Lexus IS service and repairs

Lexus IS service and repairs
Lexus IS service and repairs

Lexus is the luxury vehicle division of the Japanese automaker Toyota. The Lexus brand is marketed in more than 90 countries and territories worldwide and is Japan's largest selling make of premium cars. It has ranked among the 10 largest Japanese global brands in market value. Lexus is headquartered in Nagoya, Japan.

The Lexus IS relies on stylized visuals and sporty pretenses to stand apart from its entry-luxury counterparts. While the Lexus sedan doesn't totally live up to all the promises that its bold sheetmetal makes, its nicely tuned ride and handling characteristics prove enjoyable. The IS interior design is as unmistakable as the exterior, with a driver-focused arrangement and admirable materials. However, the infotainment system has annoying controls and the back seat isn't huge. Still, a suite of standard driver assists and a rewarding F Sport performance version make the 2020 IS an interesting alternative to more popular classmates.

Are you looking for some Lexus IS service and repairs? When you need a quality Auto Mechanic FAST, you can trust an Auto Helpers Expert to provide you with professional, friendly, and quality service.

Whether you are interested in a new or used Lexus IS vehicle, require expert service, or simply want a vehicle checkup, we are ready to serve you. We will help you when you are looking for some Lexus IS service and repairs.

Why use us?

  • Are you looking for some Lexus IS service and repairs.
  • On time for scheduled appointments
  • Thorough in our work and show craftsmanship every time
  • Honest
  • Respectful to you and your vehicle
  • Competitively priced

To learn more about our Lexus IS repair services or to hire one of our mechanics, please contact the Auto Helpers. Call us today for help when you are looking for some Lexus IS service and repairs.

An auto mechanic is a person who repairs and maintains cars, trucks and motorcycles.


Assorted Articles:


  • The 2023 Tesla Model Y

    The Tesla Model Y is one of the best and top selling vehicles in the world. It's a spacious vehicle that offers a lot of feature and functionality. It's made with new die casting machines, upgraded batteries, and a new structural battery pack. Going into 2023, what will be new? The first [...]

  • Teslas Fremont Is The Most Productive Car Plant In North America

    Tesla’s original factory in Fremont, California, was the most productive auto plant in North America in 2021, according to a Bloomberg analysis of production data from more than 70 production facilities. The former NUMMI facility bought by Tesla in 2010 produced an average of 8550 cars a week [...]

  • Tesla Received 3 Million Job Applications In A Single Year

    Tesla is currently in a massive growth phase. The E.V maker recently inaugurated two new factories, one in Austin Texas, and another in Grunheide Germany. And within a few months after Giga Berlin’s inauguration, the E.V maker is already looking to expand the factory with a new land purchase a[...]

  • What Is The Word On The Tesla Cybertruck

    We've heard how the Cybertruck will be pushed back in production and is delayed again and again. Some expected to get a Cybertruck at the end of 2021. The Cybertruck is the ultimate product in many areas: durability, range, look and style, performance, etc. When the Cybertruck reveal happened[...]

  • Tesla brings back referral program in China

    Tesla made two big announcements in China on Monday morning, dropping prices across the entire Model 3 and Model Y lineup, and also bringing back its popular referral program. While the referral program still has a Loot Box, the referral program is very different than what it looked like before, [...]


Product Reviews:


I’m pretty bummed my Lexus RX 350. I bought it at Lexus of Naperville in 2013. It has 54,000 miles now and needs a new engine. It blew a head gasket with no warning, It’s out of warranty and Lexus corporate office denied any assistance. $10,000 worth of work??? I’ve keep up with the maintenance. Had 1 oil change outside of Lexus because their mechanics were on strike. Sorry for the long text. Needed to vent to someone. I’ll have to get it fixed but I’m no longer a Lexus fan. The only good thing is the service Manager Mike really did his best to help???

Kitty of Westchester, IL
consumeraffairs.com


My car holds 4 people so that's enough for any of my friends or family. It's the perfect amount for any type of travel to wherever we wanna go. This car gets me happy and is ready to drive whenever and wherever. It's so beautiful and the upgrades help it to its fullest. If she was beautiful before then she's gorgeous now. If I was a car, I would date my car. That pretty much describes how beautiful she is. I'm really enthusiastic about my car and I get happy with the varied models. I would buy 50 of them.

Tom of Homestead, FL
consumeraffairs.com


Lexus has several models, but I chose their RX 400h Hybrid. It's a great automobile. I got great gas mileage, and really felt like I was helping the environment. Previously I had a 4 door sedan, I owned that car for 12 years before selling it and getting the SUV. There are 2 bucket seats in front and a back bench seat. The vehicle seated 4 adults comfortably, and I was always able to get 3 grandchildren in booster seats in back. The cargo space was roomy as well. The vehicle I purchased was fully loaded, there was nothing more to upgrade. The leather interior was easy to keep clean. Heated seats to keep you warm, sunroof, 4 wheel drive. I know there were other upgrades included, such as the automatic headlights and windshield wipers. I loved the way the windshield wipers could sense when there was rain! Moreover, the vehicle had an entertainment package, built-in CD players installed in the back of the front seats. My grandchildren adored watching CDs and it certainly made traveling with the 3 of them a pleasant experience.

Terrie of Lenexa, KS
consumeraffairs.com


If I could rate 0 stars I would. I lease a Lexus IS300Fsport, I have had it for about 1 1/2 years now and I have had several issues with my car and Lexus does not care about trying to fix my problems. I'll start with when taking it in for oil change and regular service I advised them that my rear passenger tire had a problem because it was losing air and I was having to fill the tire every two weeks. I was told on 3 separate occasions there was nothing wrong with the tire. In December on my way to a meeting 2 hours away from home on the Turnpike I had a blow out on that tire. As of today I am still waiting for the service manager of the Fort Pierce location to call me back. When taking the car to a tire place I was informed that all 4 tires needed to be replaced as they were all cracked/dry rotted. This car is only 1 1/2 years old and has 25,000 miles. I was then shown that I needed brakes in the front. I spent $1,700.00 for tires and brakes on a new car. I have had many cars in my time and have never had to replace tires and brakes that soon and that low mileage. When I called the corporate office their response was that it was not uncommon. How is that even possible. They had no interest in helping me. On December 25, 2019 I got in the car to find a very nasty wet odor, I proceeded to feel the carpets and found that the passenger back carpet and under the seat was very wet, I dropped it off to the Kendal dealership as I was down there and going out of town. They had my car for 17 days. Never called to update me about the car nor called at any time to tell me what they were trying to do. I called every two days and got no information. After 17 days they called to tell me that they could not find anything and that I needed to pay them because they took the passenger seat out (without calling me to let me know this). By the way the car is under warranty. After 17 days I picked up my car with the same wet smell and wet carpet with them telling me I must have left a window open which I did not! They would not even dry it out for me which I asked them to do so that I could see if it happened again. I left the dealership and noticed that the cover plate underneath the car was not attached and was dragging, I went right back for them to tell me that it was not a big deal. It just needed to be clipped on, well why would the service person not do that before taking the car down off the lift. I then get home and it was dark at this point, but the next morning I woke to see that my driver side rim is destroyed!! I called the dealer immediately to advise them of this for them to tell me the manager was on a business trip and would return Saturday 1/18. I am at this point still waiting for him/her to call me back to discuss this matter. This is a lease and I can not turn the car in with a destroyed rim nor do I want to drive a $50,000 car that is only 1 1/2 years old with a destroyed rim. I am so disappointed in Lexus product but even more so with their staff/managers at more than one location. I would advise anyone thinking of getting a Lexus to spend your money elsewhere. I have been the owner of very expensive sports cars and have never had problems like this. The worst part is that Lexus does not even care! I guess that is what you can do when you are such a big cooperation. My daughter in law was either buying my lease out when it came time or getting a Lexus. I have advised her not to do either.... Very unhappy customer!

Nadia of Port Saint Lucie, FL
consumeraffairs.com


Leased 2017 GX 460 white SUV. Paint discoloration, and the called “leather” seats are crap. They are stained and the dealer cleaned the seats and now I got pieces missing. I’ve never been so disappointed and upset. So besides the above mentioned. They installed two TV’s on each seat and there’s a huge color difference between the top headrest where the TV are installed and the actual seat. I always owed the TVs that come installed from the manufacturer not aftermarket by Lexus. So when we take the car for the scheduled maintenance now if you need a loaner it takes 3-4 weeks for the Lexus dealership to give an appointment date. To top it out they don’t wash nor vacuum the car.Basically, you are better off going to the Hyundai, Honda or Kia dealership. Pay way less and get excellent customer service and no stress. Trust me Lexus IS way overpriced for the quality. Example. My friends wanted a Lexus just like ours but they started noticing all the defects and they got an BMW SUV. You should see the difference. First in the customer service was excellent and the luxury and technology of the car. Lexus are all outdated and with many issues on quality. There’s something serious going on with the quality control department. Reported all and they promised me back in November, then in December to order me a black on black Lexus. The pigeon died on the way! It’s August and nothing. And we have been dumb enough to recommend family and friends to the torture and they have done business but consideration for us. Watch when my lease is over that I’ve driven that nasty looking car how the black on black will magically appear but to their surprise they lost another customer. Last Lexus that I purchase or lease.

Lily of Miami, FL
consumeraffairs.com


Do not bring your car tiki the Lexus of North Miami for service! Brought my car in to have the recalled dashboard replaced. When I picked my car up, while driving home, which is about 10-15 minutes away, I noticed my brake light was on and before I could get home my car cut off and would not start. I immediately called Lexus of North Miami and was told by the service advisor that they did nothing wrong and I would have to bring my car back to the shop. I told him how and that my battery was dead, car wont stay started. I asked if he could call roadside service to come and get my car. It didn't seem to matter to him as he said no and I'd we find that the alternator and battery is dead, you will have to pay. I was in shock and disbelief bc I had just left there no more than 15 minutes ago.But what was more shocking was when I called back to speak with the Manager over Service, he had the same reaction, and seemed uninterested in the fact that I had just left the dealer and now my car wont start. Now I'm upset and was in disbelief and highly disappointed that both service advisor and Manager of Service did not try to solve the problem and did not send roadside assistance to pick up my car. They showed no concern in the fact that my car was not working! And to make things worse, they said, "When you bring your car in and we're find it's the alternator or the battery, you have to pay for it, we're not liable." Oh my, could not believe this! This is suppose to be a upscale business that specializes in satisfying their customers. Well not only was I not satisfied, but I felt totally helpless. I will never bring my car back to the Lexus of North Miami ever again! Horrible customer satisfaction service!

L. of Miami, FL
consumeraffairs.com


Bought a 2015 GS 350 car. Was over 50k and not fully loaded. The bad interior colors are all black unless you get a white exterior or black exterior. Then you get the option of only a few interior lighter colors then deep black. Second Lexus engineers destroyed the navigation system by taking away touch screen and installing a mouse to click 1 letter or number at a time, 10x slower than the old touch screen. Also their talk in navigation does not work half the time because it's affected by AC or radio noise. It's real garbage, a $150 tom tom is faster and better. They did this to save money. It will be gone next year or so. Also the geniuses at Lexus actually have a knob that pipes in engine noise into the cabin like it's a high powered corvette, ridiculous.Now for the ride. It's rough because their 18'' rims and little tire contacting road so you feel every little mild bump. Also the rims are dull cheap looking fake silver. Really ugly. The backup camera is fair but no front camera because they raised dashboard height to accommodate junk navigational. Now you can't see past mid hood creating blind spot of front distance of car to an object. Very little contrasting color on door panels or dash just a fake chrome colored clock. And the six stack CD player is gone now also with a basic 1 CD insert and a few speakers average sound. Then to turn on accessories like windows, wipers, radio etc. You have to go through a crazy touch button twice while foot on brake pedal. Yes you can get satellite radio for a fee plus to use through the junk navigational will take 5 minutes to move a mouse for station.Then they got Lexus Enform built in with your navigational where you can pull car over and play with mouse to make dinner reservation, concerts, etc. It's idiotic just read up on the reviews of Lexus Enform. Use your cell to call a place you want reservations. It is 20x faster. Also the car engine with the dual exhaust is noisy as hell. Your neighbor can hear the motor running 3 doors down. I have a 2002 Lexus so this is how I know where the mistakes are in the new car compared to the 2002 GS 300 model which is so much better designed than the new 2015 junk. Also premium gas only and lousy mileage. I would have looked at other cars but my wife loved the old Lexus so she thought the new one would have the same nice features and smooth ride. No way is this plastic car worth more than $38,000 not 53k.So what is better on the Lexus 2015 versus 2002? Nothing to be honest. Has a few more useless steering wheel gadgets, that's it. So what do I like about it? Just increased engine power for passing. If you're thinking about buying this model take it on the freeway and some side streets with a few bumps then you'll pass. Car was new when we bought it but had 90 miles on it telling me about 15 people test drove it then passed. I bought it from the liars at Keyes Lexus and they have some real trashy middle eastern hustlers that worked there. It was 5 hours of lies before I regretfully bought from the low class staff. Here's how much profit they make on a 53k MSRP car about 8-9 thousand so now you know what price they'll sell it at.Also the liar sales manager hustled my wife into an added warranty for 2 extra years only for $2800. Huge rip off. After we bought warranty the sales people said all new Lexus's come with a 7 year engine & trans warranty and 4 yr. 50,000 on the other parts. Before you buy look at Acura, Cadillac, Honda, etc. Also don't buy it if it has a mouse for typing and no touch screen. Last thing the door handles are painted silver but made of PLASTIC. For $53,000 3 stars overall is correct rating. The end!!!

Mark of North Hollywood, CA
consumeraffairs.com


Do Not Buy a Lexus with Parchment Leather. Color in our ES 350 seat bolster was gone at 23K miles, picture should be attached. Yet color in our older RX 350 is still perfect at 73K miles. The ES 350 is under factory warranty. Contacted both the selling dealership and Corporate Customer Service, and they basically "Take a hike." Been Lexus customers since 1993, but that has now ended.

Michael of Erie, PA
consumeraffairs.com


In Honolulu Hawaii - Driving one weekend, my Lexus RC350 just dies on the street. Nothing works and finally I give up and tow my car to Lexus. On Monday I call Lexus and talk to the service manager Bryan. He informs me that when the car got towed they couldn't start but as of this morning, car starts fine and they can't identify what the problem was. He informs me that the technician will run tests to find out what happened and get back to me. I wait a week and nobody calls me. I call Lexus back and was told Bryan was out for lunch and that he will call me back. No call back that day. Meanwhile, I am not even offered a loaner and taking Taxi to and from work on my own expense. I call back Lexus and ask for loaner and told there's none available. I end up complaining and miraculously they get a test model that I can use. Basic IS model which is not the same level as what I'm paying for but I didn't complain as I thought it was for a short time. However, if there's a test model car they can offer as a loaner, shouldn't I have been offered this from Day 1 instead of after few calls? Anyway, I get my loaner and feel better that at least now I have a way of transportation. Another Week goes by while I wait patiently and don't hear back so AGAIN call Lexus. At this point I'm told that they still can't identify the problem and running more tests. I told the manager that I understand the situation but would appreciate some type of communication back as they make progress. Of course on phone I'm given the "yes absolutely". I had a business trip so end up not being bothered for 10 days and get back to Hawaii. Meanwhile I had my phone but never did get a call back. Another several days go by without a call which now my car has been in the shop for a month. Can't get in touch with Bryan and the receptionist tells me she will take message so I explain to her the situation and tell her that I just need someone to keep me updated. Nobody calls me back. By now, it's nearly 6 weeks and I am just astonished at the bad customer service. I end up calling Lexus and explaining the entire situation to the receptionist and asking for the GM. I didn't get a call back from GM but the Asst GM calls me and finally some light at the end of the tunnel. He tells me that he wants to help and was apologetic. He tells me that technician needs to run more tests. I end up telling him that I want to get out of the lease so I can be done with and move on. Once I mention terminating my lease, GM ends up calling me few days later and tells me that I only have several months left so he won't release me from my lease. He offers me one month lease waiver as compensation. Finally after 2 months, I get a callback and told my car is fixed. I go to Lexus excited to finally put this long 2 month battle to an end and the cashier tells me I owe almost $900. I tell him that it's covered in the lease/warranty and there's no way I'm paying for it. With attitude, he tells me "well you can talk to the service manager". Bryan who never returned my calls comes and tells me that it's their mistake. At this point, I am just disgusted with their communication process and tell him to ask the GM to call me back. No return call for several days so I call back and speak to another manager and he tells me that the GM had family emergency and is not in the office. Finally after another several days, GM calls me back. I explain the situation again with being told to pay and the cashier attitude and now demanded that I don't pay for 2 months which he tells me he can't do because I was given a loaner. I'm only asking for 2 months to be waived as I didn't get the car I'm paying for and to be compensated for all the time I wasted plus the frustration I had to put up with. I have 2 Lexus at the moment and there will be no more Lexus for me the way it's going.

TK of Honolulu, HI
consumeraffairs.com


There is a wide variety available from Lexus, with each vehicle maintaining its dependable characteristics. There are sedan, SUV, mid-size, compact, and other models, so there is a wide selection with almost a guarantee to have at least a couple options that fit an individual's needs and wants in purchasing a car. The Lexus aesthetic features are that of a sleek body and exterior and distinct interior features like leather stitching. The vehicles have a smart key entry system, and many models have touchscreen controls and a navigation screen interface.There are tons of options available for upgrades and personalizations with Lexus. Upgrade options include performance-related ones like engine components and fuel systems, as well as aesthetic/personal interests like suspension systems and racing equipment. Passenger capacity for larger size sedans and SUV models are great. All models are comfortable for their individual capacities, and Lexus has a lot of models that can accommodate larger numbers of passengers while still allowing for cargo and extra things to haul in the vehicles.

Maddison of Windsor Mill, MD
consumeraffairs.com

More Related Links:
Hyundai Ioniq service call, lowest price on a Land Rover Range Rover Evoque, good LaCrosse mechanic, Lamborghini Urus mechanics in my area, nearby Mercedes-Benz C-class repairs, BMW 4-series mechanics in my area, Mercedes-Benz GLA-class repairs and service, Genesis G90 service in my area, GMC Yukon repairs, nearby Genesis G90 repairs, Lincoln Navigator service costs, Kia Niro service call, Grand Prix repair quotes, Audi S8 tune-up, Acura ILX repairs,

TOP