Land Rover offered me a coupe and a minivan. I was happier with the minivan as me and my family needed something nice to start the new year due to our old car breaking down. My wife and I love the appearance. I love the new doors, tints, motor engine, exhaust speed. Everything about this car screams bad. I also love the amount of space this vehicle offers. It is ridiculous but needed as I have a large family. It is a very useful car and will stay in our family lineage for a long time. We will continue to buy from the vehicle manufacturer also so thats very nice. I will probably buy one for my cousin on his birthday.

I purchased my 2017 Discovery new with only 11 miles, and loved the car except that the backup camera works only periodically, the audio works only when when it wants to. I now have 34,000 miles and have extreme shaking upon applying brakes. I’m told I need new back wheel brakes at the tune of $1,000 and if shaking continues, I’ll need new front brakes as well for that same amount. I’m told this is not a manufacturers defect so not covered under warranty :(. I’ll be selling this lemon and never purchase a Rover again. I’ll also not recommend that any friends or acquaintances purchase a rover. This is my first and last rover.

This is our fourth Range Rover purchase, and our last. At only five months old it has had three software patches applied (some of the patches have taken 4-6 hours to download, last time my car was in service for three days). Today, the electronic screen froze again, but never reset after turning off and on, which meant no Bluetooth, no radio, no back up cameras, no navigation, no climate, nothing, just a frozen screen). I was told that ALL models from Land Rover are having epic failures in this area and it will be at least two weeks before the new patch is released, and could take a day of service to download it and apply it and so many people will need to have this software update done.Why has Land Rover not been proactive in contacting owners to let them know about this problem? I’m sorry, but spending 120,000 for a car, even spending 20k, deserves far better communication from corporate. I asked the service manager if sales associates are now warning all new buyers of the complete failure of software electronics, he said they started this week. He also indicated he is receiving a half dozen calls a day about frozen screens, SIM card failures, etc and we just have to wait for the fourth update to be rolled out... hopefully in the next two weeks but they do not know when. Shame on Land Rover for the lack of communication or acknowledgment of an epic failure, which has been going on for a long while given the reviews in the past year. According to the service manager the Vevlars are a disaster.Their answer was the electronic control panel is not necessary. We backed up before without cameras, we can pull off on the side of the road to call someone, so you don’t need Bluetooth, and you don’t need the navigation system because you can use your phone, and you do not need your radio, or fine tune climate in the rear... all true points, but at over a 100,000 dollars for a luxury car you expect those things to be working on a regular basis. We were planning on ordering a ‘19 Range Rover as another car, but now we will not. This is our last Range Rover.

We are proud owner of ALL NEW DISCOVERY SE from dated 29th Nov 2019 INDIA. We are facing serious issue in air breathing due to lack of ac VENTS in 2nd and 3rd row. While driving with 5 and 7 passenger both 2nd and 3rd row passenger feels lack of breathing, nausea, sickness, sweatness in SE Model. Now what to do. Pls sort out ours seriously matters because its related to passengers life.

2012 Range Rover Evoque - I purchased this car in September 2017. Shortly after, I noticed the interior of my car smelling like gas. When I brought the car into my local Land Rover dealership for service I told them about the constant odor. Unfortunately they said they did not smell it. About a month later I brought it in for service and told them the problem still existed, once it went unresolved. So now I have it back in for the same problem, and I hope that someone resolves this. This strong gas smell is literally making me feel sick, anyone who gets in my car notices and they dont feel safe. My problem is that my warranty ends in days and I do not want this to now be a huge problem for me. Has anyone ever had a similar experience? Help.

On 23 July 2014 I purchased a 2011 Range Rover HSE with 35,043 miles on it for $63,289.00 from Land Rover Seattle. At that time I also purchased a warranty from National Warranty Corp., for $5000. To date I’ve put less than 35k miles on the vehicle. So basically Ive spent over $1800 per mile driven. The vehicle has completely stalled out (complete loss of power) on 6 different occasions. On three of those 6 occasions I’ve been put in life-threatening positions. On this last occasion, while entering the freeway at 60 miles per hour the vehicle stalled out. Two times before that I stalled out while crossing a major intersection blocking 8 lanes and the police had to direct traffic and call in 2 other officers to push me out of the way.My vehicle has been in the shop for approximately 100+ days in the last 5 years. I’ve been very patient, but this last close call has pushed me over the edge. I’ve been so traumatized that I no longer am able to drive the vehicle. I contacted their corporate office and the dealership. The sales manager told me, over the phone they would give me $18,000 toward a trade-in + another $2000. When I got to the dealership today they told me they would give me 10K. for my car. It was my dream to own a Range Rover, but clearly it is only for the very wealthy, as I cant afford to drop 63k on a vehicle that I put 35K miles on and the value is now 10k. Please also note that I had a 45,000 and 65,000 mile service on the vehicle.

I purchased a Land Rover Discovery Sport in March of 2016. By September, the coolant was leaking and they replaced the water pump. A year later, a cylinder in the engine goes and Land Rover is denying any responsibility. Umm, the water pump failing, overheated and cracked a cylinder head. How is that not their responsibility? Their internal service reminder system failed on the car and yet they didnt think it was important to tell their customers the system they repeatedly told everyone was working had failed and they needed a backup. I didnt catch their cars defects fast enough so they are trying to use it as an excuse not to cover a new engine. After 3 months of talking to the brick wall that is customer service, I have had to take my fight to social media along with writing letters to all of their senior executives. Ill keep fighting until they make it right. My car is less than 2 years old and undrivable. I have zero incentive to stop fighting.

I was very satisfied with my purchase. I also loved the salesman who sold me the car. I had it customized to my specifics and was very happy about it. I would not add any specific details as is looks great. Im very happy with the look of the car. The size of the car is very huge and very comfortable. I would definitely recommend this car to others because of the size of the car. I really do love and enjoy it very much.

11000 miles in going in year two of ownership. Yes the software updates for in control pro and screen blanking out were pain early on but our service has been great and our dealer gave us 4 years of annual service free for our early software issues. I really like the truck and judging by how many people own them here in Connecticut, have a true following and loyal fan base who all live through the little things. Also bought wife 2017 Disco Sport that is now on 30000 miles now going in 3 years and outside failed water pump under warranty, been pretty dependable and bullet-proof.

I special ordered a brand new 2019 Land Range Rover diesel HSE in 2018 and received it at the end of October 2018 with all the bells and whistles top of line (but not the executive addition). Paying good 120K plus for it, but The car inside and out is absolutely beautiful!! The ride is wonderful! and the top of line seats are fabulous! As soon as I got the car I had a xpel protection wrap put over the outside paint of vehicle as well as a 3 layer ceramic clear coat protection placed over the outside of car And also had a clear protection spray done on entire inside of vehicle. I Planned to keep this expensive luxury vehicle for at least 7 years and wanted to keep it protected and looking fabulous as long as I had it. As soon as I got the vehicle I parked it in garage and it wasn’t driven for week until my appointment to get the above protection coating put on it. This process took about 2 weeks to get done. Now it’s been approximately 3 weeks since I got new vehicle and haven’t driven it except home and to its appointment for protection coating.The lady and guy that did the protection coating on vehicle said low battery warning kept coming up on dash. They did not leave anything on, the doors were only open while lightly tinting windows but wasn’t left open. I went to get car they drove out to front, turned it off, came got me to show final job done. I went to start vehicle and it dragged like it didn’t want to start. The radio dash stayed black and would not show anything. I turned off engine . Restarted it and it would not start. I did that several times and then it started. I drove it straight to Range Rover dealership. They put new battery in it but they said the original one showed it was good but since I just received the vehicle brand new they would just put a brand new one in it. Few weeks later I was back again cause my dash would say low battery for no reason and NOTHING was left on. Went back again, they tested battery, showed good, they gave it a good charge and sent me on my way. Into December now, next my passenger front seat had problems moving forward and backwards, easy fix for them, again low battery light coming on here and there again, into new year of 2019 now, had about approximately a month or almost 2 months no issues I believe February to beginning of March started having warning issues come across my dash every month until end of July 2019 and waiting for the next time for this computer to pop something up again. You never know when. Was in shop with vehicle about 2 times a month starting off then went to almost weekly and then got to 2 time a week then got to out very days where I just picked car up and 2 day later it’s posting another warning issue. And between all this time.. I picked my vehicle up from service shop and suppose to hopefully b fix by resetting computer and it decides to break down on me 3 hours away out of town. Just decided to not crack, not do anything and had to have it towed 3 hours back to Range Rover service dept. The computer dash will throw up warning issues across dash at different times saying: low battery, Blind spot monitor fault detected, Drive with caution restricted performance, Smart key no longer within vehicle (and it saying this while I already been driving and I have my key on side of me by center console), Reverse traffic detection not available, Autonomous Emergency Braking not available ,Service required (and car is not due for any service the service dep said) because it’s brand new less than 7500 miles at that time and only 6 months old at that time, Camera Fault detected.That is a list of warnings that has been coming across my dash at different times. you never know when or where this vehicle is going to decide to post these warnings or take break down action. and if this vehicles brain going to decide if when and where it’s going to just shut down and not respond at all which it has already done it to me and had to be towed when I was 3 hours away from home.Every time this vehicle post a warning issue across my dash, thank goodness I take a picture of it with my phone as proof because when I call to tell the service dept and when I get there and they turn car off then put it on a computer scan to see what codes come up to tell what warnings the car posted across dash, well it would show nothing as if the car never ever posted any problem warning across the dash. If it wasn’t for me taking pictures of the posted warnings across dash which gave date, time, mileage... none of the service dept or anyone of Range Rover would not have really thought it was true or would have thought I was misreading something. Since they had no idea what the problem was cause the vehicle brain will not let them know exactly or you can say (car Ghosting Them). They could fix nothing but reset computer and hope it was just a minor glitch. Then it would happen again, sometimes the same warning, sometimes a different warning and then sometimes 2 warnings come up that could have been the same from before or new. But Range Rover service dept to this date today (August 16 2019) still doesn’t know what the problem is. When it broke down on me and had to be towed, Range Rover service dept and a district service person could not figure out why it broke down! They changed 1 of the main brains what I call the brains out of many of them in that vehicle by what I was told. This was around June 19 2019 Had to have all my keys reprogrammed to this new brain. June 25 2019 almost 5 days later and this car is back to posting warning problem across the dash, drop it off again pick it up next day the 26Th and almost 3 days later June 29 2019 it’s posting warning notices again and this is still going on all the way to End of July 2019 still. I love this car as of beauty but it has a mental computer electronic problem where you don’t know when or where it’s going to say or act on it’s warning problems. That’s very stressful, not knowing if or when your car will shut down or lock you down in restricted driving mode as it’s has done me already several times. You can’t trust it. As soon as the vehicle stays acting good for several days and your fear starts to drop it all of a sudden throws a warning issue problem at you and then you stress again not knowing what’s going to happen and I should not be having to go through this with a brand new car now 9 months old with 10,000 miles and approximately 7-8 month of its life brand new. I have been stressing with this vehicle and now dealing with Range Rover to take it back as a buy back because this is not my fault. I didn’t sign up to buy into a lemon mental car that has computer problems that’s a special order brand new 2019 vehicle that cost over 120,000 plus. This is not fair to me. If this car did not have these issues constantly, if it didn’t stress you out with worrying if it’s trustworthy to drive and going to be reliable and dependable, if it was working correctly from day one, like it should have been... I would be wanting to keep it with no questions asked. But this is not the case. My own family doesn’t want to ride in my vehicle to go a long distant because they dint trust it! It’s like this car has cancer!

The problems with this vehicle started with fit and finish issues within days of driving the new Land Rover Discovery off the dealer lot, that included a squeaky rear seat that took at least four separate visits to fix. Then the problems migrated to the rear liftgate interior panel that continually detached from the body hatch and hug down from one side. I have been back at least six times to fix this problem over a two year period. And each time they fix it and each time it falls apart again. Still no remedy.The best problem, at least for the service providers, has been the non-recall camshaft defect that has been known to Land Rover for some time (not counting the axle bearing failure, that was thankfully caught under warranty). This cam issue totally stopped the car. I finally took the Discovery to an independent garage and am now faced with a $2400 repair bill. Wait, no scratch that; an $11,000 bill. They decided I need a new engine, explaining the cam controller shattered with metal fragments going into the engine.Needless to say, I would not recommend Land Rover vehicles in general. It seems that when these two brands Land Rover-Jaguar, were purchased by an Indian investment company, Tata Motors, the legendary quality and durability was lost. The decision was made to introduce a variety of snappy looking consumer market-class models and trash the historic world-class reliability tradition. Remember all the old movies and newsreels with Land Rover busting through the jungles and mountain passes. Don’t try this too far from town. Trapped in the Outback in a new Discovery would be life threatening. There is a new Defender model, though I wouldn’t hold out much hope for that either - same build, parts and management. Land Rover should have kept the name when they sold out to Tata.

After 3 years of trouble free driving my 2011 Range Rover Sport, 110,000 and the issues started. Everything from water pump to now the cylinder head gasket!!! This is a $12,000 fix. I would have expected this with an average vehicle, not a $75,000 machine that is branded “Above and Beyond”. Would you believe the dealer at Willow Grove PA offered as a trade-in $1,000! My dog is worth more than that. No help also from the Head Office, nice email to say sorry for your inconvenience. Think twice and read the reviews before investing in Range Rover.

Dealership had my car for four months and returned it with numerous issues just to get their loaner back and shove the car out the door. Came back with a busted windshield, door handle, tire pressure and balance issues as well as a filthy interior. They likely broke the windshield when they removed it to replace the front harness but say it was a poorly repaired recall item from the past. They told me to bring back their loaner and go rent a car and pay for it out of pocket. They offered first to pay my lodging since the delayed parts derailed my travel, then rescinded the offer. The owner even said that I must have done something to it to cause a 2016 Evoque with only 30K miles to completely fail. I assure you, my use of the vehicle has been quite tame, even outright boring compared with the shenanigans you see on the Land Rover Commercials.Land Rover has lost what would have been a customer for life. I fell in love with this beautiful car but its beauty belied the many problems under the surface. Land Rover cares zero for their customers or their brand and youre best off to bring your money to another dealer who cares about their brand and their customers. I spent many years in customer service and can say I have never been treated so poorly.

Land Rover has cars different from other models. They are innovated and has quiet engine. They are very sharp, smooth and luxury more than other cars, with shiny interior, chrome rims, smooth carpet and smelled nice too. The salesman helped me pick a car that was right for me, followed up with me and communicated well. I was able to upgrade my ride to the standard I chose and I was able to choose key features. I chose the 6 cd changer, heated seats, keyless entry and of course the sunroof. However I wish it was a little big larger. I sometimes feel its not as roomy as I would have liked and it couldve been a little better. I would love this vehicle so much if it could sit 8 people.

I purchased a 2016 Range Rover and returned the Range Rover Sport about 10 times to have the navigation system repaired due the wrong directions that the system produced. I am a realtor and need use of the nav all day and all week. I have to use my iPhone for directions and when customers are call me all day, I cant see my nav on my phone. The salesman told me that the navigation and equipment was the best you can get and after paying $88,000 for the Range Rover Sport I found that friends of mine who purchased $25,000 cars had navigation systems that put mine to shame! The dealer and the CORPORATE office didnt care. A matter of fact, the unit was so bad that they change the system completely in the 2017 due to the many problems but they wouldnt admit it or make me happy by putting a 2017 unit in its place. Also the cost to maintain the automobile is extremely expensive. Dont think about buying a Range Rover before you read the 1000s of complaints.

Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.

Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.

Purchased a 2013 RR Evoque on 4/12/2016. Absolutely loved my vehicle. The fuel pump went out weeks after purchased. Still under warranty, fixed, no problems. Took care of my car. Had it serviced before even needed. Purchased extended warranty (5000.00). I kept calling the in control ownership and could not get it registered. It was locked on topix. At the dealership they told me nobody does that anymore. Which made no sense. Coz it tells you too. Well thats when things got weird. I brought my car in for an insurance estimate on the meridian system on 12/03/2018. They called and told me I needed a new starter and rear axle and differential. I never had a problem with either.9 weeks later Im told its ready for 13,000 dollars. They did not turn it in to warranty. Told me I have to. So he walks me out to a parking lot to my car (weird Coz they have valet at a luxury dealership). I get in the vehicle and its not mine. This was some salvaged vehicle obviously a flood vehicle. Steve ** walks out to me with a car fax report (how did he know who I was or what I was going to say). I said, where is my vehicle? He said, this is your vehicle. And told me, what you going to do about it? The police say its a civil matter but theres no contract. If that was me I would be in jail for motor vehicle theft. I have been on a year long pursuit to find my vehicle. He has wiped all my service records and the 5000.00 warranty doesnt exist. Motor vehicle has 15 entitle changes with 4 vehicle Ids. I went to level 123 inspections to find out its under investigations. Attorney General never even looked at the paper of evidence and took 6 months for a response from the dealer that altered all entitles. No response from corporate. I recently discovered that car was from copart salvage auction. Steve ** was pulled over for taking flood damaged cars. So beware of and Land Rover vehicle. And do not consider car fax. They have changed the vehicles origin, service and mileage 3 times. In the meantime I continue my search for my vehicle so this Corp. can be sold for their business tactics. The vehicle was for sale in California at fast track auto while I was the owner. Its called cloning.

I leased a new 2017 Range Rover sport dynamic. I absolutely love the vehicle!! I have owned many many cars, I have a lot to compare to. Expensive sports cars, luxury vehicles blah blah... I love this vehicle!! However, I will never lease or buy another one again. Unfortunately, I was in a collision not my fault but that doesn’t really matter. What matters is - It took 6 months for the dealer to repair my vehicle because Land Rover did not have the parts available. Can I remind everyone it’s a 2017 fairly new car. The parts should be readily available!! 6 months no vehicle is a long time. It was suggested to me to contact Land Rover directly with regard to the needed parts. I contacted them. They took all the info and passed it on to a claim agent.I was contacted for additional info and they let me know my parts are on back order. Weeks and weeks later I find out one of the parts - a wiring harness doesn’t exist and the factory has to make one!! That took 2 months. In the meantime calls not returned - no response to emails and when I received a response it was patronizing and totally unhelpful. Never in a million years would I have thought a company like Land Rover would not have parts available for their newer model vehicles. I’m extremely disappointed in the way they handled the situation. Reputable companies are all about customer service and customer satisfaction. They failed big time!

The Land Rover offers vehicles that are great on any driving terrain. They have high quality tires on them that make this vehicle and all other models of the Land Rover perfect for driving in any type of weather conditions. The appearance of the Land Rover is very attractive. The Land Rover has heated seats, a high quality stereo system (which you can listen to Siris radio through), and a dvd player so that young children that ride in the vehicle will be occupied while you are driving. You can have your vehicle either upgraded or customized to your preference. You can have your vehicle with or without a dvd player installed in it or you can have it upgraded to 4 wheel drive. The Land Rover has a lot of space in it. Whether you use that space for traveling with the whole family, or just for taking things along, like on a vacation or a camping trip. Whatever the case may be, you are guaranteed to have enough space for all of it.

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.

Just read all of these reviews. I recently acquired a Land Rover Discovery custom built off of the assembly line. 1200 miles and we experienced a horrific gas leak in the engine. My wife filled up the car and shortly thereafter the entire car was full of gas fumes. LR dispatched a tow truck. The tow company requested that we call the Fire Department before they would touch it. Then they were unable to get it into neutral or drive. Wanted us to sign a waiver releasing them of any issues while transferring the truck. We would not. So hours later they left. We are waiting on another tow truck now. After reading these reviews I am very concerned that I just threw $70,000 down a hole. The vehicle smells terribly of GAS fumes and it does not run. We do not want this car back under any circumstances. Might lead to litigation if we do not get a replacement. Just what you want after buying your wife her first new car in years!!!

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.

I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.

I loved the car, hated the payment. Not really that much variety to choose from. Other car manufacturer offer more choices. As far as that goes however, for a luxury car its great. The appearance of my Land Rover was amazing. It was sleek and stylish design and loaded with standard features, cruise control, heat and air, CD player, heated leather seats. Also, personalized options were minimal and what was offered coated way too much so I had to compromise on the features I wanted or install after market which voided the warranty. Passenger capacity was also great you could fit 5 adults comfortably which is great for going on road trips with friends or taking your family on vacations.

Car 16 months old to me - 29k miles only - driving in commuter traffic and had black smoke from bonnet. Took to land rover and will not honor the warranty as clutch wear was due to incorrect operation! I have had Vauxhall and Audi previously and driven over 100k miles and still no problems. So much for prestige vehicle. £1500 bill on the way!!!!!

Recently bought a 2019 Land Rover. After 9000 km started leaking from the windshield. Water dripping inside the car on the centre console. Tried calling them a few times. They had some issue with the phone going straight to answering machine so I decided to drive to them... Drove 20 min, went into service and their reply was, We cant look at your car for 2 weeks and have no loaner to offer. Can either take a cab home or wait 2 weeks. Let the water drip... I mean what kinda ** customer service is this. Never experienced customer service like this and will be my last car with these guys.

Land Rover is a very diverse brand of vehicles that Ive decided to never stray to different brand. The economics of their compacts for my kids to the SUV for my work, and the luxurious sedan for travel, and the sporty look as well for around town. I always felt they were rather boxy looking but over the past 10 years they have really caught up to and surpassed the other brands out there. My family and I, and friends on our street have no problem piling into our SUV for gameday. All in all, great except for repairs.

I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

Has anyone else got one of the new 2013 version Range Rover Sports? I had delivery of mine in Feb. 2014 and have now been through 3 windscreens. They get a tiny chip and crack instantly. This isnt good! Right the way across the screen!! Im getting nowhere with Land Rover themselves and need to take this further so need examples of anyone else in my situation as Im being told that Im the only one having this problem. By the way, I know Im not as Ive got a friends partner whos now been through 6 of them. Hes not getting anywhere either!

Its variety isnt awesome but it has a lot of very tough and very nice SUVs and pickup style vehicles. They may not be awesomely fuel efficient but they are reliable. It hold a lot of people, seven person capacity. Beautiful design and some of the finest interiors Ive ever seen. Baseball leather and things like heated and cooled seat. Also side seating on some model amazing brand. It very customizable and can be made to suit your needs. It really is usable for anything without a single upgrade though.

When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.

In 2015 I was one of first 20 people to order the Discovery Sport. I was so super happy on getting this SUV, until 1 year later the problems began. Problems I had: Front door creaking sound, exterior strips and trims came loose, crack in passenger side rear quarter window, trunk not closing evenly, AC foul smell and replaced water pump, radio/clock issues, front passenger door not opening and alarm turned on for no reason, break sounds, drivers seat back panel coming detached, and last and worst problem was the transmission failure. That did it for me! In 2 years time the car stayed in the shop for 45 days. I opened up a claim through the manufacturer and the best they could come up with was, We will compensate two months of payments and did not approve a buyback. That is not good enough. I no longer feel comfortable in driving a lemon and wont buy another car through Land Rover.

Good day. We purchased our 3rd new LR Range Rover Sport TD6 Nov 10th, 2017. Our previous 2 LRs treated us very well. We would always hear disparaging reports/claims that the LRs were unreliable, but based on our previous 2 LRs we were confident we were purchasing quality vehicles. However, our new 2017 Range Rover Sport had issues going out the gate.1st. The In Control App would not function. However, the shop would mark it up to user error. Please, it does not take a rocket scientist to use this app. They performed update after update and it still does not work correctly. They say, 15-20 min prior to leaving the office attempt to start the car and you should be ok. However, this is neither reasonable or environmentally friendly and it still would rarely work correctly.2nd. The LR stalled out on the interstate because it said it was out of fuel when it had over 3/4 of a tank. It would not operate even though we verified there was fuel in the take and it was towed to Land Rover of Fort Myers for repair. Supposedly, the cause was rectified by a software update which seems rather odd. This was the most scared I have been in a vehicle in my 25 + years of driving. We lost power and power steering going a least 75 mph on a packed highway with my 6 month old son. Come to find out we were one of 1st (YAY!!) LR owners to experience this issue which later became a NHTSA safety recall in June 2018.3rd. Again. The LR ceased to function on the interstate with my 7 month old son in the car. The alert on the dash stated shifter failure. The engine would run but the transmission ceased to operate correctly and was towed to Land Rover of Fort Myers for repairs yet again. Again, the cause was supposedly rectified by a software update which seems rather odd to me.4th and Above and Beyond. After a number of software updates our LR continued to malfunction. Our center console still does not work. No radio, no GPS, no camera or no safety system. Our tire pressure checking system will trigger a fault alarm because it has ceased to work. I have own the LR for 9 months and I am currently in the 2nd month of trying to arbitrate a buy back under the Florida Lemon Law Statute. We entirely stopped driving the LR 1.5 months ago because I can no longer place my family (10 month baby/wife), myself or the citizens at risk by this dangerous vehicle. I am attempting to do this myself. However, if I do not have resolution soon, I will be hiring a lemon law specialized attorney to assist with expediting this process.It is really hard to imagine such an expensive vehicle could have such problems. As I have seen on the Consumer Affairs website, this is nothing new. I have personally owned/drove hundreds of vehicles in my lifetime (including classic cars, military vehicles and down right beaters) and this was the 1st time (and 2nd time) I ever needed to have my car towed due to a breakdown. It really is a shame because this vehicle is very attractive and drives beautifully (when not broke down). Good luck current LR owners and caution to any potential future LR owners until LR can make dramatic improvements in reliability.

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

I had purchased Land Rover Freelander 2 2.2D in Jan, 2013 from Mumbai and registered vehicle at Nagpur (Maharashtra State) India. As on date: I have clocked only 20,500 km after passage of three years (the vehicle is almost idle most of the time), against an average clocking of say 100,000km for a premium vehicle like Freelander, it has run only 20% of its desired (?) run, and still giving message of Reduced Engine Performance! Is that all that a premium segment vehicle can endure or perform??? I am astonished at the timing for giving such message. Trouble started the very next month when the standard warranty expires! Am surprised, rather shocked to understand this fact. It is very hard to even digest, since the vehicle is being kept, maintained in such good shape, and one fine morning, am seeing that it starts beeping.It was conveyed to me that the vehicle has developed restriction in the air pathway of the EGR (Exhaust Gas Recirculation) valve due to carbon deposits caused as a by-product of combustion of fuel. My very contention is how it could happen when the vehicle is idle for most of the time, and, it was serviced, earlier at say 13,000km and it developed this problem at 20,000km (a service does not guarantee such problem within 7000km run over a period of one year, or was it not checked at that time?). It is not understandable, if the vehicle has seldom run, it could develop any problem within three years of its purchase! And after I take it to the Dealer, am handed INR 160,000 (approx USD 2500) estimate! For what??? Hopeless Service, irresponsive I would say, am yet to hear back till date.

Water leaks from a manufacturing defect related bad seam in the roof and poor seal in the side panel C pillar caused corrosion of the AV electrical components in the rear hatch area, resulting in multiple failures of the bluetooth phone module, amplifier, navigation unit. Technical Service bulletins issued identifying the problem as water ingress, but dealer failed to fix the leaks or to let customer know about the TSBs. Rover service rep lied about the cause. Extensive litigation ongoing over statute of limitations when repair or replace warranty is breached. Lesson: sue Rover often and early.

For everyone who owns a Land Rover, listen up! We all know that Land Rovers are high maintenance! It doesnt matter if you have a 1990 Defender or a 2015 LR4. It will eventually fail in some way, shape or form! With that said, you have to treat them like gold. If youre one of those Soccer moms - with all due respect, that needs to jump in the car four or five times a day to run errands with the A/C blasting in the middle of the summer, then maybe this isnt the vehicle for you. Land Rovers are like Ferraris. You have to constantly be on top of them, know when the vehicle breaks before it does! Keep money in savings and always be prepared! With that said I recently purchased a 2001 Discovery 2 in mint condition! Only 111k on the OD. First thing I did was look under the carriage - Hmm, no leaks. Looked under the hood - no leaks. Everything was nice, clean and looked new! Checked the oil - it was so clean you could drink it! I thought whats the catch? Took it for a test drive. Ran perfect except for every stop I could hear the airbag compressor blowing air! Ok ,no biggie. I bought it. Next day drove it to work. Halfway to work, bam. Yep the three amigos come on! ABS,TC, and Downhill Assist. Ok, Ill check it after work! Kept driving about a mile - engine makes big noise. Check engine light comes on! Only for a sec then off. Hmm... Thats weird. Go about another mile - bang again. What the... Go about another mile, then vehicle just dies while driving on a heavy street doin 55 in a 45. Quickly, I pulled safely off the road into a CVS Pharmacy. Now late for work, I let it sit for a minute. Started right up - was able to get to work! Next day, took it to my mechanic who is really familiar with Euro cars. He happens to own a Jag! After computer reads 6 possible causes, we found a short in the crank shaft solenoid! $350.00 US later, vehicle ran fine! If I would have taken it to a dealer or Land Rover, it would have been about $1600.00 US and they probably would have fixed the wrong thing! I have recently put new rear airbags. Bought them online for less than $200.00 and had my cousin installed them. Now the vehicle drives like a Cadillac with no lights on! Now I know not everyone has a cousin that is a master mechanic especially owning three Toyota Land Cruisers and a lifted Samuri! But do your homework. Land Rovers are notorious for having electrical problems! If anything gets wet, corroded, dirty, do the best you can - always keep it clean, free of mud, dirt, snow etc... And I have learned if one little thing goes, it makes ten others go as well, so find out for sure if you can exactly what the issue is and then the others will probably disappear as well! Land Rover dealers especially will ** you for your money! And probably never fix whats really wrong! Good Luck and God bless!! Hope this helps.

I’m not going to spend my life writing this review (I’ve already spent too much time taking my car back and forth to the dealership with no solution). But I wanted to confirm everything that all of the other reviewers have shared regarding the Infotainment issues is 100% true. I hate this car. Spent close to $150K out the door and the infotainment system in my cheap $10K leased Chevy volt is 100% bug-free. What irony. Don’t buy this product until they have absolutely fixed everything that is wrong with this. This severely devalues this car’s worth.

In over 30 years of purchasing various vehicles, we can say without question that the Range Rover Velar has been our worst purchase ever and our greatest disappointment. We feel SO strongly about this that we even took the time to create our own webpage outlining our experience. Please see rangeroverreview.com.

My 2008 Land Rover LR2 is been a bad vehicle. The cooling fan went out and the motor loses power. I almost got into an accident and every person that has this vehicle have the same problems and also the front air bags, theres something wrong with them.

I have the following issues with the car: Engine light with decreased engine performance, multiple warning lights going on, failure of the heating system, and more. In the last year, I brought the car in at least 4 times and each time the car was returned to me not fixed and all the service personnel said was Drive it for a short while and it will work itself out. They charged the warranty repair insurance each time and fixed nothing. Most recently, I brought it in yet again for all these and for NYS Inspection. After 3 days in the shop - the dealer/service personnel returned it will all the warning lights and the heat still not working - said, We dont know whats wrong and we cant fix the car and we cant inspect it because of the warning lights. I said, But you are the dealer, you sold me the car, it is still under warranty, so what are my options? They said, We have nothing to say and we can offer you no solution. Complete incompetence and rudeness on top of that. I also suspect this is their business practice - to take in cars to the dealership for repair - bill the warranty service, not do the said repair and hope the consumer does not come back.

Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.

This vehicle is awesome. The drive is smooth and soothing. Almost like riding in an airplane. The seating is like sitting in your recliner riding down the road. The instrument panel also give you that airplane feel. The steering wheel has that ergonomic feel. The manufacturer has stop at nothing to make you feel special even after the sale. When you get this baby home all heads will turn. Heck your garage might even give you a high five after you drive this baby in. This is by far the best vehicle I have seen in the past decade. You will think so too after a drive.

I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.

Had excessive noise from engine since purchasing this from the dealer in 2014. Several adjustments made but timing chain never replaced. Chain slipped off and 7 cylinders are bent. Engine is a complete write-off. Wonder how much Land Rover will cover the cost. Should be a complete engine replacement given the documented history and regular oil changes. Love the power and finishes on the vehicle. Apparently the timing chain is a known issue according to mechanics that have worked on this model in the past.

I spent £112,000.00p on an RR Autobiography in July 2017. All the gadgets fitted and a special paint colour. Having spent such a sum I was furious to find out that I then was told I had to buy a data SIM card to make the traffic system work. I was totally insulted. I then found out that the factory fitted Tracker was not fit for purpose and would not be accepted by my insurance company, so I had to have a higher category of Tracker fitted. More hassle and more expense. The engine auto stop/start function is a complete joke for a vehicle of such supposed quality. When this dire function kicks in, the car rocks like a dump truck on a building site. Truly awful. After a few months, a piece of trim in the roof came adrift. Without doubt, this has been the most disappointing motoring of my entire life. I will never buy again any JLR product, either new or used. JLR, for the sake of a data SIM card, have lost a customer forever.

60000 miles just replaced the fuel pump and the turbocharger. Luckily RR covered it under the warranty. Overall I love the vehicle. It is very comfortable and I like the interior and the exterior styling. No other issues really. Hopefully were good from here in out.

The Land Rover offers exciting features and also has tons of room. It has plenty of leg room for a passenger, and the seats in the back can be adjusted for large items and if need be can easily seat 6-8 people in the back. Plus has great handling and gets up to speed rather quickly. Standard features includes the basics like a/c cruise control, all power, GPS, dvd player. Also, having big tires, and all wheel drive to help doing some off roading.

Its only two years old and a piece of **. My Rover didnt even make it out of warranty before it had issues. I had replaced the alternator just before the warranty was up. About 4 months after the warranty was up, I had small issues with the vehicle. Exactly 1 year after I replaced the alternator, I had to replace it again, and this alternator is overpriced like you wouldnt believe! My vehicle is now currently sitting in a transmission shop, where they just called and told me that I needed to just trade in my vehicle because I have over 30 codes wrong in the diagnostics. My rear end, and my engine is next to go out in my vehicle! The transmission shop is not even charging me for the service, and he said that he wouldnt feel right fixing the transmission, when the engine in the rear and is about to go out of my vehicle too. I wish that Land Rover was that honest with me when I bought my vehicle. I am a previous Mercedes owner. I will never, in this lifetime, ever purchase another Land Rover.

Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

I was 15 days late having the Discovery Sport serviced after one year. I was charged the full cost of servicing... $601. Im not at all pleased and I will never return to lease a Land Rover or Jaguar again.

I purchased a NEW 2018 Range Rover Sport in October 2018. Right out of the gate I noticed the throttle response was delayed. When I press the gas there is a 1-2 second delay before the truck moves. When you have the wheel turned its an even longer delay and then the truck bucks and goes. According to Land Rover White Plains and Land Rover Freeport its normal. Entering the highway is playing a game of chicken. I have to time the passing cars and hit the gas early to merge and pray I dont hit someone.In November 2018 (1 month of ownership) my truck wouldnt drive. The car was on and everything was running but the transmission and gears wouldnt work. The dash said HDC FAULT, STABILITY CONTROL FAULT, TRANSMISSION FAULT & GEAR SHIFTER FAULT. I towed it to LR Freeport and they didnt have any loaner cars to give me so I had to rent a car from Hertz. Dealer said I would be reimbursed for the rental. Now LR is giving me a hard time about reimbursing me for the rental when according to my warranty and contract Im due a loaner when I bring it to service at no cost to me!! Im still fighting for reimbursement! After picking up the truck they said it needed an update. Its crazy how a little update can affect so much. Now the truck is fixed but the throttle is still horrible. The 2 center screens are delayed before turning on (1-2 minutes). The maps in the infotainment odometer doesnt turn on. The rear view camera is delayed and choppy. My sunroof makes a whistling noise (according to LR thats normal). My park distance control works when it wants and when its cold out I have to run the truck for 15-20 minutes before I can drive it otherwise the transmission bucks and revs but truck doesnt move. How can you sell something for so much money and its nothing but problems and unreliable?? The internet is FULL of bad reviews and complaints for LR.THE WORST $90k Ive ever spent!!! I feel like I was robbed! I pray someone steals it so I can rid myself of this headache!! HOW DARE LR SELL THESE EXPENSIVE CARS THAT HAVE NOTHING BUT PROBLEMS!! So unreliable! Get a BMW or Mercedes, save yourself the headaches! Oh and my father has a 2018 Discovery for 2 months and has had it in for service 9 times!! Looking into local lemon laws for him.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.

Unfortunately, since the time I bought this car (end of September 2018) I had many issues with my new Land Rover Velar 2019. First issues were mostly electrical (screen not working, error messages while being stopped at a red light, back camera not working, etc.). I took the car in two opportunities and they explained these cars usually need software updates. I thought I should not waste my time taking the car to the dealer but did it…. I also had a weird noise with the brakes. They had to change them. Then I had to take the car for the Annual Service. They checked everything and in less than a month, my engine light was on! Took the car AGAIN and they said it was another engine software (not sure why no one update this when I took the car for my annual service?). But after taking the car 2 times, in less than a month my engine light went on AGAIN!! I was so upset and frustrated. The dealer suggested me that I contact Land Rover Customer Service for a Re-Purchase, as it’s obvious to me I have a defective car… After talking to someone for 38 minutes, she asked me many questions about my car, even if I have already paid for the car which we did, she simply said my case didn’t apply for re-purchase. She didn’t explain why or what was the criteria. Her only “solution” was for me to keep taking my car to the dealer. What type of solution is this? I asked to talk to her supervisor. She said he would call in the next 5 hours which he didn’t. He called passed the 5 hours and left a message saying I should follow this with the customer service representative, like ignoring my request of talking to him….I’m EXTREMELY DISAPPOINTED WITH LAND ROVER CUSTOMER SERVICE. My advice is: if you want a car that works and is reliable, PLEASE don’t buy this car. It’s gorgeous but it’s not reliable and customer service will not help you at all. They will just send you to the dealer and you will waste your time and money taking the car for service many times.

Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and Ive had more recalls on it than I can count. Its been in the shop constantly. Transmission has blown so many times - once in the middle of a 4 lane highway going 60 mph. Thank God there was a barrier next to me. Electrical issues. You name it. I had an extremely rude employee that I sent a complaint about to the company. They didnt even have the decency to respond to my complaint. For a car I spent over $50k I expect decent customer service.Im a physician and Ive told every colleague I know to absolutely stay away from this terrible brand. I get asked many times how I like my Evoque 2015. I always emphatically tell people to stay away its a terrible, terrible car made by a terrible company and you can get something way better for the same price (or less). And you will feel like an actual valued customer. I cant stress how incredibly awful RR is with customer service, quality of product, and overall attitude towards their customers. DO NOT BUY OR LEASE THESE CARS! You WILL regret it.

I have had my vehicle for about a year and have only been able to drive it a little over 8 months due to the incompetent services rendered. Today (Mar 2nd 2017) I received my vehicle after 2 1/2 months (Dec 16 2016) of it being in the shop for the third time and it was delivered with a broken windshield window. The service manager was notified and informed the tow truck driver to still drop off the vehicle; not to mention the RANGE ROVER road assistance crashing the vehicle into my garage on one of these three occasions.Dealings with the RANGE ROVER BRAND has given me a negative image of them and how they treat their customers. Nothing has been resolved after over a year with dealing with RANGE ROVER Customer Service and RANGE ROVER USA and now they have forced me to look into the Lemon Act for my State. BUYERS BEWARE!!!

They started talking about new brakes before I picked up my 2016 Range Rover HSE w TD6 from the first service at 16,000 miles. For RR brakes are a large expense and as youd imagine they dont recommend changing the pads alone but, rather, pads and rotors always. Sure. The RR is a heavy vehicle. Others such as Ford and others design heavy commercial trucks with reliable braking systems that do not require this type of maintenance.For me, I consider the mention of brake replacement when current brakes measure plenty of life left to be nothing short of the dealer set-up priming you for a big expense down the road. Same thing happened on my previous Sport. Then I carried to a reliable repair shop who replaced rotors and pads for $880 compared to the then-$2200 quoted by RR dealer. So in the end owner sat is heavily influenced by the dealer and their ethics and response to issues. Read other reviews. The vehicles are solid, beautiful, functional and smart. Some of the dealers arent. Beware. Choose your dealership wisely.

Numerous problems with turbo not engaging. Several trips to dealership for computer resets etc. ** from the sales/service folks. Still left hanging in traffic with accelerator pressed, no response, then kick in and thrown back in seat. Most dangerous vehicle ever. Horns continuously blowing because I wont go at stop lights. Random overhead lights come on for no reason. If your brakes get close to 50% worn, you must replace the rotors! So Im about $1k into brakes at 34000 miles. Pretty is all its got going for it. Place that sold it to me for 41k offered me 31k 10000 miles later. And it still wont accelerate! Waiting on recall or to invoke the Lemon Law. Land rover service is so far behind BMW as to be in another category altogether. The L for luxury actually stands for Lemon when it comes to Evoque! I want my $$$ back!

Range Land Rover in Cardiff this morning and asked to speak to the salesman who dealt with me as I am awaiting on a part that came off my Range Rover SVR. Was told the salesman was busy and would call me back, had no response for a couple of hours and decided to call back and this time I was told by the same receptionist that the salesman I wanted to talk to has a day off??? I queried this with the receptionist that why was I told he was in and busy and now been told that he is not in work? She could not reply to this. I had ordered that part with them over a month ago and was advised by the salesman that this would take about a week to come and be painted, etc. etc.I feel like I am being fobbed off by the dealership and I truly wish that I was fobbed off before I parted with my £109,000.00 for the vehicle I purchased from them last year as then I wouldve gone and sourced another high end vehicle from another dealership. Reading the comments on here it seems that this is normal practice for this brand of dealership. Customer service is out of the door once they have had your money.

Last year, when I decided to buy a new car, I was in a dilemma, but my choice was Disco LR4. I watched a lot of models, among other things I considered the new Mercedes GLC, however, the new LR4 is love at first sight. I choose version with a 2.0-liter turbo diesel engine with 180 hp, as well as a nine-speed ZF automatic transmission. When it comes to the fuel economy Im very satisfied, but when it comes to the acceleration Im not so satisfied. We can not say that this is sports car, although it has a label Sport. But for me speed isnt the primary, so I cant take this as a major objection to the model.All in all, this model has my recommendation, so if you are looking for a roomy SUV with robust design then this is the right choice for you, and for me this is definitely the number one SUV on the market. It seems to me that Land Rover has never faster announced a successor of some model. I read that a new LR5 will be presented by the end of this year. I do not know what to think, except that this is not confirmed rumors, because I cant see what can they improve with new version, except some more powerful powertrain options. Source for: 2017 Land Rover Discovery LR5.

After owning this 2022 Land Rover Defender I have problems. The camera have a red box around the screen and my backup sensors and front sensors do not work. I have to bring in to the dealership but I’m on vacation in Cabo San Lucas for 4 months and there’s the problem. Won’t reimburse me on trip protection because the car is drivable. The closest dealership is 1056 miles away 1 way. Also there are a lot of noises coming from the driver headliner by the grab handle. If you pull down the noise goes away. In the back also there was a noise and I put some tape on the problem area and so far the noise has not came back. You would think on a $91,000 car customer service would help you out better.

Land Rover offers great vehicles, which are very economic on gas and great for road trips. Its easy to fix and take care of. Its a very nice and sophisticated type of vehicle. The interior is very nice, mirrors work well, electronic locks, and spacious room to put things to go on a travel. It has enough room to fit a family of 6 and room in the back to put bags and luggage for vacation and has plenty of room to be comfortable for long trips. Every few years newer models have been produced and the options have become more updated.

Wow, lot of issues with these Land Rovers. Apparently, I am not the only one. I have a 2015 Land Rover. Problems werent apparent when I test drove it, but they sure developed quickly after buying it. My issues are mostly nuisance electronic issues that the dealer has not been able to resolve... or isnt willing to resolve. The parking brake sets at stop lights and fails to release. The transmission often is confused on which gear it needs to be in resulting in over revving of the motor and heavy clunking as it engages. Radio reception cuts out on local stations that never happened on my other cars. Intermittent wipers fail to operate intermittently. The seat will inadvertently adjust fully down and back instead of to the default Memory 1 position. Sometimes it will randomly adjust while drive.One thing I busted them on early was odometer mileage. It logged 250 miles for a highway trip that MapQuest indicated 180 miles. Perhaps they wanted the warranty to run out as quick as possible. I noted this and reported it to the deal. They said nothing was wrong, but after it was in the shop, it recorded the mileage correctly on the next trip. Strange. Perhaps they are repairing more than they want to let on. The local dealer is now in denial. They tell me they cannot replicate the problem. As the owner, we should have the most credibility with our cars. We drive them everyday, but Land Rover doesnt see it like that. These Land Rovers have electronic bugs and programming issues and it appears Land Rover is hiding from them.

I have the RR Supercharged. I purchased it in Mexico City in 2014 directly from the LR importer (and not any distributor) and actually has 22,585 kilometers, and I sent it to ETB Armoring company, the only company recommended by LR. This RR is in a very BAD condition due to the bad or the worst armoring assembling, everything vibrate and makes a lot a noise and the suspension is in a very bad shape. It looks like a 2 millions kilometers and not +/- 20,000 kilometers. And from the LR Company here in Mexico City NOBODY cares. I called many times. The person in Charge of Service by the name of Antonio ** and he did never care. What about the promises that is a millions kilometers SUV?! And the best service EVER? I think they meant NEVER and not ever...

I own a 2016 Range Rover Evoque. Three days after I drove it off the lot, the engine light came on. A call to their service center resulted in being told to drive it for a week and see if it resets itself. Well, a week later and it didnt so I called back. Within the time frame of the engine light and the servicing, the trunk wouldnt close properly one day (kept bouncing back up) and upon closer look, I notice the latch was chewed up from it forcing itself closed. The Evoque went in for servicing and came out with no engine light and the dealership telling me it had to go into a body shop for 2 days to fix the trunk latches, which apparently arent aligned properly (translation: they lack a proper QA process on their assembly line). A few hours after I got the car back, the engine light came back on. I called the dealership back and was told that the issue is part of a problem that Land Rover hasnt sent a fix for. Great. So since buying the car, Ive had the engine light on and the trunk doesnt close properly. It was scheduled to go in for servicing at the body shop today or tomorrow but the service folks wont tell me what day. I STILL cannot get in touch with them - leaving multiple messages results in nothing. No call back. Nothing. So I have no idea what is going on. And as if all of this wasnt enough, last week we had rain. Yes. Rain. But apparently a Range Rover doesnt like rain. At 2:00 in the morning, I was awoken by the car beeping twice every 10 seconds. I actually thought the alarm was going off, but unlocking and locking the vehicle didnt stop it. When I walked up to the car, the beeping stopped, but the trunk started to open and close, repeatedly, in the pouring rain. I had NO idea what was happening. A quick google search told me it was the sensors for the trunk, and that RAIN does this. Imagine that - RAIN. So I decided to back the car up as close to my porch to try to protect it from the rain, but this didnt stop it. Horn going back off. Its now 2:45 AM. I have an 8 AM meeting. My neighbors are telling me theyre going to take a ** baseball bat to the car if I dont shut it up. So when I approach it (within a meter) the trunk starts to open again, but because its so close to the house, it cant open all the way and then it BEEPS to tell me it cant and then closes. This is no joke. I cant even get off the porch to get into the car to stop it because the stupid trunk opening wont let me. I had to climb OVER the side of the porch and garbage cans to get off the porch (in the pouring rain in the middle of the night in my pajamas) to get into the car. Starting it stopped nothing. So I tried to tape garbage bags over the sensors to protect them - nope. Didnt work. At 3:00 in the morning, I had to drive my brand new 2016 Range Rover Evoque 20 minutes north of my house to an industrial area with no houses so it could beep to its hearts content. I was soaking wet, frozen and exhausted, and I sat in the car until 6:10 AM when the rain decided to ease up enough that the car would shut up. Then I drove back home, showered and went to work. Do you know what the dealerships response was? Remove the fuse for the horn. THIS is what they tell me to do. I drove my Mazda 3 for 7 years and didnt have a single problem with it. Ive owned this Evoque for 2 1/2 months and its been a nightmare. I expect the issue to be FIXED, or give me another damn Evoque sans issues. But dont tell me to drive with an engine light on and remove the fuse for my horn to solve problems. These should NOT be my problems to solve. Its BRAND NEW. So no - do not buy a vehicle because they have issues and the servicing and customer service is absolutely dreadful.

Bought 5/16 from Maserati dealer. Brake issue note on we owe you form. Dealer bailed! Took to LR dealer had inspected - run out 3x factory specs. Drove to NY 1200 miles, paid another JLR and they said no issue. Called original LR Dealer in Fl., said may be some rust due to humidity and car stand in lot. Ok. Not go to used Tow Hitch in my tool storage area. Well will not lock. (Orange key cannot be removed) Turn Green LR key lock assembly, will not lock, so I can remove key. Called warranty company, they said not excluded part, go to dealer. Called dealer to see if they had part in stock ($700) tow hitch. There are four part number for these tow hitches. Long shafts/short shafts are newer.Dealer parts was too busy to see if available, dont want to wait for UK, who gets from India. So cant tow. My Cayenne Turbo, fast as hell, but designed to blow oil, like an oil burner when hammered! Thats the way it is. RRS was driven by a lady and very clean used car, has AJ133 V8 same as XF and good on gas (67mph 1700 rpms-23-24 mpg). Jag gets over 28, but lighter. Cayenne was 20 mpg unless hammered then 9 mpg, but 125mph a no brainer! Bummer Tow hitches dont lock up right and are a road hazard. Poor design, but hopefully dealer will agree this is a breakdown not wear and tear, since used slightly by prior owner.

Land Rover Discovery Sport. Where do I start? Ill start by saying that that this is a comparatively inexpensive vehicle built by a luxury car company (mine was $50k compared to $80K) and the TATA company just cant do it. The 4 cylinder turbo is zippy once it gets going and the car is fun to drive, holding like glue in the inclement weather. But thats where the joy stops. The car has experienced problems since 150 miles on the clock. At the time of this writing Ive owned the car for 6 months (4500 miles) and its been in for repair, literally more than 3 of those months, 12+ weeks. Im going on my 9th straight week in the shop it right now. Multiple check engine lights (that was the first), transmission electronically leaving the gear (unable to duplicate), seat quality/fit problems, screen and radio malfunctions (reported software updates) brake wear warning, more rattles than my 1997 British convertible sports car coming from everywhere.This car even has a rattle mod that requires disassembly of the interior down to the sheet metal, cutting and re-welding body panels. My out the door price for the car was $52,500 in November. The dealer has offered my $45,000 in mid May and to get away from the total aggravation, Im taking the $7500 hit and NEVER going back to Jaguar/Land Rover again. A $1250 loss for every month Ive owned it and a $2500 per month cost for the time I was able to operate it, and Im happy to get away. Had I looked into the internet user groups, I would have seen all the problems owners are having worldwide. Do your research before jumping into this. The badge means nothing. This is not the Land Rover of the Queen.

I am an old customer of Land Rover since years and I was really satisfied with the services I got until now. An incident occurred where my car caught fire suddenly and it caused damage to my car. Thankfully, nothing happened to the passengers seated inside it, but the front part was completely damaged. The car is under warranty and has also been given for servicing on time. There was no fault with the car, but the sudden fire did take us all by surprise. Luckily, the door lock worked and the car opened and we could come out and stop the fire. I am a proud customer of Land Rover since years and this is my car of this company. I have a Range Rover sport and two Freelander 2. The car which I am talking about here is Freelander 2, which I had purchased around 2 years back. The matter has been reported to the authorized dealer, but they are little slow I guess. It would be nice if you could contact me through my mobile number or the email address provided by me or you could also give me a contact number where I can talk about this issue. Im having problems without my car and it would be nice of you if you could do it at the earliest possible. Thank you!

We purchased a Range Rover Sport in March 2015 and we have had issues since we bought it. License plate fell off while driving 3 times even after we took it back on day 2 of owning it and they said it wouldnt come off again. That was fun to find. Week 3 of ownership the check engine light came on. Took it in to have it serviced and was told it was just an oxygen sensor and they had fixed it. Week 4 of ownership, check engine light back on, back in for service for 3 days and they said they fixed it but may need to order an oxygen sensor if it comes back on. Week 8 of ownership I was sitting at a stop light. When the light turned green the car would not go and showed a display of put in drive (or something similar), the car was in drive. I had to shut the car off and it still wouldnt engage in drive. I put the car in low gear and got it off the road. After a little while I started the car and it went back in gear. Called the dealer and they said it would have to go completely out for them to be able to do anything and that it must have been a glitch. This happened 3 more times. Week 12 of ownership display wont respond to touch until car is off and restarted.After 6 months of owning the car the coolant low alert shows up and the check engine light is back on. Back in for service. They change the oxygen sensor and tell me that my water pump needs to be changed and that my car needed an update that would fix the display issue and the car not going into drive. Went to dealership because my car is in for service again. Thought we would trade it in to get rid of the thing. They say they cant certify it is a pre owned special because of all the issues and it will take them forever to get the issues fixed. Im losing money. An $80K car should last longer than 6 months. Why should I lose money when the car they sold me is a POC? Land Rover should pay off my car and give me back my down payment in full. I was warned that Land Rover wasnt the quality that I was looking for but I liked the car and decided to give it a chance. I learned my lesson the hard way.

This is a great car. The drive is safe and smooth. The inside of the car is detailed with everything needed except there is not one place to put sunglasses! For a car in this price range you would expect there to be a slot or compartment for sunglasses. The button for the trunk is in the worst place - never even knew where it was! Near your knee, under the steering wheel. And the button the release the hood is even lower. Very bad placement- The location where we take our Rovers for service Is located in Thornhill Ontario Canada. It is awful! The service department is unorganized and unreliable.

In May 2019 I leased a 2019 Land Rover Discovery Sport from Jaguar Land Rover Edmonton. Several issues occurred with the management of the lease and the transition did not occur with ease. I was charged a few thousand dollars more than the accepted offer but the dealership was reluctant to take responsibility or explain the difference. I was excited about driving the vehicle so I let these things go. Unfortunately in June 2019 I started having issues with the vehicle so I instead travelled to Jaguar Land Rover Calgary to rectify my issues there to hopefully gain a different experience. Some issues were resolved (bearings, water pump) after extensive persistence on my part but there was a reoccurring issue with the transmission. I took the vehicle in 5 times and nothing was resolved. I involved Jaguar Land Rover North America on three separate occasions for assistance when the vehicle got worse, and other events occurred. The vehicle became less reliable to drive and on July 29, 2020 I experienced severe jerking, struggles to change gears, mis-shifting, and slipping of the gears. It was of great concern. The vehicle was towed back to Jaguar Land Rover Edmonton and I was told there was “nothing wrong with the vehicle” by the General Manager. Another manager told me “that is how discovery sports drive.” I know others that drive discovery sports and they have had zero issues. @Landrover North America told me “the vehicle was repaired” but all that was done is the factory settings were reset. They didn’t look at the transmission nor did a Foreman drive the vehicle. I was told by others outside the dealership and the manufacturer that it was a transmission problem. I wonder, do they want to duplicate the issue? I asked for a new vehicle because of all the issues but instead Jaguar Land Rover Edmonton and Jaguar Land Rover North America threatened to tell the bank I abandoned the vehicle if I did not pick it up. The General Manager in Edmonton told me “I am not losing money on that vehicle. It is a bad investment.” Yet they leased me the vehicle. The vehicle had been previously purchased by another and returned with 400km. My lawyer sent a demand letter to Jaguar Land Rover Edmonton and Land Rover North America to try and find a resolution but they ignored the Letter. They just kept passing blame onto each other. Lawyers told me it could cost me thousands of dollars to make them accountable but my lease would be close to done before that likely happened. @Alberta Motor Vehicle Industry Council (AMVIC) could not help me due to a “gap in the legislation.” I have not driven the vehicle since the incident occurred in July 2020 but I am still making full payments. It has been in my garage since it was towed back from Edmonton but it was returned with a broken mirror. After reviewing my options, I decided to reach out to the VP at Go Auto Luxury Platform who owns the Edmonton and Calgary dealerships to try find a Win Win solution. After several emails and a telephone conversation he agreed in several emails to lease me a new vehicle for list price and no penalty for returning my other vehicle. He sent me all the details and price of the car. I confirmed there were no other amounts I would need to pay. I travelled to Edmonton from Red Deer to test drive the vehicle to ensure it was what they say it was. When I agreed to the vehicle the price of the vehicle showed up approximately $5, 500 more than list price. If I didn’t notice it then they would have gotten away with charging me more again. The VP at Go Auto later told me it was the “short fall” in my current lease, which is a penalty. I offered to meet him halfway and pay half of the penalty (short fall) but he will not negotiate further and unless I pay the penalty, have larger lease payments, and sign a new lease for another 42 months, I am stuck with a vehicle that looks pretty in my garage. I am told it still has too much left on the lease to do anything about it. Land Rover North America stopped corresponding with me and do not take responsibility for the vehicle and Jaguar Land Rover Edmonton and Go Auto have also not returned my emails. I feel unsafe driving the vehicle and I certainly will not place my grandbaby in the vehicle and take the chance of something happening. I am hoping they will honour their agreements. In advocating for myself in the past five months I have been gaslighted, lied to, threatened, and now ignored. I am a social worker and now I only hope I can advocate for others so this does not happen to them.

Range Rover Evoque engine blows up less than 25,000 miles. Vehicle recovered into a dealership by assist in October and still yet to be seen. Keep getting fobbed off with flimsy excuses by the dealership, supplied with sub-standard courtesy vehicles and no-one seems to care about the customer service side. False promises and awful communications. The vehicles may be fashionable and desirable, but the mechanicals are poor and the company does not give a hoot. Do not fall in to the same trap and buy one of their vehicles - you will be disappointed.

Theres a lot of colors and styles to choose from. Its well built and has shiny paint, nice seats and dashboard. The setup of the whole vehicle is very stylish and comfortable. It has matching colors and easy to read. Also has bright lights in and out. The clock works and can be read easy. I love the radio, too. The windshield is perfect and clear, and powerful wipers. Also, the back up, brake and headlights are strong. There is enough leg room for all my long legged passengers. There is enough seat space to be comfortable, and can even carpool. You can customize it in anyway they have available. But I wouldnt change too much of the vehicle from its already amazing design. Simple and up to date is best. Moreover, safety is top in this vehicle.

Love at first sight, beautiful, clean, no rust, interior spotless. Finally no more horror driving in winter every winter option on this HSE. Did not even think of no warranty too beautiful to care, that is where they get us, you just fall in love with the white soft leather, the heated seats, the beauty makes you forget about gas mileage and cost of ownership.Driving home could not be happier, until the death grade hill in the mountains. Gave her a little gas to get up the grade with complete confidence in vehicle. All of us have been sucked in by the allure of this vehicle, the strength, the false sense of security this piece of ** lulls you into as the smoke comes billowing out the exhaust as the engine blows out its ring seals in catastrophic fashion. Horrifying noises as every system drowns in a bath of oil as the piston rings blow out, intake and breather choking in oil blowing white smoke like the cooling tower at a nuclear reactor. I am driving on fire. I am going to burn to death on the way home from the dealer. ** me Im gonna burn.The divorce seems inevitable, every dollar spent now turns triple, time means nothing as the machining and valve job and honing and intake and parts overnighted from parts of Germany that you cannot pronounce. Taking apart this 4.4 has taught me that they are made to break, from the plastic timing guides to the fixtures needed to time the engine properly. I feel everyones pain. It took a month of nonstop work and a neverending line of delivery trucks with small packages of valves, rings and every part and o ring I could sign for. Of course my girl wanted me dead surrounded by cranes engine stands and jacks. My self hatred had reached a new level, no food, no talk just that piece of ** rover. I cannot say how much it cost because suicide is the only cure for what this vehicle has cost me.My heart goes out for everyone who took rover for strength. If you do not have a friend with a degree in mechanical (me) or a huge ungodly amount of money to throw at The lying ** called dealers do not fall in love with the ** named rover, walk away, run away, shoot yourself first, the medical bills for a stroke are cheaper than what it costs to keep this thing running, it will squeeze every last breath from you and then demand more....I wish I could listen to my own words, rover will always be my only girl. Please help me I love her so...

We decided to buy our son an Evoque last year as a graduation present and he has encountered problem after problem. All in all, the car has been into the dealership over a dozen times and has been off the road for the best part of three months within the year. This was not what we expected and decided to complain to Land Rover customer service teams, as advised by the dealership. We might as well contacted the Ministry of Incompetence - though polite and said the right things, at no point have they actually looked at this from our perspective, let alone do anything for us. We cannot get hold of the directors - who are faceless and do not want to know about the inadequacies of their products and after-sales teams. Finally, after receiving advice, we have had to start legal proceedings against the dealership who sold us the vehicle. Land Rover do not even seem to want to support their own dealerships. We strongly advise anyone that is thinking of purchasing a vehicle from this company not to do so. Extremely disappointed with all aspects of this manufacturer. Best of British - I think not.

I have a 2010 Land Rover LR2. With about 57,000 miles. I recently started to hear a roaring noise from my rear and got it inspected by the dealer. They said my rear differential was bad which would cause about $3500. Is this amount accurate? I feel like Im being ripped off. Any advice?

I purchased a Land Rover Discovery TD5 new from Lance **, Ferntree Gully in October 2004. On or around 13 March 2013 Lance ** replaced the fuel pump in the vehicle, which involved removing and replacing the fuel tank. Following this work, the fuel gauge was not seated correctly (showing incorrect fuel levels) and the fuel tank was removed and the gauge reseated. In June 2016 fuel started leaking from above the fuel tank when the motor was running. The fuel tank was removed to find damaged fuel lines because they had not been correctly sighted when the fuel tank was replaced in 2013.On or around 26 September 2013 Lance ** replaced the battery in my vehicle. Following this work I was unable to turn the motor off, the cruise control kept disengaging, and the electric trailer brakes were not working. I had to return the vehicle to have these matters rectified, but paid for a new electric brake console myself. On or around 16 September 2014 Lance ** completed a service and failed to notify me, or carry out mechanical work on a water leak. At this same service I had asked that a light in the dashboard be replaced, but I was informed they were unable to obtain a globe. I think you will agree that the events described above are unacceptable. I had been taking the vehicle to Lance ** believing I would receive an excellent standard of service, but I have been grossly let down and incurred considerable financial costs.

I am a student in the United States. I wanted to purchase a car from the local retailer in Richmond, Virginia. They refused to sell me a car just because I am a student but I felt it was a race discrimination. They kept asking me from where I am getting my money. I wanted to purchase a car for my own use while I am here in the United States for the duration I am studying. They started asking me personal question like from where will you get your money. For the past three months I have not gotten an answer from them. I went to visit the dealership again but they asked me to provide a 6 months bank statement. I am not sure why would they want one since I am not financing the car (I cant get a finance since I am an international student). They have been giving me a really hard time. There is no law within the United States that would prohibit me from purchasing a car. I currently own a jeep and would really like to add a Range Rover in the family. I hope I can hear from you soon and help me out with this situation.

My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!

Bought my Velar in April/2018. REGRETTED. My car went to 5 services going on 6 next week. Full of noises and electric issues. Land Rover USA doesn’t care about customer. I regret not to buy another car brand, now I am stuck with this **. Don’t buy it!!! Choose BMW, Cadillac, Honda or even Toyota is much better.

My name is Francesca and I recently moved to Antibes, France with my daughters Chiara and Allegra. We are English and chose our new car three years ago from Land Rover Azur Cars. A Defender 90 in gun metal grey --love at first sight!This spring, on the motorway, there was suddenly a metallic roaring noise beside me. I thought it was a lorry overtaking but in fact, it was me. The 6th gear had taken on a life of its own. Concerned that I might be stranded, I limped home in 4th and booked an appointment with Land Rover Azur Cars for 16th May 11. I was also concerned that the 3-year warranty for the car expired mid-July 11. Allegra and her car are permanently in Milan so when I took the Defender in, they organized a Mini for me as a substitute. At the cost of 50 euros per day. The chief mechanic, Claude **, told me to call the next day but there was no diagnosis.In the meantime, I received an urgent letter from Land Rover headquarters informing all owners of this model that there was seepage of oil into the braking system and that I should hotfoot it to Land Rover. Given that the car was already there, I sent Mr. ** the letter and finally received information that the gearbox would have to be replaced (he told me that both works were under guarantee) and that he would ask Land Rover to take over the charges for the Mini. I told him very clearly that I was booked for an extended stay abroad from 8th June until 4th October 11, advising him too that Chiara couldnt drive due to a medical condition and that the Mini was parked on the road nearby just getting dirty. He told me there was no problem, all was in hand and not to worry.Time rolled on, Chiara and I called LR Azur Cars many times with no result going through various departments of used car sales, BMW motorbikes, the latest Mini/Land Rover promotion and put on endless hold for the mechanics department. Finally, I left. To shorten the story, Chiara telephoned and emailed regularly to find out what was happening.After a desperate phone call from Chiara to Azur Cars, there was an arrangement for someone to bring the LR and take back the Mini on 4PM one afternoon. Chiara took time off work, waited for the rendezvous but no one showed up. On 26/08/11, a registered letter from Land Rover Azure Cars arrived saying: We received the Land Rover frame No. ** on 17th May (it was actually 16th May). The car was repaired on 20th June. We dont have any room and cant keep your car here indefinitely. We are asking you to pay 35 per day for parking rates as well as the rental of 50 per day starting on the 30th June up until you come to pick up the car and deliver the rental one.In one phone call from the office of the lawyer I have now employed (after receiving the registered letter), a discussion from LR Azur Cars to go 50/50 was mooted but was rejected. Three letters have been sent by the lawyer to LR Azur Cars, but no reply as yet. The lawyers letters have been indignant and he has told me not to go to Land Rover Azur Cars/Mini before seeing him. I cant be without my car indefinitely while the lawyers send each other indignant letters. I consider this situation similar to legalized extortion and I do not intend to pay a penny for something brought about entirely by the inefficiency and inflexibility of Land Rover Azur Cars.I have returned the Mini to the rental company, I have had to fork out 2,000.00 for the wear and tear incurred by having it parked on the street for 4 months and the post sales director refused to give me my car unless I paid the above sum. I dont want this ridiculous mountain created from a molehill to grow in even greater proportions. Please send me any advice/help possible as it doesnt seem likely that I am going to see my car again for at least another year, until the court order is over (wishful thinking?). Yours very sincerely,Francesca **

Appearance is nice, leather seats is a plus and is offered in a variety of models. Blue colors are the best or black can be sharp too. Many amenities, safe for families, durable, easy to work on, has great tow packages, many different varieties to choose from. Fairly inexpensive for what you get in a vehicle, fun in the snow, great in all weather, great all around vehicle. All upgrades are available and personalized to fit a persons style and lifestyle as well. Safety upgrades are a must and nice for all families. Although all in all I enjoyed this vehicle, there is not much room in it. Made taking long road trips very uncomfortable for a family of four. Feel like the vehicle is meant and made for smaller than normal people.

The Land Rover is very good and has great large suspensions. It is a very comfortable vehicle to travel with family and friends. It is luxury and with a lot of speed. I love it. It is very nice.

I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unload this ** on me for $3300. It drives great, it blows cold AC, but since Ive had it, Ive spent nearly twice what I paid for it. First, the key fob broke. It cost $700+ for them to send me this ancient looking control two weeks later. The sun roof track broke. They told me it would cost $2800 to replace the parts. Later, it was $2900 for brakes and shocks, and then, the last straw was $3000 for the catalytic converter. The back story: On one of my wallet siphoning trips to RR North Houston, I had a head lamp reflector lamp come off and a fuel issue that caused my check engine light to come on. I paid $1300 for that, but the week later, the reflector came off and the check engine light came back on. They told me the code was new on the check engine soon, and to bring the truck in so they can see if I had done something to the light which is really only a snap in.Wait, what?! They told me that I had to pay almost $300 for a whole light assembly, but what they really did was snapped in a reflector? Range Rover has a monopoly in the city because not many people can repair them. They treat you any kind of way because they know people almost have to rely on them for service. That really sucks. When I left today to get my reflector looked at, one guy told me it would be in on Monday, June 25. Then I got another call that said it would be in in a few weeks. Im going to do my best to trade this vehicle in and for as long as I live, I never ever want to have dealings with the lying, cheating, stealing Range Rover or their product again.

Land Rover has many cars and there are many models to pick from. They are all beautiful, glossy, sleek and shiny. They had black, silver and gold that were intensely amazing and gorgeous. They also have the best personalization options. We had a whole family in the car like 10 of us. It was so much fun bonding and being on the road. I even felt upgraded all the time I listened to Upgrade you by Beyonce in this car. Thank you Land rover. I would greatly recommend please take this car.

Had 2013 lr4. Looks nice but rough ride, stiff seats, and 230 miles per tank. Brakes last 10,000 miles. I was about to get 3rd set, water pump failed. It always had a check engine light changed to Lexus gx460. Brakes cost 2000.00 set - horrible!!!

Between Range and Land Rovers, theres a ton of options. Theres the Sport, Discover, and Evoque which are all different prices. They are very nice and easily customizable. You can customize almost anything. A popular route is the blacked out Range Rover, which looks very sleek. You can also choose from the basics - just color of leather and outside. The car is beautiful inside and beautiful outside! I love the look and feel of the cars. Great colors for leather and outside. It has very distinct look and you can tell they are Rovers. A lot of the cars have a 7 person capacity, but the back seats can be small and crammed. The front seats are full and luxurious, though, and could comfortably seat two petite people (not while driving though!). Its overall a great car and would recommend it.

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

The model I have is a great midsized car, one I have wanted for a while. It has all the luxury items I need. It has a sunroof, nice speakers, aftermarket stereo and nice radio sound. Electric windows, air conditioning, gas efficient usage, backup camera, everything. It can seat 5 passengers and has enough room in the back for everything. All passengers are comfortable in it and theres plenty of room. I really like the look. It is black and the interior is tan. It has tinted windows and the chrome package. It has a lot of upgrades I can do and theres so many options still left but I like it how it is.

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

Although the infotainment system is a beautiful look to my RR; the software is terrible. Ive had repeated (documented) issues. It has been serviced to correct this problem. Software updates always. Ive reached out to Land Rover USA - Current Case # **. Ive also sent discrete messages through Facebook and Twitter. Im trying to handle this issue through Land Rover (LR) with decency. I sent LR videos of the issues with this vehicle as well, but they have not responded. The vehicle is beautiful; whereas it is the most comfortable ride but it is an $115k piece of technological crap. Currently, my key fobs arent working - yes, after servicing. I am considering delivering this vehicle back to the nearest dealership and walking away from the problems.

Purchased a Range Rover Sport HSE at the end of February 2018. The vehicle currently has 4,500 miles and has been in for repairs 4 times -- the last was for two plus weeks. The issues are all surrounding the infotainment system -- Audio system, Climate Control, Navigation, etc. The latest upgrade of the firmware(s) and replacement of the main infotainment computer resulted in a completely dead navigation system -- frozen map, no audio NOTHING. My phone pairs, but the call loses audio frequently and is unusable.The dealer has been very good, but this is a major design flaw and cannot be fixed. I have begun the buy-back process and so far the dealership and Land Rover USA seem to be willing to accommodate my demands -- namely I want out of the vehicle without it costing me a single cent -- purchase prices, delivery, taxes, interest paid, extended warranty, etc. We shall see when all of a sudden the just under $80K sticker amounts to a refund closer to $90K. First and definitely the LAST Land Rover/Jaguar product I would ever consider. Unfortunately because aside from that Mrs. ** I love the vehicle style, ride and comfort.

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. Its a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

Dealer service is extremely poor. Terrible customer service, communication and turn times. Corporate is arrogant, like they are doing you a favor. Purchased new at dealer and serviced at dealer. Multiple expensive repairs. Never purchasing another.

I purchased a 2018 Range Rover Sport with the expectation that a six figure car would have everything sorted and working. I was wrong. The media module decides when it wants to work, doesnt load all of my music and contacts, and wont connect to my iPhone if it doesnt feel like it. Ive had it back to the dealer 3 times. They have changed the module and tried everything they can to fix it but I have been told that there is nothing else they can do. Apparently its an issue between Apple and Land Rover and Land Rover wont pay the fee to Apple for system upgrades, hence issues with Apple phones. Its incredibly frustrating considering the cost of the car and the advertising Land Rover puts out about their luxury car abilities. Their arrogance lets them down badly and doesnt bode well for reputation. Ive been left with well get in touch when we have a resolution. Not good enough.

Purchased a fully loaded 2018 RR Sport on Friday and drove home without issue. The next morning the climate and info system begin shutting down and restarting every 30 seconds. Had the car taken to the dealer Sunday and luckily got ahold of the bank to stop any money from making it to the dealer. Just told them to keep the car. I’m not paying around $100k for a vehicle that needs a repair within 13 hours of driving off the lot. Car had 80 miles on it when I bought it. The fact Land Rover can’t seem to produce a fully functional vehicle amazes me. They essentially make a gorgeous expensive car that looks great on the back of a flatbed truck. Wish a company would buy Land Rover that would then focus more on quality. I was in love with the car but couldn’t be more disappointed with the result. Luckily the dealer was reasonable and let me walk understanding how frustrating this was for me.

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.