Kia Sorento repairs and service

Kia Sorento repairs and service
Kia Sorento repairs and service

Kia Corporation, commonly known as Kia is a South Korean multinational automobile manufacturer headquartered in Seoul, South Korea. It is South Korea's second largest automobile manufacturer after Hyundai Motor Company, with sales of over 2.8 million vehicles in 2019.

The 2021 Kia Sorento is a midsize SUV that offers a wide range of features across its various trim levels. Some of the notable features available in the 2021 Kia Sorento include:

Engine Options: The Sorento offers a choice of several powertrains, including a 2.5-liter four-cylinder engine producing 191 horsepower and 182 lb-ft of torque, a turbocharged 2.5-liter four-cylinder engine with 281 horsepower and 311 lb-ft of torque, and a hybrid powertrain combining a 1.6-liter four-cylinder engine with an electric motor for improved fuel efficiency.

All-Wheel Drive (AWD): The Sorento offers an optional AWD system for enhanced traction and stability in various driving conditions.

Transmission Options: Depending on the engine choice, the Sorento comes with an eight-speed automatic transmission, a six-speed automatic transmission, or a continuously variable transmission (CVT) for hybrid models.

Safety Features: Standard safety features include forward collision warning, automatic emergency braking, lane departure warning, lane-keeping assist, adaptive cruise control, and a driver attention monitoring system. Higher trim levels may offer additional advanced safety features such as blind-spot monitoring, rear cross-traffic alert, and a surround-view parking camera system.

Infotainment System: The Sorento features an infotainment system with an 8-inch touchscreen display (larger on higher trims), Apple CarPlay, Android Auto, Bluetooth connectivity, and multiple USB ports. Navigation may be available on higher trim levels.

Interior Comfort and Convenience: Available features include a power-adjustable driver's seat, heated and ventilated front seats, heated steering wheel, tri-zone automatic climate control, panoramic sunroof, and leather upholstery.

Exterior Features: Depending on the trim level, the Sorento may offer LED headlights and taillights, roof rails, a power liftgate, and 20-inch alloy wheels.

Driver Assistance Technology: The Sorento may come equipped with various driver assistance technologies such as rear parking sensors, blind-spot monitoring, rear cross-traffic alert, and a head-up display.

Cargo Space: The Sorento offers ample cargo space for its class, with a flexible cargo area that can be expanded by folding down the rear seats.

Available Trim Levels: The Sorento is typically offered in multiple trim levels, such as LX, S, EX, SX, and SX Prestige. Higher trim levels tend to offer more features and amenities.

These features may vary depending on the specific trim level and optional packages chosen for the 2021 Kia Sorento.

Are you looking for some Kia Sorento repairs and service? The Auto Helpers Mechanics can help you with our quality Auto Mechanics. We will get you up and running again in no time.

If your future plans include a new or used Kia Sorento vehicle, trust the Auto Helpers experts. Our trusted team of expert mechanics are located near you and are ready to help our customers with all their automotive needs. We will help you when you are looking for some Kia Sorento repairs and service.

Why use us?

  • Are you looking for some Kia Sorento repairs and service.
  • On time for scheduled appointments
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  • Competitively priced

We have extensive Kia Sorento experience. We excel at anything automobile. Call us today for help when you are looking for some Kia Sorento repairs and service.

Mechanics perform basic care maintenance, such as oil changes and tire rotations, diagnose more complex problems, and plan and execute vehicle repairs. Automotive service technicians' and mechanics' responsibilities have evolved from simple mechanical repairs to high-level technology-related work.

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Product Reviews:


My mother was driving her 2010 Kia car when the gear stick came right out in her hand! Imagine what a shock that was, when she was just left with the stick. My father had to come and pick her up. Shed had to be driving the car slower as the gear wasn't working and she ended up causing a traffic jam. When she could finally pull over into a safe area, she let Kia know. They told her to bring the car to them! She explained calmly that she wasn't going to drive a car with a non-functioning gear stick. The lady on the other end of the phone tried convincing her that she should just go really slowly. Unbelievable!When my mother became angrier and asked them if they really expected her to drive the car, another man came on the phone and tried the same tactic. My mother said they needed to come and get the car. Surprise, surprise; there was no one available. And, to add to this, apparently the gear stick doesn't form part of their 7-year warranty anyway! Now, maybe it's just me, but I'm thinking there's something really fishy about that. How convenient! She asked them what came in the warranty then, she'd like to know for the future!Never mind that she has had continual problems with Kia before and even that very morning when she had gone to get her car fixed after something had fallen off the front, they didn't have the correct parts when she went so that was a wasted journey. It was as if everything was supposed to happen that day in order for us to realize that Kia is a very dodgy company. I agree with the other reviews here: a shoddy company, with shoddy parts and shoddy customer service. They don't help you; they mess you around, and their warranty is very shaky as they try to wriggle out of whatever they can. She'll be getting rid of this car as soon as she can and we'll be spreading the word about this not-fit-for-purpose company!

Avia of Central Milton Keynes, OTHER
consumeraffairs.com


I bought a Kia Forte for my daughter in 2016. She had the car for about 6 months and it was totaled when a hog ran onto the highway during a night that had heavy fog. We had the gap so I wasn’t worried because it was my understanding they pay the car off. I had asked multiple times if this would affect my credit and I was assured it wouldn’t. The car was totaled in March and in September I get a bill for around $1,100. I called and was informed that gap didn’t cover everything so I paid the bill. I go to purchase a car last week only to find that they had put delinquent payments on my credit report until it was completely paid off. That was from May to November they put delinquent payments every month. I called to get this removed because that wasn’t what I was told. Kia absolutely refused to remove it and informed me that in the contract you have 120 days to pay off the car. The gap didn’t even pay their part until June. They clearly don’t care or try to work with people. I will never purchase from them again. The man told me that they never said that and acted like I was the enemy. It was on a recorded line, but it is clear what kind of company they are. Save yourself the trouble. Don’t buy from them. This is the first time that I had ever had to use the gap and if you buy from them and it happens to you they will screw up your credit.

Denise of Waxahachie, TX
consumeraffairs.com


I bought a brand new Kia Carens in September 2009. From the start I had intermittent problems starting the car. At each service I asked the workshop to check the problem, and was consistently told that there was no problem. 2 weeks ago the car would not start at all. I bought a new battery, which helped for 1 day. The car was then with an auto electrician for 3 days and he could not find a fault. Eventually a key code showed, and with the spare key the car started. That only worked for 2 days. I then took it to Kia and they diagnosed that the electronic communicator from the key to the motor is faulty. How come they diagnose it now, but could not diagnose it for the past 3 years?? They wait until the warranty expires!! The quote to replace it is ZAR22,000.00!!! That is ludicrous. Is this a problem that anyone else has experienced with Kia?

Barbara of Johannesburg, Other
consumeraffairs.com


I like the Kia Sorento because it is very good on gas and is easy to drive. It has a lot of space in to sit four people comfortably. It is a great car to go on vacation in too. I would make it have a large backup camera installed in it. And also the gas tank door would work all the time. Also a have handle on the front near the windshield for older people to be able to use it to get in and out with. The car has a noise in the motor but the dealership says they cannot find anything wrong. My mechanic says there is something wrong with the timing chain. All in all it is a good riding car.

Cynthia of Williamston, SC
consumeraffairs.com


I purchased a 2015 KIA Sorento in July of 2014 at Brockville KIA. It was all I wanted it to be. On November 28/2014 I had an accident. I slid through a T-intersection and into a steep but not deep ditch. I expect I was going 10kph as it was in town and the streets were slippery. The Sorento sustained damage to the front lower bumper and front rim/wheel, however the air bags deployed (curtain bags-ceiling and both front seat air bags).The Sorento was taken to Carstar Brockville, which shares a lot with the Brockville KIA dealer where I had purchased. On Nov. 29th the estimate came in at approx. $23000 to repair. I was expecting to have truck ready in a couple weeks. It is now Jan. 26th 2015 and I still have no Sorento. Kia Canada's service has been frustrating and extremely disappointing, as they have made many promises about delivery, but to no avail. I have spoken to customer reps at KIA (claim#**) on too many occasions to mention. More frustrations....As far as Economical Mutual Insurance I believe, if they had done their job in November or early Dec. the Sorento would have been replaced. The parts (air bags/seats were and are still not available). Economical did provide me with a check for $1000 for non-use on rental for the month of Dec. (still in my pocket-not cashed), however it was the end of the benefit at 30 days. Kia Brockville, and Brister Insurance brokers are covering the charges for the vehicle I am using in month 2.Approaching the end of Jan. and still no delivery dates for missing parts. I have pressured for answers from all involved but have just encountered more frustrations and more false promises. As a first time Kia buyer it has tested my patience and understanding of the system. Economical has done a poor job, only doing what they had to and no more. They even suggested on several occasions that, "It is not our fault" and even suggested that the repair shop put the old seats in and let me drive until new seats arrive (no air bags). The shop refused... I am hoping that you can help.

Bill of Iroquois, ON
consumeraffairs.com


Have you ever had to replace a radio in the first 3 years of the car's life? Unbelievable! Took it to the dealership, and we were over the warranty by 2,000 miles. Back to the original question - Have you ever had to replace a radio within the first three years? Let me take this one step further - have you ever had to replace a radio... period? From my own personal experience of over thirty years of car ownership, I can say with great confidence the answer is NO on both counts... that is until I owned a Kia. Before you purchase this car, consider the possibility that they stock it with POS electronics that will go up shortly after the warranty expires. Oh, almost forgot the cost for a replacement of the POS radio is $2,000. You did not misread that quote. $2,000 to replace something that will likely go up in another three years. Before you think of buying Kia, look elsewhere for manufacturers that are willing to stand behind their product!

Rand of Hamilton, NY
consumeraffairs.com


I bought a K900 four months ago. The fuel injection was replaced within 2 months. I don't get the full mpg. No one will repair my car. Took it back to dealer and they won't even buy it back. I'm $20,000 in the hole. The manager says K900 has no value.

Loretta of Los Angeles , CA
consumeraffairs.com


My 2011 Kia Sorrento was literally a gift from God. I genuinely would not have chosen it but circumstances dictated my purchase, I would not change a thing. This vehicle is efficient, reliable and affordable. I would buy it again!

Deborah of Sorrento, Louisiana
consumeraffairs.com


I bought a van from Kia west Edmonton last month and I was told that I will get my brand new van the 5th of May, then the 7th, then the 11th, then the 15th, and today we are the 19 of May and I did not receive my van yet. Every day I make calls to Kia west Edmonton and Kia Canada and until now I can't get an answer from them, I suppose to leave on a vacation with my family for a big trip with our supposedly new van but we had to cancel all our bookings and reservations because Kia Canada does not give a damn about my kids.When I called to Kia Canada and complained to the lady, she told me she will get in touch with me in the afternoon, she did call back but she said she could not get in touch with Kia west Edmonton, imagine the whole day. She could not get in touch with them so after 10 minutes, I called Kia west Edmonton and wow I can reach them so easy. Until now, am not sure when I will get my van - this a great service. Everyone, please do not purchase any vehicle from this company.

Eihab of Slave Lake, AB
consumeraffairs.com


In 2010, I brought a new Kia Forte koup. I love my car. I NEVER HAD A PROBLEM OUT OF THAT CAR. But I broke my back and could not do the low cars getting in and out of them. So I went to Kia and traded on 11-2-13 for a 2014 Kia Sorento. Well, things went down hill. 1st week, had to go back and they had to do a 4 wheel alignment. Then the door handle fell apart. Went back, had that put on, then it fell apart again. The back doors had a gap in them were you could put half your hand in them. Well, after going back every Saturday for 6 weeks, GM had me come in to change car out. But every 2014 Sorento on the lot had same problems. Then I traded for a 2013 Kia Soul. Up till now, no problem till yesterday. When am going down road and a piece of my car comes off and almost hit 2 other cars. So I have had to send this morning at the dealer again. If it was not for service lady where I go, I would have already went crazy on people. I WILL NEVER EVER BUY OTHER KIA AGAIN WHEN I TRADE THIS ONE IN!!!!!! !

Robin of Maiden, NC
consumeraffairs.com

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