle. We have been trying to work through this with them since January. I have been on the phone with Corporate Mazda who in turn have been trying to get Passport Mazda on the phone for 2 weeks to get their side of the story. They have not made a connection with Corporate in over two weeks. Isnt that like ignoring your boss? Besides the fact that Mazda will not stand behind their product and quality. One of my daughters first adult purchases has not turned out to be a disheartening experience. They have not heard the last from us as we stand up for what is right! Do not purchase a Mazda as their customer service is LESS THAN SATISFACTORY and we purchased not ONE but TWO MAZDAS ON THE SAME DAY! Its all about how you respond to what goes wrong, Mazda!
Published: May 5, 2017
Andrea of Hughesville, MD
Source: consumeraffairs.com

I love this Mazda CX5. It is my third Mazda, with other cars in between. I
I love this Mazda CX5. It is my third Mazda, with other cars in between. I love the wide front windshield, the power seats- which can go up and down, and the comfort and the overall look. It is really a great SUV.
Published: December 5, 2019
Moira of Beverly, MA
Source: consumeraffairs.com

I bought a new 2015 Mazda CX9 back in March 2015. Was a reliable vehicle up
I bought a new 2015 Mazda CX9 back in March 2015. Was a reliable vehicle up until about 3 weeks ago. After I dropped my kids off at school I heard my fan getting loud under the hood. I looked at my dashboard, no engine light, no coolant light, nothing. So I drive 1/4 mile further and see that my coolant gauge is starting to rise, I then pull over into the next neighborhood as it begins to steam from underneath my hood. I have it towed to the closest shop to where I stalled out at, and they tell me that at 77,000 miles I need a NEW ENGINE! I had 2 other opinions from different mechanics and they all stated the same. I towed it over to the Mazda dealer that I bought it from, and they have basically told me tough luck. I forwarded every service record that I had since I purchased the car. But I would have to fork out $6k for a brand new engine. I will never purchase another Mazda again, nor will I ever recommend my family and friends. In a automotive industry that is fighting to retain their customers, I wouldve thought this wouldve been a great way to earn a customer for life. If you own a Mazda beware. As I stated there was no warning, and I wasnt due for another service appt for another 2 months. Way to go Mazda!
Published: February 23, 2019
Gibran of Woodbridge, VA
Source: consumeraffairs.com

I bought two CX-5s within a month of each other. One Certified and one was
I bought two CX-5s within a month of each other. One Certified and one was not. Both cars had the same problem the first month of ownership. Totally worn out brakes on both rotors on both cars were extremely rusted. Neither was covered by Integrity Mazda in Chattanooga, TN. I contacted all kind of people. Finally ended up with Mazda Corporation. They were as worthless as the dealership. I am now working on a commercial with Honda to tell people that changing to another car is a huge mistake. Never had these issues with Honda.
Published: February 26, 2021
Scott of Ringgold, GA
Source: consumeraffairs.com

I purchased my CX-5 in 2015, and it is just at one year old. The windshield
I purchased my CX-5 in 2015, and it is just at one year old. The windshield cracked, starting from the left hand side and reaches across right in front of the view. Researching this, it is apparent that many Mazda owners have experienced cracked windshields. There was no rock, just started cracking. Under warranty still, but the dealer will not honor the windshield. Replacement cost including labor is $850.00.Also, the tires on the car were nearly bald at 16,000 mi. The cost to replace the set was over $1,600 one year into the ownership, and Ive had to pay an additional $2,500 in expenses. If I had it to do all over again, I would have purchased the Honda CRX. So sad to give a company so much money, and have no similar consideration in return. And the dealerships do not take ownership of the problems; Its the Mazda manufacturing, in Japan. Ill never purchase another Mazda again. I hope this encourages someone to not purchase any Mazda vehicles in the future. Ill spend an hour or two at the dealership on Saturday to mention these issues to prospective buyers.
Published: June 7, 2016
Carl of Castle Rock, CO
Source: consumeraffairs.com

My 2001 Mazda Tribute LX just reached 100,000 miles. It is still going stro
My 2001 Mazda Tribute LX just reached 100,000 miles. It is still going strong. Had to change the tires, brakes and the battery, but otherwise okay. Only get 13 miles to the gallon on regular. It is a dependable old car.
Published: April 26, 2018
Thea of Westbury, NY
Source: consumeraffairs.com

A word to the wise, if you have a mechanical problem check to see what issu
A word to the wise, if you have a mechanical problem check to see what issues Mazda may be extending warranty coverage. From experience, dealerships and Mazda provide no foreknowledge to a problem with faulty manufacturing issues that are covered under an extended warranty. On my daughters 2012 CX9 there was a factory problem with a brake line. Dealer quoted over $800 repair cost and never informed us that this problem was covered under extended warranty. I happened to find out by internet search, it was a warranty covered issue and we still fell within extended warranty time and mileage limits. She now is told the AWD is not functioning due to a faulty factory power transfer unit. There was and still is no indication by any warning light or anything that a problem with the AWD occurred. Unfortunately, the extended warranty time limit expired 6 months ago. We have no idea when the AWD failed and neither does Mazda dealership. I can see that this is going to be difficult to get this covered because no one can tell if it failed under the warranty limits (we are still within the mileage limit). This is a $1500 repair quote. I think if Mazda has knowledge of factory failures this information should be made more readily available to consumers. Or better yet MAKE YOUR DAMN CARS BETTER!!!
Published: June 26, 2019
J. S. of Bethlehem, PA
Source: consumeraffairs.com

The drivers side view mirror of my Mazda 6 2010 does not fold in to avoid a
The drivers side view mirror of my Mazda 6 2010 does not fold in to avoid any accidents when parked on the street. Not something that you go over when you buy the car. Where I live, I have no choice but to park on the street outside my apartment building. Ive always had a horrible feeling about not being able to fold it in at night when I come back from work. Just yesterday, I walked out to my car to head to work, and saw that the whole plastic part of the side mirror broken in pieces on the ground. I knew it eventually was bound to happen. Now what? I dont know who did it and dont have the money to pay the $1,000 deductible before its covered, if it even is. Because Mazda decided to cheap out on that part, I get stuck with the bill? Do I have any other options?
Published: November 20, 2012
Erika of Freeport, NY
Source: consumeraffairs.com

Bought my Mazda brand new in 2008. From day one, until 37k miles, not a sin
Bought my Mazda brand new in 2008. From day one, until 37k miles, not a single hiccup or fault to be had. Then my power steering shut off one day and I called Mazda and they immediately issued a recall and had it replaced the next day. And at 70k miles, there was a recall for a faulty ground on the wiring harness for the windshield wiper motor. Ive never felt safer in a vehicle. This Mazda has been FANTASTIC and I honestly couldnt recommend a better car for the money.
Published: April 16, 2014
David of Knoxville, TN
Source: consumeraffairs.com

Purchased my Mazda Tribute S new in 2005. Vehicle is kept in like-new condi
Purchased my Mazda Tribute S new in 2005. Vehicle is kept in like-new condition in and out. Regular oil changes combined with scheduled maintenance performed. Only well known gasoline is used; vehicle never abused nor in an accident; current mileage: approx. 52,500 miles. Complaint: main cat converter began to fail with severe loss of power as a result. This occurred at approx. 52,000 miles. Had Pre-Cats tested on computer. Results: Pre-Cats showed signs of early failure. There are two Pre-Cats. Bank One is now showing below design efficiency. Evidence of honeycomb fusion has already been seen. I contacted Mazda, California. Was instructed to talk with a Mazda Dealership. Did this. Went to Mazda of Lodi. While there, met with Ownership and Shop Manager. Indicated that Mazda Corporate would require an assessment of the Pre-Cats and would then determine the degree of financial assistance given to me considering the low mileage of the vehicle. I am also a repeat Mazda customer as Ive purchased two Mazdas in the past. In summary, Lodi Mazda refused to accept my vehicle saying it was too old and they did not want to become involved with it as well as stating that Corporate would not pay them anyway. (Is this legal?) I was abashed at their cavalier attitude and attempted to convince them that I had been sent to their Dealership by Corporate; they simply found this humorous. I left with utter frustration. I then called Mazda California and reported the incident. I did receive a follow up call from Mazda wherein they indicated that I should not expect any assistance from them as my vehicle was out of warranty. Frankly, considering the low mileage, I believe Mazda should have at least paid for the Pre-Cats; I did not request any reimbursement for the main Cat. My relationship with Mazda is now over; I will never purchase another Mazda car or SUV. My Tribute is like new so I will invest in new Pre-Cats and bite the bullet. Mazda and Lodi do not want to read my mind. Needless to say, they will not see my truck for service nor for anything else. Responses from fellow Mazda owners are welcome.
Published: July 27, 2014
Kenneth of Clifton, NJ
Source: consumeraffairs.com

I purchased a 2008 CX9 certified pre-owned Mazda on 10/7/2011 and Maple Sha
I purchased a 2008 CX9 certified pre-owned Mazda on 10/7/2011 and Maple Shade Mazda confirmed I had 80% left on the brakes. Six month later on March 27 2012, I had to take the car in because it was making a noise when I stopped. The dealer said I need new rotors and new brakes. I had driven the car 5000 miles since I bought the car. I felt the dealer made a false representation when they stated in writing I had 80% left on my brakes. Dealer refused to install the brakes at their expense which is what I believe they should have done. I dont believe I could have used 50 of the brakes in six months or 5,000 or 6,000 miles.
Published: April 28, 2012
Clara of Delanco, NJ
Source: consumeraffairs.com

My mom gave her old mazda. We had no problems with it until we were stopped
My mom gave her old mazda. We had no problems with it until we were stopped at a light and the oil light came on. 30 sec later the motor seized up due to a cracked housing for the oil filter. Out of the blue the housing cracked blue oil all over the bottom of the car and seized the motor. After talking to mechanics junk yards and other people on the Internet, we found that this was a very common situation. I put in a complaint with the NATSA the ph number is 888 327 4236. The more complaints the better the chances are of us getting our cars fixed to everybody that has had this problem.
Published: April 9, 2015
crystal of Elkton, MD
Source: consumeraffairs.com

Just wanted to mention that my 2009 Mazda CX7 with 39K miles needed a new t
Just wanted to mention that my 2009 Mazda CX7 with 39K miles needed a new transmission. It would not go in reverse one morning. Extended warranty covered the cost minus deductible but Im very leery of buying another Mazda.
Published: July 14, 2015
gerald of Anaheim, CA
Source: consumeraffairs.com

My Mazda Tribute caught fire sitting in my driveway due to a recalled ABS M
My Mazda Tribute caught fire sitting in my driveway due to a recalled ABS Module failure. Mazda admitted blame after over a week and said they would fix my car at no cost to me. After eight weeks of constant battle with Mazda USA and Hiley Mazda of Huntsville, Alabama, I was told my car was ready to pick up. The repairs of the car are a complete mess. The badly burned brake lines were not replaced and the badly burned wiring harness was spliced back together in pieces. They didnt even match the insulation colors to the existing wires and mismatched the wire size! After two more weeks of arguing with Mazda Customer Service Center in Irvine California, I was told by telephone call that Mazda engineers reviewed the photos I sent them and determined the repairs were Just fine, but they would gladly add some more electrical tape to the harness if I would like. I demanded to talk to someone in higher authority and was denied. I asked to have a report of their findings in writing and was denied. I just took my car to an independent repair facility for inspection and they agreed with my complaints 100%. Their estimate to repair is going to cost me and my insurance company $2600. Mazda is the most dishonest company I have ever dealt with in my life. I will never purchase another Mazda as long as I live.
Published: February 6, 2014
Mark of Madison, AL
Source: consumeraffairs.com

I have a 2000 Mazda B4000 pickup with 69k miles on it. I bought it new and
I have a 2000 Mazda B4000 pickup with 69k miles on it. I bought it new and have given it the very best of care. It is in pristine condition and I had planned to drive it for many more years. In the last month I have had two episodes of sudden unintended acceleration: I press the brake and instead of stopping, I accelerate. The first time, I was approaching a red light at about 35 mph. I applied the brake but the truck did not slow. I applied the brake even harder and it slowed a bit but I could tell I wouldnt stop in time. Fortunately the light changed and I went on through. It worried me, but I took it to be a fluke.The second time, I was pulling into a parking space in a strip mall. When I applied the brake, the truck rocketed forward. I slammed on the brake and was able to stop but the RPMs were so high, the drive wheel was still spinning. I flipped it into neutral and turned the key off. Had there been an obstacle, or heaven forbid, a pedestrian in front of me, the results could have been disastrous.I immediately drove it to the mechanic who has serviced it for all these years but could not demonstrate the problem so they could not offer a fix. I called the Mazda dealer and he assured me there are no recalls for this unit. I have searched the Internet and found many descriptions of sudden unintended acceleration, but none for a Mazda B4000. I love this truck and had planned to keep it for years to come. Now I am afraid to drive it. Any suggestions?
Published: May 3, 2015
Richard of Raleigh, NC
Source: consumeraffairs.com

I purchased a 2010 Mazda 6. The seat cover is changing, and is already show
I purchased a 2010 Mazda 6. The seat cover is changing, and is already showing signs of wear and tear. The car has 29,550 km. Mazda will not cover wear and tear. How is this, when the car is still new? It took me 7 months to actually have this done, and the dealer was not of much help, until I wrote a lot of e-mails to the management.Why is it that, in this day and age, warranty, or customer concerns are not dealt with properly. Mazda now tells me by email, that they are not responsible. Perhaps using substandard materials? They are now just duping their customers. Second problem is that my tires lose 0.5, to 3 lbs of pressure, within a two week period, per tire, but of course, Mazda is not responsible. The dealer had finally water tested, and found nothing. It is a slow leak. Doesnt any one offer customer service any more, or are they just passing the buck.I guess I have to do the leg work, and call Michelin. I also have to get the alloy rims checked. As far as the seat goes, well, I have to deal with it on my own, of course Im sure, they would have no problem selling me one. As a first time Mazda owner, take my advice, and do not buy this substandard garbage. GM Im coming back.
Published: November 29, 2011
Ken of Rosedale, BC
Source: consumeraffairs.com

2009 Mazda 6 low seating comfort - Nice car to drive but cant handle a long
2009 Mazda 6 low seating comfort - Nice car to drive but cant handle a long trip. The seats are very firm and give both me and my wife a sore ** on longer trips. I mentioned to our local dealer when serviced but they commented it was normal. My son has a BT50 and the seating is far more comfortable. I did mention the discomfort to one of the sales reps and he could not believe me. It will soon be out of warranty and just wondered if or how I could get a second opinion. If that is the way it is that’s fine, but I will more than likely sell this car for a more comfortable sedan and quite likely not bother looking at a Mazda purchase again in the future.
Published: June 20, 2012
Kevin of Geraldton, Other
Source: consumeraffairs.com

Mazda 5 has good mileage and storage space in the back. We like the cruise
Mazda 5 has good mileage and storage space in the back. We like the cruise control, volume/mute control on steering wheel and digital dashboard display. We wanted the benefits of a minivan that was easier to maneuver and at a lower price. However, it has poor overall leg room and we cannot use the third row seats for people of all ages and sizes. We want more overall leg room, but especially more room for the third row seats. This would help to carry people of all ages and sizes in all of the passenger seats.
Published: June 15, 2018
Candace of Hampton, VA
Source: consumeraffairs.com

At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dea
At 54,000 miles, our Mazda 08 CX turbo went out. We had it towed to the dealer where we bought it and they said the turbo had sludge in it. Every time we had our oil changed, they would say our oil is dirty and low. How is this possible when we did regular oil changes? Now, doing a little research on our model year, it turns out that many people have had this very same issue, with the same results. Mazda will not warranty the part without service records. Well, I dont have all my oil change receipts for the last 5 years, so now what? Mazda even extended the warranty for the turbo because they know its bad. Has anyone been able to get this part fixed under warranty? If so, tell me how you did it so I can get this done. Thanks.
Published: January 3, 2013
Chris of Mukilteo, WA
Source: consumeraffairs.com

I bought a 2001 Mazda Millenia in 2012. It had been owned by an elderly man
I bought a 2001 Mazda Millenia in 2012. It had been owned by an elderly man and stored in a garage after each use. I paid $5500.00 for the car and at 42,000 miles I COULD NOT pass up the new looking car deal. Only a few problems so far and minor at that. With over 100,000 miles on the still awesome looking, driving and handling perfect as well as runs like a new car, I am a very happy owner. Changing the oil every 2500 miles myself and using the best oil. Its a car, treat it right and it will last. Most car companies have their problems. Look at GM, Ford and others. With the amount of Mazda on the road today, I think the problems are minor. I wish Mazda would help more people with their Mazda problems. It would be a better car company for all.
Published: July 11, 2014
Norman of Dover, NH
Source: consumeraffairs.com

Well, guess what? That vibration that they supposedly fixed (with used part
Well, guess what? That vibration that they supposedly fixed (with used parts - that I did not authorize) - still rears it head every now and then. I got stuck with the car and they had to change the valve body - on a brand new car that had roughly 3000 miles on it (yes, that is 3 thousand miles) and ever since I have a hard downshift that although the tech tells me he feels, the dealership repair center tells me is normal - this is of course after I returned it because of the hard downshift and the Rep told me that the computer needed to relearn my driving habits. Almost 1000 miles later, it is still doing it.NOW for the new problems. Yesterday I went to shift out of park and the transmission did not shift. 3 times I tried, finally it shifted. This morning I went to start my car via remote and I kept getting a P code on the fob. Book says its because the car was not in PARK. (Um yeah okay - car was parked in the driveway since 6pm the night before... and shut off). Cant wait for the BS they tell me now... Do yourself a favor. DO NOT EVEN CONSIDER MAZDA. NO ONE - I REPEAT - NO ONE IS HELPFUL AND ALL THEY DO IS LIE TO YOU.
Published: January 15, 2014
Nancy of Elmont, NY
Source: consumeraffairs.com

I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now w
I bought a 2007 Mazda CX7 with 28k miles on it. I love my car, except now we have issues. At 30k miles, the timing chain was replaced under warranty. The weekend before Christmas, the turbo went out. We had the car towed back to our Mazda dealership where they filed a claim with Mazda and it was denied due to sludge. We have always had our oil changed and even provided our service records. They still denied the claim. As having all this done, we did learn that this is not the first turbo for our car! One was replaced at 12k miles! Now I am trying to deal with getting it fixed and from what I am seeing, many people have the same problem! Please email me if this has happened to you! Thank you!
Published: January 14, 2013
Lacey of Bixby, OK
Source: consumeraffairs.com

I purchased a black 2001 Mazda 626 LX on August 13, 2012. Within one week,
I purchased a black 2001 Mazda 626 LX on August 13, 2012. Within one week, the alarm would randomly go off and not stop. We took the car back to Harris Auto Group. They sent the car to Bordentown Auto. The car sat over in their parking lot for 4 days. We kept calling and asking if it was fixed. After all, we are now making payments on this car and do not have access to drive it now for 4 days. The next repair came two weeks later when we started hearing a squealing noise. We brought the car back to Harris for repair. Their mechanic said it was the alternator belt and replaced it the same day. Two weeks later, the car started making noises and going backwards while in drive. I took the car back to Harris Auto Group, and they sent us to A-1 Economy Transmissions for a transmission repair. The car stayed at A-1 for repairs from Monday, 10/1, to Friday, 10/5/12, but it would be under warranty. We would only have to make a $100 deductible payment. Mind you, we are still supposed to continue to make our regular car payments during all of these repairs. We picked up the car on Friday, October 5, 2012. We paid $187.50, our deductible, plus sales tax. On Saturday, October 6, 2012, we decided to ride to Burlington from Bordentown to get some Chinese food. Well, we never made it back home. The car’s alternator belt broke, and the car overheated and shut off. Well, we called Harris Auto Group and asked about a tow and repairs. We were told “Sorry, I can’t authorize a tow.” What the hell? Well, now we have to spend money for a tow back to Bordentown. On Monday, October 8, 2012, I paid $130 for replacement belts only for the mechanic to tell me the water pump is about to go. WTH! What more can go wrong with this stupid car?!
Published: October 26, 2012
Rosalyn of Bordentown, NJ
Source: consumeraffairs.com

Two Mazda 3s 2010 - Revving from 1000 - 4000 when braking, struts, bearings
Two Mazda 3s 2010 - Revving from 1000 - 4000 when braking, struts, bearings, now car is rolling parked in 1st on a 25 degree incline. Ive driven standard (manual) all my life and this should not happen. Back to dealership.
Published: June 10, 2014
Donna of Toronto, ON
Source: consumeraffairs.com

It has been a great vehicle so far and its comfortable to ride in. I love h
It has been a great vehicle so far and its comfortable to ride in. I love how I just need the key fob in my pocket/purse and can lock/unlock with one touch and a key is not needed to be placed in ignition. It is very dependable. It is also very comfortable and fun to drive. I chose this for the third row seat to upgrade from the CX-7 I owned. I like the leather seats, sunroof, rear view camera, keyless entry and driving and fold down third row seat. But I would like for it have Apple CarPlay, more leg room in third row, seat coolers and better softer leather seats like previous CX-9 models have.
Published: June 24, 2018
Rose of Fort Worth, TX
Source: consumeraffairs.com

My Four door Mazda 2 Hatchback is Black. It is a nice good car with basic f
My Four door Mazda 2 Hatchback is Black. It is a nice good car with basic features nothing too fancy. It gets me from point a to point b. I just pay way too much for it because I got with the wrong dealership. It was a smaller car with gas mileage good. I do not like big cars and maneuvering those so the outside size was perfect for me. Once I had kids I did not like that it was so small and no space for car seats and strollers. You have to scoot the seats all the way up in order to fit everything and that is very inconvenient. Now I am trying to trade the car in.
Published: June 17, 2018
Ami of Jacksonville, FL
Source: consumeraffairs.com

2012 Mazda 3 6 speed with Skyactiv Transmission problems - This car had 180
2012 Mazda 3 6 speed with Skyactiv Transmission problems - This car had 180 miles on it when I got it; it now has 2000. From day one, I have experienced problems shifting into 1st gear, where it just plain and simple will not go into gear. This happens whether the car is cold or warm. Also on 2nd gear and reverse. It sticks in almost every gear. It clunks loudly when putting the car into 1st gear initially and when going from 1st to 2nd. It also accelerates on its own when I am both shifting up and shifting down. I have almost hit someone at a stop light and while sitting in stop and go traffic because of this issue. It happens every day, intermittently. I feel very unsafe driving it. Mazda has said that they will contact the dealership and speak to them, because the dealership will not confirm nor deny that these things shouldn’t be happening, which is weird seeing as the car is brand new and no brand new car should ever refuse to go into gear nor drive on its own. I had a 2004 before this with zero problems and I regret buying up. I am very unhappy and in danger.
Published: December 9, 2012
Allyse of Puyallup, WA
Source: consumeraffairs.com

I have 07 Mazda 6 with 85,000 miles. I am told by my mechanic that these en
I have 07 Mazda 6 with 85,000 miles. I am told by my mechanic that these engines are horrible and he has seen 3 in the last month that have to be replaced. Curious how many Mazda has seen in a month? Right side control arms (front) need replacing. Price by Mazda is more than double to repair than quoted by my mechanic.At 85,000 miles, I need new tires. This will be my 3rd set. I am a soccer mom not a tire burning teenager. I will never buy another Mazda again. I’m not sure if the box is checked or not checked but I would be interested in hearing from an attorney if there is a class action suit against Mazda.
Published: January 23, 2012
Kris of Jackson, NJ
Source: consumeraffairs.com

We bought 2 cars from Mazda Delray Beach. Both cars brand new. Less than 3
We bought 2 cars from Mazda Delray Beach. Both cars brand new. Less than 3 miles on each. We bought a 2009 cx9 and later a cx7 2010. Both cars has problems. The cx9 blind spot monitor, air conditioner, window motor, front and rear window motors. The cx 7 problems with the same problems. Windows front cannot close. Front door driver side lock came off. Right front passenger door lock messed up, it cannot be opened. Rear right window cannot go up. My cx9 has 46.000K miles 8 years old and the cx7 just turned 60.000K 7 years old.I was told that it is normal for those repairs to occur. Thats ** ! We have bought cars brand new cars from Nissan, Infiniti, Mitsubishi Motors and we never had any problems with these cars like what we are having with our Mazda cars. Infiniti, Nissan and Mitsubishi Motors we drove them to their limit and all we did was oil change and maintenance tire change. Think 4 times before you decide to buy a Mazda.
Published: June 25, 2017
Luther of Lake Worth, CO
Source: consumeraffairs.com

I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in
I bought my 2004 RX-8 car and it has about 98,000 miles on it. I got it in October 2011. I took very good care of the car. I let it warm up, worked the engine properly - all youre supposed to do to this special engine. Now, here it is on June, I am driving down the road, and the car, without a warning, just dies. I have a blown engine just like that. I am furious. If Mazda has known that this issue randomly happens with its cars, why isnt every single one that suffers from this defect gets replaced? I am now deep in debt, 104,000 miles and 9 months in a 5-year loan on a car thats virtually garbage. Please help someone.
Published: June 30, 2012
Candyce of Arden, NC
Source: consumeraffairs.com

I have been a Mazda customer since 1998. Never had a problem. I got this 20
I have been a Mazda customer since 1998. Never had a problem. I got this 2014 Mazda6 and noticed the tongue in front of the car, knew it wouldnt make the winter. It didnt so now I have to pay $1000.00 every spring for this car. Re-engineer.
Published: March 23, 2014
LeRoy of Webster, MN
Source: consumeraffairs.com

Back in January, a pebble hit my windshield on my way to the airport. Needl
Back in January, a pebble hit my windshield on my way to the airport. Needless to say, I had damage the size of a .50 cent piece. I called my insurance company and they use a TPA that replaces windshields for them. It took the company 6 weeks to install my new windshield, because every time the windshield was delivered it was cracked. Just Monday, April 25th, I am driving to work and another pebble hit my windshield. I did not think much of it, until then I saw a spider crack going up my windshield... Not again!Is there a defect with these windshields? Then, it takes 4-6 weeks for a replacement to be installed because Mazda is SO backed up from California and then they arrive broken. I would appreciate Mazda to respond and to fix this issue, as this is a serious defect! It is against the law to drive with a broken windshield. And then be told that there is a 6-8 week back order. One window replacement company told me 3 months... are you kidding me! Mazda - you need to look into a recall!!! If not, you will have class-action on your hands!
Published: April 27, 2016
Alisa of Deerfield Beach, FL
Source: consumeraffairs.com

I took my 2006 Mazda Tribute into the dealership for an oil change, after t
I took my 2006 Mazda Tribute into the dealership for an oil change, after three days, the car had broken down. I found out that there were no fluids in the car, so the engine was cracked. I left it at the dealership for resolution. After 8 weeks of no response, we had the car towed back to the house. We called the Mazda Corporate Office but to no avail. Im disgusted with it all. I also purchased a Mazda 2005 RX8 the same day as this one, spent over $30,000 for that car, had to have 3 new engines within a year (what a joke).
Published: February 21, 2012
Tersa of 1006 Thomas Ridge, TX
Source: consumeraffairs.com

2013 M3 6-speed manual purchased at 27,500 miles in April 2015 with transmi
2013 M3 6-speed manual purchased at 27,500 miles in April 2015 with transmission problems since purchase. I only have to put gas in it twice a month, but the savings over the years will soon be eaten up by a necessary total transmission replacement including master and slave cylinders, entire clutch assembly, and probably the gearbox as well. Not surprisingly, after 2 years of complaints, Mazda techs were finally able to duplicate the shifting problem (stemming from a known issue and current class action suit) on a service visit just outside of warranty, and they blamed it on user error and normal wear and tear.All the reviews youre reading are true... Mazda does not stand behind their products after purchase. Skyactiv-Gs are ridiculously frugal on gas, though! 34+ mpg in mixed driving over 72,000 miles! My issue has been overall shifting crunchiness worst in temps below 50F and failure to shift into first gear multiple times per day since day 1 no matter the weather. Just buy a Honda or Toyota...the Mazda zoom-zoom feeling wears off the moment you drive away from the dealer and the depreciation is ridiculous, so youll be stuck with it until its paid off because no one wants to work on Skyactiv-Gs except Mazda despite being nearly a decade old technology.
Published: February 4, 2018
Jeff of Boulder, CO
Source: consumeraffairs.com

Since I bought this car in July of 2012 with 54000 miles, its been an amazi
Since I bought this car in July of 2012 with 54000 miles, its been an amazingly reliable car. It handles really good, good acceleration and very quick. I average about 40.5 mpg with a good amount of city driving. Its a very easy and fun to drive car. I still have the original tires on it with 79000 miles and still has a little bit of tread left. Im pretty surprised with the tires life, especially being a 45000 miles rated tire. Ive never had an issue or problem with it and I look forward to all the moments Ill have with this car.
Published: January 1, 2015
andrew of Waxhaw, NC
Source: consumeraffairs.com

My wife purchased a brand new Mazda CX-3 GS and after just over 6,700 kms,
My wife purchased a brand new Mazda CX-3 GS and after just over 6,700 kms, when put into Drive it would take anywhere from 6-12 seconds to engage and move forward. It didnt even make it to the first oil change! We brought it into Regina Mazda and they were able to duplicate the problem. We were told that a new transmission would have to be ordered. However, they couldnt give me any sort of a timeline and couldnt locate any available assets in their system. Its been almost a week and we havent received any update from the dealership. We were given a Mazda 5 for a loaner but had to return it as it was their shuttle vehicle and then received a 2016 Mazda CX-5. Still waiting for update. :(
Published: January 8, 2016
Raymond of Regina, SK
Source: consumeraffairs.com

My Mazda 5 with a 2.3 L engine just blew up - it needs a whole new engine.
My Mazda 5 with a 2.3 L engine just blew up - it needs a whole new engine. The car only had 117,000 km on it, and the extended warranty just ran out 4 months ago. Whitby Mazda is trying to tell me that its my fault because I cant find all the paperwork for oil changes. The staff at Whitby Mazda are rude and unhelpful, and I no longer have a car. As a single mother with 2 children, this is causing me a lot of grief. Do not buy a Mazda, I will never buy one again.
Published: December 28, 2013
Caroline of Whitby, ON
Source: consumeraffairs.com

I bought a 2008 Mazda Cx9 two weeks ago. The blower motor went out and I sa
I bought a 2008 Mazda Cx9 two weeks ago. The blower motor went out and I saw several complaint on that because of leaking water from the driver side. Secondly, when I release the break, it makes this hard click and when you change to drive or reverse. The car has 57k miles on it and for the year, that is too many problems. They should make a recall on that blower motor and the water leaking from the a/c. I had a 2000 Tahoe with 172 miles and never had to replace any big things. This would be the last purchase for Mazda and I dont recommend it to anyone. I should have stayed with American made. Spending $20k for an auto that I have to fix two weeks later. What a piece of junk. I would like to let the owner of the Mazda to look at this two complaints. The car had only one owner and I just realized why he returned his car. Also, the motor moves when you press the gas. I dont know if that is normal, but I hope the motor doesnt drop while I am driving. Thank you, I will be waiting for a response.
Published: January 16, 2012
Sandra of Arlington, TX
Source: consumeraffairs.com

The Mazda 2 was on the Nissan dealership lot in Glendale. They took me thro
The Mazda 2 was on the Nissan dealership lot in Glendale. They took me through the ringer and $8000 car ended up being 20,000. Upon the free oil change they offered for year three of those changes. They put the wrong oil during routine. The most had multiple problems with the EGR valve malfunctioning, heart idling fuel injection malfunctioning interior begin to rip and tear fade out. I believe some of the problems were due to Glendale Nissan. What a horrendous collections people to represent a brand.
Published: April 27, 2018
Clinton of Long Beach, CA
Source: consumeraffairs.com

Their company does not take responsibility for their own defects. They manu
Their company does not take responsibility for their own defects. They manufacturer things incorrectly then expect you to pay for it. The dashboard on my Mazda 3 was separated from the digital screen. According to their customer service my 2010 vehicle was only covered for 7 years for this and a recall was sent out for this but if you did not have the issue at the time they wouldnt fix it for you. Now 9 years later, my dashboard has disconnected due to their ERROR but they refuse to cover it. I will never buy another Mazda again.
Published: September 23, 2019
D of Sterling, VA
Source: consumeraffairs.com

My experience with Mazda overall meaning corporate and the dealership has b
My experience with Mazda overall meaning corporate and the dealership has been horrendous. I think we should all get together and file a class action lawsuit. Mazda is making cars with defects. The dealer did a spot delivery spot scam on me. My car has been having all sorts of issue with the brakes not working properly and just recently the transmission. I have had it. Corporate does nothing. The VP Shawn Murphy is interested in money. Do not buy a Mazda unless you have it checked out first.
Published: May 17, 2016
Maribel of Hialeah, FL
Source: consumeraffairs.com

First, I would like to say I have been satisfied with my Mazda product. I h
First, I would like to say I have been satisfied with my Mazda product. I have had my car now for 12 years and have had virtually no issues other than normal maintenance. However, my car has had several recalls, one of which came after I had already had and paid for the repair. That is where I have my problem with Mazda. The recall stated it takes 6-8 weeks to process a claim on repairs that have been recalled, o.k., I get it. I sent my recall reimbursement form and supporting documents registered mail, which was a smart move on my part, because they first tried to claim that they did not receive my recall repayment request. I told them that a representative had signed for the registered mail 4 days after I sent it. So they requested. I fax the form and supporting documents. I waited approximately 4 weeks to see what the status on my refund was. Mazda Recall Center told me they cant send a check because the repair was made with a credit payment (it was a debit card that was used for the payment on an account I had already closed). So they told me after a week later, when I called again, that they would have to get an approval to send a check. I waited 2 more weeks, called and was told that the check should be on the way 2-3 weeks. I waited 3 weeks to call back, and have now been told that it will take another 2-3 weeks to get the reimbursement. I feel as the Mazda is Hemming and Hawing with this issue for whatever reason and would like to know if anyone else has been having this type of issue with Mazda.
Published: March 28, 2017
MICHAEL of Marion, IN
Source: consumeraffairs.com

I use to love the CX9, until they gave it an overbite. Or Duckface.. I dont
I use to love the CX9, until they gave it an overbite. Or Duckface.. I dont know,, The front end is hideous. Im now currently Waiting till they change it to go back to Mazda. Everything else about the CX9 grand touring is amazing.
Published: November 9, 2021
Tammy of Putnam, CT
Source: consumeraffairs.com

I have an 2007 Mazda B2300 truck which I bought in July 2010. On January 28
I have an 2007 Mazda B2300 truck which I bought in July 2010. On January 28, 2012, I noticed a leak coming from the differential. I immediately called the two Mazda dealerships closest to me, but being a Saturday, neither would take me that day. I had to get somebody to at least look at this, so I ended up at a Meineke shop, which Id been going to for several years. Leak turned out to be the pinion seal which I had them fixed. The following Thursday, I had to bring it back to Meineke, because the differential was making whining noise. Meineke offered to do the warranty work, and I agreed. I put a claim into Mazdas service contract. They then dragged their feet and called on a third party adjuster to come and look at the damage. After a week of the truck up in the air on Meinekes rack, per lack of communication with Mazdas warranty people, I had to OK Meineke to open up the differential, etc. It turned out the main bearing had gone bad. This adjuster decided I was at fault for not maintaining it and also that the shop was at fault for not tightening the pinion nut tight enough on their former pinion seal job. This was all a bogus excuse though. Nowhere is there any maintenance schedule for the differential in the contract nor in the owners manual. The shop had tightened the pinion nut the first time so hard, they said any harder and it wouldve stripped. Still Mazda denies me coverage based on this adjusters bogus theories. Mechanics say the bearing went bad causing a wobble in the drive shaft which in turn compromised the pinion seal, thus causing the leak. Differential was still running smooth and noiseless, when I discovered the leak and took it in. This then has nothing to do with lack of maintenance running out of oil or the pinion nut not being torqued down properly. I had to pay the shop out of pocket for part of the bill, as they gave me a break. They also paid for a rental car for the week, which also should be covered by Mazda. Local attorneys say this would really be small claims, but now Im searching on where to have papers served to Mazda as they have no real office in California, etc. Meineke shop owner and his mechanics are willing to come to court to give their expert opinion, etc.
Published: February 16, 2012
Phil of Perris, CA
Source: consumeraffairs.com

I wanted to add my thoughts on the Mazda 2. At first I was excited about my
I wanted to add my thoughts on the Mazda 2. At first I was excited about my brand new 63 plate Mazda 2. Having driven it for a couple of months with no problems I was just parking when the brakes stopped working. I pressed the brake pedal but it wouldnt budge. I ended up under a lorry as I was only parking. The damage to me and the car was minimal but I have lost all confidence in the car. I have taken it back to Mazda who have told me after carrying out tests there is nothing wrong with the brakes. I simply do not believe them and I will never drive this car again. I wonder if anyone else has had similar problems??
Published: September 8, 2014
Traci of Basildon , Other
Source: consumeraffairs.com

Mazda Corporation in Canada has a huge problem that seems to be growing wee
Mazda Corporation in Canada has a huge problem that seems to be growing week over week. I purchased a new Mazda CX5 10 months ago. The vehicle drives fantastic. It just needs a lot of TLC. Paint is not evenly distributed leaving visible color distortions. Front bumper is not, absolutely not, suitable for winter driving in Canada. I went through a spray - car was to get the salt and grime off the car and the bumper just cracked. Dealer is telling me I hit something... No scuff marks, no other damage than a crack that starts exactly where there is a cut out in the bumper. This is a flaw in the plastic material that the bumper is made of. I will eventually replace the bumper but at $ 1,000.00 it simply is not feasible right now. The infotainment system is cause for long debates with the dealer and on the phone with Mazda Canada customer support. I have also put in a claim at the MTO (Ministry of Transportation in Ontario) to see if they are willing to see the point of a defective infotainment unit that requires constant attention during driving. USB drives simply crash, Bluetooth becomes grayed out. Needs a complete disconnect from the battery to resolve (plus reprogramming). Dealer states that they did a firmware upgrade but only tested for the GPS system and, since I keep that up to date (I had to purchase maps to be updated quarterly), it showed on the bill that the firmware already was up to date. That is not the firmware!! The infotainment also has a firmware that can be checked by pressing radio on/off and audio at the same time. Since the dealer made a statement that the firmware is up to date, Mazda Canada does not want to respond to any flaws or changes that need to be made. Music volume is just unacceptable. I had to crank the sound to 30 before I can even hear the speakers and there is a constant hiss at lower music levels. Dont even think of driving with the roof open. You will have to crank it all the way up to 45 or 50 (65 is the max). I purchased the GS model for this. The sunroof is a much welcome tool in keeping the temps in the car at bay in the summer. The OEM tires will not last for more than 40,000 KM by the way. Last but not least: the dealer will only work on any TSB (technical service bulletin) when the customer insist. It is not done voluntarily. Mazda Canada still claims there are no TSBs for the car - if asked why they are so secretive about this, they claim that all works as it was meant to be. The car, in their eyes, is perfect. In my opinion, the many test reports are flawed and I have also contacted these sites and producers of the shows with the facts. Also the Dealers insist you take the rust proofing and if you do the car will be ready in 4 days. I refused ant it took 2 weeks with the 3M protection film still missing. These tricks will be pressed upon the buyer when I thought I was done with the purchase. I have deep regrets I purchased the car. I will zoom-zoom for a little longer but this car will not last the full 10 years my (t)rusty Ford Taurus did. I do not recommend anyone to purchase a Mazda CX5 if peace of mind is important.
Published: August 15, 2014
Al of Guelph, ON
Source: consumeraffairs.com

I purchased a Mazda RX8 in 2004. Since the date of purchase, I have been ex
I purchased a Mazda RX8 in 2004. Since the date of purchase, I have been experiencing many problems with the vehicle. To this date, the vehicle only has 40,000 miles. If the vehicle remains idle for 3 days or more it has to be towed in for repairs. The dashboard panel goes blank. Now, the dealership is telling me the cause of the problem is the engine failing compression test and thats a cost for the consumer when I have complained about the vehicle since day of purchase. Records shows each time the vehicle been in the job. The vehicle is practically new.
Published: March 4, 2015
Shedrick of Madison, AL
Source: consumeraffairs.com

I went in for an oil change and full circle inspection, but little did I kn
I went in for an oil change and full circle inspection, but little did I know that Ill be unhappy with service. About a week or so later, I actually took notice that a/c was not working as good as it did before serviced by Mazda, and as a normal routine of checking fluid levels, I also noticed that the oil was low. On 9/25/11, I called the Mazda service department and spoke to Lee. I informed him the exact information and he told me to bring my car in for service. So, I schedule an appointment for 9/27/11 at 2:15 pm.I went in just to be told that in order for Mazda to service the car, I would have to pay $129 for the a/c and that if oil was short, I would not have a problem unless it was below low. I did explain to him that my husband had to put in a quarter of oil because it was so low. He suggested that I bring it back for another oil change and they would deduct a quarter off the amount. He was not willing to consider by chance that air was leaked out of the car by Mazda technician and not enough oil was put in the car by Mazda. He never stated over the phone about paying for them to check a/c or anything. I drove from another city just for poor service once again.
Published: September 26, 2011
Monica of Riverdale, GA
Source: consumeraffairs.com

Mazda should stand behind their products. I own a 2001 Mazda Tribute and ha
Mazda should stand behind their products. I own a 2001 Mazda Tribute and have had multiple problems with it. I have spent thousands of dollars trying to keep it running. I really think hundreds of Tribute owners who have had trouble with their SUVs should file suit. I drive carefully and take really good care of my cars and I still have all of these problems. This is my first and last Mazda. Here is a list of current and past problems: car door handle broken, coils replaced, transmission problems, radiator replaced (it split open), fuel modulator replaced, CV joints problem, rear hatch doesnt lock, interior linings coming off/ash tray and cup holders broken, and exhaust leaks/catalytic converter.
Published: June 27, 2012
Shani of Lubbock, TX
Source: consumeraffairs.com

I bought a new MX on Jan 16, 2016. I already owned a 2004 MX5 that I bought
I bought a new MX on Jan 16, 2016. I already owned a 2004 MX5 that I bought new in 2002. When I bought my new car I asked if I qualified for the $500 loyalty incentive, which they assured me I did. During closing they did not have it included. The closer said it was an oversight and the sales mgr would take care of it. After the close, the sales mgr had me fill out paperwork and submit a copy of my 2002 cars current registration. He said it would take about 3 weeks to process. It has now been 3 months and I still have not received the $500. I have called the Mazda customer care # several times, and I have contacted the dealership several times. They say they are looking into it but they do not return my calls or email. I think 3 months is more than enough time to resolve this. Im very unhappy with both the dealership (Auto Barn, Chicago, IL) and Mazda USA for not delivering on their promise.
Published: April 27, 2016
Deena of Fremont, IN
Source: consumeraffairs.com

I was cheated by Mazda Marshals Milton Keynes. I took my Mazda RX8 to the d
I was cheated by Mazda Marshals Milton Keynes. I took my Mazda RX8 to the dealership for a check just to sort out my issues with my CD player which wasnt working properly. Along with that, I told them that the car seems to consume a lot of fuel. They later called me back and to my surprise no value was added to my car, nothing was done to my CD and all previous faults still existed. I was charged $57 which they claim is for the inspection of the car. I then called Mazda customer service along with checking their website only to find out that Mazda does a free comprehensive car health check, the same check which I was charged for. To further worsen the matter, a week after the inspection I discovered my RX8 had issues with starting again whenever it is turned off. I usually have to wait five minutes before starting the car again. I have written to them repeatedly but no reply. Im currently getting legal advice concerning this.
Published: December 28, 2011
Akeju of Milton Keynes, OTHER
Source: consumeraffairs.com

2005 Mazda 6 - Worst car ever! Inferior materials used for components, heat
2005 Mazda 6 - Worst car ever! Inferior materials used for components, heater hose tee actually crumbled! ALL engine mounts broke! Various other items always breaking or falling off this crappy car.
Published: August 23, 2011
Lee of Albuquerque, NM
Source: consumeraffairs.com

At approximately 2 years old, my car started tripping the check engine ligh
At approximately 2 years old, my car started tripping the check engine light and AT light. So, I took it to the dealership to have it checked out. It had around 26,000 miles at the time. They cleared the light and said a cable must have been loose or something. Fast forward two months and again, it was the same issue. But this was followed by leaving me stranded. I had it towed and they diagnosed it as low voltage, but werent sure if it was the battery or what. They would not move forward until the battery was replaced and apparently on a brand new car. Mazdas 3-year 36,000-mile warranty means absolutely nothing. Even though I have regular maintenance at the dealership and had it in at 24 months for the light, they would only cover 25% as it was now after 24 months. Batteries have a 12-month warranty before being pro-rated. Keep in mind, once you replace it, the exact same battery has a 3-year warranty. The battery itself even shows 36/60 on the outside. I called North American operations and they blew me off. I asked everyone else up the food chain and nothing happened. They wanted $155 for the battery at the dealership or $100 at Autozone. Ultimately, I had to buy a new battery. Since Mazda covers nothing at twice the price, I bought the one from Autozone which is a 36/8 year warranty. Mazda then proceeded to charge me $55 to put it in. Save yourself time, money, and sanity. Dont buy Mazda. And if you decide to anyway, dont buy from Suburban Mazda in Michigan. I originally bought 2 Mazda 6s from them in 2009 and they will be my last.
Published: October 15, 2011
Anthony of Farmington Hills, MI
Source: consumeraffairs.com

I bought a new Mazda CX-5 based on reviews in 2016. It is comfortable and p
I bought a new Mazda CX-5 based on reviews in 2016. It is comfortable and peppy. This is first crossover vehicle I have owned and I like it. It sits higher than a car and has more space to haul things, yet is small enough to easily park in tight spaces. So far it is very reliable.
Published: December 12, 2019
Terri of Pottersville, MO
Source: consumeraffairs.com

Its my fault that Mazda use Bose speakers that corrode in the doors and sto
Its my fault that Mazda use Bose speakers that corrode in the doors and stop working. So not covered under the warranty. Definitely not Mazdas or Boses fault. The brand / image that Mazda portrays is not reflected in the after sales service and warranty team. Buyer beware!
Published: August 4, 2017
Mark of City, Other
Source: consumeraffairs.com

I grudgingly moved from a Jeep to my Madza CX-5....and LOVE LOVE LOVE it! T
I grudgingly moved from a Jeep to my Madza CX-5....and LOVE LOVE LOVE it! The space is a little tighter than my Grand Cherokee but I haven’t really noticed. It’s very reliable and you can’t lock yourself out of the car, which is a huge bonus! It’s been a great car and I ask a lot of it! Oh, one other thing ~ I occasionally drive for Uber and a lot of times people will get in and ask me what car this is, as they are really impressed.
Published: December 10, 2019
Gina of Boise, ID
Source: consumeraffairs.com

My Mother bought a brand new Mazda 626, this was a long time ago. SO long a
My Mother bought a brand new Mazda 626, this was a long time ago. SO long ago, that CNN news was just getting started. My mother was killed in this car while driving home from work, she hit a telephone pole at 45 mph. She was removed from the car and taken to the hospital where she died shortly thereafter. We were stymied as to what happened. No one knew, then we found out, way down the road, through CNN news that the car had a history of the ignition turning itself off if you had a heavy key ring. Of course there were accidents all over the US many fatal, some just injuries, etc. I found this out about this car, about a year or more after the accident. Recently I did a search on this Mazda 626, and I couldnt find a thing about it. Was all information removed about these cars, what happened, has Mazda fixed this problem? I hope so, as a year ago I bought a Mazda 5 which so far, has been a great little car. It took me 28 years to be able to buy a Mazda. BTW, Hasnt GM just spent a lot of time apologizing to its customers for the same problem? Wonder how many people died in the GM cars? Mazda didnt even apologize.
Published: March 20, 2014
Linda of Snohomish, WA
Source: consumeraffairs.com

I bought a 2005 Mazda RX8 and Ive had nothing but problems with it ever sin
I bought a 2005 Mazda RX8 and Ive had nothing but problems with it ever since. Ive had to replace the fuel pump, the clutch, the catalytic converter, both O2 sensors, the crankshaft positioning sensor, the mass airflow sensor and now the engine is smoking. It is nothing but a lemon and I am still paying on the stupid car.
Published: July 26, 2019
Tammy of Las Vegas, NV
Source: consumeraffairs.com

I would like to warn you people out there about this dealership, seems to b
I would like to warn you people out there about this dealership, seems to be a common theme with Mazda. This link verifies that the entire Mazda corporation has a systemic problem with accountability and safety measures. A dealership that sells a vehicle to a senior citizen with dementia is an all time low, unless youre Midway Mazda which seems to be acceptable. You can get this information from the MVSA BC complaints and cases against this particular dealership under the Freedom Of Information Act (FOIA). Actually you can see it online as well, because it did go to court.Furthermore, they have had at least 9 abandoned cases all in a row, dating back to 2008 courtesy of the MVSA (Motor Vehicle Sales Authority which is Non-Profit, meaning donations and taxpayer funded) in which the MVSA manager indicates they lost those files, updating the computer system. MVSA is no better than the slum dealership it represents. They talk their way out of any type of action. If youre thinking about filing a complaint against Mazda through MVSA, make sure you read the policies and know your rights. Funny thing is that the MVSA Manager didnt even know what his own policies were, and when I told him, he was in disbelief and denial. If its in writing then its legal, talk is cheap. I waited over 9 months just to get a meeting, because they kept blowing me off, and didnt even bother to tell me why?This dealership falsified the inspection reports and would not take care of any issues brought up that were safety hazards, or even non-safety issues that cost me money out of my pocket. Its simple, downright neglectful and deceitful. The entire process from start to end was absolutely ridiculous from non-service to the product. I have been dealing with this issue for just about 2 years. I have wrote reviews, and sent letters to every organization and governing body under the sun. I have all the proof in the world, and civil court is the only way to go now. I would think twice about this dealership and I will make sure everyone knows about it too. I also would not buy from the Nissan next to this dealership as it is the same owner. Make yourselves accountable, instead of hiding behind poor policy, excuses and lies, because in the end it will hit your wallet! Disappointed taxpayer/owner of a Mazda.
Published: May 22, 2014
troy of Surrey, BC
Source: consumeraffairs.com

Purchased my CX9 in late 2012. Purchased the top-of-the-line touring with a
Purchased my CX9 in late 2012. Purchased the top-of-the-line touring with all the options. Got the top extended warranty and made sure I was set for 10 years. I love the car and how it drives and handles. HOWEVER, the Bluetooth stopped working properly July 2013 and Mazda spent almost a year blaming my phone (Blackberry) and my husbands iPhone. Finally, in August 2014, they admitted they have an issue with the software and it was a module issue. Mazda CANNOT fix it. They keep putting in test modules yet they refuse to provide me with respectful customer service. I said I would be their test subject and help them, no thank you for all my time and they have made the problems worse, not better. And when I asked Mazda Canada to have the engineer working on the issue call me, nothing... I asked them for compensation. Nothing... Now, I have a car where $2,500 worth of options dont work. I cant sell the car and I cant trade it in. Mazda has left me stuck with a car they cannot fix. Mazda Canada has put it back on the dealer and is even treating them with disrespect and indifference. Feeling left in a lurch! DONT BUY A MAZDA, STAY FAR AWAY....
Published: November 25, 2014
Leah of Edmonton, AB
Source: consumeraffairs.com

I leased a Mazda in August of last year. I got in a car accident in January
I leased a Mazda in August of last year. I got in a car accident in January. Mazda in Palm Beach Gardens has my car for repair. They can not give me a date since they cant get parts until maybe June. Mazda Financial told me to trade the lease in for a new one, I spent 5 hours at Mazda in PBG they wanted to offer me the same car @ 750.00 a month vs the 300.00 I am paying currently as well as 5000. down and trade in the car they are repairing. I have called Mazda corp, Mazda Financial as well as the Mazda dealership for some help with no returned phone. They will NOT give me a loaner car because they only give out loaners for service issues. My current position is I have NO car. No idea when it will be fixed. Paying 300.00 a month for my lease as well as 1500.00 a month for a rental car.
Published: March 10, 2022
Linda of Palm Beach Gardens, FL
Source: consumeraffairs.com

I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the c
I purchased a 2010 Mazda MX-5 Sport model in June of 2010. This year, the convertible top started tearing on the passenger side above the window. By the time I got to the Dealer, Beach Mazda in Myrtle Beach, SC, there was only one day left on the warranty. The car had less than 22000 miles on it so the three-year warranty should have been in effect. The service department took pictures of the tear and the odometer and sent them to Mazda. Mazda declined to warranty the repair. The service department again brought this to Mazdas attention when a Mazda representative was visiting the dealership. They again declined to warranty the repair. I sent a letter to the General Manager of Beach Mazda about this problem and I never received a response. I appealed the ruling to Mazda and they again declined to warranty the repair. I attempted to disputed this through the BBB Auto Line procedure but they wont help me because the car is now out of warranty. The top has now started tearing on the driver side in the exact same manner. Beach Mazda has given me a quote to replace the top and the cost is more than $1300 plus tax. Why would I buy a Mazda part if they wont warranty it? To top this off, Mazda is now trying to sell me an extended warranty.This is my FIRST and LAST Mazda. My wife and I have purchased 4 cars from Beach Automotive and I will think twice about buying another car there. The manager could have at least responded to the letter I sent!
Published: September 22, 2013
Tim of Murrells Inlet, SC
Source: consumeraffairs.com

My concern is with the rear brakes on my 2013 Mazda CX-5. While getting the
My concern is with the rear brakes on my 2013 Mazda CX-5. While getting the service 40,000 km done at 38,909 km at Fredericton Mazda, I was informed by phone that my rear brake pads had worn out to the point where they had destroyed the rotors and I was on the hook for a $459 bill plus extra for the 40,000 km service. Fredericton Mazda assumed that I had skipped my 16,000 km service because I had it done at City Mazda in Halifax at 15318 km. When I brought the car back into Fredericton Mazda at 22752 km to have it serviced they just carried out the 16000 km service again assuming Id neglected my brand new $43500 vehicle. The 24,000 km service includes an inspection of the brake system in the car. When I informed Fredericton Mazda about the service in Halifax, they said theres no way they could have known about it being carried out, which makes sense. However, logically if a qualified service rep/mechanic drove the car in to be serviced, according to the service report he should have logged KM in and KM out. Which leaves me to wonder how the Mazda Service rep got the car into the garage to even carry out the service without noticing the KM on the dash. If the service rep had logged the KM of the car on the way into garage which I might assume to be proper procedure, then the 24,000 service may have actually been carried out and the brakes may have been inspected.All that aside, 38,900 km is far too soon for brake pads to be worn to a point where the rotors are destroyed, considering the fact the front brakes are still at 50% and 10000 of my km are highway to Halifax. When I asked The Fredericton Mazda Service rep if this has happened before he said, Yes, but he also informed that he had seen one at 120,000 km. Fredericton Mazda ended up paying for the rotors that were destroyed in what Ive been referring to as a brake failure, but I was left with a $210 charge for brake pads and labor to replace them. I informed them that this was unacceptable and there is clearly something wrong with the rear brakes but they refused to acknowledge this or even call Mazda Canada to inquire about the issue.To summarize, I have dire concerns with the quality and safety of the braking system in my 2013 CX-5 and if steps arent taken to have this resolved, then I will be switching car companies for good!
Published: June 11, 2014
Jason of Oromocto, NB
Source: consumeraffairs.com

I leased CX-3 for 3 years from Mazda. When I returned it, I thought my car
I leased CX-3 for 3 years from Mazda. When I returned it, I thought my car looked pretty well maintained except the curb rash on the wheels. I was wrong. The wear and tear charges were more than $1000 dollars because they charge for every little thing you did not even notice when you had your car plus on damages that Mazda should be responsible for. For example, if you drive in rain or wash your car, there will be water damage in the headlight that is going to cost you $350 for EACH headlight. The receipt is the final list after I made them remove a few things. I am leasing a car from Mercedes too, and they are not charging me for every tiny scratch like Mazda did. So if you lease a car from Mazda, make sure you fix everything including tiny tiny scratches and damages caused by their poor assembly.
Published: April 17, 2019
M. of Alhambra, CA
Source: consumeraffairs.com

I went to see and purchased a used car from Mazda of Palm Beach. Almost non
I went to see and purchased a used car from Mazda of Palm Beach. Almost none of the features on the carfax ad were correct. The dealer claims it is Carfax issue. I never would have paid the price I did had I known the complete options on the car.
Published: February 7, 2019
Julie of West Palm Beach, FL
Source: consumeraffairs.com

2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps an
2012 Mazda 3 GPS system suck. Bergstrom gives no help. Unit has bad maps and guidance. I cant speak on state or county roads. This is a piece of ***. Bad add-on equipment for Mazda. I didnt want it on purchase but had to accept with other options I wanted. Please fix this piece of crap or never another Mazda.
Published: February 1, 2012
Carl of Combined Locks, WI
Source: consumeraffairs.com

Mazda customer service is useless! They do not bother once you have bought
Mazda customer service is useless! They do not bother once you have bought the car! Stay clear, buy another make! Mazda keeps on making alibis and finally turns down customer complaints. Mazda installed a tail light that burned both tail light housing. I reported this for replacement but Mazda strongly turned down the request. They even used ego tripping words that means they are still untouchable and they can turn down any customer despite of their world renowned factory defects. Where can users effectively complain Mazda customer neglect? Please help! With the poorest after sales service, Mazda should not be in the car business. I have used Toyota and Honda for ten years and I have not had any traumatic experience that I have on my first month in using Mazda.
Published: September 18, 2012
Cliff of Makati City, OTHER
Source: consumeraffairs.com

I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local de
I bought my 2008 Mazda CX-9 in 2010 with about 23,000 miles from a local dealer. I loved the vehicle until the past few months. My car is now 5 years old with 78,000. I have had regular oil changes and have done all scheduled maintenance since Ive owned it. I had issues with the tie rods (scary story as well) that needed replacing. I expect brakes, tires, batteries, etc. will need replacing. I even expect that at some point the water pump will require replacing. What I did not know, is that the water pump, which of course failed a month before Christmas, is in the middle of the engine. In order to replace this $159 part, the entire engine had to be removed. I was without my car for 4 days and the total bill was over $1700. $159 in parts and $1500 in labor ($105 per hour). I am of course out of warranty but the dealer said to call the customer service number, they will likely help. NOPE, not a dime. What I have discovered about Mazda is that MAZDA DOES NOT CARE ABOUT THEIR CUSTOMERS. I will NEVER buy another Mazda and I will be telling the world for the rest of my life. Mazda just doesnt care about their customers so think of that before you make such an expensive purchase.
Published: December 13, 2013
Jill of Peabody, MA
Source: consumeraffairs.com

Mazda 5 2008 Electrical problem. First transmission going from drive to low
Mazda 5 2008 Electrical problem. First transmission going from drive to lower gear electronically - change out 3 computer and wiring harness. Now heater blower fuse blows and sometimes the lights & horn blow after shutting off the car.
Published: May 7, 2014
Glenn of Mississauga, ON
Source: consumeraffairs.com

I bought a new Mazda MX5... It is only a few thousand miles out of warranty
I bought a new Mazda MX5... It is only a few thousand miles out of warranty. That is when my Air Conditioning clutch froze up (of course after the warranty ends) on the Air Conditioning Compressor and now it blows HOT air. Mazda wants $1,200 to replace it, so I spoke to Morgan at Mazda about this problem, thinking Mazda would stand behind it considering the small amount my AC unit was used. The thing is I live in the Mountains in NC and really did not use the Air Conditioning very much. I bet that AC unit has only been used 10% of the time... Plus, I have purchased 2 brand NEW Mazdas in the last 5 years. Mazda still refused to stand behind their product and cover this under warranty... I am done with Mazda. I will never buy another Mazda again and I am going to warn everyone I can about Mazda poor service after the sale. What a horrible way to treat your loyal Customers. Something similar happened to my Father and Dodge stood behind their AC unit even after the Warranty expired... Now my Father will only buy a Dodge. Mazda just does not get it. Mazda just lost an entire family and friends of future Customers. NEVER AGAIN...
Published: July 22, 2013
Gregg of Las Vegas, NV
Source: consumeraffairs.com

I have a Mazda 6 year model 2007. Car has 101,000 miles. This is the second
I have a Mazda 6 year model 2007. Car has 101,000 miles. This is the second time to replace transmission. I would not purchase any Mazda vehicles!
Published: May 17, 2012
Kay of Cabot, AR
Source: consumeraffairs.com

2005 Mazda 6 GT head light bezel melted due to heat from fog lamps. After t
2005 Mazda 6 GT head light bezel melted due to heat from fog lamps. After this occurrence, Mazda denied a third replacement. The newer model fog lights were moved to the bumpers; therefore, it was a known issue and Mazda chose to ignore this. 2010 Mazda CX7 GT NAV is outdated; Mazda refused to provide updated software, claiming NAV systems are accessories covered only by a 12 months 12k miles. NAV is standard equipment on GT model, not an accessory. It has poor material and design of smart keys - Mazda refused to replace broken key case at only 8 months old. Mazda Capital Finance bank does not inform buyers of limitation or guidelines, leaving consumers with the short end. They have Great Products (not perfect); however there is no customer support from Mazda North America.
Published: June 13, 2013
Nelson of Pines, FL
Source: consumeraffairs.com

My wife picked up my daughter from school one day in our 2004 Mazda Tribute
My wife picked up my daughter from school one day in our 2004 Mazda Tribute when the gas pedal just gotten stuck. I called customer service when to explain what just happened to my wife. I was told that there was a recall for that car that the gas pedal stay stuck. Well in the course of my wife almost getting into a serious accident, she had to put the car in park to avoid an accident. So because of her shifting it to park while the car was running at a high speed, well our transmission broke. So if calling dealing with that they would only cover the recall. If someone can help me, call me.
Published: March 22, 2013
Jorge of Cutler. Bay, FL
Source: consumeraffairs.com

One of things I like best about the 2009 Mazda 5 is that the side rear ligh
One of things I like best about the 2009 Mazda 5 is that the side rear lights are set high up, so that people in huge SUVs etc. can see my turn signals. I also really like the rear hatch, which opens high enough that I do not bump my head!
Published: May 9, 2018
Laura of Albert Lea, MN
Source: consumeraffairs.com

Mazda 5 - Good compromise between full-size minivan and SUV. Adequate and c
Mazda 5 - Good compromise between full-size minivan and SUV. Adequate and comfortable seating for four adults and two children. Small cargo area behind rear seats. 4 cylinder engine coupled to 5-speed automatic transmission gives good get up and go with up to 31 mpg highway mileage. But sport model lacks full Bose system features, such as WiFi and Bluetooth.
Published: April 28, 2018
Jerry of Ct, Connecticut
Source: consumeraffairs.com

I purchased a 2014 Mazda 6, loaded with their technology package. The GPS w
I purchased a 2014 Mazda 6, loaded with their technology package. The GPS was the worst ever experienced. The speaker in the front passenger door vibrated so badly it was hard to use the system, even with the bass turned off. The GPS would indicate a turn 400 yards away when basically at the turn point. It would then suddenly advise to turn, when almost through the intersection. The front drivers seat had limited settings. I went to Mazda for service and all I got was a shoulder shrug. I sent a note to Mazda and didnt even get a response. After 8 months of problems I dumped this car and took a loss of approximately $8,000. I have now owned about 12 cars and the Mazda 6 was the worst experience ever.
Published: September 24, 2015
herbert of New Smyrna Beach, FL
Source: consumeraffairs.com

I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one
I had a 1991 Miata for 25 years! After a deer destroyed it I got a new one in 2016. Love it! Miss the retractable headlights but I m very happy with it thus far.
Published: May 6, 2018
Sylvia of N. Bethesda, MD
Source: consumeraffairs.com

Had vehicle towed in for noise in upper engine area (VVT). Towed in not to
Had vehicle towed in for noise in upper engine area (VVT). Towed in not to do any damage. They took off oil pan (was tapping not knocking) now this is a 2009 Mazdaspeed 3 with a k&n air filter and a street unit blow off valve no big changes and no issues at all besides the tapping. Well long story short, they took the bearing out (crank) and when i said put it back together i need a second opinion. Had it towed to another Mazda dealer who found out there was a problem with the covered VVT valve issues but did not cover the engine (34,600 miles) because of the air filter and BOV. I called BS but some stupid fool tech said my car was highly modified (what!!!) so they did not cover it and i paid out of pocket $6000 plus for a new engine. And yes i have video and written proof that they put the bearings back in backwards and ruined the engine for a simple fix. Since then, I do all my own service and have had 0 problems with 86,00 miles with the k&n filter and BOV. Should i be pissed? Yes! But I love my Mazda and I am sure they know they abused this customer with tech experience and knowledge of cars and trucks for 30 years plus and would think they all knew better when it is under warranty. This is where the term Stealership came from. Sad but true. Even worst I am not the type of person to hunt down these fools and drag them in court just to make a point and get my money back. I will (foolish me) hope they learn and turn.
Published: February 22, 2014
harold of Woodbrige, VA
Source: consumeraffairs.com

I had brought my car in for a check-up and oil change, and the check engine
I had brought my car in for a check-up and oil change, and the check engine light was on. They did their check and gave me the car back but the check engine light was still on. I was told that they never reset it because I did not tell them that it was on, although they said that they checked all lights in the car. The car engine was making a noise as well, but nothing was ever said. This check-up was done just before my 160,000 km engine guarantee was up.At 162,000 km, my engine blows. I contact Mazda Canada and they say, Too bad. Your guarantee is up, and say that I missed an oil change. I heard that there are lots of cases like this and that there may be a class action lawsuit against Mazda concerning these 2.3L Mazda engines. I would appreciate information if you have any.
Published: October 5, 2011
Michael of Grenville, QC
Source: consumeraffairs.com

I love my car. Living in Michigan, I needed a vehicle that handled well in
I love my car. Living in Michigan, I needed a vehicle that handled well in snow but also with good gas mileage and being able to adjust the drivers seat is very important. After test driving several models, I was extremely impressed with Mazdas handling. I also love how the looks of the car. Its very stylish and its fun to drive. Definitely spend the extra money and get the navigation. I use it all the time. But I wish the rear seats were more comfortable. When test driving cars, I never thought to sit in the back. A word of advice, next time test driving, sit in the back and feel how your passengers are feeling.
Published: June 13, 2018
Sue of Grand Rapids, MI
Source: consumeraffairs.com

Purchased a 2007 cx-9 in 2009 from dealer with 19k miles. Great looking car
Purchased a 2007 cx-9 in 2009 from dealer with 19k miles. Great looking car. First problem was tire life. The original Bridgestone Duelers lasted 29k, and yes, proper inflation and rotation, and alignment. Subsequent sets met with only marginal improvement. Went with Perreli Scorpions, and Yokohamas. At 99k, last week, I foolishly purchased a new set of Michelins (60k warranty). My plan was to drive this thing until those tires were shot, and call it a day. Mind you, Ive met or exceeded all service schedules, to include flushing the tranny last spring. Heres a short list of the problems with the cx-9: Drivers door seal leaks creating excessive noise in cabin. AC controls are intermittent between front and rear compartment. Sometimes it works, sometimes it doesnt. Power doors refuse to lock as the indicator light states I have a door open. Both keyfobs failed, and dealer wanted in excess of 300 to replace and reprogram. I opted with using the hard key, but had to have that programmed. Passenger door window wont go all the way down. Dealer had two attempts to fix that, and its doing it again. Now for the biggies: 60K Pass side rear wheel bearing went, $500.00. Then, Huge clunking noises coming from somewhere in front end suspension. I replaced tie rod ends, and stabilizers with greasable Moog fittings. Still have the clunk noise. Learned this was due to failed lower ball joints on the control arm. I was heartened to hear that a recall was pending and made the appointment with the dealer after my tire installer confirmed my suspicion. Within one week of putting the tires on and Within days of scheduling my ball joint/control arm repair, my wife pulls up the driveway and the sound coming from the drive-train was like she was dragging a washing machine behind the car. I will limp it into the dealer tomorrow a.m. to find that at minimum, I will need a new transfer case. This is completely unacceptable! If you take care of your vehicle, as I have, this stuff should not happen! I WILL NEVER PURCHASE ANOTHER MAZDA.... and shame on you Ford Motor Co for supplying the POS parts on this vehicle without proper vetting.
Published: September 28, 2015
D of Hinckley, OH
Source: consumeraffairs.com

I cannot keep a battery charged. New alternator, new radiator. Thanks to al
I cannot keep a battery charged. New alternator, new radiator. Thanks to alternator, new battery, new radio, new tires, etc. Money in it and still cant keep it charged. Does anyone know why this may be happening? I love the car (2010 Mazda CX9) but am fed up with it not running when I need it. Something is pulling battery down when it is parked in my garage overnight. Any help would be appreciated everyone if baffled at what is causing this. Cant trade it off. Just bought 6 months ago and have problem ever since. Owe too much to trade now. Help.
Published: January 15, 2018
Llynn of Boonville, Other
Source: consumeraffairs.com

I received a SSPA9 (Special Service Program) notice (gap between a instrume
I received a SSPA9 (Special Service Program) notice (gap between a instrument panel and information display) on October 2017. I called my local dealer (Scott Mazda of Allentown) three times and last call being on Feb.6 2018 and each time I was told that the parts are on backorder. I since forgot about it until today because I had to bring the car in for another common problem that a RECALL should be issued for (flickering lights while breaking) and asked about it again, but unfortunately I was informed that the SSPA9 has expired. I called Mazda customer service and was told that I shouldve brought the car to the dealer and gotten a work order to prove that I had the problem!. I wish someone had told me that the last time I called (Feb. 6 2018). Seems to me like a very convenient way to avoid paying for the repair!!!.
Published: January 13, 2020
W. of Whitehall, PA
Source: consumeraffairs.com

Front Axle on 2005 Mazda 6 - I just drove from Clemmons to Wendover Avenue
Front Axle on 2005 Mazda 6 - I just drove from Clemmons to Wendover Avenue in Greensboro and suddenly the front of the car sounds like I drove over a boulder and the engine fell out. I managed to coast to Sheets Gas Station. The car would turn on but would not go forward in drive or reverse. Called a tow truck and took it to the Mazda Dealership. The front axle is broken... I could not imagine how though... have not run into anything or rear ended anyone. I just had the axle worked on in Hickory. Not happy but blessed it was not the transmission.
Published: August 26, 2013
Tamie of Clemmons, NC
Source: consumeraffairs.com

While riding on the freeway with my daughter, our engine knocked and starte
While riding on the freeway with my daughter, our engine knocked and started to go slow, super slow like 10-20 miles per hour. I slowly pulled off and called my husband. He towed the car to Mazda and their excuse was because of vehicle maintenance, they would not replace the engine. They said there was sludge in the engine. Mazda has denied our warranty claim because of sludge in the engine, however this issue is caused by Mazdas faulty design in the turbo engine/timing chain which cooks the engine oil. Our car is only 2 years old and has only 50K miles and they are saying the sludge is caused by the owner. Ive had several vehicles and even if we never got an oil change an engine doesnt die like that from oil changes. Mazda will not provide us with any pictures or a copy of the denial report to verify this issue. Our warranty claim is denied and they will not even talk to us about this issue. Terrible product and customer service.To get this problem resolved, we must report this very unsafe issue to the Government, Better Business Bureau, and all other outlets. Everyone please complete a report so we can get some justice! God forbid someone could have run into the back of my car with my child in it!The best avenue to make us aware of an issue is to file a formal complaint with us, the NHTSA National Highway Traffic Safety Administration. Please click on the following link or paste the web address into your browser to file a complaint. **. In the filing the complaint, please have your VIN handy and please include as much detail as possible regarding your incident / experience with the issue.I am still waiting on some type of resolve on this issue. The fact recalls Mazda is currently putting out have nothing to do with the real issue for this car. Please help CX7 owners who are out 10s of thousands of dollars purchasing this paper weight!
Published: February 9, 2012
Brandss of Dafdsafds, MD
Source: consumeraffairs.com

Mazda 5 has suspension problems - I have had shocks redone 3 times in 7 yea
Mazda 5 has suspension problems - I have had shocks redone 3 times in 7 years. I am a single woman not carrying passengers all the time!! Others have the same issues - otherwise a good car. Great car all around but they are discontinuing it - maybe because of the suspension problems. Gas mileage is good if you stay below 110. :)
Published: December 7, 2016
suzanne of Vancouver, BC
Source: consumeraffairs.com

I purchased my used 2006 Mazda in 2007. Since that time, Ive had the vehicl
I purchased my used 2006 Mazda in 2007. Since that time, Ive had the vehicle aligned four times, the front struts and bushings replaced, and Ive purchased 12 tires...two of which were for blow-outs due to inner tire wall wear. Each time Ive replaced tires, its been due to inner wall wear. Now, Im again faced with the need for new tires all the way around once again, but also rear suspension shocks. And I also need to replace the front struts/shocks once again. Ive maintained my vehicle and tires appropriately. I do not use my car but on city roadways and highways. No potholes or dirt roads, etc.; per car fax, this vehicle has no history of any damage whatsoever. After reading multiple websites, as well as the NHTSA concerning these very same issues with the Mazda 5 models from 06 to 10...I contacted Mazda USA. They were of no help. I requested the changes that were made to the Mazda 5s that resolved these issues and was flat-out denied this information, and when asked why they couldnt provide, they continually ignored my requests for an explanation as to why they were withholding the updates and changes. They also stated they would be of no assistance to resolving this major safety issue. Im shocked as to why they would withhold information to a Mazda 5 owner who carts around her family daily. I want to know how to properly correct this very dangerous issue, but was denied this information after multiple attempts to obtain it. With the amount of complaints concerning the very same issues with this particular vehicle...something needs to be done to ensure the safety of the families who ride in these cars daily with the potential risk of tire failure. Since its the inner wall wearing, operators cannot see the damage; they only see the outer tire, which shows minimal wear... Its very serious and very dangerous...
Published: June 6, 2013
Stephanie of Roanoke, VA
Source: consumeraffairs.com

I was driving to the city and suddenly I start hearing a faint tapping/knoc
I was driving to the city and suddenly I start hearing a faint tapping/knocking sound at low revolution per minute (rpm). I continued to drive to the city and took care of my business, and then came back home at the end of the day with no problems besides the fact that there was always that faint knocking sound at low rpm.The next day, I brought it to my local mechanic. He said the car is drivable, but I should bring it to Mazda because it is under warranty, and they should take care of it. I had the car towed to them because I didnt have the time to drive there, and I had free towing from Mazda since my vehicle is still under warranty.I called them every day until the third day they told me that there is a hole in my engine and oil was leaking out, and they wanted to see my oil change receipts. When I heard them tell me that, I said immediately that they must have the wrong car because my car came in running with no problems that they stated. There was no oil on the floor. I had checked the oil before it came to them, and it was perfect. My car was drivable. I obliged to their request because Mazda is a big corporation that must surely work honestly with their customers. I also figured that they were exaggerating when they said all of this. I sent them the information. After calling them repeatedly, they finally told me a week later that my receipts looked sketchy” and that Mazda Corporation wouldnt cover the warranty. I proceeded to tell them that their claim is totally false and impossible. I had the oil changed every 3-4 months, approximately 2500 miles (I drive locally and take the train to school).Then they proceeded to send it again to Mazda Corporation after I told them that there is a problem on their part. Again, they denied the warranty work. So, I went down to pick up the car after three weeks because I need my car. When I turned on the car, it sounded like a tractor and then would die on its own. I tried to start it up again and give it some gas, and the rpm fluctuated, then it dies. It was clearly not the condition that it was when I brought to them. The check engine light was on, and they said that I told them that it was knocking. My car was not drivable; it was in significantly worse shape and value than when I brought it to them. They gave me the runaround the whole time I was trying to correspond with them. The assistant manager, Jim, had a regular advisor deal with the situation, which is naive and lacking in responsibility on his part. This advisor just started two weeks prior and clearly didnt know anything. I asked him how this was possible. He kept on saying that he simply started two weeks ago, and he couldnt answer my questions. So, I said to him, “Can you get me someone who can get answers because you clearly cant help me.” He then raised his voice and made threats; so, I did the same. Then the manager came in and took over partially. He told me to call Mazda customer service, which I did right then and there. The customer service representative told me that I needed to deal with the dealership. After going back and forth between the dealership and the customer service, I left without my car because I didnt anticipate having to tow my car.The following week, I paid for a towing service to bring my vehicle to my local mechanic. I brought it to my mechanic locally, and after looking it over it, it looked like they drained the oil, and ran the engine at high rpm until the problem got worse enough for them to tell what the problem was. They obviously have done this many times and are professionals at this. They know exactly what to say, and what story to stick by. They also put a dent on my car that I know for a fact wasnt there when I gave it to them. I took pictures of it.
Published: September 22, 2011
Eran of Far rockaway, ny
Source: consumeraffairs.com

Year and a half ago, I bought a CX-7 2008. At first it was great, loved tha
Year and a half ago, I bought a CX-7 2008. At first it was great, loved that car! It was perfect for our family and loved the way it drove. A year later, things started majorly happening. I noticed that the tires were wearing down fast. I had it aligned and rotated when I needed to. I did everything on the right time line, but still the tires started going bald fast. Then I took it in for a routine oil change and was told that the oil cooler was leaking. When I bought the car from a dealer, that was an issue, and the dealer fixed it before I bought it. Now a year later, it was leaking again. So I took it to my mechanic and he checked it out. He found that not only was it leaking, but that the engine was going because there were metal parts in the oil. I had to buy a new engine! Now 6 months later, the oil cooler is leaking again!!!! I asked the Mazda dealership why? They didnt have any answers for me. Now Im backwards in this piece of junk!!! And I have to have a car to go to work. I have a limited income because Im a teacher and when talking to Mazda, there is nothing that can be done.
Published: September 21, 2013
Vicki of Syracuse, UT
Source: consumeraffairs.com

I own 2009 RX8 purchased brand new that same year. At the time of this revi
I own 2009 RX8 purchased brand new that same year. At the time of this review in Nov. 2012, it has only 16K miles. Problems with car not starting began long before; however, I was attributing it to flooded engine. However at 13K miles, seven months ago, it turned out to be faulty transmission range sensor switch inhibitor (part# **). A few days ago while on vacation, the same part failed again and we got stuck some 400 miles away from home. According to dealership mechanic after he spoke with Mazda tech support, this is a known problem; however, Mazda chooses not to address it. This is last the Mazda for me, my family or any of my friends will ever own. And if you want fewer headaches in your life, buy something else.
Published: November 29, 2012
T of Irvine, CA
Source: consumeraffairs.com

My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4
My 2017 Mazda CX-3 has rust problems on the roof and hatch panels within 4 years. The smallest stone chips will lead to migration of rust under the paint causing bubbling. The underside and the inside of the hatch rusts even without stone chips. The bottom inside weld of the hatch rusts. This was not sprayed when I had the car rust proofed (so request it). Mazda declined my claim under the 7 year rust perforation warranty. They are still not choosing to design their cars for the North American rust belt. Similar complaints can be found on internet forums. Otherwise this is a good car.
Published: October 11, 2021
Wayne of Guelph, ON
Source: consumeraffairs.com

It has been good so far. It is good on gas and seems to be mostly reliable.
It has been good so far. It is good on gas and seems to be mostly reliable. Has a pretty big trunk for a little car. Runs pretty good. It is great for me and my daughter but has a good size back seat if we want to take others with us. It has some updated technology so that is nice, I can connect my phone and it is really easy to drive. It was the car I was able to get approved for so that is what I bought. However, the headlights have to be turned on and off manually, my old car had running lights so I didnt have to worry about the lights all the time. It is pretty low to the ground so it is a big change from an SUV.
Published: June 22, 2018
Rebeca of Dimondale, MI
Source: consumeraffairs.com

I took my Mazda SUV for repair. The problem was the wheel bearing and the p
I took my Mazda SUV for repair. The problem was the wheel bearing and the price to repair was $750.00 plus $135.00 for diagnostic totaling $885.82. I told the sales person, if you forgo the $135.00, I will have you fix it. To my surprise, she said no so I paid the $135.00 and left with my car. She did not only lose a job but she also lost a customer as well.This is not good customer service...
Published: July 20, 2012
Rebecca of Windsor, CA
Source: consumeraffairs.com

We just discovered a leak on the passenger side floor area when the AC is o
We just discovered a leak on the passenger side floor area when the AC is on. Removed the mat and the carpet was soaked. Musty smell followed. The dealer said that he had never heard this complaint for this model but did list a number of other models where the AC drain was clogged and required unclogging. Fine. This should not be happening. It will cost their hourly rate to diagnose the problem. Sounds like a design issue. On the drivers side there has also been a leak that occurs after a big rain. The water is puddled on the mat. The passenger side trickles down and under the mat. Any feedback would be helpful.
Published: July 21, 2014
Joe of Toronto, ON
Source: consumeraffairs.com

A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooti
A few days ago I jumped in the Mazda 2016 CX-5 and the console keep rebooting. The Mazda logo came up but then I never went to the home screen. Have no navigation, no hands free phone and the radio is stuck on just one station, the last station I had on before the system went down. Called Mazda and they told me they dont know whats causing the problem so I shouldnt bother bringing it down for service. I have about 47K miles on it. I did purchase an extended warranty. So now what? Wait for Mazda to contact me? They told me that they are receiving a lot of calls on this problem right now. But it looks like its been going on for a while now.
Published: August 22, 2019
Norman of Nashua, NH
Source: consumeraffairs.com

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