@LandRover_UK. Purchased a Brand New custom build Range Rover Autobiography. #JLR vehicles are a death trap Above & Beyond! #RangeRover vehicles are plagued with so much manufacturing defects, electrical problems and engine overheating issues! Im pretty sure I didnt ask for these extras on my £100k plus Custom Build? JLR THE WORST CUSTOMER SERVICE ON THE PLANET. The level of service received from Listers Solihull, Lancaster Erdington, Marshall Peterborough dealerships and JLR Customer Relations has been dreadful. #JLRDEATHTRAP #JLRPlague. **

I bought a Range Rover Sport several months ago. 24 hours after my purchase while on a family trip, I started experiencing software issues. The radio, internet, several areas of the dashboard went blank and no Bluetooth connectivity. The answer was to do a software update at the dealership once I returned. The local dealership has been very nice and supportive applying these updates now monthly, but now we have given up. Since these updates would correct the problem for about 24 hours, it was not worth the time or effort. It is a product issue.My issues are now daily and extremely frustrating. The dealership helped me as much as they could and had to refer me to their Customer Support folks out of NJ. I hope you NEVER have to interact with the team out of NJ. The Range Rover team out of NJ are the worst support team that I have ever experienced. They denied further assisting me and basically stated by email that I need to wait for a new update to resolve my issue. There is no ETA on this issue being resolved. No call back to discuss this over the phone. I have multiple emails and calls into my rep. trying to further discuss my issues over the phone. I have been very patient and nice, but now I am done and now sharing this experience with others PRIOR to their purchase or support others out there with the same situation.

I purchased a 2016 Range Rover and returned the Range Rover Sport about 10 times to have the navigation system repaired due the wrong directions that the system produced. I am a realtor and need use of the nav all day and all week. I have to use my iPhone for directions and when customers are call me all day, I cant see my nav on my phone. The salesman told me that the navigation and equipment was the best you can get and after paying $88,000 for the Range Rover Sport I found that friends of mine who purchased $25,000 cars had navigation systems that put mine to shame! The dealer and the CORPORATE office didnt care. A matter of fact, the unit was so bad that they change the system completely in the 2017 due to the many problems but they wouldnt admit it or make me happy by putting a 2017 unit in its place. Also the cost to maintain the automobile is extremely expensive. Dont think about buying a Range Rover before you read the 1000s of complaints.

This is our fourth Range Rover purchase, and our last. At only five months old it has had three software patches applied (some of the patches have taken 4-6 hours to download, last time my car was in service for three days). Today, the electronic screen froze again, but never reset after turning off and on, which meant no Bluetooth, no radio, no back up cameras, no navigation, no climate, nothing, just a frozen screen). I was told that ALL models from Land Rover are having epic failures in this area and it will be at least two weeks before the new patch is released, and could take a day of service to download it and apply it and so many people will need to have this software update done.Why has Land Rover not been proactive in contacting owners to let them know about this problem? I’m sorry, but spending 120,000 for a car, even spending 20k, deserves far better communication from corporate. I asked the service manager if sales associates are now warning all new buyers of the complete failure of software electronics, he said they started this week. He also indicated he is receiving a half dozen calls a day about frozen screens, SIM card failures, etc and we just have to wait for the fourth update to be rolled out... hopefully in the next two weeks but they do not know when. Shame on Land Rover for the lack of communication or acknowledgment of an epic failure, which has been going on for a long while given the reviews in the past year. According to the service manager the Vevlars are a disaster.Their answer was the electronic control panel is not necessary. We backed up before without cameras, we can pull off on the side of the road to call someone, so you don’t need Bluetooth, and you don’t need the navigation system because you can use your phone, and you do not need your radio, or fine tune climate in the rear... all true points, but at over a 100,000 dollars for a luxury car you expect those things to be working on a regular basis. We were planning on ordering a ‘19 Range Rover as another car, but now we will not. This is our last Range Rover.

I took the vehicle to Land Rover to complain an engine noise. They found out the engine bearing was bad and need a new engine. Further testing, they found out one of the system need a new update software. After getting a new engine it took 2 months to get the vehicle back. At the cashier department, I overheard customers complaining about the high cost to normal maintenance. After this, I will never ever buy another Land Rover. It just a cheap made, over price vehicle

Bought 5/16 from Maserati dealer. Brake issue note on we owe you form. Dealer bailed! Took to LR dealer had inspected - run out 3x factory specs. Drove to NY 1200 miles, paid another JLR and they said no issue. Called original LR Dealer in Fl., said may be some rust due to humidity and car stand in lot. Ok. Not go to used Tow Hitch in my tool storage area. Well will not lock. (Orange key cannot be removed) Turn Green LR key lock assembly, will not lock, so I can remove key. Called warranty company, they said not excluded part, go to dealer. Called dealer to see if they had part in stock ($700) tow hitch. There are four part number for these tow hitches. Long shafts/short shafts are newer.Dealer parts was too busy to see if available, dont want to wait for UK, who gets from India. So cant tow. My Cayenne Turbo, fast as hell, but designed to blow oil, like an oil burner when hammered! Thats the way it is. RRS was driven by a lady and very clean used car, has AJ133 V8 same as XF and good on gas (67mph 1700 rpms-23-24 mpg). Jag gets over 28, but lighter. Cayenne was 20 mpg unless hammered then 9 mpg, but 125mph a no brainer! Bummer Tow hitches dont lock up right and are a road hazard. Poor design, but hopefully dealer will agree this is a breakdown not wear and tear, since used slightly by prior owner.

If youre looking to buy a Range Rover please run. 1 month out of warranty, engine totally done, Land Rover and Jaguar totally looked the other way. Offered no assistance and stuck me with the bill. Totally unprofessional. Took 42 days to get back with me. And when they did the once a year oil change that was required they said was not enough for the $120,000 truck.

The problems with this vehicle started with fit and finish issues within days of driving the new Land Rover Discovery off the dealer lot, that included a squeaky rear seat that took at least four separate visits to fix. Then the problems migrated to the rear liftgate interior panel that continually detached from the body hatch and hug down from one side. I have been back at least six times to fix this problem over a two year period. And each time they fix it and each time it falls apart again. Still no remedy.The best problem, at least for the service providers, has been the non-recall camshaft defect that has been known to Land Rover for some time (not counting the axle bearing failure, that was thankfully caught under warranty). This cam issue totally stopped the car. I finally took the Discovery to an independent garage and am now faced with a $2400 repair bill. Wait, no scratch that; an $11,000 bill. They decided I need a new engine, explaining the cam controller shattered with metal fragments going into the engine.Needless to say, I would not recommend Land Rover vehicles in general. It seems that when these two brands Land Rover-Jaguar, were purchased by an Indian investment company, Tata Motors, the legendary quality and durability was lost. The decision was made to introduce a variety of snappy looking consumer market-class models and trash the historic world-class reliability tradition. Remember all the old movies and newsreels with Land Rover busting through the jungles and mountain passes. Don’t try this too far from town. Trapped in the Outback in a new Discovery would be life threatening. There is a new Defender model, though I wouldn’t hold out much hope for that either - same build, parts and management. Land Rover should have kept the name when they sold out to Tata.

Dealership had my car for four months and returned it with numerous issues just to get their loaner back and shove the car out the door. Came back with a busted windshield, door handle, tire pressure and balance issues as well as a filthy interior. They likely broke the windshield when they removed it to replace the front harness but say it was a poorly repaired recall item from the past. They told me to bring back their loaner and go rent a car and pay for it out of pocket. They offered first to pay my lodging since the delayed parts derailed my travel, then rescinded the offer. The owner even said that I must have done something to it to cause a 2016 Evoque with only 30K miles to completely fail. I assure you, my use of the vehicle has been quite tame, even outright boring compared with the shenanigans you see on the Land Rover Commercials.Land Rover has lost what would have been a customer for life. I fell in love with this beautiful car but its beauty belied the many problems under the surface. Land Rover cares zero for their customers or their brand and youre best off to bring your money to another dealer who cares about their brand and their customers. I spent many years in customer service and can say I have never been treated so poorly.

11000 miles in going in year two of ownership. Yes the software updates for in control pro and screen blanking out were pain early on but our service has been great and our dealer gave us 4 years of annual service free for our early software issues. I really like the truck and judging by how many people own them here in Connecticut, have a true following and loyal fan base who all live through the little things. Also bought wife 2017 Disco Sport that is now on 30000 miles now going in 3 years and outside failed water pump under warranty, been pretty dependable and bullet-proof.

Dealer service is extremely poor. Terrible customer service, communication and turn times. Corporate is arrogant, like they are doing you a favor. Purchased new at dealer and serviced at dealer. Multiple expensive repairs. Never purchasing another.

Land Rover has a variety of styles to meet everyones needs. They bring a more rugged 4x4 type feel to a stylish innovative vehicle and you no longer have to sacrifice style to drive a 4x4. Excellent stereo systems come standard and the air shocks that were on the car provide a awesome ride. Theres a leather interior, and plenty of plug-in ports for phones etc. And the sun roof/moon roof is great. There are plenty of options for everyone from the businessman/businesswoman to the avid 4x4 enthusiast. There are also options from stereo to heated seats. I have twins and a 9-year-old so I had to have plenty of room! This was the best vehicle! Can handle the double stroller and all the football/baseball equipment from my oldest.

Its only two years old and a piece of **. My Rover didnt even make it out of warranty before it had issues. I had replaced the alternator just before the warranty was up. About 4 months after the warranty was up, I had small issues with the vehicle. Exactly 1 year after I replaced the alternator, I had to replace it again, and this alternator is overpriced like you wouldnt believe! My vehicle is now currently sitting in a transmission shop, where they just called and told me that I needed to just trade in my vehicle because I have over 30 codes wrong in the diagnostics. My rear end, and my engine is next to go out in my vehicle! The transmission shop is not even charging me for the service, and he said that he wouldnt feel right fixing the transmission, when the engine in the rear and is about to go out of my vehicle too. I wish that Land Rover was that honest with me when I bought my vehicle. I am a previous Mercedes owner. I will never, in this lifetime, ever purchase another Land Rover.

I had a 2006 Range Rover Sport HSE. I loved it! At about 90,000 km, I started getting intermittent reduced engine efficiency warnings that began to result in low speed stalls. Check engine light occasionally would come on as well. I had my mechanic replace several sensors. Then I took it to the Land Rover dealer (in the next city) who diagnosed a mass airflow sensor as the culprit. This was changed but it kept reoccurring. More diagnostics (and the money associated with that) and resetting of the codes: same mafs but nothing was wrong with the sensor! Land Rover was unhelpful and quite frankly, disinterested. I guess the repeated cost resetting charges were making everyone happy (except me). So, I bought a 2013 Ford Explorer, a great vehicle at a half the cost, same great cargo space, better ride (!) and a more accessible dealer network. Its a great truck.Im very disappointed in Land Rover. I currently have a Mercedes E-class which Ive had for almost 10 years without any significant issues, as well as a summer-only 5-year old Porsche that has cost me only oil changes. I dont mind spending money on vehicles, but I wont be loyal to a brand that cant fix their own vehicles properly. Good riddance, Landie, forever.

I want to know the course of this problem in land rover v8 discovery series 11 (2000 model). When I start the car it will bring black smoking, and consuming the fuel and kill the plugs. What should be the problem sir?

I purchased my very first Range Rover Sport this year and with less than 5 miles on it. I finally took a road trip and let than halfway to my destination remind you all highway. The car started leaking antifreeze. Im so disappointed in this car and now I have to contact my car insurance and file a ** claim. WTF!!! Sounds like poor workmanship to me.

Its my second purchase of a Range Rover. The first was excellent but the second is junk! The car (2015 Range Rover) was fine until it went in for the second service to the Miami dealership. It had normal service plus tire rotation, balance and alignment. It took 3 days which is absurd for 4-5 hours of work. They delivered it back to me and I drove it that night. When it reached 65mph it began shaking and I mean shaking apart. How could it go in perfect and come out a mess with 12k miles? After the second attempt to repair the problem, I was told I had an out of round tire. I was very confused. I called the tire manufacturer and they were more confused than me. They said for the sequence of what had taken place thus far, it was impossible. Still no smooth ride so it went in again. I started thinking about how when I accelerate from a stop into a turn, it seems that one of the tires jerks sometimes. This began when the car was new. When I spoke to my service writer, he had the service manager ride with me and just by chance it did the jerking motion again. The manager said it was normal traction control. Why did I dismiss it so quickly? Im not the expert is the true answer. Did that cause the out of round tire? Now it jerks all the time and shakes at 65mph and higher speeds. To make a long story short, Ive used the Lemon Law of the state consumer protection laws. The dealership had another attempt to repair but it has only gotten worse. I then met with the GM who agreed it doesnt ride smooth. Get new tires and bring it in for a trade was his advice. So I did and the deal for the trade was an additional $8000 and my lease payment went up to $2100. I just stood up and walked out. Thank goodness I saved every email to corporate, which by the way was worthless. 35 emails with proof of dealership lies, the invoices of five attempts, every text message and voicemail backed up with the AT&T bills, 3 witnesses and a law degree is the backup I have. The state and I will send a message to Land Rover loud and clear.

Land Rover has cars different from other models. They are innovated and has quiet engine. They are very sharp, smooth and luxury more than other cars, with shiny interior, chrome rims, smooth carpet and smelled nice too. The salesman helped me pick a car that was right for me, followed up with me and communicated well. I was able to upgrade my ride to the standard I chose and I was able to choose key features. I chose the 6 cd changer, heated seats, keyless entry and of course the sunroof. However I wish it was a little big larger. I sometimes feel its not as roomy as I would have liked and it couldve been a little better. I would love this vehicle so much if it could sit 8 people.

In January 2012, we experienced a blow out on front driver side of our 2008 Black Range Rover, which tore up the wiring harness that was above the wheel well. Land Rover was unable to secure parts to fix the vehicle, namely the wiring harness, for seven months. During the seven months they had the vehicle, they had told us they would take care our financial costs to rent a vehicle during this time due to them not being able to loan us a car from the dealership. They have now refused to help with any of the $3,944 worth of expenses we incurred from renting another vehicle to drive during that seven months. They have been terrible to deal with and are liars. After dozens of emails and phone calls to them during these seven months confirming that they would reimburse the charges after the vehicle was fixed, they have basically now said they cant do anything for us. I will never ever purchase another Land Rover. Our insurance paid out over $18,000 to them to repair the vehicle and they still treat their customers unfairly. We couldnt be any more disappointed in this establishment - not only disappointment in their ability to secure parts in a timely fashion but also in their unfair treatment of customers. This is the first review I have ever written so you know the magnitude of our disappointment.

Since I purchased my land rover, its spent more time in the shop versus the road. Every time its fixed it isnt and you spend more money on another part when it is still doing the same thing. The vehicle is worth nothing but a headache. This vehicle will never be recommended. Nor do I even know why they still exist as SUV company.

This is my second Land Rover Sport. My first vehicle was excellent. Unfortunately both the product and the customer service associated with the product have descended to the level of abysmal. In three months of ownership the car has completely shut down 3 times and been towed from various locations. Within 3 days of delivery the car shut down on a major highway. Land Rovers corporate customer service response is comparable to dealing with a public utility or government office. They are rude, confrontational and unhelpful. This is a very expensive vehicle. It looks nice but that is the end of its appeal. Do yourself a favor and buy a real luxury brand or at least a car that actually does things like start. My vehicle has spent almost as much time in their repair garage as it has in my driveway.

I have the range rover. Its a very quiet ride and feels as if youre floating when driving. Its also very roomy, youre children will love you. It has absolutely fantastic leg room, plenty of room for the pet to come along also. You can also have a romantic evening with your date on the shorelines. They also include top luxury models but do be preparing to spend at least 50,000. The vehicles are beautiful though and well thought out. They also pay attention to detail and you have many options to choose from. Wheels, interior leather, wood trim, many different exterior paint color options and many options for engine. I prefer a v8 engine. They will last a lifetime if you have regular maintenance done.

I bought a new Range Rover Evoque in Feb 2015 only done 6000 miles and the parts are failing as if this is a prototype test model and the company does not have the courtesy to replace the car, all they are doing is replacing parts. The car has been with the dealer for 6 weeks from my ownership of 4 months. Parts replaced so far - O2 sensor, ENGINE, couple of modules, brake discs, rear bumper, doing paint job under the hood... Last I heard they are replacing some more parts. After opening an executive case also, they keep assuring me everything will be fixed without even considering a replacement.

I bought a 2004 Range Rover on 5/12/12 from this dealership (Vision Custom Car). Three days after having the vehicle, the car shut off on me. I called Mr. ** and advised what happened. He stated maybe the car needed service. I took the car to be checked out by two different licensed Range Rover professionals and they stated he sold me a lemon. This vehicle need over 5,000 dollars of work; it had engine problems and all kinds of oil leakage in 4 different spots. I contacted Eric in regards to whats going on. He never will take my calls and finally, I got in contact with him and he stated I cannot give the car back and he is not paying to repair it. I paid $13,000 for the car and over $5,000 to have it repaired. In Mr. **s report of the car (Carfax), the car was in very good condition, had no mechanical problems and no engine problems. Well, that was wrong. I am upset at how he handled business and he should not be a licensed dealership selling cars that are lemons. I want reimbursement of the extra $5,000 I had to put into this car and it has only been 1 month.

Appearance is nice, leather seats is a plus and is offered in a variety of models. Blue colors are the best or black can be sharp too. Many amenities, safe for families, durable, easy to work on, has great tow packages, many different varieties to choose from. Fairly inexpensive for what you get in a vehicle, fun in the snow, great in all weather, great all around vehicle. All upgrades are available and personalized to fit a persons style and lifestyle as well. Safety upgrades are a must and nice for all families. Although all in all I enjoyed this vehicle, there is not much room in it. Made taking long road trips very uncomfortable for a family of four. Feel like the vehicle is meant and made for smaller than normal people.

I bought a 2015 LR4 in March, and thought I would share some information with prospective buyers. Land Rover USA has admitted that there is a problem in the air conditioning system of the 2015 LR4s, a problem that causes a high pitched whistle to be emitted from the dashboard area whenever the air conditioner is on (as it often is if you live in Texas). Land Rover says this is a characteristic of the 2015 LR4s, and have offered no fix for the problem. If you are considering purchasing an LR4, I would seriously reconsider, until Land Rover has a fix for this issue. Though the dealership has tried, they have been unable to fix the problem, and my car has spent over 40 days in the shop since I purchased it.

2013 Land Rover Evoque AC compressor does not work. Verified by 2 Independence shops, now facing big repair bill on a almost new car?? The dealer service representative in Peabody MA does not want to honor even a free warranty check up since the car has 60K miles. Really 2-year-old car leased from them has a AC compressor issue? Waste of money and aggravation, car has all kinds of electrical problems all the time.

This brand has several models of brand. They have a wide selection of colors and options to customize your vehicle to your liking. The different types of Land Rovers have become more nice and sleek as the years have progressed. The interior is beautiful with all leather and the frame of the body makes it perfect for outdoor conditions and makes you proud to own one. Overall, Id rate the appearance as excellent and unique. Way different than any other model of SUV. There is also so much space in these vehicles and it is wonderful. You never have to worry about hitting your head or being in the personal space of the person next to you. Plus, there are several ways you are able to customize these vehicles. Land Rover offers a variety of accessories for your vehicle and upgrading is easy to do.

It was amazing. It was so cool and had so much fun on this brand. It has a lot of rooms and capacity to be helpful to others. Nice and good looking brand as well. Also was satisfied by their services offered. It may be expensive but I like the way it is and yup its worth a penny because its so new and different from the rest of the brand I have had ever tried. I am so happy to have this kind of brand and be lucky to get to experience it.

I am a student in the United States. I wanted to purchase a car from the local retailer in Richmond, Virginia. They refused to sell me a car just because I am a student but I felt it was a race discrimination. They kept asking me from where I am getting my money. I wanted to purchase a car for my own use while I am here in the United States for the duration I am studying. They started asking me personal question like from where will you get your money. For the past three months I have not gotten an answer from them. I went to visit the dealership again but they asked me to provide a 6 months bank statement. I am not sure why would they want one since I am not financing the car (I cant get a finance since I am an international student). They have been giving me a really hard time. There is no law within the United States that would prohibit me from purchasing a car. I currently own a jeep and would really like to add a Range Rover in the family. I hope I can hear from you soon and help me out with this situation.

Ive had my 2017 Range Rover Sport for almost 1 year now and if it werent for their lousy InControl dashboard entertainment/electronics system, I would consider this to be the best car Ive ever owned. NOT. It is so frustrating to wait for the system to boot up. Sometimes its 10 seconds, sometimes its 30 seconds, sometimes NOT AT ALL. Sometimes my volume control is stuck at one level. Oftentimes the InControl signs me out of the system which disengages traffic updates and makes you log back in which is cumbersome and not intuitive to say the least (again)! The app works 50% of the time. When it doesnt work it tells you to drive the car and then try again. Really? $95k for this vehicle? I feel for the dealership service technicians because they take the brunt of all complaints with the Land Rover perpetrators hiding in the background refusing to take responsibility for this issue. Fix the problems guys! There is absolutely no excuse for this. Just really bad management, people who just dont care about the consumer. Advice: Dont buy.

Hi. We bought a brand new Land Rover Discovery 2018 last year. Every month has been in the shop for some repair (back seat broken, upper arm left broken, next month upper right arm broken, wire in the control panel not connected after some repair, hood not opening, radio not working and more). Every time it take 3 weeks to have an appointment or more if you need a loaner car. Today I called and the next appointment for my car will be December 12 but I am going in vacations so not before January 12 2021 now. My problem on top of it is I am living in the mountains and the loaner car will not have any snow tires so I am pretty sure I will not make it back home again. I am so tired of the service. I want to sell my car but I cannot do it until my car is fixed.

I purchased a 2018 Range Rover Sport with the expectation that a six figure car would have everything sorted and working. I was wrong. The media module decides when it wants to work, doesnt load all of my music and contacts, and wont connect to my iPhone if it doesnt feel like it. Ive had it back to the dealer 3 times. They have changed the module and tried everything they can to fix it but I have been told that there is nothing else they can do. Apparently its an issue between Apple and Land Rover and Land Rover wont pay the fee to Apple for system upgrades, hence issues with Apple phones. Its incredibly frustrating considering the cost of the car and the advertising Land Rover puts out about their luxury car abilities. Their arrogance lets them down badly and doesnt bode well for reputation. Ive been left with well get in touch when we have a resolution. Not good enough.

The variety of the car is straightforward. It is good at travel on the land and road. Its a family car that is easy to drive and have a four load that can hold four people for great outings and road adventure. Great for trip where you want to get away and enough room to hold your stuff. This car has it all. It comes in a lot of different colours that and four gear steering, a leather seat that hold against the weather that nature bring plus a GPS that tell you where you need to be. It has a radio of the high variety.

Land Rover has a lot of different selection of cars on their car lot. I think I made a good decision based on the price and the selection that they currently had on hand. They have the most up to date cars on the market. They dont have any junk and they can only sell the best since they do ask for a lot of money as a down payment. They let you upgrade your car just as long as you have the money to do it. You can customize your car too for your style. I like the way it makes me feel. You can fit all that you need to fit. There is a lot of passengers room as well as trunk space. You can carry all your luggage and extras you may need to bring with you.

Range Rover, less than a year old, was broadsided by a red light runner (no injuries). Eleven months later, its still in the shop being repaired due to delayed parts shipments, wrong parts sent, and complete lack of interest by Land Rover in any customer assistance.

I was looking for a car that was luxurious yet practical and Land Rover had everything that I was looking for. They had amazing variety of luxury cars that met different needs of successful people at great prices. They have cars for everyone. Their cars come with so many features you would expect to receive. I upgraded my car to fit my life and there were so many options. I chose the one that I felt was the most reasonable for my money and I am satisfied. In my Range Rover Sport, the passenger capacity is perfect. I do not have children, so I do not need as much space but they do have other models to accommodate that though.

This past weekend I left my home in Central PA Saturday morning to drive up to Saugerties, NY to pick up my daughter where she was at a horse show with my parents and niece. I went to see her ride in her 1st show, then in the afternoon I intended to depart for Southern NJ. My wife is there for the summer with the kids and I drive back and forth. It was our wedding anniversary on Aug 4th, so I was headed there to celebrate with her.As I left Saugerties around 5pm on Saturday, my passenger rear tire blew out. Total blowout, with the wall of the tire torn. I called Land Rover roadside assistance because I couldnt find the spare. It was at that time I learned there is no spare in my car! Only a patch kit, which wasnt going to help me. LR roadside assistance said the only thing they were authorized to do was tow me North to Albany and then have the tire replaced Monday (2 days away). Because I wanted to get to Southern NJ, I had AAA tow the car to the nearest tire store. They believed they could get me on the road before they closed at 6p. When I got there and gave them the tire size 275/45 r21, they said, Thats a real unusual size. We dont have anything like that in stock. I spent the next two days calling around to tire centers in the greater NY metro area - no one has that tire in stock. Most never heard of that size. I was mystified that in one of the largest suburban metro areas of the world, I could not easily find the tire I needed when I had no spare. Did the designer of the truck not consider what might happen in the event of a blown tire? No spare, unique tire size... Off road machine??!! In the end we had to stay 2 extra days in a hotel, get towed 45 miles in the opposite direction of where we were headed, and pay Land Rovers premium prices on the tire to have it replaced. A flat tire, which should take 45 minutes to fix, took 2 -3 days with much expense, frustration and a missed anniversary.As a CEO of a mid-size company, Im familiar with customer service/customer experience architecture. I can only categorize my experience with Land Rover as policy driven and customer tone deaf. The Albany dealership was great. The Roadside Assistance was deplorable. A flat tire on $100,000 4x4 should not cause a 3-day delay... at least thats what my common logic tells me... Apparently not LR. To top it all off, the tow truck was 3 hours late on Monday. They detoured to pick up another accident before coming to us... Up until this point I loved the vehicle. After this incident my perception of Land Rover is not favorable and will likely not trade this Range Rover on another when the time comes. A problem is an opportunity to turn a customer into a fan. Unfortunately I am not. And I anticipate they will do nothing more to make me one.

Purchased a brand new 2017 Land Rover Discovery HSE LUX TD6. While the visual design of the vehicle is great, we had major quality issues pretty much from the start.Issue #1: Massive vibration when driving at 50 mph. this happened frequently, but randomly. Something was not right with the alignment because you could smell that the tires were getting shredded. Thought maybe it was the Goodyear OEM tires which were chunking off at the shoulders - but after multiple alignments (which they said was not out) and brand new Michelin tires, the problem still happened.Issue #2: Like so many other people have commented, this thing had major infotainment issues. Screen would sometimes not come on at all. Other times it would freeze. Navigation got so bad that eventually it was stuck thinking we were driving through the middle of the ocean. Had it at the LR dealer at one point for nearly 3 straight weeks. They completely rebuilt the infotainment system and had to do video conferencing with corporate engineers in UK. Problem was fixed for a short while but then they randomly started happening again.After spending $74k on a brand new car, and this being our second LR we had owned, we traded this back in for a different brand SUV. Hugely disappointed with how LR handled. Call to corporate, they tell you to call the dealer. Talk to the dealer and they tell you to call corporate. Stay away like the plague. Beautiful vehicles, but poor quality.

I have been driving Land Rovers in my family since 2005 and exclusive owned 5 products so far right from LR3, LR4 and most recent Range Rover sport diesel 2016s. Purchased my first Range Rover sport in May of 2016. The car spent more time in the dealership due to transmission issues and leaks on an ongoing basis. I traded the car for another Range Rover Sport TD6. After about 1000 miles transmission fluid started leaking and could smell smoke in the cabin. Minor leaks but continuous. Dealer took the car in twice to change out various seals. However leaks continued. Car has been at dealership for over a month. Dealer lowered the entire transmission and determined that the transmission fluid leaked through the material of the transmission housing. The material is porous and allows transmission oil through its walls. So dealer order a new transmission for a car now at about 2000 miles.There is major issue with the material of construction of the transmission and is quite unsafe in my opinion. I have asked for a full compensation through dealership and Jaguar Land Rover North America. The response so far has been very slow both from JLR North America and the dealer tells me that such things take time to resolve. Meanwhile I continue paying for the car. My main concern with the car is its reliability and safety. I am still waiting to hear dealer and JLR North America. I will update post as issue gets resolved. Meantime any advice highly appreciated.

They only offer three models. We went with the LR4 because it had the third row but I wish it had more options for the price. I love the third row. It seats my entire family comfortably. Some third rows feel like afterthoughts and the passengers are squished in but the LR4 avoids that nicely. I also love the four wheel drive options, the cooler in the center console, and the automatics wipers. But I wish they offered DVD screens in the backseat. Also, Land Rover doesnt offer as many upgrades and personalizations as other luxury car brands but what they do offer is top of the line. The leather seats are better than other car brand leather seats.

I have had my vehicle for about a year and have only been able to drive it a little over 8 months due to the incompetent services rendered. Today (Mar 2nd 2017) I received my vehicle after 2 1/2 months (Dec 16 2016) of it being in the shop for the third time and it was delivered with a broken windshield window. The service manager was notified and informed the tow truck driver to still drop off the vehicle; not to mention the RANGE ROVER road assistance crashing the vehicle into my garage on one of these three occasions.Dealings with the RANGE ROVER BRAND has given me a negative image of them and how they treat their customers. Nothing has been resolved after over a year with dealing with RANGE ROVER Customer Service and RANGE ROVER USA and now they have forced me to look into the Lemon Act for my State. BUYERS BEWARE!!!

Land Rover offers the Discovery, which is the model I finally decided on. There is also the Range Rover and the LR4. I love this brand because it is very sleek and resourceful. I love the new design - one of the things that caught my attention and had me look into this brand. This vehicle is very comfortable and make you feel proud to be an owner. It was just what I needed. The storage compartment is very accommodating, to say the least. This brand have great control both on and off the roads. It handles very well on wet roads. It is very versatile with exceptional technology. The technology inside is excellent - simply a dream.

Range Rover 2015 sport - Car lost steering power while I was driving with only 3,000 miles. I couldnt turn the wheel at all. Problems with the battery, it was replaced once and continues to drain and shows low battery every other week. New car with lots of problem. Im trying to return it and get my money back. IT is a true lemon. Beautiful to look at, but cant trust it anymore.

Has anyone else got one of the new 2013 version Range Rover Sports? I had delivery of mine in Feb. 2014 and have now been through 3 windscreens. They get a tiny chip and crack instantly. This isnt good! Right the way across the screen!! Im getting nowhere with Land Rover themselves and need to take this further so need examples of anyone else in my situation as Im being told that Im the only one having this problem. By the way, I know Im not as Ive got a friends partner whos now been through 6 of them. Hes not getting anywhere either!

Land Rover offers great vehicles, which are very economic on gas and great for road trips. Its easy to fix and take care of. Its a very nice and sophisticated type of vehicle. The interior is very nice, mirrors work well, electronic locks, and spacious room to put things to go on a travel. It has enough room to fit a family of 6 and room in the back to put bags and luggage for vacation and has plenty of room to be comfortable for long trips. Every few years newer models have been produced and the options have become more updated.

BUYER BEWARE!!! Horrible Customer Service, rude, intentionally evasive and misleading!!!! Discounts quoted changes without explanation hoping the buyer won’t notice. When asked they lie, become evasive and simply make it hard to do business with. Be careful when dealing with Seth and Devin.

Bad service. The RR give you the dirty. Very expensive for the quality.

Range Rover sport HSE 2010 - As I read some of these reviews I realize that this scam bags at dealership did not disclose that these cars had to be recalled. I bought mine at November of 2010. Within the first month my navigation and center council kept on shooting off. They could or fix this even though the tech from England tried to remotely fix this. After thirty days they replaced the entire wiring and later on I sue and won 8k. Then I see the same violent leak and it was water pump and I have this again after 4 years. Then the gauge in the gas tank broke/stuck and I was left in middle of highway. Beautiful car even after 4 years but crappy workmanship. My boomers are coming out and body shop is telling me he does not like to fix it as any time he touches these cars something else break and does not worth for him.

Ranger rover evoque 2014 - Just got this vehicle few months back. Dealership at Flatiron tried to sell us with extra tags... but thats another story which was the start of the poor customer service. So vehicle was working perfectly until we took it back to the center for some updates they called us for with a letter. We get the car back, door floor lights stopped lighting and after one day car wont start altogether. Wed call the same service center and he tells he doesnt have time and I will have to wait 7 days for them to see the issue. (This is the place we got the car and they did the update.) We called another service center, they were ready to see the car. So now we are responsible to get the car at the service station. Called roadside assistance and they were not able to find a towing company. Spoke with them several times. No use. 3 days I am sitting home with car standing on the side of the road outside my house. No assistance, no spare car offered. Just scared what if I was stuck at on a highway or middle of nowhere. Highly disappointed. Rethinking my decision to buy Land Rover. Really questioning the premier tag on Land Rover... is it true?

When I first received my 2018 Range Rover HSE it was a great car for the first month but its been a year and now I absolutely hate it, here are some reasons why. The infotainment system is the worst that I have ever worked with. The screens in the car will all go black in the middle of driving, even on the highway. It is impossible to connect a brand new iPhone X to the BRAND NEW Range Rover, I have tried relentlessly to connect my phone to the car through Bluetooth. The Bluetooth in the car is always failing. The glitching and lag from the infotainment screens make you want to take a baseball bat to the screen. If you have made it this far in my review now Id like to tell you that my family have had 6 previous Land Rover vehicles and I have a heart felt love for the brand. But, if Range Rover wont fix their infotainment problem, I will never buy another one and suggest that no one should either.Finally you may be thinking to yourself,Did you do anything to resolve the issues? Yes, I have gone to my local Range Rover dealership more than 2 times and they have given my car updates. These updates HAVE NOT WORKED. I still face all the same issues I had faced about 11 moths ago. My favorite part in this experience is the lack of reality that my local Range Rover dealership has. They have told me repeatedly that if I experience any problems with my car them I should,pull over and shut off the car for 5 to 10 minutes. So I guess every time there is malfunction with the infotainment system (which is about every day) then while driving to what ever destination I am traveling to that day, I should just pull over and take, 5 to 10 minutes, to restart my car. Im gonna leave this review by saying I used to love Land Rover but my car sucks and so does the Land Rover for the way they have dealt with this issue.

I was driving my 2013 Range Rover Evoque earlier today and the steering failed and it started to makes a screeching noise. Fortunately no one was hurt but I was very disturbed by feedback I have received from x3 Land Rover garages. Each from my description of the fault has diagnosed it as a steering rack failure. One mechanic confirmed that this is a common fault and Land Rover recalled 2012 models to rectify this. I have been advised that there is a 3-4 week lead-time to fix due to a backlog in parts indicating that there is a high failure rate and the cost will be approximately £3,000 for a car that has only done 45,000 miles and 6 months out of warranty. I am in the process of ordering the parts but wondered if anyone else has seen this issue as I think it is highly dangerous and should be investigated. I have filed a complaint to the Driving Standards Agency, curious to see if anyone else has experienced this problem.

My 2012 Range Rover Sport Supercharged V8 was a wonderful car to drive, beautiful interior, looked amazing from the outside as well. I didnt have any complaints with it other than it was expensive to repair when things came up, and they did. But I knew what I was getting into and when you buy an expensive, luxury vehicle you expect this. What I didnt expect was a timing chain failure that destroyed the engine at 77,000 miles. What made this worse were a couple things.I apparently was wrong about the extended warranty I purchased. The dealer played the extended warranty as a way to buy extra coverage once the manufacturers warranty ended. This would have given me coverage for another year and or up to 80k mileage, which is what I thought I bought. Apparently Rovers dont get that type of coverage offered to customers because insurance companies know the issues are common in Rovers so they only offer extended warrantys that coincide with the manufacturers. Tells you something about their track record. I obviously didnt read the fine print on the warranty I bought and missed it covering this tragedy by 3k miles and 3 months.To fix the engine on this vehicle you have to replace it with a used one (about $12k) if you can find it or a new one ($30k). When I started digging into this I found out that Land Rovers V8 supercharged engines (also in Jaguar) have this timing chain failure happen all the time. I called a mechanic who specialized in Jag and Land Rovers and I began telling him my problem. He took over the conversation and began asking me questions like (is it a 2010-16?, is it the V8 supercharged? was it a timing chain failure? Did it have around 80k miles on it?). I was blown away as if he was a mind reader or something. Turns out, this happens so often and he repairs them so frequently that he knew exactly the situation I was in. He said its typically a $7-8k service call. That it happens all the time. I was really pissed off as you can imagine.My dealer was downplaying it like I was just some unfortunate person, like one in a million that this happens to. As I went online and started searching for information on this I realized that this is flaw in Land Rover/Jaguars v8 supercharged engines across their entire line. They know it. They deny it. And my guess is because buyers of these vehicles like myself have money, they just chalk it up as darn this must be my bad luck, oh well and dont say anything or make a big deal about it.Im not either other than writing this review I guess but my valued at $30k rover I had to salvage for $7k while I still owed $16k on the loan. I lost $23k in value because of a common engine component failure. Will I buy this great looking, good handling, awesome car ever again... no. So for all of you out there who want to own or do own one of these Jag/Land Rover V8s... Be very aware of this problem. It could cost you a bundle.

Land Rover was awesome. I loved the choices that they had for the public to choose from but I fell in love and picked the white truck that I purchased and even after I picked my truck there were still a ton of other colors and options that I wanted. If I had enough money to afford a second one I would have bought a second. I would pick a white one with peanut butter interior because the last one that I bought had a white exterior and black interior which wasnt really my favorite option for the truck.

Purchased 2016 Evoque brand new. Check Engine light came on at 397 miles on the car. Took in for service, dealer fixed it and car was with dealer for 2 days. Drove under 100 miles, Check Engine light on Again. Back to dealer for repair. Dealer kept it again for few days and fixed issue. Drove 200 miles again and check engine light on again. This time dealer kept the car for 2 weeks. After lots of phone calls to manufacture and dealer they agreed to replace my vehicle for another Evoque. Happy customer again... But guess what. Drove replacement car for about a month with under 900 miles check engine light ON. Very unhappy with truck so far and Would Not Recommend it to anyone Buy IT. Look around, you will find better Quality cars around.

The car offers DVD, good size video screens, the power is magnificent, for towing anything is the best. It is high-performance and the HSE. It has InControl smartphone app integration and it offers Driver Assistance package, includes a lane-departure warning system and 360-degree parking sensors. It also include standard satellite and HD radio across the lineup. You have to drive it to experience. There is enough room for both the passengers and the luggage you carry. It is suitable for the family, small to large, sitting area gives enough leg room for the tallest, and seats recliner positions good.Mine is the old shape but does not differ from the newer shapes, as the most features are the same, the electronics, the in-car entertainment is the best, and space for luggage. I could upgrade certain features in the car like your motor plan, and the main onboard computer. When you buy it new, you can select own color, size wheels and much more.

I have the RR Supercharged. I purchased it in Mexico City in 2014 directly from the LR importer (and not any distributor) and actually has 22,585 kilometers, and I sent it to ETB Armoring company, the only company recommended by LR. This RR is in a very BAD condition due to the bad or the worst armoring assembling, everything vibrate and makes a lot a noise and the suspension is in a very bad shape. It looks like a 2 millions kilometers and not +/- 20,000 kilometers. And from the LR Company here in Mexico City NOBODY cares. I called many times. The person in Charge of Service by the name of Antonio ** and he did never care. What about the promises that is a millions kilometers SUV?! And the best service EVER? I think they meant NEVER and not ever...

We went to Land Rover in Albuquerque, NM with the intent of purchasing a vehicle. Upon meeting the sales representative we immediately told him the things that the vehicle must have. The very first thing we said was, The vehicle must have Sirius XM radio as we live in a small town without radio options. We were excited to purchase our brand new 2017 Discovery Sport HSE. After signing papers and getting on the road we were unable to figure out how to access the Sirius XM radio. After getting home and reading the manual we still were unable to access Sirius XM. I have never purchased a vehicle and NOT had the sales representative call the next day to be sure everything is well with the vehicle, Land Rover, to say thank you, to check on our purchase... nothing. After not receiving a call I finally called them to ask about the radio. The sales rep says he needs to look up that information and upon returning says no our vehicle does not have Sirius XM. Later I called and spoke to the someone in the financial office to ask a question about gap insurance, and he eventually asked how everything was. I expressed my disappointment in the vehicle not having the one thing that we said the vehicle must have. He said it was likely not added to keep the cost down. I explained that we chose the HSE for its extras and that we purchased a $55,000 car not looking to save a buck on the radio. He said he would get back to me. He later called back to say that Sirius XM is an option on the vehicle purchased for about $800- $900 more. I would have gladly paid this! I was scheduled to go back to the dealership a few days later to have the car washed because on the day we bought it there was no one available to wash it. On the day I returned to have it washed the sales representative asked for the extra set of keys to the car I traded in, took a copy of the insurance card on the vehicle I purchased, and asked if there was anything else he could do for me. I was shocked. He didnt intend to have the car washed at all. I told him I talked to the finance guy who said Sirius XM was an option for $800-$900 and I said I would like to purchase it. The sales guy told me it was no longer an option once the car had been purchased. He did say he would look into it some more and get back to me, which of course never happened. I am so disappointed in the customer service of this company. I have had much better customer service buying much less expensive vehicles. I would have definitely went to BMW or Lexus if would have known Land Rover had such poor customer service.

2019 Velar Safety Issues. Be very wary. The quality of the range rovers has dramatically decreased and, in my opinion, pose a safety issue. I have had the following issues that have gone unfixed because range rover does not know how to fix their own vehicle. - Back hatch closes without prompt and does not stop when it hits something (someone). I have been personally trapped in the hatch several times. - Infotainment center (all displays) lock up and do not reset when the car is turned off. Resets after 4+ hours. This is a big issue since the entire display unit is tied to this. You cannot change or see speed, air temp, etc. - Differential issues - locked up differential that the dealership insists is how the car drives!- Bad fan motor - sounds like an airplane.I have video proof and range rover insists on not fixing the issue because they cannot replicate it.

After spending time deciding on an upgraded SUV, I was compelled to the Land Rover Discovery Sport. I felt that the brand name would mean quality and high technology. I was very very wrong. The 2019 model still does not even support Apple Car Play - this feature has been available in much lesser quality vehicles for many years. The website leads you to believe that 2017 models onwards were equipped.... this is incorrect. After leaving the dealership, I learned that my vehicle was having a technology issue as the incontrol element would not work and I could not start my vehicle remotely. After 1.5 months, after bouncing me around from person to person - they finally updated tele-metrics. I was told this would update the system and Car Play would be uploaded. They even asked me the brand of my phone for the update. They sent me home with the phone still not connected and said to call customer service. Which after again being bounced around - 2 weeks later they have told me 3 times that car play update needs to be completed and 4 times that my car is not eligible. I am blown away at the lack of support, lack of knowledge of their own product, lack of follow up and incredibly outdated technology for a $48,000 2019 car. I would suggest avoiding Land Rover as they are clearly a mess. The vehicle itself is incredibly sluggish and very basic in terms of finished and quality. I regret my decision to leave the big 3 in search of quality and new technology as Land Rover is clearly behind the times. Let’s face it - if Land Rover employees don’t even know what the brand offers and websites are misleading, clearly the vehicle quality matches.

Many reviews on this site of problems with the infotainment system. This is a known problem with Range Rover and Velar. I have had very weak digital radio signal in my 2017 Evoque, considerable interference on FM radio, phone drops, and forget about getting reliable service between the phone/USB/Bluetooth and playing music. Press a song in the playlist and another appears! Crackling speakers during robust music and album artwork all mixed up between artists. Frozen screeching screen! All fine on the phone when connecting to other cars! There is a disconnect between the touchscreen and the IMC (the computer under your seat). All software updates have failed to fix the problem. How is Range Rover getting away with not doing a recall? AVOID until they sort it!

Make no mistake, I have been a long time Land Rover fan (Im in the UK). I have had many Defenders, Range Rovers and a Disco 3. I have driven to Africa 5 times in a Defender including through the Central Sahara Desert to Niger and have another rebuilt Defender 300Tdi 110 now ready to go again. I have just sold the Disco 3 after a few problems cropped up - it was getting old anyway. We went to a local dealer, Harwoods in Lewes, East Sussex to look at an Evoque or Discovery commercial or anything else that looked suitable for a family vehicle and seeing clients. Well, yes theres a virus going round but we were told we could not enter the showroom and to go and have a look round the car park. Well the car park was full of various vehicles, maybe customers in for service or staff, who knows? By the way it was raining too. We shuffled a bit and left, rather unamused to put it mildly.If this is the best that LR can do when customers are potentially about to spend £100k GBP or more and become loyal to a brand, then they need to go back to business school. Land Rover has a criminally bad reputation for reliability and appalling customer service. Its not difficult to see why. We went to a Porsche dealer who was open, welcoming and thoroughly excellent. The older Rovers were simple and robust. Parts were good and reliable, not expensive. The newer generation ones are grossly over complicated with dodgy electronics, poor quality components (they have gone downhill for the last few years due to cost cutting as the vehicles were no longer required to be robust due to mainly be used on road, not off road). Throw in corporate complacency, inadequately trained technicians who swap assemblies (huge bills ...) rather than fault find and you have a nightmare of epic proportions. My advice is to buy another brand thats reliable and from a source where you can get personal service when buying and for servicing and not be lost in the system. In the Uk theres lot of experience of Land rovers, more than the US - you have been warned.

I bought a new Range Rover which has a wading depth in water of 85 cm. I drove well below this and car was cutting off. Had to towed to dealership and was told water got through exhaust. Warranty wont cover. Shocking as its advertise as a 4x4. Land Rover South Africa and UK wont assist. Vehicle still at dealer. NEVER BUY THIS PRODUCT AS WHEN THE TIME COMES FOR WARRANTY YOU WILL BE DUMPED AND NO ONE WILL RESPECT YOU AS A CLIENT. When they sell you the vehicle all promises are made. Choose another brand.

Purchased a Range Rover Sport HSE at the end of February 2018. The vehicle currently has 4,500 miles and has been in for repairs 4 times -- the last was for two plus weeks. The issues are all surrounding the infotainment system -- Audio system, Climate Control, Navigation, etc. The latest upgrade of the firmware(s) and replacement of the main infotainment computer resulted in a completely dead navigation system -- frozen map, no audio NOTHING. My phone pairs, but the call loses audio frequently and is unusable.The dealer has been very good, but this is a major design flaw and cannot be fixed. I have begun the buy-back process and so far the dealership and Land Rover USA seem to be willing to accommodate my demands -- namely I want out of the vehicle without it costing me a single cent -- purchase prices, delivery, taxes, interest paid, extended warranty, etc. We shall see when all of a sudden the just under $80K sticker amounts to a refund closer to $90K. First and definitely the LAST Land Rover/Jaguar product I would ever consider. Unfortunately because aside from that Mrs. ** I love the vehicle style, ride and comfort.

My Jeep Cherokee has a nice appearance. Its black and I received several compliments about it. It has 4 wheel drive which has been handy when it snows. It seats 4 people comfortably but can hold 5 people. We took it on a road trip over the summer with 5 passengers and it has not given me any major problems. We spent 6 hours on the road and everyone was pretty comfortable. It is a good vehicle.

I bought this truck used over 4 years ago and couldnt be more happy. Had a couple electrical issues which required changing fuses and had to replace air bags, but that has been all. It is a gas guzzler but overall dependable especially in the winter. Parts are costly due to being foreign, but can find on internet cheaper.

Weve always had a Range Rover in the family and change them every two or three years. This one is a 3 litre diesel HSE with a few extras like air conditioned seats, a fridge in the console, self close doors and of course a tow bar which on this new model is electrically retractable. As all the others weve had no problems other than caused by a moronic parking scam in Spain damaging the electronic brake trying to drag the vehicle away. Land Rover were brilliant, arranged for it to be taken into dealer and repaired under warranty even though it wasnt their fault and we had a free hire car for the 4 days it was in the dealer.

I purchased my Discovery Sport 5 years ago and the moment payments were complete and warranty was up the timing chain broke, damaged the valves and failed the engine entirely. This incident happened a few days ago on the highway (clearly safety issues here!) and I was lucky enough that I could pull over and stay in one piece. Vehicle was towed and dealership first told me in order to replace the valves and fix everything it costs 10,000 $. They then called again and said they dont even feel comfortable with that because it can fail again so the entire engine needs to be rebuild therefore cost will come to 20,000$!!Now to be clear, I have serviced this car year every year (64000 miles currently aka well below 100k miles) since purchase and have completed all the recommended replacements and services with the dealership asked me to do since 2015. In fact the question now is why at each service visit multiple parts had to be replaced (costing anywhere from 500-4000) and now at 5 year mark the entire engine fails!!! Do your research. I looked this up and there is a lawsuit in 2018, same incident right after the 5 mark warranty. The customers car shut down when the customer was driving (in NJ).Company should be paying 100% for this repair or simply buy this junk back from me and give me a new car. I am in a back and forth situation with the dealership. I called the company and they opened the claim for me but the person on the phone had the audacity to ask me well I am not sure what you want us to do here. They also havent bothered following up. No one made any comment about the safety either!! As of now it is clear to me the company does not back their own products and they failed to inform the customers about the issue or recalling it when they knew very well timing chain has ongoing issues. More importantly safety is not their concerns at all!!! This matter will be escalated on my part! Dont buy their product!!! Choose wisely and do your research. I will be happy to spread the word on every social media platform so customers are aware and know their safety is at risk!

On 23 July 2014 I purchased a 2011 Range Rover HSE with 35,043 miles on it for $63,289.00 from Land Rover Seattle. At that time I also purchased a warranty from National Warranty Corp., for $5000. To date I’ve put less than 35k miles on the vehicle. So basically Ive spent over $1800 per mile driven. The vehicle has completely stalled out (complete loss of power) on 6 different occasions. On three of those 6 occasions I’ve been put in life-threatening positions. On this last occasion, while entering the freeway at 60 miles per hour the vehicle stalled out. Two times before that I stalled out while crossing a major intersection blocking 8 lanes and the police had to direct traffic and call in 2 other officers to push me out of the way.My vehicle has been in the shop for approximately 100+ days in the last 5 years. I’ve been very patient, but this last close call has pushed me over the edge. I’ve been so traumatized that I no longer am able to drive the vehicle. I contacted their corporate office and the dealership. The sales manager told me, over the phone they would give me $18,000 toward a trade-in + another $2000. When I got to the dealership today they told me they would give me 10K. for my car. It was my dream to own a Range Rover, but clearly it is only for the very wealthy, as I cant afford to drop 63k on a vehicle that I put 35K miles on and the value is now 10k. Please also note that I had a 45,000 and 65,000 mile service on the vehicle.

After owning this 2022 Land Rover Defender I have problems. The camera have a red box around the screen and my backup sensors and front sensors do not work. I have to bring in to the dealership but I’m on vacation in Cabo San Lucas for 4 months and there’s the problem. Won’t reimburse me on trip protection because the car is drivable. The closest dealership is 1056 miles away 1 way. Also there are a lot of noises coming from the driver headliner by the grab handle. If you pull down the noise goes away. In the back also there was a noise and I put some tape on the problem area and so far the noise has not came back. You would think on a $91,000 car customer service would help you out better.

Memphis, Tn. Bluff City Range Rover. Very dissatisfied!!! Drop my vehicle off to get some repairs done on July 10, 2019 for (REPLACE BOLTS/RESEAL EXHAUST LEAK. I received a phone call from Mr. ** my service rep. (very nice guy) on July 15,2019 informing me my car was ready for pickup, he also stated that they find another leak that’s going to cost me 4,953.32 total for a new (TURBOCHARGER) after 5 days with my vehicle. Only with 104,000 miles on my Range Rover EVO 2014. I ask ** why they see this when I got the diagnostic done. (Paid 150.00 for diagnostic) I was told to fix the problem that it would only cost me 527.98. At this point, Im like, Are you serious sir. Ok I get to the dealership to do the test drive with Mr. Mike ** on July 16, 2019. While I was driving my vehicle didnt sound no different than when I dropped it off.I ask Mr. Mike why do Ive pay for something that I to still take it to somewhere else to get repairs done? He said, “Let me check on this for you. Because you shouldnt have for the service.” Mr. Mike was very courtesy. By this time a hour has pass by, then Mike approach me again stated his district manager said that I will still have to pay for the service, due to the labor. Wow! Why paid for something that the same problem that you stated you would repair, that’s still not fix. REALLY! 2 hours has now pass by, I ask to speak to Mr. Dennis **. I went into his office and ask him why pay for something that’s still not repaired. Mr. Dennis said in front of me and Mr. Mike because of the labor and also they find another leak, once they got to the part on my vehicle. He once said again the guys has to get pay for the labor time. But my vehicle is driving with the same sound from when I dropped it off.I told Mr. Dennis it sound like you more concerned about the money than the situation and not the relationship as a long time customer. Why pay for something that you didnt repair? At this point I said a few words to him, paid and went on by way. Very horrible situation. Mr. Dennis had not concerns at all. Very Rude in the way he spoken to me. His main focus was money/labor! Ive begin coming to this location since 2015. No problem at all with customer service. It was a COMPLETE RIPOFF. I wonder how many people get ripoff daily here. 2 hours 30 mins and he took my money with a unrepaired vehicle. Spoken to several of mechanics. They said to me this doesnt sound right at all. I dont think this is a bad place--just a HORRIBLE GENERAL MANAGER. Mr. Dennis rob me with no mask on!!! Fighting now to get my funds back. I pray you make this right. Upset & disappointed

Purchased Land Rover Discover 4 brand new with 8km on the clock. Attempted to drive home. Only made it 6km along the highway when the transmission failed. Land Rover were horrendous to deal with. Firstly asking if it could be driver error (it is an automatic!) then insisting on replacing the entire transmission against our wishes. Two weeks after the day of purchase and all along we refused in writing to accept the vehicle, yet Land Rover drove it to my place of employment and left it there. I had just signed up for a 5 year Lease so couldn’t get out of the contract without great financial penalty. So we were stuck with this lemon for 5 years and it has been so unreliable, the best it ever performed was when sitting on the back of a flat top tow truck. Suspension cracks, constant oil leaks, shudders at speed (really, really shudders!) breakdowns and clunking noises are all part of this heap of rubbish. Never again!

I bought a Range Rover Sport HST 2022 a few months ago. Has been in the shop for the last month. Dealership has put several hundred miles on the vehicle in road test. They cannot give me a return date for my vehicle. Cant believe I spent over a 100k on this vehicle and it doesnt even make it to 5k miles. Definitely a lemon, and the customer service is horrible. (Wanted to give 0 stars, site wouldnt allow it)

In all the vehicles I have purchased both personally and professionally I can only report exceptionally delightful experiences with both the dealership and the sales rep - until I purchased a Range Rover from Hennessy Jaguar Land Rover Gwinnett. My previous experience in purchasing vehicles was, in fact, so delightful that when I have purchased my company vehicles at one dealership I have typically used for this purpose that I have sent the dealership staff and sales reps gifts after closing and written glowing reviews and completed surveys indicating satisfaction above and beyond the norm. This is my first negative experience with a dealership and it’s been one I don’t care to remember, but would rather forget.From the assistant manager Mr. David ** developing convenient memory loss as to his promises made as part of the transaction later, after the purchase, to the questionable ethics and practices of Mr. Ricky ** in the finance department. Having previously heard woeful tales from others about their experiences with car dealerships, I could never relate. It has now become my unfortunate reality.After experiencing multiple issues with the vehicle purchased at the dealership less than a month into ownership and only having possession of the vehicle for 18 days of that month long period of time due to the time the dealership had it for the initial repairs it became clear this Range Rover is a lemon. It broke down not but a few miles from the dealership on the date of purchase. The battery light came on even though the dealership said the issue was a fuel sensor which was repaired. They told me that the repair addressed the issue and it wouldnt occur again. Did I mention it died in the middle of Interstate 85? Slight safety issue if you ask me, but neither the dealership nor Land Rover seemed terribly concerned. I mean, I could have been hit by a driver doing 80 mph on the interstate, but perhaps the Range Rover makes for a better coffin than mode of transportation.Then the driver from the dealership that was driving my company car damaged the tires and front bumper on his way back to my home driving the vehicle. Then the check engine light began coming on and going off seemingly randomly. Not yet having a permanent tag for the vehicle while experiencing multiple issues in less than a month clearly points to this being a problem vehicle.Through all of this unfortunate experience I did my best to be patient and understanding. Yet it became clear that approach doesn’t work with this dealership or manufacturer. The dealership will lie to you, make promises they wont keep, mislead you and then claim they never made any commitment of the sort. Please save yourself, do not consider purchasing a Land Rover vehicle.I now have possession, only part time since its in the shop half the time, of a very beautiful and expensive piece of junk that sits in my garage when I do have part time custody because Im too afraid to be left stranded the next time it dies while Im driving it. I mean Land Rover does have Roadside Assistance, but thats right, theyre only open and available during business hours Monday-Friday so if I am left stranded, Im on my own. Lets hope I have a signal on my mobile device so I can make contact with someone who cares - apparently thats not Land Rover. DO NOT buy a Land Rover product... That is unless you want to add stress and frustration to your life and a hunk of junk in your garage.

I have had my Land Rover LR2 for 6 months. It has cost me several thousands of dollars in repairs now and has never completely run without an issue. Its a 2008 with 50k miles. No one, including Land Rover certified technicians, can issue me any sensible answer to this horrible vehicle I am now stuck with. I should have bought a KIA.

I was always told that these are good vehicles. Just very costly to fix. I went ahead and purchased the Rover anyway, and took a chance. It ran good for 5 months, engine light came on, had it looked at and it would come on randomly. Never could get it repaired correctly. I then was driving in a mountain area here in Colorado, when I heard a heavy thumping from underneath the Rover. Got out in the snow and ice and realized my front drive shaft broke at the u-joint which are machined on by a press. When it was flopping around it hit the transmission housing and cracked the pumpkin. So when the front drive shaft went, it also took out the transmission. IM now driving a Volkswagen jetta that I couldnt be happier with while the Land Rover is sitting out back collecting weeds and dirt wondering if I should even fix the damn thing. IM very disappointed with the Land Rover title.

Transmission replacement was declined while under warranty. I had taken my vehicle in for issues with the transmission. I brought these issues to the attention of the dealership while the vehicle was still under an extended warranty. They kept the vehicle for several weeks at a time and did not make any repairs to the transmission. My transmission continues to show signs of impending failure. I took the vehicle back in to have the issue addressed and they said that the transmission needed replacing; however, due to the extended warranty expiration, the repairs to the transmission will be at my expense. The service manager at Livermore Land Rover said that there are several notes in my service records that I had concerns with the transmission problems. I have sought an attorney. However, his suggestion is for me to take the consumer affair route first as he sees that the case is very simple. A preexisting condition is the responsibility of the car company to repair.

My Range Rover started smelling gas in back of it. I called the dealer and they do not have parts to take care of the recall causing the gas leak. They suggested to call Customer Service (Cristina) - They called all the dealers around my area and no parts are available. They suggested to take the car to a 3rd party shop - They could not recommend one. They escalated the call and will take 7-14 days to respond. The customer service agreed to carry the liability of having the Range Rover leaking my garage for 7-14 days. The conversation was recorded for my record. It is the worse car experience in my life.

Omg omg omg... Ill be honest with everyone, they are nice looking cars but whatever you do... DONT and I mean dont waste your money on a Range Rover. I bought one and took care of it like it was one of my child. These cars are horrible, the maintenance on them is non-stop. I mean these cars are garbage and the service fees are wow, I mean you can spend almost the cost of the car in two years of maintenance. My truck was worth almost 20,000 dollars and in the end I took it to the dealer and handed them the keys after it broke down and I swear to you I told them this is my car abs, this is the keys to it and this is the title and gave it to them and walked out.As much as it hurted letting it go cause of the money I spend but in the end it was a relief, Range Rover is a piece of **. Excuse my language but please think twice before buying a Range Rover, the car will put you in big debt. Oh Lord I can tell you so much about my truck it will take me days explaining it, and I swear to you its not just me. I have a family member and also a friend that are crying worse than me. Please please whatever you do... DONT BUY A RANGE ROVER.

I purchased a Land Rover Discovery Sport in March of 2016. By September, the coolant was leaking and they replaced the water pump. A year later, a cylinder in the engine goes and Land Rover is denying any responsibility. Umm, the water pump failing, overheated and cracked a cylinder head. How is that not their responsibility? Their internal service reminder system failed on the car and yet they didnt think it was important to tell their customers the system they repeatedly told everyone was working had failed and they needed a backup. I didnt catch their cars defects fast enough so they are trying to use it as an excuse not to cover a new engine. After 3 months of talking to the brick wall that is customer service, I have had to take my fight to social media along with writing letters to all of their senior executives. Ill keep fighting until they make it right. My car is less than 2 years old and undrivable. I have zero incentive to stop fighting.

Many different types that will suit everyones needs. Very versatile. Customizable which is great perfect fits for everyone. I love how it looks like a nice classic car, without being too overly ostentatious. Suitable for everyday life. You can basically build your own car which I find the most satisfying. I find that this is the most comfortable car I have gotten since its built just for me. This vehicle is very spacious, but not overly big. Holds all my family very well and we even have space left to spare. The trunk is of a decent size as well which I love. Best car I have ever owned.

SUV which you need where I live security system and easy to drive. They are reliable and drives smoothly on all types of road. Can go off roading with it. They have great features like warming seats, window defrosting, heated mirrors, anti-lock breaks, four wheel drive, traction, and great tread on tires. You can get any color they have available, satellite radio, mud flaps, running boards, inside carpeting, color of seats. Has three rows of seating so you can take the whole family out on the trip. If you are going on a long trip so comfort is not going to be a problem for anyone.

Recently bought a 2019 Land Rover. After 9000 km started leaking from the windshield. Water dripping inside the car on the centre console. Tried calling them a few times. They had some issue with the phone going straight to answering machine so I decided to drive to them... Drove 20 min, went into service and their reply was, We cant look at your car for 2 weeks and have no loaner to offer. Can either take a cab home or wait 2 weeks. Let the water drip... I mean what kinda ** customer service is this. Never experienced customer service like this and will be my last car with these guys.

Worst car EVER!!! Buyer be warned. My car has less than 20k miles on it and Ive had more recalls on it than I can count. Its been in the shop constantly. Transmission has blown so many times - once in the middle of a 4 lane highway going 60 mph. Thank God there was a barrier next to me. Electrical issues. You name it. I had an extremely rude employee that I sent a complaint about to the company. They didnt even have the decency to respond to my complaint. For a car I spent over $50k I expect decent customer service.Im a physician and Ive told every colleague I know to absolutely stay away from this terrible brand. I get asked many times how I like my Evoque 2015. I always emphatically tell people to stay away its a terrible, terrible car made by a terrible company and you can get something way better for the same price (or less). And you will feel like an actual valued customer. I cant stress how incredibly awful RR is with customer service, quality of product, and overall attitude towards their customers. DO NOT BUY OR LEASE THESE CARS! You WILL regret it.

We purchased a Range Rover Sport in March 2015 and we have had issues since we bought it. License plate fell off while driving 3 times even after we took it back on day 2 of owning it and they said it wouldnt come off again. That was fun to find. Week 3 of ownership the check engine light came on. Took it in to have it serviced and was told it was just an oxygen sensor and they had fixed it. Week 4 of ownership, check engine light back on, back in for service for 3 days and they said they fixed it but may need to order an oxygen sensor if it comes back on. Week 8 of ownership I was sitting at a stop light. When the light turned green the car would not go and showed a display of put in drive (or something similar), the car was in drive. I had to shut the car off and it still wouldnt engage in drive. I put the car in low gear and got it off the road. After a little while I started the car and it went back in gear. Called the dealer and they said it would have to go completely out for them to be able to do anything and that it must have been a glitch. This happened 3 more times. Week 12 of ownership display wont respond to touch until car is off and restarted.After 6 months of owning the car the coolant low alert shows up and the check engine light is back on. Back in for service. They change the oxygen sensor and tell me that my water pump needs to be changed and that my car needed an update that would fix the display issue and the car not going into drive. Went to dealership because my car is in for service again. Thought we would trade it in to get rid of the thing. They say they cant certify it is a pre owned special because of all the issues and it will take them forever to get the issues fixed. Im losing money. An $80K car should last longer than 6 months. Why should I lose money when the car they sold me is a POC? Land Rover should pay off my car and give me back my down payment in full. I was warned that Land Rover wasnt the quality that I was looking for but I liked the car and decided to give it a chance. I learned my lesson the hard way.

I have a Land Rover 2015 LR2 which Im happy with all of its features though I want to upgrade to the 2016 LR4 because I travel through mountains a lot for business. Its standard features are 4 doors 4 wheel drive, built in GPS, full stereo with CD player and hook up ports for phones and USB, heated front and rear seats and trailer hitch hookup. Really great for winter drive. You have a personalized key entry with key or thumbprint. You can program radio with a subscription to satellite radio. Rear tire hookup on back of vehicle. Plate covers included. I have a large family so this fits everyone including our dog. Me, my wife, three kids and the dog so six of us are comfortable though you could still fit one more person.

WHY I WOULD NEVER EVER BUY ANOTHER RANGE ROVER SPORT. I have issue after issue with my problem Range Rover which I purchased new 2.5 years ago and has only traveled 52000 km. Including: Faulty Electronic Dash - This used to go blank so I had to stop the car, turn off, lock the doors so it would reset and the dash would come back on. Gearbox shuddered bad when turning. Electronic park brake lever come out of it socket so didnt work. Been into service department several times for faulty airbags. Rear passenger grab handle on the roof pulled out of the socket. Seems like small issue but could have taken an eye out. This should be a safety recall issue on all Range Rovers.All of the above items have been agreed to be repaired under warranty although the grab handle took several arguments with Land Rover as they said it was a wear issue and is still waiting to be repaired. The carpet has started splitting on the side wall off the drivers side console. Land Rover/Jaguar Australia and Bruce Lynton Southport have said this is wear and tear. The carpet is like brand new with NO WEAR just a TEAR. Land Rover/Jaguar Australia have refused to cover this under warranty. Currently the service symbol comes on when you first start the car. I told Chris from Bruce Lynton about this issue 3 weeks ago but still waiting for a call when they can fit me in. The quality of my Range Rover has been appalling. You would expect when you are paying a lot of money for a luxury car you would get quality but unfortunately not with my Range Rover. Being such a new Range Rover and having So Many Issues I shudder to think what else is going to fail in the future. PLEASE SHARE THIS WITH YOUR FRIENDS AS I AM SURE YOU WOULDNT WANT THEM HAVING SAME HEADACHES.

I have had my 2015 Evoque for 60 days now and we just picked it up from our Land Rover dealer service for a gearbox fault (I will get more into that shortly). On the way home on the highway, the car lost power in the fast lane, basically shut down and give us the same gearbox malfunction code as before. My wife and 6 year old child were in the car with me when this happen. Cars behind me had to slam on their brakes because my Evoque was slowing at a fast rate and I had no power to get out of the way. Luckily there was an opening in traffic for me to pull into the side of the road. The same thing happen last week when my wife was driving my son to the doctor and A SEMI TRUCK NARROWLY AVOIDED RUNNING INTO MY WIFE AND CHILD BECAUSE OF THE SAME ISSUE! My wife doesnt want this car, I dont want this car, I feel like my family is not safe in it anymore and I honestly dont know what path to take.I love(d) the Land Rover brand and weve owned an LR3, LR4, and a Range Rover Sport. We were excited to experience this vehicle and it has led to nothing but heartache. I believe Land Rover owes me a new, safe vehicle. Especially after being a loyal customer for the last 7 years.

Land Rover is an amazing experience. If you are looking for a classy vehicle, professionally looking and always keeps you on edge and comfortably. The appearance is sexy and elegant all at the same time. Combination between professional and powerful. The smokey gray is to die for. The Land Rover has a lot of space with a full upgrade of electronic. Bluetooth capable, automatic seats, a lot of great things come from this car. It has a very nice space for 5 people with a lot of leg room. Its absolutely amazing for a road trip with the luggage and car space.

The car is amazing! Its very standard but I havent really had any problems with it so far. It helps me get to the places I need to go without a hassle. My mom loves it! The color has a nice feel to it. I would recommend others to try it out and see if they like it because its a very good car and I dont see many people with it. Its very spacious and when I need to I can store things in it. I can have up to 5 people in the car. Its a very reliable car. I have had to put new tires on it just to keep it fresh. Overall I havent had too many upgrades but I would like to change the color up just a bit.

I had a 2014 Range Rover Sport. It was lemon lawed. They sent me a refund check as I had paid the car in full. I got a 2015 Sport as they guaranteed me all issues were fixed. I have even more issues with this car. It gets stuck in neutral and the car has to be fully shut down and restarted. The navigation shuts down en route to a destination. Just goes blank. Now my battery died overnight and it is a nightmare because I have no car tomorrow morning and they dont bring you a loaner. Range Rover is a nightmare. Ive had more issues with this car in 3 months than any other car in 5 years.

JLR don’t care about disability! They just want to look like they care while using my DISABILITY AGAINST ME??? I rely heavily on my Discovery 4. They’ve ripped me off & lie constantly! Withheld vital info from A Motor Ombudsman investigation to sway decision??? Great caution must be exercised with the motor ombudsman as it is run by Jaguar Land Rover’s ex-customer service director!

Numerous problems with turbo not engaging. Several trips to dealership for computer resets etc. ** from the sales/service folks. Still left hanging in traffic with accelerator pressed, no response, then kick in and thrown back in seat. Most dangerous vehicle ever. Horns continuously blowing because I wont go at stop lights. Random overhead lights come on for no reason. If your brakes get close to 50% worn, you must replace the rotors! So Im about $1k into brakes at 34000 miles. Pretty is all its got going for it. Place that sold it to me for 41k offered me 31k 10000 miles later. And it still wont accelerate! Waiting on recall or to invoke the Lemon Law. Land rover service is so far behind BMW as to be in another category altogether. The L for luxury actually stands for Lemon when it comes to Evoque! I want my $$$ back!

With our 4th Range Rover, a 2017 Range Rover Sport, the front spoiler literally blew off the front of our car on a trip. The car having less than 4,000 miles. Contacted the Range Rover Consumer help line, was advised I needed to get an estimate for repairs, and then Range Rover would then decide whether or not they would pay for repairs. I could see where this was headed, and contacted Corporate offices for assistance from a higher level. So far, I have left 2 messages; have not been given the courtesy of a return call from Land Rover North America Corporate. After spending nearly $100,000 for this car, if this is Range Rover and Range Rover Corporates attitude, my advice is to stay away.

Have a Range Rover Sport- bought in August 2014. The car is 6 months old. The car door handle has fallen off. Range rover claims it is not a warranty problem. Poor customer service. A high end vehicle like Range Rover should stand behind their product. A car that is 6 months old should not be missing a handle!!! Nor should I have to pay out of pocket to get the handle replaced as it should never have fallen off in the first place. Dealership told us they have had numerous cars come in with this issue. A defect in the car??? Maybe Range Rover should stand behind their product and not tell customers that its a wear n tear problem. Not when the car is NEW.

Never had such a money pit for a car. Avoid like the plague. Lots of ownership experience with high end/luxury cars--Volvo, Lexus, Cadillac Escalade, Mercedes. Less than two years ago we bought our first Land Rover LR4, brand new. Tires lasted 12,000 miles, brakes and rotors failed at 22,000 miles (today). On top of that, put close to $3,000 into it for regular maintenance checks. In less than two years. Outrageous.

The brakes wear warning came on at 27100 km. I drive mostly highway and I am very light on the brakes, so when I saw the warning I ignored and thought it is false alarm. A week later, light disappeared. Drove for another week, warning brake light came on again. Kept driving, but the light stayed on. By that time I had 28000 km, so I decided to take it to my local garage and let him check the brakes.I was told that the rear brake pads are completely gone and rotors were rusted, so I asked if this is normal and mechanic answer was NO WAY. He explained that the front brakes do most of the work and to have rear brakes completely worn out is extremely unusual. He went on to say that they must have been faulty brakes. I called the dealer which is Thornhill Land Rover and talked to the service manager Sandro who told me that this is normal and depends on my style of driving, in other words SOL.I called Land Rover Canada after spending 20 min on the phone with some dim light lady. She decided after consulting with someone else that it is wear and there is nothing they can do for me. So I am sorry to say that after driving BMW for 15 years switching to Land Rover Discovery 2016 was the biggest mistake. My previous BMW all of them I drove to 65000 km and never replaced or seen brake lights come on. For all of you who are thinking or considering buying this car save your money and headache and stay away. Its a lemon and neither the company nor the dealers care.

I bought my 1st Range Rover Autobiography in 2014. Good car all round apart from slow electrics and infotainment system while started on transmission at 40 000 miles. Range Rover would not fix it so I bought a new 2017 Autobiography. New car has much smaller fuel tank which I dont like. Park distance warning goes off when it shouldnt. Sometimes electric rear seats dont fold down or up. When in automatic the gearbox holds on to lower gears too long and the engine is revving too much. Infotainment screen goes blank sometimes. Bentayga is much better car but I dont like the looks of them.

I own a 2016 Range Rover Evoque. Three days after I drove it off the lot, the engine light came on. A call to their service center resulted in being told to drive it for a week and see if it resets itself. Well, a week later and it didnt so I called back. Within the time frame of the engine light and the servicing, the trunk wouldnt close properly one day (kept bouncing back up) and upon closer look, I notice the latch was chewed up from it forcing itself closed. The Evoque went in for servicing and came out with no engine light and the dealership telling me it had to go into a body shop for 2 days to fix the trunk latches, which apparently arent aligned properly (translation: they lack a proper QA process on their assembly line). A few hours after I got the car back, the engine light came back on. I called the dealership back and was told that the issue is part of a problem that Land Rover hasnt sent a fix for. Great. So since buying the car, Ive had the engine light on and the trunk doesnt close properly. It was scheduled to go in for servicing at the body shop today or tomorrow but the service folks wont tell me what day. I STILL cannot get in touch with them - leaving multiple messages results in nothing. No call back. Nothing. So I have no idea what is going on. And as if all of this wasnt enough, last week we had rain. Yes. Rain. But apparently a Range Rover doesnt like rain. At 2:00 in the morning, I was awoken by the car beeping twice every 10 seconds. I actually thought the alarm was going off, but unlocking and locking the vehicle didnt stop it. When I walked up to the car, the beeping stopped, but the trunk started to open and close, repeatedly, in the pouring rain. I had NO idea what was happening. A quick google search told me it was the sensors for the trunk, and that RAIN does this. Imagine that - RAIN. So I decided to back the car up as close to my porch to try to protect it from the rain, but this didnt stop it. Horn going back off. Its now 2:45 AM. I have an 8 AM meeting. My neighbors are telling me theyre going to take a ** baseball bat to the car if I dont shut it up. So when I approach it (within a meter) the trunk starts to open again, but because its so close to the house, it cant open all the way and then it BEEPS to tell me it cant and then closes. This is no joke. I cant even get off the porch to get into the car to stop it because the stupid trunk opening wont let me. I had to climb OVER the side of the porch and garbage cans to get off the porch (in the pouring rain in the middle of the night in my pajamas) to get into the car. Starting it stopped nothing. So I tried to tape garbage bags over the sensors to protect them - nope. Didnt work. At 3:00 in the morning, I had to drive my brand new 2016 Range Rover Evoque 20 minutes north of my house to an industrial area with no houses so it could beep to its hearts content. I was soaking wet, frozen and exhausted, and I sat in the car until 6:10 AM when the rain decided to ease up enough that the car would shut up. Then I drove back home, showered and went to work. Do you know what the dealerships response was? Remove the fuse for the horn. THIS is what they tell me to do. I drove my Mazda 3 for 7 years and didnt have a single problem with it. Ive owned this Evoque for 2 1/2 months and its been a nightmare. I expect the issue to be FIXED, or give me another damn Evoque sans issues. But dont tell me to drive with an engine light on and remove the fuse for my horn to solve problems. These should NOT be my problems to solve. Its BRAND NEW. So no - do not buy a vehicle because they have issues and the servicing and customer service is absolutely dreadful.

I just bought a new 2011 Land Rover Discovery 4 HSE. And on the day I was supposed to pick up the vehicle, I was told that those vehicles do not come with floor mats. I have to buy one. I was shocked and asked the sales rep (very pleasant and helpful), how such an expensive vehicle come without floor mats. The cheapest Toyota offers that. After a while, I got a call that the manager will put complimentary cheap floor mats, not the original floor mats. Or I could get the original one at factory price. The problem is, in the invoice I got, it was not stated that the car comes without floor mats. And I do have to start the expenses before I enter the vehicle. Does such an expensive car really come without floor mats?