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Land Rover Automobile Model 2021 Land Rover Range Rover Sport
2021 Land Rover Range Rover Sport
The 2021 Land Rover Range Rover Sport is a luxury SUV that offers a blend of performance, comfort, and off-road capability. Here are some of its notable features:
Dynamic Design: The Range Rover Sport features a sleek and athletic design, with a distinctive silhouette that sets it apart from other SUVs in its class. It maintains the iconic Range Rover styling cues while incorporating sportier elements.
Powerful Engine Options: The Range Rover Sport is available with a range of powertrain options, including powerful petrol and diesel engines, as well as hybrid variants. These engines deliver impressive performance and acceleration, catering to different driving preferences.
Terrain Response System: Like other Land Rover models, the Range Rover Sport comes equipped with the Terrain Response System, which allows drivers to optimize the vehicle's performance for various off-road conditions such as snow, sand, mud, and rocks.
All-Wheel Drive: All models of the Range Rover Sport come standard with all-wheel drive (AWD), providing enhanced traction and stability, whether driving on-road or off-road.
Luxurious Interior: The Range Rover Sport offers a spacious and luxurious interior with high-quality materials and craftsmanship. Features like premium leather upholstery, heated and ventilated seats, ambient lighting, and customizable seating configurations contribute to a comfortable and upscale driving experience.
Advanced Infotainment System: The Range Rover Sport is equipped with Land Rover's InControl Touch Pro Duo infotainment system, featuring dual touchscreens that control various functions such as navigation, entertainment, climate control, and vehicle settings. The system also supports smartphone integration via Apple CarPlay and Android Auto.
Meridian Audio System: Optional premium audio systems by Meridian are available, offering high-quality sound reproduction throughout the cabin for an immersive listening experience.
Driver Assistance Technologies: The Range Rover Sport offers a suite of advanced driver assistance features, including adaptive cruise control, lane-keeping assist, blind-spot monitoring, automatic emergency braking, and more, enhancing safety and convenience.
Towing Capability: With its robust construction and powerful engines, the Range Rover Sport has impressive towing capabilities, making it suitable for hauling trailers, boats, or other recreational equipment.
Customization Options: Land Rover offers various customization options for the Range Rover Sport, including different trim levels, exterior paint colors, wheel designs, interior finishes, and optional packages, allowing buyers to personalize their vehicles according to their preferences and needs.
Overall, the 2021 Land Rover Range Rover Sport combines luxury, performance, and off-road capability, making it a versatile and desirable choice in the luxury SUV segment.
Manufacturer: Land Rover
MODEL: 2021 Land Rover Range Rover Sport
MSRP: $72250.00 USD
Related Error Code Pages:
Land Rover Automobile Error Codes,
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Land Rover Automobile Troubleshooting,
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Land Rover Automobile Model 2021 Land Rover Range Rover Sport
Had an accident right front bumper. I think messed up suspension. Happened same time. Broke parking light - damage behind that light caused plastic to touch tire. Crinkled rubber on outside of wheel well. Cost to repair? I love my 2005 LR3!
I have a 2013 Land Rover Evoque. This is by far the worse car that I have ever had. This car has had the most issues and its only 2 years old. My oxygen sensor light has been on since May. Dealer says I dont tighten my gas cap. What was I doing before then. Last week the vehicle wouldnt start, surely its not the battery. I take it in for service and Im told its the battery and they cant tell me why all these warnings are popping up; battery is $350. I go get a battery installed but the car keeps saying gear box fault. From reading all the posts. Im scared to drive it. My headlights dont work properly. I can only drive at night with my fog lights on. The service man says my battery would solve a lot. When does a battery fix headlights. Guess what? I have a new battery but my lights still dont work. I have been on the Internet for 4 hours. I see a new vehicle in my immediate future.
Im Velar owner and was rejected in several NJ service centers to be provided loaner car in the time of recall services. Recall service is because of Land Rover Problems and should be handle by L.R. I dont understand the reason I should pay for renting car. Cheap service for expensive car. Contacted with Land Rover USA, not better, answer to my email: We apologize for your dissatisfaction. To better assist you, I have forwarded your information to our Customer Relationship Representative, Nancy. She can be reached at, 1-800-637-6837, option 9, ext 1309001. You may reference Case number **, should you need to contact us. Your situation will be researched and you will be followed up with within two business days. Nobody pick up phone and no returned call after 5 messages that I left during the week.
WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after issue with my problem Range Rover which I purchased new 2.5 years ago and has only traveled 52000 km. Including: Faulty Electronic Dash - This used to go blank so I had to stop the car, turn off, lock the doors so it would reset and the dash would come back on. Gearbox shuddered bad when turning. Electronic park brake lever come out of it socket so didnt work. Been into service department several times for faulty airbags. Rear passenger grab handle on the roof pulled out of the socket. Seems like small issue but could have taken an eye out. This should be a safety recall issue on all Range Rovers.All of the above items have been agreed to be repaired under warranty although the grab handle took several arguments with Land Rover as they said it was a wear issue and is still waiting to be repaired. The carpet has started splitting on the side wall off the drivers side console. Land Rover/Jaguar Australia and Bruce Lynton Southport have said this is wear and tear. The carpet is like brand new with NO WEAR just a TEAR. Land Rover/Jaguar Australia have refused to cover this under warranty. Currently the service symbol comes on when you first start the car. I told Chris from Bruce Lynton about this issue 3 weeks ago but still waiting for a call when they can fit me in. The quality of my Range Rover has been appalling. You would expect when you are paying a lot of money for a luxury car you would get quality but unfortunately not with my Range Rover. Being such a new Range Rover and having So Many Issues I shudder to think what else is going to fail in the future. PLEASE SHARE THIS WITH YOUR FRIENDS AS I AM SURE YOU WOULDNT WANT THEM HAVING SAME HEADACHES.
I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)
Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed
We leased a 2018 Range Rover Sport in September of 2018. The car had around 3,200 miles on it because it was used as a service loaner (which our salesman found odd) but they sold it as new. We had issues the day we purchased the vehicle. It wouldnt let me sign into the InControl through the car. It gave an error saying it was their issue and it would be fixed. So we figured this happens with technology and gave it 24 hours to see if the issue would be resolved. It didnt resolve itself.Then two days later the climate screen goes black. Its now almost February 2019 and the climate screen still goes black after 4 service attempts and multiple updates, part replacement, etc. Weve also had two occasions where the car put itself into Restricted Performance only to find out a hose collapsed and needed to be replaced. Then the dealership didnt reset the adaptations and it did it again less than 48 hours after bringing it home so I had it towed back to the dealership.Theyve also already replaced one of the air compressors for the air suspension and I feel like they already need to replace more as Im still having issues with it. They had it for over a week and we are still having issues. Im extremely frustrated with this car and Im even a little scared to put my kids in it and drive it because I never know what kind of tech error is going to happen next.I will never buy one of these vehicles again. At this point I just want my money back to pretend like it never happened. I cant spend the next 3 years with this car taking it into the dealership every month to get an update that may or may not fix the issues Im having. Dont even bother with corporate. Some of them are really nice, but they dont get back to you in a timely manner. In fact, Ive even been hung up on when I was talking calmly but expressing my frustration. Super unprofessional to deal with. They also take WAY too long to go through the Lemon process. I would not recommend this car. They are very pretty but have one too many issues.
Land Rover has cars different from other models. They are innovated and has quiet engine. They are very sharp, smooth and luxury more than other cars, with shiny interior, chrome rims, smooth carpet and smelled nice too. The salesman helped me pick a car that was right for me, followed up with me and communicated well. I was able to upgrade my ride to the standard I chose and I was able to choose key features. I chose the 6 cd changer, heated seats, keyless entry and of course the sunroof. However I wish it was a little big larger. I sometimes feel its not as roomy as I would have liked and it couldve been a little better. I would love this vehicle so much if it could sit 8 people.
I just purchased my 3rd Range Rover and after 3 weeks (1.5 of which it was in the shop), I am getting rid of it. I have been driving for many years and am a competent, confident driver. Or at least I used to be confident. This car stalls WHILE DRIVING, stalls while stopped at lights, the doors open while driving! This is the worst experience Ive ever had with a car, Ive had nightmares and Im scared of my family using it to drive anywhere. Oh yeah, and when it stalls, it stalls in DRIVE and then the cheap knob/gear shifter sticks and there is NOTHING you can do to put it in park to restart the car. So there you are, in the middle of the road/highway/busy intersection with your high end car looking like an idiot and fearing for your life. Ive been a RR gal for 20 years. Theyve lost me now and Im going to warn anyone and everyone. I cant believe there arent any class action lawsuits over this.
2013 Land Rover Evoque AC compressor does not work. Verified by 2 Independence shops, now facing big repair bill on a almost new car?? The dealer service representative in Peabody MA does not want to honor even a free warranty check up since the car has 60K miles. Really 2-year-old car leased from them has a AC compressor issue? Waste of money and aggravation, car has all kinds of electrical problems all the time.
Months ago we purchased a new Evoque and drove out to Death Valley for the Thanksgiving vacation. Running on the dirt road was very enjoyable till we had a flat tire. Well, flat tire should not be a problem at all since this is a new car and there is spare tire. The real problem happened when we noticed that the wheel has the special lock key bolt, and the car does NOT equipped with the tool to take off that special bolt! And there is no cell phone signal and we could not make a help call!The following time in that day was quite long. We were not able to change the spare tire, had to stay in the desert, waited from morning to afternoon till a car passed by. The gentlemen helped to carry me miles away where we could eventually make the call to road service. The truck finally came in after it was getting complete dark. We were carried to Las Vegas which has the Land Rover dealer. The next day was Thanksgiving so no one work. We had to wait one extra day before the flat tire can be fixed. We finally came back home safely. But the small mistake and the missed tool has given so much trouble and made the vacation such an unpleasant experience. And a complaint sent to the dealer, received no response at all till today...
I purchased this truck for my wife on January 2007 with 30,000 miles. On August 2007, my truck was hit by some guy from Indiana who didnt have insurance (by this time, I had 32,000 miles), but I was fortunate to have full coverage on my vehicle. I had my car towed to the Land Rover dealership in Darien and was told by Land Rover to have my car towed to Coatlings Auto Body Shop because it was their preferred repair shop for Land Rover. They had to replace the front end, transmission, which they got paid by well over $25,000 for the repair (minus my $1000 deductible). I didnt get my car back until June 2008 and mysteriously, I had 42,000 miles on my vehicle. Ever since I got my truck back, I have been bringing it back to them for the same reason. The truck kept giving error codes and at times, locking up. So when I brought it back to them, Joe from Coatlings said it was a new transmission and it had to break in. So after 3 weeks, I had to bring it back in for the same issue and I was told by Joe and Peter that it was now the wire harness. Then 2 weeks later, Im having the same problem and now Joe and Peter tells me it is the solenoids on the transmission. Long story short, they had Joe from Land Rover come down to their shop to look at my truck and he said what I was saying all along that the transmission was shot so they can order another transmission. They stated that they had to contact the company where they get their transmissions from and they said the guy there stated it was a good thing I brought it back because it was a few days within the one year warranty expiration. So they sent one down 3 months later. Coatlings then had Joe from Land Rover repair it in their shop. Finally, I got my car back yet again for the 10th time, it was riding as if it was missing a gear so I bring it back again. I was told that it was another bad transmission or solenoid so they stated that they had to contact the company yet again. But they said that they only cover the first transmission and that I would need to purchase another one on my own!
Theres a lot of colors and styles to choose from. Its well built and has shiny paint, nice seats and dashboard. The setup of the whole vehicle is very stylish and comfortable. It has matching colors and easy to read. Also has bright lights in and out. The clock works and can be read easy. I love the radio, too. The windshield is perfect and clear, and powerful wipers. Also, the back up, brake and headlights are strong. There is enough leg room for all my long legged passengers. There is enough seat space to be comfortable, and can even carpool. You can customize it in anyway they have available. But I wouldnt change too much of the vehicle from its already amazing design. Simple and up to date is best. Moreover, safety is top in this vehicle.
2012 Range Rover Supercharge - SO disappointed! Went without a car for well over a year, searched and found this one at a local high lined dealer in Atlanta, Georgia. 2 months after purchase major suspension problems, had fixed, month later more problems with wiring/electrical. Now 10 months later, MAJOR issues. Crankshaft/timing chain plastic parts. Can you even imagine why a car that cost over 100k would have plastic parts, let alone this many problems and repairs needed?I would NEVER recommend this brand of car to anyone every again, doesnt matter how much the price is, it is NOT made to last nor drive forever unless you have at least $5000 a year over the cost of payment and insurance to keep this car in driving condition and safety for your family. Sad to see a company NOT care nor want to make these problems right. I guess it will take many hurt/even killed possible or drag out in court for lawsuits for this to ever be done or fixed. Disappointed is not even the words to describe this company and its products!!!
With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler literally blew off the front of our car on a trip. The car having less than 4,000 miles. Contacted the Range Rover Consumer help line, was advised I needed to get an estimate for repairs, and then Range Rover would then decide whether or not they would pay for repairs. I could see where this was headed, and contacted Corporate offices for assistance from a higher level. So far, I have left 2 messages; have not been given the courtesy of a return call from Land Rover North America Corporate. After spending nearly $100,000 for this car, if this is Range Rover and Range Rover Corporates attitude, my advice is to stay away.
I had a 2008 Range Rover L3222 HSE NA 2008. I loved it! At about 54,850 km, I started getting intermittent reduced engine efficiency warnings that began to result in engine not starting and not cracking, only switches on. Check on touch screen display cuts off by it while driving at normal speed. Sometimes, it shows blank screen. Check engine light occasionally would come on as well. I had my mechanic replace Battery and cable assy. For repairs and troubles, I took it to the Land Rover dealer (Mohammed Yousuf Naghi Motors which cost me S.R. 3,778). Same problem repeating soon after two days from the repair. Now, the Land Rover dealer informed me of steering problem which would cost me around S.R. 18,000 plus. Please advise.
Land Rover offers great vehicles, which are very economic on gas and great for road trips. Its easy to fix and take care of. Its a very nice and sophisticated type of vehicle. The interior is very nice, mirrors work well, electronic locks, and spacious room to put things to go on a travel. It has enough room to fit a family of 6 and room in the back to put bags and luggage for vacation and has plenty of room to be comfortable for long trips. Every few years newer models have been produced and the options have become more updated.
Bought 5/16 from Maserati dealer. Brake issue note on we owe you form. Dealer bailed! Took to LR dealer had inspected - run out 3x factory specs. Drove to NY 1200 miles, paid another JLR and they said no issue. Called original LR Dealer in Fl., said may be some rust due to humidity and car stand in lot. Ok. Not go to used Tow Hitch in my tool storage area. Well will not lock. (Orange key cannot be removed) Turn Green LR key lock assembly, will not lock, so I can remove key. Called warranty company, they said not excluded part, go to dealer. Called dealer to see if they had part in stock ($700) tow hitch. There are four part number for these tow hitches. Long shafts/short shafts are newer.Dealer parts was too busy to see if available, dont want to wait for UK, who gets from India. So cant tow. My Cayenne Turbo, fast as hell, but designed to blow oil, like an oil burner when hammered! Thats the way it is. RRS was driven by a lady and very clean used car, has AJ133 V8 same as XF and good on gas (67mph 1700 rpms-23-24 mpg). Jag gets over 28, but lighter. Cayenne was 20 mpg unless hammered then 9 mpg, but 125mph a no brainer! Bummer Tow hitches dont lock up right and are a road hazard. Poor design, but hopefully dealer will agree this is a breakdown not wear and tear, since used slightly by prior owner.
This vehicle is awesome. The drive is smooth and soothing. Almost like riding in an airplane. The seating is like sitting in your recliner riding down the road. The instrument panel also give you that airplane feel. The steering wheel has that ergonomic feel. The manufacturer has stop at nothing to make you feel special even after the sale. When you get this baby home all heads will turn. Heck your garage might even give you a high five after you drive this baby in. This is by far the best vehicle I have seen in the past decade. You will think so too after a drive.
In 2012 our LR2 was at 118,421. We were told by Redwood City service that differential/transmission failed. Replacement cost = $7,000. We said NO. It is 2015. LR2 is over 161,000 miles. Differential/transmission = good. Conclusion?
Land Rover has a variety of styles to meet everyones needs. They bring a more rugged 4x4 type feel to a stylish innovative vehicle and you no longer have to sacrifice style to drive a 4x4. Excellent stereo systems come standard and the air shocks that were on the car provide a awesome ride. Theres a leather interior, and plenty of plug-in ports for phones etc. And the sun roof/moon roof is great. There are plenty of options for everyone from the businessman/businesswoman to the avid 4x4 enthusiast. There are also options from stereo to heated seats. I have twins and a 9-year-old so I had to have plenty of room! This was the best vehicle! Can handle the double stroller and all the football/baseball equipment from my oldest.
The variety of models is great. Land Rover lets you choose the car that right for you that fix your spending budget they have on the most perfect update models of the car. The features and appearance are one of the best things about a car, and the fact that you can get the possibility to design your own car is amazing and it seems pretty cool being able to upgrade your vehicle/car. It has space for the whole family but it would really depend how big the family is. It can fit in any normal family at 4-5 but not really a family of 8-9.
The Land Rover offers exciting features and also has tons of room. It has plenty of leg room for a passenger, and the seats in the back can be adjusted for large items and if need be can easily seat 6-8 people in the back. Plus has great handling and gets up to speed rather quickly. Standard features includes the basics like a/c cruise control, all power, GPS, dvd player. Also, having big tires, and all wheel drive to help doing some off roading.
The fact that they are endangering me and fiancée’s life by letting me drives a car that is seriously defective. Causes me to question the intentions of the companies risk management practices and their exposure in the event of an accident. I have made several telephone complaints throughout the years and have taken the vehicle in for various repairs but more importantly it is the engine/turbocharger issue that endangers my fiancée’s life when the vehicle is not operating properly. It will not accelerate and I will have to turn off the engine and restart the car. This is very unsafe and has been in the shop for over 44 days over a 24 months period. This was a brand new Range Rover Evoque -2013.As stated in the Motor Vehicle Warranty and Lemon Law we notified Land Rover of our intentions to have them buy back the car. Case Number #**. We began the request for a repurchase from Land Rover for the purchase or buyback for our 2013 Range Rover Evoque under the California Song-Beverly Consumer Warranty Act. They feel that they be didn’t have enough attempts that make the value of safety of car worthy of this act. They did offer a goodwill gesture of $1500 however by offering the money; they are acknowledging that there are numerous issues with this 2013 Range Rover Evoque.After being in the shop numerous times for Turbo Charger/Engine issues, we again took it in for service again in February 12, 2015, we didnt get it back until February 20th, 2015 and it will still need to go back to the shop. Mile 29924 (7 Days). The check engine light is on again, and it’s lacking power, and is red lining at 6000 RPM before it shifts gears. Joe went on test drive with the technician and the service writer to show them what he means. The technicians stated to Joe with the service writer in the car that something wasnt right with the turbocharger and that the engine was working too hard which is why it was causing it to shift at such a high RPM, however the Land Rover agent, is trying to say it’s something else. In reviewing the most recent paperwork, I don’t see why it would take 7 days to fix a bulb, which is how the latest service repair reads, nothing about Joe going on the test drive, and showing the red lining of the RPMs before it shift. They stated in the service contract that it was the thermostat regulator is not performing, they needed to do an update. There is no documentation that was witnessed by the Service Writer and the Technician that Joe went on the test drive and showed them it was red lining in the report or the notes. Which leads me to questions how truthful and forthcoming they have been with writing all the other service reports in Land Rovers favor.In Summation - THE LEMON LAW AND WHAT IS A REASONABLE NUMBER OF REPAIR ATTEMPTSAccording The Song-Beverly Consumer Warranty Act (beginning with Civil Code section 1790) we qualify for the lemon law and protection for a newly leased vehicle, when a dealer is unable to meet the terms express written warranty after a reasonable number of repair attempts, the manufacture is required to promptly replace the vehicle or return the purchase price of the lessee or buyer.SECTION (B-1) This is an UNSAFE vehicle and in the event I cannot accelerate through traffic or end up in an accident because of the poor quality of the engine and number of attempts to replace the turbo engine/charger is now going on its third repair. And it is currently back in for service repair again (February 12, 2015 5 days and counting) with the check engine light on. According to the mechanic that did a ride along with Joe **, it’s back in the shop because the engines is working overtime, and redline shifts at 6000 RPM, again making it unsafe to drive. The dealership since then knowingly put me back into a car that had numerous Turbocharger and engine problems and therefore doesn’t consider my life and safety to be a concern for them with this many engine attempts to fix a bad Engine/Turbocharger issue.If I get into an accident because of the lack of power/engine/turbocharger, and get T-boned by on-coming traffic and end up in the hospital, only then they would consider purchasing back the car? Or by then I could be dead, so then I guess they would win because they wouldnt have to buy back the car and just have a lawsuit on their hands for wrongful death.SECTION (B -2) within the first 18,000 miles or 18 months these problems are still happening and the same problem like engine/turbocharger issues where I cannot accelerate to move out of oncoming traffic can cause death or serious bodily injury, and has been subject to repair two or more times by the manufacturer! Are they waiting for me to get in a horrible accident and then I would qualify for the LIFE THREATENING incident?SECTION (B-3) The vehicle is out of service because of the number of repairs and problems this 2013 Range Rover Evoque is having and although the manufacturer has made a number of attempts, the car is still very problematic. This vehicle has a cumulative total of more than 30 days since the delivery of the vehicle; it is actually now going on 44 days and counting. Despite repeated attempts at repair by Land Rover Service, the 2013 Range Rover Evoque still remains defective and therefore there has been a failure and refusal to conform the product to its express warranty under the law.In closing, and just a personal question to whoever is reading this…in looking over the services records, would you let your 16 year old son or daughter drive this vehicle? Would you be comfortable buying this car from me knowing the service/repair history I have attached. Can you honestly say you would feel comfortable driving this car yourself?
Driveshaft broke on my 2003 Land Rover Discovery. There is a recall for the 2003 Range Rover for the same problem, same year for the truck but the recall doesnt exist for the Discovery! Numerous complaints are all over the internet regarding the same issue! Land Rover refuses to do anything about it. In fact, the person I spoke to at Land Rover said Im not really sure what you should do?” really?I reported a complaint to National Highway Traffic Safety Administration (NHTSA) who will investigate the number of problems and complaints with the hopes of having a recall issued. I am not very happy with Land Rover!
I bought a 1999 HSE from a guy in NW Houston. He was only too happy to unload this ** on me for $3300. It drives great, it blows cold AC, but since Ive had it, Ive spent nearly twice what I paid for it. First, the key fob broke. It cost $700+ for them to send me this ancient looking control two weeks later. The sun roof track broke. They told me it would cost $2800 to replace the parts. Later, it was $2900 for brakes and shocks, and then, the last straw was $3000 for the catalytic converter. The back story: On one of my wallet siphoning trips to RR North Houston, I had a head lamp reflector lamp come off and a fuel issue that caused my check engine light to come on. I paid $1300 for that, but the week later, the reflector came off and the check engine light came back on. They told me the code was new on the check engine soon, and to bring the truck in so they can see if I had done something to the light which is really only a snap in.Wait, what?! They told me that I had to pay almost $300 for a whole light assembly, but what they really did was snapped in a reflector? Range Rover has a monopoly in the city because not many people can repair them. They treat you any kind of way because they know people almost have to rely on them for service. That really sucks. When I left today to get my reflector looked at, one guy told me it would be in on Monday, June 25. Then I got another call that said it would be in in a few weeks. Im going to do my best to trade this vehicle in and for as long as I live, I never ever want to have dealings with the lying, cheating, stealing Range Rover or their product again.
After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.
Bought a new 2012 Evoque in August if 2013. Early on had a bunch of minor issues (pillar molding making noise at speed, headlight issues, etc.), but loved the car beyond all that (Colima Lime, just the color alone made me smile). About 2 months ago, at 82,000 miles, the engine cut out and could not get it restarted. Thought it was a battery issue and had it towed to a mechanic friend of mine. Within an hour he told me that it was a failed timing chain and that a new engine would be needed. I contacted Land Rover to see if they would cover this even though we were out of warranty. I was instructed to take the car to the closest dealership for inspection before they would even consider the case. It took 5 weeks for them to diagnose the problem as a broken timing chain, but still could not tell me the cause. I provided LR with all the maintenance records. Another 2 weeks went by and they declined to help. When I asked why, I was told that I did not maintain brand loyalty by getting oil changes elsewhere. That has got to be the lamest excuse I have ever heard. It was never a money issue because I always used the highest quality synthetic oils and did oil changes about every 10K miles vs. the recommended 15K. The nearest dealership is an hour away and it’s not always practical to go there. Besides, I have had many vehicles with 100K+ miles on them and did oil changes at the most convenient place, rather than the dealership...never a problem. I am now stuck with having to pay almost $16K for a new engine and the gentleman who declined financial assistance is not willing to even speak with me to give me a better explanation than oil changes not at LR. From reading all these reviews, there does seem to be an issue with the Evoque engine, as they tend to fail right about the mileage mine failed. And from what I read, some of these people even serviced the car exclusively at LR, so it’s not the aftermarket oil & filter BS. Its not even the money that gets me upset, it’s the complete lack of customer service. I mean, it’s $16K...thats the cost of a new car. Couldnt someone take a few minutes to call and explain why they arent willing to help. I am not giving up...gonna try to reach as high as I can, maybe even the company president, or just go screaming to the media...who knows. If anyone has had luck getting to some higher-up, please contact me. Perhaps as one of the posters said, might be time for a class action lawsuit. The bottom line is that they lost a customer. We were about to buy a Range Rover Sport, but thats not happening now. I should have known better to start with. Land Rovers have always had a reputation for being a beautiful car which was extremely poorly built.
Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.
I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.
I purchased a 2008 Range Rover HSE. Car started making loud rapping sound from engine compartment. No warning or service lights are on. Had car towed to where all service had been done, Land Rover of North Hills in Pittsburgh. Was told that no oil registered on dipstick and that low oil light was now on but no service reminder light is on. Check of records shows last oil service was done there 40,000 miles/16 mo. ago. Inspection of car at dealer shows oil full 10,000 mi/5 mo ago. Advised to get new engine at my expense. I feel dealer/manufacturer bear some responsibility because service light/low oil light never came on and argue that most customers have several cars and rely on these lights to keep track of service intervals. Dealer and Land Rover International feel you cannot rely on the lights and have to keep track of service intervals and oil level yourself.
Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.
Had excessive noise from engine since purchasing this from the dealer in 2014. Several adjustments made but timing chain never replaced. Chain slipped off and 7 cylinders are bent. Engine is a complete write-off. Wonder how much Land Rover will cover the cost. Should be a complete engine replacement given the documented history and regular oil changes. Love the power and finishes on the vehicle. Apparently the timing chain is a known issue according to mechanics that have worked on this model in the past.
I bought a new Range Rover Evoque in Feb 2015 only done 6000 miles and the parts are failing as if this is a prototype test model and the company does not have the courtesy to replace the car, all they are doing is replacing parts. The car has been with the dealer for 6 weeks from my ownership of 4 months. Parts replaced so far - O2 sensor, ENGINE, couple of modules, brake discs, rear bumper, doing paint job under the hood... Last I heard they are replacing some more parts. After opening an executive case also, they keep assuring me everything will be fixed without even considering a replacement.
Updated on 01/23/2020: Leased brand new 2017 Land Rover Discovery HSE TD6 AWD. Family of 6 so we need to have the third row and this vehicle promised to combine comfort, reliability, and luxury. None of those things were true. The vehicle was delivered to us with the interior drivers door panel detached and hanging from wires. Windows would not open and radio/information panel acting weird. Problems were repaired only to have water coming from upper center console leaking into cabin two weeks later. 10 days to repair. Few weeks later car starts to surge and vibrate loudly when we travelled more than 65 miles/hr. Another few weeks of repair. Over the past 26 months of ownership problems have ranged from the annoying to the absurd: -leaky windshield/sunroof (3 times repaired and still leaking) -electrical glitches with entertainment console -hood cable snapped twice - one time the vehicle would not start because I had to add DEF fluid but couldnt open the hood to add it! -car found dead and unresponsive on driveway needing to be hauled away by dealership on a flatbed because they couldnt even open the doors (never was given a reason as to what caused this other than theyve never seen this before) -defrost fan screaming when turned to max (blower fan changed out twice) -vehicle groans after 65 miles/hr and the noise is so loud the driver and front passenger need to raise their voices to speak to each other (problem still exists even though weve taken car in 6 times for repair - service says they have no idea) -windshield wipers messed up -whistling noise in cabin when on highway - service cant find air leak-condensation inside cabin every day making everything moist and stickySave yourself the hassle and aggravation. Most frustrating, annoying vehicle experience Ive ever came across. Dealership was zero help and never proposed any solutions or resolve. Ive spoken to the general, manager, service manager, sales team and they all shrug tell me ride out my lease. I personally contacted Land Rover and expressed my distress on this and they spent 2 months researching this only to come back with the obvious that the vehicle is a dud. They agreed to purchase the vehicle from me (now only 11 months to go on the lease and most of the negative equity has been paid for by yours truly) BUT ONLY if I purchase a new vehicle from them. So I guess they figure they can treat their customers like crap and then try to force them to get stuck with another one of their crummy vehicles and do it all with a smile on their face and make it seem like they are doing you the favor. Screw Land Rover. Visit my site for more **.Original Review: Purchased a brand new 2017 Discovery HSE Diesel and it has been the worst vehicle. I’ve never written a review before but the public needs to be warned about these vehicles. Problems range from the annoying to the absurd. So far I’ve dealt with leaky windshields (yes, three times), leaky sunroof, water coming into the center console, door panels detaching from their clips and hanging by wires, electrical glitches that get “fixed” by magical updates which require 3 days in service, hood cable snapped twice, car battery dead even though car locked and sitting in driveway with no lights on (had to be hauled on flat bed - service department says they’ve never seen that before and no cause found but took them 3 weeks to get the car back to me), windshield wiper issues, acceleration issues in cold weather, surging when speed hits 60 km/hr, no heat, defrost fan screaming when set to max and I’m sure half a dozen other issues that I’ve forgotten. Save yourself the pain and anguish. This car has spent months in service. It is the worst vehicle made in the last 2 decades.
I bought a Range Rover that was pre certified with factory warranty and within just 8 months the Letters on the front and back of the car, as well as the hood vent and one light grill started flaking off, fading and turning different colors. I identified that this has been covered in the past from other dealerships but the dealer (South Bay Land Rover) and the Executive Liaison Peter **, were not helpful at all. I asked numerous times to speak with the CEO Ralf Speth to resolve this minor issue but Peter was unable to make that happen, as apparently customers are not important enough for him (the CEO) to call back. I did not want to go to Social Media but our experience has to be known to all so you can judge what company you want to do work with.Buyer beware when thinking about a vehicle from Land Rover as that are not good for their word (they werent for me) and they treat people differently. At the dealership and Company level I have been discriminated against and the dealership has a used car situation which this experience I will be posting soon on Social Media as well. This was such a minor issue for them and easily to fix but they chose to treat me differently than others have been treated and I just want to share my experience with you all. Think before you buy as the relationships with dealerships and companies make all the difference. Best of luck to you.
Land Rover has a lot of different selection of cars on their car lot. I think I made a good decision based on the price and the selection that they currently had on hand. They have the most up to date cars on the market. They dont have any junk and they can only sell the best since they do ask for a lot of money as a down payment. They let you upgrade your car just as long as you have the money to do it. You can customize your car too for your style. I like the way it makes me feel. You can fit all that you need to fit. There is a lot of passengers room as well as trunk space. You can carry all your luggage and extras you may need to bring with you.
Dealer service is extremely poor. Terrible customer service, communication and turn times. Corporate is arrogant, like they are doing you a favor. Purchased new at dealer and serviced at dealer. Multiple expensive repairs. Never purchasing another.
I just purchased a 2018 Range Rover HSE TD6 Diesel Black Package, very expensive, took five months to get after order. To date about six weeks of owning car (4,000 miles), the unit is experiencing major electrical, computer malfunctions such as backup camera, not working, computer (dash), not working or black, lumbar supports and massage seats not working, USB ports not working or charging, phone once paired not working, had to delete and re-pair. The problem is the dealer really doesnt know what or how to diagnose or fix the problem. Thank God I had stopped back by the dealership for a tech question and the technician witnessed some of the problems, too expensive of a car to have this many problems, might be time for a Lemon Law attorney.
I just bought a new 2011 Land Rover Discovery 4 HSE. And on the day I was supposed to pick up the vehicle, I was told that those vehicles do not come with floor mats. I have to buy one. I was shocked and asked the sales rep (very pleasant and helpful), how such an expensive vehicle come without floor mats. The cheapest Toyota offers that. After a while, I got a call that the manager will put complimentary cheap floor mats, not the original floor mats. Or I could get the original one at factory price. The problem is, in the invoice I got, it was not stated that the car comes without floor mats. And I do have to start the expenses before I enter the vehicle. Does such an expensive car really come without floor mats?
Hi. I purchased the Land Rover Discovery Sports at California and within 1000-1200 miles of driving I had a check engine light. I was driving the car on highway with my family and all of a sudden car lost power of the car and after those few seconds the check engine light came ON. I took the car to dealership. They said they checked the car and was unable to find the proper error with the computer, and they did a hard battery reset - I think it means disconnect the main power and restart it. Trust me I was really amazed to see that one of the costliest and computerized car in the world works on battery reset and not on technicalities.Later, I faced the same problem couple of times more and had requested Land Rover to replace my car but they Denied and said these exact line:- From consumer affairs division regarding your case. At this time, they are declining to repurchase/replace your vehicle as there have not been an unreasonable number of repair attempts for any one particular issue. Also, there are no documented repair orders detailing hesitation issues. I dont understand. What do you mean by unreasonable repair attempts. Personally I love Land Rover, my brother and family also owns other other model of cars and I am still fighting my case and I want my car to replaced.
When I called Land Rover USA for assistance with an active recall for a cracked fuel tank flange on my Land Rover I was given an incorrect information and the infinite runaround ending with Land Rover USA representative hanging up the call. Despite the dangers of of a faulty Land Rover part that causes a fuel leak, Land Rover USA offered incoherent and incorrect information followed by endless bureaucratic indifference. Horrific service.
Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and Ive had more recalls on it than I can count. Its been in the shop constantly. Transmission has blown so many times - once in the middle of a 4 lane highway going 60 mph. Thank God there was a barrier next to me. Electrical issues. You name it. I had an extremely rude employee that I sent a complaint about to the company. They didnt even have the decency to respond to my complaint. For a car I spent over $50k I expect decent customer service.Im a physician and Ive told every colleague I know to absolutely stay away from this terrible brand. I get asked many times how I like my Evoque 2015. I always emphatically tell people to stay away its a terrible, terrible car made by a terrible company and you can get something way better for the same price (or less). And you will feel like an actual valued customer. I cant stress how incredibly awful RR is with customer service, quality of product, and overall attitude towards their customers. DO NOT BUY OR LEASE THESE CARS! You WILL regret it.
The Range Rover Sport is by far the most unreliable vehicle I have ever owned. What a disappointment for a luxury SUV. The car always has issues, stays in the shop and is constantly in need of some type of service. The smallest things will require you to go to the dealer to be addressed. When any warning light comes on, prepare yourself for a trip to the dealer with your credit card ready. And this is way too often.For example, Ive had my tire pressure light come on, which is an appreciated notification, but after filling the tires with air the warning light wouldnt go off. Who needs a trip to the dealer for putting air in the tires? No thank you! Its an awesome looking vehicle but the maintenance is a part-time job and expensive. This car is like dating a young supermodel. Its great when its new and quite beautiful to look at, but it needs a lot of work under the hood and it is gonna cost you! You will get to know your repairman quite well if you purchase this vehicle. A truly disappointing experience.
The drive shaft rusted/disintegrated at 75,000 miles, leaving us stranded in the roadway. The Land Rover N.A. is caustic and rude, and refuses to assist in repair or payment. Local dealer has never responded or acknowledged. The repair cost $9,000.
I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.
11000 miles in going in year two of ownership. Yes the software updates for in control pro and screen blanking out were pain early on but our service has been great and our dealer gave us 4 years of annual service free for our early software issues. I really like the truck and judging by how many people own them here in Connecticut, have a true following and loyal fan base who all live through the little things. Also bought wife 2017 Disco Sport that is now on 30000 miles now going in 3 years and outside failed water pump under warranty, been pretty dependable and bullet-proof.
After 3 years of trouble free driving my 2011 Range Rover Sport, 110,000 and the issues started. Everything from water pump to now the cylinder head gasket!!! This is a $12,000 fix. I would have expected this with an average vehicle, not a $75,000 machine that is branded “Above and Beyond”. Would you believe the dealer at Willow Grove PA offered as a trade-in $1,000! My dog is worth more than that. No help also from the Head Office, nice email to say sorry for your inconvenience. Think twice and read the reviews before investing in Range Rover.
The 2014 Evoque Range Rover is an accident waiting to happen. Recalls to updates to not understand how this car is supposed to run. For an higher end car it does not hold true to quality. Car has 76,000 miles and told its needs a new transmission for $24,000 which is the value of the car. Car stalls when on highway, car stalls when out in gear. Higher quality parts do not last longer than any other car. Problem after problem. Worst car I have ever owned from day one. You dont know if its the eco turning car off or if its stalling.
Since I bought my Land Rover I have been happy. Its very durable and Im glad I had no problem with anything breaking. That show me its tough and can handle my everyday driving. I really like the inside of my car. The interior is amazing. It is very easy to clean and if I take it and have it done it doesnt cost much. I also like how many people my car holds. I can go on a family road trip and have everyone because how roomy my car is. It makes me so happy to have everyone on a vacation instead of taking separate cars. Its a great quality vehicle. I have seen some upgrades that I would like to do to personalize my vehicle. It would be fine to do, its minor not to void my warranty.
I purchased a 2006 Range Rover HSE with 18,000 miles. I owned the vehicle for one year and that is when my financial nightmare started. The first incident that occurred was with the front differential, which needed to be replaced at 30,000 miles. Three months later, the air suspension needed to be replaced as well. I am lost for words as to why is it that this is a so-called top of the line luxury vehicle. I was suckered into buying this basically junk and ** expensive vehicle, which is costing me and a lot of others nothing but financial burden and headaches. I cannot wait to unload this junk by any means. I will never purchase a Land Rover ever again!
I have been a lease holder with the Larchmont, New Rochelle Land Rover Dealership since 2003. The first lease I had was a 2003 Freelander which I returned in 2006. In March 2006, I leased a used 2005 LR3. Although this vehicle is considered to be of great prestige, I have had nothing but problems with this particular model. The first fault that I noticed with this vehicle occurred after the first four months. The vehicle stalled on me while driving it at 70 miles an hour. If I would not have known to place the gear shift lever in neutral and then turn the engine back on, I cannot imagine what could have happened to me and my family. The car stalled a second time soon after and I decided to bring it in for service at Larchmont, New Rochelle and I was informed that it was a problem with the suspension module. Although the problem was resolved, these incidents left me doubtful while driving the LR3. Once again, the vehicle stalled on the highway and again I was left to move the gear shift lever to neutral to turn the engine on. I called Land Rover of Larchmont and I was asked to bring the vehicle in and I was told that the module was defected and had to be replaced again. The vehicle is at the beginning of its life with only 18900 miles. I have experienced other problems such as, an electrical problem which prevented me from opening the vehicle using the key remotes, apparently due to electrical wiring becoming wet from water entering the vehicle. The week after again another problem, the air conditioner was not working. The driver side was blowing out cool air and the passenger side was blowing out hot air. As you can read from the numerous incidents I have listed above, I have had nothing but problems with this vehicle. I am asking for a resolution to my ongoing problems with this particular vehicle such as a replacement truck with minimal problems and or an early termination of the lease. I have been a good customer to Land Rover, always keeping my lease agreement and I have never missing a payment in return I expect Land Rover to accommodate me with a quality product for the price I am paying.
On 23 July 2014 I purchased a 2011 Range Rover HSE with 35,043 miles on it for $63,289.00 from Land Rover Seattle. At that time I also purchased a warranty from National Warranty Corp., for $5000. To date I’ve put less than 35k miles on the vehicle. So basically Ive spent over $1800 per mile driven. The vehicle has completely stalled out (complete loss of power) on 6 different occasions. On three of those 6 occasions I’ve been put in life-threatening positions. On this last occasion, while entering the freeway at 60 miles per hour the vehicle stalled out. Two times before that I stalled out while crossing a major intersection blocking 8 lanes and the police had to direct traffic and call in 2 other officers to push me out of the way.My vehicle has been in the shop for approximately 100+ days in the last 5 years. I’ve been very patient, but this last close call has pushed me over the edge. I’ve been so traumatized that I no longer am able to drive the vehicle. I contacted their corporate office and the dealership. The sales manager told me, over the phone they would give me $18,000 toward a trade-in + another $2000. When I got to the dealership today they told me they would give me 10K. for my car. It was my dream to own a Range Rover, but clearly it is only for the very wealthy, as I cant afford to drop 63k on a vehicle that I put 35K miles on and the value is now 10k. Please also note that I had a 45,000 and 65,000 mile service on the vehicle.
The Land Rover offers vehicles that are great on any driving terrain. They have high quality tires on them that make this vehicle and all other models of the Land Rover perfect for driving in any type of weather conditions. The appearance of the Land Rover is very attractive. The Land Rover has heated seats, a high quality stereo system (which you can listen to Siris radio through), and a dvd player so that young children that ride in the vehicle will be occupied while you are driving. You can have your vehicle either upgraded or customized to your preference. You can have your vehicle with or without a dvd player installed in it or you can have it upgraded to 4 wheel drive. The Land Rover has a lot of space in it. Whether you use that space for traveling with the whole family, or just for taking things along, like on a vacation or a camping trip. Whatever the case may be, you are guaranteed to have enough space for all of it.
Purchased a fully loaded 2018 RR Sport on Friday and drove home without issue. The next morning the climate and info system begin shutting down and restarting every 30 seconds. Had the car taken to the dealer Sunday and luckily got ahold of the bank to stop any money from making it to the dealer. Just told them to keep the car. I’m not paying around $100k for a vehicle that needs a repair within 13 hours of driving off the lot. Car had 80 miles on it when I bought it. The fact Land Rover can’t seem to produce a fully functional vehicle amazes me. They essentially make a gorgeous expensive car that looks great on the back of a flatbed truck. Wish a company would buy Land Rover that would then focus more on quality. I was in love with the car but couldn’t be more disappointed with the result. Luckily the dealer was reasonable and let me walk understanding how frustrating this was for me.
I purchased this new Range Rover PHEV in May last year. In September we couldnt detach the charging cable. Roadside assist came and said the fault with this is so bad it needs to go to the dealer. This took the dealer and Land Rover 3 months to fix, with all sorts of faults discovered and waits for parts. We get it back and start to get major issues with the infotainment system and departure timers losing settings at random, or the car locking up during the charging cycle, so it wont actually charge. There no traffic info available now, the sun blind operates on its own while driving, the radio can change volume on its own, camera alerts are at maximum system volume, sometimes the infotainment system wont come on until you drive a mile or so.I have documented these and other faults, but are told theres nothing wrong with the car. I even have video evidence, but nothing is being done by JLR, who are aware of it, both at Dealer and Factory level. The leather seats are showing signs of wear on the seat base - The dealer steamed the leather to cure the issues, 500 miles later its as bad as ever. I understand too that its now subject to a recall because the engine does not meet publish emission standards. We have purchased over the years 2 Discos and 9 Range Rovers - Never again will I buy a JLR product, theres simply inadequate support.
My Range Rover sport 2013 was the best until I had to do maintenance and there is when the nightmare starts. A car with only 40.000 miles on. The car is now 60.000 miles and the coolant problem still not solved. After spent so much money to get scammed by these people I still need to put coolant at least once a week, ignore the coolant light on because it can never be fixed.These cars are popular for having coolant leaking problems but doesn’t matter how much they charge and you are willing to pay you will only get scammed. They will not fix your car or admit that they are basically taking your money for the same thing over and over again. Took my car to 5 times to get this problem solved, spent thousands of dollars for absolutely nothing. Just stress.And they have the audacity to call you next day to say: Are you happy with our services? Oh no, I’m sorry for all the trouble we may cause to you. Maybe we can fix this issue with a new car!!! No. Thanks! Every time I took my car to get “fixed” they loan me a newer model and all drive like cheap cars. I should listened to friends who deal with the same problems with their brand new Land Rovers and should never ignore all the bad reviews they have. Now I’m absolutely ready to sell it and get far far away from any type of Land Rover or Jaguar brand cars. I absolutely don’t recommend Land Rover cars. Horrible experience!
This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.
They started talking about new brakes before I picked up my 2016 Range Rover HSE w TD6 from the first service at 16,000 miles. For RR brakes are a large expense and as youd imagine they dont recommend changing the pads alone but, rather, pads and rotors always. Sure. The RR is a heavy vehicle. Others such as Ford and others design heavy commercial trucks with reliable braking systems that do not require this type of maintenance.For me, I consider the mention of brake replacement when current brakes measure plenty of life left to be nothing short of the dealer set-up priming you for a big expense down the road. Same thing happened on my previous Sport. Then I carried to a reliable repair shop who replaced rotors and pads for $880 compared to the then-$2200 quoted by RR dealer. So in the end owner sat is heavily influenced by the dealer and their ethics and response to issues. Read other reviews. The vehicles are solid, beautiful, functional and smart. Some of the dealers arent. Beware. Choose your dealership wisely.
I ordered a new 2017 Range Rover Sport. I waited over four months to have what I thought was the car of my dreams to be built. The day after I took delivery, I was back at the dealership because the navigation didn’t work. My car has been into the service department 7 times. Initially, the car would alarm when getting into it, saying the car was not put in Park. I took pictures to show the car was in park each time, but would sound off when I would get back into the vehicle. This was ultimately resolved with what they said was a software update. I have an iPhone 7 that works all the time, including with my 2008 BMW. The phone does not consistently connect to the Bluetooth. A call will go out or come in, but neither person can hear the person on the other end of the line. The navigation does not connect. My last time in, I was told it might be my phone. There was nothing they could do. Software was up to date. This was after the entire Infosystem has been replace for the phone not working, the media not working, the navigation not working, and the entire screen going black for no reason at all. After contacting Apple, they confirmed my phone is not the issue. After countless trips to the service department without resolution, I requested Land Rover buy back the car. Even though they have at least 6 service records, they replied they have looked into it, and my car does not qualify, without a real explanation. I have now submitted my complaint to the BBB. I cannot imagine a luxury 2017 vehicle is not compatible with a phone that’s a year or so old. It works perfectly fine in every other circumstance, including the Bluetooth in other vehicles.
I have the following issues with the car: Engine light with decreased engine performance, multiple warning lights going on, failure of the heating system, and more. In the last year, I brought the car in at least 4 times and each time the car was returned to me not fixed and all the service personnel said was Drive it for a short while and it will work itself out. They charged the warranty repair insurance each time and fixed nothing. Most recently, I brought it in yet again for all these and for NYS Inspection. After 3 days in the shop - the dealer/service personnel returned it will all the warning lights and the heat still not working - said, We dont know whats wrong and we cant fix the car and we cant inspect it because of the warning lights. I said, But you are the dealer, you sold me the car, it is still under warranty, so what are my options? They said, We have nothing to say and we can offer you no solution. Complete incompetence and rudeness on top of that. I also suspect this is their business practice - to take in cars to the dealership for repair - bill the warranty service, not do the said repair and hope the consumer does not come back.
Range Rover 2010 Sport - I love this car... Its like riding a baby pony that wants to go go go... I also own a Porsche 911 Turbo and as far as speed and agility go, the Range Rover cant be beat for an SUV. After reading some of the prior reviews, I agree that if you want to drive this car, you need to treat it like gold and have the $$$ to pay for consequences. Ive had my car in for several things that were covered under warranty but were a pain in the **. Make sure to get an extended warranty. It will pay for all the quirks and issues that definitely will happen. An oil change and tuneup will cost you upwards of $700 (warranty doesnt cover that!). And if you lose your key, be prepared to spend another $600. Im a mom with 4 kids and we all love this car... the status, the speed and the luxury... It comes with a price tag well beyond the $85,000 you spend on it though. I just had new brakes put on and another $1,900 later, am holding my breath until the next issue (maintenance or wear and tear) happens. Bottom line, this is an amazing vehicle... Land Rover needs to work on the high price tag, back charging after purchase and stop nickle and diming their loyal customers for literally everything.
Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.
Its my second Land Rover since 2006 from LR Encino. The first experience was not bad. This time around its just unbelievable disappointing. My LR4 is handsome, black on black with a nice trim, wheels, etc. I have only had it for 2 years and whenever I take it into the dealership for diagnostic testing and service-they always have a list of issues with the truck, quoting thousands of dollars. For an expensive auto brand at 2 y.o. it is equivalent to an older car that needs a lot of repairs. It completely died recently. Why am I paying premium again just so I can shell out more money unnecessarily? I was sold a pre-paid service package at signing which is a waste of money! The dealer wants me to upgrade the nav system out of pocket, but its a lease! Maintenance is not included in the package, btw. Just not what I expect from Land Rover. Please make quality automobiles like you used to! STOP upselling and cross-selling nonsense!
I got my first new Land Rover, a Freelander 2 TD4 manual, in 2011. I’ve read the stories, I know about the unreliability. Consequently, I was a bit surprised that it took 18 months and 50,000 miles before an engine warning light came on. Land Rover were out within half an hour, diagnosed it as a faulty sensor and got it fixed right away. At just over 2 year and about 75,000 miles, it came up with a message that there was a rear diff ECU fault which was quickly fixed under warranty. At 90,000 miles I passed it to a colleague who has taken it over 165,000 miles and counting and he’s needed a new rear diff and it’s first clutch. He’s still running it and has no plans to replace it. I don’t think that’s at all bad; perhaps all those who write one star reviews might see it differently?I then moved on to a 12,000 mile and one year old version of the same thing. Over the next year and 35,000 miles, it went about its business with just one odd fault - every week or so, the car would stutter for half a moment under power; nothing dangerous, or even annoying, just a characteristic really. I complained about it anyway and when Land Rover admitted that they had no fix, they made a generous offer to subsidise a swap for another FL2, but a top of the range SD4 automatic this time.That car was a complete gem and loved it to bits, without a single fault over the following 12 months/35,000 miles. However, I had a complete rush of blood to the head and stupidly traded in for a brand new Discover 4. Surely, this money pit had to be my undoing? Nope. The nicest car I’d has to date, with the only “fault” being squeaky rear brakes that were easily fixed. Unfortunately, Land Rover then introduced the nasty new Discovery 5 and I panicked. I had wanted to keep the Discovery 4 for a while, but decided to buy one of the last new D4’s before it was too late. Unfortunately, it was already too late. But, I did manage to trade my 1 year (and, you’ve guessed it) 35,000 mile old D4 in for a beautiful green 12,000 mile old D4 HSE Luxury...Which was very nice. However, after adding another 20-25,000 miles or so, it broke down. This time it was off the road for a month while they had to diagnose and replace a, very dead, high pressure fuel pump. It’s a big, body off, job to replace. Very expensive and very time consuming, no doubt, but why should I care? It was all done under warranty and they kept me in nice loaners too.When I spoke to Land Rover about the amount of time it took, they completely blew me away! They asked me what my dream Land Rover was and they then subsidised an extraordinarily large amount of money to make a top of the range Range Rover vaguely affordable and weapons grade “man maths” bridged the remaining gap!8 Months and 24,000 miles later, I’m chuffed to bits with my Range Rover SDV8 and wouldn’t part with it for any other car in the world. All being well, I’d like to hang on the this until well past 250,000 miles. In conclusion, the cars have been brilliant, the build quality has been superb and the reliability has been well up to the mark. Where things have gone wrong, Land Rover have been first rate and have gone above and beyond in restoring my faith in them. I have no wish to go elsewhere.
When I got my Land Rover Discovery, it was used and it wasnt exactly a good looking car but the features were top quality. It drove very smooth. Had a lot of leg room and I believe it would seat about 6 people, from front to back. Land Rover Cars are great cars. You really get a lot of car for the money. Very high quality product but The upkeep on it can be expensive. You dont account for it.
This is a great car. The drive is safe and smooth. The inside of the car is detailed with everything needed except there is not one place to put sunglasses! For a car in this price range you would expect there to be a slot or compartment for sunglasses. The button for the trunk is in the worst place - never even knew where it was! Near your knee, under the steering wheel. And the button the release the hood is even lower. Very bad placement- The location where we take our Rovers for service Is located in Thornhill Ontario Canada. It is awful! The service department is unorganized and unreliable.
Purchased a new Ranger Rover Autobiography 2.5 yrs ago and from the first month has issues. Now been back to garage 25 times - 5 roadside assistance - servicing massive issue with failure to fix the issue so returning back into garage. Jaguar Land Rover fob you off and simply ignore your questions and concerns. Harwoods dealership told me to go and buy another brand as I clearly am never going to happy with the car. Its quite staggering. Now just finding out I am one of many. Wish I was aware of their unreliability before I purchased. Now stuck with car or facing a massive loss. NEVER BUY A CAR FROM JAGUAR LAND ROVER OR HARWOODS.
Last year, when I decided to buy a new car, I was in a dilemma, but my choice was Disco LR4. I watched a lot of models, among other things I considered the new Mercedes GLC, however, the new LR4 is love at first sight. I choose version with a 2.0-liter turbo diesel engine with 180 hp, as well as a nine-speed ZF automatic transmission. When it comes to the fuel economy Im very satisfied, but when it comes to the acceleration Im not so satisfied. We can not say that this is sports car, although it has a label Sport. But for me speed isnt the primary, so I cant take this as a major objection to the model.All in all, this model has my recommendation, so if you are looking for a roomy SUV with robust design then this is the right choice for you, and for me this is definitely the number one SUV on the market. It seems to me that Land Rover has never faster announced a successor of some model. I read that a new LR5 will be presented by the end of this year. I do not know what to think, except that this is not confirmed rumors, because I cant see what can they improve with new version, except some more powerful powertrain options. Source for: 2017 Land Rover Discovery LR5.
Good day. We purchased our 3rd new LR Range Rover Sport TD6 Nov 10th, 2017. Our previous 2 LRs treated us very well. We would always hear disparaging reports/claims that the LRs were unreliable, but based on our previous 2 LRs we were confident we were purchasing quality vehicles. However, our new 2017 Range Rover Sport had issues going out the gate.1st. The In Control App would not function. However, the shop would mark it up to user error. Please, it does not take a rocket scientist to use this app. They performed update after update and it still does not work correctly. They say, 15-20 min prior to leaving the office attempt to start the car and you should be ok. However, this is neither reasonable or environmentally friendly and it still would rarely work correctly.2nd. The LR stalled out on the interstate because it said it was out of fuel when it had over 3/4 of a tank. It would not operate even though we verified there was fuel in the take and it was towed to Land Rover of Fort Myers for repair. Supposedly, the cause was rectified by a software update which seems rather odd. This was the most scared I have been in a vehicle in my 25 + years of driving. We lost power and power steering going a least 75 mph on a packed highway with my 6 month old son. Come to find out we were one of 1st (YAY!!) LR owners to experience this issue which later became a NHTSA safety recall in June 2018.3rd. Again. The LR ceased to function on the interstate with my 7 month old son in the car. The alert on the dash stated shifter failure. The engine would run but the transmission ceased to operate correctly and was towed to Land Rover of Fort Myers for repairs yet again. Again, the cause was supposedly rectified by a software update which seems rather odd to me.4th and Above and Beyond. After a number of software updates our LR continued to malfunction. Our center console still does not work. No radio, no GPS, no camera or no safety system. Our tire pressure checking system will trigger a fault alarm because it has ceased to work. I have own the LR for 9 months and I am currently in the 2nd month of trying to arbitrate a buy back under the Florida Lemon Law Statute. We entirely stopped driving the LR 1.5 months ago because I can no longer place my family (10 month baby/wife), myself or the citizens at risk by this dangerous vehicle. I am attempting to do this myself. However, if I do not have resolution soon, I will be hiring a lemon law specialized attorney to assist with expediting this process.It is really hard to imagine such an expensive vehicle could have such problems. As I have seen on the Consumer Affairs website, this is nothing new. I have personally owned/drove hundreds of vehicles in my lifetime (including classic cars, military vehicles and down right beaters) and this was the 1st time (and 2nd time) I ever needed to have my car towed due to a breakdown. It really is a shame because this vehicle is very attractive and drives beautifully (when not broke down). Good luck current LR owners and caution to any potential future LR owners until LR can make dramatic improvements in reliability.
I purchased a 2017 Range Rover Evoque Convertible in February 2017. If I knew then, what I know now, I would HAVE NEVER purchased the Range Rover Evoque Convertible. Here are the very few good things: Smooth Ride, SUV Convertible. Here is a list of the bad things with this car: Car not starting and stalling out: About 2 months ago this car started stopping mid drive. It does not happen every day, but when it does it is very scary.GPS and Radio Do not Work all of the time: About a month ago the GPS and Stereo screen blanks out at start up of the car. Happens about 3 times a week, not every time. Meridian Stereo is Awful: The speakers that they use in this car are very poor quality. I keep the bass and subwoofer at -1 and only turn it up 1/2 way and the 2 back speakers have blown out completely. So bad I only listen to talk radio now (when the radio turns on and the screen is not frozen).Poor service at all dealers - There are 2 Range Rover/Land Rover dealers in my area. Both of which only have appointments 2 to 3 weeks out. Even after speaking with the service managers they do not have any appointments or loaners for me to use to diagnose and fix these issues for at least 2 to 3 weeks. I suspect that Range Rovers have so many issues that they just do not have the staff to support the demand.Other observations - Car inside uses very cheap plastic in the console and areas in the dashboard, for $55,000 car the interior should be top quality. SUV Convertible: This car is so rare that many people talk to you about it (mostly curiosity and many bad things, like why do you need this car, etc.) I learned to ignore all of this unwanted attention.That said, now I am paying a hefty monthly car payment for this 2017 Range Rover Evoque Convertible that has major issues and no resolution in sight. My advice is DO NOT buy a Range Rover and certainly do not buy the Evoque Range Rover convertible if you want a reliable, luxury and convertible that people will bother you about every day.
I bought 2011 LR4 2 years ago. In the last 4 months, I have to send my car to fix parking brake 4 times. The problem is not fixed yet! The company did not keep its promise to reimburse my rental car. This is nightmare! The service department is no help at all. Can not get anybody from the dealer to help. This is the worst experience in my life.
In January 2012, we experienced a blow out on front driver side of our 2008 Black Range Rover, which tore up the wiring harness that was above the wheel well. Land Rover was unable to secure parts to fix the vehicle, namely the wiring harness, for seven months. During the seven months they had the vehicle, they had told us they would take care our financial costs to rent a vehicle during this time due to them not being able to loan us a car from the dealership. They have now refused to help with any of the $3,944 worth of expenses we incurred from renting another vehicle to drive during that seven months. They have been terrible to deal with and are liars. After dozens of emails and phone calls to them during these seven months confirming that they would reimburse the charges after the vehicle was fixed, they have basically now said they cant do anything for us. I will never ever purchase another Land Rover. Our insurance paid out over $18,000 to them to repair the vehicle and they still treat their customers unfairly. We couldnt be any more disappointed in this establishment - not only disappointment in their ability to secure parts in a timely fashion but also in their unfair treatment of customers. This is the first review I have ever written so you know the magnitude of our disappointment.
2012 Range Rover Evoque - I purchased this car in September 2017. Shortly after, I noticed the interior of my car smelling like gas. When I brought the car into my local Land Rover dealership for service I told them about the constant odor. Unfortunately they said they did not smell it. About a month later I brought it in for service and told them the problem still existed, once it went unresolved. So now I have it back in for the same problem, and I hope that someone resolves this. This strong gas smell is literally making me feel sick, anyone who gets in my car notices and they dont feel safe. My problem is that my warranty ends in days and I do not want this to now be a huge problem for me. Has anyone ever had a similar experience? Help.
I purchased a 2012 LR4 with 45k miles...and at 62,000 miles the timing chain fails and Land Rover quoted me $15k to fix. I filed a claim to Land Rover NA, and of course it was denied in spite of the fact that they know of this widely known problem and several pending class action suits. Offered me $500 to settle. What a joke and scum bag company. Do Not Ever Buy a Land Rover from these pukes.
Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!
Range Rover Evoque - Wipers come on for no reason.... Sensor lights come on when the sun is out. They are to come on when it starts to darken. Taken to shop and was to set where I manually turn them on. Why does it have auto? Well, been told by service manager that they cannot fix any when everything is working. Have produce videos and still tell me some cars are sensitive. They give me loaners and they dont ever experience the sensitivity my car has. Now they told me they put a new sensor and guess what still having the same problem. Mr. ** manager of service department was very rude. Also I cannot get paperwork of the new sensor. I believe they just lied, so I am just imaging this...just because I am a woman and dont know anything. I will try getting a hold of someone at corporate office.
Blown engine at 85,000 miles. Several local shops said that car was running rough because of a blown turbo. 4K to fix, car still running rough. Take in to Range Rover and they say engine blown would be over 10k repair. No lights ever indicated it was the engine and I provided all oil change service records. They say that $10,900 is a discounted engine and at this time that is all they will do. There needs to be a recall on 2013-2015 Evoques. Engine issues are common. I will never buy a Range Rover again. I used to own three and now none. Whichever one you own, they do not stand by their products. I told them I was going to park the undrivable worthless car outside a common area with a sign and they sent me the phone number to the BBB. Save yourself and if you own one, get rid of it before it’s too late. I now drive a Toyota Land Cruiser and it’s like a dream. 122,000 miles and counting. No issues at all while the 2013 Range Rover Evoque rots in the driveway.
I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom Car). Three days after having the vehicle, the car shut off on me. I called Mr. ** and advised what happened. He stated maybe the car needed service. I took the car to be checked out by two different licensed Range Rover professionals and they stated he sold me a lemon. This vehicle need over 5,000 dollars of work; it had engine problems and all kinds of oil leakage in 4 different spots. I contacted Eric in regards to whats going on. He never will take my calls and finally, I got in contact with him and he stated I cannot give the car back and he is not paying to repair it. I paid $13,000 for the car and over $5,000 to have it repaired. In Mr. **s report of the car (Carfax), the car was in very good condition, had no mechanical problems and no engine problems. Well, that was wrong. I am upset at how he handled business and he should not be a licensed dealership selling cars that are lemons. I want reimbursement of the extra $5,000 I had to put into this car and it has only been 1 month.
Purchased 2016 Evoque brand new. Check Engine light came on at 397 miles on the car. Took in for service, dealer fixed it and car was with dealer for 2 days. Drove under 100 miles, Check Engine light on Again. Back to dealer for repair. Dealer kept it again for few days and fixed issue. Drove 200 miles again and check engine light on again. This time dealer kept the car for 2 weeks. After lots of phone calls to manufacture and dealer they agreed to replace my vehicle for another Evoque. Happy customer again... But guess what. Drove replacement car for about a month with under 900 miles check engine light ON. Very unhappy with truck so far and Would Not Recommend it to anyone Buy IT. Look around, you will find better Quality cars around.
Land Rover will help all of your daily needs and more. Trust me on this. Im a proud owner of a Land Rover and so is my best friend. It has the best features like the heated seats. Im very happy with the car.
Purchased a Range Rover Sport HSE at the end of February 2018. The vehicle currently has 4,500 miles and has been in for repairs 4 times -- the last was for two plus weeks. The issues are all surrounding the infotainment system -- Audio system, Climate Control, Navigation, etc. The latest upgrade of the firmware(s) and replacement of the main infotainment computer resulted in a completely dead navigation system -- frozen map, no audio NOTHING. My phone pairs, but the call loses audio frequently and is unusable.The dealer has been very good, but this is a major design flaw and cannot be fixed. I have begun the buy-back process and so far the dealership and Land Rover USA seem to be willing to accommodate my demands -- namely I want out of the vehicle without it costing me a single cent -- purchase prices, delivery, taxes, interest paid, extended warranty, etc. We shall see when all of a sudden the just under $80K sticker amounts to a refund closer to $90K. First and definitely the LAST Land Rover/Jaguar product I would ever consider. Unfortunately because aside from that Mrs. ** I love the vehicle style, ride and comfort.
I am contacting you as I am at my wits end and are asking for your help as a last resort. I hope by approaching the press with my story, it will highlight the issues of safety, quality and customer service which my elderly Father has faced from Jaguar Land Rover. Before I begin to list the problems, of which there are many, I wish to highlight that through research this is not an isolated incident and the vehicle is, I believe a major health and safety hazard. I also wish to point out he is in no way looking for any recompense from them, he knows better than to think he could. I purely wish to highlight their inadequacies so hopefully other people don’t suffer as he has. I will now list chronologically all the issues he has suffered.After 8000 miles the trouble began. Whilst in Solihull the car came to a halt on a main road with no warning. The police came as we were causing an obstruction and he had to pay to have the vehicle towed home and for taxis for his son and daughter to get home who were in the car at the time. Costing nearly £180. An Engineer took the car to a Land Rover dealership in Erdington. Diagnosis, the gear box had gone. It took 9 weeks after the diagnosis for them to order the part and a further 3 weeks to fix it. He was given a courtesy car to use whilst it was being repaired. He specified he needed a tow bar to use for his holidays to take his caravan with him. They provided him a Toyota Hilux with a cab on the back like a building contractor would use. He refused the car as it was completely unsuitable for a family holiday. He then had to pay for train tickets to take his family to Devon.A Lady from Head office said they would compensate him, however it never came to fruition and also the car he didn’t want was left sitting on his drive for 3 more weeks. A representative from Land Rover contacted my Father to inform him the they had supplied him with the wrong log book, for a cheaper model of car. He had to have his insurance amended which cost him £40. Whilst driving down the road the tailgate opened on its own and he had to perform an emergency stop. Next the gear box developed a leak and the tailgate began to rub against the bumper when closing. Which was damaging the bumper. Returned vehicle to garage and they told him “the tailgate hasn’t dropped, the bumper has lifted up”. Which was completely absurd. They had the car in 3 times to fix the tailgate unsuccessfully, still adamant it was a problem with the bumper not the tailgate.He eventually took it independently to a Mercedes Garage who looked at it and saw the tailgate was 10mm lower than it should be. He returned it to Land Rover who then agreed it was the tailgate at fault. After agreeing the tailgate and bumper needed replacing because they were damaged and faulty they took the vehicle back in. They had the car for another 4 weeks to replace the 2 items. When he went to collect it upon completion of the work., he noticed something didn’t look correct. After some heated discussion with their engineers, they conceded they had forgotten to put the bolts in the apron below the bumper which was just resting on and not actually attached.Finally got the car home and everything was allegedly fixed. At this stage the car had been in the garage for nearly 4 months. Then, the tailgate dropped again. He took it to a different dealership in Darlaston, who ‘fixed it’ and returned it but said they never had time to valet it but would send someone to valet it at his house. No one ever came, and on inspection it appeared the boot and bonnet had never even been opened. Again he took it back to Erdington for them to fix, again they said they had but the problem persisted. Another complaint he had was the rangefinder being wildly inaccurate. When he explained that it needed calibrating, their response was “well can’t you just do without it.” While taking the car through an automatic car wash one of the panels on the door fell off. They are only held on by press studs and can actually just pulled off.Car was now leaking oil heavily and needed to go back in again. He was told to drive it to the garage but refused as the engine was completely dry of oil. So they had to send the RAC to take the vehicle to the garage as engine would have seized. He refused to send the car back to the Erdington dealership as he didn’t trust them to fix the car. The car, now at Solihull, now needed the tailgate fixing again, the headlining in the interior had come down and needed reattaching and the gasket on the gear box had gone and needed replacing. All in approx. 2 weeks to get parts and fix they said. He received a phone call at 7 pm on the night from an unknown number in High Wycombe who told him they were a private firm who were going to give him a courtesy car, but they wanted bank details and card details and to withhold a security deposit of £500 for the vehicle.When he refused to hand over his bank details to someone he doesn’t know they hung up and he was never offered another courtesy car even though the vehicle had warranty on it still. Didn’t get the car back for over a month, during which time he had no courtesy car and had to rely on taxis and public transport. During one of the many repairs done to the tailgate, one of their engineers didn’t attach the terminals to the secondary battery properly, causing them to arc and melt the terminal. This was very dangerous and again, needed replacing. The oil leak has damaged his drive and his daughters. Was forced to have them professionally cleaned. When he complained they said he would be compensated for it, but the best they offered him was a free service, although he had already paid for services for the first 5 years.He has had several customer services people from Land Rover, but can never get hold of them again and they just pass the buck on to the next one. One of them who was supposed to be his point of contact didn’t even know which dealership his car was at being repaired. Genuinely the worst customer service you could imagine from what is regarded as one of the most prestigious car companies in the country. He paid for the Car upfront at a price of nearly £51000, in 2014, and it has spent nearly 7 months in the garage. It’s still only done 20000 miles. He was left without a courtesy car for 7 weeks, with nothing but empty promises of compensation, other than an extra years warranty. He is now ultimately too scared to drive the car a long distance, but feels it irresponsible to sell it to someone else as it could cause them harm.
I have the RR Supercharged. I purchased it in Mexico City in 2014 directly from the LR importer (and not any distributor) and actually has 22,585 kilometers, and I sent it to ETB Armoring company, the only company recommended by LR. This RR is in a very BAD condition due to the bad or the worst armoring assembling, everything vibrate and makes a lot a noise and the suspension is in a very bad shape. It looks like a 2 millions kilometers and not +/- 20,000 kilometers. And from the LR Company here in Mexico City NOBODY cares. I called many times. The person in Charge of Service by the name of Antonio ** and he did never care. What about the promises that is a millions kilometers SUV?! And the best service EVER? I think they meant NEVER and not ever...
Love at first sight, beautiful, clean, no rust, interior spotless. Finally no more horror driving in winter every winter option on this HSE. Did not even think of no warranty too beautiful to care, that is where they get us, you just fall in love with the white soft leather, the heated seats, the beauty makes you forget about gas mileage and cost of ownership.Driving home could not be happier, until the death grade hill in the mountains. Gave her a little gas to get up the grade with complete confidence in vehicle. All of us have been sucked in by the allure of this vehicle, the strength, the false sense of security this piece of ** lulls you into as the smoke comes billowing out the exhaust as the engine blows out its ring seals in catastrophic fashion. Horrifying noises as every system drowns in a bath of oil as the piston rings blow out, intake and breather choking in oil blowing white smoke like the cooling tower at a nuclear reactor. I am driving on fire. I am going to burn to death on the way home from the dealer. ** me Im gonna burn.The divorce seems inevitable, every dollar spent now turns triple, time means nothing as the machining and valve job and honing and intake and parts overnighted from parts of Germany that you cannot pronounce. Taking apart this 4.4 has taught me that they are made to break, from the plastic timing guides to the fixtures needed to time the engine properly. I feel everyones pain. It took a month of nonstop work and a neverending line of delivery trucks with small packages of valves, rings and every part and o ring I could sign for. Of course my girl wanted me dead surrounded by cranes engine stands and jacks. My self hatred had reached a new level, no food, no talk just that piece of ** rover. I cannot say how much it cost because suicide is the only cure for what this vehicle has cost me.My heart goes out for everyone who took rover for strength. If you do not have a friend with a degree in mechanical (me) or a huge ungodly amount of money to throw at The lying ** called dealers do not fall in love with the ** named rover, walk away, run away, shoot yourself first, the medical bills for a stroke are cheaper than what it costs to keep this thing running, it will squeeze every last breath from you and then demand more....I wish I could listen to my own words, rover will always be my only girl. Please help me I love her so...
Its only two years old and a piece of **. My Rover didnt even make it out of warranty before it had issues. I had replaced the alternator just before the warranty was up. About 4 months after the warranty was up, I had small issues with the vehicle. Exactly 1 year after I replaced the alternator, I had to replace it again, and this alternator is overpriced like you wouldnt believe! My vehicle is now currently sitting in a transmission shop, where they just called and told me that I needed to just trade in my vehicle because I have over 30 codes wrong in the diagnostics. My rear end, and my engine is next to go out in my vehicle! The transmission shop is not even charging me for the service, and he said that he wouldnt feel right fixing the transmission, when the engine in the rear and is about to go out of my vehicle too. I wish that Land Rover was that honest with me when I bought my vehicle. I am a previous Mercedes owner. I will never, in this lifetime, ever purchase another Land Rover.
Land Rover Discovery Sport. Where do I start? Ill start by saying that that this is a comparatively inexpensive vehicle built by a luxury car company (mine was $50k compared to $80K) and the TATA company just cant do it. The 4 cylinder turbo is zippy once it gets going and the car is fun to drive, holding like glue in the inclement weather. But thats where the joy stops. The car has experienced problems since 150 miles on the clock. At the time of this writing Ive owned the car for 6 months (4500 miles) and its been in for repair, literally more than 3 of those months, 12+ weeks. Im going on my 9th straight week in the shop it right now. Multiple check engine lights (that was the first), transmission electronically leaving the gear (unable to duplicate), seat quality/fit problems, screen and radio malfunctions (reported software updates) brake wear warning, more rattles than my 1997 British convertible sports car coming from everywhere.This car even has a rattle mod that requires disassembly of the interior down to the sheet metal, cutting and re-welding body panels. My out the door price for the car was $52,500 in November. The dealer has offered my $45,000 in mid May and to get away from the total aggravation, Im taking the $7500 hit and NEVER going back to Jaguar/Land Rover again. A $1250 loss for every month Ive owned it and a $2500 per month cost for the time I was able to operate it, and Im happy to get away. Had I looked into the internet user groups, I would have seen all the problems owners are having worldwide. Do your research before jumping into this. The badge means nothing. This is not the Land Rover of the Queen.
Hi. We bought a brand new Land Rover Discovery 2018 last year. Every month has been in the shop for some repair (back seat broken, upper arm left broken, next month upper right arm broken, wire in the control panel not connected after some repair, hood not opening, radio not working and more). Every time it take 3 weeks to have an appointment or more if you need a loaner car. Today I called and the next appointment for my car will be December 12 but I am going in vacations so not before January 12 2021 now. My problem on top of it is I am living in the mountains and the loaner car will not have any snow tires so I am pretty sure I will not make it back home again. I am so tired of the service. I want to sell my car but I cannot do it until my car is fixed.
I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.
I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.
@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **
In May 2019 I leased a 2019 Land Rover Discovery Sport from Jaguar Land Rover Edmonton. Several issues occurred with the management of the lease and the transition did not occur with ease. I was charged a few thousand dollars more than the accepted offer but the dealership was reluctant to take responsibility or explain the difference. I was excited about driving the vehicle so I let these things go. Unfortunately in June 2019 I started having issues with the vehicle so I instead travelled to Jaguar Land Rover Calgary to rectify my issues there to hopefully gain a different experience. Some issues were resolved (bearings, water pump) after extensive persistence on my part but there was a reoccurring issue with the transmission. I took the vehicle in 5 times and nothing was resolved. I involved Jaguar Land Rover North America on three separate occasions for assistance when the vehicle got worse, and other events occurred. The vehicle became less reliable to drive and on July 29, 2020 I experienced severe jerking, struggles to change gears, mis-shifting, and slipping of the gears. It was of great concern. The vehicle was towed back to Jaguar Land Rover Edmonton and I was told there was “nothing wrong with the vehicle” by the General Manager. Another manager told me “that is how discovery sports drive.” I know others that drive discovery sports and they have had zero issues. @Landrover North America told me “the vehicle was repaired” but all that was done is the factory settings were reset. They didn’t look at the transmission nor did a Foreman drive the vehicle. I was told by others outside the dealership and the manufacturer that it was a transmission problem. I wonder, do they want to duplicate the issue? I asked for a new vehicle because of all the issues but instead Jaguar Land Rover Edmonton and Jaguar Land Rover North America threatened to tell the bank I abandoned the vehicle if I did not pick it up. The General Manager in Edmonton told me “I am not losing money on that vehicle. It is a bad investment.” Yet they leased me the vehicle. The vehicle had been previously purchased by another and returned with 400km. My lawyer sent a demand letter to Jaguar Land Rover Edmonton and Land Rover North America to try and find a resolution but they ignored the Letter. They just kept passing blame onto each other. Lawyers told me it could cost me thousands of dollars to make them accountable but my lease would be close to done before that likely happened. @Alberta Motor Vehicle Industry Council (AMVIC) could not help me due to a “gap in the legislation.” I have not driven the vehicle since the incident occurred in July 2020 but I am still making full payments. It has been in my garage since it was towed back from Edmonton but it was returned with a broken mirror. After reviewing my options, I decided to reach out to the VP at Go Auto Luxury Platform who owns the Edmonton and Calgary dealerships to try find a Win Win solution. After several emails and a telephone conversation he agreed in several emails to lease me a new vehicle for list price and no penalty for returning my other vehicle. He sent me all the details and price of the car. I confirmed there were no other amounts I would need to pay. I travelled to Edmonton from Red Deer to test drive the vehicle to ensure it was what they say it was. When I agreed to the vehicle the price of the vehicle showed up approximately $5, 500 more than list price. If I didn’t notice it then they would have gotten away with charging me more again. The VP at Go Auto later told me it was the “short fall” in my current lease, which is a penalty. I offered to meet him halfway and pay half of the penalty (short fall) but he will not negotiate further and unless I pay the penalty, have larger lease payments, and sign a new lease for another 42 months, I am stuck with a vehicle that looks pretty in my garage. I am told it still has too much left on the lease to do anything about it. Land Rover North America stopped corresponding with me and do not take responsibility for the vehicle and Jaguar Land Rover Edmonton and Go Auto have also not returned my emails. I feel unsafe driving the vehicle and I certainly will not place my grandbaby in the vehicle and take the chance of something happening. I am hoping they will honour their agreements. In advocating for myself in the past five months I have been gaslighted, lied to, threatened, and now ignored. I am a social worker and now I only hope I can advocate for others so this does not happen to them.
It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.
The car is a statement and is not only ready for all weather conditions and terrain. Its just as at home in the city streets as it is on a mountainside. It come in many different colors and finishes, leather and upgrades, care and maintenance packages. I wanted a specific wood grain and needed a sunroof, back carriage organizer, golf package, - specific white exterior. I got everything I was looking for. The truck comfortably seats 4, but 5 is its capacity. I dont have any children or carpooling, just me and my partner. So the size is perfect for furniture shopping.
Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.
Land Rovers Range Rover is classy looking, fun to drive and a gorgeous vehicle. There are top of the line options available and comes in several colors. I prefer the white, such an eye catcher. I am thrilled with the looks of this vehicle. They are also available in standard and upgraded models. The upgrades are well worth the extra expenses to add to this vehicle. I love the options of heated seats and temperature controllers. This vehicle has lots of legroom and can seat numerous passengers very comfortably. I love the way you dont feel like you are sitting jumbled together. Also, manufacturer is easy to work with during the sale and maintenance process. Its well worth the money it costs to purchase. I would highly recommend this manufacturer and vehicle to anyone looking for this type of sub vehicle.
Wow, lot of issues with these Land Rovers. Apparently, I am not the only one. I have a 2015 Land Rover. Problems werent apparent when I test drove it, but they sure developed quickly after buying it. My issues are mostly nuisance electronic issues that the dealer has not been able to resolve... or isnt willing to resolve. The parking brake sets at stop lights and fails to release. The transmission often is confused on which gear it needs to be in resulting in over revving of the motor and heavy clunking as it engages. Radio reception cuts out on local stations that never happened on my other cars. Intermittent wipers fail to operate intermittently. The seat will inadvertently adjust fully down and back instead of to the default Memory 1 position. Sometimes it will randomly adjust while drive.One thing I busted them on early was odometer mileage. It logged 250 miles for a highway trip that MapQuest indicated 180 miles. Perhaps they wanted the warranty to run out as quick as possible. I noted this and reported it to the deal. They said nothing was wrong, but after it was in the shop, it recorded the mileage correctly on the next trip. Strange. Perhaps they are repairing more than they want to let on. The local dealer is now in denial. They tell me they cannot replicate the problem. As the owner, we should have the most credibility with our cars. We drive them everyday, but Land Rover doesnt see it like that. These Land Rovers have electronic bugs and programming issues and it appears Land Rover is hiding from them.
This is our 3rd Range Rover Sport. We have loved our previous 2 and they were great and trouble free. Soooo, we bought a 2019 Range Rover Sport Super Charged 3 months ago.... What a nightmare it has been. I hold my breath every time I start the car to see if the radio will work, I have had the alarm system just go off while in the car (that was fun)... The screens that show everything go off, the alarm on back up system went on and would not go off. The air conditioner has air coming out of it that is barely cold part of the time. I could go on. My car has been in the shop 4 times already and twice the dealership has had it for over a week.I thought maybe it was just my car, but yesterday the dealership gave me a 2019 Range Rover as a loaner to drive. So this morning I start it up and guess what???? No radio or any control on the middle dash are working. Just black screen.... What is going on Range Rover. If Kia can make a car for $20,000 and they work perfectly why cant Range Rover make a car that we paid over $100,000 work????
Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.
Land Rover LR3 Defective Suspension Compressor - Diagnostics showed original part was redesigned and suggested replacement. Contacted Land Rover. They would not replace as it was out of warranty. I told them it was not a defective part, it was a part they engineered wrong which is why the diagnostic showed that part was to be replaced with updated part. After writing, calling, etc I gave up. So I had to have local repair shop replace as the closest LR dealer was 3.5 hrs away, so 7 hrs round trip, plus two nights hotel as they said they needed 2 days. Local repair shop cost was $1,300.00 using Land Rovers updated part (dealer wanted $1,600). Land Rover does not stand by their product. Yes, vehicle was out of warranty, however, I have since learned that others have had the same problem. When I spoke with their dealer, they stated, yes they have had to replace many of these. So if you buy a Land Rover, and they have a known part that will fail eventually due to their poor engineering, you better hope it fails in warranty period.

