What a waste of cash paid out of pocket!!! LEMON LEMON LEMON!!! Future I will buy foreign! Just after purchase wheel bearing out - dealership replaced the part and new tires. Engine out before 60,000 miles-necessary towing from interstate. Trunk release had to be replaced... fixed with key chain. Transmission out before 80,000 miles- towing necessary broke down in parking garage. 3 windows would not work up or down- replaced. 4th window out- someone suggested replace door panel unit to operate windows which Buick knew was a problem rather than previously spent $400 per window. AC problem - have constantly had to add Freon every season and now for second time since 2 months ago needs it again... LEMON!!! Bag of trouble! Now 104,000 miles from since I bought it and seals need to be replaced. I have to rent a car to drive any distance since afraid I will break down again! Not dependable at all!!! Women DO NOT BUY BUICK BECAUSE IT IS NOT RELIABLE!!! Contacted Buick 7 years ago but no response! Horrible experience and expensive to replace all these parts and towing!!! Attorney may contact me if you take it out of the winnings! Think still have original receipt... in SUV.

The Buick Rendevous is very dependable, durable, and comfortable for long car journeys. The car is very roomy with lots of space to not feel claustrophobic. In addition there are plenty of seats, vents for air, and windows to individually control. All the electronics work and function for my needs with nothing I dont know how to use. However, Im not a huge fan of the blind spots in the car as Im sure design wise could have been avoided a bit more. I also wish that the car would have more cup holders in it. I believe there are only 2 for a car that is able to seat up to 5. Lastly, I wish my model had a truck door that could open and close on its own so putting bags and groceries in the car would be easier. Other than that, I like the size of the car being bigger to be able to carry lots of things and match equal in size to other cars on the road. I liked the fact that for a bigger SUV, this car gets great gas mileage as I drive long distances often.

At 87,600 miles the wave plate for the transmission in my 2008 Enclave is gone; $3800 to rebuild, $5400 to replace. Apparently the wave plate is a consistent issue with many of the GM products. GM should take responsibility for this faulty part and issue a recall. After the local dealership quoted me the price, I call GM corporate to complain. There are thousands of complaints on the 2008/2009 Enclave on several blogs & forums. GM took my complaint and contacted the local dealership and came back with - 30% off the rebuild with 12 month/12,000 mile warranty. Please note the rebuild will ONLY replace the broken parts. All the other OLD parts will not placed back in.

Have had lots of trouble with the Lacrosse. It only has 55,000 miles and Im the second owner. Already replaced a catalytic converter (thankfully under emissions warranty) and also another module. Car now sounds loud when accelerating. Also seems sluggish at times. The check engine light does not come on now though. Very disappointed with this vehicle. It looks very nice but all that doesnt matter if it acts up a lot. Never had a vehicle give me so much trouble at such low mileage. How can you make car payment and pay for repairs?

Buick Envision has great vision of the road. Safety features, comfortable to drive, electronic capabilities and quiet when running. Leather is great quality too.

Just purchased our 2015 Verano with 26k miles. After driving for a few days I noticed when it shifts into 2nd gear car shudders and shakes. No lemon law on used cars. We purchased this car from a Toyota dealer. As the story goes. AS IS. It has a warranty from Buick but I have a sick feeling this is not going to go well... 16k spent on the car and now Im stuck taking it to hope it can be fixed. Meanwhile my reliable car is gone so now Im going to have to rent a car... I will update when I find out what Im told. Anyone else have a shake, shudder feeling when driving?

The Buick LeSabre was an affordable means of transportation and a comfortable riding car. It was a four door sedan, nothing more or less. It also has average looks and good gas mileage. I could not have asked for more at that time of purchase.

Its a great car and I felt its safe, too. I LOVE to show it off as well and all my friends and family like to look at it and they say they want that car too. There are lot of features like the cool seats and the doors. Maybe if I can, I might add some new ones, too, like a talking phone but I might as install a car gps. Its really cool and fun neat car to have. You can fit more than five people in it and thats really cool because sometimes I have more than three people who want to ride with me.

I love my Buick Lucerne my dad retired Buick here in Michigan and Ive only driven Chevy or Buick. No worries.

I purchased my 2012 Buick Verano when Buick introduced the new series in 2012. It was fairly loaded with many options and I have to say I thoroughly enjoyed that car. However I did have several manufacturer issues. In the first 2 years I had to 1. Force dealership to replace windshield because there was literally a full hand print within the windshield (during manufacturing someone touched either the glass or the safety plastic thats inside before glass was finished or fused together. It was right in my line of sight. Dealership went round and round finally they admitted they could see the issue and agreed to replace under warranty. 2. Rear window replaced. A strip in the heating element stopped working. Dealership had nerve to ask me if I could live with it... REALLY?? Its unset warranty of course I want it replaced. The factory paint job was sub par. I didnt realize it at first but it became obvious quickly. The bottom part of rear wheel wells behind where you catch ask the runoff and splash from tires started fading right away. Hood, bumper, roof all chipped way too easily... Regardless of these things I loved the Verano. It was totaled in an accident in 2015. I immediately bought a 2015 Verano. This one was way better, loved the build in wifi/ 4G LTE. It also came with advanced safety features and improved touchscreen infotainment.Only had 1 flaw that I didnt even realize. When I had it at a different dealership for oil change, I was going to buy touch up paint. The service manager was looking at my car and noticed few spots not quite right. Turned out after they flew someone from their GM headquarters out to Portland Oregon. He confirmed that my car was one of a select batch that had defective paint jobs. So they put me in a loaner for almost 3 weeks and my Verano had to be completely repainted. Since they contract that out, I was lucky enough to get a way better paint job than manufacturer. So as of just 2 months ago I finally got the car I always wanted but its usually way too expensive for my taste lol. I saw a 2014 Buick LaCrosse fully loaded and a premium pearl diamond paint job heads up display. This car was $47, 000 brand new. It was a one owner lease and had incredibly low miles on it. It still looked and smelled new. They were selling it for $21.000. I didnt hesitate I knew it wouldnt last long.. So far Im in heaven with my LaCrosse. I really cant find anything wrong with it. Its powerful, very quiet, feels sporty as well as elegant and comfortable... FINGERS CROSSED! So, obviously Ive had opportunity to change brands but I really do like Buick. I had never driven or owned one before 2012. Unless Buick introduces another great model I really want. I may most likely change to a different look and feel. I hope this helps anyone with questions or doubts.

Buick comes pretty much standard with all that comes on ANY new car in this day and age. Electronic locks and windows, sleek, almost space time looking, nice four tires and rims, four-door sedan model with boot assist trunk for when your hands are full, looks incredible and we love it. There was plenty of room for 3 adults in back or 2 full-size car seats or boosters plus room in the middle for a third passenger.

2014 Buick Verano NEW purchase MAJOR issues owned 11 weeks. Purchased NOV. 2014. Front end has a WOBBLE at 12-15 mph that shakes the steering wheel in my hand. Taken in 5 time for this issue. WAS TOLD is a CHARACTERISTIC of the NEW car. The TRANSMISSION was deemed to have an internal leak and the INPUT OUTPUT SENSOR needed to be replace, still has WOBBLE, have a claim with GM. Dealer that sold it to me will not help me. GM will not replace the vehicle with another nor take this one back. Driver seat squeaked horrible, took in 5 times for them to repair, left car seat in disrepair. Heater in driver leather seat was all busted - had to replace. Heated seats not working, took back again for repair 2 times. Heated steering wheel not working, took back again for repair. A/C unit inconsistent temperature, blowing hot on one side ice cold the other, both set at same temp!! Would not fix, stated was not reproducible. Blower motor VERY loud with or without A/C unit operating, taking back again today!!!

Bought a 2016 Buick Verano for my son. Monday morning he was coming home going 65 miles per hour. The car stalled or completely turned off. He managed to get to the emergency lane. Today is January 4, 2017. This car was purchased on November 29, 2016. His first payment isnt due till January 13. He called the dealership. They wanted him to bring it in the next day. I talked to the salesman. They got him a loaner car for Monday. They called me today and said there were no codes and they took it out to drive and everything is OK. Well its not OK for me. They have no idea whats wrong. The GM rep at the dealer told me the same thing Ive seen on other sites. No codes no problem it drives OK. Finally this car had 29 miles on it when bought it. Now has just under 300 and the first payment hasnt been made yet. My son is worried about driving the car. I hope this isnt a lemon.

I just purchased a 1995 Lesabre for basically nothing so I cant complain much, but the problems Im facing is about 5 minutes after I first crank the car, it suddenly dies. It cranks right back up but the Security light comes on and about ten minutes after that, the engine light comes up. It seems to run better after the engine light comes on, which I figured is the computer trying to correct something that is wrong. Other than that the steering is super noisy, which is expected out of a 20 year old car. I love the way the car rides, its super smooth and runs great other than the problems Ive listed. The car is a 3800 with around 220k miles on it.

Buick Rendezvous 2002 needs to be recalled. This car already broke down with a leak in the intake, with only 58,000 miles. Apparently, this is a known issue with this car! This needs to be recalled!

Everyone of my family that has owned one in the past says theyre a very well-put together automobile, and highly recommended them. I would suggest checking Buick out, they are a very good automobile. They are very dependable, and all the ones my family has ever owned lasted for a long time. When they do need to get checked out, for any type of problem, theyre usually not in the shop very long, as whatevers wrong is easily fixed. And theyre a relatively low priced car.

I own a 2012 GMC Enclave and I have the same problem with the timing chain. The problem is not with the timing chain but rather with the motor. Every model of GMC auto that has this motor has the same problem. After several conversations with the executive customer service department I came to the conclusion that they will not acknowledge this problem unless we force them to. If everyone that has experienced this problem begin by writing unto their state consumer protection dept we can begin to put pressure on the company to acknowledge the problem. If this does not work then there are other steps we can take.

Transmission issues with 2008 Buick Enclave. Called customer service and was advised to have vehicle diagnosed at customers cost. Dealership stated transmission was damaged due to faulty wave plate. Call customer service back and specialist advised me that I was in the time period but over the miles that they would not warrant their product. Dealership states that replacing transmission would be $4500 dollars. Car was maintenance property but faulty wave plate caused damaged and Buick will not assist with repair bill. Will not purchase another Buick vehicle in the future. Lost loyal customer forever!!!

I bought a 2010 Buick LaCrosse from Ewing Buick Plano, TX on 12/29/2010 off the showroom floor. Not being told that this car was in an accident totaling $5600.00 on 10/09/2009 on the right side of the car, 2 doors and front fender was replaced. I have located the body shop manager that was there at the time and he remembers the car and what happened to it. The owner of Ewing Buick loaned this car to his housekeeper to clean his house and his mother’s house at the time. She was in an alleyway and a homeowner came out of his driveway not seeing her and hit the LaCrosse on the passenger side. The car was repaired at Ewing Buick and then back out on showroom floor to sell. When I walked into Ewing Buick on 12/29/10 to buy a car, Rosemary was my sales representative, a very nice person. She did tell us, my husband and me, that the car had a dent on the front bumper, but it was fixed so they would take off a $1000.00 for that. Also, she had Randy, the finance officer, to come in and tell me about the dent on the bumper also. I guess to make sure I was aware of it. My husband and I both said that Rosemary told us about it. I asked how it happened and the excuse given to us was that the car was being cleaned up and the porter did not realize he had hit the post. My husband and I did not think anything about it because they fixed the bumper. But this is a far cry from the wreck that really happened on 10/09/2009 that we were not told about. We found all this out because I was in an accident on 10/20/2011 this year. I was pinned inside this car for 45 minutes because the doors would not unlock. I had to be cut out of this car with the jaws of live. After I got out of the car everyone was surprised the air bags did not come out on the driver’s seat. I had the car taken to Ewing Buick for repairs because that is where I bought it from. About 3 weeks into fixing the car, we got a call from our insurance company telling us this car was in another wreck on 10/ 2009 we told them no because we had bought this car off the show room floor on 12/29/2009. Allstate pulled the VIN and said that it was in another wreck totaling $5600.00. My accident cost about $ 7700.00, replacing 2 doors and back fender on the left side of the car. I went to Ewing Buick on 12/28/2011 to talk to them about the wreck on 10/09/2009 and the General Manager was rude and said that they did tell me and my husband about the wreck. So I am now asking for General Motors to look into this dealership and how it is being run. They did not tell us about the wreck in 2009. I have now contacted Rosemary and she is willing to help us and tell that we were not told about this wreck at anytime. Also, I have Michael, the ex body shop manager, to tell everything about this car also. All I want is for Ewing Buick to make this right. I will get a lawyer if I need to and I will also have Channel 8 and 5 to do a little more on looking into this also if I need to. We are coming to them because we have always bought their cars and would want to continue.

I purchased this car almost 2 months ago and have driven it all of 4 days. During that time the vehicle shut off and lost power while I was going 75 to 80 miles per hour on a freeway. I almost got in a horrible accident each time. I took the car back to the dealers so they could figure out what was going on. After having the car for almost 30 days, they call me and say they have no idea what is making it do that. Told me I need to pick up the vehicle and release the loaner and want me to drive this unsafe vehicle! They are crazy!

Buick has a lot of family cars in different colors with different functions. They have great safety functions and now the newest ones have wifi. They have spacious rear seating. Seats up to 5 and has lots of leg room, perfect for kids or a big family. They have many colors to chose from, Sport touring models, racing inspired, medal sports pedal. I got a small car and its a luxurious car. It has heated steering wheels, good gas mileage, power controls (8way) on the driver seats, heated seats and premium audio. Also lets you Bluetooth your phone for easy driving.

I purchased a 2011 Buick LaCrosse BRAND new and it has been the car from HELL. From the 6th day of ownership, it has been towed 12 times and now is in the shop because it wont go in reverse.

I bought a Buick Century from my parents a couple of years ago. It was in tremendous condition, spotless. But in that period of time, the following has happened: The plastic gaskets GM uses in their vehicles deteriorated causing a major repair, the power windows failed, the catalytic converter went twice, I am told the anti-freeze used in these vehicles is faulty and is slowly eating away at the interior of the rubber hoses causing a horrible sludge problem in the radiator. And if all that isnt costly enough, the paint is literally falling off my beautiful car. Buick of course will do nothing, everything is out of warranty. I miss my Toyota vehicles that I easily got 200,000+ miles on with none of these horrible issues. I would never recommend or purchase a GM vehicle again. What a piece of **.

I purchased a used 2006 Buick Lacrosse in August 2014. It had just under 32,000 miles on it. With so few miles on it I thought it would be like driving a new car. I took it for a very short test drive and bought it. What a mistake. All the lights on the dash go dim, off and on all the time. Also, this week in the space around the odometer I get the message ice. Also, with the heater and air conditioner, it pauses if you change the settings at all. Ive never had this happen with any car Ive ever owned. The comfort level of this Buick is terrible. When you go over a manhole cover, brick road, railroad track, or uneven pavement, you feel every little bump. I also dont like the fact that the windows are so much smaller than all my previous Buicks. If I were to ever need to crawl out of one it would be impossible as they sit much higher up than in the other Buicks Ive owned. When I am merging onto the highway I really have to punch the gas to get up to speed. With my Park Avenue and LeSabre I could just push a little harder on the gas and be at speed very quickly. The gas mileage on this car is also terrible. Im lucky to get 20 to 21 mpg in town and 26 to 27 on the highway. With the Park Avenue I got 26 to 28 in town and 38 on the highway. If you have any walking problems and lean against this car, you can hear the molding move. This car is like being in a tin can. This will be the last Buick I ever buy.

On April 9, 2015 I was in a frontal impact accident. After it hit the front my vehicle then rolled over landing on the passengers side. I did have my seatbelt on, however, my head still hit the steering wheel. The windshield was heavily damaged going into the car on the drivers side. I had to be taken to the hospital via EMS where I got 8 stitches to my left arm, and countless tests. I still have to go to physical therapy for my right shoulder. The vehicle had to be towed via flatbed truck. Windshield and airbag a huge safety concern. I have had two GM vehicles, one an 07 Malibu and this 06 Buick Rendezvous. The Malibu was part of a massive recall and I feel like GM needs to take a further look into the quality of vehicles they are selling, while placing thousands of people in harms way.

Stalling and not starting of 97 buick lesabre - I have watched the recalls and saw that they go back as far as my year but not the model. My one owner 97 was purchased from a Buick dealership 3 yrs ago with only approx.117,000 miles. I figured was going to last until I quit driving as Im 66. In the first 5 miles I drove, the check engine light came on. My sister who got the car for me was adamant it was fine when she drove home and dew places trying it out. She had to have them replace the battery before she got it. We took to a garage where the gas cap was replaced and the man said that was probably all it was. Light went off till filled up next day to return back to me home...right back on, was running fine so ignored it, drove 225 miles home. About 2 months later after having auto parts house check codes went off. Stayed about 1 month. The next time came on, different code showed up. Had towed in to shop after wouldnt start and they kept 2 days, said couldnt find anything wrong. Week later stranded me a second time ..so after waiting about 20 min it started up. Got home...son looked, checked all wires etc...said didnt see a problem. I drove back 225 miles. Back in July, got there - had to have water pump replaced and the air quit working on. Hi fan only works on med. Now for 3 yrs I have had nothing but problems. Replaced starter because after having to bump start to try get going, it went out. Wires plugs all small stud trying to fix, nothing has worked. The car cut completely off while going down highway at 55, 6 months after got it. Now happens about once every few weeks, nothing works at all. Cant steer and so afraid someone will hit me trying to get off road. This car is only transportation I have and on fixed income. Cant afford another one, still owe my sister about 1000 dollars on it. She pd $3500.00 at Buick dealership in Statesville N.C for it. She just recently had to replace thermostat and needs serpentine belt which I have but not on yet. The other thing is the not starting when you drive. Make a stop or 2 then wont crank....have to wait at least 12 - 15 min. Sometimes you get lucky and it started. Most of time you have a cycle 1st try 12 min....2nd, wait 15 - 20 more min, then wait full 20 min again. Usually 3rd time after waiting up to as much as an hour she cranks...but has had to be let sit in yard at home for several hours before will start.This is serious and needs to be addressed, this car is dangerous and needs to be on the switch problem recall. Im at my wits end with nothing to fix it with. Yes it was a used car but supposedly according to your dealership was a heck of a car. Nothing but worry and problems, since Ive had it Im stuck. Please help me before I become one of your GM statistics.

You can usually go find you a decent vehicle at a reasonable price. The cars are very safe and they keep you updated on any recalls. My favorite car is the Buick LeSabre. It has been a blessing to me and my family. It has the sporty look that I love. Came in my favorite color which is black. I enjoyed the sun roof as a commodity on days when I didnt wanna run my air conditioner. The back camera on the license plate and the Aux cord was a plus too. The lights on the rear bumper view let you really see behind you. Although, I had a small car so you fit just the people I needed. The trunk has more than enough space on it. The passenger seat was heat and air conditioning in that side.

The Buick Skylark is like a sedan and sports car blend. Buick has been in business for many decades. I myself prefer the classic Buicks however the new styles are just as elegant. Buicks are conservatory priced and easily outclass more expensive car manufacturers. Buicks are classic sedans. The Skylark is a 2 door hard body sedan and is fast as a rocket on 4 wheels. For the passenger’s capacity, there are six seatbelts but you better hope everyone is very, very thin otherwise the driver will not have any elbow space to turn the steering wheel without breaking the ribs of whoever is unlucky enough to be riding in the front center seat. I would definitely recommend Buick to my children and grandchildren.

While driving to work in a 2013 Buick Lacrosse, check engine light popped on then all lights went off, car went off. There was absolutely no power anywhere. No Radio, no light, no cell, no anything. These cars has to have a factory recall. When this car stopped, a serious accident could have happened. Gm needs to fix this problem. A class action suit is on its way!!!

This car brand is great. You can customized it to your needs. It matches who I am and I am very happy. Its a great family car. I am a mom of 4 and I drive around with my big family. Its spacious and everyone is comfortable with lots of legs space and shopping space. Its affordable, reliable and up to date. The tank is easy to fill and I felt safe with all the features such as air bags and road call assistant. I also feel good about my cars appearance. It has nice interior, good radio and gps system. I am very satisfied with it and would recommend it to anyone looking for a car.

I purchased a Buick Lacross from Jim Burke used cars in August 2010 for $23,000. I was financed by Capital One for 18.6% interest, which was a ripoff because in September 2011, I still owed $23,745 where no reduction in principle at all. When trying to sell the car in 2011, it has a value of only $15,000 as I learned that I purchased a car that was used as a rental car and had 28,000 miles when purchased.I am now stuck with a car with high mileage and I am upside down on the value.

Buick commercials joke about the lines new and sleek look but the appearance is no joke. My car is a showstopper and I love seeing it parked outside stores. It offers a wide variety of models, offering a good fit for any family looking for a bigger car or retirees looking for classy elegance. It has plenty of space for my bulky car seats and wider passengers! Good trunk space too. Car seat and groceries fit, a big win in this moms book! Various upgrade and personalization options include sunroof and leather. You name it and you can get it in your new Buick. The extra touches show how Buick goes the extra mile for customers.

Bought my Buick used with over 100,000 miles on the odometer. It had tires and brakes replaced. Have only replaced one rear wheel bearing, other than routine service since. Has been a very good car.

I purchased a 2011 Buick Lacrosse in 2012, brand new in 2013. It began having electrical issues and as of this date has gone through 5 batteries. There have been numerous issues with computer sensors, air conditioning and overheating engine power. This vehicle has left my wife stranded on 2 occasions and on others it had to be towed to the dealership for repairs. I made Buick corp office aware of this ongoing issues back in 2013 and as of this date they advise that there is nothing they can do. Prior to the warranty expiring it experienced 1 cylinder failure and now after said warranty its experienced another cylinder failure. It only has 40k miles. This s the worst vehicle Ive ever owned. I will never purchase another GM product again. They do not stand behind their products. Buyer beware.

This car was red, lovely and beautiful. It had excellent service. I never had any problems out of my car. It never broke down on me and also it was very good on gas. It drove very good and it also had brand new tires. It had bright lights. It had a lot of space in the car as well. The mirrors were automatic as well as the doors. It has a automatic starter. It was very clean also. The passenger side was lovely. All of my friends and family talked about how good it felt and how soft the seats were. They also talked about the heated seats they loved that the most.

My Buick has been in the service department 4 times of the course of 3 months and still not fixed same exact issues, and now Im told by (Freedom Chevy Hwy 67 Dallas) that they do not want my service anymore... Disappointed, shocked, confused on so many levels.

I purchased my 2014 Buick Verano in November 2014 and now have almost 7,500 miles on the car. I just love it, I have noticed like a previous comment about the transmission shifting. I asked the dealership and their response was, this is normal and if I was not comfortable or felt unsafe, they would take a look at it for me. I just love my new car and I had many GM vehicles in the past and will continue to purchase GM products in the future. I love the design inside and out. GM has a best-seller here with the Buick Verano. I just cant get over that they should have thought of this car earlier. Keep up the great work GM.

2010 buick enclave - After just 4 and a half years, the paint on the heater knobs are chipping off. I take extra care of my car, and for this to happen after the warranty expires is disappointing. The peeling paint on the dashboard buttons makes my $48,000 car look cheap. Oh wait, it is cheap. Buick Dealership cant fix this and have basically told me too bad. I will not buy another Buick product.

Buick is the only vehicle we trust. I like my Buick Century custom. Its a great family vehicle and very perfect for my family. It has big trunk space great for a stroller or wheelchair. Its very spacious. It has a lot of foot space and arm space. The kids have a decent amount of arm space so you dont have to worry about them hitting each other. It also has child locks on both back doors and it rides smooth. Buick has amazing looks to it with its pearly white paint. Its a comfy ride and my kids love it and so does my husband. The car was given to us for a baby shower gift and we love it. Buick can do anything to this vehicle. They can personalize anything you want from paint jobs to new speakers and radio. From rims, tires, steering wheels and led lights to basically anything. If you ask they will do it.

Have a 2016 Buick Enclave with only 1,400 miles and the brakes are fading already. Took it in and they found nothing. Said they are working like they are designed to do. General Motors is walking a thin line with this. I just hope my wife never gets into an accident.

Let me just start out by saying I choose to lease my Buick Verano since I love to get a different car every couple of years. The car I got is a 2012 Buick Verano and I had the dealership drive to New York from Pennsylvania to get this specific color package I wanted. The car itself is Beautiful and runs ok but I have the lease until December. I really did not have any major issues since I got the car in September 2012. My husband and I tried to take it to the dealership the other day to see if we could trade it in for a New car and we found out that this car only will get a trade in value of $13,000 IF WE ARE LUCKY!!! I ONLY PUT 30,000 MILES ON THE CAR. Two years ago the cars value was $28,000 and now it only worth $13,000 trade in value, not to mention that they say I still have 10 payments left so I owe about $19,000 total (not what I have left to pay) just if I wanted out of it today. I pay $380.00 month times 10 more months is what I will end up paying. I just want to say STAY CLEAR OF BUICK-THEY HAVE NO RESALE VALUE. THANK GOD THAT I CAN JUST TURN THE CAR IN AT THE END OF THE YEAR AND WALK AWAY!! LESSON LEARNED THOUGH... Do not buy Buick or lease because they are not worth anything once you drive it off of the lot!!!! We went to four dealerships and they all pretty much said your car is not worth anything compared to what you owe. One salesman said whatever you do, do not purchase this car at the end of your lease. Not that he had to tell me that one... I already wanted to get out of the lease. I just want to warn everyone to stay clear of BUICK!!!

Buick has a very large variety of models from cars to suvs. A great addition would be trucks!!! However Buick offers great vehicles at an affordable price. I have yet to see a vehicle made by Buick that was not modeled to please the eye. While Im not fond of the Riviera many people seem to love them. Buick makes very roomy vehicles. In the Century that I had 6 people could ride comfortably while 5 could ride luxuriously. The cars are very roomy and the dubs are even roomier. Buick offers many upgrade and customization packages. I had many upgrades on my second Buick and the upgrades didnt impact the price that much.

There are a number of different cars to choose from such as luxury and nonluxury, small and midsize with prices ranging from as low as 12,000 to as high as 30,000. The Buick was dark blue and is a midsize car with front and rear row seats. I went with some of the most basic options. It has cruise control and OnStar. It has power locks and keyless entry. It also has a USB port and satellite radio. There is also enough room to seat 5 people to be seated comfortably in the car. There is also plenty of leg room for everyone.

There are several models of Buick including models from luxurious to very economical and from small to large. The distinct look of the buick vehicles can be identified by an emblem containing four objects and four or five openings on both sides of the hood which covers the engine compartment. There are also a lot of upgrade and personalization options available including types of engines and body styles and safety features. Many of the features that come standard are tire pressure checks, compass indicators and radios. In my Buick Lucerne it is difficult to get three passengers in the front seat because of the console between the driver seat and the passenger seat, but there is ample room for 3 people in the back seat and there is a very large luggage compartment.

2012 Buick enclave lift gate housing lifted - Customer service told us that it must be from ice. However it just started last week. Now the lift gate will not open. Gets stuck on the plastic trim on top of car. Does anyone have this trouble? They are saying its our cost and responsibility.

When I scheduled a routine oil change, the service writer recommended changing transmission fluid at 50000 miles. Three days after this was done, my transmission completely stopped. They persistently denied that the procedure caused the transmission failure or even that they should have seen the problem when doing the fluid work. They charged over 3600 for the new transmission on top of what I had already paid for the fluid. After I complained to GM about this, they contacted the dealers customer relations department. The decision was to refund half of the cost of the new transmission.The dealers representative said the refund was coming because I had been a good customer, still not admitting the obvious cause. The check was to be sent in about a week. Nearly three weeks have passed and no refund has been received. Please note this review concerns the above incident, not my overall satisfaction with my Buick. As far as I know, installation of the new transmission was successful.

Buick corporation and GM Corporation you guys have the nerve to send my a survey asking my opinion of the service from my dealership. Well lets see. You guys have had my car almost as much as I have considering my car has been to the dealership 13 times and you all still cant seem to fix it. Hire people who know what they are doing. Buick corporation you guys are the biggest ** of all. Ive contacted you all twice concerning this car and you all have basically told me keep working with the dealership even after explaining your certified dealership cant seem to fix the issue. So I will say this. People stay away. This cars are junk. They will sell you a certified lemon. It will say certified car which is suppose to mean as good as any new car. It should really have stated certified lemon garbage rolling nightmare, POS that no one will ever fix because they dont know the issue. Do not contact Buick Corp because you will be wasting your time as they true just want you to keep bringing your car in replace parts that shouldnt need replacing and by time its all said and done you could have purchased a new car because by time you truly find the problem you will have spent more money fixing the rolling POS that they certified.

My full review of this 2018 Buick Enclave Avenir is yet to be made as Ive only had it for a few weeks. However, to say Im completely satisfied out of the box that answer is a big NO. All the technology on this car can be quite confusing and to make that point try and call the OnStar service to find out about those things that are not clear in the manual and theyll put you on hold to go look in the manual. Really, their support people are poorly trained and somewhat useless when you call. No auto rain sensing windshield wipers which even the salesperson didnt know as he tried to convince me that we had them after Id called and had to turn them on and off in a rainstorm wed driven through. Connect 10 Bluetooth devices including your phone yet if youre using another device other than your phone, then your phone wont answer through the car. Hands free on the phone is one of the most important features a car can have for obvious safety reasons. Im still working out what I like and dislike about the car but with a car that costs you over $60,000 youd expect the simple things to be there and to work. On one last thing with Onstar, not sure whether they outsource it or not as have talked to a few who I cant even understand other than not being able to answer simple questions. Its a comfortable ride, quiet and great space when third row seats down but many other cars have that and the above problems not there. Just a bit disappointed.

Been fighting Buick for 4 months to get them to reimburse me for known fuel system issues just because I didn’t take to Buick dealer (I don’t trust the Buick dealership in the town where the car wouldn’t start). Ridiculous how bad the communication has been! Family has been loyal Buick family for over 60 years but we will never own another Buick and we will discourage any family members or friends from ever purchasing a Buick!

I love the Enclave! It’s classy and spacious. I am not a huge fan of the navigation I find it outdated and dinosaur like. But overall I love it. The three row seating is ideal. The sun roof is perfect and has a screen. Heating and cooling could not be any better especially the seats.

At 76k miles, the radiator is faulty. The transmission fluid mixed with engine coolant. The radiator, all hoses, and lower intake manifold gaskets had to be replaced. The cost was $1500 and that was with discount. Also, the oxygen sensor had to be replaced (separate issue). The car is rusting and the paint is peeling off. Whats really scary is that I had minimal indication of the radiator problem, no warning lights/check engine light went on. I just discovered fluid leaking on my driveway. The engine wasnt running bad. But had I not acted quickly, within another hundred miles my engine would have blown up had the fluid got in it. This is ridiculous for a car with only 76k miles on it. I paid almost $20k for this car. I used it in December 2005 and have only put 50k miles on it! I will never buy another GM car again, ever! Its sad too because my dad retired from GM. Next time, I am buying Japanese.

2013 Buick Encore - August 22, 37K miles maintenance. Sept. 22, engine light. 24th, told loose hose. Oct. 22, 2K miles later, engine light. They rebuilt engine (piston, rings replacement), picked up on 11/5/14. 11/7/14 engine light on, returned to dealer.

Noise sounds like air intake is restricted causing a whistlingnoise to transmit into the passenger compartment. Told by one dealership that it is the alternator just doing what its supposed to do. The second dealership used a stethoscope to listen to the alternator. The noise was not coming from the alternator but could be coming from the tensioner pulley or the serpentine belt. Tested another new (2015 LaCrosse) and found the same noise. Told I have to live with it. Is this what Buick quiet tuning is? My 2010 LaCrosse did not have that noise. Also no response from Buick!

I liked my car and I recommend this style. It holds six people very comfortably. It has two door with nice car seats, seatbelt, nice stereo, compact, gas saver and great motor. Buick also has very modern cars in variety of colors. They are always coming out with new styles.

Buick has great variety. Definitely more versatile than I originally expected going to a Buick dealership. I truly enjoyed the experience and the variety. It has a super sleek and modern appearance. Much more visually appealing than the older Buick models that people usually associate with this particular car brand. The various upgrade and personalization options was amazing. I do not necessarily need a lot of gadgets and upgrades but there were definitely a lot available for other people that may want those sorts of things. It also has plenty of passenger capacity with lots of leg room and armrest plus lots of cup holders and a comfy seat from what Ive heard from the passengers in my car.

I purchased a 2019 Buick Enclave $32,000 in March 2020. My vehicle has now been in the shop for 5 months with airbag problems and Buick can not give me a date of when the part will be shipped and my car repaired. Every week the advisor said she can not give a date and no updates. I have only driven my new car for four months, Im still making the high payments, paying the insurance etc. I ask them to buy the car back and they refused. I would never recommend Buick and they do not care about their customers.

Buick drives well, good expansion, great CD Bluetooth stereo and speakers. I enjoy The ride. Gets great gas mileage. It has great color, plenty of room but not too big, it can fit 6 people comfortably. It has a small motor V6. I like the silver, red is beautiful. When backing up you have a beep if you get near anything. You will enjoy driving, you can talk and text without holding a phone theres a Bluetooth in this deer yet theres a place to hold your phone. The whole family can ride and enjoy comfortable and lush seating.

My car needed some serious work, and has for several months. There is an issue with the GM model of engine in my Buick that was brought to my attention about a year ago, that resulted a class action suit against GM. It was described to me as a slow deterioration of something within the engine (I am not a mechanic and do not claim to be. However, I am in a technical field). I have been saving up the money to get the (1000 dollars plus) repair done. About 3 months ago, my car started overheating. I was told that it would take about $1000 to $1500 to fix. But they said that they could not tell me exactly without taking the engine apart, which would cost several hundred dollars. They showed me how to put coolant directly into the radiator to avoid damaging the engine, until I could afford to get it fixed. I did it daily. The car kept running until eventually it overheated enough to cause several leaks, so I took it to them to fix. Originally, I was told it would be $1000 to $1500 to fix. They tentatively gave me a ballpark figure. I would not hold them to an estimate when they had not looked at the engine. And that is not what this complaint is about.By the time they called me the first time with an actual quote, it was around $2000 (I did not get it in writing). I asked them how much it would cost to fix the fan while they were in there (fan only worked on high, and was a preexisting issue). They told me it would add a couple hundred. I asked them to do that while they were in the engine. Once they called me back, they had found a bunch of other stuff that was wrong with my engine they had not quoted me for, and that it was now going to cost over 3000 dollars. When I told them to stop working on it, they informed me that they had already done 700 plus dollars worth of work. So, if they stopped, I would still have to pay that and my car would still not work. I could not afford this. But they assured me that the good news is that it passed the block test and the head gasket was fine. It had been tested several times. Since that was okay, my car would work for years after this repair.Having already been out of work for days without my car, I arranged to borrow money from my mother to cover the repairs, so I could get back to work. When I spoke with the mechanic to authorize the repairs, they listed a long list of everything that is needed to be done. It was a very long list. When they were done, I told them, I understand it needs quite a bit of work, but my only concern is the end result. I then asked them, If my car is only worth 4000 dollars, and I put 3020 dollars into it, when it is done, will it no longer overheat, will it be drivable, and will the heater work? The mechanic I spoke to (KJ **) said yes and continued to sell me on the repairs and what a good idea it was to do. I then asked the exact same question, just to be sure (I was planning for the worst) and got the same yes answer.The car was in the shop for a few days. The turn around was quite quick for the huge list of things that needed to be done (according to them). I called to check on it daily. I was never warned about any other problems. They told me on Saturday when I called that it was done, although I never received a call. And it was the end of the day when I tried calling. Im not even sure if they were open on a Saturday. And they told me that I had to come get it immediately. Well, it started out as him being pushy and encouraging me to come get it right then. But he eventually turned in to being flat out. He told me I had to pick it up because they did not have room on the lot for it.Regardless of if it was a rush job, a mistake on their part, or flat out fraud, I was sold an end result I did not get. When my girlfriend went to pick up the car to go to work (her work is approximately 1.5 miles from the auto mechanics shop), she was told that it was all fixed (just as I was on the phone). But she was told to keep an eye on it just in case and if it overheats to bring it back. She did not make it to work before it started overheating, not a mile and a half. Our house is only about a half mile away from her work (basically in between the two). So luckily, she was able to make it home after work. She told me it had gotten over half way to the red overheating in that short of a distance. So, the first thing I did the next day was to take it for a test drive (starting out fresh while it was still cold).It overheated off the charts within 10 blocks, red-line overheating. I immediately called the mechanic while letting the car cool down. It was the same guy who had sold me on the repairs (KJ **) and also the same guy that rushed it out the door. When I told him it was overheating, he sounded like he was trying to sound surprised. He was not sincere at all, very forced. He said, Oh really, thats weird. Then, he told me to let it cool down, take it back, and they would take care of it, and that they must have missed something. He said, You know, sometime things get overlooked. Being in a technical trade, I told him I understood (which I did, things happen). I asked him specifically: I have no money left. I just gave you guys 3000 dollars. I do not have. This will not cost me anything correct? He said yes. Once again, I repeated myself and made him repeat the same affirmative answer. I always cover my bases when there is a large amount of money on the line.The car was with them for several days, and I did not hear a word. They did not call me once. I kept calling. All KJ ** would tell me was that they were running a block test to see if it passed. He told me it passed one day, then it failed the next, and back and forth on 4 separate occasions. He said: It failed hot, so were going to let it cool down over night and test it again in the morning. It failed cold so were letting it run. Its been running for hours so it must be fixed (which is obviously a flat out lie, since it could not make it 10 blocks). It passed hot, and so on, going back and forth. He gave me no real answers and becoming less and less honest. This is the test they guaranteed me my car had passed initially before all of these repairs. And this was the whole reason it would be worth it to put $3020 into my 2000 Buick that is only worth $4000 or so.After four or five days total, KJ ** put me on hold for the first time. Then, someone named Nick (who refused to give me his last name when I called) got on the phone. He started listing off the things that needed to be repaired. I said, Thats great, but this is obviously not going to cost me anything extra right? He told me that since it failed the block test, it needed x done (head gasket I believe, along with some other things). And he told me that since that was not what they did initially, it would not be under warranty. Then, he started listing off things that were $400 to $500 a piece, which is where I cut him off. My response was (expletive deleted): Are you ** kidding me? You sell me on a 3000 dollar repair, guarantee me that the thing that is now broken is not broken and that’s the good news. You guarantee me an end result of a working car. But as soon as it drives off the lot, it cannot drive a mile. In addition to that, it broke in your possession due to being rushed or bad repair work, misdiagnosed, or whatever. Now you want more money?!I was obviously quite upset. He kept telling me the same not our problem type responses (that is not an actual quote, however everything else in this report is almost word for word). I told him I was going to call my lawyer. And I told them that I expect them to provide the service they charged me 3000 dollars for, and that was a working car. I told him I would call him back the next day. I immediately looked up everything I would need should they not honor the service they charged me for: this website (the BBB), the State Attorney General, King 5 news Scam Watch series, etc. I also found around 50 reviews online from other unhappy customers that claimed they had done the same thing to them (overcharged etc). Most of them were oil changes that ended up being hundreds. But a few of them were 2000 to 3000 dollar charges that were in the same or similar situations I was, except most of them at least had a working car to show for it!When I called the next day, the uncooperative Nick picked up the phone. I told him he had a day to think about the situation, and asked him if he had decided to do right by his customer. He continued the same not our problem responses. At that point is when I informed him I had legal counsel and that I would be filing with the BBB, State Attorney General, the credit card company, and have them featured on the news. I also told him that I would be taking him to court if they refused to provide the service that they had charged me for. He said, Lets go to court.One thing I find interesting is that when I was referring to my and KJ **s earlier conversation, he said yea that was me when I was quoting KJ **. He told me that I had talked to him. I never talked to him until they decided to try to get more money out of me. I pay very close attention to that type of thing in these situations. There are only 3 different employees I have ever spoken with there (Nick, Ken and KJ). KJ ** was new to me with this repair job. They dont even sound the same on the phone. KJ ** has a pretty noticeable accent, so this immediately jumped out at me as a complete lie. He was obviously trying to add credibility to his argument. Because if it was him I had been talking to, then he could argue about what had been said, and attempt to twist the end result.So, I am now filing this with you along with every other place I mentioned above. Thank you for your help. I just wanted my car fixed for the $3020 (less would have been better, but I was willing to pay it to have my car back and working). And I gave them countless opportunities to finish the job for the agreed upon price, all of which they refused. So now I am asking for my money back. I have been unable to work 2 weeks now due to being lied to, defrauded, sold a scam, and ripped off. I am an on-site computer technician and have to be able to get to a job site within 30 minutes, which is almost impossible in Seattle on public transit. Thank you for your assistance.

We are NOT off to a good start with Buick! My wife just purchased a brand new Buick Encore, and her A/C failed completely on the first day of ownership! Ironically, one of the reasons we went with Buick was because of the supposed excellent reliability of the brand, as indicated by what we read on the internet (J.D. Powers, etc.). The car was brought to the dealership, where they are looking at it as I type. I hope we didnt get a lemon! Time will tell...

Buick has been a trusted car company since 1904 with the Model N all the way to today with the Enclave. They are a brand I trust and always will. They have all the latest tech for any modern person from Bluetooth capabilities to on board navigation. It everything someone high tech would need and it runs smooth and gets you exactly where you want to go without problems. It seats my whole family of 6. My partner drives, Im in the passenger seat, my parent in the back with the two kids. They all fit snuggly. Oh and uncle Gerald and aunt Millie fit in the trunk quite nicely if needed and they have no qualms about it.

Replaced my very problematic 2014 Honda CR-V. Customer service at Buick was great purchasing this wonderful underrated vehicle. Love the styling, mpg, fit and finish is beautiful. Would highly recommend this vehicle.

I purchased a 2018 Regal TourX in August of 2018. On December 8th while parked the car was hit from behind. My hatch was damaged. That week the dealership requested parts. We received a call from the dealership stating that A new hatch was not available and there was no known date for delivery of the part. They asked if I wanted to have them bump out the dents and do a body and paint repair. I said no, it was a brand new car. I wanted the new part. I didn’t want to deal with corrosion down the road.The first of January the dealership called and suggested we escalate our problem to Buick Customer Service. We did. It took 2 weeks to speak to someone at customer service. She stated she would called me back within 3 business days. She didn’t. After 5 days I started calling her. I could not reach her. I left several messages over the next week and finally heard from a ‘Senior Care representative. She took the details again and said she would call me back in two days. She did not. After 3 I started calling her and leaving messages. I finally spoke with her after a few days and told her that I wanted to talk with someone higher up the chain than her. She said I could not speak with that person directly but she could. She said she would speak to him and then follow up with me within two business days. She did not. I called her and left messages. I finally spoke to her yesterday and she had this follow up information for me: the Manager she spoke with said I had been offered a repair at the dealership that was adequate and I chose not to take it. Because of that and the fact that this is not a warranty issue it’s not a high priority for Buick and they would not release a part from production for the repair. The part is on backorder indefinitely. We’ve owned 7 Buicks in the course of our marriage as well as 5 Pontiacs and a few Chevys. We build vehicles for the emergency rescue vehicle market. I can not imagine delivering a message like that to any customer. Buick, I am so disappointed in you.

Im retired and the 2012 Buick Verano is the first Buick I have ever purchased. Now, I know why. If you enjoy the loud sounds of clunking and thumping from a vehicle that apparently does not have any type of suspension, then the Verano is for you. If not, stay away!

Buick offers a lot of models which I will totally recommend to family and friends. Its totally useful, effective and a brand that I simply love. I wish that I tried it out sooner. My car has a fine appearance and it has wonderful features that I like which I prefer over the other features of some models. The car capacitys all right even though it doesnt hold a lot, on a scale of 1-10 (10 being satisfying) I would rate the capacity 8 out of 10. I love the upgrade and the options they offer. Its easier and safer to use with every upgrade it keeps getting. Making more people switch over, this is one thing I love about it.

For the past 8 months, I have only been able to drive my Buick for 2 weeks at a time without having serious issues. The engine light will come on and I get the following error messages: reduced engine power, max speed 32 mph, traction control off, service StabiliTrak. The first time this happened, I was on the interstate driving 75 mph! Since the end of July, I have had my car in for service multiple times at several different service centers. It has now been at Todd Wenzel Dealership in Davison, MI since January 6th (today is March 22nd), with no diagnosis. Today I was told they cannot diagnose it until the vehicle gets worse and that I should drive it until another symptom develops! They said since they cannot replicate the problem, they dont deem the car unsafe to drive.I have kept records that detail the issues I have been having and the attempts that have been made to fix it. If I did not still owe $12,000 I would have gotten rid of this car by now. I have been told: Total customer satisfaction is important at Buick. If this is truly the case, then Buick/GM should step up and make this right: either figure out the problem and fix it, or give me a replacement vehicle worth what I still owe. This is just not ok and I am at my wits end.

2017 Buick Regal looks kind of like a luxury car. Theres two door and four door sedan. 2017 Buick Enclave is a SUV four door. 2017 Buick Cascada is a two door sedan drop top very luxury looking vehicle. My car is a sedan two door. Looks like jail bars in the front. Diamond shaped front lights indent in the hood. The paint job is a nice one. Ive got a chrome finish that looks fantastic. Its very roomy enough room to fit five people.

Theres a lot of different models to choose from especially for a young person and first time car buyer and high school student even from a want ad purchase. It has good General Motors automobile with automatic transmission and a great look on the 1982 Buick century I purchased from an old woman in a neighboring town. Buick had some great options in the car including power steering windows and brakes solid am/fm stereo and cassette as well as safety features which could come in handy. It has bucket seats with room for three more passengers in the back. It has good leg room and seatbelts for everyone.

I have had to replace 4 window regulators! The windows just stopped working without any warning. Theyve been very expensive! There needs to be a recall on them and refund customers.

I bought a 1995 Buick Regal Custom with a 145000 on it from my neighbor. It was his granddaughters. A few people owned it before her. I guess they never used the locks. I used the remote to lock and unlock the doors. After a few weeks I was locked out of my car. It kept making a clicking sound. The key would not even unlock it then. This went on for an hour before I could finally open the door. Then after that on another day my husband, my 5 yr old grandson and myself pulled into our driveway I hit the lock button in the car to unlock the doors so we could exit the vehicle. No such luck. The clicking noise started again. We sat in the car for an hour, still could not get out of the vehicle. I called my son who lives 20 minutes away, we drove to his house listening to the clicking in the doors all the way to his house.After we arrived we still could not exit the car until he disconnected the auto lock. After that, I figured everything was good to go. Guess what, I locked the drivers side door manually, my husband locked his door the front passenger door manually and I locked the back doors manually. When we made it back home we could not get out of the car. We manually unlocked our front doors but they were not unlocked. I had to take my door key, put it in the lock on the outside of door and unlock it while I was still sitting in the drivers seat.After I got out of the car I had to unlock the passenger door. The back doors unlock from the inside but not the front doors. I had called Buick. A Foreigner told me since I bought the car used and for how old it is, she could not help me. That it was not under warranty. I told her if I ever get stuck in this vehicle from a wreck, fire, etc. There will be a big lawsuit. I have never in my life had a car that would lock me out of it or in it. I never lock the doors while I am in it. But when I park it at home or out shopping I lock the doors. This car should of been recalled years ago. Is there someone that can help me with this problem.

I went looking for a different type of car. As I looked I saw several of this brand and they all seemed comfortable. And yet they were fuel efficient. I have found it to be both. It is not as sleek as I would like but that is due more to the age of the car than to the workmanship. I overall like the style and appearance of this type of car. I have electric doors and automatic locks are not present but that is due to age of the vehicle. This vehicle will seat 6 people comfortably which was great. Yet if there are only 2 people it is comfortable and effective than I thought it would be. It is good that it has child proof doors.

There are many choices from compact to spacious, simple, and also luxury. The Encore represents a large, but not clunky, SUV, while the Envision is smaller and offering a wide variety of luxury features. Ive enjoyed everything I need and the newer vehicles have a wide variety of features that Id look forward to in the future, such as a wifi hotspot, phone integration, and auto start/stop. When purchasing, the variety of options is extensive, from a basic model, to adding AWD, leather seating, collision alerting, adjustable seats, and a premium sound system. The car has grown with me, and in the future, Ill be able to upgrade to a larger vehicle with all of the same benefits. Legroom is excellent overall!

Im using Buick Enclave. Mine has 7 seats. 2 from front row with a captain seat at the 2nd row and 3 seats at the third row. Leg room is really ample and some rooms for everyone. It really runs smoothly even during snow and rainy season. The sound of the engine is very silent. You cant even distinguish if its on or not. It is innovative and the cushion are really great. Sound system is really a cutting edge and the power is really amazing. Finally chargers are in place in each rows. You need to upgrade to leather seats to experience the comfort of being a king, though. Hot and cold seat is a must especially if you have extreme temperature in your area.

Buick Lesabre, Buick SUV, Buick LaCrosse are all mid to full-sized luxury vehicles. V6 engine and considered an old lady car, but still a luxury vehicle with power everything. Priced high, but long lasting and very reliable. I bought my Buick used. Smooth ride, very comfortable, rides like a Cadillac, and has roomy interior which seats about 5 people tops.

We purchased an 09 enclave a little over 2 yrs ago. When we bought it they had to replace the motor mount. Then they replaced the fuel pump. Then coil packs. Later on the transmission had to be fixed. We have continued to replace coil packs one after the other. NOW the motor is bad! Oh and my ac compressor just fell to pieces and fell to the ground. I love my car but Im making $628 payments still having to correct MAJOR problems. They need to reimburse us!

Buick Century has been an extremely reliable vehicle, and the only car we have owned in the last sixteen years. We have driven it mostly in town, but have also taken it on several road trips. We like the style, shape, and exterior design of this vehicle, as well as the comfortable, easy, smooth ride. It has a roomy interior, as well as a very large trunk space. It also gets super gas mileage. While its our favorite car to date, we are not too thrilled about the quality of the car radio as it has aged - the speakers have become quite fuzzy and the volume will not hold steady. Also, a compact disk drive would be nice.

Buick Riviera has good gas mileage and service record low cost maintenance and the service we received from Buick was of high quality. We were able to comfortably fit six adults in the car with plenty of legroom and ability to move around if needed. The cloth seat covers were very comfortable. The car has a sharp image, quality paint job, with electric windows, cruise control, automatic headlight system, moon roof that leaked and a quality seal. Also, it has a state of the art full stereo system with cd, am/fm and cassette tape option, intermittent wipers, full antilock brake system, and a heated seat option good for cold days. I would highly recommend Buick for a quality vehicle.

I bought my car a year ago. Both interior door panels on right side are damaged. They said they would order them and replace both. I have literally called them every month and there’s some excuse! I still have never gotten a follow up call from anyone! All the managers in all departments know me because of how many times I’ve been in. Now my engine light has been on 3 days! I’ve left 7 messages between my service guy and his manager. I need to make service appt. No one will call me back! It’s horrible service. I asked to please let me know even if they are too full to fit me in. They just ignore me. Maybe I’m being too nice??? I would never buy a Buick again!!!

I purchase my 2017 Buick Verano April 29, 2017 from Hanlee Hilltop Buick in Richmond, CA. The vehicle had under 40 miles on it when I purchase, so I felt that it was a brand new vehicle and with the deal it was great. My problems with the vehicle started in August 2017. I went out to start my vehicle one morning and it would not turn over. All my lights and radio came on when I turned the key. I called roadside service to give me a jump start and the vehicle turned over. I took the vehicle back to the dealership to get looked at and the mechanic stated that nothing wrong with the vehicle. The vehicle started up and I drove off. After that incident my vehicle start acting up again on November 23, 2017.This time the vehicle wouldnt arm and I had to lock it from the inside. November 24, 2017 the vehicle wouldnt start again. So my vehicle was towed to Lehmers Concord Buick since theyre closer to me. Concord stated that they checked my vehicle thoroughly and they couldnt find anything wrong with the vehicle. December 13, 2017 my vehicle would not start, Buick roadside came out and jumpstart my vehicle. So as of right now Im fed up, Im having more problems with this brand new vehicle. The mechanic specialist at the dealership cannot find the issue. Buick roadside service had to come out multiple times to jumpstart my vehicle or tow. Also my neighbors or family members would jump my vehicle.The service department ask me all the time, are you leaving anything on in the vehicle? No, Im not. If I was, its a new vehicle why is it shutting down. I had problem in Feb. 2018, end up getting an jump from a neighbor. My vehicle is still under warranty and Im afraid that they going find whatever is wrong with the vehicle after my warranty has expire. The wouldnt start on June 10, 2018 at a family event after the vehicle sat for five hours. I had to get a jump from a family member. Again, on June 16, 2018 went out to the vehicle after shopping with my daughter for a couple hours and the vehicle wouldnt start. I took the vehicle to Buick on June 18, 2018. They again look at my vehicle thoroughly and reset some things. Vehicle was running good for almost a month.July 13, 2018 about 1140 pm I was leaving an event went to start my vehicle and it wouldnt start. I sat on OnStar for three in half hours to try to get someone to tow the vehicle to Buick in Richmond or Concord. I end in Richmond around 430 am on Saturday and had to catch Uber from Richmond to Antioch. My vehicle was left on the streets cause Buick didnt have no open drop off location with a situation like this nor a drop box for keys. I went back to the dealership Saturday morning about 9 am. I was told that its nothing they can do to my car until Thursday or Friday of the following week. My vehicle would have to stay on the street until Monday morning. As of today Im trying to use the Buick roadside assist to tow my vehicle from the Buick in Richmond to Concord. Thats hassle, I spoke with a young man at Buick roadside and he stated that someone will give me a call within four hours due to my situation. No callback! I called this morning and received a little help, still waiting for the call back about my tow from Richmond to Concord. Im going have to take further action, cause I know Buick most likely not going to let me out of the contract. THIS VEHICLE IS A LEMON!!!

Buick offers padded seats, tinted windows, lock box and more. Its red with the red dark windows and ashy grey seats. It has safety belts and locks on compartments. It has nice floor carpeted flooring, too. The different shift gears are also amazing. I like that I upgraded it with new LED lights on the floor and the roof. I also changed the paint job and put new tires on. The old tires werent going to make it to winter. And its very spacious. Its room for my family and a extra person to fit. We always can go on family outings and all because of the room we have in the car.

The Buick Enclave is a new SUV, and we love it. Weve never had an SUV before, and this new car rides so well. It has Bose audio, great visibility and wi-fi for my tablet, which is truly great when on a long trip. It averages 20 mpg in town and more than 26 mpg on the highway. However, it doesnt have on windshield graphics that tell you how fast you are going. We have that on our LeSabre, and its a real safety feature. Nevertheless, weve had several Buicks and highly recommend them. They are also American made!

I purchased a 2014 Lacrosse and was told the number 2 package would ride better, so I purchased it. The thing rides like a lumber wagon. Unless you want a ruff riding vehicle stay away from this package. Customer service offered little to no help, referred me back to the dealer, and they had very few ideas to improve the ride and never offered me any compensation. So far I have spent about $1700.00 to fix the problem. I dont know if the customer service people know anything about fixing a problem like this? You would think someone in the company would know what to do!

I love my Buick. It has all luxury feature and bells and whistles. I love my back up camera. The color and spaces is amazing, too. Plus having the automatic start in it is even better, especially in the winter months, as well as heated seats. Plus the second row bucket seats too. However, I wish it came with a DVD player and sunroom. Still, I would highly recommend the Buick Enclave to other people. My experience was a great one. Its a nice luxury spacious SUV.

After buying Buick for many, many years, I bought a Honda - I hated it. It was like driving in a tin can. After one year, I sold it and went back to a Buick - it was a costly mistake.

I purchased a 2011 Buick Regal November 2011. Since that time I have been working with Sapaughs Service department to clear away problems that are causing my dissatisfaction, namely the performance of said vehicle. My greatest complaint is the near stall affect or the delayed response to acceleration and when it decides to respond it will jerk so bad that I am repositioned in my seat. I want a smooth operation. The experience of driving the said vehicle is not pleasant. I am convinced the service department at Sapaugh Motors does not know the cause of the said problem. I pay 631.00 dollars each month for a vehicle I am unhappy with. Please, can you help me?

I purchased a 2013 Buick Enclave and had same issue in our GMC Acadia. While backing up with camera in operation and then before going to drive there was a loud POPPING sound as if something had blown. The DVD ejected and display went off then reset itself... 4th time this issued happened. Took Buick to dealer and they gave me this Blank Dumb stare as if I was speaking a foreign language... Waiting for results. Not Happy. Its no wonder people are going to Honda And Toyota. Dealer was Expressway Chevy Mt. Vernon Indiana.. Customer service was Not Satisfactory... This is the 3rd vehicle I purchased from Mt Vernon and the Last...

Cars been a brilliant car. Was great on gas mileage. Smooth ride and is the older model Buick Century. Have had a lot of Buicks in the day and theyve all held up great. And theyve all been great cars. They are built safe back then and that is what else I like. Its been a real durable car. Deer have ran in it a few times and been fixed and still keeps going. Lots of room to haul passengers and room to haul groceries too.

Buick has different interior size of engines, choice of fabric for seats, choice of tires and rim size. There are different ways to purchase and will also offer different warranty packages. They also offer different kinds of sound systems that can be upgraded. Can also upgrade the power of the engine and cylinder size. Will give you braking safety features and anti lock brakes. It has security glass and larger tires. It also has an aerodynamic body and has more room for legs and height room for larger people inside the cabin. It also has trunk space and child seating and plenty of room to move around a little. Can hold six people without sitting on each others lap.

Just purchased my 2012 Lacrosse in March 2016. Its been at the dealership twice for a total of 23 days, and as of today they still dont have a diagnosis. They cant tell me that my car is safe to drive or that it isnt going to leave me stranded. Only that they dont know what causing the very loud noise thats coming from somewhere in the engine. My car only has 50,000 miles. I could have purchased a new car for what I paid for my used car but I really thought I wanted a Buick. Not...

Have had a problem with my 2002 Buick LaSabre Limited for months and had it in the the Garage down the street from me and now at Palm Chev in Ocala, Fl. When driving this vehicle down the road, a red light comes on and then a beep beep, and it stops. This has become a safety hazard and after 5 times and 4 new sensors, its still doing the same thing. I am wondering if someone higher up could be contacted to see if there is something the dealer has missed. They have had my car now for 3 days and nothing shows up on the computer, and when they drive it nothing happens. I have spent over 1700.00 getting this car right and now I am afraid to take it out on the road anymore. It have around 50,000 miles on it and is a beautiful riding auto but I would like to find somebody who knows something about this problem. Can anyone advise me as to who to contact?

I just discovered a leak in the base cover from the blower motor. I was very disappointed to learn from the Internet that this problem is a reoccurring problem on Buick Enclave from 2008-2010 and the dealer that sold me the car never disclosed said problem. I own a 2010 Model and I am sure that the floor and electrical have been damaged by water. This a an issue that demands a recall of the vehicle. I have been trying to have Buick fix the problem at their cost but I need authorization not to charge for the repairs and assurance that it can be fix. Please help.

Buick has a great variety of vehicles. It was a wonderful color, kinda looked black but in the sunlight it was a deep purple. It had an on dash Gps that was placed very nicely, I didnt have to take my eyes off the road to look at it. It also had heated seats, for Michigan that is wonderful. My son is over six foot tall, and he did in the passenger side with comfort. The back seat was quite roomy as well. It had a hatchback making it easy to load and unload groceries. But I would love to buy the smaller Suv they have out now. It seems very stylish and so Good be excellent on gas mileage.

We bought this vehicle in January 2016. 13 months after purchase the engine jumped time and the whole engine needed to be replaced to the tune of almost $10,000. Repairs are expensive on this vehicle.

I have a 2003 Buick LeSabre and the top of the front dashboard has warped and lifted up and the seam separated. It is owned by my elderly aunt, Mary Brunini. I am told that this could affect the operation of the front airbags. Its as if the problem was caused by the sun. but his car has always been garage kept. The car was pruchased brand new from Perrine Buic / GMC of Cranbury, NJ.I dont feel that we should have to pay for this repair. It is a manufacturers defect and there should be a recall. Another 2003 Buick Le Sabre owner on your site has complained about the same problem.Today, I sent an email to General Motors about this issue and named Perrine Buick as the dealer.

I have a 2011 Buick Regal that I bought in 2013 with low miles. Transmission went out at 61,000 miles and the repair bill was $2800.00 plus rental car cost. Two months later it went out again and is now in the shop again for transmission failure. The previous work was guaranteed but they are having trouble fixing the problem and I have once again incurred rental expenses. The shop is well known and they state that Buick puts in cheap transmissions. I contacted Buick by email and got no response. So I will not be purchasing another Buick and would advise the same for you.

I purchased a brand new 2021 Buick Encore GX AWD just back in February 27th, 2021 with 12 miles on it at signing. As of May 14th, 2021 it has been at the Belleville, IL Cardinal Buick dealership shop due to a check engine light that occurred that day. After 5 days theyve yet to call me to tell me whats going on nor how long it will take to fix or replace. I only drove 960 miles and filled the tank twice since I got it. The car upon starting made a rumbly sound shaking the left side of the car violently and the check engine light went on immediately after. Not to mention the car was sounding like a 20 year old car a few weeks prior to that but no light ever went on for that reason. I never even had that car running above 3,000rpm so its not like I was abusing it.I figure it was just because its a 3 cylinder. It sounds like a rattling can after starting it. Way too loud for a new car. I noticed there was a bolt missing on the turbo block which when I checked to see if anything liquid was leaking under the hood from the rumble. The shocks and struts are terrible, too. You go over a slight asphalt repair in the road at 10 miles per hour and youre glad you got a seat belt on. Imagine what its like on the highway. They also sold me one with a flawed paint job with poorly done spot touch ups. Theres a huge scratch that looks like some moron scratched it with a key or snow scrapper by the driver-side rear window and a huge notch by the hood like a mechanic dropped a tool on it. Why a mechanic would be under the hood of an unpurchased car with 12 miles on it is something to wonder. Makes me think some previous test driver messed it up and they tried to fix it.I didnt see any of this when I test drove it due to the dealership holding us hostage there for 8 hours with our credit credentials. By the time we actually got to test drive, it was already getting dark. This is a common theme for this dealership I later found out. I asked if they could give me a replacement when I took it in to have it looked at and they said they cant because its already financed. Translation: We know we sold you trash, that we tried to mask a previously damaged car as new that we failed to report to carfax or authorities, and were not taking it back because that admits guilt and we can be legally liable and subject to possible civil or criminal charges punishable by fines or imprisonment. They didnt even give me a loaner car while its being in their shop.Im stuck paying $25,000 on this overpriced garbage thanks to the useless Lemon Law of Illinois because it has to break a certain number of times in a 12 month period. New cars shouldnt be failing at all...period. If it breaks early on that means somebody at the factory didnt do something right and theres obviously more problems lying in wait soon due to lack of quality control. I dont want it back. I only made two payments on it and it failed. I dont trust any of their products or dealerships now. Maybe I can sell it to an art museum if Im stuck with it. Experience Buick...The Trash of the Future...Today now showing at the St. Louis Art Museum.

Update 11/21/2019: I did reach out again to GM and again they denied any help. I firmly believe that if word gets out , they did mine, that there will be others banging on their doors with legal representationI was very professional and nice ,I stated ,and not even a percentage ,their response ,we are not changing our decision. Whats upsetting is that this is a known issue. Original review:I ordered a 2011 Buick LaCrosse CXL AWD, it is a loaded vehicle, almost every option, it has and always will be garaged, maintained by buick, it is always clean and washed, waxed, and maintained, looks like brand new. In and out, in early June of 2019, I noticed paint coming off my vehicle in flakes, I luckily have a close friend who has a auto body shop near me, he saw it and was totally surprised to see paint flaking off the vehicle on the left side rear roof area and on the right side rear defroster glass body channel area, the rear glass had to be removed for repaint, headlines dropped, and repaired as necessary, its like new, since the auto body shop my friend owns is very professional.I reached out to General Motors with pictures and a estimate, they denied any repairs due its age, and not even a percentage, buick offered and gave me $100.00 as a service voucher. The vehicle has received many compliments on how it looks and drives, this is my vehicle, my last vehicle, and I maintain it like new. The repairs actually came to $2400.00Funny thing is that it is white, and GM had a problem then on white and silver cars due to the paint flaking off due to improper application of primer, and Mary T Barra had buick executive office reach out to me, which they never did, I reached out to her, and she appeared to read a pre scripted letter on paint, little does she know, I have been around cars for a long time, from Chevrolet, Ford and I recently retired from a BMW dealership after 19.5 years and she is telling me how it is, the problem is, general motors offered nothing, not even a percentage on something that they knew and know was a problem.

Oct. 27, 2014 - agreed to buy a 2014 Buick LaCrosse, model Leather using a trade-in low mileage 2004 Buick LaSabre Limited. The sales person provided the normal sales pitch, but neglected to tell us the car he was selling to us have been used as a loaner to folks who brought their car into the dealership for service (it had 5,654 miles on it). By the time we found this out, we had already made up our minds, the car we just took out for a test drive was the one we wanted. This was just before the dealership was to lock up for the Labor Day weekend, and we were supposed to come back the day after Labor Day and complete the transaction, which we did.Day after Labor Day - after completing the paper work to buy the car, we left with the new car. After about a week or two of use, we felt the car rode very rough, and more like a truck than a car. Unfortunately, we had to leave town until after the Christmas Holiday season, so we let the situation go until after the first of the year. Sometime in January 2015, I started writing emails directly to GM. GM responded first by having me take the car in for a check-up to be sure it didnt have a problem, which it did not in their eyes. It then instructed the dealer to contact me to see what could be done.Feb. 25, 2015 - the dealership did ask us to come in, and I met with the sales manager who turned us over to the sales person who sold us the initial car. Since I had been told they would not change the tires, I asked what it would cost to give them the car back in turn for buying the same car, but move up one year and one model (i.e. buy a 2015 Buick LaCrosse model Premium) with a better suspension system. The sales person took what seemed to be an hour, and came back with a figure of $14,141.31 in addition to the $37,050 we had already paid (including my trade-in). To that we said no way and left the dealership. Feeling there was no way we could receive any kind of justification from the dealership, we left. This was 2/25/2015, and we stopped trying to get them to do something ever since. The car is a nice car, but it still rides rough! Even with a tire reduction in air pressure! We just flat-out gave up! Hereafter, after owning a Buick over 20 years and thinking very highly of it, I doubt seriously if I will ever buy another or even a GM car in the future!

There are many different varieties that Buick offers. The features that this brand brings is absolutely outstanding. The blind spot is a very good help to me. I could not believe how well the features are still working as if I had just bought the car from the dealership this day. This brands passenger capacity is tremendous. I truly recommend it towards anyone who loves a nice comfortable, smooth car and for parents who have kids because it is very well with space. There is also enough space for fitting a lot of things in the car.

In the 3 years I have owned my Encore I have not had one problem. Great size, easy to handle, stable on the highway and easy to park. It is also practical because you can lower the back seats to carry large items. The back door allows for easy access to the cargo area.

While driving my 2014 Buick LaCrosse to exit from the interstate, I let off the gas to reduce speed and when attempting to pick up speed, car would not accelerate at all but the start button was green. There was no jerking or shaking or any noise from the auto. Turned on my hazards, placed car in park, turned the car off and restarted. The engine light did not come on and car worked as normal. Not sure what happened but wanted to place the incident on record.